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Hotel advantages
Activities
Swimming pool
Playground
Hotel services
Washing machine on site
Sauna
Treatment center
Room service
Restaurant on site
Parking
Multilingual staff
Massages
Laundry
Indoor pool
Free Wifi
Free Parking
Fitness center
24/7 reception
Lounge bar
Childcare service
Room services
Refrigerators
Microwave
Iron and ironing board
Hair dryer
Coffee maker
Balcony or patio
Eco-responsibility
Green Key Label
Accessibility
Wheelchair Accessible
Additional services
Description
Things to do around the hotel
Discover restaurants, attractions and
other activities around the hotel
other activities around the hotel
Customer reviews
4.5
based on 242 guest reviews
Excellent
154
Very Good
64
Average
14
Poor
3
Terrible
7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Gem of a Hotel"
On arrival meet by a friendly receptionist Mamoem so helpful and polite. Room was super clean and all the facilities needed. Very spacious and the bed very comfortable. We ate in the restaurant which was lovely with a vast menu choice and fantastic service from both Fabrice & Susama. Meal was not rushed and very well presented. Breakfast was very good with a vast choice both hot & cold. We only stayed for one night while on a business trip but definitely would recommend this hotel to others. Ample parking, friendly staff, very relaxing stay. Thank you
Bonjour, Merci d'avoir partagé votre retour. Au plaisir de vous recevoir à nouveau très bientôt. Sara Dharsma Responsable Hébergement
"Need to treat their staff better as customers can see the control and tension. "
Sadly not a good experience. My main concern is for the staff. They are worked very hard and have their wages deducted for the smallest mistake. I saw one young man be told off for not replacing the ice bowl under the butter packs. The staff seemed lovely but the manager quite dominant. Room 10 has a hairdryer with exposed wires that has been sellotaped back to the wall. On the plus side, breakfast was good and the room was spacious and clean but overall it felt uncomfortable to see the way this hotel treated their staff
Bonjour, Merci d'avoir partagé votre retour. Au plaisir de vous recevoir à nouveau très bientôt. Sara Dharsma Responsable Hébergement
"Spa and Pool are closed. Reasonable prices"
It is an option if you want a cheap stay near Chamonix. There are views of the mountains but it depends on the weather. I could not view due to fog covering the mountains. The drive to Chamonix is about an hour and about 2 hours to Geneva from here. The rooms are good with clean bedding. The reception is adequate. There is a restaurant not in the hotel but in a neighboring hotel. I was disappointed that the indoor pool and spa they advertised is not open. At least the website could have let us know. You can get by with English here. The location of the hotel is off the highway and you will have to drive a bit to get to restaurants and other amenities. Parking is free and this is a good benefit.
Bonjour, Merci d'avoir partagé votre retour. Au plaisir de vous recevoir à nouveau très bientôt. Sara Dharsma Responsable Hébergement
"Will never forget your kindness!"
Unfortunately I had to visit Sallanches due to an accident and by coincidence I got to this hotel. So friendly and they took care of me in a way they didn't have to. Simply being people with good hearts. Besides that super nice hotel!! Breakfast amazing and the food in the restaurant great! All stars to this hotel!
Bonjour, Merci d'avoir partagé votre retour. Au plaisir de vous recevoir à nouveau très bientôt. Sara Dharsma Responsable Hébergement
"Very good hotel"
On the plus side: very clean, confortable, and friendly staff..and the breakfast food was great On the not-so-good side: we found that the safety measures against COVID-19 were not great at breakfast : staff were wearing small face shields and not proper masks, and there was no individual food clamps...then a gentleman (owner?) went behind the bar without mask and spoke very loudly, telling someone of. Not great !
Bonjour, Merci d'avoir partagé votre retour. Au plaisir de vous recevoir à nouveau très bientôt. Sara Dharsma Responsable Hébergement
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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