ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Premier Hotel de la Paix, Reims

4.0/5  - basé sur 2274 notations.
9 Rue Buirette, 51100, Reims, France - See map

The Best Western Premier® Hotel de la Paix is located in the heart of Reims, in an exceptional setting, a stone's throw from the Cathedral, the Conference Centre, and shops. Our establishment, which combines modernity and cultural heritage, possesses soundproof and air conditioned rooms with free Wi-Fi access. The hotel also features a bar with a private terrace and an indoor swimming pool and the onsite Restaurant Cafe De La Paix which offers seafood & fish specialties as well as menus that vary according to the season. Parking arrangements must be made prior to arrival. Extra fee will apply.

Best Western Premier

Hotel de la Paix

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
  • Multilingual staff
    Multilingual staff
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
based on 2271 guest reviews
NOTE ISSUED
Excellent
896
Very Good
1082
Average
205
Poor
66
Terrible
22
REFER TO NOTICE
Business Business
274
Couples Couples
1196
Family Family
307
Friends getaway Friends getaway
290
Solo travel Solo travel
54
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Can't get over how GOOD this hotel is!"

5
13/09/2018

We had an amazing 2-night stay here. Everything from the staff (shout-out to Vincent) through to the pool and the view from the room was impressive! We hired the hotels bikes and saw Reims from a whole new perspective. I'd 100% recommend this hotel to anyone.

"Uncomfortable Bed"

4
07/09/2018

This hotel is great for location to station and all local attractions. The wineries are also within walking distances. The staff/service is faultless. The only negative which is quite significant is the bed is extremely uncomfortable and resulted in pain in both of our backs.

BWP-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review
Dear Travellers, We thank you all for taking the time to share your feedback on Trip Advisor. Our beds are espacially done for the hotel industry and fit well for the majority of our customers. For your comfort we have added overlays on mattresses. Best Western Premier Hôtel de la Paix

"Great location"

5
03/09/2018

Great location hotel right in the centre of the town. The staff were really helpful. Nice breakfast and good to have a pool as a bonus. The car park is a little tight if you have a big car - but we managed to get a pick up in and parked - €14 per night but very convenient!

"Perfect base for visiting champagne houses of Reims"

4
02/09/2018

A great hotel located in the middle of Reims. Hotel de la Paix boasts large, clean rooms, a fab bar and is surrounded by loads of restaurants and shops. It is also a very short walk from the stunning cathedral. Many of the large champagne houses (Veuve Cliquot, Taittinger, GH Mumm) are all a short drive away from the hotel. This hotel should definitely be considered for a stay in the city of Champagne.

"Best location !"

5
30/08/2018

The Hotel is just half block to the "tourist pedestrian area" with many shops and restaurants etc. You can really go walking to many "must see" places in Reims from there. We only stayed two nights as our schedule was tight but could see all I wanted for a first visit, thanks to its location. I will definitely come back and stay there again. Good in room amenities, very good breakfast as well, and a friendly staff. WiFi wasn't very good all the time though... A keeper !! ;-)

"you really should try when you are heading for Reims"

4
30/08/2018

Best Western isn't necessarily known for 5 star hotels but this is really an exception. Situated right at the heart of the city, close to where the action is and walking distance from the tourist attractions, such as the Cathedral. Standard rooms aren't that big but they are very well designed with a perfect lay out and modern facilities. A nice bar, and a calm and peaceful inner courtyard, make it a pleasant experience. Their restaurant is top quality with a great service and a very good price/performance relatio. On the way to our room 123 it was a bit gloomy on the ground floor in the "lobby" and it could easily have been made a little bit more attractive. Underground parking at the hotel has to be reserved, which they forgot to tell us, however opposite the Hotel is a fantastic multi floor public parking, where parking cost you Euro 16,- for the whole night.

"Great location for City"

4
24/08/2018

We have just returned after staying for the weekend at this hotel, rooms were spotless with large bathrooms and comfortable beds. The breakfast buffet is one of the best we have ever had with such good choices and lovely friendly staff. The hotel could not be more central

"Belgium cabrio club weekend "

5
21/08/2018

Stayed at this lovely hotel for 3 nights - 17/08 We were a group of over 78 cars organised by the Belgium cabrio club the hotel is very good rooms excellent- we had food at the hotel on Friday evening a buffet which was extremely tasty with champagne and wine flowing!! We drove all over the region on Saturday and Sunday following the champagne route such beautiful scenery ?? We had breakfast at the hotel each day the staff were very friendly and professional We visited Reims cathedral where they had a laser show amazing Would definitely recommend this hotel close by to many shops bars and restaurants- the reception staff will advise you on this

"Great location in the heart of Reims"

5
21/08/2018

Stayed for 3 nights in a Deluxe King with view over the courtyard. The room was spacious and clean with a decent size bath which was appreciated after a long flight. Plenty of storage and a comfortable bed. Wifi wasn't great in our room though... Breakfast was good with plenty of choices and the location was superb, walking distance to the train, shops, restaurants. Reception staff were friendly and helpful in arranging tours to Champagne houses. Did an amazing day tour to Epernay visiting Vueve Cliquot and a small producer with Vine Escape. Also enjoyed a beautiful dinner at 3* Michelin L'Assiette nearby

"Overnight Stay"

5
20/08/2018

Could not fault this overnight stay. Reception staff welcoming, informative and very helpful. Makes a real difference to the impression of hotel when staff have a personable and good attitude sadly lacking in some hotels. Rooms excellent. Perfect location. Would highly recommend.

"Superb hotel - wish I'd had another night here..."

5
13/08/2018

Fantastic location in the center of Reims. Walking distance to everything! Parking available at the hotel (limited spaces so book in advance), approx 15 Euros per day. Really welcoming staff, great foyer and bar. Used the gym which has fully functioning equipment (Weights machine, treadmill, bike, Cross Trainer), great swimming pool, sauna room. The room itself was excellent, with everything in it - home from home - tea/coffee facilities, iron/ironing board, room safe, awesome bathroom! Nothing to fault - loved it here!!

"Good hotel, great location"

4
09/08/2018

Overall a good experience. Staff were fantastic! Rooms were good although a bit on the small side - but clean and modern. Breakfast was also good - worth the 17 Euros per head, especially if you're an early riser as very little is open at 7am. However, on the morning we had breakfast at 7am they were still setting up most of the buffet stations which isn't good enough. And there was no way to get anything other than filtered coffee from a big urn (no machine or barrista) - again, at this level I would normally expect a barrista / machine. Pool was good - great to have one after a day of champagne tasting! However, I would recommend this hotel and would stay again. Also recommend you pre-book parking. It's cheaper than the public car park opposite the hotel! I'm glad we did.

"Great stopover when driving through France"

4
06/08/2018

This hotel is less than 10 minutes from the motorway but right in the heart of Reims. There is parking available if you prebook or parking across the street in another car park, I think. The hotel parking was 14 euros a night. Not only is this hotel in a great location, it is a really nice hotel. The staff were really friendly, efficient and helpful. The room was modern, decorated to a very good standard and the bed was large and comfy. The room was large enough for.us to comfortably set up our babys cot. There was also a little seating area in the room. The air conditioning was modern and efffective. A range of English channels on the TV including BBC 1. The hotel is in walking distance of lots of restaurants, shops and the cathedral and the city is a lovely place to walk around. We highly recommend this hotel to anyone staying in Reims.

"very smart and comfortable hotel"

5
06/08/2018

excellent service, very well located in the heart of Reims. good rooms, very clean. restaurant serves excellent food and the bar and courtyard and good to sit out in summer. would definitely recommend

"Chef viajera"

5
01/08/2018

Great hotel. Magnificent location. Right where many attractions, restaurants and shops are. It has its own parking! Very nice and clean! The bar is a nice place to have a drink and enjoy the terrace The best of the hotel are the people that work at the reception. They are friendly, nice and very helpful!! They give great recommendations about everything. We stayed for five nights and we had a great time. If I go back to Reims I would stay again in this hotel!!

"A GOOD STAY"

4
31/07/2018

The hotel was well-appointed, and the staff were friendly, spoke English well and were patient with my fractured French. You can't beat the location; right in the centre of town and within walking distance of the cathedral and Palace of Tau. I wasn't happy that breakfast was not included in our room, when I thought it was. Like most a la carte hotel breakfasts, the food was fine, but it was expensive for what you got. Still, I'd stay there again and recommend it.

"Chef viajera"

5
31/07/2018

Excelent hotel!! We stayed 5 nights and we enjoyed it a lot. Everything is clean and it looks new. The room had a view of the street and no noise at all! Great location. Walking distance to the Cathedral, many restaurants and attractions. The people at the reception are very helpful, you get much more than what you could expect. Great recommendations and willingness. They have parking. We really loved it! Special thanks to Vincent at the reception for all the help!! Really exceeded my expectations

"Great location and comfortable rooms"

4
30/07/2018

The hotel is conveniently located in the city centre. Parking garage opposite the hotel makes it easy if you arrive by car. Rooms are large and comfortable. Ours was located at the side of the street which caused some noise at night. The hotel bar is definitely worth checking out. Staff was super friendly and very helpful!

"Good location"

3
29/07/2018

Hotel very central. Parking very good. Room a bit disappointing only because it was quite small and the bathroom door was smoked glass. However, it was very clean, and had coffee making facilities. Recommend for a central location. We walked to Veuve Clicquot caves from here took 30 mins. Not much on that side of town. Everything is in the area of this hotel otherwise.

"Comfortable stay"

4
27/07/2018

Arrival wasn't great, someone staying in the hotel had blocked the carpark entrance and so we had to wait nearly 30 mins for this to be resolved, I know it wasn't the hotels fault directly but it certainly wasn't ours and so a gesture would have been appreciated, one night free parking maybe? We booked a large premier room so had plenty of space and a good size bathroom with separate shower and bath. Although we were on the front of the hotel we didn't hear excessive street noise and so slept well. We tried to visit the bar on our first night but service was painfully slow and so we left, we did enjoy drinks in the courtyard on the second night but had to ask for the table to be wiped and for snacks to accompany the drinks. All in all good hotel in a central location for visiting the champagne houses of Reims.

"Disappointing on a large scale "

3
27/07/2018

We booked Taittinger tour and needed a hotel for the night. It was our anniversary so treated ourselves to a more expensive hotel with a pool and in the centre of town so we could walk to restaurants. Having just left the centre of Brussels at a brilliant hotel for two nights for £200. This hotel at £145 for the night was very expensive in comparison. So we expected great things. Parking is secure and under the hotel. 14€ per 24 hours. You press a buzzer and tell them who you are for entry. Our immediate reception was frosty. Probably because I refused to swipe my card for extras. I had paid in advance. If I want anything else in the hotel I will pay as I go. I think the art of holding money against your card is antiquated and insecure. Secondly they want to hold your car keys. My Husband thought it was for security but we read a notice in the lift that said it was so they could move your car. We went back to reception and stated we absolutely did not give permission for anyone to move or go into our car. They were not insured. We don't understand this request as we were parked in a space not blocking anyone. So why would the hotel need to access your car in any way? Clearly don't have the same car insurance rules as we do in the UK. There's large pillars down there. Very easy to hit something. How on Earth we would prove it if something had been stolen or damaged? The room was modern design. Very soulless and smelt of chemicals. Shower room modern and purposeful. There's a minibar. Nespresso machine. Free bottle of water left but they didn't put that in the fridge. Aircon. Wifi was good and strong signal. Just BBC channels in English and news. TV was in the wrong place. No dressing table/chest of drawers. So no where to put things like hairdryer and make up. The room was more design over function. View was the road. Hotel wasn't busy, always give out good rooms when you're not busy. Encouraged people to come back and give good reviews. Swimming pool was freezing cold despite advertising it was heated. Steam room didn't work. Sauna was fine. Pool was difficult to get into and very dirty. Needs a good clean. Outside area was lovely, nice features. But staff were busy serving their friends. We noticed the friends got snacks and nuts with their drinks. Us and another English couple didn't. It was very obvious we were being treated differently. They were constantly asked for more drinks. We didn't get asked once. So left after the first round. All in all we wouldn't go back. We wouldn't recommend it either. Wish we had saved our money and booked the Holiday Inn, Ibis or Mecure as they were all nearby and were around £85 a night. We didn't benefit from spending that extra £60. Compared to what we had just stayed in, in the capital city centre of Belgium too. It doesn't compare. Town was soulless too. Very expensive food. Not sure why Reims thinks it's above other cities in France we have visited for cheaper. Our advice is visit the champagne houses then stay elsewhere.

"Good option for central Reims"

4
26/07/2018

We stayed here for 5 nights in a 'Classic Room with Queen Bed'. The room was great. It was modern, spacious by European standards, and clean. It had a lovely view towards the cathedral. The hotel is very well located with plenty of restaurants and and shopping nearby. We took breakfast on one morning at the hotel and it was simple yet plentiful, and reasonable value. We generally like to go outside the hotel for breakfast, however we had difficulty finding something that was open early close by(7-8am ish). Next time I would book breakfast with my room. All in all this is a good hotel, in a good location, with friendly and helpful staff.

"Great location"

5
26/07/2018

Good value for money. Great location. Resturant sea food selection fantastic . Staff very attentive. All requests were promptly attended to . Walking distance to many attractions. Was offered late check out. Definitely would stay here again .

"Great location, nice rooms"

4
25/07/2018

The location of this hotel is perfect, and the rooms are very fresh, clean and up-to-date. The breakfast did not impress us, we skipped it and we suggest you do the same. Apart from that, no complaints.

"Favourite hotel"

5
20/07/2018

Having stayed here many times we found there has been some degree of updating.The rooms are modern and inviting, comfortable beds, good air conditioning. Other changes are 3 breakfast options and the availability of light lunch in the bar area. Will certainly be staying here on our next trip to Reims

"Excellent location and great restaurant "

5
17/07/2018

Centrally located and only ~ 7 min walk from train. We travelled with our 2 older children and got 2 rooms next to each other. Very clean. Walked everywhere. We don't normally book American hotel chains in Europe as we prefer a local experience. We were pleasantly surprised with the international ambiance at La Paix. Bathrooms large with tubs and separate shower. Breakfast was $17 euro and was well stocked with scrambled eggs, meats, delicious baked goods, yogurts, muesli and espresso / cappuccino at no charge and staff were happy to accommodate. No need to book breakfast ahead - decide when you get there. A Fossier gingerbread with candied nuts is not to be missed. Bar was fun for a night cap. Agree with a recent reviewer - many other hotels near this price point looked run down. Non - smoking which added to the stay - it was a very clean and modern hotel. Front desk quite helpful for taxi bookings. Restaurant was excellent - highly recommended (see separate review). The hotel was perfect for our 3 night stay in Reims. Thank you La Paix!!

"No customer service at night"

1
14/07/2018

Booked a taxi at the desk to take me to dinner and collect me afterwards. When the return taxi did not show called the desk who were totally disinterested. Explained that I did not have the number and was 16km from the hotel. The guy just hung up on me! I have used this hotel over 30 times and right now I can say that this is my last visit ever!

BWP-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review
Dear Travelers We are sorry to read that the last experience in our property of this loyal customer has been ruined at night. We hope to regain his trust and ensure you that this first trouble out of 30 stays is unusual. We care about guest satisfaction and we will continue to keep good service at any time of the day and night. Best Western Premier Hôtel de la Paix

"Good price point-perfect location"

5
11/07/2018

The location is terrific, you are close to absolutely anything you need. We shopped, ate and walked to two different Champagne houses from this hotel. I felt like I wasn't missing out on what Reims has to offer by staying here. They have parking underground, and that is pretty tight-but it was a needed option for us, since we drove a rental car. The front desk staff wears name tags that tell you which language(s) they speak-so you'll always be able to communicate with someone. Our room was very spacious, and I appreciated that after staying in Paris! The bathrooms have a tub and a shower with plenty of space in there as well. You can open the windows in these rooms, which was very nice since we had mild weather at night. The pool is not outdoors, but there is a place to relax and catch some sun right next to the pool with lounge chairs. The courtyard and bar is open late, and it seemed that many people not staying at the hotel even came for some cocktails and to enjoy the space. There is plenty of seating and service was efficient. It's a little pricier than some of the other hotels we looked at, but by staying at a branded hotel, you can rely on consistent service and a clean room. Some of the other non-brand hotels looked quite run-down when we walked by them.

"Lovely hotel in a near perfect position."

5
10/07/2018

An excellant hotel in a very good location. rooms are spotlessly clean, the bathroom appeared to be newly refitted. The bed was comfortable, quiet and cool. The decor can be quite modern with bright colours but i liked that. The breakfast is a good range of cereals, fruit, cooked and continental.It is possible to site outside for breakfast in the court yard if the weather permits. The staff were very helpful when i called upon them once or twice. The pool is nice and the seating area outside pleasant.This hotel may be a little more expensive than others but it is great value. I would recommend for business, families and even a romantic break.

"Centrally Located Luxury"

5
10/07/2018

Chic and easy from arrival to departure. De La Paix is really well located in the centre of things, just a short stroll from the full range of restaurants, bars and shopping. Further afield, yet still within walking distance are the majority of majority sites. On site are its restaurant, champagne bar and alfresco courtyard space for drinks and bar snacks. All very chic and of top quality. Note - A limited amount of underground parking is available, so do make sure you book it prior if you need it. Reception team are welcoming, friendly and very helpful. Likewise, all of the other teams are equally as efficient and obliging. Rooms are very well appointed with contemporary decor and furnishings. Very clean and spacious with all of extras and facilities you expect of a BW Premier. All-in-all a great hotel in a great location for visiting central Reims.

"Does what it says on the box"

5
09/07/2018

Perfectly comfortable hotel, does not pretend to anything other than a Best Western hotel. Clean, tidy, good breakfast choice. Central position, so all sites within walking distance. Plenty of parking availability

"Great hotel in the center"

4
09/07/2018

We stayed here with family for a long weekend. We had a deluxe room, they are way nicer than the standard rooms other people in our party booked. The room was spotless, quiet and quite spacious. One small detail: there were flies in the room. We mentioned this to the staff and they took good care of it. We were in the back of the hotel, the front can be noisy with traffic and people having a night out. The staff was very friendly and helped us out in booking a restaurant as we had no reservations and it was a busy night. They were really nice. The drinks at the bar were rather high in price and you had to place your order at the bar. The location of the hotel is just excellent when visiting Reims. Overall we were very happy with the hotel!

"Another perfect stay"

5
04/07/2018

I have been visiting Reims annually and sometimes more for 15 years, and having tried other hotels and B&Bs the Best Western is the best! The location is great, right in the centre of town, and the underground parking is also a real bonus. The public areas were done up a few years ago and look stunning. To be honest the rooms are starting to look as if they need an upgrade too (my reckoning is that they're about 10-12 years old). Everything is really clean but there are just a few bits that are starting to look worn and out of date. The staff at the hotel are really helpful and have gladly booked restaurants and Champagne visits for me. I'll gladly book the hotel again next time I visit.

"Ideal!"

4
03/07/2018

As said in many reviews the location is 100% perfect and it has good secure underground parking...Staff all very efficient and i guess this is primarily a business hotel but that said it suited us fine...swimming pool a bit disappointing (on the small side) and steam/sauna you have to switch on and wait so that is not ideal!..on our next visit to lovely Reims we will book again...thank you.

"Helpful staff and good location"

4
28/06/2018

I booked quite early and got a decent price. I hadn't planned on paying for breakfast, but did so anyway and the breakfast was good. The room maybe wasn't quite up to par with the hotel's appearance, but it was alright. I had a good stay and the staff at the reception that I was in contact with was very helpful and nice.

"Great hotel, facilities and location!"

5
28/06/2018

Cannot fault this hotel at all. The reception was hilarious, a very funny reception manager, exceptionally helpful too! Room and shower wonderful. 60 lengths in the pool and sauna followed by relaxing on the sunbeds in a secluded courtyard. Wonderful.

"Super location but disappointing rooms for the price"

3
27/06/2018

Just back from a fabulous weekend in Reims. 7 couples in all and booked this hotel for the 3 nights we were in this great city. Rather disappointingly we paid the standard room rate of 180 euros per night and some rooms had a double bed and some were twins even though we booked it 12 months ago. Rooms were ok - business like - shower over a redundant bath (never understand baths in standard hotel rooms), fairly small rooms, modern in build and design. We had a room on the front which was fairly noisy- powerful motorbikes, bin collection at 5am and general post booze frivolities led to a couple of disturbed nights. I am sure the rooms at the back would be much quieter. we adjoining doors with the room next to us and we could hear every word they said. Modern block means every door slam is heard all over the floor. Bottled water in the room was chargeable which is a complete joke at 180 euros a night and 4 star. Never any milk or tea bags for a morning drink either. Clean and beds were comfortable. Location is great with the Strip a stones throw away and the Cathedral and Train Station only a short walk. Lovely courtyard area at the back for quiet sitting and enjoying your breakfast. Decent bar area and entertaining staff in there who know their drinks!! All in all ok but expensive for a room which is equivalent to a Premier inn room.

"Relaxing in the Center of Reims"

4
17/06/2018

After a very busy day of flying we picked up our rental car at CDG airport and drive 1.5 hrs to Reims. We chose this hotel because of its location. Parking was available in their garage but you must make arrangements prior to arrival for a parking space. The rooms are nicely appointed and our overlooked the center court which has tables and chairs and where you can have a glass of wine and relax. We dined at the hotel's restaurant and had a very hearty meal. All in all a good experience.

"business hotel with some up and downs"

3
17/06/2018

It enjoys a central position , with its own paying parking, a good structure tailored for business travellers , a nice bar with an outside space enjoyable in good season , and so about the structure everthing is fine, except that there is only elevator, and that on our floor (sixth ) there was a strong and unpleasant mould smell ...Rooms are business minded, you can find the always appreciate nespresso machine . The staff needs , a better training, any interaction with tem , check in and check out , as the bar, took really too long too get a proper assitance or decent reply .Check out then was a sort of night are , forcing us to wait twenty minutes to pay local taxes and parking fees as the lady was not too expert in making the invoice...for one night it is okay and the town does not offer too many better alternatives

"Such a great location"

5
07/06/2018

We chose this hotel because of its location and were no disappointed. It is in the middle of town, walking distance from all the places we wanted to visit in the city, particularly the Cathedral de Notre Dame at Reims. The building was recently renovated. The personnel at reception were very nice and helpful. They were eager to help. The building has parking for guests so we could park our rented car. The room was nicely decorated and the room was very comfortable with good air conditioning, free toiletries and ample space to move around. The bed was a large double. Free wi-fi is available. Highly recommend this hotel.

"Great hotel with large rooms in a great location"

5
05/06/2018

We really loved this hotel. We were walking distance to everything and there is a great pedestrian mall around the corner. The desk staff were very knowledgeable and helpful for our stay. There is not a concierge, but who needs it when you have such a helpful group at the front desk!!

"Great central location"

4
03/06/2018

Clean and efficient hotel, compact rooms, helpful staff. Not very much storage room, no proper wardrobes. Secure parking available at an extra charge but be sure to pre book as space are limited. Lovely outside space, drinks in the bar overpriced. Great location though in the heart of Reims centre in walking distance of all major attractions.

"Excellent service, staff and facilities "

4
03/06/2018

The restaurant was great with fantastic food and staff. The breakfast was good and very varied. The pool was a bit dirty but nice to cool off in( not for children). Ok fitness room but not so good air conditioning there ( in the room it was great) The room was spacious and clean. Bar was great with bartender mixing drinks and giving a show. :) Definitely coming back here!

"Wonderful modern hotel"

5
02/06/2018

Loved staying here! Just driving up you know it's going to be a great place. Lovely spacious rooms. Comfortable beds and bathroom clean and well appointed. Very picturesque dining area. The night we arrived enjoyed drinks at the bar. Staff extremely friendly and helpful. Loved it. Swimming pool is salt water, nice sauna and exercise room. Perfect central location. Has own pay parking lot.

"Great Location, wonderful service"

4
01/06/2018

nice size room, Comfortable bed and furniture and the air conditioning worked best with drapes closed since we we on the sunny side of the hotel. Parking spaces are that but that seems to be true in all of France.

"Comfortable hotel, convenient location"

4
29/05/2018

This is a modern hotel located amidst an older set of buildings. The furnishings are new, the place is kept clean, and it is very convenient to sights in Reims. The downside is that it can be noisy, depending on the crowd and time. We were there on a weekend, and there were several loud groups in the cafe in the interior courtyard (maybe they had had too much champagne). And another night there was a loud group on a balcony or with their window open. Our AC wasn't very efficient either. But the bar is very chic, and it seems very popular. You can park in the garage beneath the hotel if you reserve a space ahead of time. Our room, facing the courtyard, also had a view of the cathedral.

"Excellent - will definitely stay here again"

5
29/05/2018

We don't normally go out of our way to stay in a BW hotel after some poor experiences in the past, but the Hotel de la Paix proved our initial concerns were unfounded. This is indeed a very well appointed and attractive 4-star hotel which provide everything we needed for a short 2-night stay in Reims. We brought our own car over on the Eurotunnel from the UK and used the Buirette multi-storey car park on the other side of the road. It was OK though the access ramps are very tight if you have a large car like us. The hotel offers validated parking which worked out at 6 Euros for the two nights we left the car in the car park. Our room up on the 5th floor was great, really nice modern style with thick carpeting and atmospheric back-lighting. Fine for a relaxing leisure stay but the low light level could have been a bit annoying if I were here on business and trying to work in the room. The very effective aircon was a welcome relief as our visit coincided with a heat wave (29 deg C outside). The TV had plenty of French HD channels (terrific pictures of the Roland Garros tennis which was on) and also BBC1, BBC2 and Sky News for UK guests. Wi-Fi was OK but the signal strength seemed to vary at different times of the day from good to quite weak. The hotel serves a very nice breakfast and you can sit out in the courtyard if the weather is up for it. We also had a nice dinner one night (reservations strongly recommended on Sunday evenings as many local restaurants are closed) - didn't have a particularly nice table as we were relegated to a back room, but the food was nice. We are already thinking about a return trip to Reims as there is much more to see in the area, and will almost certainly stay at the Hotel de la Paix once again if we can get a similar rate.

