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Best Western Premier Hotel Slon, Ljubljana

4.0/5  - basé sur 2084 notations.
Slovenska 34, 1000, Ljubljana, Slovenia - See map

Stay at this full service Slovenia hotel located in the city center of Ljubljana. The Best Western Premier Hotel Slon is conveniently situated in the city center of Ljubljana and offers easy access to major government, diplomatic and corporate offices. The hotel is also near the National Theatre and the impressive historical art housed in the National Gallery Museum. This hotel is designed to meet all the needs of today's business traveler. Guest rooms are equipped with cable satellite television, in-room movies, data port, hairdryer and toiletries. Hotel guests will enjoy hotel´s complimentary Spa&fitness, restaurants and pastry shop as well as the complimentary full breakfast and newspaper each morning. A conference facility accommodating up to 120 people is also available. Please note that the hotel is located in downtown area with restricted traffic, therefore it is required to have your room reservation printed at all times to be identified as a hotel guest. this applies only to guests with own cars. Taxis, shuttles, buses and hotel limo are not affected and have unlimited access to the hotel. A friendly and efficient multilingual staff is ready to ensure a comfortable and memorable stay. Make an online reservation today at the Best Western Premier Hotel Slon! Enjoy your stay. A city tax of 2. 54 EUR per person, per day is to be paid directly at the hotel.

Best Western Premier

Hotel Slon

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
  • Massage services
    Massage services
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
Traveler's Choice
 
based on 2037 guest reviews
NOTE ISSUED
Excellent
861
Very Good
867
Average
233
Poor
44
Terrible
32
REFER TO NOTICE
Business Business
447
Couples Couples
801
Family Family
285
Friends getaway Friends getaway
284
Solo travel Solo travel
159
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"remarkable"

4
18/09/2018

i stayed at the slon for a week to participate in a conference . It was a very good experience. the location couldn't be better on a pedestrianized main street and five minutes walk from the heart of the historic center. The room well appointed and staff helpful. A rich and varied breakfast and the quality of the food at the hotel restaurant remarkable including a four course midday lunch at a convenient price.

"Nice hotel in great location with the best ever breakfast"

4
18/09/2018

This is a large hotel located just outside the tourist centre of Ljubljana. We had an 'economy' room which was rather small and had a rather ordinary desk and chair in it, possibly for business travellers but not very nice for tourists. However, the food we ate at this hotel was wonderful. We had a light dinner in the evening on the lane way beside the hotel and the food and wine were delicious. There is a nice coffee shop at the front as well and we enjoyed an afternoon tea here. The breakfast was beyond wonderful. A lovely, bright sunny room and an absolutely magnificent spread of food. I would go back here for the food alone (and the location couldn't be bettered either).

"Very difficult to find fault with this hotel"

5
04/09/2018

Stayed here for 5 nights as part of a Riviera Travel holiday to Slovenia. Owing to 3 hour delay on Easyjet from Gatwick, we arrived in the early hours of the morning, but a very smooth check-in and we made use of the mini bar in the room for a nightcap. Room was a good size, clean and well appointed but I would describe the bathroom as compact. A huge selection at the buffet breakfast, including Prosecco for those who like a Bucks Fizz ( or just on its own ). Ideally situated in the centre of the lovely city of Ljubljana. We didn't use the hotel restaurant in the evenings, rather we enjoyed dining on the pavement, people watching, outside the restaurants by the river.

"Disappointed"

2
03/09/2018

First they us the wrong room and then the second one was dirty, had nails, a bottle cap and a face mask under the bed, but we noticed way too late so we didnt even bother with it. If they dont clean under the bed, then I really dont trust that the beds were clean either. The lobby looks about 10 times better than the rooms (small and dated) and the gym is really small, the only good thing about this place is the buffet, a lot of different good food. Would not recommend you to stay here, I bet you can find a better place in this price range. This is also my 2nd time posting this review because the first time it got flagged and removed for no reason.

"Excellent package"

5
01/09/2018

Perfect location, a nice and quiet room, very friendly service at the front desk as well as in the breakfast room - you could even get freshly squeezed orange juice brought to the table by a friendly lady. The lobby bar serves excellent ice cream and cocktails.

"Restaurant in hotel"

4
01/09/2018

We choose one night for dinner in Restaurant located in hotel Slon and it was excelent, very good location in city center food very good, excelent Slovenian wine, nice design modern in Restaurant, I recomended this place for dinner or drink.

"cleaniness and the comfortiness of the hotel"

4
29/08/2018

All in all, the hotel is so situated in the city center of Ljubliana. It was easily accessible to go every part of the centrum by walking. The hotel entrance and the room were really clean. The utensil of bath was really amazing and they used to utilitize expensive shower gels and shampoos. The breakfast was rather good. The personnel was really helpful to customers and they tried to find the solution of the problem no matter what it sakes. I was really satisfied to having been stayed this hotel. Thanks for everything...

"Great Surprise "

5
26/08/2018

Superior hotel in a great location in Ljubljana. Beautiful and with great maintenance. Staff were very supportive every time we needed them, specially during check in. Rooms are amazing and also breakfast with a enormous variety of food. Very safe to walk around even at night. They could just improve on the showers once we almost flooded the bathroom because of the shower bath project.

"Lovely Ljubljana"

5
24/08/2018

We stayed in this hotel courtesy of Riviera Travel,for 5 days in July whilst we traversed beautiful Slovenia North to South &. East to West. It is situated perfectly in the centre of this lovely unspoilt city within walking distance of river with boat trips, promenade restaurants,castle with funicular railway & spectacular views and night spots. We had breakfast each day from what must have been one of the best buffets we've experienced with special teapots & whopping built-in cups for those choosing English breakfast tea! And you could order a la carte too Very good rooms and comfortable queen-size bed and excellent service. Part of my travelogue to friends whilst there, said,"Quick - visit lovely unspoilt Ljubljana in beautifiul Slovenia before it is over-run by tourists".

"Superb Hotel in a great location with friendly staff !"

5
23/08/2018

Buffet Breakfast was fantastic with a good spread. Beds and pillows were very comfy. Superb hotel, bang in the centre of town. Rooms were very clean. Sauna and Steam Room were excellent. Lots of restaurants and shopping area at door step of the hotel. We had a lovely stay in this hotel and would recommend it. I would like to particularly mention and thank all the staff were friendly and helpful and were glad to help ! WiFi was great, Aircon was excellent and view from room was nice.

"Very average"

3
21/08/2018

We had high hopes for this place that we booked for the final day of our vacation in wonderful Croatia. In the end we felt lucky that we had only booked for a single night there. The entrance is nice but the staff, although perfectly pleasant, appeared just to be going through the paces and have no interest in you. This, indeed, was our general feeling about the staff in the hotel, probably indicative that management wasn't interested in them and so that feeling trickled down. The hotel exuded the tiredness of a much-faded elegance of years ago. This extended to our bedroom that, although perfectly clean with a comfortable bed and great blackout blinds was too hot due to a non-functioning air conditioning unit: it made a lot of noise but to no avail. The breakfast spread, while large, was generally lacklustre and of mediocre quality e.g. considering Zadar market is amazing, what little fresh fruit there was on offer was poor quality and supplemented by canned fruit.

HotelSlon, Reservation Agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, First of all, we would like to thank you for taking your precious time to share a feedback from your recent stay with us. It is nice to know that you've noticed our renovated and modern designed lobby and we are glad that you liked it. Regarding our staff, we are sorry that you were not completely satisfied because we always strive to perfection in customer service and we always try to please all our guests needs during their stay with us and usually we get a lot of nice reviews regarding our staff and service they provide. Regarding the room look, it is in our near future plan to modernise all of the rooms and some of them are already completely renovated-those rooms are Superior Deluxe rooms (modern designed rooms) and we are sure that you would enjoy in all the comfort and luxurious that room provides (for example L'Occitane cosmetic's in bathroom and luxurious Egyptian cotton bed linen etc.) and we would highly recommend to book that room type in case you will give us another chance to host you back in or hotel. Breakfast in our hotel is also highly rated from our guests, because we provide daily fresh dishes and also vegetable and fruits are always fresh and we do not use canned fruit (for example we have fresh pineapple, strawberries, watermelon etc.) Our breakfast is very rich and diverse and as specialty-our guests can order for example Eggs Benedict or fresh squeezed orange Juice and plenty of other dishes and drinks, so we are sorry that we have not fulfilled your expectations on that area. We hope that overall you will give us another chance to welcome you back in our best Western Premier Hotel Slon. Thank you & Best regards, Igor ?asar

"3 Nights in Ljubljana"

5
19/08/2018

The is really a 4 star Hotel. The beds were the best as was the breakfast especially as it didn't finish until 11:00. The bar and some of the staff in the bar were a little weird. However, we enjoyed our stay and we will be back and stay in this hotel again.

"Simply the Best"

5
18/08/2018

For me Slon is the best hotel in the world! The only one where I can sleep like home, great bed, wonderful linen. Breakfast is extraordinary and you can also order if you want something more (never used that). Position is perfect, parking is wonderful managed, you drive in front of the hotel and hotel stuff take your car to parking lot.

"Great location to visit the city"

4
16/08/2018

Best Western is ideally located to visit the city. Few minutes walk from the first points of interest (river, restaurants, Tivoli park, bus station..) and to go to the castle using the funicular or your feet. Hotel can arrange for you an airport pick-up with the shuttle (9€). Breakfast is good but very busy, not easy to get a free table.

"Nice stay"

4
15/08/2018

This stay was nice. 3 nights in a normal room. Bed&pillow very comfy. Breakfast could be more various. Overall - recommended stay. Hotel is located right in the city centre. No parking at the hotel, but the staff arrange everything.

"Lovely place to stay ??"

5
11/08/2018

This hotel was friendly and attentive from the start. You walk in to a mood-lit reception and the smell of vanilla Yankee candles. You know right away you are surrounded by class. The rooms are very tidy and the bedding is soft from down feathers. If thats not your thing you have four other options of pillow to make you comfy. The bedrooms are immaculately maintained by the room service staff and the breakfast spread is superior. If you aren't drawn in by those fine details then the friendly and knowledgable staff should tip the scales. I would return here every time for all the reasons mentioned already but also the convenient location which is just around the corner from Old Town.

"Excellent location"

4
10/08/2018

The main issue we had was no hot water for the first day and night so we had to have cold showers - not the best start to our visit and no compensation was offered, not even a goodwill drink - hence I would be tempted to give an 'average' rating. However the central location means that the hotel is a short walk from the old town, providing a great base from which to explore Ljubliana. Breakfast was also fantastic!

"Great location and Breakfast! Hotel has exemption so you drive into pedestrian zone"

4
07/08/2018

SLON's two biggest strong points are location and breakfast. The location is within the pedestrian zone, a block from the main square and many historic buildings and triple bridge. The views from the rooms are incredible. Note that, although the hotel is within a pedestrian zone, it has an exemption so you can drive your car there and turn it over for valet parking ($20/night). The hotel's rates are quite reasonable. The lobby and desk staff are welcoming. There are many restaurants nearby. The buffet breakfast is world class. On Sunday morning, we had to wait for a table, but on other days there should be no problem. When we reached our room, there was a stuffed elephant (a slon) waiting for us. Overall, our stay was wonderful. I have four issues that I would bring to the hotel's attention. If they are not important to you, then ignore them. 1. The revolving door for entry/exit goes very fast. Upon arrival, after entering near midnight to say we finally arrived, I was walking back out to talk with my wife. The revolving door hit me hard on the left shoulder, throwing me for a loop. The desk clerk sanguinely commented, "it goes very fast." He didn't say, "are you okay?" More important, revolving doors typically have sensors so the doors stop before striking someone like that. At a minimum, this door must be slowed down. If feasible, sensors should be installed. After that, we tried to avoid the revolving door but exiting by using a different door. 2. We stayed at this hotel partly because of the wellness facilities. I was told to access them we simply had to go to the second floor. However, in reality, after walking the full length of the second floor, one must go DOWN seventeen steps and then, immediately open a door and go UP seventeen steps on a winding stairway. Why this up and down business? Why can't the sauna simply be accessed on the second floor without walking 68 steps? I'm not a fan of steps and for physical reasons try to avoid dealing with them so this would be a consideration in a future stay. Otherwise, the wellness facilities were adequate. 3. We attempted to use the bar/lounge at 10 p.m. Sunday, but it was already closing. My wife asked the bar tender who said, "We are closed." One official hotel document said it was open until 11 p.m. Another said it was open until midnight. Apparently, the bar/lounge closes whenever it feels like. If closing time has officially changed, they should change the documents. IF they close whenever they feel like it, then that seems unprofessional. 4. A beautiful stuffed elephant was in a bag on our bed when we arrived. I asked someone at the desk whether it was free. This person said it cost 10 EU and would be on my bill However, on exit, when I attempted to return it, I was told by a different person, "No, it is a gift to you, there is no cost." There should have been a note presented with the original gift saying, "This is our gift to you." I don't know whether this elephant is given to all guests. I'm merely suggesting that the desk staff clear up their communications about stuffed elephants.

"Perfect Location"

5
06/08/2018

This hotel is located one block from" The Old Town " . It is in a car free zone, lots of shops to visit and outdoor restaurants along the river. Good check in and comfy beds. Great location with modern amenities.

"Nice hotel, rooms could be renovated"

4
05/08/2018

We choose this hotel because of the good reviews and location.After some troubles to park the car,we would recommend to use the wallet parking directly in hotel,when 20 euro is still quite fair price in the city center.Lobby is very nice,but the room itself was having this kind of 90' hotel flavor also smelled kind of that way,which was pity,considering the rest of the hotel which was really nice. Also in this kind of hotel we would not expect the offers of 1plus1 one drink for free or bottle of wine for free,when you buy a dinner flyer in the room etc..Breakfast was in the other hand indeed very good and also the waiters were very professional.Overally we would recommend this hotel,but still some things should be modernized.

"Great location, perfect service with fair price"

4
05/08/2018

I have to admit that the first impression of this hotel is not so amazing. It is a old building with new renovation and the room I booked was an economic room, which is not so appreciated for 2 people. Therefore, we decide to upgrade the room. The new room was very nice and the space was larger. Although the hotel is very close to the main street, the room stays very quite. All the staffs are very helpful and kindly provide all the possible help they can. The location is also very convenient. It takes about 5 min walk to the triple bridge or 10 min to the bus/ train station. Breakfast was also delicious and full of different choices. However, since this is an old building, the air conditioning is a bit noisy. In general, I would say this is a very nice hotel with a bit expensive price.

"Great Walking area Excellent Staff"

4
30/07/2018

This is a great hotel is located in the heart of Ljubljana in the Pedestrian Mall area. Very comfortable, modernized to Western Standards. The only downside ..No vehicle traffic access for Drop off and pickup of luggage. Except for Tour groups by Bus. So be sure to pack only wheeled luggage and backpacks for the 2 block walk. The staff is very knowledgeable, professional and friendly.

"excellent"

5
25/07/2018

very good location, at the center of city. small room, but nice. very clean and comfortable bed. the breakfast was amazing, with a large selection of food. the bar at the first floor was so beautiful, and the staff very heloful. i higly recomended.

"Perfect location"

4
23/07/2018

Pros: The location of this hotel is just perfect, in downtown almost next the river and all the sights. Also the train station and bus station are within 15 min walk. The staff is friendly and helpful. Also all the wishes that I had like having a silent room were taken into account. The breakfast is the best hotel breakfast I've had for years. The bed was super comfy. The room was clean. Cons: the general impression of the hotel room (comfort room) was a bit worn-out (the floor, the walls etc.). The breakfast room was busy and too small for the number of people there was.

"Fabulous Hotel in the heart of the city"

5
23/07/2018

We couldn't fault this hotel if we tried! The rooms are so comfortable, clean and cool. The staff are so friendly, helpful and informative. The breakfasts are delicious and varied and the beakfast room is light and airy and so clean.

"Very stylish hotel in central location"

5
21/07/2018

We stayed at Slon hotel when visiting Ljubljana. The service including valet parking was very good and efficient. We were upgraded to a suite with a spacious bathroom. The breakfast was outstanding with a large selection of food and drinks. Good value for money.

"Comfortable, clean and friendly"

5
18/07/2018

You will not be disappointed with this hotel.. The beds were really comfortable. The rooms were well equipped with hairdryers fridges, tea and coffee making facilities. everywhere was very clean. The staff were really helpful and friendly. Breakfast is vast with an amazing choice. Wi-Fi is free.

"Great hotel in excellent location - hard to fault it in any way"

5
12/07/2018

We enjoyed a 2 night stay in a very comfortable room with widescreen tv, coffee pod machine and luxurious L'Occitaine toiletries. The latter included pillow sleep spray, shampoo, body wash, body lotion, sewing kit, soap, buzz fizzer, shower cap and vanity set. The breakfast had a huge choice of lovely hot and cold items and freshly squeezed orange juice. Lovely pastries and fresh fruit as well as nuts and dried fruit. Large selection of hot drinks. We did not eat dinner in the hotel but we had coffee and cake in the bar and also some lovely cocktails. Service was very friendly and we were given some discount vouchers to use. We were asked for them which was refreshing! Would definitely stay in the Slon Hotel again and recommend it to others looking for a luxury base close to the city centre. 2-3 minute walk and we had all the sights of the old town before us.

"Good hotel that could be better"

3
09/07/2018

This hotel is very well located in downtown Ljubljana and the service personnel is very friendly and helpful. However, rooms need renovation and they are small. The restaurant of the hotel was not good, the food was quite poor for a restaurant of these level and price. Also, the service at the restaurant was poor. In general, I felt that there wasn't a good price cost relationship.

"Great location"

5
08/07/2018

We walked from the bus station. There's a convenient grocery store to buy water, wine, and snacks. The location is perfect to walk to all the top sights. Our room was excellent. We highly recommend it but, if you're staying on a Friday or Saturday night, don't get a room on the street side because the partiers on the street go late in the night and the noise bothered us some. The breakfast is extensive and good and you can order eggs or whatever as well. Our eggs benedict were perfect

"Perfect End to our Trip"

5
07/07/2018

Two of us stayed at Hotel Slon in early October. We had our travel agent change the last few days of our trip from Zagreb to Ljubljana, we couldn't have been more pleased with Hotel Slon. The location was perfect. The restaurants and bar were delicious- they even had a little bakery case with Lake Bled Cream Cake... it was nice to have this local treat one more time before going back home. Lastly, the pillow menu...such a great amenity. Would stay again!!

"Short stay"

4
30/06/2018

We picked this hotel for the location which was great. 2 days is ample to see this small city. Hotel was lovely although the rooms are on the small side. But our bathroom was so small only 1 person could use it at a time. The shower was tiny too. These were the only negatives. That is why I gave it 4/5. Follow me on Instagram to see my photography: Williewarman_photo_artist

"Great location and spacious rooms"

5
29/06/2018

Stayed for 3 nights on an independent leisure trip. Although located on a pedestrianized street, taxis can get within 50 meters of the hotel. Local City busses pass the hotel entrance. Large professionally run hotel with very spacious and clean rooms with en suite bathrooms. Caters to a lot of conferences. Huge breakfast room on the first floor with massive choice, but the 'hot' food was mainly 'cold' and you can request cooked to order food at no extra cost, which is highly recommended. Less than 5 minutes walk to the Triple Bridge and the essential sights of Ljubljana and ten minutes from the train and bus stations.

"Perfect hotel for a couple"

4
27/06/2018

This hotel was, apart from a few things, literally perfect. Pros: - Kind staff - Breakfast HUGE and really good - Room good and best bed I have ever tried - Centrally located (2 min walking from the 3 bridges) - No noise from other rooms/outside Cons: - Dinner has to improve, not really impressed - Some rooms (like mine) had a bad view (the back of the hotel) - Check in procedure a little bit long (I arrived alongside a group) and only 2 elevators Overall, really great hotel and, in future, I will definitely come back!

"The Best, Best Western I've every stayed in."

4
19/06/2018

A lovely hotel with old world charm. Doesn't feel like any Best Western in the USA. A very comfortable room. The included breakfast was fantastic. We were expecting a continental breakfast but it was so very much more than that. Delicious. I had a wonderful Thai massage as well. The hotel is close to the river and all that area has to offer.

"Friendly and well located"

4
08/06/2018

We stayed here four nights and enjoyed it. The corridors may be a bit over the top, but rooms are nice, well maintained and with quite ok facilities. Breakfast was very good compared to most south and Central European hotels. It can be recommended. Staff is friendly and helpful!

"Visited Ljubljana, for an International Medical Congress by the end of May 2018. Beautiful small city. Excellent Hotel"

5
08/06/2018

Excellent and very helpful personnel (front desk, breakfast, room service). Everyone with a very good knowledge of English. The breakfast was very rich (hot, cold, fruit and healthy breakfast possibilities). The Hotel was very close to the congress center and to the old sector of the city. Only con was the size of the Room. It was fully equipped with mini bar, toilletries, slippers, safety box, Coffee maker etc. BUT very small in size (budget room I think). Supposed to be double room for single use. My personal opinion is that it was not enough for two persons. For single room it was enough. I cannot comment on the price since I think it was very expensive, but may be the rates were raised because of the congress (135 Euros per night).

"Unexpectedly Great"

5
06/06/2018

My friend chose this hotel and prepaid on Booking.com. I later found less expensive and more sustainable/green options, but prepayment had no refunds. I'm glad things turned out the way they did, though! This is one of the nicest hotels I've stayed in while on vacation - lovely lobby, comfortable room, free bottled water and chocolate, and the location is amazing. There's a great spread at breakfast with good coffee and attentive service. I couldn't have been happier.

"Just the worst stay of my life"

1
04/06/2018

Just awful stay....definitely I wouldn't recommend this hotel. The service is extremely bad. In one of my stays i forgot one shirt, after 1 month i want back to pick it up, but they didn't give it to me because they haven the keys or whatever, then they asked me for money for sending the shirt home...after spending multiple stays at the hotel and being a loyal customer...definitely never going back to this one

HotelSlon, Director of Sales at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Thank you for your review. We are really sorry to read your disappointment following your after - stay visit about the forgotten shirt. We are very surprised and saddened about your negative comments addressing our staff and service, especially because you stayed with us two times and never addressed any issues during your stay. As you stated in the review, your shirt was forgotten one month ago and therefore we stored it in a special dedicated space, because we have a lot of forgotten items and some of them also have high value. This space is of course secured and reachable by our housekeeping manager during day time. We usually always first receive an inquiry from the guest about the forgotten item where we make an agreement how and where to deliver the item. As we are a big property with 170 rooms and very high occupancy, we usually have quite a lot of forgotten items, therefore we are not able to send them to guests solely on our shipping costs. Unfortunately in your case, you decided to visit our hotel in a very late evening without prior notice that you would like to take the forgotten shirt. We are very sorry that your request to one of our members of the team was handled disappointingly in your eyes. We always encourage our members of the team to check all possible solutions how to help our guests, until they are 100 % sure there is no other solution than offered. Once again, thank you for taking the time to review Hotel Slon, and we are very sorry that your experience was not as positive as from many others that have shared their experience on TripAdvisor. With kind regards, Zeljko Vrhovac Assistant general manager & sales manager

"Fabulous hotel "

5
01/06/2018

Very friendly & welcoming staff lovely comfortable clean rooms. Good breakfast very well situated to explore the lovely town. Would return here again & would recommend. Lots to see & do beautiful place to visit.

"Great location, decent hotel"

4
31/05/2018

One block from the beautiful old city of Ljubljana. Very nice breakfast too. Rooms are a little outdated and bathroom (at least in our room) had a combined bath and shower that wasn't very well designed, ending in a wet floor every time. Overall, good value for the money in a great location.

"Great Location"

4
26/05/2018

This hotel is in a great location and we were able to walk everywhere in the city from here. The bed was comfortable and we enjoyed the extras like the robe, water, and chocolates, but the highlight was the amazing breakfast. Most of the staff we met were friendly, but the employee that checked us in didn't seem to be enjoying his job that day. He had a bit of an attitude, but it truly didn't ruin the visit for us. The rooms were not vacuumed every day, but most of the amenities were replenished on a daily basis except the bar soap on the next to the last day. Overall, the location was a top priority for us and this hotel was perfect for that.

"Superb Slon!"

5
25/05/2018

We were super impressed with our recent two night stay at the BW Premier Hotel Slon, it certainly exceeded our expectations and is a far cry from what I remember the Best Western brand properties being like in the past. The hotel is located in the main part of the city, with the two main squares of Ljubljana being within a close walk. We arrived by train from Budapest and chose to walk the 15 minutes or so to the property from the station. Lubljana's famous art deco 'sky scraper' is also just across the road. The roof top bar therein is worth a trip to enjoy a drink and/or coffee with the view. We were checked-in at the hotel very quickly and were also impressed by our room. It's a good size, everything was in good condition and worked as it should. The bed was really comfortable and there was a range of pillows to chose from. Unlike many European hotel rooms there was also plenty of storage. Outside of the room, the hotel is very modern, there is a lovely lounge bar / cafe on the ground floor. We had wine and cake there, which were very nice. Our room rate also included breakfast, which is in a large airy dining room on level 1. There is a great selection of food and the quality is really good. While from a machine, the coffee was also high standard, All the staff we dealt with were very pleasant and there are very good looking bell boys everywhere you turn in the foyer area! Overall, our stay here was really wonderful and if you find yourself in this charming little city, it will make a really good base for your stay.

"Good but to expensive "

3
23/05/2018

The hotel is at a perfect place in the middle of the city so you can walk all the time to the river to the restaurants and pubs. The Reseption is great very friendly and helpful. Rooms are old and not really nice. Breakfast is a great choice of different stuff but the staff was horrible we didn't get coffee served ect... The garage is also with 20 euro to expensive. Wouldn't go back again!

"Excellent Choice"

5
21/05/2018

I had read the reviews of Hotel Slon before booking and felt confident that it would suit us. It did! Lovely hotel, great rooms, comfy beds and friendly helpful staff. The position of the hotel is excellent and we could wander into the heart of the city easily. The bus and train stations were a 10 minute walk away .

"Best Western Premier Hotel Slon"

5
17/05/2018

The hotel is located in the center of the city very close to the most visited places in the city. It is located on the main street near the main sights, museums Opera House, the shopping street and the highest building in Slovenia. The shopping street starts from the rear of the hotel. It takes 15-20 minutes to reach the hotel on foot from the main train station. I stayed in a single room which was spacious enough.Both the staff and the receptionists are wiling to help the customers.There are 2 elevators at the hotel and staff helps the guests to carry their baggage to the room. Breakfast was complimentary and the meals are delicious and abundant. There is free wireless internet both in the room and at the public areas. The room has LCD TV in which English channels are available, a minibar, a hair dryer and free toiletries in the bathroom. The hotel offers free shuttle car to the airport for which I paid 9 Euros for a single trip.It has a typical Best Western quality. In short I would recommend this hotel for its fabulous location,free breakfast and affordable price.

"Location Location"

4
15/05/2018

Have just returned from a weekend break at this hotel. It is centrally located within the pedestrian part of the city and is easy walking distance to all the main attractions including the castle. As the hotel is in the pedestrian precinct we arranged for the hotel to do both the airport transfers which I would thoroughly recommend. The hotel itself was what you expect of a Best Western hotel and provided a good breakfast for a four star hotel.

"Delightful hotel"

4
13/05/2018

I was lucky enough to get upgraded in this hotel, and had a wonderful room with excellent treatment and felt flattered to be looked after so specially. However - two comments: the bar on the ground floor was poor. We ordered two caipirinha, and they were really disgusting. Having spent years in Brazil I know what they are meant to be like. When I suggested they needed more sweetener, I was given the brush off. The Slon 1552 Restaurant was wonderful, although we felt our waiter need to be a little more cheerful. We had to keep chatting him up to make him smile. Shouldn't be necessary. The food and wine were great.

"Fantastic Service "

5
08/05/2018

Best western Slon hotel has been fantastic in handling my change of dates. I booked a non refundable room through a third party and Zelkjo was able to assist me with changing my dates due to some travel changes I had with no extra fees and they were able to accommodate and reasonably offer me a solution quickly with no fuss. Well done to your service and making it easy for travellers. Thank you zelkjo look forward to staying at Slon Hotel. Kind regards

"Downtown"

5
06/05/2018

If you going to Ljubljana, dont use Hostels...if you can sleep at Slon hotel. Five star hotel! Nemojte stedeti, jer cete se pokajati...Hosteli su katastrofa bar od spolja gledano, hotela ima nekoliko, ali svaki vredi oni sto naplacuje;)

"Quiet nice hotel, suberb breakfast, excellent service and hot sauna"

4
05/05/2018

Quiet room facing inner yard. All worked well, except for where to hang a wet towel in the bathroom to dry. Hotel promoted ecology and reusing the towels, but a towel rack was missing in the bathroom. Otherwise nice room and functioning air-conditioning. Excellent service, superb breakfast. Hot Finnish sauna with a possibility to throw some water to the hot stones! Also a steam sauna to ease breathing. Splended.

"Decent"

4
02/05/2018

I was on a business trip while at this hotel. The location is amazing, it is really central and the reception lobby is quite nice. The halls on the upper floors are a bit old but the rooms are really decent.

"Great location and amenities"

5
29/04/2018

This hotel is optimally located, right by restaurants and shopping, a stone's throw away from Preseren Square and the Triple Bridge, and within walking distance of the Avtobusna Postaja, the main bus stop (think Greyhound for those in the US). Good breakfast, nice staff, gym is small but adequate. Note: weekend nights can be noisy as the disco/club in the hotel's ground floor can be loud!

"Hotel with a central location "

5
26/04/2018

Hotel is near many sightseeing places in Ljubljana. About 5 mins walk to Preseren Square where all the eateries and shops are. Hotel is very central and is good for those who wants to stay in the city center. Rooms are clean and bed is comfy, suitable for couples. Breakfast is also included in the hotel price and variation was good. Will definitely return again !

"Would definitely go there again "

5
26/04/2018

Great hotel, lovely staff who were very helpful and the location was fabulous. The room was very comfortable. We used the valet service for the car - 20euro cost but worth it. Could easily have stayed a second night if we did not have other plans.

"Good impressions at good price."

5
16/04/2018

I have been with my family on a city break to Ljubljana and even more, to some places from Slovenia. We have chosen Hotel Slon from Ljubljana. Same good quality: room clean, warm, big and soft bed, clean bathroom and towels, with a natural flower near the window, hair drier, soap, shampoo, bathrobe, iron, flat TV, internet, coffee and tea in the room + minibar. It is true, they do not have balcony (only for the apartments from the corner). You can smoke only on the street. The restaurant is good. In the morning large breakfast with great variety. But no terrace for a smoking coffee. (If you want to smoke inside, go to Austria, it's close!) In the evening, good taste food. Not cheap (Slovenia is not cheap), but good. Personnel at the reception, in the restaurant or room are very polite, prompt in answering. We arranged a one day trip with Slovenia Explorer at the reception and a transfer to aeroport (9 Euro/person by shuttle and 28 Euro by taxi. We were 3 persons = 27 Eur by bus, so for 1 Euro in plus, we took a taxi). So, Hotel Slon is a hotel of 4 good stars and is not the most expensive in the city.

