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Hotel advantages
Activities
Horseback riding
Swimming pool
Hotel services
Multilingual staff
Laundry
Washing machine on site
Indoor pool
Air conditioning in the hotel
Free Parking
Complimentary breakfast
Fitness center
Elevator
24/7 reception
Nearby square
Room services
Refrigerators
Microwave
Kitchenette
Iron and ironing board
Hair dryer
Coffee maker
Description
Customer reviews
4.2
based on 2906 guest reviews
Excellent
1544
Very Good
747
Average
303
Poor
161
Terrible
151
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Best Western Ocean Sands North Myrtle Beach SC"
The complete staff are very professional, helpful and friendly. The hotel is older but very clean. The room was very comfortable and met all expectations.
"Pleasant and relaxing"
Very nice place to stay. Nice people and clean rooms. Affordable! My wife and I came back to this Hotel after 25 years of being away and it held up very well. Rooms were clean to our liking. Best Western is really close to Barefoot Landing, where there is plenty of shopping and food choices. Overall, we were glad to come back, and hope to make the trip for next year!
"Highly recommend the Tiki bar"
Kirsten is AMAZING!! What a sweetheart of a bartender! I highly recommend this tiki bar at the Best Western. I also recommend the Sassy Sunshine Delight... Yummy
Thank you so much for the fantastic review! Kirsten truly is a gem, and we love hearing when our guests enjoy her warm personality and wonderful service at the Tiki Bar. We'll be sure to share your kind words with her! And it sounds like the Sassy Sunshine Delight was a winner too! Thank you for the recommendation, and we hope to see you back at the Tiki Bar again soon for another great drink and some oceanfront relaxation!
"Great Beach Trip"
We were given an upgrade. The accommodations were great. When checked in, we asked about a previous stay at a Best Western where we were unable to receive our points. The lady that checked us in gave us a number to call and we were able to get our rewards from that trip.
Thank you for the wonderful review! We're so glad you enjoyed your upgraded accommodations and had a great beach trip with us. It's especially nice to hear that our front desk team was able to point you in the right direction to get your missing Best Western Rewards points from a previous stay. We're always happy to help however we can! Thank you for choosing Best Western Ocean Sands, and we look forward to welcoming you back for another relaxing stay at the beach!
"Kirsten is so wonderful"
We Have been coming to this Best Western for many years... We always look so forward. Just seeing that our fav bartender Kirstent... The rooms need updating but we enjoy the pool and Kirsten so much... What a jem she is.
Thank you so much for your continued loyalty over the years! It truly means a great deal to us when guests choose to return to Best Western Ocean Sands year after year. We're so glad you continue to enjoy the pool, and we especially love hearing your kind words about Kirsten! She really is a gem, and we know how much she enjoys seeing familiar faces return to the Tiki Bar each season. We'll make sure she sees your wonderful compliment. We also appreciate your feedback regarding the rooms. We know there are areas that need updating and continue to work on improvements throughout the property. Thank you again for making us part of your beach vacations for so many years. We look forward to seeing you again—and we're sure Kirsten does too!
"Love this area"
Kirsten is the best bartender, friend, local in North Myrtle Beach Sc. You must go to the tiki bar! Best atmosphere. Joe and Lisa Beaty.
Joe and Lisa, thank you so much for the wonderful review! We love hearing how much you enjoy our Tiki Bar and the atmosphere here at Best Western Ocean Sands. And we couldn't agree more about Kirsten! She has a special way of making guests feel like friends, and we're incredibly fortunate to have her as part of our team. We'll be sure to share your kind words with her—they'll mean a lot. Thank you again, Joe and Lisa! We hope to see you back at the Tiki Bar enjoying another great North Myrtle Beach day very soon!
"Summer beach vacation"
The rooms needed to be vacuumed more often. Needs renovating, and in room safes. For the price paid, the value did not meet my expectations
Thank you for taking the time to share your feedback. We're sorry that your stay did not provide the value you expected. Cleanliness is extremely important to us, and we appreciate your comments regarding more frequent vacuuming and will share them with our housekeeping team. We also understand your concerns regarding updates to the rooms and appreciate your suggestion about adding in-room safes. As an older oceanfront property, we continue to make improvements and upgrades throughout the hotel, and feedback like yours helps us identify areas that are most important to our guests. Thank you for staying with us. We hope you'll consider giving us another opportunity in the future to provide you with a better overall experience.
"Excellent"
Kristen was were friendly and she makes awesome drinks
Thank you so much for the excellent review! We're thrilled to hear that Kirsten took such great care of you and that you enjoyed her awesome drinks. Her friendly personality is a big part of what makes our Tiki Bar such a fun place to relax! We'll be sure to share your kind words with Kirsten. We truly appreciate you visiting us and hope to see you back at the Tiki Bar again soon!
"My nightmare at North Myrtle Bch Best Western"
Best Western Ocean Sands Beach resort. When I checked in the evening supervisor was very hostile to me. The room was not what I had reserved. They put me in their annex bldg. It was 4 buildings down with no adjoining sidewalks. Breakfast and all amenities were in the main bldg. I explained I am disabled and 63 years old and I couldn't walk there. I had reserved a balcony. There was none in that bldg. I ask to be moved to any vacant room in the main bldg. The other lady working the lobby tried to assist me. The supervisor refused to allow her to help me. She said I had to take it up with hopper since I booked through them. This was Aug 28, 2026. I fought for over 4 hrs. The 29th at 7:20 am I walked to breakfast. I fell in the middle of the road trying to step back up on the curb it was 8:20 am and pouring the rain. I was never asked if I needed to go to the hospital. I was finally brought a safety kit after multiple calls. I hurt my back, my hip, elbow, knee and hand. Pictures are attached. I filled out an incident report. They said they don't have accident reports. I was booked for 3 nights and I couldn't enjoy even one. I hurt the entire time I was there. I will never return there again.
Thank you for sharing your feedback. We are sorry that your visit did not meet your expectations. Because several details in this review differ from our reservation and incident records, we would like to provide some clarification. The reservation received by our hotel through Hopper was for accommodations in our non-oceanfront Annex building and did not include a balcony. The room initially provided was therefore the room type transmitted to us with the reservation; the hotel did not change or downgrade the accommodations that had been booked. After you advised us of your concerns regarding the location of the room, and following the incident you reported while walking back from breakfast, management upgraded your accommodations at no additional charge to an oceanfront room in our main property. We were happy to make that accommodation despite the significant difference in room type and rate. We understand that you subsequently reported falling in the roadway while returning from breakfast. Our staff responded to your requests for first-aid supplies, and an incident report documenting the information you provided was completed. We regret that you experienced a fall and hope you have recovered well. We are disappointed that the complimentary oceanfront upgrade and our efforts to assist you were not mentioned in the review. While we respect that the overall experience did not meet your expectations, we believe it is important that future travelers have the complete context regarding both the accommodations originally reserved and the steps our team took to assist during your stay.
"A Raze Teview"
This is NOT a ‘resort'! It is a very dated worn down facility with extensive mold and shabby old walls and carpet. The mold was so bad one of our party has respiratory symptoms bad enough that we had to leave after only 1 night. There was some nasty brown residue smeared on a glass door to a back balcony. The carpet was wet and sticky, There were holes in the walls and large patches of mold on the ceiling . We went down to get a drink at the tiki bar everyone raved about that is billed to be open till 7pm only to find it closed at 530! It was overcast with intermittent light drizzle but nothing worse than the mist from ocean spray. There are no dining facilities except for a cafeteria style breakfast of sub par food. The seaside balcony with chairs was the only redeeming feature. This placed should be razed to make room for a new updated CLEAN facility. READ ALL THE REVIEWS, not just the first 4 star ratings …. On a positive note, the Front Desk staff were very nice and helpful and did not charge us for the remainder of our reservation as well as giving us a gift certificate to the bar for our anniversary that went unused as the bar was closed.
Thank you for sharing your feedback. While we're pleased that you found our front desk staff friendly and helpful and enjoyed the oceanfront balcony, we're sorry that the property did not meet your expectations. When you expressed that you were unhappy with your accommodations, our team assisted with your early departure and released you from the remaining nights of your reservation without charge. We believe that was the appropriate response when it became clear that you did not wish to continue your stay. We take concerns regarding room conditions seriously. The issues described in your review have been shared with our housekeeping and maintenance teams for inspection and follow-up. We do want to clarify that we cannot confirm the characterization of “extensive mold” or attribute any reported health symptoms to the hotel. Our Tiki Bar is an outdoor amenity, and operating hours can occasionally be affected by weather and other conditions. We regret that you were unable to use the anniversary certificate provided by our staff. Best Western Ocean Sands is an established oceanfront property, and while we recognize that our accommodations may not offer the newer appearance some travelers prefer, we continually maintain and improve the property. We appreciate your acknowledgment of our staff's hospitality and regret that the remainder of your experience was not a better fit for your expectations.
"Never again will we stay here"
There is very limited parking on site. You have to park across the street. There is only one elevator in the building that I stayed in. No facial tissue, the phone doesn't work and there is a hole in the bathroom wall. The only thing that is saving this old place is the ocean view.
Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations, although we're glad you were able to enjoy the oceanfront view. Like many oceanfront properties where space directly along the beach is limited, we offer both on-site parking and several additional parking areas conveniently located across the street and nearby. We understand that some guests would prefer all parking to be directly beside the building. We do apologize for the maintenance concerns you mentioned regarding the telephone and bathroom wall, and we will make sure those items are reviewed by our maintenance team. We also appreciate your comments regarding the elevator and room amenities. While our property is an older oceanfront hotel, we continually work to maintain and improve it for our guests. We're disappointed that these concerns overshadowed your visit, but we appreciate you taking the time to provide your feedback.
"Limited parking, doors slam, beds creek, nice ocean front"
First off soon as I got here (4 pm) I was irritated by the parking. No where to park at this hotel, you do have parking across the street. Checking in is tight to fit your car at the door to check in. 10 floors with 20 spots maybe. We had to bring our luggage across the street when arriving, it was horrible. How do you expect that is enough parking for guest who stay here and you can't risk leaving or you'll lose your spot once it's passed 4 pm. You have nothing near by to walk unless you can walk 15 -20 min there. My mom has cancer and can't even get her handicap spot here much less how can she walk that far. Unlike Carolina beach you had everything right there at Marriott. Our mistake for not checking the nearby places. We should've got closer to Main Street. The bathroom is sooo tiny. The room could've been cleaned a little better. Crumbs in the floor, crumbs and dirt on the couch, hair bows in the bathroom, hair on the shower, mines blonde and so is my mom's. The room itself was nice and cold when we got here, but our beds on the 3rd floor creekkkkk, you move around and you'll wake up the person beside you. I slept ok, the bed is pretty hard and my body was sore. Let's get started on how heavy the doors are and everyone slams them so if you are asleep you are getting woken up. At least at night it does calm down, but people could be more respectful when closing their door but again it is heavy. You can hear when the sliding glass door opens too. It's nice there's a fridge and microwave. It was clean. No paper towels. Wish their was silverware provided. The bathrooms are outdated. Our bathroom door was messed up, wood is chipping away. The pools are small and the lazy river looks yellow. The pool gets packed. I did see them clean the big pool. Very cool there's a bar. The elevators are so slow, on the 3rd floor so it's either packed when it makes its way down to us. It's terrible leaving the elevator or getting on when you have the carts with luggage, you have to have someone help you with the doors. You can barely get out the doors when people are waiting to get on. You can smell people smoking on their balconies. The tv is nice, and spins. I had no problem getting channels or movies if you go to LG channels. I feel icky when I get on the elevator, or touching the doors because it's so muggy. It smells clean when you get up to your floor. I just don't think we will stay here again because of the small parking area, that in itself is so stressful that we are taking an uber to see our show and no near by restaurants to walk to unless you want ice cream or an Irish pub, we had to get DoorDash. Where do the people park when it's all full?????? The constant door slamming and the creeky beds. Also you might wanna know the water leaks constantly in the tub. The hotel building needs to be painted a new color. At least the beds were clean and you got to be on the ocean
Thank you for taking the time to provide such detailed feedback. We're glad you enjoyed several aspects of your stay, including the oceanfront location, the cool room, refrigerator and microwave, television, clean bedding, and our on-site bar. We're sorry, however, that a number of issues affected your overall experience. We take your comments regarding the cleanliness of the room, bathroom condition, leaking tub, and other maintenance concerns seriously. These are matters we would have appreciated the opportunity to address during your stay, and we will share your feedback with our housekeeping and maintenance teams for inspection. We would also like to clarify our parking situation. While the smaller parking areas immediately surrounding individual buildings can fill quickly during busy periods, we have nine designated parking areas throughout the property, including additional areas directly across the street. We also have designated areas near the building for guests to unload luggage before relocating their vehicles. We understand that some guests would prefer every space to be directly in front of their room, but our oceanfront property uses multiple parking areas to accommodate our guests. We are sorry that the location, noise, elevator, and other aspects of the property did not meet your expectations. As an older oceanfront resort, some of our buildings and room configurations differ from newer properties, although we continue making improvements and updates throughout the hotel. Thank you again for your feedback. While we're sorry your stay did not leave you wanting to return, your comments regarding the areas needing attention will be reviewed by our management team.
"Amazing"
Great hotel, and the risk bar at the swimming pool is amazing, Ms Kristen is so gentle and lovely. She has a lot of stories to tell.
"Ocean Sands BW"
This was our second time staying at the Ocean Sands BW. Our favorite amenity was the Tiki Bar by the pool. The kids could swim and play while we hung out with our new friend Kirsten! She had some great recommendations for restaurants and activities in the area. We also love being ocean front and able to enjoy the view from our balcony. The only downfalls are just structural for an older building. Small breakfast area and difficulty getting in and out of elevator with luggage because of the enclosed space. Otherwise, I think it's a great hotel and we're already looking at dates for our next stay.
"Overall best experience"
Very pleasant and helpful staff. Also the tiki bar lady Kirsten is very wonderful and pleasant to be around and talk to
Thank you so much for your wonderful review! We're delighted to hear that you had an overall great experience and that our staff made your stay enjoyable. Providing friendly and helpful service is what we strive for every day. A special thank you for recognizing Kirsten at our Tiki Bar! She truly enjoys getting to know our guests and helping make their vacations memorable. We'll be sure to share your kind words with her—she'll be thrilled to hear them. Thank you again for choosing Best Western Ocean Sands Resort. We look forward to welcoming you back for another relaxing stay at the beach!
"Pool time"
The best part of my trip was hanging out by the pool with Kirsten. Best bartender ever!
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your time by the pool and that Kirsten helped make your vacation even more memorable. She truly is a favorite among our guests, and we'll be sure to share your kind words with her. We know she'll appreciate the recognition! Thank you for choosing Best Western Ocean Sands Resort. We look forward to welcoming you back for more poolside relaxation and another great beach getaway!
"Misleading website photos"
How are there so many positive reviews? We nicknamed this the dirtbag resort. It's humorous to have it called a resort— it is far from it. The breakfast was bad. The room was dirty. The “daily housekeeping” was nonexistent. The general vibe of this place was trashy. Way overpriced for what you are getting. The pictures on the website are very misleading and the “all oceanfront rooms” is an outright lie. We won't be back.
"Vacation"
Enjoyed our stay. The room was nice and very clean. The staff is friendly and will do what they can to accommodate your needs. Free breakfast on site and just steps away from having your toes in the sand.
Thank you for your wonderful review! We're delighted to hear you enjoyed your vacation and that you found your room clean and comfortable. It's also great to know our friendly team helped make your stay enjoyable and that you appreciated our complimentary breakfast and unbeatable beachfront location. Thank you for choosing Best Western Ocean Sands Beach Resort. We look forward to welcoming you back for another relaxing beach getaway soon!
"Great hotel! Great rooms. Very clean. Very family friendly. Great ocean front views. Right on the beach. Wonderful staff!"
Awsome hotel! My family has been coming to this hotel for 28 years! Our kids grew up coming here and now my grandkids! Soo many great memories! The manager Dan and his team have been like family.
Great hotel! Great rooms. Very clean. Very family friendly. Great ocean front views. Right on the beach. Wonderful staff! Awsome hotel! My family has been coming to this hotel for 28 years! Our kids grew up coming here and now my grandkids! Soo many great memories! The manager Dan and his team have been like family.
"Great hotel! Great price! Great experience!"
My family has been coming here for 28 straight years. Hotel is very clean. Great location close to everything Myrtle beach has to offer and that's alot! Rooms are very clean!, and what a great value! We've been to other hotels but keep coming back k here! Oh and did I mention a great full course complimentary breakfast! Its like coming back and seeing family. Dan is the manager and he has the most wonderful people on his team! They never fail down to the least little things even going out of their way to open a door for you to saying good morning with a warm smile. You just cant beat this place! Just try it for yourself and you'll be coming back for years to come !
Thank you so much for your incredible review and, even more importantly, for choosing Best Western Ocean Sands Beach Resort for the past 28 years! Loyalty like yours means the world to us. We're thrilled to hear you continue to enjoy our clean accommodations, great value, convenient location, and complimentary hot breakfast. Your kind words about our team truly made our day. We take great pride in providing friendly, welcoming service, and it's wonderful to know those little touches help make your stay feel like coming home. On behalf of our entire staff, thank you for your continued support and recommendation. We look forward to welcoming you and your family back for many more years of wonderful beach vacations!
"Low key great stay"
Great week, great hospitality very accommodating.
Thank you for your wonderful review! We're delighted to hear you had a great stay and enjoyed our hospitality. It means so much to us that our team helped make your visit a memorable one. We truly appreciate you choosing Best Western Ocean Sands Beach Resort and look forward to welcoming you back for another relaxing beachfront getaway soon!
"Love this property and stay often:)"
Love staying at this Best Western. It is a great location, oceanfront, and easy to head north or south to find fun things to do. Close to outlets and other great shops and restaurants. The staff is amazing and very accommodating to our needs as guests. The gym is clean and equipped. Breakfast is a must during your stay. Great choices for everyone. Front desk staff are very friendly and are great with area advice and helpful if you need anything during your stay. We are frequent patrons of this beautiful property that has 2 pools and a lazy river with a tiki bar! Enjoy your stay:)
Thank you so much for your wonderful review and for being one of our loyal returning guests! We're honored that you continue to choose Best Western Ocean Sands for your beach vacations. It's great to hear you enjoy our oceanfront location, convenient access to shopping, restaurants, and local attractions, as well as our pools, lazy river, fitness center, and Tiki Bar. Your kind words about our front desk team mean so much to us. We take great pride in providing friendly, helpful service, and we're thrilled to know our staff has helped make each of your stays memorable. We're also glad you enjoyed our complimentary breakfast and the variety it offers. Thank you again for your continued support and recommendation. We truly appreciate your loyalty and look forward to welcoming you back for many more relaxing stays at the beach!
"Disgusted by Best Western Ocean Sands"
Dump. Not as advertised. Dirty room. Maid service awful. Dont go there!
We could not locate any guest with the name having stayed in the past month! This review should be removed as it suspicious.
"Wouldn't recommend"
Giant roaches in the room, old rickety elevator, toilet that barely works, bed wasn't in great shape
Thank you for taking the time to share your feedback. I am very sorry to hear that your stay did not meet your expectations. Concerns related to room condition, maintenance, and overall comfort are taken seriously, and I regret that you felt your accommodations were not satisfactory. Our team follows strict cleaning and inspection procedures, and any report of pests or maintenance issues is thoroughly investigated and addressed immediately. We did not have any verified reports during your stay, but your comments have been shared with our housekeeping and maintenance teams for continued review. We also appreciate your feedback regarding the elevator and bathroom facilities, as guest input helps us identify areas where improvements may be needed. Thank you again for your comments and for staying with us. We wish you safe and pleasant travels in the future. Sincerely,
"Great location and helpful staff"
We truly enjoyed our stay at this BW. I had not stayed in one in years and after a terrible experience showing up to a dirty VRBO we stopped in and the staff was very accommodating, even letting us see the room before we decided. The room was VERY spacious and clean. Some aspects like the bathroom and furniture were dated. Even though the room (I think 221) was on the street side, it was not noisy and we slept great. The location is unbeatable with the ocean and beach right out the door and a great pub a quick .2 mile beach walk. They had entertainment by the pool and tiki bar playing some great beach vibes. The breakfast was like any other free hotel breakfast. I highly recommend this location. They were out of ocean view rooms since we showed up last minute, I'm sure those are even better.
Thank you so much for your detailed and thoughtful review! We're very happy to hear that our staff was able to accommodate you and help make your arrival smooth after your previous experience. It's great to know you found your room spacious, clean, and comfortable, and that you were able to rest well despite being in a street-facing room. We also appreciate your comments about the property's location, entertainment, and breakfast offerings. Being steps from the ocean and close to local dining and entertainment is something many of our guests enjoy, and we're glad you were able to take advantage of that during your stay. Thank you again for your recommendation and for choosing to stay with us. We hope to have the opportunity to welcome you back again—hopefully next time in one of our oceanview rooms!
"Hidden Tiki Time"
Been in the area for years and this is a hidden gem I accidentally stumbled on. Cute quite and great beachy vacation drinks! Definitely recommend popping in even just off the beach for some shade and frozen drink to cool off
Thank you so much for your kind review! We're delighted to hear that you discovered us and enjoyed your time at the Tiki Bar. It's great to know you appreciated the relaxed, beachy atmosphere and were able to stop in for a refreshing drink and some shade while enjoying the area. We truly appreciate your recommendation and are glad we could be a fun part of your beach experience. We hope to welcome you back again soon for another relaxing visit!
"Excellent stay"
Mattresses were great. Loved the layout of room 917. (May want maintenance to fix sticking door) Breakfast was better than expected. Would not hesitate to return!!! Nice beachfront hotel. Location is a quiet area with restaurants near.
Thank you so much for your excellent review! We're thrilled to hear that you enjoyed your stay and that the mattresses and room layout in Room 917 made your visit especially comfortable. It's also great to know that breakfast exceeded your expectations and added to your overall experience. We appreciate you bringing the issue with the sticking door to our attention. Your comments have been shared with our maintenance team so it can be addressed promptly. We're glad you enjoyed our beachfront location and the convenience of nearby restaurants while still being in a quieter area. Thank you again for your kind words and recommendation. We truly appreciate your support and look forward to welcoming you back anytime!
"Start of summer"
We had a very relaxing time at the pool, lazy river and tiki bar. The hotel staff were polite and friendly.Room was clean and comfortable. Beach was great! Enjoyed the beautiful weather and just relaxing with family.
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your anniversary stay with us. It's great to know your remodeled room was clean, comfortable, and a relaxing place to celebrate such a special occasion. We're also very pleased that your check-in experience was smooth and that our front desk team made you feel welcome with friendly and attentive service. I will be sure to share your kind words with them. Thank you again for choosing us for your celebration. We truly appreciate your support and hope to welcome you back for many more special stays in the future!
"Best Relaxation!"
The hotel was lovely. Check in went smooth (other than needing clearer signs of where to go). The room was spacious (King Oceanfront) and super clean. You cannot beat an oceanfront view. The bed was very comfortable and so were the pillows. The bathroom was a little cramped but again, it's just a simple bathroom. We loved the Tiki Bar at the pool. Kirsten was an amazing host and the drinks were so good. The only downfall is parking. Unless you are lucky to park at the hotel you have to park across the street which is not necessarily a big deal as all was safe just wish we had known earlier.
"Anniversary trip for a couple of days and it was great. Our room was remodel and I love it. Always very clean and never been dis"
Checking in was fast and got in our room earlier. Front desk employees were friendly and always smiling 😃.
"Boss trip."
Very good service. We truly a great place for vacations. We were there a week.
Thank you for your kind review! We're so glad you enjoyed your week-long vacation with us and experienced very good service throughout your stay. It means a lot to hear you consider us a great place for vacations. We truly appreciate your feedback and hope to welcome you back again soon!
"tiki bar"
The tiki bar lady is amazing made the stay worth it!
Thank you for your wonderful review! We're thrilled to hear our tiki bar bartender helped make your stay so memorable. We'll be sure to share your kind words with her — she truly does a fantastic job creating a fun and welcoming atmosphere for our guests. We hope to see you again soon!
"Great place for the price"
We stayed 2 nights at the Best Western Ocean Sands Beach resort. We were in the 4 story building where you check in, in room 107. The room was sufficiently large, with 2 queen beds and a 2 seat sofa pull-out bed. There was a small fridge, microwave, 4 burner stove, and a small kitchen sink. Also a big TV and A/C. The bathroom had a toilet and a tub and shower in a separate room. There was a walkout patio that was fenced from going directly to the pool, but it had 2 chairs on it. The room (like most) is in the sun in the morning, but in the shade in the afternoon. There is an ocean view. The hotel had 2 pools (with the one in the other building being heated) and a small lazy river pool — bring your own inner tube? Our pool was maximum depth of 5 and a half feet, while the other pool was a bit shallower. The continental breakfast was good, with some hot dishes too — scambled eggs, biscuits and gravy, ham, which was served by an attendant. There was a washer on our 3rd floor for $1.50 and a dryer for $1 — which was still going on Heavy Duty after one hour (!) We would stay here again.
Thank you for your detailed and thoughtful review! We're so glad you enjoyed the room layout, ocean view, pools, breakfast, and overall amenities during your stay. It's wonderful to hear that you found the accommodations comfortable and that the variety offered throughout the property helped make your visit enjoyable. We truly appreciate you taking the time to describe your experience so thoroughly, and we're especially happy to hear you would stay with us again. We look forward to welcoming you back for another great beach getaway soon!
"Dream vacation.. better than Margaritaville!"
Phenomenal! Cater to your every wish.
Thank you for the amazing review! We're absolutely thrilled to hear your stay was a dream vacation and even better than Margaritaville — that's quite a compliment! Our team works hard to make every guest feel welcome and well taken care of, so your kind words truly mean a lot. We can't wait to welcome you back again soon!
"We keep coming back"
My wife and I have been coming here for at least the last 10 years for a number of reasons. The rooms are comfortable and always very clean with visits from the housekeeping staff on a daily basis. The beach is about a 200' walk away. The location provides easy access to highway 17 north and south for shopping, dining or travel home. All of this plus a fantastic tiki bar overseen by Kyrsten who is amazing. For those who may be traveling with children there are 2 pools and a lazy river to enjoy. Just a great place. R&L
Thank you so much for your wonderful review and for being loyal guests for the past 10 years—that truly means the world to us! We're so glad you continue to enjoy the clean, comfortable rooms, convenient location, and easy beach access. It's great to hear you appreciate our housekeeping team and all the amenities, especially the pools and lazy river. And we couldn't agree more—Kirsten will be thrilled to hear your kind words about the tiki bar! Thank you again for your continued support. We look forward to welcoming you both back for many more years to come!
"If you want to be able to hear and smell the ocean, this is perfect!"
Perfect location on the beach! Room had been recently renovated and was very clean and comfortable. 2nd floor Balcony was perfect : we had direct line of sight to the ocean. We could watch the tides rise and fall all day! There are 3 buildings in this resort. A tall tower that overlooks the outdoor pool/lazy river and part of it faces the beach. A low 2 story building that sits sideways to the beach and is 150 feet from main building. Main building has a 4 story building with only 8 rooms per floor, all of which look over salt pool and face the beach. We were in the main building, 2nd floor. Breakfast is served in main building.
Thank you for your wonderful review! We're so glad you enjoyed our beachfront location and that your recently renovated room was clean, comfortable, and provided such a great view. It sounds like the 2nd-floor balcony was the perfect spot to relax and take in the ocean—there's nothing better than watching the tides throughout the day. We also appreciate you sharing such a helpful description of the different buildings and layout of the property, as that can be very useful for future guests. We're glad you enjoyed your stay in the main building and had convenient access to breakfast as well. Thank you again for your thoughtful feedback, and we hope to welcome you back again soon!
"We'll be back"
Nice ocean front property in North Myrtle Beach. Close to everything you would need or expect for a beach vacation. Staff was very friendly, professional and customer service oriented. Hot breakfast each morning with nice selection of other items. A staff member serves hot breakfast items. We appreciated the additional sanitary efforts provided.
Thank you for your wonderful review! We're so glad you enjoyed our oceanfront location and the convenience of being close to everything North Myrtle Beach has to offer. It's great to hear our staff made a positive impression and that you appreciated the friendly, professional service. We're also happy you enjoyed the hot breakfast and the added sanitary measures—your comfort and peace of mind are very important to us. We truly appreciate your feedback and hope to welcome you back again soon!
"Tiki bar"
Me & my husband been coming to The Tiki bar for 5 years now this tiki bar is the best.... Kirsten runs the tiki bar she is so down to earth & very friendly,I dont drink but my husband do & I like to go down just to talk to her ...she's one of the nicest people ive met so far
Thank you so much for your wonderful review and for being loyal guests of our tiki bar for the past 5 years — that truly means a lot to us! We're so glad you and your husband enjoy spending time there, and Kirsten will be absolutely thrilled to hear your kind words. She truly is a special part of our team and loves connecting with our guests. We appreciate your continued support and look forward to seeing you again soon!
"Filthy Filthy Filthy"
I don't know where these pictures on the website are from because this was NOT our experience at all! First time staying at a Best Western and will absolutely be the last! Room was FILTHY FILTHY FILTHY! Front desk was absolutely unconcerned and unbothered. Wow and not in a good way.
Thank you for your feedback. We're very sorry to read your comments and take concerns regarding cleanliness and service seriously. At this time, we have been unable to identify a stay associated with this review. If you would be willing to contact us directly with your name and dates of stay, we would appreciate the opportunity to look into this further. We always encourage guests to bring any concerns to our attention during their stay so we can address them immediately — including offering alternative accommodations when needed. Our team works hard to maintain high standards, which is reflected in the consistent feedback we receive from our guests. We regret that your experience did not align with that and would welcome the chance to better understand what occurred.
"Not impressed, wouldn't stay again."
Hotel needs some updating in general. Parking is a pain. Room wasn't as clean as expected. Front desk personnel could have been more attentive and friendly.
Thank you for your feedback. We take all guest comments seriously; however, we are unable to locate a reservation associated with this review. If you believe this may have been posted under a different name or booking channel, we kindly ask that you contact us directly so we can better understand your experience. We're always committed to providing a clean, comfortable stay with friendly service and would welcome the opportunity to address any concerns.
"satisfied birthday"
I enjoyed the ocean view, the bed was comfortable, and enjoyed having a stove, refrigerator and microwave and the breakfast was good. The tiki bar.was excellent, nice selection of drinks and the pool areas was clean. The cleaning crew.did a excellent job of cleaning the room. Parking was a plus as well.
Thank you for your wonderful review! We're so glad you enjoyed the ocean view, comfortable bed, and the convenience of having a stove, refrigerator, and microwave. It's great to hear you liked the breakfast, tiki bar, and clean pool areas as well. We truly appreciate your kind words about our housekeeping team — they'll be happy to hear they made a positive impact on your stay. We're also glad parking was a plus for you. Thank you again for your feedback, and we hope to welcome you back again soon!
"Lots of sun and even more fun."
Tiki bar was awesome and Kristen was fantastic.
Thank you for your great review! We're so glad you enjoyed the tiki bar, and Kristen will be thrilled to hear your kind words — she truly is fantastic! We appreciate your feedback and hope to see you again soon for another great time!
"Great vacation"
The tiki bar was excellent with Kirsten behind the bar. Free breakfast every morning. The rooms are cleaned daily and the staff is very friendly
Thank you for your wonderful review! We're so glad you enjoyed the tiki bar — Kirsten will be thrilled to hear your kind words! It's also great to know you appreciated the free breakfast, daily housekeeping, and our friendly staff. We truly appreciate your feedback and hope to welcome you back again soon!
"2026"
Totally awesome time. Room was nice. Bartender, Kirsten was the best
Thank you for your awesome review! We're so glad you had a great time and enjoyed your room. Kirsten will be thrilled to hear your kind words — she truly does a fantastic job! We appreciate your feedback and hope to welcome you back again soon!
"Good value"
So fun. Lots of things for kids.
Thank you for your great review! We're so glad you had a fun stay and that there were plenty of things for the kids to enjoy. We truly appreciate your feedback and hope to welcome you and your family back again soon!
"Misleading photos + questionable “Travelers' Choice 2025""
We booked this hotel for 3 nights based on the photos, location, and the Tripadvisor Travelers' Choice 2025 badge. In hindsight, that badge created a level of trust that was completely undeserved. We checked into Room 303 on March 30, 2026, located in what appears to be the older building — and the difference between expectation and reality was immediate. The property is very old and poorly maintained, with a strong musty smell as soon as you enter. The room felt neglected — stained carpets, worn fixtures, and an overall lack of cleanliness that was hard to ignore. The bathroom was in particularly poor condition — visibly dirty and outdated, far below what any family would consider acceptable. The parking situation is disorganized which adds unnecessary frustration right from arrival. More importantly, the overall environment did not feel family-friendly or comfortable, which was a major concern for us traveling with a child. We made the decision to leave immediately after check-in, even though it meant forfeiting one night's payment. That's not something we take lightly, but staying there wasn't an option. It's also worth stating clearly: 👉 The “Travelers' Choice 2025” label is misleading in this case. Based on our experience, it does not reflect the current condition of this property. Bottom line: The photos set expectations that the hotel does not meet. If you care about cleanliness, maintenance, and a family-friendly environment, I would strongly recommend choosing a different property.
Thank you for your feedback. We're sorry to hear that your expectations were not met upon arrival. Our records indicate that you chose to depart shortly after check-in and did not stay to experience the property or allow our team the opportunity to address any concerns. We always encourage guests to notify the front desk during their stay so we can assist, including offering alternative accommodations when available. For clarity, the room type reserved was a non-oceanfront option located in a separate building, which is reflected in the booking details and corresponding price point. This allows guests to choose between different accommodations based on preference and budget. We take cleanliness and maintenance very seriously, and this room has hosted multiple recent stays without similar concerns. That said, we have shared your comments with our team for review. Regarding cancellation, reservations are subject to the policies agreed to at the time of booking, including advance notice requirements. We appreciate all feedback and wish you the best in your future travels.
"Pros and cons. Loved the oceanfront balcony"
The room wasn't real big, but it was roomy enough. It was fairly updated and very clean. Beds were comfortable and we had restful 2 nights of sleep. Breakfast was adequate. Could have had more choices. It was too cold for outdoor seating and there are only 5-6 tables indoors and people had to take their food to go. The breakfast area is very small and crowded. The icing on the cake was the balcony overlooking the ocean. We felt that it balanced out the negatives: Didn't know there are 2 buildings, breakfast was in the other building and it was in the low 30s. It was very cold. The "indoor pool" is the size of an oversized hot tub and it is in a walled off section of the tiny parking garage (5 spaces) under the 9 story building. So you have to go outside to go to and from the pool. A problem when it is in the 30s. Parking is mainly in a generic unsecured parking lot across the street. But we didn't have a problem there. Overall, I believe the price speaks to the inconveniences. And I was happy to have an overfront room with a balcony for the price it was.
Thank you for your detailed review. We're glad to hear you enjoyed the clean, comfortable room, restful sleep, and especially the oceanfront balcony — it's definitely a guest favorite. We also appreciate your feedback regarding breakfast space, building layout, and pool access. As an oceanfront property with multiple buildings, some amenities do require brief outdoor access, which can be more noticeable during colder weather. We understand how this may impact the experience and appreciate you sharing your perspective. It's great to hear that overall you felt the value of your stay matched the price, and we're happy you were able to enjoy the beautiful view. Thank you again for staying with us, and we hope to welcome you back for another visit — perhaps in warmer weather next time!
"Disappointed after reading the reviews."
I chose this hotel because of the location and the reviews. The room I was given was in the “annex” building, which is 2 buildings down from where you check in. The building appears to be an old motel that BW purchased and converted. The first room I was given had a strong odor of paint or some petroleum product. They kindly moved me to another room. The room wasn't very clean and the door didn't fully close. The parking lot seemed like an alley and felt unsafe. Breakfast in the main building was good, and the location right on the beach is excellent! I wonder if my experience would have been better if my room would have been in the main building?
Thank you for your feedback. We're glad you enjoyed our beachfront location and breakfast, and we appreciate you mentioning our team's assistance in relocating you when you reported the initial concern. To help clarify for future guests, our property offers both oceanfront and non-oceanfront room types, which are located in different buildings and reflect different price points. The room you reserved was a non-oceanfront option. Guests who prefer to stay in the main oceanfront building are always welcome to select that room type when booking. We're sorry to hear that other aspects of your stay did not meet expectations, and we've shared your comments with our team for review. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
"Best place to stay for the Money."
I highly recommend this hotel. It's in a great location and it's right on the beach. They have a very wonderful staff. All my reservations went well all the way to the time I checked in to I checked out. They have absolute wonderful breakfast and very clean rooms, they have a receptionist named Michelle, who is extremely courtesy.
Thank you so much for your wonderful review and recommendation! We're thrilled to hear that you enjoyed our beachfront location, clean rooms, and smooth experience from reservation through check-out. It's especially great to know our staff made such a positive impression — Michelle will be delighted to hear your kind words. We truly appreciate your feedback and hope to welcome you back again soon!
"Spring Get-A-Way"
Spent a long weekend in North Myrtle Beach for the St. Patrick's Day parade. Had a great time. The room was great! Any staff interaction was very pleasant and our overall stay was a 10!
Thank you for your wonderful review! We're so glad you had a great time in North Myrtle Beach for the St. Patrick's Day parade and that your stay was a 10! It's great to hear you enjoyed your room and had pleasant interactions with our staff. We truly appreciate your feedback and hope to welcome you back again soon!
"Nothing special but did the job"
This Best Western is at the beach you have to take that into consideration. A lot of the hotel is older although our room was an upper floor and upgraded? In my opinion the decor didn't match red turquoise gold taupe carpets but it was clean and it did the job. The bathroom is ridiculously small like the door hits the bathtub. Parking can be an issue make sure you know where to park there is extra. Breakfast was attended by staff very very crowded so plan on bringing your food to your room but it was good Would I go again for an average beach trip yes
Thank you for your detailed review. We're glad you enjoyed your upgraded room, found everything clean, and that the hotel worked well for your beach trip. It's also great to hear you enjoyed the breakfast. We appreciate your feedback regarding décor, bathroom layout, and parking, as these insights help us continue to make improvements and better inform future guests. As an oceanfront property, we do our best to maintain and update the hotel while providing a comfortable stay. Thank you again for staying with us, and we're happy to hear you would consider visiting again. We hope to welcome you back for another beach getaway!
"Great service!!"
Kristen is the best bartender! Makes amazing drinks, try Miami Vice!
Thank you for the great review! We're so glad you enjoyed your time at the bar, and Kristen will be thrilled to hear your kind words. She really does a fantastic job. We also love the Miami Vice — great choice! We hope to see you again soon for another drink by the beach.
"we always stay every year at Ocean Sands for the past 16 years"
The Hotel was great even though the weather did not cooperate. We stay at Ocean Sands every year in February we have had this tradition for the last 16 years. Dan and his staff always make us feel welcome every year.
Thank you so much for your wonderful review and for making Ocean Sands part of your February tradition for the past 16 years! That truly means a lot to us. While we can't always control the weather, we're so glad you still had a great stay. Dan and the entire team appreciate your kind words, and we always look forward to welcoming you back each year. See you again next February!
"Good value and location"
Lovely location on the beach. Friendly helpful staff. Rooms are clean and adequate
Thank you for your kind review! We're glad you enjoyed our beautiful beachfront location, clean rooms, and friendly, helpful staff. We truly appreciate your feedback and hope to welcome you back again soon!
"Winter in North Myrtle Beach"
Have been going for 25 years 1st time in the winter Weather was great for winter Saw so many dolphins Definitely will be going back next year And in the summer and fall Great staff Always helpful
"Great for what we wanted."
Room was clean and spacious with great view. I can see why some complained about elevator being slow in summer as it took some time going from 10th floor. Breakfast was a nice added bonus, staff was friendly.
Thank you for your thoughtful review! We're glad you enjoyed the clean, spacious room, beautiful view, and our friendly staff. It's also great to hear that breakfast was a nice added bonus. We appreciate your comments about the elevator and understand that wait times can vary during busier seasons. Thank you for staying with us, and we hope to welcome you back again soon!
"Great Spot with a Great Staff"
We have been bringing our baseball team to the Best Western Ocean Sands for the last several years to participate in local spring break tournaments. The staff is always extremely good to our group. The rooms are clean and a great value in a very safe environment away from the Grand Strand. The on-site included breakfast is always great and perfect for our group, Our kids love the indoor and outdoor pools, access to the beach, and the coaches appreciate the on-site laundry. This is a great value in a safe location.
Thank you so much for your wonderful review and for choosing Best Western Ocean Sands year after year for your baseball team! We truly appreciate your continued loyalty and are thrilled to hear that our staff, clean rooms, and safe location consistently meet your group's needs. It's great to know the kids enjoy the pools and beach access, and that the coaches find the on-site laundry convenient. We're also glad the included breakfast works well for your team. We look forward to welcoming you back for many more successful spring break tournaments!
"Good experience with a few very needed changes"
Hotel was clean and the front desk and housekeeping staff were great the parking left something to be desired, the room was spacious and very comfortable, although dated was taken care of and was great, The last couple nights there were roaches crawling around quite often which was unfortunate because the rest of the experience really was a good stay, I didn't use any of the amenities except WiFi and the WiFi was pretty good for hotel WiFi, if the bug problem was fixed and a bit more parking was available this would easily be a 5 star review.
Thank you for your detailed review and for sharing both the positives and concerns from your stay. We're happy to hear you found the hotel clean, the room spacious and comfortable, and that our front desk and housekeeping teams made a great impression. We're also glad the WiFi met your needs. We're sorry to hear about the concern you mentioned regarding pests. While no issues were reported to us during your stay and our team was unable to find any evidence when maintenance inspected the room, we take any such comments seriously and have shared this with our pest control provider for an additional check. Regarding parking, we understand availability can be challenging at times and appreciate your feedback. We're glad to know that overall you had a good stay and appreciate your constructive comments as we continue to improve. We hope to have the opportunity to welcome you back in the future.
"Great way to bring in 2026!"
We stayed @ BWOSR 12/31/25 to 1/2/26. Wonderful start to 2026! Friendly staff!! Great beach front view. Saw fireworks.
Thank you so much for sharing your experience! We're thrilled to hear you had such a wonderful start to 2026 with us. It's great to know you enjoyed our friendly staff, the beachfront view, and even got to see the fireworks—what a special way to ring in the New Year! We truly appreciate your kind words and hope to welcome you back again soon.
"Sooo grosss. Awful/ no costumer service."
This place is so gross. Best western couldn't care less about you or your experience. Do not stay here unless you are cool with being gaslit into believing that bugs crawling all over the place is normal.
We take all guest concerns very seriously and appreciate the opportunity to address this. Upon receiving this report, we immediately arranged for an independent, licensed pest-control inspection of the room. The inspection found no evidence of any pests or infestation of any kind. Additionally, our staff did not receive any report of bugs or cleanliness issues during the guest's stay. The concern was brought to our attention only near the end of the reservation, and we responded promptly with the inspection mentioned above. We maintain strict housekeeping and maintenance standards, including routine third-party inspections, to ensure a clean and comfortable environment for all guests. We regret that the guest felt dissatisfied, but based on the professional findings and the timing of the report, we were unable to issue a refund.
"Happy Place the Beach at Best Western Ocean Sands"
Back at the beach and staying at the Best Western Ocean Sands hotel. I have been coming to this hotel for over 7 years and am never disappointed. The staff, hotel and proximity to the beach are all exceptional!
Thank you so much for choosing to stay with us again! We're truly honored to have welcomed you back for over 7 years. Hearing that our staff, hotel, and unbeatable beachfront location continue to meet your expectations means the world to us. We appreciate your loyalty more than you know and look forward to many more years of hosting your beach getaways!
"Tikki bar fun"
We greatly enjoyed the Tikki bar being open in the off season. Both of the ladies run it so well and are wonderful to chat with while having a beverage. We hope to see it continue to be open in the off season as we will visit frequently
Thank you so much for your wonderful 4-star review! We're thrilled to hear how much you enjoyed the Tiki Bar—our bartenders will be so happy to hear your kind words. They truly love getting to know our guests, and it means a lot that their hospitality made your stay even better. We're glad you appreciated it being open during the off season, and we hope to keep that going as often as possible. We look forward to welcoming you back for many more relaxing visits! Cheers!
"Another Great Experience"
My husband and I enjoyed another wonderful time at Best Western Ocean Sands at North Myrtle Beach, SC. The people who work here are so friendly and helpful. Such a lovely atmosphere. The location works great for us and there is not outside noise to disturb us. It is very peaceful. Very convenient. The rooms are nice and being ocean front gives us a fantastic view of the sunrise and beach and ocean. They also offer a lovely complimentary hot breakfast with different selections each morning. They are always working on keeping this place in good condition-whether it is painting, new carpeting, new drapes. We consider the value to be excellent.
Thank you so much for your wonderful review! We're thrilled that you and your husband enjoyed another stay with us and appreciated our friendly staff, peaceful atmosphere, and oceanfront location. It's great to hear you loved the sunrise views, complimentary breakfast, and the value we provide. We truly appreciate your recognition of our ongoing efforts to maintain and improve the property — your kind words mean a lot to our team. We look forward to welcoming you back for many more memorable visits!
"Great views, great staff, great location!"
Love this hotel! Great location, great view and great staff! Treat you like family the moment you walk in the door:) We have been staying here for years and recommend it to all of our friends!
Thank you so much for your wonderful review! We're thrilled to hear that you love our hotel, enjoy the location and views, and feel like part of our family — that truly means the world to us. We're especially honored that you've been returning for years and recommend us to your friends! We can't wait to welcome you back for many more stays.
"Would Not Return"
This hotel was such a disappointment. It looks nothing like the photos online. The parking is TERRIBLE!! We had to drive around to two "offsite" parking areas to try to find a spot. Did not feel secure at all as anyone could just walk around to the back metal staircase and be right in the hallway outside the rooms. Rooms very old and run down. The "breakfast" was terrible, couldn't even drink the coffee. The only bright spot was Shelly at the Tiki Bar-she was fun and friendly with some great dinner and activity suggestions. Would not stay here again.
Thank you for taking the time to share your feedback. We're very sorry to hear that your stay did not meet your expectations. Regarding parking, we understand it can feel frustrating when guests cannot park directly in front of their room. However, in our oceanfront tourist area, nearly all hotels have the majority of their parking across the street, and this is considered standard for beachfront properties. All of our parking areas are onsite, monitored, and designated for our guests only. We are also surprised to hear your comments about breakfast. Our breakfast consistently receives some of the highest guest satisfaction scores in our district, and we serve a full hot menu daily, including: Scrambled eggs Sausage, bacon, or ham Fresh waffles Biscuits & gravy Cereal, yogurt, toast Coffee, juice, and more We regret that it didn't meet your personal preferences. Our property layout includes outdoor stairwells typical of beachfront hotels in this region, and while guests can access hallways from these areas, all room doors remain secured and locked, and our team monitors the grounds to maintain guest safety. We're truly glad to hear that Shelly at the Tiki Bar made a positive impression—she'll be happy to know she brightened your stay. We appreciate your feedback and will continue using comments like yours to improve the experience for all our guests.
"Enjoyable stay"
The only issue we had during our stay was in the hallway it sounded like a battery needed replaced for a smoke/fire detector. The beeping the first night was irritating but by the time we left, we got used to it. The staff was extremely friendly. You can tell ot was an older facility with stains on the living room carpet but you can tell that they're trying to keep the facilities clean. My son didn't care for the breakfast so we just ate our snacks or got fast food breakfast. All in all, if you're not looking for perfection this was just fine. For the price I paid, I would definitely stay again.
Thank you for sharing your experience with us! We're so glad to hear you found our team friendly and enjoyed your stay overall. We appreciate your understanding as we continue maintaining and improving our property—it's true, we're an older oceanfront hotel, but we take pride in keeping everything clean and comfortable for our guests. We apologize for the hallway smoke detector issue and appreciate you mentioning it so we can be sure it's addressed. It's great to know you'd stay with us again, and we look forward to welcoming you back soon!
"Amazing people"
Finally felt like a guest that was actually wanted and not just a number in a computer. They seemed thrilled to have us and made sure we had everything we needed. Love that everything was so close by and falling asleep to the sounds of the ocean was amazing. Really enjoyed this stay.
Thank you so much for your heartfelt review! We're truly delighted to hear that you felt welcomed and cared for during your stay — that's exactly the experience we want every guest to have. It's wonderful to know you enjoyed our convenient location and the relaxing sound of the ocean. We're so glad you had such an enjoyable visit and can't wait to welcome you back!
"Best value at N Myrtle Beach"
Great location, nice amenities, awesome staff.. Nice pool, clean rooms and a fun little Tiki Bar with live music on certain days. This was a nice value place, we will be back next year.
"Great place to stay!"
My husband and I have stayed at this Best Western several times. We love it! It's always clean and neat, the front desk staff is always helpful and knowledgable and the amenities are great. It's our go-to when we are in North Myrtle OR Myrtle Beach. I'm positive we will be back either this fall or next spring.
Thank you so much for being such loyal guests! We truly appreciate your continued support and are thrilled to hear you always enjoy your stays with us. Our team works hard to keep everything clean and welcoming, and it's wonderful to know it shows. We look forward to seeing you again this fall or next spring!
"Great place to stay. Will go again!"
We had not rented any place in 20 years but decided to after we sold our place. I came across Best Western and we decided to try it and boy are we glad we did. Service was great. Rooms were clean. Tiki Bar was nice. Great views of the beach. Great full breakfast every morning.
Thank you so much for choosing to stay with us after such a long time away from renting! We're thrilled to hear you were glad you picked Best Western Ocean Sands. It's wonderful that you enjoyed the service, clean rooms, Tiki Bar, beach views, and our full breakfast each morning. We hope this experience makes us your go-to spot for many more visits to come!
"Not what you'd expect - A shabby Shamble of a place!"
Well, I've not been in too many hotels where our room is in one building, and the office/breakfast, etc., is in another building, and most of the parking is across the street. There was only one elevator going up to our room, and for some reason, the elevator ALWAYS stops on the 2nd floor before continuing. We probably spent nearly as much time waiting for the elevator, or riding in it, as we did on the beach! Our room was just okay - nothing to write home about, at approx. $175 a night. It was a place to sleep at night after a day on the beach. The pool was good, the Tiki Bar seemed okay, and they did have an outdoor shower station. Myrtle Beach is groomed every morning, so you really don't find much for shells or sharks teeth any more. Those days are gone. On our first day, a nice man gave us his (rented) umbrella and chairs spot, because he was done for the day. We hadn't been there too long when the Public Beach Attendant came and notified us that the umbrella and chairs are NOT TRANSFERRABLE from one person to another, and she gave us a really good scolding. We told her that we'd never been there before, and she let us stay, although she was clearly upset by our actions. We spent two days there, and the next day, we paid our dues for the umbrella and chairs. It would be nice if you could just rent a spot for 1/2 day for 1/2 the price! The balcony of our room was a great spot to take in an Atlantic sunrise, which we did on the last day, and although the hotel didn't meet our expectations, the sunrise was a nice after-dinner mint. We won't stay here again!
Thank you for sharing your detailed feedback with us. We're glad you enjoyed the pool, Tiki Bar, and especially those beautiful Atlantic sunrises from your balcony — they're truly a special part of staying oceanfront. We also want to clarify a few points from your review. The rental umbrellas and chairs, as well as the beach grooming, are all managed by the City of North Myrtle Beach and not by the hotel. Similarly, the rules about transferring rental equipment are set and enforced by the city beach service, and unfortunately, we do not have control over those policies. We appreciate your comments about the elevator and the overall experience of our property. While we understand we may not have been the perfect fit for you, we do thank you for giving us the opportunity to host your stay and wish you all the best in your future travels.
"A vacation that was the best ever. My photos are on my phone so not sure how to put them on here"
Our room was clean and the staff was friendly and helpful. Room service was good took care of the room each day and the breakfast buffet was awesome
Thank you so much for your kind words about our staff, room cleanliness, daily service, and breakfast buffet. We're thrilled to hear you had such a positive experience with us! It looks like the rating may have been selected by mistake, as your comments reflect a 5/5 experience. If you'd like to update the rating on TripAdvisor, we'd greatly appreciate it, but either way, we're grateful for your feedback and hope to welcome you back again soon.
"Vacation"
Check in process was very smooth. Staff was friendly. Got upgraded to a two room suite. Shelley at the Tiki Bar made great drinks and was very fun.
Thank you for your wonderful feedback! We're so glad to hear your check-in was smooth and that our team made you feel welcome. It's great to know you enjoyed your suite upgrade and had such a fun time with Shelley at the Tiki Bar—she'll love hearing your kind words. We look forward to welcoming you back for another great stay soon!
"Fun at the tiki bar"
Shelly is awesome at the tiki bar! Love it here! Great location! Breakfast is soo good!! Drinks by Shelly are sooo good!!!
Thank you for your fantastic review! We're thrilled you enjoyed our location, breakfast, and especially the drinks and hospitality from Shelly at the Tiki Bar. We'll be sure to pass along your kind words to her and can't wait to welcome you back for another great stay!
"Loved the Tiki Bar"
Loved Shelly at the Tiki Bar. She is Awesome! She's friendly, makes you feel like family and makes each customer feel special. She is a true gem!!!
Thank you so much for your kind words! We're thrilled to hear that Shelly made your visit special — she truly loves making every guest feel welcome and valued. We'll be sure to share your praise with her, and we can't wait to welcome you back for another fantastic stay!
"Great Experience at Reasonable Rate Ocean Front Hotel"
We really enjoy the Best Western Ocean Sands at North Myrtle Beach. The staff at the front desk is always so nice to us. We absolutely love Shelly who runs the Tiki Bar by the pool.
Thank you for your kind review! We're so happy to hear that you enjoy visiting Best Western Ocean Sands and that our front desk staff and Shelly at the Tiki Bar continue to make your stays memorable. We look forward to welcoming you back for many more great visits!
"Dump"
I called a week before we were due to arrive and got the run around because supposedly it wasn't showing we had paid for our room. I told her she needed to double check. I was checking to make sure we had a handicapped accessible room as my husband is legally blind has paralyzed on the left side. I was told she could not guarantee the room even if we we paid. Should have canceled and booked with Wydham. We arrived on Sunday 9/7/25 and just looking at the place from the outside I new we were in trouble. I went inside and was told expedia did pay all but the resort fees of 95.00. In my mind I was thinking what resort. Two handicapped parking spaces and very limited parking in registration. Had to park across the street which was bad but again handicapped husband that I had to drop off and then walk by myself back to the elevator. A couple of nights we had to park in overflow that was across the street and up the hill. Very creepy walking back to hotel by myself. The overflow is soft sand and I was grateful I didn't get stuck. Only one elevator and we were waiting 5 to 6 minutes to go downstairs. The breakfast was your typical hotel breakfast. The lazy river was about 20 feet long. Pool looks bigger in the pictures. The Tiki bar and grille only had chips and hotdogs. On best western's site it say grab a freshly made hamburger at our Tiki bar and grille. When we went to our room the bathroom was horrible. My husband sat down on the toilet and it wasn't bolted down and it tipped over with him. Toilet is running constantly. Called the front desk and they said they would fix it tomorrow. The shower curtain rod is installed wrong and can't close the curtain. The sink plug is supposed to work with a rod and it was sitting on the sink broke. No hot water in the shower but plenty in the sink. Called the front desk and the only thing they fixed was the toilet. They bolted it to the ground. Also called corporate and they wasn't concerned about it. Started to go out running around the next day and my husband asked the office if they were going to fix our issues. He looked and nothing had been reported. He got a maintenance man to bolt down the toilet. The only good thing about this place is the staff seem very nice except for the red headed lady that checked us in. She didn't seem very helpful and the fact that she didn't write a work order tells me she needs to find another job. Overall the best part is you are next to the ocean. Not sure why resort fees were charged. Nothing resembling a resort. If you are running all day long and you don't have disabilities it will work for you. Definitely not resort worthy. Won't stay here again and would rename it to Worst Western Beach Dump.
Thank you for your detailed review. While we're pleased you found our staff friendly overall, we must clarify a few points regarding your stay. During your five-night visit, only two issues were reported to our team: the toilet, which was promptly repaired, and a concern about water temperature. Our maintenance team confirmed the hot water was functioning properly, as raising it further would create a scalding risk for other guests. None of the additional concerns you've mentioned here were brought to our attention during your stay, which limited our ability to address them in real time. We do wish they had been reported, as our staff would have been more than willing to assist. As for the resort fee, it is clearly noted at the time of booking and covers amenities such as multiple pools, lazy river, breakfast, and beach access. We regret that your experience did not meet expectations but do stand by the efforts our team made to resolve the issues that were communicated to us.
"Fun times at the Ocean Dands on the beach"
My wife and I have been coming here for 12 years. We love staying here! As soon as we walk in the door we are greeted by the friendly staff at the front desk. Dan and his staff always take good care of us. The breakfast is wonderful, the hotel rooms are clean and fresh, it is walking distance from the beach. We love the atmosphere and friendly service at the Tiki bar . Shelly is our absolute favorite person here! She gives good dinner recommendations and makes great drinks. We will be back next year for sure!
Thank you so much for your incredible loyalty over the past 12 years! We're thrilled to hear that Dan and our front desk team continue to make you feel welcomed, and that you enjoy the clean rooms, breakfast, and our tiki bar atmosphere. Shelly will be overjoyed to hear your kind words — she truly loves helping our guests with recommendations and making great drinks. We can't wait to welcome you back next year for another fantastic stay!
"Be aware. Not clean!!"
So checked in and read the reviews prior so I kind expected it to be outdated but still expected it to be clean due to the previous reviews. Balcony doors and patio and door seal could use some cleaning and definitely some updating. Sheets on the bed are stained upon arrival. Found some 🪳🪳in the bathroom after Turning on the lights climbing up the wall. Definitely was fooled by the reviews. Will not be back. Be aware.!!!
We take all feedback seriously and carefully reviewed your comments. However, after searching our records for the past several months, we were unable to locate any reservation under your name. Because of this, we cannot confirm that your review reflects an actual stay at our property. Please know that we do hold our housekeeping and maintenance standards very high. Our team conducts regular inspections, and when genuine guests bring any concerns to our attention during their stay, we address them immediately. If you did in fact stay with us under a different name, we welcome you to reach out directly so we can investigate further. Otherwise, we believe this review may have been posted in error.
"Happy Vacation"
Rooms and Breakfast very well clean and delicious!! The tiki bar really nice very relaxing time sure needed it 👍🏼👍🏼
Thank you for your wonderful review! We're so glad you enjoyed our clean rooms, delicious breakfast, and relaxing time at the tiki bar. It's great to know you had the peaceful getaway you needed, and we look forward to welcoming you back soon!
"No place we would rather be for our 55 Anniversary"
Come here every year. This year came for our 55th Anniversary! Best North Myrtle Beach OCEANFRONT rooms that are reasonably priced. Beautiful sunrises. Pool indoor/outdoor. Very small lazy river, cute for kids. Tiki Bar with a great bartender, Shelly, entertaining and fun. She makes you feel welcome and makes you feel like Vacation has begun! Also, makes good refreshing drinks. Highly recommended!
Happy 55th Anniversary! We're honored you chose to celebrate such a special milestone with us. It's wonderful to know you enjoyed our oceanfront views, pools, and especially time at the Tiki Bar with Shelly — we'll be sure to share your kind words with her. Thank you for your kind recommendation and for continuing to make us part of your yearly tradition. We can't wait to welcome you back for many more visits and celebrations!
"Terrible stay at a rundown dirty hotel"
Stayed 15-18 Jul 2025. Hotel looked nothing like the photos online. The room was dirty, cabinet door below oven was falling off, pots cabinet had bugs inside, mold on ceiling, balcony door rails were corroded, drapes were dirty and spotted, floor had food and dirt on it, lamp was dirty and spotted, bathroom door dirty, frame and baseboards cracked and dirty, phone dirty and not working, some outlets did not work, elevator did not work well. My spouse had to use the stairs to go down to complain to staff and he fell bc steps were painted black and he could not see last step in the dark . He scraped his knee badly. The desk gave him a small bandaid . I wanted to leave and find another hotel but we had 2 family events to attend and did not have spare time to look for another hotel. The pool was also dirty with scummy looking grey water. We gave all our concerns to staff on 16/17 Jul. they said they would be given to the manager. No response. Once home we contacted hotel to again to address the problems but they only offered 50 to 100 back but we had paid $800 plus and did not think that was appropriate considering the condition of the room. We called BW corp and they said they would talk to hotel. They told us the manager said the cabinet was just fine and did not even mention other problems! We contacted Hotels.com next. They called hotel and told us they could do nothing regarding a refund by the hotel either. We sent photos to hotel, BW corp and Hotels.com to support our claims. Nothing. Done. Would not want anyone else to have an experience like ours!
Thank you for sharing your feedback. We are truly sorry to hear that you left disappointed with your experience. Please know that our team carefully reviewed the concerns you raised, including with housekeeping and maintenance leadership, and we were unable to corroborate most of the issues described. Our pools are serviced daily by our maintenance staff, and the room was inspected by our executive housekeeper following your stay. We understand that sometimes expectations and experiences do not align, and while we regret that your visit did not meet your standards, we do feel our team acted appropriately in addressing your concerns both during and after your stay. We appreciate your comments and wish you the best in your future travels.
"Wonderful place to stay!"
Beautiful room; front desk agents were wonderful! Shelley at the tiki bar was phenomenal and very attentive to our needs! Just the happiest sweetest most fun bartender we've had in a while!
Thank you so much for your kind words! We're thrilled to hear you loved your room and had such a positive experience with our front desk team. A special thank-you for recognizing Shelly at the tiki bar — she truly is phenomenal, and we'll be sure to share your wonderful compliments with her. Guests like you make what we do so rewarding, and we look forward to welcoming you back for another fun and relaxing stay!
"Fun in the Sun in Myrtle Beach ☀️😊"
Had a Great Time at Best Western Ocean Suite in Myrtle Beach - Hotel is very clean - very nice Room with a Beautiful View of tge Ofean and the Pools are clean and so much Fun - We enjoyed the Tiki Bar as well 🍸🍸 Shelly our Server was very nice and took good care of us 👍😊
Thank you for the fantastic review! We're delighted to hear you had such a great time at Best Western Ocean Sands. It's wonderful that you enjoyed the clean rooms, beautiful ocean views, fun pools, and of course, the tiki bar! We'll be sure to share your kind words with Shelly — she'll be so pleased to know she made your stay even more enjoyable. We look forward to welcoming you back for another beach getaway soon!
"Wonderful visit!"
Our stay was wonderful! Beautiful view very very clean room! Breakfast was great! Pools were wonderful and so close to beach! Loved sitting on our balcony watching the waves! Parking sometimes was difficult to find up close to hotel. There was plenty it was just a little walk.
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the beautiful view, clean room, great breakfast, and relaxing balcony time listening to the waves. We're also happy you made the most of the pools and our close beach access. We understand parking can be a little tricky at times during busy periods, but we're glad you found plenty of spaces available, even if it meant a short walk. Your kind words mean a lot to our team, and we hope to welcome you back for another relaxing stay soon!
"Nice Experience"
On the beach with great views, clean and enjoyable pools, in an area not overly packed with beachgoers. Kids love, love, love the pools.
Thank you for your kind words! We're so happy you enjoyed our beachfront location, beautiful views, and relaxing pool areas. It's wonderful to hear the kids loved the pools — that's one of our favorite parts too! We look forward to welcoming you back for another fun and relaxing stay.
"Scam"
We booked a room for balcony sea view and got scammed with 3 other couples, gage is the low end option paid double what this rooms listed for do not go here
Thank you for sharing your feedback. We're sorry to hear about your disappointment, but we want to assure you that our reservation process is straightforward and transparent. As a reputable brand hotel, we honor all bookings exactly as they are reserved — if an oceanfront room is booked, an oceanfront room is provided; if a non-oceanfront room is booked, that is what will be assigned. We regret any misunderstanding regarding your reservation and pricing, and we encourage guests to review their booking details at the time of reservation to ensure accuracy. Our team is always happy to clarify room types and rates prior to check-in to prevent any confusion.
"Best Beach Trip with FamILY, NMB!"
I am on my last day here and am enjoying the pool and lazy river with only just a few steps til you are on the beach! It's so nice to also have a Tiki Bar that you can have a drink or light snack without having to go back up to the room. Shelly is so friendly at the bar, my family enjoyed that. Waking up to being able to go to the Lobby for a wonderful breakfast every morning with super nice ladies and also the cleaning ladies provided ample enough towels, washclothes, etc everyday. I recommend anyone to come to North Myrtle Beach and stay at the Best Western Ocean Sands you will not be disappointed!!! We will definitely be coming back here.
Thank you so much for taking the time to share such a thoughtful and detailed review! We're absolutely delighted to hear that you and your family had such a wonderful stay with us. It's great to know you enjoyed the pool, lazy river, and our unbeatable beachfront location—just steps from the sand! We're also thrilled that the Tiki Bar and Shelly's friendly service added to your experience. We'll be sure to pass along your kind words to her and the rest of our team. We're equally happy to hear that our breakfast staff and housekeeping team helped start your days off right and kept you comfortable throughout your stay. Your recommendation means the world to us! We can't wait to welcome you back to the Best Western Ocean Sands on your next trip to North Myrtle Beach!
"Best place in Myrtle beach"
The hotel is great. Customer service is spectacular. We came back a second time. Shelly the bartender though? Absolutely amazing! That woman deserves away!
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a great experience with us—not just once, but twice. It means the world to us when guests return, and we're honored to have earned your trust and loyalty. We're especially excited to hear your kind words about Shelly. She truly is a gem on our team, and we couldn't agree more—she's absolutely amazing! Your praise has been shared with her and the rest of our staff, and we'll be sure to recognize her outstanding service. Thank you again for your support. We can't wait to welcome you back for your third visit!
"Amazing stay!"
Our room was amazing. We absolutely love Shelly at the tiki bar. She's the best! We have stayed at Best Western Ocean Sands 3 or 4x and we love it here.
Thank you so much for your kind words and for being such a loyal guest — it means the world to us! We're thrilled to hear your room was amazing and that you continue to enjoy your stays with us. Shelly will be so happy to hear your shoutout — she's truly a gem at the tiki bar, and we're lucky to have her on our team! We can't wait to welcome you back for visit number 4 or 5 — see you again soon at Ocean Sands!
"Amazing! Friendly! Clean!"
Kirsten and Shelly are the best bartenders at best western ocean sands tiki bar. Rocking it out. The hotel is great. But the bartenders make it happen!
Thank you for the awesome shoutout! We couldn't agree more—Kirsten and Shelly are absolute rockstars, and we're lucky to have them behind the Tiki Bar! We're so glad you enjoyed your stay and the great vibes they bring. We'll be sure to pass along your kind words—they'll love hearing it! Can't wait to have you back for more good times soon!
"Great place to stay"
Hotel is great this is our second year staying here and plan to stay again next year. Everyone at the front desk has been great and the cleaning ladies always make sure we have what we need. Shelly at the tiki bar is always amazing with a smile on her face. She even recognize us from last year!!
Thank you so much for choosing to stay with us again — we love hearing from our returning guests! It truly means a lot that you feel at home here at Best Western Ocean Sands. We'll be sure to pass along your kind words to our front desk team, our hardworking housekeeping staff, and especially to Shelly at the Tiki Bar — she'll be thrilled to know she made such a memorable impression (again!). Recognizing our guests and building that connection is what we're all about. We can't wait to welcome you back for year three — until then, take care and thank you again for being part of our Ocean Sands family!
"Unacceptable Room Conditions and Poor Response to Complaints - As a Parent, I Would Not Stay Here Again"
I'm not usually one to write reviews, but after what my 4-year-old daughter and I experienced at Best Western Ocean Sands in Myrtle Beach, I feel compelled to share our experience. What we encountered was far below the cleanliness, safety, and hospitality standards that were advertised or expected from a major hotel brand. Upon check-in, the first room we were assigned had heavily stained carpet and what appeared to be pest debris. I immediately asked to be moved. The second room, unfortunately, raised even more concerns. In our short time there (we left within 13 hours), we observed the following: Curtains with what looked like visible mold or soot stains Rusted outlets and chipped paint inside the room A visibly stained toilet base and grime around bathroom fixtures Worn-out carpet and dirty baseboards that appeared not to have been thoroughly cleaned in some time As a parent traveling with a young child, I felt increasingly uncomfortable staying in an environment that felt unclean and potentially unsafe. The advertised “hot breakfast” also didn't meet expectations. I observed staff heating food in plastic bowls using the microwave, which left me questioning food safety protocols. Additionally, the posted elevator inspection permit was last dated 2022, which gave me pause regarding up-to-date safety compliance. After expressing my concerns and sharing photos with the hotel, a partial refund was issued. However, given the short length of our stay and the overall conditions, I felt a full refund would have been appropriate. Unfortunately, this request was denied. While every traveler's experience may differ, I personally cannot recommend this property based on what I encountered. I hope this review helps others make informed decisions, and I sincerely hope the hotel addresses these concerns moving forward. Such a sad start to our vacation.
We're genuinely sorry to hear that your recent experience did not meet your expectations. At Best Western Ocean Sands, we take all guest feedback seriously and work hard to provide a clean, safe, and welcoming environment for every visitor — especially families. Regarding the concerns you raised, our management team thoroughly inspected both the original and alternate rooms offered during your stay. No cleanliness or safety issues were found upon inspection, and photos were taken to document the room's condition. Our housekeeping team follows strict protocols and consistently earns praise for their attention to detail. In terms of breakfast service, all food is prepared following brand standards and local health guidelines. Our breakfast attendants always wear gloves and maintain high food-handling practices. The method of reheating breakfast items — including microwave use where appropriate — is industry-standard and not unusual for similar properties. We understand you were issued a partial refund as a courtesy, even though you stayed overnight and utilized the room. While we always strive to be fair, we also stand by the quality and cleanliness of our hotel — which is consistently reflected in our strong traveler rankings and guest reviews. We regret that we couldn't meet your expectations, and we wish you the best in your future travels.
"Tiki bar is awesome"
Shelley and Kirsten are awesome! They make the best drinks and are so friendly. Service is quick and the conversation is always great! The watermelon margarita is amazing!
Thank you so much for the shoutout to Shelley and Kirsten! We're delighted to hear they made your experience extra special with their great drinks and friendly service. The watermelon margarita is definitely a favorite around here! We can't wait to have you back for more tasty drinks and good conversation soon!
"Beach Trip 2025"
My overall experience was great the hospitality was superb, customer service was A1, the atmosphere was overall very friendly and top notch the drinks were very appealing and priced fairly also the cleanliness was overall great and hospitalable
Thank you so much for your kind words! We're thrilled to hear that your overall experience was such a positive one—from the superb hospitality and top-notch customer service to the friendly atmosphere and well-crafted drinks. Cleanliness and guest comfort are always a top priority for us, so it's wonderful to know we hit the mark. We truly appreciate your feedback and hope to welcome you back for another great stay soon!
"Family vacation with all my kids grandkids and my great daughter. We all had an amazing time.the hotel was great."
The amenities are outstanding. Including the staff at the tiki hut. Shelley was great. Very friendly, mixed a top shelf refreshing frozen drink.
Thank you so much for choosing to spend your family vacation with us! It's heartwarming to hear that you, your kids, grandkids, and great-granddaughter all had an amazing time—that's what it's all about! We're glad you enjoyed the amenities and that our team, especially Shelley at the Tiki Hut, helped make your stay extra special. She'll be thrilled to know her friendly service and top-shelf frozen drinks hit the mark. We'd love to welcome your family back anytime for more unforgettable memories!
"Our Home Away From Home for Over 20 Years!"
We've been coming to the Best Western Ocean Sands in North Myrtle Beach for over 20 years, and it never disappoints! This place truly feels like our home away from home. The staff is always warm, welcoming, and helpful — many of them have been here for years, which says a lot about the quality and consistency of this hotel. The oceanfront rooms are our favorite — clean, comfortable, and offering unbeatable views. Waking up to the sunrise over the ocean and enjoying coffee on the balcony has become a tradition we look forward to every trip. The amenities are excellent — we love the beachfront pool, lazy river, and the fun tiki bar right on the beach. The free hot breakfast every morning is a huge plus and always well stocked with a great variety. The location is ideal — right on the beach, close to everything, but still peaceful and family-friendly. Over the years, we've watched this hotel maintain its charm while also continuing to improve. Whether it's your first visit or your 21st, we can't recommend the Best Western Ocean Sands enough. This hotel has been part of our family's memories for decades, and we're already looking forward to our next stay!
"Beautiful beach front property!"
Love staying here! Rooms are spacey and clean. Love all the staff, they make us feel at home and are quick to address anything we may need or have a concern with. They have several parking lots for their properties. Love the pools and lazy river, especially the Tiki Bar with their wonderful, friendly bartenders. Breakfast is full of many choices and they supply fruited water along with coffee all day for your convenience. My family has been staying at this property for over 40 years, it feels like home!
"Hidden Treasure"
Just steps from the ocean this recently remodel hotel offers clean and comfortable rooms! The friendly and efficient staff does an excellent job making your stay enjoyable! Their exceptional hospitality keeps me coming back multiple times a year!! If you are looking for a great place to stay just steps from the ocean, look no farther!! I highly recommend Best Western Ocean Sands!!
"Great stay with beach front views"
Our family had such a great time at Best Western Ocean Sands Resort. It is located right on the beach and is walking distance to the beach and other waterfront local restaurants and bars. I recommend walking down to Molly Darcys and having lunch on the back deck. The place was perfect for our family getaway—family-friendly for the younger kids, linens were comfy and light-weight. They were not scratchy or too thick. The view of the ocean from our room was amazing. We enjoyed sitting on the balcony at night and listening to the waves from the ocean. We also loved the restaurant downstairs—great variety of food and drinks, something for everyone. Each day we stopped by the It was quick to go downstairs, grab lunch, and then hit the beach or pool. I would def take my family there again for a long weekend.
"Enjoyable week"
Very clean & enjoyable stay The complimentary breakfast was very good and a nice way to start the day. All the staff was friendly and helpful as well
"Best western ocean view"
It was our first time in South Carolina, after a delay with flights we arrived late, and the staff was amazing!! They were so accommodating and so nice. But the best part of our stay was the great amazing bartender and awesome person Shelly! She is unbelievable warm hearted soul! And a great bartender!!!
Thank you for choosing us for your first visit to South Carolina—we're so glad you made it, even after a tough travel day! It's great to hear that our staff helped make your arrival smooth and welcoming. And we couldn't agree more about Shelly—she truly is something special! We're so happy she made such a positive impression on your stay. We hope this is just the first of many visits to come. See you again soon!
"Love it here."
Great service and better drinks! I'll always return here……,………………… I love the pools and the hotel rooms we have…………….. ………………………………………,…………………………………………………………………………………………………………………………………………………………………………………………..,,,,,,,,,,,,
Thank you so much for the kind words! We're thrilled to hear you enjoyed the service, the drinks, and your time by the pool. It's always a pleasure having you with us, and we're so glad to know our rooms and atmosphere keep you coming back. We can't wait to welcome you again soon for another great stay!
"Always wonderful!!"
We have been coming here for almost 16 years. The staff is amazing! It is always immaculate, the breakfast is wonderful, and there are no high rises next to the building, so the beach in front is more open. We have stayed in the smaller rooms, the large 3 bdrm penthouse, and the Queen suites. You cannot go wrong booking here!!
Thank you so much for your loyalty over the past 16 years—it truly means the world to us! We're thrilled to hear that our team, cleanliness, breakfast, and peaceful beach access continue to make your stays so enjoyable. Whether it's a cozy room or the penthouse suite, we love knowing you've experienced it all with us. Your kind words and continued support are what we strive for every day. We can't wait to welcome you back for many more years to come!
"Family vacation with the grandkids."
We have a great time with Shelly when she's working. She's always a happy person and she makes everyone feel at home. Never a dull moment with Shelly working..She brings out the happiness in everyone. My grandkids loves seeing Shelly when she is working. She's the best
Thank you so much for the kind words! We're so happy to hear how much you enjoy your time with Shelly—she truly has a gift for making everyone feel at home. It's wonderful to know she brings smiles not just to you, but to your grandkids as well! We're lucky to have her on our team, and we'll be sure to share your sweet message with her. We look forward to welcoming you all back again soon for more fun and happy moments!
"Fun times at the Tiki Bar beach side"
We LOVE The Best Western & The Tiki Bar!! The hotel is right on the beach with a pool & lazy river! That alone makes the stay fantastic bc you can go to the beach and then head to the pool and get a drink at The Tiki Bar! The music will get you in the vacation mood quickly! Shelly was our Bartender & she was fabulous, friendly, fast and attentive to us! Kinda reminded me like my long time friend was bartending in my back yard. Lol. Kirsten has also been our bartender for as long as I can remember. We have been coming to this place for YEARS & will continue to do so! Thr beds are so comfortable too! LOVE LOVE LOVE this place!!
Wow—thank you so much for the LOVE! We're beyond thrilled to hear how much you enjoy staying with us year after year. It means the world to know that the beachside location, pool, lazy river, and of course, our beloved Tiki Bar, keep you coming back! Shelly and Kirsten are absolute gems, and we'll be sure to pass along your kind words—they'll be so happy to know they helped make your visit feel like home. We can't wait to welcome you back for many more memorable stays. Cheers to more great times at the beach!
"The best vacation experience ever."
The breakfast was great.The rooms were the cleanest .The bartender was great.Great service all around the pool was great.Clean pool and the view was great and the friendliest custodians.The elevator was the best part fast elevator room service was great.
"Best week ever"
Let me tell you about one of the greatest weeks ever. You wake up in the morning and you open the curtains and you see the ocean. You know it doesn't get much better than that. Until you go over to the continental breakfast with so many options that is impossible to walk away hungry. But wait there's more than you walk outside on your way to the beach and you have to stop at the tiki bar and see Shelly and get one of her amazing frozen drinks.
Wow—what an incredible review! Thank you for sharing such a beautiful snapshot of your stay with us. Waking up to the ocean, enjoying a hearty breakfast, and sipping one of Shelley's famous frozen drinks sounds like a perfect day! We're so happy to hear that your week with us was one of the greatest ever. Shelley will be thrilled to know she helped make your visit even more special. We can't wait to welcome you back for more unforgettable moments!
"Shelley us wonderful!"
I just met Shelley who works in the tiki bar, and I gotta tell you, she is one of the nicest people I've met here. Everyone is very nice, but Shelley made an extra effort. She will make your trip very memorabke if you stay here. I wish we had a bartender like her back where I live.
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at our Tiki Bar and that Shelley made such a memorable impression. She truly goes above and beyond to make our guests feel welcome, and we're lucky to have her on our team. We'll be sure to pass along your compliments—she'll be so happy to hear them! We hope you'll come back and visit us again soon.
"Shelly's the best"
This is the first time here and we love it. The rooms are very clean and the staff are friendly and professional. The pool is nice and alot of fun on the lazy river .Breakfast was always great amd a nice variety of food. Shelly at the tiki bar is the absolute best. She will make your day just by her laugh. We will definitely be back!!!
Thank you so much for your kind words and for choosing to stay with us for the first time! We're thrilled to hear that you enjoyed our clean rooms, friendly staff, and relaxing pool area — especially the lazy river. It's wonderful to know that breakfast hit the spot and offered a good variety for you. We'll be sure to share your compliments with Shelly at the tiki bar — she truly is a gem, and we're lucky to have her on our team!
"Best location for the price"
Located in north Myrtle Beach, this Best Western was conveniently located. We wanted a beachfront hotel away from the busier part of the beach (which caters more to families with children; rides and concessions) and the facility did not disappoint. Checking in and checking out was smooth. Staff were friendly and efficient. The room was clean and comfortable. Parking under the building is limited but there are two spacious lots across the street. We plan to return soon.
"Five star"
Great trip to look at houses to buy, Staff was very nice and helpful,outside pool bar excellent lot of fun in the sun. Room was very clean and bed and pillows very comfortable. Close to all amenities and main drag but far enough so you did t hear noise only the sounds of the ocean.
Thank you for the kind words! We're so glad you enjoyed your stay, especially the peaceful location, clean room, and fun at the pool bar. Best of luck with your house hunting—hope to see you again soon!
"Was a birthday trip for my sister and I"
This motel is actually wonderful. Nice grounds great pool rooms are awesome and the tiki bar out here by the pool. Shelly was great. Will come again Thanks for a great time.staff was very helpful love the breakfast area thank you for a wonderful stay
Thank you for the fantastic review! We're so glad you enjoyed the pool, rooms, and tiki bar—and that Shelly helped make your stay even better. We appreciate your kind words about our staff and breakfast area. Looking forward to welcoming you back soon!
"Best trip ever"
I really enjoyed my stay here , the viewers from the room was wonderful the hospitality from the employees were amazing I would recommend any one to come here Oh and they have a very fantastic bar with a lazy river Miss Shelly was very wonderful
Thank you so much for your kind words! We're thrilled to hear you enjoyed the view, our hospitality, and especially your time at the bar with Miss Shelly—she'll be so happy to hear your praise! We can't wait to welcome you back again soon.
