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Best Western Moores Central Hotel, St. Peter Port

4.5/5  - basé sur 567 notations.
Le Pollet, GY1 1WH, St. Peter Port, Great Britain - See map

Get away from it all at the truly beautiful Best Western Moores Central Hotel in Guernsey. The hotel is situated in Guernsey’s scenic St. Peter Port, right in the heart of the town. This great location means there are plenty of shops, cafes and offices on your doorstep. You’ll also be a few minutes’ walk from the ferry, so why not spend a day or two exploring some of the other Channel Islands. Guernsey’s scenic St. Peter Port is a dream holiday destination boasting unforgettable scenery and views, and one of the prettiest harbors you’ll ever lay your eyes on. The island as a whole is so beautifully maintained by its residents, with plenty of places to go walking and many beaches to see nearby so do not forget your camera. You can discover both natural beauty and the islands interesting history with Napoleonic sea defences and WWII batteries scattered around, waiting to be found. Whether you're here on holiday or on business, you'll be made to feel at home in the Best Western Moores Central Hotel, an impressive 18th century building that has been run by the same family for approximately 60 years. The hotels original period features are particularly homely, with a delightful ceiling, cornices and fireplace in the lounge. You will be spoilt for choice when it comes to dinnertime, with three exceptional restaurants waiting to be sampled at the hotel.

Best Western

Moores Central Hotel

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Hotel advantages

  • Restaurant
    Restaurant
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 567 guest reviews
NOTE ISSUED
Excellent
307
Very Good
183
Average
52
Poor
13
Terrible
12
REFER TO NOTICE
Business Business
111
Couples Couples
254
Family Family
73
Friends getaway Friends getaway
62
Solo travel Solo travel
55
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Everything with a smile"

4
27/06/2018

Great location comfy rooms and good showers if a bit old fashioned and beds vare comfy. V clean. Superb breakfast lunch and dinner lovely terrace The staff are greatest asset nothing is too much trouble. Made our stay v special. It's v central and maybe slightly noisy Saturday night but all dies down by midnight. We enjoyed our stay

"Business Trip"

5
25/06/2018

Conveniently located. Amazing staff are very courteous and polite compare to some places that I have visited recently one that is recent four-star Le Fregate absolutely disgusting behaviour from the general manager very very very rude. thoroughly enjoying my stay here every time I come back they welcome me with open arms never had a problem with food or the room even though they're not up-to-date interior they are spotlessly clean not like the above hotel le Fregate I visited recently which was filthy dirty. The waiting staff are absolutely amazing to give you an extremely warm welcome and can't do enough for you. I look forward to coming on the weekly basis now .

"Great hotel"

5
24/06/2018

Great hotel in centre of town with friendly staff and a daily changing dinner menu.The hotel is near the front and handy for most attractions and the bus terminal is about five minutes walk away with ferry trips to Sark and Herm nearby

"Stayed 3 nights."

5
20/06/2018

This hotel was perfect, on the high street, proper welcome,lovely room, good food and nothing was to much trouble for the staff all very friendly and efficient. Would not hesitate to stay again or recommend to others.

"Just brilliant"

5
16/06/2018

We spent 4 nights here in June, and enjoyed probably the best hotel holiday we have ever taken. I cannot praise the staff at the hotel highly enough for the service they provided. Our room was very comfortable, well appointed and the bathroom had a good strong shower and all the niceties that one might expect. Additionally the room had an ironing board, and iron and trouser press. Not regular fixtures. The staff on reception were always helpful and keen to please, as were all the staff in the dining facilitates. I loved the ambience of this hotel. Although it's now part of the Best Western chain, it maintains many features of the old independent hotel. It has that traditional feel and quality of service. It's very well positioned in the centre of St Pater Port, and everything about it spells out charm and service. We just loved it and shall most certainly return.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear frankart_10 Thank you for taking the time to post such a wonderful review. We will be sure to pass on your lovely comments to the team. We are indeed a member of Best Western hotels and adhere to their quality standards, but we remain a family owned and independent hotel. We look forward to welcoming you back to Moores before too long. Kind regards Karel Harris Managing Director

"Highly recommended hotel."

5
04/06/2018

My mother and I stayed at Moores Central Hotel for a week in May/June. It is difficult to fault this hotel, everything was of a very high standard. Although rated 3 stars I would give it 5 stars for service and cleanliness and 4 stars for décor and bedroom spaciousness. The staff were polite, helpful and efficient in reception and at breakfast. We didn't have an evening meal at the hotel but the breakfast choice was very good with pleasant sunny tables. We did eat in the Hiding Place where the food was the best we had in Guernsey. Our room was large with two comfortable chairs, twin beds and a decent sized bathroom (bath and shower). The location is conveniently situated in the centre of St Peter Port; the only problem was my mother's mobility as there is hilly walking to the quayside and bus station. I would strongly recommend Moores for anyone visiting St Peter Port.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Leodis57 Thank you for taking the time to post such a positive review. Thank you for your kind comments which we will pass on to the team. We hope we may have the pleasure of welcoming you back if you return to Guernsey. Kind regards Karel Harris Managing Director

"Central as its name suggests"

5
22/05/2018

We have stayed overnight before at this hotel, very well situated for the ferry to Sark and for walking around the shops and the harbour and always request the same room on the second floor (309) with a view out towards Herm and Jersey. Room very comfortable and well appointed. Staff extremely helpful. 3-course dinner excellent for quality, choice - and price.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear agc28 Thank you for taking the time to post such a great review. We are so pleased to see you enjoyed your brief stay, and dinner and will pass on your kind remarks to the team. We look forward to welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Nice place, helpful staff"

3
21/05/2018

The hotel is well situated in town on the high street and where a number of financial businesses are based. Inside it has a very grand decor; some of the rooms look like they are from a county manor house. Although rooms are a bit dated they still have everything you need. The staff are very helpful which makes up for any other failing.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Mr-P-Fogg39 Thank you for taking the time to post a review and for your kind comments about the team which we will be sure to pass on. We note your comments regarding the bedrooms - we do have a regular refurbishment programme in place but as you mention we do our best to ensure we meet our guests' requirements. We hope we will have the pleasure of welcoming you on a future visit. Kind regards Karel Harris Managing Director

"Excellent customer service is a big plus. "

4
14/05/2018

My husband and I have just returned from a five night stay at the Best Western Moores Central hotel in Guernsey. The hotel's location is fantastic, right in the centre of St Peter's Port close to the harbour with many cafes/restaurants and the main shopping centre. On arrival we were warmly welcomed at reception and although we had been promised room 105, an executive king we were told it was unavailable. We were given a choice of two rooms to compensate and we chose room 104 which was very spacious with a double and a single bed. It was very clean and had a useful fridge and a safe. The room was warm so we asked for a fan which was brought immediately. The only downsize was that it was overlooking the terrace and close to a bar and was occasionally a little noisy. We decided to go half board which meant we could take our evening meal in the hotel or at Les Rocquettes or the Best Western De Havelet. We ate in all three. The breakfast and the evening meal at the Moores were very good. The big plus of this hotel is the excellent customer service. The restaurant staff in particular were superb, very friendly, very accommodating - nothing was too much trouble. We had a very good time at the Moores and would recommend this hotel to anyone. If we return to the island we would definitely stay here again, maybe next time in a suite with air conditioning and a harbour view.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Lorraine J Thank you for taking the time to post such a great review. I will be sure to pass on your kind comments to the team. We look forward to welcoming you back to Moores at some time in the future and are sure you will really enjoy a stay in one of our Suites. Best regards Karel Harris Managing Director

"Good location and restaurant but room could be better."

3
09/05/2018

stayed for 3 nights at the end of April. There is no doubt the hotel is in a great location right in the centre of town. The hotel is attractive and has good facilities. The restaurant staff were amazing, so friendly and professional,  the food was outstanding! Such a difference to the hotel staff who could barely raise there heads up to acknowledge us. I was really disappointed with our double room no.209. It was one of the smallest rooms I've stayed in with a tiny window and a few niggly maintenance issues. The hot tap barely trickled out any water, wobbly toilet seat and stained carpet. Worse was the very soft and worn mattress not very comfortable! Our room was also right next to a staff room so you could hear noisy chattering of staff first thing in the morning. How odd to have a guest room next door to a busy staff room.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear SarahG Thank you for taking the time to post a review although I am sorry to see that you were disappointed with your room. One of the down sides of being right in the centre of the town and in a listed building is that some of our rooms are quite small. However, I am concerned about the maintenance issues that you raise and we will look into these. Thank you for your kind comments regarding the restaurant staff - we will be sure to pass these on as well as your compliments to the Chef. We will take on board your feedback which will help us to offer a better service to our clients, and hope that is you visit Guernsey in the future you will come back to stay with us again. Yours sincerely Karel Harris Managing Director

"Central"

4
30/04/2018

It's in the name certainly central to the town, harbour & short walk to bus services. Clean & comfortable with friendly helpful staff. Would definitely use this hotel again it is set right next to local shops cafe's & restaurants. Great choice when you visit guernsey.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Margaret R Thank you for taking the time to post such a positive review. We look forward to welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Business stay"

4
02/04/2018

Moores is a good central place to stay especially if you are in St Peterport on business or on a short break. You can walk everywhere from the hotel. My large double room was comfy and quiet. There is an onside restaurant. Ask for a backside top floor room if you like quiet.Its a good choice all round.

"weekend break"

5
14/03/2018

Having delayed our visit for a week due to the bad weather we eventually arrived in Guernsey for our weekend break, We were given directions to the hotel by our booking agent which were not to precise, However we did manage to find the hotel after a while and as the hotel had no parking after we unloaded our bags we then had to take the car to the Harbour car park which was a 10m walk back to the hotel, And this was the only downside to the hotel, As the hotel was situated right in the heart of the shopping Restaurant & bar area the hotel was exceptionally clean as was Guernsey it self the staff at the hotel were very helpful & friendly the Breakfast were excellent & dinners were very good & reasonably priced for the quality of them, However the drinks were a little expensive but no more then normal hotel prices, On the whole everything was very good & we will be going back to the same hotel again maybe even later this summer / autumn

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Stan H Thank you for taking the time to post such a fantastic review. We are so glad to see that you enjoyed your weekend break and we look forward to welcoming you back later in the year. We will pass your kind comments on to the team. Kind regards Karel Harris Managing Director

"Good/Great"

4
10/03/2018

All in the title. There was a corridor that was very cold on my way to my room which is a bit frustrating. The staff was lovely. I wish i asked one of the girls out to dinner but I was burdened with too many thoughts.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear rahussain Thank you for your lovely review. We will pass on your kind remarks to the staff. We hope we will have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Staff are warm and caring "

5
23/02/2018

The staff really make this place. By the time I left I almost felt like one do the family. The hotel itself is fine and has everything I needed. It's also clean. The location is also great. My only complaint was that the cooked breakfast didn't include baked beans (hardly worth mentioning) although had I asked I imagine they'd have organized that for me. Thank you to all the staff who who worked so hard to make my stay a good one.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Thank you for your wonderful review. We are so pleased to see that you enjoyed your stay with us so much and will pass on your kind remarks to the staff. By the way we do have baked beans as part of our breakfast (just missed them off the menu) so please if you come and stay with us again, do ask for them ! Best regards Karel Harris Managing Director

"Worth Discovering!"

5
23/01/2018

You'd walk past without noticing it's a hotel. A town house from the outside but once inside, a charming house of character lovingly, painstakingly renovated at considerable expense and with loads of perfectionism. Family owned and run, founded by the late father of the present owner and ambitiously embellished with admirable consistency, year after year. No resting on their laurels, no cutting corners, no creaming off of profits to line private pockets....pure and genuine hotelier idealism shows in every detail. The dining room is now fully fetched into a conservatory that has been beautifully integrated with the old rooms. Light-flooded, inviting, appetising. The location makes hiring a car superfluous. All activities and sightseeing is at an arm's length. The food is delicious, the breakfast leaves no wish undone. The staff is so well trained and so naturally polite that it is almost embarrassing to ask for anything! You just can't go wrong at The Moores.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear jagius Thank you for your wonderful review. We are delighted that you can see that we reinvest year on year in our property,and thank you too for the kind comments regarding our staff. We hope we will be able to welcome you back before too long. Best regards Karel Harris Managing Director

"Fabulous "

5
21/01/2018

Great location in the heart of St. Peter port town, easy access to any location , as with any best western excellent customer service , private bar and good food , nice breakfast buffet and relaxing atmosphere

"Good value"

4
15/01/2018

Stayed one night. Good location on the high street. Had s quiet room located at back of hotel. Comfortable bed , room spacious enough although a little stuffy in the night with the central heating on. Breakfast was good; fresh coffee and decent cooked breakfast. All of the staff I encountered during my stay where helpful and friendly which was a plus. My only gripe was the lack of an iron in the room and then having to go downstairs to ask for one at reception as not possible to call from room. Would recommend this hotel for short stays, business or pleasure, as good value.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear MPB1977 Thank you for taking the time to post a review. We are pleased to see that you enjoyed most aspects of your stay. I note your comment regarding the iron, and not being able to call down for it and will ensure we check that all our room phones are working properly. We hope we will have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Shame about the squeaky floorboards!"

4
13/12/2017

Return visit. Room was on 3rd floor- double bed but room really suitable for single person which was fine for me. Bathroom was up to date and very clean. Internet connection ok. However the floorboards in my room were very squeaky - just hope it did not affect guests underneath. Pleasant meal- their Christmas meal was on offer which was 4 courses. Well cooked and fresh items. They had a very nice Shiraz wine which I enjoyed. Hotel remains so handy for the town centre.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear philosIsleofMan Thank you for taking the time to post such a good review. We are pleased to see that you enjoyed your stay and your meal in our restaurant, and find our location so handy. We look forward to welcoming you back on a future stay. Kind regards Karel Harris Managing Director

"Nice contemporary hotel"

4
04/12/2017

The hotel is little bit old fashioned, but it adds charm to the experience. The main reason I choose to stay in Moores Central was location as it is ideally positioned in the of St. Peters port. The prices seems to be great value for money and in comparison room and service was on par or even better than more expensive hotels (Duke of Richmond and La Fregade to name the few). As all Best Western Hotels Moores Central has certain character which I kind of like it. I think it is more suitable for family holidays, rather than a business trip, but there were no place where I could fault the hotel.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear 552linasp Thank you for taking the time to post such a good review. I am so pleased to see that our location suited you well, and you found us to offer good value and good service. We also delighted that you liked the character and the charm of our hotel. We do hope we will have the pleasure of welcoming you back on a future stay. Kind regards Karel Harris Managing Director

"Location, Value and Great Food"

5
26/11/2017

Spent 2 nights in a suite , was made to feel welcome as soon as i arrived , the suite on the 3rd floor (318 i think) was well furnished Service throughout my stay , Breakfast was good , cooked to order , Wifi was a little hit and miss , but worked the majority of the time. The Highlight was room service , we ate in the suite one night , i have to stay its the best room service i have had in years , price was reasonable and everything cooked fresh Stay - you wont regret it

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear travelalot064 Thank you for taking the time to post such a great review. I am so pleased to see that you enjoyed your stay and will pass on your comments to the team, particularly your remarks about room service. We hope we will have the pleasure of welcoming you back on a future stay. Kind regards Karel Harris Managing Director

"Reasonably pleasant but not great"

3
24/11/2017

Stayed in room 103 which was adjacent to the roof terrace, access was somewhat bizarre having to go through a number of doors and the eating areas. Only a quick one night stay so perhaps could not fully appreciate the surroundings, situated right in the centre and was somewhat noisy early morning. My breakfast was ok but my colleague had eggs Benedict which he said was poor and probably should have been sent back but we were on a time line.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Canalundee Thank you for taking the time to post a review. I am sorry to see that you found your room a little noisy in the morning, also that there was a problem with your colleague's breakfast. I appreciate you were tight for time but I am sure had you raised it with our staff they would have brought an alternative. I will however pass your comment on to the team. I hope you will still consider staying with us on a future visit. Kind regards Karel Harris Managing Director

"Lovely friendly hotel, great staff"

5
17/11/2017

I have stayed in a lot of hotels this year on business trips, but I think the Moores Hotel is my favourite. The staff are friendly and helpful, the food on offer in the bar is superb value for money, and the staff at breakfast were lovely. It is quiet, comfortable and clean -and everything feels looked after, therefore you feel welcome and looked after as a guest. I would happily book this hotel again for future trips.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear DonaldChump Thank you for taking the time to post such a fantastic review. We are so pleased to see you that you were well looked after by our team and we hope we will have the pleasure of welcoming you back soon. Kind regards Karel Harris Managing Director

"Working in Guernsey"

4
15/11/2017

Lovely hotel in St Peters port. I stayed on the top floor and didnt see the lift but apparently they have one!! Rooms were fine, clean and well provisioned for my one night stay. The view out to sea was amazing, worth the trip to the top of the hotel... Breakfast was very good and the service there was great. Best I have had for a long time.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear andyo Thank you for taking the time to post such a great review. We are very pleased to see that you enjoyed your stay with us. We do indeed have a lift so I am sorry that you were not directed towards it on your arrival. We hope we will have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Birthday celebrations at The Conservatory Restaurant"

5
14/11/2017

We recently celebrated my parents 80th birthdays in The Conservatory Restaurant at Moores Hotel. The food was excellent and the staff could not have been more helpful. Overall one of our family's favorite venues

"Home from home"

5
03/11/2017

I have been staying at Moore's on and off for the last 6 months for business and for weekends with my partner. The staff at this hotel are amazing - they can't do enough for you and I've felt relaxed and at home enough when staying here on my own that I practically wander round in my pj's and they treat me like part of the Moore's family. I'll be sad to say goodbye to everyone. The hotel is perfectly formed and placed. Many happy memories here.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Amman B What a lovely review - thank you so much for your kind comments which have been passed on to our staff. We hope we will have the pleasure of welcoming you back at some time in the future. Kind regards Karel Harris Managing Director

"What a great stay"

5
26/10/2017

Comfortable room, fantastic breakfast and fab location. All this made more special by the warm welcome from the staff, all bent over backwards to make our stay a wonderful experience. We will be back soon

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear karenamcewan Thank you for taking the time to post such a fantastic review. So pleased to see that everything was to your liking and you were so well looked after by our team. We look forward to welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"A wonderfrul weekend staying at a friendly, customer focused hotel."

5
25/10/2017

The staff at The Moore's offer excellent customer service, nothing is too much trouble. Great location to explore St Peter Port and the island. A spacious family room which was clean, fabulous breakfast and a hearty Sunday roast, would recommend to all, have fun!

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear clbird Thank you for taking the time to post such a great review. We are so pleased to see that you enjoyed your weekend stay with us, and hope we will have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Lovely stay "

5
20/10/2017

I stayed here for 2 nights on business. I had room 311 at the back of the hotel, which was spacious, spotlessly clean, warm and very quiet. The bed was super comfy, hairdryer, iron and ironing board in the room. Also a selection of teas and coffee, hot chocolate and little biscuits. The bathroom had a shower only, which was warm and had good water pressure. Plenty of storage space and hangers in the wardrobe for unpacking. Breakfast was really good with a continental buffet selection and a few good choices for cooked breakfast. Dinner was delicious and the restaurant staff, especially Sara and Mateusz very attentive and welcoming - a real credit to the hotel. Check in and check out was easy and quick, and the reception staff lovely and helpful. Location of the hotel is excellent just in the town centre stepping out onto lovely cobbled street and 2 minutes stroll to the port with beautiful views. There's M&S food store couple of minutes walk away. I had a lovely stay, felt welcomed and well looked after by the hotel staff. Hoping to be able to come back sometime on holiday. Guernsey is a true beauty, safe and people are really friendly :)

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Nina_Nina345 Thank you for taking the time to post such a great review. I am very pleased to see that everything was to your liking, and that you were well looked after by our team. I hope we will have the pleasure of welcoming you back in the future. Kind regards Karel Harris Managing Director

"Great location - average hotel "

3
18/10/2017

I pick this hotel because it's always a good price and is a great location right on the High Street. So if price and location are important, then this hotel is a winner. The only downside is the general standard is average - just a bit dated and old style - especially the standard rooms.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear pds14 Thank you for taking the time to post a review. We are pleased to see that our location suits you well, and we note your comment regarding the rooms. We do have a rolling programme of refurbishment of our bedrooms and public areas, and hope to tackle several more this winter as well as a major change in our Library Bar. We hope we will have the pleasure of welcoming you back before too long. Yours sincerely Karel Harris Managing Director

"Exceptionally friendly staff"

4
15/10/2017

This is a very central hotel for St Peter Port. The staff were really excellent and remembered conversations of the previous day with you. Large room with good sized bathroom. Nice Jacuzzi and fitness room. The only downside was the room we had was at the front of the hotel which was noisy from the street at night.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear AST203 Thank you for taking the time to post such a helpful review. We are very pleased to see that most things were to your liking. I am however sorry that you were disturbed by the street noise. We will pass on your kind comments about the staff to our team. Kind regards Karel Harris Managing Director

"Good central hotel"

5
02/10/2017

It is really difficult to find fault with this hotel. The rooms were clean and offered a good sea view. Meals were well cooked and presented. All round a very good place to stay. Easy access to the whole island by bus.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Kenneth H Thank you for taking the time to post such a positive review. We hope we will have the pleasure of welcoming you back on a future stay. Kind regards Karel Harris Managing Director

"Good..... but."

