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Best Western Hotel Nazionale, Sanremo

4.5/5  - basé sur 562 notations.
Corso Matteotti 3, 18038, Sanremo, Italy - See map

The Best Western Hotel Nazionale is centrally located in the city of flowers and close to the casino. Our panoramic views and well-known restaurant located on the 6th floor not only offers a beautiful sea view, but also regional and international cuisine and an American bar. Although the hotel was built at the end of the 19th century, it is furnished with comfortable modern furniture. Our brand new suite located on the sixth floor has a whirlpool. Our banquet hall welcomes up to 60 guests. Enjoy your stay.

Best Western

Hotel Nazionale

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Hotel advantages

  • Restaurant
    Restaurant
  • Cocktail lounge
    Cocktail lounge
  • Onsite laundry
    Onsite laundry
  • Tennis court
    Tennis court
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 562 guest reviews
NOTE ISSUED
Excellent
253
Very Good
229
Average
60
Poor
13
Terrible
8
REFER TO NOTICE
Business Business
74
Couples Couples
243
Family Family
114
Friends getaway Friends getaway
61
Solo travel Solo travel
21
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Definitely NOT a 4* hotel !"

2
10/04/2018

Room review: We spent a single night in a room oriented on the back. Freshly renovated does not mean soundproofed. We got awoken at 2 am by the person occupying the room above and at 6am by some people in the corridor. The window offered a beautiful view on a smelly garbage... On the positive list, the room itself was very clean and.. that was it. This hotel gets a 4th star due to services it proposes, otherwise a new Ibis would be way more comfortable for a good sleep.

ChristianSanremo, Direttore at Best Western Hotel Nazionale, responded to this review
Dear g.marcovich, We are very sorry that you did not have a good experience in our Hotel. We can assure you that we normally deserve our 4 stars as evidenced by many positive reviews. Do not hesitate to contact me directly if you come back to Sanremo because I would like to offer you a positive experience. Please do it your sincerely BEST WESTERN HOTEL NAZIONALE Christian Feliciotto -General Manager

"Good hotel, great location"

4
09/04/2018

We decided at short notice to visit Sanremo with some friends, the Hotel Nazionale ticked all the boxes and received good recommendations in TripAdvisor. When we arrived parking was difficult as the hotel is at the end of a pedestrian area but the hotel showed us where we could unload our car and trollied the luggage into the hotel. I noticed that one of the reports on the hotel commented on how small some rooms are, therefore I paid axtra for a larger room. Very glad we did as although the room was very nice it was not what I would call a large room. Our bedroom was on the third floor facing the pedestrian street, whilst it was nice to face this area it was quite noisy at night despite the windows being doubled glazed. This might be due ti people leaving the Casino next door. The location of the hotel is excellent at the west end of the Corso Matteotti, probably the best and most upmarket area in the city. The hotel has a restaurant open to the public at street level, it is a very good restaurant with matching service and decor. Breakfast is a bargain served at rooftop level. Plenty of choice and great views. If I return to Sanremo this would be my choice of hotel.

ChristianSanremo, Direttore at Best Western Hotel Nazionale, responded to this review
Dear David!!! thank you so much for your review very appreciated by us we waiting for you next time have a nice day best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto -General Manager

"Sanremo "

5
31/03/2018

Great location, nice terrace , good breakfast,tasty food on the first floor of the hotel, near beaches by walk it's take 7 minute , the hotel on main street , good staff , in 3 meters there is casino sanremo I will come back again ! I love it

ChristianSanremo, Direttore at Best Western Hotel Nazionale, responded to this review
thank you so much!!!! we will wait for you again :-) see you soon best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - General Manager

"Great stay"

5
04/03/2018

We had such a good stay at the hotel. Great location, very nice and friendly staff. A special thanks to the lovely and helpful man who handled the parking outside the hotel. Also very good cleaning of our room during our weekly stay. We will definitely come back.

ChristianSanremo, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Guest, your satisfaction is our satisfaction, thank you to find time to write this review :-) we hope to welcome you again soon BEST WESTERN HOTEL NAZIONALE Christian Feliciotto -direttore

"Best western"

4
17/01/2018

We had a great meal in the restaurant next to the hotel. Great food, great service presentation of food was excellent. Service very professional and good fun. Restaurant in a contemporary atmosphere. Slainte from Ireland.