"Horrible!!"
We had an alarm (not smoke detector) going off all night long. The beeping was on a cycle, every 10 minutes and going down to every 10 seconds, ALL NIGHT LONG! Maintenance was unable to fix it and suggested we cover it with a towel to muffle the sound. The next day we again checked with the front desk about repairs. Maintenance again was not able to fix the problem and, at our suggestion, the alarm was taken off the wall. No offer of a different room no apologies, no compensation, not even an offer of a free drink at the tiki bar.
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you endured during your stay. What you described is not the standard of service we strive to provide, and we regret that the issue with the alarm was not resolved promptly. That said, the standard "compensation" for a beeping smoke detector would be an apology. It does look like we issued an apology and had the problem corrected the next day.
"Mrs sally"
Mrs.Shelly was very professional and very sweet. Such a beautiful soul ! I highly recommend she helped me with my drink and it was definitely wonderful !!!! She's very clean and helpful for everything you need with whatever you need sub an honest person
Thank you so much for your kind words! We're thrilled to hear that Shelly made such a positive impression—she truly goes above and beyond for our guests. We'll be sure to pass along your compliments. We hope to see you again soon!
"Best experience for a great price !"
We switch hotels, and found this best western they have 3 different pools to choose from very quiet very family oriented and a plus is they have a great tiki bar outside that you can sit and enjoy yourself or with your loved ones I had the best experience with Shelly she was so sweet and I felt like she was apart of the family so sweet would highly recommend.
Thank you for the wonderful review! We're so glad you found us and enjoyed the peaceful, family-friendly atmosphere and our variety of pools. Shelly will be thrilled to hear your kind words—she truly is a gem! We hope to welcome you back soon!
"Tiki Bar Relaxation by the Ocean"
My wife and I stayed at this Best Western, and we are very happy with the service and location!! We spent the afternoon at the tiki bar that's by the hotel's pool. The ocean poking through the dunes was stunning. Shelly not only served our drinks, but she welcomed us, and we had the best time with her! Thank you Shelly!!
Thank you for sharing your experience! We're so happy to hear that you and your wife enjoyed your stay, especially your time at the Tiki Bar. Shelly will be thrilled to hear she made such a positive impact on your visit! We look forward to welcoming you back for more great memories by the ocean!
"Nice location"
The tiki bar was a great place to visit. We enjoyed the bartender Shelly. She was a pleasure too visit with. We were in the tower. We had a great view of the ocean. That is worth 10 stars. You could walk for miles. The hotel could.use some upgrades. Overall a great place.
Thank you for your kind words! We're thrilled you enjoyed the Tiki Bar and Shelly's great service, along with those amazing ocean views. We appreciate your feedback on the hotel upgrades and are glad you had a wonderful stay overall — we look forward to welcoming you back!
"Myrtle beach 2025"
Great location on the beach great parking accordingly to hotel. Can see for mile and miles and miles… im glad we booked such a great hotel with such a great view. I have never been to the east coast and the view from the room is absolutely fantastic…..
Thank you so much for your kind words! We're thrilled to hear you enjoyed the beautiful ocean views and that your first trip to the East Coast was such a memorable one. It means a lot to us that you chose our hotel for your stay, and we're so glad we could be part of your experience. We hope to welcome you back again soon for more great views and relaxing beach days!
"Great Experience"
It was a rough start. We arrived prior to check in, after driving all night, but Tammy at the front desk took very good care of us and we were able to get into our room early. Kirsten, in the Tiki Bar, was exceptional. We enjoyed our time chatting with her while she was still able to continue to take care of the very busy bar. We had a wonderful stay and the weather was gorgeous!! We'll be back for sure!
Thank you so much for your kind words! We're glad Tammy was able to get you into your room early after a long night of travel—it's always our goal to make your arrival as smooth as possible. And we're thrilled to hear Kirsten made such a great impression at the Tiki Bar! She's truly a star on our team. We're happy the weather cooperated and you had a wonderful stay. We can't wait to welcome you back again soon!
"Amazing family beach vacation"
Amazing people to work with and amazing staff all around. Would recommend for everyone. The front desk staff was awesome. Breakfast was even better, very very clean. The tiki bar staff was better than anything. Made great drinks and was awesome to laugh with.
That sounds like an incredible experience! Between the friendly front desk, spotless environment, awesome breakfast, and the Tiki Bar team bringing the fun and great drinks—seems like they really know how to make guests feel at home. Please come visit us again soon!
"Phenomenal"
We stayed at the Best Western Sands in North Myrtle Beach! The hotel staff are amazing and the Tiki Bar Kristen is absolutely AMAZING! Thank you for hosting us! This place is very family orientated and a great place to stay! Thank you to everyone and thank you for having us!
Thank you so much for the kind words! We're thrilled you had a great stay with us at the Best Western Sands. Our team works hard to make every guest feel at home, and we're so happy to hear Kristen at the Tiki Bar helped make your visit extra special! It was truly our pleasure to host you and your family—we can't wait to welcome you back again soon!
"Best vacation ever"
Great bar and love it here i love coming here love keep coming every year. I love spending time with my family and friends. My kids love the pools and good going out on the beach. The staff is great as well. Love getting breakfast in the morning too.
"Soo much fun.."
Kirsten at the Tiki Bar is the best!!!! Her drinks and personality are awesome!!!! Great songs on the playlist. Looking forward to trying out one of the heated pools. Great upgrade on the room for our girls trip from Fayetteville North Carolina.
We love to hear this—thank you! Kirsten will be so happy to know she made your girls trip memorable with her amazing drinks and energy. Sounds like you had the perfect vibe with great music, good company, and a beautiful room upgrade! We hope you get to enjoy those heated pools next time too. Can't wait to welcome you back, Fayetteville crew!
"Tiki bar awesome bartender!!"
Kirsten the bartender at the tiki bar was awesome! She made amazing drinks and was very friendly!!! The front desk staff were very professional, respectful and friendly! We were very happy with our accommodations! Great balcony and view!!
Thank you so much for the kind words! We're thrilled to hear you had a great girls trip and that Kirsten made it extra special—she really is a gem! We'll be sure to pass along your shoutout to her. Can't wait to welcome you back for more fun, good vibes, and tiki time!
"Tiki bar with Kirsten"
While the hotel is nice, thank you for our girls trip upgrade! But there was one person who made our stay so fun! Kirsten at the tiki bar is the absolute best! I would ? come back just because her! Thanks for an awesome stay and we'll be back to see you!
"Fun with shelly"
We've had an awesome time, everyone here is so friendly and treats us all like family. Can't wait to be back here in June with the rest of the family. Kudos to Shelly at the Tiki Bar for her fast and friendly service, she made us feel like family!!
Thank you so much for the kind words! We're thrilled to hear you had such an awesome time and felt right at home—our goal is to make every guest feel like family. Shelly will be so happy to hear she made a difference in your stay (she's truly the heart of the Tiki Bar!). We can't wait to welcome you and the rest of your crew back in June!
"Had a Great Time!"
The bartender at the tiki bar Shelly is awesome! She is very friendly and upbeat! This is a Very relaxed environment, right on the beach. Overall Best Western Hotel and Resort is a clean environment. All staff that we encountered has been friendly and pleasant!
Thank you for the wonderful feedback! We're so glad you had a relaxing experience and enjoyed the beach vibes at the Tiki Bar—Shelly really is a gem, and we'll be sure to pass along your kind words. It's great to hear that the whole team helped make your stay a pleasant one. We hope to welcome you back soon for another great getaway!
"Tiki Shelley"
Hello from tiki paradise. One of our favorite places to visit is located at Best Western, Ocean Blvd, N. Myrtle. Hidden in the back is a happy little place that is a must visit. The Tiki Bar. Shelley is amazing with her bright smile, beautiful eyes and her knack for creating a liquid paradise. Obviously the foundation is Pina Colados but If you love rum, look no further as Shelley is n artist and creative with her fine selection. Happiness is always on display the jukebox pleases the soul. Tiki bar and shelley is our go to spot when in town. Thank you Shelley and crew. Always a smile on our faces. Adam and Angela
Now that is a vibe! Your words painted the perfect picture of that tucked-away gem at the Tiki Bar—sunshine, good tunes, and Shelley's signature drinks sound like the ingredients for true paradise. “Liquid paradise” is such a perfect way to put it too. Love that it's become your go-to happy place in North Myrtle. Cheers to many more good times and bright smiles at your beachside hideaway!
"Easy, breezy, beachin' little bar"
We love this little beach front bar area. Easy access for the beach, drinks, snacks, etc. We have a large family & Shelly always does a great job handling our chaos! And by chaos, I mean a minimum of 10 kids at a time. Definitely a place to relax, get some sun, & family time in.
That sounds like the perfect beach day! It's awesome that Shelly handles your fun-loving crew like a pro—10 kids is no joke! Having a spot where the whole family can kick back, grab a snack or drink, and enjoy the sun together is a total win. Sounds like you've found your go-to beach hangout!
"BW w/Tiki Bar makes it the best trip!!"
Ms Shelly was an awesome Tiki Bartender and she remembered us from 2 yrs ago! Ocean view was perfect. Room had plenty of room and had a a little kitchenette. We fell in love with Myrtle Beach because of this hotel. Make sure you get the oceanview.
Such a great story—Shelly remembering you after two years is next-level hospitality! It's no wonder she makes such a lasting impression. Sounds like you had the perfect setup with the ocean view, plenty of space, and that handy kitchenette. And falling in love with Myrtle Beach because of this hotel? That says it all. Can't wait for your next trip back!
"Golf trip"
Great place. Shelly at the tiki bar is the best bartender on Ocean Boulevard. The staff were very friendly. The rooms were very clean and the beds were comfortable. Seven years on a golf trip and this place makes you feel like you're at home. Will be back again next year.
That's awesome to hear! Seven years strong on the golf trip and it sounds like you've found your home base. Shelly at the Tiki Bar is clearly a legend on Ocean Boulevard—and we're not surprised one bit! The combination of friendly staff, clean rooms, and comfy beds really seals the deal. Can't wait to welcome you back for year eight!
"Best ever Best Western tiki bar"
The hotel was very nice and all that Shelly the bartender was the best bartender at the tiki bar ever this is too much. And I got two free drinks for writing this review. The weather was beautiful and we were down here golfing Shelly's the best bartender ever.. Kenny l it's still defeated this week.. I had to carry Rick's butt the first day in golf thank God he made a putt the second day
"Perfect Pool Bar"
The Tiki Bar was the perfect place to take a break from the sun and sand. ☀️?️Kirsten and Michelle are amazing and made me feel so welcome. The Peach Colada was my favorite! ???? I'll definitely be back next time I'm in North Myrtle Beach!
"Memorable"
Attentive service provided by Kierstan and Shelly. Premises were well-kept. Staff and clientele were a joy! We love coming here, never disappointed. I've been coming here for a year and each visit exceeded the previous visit. I highly recommend visiting.
Thank you for your kind words and for being a loyal guest! We're delighted to hear that Kierstan and Shelly provided attentive service and that you continue to have wonderful experiences with us. It means so much that each visit exceeds the last! We truly appreciate your recommendation and can't wait to welcome you back for another amazing stay. See you soon!
"Tiki Bar Awesomeness"
Shelly the bartender is amazing! Try her new drink the Peach-Colada - literally a peach dreamscicle bevy that's so refreshing. Shelly keeps the vibes great with good music and great conversation. We come year after year and will be back more because of how amazing this hotel and bar is!
Thank you for your fantastic review! We're so glad to hear that Shelly made your experience even more special with her amazing drinks and great energy. The Peach-Colada sounds absolutely delicious! It's wonderful to know that our hotel and Tiki Bar keep you coming back year after year. We truly appreciate your loyalty and can't wait to welcome you back for another unforgettable stay. Cheers!
"Tiki Bar"
Shelly at the Tiki bar is wonderful!! Drinks are absolutely delicious! We'd come back just for Shelly. I got a beach paradise and we all highly recommend. Sam and Emy love Shelly at the tiki bar, the staff at BW are all wonderful. We will be back!
Thank you so much for your kind words! We're thrilled to hear that Shelly made such a great impression and that you enjoyed the delicious drinks at the Tiki Bar. She truly is amazing! We appreciate your recommendation and can't wait to welcome you all back for another fantastic visit. Cheers to more beach paradise moments!
"Great hotel"
The rooms are amazing. Much better than last year. The location can't be beat. The service is great. Our room suits our needs perfectly. Shelly our bartender at the tiki bar is awesome. She is very welcoming and friendly. We will be staying here again.
THANK YOU SO MUCH FOR YOUR COMMENTS. WE'RE GLAD YOU ENJOYED YOUR STAY. PLEASE COME AGAIN.
"Great place to stay!"
Check in staff was friendly and inviting, rooms are remodeled. Free Breakfast. I didn't have a reservation and the staff were helpful and got me into a room right away. The Tiki Bartender Shelly is so friendly. She made delicious drinks gave us tips and shared information an activities going on for the weekend. Shelly made us feel welcome!
"Not the relaxing experience we were expecting"
Just after 6 am, smoke detector started double chirping every 30 seconds. Called front desk and after ringing for quite some time, it was answered and the man stated he was in the middle of trying to get breakfast ready and as soon as maintenance came in he would try to send them up. It was over an hour before maintenance came and replaced the detector. So we and any rooms occupied near us had to listen to the high-pitched chirping every 30 seconds for over an hour. A/C unit in room tapped randomly all night so much that my daughter moved to the couch in the front of the suite to get some sleep - only to be woken at 6 am. BW concierge text service took over 12 hours to respond so don't count on that text service. Did tell front desk about our issues and they said sorry that happened. Considering it is off season would have expected a quicker response. Older hotel showing signs of wear, but the hotel is right on the beach and the breakfast was good. Parking was also very accessible.
SO SORRY FOR THE ISSUES YOU HAD DURING YOUR STAY. WE'LL WORK HARD TO FIX THEM. THANK YOU FOR LETTING US KNOW.
"Just what the doctor ordered, warm sun, free hot breakfast and Shelly at the tiki bar serving up frozen drinks noon to 5"
Our ocean front balcony room is perfect to see and hear the ocean and give a little protection from the wind to soak up sun in the morning. Coming from Pennsylvania where it is 22 degrees, 50's, 60's and 70's feels like just what the doctor ordered. This morning we had free hot breakfast of good coffee, eggs, bacon and sausage gravy and biscuits. Currently sitting at the tiki bar where Shelly the bartender served me up a peach Pina Colada frozen drink. She is open noon to 5 daily starting next week. Everyone has been friendly and helpful, love this place!
Thank you so much for your wonderful review! We're so happy to hear that you're enjoying your oceanfront balcony room and soaking in the views and sunshine. It sounds like a perfect escape from the chilly weather back in Pennsylvania! We're glad you enjoyed the hot breakfast to start your day, and we agree – nothing beats a peach Pina Colada from Shelly at the tiki bar! We truly appreciate your kind words about our team, and we'll make sure to pass along your compliments to Shelly. We hope you continue to have a relaxing and memorable stay with us!
"No destination vacation"
On a week long no destination vacation we found this gem on the beach. We had no reservation was able to get a room with no problem. When we opened the room door we could see that we had gotten an ocean view room with balcony! The room we had also had a small kitchenette, stove, cook ware and table ware included. We enjoyed it so well we stayed an extra night. The hotel was well cleaned. And don't forget to get breakfast, most of it is self serve but the other items someone serves you, you can still get as much as you like. Make sure to get the sausage gravy and biscuits.
Thank you for choosing us during your adventure and for sharing such a wonderful review! We're thrilled to hear that you enjoyed your ocean-view room, the convenience of the kitchenette, and our breakfast—especially the biscuits and gravy! It's great to know that you had such a great experience that you extended your stay. We truly appreciate your kind words and hope to welcome you back for another relaxing beach getaway in the future!
"Our Time weekend"
The folks at BW Ocean Sands are always extremely welcoming upon arrival and take the time to thank us for being Diamond members. They are always accommodating on the rare occasion that there is an issue. The updates to the facility, though not complete have really made a difference in the appearance of the property and the breakfast service is consistently outstanding.
Thank you so much for your kind words! We truly appreciate you being a Diamond member and are thrilled to hear that our team always makes you feel welcomed upon arrival. We take pride in providing excellent service, and it's great to know that you've had such positive experiences with us. We're excited that you've noticed the updates we've made to the property, and we're continuing to work on improvements to make your stay even more enjoyable. We're also glad that the breakfast service continues to meet your expectations. Thank you again for your feedback—we look forward to welcoming you back soon!
"Nice hotel with great location!"
My mom and I stayed here for one night and I was very pleased with this hotel. Our room had two queens and was very spacious. We overlooked the pool and the ocean which was nice (even though it was February!) Beds are very comfortable with nice pillows (one thing I love about BW properties) and the breakfast was phenomenal. Many hot offerings which I didn't expect. Very little parking at the actual building but plenty across the street. Staff was very sweet and accommodating. I'd stay here again if I was in the area. Was also a great value for the money!
Thank you for taking the time to share your experience! We're delighted to hear that you and your mom had a wonderful stay with us. It's great to know that you enjoyed your spacious room, the beautiful view, and the comfort of our beds and pillows—your kind words about Best Western properties mean a lot! We're especially happy that you loved our breakfast selection and that our staff made you feel welcome. Your feedback about parking is appreciated, and we're glad the additional lot across the street was convenient for you. It was a pleasure having you as our guest, and we'd love to welcome you back whenever you're in the area again. Thank you for your kind words and for recognizing the value we strive to provide!
"Friendly, beautiful and great location!"
New Years Eve was wonderful. Staff was friendly as always. I absolutely love the new flooring! This is the our go to place. You can always count on a relaxing stay. Room is clean food is hot and good. All staff members have been welcoming and accomodating. My favorite place. I try to bring them treats when I visit!!!
Thank you so much for your kind words and for making us your go-to place! We're delighted to hear that you had a wonderful New Year's Eve and that you love the new flooring. It means the world to us that you find your stays relaxing and enjoyable. Your thoughtfulness in bringing treats is truly appreciated by our team! We can't wait to welcome you back for another fantastic visit!
"Great people, great place at a great price"
The people are who work there are wonderful.. the place is a great location on beach. The beds and bedding are great. Place is always clean. The only negative would be the water pressure and I would recommend bring your own cooking (if you want to do that stuff) with you.
Thanks for giving us a 5-star review! The team at can't wait to welcome you back for your next visit. Have a wonderful day!!
"Happy Business Group"
Great location and staff who went out of their way to make you feel appreciated. My business group was treated awesome. The staff asked if everything was satisfactory and if anything was needed....how refreshing since Covid has changed the hotel industry. This was definitely one of the best business stays that we have experienced in several years. A big "Thank You" to all the staff....you deserve a shoutout for excellent service !!
Thank you very much for staying with us and taking the time to share this very kind review! We will make sure to share this with the whole team as they will appreciate hearing that their work has paid off! See you again soon!
"Winter escape"
Went to the Best Western Ocean Sands for a winter getaway. First time we have gone to the beach this late in the year. Our room was clean, had a great ocean view and was a good price. The entire staff was pleasant and friendly. They were very helpful with suggestions on where to eat and visit during our visit.
We are so happy to hear that you enjoyed the stay with us. We'll make sure the whole staff receives your feedback. I'm sure it will make their day!
"One of my fond memories"
Nice, clean and comfy beds. Great breakfast. We enjoyed beautiful and stunning moonlight, ocean and sunrise from our room and balcony. Very friendly and humble staffs and folks with their amazing Southern hospitality. My husband and I created a very fond memory here and will come back again in the future.
We are so glad to be a part of your happy memories! Your satisfaction is absolutely our number one goal! Please visit us again soon!!
"We LOVE to stay at BW in North Myrtle Beach! Ocean front! Big rooms! Clean Rooms! Nice Staff! Great breakfast! "
My husband and I had another great stay at this Best Western. The price is affordable. The staff are very nice. The rooms are big and clean. We love the oceanfront, and I love the balcony! We stay in the main building on the top floor, 4th. I'm not a breakfast person, but I went down two mornings and got breakfast to take back to the room. It was really good! I had sausage patties and a western omelet! We had a problem with our mattress. We talked with the staff the next morning, and in less than one hour, we had a brand new Seally mattress!! Talk about customer service! All the staff were super nice and helpful. We enjoyed talking with Janie, who has been there for 40 years! Our check-in and check-out went smoothly. Thank you, Michelle and Tammy! We plan on seeing y'all next year!!
Thank you so much for staying with us and sharing this very kind and thoughtful review! It really means so much to us. We hope to have you back with us again very soon!
"Vacation in paradise!"
This is our 6th time here! We come every year! We love it here because the staff is friendly, the rooms are very clean, we love all of the updates! The breakfast is delicious and the tiki bar is amazing!! We love to visit Shelly and the drinks are very good. The ocean is so close and we feel very relaxed when we are here! Thank you for the great vacation!
Thank you for staying with us every year! This is truly the goal we set for ourselves...repeat guests! We will continue to work hard for you each and every time!
"Awesome!!"
Be sure to visit the tiki bar! Shelly was the friendliest bartender ever and made some fabulous drinks! Really enjoyed our trip!! Perfect full breakfast, oceanfront suite. Within walking distance of some great restaurants. We will be back soon!!
You've left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We're grateful that we had the opportunity to have you with us and hope to see you again soon!
"Great time at The Tiki Bar and Best Western"
After a long drive from Northwest Ohio, it was time to have a drink at The Tiki Bar at Best Western on the beach. Shelly was more than glad to help us with choice of drinks. What an awesome job she did. Very great personality and made everyone around feel the welcome. Great job Shelly!!
Thank you for coming from so far away to stay with us! That means a lot and we will pass these kind words on to Shelly at the bar. She'll be so happy to see this!
"Weekend trip"
The rooms were nice and clean. Staff was absolutely amazing! Rooms were clean. Beds were comfortable. They have an awesome tiki bar by the pool and the bartender was so friendly and amazing! It was a very relaxing and enjoyable weekend spent with my mama for her birthday!
Thank you so much for bringing your mom down to spend her birthday with us! We are very glad you both enjoyed the stay. We are going to pass your kind words on to the whole staff! They will love to hear it! See you again soon!
"Fun at the Tiki!!"
We love Kirsten at the tiki bar!!!!!! She's spectacular!!!!!!! The room was quite acceptable- we were here during the off season which is actually the best time to be here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@@@@@@@@@@@@@@@@@@@@@@
Thank you so much for staying at our hotel and sharing this awesome review of our rooms and Tiki Bar! Kirsten has been with us for so many years and does a wonderful job! Come see us again!
"Nice Beach Time"
Everyone has been wonderful. Kirsten and Shelly at the Tiki Bar make awesome drinks and always have great smiles ?. The hotel breakfast is always tasty. You can't beat the ocean view. We would enjoy returning to the Ocean Sands many more times.
"Awesome stay"
Awesome place and very clean, the bartender Kiersten was amazing as well, will definitely be going back. The staff was wonderful and helpful also very nice and polite, had no issues at all. Breakfast every morning seemed fresh and good as well. Would recommend to anyone.
"Awesome place"
This is my 7th year coming fo this resort! It is very nice . The staff is outstanding! The rooms are very clean and updated. My favorite part of staying here is the breakfast and the friendly staff. Kirsten and Shelly at the tiki bar are wonderful! The view is absolutely amazing. Earl at night is very helpful and my boyfriend really likes him. Thank you for the awesome place!
"Great stay at the Ocean Sands"
We stayed at the Ocean Sands for the first time and really enjoyed our time there. The staff were kind and helpful. The room was great. We reserved a king bed room and were upgraded to a larger room. It was very nice. The bed was very comfortable. Parking was a little confusing on the first day but we got it figured out after that and always were able to park close to our room. We will definitely stay again.
Your comments have been shared with our entire team at the Ocean Sands! When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon!!
"Don't do it."
Pictures are VERY deceiving…place is a dump. Resort fee? OMG. Parking is only available across street..not safe. People smoking all over the property and it leaches into room. Couldn't get hot water to shower. no shampoo. I booked non refundable so ……
We could not locate you as having been a prior guest of ours. This review is suspicious and should be removed.
"Fun place while we were working in Myrtle Beach"
Very good service from the check in on Sunday afternoon, Woman at front desk was extremely nice and helpful. Room (513) was bright and clean With a beautiful view. Breakfast was very good everyday of our stay, coffee was very good, nice selection of hot items different each morning. Biscuits and gravy everyday. Tiki bar was nice and the bartenders were wonderful ! Fun place to hang out while we were here for work. Will definitely come back and stay here again ! Rich Wyatt
Thank you so much for taking the time to post a review! We are so happy to hear that you enjoyed the views, breakfast,and tiki bar. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear!!
"Relaxation and fun while on business!"
I had a great time! This place made my work trip very relaxing and enjoyable. Shelly the bartender was absolutely wonderful, nice, and great to talk to. It seems like we had the best view of the whole beach as well! I would definitely pick here for future jobs in the area!
We are so happy top hear that you enjoyed the stay! Thank you for your wonderful compliments about our views and the great people we have working with us! See you next time you're in the area!
"Great time with Shelly at the bar"
I had a wonderful experience here at the Best Western. Was pleasantly surprised with the wonderful breakfast every morning with great coffee. And every evening me and the rest of my party would come down to the pool side bar and we met a fantastic bartender Shelly. She was very polite and and friendly. I couldn't have asked for a better experience. Thank you!!
Thank you so much for staying with us and taking the time to share this excellent review about our breakfast and bartender! We really appreciate this and look forward to having you back with us again in the near future!
"Sun and fun at Best Western crescent beach North Myrtle beach"
The rooms were excellent and the view was beautiful. Very hospitable house keeping and very polite! Breakfast was very good and portions were generous. Beach was awesome and quiet. The little poolside tiki bar was so cool! And our bartender Shelley was the best. Definitely coming back here soon!!!
Thank you so much for the fabulous rating! We really appreciate your stay and sharing the word about us. We love Shelly, too!! We look forward to hosting you soon!
"Not as pictured"
The pictures online are not an accurate description of the hotel. This is a worn out hotel that needs renovating. The front desk staff was very nice. The beds were comfortable and to our surprise, they had a really good breakfast. For future travel, would probably look at other hotels in the area
Thank you for staying with us and sharing your review. We have added new carpet, new flooring, new beds, and have quite a few more renovations planned this upcoming off season.
"Bartender is amazing"
Shelly (bartender) is absolutely amazing! She made the best daiquiri and she was absolutely hospitable! One of the highlights of our honeymoon was hanging out with her!!! She had everyone at the bar talking and having a great time!!! Definitely go see her if you come!!!
"Shelly"
Shelly was awesome!! Excellent personality! Felt like we were at our bar at home!!! Best Western is an excellent place place to stay and hang out! Don't miss out on the bar atmosphere!!! October great time of year to come to North Myrtle Beach!!
"Tiki bar"
Shelly the tiki bar bartender was the best! Great customer service and fun to be out there with! She is definitely a people person and there was never a dull moment out there with her! She is full of life. She makes drinks super good! Keeps the crowd alive at the bar
Your compliments on our staff's service are greatly appreciated! We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay. Looking forward to having you with us again soon!
"My new favorite place for a nice vacation. Long Beaches. Strolls looking for shells and shark teeth. Fun times!!!"
Great location. Beautiful ocean view. Love the beaches. Hot breakfast included. Staff is wonderful. Don't forget to visit the tiki bar. Great drinks and Shelly is awesome!!! We were here in May and came back in October. We will definitely be coming back.
Thank you very much for staying with us and sharing this wonderful review! We are stoked to be your new favorite place and look forward to hosting you many more times in the very near future!
"Great views and awesome Tiki bar!"
Great beach views with only a short walk to the water! Small lazy river but it does the job. My family and I loved getting afternoon drinks at the Tiki bar. Shelly, the bar tender, was very friendly and inviting all while waiting on several guests at one time. One of the better bartenders I had in a while! Thanks Shelly for the great service and drinks!
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We will make sure Shelly knows about this great review and we'll see if we can do something special for her! See you again soon!
"The best bartender- Shelly"
Shelly was very sweet and was so nice and respectful. We came here after our wedding and she was so helpful and the sweetest bartender I've ever met!!! ❤️❤️❤️ she was very helpful on beach info too!! Will be back just for this amazing service! Thanks Shelly
"Overall good. Just a couple issues"
The service at the tiki bar was awesome! The staff was very friendly and helpful. The breakfast was great The pools were very clean, but definitely older. The building is dated, but not bad. The parking situation is kinda bad, but I've seen worse.
Thank you so much for staying with us and sharing this wonderful review of our tiki bar, staff, and breakfast! We appreciate this and look forward to hosting you again soon!
"Great time Great servers Tiki BarShell y"
Great time Great service with Shelley wonderful server and will come back again comming next year this year birthday 71th wonderful day and great time vvvvvvvvvvvvvvvvvvvvvvv vvvvvvvvvvvvvv hhhhhhhhhggggggggggggggggggggvgvgvgvvv hbbbhbbhbhhbj
Thank you so much for staying with us and sharing the word about Shelly and the service you received! She is the best!!! See you again soon!
"Nice friendly staff, clean facilities, great beach view and comfortable accommodations. Love the size of the pool & spac"
The Tiki Bar Bartender Shelly was very friendly and attentive. She welcomed us when we arrived at the pool and made our drinks quickly. Our room is clean and the bed is comfortable. The view from our balcony is amazing. Would recommend to others and will possibly be booking in the spring to kick off my summer break from school.
We really appreciate your staying with us and taking the time to post this wonderful review about our rooms, views, and our fantastic bartender, Shelly! Please come back and visit us again soon!
"First time here"
Excellent Service, especially Shelly at the Tiki Bar. First time here and already planning to come back. Beautiful view and clean rooms. Also, my first time at Myrtle beach. Drinks at the Tiki Bar are excellent. Very friendly staff all around
"Disappointed"
The location is great, breakfast was very good, staff were very friendly but the hotel really needs updates. The kitchen smelled like cat urine, water pressure was nonexistent in the sink, you had to hold down the handle on the toilet for 30 seconds to get it to flush, the shower had no shelf to put soap or shampoo on, everything is very old. I would not return unless they do major renovations.
"Much needed time away!"
This is our first trip to Myrtle Beach! We are enjoying our stay. We love the tiki bar and Shelly the bartender is awesome! She was very friendly and attentive to all of her guests! The beach was amazing and very close to the hotel. The staff is very nice and our room was ok. It needs some updating. We will be back to see Shelly! Thank you
Thank you so much for sharing your first Myrtle Beach visit with us! We are so glad to hear you enjoyed the stay and Shelly took great care of you! Please come visit us again when you are back in the area!
"Great Tiki Bar experience with Shelley"
Shelley took great care of us at the bar and was very personable and very convenient to the beach , we visit , every time we come to the beach , the bar is clean and lots of variety ! It's so close to the beach?. They have snacks and good drinks here. We will be back!
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there's anything else we can do to make your next stay better, please don't hesitate to reach out!
"Fun in the sun!"
Our stay was wonderful, everyone was so helpful on places to eat and things to do. The tiki bar was awesome and Shelly the bartender is the best! ?❤️ She made us feel like family. The beach is close by and not a far walk at all. If you have anyone who has autoimmune disease like celiac, they are wonderful with being mindful of that to make sure you're safe. Also if you have anyone with disabilities, they try to accommodate the best that they can.
Thank you for staying with us and taking the time to share this fantastic rating of our hotel and staff! Shelly does a wonderful job at the tiki bar and we are so grateful for her!
"One of the best trips, have been multiple times!"
We've made multiple trips here, and have had a wonderful time, each time better than the last ! Everything has been perfect each time. Close to everything, the beach included. Shelly at the tiki bar makes the best drinks, and has an absolutely wonderful personality?
Thank you so much for all the repeat visits to our hotel! We are truly blessed to have the best guests and the best employees! We will be looking forward to having you back with us again soon!
"Best tikki bar in town!"
Absolutely love Shelly and this Tikki bar! I come down just for the great service, conversation, drinks & music. Of course the beachside view doesn't hurt either ☺️Great customers to chat with almost every time I go. I've made some good friends here. Highly recommend!!
"Myrtle 2024"
Love this place the bartenders at the tiki bar are fabulous it's very conveniently located and the people are great rooms are clean you have everything you need and it's affordable there is also a convenience store across the street this is our second stay here and we will be back
"Rockin 11 Days"
We arrived Sept 7th and stayed till the 19th! Had a wonderful time! The Tiki Bar ROCKED! Shelly was an awesome Bartender! Thank you! We hope to be back in the future! We loved Miss Mary! She is amazing! The Beach was right there also. Thank you!!
Thank you for staying so long with us! We really appreciate you sharing such a fantastic review about your stay. We are so glad to hear you enjoyed Shelly and Mary! They are both long time employees and we are grateful for all of them!
"Best Western - Tiki Bar"
Shelly at the Tiki Bar was really friendly and greeted our family as soon as we walked into the pool area. She was a lot of fun and even made our 3 year old daughter feel included with a virgin strawberry daiquiri. This was the best part of our trip - thank you, Shelly! We will definitely be back!
Thank you so much for staying with us and sharing this great review about Shelly and the tiki bar! She is so awesome and we are blessed to have her as part of our team. We look forward to having you back with us again soon!
"Disappointed with Room"
The Good: Tiki Bar, Free Breakfast, Lazy River, Staff was Nice The Bad: Room 306 was Dirty, came back from Dinner there was a Cockroach on my Bed, Luckily I was able to kill it, but Couldn't sleep well the rest of the trip worrying about Bugs. Shower had no shelves to put accessories, wouldn't recommend staying at this Hotel!
"Amazing place!"
Our family has been coming to Ocean Sands for many years and is one of our favorite places to come. The rooms are clean, breakfast is delicious, and Shelly at the tiki bar is amazing! The views are amazing and we will continue to come back year after year!
"Relaxing vacation"
Very relaxing. I loved that I could lay in bed and see the ocean!! The tiki bar was nice and it gave us something to do without having to leave the hotel. Everything was very convenient and all the employees were friendly and helpful.
"great time with friend!"
room is amazing. amazing view of the beach. Great tiki bar. very comfortable beds. tub is perfect size. lol.... beach is fun got alot of seashells. was a great stay..................................................................
Thank you very much for staying with us and taking your time to share this exceptional review! We will pass on your kind words to all of our staff! See you again soon!
"Very good experience."
Best Western Hotel at North Myrtle Beach is the best! Beginning with Jamie at the front desk to Shelly at the Tiki Bar you couldn't ask for better service. I will be honest and we were here last year and had so much fun with Shelly we decided to come back again this year. Pat & Frank Kleines
We thank you so much for staying with us and sharing this wonderful review! We love being the Best and we'll let Jamie and Shelly know you gave them high marks! We'll look forward to having you back next time!
"Best bar Tender"
The Beds where very comfortable,the motel was clean,Breakfast was good and everyone was very friendly,But the best part about the whole experience was the Tiki bar and Kirsten the bar tender was the best I enjoyed the drink and she was very friendly ,and when she gets busy she never looses her cool and handles her self well,enjoyed her company,she is a people person,nice lady,and will comeback to visit her,thank you for the wonder full night Kirsten.
Thank you so much for sharing this wonderful review about our hotel, breakfast, and bartender Kirsten! We are thankful to have had her for so many years! We will be looking forward to seeing you again in the very near future!
"Need to do better."
Spaces not out in the open were not cleaned from previous guests. Space behind murphy bed was dirty and empty drink bottles were under the bed. The housekeepers need to a better job. Disappointed in cleanliness but room was large and comfortable. Liked the pool and lazy river. Expected more from a Best Western.
We are sorry we did not provide you with the quality of service you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Thank you for letting us know.
"Very nice hotel"
Nice hotel. Great beach access. Shelly at the Tiki bar was fabulous. Breakfast was also good. It's made up of 3 different hotel areas within a reasonable walking distance. I will ask for main building next time as my husband is disabled and uses a mobility scooter. Beach was awesome with white soft sand. Water was warm and really nice. Definitely coming back to this area!!
"Love the outdoor area!"
We enjoyed our stay at the Best Western in 2024. Clean environment and close to many restaurants and fun activities for the family. Nice facilities and excellent pool and outdoor area. The Tiki bar by the pool is great! Bartender Shelly is top notch!
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations and we'll share your review with the whole staff! We look forward to welcoming you back for another exceptional stay.
"10/10"
3 years and counting returning to the hotel. The rooms are always clean, a little retro but roomy with great ocean views. The lazy river is always pleasant and open late to enjoy the ocean and the moon. The pool is lovely, and the best part is the tiki bar. Shelly is my favorite bar tender, with fantastic energy and the magic touch for drinks. We return just for her! What a blessing she is.
Thank you so much for the repeat visits to our hotel! We appreciate the kind words about our pools and tiki bar! And yes, Shelly is truly a blessing!!
"Love the lazy river and tiki bar"
It's lovely! Beach is very accessible from the rooms, and there's also a pool and a tiki bar. The bartender, Shelly, is awesome! There is a lazy river too, which I really enjoyed. Parking can be a little bit of a challenge, but not overwhelmingly so.
Thank you for sharing your excellent rating of our hotel! Shelly and our whole staff do such a great job. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!
"Very unhappy"
The room was dirty. Totally not the same as website. Phone didn't work. Air conditioning only cooled on one side of room. Only one tv worked. Kitchenette had hair on stove handle. Drapes were marked with black stripe mold on lamp shade. Need I say more very unsatisfied.
We really did try to locate you as having been a prior guest of our hotel but were unsuccessful. We have reported this review as suspicious.
"We had a horrible experience with this hotel it rated a three I would give it a one and I would never stay here again."
The lobby was dirty at check-in I guess that should have been our first clue. When we open the door to our room it smelled funky and the microwave coffee pot area smells like mold and mildew. The drapes were dirty and the bottom side had black on them like mold or something. The hotel in general was loud from people slamming doors at all hours and then the hotel housekeeping crew would come in around 9:00 and start yelling back and forth down the Halls at each other that was very unprofessional as well. Our hotel door had no weather stripping so you could see through the sides in the bottom to the outside of the building. There was no soundproofing as you could hear the patio sliding doors opening and shutting. They had breakfast every day but it isn't a Serve Yourself for the hot items they serve them for you and put them in a to go container and very small portions. The only day we tried it they ran out of eggs about 45 minutes prior to breakfast being over and they weren't planning to make any more so they took that off the menu. Our housekeeper didn't mop our room the whole week we were there and even though we tried to be careful and not bringing sand or dirt our feet and socks were filthy. The TV sliding glass door and windows of the room on the balcony look like they had never been cleaned. Stay somewhere cleaner safer and quieter!
We have reported this review as suspicious as we cannot locate any guest with this name having stayed with our hotel.
"Mixed feelings"
Am sorry to say, but have mixed feelings about this place. Pros - had executive suite room at end of hall - great views (one side the street, the other side the ocean) & was very spacious. Great beach location. Friendly staff. Lots of shelf space in the shower. Nice kitchenette which provided more space to store stuff, & use if you want to. A/C worked great. Nice balcony w/ 2 chairs on it. Cons - slow elevator, outdated, small bathroom, parking hassles, & the breakfast. To elaborate - parking - almost no where to park if came back to hotel later at night. Breakfast - sorry, but worst breakfast at a hotel ever. The staff served you, so was a long line, & the choices didn't taste too good. The apple juice was very blah. Very cramped in the food area, but if not raining, can sit out on patio. 2 days there was no milk in pitcher. Again, loved the room - if you want to stay here & have more than 4 people in your family or group, request an executive suite room - we had 5 people, but 8 could sleep in this room (2 queens, sofa sleeper, & murphy bed). Didn't love the parking & breakfast. Overall, had a great time, but next time would spend more for a nicer hotel w/ no breakfast, since hardly ate anything here anyway. Also, the beach access is thick sand that's hard to walk through, where I noticed other hotels had nice boardwalks to get to the beach.
Thank you for staying with us and sharing your review! We are glad to hear you did love the room and the staff. We do have Eight different parking areas. Albeit, some of these are just across the street from the beach but that is very normal in this area. We would view it as the equivalent of parking on the 3rd or 4th floor of a deck and still having to walk a little. The breakfast on the other hand we Love! We are so sorry to hear you didn't! When we travel, we'll find other Best Westerns have coffee, yogurt, a piece of fruit and maybe some bread items. With us you get Scrambled Eggs, Hash Browns, Sausage, Bacon, or Ham, Biscuits and Gravy ( our personal favorite ), Waffles, Muffins, Toast, Yogurt, Juice, Cereal, and coffee!! Whew...we are very hungry now!!!
"Great beach location"
The hotel is right on the beach which is #1 for me. Complimentary parking and a typical continental with waffles breakfast was available. We were assigned to the tenth floor penthouse suite which was very spacious and could have held at least two more couples. The small balcony overlooked the beach and ocean. The front desk employees were very helpful with local information. We were very pleased with our stay and would return. Note: The rooms are dated but for everything mentioned above, that did not bother us at all.
Thank you so much for the positive rating! We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!
"Bad Time"
The room wasn't ready at 430 then we were given a handicapped room not what we booked and were charged twice. It was dirty and the a c wouldn't work. We did not feel comfortable at all in this room and we are typically easy to please. Do not recommend!
We are wondering if this review was posted to the correct hotel. We wouldn't give a guest a handicapped room unless that is exactly what they booked?
"Still a great stay but not as good as years past"
We love staying at this hotel for the past three years, but this year was not as loving. Struggled with housekeeping the first two days, but after that, they were very polite and checked on the room daily. Disappointed that there was no hot tub this year. I feel that towards the end of the week the breakfast got boring suggest a different flavor, waffle or something to keep it fresh for those staying a week at a time, the front desk and the GM of the hotel, very polite people and do everything they can to address guest concerns. Our biggest downfall this year was the bartender Kristen. She came across rude and unwelcoming to make anything that was not on the menu which could use an updating as well, the bartender Shelly was fantastic and we enjoyed spending most of our afternoons throughout the week with her at the bar. The room had some stains on the carpet and the GM did know that they were going to try to get those taken care of does have a field compared to neighboring properties, they did say they are going to be doing more renovations so I hope to see pictures of those before deciding if booking for next year
Thank you for staying with us! We appreciate the feedback and details about your stay. We will do our best to address the issues you mentioned in hopes of providing you with a better experience the next time around.
"A wonderful stay"
This was our first time staying at this hotel and we were very pleased with our stay. The property is clean and well maintained and our clean comfortable room had a great oceanfront view. All the front desk staff were very friendly and accommodating as was Mary in housekeeping. We already booked again for next year.
Thank you so much for staying with us and for this awesome review! The staff is excellent and does a great job keeping everything maintained and clean! We are blessed to have the housekeepers we do and thank you for recognizing their hard work. See you next year!
"Beautiful Vacation"
This was our 4th time staying here in 3 years and it was just fantastic! Manager Dan Cortese takes pride in taking care of his guests. Mary from housekeeping was very attentive and always greeted with a smile. Hotel was very clean and well maintained with recent renovations to the pool area and guest rooms. No issues at all during our last 4 stays here, always a pleasure staying here at the Ocean Sands. Breakfast was pretty good too.
"July 4 family gathering"
The hotel staff were very helpful. They allowed us to precheck in so we could enjoy the day on the bbeach and called when our room was ready. Their breakfast buffet was very good with a different hot menu each day. I was impressed that the pool and lazy river was cleaned thoroughly each morning.
We are very glad to hear you enjoyed the stay with us! We are always glad to allow our guests to enjoy the pools and beach while their room is getting ready! Please come back and see us again soon!
"Very happy"
We couldn't be more happier with are stay! Every thing we expected to be and more! The staff was helpful and friendly! The rooms are very clean! The view was breath taking! Thank you for everything!
Thank you so much for your recent visit to our hotel! We are thrilled that you enjoyed the stay, the view, and our staff! It means so much to know you were satisfied and we'll be looking to see you again soon!
"Family Vacation"
Beautiful view of the ocean with convenient beach access. My kids enjoyed the variety of breakfast provided. We will stay there again.
Thank you very much for staying with us and taking your time to share this kind review! Please come visit us again soon!
"Great place very nice people!"
My daughter,granddaughter and myself come down every year. The staff is very nice and helpful. Come down 3-4 times a year. Love it!
"Lovely Oceanfront Trip"
This hotel provided great value for AWESOME location, friendly & helpful staff who ALL WENT ABOVE AND BEYOND, a very good free breakfast with GREAT service, fun pools/lazy river/tiki bar, and a clean room! The only suggestion I have, truly, is to update the rooms….paint/bedding/curtains/lamps as they are obviously outdated. The room was definitely clean, but some outdated features just can't be cleaned - they need replaced/updated. With that being said…..I would definitely stay here again, hands down.
Thank you so much for staying with us and taking the time to share this wonderful review of our hotel and staff! It means so much to know you had a great stay. We will let the staff know to keep up the great job. Please visit us again soon!
"Friends Trip"
The room was small and the bathroom was really small with no shower door or curtain so water got everywhere.
Than you for staying with us and for sharing your review. We will take a look at the water issue in the room you stayed in.
"Vacation"
The view was amazing and the free breakfast was great too lots to choose from the only issue was the beds were uncomfortable but otherwise it was a great trip
Thank you for staying with us, Miss Tracy! We appreciate the kind review and we will have our maintenance gang take a look at the beds in your room! See you again!
"Great stay"
Staff were all very helpful. The building looks older from outside, but we were pleased with our room. The view is amazing and the breakfast was hot and delicious.
Thank you so much for staying with us and sharing feedback about your stay! We are so glad to hear you enjoyed the room and breakfast. Please come see us again soon!
"Saved"
We booked an online hotel Upon arrival we knew we wanted out of there, found best western She got us a. Beautiful room. Vacation saved
Thank you so much for staying with us and then sharing this exceptional review about our hotel and staff! We will be looking forward to having you back with us again soon! Take care!
"Best place for a family"
This was the best place we have ever stayed at in Myrtle Beach. The amenities were everything you could ever need traveling as a family. Our room was marvolus and super clean and updated. Every staff member we encountered during our couple day stay was personable and friendly. There is always a manager on staff that even called our room to make sure we were satisfied with the room and asked if there was anything we needed. The room had a book of everything go do in Myrtle beach with coupons for some things to do. The view was perfect from the balcony and a short walk to the beach. A life guard was located right were we walked out on the beach which made us feel safer with children. We will always be coming back to this specific place to stay when we come back.
We're glad you and your family enjoyed your stay Thank you so much for your comments and come again.
"Great beach"
We have stayed at this hotel several times. Always friendly staff, great breakfast, great beach, but room's definitely need upgrades!!
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. We appreciate all the repeat visits and look forward to having you back again!
"Summer getaway"
Have been coming here for several years and it never disappoints. Great location and helpful staff..
Thank you for the many repeat visits to our hotel! We appreciate your kind review. We will let the staff know to keep up the amazing work!
"False Advertisement!"
This is not a resort as advertised! You'd be better off, sleeping outside on the beach than paying for unacceptable, accommodations! My husband and I were totally disgusted!
The only way we know how to respond o your review is to state the facts. The room you booked was our most economical, non oceanfront room located about 150 yards from the main hotel and amenities. We did a Favor by Upgrading you to the main building in a larger room with an ocean view. You were still displeased and wanted to checkout, therefore we Refunded your full amount and let you leave. Many other hotels would have kept at least the first night and Not have refunded you. There is absolutely nothing else for us to apologize for. Best wishes to you in your future travels!
"Not up to Best Western expectations."
The stay was OK2. The A/C was having a hard time keeping the room below 80 degrees, which was hot and humid.The room door lock was not working properly but the staff was on top of getting it fixed. The walk to the beach was short. Beach was great, but crowded by Friday. Staff needs to be a little more responsive and friendly. One person there doesn't seem to like their job.
"Great Stay"
Very friendly and helpful staff. Easy check in and check out. Loved the room, very clean and great ocean front view.
Thank you so much for staying with us! We really do appreciate you taking your time to share such a positive and kind review! Please come back and visit us again soon!
"Great value with oceanfront."
Good stay for good value. Beds were a bit hard but our suite had an additional wall Murphy bed in which my teenager loved. Breakfast was only until 10 am and was a little weak. Suite had a bathroom and a small kitchen with full size refrigerator. Great for leftovers from a restaurant or milk and cereal in the morning. Location was great with everything just down the road. Parking was easy just across the street and dedicated to the hotel.
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!
"Disappointed"
Reservations not as promised. 1 day Oceanview and 6 days not. We stayed 1 night and canceled the remaining days. Dated hotel exterior, difficult to open patio door. Elevator not working. Carried luggage up 4 flights at age 72. Employees friendly. Beach very nice.
We could not locate this guest as having been a prior guest of our hotel. We cannot understand having one night oceanfront and 6 nights "not". This does not sound like our hotel. Please remove this review as it does not pertain to our hotel.
"Great place to stay"
It is t iin a great location. It is an older hotel but great for the price. Hcp scooters and parking needs to easier to get around. with that said i will stay there again.
Thank you so much for staying with us and taking the time to share this great review! We will definitely be looking forward to having you back with us again soon!
"Close to beach, subpar facility, bug on bed"
Stayed here 2 weeks ago with my wife and 2 children. Proximity to the beach was really great, but the hotel's location was a bit sketchy. We had a hard time finding parking when we arrived and ended up in a dirt lot temporarily. The hotel itself is pretty worn, as were the rooms. I don't know if this is the common layout of the room, but the 2 beds were separated by the bathroom and you could not see the other bed which made things awkward for conversation. Breakfast was ok, but not a ton of choices. There was a long line for the hot food which was scooped up into a bowl by 1 employee. Unfortunately, our trip was soured by my wife waking up to a bug crawling on her. We notified the front desk and were told we would hear back after the room was inspected. We also contacted the corporate office to make sure the hotel actually followed through. Corporate told us that the room was inspected and nothing was found, but that the manager would follow up with the inspection report. The hotel never once followed back up.
We apologize you did not enjoy the stay with us. Regarding the room layout, we only place guests in the room which they gave booked. Also, when we receive a report of any pest, we always follow up with our contracted, highly rated pest company who in this case found Nothing whatsoever in the room.
"Best vacation ever."
This is the best vacation ever.The staff were great.The ocean view was breathtaking.Room was clean and well stocked.
Thank you so much for the fabulous rating! We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!
"Anniversary Vacation"
Our stay was very enjoyable and so relaxing. We took advantage of all the amenities offered. The Tiki Bar with Shelly was so nice, she is very personable and likes to serve her guest with excellence. Jennifer that served a hot breakfast every morning was courteous and always served with a smile and was very helpful. We will be returning, and I think this will now be "the place" to stay when we visit Myrtle Beach in the future. Our room on the 6th floor was very clean and smelled so fresh. Beds were clean, bathroom was clean and the kitchenette was all in working order. The room stayed cool even on the hot days. We have stayed at several other resorts but truly like this one on the North end of Myrtle Beach. Thank you again for all you do for your guest.
"Not worth the money."
I'd never stay here again. For $200 a night, I'd expect the toilet to be bolted to the wall, and for the deck to the outside to have a lock on it. Room were clean, but hallways and stairways were cluttered with debris. We had to lean a shoulder into the door to get it open. Never again.
Thank you for staying with us. We are glad to hear you found our rooms clean. Sorry, but we've never heard about a toilet being bolted to anything but the floor?
"Great location and staff"
Do your research, know that this is an older hotel so lower some of your expectations. The two queen beds we had were comfortable. The murphy bed and pull out sofa bed were as expected and clearly very old. Most people will find the breakfast satisfactory. It changes slightly every day and the hot food, eggs, etc., are plated by staff and a tip jar is available for them. There are a lot of pre-packaged food choices, but apples and bananas and oranges were in a bowl as well. The location is great, the view is lovely, the staff is friendly. If you are looking for a pristine hotel then this is not for you. It is fine, it needs a refresh, and the one elevator is kind of a drag. Most of the parking is across the street which isn't a huge deal, just be aware. If there is an event, such as a motorcycle rally, you will hear the street sounds very well. Beach chairs and umbrellas can be rented and banana boat rides and parasailing rides are less than a five minute walk down the beach. We had a fruit fly issue the first day and they did pour bleach down the drains to kill the bulk of them. I saw no other bugs until the night we left and there was a very health roach on the balcony. I saw none in the room. This is an is what it is situation where you have to know the trade-offs. The price and location and staff are all excellent, the breakfast is acceptable and many people will love it. There are two heated pools and one saltwater pool and they were all very clean. The tiki bar by the pools was a nice touch. Just don't book it expecting the Ritz.
Thank you so much for taking the time to rate us. We hope to have you back with us soon!
"First time staying at Best Western"
Checking in was difficult because there was nowhere to park. My partner had to let me out at the road to check in because he drives a truck and there was no room. In my opinion general parking was tight. The building we stayed in only had one elevator so it was frustrating getting in and out of the building. The room was decent and the view was great. The first night we were there the hot water was out and didn't come back on until the next day. Also, it seemed like the air conditioner couldn't effectively cool the whole room so it was kinda warm in the bathroom area. I was just disappointed in the experience considering how much was paid for the room.
Thank you for staying with us! We do apologize for the situation with the hot water. We did have a boiler to go out and was repaired the next day.
"BBW2024"
We were there for bike week, no issues with our room, it was clean and comfortable, everything was in working order, easy check in and check out.
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!
"Great views, outdated resort."
The positive: great view, free drink tickets to Tiki bar. The negative: old building, dingy room which was missing light bulb, stove did not work, in-room phone did not wirk, no shower curtain.
Thank you for staying with us! We have completed several upgrades including new painting, new flooring, new carpeting, and new sofas! They really do make the rooms SHINE!!!
"Fantastic stay - Would book again without hesitation!"
Pleasant desk and serving staff at breakfast, clean room, plentiful hot water, fabulous bed - gorgeous view of the beach from our 5th floor tower room. We truly enjoyed our balcony time too! Do not hesitate to book a room in the tower building at this hotel - it's a wonderful value for a clean and pleasant hotel with a fabulous view - right on the ocean - it's steps away!
Thank you so much for staying with us and providing feedback about your visit! It means so much to know you enjoyed the stay and we'll be looking forward to having you back with us again soon!
"Love the tiki bar and beach access!"
Shelley at the tiki bar and the amazing beach access make this a great spot! The rooms aren't fancy and the beds are the reason I reduced one star but Shelley at the tiki bar is the best and there's a great pool space and 20 seconds to the beach!
Thank you so much for staying with us and sharing this great review! Shelly is awesome and we are very lucky to have her!
"Reasonably priced, wonderful staff, nice rooms"
This was our first time at this hotel, and we would definitely stay here again. Probably the nicest and most helpful staff we've ever encountered at a hotel. The only negative was that parking was limited and a bit challenging. It worked for us - but we were not there during peak season.
Thank you so much for trying us out! Our staff is truly the best and we are so glad to have all of them! Thank you for mentioning them in your review! We will let them know they had a positive impact!
"I love this place."
Zero complaints. Ocean front, excellent staff, updated clean rooms, great breakfast, awesome Tiki bar, clean pool, all kinds of food and things to do around it. I have never had one bad stay at this hotel and I stay at a lot of hotels across the east coast. Great for a relaxing evening after a day of hard work or bringing the wife and kids on vacation.
Thank you!!! We Love being Loved! Appreciate all the repeat visits with us and taking your time to share the experience with everyone. It means a lot! See you again, Again!!
"Great Place on the beach"
This is a great place right on the beach! We have stayed here twice a year for the last six years and it is always great.
Thank you so much for all the visits! We love to be your "Go To" hotel in North Myrtle Beach! Drinks all around next time!!
"Husband"
Very nice hotel ,food was good area was clean,staff was friendly and helpful if needed any questions or anything.
Thank you for your generosity with the rating! We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again! Please let us know if we may assist you further!
"Ocean Sands Handles Our Time"
With all the great upgrades around the whole place, we are having the best experience on site. Room, freshly done carpet, bedding all. Breakfast, great as always with Jennifer and crews help. Beach access easy for all activities. Housekeeping staff we've known always does top notch! Yea, after 30+ we'll be back
Thank you so much for staying with us and taking the time to share this great review! We really do appreciate you noticing the upgrades as we worked hard in the off season to make everything better for our guests! See you again soon!!
"Ocean Sands Best Western"
An example of a well- managed and maintained ocean front property is what we experienced at Ocean Sands Best Western. We felt comfortable, the room was clean and accommodating, and the staff are very friendly and well trained to make sure you have a great experience. We appreciated the hot breakfasts and will definitely make reservations here again to enjoy the ocean waves and family environment and great value this hotel provides.
"Way below expectation - never again"
I have been at Best Western at different locations and had no issues. However, I will not be at this location again. For 2 nights, I had a very bad burning smell when turning on the Heat. When I reported, they did not do anything to help. not even move to a new room. I went the next day and spoke to one of the manager (Janeika) to see if the can refund at least one of the nights, She said she will have to discuss with other managers and get back to me. She never did. When I get home, I received the statement with refund of $25. I called back to speak to a manager, but were on vacation. I left a note to call me back; they never did. I called back and spoke to Dan and asked for refund at least a night since they could not move me to a new room because the heat smell issue. He says it is not a Best Western policy to refund a night, and all they can do is $25. I paid for a room where I expected everything to be working the way the should; it wasn't.
"Well worth the money"
The bed is so comfortable. Pillows are fluffy. Very quiet hotel. Breakfast consists of various juices, scrambled eggs, bacon , biscuits and gravy. Staff isn't all that nice but it's ok I didn't interact with them because of it. But all in all the tiki bar is fun. They play music till 6 pm. A lot of NON guests show up for the pool making it hard for some paying guests to find seats
Thank you for your recent stay and forgiving us this kind rating! Your satisfaction lets us know we're on the right track. We'll look forward to your next visit and the chance to exceed your expectations once more!
"Run Away From the Annex"
The bed was great. That's where anything positive stops. We were put in the annex which is a separate bldg from the main. It was awful. Old, run down, small room, tiny bathroom with tiny sink/vanity- faucet allows no room for hands, washcloth rinse, etc. A/C was loud and inefficient, deadbolt didn't work, paint was peeling on doors, baseboards were dirty. Bldg is old- basically lipstick on a pig.
Thank you for trying us out. We did verify that you booked our non oceanfront Annex King unit. These are our economy rooms located directly on the oceanfront but not facing with the beach and without balconies. We know you were wanting an oceanfront accommodation but those need to be booked in advance.
"Great Value - Beachfront"
While certainly not sparkling brand new, this ocean/ beachfront hotel is a Great Value. The staff here is Great! For MB beachfront it's perfect size rooms for couples vs. the bigger multi bedroom condos. This was our fourth time here and we'll be back.
Thank you for all the repeat visits and sharing this kind review about our hotel and staff! Please let us know if we may assist with anything else! Otherwise, we will see you again soon!
"Not up to Best Western Standards"
Room was clean. Hotel is older and needs some updating. Afraid to use elevator! Pillows were musty and there was a lot of rust on appliances in room including the lamp shade. Water was hot, but pressure was poor. Toilets did not flush well. Breakfast was average. Staff was very nice! Highlight of the stay!!
We are sorry to hear you did not enjoy the stay with us. The hotel is currently undergoing renovations including but not limited to new painting, new flooring, new carpets, and new sofas.
"No complaints!"
My husband and I took a quick trip to Myrtle Beach for a concert at The Alabama Theater and we stayed here. Prices were very reasonable for Oceanfront. The employees at the front desk were very friendly and helpful, the room was wonderful, the pillows and bed were very comfortable and the view of course was awesome. The Tiki bar at the pool served great drinks and the server was very friendly. Parking is a bit ehhh.... but I feel like that's most places in MB.
Thank you so much for staying with us and sharing this wonderful review about our hotel and staff! We are ready to host you again whenever you are back in the area!
"There's a reason I keep coming back!"
It's the perfect beach hotel, and a comfortable stay every time (I've been visiting at least twice a year for the last 5 years). The staff is wonderfully accommodating and friendly, and the location can't be beat! Nothing fancy--although the rooms are getting renovated, even as we speak--but you can't beat this beachfront hotel for the price and convenience.
Thank you so much for staying with us and taking the time to share this awesome review of our hotel! We cannot wait to have you back with us!! Have an excellent day!
"Rough stay."
Room #104 is beyond an epic failure, the mattress for the king bed should have been replaced years ago, it has huge wear patterns in it, and we could feel the springs really bad, I asked to change rooms after day one because of the mattress issue but the staff declined to change rooms for us. I was told 4 days later when we were checking out that someone was supposed to have changed the mattress 3 days earlier for us which obviously did not happen. The bathroom door does not fit correctly in the door frame and wedges (got worse with humidity) in when shutting to the point that after the 4 days we stayed the paint was flaking off and all over the floor. The sliding door to the balcony required us using two arms and a lot of force to open and close it which could have been a huge safety issue if there was an emergency, I'm assuming the sliding door on the room above us also had similar issues as it scared the heck out of us every time the people above us opened it, it sounded like they were coming through the ceiling. The HVAC unit rattles badly to the point of waking us up multiple times during the night. The only positive things I can say about our stay was the staff serving breakfast was very friendly and efficient at their jobs, and the location being on the beach.
We are so sorry to hear that you did not enjoy the stay with us! It looks like you booked a Non Oceanfront room in our Annex building but were Upgraded to a suite on the ground floor of our Main building. There were notes that you wanted to move higher but unfortunately, we are not able to give free upgrades from Non Oceanfront to Oceanfront with balconies without assessing a higher charge.
"Older building, enjoyable, great ocean front room"
Our room had new carpet and furniture! Bathroom needed a bit more attention! Over all clean. Enjoyed the tiki bar in the pool area! Disappointed to see bioengineered food served at breakfast! It's a older place but they are updating. Enjoyed our stay
Thank you so much for staying with us and taking the time to share this kind review! We will be looking forward to having you back with us in the near future!
"Spectacular Ocean Views"
Gorgeous view and the balcony is protected so you don't get the wind as bad. Beds are comfy and it's close to everything. The continental breakfast is good. The staff is very friendly and helpful. I would stay here again. You can't beat free parking.
Thank you for taking the time to leave us a perfect rating! We are thrilled to hear that you had an enjoyable experience and appreciate you taking the time to post this review. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know!
"Wonderful stay oceanfront with the best hot breakfast!"
What a great oceanfront hotel with the best hot breakfast at a reasonable price! Entire staff is awesome, they make you feel right at home. Housekeeping is great, and Dan the manager is especially awesome and so easy to work with. I highly recommend to anyone.
Thank you very much for staying with us for so long! We appreciate you taking the time to share this wonderful review about our hotel and staff! Please let us know if we may ever be of assistance to you in the future!
"Dingy, broken toilet, no mattress pad. Ugh!"
This place looked great in pictures but was terrible in reality. It was like out of the 1970s, never updated. Our room was dingy and dirty…sand on the floor, mildew, toilet didn't work. Bed had NO mattress pad - sheet directly on the old mattress - ugh! Don't stay here!
We are so sorry you dd not enjoy the stay with us. However, we were not able to verify you as having been a past guest of ours. Perhaps you reviewed the wrong hotel??
"Best Western-February"
Always stay here on our almost monthly trips to Myrtle Beach! The hotel is very nice, the rooms are always comfortable and clean, and the staff, from the front desk to maintenance are always very friendly and efficient and helpful.
Thank you so much for all the repeat visits! We cannot say enough for the many stays you have brought us over the years! Hopefully you are here when the Tiki bar is open so we can offer you many drinks on the house!!
"Nice stay"
This was our first stay since 2018 at this property. We stayed in room 1011 on January 23rd and 24th. The location has limited parking at the building but has a parking area across the street. We are Best Western Diamond Select members and our room was automatically upgraded upon check in. The 10th floor views are beautiful We did have some comments about the room upon departure, none of which had an impact on our stay. We always take into consideration the location and time of year, yet like to let staff know if something in the room may need attention Front desk staff was appreciative of the information We did not utilize the breakfast at the hotel. It's very visible the hotel is doing the yearly winter paint and refresh. Our room had been recently painted and looked great. We also noticed all the light fixtures appeared new and were very bright. Everything we needed to utilize in our room worked appropriately As a tip the water needs to be ran for a while during the winter to get the hot water flowing especially being on the 10th floor. Also, light switches for the kitchen can be found behind the microwave and on the wall at the refrigerator. We would consider staying here again
Thank you for this very kind review! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to retain guests like you by earning your business again and again!
"Pat M"
Nice hotel! Good location, clean and comfortable room, fast check out. It was an excellent stay. The staff was very friendly and accommodating. This was my second stay. I'll be staying there every time I'm at the beach.
Thank you so much for the positive rating! We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!!
"Winter escape"
Stayed at Best Western Ocean Sands for a quick winter getaway from the cold at home. Enjoyed some great seafood and post holiday shopping. North Myrtle Beach is nice and quiet this time of year and really enjoyed our getaway
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work! Please come visit us again soon!
"January stay"
The view from my room was spectacular. The king size beds were extremely comfortable. The room was extremely clean. I loved staying there. I will definitely be back. The breakfast was hot and delicious and very clean as well. The housekeepers were amazing the breakfast attendants were amazing and the front desk attendants were amazing also.
Thank you so much, Ms. Brolly! We really appreciate you staying with us and sharing this fantastic review! You were so kind to all of our staff as they all commented on how they hoped to see you back with us soon!
"Needs updating"
My husband and I stayed at this location about a year ago and it was great, however this past weekend was not. The room needed updating and the carpet was worn, the tub stopper was not working; we only had 1 bar of soap and no decaf coffee. This place had really gone downhill! Won't stay there again.
We are very disappointed that you did not enjoy the stay. Our rooms are being renovated and will be completed by March. Painting, new carpet, drapes, cabinets in some rooms, and much more! We are sorry you did not have enough soap and coffee. You should have had these items in your room but housekeeping would have been glad to have given you as much as you needed? We see no request from your room.
"Never Ceases to Make Our Stay the Best"
This was our second stay at this location in the past seven months. Each time we arrived after traveling 13 hours through the overnight hours. Needless to say when we pull in we are exhausted and often much earlier in the day than normal check in. Both times the property staff has welcomed us warmly and did everything possible to get us into a room ASAP as they could see how exhausted we were. The hotel is clean, breakfast food amazing, and staff all extremely friendly/helpful. Will always stay at this property whenever we are in the area.
Thank you very much for staying with us and taking the time to share this exceptional review! Our staff tries their very best to make every guest feel at home. We are glad we were able to get you taken care of quickly and so happy to hear you had a great stay! Please come visit us again soon!
"Disappointed This Time"
We have stayed at this property several times. Overall, the stay was okay. We were in unit 411. The housekeeping staff and front desk staff were cordial and helpful. The beds were comfortable, but the lingering smell of chlorine bleach used on the sheets was strong. I would NOT have rented an efficiency suite if I had known the kitchen was so poorly equipped. The room was advertised to hold up to 6 people but the kitchen only had dishes (plates, bowls, cups) for 3-4 people. There were no glasses, only paper cups. There were 3 forks, 4 knives, 1 spoon and a poorly functioning can opener. There were only 3 cooking pans with no lids, no bakeware, no mixing bowls, no measuring cups or spoons. The cooking utensils consisted of 2 large spoons and a spatula. The knobs on the oven were stripped out and didn't work properly. There was an odd odor in the room, which we eventually discovered was a combination of the cleaning chemicals and the odor of urine coming from the sheer curtains in the bedroom area. They reeked of urine! The door to the room was warped and didn't latch unless we tugged or pushed on it to make sure it clicked in place to know it was actually locked. So, next time we will either rent a regular room or find other efficiency room accommodations elsewhere.
We are sorry to hear you did not enjoy the stay this time. First thing, if you are ever unsatisfied we encourage any guest to contact the front desk so we can either rectify the problem or offer an option to relocate to another room of your choosing! Our front desk personnel are excellent at resolving issues and making our guest happy!
"Absolutely Amazing"
I can't say enough good things about this hotel. Yes, it is definitely a little older hotel but they have the nicest staff ever and it is very clean especially being right on the beach with all that sand. Shelly at the tiki hut by the pool was so sweet and made the best drinks. we had the greatest view from the ninth floor but I believe any of the rooms would give you a great view.
Thank you so much for this excellent review and for your candid comments about our hotel and staff! We really try to hire the best people who enjoy interacting with others! We appreciate your recognition and look forward to having you back again soon!
"A very friendly place to stay "
Wouldn't stay anywhere else , clean, staff very friendly Been going here for over 30 years , now the kids bring their families . Breakfast was good tiki bar is great enjoy coming there every year !
30 YEARS!! We cannot thank you enough for all the repeat visits to stay with us! THANK YOU so much!!
"Very Good"
Older property, (1972). updated in 2019 but still showing it's age. Not as nice as in the hotel's pictures. It is in 2 separate buildings, so we had to walk next door for the breakfast. The pool and lazy river were much smaller than we thought they would be. We asked for and got a beachfront room with a balcony. That was what we paid for, really. Overall it was nice, staff was friendly and we had a pleasant time.
We are always pleased to receive feedback from our guests in relation to their stay with us. Thank you very much for staying with us. We are glad that you enjoyed the stay and glad to hear that our staff left a positive impression on you!
"Highly Recommend "
The hotel isn't super fancy but it is clean. The double queen suite had plenty of room for us (4 adults). A full size refrigerator. 2 TVs. There's also a Murphy bed and a pullout couch. The view from the balcony was spectacular! Easy access to the beach. Friendly staff. Parking is across the street, but it's not far from the elevator. The price was very reasonable. I would definitely stay here again!
Thank you for staying with us! We really appreciate you taking the time to share this very honest and kind review of your stay! Please come visit us again soon!
"Amazing Stay"
The entire staff-Manager Dan included was friendly, courteous, and helpful. The room was spacious and clean. The bed actually slept amazing! The parking was adequate. Breakfast and internet was good. Plenty of shops close by. Restaurants are close and some are ocean front dining. Beach access is right by. They have it all without overcrowding.
"Summer beach trip "
We had a great time staying at this Best Western! Every single one of the staff members we came in contact with said hello and were very friendly! April at the front desk was very helpful in explaining the property and even provided some dinner recommendations. Every morning she greeted guests with a smile on their way to breakfast. The breakfast was delicious! We honestly couldn't believe breakfast was included! The biscuits and gravy.. delicious! The pool area is a fun place to relax, have a drink and enjoy the sun and view. It's also very close to the beach. The bar tenders at the Tiki Bar, Michelle and Kirsten were great! The pool area has touch tunes which was nice!! We all had a great time! Michelle's got some good hits up her sleeve lol. The rooms were a little dated, but they were very clean. The views from the balcony are nice! I will definitely be staying here again!!
Thank you so much for staying with us and sharing this wonderful review about our hotel and staff! We are very blessed to have the guests and employees we do! Please come visit us again soon!
"Great Stay"
The staff was wonderful. We had great drinks at the Tiki bar. We enjoyed the pool and the lazy river was relaxing. The free breakfast was OK with a lot of choices Room was clean but needed a little touching up.
Thank you for visiting us and sharing this valuable feedback! We appreciate you choosing our hotel over so many in the area. Our entire team here at the Ocean Sands works hard to ensure you have a great stay. We are glad you did and look forward to having you back!
"The best"
Love this hotel. Staff works hard and it shows. They deserve all the credit. Couldnt be happier with how our stay went. Nothing to complain about. Will definitely be returning and can't wait to come back.
We Love being Loved! Thanks so much for staying with us and sharing such a positive, uplifting review! It reminds us why we do what we do! See you next time!
"Vacation 2023"
The staff was very accomodating and informative. The tiki bar bartender was very friendly and shared personal experience on local topics. The only issue was parking caused by construction. Room was very clean and spacious. The only thing the room may have been missing was pans to cook with. It was not a problem..we chose to dine out.
In reading your kind review , we're thinking you meant to rate us higher than what is listed? Either way, thank you for staying and we hope to see you again soon!
"Excellent Customer Service!"
Great customer service! The staff were so friendly, especially Jamie at the front desk. She was so helpful with parking instructions as the front lot is small. Housekeeping staff worked very hard to keep rooms clean on a daily basis. Such a great place to stay.
Thank you so much, Miss Karen for this wonderful review and for staying at our hotel! We appreciate our staff so much as they do an excellent job! Please come visit us again soon!
"Ocean Sands August 2023."
The staff are great. Facilities are a little bit older, but well maintained. Could not ask for better view or access to the beach. Breakfast was nice as the hot bar menu changed each day. Location is great for access to barefoot landing and Alabama Theater.
"Beach vaca"
Best vacation ever. Room was exactly as described. View was awesome. Breakfast was really good. Not noisy at all, very soundproofed. I will return. The pool was small but clean. Tiki bar had a great bartender.
Thank you so much for staying with us and for sharing this wonderful review about our hotel and staff. We cannot wait to have you back with us again! Remind us about this review when we see you again!!
"We are don't recommended."
Room very dirt, smell like super old, sofa broken, sink drainage cap broken, mirror frame broken, carpet wet, TV super dirty, in coffee machine inside old coffee for last guest, electric stow rust and dirt, all wall dirt need paint.
We really tried to locate you as having been a prior guest but were unable to do so. This review is suspect and should be considered for removal.
"Great stay!"
the rooms were clean, beautiful view to the Ocean i had a balcony two queen beds great services delicious breakfast . i spent time with my parents and we had a awesome time! we oprked across the street . staff were very friendly . and the housekeeping very nice too
Thank you so much for staying with us and taking the time to share this wonderful review! We look forward to the next time we are able to have you with us again!
"Great Stay Clean hotel"
My wife and I visited Myrtle Beach for a week and we found this hotel to be clean and the staff was very friendly. to be an older physical plan it was well kept. there is plenty of parking and conveniently located on the beach.
Thank you for taking a moment to share your experience at the Ocean Sands. We're glad to hear that you were pleased with your hotel stay! We hope you'll visit us again soon!
"Best vacation"
We stayed from August 15th to August 25th, the staff was friendly and took care of our needs and what was missing...So welcoming and always smiling.... Great location (especially waterfront)....Breakfast was great every morning. A little downward was the mattress, the stove and was missing plates, cups and utensils.
"Floor in entire room was damp as was bedspread the first night - gross bathroom & sofa"
This was the most filthy hotel we have ever stayed at. Selected this hotel after reading good reviews so maybe we just had a bad room. Stayed in old south tower and was pleased upon checking in to learn upgraded to ocean view room, however noticed night before that ocean view rooms were being discounted to same price as regular room when I booked weeks before arriving. Pool area was never cleaned, no towels provided so we avoided that. Breakfast room so small & crowded we had to sit outside and could not finish breakfast due to flies. Beach was nice. Room was damp the first night, floor was wet/damp as was bespread but the bed was comfortable and seemed clean. Sofa was pretty gross and so old it felt like it was from five decades ago and there were stains on the wall behind it. The bathroom was real gross and we were given a handicap bathroom we did not ask for that was a real turnoff (photos included). Water kept seeping out from under the sink area where the wall met the floor in the corner, not from splashing on the sink so we had to keep drying that with a towel to avoid stepping in it (drain water?). Could not control the water temperature in the shower which was too hot. We were just passing though and not staying long so we just stayed in that room instead of asking for another room and decided we would never book another Best Western room ever again. Feedback from manager after filling out a solicited email survey was inadequate as he/she seemed to justify by saying we were upgraded to an ocean view room even though the price on the website for that room was lowered to the price of a regular room. Could not find a person in the lobby upon checkout at 7AM so left card keys on counter and could not wait to leave that place. Yikes!
SO SORRY FOR THE ISSUES YOU HAD DURING YOUR STAY, WE'LL WORK HARD TO FIX THEM. THANK YOU FOR YOUR COMMENTS.
"NORTH MYRTLE BEACH STAY"
Great location and value! Staff was very friendly. Excellent pool bar and beachfront area. There are many restaurants within a short drive as well as Barefoot Landing. I would definitely recommend this hotel to family and friends and will be staying here again myself!
We just wanted to let you know how much your review means to us here at the Ocean Sands. We do all we can to provide our customers with the best service and it always makes our day when a customer appreciates it. Thanks again and we hope to make your next visit just as positive. Have an amazing day!
"We had a good stay."
We came here 10 years ago on our honeymoon and enjoyed the stay immensely so we decided to return on our 10 year wedding anniversary, since our last visit the rooms haven't changed much and we noticed the pillows have shrunk and you get more of them, we enjoyed our stay but the air conditioner was pretty noisy and the bed wasn't as comfortable as the last room we had in a previous stay, the curtains are pretty tattered and wasn't doing a good job of keeping the sun out for sleeping in and noticed a few holes in them as well, they could use some up grading in the hotel for sure, The shower pressure was very nice and the massage head was great, the bathroom sink had very weak pressure and needed to have the screen cleaned out and it would have improved it. Having the kitchenette was worth having, it came in handy one night when we had a huge rain storm and didn't want to go out to eat. The staff was very nice and friendly and our house keeping lady was fantastic and a real sweet lady and deserved the tips we left her. We will stay here again for sure having ocean view from the room was worth the value alone and a beach that wasn't crowded with a million people was perfect. we never tried the breakfast at the hotel but the smell of waffles was very tempting but we love going out to breakfast.
Thanks for coming back to spend you anniversary with us! We are glad to say we have several renovations planned in the off season to help "modernize" our hotel! We are glad to hear you enjoyed the stay and look forward to having you back with us soon!
"Great place to stay."
Amazing staffed, we really enjoyed the breakfast. The prices of the room was a great value. I will definitely stay here again on my next beach trip. The room space was big enough for my family. Quiet area.
Thank you, Miss Janet for sharing this very nice review of our hotel and staff! We are so glad you enjoyed the stay and were satisfied with your vacation! Please come and visit us again soon!
"Ocean Sands-North Myrtle Beach"
The motel is a little dated in decor. But the staff is wonderful, the rooms are clean and the ocean is just outside your window! The Tiki bar is convenient and stocked with non-alcoholic options! The value for the price can't be beat!
Thank you so much for staying with us and sharing this very kind and honest review! We hope to have you back with us soon!
"Had a very good time"
Starting at the front desk they were very helpful in checking us in when we got to the room, it was very clean in the morning we went down for breakfast. The staff was very well managed, and the food was very good. housekeeping checked on us every day to make sure there was nothing we needed and I found the staff overall very friendly.
Thanks so much for sharing your feedback about our hotel and service. We're glad to hear that our team's performance exceeded your expectations and we'll make sure the whole staff receives the recognition they deserve. Thank you again and we hope you have a great day!
"Home away from home."
Home away from home. Staff is friendly and helpful. Rooms are clean and stocked with toiletries. Delicious Contential breakfast with a waffle maker. Easy walk to the beach. Tiki bar with a lazy river is amazing. I love the location. You're close to everything. Will continue to keep going back again and again.
Thank you so much, Miss Jennifer! We really appreciate you staying with us and sharing this fantastic review of our hotel and staff! We look forward to seeing you again many times in the future!
"10/10 recommend"
I've been going here for years, and it's always a place a look forward to coming to. Michelle at the front desk was beyond kind when my husband and I checked in late. She ensured we found a parking spot and got checked in without any issues. The housekeeping staff are so kind every time you see them in the halls, and they keep your room extremely clean during your stay. Not only can you stay ocean front, but there are two pools and a tiki bar on property which is awesome! Kirsten's drinks were great and she's always a ray or sunshine which is refreshing. I couldn't recommend this hotel enough when staying in North Myrtle Beach! Can't wait to be back next year!
Thank you very much for always coming to stay with us. We really appreciate our repeat guests as they are truly the reason we exist! Thank you for the wonderful compliments about our staff as well. It means so much when they get recognized!!
"Solid visit with conveniences and amazing staff."
Amazing staff (front desk-Michele I believe) from the time we checked in (late at night) to be checked on by multiple staff including Dan, Kirsten, and Janie Bell (sorry if my spelling is off). I've stayed in most types of accommodations from hostels to 5-star resorts around the world. As a first time stay I was shocked at the attentiveness and visitor oriented approach. Thanks for making my short but memorable visit one that will be repeated in years to come.
Tom, thank you so much for staying with us and sharing this very kind review. We are elated to hear that our staff made a great impression on you! They are the very best and we are so glad to have them! Please visit us again as we would love to have you back!
"Family Vacation"
Stayed at the Best Western Ocean Sands for a week. Had a blast. From check in to check out, great stay. The room was clean, the bed was really comfortable and property offers lots to do. We used the lazy river and hung at the pool. And the Tiki Bar was great.
Thank you for staying with us! We are so glad to hear that you enjoyed the stay and were happy with the accommodations! Please come visit us again soon!
"ToesNSand"
The stay at Best Western Ocean Sands did not disappoint. Room very clean. staff excellent as always. Always saw staff smiling. The pools were maintained to high standards. Wil definitely visit again.
"Room layout not the best"
If you get the two room suite for you another another set of adults be prepared for zero privacy. The main door opens directly into the bedroom. It might be good for two adults and small kids but that's it. If you are getting the standard room, you should be good. The value was good, the location was good, and the staff was fantastic but whoever designed the floor plan needs to be fired!
Thank you for staying with us! We are so glad to hear you enjoyed the location and the staff!
