Best Western Hotel Swiss Clock Inn,  Pecos

4.0/5  - based on 136 guest reviews.
133 S Frontage Road I-20 W, 79772-7202, Pecos, United States - See map
+1 432 447 2215 +1 432 447 4463



Your room

> Room 1

1 adult


Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free airport shuttle
    Free airport shuttle
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 137 traveler reviews
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Looking for a home away from home? The Swiss Clock Inn is the most accommodating hotel in Pecos, situated between the Pecos Golf Course and Maxey Park. Our location and amenities appeal to travelers and long term guests alike. Our Alpine Lodge Restaurant is open breakfast, lunch and dinner. The complimentary breakfast buffet includes a full hot fresh prepared meal, homemade pastries, cooked to order eggs and pancakes . Ol' Barry's Tavern is open nightly and features a full bar, local brews, wine, food and an outdoor area with fire pits and TV's known as Ol' Barry's Surf Club. Other amenities include Free Guest Laundry, Fitness, Large outdoor pool, BBQ and Picnic area, shaded courtyard, and spacious Truck Parking. Rooms are complete with upgraded bedding, micro/fridge, in-room coffee, HD satellite TV, and Wi-Fi. Book your next stay at Best Western Swiss Clock Inn for a truly enjoyable Stay!

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 137 guest reviews
Business Business 44
Couples Couples 42
Family Family 33
Friends getaway Friends getaway 4
Solo travel Solo travel 8
Sleep Quality
Best Western Swiss Clock Inn,Pecos
  • 5
    « Really Nice Hotel »

    Last time I was in Pecos for work, I stayed at a place on HWY 285. The rooms were not anywhere like the website and for over $200 a night I should have had a room without a busted door. Now the Best Western Swiss Clock Inn.... When I received the reservation confirmation from my work, i googled this hotel. I was impressed with the reviews. When I arrived here I was greeted by a very friendly staff. I walked into my room to find a recently renovated room, (or that is what it looks like to me). This place is very nice and for my future work trips here I will request a reservation here.

    « Excellent place, but pricey »

    I loved everything about the hotel, but it was extremely pricey. Luckily, I did use points. I just couldn't believe the actual price. Everyone was extremely nice, the rooms were excellent, there was a beautiful indoor pool next door, all kinds of awesome things. However, the price is the only issue that I have with this place. I can't really see paying 200 bucks on a hotel room. I've never heard of a regular Best Western at such an extravagant price. So, overall, it is an EXCELLENT place to stay, as long as you have that kind of money to spend.

    « Surprise pole »

    Checked in, put our bags in our room, and left to eat dinner on site. Came back and a pole with screws sticking out of it was coming out of our ceiling! Had we been in our room and it hit us on the head it could have killed us! We were quickly rushed to a new room and no charge. At checkout was told the manager would be contacting us but nothing. My company didn't have to pay for the room but no I'm sorry for your inconvenience from the manager or here's a few points nothing! The room was average and clean!

    « Guest priorities »

    The maintenance department replaced the exterior door to the next room at 5:30AM because the guests in that room were ?day sleepers?. This activity woke us and our dog up, the banging causing our dog to bark. If you are not with the oil industry at this location your comfort is not a priority for them.

    « great place to stay »

    Management & staff go out of their way to make your stay here a great one. You will leave knowing where you'll stay next time. I recommend it to anyone staying in Pecos Tx. I came across it by accident, now it's the only place I stay during work trips and vacation time.

    « Too expensive for what you get. »

    Nice hotel but too expensive for what you get. The cleaning staff are great. The breakfast is awful and I don't usually complain. The internet was great. The room clean. They recommended the restaurant for dinner it was cold. The salad bar was good.

    « nice place looked freshly remodeled »

    nice place in Pecos Texas, oil boom in area makes traffic in town bumper to bumper. have stayed at this motel several times and I believe it has been recently remodeled and updated. very nice now but oil boom has caused prices to increase.

    « Pleasant place to stay »

    Book in advance with oilfield booming can be difficult to get a room. Management is awesome and wonderful staff. Use this hotel rather frequently and always have a nice stay. Request to not be in courtyard rooms. With oilfield, workers can have a lot of large vehicles and can be tight parking.

