Best Western Hotel Polisina, Ochsenfurt

As many Best westerns in Europe, this hotel is in need of refurbishment. The large suite I had was poorly lit and the furniture had seen better days. While the staff is pleasant and there is ample parking, this does not make up for the worn look of the place. With so many better alternatives for a holiday, I cannot recommend this. My GPS led me right to the hotel so that was good.

The hotel is very close to Würzburg. It has plenty of parking in front of it. It has a cosy lobby with a fireplace and a very friendly staff. Our room was big enough, clean and in everything in a good condition. Even that it was just over the restaurant we didnt hear the music. The pool is good and has a warm water. Meals are good but basic, which was ok for us. Dinner starts at 18.00 and normally is a Buffet.

Took me almost 1 hour to find ( GPS couldn't find it ) in the dark. Hotel is big, room is nice , but old fashioned ( typical German ? ), there is a pool. Restaurant is good, breakfast is good, lots of parking outside.

Can't recommend this hotel. It is VERY dated (at least 40 years old) and needs to be updated - didn't have a smoke detector in our room and no air conditioning therefore had to open the windows for relief. Bed VERY uncomfortable and squeaked. The internet did not work at all.

Daniela M, Manager at Best Western Hotel Polisina, responded to this review
Dear Cathy, Thank you for completing the survey regarding your recent stay at our property. We apologize the problems with the wifi connection. After a power failure the System had a mistake. Every room have a brand new smoke detector and a second lock at the door. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Daniela Michel Hotel Manager Best Western Hotel Polisina

The near vineyards offer a nice view from the hotel. The hotel itself, its facilities and e.g the bar, are nothing special. However, we definitely appreciated the friendly and open-minded service staff. Breakfast, lunch and dinner were also tasty. The conference room was comfortable.

We booked this hotel to break the journey up while driving back from Munich. We were really pleasantly surprised at the location and coziness of the hotel - quiet and in a nice location. The room was spacious and clean. Lots of outside sitting space as well. We ate in the restaurant and the food and service were very good, especially, as there was a wedding party going on in the hotel at the time. We will definitely go back for a slightly longer stay.

A very short stay. I cant fault the service, right from the word go it was good. On departure the girl even came in 20 mins early to make us up some food to take as we left well before breakfast. Room was quiet food in the restaurant nice. The spa looked good but not tested by us. Thanks.

I was here recently for a company event which lasted 3 days. The room was excellent although the view was not - I looked at grass bank. Food was OK, nothing special. The hotle is well appointed. I had the feeling that they really do not have enough staff for such a hotel. The reception was often not manned, the bar also was skimpily manned. We were a group of about thirty people in one room for our meals - which was fine but the service was - how shall I put this - a bit on the basic side. Things were forgotten, wrong drinks brought, etc. One extra person would reduce the staff stress and improve the service a lot. The other thing which was really annoying was the WiFi. This was at first easy to log on to, no problems. But each time the connection was broken - say by leaving the signal range - I had to logon again, using again the name and the password. This is not a great problem but annoying - in these days of WiFi being ubiquitous and eeasy to use, this is not good eneoiugh.

We decided to stay here before heading on to Dresden. It is a wonderful property with an indoor pool and sauna. We gave their restaurant a try and it was delicious too! Extremely helpful staff too! Rooms are a little older and not as posh but very comfortable.