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Best Western Hotel Ocean Sands Beach Resort, North Myrtle Beach

1525 S Ocean Boulevard, 29582-3933, North Myrtle Beach, United States - See on a map
Best Western Ocean Sands Beach Resort - Whether you want to relax poolside or take a dip, our outdoor pool area is the perfect place to unwind. The Best Western Ocean Sands Beach Resort is ideally located in the center of North Myrtle Beach. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Stay at this Oceanfront North Myrtle Beach, South Carolina hotel offering a FREE HOT BREAKFAST each morning as well as FREE PARKING 1 SPACE PER ROOM. Our oceanfront hotel is located on the beach steps away from the Atlantic Ocean. Located close to Tangers Outlet Mall and the Alligator Adventure Park as well as the North Myrtle Beach sports complex. Enjoy oceanfront access, comfortable accommodations and beachside amenities for an affordable rate while staying at the Best Western Ocean Sands Beach Resort. Situated along South Carolina's Grand Strand, this North Myrtle Beach hotel boasts 116 well-appointed guest rooms, each featuring cable satellite television and high-speed Internet access. Guests will appreciate a variety of amenities including a complimentary hot breakfast each morning, outdoor and indoor heated swimming pools, a Lazy River, an exercise facility, some business services and meeting facilities. Relax after a day of ocean fun with a drink at the onsite, oceanfront Tiki Bar cocktail lounge. This Horry County hotel also offers a variety of golf packages. Guests staying at the Best Western Ocean Sands Beach Resort will be minutes away from local shopping, dining and a variety of other attractions. There are an array of shopping options nearby including Broadway on the Beach,Wonder Works upside down house,Jimmy Buffett's Margaritaville, Barefoot Landing,Myrtle Beach House of Blues HOB, and the Tangers Outlet Mall. Spend a day of family fun at the beach, only steps from the hotel or visit the Ripley's Sea Aquarium. Golf enthusiasts will enjoy over 120 championship courses close by. The House of Blues and the Carolina Opry offer a variety of shows and concerts throughout the year. The friendly, helpful staff at the Best Western Ocean Sands Beach Resort is ready to ensure a fun-filled memorable stay in North Myrtle Beach, South Carolina. Make a reservation today and save.

Best Western

Hotel Ocean Sands Beach Resort

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2020
 
Travelers_Choice 2020
 
based on 2375 guest reviews
NOTE ISSUED
Excellent
1178
Very Good
691
Average
262
Poor
135
Terrible
109
REFER TO NOTICE
Business Business
65
Couples Couples
824
Family Family
896
Friends getaway Friends getaway
194
Solo travel Solo travel
114
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Much needed vacation"

5
User 20/05/2022

This is our 3rd time with this hotel. Usually we book a regular room. This time we booked the king suite. Our room wasn't quite ready upon arrival, which was fine. Both ladies at the desk were awesome in having the staff get our room ready faster. As always, beautiful views of the ocean! Hotel staff is always helpful. Our room was spacious as we'd hoped. This is why we keep coming back!

"Great value for the price"

5
Donna E, North Augusta, United States 19/05/2022

We stay here twice a year. The people are always friendly and helpful The rooms are always clean and the hotel is centrally located to the activities we enjoy doing the hot breakfast is good and the Tiki Bar is a nice place to sit in the evening and relax with a drink.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are so glad to be your constant hotel of choice when you're in North Myrtle Beach! As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care!!

"Very Comfortable"

5
Susanmcc53, Sophia, North Carolina 18/05/2022

We enjoy just relaxing on the balcony, watching the surf and beach. The executive suite can accommodate 8 people, but we get it for just 2 because of the Murphy bed facing the ocean. It's nice to see and hear the surf from bed! The full kitchen is also nice. Surely a family would be comfortable.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are deeply elated that we have been your constant hotel of choice when you're inNorth Myrtle Beach! As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care!!

"2022 stay"

5
Dennis H, New Baltimore, Michigan 08/05/2022

The room we had was always clean, services provided was excellent. Food server (breakfast only) was very good. Meals server hot and server explained what your choices available. Very friendly staff. Will return soon.

"Amazing customer service, with a capital A!"

5
User 03/05/2022

If you are a fan of the best customer service anywhere choose Best Western Ocean Sands Resort! Room was clean and nice, a tiny bit older but very clean! Stay was made great by the level of customer service though! Each and every contact with staff was delightful!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for this awesome review! We really appreciate you taking the time to share this about your stay and our staff! It means so much!! See you next time!

"Our favorite place to stay in NMB"

5
penw2022, Morristown, Tennessee 29/04/2022

We have stayed there many times. Very happy with the room . The room was very clean and everything was convenient.They offer a hot breakfast which we enjoyed. We had a very short walk to the beach. We recommend the Best Western as a great place to stay.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future!!

"The staff was friendly and welcoming!!!"

5
User 28/04/2022

I had a great and enjoyable experience at this location!!! Will be revisiting soon. The room was clean it had a fresh clean welcoming scent. It would be great if this property had a larger guest laundry. Other than that I would rate this property a 10. Management keep up the awesome work you truly have an amazing team.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Miss Cassandra, thank you very much for staying with us and and sharing this wonderful review! We are very happy when our guests leave satisfied and let us know about it! Looking forward to having you with us again soon!

"Great vacation getaway!"

5
User 27/04/2022

My family loved this hotel! The room was comfortable and had a great view of the beach and ocean. The pool area was nice and the tiki bar was an added bonus! The staff were professional but friendly. We would definitely stay here again and recommend a stay here to our friends and family!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We Love being Loved! Thank you so much for staying with us and sharing this awesome review!! See you next time!

"A great place to stay"

5
george r, Richmond, Virginia 19/04/2022

What a great location far from the crowds.. yet plenty of places to enjoy the beach community. Perfect for time spent with family. We had such a good time in the week we stayed amd hope.to return soon..

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking the time to share this excellent review! We look forward to having you stay with us again soon!

"Helpful Staff"

4
Theresa O, Rural Retreat, Virginia 19/04/2022

Staff are very attentive. Any issue I had was solved within minutes. I have stayed here several times and would again. Earl on nightshift was very attentive when guest near me were very noisey and unrulely.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant! Looking forward to seeing you again soon!!!

"It's ok"

3
User 18/04/2022

Took way too long for someone to come to the counter. Stood there for sometime to get toilet paper. The non front hotel is ghetto. Breakfast was ok. Tiki bas was super expensive. I will say it was clean and the rooms were decent.

"Beautiful Ocean View!"

5
User 15/04/2022

Rooms were clean but definitely dated. Ocean view was great and staff was very helpful and friendly. Parking is very tight as well. Even a member of the staff said if you care about your vehicle to park across the street. I was on the second floor and right above the pool so it was a little noisy but I still had a very enjoyable trip and the price wasn't bad either!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel! See you next time!

"Always exceeding our expectations"

5
User 14/04/2022

This was our 8th or 9th visit to Ocean Sands Best Western at North Myrtle Beach and we come back because it suits our family's need so well. My kids love the lazy river, the indoor and outdoor pools and the hot breakfast is so helpful. We love the hot tub and the staff understands how much their friendliness and attentiveness to details matters. We have no reason to go anywhere else. Rooms are clean and everything is always in working order. Always tip top!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for all the repeat stays at our hotel! This means so much to us!! Please let us know when you are planning your next trip!! We'd like to a little something for you!

"Should not be open to the public - gross - stay away"

1
R4960BXjenniferl, Louisville, Kentucky 12/04/2022

The minute I walked into the so-called :”lobby” which is the size of a closet, I knew this was going to be bad. No one was at the front desk but there were housekeepers just lounging around. I checked in only to find an absolutely discusting room - it is beyond old - paint chipping off walls, beds look like they have been there for 20 years, doors not secure and…. BUGS! I walked right out & demanded my money back. I didn't have another place to stay, but I would have rather slept in my car than sleep in that room. The front desk clerk was so shocked that I thought the rooms were unacceptable - he said he had never gotten complaints - hard to believe. I felt like I needed a shower after walking in that hotel. It should not be open to the public. So gross. Stay far away!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
This review is VERY suspect! According to the frond desk, this guest did not stay and was only in the room for 5 minutes? Room inspected and found to be in great shape with no sign of ANY pests! Matter of fact, room was rented shortly thereafter to a guest who booked 5 nights! Trip Advisor should remove this review!

"Best Value for Services Rendered, beautiful ocean view & Friendly staff"

5
User 11/04/2022

Overall it was excellent. I would say a 4.7….It has everything you need, a wonderful, friendly staff and great management. It has limited parking underneath the hotel itself, but plenty of parking across the street and overflow parking. Some things may be getting a little outdated for some people, but you can't beat the value of services. You have a small fitness center, full breakfast, 24/7 coffee, pools, heated pools, hot tub, lazy river, beautiful ocean front view, tiki bar and occasional bands, and great staff!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
WE'RE GLAD YOU ENJOYED YOUR STAY, THE ISSUES YOU HAD WE'LL LOOK INTO FIXING THEM. THANK YOU FOR YOUR COMMENTS AND COME AGAIN.

"Huge Disappointment"

1
User 11/04/2022

Resort? Not even close!! This is a cheesy oceanside hotel in a subprime area. Parking sucks; keys didn't work; luggage carts don't fit through doors; oceanfront view is the only positive of this hotel!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
SO SORRY FOR THE ISSUES YOU HAD DURING YOUR STAY. WE'LL WORK HARD TO FIX THEM. THANK YOU FOR YOUR COMMENTS.

"Nice hotel and nice staff"

5
User 11/04/2022

We really enjoyed our vacation at this Best Western. We had never been here before but will definitely return. The staff is great. Amy at the front desk was so sweet and the manager Dan really cares about your experience during your stay.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
WE'RE GLAD YOU ENJOYED YOUR STAY. WE LOOK FORWARD TO YOUR RETURN. THANK YOU FOR YOUR COMMENTS.

"Love the beach"

5
User 04/04/2022

The room is great right on the beach I could listen to the ocean all night the breakfast was ok we had a great time and did not drive around just walked everywhere all of the stores were close and the front desk had great suggestions on food

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
WE'RE GLAD YOU ENJOYED YOUR STAY. THANK YOU FOR YOUR COMMENTS AND COME AGAIN.

"My stay at best western"

5
User 02/04/2022

It was cold while we were there couldn't swim or go to the beach, but just that time of relaxing in the room and able to see the ocean view it was a great stay im planning another small vacation with Best Western soon

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us, Miss Betty! We very much appreciate the visit and this wonderful review! Please come visit us again soon!

"I would recommend this hotel for anyone whether it be for business or pleasure."

5
User 25/03/2022

The staff was very nice and the hotel is clean and quiet. The manager,Dan, is very helpful with questions we had and is very friendly and welcoming. The area of the beach is very family oriented and the added amenities are great!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and we hope your next stay is just around the corner. Call us if there is anything we can help you with!

"Clean rooms, decent free breakfast"

4
bornwithwheels, Melbourne, Florida 25/03/2022

We stayed 2 nights at this hotel. I was pleasantly surprised that the room, not the elevator and lobby had a nice odor, not that musty damp smell many oceanfront hotels have. Our room was very clean and most of the facility was kept clean except the area coming in from the beach access. Our internet worked great except for once or twice when I think everyone in the hotel must have been using it. I think the beds could stand a better mattress and larger pillows. It wasn't the worst but wasn't great either. We had the free breakfast one morning and the eggs were not that dried powder stuff, they were nice and fluffy, the sausage, biscuits and gravy were very good too. I would have liked to see some fresh fruit. I liked that they served the breakfast, nice staff asking everyone if they had everything they needed. My main complaint would be that anyone can come from the beach and walk into the hotel without going through the lobby. No exterior doors from the beach to the elevator. Parking is also limited and most of it across the street. The other parking lot is for beach access and limits the time you can park there so they give out tickets to those exceeding the time. We enjoyed our stay and Myrtle Beach. I would stay at this hotel again.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with s and taking the time to share your experience! We look forward to having you with us again soon!

"Not as Good as It Once Was"

3
547charlesk, Greensboro, North Carolina 24/03/2022

I have stayed at this property a couple of times a year for almost 15 years. For the first 8 they continually made improvements but for the last several years they have gone the other way. I used to recommend this hotel but can no longer do so. The good- location, friendly staff. The bad- parking, room maintenance, breakfast (Econo Lodge) quality and resort fee(not really a resort).

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry to hear your thoughts have changed over the years. We do have 8 different parking areas with several just across the street from the beach. Most folks seem to enjoy our breakfast as our breakfast scores are usually very high! Lastly, the resort fees are common throughout the area. Almost every larger hotel has them and we have made sure ours are among the lowest!

"Great value and a diamond in the ruff. Heated pools and great views. Saw a dolphin right out from our balcony."

4
User 23/03/2022

Such a good value . Super friendly staff and beautiful views from balcony. Jacuzzi was clean and worked well.Continental breakfast was excellent. Rooms were large and even had a fold out in the living area for our snoring family member. Warm shower and fresh towels plus nice appliances to use. Would go back for sure.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and taking the time to share this very kind review! Please come visit us again soon!!

"Great Place to Stay"

5
shathome3, Baltimore, Maryland 21/03/2022

The rooms were great with views of the beach and steps away from the beach. The staff was very polite, professional and willing to assist you with any issue. Also they serve breakfast that has great reviews.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
THANK YOU VERY MUCH FOR YOUR COMMENTS AND COME AGAIN.

"Anniversary Stay"

5
393alberto, Roanoke, Virginia 21/03/2022

Stayed at the Best Western Ocean Sands for a Anniversary get away. Enjoyed the hotel and staff. Everyone was pleasant and very helpful. Room was comfortable and housekeeping staff outstanding. Morning breakfast was more than enough,good variety (changed every morning).

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
WE'RE GLAD YOU ENJOYED YOUR STAY. THANK YOU FOR THE COMMENTS AND COME AGAIN.

"A Diamond in the Rough!"

5
User 16/03/2022

If you're looking for things to complain about, you'll find them anywhere. If you're open to dwelling on your overall stay, the people who are determined to make it the best possible, the people with whom you share it, and all that the property has to offer, you'll find that here. -The Sinclair Clan -Toronto, Ontario, Canada

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for this very well said review! We always want our guests to have the best experience while they are here with us! See you again soon!

"Great beachfront experience"

5
davidrB7262JC, Raleigh, North Carolina 16/03/2022

Enjoyed our stay and this beachfront property is right on the beach (a very short walk to the water). Our room had two TV's a kitchen and a separate bedroom and living room with a great oceanfront view. The manager, Dan, was most welcoming and greeted us upon arrival.

"Do not recommend"

1
User 14/03/2022

I would not recommend this hotel. It was dirty and had very low water pressure and no hot water. The hotel needs updated and the carpets are dirty and felt greasy. I would not recommend to stay here unless you want a poor quality experience. There are much nicer places in the area to stay

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
SORRY FOR THE ISSUES YOU HAD DURING YOUR STAY. WE'LL WORK HARD TO FIX THOSE ISSUES. THANK YOU FOR YOUR COMMENTS.

"Great experience every time I stay here. "

5
juanarceo81, Stockton, California 14/03/2022

Great service rooms are always clean. Love the breakfast spread every morning. And the ocean front view is awesome. I would stay here every time I'm in town if rooms are available. I really like that the hotel has plenty of parking.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
WE'RE GLAD YOU ENJOYED YOUR STAY. THANK YOU FOR YOUR COMMENTS. COME AGAIN.

"Smelly, old, and dirty"

1
User 10/03/2022

The room smelled like old wet towels, it needs to be renovated and done the correct way, and it was dirty ( mouse poop in the cupboards, and hair in the bathroom). The beds were also very uncomfortable!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We apologize the stay wasn't up to your expectations. We will definitely have a look at the room you occupied, however I can tell you we haven't had Any problems with pests of that sort! We use a Best Western Endorsed company who does an excellent job! One other point of note, we checked and could not find any correspondence from your room during your one night stay. We would have loved to have had the opportunity to present you with another unit more to your satisfaction!

"Great Location!"

5
ashleylocklear25, Laurinburg, North Carolina 07/03/2022

We had a blast at the Beach. Our hotel stay was quiet and relaxing. The breakfast was better than I could have imagined! The manager went out of his way to make sure our stay was great! We will definitely return to this Best Western in the future!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
THANK YOU FOR YOUR COMMENTS. PLEASE COME AGAIN.

"Nice Hotel, but terrible parking"

4
User 06/03/2022

Room was very clean, Everything worked, Check in was quick and outside was clean. No complaints with anything other than parking. Its very tight and if you're not in early finding a spot can be tough. I have a new vehicle and was concerned every night I would find a dent or door ding due to tightness of parking spaces and lot. I really liked this hotel and would go again, but only in off season. Morning breakfast staff was awesome too.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for staying with us. We are going to have to speak with our desk staff and make sure they are letting guests know about all the parking options we have. We literally have EIGHT parking areas!!

"Great location"

5
DD071903, Moorestown, New Jersey 05/03/2022

The hotel is located along the beach, beautiful location, hot breakfast, 2 pools, lazy river, fitness area. Enjoyed sitting on balcony with cup of coffee and listening to the waves. Relaxing!! Looking forward to coming back!!!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and taking the time to share this great review! We do have EIGHT different parking areas, some of which are located directly across the street from our buildings and a very short walk!

"Superb view exceptional value."

5
User 26/02/2022

Awesome stay. The rooms are a little dated but very clean and comfortable. There were plenty of breakfast choices. All of the staff was very friendly, particularly the breakfast attendant. The view was just great and it is only a few steps to the beach. The resort is close to many of the places of interest and the parking is convenient. We highly recommend Ocean Sands!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!!

"Great family getaway "

5
cjb526, Kewanee, Illinois 25/02/2022

Staff was very friendly and helpful. Plan to stay here again on our next visit to Myrtle Beach. Room was clean and we had limited housekeeping. Breakfast was good considering the COVID restrictions.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking the time to share this wonderful review! See you next time!

"Best place on the beach! I wouldn't recommend staying anywhere else, for the price but especially the service."

5
fairwarning12, Concord, North Carolina 23/02/2022

Best place on the beach to stay! Wouldn't stay anywhere else considering they have the best service and value for the money! Clean rooms great staff not enough to stay say about this place! When you want to

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Wow! Thank you so much for staying with us and sharing this fantastic review! We are so glad to hear you enjoyed the stay this much and cannot wait to have you back!

"Great stay at this hotel"

5
vickichappell, Durham, North Carolina 22/02/2022

North Myrtle Beach Best Western is best deal for the price. Location is great. Amenities are awesome. Staff are super nice. Very clean. Love the balconies to see sunrise and sunsets. Several pools with one heated during the winter.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
THANK YOU FOR YOUR COMMENTS, COME BACK AND VISIT US.

"Great location"

5
User 14/02/2022

If your looking for an upscale and modern place with all the bells and whistles this isn't for you. If you want a clean and comfortable room with a nice kitchenette and a staff that cannot do enough to make your stay enjoyable this is it. Near(drive) to restaurants and grocery stores) and a great walkable beach you can't find one better.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
THANK YOU FOR YOUR COMMENTS. COME AND STAY WITH US AGAIN.

"Best Western Ocean Sands North Myrtle Beach"

5
User 14/02/2022

Our first trip to Best Western Ocean Sands at North Myrtle Beach. Absolutely loved it. It is one of the few hotels that have a full breakfast. Covid safe... They serve you. We stayed on the 10th floor and the view was out of this world... We will definatly be back...

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
THANK YOU FOR YOUR COMMENTS. COME AND STAY WITH US AGAIN.

"Nice Getaway"

4
dwhitley63, Elizabethtown, North Carolina 07/02/2022

Husband and I wanted a quick getaway for a little R&R. Staff was exceptional, room was clean and bed was comfy. Room decor was average. We were even given a late checkout and a Best Western members gift bag with bottled water, Grandma's Chocolate Chip cookies, as well as a local map and other brochures for area attractions.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
THANK YOU FOR YOUR COMMENTS. PLEASE COME AGAIN.

"Birthday get away"

5
User 07/02/2022

Third year in a row we've stayed here. It has become our tradition. Always get an oceanfront room. The staff is always super friendly and helpful. The room was an oceanfront king. Beautiful views love hearing the waves crashing.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for the repeat visits to our hotel! We really appreciate the time you took to share this kind review! Please come visit us again soon!!

"Okay, but not great"

3
Shannon V, Easley, South Carolina 06/02/2022

Very outdated and needs remodeling badly to stay up to par with the nice hotels nearby. It was clean enough but nothing fancy by any means. This hotel is in a great location so at least it has that going for it. The staff was very nice so that's another plus. That's about all I can say positive though. Bathroom sink, toilet, and shower drain very slowly. They definitely need to get that fixed. I'm not sure we will return.

"Enjoyed our stay here!"

5
User 17/01/2022

The staff here are fantastic! Friendly, courteous and very helpful from check-in to fixing any issues in the room to serving us a nice hot breakfast including biscuits and gravy, yummy! Although the room is a bit dated, it was cozy, comfortable and had everything we needed to enjoy our stay, including a view of the beach and ocean! Thanks to Taylor, Eva and the maintenance guy for making our stay a wonderful experience!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for giving us a great rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Will return"

5
TMayes1984, Greenville, South Carolina 01/01/2022

I really enjoyed my stay here. The staff were very welcoming and attentive. I was allowed a early check-in, offered upfront a higher room location for better views of the ocean and they were so pleasant as though they loved their job. Every person that I encountered had a smile and greeted me. The room was older but no complaints because it was extremely clean. Kudos to their housekeeping! I will definitely stay here again.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests the best way we can. If you're traveling to our area gain soon, don't hesitate to call us!

"we had a very merry christmas"

4
sam C, Yadkinville, North Carolina 30/12/2021

the hotel and staff were great, our room was great and a good time was had by all!!!!!!! I had to return home during the middle of our stay but it worked out that i could return with no incidence. it worked out great

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking the time to share your review! We are sorry you had to leave early and would love to have you back whenever you can come again!

"Traveling around"

5
calzadade, Mims, Florida 03/12/2021

Over the holiday we made extra time and needed a place to stay. It was clean and everyone was polite and helpful. The views to the beach from our room was fabulous. The breakfast was good and filling.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for taking the time to share you experience at our hotel! We are looking forward to having you back with us very soon!

"Beach Front View"

5
johnoS6989BI, Murfreesboro 29/11/2021

The hotel is older but in fine shape. The location with the beach front balcony on the room offers a great experience watching Dolphins, fishing fleets and access to the beach for walking only a few feet away. There is a good restaurant a block away. Easy access to the main drag with anything you need.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and taking the time to share this exceptional review! We really appreciate it and look forward to your next stay with us!

"Budget on the Beach"

5
antlee0613, Knoxville, Tennessee 29/11/2021

I was completely surprised by the view from the balcony and the friendliness of the staff. The breakfast was an incredible surprised too with ACTUAL hot food - eggs, sausage, biscuits and gravy, and hash browns! We booked this last minute as a weekend getaway and I am so glad that this is where we ended up. I was expecting a run-down room maybe only 2 floors up, but we arrived and ended up in the tower - 7 stories up! Beautiful view of the sunrise every morning over the Atlantic and quick access to the beach - literally right outside the entrance area. Being November, the heated pool area was nice as well. Very close to Myrtle Beach attractions, but far enough away that we could get some sleep at night with the balcony door open to hear the waves.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us. We are happy to hear you enjoyed our hotel! We are here for you whenever you decide to come back to the beach!

"Exceeded expectations"

5
AliciaBurdick, Woodbridge, Virginia 24/11/2021

This hotel was perfect for our family. The room was much larger than expected and very clean. The bathroom looked brand new so possibly just remodeled. It had everything we needed to be comfortable and more. I'd highly recommended.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much, Miss Alicia! We really appreciate you staying with us and taking your time out to share this fantastic review! Please come visit us again soon!

"Affordable beach-side hotel"

4
amathteacher, Irving, Texas 23/11/2021

Although the building is a little dated, the staff members at BW Ocean Sands are friendly and helpful. Parking at the location is very limited, but there are two other lots, one directly across the street and another just down the street a little way (across from their other building). Breakfast was EXCELLENT! Hot and tasty items and quite a variety as well. The ocean view was really nice and getting to the beach was a very short walk.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
THANK YOU FOR YOUR COMMENTS AND COME AGAIN!

"Clean/friendly/relaxing"

4
156lexiee, Bryan, Ohio 19/11/2021

This was our first time to Myrtle Beach. Mom 87 years young, my sister and her husband. All ready for a relaxing vacation, and we got it staying here. People were very nice, rooms were clean and we felt comfortable.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much, Miss Lexie! We really appreciate you staying with us and taking the time to share this wonderful review!

"A stay at the beach"

4
matthewy462, Doylestown, Ohio 19/11/2021

The Best Western Ocean Sands is exactly as named because it sits right on the beach ! This motel has all the amenities at a bargain price , a lazy river inside hot tub and swimming pool, an outdoor swimming pool , and a great tiki bar and patio area . The motel is also very conveniently located to shopping and restaurants .

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us!

"Very simple!!!"

5
User 18/11/2021

People were great here. I showed up early and they were able to get me right in. House keeping was always near during the day in case I wanted anything extra. Room was facing the ocean. Pretty sure they all face the ocean also.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you, Mr. Rogers! We appreciate you staying at our hotel and taking your time to share this very nice review! We look forward to having you back with us soon!

"Excellent stay"

5
Cradelo, Hope Mills, North Carolina 17/11/2021

Clean property, inside & out. Friendly, and helpful staff. I appreciate a good, comfy bed and will be staying again soon. It was easy to book online, breakfast was hot and fresh as well as a clean area to eat.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and sharing this awesome review! It really means a lot and we are looking forward to seeing you again soon!

"A wonderful place to stay"

5
dhoyboy1, Raleigh, North Carolina 15/11/2021

Dan the manager and his staff make you feel like your family. The furniture may be dated but the hotel is very clean. You have a nice kitchenette with stove fridge microwave and dishes. The hotel is Ocean front.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying at our hotel and taking the time to share this exceptional review! It means a lot to us! See you soon!!

"My mini vacation"

5
peterrocha05, New Ellenton, South Carolina 11/11/2021

The staff and amenities were excellent, a perfect retreat for a cold weekend.my daughter, grandson and son-in-law were right next door, which was satisfyingly convenient. I plan on staying again in the months to come.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us! We really appreciate that and you taking the time to post this very kind review! See you again soon!

"Exceeded Our Expectations!"

4
BeachGrandmax4, Seneca, South Carolina 07/11/2021

Having children and grandchildren, we've rented condos or houses large enough to accommodate our family the past few years. When my husband and I decided on a last minute couples trip to the beach, we decided on the BW Ocean Sands Resort. Being reward members, we felt like it was a good option, but it really exceeded our expectations. The staff were professional, friendly and eager to help and the breakfast area was clean with attendants serving and complying with covid standards. Our room was clean with nice linens and pillows, and the shower was as good as ours at home. The view from our 5th floor balcony was spectacular! There are two reason I did not rate this a 5. 1)The mattresses were totally worn out and 2)the cable provider for the TV service is just horrible. This is certainly not a luxury hotel with all of the extra amenities, but if you are looking for a nice clean basic hotel, I recommend you give it a try!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking the time to share this exceptional review! We will definitely check the mattress in the unit you stayed!

"Great location, wonderful staff, and all those affordable oceanfront rooms!"

5
28christophert, Lexington, South Carolina 01/11/2021

This was my 4th stay at the Best Western Ocean Sands Beach Resort. It originally caught my eye because of the price of its oceanfront rooms. Then, I stayed the first time, and I was impressed with everything...the size of the rooms, the location of the hotel, the amenities, and the courtesy of the staff. And now, it's how I'm treated as a returning guest! Wonderful people working in a family-owned hotel! It's nothing fancy, and the rooms have become a bit dated, but it's absolutely a price-friendly gem for a beachfront hotel.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
SORRY FOR THE ISSUES YOU HAD DURING YOUR STAY, WE'LL WORK HARD TO FIX THEM. THANK YOU FOR YOUR COMMENTS.

"Best Hotel & Staff!"

5
User 28/10/2021

I have stayed at BW Ocean Sands for years now and this year was great as always! The staff is amazing and the location is the best! My First Choice every trip and have already started looking at dates to book for 2022.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Miss Janice, we really appreciate you staying with us all these years! It means so much to us! Thanks for all the kind words about the staff and for us being your first choice!

"Great Beach experience at a Reasonable Price"

5
Maryjane5863, Charlotte, North Carolina 27/10/2021

Great ocean view room with balcony on the 6th floor, free wifi, free parking, and hot breakfast for a reasonable price. All staff were friendly, polite, and attentive. Plenty of time to have breakfast between 7-10am. Ocean with clean beach is right behind the property. Highly recommend!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much, Maryjane for staying with us and taking the time top share this fantastic review! It means s lot! We look forward to having you with us again soon!

"Great Weekend Getaway!"

5
User 26/10/2021

The hotel was quiet, the staff was friendly, pools nice & clean, the Tiki Bar and the bartender gets an A+, let's not forget to mention the ocean view was amazing. It's an older hotel so that comes with what you would expect but everything was very clean and that I will not complain about!!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
THANK YOU FOR THE COMMENTS AND COME AGAIN.

"Great Location"

5
577wendyh, Charlotte, North Carolina 22/10/2021

Great location! The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting North Myrtle Beach

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future!

"Highly Recommend!!"

5
User 21/10/2021

I highly. recommend this Hotel! My husband and I visited for a weekend get-a-way. Wonderful clean rooms snd staff is attentive to your needs. Excellent location as well. Steps to the beach. Would definitely return to this hotel!!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much, Miss Danette for staying at our hotel and taking your time to share this wonderful review!

"Good location, but that's it"

2
rjt003Rockville, Springfield, Virginia 18/10/2021

You can't beat the location but this place is beyond tired and dirty. The carpet is so dirty that my white socks were black after walking around the room for a few minutes. Also, the bathtub had a bath mat in it that could not be removed. It was so dirty looking that I felt compelled to wear my flip flops in the shower. I basically did not want to touch any thing in my room the entire time I was there and couldn't wait to leave. A few good points, once the parking is explained to you, it's good and the staff was nice.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
SO SORRY FOR THE PROBLEMS YOU HAD DURING YOUR STAY. WE'LL WORK HARD TO FIX THEM. THANK YOU FOR YOUR COMMENTS.

"Randy"

5
User 15/10/2021

We happened upon the Ocean Sands Beach Resort approximately 15 years ago and have not considered booking anywhere else. We prefer the Tower as all the rooms are ocean front with a balcony and kitchen amenities.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Randy, thank you so much for the 15 years of repeat business! It's folks like yourself that keep us going! Looking forward to the next 15 years!!

"Great Trip!"

5
User 11/10/2021

My wife & I just took a quick beach trip. The accommodations were great and the beach was very nice for October. The Best Western is an older building, but it had been upgraded and was very comfortable.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking your time out to share this very kind review!

"Short visit "

3
Splash73, Lorrach, Germany 10/10/2021

Stayed for a short trip. Room was very spacious but has certainly seen better times. Very outdated interior with a very ingenious but weird kind of air-conditioning. Or why would there be a big duct where you expect a wardrobe. Needs renovation quickly. Breakfast in Covid times was nothing spectacular. Beach access is very convenient, all attractions good to reach. Parking in front of the room limited, but when parking across the road not a problem. Average place

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for visiting and providing this helpful feedback! Regarding the breakfast, most BW's have just a grab and go bag but fortunately, we know have hot items for our guests!

"BEST PLACE TO STAY"

5
Dan B, Bangor, Maine 06/10/2021

We have been here 3 times in 5 years and love it! The staff is amazing and the location is great. Open our sliding door and there is the ocean. They have a tiki bar that the staff is amazing and great drinks! We will be back next year!!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you, Dan for staying with us so many years and this awesome review! The Tiki bar has some drinks waiting for you on the house next time!

"Relaxing stay"

5
nelsonsusan43, Belpre, Ohio 04/10/2021

The room was clean and we had a wonderful view of the beach and ocean. The breakfast we had was good and everyone was friendly and willing to help with plenty of tables to set and have your breakfast.

"No value here"

1
BaronB1955, Dillsboro, North Carolina 01/10/2021

Considering the value and a better Best Western standard for their plus and suites This is willfully inadequate. Yes you paid a heavy price for a great location but beyond that the hotel was outdated and there was scum on the bathroom walls unacceptable.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really did try to locate you as having been a prior guest of ours but could not find any associated reservation. This review should be removed on that basis!

"“Wonderful Hotel”"

5
uniquegirl, Jonesburg,Missouri 30/09/2021

The hotel is a great place to stay. From the front desk employees, to the manager, to the breakfast, to the Tiki Bar, all were very helpful and friendly. It is a perfect location on the beach. The only downfall is that the rooms need to be redecorated, but everything else was fantastic.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking the time out of your day to post this fabulous review! We appreciate it so much and look forward to having you with us again soon!

"Great Location!"

5
User 28/09/2021

This is a great hotel! It's got a great location too, right on the beach. I stayed here when visiting several of my friends from the area. Great pool and gym. I will definitely be coming back to this location again!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you, Miss Alexa for this very kind review and for staying at our hotel! We look forward to having you back with us in the near future!

"Back to MB"

5
Debra G, Corbin, Kentucky 27/09/2021

This place goes above and beyond to be accommodating! From check in to checkout everyone was friendly and helpful. Lol, it's like your wish is their command. I can't say enough about what a great place this is! The rooms are clean, the breakfast is good and served safely in covered bowls, music at the pool/tiki bar on Friday….they are definitely a 10 in my book!

"sun and sand"

4
rgregory2021, North Wilkesboro, North Carolina 27/09/2021

Very nice resort. Our room was updated so we had lots of room. We were close to marts and shops. All went smooth. The breakfast was very nice. We could start our day with breakfast, juice and coffee. My granddaughters enjoyed it. The staff were nice and welcoming.

"Ocean Front Hotel"

4
H_cassi10, Cortlandt Manor, New York 26/09/2021

Great location in North Myrtle Beach. Room was well kept and clean. They upgraded us to a king suite upon our arrival. Tiki bar near pool easy access to beach. Rented beach chairs and umbrella. Totally enjoyed our stay, would recommend and definitely stay there again

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future!

"Long weekend get away"

5
User 20/09/2021

Great location. Close to great restaurants, shopping and golf courses. Very accommodating staff. Good breakfast offerings. Located right on the beach. There is also a tiki bar and lazy river attached to the pool area.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for this awesome review! We really appreciate you staying with us and taking the time to share this!

"Disappointed"

3
mransil, Pittsburgh, Pennsylvania 16/09/2021

Room worn and outdated; needed bathroom fan repaired - maintenance left bathroom a mess; hot tub filthy and had things floating in water; breakfast could have had more self serve options (aware of COVID-19); view was great; right on the beach; value not good for money we spent on room

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank for staying with us. While many Best Westerns only have grab and go bags for breakfast, we have scrambled eggs, potatoes, biscuits and gravy, bacon or sausage, cereal, breakfast bars, coffee, and juice! Wow...making us hungry just typing that!!!

