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Best Western Plus Myrtle Beach @ Intracoastal
9551 N Kings Highway, Myrtle Beach, 29572-4005 Etats-Unis
Contact the hotel
PHONE : (843) 213-1440
4.2 / 5
957 Reviews 
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Hotel advantages
Activities
Jacuzzi
Swimming pool
Hotel services
Air conditioning in the hotel
24/7 reception
Elevator
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Washing machine on site
Parking
Room services
Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators
The strong points
Activities
Jacuzzi
Swimming pool
Hotel services
Air conditioning in the hotel
24/7 reception
Elevator
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Washing machine on site
Parking
Room services
Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators
Description
Customer reviews
4.2
based on 957 guest reviews
Excellent
554
Very Good
211
Average
95
Poor
36
Terrible
61
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Clean hotel with excellent staff"
very good location, close enough to beach and activities without being in the congestion
"Freezing in August"
The staff were amazing! Everyone was professional, personable, and attentive. We experienced problems with the facility itself. The room floor was scratched in several places. Paint had peeled off the bottom platform of the bed. The ac unit was not the best. We were directed to keep the unit at 72' or colder. It was because of the humidity that would build up in the room and possibly the unit. We have never experienced that situation before among all of the hotels we stayed at. We were told if we did not do so, the unit would be damaged and they would charge the cost to do so to the person who booked the room. As a result of not being able to adjust the temperature, we were freezing and very uncomfortable every time we were in the room. The cold air blew out at the same speed and temperature all of the time. It never changed. At times, we sat in the lobby to warm up.
"Pretty good"
We like staying in this area so the location is good. Nice clean motel. The room was good but it seemed the beds were old and need to be replaced. Overall we liked it
"Last time we stay here"
Great location near the Inter Coastal waterway. Room was sub par. Floors were sticky and there is no exhaust fan in bathroom causing steam and humidity and wet floors. Toilet is cracked.
Thank you for taking the time to share your feedback with us. We are happy to hear you enjoyed our location near the Intracoastal Waterway, as it truly is one of our favorite features of the property. At the same time, I sincerely apologize that your room did not meet expectations. Cleanliness and guest comfort are extremely important to us, and I am sorry to hear about the condition of the floors, the concerns with the bathroom, and the cracked toilet. This is certainly not the experience we want our guests to have, and I understand your frustration. We truly appreciate you bringing these concerns to our attention, as feedback like yours gives us the opportunity to address issues and improve. Thank you again for your stay, and we wish you all the best in your future travels.
"Myrtle Beach Visit"
Parking was easy to the entrance door. Check In the young lady was great and very friendly. The Room 220 was a King Size Bed with a Sofa. Just what we wanted. It was very clean and the maid super friendly. Used the internet and Breakfast Room. Breakfast was good. Eggs, Bacon and Sausage. Will stay again Thank You
Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your room, found everything clean, and had a positive experience with our team. It is great to know that the breakfast and other amenities met your expectations. We truly appreciate your kind words and look forward to welcoming you back again soon.
"Won't run screaming! Good enough"
Ill give it a generous 2.5 star... You will not run screaming from here.. Staff is nice and easy for late night check in.. Clean enough, good bed, great AC, nice blackout curtains. Laminate floor with scuffs is not my favorite ( I always have flip-flops packed) if i didn't it maybe be a little yuk.. This hotel is older, bathroom is ok, not gross.. Everything shows wear.. But it's good enough. I'm picky and notice everything and it's fine for a less expensive option in this area.
Thank you for taking the time to share your detailed feedback. We truly appreciate your balanced perspective. We're glad to hear you found our staff welcoming, especially for late-night check-in, and that you were comfortable with the bed, AC, and blackout curtains. Those are all things we know can make a big difference in a stay. We also appreciate your honest notes about the flooring and overall wear of the property. As an older hotel, we understand that some elements show their age, and feedback like yours helps us prioritize improvements moving forward. Cleanliness and comfort remain very important to us, and we're glad to hear you found everything acceptable overall. Thank you again for recognizing us as a good value option in the area. We hope to have the opportunity to welcome you back in the future!
"Wonderful hotel and staff"
Its the little things that stand out, like a center ceiling room light instead of just lamps, a makeup removal cloth, an extremely friendly and welcoming staff, and one of the most comfortable beds we've ever slept on(better than our own sleep number bed).
Thank you so much for your kind words! It truly means a lot to us that you noticed and appreciated the little touches, like the ceiling light and the makeup removal cloth. We are especially happy to hear that our team helped make you feel welcome and that you found the bed so comfortable. Being compared to your own Sleep Number bed is quite the compliment! We are grateful you chose to stay with us and hope to welcome you back again soon.
"Nice place to stay in Myrtle Beach"
Not luxurious but nice and clean, easy airport access, plenty of free parking. Staff was helpful and friendly. Shoutout to Bob the golf pro who checked us in and gave us dinner recommendations. Shower was killer - nice and hot. It was easy to control the room temp. Convenient to shopping and restaurants. Breakfast was basic but nice to have. They have a beautiful outdoor deck overlooking the waterway but we were there in January. We were delayed checking in by one day because our flight was canceled due to snow. We weren't charged a penalty for the missed night. Would definitely recommend especially for golfers.
Thank you so much for taking the time to share your experience! We're delighted to hear you enjoyed your stay and found our hotel clean, comfortable, and convenient especially the easy airport access and free parking. We're thrilled to pass along your kind words to our team, and especially to Bob. He'll be happy to know his warm welcome and dinner recommendations made a great impression. It's also wonderful to hear you enjoyed the shower, room temperature controls, and our location near shopping and restaurants. We're glad we could accommodate your delayed arrival due to the weather and make that part of your trip a little less stressful. While January may not have allowed you to fully enjoy the outdoor deck, we hope you'll have the chance to experience it in warmer weather next time. Thank you again for your recommendation especially to fellow golfers. We truly appreciate your feedback and hope to welcome you back again soon!
"Hotel on the intracoastal waterway."
This hotel is very close to restaurants and shopping. There is a very nice area to sit and view the intracoastal waterway. Our room was very clean. The breakfast was great with lots of options. There is a nice area for breakfast. The staff was exceptional and made our stay pleasant.
"Pleasant and CLEAN."
The hotel was exceptionally clean and attractive. Staff was professional and friendly. Location was perfect for our needs.
Thank you for your wonderful review! We're so happy to hear that you found the hotel clean, attractive, and well-located for your needs. It's great to know our staff made a positive impression. We look forward to welcoming you again soon.
"Repeat stay, still good"
This is the second time we've stayed at this hotel in 3 years (we weren't in the area last year). It is clean, comfortable. Staff are always pleasant. The check in experience was friendly and funny! She had a good sense of humor. Wish they'd had a hot tub, but.... we knew that booking it. The pool was still open, I guess, but we didn't go. They have a nice patio area around the back to watch any boats on the intercoastal waterway. We didn't spend any time out there, but it would be nice and relaxing. The room was comfortable, flooring not carpet. Shower was nice, but the grab bar needed to be in a different location. It was way too easy to bang your elbow when in the shower! They don't do daily housekeeping service unless requested for longer stays, but they'll exchange towels if asked. Breakfast was great.
Thank you for being a repeat guest and for your thoughtful review! We're thrilled to hear you enjoyed your second stay with us. It's great to know that our staff made check-in a fun experience and that you appreciated the comfort and cleanliness of the hotel. We also appreciate your feedback regarding the shower grab bar, and we'll take that into consideration for future improvements. While we don't have a hot tub, we're glad the patio and pool area provided a relaxing atmosphere. We hope to welcome you back again soon for another great stay!
"One of the better budget motels."
Decent budget motel. C+ for condition. A for price / value. Off season 85 bucks for a week night stay is a decent deal in my opinion.
"Pleasant stay!"
I enjoyed my stay at Best Western. The room was very nice and clean. The staff was very nice and helpful. We enjoyed the amenities.
"Great place to stay!"
As a last minute decision to stay in Myrtle Beach, we came across Best Western and let me tell you… everything was great. From the woman who welcomed us at the front door, and every staff member we met while we were there ( 2 nights) they were all professional yet relatable. They gave their opinions on good places to go eat, the best beach access to go to, Even what intersections in town to be extra careful at! And the deck by the river with coffee just like from home was a great way to start our mornings! Ten out of Ten!
"LifeSaver! Spur of the moment room in time of need!"
We were in town for family vacation and needed a place to stay spur of the moment as the hotel we had previously booked turned out to be a dump! We were able to get a room at the Best Western and it was very nice and CLEAN! The staff were all very kind and helpful. The continental breakfast was good, lots of variety. We also enjoyed relaxing with coffee on the private deck on the waterway at the end of their parking lot. I liked that it was in a good location, not far from the beach. I would definitely recommend this hotel!
"Not clean, hot water doesnt work."
Floor are unclean, sticky, and had trash on them. The shower would not turn warm at all. The water in the sink got hot so I had to wash in a sink.
"Hands Down, Best Experience EVER!!!!"
My husband, daughter and I traveled to Myrtle Beach for my daughter to compete in a national dance competition. I was extremely concerned about Myrtle Beach and staying there due to the recent safety issues that have occurred. I searched for different hotels away from the main boulevard, unfortunately there were not any that meet the needs of my family. Thankfully, I stumbled up upon Best Western and I cannot say enough what an amazing experience we have had! tThe day manager on Tuesday was absolutely wonderful. He gave us an early check in so my daughter could get ready to head to her competition. The facility room, breakfast area, and pool area are extremely clean and safe. The next time that we have to travel to Myrtle Beach we will no doubt stay at this best Western! Thank you staff, for an amazing stay!!
"Disappointing."
The room had an odor. The shower steamed up the whole room. The clothes that I hung up were damp. Could not get anyone to take out the trash. Took the trash downstairs and the lady at the front desk showed me where to dump it, but didn't offer to throw it out. You get what you pay for.
Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet expectations. An odor in the room, excessive humidity, and challenges with basic services like trash removal are not the standards we aim to uphold, and we sincerely apologize for the inconvenience this caused. We appreciate you bringing these issues to our attention, as feedback like yours helps us identify areas that need improvement. Please know that your comments have been shared with our team so we can make the necessary changes. We hope you'll consider giving us another opportunity in the future to provide a much better experience.
"Quick 1 night stay"
We checked in super late, I'm talking 4am and the hotel was able to accommodate us and honor the reservation. staff was excellent and super friendly/helpful. There is a free breakfast which was decent, it's only from 7-10a. I thought the beds were very comfortable and rooms were clean. My only knock on this place is that it is in need of updating. I wouldn't recommend this place to stay longer than a few days. I think it's a great value place if you just need a place to sleep while passing thru or visiting beach.
Thank you for sharing your experience with us! We're so glad we were able to accommodate your late check-in and that our team made a positive impression — we'll be sure to share your kind words with them. It's great to hear that you found the beds comfortable, the rooms clean, and the breakfast convenient during your stay. We also appreciate your honest feedback regarding updates to the property. We're always looking for ways to improve and will keep your comments in mind as we plan for the future. We're happy to have been a good fit for your short stay and hope to welcome you again the next time you're passing through or visiting the beach!
"Great"
Great breakfast had hit food and it changed daily. Had early check in and coffee and hot chocolate any time.stayed for 4 days and we will probably stay here next year. Not a huge hotel but that's Good because you have smaller crowds. Give this hotel 8 out of 10
Thank you so much for your kind words! We're really glad to hear you enjoyed your stay especially the breakfast variety and having coffee and hot chocolate available anytime (a personal favorite of ours too!). It's great to know the smaller size of our hotel worked in your favor for a more relaxed experience. We truly appreciate the 8 out of 10 rating, and it means a lot to hear you're planning to stay with us again next year. We'll be looking forward to welcoming you back and hope to make your next visit a perfect 10!
"Wife was very happy"
We was able to check in before check in time and was giving an upgrade suite-The only negative was using the key card it took several tries to get in room-Nothing else to say -Oh didn't like the turkey sausage-Prefer the pork sausages and scrambled eggs
We're glad you enjoyed an early check-in and room upgrade. We apologize for the technical issues with your keycard and have noted your feedback about our breakfast offerings. It was a pleasure having you here, and we hope to welcome you and your wife back for a future stay.
"Mostly great experience."
Overall the stay was pleasant. The only downside was that the cleaning staff did not stop by daily for any maintenance so the trash piled up and the bath linens did also which made me have to go to the front desk for clean wash cloths and towels. Breakfast was great and the overall cleanliness of the hotel was great as well.
Dear Kevin, We're glad your stay was enjoyable overall and appreciate you highlighting the breakfast and overall cleanliness. It's disappointing to hear that housekeeping didn't meet expectations during your visit. Your feedback helps us improve, and we'll be sure to share it with our team. We hope to welcome you back for an even smoother experience in the future.
"Great hotel at a great price"
The rooms were comfortable and clean. The lobby was beautiful and the price was very reasonable. Nice and friendly staff. Has an elevator for older people which makes getting to your rooms easy. Quiet and convenient to everything. Hope to stay again.
Dear Trudy, From our comfortable accommodations and friendly team to our quiet, convenient location and great amenities, we're thrilled you enjoyed everything about your stay. We hope you had the chance to visit our beautiful sun deck overlooking the Intracoastal Waterway. Thank you for sharing your experience at Best Western Plus Myrtle Beach@Intracoastal. We look forward to the opportunity to welcome you back.
"5 April 2025"
Front desk personnel were not friendly at all. TV did not work very well. Usually have a nice stay here. Also we had no pets, but we were put on the pet floor so alot of barking and alot of whining from the other rooms. All in all I will stay here again, just needs a little more attention to detal.
Thank you for your feedback. While we're glad you would stay with us again, we apologize for your recent stay not meeting expectations. We will speak with our front desk team to ensure we're providing welcoming hospitality at all times, and our maintenance team will take a look at the TV. We regret any noise issues and encourage you to bring these concerns to our front desk; we'll do our best to accommodate you. We look forward to welcoming you back for the seamless, enjoyable stay you've come to expect from us.
"Continual Awesome Experiences."
Cleanliness is the biggest reason. Second reason is a fabulous breakfast offering for a continental breakfast. Lastly, awesome employees. Happy workers make wonderful places to stay. I always share my positive experiences with people I meet.
Dear Paul, Thank you so much for your kind words! We are thrilled to hear that you enjoyed our pristine facilities, delicious breakfast, and exceptional hospitality. Your recommendation truly means the world to us, and we look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal very soon!
"No AC or Heat in Room 316!!!"
Do not stay here. We came in Friday night and went into the room after we went to dinner. We realized the A.C. and heat wasn't working. I went downstairs around 11 and talked to the ladies at the front desk about the issue. They asked me what room I was in, I said room 316. They asked if my name was Daniel N*&#$%. And I said no. And the lady at the desk was like, did your wife check in with the card Daniel N. I said no. Do you know a person named Daniel N. and I was like no. She then started insinuating that my wife was cheating on me and checked in with another guy's card and didn't tell me about it. Then she was like, oh, I just realized that he's the guy that checked out today. Oh, I'm sorry. And the other lady at the desk was like "OMG, he's going to think his wife is cheating on him". I was going to buy a water, and they apologized and gave me the water for free because of how bad they screwed up. I was super upset with that interaction. So, they told me they were going to send someone to fix it the next day. So, we left the next day and came back and realized the air condition was not fixed. It was still broken. I went down to the desk and asked what happened and how come it was not fixed. They said it was the breaker, and they wouldn't be able to fix it. And we can move to another room, but it will be 2 queens and not a King which is what we had and do not sleep in a queen because there's not enough room. It was around 8 and we were exhausted, had all of our stuff out of our bags would take at least 30 minutes to pack. So, we decided to stay. The lady at the front said she would give me a discount for one night but not the other night. Which made no sense. Because we were out of AC/Heat for both nights. And our sink was stopped up. They only offered to take off 65 dollars on our total 350 stay. I again talked to another lady about the issue before we left, and she was really nice but gave me the run around acting like she couldn't give me a bigger discount and acted like she needed the manager. The next day, the manager contacted and did absolutely nothing on this horrible stay. I don't know for a fact but I'm almost certain that this room already had issues, and they knew about it and stuck us there anyways knowing about these issues and made us pay full price. Nobody would pay half price with a room that doesn't have AC or heat. But we get stuck with this crappy room and only get 65 dollars off. What a joke!
Dear Steve, Thank you for taking the time to share your experience. We're genuinely concerned about the unacceptable interaction at the front desk and the unresolved maintenance issues during your stay. This is far from the standard we strive to uphold. Your feedback is being taken seriously and will be reviewed thoroughly to ensure accountability and that each of our team members is courteous and professional with guests at all times. Please reach out to us offline if you'd like to discuss your experience further. If there is any chance to welcome you back and change your perceptions, we'd be grateful for it.
"Less than ideal"
The stay was good overall. Checkin was not. The woman on the desk was overall rude and condescending. I asked her if she had me listed as a rewards member, she said if I created my account, she had it listed. Never offered a gift and she was too rude for me to ask her!The next person was treated much better and handed the welcome gift without hesitation. After that initial encounter, I did not see her again. Problems is that she was so rude, it obliterated my prior experiences at Best Western which is my go to hotel for travel. The breakfast was mediocre, definitely not what I've experienced at other Best Western hotels.
We value your feedback and thank you for sharing it with us. Rest assured, we will share your comments with our team so that we can ensure that this is not repeated. We do apologize for the service you received and will make sure we are meeting our high standards going forward. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
"Best staff in the businees"
The staff is amazing as always. Brandi is so sweet she could wave her hand across your coffee and you wouldn't need sugar. House keeping staff very pleasant and does an awesome job. They treat every guest as if they were Diamond Select. Toni is still a little needy, yet she makes me smile and is very enjoyable to converse with. Breakfast is very good. Need to fix the coffee machine . I need my expresso. ✌️❤️?☠️
Dear Leigh, We sincerely appreciate you taking the time to share your kind words with us. It brings us great joy to know that Brandi, Toni, and the rest of our team could provide such exceptional service during your stay. Additionally, we have noted your comments regarding the coffee machine and will address any issues as quickly as possible. It was truly an honor to have you as our guest at Best Western Plus Myrtle Beach@Intracoastal, and on behalf of the entire team, we look forward to welcoming you back soon for another unforgettable experience!
"Clean, affordable, and amazing stay"
The rooms are very clean and quite large, even for single person rooms. The staff were all very friendly and helpful. Prices for the time I went were very reasonable. The facilities are nice too, my only complaint is that the gym is slightly lacking in equipment, but that is because I am an avid gym goer who likes lifting a lot.
Thank you for your positive feedback! We're delighted you enjoyed our comfortable environment and that our wonderful team made such an impression on you. We strive to create a welcoming and enjoyable experience for all our guests, and it's great that we succeeded with your stay. It was a pleasure having you here, and we look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal soon!
"Great!"
Very clean and nice hotel. Staff was wonderful and flexible. Bed was comfortable and a king sized room was perfect for two people. Room was big clean and there was enough space to put all of my belongings. Prices were very fair. Near a lot of activities to do and also near many restaurants and is 15 mins from North Myrtle beach and 15 from Myrtle Beach.
Dear Phoebe, Your perfect rating and review mean a lot to us! Thank you for spotlighting our wonderful team, comfortable beds, and great rates. Our sun deck that overlooks the Intracoastal Waterway is also a guest favorite, and we recommend relaxing there on another visit if you didn't get a chance to this time around! We hope you had fun exploring the area as well, thanks to our central location in Myrtle Beach. It was a pleasure having you here, and we look forward to welcoming you back for another pleasant stay in the future.
"NOICE....!!"
Did a quick getaway for a birthday celebration Stayed with Best Western before and haven't been disappointed .Great stay,.Very clean facilities, friendly and helpful staff. A hop skip & jump from attractions and stores, . I will come back....Best Western is DOPE....!!
Dear Tony, We appreciate your enthusiastic review! It was an absolute pleasure hosting you for your birthday trip, and we're thankful for your kind words about our cleanliness, friendly team members, and convenient location. We hope you had some time to lay back and relax on our sun-deck that overlooks the Intracoastal Waterway, as well. Take care, and we'll see you again soon!
"Great stay in Myrtle beach"
Great attentive staff, nice ,clean. My wife and I would definitely stay again.Needed a place to stay on our way to Florida, stayed 3 nights good breakfast each day. Convenient parking. Clean rooms and helpful housekeeping.Lots of restaurants. .
Dear Edward, We appreciate your kind words! It's great that you and your wife had a comfortable stay and enjoyed the attentive service, clean accommodations, and convenient amenities. Breakfast is always a great way to start the day, and the easy access to local dining adds to the experience. Next time, be sure to take some time to relax on our beautiful sun deck overlooking the Intracoastal Waterway—it's the perfect spot to unwind. It was a pleasure having you here, and we hope you'll consider returning to Best Western Plus Myrtle Beach@Intracoastal very soon.
"Best hotel on the strip"
Brandi is the best Friendly, professional, intelligent, well versed in her job knows how to make a guest feel welcome I discovered this hotel a year ago and anytime I'm working in the area, I'll call them first easy and convenient to everything
"Valentine getaway"
Everything was nice…staff was friendly. Breakfast was hot and satisfying they even had a coffe machine where you could choose from various brews like lattes and cappuccino regular and decaf which was an added touch…room was spacious and the price was reasonable for a room at the beach
Thank you so much for the wonderful review! We are so glad you enjoyed your Valentine's getaway at Best Western Plus Myrtle Beach @ Intracoastal! Thank you for your kind comments about the friendly staff and spacious rooms. We also enjoy having different options for a morning cup of coffee and we are glad you were able to utilize this machine during your breakfast! Thank you again for choosing to stay with us and we hope to see you again!
"Very good place"
Clean, convenient, and super nice staff. Will stay there again in the future. The price was pretty good which was another factor of staying there. The breakfast was very good. The place was nice and clean. My only complaint is that I had to run the shower for a bit until hot water started coming out, but not a deal breaker
Dear Willie, Clean property and friendly staff are both fundamental to a successful trip and to hear that this was your experience has us ecstatic. We're also glad you enjoyed our breakfast options, and we look forward to delivering another excellent value the next time you visit Best Western Plus Myrtle Beach@Intracoastal.
"Superbowl Sunday"
Friendly environment, wonderful views of the Intercoastal Water Way, clean common spaces and very clean rooms plus a full complimentary breakfast. I highly recommend a stay at the Best Western Plus in Myrtle Beach, SC! GO E.A.G.L.E.S.!!!
Dear Robert, It's great to hear you enjoyed such a wonderful Superbowl stay here at Best Western Plus Myrtle Beach@Intracoastal , and we thank you for your perfect rating! We appreciate you writing about our delicious fresh breakfast and clean, welcoming facilities. Thank you for also mentioning our beautiful views of the Intracoastal Waterway, best enjoyed on our beautiful sun-deck. We hope to see you again soon!
"Outstanding Value!"
Excellent breakfast offerings! Clean room! Check in was smooth with very friendly hosts. Great location along Intercoastal waterway. Plenty of restaurants near by and family arcade right next door. Highly recommend anyone looking for a quality location with a very good price point.
Dear Jerry, From our friendly team members to our prime location, we are so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to see you again soon.
"BWP never disappoints."
Excellent hotel for the money. Clean, comfortable and friendly staff. We chose the Myrtle Beach BWP for it's reasonable price and past stays at other BW's. It did not disappoint. We were welcomed by a friendly desk agent into a lovely lobby. Our room was clean and comfortable. The usual complimentary breakfast did the job and gave our day a good start. Will definitely be back.
Dear Diane, We're delighted you had such a clean and comfortable stay with us. It's great to know our breakfast set you up well for the day, and we truly appreciate your loyalty. It was great having you with us, and we are looking forward to giving you the chance to explore more of what we have to offer.
"Quick Concert Getaway"
The rooms were very clean and sufficient for our needs. We all slept like babies, fantastic mattresses and it was a really quiet and peaceful facility. The staff was very friendly also, from the check in staff to the cleaning staff. I would definitely stay at this facility again.
Dear Eugenia, Thank you for sharing your experience at Best Western Plus Myrtle Beach@Intracoastal! We're thrilled that your stay was peaceful and comfortable, with a restful sleep on our fantastic beds. It's also wonderful to hear that our team made you feel welcome. For your next visit, be sure to take some time to enjoy our stunning sun-deck, which offers beautiful views of the Intracoastal Waterway. It was a pleasure having you as our guest, and we look forward to welcoming you back soon!
"perfect location and great staff"
Close enough for all the activities, far enough to avoid the congestion and noise. Great location, clean rooms, super staff and as always BW gives you 4 pillows of various densities for a great night sleep. First time here, won't be my last. Breakfast was complete, hot, and ready.
Thank you for making our day with this review! We can't tell you how thrilled we are when we receive feedback like yours, as complete satisfaction is always what we aim for. You can always find clean, comfortable rooms and a delicious, hot breakfast at Best Western Plus Myrtle Beach@Intracoastal, and we're glad our team made such a great impression. We can't wait to pass along the praise and look forward to welcoming you back soon. Hopefully, to get a chance to enjoy our stunning sun-deck!
"Great night"
Wonderful motel, beautiful scenery, great coffee machine, grits were great for breakfast, all employees friendly. Only thing close to a problem was heat would not go up much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It was a pleasure having you stay with us at Best Western Plus Myrtle Beach@Intracoastal. We truly appreciate you highlighting our delicious breakfast, and we're thrilled to hear you enjoyed our coffee machines. We also hope you had the chance to relax on our beautiful sun-deck, to enjoy the stunning views of the Intracoastal Waterway. Thank you once again for choosing us, and it would be our honor to welcome you back anytime. We look forward to your next visit!
"The Price is Right"
We liked the Comfortable King Size Bed. The hotel is situated at a Convenient Location, We appreciated the friendly staff. The breakfast had a nice variety of items. We would definitely stay here again during the off season. We wished the bathroom would have a ventilation fan.
Dear Vicki, Thank you for taking the time to leave a review. We're happy that you enjoyed so much about your stay with us, especially our comfortable beds and the variety of breakfast options. It's also terrific that you found our location convenient and our staff made a positive impression on you with their friendly demeanors. Regarding the bathroom, we'll be sure to consider your comment regarding the ventilation as we continue to enhance our guest satisfaction. It was a pleasure having you, and we hope to welcome you back in the future.
"Over nite midway stay on return trip home"
The price point for the rooms a great deal - Great location to shopping - eateries - & outdoor activities- at night hotel was very quiet in the evening & the bedding sleeping on very nice comfortable bedding w/ great breakfast w/Espresso maker
Dear David, Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal and sharing your perfect rating! We are delighted that our location, comfortable bedding, and breakfast met your expectations during your stay. Hopefully, you were able to enjoy our fabulous sun deck as well! It was a pleasure to host you, and we look forward to welcoming you back soon.
"Perfect December hotel"
We always stay here in December. It is close to everything except the ocean, but we don't visit MB in December to go to the ocean. The price is very reasonable, the rooms sparkling clean and the people very nice. The free breakfast is good and a very easy way to start your day. If you go to MB in the winter to see the shows, this is the place to stay.
Dear Thomas, It's heartwarming to receive this review, and we thank you for taking the time to share it with us. It's wonderful that it's your tradition to visit us in December! We're glad our great rates, cleanliness, and delicious breakfast offerings always hit the mark for you. Thank you again, and we look forward to welcoming you for future winters in Myrtle Beach!
"Superior Hotel at a Reasonable Price"
Spacious rooms, decent parking, very organized hotel. Breakfast is always fresh, plenty of variety and dining area. Always use this hotel when working up there, especially hauling the equipment and having room enough to comfortably park.
Dear Chrissy, From our spacious accommodations to our delicious breakfast offerings, we are so happy that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and we hope you'll consider returning for another terrific experience at Best Western Plus Myrtle Beach@Intracoastal in the future.
"Great hotel by the beach"
This hotel was very nice. The front desk staff was very cordial and polite, and helped us with everything we needed. The room was quite comfortable and the experience was great! And finally, the breakfast was quite good, with many difference options.
Dear Wagner, Thank you for taking a moment to review your recent stay! At Best Western Plus Myrtle Beach@Intracoastal, we strive to go above and beyond for our guests, and we're delighted that our remarkable team made an excellent impression on you. It's also terrific that you appreciated our delicious breakfast offerings and comfortable rooms. Your kind words are greatly valued, and we hope you'll consider returning for another splendid stay in the future.
"Comfort and friendliness"
From he minute we walked in it was an easy and pleasant experience. Lobby was nice, location was excellent, enjoyed the dock on the Intercostal, that was a nice surprise. The cleanliness was throughout the hotel and the beds very comfortable. Breakfast was hot and excellent. Don't know of any negatives. Would definitely stay again
Dear Talia, Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal, we're thrilled you had a great time! It would be our pleasure to welcome you back for another comfortable stay; until next time!
"okay okay okay okay!!"
I was disappointed that. even after it was requested before arrival time. I could not get connecting rooms. I thought it was a simple request. I would have booked else where had I known it would NOT HAPPEN. This stupid review is too much trouble I do not have 200 words to say!!!!!!!!!
Dear Gloria, Thank you for sharing your feedback. We're sorry we weren't able to fulfill your request for connecting rooms. We do our best to accommodate these requests whenever possible but cannot always guarantee them due to availability. We understand how important this was for your stay and regret it didn't work out as planned. Your comments are valuable and help us refine the experience for future guests. We hope you'll give us another chance to provide a better experience next time.
"Clean and quiet hotel"
We have stayed at this Best Western several times. The hotel is centrally located and makes it easy to get to restaurants, shopping and the bench. The rooms are clean and quiet. Beds are comfortable and noise during the night had never been an issue. Breakfast had an adequate variety of food.
Dear Kristin, Thank you for taking the time to share your review. We're delighted to hear you always enjoy such a restful, peaceful stay here at Best Western Plus Myrtle Beach@Intracoastal. We appreciate you spotlighting our delicious breakfast and convenient location, including a beautiful sun deck overlooking the Intracoastal Waterway. We look forward to welcoming you back soon!
"Great Hotel to stay"
This hotel is very clean and the employees are very kind and friendly. The free breakfasts every morning are very good. Every employee I had an interaction with were always checking to see if everything was going well and if we needed anything else. GREAT EXPERIENCE
Dear Virginia, Thank you for your perfect rating! Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate you mentioning our impeccable facilities and delicious breakfast spread. It would be our pleasure to welcome you back anytime!
"Wear Shoes In The Room!"
This is the first time Tripadvisor reviews have let me down. Just returned from 1 night with our pup at this BW and it was anything but a 4-star (dot). The tile floor in the room was the filthiest I've ever seen. My feet were black from walking on it. When the pup dribbled water, I took a wash cloth to wipe it up and it was black. We TRIED to watch the World Series last night but the signal to the TV went out approximately every 10-15 seconds. The bathroom was very worn (cracked tub). The bed, however, was comfortable and so were the pillows. The breakfast was what I'd expect from this level of hotel. The front desk folks were nice enough. The deck near the Intracoastal was nice.
"Perfect for us"
We was greeted with a friendly smiling young lady whom check us in smooth and so simple. The room was absolutely clean and nice and very welcoming. We was very well satisfied. We enjoy sitting down in the Lobby area at night having coffee and talking with our friends and other folks that was there. We highly recommend this best western. It is also in a great location close to lot of restaurants barefoot tanger. It's a great spot to stay.
Dear Michelle, From our clean accommodations to our friendly team members, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for all of the kind words and we hope to see you again soon.
"Good hotel"
Good hotel very modern and clean with good pet accommodation and the breakfast was very good. The bed was comfortable and the bathroom was clean and spacious. Loved having a frigid and microwave and the deck overlooking the river was great.
Dear Kody, Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal Myrtle Beach, SC, and sharing your experience. Our team is delighted you enjoyed our clean, modern accommodations, delicious breakfast, and beautiful deck that overlooks the Intracoastal Waterway. We appreciate your review and hope you will join us again for another memorable visit.
"Nice and quiet stay"
Great sleeping bed and very clean room. Friendly face during the check in process. Breakfast and coffee were very tasty! Really enjoyed the fresh brew machine that is available 24/7. Would definitely stay here again. Also suggest dining at Bimini's not far from the hotel. The food there was well prepared, there is no buffet, and decor is that of the Florida keys.
Dear Ronney, Thank you for sharing your positive review with us. We're delighted to hear that you enjoyed your stay, with our comfortable beds and friendly staff being highlights. It was a pleasure having you as our guest, and we hope to welcome you back to Best Western Plus Myrtle Beach@Intracoastal soon!
"Golf and shows"
Third time staying at this hotel, on our third trip to Myrtle Beach. Friendly and accommodating staff, perfect location for whatever we wanted to do! The patio is great to watch boat traffic and to relax! Great variety of breakfast, comfortable rooms. Great dollar value.
Thank you for your continued support and for taking the time to share your thoughts. It's wonderful to hear that the staff's hospitality and the hotel's convenient location have contributed to your enjoyable experiences in Myrtle Beach. The patio views and breakfast options are highlights for many guests, and it's gratifying to know they enhanced your stay. We look forward to welcoming you back for another memorable visit.
"Experience was very good."
The overall experience was very nice. Breakfast selections were appropriate. Attentiveness to detail was good. The breakfast staff was very attentive to the buffet and very diligent in cleaning the breakfast area and tables. Check out was seamless.
Dear John, Thank you for taking the time to review your recent stay at Best Western Plus Myrtle Beach@Intracoastal. We're glad you enjoyed your time with us, and that we could provide you with the service you expected and deserve. It was a pleasure having you here, and we look forward to welcoming you back for an even more exceptional experience in the future.
"Pre-Conference night"
Every year i come to Best Wester Plus, prior to a women's conference at a Resort. Upon entering the smell is welcoming along with the staff. The Rooms are always clean and the breakfast is wonderful. I recommend this hotel to others that come to the area for a short stay.
Dear Denise, Thank you for your continued trust in us before your annual conference! We're delighted that our welcoming atmosphere, clean rooms, and wonderful breakfast consistently enhance your stay. Hopefully, you had a chance to relax on our beautiful sun deck overlooking the Intracoastal Waterway, too! Your recommendation means a lot to us, and we look forward to hosting you at Best Western Plus Myrtle Beach@Intracoastal again next year!
"Homerun in Myrtle Beach!"
Bed was comfortable, room was clean, great location, deck on intercoastal was an added bonus. Staff were all professional and friendly. Hot and cold breakfast, juices and coffee. Although we didn't use the pool, it was clean and serviced.
Dear Valerie, Thank you for your wonderful review. We're thrilled our comfortable, clean rooms were to your liking, and it's great you could take advantage of our refreshing pool and beautiful sun-deck overlooking the Intracoastal Waterway. We hope to welcome you back soon to Best Western Plus Myrtle Beach@Intracoastal.
"Came to the comedy club across the street and decided to stay for the night."
Everything was great! Check in was a pleasant experience. The gentleman (I forgot his name) was very kind and accommodating. They had updated clean rooms. The pool was clean. Great access to the intracoastal waterway. We will definitely stay again .
Dear Lisa, Thank you so much for taking the time to share your thoughts on your recent visit. We're thrilled our hospitable team left a memorable impression on you, and we appreciate you mentioning our impeccable accommodations, sparkling pool, and excellent location. It was such a pleasure having you here, and we look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal!
"Family trip"
The check in was quick and easy, the front desk receptionist was very helpful and friendly. Their daily breakfast was great. Housekeeping was very friendly. The pier overlooking the water was beautiful, we got to see a few boats drive through.
Thank you for your kind words. We're glad our friendly staff, tasty breakfast, and lovely views helped make your visit memorable. Should you be in the area again, please come back to see us.
"Good time at Best Western"
Room was very clean and comfortable. Lady at front desk was very personal and helpful. The breakfast was excellent with good selection of hearty choices. Hotel location was located at perfect spot for getting to various places. Would recommend this Best Western to family and friends.
Dear Ben, Thank you for the kind review and recommendation! We're glad our clean, comfortable rooms and tasty breakfast impressed you. It's also great to hear that our location was ideal for your trip. Should you be in the area again, please come back to see us at Best Western Plus Myrtle Beach@Intracoastal.
"SC Humidity"
The lobby and breakfast area was bright and welcoming. The room was clean enough and bedding were fresh. However it was dank and humid inside the room. Tile floors were damp and slick. Bedding was dampish. And NO water pressure in the shower. I placed the AC to 65* and it drew out most of the humidity for the several nights I was there. Oh, ironing board was broken.
Dear Anne, Thank you for sharing your feedback with us. We understand how the humidity can affect the overall comfort of your stay, and we're actively working to address that. As part of our ongoing improvements, we're replacing the carpets in all guest rooms with hardwood flooring, which has already been completed in many rooms and adds a clean, modern feel. We also appreciate your note on the amenities and water pressure, and we'll look into these issues to ensure they are resolved. It was a pleasure having you as our guest, and we hope you'll consider visiting us again to experience the updates firsthand.
"GOOD STAY, GREAT STAFF"
My initial experience was excellent, as the front desk clerk exhibited professionalism, kindness, and competence. Checkin was a breeze and all information pertaining to my stay was well received. I found the room to be comfortable and well stocked. As far as amenities, I loved the 24-hour availability of coffee. However, a big zing was what I viewed as a “cheesy” breakfast, in that the quality of proteins could have been better. I did not enjoy the fare, as I have at other establishments. Overall, I would recommend the hotel for a brief stay, whether overnight and a couple of days.
Dear Eric, Thank you for the kind review and recommendation! We're glad our friendly staff and comfortable rooms impressed you, and we appreciate your feedback about breakfast. Should you be in the area again, please come back to see us.
"Great hotel with good price for area"
Everything was lovely and we had no issues. Breakfast was pretty standard for a free hotel Breakfast, rooms were clean, area was safe with plenty of options for food and activities. We had no complaints during our stay and we would stay here again.
Thank you for sharing your experience with us at Best Western Plus Myrtle Beach@Intracoastal! We're glad you enjoyed our clean rooms, safe location, and convenient options for food and activities. While everything was lovely, we hope you also had a chance to relax on our beautiful sun-deck overlooking the Intracoastal Waterway—it's the perfect spot to unwind. It was a pleasure having you here, and we'd love to welcome you back soon for another enjoyable stay!
"Great stay!"
Loved the deck area overlooking the river. We got dinner to go and brought it back there to eat. Breakfast was good and the hours were long enough that we didn't feel like we had to rush down to eat! The beds were comfortable but one of them sank really low on the edge when tried to sit on it. Room was clean.
Dear Karla, Thank you for your perfect review! We are delighted to hear you enjoyed your experience! It's great to hear that you were able to relax and enjoy your meal with a lovely river view. Thank you for your feedback about the bed; we'll consider it for future enhancements. We appreciate your feedback and hope to welcome you back to Best Western Plus Myrtle Beach@Intracoastal soon for another great stay!
"Nice place"
It was a very nice stay everyone was friendly beds were Comfortable and clean not a bad place to stay. It's not on the water but they do have alot of things to do within walking distance. I would definitely recommend it to anyone not wanting to stay on the water.
Dear John, Thank you for sharing your wonderful experience at Best Western Plus Myrtle Beach@Intracoastal. We're glad you enjoyed our comfortable beds and nearby activities. Your recommendation means a lot to us, and we hope to welcome you back for another enjoyable visit!
"A great hotel!"
My “go-to” hotel whenever I stay in MB. Friendly employees at the front desk and a welcoming lady at breakfast time….all at a great rate. In the rear of the property is a sitting area right on the Intercoastal Waterway which is a great place to and watch passing boats of all shapes and sizes. A cozy bed, clean room. What more do you want?
Dear Tommy, Thank you for your wonderful review! We're thrilled to be your go-to destination in Myrtle Beach and that our friendly team members make your stays enjoyable. It's also terrific that you had a relaxing time watching the boats pass by, and we hope you had the chance to observe them from our beautiful sun deck overlooking the Intracoastal Waterway. It was a pleasure having you here, and we look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal for many more comfortable visits in the future.
"Overall pretty good!"
Overall it was a pretty good stay. We had some initial cleanliness issues but we were helped with that. The front desk staff were so sweet. Breakfast was good but the area is pretty small for as many people were there. It would be nice if breakfast started at 6. Our first morning we were not able to take advantage of this. There is only one elevator which at some points was difficult getting up or down from our room. I didn't realize this hotel was animal friendly but it wasn't an issue. The pictures of the waterway viewing area is a little misleading as it look like you walk right out to it but it's on the very end of the parking lot. This area is not well lit and we were hesitant about going after dark. Several people used this area to smoke illegal substances. The pool was nice but not very big. Multiple children not supervised at the pool or breakfast. The door leading out to the pool does not lock so anyone can get in the hotel without staying there. That made me a little uneasy. It was a very convenient area. Overall we would stay here again.
Thank you for your feedback! We're glad you had a good stay and enjoyed our friendly, kind service overall. Please know that we appreciate your suggestions as we continually improve and enhance our guest experience. We're also sorry for any concerns about security around the pool area and will look into this further. Thank you for highlighting the convenience of our location, and we hope to welcome you back for an even better experience next time.
"5 stars"
Everything is alwayz peaceful breakfast good All front desk customer service wuz great especially Brandy she made sure my check in experience wuz perfect the rooms are alwayz clean & beds are comfortable Location perfect near Everythang & highly recommend this room to others Never had any issues & will alwayz return back when I'm in town. Thank U All I Love My stay there....
Dear Valued Guest, We can't thank you enough for your amazing review! We are thrilled to hear so many wonderful compliments. Providing an enjoyable experience is what we strive for. We will be sure to pass along your kind words about Brandy as well. It's wonderful to know that our location and clean, comfortable rooms contributed to your positive stay. It was our pleasure to have you here, and we look forward to your next visit.
"Pleasant stay"
Great location which is close to all attractions. The check-in process was very efficient and the staff was wonderful and inviting. The rooms were comfortable and very clean. The breakfast was sufficient although the coffee / hot water machine was down. Overall very nice hotel and it is up to Best Western standards, would definitely stay there again.
Dear Mike, Thank you for choosing Best Western Plus Myrtle Beach! We're delighted to hear that you had a pleasant stay and enjoyed our convenient location, efficient check-in process, and comfortable, clean rooms. We appreciate your understanding about the coffee/hot water machine and are glad it didn't impact your overall experience. We're thrilled to know you'll stay with us again and look forward to welcoming you back!
"Not bad for the price but needs update and maintenance"
The hotel staff were friendly. Breakfast was subpar. Rooms were ok but need some updating. Rust around shower fixtures. Sink wouldn't drain and had to take stopper out and it wasn't even connected. Room was super cold even when thermostat was turned up. Bed was comfortable.
Dear Kim, Thank you for taking the time to share your review and feedback. While we're pleased you found our team members friendly, we're sorry about the concerns with your room. We'll investigate your comments about the sink, and we're grateful you brought this to our attention. Please consider joining us again for a better stay in the future.
"2024 Myrtle Beach stayed in August"
It was good for what the price is. Many closed by activities. Breakfast was decent as usual for being part of free hotel food. There were lots of things to do that wasn't far from the hotel. Lots of restaurants around in walking distance. Fishing piers were closed by with beaches.
Dear Calvina, Thank you for joining us at Best Western Plus Myrtle Beach@Intracoastal. We appreciate you highlighting our convenient location near restaurants and just two miles from the beach. If your travels bring you back to town, we hope you will count on us again for your accommodations.
"Our first trip to Best western at myrtle beach and a lovely surprise it was ."
Clean , affordable, good location to access all of myrtle beach experience Staff very pleasent and cheerful Breakfast basic but ok . Swimming pool small but clean and plenty of chairs and loungers … maybe additional shade could be added out there
Dear Lynda, Thank you for sharing your lovely experience at Best Western Plus Myrtle Beach@Intracoastal! We're glad you found our hotel clean, affordable, and well-located to enjoy all that Myrtle Beach has to offer. It's also great to hear that our cheerful team made a positive impression. We appreciate your feedback about breakfast and our pool area, and it would be a pleasure to welcome you back for another enjoyable stay!
"Myrtle Beach"
My wife and I only stayed for 1 night. The front desk staff was very nice and pleasant to talk to. The room was very clean. We will be staying there again. Not far from the beach and many attractions. Benjamin's Calabash Seafood is a must go to. Just walking distance from hotel. Bring your appetite.
Dear Paul, Thank you for sharing your experience! We're thrilled you and your wife enjoyed your stay, especially our pleasant front desk service and clean room. It's also great to hear you found our location convenient, with the beach and attractions nearby. We greatly enjoyed hosting you and look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal for another stay.
"Coffee anyone? Most definitely!"
We enjoyed our stay. The bed was comfortable. The room was very quiet- no extraneous noises from the hallway or exterior bothered us. The A/C worked very well! We stayed for a week and the breakfast was varied and quite tasty every day, and it was always stocked during the time we were there. The Nescafe coffee machine was excellent! It honestly had the best coffee of any hotel we have stayed in, and we preferred it to going out for coffee. It was that good! We asked the kitchen employee if they knew which brand of coffee bean they used, and she went out of her way to go check the customer order form to find out the brand. They could improve by wiping the tables down more often as they always seemed dirty. The lobby was nice and the rooms clean, but the bathroom needed a bit of maintenance. The sink clogged slightly and the faucet would leak if pressed too much in one direction. Overall, it was a great stay and we would definitely return. It was near the beach without having the exorbitant prices of being on the beach. There are no sidewalks in the area, so don't plan on walking to the beach, but they have plenty of parking for your car at your hotel. We felt safe and there are a lot of family activities and restaurants nearby.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (843) 213-1440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Tina Brungard General Manager Best Western Plus Myrtle Beach @ Intracoastal
"Clean and confortable"
Staff was very friendly and helpful. Room was comfortable and clean. Would definitely stay again. We stayed while moving in our daughter to Coastal Carolina University. It was about a 25 minute drive and ended up being perfect. Kept us away from the crowded area by the university. Great restaurants nearby too!
Dear Lisa, Thank you for your wonderful feedback! We're delighted that our well-appointed rooms and the friendly team made your stay enjoyable. It's also great to hear that our location offered the perfect balance of convenience and tranquility during your daughter's move-in to Coastal Carolina University. We're glad you enjoyed the nearby dining options and look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal for another stay!
"Good breakfast. Cable TV issues"
Liked the complimentary breakfast and 23 hour coffee/tea. Breakfast items variety is limited but good for morning get up and go including hot waffles on demand. Stayed in room 227 but found TV picture would cut out to NO SIGNAL every few minutes for about 15 seconds and come back on. I did not report this to the front desk.
Dear Peter, Thank you for your review. It's wonderful to know you started your day off right with our delicious breakfast offerings, and we appreciate you mentioning them to your fellow travelers. Your feedback about the TV will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. We hope to welcome you back in the future for an even better stay worthy of a perfect rating.
"The hotel with a peaceful view of the sunset"
I love this hotel the staff is friendly and help with anything you need and its close to everything. They are also dog friendly close to the beach comedy club and go kart rides all within walking distance. There are several great seafood restaurants and steak houses close by. Grocery stores and night clubs my favorite locals bar as well as plenty of places to shop. It's close to barefoot and Broadway at the beach what more could you ask for.
Dear Tamara, Thank you for the fantastic review. We're thrilled to hear you loved your stay and found our staff friendly and helpful. It's great to know you enjoyed our dog-friendly policy, as well as our prime location and the variety of nearby attractions. Don't forget to check out our beautiful sun-deck next time you visit—it overlooks the stunning Intracoastal Waterway and is a perfect spot to relax and take in the view. We look forward to welcoming you back for another great experience.
"Came from NC to visit family"
Great stay as always just wish they would enforce the rules of smoking in the hotel a lil more. Hotel needs a miner update with some things in the rooms and grounds but over all a good decent place to stay when we come in to visit family that live in the area.
