Not yet a member of the Best Western Rewards® program?
Best Western Rewards® ?
Rates up to -10%

Best Western Plus Santa Cecilia Pachuca

icon localisation
Boulevard Rio De Las Avenidas 813, Pachuca, 42084 Mexique
icon contact
Contact the hotel
Contact the hotel
Contact the hotel
icon phone
PHONE : +52 771 376 5555
4.5 / 5
117 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Jacuzzi
Swimming pool
Room service
Restaurant on site
Restaurant on site or nearby
Multilingual staff
Laundry
Air conditioning in the hotel
Free Wifi
Free Parking
Fitness center
Elevator
24/7 reception
Buisness Plus equipment
Refrigerators
Microwave
Kitchenette
Iron and ironing board
Hair dryer
Coffee maker
Bathrobes
The strong points

Description

They call Pachuca La Bella Airosa, the windy beauty, and the name fits a Hidalgo city that climbs its hills under big, breezy skies. In the middle of its commercial and financial center, the Best Western Plus Santa Cecilia Pachuca gives business and leisure travelers a comfortable place to land. Settle into one of our rooms, each with an in-room safe, a mini fridge to stock as you like, and dozens of HD channels, or stretch out in a suite with a deep bathtub and a sitting area built for unwinding. The hotel restaurant serves local Hidalgo cuisine alongside international options from breakfast through dinner, with a full table waiting at the start and end of every day. When the day eases up, take a dip in the heated outdoor pool or warm up in the gym, both a welcome contrast to the brisk mountain air outside. A business and meeting center keeps the working hours productive, with free Wi-Fi throughout, making the hotel a natural fit for groups and corporate travel. Just minutes from Estadio Hidalgo, home of one of Mexico's most storied football clubs, the location adds an extra draw for sports travelers and event groups alike. Plan your stay and let the windy beauty of Pachuca greet you at the door

Customer reviews

Travellers choice
Tripadvisor
4.5
based on 117 guest reviews
Excellent
82
Very Good
21
Average
6
Poor
4
Terrible
4
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Great place to rest"
Humberto T, 29 Mai 2025

Excellent relation between cost-service. The facilities are accessible and comfortable, they also have a pool and jacuzzi. Caution! The pool is at room temperature, and the jacuzzi is pleasant. I recommend the restaurant low cost and good taste

Owner Response, 29 Mai 2025

Thank you for completing the survey regarding your recent stay at our property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Don't let the name fool you"
cdelos76, 22 Mai 2024

I've been to other best westerns in USA and the one in Pachuca is by far the best. It's more upscale than the others. Rooms were very clean and AC gets quite cool, even with the excessive heat outside. The staff is very nice and helpful. I cannot express how pleased I was with the way they treated us.

Owner Response, 22 Mai 2024

Dear Cdelos76, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great place to stay in Pachuca"
Traveler32012762732, 22 Décembre 2021

Very nice place. Very clean. Easy and fast check in check out. Underground and outside parking for free. No free breakfast but restaurant is very reasonably priced and good. As a Best Western member received a free robe and slippers. Nice clean and spacious rooms

Owner Response, 22 Décembre 2021

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"This hotel will not disappoint "
Matthew M, 16 Octobre 2020

I have stayed in this hotel 3 times now due to business. I really cannot recommend it enough. Staff are extremely helpful and friendly. Not once have I ever felt unhappy or disappointed. Rooms are spotless. My last visit summed the staff up by an employee running out to catch me as I was pulling out of the car park as my wallet was left at reception as I was checking out. Nothing but praise.

Owner Response, 16 Octobre 2020

Estimado Sr Matthew, Le agradezco mucho los comentarios y el tiempo que se tomo para recomendarnos, me da gusto ver que como huésped frecuente ha estado contento con nosotros, tenga por seguro que seguiremos trabajando para crear experiencias inolvidables. Espero verlo pronto en esta su casa y la familia Best Western Plus Santa Cecilia le envía un cálido abrazo y bendiciones

"Very Good"
CinthyaD, 19 Février 2019

This a very nice, clean, well situadte Hotel, not to far from el centro Of Pachuca(historic center) and a very close proximity to restaurants and the main highways to go to different places around Pachuca; we visit for the long weekend and they recommend from the hotel a service of a private taxi to do the tours for the days; keep in mind is not Uber available in Pachuca, and is safer to have a person recommend direct from the hotel; we contact this very nice men Don Abraham, and he took us (3) to the Pueblo's mágicos, to Los Prismas, and all the way to Tolontongo; he was very nice and we really enjoy Hidalgo!!! I am not sure if he speak English, but if not in the hotel they will know some one you can trust. The restaurant on the hotel is very good we have breakfast, dinner and in room service and we really like it. The rooms are clean and the beads really comfortable. The only reason I did not give the 5 point to the hotel is because we try to use the jacuzzi and it was all ways warm/cold.

Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
Share the link of
this hotel