"Great location/views /friendly staff /hotel needs a update"

3
User 16/09/2021

As BW Rewards member, we stay at lots of Best Westerns and while the BW Ocean Sands has many great amenities it is in need of a update badly. This hotel could be perfect if some upgrades and updates where done as far as the rooms are concerned. While it was clean, the bedding, furniture and decor are in need of a major update. They have everything else going for them such as the beautiful location close to the beach and a very helpful and friendly staff but the rooms are the negative. If this hotel was redone in a coastal theme with no carpeting, etc it would be perfect. With that said, we would probably not stay here again until that is done. Also, many guests were complaining about only having one elevator serving the entire building. The waits can be long if there are lots of guests.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and sharing this review. We will definitely take your comments into consideration while we make our updates this winter!

"Good/ Great"

4
Beverly M, Gastonia, North Carolina 10/09/2021

Friendly staff. Good warm breakfast. Rooms were clean but old. Gotba room with a great ocean view.. Carpet and AC very old. Remote control for TV in room did not work. Tiki bar had a wide variety of drinks, no food. Beachside. Overall good to great experience.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking the time to share this great review! Please come visit us again soon!

"Awesome View and Awesome Location!"

5
User 04/09/2021

This Best Western is right on the ocean and is worth the stay! Besides being on the ocean, they have two pools, a lazy river, and a hot tub as well! The view of the ocean was breathtaking! Our family had a great time on our vacation while in the North Myrtle Beach area! You will not regret staying here!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for this excellent review and for staying with us! We really appreciate the kind words! Please let us know when you decide to book again as we've got a little something for you!

"Great value for the money"

5
User 31/08/2021

Great stay, all the staff were very polite, friendly. ( all staff even maintenance guys prepping pool and cleaning around common areas in the morning). Rooms are fine, it's a beach hotel with a pool sand and water is expected. It's been a crazy year with COVID guests need to remember how hard these people have worked.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
" It's been a crazy year with COVID guests need to remember how hard these people have worked." THANKS to you for this comment. As understaffed as we have been, it's so awesome of you to mention this. We have truly worked hard and tried to make sure every guest has the same experience they usually have when staying with us. Honestly speaking, that has been the biggest struggle! Hopefully, we will be hitting on all cylinders in the near future! Please email us after you make your next reservation here as we'd love to do something for you!

"Used to be Better"

3
Megan L, Cuyahoga Falls, Ohio 27/08/2021

We stayed here 4 years ago in August 2017 and had a wonderful stay. We were very excited to return this year. We had a good stay but the overall condition of the hotel has deteriorated. The rooms have not been updated at all and are not very clean. They definitely need to be renovated. The pool area was okay but could be better maintained. There was a hole in the window between the indoor pool and the outside pool area that needed to be fixed. The Tiki Bar was great as it was before. Shelly is the best bartender! We had an issue with our room keys- They weren't programmed for our full stay and we got locked out of our room. This was corrected by the front desk. Also, we did not stay in the exact room we booked. The hotel did call us that day before we checked in. They were polite and offered us a similar room without a sofa bed. We did not stay in the exact room we booked, however. We do not plan to stay here in the future unless the overall state of the resort changes.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We apologize you did not have as enjoyable of a stay as you've had in the past. We are definitely planning quite a bit of upgrades and renovations this winter.

"Not worth the price."

3
ElKadete, Silver Spring, Maryland 24/08/2021

We Best Western because we had a good experience in VA a few years back. Unfortunately, this was not the case. For what we got, the price was not worth it. The only good thing to mention is the friendly and helpful staff. There is only one inconveniently place elevator, there is not enough parking spaces for the number of vehicles in building. Worst of all is that the parking does not have cover so the vehicles are in the hot sun during the day an if you arrive past 10 am from your outing the parking arrangement goes a couple of blocks away in a grassy area. In addition, the complimentary breakfast is not well supplied because when we arrived around 9 am, it had run out and had to wait 3-5 minutes two out of the three time we attempted. The two pools are small and have no towels available to dry off, you need to get them from the main office. The lazy river is a small ellipse which is nothing else than a moving water. There was smell of smoking in the build. It is very unlikely we'd visit this hotel again.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing this review. We do have 8 parking areas but the main areas are located just across the street from our properties. If you stay in a large resort, you could end up on the 3rd-4th floor of a parking deck! Most hotels do not supply towels for the pools. However, we do and have them at the Tiki bar or the front office.

"Worst ever! Dirty rooms."

1
sonyapatton, Charlotte, North Carolina 17/08/2021

Don't stay here. Rooms were Disgusting. The floors had food everywhere, there was human hair in the bathtub and even on the fresh towels that were provided. The room smelled like mildew. There were handprints fingerprints all over the mirrors and the doors.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are so sorry you did not enjoy the stay. Did you asked to be moved while you were with us? Because we do see that you were a guest of ours for FIVE days??

"Family vacation"

5
Paradise35226382461, Roanoke Rapids, North Carolina 17/08/2021

My family and I enjoyed our stay at Best Western @ Ocean Sands Beach Resort. Check-in was a little long because of all the guest in the lobby, but we were totally surprised when we finally got the room and saw that it had not only 2 Queen beds, but a Murphy bed, and a sleeper sofa near the balcony. Along with a kitchen and full-size refrigerator. I did not realize that all of this came with it when I booked the room. The oceanfront view was beautiful. The only thing that I had wished I knew ahead of time is that housekeeping did not clean the rooms daily. They only provided clean towels and emptied the trash. This information was not indicated on the Best Western website when I booked the room. Overall we really enjoyed ourselves and will definitely stay at another Best Western in the future.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Cheaper hotel for cheaper quality"

2
User 14/08/2021

When arriving, the young lady in check was very rude. Did not even ask for my ID to confirm my check in. Did not explain where any pools were or breakfast. This hotel only has a few parking spots by the hotel, which was not explained until I had to go back in office to find parking, which is across the street and if that is full, parking in a dirt yard two streets over is the next option. When we finally got to our room the last guest's food was still in the fridge. Had requested extra pillows which were not provided. When i phoned the front desk and asked she said they would look to see if they had any and provided ONE extra pillow. Elevator was very little as well which was an inconvenience as there is only one in the ten floor hotel.

"Reunion....Finally"

5
393alberto, Roanoke, Virginia 14/08/2021

Stayed at the Best Western Ocean Sands for our annual reunion with friends we met in North Myrtle Beach in 2007. After having to cancel last year we were excited. The hotel was great, 2 pools, a lazy river AND a Tiki Bar. The entire staff were friendly and helpful.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!

"Great Location, Terrible Service, Very Dated. Management has to go!"

2
User 09/08/2021

Loved the experience at the beach, the hotel has great location and great suites. Extremely outdated, dirty, bugs everywhere and no cleaning. The corporate needs to change the management, it's obvious they don't care about being hospitable in the business of hospitality. They are extremely short staffed, apparently need a lot of help. Apart from the dated state of things, they do not clean, you have to ask for fresh towels and toilet paper. The room had a musty smell, and they did not vacuum. Breakfast was a joke, & everything was given in a pathetic bowl. I also noticed the managements responses, very combative! Stayed at another BW , during the same week in Ocean City, MD, much better place, great service. Management has to go!!!!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are on a Limited Housekeeping Service due to Covid. Apart from that, we also could not locate you as having been a prior guest of ours.

"Annex + roaches!!"

1
User 07/08/2021

What a horrible filthy dump!! Arrived with family only to be informed that my husband and I would not be staying in the main building instead we would go to the ANNEX!! which was a god awful dump that was way down the road. The building looks like some old prisoner of war building, seedy characters hanging out smoking god knows what! Upon opening the door the overwhelming stench hit us full force, the smell of dank nasty carpet, it was an ugly old room, we were horrified!! We entered and I was freaking out because this looked like a typical “roach “motel. We were not comfortable opening our suitcases, not wanting to take any “friends” home with us so they remained closed, we slept in our clothes hoping and praying there were no bedbugs which honestly we did not see. At about midnight I had to go to the bathroom, I put on my shoes and used the light on my phone to inspect the surroundings, didn't see any bugs so was feeling a little better until I was coming back to the bed and saw a ROACH running across the nightstand I completely lost it, took my shoe off and beat it to death, then threw my shoes away! It made me feel so anxious and nauseous that I could not sleep at all, because you KNOW if there is one roach there are plenty more, I was terrified one would crawl on me whilst I was asleep, I wrapped a sheet around myself and stayed on high alert ALL night. Actually there was no danger of me falling asleep, every hour on the hour people were pounding on the door next to us, I could only imagine what was going on, nothing good!!! The next morning we were out of there, my husband got a refund for the rest of our days and we sadly left our Daughter, Son-in-law and Grandchildren behind, vacation ruined. Please do not stay here!!! By the way my husband is no light weight, he is ex military and has been all over the world, for him to say that this is the WORST place that he has ever stayed at says it al!!!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
This review is extremely suspicious and should be removed. This "guest" could not be verified.

"Yikes!"

2
I5731SCjenniferd, Akron, Ohio 07/08/2021

Don't go! The photos on the site are deceiving. We rented a suite which should have included a stocked kitchen. There was hardly any silverware (2 forks, 2 spoons) and only 2 pans. No pots to heat sauce, noodles, etc. No drinking glasses. We stayed for 5 days and never had the beds made. I eventually had to ask for housekeeping to do a quick sweep after day 3 because there was sand everywhere. Dead cockroaches in the stairwell. Lights by the pool area were burnt out and It was hard to keep track of the kids. Carpet was shredded in one area. There was black mold on the curtain and the room smelled like wet basement. Air conditioner unit smelled like it was leaking Freon. The smoke detectors were not functional. I asked for new batteries. One had been disconnected and the other was beeping. They did fix that for us because I refused to stay in the room until it was. Positives: it was quiet in the room even though there were a lot of families with young kids there. It is conveniently located with easy access to the beach. The staff is very friendly, but there were some things they just couldn't fix. Maintenance did come within 30 minutes of me calling to repair AC and smoke detectors. When I finally found a housekeeper she vacuumed the whole suite and had a beautiful positive energy. Complimentary breakfast was decent. Tiki Bar did serve delicious drinks and you'll need a lot of them to tolerate this place.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Sorry you did not enjoy the stay. Our kitchens are actually kitchenettes. They are not stocked like a kitchen inside a condo unit as we are a hotel so they are stocked with the basics only. The housekeeping service is a Modified Service due to Covid. This is recommended by the corporate Best Western office as a safety precaution for our guests and employees.

"We had a great time......."

5
alberta252021, Rock Hill, South Carolina 06/08/2021

The only thing I would change is housekeeping coming every day, we had a large group and needed towels and sheets every day. Sorry, but do something about the water pressure too. That sucked. The poolside bar was great, the lady there was very nice. The breakfast was great. I will stay there again.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us!

"Extremely outdated"

2
User 04/08/2021

Inside room was extremely outdated, worn out bedding, rusted appliances, worn out carpet, bath tub was had scars and scratches all over to the point it looked nasty. Water leaking down on the patio from the AC unit above us. Also, it kept us busy chasing large roach-like bugs and killing them. Needs a overall renovation on the interior.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We could not verify that you were a prior guest of ours. It's possible this is a fake review wrtitten by a competitor.

"Dirty smelly false advertising."

1
J4770GVann, Richmond, Virginia 02/08/2021

There is an annex building that isn't mentioned that you may be put in. It doesn't have a private balcony but has roaches. It's down the street from the main building on a busy road with no sidewalk. The main building is smelly and the pools were brown gray

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We could not verify that you were a prior guest of ours. But we did have a guest who wasn't happy with the Non Oceanfront room that they booked and paid for. Unfortunately, we were completely full and had no oceanfront to offer them. Instead of taking our offer and checking out with no charge, they stayed anyhow and decided to post a really bad review.

"Beach fun"

5
Laura S, Winston-Salem, United States 29/07/2021

Had a wonderful stay and enjoyed the hotel as well as the beach. Hotel employees are always so nice and friendly. Hotel is located close to restaurants, music, family fun and shopping. Will definitely stay there again on next visit.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook page for promos that you might be interested in. Looking forward to seeing you again soon!

"Average"

2
User 25/07/2021

Checked in first room wasn't very clean found bug in bed went to office and they gave us another room that was much cleaner but 2nd room had TV remote missing had a broken door handle in kitchen area that had duct tape around one side of handle and other side kept falling off, when to office and they brought remote up, the kids couldn't take a bath because the no way for tub to hold water. The room door was hard to open or close and the rooms need updated. The pool area was nice and the kids enjoyed them

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We did out best to locate you as having been a prior guest of ours but could not do so.

"Good, Kid-friendly, but older"

4
frito2018, Lawrenceville, Georgia 23/07/2021

Great location with very easy access to the beach. Tiki bar is awesome. Our room was spacious but very worn and dated. The mattress was old and very uncomfortable. Balcony was great. All rooms except in the annex have an oceanfront balcony/patio. Hot breakfast was excellent. This is a very kid-friendly place to stay. Parking can be a challenge - almost no on-site parking, and limited spaces right across the street. Limited access to beach chair/umbrella rentals - this is done by the City of North Myrtle Beach. Very convenient to restaurants and other activities. Staff is very friendly. The room was not cleaned while we were there, other than swapping out towels and emptying trash.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us!

"family vacation"

2
dgentry48, Clearwater, Florida 23/07/2021

There were 3 buildings with one building separated by two other properties. Outside not well kept. I suggest calling and verifying what kind of room you will get so you do not show up and get a different room than you signed up for. Average breakfast.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We only assign the rooms by what is booked!

"Motel needs rennnovation."

2
User 17/07/2021

Staff was friendly, but understaffed. The place needs to be rennovated from the front desk to the halls and rooms in the tower building. New lighter paint color would be pleasant in the hallways. We stayed 4 nghts and our rooms were not vacuumed once, no fresh sheets, beds were not made. Pillows are too soft. Only 1 chair in bedroom, only 1 luggage rack in a suite.

"Our go to for the Beach"

5
vacation013, Monroe, North Carolina 17/07/2021

Thank you again for another wonderful stay ! Front desk professional service . Fast check in ! Quiet ! Which we loved .Our favorite place to stay !! Room was great .No problems at all ! Of course we will be returning again .Love the TIki Bar !

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!

"Great Beach Hotel Option!!!"

4
susansadventures15, Province of Vicenza, Italy 16/07/2021

This hotel has great staff, amenities to include beach front and a tiki bar! The rooms with the kitchens even have a stove! Love how they separated the two sleeping areas and addition dresser with a tv!

"Great Place for Family"

5
User 03/07/2021

We stayed at the Best Western Ocean Sands Beach Resort for a family vacation. The staff was very nice and helpful. The rooms were very clean. I felt very safe for myself and my grandchildren. The pools were enjoyable and being walking distance to the beach was great. The Tiki Bar was a plus also. I would definitely recommend this Resort to others.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much, Miss Cheryl for staying with us and taking the time to share this exceptional review!

"Beach vacation"

3
User 02/07/2021

I enjoyed my stay, but there were minor issues. The room was never vacuumed while we were there, and we were on the beach, so sand was constantly being tracked in. The door would sometimes not close properly, the shower was terrible - the hot water had to be turned all the way on to get any hot water, and if you turned any cold water on, the water would automatically be cold. We were staying in the Annex which appeared to be a motel that was bought by Best Western. It seemed as if we were paying hotel and resort fees for a motel. We also had to walk a short distance to the main office to get breakfast. There was no sidewalk, so we had to either walk over uneven terrain (through private property and by trash cans) or in the street. I am sure my experience would have been different if I had stayed in the main building.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for staying with us and sharing your review. We are on a modified housekeeping service due to Covid and are still unable to perform daily maid service. We are hoping this ends shortly.

"Great Location. Bad Experience."

1
User 28/06/2021

Our team stayed here as part of a baseball tournament and this may have been one if not the worst hotel experience I have ever had. From checkin issues to broken appliances to dirty rooms there isn't much positive to say about this hotel. I will say the location is great.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry to hear you did not enjoy the Seven night stay! Our goal is the happiness of ours guests. However, if that cannot be achieved we are always willing to refund the unused portion on your account and let you seek lodging elsewhere. That said, you stayed all seven nights so we appreciate that!

"Beach vacation"

5
Steve C, Louisville, Kentucky 27/06/2021

Very fun and relaxing hotel. Would recommend. Lazy river was nice. As beachfront as you can get. Very clean. North Myrtle Beach is much nicer area than Myrtle Beach. The only downfall was the parking. Had to park across the street

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!

"Cute Hotel with a great view!"

5
b0bbie92, Bartlett, Illinois 24/06/2021

I loved that this hotel was on the beach with a pool option. I drove from Illinois with my 6 year old. Room was ready, clean with plenty of towels. The patio door/window were sparkling clean. Perfect! We had a great stay!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Very poor experience"

1
cddressler, Seattle, Washington 23/06/2021

Would not recommend staying at this hotel! Lacks parking, cleaning was less than stellar. Woke up with sore throat due to horrible smell in room. View was not worth the stay. What happened to BW's quality?

"Perfect for Our Family"

5
User 22/06/2021

Our family enjoyed our stay at this hotel. The staff was very friendly and helped us out when we asked. Yhe breakfast was decent. The room was comfortable with a great view and great location. The beds were fairly comfortable and there were plenty of places to sit. The shower was great, weird I know. My husband is very tall and is a big guy, and he always has a hard time with shower sizes. We liked the two different pool areas a lot. The hotel location was good for access to the beach. We did not have a vehicle though and there were not a lot of places to eat around us. We had to use Door Dash but that worked out fine. Overall it was a great stay!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much Miss Tanya! We really appreciate you staying with us and taking the time to share this wonderful review!

"My home away from home❤️"

5
Donnaannie, Ashland, Kentucky 09/06/2021

I highly recommend this hotel! I have been visiting this hotel at least once a year and sometimes more since 2012! Very friendly atmosphere!! Ocean front rooms that are just a few steps away from the beach! The staff are always accommodating and always willing to assist you! My home away from home! I wouldn't stay anywhere else while visiting NMB!!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking your time to share this excellent review! Please remind us when you're here again so we can buy you some drinks at our beach bar!

"Wouldn't Recommend"

2
johnnyo1218, Potosi, Missouri 06/06/2021

The only thing this hotel has going for it is being beach front. It is dated and our room was not clean - not the fault of the cleaning staff just old, stained carpet that smelled. Maintenance has been neglected on the entire property - rooms - pool / hot tub were dirty. Breakfast area is small and crowded - limited choices. You can just tell when a property has been neglected and this one definitely has been. Wouldn't recommend.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing your review. We did inspect our pool areas with DHEC just today and everything was found to be in great order!I will say, there is some calcium buildup on our pool bottom that will be addressed after the season ends.

"Hard working and positive staff"

5
andyindiana110, South Bend, Indiana 06/06/2021

We stayed for 5 nights in June 2021. The hotel is clean but a little dated. It is a great value. All of the staff we met were friendly, hard working and accommodating. The staff is the best I have encountered. They made the experience great.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Check out our Facebook page for promos that you might be interested in. Looking forward to seeing you again soon!

"Clean rooms with a beautiful view."

1
sdw853, Hiawassee, Georgia 02/06/2021

You cannot find friendlier staff anywhere! The beach view is beautiful and just steps away from the hotel. Having a kitchenette gives you the option of eating in, taking a picnic to the beach, or enjoying a restaurant meal at one of the many locations close by.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us! Judging by the kind remarks, we believe you meant to rate us higher than 1 out of 5! :)

"Change the carpets"

4
shunub3, Bridgeport, Connecticut 02/06/2021

Alright place just need to change the carpets in the room 311. And tell the front desk staff to not try to give people what they want them to have give them what they paying for. If you pay for a Queen suite give them it dont try to save it for there friends or family.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for staying with us! We only place people into the Exact room they book!

"Not the greatest"

3
jenpM280QU, Atlanta, Georgia 01/06/2021

The sliding door was broken and very old looking, I did not feel safe sleeping with the back door to the balcony open. Building needs renovation. It is not worth the price you pay for. Good beach view though.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry if the front desk clerks did not inform you about the security bar located behind the curtains which locks the door in place!

"Great place to stay!"

5
User 01/06/2021

We have been staying here for the past few years and I don't have any complaints,the staff is friendly and very helpful/knowledgeable. The tiki bar is one of my favorites. I'll be back the next time I visit!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit North Myrtle. We look forward to welcoming you back soon!

"A Great Hotel at a Great Location at a Reasonable Cost"

5
User 01/06/2021

We've been coming to the Best Western Ocean Sands Beach Resort for years. The staff is friendly and the rooms are comfortable. It's like coming home to us. This hotel is located about two miles north of Barefoot Landing (right in the heart of North Myrtle Beach). We look forward to our next visit.

"Worse experience EVER!!!"

1
User 23/05/2021

I only selected a one rating because you have to make a selection, other than that it would have been a 0 for me. So we decided to take out kids to the beach, found a nice 8/10 beach front hotel. We checked it around 7pm. Saturday morning, we complained about a leak in the bathroom and suggested our room be changed. The front desk said she would send maintenance, long story short maintenance talked to us Saturday and assured us they fixed the leak, so we continued our trip and walked to the beach. Sunday morning my son was taking a shower with my husband and the bathroom ceiling fell in and almost hit my son. Luckily I grabbed him in time but not before the the dirty water (possible feces) got on him. I let the front desk know about the situation and that my son or other children could have been seriously hurt. The manager (DAN CORTESE) did not care at all and blamed the guest upstairs in room 614 and stated that they did something in the bathroom to cause the leak. He showed no concern for my son and refuse to issue me a full refund after days of complaining. He stated “it was against company policy to issue refunds” I asked for corporate number and he wrote it on the back of a card and stated “it was nothing more I can do” Maintenance came and more water and debris fell down. They did not investigate the leak or fix anything. They put a new piece of drywall up. This could now happen to someone else's family or child. My son could have been serious hurt (he is a one year old by the way)

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We were made aware about a leak in the ceiling in this unit. Maintenance did go up and repair the leak. We were then informed the next day at checkout time, the same event was taking place with water coming thru the ceiling. The manager was informed from maintenance that the guests above this room had overflowed their bathtub causing water to run into the room below. A ceiling tile was found to be hanging in the guest's unit and some water was found on the bathroom floor. We always compensate guests when there is an issue and we DOUBLE the recommended compensation given us by Best Western Corporate. For this scenario, their recommended compensation was a 1/2 night credit. Instead, we doubled that and gave the guest a FULL night credit. The guest insisted on Both their nights free but that is not usual policy at all, especially since the guest stayed the entire time.

"Quick place to stay"

4
Socojsp, Boiling Springs, South Carolina 22/05/2021

My family and I really enjoyed our stay at Best Western. It was very quiet and the staff was very nice. The only complaint I have is a typical one. The beds are hard as a rock. Other that the bed complaint, Everything we encountered was nice and quiet and the beach wasn't to packed.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel!

"Great Stay"

5
User 21/05/2021

This was the 5th or 6th stay here. The middle of May. We were not disappointed..again! Room was clean, bedding was fresh. The staff is very friendly and helpful. The motel is in a great location with easy access to a ton of very nice restaurants and things to do. Not much parking in front of the motel, most is just across the street, which is not a big deal for us. We will definitely be back. Can hardly wait...

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us so many time and taking the time to share this excellent review! See you again soon!

"CHUCK AND GRANDSON NOAH"

5
User 14/05/2021

We had a great time as usual Ocean sands did not disappoint. I have been staying there for years and it has always met my expectations and more. The staff always goes out of their way to meet any expectations that I have

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for making our hotel your second home when you're in North Myrtle! Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips!

"Vacation"

5
User 13/05/2021

We always stay at OceanSands BW. Our first trip was almost 40 years ago. We love the ocean front rooms. 2 pools and lazy river pool. Breakfast served every morning. Always clean room and friendly staff. Can't wait until our next trip.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you all so much for the repeat visits to our hotel! We really appreciate that and look forward to having you back with us again soon!

"Excellent older property that is kept CLEAN!"

5
JimD692, Knoxville, Tennessee 12/05/2021

Well kept older property that is a excellent value on the beach! Elevator a little small for my handicap scooter. Lights out in hallway on second floor. steel staircase from second floor needs top step secured. Pool deck too slippery, need sandblast and coolcoat..... excellent clean property. Excellent value on the oceanfront.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!

"Not good"

1
User 11/05/2021

Too many problems to list, but I can't see how all the great reviews got posted. Not to believe the online reviews. My original review to TripAdvisor never got posted. Hotel was old, smelly in room, doors slam loudly, hallways narrow. Two incidents of guests out of control (drunk, drugs). One incident of heated argument between hotel workers, very intense and frightening.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
This review should absolutely be removed. Not sure if this person even stayed with us but we are sure that NO employee had any heated arguments!

"Never Again!"

1
User 10/05/2021

Parking was horrible. Even with hotel overflow parking, not nearly enough spaces. You could get a contact high from all the weed being smoked. Not family friendly. The exterior of the hotel is unkept. The room was outdated but clean. I won't stay there again.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We did our best to locate you as having stayed with us previously but were unable to do so. Trip Advisor, please remove this review!

"Long overdue vacation "

3
angiec984, Westminster, South Carolina 07/05/2021

Generally I'd give this hotel 5 stars, however, this time is different. It took 5 attempts to get our room keys to work (to the young lady at the front desk on 5/4, those keys weren't anywhere near cellphones as you incenuadted, this the main reason I'm giving 3 stars). The hotel staff upon arrival were amazing as usual. Thank you Dan for all of your help our first day. Mary, our housekeeper, was amazing! Thank you for all you do! We did have a difficult time getting fresh towels on Thursday,5/5. We will return!

"Quick stay in NMB"

4
hjchik, Ashburn, Virginia 05/05/2021

We already had another resort booked for a long weekend and wanted to come a day early, so figured we would give the BW Ocean Sands a try with a reward night stay. The staff was very friendly when dealing with us. It was nice that breakfast was served during COVID and there was a nice outside eating area. View from the room and the location was great. The only negatives about the resort are the parking situation (it was clear to us where we could park, but the front desk worker came out to confirm where we could park) and only having one elevator in the tower we stayed. Would stay here again.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that youen joyed your stay and I'm looking forward to having you again as a guest in our hotel!!

"Like coming home"

5
debs818, Cambridge, Ohio 04/05/2021

I have been staying here for over 10 years and have never been disappointed! The staff is helpful and friendly and the views are great, especially the upper floors. Though it's not a “luxury” hotel, guests are treated as if it were and any need has always been met. It's like a second home and it's location and accommodations are great for a laid back beach vacation! Thanks, Best Western!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for all the return visits! We really appreciate this and the fact that you took your time out to post this awesome review!

"Amazing place to stay besides parking issues the staff were amazing it's clean, family friendly definitely staying again"

5
User 03/05/2021

Great for family business or couples staff are amazing Amazing place to stay besides parking issues the staff were amazing it's clean, family friendly definitely staying again location to attractions and food and shows are good not packed and super busy like myrtle beach it's quite n laid back

"Great Value"

4
fredmcc56, Brockport, New York 02/05/2021

Ocean Front Rooms were Great. It is a perfect size for us, not one of those huge high rise places. Oh, and the bed/mattress was excellent. Very Nice and Pleasant Staff. We've stayed here before, sent friends who liked it, and we will be back.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner!!

"Great Location"

5
BryndaW1, Porter, Texas 28/04/2021

Only stayed one night but this Best Western was right on the beach. Michelle m, the bartender at the Tiki Bar was awesome. Made an outstanding Bloody Mary and was so much fun to visit with. Would definitely recommend Best Western Ocean Shores.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!

"What a view!"

5
C270ZZdb, Charlotte, North Carolina 28/04/2021

Big Ocean view, super clean room, great very comfortable bed. We decided to stay in North Myrtle for a change since most of the things we do are in North Myrtle. Excellent location. We'll need to stay more nights next time!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and taking your time to share this very nice review!

"Frendly , Clean , Fun"

5
User 27/04/2021

The resort staff were all super nice and helpful! Cant beat being right on beach and not to far from Barefoot landing and other activities. Pool was enjoyable but it was great having both options right there. Rooms were clean and staff again always helpful .

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and sharing this very kind review! We look forward to seeing you again soon!

"Not the Best - Very Disappointed"

2
User 25/04/2021

Have stayed at this property many times. It is a great location, and has ocean front rooms with a fabulous view. Most of the staff here is great. We recently returned from a 5 night stay, actually we booked 8, and left early to stay at another property. The breakfast staff was wonderful, especially Esther. Most of the employees were pleasant. The property lis worn and dated.. I will probably not stay here again, We had a balcony smoker to our right who was at on the balcony smoking quite often. Other properties do NOT allow smoking on the balconies. Also, we had a dog barking in the room to our left. And then our dial on the oven was stuck. Maintenance came up and pulled it out and told us to be gentle when turning the dial, The most disappointing problem was the bed. It was awful. Both beds were awful. We complained after the first night, and nothing happened. They came into the room to clean and did not change the box spring or mattress. So, the next day, we slept in the other bed, which was just slightly better,. We complained again and after another phone call, maintenance came. He said it was the box springs. He just replaced the broken box springs with another used one. Originally we were told that they would check to see if they had a new mattress for us, but that never happened. The replacement box springs was slightly better, but not the best. We tolerated it, but were very disappointed with the beds. Pool area was too noisy for several days.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We apologize that we did not meet your previous expectations. The comfort of a bed on vacation is definitely important, however beds are subjective. One guest may want a soft mattress while another may like a firmer one.

"Highly Recommend"

5
BKW1206, Porter, Texas 24/04/2021

Location is right on the beach! Poolside tiki bar was so fun! Room was older but spotlessly clean and very well appointed for the price! Have stayed at 3 different hotels so far on this road trip. This is definitely one I would stay at again!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future!!

"Go To North Myrtle Beach Hotel"

5
Rowe332, Pittsboro, North Carolina 21/04/2021

This is our favorite place to stay in North Myrtle Beach. Very reasonable rates. Always friendly staff. Great ocean front rooms. Best walking beach, nice and firm and flat. We generally make it down to North Myrtle a couple of times a year. While we have checked into other hotels we always end of staying here.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!!

"Perfect place to enjoy the beach"

5
kenm323, Gresham, Oregon 19/04/2021

So glad we chose this property. Upon welcome it was clear the property was physically nice but the staff made it great. We had a room in the building adjacent to the lobby building and enjoyed a fantastic view and the pool area with Tiki Bar beneath. Great value and although an older property, well kept. We absolutely recommend and would stay here again

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Won't Do It Again"

1
Aussiebride, Raleigh, North Carolina 18/04/2021

So, we rented the King Deluxe Suite which has a double bed separated from the king bed via the bathroom. So when you enter the room, you walk into the first bed sleeping area. This place needs a LOT of work. I will say the bed was comfortable and clean. Don't look closely at the rest. It needs a complete overhaul. The sliding doors didn't work properly. The smoke alarm was beeping every few seconds (maintenance did NOTHING so we took it down). The locking mechanism fell off the door jam. It was a joke. I don't even know what to say about the marijuana smoking going on even outside at the pool area of the tower building. We couldn't even enjoy our balcony because the pot was SO strong AND all the cigarette smoking. Look, I know everyone does the best the can affordability wise. I get it. We booked this with about 2 weeks notice so felt lucky to get something affordable but well.......won't do it again. You get what you pay for. The clientele was on the rowdy side. That's putting it mildly. Just say no. Move along.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We did our best to locate your account with us but could not do so.

"Beach trip"

5
kmrmom, Charleston, West Virginia 18/04/2021

We had a wonderful experience. My son & his friend totally enjoyed the pool and the view. Short trip but very relaxing. We will stay there again next time we travel to Myrtle Beach. Thank you for an enjoyable stay

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Loved the ocean views and waves"

3
Patricia S, NJ 17/04/2021

I will begin by saying the location of this hotel is perfect. We always love to be right on the water and this hotel did not disappoint. Our room was directly over the pool so the noise of the screeching kids was ever present, even late at nite. There's also a tiki bar that has music playing. Sometimes the music volume is ok, other times it's so loud you can't hear the waves! The balcony has two worn chairs and no table for drinks so we pulled the ottoman outside, I'm sure we aren't the first to do so. A small table out there would be very nice. The AC was loud but worked ok. Beds were ok not the most comfy but the pillows were in dire need of replacing. So lumpy and worn, as well as the the blanket on the bed. It was worn and needed to be cleaned. Bathroom was normal size, nice granite top. Our hairdryer started to smoke so we called the desk, next morning they brought a brand new one. Small kitchen was useful, there was a coffee maker, small fridge and microwave. Breakfast and coffee served in building next to ours. Housekeeping came in each day and took our trash, made beds, gave us clean towels. No complaints they were great! All in all it wasn't a bad place just needs some updating.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for staying with us and sharing your review.

"Rating"

3
User 12/04/2021

The light in the bathroom did not work the entire stay, which we stayed from Thursday to Saturday. Reported it and was told they could not get any maintenance men to come in. I did get a 25.00 credit for the inconvenience

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are very sorry the light in your room did not get fixed while you were in house. We will check with our maintenance department to find out what happened.

"Family vacation"

5
emilyblake2021, West Salem, Ohio 01/04/2021

Right on the beach. Awesome tiki bar. Good breakfast. Reasonably priced. I didn't like that they put the blanket under the sheet so I didn't see it and went and bought a couple blankets. So I spent money I didn't need to but oh well. My fault.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Sorry about the triple sheeting method. That is a Best Western practice and sometimes it can be confusing. Thanks so much for staying and sharing this great review!

"Very nice hotel"

5
Andy G, Breezy Point, Minnesota 27/03/2021

Michelle at check in was pleasant and recognized us. The view was amazing. Parking is was the only real downfall, it's across the street. The area is high traffic due to its location. I'd definitely recommend this hotel.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much Andy for staying with us and giving us such a great score! We look forward to having you with us again soon!

"Bed mattress was most uncomfortable."

3
David R, Raleigh, North Carolina 25/03/2021

Could not get a good nights sleep on their lumpy and hard mattress. This is an older property but is super close to ocean. Front desk was not staffed properly and phones were not answered. I was at hotel three days in an ocean front room also overlooking pools (Tower Bldg) an never saw them clean the pools of decking. Apparently they are working with a skeleton crew. The staff was friendly when you could find them.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying and sharing your review.

"Great Team and Property!"

5
User 24/03/2021

I stay here every year as the Team here has made everything perfect! Every request is handled with care and concern. I adore the clean rooms right on the beach front. Breakfast in the morning even with Covid is great! There was a mix up with one of my tee times that the golf course wouldnt work with me on but Dan made it right and got me to an even better place! Thanks Dan! Dont forget the TIKI bar for gathering near the beacha s well. Dan and Team will make sure its right for you!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for the continued stays with our hotel! We really appreciate our repeat guests and look forward to having you with us again soon!

"The way to stay"

5
pf56001, Charlotte, North Carolina 24/03/2021

In the age of computer everything the way to stay is simple face to face communication to be directed to answer your questions and get out the door when vacationing. We found this hotel to meet all of our needs as usual since Best Western has a huge collection of places to go to and stay in comfort. Stay here is on our list of to do again, we hope shortly. Pat Fitz Charlotte N.C.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!