Thank you for writing to us. Our guest's comfort is paramount, and we appreciate your concerns with our smoking policy and enforcement. We will be sure to review your comments internally, as we want all guests to enjoy their stay with us.
"Great stay at a super reasonable price"
Conveniently located in Myrtle Beach. The staff was excellent. Very friendly. The room was clean and comfortable. The morning breakfast was excellentfresh and plenty of food. The only opportunity would be the water pressure in the shower was on the lower side. Next time I'm in town and need a hotel room I'll be coming here.
Thank you for your review. It's wonderful to know you found your stay well-priced, and we appreciate you mentioning our hospitable team, delicious breakfast offerings, and impeccable accommodations. Hopefully, you took full advantage of the convenience our location affords our guests, and we appreciate you mentioning it to your fellow travelers. Your feedback about the water pressure will be shared internally to ensure everything is as it should be and that any necessary adjustments or repairs are made promptly. We hope to welcome you back soon for another lovely visit!
"Customer Service"
The housekeeper Latisha was very helpful providing for my elderly parents the supplies needed to accommodate them. My room was clean. I had everything that I needed and if I needed more, I was able to ask housekeeping. I was able to get a toothbrush from the front desk. Front desk clerks were patient when having to re-active my key cards. The breakfast is always good. Especially the waffle. I was able to get an extended checkout time that was needed to get my disabled Father up and out of the hotel. Great family getaway! I always stay here. Great price and convenient location.
It was a pleasure to welcome you as our guest, and we're elated that you thoroughly enjoyed your stay with us. From our impeccable accommodations and exemplary service to our delicious breakfast offerings and fantastic value, we strive to exceed expectations with every visit. You can be sure we'll share your compliments with Latisha! Thank you for your great review, and we hope you return soon.
"A very pleasant, pet friendly hotel."
A very pleasant, pet friendly hotel. The staff was very friendly and eager to answer all of my questions. There are a lot of attractions nearby and not far from the beach. There is also a sitting area by the river's edge, which is illuminated at night. Highly recommended if traveling with little ones.
Thank you for visiting Best Western Plus Myrtle Beach@Intracoastal. We appreciate you taking the time to leave a perfect rating, and letting us know how much you enjoyed your stay. Our standards for guest service are very high, so it's great to read that our staff were friendly and enthusiastic. We're glad you enjoyed our beautiful and convenient location, especially with little ones, and it sounds like you experienced our beautiful sun deck overlooking the Intracoastal Waterway. We hope you and your little ones will come again soon!
"Best Western Myrtle Beach"
Traveled with family and found the Best Western to be a value. The hotel is in a busy location but was clean pet friendly. They offered great coffee, breakfast was typical but they had an excellent staff. Shower pressure was unfortunately weak but they had a nice deck with seating overlooking the Intercoastal Waterway. Good choice for a short stay.
Dear Clement, It was such a pleasure having you as our guest! We are delighted you found your visit well-priced, and we appreciate you mentioning our fabulous location, hospitable team, and lovely sun deck. Your feedback about the water pressure will be shared with maintenance to ensure everything is as it should be and that any necessary adjustments are made promptly. Thank you for your perfect rating, and we hope you return soon!
"Good hotel in Myrtle Beach"
Good hotel. Room was fine. Very good breakfast. More towels are needed in the room. Those little bottles of shampoo and conditioner are ridiculous. Nothing comes out. Not enough to wash hair once. Water pressure in the shower was very poor.
Dear Cecelia, Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal and for sharing your feedback. We are glad you enjoyed the room and breakfast and will ensure more towels are provided. Additionally, we appreciate your input regarding the bathroom and amenities and will address these concerns with our team. We look forward to welcoming you back for a more seamless experience.
"Great stay made possible by amazing staff, comfortable beds and a deck with a view."
Welcoming staff from the moment I walked in the door. Everyone was smiling and helpful. Room was clean and bed was comfortable. The patio on the intercostal was so relaxing and a great way to unwind after a days work. The pool was clean and water clear. Breakfast had eggs, grits, pastries and juices. Each day the menu changes. Some days biscuits and gravy and some omelets. Hotel is in a good lactation and near many restaurants and attractions. Great breakfast. Airport is about a 25 minute drive.
Dear Tracy, Thank you for your wonderful feedback. We are thrilled you found our team welcoming and that you enjoyed the clean, comfortable room and relaxing patio overlooking the Intracoastal Waterway. In addition, we're glad the pool and breakfast options met your expectations. We look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal on your next visit!
"just OK"
only thing was the shower water did not go down the drain fast enough so it was like a pool in the tub with the last couple of people dirt.. very naughty..other than that it was okay. probably will try another hotel if I had to go back thanks for reading
Thank you for your feedback. We apologize for any concerns regarding the shower drain and appreciate you bringing them to our attention. Rest assured, our maintenance team will be sure to remedy this matter swiftly. We hope the rest of your stay was pleasant, and we hope to have another chance to welcome you back and change your perceptions in the future.
"Great stay"
Brandi makes us feel at home every time we visit. Speck thanks to her. Breakfast was hot and good quality, the rooms were clean. Plenty of hot water for us! Gym looks small but well equipped. WiFi doesn't reach the extreme ends of the hotels just fyi.
Dear Mclemorejt, It was a pleasure to welcome you back for another excellent visit. We're thrilled our lovely amenities, delicious breakfast, and clean rooms were perfect for your stay, and we hope you also enjoyed our beautiful sun deck overlooking the Intracoastal Waterway. Also, it's great Brandi makes you feel welcome every time you visit, and she will be overjoyed to receive your compliments. Thank you for the review, and we hope to welcome you back soon.
"Myrtle Beach 2024"
The hotel was nice & breakfast is provided every morning. Some changes can be helpful such as updating the furniture in the room along with the television. Otherwise it was pretty cool, the location is great. Located in the middle of everything such as really good restaurants and 15 minutes away from Myrtle Beach.
Dear Yolly, The entire team at Best Western Plus Myrtle Beach@Intracoastal would like to thank you for staying with us and for taking the time to leave a review! We are pleased to hear you found our location to serve you well and that you enjoyed our breakfast offerings during your recent visit. We hope to welcome you back the next time you are in Myrtle Beach.
"Staff is Friendly But Rooms are Dirty"
Staff are very helpful, friendly, and accommodating. However, our room was not clean. There was a smooshed palmetto bug on the floor as soon as we walked in. They allow animals at the hotel and it appears the prior guest's dog soiled on the floor and was not cleaned properly or mopped (ie fecal remnants on the floor). There was a cigarette burn on the A/c unit, dried pieces of rice on the floor around the furniture, someone else's hair on the toilet seat and ceiling, some sort of stains smeared on the bathroom wall, and the doors have not been cleaned in quite a while as they have accumulated grime around the door handles. I would not stay here again.
Dear Nicole, Thank you for your valuable feedback. We appreciate your compliment on our friendly service; however, we're distressed to read about your cleanliness concerns. This certainly doesn't match our standards, and we'll work with our housekeeping team to address any issues. We're better than this, so we hope you will consider giving us a second chance.
"A decent stay that's not worth the price"
Let me start by saying the front desk is amazing. Did not have any issues with them and the ladies are very accommodating. Everything else was average. Breakfast was bland at the absolute best. in the room our toilet was loose. Instead of fixing the toilet the hotel just placed a rubber seal around it to keep water from leaking, very unsafe. There is a condensation problem in the rooms so you have to keep AC on 72 any higher of a temp and you will wake up with water on the floors and everywhere in the room damp. This was not explained to us in the documentation to rent the room nor when checked in. I had to ask the front desk why my room was wet after a night stay and woke up to water on the floor. Having to keep your room that cold, especially during the summer months is a real good way to get sick. Also, we had a family staying on the third floor with us who was VERY loud and obnoxious at ALL hours of the night when I was trying to sleep. Myself and other patrons complained to the front desk about it multiple times and nothing was done outside of just telling them to keep it down, which made them worse because they knew people had complained about them. At over 150 dollars a night to have all of these problems while still being away from the beach is overall unacceptable and not really up to Best Western standards. I could have spent a little more money and just stayed at the Marriot 20 minutes away and been overlooking the beach plus had a better room/experience
Dear Jameson, Thank you for your detailed feedback. We're glad to hear that the front desk staff made a positive impression. Your comments about the room and other issues are noted, and we appreciate your insights as they help us understand where improvements are needed. We hope to have the chance to provide a better experience in the future.
"Great stay!"
Very clean, nice staff, and great breakfast! Would have enjoyed the back deck overlooking the intercoastal waterway, but it was too muggy and hot. Would stay here again a different time of the year!!! Very nicely located by the main buffets and other nice restaurants.
Dear Jenny, Thank you for your perfect rating! It was such a pleasure having you join us in Myrtle Beach. We're thrilled our hospitable team and high standards of cleanliness left a memorable impression on you and that you started your day off with our delicious breakfast offerings. Hopefully, you took full advantage of our convenient location, and we appreciate you mentioning it to your fellow travelers. We look forward to welcoming you back in the future for another great stay and to enjoy our beautiful sun deck and waterway views!
"Absolutely Incredible Place to Stay"
The Best Western Intracoastal in Myrtle Beach South Carolina is amazing. We stayed in the King Whirlpool room was large and clean and that jacuzzi tub is priceless. Brian the assistant manager and all the staff are incredible from the desk clerks to the cleaning staff were friendly and always made me feel welcomed they no matter what my needs were they were patient and listened to my needs and made arrangements and took care of all my needs with a smile. The breakfast is incredible and tastes amazing and being able to sit on the deck and watch the boats go by while watching the sunset is by far my favorite thing to do while visiting there. I highly recommend this hotel and i cant say enough about how great the employees are.
Thank you for your glowing review and thoughtful recommendation. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. You can be sure we'll share your compliments with Brian and the rest of them! Additionally, it's wonderful to know you started your day off right with our delicious breakfast offerings and ended it on the deck, watching the spectacular sunset. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.
"Nice and comfortable"
The service was excellent. The place was clean. Even though it is a pet friiendly hotel, I could not tell until I saw the pets. That's how clean it was. The staff gave great recommendations for places to eat. The breakfast provided every morning was good. Did not know about the back patio until the last night. Relaxing to sit there and watch th boats come by on the waterway.
Dear Angela, Thank you for sharing such a lovely review. It honors us to know our dedication to cleanliness, service, and relaxation was perfect during your time with us. Also, we're delighted to have delivered a breakfast that could help start every morning on the right foot. We hope to welcome you back, even if it's just to experience our beautiful sun deck so you can take in the pristine views of the Intracoastal Waterway.
"Not very clean"
Room not very clean, musty smell & leaking air conditioner. Think it was overpriced for what it was.
While we thank you for being our guest and sharing your feedback, we hope you'll accept our sincerest apologies for any housekeeping issues you encountered during your stay. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.
"It's was okay"
It was an okay stay. Staff was really nice. Rooms need to be updated and plus the room had a smell upon entering. For the most part the room did what it needed to do..only stayed over night to let the kids enjoy the beach!
Thank you for sharing your honest thoughts. We're pleased to note that our hospitable team left a memorable impression on you and that your kids had a blast at the beach. That said, guest comfort and satisfaction are of the utmost concern to us, and we will have a discussion with housekeeping to ensure any odor issues are swiftly resolved. It was a pleasure having you here, and we hope to welcome you back in the future to change your lasting impression.
"Friendly and clean"
This hotel was a last minute booking for our family and we were highly satisfied, we needed a pet friendly hotel and came across this BW. The staff was very kind and the rooms were clean. If we are ever back in the area we will stay here again! Highly recommended!
Dear Jennifer, Thank you for your wonderful feedback! We're thrilled you and your family were happy with your stay, and we're glad we could accommodate your pet. Our team appreciates your compliments and is glad they could help you have a great stay. We look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal if you're ever in the area again.
"Amazing"
As a best western employee in Augusta this was a great experience my family loved it the room was exceptionally clean the staff was very friendly the pool was great being from NY the fact that it was a 7-11 close by made it better my babies never had a slurpee would definitely stay again
Dear Imani, Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal and for sharing your perfect rating! We are delighted to hear that you and your family had a great experience and enjoyed the clean room, friendly service, and pool. We look forward to welcoming you back in the future for another enjoyable stay!
"Good hotel"
Best western hotel was the best stay. The breakfast was good. Waffles, egg , grits, sausage pork n turkey. So close to restaurants. Good location. Only downside wish they had more then one laundry machine and dryer. Only had on one floor. But everything else was wonderful.
Dear Lisa, Thank you for staying with us in Myrtle Beach! We're delighted you started your day off right with our delicious breakfast offerings, and we appreciate you mentioning our fantastic location and the convenience it affords our guests. It was truly a pleasure having you here, and we hope you return soon!
"Disgusting, smelly, overrated"
If we had not had our children with us when we checked in and saw our room we would have immediately left. Visible dirt rings all around the furniture, grimey, slimy tub and shower, terrible water pressure, crappy variety or food for breakfast, and the worst part was the entire hotel except for the lobby smelled dirty. It smelled like someone had died in the neighboring room and was dragged down the stairwell. If you're looking for somewhere clean, steer clear of this one!
Please accept our apologies for any inconvenience you experienced during your recent stay. What you've described does not reflect the level of quality we strive to provide for our guests. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of cleanliness and comfort going forward. It was a pleasure having you here, and we hope you'll consider giving us another opportunity to change your perceptions in the future.
"Excellent stay"
Staff were excellent to deal with. Everyone we came in contact with were very friendly and helpful. Rooms were clean and quiet. Breakfast was good but wish there was more bacon served. Would definitely stay there again. Really enjoyed the outdoor deck.
Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal and sharing your delightful review. We are quite proud of our beautiful sun deck overlooking the Intracoastal Waterway and are thrilled you had the opportunity to enjoy it. Your kind comments about our wonderful staff, peaceful, spotless accommodations, and delicious breakfast are also appreciated and will be shared with the team. We look forward to welcoming you back for another memorable getaway.
"Best Western Plus"
This was a nice hotel stay,The rooms are very clean and the front desk clerk at check in was exceptional. She gave me a room on the 1st floor because I have a fear of elevators. They have hot breakfast daily and coffee and tea available 24 hours. Great Stay Would definitely stay there again
Dear Paula, Thank you! It was a pleasure to welcome you to Best Western Plus Myrtle Beach@Intracoastal, and we are delighted you had such a fantastic stay. Your kind comments will be shared with our team, and we look forward to welcoming you back for many more memorable visits.
"Best Western"
Hotel was clean and in a nice location. The staff was welcoming and very professional. I was very impressed with the level of care displayed for customers. They provided my family with reasonable cost plan due to late arrival. I was grateful and amazed at the quality of customer service.
Dear Louis, Thank you for taking the time to share your comments with us. We are happy you enjoyed your visit and appreciated our clean accommodations, convenient location, and helpful staff members. It was truly a pleasure serving you, and we hope to have the opportunity to host you again in the future if you return to the area!
"Great Experience- Dog Friendly"
Rooms were clean . Breakfast was included. Staff was accommodating. Also the hotel is dog friendly. Hard to find a decent place in Myrtle Beach that is dog friendly. We didn't have a room booked because my hotel fell through. After a quick search, the young lady at the front desk found the last room available.
Thank you for taking the time to share your comments with us. It is wonderful to know that you enjoyed your overall visit and appreciated our clean accommodations, ample breakfast options, and helpful staff members. We're glad to have been able to help find you a place to stay at the last minute. Thank you, and come back soon!
"Toni is the GREATEST"
Toni at the front desk was AMAZING! She was so helpful and worked with us so well when disaster struck from the airport. The room was so super clean and the pillows were comfortable and so fluffy. We had a great stay and cannot say enough about Toni at the desk.
Dear Delaynie, Thank you for taking the time to share your comments with us. We are happy to have been able to help you out in a pinch, and it will be a pleasure to pass your compliments along to Toni. Thank you, and we hope to see you again soon!
"Great experience, good value."
Extremely clean bed , sheets and bathroom/ floor. Staff were friendly, attentive and helpful. Nice patio outside to view Intercoastal waterway. I appreciate both a microwave and good sized, clean, cold refrigerator. Thanks for a great stay!
Your five-star rating is sincerely appreciated, and we're glad you chose to stay with us at Best Western Plus Myrtle Beach@Intracoastal. We're delighted you loved our clean, comfortable, and fully-stocked rooms, as well as our beautiful sun deck overlooking the Intracoastal Waterway. We'll make sure our team hears your great praise, and we look forward to seeing you again!
"Business Trip to Myrtle Beach"
Check-in was easy and quick. All staff were pleasant and helpful. Elevator worked well and fairly quickly. Room was clean. Window AC worked well, but humidity in the room felt heavy the whole time I was there. Continental breakfast provided both hot and cold options, and was good and kept well stocked. This motel is pet friendly, yet the room was quiet, and I slept well on a soft, yet firm king-sized bed. I would return to this motel in the future.
Dear Keith, Thank you for taking a moment to share your detailed review of Best Western Plus Myrtle Beach@Intracoastal. We're honored to hear you had a great stay, enjoying everything from our friendly team members and clean accommodations to our delicious Continental breakfast and peaceful atmosphere. Hopefully, you got a chance to enjoy some time on our beautiful sun deck! We do regret to hear of any concern with humidity in your room, as regrettably, it is one of the unfortunate by-products of being near a beach in a high-moisture area. We're happy to hear this did not detract too much from your overall stay, and we look forward to welcoming you back soon on a future trip!
"Best Western Myrtle Beach"
We really enjoyed our stay at the Best Western Intracoastal location. Great breakfast and staff! We enjoyed sitting on the deck overlooking the waterway and watching the go carts next door. Everyone was very friendly and helpful at this location!
Dear Patsy, Thank you for your fantastic review! We are delighted you enjoyed staying with us at Best Western Plus Myrtle Beach@Intracoastal. It is great to hear your kind words regarding our delicious breakfast, friendly service, and beautiful sun deck overlooking the Intracoastal Waterway. Again, thank you for your feedback, and we cannot wait to welcome you back again for another incredible experience!
"Treated perfectly"
Emergency stay for family and were treated extremely well Loved all the people working there and appreciated the hospitality and clean atmosphere and room service desk were amazing and so respectful we stayed at north Myrtle Beach near the hospital
Dear Jimmy, Thank you for your kind feedback! We're glad you and your family were treated exceptionally well during your stay. It's also wonderful that you appreciated our cleanliness and respectful room service. We look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal in the future!
"Quick trip to Myrtle to visit family."
This is a very nice motel. We visit this location a few times each year. It is convenient to restaurants, bars, shopping and not to far a drive to the beach. The staff has been friendly and helpful. The patio area out back alone the intracoastal is nice and peaceful. Rooms were comfortable. I will continue to stay here when the rates are reasonable which is quite often. Nice stay again. Thanks!
Dear Mark, Thank you for your kind words and for being a loyal guest! We're delighted that our convenient location, comfortable rooms, and peaceful sun-deck overlooking the Intracoastal Waterway continue to make your stays enjoyable. It's always a pleasure to welcome you, and we appreciate your recognition of our friendly and helpful team. We look forward to your next visit to Best Western Plus Myrtle Beach@Intracoastal and another pleasant stay.
"Family vacation"
Went down for a few day for a mini vacation and to meet up with some family. Was a great hotel to stay at and had an excellent staff who was always friendly. Breakfast in the morning was always hot and fresh.
We're delighted you had a great experience at Best Western Plus Myrtle Beach@Intracoastal. Thank you for spotlighting our dedicated staff and letting us know you appreciated our delicious breakfast selections. We look forward to welcoming you back soon.
"Nice place"
Me & my mom came down for a show and stayed 1 night. Nice place, convenient to The Carolina Opry. They do serve continental breakfast which looked good [eggs, waffles, grits etc..] Beds were comfy. They do have an inground pool & fitness center. Within walking distance of a few restaurants. Also have a super cool observation deck outback with chairs of the intercostal waterway. Would recommend & stay here again if needed.
Our Best Western Plus Myrtle Beach@Intracoastal team is thrilled you had a great experience. It's so good to hear that you enjoyed our central location, local attractions, and all the comfort and amenities we provide our guests. Your recommendation means a lot to us, and we cannot wait to welcome you back for another five-star visit.
"Good mini getaway"
The breakfast was good had a good variety . The location was great away from the hustle and bustle. The staff was nice and accommodating. Wish there was a hot tub and larger pool. Glad they are pet friendly. Easy check in and check out process. Will stay again if we come back
We always enjoy hearing from our guests. It's great to know that our tasty breakfast was to your liking and that you appreciated our calm location. Our friendly staff will also be glad you felt welcome while you were here. The next time you're looking for convenient, pet-friendly accommodations in the area, please come back to see us.
"Loved it!"
The room and bathroom were clean and it smelled great. The breakfast was fairly decent and the staff were friendly and welcoming. The hotel's location was a good proximity to a lot of activities and the beach was less that 5 minutes away. Will definitely stay here again.
How wonderful to hear that your recent stay at Best Western Plus Myrtle Beach@Intracoastal was fabulous, and that your room was clean and our staff took good care of you! We appreciate the time you took to write this review, and we are pleased that you enjoyed our location so close to the beach and other activities. We hope you will return soon to enjoy the gorgeous views of the water from our sun deck, and we thank you again for staying with us!
"Satisfied"
I was satisfied with my stay. The rooms were clean. But there is no fan in the bathroom, so it gets very smoky fast. The breakfast was good and very clean! The only complaint that i have is that the dogs kept barking all night. I would i thought the dogs were trained by the owner. So i didn't sleep good. The staff was friendly.
We're so happy to know that you enjoyed nearly everything about your visit, from our clean, comfortable accommodations to our friendly team members. For the future, please know that our front desk team is always available to help address any noise issues during your visit. That being said, your feedback is gratefully received and will be discussed internally. Please consider coming back to join us again soon.
"We love staying here"
We had the best time or I live at Best Western plus it was nice. It was very nice dear. I will go back again and stay there if I can get a rate. I'm cheaper rate and we will try to come back again next year. We love live staying at Best Western plus it's nice.
Dear Judith, Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal and for providing your review. We are thrilled to hear that you enjoyed your stay with us! It was a sincere pleasure to host you and we look forward to welcoming you back again soon.
"Clean. Great Staff. Very good value hotel. Pet friendly"
Stayed here four nights before Memorial Day weekend. Hotel is clean and everything freshly painted. Brad, the Assistant GM was great, helpful, and professional. Staff is great as well. Nice hot breakfast 6:30-10:00 every morning. 4 machine workout space is nice and kept cool. Pool is nice but could use some umbrellas or shaded area, that may be in the works. Overall great stay. Will be back again!!
Dear Jim, Thank you for your wonderful feedback. We're delighted you enjoyed our clean, freshly painted hotel and found value in our services. It's also great to hear Brad and our team made your stay pleasant. We're glad you appreciated the hot breakfast and workout space, and we'll consider adding more shade by the pool. We look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal!
"Humid Room"
Nice room but room was really humid that made beds covers and floor wet. Ran AC on high to try to bring down the humidity. We were asked by another guest whether our floors in the room were wet and slippery and we advised yes but think it was due to humidity in the room.
Thank you for sharing your feedback with us. We're in a high-moisture beach area, and we sincerely apologize for the humidity in your room. However, it's good to know our accommodations were otherwise satisfactory. We appreciate you reaching out and hope for a chance to make your next visit a better one.
"8 of 10, but nothing is perfect."
Cleaner than most in the price range. Room was pleasant, over all . Refrigerator cooled very little. Quiet location. Adequate parking, The hot breakfast had eggs,, turkey sausage , potatoes, grits, cereal, pastries……..good for buffet style.
Thank you for providing your review of Best Western Plus Myrtle Beach@Intracoastal. We appreciate you recognizing our spotless accommodations that offer a pleasant and quiet atmosphere, as well as ample parking, especially for the price range. We understand your feedback about the refrigerator's cooling capacity, and we will be sure to have maintenance address this promptly. It is also fantastic that you enjoyed the variety of our hot breakfast. We look forward to welcoming you back in the future.
"Comfortable and clean room"
Our room was clean and comfortable. Everyone from check in to breakfast attendant to housekeeping were friendly and helpful. My only complaints were the pillows were very small and flat and I had requested a walk in shower and we had a tub with rails. No, I did not mention it to the desk. Breakfast always had plenty of options. I will definitely stay here the next time I go to Myrtle Beach.
Dear Marsha, Thank you for being our guest during your time in Myrtle Beach. We're thrilled our hospitable team left a memorable impression on you, and we appreciate you mentioning our delicious breakfast offerings and impeccable accommodations. Your feedback about the pillows will be shared internally for further consideration, as we are always seeking new ways to improve. Please know that we do our best to honor all guest requests, and we regret that we were unable to do so in this instance. It was a pleasure having you here, and we look forward to your return.
"Excellent"
10/10 All Around Will Definitely Go Back - Great place to stay. Loved the Executive Suite. Very spacious. Our new go-to spot
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (843) 213-1440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Tina Brungard General Manager Best Western Plus Myrtle Beach @ Intracoastal
"convenient location to fun activities"
Our stay was without incident. a hot breakfast was a good one; beds were very comfortable; loved the big bathroom instead of being cramped. Entertainment and or restaurants was either North or South Myrtle Beach, Best Western Plus was located was very convenient for us. Did not check out the pool because the weather was not for pool water but it was ready to be jumped in.
Dear Treva, Thank you for sharing this great review of Best Western Plus Myrtle Beach@Intracoastal. We're pleased you enjoyed our comfortable accommodations and convenient location in Myrtle Beach. Even though the weather wasn't ideal for swimming in our sparkling pool, we hope you had a chance to visit our beautiful sun deck that features a picturesque view of the Intracoastal Waterway. Safe travels, and come back soon!
"Awesome Stay!"
Breakfast & selection was good. Housekeeping & cleanliness of the room was excellent. Amenities in the room were nice. Shower was amazing!!!! Front desk staff was friendly. Overall my stay was a 10+ .
We loved welcoming you to Best Western Plus Myrtle Beach@Intracoastal. Thank you for the positive feedback on our immaculate accommodations and friendly hospitality! Should your travels bring you back to our town, we hope you will stay with us again.
"Clean, comfortable, pet friendly room."
comfortable, clean room - always choose BWP as they are pet friendly with my dog. More typically stay at locations in FL and GA; only complaint is that the toilet paper in the room was ridiculously thin and almost unusable! Never noted this issue at your other locations I have stayed at.
Thank you for staying at Best Western Plus Myrtle Beach@Intracoastal. We are happy to hear that you and your furry friend enjoyed your stay and that you found your accommodations to be clean and comfortable. Your feedback about the toilet paper is noted and will be shared internally for future improvements. It would be an honor to host you again!
"Awesome Stay!"
What a beautiful place to stay. Very unique and comfortable, have never stayed at a Best Western quite like this! Great, hot breakfast and kept well stocked. Beds were comfortable along with the plump pillows. Staff was kind and made you feel at home. Tonya was such a joy to visit with and kept this place in awesome shape! Would definitely stay here again when in area.
Thank you so much for the five-star review. We are so pleased to hear you enjoyed your stay with us and were able to take advantage of our delicious breakfast options. We'll pass your compliments on, especially to Tonya, and we hope you'll stay with us again soon.
"Cleanliness"
The rooms where clean and the bathroom was clean as well. This was the first time we stayed at a plus so it definitely was a difference. I would recommend the plus. Breakfast was ok but I love thar it was clean that was my main concern. We will definitely stay at this one again.
Dear Jasmine, Thank you so much for the review. We are so pleased to hear you enjoyed our clean and comfortable accommodations, and we will use your feedback to help us improve the experience of future guests. We hope we'll see you again soon!
"Pool Closed"
The only complaint was the pool was closed. You advertised a pool, but it was closed the whole time. Also, the floor in our room was dirty. Everything else was nice. Staff was friendly and handicap parking was ample. I would stay there again but I hope my issues will be addressed.
We appreciate you sharing your thoughts with our team. Please accept our apologies for any misunderstandings in regard to the pool and for not meeting all of your expectations. However, the good news is that we are currently ripping out all of the hotel's room carpet and replacing it with hardwood flooring, a project that will be completed by December. The already completed changeover in many rooms brings the look and feel of a very clean and modern guest room. Hopefully, you will opt to visit us again and enjoy our new-look room.
"The best ever!! Will be back.."
Very quiet and pet friendly..great breakfast. Beautiful scenery..clean rooms.almost great restaurants plenty to do would stay at this hotel again and again ..courteous staff very helpful and pleasant attitude wish the pool was up and running..
Dear Scott, Your perfect rating and positive review are much appreciated! We take pride in providing clean, peaceful accommodations and top-notch service, so we're happy to know we succeeded with you! Thank you for highlighting our delicious breakfast, a pet-friendly atmosphere, and gorgeous views you can access on our stunning sun deck. While we apologize that you were unable to experience our pool, we hope to welcome you back again soon so you can take a swim and have another fantastic stay at Best Western Plus Myrtle Beach@Intracoastal!
"Very nice bed and breakfast"
Great hot breakfast. Very nice stay for myself and 5 other team mates. The beds were very comfortable and the rooms were very clean. Only minor complaint was that our rooms were on the 3d floor and the internet signal is so weak up there that I had to go down to the lobby to use my laptop computer.
"Loved it here!!!"
Great facility and hot cookies upon checkin! The breakfast was great and loved that it was pet friendly! The staff was very nice and helpful we had an issue with our door and they were really quick to fix it. Great deck overlooking the intercostal waterway it was beautiful!
It was our pleasure to welcome you and your furry friend to Best Western Plus Myrtle Beach@Intracoastal for your recent stay! Our staff loves to make our guests feel at home, and we're delighted that they left a great impression on you. Rest assured, your feedback regarding your door will be addressed immediately with our team to ensure improvements are made. We trust that this inconvenience did not impact your stay too much, and we're thrilled you had the chance to take in the beautiful sun deck overlooking the Intracoastal Waterway. Thank you for choosing us, and we look forward to hosting you again for another unforgettable getaway.
"Great stay"
Great hotel. I had a great stay. The staff was very friendly and attentive. While I was not a fan of the traffic of the area that was clearly not the fault of the hotel. I'm just gonna have to ramble here to make the minimum word count. I'm not sure how my opinion requires a minimum.
Dear Arthur, Thank you for taking the time to share your positive experience with us! We're delighted you had a great stay and found our team welcoming and attentive. We understand that external factors like traffic sometimes impact the overall experience, but we're glad it didn't overshadow your enjoyment of your time here. We appreciate your feedback and look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal for another great stay!
"Would stay again in in area"
Hotel is very convenient we were in town to go to SextonDental, staff is super friendly, breakfast was good, lots of options, the back patio overlooks the intercostal waterway. Room was clean and stocked with plenty of blankets, towels & pillows, coffee & teas. Lots of dining options & shopping close by. It's not a top of line hotel but it's definitely not bottom of barrel. We were very comfortable and there was alot of kids there and we didn't hear any noise! I like to stay at another chain that offers 2 qn beds and a sleepersofa & kitchenette but it was unavailable so we went with Best Western. Can't really complain about much for the price Toni was so sweet, she really makes you feel welcome
Dear Nicole, It's wonderful that you found our hotel convenient for your visit and that our team, especially Toni, made you feel welcome. We're also glad you enjoyed our breakfast variety, the view from the back patio, and the cleanliness and comfort of your room. Your kind words about our quiet atmosphere are especially appreciated. We hope to welcome you back soon and provide another pleasant and comfortable experience at Best Western Plus Myrtle Beach@Intracoastal.
"Awesome"
It is always wonderful staying at this hotel. From the friendly staff to the cleanliness of the entire property. Reasonable prices. This will always be our hotel of choice when we go to Myrtle beach. Great breakfast choices also here. Please keep up the awesome work!
Dear Barron, We are so pleased to have been able to welcome you back to Best Western Plus Myrtle Beach@Intracoastal! Familiar faces are our favorite, and we appreciate your loyalty. Thank you so much for your perfect rating and kind words about our hospitable team, high standards of cleanliness, and fantastic value. Take care, and know we look forward to your return!
"Best location"
The bed was so comfy. The room was clean. It was located in the best place for families. We didn't have to drive far for food, there are so many places to eat. Also the hot breakfast in the morning was so good. There is a seating area on the river behind the hotel to watch the boats and enjoy a meal of you like. I will be coming back.
Thank you for taking the time to leave a review. We're very pleased to hear you enjoyed our delicious breakfast and clean, comfortable facilities. We hope you'll visit us again soon!
"Housekeeping needs some work"
Staff was very nice. Liked that this place had laundry and dryer in the building. Also liked that you could get a place to get ice in the building. Room was clean for the most part, hard a couple dirty towels in the room, floor had some sand on the floors, and shower/ tub had hair and dirt in it.
Dear Taylor, Thank you for sharing your feedback on your recent stay at Best Western Plus Myrtle Beach@Intracoastal. We are pleased to hear that our helpful service and amenities added to the enjoyment of your stay. In addition, your concerns about housekeeping are taken to heart and will aid in ensuring positive guest experiences in the future. We hope to welcome you back to see us again soon!
"Great stay"
We had a really nice stay! The ladies at the front desk were so nice and friendly. The lady who did breakfast worked her butt off and kept the area very clean and food constantly replenished. We were there 5 days and breakfast was 2 or 3 hot items plus oatmeal and gravy. They have a really nice coffee machine, too! The only complaint is that the first floor has vinyl flooring. I can tell it was swept well but it was filthy. It needed a good scrub. We stayed in a room with 2 beds and it was a bit tight for a family of 4 with a pack and play and dog. But there was a small table to eat on plu a chair and ottoman. The pool was open! The water area with deck was nice as well! I read a lot of reviews for a lot of hotels in the area and this place is definitely a nice place to stay and is budget friendly. I was also really happy the room did not smell like dog as that can be a problem with dog friendly hotels. There is a small amusement center next door, go karts are electric so it's not noisy (at least in the off season). There are 3 or 5 giant AYCE buffets in a row and a bunch of restaurants you could walk to. The outlets and Walmart are close by. We would definitely stay here again!
Dear Harli, Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal! Our team is delighted you received excellent service and enjoyed our delicious breakfast. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!
"Okay, but could have been better"
It was a decent stay. However, walls are thin so I was woken up several times one night by a lacrosse team having a party. Drinking and going all around the hotel. They also devoured every bit of the breakfast the next morning. & when I got out to my car the next morning they had gotten hand prints all over it. Very frustrating
Dear Erika, We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the behavior of other guests. Our staff is always happy to assist in situations like this. If you're in the area again, we hope you'll come back to see us.
"Peaceful and relaxing."
Room very clean and beds were very comfortable. All employees that we came in contact with were very polite and helpful. The breakfast was very fresh and delicious and filling for our long journey back to Pennsylvania. Our check in and check out was made very easy. Getting into our room a little early was a plus. Thanks for an excellent stay.
Dear Ben, We were happy to provide you with clean, comfortable accommodations, and we're glad you felt welcome while you were here. It's also great to know that our tasty breakfast was to your liking. The next time you're in town, please come see us again at Best Western Plus Myrtle Beach@Intracoastal!
"Family fun in North Myrtle Beach"
This hotel is a great option for those not wanting to be in the craziness of Myrtle Beach main strip. It's convenient to everywhere that you need to go. The beach is just a 5 minute drive for catching those early morning sunrises. Beds are comfy, breakfast was great, & lots of great space to walk your dogs! Pool was still closed, so that would be the only down size for us. Especially since it was during Spring Break.
Dear Janie, Thank you for taking the time to share your thoughts with our team. We are thrilled to have earned a perfect rating for your time with us. Knowing that our convenient location served you well makes us delighted. We are glad that our beds, breakfasts, and walkable space made a positive impact on your stay with us.
"Weekend getaway for Run to the Sun Car Show"
Great location off the beach with everything we needed. Staff was courteous and professional. The room was clean and well maintained. Breakfast selections were good. Check-in and check-out were quite easy. Cleaning staff was also friendly and helpful. Location was close to many restaurants and the event we attended. Good stay! The only complaint is that the handicapped room was not on the first floor. Getting a mobility scooter on and off the small elevator was a challenge.
Thank you so much for choosing to stay with us while you were in town for the car show! We're thrilled our location worked well for your plans, and we appreciate your kind words regarding the service provided by the team. Please accept our sincere apologies for any frustration felt or inconvenience caused by the placement of your room. Thank you for sharing your feedback. If your travels bring you back this way, please do not hesitate to reach out to us directly when making your reservation so that we can ensure a seamless and stress-free experience.
"Good location/good parking"
Good room for handicap using a scooter. Staff friendly and helpful. Clean and updated with all amenities. Convenient location for Myrtle Beach events and easy access to highway. Wide variety of choices for breakfast, hot and cold with hostess quick to offer assistance when needed.
It was a pleasure to welcome you to Best Western Plus Myrtle Beach@Intracoastal. We're so glad you loved our convenient location in Myrtle Beach and the tasty breakfast options. Our team strives to make each guest feel right at home, so we appreciate your positive feedback on our hospitality. We'll see you again next time!
"Great place to stay"
Comfortable beds, good breakfast (did run out of yogurt though) good coffee variety, friendly staff. Already booked again for my daughter's wedding in July. I loved the back area of the property that overlooks the intercostal waterway. A good spot to stay, close to so much in North Myrtle Beach.
Dear Judy, Thank you so much for taking the time to share your thoughts on your recent visit. We're delighted you were comfortable during your stay, and we appreciate you mentioning our delicious breakfast offerings and hospitable team. Receiving recognition for the stunning views from the sun deck is always appreciated as well! It was a pleasure having you here, and we look forward to welcoming you back in July.
"Last minute accommodation"
Even with remodeling happening at the hotel the room and service was amazing. Definitely will return with my family even with the fur baby as they accept dogs and you can't tell dogs have stayed there. The deck at the back it's nice however we were unable to use it due to the weather.
Dear Nelly, It was such a pleasure welcoming you to Best Western Plus Myrtle Beach@Intracoastal! We're delighted our excellent accommodations and stellar service were the highlights of your visit, and we appreciate you mentioning our pet-friendly atmosphere. Thank you for your glowing review and perfect rating, and we hope you return soon.
"Feb business trip"
The room was clean and the staff was very helpful and friendly. The only issue I had while there was when I was checking out. The door lock would not let me back into my room, even though it was still before checkout time. The manager reset the lock, but I still had to keep the door ajar or else the lock wouldn't open for me.
From our clean accommodations to our friendly team members, we're happy to know that you enjoyed nearly everything about your visit. We apologize for any inconvenience with the door lock and we will be sure to keep your comments in mind. Thank you, and we hope to see you again soon.
"Myrtle Beach"
Service was great and the location was great breakfast was also very good my only complaint would be a little light on the shower water pressure and small shower stalls...... Bed was comfortable and TV selection was good.... Refrigerator in microwave and coffee maker and room was a plus
Dear Lancey, We appreciate you sharing your thoughts with us. It thrills us to know that you enjoyed our amenities, accommodations, and service. We are delighted that our location and breakfast made a positive impact on your stay as well. Your feedback is important to us, and we will be sure to share it with our team for improvement.
"Returning Guest!"
This is my second stay at the Best Western Plus Myrtle Beach Intracoastal Waterway Hotel. Very clean, comfortable and affordable. Enjoyed the large room with the in-room whirlpool! The staff is polite and helpful. Already booked for a future stay!
Dear Kay, We are delighted to have welcomed you back to Best Western Plus Myrtle Beach@Intracoastal and to have exceeded your expectations again! Thank you for sharing what you enjoyed the most. It is the best compliment to have you return and to know you already booked your next visit! Until next time, safe travels.
"nice once painting is done"
Very nice, super clean, would have nice to know it was being painted. The fumes gave me migraines. The staff did their best to move us to a room that did not smell as bad which was better. A disclaimer would have been nice. The food at breakfast was good the the coffee maker in the lobby was awesome.
Thank you so much for the high rating and we're so happy to know that our clean accommodations left a positive impression on you. While we apologize for any unpleasant odor during your visit, we're happy to know that our team was able to move you to a new room. Your feedback will be kept in mind for the future and we hope you will consider joining us again soon.
"Wonderful Visit"
This motel has been renovated and is very nice. It has new wood laminate floors throughout, fresh paint, new bathroom fixtures, etc.. The breakfast area is spacious and the food is delicious. Comfortable bed. Very fluffy pillows. Fresh fragrance in room.
Dear Daniel, It's an honor to receive your outstanding review of Best Western Plus Myrtle Beach@Intracoastal! We're delighted you enjoyed our beautifully remodeled property, spacious breakfast area, delicious morning meal, and comfortable, freshly scented accommodations. Many thanks for your warm compliments and we hope you'll come back.
"A great stay"
We always stay here. We have never been disappointed. It is a great location to yhe places we like to go to. The staff is always friendly. We are looking forward to coming soon and when we do we will pick this location to stay at, rooms are clean and comfortable.
Thank you! It's always a delight to welcome you back to Best Western Plus Myrtle Beach@Intracoastal, and we are thrilled you continue to be impressed with all we have to offer. Our amazing team will be honored to know their great service and our clean comfortable rooms continue to impress you. We look forward to welcoming you back for many years to come.
"Always a great stay!"
Rooms and hotel in general are very clean. Friendly and helpful staff, plenty of items for breakfast, lots of parking. I have stayed at the hotel on multiple occasions and have never had any issues. Thanks for making my stay an enjoyable one!
Dear Laura, Thank you! It's always a pleasure to welcome you back to Best Western Plus Myrtle Beach@Intracoastal and we are delighted to know you continue to be impressed with all we have to offer. We are quite proud of our beautiful sun deck overlooking the Intracoastal Waterway, so we hope you're able to make time to sit back and enjoy it. We look forward to welcoming you back again soon.
"Quick trip to Myrtle"
This is a very nice location. The service was very good. Room was clean and comfortable. The price was very reasonable as it was the off season. This was an unexpected visit & I booked the same day at a good rate. Only complaint, now for the second time, is the coffee. It is terrible. I like a good black coffee and the newer machine had a vanilla flavor for both selections of black. I could not drink it and had to go to a convenient store to purchase good coffee. Overall I will continue to visit this Best Western location but am hopeful they go back to better coffee which is an important part to my morning as well as others I talked to during the stay.
Dear Mark, Thank you for your review and for choosing Best Western Plus Myrtle Beach@Intracoastal for your unexpected visit. We're pleased you found our service good, your room clean and comfortable, and reasonable price. We appreciate your feedback on the coffee; understanding that a good cup of black coffee is an essential part of many guests' mornings, we'll take your comments into consideration as we continuously strive to improve our offerings. It's wonderful to know you plan to continue visiting us, and we look forward to welcoming you back. We hope to meet and exceed all your expectations on your next stay.
"Terrific Place"
Wonderful stay. Great staff. Well cared for. Terrific parking. Excellent breakfast, Would definitely go back. Even had cafe latte machine. One of nicest of places we've seen on our southern roadtrip in January. About all I can say - reccommend it to others.
Dear Bruce, Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal! We are thrilled you enjoyed interactions with our team members and started your day with our exceptional breakfast. It's gratifying to be a highlight of your southern road trip. We appreciate your recommendation and eagerly look forward to welcoming you back on your future travels!
"Wonderful experience"
Iwonderful place to stay! very clean, the staff was amazing & the breakfast was delicious. It was also pet friendly! We had a reservation at another hotel that was also pet friendly, but we had a boxer and that hotel said boxers were not allowed. Best western made up for the previous place.
Dear Rebecca, From our spotless accommodations and hearty breakfast to our helpful staff and pet-friendly atmosphere, we are thrilled you had an outstanding stay with us at Best Western Plus Myrtle Beach@Intracoastal! Whenever you need to get away from it all with your furry friend, please come back and see us!
"Happy Customer!"
Whether you're in house or via phone with the hotel staff, or speaking with the rewards team, you'll always get the best personalities! They definitely aim to serve their clients and give us the best experience!
Thank you so much for the high rating, and we're delighted to know that our amazing team impressed you during your experience with us. Please consider coming back to join us again soon!
"Worth a stay"
The Best Western Plus was just what we needed. The microwave, good size refrigerator and Keurig coffeemaker were great as well as the coin-activated laundry room. The room itself was well lit and clean, nothing fancy. A full-course buffet breakfast had a variety of choices including scrambled eggs and sausage, and the breakfast was included in the price of the room. Without hesitation, we would stay there again.
Dear Diane, Thank you for staying with us at Best Western Plus Myrtle Beach@Intracoastal. We appreciate your compliments regarding our numerous amenities, clean accommodations, and tasty breakfast. It was an honor having you as a guest, and we look forward to your next visit!
"Very Pleased"
The prices were like before covid..Something we could afford.. Plus traveling with pet. They have a nice pet area ..Small pool.. Plus a cool dock out back.. Great location.. Felt safe.. Clean property.. Nice bed...
"Clean and updated. Love this spot!"
We love staying here! It's very clean and smells good! We first stayed at BW beachfront at MB and it was disgusting and outdated and the Bfast was horrible. We checked out and moved to this one. The employees are very warm, friendly and helpful. The breakfast is delicious! My favorite thing is the dock area by the water..so peaceful.
Dear Heather, Thank you very much for taking the time to share your comments with us! We are delighted to know that you enjoyed your overall visit and appreciated our clean and fresh atmosphere, friendly staff members, and delicious breakfast options. It was truly a pleasure hosting you, and we hope to see you again soon!
"Family Visit "
Nice and quiet . Enjoyed walking outdoors by the deck that overlooked the water. Staff was very friendly. Plenty of places to eat in the location area. Loved the fact that the hotel smells of bleach all day long. Dog friendly hotel which I appreciate
Dear Susan, Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal! We're glad our quiet, welcoming accommodations impressed you and that you appreciate our pet-friendly rooms. The next time you're in the area, please come back to see us.
"The breakfast was awesome "
I love the friendly environment and the family feeling the staff gave me from the time we came until we checked had a problem in the room the staff handled it quickly and made sure that everything was good with us
Here at Best Western Plus Myrtle Beach@Intracoastal, providing friendly and attentive service is always our goal, so we are delighted to hear that our attentive team was able to resolve any issues that you may have faced. It was a delight hosting you, and we hope that you will allow us to welcome you back for an even better stay soon!
"Our quick getaway"
Wonderful experience. Best employees and quiet. Just what we needed. We had been on a lengthy road trip with some of the stops having a deadline. Nice to have time to enjoy. We even took ok our first helicopter ride.
Dear Kathy, Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal. We're glad you had a quiet visit and felt welcome while you were here. Please come see us again soon, and be sure to take advantage of our beautiful sundeck during your next visit.
"Had a great day at the best Western in Myrtle Beach South Carolina"
Staff was polite and courteous. Very helpful. Room size nice and roomy. microwave, coffee pot ,nice size fridge. Very reasonable price will definitely stay again. Had a very pleasurable experience. ⭐️⭐️⭐️⭐️⭐️
Dear Don, Thank you for choosing to stay with us at Best Western Plus Myrtle Beach@Intracoastal! We are thrilled to know that you enjoyed our friendly staff members, spacious and well-equipped facilities, and reasonable rates. It was truly a pleasure hosting you, and we hope to see you again soon!
"I love this place."
I want to go back in a few months. We try to go at least 2 times a year. The employees are always so helpful. We love to go next door to Original Benjamin to eat crab legs. The breakfast is awesome.
Dear Larry, It was a pleasure to welcome you back to Best Western Plus Myrtle Beach@Intracoastal for another excellent visit. Returning guests pay us the greatest compliment by continuing to choose us for our high standards of service and exceptional accommodations. We hope you had a chance to take advantage of our beautiful sun deck that overlooks the Intracoastal Waterway. Thank you for your five-star rating, and we look forward to seeing you again next time!
"Perfect honeymoon"
perfect all the way around. So happy to have stayed at the hotel. We had a great time the breakfast was excellent every morning. I feel like I was at a restaurant it was so much variety to choose from. The pool was great. The room was so clean I was just amazed.
