Best Western Plus Myrtle Beach Hotel,  Myrtle Beach

4.0/5  - based on 350 guest reviews.
9551 N Kings Highway, 29572-4005, Myrtle Beach, United States - See map
+1 843 213 1440 +1 843 213 1446

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> Room 1

1 adult

 

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 352 traveler reviews
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The Best Western Plus Myrtle Beach Hotel welcomes you to the best place to shop, dine, and play in Myrtle Beach. The Best Western Plus Myrtle Beach Hotel is located on Highway 17, at the North end of Myrtle Beach, Only 2 miles from the beach, it's just a few minute drive and is close to Barefoot Landing, Tanger Outlets, Carolina Opry Show, The new Pirates Voyage, Club 2001, Myrtle Beach Hospital, championship golf courses, great beaches, and what is known as Restaurant Row. If you want to enjoy all the fun and excitement of Broadway at the Beach or the all new Boardwalk . . . then only expect to travel a few miles. Our central location makes the Best Western Plus Myrtle Beach Hotel the perfect place to stay and play! After experiencing our free deluxe breakfast just ask our staff to assist you with dinner reservations or making plans to experience the many attractions, beaches, golf, and tours offered by Myrtle Beach, North Myrtle Beach, and Grand Strand Areas. After a long day of play in the sun, relax next to our seasonal outdoor pool which is open till 10:00 p. m. Our guest rooms offer a choice of a king or two double beds with the amenities that make you feel right at home. For an unforgettable experience in Myrtle Beach, book a stay at the Best Western Plus Myrtle Beach Hotel today. Enjoy your stay.

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Room 1

Guest reviews


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based on 352 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
155
Verygood
 
96
Medium
 
40
Poor
 
21
Horrible
 
40
Business Business 39
Couples Couples 102
Family Family 150
Friends getaway Friends getaway 25
Solo travel Solo travel 18
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Myrtle Beach Hotel,Myrtle Beach
  • 5
    « Ride rewards trip »

    It started from the time of arrival. The best service ever. Greeted by Chris n Ryan. They were friendly n helpful. The hotel was very clean, beds comfortable. The breakfast was excellent with great selections. Highly recommend this place.

    5
    « EXCELLENT »

    Room very clean...staff very friendly.....plenty of room outside to walk the dog....the staff very friend and helpful...needed the found a pet friendly resturant...at the front deck they found a few resturants .....breakfast was good alot of choices....staff there was friends and very helpful

    4
    « Hospitality Works!!! »

    The front desk employees And the lady that prepared the continental breakfast were amazing and went that extra mile to make you feel at home. The all employees were extremely patient and accommodating to us slow moving, picky elderly clientele. THANK YOU, THANK YOU, THANK YOU:)

    5
    « Great place »

    Great place to stay in Myrtle Beach. Great location to restaurants and shopping. Min from beach. Staff was extremely friendly. Comfortable beds. Clean rooms. Would recommend to anyone. Affordable for the location.

    3
    « Spring break trip »

    My kids and I went to the beach for a few days during their spring break. The hotel and the area was quiet. It was clean and looked nice on the inside. Our room was not ready at 4pm and we had to wait about an hour for our room. The pool was closed the entire time. It was a pretty small pool too. You have to drive everywhere from this hotel. So keep in mind of trying to find places to park when staying here.

    4
    « My weekend Visit »

    Decide to do weekend get away the hotel was clean friendly staff. The location of the hotel is in close distant to a movie theater and several food restaurant .Vey easily access off and on the highway

    4
    « Very nice experience at this BW »

    See room tip below, since I somehow skipped over this block and am too lazy to start over! We really did like the motel, and the personnel were very friendly and helpful, too. I hope this is enough letters, 'cause I'm done.

    4
    « Near hospital; Good for short stay »

    Overnight stay to visit a patient at Grand Strand Medical Center, which is just around the corner. Staff was very friendly; room was clean; bed was fine; shower was great; Room had a fridge, microwave, and coffee pot. The free breakfast was better than expected. The usual carbs: cereal, toast, waffles as well as hot oatmeal; scrambled eggs (and boiled) and sausage. Good coffee, too! The breakfast area is VERY small, so prepare to sit close to everyone else. Wasn't too crowded, though. My room was missing a hair dryer, but maybe that's standard at BW. Several touristy restaurants nearby.

    5
    « Great »

    Clean. Staff could not have been better. Each person we came in contact with was super nice and helpful. Would not evev think about staying and where else when we go back to Myrtle Beach. Also convenient to all the attractions.

    5
    « Nice stay »

    We just has a very enjoyable stay at this motel. The location was perfect for The Carolina Opry. The workers we interacted with were as nice as could be.There were only a couple of minor issues missing light bulb in a lamp and one curtain.We will use this hotel again in the future

  • 5
    « Birthday-Him »

    Amazing staff and adequate breakfast. Room was cleaned, staff was knowledgeable, the bed felt AMAZING!! We were so tired when we came in but the staff was vibrant and kind in helping us along since we are out of town for the weekend.

    5
    « Best of the best »

    By accident we ended up at the Best Western in Myrtle Beach, but what a classy motel! The rooms are immaculate, furnishings were relatively new and clean, all amenities were there with no pleadings. When our a/c didn't seem to be working properly, the repair man was there immediately. Moved us across the hall to a vacant room and went to the desk and got us new keys. As a real heart warmer for someone who is lactose-free and gluten intolerant they had warm oatmeal and soy milk. Thank you.

    5
    « Great experience! »

    Everything advertised about this hotel was accurate. The Internet service was spot on, and breakfast was very good! I am not a tv person, but I watched a few shows to kill time. The variety of channels was great.

    2
    « Best Western Myrtle beach »

    Wasn't the cleanest Best Western I have stayed in. Beds uncomfortable bed skirting and comforters need updated. Shower liner had mildew all over it. I was to get and early check out but they never came and put my receipt under door.They told me they usually put it under door at 4am. I left at 8am still no receipt.

    1
    « Stilled billed for room never stayed in Wales in and out within five minutes- stunk »

    Lost all future business or stays ! Walked in room after walk in purchase and immediately out! Still billing for a room that stunk ! After three attempts to get credit by chasity the check at counter and another young man I was told I would not be billed !!!

    5
    « Charity at Best Western in MB, SC »

    First time at Hotel. I was nervous but Charity at the front desk was awesome. She greeted my family and I with a smile. She was professional, gave me some great choices in the area. She is a model employee. I wish all the front desk person was like Charity! She made the stay great at the location. Room was clean and very presentable enjoyed my stay! Will stay here again!!!

    3
    « One night »

    The desk staff need to learn how to greet people and be courteous. The room was nice and roomy, but there was sticky stuff from a previous visitor on night stands from glasses of liquid. The vanity lighting was terrible for applying make up. The refrigerator would not get very cold. It was just one night and at least it was a quiet hotel for sleep with a comfortable bed

    5
    « Beyond Amazing!!!!! »

    Very nice hotel, specially travelling with pets. Barry at the front desk is the star of our stay. Upon our Check In, he was professional and friendly. He is also attentive to the guests by making sure if our stay is up to standard. Long story short, we had some issues on our end with the Free Night Vouchers, but Barry was able to solve the problem like a breeze. This Front Desk Agent deserves a super hero cape!

    1
    « Poor internet »

    Worse internet I have ever seen in my life and I'm 60 years old and stayed in foreign countries I know why it was free they didn't give it to you only got worse after I complained to the front desk want be back!

    4
    « Good hotel good price »

    I needed a room for a 3 day conference due to a mix up at my original hotel. This hotel was a reasonable price, the bed was comfy, the room was very spacious and clean, and I slept well. The jacuzzi tub was a nice bonus but the water pressure at the shower head was practically non-existent making it difficult to wash my hair. Overall a great value for the money.

  • 4
    « Good location »

    The location was great. The hotel was right on the beach. The breakfast was good, with a variety of choices every morning. My family and I enjoyed our stay and it was a very enjoyable spring break for all of us.

    4
    « Softball stay »

    Very nice hotel. It was Clean. The staff was very Friendly. Great breakfast. The only complaint was the bed was very hard. Not comfy. The Checkin and Checkout were very easy. The internet worked great.

    4
    « Vacation »

    Very Nice place, convenient to everything beach, restaurant, beach shops. Very good breakfasts everyday, coffees, eggs, waffles. Very nice people, rooms are large. Parking not so great. Right on the beach.

    3
    « Full breakfast »

    This hotel doesn't offer full breakfast as they say. It is continental breakfast with two dishes added one of egg and one of meat. Missing fried potatoes. I parking area in the rear is covered by leaves and it must be clean. I notice service person knocking on all doors at 10:00 am saying house keeping to tell people to check out.

