If you seek a place of business or pleasure, Best Western Plus® Gran Marques is an excellent choice for lodging in the hotel zone within walking distance from the airport. Our comfortable rooms and affordable rates are the best reasons to stay here. We are close to the best industrial parks in the city. Our attentive, multilingual staff takes pride in providing personalized service, which has become a hallmark of our hotel. Discover Best Western Plus® Gran Marques, for those looking for culture and leisure: the museums, galleries, temples, archaeological sites and main squares, for those seeking entertainment: cinema, tram tour and ecotourism, and for business people: industries. All this can be found near our facilities. Also visit the Xinatecatl volcano, also called Nevado de Toluca, it is considered a national park, today a nature reserve for its' flora and fauna, forming a beautiful landscape worthy in the sight of visitors. Enjoy your stay. This property is following all international standards of the We Care Clean® - AHLA program, which guarantees guests a safe stay. For more detailed information on the We Care Clean® - AHLA program, ask the front desk or the website of Bestwestern.
Best Western Plus
LABEL_ITINERAIRE
"Slow service and not customer friendly"
Took me about 20 minutes to find someone in the hotel to check me in. Was not lead to my room or asked if I needed help with my bags, had no amenities and was not explained anything about where anything was in the hotel. Seemed like not one other person stayed in that hotel and all of the hotel room doors were left wide open.
"It is not a good place."
Some rooms have no access to hot water; you have to choice between hot water or TV signal. They do not send the invoices about food consumption. Wi-Fi Signal is very poor. Food services are good. There are a quick service regarding to contact taxi cabs.