Best Western Plus Hotel Am Schlossberg,  Nuertingen

4.0/5  - based on 257 guest reviews.
Europastrasse 13, 72622, Nuertingen, Germany - See map
+49 7022 7040 +49 7022 704 343

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Spa
    Spa
  • Indoor pool
    Indoor pool
  • 24-hour front desk
    24-hour front desk
  • Sauna
    Sauna
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 258 traveler reviews
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The Best Western Plus Hotel Am Schlossberg is centrally located in the historical Hoelderlin town of Nurtingen. 30 kilometer from Stuttgart City, only 15 kilometer from the new Stuttgart Trade Fair Centre and the airport, 200 meters to the trains station Nurtingen. We feature sixteen combinable conference rooms for up to 430 people, 163 high comfort rooms, two restaurants and one pub. We also offer a wellness area with swimming pool, sauna, steam bath, whirlpool, cosmetic studio massage and underground car park. This ideal location on the Neckar offers numerous possibilities for outdoor programs of all kind. Nurtingen is the ideal starting point for trips in and around Stuttgart and the Schwabisch Alb. Enjoy our breakfast buffet at the rate of 15. 00 euros per person per day. Enjoy your stay.

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Room 1

Guest reviews


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based on 258 guest reviews
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Excellent
 
66
Verygood
 
111
Medium
 
60
Poor
 
15
Horrible
 
7
Business Business 139
Couples Couples 65
Family Family 25
Friends getaway Friends getaway 15
Solo travel Solo travel 7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Hotel Am Schlossberg,Nuertingen
  • 1
    « Guests feedback least matters here !!! »

    I really do not know if posting feedback here if going to be of any use but owing to be an avid trip advisor user i feel it's still my duty to raise some kind of apprehension amongst guests if they decide to stay here ..my serious concerns if they are really Best western group as they dont bother to follow any heed to any customer concerns or feedback ...some plus points are the decent size rooms , proximity to station , good breakfast buffet and most attentive breakfast staff i ever met in Germany but the negative experience i have suffered outweighs any positive experience here. Firstly terrible sized bathrooms where there is continuous water logging in the shower tub which ensured my all 3 nights stay i could never have clean feet...inspite of writing a customer complaint at the reception addressed to the General manager no one bothered..called up several times over the phone for someone to check the ac cooling in room which was practically NIL but as always none bothered with the lame excuse that they have the settings with them and as per that the temp is the best that can be as per their weather standards..the staff doesn't bother you are sweating or most restless in room... my request to meet the Manager in charge was also turned down by the reception who said he is not in for the day and was surprised if he was never IN at all for the entire 3 nights... was staying there as part of a conference else would have checked out in an hour itself and gone to Hotel UNo 1 which is much smaller but definitely they are concerned if a guest has a restless stay

    4
    « Friendly and convenient »

    The Best Western Hotel in Nürtingen is well situated near the train station and the city central streets. My husband and I have been twice in this hotel in a matter of 6 months- (he was on a business trip) - each time for 6 nights. We chose to book it for the second time because it's very clean, the room is very convenient and spacious and the staff is very helpful. There's a nice gym (and a pool but I didn't see it). The only drawback in my opinion is that the Hotel doesn't have English speaking channels and since every program in Germany is dubbed to German we couldn't enjoy t. V. on quiet evenings in the hotel.

    4
    « Nice town Nurtingen »

    Hotel is very good, needs some small improvements. Next time I want test the restaurant, even if at first glance is does not seem inviting. In Nurtingen are a lot of nice italian restaurants. best regards

    5
    « good to stay »

    Best Western Schlossberg Hotel has a good location. not far away from Metzingen outlet. it is easy to get onto the autobahn A8. the city Nuertingen is very nice city. the Hotel is near the supper Market Kaufland. it is very convenient for shopping. there are lot of restaurants in the city Nuertingen. it is the best choice of me to stay here.

    5
    « Excellent indoor swimming pool »

    I was completely satisfied with the clean and comfortable rooms, accommodating room service, friendly reception staff, and a great indoor swimming pool and wellness area during my two visits here. Will definitely stay here again when in the area.

    5
    « Overnight stop on the way home from Austria »

    A great hotel for an overnight stop. It is only 3 miles from the E8 motorway and located on the edge of a beautiful old town. There are plenty of excellent restaurants a short walking distance from the hotel. Thoroughly recommend the breakfast at the hotel.

    4
    « Entry Point for the Schwaebische Alp »

    Excellent Hotel Location in the heart of Nuertingen. Good Value for Money and easy access to room around in the city centre. Big reception with friendly staff an the lobby has a big fish Pont. Nice Ambient and rooms are specious and comfortable beds with rich breakfast. .

    4
    « Back to its best »

    Great to have the hotel to the levels I have experinced for a few years now. New staff have finally settled in and deliver a professional service second to none. This is the only hotel that I use which still gives the personal touch

    5
    « The perfect hotel in Nurtingen »

    This hotel has almost no faults. The breakfast was amazing and all the staff most helpful. It is centrally located for exploring the town and countryside without a car. Very easy short walk from the train station. I would wholeheartedly recommend a stay here.