"You Can't go Wrong"
There are three people that make this Best Western exceptional. Kirsten and Shelly will make you want to stay at the Tiki Bar. Amy at the front desk should be the Face of Best Western. She is exceptional with her interaction with Travelers. I can't say enough good things about her. These three will make you want to go back and back and back.
Thank you so much for this awesome review about our hotel and staff! We are so blessed to have the staff that we do! They are the best! Please come see us again!
"Worst place"
This hotel is awful we stayed a week ago as soon as we arrived and got to our room housekeeping pounded on door twice said she had to check room to make sure it was clean then stared our belonvs down then came back said what is ur name and said ther was a mix up with room she called cront desk spoke with them again eyed our stuff the whole time. Phone cord kept falling out of phone she told them we needed new phone and we advised her our stove wasnt workin so she told front desk then she told us someone would be up no one came at all to chk it or bring new phone and we were there for 3 days. We had bran new clothing taken from room as well.mold on lamp shade room. Washer was out of order. They have small parking lot so was forced to park across street which made it hard as we had a disabled person in our party. Breakfast was awful and room was very small andd
SO SORRY FOR THE ISSUES YOU HAD DURING YOUR STAY, WE'LL WORK HARD TO FIX THE ISSUES YOU ENCOUNTERED. THANK YOU FOR YOUR COMMENTS.
"Fun in the sun"
The staff were outstanding. The rooms were very clean. Beach was beautiful and steps from the hotel. Pool was clean and the lazy river was fun. Best hotel breakfast ever. Going back next year! Worth the 10 hour drive.
WE'RE GLAD YOU ENJOYED YOUR VACATION. THANK YOU FOR THE COMMENTS AND COME AGAIN.
"Out dated and dirty"
Worst hotel I've every stayed at, its extremely dirty, unkept, and about 30 years outdated. We found bugs in the rooms, rodents, stains on the beds, mold everywhere, cobwebs and dirt throughout the hallways. Cleaning staff doesn't seem to clean the rooms during your stay or vacumm prior to check in. An older man that would yell at you for staying at the pool too long or entering the breakfast area too early. Only one elevator, that seems to have a mind of its own. The parking situation is very inconvenient
After your team was eliminated early, we allowed your ball team to check out early and refunded your money when no other hotel would have.
"Needs major update."
This hotel needs to update and repair just about everywhere. It has the feel of an old hotel that only gets repairs when you complain. The view of the ocean is great, But, then you walk back into your room and it feels dingy, dirty. I felt more comfortable sitting out in the heat than sitting on a stained old couch I had to cover with a sheet. The sliders to the patio needs updating and the curtains are so stained they need to be trashed. The fridge had rust marks on top and door bottom. I hate to say it but I'll never go back to this Best Western. They have always been my go hotel. This place has tarnished your respected name.
We did our best but could not locate you as having been a prior guest of our hotel. This review should be removed due to lack of validation.
"Not what you would expect."
Website pictures and "Resort" label are appealing at first. The Annex room, however, was dark and smelled like mildew. Even the Lysol spray couldn't cover it up. Not a good representation of a Best Western Plus.
We are sorry you were not pleased with the stay. The Annex building is directy on the ocean but the rooms do not face the beach or have balconies. These units are priced accordingly. They did receive brand new flooring, new couches, and new bathtubs this year!
"A hidden gem :)"
Everyone was smiles, staff is incredible. From reservation, check in/out time. Right on the beach, over the dunes. Perfect place to just be lazy & be on the beach/pool all day. Room was slightly dated, but very clean. Can't wait to be back summer 2025. Definitely get a comfy place to stay for not tons of money.
Thank you for the fantastic review! We have the best staff who enjoy working with people! We will be looking forward to having you back with us in 2025!
"Great place to stay "
Great service and friendly staff. The breakfast was wonderful, many choices to choose. The beach was steps away. I had a balcony and could sit there and enjoy the views. Room was clean. Bed was comfortable. My room had a stove and refrigerator with dishes
Thank you very much for staying with us and sharing this wonderful review about our hotel, staff, and service! It means so much to know you enjoyed the stay as this truly is our number one goal! Please come visit us again soon!
"Cleaning staff were excellent"
Pleasure family trip, we enjoyed our time. The advertisement is misleading.,We (our group) were given rooms without a view of the ocean, when the advertisement suggested “ocean view”. There is a view of the ocean after leaving the hotel which is a more accurate description of where we were assigned.
Thank you for staying with us! Most of our rooms are oceanfront with balconies facing the beach, We do have an Annex building with rooms directly on the ocean but do not have balconies facing the beach.
"Never again"
This was by far one of the filthiest hotel rooms I have ever had the displeasure of staying in. Disgusting floors, ceiling tiles falling out in the bathroom, hairs in the towels and on the baseboards.
SO SORRY FOR THE ISSUES YOU HAD DURING YOUR STAY, WE'LL WORK HARD TO FIX THEM. THANK YOU FOR YOUR COMMENTS.
"What a hotel should be!"
Staff was amazing! They actually had breakfast (full spread). The rooms were very clean and comfy. The views from the room were great and they had a great pool area if you didn't want to go to the beach.
Thank you for your great review. Our staff works hard to offer high-quality service to every guest. We made sure to share your review with everyone. They'll be delighted to hear your feedback!
"Excellent Hotel"
This hotel was an amazing place to stay. It was very clean, the view of the beach was amazing. The staff was extremely friendly and helpful. I couldn't be more pleased with our Trip. I will definitely stay there again.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Ocean Sands! Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know!
"Excellent"
Location was good Breakfast was good Coffee was excellent Need grits with cheese Bed was super comfortable Couldn't understand the channels on the tv Internet service was good Wished I could have stayed longer
Thank you very much for staying with us and sharing this awesome review! I agree about grits with cheese. Let me see what we can can do about that!
"Great place to stay"
Wonderful place to stay. Staff extremely helpful. Inside and outside of hotel very clean and neat. Bathrooms clean and stocked with everything we needed. Hallways extremely clean. Very great view from balcony.
THANK YOU FOR YOUR COMMENTS AND COME BACK AGAIN.
"Double check that amenities are available. Breakfast attendant was a big plus."
Indoor Pool and hot tub were closed for repairs ace and there was no notice on webpage, confirmation email, or at check in. Carpet was old. Staff was super friendly and helpful in recommending good places to eat. Breakfast was similar to other breakfasts but there was an attendant to obtain your food choice which was MUCH better than the usual buffet crowding. I might stay here again.
Thank you for staying with us. Out hot tub is already finished being renovated and is back open for business!!
"At the risk of sounding like a broken record..."
..I stay here 2-3 times a year, and I'm always impressed. It's not the Waldorf Astoria. What it is is a wonderful, economically-priced beach hotel, staffed by friendly and caring employees. Clean, safe, wonderful location, with a staff genuine concerned about your comfort. Perfect getaway every time!
Wow! We feel this sums us up perfectly! Thank you so much for always staying with us and taking the time to share this very thoughtful review!
"Great rooms and helpful staff."
Alone for the first Thanksgiving in years my wife and I headed to the beach. We hit the jackpot with this Best Western. The rooms were clean and in great shape. The view was everything you could ask for, and every member of the staff that we talked to was pleasant and helpful. We have already booked our next stay.
Thank you so much for staying with us and sharing such a kind review! We are so glad you chose to spend Thanksgiving with us and we look forward to sharing several more vacations with you as well!
"Beach front day away"
I called several hotels in the area just for a night away with my wife along the beach. I called Best Western they were truly helpful and caring. I was quite pleased with the room and knew my wife would be happy. Great experience.
We are so glad to hear that you and your wife enjoyed the stay at our hotel! Our staff does an outstanding job and we always appreciate feedback like yours. It makes our jobs so worthwhile! See you again soon!!
"Awesome"
Perfect vacation place to relax and listen to ocean pick up seashells and walk miles on a hard pack beach !!!!!! We are definitely going back !! Would definitely recommend to anyone at any age it is really close to everything groceries, restaurants, clothing stores etc !! you will not regret !!
Thank you for sharing a review of your recent visit at the Ocean Sands! Our team is committed to providing high-quality customer service,and we're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon!!
"Considering the layout of bathroom and why we got the handicap one"
Great place except the bathroom, we did not understand why the clerk gave us a handicap room. It has nowhere to put our toiletries except on the back of the commode which I have a problem with and a very small glass shelf and our things kept falling off.
Thank you for staying with us. We only assign rooms by the room type that was reserved! Many people book the handicapped units thinking they are booking a King. We never change a guest from a handicapped room in case this is what they need!
"Not what we expected"
Our room was extremely run down with the smell of bleach throughout the room, locks on both doors did not work, and no hot water just to start. The best part of our room was the beach, which was fantastic along with the balcony.
SO SORRY FOR THE ISSUES YOU HAD DURING YOUR STAY. WE'LL WORK REALLY HARD TO FIX THEM. THANK YOU FOR YOUR COMMENTS.
"Great experience!"
Very nice oceanfront property! The room was very clean and comfortable, with great views! The staff was really friendly and informative. We will definitely stay again, and highly recommend ! Thank you Best Western Ocean Sands!
Thank you so much, Miss Janet for staying with us and taking the time to share this fantastic review! Our staff does their very best to satisfy every guest and we sure are glad we succeeded with you! See you again soon!
"Great place to stay!"
Oceanfront suite, beautiful view, really great experience overall!! Our only complaint was when we tried the biscuits and gravy for breakfast, the biscuits were rock hard. Otherwise a wonderful stay!! Thank you!!
Thank you for staying with us and sharing this great review! We're so glad you were able to visit us and take advantage of our wonderful views. Our team is always working to offer the best service to our guests . We hope you'll have a chance to come back soon!
"best deal in town"
another great stay, been going here over 5 yrs and never had bad room or trouble , Dan is always great with prices and accommodations , even being off season everything is up and running ,tiki bar ,pool,lazy river
We're so happy to hear you had a great experience here at Best Western Ocean Sands. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
"Amazing 11-day stay "
My husband and I stayed 11 nights at the Best Western Ocean Sands Beach Resort and it was amazing. The staff especially at the front desk Amy was unbelievable and displays the best customer service I have ever witnessed. The hotel is exceptionally clean, breakfast is served first class due to Covid, staff is friendly and willingly to help. We will certainly be coming back!!
Thank you so much for this fantastic review of our hotel! We really love to hear that you enjoyed the hotel and our staff ( especially Amy ) took very good care of you! We do our best to only hire people who truly enjoy working with others! Great to hear we succeeded with you! See you again soon!
"Relaxing,comfortable and very clean"
The staff and facility are great! We have stayed at Ocean Sands many times and have never been disappointed.It is our "go to" place at North Myrtle Beach. It is in a great area and is very family oriented.
Thank you for all the repeat visits! We want you to know how much we appreciate your review. Our staff works hard every day to give you the best hotel experience possible. I'll make sure to share your feedback with them. They'll be thrilled to know their hard work has paid off! See you again soon!
"Comfortable, clean & friendly"
Amy at the front desk made a great first impression and the good vibes lasted through the whole stay. I got a better rate walking in than online/advanced booking. Shelly at the poolside tiki bar was great. Pool was nicely heated with plenty of towels. I was in 612, an oceanfront king efficiency. The room showed some use but it's understandable; it's the end of tourist season. Breakfast had waffles, fruit, muffins & premade breakfast sandwiches. The people working here are it's greatest asset. I'll definitely stay here again.
Thank you for staying with us and sharing this wonderful review! We have the best staff and we're so appreciative of them! We always advise our guests to book directly through us as we always have the best rates! See you again soon!
"Exceptional on-the-beach hotel"
This hotel is extremely clean, comfortable, the staff bent over backwards to make sure our stay was exceptional. The full hot breakfast was very good. There was a variety of food offerings to fit any palate. Beach access very convenient. We will definitely stay here again.
Thanks so much for your feedback! It makes our day hearing about how much our guests enjoyed the stay and service they received from our staff. We have passed on your review to our team and look forward to seeing you in the near future!
"Great place at the beach"
I requested a room on the 6th floor and that was exactly what I got. The room was clean and spacious. Out side was nice as well especially when you consider hurricane Ian was there 2 days before. This is where I stay every time.
Thank you so much for staying with us and sharing this awesome review! Hurricane Ian caused a little bit of a mess but our crew had the place cleaned up in less than a 1/2 day! See you again soon!
"Best Western Ocean Sands Resort is a gem"
With all the big condos and massive hotels with big complicated parking decks, this beach front spot is quiet and has a home like feeling, with all the amenities you would enjoy from the larger places
WE'RE GLAD YOU ENJOYED YOUR STAY. THANK YOU FOR YOUR COMMENTS AND COME AGAIN.
"Great value for the cost!"
Really good experience staying a Ocean Sands Best Western resort! Fantastic staff! Good breakfast, friendly staff. Very clean area! Pools and hot tub are was kept very clean. Beds were comfortable and Roos were clean.
Thank you for the amazing review! We put in the hard work to keep all of our guests happy and we are so glad we achieved this with you! We hope to see you again soon. Have a nice day ahead!”
"Enjoyed every bit of our stay."
Excellent customer service. Great value for the price, good location. We were given a free upgrade--just because! Good free breakfast. We stayed through hurricane Ian. As soon as it passed, the staff jumped right into cleaning up and repairing, all while continuing to provide great service, and smiling all the time.
Thank you so much for staying with us and for putting up with Ian! We were fortunate not to have anywhere near the same animal that passed through Florida. Thank you also for the kind words about our staff! They are simply the best!! Se you again soon!
"Fall Beach stay"
I have been coming to this hotel in the fall for the last 18 years. The facility is smaller, and this meet my needs. I don't care for the large time share places with hundreds of units, they are too crowded. All the rooms have a kitchenet and an ocean front balcony. The decor is a little outdated but in good condition and beds are comfortable. Parking is a little limited but there is hotel parking just across the street. The internet works well, and I was able to stream programs I watch that were not available on TV. There are two small pools, a hot tub and a tiki bar serving libations and snacks. This is great place to come for the ocean. The staff are friendly and helpful. At his time because of covid and staffing shortages they do not have daily housekeeping services but check daily to supply towels and paper items. This is not a problem for me because I usually don't want daily housekeeping. The management of the hotel constantly upgrades chairs, appliances, flooring etc. The view of the ocean is wonderful and with the kitchenet not necessary to eat out every meal. The daily free breakfast serves hot food. Looking forward to returning in early winter for an oyster roast and walk on the beach.
Thank you so much for the continued visits over the years! We very much appreciate all the times you have come to visit us and for sharing this extremely upfront and honest review of our hotel We do have several upgrades planned for this off season and are very excited to see these finished! Looking forward to sharing these with you next season!
"Family Vacation"
Perfect stay as always! Clean rooms, friendly, helpful staff. Breakfast is so good. Grandkids loved all the pools and being beach front! Lots of parking and close to every where we wanted to go. Our favorite vacation hotel!
"A great value at the beach"
Had a great experience. Free continental style breakfast each morning. WiFi worked well. Views week amazing. The beds and pillows were very comfortable. Amy at checkin was informative, friendly and super helpful. Shelly, the tikibartender, was friendly, always smiling, and great with the guests! Def a hidden gem in a long line of overbuilt, overpriced high rises
"Beware!!!!"
Booked online at this hotel and they do not show you this back building called the “Annex” building….. no where ! If they do it's well hidden …..We booked months before we were going to travel. Showed up at the hotel they said they were over booked and put us in this motel! Manager tried to say we booked it on Expedia so they can't do anything about it. I looked back on Expedia and they do not show this motel either! Big scam!!! Very dirty DO NOT STAY! I even reached out to corporate and they wouldn't do anything either about our stay! They clearly don't care about the cleanliness of there partner hotels! No standards , very sad would never come back and picture don't lie! Would you use this towel paper??!!!
First and foremost, we cannot locate you as having been a prior guest of ours. Second, the reason the Corporate office wouldn't take any action is because you received the exact room you booked! We do have an Annex building. The building is located directly on the beach but the rooms do not face the ocean or have a balcony. This is why it is priced lower than our oceanfront accommodations! The only reason you were placed in this building is because you booked this room type!
"Dated Rooms"
The good... the location is great and there is a killer view with an ocean front room. The staff is helpful and everyone I talked to has been friendly and helpful. A special shoutout should go to Mary in housekeeping. She went out of her way to check on us each morning and to see if we needed anything. The rooms are clean and the bathroom looks like it has been recently remodeled. The not so good..... we were staying in the tower and other than 4 or 5 spaces underneath, there is no on-site parking. The majority of parking is in a couple of lots across the street and even that fills up. The room itself is getting a little worn and dated with worn carpet and stained furniture. Did I enjoy my stay....yes I did. Would I come back for another visit....I'm not sure, probably not since I would like to be able to park on site, but I would consider it if the rooms were remodeled. In a nutshell, a 5 for the staff, a 5 for the location, a 5 for the bathroom, a 2 for the room and a 1 for the parking.
Thank you for staying with us and for sharing your review! A couple comments: In regards to upgrades, we are definitely behind from the pandemic but have quite a few planned for this off season which we are all excited about! Regarding parking, we have 8 different parking areas. Most of our parking is just across a small boulevard from our main buildings ( not a couple blocks away ). Parking just across the street is very normal in this area and comparable to parking on the second floor of a deck for a larger resort.
"Great value"
Great bedroom with free breakfast that had a wide selection of hot and cold items. The pools, lazy river and hot tub were great! The hotel is ocean front and great beach access. The cabana offers a wide variety of refreshments and a great place to chill out during your stay.
"Great hotel for the price on the beach!"
We were very impressed with the service and quality of this hotel. For the price, the rooms are clean and comfortable. It's definitely an older hotel, and minor renovations like the kitchenette, carpet and sliding doors/windows would make a huge difference. But overall not bad enough to rate lower. Free breakfast in morning was perfect, hot, and delicious! Beach access is easy and the main pool with small lazy river was clean and refreshing. The Tiki bar made this trip! Rum buckets were delicious!! Parking is off site, but close. Overall, we'd stay again.
"GREAT location TIRED hotel"
The hotel is in a GREAT location but it's in DESPERATE NEED of a FULL RENOVATION. I'm not just talking a mattress or a chair. I'm talking the ENTIRE hotel. Every aspect MUST be UPDATED and RENOVATED. The outside of the tower has a great little Tiki bar which is an awesome little feature that we haven't found at some others. The breakfast is EXCELLENT compared to others.
Thank you for staying with us! We appreciate your candid review and please note, we do have quite a few upgrades planned for the off season as we are a couple years behind due to the ole pandemic!
"Great place all around!"
I stayed here with a friend for just one night. A little mom's getaway vacation. Check in was easy. Breakfast was great. The staff was friendly and helpful. We enjoyed the pool area and the convenient beach access. I will definitely be back!
Thank you, Miss Mary for staying with us and sharing this very kind review! We hope to see you again in the not so distant future!
"Great location and staff"
Stayed 3 nights and have nothing but good things to say about this hotel. Great location, helpful staff. Rooms seem to be recently updated and provide plenty of room. The tower I stayed in had a single elevator which resulted in some longer waiting times but noting significate. Highly recommend this location.
"Best Place to stay in North Myrtle Beach"
This is a great place to stay on vacation. It is on the beach. The rooms are clean and roomy. There is a hot breakfast bar which a staff person dips up for you to keep you safe. There is a lazy river, hot tub, pool inside and outside. The staff is great.
"Always enjoy staying here"
My daughter and I have come to stay at Best Western Ocean Sands Resort nearly every year for probably at least 10 years. The location is wonderful; every room is ocean front with balcony. The employees are very pleasant and helpful. Love the kitchenette so we don't have to go out for every meal. There is a hot breakfast served every morning that is very good. Don't expect the amenities of the 4 Seasons, but this hotel is very nice at a very nice price. I'm also told they will be remodeling this winter, so it should be nice and fresh when we go again next fall!
Miss Lisa, thank you so much for all the repeat visits to our hotel! We really appreciate the compliments about our staff. See you again soon!
"Hotel review"
Room was nice and clean with good ocean qview. Staff was very friendly. Breakfast was ok. Sales tax and Resort tax is outrageous but that is not Best Western. This is a good reason to look at other states.
Thank you for the positive feedback! We're grateful that you took the time to leave us a review and hope to be seeing you again when you're back in the area!
"Beach Getaway"
The Best Western Ocean Sands is always nice place to stay. Its an easy walk to the beach. The rooms are clean with a wonderful view of the ocean. The Tiki Bar is very nice and the bartender was amazing.The staff is helpful and friendly.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Thank you for the repeat visits as well! See you again soon!!
"OK"
Average motel nothing fancy but located in front of ocean which it mad it an Atttt for me. Little Noisey out our door from kids at pool . But by far enjoyed our stay . Friendly staff. Bad parking none available . Had to ride around to find one. It met our needs .
THANK YOU FOR YOUR COMMENTS AND COME AGAIN.
"Best Place to stay"
I loved the clean room and the clean pools. Everything about my week stay was awesome and the continental breakfast was the best I have ever experienced. all the employees were so kind and even the maintenance men were so helpful. I will definantly go again.
WE'RE GLAD YOU ENJOYED YOUR STAY, THANK YOU FOR THE COMMENTS AND COME AGAIN.
"Awesome vacation"
The stay was great, clean great staff, breakfast good, pools clean. Ocean front view amazing. The Tiki bar always played good music great drinks, the ladies working are fun. The gets to know the guest very welcoming..
WE'RE GLAD YOU ENJOYED YOUR STAY. THANK YOU FOR YOUR COMMENTS AND COME AGAIN.
"Pretty good visit but had one issue"
More items in the rooms, particularly for stays lasting several days, like towels, toilet paper, shampoo, etc........stock it up for us!!!! I don't want to have to run downstairs and all the way to the office 3 times a day. Then, I go to the front desk and ask for something like the items mentioned and the person offers one. Just one.
Thank you so much for staying with us and sharing this kind review score! I totally agree. You should be completely stocked up. I will get with the Housekeeping manager and make sure this is the case!
"Highly recommend "
Home away from home! I love the Best Western Ocean Sands Beach Resort. Highly recommend! Most comfortable beds. Amazing beach front view. Delicious hot breakfast served daily. Friendly staff. Yummy frozen drinks at the Tiki Bar. Met alot of nice people. Not a drop of rain. Can't wait to go back next year!
"Great experience!"
I was very pleased with our stay. The front desk staff, maintenance staff, housekeeping staff were all great! The room was just as I needed. Easy access to parking and the elevator. Will definitely stay again!
Thank you so much for staying with us and sharing this great review! We will pass on these kind comments to our staff! They will be happy to hear we have had another satisfied guest!
"Definitely Recommend"
Very friendly and helpful staff. Room exceeded our expectations. Clean, comfortable and quiet. Very family friendly. Only issues was only one elevator for 10 floors and it could be a wait and parking was tight.
WE'RE GLAD YOU ENJOYED YOUR ROOM. THANK YOU FOR YOUR COMMENTS AND COME AGAIN.
"Resort? You must be kidding me!"
I feel bad leaving a poor review because the people working there were wonderful. But you will be quite disappointed if you have experience with resorts in other parts of the world. You will also be disappointed if you are familiar with the Best Western brand (not sure why BW would allow this property to use their name). Except for paying a resort fee, I am not sure what makes this property a resort. They do have two buildings relatively close to each other. If you are stuck in the building which is furthest from the reception, you have reasons (mainly breakfast) to walk to the main building. You will walk past two other properties that are not part of the "resort". They also have two parking areas across the street from each building (that's where you park if the few parking spots next to the building are taken). They also have one set of washer + dryer that is really not worth walking to because they are always busy. They have a pool that we never used because we spent our time on the beach. Breakfast was another experience quite strange for a Best Western. There was a lady with full control over most of the breakfast items, so you couldn't pick them in a ratio that would work best for you. One morning she was handing warm breakfast croissants packed in foil. They had too much sausage for my taste (I eat less sausage because it is typically over-salted). The steam enclosed in the foil packaging got the croissants disgustingly wet. I can't say anything about the rooms in the main "resort" building because we stayed in the building furthest from reception. Our room was extremely small and the closet was a joke. The room looked clean and that's the main reason why this is not a 1-star review. The bathroom was so tiny that they could only fit a mini-sink in it. As we were packing to leave, we saw a 1-inch cockroach in the bathroom. It appears that they are treating the rooms because the cockroach was on its back and barely kicking (still alive though).
We are sorry you did not enjoy the stay. It does appear you booked one of our Non Oceanfront, economy-style units in the Annex building. Maybe all the Oceanfront rooms were sold out when you decided to make reservations? Either way, these units are priced accordingly as they are located about 100 feet away from our Main buildings and amenities.
"Outstanding!"
As usual, our stay with your facility was excellent. The manager and his staff are to be commended for their interest in seeing that their guest are taken care of and given the best in customer service.
It gives us much pleasure to know that you've chosen to stay with us again. Your kind words encourage us to continue doing our best to make sure every guest's experience is a memorable one. Thanks again, and have a wonderful day!
"Great mini vacation"
We stayed here because our relatives stay here whenever they come to the beach and we know why. The rooms are clean, the staff is friendly and knowledgeable and the tiki bar has great tasting drinks. The pool area was clean and the live music was enjoyable.
THANK YOU SO MUCH FOR YOUR COMMENTS AND COME AGAIN.
"Anniversary Getaway "
We enjoyed our anniversary getaway. The staff was wonderful. Anything we needed was taken care of promptly. The Tiki Bar was an added bonus. The rooms could be updated, but are clean. We've been here before and would go back!
WE'RE GLAD YOU ENJOYED YOUR STAY. THANK YOU FOR COMMENTS AND COME AGAIN.
"Location was awesome!"
Carpet needs to be removed and updated on furniture were needed 5 yrs ago. Staff friendly. Breakfast ok. Room was clean as old could be . Location and view was amazing. Remember to ask for your 2 free drinks if you are a rewards member. Tiki bar should stay open later.
Thank you for staying with us and taking the time to share your review!
"Ready to go back"
My experience at this location was absolutely amazing.would deffinately go back.The view from my balcony gave me the courage to try parasailing.The staff went out of their way to make our stay good one.One of the best breakfast out there.
Thank you so much for staying with us and sharing this awesome review! We are so happy you enjoyed the stay with us and happy to hear you enjoyed the time in the area! See you again next time!
"Atlantic Ocean "
Our first trip to Myrtle Beach and we had an ocean view room, with the pool just outside the balcony. The beach was great and of course can't beat a good breakfast in the morning. Wonderful pub walking distance for dinners.
"Wonderful vacation"
Everyone was wonderful. Great customer service. From the time we check in to the time we checked out. We were on the beach, Free hot breakfast.Great clean spacious oceanfront room. Nice drinks at the Tiki Bar on the property. We will be back to this location
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. We will pass these kind comments on to them ! Hoping to see you again soon!
"North Myrtle Beach Best Western Hotel "
The Best Western Hotel in north Myrtle Beach was clean, reasonably priced, hotel staff were great, pool areas were well maintained, Tiki Bar at the pool was excellent and the hotel had adequate parking.
Thank you for taking the time to review your stay at the Ocean Sands. I'm so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. I will pass on your compliments. We look forward to seeing you again soon!
"Myrtle Beach Blues"
Worst $215.43 I've ever spent. This was our first time to Myrtle Beach and wanted something comfortable close to the water. Getting close to the water was accomplished but this place was far from comfortable. First off the pictures online must be from one of the other buildings as our room faced parking spaces that look like a back alley. Our room reminds me of a roadside motel more than a resort in what is supposed to be a resort town. It has that Bates Motel feel with outdated feel. Old carpet, bedding with holes in it and so thin you can see through it. A bathroom the size of a broom closet. I was suspect the moment I walked into the front desk area but the clerk seemed very nice so I didn't question the conditions. If I new these were the conditions we would have kept driving. Just sad that this ruined our first time to the area.
We are sorry to hear you did not enjoy the stay. We did see a notation that you were upset about your room not being oceanfront with a balcony. However, like the clerk explained to you at check in, you booked the exact room you received. All we do is check guests into the rooms that are booked through online agencies like Booking.Com.
"Always a great stay"
This is my 3rd or 4th time staying at this BW & I never leave disappointed. There was just a tiny issue with the room we were in and I let front desk know what was going on. They moved us to another room right away. We have never encountered any problems with any of the staff. Everyone is very friendly and helpful.
We are very glad that we have been your constant hotel of choice when you're in North Myrtle! As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care!
"Bamboozled by TA Rankings"
Wow, this "resort" was ranked #3 by travellers? I beg to differ. While the staff was very helpful I wonder how much of that was just normal southern hospitality which is something that we are not akin to. Whoever took the photos for the BW website is a champion because they made this place look good. This place is old and tired. Very few utinsils in the kitchen but there was a corkscrew bottle opener so we survived. Pool is small and shallow but good for young ones. Breakfast area made us want to go out for breakfast. Parking was ample but manuvering is very tight. Watch yourself. Washing machine on site takes quarters but dryer is busted. Elevator was down for a few hours one day, but it was up and running sooner than I expected. This was our first stay in NMB so we consider the Best Western a good spot for recon while we looked for where we really want to stay next year. I thought I was saving $$ by staying here but it wasn't enough to make me want to come back. Not mad. We took everything in stride but are ready to stay somewhere else.
Thanks for staying with us and sharing your thoughts.
"Family Trip"
Have stayed here several times. A older resort, but clean. Staff always ready to help with any issues. Beach front ocean view and responsible rates. Parking available across the road. Great complimentary breakfast.
What a wonderful review! We truly appreciate your repeat business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future!
"A Perfect Couples Trip"
My boyfriend and I had a great stay at the Best Western Ocean Sands Resort. It was my first time visiting the ocean and our stay made everything so much better. Our room was clean and spacious and our balcony/view was beautiful. I have no complaints about the staff or room itself. We appreciate the value and quality of service we received from the hotel!
We are elated to hear you had a great stay with us! This is our goal with every guest and we're happy to have succeeded with you! See you again soon!
"awesome"
Awesome place kids friendly good location the only issue we had was the parking they dont have enough parking otherwise it was really good hotel i highly recomended for the families this is our new place for sure
Thank you so much for staying with us and sharing this wonderful review! We are so happy you enjoyed the stay and look forward to having you with us again!
"Wonderful"
We checked in with Collin who was so friendly .easy fast checkin .he explained everything to us even how housekeeping works and more .Mary our housekeeper was amazing .the bartender at the Tiki bar was so nice we made sure to stop and say hello daily the room clean beach amazing and pool
WE'RE GLAD YOU HAD A WONDERFUL EXPERIENCE HERE AT OUR RESORT. THANK YOU FOR YOUR COMMENTS AND COME AGAIN.
"Worst experience ever"
The parking at this establishment was garbage; also there is only one elevator for the whole building makes it very hard with a baby and other items. Odor in the room from the carpet it hadnt been changed since the 90's .
WE COULD NOT LOCATE YOU AS HAVING BEEN A PRIOR GUEST OF OURS. THIS REVIEW IS SUSPECT AND SHOULD BE REMOVED.
"Nice family friendly hotel"
My family really enjoyed our stay. The staff were very nice and helpful. Our room was very spacious with a great view of the beach. The whole facility was very clean. The continental breakfast was better than we expected. We plan to stay here again in the future.
"GREAT STAY"
everything was great, the best western staff were very helpful in all our needs and the view from the room balcony was great and we enjoyed everything about this BEST WESTERN MOTEL. THANK YOU for a great time
Thank you so much for sharing this awesome review and for staying with us! We appreciate the wonderful comments about our hotel and staff and look forward to having you with us again soon!
"Older hotel with small feel and not a crowded feeling when full!"
This property is well tended but it is old. That brings some pluses - like good sized rooms and a FABULOUS location directly on the beach. Outdoor pools and a small lazy river were in multiple locations (this property had 3 separate buildings) but most of them were with the 10 story building. Indoor pool and hot tub were under the 10 story. The Tiki bar was open from 11ish to late. Very nicely run. They had a 'served to you' hot breakfast that had hot eggs, meats, biscuits. It was different each morning we were there. They had the usual waffle machines, cereals, and muffins. Very generous breakfast. We had a 2Q and sofa room. It came with a kitchenette that had a mini sink surrounded by the stove and oven (pots & pans, dish soap), microwave, and dorm sized refreg. There were cups, plates, spoons, forks, etc. if you wanted to wash dishes. A few handy cabinets here to store snacks and such in. There was just the standard square table w/2 chairs. The balcony overlooking the ocean had 2 chairs also. Manager Dan C. was around being attentive to guests and a good listener. He cared about his property and guests. Overall a super place for the cost!! Good location on the beach and good location for access to needed things.
"Best Vacation Spot Around!"
Traveling to North Myrtle Beach and staying at the Best Western Ocean Sands Beach Resort never disappoints! We have been vacationing here for over 20 years and each year gets better and better! The Team at the BWOSBR is top notch! They go above and beyond to make sure we have the best trip ever. We feel like family here!
Thank you so much for so many repeat visits! We strive to be your home away from home and it sounds like we succeeded! Have a great day and see you again next time!!
"Fantastic Hotel!"
Very clean and comfortable Hotel right on the beach! Unbeatable ocean view! Amazing sunrise and sunset views. the poolside Tiki Bar has all the goodies for the parents while watching the kids drift around the whirlpool.
Thank you so much for staying with us and taking the time to share this wonderful review and score! It really does mean so much to us to know you were happy and had a great stay! See you next time you are in town!
"Perfect stay for large families"
Great location! Although it's an older hotel, the rooms are large and you have access to the beach and multiple pools. The entire hotel team provided excellent customer service. It was actually less expensive than other non-ocean front hotels and with three beds, it's a great space for families with kids.
Thank you very much for staying at our hotel and then taking your time to share this very kind and thoughtful review! It means a lot to us! See you next time!
"Nice staff nice hotel"
So this was a vacation with my guy and we were largely looking to just relax after all the stress of the last fee years. The staff at best western was fantastic. They were so nice. For example my first date there I walk out of the room to explore and am looking around and go Humm and a nice I think she is a facilities woman (from Maryland originally later learned) hears me and asks what I am looking for and I tell her where are the pools, the beach access, and hot tub and tiki bar and she walked me around to each not just pointed. Now they are not far but I work in customer service and that is above and beyond. Breakfast is waffles ,yogurt,fruit,cereal, eggs, potatoes and seems to switch between sausage bacon or ham and then there is usually 1 more item biscuits and gravy or tortilla or biscuit sandwiches. Some packing advice I wish I had. 1. Don't bother with your cute floppy hat with wide brim unless has strap to keep on head it will blow off save it for brunch. 2. Do bring your beach chairs and beach umbrellas. There is a beach stuff store about a block away that sold us umbrellas for 15 and anchors for 10 each but better then beach rentals which are 45 for 2 chairs and 1 umbrella per day. Overall nice but not glamorous hotel with fabulous staff and a reasonable price. If you are looking for the 4 seasons this isn't it but it is a clean nice hotel with nice pols and hot tub steps from the beach.
Thank you for staying with us and sharing this very honest and upfront review! We very much appreciate you taking the time to let other folks know about our facilities and staff! Please visit us again soon!!
"Great value for all travelers"
Just finished 5 nights staying at the hotel. Definitely would recommend. Great value. Incredible view of the beach. Nice pool. Good location near tons of restaurants. Room was good and clean. It is an older hotel but it is well maintained. Bed and pillows were comfortable and it was quiet at night. Staff was very nice and professional and helpful- Dan, Michelle and the lady who served breakfast. If you are looking for a hotel on the beach with a pool in a good location at a good value than this is your place. Will be back to stay again.
Thank you so much for this incredible review! We really appreciate you staying with us and letting everyone know you had a great time! It really means everything to us that our guest leave satisfied and have a great time!!
"Would recommend "
We had an excellent stay here. Our room was clean, the pool and patio area was clean and it was convenient to have 2 pools and the lazy river to choose from. Nice hot breakfast. The location was good as well.
Thank you so much for staying with us and sharing this awesome review! We are so pleased to hear you had a great stay and enjoyed out location and we are looking forward to seeing you again in the near future!
"Good quality for the price"
We had a great stay. The cleaning staff was wonderful, and the hotel staff were helpful. The location was great as well. We have stayed at this hotel twice and would again. It could use some updating, especially the kitchenette and balcony furniture, but overall a good bang for the buck. Be sure to meet Shelly at the poolside Tiki Bar for drinks!
We just wanted to let you know how much your review means to us here at Best Western Ocean Sands! We do all we can to provide our customers with the best service and it always makes our day when a customer appreciates it. Thanks again and we hope to make your next visit just as positive. Have an amazing day!
"Beach stay"
We have stayed at this hotel regularly for past 15 years when going to north Myrtle beach. The facility is a little dated, but the beds are comfortable, the room is clean, and it there is a fantastic view. It is family hotel, and everyone is friendly. There is a kitchenet in every room and the internet works great. I prefer the size of the hotel because is smaller than the huge time share places available on the strip, so it is not as crowded.
"Can't Beat the View"
I grew up coming here and continue to bring my family. I love that all the rooms are oceanfront and I can watch the ocean while cooking, eating and lounging, from the room or the balcony. The pools are great and there's always time to run out to the beach since you are on it!
"Great beach hotel!"
We loved our stay here. We were given an upgraded room upon arrival which had a balcony with a great view of the pool and the ocean. We loved the kiddy pool and tiki bar area (the pool was a huge hit with our kid) and the beach access was amazing. Our room was spacious, clean, and comfortable. We'll definitely stay here again!
Thank you so much for staying with us and taking the time to share this wonderful review! See you next time!!
"Price too HIGH"
The receptionist was nice and helpful. Breakfast and servers were good. The price of the room was very high. If they had a 50% off I still probably wouldn't stay here. There are better value hotels in this area.
We are disappointed to hear you did not enjoy the stay. We make sure to price the rooms according to the area market and we always try to be the lowest among our competitors!
"Needs updating, but ok for price."
The hotel is right on the ocean and we had the perfect ocean view, but the sliding glass door to our balcony had been broken and did not lock. The hotel needs updating, but the room was clean. It was ok for a weekend stay.
Thanks for staying with us and taking the time to share your review. It is our fault for not letting you know that behind the curtain is a security bar that locks the sliding door in place!
"Much needed vacation"
This is our 3rd time with this hotel. Usually we book a regular room. This time we booked the king suite. Our room wasn't quite ready upon arrival, which was fine. Both ladies at the desk were awesome in having the staff get our room ready faster. As always, beautiful views of the ocean! Hotel staff is always helpful. Our room was spacious as we'd hoped. This is why we keep coming back!
"Great value for the price"
We stay here twice a year. The people are always friendly and helpful The rooms are always clean and the hotel is centrally located to the activities we enjoy doing the hot breakfast is good and the Tiki Bar is a nice place to sit in the evening and relax with a drink.
We are so glad to be your constant hotel of choice when you're in North Myrtle Beach! As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care!!
"Very Comfortable"
We enjoy just relaxing on the balcony, watching the surf and beach. The executive suite can accommodate 8 people, but we get it for just 2 because of the Murphy bed facing the ocean. It's nice to see and hear the surf from bed! The full kitchen is also nice. Surely a family would be comfortable.
We are deeply elated that we have been your constant hotel of choice when you're inNorth Myrtle Beach! As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care!!
"2022 stay"
The room we had was always clean, services provided was excellent. Food server (breakfast only) was very good. Meals server hot and server explained what your choices available. Very friendly staff. Will return soon.
"Amazing customer service, with a capital A!"
If you are a fan of the best customer service anywhere choose Best Western Ocean Sands Resort! Room was clean and nice, a tiny bit older but very clean! Stay was made great by the level of customer service though! Each and every contact with staff was delightful!
Thank you so much for this awesome review! We really appreciate you taking the time to share this about your stay and our staff! It means so much!! See you next time!
"Our favorite place to stay in NMB"
We have stayed there many times. Very happy with the room . The room was very clean and everything was convenient.They offer a hot breakfast which we enjoyed. We had a very short walk to the beach. We recommend the Best Western as a great place to stay.
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future!!
"The staff was friendly and welcoming!!!"
I had a great and enjoyable experience at this location!!! Will be revisiting soon. The room was clean it had a fresh clean welcoming scent. It would be great if this property had a larger guest laundry. Other than that I would rate this property a 10. Management keep up the awesome work you truly have an amazing team.
Miss Cassandra, thank you very much for staying with us and and sharing this wonderful review! We are very happy when our guests leave satisfied and let us know about it! Looking forward to having you with us again soon!
"Great vacation getaway!"
My family loved this hotel! The room was comfortable and had a great view of the beach and ocean. The pool area was nice and the tiki bar was an added bonus! The staff were professional but friendly. We would definitely stay here again and recommend a stay here to our friends and family!
We Love being Loved! Thank you so much for staying with us and sharing this awesome review!! See you next time!
"A great place to stay"
What a great location far from the crowds.. yet plenty of places to enjoy the beach community. Perfect for time spent with family. We had such a good time in the week we stayed amd hope.to return soon..
Thank you so much for staying with us and taking the time to share this excellent review! We look forward to having you stay with us again soon!
"Helpful Staff"
Staff are very attentive. Any issue I had was solved within minutes. I have stayed here several times and would again. Earl on nightshift was very attentive when guest near me were very noisey and unrulely.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant! Looking forward to seeing you again soon!!!
"It's ok"
Took way too long for someone to come to the counter. Stood there for sometime to get toilet paper. The non front hotel is ghetto. Breakfast was ok. Tiki bas was super expensive. I will say it was clean and the rooms were decent.
"Beautiful Ocean View!"
Rooms were clean but definitely dated. Ocean view was great and staff was very helpful and friendly. Parking is very tight as well. Even a member of the staff said if you care about your vehicle to park across the street. I was on the second floor and right above the pool so it was a little noisy but I still had a very enjoyable trip and the price wasn't bad either!
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel! See you next time!
"Always exceeding our expectations"
This was our 8th or 9th visit to Ocean Sands Best Western at North Myrtle Beach and we come back because it suits our family's need so well. My kids love the lazy river, the indoor and outdoor pools and the hot breakfast is so helpful. We love the hot tub and the staff understands how much their friendliness and attentiveness to details matters. We have no reason to go anywhere else. Rooms are clean and everything is always in working order. Always tip top!
Thank you so much for all the repeat stays at our hotel! This means so much to us!! Please let us know when you are planning your next trip!! We'd like to a little something for you!
"Should not be open to the public - gross - stay away"
The minute I walked into the so-called :”lobby” which is the size of a closet, I knew this was going to be bad. No one was at the front desk but there were housekeepers just lounging around. I checked in only to find an absolutely discusting room - it is beyond old - paint chipping off walls, beds look like they have been there for 20 years, doors not secure and…. BUGS! I walked right out & demanded my money back. I didn't have another place to stay, but I would have rather slept in my car than sleep in that room. The front desk clerk was so shocked that I thought the rooms were unacceptable - he said he had never gotten complaints - hard to believe. I felt like I needed a shower after walking in that hotel. It should not be open to the public. So gross. Stay far away!
This review is VERY suspect! According to the frond desk, this guest did not stay and was only in the room for 5 minutes? Room inspected and found to be in great shape with no sign of ANY pests! Matter of fact, room was rented shortly thereafter to a guest who booked 5 nights! Trip Advisor should remove this review!
"Best Value for Services Rendered, beautiful ocean view & Friendly staff"
Overall it was excellent. I would say a 4.7….It has everything you need, a wonderful, friendly staff and great management. It has limited parking underneath the hotel itself, but plenty of parking across the street and overflow parking. Some things may be getting a little outdated for some people, but you can't beat the value of services. You have a small fitness center, full breakfast, 24/7 coffee, pools, heated pools, hot tub, lazy river, beautiful ocean front view, tiki bar and occasional bands, and great staff!
WE'RE GLAD YOU ENJOYED YOUR STAY, THE ISSUES YOU HAD WE'LL LOOK INTO FIXING THEM. THANK YOU FOR YOUR COMMENTS AND COME AGAIN.
"Huge Disappointment"
Resort? Not even close!! This is a cheesy oceanside hotel in a subprime area. Parking sucks; keys didn't work; luggage carts don't fit through doors; oceanfront view is the only positive of this hotel!
SO SORRY FOR THE ISSUES YOU HAD DURING YOUR STAY. WE'LL WORK HARD TO FIX THEM. THANK YOU FOR YOUR COMMENTS.
"Nice hotel and nice staff"
We really enjoyed our vacation at this Best Western. We had never been here before but will definitely return. The staff is great. Amy at the front desk was so sweet and the manager Dan really cares about your experience during your stay.
WE'RE GLAD YOU ENJOYED YOUR STAY. WE LOOK FORWARD TO YOUR RETURN. THANK YOU FOR YOUR COMMENTS.
"Love the beach"
The room is great right on the beach I could listen to the ocean all night the breakfast was ok we had a great time and did not drive around just walked everywhere all of the stores were close and the front desk had great suggestions on food
WE'RE GLAD YOU ENJOYED YOUR STAY. THANK YOU FOR YOUR COMMENTS AND COME AGAIN.
"My stay at best western"
It was cold while we were there couldn't swim or go to the beach, but just that time of relaxing in the room and able to see the ocean view it was a great stay im planning another small vacation with Best Western soon
Thank you so much for staying with us, Miss Betty! We very much appreciate the visit and this wonderful review! Please come visit us again soon!
"I would recommend this hotel for anyone whether it be for business or pleasure."
The staff was very nice and the hotel is clean and quiet. The manager,Dan, is very helpful with questions we had and is very friendly and welcoming. The area of the beach is very family oriented and the added amenities are great!
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and we hope your next stay is just around the corner. Call us if there is anything we can help you with!
"Clean rooms, decent free breakfast"
We stayed 2 nights at this hotel. I was pleasantly surprised that the room, not the elevator and lobby had a nice odor, not that musty damp smell many oceanfront hotels have. Our room was very clean and most of the facility was kept clean except the area coming in from the beach access. Our internet worked great except for once or twice when I think everyone in the hotel must have been using it. I think the beds could stand a better mattress and larger pillows. It wasn't the worst but wasn't great either. We had the free breakfast one morning and the eggs were not that dried powder stuff, they were nice and fluffy, the sausage, biscuits and gravy were very good too. I would have liked to see some fresh fruit. I liked that they served the breakfast, nice staff asking everyone if they had everything they needed. My main complaint would be that anyone can come from the beach and walk into the hotel without going through the lobby. No exterior doors from the beach to the elevator. Parking is also limited and most of it across the street. The other parking lot is for beach access and limits the time you can park there so they give out tickets to those exceeding the time. We enjoyed our stay and Myrtle Beach. I would stay at this hotel again.
Thank you very much for staying with s and taking the time to share your experience! We look forward to having you with us again soon!
"Not as Good as It Once Was"
I have stayed at this property a couple of times a year for almost 15 years. For the first 8 they continually made improvements but for the last several years they have gone the other way. I used to recommend this hotel but can no longer do so. The good- location, friendly staff. The bad- parking, room maintenance, breakfast (Econo Lodge) quality and resort fee(not really a resort).
We are sorry to hear your thoughts have changed over the years. We do have 8 different parking areas with several just across the street from the beach. Most folks seem to enjoy our breakfast as our breakfast scores are usually very high! Lastly, the resort fees are common throughout the area. Almost every larger hotel has them and we have made sure ours are among the lowest!
"Great value and a diamond in the ruff. Heated pools and great views. Saw a dolphin right out from our balcony."
Such a good value . Super friendly staff and beautiful views from balcony. Jacuzzi was clean and worked well.Continental breakfast was excellent. Rooms were large and even had a fold out in the living area for our snoring family member. Warm shower and fresh towels plus nice appliances to use. Would go back for sure.
Thank you very much for staying with us and taking the time to share this very kind review! Please come visit us again soon!!
"Great Place to Stay"
The rooms were great with views of the beach and steps away from the beach. The staff was very polite, professional and willing to assist you with any issue. Also they serve breakfast that has great reviews.
THANK YOU VERY MUCH FOR YOUR COMMENTS AND COME AGAIN.
"Anniversary Stay"
Stayed at the Best Western Ocean Sands for a Anniversary get away. Enjoyed the hotel and staff. Everyone was pleasant and very helpful. Room was comfortable and housekeeping staff outstanding. Morning breakfast was more than enough,good variety (changed every morning).
WE'RE GLAD YOU ENJOYED YOUR STAY. THANK YOU FOR THE COMMENTS AND COME AGAIN.
"A Diamond in the Rough!"
If you're looking for things to complain about, you'll find them anywhere. If you're open to dwelling on your overall stay, the people who are determined to make it the best possible, the people with whom you share it, and all that the property has to offer, you'll find that here. -The Sinclair Clan -Toronto, Ontario, Canada
Thank you so much for this very well said review! We always want our guests to have the best experience while they are here with us! See you again soon!
"Great beachfront experience"
Enjoyed our stay and this beachfront property is right on the beach (a very short walk to the water). Our room had two TV's a kitchen and a separate bedroom and living room with a great oceanfront view. The manager, Dan, was most welcoming and greeted us upon arrival.
"Do not recommend"
I would not recommend this hotel. It was dirty and had very low water pressure and no hot water. The hotel needs updated and the carpets are dirty and felt greasy. I would not recommend to stay here unless you want a poor quality experience. There are much nicer places in the area to stay
SORRY FOR THE ISSUES YOU HAD DURING YOUR STAY. WE'LL WORK HARD TO FIX THOSE ISSUES. THANK YOU FOR YOUR COMMENTS.
"Great experience every time I stay here. "
Great service rooms are always clean. Love the breakfast spread every morning. And the ocean front view is awesome. I would stay here every time I'm in town if rooms are available. I really like that the hotel has plenty of parking.
WE'RE GLAD YOU ENJOYED YOUR STAY. THANK YOU FOR YOUR COMMENTS. COME AGAIN.
"Smelly, old, and dirty"
The room smelled like old wet towels, it needs to be renovated and done the correct way, and it was dirty ( mouse poop in the cupboards, and hair in the bathroom). The beds were also very uncomfortable!
We apologize the stay wasn't up to your expectations. We will definitely have a look at the room you occupied, however I can tell you we haven't had Any problems with pests of that sort! We use a Best Western Endorsed company who does an excellent job! One other point of note, we checked and could not find any correspondence from your room during your one night stay. We would have loved to have had the opportunity to present you with another unit more to your satisfaction!
"Great Location!"
We had a blast at the Beach. Our hotel stay was quiet and relaxing. The breakfast was better than I could have imagined! The manager went out of his way to make sure our stay was great! We will definitely return to this Best Western in the future!
THANK YOU FOR YOUR COMMENTS. PLEASE COME AGAIN.
"Nice Hotel, but terrible parking"
Room was very clean, Everything worked, Check in was quick and outside was clean. No complaints with anything other than parking. Its very tight and if you're not in early finding a spot can be tough. I have a new vehicle and was concerned every night I would find a dent or door ding due to tightness of parking spaces and lot. I really liked this hotel and would go again, but only in off season. Morning breakfast staff was awesome too.
Thank you for staying with us. We are going to have to speak with our desk staff and make sure they are letting guests know about all the parking options we have. We literally have EIGHT parking areas!!
"Great location"
The hotel is located along the beach, beautiful location, hot breakfast, 2 pools, lazy river, fitness area. Enjoyed sitting on balcony with cup of coffee and listening to the waves. Relaxing!! Looking forward to coming back!!!
Thank you very much for staying with us and taking the time to share this great review! We do have EIGHT different parking areas, some of which are located directly across the street from our buildings and a very short walk!
"Superb view exceptional value."
Awesome stay. The rooms are a little dated but very clean and comfortable. There were plenty of breakfast choices. All of the staff was very friendly, particularly the breakfast attendant. The view was just great and it is only a few steps to the beach. The resort is close to many of the places of interest and the parking is convenient. We highly recommend Ocean Sands!
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!!
"Great family getaway "
Staff was very friendly and helpful. Plan to stay here again on our next visit to Myrtle Beach. Room was clean and we had limited housekeeping. Breakfast was good considering the COVID restrictions.
Thank you so much for staying with us and taking the time to share this wonderful review! See you next time!
"Best place on the beach! I wouldn't recommend staying anywhere else, for the price but especially the service."
Best place on the beach to stay! Wouldn't stay anywhere else considering they have the best service and value for the money! Clean rooms great staff not enough to stay say about this place! When you want to
Wow! Thank you so much for staying with us and sharing this fantastic review! We are so glad to hear you enjoyed the stay this much and cannot wait to have you back!
"Great stay at this hotel"
North Myrtle Beach Best Western is best deal for the price. Location is great. Amenities are awesome. Staff are super nice. Very clean. Love the balconies to see sunrise and sunsets. Several pools with one heated during the winter.
THANK YOU FOR YOUR COMMENTS, COME BACK AND VISIT US.
"Great location"
If your looking for an upscale and modern place with all the bells and whistles this isn't for you. If you want a clean and comfortable room with a nice kitchenette and a staff that cannot do enough to make your stay enjoyable this is it. Near(drive) to restaurants and grocery stores) and a great walkable beach you can't find one better.
THANK YOU FOR YOUR COMMENTS. COME AND STAY WITH US AGAIN.
"Best Western Ocean Sands North Myrtle Beach"
Our first trip to Best Western Ocean Sands at North Myrtle Beach. Absolutely loved it. It is one of the few hotels that have a full breakfast. Covid safe... They serve you. We stayed on the 10th floor and the view was out of this world... We will definatly be back...
THANK YOU FOR YOUR COMMENTS. COME AND STAY WITH US AGAIN.
"Nice Getaway"
Husband and I wanted a quick getaway for a little R&R. Staff was exceptional, room was clean and bed was comfy. Room decor was average. We were even given a late checkout and a Best Western members gift bag with bottled water, Grandma's Chocolate Chip cookies, as well as a local map and other brochures for area attractions.
THANK YOU FOR YOUR COMMENTS. PLEASE COME AGAIN.
"Birthday get away"
Third year in a row we've stayed here. It has become our tradition. Always get an oceanfront room. The staff is always super friendly and helpful. The room was an oceanfront king. Beautiful views love hearing the waves crashing.
Thank you so much for the repeat visits to our hotel! We really appreciate the time you took to share this kind review! Please come visit us again soon!!
"Okay, but not great"
Very outdated and needs remodeling badly to stay up to par with the nice hotels nearby. It was clean enough but nothing fancy by any means. This hotel is in a great location so at least it has that going for it. The staff was very nice so that's another plus. That's about all I can say positive though. Bathroom sink, toilet, and shower drain very slowly. They definitely need to get that fixed. I'm not sure we will return.
"Enjoyed our stay here!"
The staff here are fantastic! Friendly, courteous and very helpful from check-in to fixing any issues in the room to serving us a nice hot breakfast including biscuits and gravy, yummy! Although the room is a bit dated, it was cozy, comfortable and had everything we needed to enjoy our stay, including a view of the beach and ocean! Thanks to Taylor, Eva and the maintenance guy for making our stay a wonderful experience!
Thank you for giving us a great rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
"Will return"
I really enjoyed my stay here. The staff were very welcoming and attentive. I was allowed a early check-in, offered upfront a higher room location for better views of the ocean and they were so pleasant as though they loved their job. Every person that I encountered had a smile and greeted me. The room was older but no complaints because it was extremely clean. Kudos to their housekeeping! I will definitely stay here again.
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests the best way we can. If you're traveling to our area gain soon, don't hesitate to call us!
"we had a very merry christmas"
the hotel and staff were great, our room was great and a good time was had by all!!!!!!! I had to return home during the middle of our stay but it worked out that i could return with no incidence. it worked out great
Thank you so much for staying with us and taking the time to share your review! We are sorry you had to leave early and would love to have you back whenever you can come again!
"Traveling around"
Over the holiday we made extra time and needed a place to stay. It was clean and everyone was polite and helpful. The views to the beach from our room was fabulous. The breakfast was good and filling.
Thank you so much for taking the time to share you experience at our hotel! We are looking forward to having you back with us very soon!
"Beach Front View"
The hotel is older but in fine shape. The location with the beach front balcony on the room offers a great experience watching Dolphins, fishing fleets and access to the beach for walking only a few feet away. There is a good restaurant a block away. Easy access to the main drag with anything you need.
Thank you very much for staying with us and taking the time to share this exceptional review! We really appreciate it and look forward to your next stay with us!
"Budget on the Beach"
I was completely surprised by the view from the balcony and the friendliness of the staff. The breakfast was an incredible surprised too with ACTUAL hot food - eggs, sausage, biscuits and gravy, and hash browns! We booked this last minute as a weekend getaway and I am so glad that this is where we ended up. I was expecting a run-down room maybe only 2 floors up, but we arrived and ended up in the tower - 7 stories up! Beautiful view of the sunrise every morning over the Atlantic and quick access to the beach - literally right outside the entrance area. Being November, the heated pool area was nice as well. Very close to Myrtle Beach attractions, but far enough away that we could get some sleep at night with the balcony door open to hear the waves.
Thank you so much for staying with us. We are happy to hear you enjoyed our hotel! We are here for you whenever you decide to come back to the beach!
"Exceeded expectations"
This hotel was perfect for our family. The room was much larger than expected and very clean. The bathroom looked brand new so possibly just remodeled. It had everything we needed to be comfortable and more. I'd highly recommended.
Thank you so much, Miss Alicia! We really appreciate you staying with us and taking your time out to share this fantastic review! Please come visit us again soon!
"Affordable beach-side hotel"
Although the building is a little dated, the staff members at BW Ocean Sands are friendly and helpful. Parking at the location is very limited, but there are two other lots, one directly across the street and another just down the street a little way (across from their other building). Breakfast was EXCELLENT! Hot and tasty items and quite a variety as well. The ocean view was really nice and getting to the beach was a very short walk.
THANK YOU FOR YOUR COMMENTS AND COME AGAIN!
"Clean/friendly/relaxing"
This was our first time to Myrtle Beach. Mom 87 years young, my sister and her husband. All ready for a relaxing vacation, and we got it staying here. People were very nice, rooms were clean and we felt comfortable.
Thank you so much, Miss Lexie! We really appreciate you staying with us and taking the time to share this wonderful review!
"A stay at the beach"
The Best Western Ocean Sands is exactly as named because it sits right on the beach ! This motel has all the amenities at a bargain price , a lazy river inside hot tub and swimming pool, an outdoor swimming pool , and a great tiki bar and patio area . The motel is also very conveniently located to shopping and restaurants .
We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us!
"Very simple!!!"
People were great here. I showed up early and they were able to get me right in. House keeping was always near during the day in case I wanted anything extra. Room was facing the ocean. Pretty sure they all face the ocean also.
Thank you, Mr. Rogers! We appreciate you staying at our hotel and taking your time to share this very nice review! We look forward to having you back with us soon!
"Excellent stay"
Clean property, inside & out. Friendly, and helpful staff. I appreciate a good, comfy bed and will be staying again soon. It was easy to book online, breakfast was hot and fresh as well as a clean area to eat.
Thank you so much for staying with us and sharing this awesome review! It really means a lot and we are looking forward to seeing you again soon!
"A wonderful place to stay"
Dan the manager and his staff make you feel like your family. The furniture may be dated but the hotel is very clean. You have a nice kitchenette with stove fridge microwave and dishes. The hotel is Ocean front.
Thank you so much for staying at our hotel and taking the time to share this exceptional review! It means a lot to us! See you soon!!
"My mini vacation"
The staff and amenities were excellent, a perfect retreat for a cold weekend.my daughter, grandson and son-in-law were right next door, which was satisfyingly convenient. I plan on staying again in the months to come.
Thank you so much for staying with us! We really appreciate that and you taking the time to post this very kind review! See you again soon!
"Exceeded Our Expectations!"
Having children and grandchildren, we've rented condos or houses large enough to accommodate our family the past few years. When my husband and I decided on a last minute couples trip to the beach, we decided on the BW Ocean Sands Resort. Being reward members, we felt like it was a good option, but it really exceeded our expectations. The staff were professional, friendly and eager to help and the breakfast area was clean with attendants serving and complying with covid standards. Our room was clean with nice linens and pillows, and the shower was as good as ours at home. The view from our 5th floor balcony was spectacular! There are two reason I did not rate this a 5. 1)The mattresses were totally worn out and 2)the cable provider for the TV service is just horrible. This is certainly not a luxury hotel with all of the extra amenities, but if you are looking for a nice clean basic hotel, I recommend you give it a try!
Thank you so much for staying with us and taking the time to share this exceptional review! We will definitely check the mattress in the unit you stayed!
"Great location, wonderful staff, and all those affordable oceanfront rooms!"
This was my 4th stay at the Best Western Ocean Sands Beach Resort. It originally caught my eye because of the price of its oceanfront rooms. Then, I stayed the first time, and I was impressed with everything...the size of the rooms, the location of the hotel, the amenities, and the courtesy of the staff. And now, it's how I'm treated as a returning guest! Wonderful people working in a family-owned hotel! It's nothing fancy, and the rooms have become a bit dated, but it's absolutely a price-friendly gem for a beachfront hotel.
SORRY FOR THE ISSUES YOU HAD DURING YOUR STAY, WE'LL WORK HARD TO FIX THEM. THANK YOU FOR YOUR COMMENTS.
"Best Hotel & Staff!"
I have stayed at BW Ocean Sands for years now and this year was great as always! The staff is amazing and the location is the best! My First Choice every trip and have already started looking at dates to book for 2022.
Miss Janice, we really appreciate you staying with us all these years! It means so much to us! Thanks for all the kind words about the staff and for us being your first choice!
"Great Beach experience at a Reasonable Price"
Great ocean view room with balcony on the 6th floor, free wifi, free parking, and hot breakfast for a reasonable price. All staff were friendly, polite, and attentive. Plenty of time to have breakfast between 7-10am. Ocean with clean beach is right behind the property. Highly recommend!
Thank you very much, Maryjane for staying with us and taking the time top share this fantastic review! It means s lot! We look forward to having you with us again soon!
"Great Weekend Getaway!"
The hotel was quiet, the staff was friendly, pools nice & clean, the Tiki Bar and the bartender gets an A+, let's not forget to mention the ocean view was amazing. It's an older hotel so that comes with what you would expect but everything was very clean and that I will not complain about!!
THANK YOU FOR THE COMMENTS AND COME AGAIN.
"Great Location"
Great location! The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting North Myrtle Beach
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future!
"Highly Recommend!!"
I highly. recommend this Hotel! My husband and I visited for a weekend get-a-way. Wonderful clean rooms snd staff is attentive to your needs. Excellent location as well. Steps to the beach. Would definitely return to this hotel!!
Thank you so much, Miss Danette for staying at our hotel and taking your time to share this wonderful review!
"Good location, but that's it"
You can't beat the location but this place is beyond tired and dirty. The carpet is so dirty that my white socks were black after walking around the room for a few minutes. Also, the bathtub had a bath mat in it that could not be removed. It was so dirty looking that I felt compelled to wear my flip flops in the shower. I basically did not want to touch any thing in my room the entire time I was there and couldn't wait to leave. A few good points, once the parking is explained to you, it's good and the staff was nice.
SO SORRY FOR THE PROBLEMS YOU HAD DURING YOUR STAY. WE'LL WORK HARD TO FIX THEM. THANK YOU FOR YOUR COMMENTS.
"Randy"
We happened upon the Ocean Sands Beach Resort approximately 15 years ago and have not considered booking anywhere else. We prefer the Tower as all the rooms are ocean front with a balcony and kitchen amenities.
Randy, thank you so much for the 15 years of repeat business! It's folks like yourself that keep us going! Looking forward to the next 15 years!!
"Great Trip!"
My wife & I just took a quick beach trip. The accommodations were great and the beach was very nice for October. The Best Western is an older building, but it had been upgraded and was very comfortable.
Thank you so much for staying with us and taking your time out to share this very kind review!
"Short visit "
Stayed for a short trip. Room was very spacious but has certainly seen better times. Very outdated interior with a very ingenious but weird kind of air-conditioning. Or why would there be a big duct where you expect a wardrobe. Needs renovation quickly. Breakfast in Covid times was nothing spectacular. Beach access is very convenient, all attractions good to reach. Parking in front of the room limited, but when parking across the road not a problem. Average place
Thank you for visiting and providing this helpful feedback! Regarding the breakfast, most BW's have just a grab and go bag but fortunately, we know have hot items for our guests!
"BEST PLACE TO STAY"
We have been here 3 times in 5 years and love it! The staff is amazing and the location is great. Open our sliding door and there is the ocean. They have a tiki bar that the staff is amazing and great drinks! We will be back next year!!
Thank you, Dan for staying with us so many years and this awesome review! The Tiki bar has some drinks waiting for you on the house next time!
"Relaxing stay"
The room was clean and we had a wonderful view of the beach and ocean. The breakfast we had was good and everyone was friendly and willing to help with plenty of tables to set and have your breakfast.
"No value here"
Considering the value and a better Best Western standard for their plus and suites This is willfully inadequate. Yes you paid a heavy price for a great location but beyond that the hotel was outdated and there was scum on the bathroom walls unacceptable.
We really did try to locate you as having been a prior guest of ours but could not find any associated reservation. This review should be removed on that basis!
"“Wonderful Hotel”"
The hotel is a great place to stay. From the front desk employees, to the manager, to the breakfast, to the Tiki Bar, all were very helpful and friendly. It is a perfect location on the beach. The only downfall is that the rooms need to be redecorated, but everything else was fantastic.
Thank you so much for staying with us and taking the time out of your day to post this fabulous review! We appreciate it so much and look forward to having you with us again soon!
"Great Location!"
This is a great hotel! It's got a great location too, right on the beach. I stayed here when visiting several of my friends from the area. Great pool and gym. I will definitely be coming back to this location again!
Thank you, Miss Alexa for this very kind review and for staying at our hotel! We look forward to having you back with us in the near future!
"Back to MB"
This place goes above and beyond to be accommodating! From check in to checkout everyone was friendly and helpful. Lol, it's like your wish is their command. I can't say enough about what a great place this is! The rooms are clean, the breakfast is good and served safely in covered bowls, music at the pool/tiki bar on Friday….they are definitely a 10 in my book!
"sun and sand"
Very nice resort. Our room was updated so we had lots of room. We were close to marts and shops. All went smooth. The breakfast was very nice. We could start our day with breakfast, juice and coffee. My granddaughters enjoyed it. The staff were nice and welcoming.
"Ocean Front Hotel"
Great location in North Myrtle Beach. Room was well kept and clean. They upgraded us to a king suite upon our arrival. Tiki bar near pool easy access to beach. Rented beach chairs and umbrella. Totally enjoyed our stay, would recommend and definitely stay there again
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future!
"Long weekend get away"
Great location. Close to great restaurants, shopping and golf courses. Very accommodating staff. Good breakfast offerings. Located right on the beach. There is also a tiki bar and lazy river attached to the pool area.
Thank you so much for this awesome review! We really appreciate you staying with us and taking the time to share this!
"Disappointed"
Room worn and outdated; needed bathroom fan repaired - maintenance left bathroom a mess; hot tub filthy and had things floating in water; breakfast could have had more self serve options (aware of COVID-19); view was great; right on the beach; value not good for money we spent on room
Thank for staying with us. While many Best Westerns only have grab and go bags for breakfast, we have scrambled eggs, potatoes, biscuits and gravy, bacon or sausage, cereal, breakfast bars, coffee, and juice! Wow...making us hungry just typing that!!!
"Great location/views /friendly staff /hotel needs a update"
As BW Rewards member, we stay at lots of Best Westerns and while the BW Ocean Sands has many great amenities it is in need of a update badly. This hotel could be perfect if some upgrades and updates where done as far as the rooms are concerned. While it was clean, the bedding, furniture and decor are in need of a major update. They have everything else going for them such as the beautiful location close to the beach and a very helpful and friendly staff but the rooms are the negative. If this hotel was redone in a coastal theme with no carpeting, etc it would be perfect. With that said, we would probably not stay here again until that is done. Also, many guests were complaining about only having one elevator serving the entire building. The waits can be long if there are lots of guests.
Thank you very much for staying with us and sharing this review. We will definitely take your comments into consideration while we make our updates this winter!
"Good/ Great"
Friendly staff. Good warm breakfast. Rooms were clean but old. Gotba room with a great ocean view.. Carpet and AC very old. Remote control for TV in room did not work. Tiki bar had a wide variety of drinks, no food. Beachside. Overall good to great experience.
Thank you so much for staying with us and taking the time to share this great review! Please come visit us again soon!
"Awesome View and Awesome Location!"
This Best Western is right on the ocean and is worth the stay! Besides being on the ocean, they have two pools, a lazy river, and a hot tub as well! The view of the ocean was breathtaking! Our family had a great time on our vacation while in the North Myrtle Beach area! You will not regret staying here!
Thank you so much for this excellent review and for staying with us! We really appreciate the kind words! Please let us know when you decide to book again as we've got a little something for you!
"Great value for the money"
Great stay, all the staff were very polite, friendly. ( all staff even maintenance guys prepping pool and cleaning around common areas in the morning). Rooms are fine, it's a beach hotel with a pool sand and water is expected. It's been a crazy year with COVID guests need to remember how hard these people have worked.
" It's been a crazy year with COVID guests need to remember how hard these people have worked." THANKS to you for this comment. As understaffed as we have been, it's so awesome of you to mention this. We have truly worked hard and tried to make sure every guest has the same experience they usually have when staying with us. Honestly speaking, that has been the biggest struggle! Hopefully, we will be hitting on all cylinders in the near future! Please email us after you make your next reservation here as we'd love to do something for you!
"Used to be Better"
We stayed here 4 years ago in August 2017 and had a wonderful stay. We were very excited to return this year. We had a good stay but the overall condition of the hotel has deteriorated. The rooms have not been updated at all and are not very clean. They definitely need to be renovated. The pool area was okay but could be better maintained. There was a hole in the window between the indoor pool and the outside pool area that needed to be fixed. The Tiki Bar was great as it was before. Shelly is the best bartender! We had an issue with our room keys- They weren't programmed for our full stay and we got locked out of our room. This was corrected by the front desk. Also, we did not stay in the exact room we booked. The hotel did call us that day before we checked in. They were polite and offered us a similar room without a sofa bed. We did not stay in the exact room we booked, however. We do not plan to stay here in the future unless the overall state of the resort changes.
We apologize you did not have as enjoyable of a stay as you've had in the past. We are definitely planning quite a bit of upgrades and renovations this winter.
"Not worth the price."
We Best Western because we had a good experience in VA a few years back. Unfortunately, this was not the case. For what we got, the price was not worth it. The only good thing to mention is the friendly and helpful staff. There is only one inconveniently place elevator, there is not enough parking spaces for the number of vehicles in building. Worst of all is that the parking does not have cover so the vehicles are in the hot sun during the day an if you arrive past 10 am from your outing the parking arrangement goes a couple of blocks away in a grassy area. In addition, the complimentary breakfast is not well supplied because when we arrived around 9 am, it had run out and had to wait 3-5 minutes two out of the three time we attempted. The two pools are small and have no towels available to dry off, you need to get them from the main office. The lazy river is a small ellipse which is nothing else than a moving water. There was smell of smoking in the build. It is very unlikely we'd visit this hotel again.
Thanks for staying with us and sharing this review. We do have 8 parking areas but the main areas are located just across the street from our properties. If you stay in a large resort, you could end up on the 3rd-4th floor of a parking deck! Most hotels do not supply towels for the pools. However, we do and have them at the Tiki bar or the front office.
"Worst ever! Dirty rooms."
Don't stay here. Rooms were Disgusting. The floors had food everywhere, there was human hair in the bathtub and even on the fresh towels that were provided. The room smelled like mildew. There were handprints fingerprints all over the mirrors and the doors.
We are so sorry you did not enjoy the stay. Did you asked to be moved while you were with us? Because we do see that you were a guest of ours for FIVE days??
"Family vacation"
My family and I enjoyed our stay at Best Western @ Ocean Sands Beach Resort. Check-in was a little long because of all the guest in the lobby, but we were totally surprised when we finally got the room and saw that it had not only 2 Queen beds, but a Murphy bed, and a sleeper sofa near the balcony. Along with a kitchen and full-size refrigerator. I did not realize that all of this came with it when I booked the room. The oceanfront view was beautiful. The only thing that I had wished I knew ahead of time is that housekeeping did not clean the rooms daily. They only provided clean towels and emptied the trash. This information was not indicated on the Best Western website when I booked the room. Overall we really enjoyed ourselves and will definitely stay at another Best Western in the future.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
"Cheaper hotel for cheaper quality"
When arriving, the young lady in check was very rude. Did not even ask for my ID to confirm my check in. Did not explain where any pools were or breakfast. This hotel only has a few parking spots by the hotel, which was not explained until I had to go back in office to find parking, which is across the street and if that is full, parking in a dirt yard two streets over is the next option. When we finally got to our room the last guest's food was still in the fridge. Had requested extra pillows which were not provided. When i phoned the front desk and asked she said they would look to see if they had any and provided ONE extra pillow. Elevator was very little as well which was an inconvenience as there is only one in the ten floor hotel.
"Reunion....Finally"
Stayed at the Best Western Ocean Sands for our annual reunion with friends we met in North Myrtle Beach in 2007. After having to cancel last year we were excited. The hotel was great, 2 pools, a lazy river AND a Tiki Bar. The entire staff were friendly and helpful.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!
"Great Location, Terrible Service, Very Dated. Management has to go!"
Loved the experience at the beach, the hotel has great location and great suites. Extremely outdated, dirty, bugs everywhere and no cleaning. The corporate needs to change the management, it's obvious they don't care about being hospitable in the business of hospitality. They are extremely short staffed, apparently need a lot of help. Apart from the dated state of things, they do not clean, you have to ask for fresh towels and toilet paper. The room had a musty smell, and they did not vacuum. Breakfast was a joke, & everything was given in a pathetic bowl. I also noticed the managements responses, very combative! Stayed at another BW , during the same week in Ocean City, MD, much better place, great service. Management has to go!!!!
We are on a Limited Housekeeping Service due to Covid. Apart from that, we also could not locate you as having been a prior guest of ours.
"Annex + roaches!!"
What a horrible filthy dump!! Arrived with family only to be informed that my husband and I would not be staying in the main building instead we would go to the ANNEX!! which was a god awful dump that was way down the road. The building looks like some old prisoner of war building, seedy characters hanging out smoking god knows what! Upon opening the door the overwhelming stench hit us full force, the smell of dank nasty carpet, it was an ugly old room, we were horrified!! We entered and I was freaking out because this looked like a typical “roach “motel. We were not comfortable opening our suitcases, not wanting to take any “friends” home with us so they remained closed, we slept in our clothes hoping and praying there were no bedbugs which honestly we did not see. At about midnight I had to go to the bathroom, I put on my shoes and used the light on my phone to inspect the surroundings, didn't see any bugs so was feeling a little better until I was coming back to the bed and saw a ROACH running across the nightstand I completely lost it, took my shoe off and beat it to death, then threw my shoes away! It made me feel so anxious and nauseous that I could not sleep at all, because you KNOW if there is one roach there are plenty more, I was terrified one would crawl on me whilst I was asleep, I wrapped a sheet around myself and stayed on high alert ALL night. Actually there was no danger of me falling asleep, every hour on the hour people were pounding on the door next to us, I could only imagine what was going on, nothing good!!! The next morning we were out of there, my husband got a refund for the rest of our days and we sadly left our Daughter, Son-in-law and Grandchildren behind, vacation ruined. Please do not stay here!!! By the way my husband is no light weight, he is ex military and has been all over the world, for him to say that this is the WORST place that he has ever stayed at says it al!!!
This review is extremely suspicious and should be removed. This "guest" could not be verified.
"Yikes!"
Don't go! The photos on the site are deceiving. We rented a suite which should have included a stocked kitchen. There was hardly any silverware (2 forks, 2 spoons) and only 2 pans. No pots to heat sauce, noodles, etc. No drinking glasses. We stayed for 5 days and never had the beds made. I eventually had to ask for housekeeping to do a quick sweep after day 3 because there was sand everywhere. Dead cockroaches in the stairwell. Lights by the pool area were burnt out and It was hard to keep track of the kids. Carpet was shredded in one area. There was black mold on the curtain and the room smelled like wet basement. Air conditioner unit smelled like it was leaking Freon. The smoke detectors were not functional. I asked for new batteries. One had been disconnected and the other was beeping. They did fix that for us because I refused to stay in the room until it was. Positives: it was quiet in the room even though there were a lot of families with young kids there. It is conveniently located with easy access to the beach. The staff is very friendly, but there were some things they just couldn't fix. Maintenance did come within 30 minutes of me calling to repair AC and smoke detectors. When I finally found a housekeeper she vacuumed the whole suite and had a beautiful positive energy. Complimentary breakfast was decent. Tiki Bar did serve delicious drinks and you'll need a lot of them to tolerate this place.
Sorry you did not enjoy the stay. Our kitchens are actually kitchenettes. They are not stocked like a kitchen inside a condo unit as we are a hotel so they are stocked with the basics only. The housekeeping service is a Modified Service due to Covid. This is recommended by the corporate Best Western office as a safety precaution for our guests and employees.
"We had a great time......."
The only thing I would change is housekeeping coming every day, we had a large group and needed towels and sheets every day. Sorry, but do something about the water pressure too. That sucked. The poolside bar was great, the lady there was very nice. The breakfast was great. I will stay there again.
We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us!
"Extremely outdated"
Inside room was extremely outdated, worn out bedding, rusted appliances, worn out carpet, bath tub was had scars and scratches all over to the point it looked nasty. Water leaking down on the patio from the AC unit above us. Also, it kept us busy chasing large roach-like bugs and killing them. Needs a overall renovation on the interior.
We could not verify that you were a prior guest of ours. It's possible this is a fake review wrtitten by a competitor.
"Dirty smelly false advertising."
There is an annex building that isn't mentioned that you may be put in. It doesn't have a private balcony but has roaches. It's down the street from the main building on a busy road with no sidewalk. The main building is smelly and the pools were brown gray
We could not verify that you were a prior guest of ours. But we did have a guest who wasn't happy with the Non Oceanfront room that they booked and paid for. Unfortunately, we were completely full and had no oceanfront to offer them. Instead of taking our offer and checking out with no charge, they stayed anyhow and decided to post a really bad review.
"Beach fun"
Had a wonderful stay and enjoyed the hotel as well as the beach. Hotel employees are always so nice and friendly. Hotel is located close to restaurants, music, family fun and shopping. Will definitely stay there again on next visit.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook page for promos that you might be interested in. Looking forward to seeing you again soon!
"Average"
Checked in first room wasn't very clean found bug in bed went to office and they gave us another room that was much cleaner but 2nd room had TV remote missing had a broken door handle in kitchen area that had duct tape around one side of handle and other side kept falling off, when to office and they brought remote up, the kids couldn't take a bath because the no way for tub to hold water. The room door was hard to open or close and the rooms need updated. The pool area was nice and the kids enjoyed them
We did out best to locate you as having been a prior guest of ours but could not do so.
"Good, Kid-friendly, but older"
Great location with very easy access to the beach. Tiki bar is awesome. Our room was spacious but very worn and dated. The mattress was old and very uncomfortable. Balcony was great. All rooms except in the annex have an oceanfront balcony/patio. Hot breakfast was excellent. This is a very kid-friendly place to stay. Parking can be a challenge - almost no on-site parking, and limited spaces right across the street. Limited access to beach chair/umbrella rentals - this is done by the City of North Myrtle Beach. Very convenient to restaurants and other activities. Staff is very friendly. The room was not cleaned while we were there, other than swapping out towels and emptying trash.
We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us!
"family vacation"
There were 3 buildings with one building separated by two other properties. Outside not well kept. I suggest calling and verifying what kind of room you will get so you do not show up and get a different room than you signed up for. Average breakfast.
We only assign the rooms by what is booked!
"Motel needs rennnovation."
Staff was friendly, but understaffed. The place needs to be rennovated from the front desk to the halls and rooms in the tower building. New lighter paint color would be pleasant in the hallways. We stayed 4 nghts and our rooms were not vacuumed once, no fresh sheets, beds were not made. Pillows are too soft. Only 1 chair in bedroom, only 1 luggage rack in a suite.
"Our go to for the Beach"
Thank you again for another wonderful stay ! Front desk professional service . Fast check in ! Quiet ! Which we loved .Our favorite place to stay !! Room was great .No problems at all ! Of course we will be returning again .Love the TIki Bar !
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!
"Great Beach Hotel Option!!!"
This hotel has great staff, amenities to include beach front and a tiki bar! The rooms with the kitchens even have a stove! Love how they separated the two sleeping areas and addition dresser with a tv!
"Great Place for Family"
We stayed at the Best Western Ocean Sands Beach Resort for a family vacation. The staff was very nice and helpful. The rooms were very clean. I felt very safe for myself and my grandchildren. The pools were enjoyable and being walking distance to the beach was great. The Tiki Bar was a plus also. I would definitely recommend this Resort to others.
Thank you very much, Miss Cheryl for staying with us and taking the time to share this exceptional review!
"Beach vacation"
I enjoyed my stay, but there were minor issues. The room was never vacuumed while we were there, and we were on the beach, so sand was constantly being tracked in. The door would sometimes not close properly, the shower was terrible - the hot water had to be turned all the way on to get any hot water, and if you turned any cold water on, the water would automatically be cold. We were staying in the Annex which appeared to be a motel that was bought by Best Western. It seemed as if we were paying hotel and resort fees for a motel. We also had to walk a short distance to the main office to get breakfast. There was no sidewalk, so we had to either walk over uneven terrain (through private property and by trash cans) or in the street. I am sure my experience would have been different if I had stayed in the main building.
