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Hotel Victoria Lausanne, Lausanne

46 Avenue de la Gare, 1001, Lausanne, Switzerland - See on a map
Hotel Victoria Lausanne - Junior Suite with Twin Bed, 2 Adults and 2 Children The Hotel Victoria Lausanne is ideally located in the center of Lausanne. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Hotel Victoria Lausanne is an attractive hotel in Lausanne, occupying a secluded, peaceful position in the town center, near the train station, with onsite parking and all the delights of Lausanne just beyond the door. Situated in a historic 1907 building, the Hotel Victoria Lausanne is in perfect keeping with the picturesque charms of the old town, with traditional hospitality to match, all complemented by modern business facilities and the most up-to-date amenities. With refined dining, ample conference space, gym and sauna, the Hotel Victoria caters to the needs of every traveler. As part of the WorldHotels® Distinctive Collection, the Hotel Victoria Lausanne has 52 welcoming rooms, individually decorated with pleasing personal touches, featuring a unique blend of antique ornaments and modern conveniences. With air conditioning, internet, TV and safe. To book your stay at this very special hotel in Lausanne, please see our rates and availability.

WorldHotels Distinctive

Hotel Victoria Lausanne

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Hotel advantages

  • Lounges/bars
    Lounges/bars
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Steam bath
    Steam bath
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Guest reviews

In partnership with tripadvisor fr
based on 184 guest reviews
NOTE ISSUED
Excellent
52
Very Good
89
Average
28
Poor
11
Terrible
4
REFER TO NOTICE
Business Business
86
Couples Couples
37
Family Family
13
Friends getaway Friends getaway
15
Solo travel Solo travel
21
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Check your bill: two attempts to overcharge us left us angry"

2
astronomer-at-large, Luton, United Kingdom 22/04/2022

We chose this because it is near the station, and it is only about 100 m away down a side street, so not noisy. It appears to be quite an old hotel with rooms around a 5-storey high light-well. Our room was large with a large bathroom (but only shower not bath). There was only one usable power point as the others required a swiss-style plug not the continental type which works nearly everywhere else in Europe. Breakfast was buffet-style but rather basic, certainly the least attractive one we had of 6 hotels in 3 countries on this trip. But we had a few problems. The reception is on the 1st floor, and there is a lift which goes from the ground level, but the door to it seemed permanently locked, so you have to carry your luggage up a longish flight of starts to reach reception and the lift. When we arrived the receptionist could not find our reservation - thought it was made online directly with the hotel. It turned out that the confirmations are not automatically generated as one might assume, but have a human in the chain. And that human had entered it for the wrong date. After a 10-minute delay they found our booking and fortunately still had a room for us. They admitted that it had been entirely their mistake. I think most hotels would have given us an upgrade or a discount to compensate for this error - but not here. Then when checking out the bill was too large. First they had charged us for breakfasts even though our booking said they were included. After some delay and argument they rather grudgingly made out a new bill. Then we found the new bill included the city tax as an extra, even though the original booking said very clearly that ALL taxes were included. It took about 20 minutes of argument, including a phone call to some manager, to get that resolved in our favour. Whey the wanted all that aggravation just to save a couple of francs I've no idea. We shall now never use that hotel again. The staff clearly need much better training and they need to ensure that if some taxes are not included then all confirmations state that clearly.

"Excellent location and great staff"

4
Aida P, Doha, Qatar 13/01/2022

Hotel Victoria is literally a 3-minute walk from the central train station and one minute from the metro going to the lake and to the old city. We stayed in a large tastefully renovated room on the 5th floor. The hotel gives passes for free transport within the city. The best thing about this hotel are the helpful ladies at the Reception, the Portuguese lady Christina in the evening, who kindly showed us other room options when we did not like our assigned room, and then directed us to the Christmas Markets, Illuminated Buildings and authentic Swiss restaurants in Lausanne. Another very special lady was Virginie, the lady in the morning shift, who was always smiling and ready to assist in everything. She went out of her way by calling the restaurant we had booked the previous night and requesting a special table for us, which we thankfully got. She also advised us to go to the Olympic Museum, a must see in Lausanne, and pass by the Beau Rivage and Chateau d'Eau cult hotels on the lake. A memorable stay in Lausanne! God willing, we will return to Victoria Hotel in the summer.