    « Wheelchair accessible room not set up well »

    The bed is way too high! My husband had to pick me up and put me on the bed because I could not transfer. The bathroom counter is not a roll under sink. The outlet you cannot reach from the counter to plug in the hairdryer which was up on a rack that I could not reach. The roll in shower was very nice however there was no shower curtain on the shower rack. There were no handlebars beside the toilet to hold onto. It was clean but avoid this room if you are in a wheelchair.

    « Great restaurant »

    The BW breakfast at this location is served in an on property free-standing restaurant & the quality is much better than other BW free breakfasts ; there is also a BW plus location just next door if you choose

  • 4
    « Our trip »

    The front staff was very helpful and caring. Was raining when we checked in & staff told us how to get our room as well as the restaurant & stay fairly dry. All was clean & comfortable. Check out of very easy and helpful to speed us on our way.

    « Price »

    Priced way too high for type of hotel. Room was ok, definitely not worth the $229 per night price. If price was around $130 then yes I would recommend. Although being in a pipeline city they up the price more than the per diem is given making it very difficult live under those conditions. Staff was nice and helpful. Internet was horrible couldn't even load simple pages on cell phone. Adjust price and get better internet.

    « Wow. Was not expecting this »

    I am not big on writing reviews but thought this time is was appropriate. I travel west Texas and New Mexico frequently and have my old regular overnight stops, most are nicely maintained but some seem not to weather time as well. The Swiss Clock was an exception, they not only maintain but keep trying to push the limits of what can be done with an older hotel. I ended up this time with a commercial room and was surprised with how new and up to date it was, Verrry comfy considering it was on the back side of the hotel by the truck lot. This room was smaller than I had in the past, but for me it didn't matter since I like spending time outdoors when possible. The new addition to the restaurant/bar is an outdoor area (surf club theme) the downside to it was smoking is allowed outdoors but it was surprisingly bearable. I suppose the good side is they have a no smoking bar area indoors. The big negative to the Pecos area right now is that the oil industry has pushed rates up, but they worked with me as much as possible.

    « Family Road Trip »

    I had reservations for a 2 bed room but upon our arrival we were only given a 1 bed. The receptionists let us know that there were no other rooms available with two bed. I asked about a rollaway bed but she said no to that too. I was very disappointed and my daughter ended up having to sleep on the floor. We made the best of it but was very disappointed for the amount of money spent on the room for the night!

    « Just a little inn »

    The room was great and clean, plus AC worked great! Pool was yuck, filled with dust, dirt and little bugs. Construction near pool causing sand and dirt to blow on you. Plus the noise from the construction crew tamping down bricks. The bar was full and there was no one to wait on any of the tables. Went to the restaurant to eat--overpriced food and small portions. The waitress we had was underage and could not bring out alcohol. Free breakfast buffet was good the next day.

    « Excellent lodging in Pecos! »

    I stayed at this hotel on a recent business trip to Pecos, TX. It was an excellent experience from the time i checked in to check out the next morning. The room was spacious and the bed comfortable. Wireless internet service worked well. I had breakfast at the hotel's restaurant and it was delicious and service very good. I will stay at this hotel the next time I need lodging in Pecos. I highly recommend it!

    « Bad 1 week stay »

    The property needs updating mainly equipment, A/C, TV, remote, and get rid of cockroaches. Service was fair but only Receptionist and waitress in cafe could speak English. The T.V. seldom worked, the remote never worked even the second remote would not turn TV on even after I put new batteries in it. The bath tub stopper would not work,

    « Good Hotel »

    I like the appearance and the cleanliness of the rooms. The restaurant had good food. The staff was very friendly and professional. I like that the restaurant and the Pub were on site. The pool and picnic area was very clean.

    « Clean and comfortable »

    My wife and I have stayed at this hotel numerous times as we travel back and forth from California to the Dallas area. We have always found the accommodations clean and comfortable. The breakfast is excellent. The staff are very helpful and gracious. The prices are not unreasonable. Swiss Clock Inn is highly recommended.