    4
    « Great hotel »

    Great hotel very large. We stayed in end room 355 it was corner room on main road. I never heard a noise room was huge, very clean,comfy. Staff very friendly and helpful,plus free coffees or tea in reception.i did book this for the facilities .pool was great but steam room and Jacuzzi not in operation.my only bad point is I've contacted hotel through booking.com and emailed website because I lost a car key on travels that's the only place we stayed and not had any response even wrote it in German the second attempt. please get back to me. Apart from that. It's a great clean freindly hotel id be happy to take family again.

  • 4
    « Convenient hotel for visiting relatives »

    Nice hotel with very pleasant reception area. This included free coffee and apples. Allocated a nice quiet room in possibly the annex. Hotel appeared very quiet. Did not take breakfast as relatively expensive so used local cafes. Main restaurant closed in August. One night eventually found the bar for a quiet drink as it was tucked away two floors up from reception. Bedroom was quite big and plenty storage places with a safe and free WiFi. Underground garage appeared relatively secure and plenty of parking space. Did not use leisure facilities on this occasion. Air con did not provide much control in hot stuffy conditions as it was linked to a central system. Coffee and tea provided in each room but only milk/cream of 2 cups. Should have asked for more but could not be bothered to contact reception. Old town is very pleasant and just behind the hotel with nice Town Hall and churches

    4
    « What went wrong this time »

    This hotel has always delivered to me. Great staff, restaurant and bar. Pretty good value, but this time there was a problem. Noisy pipes, really nosey pipes. (Room 359). I informed the staff at check out and I surprised and disappointed with the response I got from them. I had two disturbed nights of sleep and delivered my ?complaint' in a very calm way only to be greeted with a shrug of the shoulders. What went wrong this time?

    5
    « Business Stop »

    Good hotel for business near Stuttgart. Vast breakfast buffet, nice location downtown for walking. Fitness center is tucked in basement but worth finding. Cardio and weight machines. Simple pool also.

    4
    « Business Stay »

    As a business hotel the BW Schlossberg is the best in the surroundings. LOcal restaurants are available but the hotel restaurant can be recommended as well. Bar is open till late. Swimming pool and fittnes available. But if you have a street view room it can be noisy.

    5
    « Nice quiet hotel near the river »

    We stayed here on a bicycle trip. The hotel is a short ride from the river and was most pleasant. Bicycle storage was in a locked room in the garage. The front desk was most helpful, and kind. No restaurant on the property, but breakfast was included and very fresh. Rooms were quiet, with little traffic noise. A koi pond is in the lobby.

    4
    « Nice, clean, very good breakfast »

    We stayed there two nights for a business trip. So I saw three rooms and all of them were little bit different but all nice and clean. Little bit noisy on one side of the hotel because of some construction work. Gym was ok, I was just missing water there and even on reception was missing most of the time. Breakfast were very good, with "homemade "musli and fresh bakery stuff. They had some vegan choices but no plant milk. Overall pleasant stay.

    2
    « Really not worth it »

    Well on the paper, this hotel had everything good! But once there.... hotel rooms are ok, kinda old looking but that's fine. It was clean. There was a tablet in the room which i found great except that mine was not working and no possibility to change it... the restaurant was closed for a private event on my first night which for a hotel is unacceptable. Service was not good. People at the front desk did not speak good english. Parking is not free and wifi even if free was very weak. I would not go back to that hotel

    5
    « Very confortable hotel for an executive meeting »

    I stopped for 1 night rest and also I had the opportunity to make a Business Meeting on the next morning using the good facilities of the Hotel. Very good Service and also very confortable Hotel. The room was confortable and the breakfast was very good. The room for the Meeting were also good and not far away from the bar for a good relax.

    5
    « Best Western Schlossberg »

    AN excellent Hotel close to Stuttgart, Hohenzollern Castle and Lichtenstein Castle. Very nice quiet rooms with an excellent breakfast and fitness facility. If you want to keep up with your work-outs, this is the hotel to stay at. Great value for the money. They also have parking and a friendly staff.

    4
    « Stopover hotel »

    Stayed here on business for 1 night. Room was comfortable and clean. very good choice of breakfast. hotel bar was good, excellent selection of drinks with sports on the TV. Car parking was available next door to the hotel. location wise, it's a 5-10 minute walk to a number of restaurants and bars.

  • 4
    « Very comfortable hotel, but nothing to write home about »

    We arrived and were greeted by a friendly desk attendant but an unpleasant smell. I am not sure whether it was the carp pool in the lobby or the restaurant overhead or the spa below, but something reminded me of a school cafeteria. Our first room had a raised step into the bathroom and a sink that didn't drain, but we were relocated within minutes to the other side of the building (which smelled remarkably better). From there on in, everything was fine. The rooms (both of them) were very clean. Housekeeping was good. Staff was friendly. Wi-Fi was free and worked on multiple devices simultaneously. The beds were very comfortable. We did not eat in the restaurant (not even for breakfast) so I cannot comment there. A free bottle of water was in the room on arrival along with cute gummi-sheep on the pillows (count them to go to sleep) as a welcome. No minibars in the rooms, but there is a drink machine on the floor where one can purchase everything from water to beer and wine. The swimming pool and sauna were unexpectedly luxurious. The fitness room too--and it had a relatively large assortment of fairly good machines--so that was a very positive surprise. The only thing was that it was below the sauna/spa and therefore very hot. But there were free bathrobes available to borrow and free water. All-in-all, a very decent hotel and excellent price:value ratio.