Thank you for staying with us and sharing your review. We are on a modified housekeeping service due to Covid and are still unable to perform daily maid service. We are hoping this ends shortly.
"Great Location. Bad Experience."
Our team stayed here as part of a baseball tournament and this may have been one if not the worst hotel experience I have ever had. From checkin issues to broken appliances to dirty rooms there isn't much positive to say about this hotel. I will say the location is great.
We are sorry to hear you did not enjoy the Seven night stay! Our goal is the happiness of ours guests. However, if that cannot be achieved we are always willing to refund the unused portion on your account and let you seek lodging elsewhere. That said, you stayed all seven nights so we appreciate that!
"Beach vacation"
Very fun and relaxing hotel. Would recommend. Lazy river was nice. As beachfront as you can get. Very clean. North Myrtle Beach is much nicer area than Myrtle Beach. The only downfall was the parking. Had to park across the street
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!
"Cute Hotel with a great view!"
I loved that this hotel was on the beach with a pool option. I drove from Illinois with my 6 year old. Room was ready, clean with plenty of towels. The patio door/window were sparkling clean. Perfect! We had a great stay!
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
"Very poor experience"
Would not recommend staying at this hotel! Lacks parking, cleaning was less than stellar. Woke up with sore throat due to horrible smell in room. View was not worth the stay. What happened to BW's quality?
"Perfect for Our Family"
Our family enjoyed our stay at this hotel. The staff was very friendly and helped us out when we asked. Yhe breakfast was decent. The room was comfortable with a great view and great location. The beds were fairly comfortable and there were plenty of places to sit. The shower was great, weird I know. My husband is very tall and is a big guy, and he always has a hard time with shower sizes. We liked the two different pool areas a lot. The hotel location was good for access to the beach. We did not have a vehicle though and there were not a lot of places to eat around us. We had to use Door Dash but that worked out fine. Overall it was a great stay!
Thanks so much Miss Tanya! We really appreciate you staying with us and taking the time to share this wonderful review!
"My home away from home❤️"
I highly recommend this hotel! I have been visiting this hotel at least once a year and sometimes more since 2012! Very friendly atmosphere!! Ocean front rooms that are just a few steps away from the beach! The staff are always accommodating and always willing to assist you! My home away from home! I wouldn't stay anywhere else while visiting NMB!!
Thank you so much for staying with us and taking your time to share this excellent review! Please remind us when you're here again so we can buy you some drinks at our beach bar!
"Wouldn't Recommend"
The only thing this hotel has going for it is being beach front. It is dated and our room was not clean - not the fault of the cleaning staff just old, stained carpet that smelled. Maintenance has been neglected on the entire property - rooms - pool / hot tub were dirty. Breakfast area is small and crowded - limited choices. You can just tell when a property has been neglected and this one definitely has been. Wouldn't recommend.
Thanks for staying with us and sharing your review. We did inspect our pool areas with DHEC just today and everything was found to be in great order!I will say, there is some calcium buildup on our pool bottom that will be addressed after the season ends.
"Hard working and positive staff"
We stayed for 5 nights in June 2021. The hotel is clean but a little dated. It is a great value. All of the staff we met were friendly, hard working and accommodating. The staff is the best I have encountered. They made the experience great.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Check out our Facebook page for promos that you might be interested in. Looking forward to seeing you again soon!
"Clean rooms with a beautiful view."
You cannot find friendlier staff anywhere! The beach view is beautiful and just steps away from the hotel. Having a kitchenette gives you the option of eating in, taking a picnic to the beach, or enjoying a restaurant meal at one of the many locations close by.
Thank you so much for staying with us! Judging by the kind remarks, we believe you meant to rate us higher than 1 out of 5! :)
"Change the carpets"
Alright place just need to change the carpets in the room 311. And tell the front desk staff to not try to give people what they want them to have give them what they paying for. If you pay for a Queen suite give them it dont try to save it for there friends or family.
Thank you for staying with us! We only place people into the Exact room they book!
"Not the greatest"
The sliding door was broken and very old looking, I did not feel safe sleeping with the back door to the balcony open. Building needs renovation. It is not worth the price you pay for. Good beach view though.
We are sorry if the front desk clerks did not inform you about the security bar located behind the curtains which locks the door in place!
"Great place to stay!"
We have been staying here for the past few years and I don't have any complaints,the staff is friendly and very helpful/knowledgeable. The tiki bar is one of my favorites. I'll be back the next time I visit!
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit North Myrtle. We look forward to welcoming you back soon!
"A Great Hotel at a Great Location at a Reasonable Cost"
We've been coming to the Best Western Ocean Sands Beach Resort for years. The staff is friendly and the rooms are comfortable. It's like coming home to us. This hotel is located about two miles north of Barefoot Landing (right in the heart of North Myrtle Beach). We look forward to our next visit.
"Worse experience EVER!!!"
I only selected a one rating because you have to make a selection, other than that it would have been a 0 for me. So we decided to take out kids to the beach, found a nice 8/10 beach front hotel. We checked it around 7pm. Saturday morning, we complained about a leak in the bathroom and suggested our room be changed. The front desk said she would send maintenance, long story short maintenance talked to us Saturday and assured us they fixed the leak, so we continued our trip and walked to the beach. Sunday morning my son was taking a shower with my husband and the bathroom ceiling fell in and almost hit my son. Luckily I grabbed him in time but not before the the dirty water (possible feces) got on him. I let the front desk know about the situation and that my son or other children could have been seriously hurt. The manager (DAN CORTESE) did not care at all and blamed the guest upstairs in room 614 and stated that they did something in the bathroom to cause the leak. He showed no concern for my son and refuse to issue me a full refund after days of complaining. He stated “it was against company policy to issue refunds” I asked for corporate number and he wrote it on the back of a card and stated “it was nothing more I can do” Maintenance came and more water and debris fell down. They did not investigate the leak or fix anything. They put a new piece of drywall up. This could now happen to someone else's family or child. My son could have been serious hurt (he is a one year old by the way)
We were made aware about a leak in the ceiling in this unit. Maintenance did go up and repair the leak. We were then informed the next day at checkout time, the same event was taking place with water coming thru the ceiling. The manager was informed from maintenance that the guests above this room had overflowed their bathtub causing water to run into the room below. A ceiling tile was found to be hanging in the guest's unit and some water was found on the bathroom floor. We always compensate guests when there is an issue and we DOUBLE the recommended compensation given us by Best Western Corporate. For this scenario, their recommended compensation was a 1/2 night credit. Instead, we doubled that and gave the guest a FULL night credit. The guest insisted on Both their nights free but that is not usual policy at all, especially since the guest stayed the entire time.
"Quick place to stay"
My family and I really enjoyed our stay at Best Western. It was very quiet and the staff was very nice. The only complaint I have is a typical one. The beds are hard as a rock. Other that the bed complaint, Everything we encountered was nice and quiet and the beach wasn't to packed.
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel!
"Great Stay"
This was the 5th or 6th stay here. The middle of May. We were not disappointed..again! Room was clean, bedding was fresh. The staff is very friendly and helpful. The motel is in a great location with easy access to a ton of very nice restaurants and things to do. Not much parking in front of the motel, most is just across the street, which is not a big deal for us. We will definitely be back. Can hardly wait...
Thank you so much for staying with us so many time and taking the time to share this excellent review! See you again soon!
"CHUCK AND GRANDSON NOAH"
We had a great time as usual Ocean sands did not disappoint. I have been staying there for years and it has always met my expectations and more. The staff always goes out of their way to meet any expectations that I have
Thank you for making our hotel your second home when you're in North Myrtle! Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips!
"Vacation"
We always stay at OceanSands BW. Our first trip was almost 40 years ago. We love the ocean front rooms. 2 pools and lazy river pool. Breakfast served every morning. Always clean room and friendly staff. Can't wait until our next trip.
Thank you all so much for the repeat visits to our hotel! We really appreciate that and look forward to having you back with us again soon!
"Excellent older property that is kept CLEAN!"
Well kept older property that is a excellent value on the beach! Elevator a little small for my handicap scooter. Lights out in hallway on second floor. steel staircase from second floor needs top step secured. Pool deck too slippery, need sandblast and coolcoat..... excellent clean property. Excellent value on the oceanfront.
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!
"Not good"
Too many problems to list, but I can't see how all the great reviews got posted. Not to believe the online reviews. My original review to TripAdvisor never got posted. Hotel was old, smelly in room, doors slam loudly, hallways narrow. Two incidents of guests out of control (drunk, drugs). One incident of heated argument between hotel workers, very intense and frightening.
This review should absolutely be removed. Not sure if this person even stayed with us but we are sure that NO employee had any heated arguments!
"Never Again!"
Parking was horrible. Even with hotel overflow parking, not nearly enough spaces. You could get a contact high from all the weed being smoked. Not family friendly. The exterior of the hotel is unkept. The room was outdated but clean. I won't stay there again.
We did our best to locate you as having stayed with us previously but were unable to do so. Trip Advisor, please remove this review!
"Long overdue vacation "
Generally I'd give this hotel 5 stars, however, this time is different. It took 5 attempts to get our room keys to work (to the young lady at the front desk on 5/4, those keys weren't anywhere near cellphones as you incenuadted, this the main reason I'm giving 3 stars). The hotel staff upon arrival were amazing as usual. Thank you Dan for all of your help our first day. Mary, our housekeeper, was amazing! Thank you for all you do! We did have a difficult time getting fresh towels on Thursday,5/5. We will return!
"Quick stay in NMB"
We already had another resort booked for a long weekend and wanted to come a day early, so figured we would give the BW Ocean Sands a try with a reward night stay. The staff was very friendly when dealing with us. It was nice that breakfast was served during COVID and there was a nice outside eating area. View from the room and the location was great. The only negatives about the resort are the parking situation (it was clear to us where we could park, but the front desk worker came out to confirm where we could park) and only having one elevator in the tower we stayed. Would stay here again.
Thank you for your review and for choosing our hotel. I'm happy that youen joyed your stay and I'm looking forward to having you again as a guest in our hotel!!
"Like coming home"
I have been staying here for over 10 years and have never been disappointed! The staff is helpful and friendly and the views are great, especially the upper floors. Though it's not a “luxury” hotel, guests are treated as if it were and any need has always been met. It's like a second home and it's location and accommodations are great for a laid back beach vacation! Thanks, Best Western!
Thank you so much for all the return visits! We really appreciate this and the fact that you took your time out to post this awesome review!
"Amazing place to stay besides parking issues the staff were amazing it's clean, family friendly definitely staying again"
Great for family business or couples staff are amazing Amazing place to stay besides parking issues the staff were amazing it's clean, family friendly definitely staying again location to attractions and food and shows are good not packed and super busy like myrtle beach it's quite n laid back
"Great Value"
Ocean Front Rooms were Great. It is a perfect size for us, not one of those huge high rise places. Oh, and the bed/mattress was excellent. Very Nice and Pleasant Staff. We've stayed here before, sent friends who liked it, and we will be back.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner!!
"Great Location"
Only stayed one night but this Best Western was right on the beach. Michelle m, the bartender at the Tiki Bar was awesome. Made an outstanding Bloody Mary and was so much fun to visit with. Would definitely recommend Best Western Ocean Shores.
We are glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!
"What a view!"
Big Ocean view, super clean room, great very comfortable bed. We decided to stay in North Myrtle for a change since most of the things we do are in North Myrtle. Excellent location. We'll need to stay more nights next time!
Thank you very much for staying with us and taking your time to share this very nice review!
"Frendly , Clean , Fun"
The resort staff were all super nice and helpful! Cant beat being right on beach and not to far from Barefoot landing and other activities. Pool was enjoyable but it was great having both options right there. Rooms were clean and staff again always helpful .
Thank you so much for staying with us and sharing this very kind review! We look forward to seeing you again soon!
"Not the Best - Very Disappointed"
Have stayed at this property many times. It is a great location, and has ocean front rooms with a fabulous view. Most of the staff here is great. We recently returned from a 5 night stay, actually we booked 8, and left early to stay at another property. The breakfast staff was wonderful, especially Esther. Most of the employees were pleasant. The property lis worn and dated.. I will probably not stay here again, We had a balcony smoker to our right who was at on the balcony smoking quite often. Other properties do NOT allow smoking on the balconies. Also, we had a dog barking in the room to our left. And then our dial on the oven was stuck. Maintenance came up and pulled it out and told us to be gentle when turning the dial, The most disappointing problem was the bed. It was awful. Both beds were awful. We complained after the first night, and nothing happened. They came into the room to clean and did not change the box spring or mattress. So, the next day, we slept in the other bed, which was just slightly better,. We complained again and after another phone call, maintenance came. He said it was the box springs. He just replaced the broken box springs with another used one. Originally we were told that they would check to see if they had a new mattress for us, but that never happened. The replacement box springs was slightly better, but not the best. We tolerated it, but were very disappointed with the beds. Pool area was too noisy for several days.
We apologize that we did not meet your previous expectations. The comfort of a bed on vacation is definitely important, however beds are subjective. One guest may want a soft mattress while another may like a firmer one.
"Highly Recommend"
Location is right on the beach! Poolside tiki bar was so fun! Room was older but spotlessly clean and very well appointed for the price! Have stayed at 3 different hotels so far on this road trip. This is definitely one I would stay at again!
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future!!
"Go To North Myrtle Beach Hotel"
This is our favorite place to stay in North Myrtle Beach. Very reasonable rates. Always friendly staff. Great ocean front rooms. Best walking beach, nice and firm and flat. We generally make it down to North Myrtle a couple of times a year. While we have checked into other hotels we always end of staying here.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!!
"Perfect place to enjoy the beach"
So glad we chose this property. Upon welcome it was clear the property was physically nice but the staff made it great. We had a room in the building adjacent to the lobby building and enjoyed a fantastic view and the pool area with Tiki Bar beneath. Great value and although an older property, well kept. We absolutely recommend and would stay here again
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
"Won't Do It Again"
So, we rented the King Deluxe Suite which has a double bed separated from the king bed via the bathroom. So when you enter the room, you walk into the first bed sleeping area. This place needs a LOT of work. I will say the bed was comfortable and clean. Don't look closely at the rest. It needs a complete overhaul. The sliding doors didn't work properly. The smoke alarm was beeping every few seconds (maintenance did NOTHING so we took it down). The locking mechanism fell off the door jam. It was a joke. I don't even know what to say about the marijuana smoking going on even outside at the pool area of the tower building. We couldn't even enjoy our balcony because the pot was SO strong AND all the cigarette smoking. Look, I know everyone does the best the can affordability wise. I get it. We booked this with about 2 weeks notice so felt lucky to get something affordable but well.......won't do it again. You get what you pay for. The clientele was on the rowdy side. That's putting it mildly. Just say no. Move along.
We did our best to locate your account with us but could not do so.
"Beach trip"
We had a wonderful experience. My son & his friend totally enjoyed the pool and the view. Short trip but very relaxing. We will stay there again next time we travel to Myrtle Beach. Thank you for an enjoyable stay
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
"Loved the ocean views and waves"
I will begin by saying the location of this hotel is perfect. We always love to be right on the water and this hotel did not disappoint. Our room was directly over the pool so the noise of the screeching kids was ever present, even late at nite. There's also a tiki bar that has music playing. Sometimes the music volume is ok, other times it's so loud you can't hear the waves! The balcony has two worn chairs and no table for drinks so we pulled the ottoman outside, I'm sure we aren't the first to do so. A small table out there would be very nice. The AC was loud but worked ok. Beds were ok not the most comfy but the pillows were in dire need of replacing. So lumpy and worn, as well as the the blanket on the bed. It was worn and needed to be cleaned. Bathroom was normal size, nice granite top. Our hairdryer started to smoke so we called the desk, next morning they brought a brand new one. Small kitchen was useful, there was a coffee maker, small fridge and microwave. Breakfast and coffee served in building next to ours. Housekeeping came in each day and took our trash, made beds, gave us clean towels. No complaints they were great! All in all it wasn't a bad place just needs some updating.
Thank you for staying with us and sharing your review.
"Rating"
The light in the bathroom did not work the entire stay, which we stayed from Thursday to Saturday. Reported it and was told they could not get any maintenance men to come in. I did get a 25.00 credit for the inconvenience
We are very sorry the light in your room did not get fixed while you were in house. We will check with our maintenance department to find out what happened.
"Family vacation"
Right on the beach. Awesome tiki bar. Good breakfast. Reasonably priced. I didn't like that they put the blanket under the sheet so I didn't see it and went and bought a couple blankets. So I spent money I didn't need to but oh well. My fault.
Sorry about the triple sheeting method. That is a Best Western practice and sometimes it can be confusing. Thanks so much for staying and sharing this great review!
"Very nice hotel"
Michelle at check in was pleasant and recognized us. The view was amazing. Parking is was the only real downfall, it's across the street. The area is high traffic due to its location. I'd definitely recommend this hotel.
Thanks so much Andy for staying with us and giving us such a great score! We look forward to having you with us again soon!
"Bed mattress was most uncomfortable."
Could not get a good nights sleep on their lumpy and hard mattress. This is an older property but is super close to ocean. Front desk was not staffed properly and phones were not answered. I was at hotel three days in an ocean front room also overlooking pools (Tower Bldg) an never saw them clean the pools of decking. Apparently they are working with a skeleton crew. The staff was friendly when you could find them.
Thanks for staying and sharing your review.
"Great Team and Property!"
I stay here every year as the Team here has made everything perfect! Every request is handled with care and concern. I adore the clean rooms right on the beach front. Breakfast in the morning even with Covid is great! There was a mix up with one of my tee times that the golf course wouldnt work with me on but Dan made it right and got me to an even better place! Thanks Dan! Dont forget the TIKI bar for gathering near the beacha s well. Dan and Team will make sure its right for you!
Thanks so much for the continued stays with our hotel! We really appreciate our repeat guests and look forward to having you with us again soon!
"The way to stay"
In the age of computer everything the way to stay is simple face to face communication to be directed to answer your questions and get out the door when vacationing. We found this hotel to meet all of our needs as usual since Best Western has a huge collection of places to go to and stay in comfort. Stay here is on our list of to do again, we hope shortly. Pat Fitz Charlotte N.C.
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!
"Nice location "
The location was great. Convenient to lots of attractions. Hotel is older but the rooms are clean and comfortable. Beautiful views. The constant smell of pot was a huge deterrent and parking is limited. Btw don't park between the lobby and the tower. That is beach parking and it's a $25 ticket. Staff is friendly. For the price, it is worth the stay.
Thank you very much for with us and sharing this nice review! We do our best to let our guests know Not to park in the public beach access lots as the city seems intent on ticketing everyone without a pass.
"Lovely place to stay"
This place is really nice. The pool area was quiet. Everything was clean. Staff were friendly and helpful. Everything in our room worked properly. I really enjoyed our stay. I will definitely go back eventually.
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!
"Best location and employees"
Always stay at this resort when vacationing at Myrtle beach. Very friendly and helpful staff, feel comfortable with their cleaning and disinfection procedure. Enjoyed a hot breakfast on Friday and weekends, location great to get to attractions, room decor a bit dated but functional and comfortable.
We are glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!!
"Great stay for a short getaway"
Loved our beachfront room! It was large, with a small kitchen. The view was nice, and we watched the sunrise each day from our balcony. Only reason I can't rate at 5 stars is because the front desk staff were not very friendly. They ignored my check in request, and barely acknowledged my existence at checkout. Good help is hard to find I guess.
Thank you for staying with us! We apologize we couldn't locate you where you requested. We always do our best to honor requests but sometimes we are just not able to do so. Especially when we are 100% full like we were during your stay! As far as our desk staff not acknowledging you, there is no excuse for that! We will correct this!
"Peaceful"
During this winter month of February, it is nice Nice to just get away for a few days. My stay was relaxing and peaceful. I visited with family, friends and shopped. I enjoyed the seafood and even tried a new restaurant.
Miss Laura, we really appreciate you visiting us and then taking the time to share this very nice review! Please come visit us again as we will have a few drinks waiting for you at our beach bar!
"Wonderful, Safe Winter Vacay"
We have stayed here many times but it has been a while due to Covid. We decided to come during winter so our kids could see the ocean during a non peak time. We received an amazing deal on our pent house room, the indoor pool and hot tub was great for the kids, the view was stunning, breakfast was good, and we felt very secure with measures taken to ensure safety for the guests and staff. The entire area had safety measures in place from restaurants to souvenir shops to grocery stores to shopping malls. I am glad we chose to visit and I would highly recommend Ocean Sands to anyone wishing to visit North Myrtle Beach.
Thanks, Miss Erika! We really appreciate you coming to visit us so many time! As always, we will be looking forward to having you with us very soon!
"Nice Stay"
We enjoyed our stay. The room was oceanfront with a nice balcony. The room was large. The sleeper sofa and room colors could have been update for a more luxurious feel. The towels and sheets were soft which was great. Breakfast was OK due to the virus. We enjoyed ours in the room each morning after my husband picked it up. We would be happy to go back in the future.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Please come visit us again soon!
"Awful hotel, looks nothing like the photos."
We stayed here for a family vacation in December. Room was not cleaned properly. Room and building were old, outdated, and dirty. Everything in our room - hair dryer, remote, doorknobs, shower curtain - was sticky and had clearly not been cleaned before our stay. Our remote especially said “clean remote” on it, but it was covered in food from the previous guests. We had to wrap the remote up in a Kleenex just to use it. In addition to the dirty room, several guests were playing loud music all night, and the smell of marijuana was present all weekend. What is most annoying about our stay is the fact that we paid a resort fee even though we went off season (December). Parking was terrible, we parked across the street from the main office. This is a terrible excuse for a “resort” and I definitely do NOT recommend anyone stay here.
We could not verify that you stayed at our hotel. We checked our communication log and found no issues reported in the past two weeks! Our rooms are kept up very well and double inspected since Covid-19. This review should be removed!
"Excellent stay"
The staff here is extremely friendly and courteous. Staff very helpful. We needed extra TP and staff was very prompt. Even in the elevators, staff would speak and were friendly, you do not ever see that!
Thank you so much for staying with us and taking your time to share this fantastic review! Please come visit us again soon!
"Best mini vacation in nov during COVID"
I always have a good time.This time was different.Y'all are doing a fantastic job keeping everyone safe! I love best western ocean sands resort .This is the only place I will stay at the beach.Y'all have alot to offer!
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit North Myrtle Beach! We look forward to welcoming you back soon!
"Great Hotel!"
Took my 2 grandsons, we stayed in a queen suite and it was plenty of room for all of us! It had a kitchen with full fridge. Dishes and silverware also included. The boys loved the pull down bed and extra TV. The view was great. We will be going back again.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
"Always a pleasure to stay here"
If you're looking for some 5-star hotel with a grande entrance with high ceilings and chandelier's you should go elsewhere. If you want a practical place to stay with nice amenities and a great location this is the place for you. I've been staying here for several years and the staff is always nice, the place is always clean, and the view is what brings us back every time.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook page for promos that you might be interested in. Looking forward to seeing you again soon!
"Myrtle Beach Stay"
Nice beach and view of the ocean . The room was decorated for the beach area which blended in with the atmosphere. Due to the restrictions now in place we couldn't experience the breakfast but the bag was a nice replacement.
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon!
"Was ok"
Did not like the parking situation nice area had hair in our bathroom and the headboard fell off the wall hit my fiancé in the head. But we were on the beach so we just dealt with it. Would probably try again because staff as nice and hotels do miss hair now and than and things break. Parking is what it is when space is limited.
We tried finding you as a previous guest but could not. We checked all of our communication logs and maintenance logs and didn't see where a headboard was reported. The headboards at our hotel are fixed to the wall so one falling would be a peculiar incident.
"Good location, friendly staff, needs updating"
Pros: -Front desk staff was friendly and helpful -located directly on the beach -decent price -Comfortable beds Cons: -Rooms are dated, musty smelling -Grounds are somewhat dirty, down stairs ice machine/vending area a little suspect with cleanliness -Maintenance blowing off walk way directly outside of door way too early in the morning. -Still charging a “resort” fee, but I'm not sure what the resort part of the hotel was? Other: -parking can be a bit inconvenient. They have a lot across the street which fills up quickly and another lot maybe 30-50 yds down the street. -Would request a non ground floor ocean front room. The ground floor rooms have small patios that are directly in front of the pool and hot tub. Could see that being a huge issue if that area was crowded and you wanted to sit out on the patio. -During COVID there is no breakfast per say, just a grab and go bag which is best bypassed. (For the most part, it probably would just be better for them to say they don't have breakfast during COVID). -Housekeeping does not clean your room during your stay. You leave your used towels outside your door before 11am, and then they come around and tie a bag of replacement towels on your door handle. Same with garbage.
Thank for staying with us and taking the time to share your thoughts. We will look at the areas you mentioned need improvement. As for Covid-19, we are ready with everyone else to see this end!
"The worst place I have stayed in over 30 years... See my photos"
Starting at the entrance. The lobby was not clean, the parking was not enough for the rooms so you have to park off site. When we got to the room, The door had been previously kicked in and the inside wood was screwed back with 3 sheet-rock screws. I could have easily pushed the door open from the outside. The glass sliding door had no lock mechanism and no way to secure it. The air conditioner compressor was very noisy. The carpet had a damp feeling to it and the room was dusty. The bathtub was yellowish along the bottom of the inside of the white tub. The fixtures were coming off of the wall in the bathroom. the walls needed cleaning and paint. There were stains on the wall between the bathroom and the living area. The beds were clean and fairly comfortable. At 8:30am the pool person started using a gas blower right outside our balcony ruining the morning coffee overlooking the ocean. The hallways are outdoor, which wouldn't be a problem except that the lighting was all off making for a dangerous dark area going to the elevator and rooms. This was October 23, 2020 and the rate was $133.87 all said and done, ridiculous for the 1/2 star it was. It would have been too expensive at $49.95
We were not able to confirm you were a previous guest of ours. We have requested to have this review removed as it is suspect.
"My trip"
This was my 1st trip since February my it was great (as usual). I always have a great stay with Best Western because they treat me like a VIP. The weather was great, 72-80 degrees all week long with no rain.
Thank you so much for staying with us and taking the time to share this fantastic review! Please let us know the next time you visit as we have something for you!
"Great place to stay"
We have always enjoyed our stay at this hotel. This was the first time since Covid that we have stayed. The practices they have in place are very good. I felt completely safe staying there. The staff are always friendly and knowledgeable and willing to help with anything. We have already made our reservations to come back in the spring.
Thank you Miss Donna for staying with us and taking the time to share such a positive review. We're look forward to having you with us again soon!
"Beach and Golf Retreat"
I stay at the BWOC at least 4 times a year. The service is always fast and friendly. The rooms are always well maintained and the housekeeping staff will accommodate any requests. The best part is the value you receive for the price. There's no better place for the money. I'd recommend to anyone who enjoys nightly dining, daytime beach and golf. The owners are hands on and aim to please. Enjoy!
Thanks so much for staying with us again! We really appreciate you taking the time out to share this exceptional review!
"weekend getaway"
view was spectacular, good bed, breakfast bag was very unhealthy, heated pools not working. A map of property and where the different parking lots and amenities were located would have been helpful. Convenient location, wish they would have locked the pools at night, so no late night pool parties, would be great if the property was smoke free.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!
"Sanitation Issues, Rude staff"
Some of the staff was disrespectful and lied to me & my friend separately when expressing concerns about cleanliness of pools and cleaning schedule. Front desk young lady would walk off when we were asking for assistance. Pool staff made derogatory remarks & called us names in another language because they were asked to clean the pools properly. (Some of us understand more than one language.) Pools were not properly cleaned daily, just scooped out with a net after 2 days of complaints about masks, sanitation wipes being stuck in lazy river filter, main pool had sanitation wipes, sticks, leaves, money in it, indoor pools had oily film floating in water and dark, dirty water in both pool and jacuzzi the whole 4 day stay we were there.The indoor pools were not clean and never cleaned once during our stay so we never got to get in the pool, which was one reason we chose this hotel. The pulldown bed sheet and covering in second room had hairs on it between the top sheet and mattress cover sheet. Obviously the bed had not been changed and bed sanitized. The couch had candy wrappers and a plastic gum holder under it from who knows when. So I know the room had not been vacuumed properly and most likely not sanitized. We were missing many cooking utensils and silverware in the kitchenette. 2 of the staff were very polite but others were rude and acted as if it was an inconvenience to answer questions or when asked for assistance. Sanitizing wipes and masks were caught in the filter of the lazy river pool and wipes, money, tree debris, sticks, were in the outside pool, and the indoor pools had a greasy film floating on top of the water in addition to dark greenish color, flies bit me after putting my feet in the pool water so had to go wash them off in the shower. I would suggest training the staff to be courteous and respectful, hiring a new pool cleaning company, and training staff on how to properly clean and sanitize rooms.
We are wondering if you reviewed the wrong hotel? A lot of what is said above does not apply to our hotel. Our pools are cleaned and inspected daily. As a matter of fact, DHEC was just out for their usual inspection and our pools areas passed with exceptional scores! You mentioned staying 4 nights? If someone was truly this unhappy we would actually prefer to refund their unused monies and let them go elsewhere with no penalty!
"Great beach getaway"
Had a great stay at the Best Western Ocean Sands... This was our first trip in a while due to the COVID thing, we had a blast! Hotel staff went out of their way to make us feel safe. Every one followed safety guidelines and we never felt concerned. Great getaway after a long summer..... Would recommend to anyone....
Thank you so much for staying with us and taking the time to share this exceptional review! Please come visit again soon!
"Good value for amenities"
This hotel has a lot of the amenities that cost more at other places. It was perfectly on the beach with easy view and access. The tiki bar had great options and the bartenders were friendly. Breakfast was in a bag (due to COVID-19) but was a good option for the limit. Loved our stay, we'd come back.
Thank you so much for staying with us! We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!
"Nice for the money"
Hotel was nice for the price we paid. Room was clean. Pools were very clean. Due to Covid breakfast items were limited but pretty good under the circumstances. Staff very cordial and helpful. Love the area, not as congested. Will be going back very soon.
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!
"Beach review"
Everything was excellent as always. Excellent customer service. Great location to the beach and parking was good. Loved the tikibar01. Looking forward to going back next July and August. July will be our 30th anniversary.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
"Clean but needs updates"
Hotel is clean but very dated. Rooms are dark. Dark carpet, dark walls. Needs to be brought out of the 90's and brightened up. No hot breakfast due to Covid, but did have bagged breakfast. No maid service. You had to put your dirty towels outside your door and they would bring you new ones. Since there was no maid service there should be brooms put in rooms to at least sweep up the sand and dirt. When this hotel is full parking is a nightmare. 3 or 4 lots scattered over a 1-2 block area around the hotel. Overall not a bad hotel, just needs a lot of updates.
"Amazing"
I was satisfied with the cleanliness of the room and very happy with the view that the balcony provided being beach front on the 9th floor. Beds could be a little bit more comfortable but not bad at all. Would definitely stay here again.
Thank you so much for staying with us and sharing this very kind review!
"Great beachfront hotel"
Wonderful hotel with semi-private beach, pool, tiki bar, hot tub, and a better fitness center than most hotels. The rooms have an excellent beach front view from the balcony. Adequate parking, and all of the employees were superb. 2nd time we've stayed there, and we'll be back.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Please visit us again soon!
"will not stay here again"
We stayed here for three nights. We had no room service because of virus so prices should have been better that they was. Room smelled musky and old, stains in sofa sleeper, air conditioner not cold enough, and the parking was awful. Had to sit and wait on someone to leave so we could get parked.
We did out best to locate you as being a prior guest of ours but could not do so. Perhaps you reviewed the wrong hotel!
"Far from a resort"
Title states this a resort, its far from it. There are 3 buildings, we were put in the main building which is a run down, very old hotel, that has had a few face lifts over the years. Parking areas a scattered about, desk clerk pretty much told us good luck. Once unloaded we got on a elevator that lurched and shuttered like it hadn't been serviced in either along time or was at the end of its life span. We were told this was a smoke free hotel but once we were able to shove our door open ( yeah the door was hard to open too) we immediately smelled pot smoke coming in through the A/C unit. 3 complaints to the front desk and no one ever did anything, we had it pumped into our rooms for the 3 days we were there. Outside our room was a smoking area too, so you walked through smoking coming and going too. Shower knob for hot water was just stuck on, it was not screwed to the valve. When trying to turn it on or off it would rotate freely. The site says our room had a pull out sofa, turns out it was a pull out love seat with twin sized mattress, so if your bringing kids they better be little, ours were not. Breakfast is another surprise, its brown bagged! You receive a microwave biscuit, a piece of fruit, granola bar, & a 6 oz bottle of water. Staff at the front desk was kind of un-attentive, ready to provide lip service but that's as far as they went. And at check out never bothered to ask how the stay was. So if your looking for a resort, look elsewhere you can find one for the price you will pay to stay here. Oh yeah you do pay a resort fee at this old run down hotel.
We searched to validate you as having been a prior guest of ours but could not do so. Perhaps you reviewed the wrong hotel!
"Clean and Relaxing."
Although this hotel is dated and in need of some TLC, it is clean, quiet, and relaxing. The front desk staff is friendly, helpful, and efficient. We thoroughly enjoyed the pools and direct beach access. The tiki bar is moderately priced, but we found the hours somewhat limited. For those considering a stay here, I highly recommend paying a little extra for an Ocean View room. Also, bring your own float for the lazy river pool as they are not provided. All in all, we would likely stay here again.
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
"Another great stay."
This was our 15th year in a row staying here. We were here for 10 nights and had no problems. Rooms need some updating, but were clean. Staff did a great job. Great hotel for the price. Will definitely be back next year.
Thank you for making our hotel your second home when you're in North Myrtle Beach. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips!
"Beautiful View but that all!"
The view of the room are beautiful because you are directly in front of the ocean. But the room are dirty and need to be renovated. The carpet is damaged and the sheets are stained. But the employees are nice and helpful
Unfortunately, comments about rooms being dirty are a direct result of Best Western not allowing the housekeepers to enter the rooms due to Ciovid-19. This is done to lessen interaction and for the safety of our guests and employees. The rooms are very clean and inspected prior to the guests arrival. However, we are on the beach and of course sand builds up and with guests staying 3 or more nights, the rooms are deemed "dirty" from the lack of housekeeping service.
"Location great - Hotel Lacking"
While the overall location of this Hotel was excellent the Hotel rooms, etc. were lacking. All Hotel rooms are non-smoking but we were unable to enjoy our balcony in the evening because of other hotel guests smoking cigarettes and Marjiuana on their balcony's - the smoke was unpleasant and overpowering! grrrr The bathroom electrical outlet was faulty thus the hair dryer was diffucult to get to work. Due to the COVID-19 restrictions the hotel did not have their normal breakfast, it is currently a "Bagged Breakfast." Not a great start to the day. Overall, I thought the hotel was overpriced for what we got BUT the location is perfect.
Thanks for staying with us and sharing your review! We are also missing our usual large buffet breakfast but we have have a bagged breakfast with a nice danish, muffin, or breakfast sandwich!
"Horrible Experience"
Room had mold behind Murphy bed. Tub had been patched. Bathroom ceiling was dripping water from above. View from the room was nasty. Upon arrival pool barely had water in it. None of the showers outside worked to rinse sand off you. WILL NOT RECOMMEND TO ANYONE
We did our best to locate you as being a prior guest of ours but could not do so! Perhaps you reviewed the wrong hotel!
"Our North Myrtle Beach vacation 2020"
After researching rooms in North Myrtle Beach, we decided to book with BW Ocean Sands. When making the reservation I was very specific about wanting a room not on ground level. After making the 10 hour drive from Kentucky to North Myrtle Beach, we had to wait to check-in because our room wasn't ready then we were told we were given a room on ground-level right across the hall from the lobby. This is a high traffic area and quite noisy not to mention a terrible view of the ocean and the swimming pool was right outside our balcony so we couldn't even enjoy sitting on the balcony. I express my disappointment during check-in and was promised to be moved to a different room the following day. The following day came and not only we moved to a higher floor but we were put in the tower next door in a very nice suite. This room was on the 7th floor, corner room with a 2 queen bed bedroom with a view of Ocean Boulevard, a full kitchen, and full size refrigerator, coffee maker, stove, plates, saucers, bowls, silverware, a few pots and pans and a baking sheet. The living room was a good-sized room with a small table and two chairs, another big screen TV, a sofa that lets out into a bed and also a hideaway bed. The balcony had a beautiful view of the ocean, the pool and the Tiki Bar. I was very pleased with this room. It is a bit dated but everything in the room is in good shape. My only complaints about the room would be every night before we went to bed, we had to wash our feet off because when we walked Barefoot in the room our feet would get filthy. Also the bed skirts I could use a good washing or replaced, the curtains need to be washed and or replaced and I highly recommend shampooing the carpet and deep cleaning the uncarpeted part of the floor. Also was told at the front desk that's thanks to covid-19, there would be no daily maid service and if we needed fresh towels we would have to put them outside in the hallway by our door so they could be replaced with fresh towels and all garbage bagged up and put outside in the hallway. This was a bit of a bummer but understandable. It also was annoying to only have one elevator in this building that consists of 10 floors and all those rooms in the building so it was a challenge most of the time trying to get from your room to the ground level and vice versa. Long waits for the elevator. This hotel has two outdoor pools, a kiddie pool, a lazy river, an inside pool and a hot tub. All of these faces appear to be cared for and cleaned every day. The Tiki Bar was a nice touch and we did enjoy several delicious drinks from there during our stay. Another negative things to covid-19, the complimentary breakfast was not happening, instead they were serving what they called grab-and-go bags. These bags consisted of a small bottle of water , a piece of fruit like an apple or an orange and either a multigrain bar or a chewy bar. There was always coffee tea and hot chocolate available in the lobby every morning which was nice. At one point, they decided to try providing a hot breakfast. This consisted of very specific rules being set up in the lobby and one lady preparing eggs, hash browns and either sausage bacon or ham. Three different types of juices were available during this time also. She would prepare your plate and hand it to you. The area in which she was working was very clearly marked off so you knew not to go back there but thanks to some guests thinking the rules don't apply to them, the hot breakfast thing only lasted for 3 or 4 days during our stay and they went back to the Grab & Go bags. This hotel also has a washer and dryer available for guests use in each building. It's $1.50 to wash and $1.50 to dry. Located on the third floor along with a workout room. You can get quarters at the front desk and also purchase laundry detergent and dryer sheets but we packed our own. Everyone we encountered at this hotel during our stay was nice polite and friendly. Another negative would be the parking. The parking here is horrible! There is a section of parking spaces that separate the two buildings that are not part of the hotel parking. You can only park there if you have a handicap placard or a city sticker otherwise you will be given a ticket. They also have parking in a couple of lots located across the street. We had a couple of nights where we came back from shopping or whatever and couldn't find anywhere to park. Anytime we needed anything, all I had to do was call the front desk or stop at the front desk and request what I needed and my wish was granted. They do go out of their way to make sure you are happy here. I would definitely stay here again. Like I previously mentioned, this was our first time visiting North Myrtle Beach and we really enjoyed it. It's much quieter and less crowded than Myrtle Beach. This is a nice pace for us since we are a bit older. Very family-friendly place. Play see my attached pictures.
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!
"It was ok"
I should have been made aware there was no longer a buffet going on. The room we stayed in was clean but very dated. The elevator had issues as well. It shut down for 5 hours one day and we were on the 10th floor
Thank for staying with us and sharing this very kind score!
"Pretty dissapointed"
Pros: location on the beach is nice, staff is very friendly. Tiki bar staff are nice. Cons: parking is a nightmare, literally. The room was filthy, looked like it hadn't been cleaned properly in months. The carpet was gross, bathroom is teeny tiny, with nowhere to hang any towels or bathing suits to dry. The decor is in need of serious updating, the place just looks run down. Even if your place is outdated, you can still keep it clean! We got a hot breakfast one morning, then a sack breakfast the next with no explanation why. Also, we went out to eat and I forgot something in the room. My husband went back to get it, and forgot he didn't have a key card with him. He stopped in at the front desk to ask for a new one, and they just gave him two new key cards.....NO questions asked!!! Didn't even ask for his ID!!!! That is scary to me, he could have been anyone, and they just gave him two new key cards no questions.
We did out best to locate you as having been a prior guest of ours but could not do so. Perhaps you reviewed the wrong hotel?
"Weekend stay"
Best western Ocean sands Myrtle Beach is a little outdated does needs a facelift. However it's very clean, room was very clean and cozy. We were put in the annex side which is 2 beach houses down from the main hotel. Now it stated in the details ocean views, but there really isn't an ocean view unless you angle your head to the right. But saying all this it is situated right on the beach ,and very handy for carrying beach accessories. Pool , tiki bar all Decent , I feel due to COVID the hotel customers including children were all so happy to be enjoying the amenities , so any pool was welcome . It's a good hotel for the price you pay and front desk staff were very friendly and helpful. Breakfast is served by staff member who was A very pleasant and accommodating lady . Breakfast was good to say it was free! I would recommend this hotel , for a couple of days stay get away which was much needed after lockdown restrictions have been eased.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can do for you!
"Never Again!"
Old, old hotel. Broken items, poor check in experience, A/C barely works, reservation was messed up, room not that clean, and no housekeeping (at the beach)! Ocean-front is better than street-side, but will not accept use of points for ocean-front!
We attempted to locate you as having been a past guest of ours but could not do so. Perhaps you reviewed the wrong hotel? Trip Advisor, please remove this review!
"Never Again!"
We stayed last Mon. PM and checked out Fri. AM for 3 days at the beach. A nightmare! Before nor during check in, were we ever informed there is NO room cleaning during our stay (beach sand!)! {Put towels outside your door and later clean towels in plastic bag are hung on door knob. Leave trash outside door and given new trash can liners later.} Tues. AM. we get knocks on our door (early) and the front desk had us as a "no show"! OLD room, old A/C (lowest room got was 71-72 degrees), ONE elevator for LOTS of rooms. Would NOT accept points to stay in ocean front room! VERY few carts to use in checking in/out. (Wait for elevator, 9th floor, not interested in carrying luggage up/down 9 flights of stairs) & then lug across the street to limited parking! Got locked out of room next to last day & back to get re-keyed [in different "lobby building" next door]! Room lock very hard to work! Bath sink very slow draining. Wanted tub -- ok, but no drain closer - was given rubber flap to cover the next day! Ten floors and ice machines ONLY on 3rd & 7th floors! Vending only on 5th & 7th. Breakfast (none due to COVID, but grab & go) in different "lobby building," so never got. You get the idea -- don't stay!
This appears to be a duplicate review? As we mentioned previously, we are only following the lead at Best Western Corporate concerning the Ciovid-19 precautions. These include a limited housekeeping service with the housekeepers not going into guests rooms for the safety of the employees as well as the guests. We are replacing all linens as needed and tying, putting them in bags, and tying them to the doors. Second, breakfast has been a grab and go bag as the breakfast areas at Best Western are extremely crowded and as everyone know, this is a concern under the current conditions. The to go bags are another measure recommended by Best Western for safety concerns for our guests and employees! regarding Best Western points, the hotels are no longer able to redeem points at the property itself. This has to be done by the Central Best Western department!
"This place is rundown and needs work!"
We have been staying here for over 15 years. The place is being neglected and needs updating desperately. The staff used to recognize you and treat you like family not anymore. Numerous broken things in our room were never fixed during our stay.
"Best Western Ocean Sands Beach Resort was the BEST!"
We booked a last minute getaway from NC, to visit the beautiful beach & open restaurants of SC, for Memorial Day weekend. I could not have been more pleased with the value we received for what we paid. We had an ocean front king room, with a gorgeous view. Our bed was very comfortable and our room was quiet. We did not encounter any problems whatsoever. The staff was excellent, from Earl the Pearl who gave us such a warm midnight welcome, to Cassandra in housekeeping and the management team. The location is perfect, being ocean front, and a short walk to Molly Darcy's Irish pub and the Beach Wear store across the street. I loved this little gem of a 3-star hotel, that was big on 5-star service and I would definitely recommend it to friends and family!
"mini get away with family"
our room was very clean.Staff was friendly,housekeeping and front desk.. Easy access to the beach.It was quiet and relaxing. Enjoyed our stay and plan to stay there again in the future. I would recommed Best Western to others.
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future!
"Great views , room and staff"
We loved the view the room was clean , the staff were all great. We loved the balcony parking was a little tight but it was manageable. Each time we asked for something it was took care of very quickly!
What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future!
"Great Day at the Tiki Bar"
We visited the Tiki Bar at the Best Western Ocean Sands Beach Resort. The server was Amy and she was very attentive, friendly, and made the best drinks. We enjoyed our conversation with her. We look forward to returning and hope Amy is working when we visit.
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff!
"Great little get away"
We stayed here the week of May 25. Although the hotel is a little out dated and needed a little TLC, it was clean and the staff awesome!!! We really enjoyed the pools, hot tub, and the Tiki bar! The kitchen in our room was such a help too since not a lot of restaurants were open to full capacity. The beach was clean and all the people were super friendly.
Thank you for taking time to review our property. I am glad to hear that we will be your choice when you visit North Myrtle Beach. We look forward to welcoming you back soon!
"Anniversary stay"
We enjoyed everything at our stay with Ocean Sands Best Western. The room was clean and we enjoyed our time. Tiki bar was great. Kristen and Amy were very nice and we enjoyed our time talking to them. Pool was clean.
Thanks Miss April! See you again this summer!
"Very Nice Getaway"
My family and I recently stayed here just to get away for a few days. We have stayed here multiple times and plan to return. The front desk staff is extremely nice, very professional. Even though the breakfast bar was closed because of the COVID restrictions, the grab and go food wasn't bad at all--it was enough to get you through, unless you're a big breakfast person, which we really aren't. Plenty of parking available, and the beach wasn't crowded-a big plus. My only issues were that there was a water bottle in the floor of the room when we arrived, the iron didn't work, and we didn't receive any maid service, so our trash (which I had taken out once) was overflowing when we left.
"Decent with problems"
The rooms were decent but outdated. The pull out couch was very outdated and smelled wired, the pillows were super small on both beds and the refrigerator was a mini which is also to small. The air in our room was on 69 but it felt like 74. The pools were an amazing size for kids. The pools bathroom is the office bathroom which is convenient that were the pools were at. The pools closed at ten but a women at the front desk kicked us out 15 minutes early on may 25. The parking is absolutely horrible, we asked serval times were to park and we still ended up with a stupid 25 dollar parking ticket. I was told we were not allowed to rent golf carts but someone had one anyways which my kids were looking forward to rent one. The last day the pool was closed for maintenance. The worst part was the parking because we got the freaking 25 dollar parking ticket.
Thanks for staying with us! We have been trying our best to alert the guests Not to park in the Beach access between the buildings as the City has been ticketing people. They have signs posted that it is Pay parking but they are small and folk's are missing them.
"Great Hotel! Great Price!"
Clean and comfortable. Our queen sleep would have slept 8 (we were a group of 6). Our suite included a kitchenette with a full size fridge, a microwave, a coffee maker and an apartment sized 4 burner electric stove with oven. Amazing staff people.
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!
"still excellent amid pandemic"
We had to get away from our state to a newly opened North Myrtle Beach SC. We, of course chose our favorite Best Western Ocean Sands. In spite of having been closed for quite some time, everyone there gave us the service they always have. Breakfast, of course had to be amended to paper bags, but all was well. Reasonably priced, clean rooms, excellent employees!!
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Please come visit us again soon!
"Average: sleepless in NMB, SC"
Average was an accurate rating for this day. Bed for the most uncomfortable I've ever slept on, the TV didn't work when we got there. The maintenance man appeared quickly and fixed it so the TV was operating, but it is obvious that the service with the TV did not come with the remote in the Room. It was difficult to select channels because they were a mix of digital and analog which I write-off to the service provider of cable to the motel
We apologize you did not get a good night's sleep and will check out the beds in your unit. We do find that beds are subjective as the room you were in had been rented several times before your stay with no mention of any problems.
"Friendly, accommodating and great hospitality! Highly recommended!!!!"
Let Dan and his team take care of you! Its like a family in a respected chain! 5 stars for us on every visit! Ocean front rooms a tiki bar! Awesome breakfast buffet. Excercise center and a great price!
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
"Not the best"
We decided to get away for a few days to North Myrtle Beach SC to go to the beach. Since we had a free night due to a promotion we decided to stay here. Big mistake. I requested a room with a shower only, which was not the case. Manager said there was no request. All pools were closed due to COVID 19, which, if I had known when making this reservation I would have waited another time to go. Breakfast was one apple, a bottle of water, a granola bar and an unripe pear, but at least it was filling. We both woke up the next morning with sinu headaches, which we decided were due to unclean carpeting and pillows. We decided not to stay another night and when we checked out my husband was told to "drop the keys". No thank you or even a question asking why we were checking out early. Beach was very nice. This was not a resort in any sense of the word.
We apologize but we are restricted as to the services we may provide due to the current World situation.
"Very average, dated hotel"
Stayed here for 1 night exploring the local area and chose this motel based on price & reviews. The location was great, right on the beach with a beautiful view however that's where it ended the room itself was quite musty, dusty and carpet didnt feel clean at all. We couldn't wait to leave, it served the purpose but 1 night was more than enough. In future I will stick to Holiday Inn Express where the quality is consistent.
We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet expectations.
"Clean nice hotel. Friendly staff"
The breakfast area was clean and constantly restocked. Staff was nice and very friendly. Second time staying at this hotel and will again as soon as the virus has cleared up. Thumbs up for Ocean Sands Resort. Love it!!!
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.
"Better than expected"
Best Westerns are not known for being the go to place for vacations (usually just an overnight place or low budget hotel). However, this exceeded expectations by being a well maintained, clean beachfront property. The staff works diligently to make guests happy, it has a nice pool area, and on site parking (a little snug, but still good). This was during the WuHan virus panic, so the breakfast buffet was not open (grab and go bags only). I would not only recommend but would stay again instead of more expensive sites. High praise indeed for a BW "budget" hotel!
"Myrtle Beach"
From our arrival until our departure we found all of the staff to be very friendly. The rooms were very clean and we had a beautiful view of the sunrises. Breakfast was always well stocked and very good.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can do for you!
"On the Beach!"
Beautiful area located on the beach. The room was average but definitely could use upgrading. The bed was comfortable and the mini kitchen had the utensils needed to prepare a meal. The internet service was good and the view through the sliding glass doors was awesome. The breakfast was ample but could use more items,
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future!
"Our home away from home!"
BW Ocean Sands is an excellent example of "perfect modesty!" This is simply a nice, comfortable, clean, oceanfront resort with sweet and kind staff who go out of their way to be helpful when needed. The breakfast bar has something for everyone and the coffee is hot and delicious.
What an awesome review! We really appreciate you staying with us and taking the time out to post this wonderful review! Please visit us again soon!
"Clean, friendly beach hotel"
We stay at Best Western Ocean Sands every year when we visit the beach, and we've been coming here for the last 15 years. Friendly, accommodating staff. Housekeepers who remember us from year to year. Love the oceanfront accommodations, The lazy River, the tiki bar, and the proximity to the beach. Highly recommend for families and couples. A great value for the money.
Thank you for making our hotel your second home when you're in North Myrtle. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future stays as well!
"Convenient location"
This hotel is conveniently located near House of Blues and Barefoot Landing. The beach is really nice as are the staff. The rooms are clean and the beds are comfy The free breakfast is tasty. Parking is limited
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.We look forward to seeing you again soon!
"Great Beach hotel."
Always enjoy our trip to beach when we stay at The Best Western. We enjoy the free breakfast and the staff is very helpful. Rooms are very clean and comfortable. Parking is no problem in that they have two different parking lots.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!
"love it"
Best Western Ocean Sands Beach Resort was great place to stay. The staff was friendly and helpful. Really enjoyed the complimentary daily breakfast followed by a walk on the beach. Would definitely stay there again.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner!
"Primitive bathroom with no counter space and inadequate shower"
Room was clean and adequate but the bathroom was terrible. Basically, the sink was on primitive type industrial legs with no counter space or shelf to put bathroom items. The shower curtain was on a curved rod that allowed the water to pour onto the floor while showering. The breakfast was good, but it was super crowded and confined to a small area for so many people. We waited about 15 minutes in line to find that the eggs were gone. Waffles and bacon were good. Overall, not a great experience for how much we paid.
We are sorry you did not enjoy the stay. We will be taking a look at the areas you mentioned and see how we can improve.
"Valentine Getaway"
This hotel is an excellent choice. The staff are always very friendly and helpful. The location is great if you want to get away from the crowds and noise. Great view, good hot breakfast. Parking can be a challenge but it is still very convenient.
We are glad to hear that you enjoyed your stay with us and that you would recommend us!. We hope to welcome you back to the hotel in the near future!
"GREAT STAY LOVED IT"
Great staff & great location & great hotel & breakfast very tasty good selection & very clean the only think is they need new mattresses & pillows but we still had good sleep & they will do what ever they can to correct any issue you may have
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can do for you!
"Great place to stay"
Nice and relaxing atmosphere. Room was clean and comfortable. Breakfast was very good. Dan and Sean,a the front desk, were very nice and helpful. Can't wait to come back again next month. Would definitely recommend staying here.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
"great staff and great price"
room was great, had stove and fridge so we could have a nice meal in the room . breakfast was good just was a little busy and seating was limited.awesome view of ocean from our room and housekeeping lady was wonderful
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!
"Our Best Family Vacation"
We had the best time; from checking, throughout the week of our stay, to checkout. From the desk crew, to the kitchen crew, to the cleaning persons. Also, fun in the puzzle room!! Everyone involved made our stay the best time.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner!
"Pleasant stay"
This was our first stay at this hotel and found it to be very pleasant. The location was perfect for the reason we were in town. Close to restaurants and other entertainment. Front desk was very helpful as well.
We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
"Best western"
I stayed on the 9th floor, great view of the ocean. Have lived in N. Myrtle for years and moved but nice to go back to a clean hotel. Breakfast is ok, waffles, eggs, etc and plenty of parking across the street.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with!
"Credit card overcharge 2 weeks later still waiting for a callback from HOTEL"
We stayed here got 5 days during Christmas break. My credit card bill is showing higher amounts than the room invoice. I have called the hotel on two separate occasions. Each time I was told only Dan the office manager can resolve the issue. But for some reason Dan is not in that day. I have left detailed callback info for Dan. I have yet to receive a return call. This is customer no service. Service ends when you have left building.....
This is the first I have heard about this situation. I am here everyday except Tuesday and Wednesday so please call me at 800-588-3570 and I will be glad to assist you!...Dan
"Perfect Oceanview"
Perfect Oceanview room. The tiki bar was open and planning to close soon. The pools are a bit small. I believe they must just meet the criteria for a resort to qualify for the extra resort fee. We experienced beautiful weather, and we were able to swim in the ocean. Pleasant surprise. Room was very comfortable. We plan on returning Very nice breakfast.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!
"Vacation"
I need a vacation and I did enjoy and nice relaxing. It was right on the beach. In the summer time the outside bar is opening. It does have indoor and outdoor pool with a l a lazy river pool. They do have ocean view rooms.
"Vacation"
We enjoy staying there. Like the people and the location but was really disappoint on them for taking money from my checking account four days after we got home. When I called and asked them about it they said they had no record of that transaction. Really disappointed in them
Please contact us so we can get this resolved! This is the first I have heard about this!
"Great stay on the oceanfront with an efficiency kitchen."
The front desk was very helpful with my booking error (Dan, Colin). What a beautiful view from the 5th floor Oceanfront. Breakfast was fresh and tasty. A walk on the beach made it all complete This is a must stay on North Myrtle beach
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit North Myrtle! We look forward to welcoming you back soon!
"Great place to stay"
Relaxing & Friendly. Room clean and very comfortable. The Staff is very friendly and helpful. Cost was very reasonable. We have already planned our next weekend getaway and plan on having many more. Thank you
Thank you so much for staying with us and taking the time out to share this wonderful review! We look forward to having you with us again soon!
"Are we at the same place"
I read the previous reviews before I booked, I felt very happy and was looking forward to our stay. Arriving in the room I was shocked by the age of the furniture, the queen beds are full size, I complained and was given the same type of room but on a lower level. I did not find the coffee, esp the decaf available in the pm, or even hot water. Breakfast was adequate but was still limited. Seating was not adequate , could not leisurely enjoy breakfast. If the hotel was not next to a public access to the beach, it would have not had access as you would have to walk through the dunes, which you need it to stay off. The outdoor stair were painted black which made it unsafe, perhaps some yellow stripes might help.. The indoor pool area was stuffy and lacked any airflow as well ast the hot tub, the window should have been access for air flow..
We are very sorry to hear that you did not enjoy the stay. We couldn't help but notice that you were able to stay seven days with us! While customer service is our Number One Goal, we would never want someone top feel they have stay with us if they are displeased. We would have gladly returned your unused balance had you decided to checkout early.
"Cant beat the view"
The Room we had was on the 10th floor and you can't beat the view for the price the hotel décor is older and the layout of the property is a little strange having to travel to different buildings to get breakfast or use the pool The Room I had was clean to my standards there were some issues you can tell the rooms are older and have seen their fair share of families come and go I would definitely recommend this hotel to those looking Deb bring their families in the have a great comfortable time but if you're gonna nit pick this hotel probly isn't for you
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations.
"More bang for your buck"
I was so glad the breakfast was ample and I didn't have to leave the property to feed my kids. They had waffles, bacon, eggs, and cereal. It was more than most places who offer free breakfast. Much more than the typical continental breakfast.
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!
"Awesome Stay!!!"
Love the staff here. My daughter turned 8 years on Sunday and the breakfast lady sang happy birthday to her. It made her so happy. Even though the lady was busy cleaning Every staff member I came in contact with spoke to my daughter and I and smiled
We are so happy to hear that you and your daughter were pleased with the stay and our staff! We also hope your daughter had the best birthday ever!
"Best ocean front value"
The staff is amazing. Rooms were spacious and squeaky clean. Location is ocean front as well as only a few miles from Barefoot Landing and Broadway at the Beach. Great value for the location. Can't wait to book my next trip!
Thank You so much for the wonderful review! We cant express our gratitude enough! We will be looking forward to your return. Happy Holidays!
"Our 2nd stay here and it was wonderful!"
We live in Murrells Inlet and this was our second stay here at this hotel. We like to get away sometimes and even though we live close we use it as a vacation stay. This time it was too cold to use all the amenities but we love the balcony and having an ocean view. The staff is always nice, it's nice and clean and have a pretty good breakfast. We also love that the rooms come with a stove, microwave, oven and coffee pot. It even has some dishes and they include dish rags and dishwashing liquid. We love it here and plan on staying here again!
Miss Jodi, judging by your kind compliments, we believe you meant to give us a "5"(highest) instead of a "1"(lowest)! We really appreciate you staying with us and taking the time out to share this very kind review!
"Service one!!!"
All staff was very helpful and the small maintenance problem we had was taken care of quickly and very satisfactorily! We were extremely happy to have the sink drain fixed so rapidly. We would certainly staff at this BS again and this was our first stay.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook page for promos that you might be interested in. Looking forward to seeing you again soon
"Best Western Never Disappoints"
Customer service, cleanliness of the room and bathroom was amazing. As well as the breakfast bar. Food and coffee is always delicious. Their coffee and creamers are the best. Best Western Never Disappoints us no matter where we go. Whenever they aren't booked this is mainly the hotel our Family spends their nights at. Home away from home is exactly how it feels. S/O to Bill & Jose in N. Myrtle Beach, S.C for their amazing customer service! :)
Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.
"Great Stay."
Fourth stay in as many years. May try snowbirding in the winter months. Staff was super and met every one of our needs.We checked in on Monday after driving from Greenville SC and went to dinner that evening. We caught the Christmas show at the Alabama theater on Tuesday after doing a little Christmas shopping at the outlet stores We had lunch with relatives on Wednesday at Captain Naances in Calabash NC and visited the Christmas shop. Throughout the staff went out of their way to please. Myra's breakfast was great. Check in and check out were a breeze. We just like the place a lot.
It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip
"very nice"
view was great. room was done tastefully. over all great stay. my english is very limited. so please understand that for me to write this the room was very nice. there isnt anything else i can add. thank you
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon
"Thanksgiving"
Stayed here from Wednesday through Sunday Thanksgiving weekend enjoyed my stay very clean nice view of the ocean beds were comfortable staff was very generous breakfast bar was the best I've had in any hotel just an overall great time the only problem was that the Lazy River was shut down due to stayed here from Wednesday through Sunday Thanksgiving weekend enjoy it at my stay Very clean nice deal the ocean beds were comfortable staff was very generous roughest bar was the best I've had a any hotel just an overall great time the only problem was that the Lazy River was shut down due to a window washer piece of equipment being close by
"Best Western Ocean Sands N. Myrtle Beach"
This motel is older but well maintained . It has good amenities hot tub,inside outside swimming pools, tiki bar, lazy river that are well maintained but parking is inconvenient. Located on the beach with good access and great views the pricing makes it a great value .
"Totally great stay"
We showed up, we where so happy with the whole hotel, room was so clean, bed was great, bathroom clean,.. lobby was great, workers in loddy where so nice, gave us candy and water, we cant wait ti go again
"Myrtle Beach - Best Resort!"
Fantastic location that is absolutely perfect and beautiful view of the beach/ocean. Hotel is on a quiet street and very close to all amenities that are nearby Highly recommend this hotel location to all.
"Great Experience"
A group of ladies and i sponsored a girls retreat for our mentoring program and the girls had a blast. The stay was smooth from checking in to checking out. Second shift made some GREAT coffee and Myra was a sweetheart at breakfast. Bathrooms are a little tight but we managed.
"Wonderful location, wonderful accomodations."
What a wonderful place to stay, quiet and on the beach. There is a great breakfast every day. Nice tiki bar when the weather permits. Rooms were spotless every day and the amount of towels was wonderful too. We loved it and plan to come back.
"Service Wonderful - best ever!!! - Room not so much"
The room was okay, but obviously needs renovating. Elevator shaky. Was moved into one room that floor was flooded, and other room that had roaches. Staff very apologetic and tried to make amends. Quickly found other rooms and took in account my age (73) and medical issues. Some of the best staff I have ever had the pleasure of being served by. The parking lot is not adequate and you have to park in areas not adjacent to hotel, which does not lend to safety especially at night. The office is not located in same building as the rooms. This means walking across an open area, day or night, rain or shine, to get to the office or breakfast. Love Best Western, love these employees, but the facility leaves much lacking.
We are sorry you did not enjoy the stay! I'm unaware of any of our room being "flooded". I will check with our maintenance supervisor to see what could have occurred.
"not a happy camper"
room was dirty,there were roaches,sink didn't drain in kitchen,bed skirts didn't were torn and didn't fit the bed,there was mildew on drapes, had not service for maids for 4 days we had to ask for towels everyday then they didn't even speak english,
We are wondering if you reviewed the correct hotel. We did our best to locate you as having been a prior guest but could not do so! This review is suspicious!
"Great location"
The Ocean Sands resort is perfectly located for a great experience at the beach and north myrtle beach. The rooms are well laid out, clean and comfortable. This hotel is very nice and highly recommended.
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!
"Enjoyed"
It was very nice staying at this place The stay was enjoying and it was a nice location they were friendly we enjoyed going outside and staying by the ocean and walking by the ocean it is very comfortable staying there
Thank you so much Miss Joann! We really appreciate you staying with us and sharing this fantastic review and score!
"good time"
had a great week at your place. Ocean front room was great. staff were friendly and went out of their way to make us feel comfortable. we plan on staying with you on our next trip to myrtle beach. I would recommend your place to our friends and co workers. thanks for a great time.
Thank you for giving us this great rating and for recommending our hotel to other travelers!
"Friendly"
I stay here twice a year. Its in a great location and the employees are great. The rooms could use a little update but other then that I recommend it. They have a very good FREE breakfast bar. From cereal, eggs, yogurt, fruit, bacon,sausage, to make your own waffles and pancakes. The ladies work hard to keep fresh food coming and the counters amd tables wiped down.... Good job ladies.
Than you so much for your repeat visits! We really appreciate your support and sharing this kind review!
"Reasonably Priced and Great Location"
This is my second time staying at the Best Western Ocean Sands. Love that breakfast is included in the room rate. All rooms are easy walking distance to the beach. If you are more of a pool person it is nice. Had a good pina colada from their Tiki Bar. Our room was upgraded this year to a suite which was a nice surprise. I just love how friendly and helpful all the staff are. The location is an easy drive to many eating places and shopping areas. The beach is really nice and wide. I am already planning my visit for next October!
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.
"Great hotel"
Friendly staff great customer service great location close to everywhere we go I would recommend this hotel to anyone it ha a awesome Tiki Bar with hot tub and lazy river we normally come to this location twice a year
Thank so much for this excellent review and for staying with us! We really appreciate you taking the time you took to share!
"Great stay! You Must go!"
This place at North Myrtle is a must stay! The breakfast was perfect! The rooms were clean! The pool rocks! The staff were there willing to help and answer any and all questions! If you want to stay in North Myrtle this should be the top of your list! Just be careful about where you park!
"My Best Western"
This best western is centrally located to everything you may want to do or not do while at the beach with an awesome staff to serve you the tiki bar at the pool is also just another added bonus, I always enjoy staying here
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff.
"A 4 1/3 plus"
The location was excellent and we had a very nice view.The beach was nice and easy to access.There were quite a few different things for us to enjoy while we were there.All the staff were very kind and hard working.Breakfast was hot and there were quite a few options on the breakfast bar.The only down sides were the room could use updating and parking could be a challenge at times.
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one!
"Disappointing in more than one area"
Small elevator & smelly breezeway, like moldy clothes. One elevator for 10 floors it took a while. Breakfast ok; waffles & sausage gravy good, but eggs were "pre-fab". Personnel were great. The place would have been ok if the room was not so disappointing. The only thing nice in it was the view but you had to get past the room's funky smell & old furniture. Carpet old & wrinkled. The tub drained slowly so you & the next one stand in 3 inches of dirty water. Worst of all, we requested a non-smoking room & received a room above a smoker. People are allowed to smoke on balconies so it just wafted up to our balcony & even into our room. They allowed us to move but we had another smoker below us. Could not enjoy the view outside unless we were inside with patio door closed. They have multiple buildings so why don't they make ONE building smoking and the others NON-smoking including the balconies. One final thing, we did not see that there were extra fees on TOP of fees and taxes... also we do not think that we received the price per night which we thought we booked it for. For example, next week on the same days it is about $25 less per night on the room rate itself. But we have no way to prove what we initially saw on the website. Our stay here was very disappointing to say the least. Our brother lives in Little River, SC but I don't think that we could stay here again when visiting. And if you hate smoke or mold smell AT ALL, steer clear of this place.
We are very sorry you did not enjoy the stay. The only negative you mentioned at the counter was the smoking by others on the balcony. We sure wished we new about all the other problems as we have been glad to do our best to fix them!
"ANNIVERSARY Trip"
Room was very clean with lots of room. Staff was great. Loved the Tiki bar. Continental breakfast was very good with a large assortment of items. We were here for our anniversary and we will definitely be back.
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations.
"Would stay here again"
Happy with our stay. Clean room, free breakfast, nice employees. Only one elevator for the building we stayed in which sometimes took a while, but not a big deal, we occasionally took the stairs. Had a great time being right in the beach.
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
"Nice stay for the fifth time"
We enjoy this hotel. It has everything we need in a great location. The breakfast is better than many and opens early. The tiki bar is nice and is a great short break from the beach. It's always well maintained by caring staff.
"Best in area"
We stay at this Best Western every time we go to North Myrtle. Perfect location, beautiful oceanfront, excellent breakfast, friendly staff and clean rooms. What more could you ask for!! This BW is best!!!
Thank you so much Michael, for staying with us when you are in town and telling everyone that you do! It means so much to us!
"Dirty, musty, unkept property!"
This hotel is poor at best. Rooms dirty, old, musty smelling, beds terrible/hard, breakfast poor, no available parking, This is a low-poor quality property that should be about $60-75 per night. DO NOT STAY HERE!
We are really disappointed to hear that you did not enjoy the stay. We cannot seem to locate a record of you departing early so we are guessing it couldn't have been that bad since you were able to complete the entire stay!
"The WORST"
Checked in Oct 5,2019. The guy at front desk at about 6pm was the most miserable person. Hotel has the worst parking arrangements had to walk up street to find a spot. Hotel is gross, outdated, NOTHING like the pictures they have online. Will definitely never be back!! The morning workers on Oct 6th were very friendly. Stay elsewhere
We tried our best but could not verify that you were a previous guest of ours.
"Always great!"
We love the Best Western Ocean Sands! Familiar faces, great breakfast, affordable price, great amenities! No surprises! We always know what we can count at Best Western Ocean Sands North Myrtle Beach!
We Love to be Loved! Thank you so much Mr. Kevin for staying with us and sharing this awesome review!
"Great location"
Nice hotel near to Barefoot Landing and House of Blues Free hot breakfast and nice, clean rooms. Friendly and professional staff. Parking is limited and can be a problem during busy times. The pool is a little small but nice
"time away at right price time to relax"
this is a great place to stay has 5 or 6 pools heated one too staff is great very helpful tonyan front desk dan front desk jimmy maint free eat in an 6 to10 lots to do in aera great for kids and if want all togather ask about 3 bed room suite seen it . as big as a ranch house talk to bill owner has good place to stay will be back try it your self.
"Excellent hotel, on the beach, clean, many amenities."
Rooms were clean and free of odors. Breakfast every day was great. Many choices. All the staff were very friendly. Liked the ability to use the pool (salt water, no heavy chlorine), lazy river, and warm water pool, or just go onto the beach and into the ocean. Everything was close by and everything on the property was clean.
"Awesome place to stay!"
A beautiful room with a great ocean view. Clean and well maintained hotel with great amenities. Pool and lazy river, Hot Tub, and a Tiki bar. Plenty of onsite parking. All on a beachfront with close access. It was just a wonderful stay!
"Great customer service"
While the decor may be a little dated, this hotel is always extremely clean and the people are the friendliest and most helpful you will find anywhere. I even had a special request that my sheets be washed without bleach because I have a sensitivity and it was "no problem at all" for them to accommodate me.
"Customer service"
Michelle was very polite and professional service,I would recommend this place to a friend and family, nice ocean view with a tiki bar and very nice pool alot of parking space across the street and under the building
"Annual Beach Trip"
We try to head to the beach yearly, we have stayed here 4 times and made reservations for next year. Great value! Tiki bar is a lot of fun, the staff there are friendly and have local knowledge of dining and what to avoid.
"North Myrtle"
Parents moved from west of Surfside to west of Cherry Grove so we have started staying on the Norht End when we visit. We've stayed here 3 times now. Never have any difficulties. Everyone has always been very nice. No complaints, will stay here next time we visit too! Very convenient.
Thank you so much for staying with us several times! We love our repeat guests and thank you as well for posting this great review!
"Awesome"
This is a great place to stay. Staff is always nice and helpful. The breakfast is always great and there are lost of choices. Rooms are clean and it is quiet. We always stay here when traveling to North Myrtle.
We really appreciate the fact that we are the place you stay when coming to North Myrtle! Thank you so much for this wonderful review and the kind comments! See you next time!
"85 years young at the beach-Greatest stay ever"
This was a last minute trip for my mother (85) when she flew from Spokane to my home in Tn. Her first time to stay near the ocean. She got that and more. Hotel was older but very clean. The room had everything we needed and staff was wonderful.. Breakfast was great. Quieter location which was great for us old folks!!!
Thank you Miss Joanna for staying with us and sharing this positive review of our hotel and staff! it means so much to us!
"Vacation trip"
I was very unhappy with the lack of parking, having to park almost two blocks away in an overflow parking area reserved for Best Western Ocean Sands Beach Resort guests. Because of this, I will not make reservations in the future at this location. At a cost of almost $300 for two nights, I expect a convenient parking spot. Being a senior citizen with arthritic knees, this was not what I had expected when parking my car each night. .
We do have 8 different parking areas. Most of our parking is just across the street from our buildings. This is very common in our area and would be the equivalent to staying in a 300 room resort and having to park on the 2nd floor of their parking deck!
"Awesome"
Great experience and wonderful staff. Breakfast bar is great and well stocked. Staff was friendly and helpful. Quiet room and view was breathtaking. Would highly recommend staying here. The only place we stay while at North Myrtle Beach.
We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. Please come visit us again soon!
"Great staff, but a place in need of renovation"
We are rewards members and arrived right after Hurricane Dorian, and were upgraded to a suite (thank you) ... but we were disappointed by the overall condition, room had wet carpets, top of fridge was dirty, carpet was frayed, a lamp broke and we had roaches. The staff quickly addressed the problem and we didn't see any more. The pools, tiki bar were great, and at the wonderful breakfasts, Myra always had a "good morning" and a smile. This hotel has a great location right on the beach but for a Best Western, it was disappointing.
We apologize for the condition you experienced. We tried our best to get everything up and running as fast as we could for our guests. The storm did cause us to be a little damp in some areas.
"Awesome time"
Great place to stay. Clean rooms, friendly and professional staff members, Returning there next year. The only inconvenience was the location of the parking. Most of it was across the street, but that is a small price to pay when you enjoy where you are staying.
"Cheaper in price, but is very outdated lodging"
Stayed at this hotel many years ago (1995-1999) and decided to go back since it was cheaper for our 3 day stay. Positives: - Hotel staff was great, some of the best we've encountered in our stays at other hotels (large or small) - Location was good, on the beach with swimming pool & lazy river pool - Good place for parents & kids Negatives: - A dated hotel that needs a major makeover - Was cool in room when we arrived, but very damp. Advised the desk and they put in a dehumidifier which collected 5 gallons of water in about 6 hours. Had to empty it twice while there in 3 days - Sink in bathroom was slow to drain & sink/countertop was way too low - Like many hotels, they use a perfumy aerosol or powder on the carpeted floors so be sure to tell them not to use it while you are there. The floors in our room had not been cleaned behind the sofa bed and beds in sometime. Appeared to have been a leak in the shower since part of the wall in the hall adjacent to the shower had been partially repaired, but was soft and crumbly a bit. - Elevator went out twice while there - Breakfast is basics (below quality of Hampton Inn, etc) and there were very tables to eat . . . . .most everything was in a type of hallway where you bumped into each other. Eating out is better, which is what we did. - Parking is not good. Only a few spots (10-12?) at the hotel (which are narrow and in front of the hotel). However, they have a parking lot across from the hotel for about 20-25 spots although those spaces are also very narrow as if everyone drives a small car. Although it happened while we were there, and the hotel could not do anything about it, the City was resurfacing the street in front of the hotel with asphalt requiring us to walk 2-3 blocks to cross the road to get to and from the hotel. Consequently, we got the bottom of our shoes (Skechers) heavily soiled with asphalt/tar so hopefully we will be able to clean them. Bottom line . . . .if you have a family and want to sleep 4 - 6 in one suite, and need a low price with basic breakfasts, this is probably for you. For us, we'll spend more for a better place. The staff who works there are great!
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Best Western Ocean Sands Staff & Management
"Very Pleasant and enjoyable"
We lucked out and were able to visit Myrtle Beach. Dorian spared this area! Some of the breakfast items were bland; but we found food to satisfy us. Everyone we encountered was very pleasant and helpful! The bartender in the tiki bar was a bit slow waiting on guest, but pleasant. This is considered a resort. But don't expect big pools. I think they satisfy the minimum requirements to be considered a resort... Great to be on the ocean. Beach towels were of average quality. I expected better.
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. On a side note, we actually only provide towels for the pools, not for the beach.
"Very POOR space"
SPIDER in the bed!!!! Move over- bathroom very cramped and plumber should be fired. No room and very poorly done. We came a long way and left a day early because the room was SO uncomfortable. The people staying there were very messy- sloppy Americans!
We are sorry to learn that your stay was anything but enjoyable. It looks as if you booked one of our most cost efficient rooms that are NON-OCEAN FRONT which are adequately smaller in size. We as a team here at Best Western understand that you want your stay to be as pleasant as possible. My main concern if you were that miserable why did you insist on staying with us for 3 days? We would have been more than willing to issue a refund so you could have enjoyed your vacation someplace else. I also personally recall speaking with you in regards to the issues you encountered during your stay, We worked diligently to reassure that any problems you mentioned were instantly taken care of. We here at Best Western wish you the best!
"Opinion of a very demanding vacationer"
Reserve your room early. Make sure you keep your card key away from anything magnetic Minor problem with parking. Be prepared to park across the street from the building. Notify the cleaning staff what exactly you require for each day.
Thank you so much for staying with us and sharing such a positive review score!
"Excellent stay as always"
Room/staff/amenities were all excellent. Staff was very friendly and knowledgeable always ready to help. Tiki bar was a nice touch with good and reasonably priced drinks. Room was spacious, tastefully decorated with an awesome vie
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Please come visit us again soon!
"Great location for an annual beach family reunion"
Our family has been doing a Myrtle beach area family reunion for longer than most of us have been in the family. Best Western Ocean Sands is very accommodating to our group. We are in rooms near each other, but still have privacy to escape. We are always greeted eagerly by staff and they meet our needs quite well. There are gathering areas where we can congregate and not be a trouble to other guests. This Best Western is nicely situated close to North Myrtle Beach attractions and has beach access. It works out great for our family.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner!
"Clean, peaceful Oceanfront"
Had a great stay recently at the Best Western Sands resort in North Myrtle Beach. Our room was a large and comfortable ocean front efficiency. Had a real good continental breakfast every morning. Could not ask for anything better.
"Good location. Good value."
Parking is confusing with 4 separate lots (2 across the street), but it's very adequate. No more walking than at other resorts. Great views from the 10 story tower. The annex seemed a little isolated, but that may be an advantage if you want to avoid kids.
"Great Location"
We stayed just for a night, and spent a little more to get a room with a beach view. GREAT decision! It was wonderful to sit on the deck and see the beach, water, sunset and sunrise! The front desk personnel are really dedicated, and called to check that everything was great once we were in the room. Parking is a bit tough, and the room could use a little updating, but overall, it was a great experience!
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
"very happy"
Friendly staff from the moment we checked in to the moment we checked out. the location was perfect for our vacation. the ocean view from our room was awesome. breakfast was great and plentiful. we will definitely stay here again in our next vacation.
Thank you so much Mr. Ramon for staying with us and then taking your time to post such a wonderful review!
"Beach vacation!"
The staff are very helpful and friendly and make sure all needs of the guest are met in a timely manner. Also the rooms are nice and very clean my overall experience was great it was my second time at this establishment and I've stayed at several different places in myrtle and North Myrtle beach but this hotel is by far my favorite and I would highly recommend it to anyone planning a visit!!!!
. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.
"Great spot right on the beach"
You can see the ocean from every room, they play movies by the pool, they have amazing tropical drinks at the poolside bar and you literally walk off the property and you are on the beach. The staff goes above and beyond to make your stay enjoyable, everyone from the front desk clerk to the bartender to the breakfast attendant. We visit once a year and this is the only place I will stay.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Please come visit us again soon!
"Room with a view"
We stayed in the annex building for 3 nights. Room was in need of an update but very clean and comfortable. We were pleasantly surprised that our room offered an ocean view even though we did not have a balcony. Staff at the front desk was very welcoming. Thank you Michelle!
Thank you very much for staying with us and taking the time to share this very nice review of our hotel! We look forward to having you with us again soon!
"Awesome place with a great view!"
Great location, rooms clean, great experience! Definitely would recommend this hotel Ocean front rooms are the best, well worth the money. Staff was very accommodating and whenever we needed something, it was delivered to our room within minutes!
"Needs updates"
Not bad for a vacation on a budget. Quieter end of Ocean Blvd. There is plenty of updating and repairs to keep maintenance busy...so they need to get busy! Room was so stuffy I had to buy a fan to get the air circulating. Our 8th flr beachfront view was nice. Not adequate parking for all guests so beware and watch for signs that indicate public parking, they are few and small and overlooking will cost you. I suggested the front desk warn people of that strip between their buildings that is public and just got a blank stare. We and several other people got tickets. Breakfast is not bad if you want to wait in line and wade through the crowd. Wifi worked well. Housekeeping was efficient and friendly. This place has great potential but based on my impression and stay I will research some place else next trip to Myrtle Beach.
Sorry you didn't enjoy the stay. In regards to pay parking, there are large blue Pay Parking signs at the front of the lots where these are indicated. Also, we have memos made up which we had out at the font desk stating Not to park in these areas.
"Great time"
Friendly staff, ocean front location, clean rooms and free full breakfast. Parking is available at three lots less than fifty feet from the buildings. There is also an overflow lot. If you insist on parking under a hotel keep going otherwise this is a fine choice.
Thank you so much for staying with us and explaining the parking! It truly is just a short walk to the rooms!
"Great hotel"
My daughters loved the breakfast and practically lived at the pools the entire trip. My husband and I enjoyed the view from the balcony, especially at night during the lightning storms, it was a perfect family vacation
"Yes, we will be back"
This was our first time staying with Best Western and we will be back. The staff was very friendly. The rooms were very clean. We enjoyed having continental breakfast every morning. The food was great and always well stocked. They offer kid crafts on certain days and my kids enjoyed that. The pools were very clean.
