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Best Western Plus Hotel Montreal, Montréal

4.0/5  - basé sur 306 notations.
161 Rue Sainte-Catherine E, H2X 1K8, Montréal, Canada - See map

This brand-new hotel located on Saint Catherine Street offers a unique blend of comfort, personalized service, modern decor and a wide array of on-site amenities. This downtown Montreal hotel is located in the heart of the Quartier des Spectacles (Place-des-Arts) and is just steps away from fine dining, upscale shopping and a variety of touristic attractions. This hotel is conveniently located close to the Old Montreal/Old Port, Chinatown District, Montreal’s bustling Quartier Latin neighborhood, and is just a short walk away from the city center. Prestigious international festivals occurring at the Quartier des Spectacles year round bring guests from around the world to the Best Western Plus® Hotel Montreal. Many guests come to experience the Montreal Just for Laughs Festival, The International Jazz Festival, The World Film Festival and the events encompassing Montreal Pride Week. Guests of this downtown hotel can easily explore the city by foot or by Metro. Guests can walk to several Montreal landmarks such as the Notre-Dame Basilica, Old Montreal, The Underground City (Shopping Center), The Village, McGill University and UQAM. Guests visiting the city for the Montreal Grand Prix (F1 Racing), Osheaga Festival, Ile Soniq and Heavy MTL can also take advantage of this conveniently located hotel. Whether it’s a corporate meeting or a touristic vacation to explore the sights of Montreal that brings you to the city, Best Western Plus® Hotel Montreal promises to provide a comfortable and relaxing stay. Guests travelling on business will find the Best Western Plus Hotel Montreal to be an excellent choice to combine work and pleasure. Being centrally located, this downtown hotel allows guests to enjoy the European atmosphere of the city while also experiencing the renowned nightlife of this modern cosmopolitan city. Take advantage of our affordable rates and first-class rooms and amenities and reserve a room at the Best Western Plus® Hotel Montreal.

Best Western Plus

Hotel Montreal

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Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 306 guest reviews
NOTE ISSUED
Excellent
127
Very Good
138
Average
23
Poor
13
Terrible
5
REFER TO NOTICE
Business Business
37
Couples Couples
120
Family Family
82
Friends getaway Friends getaway
34
Solo travel Solo travel
26
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"I had a comfortable stay with my family"

4
08/07/2018

This hotel really exceeded my expectation. It has a welcoming staff. The breakfast is decent. The hotel rooms are nothing fancy but standard. The location is great. We were there during the Jazz festival and the action was just two blocks away. Night time is not too comfortable to walk around since it is a noisy street with Bars and restaurants. However, we should bear in mind that Montreal is a party city and we are staying in the heart of where the action is. Overall, safety should not be a concern.The valet parking is $25 but it was worth it. I would recommend it for future traveler.

"Cardinals @ Blue Jays Baseball trip"

5
06/07/2018

We decided on this hotel because of the proximity of Olympic Stadium and Downtown. We used 747 bus from Trudeau airport to Metro Station Lionel-Groulx station. Took Direction Honoré Beaugrand. Got off at Station St. Laurent. 3min walk to hotel. Hotel is near a lot of restaurants, bars and clubs. Gotta try local St. Hubert Rotisserie, La Belle Province Poutine and Smoked Meat, La Banquise and MVP across the street. Hotel itself was great. High end Bestwestern in my book. I opened a rewards card because of my satisfaction at this property. We also felt very safe here.

"Grand Prix Montreal 2018"

4
18/06/2018

Rooms were spacious and clean and a good size bathroom. We had a room facing into the middle of the Hotel which was very quiet. The staff were very friendly and helpful. Hotel very near to Metro station and a few nice eateries.

"Great location in the heart of it all."

4
13/06/2018

I stayed here for the Formula 1 race weekend. The hotel is very close to Berri metro station which is one stop away from the circuit. Berri is also the hub for all of the metro lines in Montreal. Rue ste Catherine is a great street for restaurants and night life. Very noisy at night though so you may want to ask to stay in a room that does not face the street. Clean rooms, business center with computers, free breakfast, a breakfast to go on check-out. All in all a very enjoyable stay.

"Great hotel in a great location!"

4
09/06/2018

We stayed here for five nights and we were very happy with the hotel. The location was great - we walked everywhere. The hotel seems to have had a recent update and our room was very nice. The bed was comfortable, the pillows were good, the place was spotlessly clean and very quiet. The breakfast was very good. Hot and cold items, well stocked and kept very clean. The hotel staff were super. On arrival there was a problem with our reservation but they worked really hard to make things right and we were very pleased with the way they handled things.

"A very comfortable stay!"

4
29/05/2018

The reception staff make the place, up there with the friendliest around the world. The hotel is well looked after, the room spacious and very clean, immaculate almost. The breakfast is more than enough to get you going. The gym and business centre are an added bonus. I was quite surprised by the standard of this Best Western which is located in the heart of downtown Montreal with everything you need around it. Really impressed

"Highly recommended!"

5
29/05/2018

Central location (appr. 17 minutes walk to Vieux Montreal, 400 m from the Maison Smphonique de Montréal), very helpful staff, excellent wifi, comfortable room (even if it is near the elevator), wide choice of things to have for breakfast.

"Very Good"

4
22/05/2018

nice hotel with clean but smaller room , no tub but large shower ---- staff very friendly , good basic breakfast ---- nice location with many places to eat within walking distance --- not far from the cruise port or railway station ---- will stay again

"Best western saint Catherine montreal "

4
20/05/2018

Great and safe location in the middle of everything- great friendly staff very help full - very clean and comfortable rooms - great fresh coffee 24/7 good breakfast too if you like to eat my most concern always in good coffee

"Great location! "

5
19/05/2018

We stayed in best western plus hotel for 2 nights. The hotel is in a convenience location with short walking distance to many tourist attractions. There are lots of cheap eats nearby. Simple free breakfast was included every morning, they even provide free coffees and lemonade that you can have throughout the day. The room was clean and spacious. Overall a great stay!

"Good hotel, except don't check in at night"

4
18/05/2018

It's a very good hotel, but situated in a really shady area of town which makes it very questionable. The rooms and facilities are great. Breakfast is great, except if you check in at night you will see on the street all sort of shady kind of people and shops.

"Doe what it says on the tin"

4
17/05/2018

Not the flashiest hotel in the world but very comfortable beds and good en suite facilities. A good location in the city and reasonably priced. Only comment would be it was a bit loud from noise of people coming out of bars at 0300 but I was a bit jetlagged which probably made me easier to disturb.

"Great location at a reasonable price."

4
11/05/2018

Had the two things I really want in a hotel. A good bed and a realy good shower. Room is bright, clean and the washroom is a good size with plenty of room for your toletries around the sink. Good coffee machine in the lobby.

"Very good"

4
24/04/2018

I stay for 3 nights in Apr 2018. Hotel is very clean and nice renovated.The staff is very friendly and customer service is great.The lication is excellent,close to all tourist attractions and downtown and old town. Close to train station.Breackfast is great.Room is good and the bads were comfirtable.Great for money.

"New Year's Eve weekend stay"

5
23/04/2018

Fabulous stay! Went to Montreal on a last minute to celebrate my girlfriend's 50th birthday. Did not know they were going through a snowstorm, but the hospitality, care and professionalism displayed by the management and staff here are unforgettable. Upon returning from a New Year's Eve (her birthday) party, we discovered we could not open the security safe with her necessary medications, so called the front desk... at 2 a.m. Without hesitation, they were there. It took several attempts following the instructions to open the safe, but they did not give up, and eventually, at around 3 a.m., it was opened. Their dedication should be rewarded somehow. On the accomodations themselves, we could not have been happier. Right downtown, clean throughout, terrific breakfast options, very comfortable bed (king) and reasonably sized room. The whole experience prompted us to go back for the Montreal Jazz Festival June-July. This is now going to be an annual vacation spot. Just love this place. Great job, Ricky and the gang!

"Montreal stay"

5
20/04/2018

Room was very clean, staff were very friendly and courteous. Breakfast was more then i expected. At night after the concert we attended; the front desk man ordered pizza for us , he was amazing and went above and beyond his job??

"Great stay! Excellent location!"

5
18/04/2018

We arrived for a concert and found the hotel location perfect. The front desk staff, breakfast staff were kind and knowledgeable. Breakfast more than ample and price great for the quality. Highly recommend!

"Downtown amenities"

4
06/04/2018

This simple but modern downtown hotel was ideal for a short stay in Montreal. Staff was generally friendly, but did not seem to go above and beyond (ie. no assistance with luggage - luggage carts were self-serve). The $25.00 CAD/night valet parking with in and out privileges was the main reason why I selected this hotel, as this option was difficult to find at most other downtown hotels. The location was convenient for exploring Montreal by walking or via the Metro station about 2 blocks away. Our Queen room on the top floor was comfortable for two people, and the spacious walk-in shower was a nice change from the typical outdated hotel bathtubs. In addition to reliable wifi, this hotel also offers complimentary breakfast, a small fitness center, decent lounge areas, and a hot beverage machine in the lobby. Though we did not experience any issues during our stay, the immediate neighborhood may be a turn off to some - there was graffiti, and the street felt a bit deserted at night. The hotel rooms can also use more lighting.

"Easter weekend Trip"

4
06/04/2018

Hotel was pretty busy but well organized. Check in and out were easy. Valet was great. Hotel is very central. Rooms were modern and comfortable Cons: only one treadmill in the gym worked. They need to get new pillows.

