Best Western Plus Hotel Mirabeau,  Lausanne

4.0/5  - based on 292 guest reviews.
31 Avenue De La Gare, 1003, Lausanne, Switzerland - See map
+41 21 341 42 43 +41 21 341 42 42

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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The Best Western Plus Hotel Mirabeau is a traditional four-star hotel with an exquisite charming atmosphere. It is situated in the heart of Lausanne, just within a short walk from the railway station, the commercial center and the beautiful Lake Geneva. The hotel features a restaurant serving fine French cuisine and the terrace is open during the summer months. Start your day with our buffet breakfast. Travelers can take advantage of our multilingual staff, foreign currency exchange and babysitting services. Rooms feature a remote controlled cable television with CNN, mini-bar and an in-room safe. Enjoy your stay.

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Room 1

Guest reviews


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based on 292 guest reviews
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Excellent
 
117
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126
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43
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1
Business Business 125
Couples Couples 67
Family Family 41
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Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Hotel Mirabeau,Lausanne
  • 5
    « Perfect for a stay in the city centre »

    very clean hotel. Staff is very friendly and well educated. The location is great too, because it takes you abou 5min walk from main station Lausanne. I recommend to choose breakfast because it really is delicious. Best croissants I had in a hotel.

    3
    « Nice small and good bargain »

    Hotel staff are very nice and helpful. you get a public transport ticket to look into the city. Breakfast is very nice and diversified. Food is good in general. Rooms are good size, but some have a super small shower space.

    5
    « Excellent property and helpful, friendly staff »

    I will be back at this hotel. The location to the train station was great and it was in the central part of the city, where you could walk to shops. Food at the hotel was great, but the pearl was the front desk person who checked us in. She was so helpful.

    5
    « Excellent stay »

    The Hotel Mirabeau is very charming. The staff is welcoming and, even though it was our first stay, they made us feel like we were regular guests. The location is great...close to the train station and bus route. The bed was super comfortable. Our thanks to Juliana, Maddie and Peter for their warm hospitality.

    4
    « Balanced location, service, and room comfort. Bit short in shower setting. »

    The room had a nice view, of part of the city and Lake. Room settings were good, clean, not unnecessarily overset, and right in target for business travel. Excellent room service for when you get back tired to the hotel, quick and nice. (Recomend the cheeseburger). The only change I would make is the shower to be a box and not only with a curtain. Bit of a mess if you like to shower for more than 3 minutes..., but location and kindness offset this point if you are not extremely demanding in bath set. Rest near to perfect.

    4
    « centrally located neat hotel »

    good and centrally located hotel ,convenient to catch bus,train and all ..staff and reception people were so friendly and helpful ,especially Mr Joseph,the sales head..room was descent but its not sound proof..i could hear noises from other rooms..small balcony is there at the hotel ..breakfast doesn't look impressive as well ...overall hotel is recommended in terms of location as its easy to connect to lausanne city bus,train station etc etc ....

    5
    « Excellent Hotel »

    Hotel was well located near the train station and Hotel was really nice for food room cleanness. Staffs were very professional and very kind. They give all information whatever I needed. Room was so nice and luxury and comfortable. I love this hotel and I would recommend to stay at this hotel.

    3
    « Not really near Lake Geneva »

