Best Western Hotel Winners Circle, Hot Springs

Great place to stay when visiting Oaklawn Rooms are great, very clean. Victoria at the front desk was great. Checking in was easy and room was ready early as requested so we could make the first race at Oaklawn Will definitely stay again

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mike W., I would like to thank you for choosing to stay with us and for your very favorable rating. I'm happy that you had a great experience. Thank you for mentioning our staff, they really do love what they do! We look forward to your return visit. Bests, Jim

Had a reservation down the road went check in and after an hour of the management trying to find the trifecta a tv or a tv that worked and a clean room I left went to this best western best decision I made on the whole trip will definitely be staying there whenever we visit hot springs in the future the room was spotless everything worked and I actually slept through the night something I rarely do at home. I booked on line thru the app and was checked in in less than 5 minutes way better experience than the Wyndham chain has ever been

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear need832, I would like to thank you for choosing to stay with us and for your very favorable rating. I'm sorry that you had a disappointing experience at your first stop but I'm happy that you had a great experience with us. I'm glad that you enjoyed our pillowtop mattresses as well. We look forward to your return visit. Bests, Jim

Great location for going to Oaklawn and the great sights around Hot Springs National Park. Rooms were very clean and in good order. All the amenities that I needed for my stay. Great free breakfast available

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear tonc1116, Thank you for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm happy that you had a great experience. We look forward to your return visit. Bests, Jim

We had to find a hotel that would accommodate my family and pets, we were very happy with our stay! The staff is very friendly and the room was very clean. The breakfast was also good. The hotel is located in a central area near most all attractions in Hot Springs.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear ryanreed1972, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you had a great experience. Please come back and stay with us again for we look forward to serving you. Bests, Jim

Upon arrival the lady at the desk was very welcoming and personable. The breakfast ladies are the best i have even encountered. They greet you, wait on you and also get to know you. The maintenance crew and cleaning crew always greeted you and asked if you need anything. Dont let the first appearance fool you. It is an older hotel but it is well worth the stay. It is very resonable.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Lori G, I would like to thank you for choosing to stay with us and for your very favorable rating. Thank you for mentioning our staff, they love making everyone's stay as pleasant as possible. I'm happy that you had a wonderful experience, we feel like we are the best value in town. We look forward to your return trip to Hot Springs. Bests, Jim

This motel has an excellent breakfast clean and the cooks are amazing alisa and Julie will hook you up with a big smile and great cooking skills those cinnamon rolls are to die for. Thanks ladies we will be back.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mike, I would like to thank you for choosing to stay with us and for your rating. Thank you for mentioning our staff, they love making everyone's stay as pleasant as possible. I'm a fan of the breakfast and those cinnamon rolls too. We look forward to your return trip to Hot Springs. Bests, Jim

Everything was great!! Victoria at the front desk was extremely helpful and the maintenance man and cleaning service were exceptional as well!! The cafeteria style breakfast was exceptional and the young lady who works there was very nice and courteous!! We will definitely stay here again!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear GoPlaces, I would like to thank you for choosing to stay with us and for your very favorable rating. I'm happy that you had a great experience while staying with us. Thank you for mentioning our staff, they do try hard to make sure everyone enjoys themselves while they are here. We look forward to your return visit. Bests, Jim

Excellent experience.. we travel a lot and this is the first time staying here!! Wow you don't expect much for the price, but it's amazing!! Clean and fresh and everyone is sooo nice!! Hot breakfast was great. Highly recommend you stop here!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Csybet, I would like to thank you for choosing to stay with us and for your very favorable rating. I'm happy that you had a great experience while staying with us. We look forward to your return visit. Bests, Jim

The cook, Alisa, was the nicest person to have to be working on Christmas. The food was great and hot. Came to our table to ask if we needed anything. She was on top of it. The room was clean and front desk were really nice as well.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Latrisha, I would like to thank you for choosing to stay with us and for your very favorable rating. I'm happy that you found your room very clean, that you loved the breakfast, and that the staff was very helpful. We appreciate your business and look forward to your return visit. Bests, Jim

The ENTIRE STAFF HERE IS AMAZINGLY AWESOME!! If you need ANYTHING, they will do their best to accommodate your needs!! I HIGHLY recommend this hotel!! There aren't enough stars to rate it any higher, so I had to settle for 5. But if there were more, I would DEFINITELY rate it the top level no matter how many stars there are!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Rebeldragon75, I would like to thank you for choosing to stay with us and for your very favorable rating. I'm happy that you found the staff very accommodating. They do try very hard to make sure that everyone is well taken care of and has a great time while they are staying with us. Thank you for your business and we look forward to your return visit. Bests, Jim

Staff are nice and friendly. Room is clean and bed is comfortable. Breakfast is great so does the service. Check-in and check-out is smoothly. Overall it was a great experience to stay. Definitely recommended

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Yinan L, I would like to thank you for choosing to stay with us and for your very favorable rating. I'm glad that you found everything to your liking and that you had a great overall experience. We look forward to your return visit. Bests, Jim

Very friendly receptionists, clean rooms the bed was very comfortable the complimentary breakfast was very good alot better than what I was expecting. We will definitely be staying here again on our next trip to Hot Springs

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear GrandTour12479691875, I would like to thank you for choosing to stay with us and for your very favorable rating. I'm happy that you had a great experience. We look forward to your return visit. Bests, Jim

This hotel was very clean, the staff was super friendly, and breakfast was delicious! It may not look like the newer hotels, but definitely recommend staying here and we will be back. We were pleasantly surprised and had a great time in Hot Springs

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Sam B, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm happy that you were pleasantly surprised by your experience. We look forward to your return visit in the very near future. Bests, Jim

Can't beat the location or price for a weekend get away to Oaklawn. The staff is amazing. They went above and beyond to make sure we had everything we needed. In fact, I left my Kindle in the room and they called to let me know. The breakfast each morning was great as well. We will be back!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Candice G., Thank you for for the nice comments and very kind rating of your experience. I'm glad that you had an amazing experience. Thank you for mentioning our staff, they all work hard to make sure everyone has a great experience while here in Hot Springs. I'm glad that you got your kindle back. We appreciate your business and we look forward to your return visit. Bests, Jim

Front desk is helpful as well as very pleasant. Beds are cleanly/crisply made which makes them look nice and inviting with fluffy pillows. The breakfast is wonderful as well. Also, they conveniently accept cash which was ideal for me and greatly appreciated.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Russell L, Thank you for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm happy that you had a great experience. Please come back and stay with us again for we look forward to serving you. Bests, Jim

Location was perfect, just across the street from the racetrack. Breakfast was very good and room was comfortable. Staff was really friendly. Pool was nice however we couldn't use it due to weather. New carpeting in our room.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear lisakallen2020, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you had a great experience. That pool water would be awfully cold at the end of November! Please come back and stay with us again for we look forward to serving you. Bests, Jim

from the encounter with the lady at the front desk when we arrived, the nice lady serving the hot breakfast the next morning, to the housekeeper who helped us before we left, I could not have asked for nicer and more accommodating employees. Overall, it was a great experience and everyone was wonderful. You should be proud of your workers that provide such a wonderful experience. The room was nice and clean too.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Voyager44882605135, I would like to thank you for choosing to stay with us and for your rating. Thank you for mentioning our staff, they love making everyone's stay as pleasant as possible. We look forward to your return trip to Hot Springs. Bests, Jim

We arrived in town early and right in the middle of our lunch, we got a text saying our room was ready and we could check in early if we chose to do that. Great customer service is what you call that! After lunch, we went and checked in-room was as promised. Super clean and the bed was comfy-no weird leaky shower head or hair in the bathroom! Breakfast was over the top with biscuits, gravy, eggs, sausage, bacon, danishes, yogurt, waffles, cereal, juice, coffee and water. The sweet ladies there serve you and you can have as much as you want. We love that you can park in front of your room! They don't have an elevator, so if you have mobility issues, book downstairs. Pool was pretty but it was too cold in November. It is just across the street from Oaklawn Racetrack and Casino-perfect for us because we were attending a concert. Five stars from check in until check out!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Lisa A., Thank you for choosing to stay with us, we appreciate your business. I'm happy that you loved everything about your experience. Thank you for your review and we look forward to your return visit. Bests, Jim

This was the best hotel experience in quite a while. Besides being pet friendly, the room was extra clean That alone was a refreshing detail while traveling this last year. We even decided to stay a extra night. Desk people were very friendly and accommodating. Breakfast was top notch as well. Oh, and the price was extremely reasonable. Centrally located, we will stay here again when in the area.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear kittym861, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you found your room extra clean and had a great experience with the staff as well. We feel like we are the best value in town. Please come back and stay with us again for we look forward to serving you. Bests, Jim

The motel is in a Great location. It's right across the street from the casino and walking distance to many eateries. Staff was friendly and made sure we were comfortable. Notification by phone as to when my room was ready gave the experience a personal touch.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Zydegirl582, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you had a great experience and loved the location as well as the staff. Please come back and stay with us again for we look forward to serving you. Bests, Jim

Great rooms! Every staff member that even walked by made sure to ask if all was well. There were 6-8 ladies that have all been super nice and made our stay extremely pleasant! I will never stay anywhere else in the Hot Springs area! The property is nice and the hot breakfast is nice but the staff make all the difference here! GREAT JOB LADIES, pat yourselves on the back and ask for a raise, whatever they pay you isn't enough! You are all terrific and deserve to be taken care of!!!! Everyone was great but Leslie went above and beyond to make sure we enjoyed our stay! I highly recommend this property! I hope you enjoy your stay as much as I did mine.

The bed was very comfy. Would have appreciated shower gel sachets and shampoo instead of soap. The best part of our stay was Alisa, the lady who served breakfast. She was really friendly and welcoming, a great ambassador for the hotel and Hot Springs! Thanks for a great breakfast too!

We booked at the last minute and it was super easy. The front desk was super helpful, the room was clean and comfortable. Not to mention, the location was perfect; it's just down the road from a beautiful racetrack/casino and restaurants. You can book your stay here with peace of mind!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear desarayann, I would like to thank you for choosing to stay with us and for the rating of your experience. I'm happy that you had a wonderful experience with us during your stay. Safe travels and we look forward to your return trip to Hot Springs. Bests, Jim

The room did not feel clean and smelled musty. There was a bug in our bed. The staff's response was that it was probably "just a stink bug." I feel that there should not be any type of bug in my bed! For the price, this place was terrible.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Tanya, Thank you for choosing to stay with us and for rating your experience. We appreciate all comments, good and not so good because we feel like they makes us better. You are correct, there should be no pest of any kind in your room or your bed. This is a rather rare issue for we have a professional pest control company that comes weekly to pre-treat and treat our rooms. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Bests, Jim

Front desk and the woman in charge of the breakfast room were very friendly and helpful. The food and efficiency in the breakfast room was much appreciated. Great location across from Oaklawn. Stayed in a newly refinishshed room. Everything was very comfortable and pleasant.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Theresa, Thank you for choosing to stay with us, we appreciate your business. I'm happy that you loved our staff, the breakfast experience, and that the location worked out well for you. Thank you for your review and we look forward to your return visit. Bests, Jim

We visited Hot Springs, AR for our anniversary as a mini getaway. I researched the hotels and read reviews. This one seemed to have comfortable beds and a good breakfast. Well, while the breakfast was good, the bed was just plain lousy. It was a bowl. We could not get comfortable at all. Now, I know they had some room remodels going on during our stay. I am wondering if we were one of the unlucky ones that got an older room? Either way, we left more tired than we had arrived. The only saving point was the room was clean and we were only there 3 nights. Will not be back.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Ashley, I would like to thank you for choosing to stay with us and for your rating. I will be taking a look at the bed in that room, we should not have any beds like that. Thank you for notifying us of this issue. I'm sorry this occurred but we hope you change your mind and look forward to your return visit where we hope to earn a higher rating. Bests, Jim

The breakfast here is great. The food is delicious. The staff in the breakfast room are the best I have found in my travels. They are friendly and they really care about the quality of the food they are serving. I would return, just for the breakfast staff. Our room was average, it was clean. However, there were plumbing problems in my friend's room, and their door did not work correctly (they entered through my adjoining room most of the time.) The front staff was very nice, and seemed eager to take care of any problems. It is quite noisy all night as it is on Central Avenue, which seems to be the main drag for sports cars and motorcycles racing.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear JuneL, I would like to thank you for choosing to stay with us and for your rating. Thank you for all the kind comments about the breakfast as well as our staff. They really do try to make sure that everyone is taken care of while staying as our guests. First I've heard of the door issue, but we will certainly take a look at it. We look forward to your return visit where we hope to earn a higher rating. Bests, Jim

Unfortunately, we were not able to check-in for our stay at Best Western Winners Circle. Upon arrival, there was a very obviously high on drugs person assaulting the front desk staff in the lobby. We thought we'd park and wait for the individual to leave, however we heard other noise and looked up at the balconies to see people standing on them yelling too. Afraid for what would happen, and knowing we would not be able to sleep at night if we stayed, we made the decision to exit the parking lot and call the front desk. The front desk person said they would cancel our reservations and to call in the morning for approval of the cancellation. We found a different hotel to stay at, and called back in the morning. The morning manager was apologetic and said there would be no charge. When we received our credit card statement the following month, a one-night charge was on our statement. My husband called back and a different manager said she reviewed the file and even though we were promised no charge, she decided that we should be subject to a one night penalty. Editing my review to add - The "management" posted on my previous review accusing us of not calling the night of the incident. This is completely false, I can show record of our phone log calling that evening, the next morning, and also the hotel calling us back the next morning. At any rate, we would have never stayed there, with our kids, and felt safe. I'm so glad another hotel, that was clean, had space available for us, even if it was almost twice the cost of Best Western. Holiday Inn Express & Suites Hot Springs is a much nicer place.