4
27/09/2017

Visually great. Halls, bar and restaurant decor and feel are really good. Breakfast, average. Poor quality sausage, and my personal favourite faux pas is hard boiled poached eggs...... Rooms: Clean, and useable. However there appears to be a gulf of quality between them. Beds are good quality however and I would stay again. Staff: Reception staff: excellent. Waiting staff : ok/ good.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Neil G Thank you for taking the time to post a review. I am pleased to see that most things were to your liking, however I am sorry to see you found our breakfast only average on this occasion. With regard to our hotel rooms we do have a constant programme of upgrading and updating them, and as Moores is an old and listed building they do vary in size and outlook. We look forward to welcoming you back on a future stay, and hope that next time we will exceed your expectations. Kind regards Karel Harris Managing Director

"great hotel"

5
21/09/2017

Very pretty outside, bigger than it looks once inside. We had a good sized room and a nice big bathroom. The bed was huge and comfy and the rooms were clean and well looked after by the housekeeping staff. Our room was nice and quiet but I spoke to other guests who said the rooms at the front of the hotel are noisy. The staff were just so nice and very pleasant and couldn't do enough for you, ten out of ten to the staff. There was a freshly cooked breakfast with plenty to choose from. There was a nice terrace to sit outside in the sunshine with plenty of seating. The food in the bar was excellent and we ate there a few times during our stay. The prices for both the food and drinks was very reasonably priced. The hotel is ideally situated for the town and sea front and restaurants. Just enjoyed our stay here so much we will certainly return in the near future.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear macduffLancashire Thank you for taking the time to post such a good review. We are so pleased to see you enjoyed all aspects of your stay, and we are very glad to see that we will have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Excellent"

5
20/09/2017

Ideally located, interesting period features, spotlessly clean, v comfy bed, sea view, very well equipped gym, trencherman's English breakfast, friendly and helpful staff - the whole package. Only one niggle: £153 for one person is a little on the pricey side, even for Guernsey.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Matthew C Thank you for taking the time to post a review - we are pleased to see that everything was to your liking, and also to advise that our rates do vary according to season and day of the week and they will be decreasing shortly and until the end of March next year. We hope we may have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Naughty. Nice. Noisy."

3
19/09/2017

#Naughty. A bit naughty of the hotel to provide us with a Superior Double room when we had booked (and paid) for an Executive Kingsize room. The reception staff insisted the bed was a kingsize (it wasn't) and were unable to move us to another room as they were fully booked. We were given the opportunity to move to a room that ‘definitely has a king size bed' on our last day. We declined the offer as we were checking out the following morning. They did apologise when we checked out (Apologised for what? You were insistent we were in the room we booked?). We were advised by our agent to provide them with photographs and measurements of the bed and we will be requesting a part refund of the room charge. #Nice. The room (no 103) was in a small annex which could only be reached by walking across an outside terrace. The room was clean and comfortable and contained all we required (apart from a king size bed). The bathroom was also clean and functional and met our requirements. The hotel is within easy walking distance of the seafront and there are numerous shops and restaurants close by. #Noisy. Town centre hotels can be prone to noise from the street, and that was the case with this hotel. A neighbouring pub was extremely noisy until the early hours of the morning over the weekend period – until 1.30am on Saturday night. We were also disturbed by staff at the hotel - the Hideaway Bar being prepared in the morning by staff talking outside our room window in a very loud voice and bottle's being disposed of by the bar staff after midnight. I understand it may be difficult to control noise generated out on the street, but the hotel staff should be aware of keeping noise disturbance to the minimum.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Alison A Thank you for taking the time to post a review. My team had mentioned that you were disappointed with the bed size in your room and I apologise for any confusion. The room has a 5' x 6'6 bed which we would term as King size - many of our other superior rooms have zipped beds which are 6' x 6'3 and we term as Superking : I am sorry that they were unable to change your room. I note your comments regarding the noise too - and will make the Hideaway staff aware of this. We appreciate your feedback as it helps us to improve the service we offer, and we hope we may have the pleasure of welcoming you back in the future. Kind regards Karel Harris Managing Director

"Great location"

5
15/09/2017

A traditional hotel with lots of character. The Suite was amazing lots of little extras and so spacious. Food very good and don't miss the health Suite. A great base to explore whilst being central. Take advantage of the complimentary island coach tour if you are able.

"Fabulous service and really lovely meals. The people who run this hotel really know what they are doing"

5
12/09/2017

We were there for 7 days. The central location meant a short walk to the shops, bus station or island ferries. Couldn't fault the amenities, cleanliness and professionalism of the staff. Next time we are going to have a suite!

"Simply The Best"

5
11/09/2017

This fine elegant hotel is situated in the historic centre of town. The professional and friendly staff really made our holiday, nothing was too much trouble. Excellent food and service in the restaurant made our dining experience a delight for all meals in the day. Our room was well appointed and comfortable with all amenities catered for. The Sanctuary Health Suite with its jacuzzi was a firm favourite. Highly Recommended.

"Highly Recommended - A First Class Hotel"

5
10/09/2017

This was not our first leisure visit to Guernsey but our first stay at the Best Western MOORES Hotel This hotel is ideally situated in the centre of the main shopping area of St.Peter Port with shops and restaurants right on the door step. The bus terminal, taxi rank, and Island ferry services are a 5-10 minute stroll away, with the bus terminal being accessed via the traffic free pedestrian shopping area. This hotel is in an excellent location. We received a warm and friendly welcome at reception, and immediately found the staff welcoming, friendly and very helpful; nothing was too much trouble. The hotel is a well established building offering character that you would expect from a hotel of its age. The decor of all the public rooms, and in particular the Conservatory Restaurant, complements the overall ambience of this lovely hotel. We found all the staff to be very welcoming and friendly. Our Class A room was spacious and immaculately clean and well presented. We found the room to be very comfortable. The daily housekeeping could not be faulted. The main restaurant, The Conservatory, is a very attractive and welcoming dinning room. We found all the dining room staff to be, friendly, courteous and very professional. It became very obvious that the maitre d` managed his restaurant in a friendly but efficient manner, making dining, a very enjoyable experience. The standard of the food was excellent and well above the normal 3 star hotel standard. The LIBRARY bar and the RENDEZVOUS bar both offered a slightly different character and environment to that of the main hotel, but in doing so complemented the overall ambience of the hotel. We found the service offered by the bar staff to be very friendly, and the available lunch time food in the Library bar to be of excellent value. From the friendly staff and excellent dining experience to the ideal central location, we will happily return and recommend this hotel.

"Brilliant"

5
30/08/2017

Located right in the heart of town with shops, supermarkets, restaurants, buses, ferries and historical attractions. Very friendly accommodating staff. Decent size room with a king size bed and full bathroom facilities (bath and shower). Comfortable and clean. Wonderful continental and cooked breakfast in a beautiful room. Hotel has 2 restaurants both of which are very nice. I thoroughly recommend this beautiful hotel.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Lindatwice Thank you for taking the time to post such a wonderful review. We are so pleased to see how much you enjoyed your stay with us, and will pass on your kind comments to the team. We hope we will have the pleasure of welcoming you back on a future stay. Kind regards Karel Harris Managing Director

"Very good food, excellent staff, centrally located and reasonable accommodation."

4
25/08/2017

Reviews has said this before but the marvellous aspect of this hotel is its staff, friendly helpful and service as a a byword. The seafood menu is excellent, in terms of selection, quality and value and always severed with a smile. Located in the centre of town it manages well all the aspects that such a location brings. I you want a hotel that offers something worthwhile with a smile, reasonably priced and good food look no further.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear nigelst2015 Thank you for taking the time to post such a good review. We are so pleased to see that you enjoyed your stay, and the seafood menu in particular and will pass on your kind comments to the team. We hope we will have the pleasure of welcoming you back on a future stay. Kind regards Karel Harris Managing Director

"Location, location, location"

5
23/08/2017

Whichever way you cut it, accommodation in Guernsey is expensive. So if you're going to be spending c.£150 per night, why not get the best value for money? Moore's Central is a traditional, smart (but never stuffy) hotel, right in the centre of St. Peter Port. Its perfect location a few streets back from the harbour means that, unlike many other hotels in town, it is easy to walk to and not at the top of a big long hill. The staff are professional, friendly and helpful. Gul who runs the breakfast service is charming and hilarious in equal measure - if you stay here make sure you get breakfast included in your rate, or you'll be seriously missing out. I've stayed at more modern hotels (some of the room furnishings are a bit dated), cheaper hotels, more expensive hotels, even hotels with aircon(!) but Moore's is unique in the way it pulls everything together to make a very enjoyable and relaxing experience. I freely confess this is my number one go-to accommodation whenever i'm visiting the Rock. As other reviewers have commented, the rooms at the front do pick up a bit of noise from the street in the evening, but this is only to be expected. There is no loud music, very little vehicle noise, and it's usually all quiet by midnight.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Andrew T Thank you for taking the time to post such a great and helpful review. I will be sure that the staff are aware of your kind comments - particularly Gul ! We look forward to welcoming you back on your next visit to the island. Kind regards Karel Harris Managing Director

"Friendly hotel with good bar and restaurant "

4
23/08/2017

Hotel is central to the main shopping area and marina. I found the check in staff friendly, helpful, and accommodating. The meal in the bar was good. The complimentary breakfast had a reasonable range and was of a good standard in a nice setting. My room was of a reasonable size, with modern furnishings and bathroom. All in all a pleasant stay.

"Finally found it !"

5
23/08/2017

Finally found the perfect hotel. Stayed here for a week with husband to island hop. Hotel right in the middle of it all, really close to parking ,which once you get your head around the zones it's easy. Yes it can be boisterous in the town late at night and you can hear it at times, but we just shut the window and it was fine. The hotel can't help what happens elsewhere. On arrival we had a very friendly welcome and we were checked in quickly and went straight to our room. We had room 205. Absolutely spotless and the en suite , and it stayed that way all week. Housekeeping were very good every day. We really liked the jacuzzi and sauna and tried to use it every day, it was all so clean. Breakfasts were excellent, good choice of both the buffet and cooked option, everything was well cooked and presented on hot plates. Lovely laid tables and good quality napkins and cutlery etc.We ate in the restaurant 4 times during the week and it did not disappoint , table de hote menu changed daily and an al a carte , so something for everyone. We ate off both menus and the food was excellent, fresh and local produce that tasted amazing. BUT the best thing about this hotel is the staff team. Never in all our travels have we encountered such an amazing staff team, every single member of the staff were polite, friendly and just wanted to make the stay special.. It was so refreshing. We had a bereavement whilst staying and they were so considerate and caring, I really appreciated it. We were really sad to leave at the end of the week but we are determined to go back , mainly because of the excellent customer service this hotel provides. I'd give this hotel 10 stars if I could.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear s22dan Thank you for taking the time to post such a wonderful review. We are so pleased to see how much you enjoyed your stay, and that our team looked after you so well, particularly in difficult circumstances. I will make sure we pass on your kind comments, and we hope we will have the pleasure of welcoming you back before too long. Kind regards Karel Harris Managing Director

"Mission impossible: Cancellation"

1
22/08/2017

It was extremely difficult to cancel the reservation. I tried the internet page that came up when I clicked the box on the confirmation email but there was no way that I could find where to cancel on that page. I rang the Best Western number on the confirmation email only to be told that the number was not for the Best Western hotel I had booked. I was given a UK phone number to call. I called the number I had been given. I called five times within half an hour. The call was never answered. In desperation I then called the Trip Advisor US number. The call was instantly picked up by Donna who cancelled the reservation in less than a minute and also sent me a confirmation which I received instantly. MY THANKS TO TRIP ADVISOR AND DONNA.

"Great if you enjoy a sauna"

3
17/08/2017

Centrally located in St Peter Port near Ferries to Sark, Herm, Jersey, France and England also local to shops l, restaurants and busses. Rooms are clean and have been renovated since we were there 8! Years ago. The bar is also well stocked with a nice range of single malts at a reasonable price. On the minus side the rooms are like a sauna. They provide you with a fan but that hardly cools. The Windows hardly open so there's virtually no fresh air. We could hardly sleep all week due to the high temperature in out room. They badly need air conditioning / climate control fitted urgently l.

"Lovely hotel in centre of town."

5
15/08/2017

It lives up to its name as it is in the centre of town, so easy to walk to harbour, shops and bars &restaurants. Hotel is really nice, a lovely old building inside and out. Everywhere is clean &well looked after. Staff very welcoming and I can honestly say the service from all the staff is exceptional. We were there for a long weekend to celebrate our Ruby wedding anniversary. Our children rang the hotel and paid them for a bouquet of red roses and a bottle of wine for our room (as a surprise). They also printed up a lovely card from our children & also from them! As the roses were so lovely I wanted to take them back home but not sure if I was allowed to take them on the plane. Judith on reception offered to phone the airline and ask! Which she did so I was able to take them home. Food- breakfast excellent, good buffet and different hot choices including fish, which you order to be cooked fresh. Food in the Library bar also excellent, really good standard. Lots of choice including a really good carvery, all at good prices. Dinner in the Conservatory restaurant delicious. Could not fault it. They do al la carte, a special 2 or 4 course summer fish menu and daily 3 course dinner. All good prices. All in all a fab weekend and would highly recommend the hotel and staff.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Gail A Thank you for taking the time to post such a fantastic review. We were so pleased to see how much you enjoyed your Ruby wedding celebrations. We will pass your kind comments on to the staff and we hope we will have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Convenient"

5
14/08/2017

Stayed with a relative while visiting son. Excellent location near the water front. Had a superior room at the back of the building, spacious. Breakfast was excellent with wide choices available. Staff helpful and very friendly. Would stay again

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Den51_12 Thank you for taking the time to post such a great review. We are so pleased to see that everything was to your liking, and will pass on your positive comments to the team. We look forward to welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Great central location"

4
14/08/2017

We stayed for a week during a week of hot weather at the beginning of July. Decent sized room on the top floor but very warm at night. Couldn't get the old aircon unit working so the heat and noise from the street until the early hours (Fridays and Saturdays) made for a disappointing start. However this was fixed for the rest of the week, if still rather inefficient. That said, the hotel is lovely and really convenient for the harbour front and cobbled main street. Plenty of decent restaurants to choose from, although the Conservatory Restaurant in the hotel was excellent, and served a good breakfast in a bright room. Staff were helpful in booking us a taxi home and storing luggage. I would return.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Barry E Thank you for taking the time to post a review. I am pleased to see that most things were to your liking, and that we were able to improve the air-conditioning situation. We look forward to welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Long weekend"

3
14/08/2017

I visited Moores with my partner. I was recommended Moores to stay in. Unfortunately our room was at the front of the hotel which meant that on Friday and Saturday night we were subjected to revellers in the street. On Sunday we thought it would be quieter and it was to a degree but at 4.45am a bin lorry parked up outside for 10 minutes with all the associated noise. On the whole if you are going to stay here you will need to ask for a room at the back. I don't think we will be visiting this hotel again despite the staff being very friendly no helpful.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Wendy J Thank you for taking the time to post a review. I am sorry to see that your stay was marred by noise from the street. Unfortunately this is mostly beyond our control. As you mention we do have rooms at the rear of the hotel which are much quieter if you do decide to stay with us again. Alternatively our sister hotel, De Havelet is located on the outskirts in a more peaceful situation. Kind regards Karel Harris Managing Director

"Lovely Hotel"

5
05/08/2017

We stayed in room 306 on the third floor from Monday 31.07.17 to Friday 04.08.17. Room lovely with double aspect so lovely and light and as it was at the back of the hotel very quiet as well. Room had a lovely big bed and nice seating area. Ironing board and good hair dryer. Housekeeping was excellent spotlessly clean. Food very good we ate twice in the Library Bar and breakfast each morning was freshly cooked to order and excellent in lovely surroundings. On one rainy day I used the sauna and it was very good excellent gym as well. There are two other hotels in the group and at least one has a full size pool and a free bus put on by hotel can take you and bring you back at certain times. Also which was fab is that the hotel put on a free trip around Guernsey which was very good and so interesting. The tours are twice a week I think only in summer but you would have to check but well worth doing. The hotel is so central in St Peter's Port. The shops are outside of the hotel and main bus station only a very short walk away. The bus service is the best £1 for any journey so you can go around the entire Island for £1 or just one stop for a £1 and the everyone is so helpful. Staff are so friendly and this hotel has a lovely feel that is down to the staff who will and do go the extra mile. Lovely stay and cant wait to come back soon many thanks to everyone at Moores for a great stay.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear MelNorthYorkshire Thank you for taking the time to post such a great review. We are very pleased to see that you enjoyed your stay, and your meals in the Library Bar and breakfast and were able to make use of the bus and island tour. We hope we will have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"another lovelystay at moores"

5
01/08/2017

we have just returned from another lovely stay at this lovely hotel we really cant fault it down to the room which over looked the harbour the lovely lady that cleaned our room everyday the reception staff were very pleasant and I have to say the conservatory restaurant is a must the food is excellent and all the staff were lovely and friendly and went out of they way to help with anything we wanted to say a special thank you to the lovely Gaul and Sara and Alan who kindly took my daughter to hospital so we didn't have to wait for a taxi we cant wait to return next year would definitely recommend this hotel if your thinking f a holiday in Guernsey

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear hedgehoghale Thank you for taking the time to post another lovely review. So pleased to see that once again you enjoyed your stay, and the meals in the Conservatory. We will be sure to pass on your kind comments to the staff and we look forward to welcoming you back next year. Best regards Karel Harris Managing Director

"ideal for short break"

5
01/08/2017

Lovely small hotel. very good half board option- food even better than last visit. located in centre of St Peter Port. The class a rooms are bigger and have more facilities. Smaller rooms are fine for single travellers. I wold gladly recommend. ..