    3
    « Plus? »

    Needs some care. Staff is a problem with reporting problems or is it management has no care. Bed sheets were clean but stained. looked like chicken tracks, on them. TV was fuzzy. Rust on lamps Shower head sprayed up too. Breakfast was very good. For the price the was OK Needs some TLC to be a Plus in my book

    4
    « pretty good hotel »

    I took a quick trip to the beachh. The hotel was clean and staff were respectful.The hotel needs to improve bedding, because the covers were too thin, but that was the only issue. Overall experience was pretty good would recommend. Pretty good for the price, even thought we went when it was not busy.

    2
    « Hotel Stay »

    Room and bath, linens were clean. The shower pressure was awful!! I would have done better to have wash my hair in the sink. It took forever for the WIFI to connect. The reception on the TV was fuzzy. There was a "clean remote". Will follow up on how the "free" breakfast is. I plan to write AAA who gave this hotel 3 diamonds! Glad we are only staying one night!!!

    1
    « Spring break in oct! »

    I made this reservation for me and my daughter.we live four hours away from each other.i live in Nashville and she lives in jc tn.i had to move to Nashville because my job was done away with in jc Tn.we have been staying in bw to spend time together when I'm off work and when she is out of school.i made the reservation for 1 night using bw gift cards and 2 nights using bw points.i told the customer care rep while booking to put My daughter on the booking because she would be arriving first as we've done many times before.so after driving 6 hours away from home at 1130 at night.the hotel refused her.the booking was in her credit card. I was up most of the night last night trying to find her another place to stay.her card was charged by the hotel.i have never been so humiliated and disgusted at a establishment before in my life.people are trying to spend time with there family's between work,and these people think it's spring break year around.all of the bw stays that I have had in the past year have been wonderful,but this one hotel has ruined it all because of there age profiling.but they will say it's bw policy to be of age,which on bw site says 18,but this hotel says 21.Best western customer service has no control over the hotels under there name and we're unwilling to refund the amount charged to her card.

    5
    « Fall Myrtle beach bike week »

    One again I came to the fall rally. I always stay here . There was some new faces at the Best Western . But had a great stay as always. Martin was so hand on with all the guests and Lisa was so nice and helpful. I've been coming here for years I highly recommend staying here.

    5
    « Excellent stay at such a low price »

    For such a low price, we thoroughly had a great experience with this hotel. I know, I know, you get what you paid. But with our stay here, this was great, especially with family-styled restaurants with a 2-mile radius.

  • 5
    « Very Clean! Highly recommend. »

    Out of the many hotels in Myrtle Beach, by far one of the best. Great rates and can't complain about the free upgrade. When we checked in our room was still being cleaned, so we are upgraded to a suite. Nice staff, and it was bike week on top of it all. Would stay here again.

    1
    « Terrible »

    Arrived at location after clearly booking a king room with jacuzzi. Arrived and they had me booked for a king pet room. Had to take a normal double room. Got to room everything was ok other than having to deal with the small bed. Upon waking up next morning noticed bed bugs in bed. Called for management but they were not there on Sunday. Expecting call from management today. Not satisfied at all having to clean all my stuff and dealing with this issue.

    3
    « will not recommend »

    just an average hotel. Exterior updated but not rooms. Staff were very helpful though. We found there was only one staff on both afternoon and night staff...not safe for both the employee nor the patrons

    3
    « Needs some improvements in cleaning »

    We've stayed one night in this hotel. Location is good, at a short drive from the nice beaches. Check in smooth, staff very nice and welcoming. Room was big enough but there were some important faults: the chairs had stains, tv screen was greasy and also stained and we found long hair in the bed sheets and in the bathroom- it was a pitty once, besides that, I would give 5 to this hotel. Wifi very fast, breakfast ok. There are many restaurants in the area, for all tastes. If it wasn't for the cleaning issues, I would say this hotel is perfect for a short stay in Myrtle Beach.

    1
    « Lights out »

    This hotel property is in disrepair and should not be open to public. It was nothing like described on line and was completely surprised at how unsanitary the facilities were. Stains on carpets , food debris on floors in hallways, mildew in rooms, broken toilet, no water pressure in shower, no access to shower. We checked out next day, couldn't have left any sooner. I will be contacting management and Corporate. This was not Best Western quality.

    4
    « Visiting Myrtle Beach »

    They provide good service and the location is great because within walking distance of Food and Entertainment. The rooms are clean and large. This hotel room is well lit because it has a ceiling light in the middle with plenty of floor and desk lights.

    3
    « Lee C. »

    No working exhaust fan in bathroom (bring your own) breakfast was mediocre at best, not very warm, it was cold by the time I got back to my table. Bread was hard before I even put it in the toaster. Good note the butter was not cold and even able to spread it on the toast and muffins.

    2
    « Very dirty »

    Blood on the blankets. Black mold in the bathroom grout. Never once cleaned up our room as in made up the beds or anything. Horrible I mean horrible breakfast. Avoided the pool like the plague because it looked like it harbored the plague (yikes!). I would upload pics but this review won't let me. Luckily my parents were staying at the immaculate Marina Inn and we got to experience their breakfast of fresh fruit, the clean sparkling pool, and amazingly clean and upkept bathrooms and showers.

    4
    « Bad, Then Good. »

    Stayed here 3 nights, the rooms were clean. The first night we stayed we got locked out of our room (our key door died). The staff was really nice and got us back into our room. The next day they put us in a different room but the thermostat was broken so it didn't get as cold as it did in the last room we had. Which made it difficult to sleep at night. Everyone was super nice and super helpful.

    4
    « Great place »

    I would return to this location. The pool was clean w/ was warm water, horrible water pressure, AC in lobby broke down but was addressed quickly, breakfast was great, staff was very courteous. Great place

  • 1
    « S.paulvil »

    The manager is a liar and said that she is going to lie and say that they don't have cribs or pack and plays even though they do. Also like all other reviews they do not clean your room after you have checked in. Stay at Marriott or Hyatt. The employees have more class. Bw is low budget.

    3
    « Friendly staff, Room is okay with 2 double beds, easy parking, beach is not close by... »

    I like the room has 2 double beds, bed is just okay, it looks clean, but dont look up to the ceiling. The parking is good, we arrived around 9:30pm, and find a parking spot easily. The beach is not close by, i would find a beach front hotel next time. Free Wifi is good. They add Breakfast into the room price, but breakfast is terrible, even coffee is bad, overall food quality is bad, i tried 1 oatmeal bag but it went bad, taste like its ben there for years. sitting area is amall, no air conditioning in that particular morning. They have to do something about the dooe, indian families live next door quite noisy, keep banging the doors.

    4
    « Good location, great staff »

    Large room with 2 comfortable double beds, large bathroom, nice size TV and the staff was very professional and friendly. Good location with it being about 3 miles from Barefoot Landing and a few minutes from the beach. A couple of concerns: Need brighter lights in the bathroom and be advised that the noise from the go-cart track/arcade that is located next door can be very loud and continues until 11pm - midnight on Saturday nights. So if you stay here my advice is to book a room that does not face the go-cart track. This was the first time I stayed here so it was a lesson learned for future reference.

    3
    « House Keeping Staff was Rude »

    The day before checkout, we left our room around 2pm and the house keeping ladies were right there cleaning other rooms. They purposely refused to clean our room. They looked so bitter and angry at the world . If you don't like your job, please don't make guests' stay miserable. We were very friendly to them but they decided to ignore us like we didn't exist and passed by our room right in front of us. We didn't even have the "do not disturb sign". This just messed up the rest of our stay as we had taken off all the sheets and dropped all the towels to the floor (you do this when you need them to be replaced). When we got back that night, we had to lay our beds because these bitter ladies didn't do so. Definitely not worth the money we paid for. This ruined the rest of our trip

    1
    « No Securty »

    We were just starting our vacation and the first night my car window was smashed and my car was broken into. Spoke to someone at the front desk they said the General Manager would be in after 8am and they would contact me. Did not seem like they cared at all as the General Manager did not call me. I checked out of the hotel that morning and they did not even care and still charged me for the room even though my window was smashed in there parking lot.

    5
    « Great place to stay while in myrtle beach »

    The Best Western is just outside of the crazy tourist traffic but close enough to all the great venues and beaches. Expect southern charm and hospitality and a great staff to assist you anyway they can... love it here!

    2
    « I didn't even get what I paid for! »

    When we made the reservation, I was pleasantly surprised to see that I wasn't price gauged being that it was high season. However, this hotel is not up to Best Western standards. It is tired and tacky. The mattresses were uncomfortable and the bathroom needs work, right down to the plumbing. The best part of our stay was the breakfast, although the breakfast area is way too small and cramped. Get it together, Best Western Plus.

    1
    « Dilynn »

    Room never got cleaned even asked for it. Had to go to desk for clean towels the manager even walked me to my room as if I was lying. And even after that the next day still no house keeping. Kids couldn't use pool.Dirty.

