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Best Western Presidential Hotel & Suites, Pine Bluff

4.0/5  - basé sur 101 notations.
3104 Market Street, 71601-6811, Pine Bluff, United States - See map

This Pine Bluff, Arkansas hotel is Located on I-530 and Highway 65B. Feel right at home in the clean, spacious rooms at this Best Western Presidential Hotel & Suites. All rooms offer free Wi-Fi, a coffee maker, a refrigerator, a desk, cable or satellite television and much more. Be sure to take advantage of the complimentary full hot breakfast each morning. Inside the 100% non-smoking and Pet Friendly Best Western Presidential Hotel & Suites, guests will find the best customer service for the best price. Our hotel also has an on-site exercise room, an outdoor swimming pool and coin operated laundry facilities. Business guests of this Pine Bluff hotel will also enjoy the on-site full-service business center. Enjoy your stay.

Best Western

Presidential Hotel & Suites

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Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 100 guest reviews
NOTE ISSUED
Excellent
34
Very Good
30
Average
24
Poor
4
Terrible
8
REFER TO NOTICE
Business Business
26
Couples Couples
26
Family Family
37
Friends getaway Friends getaway
3
Solo travel Solo travel
4
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Awesome place"

4
09/09/2018

There were three of us that stayed 3 nights. Have to say this was a great place, much better than expected. The staff were wonderful. Breakfast had all we wanted in good supply. Room was very clean, was great to have mini kitchen. We only wished the ice machine worked, which is such a minute detail compared to the great value here.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Valued Guest, Thanks for the stay at the Best Western Presidential Hotel & Suites and the positive review. Glad to note that you liked the location, customer service and breakfast. It is our privilege to have clients like you. For us customer satisfaction is the best reward for whatever we offer. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"Elevator Room"

5
13/07/2018

I had a great experience checking in. There were two people and they were both very friendly and accommodating. The lobby was immaculate. Our room was on the second floor next to the the elevator. I heard no noise from this the entire night. I was not able to use any amenities so I can't rate those, but the room was spacious, super clean, and the bed was comfortable with enough pillows. It was a good stay.

Presidential Ho... P, Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Jamie Gardner, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 8705356300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, JP General Manager Best Western Presidential Hotel & Suites

"Motorcycle Travel"

5
08/06/2018

Stayed here for one night the room I booked was unavailable due to their remodeling the assistant on duty JP put me in a little nicer room to compensate for the inconvenience. And then let me park my motorcycle in a very secure area upfront. I felt confident that it was safe for the night. He also made sure I had some water to drink as it was hot that day 95°. Can't say enough about JP how he went out of his way to make sure I was happy and satisfied. I've stayed mostly at best westerns on my long motorcycle trip, and I must say they are really motorcycle friendly, if you're traveling by bike I highly recommend staying at best Western

Presidential Ho... P, General Manager at Best Western Presidential Hotel & Suites, responded to this review
I would like to thank you for giving us an opportunity to serve you and our goal is to provide a superior customer service and we are glad to hear that you had a great stay at our Best Western. Thank You JP

"Manager's Customer Service ? Worst I've ever experienced in my travels"

1
22/05/2018

Beware patrons. Here's a heads up, the manager at THIS Best Western is one of the rudest human beings I've ever run across in my travels and hotel stays. If common courtesy, above average customer service, pleasant demeanor and memorable stay is what you're interested, avoid interacting with the manager. I've made a conscious choice not to ever choose THIS hotel as a hotel option for me when visiting Pine Bluff. Secondly, they advertise a pool however the pool wasn't available. Beware patrons. Third, the hotel had an obvious unpleasant odor from the very second you walk through the door (maybe pest control, maybe nearby paper mill, maybe years of less than satisfactory housekeeping.

"New remodel"

4
23/03/2018

The unusual smell someone said is the smell of new paint and new floor tile and grout. We had all new furniture and bedding , new flooring everywhere. Great rates ,clean comfortable and felt safe , night front desk lady very nice. Shower temp could have been set a little warmer, must have anti scald as sink was hot enough.

"Don't stay here"

1
15/02/2018

No longer a Best Western. ?? Slapping a little paint on the walls ain't going to help this hotel. Hotel has a unusual smell to it. Staff no longer has name tags. Heater did not work, 29 degrees outside. ??Had to take a Luke warm shower as there was virtually no hot water. ?? Breakfast was a disaster only has sausage gravy, no biscuits, no sausage, no bacon and no eggs. Done with their incompetence. Don't stay here.

"Clean, but could have been better"

3
02/07/2017

The hotel was clean, but It smelled of cigarette smoke. The mattresses were very bouncy. The breakfast was sad. The few things on there were all microwaved foods. We will definitely choose a different hotel when we pass back through.