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SureStay Plus Hotel by Best Western Mesquite, Mesquite

3.5/5  - basé sur 86 notations.
2100 N Belt Line Road, 75150-5817, Mesquite, United States - See map
SureStay Plus Hotel by Best Western Mesquite - Welcome to the SureStay Plus Hotel by Best Western Mesquite! The SureStay Plus Hotel by Best Western Mesquite is ideally located in the center of Mesquite. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

At the SureStay Plus Hotel by Best Western Mesquite, we have 58 beautifully appointed suites that are 30% larger than a regular hotel room with adjoining sitting rooms and executive desks. There are Hot Tub Suites and a Honeymoon Suite available for that special event in your life. Enjoy a complimentary full hot breakfast every morning of your stay. There is free Wi-Fi Internet access throughout the property as well as a fitness center and guest laundry facilities. Relax in our outdoor pool or hot tub which are also available for your use.

SureStay Plus

Hotel by Best Western Mesquite

LABEL_ITINERAIRE

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 86 guest reviews
NOTE ISSUED
Excellent
26
Very Good
24
Average
15
Poor
10
Terrible
11
REFER TO NOTICE
Business Business
19
Couples Couples
16
Family Family
38
Friends getaway Friends getaway
6
Solo travel Solo travel
2
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Clean but old."

3
02/03/2019

Clean but needs updating. This property has been lived in hard and could benefit from quality upgrades. We couldn't find the controller to the television and it looked like repairs or upkeep had been done as cheaply as possible. We travel this route quite a bit, and will not, for the price stay here again.

"Heartless"

1
23/02/2019

I canceled two hours after reserving room on Valentine's day around 11ish and canceled a lil before 1pm. So they still had time to reserve room again. My dad passed away and they do not care for there customers. I had no choice but to go and be with my family right then.

BestWesternHotels, Corporate at SureStay Plus Hotel by Best Western Mesquite, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Would give a 0 if I could "

1
04/11/2018

Where do I begin? The elevator was broken, the stairwell smelled like pure cat urine, the tub wouldn't drain, the water will not get hot, the warming oven at the continental breakfast is broken, the hot tub is broken, the mattresses are hard as rocks and the hideabed in our room is broken and the mattress has tears in it. Worst hotel I have stayed in in years.

"Older Hotel. But clean with great staff."

5
23/08/2018

This hotel is older. It is directly behind Bank of America. The entire staff are great people. They care about you and make you happy. My room was clean. The A/C worked great. I had plenty of towels. Breakfast was wonderful. My only complaint; The hot tub wasn't hot. The rooms are very quiet. I had a great night sleep both nights. Will definitely stay here again.

"Comfort Suites"

1
10/07/2018

My stay was long. I complained about the smell of drugs and unauthorized entry into my room. A few guests who allegedly were dealing drugs out of the hotel complained and I was asked to leave. I paid my account up and the owner disrespectfully said he did not like the way I spoke to hi in front of his staff. That is untrue. Why would I stay a month if that was the case. I also had my mail tampered with and am concerned these people with drugs think I was a problem when I was speaking up for myself and the children staying in the hotel. Of course the owner took side and since he has another hotel, he is now hiding out.

"Okay place to stay"

3
21/05/2018

We chose this hotel for its convenience to the highway as we traveled on to Waco. It was inexpensive but it shows. Room had a musty smell but seemed clean. Bed was comfortable and the room was quiet. For a quick rest while on the road it's an okay.

"Great Hotel with VERY friendly and helpful staff!"

5
02/05/2018

We ended up here after a bad experience at another hotel in Mesquite. They were getting ready to close the office (we arrived late) and they waited for us to arrive! Thank you!! we had lovely LARGE rooms that were clean and well decorated. We were very comfortable there for three nights. Lots of options in the hotel breakfast area every day. I would happily stay here again.

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