    « Nice place to stay. »

    BW Plus costs a bit more ($122 plus tax) but you really get your money's worth. The staff is friendly and helpful, the rooms very comfortable and there was a breakfast buffet at the restaurant next door which was really nice.

  • 5
    « Lucky Luke in Pecos »

    Swiss Inn impressed my German born wife a great deal and that always makes my day go a lot better. Desk staff and manager set the best accommodations deal with an outstanding, properly furnished, clean, and secure suite.

    « Nice hotel! »

    Room was clean and comfortable! Quiet area! Dinner at the restaurant next door was very good and reasonably priced. It was nice to have a place to relax after a long day on the road! Would suggest this hotel as a place to stay!

    « Best place i been »

    They make u fill like your home. The lounge is a great place to have a drink. The restroom and the room are very clean. The food there was so good. They have a great looking pool. The people treated me like family.

    « Comfortable »

    Very nice stay. The room was spacious and very clean. Great bed and pillows. We had a great nights sleep. The breakfast at the restaurant on property was very good. Food was served buffet style and was very well prepared. You can also order eggs to order too. Wait staff was friendly and attentive. We would definitely stay here again.

    « One of the nicest hotels I have ever stayed in »

    From check in to check out I had a great experience, This was a last minute booking due to traveling through the town and boy I was sincerely impressed. I got star treatment from arrival which was late about 10pm. The manager was very patient while I made an online booking The room was very beautiful and so warm and comfortable, To be a inn I was very impressed. Breakfast was TOP !10 across the board The hotel staff in the breakfast area was respectable and accommodating. I hated that this was only one night. The previous week I stayed in a Hilton and this was so much better. I would stay here again in a heartbeat. Defintely recommending this establishment to others.It was indeed a step above other BW hotels.

    « Small Room and Big Parking Spaces »

    This motel is in the middle of the part of Texas that is full of oil/gas workers and most of the hotels are booked for months and weeks at a time for those purposes. We were pleased to have a room at this hotel at a fairly reasonable price. The front desk reception was friendly and the agents were eager to be helpful. The lobby is small and nicely decorated for the Holidays. This is a drive to your room (almost) as there are some rooms that you have to walk down a breezeway to access. The laundry and ice machines are also in a small breezeway not far from the check in area. The motel has a T shape with the check in desk at the bottom of the T. Our room was in the back (top of the T) and we observed just about the largest parking spaces ever. They were made of block and very impressive. Obviously they need parking spaces this size to accommodate the vehicles that the workers drive. Our small SUV was dwarfed in the space. We were there on a cold night and our room was clean and warm, albeit a tad tight. I'd have loved an easy chair as they only had a table with two upholstered high back chairs. The room had a queen bed, two night stands and a dresser that held the TV. You needed to put your bags on either the table or the dresser as the room had no other landing space. I asked at the front desk about luggage racks but was told they didn't have those (a surprising omission in my opinion). My husband put his bag on the floor and I squeezed mine up on the dresser next to the TV. The room had a microwave and refrigerator on a stand near the vanity. The TV was smaller than I would have preferred, especially since the best place to sit and watch TV was in bed. The internet was very good and we had a download speed of 8 MBpm that kept us happy. The bed slept fine and everything was in order with the room. I was disappointed to find that this motel does not have newspapers available in the morning and this may be the first Best Western I've stayed at that didn't offer something. Breakfast is in a restaurant that is set between the motel and its sister hotel. They offer a breakfast buffet that is open to paying customers as well. The food was good and the choices varied (they even had sone tasty refried beans). However, the entire place was on the dirty side. The salt and pepper shakers at our table were gunky, the spoon rests had not been cleaned (the refried bean spoon nestled on a rest that had about 1/4 cup of dried beans) and some of the bread had started molding. I really liked the bacon, fried potatoes and scrambled eggs with tomatoes, mushrooms and green peppers. They also had some very nice orange juice. They were out of salsa (empty bowl) while we were there. Apparently a new batch was being prepared - I guess they don't make new until they run out of the current batch. All in all this was a solid stay.