    4
    « Wonderful Staff!! »

    We had a 1 night stay, meeting up with family. Messed a place to store all our belongings so we could make a run to the airport and pick up the family. Hotel staff more than accommodating to have both our rooms ready before noon. Manager on duty, cleaning staff were awesome! Our stay was excellent, rooms were comfortable and check out was a breeze!

    4
    « good location and hotel »

    good place to stay, next to a lot of Myrtle Beach's "Restaurant Row". friendly staff, clean room, breakfast was hot and good quality. the only negatives of my room were the lack of hot water in the shower and lack of bathroom fan. other than that, it was a pleasant 3 night stay.

  • 1
    « Disgusting Hotel - Stay Away! »

    We were in town over the July 4th week for my Dad's 80th and wanted to pay less than $200 a night since we were literally just going to sleep there. This hovel was just over $200 each night. I figured it could not be that bad. Wrong; it was worse. The room was only partially made up when we arrived, and we had to get someone to come finish it. She picked the spreads up off the gross crunchy carpet and put them on the beds. Every surface was smeary and there was hair in the shower. The whole building smelled and there were stains everywhere, including all public spaces. We slept there, but only after buying sheets and pillows, and throwing their linens into the corner. The desk staff was uncaring. The manager apologized and invited us back, but offered no compensation for the unacceptable accommodations. Just say no!

    4
    « Clean but worn »

    For a basic hotel stay, the property was adequate. Clean rooms, wireless internet, breakfast (although limited choices). Overall the hotel appeared a bit worn, but then again it is right at the start of North Myrtle Beach (a bit glitzy area) and right next to a outdoor activity.

    5
    « Five minute drive to the beach »

    Nice hotel, friendly staff. In walking distance to several restaurants. The drive to the beach is about 5 minutes. Our room was clean. We had a comfortable bed, and slept well. The pool area was well maintained. Complimentary breakfast was fine, but the seating area was a bit cramped. The chairs/tables were placed too close together.

    3
    « Average »

    Nice lobby, breakfast was very good. Hallways and rooms are aged but clean. place is due for a makeover. Good area to stay but next time visiting this area I'll stay closer to the beach. Staff was very friendly

    4
    « My Stay at Best Western »

    Really felt welcome upon entering hotel. Staff was courteous and friendly. Breakfast was very good. Room was clean and nicely decorated. My one issue was that the bed was not the most comfortable as I would have liked.

    5
    « Wonderful! »

    Perfect experience from start to finish!! Check in was easy, hotel was very clean, pool was great! Breakfast area was clean and the food was delicious! I will stay here again during my next visit to Myrtle Beach.

    3
    « Next to a roller coaster! »

    We have mixed feelings. We would not have accepted a room on the north side very closely se to a roller coaster (across the driveway)! Thumping music until after 11pm. The furniture top surfaces were sticky and not thoroughly clean. Some of the linens were a little stained. We assumed that they were clean. Staff were very pleasant. Breakfast was OK. The location was fine for our visit to family near by and convenient to lots of things.

    3
    « Comfortable and functional »

    We were staying in Myrtle Beach for one night and for that short time of stay this proved a good place to stay. It is situated on a busy road going out of Myrtle Beach some 10 mins or so drive from 'Broadway on the Beach' and certainly a place you need a car to move around. The hotel itself is comfortable albeit not spectacular. We had a fright when we arrived as they couldn't find our booking but after some searching fortunately this was rectified. The hotel is of basic design but provides a good place to stay with comfortable rooms, free car parking and WiFI. You also get a complimentary self service breakfast in the morning which whilst basic does provide a good start to the day.

    1
    « Unpleasant stay »

    Our room was not what we expected for our family stay. Carpets felt dirty (greasy) in our room, there were long hairs in the room & bathroom, no toilet paper int he room when we checked in,the phone didn't work, the bathroom vent didn't work, ceiling stained with numerous water marks, room & bathroom not cleaned when we were out for an entire day (11 am-10 pm), no fresh towels either-had to go ask for clean towels at the front desk. We won't stay at this BW again.

    4
    « First time to the ocean »

    Overall the stay was great. Very friendly and helpful staff. Clean rooms. The only disapointing thing was water pressure in the showers especially when you come back from the beach. They offer a breakfast with your stay. My family (especially the kids) loved making their own waffles. I would rate the rooms higher if the water pressure was good.

  • 4
    « July 2017 »

    The hotel was in a nice location. Rooms was accommodatable. The hotel staff was pleasant and breakfast was delicious. They had fresh coffee available at all times. The only issue was the carpet could be cleaner.

    2
    « Not Impressed »

    Just arrived from Ny for our 1st visit to Myrtle Beach, we booked a 2 room suite for 200.00 a night and I must say I'm far from impressed. First off let me just say that the first thing I noticed when we opened the door is the very unpleasant moldy, musty smell, not good for my youngest with asthma, the cleanliness is subpar at best, I've stayed at much better for half the price, currently I am looking for other available rooms in the area as this hotel does not stand up to the reputation I have come to know, trust and appreciate of my past experience with the best western brand.

    2
    « Disappointed by What Used to Be a Reliable Place »

    This hotel has noticeably gone downhill in quality over the last five years. We are looking for another place to stay when we go to MB. I am spending this time to tell you of the shortcomings of this hotel in hopes I will see an improvement in your ratings on Trip Advisor. If and until that happens, we will not stay there again unless we have no other choice.

    5
    « Best Western Plus »

    Excellent. This hotel was very clean and accommodating. The staff and breakfast employees were very cordial. They also helped in offering room satisfaction. I would highly recommend this hotel to family and friends.

    4
    « Father's Day weekend »

    Friendly staff clean rooms nice breakfast . The only negative I would say about my experience would be the lack of water pressure in the shower . But overall I would recommend this place and I would stay there again

    3
    « Black bikers »

    Room was left open all day and something was taken out of my bag.and the gm for the property was very rude and not helpfully at all putting the blame on me that the house keeper left my door open and called me a liar.. the police is involved...

    4
    « Much better than expected »

    Trying to save money while staying anywhere in Myrtle can end you up in some fairly crummy places. This hotel was inexpensive and far exceeded my expectations. It was very clean and I love a firm mattress so the bed was great. Some noise from the room next door but it ended by midnight. The breakfast was hot and had enough choices for me. You can tell that the people working here have some pride in their workplace. Not something that can be said for other inexpensive places in Myrtle.

    5
    « Simply Amazing »

    This is what a hotel experience should be. ALL the staff were friendly and helpful. The beds were like sleeping on clouds. Breakfast isn't anything spectacular, but it's hot and good, which is a lot more than can be said of some places.

    3
    « Uncomfortable bed and horrible shower »

    Beds are hard as a rock and a lot of noise due to the highway also shower was not that easy to figure out with horrible water pressure. There was a lot of noise in the hallways and you could hear through the walls

    5
    « We were treated like family! »

    I absolutely loved our room! I loved the changes in motel standards that our room reflected - from the lovely floor tile to the clean remote, large bathroom, spotlessly clean microwave and refrigerator, everything was perfectly comfortable. The staff was very friendly and helpful and treated us like family, especially Danyl - I felt like I'd known her my whole life. If you're looking for a clean and comfortable place to stay that has that "family" feel to it, this is the place!

  • 5
    « MB bike week »

    Highly recommend this best western!!! Excellent staff and facility. All staff went out of there way to help. Very biker friendly hotel. No parking issues n it was very busy because of bike week. Complimentary breakfast was good

    4
    « Good »

    Location is not that close to beach but it was good over all... room was clean and the front desk was helpful. Breakfast is quite basic and simple but it filled me and was happy and ready to drive for another 5 hours. If ever in the area then will definitely stay at this location.

    5
    « Stranded by Spirit Airlines »

    My sister and I arrived at Myrtle Beach airport only to be told that our flight on Spirit Airlines was cancelled. We were given a voucher for this hotel. After the awful treatment we received by Spirit Airlines we were dreading the overnight stay. We were pleasantly surprised by the caring and professional service we received from the hotel's front desk upon arrival. We were quickly checked into our room which was clean and comfortable. Danielle was at the front desk in the am and greeted us with a warm smile and made sure we had everything we wanted at the complimentary breakfast buffet.

    3
    « Great if you have pets »

    If you travel with pets, this is a great place to stay. The breakfast buffet is excellent. However, the regular rooms are starting to show heavy usage. The public carpeted areas are in need of cleaning and the beds are too soft for me. The staff was friendly and helpful. The rates gradually creep up for the Spring and Summer season to a point that makes it unaffordable for personal business travel.

