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A Memorable Hotel Experience
A Memorable Hotel Experience
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New! Pay for your stays in 3 instalments with NO FEES from €50 Learn more
New! Pay for your stays in 3 instalments with NO FEES from €50 Learn more
Select the Klarna option "Payment in 3 installments WITHOUT FEES" when paying for your stay. The interest-free payment in 3 installments is only valid on non-cancellable and non-refundable online rates.
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This is a lovely Hotel with a great view of the Atlantic, a friendly, professional front desk staff, and free parking! There are numerous really excellent restauaurants withing walking distance and excellent gastronomie and huitres! They had a great value laundry service where they wash your clothes and you don't spend 4 hours waiting on the washer & dryer.
Hello, Thank you very much for your comment. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Yours sincerely, Claudine ROCAILLEUX General Manager Best Western Hotel Royan Ocean
Location is good, everything is easily accessable. Staff are all friendly and helpful. We asked for a bigger room when we arrived as the one allocated to us was a bit cramped, reception happily moved us to a larger room. We had a bad first night as the pillows were very hard and there was a heavy thick, spoke to reception the following morning and softer pillows/lighter duvet arrived that day - a much better night sleep the second night. The only thing we'd really criticise the hotel for was they said they had a bar, what they actually have is a high table with some bottles on it in a sad little room to the side of reception, we had hoped it would be somewhere we could socialse with other guests but it really is a sad small replica of a proper bar.
Hello, Thank you for your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Yours sincerely, Claudine ROCAILLEUX General Manager Best Western Hotel Royan Ocean
Had a lovely stay for our wedding anniversary with our pet dog. He was able to join us for breakfast and a drink in the bar. The receptionist sorted out a change of nights as our trip was delayed due to a car accident.
Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Yours sincerely, Claudine ROCAILLEUX General Manager Best Western Hotel Royan Ocean
Nice hotel in a good location.had a lovely view of the beach and port area. Good to have Tea and coffee facilities in the room. Staff friendly and helpful. Plenty of parking on nearby roads. Good shops and restaurants in walking distance from hotel.
Hello, Thank you for your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Yours sincerely, Claudine ROCAILLEUX General Manager Best Western Hotel Royan Ocean
Great location good restaurants near. Very comfortable bed and room, free Wi-Fi good selection of shops nearby. Hotel was very good value for money. Even though we went in November when it was sunny it was nice and warm
Hello, Thank you for your comment for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Yours sincerely, Claudine ROCAILLEUX General Manager Best Western Hotel Royan Ocean
This is a marvellous hotel, right on the seafront and within easy walking distance of beaches, shops and restaurants. The staff are incredibly friendly and helpful and made our stay a very pleasant one. Our room had wonderful views out to sea and across the local beach. Certainly planning on staying here again.
Hello, Thank you for your good comment on your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Yours sincerely, Michel ROCAILLEUX General Manager Best Western Hotel Royan Ocean
Must say enjoyed our stay here. A hotel that has gotten rid of the fuss of a hotel. The receptionist was very welcoming and helpful. The room was lovely and bright, small but had everything. Breakfast was efficient and everything happened within a few feet of the reception area. Would recommend
Hello, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Yours sincerely, Michel ROCAILLEUX General Manager Best Western Hotel Royan Ocean
Good hotel well located in the front of the sea, close port of Royan. Rooms are clean and breakfast good with large choice of food and drink. To have better view choose room with sea view. Crew is friendly, business trip, no restaurant in the hotel but several very close.
Although simple in its décor it was very clean and looked like it went through a recent renovation which updated and upgraded the hotel status. The rooms were clean and the mattress was good although the size was small even for a 3-stars hotel but it is all you need for a good night sleep in a weekend getaway. Breakfast was pretty good with enough choices and it was served according to the new safety measures which was a good detail to be added. The staff was very friendly and welcoming. The location could not be better as it was in front one of the main beaches of Royan and right next to the port.
Dear Guest, We'd like to thank you for this positive review of your stay. We are delighted that you enjoyed our extensive breakfast buffet, such an important start to the day and are pleased you appreciate the hygiene measures put in place. Your comfort and well-being are a top priority during these challenging times. We are sorry for any inconvenience due to the size of your bed. We do have different sizes in some rooms and our team would be very happy to reserve you one of these on your next visit. Nevertheless, we are pleased that you enjoyed our strategic location. We look forward to seeing you again on a future occasion. Best wishes, La Reception
Very friendly reception, small but comfortable room, comfortable matrasses, free parking on the street. great breakfast. We were upgraded to the 6th floor for better sea view. reception is very helpful with local restaurants advices.
Dear Guest, Thank you for taking the time to share your valuable review. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a courteous and professional service. We are pleased you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day. Thank you for the kind mention of our parking facility. We would like to let you know that we do offer rooms of varied sizes. Please do not hesitate to specify your requirements upon your next arrival. We look forward to seeing you again. Kind regards, La Reception
Very friendly front desk staff insisted on helping us unload the car. Nice cheery nautical themed rooms that are updated, clean and welcoming. Situated right across the street from the ocean, kitty corner to the ferry which we will be taking to Bordeaux in the morning, (short cut across the bay). Rooms have beautiful clean bedding , coffee maker, (tea and coffee), shampoo, soap, hair dryer and Kleenex. Pet friendly.
Dear Marie, Thanks for this sympathetic review related to your stay Foncillon hotel in Royan. Your kind words about the welcome you received upon your arrival are much appreciated. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met. We are glad to know that your room and amenities met your expectations and that our location was convenient for you. We look forward to the pleasure of welcoming you back again in the future. Kind regards, La Reception
Our room was well-appointed and looked like it had been recently renovated to a high standard, including the bathroom. However, said bathroom was little more than a cupboard and totally unpractical. For example, you could not dry yourself in the bathroom after a shower because there wasn't enough room to use the towel! A broad-shouldered male could not turn around at the sink whilst brushing their teeth and literally had to reverse out of the nook to walk away... The room itself was very small with barely enough room to walk around the bed (as long as you weren't carrying something). Bed too firm for our liking but appreciate that this is subjective and guests are all different. The staff were friendly and the price was OK for the area but the 'free parking' was simply out on the street rather than on the hotel grounds as perhaps the 'free parking' listed in the Tripadvisor information might suggest.
Dear Amanda, We thank you for taking the time to give your opinion about your stay at Hotel Foncillon, Royan. While we are pleased to hear that you enjoyed our friendly service, we regret that you were not entirely satisfied with your room and facilities. Our hotel does offer rooms of different sizes and categories and our reception team is always happy to help you with choosing the one that best suits your needs; please do not hesitate to request assistance in this regard. We have also duly noted your comments regarding the parking and will pass along your remarks to the appropriate department. Nevertheless, we hope to welcome you back for a more enjoyable stay in the future. Best wishes, La Reception
Our fourth visit to this hotel proved as positive as the earlier ones - with redecorated rooms and other improvements. We were greeted like old friends, and our room was really comfortable, with air conditioning very welcome on the hottest days. we wikk sureky be back!
Dear Guest, Thank you so much for your feedback. We are delighted to know that your fourth stay with us was as pleasant as expected! The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are glad our prime location was convenient for you. We sure hope to welcome you back for another memorable stay. Best wishes, La Reception
Good hotel without parking in town center, awful 1hour to find a parking in august also it s a good hotel with a friendly team. Next to the harbor you find shops, restaurants,boat locations and you can take ferry boat to le verdon.
Dear Guest, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. Thank you for appreciating our location. We are sorry for any inconvenience caused due to the parking. We have taken note of your remarks. We hope to welcome you back. Best wishes, La Reception
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