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Mick S Thank you for taking the time to post such a great review. We are very pleased to see that everything was to your liking. We hope we will have the pleasure of welcoming you back on a future stay. Kind regards Karel Harris Managing Director

"Very expensive, with average 3* standards"

3
25/07/2017

Cost £160 for one night in a double room. VERY hot in third floor bedroom. Asked for and promptly received a fan which provided a little relief. Unfortunately it vibrated itself off the table. Room fairly spacious, but half occupied by comfortable king-size bed. Wi-fi very poor. Reception said we should have asked to have a reboost, but I've done that before in Best Western hotels, with zero effect. Breakfast good. Staff professional and polite. Conclusion: very expensive for what we received.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Gregory T Thank you for taking the time to post a review following your stay with us. We will be looking into installing air conditioning in more of our rooms over the winter, as during a warm spell we realise there is an issue. I am sorry to see that you had a problem with the wifi as this is not normally the case, and if a reboot is unsuccessful we can call our IT team in to check any issues. I am glad to see that you enjoyed your breakfast and found our staff professional and polite. Kind regards Karel Harris Managing Director

"Great holiday"

5
24/07/2017

We had a lovely week at the Moores.The position is good for all amenities. We had a room at the back which was quiet,it was very clean and the bed comfortable. The staff were fantastic and nothing was too much trouble. The food was excellent and we thoroughly enjoyed our stay. Many thanks to you all. We will certainly recommend the hotel to our friends.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear 123Gilly100 Thank you for taking the time to post such a great review. We are so pleased to see that everything was to your liking and will pass your kind comments on to the staff. We hope we will have the pleasure of welcoming you back in the future. Kind regards Karel Harris Managing Director

"Marvellous Moores"

5
22/07/2017

This hotel is very centrally situated. There is no parking nearby but it is easy enough to pull in by the main entrance and unload and find parking about 300-500 yards away. This hotel was amazing - the staff were incredibly polite and always willing to help. The level of cleanliness was exceptional. There are a number of lifts so neogtiating the different floors was not an issue. There are several associated eateries all of which were excellent. Rooms were well planned, beds very comfortable; all windows opened and had both blinds and curtains. Complimentary water and excellent free wi-fi speeds.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Pamela L Thank you for taking the time to write such a brilliant review. We are so pleased to see that you enjoyed your stay with us and will pass on your kind remarks to the team. We hope we may have the pleasure of welcoming you back on a future stay. Kind regards Karel Harris Managing Director

"Great location, a few problems"

4
22/07/2017

Really a charming hotel in the heart of the downtown area. The problems we had are the windows barely opened, and even with a fan provided, the room was extremely hot so it was hard to sleep. Also,the breakfast did not start until 8:00 a.m. which is the latest I have ever seen. If you have any morning flight you can't make the breakfast. We paid quite a lot so being uncomfortable and not getting breakfast made it less worth it. The library bar was wonderful. Great location that can't be beat.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear JulieJewells4444 Thank you for taking the time to post a review following your stay with us. I am glad to see that our location suited you well, but sorry to hear that you found the room so warm. Due to health and safety we have restrainers on the windows on the upper floors so that they can only open a little. We are looking into installing air conditioning in some more of our rooms - most of our Superior rooms and our Suites do already have airconditioning. With regard to breakfast, this starts at 7.00 Monday to Friday, just weekends and bank holidays it starts at 8.00. However continental room service is available at no extra charge from 5.30 onwards - I am sorry if you were not made aware of this. On a plus side I am very glad to hear you were well looked after in the Library Bar. Kind regards Karel Harris Managing Director

"A wonderful repeat stay"

5
19/07/2017

We had a marvelous stay at Moores. The position is perfect, the food is excellent and the staff are just great. The beds are extremely comfortable for us and the breakfast offers vegetarian options too. I personally prefer to stay in a front room but they are obviously noisier. The rear room we had this time was very quiet - also very hot, but we were given two fans! The restaurant is lovely, as is the Library Bar, where Bogdan the barman was very friendly and looked after us well. All in all a wonderful stay and a big thank you to duty manager Stephen Purtill and his team. We will be back!!

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear travellerL5 Thank you for taking the time to post such a fantastic review. We are so pleased to see that you enjoyed all aspects of your stay, and we will sure to pass on your kind remarks to the team. We look forward to welcoming you back before too long. Best regards Karel Harris Managing Director

"Brief Visit!"

5
18/07/2017

Stopped off in Guernsey whilst on a cruise. Love Best Western hotels so went here for a drink. Lovely ambience, friendly staff. Situation in the town is great for shopping and sightseeing. We hope to go and stay for a holiday.

"Our 40th Wedding anniversary holiday"

5
16/07/2017

This holiday being our 40th Wedding anniversary we wanted to visit Guernsey and make this a special trip, so we choose the Best Western Moores hotel as our base for the week on the island. Having just completed our holiday we want to thank the hotel and their staff for giving us a really great anniversary holiday. From the ladies on reception to all the restaurant staff and in particular Gull the manager of the restaurant, he and his team were very good in looking after us nothing was too much for them in looking after our needs, and cannot thank them enough. With the location of the hotel a short walk to the harbour and in the middle of the St Peter port made a great base to explore the island.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear David S Thank you for taking the time to post such a lovely review. We are so pleased to see how much you enjoyed your Anniversary Holiday, and will be sure to share your kind remarks with the whole team. We hope we may have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Central location, excellent cuisine "

5
14/07/2017

We stayed at the Moores hotel for a week in late June. It is in a good central location, just a short walk from the harbour and the main shopping street. The rooms are well appointed although the top floor was rather hot as we stayed during a particularly hot week. We were half board and were delighted with the quality of the evening meals. The 3 course table d'hote menu was varied and excellent. For the same price we also had access to two courses from the summer seafood menu. The oysters and the lobster are highly recommended. Breakfasts were also good with silver service for cooked choices. The staff were all charming and very helpful. We would have no hesitation in staying at the Moores hotel again if we revisit the charming island of Guernsey.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear William S Thank you for taking the time to post such a great review. We are so pleased to see you enjoyed your stay and will be sure to pass on your kind comments to the team, and particularly the staff. We hope we will have the pleasure of welcoming you back to Moores before too long. Kind regards Karel Harris Managing Director

"Really good hotel in the heart of St Peter Port"

5
11/07/2017

We spent a pleasant 5 days at the Moores. We had a spacious, clean and comfy room. All the staff we met were friendly and obliging. We stayed on a B&B basis and breakfasts were very good. We mostly ate our evening meals in different restaurants but did eat at the hotel on our last evening and enjoyed the food. The hotel is very conveniently placed, within easy reach of shops, restaurants, the bus terminus and the harbour. We would definitely stay there again and would recommend it to anyone visiting the island

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear KMP195 Thank you for taking the time to post such a great review. We are so pleased to see that you enjoyed your stay, and will be sure to pass on your kind comments to the team. We hope we will be able to welcome you back to Moores before too long. Best regards Karel Harris Managing Director

"Wonderful Hotel"

5
09/07/2017

We have just returned from a week at Moores hotel in Guernsey. What a wonderful week we had. When we booked last year we mainly chose this hotel because it was not at the top of a hill as are most of the hotels in St Peter Port. As we intended walking around the coastal paths using the bus we didn't fancy climbing up to a hotel after a long day. So to find it turned out to be such a great hotel was a real bonus. The room we had was 228 and it was lovely and large beautifully decorated it overlooked a small roof courtyard that was covered in tubs and hanging baskets. Although not the gratest of views they had gone to a lot of trouble to make it as pleasant as possible. The staff were exceptional always smiling pleasant and helpful in every way without exception. The young ladies at reception went to great lengths when I booked to find just the right room for us. The dining room staff couldn't do enough to make your stay as happy as they could. The meals were of a very high standard. At breakfast the selection was large and varied I don't think there was any thing missing what ever your taste. I myself do not eat cooked breakfast but my husband did and he said it was cooked to perfection, not greasy or over cooked. We only found one small niggle for us the coffee was too strong, but we all have different tastes and it must be difficult to please everyone. We had tea instead so no problem. I would recommend anyone to stay here when visiting Guernsey. We were really happy with our choice. We have traveled quite a bit all over the world so we know a good hotel when we find one. Try and have a meal on the terrace,weather permitting, it is very pleasant. Because we enjoyed our stay so much we have booked for next year so that has to tell you how happy we were with Moores hotel.

"I love this hotel"

5
08/07/2017

Best hotel to date nothing was a trouble all staff friendly and helpful.the room was like a suite very spacious and spotless and comfortable. A very good position just a couple of minutes from the front and marina's. The food was delicious always presented beautifully and a good variety of very good quality food. We ate in the library bar at night and the food was good and very good value. A lovely terrace for mourning coffee and afternoon tea.cannot find any fault at all. Good transfer from airport by taxi a!though there is a good bus service .good

"Few days with parents."

5
06/07/2017

This is my second time to this hotel last year I stayed on my own this time I went with my parents.. We stayed just for 3 nights when we checked in we were welcomed back as old friends even though I was the returning guest I had a basket off fruit in my room and my parents had a bunch of flowers with a card saying welcome back and a letter from the owner saying the same . The staff are much the same as last time and the ones that remembered me made me welcome like a old friend the new members of staff were of the same high standard. They managed to cater for what ever my parents asked for even when they asked for some thing slightly different with the menu to what was on the menu. As for the rooms they were of an excellent standard my parents even had their own patio (room227) . The reception staff even enrolled me in the Best Western reward program for me and when we left asked when I would be returning to which I said I would return on day perhaps next time I will have my sister and brother in law with me an excellent hotel all round in the hart of St Peter port and a few minuets walk from the harbour.

"Very enjoyable!"

5
01/07/2017

We stayed here as a large family party celebrating a special birthday. The hotel is in an excellent location and a stone's throw from restaurant's cafe's and shops. Our room was lovely, spacious and clean however, I would not advise being at the front on a Friday and Saturday night due to high level noise. We also had particularly hot weather during our stay (which was great) and had to have the windows open as there was no air conditioning (only a fan). The amenities of the hotel were very good and had a very nice bar for pre/after dinner drinks. The restaurant was good with friendly helpful staff. However, I would say that on our second morning they appeared to have run out of pastries/croissants and were not upfront about it which was a little annoying. Overall the hotel was lovely and the staff (in particular the Manager) were excellent and we would definitely stay again should we be in Guernsey. Thank you!

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear "thegirlfromPerth" Thank you for taking the time to post such a great review, and I am glad to see that on the whole you enjoyed your stay. I am sorry if you were disturbed on the weekend nights - unfortunately this is beyond our control, however many of our rooms are to the rear of the hotel and are therefore quieter. We will ensure we pass on your kind comments to the team and we hope we may have the pleasure of welcoming you back if you return to Guernsey. Kind regards Karel Harris Managing Director

"Excellent location"

5
29/06/2017

Ideally situated for exploring the town, close to a bus stop for visiting the rest of the island (and not far from the main bus terminus) and near to the harbour for boats to Herm and Sark. The staff are all extremely friendly and helpful, nothing is too much trouble for them. Our room (superior) was very comfortable and at the back as we had requested a quiet room. It had air conditioning which was much appreciated as we were there during the recent very hot weather. There was a good selection at breakfast with fresh fruit salad rather than the usual tinned in so many hotels. We ate in the Hideaway one lunchtime and had a very good lunch at a reasonable price. There is a courtesy bus to the sister hotel (where there is a pool) several times a day and a free tour of the island for guests on Tuesday and Thursday afternoon. However, it may be a good idea to book this prior to your stay as we arrived early evening on a Tuesday, asked to book the tour for the Thursday on the Wednesday to be told it was full.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Maureen1937 Thank you for taking the time to post such a positive and helpful review. We are glad to see that everything was to your liking, and hope that we will have the pleasure of welcoming you back if you return to Guernsey. Kind regards Karel Harris Managing Director

"Delightful hotel in the middle of things"

5
27/06/2017

The Moores hotel is on a lovely street on the hill above the harbor at St. Peter Port, with restaurants, shopping, many attractions just a stroll away. The staff is friendly and helpful and the rooms quite nice. I may be a bit biased as we selected a lovely, spacious suite with views of the town and harbor beyond. I could live in that suite. There are a couple of bars, a restaurant and a delightful terrace if the weather is fine. We ate only breakfasts in the restaurant, taking our evening meals elsewhere. Service was friendly and efficient and the food was good. Not write-home-about, but very good. In one of the bars we had pub grub which was very nice. One of the servers just sparkled and really seemed to enjoy her job, while another appeared to be having a bad day. There is only one lift and quite a few stairs to upper floors so the lift can be busy, but there was never a long wait. We would return there without hesitation should we re-visit Guernsey. Highly recommended.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear BandonGuy Thank you for posting such a fantastic review. We are so pleased to see that you enjoyed your stay in one of our Suites .. we are very proud of them too. We will be sure to pass on your kind remarks to our team, and hope that we will have the pleasure of welcoming you back if you do return to the island. Kind regards Karel Harris Managing Director

"Excellent 3 day stay"

5
26/06/2017

We have just stayed 3 days at this 3 star hotel and were very impressed. The rooms were clean and very comfortable, the noisy bathroom fan was fixed as soon as they were informed. All the staff were helpful and friendly and the food both in the bar and up in the restaurant was excellent. The hotel is centrally positioned for shopping and booking trips from the harbour.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear bidders2016 Thank you for taking the time to post such a great review. I am so pleased to see that our team looked after you so well, and that you enjoyed the meals in both the bar and restaurant. We will be sure to pass on your kind comments, and hope we will be able to welcome you back on a future visit. Kind regards Karel Harris Managing Director

"Anniversary holiday"

5
24/06/2017

All round excellent hotel in central convenient location. Spacious room, comfortable bed, lovely food in the restaurant served beautifully by courteous and attentive staff. Hope to return ! 5 star service at a 3 star hotel.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear margaretmj2017 Thank you for taking the time to post such a great review. I am so pleased to see that you enjoyed your stay, and I will be sure to pass on your kind comments to the team. We look forward to welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Excellent hotel"

5
22/06/2017

Cannot fault this hotel, good location very central in St Peter Port, close to town centre, harbour and bus terminus. All staff very friendly and helpful,food in all the restaurants excellent. Lovely terrace to sit outside and have lunch or afternoon tea. Rooms all comfortable and clean, nothing is too much trouble for any of the staff from the cleaners, bar, restaurant,reception staff and the managers. Although the hotel does not have a pool you are able to use the pool at their other hotel the Havelet which is a lovely pool worth a visit. The hotel also organises a complimentary round the island bus tour twice a week which is also worth using. Cannot recommend this hotel highly enough.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear SussexSandie Thank you for taking the time to post such a wonderful review. I am so pleased to see that you enjoyed your stay, and were also able to make use of the pool at our sister hotel, as well as the minibus tour. We hope we will have the pleasure of welcoming you back if you return to Guernsey. Kind regards Karel Harris Managing Director

"Wonderful stay."

5
21/06/2017

Just returned from a 3 day trip in Guernsey. 10 minute taxi ride from airport to hotel which you could not get more central in St Peters port. We arrived to be greeted by the beautiful flower window boxes, exactly as the picture showed. Reception staff were very helpful, we couldn't get in the room until 1pm but happily left luggage and went off to explore. Immediately walked out in to the old cobbled streets of the town. The hotel was welcoming, modern but not contemporary. The twin room was comfortable, noisy bathroom fan but staff had that fixed within hours. No air-conditioning but who would know there was going to be a heat wave! Quiet room as at the back on 2nd floor. Beautiful restaurant with huge balcony for breakfast and evening meals. Two bars, the library bar served food which was lovely. The Rendezvous bar was a little snook type bar to have a night cap. The Hotel had everything and more for our three day trip, would definitely return and fully recommended, thank you.

"Top for team effort!"

5
14/06/2017

i have stayed in more comfortable hotels with larger rooms, better car facilities etc but none has matched Moores Hotel for the friendliness and helpfulness of its staff, from Reception to Room Staff, the Restaurant to the porters, each is helpful, polite and caring. This is not to say the hotel isn't good too, rooms are clean, perfectly adequately serviced and the breakfasts, individually prepared to order are outstanding. Access to St Peter Port is easy and convenient though it can be a little noisy Friday and Saturday nights from activity in the adjacent streets.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear John P Thank you for your wonderful review, which our team has seen and about which they were delighted. We hope we may have the pleasure of welcoming you back if you return to Guernsey. Kind regards Karel Harris Managing Director

"Excellent location but could have been better for price"

4
07/06/2017

Stayed here for 3 nights. Reception staff were very friendly. Room was very clean and comfortable. Only problem was all the pigeons that they feed outside the window, as many as 18 there at once, and a couple sit on window sill, so get woken up early in the morning.Breakfast was good and varied but you have to wait for a table at times, and head waiter forgot all about us one day, he likes a talk with returning guests but neglects his duties at times. All in all if I stayed again in St Peter Port would go to different hotel.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Gloryhornetboy08 Thank you for taking the time to post a very helpful review. I am sorry about the pigeons - we have hopefully resolved this issue with a different feeder, as we only intended to feed the small wild birds. We are also sorry to see that on one morning you were forgotten for breakfast. We would be very pleased to welcome you back on a future visit, or perhaps you might like one of our sister hotels. Kind regards Karel Harris Managing Director

"Well located traditional hotel"

5
03/06/2017

We stayed for one night on our way to Sark so I did not spend too much time researching the hotel beforehand - I just needed somewhere convenient to walk to the ferry the next day. We have stayed in Best Westerns before and know they are generally of a good standard. We were very taken with this hotel and would definitely stay again and for longer. Our bedroom was at the back and so very quiet, but clean and well appointed. The common areas are very attractive, especially the lounge and the restaurant terrace. The staff are all very helpful and took the trouble to advise us that we had left a large (and expensive!) bottle of cologne in one of our rooms. We were able to collect it three days later on our return from Sark. I should also add that the hotel was very accommodating about changing a booking at the last minute, due to family circumstances, when they were not obliged to do so. If you are looking for a comfortable well located hotel in St Peter Port this one would be hard to beat.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear macgerry Thank you for taking the time to post such a great review. I am very pleased to see that everything was to your liking for your short stay, and that hopefully you will return for a longer visit. We will be sure to pass on your kind comments to the team. Kind regards Karel Harris Managing Director

"Great spa"

5
03/06/2017

It was great here. Nice selection of tea and coffee in the room, the spa felt like a 5 star hotel (fluffy dressing gowns and sleepers provided). Would definitely stay here again. Downside was that during the night when other rooms used the water it made a noise (maybe air in the pipes). It wasn't a huge deal and may have only been in our room but it might bother someone who is a very light sleeper.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Hazelquilt Thank you for taking the time to post such a super review. We are very pleased to see that you enjoyed your stay including the health suite. I am sorry that there was an issue with the water pipes .. our plumber has spent quite a lot of time here over the past few days and we hope we have eliminated the problem now. We hope we will have the pleasure of welcoming you back before too long. Kind regards Karel Harris Managing Director

"Great location in St Peter Port"

4
31/05/2017

A bit of a challenge to reach the hotel as there was a seafront festival in place but we made it! Checked in to the hotel and then found our way to the close by parking by the ferry terminal. A little confusing as some spots were 3 hour or 2 hour and needed a disc, finally figured out it was like the discs used in Germany so that took care of that. Hotel was very nice, spacious room and very clean. Very friendly staff and enjoyed a very nice dinner in the Library bar one night with great staff! This hotel deserves to be a BW plus or more. Only minor issue is that I noticed later that we had been charged for a phone call, we never used the phone.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear WeeLuv2Travel2 Thank you for posting such a great review. We are very pleased to see that after a slightly awkward start you enjoyed your stay with us. We will pass on your kind remarks to the team, and we hope we may have the pleasure of welcoming you back on a future stay. Kind regards Karel Harris Managing Director

"Excellent customer service"

4
28/05/2017

We chose this hotel because of its central location and were not disappointed. Everyone encountered was very friendly and the dining room staff especially were so solicitous of their guests especially the older ones. The dinners were delicious and the menu over five days varied and very good value .