"Nice location "

4
kgrove1, Asheville, North Carolina 22/03/2021

The location was great. Convenient to lots of attractions. Hotel is older but the rooms are clean and comfortable. Beautiful views. The constant smell of pot was a huge deterrent and parking is limited. Btw don't park between the lobby and the tower. That is beach parking and it's a $25 ticket. Staff is friendly. For the price, it is worth the stay.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for with us and sharing this nice review! We do our best to let our guests know Not to park in the public beach access lots as the city seems intent on ticketing everyone without a pass.

"Lovely place to stay"

5
User 20/03/2021

This place is really nice. The pool area was quiet. Everything was clean. Staff were friendly and helpful. Everything in our room worked properly. I really enjoyed our stay. I will definitely go back eventually.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!

"Best location and employees"

5
Karen P, Concord, North Carolina 16/03/2021

Always stay at this resort when vacationing at Myrtle beach. Very friendly and helpful staff, feel comfortable with their cleaning and disinfection procedure. Enjoyed a hot breakfast on Friday and weekends, location great to get to attractions, room decor a bit dated but functional and comfortable.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!!

"Great stay for a short getaway"

4
cathleen c, North Carolina 12/03/2021

Loved our beachfront room! It was large, with a small kitchen. The view was nice, and we watched the sunrise each day from our balcony. Only reason I can't rate at 5 stars is because the front desk staff were not very friendly. They ignored my check in request, and barely acknowledged my existence at checkout. Good help is hard to find I guess.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for staying with us! We apologize we couldn't locate you where you requested. We always do our best to honor requests but sometimes we are just not able to do so. Especially when we are 100% full like we were during your stay! As far as our desk staff not acknowledging you, there is no excuse for that! We will correct this!

"Peaceful"

5
Laura S, Winston-Salem, United States 15/02/2021

During this winter month of February, it is nice Nice to just get away for a few days. My stay was relaxing and peaceful. I visited with family, friends and shopped. I enjoyed the seafood and even tried a new restaurant.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Miss Laura, we really appreciate you visiting us and then taking the time to share this very nice review! Please come visit us again as we will have a few drinks waiting for you at our beach bar!

"Wonderful, Safe Winter Vacay"

5
erika9474732, Statham, Georgia 09/02/2021

We have stayed here many times but it has been a while due to Covid. We decided to come during winter so our kids could see the ocean during a non peak time. We received an amazing deal on our pent house room, the indoor pool and hot tub was great for the kids, the view was stunning, breakfast was good, and we felt very secure with measures taken to ensure safety for the guests and staff. The entire area had safety measures in place from restaurants to souvenir shops to grocery stores to shopping malls. I am glad we chose to visit and I would highly recommend Ocean Sands to anyone wishing to visit North Myrtle Beach.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks, Miss Erika! We really appreciate you coming to visit us so many time! As always, we will be looking forward to having you with us very soon!

"Nice Stay"

5
TParris13, Candler, North Carolina 18/12/2020

We enjoyed our stay. The room was oceanfront with a nice balcony. The room was large. The sleeper sofa and room colors could have been update for a more luxurious feel. The towels and sheets were soft which was great. Breakfast was OK due to the virus. We enjoyed ours in the room each morning after my husband picked it up. We would be happy to go back in the future.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Please come visit us again soon!

"Awful hotel, looks nothing like the photos."

1
User 14/12/2020

We stayed here for a family vacation in December. Room was not cleaned properly. Room and building were old, outdated, and dirty. Everything in our room - hair dryer, remote, doorknobs, shower curtain - was sticky and had clearly not been cleaned before our stay. Our remote especially said “clean remote” on it, but it was covered in food from the previous guests. We had to wrap the remote up in a Kleenex just to use it. In addition to the dirty room, several guests were playing loud music all night, and the smell of marijuana was present all weekend. What is most annoying about our stay is the fact that we paid a resort fee even though we went off season (December). Parking was terrible, we parked across the street from the main office. This is a terrible excuse for a “resort” and I definitely do NOT recommend anyone stay here.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We could not verify that you stayed at our hotel. We checked our communication log and found no issues reported in the past two weeks! Our rooms are kept up very well and double inspected since Covid-19. This review should be removed!

"Excellent stay"

5
User 04/12/2020

The staff here is extremely friendly and courteous. Staff very helpful. We needed extra TP and staff was very prompt. Even in the elevators, staff would speak and were friendly, you do not ever see that!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking your time to share this fantastic review! Please come visit us again soon!

"Best mini vacation in nov during COVID"

5
robbin59, China Grove, North Carolina 22/11/2020

I always have a good time.This time was different.Y'all are doing a fantastic job keeping everyone safe! I love best western ocean sands resort .This is the only place I will stay at the beach.Y'all have alot to offer!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit North Myrtle Beach! We look forward to welcoming you back soon!

"Great Hotel!"

5
User 20/11/2020

Took my 2 grandsons, we stayed in a queen suite and it was plenty of room for all of us! It had a kitchen with full fridge. Dishes and silverware also included. The boys loved the pull down bed and extra TV. The view was great. We will be going back again.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Always a pleasure to stay here"

4
WarrenKeithT, Randleman, North Carolina 15/11/2020

If you're looking for some 5-star hotel with a grande entrance with high ceilings and chandelier's you should go elsewhere. If you want a practical place to stay with nice amenities and a great location this is the place for you. I've been staying here for several years and the staff is always nice, the place is always clean, and the view is what brings us back every time.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook page for promos that you might be interested in. Looking forward to seeing you again soon!

"Myrtle Beach Stay"

4
wallaceswindell, Grantsboro, North Carolina 13/11/2020

Nice beach and view of the ocean . The room was decorated for the beach area which blended in with the atmosphere. Due to the restrictions now in place we couldn't experience the breakfast but the bag was a nice replacement.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon!

"Was ok"

3
pmask1972, Sevierville, Tennessee 12/11/2020

Did not like the parking situation nice area had hair in our bathroom and the headboard fell off the wall hit my fiancé in the head. But we were on the beach so we just dealt with it. Would probably try again because staff as nice and hotels do miss hair now and than and things break. Parking is what it is when space is limited.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We tried finding you as a previous guest but could not. We checked all of our communication logs and maintenance logs and didn't see where a headboard was reported. The headboards at our hotel are fixed to the wall so one falling would be a peculiar incident.

"Good location, friendly staff, needs updating"

3
chrmer30, Savannah, Georgia 26/10/2020

Pros: -Front desk staff was friendly and helpful -located directly on the beach -decent price -Comfortable beds Cons: -Rooms are dated, musty smelling -Grounds are somewhat dirty, down stairs ice machine/vending area a little suspect with cleanliness -Maintenance blowing off walk way directly outside of door way too early in the morning. -Still charging a “resort” fee, but I'm not sure what the resort part of the hotel was? Other: -parking can be a bit inconvenient. They have a lot across the street which fills up quickly and another lot maybe 30-50 yds down the street. -Would request a non ground floor ocean front room. The ground floor rooms have small patios that are directly in front of the pool and hot tub. Could see that being a huge issue if that area was crowded and you wanted to sit out on the patio. -During COVID there is no breakfast per say, just a grab and go bag which is best bypassed. (For the most part, it probably would just be better for them to say they don't have breakfast during COVID). -Housekeeping does not clean your room during your stay. You leave your used towels outside your door before 11am, and then they come around and tie a bag of replacement towels on your door handle. Same with garbage.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank for staying with us and taking the time to share your thoughts. We will look at the areas you mentioned need improvement. As for Covid-19, we are ready with everyone else to see this end!

"The worst place I have stayed in over 30 years... See my photos"

1
User 25/10/2020

Starting at the entrance. The lobby was not clean, the parking was not enough for the rooms so you have to park off site. When we got to the room, The door had been previously kicked in and the inside wood was screwed back with 3 sheet-rock screws. I could have easily pushed the door open from the outside. The glass sliding door had no lock mechanism and no way to secure it. The air conditioner compressor was very noisy. The carpet had a damp feeling to it and the room was dusty. The bathtub was yellowish along the bottom of the inside of the white tub. The fixtures were coming off of the wall in the bathroom. the walls needed cleaning and paint. There were stains on the wall between the bathroom and the living area. The beds were clean and fairly comfortable. At 8:30am the pool person started using a gas blower right outside our balcony ruining the morning coffee overlooking the ocean. The hallways are outdoor, which wouldn't be a problem except that the lighting was all off making for a dangerous dark area going to the elevator and rooms. This was October 23, 2020 and the rate was $133.87 all said and done, ridiculous for the 1/2 star it was. It would have been too expensive at $49.95

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We were not able to confirm you were a previous guest of ours. We have requested to have this review removed as it is suspect.

"My trip"

5
F9574WTjamesd, North Myrtle Beach, South Carolina 24/10/2020

This was my 1st trip since February my it was great (as usual). I always have a great stay with Best Western because they treat me like a VIP. The weather was great, 72-80 degrees all week long with no rain.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking the time to share this fantastic review! Please let us know the next time you visit as we have something for you!

"Great place to stay"

5
Donna E, North Augusta, United States 12/10/2020

We have always enjoyed our stay at this hotel. This was the first time since Covid that we have stayed. The practices they have in place are very good. I felt completely safe staying there. The staff are always friendly and knowledgeable and willing to help with anything. We have already made our reservations to come back in the spring.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you Miss Donna for staying with us and taking the time to share such a positive review. We're look forward to having you with us again soon!

"Beach and Golf Retreat"

5
mcappio, Key West, Florida 08/10/2020

I stay at the BWOC at least 4 times a year. The service is always fast and friendly. The rooms are always well maintained and the housekeeping staff will accommodate any requests. The best part is the value you receive for the price. There's no better place for the money. I'd recommend to anyone who enjoys nightly dining, daytime beach and golf. The owners are hands on and aim to please. Enjoy!

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us again! We really appreciate you taking the time out to share this exceptional review!

"weekend getaway"

4
User 05/10/2020

view was spectacular, good bed, breakfast bag was very unhealthy, heated pools not working. A map of property and where the different parking lots and amenities were located would have been helpful. Convenient location, wish they would have locked the pools at night, so no late night pool parties, would be great if the property was smoke free.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!

"Sanitation Issues, Rude staff"

2
Notyourmama2020, Marion, North Carolina 25/09/2020

Some of the staff was disrespectful and lied to me & my friend separately when expressing concerns about cleanliness of pools and cleaning schedule. Front desk young lady would walk off when we were asking for assistance. Pool staff made derogatory remarks & called us names in another language because they were asked to clean the pools properly. (Some of us understand more than one language.) Pools were not properly cleaned daily, just scooped out with a net after 2 days of complaints about masks, sanitation wipes being stuck in lazy river filter, main pool had sanitation wipes, sticks, leaves, money in it, indoor pools had oily film floating in water and dark, dirty water in both pool and jacuzzi the whole 4 day stay we were there.The indoor pools were not clean and never cleaned once during our stay so we never got to get in the pool, which was one reason we chose this hotel. The pulldown bed sheet and covering in second room had hairs on it between the top sheet and mattress cover sheet. Obviously the bed had not been changed and bed sanitized. The couch had candy wrappers and a plastic gum holder under it from who knows when. So I know the room had not been vacuumed properly and most likely not sanitized. We were missing many cooking utensils and silverware in the kitchenette. 2 of the staff were very polite but others were rude and acted as if it was an inconvenience to answer questions or when asked for assistance. Sanitizing wipes and masks were caught in the filter of the lazy river pool and wipes, money, tree debris, sticks, were in the outside pool, and the indoor pools had a greasy film floating on top of the water in addition to dark greenish color, flies bit me after putting my feet in the pool water so had to go wash them off in the shower. I would suggest training the staff to be courteous and respectful, hiring a new pool cleaning company, and training staff on how to properly clean and sanitize rooms.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are wondering if you reviewed the wrong hotel? A lot of what is said above does not apply to our hotel. Our pools are cleaned and inspected daily. As a matter of fact, DHEC was just out for their usual inspection and our pools areas passed with exceptional scores! You mentioned staying 4 nights? If someone was truly this unhappy we would actually prefer to refund their unused monies and let them go elsewhere with no penalty!

"Great beach getaway"

5
393alberto, Roanoke, Virginia 25/09/2020

Had a great stay at the Best Western Ocean Sands... This was our first trip in a while due to the COVID thing, we had a blast! Hotel staff went out of their way to make us feel safe. Every one followed safety guidelines and we never felt concerned. Great getaway after a long summer..... Would recommend to anyone....

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking the time to share this exceptional review! Please come visit again soon!

"Good value for amenities"

5
natalieo392, Bloomfield, Iowa 19/09/2020

This hotel has a lot of the amenities that cost more at other places. It was perfectly on the beach with easy view and access. The tiki bar had great options and the bartenders were friendly. Breakfast was in a bag (due to COVID-19) but was a good option for the limit. Loved our stay, we'd come back.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us! We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

"Nice for the money"

4
jd2nm, Taylorsville, North Carolina, USA 12/09/2020

Hotel was nice for the price we paid. Room was clean. Pools were very clean. Due to Covid breakfast items were limited but pretty good under the circumstances. Staff very cordial and helpful. Love the area, not as congested. Will be going back very soon.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!

"Beach review"

5
melissacR6414QU, Bristol, United States 12/09/2020

Everything was excellent as always. Excellent customer service. Great location to the beach and parking was good. Loved the tikibar01. Looking forward to going back next July and August. July will be our 30th anniversary.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Clean but needs updates"

3
User 12/08/2020

Hotel is clean but very dated. Rooms are dark. Dark carpet, dark walls. Needs to be brought out of the 90's and brightened up. No hot breakfast due to Covid, but did have bagged breakfast. No maid service. You had to put your dirty towels outside your door and they would bring you new ones. Since there was no maid service there should be brooms put in rooms to at least sweep up the sand and dirt. When this hotel is full parking is a nightmare. 3 or 4 lots scattered over a 1-2 block area around the hotel. Overall not a bad hotel, just needs a lot of updates.

"Amazing"

4
jcerovac22, Brunswick, Ohio 10/08/2020

I was satisfied with the cleanliness of the room and very happy with the view that the balcony provided being beach front on the 9th floor. Beds could be a little bit more comfortable but not bad at all. Would definitely stay here again.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and sharing this very kind review!

"Great beachfront hotel"

5
patricksU900MQ, Columbus, Ohio 27/07/2020

Wonderful hotel with semi-private beach, pool, tiki bar, hot tub, and a better fitness center than most hotels. The rooms have an excellent beach front view from the balcony. Adequate parking, and all of the employees were superb. 2nd time we've stayed there, and we'll be back.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Please visit us again soon!

"will not stay here again"

1
tammyanddanny2020, Ringgold, Virginia 27/07/2020

We stayed here for three nights. We had no room service because of virus so prices should have been better that they was. Room smelled musky and old, stains in sofa sleeper, air conditioner not cold enough, and the parking was awful. Had to sit and wait on someone to leave so we could get parked.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We did out best to locate you as being a prior guest of ours but could not do so. Perhaps you reviewed the wrong hotel!

"Far from a resort"

1
Ncjeepman, Boone, North Carolina 14/07/2020

Title states this a resort, its far from it. There are 3 buildings, we were put in the main building which is a run down, very old hotel, that has had a few face lifts over the years. Parking areas a scattered about, desk clerk pretty much told us good luck. Once unloaded we got on a elevator that lurched and shuttered like it hadn't been serviced in either along time or was at the end of its life span. We were told this was a smoke free hotel but once we were able to shove our door open ( yeah the door was hard to open too) we immediately smelled pot smoke coming in through the A/C unit. 3 complaints to the front desk and no one ever did anything, we had it pumped into our rooms for the 3 days we were there. Outside our room was a smoking area too, so you walked through smoking coming and going too. Shower knob for hot water was just stuck on, it was not screwed to the valve. When trying to turn it on or off it would rotate freely. The site says our room had a pull out sofa, turns out it was a pull out love seat with twin sized mattress, so if your bringing kids they better be little, ours were not. Breakfast is another surprise, its brown bagged! You receive a microwave biscuit, a piece of fruit, granola bar, & a 6 oz bottle of water. Staff at the front desk was kind of un-attentive, ready to provide lip service but that's as far as they went. And at check out never bothered to ask how the stay was. So if your looking for a resort, look elsewhere you can find one for the price you will pay to stay here. Oh yeah you do pay a resort fee at this old run down hotel.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
We searched to validate you as having been a prior guest of ours but could not do so. Perhaps you reviewed the wrong hotel!

"Clean and Relaxing."

4
Daphne N, Fayetteville, North Carolina, United States 07/07/2020

Although this hotel is dated and in need of some TLC, it is clean, quiet, and relaxing. The front desk staff is friendly, helpful, and efficient. We thoroughly enjoyed the pools and direct beach access. The tiki bar is moderately priced, but we found the hours somewhat limited. For those considering a stay here, I highly recommend paying a little extra for an Ocean View room. Also, bring your own float for the lazy river pool as they are not provided. All in all, we would likely stay here again.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

"Another great stay."

4
I9289CBdavidn, Knoxville, United States 07/07/2020

This was our 15th year in a row staying here. We were here for 10 nights and had no problems. Rooms need some updating, but were clean. Staff did a great job. Great hotel for the price. Will definitely be back next year.

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for making our hotel your second home when you're in North Myrtle Beach. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips!

"Beautiful View but that all!"

2
User 06/07/2020

The view of the room are beautiful because you are directly in front of the ocean. But the room are dirty and need to be renovated. The carpet is damaged and the sheets are stained. But the employees are nice and helpful

BEST WESTERN OCEANSANDS BEACH RESORT HOTEL MOTEL RESORT, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Unfortunately, comments about rooms being dirty are a direct result of Best Western not allowing the housekeepers to enter the rooms due to Ciovid-19. This is done to lessen interaction and for the safety of our guests and employees. The rooms are very clean and inspected prior to the guests arrival. However, we are on the beach and of course sand builds up and with guests staying 3 or more nights, the rooms are deemed "dirty" from the lack of housekeeping service.

"Location great - Hotel Lacking"

3
mfuller2020, Greenville, South Carolina 22/06/2020

While the overall location of this Hotel was excellent the Hotel rooms, etc. were lacking. All Hotel rooms are non-smoking but we were unable to enjoy our balcony in the evening because of other hotel guests smoking cigarettes and Marjiuana on their balcony's - the smoke was unpleasant and overpowering! grrrr The bathroom electrical outlet was faulty thus the hair dryer was diffucult to get to work. Due to the COVID-19 restrictions the hotel did not have their normal breakfast, it is currently a "Bagged Breakfast." Not a great start to the day. Overall, I thought the hotel was overpriced for what we got BUT the location is perfect.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing your review! We are also missing our usual large buffet breakfast but we have have a bagged breakfast with a nice danish, muffin, or breakfast sandwich!

"Horrible Experience"

1
Sabrine B, Grover 21/06/2020

Room had mold behind Murphy bed. Tub had been patched. Bathroom ceiling was dripping water from above. View from the room was nasty. Upon arrival pool barely had water in it. None of the showers outside worked to rinse sand off you. WILL NOT RECOMMEND TO ANYONE

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We did our best to locate you as being a prior guest of ours but could not do so! Perhaps you reviewed the wrong hotel!

"Our North Myrtle Beach vacation 2020"

4
florenceyall39, Covington, Kentucky 21/06/2020

After researching rooms in North Myrtle Beach, we decided to book with BW Ocean Sands. When making the reservation I was very specific about wanting a room not on ground level. After making the 10 hour drive from Kentucky to North Myrtle Beach, we had to wait to check-in because our room wasn't ready then we were told we were given a room on ground-level right across the hall from the lobby. This is a high traffic area and quite noisy not to mention a terrible view of the ocean and the swimming pool was right outside our balcony so we couldn't even enjoy sitting on the balcony. I express my disappointment during check-in and was promised to be moved to a different room the following day. The following day came and not only we moved to a higher floor but we were put in the tower next door in a very nice suite. This room was on the 7th floor, corner room with a 2 queen bed bedroom with a view of Ocean Boulevard, a full kitchen, and full size refrigerator, coffee maker, stove, plates, saucers, bowls, silverware, a few pots and pans and a baking sheet. The living room was a good-sized room with a small table and two chairs, another big screen TV, a sofa that lets out into a bed and also a hideaway bed. The balcony had a beautiful view of the ocean, the pool and the Tiki Bar. I was very pleased with this room. It is a bit dated but everything in the room is in good shape. My only complaints about the room would be every night before we went to bed, we had to wash our feet off because when we walked Barefoot in the room our feet would get filthy. Also the bed skirts I could use a good washing or replaced, the curtains need to be washed and or replaced and I highly recommend shampooing the carpet and deep cleaning the uncarpeted part of the floor. Also was told at the front desk that's thanks to covid-19, there would be no daily maid service and if we needed fresh towels we would have to put them outside in the hallway by our door so they could be replaced with fresh towels and all garbage bagged up and put outside in the hallway. This was a bit of a bummer but understandable. It also was annoying to only have one elevator in this building that consists of 10 floors and all those rooms in the building so it was a challenge most of the time trying to get from your room to the ground level and vice versa. Long waits for the elevator. This hotel has two outdoor pools, a kiddie pool, a lazy river, an inside pool and a hot tub. All of these faces appear to be cared for and cleaned every day. The Tiki Bar was a nice touch and we did enjoy several delicious drinks from there during our stay. Another negative things to covid-19, the complimentary breakfast was not happening, instead they were serving what they called grab-and-go bags. These bags consisted of a small bottle of water , a piece of fruit like an apple or an orange and either a multigrain bar or a chewy bar. There was always coffee tea and hot chocolate available in the lobby every morning which was nice. At one point, they decided to try providing a hot breakfast. This consisted of very specific rules being set up in the lobby and one lady preparing eggs, hash browns and either sausage bacon or ham. Three different types of juices were available during this time also. She would prepare your plate and hand it to you. The area in which she was working was very clearly marked off so you knew not to go back there but thanks to some guests thinking the rules don't apply to them, the hot breakfast thing only lasted for 3 or 4 days during our stay and they went back to the Grab & Go bags. This hotel also has a washer and dryer available for guests use in each building. It's $1.50 to wash and $1.50 to dry. Located on the third floor along with a workout room. You can get quarters at the front desk and also purchase laundry detergent and dryer sheets but we packed our own. Everyone we encountered at this hotel during our stay was nice polite and friendly. Another negative would be the parking. The parking here is horrible! There is a section of parking spaces that separate the two buildings that are not part of the hotel parking. You can only park there if you have a handicap placard or a city sticker otherwise you will be given a ticket. They also have parking in a couple of lots located across the street. We had a couple of nights where we came back from shopping or whatever and couldn't find anywhere to park. Anytime we needed anything, all I had to do was call the front desk or stop at the front desk and request what I needed and my wish was granted. They do go out of their way to make sure you are happy here. I would definitely stay here again. Like I previously mentioned, this was our first time visiting North Myrtle Beach and we really enjoyed it. It's much quieter and less crowded than Myrtle Beach. This is a nice pace for us since we are a bit older. Very family-friendly place. Play see my attached pictures.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!

"It was ok"

4
User 18/06/2020

I should have been made aware there was no longer a buffet going on. The room we stayed in was clean but very dated. The elevator had issues as well. It shut down for 5 hours one day and we were on the 10th floor

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank for staying with us and sharing this very kind score!

"Pretty dissapointed"

2
User 18/06/2020

Pros: location on the beach is nice, staff is very friendly. Tiki bar staff are nice. Cons: parking is a nightmare, literally. The room was filthy, looked like it hadn't been cleaned properly in months. The carpet was gross, bathroom is teeny tiny, with nowhere to hang any towels or bathing suits to dry. The decor is in need of serious updating, the place just looks run down. Even if your place is outdated, you can still keep it clean! We got a hot breakfast one morning, then a sack breakfast the next with no explanation why. Also, we went out to eat and I forgot something in the room. My husband went back to get it, and forgot he didn't have a key card with him. He stopped in at the front desk to ask for a new one, and they just gave him two new key cards.....NO questions asked!!! Didn't even ask for his ID!!!! That is scary to me, he could have been anyone, and they just gave him two new key cards no questions.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We did out best to locate you as having been a prior guest of ours but could not do so. Perhaps you reviewed the wrong hotel?

"Weekend stay"

4
ol129lt, virginia 15/06/2020

Best western Ocean sands Myrtle Beach is a little outdated does needs a facelift. However it's very clean, room was very clean and cozy. We were put in the annex side which is 2 beach houses down from the main hotel. Now it stated in the details ocean views, but there really isn't an ocean view unless you angle your head to the right. But saying all this it is situated right on the beach ,and very handy for carrying beach accessories. Pool , tiki bar all Decent , I feel due to COVID the hotel customers including children were all so happy to be enjoying the amenities , so any pool was welcome . It's a good hotel for the price you pay and front desk staff were very friendly and helpful. Breakfast is served by staff member who was A very pleasant and accommodating lady . Breakfast was good to say it was free! I would recommend this hotel , for a couple of days stay get away which was much needed after lockdown restrictions have been eased.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can do for you!

"Never Again!"

1
365BeachLover2020, Raleigh, North Carolina 14/06/2020

Old, old hotel. Broken items, poor check in experience, A/C barely works, reservation was messed up, room not that clean, and no housekeeping (at the beach)! Ocean-front is better than street-side, but will not accept use of points for ocean-front!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We attempted to locate you as having been a past guest of ours but could not do so. Perhaps you reviewed the wrong hotel? Trip Advisor, please remove this review!

"Never Again!"

1
Elizabeth Z, Raleigh, North Carolina 14/06/2020

We stayed last Mon. PM and checked out Fri. AM for 3 days at the beach. A nightmare! Before nor during check in, were we ever informed there is NO room cleaning during our stay (beach sand!)! {Put towels outside your door and later clean towels in plastic bag are hung on door knob. Leave trash outside door and given new trash can liners later.} Tues. AM. we get knocks on our door (early) and the front desk had us as a "no show"! OLD room, old A/C (lowest room got was 71-72 degrees), ONE elevator for LOTS of rooms. Would NOT accept points to stay in ocean front room! VERY few carts to use in checking in/out. (Wait for elevator, 9th floor, not interested in carrying luggage up/down 9 flights of stairs) & then lug across the street to limited parking! Got locked out of room next to last day & back to get re-keyed [in different "lobby building" next door]! Room lock very hard to work! Bath sink very slow draining. Wanted tub -- ok, but no drain closer - was given rubber flap to cover the next day! Ten floors and ice machines ONLY on 3rd & 7th floors! Vending only on 5th & 7th. Breakfast (none due to COVID, but grab & go) in different "lobby building," so never got. You get the idea -- don't stay!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
This appears to be a duplicate review? As we mentioned previously, we are only following the lead at Best Western Corporate concerning the Ciovid-19 precautions. These include a limited housekeeping service with the housekeepers not going into guests rooms for the safety of the employees as well as the guests. We are replacing all linens as needed and tying, putting them in bags, and tying them to the doors. Second, breakfast has been a grab and go bag as the breakfast areas at Best Western are extremely crowded and as everyone know, this is a concern under the current conditions. The to go bags are another measure recommended by Best Western for safety concerns for our guests and employees! regarding Best Western points, the hotels are no longer able to redeem points at the property itself. This has to be done by the Central Best Western department!

"This place is rundown and needs work!"

3
mariafL714BG, Maumee, Ohio 13/06/2020

We have been staying here for over 15 years. The place is being neglected and needs updating desperately. The staff used to recognize you and treat you like family not anymore. Numerous broken things in our room were never fixed during our stay.

"Best Western Ocean Sands Beach Resort was the BEST!"

5
998lydiab, Salisbury, North Carolina 05/06/2020

We booked a last minute getaway from NC, to visit the beautiful beach & open restaurants of SC, for Memorial Day weekend. I could not have been more pleased with the value we received for what we paid. We had an ocean front king room, with a gorgeous view. Our bed was very comfortable and our room was quiet. We did not encounter any problems whatsoever. The staff was excellent, from Earl the Pearl who gave us such a warm midnight welcome, to Cassandra in housekeeping and the management team. The location is perfect, being ocean front, and a short walk to Molly Darcy's Irish pub and the Beach Wear store across the street. I loved this little gem of a 3-star hotel, that was big on 5-star service and I would definitely recommend it to friends and family!

"mini get away with family"

4
becplum, Kannapolis, North Carolina 03/06/2020

our room was very clean.Staff was friendly,housekeeping and front desk.. Easy access to the beach.It was quiet and relaxing. Enjoyed our stay and plan to stay there again in the future. I would recommed Best Western to others.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future!

"Great views , room and staff"

5
isenhourproperties, Concord, North Carolina 02/06/2020

We loved the view the room was clean , the staff were all great. We loved the balcony parking was a little tight but it was manageable. Each time we asked for something it was took care of very quickly!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future!

"Great Day at the Tiki Bar"

4
Grace1107, Ridgway, Pennsylvania 02/06/2020

We visited the Tiki Bar at the Best Western Ocean Sands Beach Resort. The server was Amy and she was very attentive, friendly, and made the best drinks. We enjoyed our conversation with her. We look forward to returning and hope Amy is working when we visit.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff!

"Great little get away"

5
Heather B, Philippi, West Virginia 02/06/2020

We stayed here the week of May 25. Although the hotel is a little out dated and needed a little TLC, it was clean and the staff awesome!!! We really enjoyed the pools, hot tub, and the Tiki bar! The kitchen in our room was such a help too since not a lot of restaurants were open to full capacity. The beach was clean and all the people were super friendly.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking time to review our property. I am glad to hear that we will be your choice when you visit North Myrtle Beach. We look forward to welcoming you back soon!

"Anniversary stay"

5
User 31/05/2020

We enjoyed everything at our stay with Ocean Sands Best Western. The room was clean and we enjoyed our time. Tiki bar was great. Kristen and Amy were very nice and we enjoyed our time talking to them. Pool was clean.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks Miss April! See you again this summer!

"Very Nice Getaway"

4
OhioEnglishTeacher, Gallipolis, Ohio 29/05/2020

My family and I recently stayed here just to get away for a few days. We have stayed here multiple times and plan to return. The front desk staff is extremely nice, very professional. Even though the breakfast bar was closed because of the COVID restrictions, the grab and go food wasn't bad at all--it was enough to get you through, unless you're a big breakfast person, which we really aren't. Plenty of parking available, and the beach wasn't crowded-a big plus. My only issues were that there was a water bottle in the floor of the room when we arrived, the iron didn't work, and we didn't receive any maid service, so our trash (which I had taken out once) was overflowing when we left.

"Decent with problems"

3
bremaria123, Albemarle, North Carolina 27/05/2020

The rooms were decent but outdated. The pull out couch was very outdated and smelled wired, the pillows were super small on both beds and the refrigerator was a mini which is also to small. The air in our room was on 69 but it felt like 74. The pools were an amazing size for kids. The pools bathroom is the office bathroom which is convenient that were the pools were at. The pools closed at ten but a women at the front desk kicked us out 15 minutes early on may 25. The parking is absolutely horrible, we asked serval times were to park and we still ended up with a stupid 25 dollar parking ticket. I was told we were not allowed to rent golf carts but someone had one anyways which my kids were looking forward to rent one. The last day the pool was closed for maintenance. The worst part was the parking because we got the freaking 25 dollar parking ticket.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us! We have been trying our best to alert the guests Not to park in the Beach access between the buildings as the City has been ticketing people. They have signs posted that it is Pay parking but they are small and folk's are missing them.

"Great Hotel! Great Price!"

4
User 22/05/2020

Clean and comfortable. Our queen sleep would have slept 8 (we were a group of 6). Our suite included a kitchenette with a full size fridge, a microwave, a coffee maker and an apartment sized 4 burner electric stove with oven. Amazing staff people.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!

"still excellent amid pandemic"

5
Michael S, CLARKSVILLE, United States 18/05/2020

We had to get away from our state to a newly opened North Myrtle Beach SC. We, of course chose our favorite Best Western Ocean Sands. In spite of having been closed for quite some time, everyone there gave us the service they always have. Breakfast, of course had to be amended to paper bags, but all was well. Reasonably priced, clean rooms, excellent employees!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Please come visit us again soon!

"Average: sleepless in NMB, SC"

3
werthers206, Greenville, South Carolina 09/05/2020

Average was an accurate rating for this day. Bed for the most uncomfortable I've ever slept on, the TV didn't work when we got there. The maintenance man appeared quickly and fixed it so the TV was operating, but it is obvious that the service with the TV did not come with the remote in the Room. It was difficult to select channels because they were a mix of digital and analog which I write-off to the service provider of cable to the motel

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We apologize you did not get a good night's sleep and will check out the beds in your unit. We do find that beds are subjective as the room you were in had been rented several times before your stay with no mention of any problems.

"Friendly, accommodating and great hospitality! Highly recommended!!!!"

5
nclra, La Crosse, Wisconsin 07/05/2020

Let Dan and his team take care of you! Its like a family in a respected chain! 5 stars for us on every visit! Ocean front rooms a tiki bar! Awesome breakfast buffet. Excercise center and a great price!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"Not the best"

3
GGSTOYS, Raleigh, North Carolina 04/05/2020

We decided to get away for a few days to North Myrtle Beach SC to go to the beach. Since we had a free night due to a promotion we decided to stay here. Big mistake. I requested a room with a shower only, which was not the case. Manager said there was no request. All pools were closed due to COVID 19, which, if I had known when making this reservation I would have waited another time to go. Breakfast was one apple, a bottle of water, a granola bar and an unripe pear, but at least it was filling. We both woke up the next morning with sinu headaches, which we decided were due to unclean carpeting and pillows. We decided not to stay another night and when we checked out my husband was told to "drop the keys". No thank you or even a question asking why we were checking out early. Beach was very nice. This was not a resort in any sense of the word.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We apologize but we are restricted as to the services we may provide due to the current World situation.

"Very average, dated hotel"

2
eeliechick, Neutral Bay, Australia 15/04/2020

Stayed here for 1 night exploring the local area and chose this motel based on price & reviews. The location was great, right on the beach with a beautiful view however that's where it ended the room itself was quite musty, dusty and carpet didnt feel clean at all. We couldn't wait to leave, it served the purpose but 1 night was more than enough. In future I will stick to Holiday Inn Express where the quality is consistent.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet expectations.

"Clean nice hotel. Friendly staff"

5
User 24/03/2020

The breakfast area was clean and constantly restocked. Staff was nice and very friendly. Second time staying at this hotel and will again as soon as the virus has cleared up. Thumbs up for Ocean Sands Resort. Love it!!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.

"Better than expected"

4
keithj273, SW Florida 21/03/2020

Best Westerns are not known for being the go to place for vacations (usually just an overnight place or low budget hotel). However, this exceeded expectations by being a well maintained, clean beachfront property. The staff works diligently to make guests happy, it has a nice pool area, and on site parking (a little snug, but still good). This was during the WuHan virus panic, so the breakfast buffet was not open (grab and go bags only). I would not only recommend but would stay again instead of more expensive sites. High praise indeed for a BW "budget" hotel!