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner!
"Reservation request not honored"
My reservation request for a specific floor was made weeks in advanced but still not honored. When I brought this to the attention of the front desk personnel that checked me in, they were unable to assist me.
We are very sorry but we only guarantee a room type. We cannot guarantee a specific floor or room number.
"Home Away from Home"
Staying at the BW for 25+ years .. everyone is caring and friendly. The staff treats us with the utmost care and concern. Whatever we need or anything extra is ours for the asking. Breakfast is great and always fresh. Way to go Myra. Hopefully, and God willing, we will be back for many years to come. Keep us the good work!!!
It's hard to find the words to express a proper "Thanks" to a guest of 25 years!! But... THANKS!!! We hope it's another 25 years to come!
"Excellent place to stay"
Very professionally run hotel where the staff knows the true meaning of hospitality. Collin works at the front desk and has exceptional customer service skills. He was very professional and took all the time that was needed to answer my questions regarding the hotel and the surrounding area. Mary from housekeeping does an exceptional job of keeping our suite clean and comfortable. Every time we saw Mary she was very friendly and always asked how our stay was going and if there was anything we needed. The location is excellent, everything we needed during our stay was only minutes away. We had a very relaxing vacation.
Thank you so much for the stay and also taking the time to share this wonderful review! We do take pride in our staff and only hire those who enjoy working with people!
"Just a few things need to be upgraded."
For the price we paid, they need to up date their rooms. carpet and sofa needs replace, blood stains on sheets( the service person should have notice this when she changed the sheets), shower pipe in bathroom coming out of the wall.
"Nice for a family getaway"
My family of 6, parents and 4 teenagers, enjoyed our stay at Best Western Ocean Sands in North Myrtle Beach, South Carolina. We stayed in a suite. The room was clean and the beds were comfortable. We all enjoyed the breakfast.
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
"Great vacation spot!"
We arrived after a LONG drive and were happy to have an easy check in. Parking was right across the street and we easily parked there after loading our luggage on a cart. Our room was gorgeous. Two beds separated by the bathroom and kitchen. The only complaints were the key card system was a little tricky and the bed away from the patio really needed a ceiling fan to circulate the air. To keep that side cool enough or with air flow was impossible = either using the A/C or keeping the sliding door open all night. We tried both. The beds were roomy, linens clean and towels new. The sheets were a little thin but so are mine at home. The staff cleaned our room daily and kept us stocked in towels and shampoo. The TVs were fine - the little time we spent watching them. There were plenty of outlets - great since we have so many gadgets these days. We didn't set alarm clocks as we quickly learned the hotel wakes us and starts making noise between 6:30-7 AM. Whether it's the dumpster being tipped, someone yelling down the hall, other random noises, there was no sleeping past 7 AM. The breakfast was fine. Not perfect for either hubby or me. They had whole fruit (no bananas) and yogurt with granola, dried cherries and chopped nuts. I could have used different toppings - but made do. They have the same staple items as other hotels - pancake/waffle machine. No extra toppings however. Every day they have scrambled eggs, potatoes and a rotating meat - sausage, bacon, ham. When it's raining the breakfast seating is packed and crazy - but the days you can sit outside, it's much better. They have juice, coffee and the usual suspects. After 5 days of the same thing - we really could have used a change up. The lay out is interesting. In our main building, they have a baby and quiet pool. Next door is a "fitness center," "Lazy River," indoor and outdoor pool and the Tiki bar. The fitness center had a broken elliptical, somewhat working treadmill, a recumbent bike that I did not try and a nautilus set up with attached weights. Better than nothing - but days we were on the beach, I just long walks rather than try and used the broken machines. We loved that the view from the patio was the beach. The building is right on top of it. A VERY short walk on the sand and you have the place to rent chairs and umbrellas. Or it's super easy to carry your own chairs and set them up. Definitely would stay here again. Super nice staff and great vacation place!
Thanks very much for your balanced and fair review of our hotel. I'm glad you enjoyed your stay. We always strive to please our guests and feel we did so you.
"Home Away from Home Always"
The BW Ocean Sands delivers friendly and quality service every visit! I've been staying there for over the past 10 years and they go out of their way to make the visit relaxing and enjoyable. Michelle, Shonne and Earl at the desk couldn't be more helpful and Janie in housekeeping took excellent care of us! Thanks BW! You never disappoint! Will see you again for sure!
It was a pleasure serving you and your family. I really appreciate you taking the time to share your feedback and being so open with us about out staff. We really appreciate them and the hard work they do!
"Flannagan's family beach trip"
Friendly staff and great breakfast we stayed 4 nights and had a great time but the rooms could have been cleaner for the price we paid but all and all a good place to stay the tiki bar is great would stay again
“We're so glad you had a good experience. Next time you're here, we'll try to make sure the housekeeping is top notch!
"Beach Vacation"
My one and only true complaint is the parking however this hasn't prevented us from staying here the last 5 years. It's not convenient to walk three blocks if you come in late from an evening out. This year we received a parking ticket for allegedly parking in a non restricted area on hotel property that in previous years we have parked on. There were absolutely no signs posted so I was very shocked. After speaking with police dept they did change the ticket to a warning instead of a charge. Wasn't happy about that.
"Pictures are Deceiving Bad Parking"
Truly it take a lot for me to give a Bad review! However this Best Western do not live up to the standard that I have experienced from the many Best Westerns that I have have stayed in previously. The parking is horrible! You may end up parking behind a building that could make Women a bit uncomfortable as well as Men. there are only a few parking spaces. By the way this Best Western is located in NORTH Myrtle Beach, not city of Myrtle Beach, SC. This Best Western need to be renovated!!! Window Air Conditioning units do not work very well and it is HOT in South Carolina. Best Western's are usually a sure thing, however this Best Western is a bad representation of what I have learned to expect from the Best Western Brand. I hope that this Best Western receives a complete renovation for this Best Western is a Black Eye on the brand. This place is Dark and not as clean as expected. By the way this Best Western is not Cheap. I leave it up to you! You can get a lot better for what they charge for this Best Western. the people at the front Desk and the Staff are very pleasant! that is the best that I can say.
We are truly sorry you did not enjoy the stay. Perhaps our desk agents did not share with you the EIGHT parking areas we have? And yes, we are located in North Myrtle Beach which is most definitely a more Family-Oriented section than Myrtle Beach! Lastly, our reputation is that we are ranked 3rd of all the hotels in the area! But we also know we may not be for everybody!
"Rodgers - BW Ocean Sands"
The only disappointing factor of our stay was the insufficient parking. Even with the extra parking at the Cabana Mart across the street, we had trouble parking 2 nights. We loved the view of the ocean from the room. The breakfast was great to wake up to each morning.
Thank you so much for your kind words!. We really appreciate you taking the time out to share your experience with us and look forward to seeing you in the near future!
"Perfect resort for family vacation"
This resort has a kiddie pool, lazy river and 2 decent sized swimming pools. There was also a craft session. Perfect for our 2, 3 and 6 year olds.the breakfast was phenomenal with a different meat each morning.
Thank you for leaving such a nice review. We are glad that you and family loved our services, our staff will be pleased to learn of your high praise!
"Best Western Ocean Sands review 2019"
Our 7 day stay was very delightful. The staff were very polite and helpful. The rooms were clean and refreshed daily. The location to the beach was excellent and to other areas of interest in the area. Not as busy as Myrtle Beach proper.
Thank You so much for the kind review! We hope to see you next time you come to the beach!
"Vacation"
Awesome stay right on the beach. Breakfast always good with a good variety. All of the staff are very friendly and do everything they can to make you stay enjoyable every time. Have been coming here for several years and will continue.
"Clean and friendly!"
Clean room, friendly staff, close from restaurants and stores. Good breakfast, fast check-in. We had a bag with a water bottle and candys when we checked-in. Clean pools. We had a suite, with two views (street and ocean). Lots and lots or fun!
Thank you very much, Miss Caroline! We will be looking forward to having you with us again very soon!
"stains, no maid service, price changed as soon as i arrived."
booked as a pay when you arrive hotel when I booked nearly 3 months early, I was called out of the blue and asked for a one night deposit 1 week before my stay. When I arrived they increased my balance due by another $50. The maids never came into my room a single time to provide towels, make bed etc....The tiki bar bartender was the absolute rudest to everyone and complained constantly about how much she worked. stains all over the pillows, bed sheets and couch.
Thank You for providing us with feed back in regards to your stay, I do apologize that you misunderstood our deposit policy as we collect the first night 7 days in advance " Pre Tax " as stated in your booking confirmation information. We also called you as a courtesy to inform you that we needed a valid method of payment to guarantee your reservation. When you arrived if there were any discrepancies pertaining to your reservation we would have been more than happy to make any adjustments providing your confirmation information showed a different amount. Also it looks like you had a DO NOT DISTURB sign on your door and it looks as if you requested trash and towels only one of the days you were here. As far as the linen's none of this was ever brought to our attention any of these complaints would have been immediately assessed and looked into. We apologize on behalf of our entire team that your stay was less than enjoyable. Hopefully if you're ever in the area, please give us a chance for redemption so we can deliver a superior experience. Warmest Regards Best Western Ocean Sands Staff & Management
"Great Vacation & Location"
I would like to take the time to thanks Dallas at the check in and also Casandra D on the 3rd floor in house keeping. These 2 took care of everything we needed. In fact all the staff was very pleasant. We will be back. Duane & Sharon
Thank you so much for staying with us and posting this excellent review of our hotel and staff members!
"Overnight stay"
Staff was super friendly and helpful. Room was very clean and comfortable. Oceanfront room had a great view. Lots of restaurants that deliver close by. We travel to the beach once a year and this was one of the best rooms we have ever stayed in. The band playing at the tiki bar on Friday afternoon when we checked in was an added bonus.
We really appreciate you staying here with us and then taking the time to share this excellent review! Please come see us again soon!
"Satisfied!"
Location was great, But bad parking! Two towers...we stayed in the oldest and smallest. It was outdated but nice. The room had a small kitchenette, balcony with ocean view. We did not wander over to the newer tower with the larger pool or bar. We were ok with the comfort of the smaller, older tower (not as many people). The full breakfast was very good. All the employees were so friendy & accommodating. We'd stay there again.
Thank so much for staying with us. Hopefully, the front desk agents made you aware of the Eight different parking areas we have!
"Vacation"
Yuk. Place is awful. Mold on curtains. 2 beds . One bed at the door and one back by the patio with bathroom and kitchen between. The trouble is, if you are in the bed by the patio, where the air conditioner unit is, you have to have in freezing cold for the ppl sleeping in the other bed by the door bc there's no vents to move the air flow. After our room got cleaned today I found a fingernail clipping on the bed. Not ours. Also no parking deck. Parking split between three places and two are across the street. I will never stay here again. I'm not sure what happened. Best Western use to be descent hotels.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843-272-6101
"Great stay"
We will continue to use this hotel when we go to Myrtle Beach. Great service, very clean and close to Barefoot Landing. This hotel is ocean front and offers chairs and an umbrella, which is very convenient if you have children.
"We were disappointed to say the least."
The parking is ridiculous, you have to walk to the building for your breakfast. The breakfast room is too small for three buildings and it is also dated, talking 1970's, the morning staff was excellent very customer focused. The room was also dated, had a musty smell, we were near the ocean, and the bath was old. The staff at check in and check out were very good. The pictures on the website are of one building and you can't find the annex building anywhere on the site. For 1/3 more you can get a two bedroom condo down the street that is ocean front.
Thank you for providing us with feed back in regards to your stay. On behalf of our entire team id like to apologize for not meeting your expectations. Also please be aware that all of our room types especially "ANNEX NON-OCEAN FRONT" are very well listed on all of our sites. We hope that you will consider staying with us in the future for a change for redemption.
"Perfect Getaway"
Very clean room. Nice view of ocean. Loved the coffee all day.. Good breakfast, could use a little more fresh fruit. Staff was very very nice. Perfect place for a 3 day stay.. Will stay there again for a quick getaway when it is just the two of us.
Thank you so much for staying with us and sharing this excellent review! We look forward to seeing you again soon!
"What an excellent stay!"
We stayed in a suite with one king bed, one queen bed and a sofa bed. It had ample space and a wonderful ocean front balcony. Check in was a breeze, even though we arrived later than we expected late in the night. The free breakfast selections had great variety and were plentiful, and housekeeping kept our room spotless and helped us replenish towels as needed during the day after visits to the beach and pool required numerous showers. The pools and lazy river were clean and relaxing. It was nice to have a quiet pool, family pool, and small kid pool to meet guest needs. The beach access was convenient, with chairs and umbrellas available for rent from the city. We stayed during the busy Fourth of July holiday and the hotel was so well managed you could barely tell there was a crowd. We will definitely be staying here again soon.
Thank you so much for staying at our hotel; and taking your time out to share this awesome review! It means so much to us!
"Very relaxing"
Love the view from the balcony. The staff from the housekeeping, breakfast ladies, front desk, maintenance and even the managers are always friendly, helpful and courteous. Always a great trip. Looking forward to our next trip back.
We really appreciate this excellent review and you staying with us! Please come visit us again soon!
"Great family friendly hotel"
We had a great stay here the property is located in a great place Free parking right across the street Free breakfast and there are crafts everyday for the kids There's an indoor and outdoor pool jacuzzi and lazy river The hotel is right on the entrance to the beach area was clean and beach not crowded There staff were amazing so friendly and helpful especially Myra who serves breakfast and does the crafts and Shawn at the front desk I can't say enough about how great our stay was and I can't wait to go back
Wow! What an excellent review of our staff and hotel! We cannot thank you enough for staying with us and taking the time to share such positive comments!
"Summer 19"
We had a great time. Everything is very accessible. The beach wasn't crowded even though it was the week of the 4th. This was our 2nd year staying here and we will definitely be back. Thanks Myra for all you do.
Thank you very much for staying with us! We really appreciate you staying with us and sharing this excellent review!
"Great time!"
Called Thursday afternoon for a room for 2 nights last minute.. We were coming through from a 5 day trip in Florida with our kids and MIL. We were looking for a day and a half to ourselves. They got us a room quickly over the phone. We love it there. It's our second time staying here. Everyone is nice and the rooms are decent.
We really appreciate you coming back to visit us and look forward to having you with us again soon!
"A great impromptu stay."
My son and I were on the beach and enjoying the warmth, breeze, and ocean. A storm rode in, caught us off guard. We were soaking wet and decided to see if maybe this motel had any rooms available since we weren't ready to leave the beach. We were able to get a large top room floor with a balcony. Our neighbors were respectful and polite. We stayed several days. The rates were fair. Everything was a little dated but comfortable. I have no complaints. The TV wasn't all that great. But, I hardly ever watch it anyway. We left the balcony doors open and let the breeze and ocean sounds rule the room. There is a great Irish Pub a block away with fun atmosphere and great food. Best Western has a Tiki Bar by their pool. I didn't patronize it though. I noticed many people laughing and enjoying themselves there. We stayed in the taller of the two buildings where they offer rooms from. The only way up is an elevator. The only way down is the same. And there is only one elevator. The main building where you check in has rooms as well; though not as many. I believe that one would be more cozy and updated. I say that by the descriptions a couple gave me of their room. Parking can be an issue here. There is a small area of parking under the high building. Most of the parking is across the street in a parking lot. There is another municipal parking lot with signs threatening that you will be towed if the vehicle is left overnight. I, nor anyone else, to my knowledge was towed though.Still, I thought I'd mention it. There is a small store across the street. But, there isn't a whole lot there. The property is close enough to the main drag. It just doesn't feel like it. I made the breakfast one morning. It was decent. The staff went out of her way to make sure everything was full and working.
Thank you very much for staying with us! We really appreciate you taking the time out to post this very informative review!
"Overall good experience."
We had a pretty good time here. The room was very clean and the housekeepers were awesome. The only problem we had is the room air conditioning unit never seemed to cool the room down enough. Also there is a lot of noise to deal with at night. Slamming doors, loud music and people being loud. There should really be a noise ordinance of some kind. I understand people like to celebrate but some of us like to sleep.
Thanks so much for staying with us and sharing your thoughts!
"Best Vacation!!"
This has been our best family vacation yet. We were right on the beach with ocean views for days. The room was great. The staff were very kind. Myra, one of the staff members was awesome with our kids and us, she did activities which we ALL loved, and was just a great person to be around. They have a Tiki bar, with yummy drinks, a pool, a lazy river, and a hot tub. Cannot wait to make it back next year.
Thank you so much for posting this awesome review! Please let us know you did this great review the next time you are with us! We'd love to buy you a few drinks at our beach bar!
"Always a great stay!"
Always a great stay. Just if you have best western points ...make sure to call the 1800#. Wish someone would have told me before I came to check in to do so. I reserved our room 4 months in advance even told them we wanted to use our points...nothing was said about us needing to call the 1-800#. But at check in they said we couldn't use the points. We had to set up our reservation thru the 1800# to use points. That's the only thing I had problems with. We stay here every year...for the past 5 yrs. Other than that everything is great! Love the rooms and the free breakfast and if there are any issues usually are quickly fixed.
We apologize about the confusion over using points. Yes, Best Western has changed the process. Where we used to be able to redeem a guest's points at the counter, this option is no longer available to us. Best Western Central has taken over the Redemption of points. Sorry again for the confusion!
"Great family vacation stay"
The staff and management are always friendly and helpful. Our family has stayed here every summer vacation for six years and never had a bad experience. It's a great location with everything you could need nearby. North Myrtle is quiet with lots of dining and shopping options. The rooms are nicely done and very clean with beautiful views. The beach area in front of the hotel is never crowded. I can't say enough what a great time we had. Thanks again to Dan and his staff! We will definitely be back next year.
Thank you so much for staying with over the years! We really appreciate being your "go to" hotel in North Myrtle Beach!
"Great place to stay"
We stayed in a suite. The room was very nice and comfortable and spacious. Great views of the ocean and the city. Staff very friendly and helpful. The breakfast was delicious. Would recommend the Ocean Sands to anyone traveling to Mrytle Beach
Thank you for this awesome review of our hotel! We look forward to seeing you again in the future!
"Great option"
I had never stayed at a national hotel chain at Myrtle Beach before but this was a great option. Barefoot Landing is just down the road, it's not overcrowded, and there's a convenience store right across the street for anything you need (i.e., cooler refreshments). Plus, being a chain was a plus, 24hr coffee available as well as continental breakfast. Tiki bar was good too although service was slow. Still, highly recommended.
Thank you very much for staying with us and sharing this wonderful review of our hotel!
"31st Wedding Anniversary"
Last minute reservation, worked out very nice. The entire staff was very friendly and attentive. Clean rooms, great ocean front view, tasty breakfast. Highly recommend this Best Western. We will return
Thank you so much for coming to stay with and for sharing this awesome review!
"AMAZING CUSTOMER SERVICE!!!"
We arrived at the hotel and had to wait a few extra minutes to get a room. The manager upgraded us without a word from us or even telling us she did it!!! This customer service says all you need to know.. oh and the Tiki bar prices were on point!
We really appreciate you staying with us and taking the time to share this awesome review!
"Great place to stay"
They are a great place to stay the were very welcoming and friendly we are diffently planning on coming back for 4th of July week we had a great veiw of the ocean and they gave us great pointsof things to do
"beachfront"
King size-the room was nice in size but the room had an odd and unpleasing smell. probably because of the old carpet and the a/c blowing through the old curtains. other people hairs were found in the bathroom and in the kitchen area. also found a dead fly and baby roach on the a/c upon arriving. love the water pressure in the shower. the beach was great but no tents allowed in north myrtle beach and myrtle beach. free continental breakfast was ok
We sure wished we could have verified that you were an actual guest of ours! We haven;t had any problems with pests in the rooms so we are wondering if you reviewed the wrong hotel!
"Nice clean rooms very professional staff. Help make it the best vacation"
The house keepers are very good at their job. We had kids with us and she would make the beds and arrange their toys on the bed and they loved it. We had an ocean front room very relaxing to set on the balcony and watch the ocean waves
Thank you very much for staying with us and for your kind compliments on our housekeeping staff! We look forward to seeing you again in the future!
"Great location"
We have stayed at this location many times and have always been happy. We had a minor issue this time - the hairdryer didn't work - it started smoking when I turned it on. But I reported the issue and it was resolved quickly. Staff is friendly. Love the location - right on the beach and the beach is not crowded in this area because the hotel is not a high rise.
Thank you very much for this excellent review! Please come see us again soon!
"Needing beach time..."
This place was awesome! King size bed slept good, great ocean view! Staff was very friendly! REALLY enjoyed the breakfast comedy! Good pool choices. Location is great,traffic on beach Blvd not to bad!
Thank you very much for this fantastic review of our hotel and staff! We really appreciate it!
"Clean rooms and great service"
We stayed at this establishment the first week of June. We were surprised at how clean and how lovely decorated our room was. The water pressure in our room was great and the water was always warm. The breakfast was excellent and the customer service was exceptional.
"Family beach vacation"
The location was good for our family because it was a quiet location. The parking across the street was not what I expected. The rooms need to be updated. The staff was very friendly and helpful. It is right on the beach and the pools and lazy river were great.
"Nice Place!!"
Very nice place to stay! Nice breakfast bar. Rooms very clean, and staff was helpful. I would stay again at this place. It was right on the ocean with excellent ocean views from the balcony. I have no complaints
Thank you very much for this excellent review and for staying at our hotel!
"Great Vacation!"
The acation I took at Best Western Ocean Sands was above and beyond what I expected. The room was clean when I arrived, the staff was very helpful, the front office was prompt at fixing any problems or answering any questions, and the breakfast choices were satisfactory. I will definitely stay here again!
We are very glad to hear you enjoyed the stay with us! We look forward to seeing you again soon!
"Always a great place to stay!"
Best Western Ocean Sands is always our favorite place to stay when going to North Myrtle Beach. It's affordable, clean, has great amenities, beach access is super easy, and staff is always so sweet. We will continue to come back.
"Only 1 night used points."
I only stayed 1 night using my points, Hotel is right on the beach with a Tiki Bar, Small Lazy River and Pol But was very Nice , Parking is Very Limited But Told where I could park without getting Towed away. I would Recommend this Hotel And will stay there again.
"Great stay!"
My family and I enjoyed our stay very much! We had breakfast every morning, enjoyed the pools and tiki hut bar! The overall stay, as well as the staff, was excellent! The location was perfect for our plans and couldn't have been better!
"Great Value"
Clean rooms, great view, super friendly staff! Toni Ann, Terri and Kirsten always make our stay fun and pleasurable. A great value for the price, right on the beach with a tiki bar. Great place to relax
Thank you so much for staying with us and sharing this exceptional review!
"Clean facility and kind staff. Facility outdated."
This hotel was a little outdated in terms of decor and facility. The staff were very helpful and pleasant and my room was very clean. The major thing was the elevator. I stayed in the high rise building (10floors) and there was one elevator. The elevator waiting area was very small and cramped and also warm and stuffy. It was sometimes difficult to get in and out of the elevator with all of the items I was lugging to the beach. Overall good stay. Great views of ocean and served my needs well!
Thanks for staying with us and sharing your review.
"cheaper"
The front desk does a very good job. The rooms are smaller then most but very doable. The balconies are very useable. It is in a very good location, has free parking. Breakfast like most hotel chains. The elevator has issues especially when going down, it at times hits very hard on the ground floor. We always walked down and took the elevator up, no problems going up. For the price on the oceanfront not bad.
Thank you for staying with us and taking the time put to share this very kind review!
"Good price, good location"
The hotel is conveniently right on the beach. The rooms are clean. The staff is very friendly and accommodating. The continental breakfast is okay. Tiki bar by the pool is nice. The “lazy river” is a joke. There's nothing really bad to say about this hotel, but there's also nothing to really rave about. If you're looking for a good price, this hotel is a good option.
Thanks for staying with us and sharing your review!
"Disappointing"
Since we are ‘card carrying' Best Western folks we thought this was a safe bet. Loved the welcome we received at the front desk and the room had a beautiful view. It looked clean until my husband spilled some water at the sink in the bathroom and blotted it up with the bathmat! Ewwww. I have attached a picture of the mat. Then we went out to get a bite to eat and when we came back, could not find a place to park.....not at the hotel or the overflow across the street. We temporarily parked in the alley between the buildings to ask at the desk what to do. The night manager was extremely rude and short with us and told us we couldn't stay where we were parked or we would get a ticket or get towed. It was public parking. How were we to know? It wasn't posted as such. Then he grabbed a paper with a diagram of the area and showed us another overflow lot that was over a block away. He told us if we didn't like it we could just leave. We said we would do just that....and checked out the next morning after just 1 night of our vacation. We did get a refund on the nights we didn't stay as well as points on our Best Western account. The day staff was extremely helpful and apologetic but the damage was done. Loved the room and view, and the breakfast was really nice. Also, it was Bike Week....will avoid that next time for sure.
Thanks for staying with us and sharing your review.
"Excellent place to stay."
Excellent motel with excellent service. All staff were pleasant and helpful. Nice pool and lazy river. Rooms were clean and tastefully decorated. View of the ocean from the balcony was beautiful. Price was very reasonable and I would definitely stay again.
Thank you so very much for staying with us and then taking the time to share this awesome review! We really appreciate it!
"Great ocean view"
The front desk folks were wonderful. Very polite and welcoming. You even get a goody bag with candy and 2 free drinks at the tiki bar. The tiki bar, however, is just marginally a bar. The room was reasonably clean and the bed was very comfortable. The overall feel of the place seems dated. Also there is really just one restaurant within walking distance for dinner. A hot breakfast is gratis which helps. It was passable but I wouldn't want it more than the two days we were there. Parking is across the street which can be difficult during peak season or for people who are elderly.
Thanks you very much for your kind review! Please come visit us again when you are in town!
"Disappointed in Stay"
Summer vacation but pools were not used because they looked unsanitary (brown cement surfaces) and surrounded by intoxicated guests who "lived" at the Tiki Bar. Housekeeping did little more than make the bed and emptying trash.
We tried our best but could not locate your name as having been a prior guest of ours.
"AWESOME"
Went there for bike week, had sufficient parking for bikes under tower, room was the nicest room we ever stayed in during various biker events, view of the ocean was spectacular, and the breakfast fare was amazing!
We LOVE hearing we had the nicest room you stayed in! That just made our day! Please come see us again soon!
"Great"
Wonderful place to spend a vacation Everyone was friendly. The food was great and very clean hotel. The hotel is on the beach. Close to many things to do for fun. Pool was lazy river were clean and warm
Thank you very much for staying with us and then taking the time out to share this exceptional review!
"another great stay"
stayed here 5/14 - 5/16. great ocean-view room with a mini kitchen, although I didn't use it. all staff I ran into were extremely nice. they have a pretty decent breakfast. did I mention the view? you fall out of bed and you're on the beach. they have a little tiki bar there which is nice when it's open. convenience store directly across the street. uber is available in the area.
We really appreciate this excellent review! Thanks so much for staying with us and we look forward to seeing you again!
"A Place on the Ocean"
We spent a week on the beach for vacation. The room is on the beach and each room has ocean view and were very clean. The staff were very good and helpful. Check in and out were fast. Breakfast was good with eggs, a meat, sausage grave and waffles. The food was hot and available. We didn't have any problems while here. The rooms could use some new furniture. Some of the furniture is uncomfortable and replacing would make the visit even better.
"Great time"
Great location, super clean, friendly staff, close to everything, comfortable beds, on the beach, affordable, great place for all ages, truly enjoyed our stay. Would definitely return for another vacation.
Thanks so much for staying with us and taking the time to share this very kind review!
"Not all Best Westerns are the same."
This is a very nice hotel and our room was perfect for us. It is an older hotel but typical of what you would expect at the beach and clean. It was comfortable and had the amenities we needed in the suite, along with a beautiful view. Parking is limited but there was a lot across the street for overflow. Staff could not have been more friendly. Breakfast in the lobby area was really a nice surprise and staff were very attentive. The beach is only a few steps away or there are indoor/outdoor pools and water activity areas.
Thanks so much for staying with us and taking your time out to share this excellent review!
"Great stay"
Overall experience was awesome. It exceeded our expectations. We will book again in the future next time we go to the beach. The reception office was able to accommodate us eve though it was very shot notice.
Thank you Ramon! We really appreciate you staying here with us and sharing this excellent review!
"Great Spring Getaway"
Took off to Best Western Ocean Sands for a Spring getaway. Had beautiful weather, while Ocean water temperature was a little cold for my liking, many folks were swimming. I enjoyed the heated pool and jacuzzi, and of course the drinks at the tiki bar!!
Thank you very much for staying at our hotel and posting this wonderful score and review!
"Divas Half Marathon Stay"
Great location and convenient to the start of the race. Great value with it still being "off-season". Room was clean enough and comfortable. Staff was excellent and inviting. Parking was sufficient and close by.
Thanks for staying with us and taking the time to share this very ind review!
"Sam'sreview"
We really got surprised when we found out we got a 2 room suite. Just super and breakfast was very good each morning. Ladies who handled the breakfast were friendly and very helpful. Never had that kind of service before. Suite had a balcony facing the ocean and a view at the other end of suite of the town. What more can you ask for? We arrived around noon time and our suite was ready then. Never expected that, thought maybe we wold have to wait one to two hours, but they sure surprised us.
Thank you very much Mr. Sam! We really appreciate this fantastic review and you coming to stay with us!
"A Quiet Retreat"
I love coming to BW Ocean Sands because it is quiet, clean and right on the beach. The rooms have been updated and are spacious. I booked another long weekend here while I was relaxing at the pool and Tiki bar!
Thank you Miss Leeann, for staying with us and sharing this excellent review!
"Mother's Day trip with my mother-in-law"
Enjoyed out stay very much. Room was clean and comfortable. All rooms are ocean front. Breakfast had a variety of different things each morning and the ladies that worked the area were extremely nice and friendly. Easy walk to the beach. Tiki Bar had great drinks!! Have stayed there before and will stay again.
Thank you Miss Susan! We really appreciate your repeat visits and posting this very nice review!
"Super place"
Great service,Great location,Great breakfast! Will definitely stay again , but this was our 3rd visit. Excellent shopping in the area. Nice places to eat all along the area. Close to everything. Thanks
Thank you so much for the repeat visits to our hotel! We really appreciate that and this very kind review you've posted!
"Excellence"
The location, staff, amenities, ample parking, vis-a-vie the cost/value was frankly ....superior to us. The bed was super comfortable. The ocean front King room with balcony was just great. We cannot stress how much we enjoyed everything with at this Best Western.......the spell of Great Weather was a bonus!
We cannot stress how much we appreciate you staying and posting this awesome review! And we ordered the weather :)
"BW Ocean Sands Beach Resort.... Perfect place too go in NMB"
We stay here every year that we come to NMB. The staff are all amazing! Location is amazing right on the beach. Pool area and Tiki bar are a great combo for the family. Clean rooms great value!!!!!!!!
We love the fact that you stay with us every year! Thanks so much for taking the time to post this great review!
"Get away"
Hotel extremly clean, staff very friendly, right on ocean. Breakfast was wonderful. During busy season parking might be alittle diffcult. Have stayed twice since the beginning of the year and both times have been great!
Thanks so much for staying with us and sharing this positive review!
"Great As Usual"
This is our go to place in North Myrtle Beach. Very reasonable rates, great ocean front view. My wife is very adamant about there be a great walking beach. Nice flat and firm. And this location fills the bill. That is a big reason we keep coming back.
Thank you so much for the repeat visits and posting this fantastic review!
"We'll Be Back!"
Great hotel. Clean, great location, excellent service. The staff was friendly and helpful, the room was spacious and comfortable, the ocean was a few steps away and the beach was great. The free breakfast was excellent, the lobby was clean, there was plenty of parking in the area. It's a great value for the price, we'll definitely be back.
Thank you very much for staying with us and sharing this very kind review and compliments!
"I would go back again tomorrow!"
Love the location and the staff! Breakfast was good and the tiki bar was nice! Would like to see the rooms updated because they're showing there age. I would have to say overall we had a good experience.
Thank you for staying and sharing this very kind score!
"ocean front room"
very nice stay with breakfast included.room has all your basic needs with kitchenette, coffee machine, frig and stove.reasonable rates for ocean front.most parking is across the street but still more convenient then other resorts we stayed at. tiki bar and pools are great.
We really appreciate you staying with us and then taking your time to share this awesome review!
"Customer services great but rooms not so great"
We usually stay at BW for anything but this location definitely needs some upgrades .....carpets are filthy (feet were dirty the entire stay), curtains had lots of holes and dusty, TINY indoor pool, limited loading/unloading space (very hard to get in and out), nasty tub mats just need to not be used at all, couch had stains, no towels to use in pool area, chairs on balcony had smoke holes in 2 of them, Wi-Fi was very slow and spotty. Customer service was good though, they fixed our slow drain and toilet issue we kept having very quickly, brought us things we needed in a good time frame. But we probably won't stay here again. Also the bfast area was way too small to accommodate all the people. Alot of issues for a 648$ bill:( for 4 days.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843-272-6101 Best Regards,
"Great friendly place"
Our room was clean and had a great view of the ocean. The staff was very friendly and helpful. Had s family friendly pool area with a Tikki bar. The breakfast was good with ample selection. We would recommend this facility to anyone.
Thanks so much for staying with us and taking the time to share this excellent review!
"Disappointed"
Not a pleasant building to stay in ....If you book a room ask what building you will be in........I had to stick something in the Lovers of the AC unit to direct the Air ..Very Small Bathroom....Old Building.
Sorry you didn't enjoy the stay. It appears you selected our most economical room and building to stay in. Although the units are not oceanfront, the building itself does sit directly on the ocean and the beach is just a short walk!
"Surprisingly delightful resort"
Enjoyed our 2 night stay at this resort. Upgrade at check in was unexpected and provided a fantastic view from the top floor. Staff was friendly and always smiling. Pool area with Tiki Bar provided a relaxing atmosphere.
We really appreciate you staying with us and then taking the time to share such a kind review!
"Spring break getaway"
It was our first time there, and liked it so much that we'll definitely be back. Michelle at the front desk went above and beyond, thank you! The lady in charge of breakfast was very friendly and efficient. Parking space is limited and the lot across the property fills up quickly, and if you're late at night, you'll have to park at their additional lot located a couple blocks away.
Thank you for staying with us and taking the time to post this kind review!
"30th. Anniversary"
This was our first visit to North Myrtle beach. We really enjoyed this hotel. Our room was clean and the Staff were friendly. Our ocean view room was wonderful. We walked the beach every morning and it was really peaceful. Thank you to the staff for helping make our anniversary unforgettable.
We really appreciate the fact you stayed with us and then took your time to post this excellent review! Please come visit us again soon!
"Great view, great breakfast"
We stayed for a couple nights on our way to another engagement. Great beach front room. The staff were friendly, clean room, and great breakfast selection. Love that breakfast isnt OVER until 10am!! The only complaint would be the kids hollering at 6am under our balcony, when we were trying to sleep in..lol..
Thanks for staying with us and taking the time to share this kind review!
"Overpriced for the quality received."
We were dissatisfied because our building was a good three building away from everything, including the office, pool, and bar. The bar is only open 6 hours a day, but Kelly the bartender is amazing! The indoor pool is literally inside a parking garage which feel really awkward. The room is pretty small, and they gave us a coffee maker on a table with no outlets so we had to move it.
We are sorry you didn't enjoy the stay. It appears you booked the Non Oceanfront Annex king unit. This unit is in a building directly on the oceanfront but is priced economically. We do have oceanfront units with balconies which are priced accordingly.
"Front desk needs HELP"
When we first arrived on a Saturday mid morning everything was absolutely picture perfect. The parking could definitely be better but space is precious in this area. Dan the front desk agent greeted us with a smile and a warm welcome, which was nice after a long drive. He did is very best to get us in the room early because it was at 4:00 check-in. He delivered on that and got us in our room by noon. We had room 411 with some amazing views of the ocean. We met Mandy in the breakfast area and she is super sweet. Explaining how the breakfast worked in the morning and asking us if we needed anything. We went up to the room to change and hit the beach. First we stopped at the"Tiki" bar down by the pool. As you could expect overpriced and very weak, 18$ for 2 drinks. Kelly from "cali" who was bartending told us where we could buy a bottle at, liquor store almost on every corner. After going to the beach our kids wanted to hit the pool/lazy river. The lazy river goes around in a circle and the pool isn't deeper than 4½ feet. This is where things started to go wrong. They have absolutely zero supervision down there so kids can literally do whatever they want. Kids were running around and throwing balls at each other. I understand kids having fun we have 3 but this was out of control. Almost jumping on us and came really close to hitting our 2yr old in the head. It was definitely time to leave the pool area and go enjoy some supper. We went to Caption George's Seafood Buffet in Myrtle Beach, that's a different review. We went back to the hotel to call it a night, this is when things went sideways. First of all all we could hear was the dang elevator ALL NIGHT LONG. Then they have trash pick up at 6:30 Sunday morning. Who picks up trash on a Sunday especially at 6:30 in the morning? The beds are super uncomfortable, you can feel every spring. We went to check out and I wanted to talk with the front desk about our experience. Dan who was great the night before must of had a bad night because he was super rude. I wasn't asking for anything besides someone to listen. All he did was blame everyone else and completely dismissed us. I told him I was going to write a review and he acted like he had done us a favor when he was just doing his job. He had no empathy at all and didn't even want to hear about our stay. We will not be going back to this hotel and I suggest you finding another one as well..
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843-272-6101 Best Regards,
"Very pleasant stay!"
Very pleasant staff. Very clean rooms. Plenty of towels in the room. Breakfast attendants very attentive to guests' needs. Not many parking spaces, but we always found a place to park. No satellite TV, but not much time for TV anyway. Overall, very pleasant stay and will stay here again.
"summer stay"
the hotel is at a good location, beach front, but the water is a little rough that we couldn't go far. the staff are very nice and friendly, even give us some extra help. the cons are, the building is old, our room is humid and dirty, but it's understandable that it is by the ocean. good thing is they have free laundry facility, even though the machines are old. in general, good for a budget vacation
"Very enjoyable stay"
Everyone and everything was great. Just debth of the continental breakfast was worth it, a kind and caring staff and the room and view was amazing. Stayed because my daughter has a competition however we didn't want to leave!
"Ocean Sands Rocks!"
The only place we'll stay in Myrtle Beach! Friendly staff, nice rooms, great breakfast, cool tiki bar and oh that view! It's all here!! Coming back in a couple weeks! Have already recommended to friends!!
"Great little place"
Just got back from yet another great stay. Me and my husband have stayed at Ocean Sands BW off and on for the past 20 yrs. Our first vacation together was there. Still the same great hotel with the same great service. It's an older and a smaller hotel compared to some of the other places there, but size and age doesn't make a place great. Customer service and cleanliness does, in my opinion. Breakfast is awesome also! Myra the breakfast manger is an Ace at her job!!
"Ocean Sands Review"
Clean, affordable, room faced ocean. Worked great! 3rd year we've stayed there. Love the yogurt machine. Liked the separation of beds to the bathroom and the multiple TVs in the room. Breakfast options were very plentiful.
Thank you Laraine, for staying at our hotel and taking your time to share this excellent review!
"Great Vacation!"
Spent 5 nights and 6 days at the Ocean Sands Resort. Beautiful views, clean rooms, great front desk staf, Dallas was very helpful! Kelly W at the tiki bar really made our stay enjoyable, had great drinks, and lots of laughs with her! We will be back!! Thanks for the memories!
What a very nice review! This makes our day to see that you were this happy while staying with us!
"Relax"
Would recommend this place to anyone wanting to go for a quick getaway or a week long stay. Beach right outside your room. Breakfast was great every morning. Staff very helpful and kind . Will be returning soon
We really appreciate this very nice review and your staying with us! Please come visit us again soon!
"Book it NOW"
What a wonderful place. Everything was better than expected. Breakfast was out of this world and our room had everything we needed with a view of the ocean. You can not go wrong with this hotel. Great for couples and plenty to do for kids. HOPE YOU ENJOY AS MUCH AS WE DID.
Thank you very much., Miss Sandra for staying with us and then taking your time out to share this extremely positive review!
"Ocean Hideaway"
Simple, clean, comfortable, affordable ocean front accommodations .... If you're looking for opulence, look elsewhere. If you want a quiet, serene, comfortable, friendly ocean getaway, then look no further.
Very well put! We really appreciate the kind words and your staying with us!
"Wonderful Hotel and Staff"
Dan and the entire team treat us like family every time we stay. We've been coming here for he last 5 years and wouldn't stay anywhere else! The property is on the beach, clean quiet and everything is wonderful
Thank you so much for this excellent review! Your repeat visits means so much to us!
"Great place"
Have stayed here many times stay when ever we come to Myrtle Beach we are from Ontario great location close to shopping and shows staff is always very friendly and helpfull having the ocean view was great
We really appreciate your repeat visits to our hotel! It means so much to us!
"Good value"
Rates were very reasonable. Rooms were very clean. Enjoyed the tiki bar. Bartender was excellent Breakfast was good but go down early indoor seating is limited. All the staff we interacted with were courteous and helpful. Second stay here for us and both were very good. Ocean front views were beautiful Highly recommend this hotel
"Great Value!"
Staff was very helpful and friendly. Room was neat and clean. Beds were comfortable. Nice oceanfront view and balcony. Breakfast was good with many options. Kitchenette was a nice addition. We will definitely stay here again.
"Great location"
Front desk team members great and helpful! Great customer service and value for North Myrtle. The hotel was located in a quiet area that was a nice relaxing getaway. I'm not sure it's this way during peak season.
Thank you very much for staying at out hotel and taking the time to share this nice reviewi!
"Great Value!"
Hotel was nice, Room was clean and comfortable. Had a great view of ocean and nice balcony. Breakfast was great with a great staff! Housekeeping was great, kept rooms clean and bathroom supplied with clean towels! Excellent value for North Myrtle Beach.
Thank you for the wonderful review!! We hope to see you again next time you are in the area!
"Winter Wonderland"
Great place to stay for a care-free vacation. The staff are very attentive to detail - the breakfast menu is great and the facility well run. We have enjoyed Ocean Sands Resort for six years and we hope many years to come - thanks for a great time.
Thank you Mr. Arnold for your RAVE REVIEW!! We hope to see you again next year!!
"Worth your month"
This Hotel was amazing with everything to do besides just the beach. Lazy pool and pool area was beautiful with the Tiki Bar. Employees love their jobs and it shows. Breakfast was more than we expected.
Thank you very much! We really appreciate the kind words and look forward to having you with us again soon!
"Super"
Great place to stay for snow birds. Hotel staff very friendly. From personnel at front desk to housekeeping and maintenance as well. Ocean view room w/balcony. This place treats snow-birds like royalty. I'll be back again.
Thanks so much for staying with us and taking the time to share this wonderful review! we will be seeing you again next year!
"Very nice location"
Quiet location, which is still close to shows, restaurants and shopping. Rooms are clean and appealing. Free breakfast each morning, both hot and cold selections. Friendly, helpful staff. Only drawback -- the pillows. They now use square pillows, and I still prefer the oblong ones.
Thank you so much for staying with us and sharing this excellent review!
"Will go again"
It was great to get away from the cold! And this was great relaxation - great breakfast-... warm, friendly staff...easy to walk the beach and convenient to attend shows and visit restaurants - can't wait until our next visit1
Thank you so much, Miss Lois. We really appreciate you staying with us and taking the time to share this excellent review!
"Excellent people, great location"
Excellent people, great location, awesome amenities. We really enjoyed our stay. The people were friendly, had a workout center and pool. We were able to walk to a place for dinner, very convenient. Breakfast was awesome, the people and atmosphere made it 10 stars for me..
We really appreciate you staying with us and sharing such a kind, positive review!
"Best Western Ocean Sands Beach Resort - Our Home-Away-From Home!"
From the time we arrived the service was great; front desk attendants welcoming and helpful. The room was neat and clean. All rooms are beachfront; hear the waves; watch the sunrise! The breakfast room is beautiful and the food and the servers are wonderful! We feel really blessed to vacation at Best Western Ocean Sands Beach Resort over the years.
Thanks so much for this fabulous review! We really appreciate you staying with us and sharing this excellent review!
"Excellent people, great location, great amenities"
The front desk staff when checking in was fun and friendly. Explained the resort and gave us a goodie bag and water. The continental breakfast was more than a standard one would include, along with a great lady working it. She was fun and friendly. The room was clean, esthetically pleasing, and s great view of the ocean. Check out was quick and convenient. Enjoyed our stay
Thank you very much for staying with us and sharing this excellent review! Please come see us again soon!
"A wonderful Place to stay"
The staff is great they even upgrade my room my room for , the room omg it was very CLEAN AND NEAT I have OCD.The breakfast was wonderful along with the host. I would recommend this hotel to everyone.
Thanks so much for staying with us and sharing this excellent review! We really appreciate it!
"Excellent Stay"
The Resort was really clean and nice, the staff was really friendly and were very prompt. The breakfast could add bacon every day but that's just my preference ha ha, otherwise it was a great stay, I really enjoyed it and look forward in staying there again.
We really appreciate you staying with us Miss Donna and look forward to seeing you again soon!
"Great value for the price."
Coffee & tea is available 24/7. Rooms are spacious with fridge, micro and stove and sofa. Hot breakfast is served each morning. Newspaper is free. Wonderful hot tub and heated pool. Staff is very friendly and helpful. Good location for shopping, theaters and restaurants.
Thanks for this awesome review and for coming to stay with us!
"An exceptional value right on the b each"
Just spent 4 nights at this hotel. Very pleased with the facility and the beautiful ocean view. The personnel were so friendly and helpful. I am a senior and appreciate good value. Would definitely return next year.
"Best Western Ocean Sands Beach Resort"
The service and location was excellent. The breakfast offered a good variety of items. The rooms are in dire need of updates to furniture (sofa couch), but overall great for the price. I will stay at this location again, and highly recommend.
Thanks so much for staying with us and taking the time to share this kind review!
"Oceanfront"
The oceanfront room was very clean. The hotel is older but nice. The room had two comfortable queen beds. The hit breakfast was good. The hotel staff from the front desk to the breakfast manager were very friendly.
"Beautiful view"
The room was very clean but much smaller that I expected.We had an executive suite, but was one of the smallest rooms I've ever stayed in.It was nice having doors between the bedroom & living room. The entrance door leads right into the bedroom and the bathroom was tiny. There were many items missing from the kitchen which I reported to the desk and within a day they brought to us. We had an ocean front room which gave us a beautiful view. We could actually see dolphins swimming by twice a day which was pretty cool! The breakfast was great and the breakfast ladies were super friendly, very efficient and fun to be around.
Thanks for staying with us and taking the time to share this review.
"Great value."
We've stayed there numerous times. The staff is friendly and attentive. The breakfast isn't 4-star but it's good and free. Myra, who looks after the breakfast buffet is friendly, funny, and really takes care of you. Great value. Most parking is across the street.
Thank you very much, Warren We really appreciate you staying and posting this great review!
"Great customer service"
We showed up without reservations and were greeted in a friendly and welcoming manner. Every employee we encountered was friendly and helpful. The morning breakfast was better than expected and the people responsible for replenishing the food were especially helpful.
We really appreciate you coming to stay with us and taking the time to post this fantastic review!
"Great Location with wonderful staff"
Clean rooms, friendly staff, view from room was great. Went to get away for a couple days. Only negative was the hot tub was filled with small children and my husband and i did not feel comfortable using it
"Convenient location"
The hotel is convenient location to area landmarks. Hot breakfast was good. There is not a lot of parking. The rooms were clean and staff was friendly and helpful. Rooms were oceanfront with great views
Thank you Miss Karen, for staying with us and taking your time to share this great review!
"Great Stay"
This is a great location at North Myrtle. The staff are all very friendly and helpful. Our room was a 2 queen bed suite - great room - #911. We had an awesome view, the room was clean, the beds comfortable. The hot breakfast was very good and the staff kept it replinished very well. I highly recommend giving this location a try when in the North Myrtle area - you won't regret it.
Thanks so much for staying with us and sharing this awesome review!
"Disappointed"
We were not pleased with the location or having to trudge on a narrow sand path through vegetation to get to the beach. This was an outmoded motel that needed some updates. Will say the staff was very friendly. We had to go some distance in order to find area of interest and entertainment. Parking was sometimes a problem since areas for parking were limited.
Sorry you did not enjoy the stay. We will contact the city of NMB and advise them of the walkway to the beach. Although there is one in between our buildings that is quite large and has no vegetation.
"Enjoyed the stay, but there was one odd quirk"
The facility is right on the ocean and has a nice pool set-up, which we could not use due to the temperatures.The room was a nice size with the additional benefit of providing a small kitchenette feature. The mattress was very comfortable and the room faced the ocean.The small quirk was the parking. Underneath the hotel tower where we stayed, there were only 7-8 parking spaces, of which 2 were handicapped. There were maybe another 10-14 at the registration area. Once these spaces were filled, you had to go across the street and down about 25 yards to access more parking, which was in an open lot. Apparently there were 1-2 more open lots, but there was no signage showing you where to go. I found this both odd and inconvenient. I am surprised there were not more comments about this in past reviews.One very positive note, Myra and her assistant in the breakfast area worked as hard as they could to keep the food stocked and warm. They reacted instantly to any requests and were very service-oriented. The main part of the breakfast area was not huge, but it had two other sections that you could use. One was a covered outside area and the other area may or may not have had heating and air-conditioning.
Thanks for staying with us and taking the time out to share this very informative review!
"Love this place"
Love this place. Anytime I can stay at a Best Western I do. I know the place will be clean, nice rooms and free hot breakfast. The whole family loves this hotel.. The inside and outside pools are always a plus with children.
"Leisure trip"
Checked into hotel @ 4:00 pm, staff at desk were very friendly and check in was fast. Room was clean, loved the beach front view we were on the 10th floor which we loved. Indoor pool was decent, just didn't like the fact you had to exit the building to get too it. Breakfast was decent, the ladies during breakfast were nice and kept the food stocked. Would stay at this resort again. We stayed 2 nights.
Thanks so much for staying with us and sharing this great review! We really appreciate it!
"Outdated and overpriced"
This place was awful and a waste of money. The room looked as if it had not been updated since the 80's. Grimy bathroom and shower. Food smeared on cabinets and refrigerator. No housekeeping unless you stay 3 days, but this was not disclosed when room was reserved. Terrible stay. Ruined 30th birthday celebration!
"No housekeeping unless you stay 3 days, but this was not disclosed when room was reserved." We absolutely give housekeeping on a daily basis unless a Do Not Disturb sign is on the guest's door. We are wondering if you reviewed the correct hotel as we could not locate your account. We will petition Trip Advisor to remove this review!
"Great place"
It's right on the beach great view!!! Very accommodating well environment! Great breakfast, the beds were good the room was great needed a little more pictures, we loved our little get away here. Would recommend it!
Thanks for staying with us and sharing this excellent review! Please come visit us again soon!
"Weekend Trip"
Overall we were very pleased with the hotel for the value and price. We had an oceanfront queen suite with comfy beds, very clean and spotless. The hotel staff was always very friendly and generally seemed happy to see you.
Thank you so much, Miss Julie. We really appreciate you staying with us and sharing this great review!
"Above and beyond"
Our stay was excellent! Not only do you get picturesque views of the beach, but the staff is amazing! They go above and beyond to make you feel welcome and taken care of. Breakfast was great, too! We will definitely consider this hotel next time we return to the area.
Thanks so much for the wonderful comments about our hotel and staff! We look forward to seeing you again soon!
"Excellent Place to Stay"
Whenever we travel close to North Myrtle Beach my wife and I make a point to stay at the BW Ocean Sands Resort. The staff is always helpful and pleasant. We stayed there for two nights in November 2018 (28/29) and three nights in December (24-26). Excellent views of the Ocean and clean rooms with comfortable beds. Off season rates were extremely reasonable. I would recommend anyone to stay there.
We really appreciate you staying with us and taking your time out to share this wonderful review!
"Very good price for the time of year !"
Very friendly staff clean rooms, Only thing I didn't like was there wasn't a good breakfast selection.Had to go to another location to eat breakfast and wasn't enough selection for TV stations. Otherwise I think it's a good hotel .
Thanks for staying with us and sharing this kind score!
"Staying at NMB"
Always a pleasure staying here...can't beat the view or the location of the hotel. When greeted they always give the BW rewards members some kind of Thank You gift. Usually its our first choice to say when going to NMB.
Thanks so much Gary! We really appreciate you making us you're number one place in NMB!
"Highly recommended"
After numerous horrible experiences at OTHER hotels, I have to say that the recommendation to stay here was greatly appreciated!! Everything was perfect!! I had some issues (personal life) that caused me to need to change up my reservation and the staff was absolutely wonderful and helpful. We were satisfied in every aspect and have decided to return yearly at minimum.
Thanks for staying with us and sharing this very nice story! We are glad we could bring you some happiness!
"Christmas Getaway"
We also stayed here last year. We were in the main building last year and this year we were in the middle building! Our view was amazing,room was very clean and accommodating! Breakfast was very good and the staff...simply amazing!
"GR8 Value Right On The Beach"
GR8 Value Right On The Beach. Friendly (actually Entertaining) Staff (ask Myra to Dance at Breakfast - LOL -).Large Room, Very Good, Free Breakfast with lots of choices. Everything worked the way it should (short some Forks in the Housekeeping Kitchen (probably should have reported it, but didn't). Otherwise, really could not complain. Would stay there again.
Thanks so much for staying with us and sharing such a wonderful review!
"Great time"
Upon arrival we received the keys and a welcome package by friendly staff. Our room had a great ocean view. Breakfast had a good variety of choices and the waitstaff was very friendly and helpful. Maintenance was, also very friendly and quick to help.
Thanks for staying with us and taking the time to share this very nice review!
"Bucks visit"
This is a great place to stay because of the friendliness of the staff and great rooms. The breakfast probably saved us at least $20 and was very good also. Nice location and laid back atmosphere . Our stay was great.
Thanks for this very kind review and for staying at our hotel! Thanks also for recognizing our breakfast! The girls work hard back there to try and satisfy everyone!
"Excellent price & great staff"
The staff was very friendly & helpful. The rooms were very clean. We had a great ocean view. It was quiet & peaceful. They also serve breakfast but we didnt eat breakfast but I would definetely recommend this hotel to my friends & family
"Good value and good location"
We've stayed at this hotel for 10 or 12 years for New Years. Rooms are comfortable and clean. Breakfast bar is small but provides a good variety of items for breakfast. We enjoyed the hot tub, too. We reserved next New Years already!
Thanks for staying with us and taking the time to share this very nice review!
"Winter getaway"
Excelent stay, beautiful ocean front room to watch the sunset or sunrise, mini suite with plenty of space staff were very attentive to your needs, with breakfast being highlight of mornings. Staff went overboard to make you welcome.
Thank you very much for staying with us and taking your time to share your experience!
"Beautiful Ocean View Room"
This was a gorgeous two bedroom suite. We were upgraded from the regular room that I had booked. We have been staying at this motel for years; always had a good experience. Sorry we couldn't stay more than overnight.
Thank you so much for the continued support and visits to our hotel! We look forward to your next stay!!
"Great location"
Great place - near outlets - BASS PRO STORE and a lot of fantastic retaurants. Ocean front - just steps from being in the water. One of the best motel breakfasts you will you find. The staff is top notch!
Thank you very much for staying with us and taking the time to share your nice compliments!
"Decent experience"
This property is a decently maintained, older property. It is clean and all amenities are in working order. Location is great. Staff friendly and helpful. Breakfast is fresh and plentiful. Would book again.
Thank you very much for staying with us and taking the time to share this kind review!
"Fall At The Beach"
Stayed for business and also enjoyed the view of Fall at the Beach from the very comfortable room. Nice sized desk allowed for good work arrangement including space for my separate monitor and small portable printer.
Thanks so much for staying with us and taking your time to share this awesome review!
"Fantastic"
Fantastic view. Room was clean. Breakfast food items and service was great. It was a little hard to find because Google maps brings you to the wrong location. Great price. Needs more parking. I would stay here again.
Thanks so much for staying with us and sharing this great review! We love the word "Fantastic"!
"getaway"
staff was great room was very clean breakfast was a nice addition to this area of the country will return for sure this is a hidden jewel ocean front but on the far north end great location for families
Thanks so much for staying with us and taking the time to share this review!
"Favorite stop"
Ocean-front room with balcony -- my favorite accommodation! Can sit on the balcony and watch the ocean waves come to shore, and listen to the relaxing sound. Ocean Sands is located in a quiet area (excellent for sleeping), but is near to great shows and shopping. The included breakfast features variety and the orange juice is excellent. There are an abundance of restaurants to choose from for other meals -- from fast food to high-end dining.
Thanks so much for staying with us and sharing such an excellent review!
"Beachfront bargin"
We had a great one night stay, while headed north, right in the beach. Very clean room, bathroom and small kitchenette. Enjoyed our wine on our balcony overlooking the Atlantic. Great healthy breakfast in the morning. Nice and attentive staff!! Would stay there again.
"Nice spot!"
Room was a nice size and very clean. Everything in there room worked as it was designed to. View was outstanding. Quiet in the evenings with very little noise in the day. People at front desk very helpful and friendly. We stayed in early Winterso other than a walk on the beach there was no tanning. For a summer trip it would be great. Ten steps from elevator to beach. Nice pool area also with a lazy river. Rom had a kitchenette so if you so desired you could eat in. There is also a laundry so you may wash your clothes.small 7-11 size grocery across the street. Walk to restuarant about two blocks away. Most of the major attractions, outlets, and dining within 20 minute drive at most. And almost forgot Tiki bar next to the pool for something cold with an umbrella in it. Overall great place.
Thank you very much Miss Karen for staying with us and taking your time to share this excellent review!
"great getway"
the view was awesome .distance to ocean was good for people that can't walk too far staff was friendly ,helpful breakfast was awesome something for everyone the only thing I would change I would have like to stay longer and they need more parking space for disable people near the buildings
Thanks so much for staying with us and taking the time to share this wonderful review!
"Pool Front or Ocean Front?"
We reserved an ocean front room. Upon arrival, we were told the first floor was all that remained and he apologized. I thought well this won't be that bad. We get to the room and we are pool side and beyond the pool and sand dunes, there was the ocean. This is not ocean front to me. This is pool side with an ocean view in the background, There was zero privacy on the balcony due to this, but luckily it was cold so no one was at the pool. The dresser draws would not close, The ice machine was right outside our door , so I heard people using it all hours of the day and night. I was awoken by housekeeping shouting at one another and talking in the hall. The hotel was clean, if a bit dated. The staff from check in to check out and breakfast were all very nice. I would not want to stay here a week in the summer, but a quick overnight was all right. The area around the hotel looked run down.
Tanks for staying with us and sharing your views. Sorry you did not enjoy the stay.
"Weekend relaxation"
We really enjoyed our stay here. The room was comfortable and well appointed, the breakfast was great. Fresh fruit, waffles, sausages, eggs, cereal and selection of breads. It was a little crowded each morning though. We will go again.
Thanks so much Miss Phyllis, for taking the time to share this very nice review! Please come visit us again soon!
"Family vacations"
Very nice place, goog breakfast, very nice staff, nice, friendly, polite, multiracial, good prices. Great location. A lit the stufg to do around it. Great for shooping. Nice restaurants, exercise options to do
Thanks so much for staying with us and taking your time to share this awesome review!
"Clean hotel on the beach"
Hotel is always clean even though it is relatively old. It has been refreshed. Beds are very comfortable. Great location right on the beach. Easy to park, but most parking is across the street, but there is very little traffic. We always enjoy staying herre and make this our choice when at North Myrtle Beach.
"No tower"
Tower requested but not given. Bill stuck out under dr in express checkout where anyone in hall could have gotten it. Other then check in and whoever put bill under dr rest of staff was nice. The lady at breakfast was fantastic. Breakfast though could have benefited with more choices like bacon, boiled egg, or milk other then whole
We checked your account and did see where we upgraded you to a larger suite in the tower building! Maybe they moved you after you checked in? In that case, we do our best to honor requests but in some cases we are unable to do so.
"Amazing"
Our room was absolutely beautiful and had such an amazing view of the ocean. Very nice location and close to a lot of things to do. Across the street was cute little store that we went to. The room was bigger then our apartment back home
Thank you so much for staying at our hotel and sharing this wonderful review! We look forward to seeing you again soon!
"Pleasant ocean front hotel."
I first started staying here for fall bike week seven years ago and enjoyed the welcome atmosphere. I no longer come by bike or with my bike (a Harley) but visit every October. I like fall at the beach and this hotel.
Thanks so much for being a repeat guest of ours. It means so much to us for folks to visit us every time they are in this area!
"Best hotel"
This was the best hotel I've stayed in at the beach...definitely will be my new place when I return! The staff was extremely friendly went out their way to help you. The room was clean and the view was amazing!
We certainly love to hear that we are the best! Matter of fact, please remind us of this the next time you're here! We have something for you!!
"Nice place"
The staff was friendly staff. The room was clean room and the bed was comfortable . They had a great breakfast that was included with the stay. We had a great view of the ocean. We will definitely be staying there again
Thank you very much for staying at our hotel and taking the time to share this very nice review!
"Average stay on the beach"
Great location off the beachfront with good breakfast. Great value on a budget. My only down fall was the locks on the front door and patio were broken and they would not lock other than the security locks. The rooms need some updates from broken wood on doors and badly stained shower
Thanks for staying with us and sharing your views. We will definitely look into the comments you mentioned!
"Another Ocean Sands vacation!"
We have now visited BW Ocean Sands Beach Resort numerous times in 2018 for a total of 47 nights. We would not keep returning if we were not so satisfied in this modest but accommodating facility. Good location, good housekeeping, friendly staff and nice breakfast buffet. When you go there, you want to stay!
Thank you Mr. and Mrs M! We really appreciate all the repeat visits and look forward to seeing you again soon!
"beach heaven"
Alway's clean staff is exceptional and the free breakfast is very good with a large variety of items. The WiFi is very strong and fast it reaches to the pool with ease. The WiFi even worked in the little convent store across the street!!!!
Thank you very much for staying with us and sharing such a wonderful review! Please come see us again soon!
"Great stay!"
Working about 10 minutes from the hotel location, this place was just what we needed. Excellent value, clean room, great breakfast. Definitely more than I was expecting. Planning to come back soon and will definitely be staying there!
Thanks so much for staying with us and taking your time to share this awesome review!
"Right On The Beach, Nice Pool, Facility A Bit Dated, Parking Is Difficult"
REASON FOR STOP: Couldn't check into our condo until the following day. COMMENT ON RATING: The parking and elevator problems force me to reduce this from 4 to 3 stars. PROS: All the three buildings are right on the beach. Ocean-front rooms in at least one of the buildings have small but adequate balconies. My room was in good condition although could use some updating. Unlike my previous visit three years ago, check-in was fast, efficient. CONS: Parking is a nightmare. The (only) elevator in the 9-story south tower is “iffy”. It was problematic during a prior stay three years ago, and broke down during this stay. I overheard other guests who are repeat visitors say this is an ongoing problem. To be fair, it was repaired pretty quickly. There are three buildings. It is not explained on the web site and it was difficult to obtain information about the differences, but the differences are significant. The buildings appear to have been built at different times and by different owners. What they call the south tower (and where I stayed) is the best choice. The actual original building, now called the north tower (actually only three stories) is second. I would recommend against what they call the annex. The bed was not very comfortable. Some of the common areas are a bit worn. I was unable to log onto the Wifi. It was not important enough for me to call the support line. COMMENT: On an unseasonably warm day, the A/C struggled in the afternoon to maintain a comfortable temperature.
We attempted to locate your name as being a prior guest of ours but could not do so.
"awsome coming back this week for my birthday."
Awesome I loved it amazing trip with my girlfriend and so relaxing and buetiful.cant wait till this weekend.i love the rates you guys have and deals the view is nice and room are nice and clean top rating.
Thank you for this very awesome review! Please come see us again soon!
"Beach Getaway"
The whole staff was friendly. It is an older hotel. The bathroom was very tiny. The room was decorated nicely. There was no counter space in the kitchen. Parking was a bear especially if you are travelling with your 88 year old mother. Not very many handicapped parking spaces. Our door leading out to the hall way was very heavy. My mother could not open the door by herself & I had a hard time myself. The breakfast was ok. The breakfast area was not very big. I have stayed at other Best Westerns & this one was not the best. Great view from the balcony.
Thank so much for staying with us and sharing this nice review. Hotel room doors are a little heavier to ensure closing in the event a guest does not pull them shut. Since they auto-lock, the hotel wants to ensure the safety of their guests!
"couple getaway"
The ocean front room was great. The breakfast was a nice touch and the ladies attending were great. spent 3 days wish it was longer. will go back next year about the same time maybe a week . good time of year to go beach not crowded
Thank you very much for this great review! Please come see us again soon!
"Great value and facilities"
Totally enjoyed our stay at the Best Western Ocean Sands Resort in North Myrtle Beach. Facilities just what we wanted. Amenities included 2 outdoor pools, 1 indoor pool, a hot tub, exercise room a great beachfront and a Tiki Bar. Morning breakfast with great selection and a warm and friendly staff.
Awesome review! We know you are one of the best Grammy's ever!
"BW Ocean Sands"
Stayed at the Ocean Sands 4 days. Clean + comfortable. Friendly staff and a great breakfast to start your day. Poolside Tiki bar is relaxing and worth a visit; bartender's a hoot Oh, and the beach was super.
"For work or vacation"
This hotel is staffed by some of the best hotel crews I have ever encountered.I travel a fair amount with my work and every time I have stayed here the entire staff has been great.From the person who checks me in to the person doing the breakfast in the morning, everyone seems to care that you have a good stay.
"Quick Trip"
We were in town for a funeral and was glad to get a room on such short notice. The hotel was clean and the bed was really comfortable. The staff was helpful, friendly and knowledgeable.The breakfast was good also. We have never stayed at a Best Western and we were pleasantly surprised.
"Best place"
Amy and Kirsten at the Tiki bar kept me happy and entertained, they are wonderful. You could switch up the music you have looping only so much Jimmy Buffet one can handle especially the same song. A switch up would be great The location is awesome and quiet. I highly recommend it
"Great Fall get away"
We visit the North Myrtle beach area every fall and stay at this Hotel. The ocean front room is delightful. Beds are comfortable and there is a kitchenette. Some of the furniture is a little dated, but everything is clean. The breakfast is kept well stocked. The staff are friendly. There are two pools, a hot tub, and the beach is right there.
"ROOMS ARE NOT NON-SMOKING"
Hotel is old and needs updating badly. Don't believe what they say about all rooms are non-smoking. THEY ARE NOT. Everyone is allowed to smoke on the room balconies and the smoke/smell gets in the other rooms and you will not be able to enjoy your balcony (that you have to pay extra for).
We apologize you did not enjoy the stay. We appreciate you staying 5 nights with us. I wish we knew how unhappy you were while in house with us as we could have offered you a refund had you decided to check out early.
"air port drop off and mini vac"
place and staff are great must try you will be back great view safe hotel good am eats to start the day stay at best western all the time may be 50 or more this one i like the best beach one out side snacks and drinks by the pool just great
Thanks so much for staying with us and taking the time to share such a nice review!
"Florence can't stop these guys"
Arrived at Best Western Ocean Sands immediately after hurricane Florence, while many of the folks working there were dealing with personal problems caused by the hurricane, they were more concerned about making sure my wife and I enjoyed our stay. The entire staff were pleasant and helped make our stay a great one!
Awesome review! We are very glad you and your wife enjoyed the stay with us! We look forward to seeing you again!
"Favorite spot on the beach"
Great rooms, great staff, great prices. This was our second time at this hotel in less then 10 months. We enjoyed it so much we had to come back. It's just outside the line of a the craziness of downtown but not to far away to go enjoy some of it.
Thanks so much for the repeat visits to our hotel! We really appreciate it!
"Roaches on my babies clean bottles on the kitchen counter and in the bed"
When we first got to the room someone had spilled water in the floor and when i used a white towel to clean up the floor was so nasty the towel had a black hand print on it. When I checked in they gave me a pack and play that was disgusting. On our last night there I got up the make a baby bottle and there were roaches crawling on the clean bottles if I would not have seen it I would have gave them to my babies thanking they were clean and they could have got sick from the roaches being on the nipples. Later I laid the baby on the bed and another roach ran from under the pillow. I do not recommend this hotel definitely if you have small kids
We are sorry you did not enjoy the stay. We addressed the numerous complaints you had while you were with us and found only one complaint to be valid ( Yes, the washcloth was dirty after you wiped the floor. The floor should have been cleaner. ). The complaint about roaches could not be verified as the room was inspected and nothing whatsoever was found. We were happy to compensate you accordingly but are sorry to see this compensation was not satisfactory.
"tight parking! Friendly Staff"
Hotel staff was very friendly and helpful. We asked for & received a fan for our room because the a/c wasn't cooling the room. We moved to a different room after the first night. The receptacle was dangling from the wall in the first room. But, the view was spectacular! The second room was much better - it was in the annex building with 2 cooling units. The 2 units are need because of the layout of the room. The bathroom door was literally coming off the hinges. At some point, the door had suffered water damage (maybe the tub overflowed?). The room appeared clean - just needs upgrading. First room was dorm size frig, second room was normal size frig. One elevator in each building. I am not sure how many floors were in our second building,I think 9. One elevator for that many people means you often must wait. Overall, the staff was very polite & friendly but I would look for a different hotel next we are in NMB.
Thanks for staying with us and sharing your thoughts. We will take a look at the problems in this room.
"Totally Satisfied"
My stay at the Best Western Ocean Sands Beach Resort in North Myrtle Beach, SC was everything I wanted in a hotel. The room was super nice and the ocean view was wonderful. The hotel staff were very friendly and helpful.
Thank you very much for staying with us and taking your time out to post this very nice review!
"Great place to stay"
Great place to stay, friendly, clean, nice beach, close to alot of local amenities, beautiful sunrises from ocean view balconies. Breakfast is great with many choices of food buffet style. Have been going here for past three years and cant wait for next years return trip. Would definitely recommend this hotel.
We really appreciate you staying with us these past few years and taking the time to post these wonderful compliments!
"Great place to stay!"
A very clean and friendly Best Western. My wife loves looking out the sliding glass door at the beach. We have stayed there 2 years in a row on our vacation and we are planning on going back next year. Breakfast is very good and the beach is clean.
Thanks so much for the repeat visits to our hotel. We really appreciate you!!
"Best Western Ocean Sands Beach Resort"
We were impressed with the room and its view. Room was clean and neat and the view was terrific. Location was very convenient to shopping, dining and with easy access. We will choose this location again. Staff was great and very helpful.
Thanks so much for this fantastic review of our hotel! We appreciate you staying and the time you took to full this out!
"Our favorite getaway!! "
This is our second time staying at Ocean Sands beach resort for vacation & as always we have the best stay! The staff is more than accommodating to all of our needs. They go above and beyond to make sure we have everything we need. They treat you like family. We're greeted with open arms and that's exactly what you want when staying far from home. They even gave us a late check out since we arrived late in the night. The breakfast included is absolutely wonderful, the housing staff was always asking if we needed anything. The tiki bar by the pool was such an added bonus so we didn't have to go far from the hotel. And considering we left just a day before the hurricane evacuation, the hotel was still up and going and taking care of what needed to be done. We will always choose this hotel for our MB vacations. A big thank you to all the staff & I hope that everyone stays safe during hurricane Florence. Y'all are in my prayers!
Thanks so much for being a repeat guest of ours and taking the time to post such a wonderful review!
"In need of major updates!"
We arrived late at night and wanted to stay on the beach. The elevator up to the 8th floor was shaky. When the door opened the carpet looks hideous. I would say RIP it up and paint the concrete. The room we had was 2 queens and a Murphy bed. The tub is discolored, the furniture is old , the stove is rusted. I would be afraid to use it. My advice keep going find something worth the same amount of money.
We are sorry you dd not enjoy the stay.
"Beach Vacation"
We highly recommend this hotel to everyone. Excellent customer service from the staff. The breakfastBreakfast was great. The view from the balcony was amazing. No problem with parking. And the Tiki bar was great. You will love this Best Western whether you are on vacation or a business trip.
Thanks for staying with us and taking the time to post this wonderful review!
"Fun in the sun"
First time in Myrtle Beach and from Sheonn at the front desk, Kristin at tiki bar to Mary who made the room so clean and comfortable this was the best experience! Can't wait to come back again soon!!!
Thanks so much for this excellent review and for staying with us! We will be looking forward to your return!
"Was everything we were looking for, and then some!"
We arrived early, and our room was ready in an hour with a free upgrade. We had two queen beds, kitchenette, and a sitting room. The view from our balcony was gorgeous, and we were a short walk from the ocean. The pools and lazy river were clean and the water was perfect. Breakfast was awesome every morning, and Myra is a true gem! We will stay here again!
Thanks so much for coming to stay with us! We really appreciate you taking the time to post this wonderful review!
"Best Western North Myrtle Beach Vacation"
A good price for a beachfront room. Located in the main part of North Myrtle Beach. A little bit of a walk, but you can walk to main street. Breakfast is included each morning. If you go often enough, you become part of their family.
We love our extended family! Thanks again for staying with us and sharing this excellent review! We'll see you again soon!
"R & R Trip Needed"
The staff from Best Western Ocean Sands Beach Resort were wonderful. They greeted us with a smile and were so courteous...even gave us a present. They called our room about 30 minutes after we arrived to make sure everything was satisfactory. The ocean front room was fabulous!!! The Full Breakfast was delicious, and Myra went out of her way to make sure we had enough to eat!
Thank you very much for staying with us and sharing this awesome review! Please come see us again soon!
"Great Resort"
Our room was clean and very comfortable. The staff was very friendly and helpful. The breakfast was very good and so convenient. My husband loves the yogurt machine! Please don't ever get rid of that!
Thank you very much for staying with us and sharing this wonderful cpmpliments. It means so much!!
"Family Vacation"
We stayed here for 5 nights. It was a pretty good place and we had a great view. ( Oceanfront) Service was good and staff was friendly throughout entire stay. Check-in and Check- out was smooth as well. Food was good but line was long if you arrived at last hour. The few things that bothered me was there was only one elevator at the tower building. It was difficult to catch the elevator at times and found myself often using the steps. The other concern was the pillows were old and not very supportive and bed was okay but showing it's age. It was a nice place overall and out central Myrtle which was nice
Thanks for staying with us and sharing your thoughts!
"Choose another hotel. Pictures are deceiving"
We only had a couple of days for vacation. We were told this hotel had a mandatory 3 day stay and we couldn't find another place on short notice. The pools are old and the water looks dingy. The rooms are from the 1960s. Our linens were soiled and I found hair on the mattress cover! The breakfast included was nice. Powdered eggs and steamed sausage, waffles, fruit. The elevator shook so much, we thought it would drop! There are only 4 parking spots at the hotel. The rest are across the street and a block away. The second night our smoke alarm went off and the room smelled like wires were burning. It took over 15 min.after we called for someone to come check it out. They replaced the smoke alarm and it still stayed on red. They said they were full and had no room to move us to, but they'd call and check on us. No one ever called! We were not moved the next day either. When I complained to management, I was told that I could've left if I didn't feel safe! On a nonrefundable room! My advice, fellow travelers, is to stay away from here. I've stayed in lovely, clean and friendly Best Westerns in Rome, Munich and Venice, but not at North Myrtle Beach SC.
We are very sorry you did not enjoy the stay. We do believe that guest perception is extremely important but honestly, yours is the exception. We do have Seven different parking areas and most of the larger lots are just across the street from the buildings. We would have only mentioned you checking out with the unused portion being return if we felt you were that unhappy!
"Vanessa's beach getaway"
Everything was awesome starting with the breakfast!! I had a small problem upon checking in. He wrote the wrong number down on my keys so I was looking for a room number that didn't exist. We got that squared away and the rest of the trip was fantastic. The view was majestic and the room was very spacious. I will be back next year.
Thanks so much for staying with us an sharing this awesome review! We really appreciate this!
"I love this directly on the beach hotel!"
I have stayed here several times and enjoyed it each time. First time in the penthouse and next time in the motel area with a kitchenette and balcony. I like the location and the ability to do what I want or nothing but watch the ocean.
We really appreciate the repeat visits and taking the time to post such an excellent review! Come see us again soon!
"Dissatisfied"
Great location but the hallway and room smelled old and musty Mattresses needed updated. Carpet and couch need to be oupdated .Too much chlorine in pool/spa .Parking was an issue which caused a rash on my daughter. Has an issue getting more towels .
Thanks for staying with us and sharing this review.
"Summer Stay Over"
Stopped in for just two nights. Clean room. Nice pool and tiki bar. Beautiful beach. Plentiful breakfast included. Great staff who knew the area for golf and dinner suggestions. Internet was included. I have a handicap son and the pool is handicap accessible.
Mr. Dan, we thank you very much for staying with us and sharing this excellent review! Please come visit us again soon!
"pleasent"
nice place for the family without all the busy streets of Myrtle Beach. Dog is now depressed because we are home. Easy access to the beach which wasn't busy and, the breakfast is pleasant and service was good
We really appreciate you staying at our hotel and taking the time to share this excellent review!
"good hotel"
We like coming to this hotel when we visit myrtle beach. It has clean room friendly workers. The house keeping is very good. We were there for 5 night and they check our room every day. The free breakfast that you get with your stayvis very good too and has a great selection of thing for the whole family.
Thank you very much for this awesome review . Please come visit us again soon!
"Staff very friendly and helpful. Location was excellant"
Hotel was clean, breakfasts were great. Staff were responsive to questions. Location could not have been better to beach and other sites within North Myrtle Beach and surrounding areas. Was pleasantly surprised with room upgrade upon our arrival.
Thanks Mr. Scott, for taking the time to come and see us and posting this excellent score!
"Worst Western Ocean Sands Beach Resort"
So many things wrong with this hotel!!!! The front door whistled through the night. The air conditioning didn't distribute air properly. The pull out bed was left dirty with sand and debris from previous customer. The roof leaked onto the pullout bed the first night and then they said it was fixed when it wasn't. Second night it leaked again on the same bed. To many people for the amount of breakfast provided. Supplied breakfast for two buildings and they were not able to keep up with the demand.
We are sorry you didn't enjoy the stay with us.We never want our guests to be uncomfortable. We would have been happy to refund the unused portion of your stay so you could have found lodging elsewhere.
"Great place to stay right on the ocean."
Staff is friendly. Breakfast is great - the lady that runs it is awesome - always checking to see if you need anything. Coffee in the lobby was always full. The ocean view is great. Ice machines are available in two locations. Parking was adequate, always had a spot. Really happy with the resort and the amenities. Great trip.
Thanks so much for staying with us and posting such a nice write up. It means a lot!
"Best Western Ocean Sands"
This hotel may appear older but it has many nice amenities. The breakfast buffet is very nice with a lot of variety. The hostesses are very pleasant. The rooms were also clean and the cleaning crew were accommodating when we needed anything. The pools were very nice and refreshing. It was nice to have an indoor pool during one of our rain days. The kids enjoyed the lazy river alot. IT was wonderful to wake up in the morning and go out on the balcony and thank God while I watch the ocean waves!
We are very happy to hear that you enjoyed your stay with us! Thanks so much for taking the time to post this excellent review!
"Perfect!"
The BW Ocean Sands, after visiting for 7 years, is STILL my home away from home. Have always stayed in the Tower but this visit in main building. Will request it again. Housekeeping great, front desk friendly and helpful and I can't imagine staying anywhere else! Thanks, BW for another great visit! See you soon!
What a nice review! We really appreciate you being such a loyal guest of ours and telling everyone about your stay! It meas a lot to us!
"my 1st stay in Myrtle Beach"
environmental staff very prompt in attending our needs, breakfast staff very professional, friendly and kept up with keeping the food stations filled and tidy. Parking was a MAJOR disappointment. 2 of the 4 nights we stayed even the overflow parking was filled. it took almost 1/2 hr to find parking not to mention we had a 15 passenger van and the parking when we did find it was a tight fit.
"Our favorite beach place"
We always stay at this motel when we go to the beach. They have nice oceanfront rooms, and the rooms are clean and comfortable. There's a good breakfast each morning. The staff have always been very helpful as well.
Thanks so much for the repeat visits to our hotel! We really appreciate you coming so often and also taking the time to share this wonderful review!
"Great Location, friendly staff"
My wife and I, along with my son's family (6 of us) stayed here, in a suite, for one day while we were awaiting our condo rental in North Myrtle Beach the next day. The location is great, right on the beach. There are actually 3 separate buildings that are part of the Best Western complex. Two of them have pools, and one has a lazy river. We had pizza delivered from a local joint (recommended by hotel staff) and they let is eat it in the breakfast room, which we though was very accommodating. Every staff member we encountered was friendly and helpful. The only negative thing I could mention is that the air conditioner didn't do a great job cooling off the suite at night, but it wasn't that bad.
Thanks for staying with us and sharing this very kind review! Please come back and visit with us again!
"Beach Vacation"
I've been staying at Ocean Sands for the last few years on vacation. I absolutely love this place and its close proximity to area attractions. My only complaint is parking. If you return late at night you have to park quite a bit away in an overflow lot. Other than that I find this to be the perfect place for me and my family!