"Excellent hotel - Nice experience - Some suggestions for improvement"

5
16/04/2018

Hi, I stayed at this hotel in Week 11. Pros - Nice hotel bang in the center of the city. Everything is accessible nearby - the castle, shopping, restaurants, and other interesting places. The room is very big - a very big welcome change compared to the rooms in Western and Northern Europe. The breakfast menu is sumptuous and widespread. Most of the guests stay within a week duration and so if the menu is changed every day then it will be great even if the changes are minor. The bar is also very good - You get coupons for happy hours too. The first day - I am pretty sure the bottle opener wasn't there in the room - So - this calls for some improvement in the service. Also - If they can make some more additions on the late night menu - it will also be great. The SPA is excellent - I am not sure if they have a swimming pool or not - that will also be a very good addition. Also - It was sometime before the food I had left over night on day 1 was picked up - It created quite a smell inside the room. This is also a feedback for improvement.

"Nice elegant little hotel"

5
15/04/2018

My wife and I spent three nights at this little hotel at the beginning of April and found it very charming. It is located a few hundred meters from the train station and can be reached relatively easily on foot, even with luggage. It is also very near the city centre — you turn left from the hotel main entrance and the Triple Bridges are just a few minutes straight ahead down the street. Our room was located at a corner on the fourth floor, which could be reached via a small elevator. It was of a decent size, with sufficient space to place our two suitcases in an easily accessible manner. Decoration was modern and tasteful, and everything was spotlessly clean and functioning properly. Breakfast at the first floor restaurant consisted of a good selection of hot and cold dishes. The important thing was not about the number of choices but that the food was well prepared with high quality ingredients. In addition to the usual eggs and sausages and cold cuts, there were even smoked salmon, freshly squeezed orange juice and sparkling wine. The hotel gave us a number of coupons for drinks — those buy-one-get-one-free discounts that I am generally not too keen about. However, seeing that the hotel lounge and restaurant were always packed with people (many seemed to be locals), we decided to take up the offer and had drinks at the lounge one night and then at the restaurant the following night. The waitress at the lounge was very helpful and gave us ideas about local Slovenian dishes to try out at a nearby restaurant. Her recommendations turned out to be very good. I'd also like to add that the waitress was not the only helpful staff member. All other staff members that we met were polite, cheerful and ready to help. On the day of our arrival, we had to mail a parcel back home, and the concierge staff was extremely helpful in getting our packaging materials together.

"Flawless"

5
13/04/2018

Excellent choice for a short break in this attractive city. Travelled with friends, and we were all impressed. Location is ideal - Triple Bridge and old town are a few minutes away in one direction, major museums equally close in the other. Friendly and helpful staff in all areas offer a genuinely warm welcome. Bar and restaurant have a real buzz about them, and seem equally popular with locals and hotel guests. Prices are reasonable in both. Breakfast is served in a dedicated room on the first floor. Light and airy, with an enormous choice available from the buffet, and hot and cold options. Rooms are comfortable and well maintained. Would certainly stay here again on a return visit to Ljubljana.

"Wonderful memories of Ljubljana"

4
11/04/2018

The hotel is in an ideal location and the staff are over the top helpful and kind. They offer one of the best breakfast buffets I have ever seen for a 4 star hotel and I have been to 90 countries. The hotel is an incredible value. The restaurant and bar are very nice as well. Tip for the hotel = please air out the breakfast room. It would be helpful if you opened the windows in the morning and in the evening before and after the customers eat in the room. Thank you very much. While expensive the breakfast room really should not have carpeting and should be replaced with a solid surface.

"Good hotel with excellent breakfast"

4
01/04/2018

Slon is a business and tourist hotel in the heart of Ljubljana. Within a short walking distance there is the river with many shops, cafes, restaurants and bars. The hotel has a traditional architecture and must have been renovated. My room had parquet floor, which is quite unusual. Slon has a great breakfast room and an excellent breakfast. The hotel is located on a street where buses are travelling, and your taxi may be able to drop you off in front of the hotel, but basically the street is off limits for individual traffic including taxis. Despite this I found the room rather noisy during the day (my room was above the entrance facing that street). Slon has an ok-sized fitness studio and a small sauna and steam bath area (the changing area is really tiny). The sauna is only operational in the evening, at other times you need to request it to be turned on. On the negative side is that I was woken up at 6 a.m. by a non-scheduled automatic wake-up call. This has the potential of ruining your night.

"Amazing location!"

4
30/03/2018

We arrived a day late to the hotel after a nightmare experience with Lufthansa and what a lovely welcome. The hotel is located right in the centre of the old city, literally 2 minutes round the corner is the "official" centre and the river walk. Check in was quick and the staff very friendly and helpful. The room is massive with although we booked single beds they're both the size of queens. All the usual amenities you'd expect from a 4 star hotel, coffee making, mini bar, dressing gowns, 24 hour room service etc. Our room on the 4th floor had a lovely view of the old post office and the castle on the hill. There's a 24 hour fitness centre which was needed after eating the gorgeous chocolate cakes in the bar/cafe on the ground floor!

"Excellent hotel."

5
26/03/2018

Stayed 6 nights for a sight seeing trip. Perfect location right in the middle of all the main sights. Peaceful at night so we slept well. Breakfast was good a very large choice and staff always happy to help.

"Good location, friendly, a little tired"

4
23/03/2018

I arrived tired and perhaps a bit critical- but the friendly reception helped, and I was given a pleasant corner room. You know how embarrassing it is when you can't find the bedroom lights? The staff member who came to help showed me the switch hidden behind the pillow. When I asked what the obvious but non-functioning switches just inside the door were for, he said "Oh, those don't do anything.....". Mmm. The room service "Marinated young beef fillet, shallots, mushrooms, herbs" was ample for a tired traveller, but consisted of lots of lettuce, tomatoes, boiled egg, slightly sweaty cheese, and strips of beef- but not a shallot, mushroom or herb in sight. Why?? And some pepper would have been nice.

"Good hotel"

4
17/03/2018

We had a short break in Ljubljana and this hotel is in great location and a short distance walk to the 3 bridges and the castle and river nice restaurants We where on second floor, which at night we can hear some noises out side, but apart from that nice big rooms, good gym and would recommend a. 80min message, it was great

HotelSlon, Reservation Agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, We would like to thank you for taking your precious time and writing us a nice review here on TripAdvisor travel community. As you mentioned our location is very central so you can reach Triple bridge, Historical part of Ljubljana, Farmers market and Ljubljana castle only in few minutes by walking; and we are very glad that you liked that. Thank you also for compliments regarding the room size, free of charge Fitness and our Thai massage. It is really nice to know that you have spent quality time in our Hotel an also in Ljubljana, and we will be more than glad if you will choose our Best Western Premier Hotel Slon on your next Ljubljana visit. Thank you and Best Regards! Igor ?asar

"Great"

5
16/03/2018

I love this hotel , looks great , great location . Staff friendly ! Room clean and attention to detail like chocolate and water left in too ! Has restaurant and lounge and breakfast great selection of many things ! We did order poached eggs which took forever but only downside really apart from that would love to come back

"Luxurary in charming Ljubljana"

5
12/03/2018

We stayed at this hotel for a weekend in March and had a life in luxuary:). A very warm welcome at the check-in counter, a great room with everything we needed, a great spa area where we could relax after exploring the city and a fantastic breakfast. Moreover the hotel is in the heart of this very charming city and everything therefore within walking distance. As others are saying it is a fantastic hotel at a very good price.

HotelSlon, Reservation agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Thank you very much for all the kind words following your stay with us. We are truly happy to learn that you really enjoyed your overall stay with us, especially our rich breakfast buffet and great spa. We look forward to having the chance to welcome you back in the near future. Kind regards, Matej Stanisavljevi? – Reservation agent

"good value for money and location"

4
11/03/2018

It is in the heart of the city. Rooms are not big enough but a very nice cafe at the lobby floor and perfect breakfast. It is clean and quite. You can walk almost everywhere in the old city. Price is reasonable. Strongly recommended.

HotelSlon, Reservation Agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Thank you very much for sharing a nice feedback here on TripAdvisor. It is a pleasure to read how much you've enjoyed from central location to our brand new modern designed Lounge bar where you can get an excellent coffee and daily fresh pastries and cakes. Thank you also for nice compliment regarding our buffet breakfast and it is nice to know how much you appreciate the cleanliness of our Hotel. Regarding the room size, we offer different room types; from Economy (smaller rooms) to Deluxe or even Corner Suite rooms (bigger rooms) so you can really enjoy in all the space and comfort that room provides. Thank you once again for your precious time and we will be more than glad if you will choose our Best Western Premier Hotel Slon on your next Ljubljana visit. Best Regards, Igor ?asar

"Probably the best hotel I've stayed at in a decade "

5
11/03/2018

Greeted by uniformed staff eager to help us, we checked in to this lovely hotel located at a busy shopping street very close to all the sights in the old town. It was quiet and comfortable with free spa, free WiFi and the most well assorted breakfast buffet, I have ever seen. The room was equipped with an electric kettle, cups, coffee, the, free chocolate and even earplugs. My warmest recommendations!

HotelSlon, Reservation agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Thank you very much for taking the time to leave us a lovely review for your recent stay with us. It was a great pleasure for us to read about your experience and we hope that next time you visit Ljubljana, Best Western Hotel Slon will be your fist choice. Kind regards, Matej Stanisavljevi? – Reservation agent

"old bauhaus style building"

4
04/03/2018

I stayed here for a business trip. The staff was amazing. Main floors were quite nice; however room was small and hadn't been refurbished for a long time. Location was also good for sightseeing - walkable to everything. I would stay again but upgrade to nicer room.

HotelSlon, Reservation Agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Many thanks for very nice and well rated review. It is a pleasure to read a positive opinion and we are glad that you have enjoyed in convenient central location where you can reach most of the city sights by foot. Thank you also for kind words regarding our staff; we are glad that you have noticed the quality of the service they provide. We would also like to inform you that it is in our near future plan to modernise the rooms and for next time we can maybe recommend to book our Superior Deluxe room (modern designed renovated room) and we are sure that you will enjoy in all the comfort that room provides. Thank you once again for your precious time and we will be very honoured if you will choose our Hotel on your next Ljubljana visit. Best regards, Igor ?asar

"Best place"

5
03/03/2018

We booked this hotel for 1 night and have to say we look back and wish we had stayed here another night to enjoy the hotel and the city of Ljubljana. Everyone in the hotel was friendly. The room was great. The gym was really good and the bar and food was excellent. Would highly recommend.

HotelSlon, Reservation agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Thank you for your amazing review. We sincerely appreciate your feedback and are so pleased to hear you enjoyed all aspect of your stay. It has been a pleasure having you as our guest and are looking forward to welcoming you again in near future. Kind regards, Matej Stanisavljevi? – Reservation agent

"Nice place"

4
02/03/2018

We travel to Ljubljana for one special event and hotel is real nice near fare and main train station. There's an elaborate attention to detail, but not in a way that's oppressive. It's simply that your every need seems catered for.

"Great"

5
01/03/2018

from outside it does look a little old stylish >Hotel but when you walk in there is a complete different story, the rooms are great and you can see they really have done a nice job with the interior, great service and the location is amazing you can walk almost anywhere in the city center

HotelSlon, Reservation agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Thank you for writing us an excellent review and share it here on TripAdvisor. We are happy to hear that you've experienced a wonderful stay with us and that we exceeded your expectations in all areas of your stay. On you next trip to Ljubljana we would be more than glad to have a chance to host you back in our hotel. Kind regards, Matej Stanisavljevi? – Reservation agent

"This elephant (slon) is very polite and very comfortable"

4
18/02/2018

I enjoyed my stay in Hotel Slon (Elephant), my room was comfortable as well as clean. Breakfast buffet was very rich, unfortunately there were no warm plates, so the warm dishes cooled down pretty quickly. A plate heater would solve the problem.

HotelSlon, Reservation Agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Many thanks for well rated and published review here on Trip Advisor travel community. It is a pleasure to read how much you've enjoyed in comfort and clean room, and we are glad that you liked our daily fresh buffet breakfast; as you mentioned it is very diverse and we are glad that you liked it. We will also inform our F&B manager regarding the warm plates (heather) and we will definitely try to avoid similar situation in the future. Thank you once again for your precious time and we recommend our Best Western Premier Hotel Slon on your next Ljubljana visit. Best regards, Igor ?asar.

"Terrible for business trips"

2
05/02/2018

Small rooms (just space for a bed and a table and 20 cm between them to walk, literally) with very thin walls (I can hear my neighbours cofing or walking on the floor). Beds are very close to the room door, so every time someone is passing, they can wake you up. No overnight cleaning/ironing service, iron can be borrowed if you are lucky (nothing in room and very limited stock on reception). As the result I could not sleep properly and prepare my cloths for the morning meeting. The worst hotel I ever used for business trips (especially since they present themselves as a 4-star hotel). Will never choose this hotel again.

HotelSlon, Manager at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Thank you very much for taking the time and writing a review about our hotel. We are very sorry to hear that your stay was no pleasant. You have booked na Economy single room, which is the smallest room but the price is accordingly lower as it offers less space and comfort to guests, but some guests like it, especially those staying for 1 night only. Best location in city centre, delicious breakfast, 24h room service, 24h gym and spa are just some reasons why people book this room type. Our standard room is the Comfort room, which also provides more space and comfort and the bed size is 160*200 cm. For your next stay we suggest that you book our Comfort room for more space or our Superior Deluxe room for a more luxurious experience, because this room has recently been fully renovated. In regards to the ironing services, we provide you with an iron and ironing board free of charge in the room, but it is true that there is no overnight dry-cleaning service for a suit available. Next time you are in Ljubljana we invite you to stay with us again and we hope you will have a pleasurable experience. Tadej Sitar, Reservation manager

"January trip to Ljubljana "

4
01/02/2018

Deserving of its 4* status, clean, friendly staff reasonably proportioned rooms, of a quality you would expect for the price. The breakfast is a sight to behold, as tourists we had hearty breakfasts which saw us through to supper with the lightest of lunchtime snacks. However it is a main City Centre Hotel with an open ground floor coffee shop and lounge seating. As a hotel guest I would have appreciated a hotel guests lounge to sit in, rather than the public space which resembled a railway cafe, the noise was deafening across the whole of the ground floor.

HotelSlon, Reservation Agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, First of all, we would like to thank you for giving us a very nice and well rated review here on Trip Advisor travel community. We are glad that you have noticed the cleanliness of our Hotel and also, we will pass your kind words to our staff; it is nice to know how much you appreciate their service. Regarding the breakfast, our buffet breakfast is very diverse and daily fresh (as a speciality we do provide besides buffet breakfast also A'La Carte breakfast menu where you order for example Eggs Benedict etc.); and your compliment is a proof for us that we are on the right way. As you mentioned our Lounge bar and lobby are connected to one big area where you can meet also locals and enjoy in cup of good coffee or cake. We would like to inform you also that we have our brand new modern designed Restaurant Slon1552 next to the lounge bar so you can have more privacy-only as a recommendation for next time and we are sure that you will liked it. Overall, we hope that we have left a good impression and we will be more than glad to host you back on your next Ljubljana visit. Best Regards, Igor ?asar

"Definately my ever stay in Ljubljana"

5
28/01/2018

I was so much satisfied by this hotel. The room were big, extremely confortable and clean. The breakfast was rich and of excellent quality. Small positive tips, chocolate on the bed, complimentary drinks, vouchers. Located 200m from every key-point.

HotelSlon, Reservation agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Thank you for taking the time to share your experience at Best Western Premier Hotel Slon with TripAdvisor community. We are delighted to read that you had a wonderful time with us and it is our pleasure to provide the best service possible to our guests. If your travel plans bring you back to Ljubljana, we look forward to seeing you. Kind regards, Matej Stanisavljevi? – Reservation agent

"Very welcoming comfortable stay"

5
22/01/2018

I recently stayed here for several nights for business in the city. Upon arriving after a very long day of travel I received a warm welcome. My room was updated, had a great coffee maker, a very comfortable bed and excellent bathroom products. The breakfast room is airy and greets the morning well. The selection was plentiful and fresh. I was pleasantly surprised. Sometimes when traveling for business a hotel can feel cold and sterile. This hotel has a comfortable feel without being dowdy and run down. Well done! Plus, it's location can't be beat!

HotelSlon, Reservation agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Thank you very much for such a positive review. It was a great pleasure to learn that you enjoyed your time at Best Western Premier Hotel Slon. We are pleased to see how much you liked our comfortable rooms, rich breakfast and great location. On your next trip to Ljubljana we will be more than glad to host you again. Matej Stanisavljevi? – Reservation agent

"5 Star service in a 4 Star hotel, perfect!"

5
19/01/2018

Four winter days re-discovering beautiful Ljubljana and relaxing in the comfort of the Slon Hotel where nothing is too much for the front office staff and the kitchen treats you to an inclusive luxurious champagne breakfast! Spoil yourself!

HotelSlon, other at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Thank you very much for your positive review. We are very happy to hear that you've experienced a wonderful stay in our hotel and that we managed to exceed your expectations. We hope that we were able to leave a lasting impression on you and are looking forward to host you again in near future. Kind regards, Matej Stanisavljevi? – Reservation agent

"The Jewel of Slovenia"

4
18/01/2018

We visited this hotel in November as two female travelers, arriving into Ljubljana around 20.15. We arranged the bus transfer from the airport through the hotel and it was perfect for €9 each, he collected us from arrivals and it wasn't far to the hotel. Upon arrival we had a smooth check-in and went for a drink in the bar. It was a Friday night so it had a nice ambiance and free snowballs on the bar - a nice touch. The drinks were of high quality and started our break off perfectly. We wished we had checked the welcome pack as there were free drinks vouchers in there! The room itself was lovely and comfortable. There was a pillow menu and a very comfortable bed. The only downside was the noise throughout the night from the street below (something the hotel cannot manage) Breakfast was delicious. Lots of choice from cooked to Continental. Reception helped us to book a train as we were headed to Austria. Trains were cheap and easy to use. The station is about 5mins away by taxi. We paid £80 approximately and it was very good value and worth every penny. We liked it so much we considered altering our itinerary to stay there an additional night.

"Excellent Location"

4
15/01/2018

The positives If you are in town to do a spot of sightseeing this hotel hits the mark, all the main tourist spots are on your doorstep. Breakfast is more than adequate. The staff are friendly and cooperative. The Hotel bar / cafe is gorgeous and has reasonable prices. The negatives Some of the rooms face the street which can be noisy at night as people spill onto the streets . The inward facing rooms face a very ugly, messy and dirty courtyard. The rooms are very small. Complimentary water was only given on the first day. You may also wish to know - a full day in Ljubljana is enough to see all the main sights. You would need more time only to venture out of town to the country side ie. Lake Bled etc or to see all the museums.

"Great location"

4
13/01/2018

100% on for location! Unfortunately, the 4* hotel “standard rooms” were about as good as a Motel 6. Space was enough for 2 pieces of luggage and falling into your bed. Carpeting gave the entire room a very dated feel. (Mini bar was fully stocked) Gym was great when used solo. Staff in the bar were slow; cocktails and coffees unimpressive. Didn't take advantage of any spa services; enjoyed our stay in the city. Would I stay again?.... yes; but I'd upgrade rooms for the price.

"Great hotel, fantastic breakfast"

5
13/01/2018

Perfect location right on the old city, everything is within walking distance. This is a lovely hotel with well appointed rooms, but the best thing for me was the fabulous breakfast. Everything you could possibly want, including sparkling wine for mimosas. The bar is also a nice space that seems to be popular with non-guests too. Highly recommended for a short break in this lovely city.

"Terrific location"

5
12/01/2018

This is a lovely hotel near the triple bridge. The location could not have been more convenient for exploring Ljubljana, Slovenia. It is only a block from the Triple Bridge in the central part of the city. Also close to Congress Square. Very comfortable and clean rooms. Nice buffet breakfast.

"Great Hotel, would stay there again."

5
11/01/2018

The location of Slon (meaning elephant) was perfect, it is midcentre of everything, from the park, to the river, to the train station. The main road the hotel is on, is a 'living street' and the roads all to the side are pedestrianised. Being so close to the Train station was great to visit all the other sights in Sovenia. The bed was very comfortable and the amenities in the room were good (such as a Dolce Gusto coffee machine). The buffet breakfast was excellent, both hot and cold selections including coffee and juices were good. The staff had good English and were really helpful and were able to organise an airport shuttle for us. Shame it doesn't have a pool or bigger spa/steam room but next time my girlfriend will be taking up the 'chocolate massage / body run' that was offered in its treatment room. Perfect hotel. Would certainly stay again.

"Beautiful Hotel. 2 night break."

5
09/01/2018

Well what a great Hotel. the pictures when you book dont give it justice, It is fabulous. the Staff and service is brilliant, The room was amazing, and the breakfast was the best ive seen, The bar is a must, Thank You Thank You. will definitely stay again.

"Luxary Hotel, very good located for a good price"

5
04/01/2018

Located in the old town, you can visit all the sight seeings by foot. Very beautiful old town. Because there is no parking chance, the very friendly staffs bring your car to a multi-storey car park (costs 20€/Night). The breakfast is excellent. Price-performance ratio is very good.

"NEW YEAR´S EVE"

3
02/01/2018

We were travelling with our 2 year-old daughter. The hotel is located in the heart of Ljubljana therefore you cannot park in the surrounding unless you pay 20 eur/day. The main tourist attractions are pretty close which is convenient. We were accommodated in the 6th floor, the room was quite tiny moreover there was a crib. The bed was comfy with a wide variety of pillows but the bathroom and furniture was obsolete and shabby. Delicious breakfast, helpful and kind staff.

"Perfect location and excellent hotel"

5
22/12/2017

Just enjoyed an excellent few days staying at Hotel Slon and can highly recommend it as an ideal base, quietly located in the heart of the pedestrianised centre close to all amenities. Room was first class in every sense, all hotel staff friendly and helpful, and the breakfast choice and quality second to none. They even acknowledged my birthday with a bottle of bubbly and 2 tasty desserts delivered to our room compliments of the hotel! Would certainly stay there again on a return visit to Ljubljana.

"Great Location to Explore Llubljana"

5
16/12/2017

The entire staff is very welcoming and went out of their way to make sure we had a pleasurable time in the city. The food was very good too - both breakfast and dinner - and wine recommendations. We tried local food specialties and really enjoyed them. And as a bonus you are located at the edge of Llubljana pedestrian district.

"Not bad"

3
10/12/2017

The hotel itself, its central location and staff were good. The breakfast everyday was more than decent. The economy rooms are just that, economy, very tiny but otherwise comfortable. The big issue is with the abundant night life and attendant noise. Every night revelers and music can be heard well past 2 and 3 am. My first clue should've been the complimentary ear plugs in my room.

"Cozy hotel, small room"

4
09/12/2017

I was staying here for three nights. Location of the hotel is fantastic, it is right in the center of the city. Room was very small, but bathroom had a bathtub, which I loved. Breakfast was generous, many choices. We also had lunch twice and it was also good. Very good place to stay!

"Wonderful hotel"

5
09/12/2017

This hotel was fantastic. From the airport shuttle much cheaper then taxi to the great room with many amenities. From complimentary bottles of water to a fantastic breakfast bar all included. Rooms are very comfortable they even leave you weather reports for the next day.. highly recommended

"Fantastic place to stay!"

4
04/12/2017

Dear readers, we stayed with 2 of our sons at this perfect location hotel. The moment you park at the front door you will be taken care of by a welcoming smile and an extra hand for your language and your car. the moment you walk into the lobby an amazing fresh, still relaxing scent comes your way....wonderful - just loved it! the check-in was very smooth, friendly and fast with big smiles. the parking fee per day was 20EUR. Our rooms were fine, on our bed an Elefant was waiting for purchasing of 10EURO. At our bedside there was a Lavender spay for sweet dreams - i tell you it did work!!! in the wardrobe i found an umbrella - really super! an iron board, slippers and a bathrobe. they have a full mini-bar, tea and coffee and great shampoo and soap. it smells great. best of all is the breakfast - the variety and freshness - simply perfect! we really enjoyed the freshly baked croissants, the eggs, the fruits, the pancakes, the pastries, the sausages and all of it was perfect. big complement to the Chef - thank you for having us. they have a small gym too & sauna and relaxing room too. all the staff speak perfect english and are very friendly and efficient. the location of the hotel is perfect too. just around the corner the shopping area starts - supermarket, restaurants like WOK and bakery and so much more is in walking distance of 1 minute - yes 1 minute. best choice for us. thank you again - with best wishes family Al Mutawa - Petra

"Best restaurant service"

5
29/11/2017

We visited Hotel Slon restaurant and we were absolutely fascinated. It was such a pleasant dinner. The food was great and our waiter Mr. Jon was really helpful and professional. We told him our wishes and he recommended the perfect food for both of us. And also he knew everything about the wine chart. The wine he recommended was delicious. The experience was so great that we returned the next day for a drink. We weren't staying at the Hotel Slon but the next time our path goes trough Slovenia we definitely will stay at your hotel and I cant wait! Best regards, Abigail

"Very good breakfast and service"

4
25/11/2017

Centrally located hotell with a lovely decorated lobby and lounge bar. The standard rooms may be in need of some renovation, but are still comfortable with wide king beds and great minibar. The breakfast was the highpoint of our stay, lovely selection of fresh food both from a buffet and à la carte with no extra charge. Sparkling wine is alos included in the buffet, at least during the weekends. on saturday the breakfast is open until eleven så you can even make it an early brunch if you so desire. Recommended!

"Treated like Royalty"

5
24/11/2017

A big thank you to all the staff at the Best Western Premier Slon. The service is amazing and the staff are very accommodating. The rooms are a moderate size. The breakfast dining room is beautiful and there is an amazing selection. We took advantage of the valet parking and the staff took all the hassle of dealing with our copious amount of luggage. The location can not be beaten it is right on the pedestrian area of the old town and an easy walk to everything the old town has to offer. It is a beautiful city with so many photo opportunities and you won't waste a minute staying at this hotel because you are right there. Once again a big thank you and we look forward to staying here once more.

"Nice but smallest room ever"

3
21/11/2017

Grear location, fair prices, surprisingly friendly bar in the lobby (closes at 11pm though) but the room was far too small even for an experienced business traveller. It was also quite noisy, listening conversations next door. The staff is professional and apparently proud of newly renovated facility.

"Keep up the great work!"

5
21/11/2017

The Slon is a 4 star! 5 star's i would rate Hotel. Each and every department, Had very competent staff the were eager to help in every way, making my stay very enjoyable. I would like to bring particular attention to the restaurant manager Mr Andy Polo who's team produced a wonderful selection of highest quality fresh food and nothing was to much to ask for! And i felt their commitment to making my stay the most enjoyable was Paramount, Congratulation's the Slon you excelled.

"A Good Hotel in the Old City Handy to Restaurants and Tourist Activities"

4
18/11/2017

The Hotel is well located in the old city district. There are many strolls down by the river (10 minutes walk to the famous Dragon bridge) and views of the Castle that dominates the skyline. The rooms are excellent, though the bathroom is small. Excellent towel quality. The bathroom had Face washers and tissues. They serve a good breakfast with an ample variety of food choices, though staff numbers a few. The Restaurant can be busy for Dinner so book early. A reasonable variety of Snacks and Light Meals are available from the ground floor Bar opposite reception. There are many restaurants within a 10 minute walk down beside the River. Air conditioning is fully controlled by the hotel, cool in summer, heat in winter, no personal adjustment available to suit personal needs.

"Wonderful Experience"

5
14/11/2017

We have never stayed in any hotel anywhere in the world where the staff have been so welcoming and friendly yet professional and efficient at the same time. From the moment we arrived to the moment we left, the service was impeccable. Thoughtful touches like birthday cake and a note left in our room when we returned after a day trip, little pots of bio honey were given to us when we checked out and when we arrived the bellboy gave us a map and pointed out all the most important landmarks in Ljubljana. The hotel itself is in an excellent and convenient location and the communal areas are very attractive with a coffee/cake cafe just off the lobby area. Breakfast, included in the room rate, was superb with a enormous selection of food to choose from as well as smoothies and cooked breakfasts made to order. Our room was spacious with a large comfortable bed, toiletries, slippers, gowns, wide screen television with plenty of channels, safe, mini bar and excellent WiFi. The only negative was that the room was a little dated and dark. In spite of that minor complaint, I would definitely stay there on our next visit to lovely Ljubljana and would recommend it to friends and family too. It was the perfect hotel for a special long weekend away.

"Get Away Weekend of Fun"

4
13/11/2017

Ljubljana was a destination we've never been and in the spur of a moment, we found ourselves on the road and searching the net for a place to stay. We quickly set our sites on the Best Western. This is a nice western-style hotel. There are a few signs of wear like worn carpeting in the wide stairways but you really need to look for the blemishes. We thought we'd use the gym and sauna area but didn't have the time. The layout for both are a little strange. You have to walk down stairs and then up again. Can't say I've seen an arrangement like that before. The morning breakfast is one of the better ones we've enjoyed in European hotels. It's definitely a bargain and if you're a big breakfast eater, this is the pick for you. If you're driving in to Ljubljana on the weekend, you may want to pass on overnight parking in the hotel. Park two blocks away on the street and save yourself A LOT of money. Parking is free after 1 p.m. on Saturdays. If you don't mind putting a few coins in the machine, it's a big cost savings. We enjoyed our stay in the Best Western. We would definitely come back and pick this place again!

HotelSlon, Reservation Agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest Thank you very much for sharing some nice words and positive feedback here on TripAdvisor. We are glad that you've spent some nice time in our hotel and also in Ljubljana. It is nice to know that you were satisfied with our diverse and delicious buffet breakfast which offers many different types of dishes. It is also in our near future plan to modernize some of the rooms and also hallways so it would be even more glamorous (like already our renovated lobby and lounge bar). Regarding the parking, we can only offer for all our guest a valet parking in secure garage for 20€ per day. Price is very comparable to other public garages here in Ljubljana and for now this is the only option we can offer because of central location of the Hotel. We are very glad that you had a great experience with our Hotel and Ljubljana and it is nice to know that you will choose our Best Western Premier Hotel Slon on your next Ljubljana visit. Thank you and best regards, Igor ?asar- Reservation Agent

"Excellent A+ experience"

5
09/11/2017

I was teetering back-n-forth to give this hotel a 4 or 5 rating only because their room was pretty dated, very old furnishings, and not the most comfortable bed, but the location, service, and the breakfast spread completely over-compensate for the room. Let me say a word about the service... Top Notch! 2nd to none! Everyone from the extremely helpful front desk staff, to the bell hops, to the restaurant staff, and the cleaning staff. I've never met a nicer group of people just itching to bend over backwards to help you out. I can't thank them enough. I've never over-tipped so much in my life, but I couldn't help it. LOL. They were just so nice and helpful. The breakfast spread... fit for kings & queens, and despite the fact that they were serving quite a few business people, the staff were totally on top of it. Not a single food station went without food for any more than 10 seconds. They were watching everything very closely. Cleaning, re-arranging, re-filling, and just keeping up with the quality of it all the whole time. Kudos to them. And of course, the location... As others have mentioned, you can't ask for better. A 2 minute walk of the major town square leading to all the excellent restaurants and little shops dotted along the beautiful Ljubljanica river. All in all, an excellent experience. If I find my way back to Ljubljana, The Elephant (Slon) is my hotel.

