Best Western La Vista Pathankot

Food and stay is the best of Pathankot. No other hotel matches best western in Pathankot. Restaurant service are excellent. Staff is really very friendly and helpful. Suggest everyone who is visiting to Pathankot must visit and stay in best western.

Staying at Best Western Pathankot was a delightful experience from start to finish. The staff was incredibly friendly and attentive, making me feel welcomed from the moment I arrived. The room was spacious, clean, and equipped with all the amenities I needed for a comfortable stay. The hotel's location was convenient, allowing easy access to nearby attractions and transportation. The complimentary breakfast offered a wide variety of delicious options to start the day right. Overall, I highly recommend Best Western Pathankot for its exceptional service and quality accommodations.

Room service was not good Order for food but cutlery not recieved Asked for onions but recieved when food was finished Asked for water bottles not recieved on time Asked waiter to call manager but no one bothered to came to us and ask what we face They just ignored our concerns

Pathetic Room Service... Ordered food which was served without cutlery, which provided 30 mins after food was served, Every serve including water asked for was unnecessarily delayed by 15-20 mins, Even Though food was good but the overall service by staff makes the experience bitter

Warm Welcome.....Good Reception.....Good Rooms.....Good Food......Will always like to stay here whenever I visit Best Western la vista Pathankot. The staff was really kind and willing to attend any request. Front office staff specifically Miss Dimple is one of the most professional and very courteous who always takes the feedback about the stay and the quality of food being served, which is most important in the hospitality.

The behaviour of the staff at reception is very much friendly . They are very helpful and kind right from checkin to checkout . The guards, restaurant staff also very good. The ambience and maintenance is really impressive. Really wonderful and pleasant experience staying in this hotel. I give 10/10 star rating.

The experience of the hotel was very pleasant. The staff of the hotel is best and the service was very fast and excellent .The boy at the reception name Raghav was very kind and he does all his work with full sincerity. His politeness and sweetness increased the fun of the trip....

Best hotel in the nearby area. Rooms, service, food...everything is a hit. Nice vibe on rooftop bar specially with the live music... overall bang for the buck we stayed from Sep till November and enjoyed our stay .... Can be called second home.. :) even our foreigner colleagues enjoyed the stay. The manager is really uplifting it well.

Good ambiance, friendly staff, neat and clean rooms, excellent room service. Location was good at the center of the city very close to markets, malls. Breakfast was good and will get variety of items. Overall good experience

A well maintained, good ambience place for stay for both business and personal. Worthy to mention about the courteous staff who are quick to help. Enjoy the mouth watering amazing breakfast spread. Will come back again shortly for both business and family stays.

I stayed In BW hotel with my family, my stay was very comfortable and enjoyable, the service of this hotel was excellent, the cleanliness of the hotel and room were excellent, staff was very good and helping in all the areas, specially thanks to Mukesh & his Manager, they are very helpful, I was given my laundry for pressing and we required in few ours and they have delivered as the manger said to me in particular time. i really like the service of this hotel, i recommended this hotel to all my friends and collogues. thanks to all BW team for make our stay wonderful and comfortable.

Pleasent stay at hotel..good staff behaviour.very cooperating staff Kanuj..very good room ambience.Food is really good specially Dosa. I want to come again and again in this hotel for pleasent and peaceful stay. Rooftop restaurent is really good

Good stay Excellent breakfast good vegetable juice excellent service by staff. Only missing thing was fire and life safety is ignored at various level and i will seriously look at it. Hot water is coming after some wwste of cold water

Good hotel to stay, nice accommodation & friendly staff. Many places to explore from this hotel including food ordering convince for Vegetarian dishes. Front desk staff Mr. Raghav is very nice & caring.

Good Hospitality by Mr. Vivek . Stay is comfortable. Staff is very good. Location is good . Must visit for buisness trip. Come with your friends and faimly members too to enjoy this place . Out of 5 star give 4 .

I stayed with my wife one night ar best western Pathankot for attend wedding function. Hospitality was awesome. Nice interior and nice view from rooftop restaurant. Live singing was amazing. Room neat and clean. Buffet breakfast awesome. I have seen first hotel in Pathankot who served all South indian North Indian and continental items served in breakfast. Thank you best western and keep it up

It was a pleasant stay.. Amazing hospitality Thanks for making it at ease Clean, comfortable room. Checkout n check-in was smooth. Staff was very cooperative and helpful and on toes for any work told. Thanks

Best stay and best hospitality we visited and stayed with best Western hotel .it was amazing experience we have got. Staff was very courteous and sincere about their job. I would specifically mention housekeeping team who made our stay more comfortable. Room was spacious and neat and clean. Housekeeper Mr neeraj & shaam and their whole team give us fantastic service. Will recommend to others & love to visit again ❤.

