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Best Western Plus Hotel Terraza, San Salvador

4.0/5  - basé sur 122 notations.
85 avenida sur y Calle Padres Aguilar Colonia Escalon, 503, San Salvador, El Salvador - See map
Best Western Plus Hotel Terraza - Best Western Plus Hotel Terraza The Best Western Plus Hotel Terraza is ideally located in the center of San Salvador. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the Best Western Plus® Hotel Terraza in San Salvador, El Salvador, where guests will receive the assured quality of Best Western® customer service as well as the warmth of the Salvadorian culture. This city hotel is located near many important business centers, entertainment attractions, and shopping, dining and even medical facilities, with a location that ensures you are close to everything in minutes. Guests will enjoy well-appointed spacious guest rooms featuring cable television and free high-speed Internet access. Start the day with a complimentary buffet breakfast by the pool and garden. Relax after a long day by the hotel’s swimming pool or working out in the exercise facility. Cocktails at the bar or by the pool are also for relaxing! Guests really enjoy the award-winning gastronomy which the hotel’s Chef is eager to prepare at La Veranda Restaurant. Guests traveling on business or wanting to book a social event will appreciate the 13 conference rooms and events space that can accommodate up to 500 people. The hotel also offers catering services.

Best Western Plus

Hotel Terraza

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 122 guest reviews
NOTE ISSUED
Excellent
54
Very Good
37
Average
22
Poor
6
Terrible
3
REFER TO NOTICE
Business Business
69
Couples Couples
7
Family Family
12
Friends getaway Friends getaway
10
Solo travel Solo travel
13
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great service and room"

5
29/07/2018

This was our second stay, and we came back because we really liked the room, and the service. This time was even better. Friendly and attentive waiters and staff at front desk. Fantastic breakfast buffet. Really nice restaurant by the pool. And, quiet, clean room. Extremely well managed. We will be back.

"Good hotel"

5
12/07/2018

Good standard. Big confortable rooms. Nice swimming pool. Dining outside by the pool. Good food for dinner and breakfast. I marked it excellent in itd class. Situated close to the shopping mall, but you might need to take taxi to get downtown.

scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review
Thank you so much for your comments! We are pleased to know you enjoyed your stay in our hotel. We hope to have you with us again very soon. Thanks again.

"Amazing hotel/staff/stay!"

5
25/02/2018

The service at this hotel is absolutely top notch. I can confidently say that I have not received better service from the staff, owners, and management at any other hotel. The rooms are very clean and the beds are comfortable. They have working air-conditioning which definitely helps after a long day outdoors! The food at the hotel is fantastic and the waiters are very helpful and very accommodating. Tasty ice cream shop (Boston) at the end of the road, Walmart, pharmacies, and small shops also within 5 minute walking distance. Lots of amenities around the hotel to help make the stay more comfortable. Overall a very clean hotel, I will definitely be back and would highly recommend this hotel to anyone staying in El Salvador!

"Gary"

4
24/02/2018

Very noisy due to rock music being played across road. Finished st midnight on Friday. Staff are friendly. Food is very good. Rooms basic. Aircon in room works well. Bed is firm. Shower is below expectations.

"Business "

5
19/02/2018

Service at this hotel was excellent. The food at the restaurant was among the best in the city. I really enjoyed the dining around the pool. The rooms were simple and clean. The Hotel Terraza was a great value and experience.

scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review
Thank you so much for your comments! We are glad you enjoyed your stay. We hope to have you stay with us again very soon.

"Unexpected hotel "

5
15/02/2018

I went to El Salvador knowing a little about this hotel,it surprisingly amazed me.The hotel by the time I was on there were remodeling the rooms so it was kind of noise nothing out of the world.Rooms are very spacious big beds Bathrooms have everything but I would love to see better and bigger pillows also a mini fridge be super nice and I want to specifies that I couldn't find any way to watch a soccer game that was a disappointment other that the rooms and service was supper the food amazing the pool was nice very well located Having breakfast by the hotel attended by the staff was outstanding I really recommended this hotel you won't regret it very good price for a well located hotel It really surprised me

scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review
Thank you so much for your comments! We are so pleased to know we exceeded your expectations. Thank you very much for the suggestions as well. We hope to have you stay with us again very soon.