"BWP de la Paix makes Reims a trip highlight"

5
27/05/2018

BWP de la Paix is a great place to stay. It made the Reims part of our visit very special. The hotel is beautiful and the service is excellent. The location is superb being walking distance to many of the wonderful Reims points of interest. The vibrant feel of the adjacent square puts one in a festive mood and makes it hard to leave. Indeed we added a night to our stay because we had enjoyed the hotel and the associated vibes so much. Note the restaurant is simply excellent, but be sure to make a reservation because others know how good it is and it can fill up.

"Fabulous!"

5
23/05/2018

Great hotel!! Clean, heart of the city, great staff! Staff booked Champagne house tastings for us, felt like a 5 star hotel. Absolutely beautiful and the beds were very comfortable. Will definitely stay again.

"Nice Hotel"

4
14/05/2018

I rated this hotel a 4 out of 5. We only had a short stay here and did not experience all the hotel had to offer but felt that a 3 was a bit low. Check in was easy, parking was easy (although they did require that we give them our car key). The room's décor looked very new, was a bit smaller then other rooms we had rented in the UK and Belgium. We arrived quite late in the day and one remote in one of our rooms did not seem to be working plus the A/C did not seem to be functioning as well as the other room. We were tired and did not complain. The location was excellent and the city was quite a pleasure to explore for the short time we were there. I would recommend this hotel and would stay again and hope to explore more of the hotel.

"Close to the centre of Reims but that's it"

2
14/05/2018

A less than seamless check in, the property is under going renovations and when we ask for some fresh towels we are told “you only get one lot of towels per day”. The experience here was a low point of our trip and nothing like this has been said to us anywhere else in Europe, or elsewhere in the world for that matter. Find somewhere else to stay.

BWP-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review
Dear Travellers, We kindly inform you that one of our building has been fully renovated last winter for your comfort and that the renovation is completed. In room you will find towels, robes and slippers. If you require more towels feel free to ask Front Desk. Our staff is at your entire disposal during your stay. Best Western Premier Hôtel de la Paix

"Elegant Hotel in the Heart of Reims!"

5
10/05/2018

We had a wonderful, relaxing stay at this 4-star BW hotel in Reims! All the staff were friendly and welcoming. Our room was comfortable, clean and spacious! We had a view of the cathedral from our room. We highly recommend this hotel! Breakfast was delicious.

"Very Good Hotel "

4
05/05/2018

This is a very nice hotel in a great location. The staff is extremely accommodating and set up tours for us of two champagne houses. The hotel is a 5 minute walk from the train station which takes 45 minutes from Paris. Reims has a charming town center with lots of cafes, restaurants, shopping, and champagne shops. This hotel is in the heart of it. The two houses we visited were within walking distance. The hotel will call a taxi if you don't feel like walking. Reims has a rich history and where the kings of France were coronated for hundreds of years. The Cathedral is easy walking distance from the hotel and a must see. It is magnificent and free. The Palace of Tau is beside the cathedral and is well worth the 8 Euros to visit. We stayed 2 nights and could have stayed many more. This is a wonderful, charming, walkable city with plenty to do and Hotel de la Paix is a perfect place to stay. The hotel was built in 1919 and has a blend of old architecture with more recent additions which are very well done. I would say it's similar to a 4 star hotel in the states. From my observations this is the second nicest hotel in Reims after Chateau Les Crayers which is absolutely stunning and priced accordingly. We had a great stay at Hotel de Le Paix!

"Wine Tour"

4
01/05/2018

We arrived late at night in the hotel. The reception was efficient to handle our group of 40 people. They have done the pre-check-in for us. Within minutes, we all got in the rooms. We stayed in a newly renovated trendy room. Neat and tidy. Minimalism. In the morning, while we walked out to the restaurant, we found that the hotel is also a renovated one from an old building. What an integrated architecture. Breakfast was good and I enjoyed staying in here.

"Top spot in Reims "

4
28/04/2018

This is our second visit to this hotel. It is in such a great central spot. The rooms are lovely and the shower has good water pressure. The restaurant in the hotel is also very good if you are too tired to go out. The staff are also very friendly and helpful

"Consistently good"

5
27/04/2018

For the third time we chose this hotel for a one night stay whilst motoring to the South if France. The hotel is conveniently situated, the bedrooms are spacious and comfortable, the entire hotel is exceptionally clean and well run, the staff are helpful and welcoming and the underground garage with direct access to reception is a big plus avoiding the worry of the car being broken into. We will be back !

"Great Location.Fantastic service."

5
24/04/2018

Our room was perfect.Excellent bed.Great bathroom.terrace.Very clean.beautiful bedding linen.Great central location.The very best service ever.We were really impressed with the service we received from the front desk.Highly recommend it.

"Happy with our stay"

4
18/04/2018

This hotel was booked as part of a biking package. We were more than satisfied, The room was large with an expresso maker and a nice terrace. The breakfast had a lot to offer and before a long day of riding I filled up on eggs,pancakes,and sausages. I was having a problem with the bike rental and when I asked at the front desk about making a phone call the woman at the front desk offered to call on my behalf. Very satisfied.

"Central location and good and slightly different"

4
16/04/2018

Like a lot of Reims, things are not as they at first seem but emulate the old style. This hotel is a delightful mix of contemporary inside with older style outside (except the colourful mini balcony wall on the Place Drouet d'Erlon end. The hotel sprawls over quite an area of real estate. The food was adequate rather than stunning (we had a group meals which was slightly overcooked). The main bar is very lively and noisy which may not suite everyone. However there are many bars and restaurants nearby. A great base to explore Reims and its champagne houses.

"Great location - cool hotel"

5
09/04/2018

Great mix of new and old and what a fabulous spot to be able to enjoy the city. Front desk recommended the Notre Dame light show that I had never heard about before, (and I have a ton of people working in the city...) and so happy they told us! Can't wait to come back.

"Great stop over point"

4
08/04/2018

The staff were very helpful and polite and the hotel was comfortable and quiet. We enjoyed a pleasant meal in the restaurant, and although we did have cause for complaint ( something in the food that shouldn;t have been) the staff dealt with it well and we received 2 complimentary desserts. The champagne bar didn;t have the one we asked for in stock, although it was on the list! Very central and easy to walk to shops and the cathedral etc. Would recommend

"Wonderful"

5
05/04/2018

After a long car journey through France on a busy Easter weekend we were welcomed by incredibly polite and helpful staff who went to great lengths to place us on the same floor as we had 2 rooms. We even had newly decorated and literally were the first to stay in these rooms. We hadn't booked ahead but have stayed there before and the service is always as good. The rooms were immaculately clean. It could not have been busier at breakfast but they handled it beautifully with patience and still a full buffet to choose from. Even if their own car park is full there is one across the street which is useful in a city centre. We cannot recommend this hotel enough.

"Right in the heart of Reims and very comfortable"

4
04/04/2018

We haven't stayed in a BW for many years and didn't realise we had booked one on our way to the alps. But we were pleasantly surprised at their 'Premier' brand. Parking under the hotel was welcome - but why do hotels have to charge for parking - just another hidden cost that we will look out for in future. Anyway - we liked it and we will return.

"Excellent Customer Service, Comfortable Hotel"

4
29/03/2018

Good location, excellent customer service and pleasant staff. Some design faults make rooms less than amenable (deluxe room) especially the too high for comfort high plastic chairs, but generally well appointed. Major flaw is the internet which barely works only some of the time. If like us you depend on reliable connection don't stay here. Bar and lunch area is very pleasant. Room overlooking courtyard is pleasant.

"Great Hotel"

5
15/03/2018

We were using Reims as a central point for 3 days of Champagne tours and this was the perfect hotel. Very clean, modern, all the conveniences you need. Good breakfast in Hotel and the attached restaurant was great for dinner. Very secure as key card needed for elevator use. Bar was very nice and the bartender was a hoot, he could do the whole cocktail type experience with the flipping and juggling of bottle and mixers. The staff was very nice and friendly. Will stay here again.

"Very well located"

5
13/03/2018

We were there one night. We were in our way to Tours from Strasbourg when our rental broke down. Due to timing issues we rerouted to Reims. Looked up this hotel and were happy with our choice. Literally around the corner you'll find all types of restaurants. Just keep in mind that lunch is served only from 12-2 pm. Then it is very difficult to find a place willing to serve lunch as we know it. The room was very comfortable.

"Perfect location and hotel"

5
24/02/2018

We were overly impressed by this Best Western as it was centrally located, had wonderful staff, a delicious restaurant on property, easy affordable parking and large beautiful rooms. We are usually boutique hotel type guests, but this was as boutique as any small place. The lobby and coffee bar was beautiful, and we loved eating at the La Paix restaurant. Our room was clean, came with coffee/tea/water and had a great shower. We were comfortable and loved the outside living room to relax at night and have a champagne recap. The staff was great with their Champagne recommendations and maps as well. Great stay!

""champagne " hotel"

5
22/02/2018

brilliant staff , always polite and very very helpful Easy access , 2 minutes from motorway , set in a great area of the city walking distance to all attractions , bars and eateries of all budgets and standards Room very large and airy with fabulous bathroom fabulous pool and cocktail / champagne bar

"Bat Manageress Shocking Customer Service"

1
10/02/2018

So 3 guys enter a bar. Sadly though this is no joke playing on supposed differences in intellect between different British nations but a tale of woeful customer service by the bar manageress. Great service, great cocktails , 2 bottles of champagne and good fun was had between the 3 of us but as our night drew to a close, which was 30 minutes before closing time I hasten to had, the bar manageress decided to close our tab without any explanation. This was such a shame as our American bar tender had, until this point, provided fantastic service and really looked after us. Why the manageress decided to close the tab without warning or explanation was completely beyond any of us. A complete lack of ability by the bar manageress to explain why left us dumbfounded but no doubt we were now clearly of the opinion she was somewhat “stuck up” and completely lacking in any customer service skills. To be clear this review was written within 15 minutes of leaving the venue so judge for yourself if we were in an unfit state!!! Will we visit again - absolutely not. Which is a real shame as we had been so well looked after until the bar manageress effectively pulled the rug from under our bar tenders feet leaving her feeling no doubt uncomfortable as to the sudden lack of service and hospitality.

BWP-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review
Dear Travellers, Our bar is opened everyday until 2.00 AM. We must respect rules given by the State and cannot have any guest in the bar after a specific time. Moreover the shift of our barmen ends. These 3 customers have been notified that they could not get any extra drink but they unfortunately did not understand it. Our staff keep at any time customer service skills and hospitality. Best Western Premier Hôtel de la Paix

"Modernised hotel in a good Location"

4
02/02/2018

While it is not a quaint historic hotel, we think that this is a good place to stay when on a short trip to Reims or as a base for a few days travelling nearby. it is walking distance from the station and in a good handy part of the town, with a decent view of the Cathedral. The staff were friendly and were able to arrange early checkin for us which we very much appreciated. I wouldn't say that there is a wow factor but the rooms are comfortable and larger than others and we have not found somewhere in the city that does it better.

"Review of Best Western Reims"

3
27/01/2018

Arriving on the 1st of January meant that there were not a lot of the usual accommodation places that I would have preferred in the Champagne region open. Best Western seemed a good choice for 2 nights as most of Reims would be open and they had secure parking. Arriving, there is no where outside this hotel to stop the car. The trainee at reception was more interested in giving me her pre prepared speech about how they were not responsible for police giving us a ticket than explaining to me where to put the car so I could run back out and let my husband know before he held up too much traffic. Not a great start, however after doubling back we located the carpark and brought our bags up to reception. This hotel has a grand foyer and nice bar but heading upstairs to our room, we encountered funky lights and orange walls which cheapened the lovely old building. We had a good view of the courtyard and roof tops towards the cathedral. We booked a deluxe room and it was a good size with a separate siting and dining area and a tv that swiveled to face the bed or couch. There were 2 tables and a good space for 2 suitcases. A bath, good space on the vanity and a good shower rose completed the adequate bathroom. There were no wine glasses in the room despite having champagne in the mini bar, the tissue box was empty and there was another useless hairdryer attached to the wall and no power point in the bathroom. When I called up to request these things I was told it would take 45 mins as there was only the receptionist on staff (it was the 1st January). I was also informed that if I wanted wine glasses I had to get them myself from the bar. We decided to head to the pretty champagne bar for a drink instead but it was closing at 8pm and the bar girl coldly could not suggest where we should go for dinner or a bar that was open. That said, this hotel is in a great location for the mall, Reims Cathedral and some of the champagne houses. There was also some better service once the team had come back from their time off.

"Great central hotel"

5
18/01/2018

We stayed here for 3nights and had a wonderful time. Good breakfast and very friendly staff who couldn't do enough for you. Rooms very good although unsure about the frosted glass doors to the bathroom. Would definitely stay here again.

"Amazing hotel in the city center!"

5
06/01/2018

I had the most amazing experience at the hotel de la Paix.First of the location is just perfect. It is close to everything,a short walk to the train station,Cathedral is just behind. Breakfast is abundant and excellent . The hotel bar is very well designed and lively in the evenings.The hotel restaurant serves great French fare and reasonably priced wines from all regions as well as champagne choices. Upon check in we were upgraded to a larger room and allowed to have our room early before 12 noon. I highly recommend!

"New Year in Reims"

4
05/01/2018

Central hotel with spacious comfortable rooms and secure parking. We were concerned on arrival to find that there was a big wheel set up immediately outside of our window however the curtains shut out the flashing lights and the double glazing shut out the noise so no problem there. The staff were all very pleasant and helpful and the only negative factor (which in truth was only an irritation) was that we needed to take three different lifts to get from the car parking area to our room. Although the restaurant was good there are so many really good restaurants on the doorstep that it is a shame to eat in the hotel, unless, like us, you are weary after arriving and just want to eat and then fall into bed. A TIP; If you are arriving for New Year in Reims make sure that you have booked a restaurant for the night of 31 /dec as they fill up quickly. We had booked for both the 31 Dec and the 1 Jan although there did seem to be plenty of restaurants available for the 1st January.

"Modernised hotel in good location in Reims"

4
03/01/2018

The reception area is large and newly modernised. The staff are very friendly and efficient. Our room was modern with a good bathroom with shower. Altogether very comfortable and in a brilliant central location. We used the heated indoor pool in the leisure centre. It was easy to keep the car in the basement car park, which was well laid out. We did not eat in the hotel restaurant, but there is a big choice of other restaurants nearby. We would return.

"One night stop over"

4
02/01/2018

We stopped over for just one night with 2 teenagers and a small dog, while travelling from the south of France to the UK. The hotel is very central to shops, restaurants and anything else one might need, yet is just a short, easy drive off the motorway. Parking underneath the hotel is secure. The rooms were clean and comfortable and a plentiful breakfast was included in the price. It consisted of cereals, fruit, yoghurts, breads, plus scrambled eggs, sausages and bacon. There's a lively bar area with fireplace and attractive courtyard for fresh air. This is an elegant and comfortable hotel option right in the middle of town. I would definitely stay again. The cathedral Notre Dame de Reims is a 10 minute walk away and really worth a visit.

"Great location!"

5
31/12/2017

An easy walk from the train station and conveniently located in the city. My room was very nice and the staff was very friendly. I highly recommend this hotel if you are visiting Reims! Whether you are here to see the cathedral or go on a tour of the champagne vineyards.

"Comfortable main street hotel"

4
27/12/2017

The hotel is conveniently located near the centre of town and a 10 minute walk from the train station. There is only a small car park at the hotel but directly opposite the hotel is a large multi storey car park. The hotel had clean and comfortable rooms and the buffet breakfast was sufficient and the service was friendly and efficient. It was a good base to explore the town - the beautiful cathedral, markets and restaurants were all about a ten minute walk away.

"Lovely Stay"

5
25/12/2017

Stayed here for a three night visit to the Champagne region. Centrally located, it is very convenient when arriving/departing by train to visit other cities such as Epernay. Check-in/Check-out was quick and the rooms were very comfortable. We ate several times at the restaurant and the food was delicious. You also have dozens of other restaurants options outside a within a block from the hotel. Champagne house in Reims are dispersed and not very close, but the location was perfect to enjoy the evening eating out and drinking Champagne. If we return to Reims, we will come back for sure.

"Perfect base for Champagne tasting and visiting Reims!"

5
20/12/2017

This property is better than it appears. I wasn't that familiar with Best Western properties but is this is the norm, I will search them out. Rooms were very large and comfortable. Staff was extremely helpful both before my stay, via email and then once we arrived. But the best recommendation I can give is that my daughter's friend left her tablet in their room as we check out. We didn't realize until the following day. Not only was it found but then returned to my daughters friend immediately. Well done Best Western de la Paix!!!

"Girls weekend in Champagne"

4
18/12/2017

As a group of 3 girls we wanted to explore the Champagne region. Its very difficult to find triple rooms in France so we were delighted to find them available, at a reasonable price, at this central hotel. We didnt intend to spend much time at the hotel but as it turned out we spent an entire evening there. They have a lovely courtyard with a pool, and there was (slow) table service offering the local wines. I would return here for the triple rooms, but if I were travelling as a couple Id look for somewhere a little more special.

"Very comfortable"

4
17/12/2017

We stayed here one night en-route to Strasbourg. Reception was very helpful and check-in efficient. The route to our room involved taking a lift from Reception to the 1st floor, then a short walk past the Swimming Pool area to another lift up to the higher floors. Our room was very clean, nicely appointed and very comfortable. Would definitely return again.

"Made Me Rethink Best Westerns"

4
14/12/2017

I have never stayed at a Best Western and was a little wary of doing so this time (normally choose more luxury options). But my top choices were booked, the TA reviews were positive, and it seemed a great location. I had received an email a few days before our scheduled check in to answer some questions about our arrival and stay. I was happy to have an opportunity to let them know we'd be arriving well before check-in (9 or 10am I think I wrote) based on our early morning arrival at CDG and the 1.5 hour drive to Reims. We arrived within that window and they had a room ready for us - the opportunity to check in, unpack and take a shower etc. after our overnight flight was an absolute game changer. The room itself was quite nice - kind of mid-century modern decor with a couch, table, ample closet and space in the bathroom. There were nice plush towels too. The shower was a bit small and the hair and body gel combo in the shower was odd. I really wished they had actual shampoo and conditioner. But this might be a suburban France thing as our hotel in Beaune (though not in Paris or Lyon) had the same thing. So note to others to bring your own if important (I wish I had). We also had a nice view of the courtyard. Otherwise there are a ton of shops, bars and restaurants within close walking distance of the hotel. But the big champagne houses are a bit of a hike - maybe a 30 minute walk. The hotel has parking but they had no free spaces when we arrived. So we used the garage across the street - it is open 24 hours and we left our car there overnight. It was quite safe and affordable. We did not eat at the hotel but had drinks at the bar more than once. The staff was very nice but a little overwhelmed (women seemed to be running around while the men engaged in Tom Cruise Cocktail theatrics without helping serve tables). We sat at the bar so were fine but many at tables seemed a bit annoyed at the slow service. I loved one drink, Just A Dream, on their cocktail menu and must find out how they make it - amaretto, gin and Bailey's (my favorite things!) with whipped cream and chocolate shavings on top. I've tried to make at home but can't seem to get the proportions quite right. Anyway, we had a great time during our stay and would certainly return if we get ourselves back to Reims.

"A return visit "

5
08/12/2017

This was our second visit here and only wish more hotels were like this. They have everything absolutely spot on. The bedrooms have everything you need including extras such as iron, tea and coffee, Safe. Both times our room has been spotlessly clean, beds comfy and fairly spacious. The only slight gripe is the only English tv channel is CNN news. BBC world doesn't work, but not the end of the world. Staff are very friendly and helpful and speak very good English. There's a lovely bar and a good restaurant too that is extremely reasonably priced. Overall a very nice hotel and one we will return to. We ate here and at L'Epicier au Bon Manger and Le Grand Cafe both of which were excellent. A great place for a long weekend away if you want to park and forget the car!

"Clean and modern but annoying."

4
03/12/2017

Makes a nice change to find a French hotel with decent lighting in the bedroom. It's a different matter in the bathroom where, instead of having the light switch by the door it is on the far side of the room at the rear of the vanity unit so in the middle of the night you have to walk across an unfamiliar room in the dark. Straight from the school of stupid hotel design. Had a busy day in Reims? Want to sit in a nice comfy chair to relax? Well find a different hotel, this hotel doesn't have any. Want an assistance rail by the toilet? In this large bathroom why have they crammed the WC and rail up against the wall? This is in a "superior" Privilege room. The rest of the hotel is OK but these things are annoying and they shouldn't be.

"Great Location, easy walk to everything"

5
28/11/2017

The hotel is very well maintained. It is very centrally located and an easy walk to all of the major sights in Reims. Also, it is surrounded by excellent restaurants. There is a restaurant in the hotel as well as a parking garage below. Staff is friendly.

"An excellent hotel!"

5
22/11/2017

From the location of this hotel to its well appointed rooms to the friendliness and professionalism of its staff this hotel is hard to beat. We didn't have time to eat at its restaurant but can imagine the quality would be top notch.

"Amazing staff"

5
19/11/2017

After making a wrong turn from the train station and not reading my gps correctly I ended up walking around for 45 minutes dragging too heavy bags. (They are a 10 minute walk from the station) I am 65 years old and was traveling alone. By the time I arrived at the front desk I had a complete asthma and anxiety/ meltdown attack and could barely stand or breath. They saw I was in distress and escorted me to my room (tall gentleman) who talked to me calmly and made me feel more comfortable. I cannot thank them enough. If you have lots of luggage take a cab! Their restaurant in the hotel is extremely good and I ate there twice. You can easily walk to the Cathedral from the hotel. They also are renovating the hotel including rooms. It is also a great area to book the champagne tours. Do not miss the Museum of the Surrender nearby. I was very pleased with the hotel and applaud their caring staff

"Excellent City Centre Stay"

5
18/11/2017

Stayed here for one night with a group of friends. From the moment we entered to the time we left all of the staff were excellent. If youre travelling by car it is recommened to pre book a parking space in their covered garage as there are more rooms than spaces. The bar staff were friendly and professional and the room with a balcony was perfect and spacious. Our check out was fast and efficient. We would definitely stay on our future visits to Reims.

"Very Good Central Location"

5
14/11/2017

We arrived without any problems having reserved a basement parking space. The staff were very welcoming and hospitable there was slight confusion as the whole group booking had been made in one name which resulted in the final invoices being complicated. The rooms were very palatial and furnished to an exceptionally high standard. This is a bright modern hotel with very efficient house keeping staff who were always polite and helpful. The rooms were very quite however, with the window open overlooking the front there was noise from groups of youths until 2am if you you closed the window you could not hear the street noise, but would have to use the air conditioning. We visited the bar which was very busy but did not experience any service problems, the bar staff were very knowledgeable and efficient. I would return to this hotel & recommend a visit to others.

"Great Central Location."

4
11/11/2017

You couldn`t stay closer to this cities vibrant centre. What's more there is secure underground parking in the hotels basement. Our second visit here and the hotel offers reasonably sized rooms maintained in good and clean condition. There is s nice bar and outside courtyard area. Staff are efficient.

"Perfect Location"

5
07/11/2017

Modern hotel in great location to explore the city. The rooms are modern and well appointed. The terrace bar is absolutely lovely for breakfast or a pre dinner drink with a good size pool. Would stay again.

"Perfect Place to stay in Reims"

5
05/11/2017

Great hotel centrally located in the heart of Reims. Room was well appointed and comfortable. Breakfast was plentiful with lots of good choices. Staff was helpful and friendly. There were lots of good eating choices right outside the hotel. We were only two blocks from the train station.

"Really nicely kept "BUT""

3
02/11/2017

Chose this Hotel as was well located and our friends had been there before. Arrived and parked the car in the unground carpark,took the lift to the reception and checked in. I was asked to leave my car keys behind the reception for security reasons. So i did not thing anything of it at the time. The next morning i ended to use the car so got my keys and went down to my car,only to find it had been moved without my permission. Did not check milage before i left it so can't say if it was driven on the road or not. The room was 100%, best room i have stayed in for a while,clean and very well put together. The hotel bar staff are a little slow and the music in the bar area got loud so we moved further away from the bar only for the music to be turned up in the area we moved too. Breakfast the next morning we though we would use the restaurant for ease, A big mistake as we were sat down at a table a good walk away from the main room where the food and drink were located. On getting to the coffee and tea area we found there was No drinks available as it was very busy, had to tell the staff they were empty and then it took 15 mins for them to top it up. Now on to the buffet food area, Well hardly any food to have as it was not being topped up quick enough. We had a coffee and went to a cafe outside the Hotel. I would use this hotel to sleep in again,but would not use the breakfast restaurant again or the bar. One more thing that is great if your a fish lover, the main evening restaurant is the best i have ever eaten in, Fresh fish and made to order. They had a glass cold room with a man preparing the fish as the chef needed it. So only gave 3 stars as bar staff and moving the car without asking are not good.

BWP-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review
Dear Travellers, We have read this feedbaback with attention and we thank MKR1603 for taking the time to write this review. Car key are kept at Front Desk for security reason and also to re-park cars if necessary as some car spaces are a bit stretched. Of course cars are not driven on the road. If you don't want to leave car keys at Front Desk, we only request a phone number to contact you if necessary. As it was quite busy at breakfast, an extra quieter room has been opened this specific morning and the buffet breakfast has been refilled progressively. Finally we are pleased to read that this traveller enjoyed the restaurant and its fish. Best Western Premier Hôtel de la Paix

"Ideal base as a tourist"

5
02/11/2017

Stayed here in June for 3 nights. Planned with some friends to do a champagne weekend break. Basing ourselves here was ideal. Here's the good bits: Great location in the centre of Reims - loads of restaurants on the door step, catherdral a few minutes walk away. We booked the carpark on site beforehand (its a small area and you leave the keys at reception so they can move the car if neccessary). Our friends have a 4x4 and parked in the public carpark which was opposite the hotel. Friendly and helpful staff. Very clean rooms and public areas with a modern decor. Rooms were a good size, had free wifi, hot shower, comfy bed and pillows, safe, kettle, hairdryer, iron, fridge, tv and effective aircon. We booked a couple of wine tours a month before we went - one was at Taittinger and we walked there from the hotel (took half an hour). Another was through Cris Event (can highly recommend) and we were collected from the hotel. Ate one evening meal at the hotel restautrant and it was very, very good. Can highly recommend even if youre not a guest staying here. I really can't recall any negatives,

"Nice modern clean hotel with a great bar"

4
01/11/2017

We had a lovely room that was good value and quite large. The breakfast was good but the best aspect was the cocktail bar and really comes to life in the evening. Great service and great cocktails.......and some late nights.

