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Codes Avantages

Best Western Presidential Hotel & Suites, Pine Bluff

3104 Market Street, 71601-6811, Pine Bluff, United States - Voir sur une carte
Best Western Presidential Hotel & Suites - Vue extérieure Best Western Presidential Hotel & Suites est idéalement situé dans le centre de Pine Bluff. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Cet hôtel de Pine Bluff, dans l'Arkansas, se trouve sur l'I-530 et la Highway 65B. Vous vous sentirez comme à la maison dans les chambres impeccables et spacieuses du Best Western Presidential Hotel & Suites. Toutes les chambres offrent Wi-Fi gratuit, cafetière, réfrigérateur, bureau, télévision câblée ou par satellite et bien plus encore. Ne manquez pas le petit déjeuner complet, chaud et gratuit chaque matin. Au Best Western Presidential Hotel & Suites, hôtel entièrement non fumeur et acceptant les animaux, vous bénéficierez du meilleur service clients au meilleur prix. Notre hôtel dispose également d'une salle d'entraînement sur place, une piscine extérieure et une laverie automatique à pièces réservée aux clients de l'hôtel. Les clients d'affaires de cet hôtel de Pine Bluff apprécieront également le centre d'affaires multiservices sur place. Passez un excellent séjour !

Best Western

Presidential Hotel & Suites

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner américain complet gratuit
    Petit déjeuner américain complet gratuit
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 133 voyageurs
Note attribuée
Excellent
55
Très bon
35
Moyen
28
Médiocre
7
Horrible
8
CONSULTEZ LES AVIS POUR
En couple En couple
34
En famille En famille
49
Escapade entre amis Escapade entre amis
3
Professionnel Professionnel
30
Voyage solo Voyage solo
5
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Maybe the best I can get in Pine Bluff?"

2
dannifer, Siloam Springs, Arkansas 31/05/2020

This hotel is hard to review because while it didn't live up to my normal standards, I have a feeling it's probably one of the best options in Pine Bluff. I'll to keep it factual so here it is for what it's worth. Lol Safety: It is right on a highway but it's the business Highway not the interstate. The area was very rundown but we didn't see a single part of Pine Bluff that looked any better. I didn't feel AS safe as I like to be - safe enough though that I did stay alone with my daughter. But once we checked in and got to our room we didn't leave for any reason until checking out the next morning. Room and Cleanliness: Appeared nice at first look - carpets seem newish, everything looks modern. But upon closer look it appears like cosmetics slapped over an unmaintained building. There were fairly large scuffs covering most of the bottom of the walls at every corner/edge. The “nooks and crannies” in every corner of the room and bathroom were disgusting. Like when you clean but only the main walkways and not to the edges. The bed sheets were dingy white and had stains. (This part was even more apparent when I stayed in a different hotel the next night in another town and the sheets were shockingly bright white). This was the first time I wished I had brought my own sheets. Breakfast: Because of the recent pandemic, they weren't allowed to serve breakfast. I expected that but the other hotels I stayed at and called about were at least offering packaged items (muffins, pastries) or whole fruit individually bagged. This hotel offered nothing. And of course, their rate did not decrease for the reduced service. The only positives I can give it was the friendly staff ladies at the front desk. Overall I would not recommend this hotel, especially for the price (I paid close to $100). But sadly I would have to say I don't recommend staying in Pine Bluff at all.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Hello Dannifer, Thanks for choosing the Best Western Presidential Hotel & Suites. Appreciate your feedback and telling us what you liked and also the areas where we can improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon, Sincerely, Hotel Manager.