"Pros and Cons"

4
08/11/2017

The location of this hotel couldn't be better. You are literally a two minute walk away from the restaurants, shops and scenic walk along the river. The funicular up to the Castle is just a further two minutes' walk. The room was fine, but if your room faces the very unattractive court yard (think garbage and building supplies piled up), please be warned. The opposite side of the very small court yard looks like apartments. We didn't get much sleep while one of the apartments hosted a racuous party until well into the morning and someone from the back end of a restaurant threw wine bottles repeatedly into a garbage dumpster. Please also be aware that taxis are not allowed to come to the front of the hotel. The taxi our hotel called for us had us walk a block in the rain to the closest street where he was allowed to park.

"The best hotel in Slovenia"

5
08/11/2017

We stayed here in June and many times before since this is our home on our every year visit to Slovenia. We had stayed in two other famous hotels in Ljubljana but even prices were about the same at that time they cannot be compared. I think Slon is the best hotel in Ljubljana. There are many reasons why we chose Slon to be our home in Slovenia. Hotel has renewed most of its rooms and they are really very nice. Elegant and comfortable. We usually stay in their largest corner suite that hasn't been renovated completely yet but it's nice. All windows are new and a cute balcony with a table and chairs and the best view make this room most wanted. Ask for suite No. 410. There is a new TV and a new coffee maker but we would be very satisfied even with the old ones because they were good as well. The room is very bright and large- enough to dance in it. Travelling a lot made me believe that the most important things in hotels are: a good bed, good breakfast and security. You have this in Slon and on very high standard. Their beds are the best and staying in many five star hotels around the world I can say they are the same as ones in the wonderful Palace Downtown hotel in Dubai and cannot be compared with other hotels in Europe where we stayed. The linen, towels, and bathrobes are of high quality cotton, wonderful and white as snow. It is hard to leave that nice bed in the morning. Amenities are just great, from basic ones of L'Occitaine brand to bath foam, pillow mist... Breakfast that is served from 6:00-11:00 is very rich with a lot of fruit, vegetables, sweets, excellent fresh baked bread, sparkling wine.... It's the proof the managment thinks much about guests not only profit. We spend more than an hour at breakfast that is our main meal in Slovenia just because it is so good and fresh. You can really enjoy at neatly arranged tables that you find only in very high class hotels. We stayed in a high class Rihga Royal hotel in Tokyo last week but I can say Slon is much, much better. Their restaurant Slon 1552 also offers wonderful lunches and fancy dinners. I would advice to have lunch and dinner here because it's much better from the restaurants around whose quality has fallen down because of many tourists. While restaurants popular among tourists think more about profit than quality of food and treat everybody like a "one time guest", Slon thinks also about making guests come again so they offer the best quality food. Staff is very kind and helpful, from the general manager to receptionists, waiters and house keepers and that is what attract us most of all. I may say that it's the staff that make us visit Slovenia again and again. All are really very kind but I would specially like to mention and thank Milica, Aleksander, Rajko and of course Mr. Jamnik for making our stay happy and comfortable. One of the most important things, especially these days, is security. If something happen, small and cheap hotels will not do for you anything. Saving money in choosing cheap hotels could cost you much more later, sometimes even your life. Slon has a new security system and very high insurance to be able to protect and help you when necessary. My review is too long but I just cannot be silent becase I wish so wonderful company gets more and more guests and as one of the travelers, I wish every traveler enjoys in beautiful Slovenia. The location of the hotel is the best of all other hotels in Ljubljana. It's in the center. All attractions of Ljubljana can be reached by foot in a few minutes. The main post office and a department store are just accross the street. High class store Emporium with world famous brands, wonderful open market with fresh vegetables and fruit are just a few meters away. Museums, galleries, Opera house, everything is around you. The central train station and bus station are less than 10 min on foot.The street leading there is quite good and smooth so you can go with suitcases very easily. If you stay in Slon you don't need a taxi at all what means you save money and have a nice day because you don't need to argue with taxi drivers. We have had toubles with taxi drivers around all Europe and don't want to use them. They ruin your day! The only think that we didn't like was leaving the hotel and wonderful staff. For us the most important of the trip is to stay in a nice and safe hotel so I am sure if you choose hotel Slon you will be satisfied.

"Slon Ranger"

5
08/11/2017

We travelled as a group arriving late morning. No problem about accessing our rooms. One couples room was close to an external air conditioning unit so they asked to be relocated which they were without quibble. The rooms we had were excellent and had every feature you could need. Comfortable beds and large TV with english programmes. Complimentary water each day. The air conditioning only worked to cool or heat at the hotels choice. It was veery hot and we could have done with some cooling. The rooms were quiet although with hard floors some foot traffic was heard. The road outside was traffic free apart from buses so not much noise there. The ground floor bar and cafe was always buzzy and seemed to be a popular place for locals to meet. We didnt try the restaurant but the buffet breakfast was exceptionally good. You could squeeze your own OJ. Staff were brilliant throughout. The bedrooms are arranged along the main road and side street. The side street may be quieter but front facing rooms are fine for the reasons above

"Great location but...."

3
07/11/2017

The hotel is located minutes away from the old town. Room is clean and comfortable. Great buffet breakfast which offers additional ala carte menu. However, service level at front desk and breakfast room need to improve. We were locked out from our room 5 minutes before 12pm check-out time. There was not a word of apology from the reception when the replaced access room card still could not open our room door. Reception eventually send a staff to assist us to open our room door after our friend who stayed couple of rooms away contacted the reception on our plight. The staff at breakfast room was not attentive in clearing soiled plates. Overall our stay was satisfactory.

"Great location, and expect noise"

3
01/11/2017

Great location to the old town and castle, as well as shops nearby. There were some good restaurants nearby but we only discovered why earplugs were given, after we went to bed. It's noisy as the back of hotel is to a back lane and it is used by restaurant and other hotel staff. Other than that, hotel had a good breakfast buffet spread.

"Best staff we have ever seen in a Hotel!"

5
31/10/2017

My husband travels for work and we stay in a lot of Best Western Hotels, this hotel by far was the BEST STAFFED hotel we have ever stayed in! From the doorman, desk staff, maid service and breakfast there was always someone st the ready to help with anything! The breakfast is by far the best we have found anywhere! And you must try one of the delicious desserts in the bar. Our room was clean and spacious with a great view! If you're in Ljubljana this is the place to stay!

"Best choice in Ljubljana!"

5
03/10/2017

Great hotel with a very good location in Ljubljana center at walking distance to all key places, spacious rooms, good Service and really excellent breakfast which is one of the best buffet breakfasts I have come accross anywhere. This all comes with great quality vs price ratio! Second time in this hotel already, and will go again.

HotelSlon, Reservation Agent at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Let me first thank you for such a wonderful review of our hotel and our services. We take pride to our unbeatable hotel location, spacious rooms and lavish and diverse buffet breakfast. If you prefer a more private breakfast you can also choose from our a-la carte breakfast menu and enjoy it in the privacy of your room. Thank you again for your kind review and we will be more than happy to host you again at our hotel on your next trip to Ljubljana. Best regards, Irena Krobot

"Excellent stay"

5
01/10/2017

Hotel is situated in the city center and all attractions, pubs, restaurants, Tivoli park, etc are in the walking distance. I was accomodated in the superior de luxe room, which was spacious, with big bathroom, very clean and supplied with all you could need during the stay (umbrella, bathrobe, nail file, sewing accessories etc). I really enjoyed excellent breakfast which offers various food for every taste. The staff deserves special mention - very polite, helpful and friendly. Overall, highly recommend!

HotelSlon, Manager at Best Western Premier Hotel Slon, responded to this review
Dear Guest, Thank you very much for taking the time and writing a review about our hotel. We are very glad to read that you enjoyed our superb location in the city center, great breakfast buffet and service as well as our recently renovated rooms. Actually all our rooms have the above mentioned amenities for you to enjoy Ljubljana care free. We hope we will be able to host you again in our hotel. Tadej Sitar, Reservation manager

"Business trip"

5
29/09/2017

Hotel is nice and with the best location in Ljubljana. There is only a minute to the city center and Preseren square. Rooms are nice and warm. In the lobby is a great cafe with great sweets. Breakfast was rich and tasteful.

"Nice location, but poor rooms & unprofessional staff"

2
24/09/2017

Family of five stayed two nights in August 2017 in this hotel. Central location is very convenient, breakfast was very good. During our stay couple of us changed three rooms! The first room has had unendurable paint smell. The second room that was provided for replacement was small as a chicken coop and did not correspond to the class of the booked room. Finally the third room was provided with very loudly working air conditioner. We had to accept it because there were no other free rooms...

"Fabulous hotel"

5
24/09/2017

Our experience here was superb, so was a bit a surprised to read one or two negative reviews on here for it. In fact I would have to say it was one one of the best hotels we have stayed in during our 20+ years of travelling. Reasons - 1) location was brilliant, just by the main attractions 2) An amazing breakfast with so many options 3) one of the quietest rooms we have slept in Staff were good, but to be honest we had no reason to have any dealings with them, save for checking in and out. The room was comfortable and very clean. Wifi was excellent.

"Nice deco and bar, but a bit of a let down."

2
21/09/2017

Not the best experience, we arrived on the 15/09/2017 as a group of 10 with 5 twin rooms booked to find out none were available. Two rooms were upgraded but 3 rooms had to settle with a double for the night. No apology was given but we were moved the next night to a twin. Unfortunately, it was on the second floor right above a wedding reception so it was noisy until 1:30. The second rooms bathroom shower leaked through the water screen flooding the bathroom and the bath would not drain unless held (picky but this is meant to be a four-star hotel, room 208). On the plus side, breakfast had a good choice of food which was enjoyable, the deco of the hotel is good and the downstairs bar is brilliant (staff, drinks and bar food all Excellent). Overall though I felt the place was more style over substance and was not worth the price. I can understand things can go wrong but with no apology and a poor resolution, I can't rate any higher.

"Very good value and services."

5
21/09/2017

The hotel is situated middle of commercial street and five minutes away from the old castle, As soon we got a room, they personally took care of our luggage and drove our car in their parking lot.The room was well furnished and the beds send us dreaming. There are plenty of restaurants around.

"Excellent stay"

5
20/09/2017

Location: Excellent, in the pedestrian zone. Check-in: Very helpful and friendly staff Rooms: Nice and large Bathroom: Nice and large with good toilet items Breakfast: Expansive and friendly atmosphere and staff. Ziga was especially helpful, in making our stay very comfortable and in allaying our fears when we had a problem going to the airport. He made sure our transport was there. Would definitely go back there and recommend without any hesitation.

"Excellent location "

4
19/09/2017

We stayed here close to 2 weeks. Clean and very central location. A largish room compared to European hotel standards. Staff were Very friendly and upgraded my stay to a bigger room. It's surrounded by restaurants and pretty old sights, in the old city centre. Easy access to everywhere and a public car park for our rental car nearby. It's close to the Exhibition n conference centre. Easy walk of 10 minutes. Breakfast was superb, good range; including proper tea leaves and wide ranging.

"Central location, first class bed"

4
18/09/2017

Excellent central location. Better than expected for chain hotel. Rom 421 had huge comfy bed with fluffy pillows, good nights sleep. Bath looks lavish and large but is plastic and succeeds nether for long soak (too short) nor shower (over bath) and difficult to fill bath other than by using shower. Breakfast good, busy on Saturday. Not enough lifts - long wait sometimes. Hard to get the aircon to heat room on chilly day. Umbrella & bathrobes. Good sewing kit, nail files, & earplugs (not needed). Shoe shine machine by lift.

"Amazing Hotel!"

5
13/09/2017

I stayed in this hotel for 3 nights in early August. The location to the main town is a good 3-minute walk which made it perfect to enjoy the full hustle and bustle of the city. The room is adequate and clean. All the staff were friendly and courteous. The breakfast buffet is a delight, with a delicious and sumptous spread - sparkling wine included. It can only get busy on a Saturday morning and I had to wait for cups and cutleries. One day before my flight I have requested for a reservation in the shuttle bus that plies back and forth to the airport. It only took us 20-25 minutes to reach the airport which is again a plus for travellers. Simply put, the hotel is simple and modestly elegant. I will definitely stay her again when I go back in Ljubljana!

"Best western "

5
12/09/2017

This hotel is outstanding..great restaurant...the cold cheese starter was the best i have tasted...Denis was my waiter and he is the model for all others... Stay here and you wil not be disappointed ..

"A bittersweet stay"

4
12/09/2017

I stayed at Slon hotel for a business trip. It was a perfect location, as I was attending an event just 3 minutes away from the hotel. In fact, the hotel is just in the city centre. The first night everything was perfect. I just have to say that the buffet breakfast was really good. The bad point came on my second night when I was beaten by a spider.... I found it in the morning and informed the front desk to ask the housekeeper to check the room but when I came back that night, more spiders where in my room (in the window´s edge. To sum up: i stayed in 3 different rooms in a 4 night-stay as they couldn´t make the spiders disappear from my room (I moved each night to a different room just to sleep). I just expected to get moved to another single room the first night and forget the first one. In any case, the service at the front desk was very professional and I hope to stay there again when visiting Ljubljana.

"Great Hotel in a Great Location"

4
12/09/2017

When they told us this Best Western hotel was well located, they were not joking. It is only a long bock walk to the river front and countless cafes and restaurants. It is also right in the middle of the shopping district. The hotel staff are very friendly, helpful and speak excellent English. This is a Premier level hotel so is first class without being posh. The rooms are good and soundproof. The next time we visit this wonderful city, we will most certain Y stay here.

"Hotel owners should learn from Best Western Slon Ljubljana"

5
06/09/2017

The location is fantastic, in walking distance from every major attraction. The fact that the breakfast was rich and tasteful, the room was clean and the air condition on, all these are basic requirements today and could be said about many other hotels. What makes Best Western Slon Ljubljana special is the staff. The politeness, the welcoming help, the promptness and professional service are an unsurpassed. We enjoyed a week in the hotel. On our last day, we had to leave very early in the morning for our flight. I was deeply impressed, when stepping in the lobby, we were invited to a hot cup of cappuccino and warm fresh pastry. Two lunch-boxes were given as well. I travel the world, but I have never, ever, encountered this sort of kindness from a city hotel.

"perfect location, excellent service"

5
03/09/2017

we really enjoyed our stay at the Best Western Premier Hotel Slon. We arrived late evening and enjoyed a drink in the bar. We ordered club sandwiches as the restaurant was closed and they were delicious! Service was great. The hotel is clean, staff are friendly, and it is only a 2 minute walk from the town centre and lots of shops. The breakfast buffet had something for everyone - eggs and bacon etc, plus fruit, yoghurt, granola, pumpkin seeds etc., plus a lovely variety of meats and cheeses with bread. Valet staff were really efficient taking care of our car which was really handy and cheaper than local parking. We would recommend this hotel for location, cleanliness, food, service and breakfast.

"Good location and best buffet breakfast"

5
02/09/2017

Stayed 2 nights at Hotel, the service is wonderful, location is very close to the old town and bus station is about a 5 min walk away. They have the best buffet breakfast and the staff are all very friendly and go out of their way to help. We originally booked one night but we're so impressed that we extended our stay by another night. The room we had was very small, which was not an issue for us as it was functional, but some might find too small, I think that there are larger rooms available you would need to check with hotel

"Absolutely the best hotel experience "

5
01/09/2017

My husband and I had the best hotel experience on our recent trip to Hotel Slon in Ljubljana. Google maps misdirected us on the drive in from Ljubljana airport and we got confused on a pedestrian only street. We ended up parking and walking up to the valet (Ziga) who walked with us back to our illegally parked car and drove us back to the hotel (explaining the confusing road signs on the way). He offered some of his favorite things to do then also put us in touch with the concierge Tom who sat down with us for an hour (!!!!) drawing on maps and giving us basically a free tour. These two guys were amazing our whole trip. The room itself was very nice and we had a great view of the sunset. There was a nice bathroom and robes/slippers. There was also a "pillow menu" where you could order specific pillows (what????)! The (included) breakfast was out of this world. Champagne, coffee bar, with gourmet food. Lots of vegetarian options. Really everything anyone could ever ask for. Really, the staff (especially Ziga and Tom) went above all expectations to help us enjoy our first time in Ljubljana. We will likely never experience hospitality like this again. Thank you so much!!!

"Convenient location "

4
01/09/2017

This hotel is very well situated for a stay in Ljubljana. The rooms are comfortable and clean. The staff is most helpful. Breakfast has a variety of food to fit anyone 's needs. Would definitely return if I were in the area.

"Splashed out for final night of our honeymoon!"

5
24/08/2017

Never felt so welcome or treated in my life! Everything is taken care of from the second you park your car to checking out in the morning. Great sauna, comfy beds, plenty of pillows, beautiful bathroom, ear plugs provided although I couldn't hear anything all night, HUGE range at breakfast and extra helpful and friendly staff. Loved being able to walk right out into Ljubljana's old town as well - loved my stay so much I had to buy the elephant! Wish I'd booked two nights!

"Modern and fresh hotel in the centre "

4
22/08/2017

I can recommend this hotel. Kind of expensive for Ljubljana but almost worth it. It's modern and fresh and with good breakfast. A good selection of amenities in the room and the room has everything you need such as iron and ironboard.

"Very good location, great breakfast"

5
22/08/2017

The location is right in the center of Ljubljana. Breakfast was including everything from fresh fruits to large variety of cheese, pastry etc. Room was clean . The only down side is the room size - was big enough to include double bed and a desk.

"One of the best."

5
21/08/2017

Very close (200 metres) to the old town centre. Clean modern hotel with the usual amenities in the room, tea/coffee etc Good and secure wi-fi . Very helpful staff. Excellent food including plenty of choice for breakfast. Very fluffy towels which felt luxurious.

"Still the best hotel in town"

4
20/08/2017

In midst of Ljubljana's pedestrian zone, and a short walking distance to the old town, this hotel manages to combine the charm of the past with a modern interior, including the rooms and bathrooms. Friendly staff, good breakfast, reasonable prices (for Slovenia, whose price level for tourists is getting close to Western Europe). Parking, not on site, however, is a bummer at €20 Euros a day, but there seems to be no reasonable alternative. Soon the new Intercontinental, just a few blocks away, will be operational. Then the old Elefant will face competition...

"Smart well located hotel"

4
17/08/2017

We stayed for 3 nights in one of the larger rooms on the 4th floor. The room was clean and comfortable and quiet. The front desk staff were very helpful and friendly. Breakfast was excellent and the hotel is a short walk from everything you would want to see in the city. Highly recommended. Just one minor point, the room safe is located at the top of the wardrobe which was impossible for me to reach and even my husband (who is very tall) could not see into it.

"A fabulous hotel"

5
17/08/2017

It would be difficult to find a more perfect holiday hotel. The staff are uniformly charming, helpful and cheerful; the bedrooms are spotlessly clean and well appointed; and the breakfast buffet is a cornucopia of excellence. There is a very good cafe/bar and a high class restaurant for those who want to avoid the high season crowds in the many city centre restaurants. We stayed for a week and were thoroughly impressed with the quality and efficiency of the service. Excellent value for money, and in a perfect position on the edge of the old city and only 200 metres from the Tivoli Park.Thoroughly recommended.

"The best Best Western we have stayed in."

4
16/08/2017

We stayed here for 5 nights as part of a Riviera coach tour to Slovenia. What a great location this is, right in the heart of Ljubljana main street, like being in the middle of Oxford Street in London. All the staff we encountered were very helpful and accommodated all our (easy) requests without any complaints. Our room was nice and overlooked the side of the hotel. Given that the outside temperature on some days was about 38 degrees C the air conditioning worked very well and was not too noisy. Breakfast was included in our package and again this was excellent with plenty of choice for hot and cold foods. The fresh bread selection everyday was superb. The waiting staff were mostly students doing a vacation job but were always helpful. It was a pleasure to stay at a nice City centre hotel for 5 nights (6 days) and to use it as a base to see many lovely places in Slovenia.

"Great location, hotel rooms need updating"

4
15/08/2017

Fabulous location for city, great to be close to everything. Staff friendly and helpful. Breakfast very nice and appreciated the fresh fruit, make your own muesli with nuts/ seeds/dried fruits, yogurt and granola pots and other healthy options.. Seeded bread also very nice. They provided toasting bread - would have been good to have a toaster too although they did make toast on request but this took a while. Lovely comfortable bed and pillows and appreciated the ear plugs as I'm a light sleeper and the air con and traffic provided some noise. Some things in the room didn't work (window wouldn't close, remote for TV only worked intermittently, staff member had to fix safe) and the room, reception area and corridors all looked old fashioned and needed a make over. Shower attachment in bath was positioned in the wrong place so the screen didn't prevent water leaking all over the floor - why would the plumber do this!!. This meant we could only use the bath (fine for me but my husband prefers a shower).

"Potential to Be a Great Hotel"

4
14/08/2017

My spouse and I stayed at the Best Western Premier Hotel Slon for three nights in late August 2016. We booked our room online using the Best Western website. The Premier brand indicates that the hotel is “an upscale property with refined atmosphere and style, deluxe amenities and features, and superior comfort and service.” During our stay, renovations were in progress. For example, the street-level bar and lounge were under construction, so it was difficult to navigate from the street to the smaller-than-usual lobby. To appease guests for the inconvenience, the hotel offered complimentary champagne and bottled water, but most of the time, the table was usually empty (except for dirty glasses). On another day, it was not possible to use the main staircase to reach the hotel restaurant. After they changes are complete, the property will be elevated. The legend of the Hotel Slon dates back 460 years. The word “slon” means “elephant” in Slovenian and is so named because an early guest arrived with an elephant. The elephant was rarely seen in Europe until public zoos opened in the late 1700s; therefore, owning an exotic animal was a sign of wealth, power, and privilege. In the mid-1500s, the Archduke of Austria married Mary of Spain and was about to become Emperor of the Holy Roman Empire. On his way from Spain, he brought an elephant with him when he stayed at an inn in Ljubljana. That inn was located where the Hotel Slon was built in the 1930s and still stands today. Today, the Hotel Slon occupies an excellent location on the corner of a pedestrian street and a limited vehicular access road (called Slovenska Cesta) just a 3-minute walk to city center and a similar walk to the tram for the castle. You can easily walk to the Three Bridges, the Open Market, Tivoli Park, the post office, and the bus and train stations. The NAMA department store (which stands for “narodni magazin” or “national store”, a chain of stores that originated in the former Yugoslavia) is located diagonally across the street, and you can walk to many restaurants and shops (including a Spar grocery store). The airport is located 25 minutes from the hotel. The hotel offers parking for less than 20 Euros per night. Hotel amenities include the Slon 1552 restaurant/bar (however, it was closed for renovations during our visit), fitness center (with sauna), television (with many English channels), and complimentary Wi-Fi. The bright and spacious (and outdatedly elegant) breakfast room offers a huge buffet from 6:00 am to 11:00 am daily that includes fruit, breads, pastries, desserts, cold deli meats and cheeses, cereal, hot and cold entrees, freshly-squeezed juices and smoothies, and fancy coffees. The hotel offers 170 guestrooms in various categories spread across five floors. (The street level ground floor contains the lobby, lounge, and bar.) Only the superior deluxe category rooms had been recently renovated when we stayed, but perhaps other categories have been refurbished since then. Although our corner suite had not been renovated, it was still attractive, and offered an enormous amount of space with its hardwood floors and high ceilings. We booked one of the five nearly 600-square feet corner suites. Our rate included daily breakfast, evening turndown (with an elephant-shaped chocolate and the next day's weather forecast), (paid) minibar, and complimentary airport transfers (which were supposed to be provided using a BMW limo but in reality used a regular local taxi). The corner suites offer a small balcony with a tiny table and two chairs that overlook Slovenska Cesta and the Jakopic Promenade toward Tivoli Park and Tivoli Mansion. Our suite consisted of several areas: the foyer/entry way, living area, bedroom area, and hallway/closet area. The living area was huge, with two full-size sofas, coffee table and end tables, desk and chair, wall-mounted television, mini-bar, and coffee service. The bedroom area contained a large king-size bed (with a cute stuffed elephant that you can purchase as a souvenir), two nightstands, a large dresser/table, another television, and a pillow menu. Pocket doors separated the bedroom from the living area. Another clever sliding door either hid the small bedroom closet or blocked access to the hallway where the huge closet was located (including an electronic safe, bathrobes, slippers, and an umbrella). The hallway with the closet provided access back to the foyer, as well as to the bathroom, which held the combination bathtub/shower, toilet, and two sinks in a long vanity. The hotel supplies an extensive variety of L'Occitane toiletries, including soap, shampoo, conditioner, mouthwash, body lotion, bath salt, and my favorite item, the lavender pillow sleep mist. The bathroom also offers a magnifying mirror, stool, hairdryer, and plenty of towels. We enjoyed our stay at the Hotel Slon. When renovations are complete, the hotel will be one of the premier lodgings in Ljubljana.

"Great location,nice room,good bed and delicious breakast is always the the key to a perfect stay to me!"

5
10/08/2017

This stay WAS execellent to me.I will definitely come back to this nice hotel and beautiful capital of Slovenija!I enjoyed every minute at your lovely hotel.The service was good,the cleaning as well and simply loved your breakfast buffet.That was absolutely perfect to me.And one more thing,it was quiet at night and that is very important to me.You know how to do business!

"Good"

4
07/08/2017

Central location. very close to everywhere. Good breakfast. Slightly small room but ok. Mini bar and safe in room. slippers provided. Large collection of TV Channels. Friendly and helpful staff. Reasonable price

"Very good"

4
06/08/2017

We stayed for five nights as part of an organised trip. Our initial room allocation was rather small but we were immediately moved to a more suitable room. Bed was comfortable and the room was clean with enough space for clothes. Air con works, but was challenged by the 35C heat. Bathroom was small but well designed, and it was fine for us fir five nights. We used the concierge to book some restaurants, and he was brilliant at working out what we might like from our discussion, and then managing to book tables for us. Every suggestion was tremendous, and certainly enhanced our holiday. Breakfast was also very good, better than many similar hotels we have stayed at.

"Room rate issue"

3
05/08/2017

BWe booked two rooms for the weekend of July 1 to 3 in Best Western Premier Hotel Slon, Ljubljana, Slovenia through Expedia. When checked into the hotel in Ljubljana on July 1, saw a leaflet in the room offering the same room for the same weekend dates at Euro 192 (USD 220.00) for two nights per room Expedia rate of $346.00 that we paid for one room. When contacted hotel front desk immediately, they said they will honor if we had booked through them and since we have booked through Expedia, we have to contact Expedia. Immediately contacted Expedia customer service in USA. Expedia assured to help but called back after six days and said since booked through Expedia we cannot get Best Western's published rate. That did not make any sense as it looks one has to pay more if one books through Expedia. I also pointed out Expedia's price guarantee. My advice is to use Expedia for International hotel booking. We lost money by booking through Expedia. Price Guarantee Find a cheaper flight, vacation package, rental car, cruise or activity within 24 hours of booking and we'll refund the difference, plus give you a $50 travel coupon for future travel. For hotels, we go even further: If you find a cheaper rate on your hotel reservation up to two days before your check-in, we will refund the difference and give you a $50 travel coupon for future travel. My advice is not to use Expedia for International hotel booking. We lost money by booking through Expedia. Contacted Best Western, corporate management in Phoenix after Expedia's denial and Best Western claimed the Ljubljana hotel did not agree for the new rate (despite their leaflet in the room offering lower rate) and so Best Western, USA cannot honor the published rate. Suggest to look for a hotel that will honor their commitment when booking in Europe.

"Great value!"

5
03/08/2017

Nothing to say. Location is perfect downtown. Breakfast is superb. Price is good and service impeccable. Valet parking for just 20eurp. Staff very helpfull. Will certainly come back! Rooms were clean and large enough.

HotelSlon, Guest Relations Manager at Best Western Premier Hotel Slon, responded to this review
Dear Guest, we are thankful for your excellent review. Thank you for highlighting our helpful staff, impeccable service and our rich breakfast buffet. Furthermore we are happy you appreciate our central location. We look forward to welcoming you back in our Best Western Premier Hotel Slon in the near future. Kind regards, Tomislav Mileta Concierge - Guest Relations

"Great Location; Very Comfortable; Helpful Staff"

5
30/07/2017

I would stay here again. Fantastic location within easy walking distance to everything. This city is a must-see. Wish we had more time here. Staff set up our airport shuttle and were very helpful. I predict this city is the next hottest thing. This hotel was amazing, chic, modern and thoughtfully appointed at every level.

HotelSlon, Front Office Manager at Best Western Premier Hotel Slon, responded to this review
Dear Guest, we are very grateful for your nice review. We thank you very much for your compliments, we are glad to hear you had such a nice experience in our hotel and in the city as well. Best regards, Aleksander Djosic Front Office Manager

"Great location and services"

4
30/07/2017

This is an established hotel, which is part of the Best Western network and it is one of the best in the chain. It is centrally located, two books from the river, with excellent valley parking and has a professional and efficient staff. The rooms comes in various sizes: our was large by european standard, well appointed, quite and comfortable. The hotel has not changed its look over the last decades and look a bit old and tired. The breakfast was excellent in terms of quality and choices. Overall a very good place to stay.

"Comfortable hotel in the city centre"

4
29/07/2017

We used this hotel for a city trip Ljubljana. The hotel has class, staff is professional and has valet parking for €20/day. Rooms are clean and have enough space, we did have some non blocking defects in the room like not all lamps worked. Beds are good. The hotel has got a small fitness and sauna/spa. The massage staff knows what it's doing. The hotel is situated right in the city centre. From here you can easily sightsee this beautiful city by foot.

"BWP otel Slon"

5
28/07/2017

This is a first class hotel with excellent, helpful staff and which is situated within easy walking distance of the city centre. We would not hesitate to book again, if we were ever to re-visit Ljubljana, which is perhaps the prettiest of the small European capital cities. All the employees that we met were very helpful from answering our enquires about hotel services, places to see in the city and directions for a short visit to Bled. No parking was available at the hotel but a valet service was available to and from a nearby secure car park and staff had not problems in making our car available, when we needed it.

HotelSlon, Guest Relations Manager at Best Western Premier Hotel Slon, responded to this review
Dear Guest, thank you for your excellent review. We are thankful for your compliments. Furthermore we are happy you appreciate our central location as well as you highlighted our hotel staff as helpful and resourceful. We would be pleased to welcoming you again in the near future in our Best Western Premier Hotel Slon! Kind regards, Tomislav Mileta Concierge - Guest Relations

"Nice classic hotel"

5
27/07/2017

For the last couple of days in Slovenia, I stayed in Ljubljana at Best Western Premier Hotel Slon. The rooms were very nice and clean with a large and comfortable bed. The staff at the reception was helpful and arranged the taxi for our early morning flight, and the restaurant was already open before we left (we normally don't use restaurants in the hotel) and the breakfast was excellent. The hotel is located in the center of the city and all points of interest are within walking distance. We had a good couple of days in Ljubljana.