"One night in Reim"

4
25/10/2017

We were only staying one night as part of a drive to Italy. Car park is very tight but has Tesla chargers so allowed us to head to our next stop with a full charge, the bay was reserved for us by the hotel staff. clean, and central, I would stay here again

BWP-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review
Dear Travellers, Indeed our property has 2 on-site Tesla Destination Chargers. Please notice us prior arrival if you require a car space with a charger. Best Western Premier Hôtel de la Paix

"Good location "

3
22/10/2017

Stayed in a deluxe room. Found the hotel to be comfortable but the rooms a little tired. Appreciated the room had a walk in shower. There is a lively and popular bar at the hotel although the prices for champagne are quite high for Reims. Laundry broke a button on my shirt. Hotel provide a credit, but will cost more than credit to get repaired. Not happy with resolution. Small gym with older Technogym equipment was alright. Small indoor pool.

"Fantastic"

5
22/10/2017

Sadly we were only staying one night as part of a two day visit to the Champagne region. This is a bright, modern hotel with fantastic facilities. Easy walking distance to bars and restaurants and the amazing cathedral. Would highly recommend and hope to return soon.

"Great stay except for the gritty mushrooms."

4
19/10/2017

We have stayed in this hotel on at least 4 other occasions and have been very impressed by the hotel, it's staff, and restaurant.On this occasion someone forgot to wash the mushrooms. Previous experience and the fact that we accept “ S*** sometimes happens”.Means we would not hesitate to use this hotel again.

BWP-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review
Dear M. S, First of all we thank you for your loyalty and I'm pleased to see that you are still impressed by the hotel and restaurant. I thank you for your notification regarding the meal. I'll check with the Chef what happened exactly and we will care of it. I'm sorry for the inconvenience you had. We look forward to welcoming you again. Regards, Best Western Premier Hôtel de la Paix

"Fabulous Birthday Stay"

5
18/10/2017

This hotel was a perfect base for me to celebrate my 50th birthday with a group of friends. The service in the hotel is excellent, all the staff are very friendly and helpful. Nothing was too much trouble. It is a lovely hotel and managed very well. Spacious rooms and well kept. I would like to thank Betty in the reception team for being so kind and booking all the transportation for us on Friday and Saturday night – it all worked perfectly thank you. Alex on reception- thank you for being so kind and arranging for our amenities to be delivered to our friends rooms, so helpful thank you. To the team in the bar and in the restaurant for serving my birthday cake thank you. I would have no hesitation in recommending this hotel in Reims. Thank you to all the team for helping make my 50th birthday so memorable. See you again soon I hope…

BWP-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review
Dear Bernadette G, Its a pleasure for us to read that our hotel was a perfect base for you to celebrate my 50th birthday. I've just shared your feedback with our staff. We also hope to see you again soon. Regards, Best Western Premeir Hôtel de la Paix

"Perfect stay "

5
09/10/2017

To all staff Having stayed one night with you was not enough! The staff are extremely professional and very welcoming at the front desk. The setting is stunning with beautiful rooms which were immaculate (excellent housekeeping) breakfast was spot on and again friendly and professional service was received from the waiting staff I would highly recommend this establishment for business or leisure. The bar offers a relaxing atmosphere for anyone just joining for drinks five stars to you all.

"Location perfect"

4
08/10/2017

The hotel de la Paix is perfectly located in the centre of Reims. Once again we chose this hotel from TA reviews and overall we enjoyed our four nights here, for the following reasons: Close to Gare Reims and easily walked: 400 metres or seven minutes approx Courteous staff: front of house, bar, breakfast, room The concierge let us into our room early: great. Our standard double room was a good size for us, a nice bathroom and quiet Fridge AC and windows you can open to let in some fresh air Three efficient lifts, two one end and another at the opposite end of our floor. A nice bar area with a lovely courtyard outlook We had the Express breakfast in the lounge/bar: juice, coffee, croissants for euro 7: good value for us. We used the hotel restaurant La Paix: plat du jour was nice and good value. It's a busy place. The only thing less than satisfactory was the wifi: poor. Wifi is now essential kit for us and in six weeks of travelling through Italy, Switzerland and now France; this is by far the worst. We both have iPhones and iPads: four devices. The hotel system requires separate email addresses for each device: we have four different email addresses as it happens: do you!!! If you're like us and have a number of devices: have a corresponding number of email addresses. Also, the sever disconnects you after inactivity and I lost count of the times we logged in. Nevertheless we liked the hotel. Recommended

"Great Central Location in Reims"

5
08/10/2017

A nice hotel in the center of Reims with easy walking to shopping, restaurants and close by to the Champagne winery tours. Also just a few blocks from the Reims train station - easy walk with luggage. Fabulous champagne themed bar. We had a very comfortable room with complimentary breakfast and overlooking the fountains and street cafes. Helpful and attentive staff. Good value!

"Does the job"

4
07/10/2017

First of all, I was surprised that the capital of Champagne had so few full-service hotels, and virtually none of the major European or American chains, given the number of tourists visiting the city. This hotel was the best compromise on price, location, and reviews. I will say it was "solid." The public areas need a major facelift (has a modern but dated look and the carpet is truly ragged.) My room was better - spacious, good bed, large and quality bathroom. The front desk staff were helpful and the location is central to everything you'd need in Riems (train station, the cathedral, and the major champagne houses.) This is not, however, a hotel I would "hang out" at for atmosphere. If you want that, maybe look for a B&B type place in the area.

"Decent hotel in central Reims"

3
07/10/2017

The Hotel de la Paix is a typical chain hotel and is well located in central Reims within walking distance of all the attractions. The restaurant is pretty average (although there are plenty of good places to eat in Reims) but the staff are friendly and secure parking is available.

"Good hotel,"

5
01/10/2017

I stayed there with my friends as a base to explore and enjoy Reims and champagne . The bed was confit in a spacious room with clean bathroom and lovely breakfast Buffet. I ll defenetly recommend It . Next Time I'm in Reims , I'll stay there again.

"Okay for a night"

3
21/09/2017

Hotel is well situated near the centre. Room was basic - bed had been moved to cover a stain on the carpet. Checked in at 5pm - car park was already full. Fortunately there's a good public car park opposite.

"Ideally situated"

5
19/09/2017

Perfectly located. The reception is busy but efficient, we were quickly checked in and were soon in our room after a long car journey. Reserved a car park space by email, with no issues. The room was a good size, with a good size bathroom, as mentioned in a previous review the toiletries are basic, (hair & body wash combined gel), good advise from the reviewer - we took our own toiletries. The restaurant is superb, perfectly cooked food served by wonderful, friendly and helpful waiting staff. Breakfast caters for most, although we were a little confused by the help yourself to tea & coffee one day and wait to be served the next day and we waited and waited and waited. I eventually chased the waitress to politely ask to be served, after watching everyone get served who came in after us and didn't receive a pleasant response - wish I'd stuck to the juice! Never mind... would we stay here again..... definitely.

"Very comfortable"

4
18/09/2017

Our room was very nice, comfy bed & linens. Front desk employees were very kind. The restaurant La Paix, was delicious! And the breakfast buffet very good also. The "Champagne Bar" was very disappointing, very slow service and they serve only ONE champagne by the glass, go to a neighboring wine bar instead.

"Nice value hotel in city centre"

4
17/09/2017

Nice hotel in city centre benefiting from being very close to the Cathedral. The hotel also has its own car park which is useful in Reims were parking is limited - you have to book and it is 14 euros per night. Hotel is modern with clean rooms which are spacious and benefit from having bathrooms with both showers and baths in them. Bed is big an: comfortable, this is in my opinion unusual so for a French hotel, and I would recommend a courtyard room as they are quieter. The hotel also has a swimming pool and a good restaurant which is nice. Only criticism is that bedroom internet wifi is very very slow and service in bar is mediocre. Staff seem to be over busy and customers suffer from bad service as a result. Good hotel with friendly staff..

"Terrific hotel"

5
09/09/2017

Located right in the center of things, and I can't say enough about this hotel. Modern and in good taste, which makes all of the amenities convenient for travelers. Some examples: a large bathtub plus an extra-sized walk-in shower, very large hallways with nice art on the walls and attractive lighting, and plenty of space in the bedroom to unpack your belongings. I'm in room 444, in the front of the building with a curving corner window at least 25 feet wide. Heavy curtains block out light at night, so don't worry about that. Even though our room faces the street, there was little noise at night. The breakfast is of very high quality. You'll notice that in the croissants, but be sure to try the pain d'espice of Reims, a slice of the local spice bread much imitated but never as toothsome as the real thing.

"Lovely hotel in great location"

5
07/09/2017

Can't really fault this hotel. It's right in the centre of Reims within walking distance of everything. Car parking should be booked in advance and then you get a space under the hotel. Our room was spacious, spotless and really comfortable. The bar was a lovely space for a pre-dinner drink.

"Excellent hotel/restaurant"

5
07/09/2017

This hotel is excellent with secure underground carparking (£12/night) and is very conveniently situated for the cathedral etc. The room was comfortable and quiet and they serve an excellent breakfast. The evening meal is in a different restaurant, attached to the hotel, and booking is advisable. It serves top-quality food and the service was excellent.

"Perfect Choice"

4
05/09/2017

We had less than 24 hrs. to spend in Reims, so we chose this hotel because of its proximity to the train station and the Cathedral. Couldn't have done better! It's just off the main, pedestrianized street where you'll find tons of restaurants, most with large outdoor seating areas. Enjoy the beautiful night while eating outside. The Cathedral and the beautiful Carnegie Library are just a quick walk from the hotel. The breakfast was delicious, with lots of variety. We had a large room with a view of the courtyard, so it was very quiet. The shower was a stall shower, which to me is a bonus in France, although there was also a bathtub and handheld shower for those who prefer that mess!

"Central and modern"

4
05/09/2017

Really lovely hotel. Private parking beneath the hotel. Comfortable modern room. Large shower. Good bed and linen. Varied buffet breakfast. Attached restaurant is the Cafe de Paix and is very good. Reservation advisable. Swimming pool was popular. Nice internal courtyard.

"Comfortable hotel in centre of Reims"

5
03/09/2017

A favourite hotel of ours in the very centre of the city. Close to the museums, the wonderful cathedral and the opera. The room was an excellent size with every modern facility and a very comfortable bed. The only criticism is that housekeeping were less than generous with the in-room drinks i.e. coffee. A coffee machine is provided but few capsules and only 2 portions of granules. Milk was 2 small tubs of long-life. The restaurant is very good value though it is essential to book a table before arrival, especially on a weekend. The hotel provides excellent secure parking at only €14 a night. Anyone staying in Reims should certainly have this hotel amongst their top options.

"Nice hotel at the city center"

4
30/08/2017

Hotel is at the city center which makes it very convenient for 2 – 3 night visit. We have booked Privilege room. Room is very good in size, but small window makes the room small and dark. Anyway, for 2 nights, we found it just fine. Hotel has nice small indoor swimming pool which was an excellent time out for our 8-year old daughter. Special thanks goes to the front desk staff who were very polite and helpful. If you are arriving by car, make the parking space reservation ahead. Otherwise you can park in public garage across the street, which is also ok. All in all, this hotel was a good find and I would recommend it to all travelers looking for excellent location.

"Great staff "

5
29/08/2017

We had actually booked another property and it was so disappointing we left ones for another and chose this one. We got a good price from the internet which the hotel reception honoured, even upgrading us which we so appreciated after having paid for the other accommodation which was awful. Vincent at reception deserves special mention - thank you for being so friendly and helpful. The room was really large, air con was awesome (it was over 30 degs outside) and breakfast was included (excellent breakfast and again, very helpful and friendly staff). Very good location with a pedestrian piazza strip literally around the corner with good restaurants and shops. (You have to try the gelato!). We highly recommend this hotel for the reasons I lay out here.

"Good stopover but be careful of family room"

4
23/08/2017

We stayed here on the way down to nice. We booked it for a) family room b) secure parking c) central location d) swimming pool for the kids to let off steam. It had very clean and secure parking. It's location is central. Unfortunately it's pool is tiny and was full of people just standing around (too small to swim I suppose) so we didn't dare let the kids go in it. The family room was clean but it wasn't great. It has one large room with a double bed and ensuite bathroom. Then another very small room with a small double bed and the only wardrobe space. Our children don't normally share a bed and it took forever to get them to sleep. Also for a longer stay one small cupboard in this room seems awkward. The front desk staff were very helpful but the only solution was two adjoining rooms- which they didn't have and were obviously more expensive. The buffet breakfast is excellent. If you are eating dinner out also note most restaurants don't open til 7.

"Great Hotel"

5
22/08/2017

We were celebrating our Wedding Anniversary and the hotel upgraded us to a balcony room and also gave us a complimentary glass of Champagne each. The Hotel is in a prime position near all the shops and restaurants. The staff were very helpful and very friendly. Our room overlooked the rooftops of Reims and was clean and very comfortable.

"GREAT HOTEL IN THE HEART OF REIMS"

4
19/08/2017

This hotel is in the center of town. We were able to walk with our rolling bags from the train station - about 10 minutes. The staff were welcoming and all seemed happy to be working there. We were pleasantly surprised at the quality of this hotel and the service. The rooms we had was small yet comfortable. From our window we could see the tops of old buildings in Reims and the window opened for fresh air. When the staff tell you that their restaurant is one of the best in town, they're not kidding. We had a wonderful meal at Restaurant De La Paix which links to the hotel but also has a front on the city's "restaurant row."

"As ever, this is a really pleasant place to stay..."

4
17/08/2017

I guess this is probably about the fourth time that we have stayed in the Hotel de La Paix and it is still as good as ever. The location in the heart of Reims is ideal - very central and yet surprisingly easy to reach from the Motorway. Of course, being in the centre of town, if driving you will need to avail yourself of the Hotel Underground Car Park, but at €14 a night, this is very reasonably priced (and very secure). The hotel is dog-friendly and there are several parks nearby for exercising. Our room for three was right next to the lift, but we couldn't hear any noise all night. The room was functionally furnished with a small sofa bed, a bathroom with both a bath and a separate shower cubicle and the toilet in a separate area (very common in French Hotels). Taken as a whole, the room was quite adequate for our overnight stopover needs. The communal areas of the Hotel are very pleasant - it does have a small indoor pool, a gym (didn't get to see either though) and a really nice bar area with a courtyard terrace. Naturally enough, being in Reims the drink of choice was Champagne which on the night in question was Tattinger (very pleasant) and was reasonably priced at €12.50 for a generous glass. All the staff at the Hotel were really pleasant / helpful. I am sure that we will be back again soon...

"Well Appointed Hotel"

4
14/08/2017

I have never stayed in a Best Western Hotel before and my expectations were modest but i was greatly surprised. The room was spacious, with a king bed, a separate living room area, dining area and a widowed "alcove" overlooking the outdoor seating lounge. Parking was easy and secure, the staff was friendly, welcoming and eager to please.

"Fantastic Hotel.!"

5
13/08/2017

Stayed for 3 nights as family of five - excellent hotel.! Modern twist in an old building. Great location, can walk to old town. Swimming pool and sunbathing are great retreat. Good bar, and restaurant. Would definitely return and thoroughly recommend

"Peaceful retreat within city"

5
09/08/2017

The hotel is a beautiful building merging an old convent and modern architecture. Subtle élégance in every detail: from the bar to the swimming pool, to the rooms with view on the garden. Modern design and warm touches. A lovely restaurant with outdoor table on the street full of life (best to reserve your table on time on we, locals also like it). Reasonable Priced menu with wide choice. Close to city attractions, ideally located for shopping. We loved every minute there.

"Loved it"

5
09/08/2017

Location is excellent. Shops and restaurants just around the corner and 5min walk to train station. Room was clean and decoration was really nice. Bed and pillows were perfect for my taste. Staff was extremely helpful and spoke good English. They also booked us a winery tour with a special price. We will come back!

"Brilliant"

5
09/08/2017

The perfect hotel to stay in when visiting Reims As expected cleanliness helpful staff and a lovely atmosphere Restaurant perfect both inside and out Lovely courtyard where you can take a late afternoon drink

"Best Hotel in Reims"

5
08/08/2017

Wonderful room, excellent staff, newly refurbished Bar , Restaurant great! The new bar must have cost thousands of Euros! Staff on hand to toss the Champane bottles - empty I should say! My Wife is disabled and the help in the Hotel is exemplary. Special Parking for the underground carpark.

"Recommended hotel in city centre"

4
07/08/2017

This hotel is right in the city centre, 5 minutes away from the cathedral. The hotel has its own parking, but a public parking garage is also opposite the hotel. I had a modern room (136), with two single beds, and a small seating area. Behind the bed is a little desk and the entry to the bathroom (which features a shower - with rainshower) and a sink, no bath. The toilet is in a separate area, next to the entrace, which I prefer. The room was quiet. The hotel has a nice bar (inside and outside in a courtyard) - for the mojito a bit more rum could be used. The hotel also has a small gym (not too much equipment), and nice sauna and small swimming pool. Sufficient to wind down after a busy day. Staff is friendly and helpfull. Breskfast buffet has sufficient choice.

"A most enjoyable trip!"

5
31/07/2017

Before booking this hotel I had a question about the parking/security and received an almost immediate response so proceeded to book. Arrived at the hotel car park and once we had entered Alex came down to advise where to park etc. Check in and check out were swift and painless. Great service in the bar and really enjoyed the breakfast. Room was on the small side but perfectly adequate for what we needed and tbh I don't expect much more in cities where space is at a premium. Loved the shower room (and the design on the door) and was nice to have a separate toilet. All very clean. The pool and gym area were small but good - we went down early morning when it was quiet but noticed it was very busy in the early evening with the families making use. If you want to use the sauna you have to let reception know - possibly later in the day this is always on but wasn't at 8am...... Would highly recommend.

"Love it"

5
26/07/2017

Regular visitor here - why? Location is perfect, parking (book in advance), bar is great, has a new lunch casual cafe, lots of outside seating, the pool, great restaurant attached, front of house staff good (this time round including one young French speaking Englishman). The Champagne list is huge, the cocktails and entertaining bar staff provide entertainment. Rooms are good, we prefer the larger deluxe rooms with bath and shower. Breakfast is ok but I'm a fussy one there. If you stay here it is literally a 2 minute walk to the centre and maybe 8 to the cathedral, obviously tourists come here for the surrounding champagne houses, the roads out of town are empty so great for cycling, motorcycling or cruising around the Champagne route in your car buying here and there! Sometimes the kids come and sometimes they stay at home.

"Amazing location and rather nice hotel"

4
25/07/2017

Reception very welcoming and engaging Rooms suitable for short stays, after all it was only to sleep. Clean tidy and well managed Location excellent Toilettries sparse and poor quality so take you own! Swim pool and spa sauna etc good and not busy Easy access to bars and restaurants locally, plenty of people watching to do while sipping a drink Shops lovely with some rare finds Easy access to station 5 mins walk, easy machine to work for tickets to Epinay Food in hotel very good also but portions very large...

"Great Location"

4
25/07/2017

Stayed here a couple of nights in order to see what Reims had to offer and of course to savoir the Champagne. Hotel is in a great location, good onsite secure parking, nice modern rooms and a good restaurant attached. Overall very satisfied with our stay and the service provided. My only criticism would be of the bar staff in the very nice looking bar, perhaps they were bored (it was not particularly busy!) but the male bar staff seemed more interested in practicing their cocktail bottle throwing antics than serving paying guests. In the end we gave up getting a second round and went elsewhere. Overall though a really good base for any stay in this area

"Average..."

3
22/07/2017

Hotel has a great location and the staff is very friendly. Public areas look nice as well and breakfast was OK. We were however given a very disappointing room; small, hardly any daylight because of a super tiny window and it seemed outdated.

"Great hôtel in the center of Reims"

5
21/07/2017

This is a great hôtel with an excellent central location, a very pleasant and professional staff, very nice rooms, beautiful buffet breakfast. There is an old convent church, used nowadays as a conference center, overlooking an exquisite garden.The combination of the old stones and the modern buildings where you find a great bar is stunning. I should also mention a huge indoor pool. Born and raised in Reims, this is where I stay whenever I return to my hometown,

"Nice location"

4
19/07/2017

This hotel was a solid four stars. It was not luxurious, but it was clean and a great location in Reims. Breakfast was nice and very convenient. My only complaints were the lack of lighting in bathroom and construction noise during the day. This was not an issue while we were sleeping, but during the day the noise was pretty annoying.

"Nice hotel to stay at."

4
19/07/2017

The room was smaller medium but very comfortable and well equipped. There was a 46" TV with several channels available. The hotel WiFi has to be logged into every time and seems to limit access to data hungry sites like YouTube but is OK for simple things like emails. The bathroom is fitted with top of the range Hans Grohe taps and shower which all work very well. The breakfast only has a few choices but they were what I like and was very happy with it. Except that the streaky bacon had a bit too much fat on it. But overall very good indeed. It is all self service. The room has separate heating and cooling. As a heating engineer it was fairly easy for me to operate but might be more difficult for some others. Very conveniently situated in the centre but has a car park although probably quite expensive as parking is at a premium in this city. All in all I was very pleased with the hotel and it's facilities.

"Perfectly nice hotel"

5
15/07/2017

Good location, we had a good size room, efficient staff, good bar nice cocktails, good buffet breakfast - although a bit expensive. Situated near centre ideal for wandering out to eat and visiting the cathedral. Seems to be favoured by a lot of British.

"Convenient , clean and extremely helpful staff"

4
10/07/2017

Spent last night at this dog and electric car friendly hotel ; also had dinner at their seafood restaurant. Got a room right next to the elevator but had no noise issue what so ever. We basically booked this hotel due to the location and their private underground parking with the space for charging our electric car. Easy walk to the Cathedral with many high street stores around the corner. The only complaint is that breakfast at 17 euro per head is too steep but otherwise , we would definitely return.

"Great stop"

4
09/07/2017

This hotel was right in the centre of Reims a few minutes walk to many bars and restaurants. The hotel itself was very nice , the bathroom was spacious and clean . The air conditioning was slightly better than the usual hotel standard. There is also a pool as an additional benefit. All in all a very nice hotel although a bit pricey but considering its location it is what it is. Would we return? possibly

"You Get What You Expect"

3
09/07/2017

While this hotel-- being a Best Western-- was better than expected, it still is a Best Western. The rooms are OK for the price paid. . . but they are nothing to write home about. Probably the "saving grace" to the property are its common areas. The bar was nice, and the hotel staff were very friendly and helpful. The lobby and breakfast area outside are really very nice. You just have to expect bedrooms that are clean. . . but nothing really special. Great location near some really nice restaurants. Easy access to local and area champagne houses. Easy walking to the Cathedral, etc.

"Nice hotel but some scheduling issues"

3
06/07/2017

Very nice hotel located right in town and walking distance from the train station.  We booked a superior room.  It was modern, spacious, and clean.  The AC worked but wasn't very cool.  The wifi was not that great. Sometimes it worked but most of the time it did not.  We did not use very many of the amenities.  Only the gym which didn't have much and was not air conditioned.  For being 90+ degrees when we were there, it was like working out in a sauna. The hotel itself deserves 4-stars.  However, the service does not.  I typically don't trust other people to book anything for me.  Two months prior to our trip I was emailing back and forth with Christophe; the Head of Reception, to book three champagne tours.  He confirmed that we were all set to go.  We checked in to each of our champagne tours to find out our names were not on any of the lists.  Thank goodness it was a weekday and they had room for us on the tours.  You can imagine how upset we would be if we travelled all this way and were not able to get to see any of the champagne houses.  The only positive that came out of this was that we received a discount at GH Mumm and Pommery for booking through the hotel.  Taittinger did not offer a discount. We took taxi's to the champagne houses as it was 90+ degrees out - a bit too hot to walk. 

BWP-Hotel-de-la-Paix, Responsable relations clients at Best Western Premier Hotel de la Paix, responded to this review
Dear Travellers, We read with attention this feedback. We had well received the champagne tour reservations and we have well confirmed to this guest the reservation. We may miss things however we are confident on the fact that these revervations were well done by our Staff. Feel free to contact us if you need any advice prior or during your stay for a restaurant or a transfer. Best Western Premier Hôtel de la Paix

"Well located hotel. Helpful and friendly staff with good sense of humour despite the hotel being completely booked out."

4
06/07/2017

Very large, busy major hotel chain hotel. Clean, modern room. Wifi. Kettle in the room but did not use it. Very good service at front desk, restaurant, bar and breakfast. Enjoyed our stay although I found the room itself dark and too small for a 5 day stay but the location and staff made up for that.

"Great Stop off "

5
05/07/2017

Perfect stop en route to the Euro Tunnel We always stay on our way back from the south Easy access from the toll road and secure parking - book parking in advance as limited Beautiful city with great bars and restaurants right on your doorstep that makes that sad last night special

"Good location, good car parking"

4
02/07/2017

Stayed one night this week. Hotel was easy to find from the motorway, even though it was in the city centre. Good parking beneath the hotel. Room was typical of major hotel chain, clean and functional. Staff were helpful. We will stay here again - we normally stay at a different hotel when passing through Reims.

"Modern and well polished"

5
02/07/2017

A very nice hotel in central Reims with great rooms, modern decor, and hospitable service. We very much enjoyed our pitstop here while driving through Champagne and would certainly recommend for anyone staying in Reims, especially for the price to quality ratio.

"Solid hotel in a great location"

4
28/06/2017

I was a little worried b/c this is a Best Western but it was a very nice hotel. The rooms are spacious, clean and well furnished. The staff was helpful. The location was amazing - 10 min walk from the train station and right in the heart of Reims. I would highly recommend. This is probably the nicest hotel in downtown Reims.

"Good location, great service"

4
26/06/2017

This is a very nice hotel situated in a great location in the city. The internal decor is very nice, the rooms are spotless and well presented and the restaurants and bars are also very good. However, the quality of service is what defines this hotel. The service was exceptional from the moment we checked in until the moment we checked out. Staff really wanted to go above and beyond to help out. It certainly helped make our visit memorable. We would definitely return.