    We chose this hotel because it was a short 10 min walk from the train station and what we thought was a good central location for visiting this city. We also loved the option of a ?lakeview? room for an additional charge. We got checked in and given the keys to our room on the second floor. It was a large comfortable room with a large bathroom and two sinks. The shower was like a lot of European hotels with a step in tub and half door. Our room was a corner room so the street noise was rather loud with the windows open (to cool the always warm room). The ?lake view? was practically non-existent with just a small portion of water showing between buildings. It is located a good mile from Lake Geneva. Although it is a ?non-smoking hotel? they allow guests to smoke on their patios or balconies. Not good if you are a non-smoker as our neighbors smoke wafted into our room several times during our stay. We found the staff to be friendly when we interacted with them first but other than housekeeping, no greeting was shared. The front desk staff was usually busy working behind the desk and some seemed a bit put out to have to answer our simple questions for directions or hotel services. There was not a warmth to our stay; it was business as usual. We had breakfast both mornings and would recommend getting there earlier rather than later. Our first morning, there were a number of open tables to choose from, coffee service was quick and dishes were cleared quickly. The second morning, arriving just 30 minutes later, there were uncleared tables, those that were cleared had no place settings and the small buffet area was jammed with people, standing in the way of others while their bread toasted. There are no glasses near the juices or water so you just return to your table to get your glass, if there is one there! The self-serve buffet of cereals, breads, yogurts, eggs and meats with cheese was really lacking in the ability to self serve as several items were empty and infrequently refilled. It seemed to be an issue that could be easily resolved with more staffing. Our check out took much too long. We were trying to catch a train and when we presented a Marriott Rewards certificate (that we had asked the reservation agent to note when we booked the room) the staff did not know how to handle this, even though it was valid internationally. They were concerned about the $30 US dollars being converted to francs. I was also told I should have shown them at check in to avoid waiting! I'm surprised they made us wait so they could figure it out. We even offered to settle our bill in USD if it would help. All things considered, it's probably an okay hotel for a couple of nights but I think our expectations were high due to the many other European Great Western hotels we have stayed at on our vacations.

    4
    « Best Western Mirabeau »

    Upscale hotel with impressive lobby and restaurant with a convenient location close to local transit halfway between Ouchy and Old town Lausanne. Many rooms have nice view of Lake Geneva (worth an upgrade). Very helpful staff.

    4
    « Friendly and Comfortable »

    Was on a two days business trip. Hotel is very conveniently located in 5 min walking distance to the train station. The staff is very helpful and friendly. My room was very comfortable, the bathroom a bit too small, but tolerable. The room was clean and the staff noticed my preferences in cushions after the first night and prepared the bed accordingly. Breakfast had great variety with warm sausages, bacon and scrambled egg, as well as a selection of ham and cheese. Vegetables and cereals complete the buffet. Recommended for business trips, but also as a nice weekend couple hideout.

  • 4
    « Lovely one night stay »

    Great location,just up street from train station and around the corner to the bus stop. Very lovely old style hotel and the staff was wonderful and helpful. Ask for a room that is on the side street as it is much more quiet than the main avenue de Gare. Nice breakfast buffet.

    4
    « Clean, Comfortable and Convenient »

    Used this hotel as a base for a week long training course. It was very convenient to the train station, approximately a 5-7 minute walk. Had a 4th floor room, neither facing the street nor the lake, but could see both from the room. Room was quiet and lighting was adequate. Breakfast was included, a buffet with numerous breads, danishes, eggs, bacon, fruit, cereal, yoghurt etc. It was very good. Check in / check out procedure was fine. Friendly staff. The only drawback was that the shower stall had a curtain only that did not want to stay in place. Would stay here again.

    3
    « Elegant building, good service but issues »

    The hotel is a very distinguished-looking turn of the (20th) century building with sober, elegant interior design. The staff are very friendly and helpful. The room and the bed were comfortable, albeit tight for a couple with two suitcases and two carry-ons. The bathroom was small, but well-equipped. The shower could not have been smaller and still usable, and the way the flooring is designed, water leakage onto the surrounding floor is guaranteed. Breakfast is quite well-stocked, but no low-fat options for cheeses and yogurt. Coffee is not self serve - staff needs to bring it, and it was only lukewarm the first day. They gladly replaced it. A good coffee machine with the buffet would have been a better idea. Two dinners in the hotel restaurant were nothing special. The steak the first night was sinewy and chewy. The penne the second night was under-cooked and lukewarm. That was sent back and they gladly fixed it. On the whole, a decent hotel with some issues.

    5
    « Excellent and so friendly »

    It would be difficult to fault this hotel. Very nicely appointed rooms and public spaces, and perfectly located mid way between the historic city and the quayside. Both are within easy walking distance. Train station even closer, but not so close you could hear it. The staff were the friendliest of any hotel I have stayed at, and were so helpful with advice and guidance on things to see. Breakfasts were continental but very good, and fresh. Do visit Mirabeau, you will not be disappointed.