ChristianSanremo, Direttore at Best Western Hotel Nazionale, responded to this review
Thank you so much for your time and you dinner by us!!! we wait for your with new dishes :-) best regards BEST WESTERN HOTEL NAZIONALE Chrisitian Feliciotto - General Manager

"Excellent Hotel in Great Location"

5
04/10/2017

While we have previously visited Sanremo on a day trip from Nice, we decided to spend five nights here and explore the town and its environs in more detail. The Best Western Hotel Nazionale has continually received Very Good or Excellent reviews, would it really be that good? The short answer is yes. From the moment we entered the hotel and checked in at reception, our experience was first rate and there were little personal touches that set this hotel apart from the many others that we have stayed at. Our 4th floor room was immaculate and well presented as were the en-suite facilities and was located at the front of the hotel overlooking the pedestrianised Corso Matteotti. Being at the front of the building there was some noise from passers by and those enjoying an evening refreshment in the cafes and bars nearby but we didn't find this excessive and enjoyed a good nights sleep every night. The church next door rings its bell at 7am each morning and, if it did waken us, we simply turned over and went back to sleep.... The breakfast room is on the 7th floor and has retractable roof and transparent side curtains that, in peak season, will no doubt be opened for an al-fresco breakfasting experience. In late September however, the roof stayed closed but this did not diminish the view across the skyline of Sanremo. The breakfast, if not included in your hotel deal, is 8 euro per person per day extra and we consider this excellent value when we saw the breakfast prices being charged across the border in Nice! The breakfast itself was a typical self service continental affair with a small hot selection of scrambled eggs, bacon and sausage though other dishes were available at supplementary cost. Certainly, we found the breakfast selection more than adequate for our needs. All of the sights in Sanremo are within easy walking distance of the hotel though, it must be said, some are located up some very steep hills! The Hotel also has a restaurant attached and this serves a good selection of Italian and International dishes. Hotel guests get a 10% discount. We will not hesitate to use the Hotel Nazionale on our next visit to Sanremo.

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Trolleyman81, thank you so much for your stay and your feedback full of details on our hotel. Your endorsement is very important for us and it's a big satisfaction for us and for our employees. we hope to see you soon again best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto -Hotel Manager

"Best hotel in the area!"

5
22/09/2017

We're just back from staying here for 5 nights and loved every minute. The hotel is centrally located in a pedestrianized area so you step out onto the street into a wonderful vibrant town. The staff at the hotel were excellent - always anticipating our every need and nothing being too much trouble for them. When we arrived we were greeted by Carlos who called concierge to collect our bags and valet parking to take our car. It was a very hot day and he must have standing outside all day but Carlos was polite, efficient and happy to help with any questions we had. We had one of the suites and boy, was it everything you would want it to be! We never tired of the views from our balcony over to the sea or from the side windows towards the casino. Additionally, the views from the Roof Garden will live long in our memories. We would certainly recommend the restaurant. We ordered the veal which fell off our forks and tasted sublime. The service was excellent and the atmosphere likewise. We dined here twice and enjoyed every minute. Sanremo itself is a wonderful town, full of effortlessly stylish people - people watching at Melody's Wine Bar was our favourite activity! It's a clean, comfortable town where everyone is so friendly. There's a feel of old style charm about the place mixed with a vibrant, confident atmosphere of today's lifestyle. If you want to kick back and truly relax, Sanremo is the place!

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Guest!!! wow!!! this is our best satisfaction: understand that your stay in our hotel has been very pleasant is for us all that we are looking for! your satisfaction is our satisfaction. we hope to welcome you again asap BEST WESTERN HOTEL NAZIONALE Christian Felciotto -direttore

"Great hotel with great location"

5
18/08/2017

Great hotel with great location and great rooftop with wonderful view... Me and my friend stayed there for 5 days..Is located in the center, close to SanRemo casino..in main street, which is off from the traffic withmany shops and cafes. Breakfast is served on rooftop, with seaview..

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Mary, thank you so much for your review!!!! your opinion for us is important and help us to improve our service and satisfaction of our guests!!! Yours sincerely BEST WESTERN HOTEL NAZIONALE Christian Feliciotto -direttore

"Central city and sea side hotel"

4
18/08/2017

It is located at the beginning of the pedestrian street named Corso Matteotti, just a block away from the Casino. It is both a business and leisure hotel, being just 5 minutes walk from the Sanremo West Coast (Bagni Imperatrice). Casino players are also recurrent guests. My wife Bea and the underwriter are recurrent guests, having a business in this part of Sanremo. From Nice-Cote Azur airport, it takes 45 minutes by car to reach the Nazionale. The hotel concierge, with the assistance of Mr. Carlo, will take of your car for Euro25/night. The roof terrace allows a breakfast with sea view which is unique in town. On the ground floor, the restaurant Reminiscences is serving both lunch and dinner. The dishes are very well prepared and presented. Regional kitchen with sea food is prevailing. Each days 3 dishes of the day are presented. The local Vermentino wine is sublime, if you do have to work. Reservation is highly recommended, since all the hotel guests are frequent clients of this restaurant. The room are all clean and functional. Those on the back with balcony which we prefer are facing the Franciscan church. The monks have a luxurious garden with orange, lemon, Chinotto, grapefruits and fig tree. The bell ring at 07:00 AM on Sunday. The staff of local Italian people (Liguri) is led by the GM Mr. Feliciotto who is charming and efficient. He is able to find a room, even if the hotel is fully booked. This happens often in summer. The hotel is at the beginning of the shopping area and the shops are open also during the week-end. With our deep gratitude to all the hotel staff. Mr. Feliciotto and see you soon. Bea and Gianni Novelli, Geneva, Switzerland

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Mr. Novelli, thank you so much for your time to review our hotel and for your very accurate description of our hotel! I have only to specify that our guarded garage with valet service costs € 20,00 per day instead 25,00 waiting for your next visit in september in your favourite room, your sincerely BEST WESTERN HOTEL NAZIONALE Christian Feliciotto -direttore

"Great Location "

4
14/08/2017

Stayed for 2 nights, loved everything about it! Great rooftop view, we bought a couple of bottles of wine and had views of both water and city, while enjoyed. Did have to ask to have A/C turned cooler, controlled by front desk! Street in front of hotel is blocked off from traffic, many shops and places to eat.