"Myrtle Beach"

5
kcoulterlab, Quinby, Virginia 12/03/2020

From our arrival until our departure we found all of the staff to be very friendly. The rooms were very clean and we had a beautiful view of the sunrises. Breakfast was always well stocked and very good.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can do for you!

"On the Beach!"

3
senins2019, Elk River, Minnesota 11/03/2020

Beautiful area located on the beach. The room was average but definitely could use upgrading. The bed was comfortable and the mini kitchen had the utensils needed to prepare a meal. The internet service was good and the view through the sliding glass doors was awesome. The breakfast was ample but could use more items,

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future!

"Our home away from home!"

5
A2506LZjamesm, Taylorsville NC, United States 07/03/2020

BW Ocean Sands is an excellent example of "perfect modesty!" This is simply a nice, comfortable, clean, oceanfront resort with sweet and kind staff who go out of their way to be helpful when needed. The breakfast bar has something for everyone and the coffee is hot and delicious.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
What an awesome review! We really appreciate you staying with us and taking the time out to post this wonderful review! Please visit us again soon!

"Clean, friendly beach hotel"

5
hoped420, Endicott, New York 05/03/2020

We stay at Best Western Ocean Sands every year when we visit the beach, and we've been coming here for the last 15 years. Friendly, accommodating staff. Housekeepers who remember us from year to year. Love the oceanfront accommodations, The lazy River, the tiki bar, and the proximity to the beach. Highly recommend for families and couples. A great value for the money.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for making our hotel your second home when you're in North Myrtle. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future stays as well!

"Convenient location"

4
karenhC4765DH, Troutville, Virginia 29/02/2020

This hotel is conveniently located near House of Blues and Barefoot Landing. The beach is really nice as are the staff. The rooms are clean and the beds are comfy The free breakfast is tasty. Parking is limited

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.We look forward to seeing you again soon!

"Great Beach hotel."

5
ckelly12020, Sanford, North Carolina 28/02/2020

Always enjoy our trip to beach when we stay at The Best Western. We enjoy the free breakfast and the staff is very helpful. Rooms are very clean and comfortable. Parking is no problem in that they have two different parking lots.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!

"love it"

4
User 21/02/2020

Best Western Ocean Sands Beach Resort was great place to stay. The staff was friendly and helpful. Really enjoyed the complimentary daily breakfast followed by a walk on the beach. Would definitely stay there again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner!

"Primitive bathroom with no counter space and inadequate shower"

2
User 20/02/2020

Room was clean and adequate but the bathroom was terrible. Basically, the sink was on primitive type industrial legs with no counter space or shelf to put bathroom items. The shower curtain was on a curved rod that allowed the water to pour onto the floor while showering. The breakfast was good, but it was super crowded and confined to a small area for so many people. We waited about 15 minutes in line to find that the eggs were gone. Waffles and bacon were good. Overall, not a great experience for how much we paid.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry you did not enjoy the stay. We will be taking a look at the areas you mentioned and see how we can improve.

"Valentine Getaway"

5
User 18/02/2020

This hotel is an excellent choice. The staff are always very friendly and helpful. The location is great if you want to get away from the crowds and noise. Great view, good hot breakfast. Parking can be a challenge but it is still very convenient.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are glad to hear that you enjoyed your stay with us and that you would recommend us!. We hope to welcome you back to the hotel in the near future!

"GREAT STAY LOVED IT"

5
delaware1968, Sioux Falls, South Dakota 15/02/2020

Great staff & great location & great hotel & breakfast very tasty good selection & very clean the only think is they need new mattresses & pillows but we still had good sleep & they will do what ever they can to correct any issue you may have

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can do for you!

"Great place to stay"

5
Atwaddell0712, Lillington, North Carolina 10/02/2020

Nice and relaxing atmosphere. Room was clean and comfortable. Breakfast was very good. Dan and Sean,a the front desk, were very nice and helpful. Can't wait to come back again next month. Would definitely recommend staying here.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

"great staff and great price"

5
User 10/02/2020

room was great, had stove and fridge so we could have a nice meal in the room . breakfast was good just was a little busy and seating was limited.awesome view of ocean from our room and housekeeping lady was wonderful

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future!

"Our Best Family Vacation"

5
User 10/02/2020

We had the best time; from checking, throughout the week of our stay, to checkout. From the desk crew, to the kitchen crew, to the cleaning persons. Also, fun in the puzzle room!! Everyone involved made our stay the best time.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner!

"Pleasant stay"

4
User 06/02/2020

This was our first stay at this hotel and found it to be very pleasant. The location was perfect for the reason we were in town. Close to restaurants and other entertainment. Front desk was very helpful as well.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

"Best western"

5
grafk22020, Gainesville, Georgia 30/01/2020

I stayed on the 9th floor, great view of the ocean. Have lived in N. Myrtle for years and moved but nice to go back to a clean hotel. Breakfast is ok, waffles, eggs, etc and plenty of parking across the street.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with!

"Credit card overcharge 2 weeks later still waiting for a callback from HOTEL"

2
User 28/01/2020

We stayed here got 5 days during Christmas break. My credit card bill is showing higher amounts than the room invoice. I have called the hotel on two separate occasions. Each time I was told only Dan the office manager can resolve the issue. But for some reason Dan is not in that day. I have left detailed callback info for Dan. I have yet to receive a return call. This is customer no service. Service ends when you have left building.....

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
This is the first I have heard about this situation. I am here everyday except Tuesday and Wednesday so please call me at 800-588-3570 and I will be glad to assist you!...Dan

"Perfect Oceanview"

4
2013character, Charlotte, North Carolina 24/01/2020

Perfect Oceanview room. The tiki bar was open and planning to close soon. The pools are a bit small. I believe they must just meet the criteria for a resort to qualify for the extra resort fee. We experienced beautiful weather, and we were able to swim in the ocean. Pleasant surprise. Room was very comfortable. We plan on returning Very nice breakfast.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with!

"Vacation"

5
N2967CXjameso, Waltham 15/01/2020

I need a vacation and I did enjoy and nice relaxing. It was right on the beach. In the summer time the outside bar is opening. It does have indoor and outdoor pool with a l a lazy river pool. They do have ocean view rooms.

"Vacation"

5
jbgenth, Decatur, Indiana 11/01/2020

We enjoy staying there. Like the people and the location but was really disappoint on them for taking money from my checking account four days after we got home. When I called and asked them about it they said they had no record of that transaction. Really disappointed in them

BEST WESTERN OC... H, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Please contact us so we can get this resolved! This is the first I have heard about this!

"Great stay on the oceanfront with an efficiency kitchen."

4
James D, Hershey, Pennsylvania 11/01/2020

The front desk was very helpful with my booking error (Dan, Colin). What a beautiful view from the 5th floor Oceanfront. Breakfast was fresh and tasty. A walk on the beach made it all complete This is a must stay on North Myrtle beach

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit North Myrtle! We look forward to welcoming you back soon!

"Great place to stay"

5
Relax09335471980, Lillington, North Carolina 06/01/2020

Relaxing & Friendly. Room clean and very comfortable. The Staff is very friendly and helpful. Cost was very reasonable. We have already planned our next weekend getaway and plan on having many more. Thank you

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and taking the time out to share this wonderful review! We look forward to having you with us again soon!

"Are we at the same place"

2
M3943QJtheresas, North Canton, Ohio 03/01/2020

I read the previous reviews before I booked, I felt very happy and was looking forward to our stay. Arriving in the room I was shocked by the age of the furniture, the queen beds are full size, I complained and was given the same type of room but on a lower level. I did not find the coffee, esp the decaf available in the pm, or even hot water. Breakfast was adequate but was still limited. Seating was not adequate , could not leisurely enjoy breakfast. If the hotel was not next to a public access to the beach, it would have not had access as you would have to walk through the dunes, which you need it to stay off. The outdoor stair were painted black which made it unsafe, perhaps some yellow stripes might help.. The indoor pool area was stuffy and lacked any airflow as well ast the hot tub, the window should have been access for air flow..

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are very sorry to hear that you did not enjoy the stay. We couldn't help but notice that you were able to stay seven days with us! While customer service is our Number One Goal, we would never want someone top feel they have stay with us if they are displeased. We would have gladly returned your unused balance had you decided to checkout early.

"Cant beat the view"

5
User 02/01/2020

The Room we had was on the 10th floor and you can't beat the view for the price the hotel décor is older and the layout of the property is a little strange having to travel to different buildings to get breakfast or use the pool The Room I had was clean to my standards there were some issues you can tell the rooms are older and have seen their fair share of families come and go I would definitely recommend this hotel to those looking Deb bring their families in the have a great comfortable time but if you're gonna nit pick this hotel probly isn't for you

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations.

"More bang for your buck"

5
User 26/12/2019

I was so glad the breakfast was ample and I didn't have to leave the property to feed my kids. They had waffles, bacon, eggs, and cereal. It was more than most places who offer free breakfast. Much more than the typical continental breakfast.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!

"Awesome Stay!!!"

5
User 24/12/2019

Love the staff here. My daughter turned 8 years on Sunday and the breakfast lady sang happy birthday to her. It made her so happy. Even though the lady was busy cleaning Every staff member I came in contact with spoke to my daughter and I and smiled

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are so happy to hear that you and your daughter were pleased with the stay and our staff! We also hope your daughter had the best birthday ever!

"Best ocean front value"

5
tbennett2019, Mount Pleasant, South Carolina 23/12/2019

The staff is amazing. Rooms were spacious and squeaky clean. Location is ocean front as well as only a few miles from Barefoot Landing and Broadway at the Beach. Great value for the location. Can't wait to book my next trip!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank You so much for the wonderful review! We cant express our gratitude enough! We will be looking forward to your return. Happy Holidays!

"Our 2nd stay here and it was wonderful!"

1
User 13/12/2019

We live in Murrells Inlet and this was our second stay here at this hotel. We like to get away sometimes and even though we live close we use it as a vacation stay. This time it was too cold to use all the amenities but we love the balcony and having an ocean view. The staff is always nice, it's nice and clean and have a pretty good breakfast. We also love that the rooms come with a stove, microwave, oven and coffee pot. It even has some dishes and they include dish rags and dishwashing liquid. We love it here and plan on staying here again!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Miss Jodi, judging by your kind compliments, we believe you meant to give us a "5"(highest) instead of a "1"(lowest)! We really appreciate you staying with us and taking the time out to share this very kind review!

"Service one!!!"

4
Don H, Chiefland 12/12/2019

All staff was very helpful and the small maintenance problem we had was taken care of quickly and very satisfactorily! We were extremely happy to have the sink drain fixed so rapidly. We would certainly staff at this BS again and this was our first stay.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook page for promos that you might be interested in. Looking forward to seeing you again soon

"Best Western Never Disappoints"

5
User 10/12/2019

Customer service, cleanliness of the room and bathroom was amazing. As well as the breakfast bar. Food and coffee is always delicious. Their coffee and creamers are the best. Best Western Never Disappoints us no matter where we go. Whenever they aren't booked this is mainly the hotel our Family spends their nights at. Home away from home is exactly how it feels. S/O to Bill & Jose in N. Myrtle Beach, S.C for their amazing customer service! :)

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

"Great Stay."

5
Steven C, Mauldin, South Carolina 09/12/2019

Fourth stay in as many years. May try snowbirding in the winter months. Staff was super and met every one of our needs.We checked in on Monday after driving from Greenville SC and went to dinner that evening. We caught the Christmas show at the Alabama theater on Tuesday after doing a little Christmas shopping at the outlet stores We had lunch with relatives on Wednesday at Captain Naances in Calabash NC and visited the Christmas shop. Throughout the staff went out of their way to please. Myra's breakfast was great. Check in and check out were a breeze. We just like the place a lot.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip

"very nice"

5
User 06/12/2019

view was great. room was done tastefully. over all great stay. my english is very limited. so please understand that for me to write this the room was very nice. there isnt anything else i can add. thank you

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon

"Thanksgiving"

5
Eric B, Sumter, South Carolina 05/12/2019

Stayed here from Wednesday through Sunday Thanksgiving weekend enjoyed my stay very clean nice view of the ocean beds were comfortable staff was very generous breakfast bar was the best I've had in any hotel just an overall great time the only problem was that the Lazy River was shut down due to stayed here from Wednesday through Sunday Thanksgiving weekend enjoy it at my stay Very clean nice deal the ocean beds were comfortable staff was very generous roughest bar was the best I've had a any hotel just an overall great time the only problem was that the Lazy River was shut down due to a window washer piece of equipment being close by

"Best Western Ocean Sands N. Myrtle Beach"

4
matthewy462, Doylestown, Ohio 02/12/2019

This motel is older but well maintained . It has good amenities hot tub,inside outside swimming pools, tiki bar, lazy river that are well maintained but parking is inconvenient. Located on the beach with good access and great views the pricing makes it a great value .

"Totally great stay"

5
jfisco72, New York City, New York 01/12/2019

We showed up, we where so happy with the whole hotel, room was so clean, bed was great, bathroom clean,.. lobby was great, workers in loddy where so nice, gave us candy and water, we cant wait ti go again

"Myrtle Beach - Best Resort!"

5
wexfordhockey, Whitby, Canada 29/11/2019

Fantastic location that is absolutely perfect and beautiful view of the beach/ocean. Hotel is on a quiet street and very close to all amenities that are nearby Highly recommend this hotel location to all.

"Great Experience"

5
User 29/11/2019

A group of ladies and i sponsored a girls retreat for our mentoring program and the girls had a blast. The stay was smooth from checking in to checking out. Second shift made some GREAT coffee and Myra was a sweetheart at breakfast. Bathrooms are a little tight but we managed.

"Wonderful location, wonderful accomodations."

5
nestingdoll, Loudon, Tennessee 22/11/2019

What a wonderful place to stay, quiet and on the beach. There is a great breakfast every day. Nice tiki bar when the weather permits. Rooms were spotless every day and the amount of towels was wonderful too. We loved it and plan to come back.

"Service Wonderful - best ever!!! - Room not so much"

2
carlssue, Sumter, South Carolina 18/11/2019

The room was okay, but obviously needs renovating. Elevator shaky. Was moved into one room that floor was flooded, and other room that had roaches. Staff very apologetic and tried to make amends. Quickly found other rooms and took in account my age (73) and medical issues. Some of the best staff I have ever had the pleasure of being served by. The parking lot is not adequate and you have to park in areas not adjacent to hotel, which does not lend to safety especially at night. The office is not located in same building as the rooms. This means walking across an open area, day or night, rain or shine, to get to the office or breakfast. Love Best Western, love these employees, but the facility leaves much lacking.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry you did not enjoy the stay! I'm unaware of any of our room being "flooded". I will check with our maintenance supervisor to see what could have occurred.

"not a happy camper"

1
User 16/11/2019

room was dirty,there were roaches,sink didn't drain in kitchen,bed skirts didn't were torn and didn't fit the bed,there was mildew on drapes, had not service for maids for 4 days we had to ask for towels everyday then they didn't even speak english,

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are wondering if you reviewed the correct hotel. We did our best to locate you as having been a prior guest but could not do so! This review is suspicious!

"Great location"

5
User 11/11/2019

The Ocean Sands resort is perfectly located for a great experience at the beach and north myrtle beach. The rooms are well laid out, clean and comfortable. This hotel is very nice and highly recommended.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!

"Enjoyed"

5
User 07/11/2019

It was very nice staying at this place The stay was enjoying and it was a nice location they were friendly we enjoyed going outside and staying by the ocean and walking by the ocean it is very comfortable staying there

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much Miss Joann! We really appreciate you staying with us and sharing this fantastic review and score!

"good time"

5
User 06/11/2019

had a great week at your place. Ocean front room was great. staff were friendly and went out of their way to make us feel comfortable. we plan on staying with you on our next trip to myrtle beach. I would recommend your place to our friends and co workers. thanks for a great time.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for giving us this great rating and for recommending our hotel to other travelers!

"Friendly"

4
User 06/11/2019

I stay here twice a year. Its in a great location and the employees are great. The rooms could use a little update but other then that I recommend it. They have a very good FREE breakfast bar. From cereal, eggs, yogurt, fruit, bacon,sausage, to make your own waffles and pancakes. The ladies work hard to keep fresh food coming and the counters amd tables wiped down.... Good job ladies.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Than you so much for your repeat visits! We really appreciate your support and sharing this kind review!

"Reasonably Priced and Great Location"

5
Mary M, Knoxville, Tennessee, United States 05/11/2019

This is my second time staying at the Best Western Ocean Sands. Love that breakfast is included in the room rate. All rooms are easy walking distance to the beach. If you are more of a pool person it is nice. Had a good pina colada from their Tiki Bar. Our room was upgraded this year to a suite which was a nice surprise. I just love how friendly and helpful all the staff are. The location is an easy drive to many eating places and shopping areas. The beach is really nice and wide. I am already planning my visit for next October!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.

"Great hotel"

5
User 04/11/2019

Friendly staff great customer service great location close to everywhere we go I would recommend this hotel to anyone it ha a awesome Tiki Bar with hot tub and lazy river we normally come to this location twice a year

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank so much for this excellent review and for staying with us! We really appreciate you taking the time you took to share!

"Great stay! You Must go!"

5
User 28/10/2019

This place at North Myrtle is a must stay! The breakfast was perfect! The rooms were clean! The pool rocks! The staff were there willing to help and answer any and all questions! If you want to stay in North Myrtle this should be the top of your list! Just be careful about where you park!

"My Best Western"

5
a_star321, Charlotte, North Carolina 23/10/2019

This best western is centrally located to everything you may want to do or not do while at the beach with an awesome staff to serve you the tiki bar at the pool is also just another added bonus, I always enjoy staying here

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff.

"A 4 1/3 plus"

4
BuRickJr44, Fortville, Indiana 22/10/2019

The location was excellent and we had a very nice view.The beach was nice and easy to access.There were quite a few different things for us to enjoy while we were there.All the staff were very kind and hard working.Breakfast was hot and there were quite a few options on the breakfast bar.The only down sides were the room could use updating and parking could be a challenge at times.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one!

"Disappointing in more than one area"

2
User 19/10/2019

Small elevator & smelly breezeway, like moldy clothes. One elevator for 10 floors it took a while. Breakfast ok; waffles & sausage gravy good, but eggs were "pre-fab". Personnel were great. The place would have been ok if the room was not so disappointing. The only thing nice in it was the view but you had to get past the room's funky smell & old furniture. Carpet old & wrinkled. The tub drained slowly so you & the next one stand in 3 inches of dirty water. Worst of all, we requested a non-smoking room & received a room above a smoker. People are allowed to smoke on balconies so it just wafted up to our balcony & even into our room. They allowed us to move but we had another smoker below us. Could not enjoy the view outside unless we were inside with patio door closed. They have multiple buildings so why don't they make ONE building smoking and the others NON-smoking including the balconies. One final thing, we did not see that there were extra fees on TOP of fees and taxes... also we do not think that we received the price per night which we thought we booked it for. For example, next week on the same days it is about $25 less per night on the room rate itself. But we have no way to prove what we initially saw on the website. Our stay here was very disappointing to say the least. Our brother lives in Little River, SC but I don't think that we could stay here again when visiting. And if you hate smoke or mold smell AT ALL, steer clear of this place.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are very sorry you did not enjoy the stay. The only negative you mentioned at the counter was the smoking by others on the balcony. We sure wished we new about all the other problems as we have been glad to do our best to fix them!

"ANNIVERSARY Trip"

5
corinnec691, Westville, Indiana 19/10/2019

Room was very clean with lots of room. Staff was great. Loved the Tiki bar. Continental breakfast was very good with a large assortment of items. We were here for our anniversary and we will definitely be back.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations.

"Would stay here again"

5
Eiluj711, Gunnison, Colorado 19/10/2019

Happy with our stay. Clean room, free breakfast, nice employees. Only one elevator for the building we stayed in which sometimes took a while, but not a big deal, we occasionally took the stairs. Had a great time being right in the beach.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

"Nice stay for the fifth time"

5
User 17/10/2019

We enjoy this hotel. It has everything we need in a great location. The breakfast is better than many and opens early. The tiki bar is nice and is a great short break from the beach. It's always well maintained by caring staff.

"Best in area"

5
Michael S, CLARKSVILLE, United States 08/10/2019

We stay at this Best Western every time we go to North Myrtle. Perfect location, beautiful oceanfront, excellent breakfast, friendly staff and clean rooms. What more could you ask for!! This BW is best!!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much Michael, for staying with us when you are in town and telling everyone that you do! It means so much to us!

"Dirty, musty, unkept property!"

2
rosemaree7, Greenville, North Carolina 07/10/2019

This hotel is poor at best. Rooms dirty, old, musty smelling, beds terrible/hard, breakfast poor, no available parking, This is a low-poor quality property that should be about $60-75 per night. DO NOT STAY HERE!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are really disappointed to hear that you did not enjoy the stay. We cannot seem to locate a record of you departing early so we are guessing it couldn't have been that bad since you were able to complete the entire stay!

"The WORST"

1
44palmer, Pittsburgh, Pennsylvania 06/10/2019

Checked in Oct 5,2019. The guy at front desk at about 6pm was the most miserable person. Hotel has the worst parking arrangements had to walk up street to find a spot. Hotel is gross, outdated, NOTHING like the pictures they have online. Will definitely never be back!! The morning workers on Oct 6th were very friendly. Stay elsewhere

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We tried our best but could not verify that you were a previous guest of ours.

"Always great!"

5
User 06/10/2019

We love the Best Western Ocean Sands! Familiar faces, great breakfast, affordable price, great amenities! No surprises! We always know what we can count at Best Western Ocean Sands North Myrtle Beach!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We Love to be Loved! Thank you so much Mr. Kevin for staying with us and sharing this awesome review!

"Great location"

5
karenhC4765DH, Troutville, Virginia 06/10/2019

Nice hotel near to Barefoot Landing and House of Blues Free hot breakfast and nice, clean rooms. Friendly and professional staff. Parking is limited and can be a problem during busy times. The pool is a little small but nice

"time away at right price time to relax"

5
dunnritecarpet, North Carolina 04/10/2019

this is a great place to stay has 5 or 6 pools heated one too staff is great very helpful tonyan front desk dan front desk jimmy maint free eat in an 6 to10 lots to do in aera great for kids and if want all togather ask about 3 bed room suite seen it . as big as a ranch house talk to bill owner has good place to stay will be back try it your self.

"Excellent hotel, on the beach, clean, many amenities."

5
User 04/10/2019

Rooms were clean and free of odors. Breakfast every day was great. Many choices. All the staff were very friendly. Liked the ability to use the pool (salt water, no heavy chlorine), lazy river, and warm water pool, or just go onto the beach and into the ocean. Everything was close by and everything on the property was clean.

"Awesome place to stay!"

5
User 04/10/2019

A beautiful room with a great ocean view. Clean and well maintained hotel with great amenities. Pool and lazy river, Hot Tub, and a Tiki bar. Plenty of onsite parking. All on a beachfront with close access. It was just a wonderful stay!

"Great customer service"

5
User 03/10/2019

While the decor may be a little dated, this hotel is always extremely clean and the people are the friendliest and most helpful you will find anywhere. I even had a special request that my sheets be washed without bleach because I have a sensitivity and it was "no problem at all" for them to accommodate me.

"Customer service"

5
User 03/10/2019

Michelle was very polite and professional service,I would recommend this place to a friend and family, nice ocean view with a tiki bar and very nice pool alot of parking space across the street and under the building

"Annual Beach Trip"

5
herb77nook, Youngsville, Pennsylvania 27/09/2019

We try to head to the beach yearly, we have stayed here 4 times and made reservations for next year. Great value! Tiki bar is a lot of fun, the staff there are friendly and have local knowledge of dining and what to avoid.

"North Myrtle"

4
me_n_bill, West Virginia 26/09/2019

Parents moved from west of Surfside to west of Cherry Grove so we have started staying on the Norht End when we visit. We've stayed here 3 times now. Never have any difficulties. Everyone has always been very nice. No complaints, will stay here next time we visit too! Very convenient.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us several times! We love our repeat guests and thank you as well for posting this great review!

"Awesome"

5
User 26/09/2019

This is a great place to stay. Staff is always nice and helpful. The breakfast is always great and there are lost of choices. Rooms are clean and it is quiet. We always stay here when traveling to North Myrtle.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate the fact that we are the place you stay when coming to North Myrtle! Thank you so much for this wonderful review and the kind comments! See you next time!

"85 years young at the beach-Greatest stay ever"

4
User 24/09/2019

This was a last minute trip for my mother (85) when she flew from Spokane to my home in Tn. Her first time to stay near the ocean. She got that and more. Hotel was older but very clean. The room had everything we needed and staff was wonderful.. Breakfast was great. Quieter location which was great for us old folks!!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you Miss Joanna for staying with us and sharing this positive review of our hotel and staff! it means so much to us!

"Vacation trip"

3
Sarah B, Grover, United States 24/09/2019

I was very unhappy with the lack of parking, having to park almost two blocks away in an overflow parking area reserved for Best Western Ocean Sands Beach Resort guests. Because of this, I will not make reservations in the future at this location. At a cost of almost $300 for two nights, I expect a convenient parking spot. Being a senior citizen with arthritic knees, this was not what I had expected when parking my car each night. .

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We do have 8 different parking areas. Most of our parking is just across the street from our buildings. This is very common in our area and would be the equivalent to staying in a 300 room resort and having to park on the 2nd floor of their parking deck!

"Awesome"

5
KristenSerbeck, North Wilkesboro, North Carolina 17/09/2019

Great experience and wonderful staff. Breakfast bar is great and well stocked. Staff was friendly and helpful. Quiet room and view was breathtaking. Would highly recommend staying here. The only place we stay while at North Myrtle Beach.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. Please come visit us again soon!

"Great staff, but a place in need of renovation"

2
Louis L, Marcellus, New York 16/09/2019

We are rewards members and arrived right after Hurricane Dorian, and were upgraded to a suite (thank you) ... but we were disappointed by the overall condition, room had wet carpets, top of fridge was dirty, carpet was frayed, a lamp broke and we had roaches. The staff quickly addressed the problem and we didn't see any more. The pools, tiki bar were great, and at the wonderful breakfasts, Myra always had a "good morning" and a smile. This hotel has a great location right on the beach but for a Best Western, it was disappointing.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We apologize for the condition you experienced. We tried our best to get everything up and running as fast as we could for our guests. The storm did cause us to be a little damp in some areas.

"Awesome time"

4
User 16/09/2019

Great place to stay. Clean rooms, friendly and professional staff members, Returning there next year. The only inconvenience was the location of the parking. Most of it was across the street, but that is a small price to pay when you enjoy where you are staying.

"Cheaper in price, but is very outdated lodging"

2
Bob C, Greensboro, North Carolina 14/09/2019

Stayed at this hotel many years ago (1995-1999) and decided to go back since it was cheaper for our 3 day stay. Positives: - Hotel staff was great, some of the best we've encountered in our stays at other hotels (large or small) - Location was good, on the beach with swimming pool & lazy river pool - Good place for parents & kids Negatives: - A dated hotel that needs a major makeover - Was cool in room when we arrived, but very damp. Advised the desk and they put in a dehumidifier which collected 5 gallons of water in about 6 hours. Had to empty it twice while there in 3 days - Sink in bathroom was slow to drain & sink/countertop was way too low - Like many hotels, they use a perfumy aerosol or powder on the carpeted floors so be sure to tell them not to use it while you are there. The floors in our room had not been cleaned behind the sofa bed and beds in sometime. Appeared to have been a leak in the shower since part of the wall in the hall adjacent to the shower had been partially repaired, but was soft and crumbly a bit. - Elevator went out twice while there - Breakfast is basics (below quality of Hampton Inn, etc) and there were very tables to eat . . . . .most everything was in a type of hallway where you bumped into each other. Eating out is better, which is what we did. - Parking is not good. Only a few spots (10-12?) at the hotel (which are narrow and in front of the hotel). However, they have a parking lot across from the hotel for about 20-25 spots although those spaces are also very narrow as if everyone drives a small car. Although it happened while we were there, and the hotel could not do anything about it, the City was resurfacing the street in front of the hotel with asphalt requiring us to walk 2-3 blocks to cross the road to get to and from the hotel. Consequently, we got the bottom of our shoes (Skechers) heavily soiled with asphalt/tar so hopefully we will be able to clean them. Bottom line . . . .if you have a family and want to sleep 4 - 6 in one suite, and need a low price with basic breakfasts, this is probably for you. For us, we'll spend more for a better place. The staff who works there are great!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Best Western Ocean Sands Staff & Management

"Very Pleasant and enjoyable"

5
2013character, Charlotte 12/09/2019

We lucked out and were able to visit Myrtle Beach. Dorian spared this area! Some of the breakfast items were bland; but we found food to satisfy us. Everyone we encountered was very pleasant and helpful! The bartender in the tiki bar was a bit slow waiting on guest, but pleasant. This is considered a resort. But don't expect big pools. I think they satisfy the minimum requirements to be considered a resort... Great to be on the ocean. Beach towels were of average quality. I expected better.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. On a side note, we actually only provide towels for the pools, not for the beach.

"Very POOR space"

1
User 09/09/2019

SPIDER in the bed!!!! Move over- bathroom very cramped and plumber should be fired. No room and very poorly done. We came a long way and left a day early because the room was SO uncomfortable. The people staying there were very messy- sloppy Americans!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry to learn that your stay was anything but enjoyable. It looks as if you booked one of our most cost efficient rooms that are NON-OCEAN FRONT which are adequately smaller in size. We as a team here at Best Western understand that you want your stay to be as pleasant as possible. My main concern if you were that miserable why did you insist on staying with us for 3 days? We would have been more than willing to issue a refund so you could have enjoyed your vacation someplace else. I also personally recall speaking with you in regards to the issues you encountered during your stay, We worked diligently to reassure that any problems you mentioned were instantly taken care of. We here at Best Western wish you the best!

"Opinion of a very demanding vacationer"

5
User 05/09/2019

Reserve your room early. Make sure you keep your card key away from anything magnetic Minor problem with parking. Be prepared to park across the street from the building. Notify the cleaning staff what exactly you require for each day.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and sharing such a positive review score!

"Excellent stay as always"

5
User 05/09/2019

Room/staff/amenities were all excellent. Staff was very friendly and knowledgeable always ready to help. Tiki bar was a nice touch with good and reasonably priced drinks. Room was spacious, tastefully decorated with an awesome vie

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Please come visit us again soon!

"Great location for an annual beach family reunion"

4
User 03/09/2019

Our family has been doing a Myrtle beach area family reunion for longer than most of us have been in the family. Best Western Ocean Sands is very accommodating to our group. We are in rooms near each other, but still have privacy to escape. We are always greeted eagerly by staff and they meet our needs quite well. There are gathering areas where we can congregate and not be a trouble to other guests. This Best Western is nicely situated close to North Myrtle Beach attractions and has beach access. It works out great for our family.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner!

"Clean, peaceful Oceanfront"

4
175mickik, Mount Ulla, North Carolina 02/09/2019

Had a great stay recently at the Best Western Sands resort in North Myrtle Beach. Our room was a large and comfortable ocean front efficiency. Had a real good continental breakfast every morning. Could not ask for anything better.

"Good location. Good value."

4
User 02/09/2019

Parking is confusing with 4 separate lots (2 across the street), but it's very adequate. No more walking than at other resorts. Great views from the 10 story tower. The annex seemed a little isolated, but that may be an advantage if you want to avoid kids.

"Great Location"

4
lynnm374, Bluffton, South Carolina 27/08/2019

We stayed just for a night, and spent a little more to get a room with a beach view. GREAT decision! It was wonderful to sit on the deck and see the beach, water, sunset and sunrise! The front desk personnel are really dedicated, and called to check that everything was great once we were in the room. Parking is a bit tough, and the room could use a little updating, but overall, it was a great experience!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"very happy"

5
Ramon A, thomasville, United States 26/08/2019

Friendly staff from the moment we checked in to the moment we checked out. the location was perfect for our vacation. the ocean view from our room was awesome. breakfast was great and plentiful. we will definitely stay here again in our next vacation.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much Mr. Ramon for staying with us and then taking your time to post such a wonderful review!

"Beach vacation!"

5
Cdeel28, Honaker, Virginia 26/08/2019

The staff are very helpful and friendly and make sure all needs of the guest are met in a timely manner. Also the rooms are nice and very clean my overall experience was great it was my second time at this establishment and I've stayed at several different places in myrtle and North Myrtle beach but this hotel is by far my favorite and I would highly recommend it to anyone planning a visit!!!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.

"Great spot right on the beach"

5
User 23/08/2019

You can see the ocean from every room, they play movies by the pool, they have amazing tropical drinks at the poolside bar and you literally walk off the property and you are on the beach. The staff goes above and beyond to make your stay enjoyable, everyone from the front desk clerk to the bartender to the breakfast attendant. We visit once a year and this is the only place I will stay.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Please come visit us again soon!

"Room with a view"

4
Julie D, Myrtle Beach, South Carolina 22/08/2019

We stayed in the annex building for 3 nights. Room was in need of an update but very clean and comfortable. We were pleasantly surprised that our room offered an ocean view even though we did not have a balcony. Staff at the front desk was very welcoming. Thank you Michelle!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and taking the time to share this very nice review of our hotel! We look forward to having you with us again soon!

"Awesome place with a great view!"

5
User 21/08/2019

Great location, rooms clean, great experience! Definitely would recommend this hotel Ocean front rooms are the best, well worth the money. Staff was very accommodating and whenever we needed something, it was delivered to our room within minutes!

"Needs updates"

2
LAPISME, Louisville, Kentucky 20/08/2019

Not bad for a vacation on a budget. Quieter end of Ocean Blvd. There is plenty of updating and repairs to keep maintenance busy...so they need to get busy! Room was so stuffy I had to buy a fan to get the air circulating. Our 8th flr beachfront view was nice. Not adequate parking for all guests so beware and watch for signs that indicate public parking, they are few and small and overlooking will cost you. I suggested the front desk warn people of that strip between their buildings that is public and just got a blank stare. We and several other people got tickets. Breakfast is not bad if you want to wait in line and wade through the crowd. Wifi worked well. Housekeeping was efficient and friendly. This place has great potential but based on my impression and stay I will research some place else next trip to Myrtle Beach.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Sorry you didn't enjoy the stay. In regards to pay parking, there are large blue Pay Parking signs at the front of the lots where these are indicated. Also, we have memos made up which we had out at the font desk stating Not to park in these areas.

"Great time"

5
eddie729, Milford, Pennsylvania 18/08/2019

Friendly staff, ocean front location, clean rooms and free full breakfast. Parking is available at three lots less than fifty feet from the buildings. There is also an overflow lot. If you insist on parking under a hotel keep going otherwise this is a fine choice.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and explaining the parking! It truly is just a short walk to the rooms!