"Great location brilliant staff"

5
21/06/2017

No better location in Reims walking distance from the train station and to all the main attractions and shops Tip - if travelling from Paris ( CDG) book the fast train to Reims online before you arrive as they get fully booked ( sitting only ). Hotel staff are first class - but worth going out for breakfast l' apostrophe around the corner is great value and breakfast excellent. The hotel bar is a good night spot and excellent range of champagne

"Nice"

4
20/06/2017

A very nice hotel with equally nice cozy rooms and its right smack in the middle of the town where all the cafes and bars are. #Winning The service was awesome as the staff mostly spoke English and were very helpful. I only stayed for a night and was barely in the room (the bars had to be visited). My room overlooked the street!!! NICE!

"return visit"

5
19/06/2017

We have stayed here many times and always enjoyed the experience. This time we decided to treat ourselves to a privilege room. There are one or two gripes regarding the room; there is a purple glass panel between the bathroom and the bedroom, very arty, but if you go into the bathroom at night and turn on the light it floods the bedroom with purple light, not very restful for anyone trying to sleep! There are no hooks for hanging clothes while you are showering, the only one is above the bath and is too high for most people to reach. The only tea offered on the t and c tray is green tea(not to everyone's taste) some breakfast tea would be nice(you don't always want to call reception early in the morning for this sort of problem!). Other than that the stay was great, the staff are always helpful and welcoming.

"Touring France by motorbike. Overnight at Rheims on return leg of journey."

4
18/06/2017

My wife and I arrived at the hotel on a hot June afternoon, and were able to temporarily park our motorbikes just off the road directly outside the hotel main entrance, whilst we checked in. We were greeted by a very helpful and friendly young Englishman, Alex, who very helpfully subsequently met us in the underground parking garage with a luggage trolley. Great service! Our two night stay was most enjoyable in a well appointed and very clean 5th floor room with views of the towers of the city's Notre Dame cathedral. We found, on the whole, service and staff to be most helpful. We would certainly consider returning to this hotel in this lovely city.

"Champagne Tour - Hotel Stay"

4
16/06/2017

We stayed at this Best Western while in the area for a 3 day Champagne tour. Great location. Just a short walk to the main thoroughfare where there are so many places to eat and drink. Was a public holiday when we arrived and the place was full of people out to enjoy the evening. Hotel was very comfortable, staff helpful and friendly, and facilities very good. Great breakfast.

"Great Central Location and Very Good Hotel"

4
15/06/2017

You just can't beat this hotels location. Right in the hub of this marvellous city. Has a small private underground car park. Hotel itself has a lovely bar, large outside courtyard seating area and impressive dining room. Sevice is generally very good. Room was a little small probably worth paying for the slighty larger option however room was well equipped and very clean. Shower was excellent. Bed comfortable. Location and overall quality means that this hotel offers superb value. Highly recommended.

"Best in Reims!"

5
13/06/2017

Modern, well appointed hotel with unusually helpful staff, and spacious, well-appointed rooms. Attractive bar and terrace. Excellent breakfast buffet with first-rate service. Also has an attached brasserie with very good food. Highly recommended, its the best hotel in the centre of Reims!

"Horrible stay, dirty and rude"

1
13/06/2017

My two sisters and I spent the night of May 27th at this hotel, having great expectations given the reviews I read online. Just to help you set realistic expectations the pool is very small and nothing like the pictures on the web, and the expensive breakfast, does offer a variety of food, but of poor quality, and forget the cappuccino or the please, thank you and Mrs. The worst thing about this hotel is his personnel and management. Even if the hotel website advertises that the hotel has undergone massive renovation (reason why we picked it) we must have been given one of the room in the section that was not renovated as it was quite outdated and had that old dirty carpet. We booked a room for three, but the third bed was really a couch. The room only had pillows, slippers and towels for two so we had to ask for more, but up to that moment we were not pleased, but still ok to stay. The worst came at night and then the next morning. As we were getting ready to go to bed one of us found some bugs in her bed, we called housekeeping that changed the sheet (not the comforter) but did not offer us to change room. Our neighbors were very noisy and we called the concierge complaining but still we were up till 2 o'clock. When the next day we went to complain and asked to talked to the general manager he was very unpolite and unprofessional. Instead of being apologetic for what happened he told us that this are normal things that happen, and that we must have noisy neighbors and bugs in our house as well. Finally, he told us that we just complained like every American (by the way we are not even American) because we use an American Express and we are allow to do so, but that he does not care and that we deserve no special treatment. I hope my review will help the many travelers that rely on reviews like me to make a better choice.

"Comfortable and quiet"

5
12/06/2017

This hotel is very large but I found that the rooms were very quiet and comfortable. The bathroom was also very nice, with both a bathtub and rain shower. I stayed here after being adventurous and staying in a houseboat (through AirBNB) a few nights and this bathroom heaven on earth. The location is also very convenient to restaurants, cafes, stores and the train station. My friends and I were able to walk from the train station to the hotel.

"Good location and good rooms"

4
11/06/2017

Our second visit to this hotel (came a year ago), location is great for central Reims and nearby restaurants, bars etc. Very good modern rooms. Parking at hotel needs to be booked €14 per day and is quite tight for a large vehicle, but manageable with care and preferable to looking elsewhere. Breakfasts are okay, but on this visit, the service at Champagne Bar was less than desirable !

"Gtreat location well worth a visit"

5
07/06/2017

We stayed for one night on our way home from visiting friends - Location was great as our time was limited, well worth paying the extra for parking. The room was good although small was adequate and very well though out from a women's point of view great layout for the mirror and plugs even had uk three prong socket. The bathroom was bright and everything to hand even a large open shower, and opening window to clear any steam quickly to enable you to put your make up on, and great to leave open for fresh air on a night , plenty of towels two. Location could not have been better so close to a diverse of restaurants and for the Champagne Houses, the Mumm is well worth the 25 min walk

"Good location to centre"

4
06/06/2017

We stayed here for one night at the beginning of our tour. The hotel is easy to find and we had reserved a parking space however we were informed they had all gone and we had to park in the public carpark which is situation just across the road. The room was comfortable and clean and the staff helpful. THe hotel is a two minute walk from the main street with bars and restaurants.

"Return visit"

5
05/06/2017

We have stayed at this hotel for small breaks and overnight on the way home from vacation or on the way to. On each stay staff are friendly and will bend over backwards to help you. Parking is available at a rate of 24Euro overnight, but if fully booked there is parking across the road at 17euro overnight and is safe. Invalid parking is available at both. Breakfast is good and caters for full breakfast at 17e per person, express breakfast for 7euro which is basic with tea/coffee and croissant/pan au chocolate. Rooms are well appointed and comfortable, and quiet. no issues on the 5 times we have stayed here. Good clean rooms, good sized bathrooms. Tea and coffee making provision, but make sure you go across the road to the supermarket for milk, as the carton ones provided are poor They do have a restaurant, but never eaten here, as there is more selection in the main square and competitively priced We have had evening drinks in the courtyard most nights and they have a good selection of soft drinks, beers and of course Champagne and are reasonably priced. Great place to stay, easy access from the AutoRoute and has good invalid access and assistance when needed.

"A great central location."

4
30/05/2017

We managed to book two rooms about two months before our trip over the Bank Holiday weekend in May. It's easy to drive to and to find and there is a multi storey car park in the indoor shopping centre opposite. It is 16 Euro a day to park there. The hotel is centrally located and you can walk around Reims from there. The rooms are spacious and nice large bathrooms with walk in shower, bath and hair dryers etc. Rooms air conditioned. Our booking was room only but you can purchase a continental breakfast in the hotel cafe or pop outside to the numerous restaurants nearby. There is even a McDonalds in town ?. It has a pleasant bar and courtyard area and the swimming pool has the top end of the courtyard as its lounge area. We asked if we could have dinner in the hotel cafe any evening of our stay but it was fully booked so we had to eat out but that was fine.

"Big hotel with all the facilities."

5
27/05/2017

Very large hotel, positioned in central Reims. Large, comfortable rooms with sexy bathrooms. All the rooms appear to be different but mine was fantastic with a small balcony looking over the pedestrian area and ver quiet. The staff I encountered spoke enough English to get what I needed. Breakfast was plentiful and can be taken in several different areas.

"Great Room - Great location"

4
25/05/2017

The room - The room was spacious, considering it's in France, where rooms tend to run small compared to American standards. Nicely equipped bathroom with a tub and a shower. Tub was deep enough to cover everything. Bed was very firm. Good pillows. Every door hinge on our floor needed oiling. They squeaked every time it was opened and closed. Other than really squeaky doors, it was very quiet. Parking was 14Euro, but attached to the hotel, which made it very convenient and worth the price. There is a public parking garage across the street, but the per day price was about the same as the hotel. The location - great location, near the center of town. Very walkable with lots of shops and a huge variety of restaurants and nightlife.

"Centrally Located with Helpful Staffs"

5
24/05/2017

Driving a rental car to this hotel after overnight flight to CDG airport, we were puzzled by on and off dashboard signal lights. After mentioning this to the hotel front desk, one fellow immediately followed me to my car in the underground garage. Flipping through the French car manual, he suggested that it was a radar related safety feature and had no connection to the running and performance of the car. The staffs at this hotel really go the extra mile to serve their customers. The hotel is located at the d'erlon place which is a major intersection full of restaurants and brasseries. We had a small but extremely clean room at the eighth floor facing the Reims cathedral and overlooking the Sube statue. The hotel amenities are good by French standard. Although our room is facing the street, it wasn't very noisy as most eateries are on the other side of the intersection. The underground parking is a good feature, but it has to be reserved early. If you come by car from the south, the entrance is right next to the hotel. Park your car there temporarily until you check in with the front desk. Reims is a beautiful mid-sized city. The Joan of Arc festival taking place during our stay made our visit more fun, in addition of all the bubblies. If ever we visit Reims again, the de la Paix hotel will be our choice hotel again.

"Pleasant stay...."

5
22/05/2017

I stayed in this hotel during a business trip. The room was very nice and clean, I loved the bathroom also. The breakfast was good, the bar was modern, however the cocktails was nothing especial. All in all, I had a really good relax time after the busy days.

"Nice hotel"

4
21/05/2017

The hotel is very well located. The parking is very satisfactory. The room was nice and clean. Upon european standards, the room was a good size. The people at the reception was very nice and helpful.

"Nice hotel"

4
17/05/2017

Great hotel and centrally locAted to explore reims. Good standards and has a nice bar downstairs too. The rooms are simple but generous in space. Right outside the hotel are loads of restaurants and shops

"Wonderfully relaxing stay"

4
16/05/2017

Spent the weekend at the De La Paix, very nice hotel in great location to stroll around town. Reasonable sized rooms, breakfast buffet well stocked and very helpful staff. Champagne Houses are within a few minutes drive and lots of fantastic Brasserie style restraunts within easy walking distance. Small indoor pool with sun loungers both indoor or on patio outside. Approx 1hr 20 mins from CDG by car, 2 tolls to pay.. Debit/ credit cards accepted. Parking either in hotel (book in advance) or across the road in shopping centre - price approx the same.

"Beautiful, convenient, friendly"

5
16/05/2017

Very nice hotel. The room was a bit small but extremely comfortable. There was a tiny balcony (just large enough for one person to stand!) located off the bathroom which was odd. The hotel is in a beautiful area with an easy walk to lots of restaurants and cafes.

"Everything works well here"

5
14/05/2017

The Hotel de la Paix has everything you would want in a city hotel -- spacious and attractively decorated rooms, a fine breakfast buffet, garage (but spaces somewhat limited -- book with your room), first-rate service and a convenient downtown location on an elegant street near fine restaurants and sites of interest. We only spent one night there but next time it will be more. The distance from CDG is short enough so you can plan on leaving directly from Reims to get your return flight home, which we plan for our next trip.

"Definitely one of the Best - Friendly, Clean & Great Location"

5
07/05/2017

Stayed for 2 nights, reception staff were very friendly from the start. Sorted out maps for the area, bus maps and gave advice on getting around. Room was large, very clean and very comfortable. Bathroom clean and bright, seperate area for loo & shower. Toiletries were minimal though. Breakfast room & buffet were both large..buffet had a really good choice, many many things to choose between. Hot/cold/pastries/pancakes/cereal, juices etc.. Lovely courtyard to sit and have a drink, large bar area too. Pool, steam & sauna a bonus after a long morning walking around the City Centre. Parking is 7 euros a day but worth it. Location was brilliant. Hotel is a must if you come to stay in Reims.

"Great Hotel - Great Location"

4
04/05/2017

This hotel is bang slap in the middle of Reims, near the station, restaurants and the Cathedral. Reception staff are nice and helpful, the rooms are large and well appointed. We loved the bathroom with a bath and walk in shower. Our room faced the street but even with the window open there was very little traffic. In addition the hotel has an underground car park. The 14 euros a day is a worth while investment as on street parking is difficult. Really good experience and added to our enjoyment of Reims.

"They put the BEST back in Best Western."

5
03/05/2017

This is one of the better hotels we have stayed in. Great large room and even has a window that opens. Wonderful fresh and smart design all through the property. Great courtyard to relax in and fantastic chairs in the bar area. Tried the pool and the steam/sauna rooms too. Sensational location and less than 10 minute walk to the railway station. All staff were very well presented and trained.

"Great hotel"

5
02/05/2017

We stayed here on two occasions recently as a stop off on our journey from Italy to the UK and back. We were upgraded on both occasions and we were very pleased with everything at the hotel. Beds really comfortable and the family rooms have a connecting room with small double bed, which was perfect for us. We had room service on the way back, as the restaurant was heaving, but unfortunately as room service stops at 11.30, on the way to the UK we were too late due to car trouble and so went to bed hungry. Really like this hotel. We didn't have time to visit, but there is also a pool here.

"Champagne weekend"

4
30/04/2017

Centrally located in Reims, walking distance from the Gare de Reims (train station) as well as the Cathédrale Notre-Dame de Reims, the surrounding promenade and shopping district offer a wonderful day and evening atmosphere. The hotel is tastefully decorated, the rooms very comfortable: we stayed in a superior room which included a separate bath-tub and rainfall shower. The staff are very hospitable and accommodated our request on our last day to be able to leave our car parked in the garage past our checkout so that we could continue exploring before leaving Reims that afternoon. In the evenings the restaurant bar was surprisingly lively, though we found the drinks slightly more expensive than could be found in the area. The options at the hotel's breakfast buffet are lackluster, but there are more than enough options for a picturesque French bistro experience along the surrounding streets.

"Second visit"

4
23/04/2017

Stayed here back in 2013 and having our previous stay decided to use the hotel again for the second leg of this years champagne odyssey. The hotel now does an express breakfast in addition to the buffet breakfast. We used this on both mornings and found it filling and reasonable priced. The hotel is very comfortable and has a well stocked bar with friendly knowledgeable bar staff and a nice outside sitting area for smokers. I forgot to book the car park but plenty of room when we visited although I'd recommend booking to avoid disappointment. Only slight criticism was a pervasive fishy smell in reception throughout our stay, but nothing to spoil the visit. A good value hotel.

"Ideal hotel stay when visiting Reims"

5
20/04/2017

I can see why the Hotel de la Paix is highly popular with fellow travelers. First of all, it is very centrally located (we even had a bird's eye view of the cathedral from our room (see photo). Secondly, the staff is very friendly and attentive to every need - they speak several languages and will be happy to converse in French with English speaking guests who want to practice (unlike just about everyone in Paris who refuses to address foreigners in French with an air of disdain). But I digress... Our rate was inclusive of breakfast, and the buffet served until 11 am was absolutely lavish, make sure to make time to fully enjoy it as it is absolutely worth it. Our room was rather small (typical European size) but comfortable and equipped with everything you may need - free WiFi, TV with remote, safe, etc. The only drawback was the shower configuration, which was not completely enclosed, and therefore tends to splash water all over the place. Finally, in-hotel parking was full, but we were able to park our car in a city owned lot directly across the street for about the same price, so that was no issue. The city of Reims is an absolute jewel which deserves exploring on foot, and the Hotel de la Paix is the ideal place to stay when visiting.

"Brilliant"

5
05/04/2017

Best hotel in Reims by far! We have been going for a few years now. Underground car park. New restaurant is fab as is the new Bar complete with circus bar staff! Also has external lift for wheelchair. Brilliant staff too! Mike & Tina Volans

"Great location lovely hotel!"

4
03/04/2017

Beautiful location, close to the Cathedral and Congress Center, shops and Champagne region. It is a non-smoking Hotel which we like. Our room was clean and nicely decorated and I could open the windows which I appreciate. The staff friendly and helpful. We had a rental car so parking at the hotel was convenient. We stayed only one night here prior to our family trip which started later that week in Paris but would definitely come back to enjoy the garden and terrace and stay longer.

"Overnight stay"

5
31/03/2017

Nice Hotel in convenient location for shops ,sightseeing, restaurants and nightlife .With modern rooms,comfortable beds and a great breakfast buffet you cant go wrong.. The staff were friendly and helpful so we should be delighted to recomend this place to anyone who wants to have a nice stay in Reims..

"Centrally Located"

4
29/03/2017

If you intend to stay in the centre of Reims among all the action, then this is the perfect place for your to stay. Steps away from Place de Erlon, 5 minutes walk to Place Royale and probably 10 minutes walk to the Reims train station and many good restaurants and cafe. A perfect place to stay if you are not expecting too much of luxury as well as not looking our for a budget place,

"Excellent Location"

5
25/03/2017

We enjoyed our stay in Reims at the best Best Western I have ever stayed at. From the chandelier in lobby I could tell this wasn't your typical Best Western in the US. Definitely a solid 4 star hotel. We appreciated the complimentary bottle of water that was replenished daily. This hotel was a great location within a short walking distance to shops and restaurants. The Notre Dame cathedral is also just a 10 minute walk away. It is a little further to some of the champagne houses but we had no trouble walking. The front desk receptionist was extremely friendly and genuinely interested in where we were from. He said we were his first guests from Kansas and he mentioned how he loved Danny Manning. Small world.

"Excellent location for central Reims"

4
17/11/2016

This is a great hotel from which to explore central Reims. The front desk check-in process was very efficient. Our room at the rear of the hotel may not have had the best view but it was certainly quiet and comfortable. Given the room rate, I was a little disappointed that soaps and gels were dispensed from wall mounted bottles, such as you find in a Travelodge but, I guess, in this age of environmental awareness, it makes sense. My advice - take your own bathroom toiletries. Breakfast is good and with a wide choice. At €17 it's a little expensive so make the most of it. My only criticism is that in the evening they have a tendency to play the music (if that is what it was) in the bar at such a level that precluded conversation except with your immediate neighbour. This is, no doubt, to attract the younger element into the bar. Those of an older age and without the passion for rap and similar modern musical genres, have to escape to the seating area outside the bar to avoid it.

"Good town center location,"

4
15/11/2016

One of the most efficient hotels in champagne. Location is perfectly right in the middle of Champagne. Room is very comfortable. Toilet is one of the most spacious I'd ever had in this class of hotel. Service is quite sufficient. If you don't need pampering service, this is the right hotel for you.

"Très bel établissement au centre de Reims"

5
15/11/2016

Best stay in Reims very near to main city spots Perfect services : easy parking - Kindly welcome The right place for business meeting or family party Amazing crowded bar with top services Nice and wide rooms

"Reims discovery"

4
12/11/2016

Location excellent, comfortable, rather clean, but missing bathrobe and slippers, pool and sauna is nice. However putting the fitness next to the sauna is not a good idea. Breakfast as usual in most hotels, horrible. Just go outside to have breakfast. There are some excellent affordable places.

"Decent hotel, great central location"

4
12/11/2016

The location is the key selling point here, the rooms are fine, the service is as expected and the hotel looks fairly up to date. The location right in the center of town is great, we had a room on the courtyard, which meant it was nice and quiet. You can walk anywhere from here and we went all over town for dinner and to visit the different champagne houses (get a driver for this). Only two notes, the central air system doesn't get the room very cool (it was Sept but still quite warm). And the safe contained items from the previous guests staying in the room, which should have been caught by the staff when servicing the rooms between guest stays. They were copies of passports and credit cards (basically everything needed for ID fraud), which we turned into the front desk for disposal.

"Great location "

5
07/11/2016

Super Best Western Hotel. Hotel parking was under the hotel, so there was no issue searching for a spot. The room size was adequate. I would categorize it as a normal chain hotel room, but the decor was modern and clean. The beds were comfy and we were able to adjust the room temperature, which was wonderful with the change in weather conditions. We were able to walk to the city center. Stumbled across a concert featuring the French group Judy in the library. It was a wonderful surprise. We could see the beautiful cathedral as a backdrop to the free concert. Able to easily find places to eat within walking distance. Would definitely return.

"good location but little tired hotel"

3
01/11/2016

Hotel had good location in down town. Rooms were good size but little bit worn down. The toilet didn´t flush well and room was not so clean. The breakfast disaster! We stayed 3 nights each morning there was nothing to eat! Lots of staff and they were just walking around the breakfast room doing nothing.

"Perfect Location A+ and lovely hotel"

5
30/10/2016

Stayed here as part of a Motorcycle trip we were taking around France. Fantastic Hotel, friendly staff, very clean and great location. Its within walking distance of most of the town which is on you doorstep where there are plenty of bars and other places to eat if you do not wish to stay in the hotels restaurant for dinner. Rooms are spacious and very clean and we had a roof window to look out over the town which was nice. We went for dinner in the restaurant downstairs adjoining it, food was well priced and excellent really couldn't fault anything about it. Hotel bar is amazing with an extensive champagne list (you have to while in the champagne region), very up market bar and great at night, quite lively. There is a garden in the middle of the hotel if you wish to sit outside away from the music, or when it is sunny. Underground secure parking for the bike, which was great think it was about 24 euros for the night. Highly recommend a stay here.

"Fantastic Location"

5
28/10/2016

Location of the hotel is fantastic! very near to many restaurants and bars and just right at the central of Reims. all within walking distance. Room had a city view, coffee maker and desk for business. Very suitable for business travelers. Bathroom and toilet was connected and there is a bathtub too. room comes with a safe. overall room was nice but because of the location, i would return to stay. just one thing to improve, housekeeping came too early and i was still in the room.

"Convenient location, clean rooms & competent staff"

3
26/10/2016

Hotel de la Paix is a well-run, mid-level hotel that is centrally located for getting everywhere in and around Reims. The rooms were clean and nicely appointed.The staff was helpful in booking reservations for dinner at the hotel AND at other restaurants, and attractions like champagne cellars, and giving guidance on getting around.

"Perfect location!"

5
25/10/2016

Perfect location for this town. Can walk to many areas, shops, restaurants and more. Also local Champagne houses in town, you need a reservation but fun and informative. Rooms were spacious and nicely appointed. Lovely lobby, note this is garage parking and a charge for that.

"Best Western at it best!"

5
22/10/2016

Stayed here during two day business trip to Champagne. Once on trips like that you don't stay much at the hotel and use theirs amenities however once checked in I discovered that bar and outside sitting area were just perfect after trip from London. Champagne tasted even better there. Simple but stylish room. Onsite pool and small gym with sauna made it a nice addition to the whole experience and to start the day. Good selection of breakfast dishes and which more important - very tasty and of high quality. I would highly recommend and if I ever come back - I will for sure stay here again!

"Perfect hotel & staff!"

5
21/10/2016

Perfect place to stay in Reims. Perfect location. Perfect staff. Perfect service. We drive to Reims directly from the airport and upon arrival ( and a grueling drive), we immediately felt welcome and relaxed on arrival. Thank you all for your assistance and service....especially the young man who helped me at check-in, and various times during our stay (front desk manager, perhaps?)

"Excellent base for Chamapgne hunting with a few unexpected extras."

5
18/10/2016

Hotel de la Paix is an excellent base for anyone doing the Champagne tours, which can recommended as great fun and a great way to taste many Champagnes and buy some real bargains). It is well located in the centre of town and with excellent parking. So many places to eat are within easy walking distance (useful if you have tasted a few too many samples) and it's own restraint is also pretty good. Our room was in the front of the Hotel, but we did not get much noise from the outside bars etc. even with the window open, as most are round the corner. The room was a reasonable size, clean and fairly basic but with an excellent bed. Bathroom also clean and well maintained with adequate but no frills. Breakfast also pretty good with hot and cold food available. Again, nothing fancy but of good quality and food to suit all nationalities. The facilities are clearly optimised for short stay business and touring custom; where convenience and good nights sleep in a clean room is the prime requirement. These are met very well. But there are some extras you don't normally expect in a City centre hotel. Such as the indoor pool and fitness centre, and quite a large and elegant courtyard space. These lift this Hotel well above the average. We have been regular visitors to Reims for many years and so far this is the best base we have found and will be there next year too restock the cellar.

"Best Location"

4
14/10/2016

It is located in the middle of Reims. Walking distance to every attractions as well as restaurants and bars. Patio is very nice and the bar seems to be popular with the locals. Good choice of champagnes. Breakfast average but good.