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Jill B Thank you for taking the time to post such a good review. I am so pleased to see that our location suited you well, and you enjoyed both the service and the food in the Conservatory restaurant. I will be sure to pass on your kind remarks to the team, and we hope we will have the pleasure of welcoming you back. Kind regards Karel Harris Managing Director

"Could do much better"

2
15/05/2017

There are no views from this hotel, just bricks and tarmac and from our small windows, a concrete eating area. The reception was efficient but perfunctory. We carried our own suitcases and had to find our own way to our room, which was accessed via the restaurant!. The room was close to £200 for the one night, with breakfast but not dinner.........for early May, not a bargain. It was not attractive but was functional. No mini bar, but a kettle and powdered coffee supplied. We found it bitterly cold during the night due to seriously flawed design............there was just one radiator but it was totally enveloped by thick floor to ceiling curtains with an enclosed pelmet. This heated the window glass really well BUT ensured that the room stayed cold! Very uncomfortable. Cut the curtains shorter and add a deflector shelf over the radiator and the problem is solved..........sadly, we didn't have any big scissors....and we didn't find out what the problem was until we awoke freezing cold at three o'clock in the morning. The dinner menu was more suited to a Darby and Joan club outing, so we sourced a local Italian restaurant just down the road and that was truly excellent. Breakfast was efficiently served by friendly staff in fine surroundings. Probably the highlight of the visit. In summary, this hotel has all the ingredients to make a splendid souffle but ends up with egg on its face, due to the lack of attention to detail.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Cliff H I was concerned to read your review following your recent stay with us. I was sorry to see that you were not shown to your room and helped with luggage and have brought this to the attention of all the Receptionists. I am also very sorry to see that you had a problem with the temperature of the room - we would have been able to bring up an additional heater had you contacted Reception as our Night Manager is on duty throughout the night. I am pleased to see that you enjoyed your breakfast. Thank you for taking the time to post a review as we value all feedback from our customers. Kind regards Karel Harris Managing Director

"Des "

4
15/05/2017

Very clean centrally located hotel with friendly staff a good choice of food offer for all tastes in each restaurant as with this well run family hotels as a guest you are made to fill special. The hotel will need to up date the bedrooms over the next year or so.the public rooms have a great charm.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear djmmyv Thank you for taking the time to post your review. We are very pleased to see that you felt well looked after and enjoyed our food offering. We note your point regarding the bedrooms and are pleased to advise that we have a rolling programme of refurbishment of our bedrooms and bathrooms. We hope we will have the pleasure of welcoming you back on a future visit to Guernsey. Kind regards Karel Harris Managing Director

"A touch of class at an affordable price"

5
15/05/2017

I won't apologise for this being a long review because I don't think a brief one can do this hotel justice and I want to try and really give readers on here a real insight into this hotel. If you look at my other reviews on Trip Advisor you will see that I am always fair and honest with my reviews and if when reading this you think it all seems over positive that's not me being generous its because I could not find anything to be even slightly negative about I have stayed at Moores a number of times in the past but not for many years and particularly not since I started posting reviews on Trip Advisor so although I knew my way around I have reviewed this stay with a very fresh pair of eyes so as to give an honest and unbiased review. I had a 5 night stay this time including Liberation day. Firstly the location: Moores is based less than 3 minutes walk from the seafront right on Le Pollet the lovely picturesque cobbled main high street of the town centre, only authorised cars such as Taxi's are allowed to drive in the pollet so its quiet and peaceful as well as safe as you step out of the hotel. The Bus Terminus is about 10 minutes walk away and buses from there go to everywhere on the island and at just £1 for any trip on the bus its by far the best way to get around the Island Now in regard to cars, if its your choice to hire a car or bring your own then do consider this when booking. There is free timed parking on the main piers nearby and the hotel can give you pass to display that will give you a bit longer but you may prefer to consider one of Moores sister hotels De Havelet just above the town or Les Rocquettes which is still walking distance from the centre of town which both have car parks. Alternatively you could ask them when booking if you can stay at Moores and park your car at one of the other hotels, I would imagine that if there are spaces available they wouldn't mind. Now the hotel itself: I arrived on the early flight from Southampton so was not surprised to find that my room was still occupied, however this did not delay me checking in and my bags were safely locked away in the luggage store allowing me to go up and have a light breakfast (Lovely Eggs Benedict) from the terrace café “The Hideaway”. When my room was ready my bags had already been taken up for me so no need to lug them upstairs. The room was lovely, I had requested a specific room on the front that has a view, you can just hear a bit of activity in the street below (as mentioned in other reviews) but in my opinion so slight it should never affect anyone's sleep. If you are a particularly light sleeper and this worries you then as others have suggested request a room on the back when booking. The bed was very comfortable and the room had a nice table and two chairs, everything was very clean and there is a kettle with a good quantity of drink sachets and also a trouser press with extending ironing board and iron built in which I found very useful. The bathroom was a good size with a powerful mixer shower that held its temperature well and the supply of hot water was constant and quick when the taps are turned on. There was also a nice selection of toiletries and a full size Shower Gel bottle in a holder by the shower, I thought that is a very nice touch as usually hotels give you a small bottle that just about does your face and arms. There were also some face flannels and some very nice quality towels of different sizes. Breakfast in the lovely bright and welcoming Conservatory restaurant is a mix of help your self buffet for cereals, fruit, pastries, cheeses and hams etc…… and table service for a good variety of freshly cooked breakfasts. Dinner in the same restaurant in the evening was superb, they have two menus, a table dote 3 course menu for £22 which is frankly amazingly good value for what is a wide choice of imaginative and exquisite dishes and an A La Carte menu offering even more variety. I am not a great wine drinker so only ordered a glass of House Red but this was very nice and certainly not a cheap plonk. The hotel also has a two bars on the ground floor the larger of which serves very good food for those that want something more casual than the Conservatory Restaurant but still a great choice including a carvery. The second bar is much smaller and is more of a social point for some regular locals and for guests to meet up and chat particularly after dinner. This bar is run by a lovely Italian lady who has been at the hotel for years and works very hard to create a warm social atmosphere and her friendly and chatty personality seems to encourages people to talk to each other which is really nice particularly for someone staying in the hotel on their own. This brings me to what I believe is the hotels biggest asset and that is its staff. Most hotels have one or two particularly good members of staff but I can honestly say that every single member of staff that I had contact with was superb and always seemed genuinely interested in not just doing what was required but going that bit further to make my stay as enjoyable as possible. There seems to me to be a willing rather than obligatory culture of customer service which is so refreshing to find these days. Moores hotel is somewhere that whilst having modern facilities (including a small health suite which I didn't use) has somehow managed to retain the quality of service from the past where the customer really is king and everything is done for you to make you feel like you are staying in a much more expensive hotel and I would recommend this hotel to anyone whether your on holiday or on business. Thank you Moores for a great stay

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Richard P Thank you for taking the time to write such a fantastic and comprehensive review. We are so pleased to see that you enjoyed your stay with us, and we very much look forward to welcoming you back when you next visit Guernsey. Very best wishes Karel Harris Managing Director

"3 Nights at Moores Hotel"

5
13/05/2017

This hotel encapsulates just what we look for in a hotel when we travel: convenient location, charm and comfort without pretension, comfortable beds, and an extraordinary friendly and helpful staff. Didn't hurt that they have a fantastic breakfast spread in their bright dining room, and a comfortable pub with amazingly good food!

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear susan cary c Thank you for taking the time to post such a great review. We are delighted to see that our hotel met all your requirements and that you enjoyed your meals with us. We hope we might have the pleasure of welcoming you back if you return to Guernsey. Kind regards Karel Harris Managing Director

"Overnight stay"

5
11/05/2017

I stayed here last night. From entering reception around 5pm following a business meeting, the greeting that I received made me think that this was a very good choice. The service from all of the staff was friendly and genuine, they really were genuine, not smiling for the sake of it. I decided to have a three course set menu at £22.50 in the Conservatory restaurant (which includes coffee) and was very impressed with presentation and quality. This is a really nice hotel. The bed was comfortable and I slept like a log! The same level of friendly service continued over the full English breakfast!

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear sevi b Thank you for taking the time to post such a great review. I am so pleased to see that you were well looked after and warmly welcomed by our team - I will be sure to pass on your kind remarks. I am also glad to see how much you enjoyed your meal in the Conservatory. We hope we will have the pleasure of welcoming you back on a future visit. Best regards Karel Harris Managing Director

"Another excellent visit"

5
09/05/2017

Two nights of excellent accommodation and meals. Staff as friendly and helpful as ever. Excellent room (105), clean warm and very comfortable. Dinner in the conservatory - birthday meal - excellent (crab ran out so lobster substituted in the sea food cocktail!). Dining staff cannot do too much. This morning we missed the fact that on Bank holidays, breakfast starts and hour later! Maitra-de sorted it out and we had our excellent cooked breakfast. Change excellent to 'outstanding' Hopefully my business will bring me back and my wife and I can enjoy another lovely experience.... Thanks

"Excellent Service With Fantastic Staff"

5
02/05/2017

I booked into the Moores too early for my room to be ready. i was greeted by Judith and Raluca, who took my bags from me so I could go to the job I had to do without the hinderance of my bags. When I returned later in the day, my bags had been put in my room for me. Dinner was superb - I had Steak - and was cooked exactly how I liked it. Breakfast was just the same, perfectly cooked and plenty of it. The staff were attentive and saw to my every need. All in all, I will return to this hotel next time I am working in Guernsey or even for a holiday.

"Not value for money "

3
25/04/2017

My husband and I visited here in April and stayed one night. It was a stopover as we were heading to Herm. We have stayed in a few different places in St. Peter port over the years and wouldn't stay at The Moores again. The staff were unfriendly. The room was small and cramped - better suited to a single traveller. There was no bath. The bed was actually quite comfortable. There is a narrow corridor and as the head of the bed was against the corridor wall it was noisy. The breakfast wasn't great with the staff fairly inattentive. Not worth the money we paid.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Daniellec500 Thank you for taking the time to post a review following your stay with us. I am very sorry to see you found the staff unfriendly, and inattentive at breakfast - will mention this to our team as generally they receive very positive feedback from our guests. As the hotel is part of an old building the rooms do vary in size, and some of our bathrooms have showers rather than baths. I wonder if you had mentioned this to our Reception team as they may have been able to offer you an alternative. Thank you for your comments as we value all feedback from our guests to help us improve the service we offer. Kind regards Karel Harris Managing Director

"Fantastic service"

5
13/04/2017

A truly excellent family hotel with great staff, good facilities and in the ideal central location Our room was very clean and the bathroom was recently refurbished. Breakfast was as good as I've ever had but the big difference with this hotel is the staff who are without exception friendly and helpful. The library bar and the Hideaway both serve great food. Highly recommended.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear kenfergus Thank you for taking the time to post such a great review. We will be sure to pass on your kind remarks to the whole team, and we hope we will have the pleasure of welcoming you back. Best regards Karel Harris Managing Director

"Business trip "

5
13/04/2017

Great hotel which is very handy for everything. The food is delicious and the staff really friendly. I would highly recommend this hotel for both business and leisure trips as they cater for everyone and nothing is too much trouble. Will definitely go back here with my family :)

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear paulinej360 Thank you for taking the time to post such a great review. We are so pleased to see that everything was to your liking, and look forward to welcoming you back with your family. Best regards Karel Harris Managing Director

"Great Hotel"

5
10/04/2017

The location is really good and the hotel is excellent. The showers work well, the staff are very helpful and the breakfast is really great. Is walking distance from most downtown shops and pubs. The WiFi was great and fast. Overall very good value.

Aufwiedersehen93, Owner at Best Western Moores Central Hotel, responded to this review
Dear Arijit64 Thank you for taking the time to post such a great review. We will pass your kind comments on to the team, and we hope to welcome you back on a future stay. Best regards Karel Harris Managing Director

"Quick business trip to the island "

4
06/04/2017

Super central with a couple of really nice restaurants a stones throw away. There are also 2 stores selling everything from Meal Deals to shaving cream very close to the hotel. I was fortunate enough to enjoy good weather when I was there so there was no need to explore the selection of board games and books in the library. I feel almost to bad to say it here as the hotel markets itself as a 3 star hotel, but here goes: The hotel is very dated, it feels like you stepped back into 1980something... Having said that, the place was clean and everything worked. The breakfast selection was good and their portions generous.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear fantafunbus Thank you for taking the time to post such a helpful review. The hotel itself dates back to the Eighteenth century and is a protected building - we have an ongoing programme of refurbishment for both bedrooms and public areas but of course décor is a very subjective topic. We are glad to see you enjoyed breakfast, and hope we may have the pleasure of welcoming you back on a future visit. Best regards Karel Harris Managing Director

"Great Hotel"

5
05/04/2017

Stayed here again for 2 nights on a business trip. I like this hotel, the staff are very friendly, helpful and polite. The food is great and breakfast selection is very good. This is what I would call a quirky hotel, ok it's not the most modern but very comfortable and has its classic original charm throughout and that's why I like it. Wifi not so good in the room but good in the bar areas. The location is great right near the harbour areas and shops. I will be returning again in December for another business trip.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Steve B Thank you for taking the time to post such a great review. We are so pleased to see you enjoyed your stay, and will pass your kind remarks on the team. We are doing our best to preserve the charm of the old building whilst trying to provide all the facilities that today's visitor requires .. we look forward to welcoming you back in December. Best regards Karel Harris Managing Director

"Great spot "

5
28/03/2017

Great hotel couldn't have asked for more manager paul was a star might as well been our tour guide as a gay couple sometimes find hotels a bit strange with us but could not have felt more welcome the food was great an all around great experience will definitely be back and finish off our whiskey recommendations from paul

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Andrew B Thank you for taking the time to post such a wonderful review. We are so pleased to see that you both felt welcome and at home, and that Paul in the Library looked after you so well. We have passed on your kind remarks to him, and Chef. We look forward to welcoming you back before too long. Best regards Karel Harris Managing Director

"Excellent stay! Wonderful staff, great food and lovely rooms..."

5
23/03/2017

I stayed for 2 nights on a business trip and felt very well looked after. The manager Stephen and his team were absolutely brilliant! From start to finish they couldn't do enough to help. The bar manager was very friendly, welcoming and really flexible to accommodate an unusual request to host an impromptu gathering of a few business associates. It couldn't have gone any better. My room was really comfortable - great bed, fab shower and set at a perfect temperature. All the food was amazing - great choice of cooked breakfast (recommend the eggs Benedict with smoked salmon), the best sausage and mash I've tasted and a spicy twist on a traditional shepherds pie. The atmosphere throughout the Hotel is warm and welcoming. It's beautifully clean throughout and all the staff without exception provide a top quality service. As I understand it, the Moores Central is an independently owned and run hotel. Well done to you all. I will be back very soon and will be recommending you to everyone who's visiting the island!

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear hppy66 Thank you so much for taking the time to post such a great review. We are delighted to see that you enjoyed your stay with us and very much look forward to welcoming you back. We will be sure to pass on your kind comments to the team. You are quite right we in mentioning that we are independently owned - same family for 60 years now - and we are also pleased to be members of the Best Western family of independently owned and run hotels. Best regards Karel Harris Managing Director

"Nice room and so well situated"

4
27/11/2016

The hotel is very close to our office but also right at the end of the main shopping high street. Room 202 is at top of 2nd landing facing front. Very quiet. Nice bed and facilities. The lights in the bathroom turn on/ off automatically which is slightly odd and disconcerting when in the shower! Breakfast is always good with full english cooked to order. The cost bar is always nice for a night cap. The hotel is quaint but facilities have been upgraded and it is a good choice

"A Wonderful Late Get Away"

5
18/11/2016

We booked this hotel as a late get away after reading the reviews on TripAdvisor and stayed for 5 nights in November 2016, myself my partner and his mother. The hotel is in a superb central location within the heart of St Peter Port, across the road from the sea front and right in the hub of the high street and shops. We arrived to a lovely welcome from the lady on reception who was incredibly helpful and welcoming with a lovely manner. Our rooms, 312 and 314 were situated at the back of the building on the 3rd floor. These rooms were at the back of the building and are quieter then those at the front as they overlook the high street. Both our rooms overlooked a gorgeous little walled garden that was home to a variety of visiting birds which were lovely to hear in the morning. Our rooms were incredibly clean and comfortable. Both rooms had very large and comfortable beds, a table and two chairs, drawers, wardrobe and bedside tables. Room 314 had a large tv with various television and radio channels and a ipod docking station/radio that was a very welcome addition to the room as I was able to pop my ipod on when were were relaxing in the room or getting ready to go out. It also has a bath and overhead shower whereas Room 312 had a smaller tv, a clock radio and a shower. The hotel had a small gym area but we didn't have time to use this on this stay. The food at the hotel was amazing. We ate in the lounge bar, restaurant and The Hideaway. Every meal be it breakfast or a main meal in the restaurant, a lunchtime carvery in the lounge bar or a light lunch in The Hideaway were superb. Breakfasts were cooked to order with a buffet for the continental breakfast. The granola, cooked breakfast and eggs benedict were particularly delicious. The carvery was super value and incredibly tasty as was the evening meal in the restaurant. I have to say that the staff in the hotel, be they from reception, breakfast, restaurant, bar, room service, housekeeping, The Hideaway or management were a credit to the hotel and were so helpful and friendly and were always on hand to help. My partners mother had a small issue with a television set and a radiator and these was resolved almost straight away. The hotel is ideally located to explore the town of St Peter Port as I mentioned its right in the heart of the high street and around the corner to the Tourist Information Office and a 10-15 minute walk to the bus terminus. Nearby shops include Marks and Spencer, Next, W H Smiths, the wonderful Creaseys department store, HMV and many many more including several independent shops and eateries and is within walking distance of the castle (15 mins), German military museum (30 mins) Candi Gardens (25mins) and Old Government House (20mins). All in all a cosy, friendly home from home hotel which we will definitely be returning to in the future.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Richy80s Thank you for taking the time to post a review - we are all delighted to see how much you all enjoyed your stay with us, and will be sure to pass on your kind comments to the team. We very much look forward to welcoming you all back to Moores in the not too distant future. Best regards Karel Harris Managing Director

"A Brilliant Place to visit/Hotel"

5
01/11/2016

This was the second year running that we had visited this Hotel, the Staff had not changed and it was brilliant, certainly as far as we were concerned. The room was fine although it could be a bit noisy on a Saturday night at the front of the Hotel due to a ' 'bit of revelry' from a club opposite. The staff were very friendly and extremely helpful when it came to 'places to visit' etc. We travelled with TITAN Short Break Holidays, so we hope to return at a later date.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear DavidW186306 Thank you for taking the time to post such a great review. We are very pleased to see that you enjoyed your holiday and we look forward to welcoming you back in the future. Best regards Karel Harris Managing Director

"The best hotel in Guernsey "

5
29/10/2016

Just come back from a family holiday staying at the moores hotel in Guernsey. We had a fantastic time. Travelling with my husband, daughter and son who has autism. The hotel is centrally located in St. Peter port and very close to the shops, ferry terminal, bus terminal, taxi rank, castle cornet & candie gardens. There is an air of happiness which is difficult to describe - it's just so welcoming Staff are so friendly (ALL of them) and they seem genuinely pleased to work there. . Every member of staff we came across were professional, courteous and understanding of my family's needs. Many thanks the head waiter who understood our request for a table in the corner because of my sons condition. He kept this table for us nightly and we were able to relax for a change whilst dining out - a rare occurrence. Stayed in a fantastic room (thanks Zsuzsanna) which was massive. The hotel let us borrow a DVD player and has a wide selection of films to borrow. We ate every night in the conservatory restaurant, the food was out of this world with succulent steaks, lamb and fish cooked to perfection. Patisserie selection of home made desserts were amazing and too tempting - well done to all the chefs. The hotel has an amazing selection of highly talented staff. (Loved the apple strudel). We had planned to eat at least once in the library bar to try the curry made by the Bangladesh chef as this was recommended to us by a local, but never got the chance as my son just loved the conservatory dining room too much - maybe next time? We used the jacuzzi and sauna every day, a welcome treat after treading the cobbles & steps of St. Peter port. (So hilly!). Highly recommend the hotels complimentary mini bus tour of the island & have to say this was the highlight of our 5 day stay. The guy was very informative and took us to places you would never get to on your own. He pointed out things of historical interest you would just pass by had you not been told. Hope they keep this tour and guide as he's a brilliant selling point for the hotel. You can use their sister hotels facilities (pool) but we didn't feel the need as there is enough at the moores to suit everyone. We would as a family highly recommend this hotel and we very much look forward to returning again soon. Only downside was it didn't last long enough and all of us were sad to leave.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear M7mmy Wow - what a wonderful review. Thank you so much ! I am so pleased you all enjoyed your holiday and will ensure the team hear about your lovely comments. We really hope we will be able to welcome you back on another holiday before too long. Best regards Karel Harris Managing Director

"Great central location"

4
29/10/2016

We stayed 4 nights here and didn't have to walk more than 5 minutes each night when dining out as everything is so near. The tourist info is less than a 5 minute walk as is the port where you can catch a boat to Sark or Herm, and the bus stop where you can go anywhere on the island. The staff are extremely helpful, breakfast was really nice, we had a full English some days and boiled egg and soldiers on others, the buffet was also very generous. They also have a spa on the second floor. with a gym, sauna & Jacuzzi which is free to guests. We stayed a Saturday night and were shocked by the amount of noise we heard from the town, but we discovered later that there was a local derby football match between Jersey & Guernsey, the other nights were less noisy. Our room was really hot, we had the windows open all the time even thought the radiator wasn't on? However the room was a good size, clean & comfortable with a good shower, and we had a view of the sea (albeit in the distance, but still a nice outlook) the decoration is a little tired inside the room but the breakfast, bar and reception areas are well decorated. If I came back to Guernsey I would choose to stay here.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear CJBRJB Thank you for taking the time to post such a helpful review. We are glad to see that you enjoyed most aspects of your stay although I am sorry you were disturbed by the noise outside on the Saturday night. We look forward to welcoming you back on a future stay. Kind regards Karel Harris Managing Director

"Great location"

4
27/10/2016

This hotel is in an excellent location for attractions, the port and local restaurants. Both bars in the hotel offer great service - one a full bar and the other a snug/lounge. The service offered by the receptionists was also excellent. Breakfast service on one morning was one of the worst I've ever experienced anywhere in the world (incredibly slow) but was good on the other two days. I'd booked a twin room, which was comfortable, and it even included two chairs, but it was very small for three nights. If I were to stay again, I'd request a different (hopefully larger) room! It was great to have an iron and an ironing board available in the room. The over-bath shower was excellent: powerful and hot.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear purple_mei Thank you for taking the time to post such a helpful review. We are glad to see that you were happy with most aspects of your stay although I am sorry to see that the service on one morning for breakfast was so poor. We hope we will have the pleasure of welcoming you back before too long. Kind regards Karel Harris Managing Director

"A Very Nice Place"

5
21/10/2016

Well, what can I say. We found this Hotel by word of mouth. Not being a couple who go cheap, the wife likes her comforts, this is a really nice place to stay. Still family run but under the Best Western banner, it is on the edge of the shopping streets. Lots of Jewellers around but still has all the usual ones. Many restaurants are within walking distance but the Hotels food is very good and fair priced as is the beer in the bar The hotel is on a hill, not sure about accessibility, a thing you would have to ask about before you stay. A lot of the streets are cobbled. The Bedroom we stayed in was very comfortable with all the extra's, tea/coffee, toiletries. The only thing was the linen room was next to it with a noisy door, we did mention this so hopefully this will be fixed All in all, this is a very nice Hotel. The staff are really on top of their game, cannot help you enough. It will be our No1 choice for our next visit

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Wayne L Thank you for taking the time to post such a great review, and for your helpful comment regarding the "noisy door". We will pass on your kind comments to the team. We look forward to welcoming you back on your next visit. Best regards Karel Harris Managing Director

"Excellent experience"

5
19/10/2016

Excellent place to stay either business or vacation. Rooms lovely and clean. Staff very friendly and obliging, Breakfast outstanding. Fully recommend the Library bar for informal dinning. The central location gives access to St Peter Port or the whole island. Not there on Tuesday, but they provide an Island tour. Room walls a little thin as background noise is possible, but like us older couples tend to sleep early so no loud surprises!