    5
    « Excellent place to stay in Lausanne »

    I had a reservation at the Carlton Boutique Hotel in Lausanne, made months before my trip. I was surprised to get an email while abroad telling me that they were not going to honor the reservation but had booked me at the Hotel Mirabeau instead. I learned through emails with the Mirabeau that the rate would be the same as I had reserved and a check of reviews made me feel okay about the change. At the Mirabeau I found an outstanding place to stay when in Lausanne! The staff, especially Peter Jansenberger, Chef de reception, welcomed us and were quite helpful the entire four night stay. The hotel is located about a five minute walk from the train station and provided free transportation for the Metro in Lausanne (we had purchased Swiss Travel Passes so did not need the Metro cards, but it is a nice touch). Our room was spacious and comfortable, with excellent storage and closet space, a convenient safe, and comfortable seating. I will stay at the Mirabeau abain when in Lausanne. The location makes trips on Metro and to other parts of Switzerland quite convenient.The area is clean, safe, and well lighted, which made our 3:30 a.m. walk to the train station easy.

    5
    « Mabon »

    Very happy with the attention I get as a returning guest. They always find me a nice room. This time I had a beautiful view over the lake, with a nice terrace. The location is perfect, 3-4 minutes from the train station.

    5
    « Beautiful hotel. »

    Great hotel really impressed on arrival. Great friendly staff. Very proffessional. Breakfast is basic and could be more choice for the price of the room. Family room spacious and lovely smaller separate room for children to sleep within same bedroom.

    4
    « convenient and charming! »

    The hotel Mirabeau is perfectly situated to easily access anywhere in Lausanne. Walk to shopping and restaurants, as well as train and bus access. It's a charming hotel, a little bit worn feeling but I prefer it to those new totally modern boxes. One of the "charming" features, however, was a very strangely angled shower which was challenging and required some contortions to use. Breakfast was very good and the staff helpful whenever needed.

    5
    « Wonderful hotel with great rooms, service & location »

    Only a 10-minute walk from the main Lausanne train station, we found the location of the Hotel Mirabeau very convenient for visiting & exploring the city. Check-in with friendly, efficient staff was very speedy, and we were able to get our room before noon. Our large, air-conditioned room, on the hotel's top floor, had a separate sitiing room, with its own lavatory for visitors. The comfortable sleeping area had a king-sized bed with a full adjoining bathroom. We also had small sundeck balcony from which we had a lovely view of Lac Leman. The included buffet breakfast in the hotel's dining room was very good with a big selection of choices. Service was very friendly and efficient...my much-needed morning coffee came almost as soon as I was seated. My wife, not a breakkie-eater, was happy enough to have the Nespresso coffeemaker with lots of espresso coffee pods in our room. The Hotel Mirabeau the first Best Western Plus property we had ever stayed at, and my wife & I were very impressed.

    5
    « Fantastic Hotel and Superb Service »

    Lausanne is the beautiful town but this hotel has simply add more value in my visit. Excellent service and hospitality by hotel staff including reception, restaurant and room service. Special thanks to Mr. Peter for his great cooperation through out. Room with balcony is highly recommended and should enjoy the breakfast in room balcony. Super choice !

  • 4
    « Great location »

    The location is awesome: 5 minutes walking to the train station, same distance from downtown. There are many restaurants, bars, shops and a bus station nearby. The staff are very professional, the breakfast is good but overpriced (25 chf), and the rooms are small but comfortable. The AC was one of the best features of this hotel, especially during the hot months. The hotel provides you with a transit pass for both the bus and the metro, which is very helpful. I would definitely go back if I have the opportunity to visit Lausanne again.

    5
    « Handy, competent hotel near the railway station »

    Its a stiff 5 minute walk up the hill from the station but we really liked this hotel and its very good restaurant. The room was comfortable and clean and the bed provided a good nights sleep. I would certainly use it again if visiting Lausanne.

    2
    « Unimpressed »

    Other than a good central location close to the train station, there isn't a lot to get excited about in this hotel. It's extremely basic. I had a dreadful nights sleep when the assigned me two small uncomfortable twin beds, badly joined together. As an individual business traveler, I wanted and booked for a King Room and would have expected a King bed - even a Queen would have been fine - just not twins!! The breakfast the next morning was poor, I also had lunch in the little bar beside reception which was also poor. The hotel was dated and over priced, though arguably that's the same with a lot of places in Switzerland. Front Office staff were pleasant and helpful.