Dear Diamond, We're thrilled you had a perfect honeymoon at Best Western Plus Myrtle Beach@Intracoastal! It warms our hearts to know that you enjoyed your stay so thoroughly. We're delighted that you found our breakfast excellent and the variety impressive. The pool and clean rooms added to your experience, and we're grateful for your kind words. Thank you for choosing us for such a special occasion, and we hope to have the pleasure of welcoming you back for more memorable moments in the future.
"Better than expected"
We celebrated our honeymoon in Myrtle Beach. From the minute we walked into Beat Western we felt welcomed especially as an interracial couple. The room was so cleaned I felt like I was at the Hilton . The breakfast was amazing. The pool was great. The location was perfect. I have no complaints. We definitely would stay there again.
Dear Sabrina, Thank you for leaving us a five-star review. We are honored to have been chosen for your honeymoon. It makes us delighted to know that you appreciated our cleanliness, breakfast, location, and pool. We are glad our team made you feel welcome. The best compliment we could receive is your wanting to stay with us again. It was a pleasure to have you as a guest, and we look forward to welcoming you back.
"Earned my Business "
Clean rooms, courteous staff, and fairly priced considering Mustang Week was in town. I was even given choice of what room I wanted which was extremely convenient. I'd definitely stay here again.
It was a pleasure to welcome you to Best Western Plus Myrtle Beach@Intracoastal while you were in the area for Mustang Weed, and we are thrilled you had such a wonderful visit. Thank you for the lovely compliments about our great staff and clean accommodations. We look forward to welcoming you back again soon.
"Great Experience"
The room was much more than I was expecting for getting the room for under $70. Also the women who brought breakfast to a whole bus load of people leaving that morning was amazing - the food was hot and the service was great. The whole staff was very pleasant and accommodating. I requested a hair dryer and they brought one up very fast. Of course I found the hairdryer was already in the room hanging behind the door....oh well!
Dear Patricia, Learning that we exceeded your expectations made our day! Thank you so much for your kind words about our great accommodations, stellar service, and tasty breakfast offerings. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
"Don't stay here. Bad for your health"
Dirty, smelly, hotel. black mold in the room. Was gonna stay a month checked out on the fourth day. Requested a refund. I don't reccomend this hotel to anyone, especially if you have health issues. The deck in the back was nice.
We appreciate that you took the time to share your experience; however, we do find it very concerning. Providing top-notch accommodations is always our goal, and you can rest assured that all of your feedback will be reviewed with our housekeeping and maintenance teams to ensure that we are meeting our own high standards. Thank you for reaching out, and we wish you safe and happy travels ahead.
"Clean, poor mattress quality"
Staff was very kind and courteous. Breakfast was very good. Tables in breakfast area need to be cleaned better and more regular. Mattress on bed was not satisfactory. It felt as if the two occupants were on different levels. Shower could use updating
Dear Barry, Thank you for leaving a review. We are so glad you chose to stay with us during your trip to Myrtle Beach, and we appreciate you highlighting our hospitable team and delicious breakfast offerings. That said, our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you will have a chance to come back soon.
"Worth the $$$"
We had to find a room quick due to time running out at another hotel. Although they were short staffed, our rooms were very clean and the breakfast staff even helped us with something to drink although they were cleaning up. Very friendly staff. Heck, I became a member!!!
Thank you for taking the time to give us a five-star review. We're so glad you became a member; welcome to the family! We appreciate your patience and are glad that you were able to start your day off right. The next time you're in the area, we hope you'll count on us for our comfortable accommodations, friendly service, and competitive rates.
"Amazing! Great for solo travelers and families."
Brad, the assistant manager, was truly amazing! He was kind, met each guest “where they were” and made our stay incredible. It was like staying at a 5 star, but on the strip in Myrtle Beach. We were dealing with a family loss and he let us know about the private deck which provided a much needed sanctuary for us. Everyone was kind, thoughtful and honestly wanted to help. Dino, the maintenance man, was an insightful guide. Breakfast was a full one. The pools a little small, but perfect for families with young kids. Forget the downgraded motel perception of this chain. They are a different experience all together. Thank you, Brad!
It was our privilege to provide you and your family with some much-needed comfort during such a difficult time. We will be sure to let Brad and Dino know that you appreciated their hospitality. Thank you for spotlighting our relaxing sun deck and hearty breakfast, and we hope to see you again at Best Western Plus Myrtle Beach@Intracoastal for another flawless stay.
"Best Hotel Experience"
Everyone in every part of the staff was awesome. I extended my stay with no issues, had a terrible headache on checkout day and Lisa worked with housekeeping to get me a later checkout so I could rest before my drive and didn't have to pay for another night. I can't say enough about everyone at the front desk and how wonderful they were. I just retired from the car business and I would love to have had this whole team working for me.
Thank you so much for choosing to stay with us at Best Western Plus Myrtle Beach@Intracoastal. We are thrilled to learn you had a comfortable stay with us. We pride ourselves on helping guests resolve any issue promptly, so it is good to hear that our team worked efficiently to accommodate you when you weren't feeling well. We will be sure to pass along your kind words to Lisa and the rest of the housekeeping team. Hopefully, you visit us again next time you are in the area. It was a pleasure hosting you.
"Wonderful Stay"
My husband and I stayed at this location for our 15th anniversary. We truly enjoyed our visit. The hotel was very managed and tge staff were very professional and curtious. It was conveniently located to the beach and eating establishments.
Dear Rosalia, Thank you for the outstanding review of your recent stay at Best Western Plus Myrtle Beach@Intracoastal. We're glad you and your husband enjoyed your special occasion with us and our excellent location close to the beach and numerous restaurants, and polite and attentive staff. It would be our pleasure to host you again should you return to Myrtle Beach, so come back soon!
"Quick weekend getaway "
Great staff at the front desk. Willing to work with our last-minute issue. Very quiet overnight, Very comfortable beds with lots of pillows, clean and spacious. Very good variety for breakfast.
Dear Julies Thank you for honoring us with your patronage. We are delighted to know our team helped smooth over your arrival so that you could enjoy our luxurious accommodations. Our breakfast service is a point of pride, and we are glad to hear it did not fail to impress. We are constantly improving the guest experience, including a gorgeous new sun-deck that offers an astonishing bird's eye view over the Intracoastal Waterway, so we hope you'll visit us again soon to enjoy our continual evolution in hospitality.
"Great Stay"
Our stay was great. The staff was very cordial and professional. The breakfast was Outstanding as well as the breakfast staff. The meals were served hot and fresh. They kept the breakfast area clean. I took a sneak peek in the in the kitchen, floors and counters clean. More importantly the staff was clean.
We appreciate your patronage and enjoyed hosting you as much as you enjoyed staying with us. Our team always endeavors to exceed expectations, and we are flattered to receive accolades in that regard. It is among our top priorities to always provide our guests with a delicious and clean breakfast service. We hope to welcome you back soon, especially now that the property boasts an elegant sundeck that offers an unparallel view of the Intracoastal Waterway!
"Not the best…."
It was quiet , no bugs. However there were 3 long brown hairs in the bed. The drapes were stained and broken from the track. The ceiling had water damage and had some bubbling. Other wise clean. Needed a last minute place to stay. Wouldn't stay again.
We're sorry to hear about any cleanliness concerns during your visit. Our team will be sure to look into your comments further and make changes where necessary. Please consider giving us another chance soon.
"Nice hotel, good breakfast, inland waterway deck "
The double handicap room was roomy and clean except for the chair with a stain. The bathroom door was too small for the wheelchair?! The fridge is big, no freezer. The ceiling fan was a plus. Room was cool and quiet. They kept the dogs at one end of the hallway, which was nice . The deck overlooking inland waterway is wheelchair accessible, but it is at the end of the parking lot. Breakfast is good. They have a covered entrance and automatic doors. Rug at entrance is a trip hazard.
Dear Liz, We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our clean, spacious rooms, provided you with a quiet place to rest. However, we apologize for any difficulty accessing the bathroom and sundeck. We'll keep your comments in mind, and we invite you to stay with us again should you be back in the area.
"Best Western plus"
The staff was amazing and super friendly. Our room was easy to find. My only downfall to my stay was that there were roaches in the room. I know its not always the hotels fault as dirty people bring in bigs but it made my stay uneasy for myself and my kids
Dear Shirley, Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we apologize for the situation you described regarding the pests. Thank you for bringing this to our attention and we will be sure to work with our contracted pest management service to prevent any future occurrences. It's our hope we have another opportunity to welcome you back and impress you with the stay you expected and deserve.
"My experience in Best Western plus"
The room was very clean. The blankets and towels were spotless. I loved the wooded floor and the bathroom. The breakfast was OK and the staff are all nice and professional. The lady that served breakfast was very pleasant. I am my kids enjoyed our stay. I will definitely stay in the hotel next time and I recommend the hotel to anyone that needs affordable and comfortable place to stay at Myrtle Beach.
Dear Rebecca, We're delighted to hear about your recent experience with us, and we're so pleased that you recommend us to your fellow travelers! It's great to know that our impeccable accommodations, hospitable team, and excellent value helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!
"Good Place to Lay your Head"
Enjoyed the location and size of the room. Room was clean but could have been a little cleaner for me. Breakfast was good but choices were limited. The staff were friendly and helpful. Especially Jessie and Shawn who worked breakfast. I would stay again.
Thank you for reviewing your stay. It's great to read our friendly team members helped make your experience even better, and we'll certainly pass along your compliments to Jessie and Shawn. It was our pleasure to offer you breakfast, but should you desire other options, we're also happy to recommend nearby restaurants. We value you as our guest, and we hope you will return soon.
"Ok for the price"
Pretty good place to stay on a budget. The hotel is old, but has ben renovated. Very low ceilings in the hallway, especially on the second floor. I am only 5'-8”, and I could touch the ceiling standing flat. When Jesse and Shawn are working the breakfast area, it is the best. Jesse is very outgoing, friendly, and helpful. The food was good when she was there. A different crew was there our last morning and it was the opposite. It was obvious that the hostess did not want to be there. The hash browns were undercooked and the bread was on the verge of being molded! The front desk staff was ok. The room was nice, quiet, and while not spotless, it was clean enough. The pool is small and the pool area is poorly maintained. The deck that overlooks the intracoastal waterway is nice, but it is at least 50 yards from the hotel across the parking lot. The location was good for what we were there for. If looking for a cheap place for no more than 2 nights, I would stay there again.
Dear James, Thank you for taking a moment to leave a review. We appreciate you shining the spotlight on our excellent value, Jesse and Shawn's hospitality, and our lovely sun deck. Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. It was a pleasure having you here, and we look forward to your return.
"Myrtle Beach trip."
We always enjoy our trips to Myrtle Beach, and we always choose Best Western. The staff is always the best and the location is near all our favorite attractions. We highly recommend Best Western. Also, very fare rates.
Dear Thomas, Thank you for the kind review and recommendation! We're glad our convenient, affordable accommodations and friendly staff continue to impress you, and we look forward to hosting you again at Best Western Plus Myrtle Beach@Intracoastal.
"Ann"
Great hotel! As soon as you walk In you experience a chill, beachy vibe! Clean room. Comfy bed. Staff all really nice! Free breakfast excellent. Free coffee and tea always a plus! I would recommend to anyone! Perfect for me and my daughter for her volleyball tournament.
Dear Ann, Thank you for the outstanding review of your recent stay at Best Western Plus Myrtle Beach@Intracoastal. We're glad you and your daughter enjoyed your time with us and our lovely facility, clean and comfortable accommodations, delicious breakfast, and exceptional service. It's the best compliment knowing you recommend us to fellow travelers. It would be our pleasure to host you again should you return to Myrtle Beach, so come back soon!
"Great hotel, excellent value"
The hotel was great! Very clean, ample breakfast with plenty of options. The only small thing to improve would be the water pressure, it was a little low in my room but no big deal. Overall a very good experience, especially for the value!
It was our pleasure to welcome you to Best Western Plus Myrtle Beach@Intracoastal. Our housekeeping department will be delighted you noticed their attention to cleanliness, and our operations team will take a closer look at our water pressure. Next time you travel to Myrtle Beach, you can count on us for the value you deserve!
"Great Breakfast & Caring employee"
The room was clean with plenty of space to relax. All employees were friendly. The breakfast lady was very helpful and friendly. Overall the hotel was clean inside and out. I have stayed here before and will stay again.
From our spotless rooms and friendly staff to our delicious breakfast, we are delighted that you had a fantastic experience with us! The next time you need a relaxing stay, please revisit us at Best Western Plus Myrtle Beach@Intracoastal!
"Cozy and modern Best Western"
We had a lovely stay at the Best Western Myrtle Beach. Although we only stayed one night everything was very fresh, clean and modern. The hot breakfast was very good and satisfying and check-in/out was fast and efficient. I would definitely recommend this hotel because the staff are very friendly and welcoming and they put a lot of effort into renovating everything giving it a cozy, modern, and fresh feel to the entire place.
Thank you for trusting Best Western Plus Myrtle Beach@Intracoastal with your recent lodging needs. It's wonderful to hear you had such an enjoyable night's stay and appreciated our clean and modern accommodations, as well as the opportunity to try our delicious hot breakfast menu. We're grateful for your positive review and recommendation, and we hope to have the pleasure of your company the next time you're in the area.
"Great hotel, excellent price"
Recently stayed at the Myrtle Beach location with a group of friends and family for an event. Manager was extremely helpful with accommodations for the group and suggestions for group dining, etc. Rooms were clean and updated and price was incredibly reasonable. Beds were really comfy. Breakfast hostess did a great job and the food was good. Overall very good experience!
Dear Ron, There are plenty of reasons to enjoy a visit to Best Western Plus Myrtle Beach@Intracoastal, and we are thrilled to see that our clean, comfy accommodations and affordable rates were some of yours. The phenomenal staff is just the cherry on top. It was an honor to help you and your group have a fantastic experience. Thank you so much for the perfect rating. We look forward to welcoming you back again soon.
"Would visit again"
The rooms were clean. They had many different breakfast options. The location was very convenient. We would definitely chose this hotel again if we found ourselves visiting Myrtle Beach in the future.
Dear Beck, Clean accommodations are the name of the game at Best Western Plus Myrtle Beach@Intracoastal, so we're thrilled to hear that you appreciated that alongside our amazing location. Hearing that you'd choose us again the next time you're in town is the best compliment. We hope your travels bring you back this way soon!
"Enjoyable time one the best places to stay"
We enjoyed our stay and look forward to coming back. Staff was friendly as always. We like the location. The rooms are clean and comfortable. The breakfast in the morning is good and helps you getting going.
It is great to see that you enjoyed your recent visit! We are thrilled that you enjoyed our top-notch accommodations and delicious breakfast offerings, as well as our excellent location. Your repeat business means the world to us, and we hope that you will come back to see us at Best Western Plus Myrtle Beach@Intracoastal again soon!
"Charlette was the best!!"
Charlette was the best and a blessing during this crazy holiday season! Very quick, super helpful, and incredibly kind. Was able to get my 2 dogs and myself checked in quickly and smoothly. She's my Christmas miracle!
Thank you for spending the holidays at Best Western Plus Myrtle Beach@Intracoastal. Charlette is a valued team member, and we know she will be delighted to read your praise for her attentive service! The pleasure was all ours, and we'll see you again next time you travel to Myrtle Beach.
"Beautiful experience - Thanks Ms Charlette!"
Absolutely phenomenal; come here! Superb service by Ms Charlette; friendly and professional. Clean, beautiful, comfortable room and building. Delicious, lavish hot breakfast. Care and excellence in every corner of this experience! Please give Ms Charlette a promotion and a raise! After a ghastly experience from the shady owner at Ocean star Hotel, I was greeted by Charlette's warm smile at this gorgeous hotel. Turned my evening into a celestial experience. My wife and I will be coming to BW again, you've won our business! Joyous HolyDays -Judah Hudson
Dear Judah, To hear that you enjoyed our immaculate accommodations and top-notch service is music to our ears. Charlette is a true gem and we are so lucky to have her. We will definitely pass along your praise. Thank you so much for the exceptional review. We look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal.
"Top notch stay"
Top notch Best Western Plus property. The room was super clean, the bed was one of the most comfortable I've slept in at a hotel, the furnishings and decor were fresh and attractive. The breakfast included a good selection and was good quality. The location convenient, though it is a few blocks from the ocean. Plenty of food options in the area.
Wow! Thank you! Reviews like yours are exactly what we strive for every day. We know how important a clean room, a comfortable bed, and a good breakfast are, so it's a pleasure to hear we were able to help you start your day on the right track. We look forward to having you stay with us again at Best Western Plus Myrtle Beach@Intracoastal.
"Excellent"
Very clean hotel, including hallways. Also very excellent breakfast. The room telephone did not work, I reported it twice, but nothing was done. Front desk told me that the wiring has been replaced in several rooms to address this issue.
Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal! It was our pleasure to provide you with a clean place to rest in the area, and we're also glad our breakfast hit the spot. Our maintenance team will take a look at your phone and make the necessary corrections, and we hope to see you again on a future trip!
"David W"
We sure enjoyed our Breakfast, Lashanda was great and kept the breakfast area clean and neat. She kept the tables wiped down after each diner left and made sure all food items were restocked. Lashanda always had a big smile for everyone
Dear David, Thank you for your great review! At Best Western Plus Myrtle Beach@Intracoastal, we work hard to offer high-quality service to every guest and will make sure to share this feedback with Lashanda to give her the recognition that she deserves. She will be delighted to hear your feedback! It was a true pleasure having you here with us, and we hope to see you again soon.
"A great little hotel"
Checkin was simple and the front desk attendant was super nice. Rooms were very clean and bed was comfortable. There is a go cart park beside the hotel. It was closed during our stay so I'm not sure how that would impact a stay. Every employee we met was super nice and willing to answer any question we had.
Dear Kristin, It was a pleasure to welcome you as our guest, and we're elated that you thoroughly enjoyed your stay with us! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional service for our guests. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
"Thanksgiving week in the Myrtle Beach area."
Comfortable stay. This is a nice location on the intercostal and close to many restaurants. Our room was clean and nice. The breakfast was very good . I asked for the young ladies name as she did an outstanding job. Thank you Lashanda for a great job. This breakfast was the best I have had at motel in a long time. We will be back.
Thank you for taking the time to leave us your review, and we're thrilled to hear that everything from our convenient location to our tasty breakfast impressed you during your visit. Please come back to Best Western Plus Myrtle Beach@Intracoastal soon!
"Great Thanksgiving Break"
Char and the entire staff made my family stay this Thanksgiving a breeze. From Char's warm greetings to the special cleaning of my room we couldn't have ask for better service. The breakfast was hot and plentiful. Ms. Shonda, the kitchen staff constantly wiped the breakfast area, that's a Covid plus for me!!! I will definitely return in December. We appreciate your kindness and warm welcome, thanks!!!!!
Dear Annie, Thank you so much for your compliments! We're happy to hear that Char and Shonda helped make your stay with us spectacular and magical, and we can't wait to make your December trip to Best Western Plus Myrtle Beach@Intracoastal just as fantastic—until then!
"Great location"
Excellent place to stay, friendly staff, good location. I look forward to staying there each time I visit the area. I have stay there multiple times and will there in the future. Location was good for my needs.
With so many hotels to choose from, we are pleased that we were able to host you and that you continue to choose Best Western Plus Myrtle Beach@Intracoastal anytime you find yourself in the area. Earning your compliments on our convenient location, friendly staff, and accommodations is greatly appreciated, as well as for awarding us with a perfect rating. Thank you, and we look forward to your next visit.
"Great place to stay."
Great place to stay! Clean and friendly staff! Bedding was soft and comfy! Great location for shopping and visiting this area!! Breakfast was great and Lashanda was extra helpful and friendly! We Would most definitely stay here again!
Dear Robin, It is wonderful to know that you had an excellent experience with us! From our friendly team and comfortable accommodations to our delicious breakfast offerings, we strive to exceed expectations with every visit. It's wonderful to know you were able to take advantage of our convenient location, and we appreciate you highlighting it to your fellow travelers. We appreciate you choosing Best Western Plus Myrtle Beach@Intracoastal and hope you will be back to see us on your next visit to the area. Thank you and safe travels!
"Good vacation after a failed Airbnb reservation"
Best western came through when Airbnb didn't. The best western we stayed at was very nice, safe and secure. The staff was friendly and kind even to our pets we brought along. The only issue we had during our stay was the cleaning staff talking and laughing loudly outside our room in the hall as they mopped the hall in the morning. It woke us up. Other than that it was perfect. Thanks Best Western for being pet friendly and pulling through when others failed!
Dear Scott, Thank you for your recent stay at Best Western Plus Myrtle Beach@Intracoastal, as well as your wonderful review. We know that our furry friends are part of the family, so we are happy to help accommodate your needs to have them join you. Please accept our apologies for the noise in the morning. Your comments will be discussed with housekeeping to make sure they are more aware going forward. We look forward to having you stay with us again the next time you are in the area.
"Albert Montgomery"
Diane the assistant general manager is it's very good customer service top notch or talents are being wasted I think she should be more of a district or a field manager she knows how to take care of customers and wait on them very sweet lady when we come down we will make sure we visit her and stay there again just to be with her
Dear Albert, Thank you for your excellent review. We're thrilled your time with us was so amazing! We always endeavor to go above and beyond to ensure our guests have a memorable experience, so it's not surprising that Diane took such wonderful care of you. She is an important member of our team! We look forward to seeing you again soon for another fantastic experience!
"Myrtle Beach Gem"
For price the motel was excellent. Other Than a small front desk problem the stay was great. Nice little park in back of motel with comfortable lounge chairs. The rooms were very clean and beds comfortable.
Dear Robert, It was a pleasure hosting you at Best Western Plus Myrtle Beach@Intracoastal! We're glad our clean, comfortable rooms provided you with the ideal place to rest and that you had a relaxing visit. The next time you're in town, please come see us again.
"A great place to stay"
Clean, perfect bed, a great breakfast, very friendly and helpful staff, easy check-in. Near some of MB's best restaurants. I like it better than downtown because it isn't packed in with 100 other hotels. Has a Go kart track on north side, a nursing home on the south side. Everything I needed. Don't hesitate to stay here and earn some points!
We are delighted that we had everything you needed for a great stay! Thank you for spotlighting so many fantastic aspects of our hotel; we appreciate your kind words! Please revisit soon at Best Western Plus Myrtle Beach@Intracoastal for another outstanding experience!
"weekend getaway."
Totally exceeded expectations! Exceptional breakfast, the bst I have seen in a LONG time. LaShanda was great as a breakfast attendant. Megan and Charlett made checkin/checkout a very easy and pleasant experience. The room was spacious, clean, and smelled clean.
It's wonderful to know that our amazing team members and clean accommodations helped make your visit to Best Western Plus Myrtle Beach@Intracoastal that much better. We can't wait to have the chance to host you again the next time you come to the area, so please, hurry back!
"very happy with this place, I continue to stay there whenever in MB"
staff is very friendly and helpful. Breakfast staff do a great job, try to vary the options daily, post a cute sign as to what's available that day. In the room, the bedding is comfortable. hotel shows some wear but I always stay there when I'm in Myrtle Beach.
Dear Rich, Friendly service and tasty food are the names of the game at Best Western Plus Myrtle Beach@Intracoastal, so we're thrilled to know that you appreciated both during your stay. Please come back and stay with us again soon.
"a day trip"
The hotel was very pretty, Extemely clean! For the price it was exceptional. Very roomy room and close to everything! Bonus bed was super comfy!! Breakfast was o.k but still good having that plus when on the road! would definitely return!
Dear Barbara, Your glowing review has brightened our day here at Best Western Plus Myrtle Beach@Intracoastal! Knowing that all our amenities and service would make you want to return in the future is one of the best compliments we can receive. Thank you! We look forward to hosting you soon.
"Mold"
Mold/ Mildew! Our desk clerk was very nice and the lobby looked clean. Our room smelled like mildew/mold when we walked in. We were not there for very long so we just dealt with it. I awakened at 4 am with a terrible headache and nausea. We decided to check-out and drive home then. Our room appeared to be painted and caulked a lot leading me to believe the mold is being painted over. Over all not a bad hotel but just be forewarned.
We appreciate you staying with us and taking the to share your thoughts. While we're glad you felt welcome upon arrival, we apologize for any concerns about the condition of the room. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.
"Loved my time here"
Loved staying at the hotel, really enjoyed the free breakfast and great staff. The hotel was convenient to many restaurants, shops, and entertainment within walking distance to the hotel. I would highly recommend this hotel.
Dear Natasha, Thank you for the outstanding review of your recent stay at Best Western Plus Myrtle Beach@Intracoastal. We're glad you had a wonderful time with us and that you enjoyed our delicious breakfast, convenient location close to shopping, dining, and entertainment, and exceptional staff. It's the best compliment knowing you recommend us to fellow travelers. Please allow us to host you again in Myrtle Beach. Familiar faces are a welcome sight, so come back soon!
"Ms Jones"
Highly recommend... clean room.. comfortable bed..good location for dining and shopping..excellent hot breakfast bar..relaxing area by intracoastal waterway..quiet although on busy highway..great front desk staff..quick easy checkin......wish we were able to stay longer!!
Dear Nina, We wish you could've stayed longer as well. It is such an honor to earn your recommendation. Thank you so much for highlighting everything from our peaceful and prime location to our hospitable staff. We look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal.
"Great stay on vacation!"
Great personal, location, rooms and breakfast! Will differently stay there again! It's located next to outlets stores, great restaurants surrounding you. Beach not far from your location and three great shopping malls close by.
It was such a pleasure to have been able to welcome you to Best Western Plus Myrtle Beach@Intracoastal! From our friendly team and comfortable accommodations to our delicious offerings and convenient location, we're excited that you had a great experience. We hope that you will keep us in mind for the future, as we would love for you to come back and spend some more time with us!
"IAAI Myrtle Beach"
Great hotel close to a lot of amenities and restaurants. Exceptional Staff and service. Breakfast looked very good, however I did not eat at the hotel. I would recommend to anyone traveling to the Myrtle Beach area. I'll definitely go back.
Our day is brightened by your kind recommendation of Best Western Plus Myrtle Beach@Intracoastal! We're happy our exceptional service, proximity to local attractions, and appealing breakfast selections made your stay enjoyable. Many thanks for your outstanding review, and we hope to see you again!
"Work Travel"
Love this BW! i stay there all of the time while traveling - rooms are perfect! spacious, clean and comfortable ! the staff are amazing and welcoming too! Wifi is perfect too and the view on the back deck is relaxing !
Our team loves to host you at Best Western Plus Myrtle Beach@Intracoastal! We're so glad our clean and spacious accommodations help make your work trips more comfortable and enjoyable. We trust we'll see you again very soon in Myrtle Beach!
"Mostly good"
We stayed in the executive king suite. We loved the size of the room and it suited us well. The floor was really dirty tho. That was the only thing we were dissatisfied with. It's located close to food and fun
We are glad to hear that you enjoyed your stay. That said, we encourage our guests to reach out to the front desk if anything is less than perfect in their room. We apologize that the floor's cleanliness was an issue during your stay, and we will have our housekeeping team address it as quickly as possible. Please know that we are currently replacing all of our floorings to improve the guest experience better. It would be wonderful to see you again for an even better stay!
"Friendly staff, comfy beds"
Friendly and attentive staff, newer beds, clean and recently updated décor. Pet Friendly, free breakfast, hallways have carpeting and except for the occasional door closing in the hall it is very quite. A good value for the price!
Dear Kimberlee, It was a pleasure reading your review of Best Western Plus Myrtle Beach@Intracoastal. We have an exceptional team whose top priority is making sure every guest is comfortable and feels at home. We will enjoy sharing your compliments with each of them. We are also delighted you enjoyed the delicious breakfast and clean, pet-friendly accommodations. Thank you again for choosing us for your visit to Myrtle Beach.
"I nice rooms"
Great stay at this hotel. Rooms were very clean and nicely updated. Nice weekend breakfast available. Although there were several pets, staying in this pet friendly hotel, they did not interrupt our stay in the least staff was very accommodating.
It was such a pleasure to welcome you to Best Western Plus Myrtle Beach@Intracoastal! We are thrilled to have exceeded expectations with our clean and comfortable suites, as well as our delicious breakfast offerings. Thank you so much for taking the time to highlight our pet-friendly atmosphere! Should your travels bring you back to the area in the future, we hope you'll consider staying with us again.
"Funeral"
My name is Vivian and I stayed at the best western to attend a funeral. The staff was great but Char in particular went above and beyond for me during my stay and I wanted to acknowledge her. Thank you.
Dear Vivian, Our terrific staff strives to ensure all our guests feel welcome and will be proud you appreciated their exceptional service. Thank you for the lovely review! Please come stay at Best Western Plus Myrtle Beach@Intracoastal again soon.
"Great Place"
Very accommodating , restful, and well located to all attractions. A wonderful stay! I needed the King with roll-in shower and they had it. That was great not usually available for those handicapped. This helped make for a great stay. This will be a must stay for future trips.
It's wonderful to hear that our amazing accommodations impressed you during your visit and that you had a great stay overall. Please come back and visit us again at Best Western Plus Myrtle Beach@Intracoastal the next time you find yourself in the area.
"Very Good"
Very nice property, we enjoyed our stay. Look forward to returning in several weeks. Highly recommend this property . Myrtle Beach is just a short drive away with plenty of things to do. We look forward to our return.
Thank you so much for your recommendation! We're thrilled that our location was perfect for your trip to Myrtle Beach, and we look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal in the future; until next time!
"Great customer service."
My bf and I checked in with a woman named Char. She was so sweet and had the most beautiful smile. Even tho it was like 4 in the morning when we checked in she treated us with such kindness and respect and great conversation. Most people be bitter and ready to go home at these hours but not Char, she was a pleasure to work with. And we are looking forward to seeing her again in the near future at this hotel.
Dear Lolita, Our terrific staff strives to ensure all our guests feel welcome, and Char will be proud you mentioned her exceptional service. Thank you for the lovely review! It will be a pleasure hosting you again at Best Western Plus Myrtle Beach@Intracoastal.
"Pets allowed"
I did not have a pet with me but I was very happy to note that the hotel allows pets and has signs for the door letting staff know that there is a pet in the room. There were no barking dogs that I heard, and the ones I met were all well mannered.
Dear Jean, We love to welcome our four-legged friends when you stay with us at Best Western Plus Myrtle Beach@Intracoastal. It is our hope that your accommodations satisfied your needs, and we thank you for the excellent review. The next time you are in town, feel free to bring your furry best friend along with you!
"Much better than last time"
This was our second stay at the BW Intracoastal with our dog. We had the executive room this year with the king bed and pull-out bed. Having the extra space made all the difference. Everything was great and we had no issues this time. I would definitely recommend this hotel due to the price, the centralized location, good breakfast, and the great staff. The only negatives would be the awful, too-bright LED lights in the rooms (3-way bulbs would be a life-saver), the lack of a fan in the bathroom, and the lack of a light over the sink in the kitchen area.
Dear Richard, It is an honor to earn your recommendation. Thank you so much for highlighting our tasty breakfast and wonderful staff. They will be elated to be recognized for their hard work. Come back and visit us again anytime at Best Western Plus Myrtle Beach@Intracoastal.
"Comfortable Location"
Many restaurants and activities nearby. The hotel seemed clean and comfortable and the breakfast was great. It's not super close to the beach, and I would say it's a little pricey for being so far away from the coastline. Other than that, excellent hotel.
"Another wonderful weekend"
I have stayed here before and enjoyed my stay and this one was no different . When going to the beach this will be the place I will stay. Great service and friendly staff. The location was perfect for me , I am very much looking forward to coming back again.
Dear Bill, It was our pleasure to welcome you back to Best Western Plus Myrtle Beach@Intracoastal. Our property offers a terrific location on the Intracoastal Waterway, and we hope you enjoyed our beautiful sundeck. Our friendly team can't wait to see you again soon!
"Enjoyable"
Certain spots looked like they could use a little freshening up but overall we enjoyed our stay. Comfy bed, lovely & helpful staff, solid breakfast options. It rained quite a bit so we weren't able to enjoy the outside amenities but we did enjoy the jetted tub. Would stay again!
Thank you for sharing your input with us. We are happy to hear that you appreciated our comfortable accommodations, friendly staff members, and delicious breakfast options. It was a pleasure hosting you, and we hope to see you again soon!
"Loved our stay"
Very nice , comfortable beds, clean facility, great breakfast and friendly, helpful staff. Very affordable.Wonderful stay. Would recommend. Also not far from the beach and other places to do multiple activities.
Thank you! We are happy to know that you appreciated our comfortable accommodations, clean atmosphere, and friendly staff members, as well as our convenient location. It was a pleasure hosting you, and we hope to see you again soon!
"One night stay"
The hotel was very clean, check in and check out was very quick. Their breakfast was good with different varieties of entrees. Staff was very friendly. We only spent one night and I'm sure we will be coming back to this place.
Wow! What an excellent review to read. We are delighted to hear that you enjoyed our clean, cozy accommodations, delicious breakfast offerings, and friendly staff. The pleasure of having you at Best Western Plus Myrtle Beach@Intracoastal was all ours, and we cannot wait to welcome you back soon! Until next time, we wish you happy and safe travels.
"Excellent stay. Spotless!"
I was so glad to have found this little hidden gem. It was absolutely spotless and everyone was so helpful and friendly. The breakfast area was well stocked and kept very clean. I definitely would recommend this hotel.
Wow, what a review! We're thrilled that you so thoroughly loved our friendly service and clean property, and we look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal in the future!
"Great Place to Stay in Myrtle Beach"
Hotel was very clean and in a great location. In a beach area, it's great to have laminated floors rather than carpet, no musty smell. Brad and Diane were great and very accommodating. The morning breakfast, a full breakfast, consisted of sausage, eggs, oatmeal, waffles, english muffins, breads, yogurt and cereal. If you have kids, they next door to a go cart track and amusement rides. Great location, great stay.
Dear Karen, We want everyone who stays at Best Western Plus Myrtle Beach@Intracoastal to have an excellent visit, so we're happy to hear that was the case with you! It's great to know that our clean, convenient accommodations and friendly staff impressed you. Thank you for sharing how much you appreciated the included breakfast. The next time you're in town, please come see us again.
"Good Place to stay"
Most of the things were good except some cleanliness issue and internet. There were some bugs in bathroom and room. Internet was flaky. Front desk very helpful. If things I noted improve, we will stay again
Thank you for your review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
"Great Stay"
For the price you can't beat it. Clean, (although should get rid of ALL carpet.) Comfortable and convenient location. Staff was great, Breakfast was very good and well kept up. Eggs, sausage, danish, oatmeal, waffles, etc. Would definitely book again
Dear Dana, Your perfect rating and kind words keep us going! Our Best Western Plus Myrtle Beach@Intracoastal team is thrilled that you enjoyed our convenient location, friendly staff, delicious breakfast offerings, and clean accommodations. The pleasure of having you was all ours, and we cannot wait to welcome you back soon.
"A Pig Pen"
This hotel is disgusting. When we checked in, we had to get a broom to sweep the floor in our room. There was enough dirt, sand and human hair on the floor to fill half a dustpan. We had to wear shoes in our room for our entire 4 day stay because the floor was so filthy that it turned the bottom of our socks and feet dark brown. The elevator floor was equally soiled. On the last evening, my wife hardly slept because 2 dogs on the floor below barked almost all night. This hotel is terrible. If you're planning a trip to Myrtle beach, DO NOT STAY HERE. Trust me when I say, if you do, you'll regret it.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
"Relaxation !!!"
The hotel was clean, the staff was very helpful and friendly. The breakfast was great! The location was great, near the mall, dining and activities. I would highly recommend this hotel, and I would stay here again.
Your kind recommendation to your fellow travelers is much appreciated by all of us at Best Western Plus Myrtle Beach@Intracoastal, and thank you for the perfect rating. We are happy to be a part of your wonderful stay, and it was a pleasure to have you as our guest. We look forward to your next visit so that you can experience another clean and comfortable stay. Come back soon!
"Just a weekend getaway"
The hotel room was decent but the hallways stunk like mildew. And there was always a weird woman on the lonely staring at you everyone you had to go to the elevator. Room ac struggled to keep the room cold but I guess that's just cause it's summer outside.
Thank you for your feedback. Please accept our apologies for any concerns about the AC and elevator and any odor issues. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.
"Paulette"
Best stay ever. My grandchildren and I really enjoyed ourselves. The gentleman that was on duty at the front desk on Sunday was very helpful. They did not have the room I originally booked so he upgraded me with no extra charge to a king. We were to have had a queen oversized room. Not only was it a king room but a suite with a jetted tub. Everyone was very helpful What a great staff. Thank you for everything.
Thank you for staying with us at Best Western Plus. We are so thrilled that you had such an amazing time. We hope to see you and your grandkids again in the future.
"Nice hotel!"
Only stayed 2 nights, hotel was clean and staff was great. would stay here again. Close to great food and shopping. Ample parking. They are pet friendly so be prepared for some barking . AC worked great, it was very hot during our stay
Dear Ron, It's always a pleasure hearing from our guests. We're glad our attention to cleanliness and service impressed you and that our location was ideal for your needs. The next time you're in town, please come see us again.
"All around, great stay!"
Really friendly and helpful staff! Hotel was clean and well maintained. The breakfast was really great for a continental style. No extra fee for pets, which is rare. All around, it was a great stay for a last minute booking!
Dear Marianna, Whether traveling solo or with your furry friend, you can always expect the same quality experience at Best Western Plus Myrtle Beach@Intracoastal. Thank you so much for the perfect rating. It is fantastic to see that our scrumptious breakfast and remarkable staff were a few highlights of your stay. Come back and visit us again anytime.
"Great Job!!!!"
We had an amazing stay at the hotel. It was so nice and the bed was so comfy.. I would totally stay again..... The breakfast was hot and so good. Also loved the fact that if you wanted to have room cleaned daily you could if not then that was fine too. You just had to let them know by 11 everyday.
Thank you for sharing this outstanding review! We're humbled to have earned your praise for our cozy accommodations and delicious breakfast! Come back and see us again soon at Best Western Plus Myrtle Beach@Intracoastal!
"Great stay!"
Check in was seamless, the room was extremely comfortable, the intracoastal waterway “sitting area” was a big bonus! We are purchasing a home in the area, otherwise we would definitely stay at this hotel again. I give it an excellent rating!
Dear Charles, Thank you so much for the five-star review! We are glad our attentive service, comfortable accommodations, and beautiful facilities added to your time with us at Best Western Plus Myrtle Beach@Intracoastal. It was a pleasure hosting you, and we hope you will keep us in mind for future visitors!
"Great Stay"
The rooms were clean and the breakfast was great.We were very close to the outlet and restaurants.There was even an arcade next door.My daughter had an amazing time.It was pet friendly but not one time was I disturbed by barking because we asked to be put on floor without pets.There was never a crowd in breakfast area so that was good.We will definitely be back on our next trip.
Dear Regina, It was a pleasure to welcome you as our guest, and we're elated that you thoroughly enjoyed your stay with us. We work hard to meet expectations like yours, and we're happy to hear we hit the mark with our delicious breakfast, dedication to cleanliness, and convenient location. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
"Great Stay"
Everything was great! Breakfast was not as good as years past. I loved everything other than breakfast! Beautiful property, pleasant staff ! Everyone made me feel welcome ! I would recommend this hotel as your place of stay.
It was a pleasure to welcome you as our guest, and we're elated that you enjoyed your stay with us. We're grateful for your kind words about our friendly team. Your feedback regarding aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Thank you so much for recommending us to your fellow travelers and we look forward to your return!
"Weekend Stay"
The location and rooms was a good value for the price of the stay. The staff is very helpful and the breakfast was enough. Keep in mind if your looking for a large pool area this might not be for you, but if you are looking for a convenient place to stay locally than this is the place.
Dear Gunny, It's wonderful hearing from you! We're so glad our location and accommodations added up to an excellent value for you. It also makes us happy to know that our staff was attentive to your needs, and we trust breakfast gave you the boost you needed to take on your adventures in the area. Thanks so much for choosing Best Western Plus Myrtle Beach@Intracoastal. Please come back soon!
"Short stay in Myrtle Beach"
Nice hotel with good location. Could use better internet service and more water pressure for shower. Room was nice. Comfortable bed, good breakfast. Very nice people. very quiet rooms considering that there is a go kart track next door, and the hotel is located on the busy highway 17 bypass.
Thank you for being our valued guest at Best Western Plus Myrtle Beach@Intracoastal. Our cozy beds and tasty breakfast are just two benefits of staying at our property. Rest assured, our operations team will be working to make improvements to our water pressure. We're so glad you liked our peaceful accommodations, as we strive to deliver restful stays. We hope to see you again soon!
"Leisure"
Very clean rooms, staff is very friendly and helpful. We have visited the area many times and always choose this hotel. The we plan to use this hotel in the future and recommend it to our friends. Location is near many attractions.
Thank you for the kind review! Looking forward to your next visit.
"Dog friendly, no problem!!"
After leaving a hotel that claimed to be dog-friendly but was as far from their claim as possible, I (with the help of my mom) found this place. They KNOW what dog-friendly us all about and what started as an anxiety-ridden trip turned peaceful and relaxing when I checked in here. The staff was great and so was the room! I'll be back.
We love to hear you enjoyed your stay! Looking forward to your next visit!
"Pet friendly, but Costly"
Stayed for 4 nights and 5 days , was charged 30.00 each night for my little dog. I had to take my trash out, sweep,go get my own towels, tissue etc. I basically paid almost $1200.00 for the stay, and I had to clean my own room, and was yelled at every morning when I went down for breakfast
All feedback is appreciated, and we thank you for taking the time to share your thoughts with us. We are very sorry to hear about the concerns with our facility, and we will speak with our housekeeping team about this matter.
"Quick beach trip"
This was a last minute trip to the beach with family. The hotel and rooms were clean and comfortable. The breakfast was good with plenty of choices. The location was ok. I definitely would stay again.
Dear Katrina, Thank you for the outstanding review of your recent visit to Best Western Plus Myrtle Beach@Intracoastal. We're glad you had a wonderful stay with us and that you enjoyed our clean and comfortable accommodations, delicious breakfast, and lovely location. Our team hopes you were able to spend time on our beautiful new sun deck that overlooks the Intracoastal Waterway. It's the best compliment knowing you'd return to visit with us again in exciting Myrtle Beach, so come back soon!
"Celebration"
Came to beach to celebrate birthday and Father's Day. The hotel was clean, check in process fast and a great location for all to do in Myrtle Beach. One issue was the breakfast, options were limited and eggs seemed powdered. But overall a great location food, gas, beach and things to do within a 15-20 minute drive.
It's always a pleasure hearing from our guests. We're glad our clean, convenient accommodations impressed you, and we appreciate your feedback about breakfast. The next time you're in town, we invite you to stay with us again.
"Quick Stay"
We stayed a night passing through after our trip to Florida and picked this hotel since it was closer to the Beach. The prices are a little high, and the head boards were missing in our room, but other than that, it was a decent stay.
Dear Andria, If a fantastic getaway near the beach is what you are looking for, look no further than Best Western Plus Myrtle Beach@Intracoastal. We will certainly look into your headboard concerns and address them internally. Nevertheless, we are happy to hear you had an overall good stay and can't wait to welcome you back again soon.
"Needed a break"
We stayed at this motel for 4 days the people here were wonderful the food was wonderful the location was wonderful the manager Brad was outstanding he made our visit so great we will definitely be back the price was great great location I'll give it a five star
We loved having you visit with us! Looking forward to your next stay safe travels Mr. and Mrs. Barnes
"Please fix the internet issue"
My stay went well except the internet. I would find myself trying to connect to the Wi-Fi constantly it wouldn't reach when I needed it most. Please get more wireless routers or something to fix the issue.
Dear Jesus, Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant. However, we apologize for any issues with the WiFi, and we'll look into this further. If you find yourself back in the area, please come see us again.
"No complaints"
I have been staying in different best westerns between madison Alabama and myrtle beach and both were clean enough I didn't feel grossed out after sleeping in their beds or just being in the rooms I can't complain
Dear Alethea, We're delighted to hear that you enjoyed a comfortable night's sleep with us, and we look forward to welcoming you back to our property in the future.
"Nice atmosphere"
This hotel was very clean and the staff was friendly and helpful. The room was quiet and very comfortable. The breakfast was minimal with only scrambled eggs and sausage for the hot food. There was a waffle iron and a few breads.
Dear Rita, We are so happy to hear you had a great experience at Best Western Plus Myrtle Beach@Intracoastal. Thank you for your thoughtful review; we are thrilled to see that you appreciated our comfortable, quiet accommodations, as well as our friendly, dedicated team. Your feedback regarding aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. We'd love to welcome you back the next time you want to have some fun and get away from it all!
"Myrtle Beach SC"
Beautiful pristine ocean and the Best Western plus in Myrtle Beach is a beautiful wonderfully staffed hotel and the hotel serves a wonderful hot breakfast and the staff are very caring of the property
On behalf of our team at the Best Western Plus Myrtle Beach@Intracoastal, we thank you for your superb review. Our staff prides itself on providing top-notch service to all of our guests. After eating our tasty hot breakfast, we hope you had a chance to enjoy views from our new sun deck. We are looking forward to seeing you again soon!
"Too many good things to pick one title"
I cannot stand it when people wright a book on their reviews so I will try to make this short and sweet. The friendliness of the whole staff, the cleanliness of all parts of hotel, the morning breakfast were all amazing. We were there as a couple for Spring Ralley Bike Week and the thoughtfulness of the staff was so shocking. They had motorcycle parking marked off, and complimentary bikers towels. The pool was open and was clean and very refreshing after the hot days. We have stayed in many hotels due to travel soccer and some that were 2 stars that should be 4 stars and some that were 4 star and should have been shut down. This by far was one of the best we have stayed in.
Dear Terri, How wonderful to hear that Best Western Plus Myrtle Beach@Intracoastal is one of the best places you've stayed! We're thrilled our attention to cleanliness and service impressed you and that you appreciated the designated motorcycle parking. The next time you're in town, we'd be proud to host you again.
"CINDY CINDY CINDY"
The world would be a better place with more people in it like Ms. Cindy. I spoke with her when I made the reservation and then she was at the front desk when I checked in. This lady is the sweetest kindness person you will ever want to meet. Her customer service is A plus. She is warm, courteous, passionate, professional, and friendly to everyone. My first hand experience with her was fabulous. I saw how she interacted with the other guest and it blew me away. She loves her job and it shows how well she treats people. I would like to say thank you Cindy. You are a beautiful person and your personality is amazing. God bless you young lady.
Thank you for your kind comments and for choosing Best Western Plus Myrtle Beach@Intracoastal. We are thrilled you enjoyed your time with us and the exceptional customer service Cindy strives to deliver to all of our guests. She will be happy to know you appreciated her. Please come back and see us again soon.
"Good stay"
I was in town for a visit and a conference it was a great location the desk front desk staff was absolutely wonderful Morgan was so helpful to me while I was there and it's so close and convenient to attractions and walkable distance to places to eat and shop which I loved because I didn't have to spend all of my money taking Ubers everywhere I needed to go also the Belgian waffles and sausage for breakfast was wonderful so I didn't have to spend my per diem money on breakfast definitely good price for the money the housekeeping staff was especially kind and professional as well I really loved it
The pleasure was all ours to host you at Best Western Plus Myrtle Beach@Intracoastal! From our welcoming hospitality to our delicious breakfast and ideal location, we love to impress, and we're thrilled your experience was five-star worthy. We'd be honored to serve you anytime you're traveling this way!
"A clean and cozy stay!"
