Best Western Plus Durham Hotel & Conference Centre,  Oshawa

3.5/5  - based on 343 guest reviews.
559 Bloor Street W, L1J 5Y6, Oshawa, Canada - See map
+1 905 723 5271 +1 905 404 9034

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> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 343 traveler reviews
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This newly renovated Oshawa, Ontario hotel is minutes away from a variety of attractions including Canadian Tire Motorsport Park®, Iroquois Park Sports Centre, the Legends Centre and Lakeview Park. Enjoy clean, spacious accommodations, a centralized location and friendly customer service all for a competitive rate while staying at the newly renovated Best Western Plus Durham Hotel & Conference Centre. Amenities include an exercise facility, outdoor basketball court and courtyard with seasonal barbecues, business center, and the rooms of Octaviens Banquet Hall and Conference Centre. Attend an exciting event at the General Motors Centre, or peruse the local art at the Robert McLaughlin Gallery. Families will enjoy spending the afternoon at the Bowmanville Zoo or Parkwood Estate National Historic Site. Guests traveling on business will find themselves minutes from General Motors Canada, Ontario Power Generation, Lakeridge Health, Durham College, UOIT & Trent Oshawa Campuses. Make a reservation today and save at the Best Western Plus Durham Hotel & Conference Centre! Enjoy your stay.

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Room 1

Guest reviews


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based on 343 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
101
Verygood
 
111
Medium
 
67
Poor
 
38
Horrible
 
26
Business Business 99
Couples Couples 77
Family Family 100
Friends getaway Friends getaway 31
Solo travel Solo travel 21
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Durham Hotel & Conference Centre,Oshawa
  • 4
    « Nice Hotel »

    This hotel offers a full breakfast, very interesting! My room was clean and comfortable. Only the heater was hard to manage. I was pleased with great and welcoming staff. Hotel easy to find close by the 401.

    1
    « Overcharged and underappreciated »

    Overall the rooms are clean and the cleaning staff are very friendly. If you enjoy being overcharged and talked to like a child by management/the general manager then this is the place for you. I highly recommend the general manager should receive training on proper communication and professional customer service skills. Management was very rude and did not seem to care at all about their customer's happiness in regards to the service they are providing them. I would rate this hotel lower if I could. Definitely will not be coming back even if I have a free stay.

    4
    « Great value »

    We needed a place to stay for 1 night and this was great value for the cost. The staff were friendly, the room was very clean, the hot breakfast was great with lots of choices. Would definitely recommend this place to anyone looking for a short stay.

    5
    « Good value for money »

    Stopped as yeah we have the freezing rain and driving wasn't no fun. Conveniently located next to the 401 modern hotel rooms are a good size comfortable warm and clean. Staff friendly and polite I stayed on the ground floor and was quiet. It's nice as they do serve breakfast as well.

    3
    « Decent hotel »

    We stayed here for a week. The hotel met all our needs. The room was spacious and clean. The conference room was a good place for our meetings. The breakfast area was a disappointment. It was small and not as plentiful as the other hotels we have used in the past. But overall, a decent hotel for the price.

    4
    « Funky entrance - but still v.g. value »

    + yuk yuks venue + hot breakfast + excercise Room + fridge and microwave + helpful front desk (showed how to get to excercise room) + elevator access to 2nd floor room, but..... - crazy stairs for checking in - room phone dead; informed many times - desk clerk not at front desk and did not answer desk phone

    4
    « Great sleep! »

    Hubby and I were on our way home to Ottawa from St. Catharines and stayed overnight in Oshawa so we could visit family in Ajax. I consulted Trip Advisor beforehand to find a well priced place to stay in the area. The Best Western Plus Durham Hotel & Conference Centre offered the best rates along with good ratings so we checked in for one night. The young man at the front desk "Rapheel?", was very pleasant, efficient and friendly upon reception. Our room was on the second floor. The Hotel is quite close to the highway and we could hear some traffic noise but not enough to bother us. We had a wonderfully firm, comfortable king size bed. The room was quite cool upon arrival but we cranked the heat up a bit and it was okay. There was a bar fridge in the room which was handy for keeping our water bottles in for the next day and the Wifi (free) was really good. A complimentary breakfast was being offered until 9 a.m. but we actually didn't wake up until 9:30. :) Slept for 11 hours!!! It's a bit tricky to access the Hotel and there really isn't anywhere close by to grab snacks or breakfast but we did find a Tim Horton's a few blocks away. We'd stay here again.

    4
    « Great sleep »

    Good night sleep. Room was clean. Wifi worked great. Good location. Fast check in Fast check out. Hotel was clean. Breakfast was good. Lots of options. Parking lot shoved and salted. Staff was friendly and pleasant.

    4
    « My Stay »

    Out Stay for New Years eve was a well attended and a great event. The staff was helpful and easy to deal with. The rooms were clean and comfortable. We have stayed it this hotel before and would go back no problem.

    4
    « 3 day visit »

    Overall this was a great stay. The staff was friendly and helpful. I was surprised by the great variety of foods at breakfast. I would definitely go again! 30 to 40 min from Downtown Toronto. Good distance to travel with children if you don't want to pay too much for hotel during your stay.

  • 2
    « Very noisey »

    There are none stop trains on tracks that keep you up most of the night, oddly placed sinks outside of bathroom, light switches for main light hidden in closet, broken bathtub plugs with no resolution, and heat won't shut off.

    5
    « Outstanding all around. »

    Do recommend for a good price and experience for anyone! Our band loved it. We felt at home the whole time we stayed and always had service right away when we needed it. The room was perfect for what we needed and extremely roomy and clean!

    4
    « Stayed 3 times in 2017 »

    Rooms were clean and staff friendly and helpful. There were no noise issues which surprised me as it is close to the 401. The breakfasts provided a good variety of hot and cold items with fresh fruits every day. I am planning to return to this hotel.

    4
    « Good Value, good staff. »

    This hotel was our second experience with Best Western.We were satisfied even though this was an older location it was in good condition. The staff were excellent especially the breakfast host. It was in a good location for us on our visit to the area.

    4
    « Great value »

    The property is very clean and the staff most helpful. Check in was fast and the room spacious and very clean. It also had a refrigerator and microwave which allowed me to have food available without the need to search for a restaurant every night. The location was close to a major highway and shopping.

    5
    « Pleasant »

    The staff are pleasant, friendly, helpful. The beds are comfortable, lots of pillows, clean, crisp sheets. Easy to use the air conditioner & or heating system depending on time of year of your visit. All round we had the best of experience.

    5
    « Christmas Shopping with mother-in-law & daughter »

    Based on previous stays at the this hotel while in the Oshawa area, booked here as there is now an elevator. This is important as my mother-in-law has mobility issues and is unable to climb stairs. Room and breakfast were excellent. All staff members encountered were courteous and very helpful. Thank you,

    5
    « A Hidden Gem »

    This hotel is a hidden gem. Great location, friend, efficient staff. clean rooms, abundance of variety for breakfast. Rooms were clean and comfy beds. Overall it was a great experience and would highly recommend this hotel.