    4
    « Comfortable place to stay in Lausanne »

    This is a great, comfortable place to stay when you are in Lausanne for business. I frequently travel and stay at the Mirabeau, and highly recommend it as a good value. The rooms are clean, comfortable, and relatively new. The beds are comfortable, and the bathrooms are always clean. You can certainly always spend more money, but the Mirabeau is a great value. The bar has a nice selection, and more importantly, the breakfast in the restaurant is an excellent selection and value. All together, highly recommended!

    5
    « Standard hotel, nicely located , good service »

    I stayed for 2 weeks in this hotel for the month of March 2017 . This hotel is very close to Lausanne railway station (walking distance) . You can go to city center even by walk though you need to take a road which is going up , so if you are not habituated then avail bus . Bus stop is just 30 sec walk from Hotel . Hotel provide free bus pass and you can travel almost in all location of the city using the same . Hotel stuffs are really helpful and 24/7 available . Its a 4 star standard hotel . Rooms are pretty clean and having standard size. Room service is pretty quick and available until 10 PM . Its a overall small and nice hotel . Hotel breakfast also good and also having many varieties.

    4
    « Friendly, Cozy, Unassuming »

    Had a wonderful stay for business last week at the Best Western Mirabeau. The front desk staff were excellent, friendly, and very helpful with storing my baggage on the first/last days of my trip. The breakfast in the mornings was delicious - I just wish I had more time! The only reason I'm not giving 5 stars is the showers are a bit difficult to maneuver - but that's more a European thing and less a "this hotel" thing - and there's no gym or exercise facilities. But that's also not their fault :) Overall, excellent hotel with old-school charm. Loved the upgrade upon arrival and had a charming room with a glimpse of the lake. Will book again if back in Lausanne!

    4
    « Very nice hotel, great restaurant »

    The Best Western Plus Hotel Mirabeau may not be the cheapest hotel/redtaurant in Lausanne but in my opinion you receive a lot for your money. I stayed in a room with lake view with a big bathroom with tub and a very comfortable bed - even the pillows were very good to sleep on. Everything was very clean and I had the impression that the whole room was renovated not too long ago. Because of the style of the hotel there was fitted carpet in the room which can be a bit difficult if you are allergic. But as said before: the style of the hotel would be broken if there was laminate floor or sth like that in the rooms. The hotel lies on a street very close to the main station and also just a 5-10 minutes walk from the city center with all the sights. I would recommend to spend a little more money to have a room to the backside. The restaurant has a great service and for dinner the ambience is very calm and kind of elegant and charming with the big chimney which is fired during winter. You can easily see that all the ingredients are fresh and of high quality from the starter salad to the great mousse au chocolat as dessert. So if you want to have a special dinner the restaurant of the hotel is highly recommended. Last but not least the breakfast: as kind of standard for a 4 star hotel you will find nearly everything on the buffet what you are looking for. For hotel guests the breakfast is included in the room rate so enjoy it! You can have different müesli, fruit, joghurt, different bread and rolls, pain au chocolat, salmon, scrambled eggs and if you ask for also fresh made omelettes and so on. All in all the hotel is really great and I would love to stay there again.

    5
    « Classic hotel in a perfect location. »

    The hotel is an easy walk from central Lausanne station but be prepared to walk uphill to get to the city center. It's about equal distance to the lake, too. We had a nice large room with a balcony that would be great for a summer stay. The bathroom was a bit disappointing with only a small shower. Breakfast was great with lots of choices hot and cold. The breakfast staff was extremely proficient and nice. There were several english television stations. I got the flu while we were at the hotel and I want to extend a sincere thank you for allowing us a very late check out on departure day. We will definitely stay again when we return to Lausanne.

    5
    « Impressive classical hotel »

    The hotel is located between the lake and the city centre and both is therefore really easy to reach by feet as long you are able to walk steep stairs and streets because the city itself is completely hilly. The whole building is old and really impressive from the outside but from the inside as well. The interior is very tasteful and classic, the rooms are quite big and luxurious and the staff is helpful and professional! The garage costs around 25 € for a night and is to find on the opposite side of the street.