"Quaint, well-situated boutique hotel (but points off for non-functional thermostat control)"

3
ThomasM2978, Marysville, Ohio 17/12/2019

Discreet, older, boutique hotel conveniently located approx 100yds (100m) from Lausanne Gare (train station). Hotel bed was a bit too soft for our ideal comfort, and the thermostat seemed to be purely decorative, but the room itself was quite spacious, had windows which opened and was pleasantly decorated with antiques in an Asian motif. Staff provided us robes, slippers and a minibar refrigerator (which was quite nice at this lower/mid-tier price point). Hotel Victoria was quite clean and a perfectly situated accommodation for a week-long stay. The property serves as a great base from which to explore Swiss cities along the Golden Pass panoramic train route (and others, as well)). Breakfast was tasty and offered a variety of hot veg, eggs, bacon, sausage, pastries, coffee, tea, milk, juices, and cold cuts which likely suit guest preferences from most western countries. Desk staff was very friendly, flexible and knowledgeable and went out of their way to expedite a laundry item that I had turned in past the regular morning deadline. Although other reviewers have noted the hotel is older and in need of updating soon, the climate control issues are what keep me from rating this hotel more highly. If not for the cool (5-7C/40F) temps outside (and our 2 nice double windows open) we would have sweltered. Despite the age of the property, I felt the room was pretty clean. (Only dingy spot I really noticed was the floor outlet behind the night stand I had to run my power cords through to charge my devices). However, with so many antiques and period pieces there is the danger that the hotel and decor deteriorates from “quaint/quirky boutique” to “funky/dilapidated hovel.” Fingers crossed the Victoria can stay viable with a few timely, minor updates to the climate system, more modern/convenient power outlets, refreshed flooring, and other minor tweaks—all while still maintaining the wonderful historic character of this classic-style, open atrium, hotel.

"Great location and comfort"

5
tristanzfoo, Singapore, null, Singapore 08/09/2019

Hotel is conveniently located 5mins from train station and metro. Although there is a steep but short slope to the hotel, guest with heavy luggage please beware. The hotel room is very clean and bed is comfortable as well. If rooms are equipped with iron and board instead of going to the laundry room then that will be great. Staff are also very nice and friendly (speaks English).

Go57678154010, Responsable relations clients at Victoria Hotel, responded to this review
Dear Sir, We thank you for your pleasant comment that you let us. Your satisfaction encourages us every day. We hope that we will be glad to welcome you soon, Kind regards, Fanny Ayady Secrétaire commerciale

"There are quite better options around this hotel"

1
315burcuu, Hemel Hempstead, United Kingdom 04/08/2019

First of all, receptionist was so rude, generally hotel is really old and has really poor breakfast but room was large and tidy. I stayed in this hotel for business if i would have an options i would rather other alternatives around, they are better and cheaper.

"Declining hotel "

2
User 28/07/2019

Once likely a nice hotel but clearly in decline in. I chose this hotel strictly because I wanted air conditioning. The AC in my room did not work and I was told they may not have another room because they were full. After I complained I was given a room with working AC. At checkout I had to wait in a long line even though I had no additional charges. I was told there was an additional tax that was not disclosed in advance.

"Clean, comfortable Lausanne Hotel"

4
Peter C, San Jose, California 07/06/2019

We stayed here for two nights and it was very convenient, very clean and comfortable. It is located a block from the railway station, ( turn right upon exiting station, look for the Hotel sign within 2 blocks. ) The staff were friendly, the room was quiet and comfortable. We found Lausanne to be too boring for us, but that's not the hotel's fault. They blew it when we asked for a wake up call, I would set your own alarm. Other than that I would stay here again. Good value.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.