"Great hotel"

5
vnichols91, Salisbury, North Carolina 15/08/2019

My daughters loved the breakfast and practically lived at the pools the entire trip. My husband and I enjoyed the view from the balcony, especially at night during the lightning storms, it was a perfect family vacation

"Yes, we will be back"

5
carriecaines4, Rock Hill 13/08/2019

This was our first time staying with Best Western and we will be back. The staff was very friendly. The rooms were very clean. We enjoyed having continental breakfast every morning. The food was great and always well stocked. They offer kid crafts on certain days and my kids enjoyed that. The pools were very clean.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner!

"Reservation request not honored"

2
vincejones47, Clinton, Maryland 13/08/2019

My reservation request for a specific floor was made weeks in advanced but still not honored. When I brought this to the attention of the front desk personnel that checked me in, they were unable to assist me.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are very sorry but we only guarantee a room type. We cannot guarantee a specific floor or room number.

"Home Away from Home"

5
User 11/08/2019

Staying at the BW for 25+ years .. everyone is caring and friendly. The staff treats us with the utmost care and concern. Whatever we need or anything extra is ours for the asking. Breakfast is great and always fresh. Way to go Myra. Hopefully, and God willing, we will be back for many years to come. Keep us the good work!!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
It's hard to find the words to express a proper "Thanks" to a guest of 25 years!! But... THANKS!!! We hope it's another 25 years to come!

"Excellent place to stay"

5
User 11/08/2019

Very professionally run hotel where the staff knows the true meaning of hospitality. Collin works at the front desk and has exceptional customer service skills. He was very professional and took all the time that was needed to answer my questions regarding the hotel and the surrounding area. Mary from housekeeping does an exceptional job of keeping our suite clean and comfortable. Every time we saw Mary she was very friendly and always asked how our stay was going and if there was anything we needed. The location is excellent, everything we needed during our stay was only minutes away. We had a very relaxing vacation.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for the stay and also taking the time to share this wonderful review! We do take pride in our staff and only hire those who enjoy working with people!

"Just a few things need to be upgraded."

3
User 09/08/2019

For the price we paid, they need to up date their rooms. carpet and sofa needs replace, blood stains on sheets( the service person should have notice this when she changed the sheets), shower pipe in bathroom coming out of the wall.

"Nice for a family getaway"

5
User 08/08/2019

My family of 6, parents and 4 teenagers, enjoyed our stay at Best Western Ocean Sands in North Myrtle Beach, South Carolina. We stayed in a suite. The room was clean and the beds were comfortable. We all enjoyed the breakfast.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"Great vacation spot!"

4
liz43230, Columbus, Ohio 08/08/2019

We arrived after a LONG drive and were happy to have an easy check in. Parking was right across the street and we easily parked there after loading our luggage on a cart. Our room was gorgeous. Two beds separated by the bathroom and kitchen. The only complaints were the key card system was a little tricky and the bed away from the patio really needed a ceiling fan to circulate the air. To keep that side cool enough or with air flow was impossible = either using the A/C or keeping the sliding door open all night. We tried both. The beds were roomy, linens clean and towels new. The sheets were a little thin but so are mine at home. The staff cleaned our room daily and kept us stocked in towels and shampoo. The TVs were fine - the little time we spent watching them. There were plenty of outlets - great since we have so many gadgets these days. We didn't set alarm clocks as we quickly learned the hotel wakes us and starts making noise between 6:30-7 AM. Whether it's the dumpster being tipped, someone yelling down the hall, other random noises, there was no sleeping past 7 AM. The breakfast was fine. Not perfect for either hubby or me. They had whole fruit (no bananas) and yogurt with granola, dried cherries and chopped nuts. I could have used different toppings - but made do. They have the same staple items as other hotels - pancake/waffle machine. No extra toppings however. Every day they have scrambled eggs, potatoes and a rotating meat - sausage, bacon, ham. When it's raining the breakfast seating is packed and crazy - but the days you can sit outside, it's much better. They have juice, coffee and the usual suspects. After 5 days of the same thing - we really could have used a change up. The lay out is interesting. In our main building, they have a baby and quiet pool. Next door is a "fitness center," "Lazy River," indoor and outdoor pool and the Tiki bar. The fitness center had a broken elliptical, somewhat working treadmill, a recumbent bike that I did not try and a nautilus set up with attached weights. Better than nothing - but days we were on the beach, I just long walks rather than try and used the broken machines. We loved that the view from the patio was the beach. The building is right on top of it. A VERY short walk on the sand and you have the place to rent chairs and umbrellas. Or it's super easy to carry your own chairs and set them up. Definitely would stay here again. Super nice staff and great vacation place!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks very much for your balanced and fair review of our hotel. I'm glad you enjoyed your stay. We always strive to please our guests and feel we did so you.

"Home Away from Home Always"

5
debs818, Cambridge, Ohio 08/08/2019

The BW Ocean Sands delivers friendly and quality service every visit! I've been staying there for over the past 10 years and they go out of their way to make the visit relaxing and enjoyable. Michelle, Shonne and Earl at the desk couldn't be more helpful and Janie in housekeeping took excellent care of us! Thanks BW! You never disappoint! Will see you again for sure!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
It was a pleasure serving you and your family. I really appreciate you taking the time to share your feedback and being so open with us about out staff. We really appreciate them and the hard work they do!

"Flannagan's family beach trip"

3
mflann699806, Hampton, Tennessee 07/08/2019

Friendly staff and great breakfast we stayed 4 nights and had a great time but the rooms could have been cleaner for the price we paid but all and all a good place to stay the tiki bar is great would stay again

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
“We're so glad you had a good experience. Next time you're here, we'll try to make sure the housekeeping is top notch!

"Beach Vacation"

4
Shawn H, Greenup, United States 02/08/2019

My one and only true complaint is the parking however this hasn't prevented us from staying here the last 5 years. It's not convenient to walk three blocks if you come in late from an evening out. This year we received a parking ticket for allegedly parking in a non restricted area on hotel property that in previous years we have parked on. There were absolutely no signs posted so I was very shocked. After speaking with police dept they did change the ticket to a warning instead of a charge. Wasn't happy about that.

"Pictures are Deceiving Bad Parking"

2
Marvin H, Fort Lauderdale, Florida 31/07/2019

Truly it take a lot for me to give a Bad review! However this Best Western do not live up to the standard that I have experienced from the many Best Westerns that I have have stayed in previously. The parking is horrible! You may end up parking behind a building that could make Women a bit uncomfortable as well as Men. there are only a few parking spaces. By the way this Best Western is located in NORTH Myrtle Beach, not city of Myrtle Beach, SC. This Best Western need to be renovated!!! Window Air Conditioning units do not work very well and it is HOT in South Carolina. Best Western's are usually a sure thing, however this Best Western is a bad representation of what I have learned to expect from the Best Western Brand. I hope that this Best Western receives a complete renovation for this Best Western is a Black Eye on the brand. This place is Dark and not as clean as expected. By the way this Best Western is not Cheap. I leave it up to you! You can get a lot better for what they charge for this Best Western. the people at the front Desk and the Staff are very pleasant! that is the best that I can say.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are truly sorry you did not enjoy the stay. Perhaps our desk agents did not share with you the EIGHT parking areas we have? And yes, we are located in North Myrtle Beach which is most definitely a more Family-Oriented section than Myrtle Beach! Lastly, our reputation is that we are ranked 3rd of all the hotels in the area! But we also know we may not be for everybody!

"Rodgers - BW Ocean Sands"

4
User 30/07/2019

The only disappointing factor of our stay was the insufficient parking. Even with the extra parking at the Cabana Mart across the street, we had trouble parking 2 nights. We loved the view of the ocean from the room. The breakfast was great to wake up to each morning.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for your kind words!. We really appreciate you taking the time out to share your experience with us and look forward to seeing you in the near future!

"Perfect resort for family vacation"

5
tiaj120, Barberton, Ohio 29/07/2019

This resort has a kiddie pool, lazy river and 2 decent sized swimming pools. There was also a craft session. Perfect for our 2, 3 and 6 year olds.the breakfast was phenomenal with a different meat each morning.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for leaving such a nice review. We are glad that you and family loved our services, our staff will be pleased to learn of your high praise!

"Best Western Ocean Sands review 2019"

5
User 29/07/2019

Our 7 day stay was very delightful. The staff were very polite and helpful. The rooms were clean and refreshed daily. The location to the beach was excellent and to other areas of interest in the area. Not as busy as Myrtle Beach proper.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank You so much for the kind review! We hope to see you next time you come to the beach!

"Vacation"

4
deas42, Batesburg, South Carolina 25/07/2019

Awesome stay right on the beach. Breakfast always good with a good variety. All of the staff are very friendly and do everything they can to make you stay enjoyable every time. Have been coming here for several years and will continue.

"Clean and friendly!"

5
User 23/07/2019

Clean room, friendly staff, close from restaurants and stores. Good breakfast, fast check-in. We had a bag with a water bottle and candys when we checked-in. Clean pools. We had a suite, with two views (street and ocean). Lots and lots or fun!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much, Miss Caroline! We will be looking forward to having you with us again very soon!

"stains, no maid service, price changed as soon as i arrived."

1
User 23/07/2019

booked as a pay when you arrive hotel when I booked nearly 3 months early, I was called out of the blue and asked for a one night deposit 1 week before my stay. When I arrived they increased my balance due by another $50. The maids never came into my room a single time to provide towels, make bed etc....The tiki bar bartender was the absolute rudest to everyone and complained constantly about how much she worked. stains all over the pillows, bed sheets and couch.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank You for providing us with feed back in regards to your stay, I do apologize that you misunderstood our deposit policy as we collect the first night 7 days in advance " Pre Tax " as stated in your booking confirmation information. We also called you as a courtesy to inform you that we needed a valid method of payment to guarantee your reservation. When you arrived if there were any discrepancies pertaining to your reservation we would have been more than happy to make any adjustments providing your confirmation information showed a different amount. Also it looks like you had a DO NOT DISTURB sign on your door and it looks as if you requested trash and towels only one of the days you were here. As far as the linen's none of this was ever brought to our attention any of these complaints would have been immediately assessed and looked into. We apologize on behalf of our entire team that your stay was less than enjoyable. Hopefully if you're ever in the area, please give us a chance for redemption so we can deliver a superior experience. Warmest Regards Best Western Ocean Sands Staff & Management

"Great Vacation & Location"

5
User 22/07/2019

I would like to take the time to thanks Dallas at the check in and also Casandra D on the 3rd floor in house keeping. These 2 took care of everything we needed. In fact all the staff was very pleasant. We will be back. Duane & Sharon

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and posting this excellent review of our hotel and staff members!

"Overnight stay"

5
2londontravelers, atlanta, ga 21/07/2019

Staff was super friendly and helpful. Room was very clean and comfortable. Oceanfront room had a great view. Lots of restaurants that deliver close by. We travel to the beach once a year and this was one of the best rooms we have ever stayed in. The band playing at the tiki bar on Friday afternoon when we checked in was an added bonus.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying here with us and then taking the time to share this excellent review! Please come see us again soon!

"Satisfied!"

3
User 17/07/2019

Location was great, But bad parking! Two towers...we stayed in the oldest and smallest. It was outdated but nice. The room had a small kitchenette, balcony with ocean view. We did not wander over to the newer tower with the larger pool or bar. We were ok with the comfort of the smaller, older tower (not as many people). The full breakfast was very good. All the employees were so friendy & accommodating. We'd stay there again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank so much for staying with us. Hopefully, the front desk agents made you aware of the Eight different parking areas we have!

"Vacation"

2
User 15/07/2019

Yuk. Place is awful. Mold on curtains. 2 beds . One bed at the door and one back by the patio with bathroom and kitchen between. The trouble is, if you are in the bed by the patio, where the air conditioner unit is, you have to have in freezing cold for the ppl sleeping in the other bed by the door bc there's no vents to move the air flow. After our room got cleaned today I found a fingernail clipping on the bed. Not ours. Also no parking deck. Parking split between three places and two are across the street. I will never stay here again. I'm not sure what happened. Best Western use to be descent hotels.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843-272-6101

"Great stay"

5
User 15/07/2019

We will continue to use this hotel when we go to Myrtle Beach. Great service, very clean and close to Barefoot Landing. This hotel is ocean front and offers chairs and an umbrella, which is very convenient if you have children.

"We were disappointed to say the least."

2
jcd3559, Essex, Maryland 15/07/2019

The parking is ridiculous, you have to walk to the building for your breakfast. The breakfast room is too small for three buildings and it is also dated, talking 1970's, the morning staff was excellent very customer focused. The room was also dated, had a musty smell, we were near the ocean, and the bath was old. The staff at check in and check out were very good. The pictures on the website are of one building and you can't find the annex building anywhere on the site. For 1/3 more you can get a two bedroom condo down the street that is ocean front.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for providing us with feed back in regards to your stay. On behalf of our entire team id like to apologize for not meeting your expectations. Also please be aware that all of our room types especially "ANNEX NON-OCEAN FRONT" are very well listed on all of our sites. We hope that you will consider staying with us in the future for a change for redemption.

"Perfect Getaway"

4
User 09/07/2019

Very clean room. Nice view of ocean. Loved the coffee all day.. Good breakfast, could use a little more fresh fruit. Staff was very very nice. Perfect place for a 3 day stay.. Will stay there again for a quick getaway when it is just the two of us.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and sharing this excellent review! We look forward to seeing you again soon!

"What an excellent stay!"

5
User 08/07/2019

We stayed in a suite with one king bed, one queen bed and a sofa bed. It had ample space and a wonderful ocean front balcony. Check in was a breeze, even though we arrived later than we expected late in the night. The free breakfast selections had great variety and were plentiful, and housekeeping kept our room spotless and helped us replenish towels as needed during the day after visits to the beach and pool required numerous showers. The pools and lazy river were clean and relaxing. It was nice to have a quiet pool, family pool, and small kid pool to meet guest needs. The beach access was convenient, with chairs and umbrellas available for rent from the city. We stayed during the busy Fourth of July holiday and the hotel was so well managed you could barely tell there was a crowd. We will definitely be staying here again soon.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying at our hotel; and taking your time out to share this awesome review! It means so much to us!

"Very relaxing"

5
kathyandscott2015, Clermont, Florida 08/07/2019

Love the view from the balcony. The staff from the housekeeping, breakfast ladies, front desk, maintenance and even the managers are always friendly, helpful and courteous. Always a great trip. Looking forward to our next trip back.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate this excellent review and you staying with us! Please come visit us again soon!

"Great family friendly hotel"

5
User 06/07/2019

We had a great stay here the property is located in a great place Free parking right across the street Free breakfast and there are crafts everyday for the kids There's an indoor and outdoor pool jacuzzi and lazy river The hotel is right on the entrance to the beach area was clean and beach not crowded There staff were amazing so friendly and helpful especially Myra who serves breakfast and does the crafts and Shawn at the front desk I can't say enough about how great our stay was and I can't wait to go back

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Wow! What an excellent review of our staff and hotel! We cannot thank you enough for staying with us and taking the time to share such positive comments!

"Summer 19"

5
User 05/07/2019

We had a great time. Everything is very accessible. The beach wasn't crowded even though it was the week of the 4th. This was our 2nd year staying here and we will definitely be back. Thanks Myra for all you do.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us! We really appreciate you staying with us and sharing this excellent review!

"Great time!"

5
User 02/07/2019

Called Thursday afternoon for a room for 2 nights last minute.. We were coming through from a 5 day trip in Florida with our kids and MIL. We were looking for a day and a half to ourselves. They got us a room quickly over the phone. We love it there. It's our second time staying here. Everyone is nice and the rooms are decent.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you coming back to visit us and look forward to having you with us again soon!

"A great impromptu stay."

4
User 02/07/2019

My son and I were on the beach and enjoying the warmth, breeze, and ocean. A storm rode in, caught us off guard. We were soaking wet and decided to see if maybe this motel had any rooms available since we weren't ready to leave the beach. We were able to get a large top room floor with a balcony. Our neighbors were respectful and polite. We stayed several days. The rates were fair. Everything was a little dated but comfortable. I have no complaints. The TV wasn't all that great. But, I hardly ever watch it anyway. We left the balcony doors open and let the breeze and ocean sounds rule the room. There is a great Irish Pub a block away with fun atmosphere and great food. Best Western has a Tiki Bar by their pool. I didn't patronize it though. I noticed many people laughing and enjoying themselves there. We stayed in the taller of the two buildings where they offer rooms from. The only way up is an elevator. The only way down is the same. And there is only one elevator. The main building where you check in has rooms as well; though not as many. I believe that one would be more cozy and updated. I say that by the descriptions a couple gave me of their room. Parking can be an issue here. There is a small area of parking under the high building. Most of the parking is across the street in a parking lot. There is another municipal parking lot with signs threatening that you will be towed if the vehicle is left overnight. I, nor anyone else, to my knowledge was towed though.Still, I thought I'd mention it. There is a small store across the street. But, there isn't a whole lot there. The property is close enough to the main drag. It just doesn't feel like it. I made the breakfast one morning. It was decent. The staff went out of her way to make sure everything was full and working.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us! We really appreciate you taking the time out to post this very informative review!

"Overall good experience."

4
User 30/06/2019

We had a pretty good time here. The room was very clean and the housekeepers were awesome. The only problem we had is the room air conditioning unit never seemed to cool the room down enough. Also there is a lot of noise to deal with at night. Slamming doors, loud music and people being loud. There should really be a noise ordinance of some kind. I understand people like to celebrate but some of us like to sleep.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing your thoughts!

"Best Vacation!!"

5
Navigator03253390784, Pittsburgh, Pennsylvania 29/06/2019

This has been our best family vacation yet. We were right on the beach with ocean views for days. The room was great. The staff were very kind. Myra, one of the staff members was awesome with our kids and us, she did activities which we ALL loved, and was just a great person to be around. They have a Tiki bar, with yummy drinks, a pool, a lazy river, and a hot tub. Cannot wait to make it back next year.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for posting this awesome review! Please let us know you did this great review the next time you are with us! We'd love to buy you a few drinks at our beach bar!

"Always a great stay!"

4
Meander02698324588, Hudson, North Carolina 28/06/2019

Always a great stay. Just if you have best western points ...make sure to call the 1800#. Wish someone would have told me before I came to check in to do so. I reserved our room 4 months in advance even told them we wanted to use our points...nothing was said about us needing to call the 1-800#. But at check in they said we couldn't use the points. We had to set up our reservation thru the 1800# to use points. That's the only thing I had problems with. We stay here every year...for the past 5 yrs. Other than that everything is great! Love the rooms and the free breakfast and if there are any issues usually are quickly fixed.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We apologize about the confusion over using points. Yes, Best Western has changed the process. Where we used to be able to redeem a guest's points at the counter, this option is no longer available to us. Best Western Central has taken over the Redemption of points. Sorry again for the confusion!

"Great family vacation stay"

5
User 28/06/2019

The staff and management are always friendly and helpful. Our family has stayed here every summer vacation for six years and never had a bad experience. It's a great location with everything you could need nearby. North Myrtle is quiet with lots of dining and shopping options. The rooms are nicely done and very clean with beautiful views. The beach area in front of the hotel is never crowded. I can't say enough what a great time we had. Thanks again to Dan and his staff! We will definitely be back next year.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with over the years! We really appreciate being your "go to" hotel in North Myrtle Beach!

"Great place to stay"

5
Relax09335471980, Lillington, North Carolina 27/06/2019

We stayed in a suite. The room was very nice and comfortable and spacious. Great views of the ocean and the city. Staff very friendly and helpful. The breakfast was delicious. Would recommend the Ocean Sands to anyone traveling to Mrytle Beach

BEST WESTERN OC... H, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for this awesome review of our hotel! We look forward to seeing you again in the future!

"Great option"

5
Cruiser33521589584, Atlanta, Georgia 27/06/2019

I had never stayed at a national hotel chain at Myrtle Beach before but this was a great option. Barefoot Landing is just down the road, it's not overcrowded, and there's a convenience store right across the street for anything you need (i.e., cooler refreshments). Plus, being a chain was a plus, 24hr coffee available as well as continental breakfast. Tiki bar was good too although service was slow. Still, highly recommended.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and sharing this wonderful review of our hotel!

"31st Wedding Anniversary"

5
User 27/06/2019

Last minute reservation, worked out very nice. The entire staff was very friendly and attentive. Clean rooms, great ocean front view, tasty breakfast. Highly recommend this Best Western. We will return

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for coming to stay with and for sharing this awesome review!

"AMAZING CUSTOMER SERVICE!!!"

5
User 25/06/2019

We arrived at the hotel and had to wait a few extra minutes to get a room. The manager upgraded us without a word from us or even telling us she did it!!! This customer service says all you need to know.. oh and the Tiki bar prices were on point!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying with us and taking the time to share this awesome review!

"Great place to stay"

5
User 20/06/2019

They are a great place to stay the were very welcoming and friendly we are diffently planning on coming back for 4th of July week we had a great veiw of the ocean and they gave us great pointsof things to do

"beachfront"

3
User 18/06/2019

King size-the room was nice in size but the room had an odd and unpleasing smell. probably because of the old carpet and the a/c blowing through the old curtains. other people hairs were found in the bathroom and in the kitchen area. also found a dead fly and baby roach on the a/c upon arriving. love the water pressure in the shower. the beach was great but no tents allowed in north myrtle beach and myrtle beach. free continental breakfast was ok

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We sure wished we could have verified that you were an actual guest of ours! We haven;t had any problems with pests in the rooms so we are wondering if you reviewed the wrong hotel!

"Nice clean rooms very professional staff. Help make it the best vacation"

5
tinkermay10, Pine Knot, Kentucky 17/06/2019

The house keepers are very good at their job. We had kids with us and she would make the beds and arrange their toys on the bed and they loved it. We had an ocean front room very relaxing to set on the balcony and watch the ocean waves

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and for your kind compliments on our housekeeping staff! We look forward to seeing you again in the future!

"Great location"

5
Traveler54337731243, Keymar, Maryland 14/06/2019

We have stayed at this location many times and have always been happy. We had a minor issue this time - the hairdryer didn't work - it started smoking when I turned it on. But I reported the issue and it was resolved quickly. Staff is friendly. Love the location - right on the beach and the beach is not crowded in this area because the hotel is not a high rise.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for this excellent review! Please come see us again soon!

"Needing beach time..."

5
User 14/06/2019

This place was awesome! King size bed slept good, great ocean view! Staff was very friendly! REALLY enjoyed the breakfast comedy! Good pool choices. Location is great,traffic on beach Blvd not to bad!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for this fantastic review of our hotel and staff! We really appreciate it!

"Clean rooms and great service"

5
User 14/06/2019

We stayed at this establishment the first week of June. We were surprised at how clean and how lovely decorated our room was. The water pressure in our room was great and the water was always warm. The breakfast was excellent and the customer service was exceptional.

"Family beach vacation"

4
OnAir35008452738, Boone, North Carolina 13/06/2019

The location was good for our family because it was a quiet location. The parking across the street was not what I expected. The rooms need to be updated. The staff was very friendly and helpful. It is right on the beach and the pools and lazy river were great.

"Nice Place!!"

5
User 11/06/2019

Very nice place to stay! Nice breakfast bar. Rooms very clean, and staff was helpful. I would stay again at this place. It was right on the ocean with excellent ocean views from the balcony. I have no complaints

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for this excellent review and for staying at our hotel!

"Great Vacation!"

5
Relax13784670356, Athens, Georgia 10/06/2019

The acation I took at Best Western Ocean Sands was above and beyond what I expected. The room was clean when I arrived, the staff was very helpful, the front office was prompt at fixing any problems or answering any questions, and the breakfast choices were satisfactory. I will definitely stay here again!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are very glad to hear you enjoyed the stay with us! We look forward to seeing you again soon!

"Always a great place to stay!"

5
User 07/06/2019

Best Western Ocean Sands is always our favorite place to stay when going to North Myrtle Beach. It's affordable, clean, has great amenities, beach access is super easy, and staff is always so sweet. We will continue to come back.

"Only 1 night used points."

2
User 07/06/2019

I only stayed 1 night using my points, Hotel is right on the beach with a Tiki Bar, Small Lazy River and Pol But was very Nice , Parking is Very Limited But Told where I could park without getting Towed away. I would Recommend this Hotel And will stay there again.

"Great stay!"

5
User 07/06/2019

My family and I enjoyed our stay very much! We had breakfast every morning, enjoyed the pools and tiki hut bar! The overall stay, as well as the staff, was excellent! The location was perfect for our plans and couldn't have been better!

"Great Value"

5
User 05/06/2019

Clean rooms, great view, super friendly staff! Toni Ann, Terri and Kirsten always make our stay fun and pleasurable. A great value for the price, right on the beach with a tiki bar. Great place to relax

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and sharing this exceptional review!

"Clean facility and kind staff. Facility outdated."

3
User 04/06/2019

This hotel was a little outdated in terms of decor and facility. The staff were very helpful and pleasant and my room was very clean. The major thing was the elevator. I stayed in the high rise building (10floors) and there was one elevator. The elevator waiting area was very small and cramped and also warm and stuffy. It was sometimes difficult to get in and out of the elevator with all of the items I was lugging to the beach. Overall good stay. Great views of ocean and served my needs well!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing your review.

"cheaper"

4
User 29/05/2019

The front desk does a very good job. The rooms are smaller then most but very doable. The balconies are very useable. It is in a very good location, has free parking. Breakfast like most hotel chains. The elevator has issues especially when going down, it at times hits very hard on the ground floor. We always walked down and took the elevator up, no problems going up. For the price on the oceanfront not bad.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for staying with us and taking the time put to share this very kind review!

"Good price, good location"

3
User 28/05/2019

The hotel is conveniently right on the beach. The rooms are clean. The staff is very friendly and accommodating. The continental breakfast is okay. Tiki bar by the pool is nice. The “lazy river” is a joke. There's nothing really bad to say about this hotel, but there's also nothing to really rave about. If you're looking for a good price, this hotel is a good option.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing your review!

"Disappointing"

3
patricia2, NC 26/05/2019

Since we are ‘card carrying' Best Western folks we thought this was a safe bet. Loved the welcome we received at the front desk and the room had a beautiful view. It looked clean until my husband spilled some water at the sink in the bathroom and blotted it up with the bathmat! Ewwww. I have attached a picture of the mat. Then we went out to get a bite to eat and when we came back, could not find a place to park.....not at the hotel or the overflow across the street. We temporarily parked in the alley between the buildings to ask at the desk what to do. The night manager was extremely rude and short with us and told us we couldn't stay where we were parked or we would get a ticket or get towed. It was public parking. How were we to know? It wasn't posted as such. Then he grabbed a paper with a diagram of the area and showed us another overflow lot that was over a block away. He told us if we didn't like it we could just leave. We said we would do just that....and checked out the next morning after just 1 night of our vacation. We did get a refund on the nights we didn't stay as well as points on our Best Western account. The day staff was extremely helpful and apologetic but the damage was done. Loved the room and view, and the breakfast was really nice. Also, it was Bike Week....will avoid that next time for sure.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing your review.

"Excellent place to stay."

5
rmc035, Hillsville, Virginia 24/05/2019

Excellent motel with excellent service. All staff were pleasant and helpful. Nice pool and lazy river. Rooms were clean and tastefully decorated. View of the ocean from the balcony was beautiful. Price was very reasonable and I would definitely stay again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so very much for staying with us and then taking the time to share this awesome review! We really appreciate it!

"Great ocean view"

4
User 24/05/2019

The front desk folks were wonderful. Very polite and welcoming. You even get a goody bag with candy and 2 free drinks at the tiki bar. The tiki bar, however, is just marginally a bar. The room was reasonably clean and the bed was very comfortable. The overall feel of the place seems dated. Also there is really just one restaurant within walking distance for dinner. A hot breakfast is gratis which helps. It was passable but I wouldn't want it more than the two days we were there. Parking is across the street which can be difficult during peak season or for people who are elderly.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks you very much for your kind review! Please come visit us again when you are in town!

"Disappointed in Stay"

3
BirthdayHub, Beaver, West Virginia 21/05/2019

Summer vacation but pools were not used because they looked unsanitary (brown cement surfaces) and surrounded by intoxicated guests who "lived" at the Tiki Bar. Housekeeping did little more than make the bed and emptying trash.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We tried our best but could not locate your name as having been a prior guest of ours.

"AWESOME"

5
Voyager02879117487, Newton, New Jersey 21/05/2019

Went there for bike week, had sufficient parking for bikes under tower, room was the nicest room we ever stayed in during various biker events, view of the ocean was spectacular, and the breakfast fare was amazing!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We LOVE hearing we had the nicest room you stayed in! That just made our day! Please come see us again soon!

"Great"

5
Companion06441236420, Cortland, New York 21/05/2019

Wonderful place to spend a vacation Everyone was friendly. The food was great and very clean hotel. The hotel is on the beach. Close to many things to do for fun. Pool was lazy river were clean and warm

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and then taking the time out to share this exceptional review!

"another great stay"

5
User 20/05/2019

stayed here 5/14 - 5/16. great ocean-view room with a mini kitchen, although I didn't use it. all staff I ran into were extremely nice. they have a pretty decent breakfast. did I mention the view? you fall out of bed and you're on the beach. they have a little tiki bar there which is nice when it's open. convenience store directly across the street. uber is available in the area.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate this excellent review! Thanks so much for staying with us and we look forward to seeing you again!

"A Place on the Ocean"

4
User 16/05/2019

We spent a week on the beach for vacation. The room is on the beach and each room has ocean view and were very clean. The staff were very good and helpful. Check in and out were fast. Breakfast was good with eggs, a meat, sausage grave and waffles. The food was hot and available. We didn't have any problems while here. The rooms could use some new furniture. Some of the furniture is uncomfortable and replacing would make the visit even better.

"Great time"

4
lorrainel763, Endless Mountains, Pennsylvania 12/05/2019

Great location, super clean, friendly staff, close to everything, comfortable beds, on the beach, affordable, great place for all ages, truly enjoyed our stay. Would definitely return for another vacation.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking the time to share this very kind review!

"Not all Best Westerns are the same."

5
Kathy S, Johns Island, United States 11/05/2019

This is a very nice hotel and our room was perfect for us. It is an older hotel but typical of what you would expect at the beach and clean. It was comfortable and had the amenities we needed in the suite, along with a beautiful view. Parking is limited but there was a lot across the street for overflow. Staff could not have been more friendly. Breakfast in the lobby area was really a nice surprise and staff were very attentive. The beach is only a few steps away or there are indoor/outdoor pools and water activity areas.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking your time out to share this excellent review!

"Great stay"

5
Ramon A, thomasville, United States 10/05/2019

Overall experience was awesome. It exceeded our expectations. We will book again in the future next time we go to the beach. The reception office was able to accommodate us eve though it was very shot notice.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you Ramon! We really appreciate you staying here with us and sharing this excellent review!

"Great Spring Getaway"

5
393alberto, Roanoke, Virginia 10/05/2019

Took off to Best Western Ocean Sands for a Spring getaway. Had beautiful weather, while Ocean water temperature was a little cold for my liking, many folks were swimming. I enjoyed the heated pool and jacuzzi, and of course the drinks at the tiki bar!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying at our hotel and posting this wonderful score and review!

"Divas Half Marathon Stay"

4
matthewcT5516TS, Waxhaw, United States 07/05/2019

Great location and convenient to the start of the race. Great value with it still being "off-season". Room was clean enough and comfortable. Staff was excellent and inviting. Parking was sufficient and close by.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and taking the time to share this very ind review!

"Sam'sreview"

5
Sam C, Baltimore, Maryland 06/05/2019

We really got surprised when we found out we got a 2 room suite. Just super and breakfast was very good each morning. Ladies who handled the breakfast were friendly and very helpful. Never had that kind of service before. Suite had a balcony facing the ocean and a view at the other end of suite of the town. What more can you ask for? We arrived around noon time and our suite was ready then. Never expected that, thought maybe we wold have to wait one to two hours, but they sure surprised us.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much Mr. Sam! We really appreciate this fantastic review and you coming to stay with us!

"A Quiet Retreat"

5
217leeannv, Providence, United States 06/05/2019

I love coming to BW Ocean Sands because it is quiet, clean and right on the beach. The rooms have been updated and are spacious. I booked another long weekend here while I was relaxing at the pool and Tiki bar!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you Miss Leeann, for staying with us and sharing this excellent review!

"Mother's Day trip with my mother-in-law"

5
User 06/05/2019

Enjoyed out stay very much. Room was clean and comfortable. All rooms are ocean front. Breakfast had a variety of different things each morning and the ladies that worked the area were extremely nice and friendly. Easy walk to the beach. Tiki Bar had great drinks!! Have stayed there before and will stay again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you Miss Susan! We really appreciate your repeat visits and posting this very nice review!

"Super place"

5
Curiosity38203055589, Galax, Virginia 02/05/2019

Great service,Great location,Great breakfast! Will definitely stay again , but this was our 3rd visit. Excellent shopping in the area. Nice places to eat all along the area. Close to everything. Thanks

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for the repeat visits to our hotel! We really appreciate that and this very kind review you've posted!

"Excellence"

5
fredmcc56, Brockport, New York 02/05/2019

The location, staff, amenities, ample parking, vis-a-vie the cost/value was frankly ....superior to us. The bed was super comfortable. The ocean front King room with balcony was just great. We cannot stress how much we enjoyed everything with at this Best Western.......the spell of Great Weather was a bonus!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We cannot stress how much we appreciate you staying and posting this awesome review! And we ordered the weather :)

"BW Ocean Sands Beach Resort.... Perfect place too go in NMB"

5
stevenseg, carle place 29/04/2019

We stay here every year that we come to NMB. The staff are all amazing! Location is amazing right on the beach. Pool area and Tiki bar are a great combo for the family. Clean rooms great value!!!!!!!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We love the fact that you stay with us every year! Thanks so much for taking the time to post this great review!

"Get away"

4
User 27/04/2019

Hotel extremly clean, staff very friendly, right on ocean. Breakfast was wonderful. During busy season parking might be alittle diffcult. Have stayed twice since the beginning of the year and both times have been great!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing this positive review!

"Great As Usual"

5
Rowe332, Pittsboro 26/04/2019

This is our go to place in North Myrtle Beach. Very reasonable rates, great ocean front view. My wife is very adamant about there be a great walking beach. Nice flat and firm. And this location fills the bill. That is a big reason we keep coming back.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for the repeat visits and posting this fantastic review!

"We'll Be Back!"

5
Culture45285324489, Charlotte, North Carolina 25/04/2019

Great hotel. Clean, great location, excellent service. The staff was friendly and helpful, the room was spacious and comfortable, the ocean was a few steps away and the beach was great. The free breakfast was excellent, the lobby was clean, there was plenty of parking in the area. It's a great value for the price, we'll definitely be back.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and sharing this very kind review and compliments!

"I would go back again tomorrow!"

4
Pioneer06332734594, Charlotte, North Carolina 25/04/2019

Love the location and the staff! Breakfast was good and the tiki bar was nice! Would like to see the rooms updated because they're showing there age. I would have to say overall we had a good experience.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for staying and sharing this very kind score!

"ocean front room"

5
User 23/04/2019

very nice stay with breakfast included.room has all your basic needs with kitchenette, coffee machine, frig and stove.reasonable rates for ocean front.most parking is across the street but still more convenient then other resorts we stayed at. tiki bar and pools are great.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying with us and then taking your time to share this awesome review!