    4
    « Best western Durham »

    For price, the room decor could be better. Rugs were dirty wear socks or shoes. Comfy beds and pillows. Reception staff kind and friendly. More Christmas decorations!!! *****BRING YOUR OWN SOFT TOILET PAPER!!!!!!!

    5
    « Wonderful Experience »

    The hotel was impeccably clean. The staff was courteous and very friendly. I was surprised at just how comfortable the bed was. The gounds were neat and pleasant to look at. It was easy to find and located right off the freeway.

  • 5
    « My Husbands Hospital Stay »

    Mid November 2017, my husband was in the local hospital. I registered late in the evening. Reception staff very pleasant and the room was comfortable after a long day in the hospital. Highly recommend.

    4
    « Toronto meeting »

    Go place to stay if going to Toronto from the east as it is beside the GO train station and you can take the train in avoiding all of the Toronto traffic. If you are leaving downtown Toronto and going east bound in the late afternoon it can take over 2 hours to get to this hotel, but if you get the train it is about a 45 minute trip and you jump in your car at which point you are east of the traffic and on the 401 in 5 minutes. Besides parking is free versus $40 in Toronto!

    5
    « I recommend this hotel »

    Great room, extremely clean hotel. The staff was very friendly. My wife mentioned several times just how spotless and clean the entire facility was. The breakfast room perfect as well. Great beds. I highly recommend this Best Western.

    5
    « NIce place, nice rooms, nice staff »

    This hotel is very comfortable and the staff is really welcoming. I really enjoyed my stay but there are two things worth mentioning: 1- Location is a bit tricky to get too at first. Once you know it, you're good. 2- If you have long hair, do not wash it or check the pressure first! Maybe I was unlucky and everyone was having a shower at the same time (twice) but it definitely needs some fixing. Other than that, great place to stay!

    3
    « Business trip »

    Stay we had was fine located near the area we needed to be in . the young lady ( I forget her name ??)hosting the breakfast was really nice and pleasant. the food was OK I stuck with cereal but the coffee was fine and the selection of juices was nice. Our housekeeper Neda was very pleasant..

    4
    « OUA Womens Soccer »

    Very satisfied with our stay at this hotel. Very good breakfast and room excellent, and location suited our requirements. The staff were very good on arrival and express checkout suited our needs. Beds very comfortable as were all facilities.

    5
    « Nice place »

    Comfy bedroom, clean and quiet, nice price. Breakfast buffet included wich was very nice, lots of choices, warm. The lady at the buffet was always smiling and making sure everybody was having what they wanted. Lots of fruits.

    4
    « Great Stay »

    Excellent stay. Close to the Go station. Great breakfast. Great staff Would definitely stay again. Best way to go to Toronto and not pay a fortune for a hotel room. No city driving or ridiculous parking fees

    2
    « Pretty basic and crappy breakfast »

    I guess we have been pretty spoiled by staying at hotels offering free breakfast in the morning. This one was not up to scratch at all. While the room was clean, the breakfast area was not. They were out of orange juice, had one ?egg? left in the warmer, had tarts still in their store bought plastic container, and waffle mix that actually tasted bad ? something I didn't think was even possible. Location was great, right off the 401, but that was about it.

    5
    « Great Place to Stay »

    I booked into this hotel for 2 days as had meetings nearby and was impressed with the service. The rooms were nicely decorated and most importantly, they were clean and had a good wifi signal which was important to me as I needed it for business. The location was great and parking was no problem. All the staff were very friendly, but particularly Cindy at the front desk was incredible. I had forgotten some files which I needed and she was kind enough to print them off and copy them for me while I went for breakfast. She even went so far as to print off driving directions to my meeting for me. A true example of excellent customer service. I travel out East about 4 times a year and will definitely return to this hotel on my next trip out.

  • 5
    « A+ Hotel »

    Staff are so friendly and polite, came to check in and Cindy brought me down to my room and showed me where the breakfast was held in the morning. The elevator entrance around the side is great for people that have trouble with stairs at the front door. Room was clean, smelled great, nice mint on bed and great personal touch. Would recommend this hotel to anyone. Close to 401

    1
    « STAY AWAY !!! »

    TV was broken, Phone was broken, (they said they could not fix them, and I would get use to the huge black spot in the middle of the TV screen) Closet door was broken, bathroom ceiling falling apart, Internet kept crashing, no cell signal... Bus arrived at 5:30am and the screaming and yelling woke us all up, no one was there to control the group. I will NEVER stay here again, and for a Gold Elite Member... I would have been better off sleeping in my car !!

    1
    « Smelly hotel »

    It was smelly, couldn`t take a shower we had no cold water just extremely hot water, there was a smell through out the hotel of old, smokey and dusty. It was also very pricey. We stay because it was a group booking will never stay again.

    1
    « Hotel is dirty »

    Hotel is dirty, poor maintenance of the rooms, door lock battery is bad. Wouldn't recommend anyone to stay at this property. Breakfast choices are not bad but the food didn't look very appertizing, eggs were over cooked, too dry, bacons were too greasy.

    4
    « Good hotel near 401 »

    Good hotel for traveling into Toronto area at an affordable cost. Covers the basics well - clean, comfortable rooms and a delicious breakfast. We only needed to visit a few locations in and around Toronto so there was no need to stay in Toronto itself.

    4
    « Thanksgiving - family visit »

    A good place to stay for a visit to Toronto. Amenities are adequate for family get-togethers. The cooperation with Pelican Events and Catering is convenient and the facilities are comfortable. Staff is very accommodating.

    3
    « Just Away from the 12 lane highway. »

    We landed at Toronto airport and booked this hotel because when we last stayed at an airport hotel they were expensive and the crowning glory was you had to pay to park overnight as a resident- never again. After a long Day flying in from the UK it was disappointing that the key did not work. We are not sure where the publicity pictures were taken from, but they did not seem to be the same place. The breakfast was good

    4
    « to tired to look this was our first stop »

    i found this hotel expensive first night was two hundred and eighty dollars for room second night was one hundred and twenty dollars for the same room hotel had a great continental breakfast the best that i have tried in any hotel anywhere,rooms are spacious,staff are friendly not really close to any restaurants whithin walking distance however it was off the beaten path and very quiet.

    5
    « job well done ! »

    The staff at this hotel cannot be beat ! Each contact with a staff member was nothing less than excellent !! kEEP UP THE AMAZING WORK TO ALL ! Just wish the mattress was softer so I could have a more sound sleep .