Stayed for a week in may and couldn't have had a better place to stay at. Clean rooms, accommodating staff, and yummy breakfast! It's a must for anyone visiting the Myrtle Beach area! Also there is a lot to do near by as well for shopping, food, and the beach!
Dear Jacquelyn, Thank you for the outstanding review of your recent stay at Best Western Plus Myrtle Beach@Intracoastal. We're so pleased our lovely accommodations exceeded your expectations and that you enjoyed our helpful staff, delicious breakfast, and excellent location. Our team hopes that during your visit, you could spend time on our gorgeous sun deck overlooking the beautiful Intracoastal Waterway. It would be our pleasure to host you again in exciting Myrtle Beach. Come back soon!
"1 night get-away"
Just a quick overnight vacay, everything was great! Staff was friendly and the room was clean and comfy. The bed was probably the best part of the stay it wad so comfortable lol. Breakfast was good too, the breakfast attendant was sweet and helpful!
Dear Gabrielle, It was a pleasure hosting you at Best Western Plus Myrtle Beach@Intracoastal! We're glad our friendly staff and clean, comfortable rooms impressed you. Thank you for sharing how much you appreciated the included breakfast. The next time you're in town, we invite you to stay with us again.
"Best Week Ever"
Best Western Plus is really amazing. They have the most amazing and welcoming staff you could've ever met. Really respectful and kind. Rooms are well-kept, clean and very spacious. The view outside is everything, definitely aids in the relaxation of your mind. Overall, the experience was really excellent ♥️♥️♥️
Dear Charmaine, Our amazing staff works hard to ensure all our guests feel welcome and will be proud you appreciated their exceptional service. It's also great to know that our clean, spacious rooms and beautiful views added to your experience. Thank you for your kind words. Please come see us again soon.
"Pleasant Two-Day Stay!"
While in Myrtle Beach for a Youth Soccer Tournament, we enjoyed a two-night stay at the Best Western Intracoastal Hotel. The staff were all so welcoming and friendly, and they were even able to check us into our room early at 1pm. The rooms are very standard small hotel rooms, nothing fancy, but very functional. As we came back exhausted each evening, the beds and bedding were very comfortable! And that means a lot!! Breakfast was good & the breakfast staff was great - always busy restocking. The hotel is in a great location for all of the newer Myrtle Beach entertainment options, including - Broadway at the Beach, Barefoot Landing, Pirates Voyage Dinner & Show, and so much more! Thanks for a pleasant stay!
Thank you for your thoughtful review of your time with us at Best Western Plus Myrtle Beach@Intracoastal. It is wonderful to hear that our attentive service, comfortable accommodations, and fantastic location all managed to impress you. Should you find yourself headed back our way, we would be honored to welcome you back again!
"Relaxing hotel stay"
3rd time we stayed there and will most likely make it a 4th. Friendly, good service, rooms are nice and clean, and breakfast was good. Also, behind the hotel, they have some nice seating and table area to sit and enjoy the view of the intercoastal waterway.
It's an honor to receive your excellent rating of Best Western Plus Myrtle Beach@Intracoastal! We were happy to extend friendly hospitality to you It's also wonderful that our clean accommodations, tasty breakfast, and lovely view of the Intracoastal Waterway from our sun deck made your stay relaxing. Many thanks for your kind compliments. We greatly value your loyalty as a returning guest and look forward to your return!
"Surgery pet stay"
This place was great. Good price better yet great staff. Very accommodating and personable. Definitely will stay here again. Clean comfortable and quiet. Centrally located to many restaurants and attractions .
Dear Kimberley, Wow! There are plenty of reasons to enjoy a visit to Best Western Plus Myrtle Beach@Intracoastal, and we love to see that our comfy accommodations and stellar location were some of yours. There is so much to do nearby, and we hope you had a blast checking it all out. Come back and visit us again anytime.
"Great customer service and clean hotel!"
This is a well ran hotel from Tina the General Manager, Brad the Front Desk Manager and Shelia the Housekeeping Manager. Great managers make a great property. The breakfast was always fresh and clean. The scrambled eggs and waffles were my favorite. Don't miss enjoying their deck that over looks the costal waterway. Tastfully decorated and very clean.
Our beautiful sun deck is definitely something we also recommend guests checkout. We love to see that this along with our stellar staff were some highlights of your visit. Tina and Shelia will be honored to be recognized for their top-notch service. We look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal.
"Clean well maintained"
I can be picky with hotels and I stayed in multiple rooms at this hotel and left impressed with everything. All were nice, updated and CLEAN. Compared to other hotels around with similar prices this one was by far the nicest and cleanest. Well maintained grounds and located in a good area. Will be returning here.
Thank you for sharing your comments with us! We are delighted to hear that you appreciated our clean and well-maintained accommodations. We strive to provide a combination of comfort and value. It was a pleasure hosting you, and we look forward to your next visit!
"10"
Our stay was very pleasant and rewarding.it was home away from home...i did a lot of research before committing to best western and it really lived up to what they advertise and getting points towards our next stay at any best western it a plus...So Thank You For A GREAT STAY
Dear Yolanda, It's great hearing from you, and we're so happy you had a great time at Best Western Plus Myrtle Beach@Intracoastal! We take pride in helping our guests feel at home, and we love to hear when we've hit all of our marks. We can't wait to see you again!
"Great weekend stay!"
My fiancé and I stayed for Easter weekend while getting some last minute prep done before our wedding. We loved being able to bring our pups! We were on the first floor so it was really convenient for letting them go outside and getting to breakfast. We were able to drive to a quiet part of the beach in under 5 minutes and spent a little peaceful time just hanging out on the back deck and watching the boats pass by on the waterway. We had a great weekend and the beds were super comfortable to make for an easy sleep after a couple of packed days.
We can't thank you enough for spending the weekend with us at Best Western Plus Myrtle Beach@Intracoastal! It was our pleasure to provide you and your pups with cozy accommodations for Easter Weekend, and we hope you were able to get much done for your wedding. Wishing you and your beloved a lifetime of joy and happiness, and we hope to see you again in the future!
"Myrtle Spring Visit"
We Arrived on a Friday afternoon after 17 hours of driving and the kind manager allowed us to check in an hour before the usual 4pm check-in. Room tidy with nice queen beds for the four of us. Quiet and hardly any notice from neighbors. Breakfast was exceptional and the kind breakfast attendant kept on everyone's request and she knew when things need refill or cleanup or whatever, with a smile. This hotel had an above average rating, and a nice outdoor pool which my 9 year old son loved. My family needed a few more minutes at check-out and they honored about a 20 minute window to get the rest of our stuff. Close to a heck of a lot of places and the Amusement park with Karting and bumper boats and arcade was just next door. Very centrally located. 5 minutes from the beaches. Will Stay again.
Wow! What a phenomenal review. It warms our hearts to see that you were able to enjoy everything from our scrumptious breakfast to our hospitable staff. With so much to do nearby, we hope you made plenty of amazing memories checking it all out. Thank you so much for the review. Come back and visit us again at Best Western Plus Myrtle Beach@Intracoastal.
"Very Pet Friendly and Convenient"
We were traveling for a family emergency and had to extend our stay as the situation evolved, which meant basically last minute every day. The front desk staff were so helpful and understanding that they worked hard to make sure we didn't have to move rooms, or relocate the cat we were babysitting for the family member in the hospital. They worked with us, they were friendly, and I am eternally grateful for how kind and helpful the night desk person was when we checked in after almost 14 hours of travel. Room was very clean, well sized, and the shower pressure was heavenly.
Dear Kristin, It was a pleasure having you as our guest at Best Western Plus Myrtle Beach@Intracoastal, and we're happy we were able to accommodate your family and cat during your emergency. We'll let the team know you appreciated their accommodating service and hope you will return soon under more pleasant circumstances. Thank you for the positive review.
"Clean, comfortable stay"
We were in town for my daughter's volleyball tournament so I wasn't necessarily interested in staying on the beach since we wouldn't be there to enjoy it anyway. This hotel served its purpose in giving us a clean and comfortable place to stay in between games. The beds were comfy and the rooms were quiet. I was very surprised when I stepped into the hall and heard a baby screaming in the room next to us. I could not hear the baby through the wall and was completely unaware that anyone was even next to us. They provided breakfast in the morning starting at 6:30 which was perfect for us since we needed to be at the sports center at 7am. The decor and furniture were a little outdated, but those things are not at the top of my priority list. I just need clean and comfortable. We would definitely stay here again.
Dear Kristi, From our tasty breakfast to our relaxing rooms, we're glad that Best Western Plus Myrtle Beach@Intracoastal was the perfect home base for you during your daughter's volleyball tournament. We look forward to welcoming you back for another excellent experience, so don't be a stranger!
"Relaxing from hustle and bustle of beach"
For affordability and not wanting beach side this was great for us! Good breakfast and restaurants and entertainment nearby within 15 minutes Rooms were clean, Staff was very nice and helpful. Pool was not open however there is a race track for kids behind the hotel and an area to watch boats travel down a canal
It was our pleasure to host you at Best Western Plus Myrtle Beach@Intracoastal, and we're ecstatic you were impressed! Our wonderful staff and convenient location are just a few of the reasons guests return to stay with us. Thank you for your kind review, and we hope you'll choose us again the next time you are in the area.
"Perfect property with great people"
Outstanding property with fantastic staff. From the moment we walked in the bright, fresh and spotless lobby we knew we made a great choice. Front desk staff warmly welcomed us and made our quick stay great. Very comfortable bedding and a quiet night's sleep were perfect too
Dear Ken, At Best Western Plus Myrtle Beach@Intracoastal, our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our amazing staff and clean, quiet accommodations impressed you. The next time you're in town, we'd be proud to host you again.
"Very clean also very courteous staff."
Rooms are very clean. Staff is friendly and attends to any of your concerns. Breakfast bar is very good with lots of seating. Scenic view of the river and outside seating for viewing. Close to many attractions and restaurants, shopping.
It's an honor to receive your outstanding review of Best Western Plus Myrtle Beach@Intracoastal! We're happy that our proximity to local attractions, shops, and restaurants was convenient. It's also wonderful that our gracious hospitality, beautiful river views from our lovely sun deck, delicious breakfast bar, and immaculate accommodations made your stay enjoyable. Many thanks for your kind words and we hope to see you again!
"Clean, Neat, Organized, Quiet, Comfortable Hotel with Courteous Staff"
Upon entry, I was greeted by a smiling hotel desk clerk. As I walked in I noticed the neatness and cleanliness. It was comforting to find out this same type of clerk was there in case I needed anything or had any questions.
We're always thrilled to hear when our guests have had such a wonderful stay with us. We're glad our friendly team members and clean property impressed you. It was a pleasure to host you, and we can't wait to welcome you back to Best Western Plus Myrtle Beach@Intracoastal!
"Safe Haven"
After a rental reservation gone wrong this hotel came to the rescue for a couple of tired travelers. The room was spotless, the staff were amazing. While the location is not beach front there certainly are lots of ammenities nearby.
It was our pleasure to warmly welcome you to Best Western Plus Myrtle Beach@Intracoastal. Thank you for taking the time to share your compliments on our immaculate accommodations and friendly hospitality! Next time you visit Myrtle Beach, you can count on us for another stress-free travel experience!
"Great room at a great rate"
The staff was excellent, check-in / check-out were both quick and easy, hot breakfast was good, and the room was super clean. The shower had hot water with great water pressure, the refrigerator was cold, and the coffee pot and microwave were in excellent working condition.
Dear Clayton, Our team members work hard to ensure that every guest can enjoy clean accommodations and tasty breakfast offerings, so it's wonderful to hear that they hit the mark once again. The next time you find yourself in the area, please consider visiting Best Western Plus Myrtle Beach@Intracoastal again.
"local stay"
We stayed at this BW plus based on great reviews, for an overnight stay in northern Myrtle beach area. Check-in was smooth, desk agent was pleasant and helpful, Room spotless (a little aged in bathroom but otherwise room updated). TV and phone were not working on arrival, but front desk handled it immediately and replaced both quickly, which we were very pleased with their service. Breakfast buffet was satisfactory, standard. Nice feature of hotel was a deck out back overlooking the intracoastal with chairs and tables, There is an outdoor pool but its still winter and was closed, of course. Although this hotel is right off the main highway, there was no noise from it at all in our room, very quiet. Bed was very comfortable. Location easy access to everything. Overall would stay again if we wanted a quick escape.
Dear Aileen, Thank you for sharing how much you enjoyed your visit to Best Western Plus Myrtle Beach@Intracoastal. We are delighted to hear that you found our staff to be friendly and helpful and enjoyed some time relaxing on our beautiful sun-deck. Please come back and see us again when you are next in the area.
"Great location"
Excellent staff which provided great customer service. When we called the hotel, we spoke to a person and not an auto attendant. Very happy with our stay and would highly recommend the Best Western Plus at Myrtle Beach
Dear Steve, Our team members strive to uphold the highest levels of hospitality at Best Western Plus Myrtle Beach@Intracoastal, so it's wonderful to hear that they hit the mark once again. The next time you find yourself in the area, we hope you'll join us once again.
"Widow"
I enjoy my stay very much the room was nice an clean. The service was on point. I will be returningI really enjoy my stay. The The customer service was very nice. Breakfast was good. The hotel was very clean.
Clean accommodations, friendly staff members, and a delicious breakfast are several aspects that we strive for, and it is wonderful to know that you appreciated all of these. Thank you for sharing your input, and we hope to see you again soon!
"Family weekend get away"
Clean, friendly staff, good breakfast, perfect room, building was full but quiet! I loved it, it was perfect. Them beds are great. I slept so good! I want them pillows, I need some for my house. I will be coming back!
It was our pleasure to host your family's weekend getaway at Best Western Plus Myrtle Beach@Intracoastal. Thank you for sharing your praises for our quiet environment, tasty breakfast, and clean rooms! We're thrilled you were especially impressed with our cozy beds, and we're so glad you slept well at our property. Our team is already looking forward to seeing you again!
"Shower"
Only thing shower was backwards for cold and hot and was lose. The breakfast was amazing and the prices for a room were awesome. I would stay again it was actually very clean also not sure if they still sanitize
Dear Francesia, We were happy to provide you with clean, affordable accommodations, and we're glad you enjoyed your stay. It's also great to know our tasty breakfast was to your liking. Thank you for your feedback about the shower. We'll look into your comments further, and we hope to see you again soon at Best Western Plus Myrtle Beach@Intracoastal!
"Great last minute getaway !"
Great location, close to restaurants, beaches and shopping ! Staff was very professional, rooms spotless and property was well taken care of. Added plus that it's on the intercoastal , great little sitting area to have your coffee or wine and just chill
It was truly a pleasure to welcome you to Best Western Plus Myrtle Beach@Intracoastal during your recent stay. It's wonderful to hear we were able to provide such an enjoyable experience and you appreciated our excellent location, as well as the attentive service our team provides and the views of the Intracoastal Waterway. Thank you for taking the time to share your kind comments, and we hope to have the opportunity to welcome you back soon.
"Happy Vacation"
Great breakfast, great location, great value for the money. Staff very friendly. We liked the proximity to the beach, shopping and theaters. We would strongly recommend this facility as a quick and easy "get away," for a few days. Pool was not open, so no comment.
Dear Dale, Thank you for the outstanding review of your recent stay at Best Western Plus Myrtle Beach@Intracoastal. We're glad our accommodations exceeded your expectations, and you enjoyed our location close to dining, shopping, and beach, and our exceptional service. Our team also hopes you were able to experience our beautiful new sun-deck overlooking the Intracoastal Waterway. It's a great compliment for you to recommend us to fellow travelers. Please consider allowing us to host you again should you be returning to exciting Myrtle Beach.
"Manger"
Safe clean professional staff I very much enjoyed staying there when I walked in the atmosphere was light and very clean. I was greeted with a friendly smile. Was asked what good I would like and explained the breakfast I will definitely be back
Dear Nichole, Thank you for choosing Best Western Plus Myrtle Beach @ Intracoastal to host your stay. It is awesome to hear that you liked our clean accommodations and friendly guest service. We look forward to welcoming you back in the future.
"Pics look better and than actual"
The pics look better than actual property. Looks like property was old but recently renovated. property was clean; staff was nice; Breakfast provided was only eggs, biscuits, waffle maker and cereal…no meat! Room lighting was dim; laminate flooring, remote controller was missing battery backing. Location was great!
Dear Bryan, We are happy to hear our friendly staff, prime location, and attention to cleanliness impressed you. That said, we apologize for any disappointment in breakfast and the condition of the property. Your feedback is appreciated and will be used to help us improve moving forward. Thank you for being our guest, and please come back soon!
"Nice Get A Way location."
A quick weekend get a way. We wanted to get a way for the weekend with our dog. This motel was conveniently located in North Myrtle and on the Intercoastal Water Way. The motel was clean and nicely kept. We got in around 8pm and the front desk staff was super friendly. The room was nicely appointed and clean as well. Definitely would stay at this location again.
Anytime you are looking to enjoy clean and cozy accommodations and an overall amazing getaway, you can bet that Best Western Plus Myrtle Beach@Intracoastal will deliver. Thank you so much for the fantastic review. We can't wait to welcome you back again soon.
"Great Location! Friendly and helpful staff. "
Great location! Staff very pleasant and helpful. The hot breakfast was delicious. The TV system was ancient and frustrating to watch. The rooms were clean but the floor was not. Filthy mop or water. My socks were black from walking in the room.
Dear Tammy, Thank you for the feedback regarding your recent visit. While we're thrilled to hear that you enjoyed our prime location and hospitable team members, we apologize for any lack of cleanliness during your visit. We'll have our housekeeping team come down to ensure that your room gets the attention it deserves. Despite this, we hope you'll consider staying with us again in the future.
"Nice place"
Nice motel, good staff and good location. Will return to this Best Western. Staff was helpful and the rooms were clean and comfortable. Also found a great restaurant/bar just down the road. Nice place to relax out back also.
It is fantastic to hear that our top-notch accommodations, friendly, attentive staff, and excellent location all added to your time with us at Best Western Plus Myrtle Beach@Intracoastal. Thank you for your thoughtful review, and we hope you will come back to see us for another relaxing stay soon!
"The Only Place to Stay in Myrtle Beach"
The staff was always friendly and professional. The staff was always willing to go the extra mile to make my stay perfect. The room was very clean and just as it was pictured. I would stay at this location again and would recommend it to my friends and family.
Dear Debbie, Thank you for visiting Best Western Plus Myrtle Beach@Intracoastal. We are delighted to hear we delivered the exceptional stay you had anticipated and that you especially loved our friendly service and extremely clean accommodations. We're humbled to have earned your recommendation, and we look forward to serving you again!
"Carolina Opry"
Wonderful place to stay. Loved the deck over looking inter coastal water way. Nice clean rooms, breakfast was good. The staff was great to work with! Very convenient to location for our show, restaurants near by!
Our goal is to impress everyone who stays at Best Western Plus Myrtle Beach@Intracoastal, so we're happy to hear we succeeded with you! It's great to know that our beautiful sundeck and tasty breakfast added to your experience. Our friendly staff will also be glad you felt welcome while you were here. If your travels bring you back to town, we'd be happy to host you again.
"Most enjoyable stay"
Room was clean, bed comfortable. No loud noises. Food was warm and well covered. I stayed a 2nd night. I did not have pet with me but like being able to have pet travel with me. Will certainly return.
Thank you for your glowing review of your stay at Best Western Plus Myrtle Beach@Intracoastal. It is awesome to hear that you liked our clean, comfy rooms and on-site dining options. We look forward to welcoming you back in the future.
"Title? I don't have a title."
Friendly staff! Close to shops and restaurants. Well lit grounds. Felt safe. I had coffee downstairs but I wish it was in all the time. They shut it and the water off at a certain time. Choice hotels keeps water and coffee on all day and that's a nice feature. The one in Butte MT even had soup as nd crackers at 5pm. Kinda nice. You could get a cup of soup and some crackers. But coffee was always available and you could sit in the lobby and drink coffee if you were not feeling like sitting alone in your room. I was loading up my car by my self getting exhausted and quite parched and went to get a glass of water and the machine was off for water in the lobby. Imagine if you arrived from a six hour drive and wanted water . Sorry, you have to to pay $3 for a bottle of small water otherwise it was very nice. My phone never worked. My fridge went on the blink my last night there spoiling about $100 if groceries. No bueno. I didn't say anything. I just left. I was tired and 30 minutes late getting out and just exhausted. There was no help (bell desk) to help you to your car at all. You are on your own. I'm 60 and petite. So, be prepared. Take a step up in property if you need help! Otherwise it's nice. Housekeeping is lively. Front desk is as well.
Thank you so much for the review regarding your recent stay at Best Western Plus Myrtle Beach@Intracoastal. We're thrilled to hear that you had an overall positive experience and that our friendly, helpful team members, as well as our prime locations, were able to make your experience that much better. We hope you'll visit us again in the future.
"Nice hotel but large pet fee."
Hotel was nice and clean but just be aware that they charge a $30 pet fee. Every other Best Western we've stayed at didn't charge for pets unless there was damage. Breakfast was fairly good. We probably won't stay at this one again because of pet fee since it amounts to 1/2 the cost of the room by itself.
Dear Richard, Thank you for the review. We are delighted to hear that you were able to enjoy our clean accommodations and yummy breakfast. However, we are saddened to hear that the pet fee caused an inconvenience. On our booking sites, we do advise guests to call prior to arrival to inquire about all of our pet policies. Nevertheless, we would love to welcome you back again.
"Excellent hotel."
Great place to stay. VERY CLEAN, very friendly staff. Great breakfast, with large variety of hot and cold items. Hotel is dog friendly, but does not smell like a kennel, as some dog friendly hotels do.
Dear John, Our goal is to impress everyone who stays at Best Western Plus Myrtle Beach@Intracoastal, so we're happy to hear we succeeded with you! It's great to know that our clean, welcoming accommodations and excellent breakfast added to your experience. Our friendly staff will also be glad you felt welcome while you were here. The next time you're in town, please come see us again.
"Most Wonderful Stay"
My father in law was hospitalized, unexpectantly while in Myrtle Beach. My husband and I traveled from 3 hours away to be with him. We were greeted by friendly clerks at the desk, everyday. Very welcoming from the start to the finish of our stay. We were often asked about the status of my father in law's health, which was very sweet. An amazing stay, and our go to whenever we're in Myrtle Beach. Very professional.
Dear Renee, Thank you for being a valued guest at Best Western Plus Myrtle Beach@Intracoastal. We are very sorry about the circumstances that brought you to our hotel, but it was our pleasure to host you. Our amazing team strives to create a friendly, home-away-from-home environment, and it's heartwarming to hear we were able to give you a sense of comfort during a difficult time. Next time you travel to Myrtle Beach, we would be honored to welcome you back!
"Wonderful Area For Celebrating Anything"
I have stayed at this Best Western at least six (6) times so I wouldn't be coming back if it wasn't great. Rooms and staff are excellent and they serve a hot breakfast every day. If you enjoy shows the location is less than a mile from The Carolina Opry and about 4 miles from the Alabama Theater. Loads of shopping nearby as well.
Dear Mary, Wow! What a fantastic review. We love having you, and thank you for continuing to trust in us during your travels. Whether you are looking for a fantastic location to explore or amazing accommodations to relax in, you can always expect Best Western Plus Myrtle Beach@Intracoastal to deliver. We can't wait to welcome you back again soon.
"Very clean also very courteous staff."
Clean rooms. Very friendly staff. Location is near many attractions. Easy to enter and exit. On site is a patio overlooking the Intracoastal Waterway with tables and chairs for relaxing. Breakfast is good. Overall very nice BW !
It's an honor to receive your excellent rating of Best Western Plus Myrtle Beach@Intracoastal! We're happy our proximity to local attractions was convenient for you. Our team is also proud that you enjoyed our warm hospitality, clean accommodations, and stunning view of the Intracoastal Waterway from our lovely new sun deck. Thanks so much for your kind compliments, and we hope to see you again soon!
"Friendly staff"
Friendly accommodating staff. Clean rooms. Great rates! Location was close to many attractions. No complaints from me or anyone in my party. Wi-Fi worked well. Breakfast was up to par. Ten out of 10 would stay again!
Thank you for your glowing review of your time with us at Best Western Plus Myrtle Beach@Intracoastal. It is fantastic to hear that our clean and comfortable accommodations, friendly and attentive staff, and convenient location all added to your visit. The next time you are looking for an exceptional stay, please do not hesitate to head back our way!
"Overnight stay at the Intercoastal Best Western"
The greeting we received as soon as we walked in the lobby to register was very cordial and welcoming. Your staff we very informative and helpful. We loved the room, very clean and airy. Everything was there that we needed and it was so quiet, we couldn't hear anything from the adjoining rooms like you do as some motels. The breakfast was great, had a delicious and wide variety to choose from and the attendant was so sweet and helpful and there if we needed anything extra. Have already recommended it to friends of mine when they visit Myrtle Beach.
Although your visit with us was brief, we're thrilled it was five-star worthy! From our welcoming environment to our quiet, cozy rooms and delectable breakfast, we love what we offer our valued guests, and we're over the moon to have earned your recommendation. Until we have the pleasure of serving you again at Best Western Plus Myrtle Beach@Intracoastal, we wish you well!
"Short weekend trip"
Clean room, nice well stocked continental breakfast, convenient location. Staff is always friendly and professional. This is our go to place to stay when going to myrtle beach and it never disappoints.
It was a pleasure to welcome you back to Best Western Plus Myrtle Beach@Intracoastal during your most recent visit; returning guests are always the biggest compliment! It's wonderful to hear that you appreciated our clean and comfortable accommodations, as well as the excellent hospitality our team always provides. Thank you so much for taking the time to share your positive review, and we look forward to your return!
"All aspects were excellent"
Reception, room, breakfast, checkout all good - Will stay again for sure - Exceeded expectations! Did not like scanning license. Excuse tourist area. Why some many words needed? This one reason I skip reviews.
Dear Joe, It was a pleasure hosting you at Best Western Plus Myrtle Beach@Intracoastal! We're glad our tasty breakfast was to your liking and that your overall stay was enjoyable. Thank you for the kind review. Please come see us again soon.
"Good hotel for the price and our needs"
We just needed a hotel for one night for our trip to the beach. After doing a lot of research and reading a lot of reviews, this looked like the best one. It's nice because it's located in N. Myrtle Beach, away from downtown if you're not into that. The hotel and room were clean and it looks like they're doing some renovations. Our room had been updated except for the bathroom. Breakfast was good. They had all the usual choices. Eggs, bacon, muffins, and cereal (which my kids loved). My only complaint about our stay was that the heat did not work in our room. It just blew out cold air. We got back to our room late and it was only for one night so we just managed. Also, it wouldn't let me book the room online. I ended up having to call Best Western so I had to pay a higher rate instead of the online rate. Overall it was a good hotel though and I would recommend it if you're looking for a quiet inexpensive place to stay.
Dear Alison, We are elated to earn your recommendation. With our modern accommodations and delicious breakfast options, guests have plenty to enjoy and we love to see that you were able to do the same. Thank you so much for highlighting our peaceful atmosphere and fantastic location. With so much to do in the area, we hope you had a blast checking it all out. Our team will look into your A/C comments as well. Anytime you need another great getaway at an affordable rate, count on Best Western Plus Myrtle Beach@Intracoastal to deliver.
"Clean and Friendly!"
The hotel and my room were extremely clean. All of the staff was friendly and very accommodating. The breakfast was great, it was far above any other continental breakfast in any other hotel I have stayed in. I will definitely stay here on all of my future trips to Myrtle Beach.
It's fantastic that your stay at Best Western Plus Myrtle Beach@Intracoastal was exceptional! We're delighted that our clean accommodations, friendly service, and tasty breakfast offerings were the highlights of your visit. Our team greatly appreciates you sharing your thoughts, and we look forward to welcoming you back to our property.
"Friendly and clean!"
Jason was so helpful and friendly! Couldn't ask for a better stay!! We stated in several hotels on our trip and Best Western was, by far, the best. Quiet, clean rooms. We actually added a night to our stay since we were having such a great and relaxing time!
Dear Troy and Amy, Thank you for your recent stay with us! We're so glad you enjoyed our friendly staff and clean, quiet accommodations. It would be an honor to welcome you back the next time you're in Myrtle Beach!
"Comfortable"
All of the staff is very friendly. Room looked clean but when barefoot we picked up a lot of dirt on our feet. Breakfast was good but two out of three days they ran out of items. The best part was the back of the property overlooking the intercoastal waterway. It was gorgeous back there but they need more chairs back there.
We love hearing how much you enjoyed the view of the Intercoastal Waterway offered by Best Western Plus Myrtle Beach@Intracoastal. We agree it's stunning! Additionally, we are also thrilled to hear our staff was able to make your stay memorable. Please know that we are currently replacing all hotel room carpets with hardwood which will further aid in the cleanliness of each room. It is our hope you will join us again once these changes are complete.
"Drastic improvements overall. Pleasantly surprised and pleased. We will book there again."
We have stayed at this motel many times over the years. Upon walking in the front door, it was immediately noticed the improved cleanliness and organization that we had not noticed in the past years. We both said to each other that it must be under a new management. We were beyond pleasantly surprised. We almost did not book there due to past experiences of lack of cleanliness and disarray. However, we decided to give it another chance (due to location and convenience). We are so glad we did! It was beyond our expectations. The improvements overall, were so impressive that we will definitely book there again in the future.
Dear Karen, Thank you for choosing to stay with us again at Best Western Plus Myrtle Beach@Intracoastal. It is wonderful to hear that you liked our convenient location and clean accommodations. We look forward to welcoming you back in the future.
"Excellent Stay with my Service Dog"
The customer service was absolutely wonderful! Jason was phenomenal. I have my medical alert service dog and the staff was well informed and very welcoming. We felt comfortable and very happy with our stay. The beds were comfortable, the staff was wonderful, and it was overall a great experience.
Dear Elizabeth, Providing exceptional hospitality is always our priority, so it brightens our day to know your stay was nothing short of fantastic! We trust you had a great night's sleep in your comfortable bed, and we hope you were able to enjoy some relaxation on our beautiful sun deck. It would be our pleasure to welcome you and your service dog back to Best Western Plus Myrtle Beach@Intracoastal.
"family vacation"
I didn't expect much from my stay here but I was on a budget and the good reviews won me over so I gave it a try. The reviews were true! The breakfast was great, room was clean, the beds were comfty, the location is convenient (we were able to walk to entertainment and restaurants), the staff is amazing, and parking was easy. It was our first-time visiting Myrtle Beach but it certainly won't be the last. We'll be back at this same location next year!
Dear Shakari, Wow! We're absolutely elated to hear everything from our exceptional hospitality to our comfy, spotless accommodations helped make your stay at Best Western Plus Myrtle Beach@Intracoastal nothing short of amazing! It would be an honor to call you our guest next time you're in Myrtle Beach, so don't be a stranger!
"Excellent stay"
The only things I found that were bad was the ceiling fan didnt work and there were lines on the tv screen. Other than that this place made me feel safe. Not far from the heart of Myrtle Beach. I will stay here again.
We loved hosting you at Best Western Plus Myrtle Beach@Intracoastal! On behalf of our team, we're so pleased you loved our fantastic location, and we hope you were able to relax on our beautiful new sun-deck overlooking the Intracoastal Waterway. Thank you for sharing your feedback on your room, and we will pass your comments along to our maintenance team. Next time you return to Myrtle Beach, count on us for another comfortable stay!
"Should be a Marriott"
Excellent service, excellent breakfast, everything was clean and well maintained. Staff was very friendly and professional. I have stayed at Marriott's that should be a Best Western and now I've stayed at a Best Western that should be a Marriott. Apparently Best Western has really upped their game recently and after staying here I will be shopping them for future stays. We were visiting family who were staying at the Apache campground so I just wanted something close and figured I'd settle for this hotel because the price was good and it was only 2 nights. I was beyond pleasantly surprised. Great breakfast with Belgian waffle makers and ready to go mix, scrambled eggs, sausage, toast, muffins, yogurt, cereal, and all kinds of juices, coffee, and hot cocoa. I haven't seen a breakfast this good since the pandemic started. My kids even refuse to spend one night with their grandparents because they didn't want to miss the breakfast the next day. The room was very clean and had a tile floor instead of nasty old carpet. That's always a huge bonus for me since carpet holds so many germs. There were two guys working 12 hour shifts handling the front desk but you could not tell because the level of service never dropped. They were always pleasant, helpful, and nice. I'm sure they're suffering staff shortage just like so many other places. Would absolutely return!
Dear Kara, Thank you for your glowing review of your stay at Best Western Plus Myrtle Beach@Intracoastal. We are delighted to see that you and your children enjoyed our delicious breakfast offerings and appreciated our friendly, helpful staff. Please come back and see us again when you are next in the area!
"Ok for a night"
Room was okay, handicap assessible. Bed was uncomfortable, sagged in the middle. Floors and furniture were questionable as to cleanliness. Breakfast was great with a very nice girl in attendance. She was friendly and helpful. This facility needs better handicap ramps-especially at the pool door. Because of parking lot maintainence, access was difficult for handicap/scooter access, and getting luggage into the hotel. Understandable need for maintainence, but better options should have been made for paying hotel guests.
Thank you for taking the time to share your thoughts on your recent visit. It is our intention to provide truly accessible accommodations and amenities for all of our guests, and we will certainly review your concerns in this regard as we strive to uphold this intention. We will also be happy to pass your compliment along to our breakfast staff. Thank you for sharing, and we wish you all the best in your future travels.
"Customer service was great!"
Very nice beds and pillows. This was a great location for us and not as much traffic. Room could use new paint but the room was clean. Don't get to Myrtle Beach too often would like to go back. Saw cleaning being done through out the building.
Dear Sherry, Thank you for taking the time to share your experience. It is fantastic to hear that you liked our friendly, helpful staff and clean, comfortable accommodations. We look forward to welcoming you back in the future.
"Beach trip"
Loved the fact that this hotel let me bring my chocolate lab, he had never been to the beach and he loved it! Check in was well! Raymond is very sweet as well as the other staff members we passed. Will definitely be staying at a BW again!
Dear Bree, How exciting for us to read your outstanding review of Best Western Plus Myrtle Beach@Intracoastal. It's great to know our accommodations exceeded both your and your dog's expectations and we hope you were able to enjoy our new sundeck overlooking the Intracoastal Waterway. We're glad you had an easy check-in, and your kind words about our staff will be shared with them. Our team loves hearing you'll be visiting Best Western again, and we hope to host you the next time you are in beautiful Myrtle Beach.
"SATIFIED GUESS"
The comfort of the rooms are excellent, The front desk, Customer Service, are great!! I will advise anyone, for a getaway on or near the beach, this would be the perfect spot! The breakfast are outstanding, and delicious!
Thank you for sharing how much you enjoyed your stay at Best Western Plus Myrtle Beach@Intracoastal. It is fantastic to see that you liked our delicious breakfast offerings and friendly, helpful staff. We look forward to welcoming you back in the future.
"Super Clean!"
Great hotel and great staff!! Super clean, dog friendly and close to everything. Do not waste your time with other hotels in the area, just book here and save time. Price is great and free breakfast which is also great!
Dear Devyn, Thank you for your glowing review of your stay at Best Western Plus Myrtle Beach@Intracoastal. It is wonderful to see that you and your furry friend liked our clean, comfortable rooms and friendly staff. We look forward to seeing you again when you are next in the area.
"Beds very comfortable and room very clean"
We were very tired after a long drive. The prices was great and the beds were so comfortable. The place was very clean and there was a great hot breakfast in the morning. The staff is very helpful. We will stay again on next vacation.
Dear Vanessa, At Best Western Plus Myrtle Beach@Intracoastal, we're elated to learn our cozy beds, clean accommodations, and delicious hot breakfast would bring you back for another stay. We can't wait!
"Clean and great location"
Loved sitting on the overlook deck on the Intracoastal waterway. Front desk staff Ray and Jacob were great. Breakfast has several choices along with 4 stations to make belgian waffles. Arcade park located next door.
Dear Phyllis, We appreciate you taking the time to share your review. It's fantastic you loved our beautiful new sun-deck, overlooking the Intracoastal Waterway. Our team works hard to deliver exceptional guest service, and we will pass along your kind words to Ray and Jacob! It was our pleasure to serve you a delicious and tasty breakfast, and we're glad that you enjoyed the waffle station. Come back soon to see us again at Best Western Plus Myrtle Beach@Intracoastal!
"CLEAN AND CONVENIENT"
We were in MB for a night meeting up with friends. We were very satisfied with the property. Breakfast was generous. Value was very fair. The location was well situated on the main highway. Dinner options were nearby. Highly recommended!
Dear Karen, Thank you for the wonderful review and recommendation! We're glad our clean, convenient accommodations impressed you and that you enjoyed the included breakfast. The next time you're in town, please come see us again at Best Western Plus Myrtle Beach@Intracoastal.
"Family and furbabie"
Thank you best Western... very friendly and hospitality place to stay even with your pets... thank you Jason and all staff even tho we had a big boy dog (VADER) he was the talk about around there they still welcomed us again thanks
Dear Misty, It's a delight to hear that you and your furbabie enjoyed the hospitality we provided during your visit. It would be our pleasure to welcome you and Vader again for another five-star experience, so don't be a stranger!
"Pleasant stay"
We were only there a short time. Literally checked in and left 30 minutes later to walk to an event at 3001 Nightlife. We chose this location so that we could walk there and back. Check-in guy was super nice. Room was clean and comfortable. We felt safe at this location. The observation deck out back was pretty cool. Breakfast the next morning was quite good. Have to give a shout-out to "Grace" who was working the breakfast area. Best Western is very lucky to have an employee like her. She exuded the utmost in friendliness and was a delight to talk to. She cleaned while she talked to us and was a pure joy!
Thank you for choosing to stay with us at Best Western Plus Myrtle Beach@Intracoastal. We're thrilled to read that you enjoyed our clean, comfortable accommodations, delicious breakfast, and friendly staff. The pleasure was all ours, and we hope to welcome you back in the future.
"Pleasant stay"
Check in was quick and easy. Jason was very nice and accommodating. The staff was friendly. The room was clean. The bed was alittle to soft for my taste. The breakfast was simple but good.Oversll the stay was nice
Dear Erika, We were happy to provide you with clean, welcoming accommodations, and we're glad our tasty breakfast was to your liking. It's unfortunate the bed was softer than you prefer, but we're glad this was only a minor issue. The next time you're in the area, we welcome you to stay with us again.
"Good place to have a peaceful vacation"
It is a good place to have a peaceful vacation only one thing they have to work on the breakfast meaning the menu needs to be changed. We have the same menu everyday and I did not like it after that everything was perfect.
Dear Rony, We're disappointed that we were unable to meet all of your expectations. We appreciate your comments regarding our breakfast offerings, and we'll keep them in mind moving forward. Thanks for taking the time to share your experience, and we hope you have a safe trip home.
"Would not go there"
I was very unhappy with the stay at your hotel during my visit to MB.. I check in on Friday the 23 and you guy who checked us in was great.. I forgot his name but he was awesome. He even asked guests how their stay was.. Now that was the only good thing about your hotel.. here is what happen 1 There were a lot of dope smoking in the rooms and could smell it all the time 2. When we got breakfast which was good.. with all that is going on. NO one was cleaning tables after people were eating. Hotel guests were having to clean them before they had breakfast 3 The worst thing was on Saturday night The TV went out when we got back to the room and during the night the air conditioner went out.. I reported to the front desk and she did not even say you all were sorry. The front girl on Sunday did not care This was my 65 th birthday that weekend and of all the times I have stayed at this hotel in the last 10 years I would not recommend this hotel .. by far the worst experience I have ever had there
Dear Bill, We're saddened to hear about your experience. While we're glad you felt welcome upon arrival, we apologize for any concerns about odor and breakfast as well as for any issues with the in-room amenities. It's unfortunate we were not able to resolve these matters while you were here, and we hope your next trip is more pleasant.
"plesantly surprised"
we had a really big room with quiet A/C and no carpet floor. Excellent bed too. Unfortunately it sounded like someone was loudly shutting cupboards all night. Breakfast was not ready on time and we didn't get any by the time the taxi picked us up.
Feedback from our guests is always appreciated, and we're glad our spacious, comfortable rooms impressed you. However, we apologize for any issues with breakfast and noise, and we'll look into this further. Should you find yourself back in the area, please consider staying with us again.
"Cleanliness issues didn't ruin our trip"
The good: Bed was comfy Staff was awesome Breakfast was good 24-Hour coffee Grounds were tidy Patio was nice but not much shade The bad: Room was quite dirty and not prepared Hallway floor was stained and dirty No fan in bathroom AC was weak even on full Cable was awful Rusted lamp Room smelled musty No tissues and half a roll of tp when we arrived Saw one roach run out from under bed while we were there I honestly don't think our room had been cleaned from when the last guests in it checked out. The beds had been made, but when the sheets were turned down on one I noticed dirt and sand in the bed. I just slept on top of a bedspread. Also there were no tissues in the bathroom and the toilet paper roll was only half full. The floor was dusty and dirty, underneath one chair looked like it had never been cleaned, and the room had a musty odor. I guess this is common for "pet friendly" rooms but definitely wasn't what we were expecting. I considered reporting these issues, but when I overheard one guest talking about a leaking AC unit spilling water all over the floor, and then another talking about mold and mildew in their room, I decided maybe we were the lucky ones and kept quiet. This was our first stay at the BW Plus. Normally we stay at the BW Ocean Sands, where we've never had a problem, but since we have a dog now we had to make other arrangements. I think next year we may try somewhere else.
Dear Richard, Thank you for taking the time to highlight our delicious breakfast and amazing staff. However, we are committed to providing the best experience possible and it appears we have some work to do. Rest assured that our team is always available to help resolve any issue you may encounter and would've loved to find some solutions during your visit. We will investigate your feedback to ensure that our accommodations are clean and in top-notch condition. We know that we can do better and hope to have another chance to prove this.
"Very Good hotel at affordable price."
I was pleasantly surprised by this hotel. Beds and bath were clean. The staff especially the night front desk person, was wonderful. Breakfast was better than Hilton's Hampton In . Was worried about noise because go-kart track next door but I heard nothing on 2nd fl.
Thank you for your excellent review of Best Western Plus Myrtle Beach@Intracoastal. It's a pleasure to know that our accommodations met your expectations. Cleanliness, comfort, a great breakfast service, and outstanding staff are all aspects our guests can expect to find when they stay with us. Please consider allowing us to host you again the next time you visit Myrtle Beach.
"Great stay"
The room was spacious and staff were very friendly. The pool is very small and there were a lit of people in it. I also would have liked free weights in the gym. The equipment was good. I like the jetted tube in the bathroom. The bed was very comfortable.
On behalf of our team, thank you for choosing Best Western Plus Myrtle Beach@Intracoastal! It is wonderful that you enjoyed our spacious accommodations, and that our bed was to your comfort. Guest feedback is always appreciated, and we will note your suggestion on adding free weights to our fitness center. We're delighted that you found our staff to be attentive and friendly! Come back and visit us soon!
"Fun and relaxation"
My sister and I were very pleased with our stay. The rooms were very nice and super clean. The beds were extremely comfortable! The location was perfect and in close proximity to what we needed. The staff was pleasant and very helpful. I will definitely stay here again!
Dear Val & Cassie, Wow! What a fantastic review. There's nothing like a sisterly trip to Best Western Plus Myrtle Beach@Intracoastal for some summer fun. Thank you so much for highlighting everything from our comfy beds to our fantastic location. We hope you were able to make plenty of memories while exploring the area. Anytime you need another relaxing getaway, count on us again to deliver.
"Awesome Place to Stay"
Not only was this Best Western very clean, all the staff that I encountered was extremely nice. Especially the check-in representative, Jason. Went above and beyond and I hope he know how much it was appreciated!! I would DEFINITELY recommend this location.
Dear Karen, We're delighted to know that our clean accommodations and exceptional service made for such a great stay at Best Western Plus Myrtle Beach@Intracoastal. We are so happy to hear that our team, especially Jason, went above and beyond as that is always our goal. Please come back again soon!
"Very clean"
Very clean, room looked renovated , comfortable beds, breakfast was free with standard selection. Pool is very small, good for kids. Right by the road so not very secluded. Good location right in the heart of activities, not on the beach though.
Dear Mel, We always enjoy hearing from our guests. It's great to know that our clean, comfortable rooms provided you with the ideal place to rest and that our location worked well for your visit. If you're in the area again, please come back to see us.
"Vacation"
Everything was very nice. Front desk guys were totally helpful & friendly, whole facility was very clean, smelled great! Housekeeping & maintenance very good. Australian maintenance gut even helped me with my trailer. Would highly recommend this facility. Only complaint is some visitors were bad about not cleaning up outside after their pets & dropping some trash. Not motels fault but needs watched.
"Vacation"
Very nice, clean and customer service was great. We only used it for 1 night so we could stop to rest for a long family vacation and it was great. Breakfast was good as well and the pool was smaller but okay for the kids to refresh
Dear Ana, On behalf of our entire team, thank you for choosing Best Western Plus Myrtle Beach! It was an honor to call you and your family our guests, and we appreciate you letting us know that you enjoyed our hot and fresh breakfast and warm hospitality. It's also great that your kids loved the pool! Seeing you again would mean the world to us, and we wish you well in your adventures ahead.
"Vacation"
All the staff was extremely nice and helpful. We enjoyed our stay here. Location was very close to the beach and some great local restaurants. Also loved that they are pet friendly. We will stay here again.
Dear Kimberly, Thanks for allowing us to welcome you to Best Western Plus Myrtle Beach. We're glad our pet policy and friendly staff were highlights of your stay, and we trust you had a restful visit. Should your travels bring you back our way, please return to our property.
"Vacay"
Room was clean and comfortable. Right around everything minutes from the beach. Even has a little shaded area with a view of the lake. The staff was friendly. The breakfast was ok. Definitely would go back!! We didn't want to leave!!!
Thank you for sharing your feedback on your recent stay at Best Western Plus Myrtle Beach@Intracoastal. You have highlighted some of what makes staying with us such a unique experience. We're honored to read your praises as our team works hard to provide an excellent experience and meet the needs of our guests. We are thankful for the chance to host you and hope we see you on your next visit!
"Beach Trip"
The hotel is very clean and close to a lot of restaurants. The bed is very comfortable. Also if you have children close to the Trac go carts and arcade. There is a nice place you can sit that overlooks the water. The breakfast is good. We have stayed here twice and each time clean , friendly staff , comfy beds.
Dear Casey, We're proud to include you among our returning guests. It's great to know that our clean, comfortable rooms and convenient location keep your coming back to see us. Our friendly staff will also be glad you always feel welcome while you're here. Thank you for your kind words. We look forward to hosting you again at Best Western Plus Myrtle Beach@Intracoastal!
"Average at best"
This hotel was average at best. The shower was very small , the controls for the shower were backwards . The free breakfast was just ok , usual eggs from a gallon and soggy sausage patties. The pool was so small we didnt even bother to go in it as there were a lot of kids in it. The location was good and there was lots of good places to eat in the area. I would stay closer to the boardwalk if I visit the area again. There is no bar in the hotel or places for adults to gather and relax. The gym is very small but does have three good pieces of equipment. Staff was very nice.
Dear Michael, While it's good you enjoyed our fantastic service, central location, and convenient fitness center, we're disappointed to learn aspects of your stay weren't up to par. We'll keep your feedback in mind and pass your concerns onto the appropriate team members. We hope you'll give us another shot next time you're in Myrtle Beach so we can make your next visit even better.
"cateyesbrown"
Staff is always polite.Rooms always clean. Breakfast was good Also I enjoyed the free items as a Elite member. I will be back again, and I will be staying here. Also forgot to add the pool was great after a long day
Thank you for sharing how much you enjoyed your stay at Best Western Plus Myrtle Beach@Intracoastal. It is great to hear you liked our friendly guest service and delicious breakfast offerings. We are also pleased that you were able to spend some time relaxing by the pool and that your room was to your liking. Please come back and see us again in the future.