"Good stopping point for the night"

4
bunk1976, Las Vegas, Nevada 13/05/2020

This hotel was good but it didn't seem to be in the best part of town. I had trouble finding any good restaurants near it. The room was clean and relatively quiet. I didn't get to try the pool or breakfast since they were closed due to the virus shutdown.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Glad to see your positive observations which shall definitely make us run that extra mile. Guest feedback helps us a lot to improve our services and hospitality. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

"Great stay"

5
Julie B, Iowa 25/03/2020

Our room was large and clean. The bed was comfy and had a night stand on each side of the bed (this is not always the case in some motels). There was an arm chair, desk/chair, microwave, fridge and coffee maker. Breakfast was very nice: ham, biscuits & gravy, scrambled eggs, breakfast potatoes, pastries, muffins, bagels, oatmeal pkts w/toppings, waffles, cereal, juice & coffee.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Julie, Thank you very much for staying at our hotel and giving us the positive feedback. Nice to note your appreciation about the stay, amenities and of course, the breakfast. It is very much encouraging to receive such an accolade from our guests. We are privileged to have guests like you and look forward to your next visit. Sincerely, Hotel Manager. Best Western Presidential Hotel & Suites.

"Outstanding room and stay."

5
Perry S, St Albert, Canada 17/03/2020

Perfect room, very clean, lots (and I mean lots) of great new towels, fast wifi and a very quiet stay. I love this place. Previous night stayed in a BW in Council Bluffs IA and it was a disaster. The presidential Inn& Suites restored my belief that hotels still know what a guest wants and needs. Thank you Presidential Hotel and staff. Great job and keep up the good work. You should be rewarded.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Hello Perry, Greetings from the Best Western Presidential Hotel & Suites. It is indeed a pleasure when our valued guest share their stay experience positively Your generous indication of our performance will be a source of inspiration to our staff. It also encourages us to achieve higher standards of service. Goes without saying, your feedback will surely motivate the team to constantly strive for excellence. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager.

"Friendly, comfortable & safe"

5
dmcurfman, Foley, Alabama 09/03/2020

BW of Pine Bluff, AR continues to provide a comfortable & safe environment for break from traveling. The staff is consistently friendly and helpful. They even remember our dog KC. We have stayed at this facility 5 times in the last year.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Thank you for giving us the opportunity to host you at the Best Western Presidential Hotel & Suites. It was a true pleasure. Commitment to service and guest satisfaction is the main focus and we are delighted to hear that you had such a good time with our activities. The pride and dedication of our hotel team are to provide exceptional customer service to our valued guests. We are truly delighted to learn you enjoyed your stay and especially to acknowledge that members of our team made it exceptional and memorable. We hope to see you again. Sincerely, Hotel Manager.

"Best Place to stay in Pine Bluff, AR"

5
User 03/02/2020

Since my mother been dealing with health challenges ,I have been traveling from Texas to Pine Bluff to be with her ever week . There come a time when family have there disagreements , so I stop staying with family and start staying at the Best Western in Pine Bluff, AR . The customer services was beyond my expectation. The staff are very friendly, caring and professional. Once they found out that my mother was place on Hospice they show so much concern for her. Now when I check in my mother is the first person the staff ask about . I am so bless to stay at a hotel where there is caring and professional staff .

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Greetings from the Best Western Presidential Hotel & Suites. Thank you so much for such a lovely feedback which you have so kindly posted on Trip Advisor. I really appreciate your experience which you have graciously shared along with the compliments on our facilities and service. We are really touched,moved and inspired to see your sincere comments. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We hope that we could match your expectations. We thank you once again for such a delightful review and look forward to welcome your referral guests. Sincerely, Hotel Manager.

"Hidden Gem"

5
mrsjenniferljohnson, Dallas, Texas 21/01/2020

Everything was great! All the staff members were friendly, and the breakfast was good each morning. A huge plus was the Dillards clearance center right behind the hotel. I will definitely stay again next time I'm in the area.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Mrs.Jennifer Johnson, Greetings from the Presidential Hotel & Suites. Thank you so much for such a lovely feedback which you have so kindly posted on Trip Advisor. I really appreciate your experience which you have graciously shared along with the compliments on our facilities and service. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We hope that we could match your expectations. We thank you once again for such a delightful review and look forward to welcome your referral guests. Sincerely, Hotel Manager.