"New property in downtown Montreal"

5
03/04/2018

The hotel was very new, with modern amenities in the room. The rooms are on the small side compared to older properties though. We had to set up our luggage rack in the bathroom. My biggest ‘like' of this hotel was the excellent breakfast – plenty of fresh fruit, healthy yogurt bar, and premium breads (bagels, croissants, muffins) in addition to some common foods like eggs, sausages, pancakes etc. My biggest complaint is the fact that there is only 1 elevator for 6 floors so expect long wait times during the peak hours (such as breakfast). Parking is a little pricey, but we found cheaper options at a public lot in the neighborhood if you don't mind the extra effort.

"Great stay!"

5
02/04/2018

My husband and I just returned from a 2-day stay over Easter at this hotel and it was a very nice experience. The room was nice and comfortable, nice bed, the washroom was lovely, all in all very nice. Location was great, as it's downtown Montreal. Our room was at the back of the hotel, which we were told overlooks Mount Royal but since it's downtown, the views weren't that great although we could see Mount Royal in the distance. The staff were very nice, including the front desk staff, breakfast staff as well as cleaning staff. Breakfast was good too. We opted for valet parking at $25 per night instead of parking elsewhere.

"Nice & new "

4
19/03/2018

Really nice hotel, modern, clean and new. No complaints at all with the hotel itself, check in was fast, the room was very nice- well decorated, very clean, spacious enough, and comfortable. The bed was great, comfy mattress and nice linens. The glass shower was great. Fast free internet, and good breakfast included. We also used the computer and vending machines in the mezzanine, which was very convenient. The only drawback is the neighbourhood, we weren't uncomfortable on the street, but it's a little sketchy in places.

"Needs more work"

2
08/03/2018

Pros: Price, Location(close to old montreal, better hotel than closeby ones) Friendly and helpful staff, clean room Cons: No Restaurant ( new property)- Hotel should remove the option of restaurant on the web, I dont know why it says restaurant when there isnt one! Missing amenities (had to ask for amenities on an ongoing basis), Too much usage of paper plates (probably because not much staff at this hotel) Probably would go to a hotel where there is more service :) Only recommend if you are close to Old Montreal(better hotel than the ones closeby)

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We thank you for choosing our hotel and for taking the time to provide your feedback. We appreciate your feedback as this will help make improvements and allow us to better serve our guests in the future. We hope that you would consider our hotel again and give us a second chance to make things right. Best Regards, Hotel Management

"Excellent hotel in Montreal"

4
04/03/2018

Hotel is located in very busy part of St Catherine. Valet parking is available for $25 per day which I recommend as parking is in short supply in the area, it includes in-out privileges. As hotel is fairly new, so the room look very clean. Rooms are on the smaller side but it is expected as it is in central area. I was able to find discounted rate, I don't think it is worth the over $300 rate. I like the convenience of the espresso machine located in the lobby, which I was able to enjoy throughout the day. During the Summer days, there are many festivals on St Catherine, so I don't recommend it for people want quiet and peaceful stay. There is so much night life on St Catherine during the summer nights. Overall I had a good stay.

"Muy buena opcion!! Gr8 option!"

5
27/02/2018

Muy buena ubicacion. Excelente location. It was located in the main street. The personal was helpful and the hotel provided us a room when we arrive at montreal at 8:00 am. They also took care of our stuff

"Great Location, comfortable night!"

5
26/02/2018

We booked a night here close the the MTelus theatre. The location is fantastic, just a block away. And to be able to have the car parked (valet parking) in a safe and not expensive at all was great. The room was large, clean and comfortable and the staff was pleasant and helpful. A free breakfast buffet was included in the cost of the room and was definately a bonus. Great stay!!

"Great overnight stay in Montreal"

4
12/02/2018

I stayed at this hotel while passing through Montreal, so I don't know how close it is to all the tourist sites etc... The hotel was clean and comfortable, the staff friendly, and overall I had a good night's stay.

"Great value"

5
30/01/2018

Our room was really clean, spacious and the bed was big and comfortable. We enjoyed the breakfast as well as the free WiFi which was fast and worked well. The staff at the front desk were really helpful.

"Excellent stay"

5
28/01/2018

I am basing my review compared to other similarly priced hotels. The room was clean, newly renovated and well appointed with mini-fridge, coffee maker and 4 USB ports for charging phones etc. The staff was great and efficient and there was never a line up at reception, I checked in and out without any issues. The free wifi was good enough for streaming and the free breakfast had a good selection. The location was close to St. Laurent metro station and a little longer walk to Berri-UQAM. I live in a major city so I had no issue with the outside noise. I would definitely stay here again.

"Great hotel in good location"

4
28/01/2018

For downtown Montreal, the BW+ is excellent. Walking distance to the universities and Old Montreal. Quiet, clean, comfortable. Good fitness centre, breakfast, and WiFi. Shower great for taller travelers: no ducking necessary!

"Good location & reasonable price for Place des Arts visit"

4
20/01/2018

Needed a room for 1 night - attending a show at Place Des Arts. Parking was a little confusing at first: there really wasn't any place to pull up in front of the hotel (spaces were already occupied), so we had to park across the street to unload our bags, and then move our car in front after check-in to give the keys to the valet. I didn't SEE a parking lot (there could be one, I just didn't notice it) so we went the valet route - $25 charged separately to credit card). The lobby is small yet welcoming, and the room was fairly standard decor that is found in pretty much all chain hotels - you know, those earthy/neutral/muted tones. It was a good size, and clean, and best of all - plenty of easily-accessed power outlets (my pet peeve in hotels, if you've read any of my previous reviews!). It was a short (though FREEZING FREAKIN' COLD) walk to-and-from Place Des Arts. It was probably only a few minutes walk, but it felt like hours because of the weather - even for this tough Canadian girl. That has nothing to do wit hotel, though, so I digress. Single-serve coffee pod machine in the room, which I like but I know others may have some environmental issues with it. Also coffee in the lobby, which is a nice touch I always think. Our sleep however, was terrible. Though the bed was comfortable, our room faced St. Catherine's street, and it was a Saturday night, and even though it was a brutally cold winter evening, the street noise still carried to our room. Added to thin walls/other guests, and it quite possibly might have been the loudest night we've ever spent in a hotel (well, there was another place in Arizona, but that was another review). Exhausted, we had no reason to hang around the next day - breakfast (included in rate) was straightforward - a mixture of hot/cold - one of the more complete "free" breakfasts out there with the chains. After getting our car back from the valet (who brought it around back of the hotel and walked us through a back entrance to get it), we were on our way home. For the $145 CAD (tax included) +$25 valet (plus gratuity, of course) we spent on a Saturday night to be in the city core, it was worth it. The biggest issue was the sound, so I'd stay again but request a room away from St. Catherine's (if they have such a thing) and bring earplugs.

"Great location and very comfy room"

5
17/01/2018

The hotel has a great location, near to everything I needed during my business travel. Metro station pretty close, several dining options nearby, friendly staff and good breakfast. The room was very spacious and the bed was amazingly comfy. Fully recommended hotel. Loved it so much that booked it already for my next 2 stays in the city in the coming weeks.

"No Faults"

4
14/01/2018

The room was clean, big enough, with a comfortable bed, and a nice big shower. The decor was a little bland, but if we wanted grand decor, we would have stayed at the Ritz. Breakfast was great - huge amount of hot breakfast options, and everything was very yummy. The location is also very good, and valet parking was a fair price ($25 per day). We'd recommend this hotel.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest Thank you for your feedback. We are pleased to hear that you had a great stay at our hotel and that you were able to take full advantage of our convenient location. We're glad you enjoyed our wide variety of breakfast selections and we would love to have you stay with us again in the future. Best Regards, Hotel Management

"Bon rapport qualite prix!"

4
08/01/2018

We were able to get a very reasonable price for our stay at Best Western Plus in December. The facilities are modern and new and that's a nice change because the majority of 3 stars hotels in Montreal look outdated and worn out. Our room was super comfy and clean and the central heating system was set just at the right temperature. Quality linens and towels and complementary products in the bathroom are definitely a nice touch. An ok breakfast was included in the price, could use some more variety. Location is convenient but it can get noisy at night because of the bars on St-Catherine street. There is a lot of eating options around, and you can easily move around as the hotel is located between 2 subway stations (St Laurent and Berri UQAM). The only thing I would change is the fact that plastic/ carton plates and cups are used for breakfast and in the room and that generates tons of unnecessary garbage! Definitely not a good thing for the environment and surely a thing that can be easily improved!

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are glad to hear you had a pleasant and comfortable stay. We appreciate your feedback, and we will take it into consideration. We looking forward to having you stay with us again. Best Regards, Hotel Management

"Great Hotel"

4
06/01/2018

The service was excellent and we opted for the $25/night valet parking. The room was clean and bed was comfy. We did hear some party goers late at night. The breakfast was not bad for being included and checkout time at noon was great.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We're glad you enjoyed your stay and enjoyed our complimentary breakfast and our valet parking service! We definitely hope to see you again at our hotel in the future. Regards, Hotel Management

"Good but could be better"

4
06/01/2018

Overall the hotel is quite good, the only thing I would change is the breakfast. They serve the exact same things every single day. The plates and cups are plastic/carton which: a)Generates tons of unecessary garbarge to the enviroment and b)Feels like Im eating in a street place

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We're glad you enjoyed your stay at our hotel and appreciate your honest feedback regarding our breakfast. This will be looked into and we are exploring some options to improve this area of our hotel. We hope that you will give our hotel a second chance in the future. Regards, Hotel Management

"Great Location, Extremely Comfortable"

4
27/12/2017

We had one night here and found the service at the front desk very friendly & efficient and rooms extremely clean & welcoming. Great facilities and close to restaurants to eat out as no on-site restaurant. Breakfast is an option in a dining area for a fee of $8 each. This was more than adequate. Fantastic indoor pool & jacuzzi.