"Good, but could be MUCH better"

3
13/10/2016

We were told this is one of the nicer hotels in Reims, but we had many easily corrected issues. No shampoo or conditioner; no wash clothes. Kind of like the shower room in high school. The multi-purpose soap was attached to the wall of the shower. Room air conditioner was woefully inefficient. Windows open caused you to hear the bar crazies until 1:00AM. The room décor was IKEA on steroids.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, We thank you for taking the time to share your feedback on Trip Advisor. You have shampoo in room and you can also ask for individual soaps or lotions at front desk. This is part of our environmental policy. Wash clothes are also available. All our rooms are equiped with AC and you can manage it from your room. In case of any trouble you can easily give us a call from your room to get assistance. Each rooms and areas are decorated with attention and with furnitures of quality. BEST WESTERN PLUS Hôtel de la Paix

"AVERAGE EXPERIENCE"

3
06/10/2016

This hotel is very well located, but ensure you do not have a room at the front I was given, despite requesting a quiet room. There are bars below the hotel that are noisy as there are many young students in Reims. It is a plus point having a good car park right below the hotel and excellent spacing, and lift access into the hotel itself. The hotel needs to let customers know in advance that the entrance to the hotel is at the side of the hotel. Staff were not that helpful, with no one offering at any point to assist with our luggage. The wifi does not have a very good virus protection and my laptop became a victim after of only five minutes of using this and not able to use for a week now until taken to a computer shop to fix. Best Western seem to have revamped these rooms and hotels to a very clean basic and nice standard, but again beds here are quite hard for anyone preferring soft beds.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, We thank you for taking the time to share your feedback on Trip Advisor. As a complement to this review we would like to notify that the virus protection does not come from us but from your device. You should have a virus protection on your computer before to surf under your own responsability on the web. Our wifi give you access to Internet after a log request as requested by the French authorities. If you need assistance with luggage you can easiliy ask someone of the staff to give you help. We would be very pleased to fit your needs and requests so do not hesitate to give us this prior arrival or at least at arrival. Sincerely yours, BEST WESTERN PLUS Hôtel de la Paix

"Great Location and Value"

5
01/10/2016

We had a great stay, spacious modern room, very close to restaurants, helpful staff at an affordable price. Nice patio attached to the room to have a sundowner drink or enjoy a coffee in the morning. Great breakfast, very affordable.

"Nice room but extras are a stinger"

3
01/10/2016

Modern well appointed hotel. Public areas and bedrooms are very stylish and spacious. I guess being in a city you expect to pay more and 14 euros for parking was acceptable in a very clean spacious garage under the hotel. However 40 euros to have the dogs in the room with us was too expensive and much more than we paid elsewhere. Reception staff were friendly. Had a corporate feel and would be more appropriate for business trips than us on holiday with dogs!

"Still a good place to stay"

4
27/09/2016

we have stayed here many times and it is still a good place to stay. Central, clean, good breakfast and very helpful staff. Not many gripes, the main one is that as usual the only socket, suitable for plugging in the kettle, is above the bedside table with little room for cups etc. The other thing is, lots of TV stations in any language you care to name, but only World, CNN and one other news channel in English. Sad I know, but sometimes it is nice to have a bit of English TV when you are getting ready to go out!!

"Perfect location in Reims"

5
26/09/2016

One of the bonuses with this hotel is that it has underground parking. It's also on the main Place D'Erlon with lots of restaurants but is also close by to some of the larger champagne houses should you wish to visit. Having visited this hotel about ten times over the past eight years or so, I noticed that the reception and public areas had undergone a recent facelift. Unfortunately the rooms are still the same; nothing wrong with them, but just starting to look a bit tired. Overall spotlessly clean though. The best thing about the hotel is undoubtedly the location.

"City centre - great champagne bar"

4
26/09/2016

Our second stay here and a great hotel for a stay in the centre of Reims. Rooms are clean, comfortable and modern, staff are friendly and helpful and breakfast is good (but additional cost). The seafood restaurant attached to the hotel is good and popular so make sure you book. The champagne by the bottle in the hotel bar is a fantastic selection at very, very competitive prices.

"Quick overnighter in Reims"

4
26/09/2016

Hotel looks very nice from the outside and is well located within the city. Easy reachable by car from Paris and a good location to explore the region. Reception staff was very accommodating and helped with luggage and wifi code right away. Evening staff was fast in issuing a new key after i left it upstairs and needed a new one. Rooms were very nice and clean. Good standard Best Western property. Bathroom large and well equipped and shower had a nice pressure to it. Bed, slept perfectly. Breakfast was good and had all you need for a business hotel. However, and here I dropped the 5th star, the service personal was very impolite. I was traveling with Asians who are not the most fluent in English and they got barked at when it took them a second to figure out their room number. All in all really good place and I'd recommend it as a business hotel in Reims.

"Very good place to stay in the centre of Reims"

4
22/09/2016

A very convenient place to stay right in the centre of Reims with easy car parking. We had a very nice room - quite spacious and with a comfortable bed. The whole hotel was very clean looking and well decorated. Very good breakfast with lots of choice.

"Modern Hotel in the heart of Reims"

5
21/09/2016

Position perfect in the pedestrian Centre of Reims, our room was clean and spacious. Icing on the cake was the Bistro Restaurant which was an excellent addition to the Hotel since our last stay there. You can sit outside in the wide pedestrian boulevard and watch the world go by with a coupe of Champagne. Had lunch inside and the food was excellent and reasonable.

"Wonderful 2 night stay"

5
20/09/2016

Stayed here for work. Rooms were very spacious especially considering we were in France. Lobby was very nice. Great location right in the middle of Reims. The bar was great! Rooms were very elegant and clean. Service all around was very good. And parking was easy. Very happy with the stay!

"Good base in Reims"

4
20/09/2016

My wife and I stayed here for 2 nights whilst visiting Taittinger. The hotel is very well located in the heart of the city and is clean and modern. The size of the pool was a bit disappointing - more a plunge rather than a swimming pool - but no complaints with any other aspect. The hotel staff were very friendly and helpful and the breakfast was very good. Well worth trying.

"Good access for wheelchairs. Can recommend"

4
20/09/2016

Hotel is well situated in the town centre. Onsite parking 14EUR per night. Breakfast is very good . Fantastic courtyard inside. The rooms for disabled are good although there is a strange rule that the rooms are limited to max 6 pillows. Fortunately this was not an issue. The bathroom is good for wheelchairs eg the basin is low and the shower is a walk in shower. The toilet does have one descending rail. On leaving we were asked about the disabled facilities and we advised them to get another hand rail by the toilet and make the door to the room easier to open as very difficult to push open for a disabled person. Pleased to say that they were very receptive to our suggestions. Not the cheapest EUR170 per night but all in all can definitely recommend as so much better than any of the other Reims hotels that claim to be disabled friendly.

"Great Base to explore the city"

4
19/09/2016

Stayed here for 3 nights during a Champagne tour to Reims. We had a double privilege room which was great. Larger than your average European city room with a fantastic bathroom, having large separate shower and bath, with robes and slippers. Bed was very comfy and there were tea and coffee making facilities and a fridge. We had breakfast each morning which was good quality and choice. We only used the bar not the restaurant but found that to be a great buzzy atmosphere and all the staff throughout the hotel spoke good English and were always very pleasant and helpful. Great central location and within a hop skip and a jump of loads of restaurants. Would definitely recommend for a trip to Reims.

"Great location , friendly staff"

4
18/09/2016

Stayed two nights as part of a road trip around Northern France, lovely location close to the centre of town near to a good choice of restaurants and within walking distance of the sights of Reims. Room was as expected of a hotel of this grade and staff helpful and attentive. Parking 14 euros per night but nice to know that the car was safe under the hotel. Smallish pool and spa area but as we were the only ones using it this was more than enough.

"Very Good Accommodation"

4
16/09/2016

Clean, efficient, nice size room, good slightly firm mattress. However, no help at arrival with luggage, must make parking reservations in advance or else park across the street in multilevel building with very narrow spiral lanes. Not enough lights in room. Over all, quality experience, friendly staff, central location to various sites.

"Surprisingly good"

4
16/09/2016

Checked into an European 3 star hotel after a long time having been spoilt in Asian hotels. Offers very good value for money , compared to muffin and a coffee bfast at most places the bfast is quite good. Gym works and has a small pool with a hamam Centre of town with plenty of options for food in the street. Walking distance from station

"Very convenient and functional hotel"

4
15/09/2016

We enjoyed our three night stay here. It is convenient. The staff was great. Breakfast buffet was excellent. Room was large and very enjoyable. There is a lovely outdoor patio area. We enjoyed the adjoining cafe. Ate there all three nights.

"Ideally placed for exploring the city"

5
14/09/2016

This would probably be described as a business hotel but it suited my wife very well when we were in the city on 2 seperate days this week. Really short walk to Cathedral, Champagne maisons and good eateries. Gym on the small side but each time I went I was alone so no problem there :)

"very clean, spacious and well located"

5
10/09/2016

This hotel was booked for us by a tour company. It is very clean, spacious and well located. I usually do not think to stay in this brand hotel in the USA, but it is perfectly acceptable here in Reims. I would recommend this hotel to anyone.

"Great position "

5
09/09/2016

The hotel is very impressive and modern. The room was very clean and just about big enough. The staff are very much on the ball,and were very helpful. But the best thing about this place is it's position. Perfect for the town centre.

"Where better in Reims?"

5
04/09/2016

Great location, helpful staff and nice rooms. Convenient for all central attractions with good facilities, quiet areas if required and truly helpful and friendly staff at a competitive price. A couple of years since our last visit and they have retained their best features plus underground parking.

"Consistently good service"

4
02/09/2016

We stayed in this hotel several times over a twenty year period. Our accommodations and service was consistently during each of our stays. This time we stayed in the largest room on the fifth floor in the old wing facing the pedestrian mall. We did not hear any noise from the street since we did not sleep with open windows. The rooms were renovated, clean with new fixtures. Our room was really well set for a single person on a business trip. With a little rearrangement of the furniture we managed to have a six nights stay as a couple. To understand a possible shortcomings of the accommodation one needs to keep in mind overall hotel standards in France. For french standards, the room was big with a separate toilet and shower. And in a new wing the rooms are larger but not as newly appointed as our room was. Towels are not changed daily, so one needs to request a fresh set of towels or slippers for the swimming pool and sauna. The room service is also unpredictable if you not not plan to be away from the room entire day. However, the staff is very helpful and every request is immediately attended and addressed in a timely manner. The breakfast is included in the room price and has a very good selection of food and drinks. The courtyard across the dinning room provides a nice setting for enjoying morning coffee a little longer. The business center was out of order, but again the staff was very helpful allowing me to use their computers. The hotel has its own restaurant which is a step better than the surrounding eateries. The menu was mainly on a seafood side and since we were there during a very hot weather we did order any of their specialties.

"Hotel de la Paix hits the spot !"

4
01/09/2016

We chose the Hotel de la Paix both on the way out and the way back for our motorcycle tour to Switzerland ... and they offer a fantastic central location and parking for the bikes. This is our third visit and they have consistently offered a really welcoming and friendly service ... ever when you turn up in leathers ! The location is ideal ... being very easy to get to from the motorway and only a few feet from a huge selection of restaurants, sights, shops and chocolate outlets !! For the quietest rooms ... go for the seventh floor at the back ... lovely views and peaceful nights. For a treat - walk the (very) short distance to the train station and take a day out exploring the champagne houses in Epernay ... VERY enjoyable !

"Reims Central Location"

5
30/08/2016

This Hotel and its Staff are fabulous, whoever said the french aren't warm and welcoming with a sense of humour are sadly wrong (oh that was me!!:)) The Hotel was positioned just off the main eateries in reims and had competitive onsite parking and an excellent restaurant.

"Good hotel"

4
29/08/2016

This is a good hotel, stayed here with my wife, toddler daughter and my mum and dad. The hotel is very central, walking distance into the city centre and only 2 minutes from many restaurants and 5 minutes from the cathedral. They have underground parking with quite a few spaces, it's well lit and secure. The bar has just been refurbished, though I haven't tried it because it only opened today! We had use of a temporary outside bar which was fine, and they have some outdoor seating in a central courtyard, which was nice. The pool is a good size and is clean. They also have a steam room and sauna and a very small gym. Breakfast is fine - we avoided it the first morning due to some bad reviews on here, but tried it on mornings 2 and 3 because we couldn't deal with not being able to get sausage and eggs in town! There is a good selection and the quality is fine. The staff happily provided high chair for baby and nice coffee soon followed. All 3 generations of the family found something they liked and it set us up for a good day out. The property is well maintained and clean throughout. But the best thing about his hotel is the staff on the front desk - they were extremely helpful. Over the course of 3 days I badgered them with all sorts of questions about restaurants, large champagne houses, small champagne producers, taxis, changing bookings, map Directions, calling places that didn't speak English etc and they happily obliged. They made the holiday really, and my family got experiences that they would otherwise have not enjoyed, had the hotel staff not been so helpful. Suggestions for improvement? We had two rooms and I was a bit surprised they were not adjoining. On check in, we were given one room and had to wait one hour for the other one. A couple that checked in after us were given the adjoining room - I don't know why. I was also asked to surrender my car keys upon check in, despite the fact that my car wasn't blocking anyone in. It probably has something to do with some people parking their car inconsiderately in the basement and the hotel wanting to shuffle cars around to maximise space - but I felt uncomfortable with the request and I refused. However these are small opportunities for improvement on an overall great hotel. If I stay in Reims again, I will definitely stay here.

"Comfortable and well located"

4
26/08/2016

We used this hotel for an overnight stop on our way to Switzerland and it was perfect for the purpose. There is parking just across the road if you don't want to use the the hotel facilities and there are many restaurants within a few minutes walking from the front door. The cathedral is five minutes away and it is right in the middle of the shopping district. We found the room quiet, well appointed and the bed comfortable. It is a typical medium-high quality corporate hotel. The staff at the front desk were pleasant and helped with a map and tourist guidance which got us off to a good start

"A second vist, it won't be our last."

4
26/08/2016

We used this hotel as a stop=over on our way back to the channel ports from Alsace. Since we stayed here a year ago, there have been some changes - in particular, the bar is currnetly undergoing refurbishment. We stayed in a room on a higher floor this time and enjoyed the view that this afforded. It remained comfortable, clean, and well soundproofed. We particularly enjoyed the luxury of a stand-up shower - something that shouldn't be taken for granted! Breakfast wasn't included in our deal this time, but it was certainly no hardship to pop round the corner in to one of several cafes offering a morning repast. The staff in the hotel remain courteous, efficient and friendly and I reiterate my advice of last year - book a parking place in advance, you won't regret it.

"Comfortable hotel in Reims city centre"

4
24/08/2016

This has all the facilities of a first rate hotel and is directly in the city centre. Having stayed at other Best Western hotels I was pleasantly surprised at the standard here. The rooms are a good size, extremely comfortable and meticulously clean. There is a pool and underground parking, which is charged extra. Unfortunately the restaurant was a little disorganised - but we were a large party of 50 or so, so we forgave them. There was a temporary bar rigged in a marquee as the main bar was being refurbished. This was not a success as we had a gigantic rainstorm during our time there and access was from outside and in the tent the sound of the rainfall was deafening! But all in all, this hotel is highly recommended.

"Recommended"

5
23/08/2016

Ideally situated in the centre of Reims. Lovely rooms, professional staff and underground secure car park. Breakfast is a bit pricey but other than that could not fault it. Recommended. We hope to return at some point.

"Good hotel, centrally location with parking"

4
23/08/2016

There are many reasons to stay at the Hotel de la Paix: It has a fantastic location within walking distance to sites and restaurants. The rooms are comfortable, modern and clean. We lucked out and had a room facing the back where it was quieter (we happened to be in Reims on the evening when France's football team won against Germany and the crowds on the street were wild into the middle of the night). And there is underground parking! This was very important to us since we were driving with a classic car. Tip: book the parking space when you book your room, as there are limited parking spaces.

"Nice upscale hotel in a great location"

4
22/08/2016

Overall, a very nice hotel. The location is very convenient to the main drag in Reims, great for walking, people watching, and grabbing a meal al fresco on the strip. Short walk to Notre Dame de Reims (cathedral). The central courtyard is lovely, framed by a gothic facade on one side, with a nice drink list and good service. The room we had was quite small, a bit of a surprise given that this isn't Paris. My only other gripe is that they were not able to offer parking, which is hard to find in that area of Reims. We were told we needed to call and reserve parking ahead of time. However, we were able to arrange parking for the 4 days at a public multistory/garage right across the street. You'll need some one who speaks French to negotiate this as the garage personnel do not speak English. But Euro$24 for 3 days parking was a better rate than the hotel anyway.... If you're planning on driving to Reims, call ahead for parking if you're staying here. The concierges were excellent, and managed to arrange dinner reservations and cave visits/tastings early for us.

"Surprisingly good!"

5
21/08/2016

We thought this hotel was truly excellent. It is very central with many good testaurants within a short walk. The staff was warm and welcoming and were happy to make any reservations required. The room was spotless and had every amenity including a great shower. There is a delightful courtyard in which to enjoy a pre- dinner drink or nightcap and the breakfast was fabulous. There is also secure parking which made using a city centre hotel very easy. We thoroughly recommend this hotel and will certainly be using it again.

"Nice hotel, centrally located"

4
21/08/2016

Liked this hotel for it's central location, it's modern style, medium sized rooms. The staff couldn't have been nicer- particularly Betty at the front desk, who went the extra mile in helping us. The minus- breakfast is not included- extra charge is 15 euro per person, per day. Parking is also a little confusing. There is parking lot across the street, plus the hotel has it's own small, reservation only parking area. You really need to do a little research to figure out which is the best deal. At first, the 14 euros per day at the hotel's parking looked good, compared to the parking garage at 18 euros. But (at a helpful hotel employee's suggestion) we asked the parking garage for a two day rate- which came in a much better deal than the hotel. All things considered, the price is a little high for the hotel room, as well.

"Fantastic -Vincent is the best!"

4
21/08/2016

We visited this hotel en route from Provençe back home to the UK via the Channel Tunnel. On arrival I went in to ask about parking and was greeted by the most superb member of staff in hospitality I have ever come across... Vincent, one of the receptionists.. He was the most helpful, intelligent and aware person we could have wished for - a credit to the industry. We took the top-box off, parked underground and the hotel kept our top-box in their left luggage room. Without asking, Vincent took our luggage to our room too. So, we went up with our dog too. Great room for the three of us and the dog. The only down side was wanting to order a bottle of wine in the bar... They refused to serve us! What! I pointed out a couple who had wine and was told they had champagne and that's all you can order by the bottle... Crazy. Ridiculous hotel policy... Change, you need to, otherwise guests will just bring bottles with them and not spend money in your bar. Breakfast was typically French but the scrambled egg and bacon were dire. You need to promote Vincent! We will be back ( bringing our own wine though!)

"Needs work"

2
21/08/2016

the entrance is nice. However, i dont understand why the dust is several inches thick on the coffee machine so i don't want to even think about the bed covers because i am pretty sure they weren't freshly washed. the bathroom looks like it hasn't been cleaned for a couple of weeks. the hotel was TERRIBLE. ALSO: they have pipe problems. the ground floor and garden smell like there is a sewage problem. i hope they fix it.

"Amazing two nights - can't wait to visit again!"

5
21/08/2016

We stayed in a deluxe room for two nights on the fifth floor overlooking the courtyard and with a fabulous view of the cathedral. We enjoyed every minute of our stay. Extremely quiet and restful with a central location that allowed easy sightseeing and shopping! Very surprised at how big Reims is and would love to spend more time there.

"Location Location a plus ! Hotel a plus !"

5
07/08/2016

Hotel was fantastic, it was in a great location, close to everything, it had secure parking which was a plus ! Hotel is renovated, beautiful courtyard for morning or evenings! Staff is great, helpful and very accommodating ! Language not a problem ! We received great information from staff on sightseeing options ! They booked for us various champagne tasting ! Rooms were great !

"Great hotel in the heart of Reims"

5
07/08/2016

Good room, very good service and a great location. The hotel was quiet even though it is in the centre of town. The pool and sauna are brilliant - small but clean and in good condition. Many good restaurants within walking distance and the hotel breakfast was delicious (and my daughter loved the Coco pops!) 5 minute walk to the cathedral.

"Great location and service"

5
06/08/2016

Stayed here for a girls weekend and visited the champagne houses. Great location to get to all the popular ones. Hotel has nice rooms, right on the Main Street and has a nice pool to relax by. Good breakfast selection and good restaurant and bar. Perfect city break

"A rather nice hotel in an excellent location with an aloof service"

3
03/08/2016

We stayed here in two rooms in August 2014. The hotel is easy to find. Parking is a bit of a problem. We did book a parking space in advance. Alas, it seems regular (French?) customers have priority. Our space was gone and we had to park across the street. Proved to be cheaper as well. And you don't have to bother the aloof concierge/ front desk. As said, the very French (English is somewhat of a problem in this hotel) staff was in no hurry to check the details of our reservation. But once found they granted us our rooms. The rooms are very nice with a contemporary design. Reasonably spacious with a separate sitting area and bedroom (divider). The bathroom is large. There is AC and a good reception of WiFi. The view is on the inner courtyard and, over the rooftops in the far distance, of the Cathedral. Breakfast was adequate, food from room service was well prepared and came with nice extra's. Al in al a run of the mill hotel. If staff would be a little less distant and absent it would be a great place to stay. At this moment it looks as if they tolerate guests.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, We thank you for reviewing our property. As written by this customer, this feedback is about a stay made 2 years ago in August 2014 and things may change in 2 years. If you book your parking space prior arrival, we guarentee you of course a parking space in our garage. Our english speaking staff care about customers and we do our best to make your stay as good as possible. BEST WESTERN PLUS Hôtel de la Paix

"Acceptable hotel for a couple of nights in convenient location"

3
03/08/2016

Picked this hotel due to location and it is certainly very convenient for the station and for walking around the town. Also close to many bars and restaurants. Pictures on website a little confusing as they seem to show a view from the inner courtyard rather than the front. Reception staff were very helpful before and during check in. The room was fine and quiet at night with good aircon (1st floor overlooking the front), but wondered afterwards whether it might have been better to have upgraded. The bath had a shower over which worked OK, but the space would probably work better with a shower only. The décor in the room and the corridors was a little dark and gloomy. Nice to have tea and coffee facilities in the room, but 2 tea bags is a little mean. Wifi was a bit unreliable in the room. Breakfast was buffet style with very attentive waiting staff and was perfect for us so no complaints there. There was a temporary bar in place due to refurbishment. We were going to try it, but we didn't like the ambience of the temporary tent style structure and the restricted drink choice. Perfectly good hotel for a couple of nights stay (and you are out all day), but not sure I would want to stay for a longer break. Did not try the hotel restaurant but it looked nice.

"Great sized rooms!"

5
03/08/2016

This hotel is very "westernised" in the size of the rooms. Beautiful ensuite facilities and wardrobe storage. The hotel itself has great facilities with the pool and gym along with the courtyard bar. Breakfast has a great selection of foods to choose from. Definitely recommend!

"They are not in a hurry to assist"

3
03/08/2016

Hotel under construction, clean, 15€ breakfast fair to average. Arriving at the train station I fell and severely hurt my elbow, bleeding everywhere, etc. got to the hotel & asked the front desk to call a doctor, that took 2 1/2 hours. Dr. was great. Departing ask the front desk to call a taxi to assist me to get to the airport, waited, waited, went back in 3 times asking for assistance, 'have a train to catch', The 3rd time he said 'oh well, better start walking'. With a busted elbow I had to carry a suitcase down cobble streets. Missed my train, missed my connection in Paris...

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, We thank you for taking the time to give you feedback after your stay with us. To complete this review we would like to notify that only our bar area is under renovation and that it will reopen by the end of this month. Before that you can enjoy our Garden Bar with its terrace. Our Front Desk Staff can book for you visits, a taxi or call a doctor if you need assistance. We advise you to book these services in advance if possible. The hotel is not responsible if the taxi arrive late or if the train is delayed. Thanks for your comprehension. BEST WESTERN PLUS Hôtel de la Paix

"Good location, good hotel, good weekend."

5
02/08/2016

We chose this hotel due to its cancellation policy and its proximity to the town centre. Check in was efficient thanks to a very friendly receptionist who couldn't have been more helpful. Our room was available and was exactly as we expected. Modern comfortable and with all amenities, comfy bed, contempory bathroom with separate bath and walk in shower. Large flat screen TV, aircon, mini bar etc. We were on the first floor at the front of the hotel. Saturday night is quite busy in Reims but we didn't find it too noisy. WiFi was a little sketchy in the room, far better in the hotel lobby. Aircon was nice and quiet but not the most efficient. Hotel has a small pool, fitness centre, Sauna and Hamman, we used all the facilities and had them to ourselves despite the hotel being fully booked. Didn't use the bar or restaurant Reception booked a Champagne House tour and taxi for us and advised us of a few "must sees" Really helpful. We would return

"Very nice hotel"

4
27/07/2016

This is a really nice place. Rooms are great along with the staff. The only thing I would not recommend is the breakfast, not brilliant and a otter too expensive. However this is a great place in a great location which I have stayed at a couple of times now.

"Good Visit to Reims"

4
26/07/2016

Hotel de la Paix was a perfectly acceptable hotel. It's about what you would expect from a Best Western in the U.S.--maybe not a 4 star, but a decent sized room and bathroom with air conditioning, wifi that worked and a minibar. Breakfast downstairs had a good selection and was convenient since we were being picked up at the hotel for our tour. All the staff spoke perfect English, and the hotel was located in close proximity to many restaurants and shopping spots.

"very good location"

4
25/07/2016

We booked this hotel for 2 nights. Before we arrived, they sent mails concerning special wishes. we felt really welcome. We made a reservation for a parking space in the hotel. I was really happy we did this, because I felt really safe (the car was stuffed with wine and champagne). We had a nice room (3persons superior). It would have been nice to have a small terrace. They were rebuilding the bar, but they had a temporary bar in the garden. This was really well done! Only dissapointment were the cold eggs in the morning, but that's it! The hotel has a very good location. We will certainly come back.

"Wow, so bad!"

1
24/07/2016

Wow, This is quite a bad experience here: Arrived to hotel in a rental car, parked in front of hotel to get our suitcases out. We could not get out as there was no exit from the entrance, so after we were told there was no available parking backed up and went to parking garage across the street. Talked to front desk about what the issue with the entrance is and instead of apologizing were told this is not a car entrance and started questioning us. Worst arrival experience! Rooms are subpar, smell bad, very small. location is quite bad for Reims as the street is quite shady and really low class bars and cafes are on that street, you forget you are in the Champagne region. (Agree 100% with Canvazz on this one) Highly recommend against staying at this place.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, Our property has a garage with a limited number of car spaces. We advise you to book your parking space prior arrival if you travel by car. As an alternative you can also easily park your car in the public Parking Buirette located in front of the hotel. You can drop off your luggages before to park there and our staff can give you assistance. The hotel is located in the city center and you easily have access to restaurants, shops and places to visit such as the Cathedral Notre Dame and the Tau Palace. You can also visit champagne cellars accessible by car or by taxi. BEST WESTERN PLUS Hôtel de la Paix

"Very good"

4
17/07/2016

Really good hotel and wouldn't hesitate staying here again if we are in Reims. Great parking facilities (although not free), good breakfast which for Europe is rare, superb location and really helpful staff. The guy on reception even ring Tattinger for us to book our champagne tour. Recommended.

