Best Western Plus Pleasanton Hotel,  Pleasanton

4.0/5  - based on 70 guest reviews.
1917 W Oaklawn Road, 78064, Pleasanton, United States - See map
+1 830 569 1917 +1 830 569 1958

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Massage services
    Massage services
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 70 traveler reviews
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Your Pleasanton hotel features a newly built property, the best breakfast in town and a location that is unparalleled. Start your morning right with a free hot breakfast which includes hot waffles, pastries, cereal and 100% Arabica coffee. It's the perfect beginning to a day filled with exploring the Farmers Market Day or the Annual Poteet Strawberry Festival. With southern hospitality in spades, you'll never want to leave the comforts of our Pleasanton hotel. How can we make your trip even better? Pleasanton, Texas hotels are known for great service, but we go even further with quality rooms, top amenities and the best location in the region. Enjoy the Best Western Rewards Program every time you stay with us. Your Best Western Plus Pleasanton Hotel has everything you need for a relaxing, comfortable stay. Luxury bedding, cool, quiet rooms and the friendliest staff members around are at your disposal. Pillow top beds and mattresses make a good night's sleep a sure thing at the Best Western Plus Pleasanton hotel. Whether you're here for the Atascosa Livestock Exchange or the Pleasanton Cowboy Homecoming, knowing you have a delectably comfortable room waiting for you makes a good trip great. Local celebrations for all include dance, arts and craft shows, food and games, all in a downtown location. Our Pleasanton hotel features two BBQ pits and truck parking available for your convenience. Cook up a good old fashioned Texas barbeque, or slip into downtown to check out some of the famed BBQ joints. Business travelers with Halliburton, Baker Hughes, Universal Pressure Pumping Inc. and FTS International/Frac Tech especially enjoying being close to all the action. It's easy to go from meetings to happy hour or festivals in a jiffy. Reserve a comfortable room at Best Western Plus Pleasanton Hotel today for the best rates in town! Enjoy your stay!

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 70 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
39
Verygood
 
14
Medium
 
7
Poor
 
4
Horrible
 
6
Business Business 33
Couples Couples 10
Family Family 18
Friends getaway Friends getaway 3
Solo travel Solo travel 3
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Pleasanton Hotel,Pleasanton
  • 5
    « Great place to feel at home and relax »

    this hotel was super clean and comfortable, it also offered many amenities. I was able to get to my room quickly the staff was so polite and helpful in accommodating myself and my family. I would definitely book here again!

    5
    « very nice »

    very nice very clean i travel a lot and this was one of the best places so far. i would recomend it if youre in the area also they have a decent breakfast amd they have rewards points so they add up quick

    2
    « Ask if the pool is open »

    Long hot day on the road. Looking forward to a cool dip. SORRY THE POOL IS CLOSED.. NO COMPENSATION, NO UPGRADE. Very disappointed, really was not happy for several days. B W did not respond to my complaint. WILL NOT GO THERE AGAIN.

    4
    « Good Value for Money »

    Clean room. Comfortable bed. No Complaints. Reasonable Breakfast. Wifi could be a bit faster. Friendly staff. You have to go through the Super 8 Motel's parking to get to this facility. It's a Odd setup but works. Will stay again.

    1
    « Worst management ever »

    Worst hotel stay we have ever been at. My wife and kids did not deserve this. Checking in the lady was so rude and unprofessional towards us . She had a sarcastic attitude The way she acted we think she was the manager not sure if she was but her name was Sonya. The bathroom fixtures were all stained Water Marks. We got up for breakfast and there were no eggs we asked if there would be more she gave my wife a rude reaction. She was so busy taking to the men she could not make eggs. She was not dressed appropriately. And no gloves and she was touching everything. We ended up not eating breakfast. Very very dirty and not sanitary. Worst hotel stay ever not professional at all.

    5
    « Will stay again when in the area »

    All Employees went out of their way to accommodate us from when we arrived until the time we checked out. They provided breakfast and an evening meal to all guests, the lady preparing the food even brought new items to our table as she would bring them from the kitchen. I would stay there again

    1
    « Worst Hotel experience »

    I am so disappointed and aggravated with the Best Western Plus Hotel in Pleasanton. This Hotel has very poor management and has a middle age Hispanic woman with long salt black pepper hair who is so rude and works the front desk. This woman is so unprofessional she was eating and wiping her hands on all the paper work she was handing me and she was giving me different rates for the same room!! I was so disgusted just listing and watching her. She told my husband she was the new owner of the hotel and would be replacing all the old workers. I have no idea or care that she is the new owner!!! I will never stay at the Best Western Plus Hotel in Pleasanton Texas again. The worst Hotel owner I have ever witnessed running an establishment.