If you're not staying on Bath House Row, this is the next best place because it's very centrally located and easy to get in and out. It was very clean and the staff was extremely friendly and everyone seemed to love their jobs enjoy their coworkers . listening to other customers there were a lot of repeat customers. The employees all seemed very dedicating to hoping you would come back again. I love that the pool is open and warm enough to swim in. The breakfast was good. and the cook somehow found time to clean as well. There was only one indicator that I saw all of the age of the hotel, and that I had a short old toilet in room 170 that I had to flush a couple times, but it worked with the two flush method of flush wait a while then flush again. Everything else was top notch.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Danielle B, Thank you for choosing to stay with us, we appreciate your business. I happy that you loved our staff and pretty much everything about your experience. (we will take a look at that toilet) Thank you for your glowing review and we look forward to your return visit. Bests, Jim

This is the best hotel that we have visited in a long time. We spend a lot of time traveling. The staff was friendly and went out of their way to help in any way possible. The room was clean and the breakfast was the best I could have asked for in a hotel! Thank you ladies we enjoyed our stay!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Anna W, Thank you for choosing to stay with us, we appreciate your business. I appreciate the very kind comments about our staff. I'm glad that you found your room clean and to your liking. The full hot breakfast and the ladies in there are always a big hit. We look forward to your return visit. Bests, Jim

I go to the Hot Springs area to dig crystals and return to Best Western Winners Circle because it is the best budget friendly hotel in the area. It is clean and every staff member is pleasant and helpful. Every employee I met was cheerful and pleasant. They know how to make guests feel welcome and valued. Breakfast was good and there was a nice variety of things to eat. The made tor order mini waffles were delicious and much better than giving guests full sized waffles that would have been too big to finish. The servers were very efficient and personable.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear sassyelectra, Thank you for choosing to stay with us, we appreciate your business. I glad that you loved our staff as well as our full hot breakfast, we feel like we are the best value in town! We look forward to your return visit. Bests, Jim

Mrs. Donna and Alisa were super sweet and friendly serving our breakfast which was the best hotel breakfast weve had by far! The location was safe and secluded. The beds were pretty comfortable and room was clean.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Brittnee M, Thank you for choosing to stay with us, we appreciate your business. I happy that you loved our staff, the location,and as well as our full hot breakfast. We look forward to your return visit. Bests, Jim

Great location. Clean. Great staff all around: front desk, breakfast & room service! Breakfast was always hot and if the coffee pots are empty, they were quickly swapped out and replaced! Choice of hot or cold food and fresh fruit.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Adventure266698, I would like to thank you for choosing to stay with us and for your rating. I'm happy that you enjoyed your stay. We look forward to your return visit where we hope to earn a higher rating. Bests, Jim

Unfortunately, we were not able to check-in for our stay at Best Western Winners Circle. Upon arrival, there was a very obviously high on drugs person assaulting the front desk staff in the lobby. We thought we'd park and wait for the individual to leave, however we heard other noise and looked up at the balconies to see people standing on them yelling too. Afraid for what would happen, and knowing we would not be able to sleep at night if we stayed, we made the decision to exit the parking lot and call the front desk. The front desk person said they would cancel our reservations and to call in the morning for approval of the cancellation. We found a different hotel to stay at, and called back in the morning. The morning manager was apologetic and said there would be no charge. When we received our credit card statement the following month, a one-night charge was on our statement. My husband called back and a different manager said she reviewed the file and even though we were promised no charge, she decided that we should be subject to a one night penalty.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear RoadTrippingFamily13, Thank you for taking the time to write this review and share your experience. It's disheartening to learn that you witnessed that incident. Yes, over 2 months ago, we had an extremely rare incident where we had an obviously impaired individual in our lobby verbally attacking our desk clerk. We have no record of you contacting the front desk until the following morning and that is why your reservation was charged as a no-show. All you had to do was call that night to cancel. We did only charge you for 1 of the 4 rooms that you had reserved which saved you well over $300. I'm sorry that you witnessed this incident. I believe that you can tell from other reviews that this isn't a common occurrence at all. We have a very family friendly, safe location. If you are ever in the area again and find yourself needing lodging please give us another try. Bests, Jim

The friendliest, most kindest staff; these ladies are awesome! They make you feel like family. I never want for anything, they check on you, bring you whatever you need when you need it. I will not stay anywhere else! Perfect location and a staff no one can compare to! I absolutely love it here!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Renee, I would like to thank you for choosing to stay with us and for your very favorable rating. We appreciate your kind comments about our staff, they do try hard to make sure everyone is well taken care of. We look forward to your return visit. Bests, Jim

Although the walls were a little thinner than I prefer, the room was clean and comfortable. The front desk staff person was friendly and check-in was easy. They offer a hot breakfast of eggs, sausages, biscuits and gravy, as well as freshly baked Danishes. Coffee was surprisingly good. Parking in front of your room is easy and convenient. Good value and convenient location to Hot Springs National Park and many restaurants.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear AnnArborMichigan, I would like to thank you for choosing to stay with us and for your very favorable rating. We appreciate the kind comments about your experience while staying here. We look forward to your return visit. Bests, Jim

From initial phone contact with Brittany to check in, also with Brittany, to the overall comfort and cleanliness of the room to the breakfast and the ladies tending to it, ALL WAS OVER THE TOP PERFECT!!!!!!! Whenever we are in the Hot Springs area, you can bet we'll stay here!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear ftvalleyman, I would like to thank you for choosing to stay with us and for your very favorable rating. We appreciate the kind comments about Brittany and the rest of our staff. We look forward to your return visit. Bests, Jim

This was at a good location. The room was clean and had a comfortable bed. We spent 2 nights, and all was good. Bad weather kept us from taking advantage of the pool. We really enjoyed the breakfast. It was cafeteria style and have many options for what to eat.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear 1962kat, I would like to thank you for choosing to stay with us and for your rating. I'm glad that you liked everything at the property and that you found your room clean. I'm also happy that you enjoyed the breakfast. We look forward to your return visit where we hope to earn a higher rating. Bests, Jim

the staff was the friendliest and most helpful I have had the pleasure to be with in years. The FREE BREAKFAST made the start of the day setoff to a wonderful day. The friendliest clerks were helpful in every way, where to go how to get there and usually with a map. th rooms were clean & AC worked heat/cool.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Ramona R, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. I'm happy that you had a very pleasant experience throughout your stay. I appreciate you mentioning our staff. Please come back and stay with us again for we look forward to serving you. Bests, Jim

We stayed 2 nights on our trip. The room was very clean, quiet and comfortable. The desk clerks there go FAR above and beyond to be helpful. Enthusiastic and positive! We even came back and asked for a dinner recommendation. The restaurant wasn't something we may have tried just looking at it but it was EXCELLENT! I needed an out of service towel to clean my windshield and she got me something that worked great. Highly recommended!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Teresakelleyiowa, Thank you for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm happy that you had a great experience. Please come back and stay with us again for we look forward to serving you. Bests, Jim

It's a nice place to stay. Customer service is key to success for service oriented business especially hospitality sector. I give 5/5 for the friendliness of the staff. Breakfast is filling and it tasted better because of how it is served by the great ladies who did a great job. They brought food on the table and picked the plates when the guests were done. The hotel is close proximity to the tourist places. Kids enjoyed the pool. Overall we are satisfied with the stay and highly recommend this place. Keep up the great work.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Nayr A, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you found everything to your liking. We appreciate your business and we look forward to your return visit. Bests, Jim

Best hotel during our cross country trip so far. Staff extremely helpful. Hotel slightly located out of the busy tourist area but easy to access. Room was great. Laundry room was clean. Personal breakfast. Fantastic restaurant immediately next door.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear WonderfulJordan, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you found everything to your liking. We appreciate your business and we look forward to your return visit. Bests, Jim

Such a great place to stay, close to the track/casino, pet friendly and awesome staff. Loved the breakfast and sweet lady working there, and our check in gal on Mon the 22nd was so sweet and helpful. We had a room with a patio which was great. Would definitely stay there again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear karmaCenter, Thank you for choosing to be our guest, we appreciate your business! I'm happy that the location worked out well for you and that you had a great experience. We look forward to your return visit. Bests, Jim

PROS - Great, super friendly, honest & helpful staff - very eye clean room - super comfortable beds - Microwave and fridge - HD TV with lots of channels - standard auto lock door, deadbolt AND chain lock - Free parking - full hot breakfast including eggs, sausage/bacon, packaged pastries, biscuits, sausage cream gravy, yogurt, fruit, cereal, milk, fruit juice, teas, coffee, sometimes homemade pastries - Homemade pastries at breakfast (best part of the breakfast in my opinion). Some of the most delicious pastries I have ever eaten) - Great location (around an hour or less from most crystal mines) and close to highways, restaurants and stores - sink separate from toilet/shower - lots of sink counter space - Great shower - Dog park - Ice machine (though door broken and open) - vending machines - pool - fitness center - on the whole very quiet when inside the room (except for the bikers who never met a muffler they didn't decapitate and bury at sea on sight) We didn't even hear our neighbors once. - Casino/racetrack right across the street that your can't hear CONS - frequently changing wifi password. You have to remember to keep requesting it. - motel (I stay at them at times but prefer hotels) - Table with only 2 chairs in a room that can accommodate up to 4. (Though there was also a bench near the bathroom it was not really all that comfy for just sitting or trying to eat). - bed size. Most double rooms have queen size beds. These seemed more like Twin XLs (slightly smaller than a full) - Two tiny trash cans only, like half the size of the average bathroom wastebasket each - Hardly any towels - A couple of instances of a sketchy person or two outside at night though overall the location felt ok - Weak AC unit can not keep up with the room size. Freezing next to unit and bed 1 (if put at lowest temp) but barely tolerable by the time it reaches the restroom - especially when it's hot out. Stingy with towels in your room but generous if you go to the lobby and get them. If staying multiple days, request how ever many sets you think you will need for your whole stay and grab them when you check in or go to breakfast. Breakfast 6a - 10a. Super friendly staff all around. Decent fare, especially the homemade pastries which are absolutely divine. Super honest staff. One person in my party left a ring. They called to let us know they had found it and even went so far as to mail it back to us. Overall would we stay there again? I can't say yes but I wouldn't rule it out either.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Review-er-er_er, Love the name and the quite extensive review. Thank you for choosing to stay with us and for your favorable rating. We appreciate the comments and it appears that you had a great experience. We do change the WI-FI password once a week. The rooms with two beds do have full size beds that are extra long. As bad as we would like to have two queen size beds in the room, they just won't physically fit in the room. This may be the first I've ever heard of us not having ample towels in the room, however, if you stay multiple nights and get no housekeeping service I can see where you might not have enough. That's why we offer to bring you more upon request or let you pick them up at the desk. Please come back and stay with us again where we hope to earn a higher rating for we believe that we are the best value in town. Bests, Jim

Very nice staff! Good breakfast. The rooms are a little dreary but the price makes up for it! Good location, near Oaklawn casino for a Spa treatment or Bath House row for the amazing waters of Hot Springs! Lovely quaint town, good eats at Rocky's next door

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear 211cynthiar, Thank you for choosing to stay with us and for the very kind rating of your experience. I appreciate your kind comments. I'm glad that you found everything to your liking. We appreciate your business and we look forward to your return visit. Bests, Jim

This is a best value for your money; clean, safe, comfortable and family friendly! Everyone takes pride in their work at this hotel! This is a family friendly, pet friendly, super clean place to stay in Hot Springs! The dog park and dog biscuits were a very nice touch. The breakfast was so good, with biscuits/gravy and the personal service. We will be back soon!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Memphis Judy, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you found everything to your liking and that the location worked out well for you. We do feel like that we are the best value in town! We look forward to your return visit. Bests, Jim

Everyone was so nice. From the moment i walked in to check in to the moment we left everything was great and everyone was so nice. BEST HOSPITALITY EVER! Breakfast was great every morning! I was even able to take good to the room for the ones that decided to sleep a little later. They provided everything we needed and could ask for. Even when we were leaving, they provided us with knowledge and directions to downtown and all about the hot springs ( gave us a map and a magazine .) Will be staying here in the future! I wish I could remember everyone's names. They were awesome! The whole family enjoyed it all! We will be back to stay i promise. Thank you to everyone that worked this weekend, we loved it so much!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Chelsea, Thank you for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm thrilled that you had a great experience and that we exceeded your expectations. The staff really enjoys making sure that everyone has a great time while here. Thank you for your comments, it's guests like you that make it fun to do what we do! We love seeing smiles! We look forward to your return visit very soon. Bests, Jim

This is a great location near everything! the staff is very friendly, helpful and professional. Very dog friendly for your little fur babies. Enclosed dog park for them to do there business and stretch their legs. Clean rooms and comfortable beds with great pillows! Breakfast is prepared fresh no fix it yourself foid line. Fantastic for the price.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Liz, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you found everything to your liking and that your little fur baby did too. The on property dog park is a popular feature for our small dog owners. We appreciate your business and we look forward to your return visit. Bests, Jim

A great hotel with good prices. We have stayed there a few times and it's never been a disappointment. They have a nice swimming pool for the family. Even though it's on the main strip, there is no noise from the highway in your room. We will definitely be back MATLOCK FAMILY

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Matlock Family, Thank you for continuing choosing to stay with us and for the very kind rating of your experience. We love repeat guests! I'm happy that you found everything to your liking once again. We appreciate your business and we look forward to your return visit very soon. Bests, Jim

We've visited here in June 2022 as well as August 2022 and the staff has consistently been great! Super polite and accommodating. Alisa in the kitchen is amazing! So polite and makes sure everyone is taken care of and the food is great! Almost like you're in a hometown diner. By far the best breakfast experience I have had at a hotel. I attached my breakfasts that I had while I was there. We stayed in a suite and it was well lit and so roomy! Highly recommend!

We attended a convention and found the accommodations wonderful. Staff was great and absolutely enjoyed Alisa who took care of us at breakfast time. We had been to Best Western a couple months prior and everything was great. Alisa's has such a friendly attitude with she came into contact. We look forward to our next visit.

Very nice staff, comfortable room and excellent breckfasts! Really enjoyed the breckfasts! The pool was very clean and refreshing. The gal Julie at breckfast was so informative about the area too. You were so great that we stayed 3 nights! Centrally located too.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Carol, I'm so happy that you found us! Thank you for for the nice comments and very kind rating of your experience. I'm glad that you found everything to your liking. Thank you for mentioning our staff, they all try hard to make sure everyone has a great time while in Hot Springs. We appreciate your business and we look forward to your return visit. Bests, Jim

bad bugs in my bed. i will never stay there again. the hotel was racist and did not want to deal with me . i could not sleep. i want a refund . a im sorry about your bad stay. i will never ,never, never ,never stay there againn . bad service house keeping front desk was the worst .

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Stephanie Scott, Thank you for choosing to stay with us, we appreciate your business. As I told you, we found no visual evidence of pests in your room, however, we did leave that room out of order until we had our professional pest control company come inspect the room as well. We do pre-treat all of our rooms on a regular scheduled basis as a preventative measure. As you also know, we moved you to another room and you did stay again for the second night. I contacted you and told you that our Professional Pest Control company found no evidence of pests in your room either. We have since rented that room twice to other guests with no issues. The racist comments is totally false and you know it. I don't give out free rooms based on someone threatening to write a bad review about my business. Bests, Jim

The ladies at the breakfast bar cooked a fantastic breakfast and were very friendly and professional. There were only two of them and they did a fantastic job with a full house. It's hard to find homestyle cooking and friendly service these days post Covid when you travel. I highly suggest this hotel both for clean rooms good staff at the front desk and a fantastic breakfast bar!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Denny T, Thank you so much for choosing to stay with us, we truly appreciate your business! I'm happy that you had a wonderful experience. Thank you for sharing yours with us, and yes, we agree, the breakfast crew are fun to be around. Once again, thank you for your business and we look forward to your return visit. Bests, Jim

My family and I have had an amazing experience in this hotel. We would like to especially thank Donna and Julie. These two wonderful staff members have made our breakfast experience and stay very special.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Bruna S, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. I'm happy that you had a very pleasant experience, especially the breakfast experience. You are correct, those two are awesome! We look forward to your return visit. Bests, Jim

Clean, comfortable, good location, font desk staff was friendly and very helpful with info, and you have got to have the breakfast. A very good breakfast and the sweet ladies serving you (and I did say actually serving you) were absolutely the best.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear J. Sells, Thank you for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm happy that you had a great experience. Please come back and stay with us again for we look forward to serving you. Bests, Jim

This is an older property, but very well taken care of. I received a text advising when my room was ready, asking if I needed anything and thanking me for staying there. Breakfast was prepared and served cafeteria style by a group of very friendly ladies. Room was very clean & comfortable. Would definitely stay there again

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Pam, Thank you for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you had a great experience. We look forward to your return visit! Bests, Jim

The service, the room, the breakfast,everything was wonderful I will not be staying anywhere but this place when I'm in hot springs. The customer service is amazing everything is clean and cozy. I can't find anything to complain about also the ladies that do the breakfast are an awesome group of ladies.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Beth, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, especially about our staff. Please come back and stay with us again for we look forward to serving you. Bests, Jim

We are happy during our stay. Didn't have any problem at all. Everything works just fine. This place is located in central avenue and close to a lot of places like restaurants and attractions. I will definitely come back to this place for our next visit. Thanks.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear rowenadickey, I would like to thank you for choosing to stay with us and for your very favorable rating. We appreciate and love hearing directly from our guests. We look forward to your return visit. Bests, Jim

Julie on the staff at Best Western Winners Circle is so sweet and helpful. My family was in from out of state and she gave us excellent customer service in addition to telling us the best to visit in Hot Springs. The whole entire staff was out of this world and I recommend anyone traveling to Hot Springs to visit them.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear shanetria, Thank you for choosing to have your family stay with us and for your very favorable rating. We appreciate the kind comments. I'm glad that the accommodations worked out well for your family. We will be sure and mention to Julie that she made a difference in your stay, she really is great. Please come back and stay with us again for we look forward to serving you. Bests, Jim