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Thank you so much for your review!!!! we will wait for you again

"Lovely hotel in great location"

4
10/08/2017

Just back from a week's stay at the hotel. Very enjoyable experience - attentive staff, standard of cleanliness very high with particular thanks to Ruddina in the housekeeping team. Worthy of the four star rating and would certainly recommend the hotel.

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Joanne, thank you so much for your time and your review. For us kindness, cleanless and professional staff is the point of start to try to offer a pleasant stay to our guest... we hope to see you soon again BEST WESTERN HOTEL NAZIONALE Christian Felciotto-direttore

"A luxurious hotel in the middle of the city"

4
30/07/2017

We were a family of four and stayed noe night. The hotell is located in the middle of the city and offers valet parking for 20€. The family room was large and we had plenty of space. Breakfast was good. Service was very good.

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Jostein, thank you so much for your time and for your opinion that help us in our job to improve trying to do our best to offer a pleasant stay to our kind guests. hoping to welcome again you in our Hotel, yours sincerely BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - direttore

"Friendly upmarket hotel"

5
17/07/2017

The location of this hotel is excellent being at one end of the main pedestrian shopping street in Sanremo. It is adjacent to the casino and has valet parking. The hotel manages this by having a member of staff waiting just outside the pedestrian area with a list of arrivals. You unload and a porter arrives to take your bags to your room whilst a valet parking service removes your car to a secure parking area. Very efficient and works well in reverse for check out. The facilities are excellent with a roof terrace for buffet breakfast. There is a jacuzzi for guests together with a gym. The associated restaurant serves excellent food and the cafe is open for coffee and light snacks all day until late. Do try the Rossesse wines from the region a great find indeed and very reasonably priced. The staff are delightful and nothing is too much trouble. If you want a relaxed shopping experience and good food then this is the hotel for you.

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Guest, Thank you for your review and your time. Your satisfaction is our best satisfaction Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +390184577577. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, General Manager: Christian Feliciotto Best Western Hotel Nazionale

"Fabulous hotel"

5
09/07/2017

Fabulous hotel located on the main pedestrian street, close to all attractions. We stayed in this hotel multiple times and always had a great experience. Hotel is well maintained. Rooms are very clean. Air conditioning is working well, WiFi fast even in the room. Front desk staff is very friendly and always ready to help. One of the most outstanding features is a breakfast area on a roof terrace with a view of the sea. Special thank you to the manager of the hotel Christian Feliciotto, who was extremely helpful when we got this year into unexpected situation due to the strike of Italian railways workers; we were not able to get on a train to go to Milan, after we completed our stay in San Remo. We returned back to the hotel and were very upset. Mr. Feliciotto called Trenitalia and found out that the next train to Milan would be only next day. After this he provides us with accommodation at the hotel. It was a great example of a true customer service and Italian hospitality. We can recommend this hotel to everybody. We love this hotel and can't wait to be back. Thanks to everybody working in this hotel that made our stay a very pleasant experience.

"Fabulous hotel!"

5
28/06/2017

We have just returned from a fabulous holiday in San Remo. We were greeted at the hotel by Sergio who was great and gave us all the information we needed for a perfect stay...recommendations for the beach, restaurants and aperitivi! We really appreciated the upgrade and it made my husband's birthday celebrations even more special. Great location, ideal for old town, beach and port. We would recommend the restaurant Flipper by the port, fantastic pasta with seafood and great service. A wonderful holiday and wish we could have stayed longer! Thank you

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Thank you fo your kind words that are the best satisfaction in our job! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +390184577577. Thank you again for taking the time to complete the survey. Sincerely, General Manager: Christian Feliciotto Best Western Hotel Nazionale

"A really good hotel with superb attention to detail"

5
22/06/2017

We recently stayed here for one week and were very impressed. Lovely, well organised quiet room on the 5th floor(506), cleaned beautifully and regularly. Buffet breakfast at 8 euros pp was excellent value, with option to eat outside or inside. No swimming pool but a very nice sunbathing area on hotel roof with 10 sunbeds. Free inside jacuzzi, which we didn't use, but it looked good. Reception staff very friendly and helpful.Tables/chairs outside of hotel entrance on pedestrianised street was really good, with very good prices and lots of people watching available.

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Arthur, thank you so much for your review that is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +390184577577. Thank you again for taking the time to complete the survey. Sincerely, General Manager: Christian Feliciotto Best Western Hotel Nazionale

"Great hotel "

5
22/06/2017

Hotel nazionale is a great hotel for the location, friendly staff and the rooms are very clean. Good value for your money. The terrace in front of the hotel is great for people watching and has the best coffee!!