"Customer services great but rooms not so great"

2
User 22/04/2019

We usually stay at BW for anything but this location definitely needs some upgrades .....carpets are filthy (feet were dirty the entire stay), curtains had lots of holes and dusty, TINY indoor pool, limited loading/unloading space (very hard to get in and out), nasty tub mats just need to not be used at all, couch had stains, no towels to use in pool area, chairs on balcony had smoke holes in 2 of them, Wi-Fi was very slow and spotty. Customer service was good though, they fixed our slow drain and toilet issue we kept having very quickly, brought us things we needed in a good time frame. But we probably won't stay here again. Also the bfast area was way too small to accommodate all the people. Alot of issues for a 648$ bill:( for 4 days.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843-272-6101 Best Regards,

"Great friendly place"

4
hightower48, Wallaceburg, Canada 19/04/2019

Our room was clean and had a great view of the ocean. The staff was very friendly and helpful. Had s family friendly pool area with a Tikki bar. The breakfast was good with ample selection. We would recommend this facility to anyone.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking the time to share this excellent review!

"Disappointed"

2
User 17/04/2019

Not a pleasant building to stay in ....If you book a room ask what building you will be in........I had to stick something in the Lovers of the AC unit to direct the Air ..Very Small Bathroom....Old Building.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Sorry you didn't enjoy the stay. It appears you selected our most economical room and building to stay in. Although the units are not oceanfront, the building itself does sit directly on the ocean and the beach is just a short walk!

"Surprisingly delightful resort"

4
User 16/04/2019

Enjoyed our 2 night stay at this resort. Upgrade at check in was unexpected and provided a fantastic view from the top floor. Staff was friendly and always smiling. Pool area with Tiki Bar provided a relaxing atmosphere.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying with us and then taking the time to share such a kind review!

"Spring break getaway"

4
Sunshine01227245704, Covington, Georgia 11/04/2019

It was our first time there, and liked it so much that we'll definitely be back. Michelle at the front desk went above and beyond, thank you! The lady in charge of breakfast was very friendly and efficient. Parking space is limited and the lot across the property fills up quickly, and if you're late at night, you'll have to park at their additional lot located a couple blocks away.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for staying with us and taking the time to post this kind review!

"30th. Anniversary"

4
Kurt H, Richmond 11/04/2019

This was our first visit to North Myrtle beach. We really enjoyed this hotel. Our room was clean and the Staff were friendly. Our ocean view room was wonderful. We walked the beach every morning and it was really peaceful. Thank you to the staff for helping make our anniversary unforgettable.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate the fact you stayed with us and then took your time to post this excellent review! Please come visit us again soon!

"Great view, great breakfast"

4
User 10/04/2019

We stayed for a couple nights on our way to another engagement. Great beach front room. The staff were friendly, clean room, and great breakfast selection. Love that breakfast isnt OVER until 10am!! The only complaint would be the kids hollering at 6am under our balcony, when we were trying to sleep in..lol..

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and taking the time to share this kind review!

"Overpriced for the quality received."

3
Explorer56794389951, High Point, North Carolina 08/04/2019

We were dissatisfied because our building was a good three building away from everything, including the office, pool, and bar. The bar is only open 6 hours a day, but Kelly the bartender is amazing! The indoor pool is literally inside a parking garage which feel really awkward. The room is pretty small, and they gave us a coffee maker on a table with no outlets so we had to move it.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry you didn't enjoy the stay. It appears you booked the Non Oceanfront Annex king unit. This unit is in a building directly on the oceanfront but is priced economically. We do have oceanfront units with balconies which are priced accordingly.

"Front desk needs HELP"

2
User 08/04/2019

When we first arrived on a Saturday mid morning everything was absolutely picture perfect. The parking could definitely be better but space is precious in this area. Dan the front desk agent greeted us with a smile and a warm welcome, which was nice after a long drive. He did is very best to get us in the room early because it was at 4:00 check-in. He delivered on that and got us in our room by noon. We had room 411 with some amazing views of the ocean. We met Mandy in the breakfast area and she is super sweet. Explaining how the breakfast worked in the morning and asking us if we needed anything. We went up to the room to change and hit the beach. First we stopped at the"Tiki" bar down by the pool. As you could expect overpriced and very weak, 18$ for 2 drinks. Kelly from "cali" who was bartending told us where we could buy a bottle at, liquor store almost on every corner. After going to the beach our kids wanted to hit the pool/lazy river. The lazy river goes around in a circle and the pool isn't deeper than 4½ feet. This is where things started to go wrong. They have absolutely zero supervision down there so kids can literally do whatever they want. Kids were running around and throwing balls at each other. I understand kids having fun we have 3 but this was out of control. Almost jumping on us and came really close to hitting our 2yr old in the head. It was definitely time to leave the pool area and go enjoy some supper. We went to Caption George's Seafood Buffet in Myrtle Beach, that's a different review. We went back to the hotel to call it a night, this is when things went sideways. First of all all we could hear was the dang elevator ALL NIGHT LONG. Then they have trash pick up at 6:30 Sunday morning. Who picks up trash on a Sunday especially at 6:30 in the morning? The beds are super uncomfortable, you can feel every spring. We went to check out and I wanted to talk with the front desk about our experience. Dan who was great the night before must of had a bad night because he was super rude. I wasn't asking for anything besides someone to listen. All he did was blame everyone else and completely dismissed us. I told him I was going to write a review and he acted like he had done us a favor when he was just doing his job. He had no empathy at all and didn't even want to hear about our stay. We will not be going back to this hotel and I suggest you finding another one as well..

BEST WESTERN OC... H, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843-272-6101 Best Regards,

"Very pleasant stay!"

5
User 05/04/2019

Very pleasant staff. Very clean rooms. Plenty of towels in the room. Breakfast attendants very attentive to guests' needs. Not many parking spaces, but we always found a place to park. No satellite TV, but not much time for TV anyway. Overall, very pleasant stay and will stay here again.

"summer stay"

3
caonima3, new york 05/04/2019

the hotel is at a good location, beach front, but the water is a little rough that we couldn't go far. the staff are very nice and friendly, even give us some extra help. the cons are, the building is old, our room is humid and dirty, but it's understandable that it is by the ocean. good thing is they have free laundry facility, even though the machines are old. in general, good for a budget vacation

"Very enjoyable stay"

5
Excursion43344191491, Charleston, South Carolina 05/04/2019

Everyone and everything was great. Just debth of the continental breakfast was worth it, a kind and caring staff and the room and view was amazing. Stayed because my daughter has a competition however we didn't want to leave!

"Ocean Sands Rocks!"

5
User 05/04/2019

The only place we'll stay in Myrtle Beach! Friendly staff, nice rooms, great breakfast, cool tiki bar and oh that view! It's all here!! Coming back in a couple weeks! Have already recommended to friends!!

"Great little place"

5
crystalw53, Midway, Tennessee 29/03/2019

Just got back from yet another great stay. Me and my husband have stayed at Ocean Sands BW off and on for the past 20 yrs. Our first vacation together was there. Still the same great hotel with the same great service. It's an older and a smaller hotel compared to some of the other places there, but size and age doesn't make a place great. Customer service and cleanliness does, in my opinion. Breakfast is awesome also! Myra the breakfast manger is an Ace at her job!!

"Ocean Sands Review"

5
Laraine S, Hudson 25/03/2019

Clean, affordable, room faced ocean. Worked great! 3rd year we've stayed there. Love the yogurt machine. Liked the separation of beds to the bathroom and the multiple TVs in the room. Breakfast options were very plentiful.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you Laraine, for staying at our hotel and taking your time to share this excellent review!

"Great Vacation!"

5
kstreet007, Houghton Lake, Michigan 24/03/2019

Spent 5 nights and 6 days at the Ocean Sands Resort. Beautiful views, clean rooms, great front desk staf, Dallas was very helpful! Kelly W at the tiki bar really made our stay enjoyable, had great drinks, and lots of laughs with her! We will be back!! Thanks for the memories!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
What a very nice review! This makes our day to see that you were this happy while staying with us!

"Relax"

5
J4092YRgaryl, Rockwell, United States 21/03/2019

Would recommend this place to anyone wanting to go for a quick getaway or a week long stay. Beach right outside your room. Breakfast was great every morning. Staff very helpful and kind . Will be returning soon

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate this very nice review and your staying with us! Please come visit us again soon!

"Book it NOW"

5
User 20/03/2019

What a wonderful place. Everything was better than expected. Breakfast was out of this world and our room had everything we needed with a view of the ocean. You can not go wrong with this hotel. Great for couples and plenty to do for kids. HOPE YOU ENJOY AS MUCH AS WE DID.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much., Miss Sandra for staying with us and then taking your time out to share this extremely positive review!

"Ocean Hideaway"

5
Passenger15340861702, Poughkeepsie, New York 19/03/2019

Simple, clean, comfortable, affordable ocean front accommodations .... If you're looking for opulence, look elsewhere. If you want a quiet, serene, comfortable, friendly ocean getaway, then look no further.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Very well put! We really appreciate the kind words and your staying with us!

"Wonderful Hotel and Staff"

5
nclra, La Crosse, Wisconsin 19/03/2019

Dan and the entire team treat us like family every time we stay. We've been coming here for he last 5 years and wouldn't stay anywhere else! The property is on the beach, clean quiet and everything is wonderful

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for this excellent review! Your repeat visits means so much to us!

"Great place"

5
529agnesl, Tillsonburg, Canada 17/03/2019

Have stayed here many times stay when ever we come to Myrtle Beach we are from Ontario great location close to shopping and shows staff is always very friendly and helpfull having the ocean view was great

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate your repeat visits to our hotel! It means so much to us!

"Good value"

5
585geraldp, Nottingham, Pennsylvania 14/03/2019

Rates were very reasonable. Rooms were very clean. Enjoyed the tiki bar. Bartender was excellent Breakfast was good but go down early indoor seating is limited. All the staff we interacted with were courteous and helpful. Second stay here for us and both were very good. Ocean front views were beautiful Highly recommend this hotel

"Great Value!"

5
User 14/03/2019

Staff was very helpful and friendly. Room was neat and clean. Beds were comfortable. Nice oceanfront view and balcony. Breakfast was good with many options. Kitchenette was a nice addition. We will definitely stay here again.

"Great location"

4
Blackcam, North Carolina 10/03/2019

Front desk team members great and helpful! Great customer service and value for North Myrtle. The hotel was located in a quiet area that was a nice relaxing getaway. I'm not sure it's this way during peak season.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying at out hotel and taking the time to share this nice reviewi!

"Great Value!"

5
Malcolm D, Lexington 08/03/2019

Hotel was nice, Room was clean and comfortable. Had a great view of ocean and nice balcony. Breakfast was great with a great staff! Housekeeping was great, kept rooms clean and bathroom supplied with clean towels! Excellent value for North Myrtle Beach.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for the wonderful review!! We hope to see you again next time you are in the area!

"Winter Wonderland"

5
Jack A, Scotia, NY, United States 06/03/2019

Great place to stay for a care-free vacation. The staff are very attentive to detail - the breakfast menu is great and the facility well run. We have enjoyed Ocean Sands Resort for six years and we hope many years to come - thanks for a great time.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you Mr. Arnold for your RAVE REVIEW!! We hope to see you again next year!!

"Worth your month"

5
Relax23826051607, Murphy, North Carolina 05/03/2019

This Hotel was amazing with everything to do besides just the beach. Lazy pool and pool area was beautiful with the Tiki Bar. Employees love their jobs and it shows. Breakfast was more than we expected.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much! We really appreciate the kind words and look forward to having you with us again soon!

"Super"

5
GrandTour27465423364, Silver Spring, Maryland 05/03/2019

Great place to stay for snow birds. Hotel staff very friendly. From personnel at front desk to housekeeping and maintenance as well. Ocean view room w/balcony. This place treats snow-birds like royalty. I'll be back again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking the time to share this wonderful review! we will be seeing you again next year!

"Very nice location"

5
Bonnie H, Aulander, North Carolina 04/03/2019

Quiet location, which is still close to shows, restaurants and shopping. Rooms are clean and appealing. Free breakfast each morning, both hot and cold selections. Friendly, helpful staff. Only drawback -- the pillows. They now use square pillows, and I still prefer the oblong ones.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and sharing this excellent review!

"Will go again"

5
Lois S, Cincinnati, Ohio 02/03/2019

It was great to get away from the cold! And this was great relaxation - great breakfast-... warm, friendly staff...easy to walk the beach and convenient to attend shows and visit restaurants - can't wait until our next visit1

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much, Miss Lois. We really appreciate you staying with us and taking the time to share this excellent review!

"Excellent people, great location"

5
User 28/02/2019

Excellent people, great location, awesome amenities. We really enjoyed our stay. The people were friendly, had a workout center and pool. We were able to walk to a place for dinner, very convenient. Breakfast was awesome, the people and atmosphere made it 10 stars for me..

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying with us and sharing such a kind, positive review!

"Best Western Ocean Sands Beach Resort - Our Home-Away-From Home!"

5
User 26/02/2019

From the time we arrived the service was great; front desk attendants welcoming and helpful. The room was neat and clean. All rooms are beachfront; hear the waves; watch the sunrise! The breakfast room is beautiful and the food and the servers are wonderful! We feel really blessed to vacation at Best Western Ocean Sands Beach Resort over the years.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this fabulous review! We really appreciate you staying with us and sharing this excellent review!

"Excellent people, great location, great amenities"

5
Roam01042182257, Rocky Point, North Carolina 25/02/2019

The front desk staff when checking in was fun and friendly. Explained the resort and gave us a goodie bag and water. The continental breakfast was more than a standard one would include, along with a great lady working it. She was fun and friendly. The room was clean, esthetically pleasing, and s great view of the ocean. Check out was quick and convenient. Enjoyed our stay

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and sharing this excellent review! Please come see us again soon!

"A wonderful Place to stay"

5
User 22/02/2019

The staff is great they even upgrade my room my room for , the room omg it was very CLEAN AND NEAT I have OCD.The breakfast was wonderful along with the host. I would recommend this hotel to everyone.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing this excellent review! We really appreciate it!

"Excellent Stay"

5
User 20/02/2019

The Resort was really clean and nice, the staff was really friendly and were very prompt. The breakfast could add bacon every day but that's just my preference ha ha, otherwise it was a great stay, I really enjoyed it and look forward in staying there again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying with us Miss Donna and look forward to seeing you again soon!

"Great value for the price."

5
Jane W, Linthicum 19/02/2019

Coffee & tea is available 24/7. Rooms are spacious with fridge, micro and stove and sofa. Hot breakfast is served each morning. Newspaper is free. Wonderful hot tub and heated pool. Staff is very friendly and helpful. Good location for shopping, theaters and restaurants.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for this awesome review and for coming to stay with us!

"An exceptional value right on the b each"

5
Sue B, Spencerport, New York 18/02/2019

Just spent 4 nights at this hotel. Very pleased with the facility and the beautiful ocean view. The personnel were so friendly and helpful. I am a senior and appreciate good value. Would definitely return next year.

"Best Western Ocean Sands Beach Resort"

4
Flyer17418991841, Lexington, North Carolina 15/02/2019

The service and location was excellent. The breakfast offered a good variety of items. The rooms are in dire need of updates to furniture (sofa couch), but overall great for the price. I will stay at this location again, and highly recommend.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking the time to share this kind review!

"Oceanfront"

5
ksinman, Cornelius, North Carolina 14/02/2019

The oceanfront room was very clean. The hotel is older but nice. The room had two comfortable queen beds. The hit breakfast was good. The hotel staff from the front desk to the breakfast manager were very friendly.

"Beautiful view"

3
Debbie O, Onset, United States 13/02/2019

The room was very clean but much smaller that I expected.We had an executive suite, but was one of the smallest rooms I've ever stayed in.It was nice having doors between the bedroom & living room. The entrance door leads right into the bedroom and the bathroom was tiny. There were many items missing from the kitchen which I reported to the desk and within a day they brought to us. We had an ocean front room which gave us a beautiful view. We could actually see dolphins swimming by twice a day which was pretty cool! The breakfast was great and the breakfast ladies were super friendly, very efficient and fun to be around.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and taking the time to share this review.

"Great value."

4
Warren T, Ramseur, North Carolina 13/02/2019

We've stayed there numerous times. The staff is friendly and attentive. The breakfast isn't 4-star but it's good and free. Myra, who looks after the breakfast buffet is friendly, funny, and really takes care of you. Great value. Most parking is across the street.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much, Warren We really appreciate you staying and posting this great review!

"Great customer service"

5
User 09/02/2019

We showed up without reservations and were greeted in a friendly and welcoming manner. Every employee we encountered was friendly and helpful. The morning breakfast was better than expected and the people responsible for replenishing the food were especially helpful.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you coming to stay with us and taking the time to post this fantastic review!

"Great Location with wonderful staff"

4
User 08/02/2019

Clean rooms, friendly staff, view from room was great. Went to get away for a couple days. Only negative was the hot tub was filled with small children and my husband and i did not feel comfortable using it

"Convenient location"

4
karenhC4765DH, Troutville, Virginia 07/02/2019

The hotel is convenient location to area landmarks. Hot breakfast was good. There is not a lot of parking. The rooms were clean and staff was friendly and helpful. Rooms were oceanfront with great views

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you Miss Karen, for staying with us and taking your time to share this great review!

"Great Stay"

5
vhash77, North Wilkesboro, North Carolina 05/02/2019

This is a great location at North Myrtle. The staff are all very friendly and helpful. Our room was a 2 queen bed suite - great room - #911. We had an awesome view, the room was clean, the beds comfortable. The hot breakfast was very good and the staff kept it replinished very well. I highly recommend giving this location a try when in the North Myrtle area - you won't regret it.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing this awesome review!

"Disappointed"

3
McHenry1, Washingtonville, New York 04/02/2019

We were not pleased with the location or having to trudge on a narrow sand path through vegetation to get to the beach. This was an outmoded motel that needed some updates. Will say the staff was very friendly. We had to go some distance in order to find area of interest and entertainment. Parking was sometimes a problem since areas for parking were limited.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Sorry you did not enjoy the stay. We will contact the city of NMB and advise them of the walkway to the beach. Although there is one in between our buildings that is quite large and has no vegetation.

"Enjoyed the stay, but there was one odd quirk"

4
frank h, Wilmington, North Carolina 04/02/2019

The facility is right on the ocean and has a nice pool set-up, which we could not use due to the temperatures.The room was a nice size with the additional benefit of providing a small kitchenette feature. The mattress was very comfortable and the room faced the ocean.The small quirk was the parking. Underneath the hotel tower where we stayed, there were only 7-8 parking spaces, of which 2 were handicapped. There were maybe another 10-14 at the registration area. Once these spaces were filled, you had to go across the street and down about 25 yards to access more parking, which was in an open lot. Apparently there were 1-2 more open lots, but there was no signage showing you where to go. I found this both odd and inconvenient. I am surprised there were not more comments about this in past reviews.One very positive note, Myra and her assistant in the breakfast area worked as hard as they could to keep the food stocked and warm. They reacted instantly to any requests and were very service-oriented. The main part of the breakfast area was not huge, but it had two other sections that you could use. One was a covered outside area and the other area may or may not have had heating and air-conditioning.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and taking the time out to share this very informative review!

"Love this place"

5
Sandy T, Ludlow, United States 31/01/2019

Love this place. Anytime I can stay at a Best Western I do. I know the place will be clean, nice rooms and free hot breakfast. The whole family loves this hotel.. The inside and outside pools are always a plus with children.

"Leisure trip"

4
Excursion22202834886, New Bern, North Carolina 29/01/2019

Checked into hotel @ 4:00 pm, staff at desk were very friendly and check in was fast. Room was clean, loved the beach front view we were on the 10th floor which we loved. Indoor pool was decent, just didn't like the fact you had to exit the building to get too it. Breakfast was decent, the ladies during breakfast were nice and kept the food stocked. Would stay at this resort again. We stayed 2 nights.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing this great review! We really appreciate it!

"Outdated and overpriced"

1
User 29/01/2019

This place was awful and a waste of money. The room looked as if it had not been updated since the 80's. Grimy bathroom and shower. Food smeared on cabinets and refrigerator. No housekeeping unless you stay 3 days, but this was not disclosed when room was reserved. Terrible stay. Ruined 30th birthday celebration!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
"No housekeeping unless you stay 3 days, but this was not disclosed when room was reserved." We absolutely give housekeeping on a daily basis unless a Do Not Disturb sign is on the guest's door. We are wondering if you reviewed the correct hotel as we could not locate your account. We will petition Trip Advisor to remove this review!

"Great place"

4
Ashliromero16, Hubert, North Carolina 25/01/2019

It's right on the beach great view!!! Very accommodating well environment! Great breakfast, the beds were good the room was great needed a little more pictures, we loved our little get away here. Would recommend it!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing this excellent review! Please come visit us again soon!

"Weekend Trip"

4
JulieRoberson, Hays, North Carolina 23/01/2019

Overall we were very pleased with the hotel for the value and price. We had an oceanfront queen suite with comfy beds, very clean and spotless. The hotel staff was always very friendly and generally seemed happy to see you.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much, Miss Julie. We really appreciate you staying with us and sharing this great review!

"Above and beyond"

5
AGS_guy, Augusta, Georgia 21/01/2019

Our stay was excellent! Not only do you get picturesque views of the beach, but the staff is amazing! They go above and beyond to make you feel welcome and taken care of. Breakfast was great, too! We will definitely consider this hotel next time we return to the area.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for the wonderful comments about our hotel and staff! We look forward to seeing you again soon!

"Excellent Place to Stay"

5
mpturin, Ottawa, Ontario 17/01/2019

Whenever we travel close to North Myrtle Beach my wife and I make a point to stay at the BW Ocean Sands Resort. The staff is always helpful and pleasant. We stayed there for two nights in November 2018 (28/29) and three nights in December (24-26). Excellent views of the Ocean and clean rooms with comfortable beds. Off season rates were extremely reasonable. I would recommend anyone to stay there.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying with us and taking your time out to share this wonderful review!

"Very good price for the time of year !"

4
User 12/01/2019

Very friendly staff clean rooms, Only thing I didn't like was there wasn't a good breakfast selection.Had to go to another location to eat breakfast and wasn't enough selection for TV stations. Otherwise I think it's a good hotel .

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing this kind score!

"Staying at NMB"

5
Gary S, Columbia, United States 12/01/2019

Always a pleasure staying here...can't beat the view or the location of the hotel. When greeted they always give the BW rewards members some kind of Thank You gift. Usually its our first choice to say when going to NMB.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much Gary! We really appreciate you making us you're number one place in NMB!

"Highly recommended"

5
Venture16004234097, Hope Mills, North Carolina 11/01/2019

After numerous horrible experiences at OTHER hotels, I have to say that the recommendation to stay here was greatly appreciated!! Everything was perfect!! I had some issues (personal life) that caused me to need to change up my reservation and the staff was absolutely wonderful and helpful. We were satisfied in every aspect and have decided to return yearly at minimum.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing this very nice story! We are glad we could bring you some happiness!

"Christmas Getaway"

5
Jennifer C, Holbrook, New York 06/01/2019

We also stayed here last year. We were in the main building last year and this year we were in the middle building! Our view was amazing,room was very clean and accommodating! Breakfast was very good and the staff...simply amazing!

"GR8 Value Right On The Beach"

5
Glen L, Maynooth, Canada 03/01/2019

GR8 Value Right On The Beach. Friendly (actually Entertaining) Staff (ask Myra to Dance at Breakfast - LOL -).Large Room, Very Good, Free Breakfast with lots of choices. Everything worked the way it should (short some Forks in the Housekeeping Kitchen (probably should have reported it, but didn't). Otherwise, really could not complain. Would stay there again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing such a wonderful review!

"Great time"

5
Tourist04415342435, Meridianville, Alabama 03/01/2019

Upon arrival we received the keys and a welcome package by friendly staff. Our room had a great ocean view. Breakfast had a good variety of choices and the waitstaff was very friendly and helpful. Maintenance was, also very friendly and quick to help.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and taking the time to share this very nice review!

"Bucks visit"

5
Sightseer37220493643, Chrisman, Illinois 02/01/2019

This is a great place to stay because of the friendliness of the staff and great rooms. The breakfast probably saved us at least $20 and was very good also. Nice location and laid back atmosphere . Our stay was great.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for this very kind review and for staying at our hotel! Thanks also for recognizing our breakfast! The girls work hard back there to try and satisfy everyone!

"Excellent price & great staff"

5
KimP5, Columbia, South Carolina 02/01/2019

The staff was very friendly & helpful. The rooms were very clean. We had a great ocean view. It was quiet & peaceful. They also serve breakfast but we didnt eat breakfast but I would definetely recommend this hotel to my friends & family

"Good value and good location"

4
Jerry S, Wilkesboro, United States 02/01/2019

We've stayed at this hotel for 10 or 12 years for New Years. Rooms are comfortable and clean. Breakfast bar is small but provides a good variety of items for breakfast. We enjoyed the hot tub, too. We reserved next New Years already!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and taking the time to share this very nice review!

"Winter getaway"

5
daryldandlibbyh, Clermont, Florida 11/12/2018

Excelent stay, beautiful ocean front room to watch the sunset or sunrise, mini suite with plenty of space staff were very attentive to your needs, with breakfast being highlight of mornings. Staff went overboard to make you welcome.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and taking your time to share your experience!

"Beautiful Ocean View Room"

5
picker50, Lakeland, Florida 11/12/2018

This was a gorgeous two bedroom suite. We were upgraded from the regular room that I had booked. We have been staying at this motel for years; always had a good experience. Sorry we couldn't stay more than overnight.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for the continued support and visits to our hotel! We look forward to your next stay!!

"Great location"

5
taheel, High Point, North Carolina 01/12/2018

Great place - near outlets - BASS PRO STORE and a lot of fantastic retaurants. Ocean front - just steps from being in the water. One of the best motel breakfasts you will you find. The staff is top notch!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and taking the time to share your nice compliments!

"Decent experience"

4
Nika W, Jackson, New Jersey 29/11/2018

This property is a decently maintained, older property. It is clean and all amenities are in working order. Location is great. Staff friendly and helpful. Breakfast is fresh and plentiful. Would book again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and taking the time to share this kind review!

"Fall At The Beach"

5
User 27/11/2018

Stayed for business and also enjoyed the view of Fall at the Beach from the very comfortable room. Nice sized desk allowed for good work arrangement including space for my separate monitor and small portable printer.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking your time to share this awesome review!

"Fantastic"

4
User 26/11/2018

Fantastic view. Room was clean. Breakfast food items and service was great. It was a little hard to find because Google maps brings you to the wrong location. Great price. Needs more parking. I would stay here again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing this great review! We love the word "Fantastic"!

"getaway"

5
773jonf, Hillsborough, North Carolina 26/11/2018

staff was great room was very clean breakfast was a nice addition to this area of the country will return for sure this is a hidden jewel ocean front but on the far north end great location for families

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking the time to share this review!

"Favorite stop"

5
Bonnie H, Aulander, North Carolina 25/11/2018

Ocean-front room with balcony -- my favorite accommodation! Can sit on the balcony and watch the ocean waves come to shore, and listen to the relaxing sound. Ocean Sands is located in a quiet area (excellent for sleeping), but is near to great shows and shopping. The included breakfast features variety and the orange juice is excellent. There are an abundance of restaurants to choose from for other meals -- from fast food to high-end dining.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing such an excellent review!

"Beachfront bargin"

5
bethmI1586GT, Ponce Inlet, Florida 21/11/2018

We had a great one night stay, while headed north, right in the beach. Very clean room, bathroom and small kitchenette. Enjoyed our wine on our balcony overlooking the Atlantic. Great healthy breakfast in the morning. Nice and attentive staff!! Would stay there again.

"Nice spot!"

5
Karen E, Bristow 16/11/2018

Room was a nice size and very clean. Everything in there room worked as it was designed to. View was outstanding. Quiet in the evenings with very little noise in the day. People at front desk very helpful and friendly. We stayed in early Winterso other than a walk on the beach there was no tanning. For a summer trip it would be great. Ten steps from elevator to beach. Nice pool area also with a lazy river. Rom had a kitchenette so if you so desired you could eat in. There is also a laundry so you may wash your clothes.small 7-11 size grocery across the street. Walk to restuarant about two blocks away. Most of the major attractions, outlets, and dining within 20 minute drive at most. And almost forgot Tiki bar next to the pool for something cold with an umbrella in it. Overall great place.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much Miss Karen for staying with us and taking your time to share this excellent review!

"great getway"

5
User 14/11/2018

the view was awesome .distance to ocean was good for people that can't walk too far staff was friendly ,helpful breakfast was awesome something for everyone the only thing I would change I would have like to stay longer and they need more parking space for disable people near the buildings

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking the time to share this wonderful review!

"Pool Front or Ocean Front?"

3
Kim C, Rutledge, Tennessee 12/11/2018

We reserved an ocean front room. Upon arrival, we were told the first floor was all that remained and he apologized. I thought well this won't be that bad. We get to the room and we are pool side and beyond the pool and sand dunes, there was the ocean. This is not ocean front to me. This is pool side with an ocean view in the background, There was zero privacy on the balcony due to this, but luckily it was cold so no one was at the pool. The dresser draws would not close, The ice machine was right outside our door , so I heard people using it all hours of the day and night. I was awoken by housekeeping shouting at one another and talking in the hall. The hotel was clean, if a bit dated. The staff from check in to check out and breakfast were all very nice. I would not want to stay here a week in the summer, but a quick overnight was all right. The area around the hotel looked run down.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Tanks for staying with us and sharing your views. Sorry you did not enjoy the stay.

"Weekend relaxation"

4
Phyllis G, Concord, North Carolina, United States 11/11/2018

We really enjoyed our stay here. The room was comfortable and well appointed, the breakfast was great. Fresh fruit, waffles, sausages, eggs, cereal and selection of breads. It was a little crowded each morning though. We will go again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much Miss Phyllis, for taking the time to share this very nice review! Please come visit us again soon!

"Family vacations"

5
Daydream27752935497, New Britain, Connecticut 10/11/2018

Very nice place, goog breakfast, very nice staff, nice, friendly, polite, multiracial, good prices. Great location. A lit the stufg to do around it. Great for shooping. Nice restaurants, exercise options to do

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking your time to share this awesome review!

"Clean hotel on the beach"

5
golfer8906, Columbia, SC 10/11/2018

Hotel is always clean even though it is relatively old. It has been refreshed. Beds are very comfortable. Great location right on the beach. Easy to park, but most parking is across the street, but there is very little traffic. We always enjoy staying herre and make this our choice when at North Myrtle Beach.

"No tower"

3
User 08/11/2018

Tower requested but not given. Bill stuck out under dr in express checkout where anyone in hall could have gotten it. Other then check in and whoever put bill under dr rest of staff was nice. The lady at breakfast was fantastic. Breakfast though could have benefited with more choices like bacon, boiled egg, or milk other then whole

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We checked your account and did see where we upgraded you to a larger suite in the tower building! Maybe they moved you after you checked in? In that case, we do our best to honor requests but in some cases we are unable to do so.

"Amazing"

5
Stay68105271613, Summerville, South Carolina 05/11/2018

Our room was absolutely beautiful and had such an amazing view of the ocean. Very nice location and close to a lot of things to do. Across the street was cute little store that we went to. The room was bigger then our apartment back home

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying at our hotel and sharing this wonderful review! We look forward to seeing you again soon!

"Pleasant ocean front hotel."

4
User 05/11/2018

I first started staying here for fall bike week seven years ago and enjoyed the welcome atmosphere. I no longer come by bike or with my bike (a Harley) but visit every October. I like fall at the beach and this hotel.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for being a repeat guest of ours. It means so much to us for folks to visit us every time they are in this area!

"Best hotel"

5
Wander63136472558, Mooresville, North Carolina 04/11/2018

This was the best hotel I've stayed in at the beach...definitely will be my new place when I return! The staff was extremely friendly went out their way to help you. The room was clean and the view was amazing!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We certainly love to hear that we are the best! Matter of fact, please remind us of this the next time you're here! We have something for you!!

"Nice place"

5
Relax09335471980, Lillington, North Carolina 02/11/2018

The staff was friendly staff. The room was clean room and the bed was comfortable . They had a great breakfast that was included with the stay. We had a great view of the ocean. We will definitely be staying there again

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying at our hotel and taking the time to share this very nice review!

"Average stay on the beach"

3
User 30/10/2018

Great location off the beachfront with good breakfast. Great value on a budget. My only down fall was the locks on the front door and patio were broken and they would not lock other than the security locks. The rooms need some updates from broken wood on doors and badly stained shower

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing your views. We will definitely look into the comments you mentioned!

"Another Ocean Sands vacation!"

4
A2506LZjamesm, Taylorsville NC, United States 29/10/2018

We have now visited BW Ocean Sands Beach Resort numerous times in 2018 for a total of 47 nights. We would not keep returning if we were not so satisfied in this modest but accommodating facility. Good location, good housekeeping, friendly staff and nice breakfast buffet. When you go there, you want to stay!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you Mr. and Mrs M! We really appreciate all the repeat visits and look forward to seeing you again soon!

"beach heaven"

5
User 29/10/2018

Alway's clean staff is exceptional and the free breakfast is very good with a large variety of items. The WiFi is very strong and fast it reaches to the pool with ease. The WiFi even worked in the little convent store across the street!!!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and sharing such a wonderful review! Please come see us again soon!

"Great stay!"

4
nicholsdoorhardware, Clayton, North Carolina 28/10/2018

Working about 10 minutes from the hotel location, this place was just what we needed. Excellent value, clean room, great breakfast. Definitely more than I was expecting. Planning to come back soon and will definitely be staying there!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking your time to share this awesome review!

"Right On The Beach, Nice Pool, Facility A Bit Dated, Parking Is Difficult"

3
InformedTraveller, Northern Virginia 24/10/2018

REASON FOR STOP: Couldn't check into our condo until the following day. COMMENT ON RATING: The parking and elevator problems force me to reduce this from 4 to 3 stars. PROS: All the three buildings are right on the beach. Ocean-front rooms in at least one of the buildings have small but adequate balconies. My room was in good condition although could use some updating. Unlike my previous visit three years ago, check-in was fast, efficient. CONS: Parking is a nightmare. The (only) elevator in the 9-story south tower is “iffy”. It was problematic during a prior stay three years ago, and broke down during this stay. I overheard other guests who are repeat visitors say this is an ongoing problem. To be fair, it was repaired pretty quickly. There are three buildings. It is not explained on the web site and it was difficult to obtain information about the differences, but the differences are significant. The buildings appear to have been built at different times and by different owners. What they call the south tower (and where I stayed) is the best choice. The actual original building, now called the north tower (actually only three stories) is second. I would recommend against what they call the annex. The bed was not very comfortable. Some of the common areas are a bit worn. I was unable to log onto the Wifi. It was not important enough for me to call the support line. COMMENT: On an unseasonably warm day, the A/C struggled in the afternoon to maintain a comfortable temperature.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We attempted to locate your name as being a prior guest of ours but could not do so.

