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Best Western Plus Hotel Los Mochis, Los Mochis

4.0/5  - basé sur 127 notations.
Av. Alvaro Obregon No. 691 Pte., 81200, Los Mochis, Mexico - See map

The modern hotel, Best Western Plus Los Mochis, is located in the heart of the city historical center, surrounded by old houses built in 1903, and just next door to the Historical Regional Museum. During your stay, experience the charm of the people and still be minutes away from the beach, enjoy a great International restaurant at the hotel and several more around the area. For your leisure, our charming pool area and gardens will invite you. Enjoy your stay.

Best Western Plus

Hotel Los Mochis

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 127 guest reviews
NOTE ISSUED
Excellent
48
Very Good
50
Average
20
Poor
6
Terrible
3
REFER TO NOTICE
Business Business
46
Couples Couples
28
Family Family
25
Friends getaway Friends getaway
13
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Deos C mean hot, or cold at this BW?"

2
09/06/2018

The shower knobs are reversed-you will wait forever for hot water if you follow the standard, They knew in reception so the question is whether BW inspects its franchisees. Other than that glitch BW is as predictable as a Holiday Inn.Like it or don't

BEST WESTERN P, Manager at Best Western Plus Los Mochis, responded to this review
Dear Carlisle J, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 668 8163000 Sincerely, Lic. Melissa A. Bermúdez Best Western Plus Los Mochis General Manager

"Just off the Ferry"

5
02/04/2018

Spent the night after getting off the ferry from La Paz. Super hotel with attentive staff. Breakfast was not included but was to die for. Parking lot was well lite and secure. Very limited English speaking TV channels.

"I liked it a lot"

4
11/03/2018

Lovely hotel with higher than expected standards, Staff are professional, friendly and courteous. It offers a small pool, gym, bar and restaurant. We enjoyed our lunch in the restaurant; service was prompt and attentive. The hotel is well located in centre of Los Mochis. We stayed overnight before catching the Chepe Train, a short taxi ride from the hotel

"Very nice"

5
28/02/2018

Cost, room and location was great. Food was average in taste and variety. Staff was very nice and accommodating. Would stay there again. Cleanliness of facility was excellent and service in restaurant was excellent.

"Visit 1/25/18 through 1/30/18"

4
03/02/2018

Generally good, but as usual at this hotel, there is always something... This time the TV did not work. The TV would turn on but it was set to the AV1 input. The buttons on the remote were so worn that it was impossible to find the "input" button. No buttons on the TV itself. In any event, I didn't need it and had zero faith the staff would do anything, so I did not mention it to the front desk.

"Great hotel"

5
01/01/2018

This is a great hotel and the service is great, I will stay again and I will recommend to everyone to stay here.great service, great food, spacious rooms and bathrooms, and shower is wonderful, great price too!!!

"Rude Front Desk"

3
28/12/2017

I was checking in and there was two girls and a guy working the front desk. All were talking amongs themselves until 20 seconds later a third girl came out and acknowledged me. I couldn't believe it probably because I looked like a local but that was not it. They gave me the keys and never told me what the hotel had to offer. The bellboy was the only nice person I came across through my whole trip. We would pass through the lobby and NEVER got a Hola or anything. That didn't really make me feel welcome at all. The rooms and amenities is why I gave it 3 stars. I have stayed at a couple of hoteles in Mochis and this by far the worst Customer service.

"This was a pleasure trip with friends"

5
25/11/2017

Excellent service and very clean hotel. Excellent location . The breakfast buffet was very good! The service was superb! very friendly staff. I really like the location. It was very close to downtown and all shops including the theater.

"Comfortable, modern and very clean"

4
11/11/2017

We stayed at the Best Western which was wonderful and the best place we have stayed in Los Mochis. It was modern, and extrememly clean. The bedrooms were very large and well appointed. The bed was a little firm but the sheets and bedding were very good. The room did not have a refrig but the hotel had a small one sent to our room. Be sure to ask in advance for this as I know there are a limited # available. With the number of people who were staying at the BW for weddings, we still did not hear noise. The staff was very professional and helpful. I certainly will try this again; however not sure that they will permit pets as my dog will be traveling with me next time. Need to check this out in advance. Though breakfast did not come with the room, the one buffet offered was very good.

"food"

4
27/10/2017

We totally enjoyed the hotel and the amenities that were provided. However we were very surprized that the breakfast only included a voucher for 1 person. We were not told this prior to completing and asking for the cheque.

"Smelly"

1
22/06/2017

Good value but the place stank of smoke. Despite booking a non smoking room and the hotel being non smoking the whole place smelled like an old casino with the smell of cigarettes emanating from everywhere, including our room. Woke up stinking of cigarettes! Not nice - really need to improve things...

"GOOD LOCATION"

4
07/05/2017

It is a good and clean hotel, good location, the rooms are big and comfortable. The mattress needs to be changed in a few months but otherwise it is good. The buffet is very good. I feel this hotel is more of a business type hotel. Might be a bit more expensive then other hotels but sometimes it is better to pay a bit more.

"Best hotel in town"

4
17/04/2017

Rooms are ok...a litttle bit out dated, but are ok. The restaurant is very good and you have access to nice restaurants around the hotel. Staff is very nice and helpful. Buffet is very good for breakfeast.

