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Codes Avantages

SureStay Plus Hotel by Best Western Mesquite, Mesquite

2100 N Belt Line Road, 75150-5817, Mesquite, United States - Voir sur une carte
SureStay Plus Hotel by Best Western Mesquite - Façade SureStay Plus Hotel by Best Western Mesquite est idéalement situé dans le centre de Mesquite. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Le SureStay Plus Hotel by Best Western Mesquite propose 58 suites agréablement aménagées, 30 % plus spacieuses qu’une chambre d’hôtel normale. Elles comprennent un coin salon attenant et un bureau. L’établissement dispose également de suites avec bain bouillonnant ainsi que d’une suite lune de miel pour le plus beau jour de votre vie. Profitez d'un petit déjeuner chaud, complet et gratuit tous les matins, d’un accès Wi-Fi gratuit dans toute la propriété, d'un centre de fitness et d’une blanchisserie réservée aux clients de l'hôtel. Détendez-vous dans la piscine extérieure ou le bain bouillonnant également à disposition.

SureStay Plus

Hotel by Best Western Mesquite

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine extérieure
    Piscine extérieure
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 99 voyageurs
Note attribuée
Excellent
30
Très bon
29
Moyen
16
Médiocre
10
Horrible
14
CONSULTEZ LES AVIS POUR
En couple En couple
19
En famille En famille
42
Escapade entre amis Escapade entre amis
7
Professionnel Professionnel
21
Voyage solo Voyage solo
4
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Not a "plus" level hotel."

1
Global241020, Baghdad, Iraq 12/11/2019

this was not a "Plus-quality" hotel. The hair dryer was broken, swing-out makeup mirror was missing, a/c system cover appeared burned, old french fries behind nightstand, roach in nighstand drawer, computer desk chair was terribly stained (and very old and cheap), sofa chair was tattered with stuffing coming out, jacuzzi tub was missing a control knob, unwrapped solo cups in room instead of sterile wrapped cups, and last and worst - the sheets had fresh blood on them. Half of the free breakfast sits on the check-in counter because this hotel needed somewhere to put it to technically qualify as a "plus" hotel I guess. Sorry, I can't recommend this hotel to anyone.

"Check the sofa bed mattress before you unpack"

3
Maria L, Laredo 05/11/2019

The first room we got the mattress on the sofa bed was very deteriorated and saggy. The rest of the room was fine. We got another room with a better sofa bed mattress. The business computer was not working and neither was the wi-fi. The breakfast was okay.

"Nice stay, friendly staff"

4
texasnurse78, White Oak, Texas 09/10/2019

I've stayed several times within the past year at Sure Stay Plus Mesquite. Rooms are always clean. The hot tubs are spotless, bed is very comfortable. Only only negative aspect of the stay were noisy guests who seemed to enjoy slamming doors lol. But it wasn't enough to ruin my stay. Bed very comfortable, room and hot tub were spotless.

"Excellent Location! Pool and Hot Tub were Amazing"

5
reneew24726, Mesquite, Texas 05/08/2019

This location is super close to everything, restaurants, theaters, shopping. Breakfast was an great surprise. Room was spacious and clean. We had an amazing stay. Pool and Hot tub were perfect and very clean. Restroom by the pool was an added surprise. We will definitely be back.

"Stay"

4
User 21/07/2019

I stayed 3 nights and didn't have any kind of issues with anything. My room was very clean at arrival and Breakfast was ok. restaurants not far from hotel. This is definitely a hotel I would stay next time I'm in town.

"Best Western needs to step up"

4
S7126OKjamesj, Charleston, South Carolina 18/07/2019

As for my stay it was good. But best western definitely needs to povide more training to their employees to help to eliminate the stress they endure. Time after time we have been informed by employees they have no training on member benefits. And things tend to escalate fast when you have a tired member wanting their benefits and the desk person not having a clue what those benefits are. It's just not fair to the members or the employees.

"Awesome stay at this hotel"

5
User 09/07/2019

I always have such a great time at this hotel come back every month for a week or more due to doctor visits, great location very accessible to stores, restaurants and the staff is amazing so professional

"Holiday trip"

1
User 07/07/2019

I am very disappointed in this hotel. The staff was not friendly or helpful and if you call front desk it seems to aggravate them. They advertise breakfast served from 6 to 9 but if you don't get down there between 6 and 7 then all hot food is gone and they do not put out any more. I asked would they be bringing out any more eggs and I was told that's all there is. The lady told me, “No we don't put out any more food, just the one time.” I guess if you snooze you lose. By the way, my family went down just before 8 a.m to eat breakfast. When we left for the day to go on our outing, the air conditioner was turned off in our room when we came back. Now this is July in Texas folks so it is hot out. I complained to desk clerk and she said she would tell the manager. We also called to let them know we had no internet and we were told they hadn't had any complaints. Duh! We are telling you now, there is no WiFi. My last night there, my grandson smashed a big roach that was crawling up the wall. Gross! Needless to say, I won't be staying there again.