    4
    « Great sleep »

    Just off the Highway at Stevenson exit it is surprisingly quiet. The only descernable noise was large trucks pulling in on the north side but it is a short time. The review about the sliding glass doors at front .. it's for protection in cold winters! Open one side at a time creating a barrier to cold and snow - it could be better signed but that's Minot Room was spotless well apppointed and was super comfortable. Small fridge and microwave is super handy. This hotel made me change my opinion for the in Best Western chains and will stay here again

  • 4
    « great stay and well received. »

    This is the second time that i stayed at this hotel. I find that the hotel is very clean....the rooms are well pointed and the beds to be very comfortable. staff are very nice and the breakfast is the best that we have had at any hotel (including are trips to Florida. We will always return to this hotel......thanks for the great 2 day stay.

    3
    « Price Gouging - Shop around before you confirm »

    We stayed at this hotel on 9/23/17. We often stay at BW's 4 different ones this month. But at $329 a night for a single room in Oshawa, that is Price Gouging. We stayed in an Ottawa BW the next several nights in a suite for less than $200.

    3
    « It worked. »

    I've stayed at a lot of hotels and this one is definitely odd. Hotels.com had screwed up my reservation but the night guy worked hard to get us into a room. The layout is just plain strange. Two of the doors we tried to get into were ?Exit Only'. I've never seen that before. We had to get in through a remote-controlled sliding glass door. We couldn't use our keycard to get in - we had to buzz but it took 3 tries until it/someone let us in. The room was hot and the A/C really had almost no effect on cooling the room down - even after I turned it all the way down. In the end it worked because we were just so tired.

    3
    « sadly dated building »

    The friendly staff make up for the few small issues. No a/c in room and it was a hot weekend. The bathtub seems to have a fitting over the tub, and we didn't feel safe as the sides slanted inwards. Breakfast had lots of selections, which is nice. The shampoo and conditioner were not good, bring your own ( we forgot ours )

    4
    « GOOD SERVICE, LOCATION »

    We had an enjoyable stay at the BW Durham. We booked as a team and the hotel placed all the team families on the same floor. The location was convenient for going east/west. We will definitely book this hotel again.

    4
    « Comfort! »

    The room was very clean. The bed was extremely comfortable. Great pillows! The heater on wall was not working properly, could only get cold air but the wall register worked well. Great shower. Good size room.

    5
    « Appreciation »

    Located just near all the amenities, the hotel is clean and provides you great hospitality.The hotel staff is very helpful and will guide you throughout your stay.The staffs were very helpful.The hotel provides you almost every facility from good rooms to breakfast. Overall experience was awesome. I'd recommend this hotel to every couple and families. You won't regret, just be there.

    4
    « Hotel Experience. »

    The hotel is great and love the staff and the variety of the Breakfast.. Front seat staff was very pleasant and the overall looks at the hotel indoor and exterior was good and seems like they did some

    5
    « Clean and quiet with a great breakfast. »

    This was a great place to stay. Close to the Go train and it was clean and quiet. Just the type of place to stay. The staff was great and if you are a celiac they have gluten free toast, fruit and hot cereal.

    2
    « Sad location »

    If you travel for vacation it's not an appropriate hotel. It looks to the highways and a big factory. The corridors smell smoke and dust. The room was ok but again the view was on the parking lot. The advantages are free parking and breakfast included in the price.

  • 4
    « Good location, clean »

    Good location close to everything in Oshawa. Clean room and quiet. Breakfast to go was terrible. Rotten apples and a granola bar. Would be easy to have coffee and pastries in the lobby. Staff were pleasant and helpful.

    4
    « Very nice hotel recently renovated »

    I was in town for a conference at UOIT. This was one of the hotels recommended as all the accommodations on campus were full. I was very happy with this choice. It is an older building but they have taken the time to give it a face lift and it's very nice.

    2
    « Expensive, not cleaned and loud »

    Bathroom was dirty with many hair around the toilet seat as well as in the tub/shower. We were on the same level as A hockey tournament group. Te boys were loud in the hallway and slamming doors until way past midnight, but I understand that it was out of their control. However the room cleanliness should have been much better at $300/night!!!

    4
    « Stop from Niagara »

    On our way back from Niagara and a visit in Toronto we stop in Oshawa for a night. Very nice place close to the 401, rooms are good but the mattress needed to be change. Room was clean and the breakfast was good, for the price I would stop there again.

    1
    « Not staying here again! »

    Door locks don't work properly, water pressure comes and goes (stops completely when showering just for fun), internet is slower than most hotels and staff don't seem overly interested in fixing the issues.

    4
    « Good Service but terrible internet »

    This hotel was quite nice in decor and excellent service. The bed was very comfortable. The washroom was on the small side but adequate. The breakfast was quite good as well. The two issues we had were the room was on the warm side and we could not get it any cooler. But the worst part was the internet, it was very slow or did not load at all. We asked front desk and they said to call the company. We called them twice but it didn't help that much. This was frustrating, especially for our teenage sons. Overall, I would still recommend this hotel. It is good quality for the money.

    5
    « Best choice »

    Near the train, clean, good breakfast, fridge in room , great staff, comfort, everything was fine and at a good price, we will be coming back for sure. Better park at the hotel and go walking for the train best choice to go in downtown Toronto, only one hour away by Go train to Union station

    3
    « It's was good »

    This property is no frills but decent. Just stayed here with my kids for our lacrosse tournament. There isn't a pool and our room didn't have a working heater. (I know being August and all...I wasn't feeling well and wanted some heat. I also tried to dry my son's lacrosse gear and it ended up soaking wet - the drip tray was full) The location was good - near 401. The included breakfast was atrocious. I've have to assume the hotel buys the items precooked then reheats them. Even the cottage cheese/yogurt was tepid. No pool - but they did have a basketball court. That was pretty cool. They also had a small courtyard with bbq . Free WiFi connection was terrible. If I had a choice though - I probably would choose a different hotel.

    5
    « very friendly »

    we appreciate your hospitality and need you at a time when our age and health is getting less interesting. we like Oshawa and wanted to see more but it is practical to stay off the 401,my husband and I.Thanks

    5
    « Short and nice stay »

    It was a short family trip planned at the last minute nearby Lake Ontario region (beach, zoo, parcs) and we offered our little boy his first night at the hotel experience. He was very excited to spend a night in an hotel room and far from home, he feel all grown up now! Thanks!

  • 5
    « Frequent guest »

    We have stayed at this location many times and find the rooms immaculate. ( main reason why we return).The staff is accommodating, friendly and very helpful. The room location is always easily accessible by elevator although we most often use the steps on arrival. The rooms are quiet and in a well lit area.

    4
    « Wedding »

    I used them for my wedding guests. Was very happy that they allowed my guests to ck in early prior to wedding. Adam was very helpful when I booked my block of rooms as well as the front desk staff every one was very friendly

    1
    « Do not stay here. »

    Over priced for what it is. Stinky room, small and dirty. No AC, far away from everything. Just honestly try somewhere else. If your gonna stay at a low end hotel pay for a low end hotel. Not this place.

    3
    « Okay - but soooo Expensive »

    Moderate hotel with basic amenities. Free breakfast ok. Staff pleasant - only saw 4 ppl. Very quiet even though beside 401 Oshawa. Broke our budget for family event so couldn't really enjoy break away.