    « Good stay »

    A surprisingly nice room considering it has exterior corridors. Extremely clean and was updated. The best breakfast I've had at a motel in a long time. Also surprisingly quiet--and it was Saturday night!

    « LACKING »

    Privacy curtain was off the rod at center; we had to pull together and place a chair against it so people outside could not see in our room. The room appeared to be clean, but it smelled very stale. The toilet rocked at the base and seat was very loose making the visit very insecure. The in-room coffee was awful, like mud. The on-site restaurant is very good, above average. The restaurant serves the Best Western Plus and the Best Western Swiss Clock. Our impression is that the BW Swiss Clock is the older hotel and not as well maintained, and the BW Plus is the newer hotel.

    « Who would've thought! »

    Had my doubts but turned out to be a comfortable stay. Every employee I passed by would say hello or smile. After a long day at work and on the road, this was the place to kick off my boots and relax.

    « Best in the west »

    Very nice staff,very helpful with check in,clean rooms,great restaurant,awesome breakfast buffet and bar staff,manager is very polite with an awesome attitude I would recommend this hotel to anyone coming to this area ??

  • 5
    « Great Stay At A Great Hotel »

    Hotel stay was great, breakfast was amazing, the management and staff was awesome. The property was well maintained from the pool to the laundry room.The next time I'm in Pecos the Best Western Swiss Clock Inn is the perfect place to stay

    « Mixed feelings in Pecos »

    The motel was easy to find and I enjoyed the fitness center that had much better choices of equipment than the usual treadmill. The breakfast at the restaurant was excellent. TV channel choices were limited, the one, dated chair in the room was uncomfortable and not at all suitable for use at the desk for computer work. The bathroom was OK the first day but missing the shower curtains the second day. Water pressure was low enough, that a bath was probably a better choice than the shower I would have preferred. Rates are high in Pecos and you might be better off to just travel further.

    « An Oasis »

    If you find yourself in Pecos for business or pleasure the Best Western Swiss Clock ans Swiss Chalet are where you want to stay. There are more amenities at this property than any other hotel in town. The restaurant is excellent and Ol Barry's Surf Club makes this and oasis in the middle of the West Texas desert. Kurt Schlunegger, his family and his staff, are first rate when it comes to hospitality and providing a very pleasant place to stay.

    « Great place to stay in pecos »

    Rooms are comfortable with plenty of parking, breakfast is good with a wide variety. Staff are always friendly and the hotel is priced well in comparison with others in the area. Safe area of town and always seems like a popular hotel. Nice bar and pool area with reasonably priced restaurant.

    « Nice place »

    The front desk lady was very nice, friendly and helpful. Rooms were a good size and had all we needed. Pool was in front of our room and we enjoyed it very much since this part of Texas was very hot! We had breakfast, which is at their restaurant, and they had many options to choose from.

    « Rating the Best Western Swiss Clock Inn,Pecos,TX »

    I was very pleased with everything at the Motel. The restaurant was exceptional! Very good waiters and waiteress. Would diffently come back again. Soon I HOPE! We were there for the West of the Pecos Rodeo for two nights and the Cowboy Induction, which was great.

    « extremely disappointed. Ripped us off the cost of the stay. »

    We were traveling through Texas with our 91 year old mother in a wheelchair. Called ahead to make sure they had a handicapped room and booked it. When we arrived, they said they had made a mistake... The room was freshly painted and smelled too strong to rent out. But we were in the middle of nowhere, late at night and with an unexpected snowstorm. They offered us the room at no charge and we stayed (in spite of the smell which gave us headaches). However, they charged us anyway after saying they would not. And would not respond to our trying to contact them about the mistake. Ended us costing us a bundle. Avoid this place unless you have no where else to go.

    « Recent stay »

    Nice hotel and very good restaurant on site. We had dinner that night and breakfast buffet the next morning. Staff was very friendly at check in and check out. Too chilly to use the outdoor pool but was a nicely landscaped area.