"Not quite a stone's throw...!"

4
15/07/2016

The official description suggests this hotel is closer than it is. However, from our large comfortable room with balcony overlooking an internal courtyard, we could see the towers of the Cathedral and had a pleasant short walk there. We stayed one night on our way through France. Easy to get to, a pleasant large frontage in a cobbled street. We were told to drive up to the garage door to the right of the main entrance to be let in. The entrance is spacious; I found the internal architecture a bit tricky, and got lost coming back from the pool, a map would help! The internal decoration is interesting, theme seems to be African Savannah, on our floor animal paintings and wide corridors with floor cube lights. The room itself was divided, so the entrance and table with chairs not visible from the bed, worked well for in-room breakfast. Modern bathroom with great bath,with hand shower; door through to walk in shower and and separate loo. The restaurant was OK for us, given choice of courtyards or inside to eat. Food was fine, service quick and efficient. My only disappointment was the pool area. Situated in the fitness area, small changing room with lockers which need a Euro( hotel info tells you towels and shower there, but not that a Euro is needed...). Have to walk past the machines to get to the pool, which was warmish. OK for a swim for exercise but not inviting, has a liner not tiles; one end is mostly obscured but can be overlooked from a bar area, just seemed odd. I never did find the shower,went back to my room. Overall, was perfectly OK for us, a safe bet,but not stellar.

"Central location - dull room and no feel you are in Champagne"

3
13/07/2016

It was OK. The hotel's location is great in Reims. In the middle of the town centre. A happening ground floor bar. Dull, almost clinical room. Has all what is expected but it is...dull. The bed was a bit tired. The bathroom large and clean. The internet reliable and OK. Not very engaging for being in the middle of the Champagne region. Nothing local about it.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, To feel the tast of Champagne, you can easily go to our bar. We have more than 100 different bottles of champagne there. Our Front Desk staff can book for you the visit of a champagne cellar to discover one of the Maison de Champagne in the city of Reims. Moreover, within 10 to 15 minutes by car you can have a walk in the vineyard. We wish you will enjoy your trip in the Champagne region and in Reims. Best regards, BEST WESTERN PLUS Hôtel de la Paix

"Great hotel"

5
13/07/2016

I loved this hotel for giving me more than I expected. The room (mid-level) was bright, air conditioned, good wi-fi, roomy (separate seating area from bed area) and an attractive bathroom with the shower and toilet closed off with a sliding door from the sink and tub area. Separate tea, coffee maker and mini-bar area. Plugs near mirrors so you could dry your hair outside of the bathroom. The room divider held a large TV that could swivel around to the bed or the sitting area. The buffet breakfast was delicious and well worth the price. Staff couldn't be more helpful. DEFINITELY RESERVE PARKING IN ADVANCE.

"Respite in Reims"

4
12/07/2016

Hotel de la Paix is centrally located....walking to all historic sites from here is doable but also the location provides access to many brasseries and restaurants in close proximity. Did their breakfast once---very complete and would easily carry you through to dinner---but we prefer to just have coffee and croissant in one of the many street cafes nearby. The hotel also provided lunch for the meeting which was held there. Excellent! Never ate in their restaurant, but assume it's the same food preparers. The front desk was very courteous but slow to respond to a room maintenance issue---also printed out boarding pass without barcode which proved to be a huge hassle, so watch for that. Since this hotel is the midst of all the action, noise on the front of the hotel might be more than desired. The hallways and rooms are designed to keep out noise so it is quiet on all the floors, it's just the streets. I would ask for the back side which is quieter and has a sweet view. Also, of you get upper floors you should be able to see the Cathedral etc from that height. I would think this hotel could be a top choice for the area, especially if you can manage a slightly greater price and ask for a larger room. We didn't and are regretful---friends did and said it was perhaps the most comfortable they've been in any European accommodation. ---I thought that was impressive.

"Great location and friendly staff"

4
11/07/2016

My husband and I have just enjoyed two nights in a Deluxe room, and can't recommend this hotel enough. What is everyone complaining about?? Positives: - location is excellent, right in the centre of town and 50 yards from main pedestrian thoroughfare. - clean, sleek modern lobby and corridors. - equally sleek and functional bedroom. Well laid out to maximise the floor space. Nice big bath and separate rain shower. - large, comfortable bed. On the hard side which suits us, but obviously not suited to all tastes. -friendly, helpful staff at reception, particularly Clemence. - discounted parking in the city car park opposite (24hr security). Negatives: - none Overall: We found this hotel to perfectly suit our requirements of being central, easily accessible, and providing a comfortable environment. We did not use the swimming pool, gym, restaurant, or eat breakfast so cannot offer any insight into these. We would absolutely stay here again and thoroughly enjoyed our visit to Reims. On a side note, we walked to the Basilica and Champagne Houses, it is only about 20 minutes so no need to drive out as some have suggested.

"Excellent hotel, top location"

4
10/07/2016

Very nice room (Privilège), bathroom with shower and bath. Friendly and helpful staff, easy check in/out. Bottle of champaign (Canard-Duchêne) was served in the room upon arrival, as ordered. You can leave your car in the garage during your stay for only 12 € extra. Excellent breakfast with plenty of choice of fresh products. Top location: cathedral, bars, restaurants and shops at walking distance. You'll need a car to visit the maisons the champagne in the surroundings, although top locations Pommery, Mumm and Veuve-Cliqot in the city could possibly be reached by public transport. We had a very lovely stay in this hotel, the city and its surroundings! One thing though: used champaign glasses, bottles and coffee cups were not removed from the room when cleaning it.

"Great room and location "

4
08/07/2016

We stayed in a deluxe room and were very happy with the size. Large bedroom and bathroom with a good separate shower. Very comfortable bed. Good buffet breakfast with plenty of choice. Has an indoor pool but we didn't use it as we had great sunny weather. Close to the Cathedral for the excellent sound and light show at 11pm- a must do! Would recommend the hotel and very clean.

"bad bad bad"

2
06/07/2016

no parking, no staff who know what they are doing, tiny room for the money you pay, just somewhere i will never ever stay again, needs a total refurb and new staff. very dated and the wifi is slowest on record

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, We do our best to reach your expectancies and our staff is attentive and professional. Our property has its own garage. We advise you to book your parking space prior arrival. A part of the hotel is renovated every year and we don't consider it needs a total refurbishment. The front desk has been renovated last year, our restaurant last winter and our bar will be brand new mid-august. The room size is different from a room category to another and our property is equipped with high speed Internet accessible by wifi. We remain also remain to your disposal during your stay to get your suggestions and requests. BEST WESTERN PLUS Hôtel de la Paix

"Excellent location- fine hotel"

5
05/07/2016

What a fine time we had in Reims. Hotel offered inside parking in the lower level. It was across the street from a small mall which offered both a supermarket and a coffee shop which saved us about $20 a day. We had coffee here every day rather than spend $15 each at the hotel. Right around the corner were 2 city blocks of restaurants with every type of food offered. The city itself is just a short walk from the hotel and the main road is just minutes away. They even suggested a doctor when my wife developed a severe cough

"Excellent parking and that's about it "

3
03/07/2016

We chose this hotel simply because of the secure underground parking. It was well located in the centre of reims. Small pool, sauna and steam room and the tiniest "gym" I've ever seen - basically 4 bits of equipment in a small corridor between the pool and the changing rooms Room was very very small - hardly any space to put luggage. Bathroom lighting was awful - not recommended for putting on make up Windows didn't have good glazing so could hear all the road noise at all hours. Would only stay here if your desperate for a parking space

"Great bathroom"

4
01/07/2016

We had a classic queen room which had updated decor, comfortable bed and a great new bathroom with a separate toilet. There was a door that could be opened out to a small balcony. We were overlooking the street. The hotel was a 10 minute walk from the train station and close to an area with a lot of eating places. We did not have breakfast so I cannot comment on that, but based on our room I would definitely stay there again if I ever went back to Reims.

"Nice hotel , well located, quiet sleep"

4
30/06/2016

We had a business meeting with +40 participants in this hotel. All was well arranged. Friendly and helpful staff, very clean rooms , and good sleeping quality. As renovation works are going on , the bar is in a temporary place , but is a fine place to be. Food and supplies during the conference were fine. Easy accessible , parking available and right in the center of Reims. Unfortunately the conference room had a low ceiling and was only just big enough for our group. Not possible to open the windows for a long time because of the noise of the street , would be better if it was located on the other side of the building. Also the lift was very slow . Wifi could be better, you had to start it up again and again (no memory of user and password) - could be improved.

"Great hotel"

5
27/06/2016

Lovely hotel with great staff and location, i was on a trip with my work to visit some champagne house.would definitely stay here again. The hotel was under construction but was still maintained very well.

"Excellent location for seeing Reims"

4
26/06/2016

Stayed here for 5 nights as our base for exploring the region. Hotel was extremely comfortable, staff friendly (especially the ladies running the breakfast room) and extremely conveniently located. The bar was under refurbishment during our stay, but we never once bothered by any construction noise. The hotel has created a temporary bar while the work is carried out, and this is fine - in any case there are plenty of other options for a drink just outside the hotel walls! Would also recommend Cafe de la Paix (the hotel restaurant) for a good - reasonably priced - bistro dinner. We would stay here again.

"A mixed experience "

3
23/06/2016

After parking opposite, we made our short walk to the hotel entrance. Quite grand and impressive, despite the lack of a doorman to greet us. Check in at reception was rather "functional" with no interest shown in our stay. No too bothered about this but I always think that first impressions of a hotel are a good indicator of what you are going to get. And that proved to be true. Room on the third floor was rather basic, with cord carpet and Formica furniture. Nothing "Best" or "Plus" about this room. More like "Travelodge". Toiletries were non existent and tea/coffee supplies were pathetic. I wanted to complain or at least change rooms but my wife was feeling unwell so she insisted on just putting up with it. The room was clean and the bed was comfortable. I ventured to the bar to find a nice sitting area staffed by two non-smiling barmen who struggled to make eye contact. As it wasn't busy I was able to get their attention to get a beer whilst I went through my emails (the internet signal was very weak in the room). We needed a taxi to travel out that evening and I made an advanced booking which arrived on time and the driver made arrangements for the return journey which he was on time for too (impressive for a Saturday night). Breakfast was ok. The room was quite large and noisy, but everything was available and service was fine. English speaking receptionist booked us out and she was very pleasant and genuinely enquired about our stay. She was clearly disappointed when we said we found things "ok" and she didn't follow up on why we weren't more obviously pleased. Overall, an uninspiring stay and I couldn't recommend it others based on our one night stay. Many other reviewers seem to think differently, so maybe we just stayed in the wrong room on the wrong night.

"Spacious and modern rooms"

4
22/06/2016

This hotel is well placed right in the city center of Reims, though easy accessable by car as well as by train as the train station is only 1 km far. Inhouse parking place are available. The hotel offers WiFi, inhouse swimming pool and meeting room facilities, the later only useful for smaller groups. The breakfast buffet is typical french, the restaurant offers international food at good quality. Best are the spacious rooms - though as the hotel is placed in the center, you might keep the window closed to avoid hearing the noise from the street. Very good service overall!

"Excellent central location with big rooms"

4
20/06/2016

We upgraded to the bigger room and it was great. Stayed two nights and the staff we very helpful and amenities good. Ate in the restaurant one night and had great seafood. You can park underneath which is very convenient. Nothing was too much trouble for the staff.

"Excellent stop over"

5
17/06/2016

We booked this seeing reviews on Trip Advisor and were not disappointed. The car park is worth paying for even if the spaces are a bit challenging for larger cars like ours! Our room was on the top floor of a new block that faced the cathedral over a road at right angles to the main hotel. We were delighted with it. The view was sensational and the room clean and comfortable with new fittings and a walk in "wet room". The bed was comfortable and we slept well. The only disappointment was the coffee provided in the room. It tasted awful and the only milk to add to it was in two minuscule sachets one of which had already been used by another client. Presumably this is done to encourage caffeine addicts to rush down for breakfast! We declined and instead went out of the hotel to the right. At the roundabout turn left and on the opposite side of the road (Place Drouet) after about 50 yards is a small cafe (istanbul) selling a wonderful French breakfast for about 6 euros.

"Potential need to be cautious"

2
17/06/2016

I usually wait a few weeks before posting a review so that I can reflect on it better, however, I'm doing this sooner to help other travelers. There are limited lodging options in Reims and I'll have to admit that walking around the Hotel de la Paix seemed like the best option for in-town Reims. On the plus side, we had a superior room that was large enough to spread out during our 2 week tour. We also had a balcony overlooking the courtyard which was also pleasant. They also offered underground parking which was very convenient as we had a car that we used to do the Champagne Road and also other visits. Neutral was the desk service. We found the women working the front desk to be very helpful and welcoming while you were lucky to get a glare from the men working there. The big negative is noise. At the present time the hotel is undergoing significant construction INCLUDING DEMOLITION. Also the bar is part of the courtyard and has outside seating while being open until 2:00 a.m. The situation is you hear noise from the bar until late night and then wake up early to construction including a jack hammer breaking up concrete. No where was this explained to us when we booked. Both the hotel and the flag - Best Western - should note this on their booking sites as I have seen done in other places. The construction may be temporary but having a late night bar with in hearing of upgraded rooms seems to be permanent.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, We thank you for taking the time to write reviews about your stays with us. Our bar is under refurbishment in June and July. This does not mean there is demolition during all the day and every day. We do our best to limit the impact of these works during your stay. The main part of work is now over and we apologize for the inconveniences some of our guests could have had. Within a few weeks you will discover a new bar area, comfortable and cozy. Until the end of the work you can join our Garden Bar to have a glass of champagne or a cocktail. We thank you for you comprehension and look forward to welcoming you soon in Reims. BEST WESTERN PLUS Hôtel de la Paix - Guest Relation.

"Excellent location"

5
15/06/2016

Lovely, clean hotel with good rooms. We had booked the deluxe suites and they were great. Kept very clean . Good facilities but the best thing is the central location. We booked parking at the hotel and never needed the car for the rest of the trip.

"Disappointing "

1
15/06/2016

You have to drag your bag upstairs to enter hotel!!! Travelling for 5 weeks our bags weigh 20kg each but they are awkward. Major construction underway & staff do not care that the noise of drilling above your room is disturbing to say the least! Breakfast!?! I appreciate the French do not eat breakfast but when we are paying for it you expect a certain standard. You'll be fortunate to find much to eat as the staff don't restock often this includes glasses etc. preference seems to be given to French speakers as they were able to get fresh coffee instead of the stewed version sitting on the buffet. Room is a comfortable size with separate shower. Soap on tap only, no body lotion or vanity kit provided. 1 complimentary bottle of water for 2! There is only 1 lift to service 11 floors including ground & -1.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, Our property is equipped with several lifts and if you don't want to use any step, it's possible. We also would like to inform you that we have rooms for disabled. Our staff is at your disposal if you need any help with your luggages and we also provide trolleys. Our bar is under refurbishment this month of June and next July. We have decided to renovate this area to give more comfort to our customers. As an alternative we have opened a bar in the patio of the hotel. During the works we care about noise and we do our best to limit the inconveniences. We make no difference of service between our customers and we propose expresso and american coffee to all of you. Please just tell us your preference and if anything is missing on the buffet you can simply notice it to someone of the staff. We thank you for your comprehension and we remain to your disposal for any requirement you would have during your stay. BEST WESTERN PLUS Hôtel de la Paix - Guest Relation

"Perfect modern hotel for a trip to the champagne caves"

4
14/06/2016

Reception a little surly and a minute WC, but apart from that a great central town hotel (and a great deal through trip adviser!). Wonderful in-house restaurant. Recommend it if wishing to visit the champagne region.

"Great Location, Great Staff, Great Rooms, GREAT Stay!"

5
13/06/2016

Not the easiest hotel to find but it is perfectly located for those who want to dine, see the Our Lady Cathedral and Archbishops' Palace Museum, and the WWII Surrender Museum. The staff is exceptionally helpful...the facilities are elegant and top of the line. One tip: be certain to reserve parking at the hotel when you book a room...else you park across the street in the "mall" parking lot, which is a bit of a hassle...

"Good city centre location"

3
13/06/2016

to find, although my satnav wasn't fully up to date with one way streets around the tram routes. The hotel was full when we stayed and I was told that the car park was full, even though I had asked for a parking place when I booked the room. To be fair to the hotel they did let me into the car park to see if I could find a space. Some of the parking spaces were seriously tight but I managed to find one with some reasonable room between mine and the next car. Our room was quite large and well laid out with a King Size bed. The TV could be fully rotated between the bedroom and sitting area and the bathroom was nice and big with a good shower room. Being at the front of the hotel it was a bit noisy from the street in front. The hotel is situated quite centrally with lots of restaurants and bars close by. The Cathedral is only a short walk away. Breakfast was disappointing all round. The breakfast room looked dated and not too clean. The food and service were ok but not great . Reception staff were helpful and friendly.

"Room with a VIEW"

5
08/06/2016

So just as many others have done, I read reviews over and over trying to find just the right hotel sight unseen. I'd only driven here and stopped for lunch so relied on TA. Thanks to all the honest reviewers! It really was reasonable walking distance which mattered as storms threatened, and the taxi driver didn't want to get out of line for a short trip. Check-in was friendly and flawless. And right now I'm sitting in my bed looking at the Cathedral when I lean about 4 inches! Who could ask for better? The room is tastefully done and quite current in a clean lovely way. And my adult son loved unwinding in the pool after walking and tasting. I look forward to returning. Oh, and the Cathedral is easily just a ten-minute walk. Hint: Room 825 has a view of quaint old rooftops and the Cathedral. And there's one-day laundry service.

"Excellent hotel with a central location"

4
07/06/2016

My wife and i thoroughly enjoyed this hotel - the hotel has a fabulous location near the city center with numerous shops, restaurants, bakeries, etc all within easy walking distance. Our room was large with a comfortable sitting area. The bed was extremely comfortable, the bathroom was a good size and wifi was provided. The colors were a bit garish for our taste but everything was immaculate and in excellent condition! The only 2 small negatives were ongoing construction in the core patio area - the noise was not evident from our room but was intrusive in the lobby and bar areas - and the horrible wine served in the bar (this is a champagne town - if you want wine - beware - the red wine they selected was truly hideous). Bottom line - an excellent, well-run hotel. We would not hesitate to stay there again on our next visit to Reims!

"Location is what sets it apart"

4
07/06/2016

Together with a great central location 10 minutes way from the Cathedral, the hotel offers a secure underground car-park which is an asset for car tourists. We had a Deluxe room on the top floor with a King bed, offering plenty of room and all amenities including, unusually, both a bath and a shower. We had dinner in the hotel restaurant which fronts to a street to the side, but with a separate entrance for hotel guests. We thought the menu seemed better than many of the rather 'touristy' restaurants/bars in the surrounding area (although we did not explore far) and the food and service were quite adequate. Reception staff were courteous and helpful. The only negative was the free Wi-Fi (in French it's apparently pronounced to rhyme with Fifi) which like some other hotel establishments has adopted a log-in system requiring the input of your e-mail address; this itself is no more than a mild irritation, but became a problem when it gave rise to constant difficulty in getting on line. This niggle apart, fully recommended.

"Excellent Hotel"

4
06/06/2016

Reasonably priced. Classic room decor nothing really special or original but very comfortable, great location and overall excellent hotel. We cannot judge breakfast, we had to hit the road. Recommended for more than one night stop. Hotel restaurant is OK for one simple dinner.

"excellent location"

4
05/06/2016

Fine hotel in the center of the town. All sites within walking distance. Helpful staff and parking available on site. Restaurant row just around the corner. Clean room and rather roomy. Easy to reach from highway. Our room was very quiet so we slept well.

"Good location"

4
02/06/2016

This is a well appointed and very comfortable hotel in a good location, close to the old part of town. There are plenty of restaurants within walking distance and it is also close to the main rail station. A good base for visiting the champagne region.

"Central"

4
02/06/2016

Very decent business hotel, very centrally located. Excellent restaurant, nice wine bar. The rooms were fine, the service solid. Being centrally located was key. Garage on site or a public park across the road. Good place. Would go back...

"Right in the city centre."

5
31/05/2016

Very comfortable room on the 9th floor with excellent view over the central part of the city and the cathedral. Very helpful staff who spoke excellent English. Parked our car in the underground carpark at a daily cost of 14 euros. Well worth it for a one night stay. Extensive breakfast selection.

"Comfortable modern city centre hotel"

4
31/05/2016

Stayed for two nights with a colleague in two rooms, excellent service throughout our stay. Rooms were roomy with all the modern conveniences required..The buffet breakfasts were excellent with a good choice of offerings. A very pleasant Champagne Bar and again quite modern in design. We had dinner one evening which was very acceptable and enjoyable. Would recommend booking a parking space even although they are quite tight !

"Nice rooms but terrible Internet "

3
28/05/2016

This hotel is nicely sited in downtown Reims. Parking is easy and reasonably priced. The rooms are modern and clean. Breakfast is ok, but nothing special. The Internet is very very slow. Wireless coverage was spotty. Overall, a reasonable value.

"Good position near main attractions"

4
24/05/2016

Took a group touring in France and in the Champagne district this hotel in the city centre of Reims is always a good choice. Position is excellent and a short walk from the Cathedral, shops and some of the city centre Champagne houses. Best rooms are in the newer block, these are "Privilege Rooms". Quite spacious, modern furnishings, a large bathroom with bath and walk in shower. Soap dispensers are quite awkward to use but otherwise very comfortable. The breakfast room has been improved since last time, breakfast is a simple but adequate choice. Staff are friendly and for those with cars there is underground parking (which needs to be pre-booked) or the large multi storey opposite. Without doubt this is the best choice in central Reims.

"Not sure why the high reviews..."

3
23/05/2016

Our experience at this hotel was average - not great, not bad. We would stay at a location nearer to the Champagne houses if we were to return. You could walk to them, but it was around a 20-30 min walk. We did that both days because we like to see the various neighborhoods. The room was ok, bed was fine, bathroom was clean - but nothing that sticks out as particularly great. We arrived around 11am and although the hotel did not seem very busy, we had to store our luggage as our room was supposedly not ready. When we were ready to leave to go to the train station (about a 10-15 min walk), we asked the front desk to call us a cab since we had all of our luggage. They called us a cab and we waited for 15 min...and were getting nervous about missing our train to Paris. When we went back inside, the front desk person said, "oh, didn't you know - that happens all the time" and called again....then told us it would be a 20 min wait! Her attitude was that she couldn't care less and she should have warned us the first time....we ended up running to the train station bags in tow and almost missed the train. SO, know that it is hard to get a taxi from this hotel and/or you will wait for it!! We didn't eat here so have no knowledge of the food options.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, Our Front Desk Staff can book for you the visit of a champagne cellar, a restaurant in the city or a taxi and we try to give you our best advises. When we book a taxi we unfortuantely can manage their exact arrival time, especially if they are busy. We advise you to book a taxi in advance rather than at the last minute. We thank you for your comprehension. BEST WESTERN PLUS Hôtel de la Paix - Guest Relation

"Best Western Plus Reims"

4
22/05/2016

A great location for all the family very close to the centre for shopping and for restaurants and entertainment. The hotel has only on drawback for the business person as do all hotels the lack of power points for the many gadgets which people have. A simple solution might be a fourway extension lead with outlets and two usb. Breakfast is a simple buffet of fruit, meats hot and cold and pastries along with a chose of juices and coffee and tea. Well worth a visit just a stones throw from the vineyards of Champagne.

"Good hotel, fantastic service"

5
20/05/2016

The hotel is very good as I would expect from a Best Western hotel. The room we have is spacious and the bar is fun. Food is good (well breakfast is all we had) but the staff are wonderful. My partner's mother left some luggage at a previous hotel and Aurora, who works on reception, was fantastic in helping her get the luggage back. She went out of her way and nothing was a problem. That level of service is unusual these days and was tremendously impressive. I highly recommend this hotel, mostly for this and specifically Aurora, but also for the rest of the hotel and especially the location (it is very central).

"Great experience as always"

4
20/05/2016

Friendly, professional, proud staff. Great facilities and comfy rooms/beds. Good amenities and brilliant location right in the centre of the town where all the restaurants/cafes are. Good breakfasts included and rooms very comfortable.

"First visit - excellent "

5
20/05/2016

Stayed for 1 night and was very impressed. Friendly staff, rooms are excellent and very clean. Champagne bar lovely and bar staff are very entertaining. Will definitely stay again. The newly refurbished restaurant is fantastic.

"Friendly, comfortable, good location"

4
20/05/2016

Was staying here whilst visiting a few champagne houses in the region, good location as a base for the area but also centrally located in the city of Reims. Very good service throughout the hotel, bedrooms were clean and comfortable. Breakfast was again very good with plenty of choice.

"Convenient, good base for touring Champagne"

3
19/05/2016

This hotel was "just fine" - and I don't mean that in a strongly negative way, but in a "good place to hang your hat" if you're touring the Champagne region and need a convenient place to sleep and nothing more. We got a very reasonable Internet rate and I think our rooms were smaller because of that - at least the space between doorways further down the hallway looked spaced much farther apart than ours, which were located closest to the elevator. A nice feature was a door that you could close between the entrance hallway & your sleeping area, which blocked out most hallway noise. Skip breakfast here - poor quality and over-priced. It's easier and more satisfying to grab some pastries just down the street. Front desk staff was helpful when asked.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, We just want to notify that an "Internet rate" does not mean that we allocate you a smaller room. Our property is made of 3 room types and at time of booking you can choose one of them, upon availability. Sincerely yours BEST WESTERN PLUS Hôtel de la Paix

"Comfortable & Convenient"

5
18/05/2016

This is a large, modern hotel, conveniently located in the centre of Reims. We had stayed before and were happy to return with friends. It has a secure underground car park, which is worth booking in advance. We had booked deluxe double rooms, which are very spacious, modern and nicely decorated, with a very comfortable bed, sitting area with sofa and two tables with two chairs at each of them. The bathrooms have a large bath and separate shower. On this occasion we had rooms overlooking the courtyard, which were much quieter than the rooms overlooking the street at the front of the hotel. The bar hasn't changed - it is still busy and noisy and still has no list of champagnes by the glass, which seems strange in the capital of Champagne! Staff were all quite friendly and helpful.