    4
    « Great service, clean moder rooms in a spread out motel »

    Wasn't here long...got in late and left early but this was a nice place...I was worried when I booked through hotels.com that it might be in a seedy area but great well lit parking lots with lots of room to park my truck and trailer. Check in service was wonderful. room was very clean, modern and good thermostat control. It was quiet despite Hwy 401 being closeby. Would definitely go again given its good value. Left too early in the morning for the free breakfast which is too bad...they offer a bite to go option for early risers but when I asked about it for my son and I, the morning guy acted like he didn't know what I was talking about, gave me one bottle of Perrier and a bag of pretzels...said he didn't have the water or fruit, and didn't have anything for 2 people, just one...that kind of sucked. I would caution that for older people you need to state you need a spot near the front as there can be a lot of walking as the hotel as a few wings that are very long. Even coming in from the street level, you have to walk upstairs to go to the lobby/office which would not be great for elderly or disabled folks. They likely have options but not as handy as some places.

    4
    « Nice place, but hard to get to »

    We found that gps does not direct you to this location. Front desk said it has been that way for about 3 years. I suggested they send an email to Garmin and other gps locating device companies and explain the road has changed. it will take some time, but will be worth it to help customers find them, especially if coming from the East. Rooms are nice, but did not find vanity light switch for 3 days. It is in the closet. Must not have been moved when remodeled building. Front desk people were all very friendly and helpful. You hear the fast train at night in the back side of building.

    5
    « Clean room, good service, no objections »

    Good , clean room , nice smells and atmosphere.. price higher then others on my way but it worth it. I recommend this place to anybody wanna stay near Toronto as for me it was optimal solution for that I was expecting...

    5
    « MOSPORT ACCOMODATION »

    I needed somewhere to stay while I was attending the VARAC races at Mosport and found this accommodation through Hotels.com and was very pleased with the accommodation. The location not so much. Right beside a busy train track. Also, the windows did not seal properly.

    4
    « Overnight by the 401 highway! »

    My husband and I stayed at the Best Westen in Oshawa for one night on our way the the U2 concert in Toronto. Great place to stay, quiet, clean, plus we were informed by the staff at check in that we were within walkable distance form the GO train! Amazing!

    4
    « nice clean place »

    clean rooms nice friendly staff , good hot breakfast , nice clean hotel and restaurant close to hotel right off the Highway , parking near door to go up to the room , nice comfy beds , easy check in and check out.

  • 4
    « Convention »

    We had a wonderful weekend (3 nights) The rooms were very clean and pleasant. The staff were most accommodating and helpful and the food was excellent. The hotel's caterers (Pelican) are to be commended.

    4
    « Stay while visiting family »

    Nice hotel. Staff very friendly. Looked after all our needs. My father in law needed something to help in the shower. They went out of their way to put a seat in the tub so he could sit down. He also made sure it was in our room when e came back to stay a night later.

    4
    « good location & very clean »

    this is the first time that i stayed over, at this hotel. my wife was in the hospital....for 2 days. i picked this hotel, because it was in a good location. it was also very clean, quiet and had a wonderful breakfast . i had a great stay.

    4
    « bike friendly accommodation »

    This hotel was very bike friendly - impt to those who love to travel by bike without being made to feel like 2nd class citizens. Clean, good breakfast, environmentally friendly approach to hygiene products

    4
    « Fresh Air and Easy Access to Location »

    This Hotel is staffed by extremely helpful and professional staff. The items on the breakfast bar are vast and fresh. A small window allows fresh air into the room and even though the hotel is surrounded by major roads, the sound is like white noise. There is a fantastic Seafood restaurant close by called Halibut House with fresh, reasonably priced items.

    5
    « Great hotel! »

    If you like your morning breakfast, this hotel offers a great selection!. In addition, the staff is super friendly and accommodating, they also offer free parking - which was easy to find even on a busy weekend, and free wifi which is always a plus. I had nothing but a great experience, highly recommended.

    5
    « Amazing Staff »

    I was very impressed with the entire staff! Especially the cleaning staff. They were so polite and I felt they truly cared about my comfort and needs. The price for my stay was the best I found in the area. Even though I had to cut my stay short, I was treated with the utmost respect in a manner that I haven't seen in a very long time.

    5
    « A pleasant place to stay »

    We had a good time at our anniversary celebration. Staff was very accommodating and the property is well maintained. We particularly liked the blooming trees outside. Breakfasts presented an excellent choice of food and drink, with generous hours and quantities.

    4
    « Real hospitality »

    We were here for a convention and can only rave abut the attention paid to our enjoying the stay. This is an old motel, totally refurbished. The room has the old orientation of sink outside the bathroom and many people like that configuration. The old baseboard heating was left with the addition of a heat pump. Both had their own thermostats which was appreciated as the heat pump wasn't working. Beds and chairs were comfortable.Breakfast was good and the location first class. The serving part of the breakfast area was completely separate from the eating area (across the hall), so there was no bottleneck and preparation was quick and painless. Staff were very friendly and really helpful, even if it wasn't their job. The elevator in an old two story was unique and very welcome. Catering for the convention was first rate.

    4
    « Wedding for nephew »

    It was a great price. Close to wedding at golf course. Easy to get two. Over all looks on line great Called to book room. Very nice and easy. No problems. Easy questions and answers. Very happy with Staff at hotel.

  • 5
    « A16 convention »

    great hotel staff. room was great, very spacious. lots of amenities. breakfast nook was well stocked. would definitely stay at this hotel again. conference rooms were fairly spacious for activities. fun time

    3
    « Home away from home »

    Work home ok place for extended stay great breakfast ya got to be early if you want a sample of everything. Quiet place accept whe they have tour groups or events at hotel. Parking is an issue when hotel is full. Over all in still here 3 month I a row so that says something

    4
    « Great Customer Service »

    I stayed one night for a Lions Club Convention. The staff was friendly, very prepared to receive our large group and everything went smoothly. Breakfast was great, hotel was clean and everyone working always seemed to have a smile and was genuinely happy to have you stay with them

    4
    « comfy bed, good location »

    Great location, just off hwy. close to shopping mall and outlet centre and hockey arena, comfy bed. good breakfast, speedy check in and out. nice to enter and exit from the side entrance. overall happy with our stay

    5
    « Excellent stay »

    Hotel is situated right off the highway, a definite plus! Rooms are clean and spacious and do not look cluttered or dated. Bed was comfortable. Check-in was smooth and room available right away. Area is fairly quiet with only the highway noise and plenty of places deliver right to the hotel. If there is one thing to nitpick, it's the room locks. The key needs to be bent at an angle for the lock to work properly. Will definitely book again if need be.

    5
    « Great Value in Oshawa! »

    The Best Western Durham provides outstanding value and the staff - without exception - is dedicated to making your stay an enjoyable experience. We've stayed here several times and plan to revisit in the future. The quality never wavers.