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear adtelfer Thank you for taking the time to post such a great review. We are very pleased to see you enjoyed your stay and hope we will have the pleasure of welcoming you back in the future. Kind regards Karel Harris Managing Director

"Amazing Sunday lunch"

4
18/10/2016

Great Sunday 4 course roast at great value. Great service and staff are very polite and very helpful. Food fantastic and very good quality Tables presented lovely and Very clean.. We will be back there again .

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear jptooling Thank you for taking the time to post such a great review. We are delighted to see that you enjoyed your lunch and look forward to welcoming you back in the future. Kind regards Karel Harris Managing Director

"Excellent venue, facilities and staff"

5
05/10/2016

Came for a short break to celebrate husbands 'special' birthday. Birthday card and flowers in very comfortable room on arrival. Staff very helpful and obliging. Highly recommend this venue. Thank you one and all.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Ruby0753 Thank you for taking the time to post such a lovely review. We are so pleased that you enjoyed the celebration of your husband's birthday. We hope we will have the pleasure of welcoming you back on another occasion. Best regards Karel Harris Managing Director

"A very good break"

5
04/10/2016

We stayed here for five nights and had a wonderful time. The room was clean, well equipped and comfortable. It was a bit noisy on the Saturday night and early morning, should have asked for a room in the back of the hotel. The staff were very helpful and polite. Breakfast was part self service, but with the cooked breakfast cooked to order. All the food was great as was the selection of items available. We had a really good stay and would certainly go back again.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Rob N Thank you for taking the time to post such a great review. I am sorry that you were disturbed on the Saturday night, but pleased that otherwise you enjoyed your stay. We will be sure to pass on your kind remarks to the whole team. Best regards Karel Harris Managing Director

"You'll want to go back"

5
29/09/2016

The hotel feels like a private house where you are a special guest. Every member of staff greets you with a smile and goes out of their way to make your stay enjoyable. Good size rooms, large soft towels in the bathroom and excellent food

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Happybunny29 Thank you for taking the time to write such a lovely review. I am so pleased to see how you enjoyed your stay, and will be sure to pass on your kind remarks to the whole team. We look forward to welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Good hotel"

4
28/09/2016

First class hotel but make sure you book a room at the rear as there is so much noise from a night club at the weekends and early morning traffic.Staff and food excellent in conservatory and library bar,

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Reg B Thank you for taking the time to post a positive and helpful review. We are pleased to see that you enjoyed your stay, particularly meals in the Conservatory and Library bar. We hope to welcome you back before too long. Kind regards Karel Harris Managing Director

"Wonderful Moores"

5
27/09/2016

We first stayed at Moores in May 2015, and have just spent 3 nights there again. It is first class in every way. There was a vase of white roses in the room with a note welcoming us back to Moores; the reception staff were so helpful, printing off the flight boarding passes, booking a taxi & answering queries. The Conservatory restaurant staff treated us like valued friends, as they did everybody, and the Library Bar staff were equally friendly. We ate in the Library Bar each evening as it was so relaxed & convivial, rather than hunting a new place each night. The breakfast was terrific with plenty of choice. The housekeeping staff kept the room & bathroom spotless and the shower was great. We were pleased to find air-conditioning in the room as the weather was quite warm. We invited some local Guernsey friends for a cream tea in the Hideaway & sat on the Terrace. The locals also rate Moores very highly. The position of the hotel is superb, with buses, boats, shops all on the doorstep. Really looking forward to our next visit as Moores Hotel is one very good reason to return.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear herm792016 Thank you for taking the time and trouble to post such a fantastic review. We are so pleased to see that you were well looked after by our team, and we will be sure to pass on your kind remarks. We look forward to welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Great hotel "

5
25/09/2016

Stayed here for three nights and can't fault it. The quiet room was clean bright and spacious. The central location is great and staff are friendly and helpful. The food is excellent both in choice and presentation, as is the service. I look forward to returning.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear AnneeJ17 Thank you for taking the time and trouble to post such a great review. We are so pleased that all aspects of your stay were to your liking, and we look forward to welcoming you back on your next visit. Best regards Karel Harris Managing Director

"Good hotel"

5
21/09/2016

Stayed in Moress for 3 nights woth wife. No faults at all. Polite staff, good food, good organisation fantastic localization in Town centre Looking forward to be back next year. Recommend to visit Hide Away for afternoon tea or Coffee.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear johny-ukman Thank you for taking the time to post such a great review. We are very pleased to see that you enjoyed your stay, and that you will return to see us next year. Kind regards Karel Harris Managing Director

"Terry H "

5
20/09/2016

Stayed at the Moores for one week and had a really pleasant stay. The overall experience was fabulous and I was extremely impressed by the high levels of customer interaction at all. Staff were friendly, attentive and demonstrated a genuine desire to please. Highly recommended!! Just, a note of caution - we stayed in room 105 just off the terrace and had the pleasure of regular early mornings visits from the refuse lorry!! ?? so no need for an early morning call. That said, it was a fantastic week.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Terry H Thank you for taking the time to post such a lovely review. We are very pleased to see that enjoyed your stay with us, and will pass on your kind remarks to the whole team. We hope we will have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Good service"

4
16/09/2016

We picked the Moores Central because it was close to the ferries. It's an easy walk. We had a pleasant one night stay with breakfast. Our room was spacious, clean and well equipped. Unfortunately it was a warm evening and without air-conditioning we needed the windows open and there was some street noise. Rooms at the back may be quieter. Breakfast was very good with a great choice and professional, attentive service. We'd be happy to stay again.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Badelynge Thank you for taking the time to post such a positive review. We are pleased to see that you were very happy with most aspects of your stay. The rooms at the back of the hotel are indeed quieter. We hope we may have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Exceptional Hotel and Staff are top class"

5
13/09/2016

Good morning all you wonderful People at Moores Best Western Guernsey, After returning home to Ireland I felt it necessary to extend a huge Thank you to everyone at Moores Hotel for making our trip a most memorable one. Coming from a very strong background in Customer Care in Ireland I compliment Moores Hotel for achieving quality excellence through its management and staff. The prior communication with Alex and Zsuzsanna was first class and my many phone calls were always received with professionalism and understanding. This professionalism was continued with Zsuzanna, Richard and Oliver at front of house throughout our stay. Our service at breakfast and in the evenings was always delivered with a warm smile and nothing was impossible, compliments are extended to Luis, Gul Sara and not forgetting the lovely Mr. P (Patrick, Steven) Our rooms were serviced everyday and those ladies were so polite and always had our room spick and span. Thank you ladies very much. With the most sincere gratitude may I wish each and everyone of you many blessings and continued success to Moores Best Western. It has been a most amazing stay – Thank You Sincere Gratitude Mariel Forde Clarke ( Anna and Angela ) Ireland

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear nmcdermottroe Thank you for taking the time to post such a wonderful review. It was a great pleasure to have you all stay with us, and we hope you will return before too long. We will be sure to pass all your kind remarks on to the team. Best regards Karel Harris Managing Director

"Pretty hotel in glorious Guernsey "

4
12/09/2016

Moores is a pretty, flower adorned hotel, ideally situated in the centre of the shops and restaurants of St Peter Port, and within easy walking distance of the beautiful harbour. The room was large, clean and comfortable with a modern bathroom. Breakfast, served in the lovely conservatory was excellent. We ate in the Library Bar on our first night where the food was good and reasonably priced. Staff throughout the hotel were all extremely pleasant and helpful, we were able to store our luggage until our evening flight and the receptionist was happy to print off our online boarding passes. A thoroughly enjoyable stay - thank you.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear EastHamRichlady Thank you for taking the time to post such a positive review. We are so pleased to see that you enjoyed your stay, and hope we may have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Very nice"

5
05/09/2016

The hotel is clean and well apointed. We especially enjoyed the small Spa. The lift was a welcome feature after 2 weeks of small British hotels with many levels and stairs. Refrigerator in the room is a plus.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear CharlieMNoseworthy Thank you for taking the time to post a review. We are glad to see you enjoyed your stay with us, and were able to make use of the leisure suite. We hope we may the pleasure of welcoming you again if you return to Guernsey. Kind regards Karel Harris Managing Director

"A real home from home!"

5
31/08/2016

I have frequented the Channel Islands now for many years and stayed in many hotels but always return to Moores, it is extremely well situated and appointed, convenient for the Town shopping and the Harbour and is within access of most of the sights and attractions that Guernsey has to offer. The staff are always charming and attentive and very ready to help. The food is of a very high standard and I particularly enjoy the great breakfasts! The Lounge bar is one of my very favourite places where the charming young lady who runs it is so good at her job, would that all bar staff were as good as her these days - she sees us perhaps once every couple of years but always remembers us and greats us very cordially. With most bars being noisy and crowded these days, this bar is a haven for a quiet peaceful drink!

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear singingstooge Thank you for taking the time to post such a lovely review. We will be sure to pass your kind comments on to Emmanuela in the small bar, and to the team in the restaurant. We look forward to welcoming you back before too long. Kind regards Karel Harris Managing Director

"The hide away bistro. Mores hotel, Guernsey Channel Islands"

4
29/08/2016

Lovely location in the town centre, outside dining with atentative staff. My partner had a huge seafood buffet which was fresh and tasty. I had a bacon and egg butty which was also very good. This is the second visit this month. My first visit was with the girls and wasn't quite as successful as we had afternoon tea. I wasn't keen on the cake selection. But the drinks flowed and we had a nice afternoon.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Ltemperley Thank you for taking the time to post a review following your meals in the Hideaway on our terrace. We hope we will have the pleasure of welcoming you back soon. Kind regards Karel Harris Managing Director

"6 year olds summer holiday"

4
22/08/2016

Located in the town close to all the shops and within walking distance of the harbour it is very convenient especially if you do not have a car. The service was excellent as was the housekeeping but you need to select the right room. Our 6 year old great niece was really well looked after and enjoyed the attention. The Conservatory Restaurant is excellent and they were very obliging in providing her with tailor made meals generally not from the children's menu. There is another café within the hotel called the Hideaway which is also excellent for snacks etc. which can be taken on the terrace in good weather. All together a great 9 night stay for us to enjoy the beach and a trip to Sark and also use of the health spa at an associated hotel.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear tdhjlh Thank you for taking the time to post such a great review. We are glad to see that you enjoyed your stay, and particularly that your great niece was well looked after by the restaurant team. We hope we may have the pleasure of welcoming you back in the future. Kind regards Karel Harris Managing Director

"Great stay!"

4
21/08/2016

Lovely hotel, very helpful and friendly staff, great breakfast and fantastic location by shops and restaurants. We had a room in the attic which had the most amazing view of the harbour which was an added bonus! Would definately stay here again.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear 116coral Thank you for taking the time to post such a great review. We are so pleased to see that you enjoyed all aspects of your stay, and that you will come back in the future - we hope it will not be too long before we have the pleasure of welcoming you back ! Kind regards Karel Harris Managing Director

"Central Location - Clean Hotel - Value for Money"

4
16/08/2016

Stayed at the Moores Central a couple of times. I consider it to be value for money. Rooms are OK and clean. Breakfast very good and staff are always very helpful. I recommend it for both business and leisure travelers.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Michael X Thank you for taking the time to post a review. We are very pleased to see that you have enjoyed your stays with us and that our team have looked after you well. We hope we will have the pleasure of welcoming you back before too long. Kind regards Karel Harris Managing Director

"Lovely place to stay"

5
10/08/2016

We stayed for a week in July. The hotel gave us an upgraded room, which was large and very well furnished. The WiFi reception in the room was excellent. The breakfast choices were very good, fresh juices and fruit available or a variety cooked to order. The service was faultless and staff very attentive to the smallest details. The reception and bar staff were very helpful and nothing was too much trouble. A choice of evening meal restaurants within the hotel was available. I had a super birthday meal with a lovely surprise candle lit desert and a basket of fruit in our room. We will certainly stay here again.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Stewart B Thank you for taking the time to post such a wonderful review. We will be sure to pass on your kind comments to the whole team - we are also pleased that you enjoyed your birthday meal complete with candles ! We look forward to welcoming you back in the future. Kind regards Karel Harris Managing Director

"another fantastic holiday at moores"

5
05/08/2016

me and my husband have just returned from another lovely holiday at moores we cant fault this hotel very clean and the staff are very friendly and helpful a special thank you to Gaul for making my husbands favorite cheese with chili on toast which made his day the meals are excellent and the staff will go out of their way to get you what you want if it is not on the menu and when we arrived their was a lovely vase of yellow roses in the room with a welcome back note which was a really lovely thought i have been coming back to this hotel for over 20 yrs it was my mums favorite hotel she loved Guernsey so much sadly she passed away last December and it will hold a special place in my heart cant wait to return next year thank you moores

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear hedgehoghale Thank you for taking the time to post such a lovely review. We are delighted to see that you enjoyed your stay again, and look forward to welcoming you back before too long. Best regards Karel Harris Managing Director

"Lunch Date"

5
05/08/2016

I came back to Moore's as part of a short break for lunch. Once again I found this hotel management and professional, friendly, the hotel itself clean and oozing in character and charm. I only wished I had booked my entire four night break here. Next time I am back I will definitely be staying at this under-rated 3 star hotel.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear MrsCJersey Thank you for taking the time to post such a lovely review. we are glad to see you enjoyed your lunch, and we hope we will have the pleasure of welcoming you back to Moores before too long. Kind regards Karel Harris Managing Director

"Perfect for exploring St Peter Port"

5
02/08/2016

We called in at Guernsey for a three-day break (late June, early July) and Moores Central was perfect for our purposes. The location could hardly have been better. Le Pollet is part of the pedestrian main shopping street, just a few minutes' walk from the harbour and the piers and Castle Cornet etc. Lots of cafes and pubs and restaurants nearby. The hotel is characterful, created out of what was once perhaps a big old Bank or something like that. There is a bar on the Ground Floor, the Library Bar, serving lunches and dinners. Obviously popular with locals (there is a separate entrance from the street for non-residents). On the first floor is the Hideaway restaurant. Very good food - best oysters ever, even without an r in the month. Waiters and other staff extremely hard-working and helpful. Our room was at the top with a good view of harbour and Castle. Only downside I can think of - probably not ideal for families with small children, as vehicular access is limited and the beaches some way off. But perfect for us - both of us retired and more interested in the island and its history than in getting down to the beach.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear TonyBradfordonAvon Thank you for taking the time to post such a positive and helpful review. We are delighted that you enjoyed all aspects of your stay - including the Oysters - and will pass your kind remarks on to the team. We hope we will have the pleasure of welcoming you back in the future. Kind regards Karel Harris Managing Director

"Location, location, location"

5
29/07/2016

This hotel has an excelklent location right on the High Street in St. Peter Port. It is quite large. The receptionists were very helpful, and the hotel even offers free sightseeing tours on Tuesdays and Thursdays (availability allowing). The restaurant is very big, and these is a large open patio. I had a room on the third floor facing the back, and it was very nice and airy. I expect that rooms lover down may be somewhat hotter.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear JLC-1972 Thank you for taking the time to post such a helpful and positive review. We are very pleased to see that you enjoyed all aspects of your stay, and hope we will have the pleasure of welcoming you back on a future occasion. Kind regards Karel Harris Managing Director

"Excellent hotel"

5
27/07/2016

This town centre hotel is a gem. All the staff were friendly and efficient. We had booked a standard room and were astounded when we picked up our tickets to see that we had been upgraded to a suite. Thank you so much whoever did this. It was really appreciated and we loved our suite which was truly spacious and even had a spa bath which was fantastic after walking the coastal path all day. Being such a large area the air conditioning struggled to cope but we were there on a very hot week. The breakfast was lovely and unlike most hotels actually had a functioning and efficient toaster so the smoke alarm never went off. The staff in the restaurant were amazing and worked so hard. We only ate in the Conservatory Restaurant for various reasons once during our week's stay but we had no complaints whatsoever. Would not hesitate to recommend this hotel. A word of warning though. It is a town centre hotel and you need to expect some noise like street cleaning and bin emptying in the early hours and also well oiled revellers. However we were usually so tired with walking round this beautiful island that we usually slept though it.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear juliajoe Thank you for taking the time to post such a lovely review. We are so pleased that you were delighted with your upgrade to one of our Suites and you enjoyed your stay. We hope we will have the pleasure of welcoming you back in the future. Kind regards Karel Harris Managing Director

"Great find"

5
22/07/2016

My partner and I used this hotel as a base to explore the island, and it turned out to be a great find. Everything from the arrival and check-in, the staff, the room and the food was spot on. We had an ample breakfast each morning and were very impressed with the service (the staff really know how to make you feel welcome). We used the Library Bar for our main meals of the day and again, very impressive. I know where we'll stay next time we visit the island. Thank you all for a memorable short break.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear DavidRiddleston Thank you for taking the time to post such a great review. We are glad to see that everything was to your liking, and will pass your kind remarks on to the whole team. We look forward to welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"A wonderful surprise"

4
22/07/2016

In the States, Best Western's are generally considered a cheap mediocre hotel chain. So I was totally surprised to find this property to be lovely and very nice in every way. The location is outstanding, in central St Peter Port on a walking only street, close to the water and many excellent shops and restaurants. The rooms are clean and well appointed and the beds are comfortable. The hotel is quite attractive, being in a very pretty historic building. The Library Pub is really nice, and the breakfast restaurant is really wonderful, and the food is very good as well. And the staff were helpful and very pleasant. It was a wonderful surprise and we had a really great stay.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear yecats59 Thank you for taking the time to post such a great review. We are very pleased to see that you enjoyed your stay with us and we hope you will consider visiting other Best Western hotels in the UK - many are in Historic buildings as is "Moores" and are owned by independent hoteliers who endeavour to look after their guests to their utmost. We will pass your kind remarks on to our team. Kind regards Karel Harris Managing Director

"A great place to stay"

5
22/07/2016

I have stayed at Moore's on two successive holidays to Guernsey. It is a lovely hotel -great location (very near to the harbour for island hopping), great service, great staff, great rooms, great food. The staff were very welcoming, and even remembered me from last year. Excellent all round!