"Old place "

2
21/12/2017

This is a hotel with no upgrades since the 80's can't have any visits after 10 pm my friends came over to go out to the bars and since the bars starts late they met me here around 9:00 but then at 10:00 pm I got a call to my room stating that the visits was over....

scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review
Thank you for taking the time to leave your comments We apologize for the misunderstanding. Our policy (required by law) is that any additional persons who will be staying in your room be registered at the Front Desk. However, we do hope you give us the opportunity to have you as our guest once more, and you can see the renovations we are making throughout the hotel.

"Average Hotel"

3
15/11/2017

Good neighbor, close to financial companies, good service but rooms and venues quite old. Food is ok but not excellent, price quite high in comparison whit others hotels such as Holiday Inn and Crown Hotel

scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review
Thank you for your comments. We are in the process of renovating our rooms and public areas. Our rates vary by season, so we can offer you more competitive rates for your next trip. We hope to have the opportunity to have you as our guest again so you can see the changes we are making. Thanks again!

"Good for business, kind staff"

5
06/06/2017

I stayed for over a week here, and while it's not luxury accommodations, this hotel is clean, safe, has good food, and has great staff. They're great with events, plus the bartenders and waiters are all super nice. The rooms are decent, and definitely comfortable for a medium-term stay. The biggest recommendation I can make for the Hotel is that they need to update their gym... but honestly, even having a gym is helpful!

scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review
Thank you very much for your comments! We are so glad you had a pleasant stay. Thank you for your recommendations; we will definitely look into how we can improve our gym. We are going through remodeling phases in many areas of our hotel, especially our guest rooms, so we hope that you enjoy them on your next stay with us. Thanks again!

"Would stay here again!"

5
04/03/2017

Amazing, helpful staff are always willing to go the extra mile to meet your needs. Probably the best hotel food I've ever had. Hotel terraza offers everything you need for a pleasant stay in El Salvador.

scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review
Thank you so much for your comments! We are so happy to know you enjoyed your stay, and our Chefs will certainly receive your compliments! We hope to have you stay with us again very soon.

"Outstanding Services"

5
25/02/2017

I was traveling to El Salvador for business and brought the whole family. The food at the award winning restaurant was among the best I have experienced throughout all of my travels and the service was amazing. It seemed like everyone, from the moment we arrived to the time we departed, went out of their way to accommodate our every need. The Hotel Terraza was a wonderful experience and we look forward to visiting again and again.

scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review
Thank you so much for your comments! We are happy to know you had such a pleasant stay. We hope to have you with us again very soon.

"Excellent Hotel with Amazing Staff"

5
20/02/2017

A great hotel in a fairly safe location. The staff here are excellent and many go above and beyond to help. Good, free, Wi-Fi. The rooms are very clean and well kept. Air conditioning works great and keeps the rooms cold due to the hot/humid weather. Breakfast buffet for breakfast with delicious coffee. The pool/dining area are gorgeous and look very nice at night. The bar area was changed from my last stay but it looks much better in my opinion, it's much more spacious and has more room for grabbing a drink and sitting at a table and does not feel crowded at all.

scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review
Thank you so much for your comments! We are so glad you enjoyed your stay. It was so nice to have your group stay with us. We hope to have you as our guest again very soon!

"Pleasant stay"

4
25/09/2016

good wifi. excellent customer service. breakfast same everyday but sufficient. good location, McDonalds, dollarama (really), lots of eats within walking distance. rooms also nice and housekeeping good. far from airport but the airport is set far from city.

scastaneda, Gerente at Best Western Plus Hotel Terraza, responded to this review
Thank you so much for your comments. We are very happy to know that our staff took good care of you! You will be happy to know we have varied our breakfast options so you can enjoy it the next time you stay with us. Thank you again for taking the time to share your experience...we hope to have you with us again very soon!