"Save your money and stay in your car!!!"
This place stinks literally like mold and mildew.Our room was filthy and had mold on the pictures,curtains and in the shower.The floor had not been cleaned in awhile and smells as though the room had been wet at some point.The water pressure is pathetic.Barely enough pressure to wash the soap off your body.We had yard apes around us patting till 4:30 am slamming doors and yelling!!
We're distressed to hear about your experience. Please accept our apologies for any concerns about cleanliness as well as for any issues with the bathroom and noise. Feedback from guests like you helps us improve, and we'll pass your comments along to the appropriate staff members. We hope your next trip goes more smoothly.
"Overpriced during the summer, but not too bad"
Like all tourist area hotels, this Best Western is now different. The ammenities are average and the rooms are average. I've stayed at this particular hotel 4 times, twice during the offseason, and twice during the summer months. The nightly cost to stay during the summer months is almost quadruple than the nightly cost during off season months. I'd expect if they are gonna do that, that they would at least offer some extra perks with the rooms or start offering a late meal or something. The rise in cost just isn't justifiable in my opinion. You're almost better off getting an Air BNBat those summer rates.
It is always a pleasure welcoming you back to stay with us. Our apologies that you feel you are not getting the best value during our busy season. We do keep our prices competitive with the area and the volume during every season. Should you find yourself back in Myrtle Beach, we hope to see you again!
"Very good stay!"
The staff was very helpful and friendly. The room was clean and the beds were made nicely. We didn't want anyone to clean our room so the staff brought us trash bags. The only complaint I have is the beds didn't look like queen size.
Dear Sharita, It's always a pleasure hearing from our guests. We're glad our attention to cleanliness and service impressed you. However, we apologize for any concerns about the size of the beds, and we'll look into your comments further. The next time you're in town, please come see us again.
"Quick Getaway"
Staff was pleasant, breakfast was okay, Unfortunately I found a soled diaper underneath one of the beds. When staff was inform soiled diaper was quickly removed from room. My friends and I decided on a quick getaway. We were glad of the location where there were restaurants and shopping areas in close proximity. Also only two miles away from the beach
Thank you for choosing to stay with us. It is great to hear that you found our staff to be friendly and helpful and that our location was convenient for you and your friends to enjoy the local area. Please accept our apologies your room was not thoroughly cleaned and know we will be ensuring this does not occur again. We hope you will come back and see us again when you are next in the area.
"Hospitality"
If you are looking for a great place to stay /visit at mrytle beach best western plus is the place ..fast friendly check in and staff was awesome . Breakfast was great and location was great close to buffets and everything else .
Dear Deborah, It was a pleasure hosting you at Best Western Plus Myrtle Beach@Intracoastal! We're glad you felt welcome upon arrival and that our tasty breakfast was to your liking. It's also great to know that our location worked well for your needs. Should your adventures bring you back to town, we invite you to stay with us again.
"Very enjoyable"
The staff was very friendly, quick check in. The staff was always working, they were cleaning constantly. Our room was very roomy and clean, it even smelled clean! The bed was very comfortable and the extra pillows were wonderful. The breakfast was good, thank you to the guy who helped me with the waffle machine! Pet friendly, my little dog enjoyed it. The seats on the water were very relaxing, and pool was nice
Thank you for your kind and generous review of Best Western Plus Myrtle Beach@Intracoastal. We are thrilled to hear about your seamless check-in experience and delighted you enjoyed our well-maintained property. We will gladly share your compliments with our dedicated housekeeping team. It was an honor to host you and your dog. We hope you had a wonderful time in The Grand Strand, and we look forward to welcoming you back soon!
"Fantastic"
Clean hotel. Friendly staff. Everything I expect from the Best Western chain. I guess there is a 200 character minimum, so I am just typing because I do not know what else to say in order to get to 200.
Dear Mike, Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal. We're delighted to hear that our clean hotel and friendly staff contributed to your fantastic stay. We'd love to see you again soon!
"Hotel Stay"
Overall stay was good. First night, however, I woke up at about 2:00a.m to the smoke detector beeping. Having failed to sleep through it, I realized I had a spare 9V battery to replace the bad one. Finally went back to sleep after 3a.m. Front desk reimbursed me with two 9V batteries but no further compensation.
Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the smoke detector as well as for any disappointment with how it was handled. We'll pass your comments along to our staff for further review, and we welcome you to stay with us again should you be back in the area.
"Vacation"
I truly enjoyed my stay. Nice accommodations, and friendly staff. I would definitely do it again☺. I'm a Veteran and appreciate the care received at the property. Buffet food was great! Enjoyed my stay..
Thank you for your glowing review of your stay at Best Western Plus Myrtle Beach@Intracoastal. It is fantastic to hear that you liked our comfortable accommodations and had pleasant interactions with our friendly staff. Please come back and see us again soon!
"The cleanest hotel along Myrtle beach, nmb,cherry grove"
This hotel was awesome! Extremely clean. They have a cleaner on the halls several times a day sweeping, moping, changing trash, & dusting. The rooms are immaculate. The staff are super nice & welcoming. Front desk clerk Jason gave us advice on how to get last minute tickets to Pirates Voyage with was an awesome show & Dinner .. the pool is super clean, stays open til 10 & this location does NOT charge for service animals. They have been the best at accommodating us our entire stay. Our check out day we wanted to stay again & it was so easy to book more nights. The beach is only a 2 minute drive which was nice going to Apache Pier to fish & we even had lunch on the back deck of the property that sits along the coastal way. I would give this hotel 100⭐s if I could .. breakfast lasts longer than any other hotel & has so much to chose from..
Your incredible review brightens our day! We're thrilled that you had an amazing stay and enjoyed our clean accommodations and exceptional hospitality, and it's wonderful that you were able to have lunch on our beautiful sun deck. Our team would be delighted to welcome you back to Best Western Plus Myrtle Beach@Intracoastal.
"Nice stay!"
Had a nice 6 night stay while our movers were making the trip down from New England. Hotel was clean, staff friendly and they accept pets which helped us out. They have a nice deck on the intracoastal with great seating for a relaxing evening. Fun to watch the boats travel up and down. Close to restaurants and Tanger Outlet is a short drive down the street.
It was a pleasure to welcome you to Best Western Plus Myrtle Beach@Intracoastal during your recent stay, and we thank you for taking the time to share your positive comments. We're delighted to hear that you appreciated the attentive and friendly service our team provides, as well as our being a pet-friendly property. It's also great to know that you had the opportunity to enjoy the sun-deck overlooking the Intracoastal Waterway during your time with us. We wish you all the very best with your move and hope to have the opportunity to welcome you back soon.
"Best Western Myrtle Beach"
The hotel is in a great area but it is also pet friendly so keep that in mind. We were not aware and was disturbed by barking the whole weekend. Also the shower is very small could hardly turn around due to bar placement. Front desk staff very friendly the housekeeping staff very stand-offish.
Thank you for staying with us. We are so glad you enjoyed our location and hope you had a wonderful time in Myrtle Beach. We do offer some pet-friendly rooms as noted on our website, and we apologize for any disturbance you experienced during your stay. It was a pleasure to host you, and we are so glad to receive your compliments regarding the warm hospitality of our team. Wishing you safe travels and we look forward to seeing you again soon.
"Great stay"
Hotel was nice and clean. Close to the beach and restaurants. Friendly staff. Outdoor pool was clean and in use. Breakfast was available daily with several options. Would definitely stay here again in the future.
We're delighted you enjoyed your stay at Best Western Plus Myrtle Beach@Intracoastal! It's great to know that our attention to cleanliness and service impressed you and that you appreciated being so close to the beach. Thank you for sharing how much you enjoyed the pool and included breakfast. The next time you're in town, please come see us again and take some time to relax on our beautiful sundeck.
"Highly recommend"
This place was very nice. Friendly staff. Clean rooms great breakfast. Wish we had stayed longer. Close to everything. Plenty of towels. This was the 3rd Best Western we stayed in. 1 great And one we stayed in 3 days was terrible in Dothan Fla.
Dear Becky, Your warm recommendation of Best Western Plus Myrtle Beach@Intracoastal made our day! It's wonderful that our location was convenient for you. We're proud to have delivered the friendly service, clean accommodations, and great amenities you expect from our brand. Many thanks for your choosing our properties during your travels and we hope to see you again soon!
"Exceeded expectations at a great price"
Had not stayed at a Best Western in a long time, so not sure what to expect. This hotel greatly exceeded my expectations. Hot, great breakfast, extremely clean, and a super outdoor deck for watching boats on the inter coastal. Will stay here again!
Dear Joseph, Thank you for your glowing review of your stay at Best Western Plus Myrtle Beach@Intracoastal. We are so pleased to hear that you enjoyed our delicious breakfast options and that you were able to take some time relaxing on our beautiful sun deck. Please come back and see us again soon!
"Great time"
Great place and location. Myrtle Beach is always high in prices but this place was decently priced. Staff was excellent and all was well. Bathroom floor was a bit sticky but other than that a great overall stay.
Thank you for allowing us to call you our guest at Best Western Plus Myrtle Beach@Intracoastal. We are so glad you enjoyed our location and hope you had a wonderful and memorable time in Myrtle Beach. We will certainly share your compliments with our dedicated team and address the issue you highlighted. It was an honor to host you. We wish you safe travels and look forward to welcoming you back soon.
"myrtle beach"
This is a really nice place. The beds are not like most places the beds are really clean an really relaxing. Alot of other hotels smell soar an like mildew when you walk into the rooms not The Best Western myrtle beach. When you walk in to the rooms at The Best Western myrtle beach they smell really clean. The staff was really nice, helpful, an friendly. I will go back!!!
Thanks for staying with Best Western Plus Myrtle Beach@Intracoastal! It was great reading your five-star review and knowing that you enjoyed the cleanliness and service of our staff. Next time you're here, please be sure to check out our newly installed sun deck, which overlooks the nearby Intercoastal Waterway. We greatly appreciate your wonderful compliments and look forward to welcoming you back soon!
"Last minute stay"
We decided to stay here as a short vacation. I am very pleased i found this gem not only did I get a warm friendly welcoming but found out they are pet friendly. The breakfast was amazing nice variety of foods from eggs to waffles. The hotel offers free hot chocolate, teas, coffee and juices all night long. They also have a nice gym and laundry facilities. The pool is on the smaller end but still fun. The hotel is located right next door to a go cart track.
Dear Tenashae, With so many hotels to choose from, we are honored you chose Best Western Plus Myrtle Beach@Intracoastal. Even though this was a last-minute stay for you, it's fantastic we were able to give you everything you needed and more! Hopefully, you slept well in our cozy, comfortable rooms and left with a full belly. It would be our honor to host you again in the future!
"Overnight Stay -"
It was a pleasure to stay at South Carolina-Myrtle Beach- Best Western.. 2 min from the actual beach.. from the Sky Wheel 12 min ... Great Staff, great breakfast... great rooms.. Thanks for everything
With a fantastic location, delicious breakfast, and cozy rooms, we hope we were able to earn a return visit. We are delighted that you enjoyed your stay and look forward to welcoming you back to Best Western Plus Myrtle Beach@Intracoastal.
"loved the seating area in back overlooking the canal."
We had a pet friendly room, that we shared with our two dogs. The room was clean, but did smell a little like other pups had been there. The help was friendly, and attentive. The breakfast was, ok, given the covid-19 status. no complaints. We plan to return and stay for 4 nights during each of the next three month while keeping an eye on our new house construction/progress. in Conway.
We here at Best Western Plus Myrtle Beach@Intracoastal are thrilled to hear that you had a wonderful experience. From our pet-friendly accommodations to our amazing team, we are elated to earn a return visit. Congratulations on your new house. We look forward to being your home away from home.
"Never Again"
The hotel was fine until I got in my room. It was a wet animal smell. After sitting my stuff on bed I looked around. Spotted DOG hair all over the room!!!!! They need to have separate rooms just for people with pets.
Thank you for notifying us of your recent experience. We're very sorry for the unpleasant odor and cleanliness concerns. Your remarks will be discussed with our housekeeping team to ensure these issues will be addressed immediately. Thank you for your feedback, and we hope you'll consider allowing us a second chance to deliver the comfortable stay we're known for.
"No sleep due to noise"
My husband and I traveled to Myrtle Beach for a few days. The room next to us had a couple who were fighting constantly. We finally got the police involved. We were given the option to move. We need a handicap room due to mobility. We left early and came home.
Dear Tammy, This is not at all the experience that we want our guests to have. We're so sorry that our efforts to make you more comfortable didn't quite meet your expectations. We cannot change the past, but we sincerely hope that you and your husband will consider joining us again in the future for the restful and refreshing stay you expected and deserve.
"Anniversary weekend stay"
The hotel smelled and looked clean, front desk lady at check in wasn't welcoming at all, very rushed and yelling at someone in the back roon. It felt very awkward, morning staff was very pleasant and kind, the room was clean but in the bathroon was a hair on the sink and on one of the towels and mold on the corner in the shower and under the bathtub rims. Nice hot breakfast with plenty of cold cereals, muffins, fresh fruit etc. Many places near by to eat and visit with family. Maybe the first check in lady was having a bad day, it kind of put a damper on first impressions. It's a bit hectic going in and out of the Hotel, heavy traffic.
Thank you for choosing us during your anniversary getaway. We hope to welcome you back for many more. While you were able to enjoy our tasty breakfast and some amenities, it appears we have some work to do. Rest assured we are committed to providing a welcoming environment from check-in to check-out and we will ensure that our cleanliness is improved. We would love to host you the next time you are in town.
"Nice accommodation"
The room was clean comfortable however the toiledid not work. No one was available to fix it that night,so we borrowed a plunger from the front desk and fixed the problem ourselves. Other winice se this is a nice place to stay.
Dear Robert, We appreciated the opportunity to host you, and we glad you enjoyed our comfortable accommodations and attention to cleanliness. Please accept our apologies, however, for any inconvenience caused by the issue with your toilet. We hope this did not detract too much from a relaxing stay. Should your travels bring you back our way, it would be our pleasure to serve you again.
"Relaxing Stay with Pet"
We stayed at the Best Western Plus over Easter weekend for a quick getaway. We loved that we were able to bring our dog along. He had plenty of space to play happily. We loved the wood floors and how modern it made the space feel. The room was great. It was clean and comfortable. The bathroom tub/shower could use some upgrading and was definitely showing its age, but overall it was sufficient for our needs. We also appreciated the kind staff who were super helpful and gave us an upgrade when our initial room had a water leak in the bathroom. Overall it was a good experience and we would stay here again if we need to trave with our dog.
We were happy to provide you and your dog with a clean, comfortable place to stay for the holiday weekend. Our wonderful staff was pleased to upgrade your room and will be glad you felt welcome while you were here. The next time you're in town, please come see us again, and be sure to check out our beautiful new sundeck.
"mini vacay"
The hotel was nice and clean. The service was friendly and efficient. The distance from the hotel to other places was great. he rooms were very clean and decor was modern and calming. The hotel over all is very welcoming, including the wonderful front desk staff.
Dear Ricqui, Wow! We are ecstatic to hear that you enjoyed your mini getaway. From our amazing staff to our beautiful accommodations, we would love to welcome you back to Best Western Plus Myrtle Beach.
"The bed was so comfortable"
The bed was so comfortable. I have never had a hotel bed this comfortable. It was a great night sleep. Clean hotel, comfortable beds and very friendly staff. Very good location close to food and my wife liked how close it was to shopping.
Dear Carson, We want every guest to get a great night's sleep, so we're thrilled that our cozy beds were to your liking. It sounds like our proximity to local shops and eateries was perfect for your plans too! Thanks for joining us at Best Western Plus Myrtle Beach@Intracoastal. We hope we'll have the opportunity to host you again soon!
"Cozy and clean"
I stayed with my family here for about a week and couldn't have been more pleased! The rooms were very clean and decor was modern and calming. The hotel over all is very welcoming, including the wonderful front desk staff. Tina is especially welcoming and very professional. If you choose this hotel, you will be in great hands and are sure to have a relaxing stay!
Dear Jacquelyn, Our team is delighted to know you enjoyed our clean accommodations and modern decor at Best Western Plus Myrtle Beach@Intracoastal. It's also wonderful that Tina provided the top-notch service you expected at the front desk; we'll let her know! Thank you for recommending our property to future travelers, and please come back soon for another relaxing stay.
"Pull up.."
The hotel was nice and clean. The service was friendly and efficient. The distance from the hotel to other places like Walmart and Hooters wasn't far! The price was also very good. I have nothing bad to say about this place!
A clean property and friendly staff are both fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We're also delighted that you loved our location, and we can't wait to welcome you back to Best Western Plus Myrtle Beach@Intracoastal for another excellent visit.
"Awesome stay"
Loved the room nice clean and the guest service was amazing... I would highly recommend you guys to anybody that asks where is a great place to boom a room at, just to get away, to relax or even just to sleep...
Dear Destiny, Clean accommodations and a friendly team are both important to a successful trip, and to hear that this was your experience has us delighted. We appreciate your recommendation and look forward to seeing you again at Best Western Plus Myrtle Beach@Intracoastal.
"Pet Friendly"
The hotel is a short walk to beach access. Walkway is lined with palm trees and plenty grass for dogs. Dogs are not allowed on beach. Hotel does not provide view of ocean (partial). Hotel is clean, staff friendly and professional.
Dear Deborah, We love to help our guests and their furry friends feel right at home, and we hope that your high rating means this was the case. Thank you for highlighting our clean, cozy rooms and courteous service. The next time you're looking for an enjoyable beach getaway, think of us!
"Excellent Stay!!"
My three night stay at Best Western Plus was excellent! The check-in clerk had a pleasant personality and was very polite. The room was very clean and comfortable. The hotel is very accessible and the entire property is well maintained. Thus, making my three night stay excellent!!
Dear Darren, Our team aims to provide a stay that is the epitome of comfort and quality, so we're happy to hear that your time with us was reflective of this goal. We would love nothing more than to welcome you back to Best Western Plus Myrtle Beach@Intracoastal, so come and see us again for another excellent stay!
"Nickel and Dime"
Hotel charged me a fee for using my reward points for the night. I have never had to pay a fee at any other Best Western property when using my points. Will never stay at this or any other Best Western again.
We appreciate you reaching out to share your concerns with us. What you have detailed is surprising and is a matter we would like to look into further. At your earliest convenience, please give us a call directly so we can investigate and clear up any possible confusion. Thank you and all the best.
"Clean and Conveniently Located"
The overall property was clean (outside and out) and conveniently located. It was an older hotel and in pretty good shape. The only suggestion I had (have) was they needed to either clean or replace the hall carpet. Overall a decent place to stay and well priced. Staff in general was friendly and helpful.
We love hearing from our guests, so thank you for taking the time to leave us a review. It sounds like you enjoyed your visit, and we appreciate you sharing the areas where you noted room for improvement. We're always working to improve and we already have plans in place to replace the carpet, so we hope that you will consider joining us again in the future for an even better experience next time.
"Relaxing weekend"
My girlfriend and I came to visit family over the holidays and stayed for 3 nights. Love that the hotel is pet friendly and we were able to bring our pups! Friendly staff and clean room. Will certainly return!
Our friendly staff works hard to ensure all our guests feel welcome and will be proud you appreciated their efforts. It's also great to know that our clean, pet-friendly rooms added to your experience. The next time you and your girlfriend are looking for a relaxing getaway, please come see us again at Best Western Plus Myrtle Beach@Intracoastal!
"Christmas visit"
The hotel was very nice and centrally located. It was near various activities,restaurants and shopping. The staff was efficient, helpful and friendly. The room was very nice and clean. Great value for the price and I would stay there again. Recommend to anyone looking for a great place to stay
Dear Don, Thank you for the wonderful review and recommendation! We're glad our location was ideal for your visit and that our friendly staff made you feel welcome. It's also great to hear that our clean rooms and affordable rates added to your experience. If you're in the area again, please come back to see us.
"Enjoyable business trip"
All parts of my stay were very satisfying with no disappointments. Very courteous staff, clean well appointed room and given an upgrade without having to request one. I will definitely stay at this property again and would recommend it to others.
Clean accommodations and a friendly team are both important to a successful trip, and to hear that this was your experience has us delighted. Thank you so much for the recommendation; we can't wait to see you again the next time you visit us at Best Western Plus Myrtle Beach@Intracoastal.
"Traveling man"
Very friendly staff, insanely low rates, and rooms were clean. Definitely would recommend to anyone. Oh yeah I almost forgot, I loved the deck that overlooks the river/creek, out back of the property!!!!
Dear Andrew, We enjoyed being your host and we thank you for sharing your comments! We are happy you were pleased with our service and rooms, among other things Thank you for the recommendation and we wish to see you again!
"Definitely recommend"
I really enjoyed my stay. The room was very clean and all of the staff members were super friendly and helpful. Even during this uncertain time, I always felt safe. I would definitely come back and stay again. Thank you!
Dear Felixander, We loved having you as our guest! Thanks for highlighting our efforts to ensure a safe and comfortable experience. It was a pleasure serving you at Best Western Plus Myrtle Beach@Intracoastal. Come back and see us again soon for another fantastic stay!
"Great place"
Great place, allowed early check-in, rooms were super clean, we got lucky to score a first floor room which was very easy in and out, they were very helpful, great staff check-in and check-out, nice location
Dear Melody, At Best Western Plus Myrtle Beach@Intracoastal, your comfort is our pleasure. It sounds like our clean, cozy rooms and friendly service were just what you needed for a fantastic getaway, and we couldn't be happier. Thanks for joining us and for sharing your kind words. Count on us for another fantastic experience the next time you're looking for a relaxing getaway.
"Southern Hospitality at it's best"
I just loved this hotel and especially the location. It was so close the the Carolina Opry, you would almost walk. Took my mother to Myrtle Beach for the weekend and we enjoyed the Carolina Opry Christmas show while we were there. The Front Desk staff were just so helpful, and full of great restaurant suggestions. The elevator was out during our stay, I was told they were putting a new elevator in. The lady at the desk said it should be up and running by Monday. It didn't matter to me, because the gentleman at the desk made sure we had a 1st floor room. This was very helpful with my elderly mother. We didn't require housekeeping while we were there, but the ladies we spoke with in our hallway were very friendly and the hotel appeared to be very neat and clean.
Dear Angel, Thank you for trusting in us for your time in town! Our location has its perks and we are glad you enjoyed it. In addition, we are happy you were pleased with our service and accommodations as well. Safe travels and we cannot wait to see you again!
"The bed was a dream!"
We arrived late, but the lady working the desk was very accommodating, and a true pleasure to talk to after a very difficult day. Our room was clean, and the hotel seemed to be in a very safe area of Myrtle Beach. We had stayed at a different hotel last year on the beach, and I was not comfortable walking from the parking lot to my room. The hotel was close to Tanger Outlet, and both of the shows we attended while we were there. It's difficult for me to sleep anywhere except home, but the beds were so comfortable, they almost rocked me to sleep. We truly enjoyed our stay and we will most definitely be back. P.S. - You must visit the deck they have over looking the river out back. Beautiful and relaxing.
Dear Lindsey, We can't thank you enough for choosing Best Western Plus Myrtle Beach@Intracoastal! We're so proud that our team made you feel welcome upon your arrival, and we greatly appreciate you putting the spotlight on our neat rooms, convenient location, and cozy beds. It also delights us that you enjoyed our beautiful new sun deck! You can stay with us anytime your adventures bring you this way, and we wish you nothing but the best ahead!
"great location"
The front desk staff were very friendly and accommodating, they are in the process of painting the rooms on 1st floor but that did not bother us. It is also pet friendly. They were not serving breakfat due to Covid but they did have breakfast bags. This hotel is in a great location. There are several restaurants need the hotel and several attractions.
Dear Wanda, On behalf of our entire team, thank you for choosing Best Western Plus Myrtle Beach@Intracoastal! Our team was happy to make you feel at home, and we're glad that you appreciated our pet-friendly environment and convenient location. Hopefully, your positive review means you'll be back to see us, as we truly loved having you as our guest!
"Elevator was out."
this is a very nice, clean place. Unfortunately I was on the 3rd floor in a handicap room and the elevator was broken!! NOT good. It had a great smelling aroma in all areas and the staff were nice. The hot water was excellent for someone who takes hot baths like me!!
Dear Martha, Thank you for leaving us your thoughts on your recent visit. We're sorry to hear that your stay with us was not perfect, though please know that all handicap rooms—as well as the third floor of our property—are currently closed while our elevator is being upgraded. That being said, we're glad you enjoyed the rest of your stay with us, and we look forward to showing you a better experience the next time you're in town.
"We had a fantastic time!"
So glad my husband and I decided to stay at the Best Western during our last visit to Myrtle Beach. I can't say enough about the amazing staff. They truly went out of their way to ensure my birthday weekend was amazing. The hotel and our room were very clean. To prevent the spread of covid 19, housekeeping were not allowed in our room unless we requested it. Which I thought was great! The beds were extremely comfortable, I wish my bed at home was as comfortable as theirs. The elevator was out during our stay, but they were working hard on replacing it with a bran new one. I look forward to our next stay at Best Western and hope we are able to see the same great faces.
Dear Jacqui, It makes us happy to see your stay was wonderful overall! Your praise will be passed along to our team, and we are happy you found your room to be comfortable as well. Happy birthday and we look forward to having you back!
"Weekend Excursion"
We have stayed here before. It is in a great location for many local amenities. There were several issues. The elevator was out. We were on the first floor, but other reviews show it has been an ongoing problem. The hallway carpeting in our wing was very worn. The "breakfast provided" was a rotten banana ( have pictures), a honey bun and a breakfast bar. It was beyond disappointing. The pool was closed. On the flip side, the room was very nice and clean and everything worked as it should. There were plenty of towels, wash clothes and soaps in the room. The front lobby staff was very friendly at both check-in and out. The price was very competitive when compared to other hotels in the area.
Dear Randy, It was a pleasure hosting you for your weekend getaway, and we truly appreciate your return business. It sounds like our location was perfect for your plans, and we're happy to hear it. Our team works hard to provide a great stay, so know that they will be delighted you highlighted their hospitality. Guest feedback is our primary catalyst for effective change, so we thank you for noting the areas where you saw room for improvement. It's our hope that you will join us again the next time you're looking for a fun-filled weekend by the beach. We would appreciate the opportunity to ensure an even better visit next time.
"Great location very nice rooms"
Just a great property. Lots to do close by, about 2 blocks from the beach, close to major highways to take you around downtown beach area if you need to go that way. Very nice deck area on the waterway. We didn't use the pool it was a little chilly outside. But everyone we encountered was very helpful.
Receiving your five-star review of your stay at Best Western Plus Myrtle Beach@Intracoastal has brightened our day. We're happy to hear that you enjoyed spending time out on our sun-deck and that our location worked perfectly for your plans to explore. Your comfort is our pleasure, and we look forward to hosting you again!
"Not the same hotel..."
Had stayed in this hotel, Jan 2019 and was great. Can't say the same for August 2020. Room furnishings were stained and there was a cigarette hole in the bench and a large dead bug by the window. Smoke detector beeping low battery in another room they tried to put us in and in another room, the beds were made but the pillows were all in the middle of the bed without pillow cases on them.
Dear Jed, While it was delightful to welcome you back to our hotel, we regret that you did not enjoy your experience this time around. Please accept our apology for the aspects of your stay that made for an unpleasant time and know that we will seize all opportunities for improvement. We ask that you do not give up on us; we are more than confident that we can get back to providing the quality accommodations you've come to expect from us.
"Disappointing Experience"
Reception area and staff were nice. Pool was ok. Breakfast was a brown lunchbag with a convenience store honey bun, banana, and granola bar. Hallway carpets were filthy! Wads of dog fur and trash were there for a few days until they were cleaned toward the end of our stay. Our room floors were sticky. We had to kill 3 roaches in our room that were crawling on the walls! Staff kindly moved us to another room. We requested housekeeping services every day of our stay well before the 11 am deadline, but they never came. Wet towels and trash piled up in a room isn't sanitary! The fitness room had no cleaning products to wipe down the equipment, so it was sticky and dirty. We could've paid much less to stay at a budget motel that was this dirty, had roaches, and didn't pick up guest room trash. This was our first stay at a Best Western, and we'll never stay at one again.
Thank you for the feedback. While we are delighted that you could enjoy a relaxing trip to our pool and our friendly staff, we are disappointed to hear about other aspects of your stay. Please accept our apologies. We work diligently to ensure that our accommodations are clean and welcoming. Unfortunately, we fell short but rest assured our team is on the case. We will look into your comments and work on resolving all the issues you encountered. We will also speak with our team to ensure that we are delivering quality service and to prevent this experience from happening again. Should your travels bring you back, we would love another chance to impress you.
"Good and bad"
Room was good but only the floor was filthy. Wifi/Internet was terrible! Value was good. Bed comfortable. No free hot breakfast. They should take that message off the scrolling sign in front. Had to ask if you want maid service due to the pandemic. Man at check in was great.
Thank you for choosing to stay with us and taking the time to leave us your valuable feedback. It is wonderful to see you found our accommodations to be comfortable and our staff friendly. We do apologize that some of our amenities are unavailable at this time and agree with you about the carpet. It is one of the unfortunate by-products of being near the beach however we are in the process of replacing everything with hardwood flooring. We hope you will choose to stay with us again when you are next in the area; we aim to meet and exceed your expectations.
"Short trip. Solid accommodations. Extremely pleasant staff."
I had to change my plans a couple times the week prior to visit and I called the hotel directly. Each time I was helped in a pleasant and professional manner. Calling the hotel directly is so much better than calling a generic help line and speaking with "customer service". I arrived prior to my room being ready and the hostess offered to keep my luggage and welcomed me to enjoy the pool while I wait. Great stay. Convenient area and beautiful views of the ICW. Jamie at the front desk was very helpful and BW is fortunate to have her on staff!
Dear Kevin, Thank you for counting on Best Western Plus Myrtle Beach@Intracoastal during your trip to the area! We are elated that we were able to deliver an amazing stay through our beautiful room views, wonderful service, and awesome pool area. Jamie will be ecstatic to know that she made a lasting impression. We look forward to having you back soon!
"Had to switch rooms "
Had to ask for another room. First room was absolutely disgusting. Had not been cleaned. Second room was ok . Beds were comfortable. Front desk was nice. Pool was good. Would have given three stars if not for the first room. Location is good . Beach access just a few miles away.
Dear Thomas, Thank you for taking the time to share your comments on your recent visit. We apologize for your experience with the first room, and we can understand your frustration with that. Cleanliness is very important to us. Should your travels bring you back to Myrtle Beach, consider giving us another chance to offer you a stay more in line with your expectations.
"great stay"
stay was great for 6 days. room was clean on arrival, let us check in early. staff all wonderful, tina is great! she moved our room when the key cards kept deactivating numerous times, that was the only hiccup. pool was open and was pristine. would stay again any time :)
Dear Trey, Thank you so much for choosing to stay with us for six nights at Best Western Plus Myrtle Beach@Intracoastal! It pleases us to see that you enjoyed our clean rooms, pristine pool, and wonderful staff. We're sorry about the hiccup with the key cards but are glad that Tina was able to resolve the issue for you. We're grateful to know that you may be returning in the future and would love to serve you again soon.
"It was ok"
It wasn't the worst hotel but it wasn't the greatest I felt it was a little bit overpriced for the location and the condition of the hotel staff for the most part it was pretty good I mean I would stay there again if I had to but I'm not gonna go out of my way
Guest satisfaction is important to us, so we're happy to hear our friendly staff made you feel welcome. However, we apologize for any concerns about the condition of the property. There have been many renovations and updates within the past year. Regarding our rates, we work hard to keep them competitive, so we're sorry to hear you felt that was not the case. Should you be in the area again, please consider coming back to see us.
"Good Location, Comfortable Bed"
I liked the location of this hotel. My partner had a performance at a venue close by. The staff was friendly. The bed was extremely comfortable. We had a King room and it was very spacious. I was not impressed by the level of cleanliness. There were some stains on the couch. There was an issue with the stopper in one of the bathroom sinks. I wish I would have stayed long enough to enjoy the jacuzzi tub.
Dear Msmagwood, We wish you could have stayed longer too, but we're not going anywhere anytime soon, so you can join us anytime! We're delighted that our location was ideal for you and your partner, and it makes us happy as well that our staff and cozy rooms helped you feel right at home. Rest assured that your concerns will be addressed and reflected upon so that our team can make your next stay even better. Until next time, we wish you all the best!
"Very nice stay"
We stayed here in late June of 2020, the facilities where very clean and the staff was very friendly. The only disappointment was the breakfasts but with COVID in consideration it was good! Would definitely stay here again.
Dear Shelby, Thank you for the lovely review! We're glad our attention to cleanliness and service impressed you, and we appreciate your understanding about breakfast. If your adventures bring you back to the area, we welcome you to stay at Best Western Plus Myrtle Beach@Intracoastal again!
"DIRTY"
Let me start with the good.... Great location! Very comfortable beds, updated furniture and upholstery, beautiful deck with a view. Now onto the bad.... The place was not clean. I figured with COVID they would be taking extra cleaning measures. I know how dirty it was because I brought my own cleaning products and wiped the room down. They didn't wipe down any of the furniture. It felt grimy, and I honestly felt gross the entire stay. The bathroom seriously needs some TLC. There was a blood stain on the blanket. For the first two nights I almost got contact high as one of my neighbors were getting lit. I don't know how anyone who works there could ignore the marijuana smell through the hall. As soon as you entered the room it felt damp and smelled moldy. Shower curtain had mold on it. Sink drain didn't work. The pool was dirty and had a dry rotted moldy life preserver ring. I would not stay again.
While we're happy to hear you loved our location and found our beds to be comfortable, it is unfortunate that not everything was as you expected. Had we known that you were not satisfied with the cleanliness of your room, our team would have been happy to assist in finding a solution, as your experience does not reflect the hospitality we provide. Rest assured, housekeeping and maintenance are looking into your concerns, and we are making sure to stick to the updated policies we have in place to keep our property safe and comfortable during the pandemic. We hope for another chance to impress you the next time you're in town.
"Decent Place"
Average cleanliness but ragged around the edges. Good value though and well positioned. A favorite with local contractors. Has waterway overlook and small outdoor pool. Bring phone charger....there are no USB ports in room (at least mine didn't have one!).
Dear John, Thank you for choosing us and for taking the time to share your feedback. Guest satisfaction means everything to our team and we always encourage our guests to bring any concerns they have to our attention while they are still on-site so that we can address them promptly. As we continue to improve our property, your suggestions will be kept in mind. Hopefully, you enjoyed your time in the area. We wish you all the best going forward.
"Jim and Jonie's stay"
Even though this Motel is older, it has been very well kept up. Our room was wonderful, the a/c worked very well and the room was clean. We were not bothered by unwelcome noise and all the guests we encountered were well mannered and nice. We have every intention of staying here again the next time we come to Myrtle Beach.
Dear Jim and Jonie, We're so happy you chose us for your lodging needs in town! Thank you for spotlighting what made your experience enjoyable, from our clean and cool rooms to our peaceful atmosphere. Hopefully, you befriended some of our other guests as well! We'd love to start a new tradition with you at Best Western Plus Myrtle Beach@Intracoastal, and we look forward to your return!
"Wonderful hotel"
We stayed in a king room. It was very spacious. Bed was very comfortable. The room was clean. The staff was friendly and helpful especially lady at front desk. Although we could only stay one night we will definitely be returning for a longer stay. And the view of the waterway was spectacular! Favorite best western so far!
At Best Western Plus Myrtle Beach@Intracoastal, it means the world to hear from guests who enjoyed their stay with us! Thank you so much for letting us know that our cozy accommodations, dedicated team members, and spectacular waterway views won you over and that we're your favorite hotel by far. We'd love to have you for a more extended getaway next time, as we're committed to showing you even more to love about our hotel experience. Come back soon!
"Front desk clerk calls police if you are a male and your wife is upset over anything"
They call the police on you if you are a male with a female visiting you at the hotel. I walked my wife to the front desk who was visiting me and she was upset, and Tina once I went back upstairs, asked her if she wanted the police on me, then after my wife left, pretended to be super nice to me. The next day, my wife told me what happened and was upset at Tina for asking, and when I confronted Tina the next day, she said yes I did, and proceeded to call the police on me and got me kicked out of the hotel to protect her job. Well, I stay in hotels 300 nights a year for business, and this is the absolute worst treatment I have ever experienced
Dear Jadler, Thank you for your feedback. We always aim to provide excellent service, so it's disappointing that you felt this was not what you experienced. Please know that our team only contacts the authorities when absolutely necessary. Once your actions made our staff member feel unsafe, we contacted the police to ensure that this situation did not escalate. The safety and comfort of our team and guests are not matters we take lightly. We wish you all the best in your future travels.
"An unusual visit"
We arrived for a three week stay from the u.k. bad timing as the coronovirus problems caused us to have to leave after one week. We did have a problem when we first arrived with noisy guests on our floor. We also felt the room we were given was not suitable for a long stay , it was small and tired in appearance. The next day the hotel had been made aware of our problems and dealt with our complaints efficiently and with understanding. We were given a bigger room with a better view . The hotel I did find was in need of some updating but it was spotlessly clean and the staff from reception to the domestic staff couldn't of been more helpful and friendly. The out door pool is small and in need of updating. There is a lovely decked area overlooking the waterway. It did turn out to be a highly unusual stay because of the global pandemic and I wish all the staff at the hotel well.
Dear Jules, We appreciate you choosing Best Western Plus Myrtle Beach for your getaway. It's unfortunate that you had to leave on such short notice, and we hope you're all doing well. Our team is thankful for your kind words on their service and we would love to share an even better experience should your adventures bring you back our way.
"Pleasent Relief"
We traveled for several hours to another Best Western we were booked by mistake that was not pet friendly. Front desk gentleman called and found us a room at this hotel. We were very tired and frustrated but when we arrived we felt such a relief when we walked in the front door. They opened us with open arms! The night manager and front desk lady were wonderful! They were very kind and comforting. We slept very well, enjoyed our breakfast and the front desk lady during checkout was awesome as well. I must also mention the kitchen and house keeping staff very very pleasent as well. Thanks Best Western Intercoastal! We will be back!
It was an honor to be of service to you during your time of need. Thank you for highlighting our great hospitality and tasty breakfast. We look forward to sharing another restful experience with you at Best Western Plus Myrtle Beach@Intracoastal should your adventures bring you back this way!
"Pet Friendly - Great!"
Traveled with a small dog. Nice grassy area overlooking the intracoastal waterway for relaxation and for pet relief area. Disposal station with doggie bags readily available. No room odors from previous pets. Flooring was laminate, not carpet. Door hangar provided to let housekeeping and staff know that a pet was in the room. Will stay again.
Dear Shawn, Our team would like to extend our gratitude for your recent stay. We are thrilled to learn that you had a satisfying experience with us highlighted by our pet-friendly atmosphere and the new sun-deck overlooking the Intracoastal Waterway. It is such a pleasure to know that should your travels bring you back to the area, you will trust Best Western Plus Myrtle Beach@Intracoastal again.
"Best Western Myrtle Beach ( off ocean )"
Best Western Myrtle Beach( off ocean ) This hotel was very clean and was close to the show theaters and Restaurant Row. Shopping enters were very close also . Located on Hwy 17.. Not a long drive to the beach area but when I go there for the beach mostly I would use a BW that is located on the beach strip . I assume that the same excellent BW service would be there also.
Our team is delighted to hear our clean and comfortable location was convenient for your trip to the beach. We look forward to delivering more excellent service the next time you visit Best Western Plus Myrtle Beach@Intracoastal, so come back soon!
"Enjoyed my stay"
This hotel was very accessible and close to most of the Myrtle Beach amenities. It was very clean and had a good breakfast. The overall value was great. We have stayed in this hotel several times. The staff was very attentive and professional. Watch your bill, though. Prior to my arrival, Best Western billed me for four nights when I had a reservation for two. I addressed this with the receiving desk clerk upon arrival and he deleted one of the two extra charges. The other was not refunded for two more days.
Thanks for sharing your excellent review. It's a pleasure to learn that you had a satisfying experience with us highlighted by our pristine property and superb hospitality. We are glad to know as well that you enjoyed our breakfast, and our location suited your travel needs. Regarding the refund, we encourage you to reach out to us so we can best address your situation. On behalf of our entire team, thank you for choosing Best Western Plus Myrtle Beach@Intracoastal. We're already looking forward to your next visit so we can impress you further.
"Great service"
Convenient to stores and restaurants. Could be noisy in the summer months due to racing track right next door. Nice location next to the Intercoastal waterway, nice seating area to watch the water craft go by. Staff friendly and helpful.
Dear Fiona, It was a pleasure hosting you at Best Western Plus Myrtle Beach@Intracoastal! We're thrilled our location was convenient for your visit and that enjoyed relaxing on the sundeck. Our friendly staff will also be proud you felt welcome while you were here. The next time you're in town, we'd be happy to have you stay with us again.
"Consistancy"
Best Western properties are my 'go to' chain of hotels for one main reason, CONSISTENCY. Each property remains steadfast to a good standard. As is with most hotel chains, there is always that issue with small but noticeable age related wear and tear of the building but I find that easy enough to get by with the other high qualities such as mattress and pillow comfort, hot water and a functioning a/c heat unit. The sheets are fresh and clean as are the towels. The rooms are always clean. At least, all the properties I have stayed at in the past have been very good. Management has a lot to do with the quality and does the staff. I will continue to use Best Western as long as that quality is maintained.
Dear Barbara, It has always been our mission to maintain our high standards in serving our guests, so we're pleased to receive your lovely feedback. Thank you for highlighting our cozy rooms and excellent hospitality. We'd love to share more wonderful moments with you at Best Western Plus Myrtle Beach@Intracoastal for many years to come!
"Getaway"
The hotel was nice clean, quiet, the beds were very comfortable and staff was very friendly. The only complaint I would have is that they have better fresh fruit because the apples are mushy and the bananas are black
Thank you for choosing us for your trip to Myrtle Beach. From your positive review, it sounds like you enjoyed a clean, comfortable, and welcoming overall experience. Friendly service is our specialty! As we work to improve, we value your constructive insight as well. We will inform our breakfast team, so come back and see us again soon for an even better experience!
"Trip to the beach"
Good location, close to entertainment and restaurants. Clean rooms and great service providers.Will look into this Best Westerns for years to come.Made be feel like I was very welcome. Great workers for you company.
We were happy to provide you with a convenient, welcoming place to stay in the area. Thank you for the lovely review! Please enjoy our beautiful sundeck the next time you're at Best Western Plus Myrtle Beach@Intracoastal!
"Property is good, Money is not"
Had a hard time with the deposit for some reason!! Was charged a $195 deposit and when I went to ask another clerk about it, she said she had no idea. Was over-charged $70 even though it was redeposited. I hate spending too much money and this experience was very frustrating.
Thank you for your thoughts on your recent stay. We aim to deliver a great value, so it's unfortunate that you had an issue regarding the deposit. Please know that when booking online, taxes and fees are not included. That being said, we ask that you contact us directly with more information. We hope for another chance to impress you going forward.
"Love Best Western Myrtle Beach"
My grandson and I spent the night here. We always choose BW when we travel because you can always count on a clean room and excellent staff. The breakfast buffet had a good assortment of hot and cold food.
Thank you for choosing to stay at the Best Western Plus Myrtle Beach@Intracoastal during your recent travels! We're thrilled to hear that you and your grandson enjoyed your time with us, and we're so glad your accommodations were comfortable and clean. We're happy that our team provided friendly service and that breakfast hit the spot as well. It would be wonderful to see you again next time you are in the area!
"Hub Of The Wheel Location"
I believe this was my 5th stay at this Best Western which speaks volumes regarding my satisfaction with all levels of service. If your interests are shows or shopping the location is perfect. Last but not least is an outstanding daily hot breakfast.
How lovely to hear from patrons like you! Your positive feedback on our excellent service, delectable breakfast, and convenient location never fails to make our day much brighter. We can't thank you enough for making Best Western Plus Myrtle Beach@Intracoastal your home whenever you're in town, and we're looking forward to your next visit!
"Best Western Plus"
Excellent service. Staff friendly and efficient. Convenient location to Carolina Opry and shopping. There is an awesome deck to enjoy watching small boats. We really enjoyed the peace and quiet of a less congested area.
Dear Wanda, From our relaxing location to our excellent service, we're thrilled you enjoyed your time with us. We look forward to your return visit to Best Western Plus Myrtle Beach@Intracoastal, so come and see us again soon!
"Samaritans Purse"
Susan at the front desk is a ROCKSTAR. Susan went over the top when it comes to customer service Susan is the word Best when it comes to Best Western. Best Western is lucky to have Susan. We wished all the Best Westerns we've stayed at had someone like Susan working for them.
We at Best Western Plus Myrtle Beach@Intracoastal are delighted to hear that our staff was able to leave an excellent impression during your recent stay. Susan is fantastic, and she will be stoked to know that she positively impacted your visit. In the future, we hope you will get to try our newly built sun-deck, which is also overlooking the Intracoastal Waterway for an added enjoyable experience. On behalf of our entire team, thank you for joining us and for your perfect rating. It was a pleasure to serve you, and we look forward to seeing you again soon!
"Birthday Trip"
The check in was friendly and fast. The breakfast was great friendly and hot food. I really enjoyed my stay. With a later checkout and not paying extra for it. Staff friendly!!!!! I would recommend!!!!!!
Our team believes that guests must be greeted and served appropriately during check-in as this is the beginning of an enjoyable stay, and we are glad that you experienced precisely what we aim for. We are even happier to know that we were able to keep the ball rolling during your entire stay with our top-notch hospitality and varied delectable breakfast. We hope to have you back in the near future and take part in more of your life's celebrations as we'd love another opportunity to impress you again. We wish you a wonderful birthday and safe journeys ahead.
"A nice place"
We travel a lot and always choose to stay at a Best Western. The beds are nice and comfortable. Rooms are always clean and the rates are reasonable. The only negative comment I have is the breakfast could be better.
It was a pleasure to host you during your recent visit. We're delighted that you enjoyed our comfortable accommodations and the great value we provide. Our team trusts you had a good night's sleep during your stay, and we hope you were able to relax on our beautiful sun-deck overlooking the Intracoastal Waterway. Though you were happy with most aspects of your time with us, please accept our apologies for our breakfast not meeting your expectations. We appreciate your feedback as we are always trying to improve. Thanks again for your review, and we hope you'll return to Best Western Plus Myrtle Beach@Intracoastal the next time you're in town.
"Worth a return visit"
This property provides all the expected "hotel stuff" (location, cleanliness, comfy beds, big towels, hot/cold breakfast, very good WIFI) with a tad of quirkiness: Room 301 had very large dressing area with double sinks and large mirrors, but the bathroom door could not be closed with the toilet seat down. No biggie, just quirky. If you stay at this property on Sunday night rather than Saturday night, the value due to the lower room rate goes way up. Very nice place with very good staff insures my return stay whenever in the area again.
Dear Jeffrey, Nothing makes us more joyful than reading your positive thoughts on our well-equipped accommodations, fabulous amenities, and excellent hospitality. We can't thank you enough for spending time with us at Best Western Plus Myrtle Beach@Intracoastal, and we'd love to welcome you again!