    5
    « Good deals are hard to find »

    My fiance and I had a spur of the moment idea to visit Myrtle Beach S.C. we contacted the hotel and was greeted with excellent customer service to help us with our last minute reservations. In turn made us more excited about our spontaneous visit. Upon arrival at 7a.m. we were greeted with the amazing aroma of freshly cooked breakfast. As we stepped up to the counter of a front desk the attendant said with a nice radiant smile. " Good morning! I hope your trip here was pleasant!" She called us by name as if we were top on priority. After checking our room out we decided to go down and enjoy the all inclusive breakfast that was being served. Then headed back to the room for a few hrs sleep in our nice comfortable bed before heading out to see the sites. The hotel is conveniently located so that you don't have the heavy beach traffic but still only a few blocks away from the ocean, restaurants and shopping. I do believe that we have found our new hotel for Myrtle Beach! Can't wait to return this summer!

    1
    « Horrible customer service »

    We reserved an accessible room directly from the hotel not through a third party. I told them my partner was in a wheelchair and need a spacious room with bathroom access. I was assured our room was accessible. There were bars in the bathroom -- that it is. This doesn't make it an accessible room. Wheelchair couldn't get into the bathroom -- doorway to small, had to move most of the furniture in the room out of the way. This hotel needs to follow ADA laws when it comes to accessibility. When we voiced our concern we were given the hotel manager's number. Call immediately on Friday and am still waiting for a response. Horrible customer service and stating rooms are accessible when clearly they aren't is illegal.

    4
    « My stay here was okay »

    I don't think I'll come back because the bathroom wasn't completely cleaned and the pool wasn't either. The breakfast sent me straight to the toilet. The customer service is good though. If you're not driving then this hotel is not for you. It is kinda far from a little of places

    5
    « Hotel Review »

    We loved the Best Western Plus in Myrtle Beach! The jetted tub was amazing, the breakfast was great, the room was spacious, and the staff was very helpful. Thank you for making our vacation so wonderful!

    2
    « If possible to go elsewhere... I would »

    I just returned from a week stay at the resort (non ocean property) when I made reservations I made sure to reserve a room with a private balcony because it's my husband's must have. I check in and I ask about the balcony, where I'm told that there were no available private balcony rooms but also said each room has a private balcony which is false and contradicting. Not only did we not get a private balcony but we got stuck on lower level where our patio door is facing their pool with a car always parked directly in front of the patio. So much for a "view". The housekeeping is a joke, they don't even bother to vacuum. Their idea of housekeeping is to throw sheets on bed ( not very well either). Throughout the week I heard multiple people complain so I know it's not just me. Overall, I'd spend the extra money for a different hotel, one that truly provides what they offer.

    1
    « Awful breakfast »

    They advertise free deluxe hot breakfast. The sausage is mostly gritty fat, the waffle batter machine was broke, the orange juice tasted like a mixture of juices, and there aren't many options. However, our room was clean and the staff was friendly.

  • 1
    « Best Western? More like Worst Western »

    I made a reservation for 12 days. The first day I came back into the room after work and the fridge door was wide open, everything was warm and spoiled. I just bought the food not even 12 hours ago. Took photos and video of the fridge not closing despite my several attempts to keep it shut. I had to use something to press against it to keep it closed the rest of the night. This happened one more time, yet they didn't come to fix it until ONE WEEK LATER. over $50 in food spoiled. 2 nights in a row, the smoke detector went off for over an hour. They were unable to fix it and wanted me to switch rooms (I have everything already unpacked as I was supposed to stay for 1 more week, so no, I wasn't going to move everything). One night I slept in the room next door, the following night, I told them I wouldn't be staying in that room becuase the AC is boken and the remote doesn't work. they moved me down the hall to sleep and I found a bug on the bed. That was the last straw. I captured the bug so they could see it, spent an hour packing everything at 10:30 at night and left. I'm so frustrated with their lack of empathy and caring about their customers. Barry (front desk guy) was relativity helpful, but this was the last straw. went to the sleep inn and suites, cheaper rate, nicer room, and a front desk that gives a crap about you

    5
    « Excellent Hotel »

    Thanks Bren --- you make us feel so much like home. The rooms were very clean and breakfast was awesome. The Breakfast Café attendant was always cleaning..... Would highly recommend this hotel to anyone...

    2
    « 9551 north king highway best western plus »

    We stayed at this facility and it was the worst stay we ever had. Three out of the five nights that we were there our rooms did not get cleaned by housekeeping. We had to say our garbage outside our door because our trash overflowed. We had to go get soap, towels washcloths and toilet paper because they never stocked our room and when we emailed the General Manger on day 2 we never got a response back. When she came in she said it was our fault the room was not clean. The general manager was very rude, nasty and unprofessional. They had the same breakfast everyday. This hotel is awful o would not recommend it for my dog.

    2
    « Disappointed »

    This hotel does not meet what I believe the is the typical standard for the Best Western chain. I am staying in room 134 in a supposed executive suite king. Yes, the room is large; however, the quality of the room is clearly sub-standard in terms of maintenance. First, the bathroom door will not latch or stay closed. A quick look at the door indicates it was mounted out of square. Next, the toilet seats wobbles back and forth. I was going to hand tighten the mounting nuts to correct this problem but just reaching under I could tell the wrong tightening nuts were installed, the shape of which, prohibited further tightening. In addition, the shower water diverter or shower head must be corroded. The water flow is minimal such that one must stand over the tub's drain to stay under the limited flow of water. The shower head rotates and even with said rotation, the best flow rate is what is described above. Finally, the spacious bathroom is poorly lite. The counter contains a double sink about seven feet in length. However, the only lights in proximity to the mirror is a three inch recessed light over each sink bowl. There is nothing to cast light on the person nor the mirror, thus, it is not possible to see to remove makeup, sleep from an eye, etc. Despite the deficient bathroom, I found the bed to be comfortable and storage in the room to be great. Now, about the hotel in general. All the staff have been friendly and check-in was quick and easy. Parking is sufficient and well lite. The hallway carpets show fading from use. The breakfast dining area was very tight and crowded with guests. Also, the biscuits were so hard, they were hard to eat. Overall, this hotel is far from what I would expect from the standard of a Best Western, especially a Best Western Plus. I cannot recommend staying at this place.

    1
    « Birthday ruined »

    Very inconvenient. We were told during booking that they had cribs. None on the premises and we have an active one year old. He haf to sleep in his car seat or be watched carefully while sitting on bed. When we legt in the morning, i straightened all of our things so that house keeping wouls have no trouble. Returned to find beds unmade, dirty towels still on floor, garbage not removed and toiletries not replenished. Worse birthday Ever.

    1
    « Dirty sheets on beds and rude manager »

    When first checked in my room, it had dirty sheets on bed and I called front desk and they brought up clean sheets, and I helped her change my bed sheets. She apologized for the dirty sheets and said would give me a discount for my inconvenience. She discounted my bill for 32 dollars. When I checked out the front desk applied my discount...later that day the hotel called me back saying that they can't give me my discount because it wasn't approved by manager. I called and spoke with manager Brenda and she was very rude and not apologetic about the dirty sheets, instead she was defensive about my 32 dollar discount. She said she wasn't giving me a refund because her staff didnt have the autorization to issue me the refund. I told her that it wasn't my problem and that her staff told me I was getting my discount for my inconvenience and that I wanted my discount. I told her I was going to dispute the charges with my bank or speak with my attorney. She got angry and said this conversation is over and then hung up on me. I was very disappointed with her customer service. She charged my credit card again to get back the 32 dollars they refunded me, so I had to call my bank and dispute the charges.

    4
    « Where the Action Is »

    We arrived a day early and the hotel where we had 5 days reservations was fully booked so we stayed here. Nice hotel with fairly new rooms and a great location. Very pricey for what we are used to and $50 a night higher than the Best Western where we had our reservations. If you intend to walk to one of the many restaurants just down the way, be careful. The drivers are not that cognizant of pedestrians. We took a taxi back rather than risk the darkness. This place is a little too middle of the action for us and we were happy to get to our beachfront place the next day.

    4
    « Great price, hotel and location!!! »

    I stayed at this hotel over the weekend for a quick trip Myrtle Beach and the price and location are great if you prefer to save some money not stay on the beach. Although it's not beach weather yet I will definitely be staying at this hotel when I return. It's a mile away from the outlets, which is a plus for me, and near tons of AMAZING restaurants and souvenir shops. There's also plenty to do if you have kids!! The pool isn't too big but the rooms are nice and large enough for a family of 4. Free breakfast (cereal, waffles, eggs, juice, coffee, etc.) was also included with the price which is another plus!! Definitely a great hotel with super nice and attentive staff!!

    5
    « Excellent Customer Service »

    Great rooms and staff. Staff make you feel like Family they are caring for as guest in their homes. Rooms clean and spacious. Comfortable beds and pillow. Great location for Theaters and shows and Restaurants in the area. Easy to find.

