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Hotel Rincon de Puembo, BW Signature Collection, Quito

4.5/5  - basé sur 222 notations.
Manuel Burbano N6-66 y Francisco Ruiz, 170905, Quito, Ecuador - See map
Hotel Rincon de Puembo, BW Signature Collection - Hotel Rincon de Puembo, BW Signature Collection The Hotel Rincon de Puembo, BW Signature Collection is ideally located in the center of Quito. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the Hotel Rincon de Puembo, BW Signature Collection, a preferred city getaway or as our guest refer to us “an oasis of wellness”, located in the heart of Puembo, a picturesque little town just a few minutes away from Mariscal Sucre International Airport and the vibrant city of Quito. Our beautiful property, comfortable rooms, surrounded by an exquisite Colonial architecture is certainly, a perfect hub for a stay in between flights with a nice relaxing local experience as well as, the perfect venue for your corporate and social events. Enjoy our traditional and international cuisine in our signature restaurant Restaurante Las Cupulas, or unwind with a nice book next to our swimming pool accompanied with the singing of birds under a deep blue sky surrounded by beautiful gardens and fountains. Our attentive staff is always willing to provide you with the best and genuine service. To all of our guests, our hotel brings a truly local experience.

Best Western Plus

Hotel Rincon de Puembo, BW Signature Collection

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 224 guest reviews
NOTE ISSUED
Excellent
133
Very Good
60
Average
25
Poor
5
Terrible
1
REFER TO NOTICE
Business Business
15
Couples Couples
95
Family Family
51
Friends getaway Friends getaway
50
Solo travel Solo travel
4
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Number 1 hotel in Puembo"

5
14/11/2018

I went together with my boyfriend to Puembo for a wedding of a friend. This was one of the hotel that was recommended by my Ecuadorian friend.. hearing about the other hotel having terrible service we were even more happy we chose this one. The hotel is beautiful, has a nice pool and free parking in case you have a rental car it's safe on the property. But the thing that made this hotel even better is the good service. Any questions, anything you need they will help you and you won't have to wait, they will help you straight away. Doesn't matter if you were talking to the housekeeping lady, the technician, lady at the reception or the guys in then restaurant all very kind and helpful. So I would definitely recommend this hotel, number 1 for your stay in Puembo!

"Intersting Hotel"

4
13/11/2018

Location in Puembo; not much happening there. However, able to order taxi to take you to other towns for good food and more lively scene. Especially liked town of Cumbaya for good restaurants, mainly near main square. Hotel grounds beautiful, staff very friendly and accommodating. Rooms large but limited number of outlets.

"Good size room and nice property"

3
06/11/2018

I don't know exactly how to describe it but the property is very nice (although in a run-down place as Puembo). The hotel was almost deserted when we were visiting August 13). We were really looking forward to our stay here (because our daughter and myself love to swim and we were ready for some time to relax after the jungle in Peru and the hiking we had done around Quilotoa and Cotopaxi ). When we arrived we read that we were obliged to use a swimming cap and when I ask the reception desk if they had them they charged us around $12 (which we felt was a total scam) for two swimming caps and especially when we we swimming and saw that the rest of the people using the pool didn't use them and nobody said anything. The pool was nice (not heated as advertised) and the garden surrouding it it beautiful, but there are only 6 sunning beds and these were taken). When we arrived the staff wase very friendly (as expected with a BW hotel) but at night and the next morrning they were not friendly at all (even rude). The restaurant looks nice but the staff is very slow and although there were only 6 people there it took forever to order and to get our drinks and food. We speak Spanish so that was not the problem... It was also the most expensive food we had during our trip to Peru and Ecuador. They offer free rides to the airport and ask you what time you want to leave...but when we told them we wanted to leave at 8.30AM we were told that that was nog possible and we had to leave at 8. We don;t know why because we were the only ones in the cab. I really dont understand why all these people rate this hotel so high because for us it felt like a disappointment.

"Beautiful property but isolated "

3
01/11/2018

Hotel is beautiful—nice facilities but you're kind of trapped there. Food is mediocre—had sirloin for dinner which was over cooked and dry. Breakfast is included but nothing special plus waiter was not having a very good day. Paid $15 for a margarita—going rate at most upscale Quito hotels is half that. However, accommodations are very comfortable and spacious. Beautiful pool and grounds. When you walk off the property you are in a dusty, poor and rural town. Best to stay in Quito or at a hotel adjacent to airport.

"Beautiful Hotel close to Quito Airport"

5
15/10/2018

We spent two nights (Oct.11th & 12th) at this hotel between our stay in the Amazon and flight back home. Driving through the local town you would not expect such amazing accommodations. Once inside the gates the atmosphere and sights are breathtaking. This hotel has sprawling grounds and numerous levels of rooms. We stayed in room 102A in the La Ronda section. It is simply beautiful and looks like a quaint street. Our first room was on the street side and did seem as though it would be very loud at night. Having just spent three nights in the jungle we were in desperate need of sleep. I asked the front desk if they had something that might be quieter and they immediately showed me three other rooms and let me pick. Our final room was perfect and we slept great. I think only the rooms on the street side would be loud. Anything else should be fine. We ate breakfast and dinner in the hotel both days. The food was great as was the service. We especially enjoyed our long conversation with Fabricio on Friday night. We did not use the pool, hot tub, sauna or gym but they all looked very nice.I would certainly recommend staying here if you are looking for something outside of the city.

