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Hotel advantages
Hotel services
Lounge bar
24/7 reception
Fitness center
Complimentary breakfast
Free Wifi
Multilingual staff
Charge Applies For Parking On Premises.
Restaurant on site or nearby
Restaurant on site
Room services
Hair dryer
Iron and ironing board
Description
Customer reviews
3.8
based on 1117 guest reviews
Excellent
292
Very Good
487
Average
229
Poor
83
Terrible
26
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Great Location, Rough Edges"
Tucked right inside the Solna shopping Mall, this hotel has one of the best locations we've stayed at, but a few practical issues kept it from being a truly comfortable stay. The room itself was where we ran into most of our problems. The "double bed" turned out to be two single beds pushed together, leaving an awkward dip down the middle, and the mattresses were so springy they were hard to sleep on. There was a mattress topper on top that kept sliding to the sides through the night, which didn't help. The sofa beds set up for our kids weren't much better in terms of comfort. The bathroom had its own quirks too: the glass panel beside the tub didn't seal properly, so water leaked out during every shower, and since the tub itself wasn't fixed to the wall, water also seeped out along the sides. The tub even creaked, which was a little unnerving. It sat quite high as well, which could be tricky for elderly guests. On top of that, there's no air conditioning, reception told us this is standard for hotels in Sweden and even at around 25°C outside, the room felt warm. They did provide fans, and swapped a broken one for a table fan promptly when we asked. A couple of smaller misses: the shower gel bottle wasn't refilled and the toilet paper holder was left empty, though housekeeping did clean the room daily even without us leaving a request. Breakfast, served from 7:30 to 10:30, was good without being memorable. I just wished they'd had a Nutella-style spread. The real highlight was the location: right inside Solna Centrum, with our 13th-floor room giving us a great view. One tip for anyone booking, use the metro or bus to Solna Centrum and enter via the Hotellgatan entrance on Centralvägen 16. Skip the tram, as it drops you further away. We made that mistake arriving from the airport with luggage and it was a slog. Also note the shopping center entrances close by 8:30 pm, though you can still get in afterward through a separate door using your hotel key card. Despite the room quirks, this hotel offers great value for money and is well suited to a short stay. Recommended if you prioritize location and don't mind a few rough edges in the room.
"Outstanding service"
I have stayed at this hotel many times over the years, but this was my first time under the new management (BW). Overall, I was really impressed with their service and the recognition I received during my stay. To give some context, I was stranded on a train (on my way to the hotel), which would make it impossible for me to reach the hotel that same evening. I called the hotel, and the gentleman at the reception quickly updated my booking and pushed forward my arrival date by one day at no extra charge. This same gentleman was there to check me in the following day, and he went above and beyond. Keep up the good work, I will be back again soon!
"Nice hotel in a shopping mall - Recommended"
The hotel is in a shopping mall calls "Solna centrum". All employees from the reception, house keeping and bar was really friendly and courteous, late check-in was no problem. The reception is open 24 hours. The rooms are big enough, the bathroom was really clean. The hotel has 14th floors, sightseeing from the top of the 14th floor over Solna was really nice. The value and the price per night was really good. Something special atmosphere was to walk inside a shopping mall after the opening time of the mall. A underground station is near at the hotel, you can use the underground to the city of Stockholm in approx. 15-20 minutes. I can recommended this hotel and would be booked at my next trip to Stockholm.
"Enjoyable"
Came for the weekend and my husband birthday checked in the man was so lovely room was immaculate. Good location. I had email about my husband birthday and they left a cake for him. Thank you so much for that. It's great for a long weekend. Breakfast was great all so. Thank you so much we will be back.
"Basic is what it is."
Finding this hotel was the first challenge as it is nestled in the far corner of a shopping mall which closes at 8pm so dont arrive late. The first experience was the reception which was very delightful and friendly, we found all the staff at this hotel very friendly and very helpful. The room.....If we where in the 70"s great but we are not no air conditioning, hotel provided a fan. In the bathroom was a tin bath and a plastic toilet...the shower was in the bath and very old. Give its dues the room was spotlessly clean. No drawers just a cupboard which once had a fridge in, an open wardrobe which just fit 6 hangers in. Plenty of clean fluffy towels and a grab rail in the TIN bath. The room was dark as not a lot of lighting. The switches where straight out of the 70's. There was a bedside light and European plug for bedside charging. As far as location, you are only a bus ride or 2 stop train ride into Stockholm city centre, so great as far as location. Breakfast buffet had fantastic fresh fruit and swedish bread, I tried the rest on day one and left it very crispy bacon, frankfurter mini sausages, beans, scrambled egg, meatballs. Don't be expecting any fancy coffee, with or without milk is your options. Would I come again, probably not but thanks to the staff I had a pleasant stay.