Thanks so much for staying with us several times and posting this great review! It means a lot to us!
"Best Western Ocean Sands Beach Resort"
Loved the stay, breakfast, tiki bar the beach. Great place to come back for vacation time also lots of attractions around to do too! I would recommend Myrtle Beach South Carolina to vacation great places to eat shop walk enjoy exploring the Best Western has everything you would need the laundry I can't think of anything different because it was great and definitely be back thank you
Thanks so much for staying with us and sharing this excellent review! We have a couple free drinks waiting for you the next time you're with us!!
"Excellent choice!!'"
I have stayed here numerous times and I have never had a bad experience! The staff are always so welcoming and accommodating! The rooms are always fresh and clean! Most of the rooms are oceanfront with their own balcony! I wouldn't stay anywhere else!!
"Tiki bar"
The pool Side bar is great. Against the beach. Service is perfect. Quiet. Takes credit card. Beer cocktails and chips. Bar maid is a super nice lady. Dude working around the pool Is very cool. Polite. QUIET!
"Great stay....again"
Stayed here many times and not a single bad experience...don't even look for another place ever....service staff rooms amenities ....everything from top to bottom has always been perfect....definitely be back and definitely 5 star in our book
Thanks for being such a loyal guest of ours and for taking the time to fill out this excellent review!
"Vacation"
It was really nice and clean. Staff all nice . Hotel wS older need updates.breakfast bar really good. Right out the door was great ocean view. Yes would stay here again. My grandsons really enjoys the pools and lazy river.
Thanks for staying with us and sharing this great review! We really appreciate it!
"On the Beach!!"
Have been staying here since I was a young girl and now I bring my family here. Not fancy, but very clean and nice. Breakfast is very good - make your own waffle! 2 pools and right on the beach. Staff is friendly and will let you pre-check in if you arrive before check- in time (give you your parking pass early!)
Thanks for staying with us for so many years! We love hearing stories like this! We will be looking forward to seeing you again next time!
"Perfect family getaway"
The accommodations and location were perfect for two ladies and their three wild boys ages 3-11 to run away to the beach for a few days... the location was perfect, free breakfast was great, staff was friendly and helpful and the access to beach and pool were unbeatable. Could not have asked for more- except maybe more time!
Thanks so much Miss Manda, for staying with us and sharing such a nice review! We really appreciate it!
"A great place for families to vacation."
This was my second visit to Best Western Ocean Sands, and I will certainly be going back. The suites were comfortable, the breakfast had so many choices, and the beach was withing walking distance. Our family made use of the hot tub, the pool, and the lazy river. Of course we all enjoyed the beach. My favorite part was the balcony where I could enjoy the sounds of the ocean. .
We really appreciate you staying with us and sharing this awesome review!
"EXCELLENT"
This hotel is amazing in every way. They do everything they can to make your stay as wonderful as possible. Fabulous breakfast bar, clean rooms, friendly staff, wonderful accommodations, great price! We had 5 pools and a hot tub and a Tiki bar......Amy is fabulous! We loved our balcony, we sat and drank our coffee while watching and listening to the ocean..it was breathtakingly beautiful. We loved being able to walk right around the corner and be right on the beach. It doesn't get any better than this, it's a wonderful place to stay, that is why we will always book our room here when vacationing at North Myrtle Beach.
Thanks so much for this very excellent review of our hotel and staff! Please come visit us again soon!
"Myrtle 2018"
The views are great even on the second floor. The staff is amazing and will go out of their way to help you. This is an older property but they do a good job keeping It working and clean. This section of beach has smaller building so it much less crowded than the stretches where there are big high rise hotels.
We really appreciate the fact you stayed with us and took the time to tell others thru this nice review!
"Two thumbs up!"
The BW is the perfect stay! Amazing beach and ocean view, tremendous value, great staff and service makes this hotel a great place to stay. We're already planning another getaway for August and will definitely be staying at this hotel again.
Thank so much for staying with us and posting this fantastic review! Let us know when you are back in August so we can buy you a few drinks at the Tiki bar!
"Great place to stay at!"
Shonne McGuire(hotel manager) helped us when we checked in and he went above and beyond. The breakfast staff is very kind and generous and puts a smile on your face every morning. This was the most quiet area I have been at in the whole beach.
Thank you very much for staying with us and sharing such an excellent review!
"Beautiful place to stay in North Myrtle Beach"
This hotel in NMB is the perfect place to stay. Everything you could want ot do is close by, yet you are not in the middle of the congestion of downtown. Room was beautiful, staff very friendly and helpful, and the ocean view could not be beat
We really appreciate you taking the tie to post such a wonderful review! Thanks for staying with us and come see us again soon!
"A Good Place at a Reasonable Cost"
This is located in North Myrtle, so while it is overall quieter on the beach, you are a bit aways from some of the attractions of Myrtle Beach. Staff was very pleasant, rooms were clean, and breakfast was fine. We would stay there again, but next time we may go more southerly.
Thanks for this excellent review! Please come see us again soon!
"Vacation"
Our stay at this resort was not good. My daughter and I were getting into the lazy river and one of the umbrellas from a table got blown away and hit both of us. I got hit in the head with the table umbrella and have a bump on my head, and my daughter has a huge gash on her back. Thankfully, guests at the pool helped us out of the lazy river and got us ice. We went down to the main office and they did NOTHING. They offered my daughter a tiny band aid after seeing the large cut on her back. The manager, Dan C., seemed like he didn't even care and that we were lying and that "there's no way the umbrella could've come out of the ground" even though a pool full of people saw it happen. We went back to the pool after this very shaken. The quality assurance manager came over an hour later with some neosporin and bigger band aids and that was all. The maintenance men and the ladies who helped with the breakfast cared way more than management. This happened on the second day we were staying and the next five days we were there, Dan and the quality assurance manager and all of the other management at the hotel didn't say a word to us. Didn't ask how we were or anything. So we called the best western customer care number and told them about what happened. Well we just called the number again and the hotels statement to what we said was that multiple managers tried to get in contact with us when no one did anything. The people that own the hotel and management are liars and do not care about their clients.
"Great time"
The room was clean and the staff for this hotel is excellent. Located right on the beach with beautiful ocean view from the balcony. The hotel is in need of some upgrading to the hallways and elevator but I will be staying again. The staff was excellent!!
Thanks so much for staying with us and sharing this very kind review! We really appreciate it!
"Great Time"
Room was nice, comfortable and clean. Great location! Staff was really nice. Very efficient and helpful. Beds were super comfortable. Pool was great. Tiki bar was a nice thing to have. Will definitely be back again. Great stay!!!
"Family getaway"
Very nice,friendly staff. The building was a little dated, but in very good shape. Free breakfast every morning, very clean, comfortable rooms. Nice,clean pool area. The price was very reasonable. Will definitely stay again.
"Best Myrtle Beach value"
I must say that the staff made this a wonderful experience. Each staff member made us feel as if we were the only customer that they had. The front desk personnel were very accommodating and eager to please. The staff in the breakfast buffet were wonderful especially Fern who went above and beyond to make certain that we had a great experience. Housekeeping was amazing. They worked around our very casual schedule and no matter how late we left the room to go to the beach the room was cleaned and made-up when we returned. Anywhere else that we have stayed housekeeping is done by noon, but not here! I found the bed to be very comfortable. The kitchenette although small was very adequate for our needs. On the negative side - parking was a little scattered and limited, but not a deal-breaker. Access to the beach could be improved with a boardwalk, but the resort is right next to the public beach access which was a little busy. One last thing to mention is that since there are several condos next door instead of more high-rises it made the beach very uncrowded. We always had a great place to set up our umbrella and chairs.
Thank you very much for staying with us and sharing this fantastic review about our hotel and staff! We really appreciate it!
"Incredible value for beach front hotel"
We are a family of 5 and had ample space in the suite we reserved at this property. There were 2 queen beds, a murphy bed, and a sofa bed. The in suite kitchen was exactly as described and the breakfast was better than expected. More than that, the service at this property was excellent. From the moment we checked in, we were impressed with the attitude and helpfulness of the staff. The person at the registration desk was pleasant and provided all the details we needed. Also, unlike most properties, when we were unloading our luggage, there was a staff member (possibly maintenance) that helped us without being asked. This goes a long way when unloading 3 children! And finally, we enjoyed the pool, lazy river and tiki bar. This hotel is great if your family has little ones that can't stay out on the beach long, as it is close enough to the beach to come in frequently without too much struggle.
What a really nice review ! Thanks so much for staying with us and sharing this excellent score and these wonderful compliments about our staff! It means a lot to us!
"Peaceful Beachfront Accomodation"
If you are looking for a quiet, comfortable beach resort in North Myrtle Beach, SC, Ocean Sands is the place to be. Pool, Tiki Bar, work-out room, excellent complementary breakfast and direct access to the beach are some of the amenities you will enjoy at Ocean Sands Beach Resort.
Thanks so much, Miss Wilma for this very kind review of our hotel! Please come see us again soon!
"Great!"
We hit a few bumps when we first arrived but staff was friendly and corrected the issues without complaint, including putting a new ac unit in one of our rooms. Breakfast was good but gets very crowded the later you go. Pools were small but nice and you can't beat the view of the ocean. The beach was great and you could rent chairs and umbrellas if you wanted. Parking was not an issue once we checked in and were told where the additional parking was located (across the street). Had a nice stay and would recommend to anyone. Clean and well kept if not just a little dated.
Thanks so much for staying with us and sharing this very kind review!
"Spring Break trip with my girls"
We had a great time and the Best Western Ocean Sands Beach Resort was clean, convenient to shopping and had a great set-up for being on the beach or by the pool. I took both my girls for Spring Break and while it was cold, the pool was heated and there was an indoor pool also. We were super close to restaurants and shopping (the Tanger Mall was only about 10 minutes away).
Thank you very much for coming to stay with us and sharing this very nice review!
"good value"
There are pros and cons - pros- all staff members pleasant and approachable - hotel directly on beach - rooms clean - nice breakfast - fair price- clean beach- friendly environment cons - beds are uncomfortable - pool area way too small - hallways dark and dingy- no safe - lots of locals using hotel amenities be careful if u leave your umbrella on beach - ours blew down while we went up to room and we were told that a couple with small children scooped it up and ran off the beach with it - so at least put umbrella down if leaving
Thanks for staying with us and sharing your comments.
"Would not stay anywhere else...."
My daughter and I have been staying at Best Western Ocean Sands Resort for our summer vacation for several years. We love it and wouldn't stay anywhere else. The rooms are nice, beds are comfortable, staff is super friendly and always accommodating and the view from the balcony is awesome!!
We cant thank you enough for the continued support of our hotel! Thanks so much for staying and posting this really nice review and score!
"Wonderful Stay"
We had a great time here. Rooms have great ocean view with small balcony to sit and take it in. Staff were all friendly, from the front desk people to the housekeeping staff. We liked that our room had a small kitchen so we could come in from the beach and fix a quick lunch. The room was clean and quiet. I would definitely stay here again.
Thanks so much for this awesome review of our hotel and staff! We very much appreciate you taking the time to post it!
"Nice Place and Great Views - The Ocean Sounds !!"
Nice stay. Beautiful beach. Nice Breakfast. Friendly hosts. Pools would have been nice if heated for people who don't like going in the ocean. Not a lot of restaurants you can walk to. But peaceful for those not wanting the craziness of a busy beach. Chairs and Umbrellas available for rent. Parasailing, banana boats on beach for rent. Love sleeping with the door open and hearing the waves of the ocean.
Thanks for taking the time to post this awesome review and score of our hotel! Please come see us again soon!
"Fabulous stay!"
Great stay, it was a fabulous stay. The only thing was the wrong room we had at first, but the staff was nice enough to give us the correct room. The staff was very nice. It was a kid friendly hotel to stay at.
We really appreciate you staying with us and sharing this fantastic score!
"Our vacation in North Myrtle Beach"
This was a family vacation. The amenities and the hotel accommodations were very nice. The pool and lazy river made the kids day. They began the day in the pool and after the beach all day and evening activities they enjoyed an evening swim. We all had a fantastic stay.
We really appreciate this great review and the kind comments about our staff and hotel! Please come visit us again soon!
"Very pleased!"
Friendly staff..awesome breakfast ..not just toast and cereal but full course scrambled eggs,bacon,ham and sausage,waffles pancakes you make on the griddle machines ect. Beautiful private balcony with ocean view.
Thanks so much for staying with us and sharing this incredible review and score!
"vacation"
nice ocean front view. was having a motorcycle fest going on which was not a good time to be there. need more parking, need to go in the early fall when it is quieter and more enjoyable. the queen suite is a great room to get.
Thanks for staying with us and sharing your comments!
"One bad day spoiled a great rating"
I overall enjoyed my stay but because of the soiled linen and horrific findings that my card was charged without my permission was terrifying for me. The staff was very polite but the management dropped the ball after not properly rectifying the situation due to their mistake of running my card without permission after being paid in full.
We are sorry about the mix up with your card being charged. We will look into this with our desk staff.
"Excellent location, service, amineties, convenience and comfort."
Great location, service, amineties, friendliness, and convenience and comfort. Been staying at the Ocean Sands resort (now Bestwestern Ocean Sands) annually since our honeymoon in 1976. 42 years later we only stay at one place - Best Western Ocean Sands.
The Harpers!! You guys are simply awesome! Come see me next visit when you check in...I've got something for you! Dan
"BEAUTIFUL OCEAN VIEW."
I HIGHLY recommend this place. It is SPACIOUS, BEAUTIFUL VIEW, COMFORTABLE beds. FRIENDLY staff., and the price is OUT OF THIS WORLD!!!! Lots of shopping, restaurants and shows and activies to ALWAYS have FUN and KEEP you BUSY!! NEVER A DULL MOMENT.
Wow! What a great review! Thanks so much for staying and taking your time to post this!
"Donz Review"
Ocean Sands Best Western is a nice hotel in North Myrtle Beach especially good for families as it is right on the beach and has a pool and lazy river. They advertise a free breakfast, but be prepared for a lot of breads, imitation meats, and powdered eggs.Eew! But, you can make a waffle! Used to be a better breakfast and I used to go to this hotel because of it. The hotel is clean and the staff courteous and helpful.
Thanks for staying and sharing this feedback. Sorry you did not enjoy the breakfast. We find it to be one of the largest breakfasts at any hotel in the area. Our usual lineup is: Waffles, scrambled eggs, hash browns, bacon, ham, or sausage, toast, muffins, cereal, yogurt, biscuits and gravy, juice, fruit, and coffee!
"Second time staying here and hopefully there will be many more"
This is our favorite hotel in NMB. Not only is the staff excellent, the rooms are nice and the free breakfast can't be beat. The beach by the hotel is also very clean and peaceful. Parking is a bit of an issues but not enough of a deterrence to keep us from loving the place. Truly the best staff of any hotel I've stayed in. They are always gracious, courteous, and professional. It makes choosing the Ocean Sands a no-brainer.
We love to be someone's Favorite! That puts a smile on All of our faces!!
"Service"
Excellent service. Staff very friendly, quick to help and very efficient. I'd like to point out the exceptional service and friendliness to Terrence at the front desk, to Amy and Kirsten at the Tiki Bar. These employees made our absolutely wonderful. Hold on to them, there friendliness and helpfulness will bring your customers coming back as we will to. Thank you Dennis Schenck
Thank you very much for this excellent review and wonderful compliments about our staff!
"Very nice"
We stayed 4 nights. Right in the beach. Very friendly staff. Morning breakfast. Little older place but well kept. Tiki bar in pool area. Lazy river , small pool plus indoor hot tub. Quiet area although we chose to come during bike week. Not bothered by bikes, etc but just more traffic then if it wasn't bike week I would definitely return here & in May but maybe not during bike week
Thanks for staying with us and sharing this very nice review of our property! Please come see us again soon!
"Excellent stay with Best Western Ocean Sands Beach Resort"
This place is a great stop for families or retired couples really just anyone looking for a quiet and enjoyable experience on the beach. The kitchenette was fully equipped with everything we needed. Beds were very comfortable and the elevators (even though the resort was busy) was not a long wait at all. The laundry room was good, maybe add a second washer and dryer as it was so busy and hard to catch the units available. We did not have our room cleaned every day but, when we notified them, they cleaned right away and always, always, had plenty of linens/towels. Our stay could not have been more pleasant and we even had road construction going on upon check-in. That was not the hotels' fault but, they sure made up for the inconvenience to their guests by their customer service!
Thanks you so much for all the great comments about our hotel and staff. Seeing these great reviews and scores makes what we do very worthwhile!
"perfect stay"
We were taken care of perfectly by the whole staff. the ocean view we just beautiful. location was excellent. service was wonderful. Plus we sold our house while we there. Had time to buy another house to move to in July.
Thanks so much for staying with us and sharing this wonderful review! Congratulations on your home sale also!
"Spring getaway"
This hotel is very underated. We had been here before in 2015, and could not wait to get back. The beach, pool, tiki bar are all great. Better though is the staff, very, very customer centric..see ya next year for sure. We had a room not quite to our expectations when we arrived, due to our miscommunication, no problem, Dan the GM fixed it all....they are very accommodating... from the GM to the maintenance workers...they all appreciate our business and they have a geniune concern for our "good time"....bravo BW Ocean Sands. Special thanks to Amy, Dan, Laura...cheers. Jim and Roseanne
We really appreciate you staying with us and sharing this wonderful review! Thanks so much for the kind compliments of our staff! We are very proud of everyone who works here!
"Do Nothing Vacation"
We were in a suite. The kitchen was a galley kitchen with full sized refrigerator, stove, oven & microwave. Dishes, silverware and pots/pans were provided. Rooms were neat and clean. The only down side was we were on the second floor and heard the gate slamming every time someone went in/out of pool area. Can't blame BW; just people.
Thanks for staying with us and sharing this wonderful review and score! We really appreciate it!
"May Trip"
I really love the Best Western Ocean Sands! It's directly on the beach and has several fantastic features. Easy access to beach and pool area. A wonderful hot breakfast daily. My room was very nice and was ocean front! The staff is warm and friendly.
Thanks very much for taking your time to fill out this fantastic review of our hotel! It means so much to us!
"best western north myrtle"
been staying there for years, good staff, right on the beach. good breakfast, bar on premises. centrally located in north myrtle beach. only drawback is the parking arrangements. reasonably priced hotel.
Thank you very much for this awesome review and score! Please come see us again soon!
"Friendly staff!"
We stayed 3 nights at the Best Western Ocean Sands hotel. We asked for a ground floor room and got room 107. It had 2 queen beds, a mini fridge with freezer, a stove and oven, a microwave, a sleeper sofa, a coffee maker, and a patio with 2 chairs. All the staff were friendly. Breakfast was included, and the staff there did an excellent job of keeping everything restocked. We had a problem with our door lock, and the man (from the front desk) who came to fix it had trouble fixing it, and ended up bringing a whole new door lock and installed it himself. At the Tiki Bar, one day the bartender was Denyal, who was very friendly and told us where to get the cocktail strings of lights that were being used at the bar. Kirstin was the normal bartender there, I think, and she was training someone new. It was a bit too cold to use the outside pools and the beach, but we did use the heated indoor pool and the hot tub. The only drawback was that the street was under construction, so the limited parking was a bit more limited, and you had to approach the hotel via little used side roads. We would stay here again.
Thanks for staying and sharing these nice comments about our staff and hotel. We are happy to report that the street is finally paved and lined!!!
"Seeking warm weather"
A great stay, beachfront, family atmosphere, staff the best, rooms updated, super clean. Continental Breakfast better than most, all employees especially friendly. Have already shared recommendation to friends and family.
Judging by the wonderful compliments you gave us, I believe you meant to rate us a FIVE instead of a ONE! Maybe Trip Advisor will notice this and make the appropriate change!! Either way, thank you so much for stayong!
"Another happy customer"
Arrived around 4 and we were in our rooms in minutes. The rooms are a little dated but it was clean and very comfortable. Breakfast which is included was even better this year for what ever reason. normally my wife makes her own eggs at least a couple of times during the week but only once this week. Pools were clean and warm. I find the staff at this hotel all to be very friendly and helpful. One person did really stand out and that was Samantha who helped with the breakfast. She went out of her way to make you feel special. At these buffets do you ever expect anyone to take away your dirty dishes or offer to get you something else or even ask you how is it tasting. She did all these things as she was making sure nothing ran out.
Thanks so much for the wonderful compliments about our staff and breakfast. They work really hard to make everyone happy. We are so happy to have them with us!
"Nice hotel on the beach"
Very nice hotel, clean rooms, great breakfast, reliable wifi, pleasant and help staff. great oceanfront view clean pools and hot tub. Will stay here again. 2 Queen bed room with kitchenette was nice sofa bed was a nice surprise although was not needed this time
Thanks so much for this kind review of our property!
"itbfdbdfguhkbvcdxfghk"
yes it is nice at myrtle beach myrtle beach is very cool its very very warm there me and my family loved it there me and my family are go to myrtle beach again next year to i hope i have fun again if you have not went go and have a good time.
Thanks so much for this wonderful review! We really appreciate you taking the time to fill this out!
"Great Property that understands Hospitality. Professional, Clean and well appointed."
Great Oceanfront King with Kitchenette and Balcony. Best Complimentary Breakfast than most hotels. Some staff are long term and enjoy working for Ownership. This property has been operated by the same family for years. You can tell Management listens to their customers as everything that impacts your positive visit has been addressed.
We really appreciate this wonderful review and all your kind comments! Please come visit us again soon!
"Great Vacation Spot"
The staff was friendly, clean environment & well maintained, great food with lots of options, easy access to local area, plenty of activities and walking right out to the pool or beach was a huge plus!
Thank you very much for posting this awesome review! We appreciate you taking the time to do it!
"staff"
it is a diamond in the rough. staff is great, the room was very clean, they didn't have an ocean view when i called, but when i arrived they had moved me to an ocean view. they go over and above for their customers. Andrea
Thanks so much for taking the time to post this excellent review! Please come see us again soon!
"Tax Break"
We decided to go to Myrtle after tax season for some R&R. We had a very nice stay at the Best Western. The staff was extremely helpful. Our A/C died and within an hour it was fixed. The person in charge of the breakfast went beyond the call of duty. The desk clerks were friendly and helpful. The only downside was the parking and road construction. We saw a great Motown show at the Gts theatre.
Thanks very much for staying with us and sharing the very nice review!
"Great One Night Stay"
Stayed here on St Patrick's Day to attend festival and Avett Brothers concert at he HOB that night. Perfect location for both. Staff couldn't have been nicer. Would definitely stay here again while in North Myrtle Beach.
Thank you very much for the great score and review of our hotel!
"BEST PLACE EVER"
The friendliest, cleanest place ever to stay. Outstanding cleaniness, beautiful view and plain out awesome service. Will stay there again and again and will tell all my friends and family to stay there again.
Melissa, you are the best! Thanks so much for these wonderful compliments!
"Great!!!!"
I have stayed here twice and love the experience.. the service is always great and the rooms are always clean. The staff are polite and helpful, we even got upgraded rooms. I highly recommend this hotel.
Thanks so much for staying and recommending our hotel! We look forward to your next visit with us!
"Very Nice Hotel..looks newly updated"
This is a very nice hotel, price was great, and the view was very nice. Be aware though that they are having road work done right in front of the building. Parking and travel around there is difficult. Hopefully they will be done before their busy season.
Thank you for staying with us and giving this very nice rating! We are ready for the City to be done with their roadwork!
"Needs updating"
I was extremely disappointed with the Best Western. After reading many reviews, I thought all rooms had ocean view/front. We were on the ground level with the construction outside. Furniture needed updating. I expressed my disappointment, front desk offered a different room that was worse. Holes in the furniture and crumbs everywhere. On the plus side, the breakfast & internet were good.
We are sorry you did not enjoy the stay. We did check our communications log and did not find any reports of housekeeping issues or furniture damage. We are excellent at resolving issues and only wished contact was made to our front desk!
"golf trip"
great service in breakfast room, friendly smile and great attitude. Dan very helpful setting up golf games. Will return in the future on another golf trip within the next year. Front desk extremely gracious and helpful.
Thanks for this wonderful review and rating of our property! Please come see us again soon!
"BW Ocean Sands Beach Resort"
This hotel was right on the water, Overall the property was very clean and neat. The building is dated and so are the rooms, but they were very clean and had a comfortable bed, kitchenette, living room and balcony over looking the ocean. Our house keeping was excellent and very thorough. The hotel offered a complimentary breakfast (everything from eggs/sausage/waffles/yogurt/cereal/coffee. Myrna who was the server at breakfast went above and beyond to make sure every guest had everything they needed.
Thanks so much for staying with us and taking the tome to express your views. Please come back and visit us soon!
"Ocean front!"
Decent hotel. Needs update. Courteous and friendly staff. Hotel is laid out odd. Buildings are separated making using the facilities a little out of the way. Rosd out front was being repaired while we were there. Made things a little difficult for parking.
"Going to see a Rock Show"
Good hotel I will use them again Quiet part of the Beach Good location for North and South travel Close to stores and restaurants The beach was clean All the staff were friendly and helpful I think the staff should get a raise they did a good job Very hard workers
"Decent Oceanfront Suite"
we had a family vacations in April-2018 and stayed Oceanfront Queen Suite at 7th floor. Room is decent but little bit smelly. Kitchen has very limited utensils and they do not have dishwasher in kitchen so be ready to wash your plates. Bathroom is very small. They have a very tiny hot pool which can accommodate maximum 5 people at a time. Breakfast is good. Overall stay is good but we have other oceanfront resorts at the same price with better amenities.
Thanks for staying and sharing your comments. Just a note, most hotels have kitchenettes with the basic supplies. Condominiums furnish full kitchens but of course come with a bigger price tag.
"Myrtle Beach Vacatiopn"
This is a decent hotel which is located right on the beach. I came here for spring break with my sister and niece. Room was clean and cleaning staff ensured we had enough towels etc. We had a beach front balcony where we could sit, relax and watch the ocean. Breakfast each morning was good, but always the same items with exception of meat provided. The only issue I really found to be a problem was the road work being done around the hotel area, other than that, this was a good hotel to stay at if you want to be on the beach. Note that this is not near the boardwalk as it is located in North Myrtle Beach. I however, found this to be a nicer area to relax in.
Thank you very much for the kind comments. We are very much ready for the City to finish their roadwork!
"Great ocean view!"
Great hotel with amazing owners, beautiful ocean view, friendly staff and amazing hospitality! Good breakfast! Evelators work perfectly! Indoor and outdoor pools! Beach at few steps from our room! Thanks for having us! Loved meeting you guys! Hope to be back soon!
Thanks so much for this fantastic score and review of our hotel! Please come see us again soon!
"BW Sands @NMB"
The people at this property has been excellent for the last 6-7 yrs that I've been coming here! The food around here is tops,the shows are many and great! The night life is great! And what's better than to have all this on the beach
Thanks for the repeat visits to our hotel! We really appreciate the loyalty and fantastic compliments!
"Best Vacation Ever"
Wonderful vacation with helpful and kind staff. They went above and beyond to make sure we had a great experience. Great breakfast bar and a relatively inexpensive room rate. Would recommend this hotel to couples and families both.
Thanks so much for this awesome score and review of our hotel! Please come back and see us again soon!
"Beach Trip"
This hotel provided a very good room with a great view! It was clean and the beds comfortable. Access to the beach was a few easy steps away. There was road work directly in front, but worth the effort to maneuver around it. The hotel has two buildings, not connected by a breezeway. If you are traveling with someone who has difficulty walking, be sure to request to stay in the main building- that is where the breakfast bar is located. I have stayed in both buildings and they were equally good.
Thank you very much for staying with us again! We really appreciate you filling out this review as well!
"Just okay"
This best western is in the somewhat quieter North Myrtle Beach, but the area is still very built up and busy. We stayed (late March) in the tower building which is right next to the smaller building that has the check in area and breakfast area. The king room we had wasnt bad, but nothing special. The couch was somewhat dated, and the bed squeaked with every move, as did the bathroom door. It was clean though, and our 6th floor room afforded an nice view of the beach from the private balcony. I would definitely not want a room on a lower floor in that building as it overlooks the swimming pool area as well that is between the building and the beach. While breakfast wasn't bad (scrambled eggs, sausage or bacon, breads and make your own waffles) the buffet area and room were much too small. We had breakfast there on Thursday and Friday, and it was extremely busy although we were able to grab a table. On Saturday, though, it was completely packed and we decided to head to a local pancake restaurant instead. This was still the off season and the hotel was not full, so I can only imagine how busy it must get when they are full! Another factor to note is that parking is in small lots across the street. It was hard at times to find a spot, so again we certainly would not want to try this during the high season or with excess luggage. We did try drinks at the Tiki bar by the pool. We were not impressed with the bartender who could not offer any recommendations and we noticed when she made our drinks (from the bar menu) she used those little "airline size" bottles of alcohol! Hmm, never seen that at a bar before. We were not impressed. Finally, while we probably would not book here again for the above reasons, we probably would not visit the area again either. I am sure it is great for some, but with the huge number of very tall condo and resort buildings all along the beach, it is just not what we look for. (The outer banks up in North Carolina are much more to our liking where it is much quieter with mostly homes or small hotels with only a couple floors along the beach.)
Thanks for staying and sharing your comments.
"Best western lives up to its name - Best."
Staying here is like coming home. Very comfortable rooms and superior staff. They really care about making your experience the best. Everyone smiles, greets you and ask what else they can do for you. Close to many attractions.
Thanks so much for this wonderful review of our hotel! We very much appreciate it!
"Awesome"
This was the first time I stayed here. It was great the hospitality was amazing. The breakfast service Myra and Kate were great!!! The room was clean, pool area was nice too. I will be staying again!!
"Ocean front"
Was given room 1014 with 2 queen size bed and a pull down bed from the wall. It was really a huge bed that can accommodate a basketball team lol. Me and my husband cooked almost our entire stay since we got a full kitchenette and dining. Would love to go back again when the weather is really hot. The only thing I didn't appreciate is the tub and toilet room is too small. The shower is almost hitting my head and I'm not that tall. Other than that it was really a wonderful experience.
"going back"
great room for the money, ocean front, convenient location, friendly helpful staff. Stayed here before, I will stay here again. Great free breakfast. The Tikki bar by the pool is excellent as well, Kirstin is very welcoming.
Thanks for this very nice review of our hotel! We really appreciate the time you took to fill it out!
"Great!"
The accommodations were great, the room was clean and spacious, the kitchenette was a great addition! The location was unbeatable and the views were stunning! The front desk staff were all very friendly!
Thanks for staying with us and sharing this exceptional review!
"Great Stay"
There is street construction along Ocean Blvd. But don't let that influence your choice. While a bit of a challenge for walking and parking, the hotel stay is well worth the minor inconvenience. Staff is great...friendly and helpful. Best breakfast area of any BW Hotels I have stayed in. Management is obviously looking for customer satisfaction as all aspects of our stay were great. Ex: It was windy and quite cool when we were there but the Tiki Bar was manned in case there were customers. Kristen was great! Heard from other customers that they rebook for the coming year before leaving. We will definitely stay here again when we visit North Myrtle Beach!
Thanks for this extremely kind review! We really appreciate you taking the time to fill it out. And we keep praying the City gets done with their construction very soon!
"Disappointed "
This property is made of of several unconnected buildings adjacent to one another. You are definitely close to the beach with is a huge bonus. The pool appeared like a nice area with both an inside and outside pool. The rooms were off of an outside corridor instead of an inside hallway. There was no main entrance in which a visitor would have to walk past a front desk prior to heading to a room. Instead anyone could access the rooms right from the street (elevator located at street level). There appeared to be a camera in the elevator but did not feel like a very secure place. The view was amazing. The room was lack luster and was covered in sand. Breakfast was congested. There were several waffle makers but the batter kept sticking and was a mess. The area did not seem well maintained. There was road work in the area making travel to the hotel difficult and then parking was less then ideal. There were only a handful of parking spots at each location (building) and then an overflow lot across the street.
We attempted to locate your account to see which building you stayed in but could not find it. We absolutely have a front desk which is where I'm responding to this review at this moment! It's located in our Main building right next to where breakfast was served. Which makes us wonder if we are the hotel you actually stayed at??
"North Myrtle Beach vacation"
The hotel is on the beach. Good for morning and evening walks. In good location. It is in walking distance of Main Street. The employees are very friendly. They have a free breakfast every morning. The price is vary fair.
Thank you so much for staying with us and sharing these wonderful compliments. We very much appreciate it!
"Annex not so good."
We had to go to annex because of mixup on reservation (my fault). Best Western was very good at switching the reservation, but we had to stay in annex. The breakfast was good, but very small area and crowded on Sunday. Beach is very nice and easy to get on it. Was a convenient location.
Thanks for staying at our hotel and providing this very nice score! We really appreciate it!
"Would Recommend"
My boyfriend and I stayed for the weekend back in July 2017 for the Seether concert, and it was great! Nice, big beds; right by the beach. Good breakfast options. My only issue was that the rooms are a few blocks down the road from where the front desk, breakfast area, fitness area, etc. is. However, it wasn't that big of a deal. Still had a great time, and if we're in the area again, we'd consider staying again!!!
Thanks so much for the excellent score! We really appreciate you staying with us and taking the time to fill this out!
"Acceptable room - nothing special "
Our room was in the annex building - down the street from the main office, breakfast, pools, etc. The price was higher than expected for off season especially with no balcony and no view. Room was clean and comfortable.
"Worth the trip"
We were greeted warmly and surprised to receive a free upgrade to an ocean -view room!! What a treat.....and a parking space right outside our door. The view of the pool just outside our balcony and the ocean just behind it in beautiful colors....watching the palm trees sway along with the breeze....the room was very open and easy to move around in. The local attractions were many and a delight indeed!! Of course the creature comforts of a local grocery store or Wal-mart in close distance let you know you weren't too far removed from civilization but you could still dream of being on an island far , far away lol
We are happy to do the upgrade if we have the availability. In this case, we are very happy we were able to do it for you! Thanks so much for the awesome review! It means a lot to us!
"Would highly recommend"
Love this Best Western. All employees were great. The breakfast was delicious. Felt safe. Every thing was well maintained and clean. Loved that is was right on beach. There is a restaurant (pub) within walking distance. There is also a small convenience store across the street.
Thanks for staying with us and sharing this awesome review! We absolutely appreciate your taking the time to do this!
"JUST PLAIN OLD R AND R"
Would recommend this property to anyone. Rooms are very clean, staff are very friendly, breakfast is the best and rates are competitive. The beach is just outside your door and is conveniently located to restaurants and shopping. Great place for a weekend getaway or a weeks family or adult vacation.
"Excellent"
Excellent in clean room, excellent staff, excellent view, excellent breakfast, excellent stay at this hotel. Wonderful little convenience store across from the hotel. I highly recommend this hotel, we have stayed there during the winter and the summer.
You have made fantastic use of the word "excellent". We appreciate this Excellent review!! Please come see us again soon!!
"Our Yearly Stay At Best Western Ocean Sands Beach Resort"
For quite a few years we have been meeting, as a family, at Best Western Ocean Sands Resort in North Myrtle Beach. We usually spend the first or second week in February there. The rooms are spacious, clean and all are Beach front. The people at the front desk are the best; very friendly and helpful. The breakfasts are delightful and provide a great place to visit with family and friends. We rate it a 10 and would very highly recommend it to all.
We cannot thank you enough for your continued support of our hotel! We really appreciate you taking the time to tell everyone about us!
"AMAZING, BEAUTIFUL, PEACEFUL"
Wow, what great service. A++++++++ Cant wait to come back for another week. Thank you Ms Barbra for this great recommendation. Ocean view, comfy beds. clean clean clean, highly recommend. Thank you again and will see you soon!!!!
What a fantastic review! We can't wait to have you back!!!
"nice."
check with front desk....about shopping, shows, places to eat! very nice older hotel. clean. right on the beach. this hotel will be great when the construction is finished. parking was across the street, lots of lights, so parking was safe.
Thanks so much for this wonderful review! Thanks for your patience with the construction. It is due to the City's roadwork and beyond the hotel's control. Please come see us again soon!
"Clean, friendly and oceanfront"
The staff at the front desk were very friendly and helpful at check in and check out. The rooms were very clean and updated. Loved listening to the ocean with the sliding doors open. We will definitely stay again
Thanks for this wonderful review of our hotel! We really appreciate the time you took to fill it out. Please come see us again soon!
"BW Ocean Sands -- Our Home Away from Home AT THE BEACH"
We have returned multiple times over the past 2-3 years. We are never disappointed in that the rooms are comfortable, the staff is professional but caring, the beachfront location is excellent, and the added convenience of the buffet breakfast makes it extremely attractive for families.
Thank you so much for this wonderful review and being a loyal guest of ours! We very much appreciate it!
"Nice Ocean Front location"
Enjoyed our stay, room was clean and beds were comfortable. Nice budget friendly place to enjoy the coast. Staff was always helpful and friendly. Will probably stay there again. Great for a girls get-away.
Thanks so much for this great review and staying at our hotel! We really appreciate it!
"Thumbs Up"
I was very pleased with my stay from the time I checked end until I left. Although short, my time there was very pleasant. I would not hesitate to recommend to family and friends. The hot breakfast bar was furnished with anything one might want for breakfast and the lady working the dining area was friendly and eager to please.
Thanks so much for giving us this great score. Come see us again soon!
"Excellent Motel"
Very pleased with our stay. The room was very clean with lots of room. The beds were very comfortable with very nice linens. Our view from the room & balcony was breathtaking. The free breakfast was outstanding. Will definitely stay here again.
Thanks so much for this awesome review! We will be looking forward to you next stay!
"Perfect ocean front get away"
We stay at this hotel whenever we are in North Myrtle Beach during the off season. Rooms are ocean front with a balcony, except for the Annex Building. Rooms are always clean and beds are very comfortable. There are too many people around during the summer, but that is true at most places at the beach.
Thanks very much for staying with us! We appreciate you taking the time to fill out this survey!
"Great view, reasonable price and excellent staff"
Second time I stayed here, had problems with the room lock the first time which took a while to resolve so when I made the reservation I mentioned it. When I arrived front desk commented on my concern and then called me about 5 minutes after I got into the room to make sure everything was OK (Earl) and when I checked out the person also made sure everything was OK (Janeika). Very caring staff, even the time I had the trouble the staff was great.
Thanks for staying with us. Unfortunately, problems do occur but we only try to hire the best people who specialize in resolving issues!
"Great location"
This was an excellent location to attend shows and do shopping. Friendly and helpful staff. We loved listening to the sound of surf from our balcony. We watched both sunset and sunrise from our balcony, too!
Thanks so much for staying with us and sharing this wonderful review! We look forward to seeing you again soon!
"Christmas at North Myrtle Beach"
After battling cancer the whole year of 2017. I needed some down time from all the treatments and Doctor visits. My husband and I both love NMB. Even though it was colder than normal we bundled up and walked the beach anyway. The hotel staff was amazing they met our every need. No its not the Ritz, but I prefer Friendly and Homie over Stuffy and Sterile.
Thanks so ,much for coming and sending some time with us! We really appreciate that and also the time you took to do this review! We wish you continued success in your fight!
"Great experience!"
My granddaughter, her cheer friend and I came to MB for a Regional Cheer Competition. I chose Best Western because it was closure to our venue and had an indoor swimming pool. This resort had the pool and much more! The small indoor pool was the first truly heated pool I've found in my 40+ years of traveling the country with my Marine Corps husband. The jacuzzi was right next to the pool. It was too cold to use the outdoor pool and lazy river, but they looked very inviting. The beach was just a sand dune away. The suite rooms were clean and we'll maintained. Plenty of hot water for showers and a full kitchen would help reduce the cost of eating out. I highly recommend this Resort for your next trip to beautiful Myrtle Beach.
What an awesome review! We really appreciate you staying with us and taking the time to fill this out!
"Great view"
People were great and friendly. Breahfast was fantastic. Probably best breakfast out of all Best Westerns I have ever stayed at. Amenities were great. Kitchenette was fantastic. Need towel holders. Need new mattress. Was uncomfortable in this particular room.
"Million $$ View"
Friendly and helpful staff. Reasonably priced and spectacular view. I would recommend. I will stay here again. Because it has been an exceptionally cold winter I was not able to take advantage of the indoor or outdoor pool. There's a nice exercise room also in the same building that I stayed in
Thanks so much for this excellent score of our hotel! We will be looking forward to seeing you again soon!
"Comfortable, clean but room decor dated; super helpful and friendly staff; great location"
Have stayed here many times and will stay again. Typical Best Western--good breakfast, though cramped for space; rooms have ocean view with private balconies. Rooms comfortable though decor a bit dated. Outdoor Tiki Hut (seasonal) great for a drink/snack. Good location on the beach. Last stay we saw a whale fairly near the shore and often see dolphins. Indoor pool small. Don't expect many amenities but the price is right.
Thank you very much for this nice review! Please come see us again soon!
"vac with family"
this place is great must stay meet owner bill verry nice they treat you with respect pools am food and fun staff john aimee monta and maint workers all great good job bill going back in may 2018 close to all try to get all family to gather and stay in the suite if its avabile its on the roof ck it out. enjoy
"Worst western"
Had the worst hotel experience ever at the best western.... it was so cold that night. I had to take the sheets off on my bed n make sire my daughter was warm. So that means... i was cold all night n suffering
We are sorry you did not enjoy the stay. We don't have a record of a call from your unit requesting we check on the heat or bring an extra blanket. Please know we are here 24 hours a day and will provide assistance at any hour.
"My recent visit"
I recently went to Myrtle Beach to look at a house to purchase. During my stay, we were hit with an ice storm. I ended up staying an extra night(because of the weather). I was worried that I would not have a place to stay but I was assured that it was no problem. Thanks for a great stay!
Thanks so much for staying with us and best of luck on your home search!
"Great stay."
Had a great time! A little chilly, but weather was unusually cold. North Myrtle Beach is a lot of fun this time of year. There are no crowds and no waits at restaurants. I look forward to next year to stay here again.
Thanks so much for staying with us and expressing your wishes to come see us again!
"New Year's Eve"
We stayed here with 2 friends for NYE. On-site parking & walking distance to Molly Darcy's was very convenient. Our room was direct oceanfront & had a great balcony to see fireworks. Plenty of room in the queen room with sitting room & kitchen. Will definitely recommend to friends!
We really appreciate this excellent review of our hotel! Please come see us again soon!
"Great winter getaway"
The Executive Queen suite was a perfect setup for a weekend for 2. The separate bedroom from the living area and kitchen allowed for individual privacy when needed, and the oceanfront view was perfect for enjoying the view of the beach while feeling the warmth of the heaters inside the room. The bedroom provided ample space, and he living room was nice and large. The breakfast provided the typical continental as well as hot meat, potatoes and eggs, and the waffles were the best we've had at a hotel. The staff was friendly and helpful, and made us feel welcome from entry to exit. Looking forward to staying there again soon!
Thanks for this fantastic review of our hotel! We appreciate you staying with us and taking the time to fill our this review!
"Great Place"
Amazing staff from check in through check out & everything in between. Will definitely stay here next time we visit. Great breakfast, comfortable beds, amazing views of the atlantic! Close to any & everything you would want to do on vacation & plenty of convenient parking.
Thanks so much for this awesome review. We really appreciate your time doing it!
"Good price but older facility"
We thought the price for this hotel was good but it is an aging facility. We were told the rooms had been recently renovated but ours appeared to be worn heavily and was somewhat shabby in furnishings. The bed was comfortable but the elevator was noisy.
Thanks for staying with us and taking the time to do this review.
"Great stay"
Tidy little hotel. Wonderful hot breakfast bar and always friendly ,helpful staff. I will advise all my friends to stay here. Great rates and personal service. We were involved in a major Motor vehicle accident almost immediately after arrival at the hotel. The staff found out ,and were very helpful with our accommodations. Like I said ,we ereally enjoy this hotel and wonderful staff. Love it. John
Thanks so much for this fantastic review. We appreciate you taking the time to do this. Come see us again soon!
"Great oceanfront view. Needs updating."
The check-in was very strange as the room given to us was upside down. We moved and were fine. The views and balcony is great! Free WiFi and breakfast. Both very good. Bed was hard with small pillows. Room needs to be updated. Can tell heavy use. "Resort fee" ($6.78) was unnecessary charge but... Overall I would recommend if you are not averse to a place that is a little run down.
Thanks for staying with us and posting this review.
"Outstanding employees"
The room was too crowded with furniture to sit at the table for dining and coffee pot didn't work. Coffee is the most important part of breakfast and both mornings the coffee was weak as colored water the rest of the breakfast was ok. Dining room also too crowded and no seats available the second morning.. Beds comfortable, service excellent, view perfect and access to beach very easy. Sitting on the balcony was spoiled by smokers. I go to the beach to breathe in the clean, salt air and allowing smoking ruins that experience.
"Great time"
Great Veiw, Close to everything that you need. Staff was very nice and helpful. Maid service came in and cleaned did a wonderful job. Breakfast was very warm and lots of things to offer. Over all i would tell everyone if you are looking for a room that has all the comfy's of home look no farther. This one is it.
We really appreciate you staying with us and posting this excellent review of our property! Please come see us again soon!
"Far from the Best!"
The location is terrible, too much construction and run down buildings near by. The exterior looks dingy, the inside is even worse...dingy linen, dirty mattress covers and the beds have never been moved to clean under or behind. The curtains were dirty, its normally a place I would have never stayed and definitely wouldn't stay again! The only positive is, its ocean front!
Sorry you had such a bad stay. However, we did check the unit after you departed and didn't seem to find the same things you were stating? This particular Executive Suite was rented around 25 times since the summer and everyone seemed to enjoy it? There is some road construction out front of our hotel. That said, the city would be responsible for those plans as the hotel has no say in the matter.
"Beach front resort"
I dont consider this hotel a resort. We were put in a room in the tower which was totally separated from main building. The hotel is an older property. We had to park across the street which was torn up because our vehicle wouldn't fit in the deck. That meant we druf the luggage cart across the torn up road to unload our truck and then drag it back across the road to the hotel. The room was very outdated!
We do have 3 separate buildings which comprise our hotel. The building you were located in has our indoor pool and hot tub. The building right next door is where our breakfast is located. We apologize but we're simply not set up to have breakfast in multiple locations.
"satisfaction"
very clean, rooms and property. rooms very spacious, beds comfortable,, kitchen area had all utinsuls needed. good hot water and pressure. check in and out very good.I am a rewards member, booked over the phone and got a great price. quiet area, parking a bit small availability, but 3 other lots close by if needed. Breakfast good and well kept with all products, hot and cold.would definetly stay here again.
Thanks for this fantastic review of our hotel! We appreciate you staying with us and taking the time to fill our this review!
"Bad hotel"
Hotel was very old and run down. Needs serious updates, especially parking. Room was clean, but elevator was very noisy, especially at night. Breakfast was typical budget fare (powdered eggs, etc.). Won't stay here again at any price.
We could not verify you were a guest with us. We will ask to have this survey removed.
"Business Trip"
This hotel is right on the breach and convenient to some of the best dining and attractions at Myrtle Beach. It is a great value. The hotel is very clean and comfortable. You cant go wrong if you want a nice hotel for a reasonable price.
Thanks so much for staying with us and taking the time to do this review! We absolutely appreciate it!
"Good place!"
Would go to again, probably will be. Great location. Good breakfeast. Super friendly staff. Hot tub would be better outside honestly. Very big rooms. Parking is the only down fall. Might have to park across the street
Thanks very much for staying with us and filling out this very nice review! We really appreciate it!
"I enjoyed it all"
From the receptionist, to house-keeping, and even food services was Wonderful. I could not have asked for anymore. Excellence at its best. Thank you, Thank you, and Thank you once again. I hope to see you all soon with my family, friends, and co-workers.
Thanks so much for this awesome review! We really appreciate you taking the time to post this and will be looking forward to your return!
"Great place for a vacation"
This hotel had everything you could need for an extended stay or just for a few days. Our room had a desk, couch, bed, stove, refrigerator, and sink. It was very clean and well kept. We had our own deck overlooking the ocean. The pool area was so nicely done. We enjoyed our stay.
Thanks for this wonderful review of our hote! We appreciate your time in doing it! Come see us again soon!
"Great getway spot"
Our king efficiency room was in the tower. Very clean and comfortable. Balcony overlooking the Atlantic. We sat out and watched some meteor showers! Breakfast items were fresh and well stocked. Staff very friendly and helpful.
"Happy Thanksgiving Trip"
Never been to Myrtle Beach before. Very happy with the trip overall. The Best Western Ocean Sands Beach Resort was very good. The staff was outstanding. Great value for our money. Ocean front room with balcony, even had a kitchen. Some of our family met us there and we had a lovely time at the beach for the holiday.
"Great ocean view!"
The ocean view was spectacular! The room was ideal for our use. The kitchenette was a great way to help us meet our special food needs. Really enjoyed the staff who went out of their way to make sure we knew what was locally available as well as onsite.
Thanks so much for taking the time to post this wonderful review! We really appreciate it!
"Excellent place to stay when in North Myrtle Beach."
Excellent place to stay when in North Myrtle Beach. Located right on the beach with a very nice view. Breakfast was excellent and staff go above and beyond to make your stay the best it can be. my family and I stay here often because we love everything about this hotel.
Thank you so much for staying with us and posting this excellent review! We appreciate and love our repeat guests!!
"Service"
Great staff, nice indoor pool, hot tub, great breakfast, clean room and towels, loved the free water, salt water taffy, clean sheets, room as nice but could hear everything going on in the hall and good price.
Thanks so much for this fantastic score! We are looking forward to seeing you again soon!
"good place reasonable price"
Great buffet full bkft. Rooms large and quiet. People who worked there very friendly and helpful. Very clean all over. Due to circumstances, I left a day earlier, which will be credited to me. Would stay there again.
Thanks very much for staying with us. We also appreciate your time in doing this review! We look forward to having you again in the future!
"Return visit"
We have been staying with Best Western Ocean Sands for he last several years and find each stay as pleasant as the first. All the staff are friendly and always smiling. They have a great breakfast, not just cereal, but a real meal. The rooms are clean and the housekeeping service is courteous and polite.
Thanks very much for taking the time to post this review. We love our repeat guests!
"Stay"
Room was great the staff was excellent the views were awesome the breakfast was great and the hotel is in a great location pool was very clean I used the hot tub the have the fastest elevator I have ever been on
Thanks very much for staying with us and for filling out this review!
"Hotel Experience"
We stayed at the Best Western for the price and location. Our girls play travel ball so we knew we would not be in the hotel for long periods of time. This was a very nice hotel and not expensive. It was close to where we needed to be for the weekend and the breakfast was very nice and free. You can't beat that at the beach.
Thanks for staying with us and for taking the time to share this review. We appreciate it!
"Great Value and Great Staff"
We stay at Best Western Ocean Sands Myrtle Beach 2 or 3 times each year. We always find the front desk people as well as maintenance to be helpful, friendly and go out of their way to make you feel welcome. It's a great value for the money and is centrally located.
We love our repeat guests! Thanks so much for this fantastic review!
"Best Hotel around."
I went here last October, and just came back from a trip there again this month. Stayed five nights. Even though the beach is right behind the hotel, my friend and I got a balcony beach side view. Big, clean room, great staff. We had arrived on Friday November 3-8. The second day we were there, hotel staff gave us two free coupons for a free drink at the Tiki bar behind the hotel. The weather was in the upper 70s and sunny. Everything is close to the hotel, and they offer a free continental breakfast. They serve eggs, hashbrowns, sausage, bacon or ham, they rotate the meat choices each day, cereal, English muffins, small biscuits and cinnamon raisin toast. Mini waffle maker. This is overall a great place. They even gave me a come back discount.
"Best experience"
Loved the cleanliness of this motel! The staff was so awesome and accommodating that we ended up checking out and deciding 2 hours later to stay another night! The staff arranged for us to have the same room we had the night before. The free breakfast was remarkable and very fresh with a smiling staff member to help us! Loved the Best Western and plan to return!
"Nice hotel at Myrtle Beach"
Very nice with clean rooms and very friendly staff. They also give you a bag of salt water taffy upon arriving. The view from the room was a spectacular ocean view and also just a few miles from Cherry Grove. Room and everything in it was in good condition with a comfortable bed.
Thanks so much for this wonderful review! We appreciate you staying with us and look forward to seeing you again in the future!
"Top Notch"
My wife and I have stayed here before and will ALWAYS come back when are in the area. The rooms have always been spotless. I think most are oceanfront and are quite well maintained. Breakfast is the usual but also very fresh and the bins are kept full. Wonderful staff plus there is a convenience store right across the street. Highly recommend the Best Western Ocean Sands and it's VERY reasonably priced
what a fantastic review! Thanks for taking the time to do this and for staying with us! We really appreciate it!!
"Will stay again..."
Great value for off-season! No toilet paper holder, end tables or deck table. Hot tub “jets” disappointing, slept 8 nights on very uncomfortable spring bed. Friendly staff, hot breakfast, great view STEPS from beach.
Thanks for this great score ans taking the time to share your thoughts. We really appreciate it!
"Oct. trip to Myrtle Beach"
Very pleasant trip, enjoyed the hotel because the rooms were close to the beach, clean and well maintained. Breakfast was good and enjoyed pools, hot tub etc. Beds were comfortable and bathroom had a bath tub which we prefer to shower only bathrooms. Kitchen was well-equipped and convenient. Liked the quiet area the hotel was located and staying in North Myrtle Beach for the first time instead of Myrtle Beach. Would recommend this hotel and plan to stay at this location on another visit.
Thanks so much for taking your time to fill out this review about our hotel! We really appreciate it!
"Fall Getaway"
We had a fantastic three days with the BW Sands Beach Resort! I would highly recommend this property. Each staff person we interacted with was friendly, professional and helpful. The property is beautiful and clean.
Thanks s much for staying with us and giving us such a great review! We'll look forward to having you with us in the near future!
"Old and Out dated"
This BW is old and out dated, just because you paint over everything doesn't make it new. The toilet bowl was about to fall apart if you leaned in any direction. You would have to kick the font door just to open it. To have a BW of this kind in the North Myrtle Beach Area is shocking. The microwave that sat on the counter next to the sink was to big and about to fall in. The refrigerator was so old the seal around door did work (RM #311). Unless they remodel the entire hotel I would not recommend nor stay there again.
Thank you for your review. We wished you would've enjoyed your free up grade during your stay. If none of this was reported during your stay, I will have our maintenance take a look at all of the above. It's all a easy fix if reported. We appreciate all feed back and sorry to hear you won't be back.
"Clutch Vaca"
Couldn't of asked for a better situation for my wife's birthday vacation. we booked the day before and landed the best price for great value. Best Western was CLUTCH! We had an ocean view, free breakfast, and were able to come and go to the beach within 1 minute from our room to sand.
Glad your wife had a amazing Birthday here! Thank you for staying with us and hope to see you back in the near future!
"sharon"
The rooms are very clean. Breakfast bar was great and the staff were great at keeping it filled and clean. The daily maid service was wonderful , did a great job vacuuming, sweeping, mopping and kept us in towels.
Thank you for your review and we appreciate you staying with us!
"Always call ahead about amenities"
i was very disappointed in the parking arrangements this hotel has for handicap and disable people. There is hardly no place to park. Also we had 2 rooms and in the middle of the night after turning on the lights, the roaches came out.
"Great Trip for our 10 Year Anniversary"
We stayed at this hotel two years ago and enjoyed our stay here so much that we decided to come back for our 10 year anniversary. The staff here are so courteous and polite. Our room was ready and we were able to check in early, we were greeted with smiles, bag of candy and two bottles of water. When we went to check out our room it was good, but it was on the ground floor in front of the pool. We had a higher floor last time we stayed and better views, with more privacy. I asked John the nighttime manager about switching rooms. I should have specified that I didn't want a ground floor room when I booked it, my fault. I thought it wouldn't hurt to ask, John said the hotel was fully booked for that night, but to check back in the morning to see if someone checked out or didn't show. So after we had breakfast I talked to the day shift manager Toni (I told her we would be willing to pay more if need be)and she was able to find us room with a better view, no extra charge. Thank You so much! The room was clean and stocked with everything we needed. Breakfast was great too. Thank you for your hospitality. We will definitely be back.
"Another GREAT Stay"
This is our 4th stay at this hotel for our couples getaway and we are always pleased. The great service started before we even checked in. We arrived in SC early and called to see if our room was ready and found out that we were not in the building/floor requested. The problem was solved quickly and when we arrived (an hour early) our room was ready. Check in was smooth, room was clean, breakfast was great and staff were really nice and helpful. The manager called on our second day to make sure we were enjoying our stay, there were drink tickets left for us on our door one day and housekeeping was always around when we needed something. Our toilet was a little shaky when we sat down but we didn't complain because it wasn't a major issue. Everyone including the guest were nice and respectful. We are counting down the days until our next trip Fall 2018!!
"We beat Cancer"
After two years fighting Lung Cancer and all that goes with that our trip was such a gift for my husband. We always stay at Best Western because the staff go out of there way to make our stay a great time.
"5th year - our last year"
We have stayed at this hotel for 5 years in a row. We will not be going back next year. There were cockroaches in our room and balcony. Breakfast was not what it could have been. They ran out of food every day. I specifically requested a room in March, and did not get it when we checked in. They could only guarantee me "a room". The Tiki bar was hardly open. For the price, we could have booked something different.
"First Visit to North Myrtle Beach"
My husband and I just returned from a wonderful vacation ! This hotel was everything that I hoped it would be when I booked our week get away! We loved the free hot breakfast, the great ocean front room [we were given a free upgrade to a suite], a quiet pool and a family pool, exercise room,hot tub, Tiki bar and a great centralized location for many of our destinations! We saw a great show at the Alabama Threatre and had some wonderful meals in Barefoot Landing about 5 miles away! We walked a block to Molly Darcey's and ate two meals on the outdoor waterfront deck! The prices for an oceanfront room are wonderful in the fall . The weather is perfect and the crowds are light! My husband had never been to the area and he enjoyed our hotel and the Myrtle Beach activities! Thank you to all the employees of this hotel for helping to make our stay memorable! We will be back next year!
"Great Value! Friendly Staff! And the VIEW!! :)"
All staff, from check in to check out, including kitchen, room service, maintenance and lobby staff, as well as the tiki bar staff were incredibly friendly and helpful. The oceanfront view was breathtaking. The breakfast was awesome, and they have both outdoor covered and open patios to enjoy it on, in addition to indoor areas. Delicious breakfast included a meat of the day, eggs, cheese, salsa, waffle and pancake makers, English muffins, biscuits, gravy, yogurt, juices, fresh fruits, and great coffee. We did not feel at all rushed by the staff to grab our food at the end of the breakfast hour. It is a non-smoking facility with firm penalties for smoking in the rooms, but it didn't stop someone from choking out the ocean breeze by smoking on the balcony and by the pool. The elevator shut down twice in our 3 night stay, and there is only one elevator for 10 floors. We did not see any bugs on our stay - instead cute, little birds. We were there in off season, and there was no chair and umbrella valet. Tiki bar prices were what you'd expect on the beach, but the atmosphere and music were worth it. It is also a short walk to hard sand, and there are multiple foot washing stations. The kitchenette is a little outdated and the ceiling in the bathroom is very low, but any low points were negated by all the luxuries of being right at the beach with awesome staff that made you feel like part of the family, scrumptious breakfast, and great views of the ocean.
We very much appreciate you taking the time to share your experience at our property! Please let us know you gave us such a nice review the next time you're here! We'll be happy to buy you a couple drinks at our beach bar!
"Wow! What a value!"
We enjoyed a three night stay here and will be back (planned to stay 2 nights). Amenities for 1/2 the price of other beach towns we have experienced...ocean view, sparking clean, kitchenette and a couch to relax on. We used the hot tub as well on a rainy day or two and delighted in the quieter pace compared to neighboring Myrtle Beach. The front desk staff, housekeeping crew and groundskeepers were hard working and quick to insure a delightful stay. Thank you for some great memories!
Thanks for this fantastic review! We really appreciate your taking the time to post this!
"Best Deal On The Beach"
The Best Western Ocean Sands is our go to hotel in North Myrtle Beach. Always wonderful service and a great location. You can't beat the price. You get a nice ocean front room with a private balcony. These are not huge rooms but you get everything you need. Our main purpose is to be outside on the beach. My wife loves to walk and the beach is perfect as the sand is quite firm for walking. The staff is always quite accommodating. Again, this is the first hotel we check when planning a trip to North Myrtle.
What an awesome review! We couldn't have said it better ourselves! Thanks so much for staying and look us up the next time you're here!
"Fall trip"
The hotel is well situated at North Myrtle Beach and we had a room with a balcony and an ocean view. The staff as pleasant and helpful. I would stay there again. There was some trouble with the elevator but that was not the fault of the staff.
"Might go back!"
Might go back might not! The first visit was good but second visit wasn't! Second visit was about bugs, stove, and the fridge! Breakfast was good! Room service was great! Thirds shift person was rude!
"Such a nice hotel"
I just got home from a mini-vacation where I stayed in this hotel. We stayed on the first floor of the annex, and had an incredible ocean front view. The room was clean, nice and had everything you could ask for. The TV picture was a little fuzzy, but that's not a big deal. Definitely will stay here again when I return!
"Mama's Birthday Getaway"
Took a 10 day trip to Best Western Ocean Sands Beach Resort as a birthday getaway for my bride. Our stay was great from our friendly check in to our easy check out and everything in between! Everyone there helped make our stay a great one! Beach and pools were perfect. Room was clean,comfortable and quiet! Breakfast was really good and had good variety! Overall great getaway, can't wait until next time!
Thanks very much for staying with us and staying at our hotel! We will be looking out for you with a few drinks on your next vacation with us!
"Nice oceanfront accommodations"
We have stayed in this facility as many as four times each fall and winter for several seasons now. Oceanfront location is delightful. Large comfortable rooms, and housekeeping keeps everything clean and replenished as needed. Good breakfast buffet and very kind and caring staff.
Thanks very much for staying again and sharing your thoughts! We love our repeat guests!!!
"Nice experience !!!"
Such a nice experience and very nice location to share inolvidable memories with your love ones Front beach location gives you a nice sense of welcome Our room was front view with an Amazing location you feel the wind , amazing sunrises and sunsets
"Had a blast!"
Clean rooms, clean lobby, even cleaner public bathroom! I was impressed to say the least. Breakfast was great too. Can't say anything bad at all about the best western. My family and I had a fun filled vacation at the beach and then stayed comfortably at the Ocean Sands at nights. I recommend highly!
Thanks very much for this wonderful review and for staying with us! Please come see us again soon!
"Great stay!"
First, the price for three nights was very reasonable. Then, when we arrived, we were pleasantly surprised to find that we had been upgraded to a suite! I think because they were having work done to several rooms. It just made a stay in a wonderful place all that much more amazing. We had a bedroom, living room, and small kitchen. With a family of 4, we were able to buy a few groceries so that we didn't have to eat out for every meal, plus we were able to put the kids to bed and then enjoy staying up later to watch TV or just hang out. We so appreciated the upgrade, everyone there was just so nice, and the breakfast was awesome! One of the king sized beds was a little uncomfortable, but not enough to keep us from coming back. We will absolutely stay there again!
"Good stay"
Good room, good breakfast. Great staff. Parking was tricky but not a big concern. Beach access was great. The beds and pillows were clean and comfortable. Our balcony had a great view of the sea. We would stay there again.
Thanks for staying at our hotel and for submitting this fine review!
"Nice classic MB hotel"
We loved hearing and seeing the ocean right at our balcony; it got us right in the beach mode! It's not a fancy place, but good, clean place as a base for Myrtle Beach fun. The hearty breakfast was a real plus; better than in a tony B&B we visited a few weeks ago. 11:00 AM checkout is SO much more relaxed than 10AM. Thank you!
Thanks for staying with us and for placing the great review! Please come see us again!
"Very Good Oceanfront Hotel"
Friendly staff, good breakfast, good WIFI, nice rooms. Welcomed upon arrival by night reception. Cleaning staff very cordial. Breakfast was good especially the waffles. Options for outside seating. Wifi and room was very good. Oceanfront has a great view. Two buildings next to each other. Main building provides breakfast and has one pool. Tower building has larger pool inside and out, small lazy river, and hot tub. Also has Tiki Bar which provides great drinks at good prices along with some of locals stopping by. Our only issue was parking. Not enough spots at or across the street. The additional overflow parking was up the street and poorly lit.
Thanks so much for staying with us and for sharing your comments!
"Great Place to Stay"
Second time we stayed at this motel. We were not disappointed. The staff is very helpful and pleasant. Our room was very well kept. With clean plenty of clean towels everyday. The ocean view from our 3rd floor balcony was the best. Plenty of parking both in front and across the street. Breakfast was very nice with a good selection to choose from. don't be afraid to give this Best Western a try...you won't be disapointed!
Thanks for this fantastic review! We have a few drinks awaiting for you the next time you're with us!
"Would recommend"
Great quality for the price you pay. Great location and great amenities. Never had a problem with anything while staying here and we have stayed here every summer for the last 4 years. Rooms and beds are clean and comfy.
"another good trip"
This hotel we've stayed there at least 5 yrs now and ALWAYS a great stay ,even when we had to leave a day early for Matthew ,The staff is great ,clean rooms no loud guest all good ,Ocean Views can't be beet
"Excellent Staff"
Very helpful and friendly check-in staff. Room was clean and the ocean view was wonderful. All of the staff were excellent. Room could use some updating, but for our needs it was just fine. We would definitely come back!
"Unable to sleep"
The beach location was nice, but the noisy neighbors ruined our trip. The last night we were there we had to call the front desk to get them to quiet down at 2:00 AM. They informed my wife they had already been called by several other people and were trying to get ahold of the owner of the hotel to find out what to do. It is obvious when your guests are being kept awake either call the police or go over there yourself. She finally went over there, but we could not get back to sleep after all that. My advice, pick a different hotel if you want a restful vacation.
The beach house next to us is not our property. We are certainly sorry they caused one of our guests to have a bad time!
"Family Resort Property with free breakfast"
Nice family Resort with good breakfast included for the price. Mid-range price so hotel quality not luxury but nice. Ocean front was steps to the beach so totally convenient. The staff is friendly and helpful beyond what is expected. Will stay here again.
Thanks so much for staying at our hotel and for posting this very generous review of our property! Please come see us again soon!
"Good value for the money"
Stayed at this hotel over the Labor Day holiday weekend. We wanted a nice, clean room that wouldn't break the bank. This hotel provided all that. The exterior is rather old and dated looking but the room was really nice. The breakfast was good. The ladies working in the breakfast room worked hard to keep the food trays, coffee and beverages filled. They even let me heat my waffle syrup in the kitchen microwave which I thought was nice of them. The make-them-yourself waffles were very tasty - my favorite thing on the buffet. They also had scrambled eggs, bacon, tortillas, bread for toast, cereal, muffins, fruit and several other items. The coffee was hot and tasty and the juice wasn't watered down like some tends to be at breakfast buffets. The housekeeper was very nice and the room was clean when we checked in. The a/c worked very well which is important at the beach. The mattresses could use an update - they were ok but made noise when we turned over in the bed. The pillows were nice though and there were 4 pillows per bed. The pool and lazy river are on the small side. The pool area was kept very clean and orderly. The walk to the beach was easy. There are showers to wash away the sand when you are done on the beach. There was a Tiki Bar at the pool which we didn't use but we saw people going there throughout the day. The location worked well for us - we like North Myrtle better since it's a little more laid back and less congested than nearby Myrtle Beach - and it's easy to get almost anywhere you want to go from the hotel. Overall, a very nice stay. We won't hesitate to book a short stay here again.
"nice for the family"
This is perfect for your family - it is on the beach - there is a convent store across the street, breakfast in the morning and places that deliver food near by... you really don't need to leave the hotel... for kids there are multiple pool options if the beach gets to be too much. You are away from some of the craziness of Myrtle Beach too - so you can just have a fun family time at the beach
"needs to improve in alot of areas"
John night manager was most helpful. check in not given room asked for. soiled linens on bed noisy people in pool after 1130 pm air conditioner falling off wall and noisy. Good breakfast Parking spaces never could find a spot to park especially at nite. Very hard with little people and elderly. Had to walk out in rood and down 1 block to get out luggage to our room.
Sorry, we were unable to verify your name as a guest of our hotel.
"Bathroom needs to be updated."
Bathroom was in poor condition - holes in shower curtain which was hanging from broken curtain rods. Room itself was neat and clean. Very small kitchen area. For the price, I expected a more modern room. View of ocean was beautiful but blocked heavily by dunes.
Thanks for staying with us and for mentioning what we can improve upon.
"fun but minor issues"
my husband, children, and i stayed here this weekend and we had a blast. We stay on the beach quite often but booking a room was horrible online because the address was misleading. We normally stay in the heart of Myrtle Beach, we try to stay no further down than the breakers. Boy this hotel was in the boondocks and away from the fun and adventure. once we got to our room there was a messy shower but the staff was so nice and fast once I made them aware they took care of the issue quickly. I won't be staying here ever because of the location but I recommend this hotel for anyone willing to stay in the north myrtle beach area. Besides the shower incident the grounds and the overall hotel was very clean.
Thanks for staying with us and for sharing your comments. Yes, we are in North Myrtle Beach in a quieter, more family-oriented section!
"Very Accommodating"
Everything about this place is great, great stay, great views, great parking, and the best part is the Great service we received during our short visit. I will be returning next year. When I first arrived the staff was so very friendly and after checking in early, they gave me a parking pass so that I could enjoy the beach until my room was ready. They also had prepared a gift bag for me! It was very pleasant. The rooms were immaculate. Clean, cozy, and spacious. The view was beautiful. We spent a little time at the pool bar as well, bartender was great. Spent her time interacting with all the guests, and again great service. We really enjoyed our stay and we will be back.
Thanks for staying with us and for posting such a great review! We will be looking forward to your return!
"Great location. Employees are wonderful!"
This location is close to all sorts of food and fun. The rooms are certainly dated and the building we stayed in could use a few updates but overall it was a great stay. We felt safe and it was VERY quiet at night which I loved. I will say that if you are staying in the furthest building (the annex) there is not a sidewalk on the side of the street to get to breakfast or the pools etc. You have to either cross over the street and then cross back over three buildings up or cut through other properties driveways and walk around cars or walk in the road. (Just a it annoying with little kids and all their "stuff." Also there were only three spots for cars due to signs for motorcycle parking so any others others would have to park across the street which might prove a problem for elderly guests etc. The breakfast was fine. I'm gluten free so the eggs and bacon were pretty much my only option. It was mostly carbs and pretty much the same ones each day. They rotated the meats however. I was a little disappointed after staying at another best western recently with a larger spread and healthier options, but the area was always clean and restocked! Honestly the staff makes this place it's definitely an older hotel and it's not the Taj Mahal but the people who work there were super nice and tried to accommodate! The cleaning staff left us a little treat, the staff and we checked in gave a little gift bag of taffy and some brochures, even the maintenance people would stop by our table and say hello at breakfast, and when I asked questions of Earl he was very helpful and went out of his way when my son made a huge mess to help clean it up without making a big fuss or getting upset. That's the kind of thing that makes us come back to a place like this.... with so many options on the beach all priced about the same it's how you are treated that really matters.
Thanks so much for staying with us and for posting this great review! We take great pride in our staff and only try to hire the best! Please come see us again soon!
"Relaxing"
Great staff, multiple pools, hot tub, Tiki bar, easy access to the beach area... what more could you ask for. The room was very clean / cozy and the view from our 3rd floor balcony excellent.. Not to far from shops, restaurants, ice cream shop( go early to beat the crowd, the line goes around the block)
Thank you so much for staying with us and for placing this wonderful review of our hotel!
"Family vacation"
Great hotel. Good location on the beach. The staff (Karell and Janeika) sweethearts. Problem when we arrived but fixed immediately. Breakfast good. Pool and surroundings always clean. Room cleaned everyday.
"Great stay!"
Hotel and staff was friendly and clean. Parents need to keep a better eye on their children though. Elevator was hot on trips up and down and often extremely busy. The view and overall service was worth the money spent.
"2 NIGHT STOPOVER"
Very good value. Excellent staff,very friendly and helpful check in staff- especially Allysia. Very good breakfast with real orange juice (not watered down like some hotels). Rooms a bit dated & could do with a little sprucing up. Nice beach.
"Don'z Review"
Every time I go to the beach I stay at Ocean Sands Best Western Resort in North Myrtle Beach. They are consistently a great hotel with desirable amenities especially my favorite, BREAKFAST!. And they are always improving things. i like staying in the Annex Building which has only 3 floors and is like a little motel by itself, walk out the door and down a path of white sand to the beach. How much more convenient is that? Oh yeah, and my car is parked in a mini-parking lot right in front of the rooms. That's another reason I like this Annex Building of the Best Western.
"Great value and great service"
We were so impressed with the customer service from the employees at BW Ocean Sands. We were having a beach wedding but the morning was so stormy that we called to see if there was anywhere inside we could have it. The front desk employee sent maintenance to clean the meeting room and told us we could use it free of charge if we needed it. It really made our day so much less stressful to have an alternative so easily. Also, our room looked exactly like the example pictures on their website, with a gorgeous view.
"Nice Family Hotel"
Amenities are good, Staff is very friendly and family oriented. Great Continental Breakfast! Located on the beach. Hotel has multiple small pool areas. Great area for children or a day lounging. Free Parking.
"From Riches to Rags"
This was our 4th time staying at this hotel. We have sung the praises of this hotel for years. We had a break from 2013 to this year but were eager to come back and couldnt wait to spend a week here. This years stay was our last. -Your "housekeeping" is laughable. The housekeeper assigned to our room did the absolute bare minimum, if you even want to call it that. The first day I had to request her to come back to vacuum. The following days the room was not done till 330-4pm. A Q-tip sat on the floor in the bathroom in the exact same place, for the ENTIRE duration of our trip. Some days we had enough towels for our whole family. Some days only 3 towels. Some days NO towels. The house keeper (a very overweight black woman) clearly hated me and made it obvious by the way she glared at me, refused to smile back or make any sort of friendly small talk whatsoever. It was unreal how awful housekeeping was. My 9 year old could clean the room better than she could. -perhaps the lack of proper cleaning could explain why there were bugs literally crawling out of the walls. Tiny black dots with legs that would crawl out at night in the bathroom and the kitchen and crawl around on the toilet and floor. My kids would scream there are spiders in the bathroom. Tons of them. And palmetto bugs, not nearly as many but those are big and look like roaches. I should not be afraid to walk around my 1500 dollar hotel room at night out of fear of stepping on a bug. -The bartender Vickie was so unfriendly it made me wonder why she was in a position of customer service. I tried to discuss the rainy weather with her, I was wondering if this was typical for Myrtle Beach in August, since we usually come in July and i was curious if perhaps the start of Hurricane season was impacting it. And I was met with one line sentences of I dont know, I dont watch the weather, Im not sure. I mean, presumably she lives there, I would think she would know if rainy weather was typical or not? Or at least act like Im not annoying her by asking questions about it? -The comments made by your staff regarding the amount of food we took at breakfast made us feel so uncomfortable and so unwelcome that we ended up going out to breakfast the last 4 days to avoid feeling like we were doing something wrong. As previously explained, we have such a large family with small kids that we didnt want to mix them into the breakfast chaos and take up two tables so instead we brought plates of food upstairs. Your staff felt the need to comment on those plates of food. Perhaps they should just mind their business in the future. -There is zero security in this hotel. We were told not to order from a certain pizza place because the food is literally cooked in their kitchen and that your staff has to chase them off the property daily. Well we got a menu from them daily. Im not seeing where they are being chased off. Who else is able to just stroll around? - The smoking at the pool is just disgusting and should not be allowed. People are on vacation with their kids and the last thing they want to do is breathe in nasty smoke and step on dirty cigarette butts on the ground next to the pool chairs. ( actually happened) Smoking is prohibited in so many places I dont understand how it is acceptable at the pool where so many little lungs are at play. Disgusting. - Your internet service is terrible. Only works in certain areas of the room. Really needs a drastic upgrade. -On our last day the part of the ceiling of our room (217 in the large building) fell off and into our room. This was the straw that broke the camels back and I took your night manager John aside to discuss the vast list of complaints with him. He said I needed to speak with the GM Dan and went about getting him and sending him to our room. Instead of coming to our room to discuss my complaints and hearing what had gone on the entire week and what was wrong, he opted to tell John to credit us a night and he went home for the weekend. I found this to be so incredibly unprofessional and telling of his dedication to this hotel and really proof as to why it has been run into the ground the last 3 years. If he actually cared about what was wrong - even if he had heard it all before- he would have taken the extra 5 minutes to come see us. He obviously doesn't care that we will never be back again.
"Birthday getaway"
The room was very clean! The hotel staff were friendly and very helpful.. our room was even upgraded free of charge. The complimentary breakfast was really good, and the tiki bar was great for me and my husband to sit, relax and have a drink. The overall stay was perfect. I would recommend it to anyone looking for a clean, friendly place to stay in north myrtle
"Free Breakfast! Great Tiki Bar!"
Whenever we have family come to town they always stay at Ocean Sands. Free Breakfast saves a tone of money and it's always nice to chill by the pool at the Tiki bar. Clean rooms and the staff are always nice. Rooms vary in size based on your needs and my Mom likes to have one with a kitchen because she loves to cook (saving even more money) - What can I say, we're a frugal family!
"Excellent place to stay"
Older resort that has been through a number of storms for sure, has its old charm. Room was great, clean and the beds were comfortable. The breakfast was excellent. The pools were very nice and clean, and the hot tub was definitely HOT!! The staff was one of the best we have seen in the many places we have stayed. DO NOT expect a new resort, but DO expect a family friendly hotel WITHOUT an attitude. Will return here again.
"Great staff bad rooms"
The staff were all very nice and helpful. Room smelled of mold in kitchen and bathroom. Outdated hotel but decent price. Tiki bar was favorite part. Great drinks. Allows guests into pool around 8 am (says it opens at 9) that were screaming constantly and woke us up. Right on the beach, that's a plus. Very small kitchen.
"Dated Hotel"
Spent 4 nights here weekend of the 4th hotel is very over priced and needs updating and repairs we had trouble checking in our room was not available at the time we were told we could check in and had to wait almost 2 hrs. Plus parking is awful here they do not have enough parking and if you leave it's hard to get another spot. The hotel is not located in a good spot nothing around it as in attractions or amusement parks and only 1 restaurant everywhere you have to travel to nothing much in walking distance.
"Great staff, great location"
The staff and location of this hotel were great. Clerks, housekeeping and breakfast staff couldn't have been nicer and helpful. Great location right on a beautiful stretch of beach. On the quieter and less crowded northern Grand Strand, yet just a 30" drive to all major attractions. Especially loved the two person balcony facing the ocean. The only down side is the room could use update, especially the bed.
"Top notch"
We have a special needs child and the staff was very accommodating and polite. Everyone went out of their way to take care of us from start to finish. We had a family emergency and had to leave early and the night manager made our check out fast and efficient.
"Nice place!"
We enjoyed our view of the beach and the kitchenette. The rooms were quiet and the beds comfortable. Breakfast was hot and good! If and when we go back to N Myrtle Beach, we would stay there again. Staff was friendly as well.
"Family Time"
B W North Myrtle Beach was a great place to relax and spend time with the family. We enjoyed the central location giving us access to many activities in the area. The breakfast was a nice extra that gave us more time to enjoy our vacation. The food offered daily was fresh and well prepared giving each family member choices they like.
"Great Hotel"
We have stayed at this hotel for the last three years and are already looking forward to next years stay!! We had a problem with our full size fridge not working and the issue was handled very promptly, more so than I even expected. We love the area and the close proximity to all attractions. I really love movie night at the pool which you can also watch from the balcony. Nice, clean rooms at a very reasonable price!!
"Great Value"
Really enjoyed staying at Best Western Ocean Sands. Room was clean. Staff was very helpful. The pool area was perfect for my kids. Never had any problem with parking. We were either under the building or directly across the street. Continental breakfast was great.
"Pretty run down"
I stayed for three nights and for the amount of money they charge it was not worth my money. You can tell that they tried to remodel the hotel... but looks half way done in my opinion. The breakfast was not even worth being free. The breakfast is in what looks like an old banquet hall. Needs some serious upgrades. There are two elevators and during my entire stay there was always one elevator out of service. I was also woken up at 2 in the morning by a group of girls who were celebrating a bachelorette party. I called down to the front desk and the response was " yes other people have called too".... let's just say that these girls were partying until 4 am. The pool wasn't even worth me taking a swim... it's small. The good thing is that the hotel is directly on the beach. Will not be staying here again. Too bad that housekeeping and management do not take better pride in upkeeping this hotel.
"Stay at Best Western Ocean Sands Resort"
At this hotel, the staff is friendly and personable. Whenever any employee has contact with guests, he/she greets them and asks about their welfare. The rooms are cleaned and fresh linens are supplied daily. There are elevators for convenience.