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Reinetta, thank you so much for your time and your words! your satisfaction is our satisfaction and help us to improve day by day our service!! thanks again for your time see you soon best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto -direttore

"Bella Bella"

4
14/06/2017

Delightful hotel in the centre of San Remo - ideally situated near the shops - valet parking worked a dream as the car was not required during our stay. Fabulous roof terrace and bedrooms were well appointed. Restaurant food good ...............

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Thank you for your survey:this is the best satisfaction for our job!!!! we are waiting for you next time :-) BEST WESTERN HOTEL NAZIONALE Christian Feliciotto- Hotel Manager

"Not as good as the rating suggests"

2
15/05/2017

This hotel is ok but has some problems which could prevent someone staying here again. The food in the restaurant is over priced. The air conditioning in the rooms doesn't work. As someone who doesn't come from a hot climate country, AC is important in your hotel room. The rooms have AC, the hotel just don't give you the option to turn it on as it is restricted throughout the day. Be warned, on a hot day, your hotel room will become a sauna. The hotel has a gym / fitness centre but restricts the use to the hotel guests!! It allows outside companies to use the gym and will not allow a hotel guest to use the gym at the same time. You can use a local gym at €10 a session. Considering the hotel has a gym though and stops guests from using it.. poor management. The hotel has parking but valet only. Slow and expensive.

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Sexual Tyrannoaurus, thank you for your feedback that we will be precious to improve our service. I'm very sorry that your experience has been not good as usual we offer to our Guests and yes you have right about A/C but it was the first day of summer time and the day before was pretty cold so in this season is not easy to forecast but after your complaint we start soon with A/C but we need some hours to reach the fresh temperature and now thanks to you all the hotel is ready for the summer time. About the gym we organize also some lessons with personal trainer and when you decide to go unfortunately it was full, sorry for that. We offer to you to pay the entrance in the Gym close the hotel but unfortunately you didn't accept our offer. About the parking there are some public areas in the streets free during the night and 8 euro for the all day, the valet service park your car in a safe closed garage and it costs 20 € night and day. About the restaurant one dish of homemade italian pasta with fish and one bottle of water for 14 euros is the best that we can do it. In the end please give us another possibility, I remain at your full disposal for the next stay hoping it will be longer than one night. BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - direttore

"Good hotel with excellent location"

4
02/05/2017

Very nice, friendly and clean hotel situated in a heart of Sanremo. If you are going to stay in the hotel you will have everything within a reach: restaurants, shops, beach, walking/cycling paths. Hotel has it's own restaurant, roof terrace (7th floor) where you can enjoy your breakfast with beautiful view over Sanremo, Cafe bar and HOT TUB.

"Convenient but frustrating"

4
30/04/2017

Good location, OK size, clean room on the 4th floor. Excellent restaurant attached to the hotel and good coffee shop. Helpful staff. The frustrating part was only one socket on the desk to charge phones. We were two people both with phones and wanted them plugged in on the bedside table. We both had laptops and wanted them charging on the desk. The sockets were there but had been covered up. Too cheap Best Western - way too cheap. Stop frustrating your guests.,

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Derar Alistar, thank you for your reviews and your suggestions that we will follow trying to improve our service also in all details. Thank you again and we hope to see u soon :-) BEST WESTERN HOTEL NAZIONALE Christian Feliciotto -direttore

"Lovely Hotel"

4
28/04/2017

Small but nice friendly hotel in centre of town.Great position for shops. A lovely cafe and a separate very good restaurant at front of hotel where you can sit outside if you wish and watch the world go by. Nice decor and we had a very good size room at the top facing onto the back with a balcony. Would definitely return again. Your car is valet parked .

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Ann, thank you for your feedback that we appreciate it very much and help us to do our best every day to give to our guest a good service and a pleasant experience. see you soon and thank you again BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - direttore

"Very good location in Sanremo"

4
15/12/2016

We stayed here for 3 nights and appreciated our stay. Hotel is centrally located just on the main street of Sanremo, close to the famous Casinò. Our double room was not too big but maybe we're used to other standards in Australia! Anyway staff was very kind, always available for useful info and suggestions about tours, restaurants and much more. Really appreciated them. If you come by car, it could be a bit difficult to get to the hotel due to the pedestrial area: we made a call to the hotel and they "sent" us an employee to help us, parking the car and taking us to the hotel itself (car parking is 10' by foot). The breakfast is good and served on the terrace at the last floor, with a nice view over the town. All in all a very good experience!