"Great location. Pleasant hotel"

4
26/07/2017

We stayed for one night. The reception staff were friendly and welcoming. Room was basic and clean and breakfast was fare. The proximity to the old city was very convenient. If you can avoid it, don't come with a car as Ljubljana is a parking nightmare and the hotel parking service is pricy.

"The best "

5
25/07/2017

My husband and i had a wedding in this hotel :) The whole service and food was exellent, the staff is kind and super profesional. The room was comfortable, cosy and clean. We highly recommend this hotel to anyone who would like to stay in our nice city Ljubljana, sLOVEnia.

"Perfect hotel "

5
25/07/2017

Excellent four-star hotel in the city center! + professional and very helpful staff (they even arranged a taxi on our last day to pick up our luggage for us from the hotel luggage room and us from another location outside city center) + clean and tidy + comfortable beds + peaceful lobby area + perfect location right in the city center and only 200 meters from Tivoli park suitable for jogging etc + great walk-in shower + nice smelling Occidentale-shampoo and lotion + in a family room there were two rooms that could be separated by a sliding door + very good breakfast with freshly squeeshed orange juice - the family room was not spacious. With the sofa bed open there were hardly any space left - someone yelling outside at night at an alley - on a weekend in July they had a busy time delivering breakfast and cleaning tables (on Monday everything worked smoothly) All on all, our family with school-aged children highly recommend the hotel. Best we stayed at in Slovenia.

"Best location but rooms need updating "

4
20/07/2017

The reception is attentive and helpful. Lobby of hotel is pretty. The advantage of this hotel is its location, best in town. There was a festival going on at night in the street so you stepped out and could enjoy some of the shows. But now the room: we got a room in the old part of the hotel. Gloomy, dark, not enough light to read or pack for that purpose. View of the room depressing, you can see the picture. The shower was uncomfortable to use, you had to jump in and out since it was high. The pressure of the shower was weak and the temperature kept on going from burning hot to cold in a second. A torture. Toiletries are L'Occitane, so at least that was good. All in all, if I went back to Ljubljana I would sill book here but only because of its location. And I would make sure I get a room in the remodeled part of the building.

"Amazing hotel, great location"

5
19/07/2017

We stayed at Slon for family vacation. Great hotel with very friendly service, clean and stylish rooms. Every little detail thought and planned carefully. Our corner suite on the 2nd floor was really spacious and had a terrace. The old town, all sigths, shops and restaurant around the corner. Very good breakfast!

"Fantastic location with good rooms and great service."

4
17/07/2017

Such a fantastic location with ease of walking to all places of interest and shops/bars etc. Recommend the restaurant at evening which suited our late arrival and the tasting menu of local dishes was very good.

"Great location and service"

4
16/07/2017

Stayed here for 3 nights and had a really good time. The location of the hotel is excellent, only a couple of minutes walk from Presernov Trg and the Triple Bridge. The room itself was relatively small and possibly in need of a bit of updating, but was comfortable and more than adequate for what we wanted. The pillow menu was a nice touch and the mini bar very well stocked. Breakfast was included in our rate and was very good quality. There was the usual selection of cereals, pastries, cold cuts, cheese and hot food at the buffet, as well as a cooked to order menu with things like eggs Benedict on. The service is another plus point to the hotel - every staff member who we dealt with was professional and friendly. All in all a very good hotel that is a great option for any Ljubljana stay.

"Location, location, location!"

4
15/07/2017

Hotel Slon is in a great location in the pedestrian area, 5 mins walk from the old town and close to a supermarket, bakery, McCafe, Zara etc etc. Taxis cannot drive right up to the hotel door but nearest taxi rank is only about 100m away. I stayed in a single room which was small but had everything I needed including a comfortable bed with luxury bedlinen. Room was quiet and air con kept it cool in the Ljubljana heatwave. Breakfast was great and rooms also have a kettle and tea and coffee. Hotel staff helped book well-priced taxis whenever we needed them. I'd definitely stay here on my next trip to Ljubljana!

"Brilliant Hotel - Brilliant Location"

5
13/07/2017

This was one of the best hotels we have stayed in for a while. Great modern hotel, brilliant location and very spacious room to spread out and relax for 3 nights. Easy 5 minute walk to the main areas of Ljubljana, close to a number of restaurants and a supermarket just down the road for that lazy nights dinner. Reasonable breakfast with a good choice just be mindful of the time as there will be a lot of people competing for the tables. Hotel reception staff were excellent and very friendly. We arrived very early from our transfer from Bled (11:00 am) and were impressed that we were able to check in to our room. The quality of the bedding was exceptional and a great place to chill out. Highly recommended to stay here for a bit of luxury!!!!

"Good city location....unless you have a car"

4
07/07/2017

Being on the main shopping "strip" and only 5 minutes' walk from the night life along the river, this hotel is ideally situated for a city break. However, the traffic restrictions for the periodically pedestrianised road make it inconvenient if you have a hire car. We had to park by a meter some roads away and walked to the hotel. To their credit, a valet was then despatched to collect our luggage and our car was put in a mysterious "secure car park" for €18 a day, which is not optimising our car rental fee! You do not need a car for Ljubljana but we are later heading up to the north-west mountains. The valet was then sent later to get the sunglasses that got left behind.... Our room was newly refurbished with new tiling in the bathroom and was clean throughout. It was slightly disappointing to note that the tv remote control was missing, the electric clock radio did not work and the sink plug needed adjusting. These were quickly remedied, but should have been noted during room set up ready for guest arrival. The supply of teabags in the room is a bit random - we currently have three green teabags and nothing else. There is a Spar just round the corner.... Noting comments about noise, I have to say our room is deathly quiet, both from inside the hotel and outside, although we do overlook a service area and not the road. The room has a free safe, minibar fridge (not free to drink, of course!), glasses, mugs and kettle. It is an adequate size. The hotel staff have all been very pleasant and friendly.

"Very nice hotel"

5
04/07/2017

This is a lovely, well-located hotel. The rooms are light, clean and comfortable. I was grateful to get a room in Ljubljana at the last minute because, per trip advisor's search engine, they appeared to be in short supply. We were delighted at the quality of the hotel and our room. The staff was friendly and helpful also. Ljubljana is a beautiful city and our stay at this hotel enhanced our visit. I'd love to come back and spend more time at the Hotel Slon. Thank you!

HotelSlon, Guest Relations Manager at Best Western Premier Hotel Slon, responded to this review
Dear Guest, first of all we would like to thank you for taking your precious time for writing us a wonderful review. We are very glad that you enjoyed in everything from our central location, clean and comfortable rooms through service provided from our staff. We will be more than glad to host you back in our Best Western Premier Hotel Slon on your next trip to Ljubljana. Kind regards, Tomislav Mileta Guest Relations

"Great hotel let down by poor housekeeping staff"

4
30/06/2017

My wife and I visited the Hotel Slon, in Ljubljana from 22nd to 27th June 2017. It is a very comfortable, centrally located hotel close to the main sites. The food was excellent, our room was very comfortable. In fact everything about the hotel was great, BUT, the housekeeping team on the 4th floor were very poor and let the hotel down. They were careless in cleaning, (sink surfaces were not cleaned), towels or flannels, toilet rolls and tissues were not replaced. The two women team did not seem to care about their quality of work, which was a shame because everything else about the hotel was great. My wife and I hope the manager of this specific cleaning team monitors their work to ensure an improvement.

HotelSlon, Director of Sales at Best Western Premier Hotel Slon, responded to this review
Dear Guest! Thank you so much for taking the time to write this nice review about our hotel. We are very pleased that you enjoyed your stay with us and thank you for your kind words about our food offer and the rooms. We just regret that your were not satisfied with the daily cleaning in your room and for sure we will address this issue to our housekeeping manager and the maids who were working there, to prevent this in the future. Please accept our sincere apology for the inconvenience and we look forward to welcoming you back to Ljubljana and our hotel. We wish you pleasant journeys. Best regards, Zeljko Vrhovac, sales manager

"Very good"

4
26/06/2017

We really enjoyed our stay at the Slon. The location is superb, right in the centre of the city, a two minute walk to the riverside and all the lovely shops, bars and restaurants. Every member of the team was very pleasant, friendly and very helpful. The lobby and bar areas are very newly renovated in a contemporary and chic style. Plenty of room in the bar, we always got a table and we were travelling with a large-ish group, and speedy service from the excellent team. We ate in the restaurant which was very smartly decorated, funky and cool with very comfortable chairs. Very good food and excellent service. Our room was huge - we chose a deluxe room and it was very well equipped, huge brand new TV, superb huge superking bed with very good pillows and mattress. The only thing stopping me from giving a full 5 stars was the variable shower temperature - this was experienced by most of our group and it was very difficult to get a consistent temperature, but the bathroom did have lovely L'Occitaine shampoos etc. But wifi was super fast and never dropped out which was great. However, all in all a great stay and we will come back. TIP: Call them and ask them to send a car to collect you at the airport -it's half the cost of the airport cabs, just €28 as opposed to the €60 we paid.

HotelSlon, Director of Sales at Best Western Premier Hotel Slon, responded to this review
Dear Guest! Thank you so much for taking the time to write this nice review about our hotel. We are very thankful for your compliments about our team and service level for which we strive for. We also agree about the superb location, we are very lucky to be situated in the heart of city centre with all attractions and sights within walking distance and just a few steps from the old historical part of the city. It's even more convenient for the upcoming summer days, when all the festivals and events will be just around the corner. We are very glad to read that you enjoyed the food and ambience in our Restaurant Slon 1552, which was in 2017 again awarded with the Quality Sign by the Ljubljana Tourist Board as one of the best places to eat in the city. The restaurant and the whole ground floor with the lobby bar and reception desk, where totally renovated last year and now offer modern design and comfortable ambience. Thank you also for the water temperature comment, which we will forward to our maintenance team who will act accordingly to solve any issues. We hope we will have the pleasure to welcome you back next time you visit our capital. Best regards, Zeljko Vrhovac, sales manager

"first and foremost : Location"

4
21/06/2017

This hotel does not have a lot of impressive features however location overcomes everything. Right in the heart of the city, close to all attractions, restaurants and museums. Outside appearance normal modern building but inside the lobby and restaurant area looking very pretty. I think part of the hotel is refurbished to modern standards but the rest is pretty old. Room size is reasonable, bathrooms are adequate as well. In terms of cleanless, we did not have any concerns. Breakfast has enough varieties to make everyone happy. Car park is very expensive and takes at least 30 mins to get it back from vale service.

"Ok"

4
21/06/2017

The hotel has an excellent location in the downtown of Ljubljana, so it's definitely the advantige which provides you (if you are a tourist) saving your time on using a bus or a car. Very kind employees, clean room, free wi-fi and the lavish breakfast. The only disadvantage, maybe only in my room :) was the old and many times used sleeping mattresses so I had a little problems with that.

"In the heart of Ljubljana"

4
20/06/2017

Stayed here for one night. The first impression had was how professional and courteous the staff were. Took a basic double room on the fifth floor which was fine, bed very comfortable, huge TV screen and a view of the castle. My only niggle was that the air-con unit was very noisy but ineffective, it was a good job that the beer festival this weekend hepled me sleep soundly (must be the hops). Overall, a great hotel though, with a bit of history (it was previously the Hotel Elephant), good facilities on site and great staff. I would highly recommend spending some time in the branch of Zvezda coffee shop, which is attached to the downstairs lobby, and try some of the amazing cakes and pastries.

"Lovely Ljubljana"

4
12/06/2017

We really liked this little city. It is full of life and charming streets, good shopping, a nice market, a friendly old town, great views and vistas, and lots of good places to eat, drink and watch the world go by. Hotel Slon is conveniently located at the heart of downtown, and only a couple blocks (a pedestrian street) from old town and the riverfront. The accommodations were very comfortable and well-appointed, and the service was friendly and helpful.

"Excellent quality, tasty local dishes"

5
11/06/2017

This hotel does not have a lot of 'appearance' at the outside, but the inside is surprisingly nice, I had a reasonably sized room, which was in excellent shape, with a very clean bathroom and shower. The hotel corridors had thick carpet which nicely dampened the noise, so sleeping was not an issue. The breakfast and lunch featured many excellent local dishes, a nice surprise given that I had expected the 'usual hotel food'.

"Great hotel in a central location"

5
10/06/2017

This was my first time in Ljubljana and I made a great choice by staying at the 'Elephant hotel'. The hotel is located in a walking distance from all the main sights - Neboticnik is just across the road, Preseren square and the Old Town are just a couple of minutes down the road, the castle and Metelkova are around 15-20 minutes walk. The staff was very friendly and helpful and the breakfast was great. Definitely recommend!

"Close to the train station and all the major sites"

5
07/06/2017

An 8 minute walk from the train station (don't use the taxis there, they are all thieves), this hotel is located close to all the major sites in town. The staff was very helpful and friendly. The breakfast was great. WiFi worked well. Would definitely stay here again.

"Based on site of oldest best hotel. Slon means elephant"

4
04/06/2017

Attended a Comference in a neighbouring hotel. Good choice and value for money. In pedestrianised area close to the old city. Room comfortable but a/c noisy. Breakfast fine. Excellent service in all departments

"Always good and after reconstruction improved to high level"

5
01/06/2017

This hotel I use more than 20 years for my trip. Always high standard and this time I got a amazing new renovated room and that was outstanding. Room 542 have the highest standard I ever seen at this hotel and also compared to other hotels it is outstanding. My visit yesterday was again nice experience here at Slon. Love this hotel.

"Modern, luxury hotel"

5
28/05/2017

Surprisingly for the Best Western brand, this centrally located property offers a large degree of luxury and comfort. Although the rooms are relatively small, they are certainly comfortable and relaxing. The linens are clean and fresh, with very comfortable mattresses and pillows. The room comes with excellent, free wifi and a flat screen TV, together with tea, coffee, kettle and (an expensive) mini bar. There was 1L of water on check in, but in my 3 day stay, it was only replenished once. A bit odd. There's a safe in the room and ample closet space, as well as very good air conditioning, even though the windows are fully functional and open easily if you prefer fresh air. The bathroom is small and contains a corner shower stall, but whereas the water pressure is excellent, the heat is impossible to control. The water is either scalding hot or luke warm. Finding the medium is virtually impossible and once you've set the taps, don't expect the water to stay at that temp. It will suddenly run ice cold or boiling hot, so be careful. Good bathroom amenities are provided, along with a towel robe and really nice, clean, fresh towels. The carpet had seen better days and was quite thick, as was the carpeting in the halls. This actually makes it slightly hard to wheel luggage. The lobby is very modern and fresh and the staff very friendly and welcoming. The breakfast is served in a very modern, fresh space and there is a lot on offer, although primarily aimed at American/Western European tastes. There is nothing on offer that is particularly local, other than cold meats. It's all very good quality and there is whole fruit to take with you if you wish. All in all, a great experience. Not the cheapest option in the city, but you get what you pay for and there are other, equally priced properties that don't offer anything like the same luxury and comfort. The location is excellent, being a street away from the old town, but on the pedestrianized path of the newer city, walking distance to the railway and bus station. A great option for Ljubljana.

"Ideal for the less mobile"

5
27/05/2017

We booked the Slon as it was central and it proved to be ideal for us whilst recovering from knee problems. All the main sites in this beautiful medieval city were close to hand on (mainly) traffic free routes. The hotel itself is excellent - very clean and well equipped rooms, friendly staff and very quiet at night. The breakfast selection is very good with extra dishes available to order. Our last minute request for a room with an accessible shower was met with no problem and the pleasant manner of the reception staff was typical of this professional hotel - well done! My tips - book your airport shuttle via reception - only €9 per person and they shuttle they use is hassle free. If you just want a quick snack rather than a meal there is a SPAR shop within 60 metres and a couple of very good sandwich/cake shops close by.

"Good place to stay in Ljubljana "

4
26/05/2017

Position in the very city center, very good and various breakfast buffet. Rooms are really clean and tidy. The only issue was that my window was really close to the cooling units so with the window open the room was really noisy also during the night time. Fair price for the level of the hotel and the extremely central location.

"A top notch hotel in a great location"

5
24/05/2017

The Hotel Slon is a very nice hotel in an outstanding location. The staff is exceptionally friendly and helpful. The rooms are well-appointed and quiet. The breakfast room is exceptionally pleasant, and the breakfast buffet is excellent. Steps away from the triple bridges, all of the major sites are within easy walking distance. A great stay at a very good price.

"Good value hotel friendly staff and excellent location"

4
21/05/2017

We stayed at this hotel for 3 nights and were very pleasantly surprised. The hotel staff were very friendly and helpful. There is a very nice hotel bar overlooking the street and the rooms were very clean and comfortable. There was a good breakfast laid on in the morning. The hotel is centrally located and great value. A good hotel to stay in, if your are on a city break.

"Central but noisy hot rooms."

3
14/05/2017

Apparently it is the custom that at the turn of the season, the aircon doesn't work. they open the window instead. Which is NOT great if you are on a lower floor and it's Friday or the weekend. They give you ear plugs, which they don't tell you about when you ring up and tell them that it's noisy. Don't forget you need to leave the window open for cool air or else you can bath in the stuffy heat of your room - and I didn't have the heater on - which they actually did leave on. I get that the weather might be unpredictable, it might rain or snow but one should also be managing the hotter side? It's so central we had some band playing (hostel round the corner) till late and people shouting in the middle of the night. That's what I remember of this hotel. I guess it's great just not during the change of season. Didn't enjoy staying there. Oh and sarcastic service at the hotel restaurant did not help make us have a better stay either.

"Excellent service"

5
14/05/2017

Excellent location, accommodation and breakfast. Friendly staff and excellent service. We had a small issue with our room and they fix it immediately. In addition, we even received a bottle of champagne for the troubles.

"Great Location Clean Rooms Friendly Front Desk"

4
10/05/2017

Centrally located, the nightlife is just around the block from the hotel. Bars and restaurants line up the banks of Ljubljanita where one can enjoy watching football games on TV or just admiring the lights reflecting on the water. The rooms are generous and in the room we had, it had a sitting room and we had modern TV with HDMI inputs in both the sitting room and the bedroom. The room was clean and the bed sheets smelled and felt fresh. The bathroom is well lighted with separate shower and bathtub. Towels were fresh and the amenities well packaged. The front desk personnel were polite and very helpful. Check in and check out was a breeze. If I come back, this will be an obvious first choice!

"Great hotel"

5
09/05/2017

What a great gem of a hotel. In fact, everything about this stay has been perfect - believe me when I say this as spending 150+ nights away each year you get kinda used to disappointment!! Everything was smooth - communication perfect and prompt, my car was there ready at the airport, arrived bang on time the next day for a meeting and ready for my return to the airport. The room was newly refurbished and very pleasant - the first hotel to leave "Lavender" spray next to the pillow for a restful sleep. Very comfy and I worked happily in the room. One weird and strange thing though - the door into the room opens into the hallway, I was knocked for 6 by a guest opening their door! Not sure what the thinking of this was???? Slovenia - wonderful people, beautiful city and although here on business will return for a weekend vacation. Thank you Slon - awesome team effort

"First rate hotel in central Ljubljana "

5
03/05/2017

This was our first stay at the Slon, though we had visited the cafe some years ago and found it quiet and dull. But now it is transformed and will definitely be our preferred hotel in Ljubljana. Our room was spacious and newly refurbished. The bed was very large and extremely comfortable. A Nespresso-style coffee machine was provided. The bathroom was smart and supplied with excellent toiletries. The breakfast buffet was high quality. But, more than all that, the service was 100%: not just super efficient but genuinely warm. Highly recommended.

"Great hotel in a perfect location"

5
01/05/2017

Spent 2 nights at this hotel. It's in a great location and really does tick all the boxes. The staff on reception were all helpful and perfect for the role, the right mix of professional, courteous, helpful and down to earth friendly. The room, whilst realatively small and a little dark (dark wood doesn't help) was immaculate. Lots of little details thought of from the chocolates and next days weather report on the pillow to tea, coffee, umbrella, shoe polishing cloths and ear plugs. Breakfast was superb, lots of cold and hot buffet options with a separate menu card to order eggs Benedict and the likes from. Breakfast staff again superb and attentive. We drank in the bar which was modern but warm and inviting with lovely bar staff who made great cocktails with a smile. The only downside of the hotel was lack of sleep due to the noise in the street from people from bars. This facilities and the staff at this hotel made me decide to join the rewards programme as I will definitely return in the very near future with my family.

"It was nice but there is always a but"

3
27/04/2017

The hotel itself was nice, we have booked 2 superior deluxe suits because we have 2 families travelling and we have discovered that one of the room seems better than the other I.e they have a door to separate the master room and the living room and they have a tub in the bathroom, so we went to ask at the reception how come the other room doesn't come with the same build-in if both room type are the same, the reception insist that both rooms are the same and comes with bath tub. And when we enquire they are strongly reassure that both room have bath tub so I have to run back to our room to check and discover that there is no bath tub in our room and they explain that because our room has a bigger shower so we don't have a tub.... which is a bit weird to us that the same room type doesn't come with the same build-in but we were there for just one night so...don't even want to ruin our night that but enough said it was a bit of a disappointment to us, the hotel was well and the room is nice but there is always a 'but'

"Too noisy to sleep whole night!"

1
26/04/2017

It's 5am now and drunk people are still singing outside on the street, waking me up multiple times tonight and that's why I am writing this complain note at this hour. Hotel is great, bed is comfortable but there is no air conditioner in the room meaning you have to open the window and people below are crazy noisy especially during weekend of public holiday eve.

"Lovely hotel in a great location!"

4
26/04/2017

Stayed in Hotel Slon for three nights and found the hotel to be very comfortable, breakfast was lovely with plenty of choice, as other have said the room was quite small this didn't bother us as we were out all the time. The bed was huge and very comfortable with lovely bedding, bath robes and slippers were provided and there was also a very good range of toiletries provided. The hotel is in a great location close to the old town and river where there are plenty of restaurants and bars, also very close to a pub which was handy for a night cap.

"Weekend in Ljubljana and Bled"

5
26/04/2017

Reception personnel was just fantastic. We got a lot of information what and how to do in Ljubljana. They arranged for us a half day trip to Bled in a taxi with english-speaking driver at a very reasonable price and also transport from hotel to the airport. Breakfast is best I´ve seen so far in hotels. You could call it brunch because that is actually the right word for it. We had nice room on inner side of the building with a view to the Ljubljana Castle. Room was not very big but spacious enough for us.

"Totally satisfied!!!"

5
23/04/2017

I came to Ljubljana with my sisters and stayed in this hotel for two nights. The hotel is centrally located, 2 minutes walking to the old town, shops and restaurants are nearby as well. The staff is very polite and helpful, the room was clean and big enough for the three of us. Breakfast was sufficient with a good variety of options. I would only recommend to have more fruits. We had also dinner which I would suggest to anyone staying in the hotel. Overall we were very satisfied and we will definitely come back again.

"Top class hotel and service"

5
20/04/2017

This hotel is THE hotel when going to Ljubljana. Located right in the center of the city. Hotel staff is always friendly and very helpful. Room was clean, TV is big and the minibar has a good selection for a reasonable price as well as the hotel bar. Breakfast buffet has a huge selection and perfect mixture of sweet and salty foods.

"A top notch hotel"

5
19/04/2017

Everything about this hotel was excellent, from the location, the food, the room and not forgetting the hotel staff who went above and beyond to help you. We had the best Easter weekend and the good weather was a bonus.

"A five start four star hotel"

5
18/04/2017

Location: Could not be better Service: Excellent! From booking the shuttle bus from the airport to checking out, the staff was always super helpful, quick and kind. We could always trust that our queries were taken care of in a respectful manner. Five star service. Hotel: Very clean rooms, soft beds, nice cotton sheets and also all the other areas in the hotel were very modern and clean. The spa area was very relaxing with two different types of saunas. Gym with some machines and free weights. Also massage services were available. Breakfast: Loads of different type of food available from fresh fruits, to smoothies, to warm food and pancakes. WIFI: Worked seamlessly. One log in was enough and after you got auto-connected. Additional tips: I would highly recommend to book the airport shuttle through the hotel. It is 9 euros per person, always on time and the driver is waiting you at the airport (or at the hotel on your departure date). Taxi from airport to the hotel can easily cost 50 euros if you do not know the prices. Funny fact: On the second floor we had wooden floors, while on the fifth floor our friends had a carper... if this makes a difference to someone :) However, even the room on the second floor facing the street was very quiet. All in all, I can highly recommend this hotel and would definitely return if I travelled back to Ljubljana.

"Amazing experience"

5
18/04/2017

We spent Easter weekend in the hotel. It's really fantastic! Clean, big and modern. The room in which we stayed was really spacious with a variety of equipment such as TV, coffee machine, ironing board, iphone charger, L'occitane toiletries, hairdryer, bathrobe, slippers and so on. The breakfast was huge and really delicious. The staff is absolutely nice, willing to help you. There's a 24 hours gym, which was one of the reasons I chose the hotel. And it didn't disappoint me. Although it wasn't huge, there was enough necessary equipment to workout. The hotel is located in the right center of the town and it's really close to all the main touristic attractions.

"Nice room, good location, average breakfast"

5
17/04/2017

The hotel is located in the middle of the city, everything is walking distance. The rooms are nice and clean and well equipped. Staff is friendly and always smiling. Breakfast is good but nothing extra.

"great location"

4
12/04/2017

superb breakfast with eggs benedict and pancakes and proper fruit juice included. lovely sauna and steam room, Very nice accommodation, we were overlooking Tivoli gardens, just inside the pedestrian zone. no problem on check out, slight queue checking in. Didn't have time to try the restaurant, Clean and tidy, most staff were approachable, although smiles were at a premium. The only mark down was the a/c which was not cold enough yet.

"Wonderful hotel in excellent location"

5
10/04/2017

This hotel was excellent. The room was very good, breakfast extremely good, and the location is superb in relation to everywhere you would want to go. We came by train which was about a 15-minute walk away, but a very easy walk (with luggage) on flat ground and very safe. We would certainly stay there again. The staff were wonderful and nothing was too much trouble, including printing tickets, etc. We strongly recommend this hotel. Wifi was reliable and free.

"Serviceable"

4
10/04/2017

Must admit that I never strung together "Best Western" and "luxury" in a single sentence and it still seems incongruous to me that this hotel is marketed as such. While there is nothing luxurious about it, it is certainly comfortable, clean and perfectly serviceable. The staff, especially the housekeeping and restaurant staff, are particularly friendly, helpful and eager to to make one feel at home. The hotel's location is ideal for visiting sights, the museums or performance and conference venues.

"Great hotel great location "

5
10/04/2017

Really nice hotel. Central and can walk everywhere. Breakfast was a great selection. Rooms was spacious, clean, and homely. Staff very helpful. Bar and restaurant also there. Worth staying at if looking for central location

"Stag do"

5
07/04/2017

Very nice hotel lovely and clean and staff very friendly and helpful, couldn't have asked for a nicer hotel to stay in for a stag do. Was only a 5minute walk to the river with a lot of bars and restaurants to enjoy.

"More pleasant than many five-star hotels"

4
20/11/2016

Hotel Slon in the very middle of Ljubljana makes you feel welcome right away. The service is friendly and accomodating and the decor is sober and classic. My room was very pleasant - at the very end of a long corridor, but with a small balcony as a bonus. All necessary amenities are there, it's nicely decorated and comfortable. Breakfast is nice and sumptuous and with a wide selection of both buffet items and breakfast specials to be ordered. The only minus, I could note was the quality of the fittings in the bathroom, where the wall-mounted shower was loose and the cap of the faucet fell off every time I usesd it. However, having stayed at some five-star hotels around Europe lately, my immediate reaction was that this one - with its four stars - matched in most respects.

"Review of Hotel"

5
18/11/2016

A nice centrally located hotel very close to the city's sights and in a quiet road in which buses only can traverse. A pre-booking on line could yield a reasonable price and rooms are very comfortable with a great view of the castle available on its higher floors. It has a bar, restaurant, spa and a small gym. Worth choosing for a Ljubljana city break.

"Very nice hotel, a stroll away from the main attractions!"

4
16/11/2016

I stayed here with colleagues at a conference for three nights. There is work ongoing in renovating the lobby, but it's nearly finished and not intrusive. Staff were efficient and friendly. The room was reasonably sized, with large comfortable beds and nice crisp linens. The bathroom was fine but a little dated. The room was equipped with a large flat screen TV with a good range of English language stations (amongst others), a safe, robes, and good complimentary high-speed WIFI (about 8 Mbps). The heating system is easily controlled and you can partly open the windows. I found the room quiet at night and as the area is pedestrianised, there was no road noise. The breakfast in the hotel is excellent with a buffet selection of hot/cold dishes and a range of dishes you can order from the kitchen (including eggs Benedict which is my favourite). The bar area is great during the day for coffees, teas and nice cakes - all of which are very reasonable. In the evening time, you can enjoy nice local beers (Lasko or Union) at very reasonable prices. The bar area is very popular with increasingly affluent locals. The main square, castle, main bars and restaurants, and the pedestrianised city centre are an easy still from this hotel. The 'three bridges' is only about 300 metres from the hotel. The area feels very nice and safe at night. The hotel facilities were also great for the conference. I would recommend this hotel. Tip: If you are travelling to/from the airport, ask the hotel to book you a taxi - we paid €50 on the way in from the airport by picking up a cab in the rank. On the way back, we asked the hotel to arrange and it cost us only €28.

"Tired and dated"

2
15/11/2016

Over the past decades I have stayed in very many hotels around the world and Slon belongs to the worst bunch. Instead of focusing on remaking the lobby, all the rooms should be brought to this century soonest possible. ARRIVAL & FIRST IMPRESSIONS My 2,5 out of 5 for first impressions. Arriving on Sunday evening there was a long queue for checking in. Several flights had reached Ljubljana at around the same time and all poured in at the same time. The lobby was under renovation and check in was in a small side room that could not fit all. However the check in process was efficient and the queue disappeared fast. From outside the white Art Deco building has been renovated lately - adding led strip lights to bring out the curved balconies. When the lobby renovation is finished the guest expectations are lifted to a new level. Only be to sent crushing down when entering your floor and room. ROOM Room hardly deserves more than 1 out of five. My room was located at the end of a very long corridor with worn out carpet. While walking to the room I could hear TV sound, someone taking a shower and talking through the paper thin doors. My room was small and there was a smell of mould and old cigarettes lingering in the air. Bathroom was so small that one could hardly fit in. The only modern fitting in the room was the large TV screen. All other furniture was badly warn in mishmash of different wood colours. TV had plenty of channels - possibly the only positive thing in the room. BREAKFAST For the food 3 / 5 but for the space 2 / 5. Served in floor 1 restaurant at the back of the building the breakfast was surprisingly good for what this hotel is otherwise. The breakfast room - like all other spaces above lobby level - is I dire need for refurbishment. CONCLUSIONS I would simply look for another hotel to stay in. The location in the centre in good but Ljubljana is a small town and pretty much all hotels in the centre are equally well located.

"Perfect!"