I have never seen a manager talk to a employee the way y'all's have. While going to breakfast with my boyfriend we were walking back to our room when we noticed a horrible altercation between a employee and the manager. I asked a housekeeper who she was and they informed me she was the owner of operations and that she has been treating serval employees with disrespect.The manager was calling the young man names such as (pussy, and peice of sh*t) and threatening him. She then made a woman return her work shirt at that moment and the poor lady had no shirt on underneath. I would not be surprised if a law suit isn't headed your way. I was appalled at what I was seeing, and even more concerned that you would allow someone to treat your employees in such a way. That woman has no management skills to be talking to anyone the way she was in front of guest like that and peoples children. I hope the young man involved calls cooperate and informs them of the incident that happened and I hope something is done about it. You can NOT talk to people the way that manager was. What a foul human being.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Julieklein45, Thank you for taking the time to write this review and for sharing your experience with us. We love hearing from our guests, both good comments and not so good comments, because we feel like it makes us better. I'm sorry that you experienced the situation that you described. Obviously, that's not the whole story and you only caught the end of the confrontation, I can see where you could jump to your conclusions. We treat all our employees with respect, just like we do our guests. You basically walked up on a domestic dispute between boyfriend/girlfriend. The senior staff member (who is not an owner) got between them to try and defuse the situation. Her boyfriend was threatening to beat her if she didn't immediately return her uniform and quit on the spot. We don't require the return of uniforms immediately upon quitting, just to bring them in when they pick up their last paycheck. Once again, I'm sorry that you witnessed the incident. I hope that this would not hinder you from being our guest once again the next time that you are visiting the area. Bests, Jim

We were provided great service and an exceptionally clean room. Everyone was pleasant and helpful and tended to any need we had. We appreciate the great customer service! Thank you for making our mini vacay in Hot Springs wonderful.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Laura, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you had a great experience. Please come back and stay with us again for another mini vacay, we look forward to serving you. Bests, Jim

All the ladies at the front desk,& the ladies that cooked breakfast was excellent and extremely helpful. The rooms were very cleaned and there hospitality was wonderful. We will definitely stay there again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Heather, I would like to thank you for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you had a great experience and appreciated the great hospitality. Our staff truly loves taking care of people, I'm happy that it shows. We look forward to your return visit! Bests, Jim

We enjoyed our stay at Best Western Winners Circle! They had the friendliest staff of our entire trip--at the front desk and at breakfast. This breakfast wasn't your ordinary continental free for all breakfast. It was a hot breakfast served up by such nice staff members! A really great experience! The rooms were clean and we had no trouble finding a spot to park. The only downside to our stay was when a couple tried to get into our room twice before 7:00am. They were together, apologetic about the situation, and weren't aware that the other had tried to get in once before. I'm thinking they just had the wrong room, which is at no fault of the staff. We would definitely stay here again!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear aleria90, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you had a great experience. Please come back and stay with us again for we look forward to serving you. Bests, Jim

Everything in our first floor room was fresh, new, updated and comfortable. The staff was friendly and helpful. The breakfast was cheerful and bright. Good hot meal served by attentive server/cook. All this plus the price was right. Parking

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear viajerarosa, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you had a great experience. Please come back and stay with us again for we look forward to serving you. Bests, Jim

This place is a amazing we never have any issues when we stay here, my only concern is when booking I did put I needed a room on the bottom due to my grandma being disabled and stairs are not her friend. We didn't get a bottom room and it killed her to walk up and down so I rated it as a 4 because there were people staying on the bottom the could have easily been put at the top to accommodate.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Paige, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your favorable rating. We appreciate that you continue to choose us when you come to Hot Springs. I'm happy that you had a pleasant experience with everything except your room location. When you make your reservation you pick your room type and location, even on the Booking.com 3rd party website that you used. You picked your room location, not us. Some people actually prefer upstairs. We don't place people upstairs or downstairs based on whether or not we think they have the physical ability to climb the stairs. We look forward to your return visit where we hope to earn a higher rating. Bests, Jim

We didn't want to spend a bunch of money on one of the bigger, more famous hotels in Hot Springs. Boy was this a great idea, the place is spotless the staff is Super and the lady at the FREE breakfast can cook Biscuits and Gravey as good as anyone. I HIGHLY RECOMMEND IT.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mike S, Thank you for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you had a great experience. Please come back and stay with us again for we look forward to serving you. Bests, Jim

This is a great motel to stay at. You can park right by your room. The place is kind of like home. It has friendly staff at the front desk like Leslie, has a great little outdoor pool, outdoor tables and chairs in a little grassy area, washing machines and a nice washing area, ice machines that are convenient, dog park that's fenced, good location, but best of all is the wonderful breakfast that Donna & Alisa cook and serve. So many great choices to eat from 6-10 and great coffee too. Thank you all. We will stay there again on our next visit.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Leslie R, Thank you for sharing your experience with us, we love hearing directly from our guests. We always appreciate the very kind words and the detailed sharing of our guests experiences. We look forward to your return where we hope to exceed your expectations once again. Bests, Jim

Our stay here was fantastic and the amazing ladies serving breakfast made it absolutely memorable. Donna, Alisa and Julie treated my daughter like she was their own and they were just super nice all around. Not to mention it was the best b & g I've had in a long time! We will definitely be back for her special waffles!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Amanda O, Thank you for sharing your experience with us, we love making memories. We always appreciate that you chose us and for the sharing of your experiences with us. Thank you for mentioning our staff, they love what they do. We look forward to your return visit! Bests, Jim

The staff was absolutely fantastic! Every employee that I met was super helpful and very friendly. The facilities were clean and seemed to be well-maintained. I would definitely stay at this property again, and would certainly recommend it to anyone looking for lodging in this area.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Alissa L, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. I'm happy that you had a great experience. Thank you for mentioning our staff, they really do enjoy making sure that everyone has a great time while visiting Hot Springs. We look forward to your return visit. Bests, Jim

In April my friends and I travelled from Illinois to Arkansas for a weekend of Hot Springs, horse racing and casino. We stayed at the Best Western which was great! But what made it excellent were 3 ladies, Donna, Alise, and Julie. These ladies took care of our morning breakfast. The personal attention we received from them was incredible. They talked with us and you could tell they loved what they did. One of us celebrated his birthday that weekend. These ladies had a cake and made him feel special on his birthday. The kindness at the Best Western from these 3 ladies will not be forgotten, as we still talk about them. From the bottom of our hearts, Thank you Donna , Alise and Julie for being so kind in this crazy world, we are truly grateful. May God bless you three abundantly!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Sondie B, I would like to thank you and your group for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you had a great experience and loved the breakfast staff. You are correct when you stated that those ladies love what they do, they truly do! They truly enjoy making sure that everyone has a wonderful time while they are in town. We look forward to your return visit next year for the live race meet! Bests, Jim

We drove from Shreveport, Louisiana for my sons 4th birthday. We visited Magic Springs and stayed at the hotel. it was so very nice the hotel staff was so nice. It was comfortable and quiet. On my sons birthday 05/21/2022, Ms. Alisa and her co worker song happy birthday to my son and presented him with a birthday cake with a candle lit. it was very memorable. The breakfast was great. It was a great stay and I will surely be visiting again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear ginnmarcy, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you had a great stay and that you shared your experience with us. I'm happy that we could help make your son's birthday that much more special. We appreciate your business and we look forward to your return visit. Bests, Jim

The hotel was very clean and accommodating to our needs. Reasonably priced! The front desk staff (unfortunately I do not have their names), helped with our restaurant needs and tourist activities. Alisa and Donna who tended the breakfast were also informative regarding the areas activities. They were very attentive serving and dealing with breakfast. The entire staff was very personable.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Moot, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you had a great stay and that we exceeded expectations. Thank you for mentioning our staff, they truly love helping people. We appreciate your business and we look forward to your return visit. Bests, Jim

This best Western is excelent. Well maintained and great staff. Cudos to kitchen staff Donna and Alisa. Ju S all wet tutorials it r a we t to ok had g hhl lv c bngghh c huh h h vhhhvhufhc. GG bchv v. B b. Bv

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Ray M, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. We appreciate the kind comments, I'm glad that you had a great experience and loved our staff. We look forward to your next visit! Bests, Jim

Great location. An easy 5 min drive to downtown and across street from race track. Nice small outside pool area, and rooms are updated. Comfy beds. This hotel has a great breakfast room. They have a staff that fixes up a plate of hot food for you of your choice. Today was scrambled eggs, biscuits snd gravy, crispy bacon, potatoes. Plus other items. Great friendly and helpful staff.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear minichix, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm pleased that you found everything to your liking. Please come back and stay again, we look forward to your return visit. Bests, Jim

Great choice. Beautiful area and love the casino too! Very relaxing and quiet place. We especially enjoy the breakfast. We did not get a chance to use the pool but it appeared to be well maintained. We will come back!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear jwayne107, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm pleased that you had a great experience and that the location worked out well for you. We look forward to your return visit. Bests, Jim

Best value for the money so far for me in Hot Springs. It's literally across the street from Oaklawn and convenient to drive or Uber/Lyft anywhere in town. The breakfast is the best, too! The rooms aren't fancy, but clean and comfortable. The staff is competent, responsive, and friendly.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Marian W, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm pleased that you had a wonderful experience. We do feel like that we are the best value in town. Please come back and stay again, we look forward to your return visit. Bests, Jim

Check in a snap. Pool quiet and clean. Typical room. Small bath towels. Only difficulty was our keys didn't work the second day. Quickly rectified by the office. AMAZING breakfast! Donna was an amazing server at breakfast. Friendly, grateful and fun.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear MargaretsB2440GC, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm pleased that you had a wonderful experience and that you loved the Hot Breakfast. Thank you for sharing your experience. Please come back and stay again, we look forward to your return visit. Bests, Jim

The location of the hotel is fantastic - it is right across the street from the Oaklawn Racetrack and Casino. That is not what we went to Hot Springs for, but it certainly ended up being a bonus because we went to a concert at the casino. Everyone at the hotel was friendly and helpful and when we had a problem with our TV, they came within minutes of the call and resolved the issue. I want to especially thank Alisa, Donna, and Julie who served the breakfast! Alisa was there every day and made us feel welcome while taking an interest in our visit and providing us with a map and points of interest in Hot Springs. I would definitely stay there again if I am in the area!!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Bonnie B, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm pleased that you had a wonderful experience. Thank you for mentioning our staff, they love taking care of people. Please come back and stay again, we look forward to your return visit. Bests, Jim

It's a great hotel and I've stayed there many times the dog park is wonderful most everyone is good about picking up after there dogs. Everyone that works there is great and very helpful. My biggest complaint is the handicap rooms and bath rooms are very small and no roll in showers beds once you can get in them is a challenge the bed sits up so high it's very hard the bath room is very small with a small tub the rails in the bath tub are great the rail next to the toilet will work but it's very small and only on one side of the toilet

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Sharon, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your favorable rating. I'm happy that the dog park area worked out well for your visit. The size of the bathroom is one of those things that is just about impossible to fix. We've tried to make it as accessible as possible. Please come back and stay with us again where we hope to earn a higher rating. Bests, Jim

This hotel delivered an excellent restful 2 night stay. The front desk staff was friendly, our room was available before check-in time and was very clean and well maintained. The shower had great water pressure and the HVAC worked very well. For the price, this hotel exceeded our expectations. We used the laundry center and had breakfast. The breakfast is served by an attendant not self serve which makes some people feel better about hygiene. Eggs, sausage, bacon, potatoes and biscuits and gravy were all available, a better than average showing for a normal non plus or premiere BW. The location is not close enough to reasonably walk to bath house row etc but it is directly across from the casino and walk-able to a few restaurants and bars.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Chris, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments, I'm happy that you loved our staff, complimentary hot breakfast, and our facilities. Thank you for your business and we look forward to your return visit. Bests, Jim

From the ease of making a reservation to constant follow up before arrival I received several e-mails regarding my upcoming stay. They even let me know my room was ready an hour before my arrival. The staff is the most friendly I have ever experience and I working the hotel industry for over 12 years. Location is perfect, especially if you are going to the Oaklawn, it is right across the street. Long hours to access breakfast and lots of variety to choose from. There is even a bike wash, I saw a guest giving his dog a shower. There is also a dog park.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Sharon B, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments, I'm thrilled that you were happy with your clean room and nice staff. Thank you for your business and we look forward to your return visit. Bests, Jim

This hotel was a great location to horse track. It was clean and nice. Staff was friendly and hekpful. The breakfast and breakfast crew was fantastic. Especially Donna,Alise,and Julie. They were servers at breakfast. Very friendly and helpful.. i recommend to stay here.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Linda, Thank you for your stay and for your very kind comments, we appreciate your business! I'm very happy that you had a wonderful experience and that the locations was perfect for what you wanted to do. We invite you to come back for we look forward to serving you again! Bests, Jim

Easy check in, staff very helpful and nice. Property over all clean and well groomed. Not pool season but looked inviting. Room was just as booked, no suprises. Beds and pillows comfortably. Breakfast was a nice plus,wide variety, Donna and Alisa if I remember correctly kept food plentiful and fresh. Will definitely stay again if in the area

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Cindy, Thank you for choosing to stay with us and for the very kind rating of your experience. I appreciate the kind words and I'm happy that you enjoyed every aspect of your stay. We appreciate your business and we look forward to your return visit. Bests, Jim

Hotel is super clean. Staff is amazing and helpful and very friendly. Location is perfect! Track and casino is within walking distance. The only issue is trying to get in and out of the hotel during race time.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Chris W, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments, I'm happy that you were happy with your clean room, the location, and the friendly staff. Just so you know for future reference, we have an electronic gate to the side street that you can use when the traffic is bad at the main entrance. Thank you for your business and we look forward to your return visit. Bests, Jim

Excellent customer service! The rate was a little high though. Breakfast was good and hot. Beds were okay but people were standing outside and making a lot of noise. Casino was across the street with easy access to it.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear sblas64584, Thank you for choosing to stay with us and for the rating of your experience. We appreciate your comments for we love hearing directly from our guests. We appreciate your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

Hotel is older but some updates have been made. Place is clean, a plus is a table and 2 chairs available in the room. Plenty of room for luggage and/or coolers. Breakfast close and very good. Like that there is carpet instead of stark cold wood look floors. Would stay again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Karen D, Thank you for choosing to stay with us and for the rating of your experience. I'm happy that you had a great stay. We appreciate your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

The Best Western Winners Circle is across the street from the Oaklawn Race Track and Casino in Hot Springs, Arkansas. The rooms that we have stayed in (three visits within the past two years) were clean, well stocked with towels, shampoo, etc. The grounds well maintained with several picnic tables, an outdoor swimming pool, and a gym. We stayed on the second floor, and during our visits we were in quiet surroundings. On-site parking across from the race track was nice. The hotel provided an excellent breakfast, served in a breakfast room that felt like walking into a restaurant. The food was freshly prepared, and was served by three ladies who did the preparation and filled each plate by order. In that way the patrons were not sharing serving utensils, hovering over hot plates, etc. Even the coffee was served....with no limit for refills. Bacon, eggs, potatoes, waffles, fruit, yogurt, bagels, danish pastry, apple and orange juice, etc. People might ask to take their food "to go" or sit at one of a number of tables there. When people got up to leave someone was right there to remove dishes and wipe down the table. We especially appreciated the friendly breakfast crew. Donna, Alisa, and Julie are well known by many of those who are regulars at the Winners Circle. We look forward to seeing them again- next time.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Cathie P, Thank you for choosing to stay with us and for the rating of your experience. We love repeat guests, thank you for your continued business! You obviously love our facility, our hot breakfast, and the location. We appreciate your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