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Ian, thank you very much for your review! for us your opinion is very important and your satisfaction much more :-) for your next stay we will offer you also a valet garage so you can just leave the keys of your car at the desk and we take care of it thank you again and Happy New Year Best Western Hotel Nazionale Christian Feliciotto - Hotel Manager

"Just Okay"

3
26/10/2016

This hotel has a great location and probably in its time was an excellent hotel; it is need of refurbishment although they have tried to make some improvements. Overall the rooms were okay a bit small but clean. If your visiting the casino then this is the place to stay. Breakfast can definately be improved !!

hotelnazionale, Direttore at Best Western Hotel Nazionale, responded to this review
Dear Patricia, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, General Manager: Christian Feliciotto BEST WESTERN Hotel Nazionale

"Great vacation"

5
18/10/2016

The hotel location is the perfect place if you like it the center of everything. This is a kids friendly hotel, great breakfast, very nice staff and most important to me this is a very clean place. I will go there again

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Betty, Thank you for finiding time to write your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Your satisfaction is our satisfaction!!!!! thank youuuuuuuuu Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, General Manager: Christian Feliciotto BEST WESTERN Hotel Nazionale

"Ideal location"

4
09/10/2016

Ideally located at the end of the excellent pedestrian shopping zone in Sanremo, this well run and comfortable hotel has its own restaurant, cafe bar, roof terrace and hot tub...........plus plenty of facilities for business groups. Two lifts supply the different levels and our room was spacious, well equipped with airconditioning and a special mention to the comfortable double mattress on the very large bed. The restaurant has a good menu and attentive staff, and there is seating inside as well as outside where you can people watch. Breakfast was excellent with a choice of cooked or continental, but the dining experience on the roof top open air terrace was shades of Alfred Hitchcock.........the resident flock of pigeons are totally brazen and will land on the table whilst you're eating, making the first meal of the day an unwanted and unnecessary fight as you fend off these flying vermin. My only other comment would be that first timers to the hotel should be better warned that the best way to access the hotel valet parking is to abandon your car in the area of the casino.............you can then wheel your luggage to reception and give your car keys to the valet. It's a tried and tested system. We'll come back here and will also recommend it to others.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Guest!! thank your for your very useful review!! we work hard every day and your satisfaction is for us very important!!! we will wait for you next time!!! thank you again and best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - GM

"Clean and Classic"

4
26/09/2016

The hotel is old fasion classic but has a beautiful roof terrace and you can have a nice sea view for both sunrise and sunset. At first the gave us a small room on the 1st floor (which is too nousy at nights due to its closeness to the nearby restaurants) but when you move to higher floors (as we requested) the rooms became bigger and if you ask for the rooms at the left side fasing the casino then you have a terrace too. And they dont have pool, just a jacuzi. Overall 4 stars...

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Guest, thank you for your review! your opinion and your advises for us are very important we hope to welcome you again improving our service and your satisfaction best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - direttore

"pleasant stay"

4
24/09/2016

we enjoyed our time here its a close walk to the beach the staff were friendly and the room clean and well presented if were in sanremo again we will definitely consider staying here next time as well

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Guest, we are very glad that you had a pleasant stay in our hotel and thank you to take your time to write it on tripadvisor!!! for us and for our potential guests in the future your opinion is important!!! hoping to welcome you again, best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - direttore

"Drinks and nibbles"

5
23/09/2016

After shopping, we stopped here to share a nice bottle of Rose in the afternoon. The wine was delicious, and nicely chilled, served in lovely glasses. The waiter brought out a platter of delicious savoury snacks, as well as nuts, crisps and pretzels. It was enough to describe as lunch! Will definitely return on my next trip........

"As good as usual"

4
07/09/2016

We have now returned to the Nazionale four times and always find it to be a great hotel. Rooms always clean, bed comfortable and we always receive a warm welcome from the staff. We have twice had rooms to the side of the hotel overlooking the casino which we find to be great as they have a little balcony that you can sit out on and watch the world go by. The slight downside is that there is also a church whose bells strike the hour in the morning and on Sundays call the parishioners to church but these did not disturb us and actually added to the atmosphere. The hotel is situated in a great place, over the road from the beach and at the end of the Main Street where evening 'promenading' is a must. Breakfast was good value at 5 euros and is served on the roof terrace with an excellent view over the Mediterranean. Car parking service very good, the Hotel is situated on a pedestrian only road, however it is at the end so there is a little area to pull in to and off load luggage. Keys can then be left with reception who arrange for the car to be parked in their garage. At the end of your stay they very quickly arrange for the car to be returned and when it does the porter will take your luggage to the car. There is a charge but parking in San Remo is a bit of a nightmare so this service is worthwhile. One point I would mention - The hotel does still allow smoking in some of its rooms and I think this is arranged on certain floors. Of course depending on whether you smoke or not depends on whether this is a positive. We don't and forgot to make a specific request. The air conditioning must be linked to other rooms as on one of the mornings we could smell cigarette smoke. For us this was mildly annoying but if you have strong feelings make sure you request non-smoking. We love this Hotel and San Remo and look forward to returning.

"Just like home"

4
31/08/2016

Best Western Nazionale – (Sanremo, IT) – San Remo is a coastal town in western Italy. The Best Western is not on the seaside but is close by with some views of the Mediterranean. The hotel is clean and comfortable with good sized rooms and A/C. There is a good breakfast in a roof-top room with a sea view. Staff were helpful and spoke English. It is a good choice for a few more Euros given the added cleanliness and comfort.