4
14/11/2016

Excellent location, less than a five minute walk to the heart of the old town. Large, clean rooms - and we had both the updated and older rooms (had booked two rooms). Breakfast, buffet style, was really quite good. Everything was fresh, nicely presented with more than enough variety. Service staff, in all parts of the hotel, were friendly and attentive. As an option to the hotel's valet parking, you can find street parking within a 1-2 minute walk (metered during the day (inconvenient) but free overnight until 8 am). Another alternative is an open air parking lot 3-4 minutes walk away on the main street with an automated pay system (ie. you can leave your car as long as you want and pay for the days parked upon exit).

"Nice hotel in Ljubljana"

5
13/11/2016

We stayed in this hotel for a couple of nights. Overall, the hotels design is very clean and simplistic. It could use more decorations within the rooms and the lobby. Location is good, as is the breakfast. Pleasant stay overall

"Elephant in Ljubljana"

5
12/11/2016

Named after Elephant this hotel in functionalist architecture style (20s-30s of 20th century) offered comfortable spacious room, lovely lobby cafe with delicious home-made cakes, friendly staff. Perfect location in the city centre. ''SLON' is big and good.

" Very expensive for that offer"

3
11/11/2016

I was there on Business trip, spent two nights at Hotel, very noise some print company is in backyard of this hotel ! Staff is ok , food -4, rooms are 3stars not more,special bathroom is ugly and small , 2 stars hotels have better bathroom , conference room is nice and ok

"Noisy, and under construction"

3
04/11/2016

Average accommodations at best. Although the hotel is being improved, I doubt they can correct the poorly insulated walls and floors. You can hear every step of your neighbor above, the voices and doors slamming in the hall. The hotel has earplugs in each room, so the problem must be pervasive. On the positive, the staff is good and the breakfast is excellent, but that can't make up for the other shortcomings.

"Ljubljana"

4
03/11/2016

Luxurious hotel for reasonable price in city centre. Triple Bridge and all main tourist attractions just a couple of minutes walk away. Bed was very comfortable and breakfast very elegant. Ideal for couple of nights in the city.

"Great!"

5
01/11/2016

Perfect place for weekend for two :) in center of Ljubljana,near Triple Bridge, ...everything is near you! Staff was great, rooms really comfort..food in their restaruant is really tasty! Leave a car in garage,and walk around!????

"Francesca"

5
31/10/2016

The hotel is in a fantastic position for visiting the town. The staff is very friendly, helpful, available and well organized despite the reception is being renovated. Breakfast is rich and very tasty. I strongly recommend this hotel.

"Tiny rooms, but otherwise great"

4
31/10/2016

I was honestly not very impressed with my room at the Best Western Hotel. Even though clean, it was really tiny (you could barely make two steps in the room as it was filled entirely with the bed). Unfortunately it also smelled as if it used to be a smoker room not too long ago and was never properly renovated after that. I would still rate the hotel with 4 stars though. The reasons: A perfect location that couldn't be better and a great breakfast buffet. The staff were also quite friendly and even though the hotel was undergoing major renovations while I stayed there, they offered free sparkling wine for all guests as an apology in the lobby. The hotel also has a gym (small but with a range of new equipment), which was another major plus for me.

"Would go again"

3
28/10/2016

great location, renovations may be needed to drainage as lobby area had the odour de loo. Service was slow in the bar and frankfurters were served as sausages at breakfast and the bacon was poor. other than that it was great

"Excellent hotel and location "

5
27/10/2016

This hotel is lovely. The rooms are very big and spacious, and there is a definite luxurious feel to the hotel. The staff were very friendly and the location of the hotel could not have been better. The city itself was wonderful and I would definitely recommend this hotel to anyone planning a visit to Ljubljana.

"Great Hotel"

4
26/10/2016

Excellent location, very pleasant service, rich buffet breakfast. The room was clean and well organized. The only negative thing was that the room was facing the back of the hotel and if you leave the window open during the night you could hear noise from fans/ air-condition units of the hotel.

"Alright"

4
25/10/2016

When we visited, the hotel was under renovation. Renovation of the hotel bar is finished. Well done. Modern and comfortable. The street by the hotel is closed for traffic, that it is quite pleasant. The rooms are fine. Not the newest, but clean. Breakfast is excellent. Great choice of food. From flakes, sausage, cheese, honey, jam, butter, all for a traditional English breakfast, etc ... Great! Maybe, they could considered juice extractor, where you can create fresh juice (fruit or vegetable juice). We also visited the spa. For this rang of the hotel I expected more from it. They have some sort of spa / fitness reception. However, no one was there. Too bad. It would be nice if someone would greet you and offered you a towel. Spa is small. They only have 6 sun lounger. Under the spa is fitness from which you hear the music. The music is fine for a gym, but for spa is just uncomfortable (relaxing music would be great for spa). Others lack of spa are showers. When you step out of the shower they put towels on the floor. These towels are after one hour soaked. Uncomfortable and unhygienic. Towels for the spa are stuck next to a flower holder - this could be a little better arranged. Spa does not fit to the hotel and I hope that this is also in the plan of renovation. Hotel staff is friendly, professional and helpful, at reception, in the bar and in the restaurant.

"Perfect stay"

4
23/10/2016

Just great! Central location Supreme breakfast. The honey is to die for! Some details need fixed or renewed but hygene is perfect. You can hear the bell's quite well from 1 side of the hotel so better ask at the reception if you want a quiet night! Ideal for leisure and business

"Another good hotel option in Ljubljana"

5
23/10/2016

The corner suites in Slon are also a nice way to stay in Ljubljana. Good location of the hotel, friendly staff, good breakfast, nice and spacious suite, everything in place. I would recommend also Slon for a stay in Ljubljana.

"ideal hotel ,value for money ,good location and great breakfast"

4
19/10/2016

the hotel was under renovation ,however the new rooms are very nice .in the bathroom the direction of the shower is wrong ,due to which the toilet gets fully wet . location is ideal , the breakfast spread is one of the best in Europe I have had so far . air-conditioning needs improvement .it does not work well and we had to complain a couple of times .

"Location, Staff, Comfort - this hotel has it all - Great!"

5
18/10/2016

I stayed at this hotel for work for 5 days and then for pleasure following a conference I attended. One of the social occasions was as the hotel and it was flawless. This hotel is close to the convention center (Congress Hall) and around the corner form the city square so the location is the best! I interacted with many different people on staff there and every one of them was eager to accommodate, cheerful and professional. I felt so comfortable. The lobby and reception area are under construction but everything was still handled professionally and pleasantly. This is a friendly hotel that you look forward to coming back to. So great location, great rooms, and fantastic breakfast with yet another group of people that just want to help you have a great stay. I would stay here again and again. I had two level of rooms while I was there and both were comfortable. I really could go on and on about the hotel and even Ljubljana and Slovenia. I loved every minute I was there!!!! Hotel Slon really has everything you could ever want!!!!

"Spacious, comfortable"

4
12/10/2016

This hotel has an excellent location, stylish rooms and new bathrooms. The bell staff is efficient and helpful. We asked for a second luggage rack and the bellman cam back with one in less than 5 minutes. The buffet breakfast (included in the room price) was amazing, a long spread down two sides of a giant buffet table, plus a separate service area for coffee and tea. The buffet features eggs cooked 3 different ways, a wide array of breads, rolls and croissants, yogurts, fresh fruit, cold cuts, grilled vegetables, etc. -- an obvious nod to the international travelers who stay here. Note: be sure to read any inserts in the envelope with your hotel key. We stayed four nights, and as we were packing to leave, found the coupons for several excellent free offers at the hotel (free bottle of wine, two-for-one drinks). Sorry to have missed that.

"Best Conference and Private Hotel in Ljubljana"

5
10/10/2016

I very seldom give 5 stars, but when I do it means it is great. This hotel for the location and set up is fantastic. In the middle of the town and it has a very cool conference venue, but that is not what makes it so special. The staff is incredible. Helena, the conference manager is the best manager I have ever had. Her staff and the hotel staff is fantastic. I think the Best Western should give Helena the Premier award. With all the conferences we have had this is the best service we have become. I also love the hotel. Thank you for the great experience from the members of SIINDA you are great and from me personally you are the best.

"Not able to get out of the shower without my leg touching the toilet!"

2
09/10/2016

I've been to Ljubjana because of a conference and was part of the package. I spend in total 4 days in this hotel. It is true; Not able to get out of the shower without my leg touching the toilet! The room and bathrooms are so small. This was one of the worst hotel experiences I had in a long time. The location is great in the center, close tonall shops and good restaurants. The service and staff is good. The lobby and bar are good too, bad the conference space, the rooms are soo outdated. Check out my pictures. This hotel is the 10th out of 29 hotels on Tripadivsor. So if you can choose, choose something else. I am part of the 1% most influanceable contributers on Tripadvisor, please check out my other reviews as well.

HotelSlon, General Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear guest, we are very sorry we have not met your expectations during your stay with us. As you described, your room reservation was part of a conference package deal and the organizer booked an economy single room for you which is our smallest single room, 16m2 in size. We would like to stress that we offer many other room types and already the next room category, the comfort room, offers much more space and comfort, however our deluxe and superior deluxe rooms offer many nice elements of luxury. Unfortunately the economy single room is very small in size as you correctly described, however the price for this room type is accordingly lower. We regret the organizer did not book larger rooms for more demanding attendees. We would also like to inform you that we are finishing our ground floor total renovation within weeks featuring brand new lobby and reception area, beautiful coffee shop/lobby bar, new design restaurant and some shops. Once complete, these grand spaces will offer first class guest experience. What is more, next year we plan to completely renovate all single economy rooms and they will become much larger with 30m2 of size. Once that room renovation is complete, the hotel will definitely shine in a new glory. For the meantime, if you decide to visit us again, we recommend you to book our newly renovated superior deluxe rooms. They are very classy and cannot be compared with economy rooms in any meaning. Dear guest, sorry for any inconveniences caused during your stay with us and hope to host you in our new rooms anytime soon. Warm regards, Gregor Jamnik General manager

"Centrally located worn hotel in need of major refurbishment. Very small rooms."

2
07/10/2016

Staff is friendly though the hotel is pricey, rooms are small and breakfast is poor. The highlight of this hotel is the lobby bar/café which is fine and baked goods are great. The rest of the hotel needs a major renovation.

HotelSlon, General Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear guest, thank you for making a positive comment on our brand new coffee shop/lobby bar experience. We are very proud of this brand new venue and since we pre-opened it last week it became already very popular among locals and hotel guests. We regret though we have not met your expectations in regards to your stay with us. As part of your conference package you were booked in an economy single room which is our smallest room type with accordingly lower price. We regret the organizer did not book a larger room type for you as we are positive your room experience would be much better as already the next room category offers much more comfort and size. We would also like to inform you that the hotel is already doing a major refurbishment, however economy rooms will be completely renovated next year and will feature 30m2 of size. Looking forward to host you again anytime soon in one of our renovated rooms. Warm regards, Gregor Jamnik general manager

"very nice stay"

4
06/10/2016

The hotel is clean and the room we had had an authentic wooden floor (Haussmanian style). they always have nice flowers in the lobby and a place where you can buy the local cakes. The breakfast is diverse and taste good. The staff is friendly and helpful. We were just a bit disturbed once by a group of people talking loudly in the corridor during the night. I can only recommand.

"Excellent! "

5
05/10/2016

Third time staying here, and I'm pleased to say that the standard hasn't slipped at all. The staff are without exception polite, friendly and professional in every respect. The room was spotlessly clean, and extremely comfortable. Bedding is very high quality making for a great nights sleep. The toiletries in the bathroom were top quality, and plentiful. Tricky to get to with a car, until you realise that the "pedestrian only" road can also be used by guests of the hotel, but the staff will park the car for you afterwards (there is a fee for parking overnight) but for a central hotel this is to be expected. Will definitely stay again.

"Place to go"

4
04/10/2016

This is a perfectly located hotel. Between the heart of the city, with a lot of great restaurants and bars, full of life at night and the great green hilly area where you would enjoy great running or walking time with awesome views on old town! Rooms are clean, well set up and hotel members provide high quality service! I can't imagine going anywhere else during my next trip to Ljubljana!

"Reasonable option in downtown Ljubljana"

4
02/10/2016

Ljubljana is not overwhelmed with outstanding hotel options. Local politics keeps out the big names, and as a result sometimes staying here can feel like a trip though time back to the 1980s. The Slon is OK, the rooms are comfortable (if sometimes very small), service is capable if not overly warm and the breakfast is adequate. Overall my advice remains to book the Hotel Cubo if your budget allows or otherwise look at Air B&B.

"Central location, good service, reasonable quality and value for money"

3
02/10/2016

I arrived quite late and departed early. Reception served me in both occasions nicely and things rolled smoothly. Room was quite small but did its job, i.e. the few hours of sleep were real rest. Reception helped me with a breakfast-to-go, as I left the hotel before 6 a.m. Got mixed feelings. Pros are the location and good service. A bit of a con is that the hotel itself still holds "charms" of The former Soviet Empire. Architecture in and out is not too pleasing. I am sensitive for smells and that was really something which I did not like. Obviously some cleaning chemicals were smelling do much that I had some difficulties. From my perspective the price for value was just reasonable. Seeing and tasting the breakfast might have improved a bit.

"Incrível e confortável,hotel,para você se hospedar em Ljubliana !!! Awesome hotel in Ljubliana to stay !!!!"

5
30/09/2016

A capital da Slovenia, que para mim até então, juntamente com Karlovy Vary (Rep. Tcheca) e Budapeste, eram as minhas preferidas dentre todas as cidades e capitais europeias, com a viagem deste ano, necessariamente tenho que incluir a capital da Letônia, Riga; e não uma cidade mas o país inteiro da incrivel LITHUANIA que soma-se, agora, a Polonia, dois países que recomendo àqueles que amam viajar e passem a conhecê-los por inteiro. O,hotel,Slon está localizado num dos melhores locais para que você possa percorrer praticamente tudo a pé, confortável, moderno, com quartos amplos Eu recomendo !!!! The capital of Slovenia, which to me so far, along with Karlovy Vary (Czech Rep.) and Budapest were the my favorite out of all the cities and European capitals, with this year's trip, necessarily have to include the capital of Latvia, Riga; and not a city but the entire country of incredible LITHUANIA that sum is now to Poland, two countries that I recommend to those who love to travel and start to know them in full. The hotel Slon is located in one of the best places for you to go through almost everything on foot, comfortable, modern, with large rooms I recommend !!!!

"Good but not excellent"

4
30/09/2016

I have read a lot of incredible good reviews, but I cannot agree with them. The hotel is correct, not bad, with a very good location. But the room didn't meet my expectations, specially according to the Price (150€/night). Breakfast is ok, varied food and nice fresh orange juice. It's ok but overrated!

"Good location - updates needed"

3
26/09/2016

The staff were beyond friendly - helpful. The hotel is in need of updating. Some updates are in progress. Just a little reminder - if you arrive by train, ask the taxi driver to get you as close as possible to the front door of the hotel. If you depart before the breakfast time begins, ask for a travel package. It includes yogurt and various breakfast items. Breakfast is free with stay. Location of this hotel is good.

"Central location"

5
26/09/2016

Even though the hotel was being refurbished during my stay, I never felt that this affected my stay in any negative way. The location was very central, the breakfast delicious, the wifi fast, and the room just what you need for a comfortable stay. I would stay again if I had the opportunity!

"Central location but a bit too pricey"

3
26/09/2016

Was in the hotel for a short business stay. The room that I was in was veeery (almost London-like) small but I understand that there are other options. The room was generally clean but needs a bit of a renovation (i.e. shower-head did not work properly). The big selling point is the hotel's central location but this also implies that there could be some noise at nights from surrounding clubs. The lobby was being renovated during my stay but the staff did their best to cope. The restaurant was quite good. Would probably not stay again since the location is not really such a big issue in Ljubljana, which makes the hotel a bit too pricey for my taste...

"Rich breakfast menu, clean rooms "

5
25/09/2016

Perfect choice for a family trip. The rooms were clean. Everyday we had a rich breakfast after then we went on a trip by car to the west of Ljubljana. We made the hotel as a centre point for our 6-day-vacation. We were satisfied with our decision. The hotel is in the centre of the city. It is close.to the restaurants, cafes and shops.

"Well located but no sleep due to hotel party "

1
25/09/2016

Very well located and pleasant hotel (with nice sauna area at no extra charge) but there was a wedding reception on the night we stayed - the music and noise went on until 3am meaning we got little sleep as we were on the second floor. In the morning we found a letter in our room (left there in the evening when we were out) offering the use of single economy rooms if we were disturbed by the party. It's lamentable that the hotel think it acceptable to host such parties and disturb unsuspecting guests and then not even to have the curtesy to tell them in advance. I see there is a previous post about this so it's not a one-off. I have asked for a full refund from the hotel - they told me to contact someone as they couldn't do the refund at reception as I had prepaid but I told them to sort it out and to contact me - so far I have not heard from them. If you book this hotel check that there is no party due there.

"Generally functional but cramped"

3
23/09/2016

This was a beautiful building and extensive work was being done in the lobby/common areas on ground floor, so it's hard to say what this will all look like inside when it's done. Complimentary sparkling wine greeted us in the check in area. Our room was clean and comfortable but really cramped for 2 over 6 foot tall people. Bathroom shower was particularly small. Air conditioning was inadequate in our room, but not unbearable. Very quiet and no outside noises were heard. Breakfast on the 1st floor (complimentary) was extensive and extremely enjoyable. Huge selection of options aimed at American, Italian, Austrian and German guests. Overall a very pleasant hotel with helpful staff, small but generally comfortable rooms. located close to everything we wanted to see and very reasonably priced.

"Bold Design Hotel"

4
22/09/2016

Important Tip: You CAN drive to the front of the hotel even though street signs indicate otherwise.(Believe your GPS.). If you don't and have to park elsewhere the helpful bellmen will rescue it for you. Our suite was decorated in black and white with a separate seating area but faced a dark interior courtyard. The bath had a great rain shower. One real negative is that you cannot control the thermostat from your room; you have to call reception and have them change the temperature. The included breakfast was nothing special and the serving staff disinterested.

"Excellent city centre hotel"

4
19/09/2016

Work to reception area was in progress but did not disturb us. Sometimes the lifts were a problem, probably due to the work e.g. the main lifts did not stop on Floor 1 where the breakfast room is located. This meant using the side lift which was much in demand meaning a lengthy wait. Nothing too serious though. The breakfasts were extensive, but frequently would run out of something and replenishment was not very swift. Sometimes one of the fruit choices would run out, the English Breakfast tea was sometimes not available and all the rest were awful fruit type teas, and one day - worst of all - the bacon gave out. Good choice for those who like nuts etc. Superb location if on a city break, as the old town where everything happens is literally just down the road. Huge choice of places for coffee, or meals. Most of the cafes stay open till midnight and it seems the city never sleeps. We were on the fourth floor, a very nice room, and with windows closed and air conditioning on no sound at all from anything going on outside and very comfortable bed. Good size bathroom, but one of us could not use the bath even for a shower as there was nothing to hold onto getting in and out of the high sides. We would have liked to have eaten dinner in the hotel most nights, but the menu was very limited and rather pricey and on a stay of nine nights we had to eat out. Taken overall, we would certainly recommend this hotel and the reception staff were very helpful indeed.

"Best bed I ever slept in!"

5
18/09/2016

The hotel has a history dating back to the 16th century! Which makes it more boutique than modern. It's the small things that made me happy. The bed was huge. There was a pillow menu to order the pillow that suits your sleeping style best, relaxing fragrance before sleep,... Felt special, different from other large chains. We paid 118euro/night. Didn't take the 18 euro parking. Saturday pm and Sunday have free parking in the street. Otherwise 70c/hour.

"AVOID. Aggresively oversold old hotel with a grim experience of shady low budget movies from the 60s"

1
16/09/2016

By far the worst hospitality experience I've ever had. The room was old small and smelly of moist and mold, far from pictures of advertised rooms. Parquet had mold stains, curtains and furniture was worn and old. Hotel dates from 1930s and surely leaves old and worn impression. Building needs dire renovation of floors, walls, stairs... After housekeeper acknowledged the bad smell I've been offered a free upgrade to a "suite" Top floor room with no ceiling light (there were many light switches on the wall that did not work since there simply is no ceiling light so you have to walk to the corner lamps to switch them on) Brightest light source in the "suite" were neon lights from the advertisement on the hotel wall. I have asked for immediate check out and looked for accommodation in a different hotel. Front desk staff seemed friendly and apologetic, and has never mentioned a charge after my wish for immediate check out. They even mentioned they will explain to the manager why they checked me out. Four days later my CC got charged from the hotel and I had a worst customer service experience with the sales manager when I disputed the charge. This truly articulated where the overselling and customer ignorant culture comes from. Unexpected and unpleasant #BestWestern experience that has been worsened with aggressive and denying stance of the sales manager that has handled my complaint. Hungry for the profit of the one night stay he declined my request for a refund with an defensive and denying comment that front desk staff "never promised me a refund". Not promising a refund does not equal promising a charge. They never mentioned they will charge for the stay and even told me they will explain to a manager why they checked me out. Charge after four days is indeed a low ball that shows the reality of the Hotel Slon's customer service. Following this experience I will never use the services of Best Western brand #BestWestern #HoteSlon #Poorservice

HotelSlon, General Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear guest, we are very sorry that we did not meet your expectations for which you decided to make immediate check-out right after your arrival. We have checked the condition of both rooms and can conclude that in both rooms there were no cleaning nor maintainance issues. Your conclusion about old furniture is however correct, there was also one stain in the parquet floor in the 1st room which cannot be removed unless the whole floor is completely replaced. The room however was spotlessly clean and curtains are only one and a half years old, dry cleaned every 2 months. There were no mold issues as you desribed. We do apologize for possible bad smell and for the parquet stain in 1st room. As per your comments on the 2nd room, our kindly offered free upgrade to the corner suite right after your complaint, we would like to stress that the so called "neon" lights are part of LED lightning system of the hotel facade where all suite balconies are lit untill late evening and switch off at night. If guests find lit balconies disturbing, there are total black out curtains available to ensure guest privacy or to avoid any disturbance. Dear guest, we believe that our facilities, room types, room sizes and room amenities are clearly presented on our web page as well as during booking process therefore we feel that our presentation is very fair towards all our guests. We regret that you did not chose to book our fantastic totaly renovated superior deluxe rooms with state of the art amenities and of course brand new furniture. Upon your arrival these rooms were unfortunately already fully booked therefore we could not upgrade you to such a room. To conclude, we believe we have not done anything so wrong that we could cancel your booking free of charge while the hotel was fully booked for this peak season, already months in advance. Thank you for your understanding. Warm regards, Gregor Jamnik General manager

"Excellent hotel!"

5
15/09/2016

The hotel is located in a central point and easy to walk from to the old city. Our room was large, cosy, and very clean. Bedding was excellent. Staff were great in helpful advice and much help in all aspects. Free breakfast was excellent.

"Great hotel in great location. "

4
13/09/2016

My husband and u spent 3 nights at the Slon hotel. The hotel is being refurbished at the moment so reception area was not at its best. The receptionist was very friendly and helpful. Many of the staff apologised for the work. It cannot be helped as hotels need to be modernised. The room was very nice. Bathroom also good with good shower over the bath. Wifi worked well both in room and in dining room. The only complaint u have is that the way the aircon in the room works...blowing cold air upwards from what is the window sill. Fine during the day but not at night as you cannot draw the curtain. We ended up having to try and fold curtain above the blowers to get any cool air into the room. There must be a solution to this. Short curtains might be it! We had breakfast at hotel and this was very good. Apart from the usual cooked breakfast there was plenty of fruit and cereals to mix your own as well as breads, cheeses, cold meats and pastries. There was freshly squeezed juice as well as various coffee varieties from coffee machine and also good percolated variety. Staff in the hotel were all nice. The hotel is located in an area about 150 metres from the 'central circle' and entry to old town across the three bridges. The road outside hotel allow only buses so no parking. Guests with own cars can drive up to hotel but then it will be driven off and parked away from hotel. Taxis are not allowed to drive up to hotel either but park on s side road about 50 metres from hotel so guests have to walk to car. Lovely hotel and we shall stay there again if returning to Ljubljana.

"Wow. Just Wow"

5
13/09/2016

What can I say? We have just returned from a long weekend for my husbands birthday. Prior to our arrival I had contacted the hotel about our stay to ensure certain things were kept secret and man did they deliver. When we checked in the receptionist wished him Happy Birthday. Our room was fabulous, on the 5th floor with air conditioning and everything we needed. We then decided to go out and explore the city and on our return we found a bottle of fizz, some cake and some fruit with a note from the staff wishing my husband happy birthday. I was so impressed. The following day when we came back from meeting friends (another surprise) we receptionist asked how we were and if my husband was enjoying his birthday weekend. Everything was faultless at the hotel. We didn't dine in the hotel but I have no doubt that would have been amazing also. I cannot thank the staff enough for making our stay so enjoyable. When we return to Ljubljana I would not hesitate to stay here again. Amazing. I cannot say it enough.

"Under renovation but great location and service"

4
13/09/2016

We rented a car in Croatia and drove to Ljubljana. At first, we could not figure out how to get to the hotel since it is located in an area where cars are not permitted--only pedestrians, bicycles, and buses. Finally we asked someone and they told us that hotel guests are allowed to drive on the "buses-only" street and we could pull up to the front of the hotel for check-in. This worked as advertised and a hotel attendant helped us with our luggage and parked the car for us. The hotel is under significant renovation so the entrance and lobby area are all impacted. However, don't let this deter you. The hotel staff was very accommodating and friendly. Other than the lobby area and one elevator being out of service, the renovation was not a major issue. The hotel's location next to the old city is just about the best you can get. We rented bikes for the day from the tourist information center and had a wonderful time in the old city. It's like a smaller version of Paris and virtually everyone speaks English so getting around is easy. Breakfast was included with our room and it was of the highest quality. Our room was spacious and nicely appointed with all the amenities that you'd expect from a western hotel chain like Best Western. All in all, I'd recommend this hotel even with the renovation due to its great location and friendly, helpful staff.

"Nice hotel"

4
12/09/2016

Nice hotel and great breakfast. There was construction going on at the hotel lobby area but it did not bother us. Only negative experience related to the Saturday night: there was a wedding at the hotel and we could hear the music to our room until 3:30 am.

"Another great visit to Hotel Slon"

5
11/09/2016

We stayed in 2015 when the external renovations were underway and this time, some internal renovations were underway. So what? Did this spoil our 7 night stay. No, not at all. Room immaculately clean. Breakfast as last time, such an excellent choice. Staff courteous and helpful. Great regarding sorting garaging and handover of hire car. Before arrival sorted a taxi to meet us at airport and cost simply added to our bill. Close to centre and hire bikes available just over the road which are great for exploring a little further out. We just love Ljubljana. Thank you again Hotel Slon xx

"Champagne start to a champagne holiday"

5
10/09/2016

OK so this hotel is undergoing a major refurb hence I guess the meet and greet with a glass of bubbly but I can handle that any day - nice touch. Give me a good 4 star Hotel any day over a 5 star ( I am quite capable of making Coffee/Tea in the morning ) Add all these elements together and you will draw the same conclusions Reception - welcoming ( might have mentioned the champagne) car sorted, v pleasent and efficient Position - a couple of minutes from the square, the three bridges and the old town Rooms - smart and v comfortable Breakfast - quite good fun at times due to refurb it was a case of hunt the breakfast room but well worth it because the Buffett is diverse and plentiful Finally for special evening meal highly recommend the in house restaurant Slon 1552 for top class gourmet dining. So yes we have booked for later in the week for another 2 nights before we fly out of this lovely country which says it all really

"Very satisfied withBest Western PREMIER Hotel Slon, Ljubljana, Slovenia"

5
06/09/2016

Best Western PREMIER Hotel Slon, Ljubljana, Slovenia is a very good hotel, it is worth every dollar spent staying at this hotel, it is very well located in the downtown of Ljubljana and the breakfast at the hotel is amazing, the rooms are up to Canadian standards and everyone makes you feel welcomed at the hotel, I would recommend it to everyone who goes to Slovenia on business or leisure

"Location Location Location "

4
06/09/2016

Through a quirk in our itinerary we actually stayed at this hotel twice during our recent trip to Slovenia. Once for a single night and later for two nights. For the first stay they upgraded us to a king room from the comfort double we reserved during the second stay we stayed in a comfort double. As mentioned in other posts they are remodeling the lobby area and expect the remodeling to go on for a couple months more. The remodeling in no way effected our stay. Once you get beyond the remodeling this is a very good and very conveniently located hotel. The hotel is located adjacent to the triple bridge and old town area and is about a ten minute walk from the bus/train station. The staff was very accommodating happily providing maps, direction and recommendations. The rooms we had were very comfortable and clean. The beds comfortable and the bed linens first rate. The bath towels were very absorbent and large enough to comfortably wrap around yourself. Our room rate included breakfast. You had an option of ordering off the breakfast menu or selecting from a buffet that had pretty much anything you could want for breakfast. Even with the remodeling I wouldn't hesitate to stay at this hotel again in the future. Sent from my iPad

"Very Good Hotel in City Centre"

4
05/09/2016

The hotel is close to city center, a few meters from the main attractions like the triple bridge etc. Lot of restaurants and shopping areas nearby . The room we got was of Decent size with a city view. Breakfast was good with a nice and generous spread. O overall a nice place to stay in Ljubljana.

"Not good enough "

3
03/09/2016

As our visit was during some renovation/expansion works it wasn't great. Firstly, when we booked it stated 'city views'. Please see photo for our actual view! In the bar the service was very slow, breakfast was cold and often things weren't replenished so you had to wait for teapots and cups etc. One of the plug sockets in our room was coming away from the wall and the bathroom was a bit shabby in places (see pictures). We were also woken up by loud drilling and banging in the morning. Overall we were quite disappointed considering we paid £150 per night. On a more positive note, the bed was very comfortable and the location of the hotel is excellent. I think the main issue is that the description given on booking.com didn't match the reality and it would've been good to know about the building works in advance as it may have influenced our decision when booking.

"Center of Ljubljana"

4
30/08/2016

Great location, right in the very center of Ljubljana. Quick access to every attractive place this city have to offer. Breakfast was delicious and diverse. Professional and dedicated staff. Our room was quite small for 2+1. Hotel management didn't miss any chance to collect these extra euros: 10 eu elephant toy, top mini bar, bottom mini bar...

"A flawless four star hotel"

4
29/08/2016

Excellent location, a few meters from the main attractions. Friendly staff, quick to help. There was a bit of scaffolding there during my Nice spa, readily available. Great breakfast. My room was small, no view, bed mattress too soft for my comfort. But everything was clean, complimentary coffee station, free powerful WiFi, rich cable TV, bath robe,

"Close to all attractions"

4
29/08/2016

This is a comfortable hotel close to all touristic attractions. Beds are good, breakfast perfect, staff helpful. Two negative points- noisy renovation and main street, even in the night, and quite small rooms (like in London hotels), but price is very reasonable. Note wrong email in a hotel visiting cards: it starts with "reception".