"Enjoyable Stay"

5
cindyup, Cibolo, Texas 21/01/2020

I stayed 9 days the hotel was quite and very comfortable the beds were great . It was very clean. The staff was great you could always find someone if you needed them. The breakfast was good and the coffee was great . I would definitely stay here again.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Hello cindyup, Thanks for your stay at the Best Western Presidential Hotel & Suites We are delighted to see your feedback. Your appreciation is very much encouraging. Our team will offer yet another awesome hospitality next time. Looking forward to your next visit. Sincerely, Hotel Manager.

"Another quality stay!"

5
Ivian (i.c.) S, Laneview, VA, United States 18/11/2019

The Pine Bluff Best Western is located at a convenient location on the South side of the town. And it'll be even more convenient when the casino opens across the street. A nice breakfast buffet, clean room and lobby area and a smiling staff makes for a pleasant stsy.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Thank you for sharing the wonderful experience. I am glad you like each and every aspect of your stay. Our goal is to provide an experience worth repeating for every guest, every time. I hope that you will recommend us to others and look forward to welcoming you again. Sincerely, Hotel Manager.

"Great stay :-)"

5
Teddy H, Fayetteville, Arkansas 14/11/2019

Hotel clean inside and out, the bed was good and ac worked well, the breakfast was good too, we booked the suite with 2 tvs and lots of room with a sofa, and no is filling the 200 needed for a review, which they should look into to reduce for a qualified review. :-)

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Hello Robteddyh, Thanks for your stay at the Best Western Presidential Hotel & Suites. We are delighted to see your feedback. Your appreciation is very much encouraging. Our team will offer yet another awesome hospitality next time. Looking forward to your next visit. Sincerely, Hotel Manager.

"Family Reunion"

5
rdenny5, Las Vegas, Nevada 11/11/2019

Great facility, great service. Free breakfast could have been better (good food but not served warm enough). Charlotte and Keye went out of their way to make our stay great. Location was great (near the highway).

bestwesternpinebluff, Hotel Manager. at Best Western Presidential Hotel & Suites, responded to this review
Hello Denny, It is very gratifying to see your feedback about your stay. It is very much encouraging for the entire hotel staff team and the facilities. We hope your stay was amazing. Your comments about the dullness of the paint and breakfast will be thoughtfully resolved by the catering team. Thanks for pointing out that. We cordially invite you to stay with us again. Sincerely, Guest Manager.

"Great Location and I felt safe!"

5
laquietta, Jonesboro, Arkansas 07/11/2019

I was in town for a workshop the next day so I drove in the night before. The kind lady at the front desk greeted me with a nice smile! The room was very comfortable and clean. I traveled alone and felt very safe in this hotel in this location.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Hello Laquietta, Thank you for staying at the Best Western Presidential Hotel & Suites Your appreciation of the property for the location value and amenities is praiseworthy. It makes us proud and more determined to serve our guests better. We are privileged to have you as our guest. Please make it again whenever you travel to this area. Best Regards, Hotel Manager.

"Weird smell in the lobby"

3
delaine40daniel, Longview, Texas 21/10/2019

There was a weird smell in the lobby when we checked in. It went all the way to the second floor. Also the code to the wi-fi didn't work didn't feel like bothering the lady at the desk because every time I walked through the lobby, she looked away

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, We sincerely thank you for providing us with reviews of our services and facilities. As a service-oriented business, feedbacks are very crucial to us. We apologize for all the inconvenience during your stay with us. We assure you that we will look into your complaints and take appropriate action. We hope, on your next visit you will see all the changes we have made and will have a very pleasant stay with us. Sincerely, Hotel Manager

"Nice and quiet"

5
s k, New Orleans, Louisiana 14/10/2019

near interstate, easy check in and check out, friendly staff, standard Best Western breakfast, very clean and comfortable room, quiet area and hotel, clean parking lot, had read reviews which were not positive, however, I have nothing negative on this hotel.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Hello Guest, Greetings from the Best Western Presidential Hotel & Suites, Pine Bluff. It is really incredible to see your positive feedback. Our team is very much delighted with your appreciation. Glad to see that you very much liked the location and the stay. We eagerly await you to welcoming you again. Regards, Hotel Manager.