"Sneaked on the dees"
I picked BW online because it was pet friendly. I never saw that there was a $30 per day pet fee or I would have booked at LaQuinta who does NOT charge a fee. I was never told about the fees at check in but was given the bill at check out. I believe I was over charged as it should have been explained during the check in. I was told that rate was low so now I feel that they charged me so they could get more money from me. I was charge 100 extra for a 3 night stay so they found a way to keep my security deposit. So upset. I also never received housekeeping as I would take my own towels to them so they wouldnt have to clean my room. But yet I get charged a fee for my dog while I didnt get any other services except for a bed to sleep in and stale cereal
Dear Katrina, All guest feedback is appreciated. We apologize for any inconvenience upon your check-in experience. We are looking into your issue to make sure our guests never experience cost confusion. We are also looking into your housekeeping experience so we can ensure all of our guests receive the stay they deserve. We hope you consider giving us a second chance if your travels ever bring you back.
"Great Stay"
My stay at this locaton was great! customer service great, room was" very" clean, beds were very comfortable and breakfast was great. Great location with resturants and shops. I will stay here again!!
At Best Western Plus Myrtle Beach@Intracoastal, it is our mission to ensure that comfort and convenience are delivered to all of our guests, so we are delighted to hear that our spacious rooms, convenient location, and tasty breakfast suited you well. We would like to recommend that you try out our newly-built beautiful sun-deck that overlooks the Intracoastal Waterway during your next stay for a more memorable experience. Thank you for finding the time to provide us with an outstanding review, and we look forward to delivering another exceptional stay when your travels bring you back.
"Pleasant stay"
Was in town for a visit with daughter at college. Hotel was well kept. Had minor issue with tub faucet but Alena had it taken care of right away. Hotel was clean, room was clean and staff extremely friendly. Bathrooms could use updating but overall a very pleasant stay. Would definitely stay again.
We can't thank you enough for joining us again here at Best Western Plus Myrtle Beach@Intracoastal and for sharing the details of your recent stay. It warms our hearts every time we read a review like yours. It is fantastic that our facility's interior design and cleanliness made a positive impression on you, as well as our staff's friendliness. We look forward to providing another exceptional experience when your travels bring you back our way.
"Nice and clean"
We stayed here while at Myrtle Beach for two nights and the hotel was very clean. We had a double queen bed room. The odd thing is no carpet on the floor but it was nice and clean. Typical room, had a hair dryer, nice size bathroom, and bfst. Typical hotel breakfast but good to start the day. We had trouble with the hotel keys not working the second night and the front desk staff got right on it no issues. The only thing I didn't like was the elevator. It made noise but had just been inspected a few months ago.
We're honored you chose to stay with us, and we appreciate you taking the time to share your thoughts. It's great to know that our clean, well-appointed rooms had everything you needed and that our tasty breakfast menu was to your liking. Please accept our apologies, however, for any concerns about the elevator. As you noted, it has recently been inspected and is perfectly safe. Should you be in the area again, we welcome you back to stay with us.
"Great experience"
From the moment we entered the facility we were greeted with friendly employees. The room was quite lovely, the bed very comfortable, the room very clean. The breakfast was very nice. The hot foods were hot and the cold foods cold. Thank you for a great stay
At Best Western Plus Myrtle Beach@Intracoastal, a warm welcome always sets the tone for the experience to follow, and it was our pleasure to make you feel at home. We're glad our clean and comfy room made for a refreshing respite and that our yummy breakfast helped you start your day on the right foot. We wish you well along your way and hope to show you another great time soon!
"The rooms are roomy, clean and comfortable."
Close proximity to both North Myrtle and Myrtle Beach, restaurant row and shopping. Only about 20 minutes to the airport, Broadway at the beach or Barefoot Landing. There is also a Walmart and grocery store close by
Dear Dianne, It was a pleasure having you stay with us. We at Best Western Plus Myrtle Beach@Intracoastal are sincerely thankful for your excellent rating. We are glad to hear of the convenience our strategic location offered to maximize your tour of the town. It is delightful to know as well that our well-kept and cozy accommodations provided you the comfort you needed after your fun-filled day. It is our hope that you will revisit us soon so that we can share another exceptional stay. We wish you happy and safe travels ahead!
"Quiet and comfortable"
We enjoyed a quick weekend to Myrtle Beach and this Best Western was a great choice. There is lots to do within walking distance and the Tanger Outlests are just minutes away. Our room was clean upon arrival and had no odors or odd smells. We did have a king suite with whirpool tub. Having said this, this made for an odd shaped bathroom. The shower/toilet room is very small. Small enough that if the toilet seat is down, closing the door is next to impossible. But, that is a minor gripe. The only other issue we had was the rooms AC, it blows cold, but is it would get warm between cycles. We improved it a bit by setting the fan to always on, but it still felt warm, then cold, then warm and so on. We really did enjoy the breakfast provided, as there was a decent selection of food and it all had good flavor. The breakfast host that was working each morning is named James. He was a cheery person to meet each morning and made sure the breakfast area was clean and stocked. The front desk staff was very helpful with questions or needs. Overall our stay here was great and we'll try to be back again.
Thank you for your recent stay with us. Your positive words and good rating are appreciated. We are grateful to read that you found many aspects of your stay at Best Western Plus Myrtle Beach@Intracoasta to be wonderful. From our unbeatable location to our well-maintained accommodations and hospitable staff. We work very hard to make sure that every guest can get an excellent start to their day, and we are happy to know that you enjoyed our scrumptious breakfast served by our warmest staff, particularly James. We will let him know of your compliments as he will surely be elated. To ensure a refreshing experience for our valued guest, we will share your concerns about our bathroom and AC system with the corresponding departments. Nevertheless, we are glad that these issues did not detract from your overall enjoyment. Finally, hearing that you have plans to revisit us is considered a compliment. We are looking forward to your next visit and create another memorable experience with you.
"My Stay"
My stay was great the overall experience was great. I would remand Best Western to my family and friends. I love it because it's close to everything.its is also pet friendly. The location is near so many different active and restaurantsyou can walk without having to drive.
Dear Janisha, At Best Western Plus Myrtle Beach@Intracoastal, we strive to deliver comfort and convenience for all our guests, including their furry companions, so we thank you for the commendation. We hope you had a great time during your sightseeing and eating sprees. Come back soon!
"Post Hurricane"
The hurricane knocked out the 1 elevator in the hotel and we were given a 3rd floor room. The crew at the front desk do assist in helping to get our things up to the room. The elevator was finally fixed on the last day of our stay. There were 2 big dogs down the hall from us that barked constantly. It wasn't bad but not the best stay we have ever had.
Thank you for choosing to stay with us and taking the time to leave us your valuable feedback. We are glad to hear that you found our staff to be friendly and helpful when our elevator was out of service. Please know a member of our staff is always available to assist you with any issues you may encounter during your visit. We hope you will come back and see us again when you are next in the area!
"Dorian Delemma"
The stay was most enjoyable and the staff performed their jobs flawlessly. The attention to detail was first rate and if anything needed attention the staff was there to assist. The breakfast was delicious and although I did not use the exercise room it was available for my use.
Thank you for taking a moment to leave us feedback. We are grateful that you chose to stay with us and that your visit was enjoyable. We are also happy to hear that our staff delivered an experience that exceeded your expectations. It is also pleasing to hear that the food was to your liking. Please think of us the next time you are in the area. Best wishes.
"Hurricane Dorian"
I was fortunate enough to be able to stay during the hurricane. One of the few hotels I could find in the area that were still open and accepted pets. While the hurricane did take the power some time during the night, my room stayed cool until I woke the next morning. Larry, Wanda, & Toya along with the rest of the staff made sure we felt right at home. They even gave out free drinks, danishes, bagels and other finger foods so we would not have to leave the hotel during the storm. I would highly recommend this hotel, it was clean, the beds were super comfortable and the rates were very reasonable.
Thank you for weathering the storm with us, and for taking the time to share your feedback with us. Our guests' satisfaction is always most important for us, and during this time, we are especially thankful we could be there for you. Team members aim to offer comfortable and clean accommodations, excellent service, and helpful amenities every day to every guest. It was an honor to do that for you when you needed it most. Please keep Best Western Plus Myrtle Beach@Intracoastal in mind when you're looking for lodging in our area again.
"During the hurricane "
Me and my fiancé loved staying here. The people at the front fest was amazing. They really helped us out. We definitely will be back thank you guys for everything the past couple of days. We really appreciate it.
Dear Samantha, During such a hectic time, we're delighted that we could deliver the high-quality hospitality that we aim for. We look forward to seeing you at Best Western Plus Myrtle Beach again the next time you're passing through the area.
"Should not be rated a "PLUS.""
This hotel is fine as a regular Best Western but it falls short of being a BW Plus property. I was disappointed with the way the property looked but the people were great. The elevator was out of service and there was mold on the English Muffins.
Dear Jeff, Thank you for taking a few moments out of your day to share your thoughts with us. It pleases us to see that you found our staff to be friendly and helpful. We're sorry about the issue with the elevator and apologize for the concern you mentioned about the English muffin. That is not typical for our hotel and will be addressed immediately. We wish you safe travels ahead and hope to have you back soon.
"Awesome Group Booking Experience!"
Absolutely wonderful! Our soccer team stayed here, and Lori Beth and team made it a very special stay! They made our team a welcome sign and goody bags with snacks and Gatorade! Top notch! Stay here! Lori Beth gave me updates all along the way and was very easy to reach! I can't say the same for other companies I tried to contact. Do yourself a favor and book here!
Thank you for choosing to stay at Best Western Plus Myrtle Beach@Intracoastal with your soccer team. It was our pleasure to host you, and we're thankful that you appreciated the exceptional service and had a special visit. We trust it was a memorable trip, and we hope you were able to enjoy some relaxation on our beautiful sun-deck. Our team hopes to welcome you back again soon!
"Reasonably Priced but needs Upgrades"
The location is great, for we had planned several events within just a few miles from the Hotel. There is plenty of restaurants and entertainment with just several miles. However the hotel itself is in need of some repairs and upgrades. The elevator was out of service the entire weekend, the bathrooms have no fans and showed great wear and tear with cracked sinks and wet plywood around the basin area. Book your stay if you are in a pinch but we tried to do as much as possible outside of that room! The price however, is much more reasonable than any hotel we could find at the last minute.
Dear Linda, We always aim to provide affordable accommodations with all of the amenities and conveniences of home, so it saddens us to hear that we fell short in delivering this. For that, we apologize and to ensure we uphold our commitment, we will pass along your review to the right department and will act accordingly. We want to share that our maintenance team is working hard to for our elevator to work safely and efficiently. Nonetheless, we are glad to know though that our strategic location is convenient for your travel needs. It is a privilege to provide the accommodations and service every guest deserves, so we hope you give us a second chance. We know we can do better next time.
"Great value"
We visited for an anniversary trip. The hotel was nice. Wood floors are new to me but everything was spotless. Everything worked in the room and the bed was very comfortable. The only issue i had was the breakfast area. Very small and cramped!
First and foremost, we must wish you a happy anniversary! We're delighted that you could enjoy our clean and comfortable accommodations during such a special time with us. It is unfortunate that your breakfast experience wasn't what you expected, so we have forwarded your comments to our team for review. We hope you had the chance to check out our new sun deck overlooking the Intracostal Waterway while you were here, and hope to see you are Best Western Plus Myrtle Beach the next time you're looking for a great value.
"Great Stay!Great price!Freindly Staff!"
very clean hotel , staff very very friendly. staff Byron/Tina very nice enjoyed speaking with byron at check in time he was awsome! breakfast in the morning hit the spot! I would come back staff made me feel like I was at home
On behalf of Bryon, Tina, and the rest of our team we want to thank you for your positive review. It is nice to see that we hit all the right marks in regards to cleanliness, service, and value. We hope you also had the opportunity to enjoy our new sun-deck overlooking the Intracoastal Waterway during your stay. We look forward to making you feel at home again the next time your travels bring you to Myrtle Beach
"Vacation stay"
Hotel was verry clean and we'll maintained . Front desk lady was verry friendly and helpful in suggestions of area. Loved the area by the water with chairs & tables. Within walking distance to Original Bengermans and other restaurants & attractions
Thank you for joining us at Best Western Plus Myrtle Beach@Intracoastal. We appreciate your compliments for our well-maintained accommodations and superior service all at a convenient location. Our team hopes you can enjoy more of our beautiful sun-deck the next time you're back for another marvelous family getaway. See you soon!
"Good value for the money"
Our stay was enjoyable. The amenities were nice. We really enjoyed the deck on the water. The full breakfast was very good!, it was right in the center of everything in Myrtle Beach close to both Tanger Outlets and malls, etc.
Dear Debbie, We were happy to provide you with a convenient, affordable place to stay in the area. It's great to hear that our wonderful sundeck and excellent breakfast added to your experience. Thank you for the kind review. It would be an honor to host you again the next time you're in town.
"Pleasantly Surprised!!!"
Staff was friendly and accommodating. Breakfast was excellent! The room had some things that needed adjusting. However, location was great! Just a few miles from beach. Restaurant leading to pier, we reccomend "Beachhouse". Food was surprisingly great! Ordered Cheeseburger and fries simply delic
We cannot thank you enough for choosing Best Western Plus Myrtle Beach@Intracoastal! Our team is delighted to have delivered you superior service and satisfying breakfast all at a convenient location. Please accept our apologies that some aspects of our accommodations weren't to your preference. If you could let us know of the specifics, we'd be very grateful so we can do better next time. Nevertheless, we are pleased that you still had a pleasant overall experience. Hopefully, you could enjoy more of the cheeseburger, fries and other food choices within and around us should your travels bring you back our way. Come back soon!
"Bugs in both rooms"
Roach crawling in one of the beds. I was moved to another room. Saw bug crawling on floor in 2nd room. Reported it to 800#. Was informed they are having that problem because they are near the water. I informed her that I have traveled to many islands & didn't see bugs in my rooms
Dear Vinnie, Your constructive comments about your recent stay are much appreciated. Please accept our apologies for the inconvenience you experienced due to possible pests in our accommodations. Our team takes such matters seriously so we'll work towards finding the rooms you checked in, have them inspected, and act accordingly. We'd be excited to make it up to you the next time you're in town.
"Excellent service"
Amazing and very friendly staff, the room was very clean , the breakfast was complete and location was just perfect you have everything nearby (restaurants, attractions etc) I will definitely come back again
Dear Samantha, Thank you so much for taking the time to let us know about your stay. We are so pleased to hear you found your room clean and comfortable and our location was convenient for your needs. At our property, we pride ourselves on providing excellent customer service and are thrilled to hear this was your experience. We hope you had the opportunity to enjoy our beautiful new sun-deck and its beautiful views over the Intracoastal waterway. We look forward to welcoming you back again soon!
"Convenience and comfort"
We arrived at this hotel to spend our anniversary for the night - dinner plans at Thoroughbreds less than a mile north from hotel. Room was very comfortable - tiled, not carpeted, yet very efficient at blocking exterior sounds. Next door to an arcade/go kart tracks, so very convenient for families (yes, we did the go karts). Down the road less than a mile is Carolina Opry and Pirates Voyage, and the beaches are about two miles away. The sun deck overlooking the Intracoastal Waterway is a nice way to relax, just a few feet further than the pictures seem to indicate Largest variety of breakfast offered than other hotels we've stayed at. Very nice place to stay for the money!!
Thank you for letting us be a part of your anniversary celebration at Best Western Plus Myrtle Beach@Intracoastal. We are glad you found our location convenient to attractions, dining, and the beach. Also, our team is happy you liked your clean and comfortable room as well as your scrumptious breakfast. It is wonderful that you appreciated our new sun-deck with a gorgeous view of the Intracoastal Waterway. Additionally, we are pleased you found our rates budget-friendly. We look forward to your next visit. Come back soon!
"Pet Friendly on the intercoastal"
This is a great pet friendly establishment in a great location. A nice deck area over looks the intercostal. Short distance to the beach and all entertainment along HWY 17. Offered a great rate and very reasonable pet fee ! The icing on the cake was the free breakfast of scrabbles eggs, sausage , toast, bagels, waffle maker, cereals, oatmeal, grits, coffee and juices!
At Best Western Plus Myrtle Beach@Intracoastal, we are delighted to welcome all guests and their furry companions for a comfortable, fun stay! We're thrilled that you enjoyed the view from our beautiful sun deck and savored our tasty breakfast selection. For another memorable stay at a great rate, trust in us again. We'd love to have you back!
"Stay for baseball tournament"
Front desk staff was nice and our room was clean for the most part except for the sex toy I found under our air conditioner in the room. Also the room was humid and our sheets, clothes, etc. always felt wet. . Each day we were gone from 8am until 4 pm at baseball and our room was never cleaned while we were out! We had to go to the front desk each night to get new towels. I stayed at a hotel instead of a condo just so we would have a cleaned room each day. We picked this location since it was in the middle of all the ball fields we would be playing at.
Dear Roger, Although we're happy our cordial staff could provide you with a clean, comfortable stay, we apologize for the lapse in housekeeping services you experienced. We appreciate your willingness to let us know where improvement is needed so that we may continue to maintain our high standards. We will speak with our team to ensure everything is spotless and well-stocked for future guests. In the future, we'd be honored if you allowed us another chance to change your perceptions.
"This hotel redeemed my BW Plus Opinion"
To say I'm picky about hotels, especially their cleanliness, is an understatement. After two previous poor experiences with BW Plus, I was ready to write this chain off my list of acceptable to book hotels. This hotel is what I expect from a BW Plus. It's clean, it's fairly well updated, and the staff is superb. It has a decent breakfast (for a hotel breakfast that is) each morning and the housekeeping staff did a fine job during our 4 night stay. The front desk folks have been super friendly and helpful and while this hotel is not on the beach, it is close. It is quiet, and there's a nice pool and a nice deck overlooking the intercoastal. All in all, I'd stay here again.
We're thrilled to have restored your faith in Best Western Plus, as it is our goal to ensure our guests receive reliable comfort and cleanliness. It is wonderful to know that you enjoyed your vacation and we hope you will stay again while visiting Myrtle Beach.
"Never again "
We booked a room here for 3 nights and didn't make it more than 6 hours. The floor were filthy and we were afraid to sit on the furniture. The refrigerator didn't work, and when we told the front desk about the issues we were having, the only answer was to have some look at it the next day...
Dear Shane, Thank you for your recent stay and for your feedback. We sincerely apologize that your room did not meet your expectations and that you did not receive the level of service that you deserve. It deeply saddens us that we were unable to provide you with the level of stay that you expected. We would be honored if you would consider staying with us again so that we can change your perception and provide you with the service that you deserve.
"Great stay"
I had a good experience. Staff were very helpful when I booked the room and check out. I had lots of questions about paying for the room, and all staff was helpful. For a hotel that is pet friendly, I really couldn't tell there were pets in the hotel. My room was clean and comfortable. I definitely plan to come back with my dog some day. Glad to know we have a place to bring him to.
Thank you for sharing your comments on your recent visit with us here at Best Western Plus Myrtle Beach@Intracoastal! We like to combine the best of both worlds, and it is wonderful to hear that you appreciated our clean and pet-friendly accommodations. We wish you well, and we would certainly love to welcome you and your dog in the future. Safe travels!
"Great visit"
Front desk staff are very helpful! Hotel was very clean and the breakfast was great too. I visited for my sons birthday and they made my trip very delightful. Will definitely be revisiting!! thank you
Thank you so much for choosing to stay with us as you celebrated your sons birthday. We are so glad to hear that you enjoyed our clean, comfortable property, friendly staff, and delicious breakfast. We hope you got an opportunity to enjoy our recently built sun deck offering beautiful views of the Intracostal Waterway. We look forward to welcoming you back the next time you are in the area!
"I have been converted to Best Western!"
Best Western Intercostal changed my perception of the hotel chain. Was warmly greeted by the night crew who more than met my expectations. They were totally friendly and patient during and after checking in . This morning, Damian, along with the morning crew were very kind and considerate as well. They all deserve a huge raise (in my opinion) or maybe not because they probably are all very nice people outside of work as well. The totally clean room was exceptional from the cozy comfortable bed to the awesome powerful shower. It appeared that the room had been recently renovated. And then came breakfast. Outstanding effort with hot tasty scrambled eggs, potatoes, sausage, fresh fruit, waffles, oatmeal, grits, and a plethora of danish and toast. The coffee was also excellent as was the juice. This motel is right next to the family oriented park with racing and other fun activities for the kids, big and small. I highly recommend this Best Western! You won't be disappointed.
Thank you so much for your lovely comments on your recent visit with us! We strive to provide our guests with friendly service, and we look forward to passing your compliments along to our hardworking team. In addition, it is lovely to know that you enjoyed our convenient and family-friendly location! Safe travels ahead, and we hope to see you again soon!
"Good Experience"
We were travelling home and did not have a reservation. The staff at the front desk was very pleasant and cheerful.The hallways were bright and clean and the room was cheery with pastel walls. There were laminate floors with wood-like planks. Much nicer than carpet. There was a mini-fridge/no freezer. The bathroom was a decent size with a medium sized vanity. There was a comfy chair with a lamp for reading. And the towels were big and fluffy!
Dear Linda, Thank you for staying with us and we appreciate you leaving us feedback. We are happy that we could provide you with excellent service and we are pleased to see that you found your accommodations enjoyable as well! For another great getaway, visit us again here at Best Western Plus Myrtle Beach@Intracoastal. Cheers!
"BY FAR BEST CHOICE IS BEST WESTERN!"
Our stay at Best Western Intercostal was GREAT from start to finish. The staff here go beyond to make you feel at home. Always greeted with smiles and "How may I help you?" Our room, lobby, and outside area were always spotless.
Cleanliness and friendliness are two aspects guests can expect from visiting us, and nothing makes us happier than hearing we achieved that for you, too! Our team works hard to deliver courtesy and care that you can count on. The next time your travels bring you to the area, we would be delighted to have you back! See you again soon!
"Weekend getaway!"
Good location for a last minute booking. Reasonably priced. Clean rooms, friendly staff and decent breakfast. Refrigerator in room came in handy. Close to several good restaurants and family fun activities.
We love hearing from our guests and it was truly a pleasure to accommodate your last minute booking. From our prime location to our cozy rooms and tasty breakfast, you can always depend on us here at Best Western Plus Myrtle Beach@Intracoastal. Thank you for choosing us. Come back and see us again soon!
"Room 334"
Great Hotel! Close to tanger outlets and easy access to just about anything u want to do. Staff very friendly and helpful, breakfast was awesome every morning, pool nice and room was great! very spacious. Would recommend this hotel to everyone.
Dear Eva, Your recommendation means the world to us, and we can't thank you enough for the five-star review! Our team here at Best Western Plus Myrtle Beach@Intracoastal aims to impress, and we know they will be thrilled to hear they met their goal during your visit. Seeing your familiar face on a future stay would be an honor!
"Excellent Experience"
Great overall experience, better than many of the more expensive places to stay in Myrtle beach. It's close enough to everything you might want to go do, without being so close that you feel herded like cattle trying to get around. Great staff friendly, helpful, and accommodating.
Dear Mike, We appreciate you taking the time to share your feedback after your recent stay at the Best Western Plus, Myrtle Beach@Intracoastal! Providing our guests with a comfortable, relaxing visit is what we strive for, and it brightens our day to hear that you enjoyed an excellent experience with us. We're so glad our location was convenient and that our team made sure you received friendly service throughout your visit. It would be wonderful to see you again next time you are in the area!
"Worst hotel I have ever been to"
This was the worst hotel I have ever stated in. Upon arrival the hotel seemed ok, the clerk Lanae was awesome. They put us in room 126 and it was downhill from there. The room smelled musty, mildew and the AC wouldn't work or the refrigerator. We went to the front desk to tell them and Lanae (she was the only good thing about this hotel) immediately moved us to room 130, it smelled a little but seemed better than 126. By morning the smell of musty, mildew was very evident in this room but was still better than 126 so we went about our day touring around since it was our vacation. We slept the next night in the room and by morning were having difficulty breathing, we started looking around the room and found black mold everywhere. Both my daughter and I are highly allergic to mold and have asthma. The smell was so bad, we went to the front desk to tell them about the black mold and Tina (different front desk lady) said she could give us a slight discount, (a discount is going to make up for exposing us to black mold?). She was rude and pretty much just brushed us off. Black mold is deadly especially to people that are allergic. Along with the bad room came the maintenance worker who thought it was ok at 7 in the morning to work in the room right next door and leave it propped open with the lock so every time he opened the door it slammed shut. He was also very rude. These rooms did not have ventilation at all and it looked like they were just painting over the black mold instead of properly addressing the problem. I will be contacting the health dept., the better business bureau, writing reviews everywhere, inform my companies' travel agency to not use this hotel ever again, contacting Best Western corporate office although I have read reviews that this will probably be a waste of time, and I called the hotel manager Larry Rushing which I am still waiting to receive a call back from Tuesday June 11 @11 AM, he was going to call me right back after his “meeting” with an employee (longest meeting in history). Days later we are still having trouble breathing. I would never go back to this hotel!!!!!
Thank you for informing us of your experience. While we are very familiar with the effects of living in a high moisture environment near the coast, we are certainly surprised by your feedback. What you have shared is not reflective of the experience that we are known for, and we regret that we could not get you into a room that met your needs. Our team is looking closely into your experience to ensure that we are better presenting our rooms in the future. With changes like replacing carpeting with hardwood, we are working to make positive steps into the future. Please allow us the opportunity to make it up to you on another stay.
"Vacation!"
An overall great place to stay. Deserves more stars then what is given by AAA. The staff was courteous and friendly. The breakfast was delicious and fulfilling. Within a short driving distance of everything you could want to visit at Myrtle Beach.
Dear Jared, Thank you for choosing to stay at the Best Western Plus Myrtle Beach during your recent travels! We're so glad you enjoyed friendly service from our team, and we're happy to hear that our location was ideal for your visit to the area. We're thrilled that the breakfast options hit the spot as well. It would be wonderful to see you again next time you are visiting the area!
"Fantastic staff"
Although a bit expensive for myself the staff here made it well worth it. They all went out of their way to be professional and as helpful as you could ask for. The mattress on the king size bed as well as the pull out couch were very clean and extremely comfortable.
Our terrific staff works hard to ensure all our guests have everything they need and will be proud you appreciated their commitment to service with a smile. It's great to hear that you had a comfortable night's sleep and that our attention to cleanliness impressed you. Please come stay at Best Western Plus Myrtle Beach@Intracoastal again soon! Don't forget to check out our beautiful sundeck while you're here!
"Excellent Choice"
While visiting Myrtle Beach my husband and I chose this hotel because of it's proximity to the Carolina Opry and we were very satisfied with our choice. Our room was spacious, very clean and very comfortable. The breakfast area was clean and the selections were sufficient. The hotel is located on the intracoastal and there is a deck with chairs at the rear of the property which provided a comfortable area in which to relax before going out for the evening. Although it is on a busy Highway with restaurants and amusements nearby, we found our stay to be quiet and enjoyable. The only issue we had was with the pool area. It was very hot during our stay and there were no umbrellas on the pool deck even though the tables had a hole in the center to accommodate umbrellas. With the sun blazing it was too uncomfortable for us to enjoy the pool. Definitely a must during the hot summer months. Other than that, it was a good choice.
Dear Linda, Thank you for the wonderful review! We're so pleased our location was perfect for your plans and that you enjoyed relaxing on our lovely sundeck. It's also great to know that our variety of breakfast options suited your tastes and that you appreciated the clean, quiet rooms. However, we apologize for any issues with the pool area, and we'll keep your comments in mind for future updates. The next time you're in town, please come see us again at Best Western Plus Myrtle Beach@Intracoastal!
"Incredible service and amazing staff"
We needed accommodations for aprox 4 months, we were able to get all of our crews onsite. After reaching out to Lori Beth, she was able to get us everything we needed and much more. She went above and beyond to make our stay as plesant as possible. And even put together a vacation package with discounts for our families that came up during our stay. The hotel was clean and in the heart of all the activities we could imagine. The entire staff was amazing and we enjoyed every moment of time we spent there! We felt as if we were treated like family and that is hard to find in this industry! If you need an amazing place to stay that is very affordable then please look them up! I hope we will be back soon! Definitely a 10++++ Randy Clemens Construction manager Redevelopment Services
Dear Randy, Wow, we can't thank you enough writing such an amazing review about your extended stay! It warms our heart to learn that we were able to meet your expectations in so many ways. Nothing is more important to us than ensuring that our guests are comfortable and satisfied. From our entire team here at Best Western Plus Myrtle Beach@Intracoastal, we're grateful for your business and would be honored to welcome you back soon.
"A very nice surprise"
This hotel surprised me, the entry to the property was unassuming but clean and well landscaped. As we walked in to the entry to check in, I noticed the business center, the breakfast area and the relaxing atmosphere started to embrace me. The check in process was very quick and soon I was in a very clean elevator headed to our room on the 3rd floor. The room was fantastic. The floors were a laminate type flooring, clean and smooth. The walls were a bright white and the decorations were subtle but calming. Yes, I would go back. Even tho we did not take advantage of the breakfast, swimming pool , or the intercoastal viewing point, I would go back.
What a great review to read, thank you! It's always a pleasure to hear when we've been able to deliver such a positive experience. We're especially delighted that you appreciated our entryway and well-laid out lobby area, as well as received a quick and efficient check-in. It's also good to know that you welcomed our clean and comfortable accommodations and attractive decor. On behalf of us all at Best Western Plus Myrtle Beach@Intracoastal, thank you so much for taking the time to share your kind comments, and we hope to welcome you back again soon so you can have the opportunity to enjoy the view of the Intracoastal Waterway.
"Great Value"
The rate for our stay was lower than what other hotels were charging. We were concerned the hotel would be dumpy. It wasn't at all. Very clean and everything we were needing for our stay. If you are not needing to be on the beach, this is a great find for the money.
It is wonderful to learn that our property exceeded your expectations! We're thrilled our clean accommodations were just what you were looking for and that you found our property to be a great value. Our team would love to host you again here at Best Western Plus Myrtle Beach@Intracoastal!
"Spring 2019 Bike Week (Harley Davidson Sponsored)"
The hotel was located close to the beach, and the intercoastal waterway overlook was ideal for afternoon drinks and relaxing. The hotel was clean and the staff was excellent. The hall carpeting looked new and the fresh smell of paint was obvious. Clean and updated all around. The staff cordoned off a small area for protected motorcycle parking. This was a nice touch and most hotels would have never considered how important this is for the many riders staying at their locations.
Dear Kevin, Reading your review has truly brightened our day! We're delighted to learn that you appreciated the beautiful new sun-deck and our initiatives in refreshing our guests' accommodations during your recent visit. It would be a pleasure to host you again next year for Bike Week, and we wish you safe and happy travels along your way!
"Not Very Safe"
This hotel just gives keys to people and ask for no ID. I was lucky something bad did not happen.They tried to get in my room and the door was locked out. It was early in the morning and I was still in bed. I felt very unsafe. I was given no answers for what happened. The GM did not have the time or did not care to respond to many calls. Good luck and I hope nothing bad happens to you here.
Dear Christopher, Thank you for the feedback, and we are sorry for the mishap regarding another guests' reservation. Guest safety is always our top priority, and we will look into this matter further. Despite this, we hope you had a wonderful time in the area and otherwise enjoyed our exceptional accommodations. All the best.
"Great for you and your fur babies."
The rooms are clean and the staff are polite and thorough. We stayed here because they are a pet friendly Hotel near our family that were staying at the beach. Check in is quick and check out even more so. We were on our way to our room no more than 5 minutes after check in. The property was clean and there was a place to walk your dog. The pool outside looked inviting but the beach was where we wanted to be I would recommend this location for anyone that wants to stay a night or two with your pet and enjoy the beach with them.
We appreciate you taking the time to share your kind words after your recent stay at the Best Western Plus Myrtle Beach@Intracoastal! It brightens our day to hear that our pet-friendly policies were ideal for you and your pets, and we're so glad your accommodations were clean. We're happy that your check-in experience was efficient, and we hope you had the chance to relax at the beach during your time with us. Please come see us again next time your travels bring you to the area!
"Relaxing"
We stayed for one night waiting to get into our condo. There is a lovely deck out back overlooking the intercoastal waterway where we had coffee/tea. Also there was a good area for walking the dog and clean up.
Dear Dorothy, It was an honor hosting you while you were in the area. We're thrilled our lovely new sun deck and inviting pet area added to your experience. Thank you for your kind words. Please come see us again soon.
"Everything was great"
The accommodation at this Best Western is all very nice. The room was clean and the bed comfortable. Everything in the room worked except the tv remote, which was remedied easily. The staff was especially friendly and helpful. We would stay here again if we come to this area. I was especially pleased to see the pool open, as many hotels want to keep them closed until Labor Day. With the weather in the high 80's it was wonderful.
Dear Sharon, It was our pleasure to provide you with a clean, comfortable place to stay in the area. We're glad our friendly staff was able to quickly address any of your concerns and that you appreciated the inviting pool. Should your travels bring you back to town, please come see us again at Best Western Plus Myrtle Beach@Intracoastal!
"Couple day stay"
Rooms are very clean, staff helpful and friendly. Love the patio outside, sat and had coffee, watched the boats go down the intercoastal. Such a beautiful view. So calming and puts you in a Myrtle Beach state of mind. Being from the northeast it was great to sit and take in the views.
Dear Janice, Thank you for the lovely review! We're thrilled our beautiful sundeck helped to make your visit special and that you felt welcome throughout your stay in our clean, comfortable rooms. Our friendly staff would be honored to host you again during your next trip.
"Ok experience"
The room appeared to be clean. But the next morning I woke with a scratch throat and itchy eyes. As I always do, I bring a bottle of disinfectant spray with me and I sprayed the entire room down. The first night, something was itching me in the bed. Breakfast needs more low carb options. I'm allergic to bread. But if pastries and waffles are your thing, you will enjoy it. Overall it was an ok experience. The rooms just needs disinfectant, bleached, something to kill off the last guest germs. Thanks.
Thank you for sharing your thoughts with us; we value all feedback that we receive. It pleases us to see that we were able to satisfy your needs but regret the unfortunate symptoms you experienced in the morning. Also, we're sorry that we couldn't offer some of the breakfast choices that you were hoping for. We'll be passing your comments along to the appropriate member of our team. We wish you safe travels ahead and would be delighted to welcome you back soon.
"Great Stay"
Very friendly and helpful reception, good breakfast, clean rooms, First place we've stayed that is "pet friendly" that actually has rooms that DO NOT smell of pet odors. Very pleased with this hotel. Only needs an ice machine on each floor
Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal! Our team was happy to be of assistance to you during your stay, and we are so happy that our fresh, pet-friendly rooms, and delicious breakfast made for a pleasant time. Thank you for giving some suggestions for improvement as well! Having you here was a treat, and we look forward to our next chance to host you!
"A trip for a friend."
MY trip ended with me having an allergic reaction to a product that workers was using to lay carpet on the 2nd floor where our rooms were.I drove my friend to s.c. for eye surgery.we live in n.c.I traveled also with my daughter who is wheelchair bound.we were asked to let workers know when we wanted to leave our rooms because they were using glue in the hallway.we were asked wed.morning to stay in our rooms for 30 min. until glue dried.we were moved wed, night to 3rd floor.however at times i could smell the glue that caused my reaction.
Thank you for leaving your comments with us. We are very sorry to hear about your experience with the work that was being done on our facilities, and we will work to ensure that this does not happen again. We are always available to speak with you directly if you have any other questions or concerns. Once again, thank you for your feedback, and we wish you well in your future travels.
"Would stay agian."
Rooms are very nice and clean, front desk was very helpful, bed was so soft had a good nights rest . Staff was very nice and the ones cleaning the rooms didn't come knocking on your door saying room service.
Dear Jeff, It would be an honor to welcome you back to Best Western Plus Myrtle Beach@Intracoastal! We are elated that our refreshing rooms, welcoming beds, and attentive service made for a five-star stay. We are anxiously waiting to serve you again!
"Business Trip to Myrtle Beach"
Front Desk was very knowledgeable about Myrtle Beach (places to eat and visit) and was very helpful during the week stay for a pleasant vacation! Martika kept me laughing and smiling. I appreciated her.
With so many hotels to choose from, we are thrilled you chose Best Western Plus Myrtle Beach@Intracoastal. As you mentioned, our team is always happy to help, and they absolutely love making recommendations for things to do or places to eat. Should business or leisure bring you back our way, we'd be honored to host you again!
"VERY PLEASANT STAY FOR MILITARY REUNION!"
We recently held a reunion for Vietnam veterans, at the Best Western Intracoastal, and were very pleased with the hotel. The staff was very friendly and accommodating and most rooms were recently renovated, making for a very pleasant stay. We also enjoyed the deck overlooking the intracoastal waterway and would definitely stay here again.
It was truly an honor to host you here at Best Western Plus Myrtle Beach@Intracoastal for your reunion. We cannot thank you enough for your service. It was our pleasure to host you, and we're glad that you enjoyed our comfortable rooms. If you ever need lodging in town again, depend on us!
"King suit"
I have the king's suite which had a jacuzzi tub the king bed was amazing everything was in great condition and front desk was top-notch she made sure I knew where everything was and also made sure that I was signed up for Best Western membership
Dear Kathleen, Thank you for choosing Best Western Plus Myrtle Beach! We are so glad to know that you enjoyed our lovely king suite accommodation, as well as our helpful staff members. We wish you well, and we hope to see you again soon!
"Very good stay"
Only stayed the night, but need to unload everything off my bike. Assigned me a 3rd floor room, but found me a 1st floor room when requested. The staff was very friendly and helpful when asking questions. It is going thru some renovations but I didn't hear or see anything. It is very clean and well appointed in the area where the food and drinks are. Wireless was good. I have stayed at plenty of BW and the breakfast buffet was the best I have experienced. I was there off season so the wasn't a lot if people. There is a go cart track next door that may bring large crowds during peak season.
Dear Matt, Thank you for the five-star review! We're glad to hear that our breakfast options impressed you and that our fast Wi-Fi and clean property hit the mark. It is our pleasure to accommodate guest requests as best we can, and we're happy that we were able to get you into a more convenient room. Our team hopes that you can come back again soon!
"Very nice stay"
We enjoyed our stay here. The hotel has a lovely deck across the parking lot right on the intracoastal. The deck has tables and chairs and we enjoyed relaxing there and watching the boats go past. The staff was super, from the young man (I wish I had gotten his name) who handled our check in to James and Pat D. who provided the continental breakfast. It's obvious that James takes great pride in the food he prepares because the scrambled eggs and rosemary potatoes were divine! (Rosemary potatoes on a continental breakfast - who would have thought?) And he kept the breakfast room spotless by constantly cleaning when he wasn't refilling the breakfast food items. Pat D. was very friendly and helpful and even offered to make us a waffle. The hotel offers coffee and hot tea 24/7. They are also pet friendly and provide bags for pet waste. Two thumbs up!
We're delighted you enjoyed your stay at Best Western Plus Myrtle Beach@Intracoastal! Thank you for sharing how much you enjoyed relaxing on the sundeck and for your compliments on our delicious breakfast. Our terrific staff will also be proud that their commitment to service with a smile impressed you. It would be an honor to host you again the next time you're in town.
"Good Hotel"
Stayed 3 nights and enjoyed the hotel, breakfast area, and the deck rest area next to the intercoastal waterway. Nice upgrade to the site. Only concern was that the pool was not available. They should think about heating the water so that people traveling can enjoy a refreshing dip.
On behalf of our team, thank you for sharing your recent five-star experience with us here at Best Western Plus Myrtle Beach@Intracoastal. We're delighted to hear that our new sun deck was a highlight of your visit and that you enjoyed our breakfast area during your stay. Thank you also for sharing some suggestions on further improvements you would enjoy, and we'll be sure to consider your feedback moving forward. Should your journey bring you back our way, join us again for another refreshing stay!
"One night stay"
My husband and I were taking a week to travel for spring break, and stopped here on the way home. Everyone was very pleasant and the hotel was very nice but there is a secret that needs to be shared. It is the patio at the very back of the property along the water. I drank my tea there soaking up the sun before heading back to Canada and the snow. It was a pleasant surprise to an already great stay.
It was an honor hosting you at Best Western Plus Myrtle Beach@Intracoastal! We're thrilled our beautiful new sundeck was a highlight of your visit an that you felt welcome while you were here. If you find yourself back in the area, we'd be happy to have you stay with us again!
"Chef James"
The service at the hotel is outstanding. Especially the service in the dining hall. Chef James is a superb cook. He pays attention to detail and cares about the food preparation. His conversation with the guests gives you the "welcoming" feeling you don't receive from most hotel dining staff. 11/10 for Chef James!
Thank you so much for your kind feedback! We are thrilled to know that you appreciated James' friendly demeanor, and we will be sure to pass along your comments to him. It was a pleasure serving you here at Best Western Plus Myrtle Beach@Intracoastal, and we hope to see you again soon!
"Fantastic Experience"
The entire staff was very friendly, professional and attentive to our requests. We'd especially like to thank Amanda, Mandy and Debra for doing an exceptional job of going above and beyond. We'd definitely stay here again!
Dear Steve, It always brightens our day to receive compliments on our hardworking team, and we are so glad to receive your kind comments. We will share your review with Amanda, Mandy, and Debra and commend them for their hard work. Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal, and we hope to see you again soon!
"Who could ask for anything more!"
This review is completely HONEST! I had called several places, I was attending a memorial service, The Family condo was being used, so I had to find lodging for two days. The places I called had a Take it or Leave it attitude. The Location, and the friendliness of the Manager on the phone...... the big surprise was that it wil be cheaper to stay at the inn for a couple days than the family condo service fee of up to Three hundred dollars!
We pride ourselves on providing genuine and warm service to all of our guests, and we are so happy to hear that you found that to be the case. Thank you for choosing Best Western Plus Myrtle Beach@Intracoastal, and we wish you all the best in your future travels.
"nice place to stay"
beds and pillows were very comfortable that is why i stay there when in tow, clean updated rooms staff is very nice and breakfast in the Morin is good not just cereal have eggs and waffles with juice.
Dear Chris, On behalf of our entire team here, thank you for sharing your recent visit with us here at the Best Western Plus Myrtle Beach@Intracoastal. We were delighted to know that our comfortable beds keep you coming back, and we're also happy to hear that our friendly staff and delicious breakfast help round our your five-star experience. Come back soon!
"Always Great!"
Clean, great service, free breakfast, great bed, warm room in winter, hot chocolate and tea. Loved it! All the Best Westerns in the U.S. have been remodeled within the last 4 years so you can be sure it is a nice and clean environment that does not look run down or old. Great location also.
Dear Andria, We cannot thank you enough for taking the time to tell us about your five-star stay here at Best Western Plus Myrtle Beach@Intracoastal! It was our pleasure to provide a warm, clean room, and a tasty complimentary breakfast. Seeing your familiar face on a future stay would be an honor!
"Convenient Hotel!"
The hotel was clean and looked like it had been newly renovated. The front desk staff was helpful and the breakfast was convenient as well. There are different restaurants on the road where the hotel was, so there was lots to choose from. I would stay here again.
Dear Jalisa, Thank you for letting us know about your comfortable and convenient experience with us here at Best Western Plus Myrtle Beach@Intracoastal! It pleases us to learn that you enjoyed our clean facilities, friendly service, tasty breakfast, and excellent location near several restaurants. Also, we're happy that you appreciated the our beautiful renovations that we've made in the last year. If you didn't have a chance to check it out during your recent visit, please come back soon to experience our beautiful sun-deck overlooking the Intracoastal Waterway. We're truly grateful for your business and would be honored to serve you again.
"Very Convenient"
This place was very convenient and they are doing a lot of new renovations. Byron at the Front Desk was so helpful and kind. He greeted you with a smile every time he saw you. The free breakfast in the morning was wonderful as well. The two staff members, Pat and James were so sweet. They too greeted you with a wonderful hello and asked if they could help. We even tipped them since they work very hard. We will be back since we have a friend right next door at the Myrtle Beach Manor. Location was everything with the Best Western. Close to the Airport as well (15 Minutes)
Thank you for writing to us about your comfortable and convenient stay with us here at Best Western Plus Myrtle Beach@Intracoastal! It pleases us to see that Byron was able to offer the friendly and helpful service that you deserve. Also, we're happy to hear that you appreciated our tasty breakfast and excellent location. We truly enjoyed the chance to be your host and would be delighted to serve you again.
"Honest and Truly Caring Staff"
The hotel was clean. The rooms were clean and comfortable. What makes this hotel stand out is the superior customer service. The morning breakfast is very good, but James goes out of his way to assure everyone gets what they need! He even made our granddaughter a waffle and brought her some liquid butter to our table! Other guests were treated as exceptional as we were! The morning we were checking out, our granddaughter left her jacket in the dining area. We would have surely left it if JAmes and Byron hadn't tracked us down. We certainly appreciated them going above and beyond with honesty and customer service! We also encountered a gentleman who had had the misfortune of his wife being hospitalized while they were there. This prolonged his stay at this Best Western, and he told us how wonderful the staff had been to him during his ordeal! You don't find people like this everyday! Thank you Best Western Intracoastal for this wonderful stay and your wonderful staff! We will be back!
Thank you so much for taking the time to share your kind comments regarding your recent stay with us. We're thrilled to hear that you had an enjoyable experience and that you received such friendly and attentive service from our team members. We will be sure to pass on your kind words, especially with James and Byron! It's also good to know that you had the opportunity to try our delicious breakfast menu and appreciated our clean and comfortable accommodations. We hope to have the pleasure of welcoming you back on another occasion.
"Great place to stay"
Nice hotel, comfortable, friendly staff and very clean. The rate was very good. The hotel is undergoing renovations but the rooms were completed already and nicely done. The location was great, central to everything.
Dear Genia, Thank you for taking the time to tell us what you loved about staying with Best Western Plus Myrtle Beach@Intracoastal! We're delighted to hear that everything from our friendly staff to our newly renovated rooms and central location made for a great stay. Thanks again for your review, and we'd love to host you again on your next visit to Myrtle Beach. Please be sure to check out our beautiful new sun-deck that overlooks the Intracoastal Waterway during your next stay!
"Thanksgiving retreat"
The weather was fantastic. It is really the miniature golf capital of the world. My husband and I basically went to Myrtle Beach for this reason because we are putt-putt golf and were not disappointed. The beach is long and a bit of a walk to the water edge. The hotels that line the main street would be tough to choose because they are all appealing
It was an honor being the relaxing retreat you needed for the Thanksgiving holiday! It sounds like you and your husband had a wonderful time playing mini golf, and we hope you enjoyed the beach as well. Keep Best Western Plus Myrtle Beach@Intracoastal in mind whenever you're in need of a getaway to the mini golf capital!
"Good overall for the price"
Hotel needs some updating finished. They installed hard flooring in guest rooms & Need to keep them cleaner. We asked for someone to clean the floors & they did. Bathroom needs a new door or it painted it was dirty looking.
Dear Erika, Thank you for joining us during your recent visit to the area, and for sharing some thoughts on your stay. It's from feedback like yours that we're able to continually improve upon our guests' accommodations, and we've passed along your feedback to our housekeeping team so they can quickly address the concerns you mentioned. We're happy to hear that you otherwise enjoyed your visit and that you felt you received a good value during your stay. Hopefully, you will enjoy your next stay even more, and we look forward to hosting you again soon!
"Quality at reasonable price"
The location was very convenient and the price was quite good considering it was during the off season at the beach. The room was larger than expected and very clean, and the added jet tub was a nice surrprise.
Thank you for choosing Best Western Plus Myrtle Beach! We are very glad to have been able to provide you with clean and comfortable accommodations in a wonderful location at a reasonable rate. It was a pleasure serving you, and we hope to see you again soon!
"Good place for Carolina Opry"
The Best Western Plus on N. Kings HWY was chosen because of its proximity to Carolina Opry, price, breakfast, and WiFi. It exceeded expectations. The lobby looked good and the front desk folks (Tina &Byron) were welcoming. The room was clean, smelled fine, and was warm. Patty D. or Patsy D. (shame on me for taking too long to write this review) was a sunshiny person at breakfast. She was engaging and eager to help out with the breakfast bar and share info about the motel and community. I will look at this place first for any other visits to Myrtle Beach. The price on the website had very few taxes/surcharges. So many other properties in Myrtle Beach have $15-25/day resort fees. Free parking here was a plus also.