"Nice hotel but average experience"

3
29/08/2016

I stayed at hotel Slon in August 2016. They are renovating the lobby area which detracts from the overall experience. My room was on 4th floor with dismal courtyard view and very close to the ventilation / aircon gear on a roof close by. The noise was somewhat annoying. I'm sure most rooms are not disturbed in the same way. A really annoying aspect of the stay was elevator capacity which is under dimensioned. My knees hurt when walking down stairs, otherwise I'd have walked to save time and aggravation. On the upside, the hotel is very centrally located and the room standard is good with relatively spacious rooms and very nice bathrooms. And Ljubljana is a delightful city which more than compensated for the hotel experience.

"Good location, very helpful staff, room a bit small but enough space to move around in"

4
28/08/2016

The hotel is in a good location in the center of the city. While my room (Room 331) was small, it was big enough to move around in. It had a TV, minibar, good Wi-Fi connection, and power socket near the bed. The bathroom had a shower (no bath) and hairdryer. There is also a convenient full-length mirror. Minor quibble: the room had no shelf on which to store a bag and the three-legged desk I used instead was a bit wobbly. The staff here are super helpful. They helped me sort out a private day trip outside the city at short notice. A nice touch is the information card on your bed when you arrive showing the weather forecast for tomorrow.

"Great location and all the facilities needed"

5
28/08/2016

Stayed for two nights in a corner room which had a nice balcony over a quiet side street. Room not huge but more than enough for me and most importantly clean. Had all the necessary features including drinks making facilities, cable TV, good hairdryer and decent sized safe. Also had complementary bottles of water which was useful when going out to explore the city in hot weather. Free Wi-Fi was good - connection stable enough to check e-mails, news sites etc. Breakfasts were really good - lots of choice and good quality food and coffee. Had dinner in the restaurant which was also really nice. Staff were friendly and helpful and the hotel location is perfect for exploring the city - literally 5 minutes walk to the river. Not sure about value as this was part of a group tour but the hotel offered all the facilities and features required and I would consider staying again if I return to Ljubljana.

"great location"

4
28/08/2016

Two nights. Great room and lovely staff - only too willing to be helpful. The big issue would be the renovations at the hotel - messy, noisy and sometimes confusing in the lobby/reception areas and the first floor.

"Best location in Ljubjlana"

5
28/08/2016

Great location right in the heart of the old town, within walking distance of the river and all the main Tourist attractions. Room was small but well appointed with everything necessary and very comfortable beds. Only dissapointment was the view from our room into the untidy back yard. Buffet breakfast was excellent and staff friendly and helpful. There is a shuttle from the airport (12 euro), which is very convenient. Ljubljana is a beautiful, clean and well organised City with lots of interesting historic sites, nice restaurants and very friendly people. Would recommend the weekly food ( restaurant) market on a friday evening in the centre of town

"KonramaN"

4
27/08/2016

Friendly hotel. Nice breakfast. Ljubljana is a small city, with smaller old town. The hotel is very well located and it did make all the difference to get around and enjoy my stay at the city. Go for it!

"Decent"

3
26/08/2016

Stayed there for a night in July. The standard double room is small, reminded me of rooms in Tokyo hotels - two people can bearly fit in a room. Bathroom is even smaller. We got a room on a noisy road, so we had to keep the windows shut. Ok, but not what I expected - stayed in Central Hotel in Ljubljana in May, which is also a 4 star hotel, and I preffer it.

"short stay"

3
25/08/2016

Hotel has very good location exactly in the centre of the city. Price is corresponding with location but not with equipment of the rooms (very old but clean). Service is good and very friendly. Breakfasts are very nice

"Love is in the air! "

5
23/08/2016

After traveling through many countries in Eastern Europe, the hotel Slon is my absolutely favorite. The rooms were spacious and high end, the staff was very hospitable and the food was delicious. The hotel is centrally located in the heart of Ljubljana and easy to find. They put a stuffed elephant in each room, something you can purchase. Three years after my stay I had misplaced mine. The hotel sent a brand new elephant to my home in the US, Florida at no charge. I will absolutely be going back and staying here.

"Perfectly located and comfortable hotel to visit the historic Ljubljana"

4
22/08/2016

This large and modern international Best Western hotel is perfectly located to visit the historic center of Ljubljana: no need for a car, the hotel offers secured valet parking for a reasonable fee (18 euros/day). Rooms are comfortable (Superior Deluxe are worth the extra expense vs Comfort Rooms), sauna and gym available on site. Really impressive breakfast, with a huge variety (world record level) of good fresh products to suit about any taste. Our room on the inner court was a bit noisy at night (rumble from air conditioning units), this should be improved at some point.

"Central location, but overpriced"

4
21/08/2016

The hotel is located centrally, in a road with limited traffic. I was given a quiet room in the 5th floor (If I didn't see the reception I wouldn't even understand there was a renovation going on). The room was extremely clean room every day, the wi-fi was very fast and had a great selection of English-speaking TV channels. Breakfast was rich and with many choices. They also offer a comfortable and cheap shuttle service to/from the the airport My single economy room was very small, there was not even place for my luggage so I had to place in on the floor. The bathroom itself was large, but the shower cabin was very small. The bed mattress and pillows were too soft for my liking. Although the room was cleaned thoroughly every day, some days it took too long for the cleaning to be over (even up to 14:30)

"Average standards hotel"

3
15/08/2016

Hotel slon is a good hotel as it is centrally located very close to the center of Ljubljana. Hotel had a medium size lubby and huge dining room for breakfast which was God and diversified. The room was of a small size however acceptable beeing occupied by a single person. The hotel also gave me. 2 way taxi coupons going to the shopping center btc and return . Rather than that I don't have much to say except probably to add that the staff were informative and helpful.

"Good location, nice buffet breakfast"

4
14/08/2016

We had two rooms. One had been renovated as was quite modern. The other a bit tired and due for a makeover. So ask for one of the renovated ones! Staff here were very helpful and professional. We enjoyed the varied buffet breakfast and its only a very short walk to the main part of town. Good value hotel.

"Great city centre hotel"

4
13/08/2016

Spent 5 nights at this hotel in July 2016. The reason I went was to go to a football match but stayed for 5 days in this lovely city. The hotel location couldn't be bettered as in the city centre near (within 3 minutes walk) of the three bridges and in sight and walking distance of the castle. City was very friendly. The room was clean with service everyday which included new towels. The shower was excellent. The bed was comply and the air conditioning was very welcoming. I had booked breakfast which was self service with almost anything you wanted. As much as you wanTed as well. Would recommend this quality hotel.

"Spacious and luxurious in superb location"

5
13/08/2016

This hotel is in a superb central location, right in the city centre pedestrian zone. It's just a few minutes walk from all of the main attractions. Our room was very large and immaculately clean. Breakfast was very good. Service was friendly. Nice bar and restaurant. Recommended.

"Good location, recommended"

4
06/08/2016

This is a great location and really friendly hotel. The staff are always on hand to help and help you. Location is great, right by all the shops, bars etc and only 25 mins from the airport. Rooms are not huge but adequate and clean with good mini bar etc. Definitely worth the stay

"Highly recommended"

4
06/08/2016

My wife and I stayed here for 2 nights and checked out this morning, This is a great hotel in the heart of Ljubljana, good location and only a 5 minute walk to three bridges where you can find plenty of bars and restaurants by the river. The room was quite small but the bed was very comfortable. The staff on reception were friendly. I cannot say anything negative about this hotel (which is unusual for me). The breakfast was mediocre but I have had worse and I would say it is pretty standard. Overall I would highly recommend this hotel, the staff on reception were friendly and I cannot say anything negative about my experience.

"Renovations spoil enjoyment"

3
05/08/2016

This hotel is in a great location but with the renovations going on it is not really a great place to stay right now There is no bar and no lounge or seating areas so people have nowhere to go when waiting for the rooms and nowhere to sit and relax before or after visits to the centre or in the evening The rooms are well equipped but the beds are a little soft and the pillows are as well even with the pillow menu If there are two of you you must go for the superior room as the comfort room is only big enough for one really Staff are helpful and friendly , we had to change rooms on arrival as first room was very much in need of renewal The bathrooms are airy and very well laid out this is the best feature of the hotel The breakfast is okay at best plenty of choice but not much that is healthy All in all the location makes this a good choice once the works are completed but not now

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest! Thank you for taking the time to share your feedback on your recent stay with us. We are in the process of doing renovations in part of hotel´s lobby and are very excited that we will have a truly upgraded and enhanced lobby in just a few weeks. Works were done mostly with minor noise, and interior experience of the hotel is not affected. We are surprised to read that you found bed in our Comfort rooms too small for 2 people while most of beds in Comfort rooms are 180 x200 cm in size, some of the 160 x 200 cm. It is true, that our new Superior Deluxe rooms offer ultimate comfort experience even for the most demanding guests. On the other hand, we are glad to hear that you enjoyed our high standard service, and most central location, ideal indeed for both business and leisure travelers. Ljubljana is lovely, cosy capital, and most of the city attractions are only few steps away. We hope to see you again soon! Branka Jankovi?, Public Relations Manager

"Great hotel"

5
02/08/2016

One of the best hotels I have ever been to. Top professional service. Great breakfast. Room was very spacious with complimentary water. All toiletries are Loocitan which shows the high level of the hotel. Nice pillow menu and amazing beds Walking distance to all ljubliana sites. Valet parking 18 euro per night Bottom line top star hotel

"Very nice and friendly hotel in perfect location "

4
02/08/2016

We stayed here in the hight of the summer season and despite this service was very good. Valet parking for Eur 18 per 24 hours, good if not excellent breakfast, spacious rooms with good bathrooms and some nice perks like chocolate, dressing gown and a room umbrella (!). Good beds and a lot of TV channels. Perfect location close to the old town, which is very beautiful and lovely to walk around in for a day. You have to try the Slovenian ice cream, innovative tastes and super good!

"Great hotel!"

5
29/07/2016

It is a great hotel located near old city center. The breakfast was very good. The room was renovated and with all falicities: l'occitane products in the bathroom, coffee machine and complimentary water. We had a great time in Ljubljana! We will be back!

"Would stay here again."

4
29/07/2016

The hotel was undergoing some improvements to the reception area which I am sure will only enhance this very pleasant hotel. The staff were delightful, the breakfast way better than most and the rooms as you would expect from this type of hotel. The location is excellent for the river side and Tivoli Gardens. There is also a pub next door which is great for that late night cap before bed.

"Best Hotel breakfast ever!!!"

5
28/07/2016

Very nice! Very pleasant and helpful staff! Without a doubt the best breakfast ever! So much choice and deliciously fresh! Beds are comfy - rooms are a good size. Worth trying the Thai massage - highly recommend it. I shall definitely come back again!

"High class, lower part under renovation"

4
28/07/2016

Very nice hotel indeed, the location is superb! Lower floow was under reconstruction, so it was a bit disappointing. My room was quite small, but ok. The only negative thing for me was that I was able to hear quite a bit noise from other rooms, thin walls? Breakfast was a plus!

"Really good"

5
28/07/2016

Nice staff. Really great location. Just walk out of the hotel and you are on the 3 bridges lane. Glass of champagne when entering the hotel. Great running location in the park nearby. Unfortunatelly poor gym in the hotel. Good beauty stuff in bath.

"Great location in the heart of Ljubljana"

4
27/07/2016

We chose this hotel in the heart of Ljubljiana even though we understood that the hotel is going through a big refurbishment and we were not disappointed. Location was fantastic and minutes walk to everything you need to see and the bar in the restaurant is a great place for a few drinks to start or end the evening. Staff were very polite and the rooms were a decent size. Breakfast was included in our package and very worth ensuring that you start the day with this. Overall the impact of the refurbishment was limited to the reception area where you really only go in or out so no big deal. Would certainly recommend for a long weekend stay.

"Very helpful n pleasant Staff"

5
26/07/2016

From my first minute in this hotel I knew my stay is really worth it as my check in was so smooth n received an upgraded room .. Staff are very helpful n pleasant which is a great behavior you find every where in Slovenia .. Location wise I very much recommend this hotel.

"The place to stay in Ljublana"

4
23/07/2016

This was rumored to be one of the best hotels in Ljublana, and lived up to its reputation. Extremely high Quality and class through and through. THis should have been a five star hotel. Located 30 meters from the old city center, where all the good stuff are, it is basically in the old town it self. Very polite and friendly staff who greated us and brought our luggage to the room. Good, plentyfull and tasty breakfast. Only complaint is we forgot som clothes in our room when leaving. When we returned for them after an hour, the room was occupied by new guests and the staff swore the clothes had not been found. But all thing considered, you can safly come here. Enjoy.

"Will be excellent when refurb complete"

4
22/07/2016

Stayed for five nights in reburbished area of hotel (superb), toured wonderful Slovenia then returned for final 2 nights and stayed in non-refurbished part - not quite so good. Overall staff excellent and friendly, breakfasts superb and location unbeatable. Hotel doing its best to make refurbishment process as painless as possible for guests. Well on the way to being a truly excellent hotel.

"Hotel Slon is the place to stay"

5
20/07/2016

I can't speak highly enough about Hotel Slon. It is centrally located in Ljubljana, the hotel staff is friendly and goes out of their way to be helpful. They are very enthusiastic about Slovenia and are full of personal insights into places to see and places to eat. We couldn't have asked for a better place to stay.

"Excellent if you stay at Superior Suites ..."

4
18/07/2016

Very disapointed with my room requested for an upgrading and after 60 Euros extra got an excellent renovated suite; 3 times bigger than my original room. Really amazing and with all features and luxury you could expect. Service at Hotel is quite good and Breakfast is of good level, not exceptional. Hotel location is perfect; just 20 meters from main square...

"Excellent hotel"

5
17/07/2016

Stayed with family July 2016 Location: Excellent location about 2 minute walk to Old Town and river (Triple Bridge). Plenty of amenities- department store opposite with supermarket in its basement, plenty of restaurants, close to all the main sight of the city. Hotel: Surprised on arrival to find that the hotel was undergoing renovations! The lounge is very bare. This was not mentioned anywhere on booking.com where we booked or the hotel website! The hotel did post apologies at the front desk and offered complimentary water and sparkling wine at reception. Aside from that, Hotel Slon restaurant looked beautiful- although we didn't dine there for dinner the menu looked good. When we enquired re shopping centres of the city- we were informed that for the summer promotion- The hotel ran a promotion with City Park Shopping Centre where they gave two coupons for complimentary travel with Laguna Taxi (one of the older and more reputable taxi firms of the city- 1 coupon to get there, 1 coupon to return. journey took around 10 minutes by car one way) You need to inform the staff when you wish to go- they will call taxi and on return either you can telephone taxi directly (phone number on coupon- they spoke good English when I called) or I was told taht you could go to the information desk at the shopping centre and staff there will request taxi for you.) Staff: All very friendly and helpful. They kindly facilitated the trip to City Park shopping centre :) which had plenty of shops and good selection of restaurants including a food hall. Room: We requested a quiet room when we booked and were delighted to be allocated a room on the 5th floor which had its own little branch of corridor. It was indeed super quiet (the quietest room I've ever stayed) and couldn't hear any noise anywhere! It was clean and modern. Plenty of plug points. Free wifi throughout with good connection. The bed and duvet was very comfortable. The hotel offered very thoughtful service including a pillow menu, foam ear plugs, chocolates on both evenings we stayed with a weather card for the next day! (wow!), slippers (bonus!), electric kettle with tea/coffee facilities (a must for me but rare to find for some reason in many European cities), a large complimentary umberella for rent in the cupboard during your stay (10 euro if you wanted to buy it- impressive item and very considerate- came in very useful with the rain we experienced). Room also had a safe, a fluffy dressing gown (which you could purchase if wished) and a fluffy elephant on the table (which could be purchased for 10 euros). Food: we booked breakfast during our stay. Good selection of hot and cold items- including bacon, sausage, eggs, pancakes, grilled vegetables, salads, cereals, nuts, museli, yoghurt, bread, pastries, fresh fruit (pineapple, kiwi, strawberry, melon), juices, tea/coffee. There were different items for the two days we were there- Saturday was def better for choices- There was a fresh orange juice squeezer put out on the Saturday (cut your own orange into two- 4 halves = 1 cup of juice) but wasn't there the next day. :( There was also salmon slice on toast, 4-5 pastry choices on the saturday but neither were there on sunday :( One thing to mention is that certain taxis/transport services can't seem to access the front (Slovenska Cesta) for some reason-this was confusing as it seemed fairly inconsistent with some taxis (including the vehicle I travelled in on arrival to the hotel) able to drop guests off at the front door but others (even those from the same firm) unable to do so- one driver mentioned something re special permit so you may have to do a short walk from the next street if you're dropped off there. Overall the stay was thoroughly enjoyable, highlighted by the thoughtful and considerate touches. Big thank you to all the staff :) I would whole heartedly recommend this establishment to anyone visiting the city.

"Very Close to everything"

3
17/07/2016

This hotel is walking distant to restaurants, bars, icecream parlours, and tourist spots in Ljubljana plus it's near SPAR. They have a small gym and sauna if you just want a quick exercise. It's not busy at all. The aircon could have been improved in the room but everything else is clean and comfortable. I would recommend their Egg's Benedict for breakfast! Be warned as you have to wait 20 minutes for it but you can help yourself with the continental breakfast and freshly made orange juice.

"Old, but well kept hotel with excellent hospitality"

4
16/07/2016

The Slon Hotel has an excellent location in the city center of Ljubljana. The hotel is old, currently under renovation (the lobby), but well kept, very clean and with lots of tiny symbols of hospitality. The reception desk staff is absolutely ready to go the extra mile.

"Smelly rooms. Good location"

2
15/07/2016

The hotel is outdated. They are renovating but they should have done that long ago. Maybe they could give a discounted fare while under renovation to compensate. Bad/dated ventilation gives the rooms a moldy smell. Had to change rooms twice because of that. The staff is friendly and helpful but I wouldn't stay here again.

"A very good hotel in a central location"

4
15/07/2016

The location . Room and amenities were a definite plus, the renovation was a killer. It's very centrally located . The hotel team couldn't do enough. Still but till he renovation is over don't even bother.

"Probably the best Best Western in the world."

4
14/07/2016

I did not plan to stay here but a friend convinced me. "It is not a typical Best Western." They were right. A large hotel just steps from the Old Town, the location is great. The hotel is undergoing lobby and room renovations. My business class room was completely remodeled and modern. Strong wi fi and strong air conditioning. Two large flat screen TVs. Sound proof Windows so the room was very quiet. L'Occitane amenities. Large and comprehensive breakfast buffet. Very helpful staff. The renovations are way beyond a typical Best Western, I wonder if there will be a name change soon. Definitely worth booking if you can get a renovated room.

"Good location - tiny rooms and baths"

3
14/07/2016

We walked with our luggage from the train station and the location is convenient to the historic area and river promenade. The breakfast buffet is good and ample. But the double bed seemed smaller than international standard, the room was so small it was hard to maneuver around the bed and the shower/bathroom was tiny.

"Perfect central location in a beautiful city - book the shuttle bus though!"

5
12/07/2016

Firstly, if you've never been to Slovenia, it is truly stunning, and Ljubljana is a beautiful city - certainly the old city centre. I was lucky enough to visit in Autumn, Winter and Spring and traveled east, way up into the hills. The changing scenery in each season was amazing. My advice is to pre-book the shuttle bus from the airport, as this will save a small fortune (maybe 15 Euros on the shuttle vs about 50 euros in a taxi). This can be done by contacting the hotel directly. Also, if you have spare time make sure you see as much of the central city as possible - the climb up to the castle is certainly worth it for the magnificent views over the city and towards the mountains. The hotel is perfectly located about a 3 minute walk from the 'Triple Bridge'. If you fancy paying a bit extra for food, the hotel restaurant is perfectly good, but there are so many eateries a short walk away, it's a shame not to at least check your options. First impressions are excellent and the staff are very professional, friendly and helpful. Rooms are great and the beds provide excellent sleep quality. They also provide robes should you wish to visit the spa. The spa is fairly minimal but perfectly adequate - and the gym could be described pretty similarly. There was plenty of choice for the breakfast, to cover all tastes. There's nothing I can really pick to fault this hotel, so 5 stars it is. I have been on more than one occasion and recommended it to colleagues, with no complaints from them either.

"Great location and amenities but for the noise of building"

4
11/07/2016

As others have said the location is ideal, the hotel itself is definitely up to standard but they are renovating. Whilst they waited until 8am to start work, on Wimbledon men's final afternoon they were using a hammer drill that made it impossible to hear the TV. After two calls to reception we were told it would end in 15 minutes. It did and luckily Andy Murray won. It should be mandatory that hotels advise when they are renovating so you can decide if you want to stay. Renovations have to happen but you should be given the choice.

"Under renovation..."

3
11/07/2016

When we walked in the hotel Slon Lobby I was surprised to see construction and workers. Its true the hotel could need a little upgrade but it was not clerly stated on booking.com. The staff was extremely helpful with the car, luggage and we received a nice upgrade. The hotel is also nicely located, close to all attractions, shops and restaurant. The beds were very comfortable. Unfortunately, the work continues even on saturday mornings which was not great... If you book at the hotel, request a high floor. They provide hear plugs but it cannot help for the vibrations... I believe the hotel will look very nice once the construction is over, I will probably go back. The dog was nicely welcomed.

"Very good city centre hotel"

4
10/07/2016

If you want to stay somewhere comfortable and close to the old town in Llubjana then the Hotel Slon is a good bet. The staff are very helpful and friendly and the rooms very comfortable. The hotel offers a shuttle service to the airport which very convenient. The breakfast is exceptional. The only reason for not giving it a five star was the view from our window, which looked onto a delivery yard but other than that, it was great and very convenient. I'd stay here again.

"Hotel Slon: elephantine by neither name nor nature."

3
10/07/2016

There's lots going for the Hotel Slon: it's central location in Ljubljiana; its friendly and attentive staff who can't do enough to help you when things don't go according to plan; and its name, which translates as Hotel Elephant and is manifested as a trail of wire-frame elephants throughout the decor. It's very funny, although clearly they don't have the same memory capacity as their counterpart on the African savannahs. What the hotel forgets to tell you when you book is that they are at the start of a 5 year renovation programme which entails builders throwing scaffolding around all day long outside from 7am on a Saturday morning, as well as during normal working hours during the week. This makes it impossible to sleep through with any degree of comfort and I was left feeling tired and irritable over the 24 hours I stayed there. The staff were very sympathetic and offered me a bottle of cava which I thought would at least be a way of getting to sleep quickly. But I didn't fancy the subsequent hangover so declined the kind offer. I would have preferred a change of room or refund but neither of these were forthcoming. So if you stay at the Slon - and there's lots of good reasons to do so - just make sure you get a quiet room or ask for the cava before you arrive. It'll help you forget the crash bang wallop of scaffolding falling apart and drills drilling their way into your sanity which will accompany your stay.

"Fab hotel in perfect location for the city"

5
10/07/2016

This hotel is beautifully decorated and the amenities are of the highest standard - very spacious room and bathroom, huge bed, fabulous linen sheets and very effective air conditioning. Really exceptional breakfast in lovely room. Very efficient valet parking service, which makes things so much easier when you in the middle of a city. Great location for a few minutes walk to all the major city attractions - we were lucky to have had a food fair in the marketplace, which was serving fantastic foods from many local restaurants.... great ice cream too!!!

"fine service and a comfortable stay"

4
05/07/2016

our first visit to Ljubljana was made better by the fine service and the people at the Hotel Slon...they were very busy and in the middle of some construction, but they made our visit very comfortable

"Hotel in Ljublana"

4
05/07/2016

Room was clean and service on front front desk excellent. They help us for booking restaurant , taxis etc.. So generally very helpfull people. When we game to the Hotel very early by car they took our car to their carage and we got room Inspite we were so early. Recommendations if you need city holiday with good hospitalities

"Excellent location, great food."

5
05/07/2016

I always stay there when I visit Ljubljana. It is located in the main center, walking distance to everything you need. Great rooms, polite stuff, and very clean! Breakfast is one of the best so far, lots of different food and drinks.

"Good to Satisfactory"

4
04/07/2016

We visited the hotel for business in May 2016. The hotel is perfectly located in the city with very easy walking around. The rooms are good and clean but rather small. The breakfast was very very good with many options and very fresh. Would definitely suggest.

"Great location. Okay hotel. "

3
30/06/2016

You can't beat the location. You're a block from the main square and the Triple Bridge. Hotel was going through some much needed renovations. Hotel lobby staff was not overly welcoming. However, the gentlemen outside who took care of our car and our bags were most helpful and quite friendly. Rooms are a bit outdated bit comfortable. Air conditioning does not go as cold as I prefer at night. Breakfast was very nice and included. I would stay here again just for the amazing location.

"Small room"

3
27/06/2016

I am little bit dissapointed... We booked Economy double room ( price was 95 euros) but size is like for single. No parking availible. Good thing is location, in the midle of down town. Room is clean, air condition , TV, mini-bar etc. and that's it.

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest! Thank you very much for your feedback regarding your recent stay with us. Your opinion is valuable for us and we appreciate it very much. Please allow us to explain you that you have booked an economy single room, 16 m2 in size. You were informed of the room size together with room photos during your booking process. We agree that the room is smaller in size at affordable price but with all amenities and acceptable for short visits. Please be informed that we have many larger room types, which we suggest to book for more comfort. We do hope that you will have the opportunitiy to stay here again to experience other rooms, we would highly recommend you our Superior Deluxe rooms - fully renovated luxuriously appointed 32 sqm rooms with living room area and signature ‘‘sweet dreams'' bed concept with 400 thread count linens and luxurious marble bathroom with walk-in tropical rain shower. Please be informed that we do provide Valet Parking for all our guests, We are sorry you missed that information. We do, however hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards, Branka Jankovi?, PR Manager

"European Train Trip"

5
23/06/2016

Arrived in Ljubljana after a short train journey,(by comparison, around 14:00. Short fifteen minute walk to the hotel through a safe business district. Reception area and bar undergoing refit, however, reception staff very courteous. I was asked if I was travelling alone and would I mind if I was allocated an economy room, the hotel was very busy with a large seminar, on the proviso that the following night I was upgraded to a suite. I agreed and complimentary champagne and chocolates were sent to my room. Although the bar is closed I was offered the opportunity to take a drink in the restaurant should I wish. The economy room was quite small but well appointed with a mini bar, desk and the bathroom was more than adequate for a solo traveller. Complete with the Best Western elephant!!! Wandering around the town that afternoon was a delight, the hotel is perfectly situated for the centre, The Three Bridges, shops, museums, the market, the canal, cafes and restaurants. Ljubljana is clean, very friendly and I urge you to visit. Excellent breakfast, with cereals, fruit, pastries and a cooked selection and off out for the day. On the funicular railway to Ljubljana Castle where there are fantastic views across the city. Coffee shop and restaurant swell as gift shops make the a must do when in Ljubljana. I returned to the hotel later that evening having sampled the local hospitality and to my delight found that I had indeed been upgraded to a corner suite with a balcony. Very large lounge area, large flat screen TV, mini bar, desk, sofas, armchairs, coffee table very large bedroom with King Size bed and robe, slippers, safe etc. Booked a full Thai body massage in the health club via reception. Very professional service from a talented Thai masseur at around 70€. Early departure the following morning with a swift and courteous check out. This is a fantastic hotel in a fantastic city!!

"Great location, great service"

5
22/06/2016

Travelled to Ljubljana for the first time. After getting picked up at the airport by the hotel, we arrived outside the hotel about 30 mins later. The hotel is in a great location right in the city center, with walking distance to Old town, shops and the bus station. Upon arrival we were greated with a complimentary glass of local bubbly before check in as an apology for the inconvenience of renovations at the hotel. This at first filled us with dread, thinking there would be disturbances while work was being performed. But to be honest. the rooms are fairly insulated and we barely noticed that there was work going on at all. The staff at the hotel were really service minded, and no request seemed to big or small. Service was always provided with a smile :-). If you are a breakfast person, this hotel is for sure for you. The breakfast not only lasted until a very amicable hour (11 am), it has a great selection of hot and cold dishes, along with a la carte. Also a wide variety of teas and coffee.. And again, the staff working in the dining area provided a great service. Besides clean rooms, great location and fantastic breakfast, the hotel has a small spa and gym area. The spa is very small, more a massage room.. But the massages were great. The gym was also very small. However it contains a lot of modern Technogym equipment and a good selection of free weights. Certainly sufficient for purpose. Overall, I would say: Staff-keep up the good work, your service made a difference. And, if you are looking for a good hotel in the centre, this would certainly be one to consider. I would visit again

"comfy"

4
18/06/2016

very nice hotel comfy and proper. They had a little construction going on in the lobby we were not disturbed. Had a great view to the castle but a little noise from the central ventilation system. great water preassure ;)

"Wonderful stay"

5
16/06/2016

The hotel is currently undergoing renovation but, based on our experiences during the renovations, I wonder why because it was terrific as is! We had a lovely dinner at the hotel restaurant; the location nof the place is unbeatable; the staff go out of their way to be helpful and friendly, the room we had was incredibly quiet and well appointed, and the breakfast was out of this world.

"Very comfortable "

3
15/06/2016

I stayed here for the first time recently and found it clean and comfortable. On the plus side My second floor room was well equipped and the bed comfortable. Breakfast was good and I found all the staff helpful. I am afraid I do speak an Slovenian and everyone's English was good which was useful for a British visitor. The best thing is the location which is great and the city is charming indeed. On the minus side my room had some lights not working which I'm surprised has not been picked up; and when I returned later in the day for my luggage before flying out it was pretty difficult to change. I had to go up to the sauna with my case which was a bit bothersome and uncomfortable. But these are picky points and I would stay there again.

"A pleasant surprise in Ljubijana, Sloverna."

5
05/06/2016

We had a wonderful experience at this hotel in Ljubljana. It was in the city center which is a pedestrian walkway. It was so nice to walk to town, less than five minutes for dinner or dine at the hotel which has a great menu and the service is exceptional. All in the hotel speak English so there is no problems with communication.

"Excellent location"

5
03/06/2016

Really nice hotel within a minute's walk of the centre of town. Very modern, clean rooms, excellent breakfast, helpful staff. It rained the whole time so the fact that they provided umbrellas in the room was an added bonus!

"Very nice hotel well located downtown"

4
31/05/2016

After some works, now nice refurbished rooms, modern and well equipped. Free internet. Large choice at the breakfast (from 06h00 to 11h00) Sauna, steam-room and relax room (from 15h00 to 22h00) above the gym. The staff speak a good english and always ready to help and serve you. I will recommend that hotel for sort or long stay.

"Good value in city centre hotel"

4
29/05/2016

Hotel centrally located near all the major attractions. I had a single room which was small, but clean and comfortable, and well supplied with toiletries etc. More than adequate for my needs. Staff were very pleasant and helpful, with the check-in desk worthy of particular praise. Breakfast which is self service, had good variety and is served every day until 11 am. Hotel also provides a minibus transfer to Ljubljana airport for €9, booked through reception.

"Very Central"

5
23/05/2016

Very good hotel , bed and pillows very comfortable.staff very friendly, good position easy to walk anywhere in the old town. Good breakfast would recommend. The hotel provided slippers and robes as well as use of umbrellas, which we needed as it rained almost continually whilst we were there.