"Great hotel - recommend"

4
23/12/2017

Our family of six had a great time staying at this hotel. Location was great, staff efficient, professional and very friendly and helpful. Everything about the hotel was great. Beds very comfortable and breakfast had varied options to suit all tastes

"Great place to stay"

4
21/12/2017

I read some of the reviews and was a little nervous to stay here. It turned out to be a lovey place to stay. Good location , great breakfast, clean/updated rooms, and friendly staff. Will stay again! Loved the updated amenities and gym access

"Great location and very clean!"

4
10/12/2017

Picked this hotel based on its proximity to M Telus music hall. Perfect choice. Hotel is a few hundred feet from the venue. Room was very clean and shower was large and comfortable. Hotel much cleaner than similar properties in the US. Front desk staff was very helpful and friendly. Breakfast was just ok. Selection was good. Biggest disappointment was the syrup. Would recommend hotel upgrade to real maple syrup! The property is in Montreal after all!

"Good location, great service, excellent rooms"

5
10/12/2017

The hotel is placed in the Rue Ste Catherine, which is great at night for shopping and nightlife. A few steps away from subway stations, offers real nice rooms and a tasty breakfast. Staff was very helpful and pointed us to some nice food options in the area. Definitely a good choice in Montreal.

"Great location and value for the money"

5
03/12/2017

Downtown Montréal, lots of restaurants and attractions at a walking distance. Very comfortable bed and clean room (new hotel, one year old). Valet parking. Great staff. They accommodate me the best they could every time. Very satisfied for the service. Breakfast could be improved with some veggies, but still decent.

"Great Location"

5
30/11/2017

The hotel was clean, rooms were nice and quiet. Great location under a minute's walk to the Metropolis and Foufounes Electriques, perfect for shows! Staff was friendly. Valet was quick and convenient.

"Best Western Plus"

4
27/11/2017

We had a nice stay at this hotel, is centrally located, the room was big, comfy bed, warm, garden view. You can go around walking. There is difficult to find parking but the guy at the reception was very helpful. Free coffe. Free breakfast but the place to take breakfast is really small and somethimes is difficult to find free places. I'd visit again.

"VERY GOOD!!"

4
26/11/2017

We liked very much the BW Plus on St Catherines, it is very centrally located, they have a nice hot breakfast, the rooms are large and comfortable and the staff is vey friendly. We left at 5am to catch a flight and staff gave us some breakfast items to take to the airport. Nice touch!! Recommended!!

"Most comfy beds"

5
22/11/2017

Great location, decent price and the most comfortable beds I've ever slept in. I highly recommend staying at the hotel if you're ever to visit Montreal. It's close to everything, shops, restaurants, downtown.

"Great Location, Spacious Room, Free Breakfast"

4
16/11/2017

We had a pleasant 3 nights stay at this hotel. We chose the hotel because of the location and the price. It was really easy to go around either on foot or by public transports. There are a couple metro stations within 5 - 10 minutes walk, a lot of restaurants and shops around the hotel too. The area also felt safe despite a couple of sex-theme shops around the block. The room was very clean and spacious with warm and comfortable bed. My only complain was that the shower door was a bit heavy and hard to pull open because the handle was a bit small to grab and the shower smelled weird (every day), though it did look clean.... During our stay, we didn't fully utilize the free breakfast as we slept in and usually woke up when breakfast was almost over (they served breakfast from 7-10am). I came down a couple of times to bring a plate for hubby, though... Both mornings, all the food seemed similar. There were several types of cereals, juices, coffee and tea, eggs (no cheese omelet) potatoes, hash browns, pancakes, waffles, 1 type of breakfast meat (1 day it was breakfast sausages and 2nd day it had breakfast patties), toasts, bagels, muffins, yogurt with variety of toppings and fresh fruits. Keep in mind that the hot breakfast items (pancakes, waffles, potatoes, eggs, meat) were all "processed," they looked like those frozen microwavable from the frozen aisles. There a gym and business center at this hotel and 24 hours coffee and tea at the lobby. They also offer luggage storage (in a locked room) which we utilized after we checked out prior to our departure from Montreal. We will certainly stay here again if we're visiting Montreal.

"Decent wray"

4
09/11/2017

Our stay at this hotel was decent. Parking in the front is a little awkward as they don't have much space to pull up. The room was nice and clean, and close to most of the shops on ste Catherine street. Customer service was lacking a little bit though. Also the breakfast room is cramped but we still found a seat. Lastly the doors were quite thin so it was louder than some other hotels I've been to. All in all thought it was a good stay for a one night stay.

"Montreal"

5
08/11/2017

great hotel as was the last one in Quebec. very close to all of city centre and place to board city sightseeing buses. got taxi to old town and a wonderful visit to the Cathedral magnificent building and history.quite a bit of walking involved to see anything. and to find a diner for lunch.found one eventually but a small menu.but ok for a snack. etc.go there to see the old way of old French Canadian way of life.

"Family Trip"

5
06/11/2017

Great hotel in a very good location, close to shopping, Chinatown, restaurants & other amenities. Good sized room with 2 very comfortable queen beds, strong wifi, good selection of complimentary breakfast, valet parking is a plus & friendly staff make us feel like home.

"Great location! Romantic getaway"

4
30/10/2017

Within walking distance to Old Montreal, shops, restaurants galore. Rooms clean and confortable. Service is there when you need it. Breakfast has a variety of items to choose from, better than most other hotel breakfasts! I would recommend

"Great Stay"

4
29/10/2017

We stayed here for 3 nights. Clean & comfortable rooms, good location, great hot buffet breakfast provided. Just a couple of downsides, our room was next to the lift so quite noisy in the morning and the fridge in the room made a racket (although we didn't complain to reception about either). Good value for money.

"Comfortable stay but not the most welcoming staff"

3
25/10/2017

The room was overall very comfortable and clean. Great location on the Main Street in Montreal, Rue Saint Catherine. They had a valet service at $30/night which worked perfectly for us. Definitely didn't seem like the Best Westerns I've previously stayed in. The gym was well equipped with enough machinery to do a good work out. The breakfast was poor with limited selection and plastic cutlery (which made it really difficult to cut anything with). The staff at reception weren't very welcoming at all - you'd expect smiles and politeness which they all lacked. Upon check out, there was no ‘did you enjoy your stay or did you find your room comfortable', they also assumed instantly there were additional charges to our room and didn't apologies when they found out that there were in fact none. Service is everything these days so definitely won't be staying there again. As for the cleaner she was great and super helpful so we tipped her at the end of our stay.

"A clean and comfortable"

5
25/10/2017

Hotel's location is in walking distance to many attractions. The guest rooms which look like they have been newly renovated are very clean and comfortable. The staff was friendly and very helpful with information about the area.

"Very comfortable hotel in great location"

4
24/10/2017

I loved my stay in the Best Western Plus Hotel. I stayed here 9 nights for business so I needed a comfortable hotel where I could feel at home. This hotel did the job! The hotel is very new so everything looks very fresh and clean. The kingsize bed slept wonderful and I loved the walk-in shower with glass doors (so much better than these bath tubs with shower curtains you find in most hotels). Wifi worked very well throughout the hotel. The Location is great as well, a short walk from the Saint Laurent metro station and with the bustling Rue St Denis around the corner. The only downside is the breakfast. Which is your typical plastic fantastic American breakfast. Really, I dont know how people on this continent stay healthy. Nothing (well except for the bananas maybe) is proper food at this breakfast buffet. Pre-fab waffles, powder eggs....and plain yoghurt that does not taste plain at all but more like there was a ton of sugar added. The amount of plastic you use for just 1 breakfast is also not very environmentally friendly. The yoghurt for example was served in very small plastic cups. Should you want a decent amount of it, you needed at least 3 of those cups and empty them in a plastic bowl so you could add your granola and everything. I thought the amount of waste I had created every day was not very 2017 If you like these typical North American plastic breakfasts, then you'll sure love it but I love my food just a little but more authentic and healthy.

"1 week stay"

5
21/10/2017

Very good hotel with very friendly and helpful staff,very good breakfast with enough verity. In the direct neighbors is a lot of activity,so asked for a room in the back side off the hotel. All the interesting places to visit in walking distance,so no need for a car and spend money for parking place.

