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Best Western Hotel La Vista Pathankot, Pathankot

Patel Chowk, 145001, Pathankot, India - See on a map
Best Western La Vista Pathankot - Best Western La Vista Pathankot The Best Western La Vista Pathankot is ideally located in the center of Pathankot. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The ancient city of Pathankot - a gateway to various scenic locations in Himachal Pradesh and Jammu & Kashmir - gets its first taste of premium, world class hospitality as the Best Western La Vista Pathankot opens its doors to visitors in the city. With its great location, spacious rooms (some offering gorgeous views of the Himalayas), memorable culinary indulgences, full-service banquet & event facilities and warm hospitality – this is THE definitive and delightful value-for-money halt for the smart, modern traveller. Each of the hotel's 29 premium furnished rooms and suites comes with modern conveniences and comforts. The hotel offers versatile F&B options. Café Western - Multi-cuisine Coffee Shop : Our warm and multi-cuisine Coffee Shop on the ground floor, serves a sumptuous and varied buffet and a la carte menu. Be it a healthy breakfast to start your day or a fulfilling lunch and dinner (featuring Dal Makhani, Fish Amritsari and Butter Chicken), culinary satisfaction is assured. The Clouds - Rooftop Resto Bar : Comes with a spirited setting under a starlit sky, stylish decor, live music and gazebo style seating for a breath-taking view of the mighty Himalayas. It offers an exclusive selection of wine and cigars (along with all your favorite liquors and labels) in the company of delicious dishes and bites. With its unique mix of outdoor and indoor venues that can accommodate up to 100 guests, it's the ideal choice for a lavish dinner in summers or an elegant & sunny winter brunch - be it private, with family, social or corporate. All Purpose Banquet Halls : There are 2 elegant and spacious Banquet Halls located on the lower ground floor, which can be combined to accommodate lavish social occasions, business events of all kinds, and 1 Kitty Hall at the rooftop, for private parties or intimate celebrations. Expect the finest choice of food & beverage options and genuinely warm hospitality for all your pre and post wedding ceremonies, birthday & anniversary celebrations, conferences, meetings, offsites, PR meets, product launches, workshops, training sessions & much more.

Best Western

Hotel La Vista Pathankot

LABEL_ITINERAIRE

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Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
  • Valet parking
    Valet parking
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Guest reviews

In partnership with tripadvisor fr
based on 13 guest reviews
NOTE ISSUED
Excellent
7
Very Good
4
Average
1
Poor
0
Terrible
1
REFER TO NOTICE
Business Business
7
Couples Couples
0
Family Family
3
Friends getaway Friends getaway
1
Solo travel Solo travel
0
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Best in Pathankot- May be the only branded property"

5
DRKSGREWAL, Gurugram (Gurgaon), India 14/04/2021

Pathankot is a small place and generally crowded. Finding a place like Best Western to stay in the city was a pleasant surprise. Given the location they have made the best possible even though I wish there was a window for natural light. The staff is excellent. Front office, Sandeep and Kanuj were very helpful and friendly. Overall the place is very well maintained, clean and well worth a stay. I wasn't expecting anything special with the food but was pleasantly surprised that the restaurant served authentic continental. Room service was good!!. Shall visit again.

Sandeep Kumar, Guest Services / Front Office at Best Western La Vista Pathankot, responded to this review
Dear Dr. Grewal, Greetings from Best Western La Vista Pathankot! We thank you for your feedback on TripAdvisor.com after your recent visit at Best Western La Vista Pathankot. We are delighted to know that we met your expectation & you enjoyed your stay with us. We are sincerely thankful to you for your appreciation, kind words about our services and team . My team and I look forward to welcome you back personally at Best Western La Vista Pathankot. Warms Regards Sandeep Kumar Front Office Manager

"Wedding Stay for Family at Best Western"

5
User 20/02/2021

I stayed at Best Western along with my family for my wedding. I was estatic at the arrangements and the hospitality at the hotel, right from the staff to food to the service everything was nothing less of excellent. It's great to see such a 5 star rating hotel in Pathankot. I highly recommend to stay or even just try the exotic food at the hotel premises such as the Cloud Rooftop. I personally was supported by the GM - Ms Vandana Kumar and her amazing staff - Sandeep and Rahul at Front Office, Vikas at Western Cafe, Aman in Operations and Ravi in Housekeeping. They made my wedding such a beautiful experience and one I'll cherish all my life. The cleanliness and hygiene adopted at the hotel is impeccable !