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Claire H Thank you for taking the time to post such a lovely review. We are very pleased to see that everything was to your liking once again, and look forward to seeing you again in the future. Kind regards Karel Harris Managing Director

"Excellent service"

5
20/07/2016

If you are staying in St Peter Port, for business or pleasure, Best Western Moores Central Hotel offers a warm welcome, clean and comfortable rooms, attentive staff and excellent food. Located in the town centre, it is close to all amenities and tourist attractions.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Judy A Thank you for taking the time to post such a helpful and positive review. we are very pleased to see that all aspects of your stay suited you, and we hope we will have the pleasure of welcoming you on a future occasion. Kind regards Karel Harris Managing Director

"Delightful visit to Moores hotel"

5
15/07/2016

My husband & I chose Moores after reading wonderful reviews & liked its central position . We had a most enjoyable relaxing time for 5 days last week and could not fault a thing . Our bedroom room & bathroom were both spacious & very clean ( we spoke to the housekeeper who told us she demanded high standards from her staff ) the food was excellent high quality ingredients & well cooked lots of fresh fruit salad & veg . In the restaurant the manager Gul worked hard to make sure everyone was being looked after . It was the attention to detail we liked the courtesy bus collecting & returning us to the airport the courtesy bus 3 hour tour of the island one afternoon by Bobby a very knowledgeable guide . We will certainly be returning next year .

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear MF47 Thank you for taking the time to post such a wonderful review. We are so pleased to see that you enjoyed all aspects of your stay and will pass your kind remarks on to the team - especially Gul in the Restaurant, Vita our amazing housekeeper/gardener and the Chefs in the kitchen. We look forward to welcoming you back next year. Best regards Karel Harris Managing Director

"Delightful experience"

5
15/07/2016

Excellent hotel for visiting Guernsey. Relaxing; great atmosphere; excellent, friendly service from all staff. Lovely terrace cafe/restaurant area. Very convenient for exploring St Peter Port; the very good bus service does the rest!

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear James L Thank you for taking the time to post such a good review. We are very pleased to see that you enjoyed your stay with us, and were well looked after by our team. We hope we will have the pleasure of welcoming you back in the future. Kind regards Karel Harris Managing Director

"Locked Out"

3
14/07/2016

Location was excellent and breakfast was good. Staff were unfriendly in all area's and especially in reception. We were locked out one evening when we arrived home a little after midnight. Our room was nice but horrible to get too through a restaurant with people dining and an external bar area that looked straight into the room . We had to keep curtains and windows closed at all times for privacy and safety. We would not stay at this Hotel again. Extremely overpriced for standard more expensive than any Hotel we stayed in throughout Europe

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Heather O Thank you for taking the time to post a review following your stay with us. I am pleased to see that the location suited you well, and you enjoyed your breakfasts. I am sorry that you found our staff unfriendly as generally the feedback about the team is very positive - I can only apologise that you did not find this was the case, and will monitor this. We do lock the front door at midnight but there is a night manager on duty, and the doorbell is connected to his mobile should he be away from Reception on a security check - we trust you did gain entry when you rang the bell. In line with most hotels our rates do vary according to season and demand. Once again thank you for taking the time to provide feedback which helps us to improve the service we offer. Yours sincerely Karel Harris Managing Director

"INDIFFERENT TO THE CUSTOMER-terrible"

1
09/07/2016

BOOKED DOUBLE ROOM WITH WALK IN SHOWER. On arrival at airport pre booked taxi by hotel did not show. Contacted hotel and receptionist said txi could not wait! She was not interested in us or did not want to send another ! On arrival at hotel she never looked away form computer totally ignoed us and young man checked us in. He had poor customer services and never explained anything or assisted with bags or showed us where the lift was---total apathy. Room it was a very small room really a single with a tiny window and double bed cramped in.. not very clean just poor. I went to receptionist and she was very unhelpful after leaving me waiting 20 mins! THIS WAS NO WAY WHAT WE HAD BOOKED OR WORTH £160 pn bb. The next morning we checked out and the staff never spoke or asked why apart from setling bill. FIRST TIME TO GUERNSEY an d we were thinking what have we done! However found a great hotel 4 star ..even cheaper and fabulous in every aspect ST PIERE HOTEL &SPA they were totally opposite to this one. DONT BOOK MOORES HOTEL!

"Most friendly place to eat "

5
08/07/2016

We and four friends go to have a Sunday evening dinner at Moores very regular ,it's the most relaxed friendly place to eat and the staff couldn't be more helpful ,Paul the head waiter always tries to accommodate the six of us even when they're very busy , Great team .Chefs are also very pleasant and helpful and present great food ,and good value for money .

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Ellen L Thank you for taking the time to post such a lovely review. We are so pleased to see that you enjoy your Sunday evenings and will pass your kind remarks on to the whole team. We look forward to seeing you again soon. Kind regards Karel Harris Managing Director

"Great position"

5
07/07/2016

This hotel gets 5 stars for its position which is perfect as it is central and close to ferries, buses, restaurants, shops etc. It is a little old fashioned inside. Our room was comfortable and compact but the bathroom was in need of a refurb. Unfortunately the shower was the opposite of a power shower. The breakfast was good and the restaurant was good in the evening if you chose from the a la carte. The staff were generally friendly and helpful. The wifi in the bedroom was intermittent. I would stay here again because of its great position.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Squid58 Thank you for taking the time to post a review. We are very glad to see that most aspects of your stay were to your liking, particularly our location and the food. We are pleased to see that you will stay with us again, and look forward to welcoming you back. Kind regards Karel Harris Managing Director

"Nice stay - friendly hotel"

4
05/07/2016

Nice hotel, well positioned just off the Marina and in easy distance for shopping and restaurants. Breakfast was freshly served and tasty. Room was quite warm, but there was little breeze. Overall nice stay.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear John H Thank you for taking the time to post such a positive review. We hope we will have the pleasure of welcoming you back on a future occasion. Kind regards Karel Harris Managing Director

"First Class Everything"

5
03/07/2016

the hotel is situated on the high street in st peter port ideal location because it is on the flat the ambience excellent felt very comfortable here had a brilliant room very quiet and light the food was brilliant we stayed 5 nights would recommend this hotel handy for all the shops and buses and the Terrace Bar for afternoon tea was excellent very good

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear strickland9 Thank you for taking the time to post such a great review. We will be sure to pass on your kind remarks to the team, and Chef in particular. We hope we will have the pleasure of welcoming you back in the future. Kind regards Karel Harris Managing Director

"Excellent Hotel"

5
30/06/2016

This is our third stay in moores hotel the staff are brilliant polite helpful friendly Food is delicious servererd by staff who are exceptional The hotel is extremely comfortable with a level of interior design that puts it in the memorable category The room was excellent would recommend this hotel to anyone Look after us very well

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear jerry g Thank you so much for taking the time to post such a lovely review. We will be sure to pass on your kind remarks to the whole team. We hope we will have the pleasure of welcoming you back to "Moores" in the future. Kind regards Karel Harris Managing Director

"Excellent "

5
26/06/2016

Had carvery for lunch. Was excellent value for £9.95 each. As much as you wanted. The thing that impressed us was that they use FRESH veg, not frozen. Definitely would recommend Moores a visit. We will be going again in the near future. Staff friendly and efficient and most welcoming.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Sweety575 Thank you for taking the time to post such a great review following your visit to the Carvery. We will pass your kind comments on to the team, and we look forward to welcoming you back. Kind regards Karel Harris Managing Director

"Excellent central Hotel"

5
26/06/2016

We stayed here with a group of people in June 2016 for 4 days. It is an old building converted to a Hotel, as such it has a quirky layout. There is a lift to all floors. Our room on the top floor at the back was clean, well appointed and of an adequate size. It was hot by the end of the day. There is no air conditioning. The food in the restaurant was excellent and we eat in each night. The staff were very friendly, efficient and attentive. I would recommend asking for a room at the back of the hotel to avoid the noise from the street at the front. It is very close to the shops and plenty of alternative restaurants. Ferries to the islands are a short walk away. We would stay here again.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Merv1940 Thank you for taking the time to post such a positive review. We are delighted to see that you enjoyed your meals in the restaurant and were well looked after by our team. We will pass on your kind comments, and we look forward to welcoming you back in the future. Kind regards Karel Harris Managing Director

"Quick trip for 2days"

5
23/06/2016

Went to this hotel for a few days could not had picked a nicer hotel right at the end of the main shopping area and 100 yards from harbour. The hotel is a period hotel and the rooms are big clean and have all that you could want in a room. They have different restaurants and bars so you do not have to look for having a meal out only thing I would say is you have to book to make sure you can get a table as it is. Open to nonresidents the staff could not be more helpful and are very professional I would not hesitate to book this hotel again or recommend this hotel .

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear mgan50 Thank you for taking the time to post such a great review. We will pass on your kind remarks to the whole team, and we hope we will have the pleasure of welcoming you back before too long. Kind regards Karel Harris Managing Director

"Great location"

3
23/06/2016

Very centrally located and able to walk to many places ; the hotel was clean and tidy and the meals were all tasty and reasonably priced - there are many other restaurants close by The hotel was not built as a hotel so has some drawbacks ; we had no aircon but we could open the windows , however being on the ground level , security was always an issue ; the bathroom was quite small with very limited storage space for toiletories etc The bedroom was huge and a big + , but the bed only had a heavy duvet which meant for a very warm bed with little ventilation I would recommend the hotel especially for the location and the above issues are not insurmontable

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear 490billyp Thank you for taking the time to post such a helpful review. We are pleased to see that on the whole you enjoyed your stay, and found the location suited you. We hope that we may have the pleasure of welcoming you back on a future occasion. Kind regards Karel Harris Managing Director

"Another really fantastic stay at Moores in St Peter Port"

5
21/06/2016

Yes! another really great stay at Moores. A late arrival at the hotel, after everyrhing was closed, due to flight delays caused by fog earlier in the day but a really warm friendly and non-fussy welcome from the Night Manager who showed and helped us to our room. The sandwitches and wine was waiting in our room for us. How well those crab sandwictches and cold dry white wine went down after our long delay in a very hot Manchester Airport. Wonderful cheerful friendly service from everyone throughout our stay, from the staff who serviced the rooms, Reception staff and Restaurant staff not forgetting the staff in the Library Bar. A special mention must go to Gul and his team in the Restaurant. He welcomed us back by name and ensured we received very attentive service throughout our stay. Nothing was too much trouble even to arranging smaller portions for my good lady who's appetite is somewhat smaller these days. The new Seafood Menu in the Restaurant was a very pleasant surprise everything from Herm Island oysters, mussel and scallops to lovely local lobster and seafood platter all I must say at very reasonable prices. Hope this is back on the menu when we come back next year I really enjoyed that seafood and would recommend you try it if you are a seafood lover! Moores is a really first class classical hotel with old fashion values and service at the core. Thank you to everyone and hopefully looking forward to returning next year.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Viking01-13 Thank you for taking the time to post such a wonderful review. We are so pleased to see that despite the delay caused by fog, you received a warm welcome and some sustenance ! We will be sure to pass on kind remarks to the team, particularly Gul and Chef for producing the Seafood menu which is proving very popular. We look forward to being able to welcome you back next year. Kind regards Karel Harris Managing Director

"Review for Parents"

5
13/06/2016

My parents have returned today from a fantastic holiday made all the more special by the staff, facilities and food at this hotel. My parents are 80 & 75 and were looked after to the highest of standards. They have returned with beaming smiles and so many happy stories to tell. They wished to thank in particular Sarah, Luis and a lady they named Milly - your kindness and hard work was truly appreciated. They will return!!!!

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear hellysmiff Thank you for posting this wonderful review on behalf of your parents. We are delighted to read your comments and will be sure to pass their thanks on to the staff concerned. We look forward to welcoming them back as soon as possible. Kind regards Karel Harris Managing Director

"Spending the Kids inheritance "

5
13/06/2016

The Moores Hotel is in the old part of St Peters Port with its winding streets. The hotel rooms have great views into the streets and soundproof windows. There is a lovely terrace to sit and enjoy the sun and while away the time. We went on the local bus for 1 pound for a 90 minute trip around the island. There is a lot to see and do in St Peters Port for active people and those like us who wanted a nice quiet time.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Jennifer H Thank you for taking the time to post such a great review. We are very pleased to see that everything was to your liking, and you enjoyed your stay with us. We hope we will have the opportunity of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Europe 2026"

4
03/06/2016

Hotel staff very friendly and helpful. Room very comfortable but small (although we are in Europe). Could not fault either room, hotel or facilities in regards to cleanliness. Would stay again, but book superior room. Breakfasts very good and ideally located in St Peter Port which is a lovely location.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Kevin H Thank you for taking the time to post such a positive review. We are very glad to see that you will stay with us in future, and we will pass on your kind comments to our team. With all good wishes Karel Harris Managing Director

"LOVELY HOTEL"

5
28/05/2016

My friend and I have just returned from a five night stay at the Moores Central Hotel, Guernsey, and just loved it. It is situated close to the shops and harbour, which is advantageous if wanting to visit Herm and Sark. The orangery where we dined was delightful looking out on a patio filled with flowers. The menu was varied, the food beautifully cooked, and the staff very professional yet tempered with a warmth and a desire to please. I would have no hesitation in recommending this hotel to family, friends, colleagues. Indeed, staying at Moores was the highlight of our holiday.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Beryl M Thank you for taking the time to post such a wonderful review. We are delighted to see that your friend and yourself thoroughly enjoyed your stay, and dining in the restaurant. We will be sure to pass on your kind comments to the whole team. We hope we will have the pleasure of welcoming you back on a future visit. Kind regards Karel Harris Managing Director

"Great location, excellent restaurant, no parking"

4
27/05/2016

This is a lovely old hotel in the heart of St Peter Port. We had a comfortable, though smallish room but had everything needed for a short stay including tea-making facilities and a pleasant, well equipped bathroom. We ate in the restaurant on our first night there and it is superb, well worth a visit for that alone. Breakfast is excellent and relaxed. A nice bar too. All the staff were friendly, welcoming and helpful. It has a sister hotel that you can go to (shuttle provided) and use their swimming pool etc if you wish. Just be aware that if you have mobility issues, there is no car park and it is quite difficult to get close to it due to its location in the main town. We would definitely go back and probably will - October is great time to go to take advantage of the Tennerfest food festival.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear tessa2020, Thank you for taking the time and trouble to post such a lovely review following your recent stay with us and I am glad that you seemed to find everything to your liking and that we hopefully exceeded your expectations. Your kind comments regarding the friendly and helpful staff and the meal you enjoyed in the superb Conservatory Restaurant were much appreciated and I shall be sure to share them with the whole Team here at the hotel. I am glad you were able to make use of the hotel's shuttle service and our sister hotel's facilities, which are just some of the many benefits of choosing to stay in one of the three Sarnia Hotels on the island. I do hope we shall have the pleasure of welcoming you back in October during Tennerfest, which seems to get more popular every year and in the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Excellent stay"

4
26/05/2016

We recently spent 3 nights at this hotel. The location is perfect, it's right on the Main Street and just a few minutes down to the front where all the yachts are moored. The town has a French feel about it. The staff at the hotel are all very pleasant and helpful. We could not fault the hotel. The restaurant in the conservatory serves excellent food and they also have an outside terrace serving lunches and snacks plus a snug bar area for the evening. The rooms are well appointed and very clean. We would definitely return to this hotel.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Janet F, Thank you for your lovely review and for all of its kind comments therein, they are much appreciated, especially those concerning the helpful staff and the excellent food you enjoyed. I am glad you found our very central location so convenient and hope we shall have the pleasure of welcoming you back to Moores again in the not too distant future. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Location Location Location"

4
21/05/2016

I was recommended to stay at the Moores Central Best Western as it was in “town” and very close to many (if not all) of the bars and restaurants. I had stayed in the Duke of Richmond previously and so wanted to stay in a hotel closer to the “action”. Rooms The rooms were very clean and of a very good size. In comparison to the other hotel I had stayed at in Guernsey these weren't any larger or smaller. There were all the necessary mod cons in the room but the main highlight was the comfy bed. The sleep quality was very nice indeed. The room was of a decent size and there was wifi available within the room. The room had a nicely sized en-suite too, the room functioned well and there were no issues with my stay!! Service The service was very good. I arrived extremely late at around 9:30pm, however the staff were still very polite and very helpful. There was no airport transfer for me, however this was not something which I had enquired into either. The staff throughout the next few days were all very nice and helpful. Breakfast The breakfast was a little mixed. On the first day it wasn't too nice, however on days 2 and 3 it was very indeed. I went for a vegetarian version of the full English on day one and this is something that I wouldn't recommend, the other “hot” options on the menu are much better, I cant remember which I had on the 2nd and 3rd days however they did taste a lot lot better. There isn't much variety either but then this is something that I have come to expect of all hotels. Generally the waiters and those assisting customers in the restaurant were very welcoming and helpful. Location The location is superb. There is no question. It is in the heart of town, where the majority of the bars and restaurants are. It is also on the doorstep of the shopping high street. One can walk to and from the hotel to a plethora of restaurants and shops. As the hotel is also in the centre of town it feels quite safe too, but safety is not a concern in Guernsey as the whole island had a very low crime rate. Overall: This is a good hotel. I am very glad of the recommendation and would happily stay here again. The location is the thing that seals it for me and I would even take a compromise of a lower grade room than the one I had to stay here, that's how good the location is compared to the other hotels. The rooms are very good too. They are not the best and this is certainly not 5 star, but it is a very good functional hotel and definitely worth staying at. There was a problem with one of the lifts that night so I had to walk up one flight of stairs however after that the lifts from the 1st floor were working fine, the next day all was rectified. It is very hard to get closer to the centre for cheaper, although I hadn't done too much research on this front, this hotel was the best bang for my buck! I will give it a 4 out of 5 as I have stayed at better hotels which warrant a 5 rating, however this should not be seen as a negative as this is a very good hotel in its own right. I was very glad I had got this recommendation

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear KP_SP Thank you for taking the time to post such a helpful and comprehensive review of your stay with us. You are quite right in stating that our location is hard to beat, but I am very pleased to see that you slept well and found the bedroom well equipped. If you return to stay with us our Reception would be able to arrange for a taxi to meet you at the airport. I will also look into the vegetarian breakfast to see if we can improve this offering. We hope we will have the pleasure of welcoming you back to Moores at some time in the future. Yours sincerely Karel Harris Managing Director

"A Wonderfully Warm Welcome back from the Management and their Friendly, Helpful Team."

5
20/05/2016

The fact that my wife and I have just returned from at least our fifth stay at Moores speaks volumes in itself. The management and staff are charming and helpful with many familiar faces which we believe shows how content the staff are to be there. For the second year running we chose the Bailiwick Suite. It is spacious and comfortable and has a large bathroom with separate bath and walk-in shower which is a must for me as I have a mobility problem (the hotel also benefits from a lift serving all floors). The Suite has two different limited views of the port and beyond and is in a very quiet position within the hotel. However, two windows overlook a narrow main thoroughfare in Town and there is sometimes early morning noise from dustcarts, street cleaners and delivery vehicles. The hotel's attractive and comfortable Conservatory Restaurant is excellent. Choose breakfast from several cold options at the buffet or from the varied and imaginative range of hot choices cooked to order. Dinner also is excellent with very reasonably priced table d'hote or a la carte menus available. And other options are available in the Library Bar with its carvery and the adjacent Hideaway Brasserie where some wonderful patisserie is available - on the attractive terrace if it's a nice day! Some guests might find Moores lack of a swimming pool and dedicated car park a disadvantage. However, the two other sister hotels have pools and, being in the centre of Town, Moores is close to several public car parks. Moores central location in Town makes it ideal for those without their own transport and for all sorts of quality shopping and restaurant opportunities. It is close to bus stops and inter-island terminals. One final endorsement - we have already booked our two week stay at Moores for 2017!