Hello Timp! Thank you for taking the time to share your detailed feedback with us. I'm glad to hear that our staff made a positive impression on you, your kind words about their friendliness and helpfulness mean a lot to us. I'm also pleased that you found the room to be spotlessly clean and appreciated the location's convenience for exploring Stockholm. I'm sorry to hear that some aspects of the room didn't meet your expectations. Your observations about the decor, facilities, and breakfast options are genuinely appreciated. While our hotel does have a more classic and simple style, we understand the importance of modern comforts. I do appreciate your honesty and are grateful that despite the limitations you mentioned, our team helped make your stay a pleasant one. Should you decide to give us another chance in the future, we'd love the opportunity to welcome you back. Best regards Front desk Elsa
"Good value for money"
The hotel was clean and staff were friendly, especially the two lads on reception /bar in the evenings. The breakfast was also nice and had lots of selection. There is a tube right outside taking you into the city easily and train station around 1km away which goes to and from the airport. Overall nice stay!
Hello and thank you for choosing to stay with us and for your valuable feedback. Your opinion means a lot to us and if there is anything we can do to improve your stay in the future, please let us know. We hope we will have the opportunity to welcome you back soon! Best regards, Isabella / Front desk
"Great value hotel. "
Great location, very accessible to the city centre. Staff were very friendly and breakfast was superb. Rooms were clean. Staff ensured that my request not to be located close to the lift was followed.
Hello, Thank you for choosin to stay with us and for taking time to give us feedback. I am pleased to hear that you enjoyed your stay with us and that you appreciated our breakfast, room and staff. Our goal every day is to exceed our guests' expectations and we are always thrilled to hear that our guests are happy with our service. If there is anything we can do to improve your stay in the future, please let us know and we will be happy to assist. We hope we will have the opportunity to welcome you back soon! Kind regards, Isabel Best Western Plus Park City Solna
"Not a good experience"
Hard to find the parking and night entrance. Room was 21 degrees upon arrival at 1 at night when there was freezing temps outside, had to sleep with window open and wake up very cold. Hotel website said charging spots are available but upon arrival reception told us there are none. And to top off a short night breakfast was available an hour later then what was on the website when we booked.
Hello, Thank you for choosing to stay with us and for taking the time to give us feedback. We really appreciate that you took the time to share your experience and leave us valuable feedback. I am sorry to hear that you weren't completely happy with the room temperature and finding the parking and I have forwarded your comments to the relevant departments so that we can look into this. If there is anything else we can do to improve your stay in the future, please let us know and we will be happy to assist. We hope we will have the opportunity to welcome you back soon! Kind regards, Isabel Best Western Plus Park City Solna
"Christmas in Sweden at Radisson/Solna"
With a short notice we decided to held Christmas in Sweden this year and after some research Hotel Park Inn by Radisson at Solna Center seemd to be a good choice ... and it really was, that's for sure. We got a superior room on the ninth floor with amazing view. Breakfast was amazing with huge selection and partly Christmas related. The room was big, warm and clean contaning everything one could need.
Dear guest, Thank you for choosing to stay with us and for your valuable feedback. Your opinion means a lot to us and if there is anything we can do to improve your stay in the future, please let us know. We hope we will have the opportunity to welcome you back soon! Best regards, Jennifer
"Park Inn by Radisson Stockholm Solna"
Good location: not in the center, but next to Metrostation, so you can reach easily anywhere. Good room. Good breakfest. The was a constant sound from ventilation, but rather low - did not disturb my thoughts at all :)
Hello, Thank you for staying with us at Park Inn by Radisson Solna and for your feedback. I am happy to hear you enjoyed the breakfast and location and that enjoyed your stay. I hope we will have the opportunity to welcome you back soon again! Kind regards, Jennifer Park Inn Solna by Radisson
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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