Clean rooms, delicious breakfasts, extremely accommodating staff, across the street from Oaklawn Race Track and Casino. Hot Springs is a very nice town with lots of shops for shopping and Bath Houses to get a massage. Beautiful area of Arkansas.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear jarj1947, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments, I'm glad that you were happy with your clean room, accommodating staff, and the location. Thank you for mentioning our staff, they really do like taking care of people. The town is great fun as well with lots of things to do here. Thank you for your business and we look forward to your return visit. Bests, Jim

Even during the Arkansas stakes race weekend the hotel staff was prompt, friendly and took excellent care of us. Front desk was on the spot with everything. The breakfast staff was superb. The food was a complete hot breakfast and had marvelous homemade pastries. Housekeeping supplied all our extras promptly with a smile. Thank you and we will be back

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Naomi L, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments, I'm glad that you were happy with your clean room, the full hot breakfast, and nice, friendly staff. Thank you for your business and we look forward to your return visit. Bests, Jim

Always a pleasure staying at the Winners Circle. Leslie, Victoria and others at check in/out are great. Also breakfast service is great. Look forward to coming back soon. The location is perfect, just across the street from Oaklawn track and casino.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Cary, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments, I'm glad that you were happy with the nice staff, hot breakfast service, and that the locations works well for you. Thank you for your business and we look forward to your return visit. Bests, Jim

Central location for good restaurants and easy walk to race track. Motel was old school but very clean and neat. Staff very friendly. Even gave out tip sheet. Breakfast was good and adequate.buffet style

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Freedom, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments, I'm happy that you loved your stay. Thank you for your business and we look forward to your return visit. Bests, Jim

We had booked a room due to being across the street from Oaklawn. First of all this is a MOTEL not a HOTEL. When we arrived there was not a parking spot available. The woman working the desk informed me that they allow non-customers to pay to park if they are going to Oaklawn. She also said that if we would wait about an hour then the people from Oaklawn would be leaving. Why should a paying customer have to wait for parking. We decided we would not stay and checked back out. They said no problem call Expedia and tell them to refund as we can't do a 3rd party refund. Apparently a LIE see below. Upon calling Expedia and them talking to the property owner, the owner said that we left because of a family emergency and that they always have plenty of parking. Both LIES!! The owner said he had charged me for one night due to leaving early and would not refund the remainder of the cost. Obviously this owner cares more about money than the reputation of his property. Please don't support this crook.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mr. Jeff Wicks, Thank you for choosing to stay with us, we appreciate everyone's business. We also understand that you have many options of where you can choose stay. Obviously, there are two sides to every story. We have lots of parking, 3 acres of parking, there is always a place to park here. No one waits for parking. We do allow people that are not guests to park here for a fee, however, we don't let any non-hotel guest park anywhere near the guest rooms. They park on the gravel lot on the back of the property. If we were not here to monitor the parking people would absolutely drive up off the street and park in front of the guest rooms. After you had been in your room for over 3 hours, you came back to the desk and said that you had a family emergency and needed to leave. We told you to contact Expedia since that is the way that you made your reservation. Understand, when you book using a 3rd party such as Expedia, you are our guest but you are their customer. We are not allowed to change the reservations of their customers. Expedia contacted us and we agreed to refund the remainder of your stay and refunded over $125 that I was not required to because of your family emergency. I'm fine with my reputation, read the other reviews. We take care of our guests like we would want to be taken care of. We feel like we are one of the best values in town. Bests, Jim

We were extremely happy with the king bed room, the breakfast and the hospitality of the staff. The bed was one of the most comfortable we've ever slept on! Breakfast by Miss Julie was wonderful! Our trip was too short so we'll be back and will most definitely come back to this motel.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear KenKonehead, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your kind comments. I'm glad that you loved our breakfast as well as our staff. Our staff truly loves taking care of people. Thank you for your business and we look forward to your return visit. Bests, Jim

This hotel was very clean and well kept. The front desk staff was extremely friendly, helpful and efficient. But the BEST part was the breakfast that Donna, Alisa and Julie prepared and served!! They were AMAZING!!! They go above and beyond to take care of everyone and give them an AWESOME breakfast experience like no other!! Definitely will be back!!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Lisa, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments, I'm happy that you loved the breakfast. Thank you for your business and we look forward to your return visit. Bests, Jim

Employees are great courteous and friendly. The Price on the other hand has gotten out of control. Can no longer afford to stay there. If am going to pay this price for the convenience i will just stay at the Oaklawn Casino Hotel for that convenience other wise stay up the street for half the price.

Comfy beds and pillows. Best part of the stay was Alisa and the wonderful breakfast! The food was amazing and Alisa's customer service was top notch. Better service than most restaurants! The front desk staff was also helpful and friendly.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Susan T, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments, I'm happy that you liked the Pillowtop beds and pillows, the friendly staff, and hot breakfast. Thank you for your business and we look forward to your return visit. Bests, Jim

This motel is located across the street from a Casino and Horse Race Track. This is either positive or negative depending on the purpose of your stay and when you stay. Our first night here was on a Saturday. The last horse race of the day was just over when we arrived and the place was packed and it was very loud that night. The second night the place was almost empty and it was so quiet. The purpose of our visit was to see the national park and the town and not the Casino or horse racing. I would not recommend staying here on a weekend unless the purpose of your trip is the casino/horse racing. I would recommend staying during the week. Our room was clean except for urine I noticed at the base of the toilet (yuk) evidently overlooked by housekeeping. The bed was very comfortable. The breakfast was very good. I ate an orange each morning and it was fresh. The ladies were extremely kind and helpful. They wore masks and filled your plate for you. The location was not within walking distance to Hot Springs Bathhouse Row but we did not have difficulty finding a place to part at the free parking garage.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mom-USA70, Thank you for choosing to stay with us and for the rating of your experience. We appreciate all of your comments. We love hearing directly from our guests about what they like and what they don't necessarily like, we feel like it makes us better. Thank you for your business and we look forward to your return visit. Bests, Jim

We stay here every year on Valentine's simply to be close to the track. We always stay in the family suite (and the adjacent smaller suite). As always, the staff are friendly and the breakfast crew keep our plates full! We will keep coming back to BW Winner's Circle because the location CAN'T BE BEAT!! See y'all next year!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear 257candle, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments, I'm happy that you love staying here for the location, the staff, the breakfast, and for the memories. Thank you for your business and we look forward to your serving you again next year, if not sooner. Bests, Jim

Been to Hot Springs for several Corvette conventions but now we know where we will stay. We were headed to Nashville Tennessee but reading a Book on things to see in Arkansas, we decided to change our plans. Thank you all for a great experience

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear rcvetteman1979, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments, I'm happy that you had a great experience. Thank you for your business and we look forward to your return visit. Bests, Jim

I was on a work trip accompanied by my husband. We got iced in and the staff was incredibly accommodating. The rooms are large, warm, clean and comfortable. Breakfast is fantastic, bacon, biscuits and gravy. A special shout out to Victoria for just being extra nice and friendly!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Linda, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your very favorable rating. I'm sorry that you got iced in, however, if you were going to get iced it I'm glad that it was with us. Thank you for your kind comments, we love hearing directly from our guests. Please come back and stay with us again for we look forward to serving you. Bests, Jim

Was a very nice stay. Breakfast staff very pleasant. Hotel staff very friendly and helpful. We stay at the winner cycle quite often. Anytime a problem comes up the staff is very prompt in responding to the issues.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear goldwing1us, Thank you for continuing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments and we love repeat guests. Thank you for your business and we look forward to your next visit. Bests, Jim

This hotel on the main street in Hot Springs appeared to be quite old-fashioned, but the rooms were updated and very large. The front desk staff were very helpful and the breakfast was amazing. We didn't attend, but it was right across the street from a race track and was also convenient to Hot Springs National Park. There was quite a lot of road noise even though it wasn't a very busy thoroughfare.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear MeriAnneG, Thank you for choosing to stay with us and for the rating of your experience. We appreciate your kind comments for we love hearing directly from our guests. Thank you for your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

Great place to park and go. We didn't move our car for 3 days. Races, casino, Rocky's Pizza, taverns not to mention all the track amenities a short walk to our room! Rooms could use updating but worth the stay! Our go to place! Staff is amazing!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Stacy0125, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very kind comments. Looks like we were your one stop shop! You're correct, there is so much to do within walking distance with several food options as well. Thank you for your business and we look forward to your return visit. Bests, Jim

We came to Hot Springs to enjoy the horse races. The Winners Circle hotel located across the street had great reviews and had availability so we decided to book a room. The hotel receptionists on arrival were friendly efficient and very helpful with local attractions information. After checking in we walked across the street enjoyed the horses and then came back to the room. After freshening up we went to dinner came back enjoyed the casino then called it a night. The next morning we enjoyed the complimentary breakfast served by some delightful women. It is one of the best complimentary breakfasts offered; eggs, waffles, biscuits, gravy, potatoes, cereal, oatmeal, variety of juices coffee hot tea. If you can't find something to satisfy your morning craving then you aren't hungry. Will definitely stay here again when we return to this part of Arkansas.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Darlene S, Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your very thorough review of your experience. We love hearing directly from our guests. Thank you for your business and we can't wait to serve you again. Bests, Jim

Donna, Alisa, and Julie are absolutely amazing. Breakfast was phenomenal. They went above and beyond to make us all happy! Really a surprising experience. Perfect ending to our race track and casino girls trip!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Jennifer, Thank you for choosing to stay with us and for the very kind rating of your experience. We love hearing directly from our guests about their experiences and we appreciate your very kind comments. I'm glad that you ladies had a wonderful time, come back and do it again real soon. Thank you for your business and we look forward to your return visit. Bests, Jim

Donna, Alisa, and Julie welcomed 6 of us girls in at 9:55 and cooked extra food for all of us so we could eat. They were so caring and made sure we had plenty. Great customer service and kind people. ❤️

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Abby B., Thank you for choosing to stay with us and for sharing your experience with us. We appreciate your very kind comments and we agree, the breakfast crew is wonderful! Thank you for your business and we look forward to your return visit. Bests, Jim

We had planned to stay just one night and continue on but the area was so nice and very there was so much to see we stayed one more night. And we were so comfortable and liked this hotel so well we stayed a 3rd night just to stay longer!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear lovemyaphas, Thank you for choosing to stay with us and for your wonderful review. You very kind comments are so appreciated by all of us. I'm happy that you had a wonderful experience with our town as well as our property. Please come back and stay with us again, we look forward to a return visit. Bests, Jim

As usual our stay was great Only thing missing was cinnamon rolls for breakfast. I sure miss them I have been coming here for many years and Leslie goes above beyond and always greets you with a smile and makes you glad you are staying at Winners Circle

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear bfbryant69, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you enjoyed your stay as well as our staff. Leslie is great and if you're our guest, you are our family! We appreciate your business and we look forward to your return visit. Bests, Jim

The hotel is in a very good location - right on the main road connecting bathhouse row and there's plenty shopping, restaurants etc nearby. - The hotel was reasonably clean but its a bit old and fixtures were so so. - The rooms are spread around individual building, which is good for privacy. But you have to walk a bit outside for the breakfast. Food & service: - Breakfast was expansive and they had enough items (even during covid times). Overall, I would recommend staying here. Ideally it was a great value considering we paid 80-odd per night, but deducted 1* as its an old property

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear itsramesh, Thank you for choosing to stay with us and for the rating of your experience. We welcome comments from our guests for we feel like they make us better. I can fix a lot of things, but I can't fix our age. :D We appreciate your comments as well as your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

I am happy that I chose to stay at this hotel. I was able to secure a very fair price in a popular location. It is a large facility with private entry doors. My favorite aspect was the breakfast with homemade sausage gravy and 5 varieties of fresh Danish pastries.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mark D, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you had a pleasant experience and loved the breakfast as well as the location. We do feel like that we offer quality accommodations at a fair price, the best value in town! We appreciate your business and we look forward to your return visit. Bests, Jim

We always stay at the BW Winners Circle every time we come to Hot Springs. The property is kept up well, always clean. What keeps us coming back is the staff. The ladies at the front desk are always helpful. Our favorite part of our visit though is the ladies in the breakfast area. Donna and Alisa are mainstays at the BW Winners Circle. I love their familiar faces and the way they take care of folks at breakfast. They excel at their job and at making the most of the complimentary breakfast. I highly recommend the BW Winners Circle to anyone coming to Hot Spings!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear 2festive4u, BTW, Love the name! Thank you for choosing to stay with us and for the very kind rating of your experience. We appreciate your kind comments and truly take them to heart. As you can attest, the breakfast is great and our staff is too. Thank you for your continued business and we look forward to your return visit. Bests, Jim

While the hotel could use some updating, my stay here was wonderful! The bed was comfortable, and the room was a great size. The best part was the staff, especially the front desk ladies. I had to fly to Hot Springs last minute, because my daughter was in the hospital and not doing well at the time, so, as you can imagine, I was very emotional. My stay at the hotel needed to be good, so that I could get the rest I needed when not at the hospital. On the second night of my stay, my refrigerator started making a constant buzzing sound at 3:00 in the morning, and so needless to say, I had a hard time sleeping. The drain in my bathtub wasn't draining very fast either, and I found myself taking a shower in ankle deep water. The next morning, I told Victoria at the front desk about the two problems, left to go to the hospital for a few hours, and by golly, when I got back, the fridge had been replaced and my drain was running smoothly....AND THEN...I noticed the new fridge wasn't set to a cold enough setting, told Victoria the next morning, left for a few hours, came back, and it had been readjusted. Those might seem like little things, but they were a big deal for me! And Victoria was SO nice and friendly, and they all are really there to make your stay as pleasant as possible and will jump right on any issues you may be having, so that your stay can be the best it can possibly be! Thank you, Victoria, for being such a warm, caring and friendly face when I needed one!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Amy J, Thank you for choosing to stay with us on your emergency trip to Hot Springs, we appreciate your business. I'm sorry about the few issues you had but I'm happy that they were taken care of immediately. I know it wasn't a planned trip and I hope that your daughter is doing much better now. If you are ever in town again and find yourself needing lodging I hope that you will choose to stay with us again. Bests, Jim

This is the 2nd time we have stayed at this Best Western and have been very happy with it. We love that our dog is welcome there and the BEST thing about it is the staff who work in the breakfast area Donna and Alisa work so hard to prepare the breakfast, serve the breakfast, and clean up all while being super friendly to the hotel guests. Every day, I saw a smile on their faces and heard a friendly welcome to everyone. I'm sure they don't get paid near enough for the work they do, and I saw very few leave even a small tip for them so next time you're there... remember to tip them well! It is so hard to find these types of employees. Best Western is fortunate to have these two!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Laurie G, Thank you for choosing to stay with us again and for the very kind rating of your experience. I'm glad that you had a wonderful stay and yes, we welcome your small dog. We do feel like our breakfast experience can't be beat! Our staff loves taking care of people and the guests can tell. We appreciate your business and we look forward to your next visit in the very near future. Bests, Jim

We evacuated to Hot Springs after Ida. I was working in the hotel d/t lack of electricity and internet. The holtel offers breakfast to all of it's visitors. Waffles made to order, hot eggs, bacon, sausage and an abundance of cereals. The real stars of the hotel were the 3 ladies; Donna, Alisa, and Julie. who prepared and served the breakfast. These ladies made a rough time so much more enjoyable. Thanks for the morning coffee and grits prepared just the way I like them. What GEMS hope they get their recognization that is weel deserves.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear S M, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you had a pleasant experience, and you are correct, the breakfast ladies are rock stars. We appreciate your business and we look forward to your return visit. Bests, Jim

Just across the street from the casino and racetrack. Outdoor pool which was closed when we were there. A little old with 2 stories of all-outside entrances. Was nicely kept up and clean. Desk service was excellent. Breakfast room was large and very good service. A mile or so from downtown. Good pizza sports bar one block down.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Tom H, Thank you for choosing to stay with us and for the rating of your experience. I"m happy that you had a great stay and found the location convenient for all the activities that had planned. We appreciate your business and we look forward to your return visit where we hope to earn a 5 out of 5 rating. Bests, Jim