    5
    « Nice and charming Hotel »

    A very nice Hotel if you stay in Lausanne, it is very close to the train station (~400m) and within walking distance to the lake or the cathedral and the shopping streets. Service is very friendly and helpful, Reception is great and very helpful as well. Internet access is free and fast, I never had a problem with it. The facilities are clean and the Hotel is very charming. Rooms are clean, some are a little bit small, bathrooms are clean and newly renovated it seems. The only thing bothering me is always the curtain around the shower as you are flooding the bathroom. There is no real rim between floor and shower. Breakfast is very good, they offer a great variety, even salmon. You also get free public transport within the city during the lenght of your stay. Anyway I am there at least three times a year and it is the Hotel of my choice, and I've seen a few there..

  • 3
    « Pricey, inconspicuous accommodation not far away from the main train station »

    Best Western Mierebau is only 400 m away from Main train station, and 900 m away from the heart of Lausanne. Hotel's building is old, well-kept, however not very distinctive. Interior of the lobby, corridors and rooms (seem to me) a bit cheap and dated. Entire hotel very clean. Staff is very attentive and polite. The decor of my room (#212) was not appealing to me at all. I expected something more exquisite and stylish. Bed was large and very comfortable. Even though rooms have no kettle as a standard equipment (what a pity) you may ask at the reception, tea-set will be promptly delivered to your room. Internet access for 2 devices was included in the room rate. Connection was quite fast and uninterruptible. Upon check in I received a ticket for public transportation (valid for entire my stay) which was a nice surprise. Selection at buffet breakfast was not too opulent; however quality of the food was very good and the meal tasted good. Price/Value: in my humble opinion 235EUR for a night, was not a bargain even though I was in Lausanne. I'd more eagerly swallow the price for the night, only if I were given a room with the lake view.

    4
    « Convenient walking distance from the train station »

    When I go to Lausanne on business, I like to stay at the Mirabeau. The logistics are you arrive by airplane in Geneva, you take the train to Lausanne, and then you have a 5 mins walk from the train station to the hotel. The service at reception is very good. The hotel is clean, ample rooms, comfortable king size bed, modern bathrooms. The restaurant on the ground floor is excellent for breakfast and for dinner, with excellent food and service. The negatives were the WiFi does not work well, and the shower is in the bathtub which I dislike.

    4
    « Fine for short business trips »

    Nice hotel for short business trips. There were renovation works on the street of the hotel and no warnings at the hotel website. I would expect better offers for rooms due to the loud mornings. It will continue till the end of 2017.

    5
    « Stylish »

    The original art deco style has been lovingly recreated with all modern conveniences. We had a glimpse of the lake from the balcony. Breakfast was lovely, great coffee, good selection of hot and cold. Room was spacious and very clean and bathroom very nicely done. Staff very helpful. Near station/metro/buses. Free bus/metro pass. Pillows were a little too hard and the yoghurts could have been cooler but I am being picky. Cathedral is lovely.

    5
    « Plus! »

    This BW Plus hotel really lives up to the PLUS in it's name. Compared to another 4 star BW hotel in Switzerland this is really on a different level. Had a wonderful 1 night stay at this hotel and I will certainly book this again for any future visit to Lausanne. My room was towards the street and on the second floor so there were some street noises in the night. So if you have trouble sleeping then I would suggest to ask for a room higher up or faced towards the lake. Splendid breakfast and top service all around.

    5
    « A great hotel to stay »

    My wife and I stayed here with my 2 boys this past summer. It created a lasting memory in us. Very friendly staff and clean hotel. Train station and local attractions were near by. Hotel also gave us complimentary local transit pass, which was awesome and came in very handy. Hotel staff also helped us plan some parts of our daily trip. Our stay also included Breakfast buffet and was very satisfactory. Ans almost forgot to mention that the room we stayed in was huge and that too compared to typical European hotel rooms.

    5
    « Best Western but very +++ »

    Great location to downtown and train station. Stayed 4 nights for a family event. The triple room #209 had great beds and was very clean. Great breakfast buffet a plus. Very quiet. Staff professional and friendly. Would certainly return. And will.