    3
    « Pleasenton »

    Very nice. This is where we stay each time we visit family in Pleasenton and we have always enjoyed staying at this Best Western Hotel. Breakfast is always good, the dinning room is very clean and the staff is smiling and friendly.

    4
    « Nice place and check in staff »

    We had reserved a room at a last minute price. At check-in front desk person put us in a better room to open handicap room for someone else. Room was clean and no complaints about it. They had a little Happy Hour appetizer which we didn't expect but appreciated. The breakfast was a little less than we normally see at a Best Western Plus but it was doable. The housekeeping staff did complain about their wages in front of guests which bothered us. If you don't like your job - get another one. We would stay here again if ever in the area.

    2
    « did not reserve handicap room as promised »

    whereas the hotel was clean. we reserved two rooms on the 1st floor. One was for my 92-year old father, who needed a handicapped access room. there was not one available as we had reserved. the clerk blamed it on the other clerk. Poor excuse.

  • 1
    « Worst staff I've ever experienced »

    Entire staff was unprofessional. Staff members complained to me and another co-worker about other staff members, managers and the ownership. Breakfast was your average thin, tasteless bacon and eggs you get at any other Best Western. Owner has made a lot of cuts without lowering his prices. The cable package was one of them. Another was the coffee cups. They went from using the regular BW coffee cups to cheap, thin paper cups. Management will learn that regular guests notice these small things and will eventually choose to stay somewhere else.

    1
    « Dirty Nasty Place! »

    The sheets are stained,dingy and disgusting. My family and I will not ever stay at Pleasanton Best Western ever again. When we complained and got new sheets they were also stained, nasty and dirty. We were so grossed out that we checked out and went to another hotel.

    5
    « Small town hotel with big city comfort and decor »

    I was very impressed with the lobby. Very chic with leather sofas in an S-shaped. Lighting was the late sixty but with a modern twist. Impressive. I have stayed at many BW hotel but none was like this.

    3
    « Improvement needed »

    This is the second Bedt Western Plus I have stayed at in as many weeks. I am not happy at all with the the hygiene that is not being made available in the fitness area. They do not provide any type of disinfectant or wipes to wipe down the machines with after being used. You are not able to clean your filth off the machine nor the people before or after you use it. Literally I had to walk to the front desk and ask for this. If your going to have a fitness center then make sure people can clean the machines and the machines need to be in good working condition. Also I came back to my room after a long hot day in the field to discover my room not cleaned and linens on the floor left there. Very dissatisfied.

    5
    « Pleasanton Hotel »

    I stayed just one night. This is a beautiful hotel. It looks brand new. I found it to be very clean. The bed was very comfortable. Rooms are nicely decorated and beautiful. Staff is very friendly and quit helpful.

    5
    « Family reunion »

    My stay was quite pleasant! Enjoyed the service from your staff. When back in Pleasanton I will be staying again. Thanks once again to all the staff that made my trip pleasant. I loved your lobby nice

    5
    « Good Sleeping »

    This is one of the best places to sleep. The bed was very comfortable. Work area was good. Internet was very good. Staff was friendly and the room clean. A good place to stay. I would recommend this place.

    3
    « Poor Customer Service »

    Less then friendly front desk staff. Wasn't even asked for ID or credit card. Wouldn't let us check in 1 hour early. Which left us no place to change or get ready for an event we were in town for at 2:30.

    5
    « Good choice »

    This hotel seems new and the room was clean and comfortable. Front desk staff were friendly and polite. Breakfast had some interesting choices such as a hamburger hash, bacon and scrambled eggs as well as the usual waffle maker, etc. I would have liked some fresh fruit. All in all, I'd stay again

    3
    « Good choice for the money »

    Hotel was clean and has a good cook "Maria" in the kitchen. Easy to find and several fast food restaurants in the area as well as a Walmart and Walgreens for those forgotten items. Peaceful rest on a good bed. Needs a makeup mirror. Chris at front desk knew of local restaurants and times they would be open, he was very helpful. This is a short 1-1/2 hour south drive down to the beach at Mustang Island or 30 minutes back into San Antonio for a shopping spree.

  • 5
    « Excellently maintained »

    I travel a lot and always test available hotels in places I visit regularly to get best fit for available spend. The Best Western Plus in Pleasanton falls into the category of money well spent based on what is available. The hotel is 4 years old, you would not know that at first glance. It appears to be new. The location is excellent but all of them are they're on the main strip. The main hall is done up nicely even though the fittings are a little too modern for me, but I'm sure it works for most folk. The rooms are spacious and the fittings are top notch. I was really impressed with the quality of the fixtures (face basin, shower etc). I stay in a lot of these hotels and these give you the impression you're in a 4 star hotel. The staff were friendly and professional. Happy to stay here again.