"A very lovely hotel situated on a good location."

5
20/05/2016

Situated at the edge of the old town, Hotel Slon gives a good location for exploring the old town and going forward to the park. The staff is every helpful even during the time I was still in the Philippines. The concierge helped me find the best train back ti Vienna and was very helpful in our travel. The breakfast buffet was also great and so are the rooms. We stayed in a triple and the bed was comfortable. I loved my stay in Slon, we even bought the stuffed elephant doll in the room.

"In the HEART of Ljubljana"

5
19/05/2016

My room was older with authentic wood floors. It was still very clean and comfortable. Staff went out of their way to help us out with the rental car and parking. They answered all of my email prior to arrival and were smiling and friendly throughout our stay. Breakfast buffet was delicious! Literally one minute walking from the heart of Ljubljana: the Tromostovje and the Franciscan church. McDonald's right around the corner! Great value for money.

"Adequate hotel; lovely city"

3
18/05/2016

The Slon hotel is perfectly adequate but lacks that feeling of comfort or welcome . We had a standard room which again was adequate,but we found it a little small. A couple of times we had to chase up services for tea,milk,bathroom toiletries. There was no separate bar and no lobby as such to sit and watch the world go by. The staff were polite and efficient but lacked the personal touch. We thought the restaurant was expensive ,but Ljubljana is not a cheap city to dine in;we were paying on average £45-50 for a meal for two,not including wine but perhaps a beer . Compared to cities that do not have the Euro this is a lot dearer. Breakfast is buffet style and we don't like this . Only one inefficient toaster! The cooked food did not seem very appetising to me,a bit greasy and coldish. If you like European breakfasts you will most probably like it. The location of the hotel is excellent ; all the best parts of the city are a short walk or the city provides a free electric buggy service that will call at the hotel or wherever and transport you to where you want to go in the centre. The castle is a very nice way to spend a couple of hours. There are museums,a zoo a short bus ride away,theatre and of course the riverside cafes and restaurants . The food is well presented and skilfully cooked and service is great but as I say, not exactly cheap. The food by and large did not appeal to us but we have very conservative taste. Having said that we had a good pasta dish and a very nice goulash. Not to be missed is Lake Bled. This is absolutely stunning. The lake is crystal clear,the backdrop is the snow capped Alps. In the little village are plenty of cafes for a leisurely break. Excursions to Bled are available but we took the bus which was cheap and comfortable. It is best to book the journey in advance; it takes about 1.5 hours to get there through lovely countryside. Ljubljana is one of the cleanest,quietest ,loveliest cities we have visited; traffic is actually not allowed in the city but watch out for cyclists ,they are everywhere. Also a short trip down the river on the pleasure boats is relaxing. We got the impression that not many British go to Ljubljana ,might be wrong, but I think that it will definitely catch on once it's beauty becomes more well known . We had a lovely peaceful and relaxing time and will go again but to a different hotel.

"Great location, friendly staff"

5
17/05/2016

I stayed for 3 nights with my husband. The staff was truly helpful and friendly. Breakfast was great, so many things to choose from. The hotel is very centraly located and lots to see and do close by.

"Great location, cosy rooms"

4
16/05/2016

The hotel is indeed very well positionned in the city center. The rooms are very clean, the furniture is outdated, first time I entered the room I felt like going back in my childhood room at my parents. However, in the end that was a small detail, I appreciated more the services, the cleaning, the small items provided in time and detail (including the weather forecast, the good night chocolates and the ear plugs). The breakfast was very good and I suppose the restaurant is on the same line. I would recommend this hotel, the quality offerd in the given price is a very good report!

"Good location but average"

3
15/05/2016

The hotel is located at the city centre and is convenient to walk to many city center attractions. The check in and out speed is efficient. The free WiFi increases the satisfaction. The room was outdated and not so fresh due to the smell of the carpet or no chance for fresh air due to lack of windows opening to outside. The amenities were enough and room was well prepared also for our child. It would be better to ask for valet parking with a cost of euro18/day otherwise you would need to turn around with a risk of penalty due to the city center traffic regulations. The breakfast was enough for several tastes. The staff is friendly and helpful for all questions. I suggest for all purposes after the construction finishes.

"Best stay ever"

5
13/05/2016

Stayed at Hotel Slon for one night in May. Room, service, breakfast, the whole package was simply exceptional. Big, well-equipped room in great condition and really really clean, huge bathroom with bath tub, shower and window view into the room itself. The manager Željko Vrhovac provided us with service that went above and beyond. We were surprised by a bottle of sparkling wine arriving back at our room after touring the city. Breakfast offers a vast choice, all of it small bites of heaven. Service there exceptional again. Staying at Hotel Slon is 100% recommendable, my best hotel experience so far.

"Central hotel"

4
11/05/2016

The location is nice , very close to many places around , good for business , clean and acceptable for the middle class people. However prices increased dramatically due to events in the city. Good restaurant and quite many bars around so you won't be bored

"Great location; good rooms"

4
09/05/2016

We stayed for four nights at the beginning of May. The hotel is very convenient for everything that Ljuljana has to offer. Staff were helpful and courteous. We had a room on the 5th floor facing the street. You can still hear some noise through the new insulation but not enough to be a serious problem. The room has plenty of space and storage and a large bathroom with all the usual amenities (shower over good sized bath). Breakfast was just about OK for a hotel of this standard/cost. Internet works OK in the rooms. Overall, I think it was a bit on the expensive side - possibly because costs rise in the week, presumably for business customers.

"Hotel Slon"

3
07/05/2016

Convenient location close to town centre. Easy walk to all the main sights of Ljubljana. Staff are friendly and helpful. Good buffet selection for breakfast. Our room was clean but tired, however renovations are in progress which should help.

"Location, location, location"

3
07/05/2016

Very well located hotel, close to Triple Bridge, old town and the river. Central with easy access to all the tourist spots. The hotel is currently undergoing renovation, which the rooms certainly need. It is clean and tidy, but the rooms are certainly dated. Wi fi works well and breakfast was well appointed, but the rooms are in need of updating.

"Excellent position but dated bathroom & poor breakfast lets it down"

3
07/05/2016

In addition to the title above the rooms are spacious & the bed large & comfy with the optional turn down service too. Internet isn't terrible nor great either but it works. Staff are really helpful & mean well. I'd stay here again if only for the location as it's very close to the 'market area' for drinking & eating out, well positioned for shopping & a 3/4 min walk down to the very picturesque river area.

"Right in the middle"

4
06/05/2016

100 metres from the Triplebridge, this is very central. Value for money. Economy room is great for a single occupant, two can easily fit if travelling with small suitcases. Ameneties include the usual soaps and creams (containing perfume), vanity kits, ear plugs and coffee/tea maker. Bedding is a duvet/comforter, pillows come in four different types of firmness. Quality linen. Firm bed. Hardwood-floor. Plentyful breakfast, however, bread is so-so.

"Great location, friendly staff"

5
01/05/2016

The hotel has a really excellent location, near to everything. Rooms are renovated and nice. The staff was extremely helpful, recommended many things to visit. The sauna is also very nice and calm, after a walking day nice to relax. The wifi worked everywhere well. It was a bit cold in the huge breakfast room and in the room itselfs too and we were not able to regulate the heating. The street of the hotel is basically limited for busses but hotelguest can drive in as well. We didnt know it so when we arrived we had some troubles to come to the hotel. All together a very good choice for its price.

"Great rooms, great location"

5
01/05/2016

We stayed at Best Western during our trip to Slovenia. I was almost put off by the name...in the states, we thing of Best Western as nice enough, but not luxury. Not the case here...this hotel is very nice, with big, comfortable rooms and excellent service. I thought the stuffed elephant they put in the room in honor of the hotel's name was adorable and I appreciated the bit of hotel history on the elephant's tag. And the location is excellent...right around the corner is the old city with all you'd want to see in walking distance. Definitely a good choice.

"Old lady"

4
01/05/2016

Hotel Slon is centrally located and probably has the best location among all Ljubljana's hotels. It's interior is nice, but you can clearly notice it is a bit dated. It seems that they are trying to keep it up to date, but that is not the same as a complete overhaul. Definitely recommended if you want to be in the center of Ljubljana.

"Spacious with good service!"

4
29/04/2016

Hotel is centrally located, just the corner of the street with major stores like the mueller, H&M and minutes walk to the pink church. The hotel provides nice robes, pillow menu, a nice gym, sauna and Thai massage. Massage is ok as compared to actual Thai massage but sauna and gym are of standards. Breakfast spread is good and the service team provides dedicated service. Downside would be the room is quite aged. You can notice it from the flooring, items in the room, shower area etc.

"Long weekend in Ljubljana"

5
29/04/2016

Room was quite small, but enough spacious for one person. Breakfast was excellent and was served almost until lunch time. The personnel was very nice and helpful and You could get lot of information from them. Location was excellent. You can reach all the main attractions of the center by walking. Sauna depatment was nice and clean. Restaurants menu was very good and local wines as well.

"Beaut hotel"

5
21/04/2016

We had a large room. It was clean with room to move. The hotel staff were terrific and happy to answer any queries we had. There was a good breakfast each morning. The city centre was literally just there, the river, the bridges, cafes, bars, restaurants.

"My second stay and would always stay here in Ljubljana "

5
19/04/2016

The staff are great! The rooms are spacious! Breakfast is giant with anything you could possibly desire! The lady that runs breakfast is an absolute delight to see every morning! We love hotel slon! I would highly recommend!!!

"Excellent hotel"

5
17/04/2016

This hotel is just an excellent one in this small gem called Ljubljana. Located on a pedestrian street only a couple of minutes walking away from the Triple Bridge it may my stay very pleasant. The room I stayed in was a bit small but it was very clean and the had a great view over the pedestrian road. Very enjoyable stay.

"Excellent hotel in the centre of a beautiful city!"

5
04/04/2016

I cannot rate this hotel highly enough. Everything was perfect, location - right in the pedestrianised centre of Ljubljana, rooms- very comfortable beds and good bathroom facilities. Breakfast is just fantastic - as mentioned by several other travellers. More choice than I've seen anywhere else in Europe. Location really is key as well, within walking distance to everything within the city centre. We stayed when it was boiling in August, 2015 and found the hotel very comfortable in terms of temperature. Cannot fault this place. I would gladly stay again!

"Amazing stay in central Ljubljana"

5
03/04/2016

We stayed at the Best Western Premier Hotel Slon for 2 nights and can only say WOW for the location, it is mostly pedestrian zone and is the place where life is happening. The breakfast is so far the best one I have eaten in Europe, so rich and delicious. The room was clean and a nice view down the main street. The only problem we had that the wifi was really weak and could not stay on in for a longer time but it did not bother since we were not in the room most of the time. And a special thank you to Igor and Irena on the receptiom who were really helpful with information and our needs. I raccomand this hotel and ee shall stay here next time. Hvala! :)

"Refurbished and revitalised city centre hotel which offers 5 star luxury in modern well equipped rooms"

5
02/04/2016

Since I last stayed there, the Slon (Elephant) Hotel has started a major programme of renovations which are almost complete ( no construction noise!). My third floor room was actually a small suite with separate sitting and working area and large bathroom with separate shower. The bath was big enough for sharing. Two flat screen TVs and full charging points, coffee maker, mini bar and goodies and kettle competed the ensemble. L'Occitane toiletries were generously provided. The bed was new and high thread count cotton sheets and duvet plus pillow menu guaranteed a really good nights sleep. Breakfast was excellent with very generous buffet which included proper sized croissants and fresh squeezed OJ. There is a small spa which includes a sauna and Thai massage salon. Great fast and free wifi. Probably the best Best Western I've ever stayed at.

"A disastrous stay..."

1
30/03/2016

This was my 5th time in the same hotel. I stayed in hotel Slon in 2005/6/7/8 & 9. Back then the hotel was nice or we had a nicer room. This was the oldest most disgusting and smelly room I have ever stayed in. The sewage water was coming up in the bathroom and room was smelling really bad, it was small, dark, and old. We arrived at midnight but were so disgusted and slept so bad that left Ljubljana after a night. The location is good, the breakfast is still decent and they have nice products (shampoo, soap, so on...) in the room. I wouldn't stay again.

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest! Thank you for taking the time to post review about your recent stay at our property. We regret to note that we were unable to meet your expectations on this occasion. In regards to your review I welcome you to contact us directly so that we may fully investigate your experience. We do regret that you did not reach us with your concerns during your stay with us, so that we may immediately take care of your concerns and change your room. I am sure you would rank us far better than 1 star. Looking forward to hearing from you, Branka Jankovi?, Public Relations Manager

"A true superior 4 stars"

4
29/03/2016

Ljubjlana don't have 5 stars at disposal but have a few very nice 4 stars and Slon hotel is one of them. Room are nice but I recommend to take the deluxe room (32m2 ) because the standard room is a bit too small for family ( only 23m2 ) Staff are very friendly especially to children. The restaurant is really nice and the lunch menu is a great value for money. The lobby hall feels a bit too cold and the corridor. Really satisfied and will certainly come back next time. Regards

"Ver good"

4
25/03/2016

Visited the hotel for business with my wife. The hotel is ideally positioned at a very convenient place rigth at the city center. The hotel is very good in general. Internet access is high speed and avaiable for free everywhere. The hotel is clean and quiet. Highly recommended for business or leisure.

"Being upgraded, but comfortable."

4
20/03/2016

Pleasant staff makes the reception very nice. Rooms were large but a bit dated, and there is a lot of renovation in progress. Clean and comfortable. Everything worked. Nice breakfast was included. Great location in old town.

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest! Thank you very much for your feedback following your recent stay with us. We are truly pleased you enjoyed our high standard service, delicious breakfast and most central location, ideal indeed for both business and leisure travelers. Ljubljana is lovely, cosy capital, and most of the city attractions are only few steps away. We would like to explain you that hotel is not undergoing major renovations, but is true that we were refurbishing our main entrance recently. Works were done mostly with minor noise, and interior experience of the hotel was not affected. We hope to see you again soon! Branka Jankovi?, Public Relations Manager

"Lovely but VERY noisy hotel!"

4
17/03/2016

Lovely hotel in a fantastic location but at the moment (spring 2016) they are doing MAJOR refurbishment work which starts at 9am every weekday morning and is exceptionally noisey. We complained to reception who offered to change our room but the first one we were offered was much smaller than we had paid for and the second one - although technically an upgrade - wasn't as nice either. We opted to stay put and just got up early every morning! They gave us a free bottle of wine as compensation.

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest! Thank you very much for your feedback regarding your recent stay with us. Your opinion is valuable for us and we appreciate it very much. While you have words of praise about the central location, we note your concern about renovations. We would like to explain you that hotel is not undergoing major renovations, but is true that we were refurbishing our main entrance recently. Works were done mostly with minor noise, and interior experience of the hotel was not affected. Again, our team appreciate your feedback and I do hope we will have the opportunity in the future to host you so you can see the positive changes first hand. My best regards, Branka Jankovi?, Public Relations Manager

"My favorite in Ljubljana"

5
17/03/2016

I always stay here and never dissapoints. But maybe it is because of my corner suite ? always reserve.. This time I didn't like the new balcony led lighting though. Too much. The hotel is undergoing lobby renovation so ? am looking forward to the changes next year.

"Fabulous location!"

4
16/03/2016

We stayed at Hotel Slon at the end of a tour. The room was small but complete. However, you might need the room's chair to access the safe! Lobby is under renovation, so entrance is awkward, but easily mastered. Breakfast was good. All staff members were very gracious and helpful. The location was ideal for walking the historical area as well as museums and Tivoli Park. Plenty of shops and good restaurants are nearby. Patisserie next to lobby is wonderful. Hotel Slon is an excellent choice for Ljubljana.

"A quality hotel close to the heart of the city"

5
07/03/2016

This luxury hotel is well-located for exploring the historic centre of Ljubljana. My room, on the fourth floor, faced into the courtyard and had the feel of a suite. There was a sizable work desk, a sofa and a flat-screen TV above the desk. I loved the Nespresso coffee maker and fact mineral water was included in the room price. The bathroom had a bathtub, which I enjoyed a relaxing steep in, and came with L'Occitane toiletries. It's a great place to stay if you don't mind the price.

"Business Trip"

4
06/03/2016

This Hotel is in the center of Ljubljana. Very friendly and efficient reception, nice room, good breakfast. The Hotel has an excellent restaurent with supper waiters. Specially I want to mention Andy who is efficient and communicative and speaks perfect English. The Hotel has also a good working commuter bus to the airport with e good price.

"Great location but otherwise a bit average"

3
06/03/2016

The hotel is a short walk from the train and bus station in the centre of the city and is in a great location, just a few moments walk from some of the major areas and sights. This made popping back to the room during a day exploring easy and made it a really convenient hotel. Upon arrival it was a bit concerning to see most of the frontage of the hotel boarded up due to renovation works taking place. Unfortunately this also meant the entrance way and lobby area was far from a visually pleasant first impression, and not something I had been forewarned about. The staff member at check-in was quick and friendly, engaging in a bit of conversation regarding my visit which was welcoming. The lifts were large and fast throughout my stay to where my room was, at the front of the hotel on the third floor. Being at the front of the hotel meant there was a fair amount of noise from outside, especially with the window open which was necessary due to the air conditioning being far from effective. The size of the room wasn't great, and although I was only there for a couple of nights it did quickly begin to feel a little claustrophobic. It was nice that there was a separate hallway area, leading into the bathroom, and both a working desk and separate chair and coffee table in the room but navigating around everything was a bit of a squeeze. The TV was a decent size for the room with adequate picture quality and the mini bar was well stocked and priced reasonably. Bed side lamps were present and also an electric socket at both sides. An alarm clock, dressing gowns in the wardrobe, local magazine detailing the city, tea and coffee, and fast, stable wifi meant that everything you could want was present somewhere. The bathroom area was again a little lacking in space, especially for storing any toiletries or accessories. Space around the sink was minimal and there was no other shelving available. The shower was over the bath but positioned in a way that meant it was only too easy to cause puddles on the floor. The frog and flower by the sink was a nice little touch though. The shower itself was relatively powerful and had good heat, but was very sensitive. The size of the bath was alright and the toiletries weren't bad, although there was no separate conditioner only shampoo. Along with the temperature of the room being hard to control without opening the window, it was the noise of the building work downstairs which was the biggest let down. Whilst it didn't go on into an evening the afternoons and mornings were disrupted by very loud drilling and banging. It was fortunate that I wasn't planning on spending much time in the room because this quickly would have become unbearable. The inclusive breakfast had a good range of food, including the a la carte options available to order. It was nice that everything continued to be served until 11am which gave plenty of time to enjoy it. Hot drinks were available from machines rather than having to rely on the waiting staff serving at your table. Food appeared to be restocked frequently enough to keep if fresh which was great. There were also plenty of tables available for larger groups and to prevent the restaurant getting busy. Overall the location of this hotel was its main selling point. The staff were all friendly and the housekeeping service was great at returning throughout the day even when their standard time was missed. However the room was just a little too pokey to make me happy to stay here for any length of time and unfortunately some of the other aspects resulted in it feeling a little more ‘budget' than ‘premier'.

"Wonderful stay"

5
01/03/2016

I have never been treated so well in my life. People at reception were great and try to satisfy any demand of mine. The manager worked hard to find me the tea they serve at the huge and delicious breakfast, and gave me a entire bag of it. The chef in the restaurant is doing a wonderful job. He offered me my last diner in the place, so kind of him. Free sparkling wine is available at the reception. The Zvezda tea room makes great cakes, ice creams and macaroons. Fitness room is quite complete, the TV didn't work but I might have touched something wrong... Sauna is a nice experience ! Chocolate on your bed after cleaning is rather appreciable ! I really deeply recommand to stay at this place for the kind and gentle care you receive. People just try their best for you to feel special, and ask nothing in return. Thank you so much for this experience, I will surely come back here for my next business trip.

"Extremely good hotel"

5
26/02/2016

In the city center of Ljubljana. It's almost new building, Rooms are clean. Beds are comfortable. TV screen is extremely big. Foods are delicious. You should taste famous Slovenian cheeses. I recommend this hotel to all travellers in Ljubljana. Only parking is a little bit problem in front of the hotel.

"Nice breakfast buffet"

4
24/02/2016

The hotel currently is undergoing renovation. The main entrance is blocked off at the moment and you have to enter through a side door. Other than this I was not bothered by the renovation process. The halls are somewhat opulent which gives a warm feeling. The room overlooking the interior courtyard was very quiet. In the morning a nice breakfast can be enjoyed on the first floor.

"What a dump"

1
23/02/2016

This is one of those classical cases where management should be aware that placing nice pictures of several renovated rooms can easily deceive guests and cause opposite effect. Rooms that I have seen, all of them, are seriously outdated, with furniture from previous century and old tiles in bathrooms. Common corridors look dull and old as well. Reception too is outdated with odd and bad smell throughout. At least they have new elevators and refurbished facade. Completely disappointed. Better value for money can be found easily elsewhere in close proximity.

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest! Thank you very much for your feedback regarding your recent stay with us. Your opinion is valuable for us and we appreciate it very much. We are glad to hear you liked our new façade and elevators. Please be informed that in short time period we are getting a brand new reception and lobby. However we cannot agree with you, that management is placing and promoting only pictures of the new rooms. We have various of room types in our hotel, some of them – Superior Deluxe rooms are our new fully renovated rooms and it is clearly marked on our website and all booking channels which room types we offer to our valuable guests. You have booked an economy single room, 16 m2 in size. You were informed of the room size together with room photos during your booking process. We agree that the room is smaller in size at affordable price but with all amenities and acceptable for short visits. Regarding your photographs posted, we would like to explain you, that at the time of your stay we were painting part of the corridor and replacing wallpapers, which were needed to be replaced immediately as we always strive to have a clean and well maintained hotel, regrettably due to a fully booked hotel we were not able to close this floor. Dear Guest, please be informed that we have many larger room types, which we suggest to book for more comfort. We do hope that you will have the opportunitiy to stay here again to experience other rooms, we would highly recommend you our Superior Deluxe rooms - fully renovated luxuriously appointed 32 sqm rooms with living room area and signature ‘‘sweet dreams'' bed concept with 400 thread count linens and luxurious marble bathroom with walk-in tropical rain shower. We do, however hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If we can provide any assistance, please don't hesitate to contact us directly. Kind regards, Branka Jankovi?, Public Relations Manager

"Location in the city centre"

3
20/02/2016

Hotel Slon is located in the walking area in the centre of Ljubljana. Hotel Slon has a valet parking which is very suitable if you came by car. Rooms are clean not very big, bed rather confortable and bathroom decent. Breakfast in the hotel has a classic offer for similar style hotels within the hotel chain. Overall in case you are looking for an ok hotel with a reasonable price in the city centre Hotel Slon would suit you just fine.

"Convenient location. In need of some renovation."

3
14/02/2016

Hotel SLON is one of these huge hotels with endless corridors of room after room. The rooms are dated, especially the bath rooms. Like all of Ljubljana's hotels the rooms are way to well heated (in Fall/Winter I had to sleep with open window) and the A/C is too weak for Summer. Their intranet-based hotel-TV-system does not like me and crashes everytime. I have given up using the TV when I am staying their. (Which is maybe the intention to get you out into the beautiful city. ;-) ) This hotel shares a wifi weakness with some other hotels in Ljubljana using apparently the same system. I think the system somehow keeps the connection alive and drains my phone's energy. If I link my fully charged BlackBerry to the hotel wifi in the evening and don't plug the charger, the phone is dead in the morning. Sucks if your phone is your alarm. The breakfast buffet is average at best, especially the bread and müesli section is weak compared to many other Slovenian hotels. The entrance hall smells strong soapy, maybe from the spa area? The restaurant has moved in the mean time but when I had dinner on the previous location, the restaurant was so cold I had actually to sit there in a coat.

"Everything is good"

5
09/02/2016

Very good stay for the value ,everythin vas perfect....breakfast is perfect only the bread was to litlle to hard,heat in the room was not working but is not a big problem is not to much cold..Very satisfacted with stay,staff was very friendly,location is very good

"Very good hotel"

4
09/02/2016

The hotel is very well located close to the key places of interest. Unfortunately, the reception area was undergoing some kind of refurbishment - this made things slightly inconvenient and noisy! The room was very goo and staff were very helpful. Buffet breakfast was very good and hot items were actually hot!

"No care for details"

3
08/02/2016

The location is excellent and even prices can be competitive. It is a pity they do not care enough for side services, like sauna and gym, which were quite neglected by personnel. Breakfast is very good.

"Sheets that smelled lavender! "

4
04/02/2016

Located at the heart of the city. Stayed there with my family for a night at a room with a great view. Very comfy bed with a lavender sprey for the sheets - nice touch. Couple of blocks away from the nicest restaurants. Good breakfast. They offer car park for 18 EUR/day.

"Good choice for a mid winter break."

4
04/02/2016

This is a nice hotel with good facilities. Our room was spacious, well equipped with a comfortable bed and to my wife's delight, a pillow menu. There was a nice selection of items on the breakfast buffet as well as a breakfast menu for made to order items. The reception staff were also helpful with our onward travel arrangements. The main lobby area was undergoing renovations during our visit but they have to be done sometime and low season would seem appropriate.

"Medium class, very well located, small rooms"

3
03/02/2016

It is not business class hotel rather for travelers to have good location. Be aware that local taxis have not access to hotel entrance and you need catch you driver :) Service and all rooms equipment are good but my room is small.

"Such a wonderful place, this is what all hotels should be!"

5
30/01/2016

Room was great, clean and comfortable. The location was right in the middle of town. The staff was more than helpful. All were there to make you feel "family". On our next trip to Slovenia, there is no question where we will stay.

"under construction"

4
30/01/2016

Hotel Slon in currently being renovated (the entry), the street is already renovated and much nicer than last street. The interiors are classic, the rooms are a bit old fashioned, including the bathroom (but comfortable). Welcome chocolate, complimentary water are a plus. Breakfast is OK, standard. No parking. the services parks the car in nearby garage, takes some time to retrieve the vehicle.

"City break"

5
26/01/2016

Great location for exploring this delightful city. It is currently having some ground level refurbishment done, but this did not affect our enjoyment and our room was quiet. Extensive and delicous breakfast buffet, though if you don't see what you want on it, they do have a cook-to-order menu at no extra charge. Great value for money. You can prebook an airport shuttle, currently 9 Euros, about thirty minutes drive.

"City centre"

4
25/01/2016

This hotel is one of Ljubljana's institutions (there was an inn on this spot since 16th century - ask for the story about the elephant, slon in Slovenian). So is the attached cafe. The hotel is very nicely renovated. The location is fantastic, less than a minute walk to Presernov Trg but the hotel is hemmed in by pedestrian zones which means it's quiet, especially the rooms facing the courtyard. Some rooms have views of the castle. Good soundproofing and comfortable beds (with pillow options). Staff was friendly and helpful. Good breakfast. The rate we got by booking ahead was good value; walk-in rates were quite a bit higher.

"Holiday "

4
24/01/2016

Stayed here in August 2015 and a very central hotel, within walking distance of everything. 2 minutes from plenty of restaurants and bass along the river. Hotel was in the midst of a refurbishment but it was very clean and tidy. Staff were very helpful and pleasant. Parking was an issue as they don't have a garage and it was difficult to follow directions to meet concierge regarding the car. Would stay again if ever in the capital.

"Probably the best hotel in Ljubljana"

5
16/01/2016

A very nice hotel located in the center of Ljubljana. You can get almost anywhere by foot. The staff was welcoming and polite. There were plenty of choices for breakfast. The hotel has everything you need: toiletries and coffee maker in the room, shoe polisher on every floor etc. The WiFi in the room was excellent and the rooms were cleaned every day.

"Excellent modern hotel in great location."

5
14/01/2016

Very modern and stylish business/tourist hotel in the center of Ljubljana. Friendly and helpful staff. Great breakfast buffet. Comfortable rooms. Free Wifi. On modern street, but only 2 blocks to the very center of old town Ljubljana--right around the corner. Convenient to lots of good restaurants and public transportation (cabs and buses run right in front.) Perhaps your best bet in Ljubljana.

"A hotel good for business and pleasure"

5
10/01/2016

My wife travelled in December 2015 in Slovenia, at Hotel Lev from Ljubliana and she confirms my excellent opinion about this hotel, when I was staying there. Room is clean, worm, bathroom clean, fresh towels, big bed, clean sheets, late check out, breakfast very rich, nice restaurant. The personnel is polite, prompt and at the reception the operating time was short. The hotel has a shuttle bus for the airport for 9 Euros. The hotel is good for business and also for pleasure.

"Best spot in Slon"

5
06/01/2016

The bar and restaurant was great. I was introduced to 2 new gins and I am pleased with them. Roby Marton and Monkey 47!!! Roby is my new favorite. And those truffle mashed potatoes, my god!! So delicious, I want more as I type this!!! Our room was comfy. I think there was an outside bar/club below our room, the location can be a killjoy if you are there to relax. The staff were ok, not very friendly or welcoming. At least not to me.

"great hotel, city centre location"

5
03/01/2016

We stayed for 4 nights, right in the centre of town, staff were friendly, room was spotless, breakfast was lovely with a good selection, they also have a shuttle service back to airport for about 8 euros, would definitely stay again.

"Great service, location and staff"

4
01/01/2016

I stayed in this hotel for 5 weeks whilst on business. The location is perfect being right in the centre of the city and only a two minute walk to the beautiful medieval part as well as plenty of restaurants and a small supermarket just around the corner. The reception staff were very courteous and friendly and without exception all spoke excellent English. My first room was quite dark and had annoying creaking floorboards and was a little small for a long stay but after negotiating a long term rate I was upgraded to a larger room which had plenty of storage space, desk and sofa. The rooms include coffee making facilities, fresh bottled water and the TV had a good selection of English speaking channels. Internet is included and was fast enough and I never experienced any problems with it. One area for improvement would be the lights in the room which were never bright enough. The turn down service included a nice elephant shaped chocolate each night. Breakfast is in a nice light contemporary setting with a fair selection on offer as well as a cook to order egg menu however a better (rotary)toaster could improve the service. The hotel operates an airport shuttle service which is very much cheaper than the €50 a taxi costs from the airport. Only buses are allowed along the main road outside the hotel and as mentioned a taxi driver will come and collect you on foot and take you to his taxi but its usually only a minute walk. A particular nice touch was the pre notification to guests informing them that a late night function was to take place and offering a room for that night in a quieter area of the hotel although I never found the noise excessive. As mentioned the hotel is currently being upgraded and to compensate for any inconvenience complimentary champagne was offered in the reception area. I would have no hesitation in staying here again and recommending this hotel.

"Wow!"

5
01/01/2016

I can say all in one sentence- what a bed and what a breakfast!! Wow! Quality of bed and linen is out of this world and breakfast is from 5* hotel. Room all in all is nice. Little bit small and without balcony but that is architecture of building. Only thing that we were dissapointed was sauna. No music,no aroma in the air,finnish sauna dark without lights and also without essential oils amd turkish bath is unusable. It's very and I mean very dirty. It smells disgusting,when you open the door bad smell makes you throw up,mold,mold,mold..Obviously this part of hotel offer is not under proper care and it needs general cleaning and someones deep attention!!!