"Nice stay in Montreal but beware of them charging before arrival"

4
18/10/2017

Parking – extremely limited out front, for checking in, had to initially drop someone at door and drive around. Got told to just double park and partially block the street to unload. Once we paid, the valet parked our car in garage for $25 per day. This is the only option. At check in we found their policy is to charge the full accommodation cost from your credit card 48 hours prior to your actual arrival – not at check out like most other hotels. We wanted to use a travel money card pre- loaded with $CAD to pay, but they had already taken the fee from our Australian card we use back home just to secure our bookings- NOT HAPPY!! As a result this stay has cost us more due to transaction fees etc. They offered to put the money back, but this would have cost us even more fees. This is a disgrace taking money from you before you even arrive.There was no offer of any compensation for our added cost. Lifts work well Air con works well. Very quiet Good size fridge Room nice, bed comfy, though not huge. Bathroom good size, nice shower Breakfast, good selection, hot and cold TV could have more English speaking channels Great location, handy to sightseeing Plenty of food options close by, plus a mini mart Need more tourist info brochures on site, they gave us 1 map but not a good one. Better at tourist info building in Peel Street but it is a bit of a walk away Room very quiet, was next to lift but didn't even hear that No traffic noise

"Comfortable hotel in bad side of town"

3
13/10/2017

We stayed here for 3 nights and had a room overlooking St Catharine (the front). Because of this we didn't have much sleep with all the shouting till around 5 in the morning most nights. On the last night we heard fights which had to be broken up by the police. I suppose, if you have a room at the back, this wont be a problem. This is a part of St. Catharine with many homeless, beggars and junkies. In the day its a bit of a nuisance and sometimes shocking, but still safe to walk around. On the upside, not far from the hotel, St. Denis is a great street with many restaurants to choose from. The hotel is new, with good rooms and a very comfortable bed. No complaints there.

"We loved this hotel and highly recommend!"

5
12/10/2017

We loved staying @ this hotel....it is in a fantastic location....walking distance to the bus station, the huge shopping mall, the port, the hop on hop off bus and many restaurants and bars. The hotel itself is clean and very well setup, super comfortable bed, large shower with powerful hot water supply, plenty of space for bathroom gear (so many hotels don't accommodate this), coffee machine in room and down in the lobby as well, and an enjoyable breakfast. All the staff are friendly, welcoming and kindly accommodated my need for a quiet room....much appreciated. Wifi was strong and consistent and there is a business centre for printing boarding passes etc. The hotel has thought of everything.....well nearly, whilst the breakfast is plentiful, varied and enjoyable....the plastic cutlery and cardboard cups and plates are off putting apart from being environmentally incorrect....minor misdemeanour. We would definitely stay here again and highly recommend you do too!

"Good location & nice property"

5
12/10/2017

Very nice hotel with excellent & caring staff! Parking is a bit of an issue so you are stuck with their very good valet, just be prepared for the fees for parking. 2 blocks from the metro, so a car rental is really not required for the average tourist.

"Montreal Hotel"

5
08/10/2017

Very nice and clean hotel. Would recommend this hotel. In a very convenient location of the city. Near the water front and other interesting sights to visit. Enjoyed our short time with this hotel. Would stay again.

"pleasant surprise"

4
07/10/2017

hotel has recently been renovated and great care and attention has been given to decor and function. staff was curteous and helpful. room was large with modern decor . bed was very comfortable and room was quiet. a quiet oasis

"Fantastic"

5
06/10/2017

Location is sublime. Experience was Perfect. Great Hotel. Book your next stay here and you will not be disappointed. The reason for our stay was to getaway to a new place for the kids to experience some new culture. This hotel and experience was exactly what we needed. Friendly staff and clean rooms with no problems at all.

"Good choice for us"

5
05/10/2017

When we arrived the very professional and courteous front desk staff welcomed us with a smile and held our luggage in a secure area until our room was available, Saturday morning. Our room was entered by waving the keycard and was very clean along with the rest of the hotel which must have had a recent remodel. The morning breakfast is included in the room charge and had a nice offering which is always a nice touch. The location was good for us for walking to most of the sights and dining spots. The price is right and we would stay here again in the future.

"Great location - "

4
02/10/2017

This hotel is very convenient to a wide variety of restaurants, museums, shopping, public transportation, etc. The room was very small, and the bathroom was TINY! But everything was clean and functional.

"Very Good hotel"

4
27/09/2017

Hotel is located conveniently close to Old town on a busy, but not very noisy street. Room was clean, there was A/C unit with temperature control. Our room was pretty quiet during the night as it was on the other side of St.Catherine street. Breakfast was free and good. Personnel was professional and helpful.

"Great hotel"

5
26/09/2017

The hotel is new, kept very clean. We walked everywhere: restaurants, shopping, basilica. The front desk staff were very personable and helpful. Definitely would recommend this hotel. Restaurant wasn't open yet but the complementary breakfast was served in restaurant style setting. Lots of breakfast choices.

"Very quiet in the hub of downtown Montreal"

5
26/09/2017

Stayed 3 nights here in a king room - VERY quiet - nice amenities - comfortable bed and really friendly service - did not do the breakfast but it looked quite nice! The front desk was very helpful in giving us touristy tips and booking a taxi. Check in was amazingly fast. Would stay here again!

"Best Best to date!"

5
25/09/2017

Wow, we were pleased that we managed to find the hotel very easily and pulled up right out front with no parking hassle. Valet parking was quick and easy and reasonably priced. Room was clean and comfortable and we only had a little noise from noisy neighbors early in the evening. The AC was a bit frustrating but we managed to get it working after the auto delay time had passed. Breakfast was standard eggs and sausage and was quite busy due to a large bus tour coming down around the same time. But you can go back anytime before 10 when it quiets down a bit. Fitness center is average with standard equipment and the elevator is quite quick. Ask for an inner courtyard room and it is very quiet with no street noise whatsoever. Well located for local restaurants and fast check in and check out. Nice in-room fridge and TV and the internet is very quick. Reasonable walking distance in East end of town and close the China Town. Everything accessible with Metro or a cab if you are not a walker.

"Very pleasant business stay"

4
24/09/2017

I stayed in Best Western twice during my September business trip to Canada. It is a new hotel, therefore everything was new and nice. On the other hand, the hotel restaurant has not been finished and opened yet. I liked both of my stays. The rooms I got for the two stays were identical, I would not even tell that I am in a different room during the second stay. The rooms were very clean. The location is great, it takes you only about 15 mins to reach the old town on foot and the stop of the airport bus 747 as well as the central bus terminal as well as the metro station are only about 5 - 10 mins away on foot. The business center is very good, you can print documents for free. There is also an unlimited access of coffee (which is a must while on business trip...:) - a coffee machine in the room (capsule coffee machine, but with good coffee) and a coffee machine in the lobby. The breakfast was ok, good choice of products. However I think that the size of the room with food is really small given the capacity of the hotel, in rush hour it is packed with people, which is not comfortable and you might queue for coffee or food. I also did not get the reason why such a hotel is using paper plates and plastic cutlery. It's neither ecological nor practical, you can barely cut something with the plastic knife. Not to mention that it is ugly... The only real disappointment. All in all we enjoyed our stay very much.

"Relatively new hotel"

5
20/09/2017

The hotel is relatively new. It's decorated very nicely and the staff are excellent friendly and very helpful with suggestions of things to do/places to see. The bed was spectacularly comfortable and just what we needed after big days of sightseeing.

"Good hotel. Will come back for sure"

5
18/09/2017

Everything is good. The only thing that bothered me is the neighbourhood that becomes unsafe after 8 PM. Clean, well situated, decent free breakfast. Overall hotel looks quite new or recently renovated. High speed internet in the rooms and two computers with free printing available downstairs.

"convenient stay on st catherine st in montreal"

5
16/09/2017

easy access for a car, using the efficient valet service. Hotel well positioned for our activities concentrating downtown and/or close to downtown, so that we could walk to restaurants and to University within 15 mins for example. Quiet as well with a view overlooking a park at the back of the hotel. mbt de ndg

"Excellent for the money"

3
11/09/2017

At first, was unimpressed with location, but then found it to be perfectly located for easy walks to great downtown Montreal. Overall, the hotel served our needs as well as could be expected. Would definitely tell others to check this place out. The front desk staff was very nice, helpful and professional

"New & modern hotel"

4
07/09/2017

A new hotel looked moderrn. Some of the staff members provided better services than the others. Strong wifi in our room. Complementary breakfast with a good variety of choices. We had a quiet, clean and spacious room. The hotel seemed to be in a safe seedy neighborhood surrounded by a number of sex shops. It is also in a very convenient location to explore main attractions. It is walkable to the gay village, Chinatown, bus station, metro stations, downtown and old Montreal.

"Montreal vacation"

2
07/09/2017

The hotel room was clean and updated however it was lacking in tv service. DVD and movie rentals were not available and the station choices were extremely limited. The hotel staff were pleasant and helpful. The location despite rave online reviews was poor unless you like to be the middle of sex shops, x rated movies and clubs. Not a good location especially for families. We were quite surprised.

"Good location, clean, free breakfast"

4
06/09/2017

Pros: location walkable to Old Montreal and other neighborhoods, free breakfast, person at the desk helped us book a tour to Quebec City Cons: AC did not circulate around the room very well, our cleaning person came in while we were sleeping even though we had put the "Do Not Disturb" sign on the door handle

"First impression"

3
03/09/2017

We do be impressed on the first person whom has his service minded the most. The area is in the center of the attractive places. It is easier to find and get so many shops. We do enjoy the warm meal for breakfast.

"Good hotel with good location"

5
01/09/2017

This hotel was all you would expect of a hotel of this category, the staff was very helpful and the location excellent for exploring Montreal. We were warmly welcomed and very much enjoyed our short stay there.

"Good enough - No self parking"

3
30/08/2017

-busy location -no self-parking, prepare 25 extra per night for valet parking (+tips I guess) -Good decoration -Clean a quite -comfy bed Ideal si no vas a conducir y estas dispuesto a pagar extra por una ubicacion cerca al bares y otros

"Great location!"