    4
    « Pleasure stay »

    Hotel very clean inside and out. Hotel staff excellent. Found their key cards extremely challenging. Took repeated swipes to work. Found their laundry facilities not working. Check out staff unfriendly.

  • 3
    « Too expensive!! »

    This hotel wasn't bad but it was way to expensive! at over $200 a night for a room you'd expect better. The TV remotes were hard to use (had to push the buttons super hard in just the right spot). Wasn't very close to myrtle beach boardwalk which was the whole reason we came there. Not a good view, there was what looked like a go-cart construction site right next to the hotel. Extremely small outdoor pool, didn't see a hottub. The front desk lady was very nice. Property way too spendy.

    1
    « Dirty room and under stock breakfast »

    House keeping entered our room, with a DO NOT disturb sign handing on the handle. Bathroom had little rocks in the floor and the whirlpool jets were covered in dirt build up. Staff was unfriendly and unprofessional.

    4
    « Overall a good experience »

    We arrived in Myrtle Beach for a family event just a week after Hurricane Matthew hit the area. Hotel housekeeping had been stretched to the breaking point and they had no telephones yet but the staff remained helpful and courteous and really tried to make up for the deficits. Saturday, we had our rooms cleaned but no clean towels until nearly 10pm. Seemingly, by Sunday night everything seemed to be back to normal, floors mopped, elevators cleaned and plenty of towels in the room. The breakfast assortment included cereals, fruit, bagels, muffins and premade French toast, sausage, biscuits &gravy as well as eggs and make your own waffles. Word to the wise: their wheel chair accessible room was acceptable but barely room for wheel chair to get into the bathroom and the vanity was not accessible. Our travel companions were able to "make due" but not ideal. Kudos to the staff who dealt with the unpleasantness with grace.

    1
    « No housekeepers »

    I felt sorry for the staff. One housekeeper to clean the entire place. No clean towels or coffee packets for the 2nd or 3rd night stays. Beds not even made the 3rd night. The room was billed as handicap accessible but it WAS NOT accessible for my husband in his wheelchair. The cleanliness was way below par but we were accepting that due to the fact that a hurricane had passed through 7 days before we arrived. Took forever to check in.

    5
    « Restored faith in humanity »

    Sometimes it's easy to forget how one generous gesture from a stranger can change your view of the world. The kind and helpful staff here did just that and went out of their way to help my friends and I deal with some difficult travel logistics. Logistics managed and I am a fan of great people working here. Thank you again!!

    1
    « Don't care about the wellbeing of their customers »

    Stayed for one night last Saturday because it wasn't safe to drive home and I had to be at work at 6 am the next morning. They had no electricity or a generator. The stairways were pitch black you couldn't even see your hand in front of your face. The stairs were wet and I ended up falling down there stairs causing a hematoma on my right arm and a very bruised buttocks. I wasn't unable to see anyone till that afternoon and when I went to the manager she told me that she didn't know where her incident reports were and that she was going to call me this past Monday. With NO phone call I went back yesterday to be told that they weren't going to do anything for me. Not that I was looking for anything but maybe a I'm sorry you fell in my facility would have been nice. Instead she was rude and a liar when she said her phones weren't working she had someone else at the front desk holding for someone who was on their phone.

    1
    « HANDICAP ACCESSIBLE NOT for Wheelchairs »

    Mother was evacuated there and we needed a handicapped room, we were able to switch to a handicap room with another person in the group. , She has a medium size standard wheelchair with r wheels on the side. The Wheelchair did not fit through the bathroom door, we had to transfer her onto a rollator walker to push her into the bathroom. No walk in shower. We had to move furniture around to get her to the bed. I walked across room barefoot to shower and dirty dust bunnies came off my feet. The room smelled musty as well. Do not go to this hotel if you need handicap. I was told we could use the lobby bathroom, the only truly handicap . bathroom in the hotel, (without a shower) Housekeeping staff were wonderful,

    5
    « Comfortable Stay »

    Went to Myrtle Beach on a business trip and decided to stay here at the last minute when another hotel I had booked turned out less than desirable. I had stayed at this hotel the year before so I knew it was fine. Staff was friendly and helpful. Good price/value for the room. Room was clean and comfortable. I don't know why I didn't book there in the first place. Next time, I will.

    2
    « Horrible breakfast and cleanliness »

    Products of the breakfast were not fresh. The cooker has not know how to prepare eggs. The carpets smell terrible, and the bathroom was not clean. Hair for previous residents still there. The bed covers have stains.

    2
    « Ugh! »

    First, I'll start with the customer service here was great. That's what the two stars are for. The room is a different story. Upon entry I immediately wanted air freshener. It had an old, stuffy, closed in smell. The bed linens were disgusting, mostly the comforter. They need to be thrown away. There was a large stain on it that looked like someone pee'd in the bed. This naturally made me skeptical about the wash cloths, towels and pillows which were fine but when you can't sleep comfortably because you don't want to accidentally role away from that one decent spot in the bed then there's a problem. There's nothing relaxing about a stay when you're worried about the sanitation of EVERYTHING.

  • 1
    « Stay away DISGUISTING. »

    Disguisting, dirty. Bathroom was never cleaned, floor was dirty, tub had dirty towel and hair in it. Carpet had spots all over. Would not recommend it!! I would never stay her again, others with our group complained also. Very shabby hotel.

    5
    « Very accommodating!!! »

    Best Western saved our lives!!! Another sister hotel unfortunately was unable to accommodate us because they didn't have any rooms for our dog. Best Western Plus Myrtle Beach held a room for us and they were very kind,polite and very accommodating!! Fast check in, great breakfast with a very kind staff member that even gave my dog a treat for breakfast!!! I will come back over and over again with my family!! Thank you to the special staff at Best Western Plus Myrtle Beach!!!

    4
    « Better than I expected! »

    I read all the reviews for this hotel, because I knew a long time ago the Best Western chain of hotels had gone down hill and I just wanted to make sure that this one would be a nice place to stay for a couple of days. I was not disappointed at all, it was clean even though the carpets in the hallway looked dirty I think it was the coloring of the carpet not the carpet itself, I agree with one of the reviewers that the pool was small, however it was clean and the chairs at the pool were nice and comfortable to lounge in. The room was big enough since it was just my husband and me, the beds were uncomfortable though, and the a/c unit in the room did not work as well as we would have liked. The breakfast was really good and the attendants that worked the breakfast bar were on top of their game, they kept it going with fresh food and cleaned up any messes as soon as they occurred. We were not on the beach but we were only 2 miles from it and that was okay with us, since we had a great place to stay and was surrounded by restaurants, Tanger Outlet stores and grocery stores too. Overall we had a great experience at the Best Western and would recommend to anyone.

    5
    « Excellent service and staff »

    I stayed here while in playing in the Myrtle Beach Amateur Tournament. I was booked for a week but decided to stay 4 more days. This was during the Labor Day rush but the staff went out of their way to make it happen !! Service was outstanding and the staff are amazing. I watched while they made things happen for people who booked with 3rd party and had major problems. Its also located in the heart of things on Hwy 17 the main drag for restaurants and things to do.Its also close to a ton of golf courses . I recommend all to book here...

    3
    « *Not a good experience, and next year I will not stay here* »

    We stayed the week of Fourth of July 2016. The carpet was dirty and torn, mold on the shower curtain, hair on the bathroom towels, dirty sheets, nasty floor. Very hard to turn into the hotel. I called and addressed the bathroom shower with the mold and they could not come that night; we had to wait until the next day to have our room cleaned. The sheets were rankled, and it makes me think the sheets were not clean. Me and my son slept on top of the sheets with blankets because the room felt very nasty. I asked to be moved to another room and the front desk person said we could not be moved to another room, but they would have my room cleaned in the morning. Jamaica, which is awesome come the 'next' morning to clean the room, but if I had to do it all over again I would never stay in this hotel again. The outside looks just like the pictures and it is very nice, but the inside needs a lot of work done. The carpet needs to be pulled up, the hotel has a distinct smell, and the pool area needs a good cleaning. They did have a full breakfast bar, but it was very tight and it was very hard to fix anything to eat. So, we just walked to the McDonald's which is 5 minutes from the hotel every morning to eat breakfast. This is an average hotel if others would like to stay but after all we went through not even a free night or 10% off our stay due to the conditions of our room. We are already planning next years vacation, and I will not be staying at the Best Western.

    5
    « Myrtle Beach Experience »

    This was a first for me, my daughter and granddaughter, and our experience at the Best Western Plus was exceptional. When you walked in the door, you could smell the cleanliness, throughout the premises, as well as your room.