    5
    « Wonderful staff »

    The front desk staff were amazing! She showed us to our room upon check in. Asked if we needed anything and as soon as I said wine glasses she immediately brought them to our room. We had take out food delivered to our room but we didn't get utensils so I called the front desk to see if they had any.Right away she brought some to our room. We even had extra towels on our bed decorated with a handful of candy. What special attention we were given here. It made our stay so much more enjoyable.

    4
    « Great value. »

    Well situated. Accommodating staff. We were there as part of a hockey tournament. They allowed us to use the breakfast room at night. Breakfast was more than expected. Only thing missing was a pool. Good experience.

    5
    « Great stay! »

    We were looking for a hotel to stay in as our friends birthday party was in the area. Hotel was clean, staff was extremely friendly and the entire stay was positive. Continental breakfast was the best I have ever had at a hotel. I would highly recommend staying here.

    3
    « Basketball Weekend »

    Basketball team from Ottawa stayed Friday-Saturday night end of March 2017. Location is very good directly off 401 - GPS may not guide you as some roads are new. Close to shopping, restaurants, and services. Plenty of parking at hotel. Room: spacious, clean, comfortable, awkward light switch in cupboard as you enter, cooling system was not turned on - could only cool down room by opening window, white noise needed due to loudness of patrons up late on Friday night, suggest adding a sign on back of doors - please close me gently! Rooms do not have microwaves, only fridges. Must ask for a microwave if available. Staff kind enough to open up breakfast room for us to use the microwave for our dinner. Staff kind enough to offer us the conference room for our team dinner as long as we cleaned it up afterwards. Note that local restaurants do not take reservations for groups on Saturday night. Breakfast: plenty of options, well stocked, clean room. Daily newspaper available. Plenty of vending machines throughout hotel and ice machines worked well. The outdoor basketball court gave all the teams at the hotel something to do Saturday night as there is no pool. If there were better lighting outside, the yard would be more inviting for playing outside.

  • 4
    « Descent Smaller Hotel »

    We stayed at this hotel just recently for a Saturday night. There were a number of sports teams staying as well but we had no issues with kids running up and down the hall etc. all night. The front desk personnel were very pleasant and helpful. The rooms are spacious, clean, but could use better pillows. Breakfast is included in your stay and actually pretty good. The location is right off of the 401 which is convenient but you really need a car to go places or be willing to take a cab. The only negative I have is that we chose to have our bill sent by email instead of a hard copy under the door. It's 2 days afterwards and we have not received one. No big deal because this was a leisure stay but for business travelers looking to expense the stay I would get the hard copy.

    4
    « BW OShawa »

    Great value for the price. Any place with breakfast included is a great place for our volleyball teams. We always look for comfort, size and breakfast included when choosing a hotel for our busy travel team.

    5
    « An excellent choice for in and out of Toronto »

    Very clean and incredibly convenient location practically next door to the GO/Via Train station with easy access to/from the 401 highway. Have not experience a better group of staff during our stay and the morning complimentary breakfast is the best we have ever experienced.

    3
    « just ok »

    We stayed there because we had no other option. Usually we stay at the best western in Bowmanville. The room was not clean, dirty towel near the sink, garbage was not empty and we were missing towels for the shower. The bed were fine and the breakfast was ok. Staff are nice though and free parking and free wifi available. Its two minutes away from a smartcenter and starbuck.

    3
    « Friendly staff/good location »

    We stayed here for 1 night. Room not ready when we arrived @ 3:30, but the front desk staff worked with housekeeping to get it ready right away, as we were heading to a wedding for 4:30. Had a room with kingsized bed. There room was quite large. The breakfast was convenient and had lots of variety. The bed was a little hard for my taste, but hard to please everyone. Also heard a fair amount of hallway noise...slamming doors, during the night.

    5
    « Well worth it »

    I visit this hotel once a year to attend a gaming convention. In total plain terms they have never disappointed me. The breakfast is excellent for the value. I would never hesitate to recommend these wonderful people who actually engage with me as a client and have my interests at heart.

    5
    « GREAT LOCATION..... ALMOST WALKING DISTANCE TO "GO" TRAIN »

    Pleasant stay at this Best Western Hotel...... good breakfast with a nice variety...although it was close to trains we did not hear any noise. Rooms were clean and well supplied.... would stay here again Only problem is that the entrance is on a hill and when someone parked in front (instead of in a parking space).... you cannot get past them........ not great.... we had to back up and go around...

    4
    « Very comfortable, reasonable rates »

    Stayed at the Best Western Durham on the way to Ottawa. Was pleasantly surprised when I was recognized at check in by staff from a previous stay at another location where I stayed on business. Checking in was fast and efficient. Room modern and comfortable, great for a hectic travel day to have a nice spot to rest up.

    5
    « Pleasant trip »

    We enjoyed our stay at the Best Western Plus in Oshawa. The front desk was very helpful. The rooms were incredibly clean. Breakfast was on time and delicious. Wifi worked well. Good T.V. channels. I will comeback to this hotel again when my business takes me here to Oshawa.

    3
    « poor location »

    The hotel is close to highway, and backs on to a high use freight train line, the noise can makes it difficult to sleep. The rooms are adequate, and clean, but i felt they were overpriced. With that said the complementary continental breakfast was excellent, and the staff were all very friendly and helpful.

  • 4
    « Good stay! »

    Large rooms, very clean! Breakfast was included but unfortunately we did not get up in time after a late night out at a concert. Front desk staff was friendly enough, no above and beyond service but stay was nice. TIPS: Everything in Oshawa is far from one another, nothing is walking distance and based off the highway by the hotel it made things less accessible by foot as all of the restaurant's are on the other side, and as a bonus it is impossible to get a taxi...we waited for nearly 2 hours in a not so nice area. Oh and lastly, I did NOT sign up for a rewards membership and shortly after received one in the mail...

    5
    « Friendly staff and clean rooms »

    The staff was very friendly when we checked in and out. The room was clean and well maintained. The only problem we had was that the bed was very hard and as a result we did not sleep well. The room was quiet and we didn't hear much of the movement in the halls/other rooms, which is a bonus.

    1
    « Yikes! »

    Stayed here without putting in my due diligence (as I tend to stay at BW's for business) and man, do I regret that! While i have to give the hotel credit for renovating their lobby and conference rooms, the room itself was straight from an 80's horror movie. Terrible musty smell; the sink that was in the front foyer; poor bedding; cramped breakfast quarters (looked to be seating for approx. 25 people so had to eat in our room). Hopefully the rooms are next on the renovation list because if not, they will never see my business again

    4
    « Overall satisfied »

    Hotel was clean, staff was friendly. My only issue was our air did not work very well at all (it was a very hot day). We did ask the front desk and were told some units have really old ac units. Breakfast was good, everything you could have asked for. Overall our stay was great!

    5
    « Best kept hotel in oshawa »

    Excellent service, value of the price was good, clean and well kept rooms. locations is close to the 401. rooms are good, furniture needs some upgrade. All the staff said hi while passing by. will stay there again. lots of resturants within driving distance.