Sandeep Kumar, Guest Services / Front Office at Best Western La Vista Pathankot, responded to this review
Dear Ms. Shagun, Greetings from Best Western La Vista Pathankot!!! Thank you for sharing your feedback with us. We are glad that your Stay experience was excellent and you liked the food and service by our team. Your compliments have been shared with the entire team for whom it will be a great source of motivation to continue their endeavor of providing excellent services at all times. We look forward to welcoming you back at Best Western La Vista Pathankot. Sincerely, Sandeep Kumar Front Office Manager

"Food need to Improve, Hotel is very nice."

3
123akirash, Noida, India 17/02/2021

1. Front Desk Staff was amazing. Specially Mr. Sandeep Kumar. Thanks for giving warm welcome. 2. Food was not cooked properly. 3. Housekeeping will take at least 30 minutes to give you one dental kit which really need to improve. 4. Room size was awesome. 5. Infra in hotel and room was amazing. 6. Covid Guidelines followed properly.

Sandeep Kumar, Guest Services / Front Office at Best Western La Vista Pathankot, responded to this review
Dear Mr. Akhil, We would like to thank you very much for taking the time to write and share your positive experience at Best Western La Vista Pathankot.. We are glad to know that you enjoyed our service, as our staff endeavours to give you the best experience. Please accept our sincere apologies for the dissatisfaction in the services experienced by you during your recent stay with us. As we continue to improve our hotel and services, comments such as yours provide us with valuable feedback in identifying areas that concern our guests. Rest assured that I have made a note of the concerns addressed by you. It will be our pleasure to welcome you again, and make it another stay to remember. Warm Regards, Vandana Kumar General Manager

"best Hotel in City"

5
User 12/02/2021

Hotel is well connected and heart of the city, Rooms, Foods, breakfast is beyond expectation compare to other city hotels, Rooms are good in size, Beds are clean and good quality mattress, Bathrooms are excellent with proper cosmetics, bath soap, and moisturizer cream and hairdryer... Smart TV in room

Sandeep Kumar, Guest Services / Front Office at Best Western La Vista Pathankot, responded to this review
Dear Mr. Joshi, Thank you for taking the time to give us such a marvellous review and rating! We are pleased to hear that you had such an excellent experience at Best Western La Vista Pathankot. We always strive to provide exceptional service and exceed the expectations of our guests. We would be delighted to welcome you back should your travels ever bring you back to Best Western La Vista Pathankot Warm Regards, Vandana Kumar General Manager

"Good hotel, wasn't impressed by the food though"

4
rupayana, Pune, India 30/01/2021

The hotel is in a good location. Good and clean rooms. Rooms are not too big, but, are not too small either. Hotel is sanitized well. We had dinner and breakfast at the hotel. Dinner was not impressive at all and the breakfast buffet spread was very poor. Good hotel overall.

Sandeep Kumar, Guest Services / Front Office at Best Western La Vista Pathankot, responded to this review
Dear Guest, Greetings From Best Western la Vista Pathankot!!!! Thank you for taking time out and sharing your feedback with us. It is our endeavour to please every one of our guests and to make their stay as comfortable as possible. We are extremely apologetic for dinner and breakfast menu, we shall definitely look into the matter so that such an incident does not occur again and we can provide our guests with the best in luxury and service. Thank you for choosing to stay with us and we hope to serve you better and make your visit pleasurable the next time you stay with us. Warms Regards Sandeep Kumar Front Office Manager

"Hotel review"

5
User 29/11/2020

Nice place, friendly staff, nice food, there is one guy in reception Rahul Dogra,he is very nice and humble with their guests. I was really a wonderful experience, wonderful hotel, great ambiance, delicious food, first class services, 24*7 they are at your service, very quickly they fullfill every required thing, always smiling and welcoming, roomservice is very good

Sandeep Kumar, Guest Services / Front Office at Best Western La Vista Pathankot, responded to this review
Dear Manishk, Greetings from Best Western La Vista Pathankot!!! Thank you for sharing your feedback with us. We are glad that your Stay experience was excellent and you liked the food and service by our team. Your compliments have been shared with Rahul Dogra and the entire Service team for whom it will be a great source of motivation to continue their endeavor of providing excellent services at all times. We look forward to welcoming you back at Best Western La Vista Pathankot. Sincerely, Sandeep Kumar Front Office Manager

"Hotel charging advance beforehand even to regular customers"

1
User 04/11/2020

Very poor on part of the management to charge customers beforehand at the time of booking even for corporate clients who have stayed more than 10 times there. If such insecurity lies with the management (as told by the reception staff), God knows where you guys are heading. I was there today for an official stay but such strange demand of advance payment by the reception staff really hurt me and I opted to withdraw my booking as it was not in the right spirit.