    1
    « The worst place ever »

    The rooms are very nasty rugs are filthy tv and tv remotes don't work bed and bedding disgusting bugs had to go to the front desk for rags towels bed sheets understaffed they didn't change the bedding before we checked in definitely the worst experience ever General Mgr was the worst ever

    4
    « Awesome customer service »

    This hotel turned our trip around we were originally staying at the Sea Banks Motor Inn and there were bugs everywhere. We left at 2 am and came to the only hotel with a reasonable price. We were so happy Deven the night GR helped us so much he gave us the best rate. Would absolutely stay again.

    5
    « Deven is a Saint! »

    We left the Sea Banks Motor in at three in the morning because it was completely infested with bugs, and Deven helped us book a room for three nights at a rate we found online. Overall best experience we've ever had! He was so kind and assisting and we really appreciate the clean rooms, breakfast, and extra towels.

    1
    « Not clean do not waste your hard earned $$$ »

    Dirty room, asked to be cleaned, told short staffed Had to clean our room two days, even had to go to front desk to get clean towels Yes spoke to assistant GM April... Only apologized Do no waste your $$$$$

  • 4
    « Decent hotel, mid range option for not on the beach »

    I had to make a last minute trip to Myrtle Beach. Unfortunately, most of the hotels on the beach were booked. Even though not on the beach, I was able to get at least a fairly reasonable price at the Best Western. I also got it as it was close to the Softball fields my daughter was playing at, as was there for a national tournament. This hotel is a 5 minute car ride from the beach and its close to a lot of great restaurants and a good central location close to outlet malls and just off hwy. No complaints about cleanliness, but the hotel was a little outdated. A lot of the building was worn and I saw some shabby paint jobs. Little disappointed because of the Plus label. Pool was not very large, but water was clean. Breakfast bar was good, fully stocked and typical for what you would expect. Hotel staff was friendly enough. The housekeeping staff did offer us some extra clean towels. If you don't need to stay on the beach, this is a good alternative. Your not paying the $30 to $40 a night beach premium. But your not getting think extra fancy either.

    4
    « Cleanliness, location. »

    This is a well kept secret of a hotel. I found this a the last minute of booking after perusing for days on where to stay in the Myrtle Beach area. The rooms were very clean, front desk service was good, a very good breakfast menu of items to choose from, and the location is really good. Right next to Barefoot Landing, Tanger Outlets and very close to numerous restaurants. Also the central area of Myrtle Beach and Broadway at the Beach are not far at all. A definite recommend and will stay there again.

    5
    « Great hotel for people with pets »

    Best Western Myrtle Beach(MB) was a great place to stay at with a dog. The hotel is located between North MB and MB making it great for travel to a wide range of things to do. The pet fee and weight limit make it great for those who travel with the heavyweight pets.

    1
    « dog friendly? »

    rooms are dirty (floors not mopped or vacuumed)., and the hallways worse. Sheets were not changed prior to our arrival. (disgusting) Poor room cleaning service. While you are allowed to have a pet, there is no place to walk them and almost the entire area of the property is asphalt parking lot.

    3
    « Overpriced and poor service »

    Stayed one night with family at Best Western plus. I got charged a higher rate than the advertised rate. Upon check-in staff was rude. Room smelled very strongly of chlorine bleach. Room was old and not clean. Pool was small and crowded with children. Not a pleasant stay!!!

    3
    « Would stay again »

    4pm check in is a bit ridiculous, but I see why they do this, to make extra money. If you arrive early, as we did after traveling all night long, they let you check in at 1 if a room is available for no extra charge, but if you want to check in before that, there is a small fee. We paid it because it was a fairly small fee and we were exhausted, but for the hotel, these add up quickly. If the room is cleaned, why not just let the people in rather than charge them more?! I told reception that when I booked online, it would not let me enter my AAA number or my Rewards number. I was given a blank look as I handed her the cards. My AAA was not honored because it was not entered when I booked. I explained more than once, it would not let me. How hard was it to enter it now?? Still to this day, I do not see where I received any points for our stay on my rewards! Room was decent. Noticed black mold on the walls towards the top. Toilet was coming off the floor and rocked. Chair at desk had a broken arm that you couldn't see and we discovered it when someone went to get up and almost fell over because of it. Air worked great in our room. We tried the breakfast our first morning. Needless to say we went out for breakfast after that. The pool is SO small for this scale of a hotel. Beds are a tad bit hard, but doable. Hallways (at least ours) are quite warm and carpets are dirty. Location is right on restaurant row and only a 10 min drive to the beach. We stayed on the back side, so the noise was a minimal back there. Lobby was clean..check in was quick and easy. We would stay again.

    1
    « Will not return »

    Took my family here for one night and regretted my choice. The room was dirty from the splatter on the wall behind the toilet, the stained carpet, the hairball in the sheets, strange crumbs on the bedspreads, the bad smell in the room to the bugs in the A/C unit. I would recommend paying more to stay elsewhere.

    4
    « Great hotel for the family! »

    staff were friendly and put us on the main floor so that it was easy for us with our toddlers. the room was clean, the pool was clean, breakfast was continental (good service). it was at the end of the strip, but you just drive up and down the road and can get to anywhere. You cross the street and there is a pathway to get to the beach - we enjoyed our stay and would definitely go back!

    4
    « Friendly Staff and good breakfast »

    The rooms are clean and spacious, beautifully appointed. Free breakfast is varied and plentiful. The staff is always very helpful. This hotel is in a very convenient area in Myrtle Beach. Near Barefoot Landing and the Tanger Outlets. You are right in the middle of all the action!!

    3
    « 4 day stay at Mytle beach »

    The hotel is right on Hwy 17 about 1/2 mile from beach, we were also visiting with friends at Apache RV Park 1/2 mile away, very convenient for us. Would not stay there if you want to be close/on the beach. Great staff and breakfast, dirty pool, and hallways

  • 4
    « Family reunion »

    Prices are too high for rooms and suites.Suites need be larger for the price. Location is excellent. breakfast need to be a bigger buffet and have some kind of beer and wine and a dish for dinner on one of the days of the week for a meet and greet

    2
    « Poor house keeping. »

    The service was nice, the receptionist were very welcoming, but the cleanliness of the building was very bad. they didn't vacuum our room every day, our refrigerator hummed very loudly, and our bathroom was not cleaned properly. I would not recommend this hotel to anyone.

    1
    « Digusting »

    This hotel was so dirty. The bathroom floor had some kind of slippery substance on the floor. Someone tried to come in the room the front desk made another key for the room. Horrible experience. Front desk staff was very nice that was the only plus.

    4
    « Great Breakfast/Reasonable Prices/Great Staff »

    I stayed at this hotel with my family over the holiday weekend and we all had a great experience. I looked at other hotels in the area, but I am glad that we chose this one. The bed was so comfortable, I slept like a queen! The breakfast was good, the prices are reasonable and the staff was very accommodating.

    1
    « FILTHY »

    I was disappointed with this location. It was filthy and not comfortable to sleep. The price was too much for what we had to pay. There wasn't much walking area for pets. the double beds were smaller than a normal size so it was not a good bed for 2 people in each bed and the beds were not comfortable and the mattresses were stained and dirty.

    4
    « Clean Hotel »

    We stayed 4 nights with a baseball team. The rooms were clean, quiet and well kept. The staff were all very helpful and friendly. Breakfast had a good variety including a waffle maker, biscuits and sausage gravy, canned and fresh fruit. The eggs had an odd airy consistency. The location is at the end of a strip. Walking is difficult because the sidewalk is about 2 feet wide right up to the curb and 4 inches from the curb are 3 lanes each way with no median going 60 MPH. They are building a go cart track next door so if you want quiet ask for a room on the south side where the neighbor is an assisted living facility. Having one washer and dryer was difficult for us having to wash uniforms but probably wouldn't affect most.

    4
    « Staff »

    All of the hotel staff were gracious, helpful, and friendly. I would not hesitate to return to this property for business or pleasure. Great location! You feel at home with this property, a super place to stay.

    5
    « Road trip »

    This hotel is an excellent value. It is close to the beaches and restaurants. I had checked prices less than a mile away and they were $60 more. I have stayed in lots of hotels and found the staff of this Best Western to be one of the friendliest and most helpful. They had a good breakfast and again, the breakfast attendant was great. She was friendly and made sure everything was stocked.

    5
    « Very nice, clean and friendly hotel »

    It was our first time taking our dog on a trip,so we had to stay in a pet friendly hotel and Best Western Plus hotel was by far the cleanest hotel and the room was so clean and there was no bad smell in the room, and what I really like was that there was no carpet on the floor, our dog had the best time there. The hotel staff was very friendly and we even stayed an extra night. Whenever we travel again with our dog, we will be staying at a Best Western Plus.

    5
    « Nice clean hotel »

    The hotel was nice and clean. The staff was nice and helpful. We were located close to where we wanted to be. The room was big and the tub was very relaxing because of the jets. We didn't have the best view because of the location, but that was fine.