    5
    « Friendly staff »

    We had a very nice stay in Pleasanton. Our room was clean and comfortable. Had a great breakfast. Very friendly and hospitable staff! I would definitely stay again. Check in and check out was super fast.

    5
    « Great place to stay »

    Friendly staff, great breakfast and happy hour. I stay in hotels 4 days a week and Best Western - Pleasanton is by far the best over all deal. The rooms are big and the bed sleeps great. Everything is clean inside and outside the rooms. I would recommend this Hotel to anyone staying in this City. Happy customer!

    5
    « Great Place to Stay »

    Staff and accommodations were the best I have ever received while staying in a hotel. My family will most defiantly be staying at this Best Western any time we are visiting Pleasanton . We also got an excellent price.

    1
    « Worst experience EVER »

    They gave keys to my room to another guest so I got walked in on during intimate time with my hubby. EXTREMELY EMBARRASING!! When I told the guy at the front desk he didnt even apologize or offer any type of discount which was even more fustrating. I called the corperate number only to be refunded TEN dollars for their careless mistake.

    5
    « Surprisingly good experience! »

    We got in late and we're looking for a hotel room last minute. I was hesitant to stay here because since the Best Westerns I remember when I was younger were not as nice. The girl working the counter was friendly and accommodating. The room we had was a king size suite. It was very good size, clean and decorated with contemporary items. The bed was surprisingly comfortable, and the shower had a rain type shower head. I'd definitely recommend is location and will be staying here again if the need arises.

    5
    « Good Hotel »

    Very nice hotel for the area. The hotel is very clean with comfortable beds. When rooms are 'on sale' this Best Western is an excellent value. Note: For late risers the breakfast service ends at 9:00 AM. Will stay again when in the area.

    5
    « Really cute place »

    Everything seems new and the beds are comfy. The rooms are so cute and even the remote was freshly sanitized. Gym and pool are nice and aren't packed. Staff is so friendly. Nice little kitchen and shower head. There's a flatscreen and nice shower. I would definitely stay here again.

    5
    « Couldn't Believe It! »

    I didn't expect much heading into Pleasanton. And while I knew new hotels were all around, I didn't expect to find this fantastic place. Exceptionally new. The parking was adequate with remarkable lighting. There would not be a concern for "someone in the shadows" for anyone arriving or departing after daylight hours. The lobby is beautifully adorned with a modern decor that rivals any big city hotel. I reserved a King room but when I opened my door I was greeted by a gorgeous king suite. The colors, layout and overall vibe of the space was fantastic. And, if I'm honest, surprising. Amenities included wifi (pretty decent speed too), continental breakfast and DISH Network TV with a large screen in the room. The breakfast is your standard hotel breakfast. It wasn't anything special but it was fresh with adequate options. I booked for hotels.com and for $109 for the night, I'd stay there every single time I need to be in town for work.

    4
    « Good stay »

    We had a very good stay. Everything was clean and the staff was friendly. The only problem we had was that the housekeeping staff came to our door three times in the morning to see if we had left. We were up and awake, just not quite ready to leave.

  • 5
    « Awesome Stay!!!!! »

    This hotel is one if not the best hotel we have every stayed at. We travel a lot for our business and it is always nice to find a great hotel. Our stay here was one of our favorites and the breakfast is awesome.

    5
    « Awesome hotel & staff »

    We travel frequently but this was our first experience with a Best Western. Indeed, probably the most comfortable king size bed ever! Wanted to take the bed home....lol. The property was very clean, well maintained, the breakfast was great and the staff exceptional!!! The front desk clerk, Nora, went way above and beyond to help us! Small town hospitality at it's finest!

    1
    « VERY UNSATISFIED »

    The first day I checked in the smoke alarm was making beeping noise so told front desk and they said they would fix it came back hrs later same problem told front desk the said maintenance don't come till th morning and I told them I have to listen to beeping noise all night they said they would give me a discount and fix it next day the next they still didn't fix it same story so when I checked out they said they don't give discounts and manager was very rude told him I would never stay there again

    5
    « Best Value »

    The hotel is a non-smoking facility, so none of the rooms had that smoky smell. The rooms had thermostats in them so the A/C doesn't run constantly and freeze you to death. The walls were fairly thick so you don't hear your neighbors too much like some of the other hotels. Would definitely stay here again!