"My Mother's Day Trip"

4
User 17/05/2019

Very nice, near theater, lot of food within in walking distance. Loved the bathroom. It's basic cable; even though it has the channels listed .Room next to maids closet very noisy, rooms by pool also.

"Manager Never Available"

1
User 26/04/2019

Confermation #2690 Book and payed up front for three nights on Monday April 22, 2019, stayed Monday night only and checked out Tuesday at 10:12 am, To this day the manager has not reversed the charges for Tuesday and Wednesday nights. No one is authorized to return my 200.00 dollars back into my banck account except the manager. THE MANAGER IS NEVER IN!!! SO BEWARE OF THIS SCAM!!!, DO NOT STAY THERE UNLESS YOU LIKE BEING RIPPED OFF BY THESE TACTICS. [email protected]

BestWesternHotels, Corporate at SureStay Plus Hotel by Best Western Mesquite, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"My trip was Awesome"

5
Explore02955623219, Shreveport, Louisiana 05/04/2019

I would definitely come back I enjoyed my stay and it was close to a lot of things and it was right off the highway and very easy to find.The staff was very friendly and helpful if I had any questions.

"Clean but old."

3
SandraTfromDenver, Denver, Colorado 02/03/2019

Clean but needs updating. This property has been lived in hard and could benefit from quality upgrades. We couldn't find the controller to the television and it looked like repairs or upkeep had been done as cheaply as possible. We travel this route quite a bit, and will not, for the price stay here again.

"Heartless"

1
User 23/02/2019

I canceled two hours after reserving room on Valentine's day around 11ish and canceled a lil before 1pm. So they still had time to reserve room again. My dad passed away and they do not care for there customers. I had no choice but to go and be with my family right then.

BestWesternHotels, Corporate at SureStay Plus Hotel by Best Western Mesquite, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Would give a 0 if I could "

1
rnmom77, Booneville, Arkansas 04/11/2018

Where do I begin? The elevator was broken, the stairwell smelled like pure cat urine, the tub wouldn't drain, the water will not get hot, the warming oven at the continental breakfast is broken, the hot tub is broken, the mattresses are hard as rocks and the hideabed in our room is broken and the mattress has tears in it. Worst hotel I have stayed in in years.

"Older Hotel. But clean with great staff."

5
KristyandLilyDuchess, San Antonio, Texas 23/08/2018

This hotel is older. It is directly behind Bank of America. The entire staff are great people. They care about you and make you happy. My room was clean. The A/C worked great. I had plenty of towels. Breakfast was wonderful. My only complaint; The hot tub wasn't hot. The rooms are very quiet. I had a great night sleep both nights. Will definitely stay here again.

"Comfort Suites"

1
111joant, Oklahoma City, Oklahoma 10/07/2018

My stay was long. I complained about the smell of drugs and unauthorized entry into my room. A few guests who allegedly were dealing drugs out of the hotel complained and I was asked to leave. I paid my account up and the owner disrespectfully said he did not like the way I spoke to hi in front of his staff. That is untrue. Why would I stay a month if that was the case. I also had my mail tampered with and am concerned these people with drugs think I was a problem when I was speaking up for myself and the children staying in the hotel. Of course the owner took side and since he has another hotel, he is now hiding out.

"Okay place to stay"

3
lynns4282016, Cary, North Carolina 21/05/2018

We chose this hotel for its convenience to the highway as we traveled on to Waco. It was inexpensive but it shows. Room had a musty smell but seemed clean. Bed was comfortable and the room was quiet. For a quick rest while on the road it's an okay.

"Great Hotel with VERY friendly and helpful staff!"

5
seberj, Redmond, Washington 02/05/2018

We ended up here after a bad experience at another hotel in Mesquite. They were getting ready to close the office (we arrived late) and they waited for us to arrive! Thank you!! we had lovely LARGE rooms that were clean and well decorated. We were very comfortable there for three nights. Lots of options in the hotel breakfast area every day. I would happily stay here again.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.