    4
    « Everything was great but no lake view for family room »

    Our family of 4 had a nice "Family Room" with two separate bedrooms. The master was huge, had a fridge, small balcony but looked out onto the busy street. Not too much street noise though. Kid's room was smaller but fine, two singles. Bathroom was large and nice. Parking was pricey and on the street, you can pay at the front desk and they will give you the appropriate tag. Pretty close to the train station and uphill a bit to the old town, cathedral etc. They give you a public transport pass which we did use. Breakfast was typical Swiss fare but very well done, with meats, cheeses, pastry, fruit, etc. All in all it was a good place to stay and reasonable value for Switzerland, though the room had minimal lake views. The service was excellent and the staff were very kind and helpful.

    3
    « Nice 4 stars Hotel »

    I stayed in this hotel during my visit to Lausanne. The hotel is clean, classic, well organized and comfortable. The staff is very friendly and welling to help. The location of the hotel a bit far from the the lake, down town and the services ( restaurants, bars, shops, markets, laundry, cafes,...) but it close to the train station. The breakfast is very poor and the choices are limited.

    5
    « An excellent Hotel, with great view on lake5 »

    Very nice Hotel, all Hotel staff are exceptionaly very welcoming and helpful, specially the reception. We are here with the family and took 3 rooms, all 3 rooms are classic and chic. Breakfast is great and has a wide variety of different choices. Definitely will be returning again.

  • 4
    « Great Location, Great Breakfast »

    This hotel is a 5 minute walk from the train station! Big, spacious rooms, excellent WIFI! The continental breakfast is outstanding and the servers are warm and friendly. Located in the Center of Lausanne, it's easy to walk to shopping, restaurants or to Ouchy. Very helpful front desk staff too. We would stay here again!

    5
    « great place to stay in the area »

    Just returned from a 2 night stay at the Hotel Mirabeau. Hotel was a quick walk from the train station and located half way between the port and the old city. There is a bus stop directly in front of the hotel if you don't want to walk the hills (and the hotel provided a card that gave free access to the public transportation which is clean and efficient). The staff was extremely warm and helpful. They upgraded us to a room with a balcony and view of the Lake when we checked in. Hotel was very clean and had a lot of charm. Breakfast was delicious and plentiful. I would stay here again in a heartbeat!

    5
    « wonderfull hotel »

    We already stayed twice in the hotel "Le Maribeau " in Lausanne. It is a beautiful and stylish decorated hotel, the service is very friendly and attentive. Our room had a view of beautiful Lake Geneva, the room was immaculately clean, with a wide range in the mini-bar, shower and bath (there was no noise from traffic or other guests). The hotel is centrally located and within walking distance of the lake and all other sights . There was a very rich breakfast and dinner was very refined.We would definitely recommend this hotel,you can clearly see that this hotel is well run!

    5
    « VERY CLEAN »

    I stayed here for one night and it was wonderful.Staff is very polite, good size of rooms, clean and comfortable. Although we had a room on the street side, there was absolutely no noise. Good choice for breakfast too.

    4
    « Hotel Mirabeau stay for conference in Lausanne. »

    Stayed here for three days while attending a conference at CHUV. All in all a great stay. Wonderfull beds. Exceptionally good food (incl breakfast) at the restaurant and conveniently located very near the main train station.

    5
    « Excellent hotel! »

    Stayed at Mirabeau Hotel for 4 nights!Its location is precisely what we wanted! Almost near everything! The staff were very kind and helpful! It's cleanliness is 10 out of 10! Breakfast was good and the restaurant had delicious plates! I enjoyed the chicken curry dish and the profiteroles!I loved the Swiss fruity white wine the serve there!Our stay was a must to remember !

    5
    « A lovely alternative to Geneva »

    Stayed at the Hotel Mirabeau for a few days as an alternative to paying the hugely inflated Geneva prices during UN meetings. I am very glad I did! The hotel is in an excellent location, a short walk from the train station, lake at city centre with, if you happen to get a lake facing room, stunning views across the lake. The rooms are tidy and clean with everything you need, right where you need it. A very wide selection of television channels are also available in room. The breakfast spread was also very well done and offered good variety. As for the staff - they were fantastic throughout with special mention going to Bibi and Maddie on the reception desk; wonderfully attentive and happy to assist. My trip was for business, but I shall be back to Lausanne as a tourist in the very near future.