  • 5
    « Very friendly staff in a lovely motel/hotel. »

    We have stayed here twice and have been pleased both times. The rooms are clean and spacious, beautifully appointed. Free breakfast is varied and plentiful. The staff is always very helpful. This hotel is in a very convenient area in Myrtle Beach. Near Barefoot Landing and the Tanger Outlets. You are right in the middle of all the action!!

    5
    « Zach was awesome, and the hotel was super accommodating!!! »

    My trip plans changed, and I needed a place to stay in a moment's notice. Zach checked me in, and made sure I had everything I needed...I didn't even have a tooth brush! My room was super clean and comfortable.

    4
    « Vending machines »

    Vending machine on 2nd floor would not work. Night staff did not seem to be too concern with problem and did not offer any help other than bottled water from hotel cooler which was more expensive than vending machine. Also carpet in room was stained and worn.

    1
    « Dissatisfied »

    The location of this hotel was great but my experience was horrible. There were a number of incidences that happened at the time of our stay. Our arrival to the hotel was good. The gentleman that greeted us was very nice and accommodating. When we reached our room there was foul smell coming out of the bathroom. We were in a rush to go to a concert, so the smell was ignored for the time being. Upon our return later that night we were exhausted from the ride, so we went to sleep. The next morning the smell was still lingering so we addressed this to the front desk attendant, which insisted she would switch us out upon some departures. One hour later we heard our room door open with no announcement. The house attendant proceeded to come into the room. When she acknowledged the room was still occupied she apologized and left. Two minutes later a manger brought our second room key and apologized. (Lack of communication on their part). After about an hour into our new room, another attendant walked in unannounced. We then addressed this to the assistant manger April which applied a 10% discount! I expressed to her that that was not enough and I was unhappy about this occurrence. She blew off the situation and apologized again. Upon returning back to my room, a charge for $97 was made within moments of speaking to her. I then returned to the front desk to address yet another issue! At this point I was very much aggravated! She then refunded the amount. The morning of our last day, I was in the room alone,and once again a different attendant walked into the room. This time she knocked only once with no announcement and walked straight in. Needless to say this was the worst experience I have ever had at a hotel. I work in customer service and as a manager I would have handled the situation differently. April's customer service and management was horrible. On top of that she had a tongue ring working at the front desk!

    5
    « No Debatin call Karen Creighton »

    Round and round and round I've slept Some places nice... and some unkept Yet one things constant... you'll be wiser If you read my reviews on Trip Advisor I don't pull punches or use an eraser I tell you straight without any chaser I had 13 people in Myrtle Beach unwelcomed by hotels and far out of reach Yet one stood out away from the rest the hotel named Western its first name was Best The Sales rep was Karen we spoke one week prior But she spoke so highly I had to inquire... How can you love this place so much? How can you think it's the perfect touch? I have 13 guest... "that's almost a mob" are you telling me things... cause it's part of your job? Once we arrived... check in was a breeze All my questions... were answered with ease The rooms were quite clean... the breakfast sublime If I had to rate them... I'd check "peace of mind" Karen was super the best we could ask She treated us great and was up to the task The beach was amazing a few miles away we went to the Ocean and watched Dolphins play The breakfast was hearty and all you could eat The coffee was yummy To make things complete So if you're in the market there's no debatin Coming to Myrtle? Call Karen Creighton

    4
    « Convenient and Clean »

    We recently spent one night in the myrtle beach area and found this hotel to be convenient to all area attractions. Staff was courteous and rooms clean. Breakfast decent as well. Our room was ready for us when we arrived and we were able to check in easily. attractions. The staff

    4
    « Taking a vacation »

    I loved the experience at this hotel. For the value, all the amenities promised worked and were readily available. Very quiet even though there were kids at hotel and construction next door. Friendly and courteous staff made the stay perfection. That's why I choose this hotel over some others in area with beach access. I would recommend this location and stay here again. Don't get breakfast out, stay in! It's delicious.

    4
    « Pleasant Stay »

    Easy to find, good location to area attractions. Good value, comfortable and clean, and competent staff. Stayed on business, and found this to be just right. When back in the area I will most likely stay here....but note that rooms disappear fast during peak season, so plan accordingly.

    5
    « Clean and modern »

    This BW has clean room and was renovated 2 years ago. It serves a good breakfast and has a small outdoor pool. It has easy access to the stores and restaurants up the road. Although the beach is a few miles away there is free parking. Lots of things to do and see in the area.

    5
    « Great Hotel »

    I had some business and other issues, and the staff at this hotel was awesome. April the manager, and Zak and Adam are terrific at guest service. The breakfast was great and the hotel rooms are very clean and a very at home feeling. This staff is one of the best I've ever dealt with. I recommend this hotel 100%.

  • 5
    « Good value in Myrtle Beach area. »

    Just a few days out from a convention trip to Myrtle Beach we found ourselves needing an extra night. We were referred to Best Western after finding our original hotel was sold out for the evening needed. The value of Best Western Plus was a welcome find with most other hotels within a few miles of our event charging $20-$50 more for the Friday night stay. Clean, thoughtful staff, great location and well-stocked breakfast.

    5
    « Good service »

    Booked through priceline. Accidentally booked the wrong hotel. Zack helped us get our money back. The one night stay was very nice. It is in between North and Myrtle beach. The waffles from the continental breakfast were very good. Actually all the food was really good. If you don't want to be right on the beach. This place is good.

    5
    « Excellent. »

    My husband and I stayed here with our 2 boys. Age 2.5 and 8 months old. We traveled here from Ohio, and would do it again! The hotel staff was very friendly. Hotel is very clean, presentable, and worked very good for our 2 children. We stayed at the newer hotel, with the ocean view. The price was a great deal for such a beautiful view! Beds were comfortable and clean. The room was clean. No complaints at all! The bathroom could use an extra light, but that's very minor. We had a full refrigerator, and also a stove! The hotel breakfast was very good! Usually I turn away from hotel breakfast, but this one I looked forward too! Large variety and also worked good for my 2 kids. Hotel has an indoor pool and hot tub, with laundry on the side we were on. Convenient for us, as we could play at the pool and do our laundry while we waited. Outdoor pool and lazy river on the other side. Still a little too cold out for us to enjoy the outdoor pool! The staff was very friendly! Check- in, check-out, and for the whole stay!! This was by far our best stay in the 5 years we have been traveling as a couple! Thank you, Best Western staff for making our vacation a great one! We will be staying with you again!

    5
    « Best western Myrtle Beach »

    We love the Myrtle Beach and this was a great stay. Convenient to the main highway (17), clean, and everything perfect at this location. We would definitely stay here again when passing through. Off the main stream that getting around was a cinch.

    5
    « great place »

    this was a very clean and well maintained hotel ! we had our dog with us and they were very open to having our fur baby with us . great location for dining and shopping ,close to the beach . we will be staying here again in future !

    1
    « Disgusting rooms »

    I stayed at this hotel in Myrtle Beach and had to ask to be moved to another room after reporting that there were crumbs and misc. wrappers (condoms, food, candy etc.) in one of the beds as well as on the floor. The night front desk employee only offered to change the sheets, but I demanded that he put me in a different room. Was disappointed that I was not given that option and had to ask. The check out clerk/assistant manager was very courteous and apologetic the next morning although she only refunded me 10% the rate of the room and did not charge me the late check-out fee, I was still disappointed.

    5
    « Enjoyed our stay »

    Friendly staff, great rooms, close to almost everything on the 17th, free hi-speed wifi, free parking and free hot and fresh breakfast, highly recommended. Special mention for April, she was there all the time to make sure that all the guests enjoy their stay. Great work April. We loved it ????

    5
    « Thank you »

    My family spent 3 days and 3 nights here. The staff were very accommodating and very kind and professional. The room was comfortable. The breakfast staff always made conversation and treated us as though we were more than just guests. Thank you and we will stay again.

    2
    « Watch you credit card...they keep it on file....unauthorized charge on card not given this particuliar stay... »

    Stayed here for the second time in 2015. Everything was okay until the clerk/manager April tried to hit us with a pet "fee" (not disclosed when we booked a specific PET-FRIENDLY room online). When I questioned her after reviewing my receipt/checking out she said "they have had alot of complaints about this issue and head office does nothing about it" (Hmmm, does not sound like they care very much about customer's thoughts/unhappiness and repeat business. Also, I am with the understanding all BW are independently owned) Anyways, April refused to remove the fee even after spending almost $500 at their hotel. I mentioned we travel to MB quite regularly during the summer and from this point on we would be booking our stays at LaQuinta where we do not have to worry about being charged a "hidden fee". (Laquinta allows pets for free). Roughly a couple weeks later I noticed that the "Pet Fee" charge was on a credit card that I did not book the reservation with nor gave them at check-in. I reviewd a receipt from a prior stay and sure enough IT WAS the credit card I used for the prior stay. So, it looks like they retain credit cards on file indefinitely??Can charge them whenever??? I called my Credit Card company who investigated the charge and within a week I received a call from them stating their conclusion was it was not a valid authorization-I did not give my consent to charge the amount so I was refunded the amount by my Credit Card Company. Live and learn...