What a nice service done by the housekeeping team. I really appreciate to entire team to make my stay very comfortable and I must be appreciate to Mr neeraj and saurav. You guys are really amazing and helpful. Thanks to you guys.

my recent stay was very good at best western and spacial shout to Mr Neeraj kumar and Mr sourav For fullfilling all the needs during the stay rooms was good and neet and clean short stay but it was great Thanku neeraj keep going

Well must say one of the best buffet breakfasts I had during my entire visit at best Western la vista, amazing roof top view, drizzling makes it more happening on amazing Saturday nights , live music , and yummiest menu they serve . Thanks to the entire staff for the warm welcome and great stay.. will plan the next business trip shortly .

Nice and comfortable stay Parking is limited to few cars on road. Rest all amenities are great Nice location in the centre of the city . Have a great day and make the most of it. On a business trip for a day . It was short and sweet The bathroom has all the amenities required

Nice experience , the service was best ;especially The boy at reception whose name I remember was Raghav ....was best at the time checkout , he handled very well and with smiling face and he was also very sweet with us . He also answered our questions properly that we asked him.

Their warming welcome and smooth check in process was good but Room were very well maintained everything was top notch staff was excellent specially Mr. Neeraj he was a gem very humble and very nice guy Thanks for making my stay very comfortable.

They charge you for bed sheet cost in case of stain. They don't provide you complimentary water bottles they provide normal water. Staff is not helpful. Breakfast option are limited and not of high standards.

1. The hotel and rooms are very clean with great ambiance 2. Hotel staff is very polite and friendly 3. Buffet breakfast is extremely good 4. Overall, it was a very comfortable stay. There is only one drawback as the hotel does not have their own parking space and cars are parked on the busy road.

I m not happy for saty because front office mr.Rahul fornt desk staff is not good.he is attitude he is not good talk he is an attitude talk not even help full my stay is very bad even he say I m doing job last 10 years for here and I was opening best western this type of words (stupid)I think he is full on attitude

Amazing stay at best western pathankot. Nice room best food in city with good hygienic. nice mountain view from rooftop restaurant. I stayed in suite room they have mountain view and road facing room. Best service provide by kanuj vivek naina. Keep it up team. Nice hospitality. I will recommend to all my friend and family when have plan to pathankot stay at best western.

Best property in pathankot l. Always stay at best Western pathankot for business trip. Because for professional staff and mire helpfull staff. Room are good compared to other city hotels. Sometime I stayed other hotel when best Western was sold but other hotel not quality like as best Western amazing morning buffet breakfast setup. Thank you for hospitality and keep it up

Best Western La Vista is the Best Property to stay in Pathankot if anyone travelling to Pathankot, I have been using this property since 2021 & had been staying there on many times, Best Western offers u best services, Cleanliness & Comfort stay...

Over all very good experiences. Supportive staff. Best hotel in Pathankot. Neat and clean rooms. Room service very good, gr8 quality food. Mrng breakfast is more the good. Must recommend hotel. ………..

Extremely comfortable and satisfying stay. Rooms were silent with no noice coming from outside. Toiletries to linen, construction quality to room and washroom amenities are very tastefully done. Staff promptness and ability to solve the query was top class.

Excellent stay at Best Western Pathankot, the rooms and the hotel are very neat & clean. The service is top notch as well, Breakfast options and food was good as well. Only drawback is the hotel does not have a dedicated parking space, though free valet is available for parking assistance.

It was an awesome saty with Best Western Pathankot. I stayed their for couple of days, Services are as per standard. Staff is also we'll trained and very cooperative. I would love to stay again during my next visit to Pathankot.

It was a great experience to stay at western Pathankot. Clean room, Helpful staff, nice location, very good restaurant. This is the best hotel to stay in the city. Food was very good and specially the breakfast. They offer many verieties of breakfast. Overall it was a great stay.

Good food good services rooms also to stay for short and long time. We went stay there because of business meeting in Pathankot. My stay was good and memorable because of professional staff in front office. Food also mouth melting at roof top restaurant. If you wish to stay in Pathankot then I always recommend to stay at Best Western.

good experience was there, stay were comfortable, food was good, sky longue were really good, parking facility needs to improved as it is congested, need to be improvised. mini bar were empty, need to be refilled

We stayed there 2 nights and 3 days for family function in pathankot city and stay was comfortable and room was neat and clean and there many options in buffet breakfast and roof top restaurant was awesome. I will recommend this hotel to everyone who will make a plan to stay in pathankot city. I will give rating 5 out of 5. Thank you Mr. Sandeep for help us for make a memberable stay at pathankot

Overall good place to stay in Pathankot. However, you should not expect that you will get great experience like other branded properties. Lifeless breakfast, better to enjoy your breakfast outside in a local restaurant. Lounge bar is the only good place in this property. Good taste of food and good service at this place.