    2
    « Business Overnight in Lausanne »

    Very disappointing hotel room in relation to elevated room-rate charged 00 in terms of outlook (sold as mountain view, but in reality only just) and bathroom fittings (uncomfortable shower in high-sided bath) - I have had much better bathrooms in Holiday Inn Express !!

    5
    « Very good Hotel »

    The location is good, near the train station and 10min walks from the center. Very helpfull staff a the reception the private garage is located in front of the hotel and very easy to use. Room was very nice and clean, spacious, great view from the balcony Beds are very comfy. Dinner at restaurant in the evening was just Perfect !!!! Great staff, great Food & cosy Atmosphere. Breakfast was excellent. All what you need to start your day. I would definitely go back to this hotel.

    3
    « Central location »

    Very good service-with a smile.Rooms are very small,so are the bathrooms!Close to the train station.Lausanne is a uphill downhill city!I didn't know that.There are trips on the Lake Geneva by boat.Wonderful scenery.

  • 4
    « Sweet »

    All ok on the basics - fair price, cleanliness, TV, WLAN, decent breakfast, convenient location close to the train station but far enough to avoid the typical side effects. More importantly, a courteous and friendly staff. Elegant rooms and staircase which ensure a relaxing and classy atmosphere.

    2
    « Way too expensive, tired decor »

    I'm a frequent traveler, and I found this hotel to be obscenely priced for a place that looked so tired. Adding a second person to the room, which had a large bed regardless of how many people were in the room, cost more than $50.

    4
    « Really nice pleasant hotel »

    Just a five minute walk from the railway station, this art nouveau hotel is really nice, good rooms and nice breakfast, would recommend worth a try. Seems well placed in the town. Rooms were good size I had 411 which was quiet and on the corner of the hotel.

    4
    « Good stay »

    Very descent stay at a very convenient location, just 5 minutes walk from train station, metro. wide selection of restaurants at the nearby area at walking distance. Wifi has good reception and breakfast offered is a good buffet selection. Rooms are relatively spacious and very clean. Personnel is very helpful and polite and generally speaking service level is at high standards.

    4
    « delicious curry mussels »

    We were having a family dinner at the hotel for their "moules menu" last Saturday on our visit to Lausanne. The restaurant was fully booked, their curry mussel was delicious! It's definitely A MUST to taste! Having well and warm received by their staffs all along our time at the restaurant, could only make us want to come back, yet to stays at the hotel.

    3
    « Decent hotel »

    This hotel is conveniently located close to the Lausanne Train Station. The service is excellent at reception as well as the restaurant. The room was also clean but not very spacious. The internet connection is not the greatest as it kept dropping regularly. Overall, a decent, clean hotel but no great frills.

    3
    « Décéption? »

    Of course, everything is relative and I do not know if the three stars is very representative, but it's rather in relation to the range "high end" which this hotel sits in. I was there on business trip in Lausanne (it's pretty rare that I sleep there) but was unfortunately not delighted pleased, service is good, of course, but I was "relegated" to chamber 506 which is rather small and there was no WiFi (or really bad signal, this may have been corrected by now). Breakfast was included, good but not great compared to other hotels in this range.

    5
    « Ideal place to stay in Lausanne »

    Great location , polite staff, spacious rooms , garage facility available , rich and top quality breakfast and an interesting restaurant, within the hotel , staying open till almost 22.00 , made our life , upon our arrival , much easier. Overall is a value for money hotel.

    4
    « good choice »

    Warmly welcome, comfortable rooms but a little bit smal. Pleasant balkony .Cosy and swiss atmosphere .The restaurant is excellentwith a large choice of foods and wines . The breakfast is perfect choice, service and quality. Nice stage for holidays or for business.