5
28/08/2017

We stayed for 2 days in June before embarking on cruise ship. The staff was very friendly and helpful. We ask for a nice place to eat and were directed both times to wonderful restaurants just down the street. Sainte Catherine St is turned into a walking street and has many nice restaurants along the street. While having dinner we watched the setting up for a jazz festival that was to start the next day. Almost wish we could have stayed 1 more day, it looked like it was going to be a great time. The room was simple and clean and the price was right and included breakfast on the 1st floor. While it was the typical fare, the staff there was also most pleasant and helpful. Food was hot and they kept bringing more. It was all self serve from eggs to toast and everything in between. Cereals, yogurt and fruit were plentiful. The ladies also kept this area spotless and had a friendly smile.

"Great location"

5
27/08/2017

We lucked into this location by being loyal Best Western patrons and were well pleased. Close to restaurants and entertainment. The staff were most helpful in arranging a gray line tour of the city and suggesting restaurants. We used valet parking which wasn't cheap but the best option for us.

"Good hotel but not during street activities"

3
23/08/2017

The hotel is new with good room and bathroom. It has a good breakfast and nice services. Unfortunately we arrive on Sunday when there was a two days musical activities up to 8:00 PM and the street was close to cars.This event was not so good for the area since there was a lot of people smoking pot around and it was not so safe to walk on that area

"Amazing Service, Beautiful Rooms"

5
23/08/2017

This one the greatest hotel experiences I've ever had, after our original accommodations ended up being cancelled I called this hotel and they were more then accommodating. The staff was respectful, and very easy to deal with. They also gave us a great deal. The rooms were beautiful, the bathrooms were like spa's. If your going to Montreal, stay at this hotel.

"Well Located Hotel with Great Staff"

4
20/08/2017

This hotel, while nothing to look at on the outside, was more than satisfactory on the inside. Lovely staff, comfortable beds and great bathrooms with lovely bath products. Wonderfully situated to all that Montreal has to offer. Nice young street vibe outside. When we were there there was a graffiti art festival going with artists painting on the side of wall buildings. Great stuff!

"excellent value, downtown montreal"

4
19/08/2017

Nice central location in downtown Montreal. It is close to most places of interest. The hotel provides an excellent value including great breakfast, wi-fi and nice rooms. The staff was very friendly staff and the hotel has nice overall decor.

"Enjoyable stay, close to metro."

5
18/08/2017

We loved our stay at this hotel. The St.Laurent metro stop was 1 1/2 blocks away which made getting around so easy. The room was spacious and clean. The breakfast was filling and good choices were offered. The fresh coffee in the lobby was a treat as were the chocolates. Lots of restaurants nearby and an easy walk to Vieux Montreal. Would stay there again.

"Free breakfast and good location"

4
17/08/2017

Finding an affordable hotel in July was a challenge. Accidentally stumbled upon this hotel. Friendly and accommodating staff. I had a king room for 3 nights. My room was facing away from the streets which could become an issue on Friday nights. Everything in the room worked. Spacious bathroom. Breakfast is included in the rate. Yogurt, coffee, juice, bagels, eggs, sausage, bacons etc. were served everything morning during my stay. The breakfast team worked diligently to keep the area well stocked and clean. The hotel is located on the less busy side of St. Catherine. There are a number of nightclubs and bars close by. It could get noisy and rowdy on the weekends.

"Fun Area"

4
17/08/2017

Great location for walking, people watching, lots of activity, close to Metro and many restaurants. The staff couldn't have been more accommodating to any of our requests and we had many...espically for directions, printed or verbal.

"Good but not a luxury hotel"

4
15/08/2017

The staff is good and makes every effort but I would rate this hotel, due to the quality of carpet, lighting, sheets, etc., somewhere between average and very good. This is not really a 4 star property. It is somewhere between a 3 star and 4 star. It is only a year old, and not huge, which is good. But no bathrobe was offered and the bath soap and shampoo etc. were "fine," but not excellent as you would get at a W hotel or St. Regis. The lighting in the rooms is very harsh. Phone calls within the U.S. and Canada are free, which is a big plus. The internet was excellent. The hotel is fairly close to what is called the "Gay Village," which is fun, and also close to an excellent Metro station, Berri-UQUAM. But the area is dicey. It is what I might describe as "gritty" with a large number of people begging and urinating on the sides of buildings. The area can be noisy for my taste. I requested a room in the rear, which they gave me (thanks) and I think that has less noise than the front, with the street traffic, but still, even in the back, every night during a 3 night weekend stay, I heard what seemed to be "street people" in groups having loud arguments at 3 a.m. or so. Still, I felt safe in the area. It may be an area in transition. At a certain price point, I would stay again. I see that sometimes the rate on the BW website for the hotel is around $350 Canadian dollars a night, and I think for that you can get a more upscale hotel, perhaps at not so "happening" a location.

"This is a gem right in the center of everything you want to do in Montreal"

5
14/08/2017

We LOVED this hotel. SO clean, so friendly, very economical. In the middle of everything we wanted to do in Montreal. Shopping, food, pedestrian malls, a grocery nearby, Jean Drapeau Island a short Metro ride of 5 minutes. A central Metro hub for any line to anywhere in the city is a 5 minute walk. Old Montreal is 10 minutes walking distance. We will return again and again. No noise, great water pressure, nice bathroom, room, and fitness center. Very good breakfast and lobby for sitting and relaxing. An IGA grocery nearby with good eats for eating in your room economically.

"Perfect Location"

4
13/08/2017

My family and I spent a weekend in Montréal and were looking for a centrally located hotel. We were so happy that we stumbled upon this Best Western Plus as it has been the absolutely best location! Just a short 6 minute walk to the Berri-UQAM metro where all three lines (orange, green, and yellow) intersect, plus only about a 10-15 minute walk from almost everything we wanted to see (sightseeing, restaurants, etc.), making for easy travel. The actual hotel itself has been wonderful with friendly staff and clean rooms. My only complaints are minor: the breakfast (although warm and delicious) was difficult to enjoy due to the odd layout of seating and overcrowding, the safety of the hotel could be improved as anyone can walk into the hotel from the street and the lobby elevator does not require a room key card to access (meaning that anyone can access any floor of the hotel without having a card), and lastly, due to the central location on a popular street, there occasionally was loud noise that permeated the walls of the hotel and made it difficult to relax. In my opinion, theses "cons" are quite minor, and the pros far outweigh the cons. We would highly recommend this hotel to anyone looking for a great experience visiting Montréal!

"Great hotel - ahead of neighborhood"

4
10/08/2017

Hotel was excellent - very new, immaculate, helpful staff, good breakfast variety, comfortable bed. Only issue is the neighborhood. Looks worse than it is - some seedy looking places nearby. But we walked to restaurants every night and had no issues whatsoever.

"Needs some improvements"

3
09/08/2017

The counter-staff were responsive and helpful. The building itself needs work as it appears to be a refurbished building in a neighbourhood that is undergoing major transition from what used to be a rough neighbourhood. Fix the sharp, squeaky doors!

"EXCELLENT HOTEL,VALUE"

5
03/08/2017

This is a newer hotel in a great location in Montreal. Close to the July Food Fair which was going on at this time. Breakfast was great.Rooms in this hotel were clean,modern with a large walk in shower.Anyone choosing this hotel will be happy!

"Wonderful location and brand new!"

5
02/08/2017

My boyfriend and I stayed here for the grand prix, plus a few extra days, and the location couldn't be better. First, it's about a 5 min walk from the main metro station which is just wonderful after a long day of walking all around the track or the city. It was also in the middle of restaurants, shops, attractions, all kinds of things! We never ran out of things to do when we weren't at the race and if we wanted to explore another part of the city, we just went and hoped on the metro. If you are coming for the grand prix and bringing a car, I HIGHLY recommend using their valet. It made everything SO much more convenient and when you have everything within walking distance and the springtime weather is so gorgeous, just save yourself the stress of driving and fighting for parking and let the incredibly accommodating staff at the hotel handle it. They just need about 5-10 min heads up when you need your car and it'll be waiting for you right out front. It is by far worth the money, which incidentally is comparable to daily parking fees in the city anyway. The hotel is newly renovated and I really enjoyed the big tiled steam showers after long, hot dusty days at the track. The rooms are very nice and CLEAN and modern. The breakfast was wonderful before we headed out for the day. The staff was so helpful in giving us tips to travel around the city. Overall, just a great experience, I highly recommend this place.

"Our third City on our 2017 Canadian tour"

4
01/08/2017

We booked this Hotel for its downtown location close to bars we wanted to visit and also the Metro is only a short walk. The Hotel is quiet new so everything is new at the time of our visit. Our room was at the front of the building but was sill quiet at night with slight traffic noise in the morning. Parking was valet parking and very efficient but at an extra cost of obviously. Breakfast is a bit of a nightmare if you pick a peek time to eat as there is bearly enough seating.

"Good new hotel on a best location"

4
01/08/2017

Brand new hotel that is just opened in an area that badly needs new businesses. Very clean hotel in a very busy Montreal block (Quartier des spectacles). Prices are bit on higher side but location is spectacular.

"Brief overnight in Montreal"

5
30/07/2017

We were visiting Quebec City and decided to visit Montreal on our return home, just for a brief overnight. This hotel was clean, very comfortable, and close walking to Old Montreal. There were festivals all around with great food! The staff gave great tips for our short time there. The valet parking was a plus.

"Great hotel in great location"

5
27/07/2017

This new hotel was a great place to stay in Montreal. The rooms were spacious and the bed was super comfortable. Despite being on a busy street, the room was very quiet and the air conditioning worked great during our stay. The staff was awesome and helpful. The location is perfect, within walking distance to all the sights and shopping.