"Central hotel with a lovely terraced roof restaurant"

4
30/08/2016

Ideal for discovering Sanremo, right in the centre of everything and only 5 mins walk to the beach. Rooms were nice and the staff were really helpful. We really enjoyed the roof terrace and the breakfast was very, very good.

"Superb location. Supercilious staff"

3
29/08/2016

This property is an absolute jewel in spite of its awkward reception and coffee shop.The disappointing negative is the pretentious and condescending staff. Overly impressed with their own importance ........

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Guest, thank you for your stay and for your review, for us your opinion is very important and thank you for the tips about hotel and Junior Suite. We are very sorry about the wrong impression that we gave you, usually our staff performance and attitude is appreciated from our guests. I hope you will come back giving us a second chance to show you our customer care. BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - General Manager

"You can't get there from here!"

1
25/08/2016

We booked two nights! Never found the hotel which is "somewhere behind the casino." They gave us a credit for one night cancellation and charged us for the first night. Not fair if you can't find the hotel! We called the hotel THREE TIMES to try and locate the street -- even google maps couldn't put us on the right path! Personnel told me I never called. I am sending them a copy of my phone calls! At any rate, San Remo is for walkers and motorcycles and 17 to 25 category. Sorry we missed the sites. Best Western not on our most popular "go to" list right now. San Remo is a mess to navigate by car. Bring your boots made for walking!

"Amazing location, amazing hotel"

5
21/08/2016

Best Western in Italy???? Were we ever surprised. The Hotel Nazionale was superb. The room was spacious and very comfortable. The hotel was well situated with their downtown area and beside the local Casino. We are not casino people, but we walked around and enjoyed the atmosphere. The pedestrian roadway out front, came alive at night with everyone out for a stroll. The food in the evening at their restaurant next door was very good. We did have our meals picked out for us. The breakfast upstairs on the roof top was good too. The views up there were lovely. The hotel is not far from the Mediterranean. We had bus trips to Cannes, Nice and Monte Carlo.

"Great 4 Star Hotel in wonderful location"

5
18/07/2016

Thanks to Easyjet delaying us by 2 hours at Gatwick, we did not arrive until 10.30pm. We were starving. Asked at reception if the restaurant was open and he went into the restaurant and asked the chef to stay open for a short while to allow us to quickly freshen up before eating. Great service all round and the food was excellent. The Hotel is situated at the end of a pedestrianised area which has some really wonderful shops. My wife had a ball going up one side and down the other, with me in tow, trying to convert the items she was buying from Euros to Pounds, and wishing I had forgotten to bring my credit card. It is about 400 metres to the sea front and there is a pleasant promenade leading to the Marina to the left, and the beach to the right. Our room was clean and comfortable with a an en-suite which had a good sized shower. We also had a tiny balcony overlooking the pedestrianised area which meant that there was no passing traffic. A buffet breakfast is served in the rooftop restaurant so you can sit either inside or out, depending on your preference. There is a limited choice available but the area is nice and clean and the staff are very friendly. We had dinner in the hotel restaurant and the food was really very good and cooked to perfection. It was always very well presented plus they have a decent wine cellar. The fact that every evening there were a number of locals in for dinner is always a good sign. I would certainly recommend this Hotel both for comfort and the excellence of the staff.

"Great location"

5
11/07/2016

What a great hotel well positioned food fantastic roof top view really good would recommend this as the best place in sanremo near the shops a short stroll to the port surrounded by bars and redturants

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Guest!! thank you for your stay and your time to value us! your opinion for us is very important and great satifasfaction for our work!!! see you soon and best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - Manager

"A beach stay while traveling to Tuscany"

4
29/06/2016

A fabulous location for good restaurants & cafes. Walking distance to the old city & good for elderly family members. The room was comfortable for a twin room & the bathroom was a good size with a walk in shower. Friendly helpful staff who went out of there way to make us comfortable.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Thank you for your review that is our best satisfaction: to do your stay pleasant and relaxing is our mission so thank you for your stay and your time :-) hope to see you soon warm regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - direttore

"My mistake recued by The Nazionale"

4
28/06/2016

Previously stayed at the Nazionale in Porto Fino- great hotel,location and unique harbor. I try to avoid booking companies so booked myself long before our trip.As we drove into Italy after several days in France ,I retrieved our reservation confirmation and then realized I had booked the Nazionale in Sanremo not Porto Fino!Result? Great well located hotel,great restaurants, and a bustling waterfront town that suited us just fine,(I mean Fino).