"Great room and service"

5
Peggy B, Memphis, Tennessee 01/10/2019

I was kinda skeptical about the reviews. One or two bad reviews will make you choose a lesser hotel. My room was clean and spacious. The bed swallowed me up, it was so comfortable. The couch not so much, it was stiff leather. Breakfast was good, the internet access was great, and the shower was a nice steady stream. They had later than usual checkout, noon.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Peggy, Thanks for your kind comments. We are proud of having guests like you. You can always be assured of a nice stay with us. Glad to note that you liked the breakfast and the local activities. We look forward to having you with us again. Sincerely, Hotel Manager.

"Only the Best!"

5
User 01/10/2019

My husband and I tend to travel a lot, since we are retired, and have to say our favorite hotel is Best Western by far. The cleanliness, and attention + hospitality we receive at this hotel is phenomenal.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Hello Guest, It is really incredible to see your positive feedback. Our team is very much delighted with your appreciation. Glad to see that you very much liked the location and the hospitality. We eagerly await you to welcoming you again. Regards, Hotel Manager.

"Bathroom filthy"

3
stuartinflorida, San Antonio, Florida 22/09/2019

Bathroom floor filthy. many dead bugs in light. One small bar of soap to share for sink and tub. Tub extremely slippery and no handles to hang on to. More of an industrial area. Not a lot of good restaurants close by.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Hello Guest, It is disappointing to note that your stay at the Best Western Presidential Hotel & Suites was not satisfactory. We regret the inconveniences due to many unfortunate happenings. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit. Sincerely, Hotel Manager.

"Service Sucks"

2
User 19/09/2019

We specifically stayed here because they have gluten free options for breakfast. The room was okay, but went to breakfast and had to almost beg the staff to keep breakfast stocked. They had a bus load of people and was not prepared they could not keep the eggs, sausage etc stocked. When I asked about gluten free, I had to educate them as to what gluten was! The staff said we have milk? Was not happy having to educate them that is something that corporate should be doing, especially since according to the other BW I have stayed at they are now suppose to be required to have GF/DF options, this one did not even have a clue about it. Will NOT be staying there again, and will now ask before staying about gluten free. Was very disappointed.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Debi, I am sorry to learn about all the inconvenience you had to endure. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. I have shared your comments with hotel management, who have shown genuine concern for your observation. We will look into this further and we greatly appreciate you taking the time to bring this matter to our attention. Guest satisfaction is our commitment and we hope you will give one more opportunity. Sincerely, Hotel Manager. Best Western Presidential Hotel & Suites.

"Nice Hotel - Great Stay"

4
erianad, Atlanta, Georgia 15/07/2019

This hotel was much better than we expected! The rooms were very modern and clean, with renovations and new carpets also. Tammy and Chase at the front desk were awesome, very helpful and accomodating! For a nice affordable stay in the Pine Bluff area, we would definitely recommend.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Hello Eriana, Thanks for staying at the Best Western Presidential Suites & Hotel and expressing your satisfaction through the review. We continuously make efforts in upgrading our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon!!! Regards, Hotel Manager.

"Sub-par!"