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear SarnianTraveller Thank you for taking the time to post such a wonderful review. We are all delighted to see that once again you enjoyed your stay with us, and we very much look forward to welcoming you back in 2017. Best regards Karel Harris Managing Director

"4 nights stay"

4
17/05/2016

The food was great, imaginative, fresh and very appetizing. The room was at the back of hotel was adequate and the bed was large and comfortable which was a plus although the emptying of the dustbin in the early hours was a minus. The hotel was centrally situated at the end of the predestrianised high street and very convenient. No need to hire a car the bus service will take you round the island in 1.5 hours for just £1!

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Phyllismargaret Thank you for taking the time to post such a helpful review, and for the kind comments regarding the food, which we will be sure to pass on. I am sorry that you were disturbed by the rubbish collection - unfortunately this is somewhat out of our control, but glad to see that otherwise you found our location suited you well. We hope we may have the pleasure of welcoming you back on a future visit. Yours sincerely Stephen Purtill General Manager

"A Wonderful Hotel"

5
09/05/2016

We have just returned from a few days in Guernsey , staying at this lovely hotel. Its location is excellent being only five minutes away from the harbour and right on the main street so everything is easy to access. The hotel is spotlessly clean throughout and the staff are brilliant , being thoroughly professional and very friendly too. The hotel has two bars and a fabulous restaurant with a roof top terrace , giving glorious views over Guernsey. The food is all freshly cooked and there is a good choice to cover all tastes. I would recommend this hotel very highly.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear liz s, Thank you for taking the time and trouble to write such a thorough and complimentary review following your recent stay with us and for all of its kind comments therein, which are much appreciated, especially those concerning the professional and friendly staff, the food you enjoyed and the cleanliness of the hotel. It was a pleasure to have you as our guests and I hope we shall have the privilege of welcoming you back to Moores again in the not too distant future. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Wonderful Break in a Wonderful Hotel!"

5
01/05/2016

Just returned from a fantastic 2 night break at Moores. Situated in central St Peter Port this hotel is warm, friendly and exceptionally high quality and we enjoyed every minute! Attentive staff, luxurious rooms and a whole range of food opportunities await, from the traditional Library Bar (best roast car very dinner in Guernsey!) to the more upmarket Rendezvous restaurant and Hideaway Brasserie, all under one roof! Breakfast was plentiful, fresh and cooked to order with locally sourced ingredients and our room was huge with a super king size bed. Thanks especially to Alan the manager for making our stay so enjoyable- we will return!

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear JeanieLinguini2013 Thank you for taking the time to post such a fantastic review. We will pass on your lovely comments to all the team ! We are delighted to see that you plan to return, and look forward to welcoming you back in the future. Best regards Karel Harris Managing Director

"Comfortable and welcoming"

4
26/04/2016

this hotel exemplifies the best aspects if older traditional hotels. Its panelled entry hall, coloured glass inset windows, upstairs and downstairs in some unexpected places reminded me of times gone by. But then so did the welcome, the warm and comfortable rooms, the open sunny breakfast area, the bar and comfort food. Sitting on the main shopping street of pretty St Peter Port, it us hard to imagine a better situated hostelry.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Julia H Thank you for taking the time to post such a lovely review - you have captured us in words very well ! We hope we may have the pleasure of welcoming you back to "Moores" at some time in the future. Kind regards Karel Harris Managing Director

"Hotel of great character with friendly helpful staff"

5
23/04/2016

For me the staff at a hotel make (or mar) the visit. I cannot really speak too highly of the the service we received during the short break. We will certainly be back. Walking around St Peter port I tripped on the pavement and was rather immobile for 36 hours. Everyone was most considerate and helpful, asking how I was getting on. Thankfully it was only temporary but you do remember the kindness shown. The fact that it is a conversion from a town house means that the rooms are not all the same and some have better views than others, but that is the price you pay for staying in this sort of hotel. I put my head round the door of the health suite and it looked well equipped and maintained. We had breakfast and one dinner in the Conservatory restaurant, which had a good varied menu, well cooked and served. As in the rest of the hotel excellent service. I preferred the Rendevous bar to the library but that was my preference. Finally the little things. My wife reckoned it was the easiest shower to operate in any hotel she has visited. For me the little thing was breakfast coffee - excellent

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear rmgw Thank you for taking the time to post such a positive and perceptive review. I am so pleased to see that our team looked after you so well, and am relieved to hear that after a couple of days you had recovered from your fall. You are so right in noting that the staff can make or mar a visit, and we will be sure to pass on your compliments to everyone concerned. We look forward to welcoming you back in the future. Kind regards Karel Harris Managing Director

"Third visit to this great hotel"

5
20/04/2016

Our third visit to the lovely island of Guernsey, and our third stay in the very comfortable Moores Hotel. As on previous occasions, we couldn't fault the service or facilities. All staff are very friendly and helpful. The hotel is very conveniently situated for the shops, bus station and local restaurants. We dined in the hotel on two evenings - once in the restaurant and once in the bar - food fabulous. The breakfasts are amazing but far too much food!! Our last day dawned bright and sunny and we were able to have lunch on the hotel terrace of the Hideaway before heading off to the airport. Can really recommend Moores for a great stay.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Eunij Thank you for taking the time to post another fantastic review. We are so pleased to see that everything was once again to your liking, and we hope we will be able to welcome you back again before too long. Kind regards Karel Harris Managing Director

"Another enjoyable stay"

4
14/04/2016

Friendly staff and helpful attitude means that I will only stay at BW in Guernsey. Sure there are more luxurious places to stay but this hotel wins overall for location right in the centre of town and the helpful friendly staff.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear Ian F Thank you for taking the time to post a great review. We are so pleased to see you were well looked after by our team, and will be sure to pass on your kind remarks. We look forward to welcoming you back on your next visit. Kind regards Karel Harris Managing Director

"MAGNIFICENT MOORES!"

5
12/04/2016

This Hotel is centrally situated to give easy access to the towns shops and amenities. It is good value for money offering friendly service and comfortable accomodation. the restaraunts are good with a good selection of menus at reasonable prices. although in a pedestrian zone, car hire is available and the public car park is a 5 minute stroll

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear P D Thank you for taking the time to post such a great review. We are delighted to see that you were happy with all aspects of your stay, and we hope we will have the pleasure of welcoming you back to Moores in the future. Best regards Karel Harris Managing Director

"Variable room standard "

3
03/04/2016

Probably didn't help our impressions that when we arrived for a 2 night break that the front of the hotel was covered in scaffolding and, as we tried to get to our taxi on Sunday morning, they were ripping it down. The whole hotel has a very old fashioned air, which would chime well with the majority of clientele. There's a very stand of fish air with the reception staff tucked away so they don't need to engage with you as you come an go. But the big drawback for us was our room, no 210. A pokey room at best, with squishy uncomfortable mattress on the small double, and old fashioned furniture it was further dragged down, not only by facing out onto a stone wall, but by its proximity to the hotel spa. The open windows of the spa mean, unless you keep your window closed (and there's no a/c), you have to listen to people chatting in the jacuzzi and the interminable whine of the jacuzzi machinery. On the Friday night this was left on all night but on 2nd night it seemed to go off late and come back on early. We did complain when one of the guests popped out of the spa to stand outside our window for a quick fag and, thankfully, that didn't happen again. But why are there windows and a door anyway from the spa to right outside a guest room? And as if that wasn't enough attempt to make it an uncomfortable stay by twenty to 9 on Sunday they were hoovering in the adjacent room! Luckily we were up as getting an early flight out. At £137 per night, including breakfast, this didn't really seem like a good value option but maybe there are better rooms available at the same price. On the plus side, location is central for a stroll around St Peters Port, wifi is free and fine and breakfast (at a steep £11.50 ) very nice and well staffed. The Rendezvous bar is pleasant for a quick drink before hitting the town.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear CMickell, Thank you for taking the time to post a review following your stay with us over the weekend, although I was sorry to learn that not everything was to your liking. The scaffolding which allowed us to complete essential repairs has now been removed, and our Receptionists do their utmost to fulfil all our guests' requirements although it is a very busy little office at times. I am sorry Room 210 wasn't up to your expectations, and will investigate the state of the mattress immediately. The windows you refer to in the Spa are there when required for ventilation purposes and the door is a secondary fire exit. We will however arrange for a sign in that area asking people to refrain from smoking, and consider other guests. I shall check with housekeeping about the use of vacuum cleaners before 9.00 am, as this is not our normal procedure. I am, however, pleased to learn that you found our central location very convenient, the compliementary wi-fi good, and the breakfast very nice and which we believe offers excellent value-for-money. I hope we shall have pleasure of welcoming you back to Moores again the future and in the meantime, if you would like to contact me directly at the hotel, it would be my pleasure to oversee your booking and room allocation, etc., personally. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Pleasant Stay at Moores Central Hotel"

4
01/04/2016

Stayed for three nights. Room and bed were very large and clean. All usual amenities working well. Breakfast was first class and the library bar and restaurant represents very good value for money. Had a good stay with no complaints.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Graham S, Thank you for taking the time and trouble to post a review following your recent stay with us and I am glad that you seemed to find everything to your liking and hopefully exceeded your expectations. It was a pleasure to have you as our guest and we look forward to welcoming you back to Moores again in the not too distant future. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Great Hotel----My first choice in St.Peters Port:-)"

5
29/03/2016

I always try to book here if its not booked already ! The location is superb--Right in the centre of the town with shops, restaurants, bars and the seafront just yards away! The hotel is clean and comfortable.The rooms are lovely with ensuite and of a good size. There is an adjoining bar which does great food and drink. A major reason why I like this hotel is the staff----friendly from point of arrival and throughout the stay---really helpful but not intrusive. The breakfast is great and if you go for the full English --its one of the best to be had! This is a hotel that has a lot that's going right ...The management and shop floor staff are doing a good job!-WELL DONE:-)

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Andrew J, Thank you for posting what was your second very complimentary review of the hotel following your recent stay with us, and what a pleasure it was to read! Your kind comments regarding the friendliness and professionalism of the staff are especially much appreciated and I shall be sure to share them with the whole Team. I am glad to learn that you continue to enjoy using the hotel's various eateries and that the cleanliness of the hotel is up to your expectations. I hope we shall have the privilege of welcoming you back to Moores again in the not too distant future and in the meantime, would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Birthday break"

4
26/03/2016

A weekend break on the delightful island of Guernsey. This hotel is well placed in St Peter Port Close to the harbour and lots of shops and restaurants. Our room was clean and we'll appointed, en-suite of course . We ate in the conservatory restaurant last night which offers a set 2 and 3 course menu as well as alacarte . Excellent. Charming attentive service. We would certainly use this hotel again.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear ian t Thank you for taking the time and trouble to post a review following what I hope will prove to have been a memorable stay with us on the occasion of your birthday. Your kind comments regarding the food you enjoyed and the charming service are especially appreciated, and I shall be sure to share them with the whole Team here at the hotel. I hope we shall have the pleasure of welcoming you back to Moores again the not too distant future. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Really rather good"

5
22/03/2016

Stayed a night pre working trip to Sark and then a night on the way home. Very good. Comfortable room, very clean and well presented, warm, friendly staff... could not do more, well situated, good restaurants etc. The last time we stayed at the Old Government House at over double the price... it was good but this was in its own way just as comfortable. Don't be put off by the scaffolding outside! The bus is every 20 mins from the airport doors to the centre of St Peter Port and then one can trundle ones bags along the front, 200 yards!.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear FlyingDoc56, Thank you for taking the time and trouble to post such a lovely review following your recent stay with us and for all of its kind comments therein, especially those concerning the friendly staff and facilities you experienced, they are much appreciated. We are hoping that the scaffolding will be dismantled after the Easter break as our repair of the windows is now complete ! It was a pleasure to have you both as our guests and I hope we shall have the privilege of welcoming you back to Moores for a longer stay in the not too distant future. In the meantime, I trust you enjoyed your visit to Sark and would thank you for your valued custom to date. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Great location and fantastic staff"

4
19/03/2016

Stayed recently for the second time in a short period. Always really impressed with the staff, who are professional and friendly. Breakfast is fantastic. Hotel is a very short walk from the harbour and in a nice picturesque street amoungst shops and restaurants. On my most recent stay I was in a room in the outbuilding and the room was modern, spacious and clean. This was certainly more up-to-date then the previous room I stayed. Had all the rooms been like the most recent I would have given 5 stars

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear shane s, Thank you for taking the time and trouble to post a review following what was your second recent stay with us and for all of its kind comments therein, especially those concerning the professional and friendly staff, which are much appreciated. I am delighted to see that you were pleased with the newly refurbished rooms in the annexe - our rooms do vary in size as the building itself is very old, but we have a rolling refurbishment programme of our bedrooms. I hope we shall have the pleasure of welcoming you back to Moores again the not too distant future and in the meantime, would thank you for your valued custom to date. Assuring you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"More of Moores"

4
12/03/2016

When the family came on a visit to Guernsey from Ireland recently, What a difference a stay at Moores Central made. To all the staff it's simpy, well done and fair play to all. We cannot forget our fellow countryman Bar Manager, and cork man extraordinaire. I will say, as Gaelige mhaith an buachaill a phol. Good boy Paul. Agus ait an dheas ostan o Moores. Moores hotel is a lovely place. Will be back gods willing. Slainte.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear James M, Thank you for your review following your recent stay with us and please forgive this reply in English, but my Gaelic, despite my somewhat distant Irish heritage, is a bit rusty! Your kind comments are much appreciated and it was a pleasure to have you and your family stay with us and I am glad that you were made to feel so welcome by our Bar's Manager and your compatriot Paul. I hope we shall have the pleasure of welcoming you back to Guernsey and Moores in the not too distant future and in the meantime, would thank you for your valued custom and assure you of my best attention at all times. For Moores Hotel Yours sincerely Patrick Stephen Purtill General Manager

"Moores the merrier !"

4
28/02/2016

We recently stayed here on a short weekend break after reading the good reviews on Tripadvisor. It's very centrally located and a short two minute walk down a slope to the harbour. The room we were initially given did suffer from some external noise from an adjacent office air conditioning unit which we raised with reception. To our surprise and delight we were upgraded to a lovely spacious suite on the third floor. The breakfast was excellent with a wide choice and good quality ingredients used in the cooked breakfast. We also ate in the Conservatory restaurant one evening which was also very nice .There is also a lively bar with a carvery and a quieter snug to choose from in the hotel. All of the staff we dealt with were very polite and professional. I wouldn't hesitate to recommend this hotel to anyone and our stay was definitely improved with the room upgrade we received.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Peter63_12, Thank you for taking the time and trouble to post such a lovely review following your recent stay with us and I am glad we seemed to meet and hopefully exceeded your expectations and I am pleased you appreciated the complimentary upgrade to your room. Your kind comments regarding the professionalism of the staff and the food you enjoyed are especially gratifying and I shall be sure to share them with the whole Team here at the hotel. It was a pleasure to have you as our guests and I hope we shall have the privilege of welcoming you back to Moores again in the not too distant future. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Excellent Break"

5
14/02/2016

On arrival at Moores we were somewhat apprehensive, as the whole hotel was wrapped in plastic sheeting! The hotel was undergoing external refurbishment to prepare for summer. However, we needn't have worried. Inside was a completely different matter. There was a lovely feeling immediately. The receptionist greeted us warmly and checked us in quickly. Our room (which we upgraded when booking) was wonderful and cosy. The bed was huge and SO comfortable. The bathroom was large, light and very well equipped. We were there for a three-night break and decided to eat in the restaurant on the first night with the intention of finding nice restaurants for the other two. Our meal was excellent and the menu had so much to offer, that we never did look for other restaurants. The restaurant staff were superb, very efficient and nothing was too much trouble. Everything was cooked and presented perfectly. There was also an excellent wine list. Moores is in a perfect location for getting around the town and only a few minutes from the harbour and bus station. This is a wonderful place for a restful break. Excellent staff, food and location.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear David0712, Thank you for taking the time and trouble to write such a prompt and comprehensive review following your stay with us over the weekend, and I am so glad that everything, (apart from the scaffolding clad frontage of the hotel!) met and hopefully exceeded your expectations. Your kind comments about the excellent food and service you enjoyed and received are much appreciated, and I will be sure to share them with the whole Team here at the hotel. It was a pleasure to meet you both and I hope you enjoyed discovering St Peter Port and we look forward to the privilege of welcoming you back to Moores again in the not too distant future. In the meantime, I would thank you for your valued custom, to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager --------------------------------------------------

"Valentine's weekend"

5
14/02/2016

We have often visited St. Peter Port. We always seem to have lunch on balcony at this hotel, so we thought we would try it for weekend break. Really nice hotel staff very helpful Great breakfast and comfortable room. We booked a table for Sunday lunch in the conservatory super meal attentive service. No complaints or gripes over the whole weekend.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Annepaull, Thank you for taking the time to post such a speedy review following your stay with us over what was Valentine's Weekend at the hotel, and I am so glad that everything was to your liking. Your kind comments about the staff and the food you enjoyed are much appreciated and I shall be sure to relay them on to the whole Team here at the hotel. It was a pleasure to have you as our guests and I hope we shall have the privilege of welcoming you back to Moores again in the not too distant future. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"MIXED FEELINGS"

3
03/02/2016

Good location. Friendly staff. Warm & comfortable room. Some local noise but in the middle of town this is to be expected - no problem with that at all. The room had everything needed - except character or style - as it had bland hotel fixtures & fittings - the same style of room as can be found anywhere - absolutely nothing wrong with that - except a bit old fashioned and dated from the '80's. All in good condition, just in need of a make-over to make it more personal - more Guernsey in some way, a picture of local scenes not some cheap print from a second hand shop. Magnolia walls in my room ... I think maybe I am allergic to the colour magnolia as it just says - bland. Some rich boldness in colour would be brave and stunning. Maybe the business visitor likes bland and boring - or maybe I am just not a magnolia person. I appreciate there are a lot of rooms and costs money to do, but people expect more these days. Nothing that said Guernsey. No individuality which is to be expected in such a beautiful old building. Inside - it could well have been anywhere. Being offered a newspaper when I checked in - was not told there would be a charge - and when no papers were forthcoming onto the island for anyone - yet to be charged £2 a day for something I did not get - and was offered a refund ONLY after I brought it to their attention, was not good customer service - as why was the charge even made ? I expected the paper to be free as in other venues. It was refunded - with a slight atmosphere. Friendly and chatty bar staff. Good staff at breakfast, good selection, good choice and excellent poached eggs and this is something some people - for some reason - get wrong. Top marks Mr. Chef. Oh and really crispy bacon when asked - hoorah. I would return to Moores as the location is good.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear slammer9Dorset Thank you for taking the time to post a review following your stay with us. I am pleased to see that our location suited you, and that the team looked after you. I am sorry to see that the room décor was not to your liking - our rooms and Suites are not all the same and we do have a constant programme of refurbishing rooms. Our corridors and public areas also have lots of examples of local photography and artwork as we are proud to showcase our lovely island. I am very pleased to see that you would stay with us again as the location suits you, and hopefully on your next visit we will be able to provide you with a room more to your liking. Kind regards Karel Harris Managing Director

"Wonderful meal"

5
14/01/2016

Had a wonderful Christmas meal with my work friends. Lovely food which was very good quality and very tasty and hot which can sometimes be a problem when it's a very busy time, wonderful service can't fault it.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Ali H, Thank you for taking the time and trouble to post such a lovely review following your recent meal with your work colleagues over the Christmas period in the Conservatory Restaurant. I am so glad that you and your party seemed to enjoy themselves and I shall be sure to share your comments with all those concerned. In the meantime, I hope we shall have the pleasure of welcoming you all back to Moores in the not too distant future, whether it be in the Conservatory Restaurant, the Hideaway or Library Bar. Assuring you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"A perfect stay "

5
02/01/2016

This was our fourth visit to Moores. A lovely hotel in a very good location in St Peter Port. The staff were excellent, nothing was too much trouble. We had very good rooms on the third floor. We celebrated new year and found the food and all round experience to be first class. Like visiting an old and valued friend ! Highly recommended!