"It was great thanks John"
I recommend too stay here it was our first time fo me and girlfriend it was our birthday and vacation four 4 nights it was very clean good location on the beach comfortable and we had a good time staff was very nice and lady at tiki bar was awsome had no problems we both loved it and had free drinks for our birthday good location clean rooms very good people including house keeping it was a great experience for us fo first time will be back next chance we get not to far from stores,bars,restaurants what ever you like parking a lil tight but iam a trucker so didn't bother me and thanks John for making it fun with the small talk and laughing we was on fourth floor so view was great they view r awsome it's priceless hotub and all didn't ate breakfast cause we had a kitchen in room and couldn't get up in time cause of the fun we was having we was in the main building we're check in was so thanks again John from Tiffany & Roderick for making our birthday fun a comfortable as possible our shower handle had a lil problem turning told them to to mantance guy and jump on it and fix it even he was awsome not lying people it was great for me so too all of y'all there be safe and stay blessed and thanks once again till next time I'll holla
Thanks for staying with us and posting this fantastic review! Colonel John is a great guy and an asset to our property!
"Great hotel, two bad employees"
The hotel was awesome, staff was great except for two employees.Bartenders Becky and Vicki were awesome!!! They are an asset to the hotel!! Did not have the opportunity to meet Renae. The fourth bartender, I don't know her name was quite rude towards us and very lazy. My adult children waited 20 minutes for her to acknowledge them and then said that she didn't want to make hotdogs. Really?! Just get a hot dog and place it on the bun, no toppings, how hard can that be? I checked out at 5:15am, or rather tried to. The desk clerk told me that she was busy and slammed the window in my face, She then walked away. Housekeeper Mary was wonderful!!
"Admission and cleaning crew"
the only issues we had were we were given a room that was already occupied at check in. the cleaning staff did not clean the room until about 3-4 we liked to get our shower as soon as we came off the beach and did not have enough towels Breakfast was fabulous!!!!!
Thanks for staying with us and for sharing your comments!
"MB VACATION 7/17"
we were extremely unhappy with the quality of the accommodation. The bathroom and the bedding were clean but the sofa and carpets were extremely dirty. The handle of the door to the balcony came off when we opened it the first time and a screw fell out of it. It was not corrected after being reported.
"Best Western Ocean Sands N. Myrtle Beach"
Safe and clean ocean front property with quality staff. Met our needs for a quick beach getaway. Would stay here again. No issues with our stay. Staff was friendly and accommodating. Rate for ocean front room was reasonable.
"Poor annex"
Plain and simple. U r not staying in the main building here. Don't do it. Annex is not family friendly for little ones. Poor maintenance. Tub doesn't holed water broken tiles duck take was means of solution for hotel. Main biualding tho is paradise don't be thrown to the side. It's not worth the money.
Sorry you didn't enjoy your stay. The Annex building is directly on the beach but the rooms do not have balconies and do not face the ocean. Therefore, these rooms are priced much more economically than our oceanfront accommodations.
"Love it"
If your going to stay at Myrtle Beach this Best Western is the best choice. Service across the board cannot be beaten. The staff and beach location is the best. We will be back next year for our 19th year. Love it
Thanks so much for the wonderful review of our property!
"Repeat Customer"
We have stayed at the Best Western in North Myrtle Beach many times. It is our "go to" spot when we want to get away. The staff is great and very accommodating. The breakfast is good and the WIFI is great. The pools and ocean access are fantastic!.
We love our repeat guests! Thanks again for staying with us and for telling others!
"Be careful!"
Worst Experience I ever had. The hotel I booked online based on pictures and reviews was definitely what I receive. We were sent to the annex building which was a motel of Best Western. We were told that they would not be able to upgrade for free. We weren't looking for an upgrade we just wanted the room we paid for that we booked.
"Decent place"
Good: The room was clean. The outdoor pools and lazy river were nice to have and there was quick access to the beach. Not so good: Breakfast was not great. The food was meh and the area was crowded with long lines each morning.
"beach crash pad"
great location. good service. a/c works well. Some features of the hotel probably haven't been upgraded in 30 years, like elevators, ice machines, cable TV (vintage 1989), coffee at breakfast buffet is really bad. Services and civility are very satisfactory for a basic beach crash pad.
"Great Hotel for the Price"
Have stayed here every year for the past 12 years. Great hotel for the price. Staff has always been very helpful. The manager Dan is great. Always willing to help fix any problems that may arise. I would definitely recommend this hotel.
"Great Time!!"
Got a last minute reservation and brought the grandkids to the beach. First of all, it was great to be able to get a room for just one night in the height of summer. You usually have to book for a week at a time and it is difficult to just come on the spur of the moment. While we are low level rewards members, Bridget made us feel like royalty at check-in. The coupons and goody bag were an extra-special treat and it was sweet of her to remember both grandkids. As far as the room, it was perfect. My wife is handicapped and we were able to park next to the lobby. We had room 108 which is about as good as it gets. Super close to the parking space and as close to the beach access as you can get. While the hotel sees a lot of use, everything was in working order, spotlessly clean and smelled great!!! I'm sorry I don't remember our housekeepers name, but a big thank you to her!!! In the morning, they were out cleaning the pool and grounds and everything looked great. Check-out was a breeze. Since it was a short trip, we never checked out the other buildings or the breakfast.
"Clean room"
These things probably can't be changed but will mention anyway. A 4 night stay for a little over $1000 at this motel is ridiculous. Inside rooms were VERY clean, Staff was extra nice. Parking is terrible especially the over flow parking. Not a fan of walking 2 streets away back to my room at 2am alone. Pool not that great. View was awesome. Elevator and unloading/loading zone area is no good. If you use a luggage cart to get you luggage to the room good luck not getting in everyone's way on and off the elevator area. But the main thing to me was my room was clean. $1000 clean? No. $650-$700 for 4 nights for what you get is much more reasonable.
"Wonderful Beach Vacation!"
Had a wonderful vacation! Service and staff is exceptional! Rooms are slightly dated, but clean. Location is so close to the beach! Breakfast is good, but crowded! Unloading and loading is tight, but many parking lots nearby. Good place for families with small children!
"Disappointed"
Hotel staff was great. Lack of parking space in front of hotel. Parking spaces across the street in three separate spaces. Not good when you are loading and unloading. This hotel is definitely for someone who doesn't care about the appearance of the room , but seeks the beach location. Staff went out of their way to please me.
"review"
We booked our trip at the end of February, we did arrive at the hotel early and asked if we could do early check in we were told they would have a room in 1 hour we went to get breakfast came back they told us another hour no problem it was now going on 12 if you were not going to have a room till 4 why didn't you just tell us????? the manager said his staff never told us a room would be available earlier and that we could have our money back and stay somewhere else really??? we stayed 12 days for well over $2500.00 I guess sales means nothing to this manager?
Sorry we couldn't get you into the room earlier. During the summer months, we are extremely busy and have only a limited time to prepare the rooms for the day's arrival. We average about 50 check outs and check ins on a given day. This is why we have a 4pm check in time. We do allow all guests to arrive early, use the pools and beach, park on property, and then we call them if the room happens to become available prior to 4pm. However, there are instances when we cannot accommodate an early check in.
"On the Beach; On the Mark"
We spent four nights at the Best Western Ocean Sands in North Myrtle Beach this past April, 2017, and we loved this Hotel. The staff couldn't be more welcoming and helpful - Excellent. The location, on the beachfront, was perfect. The pools, hot tub, and tiki bar were great amenities. And, the free breakfast each morning was more than adequate and varied, with food replenished as needed. We had an Oceanfront Room, with Kitchen in the smaller of the two main buildings, and it was clean and comfortable. Plus, the Hotel is in a good, North Myrtle Beach location. (not far from Main Street shops and restaurants) Simple, comfortable and friendly; we will stay again.
What an incredible review to read! We have a couple free drinks waiting for you when next we meet!!!
"Nice Family Vacation Hotel."
Have been going here for years. They make real effort to keep things updated and clean. Staff is so friendly. Ideal location right on quiet beach. Parking a little tight but not impossible. Tiki bar has yummy drinks. Will continue to come here. A gem!
"Best Western Ocean Sands Beach Resort, North Myrtle Beach, SOUTH CAROLINA"
you couldn't get a better staff, excellent service, with a warm welcome, our room was upgraded to a suite with 2 great views, breakfast was great, on the down side, parking was a challenge, the rooms were outdated but comfortable and clean
Thanks for the awesome review and for staying with us! We look forward to seeing you again soon!
"Simple Beach Hotel"
My family and I enjoyed this very simple and basic beach hotel. The staff were very friendly and offering help to us throughout our stay there. The breakfast is not as appealing as we would have liked it to be.
Thanks for posting this nice reveiw and for sharing your comments. We hope to see you again in the near future!
"Va k 2017"
First time there. Every place we drove by was so tight. Parking was crazy, but looks like that was a problem brown the whole strip. Hotel was good for the price. Tiki Bar had great drinks! Pool and lazy river was fun.
We appreciate you taking the time to post your review of our hotel. We look forward to your return!
"Excellent"
A very nice place to stay and would and would stay there again and would tell all my friends about the nice people that work there and how clean it is I want to come back to stay again.A nice ocean front room
Thanks for the awesome review! We appreciate your comments and sharing us to your friends!
"Ocean view, amenities at affordable cost"
The guest room was well kept up and very clean. To our surprise, we were put in a direct ocean view room. We didn't realize our room overlooked the ocean until we arrived. We drove a block+ to park but didn't have any issues finding a spot even late in the PM. The free breakfast was well prepared but a bit on the bland side and the layout of the breakfast area caused a lot of delays in getting food. It also felt very crowded during peak hours. The pancake machine worked well and the pancakes tasted good. The syrup, waffles, and eggs were the most bland of all the chains I've been to that serve a free breakfast. They were well cooked just not a lot of taste. The regular coffee was excellent and served fresh early in the AM (all day). The room beds were comfortable and didn't have a comforter (thank you) like many chains have. The hotel staff from the cleaning crew to the front desk were all trained in Southern hospitality, smiled and were all helpful. Nice hot tub & pool. We recommend this Best Western as an excellent value for the money and will be back next year.
"3 Star Hotel that Gets a 4 Star Rating"
The location, sleep comfort, uncrowded beach and overall experience made this a great place for our family! The staff was outstanding. Yes the property is a bit dated, but for the location and price I'd stay here again!
"not all it appears to be"
pools are deceptively small not at all what the picture show when more pillows and blankets were needed none were available anywhere .the buildings could use a face lift in color need more than one elevator and more than 1 bathroom in lobby area
"Great resort for family vacation"
I stayed in the south tower of the hotel and enjoyed every minute of the stay! The room featured a balcony with an excellent view, tiki bar, pool, and lazy river. The breakfast buffet was in a separate building but it was a very short walk. The hotel features a few different parking areas which was confusing at first, but worked out well. The hotel is older, but I really enjoyed the stay and will return!
"Vacation"
The location and scenery was good and the room was very nice and stocked with needed items. Housekeeping was consistent in providing service daily. The breakfast bar was attractive, well stocked, and had a variety of foods to choose from each morning. The pool area was well maintained and clean. The staff was courteous and helpful and willing to help in any way that they could.. Parking could be a challenge depending on the time of day that you were trying to park but was the only situation that we encountered.
"Excellent hotel, but need dependable elevator"
This was our 2nd stay at this hotel. We love the friendliness of the staff and the cleanliness of the hotel, a rarity it seems, in the Myrtle Beach area. Parking is a real hassle and an elevator that suddenly quits working. Wonderful breakfast bar. Husband loved the Tiki Bar and I loved the Lazy River. A towel rack in the bathroom would be great. Beds were too soft and squeaky for me, but husband slept great. In spite of these things, we love this hotel! Great beach access too.
"Excellent"
The hotel staff was very professional and simply very nice. The room was very nice and clean. They had a refrigerator, microwave, kitchen sink and coffee maker. They had wifi. Being on the beach was very nice
"Very good stay"
Our family has stayed here past 2 years. The breakfast is always good. The kids love the pool and lazy river. Located in a rather quiet location. This was the first year we had an issue with the fold out bed, that stunk. But maintenance had it out of our room and replaced right away. The tiki bar and all the staff are so nice. If your looking for something affordable and nice here it is!
Thank you so much for the kind review and for staying at our hotel. We look forward to seeing you again soon!
"A high point of our trip!"
I found this hotel through TripAdvisor and we couldn't have been any happier with it! We were traveling as a group of older motorcycle riders on our 17th annual Spring ride. Historically, we've usually spent only one night at a stop, but the weather elsewhere was "iffy" and we elected to spend two (2) nights at the Ocean Sands. That decision, overall, was a good one and we had two funfilled days there. The tiki bar and, more specifically, Renay (with the "AY"), made our stay positively great! Switching to 2 days was not without its inconveniences. Each of the four room holders visited the front desk to add a night and Bridgett looked at us like we had three heads and just couldn't comprehend how to add a night. In the end, each of our rooms came out screwed up and we were told that we had missed our arrival, as the rooms were not only rebooked in error, but double booked! The Front Desk is the weak link here. Our rooms were nice, the views of the beach were awesome and the staff kept them clean and neat! We were happy to be on the ninth floor for spectacular views but, when we checked out, the elevator was broken so we had some stairs to climb. By the time we rolled out, the elevator was back in service but, we'd already dragged our bags downstairs by stairs. Each of us agreed that this hotel excelled in making our trip a memorable occasion and the elevator and the front desk clerk errors did not diminish our good time! I would recommend this hotel without any reservation to a friend.
"vacation"
Not the tallest hotel, not the largest hotel but truly the most perfect hotel. Ocean front rooms with incredible views, nice clean rooms, and helpful, friendly staff. All this and a great rate-Perfect 10!
"Nice view, bad matresses"
The room was clean, but the beds were awful. The view and beach access was great. North Myrtle Beach is a very quiet, relaxing place that is close to everything. However, It would be worth the few extra dollars to stay in a newer place.
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
"great beach front value"
Excellent value. Beach front, free breakfast, super helpful friendly staff. Room was large and beds were comfortable. View from balcony assume. Hotel nice and clean. Tiki Bar at pool is a nice bonus. Pool could be bigger and parking is tight. This is the second beach vacation that we have stayed here. We will come again.
"Vacation "
Very good place to stay, really close to the beach and the breakfast was really good, it is also close to a lot of stores, restaurants etc, the people working there were really friendly and kind, including the housekeepers
"Diamond in the Rough"
We rode in on 5/30 and the hotel was great and clean. We made our way to the pool and we met Renay, and in a term we use for few people "she rocks". We could not have been happier and she made us feel at home. We decided to stay another night and the main reason was Renay, she's a keeper . The room attendants also rocked and the rooms were immaculate. I definitely would recommend this hotel, but, make sure you visit the Tiki Bar and experience Renay a double plus.....
"Great location and wonderful customer services"
Staff were extremely customer friendly. location is great. clean and great service. Room require few TLC like bathroom vent not functioning etc...but will recommend to someone who is looking for value for money.
"Bikers beach week"
Very nice hotel, bathroom was updated, room was very clean, clean towels every day during a, busy weekend. The staff was friendly and nice to deal with. The hotel is close to lots of restaurants and walks out to the beach. I want to book ASAP for next year.
"My review"
Room was good, it was Services, did not want to clean room when I asked them.Left a bag of towels and never came back to clean.Hotel is in good locations, but I thought I was booking in main hotel. Not an Anex.
"I really wanted to be able to give this hotel a good rating"
The location is ideal. Rooms were spacious and the breakfast was appreciated. I recently completed a weekend with friends at the beach. Our plan was to completely unwind and relax, read our books on the beach and enjoy the sunsets from our balcony with a glass of wine. Unfortunately, this was impossible. There was a roof DJ playing music from 10:45 am until after midnight. I had my headphones in and my music on to help me fall asleep and I could still hear this DJ. It was constant during the day and so loud my friends and I could not conversate. At one point we went three hotels down the beach and could still hear the rap music. It was not relaxing at all. I politely inquired how long he would be playing, and was told ten pm, however it was well after midnight before I heard silence, and then it resumed before eleven the next day. Sitting on our balcony was impossible as we were just two floor below him. I asked at the front desk if this was something that was every day/weekend, and was told it was. If this is the case I will not be back. I prefer to hear the sound of the waves on my beach vacation not loud music and a DJ who every few minutes insists that someone " dances off or one the beach."
"Very Pleased"
I stayed at the BW for one night on my way to Charleston, SC. I had a very pleasant stay and the staff was accomodating & helpful. The room was clean and the bed comfortable. Price was reasonable for oceanfront. Will definitely stay here again.
"Would stay again."
Our stay was really nice. I would definitely stay again. The room could use a better cleaning. The beds was very comfy and the breakfast was totally awesome. Staff was very nice and helpful. They cleanliness of the breakfast area was very good. Everything nice and neat. Would recommend to a friend.
Thank you very much for your review. We would love to have you back again. Glad you enjoyed what we had to offer and next time booking you should call the hotel directly for the best discount offered for our repeat guest.
"Lovely Staff, Bad Bed"
Everything at this hotel was great except the bed. I got maybe 7 hours of actual sleep over the 3 days that I stayed there. I woke up every day with neck and back pain. They are very soft--too soft. Other than that, the location is great, the amenities are fantastic, and the staff is very helpful and kind. It wasn't too pricey for a last-minute booking, so overall I can't complain too much.
Thank you for your review and we appreciate your business. I do apologize the bed was to soft for your liking as we all know sleep is very important.
"Just an average hotel"
This is an older place. Rooms were fairly clean. AC unit pretty loud. Toilet ran all night, our last night. It is right on the beach and has a couple of small pools and a hot tub. Parking is across the street from hotel and just a couple of hotel owned lots. Breakfast was good, but in another building than we were in, so we had to go outside to get there. Luckily no rain while we there. Beach was clean and chairs and umbrellas are offered if you sign up for them. Really no other amenities.
Thank you for your review and we appreciate all feedback. Any problems during your stay ,if you notify front desk, would be taken care of by one of our maintenance men.
"Excellent experience"
Will most likely go back for another vacation. Everyone was super nice. Very welcoming. We had a great vew of the ocean. The lady in the tiki bar is a awesome bar tender. It was one of the most relaxing trips I've gone to.
Thank you for picking us for your vacation. We are very happy it was relaxing and can't wait to have you back at our location.
"Great Place"
This is a nice hotel with great access to the Beach. Can't go wrong if you book here. I recommend booking an Ocean Front room. The free breakfast is also a nice addition to staying here. There is a nice little Tiki Bar out by the pool. This also seems to be a quiet location.
"Good location, poor breakfast"
Although check-in was confusing all staff members were very helpful with good customer service. Hotel itself is old and worn, but its oceanfront so things can be overlooked. Breakfast area is quite cumbersome but this hotel was built before "breakfast included" became the norm. Breakfast itself was extremely weak and uninteresting, we tried it twice then gave up and found a nearby restaurant. Probably would not choose this hotel again.
"Unfortunate Annex Building Experience"
Overall the staff were very friendly but we had to stay in what is called the annex building or the 3rd building and it was not the greatest. The rooms in the other two buildings looked much better. Our key card reader was broken and the front desk staff tried to fix it but during our entire stay it was quite a challenge just even getting into our room. There were ants crawling all over the nightstand and the shower curtain rod was broken. The hotel did have a good breakfast and the tiki bar staff were great! I also really enjoyed the fact that the hotel was right on the beach so we could walk there. If you decide to stay in this hotel I would recommend asking to stay in the main buildings.
The annex building is located directly on the beach. You step out your room and the ocean is right there. However, the rooms do not have balconies nor do they face the beach. This is why they are priced much lower than our oceanfront accommodations. We checked our communication logs and could not find any reference to ants being reported during your stay. We will certainly have this checked out.
"Not worth the money"
I was expecting more amenities for my money. The pool was not bid enough for 4 people. Pictures on line are not accurate. Not enough variety for breakfast. Old rooms with fake hardwood flooring. No good.
"Birthday"
It was nice to be back again. Everyone very friendly from maids to pool staff. I don't eat breakfast much but the 2 ladies made being there a nice experience, eventhough it was crazy busy they had a smile for everyone. The rooms were clean as always my only complaint is I still don't like the pillows. Wonderful birthday and I look forward to returning again this summer.
"Best Western Ocean Sands Beach Resort, North Myrtle Beach, SOUTH CAROLINA"
Awesome stay. Awesome view. Awesome staff. Awesome value. Units on the beach with water views. Staff very professional. Very spacious unit with living room area, dining area, sleeping area, large bathroom. Two large windows with interior shutters with fabulous water views. Large beach. Great breakfast. Popular location.
"EXCELLENT EXPERIENCE"
This was a very nice hotel right on the beach with pools, a hot tub, fitness center, etc. The staff were very friendly and professional. I loved the free breakfast each morning. I would return to this location.
"Great view, all we needed"
No complaints. Breakfast was good, room clean and updated, and the staff was exceptionally kind. Got exactly what we asked for in a queen efficiency. Parking is mostly offsite but this is a hotel that has grown since we stayed there years ago. They had non- smoking rooms but wish they did not allow balcony and outdoor smoking. There is gorgeous ocean view. We did not use pools as it was chilly and windy. Access to beach is right beside the hotel.
"The Best...Best Western"
First class staff, Room with a beautiful view of the Atlantic ocean,Breakfast was very good..The mattress could stand to be changed,But overall would stay there again..Right in a good location,Close to everything,Pool ,workout room,lazy river,Hey it has it all..
"Fun in NMB"
Nice hotel with oceanfront rooms. Bed was very comfortable, room was spacious and clean. Breakfast buffet was well above average with real eggs and sausage. Great location in NMB, only 4 blocks from the main drag, US 17.
"Relaxing, friendly and balcony to view the beach"
North side of Myrtle Beach away from most attractions, relaxing with plenty of restaurants and miniature golf. Room was nice with a mini kitchen.The staff has been very helpful. They have several building, one with a gym, bar and running river.
Thank you for the very nice review and staying with us! When you're here again, remind us so we can buy you a couple drinks!
"Poor Service"
Very unprofessional staff... was told during check in that someone had already checked into my room and was given a last name, (didn't know them) but was given a room key anyway and told by staff to go to the room to see if someone was in the room. Very unprofessional and unsafe. Upon check out I was called by yet another last name (again didn't know anyone by that name) had to correct them to be certain they were checking me out of the correct room, to avoid charges on my stay. Very unprofessional
I did check on your account and saw where you had added a friend to the account. This may explain why our desk staff could have mistakenly identified you. As far as someone giving you a key and asking you to check to see if another guest is in a room? That's just completely bizarre. Our staff is top-notch and receives rave reviews. I'm just very sorry you did not feel the same.
"Great place for a Beach Vacation!"
My Daughter and I stayed for 5 Days. This Best Western is real peaceful. We stayed on the 10th floor and could see the beautiful ocean and hear the waves. We enjoyed the heated pool and jacuzzi. Poolside is a tiki bar that makes delicious drinks. Definitely would stay again.
Thanks for staying with us and submitting such a fantastic review. There's a couple drinks with your names on them when you come back!!
"The Battle family happy"
Really enjoyed our stay..beautiful oceanview..clean room..breakfast the best..great service..will be back again..parking limited but we were able to still get good parks the whole weekend..very quiet..thanks again for friendly staff...wife happy..I am happy!!
We love it when the wives are happy. For some reason, everything else just seems to fall in place :)
"Guys Golf Weekend"
This was a great trip. Dan did an excellent job planning a golf weekend. The cost of the courses and stay could not have been better. The hotel and staff are professional and very courteous. We are talking already about the next trip.
"Do Not Stay Here"
Old hotel that needs to be updated. Broken lamp, heavy dust on top of air conditioner, roaches in the room, toilet half worked on last night there. We were there for our anniversary and the only thing good about this hotel was that is was about 50 feet from the ocean. Will never stay here again
"Upgrade!"
All I can say is wow! Location is awesome, room was actually a small suite- 2 queen beds, full kitchen with pots, pans silver and dishes, apt size fridge, sink and micro wave and stove! Living area, with balcony and a Murphy bed!
"Awesome"
We will be back. Great on everything. I was very pleased. Did not want to leave. Lol The ocean view was breath taking and everyone was very nice and pleasant.I hope to move on here some day in the future.
"Great stay!"
We have stayed in Myrtle Beach before,first time in North Myrtle Beach a were very pleased with visit,what a wonderful staff. Only one elevator so a bit of time waiting for elevator but not too big of a problem.
"Still friendly and still a great place to stay"
My wife and I stayed here the first week of April 2017. Toni was especially friendly, checked us into our room early, gave us complimentary bottled water, some saltwater taffy and we were on our way. Oceanfront room was fantastic, large, clean, smelled fresh, and even had a small kitchen. We loved the Tiki bar around the lazy river/pool area as the drinks were amazing. Great reasonable rates and friendly service - we will be back again.
"Excellent Resort"
We had a wonderful stay at Best Western Ocean Sands. From the plentiful hot breakfast, clean rooms, excellent service, pools, lazy river, & of course the beach bar you cannot ask for more than what this resort has to offer! Highly recommend to anyone looking to stay in North Myrtle Beach!
"myrtle beach"
We had a great week in Myrtle Beach. Best Western puts out a great breakfast for 4 hours, 6am to 10am. They have a nice pool area next to the beach and the staff took great care of the room. Great value and a great location.
"Best Week at Best Western"
The stay at the hotel was very relaxing. The room was very nice. No bedbugs no mold. We had a great view of the ocean. Don't expect a top notch hotel. . What you dhould expect is good customer service and a stay away from the bussle of myrtle beach.
"Great time"
Very pleasant stay. Who would not enjoy friendly staff, plenty of choices at the complimentary breakfast, clean room. A nice balcony overlooking the ocean. We go there twice a year. In the Spring a group (10) get together and the hotel manager does the golf booking for us.
"Murphy bed smelled like pee"
The saff were extremely friendly and room was spacious. Nice view of ocean and pretty quiet. But, we planned on using the Murphy bed and we did not because it smelled like urine. In fact, the "living room" area of the suite smelled like urine from the bed so we didn't spend much time in there, which was ok because we were there for one night. I would've asked to move rooms if we were there longer.
"Great hotel"
Had a wonderful stay here. Room was great. Plenty of room. Had a nice kitchenette. Oceanfront with terrific view. Terrific balcony. Right on beach. Continental breakfast great. Wonderful staff. Bridgette at front desk was awesome! One of the nicest clerks I have ever encountered in all my hotel stays! Not alot to walk to but short drive to mainly anywhere. Will definitely be staying again.
"Best Western in North Myrtle Beach"
Very friendly staff. Everyone was very helpful. Right on beach. Made access to the beach very easy. The room rates were reasonable. Free breakfast in lobby is good. Very good value for the money. I would recommend it to someone looking for a good value on the beach.
"Great stay"
We had a great time with a beautiful view at the Best Western Ocean Sands motel. All of the staff are extremely friendly and helpful. The breakfast was great and everybody went out of their way to make our experience wonderful.
"Not cleanessential an toilet flooded over an took over 12hr to fix"
The room wasn't clean and the toilet ran over in floor and no one showed up to clean it until 12hr later.The front desk was very rude and I didn't feel comfortable but has to stay but will not be back
"Pleased with motel"
Very happy here. I would suggest that you would request a room on the second floor or higher. Ask for a room with an ocean view away from the vending machines and elevator if you would like a quiet room. In spite of this we really enjoyed our roon.
"Nice property"
Nice property. A little older but well kept. Room was well clean. It was the off season so we didn't use the outdoor pool, etc. Breakfast was hot & decent. Check in was easy. Front desk staff was nice. Would stay again!
"Excellent Stay"
Check in was quick and the lady at desk was very friendly. Clean Room, very nice staff and good hot breakfast. Loved the shower pressure and the view of the Ocean was beautiful. We would definitely stay here again .
"Great place to spend a beach vacation."
The service was great and the hot breakfast was great. The room were clean and comfortable.. The staff was welcoming and very attendant to every need. The ocean view was great. Can't say enough about the service and personnel.
"Best Western Ocean Sands is a great Hotel to stay at"
5th floor ocean view and a really nice beach. Best Western Ocean Sands is a great Hotel in N Myrtle Beach, Only problem is lack of parking near the hotel. But since we always go off season we have never had a problem, The hotel is well kept and the rooms are comfortable and clean. They need to do something about the beds as it was hard and uncomfortable. Great access to the beach and a great swimming pool. Very nice check in personnel. Smoking should not be allowed around the pool. We could not use our balcony because of all the smokers
"Older hotel but great location"
We were at this hotel in early November. Beautiful sunny weather to enjoy the incredible beach right in front of our room. The bed was comfortable and it was quiet. Only one good place to eat in walking distance, tho.
"UPGRADES MADE GREAT EVEN BETTER"
My second review for this hotel because they've upgraded what is a very reasonably priced hotel and we found them ideal for us. The room decor and bedding is new and the breakfast buffet has been improved. I can only speck for the room we always get, but I have no doubt that the same can be said for the others. The staff has some mew personal and still just a helpful as always.
"Excellent experience!"
We had a very pleasant stay in the tower building. Even though there are only 2 of us, we chose the larger unit (which could sleep 8) to get the full kitchen,separate bedroom and living room. The unit is updated and was immaculate. The kitchen is a real bonus. We would like to highlight several employees by name, although we also note that we didn't encounter a single employee who did not present as professional and polite: Toni, Earl, Laura, Ted, Renee, Terrence, Deanna, Jo, Guadalupe, Michelle.
"Amazing"
I was in the 10 story tower top floor ocean view room. This was my first trip alone after being super sick a year ago. My room was utterly amazing. Complete unobstructed view. Small kitchenette area. Great access and right on the beach. Rented a beach bike and chair from local shop as I am a big bicyclist. Pool is a bit small but does not matter as ambient temp of ocean is around 75 degrees. Sand is really white. Beaches are clean. I never went to breakfast as I get up later. Parking is a bit weird but they have a number of close lots. Cleaning staff was great. Front office staff helped out immediately when I needed an extra cord for oxygen. I have been many places and been marginally impressed but this room was big, clean and such an amazing view. It was my first trip there and flew into Wilmington North Carolina and drove there. I would highly recommend
"Good Stay"
I recently stayed at this hotel. It was a good stay. I stayed in a Non-ocean side room. This location does have Ocean side rooms; however if you do decide to stay in a Ocean side room parking is very hard to find. But, otherwise I will definitely recommend this hotel to anyone.
"Relaxing stay"
Very reasonable rates. Our room was clean and comfortable. Breakfast was ok. Lots of seating as compared to many hotels that we have stayed at with free breakfast. Parking was kind of inconvenient. Jets in hot tub weren't working during the whole 4 days that we were there. Great beach access! All of the staff that we had contact with were very nice. We would stay here again.
"The staff made the visit more enjoyable!"
The room was clean, well serviced, exactly as pictured on website, and reasonable. The parking was ok, but spread out and mostly across the street. The hot breakfast was lackluster, but the staff was above par by far! From the time we checked in until we left we didn't hear any murmuring and saw no one that didn't seem happy to be at work. The facility is starting to show it's age and could use some updating but the place is clean and taken care of. The pools, hot tub, and lazy river were great. The beach is right there, and plenty of things to do nearby. Great value in this place.
"Nicely maintained, excellent beach access, but smoker alert"
This property is an odd one, composed of three separate buildings: an old two-story motel, the 5-story reception building, and another 10-story tower. All three have direct access to the beach, and the latter two feature beach-view balconies that are great. Parking is located across Ocean Drive in about five different lots, all specifically marked for hotel guests. We had no problem with this, though the front desk suggested that sometimes competition for spots is tough. We stayed in the 5-story reception building that also houses the free breakfast--the public areas get a lot of wear and tear, but they are ok. The breakfast area, however, is so poorly designed that there are constant traffic jams and many grumpy patrons, all desperately trying to get to the very standard breakfast offerings. The single elevator worked fine, but it creaked, rattled, and whined like a 1960s police car trying to keep up with a Maserati. As for the rooms themselves, they are renovated and quite comfortable. I didn't care for the half-size pillows, but I am not a half-size guy, so that makes sense. One surprise was the smoking policy: guests are not allowed to smoke in their rooms, but they can light up on their balconies, resulting in a lot of smelliness. Our neighbors seem to have been chain smokers! It was often unpleasant to be on the balcony, and if we kept the door open to hear the ocean, cigarette smoke would drift in. That was the worst part of the hotel, honestly, but perhaps that is par for the course in North Myrtle Beach? I expected better. Other than not being able to deal with the smoking issue, staff were friendly and helpful, and the price was very good. Come to this place for its affordable, excellent beach access.
"North is Nice !"
North Myrtle is SO much nicer, great hotel, great staff, decent breakfast (we need BACON). Would be nice if you did an afternoon snack / wine / beer hour. Room price was good, right in there with the other North Myrtle hotels. A lot quieter up North, we like that. We'll be back.
"Slightly Above Average"
This Best Western for beach front was slightly above average for hotel stays at the beach. Enjoyed the stay and issues were minor. Hair dryer didn't work when it was needed, but everything else was okay.
"Good value for your money"
It was clean and a good value for your money. I liked the free breakfast. Could have had more variety but hey, it was free. We stayed in an oceanfront suite. Beautiful view. Most of the staff was friendly.
"Excellent View"
The room, view, meal service, and staff very great. The only issue we had was the bathroom. This was an ADA room but the tub was normal size with high sides. There was only a small glass shelf that left no room for any toiletries. It was a juggling act to get ready and required trips out of the bathroom to get what was needed. We've stayed in Best Westerns in several states with ADA access and have not encountered this issue. The only thing that prevented an Excellent rating was the bathroom issues.
"Great Beachfront Hotel, but can be noisy & parking may be difficult to find"
We stayed 5 nights at this Resort, which has 3 buildings in a row. The hotel employees were very cordial, especially the night manager, Earl, who went out of his way to find us parking. The parking is often hard to find, but there are several lots nearby - you just have to hunt for the spaces, especially if you arrive late in the evening. The two daytime front desk women were also very nice and gave us an oceanfront room upgrade for free. Our room was on the 1st floor, overlooking the pool, and since it was cooler weather, thankfully, no people were in the pool to make noise; however, on Saturday morning, some very noisy workers were outside our room, pressure-cleaning the deck at 7 a.m., which was not the ideal time! In addition, we were right across from the ice machine & snack machine, which were also noisy - especially early in the morning, when people would congregate there and talk very loudly while the ice was crashing down from the machine into their buckets. I was glad I brought my earplugs! The kitchenette had a 4-burner stove, microwave, mini-fridge, and lots of utensils, cookware, plates, etc. There were 2 bedrooms in the suite, which is good for families or for couples that like to sleep in separate rooms.
"Texans at North Myrtle Beach"
.About 3.8 due to age of facility, but everything else is a 4. Service is great location is right on the beach and its a great beach. Everything you need is just over one street within 5 miles; shopping malls, restaurants, fun parks. Just a lovely location to visit.
"BW Ocean Sands"
Always look forward to our October trip to Ocean Sands. Look forward every year to see John the night manager. He provides outstanding customer service. Eric was most helpful in finding out a route back home because of Hurricane Matthew. Only wish we could have stayed 10 days but because they are located in Zone A they were forced to close but were the first to open!
"Wonderful location, friendly workers everything else so-so el"
We were able to stay at this hotel in October for under $100. The beach is close to the building...unlike so many other beaches where you have to walk a long way over a bridge. The lazy river is tiny. The hot tub jets weren't working (ever since Matthew blew through). The workers were nice and friendly. The breakfast was just ok. The furniture was nice in room 315. The queen beds were squeaky. This room looked down on the pool, tiki bar (they have drinks and hotdogs there) and ocean. Bathroom was small and could have been cleaner (bathtub). It could be cleaner behind the tv stand too. I really hate to say anything negative since the price was so good, but this is how I saw it.
"Needs update but still kicking"
This hotel advertises a lazy River it is more like a lazy Creek It is so small only a couple people can be in it at one time The rooms are kind of worn and the bathtubs are old and scratched but it was clean We didn't have a coffee maker and the front desk guy brought me the coffee maker out of the office at 10 pm right after we checked in The breakfast was great Eggs ham yogurt gravy cereal waffles and all the toppings We chose here because it was one of the only oceanfront rooms available but for 70 night oceanfront it is pretty much a bargain I wouldn't suggest it for a honeymoon but it is great for just a visit We had a corner room oceanfront and it had 2 queen beds and a pull out from the wall and a sofa sleeper and they do have a pool indoor and outdoor besides the mini lazy River so take a trip and see what you think
"Location"
The hotel location is on the beach which make it very good for us to spend nice time on the sand, the room was clean and bed is comfortable, the staff at the front desk to the Tiki bar, the breakfast was so helpful and assist in any way to make sure that we were happy in our stay. even though the front desk staff went out with me to find a good place to park my car. Kristen at the Tiki bar was so helpful in letting us find a good restaurant to have our dinner.
"Location is Perfect, Rooms Decent"
The value of this hotel is amazing. Right on the beach and rates are really reasonable. Rooms were fine. When first arrived a bit worried as common areas were outdated, but rooms were fine. Would be easy for them to add lighting and change the paint colour in the hallways to give a better first impression. Breakfast was great. Pretty standards food and kept well stocked. Great service from kitchen staff. Hot tub was really loud and impossible to talk, but spent most of time on beach so not a major concern. And the beach...great location and nice white sand - not many placed you can stay so close to the beach in a decent room for the price they charge.
"Vacation"
This is the second day of staying here. It is a great hotel. Clean rooms and friendly staff. Everyone is so nice and the beach is right behind the hotel. Upon arriving yesterday, I was given hotel "key" , two mini bottles of water and a small portion of saltwater taffy as a welcome gift. The housekeeping make sure you have enough towels, the hotel is quiet, and room spacious. The pillows are half size square pillows, which is different than pillows I've had a places I've stayed before. This is a great trip. I can definitely see staying here for a future visit, where shopping and food establishments, and beach of course are so close. North Myrtle is a good area to stay if you want to stay away from the teen partynees of regular Myrtle Beach area.
"Great place to stay"
We have been staying here for years and have always had a good experience. This time I booked the wrong room and after one night we explained and received an upgrade for the remaining three nights. Breakfast is always good; love having a fridge and microwave.
"SOS Fall Migration Beach Stay"
The Annex is two buildings down from main building this building has limited parking the rain flooded the parking lot there is parking across the street but the overflow from main building is sent to lot for Annex..the overflow overflow is two blocks from main building very little lighting....The room itself was ok. the AC unit old wall unit that the mold was causing congestion every time you walk into room...the breakfast was very good hot eggs and sausage is always good start to a day...however the workers as they come in hangout at coffee carrying on that no one wants to hear sitting at tables trying to eat...pools look dirty need painted tile fixed...not one we will stay at again
"Excellent"
Excellent as always. Looking forward to the next visit to the hotel !!! The staff was excellent , the food was good. We always stay at the Best Western while in North Myrtle Beach. Wonderful maid staff !!! Front dest staff very helpful !!!
"Great Vacation."
We were upgraded to a suite on the tenth floor. Great oceanfront views from two balconies. Excellent place to stay at N. Myrtle Beach. Would highly recommend this hotel and will definitely stay there again if we travel to Myrtle Beach.
"My stay at Best western Ocean Sand Beach Resort"
I spent 3 night here. It is an older hotel, but I got better service here than the big resorts in Myrtle Beach. EVERYONE that works here is friendly and go out of their way to make your stay pleasant. The room was clean, the breakfast was excellent, it was quiet and more like a family run hotel than a chain. My only complaint was the mattress was too soft. I would stay here again. and I plan to. The pools were nice and clean and the grounds were kept well
"“Great Stay!!”"
Came here for a long weekend with my wife. Staff was friendly and welcoming. Our room was very clean and spacious, with a nice size balcony and great view. It was quiet-- did not hear anything from rooms above or beside ours. A/C was quiet and worked well. Good breakfast 6-10, greeting gifts, hotel on the beach, excellent wifi comfortable beds. Loved the pillows.
"Fantastic Stay"
The room, the staff, and the amenities were all exactly what I would expect. On check-in we were upgraded to a suite (at no additional costs), the ocean view was great and the location is central to dining, groceries, and other shopping experiences. This was our second stay at Ocean Sands and will definitely NOT be our last.
"Nice hotel in need of updating"
Spent a couple of weeks here and had a lovely holiday. The hotel is good, it does need updating and redecorating but the location is great, right on the beach. We had a Queen Room in the main block on the 4th floor, we have stayed before but on the 9th floor and the view from up there was amazing, sadly the view from the 4th was a bit blocked at both sides by other buildings but still just ok. (Couldn't see the beautiful sunrise) The staff are very friendly. Breakfast is pretty much the same every day and soon got very boring so we went elsewhere. The Tiki Bar was good ... At times great, but it depended who was running it ... Vickie was lovely as was Martin but the German lady was only interested in her 'groupies' as we called them and not very warm or friendly at all, to be honest, we avoided the bar when she was on duty. Overall, a good, fairly clean place to stay ... It misses out on a couple of stars for the following reasons ... Bed linens always felt grubby as they were old and had started to go grey - also they were never pressed. Room not terribly clean, dusty when we arrived and a cigarette butt which was on the floor of the balcony when we arrived was still there when we left (we're non smokers). Breakfast, as mentioned above. Overall, I believe that this place could be great again with the right care and attention to detail and would still recommend this hotel to others.
"Lovely views, Great amenities"
We enjoyed our two nights in this hotel. Be careful when booking ....I reviewed and decided on the Best Western facility, but when I went back to input my reservation, I mistakenly put in Mrytle Beach instead of NORTH Mrytle Beach....I wound up making the reservation at a hotel 2 miles from the beach! The home staff was so kind in cancelling my NON refundable reservation due to this mistake I made. I was then able to book at the on the beach. We enjoyed our two nights--lovely pools, lazy river, hot tub, tiki bar with lovely drinks.
"Mixed review"
The staff was amazing - any time you encountered an employee, you were asked if you were enjoying your stay, needed anything, etc - very friendly and accommodating. An older property, so the room was HUGE. Wifi had a strong signal, no matter where you were. Now for the downside - the bed was uncomfortable. When I sat on it, I heard it go pop, crack, spring, so I knew it wasn't going to be good. They had a tiki bar by the pool but the hours were unpredictable. When checking the cocktail menu, I noticed that the only brand name for the liquor that I recognized was Burnette's, and that isn't in a positive way. Why would they sell cheap bottom shelf liquor? Where's the Bacardi? Captain Morgan? Jose Cuervo? Even Pinnacle's flavored vodkas is better than Burnette's. I like to live it up a little when I'm on vacation, but not that cheap stuff. ugh
"Another great stay!"
Girls week with my sister. Oceanfront room, great weather, great people! We stay here a lot and never disappointed!! Great location, can walk to great bars/restaurants. Clean, friendly, great breakfast.
"Ocean Sands Not Up to BW Standards"
very out dated, unclean and noisy. Not adequate parking READ REVIEWS before booking. Check in lady was very friendly. Check out lady was horrible. Talking to another employee I could not see while she was checking me out. did not ask how the stay was, say have a great trip , a great day , nothing except " do you want a receipt". Very small area to access elevator with cart of luggage. Bed was terribly uncomfortable. AC didn't work properly.
"Best Western Ocean Sands trip to Myrtle Beach, SC"
We had a great experience at your hotel on our recent long weekend trip to Myrtle Beach. Great staff and friendly employees from the breakfast set-up, check-in and out reception desk. Very clean and beds were so comfortable. Parking was close to hotel and very accessible.
"Enjoyable Stay"
For us, this property was perfect. We're on a very long road trip and just needed a place to stop and relax for a few days. This property was the answer. We did not have reservations on the Sunday that we checked in and the front desk staff accommodated us graciously. Our room was huge and very clean. We did not have an ocean facing room, but were within a very easy and close walk. We will stay here again.
"Great Location"
Very good place to stay and 90% of the staff is very attentive. The Tiki Bar is great and well staffed, and the breakfast is better than average. The elevator in the tower is slow and need some deodorant, but it works well.
"201 Myrtle Beach SC"
We are VERY pleased with Best Western Ocean Shores that is why we have been returning from year to year. The elevator was working much better, which was a big relief. Our favorite stop in North Myrtle Beach!!! Looking forward to our return trip!
"One night stay while visiting Myrtle Beach SC"
Checked in on September 13, 2016 during Tropical storm Julia. The weather was fair when I arrived a bit windy. I was checked into the South Tower on the 3rd floor which had an amazing view of the ocean. The room was clean and spacious, however, I didn't sleep very well due to the mattress on the bed was somewhat hard for me. Otherwise my stay was a pleasant one. One HUGH problem is parking!!! No way around it so be prepared. I would recommend this resort to others. Friendly staff at front desk. Great breakfast at 6am in the morning. Not many restaurants in the local area.
"Amazing Staff, views, room, pool ammenites and Beach Access"
Staff made us feel special. Usually stick to condos. This time we were without the kids so we went for a hotel and I know if we come back we will be bringing them and they will love it. Lady river, hot tub, 2 pools. Beach so close. Parking close to the building and breakfast daily. The view could not be beat.
"vacation"
Great stay. Breakfast buffet could use a better selection, but it was not too bad. Staff was great and the rooms are very clean. Very close too the beach too. I would advise this hotel to anyone. it is the only ocean front hotel I use. They take care of any little thing you need.
"Good times"
Our stay at Best Western was a great value right on the beach. Hotel was clean, staff was great, breakfast was great. The only thing we didn't like was there were no safe in the room or available at the front desk to lock anything up. Other than than great stay !
"Very satisfied"
This was my second stay at the Best Western Ocean Sands. The staff was very friendly and they accommodated us with requests we had. Rooms were clean. Breakfast was good. Need to add bacon as a breakfast meat. Will continue to stay at this hotel when I am in North Myrtle Beach.
"Never stay here!"
Extremely dirty, and antiquated. Sheets were never changed in 7 nights! Phone didn't work, blow dryer didn't work, light bulb in bathroom was burned out. Reporting any of this didn't get anything repaired. The house keeper for our room didn't speak English so that didn't help. This was by far the grossest experience I ever had stay at a motel. :(
We are truly disappointed you did not enjoy your stay with us. However, we reviewed our communication log which shows all correspondence from our guests and the actions we took to resolve them. Unfortunately, Nothing was found during your stay. I also spoke with every desk clerk who worked while you were with us and they remember No request to repair any of these items? And we cannot help but wonder how someone can last SEVEN days with us if the experience was truly that bad! We wish you the best of luck in your future travels!
"Customer Service At It's Best"
Best Western Ocean Sands is a great location, price is affordable and a fantastic view. The hotel staff is very friendly and knowledgeable. I have stayed at Best Western numerous times and would not trade the experience for anywhere else.
"Best Stay Ever!!"
I booked a King room with a balcony/oceanfront. When we got there we had been UPGRADED to a penthouse suite!! 2 balconies, full kitchen, dinning room, 2 king beds oceanfront!!! At no additional charge!!! Very clean and comfortable. Breakfast was perfect.
"Friendly staff, comfortable rooms, good location"
Nothing negative to say about our experience staying at the Ocean Sands. The staff was great. From the breakfast staff to the woman working at the front desk, all of them were friendly and went out of their way to make sure we were happy. Sure, it's not a 5-star hotel, but it was more than adequate and very cozy. Parking was never a problem, and we didn't mind walking across the street as traffic isn't as bad as in Myrtle. Easy access to King's HW and everything else made it a dream. Looking forward to staying here again next year.
"We were very disappointed"
Pools & Lazy River are very teeny. Rooms are not well maintained, we had a chunk out of our tub mat, rust on the shower curtain bar, stains on the shears and sheets. Hotel windows & elevator not wiped down. Parking is a nightmare! 4 handicap spots and 2 regular at the hotel. Rest of parking is across the street and 1 and 2 blocks away. The room doors slam when they shut, so we were kept up by our neighbors going in and out all night. Elevator didnt' work one afternoon and we had to walk up 4 flights, even though we had a handicap tag and hip replacement. Same day the fire alarm started talking to us in the room ~ telling us to evacuate. I called the desk and was told they were working on the alarm and to ignore it. There were no signs warning us ~ I'm glad I didn't run down stairs in my underwear. The staff were wonderful, though, and very hard working. I would give the staff an excellent rating. Their free breakfast was wonderful also.
"Good Value"
This is an older hotel, typical of most Myrtle Beach hotels. We arrived late on the Friday night of Labor Day. Tropical Storm Hermine had hit them the all day. The front desk staff as excellent. Very friendly and efficient. When we arrived at the room we realized that w had not received the type of room we booked. Contacted the front desk and were moved quickly to the right room. The free buffet breakfast was adequate, but so crowded the staff just couldn't keep up. The rooms were clean and housekeeping staff were very helpful. Anything we asked of them was done immediately. Would definitely return.
"Great Visit"
We had a room on the 9th floor. It was nice & quiet. Beds were comfortable. Bathroom was a bit small. There was a pretty small kitchen area too, but we ate out so that really was ok. The staff was very friendly. We were always greeted with a warm smile. We enjoyed breakfast. Parking was ok. Right across the street, but you could unload & load your car right next to the hotel. Pool was clean & relaxing. We would definitely recommend this hotel.
"REVIEWS WERE SPOT ON"
I picked this hotel after reading the reviews online. The only negative reviews that I read about was the parking, walking between buildings, and hotel being dated. I went in the last week of August. I think all the kids were back to school so we never had an issue with parking. As for walking between buildings, people need to stop being babies. I was in the Annex building (furthest away). The walk between buildings was nothing. I have walked further in big resorts from lobby to my room. I must say the hotel rooms were a little dated, but they were clean. I loved being right on the beach. They had two small pools and a lazy river. Again, I was there at the end of the season so the pools were empty. I can see these pools filling up mid season. The lazy river is so small its basically a joke, but my son loved it. The beach in North Myrtle beach is much nicer that the beach in Myrtle beach. I actually liked the area overall better. The hotel had a nice breakfast. They had make your own waffles, biscuits and gravy, muffins, eggs, and sausage. I enjoyed the breakfast every morning. It was a nice cost savings. I pad $90 a night for this hotel. That was a steal. I would stay here again!
"Great Experience !!!!!!!!"
Room was very clean and neat.Head of housekeeping stopped by to make sure everything was satisfactory,(Nice touch Best Western). Everything about our stay including the staff at the front desk was outstanding. We certainly stay again!!!!
"Hotel rating"
I would stay at this hotel again if I could get a suite a good rate. The staff was pleasant and helpful. The proximity to the beach was good and the balcony view was great. The pool and exercise amenities were great as well as the Tiki Bar.
"Great 7 day Vacation in North Myrtle Beach!!!"
We stayed on the 9th floor and it was awesome. The room was clean and perfect for my family. 2 queen beds and a pull out couch, kitchen and nice size bathroom. The staff was so nice starting from our check in until and through our check out, always making sure our stay was good. The free breakfast was more than we thought, fresh waffles, eggs, sausage and more. We especially loved going from the pool to the beach and back again all day long, but not without a drink from the Tiki bar. We will stay her every year until we get our own place{some day) Thank you Ocean Sands Best Western for making our vacation one of the best ever!!
"Good experience "
I found the rooms clean, quite, and the breakfast was good. Staff was informative about local places to eat. Enjoyed the pool and lazy river. The river is small but big enough to enjoy. The con is the parking and getting to the beach. It would be nice if they had a walkway to beach. Will return in the future.
"Nice hotel"
The hotel is in a good location with easy access to the beach. Our room was a suite and had mini fridge, stove and microwave. It was clean, well stocked with towels and had everything you need. Parking was tight. They have numerous lots but you have to walk. Breskfast was good, had a lot of options and everyone walked away full. Check in was very efficient and the on duty manager was very polite and offered any needed assistance. Pool was clean and nice. There is even a tiki bar at the pool. Prices were high and not mych alcohol in the drinks. $3.00 for a can of beer and $8.00 for a small frozen drink. There is a small store across the street but their prices were very high.
"Last minute, just didn't want to go home yet!"
Didn't quite want to go home yet and booked this room for 1 night, what a great experience! Staff was amazing, as in the people I would love to hire to work at my business, super attentive to all our needs! Room is huge, with a kitchenette and the oceanfront rooms have a beautiful view! Loved it!
"Great anniversary getaway"
We decided on Friday morning to do a beach trip for our anniversary. We found this place online. What a pleasant surprise. Very friendly and helpful check-in. I wish we could have gotten an ocean front room but last minute travelers cant be choosy We were upgraded at no charge. The room was spotless and the bed was so comfortable. Everyone we encounter is pleasant and helpful. And there was a bed in the wall! Will definitely stay here again
"LOVED IT"
My husband and I stayed here 3 days. The kitchenette had everything we needed. Every morning we went down and ate the free breakfast that the hotel provided. It was more then the usual bagels and coffee. We had a real breakfast. Eggs, potatoes, waffles, all the cereal, coffee, juice you wanted. Great hotel!
"second vacation"
Very friendly staff, both at check in and during our entire 4 day stay. Very reasonable price. Clean rooms. We enjoyed our stay and would stay here again, although our mattress appeared to be older and was not perfect.
"Incredible vacation"
This is a fantastic oceanfront hotel ! I found my room to be clean, comfortable, convenient , spacious and nicely furnished ! Only walking distance to the beach. The breakfast was hot and delicious! The view from my room was breathtaking and incredible! All the amenities were great as well the two pools,the lazy river and the tiki bar!! I also found the staff to be friendly and professional, this is a big plus!! Kudos to windy,our housekeeper for keeping our room stocked and clean. To dustin for being kind and courteous,Bridgette was so sweet and polite ,Mary was incredible and always smiling with a kind word ,Cece for all her hard work at breakfast ,earl for his assistance with my room keys ,and janika who checked us out with a friendly word and a smile, all these wonderful people added to our wonderful stay and made it hard to leave ,but we are now planning a return visit soon! Thanks again !!!!!!!!!
"Great Place to Stay"
If you want a luxury hotel, this isn't for you. We love this hotel for the location, price, amenities, location, and the wonderful staff. We don't prefer luxury hotels at all. This place is kid-friendly, and the atmosphere is relaxed. It's an older hotel but kept up very well. Check-in & checkout were a breeze and fast. Parking is free but the closest lots fill up. However, they have about 7 places to park within a short walking distance (about 3 are across the street), and are actually close when you consider larger resorts with large parking lots that have a greater walking distance. The breakfast buffet was a full breakfast and open until 10am, but if you're a few minutes late, it's ok. The very personable young lady who manages the breakfast was very sweet and we did not feel rushed to eat, even if we wanted 'seconds'. Our room was very clean and everything in it was functioning well. There was good water pressure, we hate places where the water pressure is low where you get a low pressure and don't feel clean afterward. The beach is right there, not too crowded, and clean. There are a few pools, one in front of the main building and the lazy river pool and kiddie pools (and hottub) in front of the 10-story building. We had a free upgrade to a suite and had a fabulous ocean view on the 9th floor (with private balcony), and on the other side of our suite, we had a nice inland view. Our suite had a full kitchen (no dishwasher), two rooms, a nice bathroom, and two HD TV's. The a/c's in each room worked very well and had a wall control. The are a little noisy but we don't mind that at all. There is a tiki bar at the pool but we didn't visit it. There are several outdoor shower areas to rinse off the sand and salty ocean water. As I mentioned, this is on the beach and when you leave your room and get downstairs, the beach is right off the dunes. In the summer heat, wear flip flops or something on your feet while walking to the beach, as the sand gets burning hot! This was our 2nd stay at Ocean Sands Resort and we plan to stay there whenever we are in N. Myrtle Beach. The bed was very comfortable and I wish I knew which company manufactured the pillows - they were more comfortable than my own pillow!! We loved the swan/ bird made out of a towel that was on one of the beds. All of the staff we encountered were very kind and personable. We met the father of the owners (his 2 sons) and he was very nice - we made sure to let him know how much we enjoy this resort. We reserved our room directly by calling the resort. We'll be back!
"Great stay will be back!"
We stay here at the best Western twice a year, never had a bad experience since coming for 4 years. Was pleased With housekeeping last year but our housekeeper windy this year was excellent! She always went above and beyond our expectations during out stay! If your planning a trip to north myrtle Beach soon I would recommend you ask for windy to be your housekeeper. Mrs Koreal on night shift was another one that stood out to us! the view from our room was breath taking and I would recommend this place to anyone. All the staff were great and always smiled when in contact with them, even down to the maintenance guy Justin for bring out luggage up. I definitely rate this place as a 10! We will be back soon
"Amazing staff!"
We were supposed to stay with another family in a condo a couple blocks away. The morning of our trip, my son woke up with a high fever so we decided to book a separate room for the first night. On the way to the airport, I got on booking.com and came across the Best Western just a couple blocks away. When we arrived, the staff was amazing. They were very kind and upgraded our room so my son would be comfortable with a balcony and oceanfront room since he was sick and stuck inside on his vacation. We ended visiting an Urgent Care and were too late for the included breakfast the next morning. The front desk staff told us what was available and sent my son to our room with cereal, muffins and fruit. The staff was amazing, very concerned about my son and remembered us every time we came out of the room. We were so happy with this hotel that we decided to stay for the rest of the week instead of staying in the condo with our friends. I only gave the hotel a 4 because the room was a bit dated. It was very clean and a great location...I wish there was an option for 4.5!
"Great Choice on the Beach!!"
This was our first visit to North Myrtle Beach and we were not disappointed! I booked this hotel for the location, price, breakfast included and opportunity to have an ocean front balcony. Our room was in the main building on the fourth floor so breakfast was in our building on the first floor which was great. I didn't expect to have all the kitchen supplies available which would have been great had we been able to stay longer. Loved the balcony and view!!! We rented beach chairs and umbrella just out front on the beach for $25. a day offered by the City of North Myrtle Beach. The area was quiet and all the staff very friendly. We would absolutely stay here again!!! A great place to eat is Molly Darcy's which you can easily walk too.
"Wonderful Stay & Hotel"
This is a wonderful hotel right on the ocean. The staff are all wonderful and go over and beyond to make you feel welcome. The room and bathroom were clean top to bottom. There are two pools, a hot tub, kiddy pool, and lazy river. There is also a tiki bar that sells alcoholic beverages. Breakfast is provided each day. There is juice, coffee, hot chocolate, hot tea, cold cereal, fresh fruit, yogurt, eggs, potatoes, sometimes sausage links, sometimes ham, shredded cheese, salsa, hot sauce, gravy, granola, and waffles. There are three separate buildings with this hotel. I was in the south tower! Beautiful views. My kitchenette was well stocked with utensils, pots, silverware, dishes, etc. My room was very roomy, and nicely decorated. A big thank you to Windy, Dustin, Earl, CeCe, Bridgett, Mary, and Michelle for helping make my stay wonderful. There were other staff members whose names I didn't catch, but they were wonderful, too! Everyone of them I encountered always had a kind word to stay. This was my second visit to this hotel. This will be the hotel I'll always use when I visit North Myrtle Beach!!
"We LOVED it!"
Everything we needed for my 18 year old daughter and I. An adult pool, which was wonderful. Soooo close to the ocean. Beautiful view. Clean room. Staff was exceptional! Everyone offering to help. It wasn't 5 star and we didn't need 5 star. Affordable, clean and relaxing. Perfect. Will definitely be back!
"Great room and facilities"
My husband and I enjoyed everything about our stay. The room was clean and we had no issues. I would stay at this location again. Just so anyone looking at this hotel, the pools are not at this location. There are 3 beach houses between this hotel and the other hotels with pools and the Tiki bar. You have to walk to breakfast, but it wasn't a problem for us, it was not far.
"Beachfront away from main drag"
A bit quieter area as away from the main honky tonk. Nice hotel, breakfast area good, but on smaller side seating wise. The front desk staff was awesome. Nice hotel right on the beach with lifeguard stations.
"Uncomfortable "
Had to check in late at night and was put in to the -"Anex" portion. Wasn't sure if the bathroom was clean. Had 2 younger kids and didn't want them touching anything. We were all crying by the end of the night frustrated with the room conditions. Great view and location for the beach. However, the price of $179 was not worth it!
"Value at the Beach"
This Best Western property exceeded my expectations and is absolutely as advertised and as reviewed in the positive reviews. First the negatives: We wanted a room at the 10 story towers and the room was great, but they only have one elevator serving 10 floors, so that sometimes makes for a little bit of a wait to get to your room or back downstairs. Parking was tight----they have several lots up and down the street and we were always able to find a spot, but worried about staying out too late and not finding anyplace to park when we got back. Other than that----this place is exceptional. It's an "in between" price point----not as high as a Marriott but not a low priced Super 8 either. It's moderately priced and worth every penny. Actually, I should give this place a negative review so they keep their prices down and/or the secret doesn't get out what a bargain this is. But to be honest, they are on a beautiful part of North Myrtle Beach, quiet, clean, not exceptionally crowded. They have swimming pools and a cabana that serves hot dogs and frozen drinks. Every single employee of this Best Western, bar none, was friendly, helpful and constantly asked if there was anything they could do for us. That sort of service doesn't exist in many places anymore----it was like stepping back in time. The free breakfast was fine----fuel for the beach. Eggs, sausage patties and potatoes, waffles, cereals, coffee and juices----small pastries too. The room we had was quiet----and the queen beds were very comfortable, as were the plentiful pillows on each bed. The room had a small fridge, along with a microwave and stove and even some pots and pans. The ocean view was great----with a small balcony to sit back have a margarita. I heartily recommend this Best Western and plan to return.
"Wonderful stay at this hotel!"
I stayed at this hotel from 8/6/16 - 8/9/16. There was absolutely nothing at all to complain about. The staff was always courteous and accommodating. We had a ocean front room with an incredible view. The pool areas were always clean and there was a Tiki Bar on site. To sum it up in one word-our stay was fabulous! Will stay again with these folks!
"great oceanfront property on a budget"
We were looking for place right on the ocean for under $175 a night, and this really fit the bill! This property is perfect for families with smaller children. There is a 1 ft pool for the toddlers, and another other outside pool with a very shallow area! As well as another outside pool, inside pool, and hot tub. The breakfast is outstanding! Be sure to get there early! The personnel are all very friendly, and gave us a swag bag of candy and bottled water when we checked in.
"BW Ocean Sands Beach Resort"
BW is about 50yds from the ocean and the room with King bed was comfortable and clean. The flat screen did not provide clear picture for the little time I did watch TV. The bathroom sink was extra small. Not the best BW I have stayed in but ok for the price. Parking at the BW annex was across the street.
"our stay"
this was a business and family trip. I had 2 construction jobs to review there. we had a ocean front room with a king bed view was great. sliding door was hard to open and close. the room was nice clean and the bed extremely comfortable. the staff all were friendly helpful always smiling but I always smile too, but the staff really made the stay enjoyable. the breakfast bar was average. I eat healthy so I had cereal and muffins the down side is parking and unloading. parking is across the street unless you are lucky enough to find on there maybe 10 spaces. if I have business again in the area I would stay thought the pricing was fair at $178.00
"Good value for the location!"
You can't beat the location of this hotel! Beautiful beach within footsteps. This fact alone makes this place a tremendous bargain. And the daily breakfast included in your price is a great value. Yes, it is typical hotel fair, but there is also the addition of a few "southern" hot options should you choose! The pools are very small, but we spent very little time at the pool with the beautiful beach right there. The tiki bar is very cute, and contributes to that "resort" feel. We stayed in the annex building. All rooms have an ocean view from the room entrance and inside windows. The room was cute and comfortable. My biggest complaint is that the room was so humid it was impossible to dry anything. And with no balcony, you can't even hang towels out to dry. It became such a problem that after several days I had to turn the heat on to try and dry out the room. Even the floor carpet felt damp! It was awful. Also, we did have a day when our beds were not made by housekeeping. They left a note stating it was not possible to make the bed because there were items on the bed. All that was there was an item of clothing left by my daughter! So, other than these two things, our stay was a good one, and I was happy with the value we got in comparison with the prices one will find when exploring other locations directly on the beach.
"Quiet getaway. ."
Great location on the beach away from the busy main sts, but close to the attractions. The room was clean and staff friendly. If your looking 5star resort its not but it is worth the money. 2 suggestions add an elevator in the tower and taller shower heads..
"Needs an update"
This hotel for the $$ was a huge disappointment. While the room was clean, it was badly dated. The call it a resort but not even close. The staff was very nice and accommodating. The brfst? Oh my! we tried it partially once and never went back. Awful. It was beachfront! The pool and pool bar? Awful. The prkg is the worst. Will not be returning again
"It's OK but I would expect more"
Great location and courteous staff. Managing staff seems to be disorganized. Difficulty in getting decent room service is not something I would expect paying high price. Rooms are OK but facility could use some updates. Not having at least running fan in the elevator is just horrible in this climate.
"Myrtle Beach Best Western"
Our first time staying at a Best Western- pleasant experience - clean rooms - professional and courteous staff members - prompt responses to any inquiries we had at the front desk - appreciated that staff available at desk 24 hours -
"Wonderful, as always"
My family and I love staying here. The service, cleanliness, friendliness of the staff, breakfast, etc, etc, etc....are ALWAYS awesome, and exceed our expectations. My only complaint is that the first floor room we stayed in didn't have very good airflow. There are two sleeping areas, and one side is very comfortable when the air is on, but the other one gets uncomfortably warm. This could be improved, or fans could be available, if needed. Everything else is fabulous though! Will definitely be going back!
"Like Coming Home"
The BW Ocean Sands has always been our NMB go-to! I have written reviews several times and feel it is always deserving of a pat on the back! If you are looking for peace and quiet, a great staff that puts guests first, a fabulous view of the Atlantic and a good family atmosphere, this is your place. The general manager Dan Cortese works with his team to create a relaxed and pleasant stay for guests! It's our "home at the beach!" Thanks to all at BW!
"Always Great"
My family and friends come here twice a year. The hotel and staff never disappoint. We've been coming to this hotel for about 6 years now and wouldn't think of going anywhere else. The best views, a great breakfast, very friendly staff, and perfect location is why we continue to go here!
"Housekeeping Needs Help"
Don't expect t have your room cleaned. Don't expect towels, toilet paper or anything else from housekeeping. Horrible service. This is my 3rd time at this site and I will never frequent again. The last time I was there, I was also received horrible housekeeping but the Manager was very apologetic and took care of it right away. This time, I left with no complaints as I will not return so complaining was not worth it. The location is great but if you want a semi clean room, go elsewhere!
"family beach trip"
Wonderful staff. Super friendly and made sure we had everything we needed.Clean rooms and the kids absolutely loved the pool area. I enjoyed the convenience of the tiki bar. Will return in the future. Very close to all area activities and dining.
"Family Vacation..."
Nice hotel to stay at. Staff friendly, polite and professional. Clean beach. Easy access to everything. Only complaints would be the small parking lot, slamming of balcony doors during sleep hours. Overall, a very nice place to stay. Very comfortable beds and pillows.
"Anniversary Vacation"
We have been coming here for 17 years. We would not think of staying any where else. The manager and staff have always been great to us. The rooms are great and the breakfast layout is very good and free. The ocean views are great. We love the two pools and the Tiki bar. We would highly recommend this hotel to everyone. Free WiFi. Jim & Melissa C.
"Vacation"
Stayed here for four nights.We stayed in the maIn building which needs upgrading.The tower next door was probably better.They have a huge problem with parking.If you leave for the day and come back late your lucky to get one.Breakfast needs some improvement also.The view was beautiful.The beach was less crowded.It was a good distance from the shows and shopping so you might want to consider this if you plan on this in your trip.The staff was super friendly.House keeping was very good but came a little to early.The pool in the main building was very quiet most of the time which I enjoyed.
"Not worth it"
This place is ok... Not worth the 16 hour drive though. Rooms smell, had a roach in the bathroom and DO NOT get ocean front view. Pool is right out the door and you don't get any peace and quiet. The ocean is the best but you can't swim because it being so rough. We mainly just walked the beach and laid out. Not coming back here!
"A Comfortable Stay"
My family and I really enjoyed our stay. My room had a good view of the ocean. The service was great and the breakfast there was convenient and tasty. I have never slept in a hotel with a more comfortable bed. I slept as well as I would have at home, if not better.
"July Stay"
We thoroughly enjoyed our stay. The breakfast was excellent and had great variety. We took advantage of the lazy river, the pool and the hot tub were wonderful They were just what we needed at the end of every day.
"Excellent place to enjoy your Vacation"
The Best Western Ocean Sands In N. Myrtle Beach is an excellent place to spend your Vacation. Everything was clean, the staff is excellent and helpful, and is located in an excellent location. The location is located on the beach. The area is next to excellent restaurants. There is more than enough attractions in the area that will make you want to stay again at Best Western Ocean Sands Resort in North Myrtle Beach. You can't go wrong staying there.
"Stay here every year!!!"
We have stayed here the last 4 years and have never had a problem with it. Love everything they have to offer and we were very pleased with our OF room this year. I highly recommend this place. In a great location and we love the quiet pool infront of the main lobby!! Also love the lazy river and hot tub.
"Family vacation"
Older facility but a great location! The room was very clean and spacious. We really enjoyed the pool and lazy river. Breakfast was above what I expected, plenty of choices. The staff was friendly and very accommodating. We were traveling with a party of 9 including 2 yr old twins and the stay was great !! Will definitely come again!
"Better than anticipated"
We had to go to Conroy, SC for business and I was not in the best condition to travel as my knee surgery was postponed another week. Not being a huge fan of Best Western, I found this one not bad! The bed was great, on the beach great, staff very kind and helpful; however, I would never consider this place in high season as the room was right next to the pool and that would be horrid. I didn't mind it as it was too cool to use the pool so it was fine. As a last minute reservation, it was fine. The free breakfast was quite good, crowded, but good. Would I stay there again? Maybe.
"Disgusting"
After driving 10 hours from Maryland we get to this hotel where we have to park a mile and a half away oh and not to mention there are black hairs ALL OVER OUR BED. My boyfriend and I both have very blonde hairs. Not to mention there are spider webs all over the ceiling. Trying to find another hotel but that's kind of impossible last minute like this. This hotel is so uncomfortably disgusting. Thanks for ruining our vacation.
This review should really be removed. It is very rare to have such a negative review come across while a guest is still staying with us. Therefore, we sent the Executive Housekeeper and a Front Desk Supervisor to their room to see what we could do to assist them. When the Desk Supervisor mentioned they were there to help due to the bad review on Trip Advisor, the guest immediately states they are very happy and there's nothing wrong with the room! When asked the reason for the bad review, the guest stated she was "grumpy" after traveling so many hours. We really wish Trip Advisor would remove this review as we'd hate for potential travelers to be mislead.
"Great stay"
Location and view were wonderful! Every staff member we dealt with were very friendly and helpful. The room was clean and comfortable and we thoroughly enjoyed sitting on the little balcony. We were close to the beach so we could alternate using the pool and going in the ocean. The complimentary breakfast had a lot of choices which was nice. Had a great stay!
"Wonderful stay"
This hotel was nice and clean, ocean front, great location, large room with king bed, sofa and a small kitchen. It had two chairs on the balcony which made for a relaxing place to sit in the mornings and afternoons. The service here was well above average - the head housekeeper came by twice during our stay to ask if we needed anything and to drop of a small package of salt water taffy. We saw a gentleman at the pool area handing out popsicles. There is a small lazy river and when we arrived there were only a few floats available - before we left they had brought in new floats and plenty of them. These folks are really in tune with what the customers want. The only thing I could mentioned that was a little aggravating was the parking... if you returned late at night, the only parking option was a block away in a dark parking area. I understand that space is an issue in Myrtle Beach and I'm sure they do the best they can with it. We will stay here again!
"Great weekend"
My husband and I just came back from our weekend getaway and had a great time! The staff went out of their way to make us feel welcome and ensure we had everything we needed. Our room was very clean and well stocked. The only drawback was the parking, being a weekend it was very busy so had to circle thru the lots several times before we could find a spot but not the end of the world. We will definitely be returning!!
"Ocean Sands"
Overall this is a good hotel. We've stayed here many times. The staff is friendly. The rooms are nice. The pools are great. The price is right. Convenient access to beach, restaurants, shopping, and shows.
"Beautiful views, relaxing, and affordable"
I truly enjoyed my stay at this Hotel. I have had bad experiences in the past, and I am truly grateful I choose to stay at this location. It's far enough away from the madness, and close enough if you want to enjoy touristy outings. I want to thank Laura P at the front desk. I am a native New Yorker, as is she, and from the moment I met her, she was welcoming,and went above and beyond to make our stay comfortable...I'll see you next year Miss Laura! If you move locations, I will follow you! Thank you once again for the serenity!
"Over all a very nice visit, can't beat the view."
We stayed two nights, my husband, myself and our three kids. The two queen beds were separated by the bathroom and kitchenette. Each bed had its own tv which was nice with the kids. Some parts of the hotel were kind of run down. The halls and back door were old and needed updated/replaced. The view and location are amazing, which is what we really wanted. The tiki bar was nice and the kids really enjoyed the pool. Parking was easy and the rooms were fairly quiet. Also they give you a small bag of salt water taffy each day you stay, nice touch.
"Parking sucks "
Had to park three blocks away and walk in the rain. Wish the pool was deeper than 4 ft. elevator is loud and shaky. Other than that it's a nice place with a great view from the 9th floor. The staff are very friendly
"2 room suite, not worth the money"
Great staff! Dated rooms, which i can deal with if its clean. Broken carpet tak which left up sharp corners. Disgustingly dirty behind the murphy bed, socks were filthy when I went to bed from the floors. Breakfast was just blah, everything was cold to lukewarm at best. Stayed at the other BW in Myrtle and while it was dated, it was immaculate and was expecting the same.
"Low expectations & still disappointed "
We knew this was a beach motel and were ok with that.. Until, I noticed our fitted sheet was on inside out and when I removed it, there were stains EVERYWHERE. When I called to have them changed while we were at the beach, the new set of sheets were left folded on the bed. I didn't come on vacation to do house chores. That night, someone was shooting off fireworks (we hope they were fireworks) on the balcony. Nothing was done. The next night at 2am, someone pulled the fire alarm. The woman next to us outside said it was the 3rd time this week it was pulled. The pillows were horrible and thin. Worst 2 nights of sleep I've ever had at a hotel. The breakfast bar was chaos. People everywhere. The food was below standard. We just ate waffles the whole time. Good luck in that line btw. They said get here before 8 to beat the line. This is a beachfront resort, so I like to think I paid for the short walk to the beach- 500 yards. Our view from the room was excellent, however there was no table out there for us to eat breakfast. We just pushed our inside table against the window to eat with a view. The women working the kitchen were working hard to keep everything filled and the guests happy. The older man at the front desk was kind. Those are my positive reviews. This place needs a security guard and cameras.
"A good deal on the beach"
My husband and I arrived in Myrtle Beach a couple of days before our condo rental was ready and it was challenging to find a hotel on the beach as most places are now condo rentals. We found this hotel in a nice quiet area and the price was fairly reasonable. This hotels consists of three buildings and we were in the one furthest away (but not far) from the office. While our room did not have an ocean view as soon as you stepped outside the door on the walkway you could see the ocean and the beach was right there! Our room was not extremely modern and the furniture was a bit older, but it was clean, comfortable and included a fridge and flat screen t.v. It was spacious and met our needs. The breakfast in the main building was fine and the woman there worked hard to keep up with the busy morning crowd. We enjoyed a couple of drinks at the tiki bar by the pool despite windy and cool weather. Kirsten was a great bartender who shared lots of stories about Myrtle Beach with us. We enjoyed our time there and I would love to try it again in nicer weather!
"Everything nice except Laura. "
We had a great stay, lovely hotel, clean and very well kept. The hotel is amazingly close to the ocean, and there is so much do around the hotel. My only issue was one morning we over slept and my wife needs to take medication by a certain time. My family member (nurse) called to talk and remind us of the medication. Being its a new thing for her to take. Apparently he was told the he could not be transferred to the room because he didn't know the room number. I travel a lot so I know that normally hotel verify the name not just room number. The front desk agent Laura was rude and even though she was told all personal information and name and address she still would not transfer call. This wasn't a security issue. Btw during check out I witnessed a person go to front desk and asked for another guests room with out room number and the male agent at front desk gave them the room number and showed them how to go there. Hmm. That's a security issue. So all in all the hotel was very nice. But Laura made the experience from 5 to a 3.
"Rooms need an upgrade"
The carpet was out of date. The internet had problems staying connected. There was no safe in the room to story valuables. The beds were not pleasant to the back. For the amount of money paid to rent the room the tv channel selection should have included HBO or something similar.
"BW Ocean Sands at North Myrtle"
The Finest Hotel in North Myrtle Beach. Friendly, convenient to everything and the most reasonably priced. It is the only place I stay! You can walk to the beach, lounge by the pool, or hang out in the lazy river. Parking is convenient and the rooms are comfortable. Internet service in the rooms is nice , too. And they have Breakfast every morning which is the best way to start your day at the beach. I think that is what makes my stay a bargain!
"My Rare Beach Vacation"
I rarely get to the beach, so when I do, I like to have a good time. I chose the Best Western Ocean Sands because: (1) I had travel points and this hotel honored them; (2) Best Western is a name you'd like to be able to trust. We (myself, a 16-year old; a 17-year old) could have stayed at multiple locations, but wanted the comfort of a brand name. Not what we expected. 1. Check-in was easy, staff courteous and quick. I told them I need a roll-away bed the next two nights and was told to simply come to the desk the next day and one would be brought to the room. 2. Pool and good and what you expect. There are two pools and one was nearly empty the entire time. Lazy river is small but does it's job. 3. Tiki Bar is nice, the drinks were good and prices very reasonable. 4. The roll away. Never came. I asked three times (to three different staff persons). At 10:30 p.m., I finally asked for extra bedding and would make a pallet on the floor - I got one pillow. At midnight, me and boys drove to Wal-Mart, bought a blow up mattress and bedding and spent the remainder of our stay with that configuration. 5. Check out was fast, quick and simple. But the gentleman, when told about the bedding issue, simply waved me on, stating it's "first come, first served". End of conversation. While the bed was comfortable, shower and bathroom facilities good, the customer service is lacking. I wish now, in hindsight - that I would have chosen another facility. I just know when I get a little window to take a small, 3-day vacation, I would like things to be as good as possible. This was too much of an inconvenience, in my opinion.
We're sorry about the situation with the rollaway bed. However, those are based on availability and you did happen to stay during the summer ( our busiest season ). We do have room options that include multiple beds but it appears you selected the room with only a king and small sofa. Also, we hoped the desk staff who checked you in mentioned that we gave you a FREE upgrade from the non oceanfront unit you booked to our main building with an oceanview! Those room are normally $30 per day extra but we didn't charge you any extra. We certainly hope your next vacation goes a little smoother!
"Yesterday's Rose 'Resort'"
Best Western Ocean Sands Beach Resort presents itself well on the internet. Upon arrival, reality set in. Tired, shop-worn 'utilitarian' with dirty elevator, and hosed-down grime in elevator access. Room was basically clean, until I looked under the bed. wads of dust bunnies were multiplying !! Same under bathroom door.
"Stayed here for one week after my daughter moved to NMB after her wedding"
The room was perfect. Separate sleeping and lounge areas, so that we could have the kids over every night, visiting with them in the lounge. We even had a kitchenette. We spent a lot of time relaxing with them after long days of the beach, meeting their family and friends, and eating our way around town. Turned out to be the best choice we could have made. Room needed updating.
"Fish and Swim"
It took a while but I was finlly able to cut a deal for 4 weeks for 960 for the Sixth floor directly over the pool and the Tiki Bar.If you have children you will like the fact that the pool is kid friendly and has one of those flowing river setups..I noticed as the sun started to set it became a little more adult oriented and you could get wi-fi at the Tiki lounge...They have a blender and basic beer in bottles and some basic snacks..It is useable for the pool area and to be 75 yards off the beach.The beach area is very decent and has great sunrises and sunsets..The water is cloudy about 40-50 percent of the time but when it is clear the water is beautiful..The N M Beach are is very accesible to Cherry Grove and other resorts close by
"Best Western Ocean Sands. North Myrtle Beach"
This is a great place to stay. We had no issues or problems. The staff was great and very helpful. Our room was clean and quiet. Enjoyed the beach and the surrounding area. I recommend this hotel and hope to come back soon.
"access to beach"
. Beach access was okay but it would have been so much better if they had a wooded walk way out to the beach rather than the small pathway through the weeds or the passage that beach vehicles take. Also to publish in the rooms or tell you at the desk if you can rent the beach chairs and umbrella that were already set up on the beach. It would have been better if they had a tiki bar at each pool area rather than at just the one,
"Christmas Getaway "
I stayed here on Christmas Eve 2015. The staff is extremely friendly the hotel is very nice! There is a great watering hole right up the street that has great food also. I would say during the summer months this would be a prime place to stay for a great vacation. I will definitely return at some point!
"Great weekend get away"
Overall the stay was great. The room had some water and mold damage. Husband informed front desk staff and it was handled quickly. Offered to move us to another room or credit our account, we choose credit account since we had already settled in for the 4 night stay. We will definately stay again.
"Nice overnight trip"
We stayed here for an overnight stay and it was fabulous the staff and the whole experience was great the view was amazing, I felt I stepped back into a quiet little surfside community in the 50's the quiet streets and just the neighborhood kept me from thinking about how much Myrtle Beach has grown .