"Avoid"

2
22/07/2017

I stay here 3 nights for business, it was a disappintment. Not clean, terrible breakfast, poor safety on room (they left my door wide open a whole day), reception staff at night is terrible, not worse the price at all !

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are sorry to hear that you had an unfortunate experience at our hotel. We do take great pride in providing excellent customer service and so we are thoroughly disappointed to have missed the mark. We do appreciate your feedback and please note that corrections will be made. Best Regards, Hotel Management

"Montreal vacation"

5
20/07/2017

My wife and I spent 3 days of vacation in Montreal, visiting tourists attractions during the day, and walking around Vieux Montreal in the evening. We enjoyed excellent dinners , friendly service, and the congenital attitude of all the great people we met.

"Good stay and value for money"

4
17/07/2017

I had a good stay and would stay again. I would recommend the valet service it was great and to have your car parked for you in that area was great! The area is "downtown" so expect a downtown vibe with all that comes along with a major city. I was able to walk to areas of note for site seeing and stores and restaurants on the same street provided me with stuff close. Never felt unsafe.

"Nice new hotel"

5
16/07/2017

Wanted to be near Quartier Des Spectacles part of the city to enjoy the Cirque activities. This Best Western was a good value and perfectly located. The neighborhood is improving rapidly and becoming a modern/artsy trendy area. Our room was on the back side of the hotel and very quiet with an open view.

"Comfortable hotel in a perfect location"

5
15/07/2017

We really enjoyed our stay here. The hotel was walking distance from all the places that we wanted to visit, it was clean and comfortable, with a nice buffet breakfast included, good internet, and friendly staff. We attended the Montreal Circus Festival and found ourselves next to the Jazz Festival too. So that was a nice surprise, being sandwiched in between two great festivals. We walked everywhere. The location could not have been better for everything we wanted to do.

"Great Value and Comfortable Stay"

5
14/07/2017

We went as a family/ladies getaway to explore Old Montreal. The hotel was very clean, the staff always friendly and helpful, and the rooms and beds were very clean and comfortable. A quick walk to Old Montreal and China Town, as well as to restaurants on St Catherine St. We had breakfast included in our room rate and it offered a good selection of hot and cold options and plenty of it. I would definitely stay here again.

"Nice Hotel"

4
13/07/2017

The hotel is located in a really good area to catch the subway, buses, etc. The breakfast is convenient and adequate. The beds are not saggy but firm and comfortable. Hotel staff was very helpful in making reservations for tours.

"Diamond near Old Montreal!"

5
12/07/2017

Best Westerns are always reliable..staff parked our car..always a fee in a city...breakfast easy and varied..included..15 min walk to spectacular Old Montreal, and all the fun, cafes, restaurants, water activities, museums and shopping..we loved it...nightclubs near if you like that!

"Jazz Festival stay"

5
10/07/2017

Fantastic location for events & Metro. Within walking distance of greatshopping and restaurants. Second stay here & intend to make this my destination everytime I go the Montreal. Staff are incomparable: the best.

"Comfortable and Accessible to D.downtown"

5
10/07/2017

Comfortable hotel with easy access to downtown Montreal, Chinatown and the jazz festival venues. Very clean room and good night's rest on a comfortable bed. Best breakfast at a Best Western yet. Staff were very attentive and friendly.

"Beautiful Hotel, but we didn't feel like gusts"

2
09/07/2017

The hotel is clean and modern, and the free breakfast was substantial. However, I was very disappointed with check in. The hotel advertised valet parking, however, upon check in I was informed that I needed to self park. I was given a pre-printed map with a recommended parking lot. I was told it would be $20 a day. Upon navigating my way in a big square I arrived at the lot. I was told the charge was $25 per day and when I went to hand over my Visa card I was told it was cash only. I only had USD on me, based off of the current exchange rate, $75 CAD would be $57 USD, but when I tried to pay $60 USD the shady lot attendant refused to do the exchange and wanted $75 USD for the $75 CAD fee. This was the worst experience on my trip, and completely avoidable on the hotel's part. For starters, they could have brought my car to the lot for a valet fee and charged my card. But at the very least they can inform guests the lot only accepts cash and offer to exchange foreign currency prior to going to the lot, or point them towards an ATM. It made me feel less like a guest and more like just a customer. The experience cost me $20 USD, but it cost the hotel 2 stars on my review.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We understand your frustration and we are expressly disappointed that you had an unpleasant experience with our parking services. Unfortunately, being in downtown we do have limited parking spots and so we had to refer you to another parking lot. We have no control on the prices charged by a third party parking lot and although we would love to be able to provide a guest with valet services to that parking lot unfortunately they do not allow us to do so. Finally, our management has had discussions with them about how you were treated and we assure you that this will not be repeated. Regards, Hotel Management

"Comfy hotel in Central Montreal"

4
04/07/2017

New hotel,clean,pleasant comfy room,good business centre and more than adequate breakfast. Efficient, friendly staff. Close to jazz festival location and the Desjardins shopping centre. Notre Dame and China Town in walking distance. Personally a little uncomfortable with the location.

"Overall Great!"

4
04/07/2017

Perfect Room for A Vacation to Explore All of Quebec if you don't mind walking a bit Vieux Quebec is just 15 min Away Up Hill! if that was too much Valet Parking is quick on his feet. We are very pleased to have stayed here at the right price too!

"Great location"

4
03/07/2017

This hotel is centrally located. Walking distance to the Notre Dame Basilica,, jazz festival, restaurants and shops. Many modes of transportation right at your doorstep. The staff members are very friendly and helpful.

"3rd Tax"

4
29/06/2017

Still cannot get an answere why only Best Wester Montreal have changed us a 3rd tax whilst we have been traveling Canada. Would like a positive response to this question. Hotel very clean, staff very friendly.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We're glad you enjoyed your stay in our hotel and enjoyed our clean and spacious rooms! To answer your question, hotels in Québec are required by the provincial government to charge a 3.5% lodging tax on all hotel room nights. This 3rd tax is specific to only the province of Quebec. I hope this answers your questions pertaining to the 3rd tax. If you have any other questions please do not hesitate in contacting us. Regards, Hotel Management

"Great location"

5
27/06/2017

Walking distance to loads of places around the city and beds are super comfy and such a clean room. The hotel itself was very clean also we will definitely be going back and staying here for a few more days.

"Nicely located"

4
25/06/2017

Clean, conveniently located, decent breakfast. Parking a bit of a pain as you had to get staff to access your car. I thought it was a little costly for location and hotel but again really nice and clean.

"A pleasant hotel to stay at"

4
22/06/2017

Our room was on the 4th floor and we had a view facing the street which was not so bad after all. Staff was very helpful. Location was good. We had a slight issue getting the TV to come on and staff was kind enough to come to the room to check on the issue; I figured later it was the control buttons that seem to stick.

"Brand New Hotel in downtown location, very comfortable and relaxing"

5
19/06/2017

Stayed at this new Hotel 5 nights while in town for F1 Race. Very clean and modern with nice professional English speaking staff who were always neatly dressed and available for assistance. Breakfast was fully stocked and several hot and cold items available. Did not drive, so not certain about valet parking, however staff members were seen delivering guests vehicles to them out front. Hotel is about 4 to 5 blocks from Metro stations and there were good restaurants nearby. Would definitely stay again.

"Great location "

4
09/06/2017

Myself and partner stayed here for 2 nights on our whistle stop tour of Eastern Canada. Could not fault the hotel at all. The beds here are the comfiest beds I've EVER slept in. I did not want to get out but the city called. We had a car and they parked it away for us for the 2 nights. Breakfast was more than adequate. Great selection of pastries, bagels, waffles and pancakes. Plus the egg, bacon, sausage section. Staff at breakfast were so friendly, especially when they over heard my comment about the coffee being weak. She whisked it away and next minute I have a triple shot latte from a different machine in front of me. Great location surrounded by shops, bars and restaurants. Would stay here again

"Worst Western Plus Hotel Montreal"

1
07/06/2017

This hotel has the worst customer service in person and on the phone ever! My coworker arrived at this particular hotel location (remember Sainte Catherine Est) to find out that the booking was done in the wrong location, instead of accommodating an out-of-towner, he was charged for two nights! I called to rectify this and the guy on the other line was by far the most arrogant, rude and obnoxious person I have ever spoken to.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are extremely sorry that you found our service to be rude! We take great pride in our excellent customer service and there's no reason for this to be acceptable behaviour. We hope that you will give our hotel and brand a second chance to make things right! Regards, Hotel Management

"Clean and central"

5
07/06/2017

Clean and easy to access hotel. Friendly staff. Nice beds and ok size of room. From here you easily access the rest of Montreal. The breakfast was ok but not more, just like a Holliday Inn Express hotel

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are pleased to hear that you had a great stay at our hotel and that you were able to take full advantage of our convenient location. Our staff takes great pride in providing excellent customer service and they will be pleased to hear that their efforts were greatly appreciated. We look forward to having you stay with us again in the future. Best Regards, Hotel Management

"All good, but the breakfast"

4
05/06/2017

I liked all about this hotel - good location, friendly staff, quite large and very comfortable room. All looks brand new! But the food... Maybe im spoiled european, but that was so weird for me to get the food on a paper dishes with plastic fork... and the choice of what you can get for the breakfast is close to nothing. Even theres not enough space where to sit if there are many guests staying at hotel. Concluding: great to stay - recommended. Avoid breakfast - better take it somewhere within 5-10 minutes of walking.