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Thank you!!! to be able to meet the expectations despite we were not in Portofino, it is a great achievement for our hotel and for Sanremo!!! :-) thank you for your words and for your time see you soon BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - direttore

"Enjoyable Stay"

4
22/06/2016

This hotel has a great location. Some rooms have a balcony overlooking the main pedestrian street. It is a short walk to shops and restaurants and the charming older part of the city. Our stay included breakfast on the 7th floor where there is a roof top patio and wonderful view of the city both during the day and in the evening with the nightlights. Internet was free throughout the hotel and very it was very dependable. I would not hesitate to stay here again.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Kind Guest, thank you so much for your review, we are very proud of it and it's very important for us your opinion because every day we try to do our best to make your stay like home. hoping to see you again, best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - GM

"Wonderful stay"

5
18/06/2016

What a beautiful hotel , everything about this establishment was so perfect . Staff were so truelly friendly from the cleaning staff to front of house and could not have done more for us or anyone else there . Such a relaxing and friendly atmosphere day or night. Food was excellent in my mind and there was no rushing at all be it from breakfast to evening .What ever you asked for, staff did their utmost to provide. Such a comfortable bed , with a lovely spacious bathroom , lovely bed linen and lovely white fluffy sheets which were changed twice a day. Also a mini fridge in room filled with goodies but I did resist ! Centrally placed for access , especially to the casino almost next door !!!! As I did not have a car am not able to comment on this facility but there is parking so you would have to look into this aspect .So enjoyed staying here and could most definitely recommend for a relaxing and comfortable stay. So nice to see dogs were welcome.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Guest, thank you for your time and your review, we are very proud that your stay was great and we hope to welcome soon again your and your pets. BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - GM

"A great stay"

5
12/06/2016

We stayed at Hotel Nazionale for 2 nights as part of a touring holiday and had a fantastic stay here the only thing that was a little disappointing was we were booking hotels with a car parks they say they have one but its a valet parking at 19 Euros to park on the road as far as we could work out, the on road parking we did which was safe was 12 Euros for a day and a half which you purchase from the marked shops. All this said we would stay again in a heartbeat.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Thank you so much for your review :-) this is the best satisfaction for our work, every day we try to do our best to satisfy you . have a great day BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - G.M.

"Good Location"

4
08/06/2016

We arrived by car and the hotel took care of our car and parked it for us in their garage. We had lunch in their restaurant and was happy with the food. The room was quite big and also had a small balcony overlooking the Casino. Breakfast was on 7th floor and we sat outside enjoying a normal Italian breakfast. Wifi in room was good.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Guest, thank you so much for your review. For us your opinion is important hoping to see you again, best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - Hotel Manager

"One of our favorite places in Italy"

5
05/05/2016

We travel to Italy almost every year and stayed in BW Nazionale several times. Hotel is perfectly located on a central pedestrian street where you can see walking orchestras and other performances. It is next to the Casino and is very close to the beautiful seafront boardwalk. Hotel is very clean and well maintained. Front desk stuff always ready to help and answer your questions. Restaurant next to the hotel is excellent and gives 10% discount if you are staying in the hotel. Breakfast on a rooftop of the hotel with breathtaking view on a sea is an experience by itself. This year we are planning to come to this hotel again and even convinced our son, who is graduating from the college and usually does not like going with us on vacation, to stay in this hotel for a week. Mila

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Mila, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +390184577577. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, General Manager: Christian Feliciotto BEST WESTERN Hotel Nazionale

"Great place in Sanremo center!"

4
24/03/2016

We had a weekend stay in this lovely hotel right in the city center of Sanremo. Staff was very helpful and professional, told us a lot of useful info to discover the best of this town. Room was big enough for us (2 adults) and with a lateral view over the famous Casinò. The breakfast room at the rooftop was really the top: magnificent view over the town and great food! A little expensive the private garage (you've to climb up a steep road to get to the parking with a member of the staff) but absolutely needed because in Sanremo find a parking place for the car is very difficult!

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Filip, thank you so much for your stay and your review!! for us your opinion is important to try to do our best every day. hoping to see you again best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - direttore

"Terrific Hotel and location, ticked all the boxes"

5
18/03/2016

Six of us, (one double, one twin and two singles) stayed 4 nights in this excellent hotel. On checking in we were greeted not only by the front desk staff but also by the hotel manager - Direttore Christian Feliciotto - who's fluent English, charming and helpful manner was a real bonus. Our rooms were very good. Comfortable beds, clean and well equipped bathrooms, all unobtrusively serviced. The rooms were well situated with views over the Corso Matteotti, the main shopping street. The free wi-fi system was reliable and fast. The hotel bar and coffee shop on the ground floor provided great and friendly service. With many good restaurants in the local area we were spoiled for choice. We dined one evening at the Quintessenza on the ground floor of the hotel. Breakfast is served on the 7th floor with choices to suit every palate. Adjacent to the breakfast room is the roof terrace giving superb views over the sea and town. On our last day Christian got us grandstand tickets to see the San Remo Carnival. We sat in great comfort watching the floral floats and marching bands. Fantastic. As the parade went on beyond the normal check out time we were allowed to hold our rooms until 2pm. Such kindness and consideration is not so often experienced. Thank you Christian and the Nazionale staff. I have no hesitation in recommending this hotel to you.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Bob! thank you so much for your stay and your review is for us the best satisfaction! hoping to see you soon i wish you all the best for your and your faboulous friends. Chrstian

"Wonderful location"

4
23/01/2016

This hotel was well located in the main shopping and restaurant areas, and is also very close to the Casino. The hotel lobby staff were extremely polite and our rooms, although a little outdated, were very comfortable indeed. We had a fantastic evening meal in the hotel restaurant downstairs, and enjoyed being seated outside under the balmy Mediterranean night sky. Really lovely hotel

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Guest, thank you so much for your review. For us your opinion is very important and is the best satisfaction trying to do every day our best to feel home our guests. thank you also for the review about our restaurant "quintessenza" : we changed the management last year and now we are very proud of it. Hoping to welcome you again, we remain yours sincerely Christian Feliciotto Hotel manager

"Beautiful hotel with great location and unfortunatelly awful breakfast..."