"Excellent"

5
02/10/2018

Excellet place to have your business meeting or evento. The best customer service and delicious food. You can enjoye a family day or a day with your friends at a very nice, country atmosphere. They have so many amenities and beatiful gardens. It is a place to come back for sure.

Jlgranja, Gerente at Hotel Rincon de Puembo, BW Signature Collection, responded to this review
Dear Guest, Thank you so much for your comments! It is always a pleasure to serve you and your family. We are certainly honored having you as a guest. We look forward to serve you again in the near future. Best regards, Jose Luis Granja General Manager

"Great Place."

5
22/09/2018

Wonderful facility only exceeded by the service and cheerful staff. Dinners were excellent and breakfast buffet was very nice. Great stay and highly recommend it. Fabrezio was fabulous. A wonderful host.

Jlgranja, General Manager at Hotel Rincon de Puembo, BW Signature Collection, responded to this review
Dear Bob, I hope this message find you well. Thank you so much for choosing us and for sharing your experience at our property. We hope that you have enjoyed Ecuador as much as we did by serving you. Hope to have you again in Rincon de Puembo in the near future. Best regards, Jose Luis Granja General Manager

"Very nice hotel"

5
15/09/2018

We stayed at this hotel twice during a recent trip to Ecuador. There were 9 in our group of photographers. The rooms are clean and quiet. The bed was comfortable. The hotel staff is excellent. Since we started early every morning, we requested coffee and a light snack very early in the morning. The staff accommodated our requests without hesitation. Fabricio, the Customer Services Manager, is an excellent host. He was attentive to our needs and made sure that our stay was comfortable. It is convenient to the airport and several good restaurants. I would stay at this hotel again.

Jlgranja, General Manager at Hotel Rincon de Puembo, BW Signature Collection, responded to this review
Dear d0llarbillk, Thank you very much for sharing your experience at our beautiful property. It was a pleasure to have attended all of your group needs, that is our comminment to all of our guests. We sincerely hope that your have enjoyed Ecuador as it is an awesome country for photography. We look forward to host you again in our hotel. Best wishes, Jose Luis Granja General Manager

"Highly Recommend the Hotel Rincon de Puembo"

5
14/09/2018

Not only was the hotel, rooms and common areas beautiful, clean and safe, the service of the personnel exceeded our expectations. When we needed special services, their Customer Service Executive, Fabricio Bruzzone, handled them with aplomb! Our group of nine highly recommend the Hotel Rincon de Puembo!

Jlgranja, General Manager at Hotel Rincon de Puembo, BW Signature Collection, responded to this review
Dear Paula, I hope this message finds you great. Thank you for your kindness by sharing your comments about our beautiful property and excellent service. It was an honor to serve you and all of your friends. We hope you come back again to Ecuador! Best regards, Jose Luis Granja General Manager

"Decent place - fairly close to airport. Further from Quito"

3
28/07/2018

We recently finished up an incredible three week trip to Ecuador with a stay at Puembo. We arrived from the Galapagos Islands in the evening, and were not flying until the next afternoon. So, we did not need to be at a hotel right near the airport (if you need that, we stayed at the Wyndham prior to an early flight to the Galapagos, and that place is a little pricey, but excellent). We also wanted to see a different part of the Quito area as we had already visited the main attractions in the city. The Rincon de Puembo is a nice hotel. It is part of the Best Western chain, and the rooms and facilities are all very good. It has a bit of a stale vibe, as we were probably the only ones there. But, it was fine. We were picked up at the airport (of course, make sure you contact them and arrange ahead of time), and the receptionist was very friendly. Bonus was a nice fruit drink that we were offered on our arrival. In terms of the room and other facilities (sauna and spa!), we would rate this hotel as a four star. The most disappointing aspect was the restaurant. Food was cold, and I had a messy stomach for a few days after. I went three weeks with feeling healthy on every other leg of our journey. So, hope you have better luck. The area around the hotel is run down as Puembo is not your typical tourist destination. Still, we had fun walking around and seeing the small town square and the stray dogs. Our best find was in walking about 0.5 km to the west of the hotel to a smaller dirt road and path that ran north. We wanted to take a nice stroll prior to our long flight and this was great, as there were homes and gardens along the way, and loads of birds which we were interested in. In all, the Puembo does the job. It won't be the highlight of your trip to Ecuador (it really shouldn't be!), but it'll provide a decent place for a night of sleep and regrouping before the next part of your journey.

"A Superb Gateway to Ecuador and to Relax"

5
30/05/2018

An Oasis of comfort, style and relaxation only 20 minutes from the airport. The Customer Service Manager, Fabricio, caters to Americans and immediately puts you at ease and can expertly attend to any questions about exploring the area with courtesy and professionalism. The beautiful restaurant's service and chief is first-class and the accommodations are superb with a feeling of luxury. Listen to the waterfall by the lounge or take a dip in the pool where beers, snacks or cocktails are always handy at the outdoor grill.