    5
    « Great stay!!!! »

    Great service and facility. Very clean and staff was great not to mention a breakfast with more choices to select from and updated machines to dispense coffees and juices. Location right off main King street. Elevator for multiple floor facility.

  • 5
    « Great clean stay with wonderful staff »

    I would highly recommend this hotel for any staying in the Myrtle Beach area. It is close to amenities, clean, quiet and the staff is excellent. I feel it is an excellent value as well as just a really nice hotel. Again, excellent hotel.

    4
    « Satisfactory for simple hotel stay »

    Overall a good stay. Room with two double beds, an easy chair with footstool, very small table, chest, mini-fridge and microwave, but still plenty of room to move around. Beds were satisfactory. Table was very small, maybe 2 feet square. Room comfort was excellent including ability to switch from A/C to heating as the outdoor temperatures changed. Bathroom was spacious with good amount of counter space. Light was poor for shaving. Free wi-fi which did not have to be renewed every day. Had good speed most of the time, but occasional slowdowns for short periods. I did not try the breakfast.

    5
    « Great Place and Great Value »

    Title says it all. Great facility, good location and exceptional staff. Highly recommended. Stay frequently in MB and do not consider other hotels. Noteworthy breakfast - cheese omelets for breakfast (when available) are wonderful. Unless you insist on being directly on the ocean, no better place or value.

    5
    « A nice Place To Stay »

    Wonderful start for our winter in Myrtle Beach, Nice Hotel, great staff, WiFi fast speeds nice having a free breakfast outdoor pool well kept looks nice ( we should have went swimming temps in the 70s still) close to all things to do in the Grand Strand I would stay here again (And for our northern friends, bug free, very clean)

    2
    « Poor air quality in room »

    We usually search out a Best Western during long road trips and overall have been quite pleased with our stays. However, we would be reluctant to stay at the Best Western Plus in Myrtle Beach again. Weary from a long drive, we settled into a room but ended up being moved because of issues with the tv. After unpacking the essentials in our second room, we turned on the air conditioning and went to bed. We noticed right away the the air coming from the a/c unit smelled musty. We hoped that the smell was temporary and we really did not want to pack up and move again. Unfortunately the smell didn't fade. Also the window in our room had lost its seal, clouding the view and we wondered if perhaps it contributed to the problem. Other than that, the room was what we expected: great pillows, comfortable bed, clean room.

    5
    « A wonderful stay at Best Western »

    My husband and I were very pleased with our stay at this Best Western. The rooms were clean and very comfortable and the service was excellent. The staff was gracious and very friendly and caring. They went out of their way to serve us and went above and beyond our expectations. We would highly recommend this Best Western to all of our friends and would consider staying there again on our next visit to Myrtle Beach.

    5
    « Great location, great breakfast, great price »

    Stayed for a trip to see the Christmas show at the Carolina Opry and shopping at the outlets. I couldn't have asked for a better location. The rooms were clean, neat, and nice amenities. The breakfast was better than your typical continental breakfast and the wait staff was exceptionally helpful and friendly.

    5
    « Best Place to stay in Myrtle Beach »

    This Best Western Plus Hotel rates very high with us. It is very clean and comfortable. The staff go out of their way to make sure you have everything you need and are very pleasant. This is the best pace to stay when in this area. It also is a good value.

    5
    « pet friendly »

    This hotel is located on hwy17 near restaurant row but it is always quiet. Breakfast is good and the staff are very helpful. When they say dog friendly they mean it! I am always made to feel welcome even with my dogs. It feels like coming home!

    1
    « Worst hotel experience of my life »

    My advice is do not stay here. My wife and I checked into the hotel and thought it wasn't the nicest, but it would be fine for one night. But we couldn't even stay there through the night. With the first room we were assigned, the door lock was broken so we had to go back to the front desk to get another room. Upon entering the room, it was quite evident from the smell that there was a mold/mildew issue. When we walked over to the bed the sheets had dirt on them! Even so, with plans to stay only one night, we thought we could just tough it out. But about an hour later, our throats began to hurt and we started coughing and sneezing from breathing in the air in the room (this has never happened to us before at any hotel). So we looked at other Myrtle Beach hotels right on the beach (this hotel is about 20 minutes out of the way) and found plenty of nicer hotels for less money! We immediately checked out of the Best Western due to the mold/mildew issue and difficulty breathing in the room and they were not even willing to give a refund. We ended up staying at a MUCH nicer hotel right on the beach, with an excellent view of the ocean from our balcony, indoor and outdoor pools and jacuzzis, and wonderful customer service- and it was less money than the Best Western! In my opinion, this Best Western Hotel should be condemned due to health hazards.

  • 5
    « The staff makes all the difference! »

    Great meeting Karen Creighton, the Director of Sales at this exceptional hotel. Ms. Creighton is a professional and knows everything about Myrtle Beach. She introduced us to her staff Andrea, and Angela and they all talked with us about the area and the hotel. We were impressed with how the towels are folded to look like Swans and how proud the staff is when they talk about this hotel. It was a great location for the Grand Ole Opry and restaurants. Gordon, one of the managers, told us 2 X to call him if we needed anything!

    1
    « don't stay unless you bring your own shower curtains »

    I stayed with business partner both rooms did not have shower curtains. We woke up early to get day started,Manager Sean McGuire told me that it was my problem for not calling in early morning to ask for curtains to be brought to room.

    5
    « Reasonably Priced and Very Clean »

    Stayed here one night when we got into town early. The room was reasonably priced and very clean. The beds were comfortable. The entire place was clean in appearance and smelled fresh. The staff was extremely helpful and friendly. There were many options available at the breakfast provided by the hotel.

    1
    « SHOCKED »

    I was in town for a Trade Show and had passed by this Hotel a few times when previous in town for Business and know I should have kept going this time ! The staff was GREAT !!!!! BUT ! The hallways and rooms have a mustiness and the AC dose not seem to pull the Humidity out of the room. Carpets are filthy to the point that if my dog was with me I would have kept him from laying on the carpet. SAD VERY SAD !

    3
    « Only Room Left in Myrtle Beach »

    Apparently, the previous guests smoked in a non-smoking room, so the staff deodorized the room. We did not get into the room until 8PM. We had no choice to but to stay here for 1 night. We complained about the room in the morning, and the manager took 1/3 of the room price off. which was still much higher than the prices listed here. The room was a typical Best Western room and needs new rugs. Their breakfast is the typical, eggs, bacon, waffles, etc. Nothing to rave about. We were glad just to get a room that night because there were several conventions in town.

    5
    « Great! »

    Wonderful, clean hotel with great staff. The area was safe and quiet. Great cental location to attractions and the staff is knowledgeable and helpful about things to do and places to get good food. This is no doubt going to be a reoccurring stay everytime I'm in Myrtle Beach.

    5
    « Myrtle Beach Trip »

    Nice hotel - great staff and very helpful. Good location to visit both north Myrtle Beach and South Myrtle Beach and all surrounding areas. Easy parking, well lighted... easy access to nearby restaurants

    5
    « Great Value »

    Nice clean hotel with good clean room. Great value. Internet in room worked great; bathroom and furnishings were very clean; breakfast was good; and the staff was friendly and very helpful and accommodating. I was attending a meeting at Kingston Plantation and this hotel was only 5 minutes away. Close to all the restaurants, etc. too.

    5
    « Close to grand strand medical »

    I was in need of a hotel close to the hospital. My dad was having open heart surgery. We had to bring our two little dogs with us. I was very concerned I would worry about my dogs while I was away visiting my dad but after checking in and seeing the hotel and how it was laid out and secure I didn't worry once. The front desk staff promised me if my dogs caused any disturbance they would call me. But they never had too. The hotel is clean, felt very comfortable. The staff were all very nice and always asked about my dad. I would definitely stay here again.

 

Getting to the hotel ...

All directions
·From: Hwy 17 North. Take Highway 17 north through Myrtle Beach, after passing the new Pirates Voyage go over the bridge and the Best Western Plus Myrtle Beach Hotel will be on the left. ·From: Hwy 17 South. Take Highway 17 south go through North Myrtle Beach and the Best Western Plus Myrtle Beach Hotel will be on the right just before where Bypass & Business 17 split. ·From: 501 through Aynor. From 501, if you just came through Aynor take Highway 22 east, stay on that till it ends and take the Highway 17 S exit, stay on 17 south and the Best Western Plus Myrtle Beach Hotel is two miles on your right. ·From: 501 through Conway. If coming in on 501 and you are through Conway just past Carolin...

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