    5
    « Good hotel in oshawa to stay close to highway 401 and not too far from the city. close to restaurants in the area also. »

    Good hotel in oshawa to stay close to highway 401 and not too far from the city. close to restaurants in the area also. great place for anyone wanting to spend a quiet weekend too. would recommend this place to other friends and their families as well.

    3
    « Good stop along our drive »

    This hotel met out needs of a plan to rest our heads while travelling. Bed was comfortable, in room internet excellent, price was very good. The cons - breakfast was just ok, walk from front desk to our room was lots of long hallways (good to know if you are elderly). Hotel is located n an odd location and can be difficult to find. (near highway but roads to it are a bit confusing)

    5
    « Lacrosse Provincials Hub Hotel »

    This is the second time we have stayed at BWP Durham and there are several reasons we came back: it is close to the main arena for Lacrosse Provincials (& close enough to all the others), the breakfast is excellent, the room is very clean with a comfortable bed, and the staff are always friendly & helpful! The Average rating for value is because the rates are 30% higher than last year and we didn't even come on the long weekend this year...that being said, we'll still book again for next year!

    1
    « Yikes! »

    Booked by our team for Provincial Ball Hockey Tournament. Rooms boast microwave and fridge. Fridge hidden in closet, had to request microwave be brought to room. Bathroom door did not close. Room smelled like a fish tank. Dated, not updated. Locks on main floor entryways not secure, window on first floor room not locked, security cameras not working and questionable activity on first floor of hotel. Had night staff escort myself and two children from the hotel at 3:00 am. We sought safe refuge at the Holiday Inn Express. Front desk was friendly at arrival, night auditor was helpful in assisting our departure but it's the cleaning staff who really know what's going on in this hotel! In my opinion this is not a family friendly hotel.

    5
    « Weekend away with mother-in-law »

    Great stay - fantastic that there is now an elevator. We have not been able to stay here the last few years as my mother-in-law is not able to handle stairs. The elevator changes all that - this hotel will be considered first the next weekend away we have with my mother-in-law. Thank you for the great breakfast and comfortable bed.

  • 4
    « Great Staff- Simple, Average Hotel »

    The staff at the Best Western are what made our stay here so great. As I walked in I was talking to my friend about how I wasn't feeling the greatest. The lady at the front desk took it upon herself to offer me medication of her own- not something you would find from many front desk hotel staff. Every housekeeper I passed made sure to say hello and always greeted me with a smile. The little things go a long way. The room was nice. Nothing fancy, but clean sheets and an operational TV is good enough for me. Breakfast was your average hotel breakfast, nothing to write home about. The only part of my stay that wasn't overly enjoyable was the fact that the card readers for both of our rooms took about 5 minutes of playing with to finally open. Could have been an unlucky incident, but considering it was both of our rooms that had the same problem, I feel as though it wasn't an anomaly. Overall, a nice option when staying in Oshawa and well located.

    5
    « The staff were wonderful »

    The staff make up for the hotel. breakfast was great. love the locations. just off the 401. Serveral restaurant close by. great location and waking distance to GO Train. will return to this hotel when visiting Oshawa.

    5
    « Quality, Service and Value »

    The Best Western Plus Durham Hotel & Conference Centre, Oshawa, Ontario is an ideal place to stay in when attending business conferences. Wonderful service, friendly and efficient Management and staff, and high quality for very reasonable rates!! Would not want to stay anywhere else

    4
    « Not Bad »

    Free parking, Nice room, we stayed in a room with a king bed, but it was a small king bed. Room was clean, Big enough, had everything we needed. AC and fridge a bit noisy. My advice is that they should have outlets by the lamps or in the lamps. It was hard to find one where to charge the phones. Breakfast was included but the muffins were not fresh. It's a nice hotel to get some rest but remember you have to drive to the nearest restaurant, and there's no pool.

    4
    « Nicer on the inside »

    The hotel looks a little run down from the outside, The front staff was friendly and efficient..the rooms were updated and clean.my bed was comfortable..everything worked. Breakfast was included, I only had toast but there was eggs and bacon..Lots of parking.

    4
    « Located just off Hwy 401 »

    Easy access to get on and off the highway, going both east or west bound. Restaurants, shopping, entertainment, etc. within 5 minutes from the hotel. If you are spending multiple nights or a week the king business suites offer a lot of space.

    4
    « A pleasant weekend stay »

    My wife and I were attending a high school reunion. Perhaps demand from that and several sports events led to a challenge in finding a room -- ended up paying a bit more than I'd expected, but whatever... The room was nice, the linens were clean, and the bed comfortable and supportive, with a great choice of pillows. Most of the furnishings looked new-ish; the sofa sagged just a bit, tho, and the desk chair was broken (I suspect that if I'd reported it sooner, they'd have replaced it for me as the desk staff were most cheerful and helpful). Even though just beside the 401 (at Stevenson Road in Oshawa), we really didn't hear any traffic noise at all -- a pleasant surprise. The sink was outside the bathroom (not an issue in itself) and a bit smallish -- not a deal-breaker, though. Would stay there again.

    2
    « Ok room but terrible noise from trains »

    Yes the staff is great, the room was ok but the noise from the regular freight trains running just behind the hotel was terrible! The windows shook too! I had in ear plugs and covered my head with a pillow but it was still disturbing. The last train was around midnight and the next one was at 6:47am. We were in room 239. The breakfast was ok but the room to eat in was very tiny for the large crowd. There didn't seem to be A/C either. All this to say that if you can stand the train noise it is an ok hotel.

    5
    « Great friendly hotel! »

    When we arrived we were greeted by very friendly helpful staff, they made sure we had everything we needed. The room was very clean and very nice! The price was very good! We didn't have time for breakfast but it seemed like it would have been good also! Check out was fast and easy. I would definitely stay there again.

    4
    « no complaints »

    called the night before for a request due to my Nana's funeral they accomodated without any issues. when we checked in friendly, professional and highly courtious staff. the rooms are spacious and clean. the beds, well i had such a good sleep on them. i wasn't sure about the half pillows but for me it was the best sleep on them, perfect size. breakfast is your usual continental breakfast with make your own waffles (amazing) and even western omelettes. The host was such a delight. I would definately stay here again if i return to this area.

  • 4
    « If you are coming from the East and don't need to be in Toronto until the next day, this is an option we chose. »

    We received a free upgrade to one of the largest hotel rooms I've ever seen. The hotel is located for convenience right off the 401 so there are no views to be had, but it was relatively quiet. We did not partake in the breakfast ourselves but it was well attended and everyone seemed happy.

    5
    « An awesome stay »

    Wonderful service from the best front desk clerk we have ever been served by, helpful, patient, etc. It was the best hotel experience we have had in many years. Great location beside the GO Train and clean, renovated place to stay. We recommend it to anyone staying in Oshawa.