"Central Location in Downtown Reims"

4
17/05/2016

Excellent Location for exploring area. Walking distance with everything (cathedral etc). Good atmosphere. Were driving a car and had secure in an out covered free parking. Staff extremely friendly and accommodating.

"Excellent Reims hotel"

5
15/05/2016

A one night stay but an excellent hotel with outstanding staff, particularly Vincent on check in. Superbly located in downtown Reims, close to all restaurants, shops, bars etc. Parking opposite too which was reasonably priced for downtown!

"Stay at Reims, France"

4
15/05/2016

We stayed one night on our travel from Switzerland to the Netherlands. We were very pleased with the hotel, had one of our best dinners on our trip through Europe, and celebrated with a small bottle of champagne. Our challenge was finding parking in the middle of Reims and the hotel parking was not easy to find and no space was available in front of the hotel.

"Perfect location to explore region"

5
13/05/2016

2 night stay, rooms very comfortable and well worth the money. Great bar atmosphere in the evening breakfast buffet fresh and plentiful Check out very efficient. When visiting the area, will return to this hotel

"Good hotel!!"

5
08/05/2016

We spent just one night there but it was a good experience . The staff was nice and everything was very clean. The room was big with the perfect view from the windows on the city center. The breakfast was cool, I have even found a free gluten bread there:)

"Great hotel in great location"

5
07/05/2016

We booked the hotel last minute for a short two-day trip to Champagne. It is centrally located and within walking distance from the cathedral and many restaurants. We really liked the modern and clean look of the interior. The room was very spacious and had everything needed. Wifi was free and fast. Staff were super efficient, very friendly and everybody was more than happy to speak English. The breakfast included all you would want and more.

"Great for a short stay in the region. Very central"

4
07/05/2016

Very nice, clean accommodation and within easy walking distance to the Cathedral. Shops, bars and restaurants are right on your doorstep. Rooms are well sized, comfortable pillows and duvet. Air conditioning temp about right and you can open your bedroom windows! It was a bit noisy at night with the window open onto the main road however. A nice buffet breakfast with cooked and continental options. I love the warm waffles! Lots of bread choices too.

"Very nice city Hotel"

4
06/05/2016

We stayed one night at Les Crayeres our first night in Reims. Then we needed to return to the reality of our budget and stayed at Hotel de la Paix for two nights. We booked a standard queen bed room and apparent were upgraded at check in to a slightly larger room. The bed was easily large enough for two people, and the room was a generous size city hotel room. We were in the eighth floor and right next to the elevator, but the room was quite soundproof. The rooms are furnished in a modern urban chic which may not work for everyone but was agreeable enough for us. The bathroom was nicely appointed. We had breakfast for two days. While it was not nearly as nice a breakfast as Les Crayeres it was half the price. The service of the staff worked well for us. For the central location and the price this is a very nice city hotel. Would definitely stay here again.

"Designed by man?"

4
05/05/2016

This was our second time at HdlP and it was good to see that standards had not dropped since last year. The hotel is centrally located so you are in close proximity to the main bars, cafes, restaurants, shops and the Cathedral, but a bit of a hike to the champagne houses themselves. The hotel itself is clean, modern, functional and the staff extremely courteous and patient with our attempts to try our French - fortunately they all have impeccable spoken English when the need arises! The underground parking is an absolute godsend and for €14 a night, is well worth the peace of mind you get in return. The only slight drawback is the lighting in the rooms and no mirror in the actual bedroom area for us girls to sit and do our make-up properly. It wasn't that much of an issue last time we stayed, but this year we booked some smart restaurants and wanted to make a bit of an effort! But a minor drawback in what was otherwise a very pleasant stay.

"Fabulous Hotel in center of Reims"

5
04/05/2016

This is an excellent hotel for touring this lovely city, going to Champagne Houses and being treated to a a great time by the helpful staff. It is perfectly located..our room had a view of the Cathedral which was amazing. We highly recommend this hotel.

"Beautiful hotel!"

5
03/05/2016

I was a bit apprehensive when my work recommended this place, since it was a Best Western. I was pleasantly surprised! They upgraded me to a superior room, and they were a very large size, similar to North American-sized rooms. I liked that they don't waste toiletries - they have large refillable dispensers, but still nicely laid out and elegant, not cheap-looking. The hotel is very conveniently located close to the train station and right in the centre of the city. The staff were super friendly, and they have a really cute courtyard to have tea and breakfast. There's also gym amenities, which can be rare to find.

"Beautiful updated friendly hotel in Reims"

5
03/05/2016

Our room was beautiful, perfectly clean, seemed very recently updated, bathroom had impeccably clean new fixtures. Shower with rain shower head and great water pressure and lots of hot water. Gorgeous new soaking tub. Breakfast was not included but nice sized buffet, all fresh items, good strong coffee, delicious croissants and pastries appeared freshly made. I do not usually like midrange hotels, having been spoiled by the premier hotels I have visited, but this hotel was almost perfect. I needed a washcloth, however, and they do not provide them. The bath sheet made up for any feelings of discontent! I look forward to another visit. I must add that the staff was friendly, helpful, welcoming, and tolerated my poor French with grace!

"Good short stay"

4
27/04/2016

Stayed here for one night in April 2016. The hotel is well located within walking distance of the city center and the main sights. We had a large and comfortable room, nothing to complain about there. Good short stay overall.

"Always Fantastic"

5
26/04/2016

I have stayed at this property many times and it is always superb. Why? Perfect location in the center of everything; big modern bathrooms/showers; great garage parking; wonderful breakfasts and, lastly, a great restaurant attached to the property that doesn't close in the afternoon! Yes, this property has it all, not to mention English speaking staff that are incredibly good (and nice).

"Wonderful experience for English speaker"

5
07/04/2016

My wife and I stayed here for one night. The staff speaks very good English. The hotel is close walking distance to many attractions.The only thing I would say negative is that they failed to say the total price to park with tax. 4 1/2 euros extra, But not a big deal.

"Good hotel close to city centre and Reims train station"

3
25/03/2016

The location is very good. The rooms are nice and comfortable. The service staff are courteous and friendly. Overall, a good place to stay in Reims. Nothing exceptional though but nothing wrong either!! Wifi needs improvement and the signal strength was not good.

"Great city centre hotel."

4
20/03/2016

Stayed here overnight whilst visiting Reims. Room had everything one needed. Good sized en suite with a good shower. Plenty of storage space. Tv was only really available in French, an English movie channel would have been handy. Lovely bar in the lobby, very trendy. Good buffet breakfast available with everything one would expect to find. Hotel has a pool which is a nice attraction.

"Lovely hotel, great central location "

4
12/03/2016

Actually stayed in February 2015 with my boyfriend, for an extended weekend. The rooms are amazing, lots of space with a lovely bathroom - separate bath and shower. The location is fantastic, right in the centre and extremely easy to get to all of the champagne houses, as well as sampling the local food and night life. An easy walk from the train station. We drank in the hotel's own bar most nights as the cocktail list is great and the bar staff make a massive effort to keep you entertained. We'd also booked the wrong number of nights and the staff went out of their way to help us out. Will definitely stay here again.

"Not good value for money"

2
02/03/2016

I paid 181€+15€ breakfast for one night room (one person), parking 14€ a day. The room was quite dark even it was a 4th floor and just when entered the room and went to the bathroom, I realised the WC was not clean AT ALL and a shower cup (already used of course) was holding from a mirror stick to the wall. Thank God the bed linen was clean (it was the next thing I checked). And the end I cleaned it myself, and my fault for not complaining after all it was paid, but it was 9pm in the afternoon and I had a dinner meeting. Didn't have time and I was tired, it was a business trip. The breakfast was good though, to say sth positive. I do not recommend it.

"Lovely Weekend Break"

5
25/02/2016

Lovely Hotel. Great location, clean and well presented hotel and rooms. Cool and rather popular bar. We had a deluxe room which was really nice with a little lounge area, tea and coffee making. Lovely bathroom with bath and separate shower. Large and comfy bed.

"Great lication"

4
23/02/2016

This is a nice and comfy hotel that is really well located. Front desk staff was super helpful in helping me arrange transport, directions and reservations for Champagne houses in the little amount of personal time I had during a business trip. From the location, you can easily walk to buses, bars, restaurants and SNCF train station... Be aware-- taxis are stupid expensive in Reims so this is a key benefit. Another bonus was that they actually had a few English tv channels and decent in-room wifi which I, as a frequent business traveler, always appreciate.

"Perfect for what I need..."

5
19/02/2016

When I travel for my job, all I ask is a place to have the chance to relax and work out. Not a big fan of gym, but I love to swim and I love sauna and steam room... In this hotel I found a real sauna (hot and big enough fro 3/4 people) and the steam room... The swimming pool is not huge but big enough to let me swim and have my routine. Rooms are clean, people at the desk has been always smiling and helpfull to give me all the answers I needed. Located in the city center, walking distance from the main cathedral and on the main street with lots of restaurants and pubs. Yes: I reccomend it!!!

"Nice Hotel"

4
18/02/2016

This hotel is in a great location surrounded by plenty of bars & restaurants. The hotel does offer parking but when I stayed it was full so was directed to the parking garage across the road which was in a small shopping centre with a supermarket & several other stores. The hotel is nice, clean & comfortable. The young man at reception even managed to get us on an English speaking Veuve Clicquot tour at very short notice.

"Good location for a night"

4
15/02/2016

Reims was a stop on our road trip. We stayed here because of the location. The location is ideal to the city center. We walked to Mumm. This is a standard hotel, nothing luxurious. The service is good. Parking available undeground. Wifi also available in the rooms. Price is good.

"Had a fantastic time at this hotel"

5
10/02/2016

Well situated in the city of Reims. I can't talk this property up enough. From the guest services, the breakfast, cleanliness, the perfect night's sleep that I had after a couple of other hotels before we arrived to this one. We were checked into a room right next to the elevator which I wasn't so excited about, but we never heard anything from inside the room! I wish we had time to use their pool, but we only had so much time in the town. Their bar is fabulous as well. It would be a hotel bar I would visit on weekends if I were a local. This is the perfect hotel for either business or leisure. I will definitely recommend this place to friends and family or whoever I hear that is on their way to Reims. This is not just another Best Western- it is a Best Western Plus- which does make a big difference. The staff was very accommodating and sweet. Thank you for a fabulous stay- I am looking forward to my return in the near future and I wouldn't stay anywhere else!

"all you need from a city centre hotel"

5
09/02/2016

Situated right in the middle of the city with secure parking there could be no where better to stay. Staff were superb and very helpful. We have stayed four or five times before and will definitely return.

"Good location, excellent reception staff but the hotel misses out on the details"

3
25/01/2016

Both in our room and at the pool, the soap bottles were empty. Granted that when I called at the pool someone came immediately but this should not be happening in a hotel of that level. A special note about the staff at the reception which I have to say was very professional and pro-active.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, For any request or question during your stay, do not hestitate to ask our staff. As described in this comment we are at your disposal during all your stay and we are used to answer almost every request. BEST WESTERN PLUS Hôtel de la Paix

"Lovely hotel - shame the restaurant was closed"

4
20/01/2016

OK, should probably have realised that on New Year's Day, when we arrived, that not everything in this beautiful city would be open. Very nice welcome, an excellent room as is to be expected from Best Western hotels and an anticipation of the top floor Italian restaurant with views onto the cathedral. Alas, closed. We were somewhat irritated that we hadn't been told on arrival so wandered into a chilly Reims to find somewhere to eat. Didn't have to go far, some places were open but the one we chose is best forgotten. Might suit some tastes (basically a bar with tapas and other food but not inspiring). The chef may not have appreciated working on New Year's Day. We'd go back to the hotel and hope the restaurant was open.

"Location, comfort, service, what else !"

4
31/12/2015

Ideally located in the center of Reims next to the pedestrian area lined with bars and restaurants of all sorts, a 10-minute short walk to the cathedral. Underground garage was full but there is a public park just across the street. Agreeable inner courtyard for a relaxing pause. Modern spacious room of good standard with a small balcony overlooking the pedestrian area, spotless, quiet, excellent bed, all amenities. Good lounge bar, a perfect place to taste champagne. Excellent friendly and attentive service. Minor annoyance: we had to take two lifts to reach the room with a long corridor in between. Definitely a very good choice in Reims.

"Charming Hotel in the City Centre"

4
22/12/2015

My husband and I thoroughly enjoyed our overnight stay in this hotel and will most certainly go back on a return visit to Reims. It has an excellent city centre location with underground parking. It's easy to get around on foot from this hotel both to shop, see the sites and to eat and drink. The staff were friendly and efficient. The rooms are modern and tastefully decorated. We had a super room overlooking the garden nicely decorated with a Christmas tree and lights, so very quiet. The bathroom is also well appointed with a spacious walk-in shower, and also includes a full-length bath. Being Christmas-time, the bar later in the evening was very busy and had a wonderful atmosphere. We were even treated to the barman juggling bottles and it was all very entertaining and lots of fun. Definitely recommended.

"return visit"

5
08/12/2015

This is a great Hotel, good location and great accommodation. The staff are very helpful and pleasant. The rooms are excellent, clean and roomy with great beds. Breakfast is very good, lots of choice and very good coffee.

"Best Romantic Trip"

5
01/12/2015

Stayed for 3 nights in Deluxe room overlooking garden on 5th floor. Celebrated wedding anniversary late NOV at beginning of Christmas markets. Hotel staff and accommodations and restaurant all excellent. Nice pool with new dry wooden sauna. Location was premium. Monoprix grocery across road, Christmas market outside door. 1-2 mile walk to Champagne locations and Saint Reimy Basilica. Also really enjoyed Notre Dame Cathedral, nearby restaurants, and shopping. Spacious and premium room set up with walk-in shower and bathtub. Staff very knowledgable, accessible and helpful. All spoke good English and are hard working.

"Best pick for Reims"

4
30/11/2015

We have visited Reims a few times and love going back to this hotel. It's situated in the middle of the centre, you can walk to all the various attractions of the city and they have a great patio where you can enjoy the weather in the morning

"Lovely hotel, great amenities "

5
24/11/2015

We stayed for 2 nights at this lovely central hotel in Reims and we were very happy with our choice. The rooms were lovely, comfortable and included everything we needed - and we took full advantage of the use of the hotel pool and steam rooms which were complimentary to guests. The breakfast was extensive and delicious, and the staff throughout the hotel were efficient and friendly. We would definitely stay here again.

"Luxurious Stay in a Gorgeous Region"

5
22/11/2015

This hotel offers all one can hope for and more - English-speaking staff, superb rooms and dining, exercise area with sauna, pool, and clean parking garage. It's very close to the cathedral, which was our purpose in staying in the city, but we found that there are lovely places to shop, especially for champagne.

"Central, smart and very French"

5
17/11/2015

Has to be the place to stay in Reims! A five minute walk from the station and the cathedral. Modern, excellently appointed rooms; a good breakfast selection; and a good restaurant. Add to that, friendly staff who can cope with "schoolboy" French - what's not to like?

"Good solid choice"

4
15/11/2015

Ideally located in the centre of the city round the corner from a pedestrianised street which is packed with a wide choice of eateries. No distance from the cathedral. Hotel has good sized modern rooms, looking out of the rear is quieter. Didn't use any of the facilities so can't comment, good choice at breakfast. Parking in public car pray directly across the road

"excellent choice in Reims"

4
12/11/2015

This was the first time I went back to this hotel since it was renovated, and I was not disappointed. Our room was spacious, clean and comfortable, overlooking the inside courtyard. The bed is very comfortable, and the bathroom is gorgeous, including both a bathtub and separate shower area. The WiFi is free and fast, service is efficient and courteous, and parking right in the hotel garage is a bargain at just 14 Euros a night. The chapel turned dining room, if you have access to it, is beautiful, and the lounge remains a fun spot for a glass of champagne at night. The hotel is easy to access from the highway, and is convenient to the main sights of Reims. An excellent choice, even more so now that the rooms have been re-done.

"Usual welcome!"

5
08/11/2015

We like this hotel, it's only a short hop from the South of England but being away with friends is always good and better when you know a reliable standard will be upheld. This trip involved 10 of us in total for the weekend which was washed out a little due to the weather and the fact we'd taken the silly decision in Mid October to bring the moto's! Anyway, bikes away and time for a swim. For once we actually found people in the pool, normally it's all to yourself but I think at one point there was 10 in the pool/sauna room. The usual welcome in the bar (thanks guys), few drinkies, bottles of bubbles then night on the town. Next day we ate in the hotel restaurant which has become a Saturday tradition, I had langoustine and large prawns just for a change... All very good, if you come by car or moto please remember to book in advance. Thanks Vincent, Vincent (yes, there is two of them), the bar team, restaurant team and all the rest too as yo make our stays such fun.

"Excellent accommodation in Reims with spacious rooms at the city centre"

4
07/11/2015

A five minute walk to the train station. Right next to the restaurant strip. About 15 minutes walk to Reims Cathedral. The only comment is that I wish the free bottled water was refilled on a daily basis. I didn't follow up with reception but had trouble communicating it to housekeeping in French.

"Wins on Location....."

4
04/11/2015

A terrific location. Right in the centre of town, a short walk from the Cathedral and close to any shopping you may want to do. Pretty standard City centre hotel. Good sized bed, separate bath and shower. Had a small gym and pool area, but not really for the fanatics! The bar is well known within the local community and is a focal point of the hotel. Mostly focusing on Champagne, a surprise I am sure. Would stay again.

"Just about okay"

3
21/10/2015

Central but very small rooms. Even on the 7th floor, the noise from the street outside was disturbing. The staff were friendly and efficient and the restaurant surprisingly good. Also an underground garage. So some plus points. We chose a stay in Reims to break our journey back to England, but we would have done better to stay in the countryside.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, Our property is made of several room types of different room sizes. If you prefer large rooms, we advise you to book a Privilège room or a Deluxe room. We also would like to notice that our hotel is located in the heart of the city of Reims. The location is ideal to visit the city by walk or to access the cellar by walk, car or taxi. Countryside is accessible by car. BEST WESTERN PLUS Hôtel de la Paix

"Two nights in a beautiful city"

5
21/10/2015

Everything about this hotel was excellent. It was modern had outside courtyard seating areas, incorporated older adjacent buildings into the structure well. The bedroom was of a high standard albeit one that would be similar to other high end city center business hotels. The bar area was well laid out. The restaurant provided menus that gave excellent choice with a wine list to match. The food was cooked to a high standard and the service at table was good. Breakfast was buffet style with an excellent choice. There was a certain amount of hot food but as this was not chosen I have no comment. Good service if required.

"Enjoyed our stay"

5
17/10/2015

5 minutes from Reims station but safe area close to a lively part of town. We had a great room with a small balcony from which you could see the Cathedral. Nice shower room. We arrived early and they took our bags and suggested we came back at midday. Our room was then ready and staff ensured we got a room with a view

"Consistent service - comfortable room"

4
13/10/2015

We were a little reluctant to stay at a chain hotel in Reims but the selection of better rated hotels was fairly limited so we choose the Hotel de la Paix and were not disappointed. Good reception, helpful staff, good hot breakfast and excellent central location were all very positive. We had reserved a deluxe room which had a nice balcony in the inner courtyard - comfortable and clean. If you are driving recommend reserving a parking spot in advance (which we did) as availability can be tight.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Striker709, We thank you for choosing our proerty for your stay in Reims. Reviews are important for us and it's a real pleasure to read that you have had a good stay in our hotel. Best regards, BEST WESTERN PLUS Hôtel de la Paix

"Modern & Perfunctory"

4
10/10/2015

Good size room with couch and sitting area, and especially large and modern bathroom. The only hotel of our trip that did not have heating and heated towel racks in the bath. Shower doors leak making the toilet wet. Reception was helpful in making hotel reservations before our stay, but was far less responsive once we arrived and needed to make changes on short notice. Convenient location. Underground garage was full the three nights we stayed, so we had to park across the street. We enjoyed the inner courtyard. Business center only allows 20 minutes of access to print boarding passes, so be organized to get it done efficiently. Wifi was extremely buggy and kept cutting off. Wifi log-in is unnecessarily complicated, only allowing one device per registered email address, so I needed to supply two different ones to be able to use my phone and laptop at the same time. The surrounding area was very congested on Friday and Saturday as citizens from the neighboring region came into the city to party.

"Great location for exploring"

5
10/10/2015

The hotel is a standard hotel; rooms are small but very clean and comfy beds. It is ideally located for exploring in and around Reims and not too far from the train station. The staff are friendly and the bar is a great place for pre-/post-dinner drinks.

"Perfectly fine for business"

4
08/10/2015

Rooms are clean and simple, wifi is decent, breakfast is nice with lots of options and its well located. The restaurant is the highlight - I LOVED the food there and the wine list, of course, is great.

"Best Hotel in Reims, Great for a Paris break!"

5
07/10/2015

45 minute TGV train ride from Paris l'est, Reims is a fabulous overnight break to experience a champagne maison tour and browse this art deco-designed town. Best Westerns are seen as hokey and low-rate in the USA, but in Europe, the brand is surprisingly premier. The hotel about 5 minutes from Reims station. The decor is quite modern and simplistic in design, and the rooms did not disappoint. Very clean and impressively large/modern bathroom to boot, our stay was incredibly relaxing. The room design is a bit quirky, some kind of brightly coloured jungle theme [lime green/raspberry accent decor/animal print artwork] could only be explained as very French... but the cleanliness, modern bathroom and overall amenities overshadowed the innocent quirks! Upon searching for champagne bars around town, I can say the hotel's bar was the best as Reims is not exactly a nightlife hub. Great champagne cocktails, chilled-out vibe and non-Parisian prices set tone for a great night out in this town [that has some quality restaurants to boot]. Highly recommend this hotel for a relaxing, premier stay in a town boasting a jaw-dropping cathedral, museum housing the likes of Rodin and Monet, fine dining and champagne galore. Reims has all the best France has to offer in a walkable radius!

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Andeedee2, We are very pleased to read that you enjoyed your recent stay in Reims. As well said in your message Reims is only 45 minutes away from Paris by train and has a lot to offer in a walkable radius. Thanks for visiting our city. Best regards, BEST WESTERN PLUS Hôtel de la Paix

"4 stars plus hotel"

4
06/10/2015

Very nice modern and clean hotel in the middle of Reims. Also has its own parking garage in case you are touring the region by car. The hotel is very centrally located about 10 minutes walk from the Cathedral and surrounded by several bars and restaurants. A very nice service is that they have bikes to rent so you can reach some of the Champagne houses on your own. The rooms are comfortable and very nicely decorated. Although the rooms are not that big the shower room is quite big proportionally speaking, which is very nice. Excellent experience overall.

"Good hotel, but it lets itself down"

4
06/10/2015

We have stayed at this hotel twice now. Once, back in April and more recently in September. The hotel itself is good quality and its location is fantastic. The hotel is situated right round the corner from the bars and restaurants and is only a ten minute walk from Reims train station, so very convenient for getting around the area. There is a swimming pool (which I did not use) and an underground car park. The car park is charged at 14 euros per night. The reception staff are 'reasonably' friendly. I came across a couple who seems very dismissive and almost seemed as though they couldn't be bothered helping us. The bar staff are friendly and very attentive. The bar itself is very modern and popular for those heading out for the night as a starting point. The rooms are comfortable and clean. However, I'd like to make two points. On our first visit, we had Prestige rooms on the first floor looking out of the front of the hotel. The air conditioning in the room is, in a word, awful! The rooms are very hot and stuff and as such we tried to sleep with the windows open. However, we were woken most nights by loud and drunk people coming back from the bars as well as cars and bin lorries in the morning. So, for our second visit, we opted to book Prestige rooms looking into the centre of the hotel. Again, we were on the first floor, but this time we had a balcony door leading onto a shared terrace with other rooms. There isn't a way to leave the door open and secured so that no one can enter during the night and as such, the door had to be closed during the night. The air conditioning still wasn't great, so we had three terrible nights sleep due to the room being hot and stuffy. The hotel provides "complimentary high-speed wifi." The wifi is indeed free, but it is not high-speed. It is possibly the worst wifi I have ever experienced and is so slow that we couldn't even send an email! We advised the reception staff of the hot rooms and the poor wifi, but nothing was offered or fixed. So overall, it is a decent hotel, with a good location and decent quality, but terrible air conditioning and appalling wifi!

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, If you experience any trouble during your stay, do not hesitate to inform our staff. Our AC is controlled yearly and our staff is at your disposal to fix any difficulties you would experience. This is the same for the Internet access. If you have any room or features preferences pleaseadvise us prior arrival and we will then do our best to allocate you a room that fix your needs and requests. Best regards BEST WESTERN PLUS Hôtel de la Paix

"Great stay"

5
06/10/2015

Glad I read the reviews on here and stayed at the Hotel de la Paix. The room we got was lovely and recent refurbished - it served us really well throughout our two night stay. We used the pool - very nice, and took advantage of the parking, which was a nice thing to have! Staff were accommodating and helpful - only slight negative here was that we got a bit of a rubbish restaurant recommendation from one of the front desk staff...and heard him the next day recommend it to another couple... But overall very happy with our stay - would go again!

"Frosty Reception"

3
06/10/2015

We stayed in this hotel for only one night but with an incredibly mixed review. The rooms are clean and large enough, and the hotel is situated in the town center, only a few steps away from a boulevard full of restaurants. The hotel is modern, offers underground parking, and the breakfast buffet is very good. The restaurant attached to the hotel offered a decent dinner, which was marred by the waiter who picked up the dirty dishes and scraped the plates at the table. And the service of the hotel was disturbing. One of the staff members at the front desk got absolutely angry when we questioned leaving our car keys with them (our car was full and we didn't want to empty it for one night). The staff then refused to give us an extra towel, saying that the policy of the hotel was only 2 towels (1 bath, 1 hand) per guest. That was a first for me; we needed special permission so that I could get an extra towel to dry my hair! Another staff member was helpful in getting us a Pommery Champagne tour.