"awsome coming back this week for my birthday."

5
funsurf1234567, Sneads Ferry, North Carolina 23/10/2018

Awesome I loved it amazing trip with my girlfriend and so relaxing and buetiful.cant wait till this weekend.i love the rates you guys have and deals the view is nice and room are nice and clean top rating.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for this very awesome review! Please come see us again soon!

"Beach Getaway"

4
Beachlvrgrl, Mechanicsville 23/10/2018

The whole staff was friendly. It is an older hotel. The bathroom was very tiny. The room was decorated nicely. There was no counter space in the kitchen. Parking was a bear especially if you are travelling with your 88 year old mother. Not very many handicapped parking spaces. Our door leading out to the hall way was very heavy. My mother could not open the door by herself & I had a hard time myself. The breakfast was ok. The breakfast area was not very big. I have stayed at other Best Westerns & this one was not the best. Great view from the balcony.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank so much for staying with us and sharing this nice review. Hotel room doors are a little heavier to ensure closing in the event a guest does not pull them shut. Since they auto-lock, the hotel wants to ensure the safety of their guests!

"couple getaway"

4
Nancy M, Elizabethtown, Kentucky 21/10/2018

The ocean front room was great. The breakfast was a nice touch and the ladies attending were great. spent 3 days wish it was longer. will go back next year about the same time maybe a week . good time of year to go beach not crowded

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for this great review! Please come see us again soon!

"Great value and facilities"

5
grammysue657, Waterloo, New York 21/10/2018

Totally enjoyed our stay at the Best Western Ocean Sands Resort in North Myrtle Beach. Facilities just what we wanted. Amenities included 2 outdoor pools, 1 indoor pool, a hot tub, exercise room a great beachfront and a Tiki Bar. Morning breakfast with great selection and a warm and friendly staff.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Awesome review! We know you are one of the best Grammy's ever!

"BW Ocean Sands"

5
turks46, Millville, Delaware 19/10/2018

Stayed at the Ocean Sands 4 days. Clean + comfortable. Friendly staff and a great breakfast to start your day. Poolside Tiki bar is relaxing and worth a visit; bartender's a hoot Oh, and the beach was super.

"For work or vacation"

5
249toddr, Charlotte, North Carolina 17/10/2018

This hotel is staffed by some of the best hotel crews I have ever encountered.I travel a fair amount with my work and every time I have stayed here the entire staff has been great.From the person who checks me in to the person doing the breakfast in the morning, everyone seems to care that you have a good stay.

"Quick Trip"

5
User 16/10/2018

We were in town for a funeral and was glad to get a room on such short notice. The hotel was clean and the bed was really comfortable. The staff was helpful, friendly and knowledgeable.The breakfast was good also. We have never stayed at a Best Western and we were pleasantly surprised.

"Best place"

5
ellsworthdebra, Front Royal, Virginia 15/10/2018

Amy and Kirsten at the Tiki bar kept me happy and entertained, they are wonderful. You could switch up the music you have looping only so much Jimmy Buffet one can handle especially the same song. A switch up would be great The location is awesome and quiet. I highly recommend it

"Great Fall get away"

5
User 14/10/2018

We visit the North Myrtle beach area every fall and stay at this Hotel. The ocean front room is delightful. Beds are comfortable and there is a kitchenette. Some of the furniture is a little dated, but everything is clean. The breakfast is kept well stocked. The staff are friendly. There are two pools, a hot tub, and the beach is right there.

"ROOMS ARE NOT NON-SMOKING"

2
Robert H, Wisconsin Dells 10/10/2018

Hotel is old and needs updating badly. Don't believe what they say about all rooms are non-smoking. THEY ARE NOT. Everyone is allowed to smoke on the room balconies and the smoke/smell gets in the other rooms and you will not be able to enjoy your balcony (that you have to pay extra for).

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We apologize you did not enjoy the stay. We appreciate you staying 5 nights with us. I wish we knew how unhappy you were while in house with us as we could have offered you a refund had you decided to check out early.

"air port drop off and mini vac"

5
dunnritecarpet, North Carolina 08/10/2018

place and staff are great must try you will be back great view safe hotel good am eats to start the day stay at best western all the time may be 50 or more this one i like the best beach one out side snacks and drinks by the pool just great

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking the time to share such a nice review!

"Florence can't stop these guys"

5
393alberto, Roanoke, Virginia 08/10/2018

Arrived at Best Western Ocean Sands immediately after hurricane Florence, while many of the folks working there were dealing with personal problems caused by the hurricane, they were more concerned about making sure my wife and I enjoyed our stay. The entire staff were pleasant and helped make our stay a great one!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Awesome review! We are very glad you and your wife enjoyed the stay with us! We look forward to seeing you again!

"Favorite spot on the beach"

5
yardedog716, Akron, Ohio 08/10/2018

Great rooms, great staff, great prices. This was our second time at this hotel in less then 10 months. We enjoyed it so much we had to come back. It's just outside the line of a the craziness of downtown but not to far away to go enjoy some of it.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for the repeat visits to our hotel! We really appreciate it!

"Roaches on my babies clean bottles on the kitchen counter and in the bed"

1
User 08/10/2018

When we first got to the room someone had spilled water in the floor and when i used a white towel to clean up the floor was so nasty the towel had a black hand print on it. When I checked in they gave me a pack and play that was disgusting. On our last night there I got up the make a baby bottle and there were roaches crawling on the clean bottles if I would not have seen it I would have gave them to my babies thanking they were clean and they could have got sick from the roaches being on the nipples. Later I laid the baby on the bed and another roach ran from under the pillow. I do not recommend this hotel definitely if you have small kids

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry you did not enjoy the stay. We addressed the numerous complaints you had while you were with us and found only one complaint to be valid ( Yes, the washcloth was dirty after you wiped the floor. The floor should have been cleaner. ). The complaint about roaches could not be verified as the room was inspected and nothing whatsoever was found. We were happy to compensate you accordingly but are sorry to see this compensation was not satisfactory.

"tight parking! Friendly Staff"

3
lisa m, farmville, 03/10/2018

Hotel staff was very friendly and helpful. We asked for & received a fan for our room because the a/c wasn't cooling the room. We moved to a different room after the first night. The receptacle was dangling from the wall in the first room. But, the view was spectacular! The second room was much better - it was in the annex building with 2 cooling units. The 2 units are need because of the layout of the room. The bathroom door was literally coming off the hinges. At some point, the door had suffered water damage (maybe the tub overflowed?). The room appeared clean - just needs upgrading. First room was dorm size frig, second room was normal size frig. One elevator in each building. I am not sure how many floors were in our second building,I think 9. One elevator for that many people means you often must wait. Overall, the staff was very polite & friendly but I would look for a different hotel next we are in NMB.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing your thoughts. We will take a look at the problems in this room.

"Totally Satisfied"

5
User 30/09/2018

My stay at the Best Western Ocean Sands Beach Resort in North Myrtle Beach, SC was everything I wanted in a hotel. The room was super nice and the ocean view was wonderful. The hotel staff were very friendly and helpful.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and taking your time out to post this very nice review!

"Great place to stay"

5
User 26/09/2018

Great place to stay, friendly, clean, nice beach, close to alot of local amenities, beautiful sunrises from ocean view balconies. Breakfast is great with many choices of food buffet style. Have been going here for past three years and cant wait for next years return trip. Would definitely recommend this hotel.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying with us these past few years and taking the time to post these wonderful compliments!

"Great place to stay!"

5
Dan B, Bangor, Maine 24/09/2018

A very clean and friendly Best Western. My wife loves looking out the sliding glass door at the beach. We have stayed there 2 years in a row on our vacation and we are planning on going back next year. Breakfast is very good and the beach is clean.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for the repeat visits to our hotel. We really appreciate you!!

"Best Western Ocean Sands Beach Resort"

5
David B, Lexington, United States 20/09/2018

We were impressed with the room and its view. Room was clean and neat and the view was terrific. Location was very convenient to shopping, dining and with easy access. We will choose this location again. Staff was great and very helpful.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this fantastic review of our hotel! We appreciate you staying and the time you took to full this out!

"Our favorite getaway!! "

5
User 12/09/2018

This is our second time staying at Ocean Sands beach resort for vacation & as always we have the best stay! The staff is more than accommodating to all of our needs. They go above and beyond to make sure we have everything we need. They treat you like family. We're greeted with open arms and that's exactly what you want when staying far from home. They even gave us a late check out since we arrived late in the night. The breakfast included is absolutely wonderful, the housing staff was always asking if we needed anything. The tiki bar by the pool was such an added bonus so we didn't have to go far from the hotel. And considering we left just a day before the hurricane evacuation, the hotel was still up and going and taking care of what needed to be done. We will always choose this hotel for our MB vacations. A big thank you to all the staff & I hope that everyone stays safe during hurricane Florence. Y'all are in my prayers!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for being a repeat guest of ours and taking the time to post such a wonderful review!

"In need of major updates!"

1
User 10/09/2018

We arrived late at night and wanted to stay on the beach. The elevator up to the 8th floor was shaky. When the door opened the carpet looks hideous. I would say RIP it up and paint the concrete. The room we had was 2 queens and a Murphy bed. The tub is discolored, the furniture is old , the stove is rusted. I would be afraid to use it. My advice keep going find something worth the same amount of money.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry you dd not enjoy the stay.

"Beach Vacation"

5
melissacR6414QU, Bristol, United States 05/09/2018

We highly recommend this hotel to everyone. Excellent customer service from the staff. The breakfastBreakfast was great. The view from the balcony was amazing. No problem with parking. And the Tiki bar was great. You will love this Best Western whether you are on vacation or a business trip.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and taking the time to post this wonderful review!

"Fun in the sun"

5
User 03/09/2018

First time in Myrtle Beach and from Sheonn at the front desk, Kristin at tiki bar to Mary who made the room so clean and comfortable this was the best experience! Can't wait to come back again soon!!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this excellent review and for staying with us! We will be looking forward to your return!

"Was everything we were looking for, and then some!"

5
danaeverett, Greenville, Kentucky 30/08/2018

We arrived early, and our room was ready in an hour with a free upgrade. We had two queen beds, kitchenette, and a sitting room. The view from our balcony was gorgeous, and we were a short walk from the ocean. The pools and lazy river were clean and the water was perfect. Breakfast was awesome every morning, and Myra is a true gem! We will stay here again!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for coming to stay with us! We really appreciate you taking the time to post this wonderful review!

"Best Western North Myrtle Beach Vacation"

5
294charlesj, Huntersville, NC, United States 28/08/2018

A good price for a beachfront room. Located in the main part of North Myrtle Beach. A little bit of a walk, but you can walk to main street. Breakfast is included each morning. If you go often enough, you become part of their family.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We love our extended family! Thanks again for staying with us and sharing this excellent review! We'll see you again soon!

"R & R Trip Needed"

5
TripAvdisor, Lexington, North Carolina 27/08/2018

The staff from Best Western Ocean Sands Beach Resort were wonderful. They greeted us with a smile and were so courteous...even gave us a present. They called our room about 30 minutes after we arrived to make sure everything was satisfactory. The ocean front room was fabulous!!! The Full Breakfast was delicious, and Myra went out of her way to make sure we had enough to eat!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and sharing this awesome review! Please come see us again soon!

"Great Resort"

5
User 24/08/2018

Our room was clean and very comfortable. The staff was very friendly and helpful. The breakfast was very good and so convenient. My husband loves the yogurt machine! Please don't ever get rid of that!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and sharing this wonderful cpmpliments. It means so much!!

"Family Vacation"

4
V4403DRbriand, York, Pennsylvania 19/08/2018

We stayed here for 5 nights. It was a pretty good place and we had a great view. ( Oceanfront) Service was good and staff was friendly throughout entire stay. Check-in and Check- out was smooth as well. Food was good but line was long if you arrived at last hour. The few things that bothered me was there was only one elevator at the tower building. It was difficult to catch the elevator at times and found myself often using the steps. The other concern was the pillows were old and not very supportive and bed was okay but showing it's age. It was a nice place overall and out central Myrtle which was nice

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing your thoughts!

"Choose another hotel. Pictures are deceiving"

1
JANET M, Lexington, South Carolina 19/08/2018

We only had a couple of days for vacation. We were told this hotel had a mandatory 3 day stay and we couldn't find another place on short notice. The pools are old and the water looks dingy. The rooms are from the 1960s. Our linens were soiled and I found hair on the mattress cover! The breakfast included was nice. Powdered eggs and steamed sausage, waffles, fruit. The elevator shook so much, we thought it would drop! There are only 4 parking spots at the hotel. The rest are across the street and a block away. The second night our smoke alarm went off and the room smelled like wires were burning. It took over 15 min.after we called for someone to come check it out. They replaced the smoke alarm and it still stayed on red. They said they were full and had no room to move us to, but they'd call and check on us. No one ever called! We were not moved the next day either. When I complained to management, I was told that I could've left if I didn't feel safe! On a nonrefundable room! My advice, fellow travelers, is to stay away from here. I've stayed in lovely, clean and friendly Best Westerns in Rome, Munich and Venice, but not at North Myrtle Beach SC.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are very sorry you did not enjoy the stay. We do believe that guest perception is extremely important but honestly, yours is the exception. We do have Seven different parking areas and most of the larger lots are just across the street from the buildings. We would have only mentioned you checking out with the unused portion being return if we felt you were that unhappy!

"Vanessa's beach getaway"

5
User 18/08/2018

Everything was awesome starting with the breakfast!! I had a small problem upon checking in. He wrote the wrong number down on my keys so I was looking for a room number that didn't exist. We got that squared away and the rest of the trip was fantastic. The view was majestic and the room was very spacious. I will be back next year.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us an sharing this awesome review! We really appreciate this!

"I love this directly on the beach hotel!"

5
GFaye, IN 15/08/2018

I have stayed here several times and enjoyed it each time. First time in the penthouse and next time in the motel area with a kitchenette and balcony. I like the location and the ability to do what I want or nothing but watch the ocean.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate the repeat visits and taking the time to post such an excellent review! Come see us again soon!

"Dissatisfied"

3
a1965attitude, Charleston, West Virginia 14/08/2018

Great location but the hallway and room smelled old and musty Mattresses needed updated. Carpet and couch need to be oupdated .Too much chlorine in pool/spa .Parking was an issue which caused a rash on my daughter. Has an issue getting more towels .

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing this review.

"Summer Stay Over"

5
Dan S, Englewood, United States 14/08/2018

Stopped in for just two nights. Clean room. Nice pool and tiki bar. Beautiful beach. Plentiful breakfast included. Great staff who knew the area for golf and dinner suggestions. Internet was included. I have a handicap son and the pool is handicap accessible.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Mr. Dan, we thank you very much for staying with us and sharing this excellent review! Please come visit us again soon!

"pleasent"

4
User 13/08/2018

nice place for the family without all the busy streets of Myrtle Beach. Dog is now depressed because we are home. Easy access to the beach which wasn't busy and, the breakfast is pleasant and service was good

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying at our hotel and taking the time to share this excellent review!

"good hotel"

5
User 12/08/2018

We like coming to this hotel when we visit myrtle beach. It has clean room friendly workers. The house keeping is very good. We were there for 5 night and they check our room every day. The free breakfast that you get with your stayvis very good too and has a great selection of thing for the whole family.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for this awesome review . Please come visit us again soon!

"Staff very friendly and helpful. Location was excellant"

5
User 08/08/2018

Hotel was clean, breakfasts were great. Staff were responsive to questions. Location could not have been better to beach and other sites within North Myrtle Beach and surrounding areas. Was pleasantly surprised with room upgrade upon our arrival.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks Mr. Scott, for taking the time to come and see us and posting this excellent score!

"Worst Western Ocean Sands Beach Resort"

1
Vikkirunge, St. Louis 07/08/2018

So many things wrong with this hotel!!!! The front door whistled through the night. The air conditioning didn't distribute air properly. The pull out bed was left dirty with sand and debris from previous customer. The roof leaked onto the pullout bed the first night and then they said it was fixed when it wasn't. Second night it leaked again on the same bed. To many people for the amount of breakfast provided. Supplied breakfast for two buildings and they were not able to keep up with the demand.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry you didn't enjoy the stay with us.We never want our guests to be uncomfortable. We would have been happy to refund the unused portion of your stay so you could have found lodging elsewhere.

"Great place to stay right on the ocean."

4
User 07/08/2018

Staff is friendly. Breakfast is great - the lady that runs it is awesome - always checking to see if you need anything. Coffee in the lobby was always full. The ocean view is great. Ice machines are available in two locations. Parking was adequate, always had a spot. Really happy with the resort and the amenities. Great trip.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and posting such a nice write up. It means a lot!

"Best Western Ocean Sands"

5
User 07/08/2018

This hotel may appear older but it has many nice amenities. The breakfast buffet is very nice with a lot of variety. The hostesses are very pleasant. The rooms were also clean and the cleaning crew were accommodating when we needed anything. The pools were very nice and refreshing. It was nice to have an indoor pool during one of our rain days. The kids enjoyed the lazy river alot. IT was wonderful to wake up in the morning and go out on the balcony and thank God while I watch the ocean waves!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are very happy to hear that you enjoyed your stay with us! Thanks so much for taking the time to post this excellent review!

"Perfect!"

5
User 05/08/2018

The BW Ocean Sands, after visiting for 7 years, is STILL my home away from home. Have always stayed in the Tower but this visit in main building. Will request it again. Housekeeping great, front desk friendly and helpful and I can't imagine staying anywhere else! Thanks, BW for another great visit! See you soon!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
What a nice review! We really appreciate you being such a loyal guest of ours and telling everyone about your stay! It meas a lot to us!

"my 1st stay in Myrtle Beach"

5
User 03/08/2018

environmental staff very prompt in attending our needs, breakfast staff very professional, friendly and kept up with keeping the food stations filled and tidy. Parking was a MAJOR disappointment. 2 of the 4 nights we stayed even the overflow parking was filled. it took almost 1/2 hr to find parking not to mention we had a 15 passenger van and the parking when we did find it was a tight fit.

"Our favorite beach place"

5
maryannewwhite, Clemson, South Carolina 02/08/2018

We always stay at this motel when we go to the beach. They have nice oceanfront rooms, and the rooms are clean and comfortable. There's a good breakfast each morning. The staff have always been very helpful as well.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for the repeat visits to our hotel! We really appreciate you coming so often and also taking the time to share this wonderful review!

"Great Location, friendly staff"

4
Bill G, Columbus, Ohio, Usa 01/08/2018

My wife and I, along with my son's family (6 of us) stayed here, in a suite, for one day while we were awaiting our condo rental in North Myrtle Beach the next day. The location is great, right on the beach. There are actually 3 separate buildings that are part of the Best Western complex. Two of them have pools, and one has a lazy river. We had pizza delivered from a local joint (recommended by hotel staff) and they let is eat it in the breakfast room, which we though was very accommodating. Every staff member we encountered was friendly and helpful. The only negative thing I could mention is that the air conditioner didn't do a great job cooling off the suite at night, but it wasn't that bad.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing this very kind review! Please come back and visit with us again!

"Beach Vacation"

5
Shawn H, Greenup, United States 31/07/2018

I've been staying at Ocean Sands for the last few years on vacation. I absolutely love this place and its close proximity to area attractions. My only complaint is parking. If you return late at night you have to park quite a bit away in an overflow lot. Other than that I find this to be the perfect place for me and my family!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us several times and posting this great review! It means a lot to us!

"Best Western Ocean Sands Beach Resort"

5
terriann54, Loves Park, Illinois 29/07/2018

Loved the stay, breakfast, tiki bar the beach. Great place to come back for vacation time also lots of attractions around to do too! I would recommend Myrtle Beach South Carolina to vacation great places to eat shop walk enjoy exploring the Best Western has everything you would need the laundry I can't think of anything different because it was great and definitely be back thank you

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing this excellent review! We have a couple free drinks waiting for you the next time you're with us!!

"Excellent choice!!'"

5
Donnaannie, Ashland, Kentucky 26/07/2018

I have stayed here numerous times and I have never had a bad experience! The staff are always so welcoming and accommodating! The rooms are always fresh and clean! Most of the rooms are oceanfront with their own balcony! I wouldn't stay anywhere else!!

"Tiki bar"

5
James V, Maryland Heights, Missouri 26/07/2018

The pool Side bar is great. Against the beach. Service is perfect. Quiet. Takes credit card. Beer cocktails and chips. Bar maid is a super nice lady. Dude working around the pool Is very cool. Polite. QUIET!

"Great stay....again"

5
User 24/07/2018

Stayed here many times and not a single bad experience...don't even look for another place ever....service staff rooms amenities ....everything from top to bottom has always been perfect....definitely be back and definitely 5 star in our book

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for being such a loyal guest of ours and for taking the time to fill out this excellent review!

"Vacation"

4
loishicks59, Willard, Ohio 23/07/2018

It was really nice and clean. Staff all nice . Hotel wS older need updates.breakfast bar really good. Right out the door was great ocean view. Yes would stay here again. My grandsons really enjoys the pools and lazy river.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing this great review! We really appreciate it!

"On the Beach!!"

5
MaryRebecca316, Charlotte, North Carolina 22/07/2018

Have been staying here since I was a young girl and now I bring my family here. Not fancy, but very clean and nice. Breakfast is very good - make your own waffle! 2 pools and right on the beach. Staff is friendly and will let you pre-check in if you arrive before check- in time (give you your parking pass early!)

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us for so many years! We love hearing stories like this! We will be looking forward to seeing you again next time!

"Perfect family getaway"

5
User 18/07/2018

The accommodations and location were perfect for two ladies and their three wild boys ages 3-11 to run away to the beach for a few days... the location was perfect, free breakfast was great, staff was friendly and helpful and the access to beach and pool were unbeatable. Could not have asked for more- except maybe more time!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much Miss Manda, for staying with us and sharing such a nice review! We really appreciate it!

"A great place for families to vacation."

5
User 16/07/2018

This was my second visit to Best Western Ocean Sands, and I will certainly be going back. The suites were comfortable, the breakfast had so many choices, and the beach was withing walking distance. Our family made use of the hot tub, the pool, and the lazy river. Of course we all enjoyed the beach. My favorite part was the balcony where I could enjoy the sounds of the ocean. .

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying with us and sharing this awesome review!

"EXCELLENT"

5
BakerTower, Akron, Ohio 16/07/2018

This hotel is amazing in every way. They do everything they can to make your stay as wonderful as possible. Fabulous breakfast bar, clean rooms, friendly staff, wonderful accommodations, great price! We had 5 pools and a hot tub and a Tiki bar......Amy is fabulous! We loved our balcony, we sat and drank our coffee while watching and listening to the ocean..it was breathtakingly beautiful. We loved being able to walk right around the corner and be right on the beach. It doesn't get any better than this, it's a wonderful place to stay, that is why we will always book our room here when vacationing at North Myrtle Beach.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this very excellent review of our hotel and staff! Please come visit us again soon!

"Myrtle 2018"

4
User 15/07/2018

The views are great even on the second floor. The staff is amazing and will go out of their way to help you. This is an older property but they do a good job keeping It working and clean. This section of beach has smaller building so it much less crowded than the stretches where there are big high rise hotels.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate the fact you stayed with us and took the time to tell others thru this nice review!

"Two thumbs up!"

5
BigHarp1, Raleigh, North Carolina 13/07/2018

The BW is the perfect stay! Amazing beach and ocean view, tremendous value, great staff and service makes this hotel a great place to stay. We're already planning another getaway for August and will definitely be staying at this hotel again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank so much for staying with us and posting this fantastic review! Let us know when you are back in August so we can buy you a few drinks at the Tiki bar!

"Great place to stay at!"

5
RobynBasenback, North Myrtle Beach, South Carolina 11/07/2018

Shonne McGuire(hotel manager) helped us when we checked in and he went above and beyond. The breakfast staff is very kind and generous and puts a smile on your face every morning. This was the most quiet area I have been at in the whole beach.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and sharing such an excellent review!

"Beautiful place to stay in North Myrtle Beach"

5
joegT5623YJ, Bainbridge, United States 10/07/2018

This hotel in NMB is the perfect place to stay. Everything you could want ot do is close by, yet you are not in the middle of the congestion of downtown. Room was beautiful, staff very friendly and helpful, and the ocean view could not be beat

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you taking the tie to post such a wonderful review! Thanks for staying with us and come see us again soon!

"A Good Place at a Reasonable Cost"

4
tbarnes999, Ellington, Connecticut 09/07/2018

This is located in North Myrtle, so while it is overall quieter on the beach, you are a bit aways from some of the attractions of Myrtle Beach. Staff was very pleasant, rooms were clean, and breakfast was fine. We would stay there again, but next time we may go more southerly.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for this excellent review! Please come see us again soon!

"Vacation"

1
X5823EBlisag, Pittsfield, Massachusetts 09/07/2018

Our stay at this resort was not good. My daughter and I were getting into the lazy river and one of the umbrellas from a table got blown away and hit both of us. I got hit in the head with the table umbrella and have a bump on my head, and my daughter has a huge gash on her back. Thankfully, guests at the pool helped us out of the lazy river and got us ice. We went down to the main office and they did NOTHING. They offered my daughter a tiny band aid after seeing the large cut on her back. The manager, Dan C., seemed like he didn't even care and that we were lying and that "there's no way the umbrella could've come out of the ground" even though a pool full of people saw it happen. We went back to the pool after this very shaken. The quality assurance manager came over an hour later with some neosporin and bigger band aids and that was all. The maintenance men and the ladies who helped with the breakfast cared way more than management. This happened on the second day we were staying and the next five days we were there, Dan and the quality assurance manager and all of the other management at the hotel didn't say a word to us. Didn't ask how we were or anything. So we called the best western customer care number and told them about what happened. Well we just called the number again and the hotels statement to what we said was that multiple managers tried to get in contact with us when no one did anything. The people that own the hotel and management are liars and do not care about their clients.

"Great time"

4
jmorg542, Greeneville, Tennessee 09/07/2018

The room was clean and the staff for this hotel is excellent. Located right on the beach with beautiful ocean view from the balcony. The hotel is in need of some upgrading to the hallways and elevator but I will be staying again. The staff was excellent!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing this very kind review! We really appreciate it!

"Great Time"

5
Ingrid G, Denver, North Carolina 06/07/2018

Room was nice, comfortable and clean. Great location! Staff was really nice. Very efficient and helpful. Beds were super comfortable. Pool was great. Tiki bar was a nice thing to have. Will definitely be back again. Great stay!!!

"Family getaway"

4
del-leda, Lancaster 06/07/2018

Very nice,friendly staff. The building was a little dated, but in very good shape. Free breakfast every morning, very clean, comfortable rooms. Nice,clean pool area. The price was very reasonable. Will definitely stay again.

"Best Myrtle Beach value"

5
duling2018, Parkersburg, West Virginia 05/07/2018

I must say that the staff made this a wonderful experience. Each staff member made us feel as if we were the only customer that they had. The front desk personnel were very accommodating and eager to please. The staff in the breakfast buffet were wonderful especially Fern who went above and beyond to make certain that we had a great experience. Housekeeping was amazing. They worked around our very casual schedule and no matter how late we left the room to go to the beach the room was cleaned and made-up when we returned. Anywhere else that we have stayed housekeeping is done by noon, but not here! I found the bed to be very comfortable. The kitchenette although small was very adequate for our needs. On the negative side - parking was a little scattered and limited, but not a deal-breaker. Access to the beach could be improved with a boardwalk, but the resort is right next to the public beach access which was a little busy. One last thing to mention is that since there are several condos next door instead of more high-rises it made the beach very uncrowded. We always had a great place to set up our umbrella and chairs.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us and sharing this fantastic review about our hotel and staff! We really appreciate it!

"Incredible value for beach front hotel"

5
Alisha M, Columbiana, United States 02/07/2018

We are a family of 5 and had ample space in the suite we reserved at this property. There were 2 queen beds, a murphy bed, and a sofa bed. The in suite kitchen was exactly as described and the breakfast was better than expected. More than that, the service at this property was excellent. From the moment we checked in, we were impressed with the attitude and helpfulness of the staff. The person at the registration desk was pleasant and provided all the details we needed. Also, unlike most properties, when we were unloading our luggage, there was a staff member (possibly maintenance) that helped us without being asked. This goes a long way when unloading 3 children! And finally, we enjoyed the pool, lazy river and tiki bar. This hotel is great if your family has little ones that can't stay out on the beach long, as it is close enough to the beach to come in frequently without too much struggle.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
What a really nice review ! Thanks so much for staying with us and sharing this excellent score and these wonderful compliments about our staff! It means a lot to us!

"Peaceful Beachfront Accomodation"

4
Wilma H, Barling 30/06/2018

If you are looking for a quiet, comfortable beach resort in North Myrtle Beach, SC, Ocean Sands is the place to be. Pool, Tiki Bar, work-out room, excellent complementary breakfast and direct access to the beach are some of the amenities you will enjoy at Ocean Sands Beach Resort.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much, Miss Wilma for this very kind review of our hotel! Please come see us again soon!

"Great!"

4
User 19/06/2018

We hit a few bumps when we first arrived but staff was friendly and corrected the issues without complaint, including putting a new ac unit in one of our rooms. Breakfast was good but gets very crowded the later you go. Pools were small but nice and you can't beat the view of the ocean. The beach was great and you could rent chairs and umbrellas if you wanted. Parking was not an issue once we checked in and were told where the additional parking was located (across the street). Had a nice stay and would recommend to anyone. Clean and well kept if not just a little dated.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing this very kind review!

"Spring Break trip with my girls"

4
jcrouch2017, Salem, Virginia 19/06/2018

We had a great time and the Best Western Ocean Sands Beach Resort was clean, convenient to shopping and had a great set-up for being on the beach or by the pool. I took both my girls for Spring Break and while it was cold, the pool was heated and there was an indoor pool also. We were super close to restaurants and shopping (the Tanger Mall was only about 10 minutes away).

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for coming to stay with us and sharing this very nice review!

"good value"

3
MarySusanP, Athens, Georgia 16/06/2018

There are pros and cons - pros- all staff members pleasant and approachable - hotel directly on beach - rooms clean - nice breakfast - fair price- clean beach- friendly environment cons - beds are uncomfortable - pool area way too small - hallways dark and dingy- no safe - lots of locals using hotel amenities be careful if u leave your umbrella on beach - ours blew down while we went up to room and we were told that a couple with small children scooped it up and ran off the beach with it - so at least put umbrella down if leaving

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing your comments.

"Would not stay anywhere else...."

5
lcaroln2014, Johnson City, Tennessee 14/06/2018

My daughter and I have been staying at Best Western Ocean Sands Resort for our summer vacation for several years. We love it and wouldn't stay anywhere else. The rooms are nice, beds are comfortable, staff is super friendly and always accommodating and the view from the balcony is awesome!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We cant thank you enough for the continued support of our hotel! Thanks so much for staying and posting this really nice review and score!

"Wonderful Stay"

5
cathy423, Billings MT 08/06/2018

We had a great time here. Rooms have great ocean view with small balcony to sit and take it in. Staff were all friendly, from the front desk people to the housekeeping staff. We liked that our room had a small kitchen so we could come in from the beach and fix a quick lunch. The room was clean and quiet. I would definitely stay here again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this awesome review of our hotel and staff! We very much appreciate you taking the time to post it!

"Nice Place and Great Views - The Ocean Sounds !!"

4
Tigercharm, Chicago, Illinois 07/06/2018

Nice stay. Beautiful beach. Nice Breakfast. Friendly hosts. Pools would have been nice if heated for people who don't like going in the ocean. Not a lot of restaurants you can walk to. But peaceful for those not wanting the craziness of a busy beach. Chairs and Umbrellas available for rent. Parasailing, banana boats on beach for rent. Love sleeping with the door open and hearing the waves of the ocean.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for taking the time to post this awesome review and score of our hotel! Please come see us again soon!

"Fabulous stay!"

5
Sunnnyb167, Morgan Hill, California 07/06/2018

Great stay, it was a fabulous stay. The only thing was the wrong room we had at first, but the staff was nice enough to give us the correct room. The staff was very nice. It was a kid friendly hotel to stay at.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying with us and sharing this fantastic score!

"Our vacation in North Myrtle Beach"

5
amandahead51, Colonial Beach, Virginia 07/06/2018

This was a family vacation. The amenities and the hotel accommodations were very nice. The pool and lazy river made the kids day. They began the day in the pool and after the beach all day and evening activities they enjoyed an evening swim. We all had a fantastic stay.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate this great review and the kind comments about our staff and hotel! Please come visit us again soon!

"Very pleased!"

5
sherryberry4271, Southgate, Michigan 07/06/2018

Friendly staff..awesome breakfast ..not just toast and cereal but full course scrambled eggs,bacon,ham and sausage,waffles pancakes you make on the griddle machines ect. Beautiful private balcony with ocean view.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing this incredible review and score!

"vacation"

3
User 29/05/2018

nice ocean front view. was having a motorcycle fest going on which was not a good time to be there. need more parking, need to go in the early fall when it is quieter and more enjoyable. the queen suite is a great room to get.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing your comments!

"One bad day spoiled a great rating"

3
gwardrick, Baltimore, Maryland 29/05/2018

I overall enjoyed my stay but because of the soiled linen and horrific findings that my card was charged without my permission was terrifying for me. The staff was very polite but the management dropped the ball after not properly rectifying the situation due to their mistake of running my card without permission after being paid in full.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry about the mix up with your card being charged. We will look into this with our desk staff.

"Excellent location, service, amineties, convenience and comfort."

5
harpert10, Cincinnati, Ohio 28/05/2018

Great location, service, amineties, friendliness, and convenience and comfort. Been staying at the Ocean Sands resort (now Bestwestern Ocean Sands) annually since our honeymoon in 1976. 42 years later we only stay at one place - Best Western Ocean Sands.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
The Harpers!! You guys are simply awesome! Come see me next visit when you check in...I've got something for you! Dan

"BEAUTIFUL OCEAN VIEW."

5
drwes401956, Orangeburg, South Carolina 27/05/2018

I HIGHLY recommend this place. It is SPACIOUS, BEAUTIFUL VIEW, COMFORTABLE beds. FRIENDLY staff., and the price is OUT OF THIS WORLD!!!! Lots of shopping, restaurants and shows and activies to ALWAYS have FUN and KEEP you BUSY!! NEVER A DULL MOMENT.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Wow! What a great review! Thanks so much for staying and taking your time to post this!

"Donz Review"

3
neworleanstrip, Liberty, North Carolina 26/05/2018

Ocean Sands Best Western is a nice hotel in North Myrtle Beach especially good for families as it is right on the beach and has a pool and lazy river. They advertise a free breakfast, but be prepared for a lot of breads, imitation meats, and powdered eggs.Eew! But, you can make a waffle! Used to be a better breakfast and I used to go to this hotel because of it. The hotel is clean and the staff courteous and helpful.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying and sharing this feedback. Sorry you did not enjoy the breakfast. We find it to be one of the largest breakfasts at any hotel in the area. Our usual lineup is: Waffles, scrambled eggs, hash browns, bacon, ham, or sausage, toast, muffins, cereal, yogurt, biscuits and gravy, juice, fruit, and coffee!