    « Nice place to stay »

    Clean and quiet, but the on site restaurant is closed on Saturday. The staff was very helpful and friendly. The room was every comfortable and had everything you would want or need for a nice over night stop. Easy to find with convenient on and off access to I20.

    « Sleepy place in a sleepy town »

    Were referred to Swiss Clock Inn as a pet friendly hotel/motel in Pecos. We got a clean, and adequate room in the older of the two side-by-side Best Westerns in Pecos. Place was supposed to be a BW Plus facility, but just barely. It was adequate for the one night stay enroute to Austin area. For an undisclosed reason, the "best restaurant in town" was closed in Saturday night, but was available for the complementary hot breakfast in the morning. Breakfast was good quality and well served by friendly staff.

  • 5
    « Another Great Stay »

    Stayed here for another 9 days and again was treated so great. Love this hotel and it is a great place to stay. Thank you to the staff as always they are so friendly and helpful. I would not stay anywhere else in Pecos TX.

    « Not for the business traveler »

    Trying to do landman work for the oil business. If you have AT&T, you cannot make a cell phone call or text from your room. You must walk outside towards the front office to get reception. Not exactly ideal when you are trying to be productive. OK maybe not hotel's fault so how about their internet? Terrible. It is either slow or doesn't work at all. Whatever you do, don't lock yourself into a three day stay like I did with a cheap rate. Only positive is the shower which has endless hot water. But I can't wait to leave. Oh one more thing....My next stay will be at a HOTEL not a MOTEL. I recommend the same unless you don't mind people chain smoking cigarettes and drinking beer at night outside your room.


    Was very nice would stay again with the restaurant on property made for an excellent choice after driving all day - thank you very much - food in restaurant was good - didn't go in lounge way too much smoke

    « Great Stay »

    This was an amazing hotel. The staff was wonderful and made sure we had everything we needed. They were so friendly. The rooms were clean, spacious and comfortable. I had absolutely no complaints about this hotel. We stayed for five days and were made to feel at home everyday. The food at the restaurant was good and it was very clean in there too.

    « Our stay @ BW in Pecos, TX »

    The room was very nice. Good pillows. We had to ask for juice at breakfast and didn't know there was no extra charge until we asked. Check in and check out were quick and correct. The highway noise bothered us.

    « Buffet, buffet, buffet where is the buffet? »

    Very nice Best Western. If you are assigned a room way in the back be aware they have trash dumping early in the morning which gets annoying. The Breakfast Buffet is suppose to work with a restaurant voucher. The restaurant was closed do to a gas leak so you had to go to the next door buffet at the Chalet (That was a good thing) amazing breakfast buffet!!! Bad news was both hotels were there using it at the same time which got hectic to say the least. Lots I mean LOTS!!! of oil well workers, contractors and LOTS!!! of trucks blocking every driveway. I had to park on the frontage road and work my way back to the building. Normal? Not sure but be aware.

    « Good for road trips »

    Room was clean on arrival. The shower is just a drain on the ground with dipped tile in the room so be careful not to get too much of the bathroom wet while showering. Breakfast here was fantastic! Breakfast is inside the restaurant in the middle of all the room locations and has biscuits, eggs, sausauge, gravy, fruit, toast, cereal, and pastries. Every guest is given meal tickets upon checking in. Like others have mentioned, most of the people staying here appear to be oilfield workers or welders.

    « House keeping »

    I returned to my room around 4:30 pm from work to find house keeping had forgot to leave me hand towels by the sink, and the sink/counter top had not been cleaned. Aside from that, the room was as to be expected from a Best Western in the town of Pecos during an oil boom with LOTS of oilfield workers passing thru, which most don't have to pay for their room because their company has an agreement with the hotel.

    « Impressed »

    Host were very accomodating, even with 1 am arrival. The breakfast buffet was excellent. Our room was surprisingly nice...... clean, roomy, and comfortable. Perhaps a tad pricey but certainly in line with I-20 corridor of traffic. We would stay here again.

    « Great hotel, great amenities »

    Wonderful hotel with a good location. Has a great restaurant on site with an unmatched complimentary breakfast. It also has a clean, nearby park that I walked to with my toddler and even a modest fitness center. The staff weren't the most intelligent and didn't have a small crib available, but altogether a good place to stay.