Good hotel, food, services and room. Polite behaviour of all staff. Good amenities provided. Truly recommend for individual, family members, business etc.Quality of food in morning breakfast. Hotel can be used for booking for personal functions , small get together, or business meeting. It will serve your purpose. Located at very premium location.

We had stayed one night as layover in Pathankot. The hotel is very nicely maintained, staff is courteaous. The Food is also tasty.... Overall a good experience, we had a good time. it value for money!

I've stayed three times in last 2 years at BW La Vista Pathankot. Their service is quick and efficient. Rooms are clean and equipped with all modern day amenities. Beds are clean and comfortable. Food is delicious. They offer a great variety of cuisines. Staff is cordial and helpful. I'm highly recommending it for your future stays.

I would like to thanks all the team of best western la vista Pathankot they give us best hospitality best Ambience and all are the best.sepically the live singing in roof top and food is really good .we stay in ur hotel one day we take 3 rooms.The reception staff is very good .specially the one boy I noted his name Raghav the way of talking his really good and he take all our laugage with a beautiful smile on his face . He behave like he is the member of our family.i really appreciate her and the last all the things are good in this beautiful hotel

Best western has always been amongst the best in pathankot for their comfortable stay and well spread buffet. I had reservation with best western pathankot this 15 September to 18 September. The stay was very comfort and I was upgraded to next level when early check in. Staff were very cooperative and polite enough. The sanitized rooms were well maintained and the lobby, restaurant were kept hand sanitizer and on each floor too. Ensured that my stay was comfortable enough and had constant communication with me throughout ensuring everything went smooth. Special thank to Rahul dogra front office person very helpful for our stay and best wishes to him for the future.

I was in best Western pathankot for 2 nights it feels like I just stayed at home whenever I need any customize food in breakfast or dinner they provide me according to my taste. I like hotel ambience. Food and service etc. Especially I would love it mention Mr. Sandeep Made me feel so homely stay at hotel. Also other stff members Rahul Dogra Ritesh lucky they all were so friendly and helpful. Nice staff Nice service Nice hygiene Overall best place at Pathankot

Me and my colleague stayed at the hotel last week. Rooms are nice n cozy and good bedding. FnB very casual attitude of the staff. We ordered masala peanuts and chicken steak in dinner. Peanuts they served were moist and smelling slabby due to weather. In the mean while they served us Chicken Steak. Chicken Steak as per my knowledge is Chicken Breast Grilled and served with accompaniments. These guys served us grilled chicken tikki which tasted like chicken seekh and was prepared from minced chicken used in chicken seekh. We informed the same to FnB Staff and they called the Exe Chef. We spoke to Exe Chef and he accepted the mistake. He accepted on the quality of Peanuts and also Chicken steak been prepared from minced Chicken. After all this hotel Still had the audacity of charging the full amount. even after accepting their mistake. The next day we requested to meet the hotel manager because my concern was to raise the alarm on what is been served in restaurant, The front office guy went upto her and she refused to meet rather asked front office guy to give a discount of INR 150/- from the total bill. This is the kind of attitude the staff has in this hotel. Senior management is like this what can you expect from the staff down the line.

Well maintained and top hygiene level is maintained by hotel staff. Staf is well trained and very polite. Food quality is awesome. I regularly visit this hotel for business purpose. Parking is a little issue. But hotel staff take cares of that too and you shouldn't worry about that.

Pathankot very small city and when u come across best westerm la vista is absolutely unbeliveable. According to small city this hotel is 5 star . Customer service is gr8 and all other hotel facilities are enjoyable. Frontoffice manager Sandeep was gr8 to deal with and kanuj at front desk was helpful. Uttam at F&b was also very helpful. Overall experience was overwhelmed and customer service was gracious. Thanks to team!!

The hotel is absolutely amazing! the comfort they provide is at best. hotel has maintained its name as well. i recommend this to everyone for sure. being a hotelier myself i noticed that hotel is absolutely neat and clean and necessary precautions were taken dur to covid times. thanks to kunal in front office who took our check in , it was so fast and was completely hassle free. Also Navin from In room dinning was very patient with the order . great staff. keep it up! will surely plan another visit!

Pathankot is a small place and generally crowded. Finding a place like Best Western to stay in the city was a pleasant surprise. Given the location they have made the best possible even though I wish there was a window for natural light. The staff is excellent. Front office, Sandeep and Kanuj were very helpful and friendly. Overall the place is very well maintained, clean and well worth a stay. I wasn't expecting anything special with the food but was pleasantly surprised that the restaurant served authentic continental. Room service was good!!. Shall visit again.