"Nice, centrally located property"

4
04/06/2017

This is a new (or newly converted) hotel in a nicely-located part of Montréal within walking distance of many places (old town, China town, Mont Royal plateau, VSM, etc). Rooms are spacious enough and bathrooms are nice, other than shower doors being heavy and not having a large enough handle to pull open. Nicer than most chain hotels (not that BWs are really chains) let alone BWs in N. America. The breakfast room can get crowded at times. Typical institutional free breakfast but it does the job. Hot selections are rotated every day. There is a coffee machine making fresh-ground coffee at your disposal in the lobby along with a selection of teas, none in the room. There's only one elevator but fortunately it isn't a hydraulic one and is fairly fast. Forntunately Ste Catherine isn't a particularly busy street in this part so noise (at least for upper floors) isn't that much of an issue.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are pleased to hear that you had a great stay at our hotel and that you were able to take full advantage of our convenient location. Thank you for providing your suggestions, which will be taken into consideration for future improvements. We're glad you enjoyed your stay, and we would love to have you stay with us again in the near future. Best Regards, Hotel Management

"Amazing experience, like home! Great staff!"

5
04/06/2017

I love this hotel. Very comfortable, great decor, and staff are incredibly helpful and friendly. I came here for the first time in January and absolutely enjoyed every minute of it. I could have stayed here like it was home. The rooms look very modern and clean. Breakfast was delicious, lots of good choices. Location was very convenient, close to restaurants, shopping areas, and public transit. I would definitely go here again.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are pleased to hear that you had a great stay at our hotel and that you were able to take full advantage of our convenient location. Our staff takes great pride in providing excellent customer service and they will be pleased to hear that their efforts were greatly appreciated. We're glad you enjoyed our wide variety of breakfast selections and we would love to have you stay with us again in the future. Best Regards, Hotel Management

"Memorial weekend getaway"

5
30/05/2017

Excellent Hotel, arrived at 11am rooms were ready. Staff was helpful with directions around the city. Rooms and wifi were great. The gym as cool as well The breakfast was the best part, they offered everything from hot to cold options, the staff was very friendly. i would give this hotel a 10

"Montreal weekend trip"

5
30/05/2017

EXCELLENT hotel, great location. They let us check in early, offered express check out. let us leave our bags cause our flight was delayed. the breakfast is the best part, wow can't ask for much more.

"very good hotel"

5
29/05/2017

Everything was great. Very clean and modern rooms. They have very good breakfast, don't miss it. Perfect location - 15 min walk to the old town. There is only one thing that we were surprised about - parking was expensive (25$ per night).

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are pleased to hear that you had a great stay at our hotel. We take great pride in our modern clean rooms and I'm glad you found everything to your satisfaction. Also we are glad you enjoyed our complimentary breakfast in the morning. Parking in downtown can be expensive sometime but I think our valet service makes up for it! We hope to see you again at our hotel! Regards, Hotel Management

"Very helpful staff!"

4
26/05/2017

This is a very clean and nice hotel right down town Montreal. All of the staff that we interacted with was very helpful. We requested a cab that could give us a tour of the city and then deliver us to our cruise ship the morning we checked out and they had him waiting for us when we came down to check out.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are pleased to hear that you had a great stay at our hotel and that you were able to take full advantage of our convenient location. Our staff takes great pride in providing excellent customer service and they will be pleased to hear that their efforts were greatly appreciated. We hope to see you again in the near future. Best Regards, Hotel Management

"Outstanding Hotel"

5
25/05/2017

This was the nicest Best Western we have ever stayed at. Excellent location and service. We highly recommend it to anyone traveling to Montreal. The staff was extremely helpful and friendly as well! And they offer parking!

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We appreciate your feedback and are glad to hear that you had a great stay at our hotel. We are thrilled to hear that this has been your best experience at a Best Western ever. Our staff takes great pride in providing excellent customer service and they will be pleased to hear that their efforts were greatly appreciated. We're glad you enjoyed our valet parking services. We look forward to having you stay with us again in the near future. Best Regards, Hotel Management

"Great renovation"

4
23/05/2017

This hotel is in a Great location..... Walkable to Old Montreal & walkable to Latin Qtr. very nice restaurants & bars in close proximity! The rooms were Very clean and everything seemed brand new. Awesome staff.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are pleased to hear that you had a great stay at our hotel and that you were able to take full advantage of our convenient location. Our staff takes great pride in providing excellent customer service and they will be pleased to hear that their efforts were greatly appreciated. We would love to have you stay with us again in the future. Best Regards, Hotel Management

"Clean, friendly, awesome!"

4
22/05/2017

Right in the middle of downtown Montreal. Valet parking for $25 per day. Very friendly staff. Good breakfast; both choice and quality. Good wifi for free! Vending machines but currently no restaurant however in walking distance of many eateries. Room very nice. New, double glazed, large rooms. Clean, new, modern. Cable tv. Bathrooms large with double width shower. Very good!

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are pleased to hear that you had a great stay at our hotel and that you were able to take full advantage of our convenient location. Our staff takes great pride in providing excellent customer service and they will be pleased to hear that their efforts were greatly appreciated. We're glad you enjoyed our wide variety of breakfast selections and we would love to have you stay with us again in the future. Best Regards, Hotel Management

"excellent"

4
12/05/2017

very nice location, near to walking distance of church, Front desk staff is very helpful, and understand the needs of individual guests, and they help to understand how and where we can go and walk in the city, and explain all the city and local sites. they also suggested local restaurants and shopping sites and malls, and explains how to prioritise locations.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are pleased to hear that you had a great stay at our hotel and that you were able to take full advantage of our convenient location. Our staff takes great pride in providing excellent customer service and they will be pleased to hear that their efforts were greatly appreciated. We would love to have you stay with us again in the future. Best Regards, Hotel Management

"Great hotel"

5
11/05/2017

Extremely satisfied with out 5 night stay. Location close to metro, bus #55, Chinatown 5 minute walk away and Old Montreal 10 minutes away. Right on St Catherine's, lots of restaurants in the area, too. Staff were all great. Professional, efficient and outstanding service with a smile. Free breakfast was a bonus! Variety of selection. Hot items were not freshly made to order, but better than nothing, right?! The Freshly grounded coffee machine in the lobby was icing on the cake!! Coffee is life and I thought I had to go to a cafe to get a great Americano or espresso, but nope! Fantastic machine that dispensed with a touch of a button high quality coffee! We were very happy with our room! Large TV with many English speaking channels, fridge, Keurig machine, large counter space in bathroom and showers had good water pressure and did not run out of hot water for long showers. Beddings were comfortable and thank you for 4 big fluffy pillows! I usually call to get more, but the ones provided sufficed. Also a safe in the room:) We also used the Fitness room. Pleasantly surprised at the size of it. Would be nice if free weights were added to the equipment. We had friends visit us during our stay and they wished they stayed at this Best Western as well. They booked across the river at Sandman Hotel and said it was no way close to ours. Highly recommend this hotel to everyone:)

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are pleased to hear that you had a great stay at our hotel and that you were able to take full advantage of our convenient location. Our staff takes great pride in providing excellent customer service and they will be pleased to hear that their efforts were greatly appreciated. We're glad you enjoyed our wide variety of breakfast selections and that you enjoyed the various amenities that are offered in our room and throughout the hotel. It was a pleasure to have you stay at our hotel and we look forward to having you stay with us again in the future. Best Regards, Hotel Management

"Great hotel, great staff"

5
07/05/2017

Ever since I've discovered Best Western rewards I try to book best westerns - with mixed results as they are individually owned (Toronto location - ew). But the Best Western plus is like their 4 star and I would even rate this Montreal location higher. The rooms were gorgeous, new, well laid out & incredibly comfortable. The location is convenient. Parking is reasonable but we used to live in the area so if you look at the side streets - there's lots of free parking close by if you're willing to walk (Sherbrooke, sanguineous). The breakfast was great & fresh. Really enjoyed our stay & I'm looking to book again in the summer. Thanks!!

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Katherine, We are pleased to hear that you had fabulous stay at our brand new hotel. We're glad you enjoyed the complimentary hot breakfast in the morning and the modern décor and layout of our rooms. We look forward to seeing you again at our hotel in the summer. Best Regards, Hotel Management

"Nice week-end stay at Best Western Plus Hotel, Montreal"

4
06/05/2017

The staff were pleasant and the room was comfortable and clean. The first morning of our stay, we were inconvenienced by a power outage. The staff worked hard to provide coffee and breakfast using their generator. Unfortunately the power outage was repeated on the second morning. Both power outages were scheduled by Hydro Quebec, but the hotel were not advised of the first one. The staff coped with the situation quite well but for the second power outage, they should have given the guests advanced notice, so that they could adjust their routines accordingly.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, Our staff takes great pride in providing excellent customer service and they will be pleased to hear that their efforts were greatly appreciated. We are glad you had a nice weekend in Montreal and at our hotel despite the power outage. We are deeply sorry for any inconvenience that this may have caused. We look forward to having you stay with us again in the near future. Regards, Hotel Management

"Kleo"

5
02/05/2017

Had never stayed at Great western in Montreal before. We were very satisfied with the everything, the clean room, comfortable beds, service at the front desk and the room service as well. the complimentary breakfast was also veery good. All around great!