"Very good but i think its a litte bit pricey "

4
20/12/2016

I really like the location of the hotel and i will comeback but i think its a little bit expensive The room its very clean and the staff friendly! i dont have the chance of try the restaurant but it looks very good

"Traveling to Puerto Vallarta "

5
10/10/2016

Great stop over city on our way to Puerto Vallarta. Found this place on Trip Advisor and decided to try. Great hotel in great location. Hotel is modern and clean with very helpful staff. Several speak English. Across from city park/plaza where a lot happen. This evening teenage singer we're in competition and the plaza was full of vendors and local people. Very pleasant evening. Highly recommend this location.

"Clean and convenient"

4
28/09/2016

I had a 2 night stay for business and the BW met all my needs. The sheets and bedding were clean and the bathroom was a decent size and well maintained. I had a package that included the excellent breakfast buffet - made to order omelets, fresh fruit, baked goods, and more- the one drawback is that the breakfast doesn't start until 7am, but overall a good choice.

"Comfortable hotel/unhelpful front desk"

3
22/08/2016

Comfortable hotel/unhelpful front desk. Hotel is average. Beds are a little stiff Hotel host did not even try to get sell more water bottles, just a plain no. We did not used the restaurant, so I cannot comment on that.

"Warm welcome"

4
20/06/2016

Conveniently located in Los Mochis city, with a beatiful park where you can go out jogging all day long, this hotel has been a real surprise. Rooms are clean and very spacious, quiet and equipped with aircon. Bed quality is excellent too. Breakfast in the morning served in the main restaurant room and it offers a variety of foods from both the mexican tradition as well as the continental typical brekfast. I would definitely go back should I have the chance to return to Ls mochis

"Nice location"

4
02/05/2016

The hotel is clean within central Los Mochis location, not the best service but average, finishings in the rooms hallways are not so good you can feel the hallway carpet floor bad levelled has a park in front the hotel, parking is free! also wifi

"In the Heart of the City!"

3
21/03/2016

This hotel is across the street from the Town Square and Church, which is the heart of any Mexican Town. Very alive and full of Mexican culture! There are several restaurants in the area and a grocery store which is handy. The hotel is clean with free wifi and parking, both amenities are greatly appreciated. They have a lovely outdoor pool area and the restaurant staff was efficient and very tolerant of our late arrival, gracias! Food was standard hotel fair, good, not fancy. Overall, this is a great find, clean, great location, and very good helpful staff.

"Hard time at the front desk"

3
21/03/2016

When I arrived with a the large group to the hotel I was confident my reservation would be ready. It wasn't. That was not the biggest problem, it got solved the next morning. The ATTITUDE of the front desk was deplorable. Although I showed them my expedia confirmation, the staff couldn't find it and blamed me for using expedia. The staff finally offered me two suites, at a higher price. It was late and there are no other family friendly hotels nearby, so we took the rooms. Next morning the morning shift admitted they had made a mistake and respected my previous reservation. We got a pair of suites for the price of two average rooms. I expected no less after their original attitude and their mistake. Moral of the story, confirm with the hotel, not only with expedia, that everything is OK. The rooms, like last time, were clean, and ample. This time extra ample, as the suites have a living room and kitchenette. Air conditioning worked well, a must at Los Mochis most of the year.

"Well located and clean"

4
22/01/2016

I was in room 314 which is dressed with 2 queen-size beds. The room has a large window that offers a view of the front garden. Quite and clean room. Elevators cannot be heard and front garden secures enough room between room and the street so that cars cannot be heard either. Hotel is at walking distance from the El Farallon restaurant. It's a visit that must be paid!

"Ok at best"

3
16/09/2015

Great location, nice rooms, and food good. But the front desk staff when I checked in were not very welcoming and were far from friendly. For $1600 pesos I expected more in customer service. I was disappointed.

"Gem in the mountains !"

5
13/09/2015

We were extremely happy to find this beautiful hotel after a hard day of driving ! The room was large, the bed very comfortable, and the restaurant had excellent food. The staff was very considerate and helpful ! We would highly recommend this hotel !

"One night in Los Mochis"

4
08/09/2015

This is a good venue for the visitor wanting to be in the center of the city. However, if just passing through to the border, it is a distance from the highway and not easy to find, at least for us. The rooms are spacious, modern, clean and pleasant. No refrigerators, but ice is available. Restaurant is good. We thought it to be somewhat pricey, but you are in the city. The best is the staff who were more than generous and willing to assist. We especially appreciated Vilma and Melissa and their assistance in helping us as we left Los Mochis.

"Central hotel with good restaurant!"

4
04/09/2015

I stayed for 4 days at this hotel and it was well-located in the city of Los Mochis. Rooms are spacious and modern, the A/C was nice and cool, big TV, nice bathrooms with big showers and very nice bath products. I was pleasantly surprised by the quality of the food in the restaurant and I had breakfast daily and I also had dinner one night here due to the convenience. Portions were generous and very nicely presented. Hotel staff was very friendly and helpful and they were very efficient at both check-in and check-out. This hotel is geared to buisness travelers and their needs, but just an overall good hotel for those looking for a comfortable clean room to spend the night!

"A very good option to stay while in town"

4
25/08/2015

Very good location close to all major shopping and commercial areas. Los Mochis is a fairly small city so everything is kind of close except for the industrial zones that are out of the city limits. The hotel feels kind of new and is very well maintained staff is helpful in general though a little narrow minded when it comes to special requests (i.e. Changing items on the included breakfast, turning the volume down on the tv of the bar since I was the only one there) other than that great place to stay while in Mochis, beds are confortable food is good location is excelent and the prices are reasonable.