"Second time staying here and hopefully there will be many more"

5
User 20/05/2018

This is our favorite hotel in NMB. Not only is the staff excellent, the rooms are nice and the free breakfast can't be beat. The beach by the hotel is also very clean and peaceful. Parking is a bit of an issues but not enough of a deterrence to keep us from loving the place. Truly the best staff of any hotel I've stayed in. They are always gracious, courteous, and professional. It makes choosing the Ocean Sands a no-brainer.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We love to be someone's Favorite! That puts a smile on All of our faces!!

"Service"

4
User 17/05/2018

Excellent service. Staff very friendly, quick to help and very efficient. I'd like to point out the exceptional service and friendliness to Terrence at the front desk, to Amy and Kirsten at the Tiki Bar. These employees made our absolutely wonderful. Hold on to them, there friendliness and helpfulness will bring your customers coming back as we will to. Thank you Dennis Schenck

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for this excellent review and wonderful compliments about our staff!

"Very nice"

4
User 16/05/2018

We stayed 4 nights. Right in the beach. Very friendly staff. Morning breakfast. Little older place but well kept. Tiki bar in pool area. Lazy river , small pool plus indoor hot tub. Quiet area although we chose to come during bike week. Not bothered by bikes, etc but just more traffic then if it wasn't bike week I would definitely return here & in May but maybe not during bike week

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing this very nice review of our property! Please come see us again soon!

"Excellent stay with Best Western Ocean Sands Beach Resort"

5
User 16/05/2018

This place is a great stop for families or retired couples really just anyone looking for a quiet and enjoyable experience on the beach. The kitchenette was fully equipped with everything we needed. Beds were very comfortable and the elevators (even though the resort was busy) was not a long wait at all. The laundry room was good, maybe add a second washer and dryer as it was so busy and hard to catch the units available. We did not have our room cleaned every day but, when we notified them, they cleaned right away and always, always, had plenty of linens/towels. Our stay could not have been more pleasant and we even had road construction going on upon check-in. That was not the hotels' fault but, they sure made up for the inconvenience to their guests by their customer service!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks you so much for all the great comments about our hotel and staff. Seeing these great reviews and scores makes what we do very worthwhile!

"perfect stay"

5
rguglielmini66, Clayton, Georgia 14/05/2018

We were taken care of perfectly by the whole staff. the ocean view we just beautiful. location was excellent. service was wonderful. Plus we sold our house while we there. Had time to buy another house to move to in July.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing this wonderful review! Congratulations on your home sale also!

"Spring getaway"

5
User 13/05/2018

This hotel is very underated. We had been here before in 2015, and could not wait to get back. The beach, pool, tiki bar are all great. Better though is the staff, very, very customer centric..see ya next year for sure. We had a room not quite to our expectations when we arrived, due to our miscommunication, no problem, Dan the GM fixed it all....they are very accommodating... from the GM to the maintenance workers...they all appreciate our business and they have a geniune concern for our "good time"....bravo BW Ocean Sands. Special thanks to Amy, Dan, Laura...cheers. Jim and Roseanne

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying with us and sharing this wonderful review! Thanks so much for the kind compliments of our staff! We are very proud of everyone who works here!

"Do Nothing Vacation"

5
debwmm, Taylorsville, North Carolina 10/05/2018

We were in a suite. The kitchen was a galley kitchen with full sized refrigerator, stove, oven & microwave. Dishes, silverware and pots/pans were provided. Rooms were neat and clean. The only down side was we were on the second floor and heard the gate slamming every time someone went in/out of pool area. Can't blame BW; just people.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing this wonderful review and score! We really appreciate it!

"May Trip"

5
Mike P, Dayton, United States 09/05/2018

I really love the Best Western Ocean Sands! It's directly on the beach and has several fantastic features. Easy access to beach and pool area. A wonderful hot breakfast daily. My room was very nice and was ocean front! The staff is warm and friendly.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks very much for taking your time to fill out this fantastic review of our hotel! It means so much to us!

"best western north myrtle"

5
User 08/05/2018

been staying there for years, good staff, right on the beach. good breakfast, bar on premises. centrally located in north myrtle beach. only drawback is the parking arrangements. reasonably priced hotel.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for this awesome review and score! Please come see us again soon!

"Friendly staff!"

3
Hedo-goer, East coast 07/05/2018

We stayed 3 nights at the Best Western Ocean Sands hotel. We asked for a ground floor room and got room 107. It had 2 queen beds, a mini fridge with freezer, a stove and oven, a microwave, a sleeper sofa, a coffee maker, and a patio with 2 chairs. All the staff were friendly. Breakfast was included, and the staff there did an excellent job of keeping everything restocked. We had a problem with our door lock, and the man (from the front desk) who came to fix it had trouble fixing it, and ended up bringing a whole new door lock and installed it himself. At the Tiki Bar, one day the bartender was Denyal, who was very friendly and told us where to get the cocktail strings of lights that were being used at the bar. Kirstin was the normal bartender there, I think, and she was training someone new. It was a bit too cold to use the outside pools and the beach, but we did use the heated indoor pool and the hot tub. The only drawback was that the street was under construction, so the limited parking was a bit more limited, and you had to approach the hotel via little used side roads. We would stay here again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying and sharing these nice comments about our staff and hotel. We are happy to report that the street is finally paved and lined!!!

"Seeking warm weather"

1
User 03/05/2018

A great stay, beachfront, family atmosphere, staff the best, rooms updated, super clean. Continental Breakfast better than most, all employees especially friendly. Have already shared recommendation to friends and family.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Judging by the wonderful compliments you gave us, I believe you meant to rate us a FIVE instead of a ONE! Maybe Trip Advisor will notice this and make the appropriate change!! Either way, thank you so much for stayong!

"Another happy customer"

4
Daliver, Kitchener 02/05/2018

Arrived around 4 and we were in our rooms in minutes. The rooms are a little dated but it was clean and very comfortable. Breakfast which is included was even better this year for what ever reason. normally my wife makes her own eggs at least a couple of times during the week but only once this week. Pools were clean and warm. I find the staff at this hotel all to be very friendly and helpful. One person did really stand out and that was Samantha who helped with the breakfast. She went out of her way to make you feel special. At these buffets do you ever expect anyone to take away your dirty dishes or offer to get you something else or even ask you how is it tasting. She did all these things as she was making sure nothing ran out.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for the wonderful compliments about our staff and breakfast. They work really hard to make everyone happy. We are so happy to have them with us!

"Nice hotel on the beach"

4
User 01/05/2018

Very nice hotel, clean rooms, great breakfast, reliable wifi, pleasant and help staff. great oceanfront view clean pools and hot tub. Will stay here again. 2 Queen bed room with kitchenette was nice sofa bed was a nice surprise although was not needed this time

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this kind review of our property!

"itbfdbdfguhkbvcdxfghk"

5
cottoncandycakes21, Saginaw, Michigan 01/05/2018

yes it is nice at myrtle beach myrtle beach is very cool its very very warm there me and my family loved it there me and my family are go to myrtle beach again next year to i hope i have fun again if you have not went go and have a good time.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this wonderful review! We really appreciate you taking the time to fill this out!

"Great Property that understands Hospitality. Professional, Clean and well appointed."

5
jbanks2020, San Jose, Costa Rica 01/05/2018

Great Oceanfront King with Kitchenette and Balcony. Best Complimentary Breakfast than most hotels. Some staff are long term and enjoy working for Ownership. This property has been operated by the same family for years. You can tell Management listens to their customers as everything that impacts your positive visit has been addressed.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate this wonderful review and all your kind comments! Please come visit us again soon!

"Great Vacation Spot"

5
valeriegonzalez5887, Waterbury, Connecticut 24/04/2018

The staff was friendly, clean environment & well maintained, great food with lots of options, easy access to local area, plenty of activities and walking right out to the pool or beach was a huge plus!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for posting this awesome review! We appreciate you taking the time to do it!

"staff"

5
User 24/04/2018

it is a diamond in the rough. staff is great, the room was very clean, they didn't have an ocean view when i called, but when i arrived they had moved me to an ocean view. they go over and above for their customers. Andrea

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for taking the time to post this excellent review! Please come see us again soon!

"Tax Break"

4
Andi2194, New Bern, North Carolina 24/04/2018

We decided to go to Myrtle after tax season for some R&R. We had a very nice stay at the Best Western. The staff was extremely helpful. Our A/C died and within an hour it was fixed. The person in charge of the breakfast went beyond the call of duty. The desk clerks were friendly and helpful. The only downside was the parking and road construction. We saw a great Motown show at the Gts theatre.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks very much for staying with us and sharing the very nice review!

"Great One Night Stay"

4
sadie155Denton, Denton, Texas 23/04/2018

Stayed here on St Patrick's Day to attend festival and Avett Brothers concert at he HOB that night. Perfect location for both. Staff couldn't have been nicer. Would definitely stay here again while in North Myrtle Beach.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for the great score and review of our hotel!

"BEST PLACE EVER"

5
melissaowens10, Lexington, South Carolina 23/04/2018

The friendliest, cleanest place ever to stay. Outstanding cleaniness, beautiful view and plain out awesome service. Will stay there again and again and will tell all my friends and family to stay there again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Melissa, you are the best! Thanks so much for these wonderful compliments!

"Great!!!!"

5
WilliamMesser, Asheville, North Carolina 17/04/2018

I have stayed here twice and love the experience.. the service is always great and the rooms are always clean. The staff are polite and helpful, we even got upgraded rooms. I highly recommend this hotel.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying and recommending our hotel! We look forward to your next visit with us!

"Very Nice Hotel..looks newly updated"

5
harmonanne, Kernersville, North Carolina 17/04/2018

This is a very nice hotel, price was great, and the view was very nice. Be aware though that they are having road work done right in front of the building. Parking and travel around there is difficult. Hopefully they will be done before their busy season.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you for staying with us and giving this very nice rating! We are ready for the City to be done with their roadwork!

"Needs updating"

2
jjmml, PA 16/04/2018

I was extremely disappointed with the Best Western. After reading many reviews, I thought all rooms had ocean view/front. We were on the ground level with the construction outside. Furniture needed updating. I expressed my disappointment, front desk offered a different room that was worse. Holes in the furniture and crumbs everywhere. On the plus side, the breakfast & internet were good.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry you did not enjoy the stay. We did check our communications log and did not find any reports of housekeeping issues or furniture damage. We are excellent at resolving issues and only wished contact was made to our front desk!

"golf trip"

5
User 15/04/2018

great service in breakfast room, friendly smile and great attitude. Dan very helpful setting up golf games. Will return in the future on another golf trip within the next year. Front desk extremely gracious and helpful.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for this wonderful review and rating of our property! Please come see us again soon!

"BW Ocean Sands Beach Resort"

4
Michelle M, London, Canada 14/04/2018

This hotel was right on the water, Overall the property was very clean and neat. The building is dated and so are the rooms, but they were very clean and had a comfortable bed, kitchenette, living room and balcony over looking the ocean. Our house keeping was excellent and very thorough. The hotel offered a complimentary breakfast (everything from eggs/sausage/waffles/yogurt/cereal/coffee. Myrna who was the server at breakfast went above and beyond to make sure every guest had everything they needed.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and taking the tome to express your views. Please come back and visit us soon!

"Ocean front!"

4
Steve H, High Point, North Carolina 13/04/2018

Decent hotel. Needs update. Courteous and friendly staff. Hotel is laid out odd. Buildings are separated making using the facilities a little out of the way. Rosd out front was being repaired while we were there. Made things a little difficult for parking.

"Going to see a Rock Show"

5
daveandbigwhite, Palmyra, Virginia 13/04/2018

Good hotel I will use them again Quiet part of the Beach Good location for North and South travel Close to stores and restaurants The beach was clean All the staff were friendly and helpful I think the staff should get a raise they did a good job Very hard workers

"Decent Oceanfront Suite"

3
Mohit G, Charlotte, North Carolina 12/04/2018

we had a family vacations in April-2018 and stayed Oceanfront Queen Suite at 7th floor. Room is decent but little bit smelly. Kitchen has very limited utensils and they do not have dishwasher in kitchen so be ready to wash your plates. Bathroom is very small. They have a very tiny hot pool which can accommodate maximum 5 people at a time. Breakfast is good. Overall stay is good but we have other oceanfront resorts at the same price with better amenities.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying and sharing your comments. Just a note, most hotels have kitchenettes with the basic supplies. Condominiums furnish full kitchens but of course come with a bigger price tag.

"Myrtle Beach Vacatiopn"

4
JacquieH61, Watervliet, New York 10/04/2018

This is a decent hotel which is located right on the beach. I came here for spring break with my sister and niece. Room was clean and cleaning staff ensured we had enough towels etc. We had a beach front balcony where we could sit, relax and watch the ocean. Breakfast each morning was good, but always the same items with exception of meat provided. The only issue I really found to be a problem was the road work being done around the hotel area, other than that, this was a good hotel to stay at if you want to be on the beach. Note that this is not near the boardwalk as it is located in North Myrtle Beach. I however, found this to be a nicer area to relax in.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for the kind comments. We are very much ready for the City to finish their roadwork!

"Great ocean view!"

5
RochaRangelFlavia, Downingtown, Pennsylvania 09/04/2018

Great hotel with amazing owners, beautiful ocean view, friendly staff and amazing hospitality! Good breakfast! Evelators work perfectly! Indoor and outdoor pools! Beach at few steps from our room! Thanks for having us! Loved meeting you guys! Hope to be back soon!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this fantastic score and review of our hotel! Please come see us again soon!

"BW Sands @NMB"

5
A4321MJjamess, Dongola, Illinois 05/04/2018

The people at this property has been excellent for the last 6-7 yrs that I've been coming here! The food around here is tops,the shows are many and great! The night life is great! And what's better than to have all this on the beach

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for the repeat visits to our hotel! We really appreciate the loyalty and fantastic compliments!

"Best Vacation Ever"

5
User 05/04/2018

Wonderful vacation with helpful and kind staff. They went above and beyond to make sure we had a great experience. Great breakfast bar and a relatively inexpensive room rate. Would recommend this hotel to couples and families both.

BEST WESTERN OC... H, General Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this awesome score and review of our hotel! Please come back and see us again soon!

"Beach Trip"

4
Patrica J, Elizabethtown, North Carolina 05/04/2018

This hotel provided a very good room with a great view! It was clean and the beds comfortable. Access to the beach was a few easy steps away. There was road work directly in front, but worth the effort to maneuver around it. The hotel has two buildings, not connected by a breezeway. If you are traveling with someone who has difficulty walking, be sure to request to stay in the main building- that is where the breakfast bar is located. I have stayed in both buildings and they were equally good.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for staying with us again! We really appreciate you filling out this review as well!

"Just okay"

3
Jon&Kathy, Charlotte, North Carolina 01/04/2018

This best western is in the somewhat quieter North Myrtle Beach, but the area is still very built up and busy. We stayed (late March) in the tower building which is right next to the smaller building that has the check in area and breakfast area. The king room we had wasnt bad, but nothing special. The couch was somewhat dated, and the bed squeaked with every move, as did the bathroom door. It was clean though, and our 6th floor room afforded an nice view of the beach from the private balcony. I would definitely not want a room on a lower floor in that building as it overlooks the swimming pool area as well that is between the building and the beach. While breakfast wasn't bad (scrambled eggs, sausage or bacon, breads and make your own waffles) the buffet area and room were much too small. We had breakfast there on Thursday and Friday, and it was extremely busy although we were able to grab a table. On Saturday, though, it was completely packed and we decided to head to a local pancake restaurant instead. This was still the off season and the hotel was not full, so I can only imagine how busy it must get when they are full! Another factor to note is that parking is in small lots across the street. It was hard at times to find a spot, so again we certainly would not want to try this during the high season or with excess luggage. We did try drinks at the Tiki bar by the pool. We were not impressed with the bartender who could not offer any recommendations and we noticed when she made our drinks (from the bar menu) she used those little "airline size" bottles of alcohol! Hmm, never seen that at a bar before. We were not impressed. Finally, while we probably would not book here again for the above reasons, we probably would not visit the area again either. I am sure it is great for some, but with the huge number of very tall condo and resort buildings all along the beach, it is just not what we look for. (The outer banks up in North Carolina are much more to our liking where it is much quieter with mostly homes or small hotels with only a couple floors along the beach.)

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying and sharing your comments.

"Best western lives up to its name - Best."

5
User 01/04/2018

Staying here is like coming home. Very comfortable rooms and superior staff. They really care about making your experience the best. Everyone smiles, greets you and ask what else they can do for you. Close to many attractions.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this wonderful review of our hotel! We very much appreciate it!

"Awesome"

4
User 29/03/2018

This was the first time I stayed here. It was great the hospitality was amazing. The breakfast service Myra and Kate were great!!! The room was clean, pool area was nice too. I will be staying again!!

"Ocean front"

5
User 29/03/2018

Was given room 1014 with 2 queen size bed and a pull down bed from the wall. It was really a huge bed that can accommodate a basketball team lol. Me and my husband cooked almost our entire stay since we got a full kitchenette and dining. Would love to go back again when the weather is really hot. The only thing I didn't appreciate is the tub and toilet room is too small. The shower is almost hitting my head and I'm not that tall. Other than that it was really a wonderful experience.

"going back"

5
ljlear1300, Greensboro, North Carolina 28/03/2018

great room for the money, ocean front, convenient location, friendly helpful staff. Stayed here before, I will stay here again. Great free breakfast. The Tikki bar by the pool is excellent as well, Kirstin is very welcoming.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for this very nice review of our hotel! We really appreciate the time you took to fill it out!

"Great!"

4
User 27/03/2018

The accommodations were great, the room was clean and spacious, the kitchenette was a great addition! The location was unbeatable and the views were stunning! The front desk staff were all very friendly!

BEST WESTERN OC... H, Front Office Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing this exceptional review!

"Great Stay"

5
428fayed, Bolton-Est, Canada 27/03/2018

There is street construction along Ocean Blvd. But don't let that influence your choice. While a bit of a challenge for walking and parking, the hotel stay is well worth the minor inconvenience. Staff is great...friendly and helpful. Best breakfast area of any BW Hotels I have stayed in. Management is obviously looking for customer satisfaction as all aspects of our stay were great. Ex: It was windy and quite cool when we were there but the Tiki Bar was manned in case there were customers. Kristen was great! Heard from other customers that they rebook for the coming year before leaving. We will definitely stay here again when we visit North Myrtle Beach!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for this extremely kind review! We really appreciate you taking the time to fill it out. And we keep praying the City gets done with their construction very soon!

"Disappointed "

2
JakeGunnerHarley, Schenectady, New York 14/03/2018

This property is made of of several unconnected buildings adjacent to one another. You are definitely close to the beach with is a huge bonus. The pool appeared like a nice area with both an inside and outside pool. The rooms were off of an outside corridor instead of an inside hallway. There was no main entrance in which a visitor would have to walk past a front desk prior to heading to a room. Instead anyone could access the rooms right from the street (elevator located at street level). There appeared to be a camera in the elevator but did not feel like a very secure place. The view was amazing. The room was lack luster and was covered in sand. Breakfast was congested. There were several waffle makers but the batter kept sticking and was a mess. The area did not seem well maintained. There was road work in the area making travel to the hotel difficult and then parking was less then ideal. There were only a handful of parking spots at each location (building) and then an overflow lot across the street.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We attempted to locate your account to see which building you stayed in but could not find it. We absolutely have a front desk which is where I'm responding to this review at this moment! It's located in our Main building right next to where breakfast was served. Which makes us wonder if we are the hotel you actually stayed at??

"North Myrtle Beach vacation"

5
294charlesj, Huntersville, NC, United States 13/03/2018

The hotel is on the beach. Good for morning and evening walks. In good location. It is in walking distance of Main Street. The employees are very friendly. They have a free breakfast every morning. The price is vary fair.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for staying with us and sharing these wonderful compliments. We very much appreciate it!

"Annex not so good."

4
Jane B, Clover 06/03/2018

We had to go to annex because of mixup on reservation (my fault). Best Western was very good at switching the reservation, but we had to stay in annex. The breakfast was good, but very small area and crowded on Sunday. Beach is very nice and easy to get on it. Was a convenient location.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying at our hotel and providing this very nice score! We really appreciate it!

"Would Recommend"

5
User 06/03/2018

My boyfriend and I stayed for the weekend back in July 2017 for the Seether concert, and it was great! Nice, big beds; right by the beach. Good breakfast options. My only issue was that the rooms are a few blocks down the road from where the front desk, breakfast area, fitness area, etc. is. However, it wasn't that big of a deal. Still had a great time, and if we're in the area again, we'd consider staying again!!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for the excellent score! We really appreciate you staying with us and taking the time to fill this out!

"Acceptable room - nothing special "

3
Martha D, Garner, North Carolina 05/03/2018

Our room was in the annex building - down the street from the main office, breakfast, pools, etc. The price was higher than expected for off season especially with no balcony and no view. Room was clean and comfortable.

"Worth the trip"

5
simplygoldenconcepts, Richmond, Virginia 04/03/2018

We were greeted warmly and surprised to receive a free upgrade to an ocean -view room!! What a treat.....and a parking space right outside our door. The view of the pool just outside our balcony and the ocean just behind it in beautiful colors....watching the palm trees sway along with the breeze....the room was very open and easy to move around in. The local attractions were many and a delight indeed!! Of course the creature comforts of a local grocery store or Wal-mart in close distance let you know you weren't too far removed from civilization but you could still dream of being on an island far , far away lol

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are happy to do the upgrade if we have the availability. In this case, we are very happy we were able to do it for you! Thanks so much for the awesome review! It means a lot to us!

"Would highly recommend"

5
dlb19522018, Erie, Pennsylvania 04/03/2018

Love this Best Western. All employees were great. The breakfast was delicious. Felt safe. Every thing was well maintained and clean. Loved that is was right on beach. There is a restaurant (pub) within walking distance. There is also a small convenience store across the street.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and sharing this awesome review! We absolutely appreciate your taking the time to do this!

"JUST PLAIN OLD R AND R"

5
straitway222, Alpharetta, Georgia 27/02/2018

Would recommend this property to anyone. Rooms are very clean, staff are very friendly, breakfast is the best and rates are competitive. The beach is just outside your door and is conveniently located to restaurants and shopping. Great place for a weekend getaway or a weeks family or adult vacation.

"Excellent"

5
345susanr, lillington,north carolina 19/02/2018

Excellent in clean room, excellent staff, excellent view, excellent breakfast, excellent stay at this hotel. Wonderful little convenience store across from the hotel. I highly recommend this hotel, we have stayed there during the winter and the summer.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
You have made fantastic use of the word "excellent". We appreciate this Excellent review!! Please come see us again soon!!

"Our Yearly Stay At Best Western Ocean Sands Beach Resort"

5
User 19/02/2018

For quite a few years we have been meeting, as a family, at Best Western Ocean Sands Resort in North Myrtle Beach. We usually spend the first or second week in February there. The rooms are spacious, clean and all are Beach front. The people at the front desk are the best; very friendly and helpful. The breakfasts are delightful and provide a great place to visit with family and friends. We rate it a 10 and would very highly recommend it to all.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We cannot thank you enough for your continued support of our hotel! We really appreciate you taking the time to tell everyone about us!

"AMAZING, BEAUTIFUL, PEACEFUL"

5
User 18/02/2018

Wow, what great service. A++++++++ Cant wait to come back for another week. Thank you Ms Barbra for this great recommendation. Ocean view, comfy beds. clean clean clean, highly recommend. Thank you again and will see you soon!!!!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
What a fantastic review! We can't wait to have you back!!!

"nice."

5
detzoo1309, Florence, South Carolina 17/02/2018

check with front desk....about shopping, shows, places to eat! very nice older hotel. clean. right on the beach. this hotel will be great when the construction is finished. parking was across the street, lots of lights, so parking was safe.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this wonderful review! Thanks for your patience with the construction. It is due to the City's roadwork and beyond the hotel's control. Please come see us again soon!

"Clean, friendly and oceanfront"

5
User 12/02/2018

The staff at the front desk were very friendly and helpful at check in and check out. The rooms were very clean and updated. Loved listening to the ocean with the sliding doors open. We will definitely stay again

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for this wonderful review of our hotel! We really appreciate the time you took to fill it out. Please come see us again soon!

"BW Ocean Sands -- Our Home Away from Home AT THE BEACH"

5
A2506LZjamesm, Taylorsville NC, United States 09/02/2018

We have returned multiple times over the past 2-3 years. We are never disappointed in that the rooms are comfortable, the staff is professional but caring, the beachfront location is excellent, and the added convenience of the buffet breakfast makes it extremely attractive for families.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you so much for this wonderful review and being a loyal guest of ours! We very much appreciate it!

"Nice Ocean Front location"

4
W0rks2much, New York City, New York 05/02/2018

Enjoyed our stay, room was clean and beds were comfortable. Nice budget friendly place to enjoy the coast. Staff was always helpful and friendly. Will probably stay there again. Great for a girls get-away.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this great review and staying at our hotel! We really appreciate it!

"Thumbs Up"

5
MKMiller54494, West Columbia, South Carolina 03/02/2018

I was very pleased with my stay from the time I checked end until I left. Although short, my time there was very pleasant. I would not hesitate to recommend to family and friends. The hot breakfast bar was furnished with anything one might want for breakfast and the lady working the dining area was friendly and eager to please.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for giving us this great score. Come see us again soon!

"Excellent Motel"

5
patriciabW8346JD, Nanjemoy, Maryland 01/02/2018

Very pleased with our stay. The room was very clean with lots of room. The beds were very comfortable with very nice linens. Our view from the room & balcony was breathtaking. The free breakfast was outstanding. Will definitely stay here again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this awesome review! We will be looking forward to you next stay!

"Perfect ocean front get away"

5
golfer8906, Columbia, SC 29/01/2018

We stay at this hotel whenever we are in North Myrtle Beach during the off season. Rooms are ocean front with a balcony, except for the Annex Building. Rooms are always clean and beds are very comfortable. There are too many people around during the summer, but that is true at most places at the beach.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks very much for staying with us! We appreciate you taking the time to fill out this survey!

"Great view, reasonable price and excellent staff"

5
wes195101, Central Florida, Florida 29/01/2018

Second time I stayed here, had problems with the room lock the first time which took a while to resolve so when I made the reservation I mentioned it. When I arrived front desk commented on my concern and then called me about 5 minutes after I got into the room to make sure everything was OK (Earl) and when I checked out the person also made sure everything was OK (Janeika). Very caring staff, even the time I had the trouble the staff was great.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us. Unfortunately, problems do occur but we only try to hire the best people who specialize in resolving issues!

"Great location"

5
Bonnie H, Aulander, North Carolina 28/01/2018

This was an excellent location to attend shows and do shopping. Friendly and helpful staff. We loved listening to the sound of surf from our balcony. We watched both sunset and sunrise from our balcony, too!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and sharing this wonderful review! We look forward to seeing you again soon!

"Christmas at North Myrtle Beach"

4
elenoreh2018, Cambridge, United States 25/01/2018

After battling cancer the whole year of 2017. I needed some down time from all the treatments and Doctor visits. My husband and I both love NMB. Even though it was colder than normal we bundled up and walked the beach anyway. The hotel staff was amazing they met our every need. No its not the Ritz, but I prefer Friendly and Homie over Stuffy and Sterile.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so ,much for coming and sending some time with us! We really appreciate that and also the time you took to do this review! We wish you continued success in your fight!

"Great experience!"

5
User 22/01/2018

My granddaughter, her cheer friend and I came to MB for a Regional Cheer Competition. I chose Best Western because it was closure to our venue and had an indoor swimming pool. This resort had the pool and much more! The small indoor pool was the first truly heated pool I've found in my 40+ years of traveling the country with my Marine Corps husband. The jacuzzi was right next to the pool. It was too cold to use the outdoor pool and lazy river, but they looked very inviting. The beach was just a sand dune away. The suite rooms were clean and we'll maintained. Plenty of hot water for showers and a full kitchen would help reduce the cost of eating out. I highly recommend this Resort for your next trip to beautiful Myrtle Beach.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
What an awesome review! We really appreciate you staying with us and taking the time to fill this out!

"Great view"

3
earlw242, Camden, South Carolina 22/01/2018

People were great and friendly. Breahfast was fantastic. Probably best breakfast out of all Best Westerns I have ever stayed at. Amenities were great. Kitchenette was fantastic. Need towel holders. Need new mattress. Was uncomfortable in this particular room.

"Million $$ View"

5
Pam M, North Myrtle Beach, South Carolina 19/01/2018

Friendly and helpful staff. Reasonably priced and spectacular view. I would recommend. I will stay here again. Because it has been an exceptionally cold winter I was not able to take advantage of the indoor or outdoor pool. There's a nice exercise room also in the same building that I stayed in

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this excellent score of our hotel! We will be looking forward to seeing you again soon!

"Comfortable, clean but room decor dated; super helpful and friendly staff; great location"

4
Karen P, Concord, North Carolina 18/01/2018

Have stayed here many times and will stay again. Typical Best Western--good breakfast, though cramped for space; rooms have ocean view with private balconies. Rooms comfortable though decor a bit dated. Outdoor Tiki Hut (seasonal) great for a drink/snack. Good location on the beach. Last stay we saw a whale fairly near the shore and often see dolphins. Indoor pool small. Don't expect many amenities but the price is right.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thank you very much for this nice review! Please come see us again soon!

"vac with family"

5
dunnritecarpet, North Carolina 16/01/2018

this place is great must stay meet owner bill verry nice they treat you with respect pools am food and fun staff john aimee monta and maint workers all great good job bill going back in may 2018 close to all try to get all family to gather and stay in the suite if its avabile its on the roof ck it out. enjoy

"Worst western"

2
D3217PMjonathans, North Myrtle Beach, South Carolina 11/01/2018

Had the worst hotel experience ever at the best western.... it was so cold that night. I had to take the sheets off on my bed n make sire my daughter was warm. So that means... i was cold all night n suffering

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We are sorry you did not enjoy the stay. We don't have a record of a call from your unit requesting we check on the heat or bring an extra blanket. Please know we are here 24 hours a day and will provide assistance at any hour.

"My recent visit"

5
F9574WTjamesd, North Myrtle Beach, South Carolina 09/01/2018

I recently went to Myrtle Beach to look at a house to purchase. During my stay, we were hit with an ice storm. I ended up staying an extra night(because of the weather). I was worried that I would not have a place to stay but I was assured that it was no problem. Thanks for a great stay!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and best of luck on your home search!

"Great stay."

4
User 08/01/2018

Had a great time! A little chilly, but weather was unusually cold. North Myrtle Beach is a lot of fun this time of year. There are no crowds and no waits at restaurants. I look forward to next year to stay here again.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for staying with us and expressing your wishes to come see us again!

"New Year's Eve"

4
_kmmasterson, Little River, South Carolina 08/01/2018

We stayed here with 2 friends for NYE. On-site parking & walking distance to Molly Darcy's was very convenient. Our room was direct oceanfront & had a great balcony to see fireworks. Plenty of room in the queen room with sitting room & kitchen. Will definitely recommend to friends!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate this excellent review of our hotel! Please come see us again soon!

"Great winter getaway"

4
HappyNiss, Charlotte, North Carolina 02/01/2018

The Executive Queen suite was a perfect setup for a weekend for 2. The separate bedroom from the living area and kitchen allowed for individual privacy when needed, and the oceanfront view was perfect for enjoying the view of the beach while feeling the warmth of the heaters inside the room. The bedroom provided ample space, and he living room was nice and large. The breakfast provided the typical continental as well as hot meat, potatoes and eggs, and the waffles were the best we've had at a hotel. The staff was friendly and helpful, and made us feel welcome from entry to exit. Looking forward to staying there again soon!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for this fantastic review of our hotel! We appreciate you staying with us and taking the time to fill our this review!

"Great Place"

5
jonathonb750, Mechanicsville, United States 02/01/2018

Amazing staff from check in through check out & everything in between. Will definitely stay here next time we visit. Great breakfast, comfortable beds, amazing views of the atlantic! Close to any & everything you would want to do on vacation & plenty of convenient parking.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this awesome review. We really appreciate your time doing it!

"Good price but older facility"

3
Jerry S, Wilkesboro, United States 02/01/2018

We thought the price for this hotel was good but it is an aging facility. We were told the rooms had been recently renovated but ours appeared to be worn heavily and was somewhat shabby in furnishings. The bed was comfortable but the elevator was noisy.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and taking the time to do this review.

"Great stay"

5
johnhO3182ZR, New London, United States 02/01/2018

Tidy little hotel. Wonderful hot breakfast bar and always friendly ,helpful staff. I will advise all my friends to stay here. Great rates and personal service. We were involved in a major Motor vehicle accident almost immediately after arrival at the hotel. The staff found out ,and were very helpful with our accommodations. Like I said ,we ereally enjoy this hotel and wonderful staff. Love it. John

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks so much for this fantastic review. We appreciate you taking the time to do this. Come see us again soon!

"Great oceanfront view. Needs updating."

3
NJOYNC2CA, Charlotte, North Carolina 28/12/2017

The check-in was very strange as the room given to us was upside down. We moved and were fine. The views and balcony is great! Free WiFi and breakfast. Both very good. Bed was hard with small pillows. Room needs to be updated. Can tell heavy use. "Resort fee" ($6.78) was unnecessary charge but... Overall I would recommend if you are not averse to a place that is a little run down.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Thanks for staying with us and posting this review.

"Outstanding employees"

4
chefangelab, Clemson, South Carolina 28/12/2017

The room was too crowded with furniture to sit at the table for dining and coffee pot didn't work. Coffee is the most important part of breakfast and both mornings the coffee was weak as colored water the rest of the breakfast was ok. Dining room also too crowded and no seats available the second morning.. Beds comfortable, service excellent, view perfect and access to beach very easy. Sitting on the balcony was spoiled by smokers. I go to the beach to breathe in the clean, salt air and allowing smoking ruins that experience.

"Great time"

5
Mike B, Winchester, Virginia 16/12/2017

Great Veiw, Close to everything that you need. Staff was very nice and helpful. Maid service came in and cleaned did a wonderful job. Breakfast was very warm and lots of things to offer. Over all i would tell everyone if you are looking for a room that has all the comfy's of home look no farther. This one is it.

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
We really appreciate you staying with us and posting this excellent review of our property! Please come see us again soon!

"Far from the Best!"

2
Frances M, Laurinburg, North Carolina, United States 15/12/2017

The location is terrible, too much construction and run down buildings near by. The exterior looks dingy, the inside is even worse...dingy linen, dirty mattress covers and the beds have never been moved to clean under or behind. The curtains were dirty, its normally a place I would have never stayed and definitely wouldn't stay again! The only positive is, its ocean front!

BEST WESTERN OC... H, Manager at Best Western Ocean Sands Beach Resort, responded to this review
Sorry you had such a bad stay. However, we did check the unit after you departed and didn't seem to find the same things you were stating? This particular Executive Suite was rented around 25 times since th