    4
    « Second time in this hotel and will stay more »

    Booked this hotel for the 2d time and satisfied again. The hotel is walking distance from the railway station, offers comfortable accommodation. Reception staff very friendly and helpful. Though located on a busy street, the rooms are quiet, thanks to modern windows. Rate 4 only for the size of the room, but this is very clearly noted in the booking information. The hotel provides a good breakfast, with swiss cheese, meat/sausage cuts salted salmon, fresh croissants, juices, omlette/eggs, cereals/yoghurts, which was included in the rate. As in many Swiss cities you pay some 2-3 CHF as a city tax, which is not just a tax - you get a transport card for free bus/metro rides within the city. WiFi is free throughout the hotel, but you will need to register entering the login/password combinations which you receive at the reception at check-in. Very, very good restaurant for dinner with helpful, knowledgeable staff and chef. All the food was not only prepared well, but also well served and decorated. Will stay in this hotel again.

  • 5
    « Every staff member made our stay better »

    We arrived at 7:30 on a cold Sunday night in January. No reservation? No problem! I think we received the best room in the hotel! We decided to eat in the hotel restaurant, and received a table in front of the wood burning fire! Too tired to think about what to order, so asked the sommelier for suggestion. Surprise - she suggested a modestly priced wine that worked perfectly with my dinner! On checkout the next morning, the hotel manager gently reminded us which mountain roads were closed, and recommended a detour to the town of Gruyere - magical! Thank you for a memorable stay.

    4
    « Excellent Location Excellent Restaurant »

    Great location, very close to the station and everything else seemed to be a comfortable walk away. The staff was very friendly and approachable and the restaurant served very good food. The hotel is very charming as it has something very old world about it.

    5
    « Very, very nice hotel in the heart of Lausanne. »

    We stayed in this hotel as part of a group tour, so I cannot say if it was a good value, but it certainly was an excellent place to stay. Cleanliness is our first requirement as well as being quiet and this hotel met that criteria. The breakfast was excellent and the general appearance and decor were very, very nice. All of the staff were friendly and helpful.

    5
    « Excellent location and service Best value for money »

    We have visited this hotel twice before and we return here because of the good location and excellent service we are provided. Yet again the staff were helpful, courteous and kind. The breakfast was scrumptious. Best value for money. We always look forward to our stay at the your hotel and wish the General Manager and his team every success.

    4
    « Helpful staff, pleasant stay »

    We arrived after a 8 hour drive, parking was right opposite the hotel and very secure which was helpful for us as we were leaving things in the car as we were driving around Europe. Nice spacious room, comfortable bed and excellent bathroom. The lady on reception was very helpful too. Good location with bus stops close by. Only negative was food choice for breakfast.

    3
    « Comfortable but oldish »

    The hotel and rooms are comfortable, though details are somewhat old and would need upgrade, like the bathroom equipment. They serve a very good and complete breakfast. At walking distance from the train station and the old town.

    4
    « Surprisingly Good! »

    We had a junior suite and the room was superb. Very large with separate room for the kids and a massive bathroom, and spotlessly clean. The staff were very helpful and the location, whilst perhaps not in the best area, is very handy for the main attractions. Bus passes are included and the service is very good, with buses to the harbour or centre every couple of minutes. Breakfast was great and pretty much covered everything you could want. The only issue with the hotel is that the parking is limited. We ended up having to park on the street but it was fine in the end. Certainly a hotel I would recommend if you were visiting Lausanne.

    4
    « Great hotel with some old world charm »

    This is a great location, not far from the train station, just a bit of a walk up the hill. Close to buses. Big spacious rooms. Nice and quiet, well appointed. Great friendly staff who are helpful and accommodation. Breakfasts - good selection.

    5
    « Lovely, lovely, lovely »

    I wish I could only stay there longer! From the breakfast throughout the day until the night this is just lovely place: lovely choice in the morning (best scrambled eggs ever!), lovely view out of the window during the day (over Lake Geneva to France) and great sleep at night (perfect bed in a silent house). Te only little and a bit weird disadvantage is their locked computer room on the 3rd floor - every time you go for the public computer you have to ask for a key at the reception. But its just a detail:-)

 

Getting to the hotel ...

All directions
·Take: Highway A1 or A9. Exit Lausanne. Drive then in the direction city center/railway station and follow the brown hotel signs to the Best Western Plus Hotel Mirabeau.