Very clean room, comfortable beds, hot water in shower with good pressure. Staff at desk were nice. Breakfast was awesome and staff serving was exceptional!! My go to hotel in hot springs for sure !!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear punkin72830, Thank you for continuing to stay with us and for the very kind rating of your experience. I'm glad that you had a great stay and enjoyed our staff. We love repeat guests!!! We appreciate your business and we look forward to serving you again very soon. Bests, Jim

The room smelled heavily of cigarettes. Upon entering the bathroom, two unflushed cigarettes were in the toilet. Was the room even cleaned thoroughly?! The toilet, after flushing the cigarettes, ran longer than it should have with a brown stain on the back. We didn't even say anything- we just left and found a nice, cleaner hotel down the road. Disgusting hotel. I'd rather have slept in my car.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear kristingrona, Thank you for choosing to stay with us and for the rating of your experience. I'm sorry that you didn't find your room up to yours or our high expectations. Obviously, you were put in a room that had not been cleaned nor inspected. It was an error on our part to do so and we will look into how that happened so that we can try to make sure it doesn't happen again in the future. It would have been real easy to simply put you into another room of your liking that had been cleaned and inspected if you had given us the opportunity to do so. We appreciate the opportunity for your business and we hope that you will give us another try in the future. Bests, Jim

Very comfortable bed, clean, and great breakfast. Right next to track, iconic restaurants, and live entertainment. Sweet accommodating staff. We celebrated a friend's birthday and will be back again soon!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear jeoala, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you had a great stay celebrating your friends birthday and enjoyed our staff. We appreciate your business and we look forward to your return visit. Best, Jim

We really was appreciative that there was a Best Western in this town. It was clear that it was a tourist place when we drove through town. Our room was nice and we really enjoyed the room, it was busy in the downtown area but where our room was located at was nice and quiet and we were able to have a restful stay on our way through. This room was big and met our expectations we had plenty of room in our room. We thought the bathroom was more than big enough for our needs and our toiletries. We would stay here again on our way through.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear hootmans2011, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you had a great stay and loved the room. We appreciate your business and we look forward to your return visit. Bests, Jim

I have been wanting to try this motel for years. I'm in Hot Springs 1-2 times a year for the last 30 years. They have fixed the place up well but as many have said it is dated in many ways. I have to say, the bed was wonderful, as nice as the Hilton Garden Inn in Little Rock where I stayed the night before. The TV was a large flat screen with tons of channels. Breakfast as most have commented was good, the 2 ladies working it were wonderful. There is a bike wash area with a cabinet full of supplies. Be careful, the left door falls off. Now the part that will keep me from going back. The walls are paper thin. There is no sound deadening at all. There was a constant drip drip drip outside my room that I could hear all night. I was awakened at 2am by a loud group outside and you can hear the road traffic from Central like it's 10 feet away. My room was not in the front but about midway in the complex. Not a lot they can do to correct the traffic noise and it may not bother some people.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Dochatley, Thank you for choosing to stay with us and for the rating of your experience, we truly appreciate your business. It sounds like you found everything to your liking except that outside noises bothered you. Please don't make this you last stay, come back and give us another try. Since you're a light sleeper please request a room in the back of the property away from Central Avenue. We look forward to your return visit where we hope to earn a much higher rating. Bests, Jim

We loved our stay at this Best Western. The room was clean and everyone was so friendly. By far, the best part was breakfast served by Alisa and Donna. They made us feel right at home and took care of everything.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear 400maggiee, Thank you for choosing to stay with us and for the rating of your experience. I'm glad that you had a wonderful stay and that you absolutely loved the breakfast. You are one of many, Donna and Alise have quite the fan club. Sometimes I think we are selling the breakfast experience and throwing in a room with your meal. :D We appreciate your business and we look forward to your return visit. Bests, Jim

We really enjoyed staying at the Winners Circle. We were visiting Hot Springs and found this Best Western to be convenient to the downtown area. The hot breakfast was very good and the staff most welcoming and accommodating.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear charisma2015, Thank you for choosing to stay with us and for the rating of your experience. I'm glad that you had a great stay. We appreciate your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

The service was wonderful. The front desk lady was very professional and helpful. We also enjoyed great service their during breakfast. The servers Alisa, Donna and Julie were great. We highly recommend this hotel.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear CJ Carolyn C, Thank you for choosing to celebrate your wedding anniversary with us and for the very kind rating of your experience. I appreciate the kind words and I'm happy that you enjoyed your stay. Thank you for mentioning our staff, they love taking care of people. We appreciate your business and maybe we will see you again next year. Bests, Jim

Friendly Staff (Breakfast with Donna, Alisa, Julie); comfortable beds; great shower head flow; and a really good hot breakfast with many other choices (unlike other hotels). What more could travelers ask for?

Good breakfast, comfortable bed, very friendly staff, easy to get in and out of this location. Didn't swim at the swimming pool but got sun bathed by the pool side and enjoy it. They also had a bike/ dog wash station

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear lali102, Thank you for choosing to stay with us and for the very kind rating of your experience. Your kind words about the facility and the staff mean a lot to us. Yes, it's a little cool to be swimming this time of year for me too! We appreciate your business and we look forward to your return visit so that we can serve you again. Bests, Jim

Wonderful place to stay! Clean rooms and great staff! Great location too. The breakfast is wonderful and a great way to start your day! I highly recommend this hotel for anyone going to Hot Springs! An added bonus is that it's directly across the street from Oaklawn. Rockys next door has the best pizza and sandwiches too!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear hillbillyflyfisher, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you loved the location and that it works well for you. Thank you for your kind words about or facility and our staff as well. We appreciate your business and we look forward to your return visit so that we can serve you again. Bests, Jim

Breakfast was excellent and staff was very Very friendly staff. Only issues were I had to ask for toilet paper and a laundry bag; however, it was immediately made right by the professional staff. The rooms were clean and the amenities were as expected except for the weak wifi. The parking was nice as well since you could park directly in front of your room.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear mpd754, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you had a great stay but I'm sorry the housekeeper missed stocking the items that were of short supply. We appreciate your business and we look forward to your return visit. Bests, Jim

If traveling with a pet this is your best choice in Hot Springs. Personnel were extremely nice and professional. There is a dog park which was a big surprise. Breakfast was also good for a hotel freebie. There is also a pretty good restaurant just around the corner. For the cost this was an exceptional bargain. Shout out to front desk personnel Robert and Victoria. I just wish everyone was this nice!

Very reasonable rate. Very Clean really good hot breakfast. Front desk staff courteous and accommodating. Good location in safe area. Suggestions: our room was 4 rooms off highway (hotel is u shaped) - highway noise loud in room. If that bothers you ask for a room in the back. Room next to second floor outdoor steel stairwell. Occasional noise with people bringing bags up stairs or kids pounding down stairs. If noise bothers you to request room away from the stairs. Would def stay again. Recommend for price, cleanliness, hot breakfast.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Terri J, Thank you for choosing to stay with us and for the rating of your experience, we truly appreciate your business. I'm glad that you found your room Very Clean and that you enjoyed the extensive Hot Breakfast that we serve complimentary. We look forward to your return visit where we hope to earn a higher rating. Bests, Jim

The hotel was very clean and well lit. Staff was super friendly and knowledgeable. Breakfast was hot and delicious. Very quiet at night. We felt safe and comfortable here. We will defiantly be coming back to this hotel on our next crystal hunting adventure.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear mrsmandameow, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you liked everything about your experience and that you felt very safe at the property. We appreciate your business and we look forward to your return visit. Bests, Jim

This was our first trip to Hoy Springs and the Best Western Winners Circle. I was most impressed with their staff. The front desk check in process was fast, friendly and very welcoming. This location takes excellent care of guests! Each morning we were warmly greeted by Donna and Alisa in the breakfast area, who served a delicious breakfast that is cooked on site. The breakfast had a great selection and was served hot. Our room (family suite) was large and comfortable and despite a dated design, everything functioned well. It also had a room with a couch and coffee table, making it perfect for a family staying together. Grounds were well kept and there are picnic tables to eat outside as well. Overall a very nice stay with a very friendly and helpful team!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear W9850XDseanr, Thank you for choosing to stay with us and for the very kind rating of your experience. Your kind words about the facility and the staff mean a lot to us. I'm happy that you loved the entire experience while staying with us as our guest. We appreciate your business and we look forward to your return visit so that we can serve you again. Bests, Jim

This place was clean, comfortable, and extremely accommodating. I rented a few rooms for my 40th birthday celebration and this place was perfect. I felt safe (big deal for a single woman) and that they wanted my business. The location can't be beat either. Oh, and don't miss the breakfast!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear wardmarianl, Thank you for choosing to stay with us for your Birthday Celebration and for the very kind rating of your experience. I'm happy that you loved the entire experience while staying with us as our guest, thank you for your kind words. Yes, we truly appreciate your business and we WANT your business! Thank you again and we look forward to your return visit. Bests, Jim

Very friendly people, great parking even for vehicles with trailers and it was a secured parking lot. They suggested we go to the casino for dinner and wow they were spot on. Food was great, waitress was so sweet. Server at the hotel showed a perfect example of southern hospitality. So sweet and even joined in on some banter with me and my 5 friends that were traveling with me.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear jasonaJ9968CH, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you loved everything during your stay. Thank you for mentioning our staff, they truly love what they do. We appreciate your business and we look forward to your return visit. Bests, Jim

Went to the Breakfast after arriving an the food was amazing and Donna and Alisa where so kind and made us feel so welcomed and the food was so much better then I expected. I look forward to staying here again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear bmeleton, Thank you for choosing to stay with us and for the very kind rating of your experience. Thank you for mentioning our staff, the breakfast ladies are the bomb! We appreciate your business and we look forward to your return visit. Bests, Jim

Everyone was very nice to us that works there. The breakfast ladies were great, love the beds and the breakfast. We always stay with you when we go to Hot Springs. Keep up the good work. Give them all a raise

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear judyjames23, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you enjoyed your stay and that you loved the breakfast. Thank you for mentioning our staff, they're great! We appreciate your business and we look forward to your return visit. Bests, Jim

Great week! Great service for breakfast with Alisa, Julie and Donna. It would have been 5 + except we miss the big cinnamon rolls! Asked for full service one day and got it no problem. We were here for the Indian Get Together and also stays 4 days longer. See you next year!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mittelstedpeter, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you loved everything during your stay again this year. We look forward to the Indian group every year. Thank you for mentioning our staff, they truly love what they do. We appreciate your business and we look forward to your return visit again next year. Bests, Jim

Hotel was wonderful. The staff at the front desk was amazing and very friendly. I needed to check in early so my wife and 2 month old son would have a place to stay while I took my school golf team to Glenwood. They made sure a room was available for us. The breakfast was awesome. The ladies serving were friendly and the foot was hot and fresh. Would definitely stay here again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Coach_B18, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that we could take care of your special needs. Thank you for mentioning our staff, they truly love what they do. We appreciate your business and we look forward to your return visit very soon. Bests, Jim

Was expecting a multi story building. Instead it was a motel style hotel. Employees were very friendly and what stood out most was the restaurant. The wait staff went out of their way. DONNA, ALISA AND JULIE were very friendly, accommodating and personal like family. They were busy but had a friendly word for everyone. And the breakfast was a hearty full serving one of eggs, crispy bacon,waffles and danish. What a joy it was in the midst of all the hate and negativity in the world. BTW THE ROOMS WERE CLEAN , WELL APPOINTED AND THE BEDS WERE VERY COMFORTABLE. THANK YOU BEST WESTERN

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Johank33, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you found the full hot breakfast as well as the guest rooms to your liking. Thank you for mentioning our staff, they work very hard and truly love helping people. We appreciate your business and we look forward to your return visit. Bests, Jim

Without exception, the staff are perfect. Everyone is friendly and helpful. They even smile and don't mind making a person feel welcome. The breakfast is cooked and served by a great lady. The swimming pool is open! And our puppy LOVED the enclosed dog park. I HIGHLY RECCOMEND the Winners Circle!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear banditdwg, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you found the breakfast and dog park to your liking. Thank you for mentioning our staff, they truly love helping people. We appreciate your business and we look forward to your return visit. Bests, Jim

Stayed here several times over the past several years. Motorcycle friendly with bike wash area. Always have a good breakfast, clean pool, frig in the rooms, however the hotel is getting dated and the rooms need remodeled.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear sdcochrum, Thank you for continuing to stay with us and for rating your experience. with us. I'm happy that you like all that we have to offer. We appreciate your business and we look forward to your return visit. Bests, Jim

Very comfortable and close to attractions, great night sleep and quiet, casino and racetrack nearby, duck boat tours and spas are wonderful, great parking for motorcycle and bike wash station is great

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Kerry G, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you loved the location and had a great time while visiting Hot Springs. The fully stocked Bike Wash Station is a big hit for riders like yourselves. We appreciate your business and we look forward to your return visit. Bests, Jim

What a wonderful experience! Our room was clean, and secure. Our bed and pillows were super comfy. The best part of the stay was the amazing breakfast buffet served by 3 charming ladies: Donna, Julie and Alissa! So many choices, and such hospitality. Keep up the good work Best Western Winner's Circle!!!! If we are ever back in Hot Springs, we will be back!!

Don't usually start a review talking about the breakfast, but this place was great. Donna, Alisa, and Julie served us instead of having a buffet. They were the nicest, friendliest ever. Took an interest in everyone and made our days. Rest of motel was good too. Clean, good check-in people

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mike, Thank you for choosing to stay with us, we appreciate your business! I also appreciate the kind words about the breakfast experience and our staff. Our staff truly loves helping people. We appreciate your business and we look forward to your return visit. Bests, Jim

Ms. Donna makes the free breakfast here at the Best Western and I can say without a doubt ITS THE BEST BREAKFAST IN TOWN...BAR NONE!! The best waffle and scrambled eggs and bacon I ever stuck in my mouth. Thank you Ms. Donna!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Tony B, Thank you for choosing to stay with us and for the very kind rating of your experience. I appreciate the kind words about the breakfast. Thank you for mentioning our staff, they truly love helping people. We appreciate your business and we look forward to your return visit. Bests, Jim

The staff, the motel, breakfast and that they allow dogs makes this hotel a #1 for me. I will definitely be back! I didn't get a chance to try the pool but it looked wonderful! The beds were really comfortable!

Tried going there based on all the good reviews. Unfortunately, for us it was not clean. There were hairs in the bathroom sink and on the toilet seat. Grab bar also hair. Then I looked at the shower head and it had mold on it. I was so grossed out, we just had to checkout. Very disappointing.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear RayVuoleMangiare, Thank you for taking the time to write this review and sharing your experience with us. It's disheartening to learn you did not stay and that the room was not properly cleaned according to the high standards of our housekeeping staff. I went and looked at this room myself, this one definitely slipped through the cracks. Our staff will be working and discussing how to keep this from happening again in the future. Reviews like your are extremely helpful in our ambition to continuously improve and I hope that you will return to see how we learn from this. Bests, Jim

I stay at this Best Western EVERY time I go to Hot Springs. It is centrally located, friendly, clean and has the very best breakfast of any hotel. And it is consistant. For motorcycle riders at rallys they always have a bike wash.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Escape, Thank you for choosing to stay with us again and for the very kind rating of your experience. I appreciate the kind words and I'm happy that you enjoyed your stay. We appreciate your continued business and we look forward to your return visit. Bests, Jim

So, being a small place compared to places i usually stay i was not expecting much,,,BUT this place is clean friendly and hospitable. And we were there during the annual bikers convention so it was full. Yet and still, it was well attended to the pool was nice and clean rooms were as well. also rooms had both fridge and microwave so we could bring home our takeout food. If the rooms were clean when it was crowded im sure they dont buckle under pressure and they keep it clean...Would definitely stay here again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Barbee901, Thank you for choosing to stay with us and for the very kind rating of your experience. I appreciate the kind words and I'm happy that you enjoyed every aspect of your stay. We appreciate your business and we look forward to your return visit. Bests, Jim

Excellent breakfast, especially the efficiency & smiles from Alisa, who single-handed-ly fed the crowd! Nice pool. Super comfortable bed, didn't want to leave! Really clean & the best tv in our travels so far. (9 hotels) we will be back! Love the area.