2
041589, North Little Rock, Arkansas 27/06/2019

The hotel would not let me check in a few hours early without charging me extra, even though I am in town helping flood victims, and working 12 hour days. If that was the only issue, I could have lived with it, as that was not the end of the world. However,that was just the start of my issues with this hotel. The front desk person was on her phone when I arrived, and didn't look up until I said something after a good few moments. I travel a lot, and frequently use Best Western, and typically enjoy good service. This lady could have cared less whether I was there or not. Once she deigned to check me in, she rushed me, like I was keeping her important duties (her phone). My room was hot upon arrival, and would not adjust. They had to come up and fix the air. There was trash on the floor by one of the beds, which made me question the overall cleanliness. The floors seemed dingy and were not well vacuumed. Breakfast was unappealing. Watery eggs, "sausage", watery coffee, and brown bananas. I ended up going to McDonald's. I would not recommend this place to any fellow travelers.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, We appreciate the time you took to leave us your valuable feedback. I apologize that your experience with us did not meet our normally high standards of excellence. Your comments have been shared with a few of our key leaders here at the hotel for follow-up. Hotel staff received additional training for guest relation and hospitality. We would love to have you back and show you that your recent stay errors were an anomaly. Thank you for writing about your recent stay! Sincerely Hotel Manager

"Pine Bluff Stay"

4
User 20/06/2019

The staff here is wonderful, its clean and in a good safe location in Pine Bluff, next to the mall and soon to be casino. I enjoy staying here when I come to Pine Bluff. They also have an outdoor pool.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Thank you for choosing to stay with us on your trip to Pine Bluff. We are glad that we met your expectations even though not a full five star. My team is really appreciative of your generous compliments about our rooms, safe location, and service. We will constantly strive to give an excellent service and product to achieve good compliments form you on your next visit with us. Hope to see you soon. Sincerely Hotel Manager

"Love Best Western!"

5
User 17/06/2019

I have fallen in love with Best Western! Especially after staying at the Pine Bluff, AR location. I recommend them to all my family and friends. I love that I am able to check in early and via email. And the staff has always been pleasant.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, We are glad that you had a great experience with us. Thank you for your generous compliments about us. We are proud to have our staff. We hope to serve you again in the future. Sincerely Hotel Manager

"Nice place to stay"

5
gisgrl, Baton Rouge, Louisiana 05/06/2019

Friendly honest.staff, comfy beds. Lobby and breakfast areas were clean and welcoming. Coffee was fantastic. Lots of construction happening in the area on the roads, but it couldn't be heard in hotel, so no disruptions caused at all.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, I would like to sincerely thank you for continuing to motivate us more with your warm remarks and 5-star review. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. I am glad you find our breakfast area very clean and coffee fantastic. Thank you again! Sincerely Hotel Manager

"Expected Better"

3
Happiness48076975713, Chicago, Illinois 01/06/2019

Pool was not open Memorial Weekend, although outside temps were in the 90s. Housekeeping did not clean our room during our stay. Our bathroom tub had poor plumbing. It took a very long time for the water to drain out.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Valued Guest, Greetings from the Best Western Presidential Hotel & Suites. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.

"Graduation"

3
Climber02580441677, Atlanta, Georgia 13/05/2019

The staff was awesome!! The hotel carpet needs updating and my 1st room had electrical problems. The 2nd room needs the jacuzzi tube removed (sanitary reasons). That doesn't add value my cousin with a 17 year old son was give the room prior to me with a roll a way bed.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Hello Guest, Greetings from the Best Western Presidential Hotel & Suites. Thanks for the mixed feedback with suggestions for improvement. We are continuously improving and will definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

"Comfortable Hotel and Good Price"

5
Eddie W, Marion, United States 13/05/2019

The hotel was very nice with a good breakfast selection. The staff was very courteous during check-in and check-out. The rooms were clean and the bed was comfortable. I would definitely stay here again.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Hello Guest, Greetings from the Best Western Presidential Hotel & Suites. At the outset, let me thank you for staying with us and taking valuable time to give us feedback. Your comments are much encouraging, and course guides us for improvement. We shall definitely try to make your next stay still awesome. Appreciate your patronage. Sincerely, Hotel Manager.

"Great rates and great customer service"

5
Curious21312741458, Bentonville, Arkansas 14/04/2019

Their employees go out of their way to make sure your stay is great! Breakfast was awesome plus I love their rewards! My room was very clean and hotel location was very easy to find! Rate for the room was the best in town!