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Ron P, Thank you for taking the time and trouble to post such a lovely review following your recent stay with us over the New Year, your kind comments are much appreciated, especially those concerning the excellent staff and the food you enjoyed and I shall be sure to share them with the whole Team here at the hotel. As always, it was a pleasure to have you as our guests and we look forward to welcoming you back to Moores again sometime in 2016! In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Best Christms"

5
29/12/2015

We booked the Christmas package and added a day on to the start. We stayed in the Sarnia suite which was lovely, very roomy and comfortable and having read trip advisor reviews took earplugs so that the street noise was not a problem, however as a town centre hotel noise was to be expected but it did not trouble us. The food was unbelievable, with a huge choice and nothing disappointed. The hotel put on two trips during the day and two evening events, all was good fun and a bonus of sandwiches, mince pies, and mulled wine to return to. I honestly can not praise this hotel and the staff enough, they were all genuinely pleased to do anything to help and they certainly made this one of the most enjoyable Christmases that we have had for a long time. We will definitely be going back.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Elaine E, Thank you for posting such a lovely review following your stay with us over the Christmas period and for all of your kind comments therein, especially those concerning the staff and the unbelievable food you enjoyed and which I shall be sure to share with the whole Team here at the hotel. I am so glad you participated in and enjoyed the activities on offer as part of the Christmas package, and we look forward to your promised return next Christmas if not before! In the meantime, I would thank you for your valued custom to date and on behalf of the management and staff of Moores, wish you both a very Happy New Year. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Fantastic Stay"

5
28/12/2015

This Hotel is the top of the list for me. Absolutely Everything was spot on at the Moores, I cannot praise this hotel enough. The staff were a credit to the hotel. The manager Steve was very approachable and treated you like a friend. You can see it is a family run hotel with high expectactions. We had a top floor room with views of the harbour and Herm which was spectacular even out of the bathroom window. All of the eateries inside of the hotel are excellent and we had the best carvery ever in The Library. I would have to stay at the Moores if I returned to Guernsey as no other hotel would be good enough. ( But maybe their sister hotels if they are anything like the Moores) The hotel is in an excellent position for the town as it is in the centre and everything seems to be within walking distance. Thank You, Moores for a lovely holiday!!!

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear ladysmum, Thank you for your review following your stay with us over Christmas and for all of its kind comments therein, they are very much appreciated, especially those concerning the staff and food you enjoyed, and I shall be sure to share them with the whole Team here at the hotel. This was my fourth Christmas at Moores and probably the most memorable one with the number of familiar faces returning this year and for the trips we went on, which I think we all enjoyed. I am also glad that you found our central location to be so convenient and hope we shall have the pleasure of welcoming you all back again the not too distant future. In the meantime, I would thank you for your valued custom to date and wish you a very Happy New Year! For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Lunch in the Library Bar"

4
21/12/2015

On a busy Saturday afternoon, went in for a drink and ended up staying for lunch. Staff are very friendly and polite and informative. Plenty of specials on the blackboard and were told the roasts of the day. Very quick service food piping hot I chose the Vietnamese chicken and my wife had a cheese and ham panini. Good wifi available to catch up on the news and to sort out emails. Very clean bright bar. Will go back again soon.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear WilliamandCindy, Thank you for your review following your recent visit to the hotel's ever-popular Library Bar and for all of its kind comments therein, they are much appreciated and I will be sure to pass them on to all those concerned. I am so glad that you enjoyed your meal and I hope we shall have the pleasure of welcoming you both back at some point in the near future. On behalf of us all here at Moores, I would thank you for your valued custom to date and offer you our seasonal greetings. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Very nice hotel"

5
07/12/2015

Great hotel, excellent service, very comfortable, central St Peter Port location. If you're contemplating a Friday or Saturday night stay, ask for a room at the back, as noise from the street at weekends is pretty bad!

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear nandc, Thank you for taking the time and trouble to post a review following your recent stay with us and I am glad that we seemed to meet and hopefully exceeded your expectations. Whilst our very central location is so convenient when staying in St Peter Port, unfortunately we are sometimes affected by noise issues which are largely beyond our control, but as you have already pointed out, the rooms at the rear of the hotel usually avoid this problem. I hope we shall have the pleasure of welcoming you back again to Moores in the not too distant future and in the meantime, would thank you for your valued custom to date and offer you my seasonal greetings on behalf of us all here at the hotel. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"First rate hotel in the centre of St Peter Port"

5
05/12/2015

Have visited this hotel on many occasions & the service is always excellent. The rooms are comfortable & clean, the staff are friendly & are always really helpful. Nothing is too much trouble. There is an excellent selection at breakfast but it is the only hotel i have stayed at that does not offer baked beans! We ate in the restaurant in the evening & there is a really good choice of food including several vegetarian options. The service was very good & the food excellent. There is a small cosy bar usually run by Emanuella who is absolutely brilliant, she makes you feel really welcome.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Karen R, Thank you for taking the time and trouble to post a review following your most recent stay with us and for all of its kind comments therein, especially those concerning the staff and in particular, Emanuella, they are very much appreciated and I shall be sure to share them with the whole Team here at the hotel. I note your comment regarding "baked beans" - although these got missed off the menu, they are available so please ask on your next stay. We will make sure they are included on the next edition ! It is always a pleasure to have you as our guests and we look forward to welcoming you back sometime soon in the New Year. In the meantime, I would thank you for your valued custom to date and offer you my seasonal greetings on behalf of us all at Moores. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Exceptional staff set this hotel apart from others."

5
18/11/2015

This hotel is ideally situated in the centre of the town with easy access to the port, shops and public transport. It is an old building full of character and the rooms are well appointed, spotlessly clean and with all the facilities expected including free wifi. There is a choice of dining options to suit all tastes from the informal Library Bar (super service from personable bar staff) to the more elegant surroundings of the Conservatory Restaurant (also serves the excellent breakfast menu). The quality of the food is excellent and superb value for money whichever option you choose! The hotel is well patronised by the local people which is always a sign that they are getting it right!! I have been using this hotel for many years and on speaking to other guests during the course of my stays it is clear that there are many guests who return time after time. A major factor for this is undoubtedly due to the staff who always go the extra mile to ensure that everyone has a great stay. Nothing is too much trouble, the welcome extended is always warm and genuine and this applies throughout the hotel to everyone you meet during the course of your stay.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Neil R, Thank you for taking the time and trouble to post such an excellent review following your most recent stay with us, it was a pleasure to read and I shall be sure to share your kind comments, especially those concerning the staff and food, with all the Team here at the hotel. I think you have covered all bases and I am so glad that we seem to continue to meet and hopefully exceed your expectations and that we shall have the privilege of welcoming you back to Moores for many more years to come. In the meantime, I would thank you for all your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Enjoyable stay"

4
11/11/2015

Spent three nights over a November weekend. Comfortable room with excellent breakfast. Efficient staff, Watch to book 'even 'numbered rooms on third floor. There is a night club across the road - open on Fridays/Saturdays until 2.00am The even numbered rooms face the night club. Central location - no car required.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear DGates186356, Thank you for taking the time and trouble to post a review following your recent stay with us and I am glad that you found everything at the hotel to your liking, especially the efficient staff and excellent breakfasts. As you mentioned, given our very central location in St Peter Port, noise issues can sometimes be a problem for us, and whilst we do our utmost to minimise them, they are often beyond our control. I hope we shall have the pleasure of welcoming you back again to Moores in the not too distant future and in the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Perfect location"

4
07/11/2015

Visited Moores Hotel as part of a week long trip visiting Guernsey and then Jersey. The hotel is perfectly located in the heart of St Peter Port and steps away from the harbour. The room was a good size and functional. We ate in the hotel restaurant which was very nice, a good set menu and vet attentive staff. I would certainly recommend staying here.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear CLCC, Thank you for taking the time and trouble to post a review following your stay with us in the simmer and for all your kind comments therein, which are much appreciated, especially those concerning the very attentive staff. I am glad that you found our very central location so convenient and I hope we shall have the pleasure of welcoming you back again to Moores in the not too distant future. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"pleasant and friendly"

5
04/11/2015

our room was near the lift as we requested (husband has mobility issues). We had a walk in shower - brilliant. (But we didn't like the strawberry scented shower gel!). The toiletries were of a high standard and the towels were huge. The staff could not have been more helpful. The standard of food both for breakfast and dinner was outstanding. This hotel is really central and handy for buses and taxis. It costs £1 to go on a public service bus all round the island. We are planning to go back to the same hotel in the Spring.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear j d, Thank you for taking the time and trouble to post a review following your recent stay with us and I am so glad that you seemed to find everything to your liking. Your comments regarding the helpful staff and outstanding food are especially much appreciated. It was a pleasure to have you as our guests and I hope we shall indeed have the pleasure of welcoming you back again to Moores next spring. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Had everything you could want"

4
30/10/2015

The hotel is well placed in the centre of town. The room was good, staff were excellent and the food was top quality. Only negative was no car park so had to park in the car parks nearby. When we return to Guernsey this is the hotel were we will stay.

Aufwiedersehen93, Owner at BEST WESTERN Moores Central Hotel, responded to this review
Dear tp22 Thank you for taking the time to post a review following your recent stay with us at Moores. We are very pleased to see that everything met with your approval, and that you enjoyed your meals with us very much. We now look forward to being able to welcome you back to Moores in the future. Best regards Karel Harris Managing Director

"Great hotel "

5
22/10/2015

My daughter and I stayed for 5 nights. The location was perfect as we walked or took the bus everywhere and everything was on the doorstep. The hotel was clean and friendly and it quickly felt like coming home at the end of our days. My daughter had a problem with her mattress and the staff were extremely helpful in remedying this. Would definitely recommend to friends and come and stay here again.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Judith S, Thank you for taking the time and trouble to post a review following yours and your daughter's recent stay with us and for all of its kind comments therein, especially those concerning the helpful staff and the cleanliness of the hotel, they are very much appreciated. I am glad you found the location of the hotel to be so convenient and I am pleased we aware able to assist with your daughter's special bedding request. I hope we shall have the pleasure of welcoming you both back again to Moores in the not too distant future and in the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"very satisfied customer"

5
19/10/2015

This hotel is one of the very best hotels. The room were spacious and spotlessly clean. With a very large and comfy bed. Restaurant had a good choice of excellent food served by very helpful and friendly staff. The bar staff gave excellent and prompt service . Family run with many long service staff.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear DENNIS M, Thank you for taking the time to post such a lovely review and for all your kind comments therein, especially those concerning the excellent staff and food, they are very much appreciated and I shall be sure to share them with the whole Team here at the hotel. It was a pleasure to have you both as our guests once again and I hope we shall have the privilege of welcoming you back to Moores again the not too distant future. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"The staff make this hotel"

4
17/10/2015

Great location in central St Peter Port. Some street noise but not at all bad. Great food especially gluten free options which is such a refreshing change. Good room. Great wifi. But the staff make this a fab hotel. They are so helpful and friendly. Thanks guys!

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear beth305, Thank you for taking the time and trouble to post a review following your recent stay with us and for all of its kind comments therein, especially those concerning the staff and your special dietary requirements which were catered for, they are very much appreciated. I hope we shall have the privilege of welcoming you back again to Moores in the not too distant future and in the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Perfect Hotel in Guernsey"

5
17/10/2015

Wonderful hotel in every way! The staff was outstanding and the food was wonderful! Spent 5 days there in September and loved everything about this hotel! Perfect location to see St. Peter Port--a short block to the harbor and on the main shopping high street. l highly recommend Guernsey and Moore's Hotel!!

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear RealHappyCamper, Thank you for taking the time and trouble to post such a lovely review following your first visit to Guernsey and to the hotel. I am so glad you enjoyed your experience of our beautiful island and your stay at Moores, especially as you were so far away from home! I hope we shall have the pleasure of welcoming you back again in the not too distant future and in the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Fantastic Hotel"

5
16/10/2015

This is one of the best hotels we have ever stayed in, all the staff are very friendly we were made to feel very valued and welcome as a result. The food quality and presentation in the restaurant was absolutely first class, we chose from the Tennerfest menu, it was superb value for money and was a meal that will live long in the memory, the service by the waiting staff was friendly, attentive, and so professional. Our room was immaculate, spacious, well designed and decorated, all in all, it was a brilliant experience. We cannot praise this hotel high enough.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Jim C, Thank you for taking the time and trouble to post such a highly complimentary review following your recent stay with us and that you found everything you experienced at the hotel to your liking. I remember you telling me how much you enjoyed your meal from the Tennerfest Menu at the time, and your kind comments regarding the friendly and attentive staff are especially appreciated and I shall be sure to share them with the whole Team. It was a pleasure to have you both as our guests and I hope we shall have the privilege of welcoming you back again to Moores in the not too distant future. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"First class location with delightful staff"

4
15/10/2015

The room was very good with plenty of amenities. Breakfast was excellent and we dined in one evening and had the Tennerfest meal, which was excellent value for money. A nice touch was the collection and delivery of our cases to the ferry port.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear HampshireGosport, Thank you for taking the time and trouble to post such a lovely review following your recent stay with us and I am so pleased you found the staff to be delightful and that you enjoyed your dinner from the Tennerfest Menu, which has proved extremely popular this year. I hope we shall have the pleasure of welcoming you back again to Moores in the not too distant future and in the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager --------------------------------------------------

"Excellent in every way - only hotel worth staying at in St Peter Port"

5
15/10/2015

Stayed here on business as part of a conference I was attending on the island . My colleagues stayed at other hotels and none were complimentary . The Moores was Excellent . The room was really good and comfortable , the cooked breakfast was the best I have ever had . Overall the staff were so attentive and polite , nothing at reception was too much trouble . However , you need to know that you'll have to park down by the harbour as the hotel has no parking of its own . There were some families staying too ,and they commented that the hotel was very child friendly .

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Frank S, Thank you for taking the time and trouble to post what is one of the most complimentary reviews of the hotel I have ever read. Your kind comments regarding the attentive and polite staff and the food you enjoyed are particularly appreciated and I shall be sure to share them with the whole Team. It was a pleasure to have you as our guest once again and I hope we shall have the privilege of welcoming you back again to Moores in the hot too distant future. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Good but over-priced"

4
14/10/2015

Situated in a good central St Peter Port location within a reasonable walk's distance of the ferry terminal. Facilities good with 3 restaurants and 2 bars and very helpful staff. I asked for a 'quiet' room and fortunately the intrusive noise stopped at 6pm during my stay so i did manage to get a good sleep. Room size adequate with a view of a path between two buildings, not the worst view i've had, hope other room views better than mine. I've stayed in bigger and better rooms for less in the UK so a bit disappointed at the cost. For its location and facilities would consider staying again in the unlikely event i ever return to Guernsey.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear wessex33, Thank you for taking the time and trouble to post a review following your recent stay with us and I am so glad that you found most things to your liking, although with being located in the very heart of St. Peter Port, our location is somewhat limited with the views we are able to offer. Should you ever return to Guernsey, I hope Moores will be your choice of accommodation and that we shall have the pleasure of welcoming you back as our guest. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Best location"

5
14/10/2015

We have stayed at this hotel many times and the service has always been excellent, the rooms are bright and well furnished. The staff are always helpful and cheerful both in reception and the restaurant. The location of the hotel is so convenient for the interesting shops and only a short walk to the harbour! I would recomend that if you want to visit Guernsey then try this hotel

"Moreish Moores"

4
09/10/2015

As we were staying at the sister hotel, we thought we'd try this one and we were very pleased. Good tastey and well presented main course and the Guinea Fowl & crab trio were delicious, chocolate dessert was satisfactory, please see the photos. Service was first class as seems to be common over much of Guernsey. They deserve a 4+

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Eatery_Reviewer Thank you for taking the time and trouble to post your review and the accompanying images following your recent meal with us and which I am so glad that you enjoyed. I can see that you chose from our current Tennerfest Menu, which is proving to be extremely popular this year and I am sure you would agree with me in saying that it offers excellent value for money. I hope we shall have the pleasure of welcoming you back again to Moores, perhaps as a resident, in the not too distant future and in the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager --------------------------------------------------

"Second visit and we weren't disappointed!"

5
08/10/2015

We first visited Moores in March and promised ourselves we would return, hoping for better weather. This time we enjoyed lovely sunshine throughout our visit. We would not hesitate to recommend Moores, where the standard of accommodation and service is second to none. The breakfast selection is excellent and sets you up for the day. We ate in the Conservatory Restaurant one evening and cannot fault the choice of food, the food itself or the service. The Library Bar is also a nice place to relax and if, as we found, the weather is fine, then the Hideaway service on the terrace is highly recommended. When we next visit Guernsey, Moores will be our number one choice!

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear EuniJ Thank you for taking the time to post such a lovely review following what was your second stay with us earlier this month, your kind comments were a pleasure to read, especially those concerning the standard of service you received and the excellent food you enjoyed, they are much appreciated and I shall be sure to share them with the whole Team here at the hotel. I am glad the weather was so kind to you and I hope we shall have the privilege of welcoming you back again, perhaps in the spring of next year, which is usually a good to time to visit our beautiful island. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Business traveller"

4
07/10/2015

I have stayed here now 4 times and find the hotel really nice. The rooms are perfectly fine for a business traveller or couple although I suspect with a family a little less appealling. Restaurant is really good and they have all sorts of food on offer and appear to provide a good gluten free menu for those travellers who need to have this provided. Good central location for the town of St Peters port

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear hunt mandy, Thank you for taking the time and trouble to post a review following what was your fourth stay with us and for all of your kind comments therein, they are much appreciated, I am glad you find our very central location so convenient and that you enjoyed the food on offer, especially the gluten-free options, as we always try and cater for our customers special requests. I hope we shall have the pleasure of welcoming you back to Moores again the not too distant future and in the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager --------------------------------------------------

"Excellent Hotel in an Excellent Location with Excellent Sevice"

5
03/10/2015

We recently visited Guernsey for the first time and chose this hotel for its location and reputation; we were not dissapointed. First class service delivered by very friendly staff who could not have been more helpful during our stay. Our only negative comment would be of the noise by people leaving the Hideaway resteraunt below our bedroom window at 2am in the morning on the Friday and Saturday night! When we go back we will ask for a room away from that area.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear mjmuk 1 Thank you for taking the time and trouble to post a review following your recent stay. I am glad that we seemed to have met and hopefully exceeded you expectations. Your kind comments regarding the first class service you received from the very friendly staff are especially much appreciated. I am, however, sorry that you experienced noise issues during the weekend of your stay, our very central location in St Peter Port sometimes makes us prone to this kind of disturbance, but which is unfortunately, largely beyond our control. I hope we shall have the pleasure of welcoming you both back to Moores again in the not too distant future and in the meantime, would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"40th Wedding Anniversary "

5
02/10/2015

8 of us came for 5 nights to celebrate. Everything was just perfect. The staff were very helpful, and the anniversary meal was amazing. This is the second stay some of us had in this hotel, and we will be come back. Thank you all for making this special.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear Vanessa B, Thank you for taking the time and trouble to post a review following your recent stay with us on the very special occasion of your 40th Wedding Anniversary. It was an absolute pleasure to have you and your husband and friends as our guests and I am so glad that every seemed to enjoy themselves so much. I hope we shall have the pleasure of welcoming you all back at some point in the not too distant future and in the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager

"Conveniently situated, comfortable hotel, with very helpful staff."

4
01/10/2015

I agree with other reviews which mentioned how clean the hotel was; we saw our cleaner regularly as we went down to breakfast in the conservatory. Not so much a meal, more an event! I do not remember being offered cranberry juice for breakfast before and might try having it at home. The food in the downstairs bar was disappointing and we did not repeat the experience. We stayed for 6 nights and I think we would try one of the two "sister" hotels in the future, if only to get out of the town and make use of a pool. The main advantage of staying in the centre of town was that we could choose a different restaurant each day. When we went on the day trip to Sark, we did not have a long journey to get to the port.

Aufwiedersehen93, General Manager at BEST WESTERN Moores Central Hotel, responded to this review
Dear A C H, Thank you for taking the time and trouble to post a review following your recent stay with us and I am glad you found most things to your liking, in particular that the staff were very helpful, but I was sorry to learn that you didn't enjoy your meal in the Library Bar. Although we don't have a pool ourselves, as you mention, our sister hotels do, and during the summer months the company's shuttle-bus runs periodically between the three establishments. I hope we will have the pleasure of welcoming you back to Moores again in the future, but if not, I would still be pleased if you were to stay at either Les Rocquettes or the De Havelet. In the meantime, I would thank you for your valued custom to date and assure you of my best attention at all times. For Moores Hotel Yours sincerely Stephen Purtill General Manager