  • 4
    « Smoking, Pet Friendly, King bed »

    Had everything we needed for the night. Not real hot water in the shower, sink had very hot water. Bed was comfy. Rooms close to highway are a bit noisy. Great breakfast in the morning. Would have given 5 stars if there was hot water in the shower.

    « One night in Pecos »

    Very common room, no internet. No frills for sure. Staff knew net did not work and did nothing to fix it. Sent two Latino men, one who did not speak English, to room. They looked around at the walls and said it does not work and left. Next morning the front desk admitted they did know the internet was not working and this had been so for at least a day or more.

    « Sometime you get what you think you should get, and more »

    Enjoyed the trip to Pecos and if you travel through west Texas , this is right off he interstate at the second exit , from either direction. There are actually two wBest Westerns at this address and two food service venues, both serving full breakfast and eggs as red red.The Chalet is enclosed and the Clock more a motel. But get this, here the sound proofing is good and the walk outside is short and about to get shorter as the new restaurant extension is completed. And oh yes, ask for their bana nut muffins , very flavorful . Consistency in rates is something that most motel/ hotels honor out here except here at the BW. No midweek bumps by another 50%.! Gen Mgr Veronica Natividad made sure of my comfort and welcome.

    « Clean large comfortable rooms »

    We were pleased by how large the rooms were. (There was plenty of room for our daughter to set up a pack-and-play in their room). The rooms were comfortable and they provided several packets of caffeinated coffee with the coffeemaker. The included breakfast was very good. We have stayed here twice before and it is our go-to stop when traveling west.

    « Very Nice and Comfortable Room »

    Very nice king room - clean, comfortable. I would ask for a room toward the front of the hotel however; we had a room at the back near a commercial truck parking lot and it was a little noisy at night and early in the morning with truckers parking and leaving. Otherwise the free breakfast in the restaurant at the front of the hotel was pretty nice. I would stay here again but only if I could get a front room.

    « A Pleasant Surprise »

    Nice, large room (king) with all the amenities, including a microwave and mini-fridge. There was a table with two chairs and room for a desk (which it did not have). The table was a bit wobbly and could probably be tightened up with a couple of quick turns on a wrench. The furnishings are a bit dated, but still serviceable. I noticed that the lamps on the nightstands did not have usable outlets to plug in a cell phone charger, etc. The coffee maker and hair dryer were on a circuit with a GFCI on it but the power to the circuit was controlled by the overhead light switch; so the light must be on for the hair dryer or coffee pot to work. Not really ideal as I can see some folks struggling to understand why they can't get the coffee maker to work even though it is plugged in. The real delight was the breakfast, it was certainly one of the better offerings I've seen at a Best Western. It's served in a restaurant next to the hotel and it is a hot buffet with Southwestern-style scrambled eggs (the chopped green slices are not bell pepper, but green chilis), bacon, sausage, regular scrambled eggs, potatoes, biscuits and gravy and pancakes! There was also an assortment of fruits, danishes, and both hot and cold cereals. I had originally thought the room rate was a bit pricey (notwithstanding the premium that most of the area hotels are charging due to their proximity to the oil fields) but my room was about half the price of another popular national chain hotel. When I factored in the large, clean room and the breakfast buffet I was satisfied that rate was a good value. If I ever have the opportunity to do so, I will definitely stay here again.

    « Excellent Service »

    It is always nice to stay there, very clean and friendly customer service. The cleaning crew is excellent, I felt very safe. Every time I travel I only stay at Best Western. They have always accommodated my stay. They go above and beyond.

    « Fair »

    Oil field boom in the Permian Basin has caused prices to rise. The hotel itself was nice, but we had very noisy neighbors and someone smoking outside our room. Get out of the basin if you can and save some money. Other wise, carry ear plugs.