"A lovely friendly hotel right in the centre."

5
30/12/2015

We booked a four night/five holiday in December and were delighted with the hotel. We did opt for the €50 upgrade to a superior deluxe room which was well worth the money as we got a separate room between the bedroom and the bathroom and extra large king size bed. The bath was long and deep which was ideal as I'm tall. The inclusive breakfast had a huge array of hot and cold food and a great variety of breads. Staff were attentive. There were a good variety of spa treatments available and the reflexology I had was relaxing. There was also good quality free wi-fi throughout the hotel.

"Great hotel, did the job"

4
27/12/2015

Stayed in this hotel in LJ for one night in December. Its currently being given a facelift but has a nice modern feel inside. The staff proved to be ambassadors for the great country of Slovenia, very friendly people, I'd like to thank them for their professionalism and friendliness by going that extra mile to ask questions and make me and my girlfriend feel welcome. Room was alright, not the most spacious or modern, but I learnt that the hotel was one of the most prestigious ones in the former Yugoslavia which made sense and made me appreciate it more. Breakfast was decent enough, included in the price. There was an amazing Christmasy smell all over the hotel which was great, added to the character. Our room was on the top floor with a perfect view of the castle. Its bang in the centre and everything is literally a stone throw away (everything generally is in Ljubljana). My only moan was the face that the price I 'locked it in' at fluctuated due to the strength of the Euro since I booked it, something I'll blame the website I booked it on, be careful if you book this or any hotel that way, pay there and then at the best price. Bit off topic. Enjoy LJ and Slovenia.

"great location"

3
27/12/2015

If you are coming by car, be prepare to either give your car keys to personal to park your car in garage that is 5min walking distance from hotel, or of course somebody from hotel will go with you. Rooms are OK but little bit smaller and not really special. Location is absolutely great!!!

"Location Location Location"

5
27/12/2015

Location was great! Room Service was confusing:/ night food is reheated in the microwave:/ However house keeping service in our Superior room was on point! The resturant and cafe is attached to the hotel. They had the beSt dessert in town! Great stay

"very good"

4
24/12/2015

I stayed at the Slon just one night for a business trip. The hotel is high quality for the price I paid. The room was huge and very comfortable. It faced the pedestrian area so it was very quiet. Breakfast is simply excellent; one of the very few hotels I stayed where I could squeeze my own orange juice! The central location allows you to walk through the center to visit it and to find a good restaurant. When I will be back to Ljubljana I will stay again there.

"Average due to price"

3
21/12/2015

i have been here again for 2 nights on some business trip. the hotel is OK. they moved now the restaurant but is still nice, cozy and upscale. still as LJU is rather not looking as a capital i do find the rates here quite high....i have stayed this time to a regular room.is smaller them the deluxe one....the amenities are not l'occitane but their brand, the bath had only shower instead of both,the coffee maker in the room was not from NESCAFE anymore but regular water boiler and instant coffee.....yet the bed was nice and the staff was best. being on a pedestrian area is quite a small issue with the cabs but is not huge...also what i can say is that the breakfast is good ....next time if i book same hotel i will book a deluxe..... :)

"Simply wonderful!"

5
17/12/2015

This is one of the best hotels I have ever visited. if you factor in the very reasonable price, then it IS the best. The staff are really helpful and friendly. Rooms are classy and comfy, nice parquet floors. The selection at breakfast is enormous. It's right in the city centre, 2 mins walk from the three bridges. Parking is a bit steep at 18 euro, but I suppose that's the price you pay for being right in the centre.

"A pleasant stay"

4
16/12/2015

This was my second trip to Ljubljana and I decided to stay in this Hotel as it was even closer to the city center than my earlier choice. The hotel is in a pedestrian street of Ljubljana and hence the Taxi would drop you about 100 metres from the hotel to walk the distance. It is a nice hotel with friendly staff at the reception. The rooms are OK and quite decent. It is what we expected from a Best western. They have a nice new restaurant with good food and some promotions with the drinks. The lunch was quite good from the fixed Menu comprising for the Soup, Salad, Pasta, Desert at a reasonable price. The Gym was well equipped but a bit cramped up with too many equipment. The Hotel is very near the Preseren Square (about 150 metres) thus a nice place to hangout in the evening. There is also an Indian restaurant called 'Namaste' close to this. The telephonica to reach the castle is also at walking distance. The super market SPAR is next to the hotel for any of your daily needs. Over all a good choice and would like to stay again.

"A nice hotel in the center of Ljubljana"

4
14/12/2015

This hotel is situated in the city center of Ljubljana. It offers you a nice stay in a comfortable manner. The hardware is obviously a bit older, but it still lokks quite nice. The breakfast has considerable variety and the hotel staff was nice!

"Great Slon!"

5
05/12/2015

We spent two nights in this hotel in December 2014. Room: We had a large, quiet and clean room, but it was slightly outdated. As the windows faced the inner garden of the hotel, it was really dark inside during the rainy day. Location: The center of the center – you can't find anything better. Breakfast: The hotel offers unbelievable variety of food on the breakfast – 5 stars level. The restaurant of the hotel is very popular and overbooked all the time, but this is not a problem as there are plenty of restaurants just around the corner. Parking: The hotel offers expensive valet parking. The zone around the hotel is restricted for driving, but the clients of the hotel are allowed to drive to the hotel's doors. Check-in / Check-out: Very friendly and fast. Internet: Not very fast, but stable wifi connection. Overall: The hotel is not very modern, but the level of service is of the highest standard. Definitely recommend it to everyone.

"Perfect in the most lovely place"

5
30/11/2015

I have been here twice. Firts time in summer and now in late fall. The hotel is near the centre and that is a big plus when you love to walk around the town. The rooms were both times oke and the service is excellent. Breakfast is perfect. Staff is veru friendly and speak good english.

"Good location"

4
29/11/2015

The staff were extremely friendly and helpful and the hotel was right in the middle of everything. It was an easy walk to attractions and about 7 blocks from the bus / train station. The room was small, but clean and very comfortable. I felt the room was a bit overpriced, but it seemed to be the norm for the area. Make sure to read the history of the hotel provided in the room - I found it interesting.

"Good value"

4
26/11/2015

Went there on business a few weeks ago. Prices offered (less than 100 Euro) means it is very good value: clean, good facilities, friendly staff, very centrally located in the actually very attractive city of Ljubljana.

"Very good"

4
24/11/2015

I think the hotel is excellent. I am staying in one of the renovated rooms and plus is a smoking room, which the person on reception desk managed to find for me! I like the comfortable bed. The details in the room, from the coffee machine to the earplugs on the night stand, really shows that this hotel is investing in the customers. Luxurious, practical, comfortable room. Hotel personal is very professional. Breakfast has different options, organized like a buffet. Wifi is available in the room and the connection is stable. Centrally located, near everything you need. Still has some soviet sence in the hotel, but all the balkan hotels have it though.

"Good Hotel in a great location, But..."

3
22/11/2015

I stayed at the Slon for 12 days while on a business trip. A nice hotel in a good location, but I did have some problems while there. They are in the process of renovating the hotel, so there is a lot of noise. I was woken up several times at 7:30am by the sound of jack hammers. Also the water pressure in the shower was next to nothing. My normal 15 minute shower turned into half an hour due to the lack of water pressure. And lastly, the changed internet carrier during my stay but failed to inform the guests they were doing so. I tried for an hour to connect to the internet with no luck. I called the front desk and was told to try moving to other locations to connect. I went down to the front desk and was finally told they switched carriers and had to connect to the new one. A simple note could have avoided all that.

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest, Your feedback is most significant to us. We appreciate your kind comments about our best location. We are very sorry to hear that you had some issues, and would kindly like to explain you, that workers who woke you up early on several occasions, started with their work earlier than it was agreed, please rest assured that appropriate measures have been taken and this will not repeat. We are renovating certain rooms in our hotel – at the moment one by one, and regrettably your room was allocated very near room which is being renovated, which is connected also with weaker water pressure in your room and we are very sorry for that. Regarding WiFi, we needed to change only network name required by Best Western standards and were assured that nothing would change for our guest, obviously there was a fault, for which we sincerely apologize. We would be very pleased if we have opportunity to accommodate you again in the future. Sincerely, Branka Jankovi?, Public Relations Manger

"Very good location"

4
20/11/2015

Stayed for two nights in this hotel. We came with our car and reserved the hotel parking. Bell boy came and took our luggage to the reseption. There we unfortunately had really arrogant customer service from a man who didn't tell us what was the room number, how to get there, where are the elevators. He just threw the keycards to the table and didn't say anything. On the following days if I had something to talk about on a reseptions, I went to an other person and had good customer service. Rooms were good size and neat. The hotel itself and the rooms had a soviet feeling. Breakfast was amazing! And the WIFI worked perfectly. Although the bad experience on arrival, I would recommend this hotel.

"4 stars??!!"

3
19/11/2015

This hotel is centrally situated in the old part of Ljubljana, a walking distance to most of the restaurant, cafe snd shops. Breakfast was good but some of the waitress were not hospitable. The room did not have the standards of a 4 star hotel.

"The best staff in the world."

4
19/11/2015

The hotel is located in the hard of Ljubljana, the downtown is just behind the corner. Staff is trained up to perfection; very polite, friendly; available; helpful, correct; will to take an extra mile for you at any moment . Nice fitness, good WI - FI; excellent meeting rooms with just proficious service! !! The weak point is the "morning " elevator. It feels like wait for a train or bus which is just to come about never. Breakfast is "you dream, you get it". Service for food is somewhat to slow during the business lunch, and the cheef creations are many times not up to the level of this hotel and the rest of the service; but in spite of this, I've been here at least 50 times, I will revert back and I would say YES I DO RECOMMEND IT TO ALL; TOURISTS, FAMILIES, CUOLUPLES, BUSINESS! !!

"High quality and attention to details "

5
18/11/2015

This is my second stay at the Slon. Last time it was good but this time it was excellent. I stayed in one of the renovated rooms and you can feel the luxury! As an experienced traveller, I appreciated the extremely comfortable bed, the lavender pillow mist and the bulgari refreshing towelettes. The walk in shower and the separate bath tub with the glass window are eccentric and modern.The details in the room, from the iPhone charger, to the earplugs on the night stand (although I didn't need them at all), to the international sockets around the room really go to show that this room was designed with travellers in mind. Not pretentious. Sufficiently luxurious whilst practical and comfortable :-) The staff was attentive and professional. Breakfast was varied and with plenty of healthy options, which tends normally to be an issue. I can honestly say this place keeps changing for the better, and I will truly be back for more! Ps I think next time I'll buy the cute little elephant toy that they put in every room!

"Amazing stay"

5
16/11/2015

My husband and I simply adore this hotel. We stayed in new renovated room this time and it was truly wonderful. Glass bathroom was interesting. You can see the whole room from inside the bathroom. Of course you can always shut the bathroom blinds if you want 'some privacy'. Oh and I just love L'Occitane bathroom amenities. They are my favourite. Staff was kind and friendly. Service in the restaurant was superb. Peter, who served us during dinner was extremely attentive. Proper 5 star service. Furthermore breakfast was second to none. It always is. We highly recommend this hotel to anyone. We will certainly come again. Hopefully soon.

"Professional staff ,great service -"

5
16/11/2015

Great professional members of staff ,from the reception desk to the cleaners .All helpfull and service with a smile .Rooms very clean ,food great .Nothing too much trouble ......Great Hotel with a central location

"They redeemed themselves with the great service"

3
15/11/2015

I moved from a hotel where my tour group was staying to this hotel a few steps away after the tour ended. They were great and helped me transfer all my luggage. Everyone was helpful and the bed was very comfortable even though I had asked for a newer room because I could have easily stayed at the other luxury hotel for nearly the same price. I told them this_they called sales, and pretty much said no. I got a slightly upgraded small room (and upgraded room here was actually more expensive than the luxury hotel was offering me). Anyway, all was fine as I rested in my room after 5 long weeks of travel and needing a day to recharge. First a maid came in to check the mini bar, which should be standard procedure when they change the room. Then about 5 hours after I checked in, the hotel manager, accompanied by a maid knocked on my door, didn't even wait for me to answer, then just let himself in! What if I was in the shower? He just wanted to make sure I was in my room or some such, and nobody at the front desk could tell me who he was. Very uncomfortable. So I left the do not disturb sign out my entire stay. Always got little slips of paper about the mini bar, which I never use anyway! Was feeling I should have really stayed at the Grand Union for the privacy if nothing more. Apparently my privacy was worth 9 Euro, since they waived that cost of a ride to the airport, plus a few Euro in city tax. However, I could not check in for my flight since the airport web site is necessary to use, not the airline web site. So they kindly helped me with that which I greatly appreciated. Anyway, nice breakfast buffet and great location, but remember to keep the do not disturb sign out the entire time, and forego getting your room cleaned. Your privacy is only worth 9 Euro! Otherwise very helpful staff.

HotelSlon, General Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Madam, thank you very much for your feedback regarding your stay with us. We are very happy you liked our service and our staff. We regret you found our knocking so disturbing. I would like to explain you that i knocked your door personaly acompanied by houskeeping manager. We were inspecting rooms which is an everyday routine not just in our hotel but everywhere in upscale hotels. I regret we disturbed you but by no means did i enter your room. This information is not correct. After knocking you came to open the door, we were standing in the hallway, excused ourselves and wanted to move on but you started complaining about constant disturbance with staff knocking....a minibar waiter checked your minibar. Minibar in our hotel is checked by a waiter not by the maid. We would never had disturbed you if you had your do not disturb sign on as we fully and strictly respect guest privacy. After your complaint about knocking i suggested you to put the DND sign on and you asked me to help you find it in the room, at that ime i asked you to permitt me to enter your room and help you find the sign on the writting desk. You allowed me to enter the room and soon after i left your room by putting the sign for you at your door. Furthermore, i would like to stress that i cannot agree with you that your privacy is worth 9 eur in our hotel as you desribed. Its a misinterpretation. It was just our polite gesture to try to put you in a better mood as you clearly expressed your concerns regarding my knocking. You arrived early therefore this 2 knocking indicents occured. In the late afternoon we do not disturb our guests anymore, only by offering turn-down service in our deluxe rooms and suites. Dear guest, we are againg very sorry for your misinterpretation about usual proceedures in our hotel but please try to understand that managers need to double check room quality after housekeeping to ensure higher quality. Hope to host you again in the future to show you that we are a reliable and safe place to stay. Best regards, Gregor Jamnik, general manager

"Not really a 4* hotel"

3
13/11/2015

I am rather surprised by good reviews of the hotel, there are many better in Ljubljana for the same price. The rooms are small and with outdated design, it was hot in the room when I arrived and aircon works extremally loud. The bathroom is also small and outdated. The beds are ok, but the linen did not smell nice. The breakfast was standard, nothing to complain about really. The biggest advantage is location, but then again, there are many other hotels in the area to chose from. Free wifi and free bottled water in the room is a plus.

"Great location"

4
11/11/2015

The hotel is situated on a high class street in the vicinitynof old town. If you travel by car, it offers paid convenient parking. The rooms are medium quality. The bathrooms are nice but water splits all over the floor after shower. Unfortunately 90 % of the rooms overlook backyard technical area. Hotel offers excellent breakfast including champagne.

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest, Thank you for taking the time to review our hotel. We are very happy to read you had a pleasant stay with us. While you have a lot of great things to say about our privileged location, new high class street in front of the hotel, convenient parking and excellent breakfast, we note the concerns you have with room position. It is true, that some rooms are overlooking backyard, these are very convenient for guests, who are looking for a quite rooms, mostly for business. I do not know, how you get your impression, but allow me to inform you, that we have in total only 30% of rooms overlooking backyard, while others are situated along Slovenska street – high class street ?, ?opova street and Nazorjeva street. Thank you for your comments about water which splits in room. We will check this with our maintenance. Your review is much appreciated and we look forward to the pleasure of serving you again on your next stay with us. Kind regards, Branka Jankovi?, Public Relations Manager

"great hotel for american Standards"

4
11/11/2015

it's not a luxury hotel by american standards but a very good one. I was worried because my husband travels for work a lot and tends to be very picky about hotels. The Slon was a relief- great location (all of Ljubljana is very walkable), nice bar (did't eat in restaurant but looked good), room was not big but acceptable for the 2 of us- we weren't in room alot! The bed was comfortable, internet was good, breakfast great- and everyone was very kind and helpful. My room looked directly at the post office next door but I enjoyed being treated by the roof top statues each morning! Hotel has an elevator which is important for us since we definitely overpacked!

"Will be back"

5
11/11/2015

I tried two different rooms at Hotel Slon, with two different purposes but was most impressed with the customer service. If travelling on your own, the economy single room is perfectly fine (as long as you don't have a large suitcase) with a good sized bed that is comfortable. However, the superior deluxe room is lovely for a splurge and a little bit of luxury. The customer service can't be faulted, and nothing was too much trouble. Also, the location was perfect for exploring the city. I would happily return to Hotel Slon again.

"Perfect Location and Great Value"

5
10/11/2015

I had a great experience with the customer service here. I had left something at my previous hotel in Bled. They sent it to Hotel Slon but I did not get it before I left Ljubliana. Hotel Slon mailed it to my home in the US. The room was perfect for my stay. And the hotel is walking distance to all the attractions. Will definitely stay here again! A+

"Excellent hotel"

5
09/11/2015

It was our second family visit to Ljubljana and both times we stayed in Slon hotel. Location is perfect! Only 2 min walk from Triglav bridge and old town. They have parking garage and will gladly take your car there and bring it back when you need it. Breakfast is great, staff is very friendly, rooms are very clean. Downstairs there is cafe Zvezda (Star), one of the best cafes in Ljubljana with a huge assortment of macaroons. And there traditional slovenian layered cake is a must?

"Excellent location in a beautiful cipy"

5
08/11/2015

Really good location for a stay in this beautiful city Would recommend this hotel to groups of friends & Families Staff very good & attentive Indoor Pool/Spa & Gym onsite Nice rooms & excellent breakfast & bar

"Very surprised on our stay"

5
01/11/2015

We stayed here as we were traveling through Europe in our new BMW, we only stayed here one night but was very impressed with how nice the room was and how close it is to everything downtown. We got a corner suite and was impressed on how big the room was, and the free breakfast the following morning. The Breakfast was very impressive and excellent! We will be returning again and staying here.

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest, I am really pleased to readt you have enjoyed your stay with us while traveling through Europe, as you mentioned we are on perfect location, right in the heart of Ljubljana. Thank you for your 5 star review, I hope that your new BMW serves you well :-) and look forward to greeting you here in the hotel soon! Regards, Branka Jankovi?, Public Relations Manager

"Excellent!"

5
26/10/2015

We spent one night here on our way through Slovenia and it was excellent. We didn't realize when we booked the room that the Ljubljana marathon was happening that weekend. The streets around the hotel were blocked off and the race route went right in front of the hotel and through the old town. We had to park and walk to the hotel in order to check in and when they found out where we were parked, they sent two bellmen back to the car with us, one to drive the car to the parking garage and the other to help us with our luggage. The room was very nice, the breakfast buffet had everything on it you could imagine, and the staff were very helpful We would definitely stay here again! (Bill Clinton stayed here in 2009.)

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest, We are delighted that you had such a pleasant experience with us. We appreciate your generous comments and compliments about our attentive staff and their service, delicious breakfast with everything on it you could imagine and thank you for your time taken to post them on Tripadvisor. We hope to welcome you back to Slon very soon. Kind regards from sunny Ljubljana, Branka Jankovi?, Public Relations Manager

"Not really four star!"

3
24/10/2015

When we arrived nobody came to welcome us and take baggages.The check in process was fast and there was fresh water available for guests in the lobby. The room was really tight and it was not modern, but was good enough and the bed was comfortable. At the first night the weather changed and it got really cold. The air conditioner did not work and radiator was not enough for me so I called the receptionist and they send some body for checking. He said I am right but they cannot do anything now and it must be fixed in the morning. But it was never fixed! The house keepers always forgot something. I always had to call for shampoo or something else. They only gave the guests one free bottle of water on the first day and after that free water was not available. The breakfast buffet was relatively complete and I enjoyed it, but staff seemed confused and they never collected the dirty dishes from the table. Most of the staff were friendly, but not all of them! Once I had a question and the receptionist did not make an eye contact with me and after five minutes I said excuse me! and he said wait! I think the best thing about this hotel was the location. It was in old town and I enjoyed wandering and shopping in beautiful noble surrounding. I ate lunch and dinner in hotel and I didn't enjoy the food. The soup in every time was not delicious (beef soup and mushroom soup) and the main course (fish and steak) was not excellent .

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest, Thank you for your recent stay with us. We are pleased to read that you enjoyed our most central location, fast check in and complimentary treats in our lobby. We sincerely regret that we were obviously failed to fulfil your expectations. Apart from generic issues it is very often the little things that make or break an experience. We do hope to be able to welcome you back to our hotel. Warm regards from Ljubljana, Branka Jankovi?, Public Relations Manager

"Hot in Ljubljana"

3
23/10/2015

We stayed at the Best Western Premier Hotel Slon in Ljubljana, Slovenia Oct 7 & 8. When we got into the room it was very hot. We tried to turn on the A/C but no luck, we tried opening the windows, they were locked in place so you could only open then a few inches on the top. When we inquired about how warm the rooms were we were faced with a surly desk manager, his comment was that the heat is on because it was winter, temps outside were on the 50's at night and 60's during the day. Others staying there complained as well, no fan, no air movement meant 2 sleepless nights. Now for the good part, their breakfast buffet was excellent the staff there was very good and friendly, the rooms were clean but tight and it's quite away from the train or bus station though the taxi trip was about $7EU. Would love to give a better comment but the room temperature was unbearable. Expected more from a supposedly highly rated hotel so quite disappointed. Oh forgot, drunks and other gather below the windows in the early hours of the morning. Mgr said they couldn't do anything about it. Sad!

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest, We are sorry to read that you found room to be too hot, allow us to explain that heating in the autumn or spring time is always questionable – some guests prefer to have warmer rooms and on the other hand, some guest feel more comfortable when room is colder. Currently it is already quite warm during the day but rather cold during the nights, that is why heating is turned on only in the morning and in the evening time. Please rest assured that we have taken the appropriate measures in order to prevent future occurrence. We are pleased to hear you liked our indeed excellent breakfast, cleanliness and our most central location. It will be our pleasure to to have another opportunity to host you and I am sure you will enjoy your stay to its fullest. Warm wishes, Branka Jankovi?, Public Relations Manager

"Good location But."

3
23/10/2015

Central location, on a pedestrianised area, But, nobody had informed us, that, you CAN drive up to the hotel door, and, they will, kindly, garage your car for a small fee (18 euros, at the time of writing ) we drove round and round in-between roadwork's, trying to find the way in, so, we dumped the car and walked in, only to be told, of what we should of done !. We were told that, our twin room, had been upgraded, and, yes, we did have a very nice a elegant room, but, it was a double with a 'put me up bed' in it, so, not really an upgrade, more a booking mistake. the double bed was very comfortable, (I had that one) but my friend drew the short straw, and got the very low, very hard put me up, room was very good otherwise, and very clean. Breakfast was disappointing, very German, is how I can best describe it, Continental with a choice of Germanic style sausages.

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Thank you for your review, we appreciate your kind feedback about our hotel location. We are sorry to read that you had difficulties to reach our hotel. Please note, that we inform our guest prior their arrival when a traffic regime is changed for particular reason, but when it is a normal situation and guests are allowed to drive just in front of the hotel, we don´t see any reason to inform our guests that they can reach the hotel. Regarding your comments about our breakfast selection, we are surprised to read that you find it to be ?very German?. We serve american and continental breakfast with very wide selection of hot and cold dishes, fruit and vegetables, fresh juice, cereals, desserts, pancakes, champagne and many more. Certainly would not describe it as continental breakfast with Germanic sausages. Nevertheless, we hope to be able to welcome you back to our hotel soon. Kind regards, Branka Jankovi? Public Relations Manager

"Central location, comfortable business hotel."

5
20/10/2015

I stayed here for a three day, two night visit to Ljubljana in October 2015. The hotel is located on a largely pedestrian area, though busses are allowed up and down the main road. Check-in was friendly and efficient, my room clean, quiet & comfortable. I could even open the window which is sometimes prohibited in business hotels. The breakfast buffet on the 1st floor was wide-ranging and freshly cooked. Everything was self-service including coffee & tea but there was a good selection and lots of staff to clear-way each plate and cup. I can't claim to have visited either the spa or the restaurant, preferring to explore the city on so brief a visit. I'd certainly stay at this hotel again and can report that the noisy road-works commented upon by other travellers seem to have finished. I certainly didn't see of hear them. One unusual feature - the hotel has a Bitcoin conversion machine in reception.

"Great location & stay"

4
19/10/2015

I stayed in this hotel during August. The location is really amazing in the city center with restaurants, cafes & sightseeing around you. They have refilled sparkle wine in the lobby which is great. Meeting room is good but not the best. breakfast is excellent & there are many varieties. rooms are clean but not spacious (as most of the city center hotels). This is a great choice for all purposes.

"Great Hotel"

4
18/10/2015

Excellent location in the beautiful city center of Ljubljana. Very nice decorated. Convenient room facing the view of the castle. Rich breakfast and very nice and professional service. Highly recommended.

"The elephant in the room"

4
13/10/2015

But I can talk about it!. We loved the Slon which means elephant and there's an interesting history behind the name. There was a cuddly toy elephant on the bed which you could take home for 10 euros - I have to say I was tempted, it was very cute. We had a superior room which was spacious, clean, comfortable and quiet. There wasn't much of a view but we weren't expecting any. Breakfast was comprehensive including Slovenian food and there was an a la carte menu where you could have freshly cooked eggs etc. We didn't try that as there was plenty to choose from the buffet. I had good intentions to use the facilities such as the gym but didn't even poke my nose in - too much to see in the city. As has been reported before, the hotel really is in a good position - round the corner you're in the old town and it's about 15 mins from the bus/train station - turn right at the station walk pass the corrugated iron fence, at the junction cross the road to the corner with the flag poles and it's straight on from there. Would recommend this hotel and would stay here again. Many

"Great location but in need of a renovation"

4
13/10/2015

Love the location and that is this hotels strong point. We stayed in a suite. It was spacious and good but in my opinion in need of a renovation. Especially the bathroom and the toilet. They had no heating although it was pretty cold (end of September ). The staff was friendly, breakfast was OK. Great view and great location so u can just leave the car in garage and walk everywhere.

"A very nice hotel"

4
06/10/2015

Stayed in this hotel for four nights, my room was a bit basic but okay. The view was not great.. The breakfast was very good but unfortunately the bar area was vey cold most of the time and the snacks were not very nice. I would go back but drink somewhere else.

"too many bad things"

2
06/10/2015

overall the hotel looks fine, new and in the perfect place. but a lot of things are not working as it should on a 3/4 start hotel. the TV didnt work at all. the room heating was too hot, windows could be opened a bit to a noisy street. the cleaning lady came in in the afternoon siesta, at the breakfast buffet was not filled up as the visitors emptied the bowls. so too many things not in order, a shame as it has potential!

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest! Thank you for taking the time to post review about your recent stay at our property. We regret to note that we were unable to meet your expectations on this occasion. In regards to your problem with the television in your room I welcome you to contact us directly so that we may fully investigate your experience. We are sorry to read that you found room to be to hot, allow us to explain that heating in the autumn or spring time is always questionable – some guests prefer to have warmer rooms and on the other hand, some guest feel more comfortable when room is colder. Currently it is already quite warm during the day but rather cold during the nights, that is why heating is turned on only in the morning and in the evening time. Please be informed that windows facing the street can`t be fully open due to security reasons. Thank you for your remarks about our breakfast which are far from the normal compliments we receive from majority of our valued guests. Allow us to explain you, that we are running full capacity, and please accept our apologies if some bowls were not replaced immediately. Furthermore, you were not happy with afternoon visit from our maid. Our guests are pampered with an evening turndown service, we are sorry you did not put a do – not – disturb sign on the door, please rest assured you would not be disrupted. We do regret that you did not reach us with your concerns during your stay with us, so that we may immediately take care of your concerns. Sincerely, Branka Jankovi?, Public Relations Manager

"Great night sleep"

4
02/10/2015

Very central hotel, friendly staff. Good breakfast selection, free wi-fi and lovely comfortable bed. When we arrived in the hotel my friend's booking was nowhere to be found and the hotel was fully booked. It was well past midnight and the staff kindly upgraded us to the presidential suite. The suite itself is a two bedroom affair, with small lounge downstairs, coffee machine etc. I had a great sleep and enjoyed a hot shower in the morning. What could be better: I am not sure how often the presidential suite is used, but some elements were a bit tired. The coffee machine's water container seemed to contain old liquid and be dirty. While the bathroom and bedrooms were spotless, other more communal area were not as clean.

"Disappointing."

2
01/10/2015

When we arrived we were given a beautiful room..spacious and overlooking the street, plenty of natural light. Wow, we thought! We walked out the room to hear jack hammering, drilling and seeing( and breathing in) cement dust...the room across the hall from us was being renovated!!! The noise was so bad. I went to reception to ask how long this noise would continue for and was told from 8am until 6pm!!!! When I said this really was not good the receptionist just shook her head and said renovations had to be done!!! Our suggestion was yes..they do need to be done but don't rent out rooms close by...the noise, dust and smell of the dust was disgusting !!! After much huffing she offered another room....which was much smaller and had such a tiny window ( that overlooked a stairwell) that really there was no natural light! We took it because it was quiet but were really upset and angry that we had to accept this, wi no compensation or apology from hotel. Best Western are certainly thinking of profits over customer comforts!!!! It is such a shame as the hotel is lovely, most of the staff ver friendly and helpful and it is in a great position. I just would not recommend it until all renovations were complete. We loved Ljubjana and this part of the holiday was spoilt by Best Western's interest in profit making.

HotelSlon, Public Relations Manager at BEST WESTERN Premier Hotel Slon, responded to this review
Dear Guest, We would like to express our sincere apologies for the inconvenience caused to you due to room renovation which was unfortunately just across the hall. We would like to explain, that we are upgrading some of our rooms to completely new Superior Deluxe rooms, these works are in general very quite, and we are renovating only one room at the time so it would be a minimum disturbance for our guests. Renovation demands also heavier works like drilling and hammering which are finished in few hours and are not planned in advance, unfortunately these works were in progress on the day of your arrival. We regret that you did not receive any apology letter from our hotel, and our colleague on the reception desk made a mistake. We truly hope noise was the only inconvenience you experienced and hope you have enjoyed other facilities and we will be very pleased if we have the opportunity to accommodate you again in the future. Shall you decide to make reservation with us again, please contact me directly at [email protected], and I will personally assist you with your reservation. Sincerely, Branka Jankovi?, Public Relations Manager

"great place to stay"

4
01/10/2015

This hotel is close to the old city and was very handy for site seeing. The daily breakfast was very good and had a large variety. The staff were very friendly and helpful in arranging transportation from the airport and a tour to lake Bled. The room was very clean and attended to everyday. The only negative was the flooring in the room was very scratched from the chair at the desk. Would stay here again.