From the Front Desk to Breakfast Service to Maintenance..... Everyone provides exceptional guest service.... The entire property is exceptionally clean and the amenities go above and beyond any I have experience at other hotel properties. Nice pool, picnic tables, charcoal grill, dog park, some rooms have a patio with 2 chairs to enjoy the weather. Even a "Hog Wash" for your car or RV. Hot Breakfast served by Donna and her team was great despite "Covid" restrictions. The location is directly across from Oaklawn the race track and casino. I am making my reservation in August to return in December for the horse races because I know they will be sold out soon.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Sharon B, Thank you for sharing your experience with us, we love hearing directly from our guests. We always appreciate the very kind words and the detailed sharing of our guests experiences. We look forward to your return where we hope to exceed your expectations once again. Bests, Jim

The front desk staff was friendly and accommodating. The breakfast staff was nice and attentive. The breakfast was good with lots of choices. The room was clean. The shower had good water pressure. We will stay at this location again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Angela R, Thank you for sharing your experience with us this past week, we appreciate your kind words and your business. We love hearing directly from our guests. We look forward to taking care of your needs again real soon. Bests, Jim

Can't say enough good about all the employees that I've came in contact with. From front desk to breakfast gals. Very friendly & accommodating! Really makes a person feel valued & appreciated for staying there. Pool is immaculate, better than any I've seen. Grounds look great. Rate is very good. Only drawback is 120 room to close to road, hear lots of traffic. But that's not their fault. Definitely would stay here again...

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Penny F, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you enjoyed your stay. We appreciate your business and we look forward to your return visit. Bests, Jim

Check-in fast & efficient. Room basic but nice & clean. Unloading & loading car very easy with being able to park right by the door. Breakfast was BEYOND! Sooo many choices. Lady served your plate of whatever you wanted. The breakfast area is in a separate building and was busy busy busy. Another lady was cleaning tables. These two gals were hopping! Location is close & convenient to the "tourist" areas & hot springs.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Catherine, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you found your room clean, the location convenient, that you enjoyed your stay, and that you loved the breakfast. We appreciate your business and we look forward to your return visit. Bests, Jim

The staff is very friendly and the breakfast is outstanding! The hotel is very conveniently located and the room was clean. The hotel has many amenities for a budget hotel. The pool was clean and the dog park was very convenient. They have a fitness center but we could not get in with our room key. The ladies at the breakfast bar were so sweet plus they served the best waffles we've ever had. We would stay here again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear morningmist, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you enjoyed your stay and that you loved the breakfast. We appreciate your business and we look forward to your return visit. Bests, Jim

Perfect location for everything we did in Hot Springs. Extremely comfortable beds! Shower was powerful! Fridge and Microwave to boot. All the things you look for in a great hotel stay. Breakfast was awesome, great variety, wonderful service and saved us a bundle not having to leave the hotel for breakfast. Tip those ladies well, they are worth it!! Pool was awesome too. Definitely would recommend the Best Western Winners Circle and would stay again when in Hot Springs.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Boxcanyon, Thank you for choosing to stay with us and for the very kind rating of your experience. Your review of your experience was wonderful. We appreciate your business and we look forward to your return visit. Bests, Jim

The hotel was clean and the location was easy to find. The staff was great! Very friendly and helpful. Easy check-in and the hotel layout map was helpful. Like every place we travelled to, they were short handed but they worked as efficiently as possible given the circumstances. The HOT BREAKFAST WAS THE VERY BEST we had during a 2 week vacation. The women who worked the breakfast area, Alisa and Julie, were very personable, friendly and knew what they were doing!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear mroan1861, Thank you for choosing to stay with us and for the very thorough, kind rating of your experience. I'm glad that you enjoyed your stay, especially the breakfast. We appreciate your business and we look forward to your return visit. Bests, Jim

I thought it was cool that we had the same room as our previous stay. Staff was nice a curious. Pool was full but still enjoyable. Best western is the perfect place to stay for that end of town location is key to any good trip.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear anytimecountrygirl, Thank you for choosing to stay with us and for the very kind rating of your experience. We love repeat guests! We appreciate your business and we look forward to your return visit. Bests, Jim

Room was clean and quiet. Breakfast and front desk friendly . Breakfast had choices of eggs, bacon, waffles, fruit, and pastry. Location was Very close to Oaklawn. Not far to downtown. internet worked great.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear donTexVet, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm glad that you enjoyed your stay, like the location, and that you loved the breakfast. We appreciate your business and we look forward to your return visit. Bests, Jim

The room itself was clean and comfortable. The water pressure in the shower was the best I have experienced in a hotel in quite some time. The bed was a pillowtop and quite comfy. The hotel is about a 5 minute drive to the historic district. Even though it is on a major street and my room was at the front, I did not hear traffic noise at all. The breakfast experience was awesome. A staff member served a full not breakfast, with choices of scrambled eggs, waffles, biscuits and gravy, potatoes, and bacon. There was juice, milk, and yogurt available. The dining room was clean, and there were plenty of tables. And the hours are 6-10AM, which allowed me to sleep in. The food was replenished frequently. Every staff member I talked to was friendly, helpful, and courteous. I felt like a valued guest, it just a number. Note to future guests: keep your key card away from all electronic devices, including your car key fob. I had to get mine rekeyed several times because I did not do this.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear NTX Lady, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you loved your stay and that it sounds like we exceeded your expectations. Your very kind words and thorough review of your experience is very much appreciated. We appreciate your business and we look forward to your return visit in the very near future. Bests, Jim

Thank you Donna, Alisa, and Julie for the wonderful breakfast and hospitality. You brought my husband and I absolute joy with your kindness, wit, and charm. I recommend staying at this hotel because of the great location, clean rooms, delicious breakfast, and the precious staff.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear DeAnn G, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you loved your stay and that we exceeded your expectations. We appreciate your business and we look forward to your return visit in the very near future. Bests, Jim

The staff was excellent! All were extremely nice and willing to help you. We had a problem with our room we initially had. It wasn't clean and they promptly got us another room! The pool was clean and the kids enjoyed it! Walking distance to downtown!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear sadams852, Thank you for choosing to stay with us and for rating your experience. Thank you for your comments. We appreciate your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

Couple issues this stay. Fixed before checkout the next morning. Holiday weekend. Given a box fan for night, loud, fan motor on A/C out. Given $45 discount. This also most we ever paid for King room. $295.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Patty's Resorts, Thank you for choosing to stay with us once again and for rating your experience. Thank you for your comments. We appreciate your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

Room was small. Bed was so high you could not set on the edge, you had to jump to set on the bed. Carpet was very dirty, had not been vacuumed in a while. Breakfast bar was excellent. Hot food and the people who run it are friendly and helpfull.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Adrian, Thank you for choosing to stay with us and for rating your experience. Thank you for your comments, I'm sorry that you felt like the room wasn't up to your and our high standards. We appreciate your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

Clean and welcoming. This hotel has a convenient location to the race track and is just under two miles from the city center. The rooms are nice with comfortable beds and good space. A table with two chairs, nice bathroom area and good space to open the luggage and get settled. The breakfast area has tons of windows and a good number of tables. During Covid most breakfast items are not self-serve but the staff is readily available to help. The pool area is clean and inviting. Rooms are very well insulated and outside noise is not bothersome. I can't forget to point out that the bed was very comfortable and WiFi worked great.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mianne109, Thank you so much for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm happy that you found everything to your liking, thank you for your comments and thorough review of your experience. We look forward to your return visit where we can serve you again. Bests, Jim

Gorgeous outdoor pool, clean rooms, delicious home cooked hot breakfast from Donna and Julie. Those gals made our trip feel like we had been at our grandma's house visiting family. We will be back. The location is perfect. Also, Best Western, please please bring homemade cinnamon rolls back!!!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Jennifer, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you felt like that you had an excellent experience with the property and the staff. It's always good day when we have a repeat guest who remembers the awesome cinnamon rolls from the past. We appreciate your business and we look forward to your return visit. Bests, Jim

We had a great stay at BW Winners Circle, last week for our Hot Springs hiking and sightseeing. This place is truly a winner. The parking lot gets crowded over the weekends and parking could be a challenge late evenings. That said the property location is great on the Central Avenue, close to downtown and other activities around. Drive to Lake Ouachita, Lake Catherine, Garvan gardens, from this location is 20 mins max. Special thanks to Donna and Alisa for fixing us with our morning breakfast everyday and making it a great start to our day, bright and early at 6am. I had read great reviews about this location and was not sure if they were accurate, till we experienced it ourselves, firsthand. You will not be disappointed. Cheers!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear mulder420, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you felt like your experience was excellent! We appreciate your business and we look forward to your return visit. Bests, Jim

The rooms may have been sub-par, and the location did not feel that , as the area felt very sketchy, but the waitresses Alisa, Donna, and Julie made the stay worthwhile. In summary, the service was great, but the hotel wasn't.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear vamsih, Thank you for choosing to stay with us and for rating your experience. I'm sorry that we didn't meet your expectations in the guest room. We appreciate your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

My family and friends who stayed at the hotel are very satisfied with the service provided throughout our 3 night stay at breakfast. Donna, Alisa, and Julie served us and we're very helpful and kind. Breakfast service by these ladies was outstanding!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Marz202, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm very happy that you loved the breakfast and the service provided. We appreciate your business and we look forward to your return visit. Bests, Jim

We were here last year after evacuating from a hurricane and the staff at this hotel were nothing short of amazing. The warm welcome from Donna, Alisa and Julie every morning for breakfast was truly impressive.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Lyle, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm very happy that you had a wonderful experience and that you loved the breakfast. We appreciate your business and we look forward to your return visit. Bests, Jim

Husband and I ate breakfast several times. The buffet had scrambled eggs, biscuits n gravy, bacon, waffles. I would like to give a shout out to Alisa, Julie and Rachel. They kept the food hot, serviced the tables. All 3 were very polite and helpful. Every question was politely and quickly answered. Thank you ladies.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear TeddysMom58, Thank you for choosing to stay with us. We appreciate your very kind and wonderful review. When we receive reviews like yours it helps tell the world that we offer a wonderful breakfast served by wonderful people. We appreciate your business and invite you to come back on your next visit to Hot Springs! Bests, Jim

I normally dont stay at a Best Western, this trip changed my mind. The staff was very knowledgeable and had all the answers. The place was clean, breakafast was one of the best i had. This place was way better than the hilton I stayed in a few weeks back. I attended the Hotspring Spyder Rally. The entire staff deserve a raise!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mobile754323, Thank you for choosing to stay with us on your recent visit to Hot Springs for the Spyder Rally, we appreciate your business! I'm happy that everything was to your liking and I want to especially thank you for mentioning our staff. They work hard to make sure that everyone enjoys themselves while they are visiting the area. I want to invite you to come back and stay with us again real soon! Bests, Jim

We just stayed at this hotel for a Spyder Rally. These people are amazing. They are very nice and accommodating. The beds were very comfortable. Alisa and Julie provided a hot/wonderful breakfast every morning- with a smile. They even came in early on Sunday so everyone could eat before heading home. Thank you to the entire staff!! We will definitely be back.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear valarier468, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you found everything to your liking and the staff very accommodating. We appreciate your business and we look forward to your return visit. Bests, Jim

We stayed for 2 night here and stayed 2 nights at the Arlington. Would choose this Best western winner's circle over a fancy hotel any day. Perfectly clean room and great beds! The ladies in the office seem to love their job and make you feel like they have known you forever. Jerry was ALWAYS working hard. He has real pride in his work and always had a smile. Have never seen a maintenance man at hotel/motel have such customer service. Breakfast- the best hot breakfast! Alisa, Julie and Rachel treated everyone like they were guest in their home. Have you ever had anyone at any free hotel breakfast come and clear your plate and offer to get you anything!!!?? Clearly the Best Western winners circle has amazing management to be able to keep such great employees. We will be back! Carey and Betty ( mother and daughter Spider Ryder)

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Carey T., Thank you for choosing to stay with us on your recent visit during the Hot Springs Spyder Rally, we appreciate your business! I love that in your very thorough review that you mentioned so many staff members, they truly love taking care of people. We look forward to your return visit! Bests, Jim

this motel is very clean and well maintained, we had been on the road traveling for 2 weeks and this was the nicest hotel we stayed at. The breakfast was top notch and all the employees were very friendly and helpful.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Stay57536583467, Thank you for choosing to stay with us and for the very kind rating of your experience, we appreciate your business!. I'm happy that we were your nicest stay on your 2 week trip, that makes us all feel good. We appreciate your business and we want you to come back and visit again real soon. Bests, Jim

Hotel was nice: spacious room, clean and quiet. Come for the breakfast! Donna was amazing! Food was delicious! And Donna was so gracious. Hotel is convenient to the Racetrack as well as Hot Springs National Park.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Teachtravellearn, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you found everything to your liking. I want to especially thank you for mentioning our staff, they absolutely work very hard to make sure that everyone enjoys themselves while they are here. We appreciate your business and we look forward to your return visit. Bests, Jim

The stay here I rate a 4 out of 5 because the location and outside traffic noise was terrible, otherwise nice people, clean room, and breakfast was great! It's a ways from the attractions. The casino is across the street.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear roxiekthomas, Thank you for choosing to stay with us and for rating your experience. We appreciate your business. We look forward to your return visit where we hope to earn a higher rating. Bests, Jim

This hotel did provide the reservation made, non-smoking accommodations, nor offer any solutions, nor discount. I do not recommend them. IF you do I would make sure you verify your accommodations at least twice and if you do request non-smoking that they have checked and provided written documentation as to such.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mr. Ward, Thank you for choosing to stay with us, we appreciate your business. I'm sorry that you feel like that we didn't put you in the kind of room that you reserved, but you were absolutely in a non-smoking room. I'm disappointed that we couldn't make you happy by moving you to another room because we were at capacity. Please come back and give us another try, you can check out the room first if you like, and we will give you our usual "Best" experience. Bests, Jim

We have been on the road for 18 days traveling through the Midwest. This hotel meets our criteria. It was clean, comfortable, quiet and a good price. If you are looking for a place for an overnight refresh or in town for the Races, stay here. Office staff were friendly

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Debra, Thank you for choosing to stay with us and for rating your experience. We appreciate your business. We look forward to your return visit where we hope to earn a higher rating. Bests, Jim

The staff was friendly and very helpful. Rooms were clean - swimming pool, although cold, was clean and the grandchildren really enjoyed it. Breakfast was absolutely great - from the fresh cooked waffles to the biscuits and gravy and bacon. YUM! Site very secured and safe - I would recommend this hotel to all.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear joymade1959, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you enjoyed your total stay. Thank you for mentioning our staff, they really do make a huge difference. We appreciate your business and we look forward to your return visit. Bests, Jim

Night clerk was very kind and efficient. He had me all checked in and ready to go to my room when I arrived at 3am. The breakfast is WONDERFUL! The ladies: Donna, Julie, and Alisa are so friendly and work hard to keep everything fresh and clean. The beds were very comfortable.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear angt2870, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you enjoyed your experience while here at the Best Western Winners Circle. We appreciate your business and we look forward to your return visit. Bests, Jim

Clean rooms, nice pool. Starting each morning with a fresh hot breakfast is the best. Donna, Julie & Alisa are friendly and go above and beyond to give you an awesome experience with your breakfast 5 star service and hot fresh food all served with a smile and the cleanliness is top notch. Hope to visit again soon

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Stacy, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you enjoyed the hot breakfast as well as the rest of your stay. We appreciate your business and we look forward to your return visit. Bests, Jim

Wasn't planning on staying in Hot Springs but after long day on the road seemed like a good spot to stop. First of all the night clerk Robert was VERY kind and efficient getting us into a room. He highly recommended the breakfast saying "if you miss anything don't miss the breakfast here" Breakfast is served from 6am -10am The first thing you will notice is the big room it is held in. Plenty of tables in the room and even picnic tables outside. Then you notice the women working. They are all smiling and asking you how they can serve. you. We were promptly served with our request. Waffle, eggs, gravy, biscuits, bacon, fruit, cereal, oatmeal, juice coffee, hot tea, cocoa If you couldn't find anything you liked then you just didn't need to eat. The room was clean, comfortable, quiet, affordable and you felt safe. We will certainly plan on staying here again when we are on our travels that direction. Big THANK YOU to Robert, Donna, Alisa and Julie Best Western should be very proud of you and the service you provide weary travelers.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Darlene, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you loved your stay and that we exceeded your expectations. We appreciate your business and we look forward to your return visit in the very near future. Bests, Jim

We had a good 2 night stay at this comfy and clean property. Asked a question about the National Park and check in clerk was not polite or friendly and answered curtly! First night was noisy with motorcycle groups, second night was quiet and nice. Many not wearing masks and did not try breakfast as it was sit down only...