"Outstanding Service from the staff"

5
User 23/07/2020

This is written from my mothers perspective as she does not have a trip advisor account. Everything below comes for their experience in this hotel. Dear Ms Vandana Kumar, This note is to thank you and the amazing staff at Best Western La Vista Pathankot for the extraordinary service and care rendered to me Jeya and my cousin Pulendran during our stay in your hotel for over a week last month (March 2020). My apologies for not writing earlier but as the saying goes 'Better late than never'. Right from the time both of us arrived at your hotel in the wee hours of the morning of March 12, we were accorded a high level of service from your staff members. Every one of them - from front office, cafe (food and beverage), housekeeping and those manning the entrance and security, had made our stay an unforgettable one. We had arrived in India not under the best of circumstances. My Aunt, had days earlier suffered a stroke in Dalhousie, then taken to the Amandeep Hospital in Pathankot where she was being treated. Considering the situation, we cannot thank you all enough for making our stay at the La Vista Pathankot, a pleasant experience. While the hotel was comfortable, clean with adequate facilities, what stood out was the compassion and concern from the staff especially when they came to know that we were from a different country to be with my aunt who was still being hospitalized. The team at the hotel cafe on the ground floor would willingly pack a mini sandwich or porridge in the mornings for my aunt as they knew that we would be heading to the hospital after our breakfast. It was indeed comforting that in the absence of love and support from family, the hotel staff and especially you, Ms Vandana, had gone the extra mile to make us feel at home. You even suggested that we could continue staying at the hotel with my aunt and that special arrangements could be made when faced with the possibility of being unable to return home because of the COVID-19 outbreak. Thankfully, we managed to get home safely before the restrictions and lockdown were fully imposed. For all your effort, we again want to express our sincere appreciation for the outstanding service, care and concern you had shown us which we are truly grateful for. On behalf of my cousin Pulendran, Aunty and myself, we say TERIMA KASIH ( in our national language Bahasa Malaysia) or THANK YOU to every amazing employee of your hotel. With warmest regards Jeya Would definitely recommend this hotel .

"Very Good Restaurant"

4
arunsharmaJalandhar, Jalandhar, India 22/02/2020

This a good place to dine with your family and friends, The hotel in the heart of the city and nice to stay. The rooms are fine and spacious. The quality of food is good . The staff is well behaved and are very cooperative to their customers.

Bestwesternlavista, General Manager at Best Western La Vista Pathankot, responded to this review
Dear Mr. Sharma Thank you very much for your valuable feedback , it is really very important to us , We are happy that you liked our services & hospitality , Hope to see you soon for your next visit to our hotel . sincerely yours Vandana kumar General Manager

"Value for money..."

4
Dream14956668893, New Delhi, India 02/02/2020

Best Western Pathankot is the only Branded Property in that Town, Front Office Staff was nice, the only Problem faced was of Leaky Taps of Basin & Hand Jet resulting to a lot of Wastage of Precious Water.

Bestwesternlavista, Front Office Manager at Best Western La Vista Pathankot, responded to this review
Dear Mr. Kumar, Greetings!! Thank You so much for sharing your experience during your last stay. We value your feedback. as this helps us to improve our services. Thank you so much once again for giving your precious time for feedback. Best Regards Sikender Sihol Front Office Manager Best Western La Vista Pathankot

"Nice and New Property"

5
User 12/01/2020

Stay here was Excellent. Roof top restaurant serves tasty cuisines and the ambience here is very nice. The property is new and well maintained. Staff also present a decent behaviour and overall the service was very good.

Bestwesternlavista, Front Office Manager at Best Western La Vista Pathankot, responded to this review
Dear Mr. Aditya, Thank you so much for giving your precious time for feedback. your feedback is very important to us. which help us to deliver superior service. Thank you once again. Regards Sikender Sihol Front Office Manager Best Western La Vista Pathankot

"Decent property, average food"

4
Mukul A, Pimpri-Chinchwad 09/01/2020

Decent property, average food. Rooms are good and spacious. Lobby etc are neat, clean and up to date. Ambience of restraunt is good. Food preparation needs to be improved. Staff is good, courteous and polite.

Bestwesternlavista, Front Office Manager at Best Western La Vista Pathankot, responded to this review
Dear Mr. Mukul, Thank you so much for your feedback during your stay. Your feedback is very important to us. this helps us to calculate our product and service level, which helps us to deliver a superior service. Thank you once again. Warm Regards Sikender Sihol Front Office Manager Best Western La Vista Pathankot

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.