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Thank you so much for your stay and kind words. I'm glad that you found us a pleasant place to stay and that our staff was able to offer good service. We shall be always striving further towards bettering the guest experience at our hotel. It is our privilege to have guests like you. We look forward to welcoming you again soon. Sincerely, Hotel Manager

"Good place to stay"

5
Thomas B, Iola, United States 09/04/2019

Nice room, good service. Plenty of eating places nearby. A good (not great) breakfast. I travel by motorcycle and was offer parking under the covered area since the weather was threatening to be severe. Thanks!

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Valued Guest, Thanks for staying at the Best Western Presidential Suites & Hotels and the positive review. Glad to note that you liked the location and hospitality of our hotel staff. It is a pleasure to serve guests like you and your comments shall encourage us to better our hospitality. Happy to hear that you will visit us again. Regards, Hotel Manager.

"Top notch motel"

4
bljenn70, Butler, Missouri 16/12/2018

Have come to appreciate the standards of Best Western. Their breakfast menu is always ample to satisfy anyone's desires. We especially enjoy the Belgian waffles and muffins. Our only problem is locating the motel even with a GPS. The outside sign is difficult to see from the street since it is on the building.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Valued Guest, Thanks for staying at the Best Western Presidential Hotel and the great review. Glad to note that you liked the location and hospitality of our hotel staff. It is a pleasure to serve guests like you and your comments shall encourage us to better our hospitality. We shall work to make locating the hotel easier. Happy to hear that you will visit us again. Regards, Hotel Manager.

"Experience Best Western's Hospitality"

5
LindaZinColumbusMS, Columbus, Mississippi 04/12/2018

The southern hospitality is alive and well at this Best Western Hotel in Pine Bluff, Arkansas.The pet area is clean and welcoming. The breakfast had a variety of selections that we enjoyed to the fullest because we had another 5 hours of driving to our final destination and didn't have to stop to eat. The staff was so helpful and knew about the detours that we would be experiencing on the Interstate. Our GPS tried to re-route us but because we were previously advised by helpful Best Western's well trained staff we knew what to expect in advance. Very helpful.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Your experience is important to us, so thanks for sharing it. Our team is more than thrilled that you like our hotel clean rooms, friendly staff service, great breakfast and convenient location. Guests who stay with us are delighted in most cases. We want to be recognized daily by our guests as the most acclaimed hotel in Pine Bluff, AR. You're invited to try us again anytime for a great experience worth repeating. Thanks for your willingness to share your feedback and help us grow. Sincerely, Hotel Manager

"Pet friendly"

5
Judith E, Wichita, Kansas 08/10/2018

Great staf! Great place to stay! Easy on and off the highway. The staff is very friendly and helpful, room is big and clean. The best part is pet friendly for those of us with a fur baby. The only draw back is no reastraunt close by.

bestwesternpinebluff, Hotel Manager. at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Thanks for your stay at the Best Western Presidential Suites Pine Bluff and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectation. Every day, we get the honor of serving hundreds of guests and their families who report satisfaction with their stay with us. Your comment on the restaurants shall be considered. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

"Great friendly staff"

5
User 07/10/2018

Great option if you are in the area. The staff is very friendly and the facilities are clean. The staff responded quickly to any special requests. They have microwave and fridge in every room. They also have a crib available upon request if you are traveling with a baby.

bestwesternpinebluff, Hotel Manager. at Best Western Presidential Hotel & Suites, responded to this review
Dear Guest, Greetings from the Best Western Presidential Suites,Pine Bluff. It was great to have you with us and to note that you had a safe and comfortable stay. Thank you for choosing to visit with us and sharing your valuable feedback. We are indeed glad to know that you impressed with our overall facilities and service of the staff. We hope to serve you again in the future. Looking forward to your next visit Warm regards Hotel Manager.