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Dar K, Thank you for choosing to stay with us and for rating your experience. We appreciate your business. We look forward to your return visit where we hope to earn a higher rating. Bests, Jim

Doesn't rent rooms to locals so that is nice. Left days inn and came here our last night in town. One reason being the locals living in days inn, best western took care of us, rooms clean, quiet and air quality was great. Staff was caring as well,

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Concerned Traveler, Thank you for choosing to stay with us and for the very kind rating of your experience. I'm happy that you enjoyed your stay. You are correct, as a rule we just don't rent to locals. Our thinking is that if you are doing something so bad that you don't want to do it at home, we don't want you doing it here either. We appreciate your business and we look forward to your return visit. Bests, Jim

The employees at this hotel are friendly and welcoming. The breakfast is very good with scrambled eggs, bacon, real potatoes,biscuits and gravy. The ladies serving the breakfast cheerfully welcome everyone who arrives. I had reserved 2 rooms at the hotel. They both had a very strong odor consisting of old smoke and mildew. I had requested non smoking rooms but it was obvious that at one time these rooms were used as smoking rooms. I would not return to this hotel.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear BLD54, Thank you for choosing to stay with us and for rating your experience. We appreciate your business. I'm happy that you enjoyed the staff as well as the hot breakfast. I'm sorry that you found your room to have an unacceptable odor but your rooms were non-smoking rooms. I can assure you that those rooms have been non-smoking for at least 13 years, have been renovated 3 times, and have not been converted from smoking. We would like to invite you back and would look forward to your return visit where we hope to earn a higher rating.

Donna, Alisa and Julie in the breakfast area are exceptional! They enjoy their job and take great pride in serving everyone who comes in for breakfast with a smile on their face. They really make it an enjoyable experience for everyone.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Amy, Thank you for taking the time to rate your experience with us. We appreciate guests like yourself as well as the very kind words you left about the property and staff. I'm happy that you loved the breakfast, we've worked hard to figure out how to serve a Hot Breakfast safely with the current circumstances. We appreciate your business and look forward to your return visit! Bests, Jim

The folks at the Best Western Winners Circle were si friendly and courteous that I felt it needed a mention. We showed up early in the pouring rain and they got our room ready right away. Donna & Julie were outstanding in the breakfast room, so polite and really went the extra mile!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Ann, Thank you for choosing to stay with us and for the very kind rating of your experience, we appreciate your business. I'm happy that you enjoyed your stay. We look forward to your return visit. Bests, Jim

We will stay there the next time we are in Hot Springs, AR. We were one of two couples, each couple occupying a room of their own. Our stay was mid-week, which probably contributed to the quietness. Due to covid and my not advising a staff member we would be gone for the day, our room was not cleaned after our first night stay. Upon returning that evening, I call the front desk, whereas I was advised due to covid, rooms are not cleaned for stay-over guests and will not clean occupied rooms due to covid. If I had advised them we would be gone for the day, the room would have been cleaned..so a word to the wise during covid pandemic. Housekeeping very promptly brought a trash bag with fresh towels, coffee packets +, fresh soap, shampoo and conditioner handed me through the door with an explanation and apology for the room not being cleaned during the day....no problem...now I know. The hot breakfast meal was adequate. The dining help of Alisa and Julie was fantastic! The employees made staying here a most pleasant experience.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Rebecca, Thank you for choosing to stay with us and for the very kind rating of your experience. we appreciate your business. I'm happy that your group enjoyed the stay. I'm sorry for the mix up on getting your room cleaned, you should have been told as part of the check-in procedure. We are following current CDC recommendations for the safety of our guests and staff. We appreciate your business and we look forward to your return visit. Bests, Jim

Hotel is located right across the street from the casino and walking distance to restaurants. Staff was great. Very nice and genuinely helpful for our stay. I would definitely recommend this hotel. I would stay there again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear ruma905, Thank you for choosing to stay with us and for sharing your experience with us. I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

My Mom and sisters recently stayed 2 night at this establishment and it was everything I hoped it would be. My husband and I stayed here one night back in November and were pleasantly surprised at the service, furnishings and price when we stayed so I decided to book my sisters and Mom there with me for a short Hot Springs get away trip. It was just as nice! We were given exactly the rooms I needed...downstairs, 2 double beds, and ajoining. It was perfect. We will definitely book here again when we visit next time!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Leah B, Thank you for choosing to stay with us once again and for the very kind rating of your experience. I'm happy that you and your family enjoyed the stay. We appreciate your business and we look forward to your return visit. Bests, Jim

I stayed at this hotel with my wife for two nights. This hotel is very clean and comfortable. The shower has good hot water pressure. The hot breakfast was very good. Alisa who runs the breakfast area really made me feel at home. She was cool. The grounds are well kept. They have a outdoor pool and workout room. There are food options within walking distance. We really enjoyed our stay there. Would definitely stay here again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear M1918UQlarrys, Thank you for choosing to stay with us and for rating your experience. We truly appreciate your business. I'm glad that you liked all the amenities and that we were very convenient for all you wanted to do. We look forward to your return visit where we hope to earn a higher rating. Bests, Jim

Best Western Winners Circle was recommended to us by a family member who visits Hot Springs on a regular basis.... and he was right! Best Value, Best Staff, Best Location, Best Experience! We cannot wait to return and would not consider staying anywhere else.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Family_Fun_Seekers42, Thank you for choosing to stay with us and for the very kind rating of your experience. Please thank your family member for the recommendation. We appreciate your business and we look forward to your return visit. Bests, Jim

Odor in rooms, sheets were disgustingly dirty, blood spots on the bed sheets, the outside of the place looks like a place that would hold a brothel. The floor in rooms dont take your shoes off is my advice.

Great hotel with amazing breakfast bar! Breakfast included hot foods such as eggs, biscuits & gravy, bacon, waffles, grits, fruit, & cereal. It's walking distance to Oaklawn horse racetrack. You don't have to pay for parking at Oaklawn since you're at this hotel! Walking distance to a few places to eat & shop when you get finished at Oaklawn.

We came with 2 other couples traveling through Arkansas for spring break. We stayed here two nights. The rooms were clean. The bed and pillows were comfortable. The breakfast is great! They had a full hot breakfast served by staff. We were happy it wasn't a “grab and go” like so many hotel/motels currently are. The staff from front desk, to housekeeping to breakfast were outstanding. This is hands down the most genuinely friendly stay we've had. Everyone was truly friendly and so accommodating. The breakfast ladies both days (different on both days) were the best. It was the birthday of one of the ladies in our party so of course we had to embarrass her at breakfast and sing Happy Birthday. The staff joined in too! A few minutes later they came out with a small cake with a birthday candle and they sang again. We didn't ask for the cake. They just did this. Such a kind gesture and our family member was so pleased. This motel is focused on customer service. If we ever visit the area again, we will definitely stay here! (The staff was masked the entire time. We ASKED that they remove the masks only for the photo. When the photo was taken, the masks went back on).

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear BudNLily, Thank you for taking the time to rate your experience with us. We appreciate guests like yourselves as well as the very kind words you left about the property and staff. I'm happy that your group loved the breakfast, we've worked hard to figure out how to serve a Hot Breakfast safely with the current circumstances. Our staff does make a difference with our guests. We appreciate your business and look forward to your return visit! Bests, Jim

From the phone call to ask about parking a dodge 1 ton truck to the friendly and accommodating staff the easy access to the entrance to race track infield and pet friendly facility well deserved 5 rating !!! I arrived and was welcomed by the security team with professional down to earth staff Comp breakfast was wonderful and staff were so nice. Southern hospitality. Donna and Julie thank you. Phillip and the other nice security person who were there on my arrival. I highly recommend. Even after the new facility at the track I will stay here period. Thanks for a great stay. Heck some of staff even new my cute little cowboy corgy pup by name. I'm from the show me state And every employee definitely showed me a wonderful stay !!! Thank you

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Chris, Thank you for choosing to stay with us and for your very kind words and rating. I'm happy that you enjoyed every part of your stay. We look forward to your return visit! Bests, Jim

We attended the horse races in Hot Springs and feel very fortunate that we were able to stay at the Best Western Hotel on Center Street. The location was perfect, the grounds were well maintained and included a nice swimming pool and and area of picnic tables A fitness center was available and each morning we had a good hot breakfast. No extra fees for parking or breakfast!. There was plenty of parking at each building and an additional lot at the rear of the complex. We were across the street from the race track and casino, which was super convenient. We have already made reservations there for the 2021 Racing Season.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Cathie P, Thank you for continuing to stay with us and for sharing your experience with us. I'm glad that you enjoyed your stay as well as our staff and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

We really enjoyed are stay here. We came for the races and evening was in walking distance which helped and we didn't need to even rent a car. The races were fun and our stay was phenomenal. We will definitely be back!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Sandra B, Thank you for taking the time to rate your experience with us. We appreciate guests like yourself as well as the very kind words you left about the property. We appreciate your business and look forward to your return visit! Bests, Jim

friendly staff and cheap stay, BUT, the rooms are old/outdated, the parking lot and traffic was metal barred fence around parking lot-scary, gross free breakfast. I do not recommend this motel. Location was probably the best part-right across the street from race track but that doesn't change the fact that it is in a sketchy rundown area.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Maps, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business. I'm sorry that we weren't up to your extremely high standards. I agree that we are not the Taj Mahal, however, we have a nice, recently renovated clean property, with one of the only complimentary hot breakfast options in town. We feel like we are the best value in town. I would ask you to come back and give us another try. Bests, Jim

Hotel was clean, our room was large and private. The staff was friendly and professional all pretty standard. The breakfast was epic though. Heavenly biscuits and gravy. Mountains of crispy bacon. Hash browns and scrambled eggs. The orange juice is real not machine dispenser Tang. It was so nice to find a hotel that isn't using COVD as an excuse to lower their service.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Readingadventureco, Thank you for choosing to stay with us and for sharing your experience with us. It appears that you had a wonderful stay with us. I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

The amenities are great, the rooms are nice and clean. The parking lot is well it, The front desk staff was very friendly and helpful, and the free breakfast was exceptional, id like to thank the breakfast ladies Alisa, Donna, and Julie, their food was delicious and hot, and they were so nice, I would recommend this hotel to anyone who asks me.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Kevin, Thank you for choosing to stay with us and for sharing your experience with us. Your review of your stay is wonderful, I think you covered it all. I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

My husband and I spent one night at this motel to visit the Oaklawn Casino. The room was clean and nice. Every staff member was courteous and helpful. The breakfast bar was delicious! Will definitely stay here again!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Paradize465892, Thank you for choosing to stay with us and for sharing your experience with us. I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

I feel the breakfast service was outstanding. The front desk very nice. We never saw the housekeeper although with COVID restrictions we understand. Very nice to be so close to Oaklawn track. Price a bit high for the standard of the hotel.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Stan, Thank you for choosing to stay with us and for rating your experience. We appreciate your business and we look forward to your return visit where we hope to earn a 5 out of 5 rating. Bests, Jim

We stayed at the Best Western Winners circle for one night and the place was very clean. In the morning they had the best breakfast and best service which you don't typically find at a hotel. That is where we met Donna, a very sweet and kind lady. She said that they made their biscuits and gravy right there and it was really good. She also gave us a few places to go while we are touring the hot springs national park.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Connor, Thank you for choosing to stay with us and for your very kind rating of your experience. The wonderful hot breakfast and our staff continue to be an important part of the experience here, thank you for your comments. We appreciate your business and we look forward to your return visit. Bests, Jim

This hotel has the best breakfast ever and Donna is the best! It was delicious food and she was extremely nice and helpful in letting us know what was around the area to see. Came for the hot springs park and stayed for the amazing breakfast!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear lydiad2021, Thank you for choosing to stay with us, we appreciate your business! I also want to thank you for mentioning our staff, they are pretty amazing. We look forward to your next visit to Hot Springs! Bests, Jim

Great hotel very clean and neat. The best part was the the breakfast it was homemade and delicious and Donna was very kind and welcoming. She even took the time out of her morning to recommend some places to see. Overall a great experience.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear U5955NWkaylap, Thank you for choosing to stay with us and for your very kind rating of your experience. I appreciate the kind comment about the hot breakfast and our staff. We understand that our staff is a very important part of the experience. We appreciate your business and we look forward to your return visit. Bests, Jim

The room was clean and the bed was like new. The bathroom/ shower area was spotless. Would stay again at a Best Western when traveling. Can't beat the service for the price. Would've stayed for their breakfast but was in a hurry to get back on the road

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear stunder1954, Thank you for taking the time to rate your experience with us. I'm happy that you found your room spotless clean and the service great. We appreciate your business and look forward to your return visit! Bests, Jim

Comfortable bed & pillows. Great job clearing the ice & snow from walkways & lot. Large mini frige. My only complaint was after unloading car, and settling in, i found a pair of panties from previous customer behind bathroom door.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear KF479, Thank you for choosing to stay with us and for rating your experience. I'm sorry that you had to find those behind the bathroom door, obviously, that's totally unacceptable and we will be discussing this with the housekeeping department. We do appreciate your business and we look forward to your return visit where we hope to earn a 5 out of 5 rating. Bests, Jim

Staff was awesome especially ms.julie the breakfast server.rooms were clean cable was froze up calld front desk less than 5 minutes maintenance was at the door n fixed problem, ms leslie at the front desk was exceptionally nice n very helpful i am a local n definitely recommend winner circle to fam n friends

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Toby, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business. I also want to thank you for sharing your experience and for your kind words, especially about our staff. We look forward to your return visit. Bests, Jim

Everything was great! Great location! Wonderful beds! The breakfast is great! The ladies that work in there are always so cheerful and help you with anything. We will stay there again and again.Love this place!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear 565tinat, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business. I also want to thank you for sharing your experience and for your kind words. We look forward to your return visit. Bests, Jim

My husband and I haven't stayed at any other hotel since we've met. We love Best Western and all their employees! This particular one is our favorite!! We love Donna and Julie from the kitchen! We visit with them every time we're here! Thank you for all y'all do!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Allong0325, Thank you for continuting to stay with us and for sharing your experience with us. I appreciate you mentioning our staff, we think that they are the bomb too! I'm happy that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

Rooms were nice and very clean, but honestly what made this experience excellent was the staff! The entire staff was so friendly and accommodating. The front desk was so helpful. On two different occasions we needed help and they were right there with a smile on their face and kind words. Donna, Julie and the other ladies serving breakfast are wonderful. Y'all, these ladies are sweethearts and will take great care of you! True hospitality! We will definitely be returning!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Sharla, Thank you for choosing to stay with us on your recent trip to Hot Springs. I also want to thank you for mentioning our staff. They truly love taking care of people and making sure that they have a great time while staying here. We look forward to taking care of your needs again very soon! Bests, Jim