    « working mans motel »

    I have been here off and on for the past year and have been very pleased with the staff ,room and service. The food and service in the restaurant has always been good. Breakfast is free and has a good variety to choose from

    « Nice but NOISY »

    This is a really nice hotel for the money....clean, nice beds, ample towels and a great breakfast BUT this comes with a price! We had oil field workers staying on both sides and a good night sleep, we did NOT get. Doors slamming all night, large guys surrounding our door smoking and cussing almost constantly. The worst part is that it started at 6am Sunday morning...really?! I guess they think no one else matters. Front desk should put regular travel guests in a separate section to the workers!! Next time..we will drive through this town and not stop.

  • 4
    « Quiet accommodations »

    This hotel offered accommodation at the back of the property that was away from freeway noise. The bed was very comfortable and the amenities (except for a lack of freezer in my room) were very good. The heating/air unit was difficult to manage and rather loud, so I was a bit warm. But otherwise it was a pleasant stay - especially made so by the front desk personnel who checked me out the next morning.

    « The only place to stay in Pecos TX »

    Good breakfast, shop worn buildings, pleasant staff, best of a bad lot with value for money not good but you have little choice in the oil fields of boom-and-bust West Texas. adadadarararafgaffafkjwhpoiwjp[kbr [ehk[rkb;fdlkbr;ktfk[tlerk[prek[rktq[tk;'y,'af

    « customer service and competencies »

    This hotel staff has successfully brought customer service and competencies to a new low. They accepted my reservation for a business trip lasting five days, Upon my arrival they put me in a room in the middle of a construction site.Without even a walkway in front of it. The next day their staff enters my room with a do not disturb sign on the door.A day later the front desk calls me and tells me they need me to change rooms in 60 minutes so the construction workers can get started in that area. All the while the Hotel Manager has declined to speak to me.

    « Great Road Stop »

    Great place to rest when traveling on I 10. Room clean and spacious restaurant next door best breakfast ever at a Best Western. Room was spacious and very clean. Beds very comfortable and wi-fi worked well. Great place to rest after a long day of driving!

    « Okay but not worth the price »

    We made a stop in Pecos on the way to Carlsbad. The town is a little dusty and caught up in the oil boom so a little dirty. Do to the oil and gas workers, the prices for hotels were way to high for what you get. I did not realize that in smoking was allowed in hotel rooms in the U.S. anymore, but I found one that does allow it. Not knowing to check when booking, I did not request a non smoking room. The room smelt terrible and made it hard to sleep. Staff was friendly, and the breakfast was excellent.

    « Work in process »

    Have stayed twice at this hotel. The two visits were approx. 30 months apart. Both times the hotel was in a state of disrepair do to work-in-process. The hotel proprietors don't seem to know how to minimize the disruptions. Also, the workmanship of much of the facility is questionable. If you can drive another hour or so up or down I-20, you should do so.

    « Best hotel in Pecos »

    Highly recommend this property for business and pleasure. Excellent staff and amenities. Best restaurant and bar in town. Very well kept, safe and secure. We have stayed here many times. This is our hotel of choice whenever we travel to West Texas.

    « Hotel and Motel and RV Park »

    Booked what I thought was a Hotel Room, and was offered a Cabana Room out back, drive up hotel room. Nice room, but the door didn't want to close, fixed after 2 days. Front desk clerks should have more training for Customer Service, called and ask what channel was HBO, ummmm I don't know. Nice b'fest. Yes, the oil field has taken all the hotels at high rates.

    « Most disorganized front desk!! »

    We have had a standing reservation Monday-Friday for about 2 months and will need such a reservation for many months to come. We carry alot of equipment that needs to unloaded/set up and reloaded each week. Every Monday around noon we arrive--rooms are not ready--the type changes every week--the size changes every week--every room carries different TV stations--the construction is horrible--lamps don't work---chairs are broken and have to be changed out--air conditioners are clogged with dirt and heavens knows what else!! If rooms are handed out willy nilly by arrival WHAT IS THE POINT OF A RESERVATION? Suggest you go on down the road to Holiday Inn!!


Getting to the hotel ...

All directions
·From: All directions. The Best Western Swiss Clock Inn is located at Exit 40 on Interstate 20, two miles south of city center.

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