I stayed at Best Western along with my family for my wedding. I was estatic at the arrangements and the hospitality at the hotel, right from the staff to food to the service everything was nothing less of excellent. It's great to see such a 5 star rating hotel in Pathankot. I highly recommend to stay or even just try the exotic food at the hotel premises such as the Cloud Rooftop. I personally was supported by the GM - Ms Vandana Kumar and her amazing staff - Sandeep and Rahul at Front Office, Vikas at Western Cafe, Aman in Operations and Ravi in Housekeeping. They made my wedding such a beautiful experience and one I'll cherish all my life. The cleanliness and hygiene adopted at the hotel is impeccable !

1. Front Desk Staff was amazing. Specially Mr. Sandeep Kumar. Thanks for giving warm welcome. 2. Food was not cooked properly. 3. Housekeeping will take at least 30 minutes to give you one dental kit which really need to improve. 4. Room size was awesome. 5. Infra in hotel and room was amazing. 6. Covid Guidelines followed properly.

Hotel is well connected and heart of the city, Rooms, Foods, breakfast is beyond expectation compare to other city hotels, Rooms are good in size, Beds are clean and good quality mattress, Bathrooms are excellent with proper cosmetics, bath soap, and moisturizer cream and hairdryer... Smart TV in room

The hotel is in a good location. Good and clean rooms. Rooms are not too big, but, are not too small either. Hotel is sanitized well. We had dinner and breakfast at the hotel. Dinner was not impressive at all and the breakfast buffet spread was very poor. Good hotel overall.

Nice place, friendly staff, nice food, there is one guy in reception Rahul Dogra,he is very nice and humble with their guests. I was really a wonderful experience, wonderful hotel, great ambiance, delicious food, first class services, 24*7 they are at your service, very quickly they fullfill every required thing, always smiling and welcoming, roomservice is very good

Very poor on part of the management to charge customers beforehand at the time of booking even for corporate clients who have stayed more than 10 times there. If such insecurity lies with the management (as told by the reception staff), God knows where you guys are heading. I was there today for an official stay but such strange demand of advance payment by the reception staff really hurt me and I opted to withdraw my booking as it was not in the right spirit.

This is written from my mothers perspective as she does not have a trip advisor account. Everything below comes for their experience in this hotel. Dear Ms Vandana Kumar, This note is to thank you and the amazing staff at Best Western La Vista Pathankot for the extraordinary service and care rendered to me Jeya and my cousin Pulendran during our stay in your hotel for over a week last month (March 2020). My apologies for not writing earlier but as the saying goes 'Better late than never'. Right from the time both of us arrived at your hotel in the wee hours of the morning of March 12, we were accorded a high level of service from your staff members. Every one of them - from front office, cafe (food and beverage), housekeeping and those manning the entrance and security, had made our stay an unforgettable one. We had arrived in India not under the best of circumstances. My Aunt, had days earlier suffered a stroke in Dalhousie, then taken to the Amandeep Hospital in Pathankot where she was being treated. Considering the situation, we cannot thank you all enough for making our stay at the La Vista Pathankot, a pleasant experience. While the hotel was comfortable, clean with adequate facilities, what stood out was the compassion and concern from the staff especially when they came to know that we were from a different country to be with my aunt who was still being hospitalized. The team at the hotel cafe on the ground floor would willingly pack a mini sandwich or porridge in the mornings for my aunt as they knew that we would be heading to the hospital after our breakfast. It was indeed comforting that in the absence of love and support from family, the hotel staff and especially you, Ms Vandana, had gone the extra mile to make us feel at home. You even suggested that we could continue staying at the hotel with my aunt and that special arrangements could be made when faced with the possibility of being unable to return home because of the COVID-19 outbreak. Thankfully, we managed to get home safely before the restrictions and lockdown were fully imposed. For all your effort, we again want to express our sincere appreciation for the outstanding service, care and concern you had shown us which we are truly grateful for. On behalf of my cousin Pulendran, Aunty and myself, we say TERIMA KASIH ( in our national language Bahasa Malaysia) or THANK YOU to every amazing employee of your hotel. With warmest regards Jeya Would definitely recommend this hotel .

This a good place to dine with your family and friends, The hotel in the heart of the city and nice to stay. The rooms are fine and spacious. The quality of food is good . The staff is well behaved and are very cooperative to their customers.

Best Western Pathankot is the only Branded Property in that Town, Front Office Staff was nice, the only Problem faced was of Leaky Taps of Basin & Hand Jet resulting to a lot of Wastage of Precious Water.

Stay here was Excellent. Roof top restaurant serves tasty cuisines and the ambience here is very nice. The property is new and well maintained. Staff also present a decent behaviour and overall the service was very good.

Decent property, average food. Rooms are good and spacious. Lobby etc are neat, clean and up to date. Ambience of restraunt is good. Food preparation needs to be improved. Staff is good, courteous and polite.