4
30/10/2015

Situated near the Casino and on the main walking street, the hotel is made with lots of taste. We`ve stayed couple of nights there and were welcomed by very friendly and helpful stuff. The lobby is very nice and the restaurant downstairs is just great. The rooms are spacious and clean, but need to be renovated. Everything is a bit worn out, but this is not that bad, as the hotel is very good located, clean and nice. Our dissapointment was the breakfast. It was simply awful. The choice of the buffet is very poor. The croissants tasted like several days old, the eggs - over boiled, there was a juice, which tasted as the cheapest possible dissolved juice... there were no fruits at all and no vegetables as well... even the capuchino was not that good (a person would think, that`s impossible in Italy). We suggest, that if you normally pay good attention to the breakfast, it would be better to choose a different place for your stay.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear MIKi and Ivo, thank you for your review and we have much pleasure in informing you that we improved our breakfast so we are waiting for you again .-) best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - Hotel Manager

"One of the best hotels we have been around Europe"

5
29/09/2015

Such a good experience, thank you very much! So nice hotel, everything was just perfect! We got an upgrade from superior rooms to junior sweet so we were very delighted. The premises are in such good condition, room are in Mediterranean colors, the bed was so wide and very comfy, enough pillows, blankets, towels.The room service was very good. Hotel is just couple of steps from the sea front on the pedestrian street with all that shopping, wining and dining.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Thank you for your time! For us your satisfaction is very important Hoping to welcome you again, best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - direttore

"Great location"

4
29/09/2015

The Best Western Hotel Nazionale is situated in a convenient location, within walking distance to shopping, the old town, the beach, eating establishments, and the casino. The hotel is clean and secure, with comfortable beds and comfortable pillows. However, the bath tub is extremely deep, making getting into and out of it to shower very dangerous. The desk staff is efficient and helpful. The breakfast buffet included a variety of good quality fresh food, which guests may eat on the outdoor terrace that is located on the roof of the hotel. Both evenings, our dinner was included in the hotel restaurant. The generous portions of food were good. The first evening, the servers were attentive and efficient. Except for one male server on the second evening, the servers were apathetic and rude. For example, at our table of four females, a male server boldly told me, “give me that,” as he pointed his nose toward my plate. I responded by telling him that he could take the plate, to which he expressed disgust by intentionally tipping over a glass. Had the glass had anything in it, the contents would have splashed all over me.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +390184577577. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, General Manager: Christian Feliciotto BEST WESTERN Hotel Nazionale

"Beautiful hotel in San Remo"

4
27/09/2015

Hotel location is perfect. Hotel has been renewed lately and offers an excellent stay if You come for business or You come for vacation. Hotel is locating on walking street but it is in corner of small city street in where You can easily park Your car. Cost is only 8 euros for 24 hours. Hotel has excellent restaurant in the 7th floor in where You can have beautiful view to sea and to city. We recommend You to have evening view and enjoy excellent kitchen at the same time.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Thank you Matti :-) For us your opinion is important !!!!!! Christian Feliciotto General Manager

"best hotel we have been to in san remo"

5
22/09/2015

The hotel was excellent the rooms were spacious and well equipped would stay there again the staff were very friendly. Breakfast was not to be missed good selection, the barman Francesco looked after us well and nothing was too much trouble. Excellent restaurant serving some of the best food we have had in Italy. Hope to revisit again.

hotelnazionale, Direttore at BEST WESTERN Hotel Nazionale, responded to this review
Dear Paul, thank you so much for your review!!! i'm sure that in Europe and Italy there are a lot of hotels very beautiful and that work very good, but every day we try to do our best to offer to our guests a great experience. waiting for to welcome you again, best regards BEST WESTERN HOTEL NAZIONALE Christian Feliciotto - direttore

"Fantastic hotel"

5
20/09/2015

Very well located next door to the casino close to the restaurants, bars and shops. Great service by all the staff. This has to be the cleanest hotel I've stayed in in many a year. Lovely big room and a comfy bed, still firm but not like the usual rock hard Italian beds. Breakfast on roof terrace is great as is the rooftop sunbathing area. There is also access to a private beach area over the road. Valet parking in secure garage for €18 a day. Very popular bar and restaurant areas. Not a quaint or characterful hotel but very well run, clean and comfortable base to explore the area.