How fantastic to learn of all the reasons you chose to make Best Western Plus Myrtle Beach@Intracoastal your home on the road! We love exceeded our guests' expectations with clean and inviting rooms, welcoming service, and a host of amenities and we're thrilled that your time with us was everything you wanted and more. Knowing that we're now occupying the top spot for comfort and value whenever you're in the area is truly gratifying, and we can't wait to share in another fantastic experience with you!
"Great experience"
We had to make a quick trip for a family funeral. The staff xoulsn't Have been any.nicer. The ease of finding a pet friendly place was terrific. I was taken ill and we had to cancel one of our night's stay. There was no hassle with the cancellation. We truly appreciated having the reservation held since it was a later than anticipated arrival. Highly recommend this venue.
Thank you for sharing your kind words after your recent stay at the Best Western Plus Myrtle Beach@Intracoastal! We're sorry to hear of the circumstances of your visit, but we're glad our team was able to make sure you enjoyed friendly service and comfortable accommodations during your time with us. We appreciate your recommendation and hope you come see us again next time you are in the area!
"really nice place"
this was the perfect place for my wife and I to stay 2 miles from the beach, and the deck out in back of the Hotel were the lake ran though was beautiful also the guy working the breakfast in the morning was awesome this guy took pride in his job and was super nice I would recommend this Hotel to anyone and everyone who wants a nice place to stay for a cheap price and great service.
Dear Thomas, Thank you for the wonderful review and recommendation! We're thrilled our beautiful location, and amazing service helped make your visit special. The next time you're in town, we'd be happy to have you stay with us again at Best Western Plus Myrtle Beach Hotel!
"Filthy, Bring a Respirator"
There was mold on the carpet under the air conditioner in my room, mold on the mattress, and someone else's soap in the bathroom (used). It reeked of mildew and we got out of there as fast as we could.
Dear Malissa, Thank you for bringing your concerns to our attention. It's distressing to learn about your unsatisfactory experience here, and we offer our heartfelt apology for the condition of your accommodations. It sounds as if your room wasn't properly prepared for your arrival and we'll discuss that with our housekeeping team. We're saddened that this caused you to seek other lodgings. It's our hope that your travels were otherwise pleasant. Your feedback is welcome, and we hope for another chance to deliver the wonderful stay you deserve.
"Dirty facility!"
The rooms were gross! Carpets were so dirty. We had red stains on our room carpet. Not sure what it was. The place smelled on the third floor. Lady at breakfast and wonderful though. The shower head wouldn't move and was pointed at the wall. Guy at front counter wasn't real excited to be there.
Thank you so much for notifying us about your recent visit. It pleases us to see that we were able to provide you with excellent service during breakfast. We're very sorry for the issues with cleanliness that you encountered and will speak with our staff immediately to address that matter, along with our service at the front desk. We're grateful for your business and hope you'll give us another chance to do better in the future.
"Not bad. Not necessarily good either."
My husband and I stayed here for two nights on a quick getaway. If you are not an extremely picky person this hotel will do, but only for a maximum of 2 nights. I couldn't stay longer than that. While the bed was comfortable, rooms were "clean enough," and spacious (there was a spa tub, and pull out sofa) it is in need of renovation. Funny thing is, I think it was recently renovated to what it is now. The elevator is scary, everytime we used it we thought for sure something would happen. The pictures are misleading. The pool is tiny and unkempt. The picture of the nice people drinking wine on the sundeck sold us, but that area is BEHIND the parking lot and dumpster, and there is no wine or people. You have to search for it and it looks like it is not apart of the hotel. You hear the traffic from the street and hallways. Good points are the location, and the staff. It is right next to some attractions and not far from Broadway at the beach and the boardwalk, and the staff was friendly.
Dear Crystal, Our team was excited to host your two-night getaway to Myrtle Beach! While we're glad you found your room to be clean and comfortable, it's unfortunate you found certain aspects in need of an upgrade as we have recently touched upon our accommodations. Nonetheless, we will inspect all of our rooms to ensure they're in top notch condition. We're happy to see that our location and service were highlights of your visit, and we would love the chance to improve your perception of our hotel on a future trip to the area!
"Great Place to stay; great staff, clean rooms, great free breakfast, ideal location"
We had to find a room on short notice due to flooding from hurricane Florence. I quickly looked online and booked a room here but accidentally booked for next month. When we came to check in, we were notified by front desk clerk, Ryan Crenshaw, that we had booked for next month. I checked and he was right. Ryan went above and beyond by not only getting us a room for a couple of nights but also notified us when there was a cancellation to extend it to the additional days we had hoped to stay. Since I had booked online and a month in the future, the room rate was lower than the price for staying this week. Ryan helped again with a displacement discount which was in between the two rates. This was really a compassionate action for people dealing with very difficult times knowing their houses is flooding. Me and my father (84 yrs old and living in the same condo complex as I do) can't express our gratitude enough to Ryan and the Best Western. Thank you. As for the hotel; it has very nice clean rooms. We had 2 queen beds, tv, microwave and refrigerator. The rooms were clean and everyone on the staff extremely friendly. It has a great location near restaurant row, hwy 22 and 31 are nearby the hwy 17N location. They also serve a fantastic free hot breakfast; eggs, meat (bacon, sausage, corned beef change daily) as well as cereal, grits, oatmeal, fruit, waffles and yogurt. If you are visiting Myrtle Beach, this is the place to stay.
"Happy with everything"
My room was extremely clean!! The breakfast was so delicious and the lady that is in there cooking the food makes you feel right at home. I will most definitely be staying at this hotel again. Housekeeping was so nice.......front desk was nice too!!!!
Dear Sheila, Thank you for your truly wonderful review and rating. We love hearing how much you enjoyed our clean rooms, delicious breakfast, and awesome team. Hopefully, you got the chance to check out the views from our spectacular new sun-deck! Please come back and see us again, anytime!
"Outstanding Breakfast"
This hotel met our need very well. It was close to where family lives and very conveniently located to markets and favorite restaurants. The Breakfast area is very ably hosted by a lady named Pat White. She was very attentive to keeping items available, while being very personable. It was a pleasure being in her area!
Dear Nancy, We are very happy that you chose to stay with us here at Best Western Plus Myrtle Beach@Intracoastal. Pat thanks you for your kind words about her cordial and attentive customer service and it is fabulous to hear that you found your breakfast scrumptious. In addition, we are glad you liked our location close to your family, your favorite restaurants and shopping. We also hope you were able to relax and unwind on our beautiful new sun-deck overlooking the Intracoastal Waterway. The next time you visit the area, we look forward to you staying with us again.
"Great visit to Myrtle Beach"
Great Girls weekend in Myrtle Beach!!! Stayed at the Best Western Intercoastal waterway! This was such a relaxed stay! Everyone welcomed us with such knowledge about the area & where to visit while there. The breakfast was awesome and Pat went out of her way providing class A service. My favorite part was spending the afternoons on the sun deck! What a great way to end the day....and loved meeting other guest out there. The beds were so comfy...slept sooo well. Shopping is awesome in this area. I had to buy an additional suitcase to fly back to Atlanta! I'll be returning here again next Summer!!! Thank You! Patsy
Dear Patsy, A girls' weekend sounds like a lot of fun and we're so pleased you made Best Western Plus Myrtle Beach@Intracoastal a part of the experience. It's wonderful to hear that our relaxing sundeck overlooking the Intracoastal Waterway was the perfect place to relax and that our wonderful staff made you feel welcome. We look forward to seeing you again next summer!
"Great experience...again!"
Stayed at this hotel last year, service and rooms were excellent! Came back this year and wow, they've undergone major renovations, the hotel looks GREAT! They have built a huge beautiful new sundeck in the Intracoastal Waterway, complete with tables, chairs and rocking chairs. My husband and I enjoyed relaxing at sunset, watching the boats, as much, if not more, than being at the beach which is also close by. We will definitely be back next year, same time!
Dear Grace, We're proud to include you among our returning guests. It's great to hear that our beautiful new sundeck impressed you and that you had a relaxing visit. Thank you for the wonderful review! We look forward to your next stay at Best Western Plus Myrtle Beach@Intracoastal.
"Great family fun!"
This was a long trip and the comfort of the bed was just like home. The breakfast was especially good. Something for everyone. There is a lady named Pat that out does herself at breakfast. She is filling up all The buffet items all by herself. She was amazing each of the mornings that we were there. I thank her for her southern hospitality. As a family reunion group with about 60 people, and four of them over the age of 80; the check in staff immediately noticed and shifted rooms to accommodate. We had a wonderful trip and it was worth the drive from New York.
Thank you for your wonderful review! It was a treat to help bring you and your family together and we are glad that we could help accommodate. Hearing that you felt right at home is a delight! Thank you for personally recognizing the efforts of Pat and our breakfast team. We hope that you also had the chance to enjoy our new sun-deck that overlooks the Intracoastal Waterway! We love to get the day started right! Having you and your family back for another visit to Best Western Plus Myrtle Beach@Intracoastal would be an honor and we look forward to it.
"Great hotel, great area, amazing staff."
This hotel was better than I'd hoped!The great reviews don't lie, this Best Western is awesome! We arrived earlier than our check in time and were pleased to find a room ready and waiting. The front desk staff was polite, friendly, and helpful. Our room was very clean and neat and had all the amenities I could have asked for and the large flat-screen was a bonus. The internet is fast, the A/C was nice and cold, and the rooms are quiet, I almost forgot I was in a hotel! The building itself is very clean and well appointed and looked very well maintained, grass and plants outside were taken care of. Inside, the carpets, walls, and furniture were clean. No stains or "weird smells". Our breakfast hostess, Pat D, was amazing! She was polite and cheerful every morning and made sure we knew what was on the menu and where everything was located. She provided pleasant conversation and advice on local happenings and attractions. The breakfast area was always clean and well stocked. Pat D, and her friendliness and attention to detail made my stay better than I'd hoped. Great job everyone!
Dear Tom, It's an honor to receive your outstanding review at Best Western Plus Myrtle Beach@Intracoastal. From the hassle-free check-in to our friendly service, we're so proud to have delivered the impressive stay you expected. Pat and the team will be thrilled to read your uplifting words! We hope your five-star rating means you will be joining us again!
"D. Perry"
Best hotel that I ever stayed at. The staff really takes good care of there guest. I would rate this as a5 star motel. The service was great. the rooms were clean, the amenities were great and good.I would refer this motel to anyone as the best place to stay at in Mertle Beach South Carolina.
Our day is brightened by your enthusiastic recommendation of Best Western Plus Myrtle Beach@Intracoastal! We're proud to learn that you considered our wonderful service, great amenities, and clean accommodations to be the best you've ever experienced. It's our hope that you also had a chance to enjoy our lovely new sun-deck overlooking the Intracoastal Waterway. Many thanks for your warm compliments and we'd love to have you return.
"Room not worth the price"
I came with my daughter to stay for 1 night. Rushed to check in. Only nktjced 2 lights out in batbroom..mainrenance was nice to fix. Returned to settle in and noticed syains on carpet, cracks on walls and a nasty look to the toilet which by the way if u sit and pee watch out! Yoy will get hit on the knees if someone opens the door. The price i laid for this " suite" was not worth it. I felt like i had to vet this room as i was told it was thd last 1. Looki g in the half empty parki g lot later that evenjng made me feel duped. I really should have gone elsewhere bit i gave it a chance as i felt o had no other closer options. I would like half my money back as i feel i overpaid..shop around or at least look at the room before u pay for it
Dear Asja, Feedback from our guests is always appreciated as it helps us to understand the areas the areas that could be improved. We are very sorry to hear that you were disappointed with the service that you received, and we will speak with our team about your concerns with the room. We always strive to provide our guests with the full value that they deserve, and we apologize that we were not able to do so for you. If you feel the need we are always available to speak with you directly about your experience. Once again, thank you for sharing your feedback, and we wish you well in your travels ahead.
"Oh My"
The reason I gave 3 stars is for the wonderful staff, the location is great, nice pool & great to sit along the intercostal area but the room. Oh my! We had a pet friendly room, great they had tile floors , but the room needs painted , fix the toilet that leaks, rust on the lamps and floor/ then this morning when we left we killed a roach! Again the staff is great , the breakfast is wonderful but the room was very disappointing
Dear Linda, We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our location was perfect for your needs and that you enjoyed the relaxing pool and tasty breakfast selection. Our friendly staff will also be glad you valued your interactions with them. However, we're sorry for any issues with upkeep and maintenance as well as for any concerns about unwelcome guests. Feedback like yours helps us improve and we'd be grateful for the chance to host you again should you be back in the area.
"Salesman"
Both Pat and Tina as well as the rest of the staff made my stay very enjoyable and comfortable. Pat did a great job with breakfast every morning. Tina was very knowledgeable about the area and helped me with Reservations and billing questions. I would highly recommend this hotel for business and vacation.
Dear Rudy, Our team at the Best Western Plus Myrtle Beach Hotel would like to thank you for taking the time to share your feedback with us. We're so glad you enjoyed your stay and are thrilled to hear that Pat and Tina made sure you had everything you needed. We hope to see you again soon next time you are in the area!
"Good location with minor issues"
The location of this hotel was perfect. We were super close to where our relatives were staying, and had easy access to local restaurants and activities. However, the shower was broken (they fixed it quickly), the mini-fridge didn't have a freezer section so we couldn't refreeze our ice packs for our cooler, and the entire hotel had a damp basement smell about it. Otherwise, things were pretty clean and we'd go stay there again.
Thank you for choosing to stay with us at the Best Western Plus Myrtle Beach Hotel! It is wonderful to hear that our ideal location was perfect for exploring the area. We appreciate your feedback regarding the issues you encountered and apologize for any inconvenience you experienced. We hope to see you again soon!
"Great"
This was a great place to stay.I loved Myrtle Beach, and this place had a good deal. Best Western had good value and good location. And Tara was extremely helpful and accommodating to us. I would reccomend!
We are super thrilled to read that one of our beloved guests enjoyed their time at the Best Western Plus Myrtle Beach Hotel. We take pride in offering exceptional service and value. Thank you so much for the recommendation and leaving your valued feedback. Tara and the rest of the team here can't wait to have you back.
"We had to switch rooms again."
The only problem I had was reservations and they made me switch rooms. On our last night and that is a pain. They comped half my points and that did make me feel better. The staff were friendly and make your waffles at breakfast.
Thanks for letting us know about your recent experience. We're very sorry for the inconvenience of switching rooms but are pleased to see that we were able to provide some resolution. Also, we appreciate you letting us know that you enjoyed our friendly staff during breakfast. We're grateful for the chance to serve you and would love to have you back in the near future.
"Damp rooms"
Everything in the room was damp -- the floor, the bed linens, even our clothing hanging in the closet area became damp very quickly. It was very uncomfortable to lie down on wet sheets and to dress in wet clothes! The free breakfast was pretty meager, and items were not refilled as they became empty. The biggest problem was the shower. The shower curtain bar was installed about a foot away from the tub, and the shower curtain itself was very short, so there was no way to get the curtain into the tub to prevent water from splashing onto the floor. The printer in the lobby was not working, so it was a hassle to print my event tickets, but the staff allowed me to use their printer behind the counter. The rooms are in need of updating. On the good side, the staff was friendly and helpful, and the rooms were relatively clean, but I would not recommend this hotel and will not stay at a Best Western Plus again.
Your feedback is valuable as it helps us improve for future guests. We're glad our friendly staff was able to help print your tickets and that you appreciated our attention to cleanliness. However, we're sorry for any dampness issues you experienced as well as for any concerns about the shower. We'll look into these issues in more detail. Please also accept our apologies for any disappointment with the breakfast selection. It is through feedback like yours that we're able to improve and we'd appreciate the chance to provide you with accommodations that are more in line with your expectations.
"Work and Fun"
Had a good stay at the BWP on Myrtle Beach. Room was clean and I got a upgrade. Will go back. I did not try the breakfast so, I can't say how that was. The price is good and liked the room. I would stay here again.
Dear Christopher, It was our pleasure to upgrade your room and ensure you had everything you needed for a comfortable visit. We're happy you enjoyed your stay, and we look forward to hosting you again soon.
"Great location. Comfortable and Clean!"
We stayed 4 nights June 2018. All the staff we had contact with was courteous and helpful. The rooms are a good size and the beds are comfortable. The breakfast area was well maintained and the attendant enjoyed making waffles for guests. Absolutely no complaints!
Dear Peggy, Your enthusiastic praise of Best Western Plus Myrtle Beach Hotel brightened our day! Providing you with clean, spacious, comfortable accommodations and gracious assistance made us happy. Our breakfast team will also be thrilled that you enjoyed our well-kept dining area and fresh waffles! Many thanks for your kind words and we'd be honored to host you again.
"overnight stay"
everyone from the time we checked in till we checked out the next day was very nice and very friendly. the room was very nice and very clean the beds were so comfortable this was our first time staying at this hotel but we will stay here again.
It is always a pleasure to know that our guests enjoyed our friendly service and comfortable accommodations during their time with us, and we greatly appreciate you taking the time to leave us with your feedback. We will gladly pass along your remarks to our hardworking staff. Thank you for choosing Best Western Plus Myrtle Beach Hotel, and we hope to have the pleasure of hosting you again soon!
"Great Place to stay at Myrtle Beach"
Room 301 was fantastic and my wife and I enjoyed our stay. Free breakfast and WIFI was great. If you go to Myrtle Beach, then Best Western Plus is the only place to say for you..... Located right in the middle of everything Myrtle Beach has to offer for a vacation of fun and great places to eat everywhere.
Dear David, We are honored to have been able to host you and your wife during your Myrtle Beach getaway, and it brings us joy to know that you enjoyed your time with us. Being able to stay connected while away from home is quite important, and we are glad to hear that you found our Wi/Fi to be satisfactory. We are also happy to know that you were able to take advantage of our central location to get out and explore all that Myrtle Beach has to offer. Thank you for leaving us with your feedback, and we hope to see you again soon!
"Pleasant Surprise"
Outside is ugly, but the interior is very modern and clean. Staff is very friendly and accommodating. The bar soap is classically mediocre, so I'd bring your own soap. Parking is scarce and compact, but parking is offered at the abandoned Burger King parking lot. Short walk from northern downtown but need to drive/Uber to waterfront.
Thank you for taking a moment to share your experience here at Best Western Plus Myrtle Beach Hotel. We love nothing more than exceeding expectations! Our clean, modern interiors and accommodating service help our guests feel right at home with us. We appreciate your constructive comments as well and will pass them along as we work to improve. Depend on us again when you are in the area!
"Excellent stay!"
We stayed for Memorial Day weekend. Close to everything, amd very nice for the price. Had an awesome time, no complaints, service was great, rooms were clean, and staff was helpful. Will definitely choose to stay again!!
Dear Ashley, Our goal at Best Western Plus Myrtle Beach Hotel is to impress all our guests so it's gratifying to know we succeeded with you. We're happy our central location was ideal for your trip and that you felt welcome throughout your stay in our clean, cozy rooms. If your travels bring you back to the area, we'd be honored to host you again.
"Best Western, An Excellent Choice"
I have been a Best Western rewards customer for several years and they have yet to disappoint me. In fact, they have exceeded my expectations with their cleanliness, service, and rates. My most recent stay in Myrtle Beach was definitely superb.
Dear Jamil, We're delighted you enjoyed your stay at Best Western Plus Myrtle Beach Hotel and that it met your expectations for the brand. Thank you for sharing how much you appreciated the clean, inviting rooms and competitive rates. We look forward to hosting you again the next time you're in the area.
"Bike week"
I stayed her many years but this year I was a bit concerned because they a new owner. Jack always ran a top notch place. But I am here to tell you I was very happy with my stay . For the most part it was the same . Had some new faces and some of the old staff. I highly recommend this place for your Beach get away.
Returning guests pay us the highest compliment by continuing to choose Best Western Plus Myrtle Beach Hotel! We're delighted to hear that our new owner has maintained the same high standards you've grown accustomed to from us. Your high recommendation means the world to us and we hope you had a fun week of biking! We look forward to seeing you again soon.
"So-so at best"
The floor in our room was tile. Moisture condensed on it making the room smell musty and the floor feel clammy. Also, the hotel is in a noisy location on a busy highway. Everything else was good, breakfast was as expected, the room and public areas were clean.
Dear Steve, Your honest and valuable feedback is appreciated. We're glad that you enjoyed our complimentary breakfast and clean lobby, although we regret that not everything about your stay met expectations. We'll use your comments to help us pinpoint how to improve our guest experience, and we hope you'll enjoy your next stay with us even more.
"Ride rewards trip"
It started from the time of arrival. The best service ever. Greeted by Chris n Ryan. They were friendly n helpful. The hotel was very clean, beds comfortable. The breakfast was excellent with great selections. Highly recommend this place.
Dear Denise, It's a privilege to have earned your enthusiastic recommendation of Best Western Plus Myrtle Beach Hotel! We pride ourselves on providing exemplary service and are proud that Chris and Ryan demonstrated this so well when you arrived. It's also marvelous that you enjoyed our clean, comfortable accommodations and fantastic breakfast selections. We can't thank you enough for your kind words and look forward to hosting you again.
"EXCELLENT"
Room very clean...staff very friendly.....plenty of room outside to walk the dog....the staff very friend and helpful...needed the found a pet friendly resturant...at the front deck they found a few resturants .....breakfast was good alot of choices....staff there was friends and very helpful
Dear Alexis, We're so happy that you thoroughly enjoyed your stay with us! We pride ourselves on our welcoming and helpful staff, and that we are pet-friendly! Thank you for your feedback regarding the breakfast! We're pleased to know it provided the variety you were looking for to create a great start to your morning. We hope you will visit us again soon!
"Hospitality Works!!!"
The front desk employees And the lady that prepared the continental breakfast were amazing and went that extra mile to make you feel at home. The all employees were extremely patient and accommodating to us slow moving, picky elderly clientele. THANK YOU, THANK YOU, THANK YOU:)
Thank you for the wonderful review! We are delighted to know the service you received was top notch and that our staff accommodated all of your needs. Our staff really is some of the best! We look forward to seeing you at Best Western Plus Myrtle Beach Hotel again.
"Great place"
Great place to stay in Myrtle Beach. Great location to restaurants and shopping. Min from beach. Staff was extremely friendly. Comfortable beds. Clean rooms. Would recommend to anyone. Affordable for the location.
It's an honor to have earned your warm recommendation of Best Western Plus Myrtle Beach Hotel! Our team was more than happy to provide you with attentive service and clean, comfortable accommodations at a reasonable rate. We're also delighted that you enjoyed being so close to the beach, shops, and restaurants. Many thanks for your kind compliments. We'd love to host you again.
"Spring break trip"
My kids and I went to the beach for a few days during their spring break. The hotel and the area was quiet. It was clean and looked nice on the inside. Our room was not ready at 4pm and we had to wait about an hour for our room. The pool was closed the entire time. It was a pretty small pool too. You have to drive everywhere from this hotel. So keep in mind of trying to find places to park when staying here.
Dear Jason, Thank you for taking the time to share your comments regarding your recent stay with us. We're glad to hear that you and your children chose to stay here for spring break and that you found your accommodations clean and the location peaceful, as well as appreciated the aesthetics of the property. Please accept our sincere apologies that your room was not quite ready at check-in but we are very grateful for your patience. We consider all feedback an opportunity to continually review and improve guest satisfaction. It is our hope that we'll have the pleasure of welcoming you back the next time you're in this area of South Carolina.
"My weekend Visit"
Decide to do weekend get away the hotel was clean friendly staff. The location of the hotel is in close distant to a movie theater and several food restaurant .Vey easily access off and on the highway
It was lovely to have you stay with us for your weekend getaway. We are glad you found your room clean and comfortable and our location close to entertainment and many dining choices. Additionally, we are pleased you found our team welcoming. The next time you plan a weekend away, we hope you come back and stay with us again.
"Very nice experience at this BW"
See room tip below, since I somehow skipped over this block and am too lazy to start over! We really did like the motel, and the personnel were very friendly and helpful, too. I hope this is enough letters, 'cause I'm done.
Dear George, We appreciate you staying with us and taking the time to share your thoughts. It's wonderful to hear that you enjoyed your stay. Our friendly staff works hard to ensure our guests feel at home and will be happy you appreciated their assistance. Should your adventures bring you back to the area, we invite you to stay with us again.
"Near hospital; Good for short stay"
Overnight stay to visit a patient at Grand Strand Medical Center, which is just around the corner. Staff was very friendly; room was clean; bed was fine; shower was great; Room had a fridge, microwave, and coffee pot. The free breakfast was better than expected. The usual carbs: cereal, toast, waffles as well as hot oatmeal; scrambled eggs (and boiled) and sausage. Good coffee, too! The breakfast area is VERY small, so prepare to sit close to everyone else. Wasn't too crowded, though. My room was missing a hair dryer, but maybe that's standard at BW. Several touristy restaurants nearby.
Our team at Best Western Plus Myrtle Beach Hotel is thrilled to know that you enjoyed your stay with us. Thank you for the detailed feedback. We are pleased that everything from our breakfast offerings and friendly service, to our in-room amenities and comfortable bedding, helped you to have an excellent visit. We hope that you will join us again in the future, ideally under happier circumstances, for an even more pleasant and relaxing stay.
"Great"
Clean. Staff could not have been better. Each person we came in contact with was super nice and helpful. Would not evev think about staying and where else when we go back to Myrtle Beach. Also convenient to all the attractions.
Dear Barb, It's important to us that everyone who stays at Best Western Plus Myrtle Beach Hotel has an excellent experience, so we're thrilled to hear you were impressed with our helpful staff and clean, cozy accommodations. We're honored to be your hotel of choice in the area and we look forward to your next visit.
"Nice stay"
We just has a very enjoyable stay at this motel. The location was perfect for The Carolina Opry. The workers we interacted with were as nice as could be.There were only a couple of minor issues missing light bulb in a lamp and one curtain.We will use this hotel again in the future
Thank you once again for choosing our hotel for your stay. We know picking a hotel out of the hundreds up and down the beach can be overwhelming sometimes. Our repeat guests, members and all guests make us who we strive to be every day. We hope you come back soon and see us! We will very soon be adding new bedding in the entire hotel! We also will be replacing the flooring throughout the entire building as well. Many many more exciting changes are coming soon!
"Birthday-Him"
Amazing staff and adequate breakfast. Room was cleaned, staff was knowledgeable, the bed felt AMAZING!! We were so tired when we came in but the staff was vibrant and kind in helping us along since we are out of town for the weekend.
Dear Jazmin, It makes our day to hear that our team was the highlight of your stay! We're delighted that our comfortable accommodations and helpful staff were able to provide you with a restful and memorable birthday vacation. Thank you for choosing to celebrate with us at Best Western Plus Myrtle Beach Hotel. Your review is much appreciated, and we hope we get to welcome you back soon!
"Best of the best"
By accident we ended up at the Best Western in Myrtle Beach, but what a classy motel! The rooms are immaculate, furnishings were relatively new and clean, all amenities were there with no pleadings. When our a/c didn't seem to be working properly, the repair man was there immediately. Moved us across the hall to a vacant room and went to the desk and got us new keys. As a real heart warmer for someone who is lactose-free and gluten intolerant they had warm oatmeal and soy milk. Thank you.
It was an honor hosting you at Best Western Plus Myrtle Beach Hotel. We're so pleased our accommodations were exactly what you were looking for and that our breakfast options suited your dietary requirements. Our entire staff strives to ensure all our guests have a pleasant visit and we're glad our maintenance team was able to resolve the situation with your a/c promptly. If your travels bring you back to the area, we welcome you to stay with us again.
"Great experience!"
Everything advertised about this hotel was accurate. The Internet service was spot on, and breakfast was very good! I am not a tv person, but I watched a few shows to kill time. The variety of channels was great.
We are absolutely delighted to read your wonderful review! It sounds like we could meet your expectations and provide a calm and refreshing experience. We're happy that our expansive TV service was a nice bonus and a change of pace for you as well! When you are back in town, make Best Western Plus Myrtle Beach Hotel your first stop.
"Best Western Myrtle beach"
Wasn't the cleanest Best Western I have stayed in. Beds uncomfortable bed skirting and comforters need updated. Shower liner had mildew all over it. I was to get and early check out but they never came and put my receipt under door.They told me they usually put it under door at 4am. I left at 8am still no receipt.
Dear Peggy, Thank you for your feedback. We apologize that your visit with us did not meet your expectations. Our housekeeping team will be alerted of your concerns so that we can work to improve. You deserved superior service and we are sorry for falling short. Please allow us the opportunity to make it up to you on a future stay that meets and exceeds your expectations.
"Stilled billed for room never stayed in Wales in and out within five minutes- stunk"
Lost all future business or stays ! Walked in room after walk in purchase and immediately out! Still billing for a room that stunk ! After three attempts to get credit by chasity the check at counter and another young man I was told I would not be billed !!!
Hello sir thank you for taking your time and letting us know as a hotel where we failed your expectations. I was the manager that Charity had spoken with that evening. I am also the one who gave you a full refund with no questions asked. If I am mistaken please contact me at the hotel and I will make sure no charges went on your account. Please keep in mind however if you booked through an online travel agency such as expedia etc. We are not responsible for any charges from them. Thank you again for the review.
"Charity at Best Western in MB, SC"
First time at Hotel. I was nervous but Charity at the front desk was awesome. She greeted my family and I with a smile. She was professional, gave me some great choices in the area. She is a model employee. I wish all the front desk person was like Charity! She made the stay great at the location. Room was clean and very presentable enjoyed my stay! Will stay here again!!!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
"One night"
The desk staff need to learn how to greet people and be courteous. The room was nice and roomy, but there was sticky stuff from a previous visitor on night stands from glasses of liquid. The vanity lighting was terrible for applying make up. The refrigerator would not get very cold. It was just one night and at least it was a quiet hotel for sleep with a comfortable bed
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
"Beyond Amazing!!!!!"
Very nice hotel, specially travelling with pets. Barry at the front desk is the star of our stay. Upon our Check In, he was professional and friendly. He is also attentive to the guests by making sure if our stay is up to standard. Long story short, we had some issues on our end with the Free Night Vouchers, but Barry was able to solve the problem like a breeze. This Front Desk Agent deserves a super hero cape!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 843.213.1440.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
"Poor internet"
Worse internet I have ever seen in my life and I'm 60 years old and stayed in foreign countries I know why it was free they didn't give it to you only got worse after I complained to the front desk want be back!
Thank you for choosing the Best Western Plus. We do apologize about the inconvenience that you experienced during our current stay with us with the internet. I am not sure what was going on with the internet during your stay but we will call the internet company out to take a look at it. We hope you will give us another opportunity to give you a better experience and we hope you will come back to stay at our hotel. Thank you for bring the internet issues to our attention so we can have someone come out for the internet company. We appreciate your business. Please come back for another stay when you are in the Myrtle Beach area. Sincerely,
"Good hotel good price"
I needed a room for a 3 day conference due to a mix up at my original hotel. This hotel was a reasonable price, the bed was comfy, the room was very spacious and clean, and I slept well. The jacuzzi tub was a nice bonus but the water pressure at the shower head was practically non-existent making it difficult to wash my hair. Overall a great value for the money.
"Good location "
The location was great. The hotel was right on the beach. The breakfast was good, with a variety of choices every morning. My family and I enjoyed our stay and it was a very enjoyable spring break for all of us.
Thank you so much for taking the time and reviewing our hotel. It means a lot to us that we were able to fulfill you needs and expectations. It is response from guests that help us provide the best experience for everyone. We look forward to seeing you again! Ryan Crenshaw, Front Office Manager
"Softball stay"
Very nice hotel. It was Clean. The staff was very Friendly. Great breakfast. The only complaint was the bed was very hard. Not comfy. The Checkin and Checkout were very easy. The internet worked great.
Thank you so much for taking your valuable time reviewing us on TripAdvisor. We take every response seriously and value every guests input. I will investigate the issue with the bedding further. Again, we can not thank you enough for choosing us out of hundreds of hotels on the beach here. Thank you again and we look forward to seeing y'all soon! Ryan Crenshaw, Front Office Manager
"Vacation"
Very Nice place, convenient to everything beach, restaurant, beach shops. Very good breakfasts everyday, coffees, eggs, waffles. Very nice people, rooms are large. Parking not so great. Right on the beach.
"Full breakfast"
This hotel doesn't offer full breakfast as they say. It is continental breakfast with two dishes added one of egg and one of meat. Missing fried potatoes. I parking area in the rear is covered by leaves and it must be clean. I notice service person knocking on all doors at 10:00 am saying house keeping to tell people to check out.
"Plus?"
Needs some care. Staff is a problem with reporting problems or is it management has no care. Bed sheets were clean but stained. looked like chicken tracks, on them. TV was fuzzy. Rust on lamps Shower head sprayed up too. Breakfast was very good. For the price the was OK Needs some TLC to be a Plus in my book
"pretty good hotel"
I took a quick trip to the beachh. The hotel was clean and staff were respectful.The hotel needs to improve bedding, because the covers were too thin, but that was the only issue. Overall experience was pretty good would recommend. Pretty good for the price, even thought we went when it was not busy.
"Hotel Stay"
Room and bath, linens were clean. The shower pressure was awful!! I would have done better to have wash my hair in the sink. It took forever for the WIFI to connect. The reception on the TV was fuzzy. There was a "clean remote". Will follow up on how the "free" breakfast is. I plan to write AAA who gave this hotel 3 diamonds! Glad we are only staying one night!!!
"Spring break in oct!"
I made this reservation for me and my daughter.we live four hours away from each other.i live in Nashville and she lives in jc tn.i had to move to Nashville because my job was done away with in jc Tn.we have been staying in bw to spend time together when I'm off work and when she is out of school.i made the reservation for 1 night using bw gift cards and 2 nights using bw points.i told the customer care rep while booking to put My daughter on the booking because she would be arriving first as we've done many times before.so after driving 6 hours away from home at 1130 at night.the hotel refused her.the booking was in her credit card. I was up most of the night last night trying to find her another place to stay.her card was charged by the hotel.i have never been so humiliated and disgusted at a establishment before in my life.people are trying to spend time with there family's between work,and these people think it's spring break year around.all of the bw stays that I have had in the past year have been wonderful,but this one hotel has ruined it all because of there age profiling.but they will say it's bw policy to be of age,which on bw site says 18,but this hotel says 21.Best western customer service has no control over the hotels under there name and we're unwilling to refund the amount charged to her card.
"Fall Myrtle beach bike week"
One again I came to the fall rally. I always stay here . There was some new faces at the Best Western . But had a great stay as always. Martin was so hand on with all the guests and Lisa was so nice and helpful. I've been coming here for years I highly recommend staying here.
"Excellent stay at such a low price"
For such a low price, we thoroughly had a great experience with this hotel. I know, I know, you get what you paid. But with our stay here, this was great, especially with family-styled restaurants with a 2-mile radius.
"Very Clean! Highly recommend. "
Out of the many hotels in Myrtle Beach, by far one of the best. Great rates and can't complain about the free upgrade. When we checked in our room was still being cleaned, so we are upgraded to a suite. Nice staff, and it was bike week on top of it all. Would stay here again.
"Terrible"
Arrived at location after clearly booking a king room with jacuzzi. Arrived and they had me booked for a king pet room. Had to take a normal double room. Got to room everything was ok other than having to deal with the small bed. Upon waking up next morning noticed bed bugs in bed. Called for management but they were not there on Sunday. Expecting call from management today. Not satisfied at all having to clean all my stuff and dealing with this issue.
Pest control came out to find one dead bug, and determined the room did not have bed bugs. The room you had booked was not for a jacuzzi, however, we would have been happy to give you the room type if it had been available. We apologize we didn't meet your expectations.
"will not recommend"
just an average hotel. Exterior updated but not rooms. Staff were very helpful though. We found there was only one staff on both afternoon and night staff...not safe for both the employee nor the patrons
"Needs some improvements in cleaning"
We've stayed one night in this hotel. Location is good, at a short drive from the nice beaches. Check in smooth, staff very nice and welcoming. Room was big enough but there were some important faults: the chairs had stains, tv screen was greasy and also stained and we found long hair in the bed sheets and in the bathroom- it was a pitty once, besides that, I would give 5 to this hotel. Wifi very fast, breakfast ok. There are many restaurants in the area, for all tastes. If it wasn't for the cleaning issues, I would say this hotel is perfect for a short stay in Myrtle Beach.
"Lights out"
This hotel property is in disrepair and should not be open to public. It was nothing like described on line and was completely surprised at how unsanitary the facilities were. Stains on carpets , food debris on floors in hallways, mildew in rooms, broken toilet, no water pressure in shower, no access to shower. We checked out next day, couldn't have left any sooner. I will be contacting management and Corporate. This was not Best Western quality.
We apologize for not meeting your expectations.
"Visiting Myrtle Beach"
They provide good service and the location is great because within walking distance of Food and Entertainment. The rooms are clean and large. This hotel room is well lit because it has a ceiling light in the middle with plenty of floor and desk lights.
"Lee C."
No working exhaust fan in bathroom (bring your own) breakfast was mediocre at best, not very warm, it was cold by the time I got back to my table. Bread was hard before I even put it in the toaster. Good note the butter was not cold and even able to spread it on the toast and muffins.
"Very dirty"
Blood on the blankets. Black mold in the bathroom grout. Never once cleaned up our room as in made up the beds or anything. Horrible I mean horrible breakfast. Avoided the pool like the plague because it looked like it harbored the plague (yikes!). I would upload pics but this review won't let me. Luckily my parents were staying at the immaculate Marina Inn and we got to experience their breakfast of fresh fruit, the clean sparkling pool, and amazingly clean and upkept bathrooms and showers.
We apologize we didn't meet your expectations.
"Bad, Then Good."
Stayed here 3 nights, the rooms were clean. The first night we stayed we got locked out of our room (our key door died). The staff was really nice and got us back into our room. The next day they put us in a different room but the thermostat was broken so it didn't get as cold as it did in the last room we had. Which made it difficult to sleep at night. Everyone was super nice and super helpful.
"Great place"
I would return to this location. The pool was clean w/ was warm water, horrible water pressure, AC in lobby broke down but was addressed quickly, breakfast was great, staff was very courteous. Great place
"S.paulvil"
The manager is a liar and said that she is going to lie and say that they don't have cribs or pack and plays even though they do. Also like all other reviews they do not clean your room after you have checked in. Stay at Marriott or Hyatt. The employees have more class. Bw is low budget.
The Manager never spoke to anyone over the past few days about a crib. We have cribs if they are available.
"Friendly staff, Room is okay with 2 double beds, easy parking, beach is not close by..."
I like the room has 2 double beds, bed is just okay, it looks clean, but dont look up to the ceiling. The parking is good, we arrived around 9:30pm, and find a parking spot easily. The beach is not close by, i would find a beach front hotel next time. Free Wifi is good. They add Breakfast into the room price, but breakfast is terrible, even coffee is bad, overall food quality is bad, i tried 1 oatmeal bag but it went bad, taste like its ben there for years. sitting area is amall, no air conditioning in that particular morning. They have to do something about the dooe, indian families live next door quite noisy, keep banging the doors.
"Good location, great staff"
Large room with 2 comfortable double beds, large bathroom, nice size TV and the staff was very professional and friendly. Good location with it being about 3 miles from Barefoot Landing and a few minutes from the beach. A couple of concerns: Need brighter lights in the bathroom and be advised that the noise from the go-cart track/arcade that is located next door can be very loud and continues until 11pm - midnight on Saturday nights. So if you stay here my advice is to book a room that does not face the go-cart track. This was the first time I stayed here so it was a lesson learned for future reference.
"House Keeping Staff was Rude"
The day before checkout, we left our room around 2pm and the house keeping ladies were right there cleaning other rooms. They purposely refused to clean our room. They looked so bitter and angry at the world . If you don't like your job, please don't make guests' stay miserable. We were very friendly to them but they decided to ignore us like we didn't exist and passed by our room right in front of us. We didn't even have the "do not disturb sign". This just messed up the rest of our stay as we had taken off all the sheets and dropped all the towels to the floor (you do this when you need them to be replaced). When we got back that night, we had to lay our beds because these bitter ladies didn't do so. Definitely not worth the money we paid for. This ruined the rest of our trip
"No Securty"
We were just starting our vacation and the first night my car window was smashed and my car was broken into. Spoke to someone at the front desk they said the General Manager would be in after 8am and they would contact me. Did not seem like they cared at all as the General Manager did not call me. I checked out of the hotel that morning and they did not even care and still charged me for the room even though my window was smashed in there parking lot.
"Great place to stay while in myrtle beach"
The Best Western is just outside of the crazy tourist traffic but close enough to all the great venues and beaches. Expect southern charm and hospitality and a great staff to assist you anyway they can... love it here!
"I didn't even get what I paid for!"
When we made the reservation, I was pleasantly surprised to see that I wasn't price gauged being that it was high season. However, this hotel is not up to Best Western standards. It is tired and tacky. The mattresses were uncomfortable and the bathroom needs work, right down to the plumbing. The best part of our stay was the breakfast, although the breakfast area is way too small and cramped. Get it together, Best Western Plus.
We apologize we didn't meet your expectations.
"Dilynn"
Room never got cleaned even asked for it. Had to go to desk for clean towels the manager even walked me to my room as if I was lying. And even after that the next day still no house keeping. Kids couldn't use pool.Dirty.
We apologize we didn't meet your expectations.
"Wonderful Staff!!"
We had a 1 night stay, meeting up with family. Messed a place to store all our belongings so we could make a run to the airport and pick up the family. Hotel staff more than accommodating to have both our rooms ready before noon. Manager on duty, cleaning staff were awesome! Our stay was excellent, rooms were comfortable and check out was a breeze!
"good location and hotel"
good place to stay, next to a lot of Myrtle Beach's "Restaurant Row". friendly staff, clean room, breakfast was hot and good quality. the only negatives of my room were the lack of hot water in the shower and lack of bathroom fan. other than that, it was a pleasant 3 night stay.
"Disgusting Hotel - Stay Away!"
We were in town over the July 4th week for my Dad's 80th and wanted to pay less than $200 a night since we were literally just going to sleep there. This hovel was just over $200 each night. I figured it could not be that bad. Wrong; it was worse. The room was only partially made up when we arrived, and we had to get someone to come finish it. She picked the spreads up off the gross crunchy carpet and put them on the beds. Every surface was smeary and there was hair in the shower. The whole building smelled and there were stains everywhere, including all public spaces. We slept there, but only after buying sheets and pillows, and throwing their linens into the corner. The desk staff was uncaring. The manager apologized and invited us back, but offered no compensation for the unacceptable accommodations. Just say no!
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843.213.1440. Sincerely, Brenda Ferrand General Manager Best Western Plus Myrtle Beach Hotel
"Clean but worn"
For a basic hotel stay, the property was adequate. Clean rooms, wireless internet, breakfast (although limited choices). Overall the hotel appeared a bit worn, but then again it is right at the start of North Myrtle Beach (a bit glitzy area) and right next to a outdoor activity.
"Five minute drive to the beach"
Nice hotel, friendly staff. In walking distance to several restaurants. The drive to the beach is about 5 minutes. Our room was clean. We had a comfortable bed, and slept well. The pool area was well maintained. Complimentary breakfast was fine, but the seating area was a bit cramped. The chairs/tables were placed too close together.
"Average "
Nice lobby, breakfast was very good. Hallways and rooms are aged but clean. place is due for a makeover. Good area to stay but next time visiting this area I'll stay closer to the beach. Staff was very friendly
"My Stay at Best Western"
Really felt welcome upon entering hotel. Staff was courteous and friendly. Breakfast was very good. Room was clean and nicely decorated. My one issue was that the bed was not the most comfortable as I would have liked.
"Wonderful!"
Perfect experience from start to finish!! Check in was easy, hotel was very clean, pool was great! Breakfast area was clean and the food was delicious! I will stay here again during my next visit to Myrtle Beach.
"Next to a roller coaster!"
We have mixed feelings. We would not have accepted a room on the north side very closely se to a roller coaster (across the driveway)! Thumping music until after 11pm. The furniture top surfaces were sticky and not thoroughly clean. Some of the linens were a little stained. We assumed that they were clean. Staff were very pleasant. Breakfast was OK. The location was fine for our visit to family near by and convenient to lots of things.
"Comfortable and functional"
We were staying in Myrtle Beach for one night and for that short time of stay this proved a good place to stay. It is situated on a busy road going out of Myrtle Beach some 10 mins or so drive from 'Broadway on the Beach' and certainly a place you need a car to move around. The hotel itself is comfortable albeit not spectacular. We had a fright when we arrived as they couldn't find our booking but after some searching fortunately this was rectified. The hotel is of basic design but provides a good place to stay with comfortable rooms, free car parking and WiFI. You also get a complimentary self service breakfast in the morning which whilst basic does provide a good start to the day.
"Unpleasant stay"
Our room was not what we expected for our family stay. Carpets felt dirty (greasy) in our room, there were long hairs in the room & bathroom, no toilet paper int he room when we checked in,the phone didn't work, the bathroom vent didn't work, ceiling stained with numerous water marks, room & bathroom not cleaned when we were out for an entire day (11 am-10 pm), no fresh towels either-had to go ask for clean towels at the front desk. We won't stay at this BW again.
We apologize for not meeting your expectations.
"First time to the ocean"
Overall the stay was great. Very friendly and helpful staff. Clean rooms. The only disapointing thing was water pressure in the showers especially when you come back from the beach. They offer a breakfast with your stay. My family (especially the kids) loved making their own waffles. I would rate the rooms higher if the water pressure was good.
"July 2017"
The hotel was in a nice location. Rooms was accommodatable. The hotel staff was pleasant and breakfast was delicious. They had fresh coffee available at all times. The only issue was the carpet could be cleaner.
"Not Impressed"
Just arrived from Ny for our 1st visit to Myrtle Beach, we booked a 2 room suite for 200.00 a night and I must say I'm far from impressed. First off let me just say that the first thing I noticed when we opened the door is the very unpleasant moldy, musty smell, not good for my youngest with asthma, the cleanliness is subpar at best, I've stayed at much better for half the price, currently I am looking for other available rooms in the area as this hotel does not stand up to the reputation I have come to know, trust and appreciate of my past experience with the best western brand.
We apologize we didn't meet your expectations. Our Front Office Manager went up immediately to help find the right room for you once you complained of a strong smell. In the 2nd room you went into was smell free after we did a a follow up call with you. We did everything to try to fix any issues you had at the hotel and was under the impressions you were happy with the second room.
"Disappointed by What Used to Be a Reliable Place"
This hotel has noticeably gone downhill in quality over the last five years. We are looking for another place to stay when we go to MB. I am spending this time to tell you of the shortcomings of this hotel in hopes I will see an improvement in your ratings on Trip Advisor. If and until that happens, we will not stay there again unless we have no other choice.
We apologize we didn't meet your expectations.
"Best Western Plus"
Excellent. This hotel was very clean and accommodating. The staff and breakfast employees were very cordial. They also helped in offering room satisfaction. I would highly recommend this hotel to family and friends.
"Father's Day weekend"
Friendly staff clean rooms nice breakfast . The only negative I would say about my experience would be the lack of water pressure in the shower . But overall I would recommend this place and I would stay there again
"Black bikers"
Room was left open all day and something was taken out of my bag.and the gm for the property was very rude and not helpfully at all putting the blame on me that the house keeper left my door open and called me a liar.. the police is involved...
"Much better than expected"
Trying to save money while staying anywhere in Myrtle can end you up in some fairly crummy places. This hotel was inexpensive and far exceeded my expectations. It was very clean and I love a firm mattress so the bed was great. Some noise from the room next door but it ended by midnight. The breakfast was hot and had enough choices for me. You can tell that the people working here have some pride in their workplace. Not something that can be said for other inexpensive places in Myrtle.