Jlgranja, General Manager at Hotel Rincon de Puembo, BW Signature Collection, responded to this review
Dear Guest, Thank you so much for taking your time to write about your experience with us. It was a pleasure to serve you. We hope we can have you staying with us in the future. Best regards.

"Wonderful stay"

5
23/05/2018

We stayed at this hotel for just one night on our way back to the United States after a Galapagos Island tour. It was so lovely that we wished we had arrived early enough to really enjoy all the amenities of the charming hotel. The rooms were spacious and very comfortable. We enjoyed a delicious dinner (and reasonable) in the hotel's beautiful dining room before retiring for the night. The staff at the hotel was very friendly and accommodating. They even provided a continental breakfast at 3AM so that we could get some food before we left for our early AM flight. I highly recommend Hotel Rincon de Puembo and will definitely stay there again if I return to Quito.

Jlgranja, General Manager at Hotel Rincon de Puembo, BW Signature Collection, responded to this review
Dear TravelingBonnie99, Thank you so much for sharing your experience at our hotel. We are glad that you enjoyed the food at our restaurant as well as the express breakfast. We hope can serve you again in the near future. Best wishes!

"Incredible Place to Stay"

5
22/05/2018

We have stayed here on two separate occasions have not been disappointed with either stay. The rooms are large and well appointed. The staff is friendly and very helpful. The grounds are beautiful. We are avid photographers so the beautiful grounds make our stays even that much more pleasurable. There is a restaurant within the grounds. They have one of the best club sandwiches I have eaten there. I personally recommend it. Based on our experience you would not go wrong staying here. It's fairly close to the airport about 20-30 minutes away and if you have a late flight you can get a day room and rest in the hotel until time to leave for the airport. The customer service executive Fabricio Bruzzone is one of the nicest friendliest people you will meet. He makes an enjoyable experience even better.

Jlgranja, General Manager at Hotel Rincon de Puembo, BW Signature Collection, responded to this review
Dear Adventurer4fun, I hope this message finds you well. Thank you so much for sharing your experience at our property. I´m happy to know that you enjoyed our beautiful hotel, im sure you have awesome pictures! I will tell our Chef your opinion about our club sandwich personally, I totally agree with you! On behalf of all our staff we wish you the best and hope to serve you again! Best regards,

"Lovely but quirky"

4
04/04/2018

We stayed at this hotel after the last leg of our Galapagos tour. We also had our farewell dinner here. The hotel itself is really very lovely and a bit quirky and interesting. The rooms are comfortable, but a couple of things might give pause to anyone with mobility problems - you have to get down on your hands and knees to plug in your electronics or to use the safe. I have taken away a star for that, since I do have knee problems and it was a hassle getting down there! Other than that, we had a good night's stay here. It is close to the airport, as others have mentioned. The dinner we had there was really good, so I can recommend the restaurant for its food and ambience. All in all, if you want convenience to the airport, an interesting and eclectic hotel, and decent food, this is a good place to stay.

"Unexpected Celebration"

5
16/03/2018

Chose the Rincon on advice from our tour operater and it significantly exceeded our expectations...which were pretty high already based on previous reviews. Stumbled into a pretty spectacular evening, a celebration of the hotel making a connection to the Best Western Signature chain. As some of the few touri mixed in with the local glitterati, we didn't blend well based on our Galapagos casual, but the staff was exceptionally hospitable...free food and drinks sealed the deal, but this was a one off. The room was well appointed, modern and a great bed. Beautiful pool and spa, and attentive staff. The restaurant (and party fare) was excellent and reasonably priced. The facility is a gem in architectural detail. Minor downside is this is the location...no quick trip into Quito. But if you're looking for a transition from the airport to another destination, this would be hard to beat. Added bonus was a half price day extension to allow us to stay in our room until we were ready to depart for our 2330 flight.

"Near airport with good service"

5
08/03/2018

We stayed here on two separate nights and were happy with our choice. The hotel is relatively close to Quito airport (about 20 minutes drive) with a shuttle service. The rooms are large with a comfortable bed and nice bathroom. In between our stays the hotel stored our luggage for a night which was appreciated. Dinner and breakfast were very good and the staff was friendly and helpful. The hotel is well-landscaped with a heated pool and pleasant garden area for relaxing.

"a lovely place- but a bit out of the was"

4
17/02/2018

We only stayed overnight, on our way back from the Galapagos. While the hotel is beautiful and the restaurant was very nice (and not expensive), it really should not be listed as an airport hotel. I is about 25 to 30 minute drives, through small back road. For a longer, relaxing stay, it would be a perfect little oasis.

"Excelent"

5
10/02/2018

Excelent hotel not far from Quito internatinal airport but in the outskirts of Quito. Sorry our stay was for one night. Service was realy excelent. The location is far from the city center so you must have a car.