    5
    « Super short break »

    Could not fault the value and quality of this hotel for a recent short break to visit family. Excellent all round. The giant carp in the indoor lobby pond are a fun and novel diversion! Would certainly use this hotel again.

    5
    « Great hotel »

    This hotel was a great find in a relative small city. Nice rooms and great restaurants. The staff is very helpful and the service is great. The hotel is in the city center and very conveniently located.

    3
    « Good, if Uninspiring »

    Perfectly adequate, if you happen to be in the area. Room was pleasant enough, if slightly 'functional'. Why is it that hotels in Germany seem unable to provide duvets which are the same size of the bed, i.e. they are generally too small?! Good breakfast in the morning, with friendly and attentive staff.

    3
    « Budget friendly »

    Stayed one night in a single room. Convenient rooms, small but with all facilities. Good breakfast with a wide choice of different food. Excellent price/quality, nice and friendly staff, perfect english and the hotel parking is an extra advantage.

    4
    « Good one night stopover »

    Room was good. Breakfast a bit expensive. Location good in the town but 10 Euros for one nights parking seemed expensive. This is a large hotel and there were several groups staying so breakfast was quite noisy and we had to wait for the buffet to be re stocked for quite a while. Not good if you are in a hurry. Otherwise service was good.

    3
    « One horse place »

    Nice enough hotel, but on weekends and bank holidays the restaurants and the bar is closed, there is a drinks automat with a very restricted range of drinks (and no glasses), the cigarette machine did not work and there is no minibar in the room - so talk about a boring stay (particularly as the few restaurants open downtown were all booked out!). And in spite of the name, the hotel is not on the Schlossberg at all.

    5
    « Old dog, new tricks »

    I have been coming to this hotel for just over one and a half years and whilst I will agree with anyone who says it is just a good hotel, it sets itself apart with the exceptional service delivered by a staff who go out of their way to remember your name and make every effort to make you feel at home. I arrived tonight to see that the old place is well along its journey to a complete refurbishment. My room is as good as you want it to be with a very Scandinavian feel to the decor, but the hotel still maintains the very warm and homely welcome. This can be experienced best in the restaurant and bar...one of my favourite hotels.

    3
    « Exchange visit to Nuertingen by Pontypridd Male Choir »

    A large group of Choristors and partners stayed at the Schlossberg for 5 days on an exchange visit to Nuertingen. Personaly I was disappointed with the place, while the reception area was very attractive the rooms were disappointing and lacked basic facilities like a fridge, tea/coffee making facilities and worst of all air conditioning. Breakfast was good with plenty of choice, but 30+ thirsty choristors were not well pleased at not being able to get a drink and took their custom elsewhere.

    3
    « OK choice for Seminars »

    The hotel is pretty standard and nothing fancy. There is a swimming pool in the hotel, which can be smelled in the seminar rooms that partly lie above the pool. Not too happy about that. The coffee in the breaks was from an instant coffee machine which was then even shut down especially in the lunch break. I assume this happened in order to increase turnover from the extra billable coffee in the restaurant. The seminar rooms are however spacious and clean and offer the required utensils. The rooms itself are also spacious and clean. My room had a shower / bathtub combination of an interesting size, but comfortable enough for one. Somewhat of an "water saving model" especially for a single person. I never left the hotel, so I can't say anything about the area. Parking is available at the hotel for a reasonable fee. I wouldn't despise staying here again, but I think there must be better places in the area.

  • 4
    « Very close to old town »

    Well located hotel close to old town and railway station. Although hotel in not new room was comfortable and good size. Bathroom had recently been updated. Helpful reception and very good and extensive breakfast .

    3
    « Overcharged »

    I booked a double room for two nights. The price quoted in the confirmation was €151. When I paid they charged me €161. There were no facilities in the room to make a drink which I would have expected for a hotel in this price class, although plenty of vending machines where you could buy an overpriced one. One morning I only wanted a coffee for breakfast as I was going for lunch with family and friends but they still charged me €15 for it! They charge for parking as well. I was left with the feeling that I had been generally ripped off. They couldn't even get my name right. Otherwise the room was OK but I won't stay here again.

 

Getting to the hotel ...

All directions
·From: Highway A8. Take exit Wendlingen Nurtingen B313 leading to Nurtingen. Drive straight toward Nurtingen and Nurtingen Zentrum. At the 4th traffic light take the left over the bridge towards Polizei police station. After the bridge turn left again, follow the street until Europastrasse. You will see the Best Western Plus Hotel Am Schlossberg on the right.