    4
    « Good! »

    Good rooms and nice decor in the hallway. My only complaint would be the lack of electrical outlets at the desk and near the beds. I have at least my phone and tablet to recharge, where am I supposed to plug them??

    3
    « Nice comfortable room, but... »

    My husband and I try to book hotels with complimentary breakfasts to save time. I prefer the hot food options and over the sugar laden pastries and muffins. We went down for breakfast at 9 am on a Sunday. There was nothing hot left and more importantly nowhere to sit. My husband grabbed a coffee which he ended up dumping as it was bitter from sitting too long. Disappointing as I am sure the availability of the breakfast figures into the room price

    5
    « You can't beat western in Eastern Ontario »

    From the moment we arrived, we were treated very well - check-in was fast and our room was 3 times as big as we imagined. We were here for only one night but will consider using this Best Western again -

    3
    « typical best western »

    stayed one night because of heavy snow as we were at a concert in Toronto,and this was the closest hotel to the GO train station.The hotel was just what we needed on a snowy night in February .The hotel staff were pleasant and helpful rooms were ok with good wifi,breakfast was buffet style no complaints and again the lady waiting on was very pleasant no complaints at all ,and I would use this hotel again if I had another late night coming back from Toronto.

    4
    « Clean Safe and Friendly »

    The bed was VERY clean no signs what so ever of bugs !! Bathroom was immaculate and lots of toilet paper and Kleenex , facecloths towels ! mini fridge in the room was spotless only thing missing was a spare blanket in the cupboard and an extra chair . Nice flat screen tv with a good selection of channels The staff are very friendly and helpful and go out of their way to assist you .

    4
    « Hotel of choice in Durham »

    This hotel is my go-to choice. The staff is always friendly and professional. I stay here 3 to 4 times a year for business. My only concern is that the chair at the desk in rooms is always too high and not ergonomic for working on a laptop. I will continue to stay here as it is clean and they now finally have an elevator around the side ground floor entrance as it was always a terrible flight of cement steps up to the lobby to register.

    5
    « Great Stay, Clean Rooms, Excellent Staff »

    We stayed in room with 2 Queen Beds, Non-Smoking for 1 night as we were in town for a show. Only got the 2 bed because we got a better deal on the 2 bed over the 1 bed. Hotel was conveniently located only about a 1 min off the 401. The room was nice & very clean upon arrival. It even came with a little a little complimentary bag of snack, including Water, a bag of chips, chocolate bar and a healthy snack bar, for those looking for a healthier snack. Hotel staff were very polite and knowledgeable about local businesses in the area, as we were looking for a pub / restaurant to have a couple drinks at. The manager was also polite & attentive, making sure to take the time to ask us both times he seen us how we are enjoying our stay and if there was anything we needed. All in all a great stay and good price. Nothing bad, only good things to say about this place. I would recommend this place to anyone / couple or family looking for a nice place to stay.

    5
    « Home away from home »

    I highly recommend anyone who wants to feel like they are at home, when they are not, to stay here. The hotel has been renovated to look and feel fresh and new, it has a bright decor, and well maintained rooms. I stay there 3 out of 4 weeks a month and am always welcomed back with a smile by all the staff. The front desk staff are tremendous in accommodating any of my needs when there and make me feel like family when I walk through the doors. Courtney is always quick to greet me with a big smile and ask how my family is doing and quick to accommodate any needs I may have during my stay. In fact, Courtney went above and beyond when I had a medical emergency and ended up in hospital in middle of night for 3 weeks. She ensured all my belongings were safe and neatly packed up and stores for me, probably more care then I would have given them, and called me weekly to see how I was feeling in hospital. Upon my return she personally brought all my belongings to my room where I noticed the care she took in packing all my things. She ensured that I did not have to be charged for the room during my hospital stay by packing my things up, with my consent, which was greatly appreciated as most places would just charge for the room despite circumstances. This hotel does not take advantage of ones circumstance and treats business with a more personal touch. During Christmas holidays the staff left Xmas cookies in my room, a letter was written to me and placed under my door wishing me holiday greetings and it was personalized only for me, thank you Lorne for such a beautiful letter,, and all staff signed it. It was something that was a genuine and personal touch from the staff. The house keeping staff are unlike any I've ever encountered before. I came to this hotel because I was at another hotel in the area and the house keeping was horrible and so was the front desk staff, what a complete opposite these are! Dianna, she is absolutely excellent and goes above and beyond what anyone would expect or anticipate. I had flowers given to me, but did not have a vase to put them in so I just laid them on my table. Two days later I noticed my flowers were sitting in a vase filled with water on my table! Dianna had found a vase to put them in and did so without a word to me. When I asked front desk about it they didn't even know she had done that. It's her small attention to detail that makes her terrific. She does little things like that without expectation of even a thank you, she considers it part of her high standard of the job and she maintains that standard each day. Cindy is another house keeper who shows incredible care and attention to detail in her job. She also has shown great compassion too during the period I had medical issues, she left homemade soup in my room for me. The supervisor, reizel, of the house keeping staff also always greets me with a smile or a wave if she sees me down the hallway. She is always quick to ask me if there is anything I may need additionally, due to my medical conditions, and quick to accommodate if I do. She maintains a high standard of care to the rooms that the house keeping staff clean and she also jumps in to clean any rooms if staff need help. I have never seen her without a positive and pleasant expression and attitude. She always makes sure she is quiet and soft spoken, as she is always in the hallways and rooms, and that the entire house keeping staff is because of patrons could be resting. Something that is important. I highly recommend this hotel to anyone. Cleanliness, professionalism, attention to detail are just some of the attributes of this hotel. General attitude and cohesiveness of the staff is the other reason. It makes the overall experience exceptional.

  • 3
    « Not the best. »

    Rooms were clean enough but hallways and breakfast room was a little dingy. Housekeeping staff was very rude, a lady named Riezel was not at all helpful and rude as well. Front desk was a great help and checking in and out was very easy. Recommend for a place to lay your head but no more than that.

    3
    « Quick stop before Bruce »

    Older p;lace but the location to the Go train is perfect. Could use some spring up. Free breakfast was almost empty of food, I did arrive at 0830 but that is no excuse. Was still able to get a drink and a bagel but was looking forward to the sausages and waffles which was empty

    5
    « the experience is in their name "best" »

    well worth the time to get on the south side of the 401 the staff are friendly and fun breakfast is great and all you need to start your day try the waffles read the paper and enjoy someone beside you and your day will be well worth the stay at this hotel

    5
    « Awesome »

    My stay is awesome and I have some fun chit chatting with their employees especially Brittany. She's does her job perfectly and it was really nice. I'm happy and satisfied. I wish I could go back in some other time if I got a chance.