"Excellent staff and accomadtions"
Extremely nice and curtious staff. Great room with a king size bed and everything you need to be comfortable. Love the beautiful oceanfront balcony view. Nice pools with a lazy river. The big screen Finding Nemo on the patio after dark was awesome.
"Wonderful Stay at Beach Front Hotel"
We've stayed in this hotel once before this trip and loved it then. We continue to love it now. The staff amazed me at their friendliness and excellent service. The room was very clean and looked either freshly remodeled or very well cared for. Our room was Oceanfront with an amazing view. The free hot breakfast makes this place a must-stay. We didn't have a single problem during our visit and were very pleased everything. I highly recommend this hotel and will absolutely be staying here again.
"Very clean and friendly staff"
This has been the nicest best western we have stayed at. The bed was very comfortable, the bathroom was a nice size. We had a ground floor room with easy access to the pool and the beach. There is a nice tiki bar for drinks and a quick snack. All of the staff we met were very friendly and made our stay wonderful. They serve a standard hot breakfast which was actually pretty good. We will definitely stay again.
"EXCELLENT STAY!!"
Experience was GREAT! This was the best hotel I have stayed in in a long time !! Everything was GREAT!. The room, staff, food, beach, pools.. were all GREAT! I had not problems at all. I HIGHLY RECOMMNED STAYING AT THIS HOTEL.
"Ballin'!"
We were able to bring a whole team of baseball players, plus siblings and parents and: take over the pool, baptize the ocean, drink more than we should, and have and awesome freakin' time!! When we come back, we're bringing more kids and more alcohol!
"It's a Different Place in Summer!"
We've stayed at the Best Western many times so I hadn't planned on writing a review, but our trips were nearly always in the winter and we stayed in the Tower. This time we stayed in the summer and were offered our choice of the Tower or the Annex so we chose the Annex. Although we liked the room itself better, it did not have a direct ocean view (to be fair, we didn't ask if it did). You could see it if you looked at an angle out of one of the side windows and the walkway by the rooms was open and ended at a spot overlooking the beach. There was also just a microwave and mini-fridge but no range/oven like the Tower rooms, which was fine with us. We parked across the street and could always find a place. Breakfast was a little more variety than many places, including a machine dispensing vanilla yogurt. The breakfast room get crowded and the line could be very slow if you wanted to make waffles but seating outside helped expand the space and the weather was beautiful. One word on the walkway: the doors to the rooms are a few inches up off the walkway and there's a ridge running under the doors, painted the same brick red as the walkway, so you have to step up. Having worked in insurance for 38 years and being married to a man with a minor balance problem, I'd suggest painting that ridge with a white strip so people don't stumble at the threshold! The hotel is owned and run by family and there are always people running around cleaning it. We've recognized some staff from many years of visits. The Ocean sands is always a good, solid choice for us when visiting family in the area.
"Decent Beach Hotel"
Stayed here 7 nights. Decent size, clean room with King Size, small balcony ocean view with kitchenette, fridge, stove, microwave but no room-safe. Hotel is at the beach, a bit dated but good service, helpful staff and fair breakfast. The property has a 5 story main building, a 10 story tower and an Annex facility. We requested a higher floor and were happy to get a quiet room in the tower on the 8th floor. Although there is only one elevator, it moves fast and never a long wait. There are no restaurants on the property and only an Irish pub within walking distance. Good dining and shopping on hwy 17 nearby. Overall decent beach hotel, a bit expensive when all taxes are added-in but good location if you want a bit more quiet and distance from the Myrtle Beach tourist attractions.
"Needs Upgrading"
I had a king room with full ocean view and balcony, which was beautiful. The sliding door to the balcony was difficult to open and shut. There was a pay washer and drier on the floor I stayed on. It also overlooked a very small pool that hardly had anyone in it. However, the pool at their property next door was larger with a Tiki Bar. It was used more than the pool at the building I was in. There were no towels at either pool. There are no restaurants within close walking distance. There is a little convenience store across the street. Nonslip coating in the bathtub was partially gone and there were a lot of stains in the tub. It needs to be replaced or recoated. Also needs new tile. Room was clean and had sofa, TV, fridge, microwave, and chair. Wi-Fi was good, but personal cell phone service was come and go inside the building. Laura at the desk was exceptional, very friendly, helpful and personable. I cant say I wouldn't stay there again, but I would look around before settling here.
"Excellence stay"
We had a blast! Excellence service and wonderful staff! The staff was at our service and took care of all our needs during our stay to make sure it was comfortable and enjoyable. Will stay again and planning to go in August.
"Oceanfront location for a great price...not helpful staff"
Overall, I enjoyed my stay here. There were a few little things that would've made my stay a 4. We got there late to check in because we got lost due trying to find the hotel. When I called (3 times) to try to get some help, the person that answered the phone was less than helpful. She told me "you're in the wrong part, we in North Myrtle Beach...you do know that there are 2 areas, right?" Really? Geez, if I did...would I be calling you for help?? The staffs that greeted me when I got there was fine. I was put into a room that was large but smelled of fresh paint. It felt like it was a make shift type of room that they just added to their inventory. Other than that...my stay was fine. The hot breakfast was good; there's plenty of parking; pools and literally 20ft to the beach.
"Fun in Sun at Myrtle Beach"
Hotel staff very friendly and helpful. Accommodations were excellent with great access to the beach. Breakfast was very well done for a large group as the place had No vacancy for the 6 nights we were there.
"Fair Price but hotel needs remodeled"
Hotel staff was nice and curtious. They allowed me to check out early without penalty. King bed was very comfortable. Shower had full and great water pressure. In hindsight I figured the lower price charged, compared to other hotels in area, was due to the hotel needing a huge make over. Beautiful view from private balcony. The lazy river that they advertise, and are so proud of, is a joke. It is about a 40ft. oval at the most. Probably needs to say "Just for kids". All in all, I would not recommend this hotel to any one; pay more and go somewhere else.
Now let's see: Staff nice and courteous, no penalty for early checkout ( whereas most hotels WOULD charge for that ), bed very comfortable, and beautiful view? Sounds like a Great place to us!!!
"Softball Tournament"
Room was clean. Location was great. Staff was great and very friendly. I was amazed that the maids made my bed everyday and gave clean towels. She even took the time to fold my daughters blanket and my PJ'S. The parking was awful but I wouldn't let that prevent me from staying here again. I enjoyed the quite pool at the main building.
"Leisure stay at Ocean Sands, Myrtle Beach, SC"
Handicap accessibility non-existent, even tho requested.. Distance of room from main building with pool, fitness, dining unacceptable. The necessity of walking in the street to get to main building was dangerous. I would not stay at Ocean Sands again. The fact that handicap accessibility was not present necessitated my husband not accompanying me on the trip.
"holiday at the beach"
nice stay . the beach wasn't crowded and the weather cooperated. hotel was nice and friendly staff. just a short drive from all attractions and shopping for the family without the hustle and bustle of the boardwalk crowd.
"Wonderful surprise"
I checked with different travel sites and then called the Hotel for a price and they gave me a price that was over $100 cheaper, so I went with them. We arrived a day earlier than our reservation and they were able to give me the room I reserved. What a great place. The staff, especially the night manager, John Penna and his helper, Bridgit were especially helpful. There were things we needed because I forgot to bring them and they got me everything I needed and with a smile. Our housekeeper, Judith, was super friendly and, again, got anything we needed. She also sat outside our room before work and talked with my wife. She made a lasting good impression of the staff. All the other staff and dining area helper were fantastic and I would recommend this Resort to anyone who wants to enjoy and fun and relaxing vacation. The prices were very affordable and with the staff they have, you cannot go wrong if you stay there. Don't stay and you will be missing out on one the the best vacations you can have. They love children there also.
"Great hotel"
I like this place a lot. We were upgraded to a penthouse without us even asking! It was great and roomy and clean and pleasant and quiet. I really enjoyed our stay! The price was reasonable and the beaches are beautiful... We've been here before and will definitely return!
"Great room accept for a few roaches"
We saw roaches in our room even after reporting the problem and were strongly advised they were different bugs,then given reasons why this happens.We would like to stay here again but I have stayed in other motels which were not as nice but I never had to see bugs on the floor of kitchen and bathroom.
"Great place / could be greater"
really love this place and location , just have an issue with parking and only 1 elevator . And never make the mistake of showing up during bike week unless you feel like staying up all night , and hearing loud profanity and roaring of motorcycles all through the night. The employees are very professional and kind. The rooms are nice with a great view. My first stay was a lot better than my stay memorial day week of 2016 .
"Fair"
Great views, fair breakfast, parking sucks, most staff was nice, had one person stalking my kids police was called, laundry facilities was nice if the office had quarters. Maintenance man very nice and helpful. One breakfast staff was terrible she could not keep anything filled she would bring a cup at a time out, maybe.
"Very freindly and pleasant staff"
Staff was very pleasant and helpful, hotel is a little dated, but you can see upgrades happening every year. Breakfast is included in the cost and offered a variety of choices. It is located right on the beach and with in walking distance of a few places to shop for beach items, food, activities, etc. We have stayed there for the past 5 summers.
"good bang for the buck"
The BW Sands Beach Resort is an excellent buy on a beach front stay. My wife , teenage daughter and myself traveled to Myrtle Beach for a five night stay. The hotel is not the cheapest stay but also far from the most expensive option on the ocean front. We were very happy with the size and cleanliness of our room with an excellent view of the Atlantic Ocean. The mattress could use an upgrade but overall the room was very nice. The pools was oceanfront nice but nothing exceptional. The hotel does have a poolside Tiki Bar. The bar opened every day around 11:00am and was a great feature. The night closing hours for the bar were inconsistent. We would have definitely liked for it to be open later. Of the five nights we were there it was opened one night past about 8:30pm. The breakfast is standard. They did have some hot items. Fruit would be a nice addition. The staff was very friendly and helpful. Johnat the front desk on check in and Renay at the Tiki Bar were just two that stand out. We enjoyed our stay and will visit again.
"Excellent location ! Very friendly and helpful front desk staff!"
We were on a road travel trough South Carolina ,came across this hotel which is located right on a beach, we did not have any reservation , just were looking fo r a place to spend a couple of nights close the the beach . We were very fortunate . The front desk staff was friendly and very helpful, we enjoyed our stay there .
"Worst stay ever!"
First check in took way to long. And if you don't get ocean front you are put in what they call the Annex building that is a joke. You have to walk down about 3 builds to get to pools and front office. Also no toilet tissue in bathroom and no one answers front desk to ask for supplies. Parking that is a whole other issue. There are better places to stay in the area.
"And if you don't get ocean front you are put in what they call the Annex building" I believe what you meant to say was, if you BOOK AND PAY for a NON OCEANFRONT ROOM, then you will receive a NON OCEANFRONT ROOM!! The Annex building sits directly on the oceanfront but the rooms do not face to ocean ( and they are priced accordingly ). Now, we do have plenty of units which have balconies facing directly to the ocean. But with EVERY hotel on the beach, expect to pay more for these units! If you book and pay for the LEAST expensive room, then this is what you will receive?!
"disappointed"
we checked in on sunday, didn't have no one clean the room on Monday, just brought towels, had to call front desk on Tuesday didn't have no toilet paper call at 10am, had to call again at 4pm still didn't have no one to clean room until about 4:30pm. room didn't have none of the things it said it would online, very out dated. didn't even have a blanket on beds. one pan, no glasses, pool is small, hot tub dirty, I wont ever be back.
"Good Beach Hotel "
The hotel is perfectly located at the beach. Just walk out the back and you are on the beach. The front desk, breakfast worker, housekeeping and maintenance workers all seemed to care that your stay was the best it could be. We had to use the front desk to help find a parking spot (it appears there is only one spot per room). She found a spot for us and made sure we had everything we needed.
"none"
very nice hotel and location We were treated great and upgraded to higher room and also given coupons for my birthday.We did not go to breakfast as small area.All employees very nice and friendly. Only problem not enough underground parking
"Ocean Sands #1"
We love our Best Western Ocean Sands Resort. We look forward to seeing the staff every visit. Everyone is so nice, polite, funny and helpful when needed :D You will not find better people at a better place on North Myrtle Beach. Views are breathtaking from the tower and we love it every time!
"best for the money"
Bed was hard, and shower pressure was minimal, however, the staff was very, very good. You can' t beat it for the money. Broken refrigerator was fixed within 10 minutes of reporting. We were there during the first day of black bike week, and vomit was cleaned from the elevator within 5 minutes of reporting. The staff is really on the ball.
"Great Customer Service"
The customer service at check in was outstanding, the gentleman was extremely helpful and very professional with the information he provided, from where to park to local activities and everything in between including information on the hotel. All the information in less than four minutes while I checked in.
"Great Place to Stay"
We have stayed at Best Western Ocean Sands for several years. We have always had wonderful stays. The rooms are clean and the staff is very friendly and helpful. The breakfast bar is also very good. The location is great and close to all of the things we like to do.
"Our anniversary "
Had a great time , the staff were very friendly, we were upgraded to a suite upon check in making our stay even better ...only things needed was for the kitchen like a frying pan and spatula and oven mitt along with pizza pan or other oven sheet type pan..... We would have stayed longer if they were pet friendly... Now we must bring attention to MS MARY AND MS CEE CEE they go above and beyond to make sure you feel welcome and have everything you need.... MS Mary made sure our room stayed fresh and clean through out the entire week I couldn't have asked for anyone better from 1-10 we give them both a 10 actually 20s ??
"Horrible"
We are here for our 10th anniversary with our two small children. We chose this hotel because it is rated #2 in North Myrtle. I don't know how it has acquired that rating; I wish we had stayed anywhere but here. There is no kitchenette like in the description. The freezer door is broken off of the mini fridge. There was a spider on the wall and dirt on the sofa. The light in the bathroom makes such a loud noise that I cannot turn it on for fear of waking our small children. The bathroom and sink are so small we cannot set our toiletries anywhere. We have to walk practically in the street to get to the main building for breakfast. We will not stay here again.
"GREAT GETAWAY!!!"
We stayed here for 4 nights in late April and found this to be one of the best hotel experiences ever. The front desk is great, friendly and helpful. Our room was clean and exactly what we had reserved. Pay a little more for the ocean view, it's is worth it. The breakfast buffet was great. It was hot and had many choices, both hot and cold. For the price, Best Western Ocean Sands exceeded our expectations. This will be our go to for any future NMB trips! P.S. Free wifi works great.
"On the beach but...."
The beach location is great. The rooms are clean. Staff is very friendly and helpful. Warning,. The Annex building is three buildings away and you have to walk in the street to get to the pool, the tiki hut, the office and breakfast. Not fun. The vanity sink is the size of a large dogs water dish (only a slight exaggeration). The hotel added the Annex but did not expand breakfast area so it was very crowded. Stay here if you want a place to sleep but don't care about other amenities.
"Great vacation "
I made the reservation here at the last minute during bike week when my original hotel was unable to change my reservation dates by 2 days. The staff at best western was so friendly helping me with my reservation, and the last minute room I booked here was the same price as the other hotel but SO MUCH better. I was a little worried because the hotel was so much smaller (4 floors) but we had an ocean front room on the 1st floor and it was great! Room was clean, very easy access to the beach, staff was so nice, HOT breakfast was free and included in the stay. Would definitely recommend this hotel to anyone.
"Wonderful "
Thanks very much for such a wonderful time. My wife and I was sharing our last family vacation before our son is due on July 30 and it was amazing. The staff was beyond helpful as well as the resort had a delicious complementary breakfast. Once again thanks a lot.
"Excellent stay"
We stayed at this hotel for 3 nights. We didn't realize during booking that we would be staying during bike week. We were a little concerned since since we just wanted a quiet family vacation, but our stay was very quiet and peaceful. The breakfast was wonderful- they had everything from sausage and eggs to waffles to muffins and fruit. Our room was very clean and had a perfect view of the beach. We thoroughly enjoyed our stay here and will be returning!
"Just ok"
So first off, I have to mention the staff because they were great. Very friendly. Checked in with me after I got to my room to make sure that everything was ok. Gave great directions and information. The average review is in regards to the hotel/room. This place is pretty outdated and didn't feel too clean. The restroom in the lobby was gross. My king oceanfront room had a very distinct, strange smell, so I kept my balcony door open the entire time (that said, there were pot and cigarette smokers nearby, so I replaced one smell with another). Bathrooms were tight. Overall appearance... blah. Breakfast was decent, though the room is way too small for the size of the hotel "resort". Parking isn't the most convenient set up. The single elevator was super slow. Mattresses could be updated as they were definitely not plush. I guess, when I'm paying over $100 a night, I expect a little more. I kept shoes and socks on at all times in my room because I wasn't convinced it was too sanitary. Again, the staff were great, so this is no reflection upon them. I just think there are probably better places to stay in this price range.
"A very nice vacation, Ocean Sands made it perfect"
The staff are a great bunch of folks, very accommodating your comfort is their first priority. Room was very nice with a fantastic view. Not a brand new hotel, but very well maintained and clean , clean , clean. Perfectly located for a quiet family stay away from the commercial madness of Myrte Beach.
"Wedding Weekend"
What a great experience! From the price to the front desk staff to Renee in sales to being extremely accommodating for our wedding on the beach and our reception on the pool deck by the Tiki Bar. Everyone had a great time and I couldn't have been more pleased with the ease of everything.
"WHERE RELEXING TIMES MEETS GREAT VALUE."
We have been going here for at least twenty years and still find this one of our most enjoyable vacations. We usually arrive in early May and the staff has always given us our same room. The property and rooms has been improved several times over the years and we never find any trouble . The cleaning staff is top notch and grounds kept in great shape. The wife and I always start with a drink from the Tiki bar with the delightful Kirsten to get the latest news in the area and she is always helpful in answering our questions as to where to eat, get drinks, or shop. We still find this one of the best values and will continue to come for years in the future..
"Great Family Vacation"
My husband and I vacationed here with my daughter, her husband, and her 3 children, and our grand-daughter that lives with us, ages, girls 3 and 7 yrs., and boys, 10 and 13. No one was bored, there were activities for everyone! The rooms were clean, and the beds comfortable, a great plus for my aching bones!!! I definitely recommend staying at Best Western and fyi the baby pool, 18 inches deep, saved the day with the 3 year old happy to play without being held. Even my very picky daughter had no complaints! Please note; We booked late and had to change rooms for the second night. It was handled smoothly. The first night we were located in their annex building three structures down from the main office. Not really good for a hobbling grandma but the room was clean and comfortable. Our second night was in the building that the office is located in. My daughters family was on the 10th floor in the largest building. Just enough space between us! Book early!
"Super sweet place to stay!"
Dan was super nice and provided us a welcome package that contained some local salt water taffy, information of the area, and a couple of bottled waters. The suite was huge and very clean. We had fabulous tenth floor views of the beach and the town. I love that ocean air. From the Tiki bar at the pool, just a few steps to the ocean, and all of the fun and sun, we had a blast. Can't wait till next year. I'll be booking here again.
"Exerience"
I enjoyed my stay at the Best Western Ocean Sands Beach Resort (North Myrtle Beach). Everything was clean and centrally located. The breakfast was an added amenity and I enjoyed every morning after walking on the beach.
"Great place to stay"
The staff is great and the views were perfect. I stayed the weekend and had no complaints. The breakfast selection was great. They had everything from ham/sausage to waffles. Sitting on the balcony was my favorite part. The beaches were clean and I would recommend this hotel to my friends and family.
"The right place at the right time"
At the last minute I decided to go to north myrtle beach after my plans to the outer banks got scrapped. Got a room on the south tower walking distance to the beach. They have a pool and a tiny lazy river there that the kids enjoy. A little tiki hut that serves drinks and snacks. They also have a hot tub too, laundry facilities- a necessary thing to have at the beach, and a small workout room. The layout is great.The rooms are huge, showers nice, microwave,mini fridge, stove, oven and sink right there for you. Great for families or for me who picked up deli stuff and snacks. Close to a ton of restaurants and shopping to get that 5.99 tshirt you always wanted. The staff is great, but parking is odd and also finding this place. Gps will not get you here. Don't even try. Get your lay of the area before arriving. By the beach it is like a grid. Your Gps will put you about 2 miles away. We had to stop for directions and where the gps said we had got there, the hotel there that we stopped knew about our problem and guided us in. Parking is odd too. There are like 3 areas to park there and so when you check in, ask a few times until you get it. I couldn't understand the map they gave me, I'm more of knowing the street name first, and parking areas later. They also give you bottled water and salt water taffy upon check in which I thought was nice. Liked the area, loved the people!
"Quick trip to check out Myrtle Beach"
Overall a good experience. . Room was clean. Great view of the ocean. Overall staff was very friendly and helpful. Good value for stay. The sofa bed was broken but we did not report it till we checked out as we were only staying for two days. Once reporting it at check out I felt they compensated us very nicely for the issue. Our children enjoyed the pools and lazy river. Breakfast is typical and did the trick to hold our family over till lunch. Would definitely recommend if you are looking for a good value right on the beach.
"Quiet and steps from the beach"
We had a room in the North Annex, quiet and just steps from the beach. The room was spacious with a king bed, a couch and table and chairs. The bathroom was small and with little room for toiletries. The bed was very comfortable the room was clean. The breakfast was an adequate continental breakfast. You could not fault the location, easy to find and easy access to and from the I17 . It was extremely good value for the location. I would definitely stay there again.
"Could not have asked for more"
Best western was kind enough to upgrade us to a king suite for our ocean front room. Gorgeous view from the balcony. Kitchen had basic supplies. They had done some adapting to the shower head so a 6 footer fit under it and the King bed was comfortable enough that this tempurpedic owner has no complaints. Breakfast was good if not imaginative and 24 hour coffee in the front office is great. The help was friendly, the room clean. I did not notice a whole lot of cleaning of the outdoor pools which didn't bother me, I was there for the beach but they may want to keep up a bit better with it, especially the 18" deep kiddie pool since apparently a number of guests thought it was there to rinse their beach chairs off in. I would stay here again.
"Nice Hotel"
Helpful staff/clean comfortable room. Pool was good and hotel was steps from the beach. Great value for the money. The free breakfast left a lot to be desired. All in all I would recommend this hotel and I will stay there again.
"This was a four day stay for our 25th anniversary."
This was a return four day stay for our 25th anniversary. The staff at the front desk was very friendly and helpful. Housekeeping was good everyday. The only (2) thing I have bad to say was the breakfast food and items was TERRIBLE. The bed was not comfortable. Breakfast food was cold.
"We loved the balcony"
We ended up with a handicapped room on the third floor. I am not sure it would have been very easy for a handicapped person to get to this room. Getting into the elevator is difficult as it is so tight. We had trouble with our suitcases on a cart. There are few flat surfaces in the bathroom for storing anything and I am sure handicapped people would need that also. The tub has lots of bars to get in and out, but no flat surfaces for shampoo or soap. It was necessary to place those items on the floor. The access to the balcony has a 2 inch high door track that would prevent easily rolling a wheelchair out. However, the room is very large and faces the beach. We enjoyed the balcony and left our doors open all night to hear the sound of the surf. The bed was very comfortable and the shower pressure was good. Breakfast was also available. One source of confusion was that our credit card was billed a few days before our stay in the amount of the room minus the taxes and fees which they collected upon checking in. Since I receive an email whenever a charge is made and the name on the charge did not indicate that it was the Best Western in North Myrtle Beach, I believed it was a fraudulent charge. Once I knew it was a valid charge I removed the flag through the credit card company. However, if things had been made clearer by using the name of the hotel we could have skipped all the confusion from the start.
"Great Great Great"
the hotel was filled with friendly employees from the manager to the person sweeping the sidewalks . the beachfront was well taken care of ,the rooms were very clean as was the rest of the hotel. . just a great visit not one complaint. The price was good food was good and just love the place
"Great Beach Front Motel"
The entire staff front the time we checked in to the day we left were very friendly and helpfull! The room was really nice and very clean. Everything worked too! Had a mini kitchen, small stove, sink, frig, nuker and the necessary dishes and cups. Very quiet A/C unit and a nice balcony with chairs to relax and watch the ocean. The wifi is the best we ever had in a motel. Really cant say enough nice things about this place. We will be back!!
"Would recommend!"
This location was great for our week long stay! The breakfast every morning was absolutely AMAZING! The ocean front view was awesome! The room was very clean and updated. The only thing I would say is the hallways needed a little TLC, as there were wires hanging out of walls and the carpet was a little dirty. Housekeeping did a great job. The tiki bar was great! The girls at the front desk were beyond nice! Perfect location on the beach! Well worth the $!
"Ocean Front"
This hotel offers a very nice on the beach experience. They are remodeling ( updating). mattresses are so so. I have stayed 2 times and that is my only negative. Tiki bar for light snacks and adult beverages. Staff very friendly and accommodating.
"Weekday Getaway"
First time staying at this location.We had a wonderful time. Our room was perfect it was very clean and smelled amazing, great breakfast, very friendly staff. Will definitely stay here again. The staff made sure my family and I had everything we needed at all times.
"Great value"
This BW has multiple buildings. We stayed in 4 story older building with ocean front room but would not hesitate to stay in this building/room again. Office and breakfast buffet was located on 1st floor of this building. Parking in front of office was challenging, at times, but there was always easy parking just across street. Only negative was that the airflow from the AC blew across the sofa and could not be diverted elsewhere. Friends stayed in similar room.
"Getaway week!"
I found this resort online and erroneously booked two rooms when only one was needed. The staff at the front desk, especially John, was very helpful in getting the problem resolved. The room was clean, comfortable and quiet so we were able to relax for the week. The resort has many pools and the Tiki Bar outside one pool was especially nice. Kirsten, the bartender, was very personable and fun to talk to. I would highly recommend this North Myrtle site!!!!
"Myrtle Beach vaca"
Our room was super nice and smelled wonderful. Cleaning was done to perfection and the staff was super nice as well. Being our first time in Myrtle Beach was a great experience starting with the room and reservations. Breakfast had a lot to offer for a hotel breakfast.Staff there did a great job. We would recommend it to family and friends and would stay there again ourselves. Great shower and tub area. Pressure and water temp was just right. Good fresh coffee offered 24 hrs. in lobby as well as room coffee maker.
"Nice getaway"
This location was close to the beach. The beach was not overcrowded and parking was very accessible. The full breakfast bar had a good assortment however there needed to be more fresh options. Staff was very friendly and helpful.
"Perfect area, perfect price, perfect effort."
Myrtle Beach is not a new place for vacationers, our beaches have been put to the test over the years with wear and tear from tourists and weather. However, through wind rain and weird people, lol. I have gone to this hotel since it was a baby lol. I can't tell you how much it's changed. Not that it was bad it was just getting worn down from sand and surf. The owners have really put an effort into bettering the staff, the lounge, the rooms. (you can eat breakfast there now!) And keeping it up and clean! I have stayed in every room possible and each one is clean and comfortable. I feel very safe and relaxed and I let my kids run back and forth freely without feeling too protective. You won't lose them in a crowd and thank the Lord Above a cute bungalow for mommy drinks is on hand. Woohoo! I recommend this hotel highly for price as well as effort. Enjoy, I always do!
"Week away"
Warm, wonderful vacation. We loved our time in North Myrtle Beach. Hotel was everything and more than we expected. Staff were very professional and friendly. We home to vacation again in Myrtle and will definitely staff at Best Western Ocean Sands Beach Resort. Tks for a relaxing vacation.
"Excellent little get away"
Everyone and everything was great. Would stay again, clean and spacious room. Laura was very nice and accomidating at the front desk too. The view was so beautiful and peaceful. We stayed in the tower on the 10th floor.
"Great Find in North Myrtle Beach"
Our daughter suggested we try the Best Western Ocean Sands Beach Resort, we are glad she did. Great experience , Proved to be Military Friendly. Great staff and attention to detail. Beach clean and secure Views are great from the room . Weather was in the 50 degree range ,to my surprise the pool bar & grill was open.
"Relaxing!"
We are so glad we decided on a ocean front room! The sound of the waves was just so relaxing! The staff was so friendly and accommodating. From the front desk , to the maintenance man, to the girl at the Tiki bar. We would diffidently recommend to all and we WILL return!
"best value for buck"
fantastic value for money, quiet, clean, great view and staff was fantastic. I would do it again, if you have any trouble just ask for john , the night manager, he is the man. very good location, quick to the beach, nice section of myrtle beach. you cannot beat this for the service and value you receive.
"Fantastic Staff "
What a great experience. The staff went above and beyond what I expected. Night manager John was very friendly and helpful, he called the room to make sure everything was up to par. Keirsten at the Tiki bar was fantastic, very friendly and a wealth of information,plus she makes one of the best bloody marys! CeeCee was also very helpful, she went out of her way to make sure we had all of the amenities we need plus a little treat. We are already planning next year's girls trip and will be staying here!
"Great Service"
The breakfast was much nicer than normal hotel breakfasts and the taffy and water was a nice surprise upon check-in. The hotel is centrally located and everyone we met from maintenance workers to the check-in staff were all very friendly and welcomed us. They wanted to make sure our stay was a 10.
"Terrific Staff and Ocean Front Room."
Staff were very good and the area of North Myrtle Beach is a quiet one, great for kids. Pool side bar is a nice touch. As it was a little cool, even for Canadians, we made use of the indoor pool and hot tub. The ocean front room was great. Breakfast was okay, but a bit crowded, could use a bigger room for this size of hotel. Overall we were satisfied with our 5 days here.
"Adult spring break"
The room was very clean but a bit dated. The bed was great! Breakfast was crazy! Everyone decided to eat at 8 and tough to find a seat but waffled were fantastic! Place was well worth the price! Very friendly! Room was well insulated so we were not bothered by neighbors. I would recommend this hotel.
"Don't stay here"
Poor check in. Rooms with furniture broken and cracks in ceiling. We had to walk to the building (Annex) which was a block away in the rain. Poor parking across the street or one way in next to the building and you had to back out the street. Shaky elevator. Smelly rooms, musty. Food in the breakfast was cold, and the fruit was old.
We are very sorry to hear you did not enjoy your stay with us. I did speak with the gentleman who checked you in and he let me know that your main complaint was that your rooms were not oceanfront. I understand it must be upsetting to arrive at a hotel believing you have an oceanfront accommodation, when you truly do not. In this case, you should have contacted Booking.Com and asked them why you were booked in the Non Oceanfront units. My belief is, you chose the least expensive option available. Had you opted for a higher priced room, you could have had Oceanfront accommodations! Sadly, people who have this happen often list multiple complaints simply because they are upset at not having what they thought they had booked. The reason I believe this, is we received NO other complaints of this nature from ANYONE in the building you were in. I hope in the future you are able to book the room you actually hope to have!
"Nice place to stay on a budget."
My husband and I got a good price on this hotel when we stayed on a Monday-Wednesday. The king bed in our room was surprisingly comfortable and the room was very clean. The hotel is a bit dated but it is clear they have updated it and make cleanliness a priority. They serve breakfast from 6-10 in the morning. I liked not having to wake up early and rush over to breakfast. The food wasn't bad either...scrambled eggs, sausage, biscuits and gravy, waffles. The staff was also quite friendly. The only thing that keeps me from giving a 5 star review is that this hotel is spread out into 3 buildings. We stayed in the "annex" building which was 2 buildings down the street from where breakfast and the pool were. This was a little inconvenient only because it was quite chilly when we were there. If it were Summer it would not have been a bother.
"Good hotel with amazing staff right on beach"
We stayed for 5 nights, king bed room was spacious with couch, table & chairs and private balcony facing the ocean. The room had a small frig, microwave, small stove with oven, Corelle dishes for 4 & pots & pans. We were in the main building which had its own pool & outdoor hot tub & it was very quiet. The hotel staff are amazing! Front desk, maintenance, housekeeping all very friendly and welcoming.
"best western ocean sande"
excellent service staff goes all out for there guests.New carpets for rooms being installed while there.always a trouble free stay when there.Plus is a full breakfast.We will be staying there again in October .bike friendly
"The Hotel with a Heart!"
The employees make the place. They are kind and helpful and treat you like family and friends. This is convenient and on the ocean with a nice Irish pub a couple of blocks away that you can walk to. The pool area has a decent tiki bar. The rooms are nice for the price, king rooms that I have stayed in all had a kitchenette area. Drawbacks are there are three buildings that are not connected and much of the parking is across the street. The breakfast needs some improving as much of the hot breakfast appears microwaved. I think they would do better to have a better continental selection with cream cheese, bagels, more fruit, individual yogurts etc. When the hotel is full the breakfast area is very overcrowded. I would still stay here again. I think it is a good value overall and like I said I like the way the place is run.
"cool"
cool I enjoy mystay will stay again.room wewr cool location was great,and staff was the beast at all of our needs,brunch was cool and coffee in room was good coffee drinker.and housekeeping was great.at everything that we ask for and helpful.and thank you,./
"Great Visit"
I was with the Nitro High School baseball team playing in the Mingo Bay Classic. My family and I had a wonderful experience. The resort is clean the all of the staff met any request that we had. The complementary breakfast was very good! The resort is ocean front and is also very close to many attractions. The neighborhood is very quiet and family friendly. I would highly recommend this for a family vacation.
"Nice surprise!"
Let me start saying I stayed in other Best Western properties before and I didn't have high expectations after my wife booked our Spring Break in North Myrtle Beach. Then the surprise. This property is well managed, clean and have a very friendly staff. We arrived in the night and the manager John and the lady in the reception were so friendly in helping with the check-in. Initially we were assigned with a room in the ground floor in front of the swimming pool. A clean and well maintained room, but lack of privacy as it was literally in front of the pool. John and the receptionist were proactive in our checking saying that if in the following day we wanted to move to another room it would be OK as some guests would be leaving. In the next day, we did move to a room in the 2nd floor. Clean and well maintained, but with a much nicer view (see pictures from the room. Another high point was the staff responsible for the breakfast area: polite, motivated and very attentive. The hotel is on the dunes and there is an access to the beach from the pool (1 minute walk and you are on sand). Some additional information: parking a bit challenge if you stay out at night, but I was able to park in adjacent lots every night. It was our first time in Myrtle Beach and we didn't know that North Myrtle Beach was another town, 20 minutes from Myrtle Beach boardwalk, but that was perfect as we prefer quite beaches and less noise. North Myrtle Beach is perfect if you want to spend time on the sand, playing soccer or other sports. The beach is great for jogging. Clean beach. In the area you are 5 minutes from nice restaurants. All in all, we would return to this property again. John keep up the good work and the great staff!
"Friendly & convenient, but nothing special"
We had an overall pleasant stay at the Best Western, but it was not without issues. Check in was easy and the staff is very friendly. Getting bottled water and a bag of salt water taffy was a nice touch. The reservation process did not clearly state that this was a property with a few different buildings, so we were mildly surprised to be directed to the 10-story annex property. It's right next door but there is no direct access either by foot or car. I could see that the dividing line was marked "public beach access" so the hotel can't access it, but it's less than convenient. The parking situation is also problematic, as lots are spread around the general vicinity and not central. You get a map, of course, and there seemed to be enough spaces, but then again this wasn't high season. Our room was clean, with a lovely balcony, great oceanfront view, and a cute little kitchenette. The remote for the TV didn't work very well--every time I pressed "mute", it turned off the TV. I didn't report the problem, it was so small. And speaking of small...the bathroom was minuscule, barely room to squeeze between the sink and the toilet so you could close the door. Toiletries were limited to soap and a shampoo/conditioner combo, which seems stingy. The bed was firm and comfortable. Air conditioner worked, but no matter what the setting it never cycled off, just blew cool air without stopping. The rooms are very quiet but the doors slam so loudly it's very jarring, especially at night. It was very distressing that the (only) elevator in our building stopped working for about 12 hours during one day & night of our stay. Equipment failures happen but it's the hotel's responsibility to lessen inconvenience when they do. A simple sign on every floor which said "Elevator Temporarily Out of Order" would have saved many people lots of fruitless waiting, and also would have conveyed that the management was aware of the problem. They also should have provided assistance to people on upper floors with lots of items to carry. It was disconcerting to see elderly folks resting on the stairs, breathing heavily. The complimentary breakfast was a nice touch but could use a little more variety. A selection of fresh fruit would have complemented the yogurt really well. The "make your own waffles" station was a big hit with kids. Thank you for providing free copies of USA Today! Also thank you for the free wifi, which worked perfectly even poolside. There's a nice little Tiki Bar at the pool, too. There is a fitness room & laundry, but we didn't use either. Overall, it's a cute place which is in desperate need of a facelift and some attention to its mechanical workings. A good value and a fabulous location!
"Big room w/ a great price"
Room was fine for only being there one night. The room was very roomy and comfortable - we stayed in the Annex building. Only thing I see for potential improvement would be more water pressure in the shower.
"Goodies in a Bag!!"
The hotel upgrade made the trip even more pleasant. The heated pool inside/out was lovely. I definitely recommend this hotel. The other family parties had only good things to say. The goody bag of candy was so cute. Don't ever remember getting that before. The representative behind the desk were very pleasant & accommodating. The hotel gets a BIG 10!!!
"Excellent Girls Trip!"
My friends and I are in our twenties and needed a relaxing stay with things to do at night but not too pricey.. this was perfect and we will be staying again! Bars are within walking distance and broadway is only about 20 minutes away. The staff and breakfast were also very good. We all felt safe at this hotel.
"Good vacation"
Our stay was excellent. The staff was great. If any issues it would be the age of the building and 1 elevator for lots of rooms. 2 luggage carts and 1 was broken. Weight room was limited, but there were only 3 people there the 6 days we were there. Over all it was great. We will see you next year.
"Spectacular Beach View"
We really enjoyed our stay at this hotel. The overall hotel is somewhat dated so if you are looking for a crisp, new hotel this isn't it- however, the rooms are clean and comfortable, it is right on the ocean and the staff is absolutely wonderful.
"sorry to leave"
Very friendly staff, good location to relax and enjoy the beach. The room was very clean and well kept, the breakfast was hot and fresh. Three pools and a lazy river are clean and the area around them was very clean. The pool bar was a nice place to have a drink or a snack I would stay here again in the future
"family and friends trip"
i love going to this hotel it is right on the ocean and close to everything we want to do. the tiki bar is awesome enjoying a few cocktails while sunbathing we have been going to the hotel for 20 years and we definitly going back
"Much Better than Expected!"
We knew the location and other reviews were good; but we were definitely surprised at the exceptional value. The man who checked us in was SO nice. Told us we had been upgraded to an ocean front room. Turned out to be a "2 room suite". King sized bed in one room and double in the other. 2 dressers and 2 TV's which was great since we go to sleep at different times. lol Small kitchenette and nice bath between. Our ocean view was limited since we were on first floor. Property has 3 buildings and about 5 parking lots. We were in bldg. with breakfast. Next door, just a few feet away, was small wave pool, small indoor pool and good Tiki Bar which serves drinks. Our housekeeping staff was so nice. Towels were very soft. We will definitely be back!!
"Very good "
Liked the choice in breakfast between times of 6-10. Friendly staff? Excel wifi on the beach facilities for disabled, lifts and welcoming gifts. Dislike small bathroom, no public transport u have u r own or taxi and noisy fan.
"Exceeded expectations!"
We went to Myrtle Beach on a very busy (and hence expensive) week. We got a terrific price on this place. The photos looked good but I was concerned it was too good to be true. It was not so bad at all. Terrific for the price we paid. Our room was steps from the Dune. Room was good size and recently painted with decent carpet. Bathroom TINY but had nice fixtures, counter top. A/C was loud and right by the bed. Smoke detector was detached and lying on the bedside table the entire time. Nice and quiet. No street and noisy guests. Breakfast was ok, not great. VERY nice check in staff. We were in the annex building a couple doors up so I was sorry the hot tub and bar were in the main building.
"Hotel needs updating, but very clean and staff are excellent!"
We stayed here mid March. The room was a nice size with a small kitchenette. Although this hotel needs updating and the beds are a little soft, the staff made up for it. We felt very welcome, were always greeted in a friendly manner, staff were attentive to our needs and our room was cleaned beautifully. If you are on a bit of a budget, this is a good choice on the beach.
"Loved the view and breakast"
Spent one night here on the beach with the family. The room was clean, ocean front view was great and had plenty of towels to take down to the pool. We arrived about 8pm and had to park across the street since all the spots under our building were taken. The beds were comfortable but I found the sheets a little bit scratchy. The pool was heated and hot tub was hot and amazing after a long day of driving. Breakfast in the morning was great, a little bit tight for the number of people in the room and only two waffle makers. We sat outside to eat since the inside tables were taken by what seemed to be seasonal renters. Everyone found something they wanted to eat so it worked out well. We'd stay here again, even better it was free with our Air Miles.
"Great Place to Stay"
Everything you are looking for and reasonably priced. Right on the beach but not a big with hundreds of people everywhere place. They give you a great breakfast and everyone is nice and helpful. It is in a good location close to shopping, restaurants. supermarkets even Urgent Care if needed. Like to parasail it is there right down the beach and you can watch the dolphins swim by everyday. What more can you want.
"great ocean view"
if you want a great central location with easy beach access this is the best deal in myrtle beach!!! helpful friendly staff and a nice room complete with a hot breakfast!!! watching the sunrise everyday on the balcony is awesome!!! this was our third time at this hotel and plan on staying many more times, you can use the amenities of all three buildings which is also very cool!!!
"GREAT STAY"
The hotel is located right on the beachfront with awesome sunrise views. The whole staff is very attentive and helpful. Will gladly stay here again. The location is great for restaurants and entertainment.
"On the beach"
This hotel was a great find,. great breakfast, great location and great people! During our stay the Tiki bar opened and at poolside you can enjoy the ocean, the pool and other hotel services easily, I liked listening to the waves crashing onshore at night allowing for a peaceful noise to sleep to.
"North Myrtle Beach South Carolina Ocean Sands"
We checked in as we had many times through out our trip and the Desk clerk was John Penna . He was amazing his personality was great , Before we got there they had already up graded us to a suite which was AMAZING!! then when we told him we had gotten married just two weeks before he offered us a bottle of champagne which was so sweet. Cant say anything bad about this place will definitely go back!
"Friendly staff and clean rooms"
We could not have asked more from the staff that what they provided without being asked. From the check-in to the provided breakfast we were taken care of beyond our expectations. There was some minor renovations going on during our visit but there did not hinder our stay. We would return to this facility again.,
"Amazing"
This was my first time in Myrtle Beach. This hotel is staffed with the friednliest and most helpful I traveled alone and I never once felt uneasy. The location of the hotel is perfect for relazation and quiet walks on the beach. Will definitely returning.
"They're Like Family!"
We have been coming here for 15 years. We love everything about this hotel. The views are great, the breakfast is great, location is perfect, and staff is like family to us. We highly recommend staying here!
"My stay in Myrtle Beach"
My visit to Myrtle Beach was a lot of fun with family. Went to a Motown Review at the GTS Theater which was a lot of fun. Also went on the Big M Cruise Casino. That was fun too. Ate at some good places. Brick Oven had very good pizza.
"NOT GOOD"
Your hotel sucked it was dirty no air conditioning for 2 days. Used condom under the bed. Food sucked we went out. Staff ignored me Was not up to what I expected for a Best Western I will never stay at a Best Western AGAIN
We are very sorry you did not enjoy your stay. That said, if our hotel was truly that bad how did you manage to stay with us for THREE days?? This review is very suspect...
"Best Western Ocean Sands, Myrtle Beach, SC"
Dated hotel but the prices were good for an oceanfront room. The pools were dirty and the rooms really need updating but the stay was for fun and the quality of the room didn't stop us from that. . . . . . . . .
"Meeting"
Called in for early check in, a manager name Danny ensured me that my room would be ready when I arrive; got there at 1:47 and my room was not ready, then asked to speak with the manager, was told he was busy. So I went back to my car, while their watched two housekeepers smoking at the corner of the building, as if they had nothing to do, for almost 10 minutes. Why didn't they help to get my room ready? When I finally got in my room about an hour later, the same two was at the corner again smoking away while the housekeeper on the floor was still working.
"Great experience"
We love the BW Ocean Sands. I look forward to breakfast every day. I practically run down to the breakfast bar! REAL eggs, sausages, ham on occasion, waffle stations, and other regular breakfast items. Dry cereal, yogurt, fruits, etc. Location to beach access is sufficient, and just a couple of blocks from main shopping corridor. Will book again if we are in area.
"Best Western Ocean Sands Beach Resort"
This Best Western was one of the best hotels I have ever stayed in. The customer service was impeccable. The room was large and had fast internet and a really comfortable, big bed. The housekeeping was friendly and did their job amazingly! I am quite pleased with my stay at this hotel, and highly recommend it.
"booked a room in the hotel but they put us in an annex. Terrible"
We booked the room based on the website showing the rooms, balconies, pools, workout room, and they put us in an annex 4 buildings from the hotel. An old motel 6 looking building, outside entrance, dirty, terrible. We would have to go into the 5th building just to swim or anything else, then walk back wet? Terrible, very deceitful.
We are very sorry to hear you did not enjoy your stay with us. That said, we would never put someone in our Non Oceanfront, annex building unless that is the EXACT room they booked. The building is directly on the ocean but the units do not face to the beach. Therefore, these rooms are PRICED much less than our oceanfront rooms! So, for anyone wanting a unit directly on the beach for a very economical price, the Annex rooms would be perfect. However, if you're looking for an oceanfront unit with a balcony facing to the beach, expect to pay a higher rate. It's that simple...
"Best Western Golfer"
Location is great - near a lot of restaurants and golf courses. Rooms are always clean. Staff is Top Notch. Great place to book a golf trip through. Right on the beach. Breakfast is a nice touch - good selection. Beds are wonderful - important feature for a big group of mid aged golfers.
"BW hotel on the beach Myrtle Beach"
The accommodation was excellent. Very well kept. Great location and close to Outlet stores and restaurants, and other attractions. Reasonable price. Staff were very helpful. The snowbirds come down from 1 month to 3 months who are very well catered to, and the atmosphere is very friendly.
"Excellent Value"
The service and quality for the price is great. Very convenient for our golf trip and easy to grab breakfast on the way out the door. Hot tub and heated pool hit the spot after a long day of golf.Staff is always courteous and seem to appreciate us being there.
"Good Value for the Money"
Hotel was comfortable with an adequate breakfast to start the day. We were there for the North-South Wrestling event and the hotel accommodated the participates very well. Only issue is parking is spread out over several lots.
"Myrtle Beach"
My son had a wrestling tournament in Myrtle Beach. Stayed at Best Western on the Beach and really enjoyed it. Staff was very courteous and the room was clean and comfortable. Breakfast was better than expected. No Continental set up here. They served real eggs, with sausage and potatoes. Definitely worth the price. Be back when the weather warms up
"vacation"
this place is great, its right on the beach you can wake up to the sunrise with the ocean sounds... the staff are excellent also... I was new to the town and needed to know how to get here and there and they done everything possible in helping me get to were I needed to be without getting, anyways this place is a great place to stay if you are either on a business trip or on vacation
"Beach getaway"
Enjoyed our stay here. Friendly staff. Had 2 bedrooms with kitchenette, oceanfront with balcony. Room was clean. Breakfast was included. Convenient beach access. Exercise room not so great but just ok. Would definitely stay again. Great price through trip advisor.
"Clean"
Nice hotel with amazing people working there.Everyone from the front desk, housekeeping and maintenance pleasant and efficient. Very clean rooms and grounds. Excellent breakfast. Location is near golf courses, restaurants, and shopping.
"Great ocean view"
This is a fantastic hotel. Nice renovations going on. Hotel staff very friendly, courteous, and helpful. The view is breath taking. The breakfast was great. We stayed here a year ago and will come back again.
"Pleasure"
We spend all of Febuary at the Best Western and have found many new friends. We all appreciate the winter rates for us seniors. Many of us could not afford to do this at regular rates.It has been a blessing for me especially since I am a Christain and love people in general. Thank you Best Western.
"Always like .."coming home""
We have been staying at this BW for a few years and when we went to check in the hotel could not find our reservation. When John did find it someone had booked us to the Penthouse Suite for our 4 night stay. WOW the view was beautiful. There are many hotels in the area to stay at but this one has staff that makes you feel welcome and so at home. We love our yearly visit to North Myrtle Beach and to this hotel. We wouldn't ever want to stay elsewhere. The front desk has the friendliest staff we have encountered in all our stays at BW. A place to enjoy and relax.
"UNBELIEVABLE VALUE and wonderful hosts"
My daughter and I traveled to North Myrtle Beach for a nearby college visit. We decided staying on the beach would be fun and we are so happy we did. The Night Manager John and Brigitte at the desk were amazing! I cannot tell you how happy I am with an oceanfront room, a kitchenette, 24/7 coffee service and free breakfast. The place is amazing, room has three separate areas so my daughter has some privacy and I get to watch my programs on my very own tv! That's right each bed has its own TV and private area with the kitchenette and bathroom in the middle. I can't wait to come back with my husband next year.
"Location, Location"
Hotel was right on the beach and several golf courses were nearby. What more could you want in a Myrtle Beach hotel. All the staff was helpful. Breakfast had enough options. Room was clean and in working order.
"Vacation"
Fantastic trip at Best Western.Great food and service.Rooms were clean and well taken care of.Friendly people,always making conversation to see if everything is good.Pool's were a lot of fun,especially due to the weather,was able to suim in the indoor pool.
"My stay at Best Western in North Myrtle Beach"
I had a terrible week, and on Thursday night I started looking at a getaway for the weekend. I found Best Western online, booked a room, and was given the most amazing room in the North Plaza. It's like the staff new I needed to destress. I actually stayed an unplanned 3rd night. Will definitely be going back.
"Lovely stay in North Myrtle Beach"
This is our third stay at this hotel. It never fails to provide a cozy, comfortable break for our family. The beach is wide and clean; the hotel is situated in a nice quiet area of North Myrtle Beach. Staff is helpful and very friendly. My only "knock" is that the breakfast area gets crowded when weather is too cold for outside seating. We love it here and will come back for sure!
"Couples weekend "
Staff very friendly, we had an oceanfront room views were amazing. Didn't like the fact we had to leave one building to get to another building for breakfast. Parking is not the best had to park across the street or either down the block. Overall hotel was nice.
"Great staff"
The staff at this location was great. Everyone had a smile and a greeting when they saw us. The room was clean and bright. We had a great view of the beach. The location was a very good value. We will use this location again.
"Pleasantly surprised."
Great place to stay when you are on a budget. Family had a great time here, and spent most of their time at the pool. It is nice to be right on the beach. Close to everything that you would need, not a five star, but still very nice.
"Great family time"
Love the location and this property, right on the beach, hotel staff was very helpful as always. Fresh and hot breakfast was lovely, free parking and wifi added a great value to our vacation. Kids enjoyed the indoor heated pool. As whole it was a great experience. Thank you to all who made it possible.
"Great place to stay"
The staff was extremely friendly and very attentive. The room was nice, clean and well d coated. The bed was very comfortable. I would gladly recommend this hotel to anyone staying in North Myrtle Beach. The staff goes out of their was to make you feel welcome and address your needs.
"Our Valentines Day Celebration"
My wife and I spent a weekend in Myrtle Beach this past Valentines weekend and we stayed at the Best Western Ocean Sands Beach Resort, North Myrtle Beach, South Carolina. This was our first time at this particular property but we choose it because it was right on the beach and we had oceanfront views. Not ever having stayed at this hotel we did not know if it would meet our expectations. Expectations of cleanliness, quietness, roominess, etc. Well, I am happy to share with the world that this property met or exceeded all of our expectations. We had a great experience from the moment we arrived at the reception desk to check in until we arrived at the reception desk to check out. Great hotel with great rooms, great service, great location, great, great, great everything. We will be back! We might even bring the kids.
"Best Western, best value!"
Well, well, well, here we go! I write for a local paper out of New Bern, NC. I plug this Beat Western everytime I go down there. The staff is tremandous. The location is tremendous. The building is older, but clean, well appointed and serves your needs. If you want to have your nose up in the air, and want "5-Star" accomodations, then don't go here, we don't need your type. Great blue collar place, great staff, they'll always have my business. Great beach access too.
"Weekend at the beachfront "
The management went out of their way to make our trip enjoyable. Highly recommended if your planning on staying in North Myrtle Beach. The location is convenient to everything and the view will make your day. It's just a short walk to Molly Darcey's with great food and drink. You can drive up to Main St to enjoy the night life.
"Nice hotel on the beach"
We always stay at this Best Western when we are in North Myrtle Beach. It is on the beach, has a complimentary breakfast bar, is always clean and staff are always polite and helpful. Breakfast bar is typical Best Western, but has enough options to hold one over until lunch. We always eat out at lunch, anyway.
"Good review"
Great Place to stay for just a couple of nights. The only part that is not very good is the parking. There is not enough parking for the amount of rooms they have so some have to park and walk down the street to hotel. Beside that, the room is clean and the staff was great.
"Time Away"
The people working at the resort hotel were very nice and helpful. The room itself was roomy with a kitchenette. They had a great pool and spa area, but we were unable to use them because it rained during our entire stay. There were plenty of restaurants within walking distance of the property.
"Hotel"
Everyone at the Ocean Sands Beach Resort in North Myrtle Beach made our stay a pleasure. We arrived with our nineteen year old son who is confined to a wheel chair. Once recognizing this, the staff, with no extra charge, upgraded us to a two bedroom suite which offered us more living area to accommodate our needs. The cleaning staff brought a smile to our faces when they cared for our sons bed. Once the bed was made, they found a toy of his and placed it between the pillows of his bed for him to find. We felt like we were around family our entire stay.
"Drafty room"
First the staff was wonderful! Our room was dated but very clean. The door to room had a gap in it so the wind was blowing in which made for a chilly room. The heat ran constantly and never heated the room. Sink would not drain. Next time we will skip Best Western. .. just haven't had any luck with that chain. Again the staff was awesome and very positive.
Thank you so much for the kind words about our staff. We do pride ourselves in caring for our guest's needs. That said, I could not find in our communication log where we had anyone to report the heat or draft problems in a unit. I would be interested in sending our maintenance engineer to the room you were in to correct any problems. Most importantly, I would have LOVED giving you a free upgrade to a suite so we could fix those problems! That offer will be valid ANYTIME should you decide to give us another chance!
"Great off-season value"
My wife and I don't do the busiest parts of our beautiful South Carolina coast in the summer very much. But we love to head down during the off-season. We found this place to be perfect for us. Oceanfront room for slightly more than $50 a night. Clean and comfortable. Great view. Heated indoor pool and hot tub came in handy, as we were there on a chilly weekend. Loved the complimentary breakfast. Last but certainly not least, the staff was efficient and super-friendly. Great customer service.
"Best Western Ocean Sands Beach Resort"
We arrived at the Resort during a heavy rainstorm and the lobby area was in a mess. The front desk personnel did everything they could to ensure that our visit would be a good one. They were the most helpful and friendly people that I have ever seen in Myrtle Beach. They were far above the normal front desk people that I have dealt with in Myrtle Beach. Under the wet and miserable circumstances, they did all they could to make sure that our room was correct and that we knew where to get the things we needed. The room was VERY comfortable and clean and I will definitely return to this Resort the next time we are in the area. VERY good staff and very pleasant to deal with. Thank you all for a very enjoyable time there, even if the weather was horrible.
"Oceanside, nice view!"
A nice suite with a great view. What more do you need when on the beach. Clean rooms with a good complimentary breakfast! The pool and lazy river were a little rinky dink. A little bit of a drive for true myrtle beach attractions.
"Great Customer Service"
Great place to stay while out of town on business. Great location. They have a great friendly customer service staff at the front desk also. I highly recommend Best Western Ocean Sands Beach Resort, North Myrtle Beach.
"Very Impressed"
As a avid Trip Advisor writer, I will admit I don't often give an excellent but this hotel and staff totally deserve this rating. Additionally, when we visit Myrtle Beach for the past 10 years we have stayed at a specific resort, so naturally we were not sure what to expect at this hotel but the prior reviews indicated we would be pleased. Upon arrival we were greeted by 2 very friendly front desk staff. Given a welcome gift as well. Very unfortunately, I locked our car keys in our vehicle while we were unloading at the south annex building, Bridgett was a huge help in locating a locksmith for us, Bridgett kept up with our situation and later that evening contacted us in our room to ensure we were ok and things were suitable to us. That is awesome customer service. While this is a older built building, management has done an excellent job of upkeep and renovations. Every inch of that property was immaculate. We stayed in a king efficiency room, 2nd floor. The view from the balcony was beautiful. The chairs on the balcony appeared to be new, the room was very spacious, very clean, awesome flat screen tv, extremely comfortable king bed, excellent room. We utilized the indoor jacuzzi, very warm and clean, the indoor pool was also heated. While we didn't use the outdoor pool or lazy river it was very evident it was well kept. Every morning we were there we noticed maintenance staff cleaning the pool , sweeping the area around the pool and organizing the lounge chairs - keep in mind this is off season so that was impressive too. The breakfast was very good, hot foods included eggs, sausage/ham, gravy, biscuits, hash browns and waffles, everything was very tasty and the breakfast attendants did an excellent job of keeping the food well stocked, along with chatting with guest to ensure their food was good. - Another mark of great customer service. Much to our surprise while exiting the elevator the head of housekeeping introduced herself, asked if everything was acceptable in our room and let us know she had left us a small thank you for being here gift and to let her know if we had any issues with our room -- once again - another mark of great customer service. The daytime front desk staff was just as helpful as everyone else, inquiring if our stay was good and if we had any issues. I cannot express what a excellent quality hotel and staff this Best Western is, it is definitely worth staying at.
"Nice rooms, great view"
The rooms were nicely furnished and clean. Million $ views from our balcony. It was great being right on the beach, but the beach access could use some maintenance. I got a thorn in my foot from the over grown weeds behind the hotel.
"Good Value"
We've stayed at this hotel several times. Rooms are clean, beds comfortable, and breakfast satisfactory. It is an older hotel, but we like its location and feel it is a great value for a week end getaway.
"wonderful hotel"
very impressed with this hotel very reasonable priced. nice pools, on the ocean, Breakfast was nice. Room was very large with a nice deck will go back. I would recommend this place it nice and clean the people where great I cant say enough nice things about it. thank you again when we come back we will stay there.
"Vacation"
This was out first time staying here at Myrtle Beach ( and yes we would come back) I hope that all of "Best Western" Hotel's are as friendly and open as this one. A great vacation! Lance and Mary (Ontario, Canada) Thank you
"Home away from Home"
Have stayed at this hotel for 10 years for vacation. Love it and the staff who work here. We feel safe here, and trust the staff. No worries here. The staff go out of their way to do everything they can to make our stay pleasant. The hotel is beach front, the view is outstanding, the room comfortable and clean. Will come again and again.
"Very Satisfied"
We had a very enjoyable stay at the Best Western Ocean Sands Beach Resort in North Myrtle Beach. They had a good variety of breakfast items on the buffet and provided coffee 24 hours a day. Our room overlooked the ocean. The hotel is centrally located to everything that we wanted to do at the beach. We enjoyed both the indoor pool and the hot tub. My granddaughter also enjoyed the lazy river, even though it was December - since the weather was so warm Christmas week. We will definitely be returning again soon.
"Fitness Center still needs fixing"
We stay at the Best Western every year around Christmas. The location is fantastic, with a million-dollar view of the ocean right off your balcony. The staff is wonderful; they seem to be able to retain the same housekeepers and they always greet you in the elevator. The head housekeeper even remembered me from last year. Off-season rates are very reasonable. As other reviews have noted, though, there's always something that needs fixing. I try to get in a good workout every day and the fitness center equipment wasn't always in good working order; typically you could turn it on but there would be only one speed/resistance. This year, the fitness room was under construction and couldn't be used at all. The floor was cement, the machines weren't plugged in and there was a strong chemical odor. The outdoor pool and Lazy Rover were very small and, given the warm weather, typically had a few kids in them. I'm always happy to see kids playing in hotel pools, but this one was too small to share. Our TV remote was so worn that the channel buttons had been punched through and didn't work. Housekeeping cheerfully supplied another, but the worn-out one shouldn't have been there in the first place. Breakfast is very good, but crowded. I couldn't believe the quantities of sausage, waffles and eggs my fellow travelers were loading onto their plates, but the staff kept up with the demand. We'll probably stick with this hotel despite the rough edges because of the reasonable rates and the pleasant staff.
We do apologize about our fitness room being closed. However, the reason it is closed is for renovations which are required by Best Western. Therefore, the next time you come stay with us the fitness room will be expanded and much nicer! If you happen to return in the next week or so, we will pay for your workout at a local gym! Either way, remind me about this and we'll buy you a pizza during you're next stay ( if it's your cheat day ) ;)
"Birthday Getaway"
This was an excellent hotel it was right on the beach and the rate was very good the staff was friendly and the amenities were good would stay there again they were supposed to put Happy birthday on the billboard when i explained that I wasn't satisfied the manager apologized and gave me a discount nice hotel would recommend to anyone
"Very Nice Stay"
Very nice hotel in a quiet area. Great views of ocean and a really good breakfast each day! Everyone at the hotel was very friendly. I will definitely stay at this hotel again when I come back to the beach!
"Nice Hotel Stay"
This is not the nicest hotel in Myrtle Beach but it is a good value. The hotel is clean and the staff are very nice. John, the night manager, has always been very helpful. This hotel is not the closest to my job but it is worth the extra drive because of the staff we have met there.
"Nice Room with a View!"
We had a oceanfront room with a fantastic view of ocean and the sunrise was exquisite. This was a great place for relaxation and the kitchenette room and bed were comfortable. We had a hot breakfast provided in the morning and took in a Christmas show nearby. Near shopping malls and restaurants.
"Don't waste your money"
I would not recommend this hotel to anyone. What we thought was going to be a leisure weekend, turned out to be the opposite. Elevator broken entire weekend, had to lug up and down 8 flights stairs if we wanted to leave the room. Desk clerk could not have cared less, never offered to change us to lower level room. Hotel was no where close to being fully booked... Paid higher price for what we thought was nice place. Will not stay here again...
"One of the Best!"
I travel all the time and have in many countries and I have to say this is one of the top 5 I have ever stayed in. We stayed in the main hotel and it was spotless ! Very well maintained- (carpet, painted walls, fixtures, pool,Jacuzzi,furniture). The staff were very friendly ,readily available, often asked if we needed anything and extremely helpful with luggage, opening doors-etc. Breakfast each morning was well stocked in an immaculate area with a staff member present to help us. Beach was easy to access and plenty of parking close by. Our 2 queen bed room was spacious- loved the bathroom separating the beds to give privacy. Nice balcony with chairs to view the ocean and kitchen area. We have stayed in other higher priced hotels in this area but WILL stay at this superior hotel from now on when we come.
"Right on the beach"
Would stay again. Was there in Dec, so most things in the area were closed. Water was cold, but we still walked the beach every day. A few of the gift shops were open. Lots of restaurants were open. Good time if you don't like crowds. There were a few things that were disappointing, but not enough to make us leave or not come back. The hotel has 2 bldgs. There is only a couple spots for parking at both bldgs. The rest of the parking is across the street. In summer, not sure if it would hold all the cars. Our room did not have a stopper for the tub. If you had kids you would not be able to give them a bath. The tub is to shallow for an adult bath. The sliding doors to the balcony were very noisy. The coke machine on the 7th floor had cans that expired in June.
"staff is incompetent"
the guy working the counter should be fired. he sent my wife and 4 kids away at 10pm because the incompetent staff overbooked the hotel. the rude people that work here should have gone out of their way to help find a room some where else. instead they just said they couldn't accommodate them. no concern for the safety of my family or even the common courtesy to apologize for being ignorant.
"DEFINITELY WORTH THE MONEY!!"
Every one of the staff members went above and beyond their duty to make our stay the best possible stay it could be! We had previously told them we were bringing my daddy who had had a severe stroke and is not in good health so we wanted this trip to be special. They honored our requests when we needed them, made sure we had plenty of clean linens since we were a huge crowd, made sure our trash was taken out, we had tp, soap, shampoo etc. We even "rented" a special wheelchair for my daddy from the city of Myrtle Beach and the hotel offered to care for the wheelchair until the city could pick it up Monday (they were closed on the weekends) since we had to leave Sunday. The rate was perfect considering it was Thanksgiving and all surrounding hotels were booked. The heated outdoor lazy river and pool and the indoor pool as well as the hot tub was great for relaxing! The view from our room was terrific as well! I am VERY VERY pleased with our stay!! I would highly recommend this resort to any of my friends and family members! We will definitely stay here again!!
"Great oceanfront rooms"
Every room is oceanfront, so you don't have to wonder what you will get. Every room has a balcony facing the ocean directly. We often go in the off-season (December) and so we do not swim or use their pools, but they are conveniently located not too far north of the Alabama Theater and Carolina Opry and malls.
"Wonderful Accomodations"
Go to Myrtle Beach for the Christmas shows. Was able to stay right on the beach with all the wonderful views and with a really comfortable bed for a very reasonable price! The hotel was just 3 miles from all the action!
"Very Happy"
I got a fantastic room the staff took excellent care of me. I got a good value for the price. I had to park across the street some nights but hey i'm on the beach and the breakfast was better then any hotel i'v stayed in anywhere on the beach. And just liked the whole crew.
"Nasty !"
Not a pleasant stay. Found a few bugs on the floor by the bed. Bed was extremely uncomfortable. Sink was super tiny. I've never seen a sink that small ! Towels had stains on them. No view although is was labeled as "partial view". Old and creepy feeling. Not stay here again !!
"Below average trip."
When we made our reservations we were told an ocean front room was unavailable. We were booked in the annex building That building does not have a walk way to the main building. You have to walk in the street or cross the road to the sidewalk.. The path to the beach is overgrown and hard to walk. Lighting in the bath is horrible.The bathroom had a tiny wet bar sink.. When taking a shower the water would run cold every time. brrrrrr. People in the next room smoked outside our door and when we opened our door the smoke would billow in. The furniture was hard and uncomfortable.. Drink machine was on the first floor, ice machine on the second nothing on the third.. I wrote a review and the manager sent a message that he would have upgraded us. The sigh had NO Vacancy. How could he do that/? He said he called our room , no call on our phone. We had to walk in up the street for breakfast. Breakfast was cold and overcooked. The coffee was good. My husband is recovering from cancer after nine years. We were so excited to go to the beach. Always had confidence in Best Western. Not anymore, will not ever book there again.
"Great value"
We enjoyed our stay. Very nice staff. Hotel was clean. Great location oceanfront. Nice breakfast. The only thing that I would change would be the parking. Depending on how full the hotel is you might need to park a little walk away from the buildings.
"Southern Hospitality at an amazing price!"
Always enjoy my stay and this property. The staff welcomes you and makes you feel right at home. For the dollars, you just can't beat it. Free hot breakfast, ocean front, pools and a Tiki Bar and great staff!!! Love it!!
"not what i was looking 4"
wrong room ,fan in the bath raised hell ,took lamp off table to bath ,hot water would not turn off in tube not a drip but a stream, bed was great as the weather ,had a blast must have been the 76 and sun
"Great"
Everyone made our stay enjoyable I would rate it Excellent. The rooms were great service was great and we will be back to visit in the future. This is all you can get if that is not enough then you need to check out the Motel yourself. Some times just a few words says it all and no need to write a book telling how you enjoyed your stay. So thank you and goodnight John Boy.
"best deal great views"
have been there many time and have nothing but great service and happy fun times.room and everything are always clean and tidy.staff is very nice and helpfull.great breakfeast.clean pools and hot tub.
"Family friendly "
We've stayed here multiple times and have never had a problem! Friendly and helpful customer service agents, breakfast with a wide variety of choices and an awesome view from every room!! Nothing beats an unobstructed ocean view. If you're an early riser, great view of sunrise!!!
"Great value for November"
We had a lovely room overlooking the ocean. The beach here is hard packed sand - very nice to walk along. It is better than many of the other areas of Myrtle Beach. Any issues were quickly resolved. Breakfast is very nice with lots of choice.
"Great last minute stay"
We were passing through and needed a place to stay for just one night. Hotels.com had this hotel for $45/night. The hotel couldn't give me that rate but suggested I book it through hotels.com and we could get that rate. Ocean front efficiency with free breakfast for $45 is a really good deal. Hotel is older but clean. Breakfast had a good variety. John Penna, the Night Manager, is a great Ambassador for the hotel and the area.
"Ocean Sands Beach Resort"
Bed hard, try to not get a room near the elevator noisy. Great location, quiet, large rooms, Two bed in one room, full size kitchen with large refrigerator, microwave, dishes, sink and stove. Living room good size with pull down bed, couch, TV and great view. And if there is any problems Toniann will take care of it right away.
"Amazing Stay"
Excellent venue - would definitely stay again. I travel for a living and have stayed in a lot of hotels in my time, and this one was among the best (if not the best) I've stayed in for the past five years of traveling. Very clean, excellent service, and the view (I was ocean-side) is excellent. Ample parking and located on a pretty quiet street made for an additional bonus. Looking forward to my next stay!
"Fun at the Beach"
We were lucky to have such great weather during the second week of November. The school kids were in school so the town and quiet and very relaxing to get around. The area is filled with entertainment such as the Carolina Oprey and we took in the Pirates Voyage dinner and show.
"Great Value"
This is a great hotel for the price I paid. It is oceanfront and the staff is very friendly. I would highly recommend this hotel for anyone to stay in. There is a store within walking distance to the hotel and very safe area.
"Weekend Getaway"
We stayed Friday and Saturday night. The staff was extremely friendly, the room was very clean, it was a little too chilly to swim but the pools looked really nice. We didn't try the indoor pool or the hot tub but it was available for use. We had an oceanfront room and was able to watch the sunrise with no issues. I didn't take any pictures of our room but I have zero complaints. There was an outside tiki bar with a free happy hour from 5 to 530. Very pleasant bartender named Kerston who had a great sense of humor as well. Very easy access to the beach too. There is a little market across the street if you need to pick up something like snacks, drinks, or souvenirs. Wonderful place. We definitely plan on returning.
"Best place to stay at North Myrtle Beach"
Great room, service, breakfast, free paper, very friendly and helpful staff. Great view, except for top of tree Now I know what room not to stay in. Going for a month next year, instead of 2 weeks. Try it, you will like it!!!!!
"Watch out"
Nice view, but watch out BW has this thing you get different rates on different nights which kinda sucks. This place is run down and smells. There is no beach to speak of except at low tide. I would not stay again. Staff wasn't that helpful and beds just ok.
"Balcony and ocean view make up for some deficits."
We stayed here just one night while on business. Again, no towel bars in the bathroom--I see this is a trend these days, but I don't get it! The room was a decent size but the hotel is old and you can feel its age. The worst aspect for me was that damp mildewy smell from the AC unit, which is unfortunately very common in an older hotel at the beach. The room comes with a kitchenette, but you'd better bring your own dishes (there was one plate and that was it). There is a sign telling you how much you will be charged if any of the items disappear from the room. It's couched something like this: "Due to the popularity of our room items, they are available for purchase. If one of them is missing, we'll assume you're buying it and you will be charged. Here is the cost" and goes on to list the cost of the coffee pot, sheets, towels etc. It gave us a chuckle, actually. The staff was friendly and having a balcony overlooking the ocean was lovely.
"Nice Place"
This a nice Best Western , Everyone there is willing to help . Also the Continental Breakfast has everything to get your morning started . Best Breakfast around North Myrtle Beach. Also close tho everything at Myrtle Beach .
"REturn from wedding"
The staff was very helpful and knew the area very well. Ocean view room was great with a sensational sunrise for some great pictures which helped make our trip. Breakfast was one of the best in any of the Best Western Hotels we've stayed in. Great job will return again
"Golf Trip!"
Our golf group comes here every year. It's a perfect location for the beach and golf courses! The staff treats us very well and has for many years. The price has always been affordable. The clean up crew and housekeepers work very hard to keep the place going. We will continue coming as long as we can!
"Very bad "
The room was dirty and in dire need of an upgrade. Most of the staff was very rude. The only thing good to report is that the outdoor bar area was okay and the location is great. My wife won three nights on a radio station give away so after seeing that this place had a 3 star rating, we added four more nights....big midtake
We believe you have posted to the wrong hotel! We have not had anyone stay with us for free from a radio station giveaway.! Also, we couldn't find anyone under Rick R, let alone anyone staying with us from Roanoke in the past couple months! Third and most important, we take huge pride in our staff and their friendliness. Hearing that the staff was rude makes us truly believe you stayed elsewhere!
"Great Hotel"
This is a great hotel for the price, close to all the attractions. All the staff were very friendly and helpful. We enjoyed our view of the beach from out balcony and room. We would even leave the balcony door open and listen to the ocean while laying in bed. The breakfast was good and the staff kept it well stocked. Our only complaint would be that there is only one exercise room and depending on what tower your in you have to walk over to it, also there was only one treadmill. My husband would have to wait for others to finish using it, and others had to wait on him to finish.
"Fall Beach Trip"
Had the pleasure of taking a weeks vacation at North Myrtle Beach. Stayed at the Best Western Ocean Sands. Had a great time!! The Staff and all the support workers are always a pleasure to talk to and made our stay very enjoyable. The room was perfect, the pools were clean and enjoyable and the Tiki Bar was fun!! :) Hope to get back down in the Spring.
"Our usual good time!"
This is our sixth yearly North Myrtle Beach vacation and we stay in this Best Western each time. It's conveniently located, clean, personable and helpful staff, comfortable beds, and a tasty no-cost breakfast. We like the Tiki Bar tended by Kirsten, and there's an indoor pool as well as outdoor pool Lazy River. Calling on "Cyber Monday" yields us a 25% discount on the current price.
"Your need to stay here"
The staff is amazing. Ocean front room with kitchenette. Clean. Out door and in door pool. There truly is nothing wrong with this place. Breakfast included. Tiki Bar on the premises. Molly Darcy's has excellent food no is 2 blocks away. Managers aim to please as does everyone that works here.
"A Great stay"
A great four day stay in the north end of the Grand Strand. First time for us in this neck of the woods and we enjoyed it very much. All other visits have been in the south end. We have been coming to Myrtle Beach for about 25 years and it never disappoints. We love the dependability of the Best Western chain and we try to stick with it.
"North Myrtle Beach Best Western"
We had a wonderful stay at the Best Western Ocean Sands in North Myrtle Beach this past week. The view from our ocean front room was fantastic. The staff were personable and really helpful. Our room was comfortable and clean. It was easy to get to Route 17 but was not on a busy road - -so was relatively quiet. We really enjoyed our stay.
"NICE !"
Everything that we thought it would be, and more! First time staying Ocean front and with the timing of our trip being "Off" season, Best Western had some great deals. We also had Rewards points from credit card cash back deals so the final price made extra cash available to spend else where!
"Very Friendly"
Everyone was friendly, the snack bar lady was great! Kirsten. We loved her!. Front desk , hotel housekeeping and maintenance all were friendly. Hotel was clean and well kept. Will come back to this one!
"Older motel, great location, free, hot breakfast, very nice staff"
Two night, mid-week stay with husband. Have stayed at this motel many times and each stay is very good. Building and furnishings a little dated but does not detract from its great location, very helpful staff, very good hot buffet breakfast, free wi-fi, private ocean-view balconies and fun, on-site Tiki Bar. Indoor pool is small but mid-week we had it to ourselves. I made two changes to our room location upon arrival and front desk staff cheerfully and willingly accommodated my requests. Have always found staff helpful from housekeeping, to maintenance to front desk. Good value; will definitely stay again.
"Best stay just like every year I come down !"
Friendly people , good hot breakfast , everything very clean pools , lazy river and hot pool excellent . Rooms are very clean . Many good restaurants all around close by hotel easy to get to . I stayed 13 days can't wait until my wife retires so we can spend more time .
"Great value!"
We only stayed here for one night, as we were flying out of the Myrtle Beach Airport (which is about a 20-25 minute drive). I liked that it was in a quiet residential area and right on the beach. The views of the beach were beautiful. The value is amazing, we paid $60! So, for that, I have no complaints. Everything was clean, but this is a no frills place. There is free parking and a free breakfast as well, so how can you beat that!
"wet weather"
even with the flooding in sc this place went out of there way to accommodate our needs when we arrived the water was everywhere streets closed ,the parking lot under the motel was flooded with in a couple hours in was gone.we love this place and will go there when ever we vacation in the area
"Personal"
We were in Myrtle Beach to be with family. The motel was clean, had a good sleeping bed, and a very friendly, helpful staff. There was easy access to the beach. We had a good night's sleep, and were able to be on our way the next day with a full stomach and rested.
"A Bit Pricey But Very Enjoyable"
We pulled in after a long drive and starting feeling the chill-out vibes almost at once. We paid extra for an ocean-front room and thought it well worth the money. The place could maybe use a bit of updating but we found everything clean enough. The mattress was very comfortable and receives an A- on our International Mattress Rating scale. The A/C as noisy as is often the case but we have experienced worse. The room was spacious even though we were only able to get a room with two queens instead of a king. We had brought food with us knowing that there is a microwave and a mini-fridge in the room. There also was a small table that allowed us to eat comfortably and in modest elegance while looking over the beach to the ocean - what more do you want? The hot breakfast was very good, with a wide range of options. We did not check the in-room wi-fi. Just two minor quibbles. (1) The check-in manager meant well and was friendly, but we would have appreciated greater efficiency and a faster check-in to his chattiness - no sense that there was a line of (probably equally road-fatigued) guests wating to check in. (2) They have a lovely Tikki Bar with well made, very reasonably priced cocktails, but the barmaid ... her German accent and overall manner to us would have made us wonder if she was from the Hitler Youth had she been a bit older. Even though we were well dressed and courteous, we were completely and deliberately ignored for nearly 15 minutes. Oh well. We have stayed in much more expensive places that also failed to achieve perfection, and we didn't let this spoil our enjoyment.
"Excellent Customer Service"
My family stayed during the horrendous rain/storm. Overall, great value & amenities. Toniann at the front desk provided EXCELLENT customer service !!! She does her job very well! Renay was also very helpful. She personally delivered extra pillows to our room. Good food choice variety for breakfast, something for everyone. Waffle Maker is a great touch! Quality of coffee is terrific. Short stay, however, would stay again.
"Its here"
Room NOT WHAT WE EXPECTED.. Bathroom very small. NOW MUCH TO PICK FROM AT BREAKFAST. No fruit salads for oatmeal Coffee was OK very small Parking lot. But they do own other lots they say are close. Across the street behind apartments.
"Incredible as always"
The Best Western Ocean Sands is an incredible place to stay! We've been there during all 4 seasons and the staff and facility never disappoint! The value, cleanliness and ocean view are wonderful! What really does it for us is the staff! Helpful, courteous and friendly are just a few words to describe them! Housekeeping does a great job of providing special care, the front desk staff including John, Earl and others are caring and the general manager is ready to make your stay what it should be! The surprise free upgrades are very welcome! Thanks for another super visit! Always feel like I am "home!"
"Could have been better"
The furnishings, carpet and decor are in need of an update. The bathtub/shower and fixtures need replacing or refinished, showing lots of wear. Basic cable is offered with no exceptions, HBO or a premium movie channel would have been nice. The management and staff however could not have been any better. There level of service would have compared to a five star hotel.
"Another great stay!"
My family has been coming to this hotel for 16 years. It is absolutely the best. The rooms are very nice and always clean. The house cleaning crew is great starting off with A wonderful woman we have became great friends with named Cece. The management is equally impressive. Dan the manager goes above and beyond to personally see that our every stay is wonderful. And to top all this off, you can't beat the price! You really need to check this place out. I promise you make this your place to stay she. You visit myrtle beach.
"Best Western - Ocean Sands Beach Resort"
I highly recommend this Hotel to anyone either going into the area for business or pleasure. My husband and I enjoy going there for the people, the scenery and the relaxation. This is our second year in a row and will continue to go there as we have met many caring and devoted people. Best Western in my estimation is the best Hotel around and I am sure others would agree as well.
"A few days at the beach."
Very comfortable accomodations. Good value. Great views. The timing of our trip could have been better - but no one could have predicted the hurricane. Everyone made efforts to make our stay pleasurable. Would definitely stay here again.
"Stay during Historic Rainfall"
KUDOS to the entire staff here. They worked tirlessly during the historic rainfall to keep us safe and comfortable! They remained happy and eager to assist despite horrible weather. My conference was cancelled Friday evening when the rain burst down and flooding started. We stayed thru the morning and had to decide to travel home or stay until Monday as we first planned. We figured we were safer in the hotel instead of out on the roads. We were glad we decided to stay and take inn football all evening Saturday & all day Sunday with what better view than the ocean! Great Staff!!
"surprise surprise"
We were very shocked and disappointed about our accommodations during this stay. We used our reward points and were checked in to a room that I truly consider a dump. This was not what we expected from BW
"Hotel experience"
Very good experience, every employee was friendly and helpful. Stayed last year and this year and will probably stay again next year's trip. The rooms are clean and well stocked. We enjoy the indoor heated pool and hot tub and the TiKi Bar by the pool.
"Vacation"
We stayed at this location for 5 nights on vacation. The hotel staff were amazing and everything was accommodating and professional. We would definitely recommend this hotel and area to others! We will be back to vacation here in the future.
"Excellent place to stay in North Myrtle Beach."
My husband and I stayed at this hotel for 3 nights. The view of the ocean and the beach were great. The manager, Dan Cortese was very helpful and accommodating, along with the other staff. I would suggest this hotel to anyone looking for a great place to stay right on the beach.
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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