"Awesome place"

4
Vickie W, Council Bluffs, Iowa 09/09/2018

There were three of us that stayed 3 nights. Have to say this was a great place, much better than expected. The staff were wonderful. Breakfast had all we wanted in good supply. Room was very clean, was great to have mini kitchen. We only wished the ice machine worked, which is such a minute detail compared to the great value here.

bestwesternpinebluff, Hotel Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Valued Guest, Thanks for the stay at the Best Western Presidential Hotel & Suites and the positive review. Glad to note that you liked the location, customer service and breakfast. It is our privilege to have clients like you. For us customer satisfaction is the best reward for whatever we offer. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"Elevator Room"

5
Giddygav, Conway, Arkansas 13/07/2018

I had a great experience checking in. There were two people and they were both very friendly and accommodating. The lobby was immaculate. Our room was on the second floor next to the the elevator. I heard no noise from this the entire night. I was not able to use any amenities so I can't rate those, but the room was spacious, super clean, and the bed was comfortable with enough pillows. It was a good stay.

Presidential Ho... P, Manager at Best Western Presidential Hotel & Suites, responded to this review
Dear Jamie Gardner, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 8705356300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, JP General Manager Best Western Presidential Hotel & Suites

"Motorcycle Travel"

5
twowheelingcowboy, Flagler Beach, Florida 08/06/2018

Stayed here for one night the room I booked was unavailable due to their remodeling the assistant on duty JP put me in a little nicer room to compensate for the inconvenience. And then let me park my motorcycle in a very secure area upfront. I felt confident that it was safe for the night. He also made sure I had some water to drink as it was hot that day 95°. Can't say enough about JP how he went out of his way to make sure I was happy and satisfied. I've stayed mostly at best westerns on my long motorcycle trip, and I must say they are really motorcycle friendly, if you're traveling by bike I highly recommend staying at best Western

Presidential Ho... P, General Manager at Best Western Presidential Hotel & Suites, responded to this review
I would like to thank you for giving us an opportunity to serve you and our goal is to provide a superior customer service and we are glad to hear that you had a great stay at our Best Western. Thank You JP

"Manager's Customer Service ? Worst I've ever experienced in my travels"

1
User 22/05/2018

Beware patrons. Here's a heads up, the manager at THIS Best Western is one of the rudest human beings I've ever run across in my travels and hotel stays. If common courtesy, above average customer service, pleasant demeanor and memorable stay is what you're interested, avoid interacting with the manager. I've made a conscious choice not to ever choose THIS hotel as a hotel option for me when visiting Pine Bluff. Secondly, they advertise a pool however the pool wasn't available. Beware patrons. Third, the hotel had an obvious unpleasant odor from the very second you walk through the door (maybe pest control, maybe nearby paper mill, maybe years of less than satisfactory housekeeping.

"New remodel"

4
MISSOURI64772, Joplin, Missouri 23/03/2018

The unusual smell someone said is the smell of new paint and new floor tile and grout. We had all new furniture and bedding , new flooring everywhere. Great rates ,clean comfortable and felt safe , night front desk lady very nice. Shower temp could have been set a little warmer, must have anti scald as sink was hot enough.

"Don't stay here"

1
MichaelFussell, Gray, Louisiana 15/02/2018

No longer a Best Western. ?? Slapping a little paint on the walls ain't going to help this hotel. Hotel has a unusual smell to it. Staff no longer has name tags. Heater did not work, 29 degrees outside. ??Had to take a Luke warm shower as there was virtually no hot water. ?? Breakfast was a disaster only has sausage gravy, no biscuits, no sausage, no bacon and no eggs. Done with their incompetence. Don't stay here.

"Clean, but could have been better"

3
752ginan, Florence 02/07/2017

The hotel was clean, but It smelled of cigarette smoke. The mattresses were very bouncy. The breakfast was sad. The few things on there were all microwaved foods. We will definitely choose a different hotel when we pass back through.

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