    3
    « Rude Staff »

    The hotel property itself is very nice...clean, quiet & with great beds. However the clerk @ check in was extremely rude...assigned me to a room that she knew has had problems w/ key. promised to fix or assign other room after housekeeping cleaned...neither happened!! So I had room with no key & had to have clerk use "master" key anytime I needed to leave room. The clerk @ check out was "GREAT"!!!

    5
    « Very Good »

    I had an amazing stay with a good breakfast. The beds were clean, nice, and comfortable. When you walk in the place looks nice and friendly. The associates were nice and friendly. It was a good price for the place. I will return soon for my business.

    5
    « Comfortable »

    I was alone. I felt safe. The parking lot was well lit. The Hotel as well as the room was clean and quiet. Internet was fast. There were plenty of pillows for the bead. The staff was professional and friendly.

    5
    « Clean Hotel »

    The hotel was clean and nice especially for a town in the oil industry. The breakfast was good and there seemed to be something for everyone. The lobby is clean. I didn't use the fitness center or laundry room. The internet was decent and I didn't have issues using my laptop. The rooms were clean and the bed was comfortable so I had no issues and it was a nice place to stay on my business trip.

    5
    « Very nice property »

    This was one of the cleanest hotels I have ever stayed in. I was in the hotel industry for 10 plus years and this hotel is at the top of the list. Very well kept and very nice people. My husband and I stay at a lot of hotels in small town. Sometimes that is not always a good thing, they tend to not pay attention to details. This hotel paid attention to all the details and it made our stay very nice.

    4
    « 1 night stay »

    Front office clerk was not able to give me same rate as offered in trip advisor. I had to book online, then I was able to get the room. Overall everything else was well. Hotel was not that packed. Everything was clean and breakfast was good.

  • 5
    « Great place to stay »

    We stayed here on our way to RGV and on the way home. This was a new very clean hotel. We stayed on the back side and it was very quiet. The rooms were clean and the beds were comfortable. The breakfast was great. Would stay here again.

    4
    « Another trip »

    I travel here quite often for business. I stay here every time I come. The hotel is very quiet and well maintained and the staff is very friendly. The have a pretty good breakfast everyday. No one ever mentions her, but the lady that is in charge of the breakfast room is the most friendly and attentive person that I believe I have ever seen in any hotel. Always friendly and right on the spot if there is something you need. I really hope that the management takes care of her and se will stay around !!

    5
    « Best Western Pleasaton Texas »

    One of the better Best Western have stayed at. Very clean and well kept. Staff on duty 24 hours for anything. Very clean and the lobby and rooms excellent. Would recommend to anyone. Will be staying again in the future.

    4
    « motel is good »

    very nice place with good pricing. kept clean for being in an oil field town. good location, nice breakfast for being free. rates are good for an oil field town. nice beds and direct TV is a big plus!!

    5
    « Highly Recommend »

    While working in the area, I stayed here for about 4 months every week Mon-Fri. (home on the weekends) My family came quite often and stayed as well. The staff was always friendly and helpful. My wife and kids enjoyed the breakfast. The lady that worked in the breakfast area always had a smile and kept everything well stocked and clean. Rooms were clean and spacious. Beds were comfortable. Located near many fast food options, restaurants, and Wal-Mart.

    5
    « Excellent location »

    The hotel was very clean and comfortable. My son had left his G-Shock watch behind and we were happy to find out that the housekeeping staff turned it in to the front desk. Nice to know that there are honest people in this world. Thank you for a great stay.

    5
    « I had no complaints. »

    Both the check in and out were quick. I stayed in #326 away from all traffic, super quiet. The room was spacious, the bed was amazing. I didn't want to get out of it this morning and secretly wish I could have taken the comforter with me. There was a bit of sand at the bottom of the Jacuzzi that another review complained about but it didn't bother me at all. The water was hot, the jets worked and I could smell a hint of bleach, no worries about sand in an outside Jacuzzi. I was the only one in the area and could just hear the band from further down the street. Perfectly relaxing for me. If I were in this area again I would stay here no doubt.

 

Getting to the hotel ...

All directions
·From: San Antonio. Take I-37 South until Exit 109 and make a right at the stop sign. Drive for three miles and at the Highway 97 and US 281 junction make a left until you get to Highway 97 West. Make a right and drive for two miles to the Best Western Plus Pleasanton Hotel. ·From: Corpus Christi. Take I-37 North, Exit 103 and drive seven miles. Make a left at the US 281 and Highway 97 West junction. Make a left and drive two miles to the Best Western Plus Pleasanton Hotel. ·From: Hondo. Take Highway 173 South until you get to Highway 16 South. Turn left until you get to Highway 97 East. Drive five miles to the Best Western Plus Pleasanton Hotel. ·From: Dallas or Austin. Take I-35 South unti...

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