"Modern central hotel"

4
03/10/2015

Stayed here for 3 nights whilst in Reims. The hotel has underground car parking and is centrally located in Reims. There are lots of bars and restaurants in walking distance and a shop across the road. The rooms are modern, comfortable and well equipped. The hotel is quite business like so if you are looking for character then best to stay somewhere else. The prices is not cheap but location is excellent as the rates do not include breakfast.

"One Night in Reims"

4
30/09/2015

Meeting up with friends from Oz for one night. Flight delayed, missed train, very late arriving and missed lunch! Hotel was in the centre, staff very helpful. Sorted us with orientation, maps and general help. Within easy walk of cathedral, bars, restaurants and champagne houses. Room clean and comfortable. Buffet breakfast fine. Organised an early morning call and a taxi for 7.30am which all worked. Would definitely stay here again.

"Truly deserving of its high rating in Reims"

5
28/09/2015

My wife I decided to return to France for our annual anniversary trip, this time aiming toward Alsace, with an intermediate stop at Reims. We will be driving later during the trip, but just took the TGV for this leg (30 mins from CDG to TGV Champagne-Ardene, then a 7 minute spur rail train to Reims), then used a taxi to get us and our luggage to the hotel in five minutes or so (fare was 4.5 Euro, but the minimum fare is evidently 7). As others have noted in prior reviews, Best Westerns in Europe are of a different flavor versus those in the United States. The Paix is a very comfortable place for visit to Reims…with almost all plusses and close to no minuses as follows: 1. The hotel Is several yards away (turn right leaving the hotel) from Restaurant Row, a long street laden with eating options. And if those are not appealing, any zig zag route from the hotel to the Reims cathedral will have you running into many other nice options. 2. The front desk is friendly and helpful, patient with those of us who studied French more years ago than they care to remember. They are fluent in English, but don't seem to mind if you practice your French. I greatly appreciated assistance we were provided in contacting the Avis outlet in Strasbourg, our next stop on the trip, as we were going to arrive a bit later than the reservation had called for. 3. Very comfortable room…we opted for a Deluxe room, was on the 5th floor, looking out southeast toward the cathedral, whose tower tops we could see. Exceptionally quiet. Nice size, had a divider mid room which created a U shaped living space. Good room temperature control. Very comfortable bed and pillows. Separate bath and walk in shower with good temperature and volume of water, options of overhead rain forest vs. hand held spray. Soap is provided by push dispenser at the sink and shower, no little bottles of high end fragrant goodies. If you are used to washcloths and bedside clocks, the Best Western is at a European standard, bring your own. Room lighting is dreadfully poor, but then again, that also seems to be a weak point in most hotels, don't plan on doing any reading once the sun goes down. The chairs in the room are rather disappointing, plastic ones you might typically use at an outdoor barbecue…they did skimp on that. But they did have a built in luggage rack that accommodated two large pieces of luggage, a rare amenity. A small outside terrace was present but we never found time to use it. Terry robes and slippers are in the closet, where one finds the safe. 4. I have no option but to maintain regular internet access…and had virtually NO problems here. The speed and reliability of connection were fine for the most part, although on a couple of occasions the WiFi signal lost strength, thus ending up with speed close to 14.4 dialup, twice I got cut off completely. I noted others having mentioned being only able to have a single device connected to the WiFi at one time…so, I just made sure that once I fired up my browser, and entered the three digit hot-key number you must obtain from the front desk staff, I used different email addresses for each device. In fact, I get the sense that you could enter any email address, real or imagined, to get around previously mentioned limitations per user. 5. Right across the street there is an indoor shopping mall with a Monoprix, which means you can stock up on any groceries, beverages you might wish to have. The alimentation (grocery store) is down one level, very large inventory, always fun to see how many types of cheese exist in this world. 6. The Cathedral is an easy ten minute or so leisurely stroll from the hotel…which is nice if you want to partake of the phenomenonal 9 pm light show, though it had just ended by the time we had gotten to Reims. Lots of very nice retail stores between. 7. I had emailed the hotel prior to my arrival, asking a couple basic questions…the answers were prompt and friendly…only downside was overestimation of the taxi fare from the Gare to the hotel, and I had to re-contact them as they evidently assumed I would be taking a taxi from the Champagne-Ardenne Gare, rather than the vastly closer one at Reims…which also is probably no more than a seven minute walk from the hotel…but more than we wanted to negotiate with our luggage 8. On our first night we were pretty tired, so ate at the hotel restaurant, La Paix, separately reviewed…we thought the service and food were good and the pricing quite reasonable. We ate the 15E hotel breakfast on the first and final days, very airy dining area…more than enough options, as many have described earlier, but don't get your hopes up if you are looking for anything exotic. On one morning we ate le petit dejeuner at Les Gaulois, was 10E for orange juice, coffee, a croissant and a baguette with butter and jam…we decided that was simply too many wasted carbs to consume for breakfast! Bottom line, this was a five star experience for us, and we thank our TA predecessors for their prior reviews, as they sent us in the correct direction for lodging in Reims.

"Convenient for an overnight stay"

3
27/09/2015

We stopped in Reims en route to Germany/ Austria for a one night stay. Normally I avoid Best Western consortium but decided to give this a go as very central and not a bad price for a double room. Initial impression spoilt a bit by a very unfriendly receptionist who made no effort to be pleasant! Parked the car in underground car park (€14 per day) and took own bags to room as no help offered or seemingly available. Room small but clean and adequate for one night which is all I would recommend.

"Fantastic location"

4
27/09/2015

This Hotel has a fantastic location right in the center of the city. They have secured parking under the Hotel which you will need to book (14 euros per night) but there is a public car park near by. Nice welcome at reception and everything explained about the hotel was nice and clearly done. The room was nice and spacious but typical decor for a chain hotel. Good sized bathroom but the down side is that they provide a pump action soap / shampoo (combined) in the shower and not separate items which you would expect of a 4 star hotel. The room was very clean as was the main areas of the hotel. Betty at the reception was a fantastic help during our stay getting information for us and giving us directions etc. A great asset to the hotel. Breakfast is your typical buffet affair, breads jams, cold meats etc. The hotel does have a swimming pool but can't comment on it as did not use as too much time spent exploring and drinking Champagne :-). Yes I would recommend staying here as of its location and not bad rooms.

"good location, nice rooms"

4
26/09/2015

This property is located near the heart of Reims, so it's an easy walk to several nice restaurants, cafes and champagne houses. Our room was comfortable and the bath was fine, although the separate WC was hard to find in the dark at night :-). Breakfast was decent. Parking is very difficult; spaces in the underground garage are very, very narrow.

"Great central hotel with parking"

4
25/09/2015

We stayed two nights after driving a long way and the receptionist gave us a very good rate. ( it was after 7 pm.) We parked over the road in the multi storey car park and was planning to bring it back to the undercover hotel one the next day but never did as they explained they would give us a voucher for the multi storey. ( turned out we only paid 5 euros for the 2 days where as if we parked in theirs it was 14 euros per day The room was clean,spacious and the bathroom excellent. Wifi was good,staff very helpful and polite. Breakfast was good but thought how big the hotel was could have given a bit more cooked options.( only scrambled eggs bacon and sausage) but if that is the only thing you have to complain about you must be happy.

"Pleasantly surprised"

5
18/09/2015

We stayed here for 3 nights and has been really good. In Australia, Best western are seen as just an overnight stay on a road trip. However, this has all the facilities and are kind at the front desk. Rooms are spacious, clean and perfect for exploring the city and surrounds. It's close to everything and you don't have to walk far around the city. We caught a taxi to Veuve which was about $10 Euro. You can then walk to Tattinger and Pommery and either get a cab back or walk 40mins back to the hotel. We decided to walk back and go past the cathedral. Might have been because we had a few champagnes that we thought this was a good idea! Nice hotel, thank you.

"Short Visit in Champagne country"

4
15/09/2015

This is my 2nd visit to this hotel. Great location in the center of town and walking distance to everything. Rooms are small, but clean and functional. Front desk staff where very helpful; when checking in they told us of a Sound and Light show at the Cathedral that evening and not to miss it. Ate at their Cafe restaurant one night outside. Food was good, but service was a mess. We were sitting for almost an hour before the appetizers were delivered and one dish was forgotten altogether.

"Not memorable but very good on all points"

4
14/09/2015

We arrived at the hotel just before rushing for a wedding so could not enjoy the amenities of the hotel such as the pool & health center. Still we very much enjoyed our short stay and appreciated 1) the on-site parking (you have to shoe-horn your car but still OK), 2) its superb location at the center of Reims, only a short walk of the Cathédrale (that you can even see from your room), 3) the well-sized & warm room with some nice features (such as 24-hours AC plugs, opening window in addition to the AC), 4) the huuuuuuuuuge bathroom with separate shower & bath (what a difference vs. the pantry-sized one in Denmark), the super (abundant & varied) breakfast and last but not last, 5) the friendly & efficient staff (superfast check in & check out, friendly & flexible staff at the breakfast eating room). Only (slight) areas for improvements: the tired plumbing (we had a small leak on the tap) and light in the room (small window).

"Some Good Some Bad"

3
13/09/2015

I don't like hotel clerks arguing with me. I approached the front desk and announced my reservation name. The clerk confirmed my first name and then oddly announced that I would be staying for two nights. When I corrected him to clarify that I was only staying one night, he started arguing with me--not a good start. So I pulled out my paperwork to prove my one night visit, and he backed down. (I have been going on two or three 2-4-week European adventures each year, for the past five years. I only have reservations--most prepaid--about half of the time. In that time, I have needed the paperwork, to get what I had paid for, a total of four times. So print out your confirmations and organize them chronologically, stapling each hotel or tour's paperwork separately.) Then he gave me slightly aggravating news. Getting to my room would require two elevator rides. First ride up to the first floor, then walk down a corridor to a second elevator for a ride to your room floor. Why is that aggravating? Good example presented itself the first time I left my room. I got down to the street and immediately realized that I had left my camera in the room. Once again, over the river and through the woods...and the really annoying part is that the French don't get the joke. So what was good? I had just come from Bayeux. At the Churchill Hotel I had a room that reminded me of my days when I used to see how little I could spend on my European Adventures. The room at Hotel de la Paix was adequately sized and the shower was big enough that I was not required to shimmy around in order to get wet.

"Very nice hotel in Reims with a trendy lounge bar !"

4
10/09/2015

Positive : Nice breakfast, location and clean, very comfortable beds as well ! Trendy lounge bar with a large selection of drinks Swimming-pool and sun beds available Negative : Extra cost for breakfast, not well specified on the internet booking

"Great hotel"

5
10/09/2015

Spent a couple of night here and the hotel is great it has great space and decor. Our room was fab and had everything we needed including a huge walk in shower. The staff were always helpful and the gym and swimming pool area were a welcome distraction from a busy schedule. The hotel bar was a delight and a great place to chill with a glass of Champagne. The car has a car park that needs to be booked in advance for €14 per night.

"Great city centre stay"

4
06/09/2015

To be honest, I tend to shy away from Best Western Hotels I don't know. As independently owned hotels, it can be difficult to predict the quality of the hotels in the chain. We choose this hotel as a stopover on the way home from a holiday in southern France for two reasons; location and they accept dogs. The hotel turned out to be an excellent option. It's excellently located for visiting the centre of Reims, including the cathedral and there is an abundance of choices of places to eat all within steps of the hotel. The hotel,itself is modern but sympathetically aligned with the older buildings around. The courtyard area is particularly attractive. Rooms were large with a very good bathroom - modern and very clean with both a bath and a walk in shower. The bed was excellent and the room overall was clean and very comfortable. There is an underground car park but you will need to reserve a space and there is a charge. If you can't get a space in the hotel car park there is a public car park right across the street. This is a terrific hotel for visiting beautiful Reims and we would definitely stay again.

"Very nice hotel"

5
03/09/2015

Comfortable rooms, good storage and a mini bar and safe. Friendly welcoming staff with excellent English. . While there are many restaurants just around the corner you may want to research other eating options as many of them are of the bulk catering/ pub type and many of us like other types of restaurants when on holiday. I would certainly use this hotel again. many thank

"Great place to stay to explore this beautiful city"

5
03/09/2015

The hotel is situatted in the centre of Reims and offers a great place to stay to veiw the city and surrounding area. The facilities are just fine, with a smaill gym / pool and sun bathing area, it affords outside

"A city centre surprise"

5
03/09/2015

This was a short notice booking but from the moment we drove into the centre of Reims this was an easy stay at a welcoming hotel. Staff were attentive but not in your face, from reception to parking the car in the underground car park, to the breakfast in the morning this was an absolute joy. I had a triple bedded room which was situated on the top floor near the lift – but there are only 6 rooms on the top floor – but because the hotel is so well sound proofed, we never heard anything. In fact the noise of the nearby abbey clock was the thing that made most noise! Décor is a sort of 1970's retro but nonetheless worked really well. As the hotel is slap bang in the centre of town it was a short walk to explore central Reims. We WILL return! Excellent value.

"Great Place to Stay in Reims"

5
01/09/2015

My wife and I spent one night in Reims at the Hotel de la Paix. The hotel is conveniently located in the center of the old part of the town. I don't think that I could throw a stone to the cathedral, but we did walk there and to two champagne houses for tours and tastings. The hotel staff were very helpful and pleasant. They recommended and booked for us a reservation at an excellent nearby restaurant. The room was clean and comfortable. The breakfast buffet was very good. We highly recommend this hotel.

"Excellent stop off hotel"

5
31/08/2015

We have stopped off on our journey home every year in Reims for the last five years. La Paix is a quality hotel, very stylish with extremely well equipped and comfortable rooms. Location is a major factor in choosing to stay here. Very animal friendly. Would recommend anyone who wants to visit the lovely city of Reims to stay in this hotel.

"Highly recommended"

5
30/08/2015

We stayed 3 nights here at the beginning of August and we're delighted with this hotel. The lobby was attractive, the staff friendly, and our room was lovely and spacious. A short walk put us on a nice pedestrian street with numerous cafes and restaurants. Convenient to the cathedral. The buffet breakfast at €15 was pretty good, and the courtyard was a nice place to sit and enjoy a glass of champagne. I would stay here again, and highly recommend it to anyone.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers, We are glad to read to you highly recommend our property to anyone. Your message is a real source of motivation. Thanks for it. Best regards, BEST WESTERN PLUS HPotel de la Paix - Guest Relation

"Great first night in France"

5
30/08/2015

The Hotel is very centrally located. In Reims,walking distance to the most amazing Cathedral,a must see by the way.Top quality rooms,good size for French hotel and. Secure underground car park.Highly recommended

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers from Sydney, We are very pleased to read that you enjoyed your first night in France. Of course the cathedral is a must see, as well of one of the champagne cellar in the city. Sincerely yours, BEST WESTERN PLUS Hôtel de la Paix - Guest Relation

"Very pleasant stay"

4
30/08/2015

We stayed here for two nights as part of our champagne tour of Veuve Cliquot, Taittinger and a small local champagne producer. We had a very pleasant stay: the room was spacious and the bed very comfortable. The staff were very polite and the terrace area outside was a really enjoyable place to sit in the sun and enjoy a drink. The bathroom was huge. Perhaps this is a feature of the Privilege room, which we stayed in: the shower was huge, which was great. I would recommend this hotel if you're visiting Reims. It's only ten minutes walk from the train station, too, so is very convenient if you happen to be coming on the TGV from Paris, as we were.

"Excellent room"

5
26/08/2015

We found this on TA and it will not disappoint. Excellent front desk, large room which was well appointed and a great bed and shower. The internet works great and there are lots of places to plug in your devices. Centrally located, midway between the train station and the Cathedral.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Yogiacomo, We thank you for your loyalty and positive feedback left on TA and we wish you enjoyed your visit of the city. Best regards, BEST WESTERN PLUS Hôtel de la Paix - Guest Relation

"Lovely, comfortable and central"

4
25/08/2015

The hotel is a ten minute walk from the train station and in the centre of Reims - perfect for shopping, restaurants and sightseeing. The rooms are well appointed and modern. The breakfast buffet is excellent and the central courtyard is perfect for evening cocktails.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Traveller, We thank you for taking the time time to write this review. As well mentioned in you comment our porperty is located in the city center and is only 5 to 10 minutes by walk from the Reims Centre Train Station. Sincerely yours, BEST WESTERN PLUS Hôtel de la Paix - Guest Relation

"Good hotel in great location"

4
23/08/2015

Hotel is well located, close to the town centre with a spacious underground car park. Rooms are modern and well equipped with decent air con. The staff were helpful and although breakfast was a bit pricy (Euro15) there were plenty of options and unlimited coffee on tap. Great for a stop over on a trip to Alps or South of France. Recommended

"Superb"

5
22/08/2015

We recently booked a last minute stay in Reims whilst traveling through France. We could have been more delighted with this hotel, beautiful hotel and setting, very friendly and professional staff offering a wide range of languages and all within stumbling distance of Reims city centre. We were so impressed with this hotel we tried to book an additional night but were sadly fully booked. Would highly recommend and we will be visiting again soon.

"Great location, fab hotel"

5
21/08/2015

This is a very nice hotel with outstanding service, located just around the corner from the main pedestrian street with all the restaurants. A better location couldn't be found! The hotel itself is nice, modern, clean, and fully air conditioned (very important on the days we were there!) The courtyard is a pleasant place to sit and have a drink in the early evening. Breakfast is nicely presented and replete with variety. All of the food is prepared properly and doesn't have that feel of having been sitting on a buffet for hours. Even the eggs were soft-scrambled (a particular point with me, as I hate overcooked eggs!) The staff were extremely helpful, especially when we had to call them to find our way into the hotel after a number of streets were barred for construction. All of the staff spoke English and were willing to speak to me in French or English, as I preferred to try to work on my French while I could. I can't recommend this hotel highly enough! I would definitely go there again! (And make sure you go to the Cathedral to see the Marc Chagall stained glass windows while you're in Reims.)

"Good location"

4
19/08/2015

Situated in the centre. The hotel has its own underground car park. Pull up to the entrance and give your details on the intercom. They were expecting us. Breakfast is 15 Euros but the local...

"Great hotel, great location"

5
19/08/2015

Hotel is clean, well looked after, staff are helpful and location is perfect for the town. Family rooms are a good size, pool is clean, little small but ok. The town is 2 mins walk if that - lots of shops and places to eat. A great stop over on the car journey down to the south of france. Twice we have stayed here now and will do again.

"Try somewhere else!"

1
18/08/2015

Miserable staff (especially in the bar), lousy breakfast (coffee undrinkable!), ghastly décor, inadequate internet access, poor housekeeping....I could go on! I couldn't wait to leave; do yourself a favour and go elsewhere.

"Best Western is Best in Reims"

5
11/08/2015

Would definitely stay here again. Excellent location and top sleep quality accommodation (particularly important). Would like basement parking places just a bit wider as the way they are today, it is a really tight fit. Impeccable service!!!

"Great Hotel in Beautiful City of Reims"

4
30/07/2015

We had two nights in the Champagne Region of France, while the City of Reims is not easy to drive in, the hotel is very central once you get there, the parking (@ Euro 14.00) is convenient, and the hotel staff are very helpful. We had a great room, with good bed and the shower was big, just the water was only warm, never HOT!. We did not eat in the hotel, as there are many great restaurants in close proximity,

"Perfect place in Reims"

5
15/07/2015

Great hotel in the very center for Reims, close to many restaurants, the cathedral. Nice big clean rooms, good restaurant. Court yard great for drinks, OK pool. Free internet. Parking in the basement. Very good price/quality relation.

"Nearly Very Good"

4
13/07/2015

We had stayed here before in 2012 and really enjoyed it. In fact I have used this hotel several times because it has A/c and a pool which is a boon in July and August. The restaurant has excellent food and service at reasonable prices. The room we had last time was a better layout although the room this time was fine. 1. After check in we were sent to the wrong room at the end of the corridor on the 4th floor... these things happen, don't they? 2. NOT the fault of the hotel - Woken at 5am by inconsiderate guests... but other than an apology, no action, and I had to ask for a delayed check out time. I got the impression that there were groups in the hotel as the bar was full all night which was probably the cause of our 5am problem... This also explains why we rated sleep quality as poor. 3. I used the convenient underground car park (14 Euros) and was asked to leave my car key at reception although I could not see why as I wasn't blocking anyone. When I returned my seat had been moved yet the car looked like it was in the same place.

"Still in the top"

4
22/06/2015

We were again host at this hotel last week-end. Everything went very smooth, very good service, possibility to park the car under the hotel (upon reservation.), excellent location, good lounge/bar, big newly refurbished room, with silent airco. The bed could have been better, the internet did not work in our room, and dogs are allowed in the breakfast room which we thought was questionable concerning the hygiene... But all in all, a good stay.

"Don't ever stay here"

1
21/05/2015

I was so excited to visit Reims and booked this hotel based on TripAdvisor reccomendations. However, from the get go this place was a nightmare. First we were not welcomed or greeted. Our room was ready early, but smelled of skunk so terribly we had to open the window. The check-in was easy and they did call a champagne house for us for a reservation. The bar staff was a joke, we were left sitting for 45 minutes after we asked for a second round and when we went to complain the front desk staff was rude and said they didn't have a manager on staff. It also seems that people who work in this hotel have never eaten out in Reims because the struggle for them to reccomend a place for us was beyond and when asked questions they told us they didn't know and have never eaten there. Really? Not one restaurant you could reccommend to your guests? And then when we finally got told of a place they had heard about but again never been, they gave us the wrong directions. Needless to say, untrained unfriendly staff. Poor communication and obviously no management to rectify a problem when we had it. Worst visit on our whole two week trip.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Madam, We care about guest satisfaction and we read with attention one of your first contribution left on Trip Advisor. We are sorry to see that our services and our staff didn't reach your expectancies. Our Front Desk staff is used to advise restaurants every day to our guests. I'm sure you can understand that they have not eaten in each restaurant of the city but they know which places to recommend. Our customers can refer to a Duty Manager during their stay. This Duty Manager may be out of office for a limited time and you had opportunities to meet a manager during your 3 days stay. In case of any matter with the room at time of check-in for instance, please mention it to our staff so that we can correct the problem shortly and then avoid any trouble for you. This feedback, as every feedback, will be shared with our team and I'm sure it will help us to improve the communication between our guests and us. Sincerely yours, BEST WESTERN PLUS Hôtel de la Paix – Vincent B. – Guest Relation

"OK"

3
06/04/2015

Ok - great location, but could have done so much more. Big differences between the staff - some was excellent - some way under medium. A great place to stay to explore the Champagne region. The restaurant was OK, but needs a shine up. We ate meat, but was told afterwards that sea food was their speciallety

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Travellers from Norway, We would like to thank you for taking the time to write this review. I have noticed your message regarding our staff and we will do our best to provide the best level of service possible at all time. Sincerely yours, BEST WESTERN PLUS Hôtel de la paix - Vincent B. - Guest Relation

"Excellent hotel"

5
13/11/2014

My daughter & I stayed here one night for a short stay and local champagne tour! The hotel is very well located, approx 10 minute walk from the railway station. The room was immaculate and provided all the facilities we needed. All the staff were very courteous and helpful. We also used the swimming pool, sauna and steam room, which again were very clean. We also visited the hotel bar and restaurant, and again the staff offered an excellent service and the food was delicious. We would highly recommend this hotel to anyone.

"Comfortable hotel in Reims"

4
02/11/2014

Best Western La Paix is centrally located, private parking at 14 euros/day. rather easy to find using GPS. The reception staff very service minded. But the staff in the restaurant could be more attentive (had dinner there). Breakfast buffet was good, but missed fresh vegetables and hot dishes. Rooms facing the street can be noisy due to traffic and loud people at night. The rooms facing the inneryard are more quiet..

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Traveller from Helsinki, I would like to thank you for taking the time to share your feedback regarding your stay in our property. We have rooms facing the street and others facing the back. Do not hesitate to give us your preferences prior arrival. Sincerely yours, BEST WESTERN PLUS Hôtel de la Paix - Vincent B. - Guest Relation

"Loved the swimming pool...."

4
22/07/2014

It was a nice stay. I enjoyed the size of the bedroom and bathroom. The bed was too hard for my taste, but it was fine. The location is great - close to shopping, restaurants, and the train station. The swimming pool is heavenly. Great after a day of work.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Guest, We thank you for choosing our property for your business trip and for leaving your positive appreciation. Looking forward to welcome you again in Reims, Best regards, BEST WESTERN PLUS Hôtel de la Paix - Vincent B. - Guest Relation

"good option downtown"

5
17/06/2014

This is an excellent choice if you want 4 star equivalent hotel accommodation. The rooms are large and furnished in a modern style. They are spotlessly clean and the beds very comfortable. Breakfast is very good. The pool is small but nice for a quickish dip and the gym has lots of machines and a sauna. The position of this hotel is perfect for a visit to the cathedral, museums, market, shops etc. being right in the middle of the town. We would definitely go back.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Guests, I'd like to tank you for sharing this positive feedback on Trip Advisor following your stay and the use of our services. We look forward to welcoming you in the future. Best regards, BEST WESTERN PLUS Hôtel de la Paix - Vincent B. - Guest Relation

"very pleasant stay"

4
06/03/2014

The rooms are clean, could be a bit bigger or different arranged. The desk is hardly usable, there is no space left between the bed and the desk. But the rest of the comfort and the service is very good. The breakfast has a wide choice. The lunches were very enjoyable.

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Sir, I thank you for giving us your feedback following your business trip in our property. I guess you had a Tradition room. We also have named Privilège with more space and more comfort. Looking forward to welcoming you again in Reims, Best regards, BEST WESTERN PLUS Hôtel de la Paix - Vincent B. - Guest Relation

"Reims une decouverte....."

4
24/08/2013

The hotel is very well situated in the centre of Reims. The outdoor restaurant is just around the corner. Car free centre. Especially in summer the nearby illuminated Cathedral is worthwile to visit. We enjoyed this stay !

BW-Hotel-de-la-Paix, Responsable relations clients at BEST WESTERN PLUS Hotel de la Paix, responded to this review
Dear Guests, We just would like to thank you for your king feedback left on Trip Advisor. Looking forward to welcoming you soon, Best regards, BEST WESTERN Hôtel de la Paix – Vincent B. – Guest Relations