    2
    « nothing like the outside works »

    Was very hard to turn left to hotel due to heavy traffic. 1 driveway in not room for 2 cars. We parked & walked with luggage to find the door broken. Walked to the next door with luggage. Thankfully another guest helped me through the doorway. Did not have a drive up room. Went to vending machine & that was broken too. Lots of stairs & a sore leg made it so we did without a snack. The wall had a black mark. Hole in the wall. Chipped counter. The tv was slanted. Tried to straighten & wedge something under it. No luck. So watched a slanted tv. Turned the fridge off due to noise. This is a PLUS. But not to me. They might cater to meeting rooms but not to guest rooms. Would never stay there again. Stayed at 3 other BW BW PLUS in our trip. By far this was the worst & have experienced.

    2
    « Older hotel »

    This small roomed, older hotel needs an upgrade. It is also difficult to get to as the exit off the 401 is immediately to the east (L lane) to be able to access Bloor Street. Be prepared for paper cups and minimal amenities

    3
    « bring earplus »

    Bring a set of earplugs the doors between guest will bang all night long. The manager will only speak once to the group and they will settle down for a few minutes then the noise level will be worst. keeping the doors open by secruity clip and listening to it bang from 9:30 p.m. till 2:30 a.m is very rude from both parties the guest and manager who allowes it. I will not be back.

    3
    « Uncomfortable/Broken furniture »

    I checked in on Tuesday evening and was told there was no upgrade rooms available so they gave me double points. I was ok with that. I asked for a wake up call for 06:00 for the three days I was staying with them. Both Wednesday and Thursday I did not receive a call, I told the front end staff about it and they were to work on it.On Friday morning someone knocked on my door and the phone finally worked as well for my wake up call. There was no office type chair at the desk for me to do my paperwork, only a dining chair (very uncomfortable) I mentioned it as well and they gave me a broken office chair for the next evening. I told the front end staff and when I returned for the last night they removed the broken office chair and gave me the dinning chair back. I also found it difficult to watch a little TV while doing my paperwork when the TV is mounted in a cabinet. The TV does pull out some but not very convenient. I have stayed in many different Bestwesterns and I was very disappointed in this one. Going to be very difficult for me to return to this one.

    5
    « Great location »

    This hotel is very easy to get to from the highway. Very friendly and helpful with information of shopping in the area. Room is large and I appreciated the fridge and microwave in the room. Great internet service as i did a lot of work from my room.

    3
    « Average, service excellent, good hot breakfast »

    We had a heating problem. Staff was very helpful. Older hotel with dated rooms upgraded. extremely small bathroom. Overall an average rating due to problem but would have rated very good if no problem.

  • 2
    « Crazy TIm Hicks/Jason Benoit tour »

    Very tired room with a king bed for $215.00 Average room for a high price. the bathroom was small and had a regular tub and the water was warm... not hot... Kids running through the halls after 11 pm. No direct outside access from the room.

    4
    « Day trip »

    We had a Christmas party in the area and decided to stay at the Best Western. The service was excellent and the room was comfortable. I did think that the price for a 2 queen bed room was a bit steep.

    5
    « Satisfying »

    It was a great experience. The workers were all great. The breakfast is awesome and the place is clean. Very comforting and much affordable. The room is perfect and well designed. The management is really good to please their guest. It was awesome overall.

    3
    « Loud »

    To start Oshawa doesn't have a whole lot of options but this seemed like the lesser of the evils. The staff was nice when arriving. Room was somewhat clean and beds were comfortable. Unfortunately there was a wedding that night and it was a loud night with people running though the halls left me kinda irritable in the morning. Breakfast was good, no complaints there. Overall not a bad hotel.

    3
    « Best Western PLUS Durham Hotel »

    Staff and service were great. The hotel itself needs a refresh. Nothing serious, just some room maintenance like a redo of the bathtub, the desk chair was effectively broken. Just some simple things need.

    3
    « Inconsistent »

    We were there with a group. Our room was fine but we heard several others disappointed with the cleanliness. The sheets were clean and fresh and our beds were comfortable. Looks like they updated the rooms a few years ago. Certainly the housekeeping could put a bit more effort into making beds, thorough cleaning between guests and restocking toiletries/cups, etc. Breakfast is included and was actually quite good (mix of hot & cold basics). The staff were all very friendly and helpful. The location was convenient for us, right off the 40, within easy driving distance to shopping and restaurants. However, the train tracks run behind the hotel and there isn't much to see on foot -- rather industrial. You can hear the trains go by but I think they did a pretty decent job of soundproofing. Grassy area with a fenced basketball court and BBQ area is on the property. Overall decent value for the price.

    4
    « Nice Stay »

    We found the staff to be very helpful. The room was clean, everything worked in the room. Beds were comfortable. Bathroom was clean, shower worked. We stayed for two nights, both nights being nice. Good place to rest your head for the night.

    5
    « Repeat customer »

    2 thumbs up clean ,pleasant, polite staff, great breakfasts choices great pace over all keep up the good work will for sure use again!!! Very close to every thing for shopping and close to train station would recommend to to everyone quick booking

    2
    « Anita from Florida »

    Very disappointing hotel. Staff not helpful or friendly. Room and hallways smelled awful, musty and smokey. Bathroom was not clean. Furniture was old and cheap. Booked well in advance by AAA with a credit card. Strange that they would not charge the room to that company's credit card when they used it to guarantee for late arrival! Lousy breakfast in cramped dining area. Did not feel good about the car being left overnight in their dark parking lot. Couldn't wait to get away from there.

    3
    « Can't complain about the price »

    I looked at some of the other reviews on this site, and so was a bit apprehensive about staying here on a trip back from Eastern Ontario, but really, for the price, how can one complain? I could not reserve online as the system would not accept my information, but the front desk was quick and efficient, no waiting time, and got a better rate because of CAA membership. The room was a decent size, and while the bathroom door would not close properly, was not a big deal. The AC was not overly loud, and while the rail tracks were near the back of the property, there wasn't that much train traffic to make a huge difference. It was not the best breakfast around, but it was free, and there was a half decent variety so nobody should go wanting.

  • 3
    « The Durham Hotel is not a plus »

    The hotel was adequate but doe snot meet plus standards. It is old, room decor is cheap. The doors make unbelieveable amount of noise . However staff was very nice and helpful. It is an okay hotel for the price and the area .trains come thrugh several times in the night. If you dodn't have your own fan then yu will hear the trains. BEST WESTERn needs to adhere to its on standards are not give hotels PLUS status. There is no consistency between Plus hotles. Some are much nice decor and then lack free breakfast. Some have pools some do not. Best Western needs some real heart searching to keep up with Comfort Inn, Holday Inn Express,etc BEST WEstern with high prices in most cases is also stingy with free nights, etc.

 

Getting to the hotel ...

All directions
·From: The east. Coming from Cornwall/Kingston, take Highway 401 West to Exit 415, Stevenson Road, turn left and then left again on Bloor Street West to the Best Western Plus Durham Hotel & Conference Centre. ·From: The west. Go east on Highway 401 to Exit 412, Thickson Road. Turn right onto Thickson Road, turn left on Victoria to the Best Western Plus Durham Hotel & Conference Centre.
 

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