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are glad you enjoyed your stay at our brand new hotel. We are pleased to hear that you enjoyed our new comfy beds and our complimentary hot breakfast. Our staff will be delighted to hear that their efforts were greatly appreciated. Best Regards, Hotel Management

"Good Location and very friendly staff"

5
02/05/2017

Stayed for a weekend in April, 2017. Good Location, within walking distance to shopping and downtown attractions. The hotel and our room was very clean and staff were very helpful! Enjoyed the breakfast, I felt they had a nice selection of food to start your day! Price was very reasonable and I would definitely stay again.

Best Western Pl... H, Manager at Best Western Plus Hotel Montreal, responded to this review
Dear Guest, We are pleased to hear that you had a great stay at our hotel and that you were able to take full advantage of our convenient location. Our staff takes great pride in providing excellent customer service and they will be pleased to hear that their efforts were greatly appreciated. We're glad you enjoyed our wide variety of breakfast selections and we would love to have you stay with us again in the future. Best Regards, Hotel Management

"New nice downtown hotel "

4
30/04/2017

Stayed there last weekend of April 2017. Hotel is new, room smelled great, staff was very friendly. Breakfast was average. The only thing that bothered me was a power cut off that happened twice during my stay. So forget about showering in the morning. Apparently they knew about it beforehand, if they did, they should have noticed the guests.

"Good location & value"

4
30/04/2017

Very good location--tons of sites you can walk to and conveniently located public transportation (many Metro and bus lines can be picked up nearby). Paid a pretty decent price for a nicely sized room with two beds, fridge, and flatscreen TV. Many of the other hotels I looked at for this trip were more expensive and did not offer complimentary breakfast, so Best Western Plus stood out as a cheaper option with that added amenity. Friendly staff and nice amenities (free WiFi in rooms, fitness center) were also a plus.

"Great Hotel Great Location"

4
29/04/2017

This hotel is right on St. Catherine Street, right near Place Des Arts and many other live music/theatre venues. Fantastic location at a reasonable price. Easy to walk to many of Montreal's best sites including the Old Town and Mount Royal.

"Not bad. Good value"

4
27/04/2017

Compares well in room size and amenities to many 4 Star hotels in cbd that are old,and tired. Room is good size. Well appointed Fast internet. Everything was quite modern (again comparing to well rated 4 stars). Price was very cheap. around CAD 100. Breakfast was very basic but ok. Coffee was horrible. Pros - good size room and comfortable. - good internet - Location excellent. Close to main shopping St and metro. Minus - breakfast very limited. But just ok - a little noisy on street side. - hotel not equipped to handle masses at breakfast - area just a little dodgy at night. But ok - coffee in room and breakfast was awful For the price I'd return. Ive paid more for worse in cbd.

"Good value, great location and great room"

4
27/04/2017

I chose the hotel for its location halfway along Rue St Catherine and I wasn't disappointed. Handy for the centre of the city shopping (Eaton Centre, Underground city etc) and handy for the art centres and gay village. My room was large clean and comfortable and the bed was great. Breakfast was included and there was a good choice (though the room was crowded due to a school party staying). Very happy overall.

"Chinatown Hotel"

1
26/04/2017

This hotel is on the edge of Chinatown and not far from old Montreal but not a nice area.The menu is predominantly Asian as were the guests and all the decor. The hotel appeared tired and rather minimal amenities. We were able to park our car in their adjacent parking lot which was convenient but there is an additional fee.

"Short walking distance to everything"

4
22/04/2017

10 min walk to old Montreal shopping area and the piers on the water front. Minutes from shopping till ya drop. 10 min walk to all restaurants in Chinese and Asian area. Two can have dinner for $25 in Asian and Chinese area for good Vietnamese or Chinese food. Room is small but modern and clean.

"Great location, helpful staff"

5
21/04/2017

This compact hotel is in the heart of Montreal's entertainment district, and is within short blocks of the Place des Arts, Club Soda, Nouveau Monde Theatre, and FouFoune Electrique. So if you want to enjoy opera, legitimate theater, alternative rock, or other contempurary music headliners, this is a great place to stay. Sleep in their clean rooms and comfy beds and enjoy a delicious breakfast. The staff are friendly and helpfful.

"Great place and location"

4
19/04/2017

Great place and location, breakfast are good for what you pay for. It is 3 blocks away from one metro station and 4 from another. It's close to Complex Desjardins and an art gallery. Highly recommended.

"Great location minus a few details"

2
18/04/2017

Situated in the heart of Montreal close to art centres, restaurants and shopping, this hotel has great beds and coffee but entertains a few glitches as well. The room I had had the vanity too high for a comfortable reach, no overhead light meant tricky task work and the in room coffee lacked 'caffeinated' coffee. The staff were impeccably dressed but not overly friendly. The self-serve breakfast was typical in choices but the breakfast centre itself was poorly organized causing people to cross over each other for items. My room service person did not speak English or French and indicated to me she couldn't. My complaint to the front desk remedied this situation.

Nicky G, Front Office Manager at BEST WESTERN PLUS Hotel Montreal, responded to this review
Hello Lois, Thank you for providing your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Nick G.

"Excellent service and very clean room in heart of Montreal"

5
17/04/2017

Great service and clean modern room. Walking distance to shops, bars and historical monuments. Staff were extremely helpful and professional. Good variety of items for breakfast. Would definitely stay here again!

"Very clean & comfortable hotel in good location"

5
17/04/2017

Really enjoyed our stay at the Best Western in downtown Montreal. The location was good, between Old Montreal and Downtown. The hotel was extremely clean and I really loved our room decor and luxurious bathroom. Having free breakfast included in our booking was really great. The staff were accommodating and helpful. Only complaint was that the bed was really soft (I sunk into it) and very short - I'm only 5"3 and if I was much taller my feet would have hung off the end! Also we were on the top floor (6th floor) and we could hear a lot of noise on the street during the night, but this didn't bother me (although it might bother some). Overall, it was a great place to stay and made our trip to Montreal all the more enjoyable!

"Trip saved by responsive staff"

4
13/04/2017

We spent two days here during a recent trip to see a show at Bell Centre and it is a very nice property. It's within walking distance to Old Montreal and the port. We even walked all the way to Bell Centre as it was a beautiful day and it offered us a chance to see downtown. The beds were comfortable, the breakfast decent with some hot options, the rooms were clean and the staff very pleasant. My only complaint was the heat/AC was set at 22.5 degrees Celsius (about 73 degrees Fahrenheit and I woke up in a sweat on the first night there. I tried to change the temp myself but it didn't work. I ended up calling the desk at about 1am and they were going to send someone up who never came. I called back and the desk attendant came up himself and did exactly what I did to no avail and I got literally no sleep that night. The next morning, the day manager came up to try to set it for me which didn't work. He explained that the temp was set on auto and any attempt to change it wasn't working. He had a call in to the company who was sending someone out for assistance. By the time we came back after our show it was set to my liking and that night's sleep was wonderful. I didn't give the hotel a 5/5 simply because I feel like the customer should be able to set their own temperature in their room and not have it automatically set for them but their concern and responsiveness to my distress definitely earned them 4/5. I would definitely recommend this property. I'd also like to point out that it's not clearly stated how to park here. It is valet and you have to get one of the two or three spots in front of the hotel to check in if coming by car. We had to circle the block twice and ended up parking at the end of the block to check in then move my car to the front but it was just a minor inconvenience.

"Hidden Gem "

5
10/04/2017

Great visit to this Best Western Hotel. Prices were very fair for two nights. Parking only cost 50 CAD for two nights and located on the famous Saint Catherine street. Room has very fast internet, clean bathroom, Keurig that was generously stacked and large bed. Added bonus was the free breakfast that was plentiful.

"Quick restful getaway"

4
08/04/2017

Road trip to Montréal with a friend. Location is fairly central to old Montréal, The Village, etc. It was a pleasant stay. Most staff were really helpful and kind. Decent breakfast. Valet parking is $25 per day as there is no other parking available. I would definitely return to this hotel.

"Very Nice, Reasonably Priced Accommodations"

5
07/04/2017

This is a nice, comfortable and new hotel. The staff is superb. The breakfast, workout area, and business center are excellent extras, especially at the price. The hotel is east of the downtown and north of the old port, so it is well located to see the city. Would definitely recommend and return.

"Wonderful Visit"

5
02/04/2017

We really enjoyed the hotel. It was modern and felt pretty new. The bed was comfortable, the free breakfast was a bonus, very clean, great location and the staff were very friendly. We would stay here again without question.

Best Western Pl... H, Manager at BEST WESTERN PLUS Hotel Montreal, responded to this review
Thank you for choosing our hotel and we're glad you had a great stay with us. We are happy to hear you enjoyed our complimentary hot breakfast. Our staff works hard to make sure everything is right and I'm sure they will appreciate the positive comments. We look forward to having you stay with us again.

"Would definitely stay again"

5
31/03/2017

Went to see a hockey game and stayed here and would stay there again. Only 5 min walk to a metro. Hotel is clean and the rooms are well maintained. The continental breakfast still was one of the best I've ever had. Great selection of food.

Best Western Pl... H, Manager at BEST WESTERN PLUS Hotel Montreal, responded to this review
Thank you for choosing our hotel and we're glad you had a great stay with us. We are happy to hear you enjoyed our complimentary hot breakfast. We look forward to having you stay with us again.

"Best Hotel in montreal !!! "

5
12/11/2016

Amazing service ! Great attention to details . The hotel has everything in the Area , metro service (subway) , corner store and even valet parking . Front desk was pleasant to talk with and gave great advice about the area .