"Simply Amazing"
This is what a hotel experience should be. ALL the staff were friendly and helpful. The beds were like sleeping on clouds. Breakfast isn't anything spectacular, but it's hot and good, which is a lot more than can be said of some places.
"Uncomfortable bed and horrible shower"
Beds are hard as a rock and a lot of noise due to the highway also shower was not that easy to figure out with horrible water pressure. There was a lot of noise in the hallways and you could hear through the walls
"We were treated like family!"
I absolutely loved our room! I loved the changes in motel standards that our room reflected - from the lovely floor tile to the clean remote, large bathroom, spotlessly clean microwave and refrigerator, everything was perfectly comfortable. The staff was very friendly and helpful and treated us like family, especially Danyl - I felt like I'd known her my whole life. If you're looking for a clean and comfortable place to stay that has that "family" feel to it, this is the place!
"MB bike week"
Highly recommend this best western!!! Excellent staff and facility. All staff went out of there way to help. Very biker friendly hotel. No parking issues n it was very busy because of bike week. Complimentary breakfast was good
"Good"
Location is not that close to beach but it was good over all... room was clean and the front desk was helpful. Breakfast is quite basic and simple but it filled me and was happy and ready to drive for another 5 hours. If ever in the area then will definitely stay at this location.
"Stranded by Spirit Airlines"
My sister and I arrived at Myrtle Beach airport only to be told that our flight on Spirit Airlines was cancelled. We were given a voucher for this hotel. After the awful treatment we received by Spirit Airlines we were dreading the overnight stay. We were pleasantly surprised by the caring and professional service we received from the hotel's front desk upon arrival. We were quickly checked into our room which was clean and comfortable. Danielle was at the front desk in the am and greeted us with a warm smile and made sure we had everything we wanted at the complimentary breakfast buffet.
"Great if you have pets"
If you travel with pets, this is a great place to stay. The breakfast buffet is excellent. However, the regular rooms are starting to show heavy usage. The public carpeted areas are in need of cleaning and the beds are too soft for me. The staff was friendly and helpful. The rates gradually creep up for the Spring and Summer season to a point that makes it unaffordable for personal business travel.
"Good deals are hard to find"
My fiance and I had a spur of the moment idea to visit Myrtle Beach S.C. we contacted the hotel and was greeted with excellent customer service to help us with our last minute reservations. In turn made us more excited about our spontaneous visit. Upon arrival at 7a.m. we were greeted with the amazing aroma of freshly cooked breakfast. As we stepped up to the counter of a front desk the attendant said with a nice radiant smile. " Good morning! I hope your trip here was pleasant!" She called us by name as if we were top on priority. After checking our room out we decided to go down and enjoy the all inclusive breakfast that was being served. Then headed back to the room for a few hrs sleep in our nice comfortable bed before heading out to see the sites. The hotel is conveniently located so that you don't have the heavy beach traffic but still only a few blocks away from the ocean, restaurants and shopping. I do believe that we have found our new hotel for Myrtle Beach! Can't wait to return this summer!
"Horrible customer service"
We reserved an accessible room directly from the hotel not through a third party. I told them my partner was in a wheelchair and need a spacious room with bathroom access. I was assured our room was accessible. There were bars in the bathroom -- that it is. This doesn't make it an accessible room. Wheelchair couldn't get into the bathroom -- doorway to small, had to move most of the furniture in the room out of the way. This hotel needs to follow ADA laws when it comes to accessibility. When we voiced our concern we were given the hotel manager's number. Call immediately on Friday and am still waiting for a response. Horrible customer service and stating rooms are accessible when clearly they aren't is illegal.
We apologize we didn't meet your expectations. You were in a double accessible room, due to there was not a king accessible room available.
"My stay here was okay"
I don't think I'll come back because the bathroom wasn't completely cleaned and the pool wasn't either. The breakfast sent me straight to the toilet. The customer service is good though. If you're not driving then this hotel is not for you. It is kinda far from a little of places
"Hotel Review"
We loved the Best Western Plus in Myrtle Beach! The jetted tub was amazing, the breakfast was great, the room was spacious, and the staff was very helpful. Thank you for making our vacation so wonderful!
"If possible to go elsewhere... I would"
I just returned from a week stay at the resort (non ocean property) when I made reservations I made sure to reserve a room with a private balcony because it's my husband's must have. I check in and I ask about the balcony, where I'm told that there were no available private balcony rooms but also said each room has a private balcony which is false and contradicting. Not only did we not get a private balcony but we got stuck on lower level where our patio door is facing their pool with a car always parked directly in front of the patio. So much for a "view". The housekeeping is a joke, they don't even bother to vacuum. Their idea of housekeeping is to throw sheets on bed ( not very well either). Throughout the week I heard multiple people complain so I know it's not just me. Overall, I'd spend the extra money for a different hotel, one that truly provides what they offer.
We are not ocean Front. You went through a 3rd party who gave you the wrong information.
"Awful breakfast "
They advertise free deluxe hot breakfast. The sausage is mostly gritty fat, the waffle batter machine was broke, the orange juice tasted like a mixture of juices, and there aren't many options. However, our room was clean and the staff was friendly.
We apologize we didn't meet your expectations.
"Best Western? More like Worst Western"
I made a reservation for 12 days. The first day I came back into the room after work and the fridge door was wide open, everything was warm and spoiled. I just bought the food not even 12 hours ago. Took photos and video of the fridge not closing despite my several attempts to keep it shut. I had to use something to press against it to keep it closed the rest of the night. This happened one more time, yet they didn't come to fix it until ONE WEEK LATER. over $50 in food spoiled. 2 nights in a row, the smoke detector went off for over an hour. They were unable to fix it and wanted me to switch rooms (I have everything already unpacked as I was supposed to stay for 1 more week, so no, I wasn't going to move everything). One night I slept in the room next door, the following night, I told them I wouldn't be staying in that room becuase the AC is boken and the remote doesn't work. they moved me down the hall to sleep and I found a bug on the bed. That was the last straw. I captured the bug so they could see it, spent an hour packing everything at 10:30 at night and left. I'm so frustrated with their lack of empathy and caring about their customers. Barry (front desk guy) was relativity helpful, but this was the last straw. went to the sleep inn and suites, cheaper rate, nicer room, and a front desk that gives a crap about you
Again, we apologize we didn't meet your expectations.
"Excellent Hotel"
Thanks Bren --- you make us feel so much like home. The rooms were very clean and breakfast was awesome. The Breakfast Café attendant was always cleaning..... Would highly recommend this hotel to anyone...
"9551 north king highway best western plus"
We stayed at this facility and it was the worst stay we ever had. Three out of the five nights that we were there our rooms did not get cleaned by housekeeping. We had to say our garbage outside our door because our trash overflowed. We had to go get soap, towels washcloths and toilet paper because they never stocked our room and when we emailed the General Manger on day 2 we never got a response back. When she came in she said it was our fault the room was not clean. The general manager was very rude, nasty and unprofessional. They had the same breakfast everyday. This hotel is awful o would not recommend it for my dog.
"Disappointed"
This hotel does not meet what I believe the is the typical standard for the Best Western chain. I am staying in room 134 in a supposed executive suite king. Yes, the room is large; however, the quality of the room is clearly sub-standard in terms of maintenance. First, the bathroom door will not latch or stay closed. A quick look at the door indicates it was mounted out of square. Next, the toilet seats wobbles back and forth. I was going to hand tighten the mounting nuts to correct this problem but just reaching under I could tell the wrong tightening nuts were installed, the shape of which, prohibited further tightening. In addition, the shower water diverter or shower head must be corroded. The water flow is minimal such that one must stand over the tub's drain to stay under the limited flow of water. The shower head rotates and even with said rotation, the best flow rate is what is described above. Finally, the spacious bathroom is poorly lite. The counter contains a double sink about seven feet in length. However, the only lights in proximity to the mirror is a three inch recessed light over each sink bowl. There is nothing to cast light on the person nor the mirror, thus, it is not possible to see to remove makeup, sleep from an eye, etc. Despite the deficient bathroom, I found the bed to be comfortable and storage in the room to be great. Now, about the hotel in general. All the staff have been friendly and check-in was quick and easy. Parking is sufficient and well lite. The hallway carpets show fading from use. The breakfast dining area was very tight and crowded with guests. Also, the biscuits were so hard, they were hard to eat. Overall, this hotel is far from what I would expect from the standard of a Best Western, especially a Best Western Plus. I cannot recommend staying at this place.
We apologize we didn't meet your expectations.
"Birthday ruined"
Very inconvenient. We were told during booking that they had cribs. None on the premises and we have an active one year old. He haf to sleep in his car seat or be watched carefully while sitting on bed. When we legt in the morning, i straightened all of our things so that house keeping wouls have no trouble. Returned to find beds unmade, dirty towels still on floor, garbage not removed and toiletries not replenished. Worse birthday Ever.
We have cribs if they are available. All cribs were out the day of your stay.. We apologize we did not meet your expectations.
"Dirty sheets on beds and rude manager"
When first checked in my room, it had dirty sheets on bed and I called front desk and they brought up clean sheets, and I helped her change my bed sheets. She apologized for the dirty sheets and said would give me a discount for my inconvenience. She discounted my bill for 32 dollars. When I checked out the front desk applied my discount...later that day the hotel called me back saying that they can't give me my discount because it wasn't approved by manager. I called and spoke with manager Brenda and she was very rude and not apologetic about the dirty sheets, instead she was defensive about my 32 dollar discount. She said she wasn't giving me a refund because her staff didnt have the autorization to issue me the refund. I told her that it wasn't my problem and that her staff told me I was getting my discount for my inconvenience and that I wanted my discount. I told her I was going to dispute the charges with my bank or speak with my attorney. She got angry and said this conversation is over and then hung up on me. I was very disappointed with her customer service. She charged my credit card again to get back the 32 dollars they refunded me, so I had to call my bank and dispute the charges.
We apologize we did not meet your expectations.
"Where the Action Is"
We arrived a day early and the hotel where we had 5 days reservations was fully booked so we stayed here. Nice hotel with fairly new rooms and a great location. Very pricey for what we are used to and $50 a night higher than the Best Western where we had our reservations. If you intend to walk to one of the many restaurants just down the way, be careful. The drivers are not that cognizant of pedestrians. We took a taxi back rather than risk the darkness. This place is a little too middle of the action for us and we were happy to get to our beachfront place the next day.
"Great price, hotel and location!!!"
I stayed at this hotel over the weekend for a quick trip Myrtle Beach and the price and location are great if you prefer to save some money not stay on the beach. Although it's not beach weather yet I will definitely be staying at this hotel when I return. It's a mile away from the outlets, which is a plus for me, and near tons of AMAZING restaurants and souvenir shops. There's also plenty to do if you have kids!! The pool isn't too big but the rooms are nice and large enough for a family of 4. Free breakfast (cereal, waffles, eggs, juice, coffee, etc.) was also included with the price which is another plus!! Definitely a great hotel with super nice and attentive staff!!
"Excellent Customer Service"
Great rooms and staff. Staff make you feel like Family they are caring for as guest in their homes. Rooms clean and spacious. Comfortable beds and pillow. Great location for Theaters and shows and Restaurants in the area. Easy to find.
"Pleasure stay"
Hotel very clean inside and out. Hotel staff excellent. Found their key cards extremely challenging. Took repeated swipes to work. Found their laundry facilities not working. Check out staff unfriendly.
"Too expensive!!"
This hotel wasn't bad but it was way to expensive! at over $200 a night for a room you'd expect better. The TV remotes were hard to use (had to push the buttons super hard in just the right spot). Wasn't very close to myrtle beach boardwalk which was the whole reason we came there. Not a good view, there was what looked like a go-cart construction site right next to the hotel. Extremely small outdoor pool, didn't see a hottub. The front desk lady was very nice. Property way too spendy.
"Dirty room and under stock breakfast"
House keeping entered our room, with a DO NOT disturb sign handing on the handle. Bathroom had little rocks in the floor and the whirlpool jets were covered in dirt build up. Staff was unfriendly and unprofessional.
"Overall a good experience"
We arrived in Myrtle Beach for a family event just a week after Hurricane Matthew hit the area. Hotel housekeeping had been stretched to the breaking point and they had no telephones yet but the staff remained helpful and courteous and really tried to make up for the deficits. Saturday, we had our rooms cleaned but no clean towels until nearly 10pm. Seemingly, by Sunday night everything seemed to be back to normal, floors mopped, elevators cleaned and plenty of towels in the room. The breakfast assortment included cereals, fruit, bagels, muffins and premade French toast, sausage, biscuits &gravy as well as eggs and make your own waffles. Word to the wise: their wheel chair accessible room was acceptable but barely room for wheel chair to get into the bathroom and the vanity was not accessible. Our travel companions were able to "make due" but not ideal. Kudos to the staff who dealt with the unpleasantness with grace.
"No housekeepers"
I felt sorry for the staff. One housekeeper to clean the entire place. No clean towels or coffee packets for the 2nd or 3rd night stays. Beds not even made the 3rd night. The room was billed as handicap accessible but it WAS NOT accessible for my husband in his wheelchair. The cleanliness was way below par but we were accepting that due to the fact that a hurricane had passed through 7 days before we arrived. Took forever to check in.
"Restored faith in humanity"
Sometimes it's easy to forget how one generous gesture from a stranger can change your view of the world. The kind and helpful staff here did just that and went out of their way to help my friends and I deal with some difficult travel logistics. Logistics managed and I am a fan of great people working here. Thank you again!!
"Don't care about the wellbeing of their customers"
Stayed for one night last Saturday because it wasn't safe to drive home and I had to be at work at 6 am the next morning. They had no electricity or a generator. The stairways were pitch black you couldn't even see your hand in front of your face. The stairs were wet and I ended up falling down there stairs causing a hematoma on my right arm and a very bruised buttocks. I wasn't unable to see anyone till that afternoon and when I went to the manager she told me that she didn't know where her incident reports were and that she was going to call me this past Monday. With NO phone call I went back yesterday to be told that they weren't going to do anything for me. Not that I was looking for anything but maybe a I'm sorry you fell in my facility would have been nice. Instead she was rude and a liar when she said her phones weren't working she had someone else at the front desk holding for someone who was on their phone.
"HANDICAP ACCESSIBLE NOT for Wheelchairs"
Mother was evacuated there and we needed a handicapped room, we were able to switch to a handicap room with another person in the group. , She has a medium size standard wheelchair with r wheels on the side. The Wheelchair did not fit through the bathroom door, we had to transfer her onto a rollator walker to push her into the bathroom. No walk in shower. We had to move furniture around to get her to the bed. I walked across room barefoot to shower and dirty dust bunnies came off my feet. The room smelled musty as well. Do not go to this hotel if you need handicap. I was told we could use the lobby bathroom, the only truly handicap . bathroom in the hotel, (without a shower) Housekeeping staff were wonderful,
"Comfortable Stay"
Went to Myrtle Beach on a business trip and decided to stay here at the last minute when another hotel I had booked turned out less than desirable. I had stayed at this hotel the year before so I knew it was fine. Staff was friendly and helpful. Good price/value for the room. Room was clean and comfortable. I don't know why I didn't book there in the first place. Next time, I will.
"Horrible breakfast and cleanliness"
Products of the breakfast were not fresh. The cooker has not know how to prepare eggs. The carpets smell terrible, and the bathroom was not clean. Hair for previous residents still there. The bed covers have stains.
"Ugh!"
First, I'll start with the customer service here was great. That's what the two stars are for. The room is a different story. Upon entry I immediately wanted air freshener. It had an old, stuffy, closed in smell. The bed linens were disgusting, mostly the comforter. They need to be thrown away. There was a large stain on it that looked like someone pee'd in the bed. This naturally made me skeptical about the wash cloths, towels and pillows which were fine but when you can't sleep comfortably because you don't want to accidentally role away from that one decent spot in the bed then there's a problem. There's nothing relaxing about a stay when you're worried about the sanitation of EVERYTHING.
"Stay away DISGUISTING."
Disguisting, dirty. Bathroom was never cleaned, floor was dirty, tub had dirty towel and hair in it. Carpet had spots all over. Would not recommend it!! I would never stay her again, others with our group complained also. Very shabby hotel.
"Very accommodating!!!"
Best Western saved our lives!!! Another sister hotel unfortunately was unable to accommodate us because they didn't have any rooms for our dog. Best Western Plus Myrtle Beach held a room for us and they were very kind,polite and very accommodating!! Fast check in, great breakfast with a very kind staff member that even gave my dog a treat for breakfast!!! I will come back over and over again with my family!! Thank you to the special staff at Best Western Plus Myrtle Beach!!!
"Better than I expected!"
I read all the reviews for this hotel, because I knew a long time ago the Best Western chain of hotels had gone down hill and I just wanted to make sure that this one would be a nice place to stay for a couple of days. I was not disappointed at all, it was clean even though the carpets in the hallway looked dirty I think it was the coloring of the carpet not the carpet itself, I agree with one of the reviewers that the pool was small, however it was clean and the chairs at the pool were nice and comfortable to lounge in. The room was big enough since it was just my husband and me, the beds were uncomfortable though, and the a/c unit in the room did not work as well as we would have liked. The breakfast was really good and the attendants that worked the breakfast bar were on top of their game, they kept it going with fresh food and cleaned up any messes as soon as they occurred. We were not on the beach but we were only 2 miles from it and that was okay with us, since we had a great place to stay and was surrounded by restaurants, Tanger Outlet stores and grocery stores too. Overall we had a great experience at the Best Western and would recommend to anyone.
"Excellent service and staff"
I stayed here while in playing in the Myrtle Beach Amateur Tournament. I was booked for a week but decided to stay 4 more days. This was during the Labor Day rush but the staff went out of their way to make it happen !! Service was outstanding and the staff are amazing. I watched while they made things happen for people who booked with 3rd party and had major problems. Its also located in the heart of things on Hwy 17 the main drag for restaurants and things to do.Its also close to a ton of golf courses . I recommend all to book here...
"*Not a good experience, and next year I will not stay here*"
We stayed the week of Fourth of July 2016. The carpet was dirty and torn, mold on the shower curtain, hair on the bathroom towels, dirty sheets, nasty floor. Very hard to turn into the hotel. I called and addressed the bathroom shower with the mold and they could not come that night; we had to wait until the next day to have our room cleaned. The sheets were rankled, and it makes me think the sheets were not clean. Me and my son slept on top of the sheets with blankets because the room felt very nasty. I asked to be moved to another room and the front desk person said we could not be moved to another room, but they would have my room cleaned in the morning. Jamaica, which is awesome come the 'next' morning to clean the room, but if I had to do it all over again I would never stay in this hotel again. The outside looks just like the pictures and it is very nice, but the inside needs a lot of work done. The carpet needs to be pulled up, the hotel has a distinct smell, and the pool area needs a good cleaning. They did have a full breakfast bar, but it was very tight and it was very hard to fix anything to eat. So, we just walked to the McDonald's which is 5 minutes from the hotel every morning to eat breakfast. This is an average hotel if others would like to stay but after all we went through not even a free night or 10% off our stay due to the conditions of our room. We are already planning next years vacation, and I will not be staying at the Best Western.
"Myrtle Beach Experience"
This was a first for me, my daughter and granddaughter, and our experience at the Best Western Plus was exceptional. When you walked in the door, you could smell the cleanliness, throughout the premises, as well as your room.
"The worst place ever"
The rooms are very nasty rugs are filthy tv and tv remotes don't work bed and bedding disgusting bugs had to go to the front desk for rags towels bed sheets understaffed they didn't change the bedding before we checked in definitely the worst experience ever General Mgr was the worst ever
"Awesome customer service "
This hotel turned our trip around we were originally staying at the Sea Banks Motor Inn and there were bugs everywhere. We left at 2 am and came to the only hotel with a reasonable price. We were so happy Deven the night GR helped us so much he gave us the best rate. Would absolutely stay again.
"Deven is a Saint!"
We left the Sea Banks Motor in at three in the morning because it was completely infested with bugs, and Deven helped us book a room for three nights at a rate we found online. Overall best experience we've ever had! He was so kind and assisting and we really appreciate the clean rooms, breakfast, and extra towels.
"Not clean do not waste your hard earned $$$"
Dirty room, asked to be cleaned, told short staffed Had to clean our room two days, even had to go to front desk to get clean towels Yes spoke to assistant GM April... Only apologized Do no waste your $$$$$
"Decent hotel, mid range option for not on the beach"
I had to make a last minute trip to Myrtle Beach. Unfortunately, most of the hotels on the beach were booked. Even though not on the beach, I was able to get at least a fairly reasonable price at the Best Western. I also got it as it was close to the Softball fields my daughter was playing at, as was there for a national tournament. This hotel is a 5 minute car ride from the beach and its close to a lot of great restaurants and a good central location close to outlet malls and just off hwy. No complaints about cleanliness, but the hotel was a little outdated. A lot of the building was worn and I saw some shabby paint jobs. Little disappointed because of the Plus label. Pool was not very large, but water was clean. Breakfast bar was good, fully stocked and typical for what you would expect. Hotel staff was friendly enough. The housekeeping staff did offer us some extra clean towels. If you don't need to stay on the beach, this is a good alternative. Your not paying the $30 to $40 a night beach premium. But your not getting think extra fancy either.
"Cleanliness, location."
This is a well kept secret of a hotel. I found this a the last minute of booking after perusing for days on where to stay in the Myrtle Beach area. The rooms were very clean, front desk service was good, a very good breakfast menu of items to choose from, and the location is really good. Right next to Barefoot Landing, Tanger Outlets and very close to numerous restaurants. Also the central area of Myrtle Beach and Broadway at the Beach are not far at all. A definite recommend and will stay there again.
"Great hotel for people with pets"
Best Western Myrtle Beach(MB) was a great place to stay at with a dog. The hotel is located between North MB and MB making it great for travel to a wide range of things to do. The pet fee and weight limit make it great for those who travel with the heavyweight pets.
"dog friendly?"
rooms are dirty (floors not mopped or vacuumed)., and the hallways worse. Sheets were not changed prior to our arrival. (disgusting) Poor room cleaning service. While you are allowed to have a pet, there is no place to walk them and almost the entire area of the property is asphalt parking lot.
"Overpriced and poor service"
Stayed one night with family at Best Western plus. I got charged a higher rate than the advertised rate. Upon check-in staff was rude. Room smelled very strongly of chlorine bleach. Room was old and not clean. Pool was small and crowded with children. Not a pleasant stay!!!
"Would stay again"
4pm check in is a bit ridiculous, but I see why they do this, to make extra money. If you arrive early, as we did after traveling all night long, they let you check in at 1 if a room is available for no extra charge, but if you want to check in before that, there is a small fee. We paid it because it was a fairly small fee and we were exhausted, but for the hotel, these add up quickly. If the room is cleaned, why not just let the people in rather than charge them more?! I told reception that when I booked online, it would not let me enter my AAA number or my Rewards number. I was given a blank look as I handed her the cards. My AAA was not honored because it was not entered when I booked. I explained more than once, it would not let me. How hard was it to enter it now?? Still to this day, I do not see where I received any points for our stay on my rewards! Room was decent. Noticed black mold on the walls towards the top. Toilet was coming off the floor and rocked. Chair at desk had a broken arm that you couldn't see and we discovered it when someone went to get up and almost fell over because of it. Air worked great in our room. We tried the breakfast our first morning. Needless to say we went out for breakfast after that. The pool is SO small for this scale of a hotel. Beds are a tad bit hard, but doable. Hallways (at least ours) are quite warm and carpets are dirty. Location is right on restaurant row and only a 10 min drive to the beach. We stayed on the back side, so the noise was a minimal back there. Lobby was clean..check in was quick and easy. We would stay again.
"Will not return"
Took my family here for one night and regretted my choice. The room was dirty from the splatter on the wall behind the toilet, the stained carpet, the hairball in the sheets, strange crumbs on the bedspreads, the bad smell in the room to the bugs in the A/C unit. I would recommend paying more to stay elsewhere.
"Great hotel for the family!"
staff were friendly and put us on the main floor so that it was easy for us with our toddlers. the room was clean, the pool was clean, breakfast was continental (good service). it was at the end of the strip, but you just drive up and down the road and can get to anywhere. You cross the street and there is a pathway to get to the beach - we enjoyed our stay and would definitely go back!
"Friendly Staff and good breakfast"
The rooms are clean and spacious, beautifully appointed. Free breakfast is varied and plentiful. The staff is always very helpful. This hotel is in a very convenient area in Myrtle Beach. Near Barefoot Landing and the Tanger Outlets. You are right in the middle of all the action!!
"4 day stay at Mytle beach"
The hotel is right on Hwy 17 about 1/2 mile from beach, we were also visiting with friends at Apache RV Park 1/2 mile away, very convenient for us. Would not stay there if you want to be close/on the beach. Great staff and breakfast, dirty pool, and hallways
"Family reunion"
Prices are too high for rooms and suites.Suites need be larger for the price. Location is excellent. breakfast need to be a bigger buffet and have some kind of beer and wine and a dish for dinner on one of the days of the week for a meet and greet
"Poor house keeping."
The service was nice, the receptionist were very welcoming, but the cleanliness of the building was very bad. they didn't vacuum our room every day, our refrigerator hummed very loudly, and our bathroom was not cleaned properly. I would not recommend this hotel to anyone.
"Digusting"
This hotel was so dirty. The bathroom floor had some kind of slippery substance on the floor. Someone tried to come in the room the front desk made another key for the room. Horrible experience. Front desk staff was very nice that was the only plus.
"Great Breakfast/Reasonable Prices/Great Staff"
I stayed at this hotel with my family over the holiday weekend and we all had a great experience. I looked at other hotels in the area, but I am glad that we chose this one. The bed was so comfortable, I slept like a queen! The breakfast was good, the prices are reasonable and the staff was very accommodating.
"FILTHY"
I was disappointed with this location. It was filthy and not comfortable to sleep. The price was too much for what we had to pay. There wasn't much walking area for pets. the double beds were smaller than a normal size so it was not a good bed for 2 people in each bed and the beds were not comfortable and the mattresses were stained and dirty.
"Clean Hotel"
We stayed 4 nights with a baseball team. The rooms were clean, quiet and well kept. The staff were all very helpful and friendly. Breakfast had a good variety including a waffle maker, biscuits and sausage gravy, canned and fresh fruit. The eggs had an odd airy consistency. The location is at the end of a strip. Walking is difficult because the sidewalk is about 2 feet wide right up to the curb and 4 inches from the curb are 3 lanes each way with no median going 60 MPH. They are building a go cart track next door so if you want quiet ask for a room on the south side where the neighbor is an assisted living facility. Having one washer and dryer was difficult for us having to wash uniforms but probably wouldn't affect most.
"Staff"
All of the hotel staff were gracious, helpful, and friendly. I would not hesitate to return to this property for business or pleasure. Great location! You feel at home with this property, a super place to stay.
"Road trip"
This hotel is an excellent value. It is close to the beaches and restaurants. I had checked prices less than a mile away and they were $60 more. I have stayed in lots of hotels and found the staff of this Best Western to be one of the friendliest and most helpful. They had a good breakfast and again, the breakfast attendant was great. She was friendly and made sure everything was stocked.
"Very nice, clean and friendly hotel"
It was our first time taking our dog on a trip,so we had to stay in a pet friendly hotel and Best Western Plus hotel was by far the cleanest hotel and the room was so clean and there was no bad smell in the room, and what I really like was that there was no carpet on the floor, our dog had the best time there. The hotel staff was very friendly and we even stayed an extra night. Whenever we travel again with our dog, we will be staying at a Best Western Plus.
"Nice clean hotel "
The hotel was nice and clean. The staff was nice and helpful. We were located close to where we wanted to be. The room was big and the tub was very relaxing because of the jets. We didn't have the best view because of the location, but that was fine.
"Very friendly staff in a lovely motel/hotel."
We have stayed here twice and have been pleased both times. The rooms are clean and spacious, beautifully appointed. Free breakfast is varied and plentiful. The staff is always very helpful. This hotel is in a very convenient area in Myrtle Beach. Near Barefoot Landing and the Tanger Outlets. You are right in the middle of all the action!!
"Zach was awesome, and the hotel was super accommodating!!!"
My trip plans changed, and I needed a place to stay in a moment's notice. Zach checked me in, and made sure I had everything I needed...I didn't even have a tooth brush! My room was super clean and comfortable.
"Vending machines"
Vending machine on 2nd floor would not work. Night staff did not seem to be too concern with problem and did not offer any help other than bottled water from hotel cooler which was more expensive than vending machine. Also carpet in room was stained and worn.
"Dissatisfied"
The location of this hotel was great but my experience was horrible. There were a number of incidences that happened at the time of our stay. Our arrival to the hotel was good. The gentleman that greeted us was very nice and accommodating. When we reached our room there was foul smell coming out of the bathroom. We were in a rush to go to a concert, so the smell was ignored for the time being. Upon our return later that night we were exhausted from the ride, so we went to sleep. The next morning the smell was still lingering so we addressed this to the front desk attendant, which insisted she would switch us out upon some departures. One hour later we heard our room door open with no announcement. The house attendant proceeded to come into the room. When she acknowledged the room was still occupied she apologized and left. Two minutes later a manger brought our second room key and apologized. (Lack of communication on their part). After about an hour into our new room, another attendant walked in unannounced. We then addressed this to the assistant manger April which applied a 10% discount! I expressed to her that that was not enough and I was unhappy about this occurrence. She blew off the situation and apologized again. Upon returning back to my room, a charge for $97 was made within moments of speaking to her. I then returned to the front desk to address yet another issue! At this point I was very much aggravated! She then refunded the amount. The morning of our last day, I was in the room alone,and once again a different attendant walked into the room. This time she knocked only once with no announcement and walked straight in. Needless to say this was the worst experience I have ever had at a hotel. I work in customer service and as a manager I would have handled the situation differently. April's customer service and management was horrible. On top of that she had a tongue ring working at the front desk!
I would like to begin again by apologizing that you did not enjoy your stay. Your original reservation was only for the one night. When you came down the next morning to extend the stay, that is when you mentioned a smell. We offered to move you and did, however, none of our staff or the guest in the room after you noticed any smell. I also discounted the original reservation and booked you for the second night at the same discounted rate. Once we moved you, housekeeping did walk into your room; however, they knocked before walking in and there were several people in hallway to witness. We apologize again that you didn't hear them and were surprised. The gentleman in your party lost his wallet and apparently it was found and the cards were used. I attempted to assist him in watching the cameras once by myself and again with him the next morning until our owner said I needed to stop for security purposes. At this point, I offered to call the police if he wanted to file a report. We have tried everything possible to make your visit to Myrtle Beach a better one, but some things are simply out of our control. We hope your next trip is an amazing one.
"No Debatin call Karen Creighton"
Round and round and round I've slept Some places nice... and some unkept Yet one things constant... you'll be wiser If you read my reviews on Trip Advisor I don't pull punches or use an eraser I tell you straight without any chaser I had 13 people in Myrtle Beach unwelcomed by hotels and far out of reach Yet one stood out away from the rest the hotel named Western its first name was Best The Sales rep was Karen we spoke one week prior But she spoke so highly I had to inquire... How can you love this place so much? How can you think it's the perfect touch? I have 13 guest... "that's almost a mob" are you telling me things... cause it's part of your job? Once we arrived... check in was a breeze All my questions... were answered with ease The rooms were quite clean... the breakfast sublime If I had to rate them... I'd check "peace of mind" Karen was super the best we could ask She treated us great and was up to the task The beach was amazing a few miles away we went to the Ocean and watched Dolphins play The breakfast was hearty and all you could eat The coffee was yummy To make things complete So if you're in the market there's no debatin Coming to Myrtle? Call Karen Creighton
"Convenient and Clean"
We recently spent one night in the myrtle beach area and found this hotel to be convenient to all area attractions. Staff was courteous and rooms clean. Breakfast decent as well. Our room was ready for us when we arrived and we were able to check in easily. attractions. The staff
"Taking a vacation"
I loved the experience at this hotel. For the value, all the amenities promised worked and were readily available. Very quiet even though there were kids at hotel and construction next door. Friendly and courteous staff made the stay perfection. That's why I choose this hotel over some others in area with beach access. I would recommend this location and stay here again. Don't get breakfast out, stay in! It's delicious.
"Pleasant Stay"
Easy to find, good location to area attractions. Good value, comfortable and clean, and competent staff. Stayed on business, and found this to be just right. When back in the area I will most likely stay here....but note that rooms disappear fast during peak season, so plan accordingly.
"Clean and modern"
This BW has clean room and was renovated 2 years ago. It serves a good breakfast and has a small outdoor pool. It has easy access to the stores and restaurants up the road. Although the beach is a few miles away there is free parking. Lots of things to do and see in the area.
"Great Hotel"
I had some business and other issues, and the staff at this hotel was awesome. April the manager, and Zak and Adam are terrific at guest service. The breakfast was great and the hotel rooms are very clean and a very at home feeling. This staff is one of the best I've ever dealt with. I recommend this hotel 100%.
"Good value in Myrtle Beach area."
Just a few days out from a convention trip to Myrtle Beach we found ourselves needing an extra night. We were referred to Best Western after finding our original hotel was sold out for the evening needed. The value of Best Western Plus was a welcome find with most other hotels within a few miles of our event charging $20-$50 more for the Friday night stay. Clean, thoughtful staff, great location and well-stocked breakfast.
"Good service"
Booked through priceline. Accidentally booked the wrong hotel. Zack helped us get our money back. The one night stay was very nice. It is in between North and Myrtle beach. The waffles from the continental breakfast were very good. Actually all the food was really good. If you don't want to be right on the beach. This place is good.
"Excellent. "
My husband and I stayed here with our 2 boys. Age 2.5 and 8 months old. We traveled here from Ohio, and would do it again! The hotel staff was very friendly. Hotel is very clean, presentable, and worked very good for our 2 children. We stayed at the newer hotel, with the ocean view. The price was a great deal for such a beautiful view! Beds were comfortable and clean. The room was clean. No complaints at all! The bathroom could use an extra light, but that's very minor. We had a full refrigerator, and also a stove! The hotel breakfast was very good! Usually I turn away from hotel breakfast, but this one I looked forward too! Large variety and also worked good for my 2 kids. Hotel has an indoor pool and hot tub, with laundry on the side we were on. Convenient for us, as we could play at the pool and do our laundry while we waited. Outdoor pool and lazy river on the other side. Still a little too cold out for us to enjoy the outdoor pool! The staff was very friendly! Check- in, check-out, and for the whole stay!! This was by far our best stay in the 5 years we have been traveling as a couple! Thank you, Best Western staff for making our vacation a great one! We will be staying with you again!
"Best western Myrtle Beach"
We love the Myrtle Beach and this was a great stay. Convenient to the main highway (17), clean, and everything perfect at this location. We would definitely stay here again when passing through. Off the main stream that getting around was a cinch.
"great place"
this was a very clean and well maintained hotel ! we had our dog with us and they were very open to having our fur baby with us . great location for dining and shopping ,close to the beach . we will be staying here again in future !
"Disgusting rooms"
I stayed at this hotel in Myrtle Beach and had to ask to be moved to another room after reporting that there were crumbs and misc. wrappers (condoms, food, candy etc.) in one of the beds as well as on the floor. The night front desk employee only offered to change the sheets, but I demanded that he put me in a different room. Was disappointed that I was not given that option and had to ask. The check out clerk/assistant manager was very courteous and apologetic the next morning although she only refunded me 10% the rate of the room and did not charge me the late check-out fee, I was still disappointed.
I would like to start by saying I apologize again that you found crumbs and a food wrapper in your room. Any crumbs or trash left in the room is unacceptable. When you checked out, you showed us pictures on your phone of the crumbs and a seasoning packet for soup. There was no condom wrapper in any of the pictures you showed us, nor did you mention that to our staff, so I do not know why you would say such a thing here. We moved you to a different room and discounted your room 10% and waived the $20 late fee, which totals to around $40 for you having to be inconvenienced by switching rooms. I hope you have a wonderful year.
"Enjoyed our stay"
Friendly staff, great rooms, close to almost everything on the 17th, free hi-speed wifi, free parking and free hot and fresh breakfast, highly recommended. Special mention for April, she was there all the time to make sure that all the guests enjoy their stay. Great work April. We loved it ????
"Thank you"
My family spent 3 days and 3 nights here. The staff were very accommodating and very kind and professional. The room was comfortable. The breakfast staff always made conversation and treated us as though we were more than just guests. Thank you and we will stay again.
"Watch you credit card...they keep it on file....unauthorized charge on card not given this particuliar stay..."
Stayed here for the second time in 2015. Everything was okay until the clerk/manager April tried to hit us with a pet "fee" (not disclosed when we booked a specific PET-FRIENDLY room online). When I questioned her after reviewing my receipt/checking out she said "they have had alot of complaints about this issue and head office does nothing about it" (Hmmm, does not sound like they care very much about customer's thoughts/unhappiness and repeat business. Also, I am with the understanding all BW are independently owned) Anyways, April refused to remove the fee even after spending almost $500 at their hotel. I mentioned we travel to MB quite regularly during the summer and from this point on we would be booking our stays at LaQuinta where we do not have to worry about being charged a "hidden fee". (Laquinta allows pets for free). Roughly a couple weeks later I noticed that the "Pet Fee" charge was on a credit card that I did not book the reservation with nor gave them at check-in. I reviewd a receipt from a prior stay and sure enough IT WAS the credit card I used for the prior stay. So, it looks like they retain credit cards on file indefinitely??Can charge them whenever??? I called my Credit Card company who investigated the charge and within a week I received a call from them stating their conclusion was it was not a valid authorization-I did not give my consent to charge the amount so I was refunded the amount by my Credit Card Company. Live and learn...
I would like to begin by addressing your comment about keeping credit cards on file. Once your credit card is on the reservation, the only numbers that we are able to see are the first and last four digits. The other half of the numbers are represented as x's. We are not able to go back to retrieve credit card numbers from previous stays. When you booked your reservation, you guaranteed it with one card number then presented a different card when you arrived to check in. While I am unable to view the full card number, they were both associated with this stay. We had the entire charge on one transaction, however, at the request of the gentleman, we moved the pet fee to a separate transaction. He didn't want it on the same receipt that would be turned in for business expenses. When we split the transactions, we accidently placed it on the original credit card on file. Again, this was not us pulling an old card number, since we are unable to do so. This was us trying to accommodate your request. We do not have any hidden fees. It is plainly stated on our personal site and our page at bestwestern.com that we have a $20 a day/max $100 a week non-refundable pet fee. In addition to this, it is also listed on the registration paperwork that we request everyone read and initial at check in, and also on the separate pet agreement we require all pet owners to complete at check in. I apologized that all of those notifications seemed to be overlooked, but I was unable to waive $60 worth of fees. Regarding your comment that our management said "they have had alot of complaints about this issue and head office does nothing about it". That is simply untrue. I did say that we have had people book the wrong rooms online because they didn't realize they had to select specific pet friendly rooms, and that we were unable to get the names of the room types changed to be more descriptive on that site.
"Great stay!!!!"
Great service and facility. Very clean and staff was great not to mention a breakfast with more choices to select from and updated machines to dispense coffees and juices. Location right off main King street. Elevator for multiple floor facility.
"Great clean stay with wonderful staff"
I would highly recommend this hotel for any staying in the Myrtle Beach area. It is close to amenities, clean, quiet and the staff is excellent. I feel it is an excellent value as well as just a really nice hotel. Again, excellent hotel.
"Satisfactory for simple hotel stay"
Overall a good stay. Room with two double beds, an easy chair with footstool, very small table, chest, mini-fridge and microwave, but still plenty of room to move around. Beds were satisfactory. Table was very small, maybe 2 feet square. Room comfort was excellent including ability to switch from A/C to heating as the outdoor temperatures changed. Bathroom was spacious with good amount of counter space. Light was poor for shaving. Free wi-fi which did not have to be renewed every day. Had good speed most of the time, but occasional slowdowns for short periods. I did not try the breakfast.
"Great Place and Great Value"
Title says it all. Great facility, good location and exceptional staff. Highly recommended. Stay frequently in MB and do not consider other hotels. Noteworthy breakfast - cheese omelets for breakfast (when available) are wonderful. Unless you insist on being directly on the ocean, no better place or value.
"A nice Place To Stay"
Wonderful start for our winter in Myrtle Beach, Nice Hotel, great staff, WiFi fast speeds nice having a free breakfast outdoor pool well kept looks nice ( we should have went swimming temps in the 70s still) close to all things to do in the Grand Strand I would stay here again (And for our northern friends, bug free, very clean)
"Poor air quality in room"
We usually search out a Best Western during long road trips and overall have been quite pleased with our stays. However, we would be reluctant to stay at the Best Western Plus in Myrtle Beach again. Weary from a long drive, we settled into a room but ended up being moved because of issues with the tv. After unpacking the essentials in our second room, we turned on the air conditioning and went to bed. We noticed right away the the air coming from the a/c unit smelled musty. We hoped that the smell was temporary and we really did not want to pack up and move again. Unfortunately the smell didn't fade. Also the window in our room had lost its seal, clouding the view and we wondered if perhaps it contributed to the problem. Other than that, the room was what we expected: great pillows, comfortable bed, clean room.
"A wonderful stay at Best Western"
My husband and I were very pleased with our stay at this Best Western. The rooms were clean and very comfortable and the service was excellent. The staff was gracious and very friendly and caring. They went out of their way to serve us and went above and beyond our expectations. We would highly recommend this Best Western to all of our friends and would consider staying there again on our next visit to Myrtle Beach.
"Great location, great breakfast, great price"
Stayed for a trip to see the Christmas show at the Carolina Opry and shopping at the outlets. I couldn't have asked for a better location. The rooms were clean, neat, and nice amenities. The breakfast was better than your typical continental breakfast and the wait staff was exceptionally helpful and friendly.
"Best Place to stay in Myrtle Beach"
This Best Western Plus Hotel rates very high with us. It is very clean and comfortable. The staff go out of their way to make sure you have everything you need and are very pleasant. This is the best pace to stay when in this area. It also is a good value.
"pet friendly"
This hotel is located on hwy17 near restaurant row but it is always quiet. Breakfast is good and the staff are very helpful. When they say dog friendly they mean it! I am always made to feel welcome even with my dogs. It feels like coming home!
"Worst hotel experience of my life"
My advice is do not stay here. My wife and I checked into the hotel and thought it wasn't the nicest, but it would be fine for one night. But we couldn't even stay there through the night. With the first room we were assigned, the door lock was broken so we had to go back to the front desk to get another room. Upon entering the room, it was quite evident from the smell that there was a mold/mildew issue. When we walked over to the bed the sheets had dirt on them! Even so, with plans to stay only one night, we thought we could just tough it out. But about an hour later, our throats began to hurt and we started coughing and sneezing from breathing in the air in the room (this has never happened to us before at any hotel). So we looked at other Myrtle Beach hotels right on the beach (this hotel is about 20 minutes out of the way) and found plenty of nicer hotels for less money! We immediately checked out of the Best Western due to the mold/mildew issue and difficulty breathing in the room and they were not even willing to give a refund. We ended up staying at a MUCH nicer hotel right on the beach, with an excellent view of the ocean from our balcony, indoor and outdoor pools and jacuzzis, and wonderful customer service- and it was less money than the Best Western! In my opinion, this Best Western Hotel should be condemned due to health hazards.
I would like to begin by apologizing that we weren't able to exceed your expectations. Our property does tend to have a little bit higher of a rate than the ocean front properties this time of year. This is due to our recent renovation and the hot breakfast we offer. We strive to be the cleanest property with the friendliest staff in Myrtle Beach, as you can see by the majority of the other reviews listed here. We have not had issues like the ones you listed in the review here. It makes me wonder if you are perhaps reviewing the wrong Best Western property?
"The staff makes all the difference!"
Great meeting Karen Creighton, the Director of Sales at this exceptional hotel. Ms. Creighton is a professional and knows everything about Myrtle Beach. She introduced us to her staff Andrea, and Angela and they all talked with us about the area and the hotel. We were impressed with how the towels are folded to look like Swans and how proud the staff is when they talk about this hotel. It was a great location for the Grand Ole Opry and restaurants. Gordon, one of the managers, told us 2 X to call him if we needed anything!
"don't stay unless you bring your own shower curtains"
I stayed with business partner both rooms did not have shower curtains. We woke up early to get day started,Manager Sean McGuire told me that it was my problem for not calling in early morning to ask for curtains to be brought to room.
As I did in the email that was sent to you, I would like to apologize again that the shower curtains were not in the room. Our housekeeping staff was deep cleaning rooms since it is the slow season, and all the shower curtains were taken down from the third floor to be cleaned. We were unaware that they had not been replaced when you had checked into the rooms. I wish you had informed us of the issue when you discovered it, so we could have taken care of the issue for you. We have staff on property 24 hours a day for your assistance. This in no way means it is your fault, as it is definitely not, and Sean did not imply that it was. I'm sorry if you felt that was what he meant. However, we were not able to further discount your rooms. April Burton - Asst. General Manager
"Reasonably Priced and Very Clean"
Stayed here one night when we got into town early. The room was reasonably priced and very clean. The beds were comfortable. The entire place was clean in appearance and smelled fresh. The staff was extremely helpful and friendly. There were many options available at the breakfast provided by the hotel.
"SHOCKED"
I was in town for a Trade Show and had passed by this Hotel a few times when previous in town for Business and know I should have kept going this time ! The staff was GREAT !!!!! BUT ! The hallways and rooms have a mustiness and the AC dose not seem to pull the Humidity out of the room. Carpets are filthy to the point that if my dog was with me I would have kept him from laying on the carpet. SAD VERY SAD !
I am very glad our staff made you feel welcome, but I would like to apologize that we were not able to exceed your expectations at our property. I wish you have brought your issues to our attention while you were staying with us, so I could have addressed them promptly. It sounds like the A/C unit in the room you were in may have needed some work. Again, I apologize we were unable to correct this issue. We hope you give us another chance in the future.
"Only Room Left in Myrtle Beach"
Apparently, the previous guests smoked in a non-smoking room, so the staff deodorized the room. We did not get into the room until 8PM. We had no choice to but to stay here for 1 night. We complained about the room in the morning, and the manager took 1/3 of the room price off. which was still much higher than the prices listed here. The room was a typical Best Western room and needs new rugs. Their breakfast is the typical, eggs, bacon, waffles, etc. Nothing to rave about. We were glad just to get a room that night because there were several conventions in town.
"Great!"
Wonderful, clean hotel with great staff. The area was safe and quiet. Great cental location to attractions and the staff is knowledgeable and helpful about things to do and places to get good food. This is no doubt going to be a reoccurring stay everytime I'm in Myrtle Beach.
"Myrtle Beach Trip"
Nice hotel - great staff and very helpful. Good location to visit both north Myrtle Beach and South Myrtle Beach and all surrounding areas. Easy parking, well lighted... easy access to nearby restaurants
"Great Value"
Nice clean hotel with good clean room. Great value. Internet in room worked great; bathroom and furnishings were very clean; breakfast was good; and the staff was friendly and very helpful and accommodating. I was attending a meeting at Kingston Plantation and this hotel was only 5 minutes away. Close to all the restaurants, etc. too.
"Close to grand strand medical"
I was in need of a hotel close to the hospital. My dad was having open heart surgery. We had to bring our two little dogs with us. I was very concerned I would worry about my dogs while I was away visiting my dad but after checking in and seeing the hotel and how it was laid out and secure I didn't worry once. The front desk staff promised me if my dogs caused any disturbance they would call me. But they never had too. The hotel is clean, felt very comfortable. The staff were all very nice and always asked about my dad. I would definitely stay here again.
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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