5 stars! Entire staff so nice and friendly. Free breakfast was wonderful! Donna and Julie were so nice and made sure we were happy and taken care of. Full buffet with many choices served right there to you. Clean rooms , free breakfast , friendly staff and right across from the track=excellent time! We will definitely be back!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Heather, Thank you for choosing to stay with us and for sharing your experience with us. I'm glad that you enjoyed every aspect of your stay. We look forward to your return visit to Hot Springs! Bests, Jim

Donna and Julie in the breakfast area were EXCEPTIONAL! They were so friendly and accommodating. My mom's 87th was February 1st and that morning when we ate breakfast they brought her out a DELICIOUS cake with a candle and sang “Happy Birthday!” It was a wonderful gesture that my mom will NEVER forget!!! Thank you so much for making our stay so delightful!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Amy, Thank you for choosing to stay with us and for your very kind words and rating. We love hearing hearing from our guests about their experience while staying here. I'm glad that we made a small part of making your mom's birthday special. We look forward to your return visit to Hot Springs! Bests, Jim

My wife and I have been to a lot of hotels, but the breakfast at the Best Western Winner's Circle in Hot Springs was easily the best. Donna and Julie made us feel like we were walking into our kitchen at home! They made our eggs fresh and prepared to-go dishes of delicious sausage gravy and biscuits and bacon as well. They even had fresh baked raspberry pastries - what a difference from the prepackaged stuff you usually get. The dining area was Covid-aware too, with staff gloved and wearing face masks. Left the hotel on a full stomach for a day of hiking at nearby Hot Springs National Park. Highly recommend!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear johndi8, Thank you for choosing to stay with us and for sharing your experience with us. I'm glad that you enjoyed your stay as well as the breakfast. We look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

My daughter and I had a moms trip and stayed here. We had a great stay and enjoyed the hotel. We really enjoyed the sweet ladies that served us our hot breakfast. Alisa & Julie were wonderful!!! They fixed our plates and also had great conversation with them. The ladies that we checked in and out with were wonderful as well! This is the place to go if you want hot breakfast and a great staff! Thank for your wonderful service!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Rhonda, Thank you for choosing to stay with us and for sharing your experience with us. I appreciate that you mentioned our staff, they truly enjoy taking care of people. I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

This hotel is clean and the service excellent! This hotel is close to Oaklawn in Hot Springs and its convenient for waking over for a day of horse racing. The staff hear is very helpful. The breakfast is very good.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Rebecca, Thank you for choosing to stay with us and for sharing your experience with us. I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

Best Western Winners Circle always has clean rooms and at a great value. TVs could be a bit bigger but not a big deal really. The super friendly and professional staff is always willing to help with any of our needs.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Terry, Thank you for choosing to stay with us and for your very kind rating. We appreciate your business and invite you to come back and stay again. Bests, Jim

Unplanned overnight stop to check out the nation's oldest reserve (hot springs park). Interesting town but needed a place to stay. Did the online shopping thing and took best rate we could find. BOOM. What a nice place - staff very friendly and seemed genuinely thankful for our business. Room very clean, apparently recently remodeled. Everything worked perfectly. Breakfast was awesome. BONUS: Also very COVID conscious and safe. Politely asked me to pull up my mask when I got complacent.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear EstesBill, Thank you for choosing to stay with us and for rating your experience. I also want to thank you for sharing your experience with us. We love hearing directly from our guests. We appreciate your business and we look forward to your return visit where we hope to earn a 5 out of 5 rating. Bests, Jim

This is a super clean motel to stay while visiting Hot Springs Arkansas and it is in the center of town across from the Oaklawn Racetrack/Casino so you can't go wrong plus it is a great price! AAA++++

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear wmentpr, Thank you for choosing to stay with us and for your very kind rating. We love hearing hearing from our guests about their experience. We look forward to your return visit! Bests, Jim

Stayed here Dec 26,2020 for a night on the way to visit our son. Older hotel but our room was clean and smelled fresh. Had good, hot breakfast. Stayed again there 01/01/21 for a night on our way home and totally different experience. Room had wet floor by bed, hair in bathtub and strong chemical smell in bathroom. Floor was dirty in bathroom as well. First time we were by lobby on ground floor, second time ground floor but last building on their property. Motorcycle and loud cars all night until 3:00-4:00 a.m. would not stay again unless assured we would be by lobby.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear C_shelby04, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay, even if they aren't what we would like to hear. We feel like that they make us better. I'm sorry that your stay did not exceed your expectations. This is not the norm. Please give us another chance so that we can serve you again on your next trip to Hot Springs. Bests, Jim

The staff was so nice to welcome each customer. The most fantastic is that the hotel provided hot breakfast, which is much more impressive and touching than the cold breakfast offered by other hotels. In particular, it was a great gift during holidays with cold weather!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear YMH927, Thank you for choosing to stay with us and for your very kind words and rating. We love hearing hearing directly from our guests about their experiences. We look forward to your return visit to Hot Springs, Arkansas! Bests, Jim

We loved that the hotel was walking distance to the casino. It was also less than 10 minutes driving from downtown. Hot breakfast, friendly staff, clean hotel! We'll definitely be staying here again!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear kwilden8, Thank you for choosing to stay with us and for your very kind words and rating. We love hearing hearing from our guests about their experience while staying here. We look forward to your return visit! Bests, Jim

The bed was very comfortable, easy to get into, breakfast was great with very friendly service! If you make it for the hot breakfast ask Alisa for her delicious biscuits and gravy! She is loaded with good information about the town too! I hope you enjoy your stay.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Mason, Thank you for choosing to stay with us and for taking the time to rate your experience. We love hearing directly from our guests. I'm happy that you enjoyed your stay. Thank you for mentioning our staff, they work hard to please everyone. We look forward to your return visit. Bests, Jim

This was a great place to stay on our road trip. The staff was very friendly and helpful and the room was very clean. Alisa in the breakfast room will spoil you with a delicious hot breakfast and give you some great tips for your trip!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Emily, Thank you for your business and for taking the time to rate your experience with us. We love hearing directly from our guests. Thank you for mentioning our staff, they definitely try hard to please everyone. Please come back and stay with us again. Bests, Jim

We were in room 143 I am not sure what's going on around that part of the room we found out that it backs up to a downstairs dog park and laundry room and vending area and there was some thing knocking or beating up against the wall several times while we were there and somebody running up and down the balcony on the second floor late at night was a little much but the employees were really kind the breakfast was really great so next time we will just request a quieter area. This is a great value for a budget trip to hot springs!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear brabandt8688, Thank you for choosing to stay with us and for your very kind rating. We love hearing directly from our guests, we feel like it makes us better. We appreciate your business and invite you to come back and stay again where we can put you in a different location if you like. Bests, Jim

Smelled real bad ... Like a mildew order in the room .. No bottle water in the room .... Look like the room wasn't ready for any guest to rent it for the weekend ... The cable wasn't working had to fix that problem myself ..

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear jmeirwilson, Thank you for choosing to stay with us and for rating your experience. We love hearing directly from our guests, good and the not o good. I'm sorry that the room wasn't to you liking, I wish you had said something right after you checked in so that we could correct the situation. We appreciate your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

The room was very good and the staff in the office were great. We left my wife's CPAP machine, a very expensive piece of medical equipment, in the room by mistake. An employee named Cleta called before we got home to tell me they had found it and would send it to us. They did and it arrived in just a few days, saving us a lot of money. Others may have done it, but they appeared to be happy to do it. We have stayed there several times, and they have always been friendly and helpful. The ladies that ran the breakfast area did an excellent job of taking care of a large number of people with very good food. With all the new rules, they have to do more work than in the past, and they did it well. Names I remember are Alisa, Donna and Julie.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Larry, Thank you for choosing to stay with us and for your very kind words and rating. I'm happy that we got your left item returned to you in a timely manner. I'm happy that you enjoyed your stay and we love hearing your comments. I really appreciate that you mentioned our staff, they truly love taking care of people. We look forward to your return visit! Bests, Jim

My husband and I were traveling home from Nashville and decided to sleep over in Hot Springs on our way through. I wish we'd had extra time to stay! This BW is an older facility but highly maintained! It was very clean and the staff was excellent! Such great service - especially the ladies working the hot breakfast. They made you feel at home and got anything you needed. - I have to mention it was a hot breakfast - biscuits, eggs, bacon, gravy, potatos - very good! We loved the outdoor space too. The pool was crystal clean but it wasn't swim season so no dipping in the pool (November) but they had outdoor picnic tables set up and nice lighting. We were super pleased with this place and the price was right! Definitely a gem of a place - and right across from the Oaklawn racetrack and gaming facility. Like I said, I wish we could have stayed longer - they made our one night stay great!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Lean B, Thank you for choosing to stay with us and for your very kind words and rating. I'm happy that you enjoyed every part of your stay. We look forward to your return visit! Bests, Jim

Hotel was great, but even better was the service we got from the three breakfast attendants, Alisa, Donna, and Julie! They went out of their way to help our group of six bikers out! Running food items back and forth from our table along with the condiments and extra napkins. They just seem to notice what we needed, when we needed it! These three were so courteous in this Covid time, making the best of this trying situation! They should be given atta-boys or better yet, a nice little bonus of some sort! The front desk crew was also very nice and helpful, even handing out little towels to wipe the morning dew off our motorcycles (that was a nice touch). Highly recommend staying here!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear hoghag, Thank you for choosing to bring your motorcycle group to stay with us, we appreciate your business! As you can tell, we cater to bikers and try to take care of their needs. Thank you for sharing your experiences with us, we love hearing directly from our guests. We look forward to you bringing the group back to Hot Springs and let us take care of your needs once again. Bests, Jim

My husband and I were celebrating our 30th anniversary and stayed here for the night . 10/27/20 . Only to wake up to Alisa and Julie at the Breakfast Bar .. such happy and helpful ladies .. Just topped off the stay with such kindness at Breakfast.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Solis5150, Thank you for choosing to stay with us to celebrate your 30th anniversary, we are honored. We love hearing about the experiences of our guests, thank you for sharing yours. We appreciate your business and we look forward to your return visit where we hope to earn a higher rating. Bests, Jim

After a negative experience at this hotel a year ago, I decided to try one more time. So glad I did. Check in/out was very easy, office staff was very friendly and helpful. Room was clean ,appealing in decor and nice size. Our housekeeping lady TIFFY, was absolutely wonderful and we enjoyed our brief encounters with her very much, polite, and willingness to help guests and knowledge of hotel and surrounding areas.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear georgigirl67, Thank you for choosing to stay with us again to give us another chance and for your very kind rating. We always love to hear about the experience our guests have, we feel like it makes us better. We appreciate your business and invite you to come back and stay again. Bests, Jim

Great breakfast and the food and the staff ladies in the dining area were awesome. Disliked · We were over charged and given the wrong room. Paper thin walls you could hear the noisy neighbors. The TV didn't work the staff lady thought I should be able to fix it. They had to move the refrigerator to access the cable box to reset and found a disconnected wire. I'm not too good with electronics but this was definitely out of my skill set. Other than that our stay was pretty good.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Skipper Jay, Thank you for choosing to stay with us and for rating your experience. Obviously, everything should work in your room and I'm sorry for the problems you had. We appreciate your business and invite you to come back and stay again where we hope to earn a 5 star rating. Bests, Jim

Close to everything, short drive to downtown. Very clean throughout, grounds, rooms, and amenities. Could not ask for better service. Always friendly, priced right. Hot “free” breakfast. Beds are quite comfortable.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear ajcol2n, Thank you for choosing to stay with us on your recent trip to Hot Springs. We appreciate the high praises and high rating. I'm happy that you enjoyed your stay and we look forward to return visit! Bests, Jim

The room was very clean except there was some food debris and what looked like dried heel skin on the floor by the bed. The front desk was quick to answer our calls and provided us with a travel sewing kit when I needed to sew a hole in my blouse. The breakfast was awesome and definitely worth mentioned.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear nstevens787, Thank you for choosing to stay with us and for your very kind rating. We like to hear about our guests experiences, thank you for sharing yours. We appreciate your business and invite you to come back and stay again. Bests, Jim

Comfortable soft bed, ankle deep water after a shower, very friendly staff, aging MOTEL but clean for the most part. Noisy motel right off a busy street. In the room you hear every car noisy, person talking outside your room and door slam, even when you ask for a quiet room. We had a group of 4 young people talking outside the room and hanging out, we didn't feel safe to enter the room from the driveway at night. Asked for a different quiet room and nothing was available other than upstairs, we didn't want to haul luggage up the stairs so we stayed in the room. It wasn't the quiet room that we reserved. Notable friendly staff. Nice separate building with a good hot breakfast that was served during Covid. There was a good variety of items at breakfast including bananas. Helpful and friendly breakfast ladies wore masks and gave tips on where to visit.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear travelto, Thank you for choosing to stay with us and for rating your experience. I'm sorry that you felt like the room and location was noisy. I'm happy that you enjoyed our staff and the hot breakfast that we provide. We appreciate your business and invite you to come back and stay again. Bests, Jim

Our room was ready (although we were running early again) and the toilet was well-bolted to the floor (it was loose in a previous hotel). The toilet roll holder, though, was loose. Either some child stood on it to look out the window (pointless, as it's frosted glass) or someone used it to get up or down off the toilet. But these rooms are nice (the ones right across from the lobby), roomy and attractively decorated. Although full breakfast was back on, the famous cinnamon rolls weren't. Why? How are they different from eggs and bacon which are dished up by friendly servers? Bob said the pre-packaged pastry was actually tasty. My only quibble, and this goes to most places in the US, is that no one understands tea. There was none in the room or at the desk (although they did let me into the breakfast room to get some). And hot water goes directly on black tea - I had to be quick to get a bag in before the lid went on my cup of hot water. Really needed that hot tea because it got unusually chilly, perhaps due to the hurricane. Always happy to stay here.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear marfita, Thank you for choosing to stay with us and for your very kind rating. Thanks for sharing your experience with us, we love hearing directly from our guests. We appreciate your business and invite you to come back and stay again. Bests, Jim

Stayed here 4 nights while vacationing. The room was quite large with 2 queen beds & lots of room to move about. The bed was comfortable. With the virus, you have to get extra towels from the front desk, but that wasn't a problem. The breakfast was the best I've had since traveling during the virus outbreak. Served cafeteria style. Food was tasty, service was great. The staff here is super friendly & helpful. Only downside was that there was what appeared to be dirty water in the coffee maker. I always travel with my own coffee maker so I didn't need to use it. Also, a VERY busy street with lots of traffic noise. I can't even imagine how busy this place must be during the horse racing season with the large casino & horse racing facility right across the street. However, the location is good, easy access to Bathhouse Row, the National Park & other sights. Grocery store right down the street for essentials & a Sonic practically in walking distance for ice cream snacks!!!! Definitely would stay here again if I am in Hot Springs.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Linda, Thank you for choosing to stay with us and for your very kind rating. We love to hear about the experience our guests have. We appreciate your business and invite you to come back and stay again. Bests, Jim

Stayed at this Best Western for 2 nights while visiting the Hot Springs area. Location was central to everything we visited. Budget friendly hotel. Clean, comfortable bed and pillows, and quiet. Safe Covid measures taken. Alisa and Julie were so friendly and helpful as they served the daily hot breakfast.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear TaylorgirlHouston_Tx, Thank you for choosing to stay with us and for your very kind rating. Reviews like yours help us get the word out that we offer quality accommodations at affordable prices--- that we are a great value. We appreciate your business and invite you to come back and stay again. Bests, Jim

In a time where safety is a concern, it is hard to expect some amenities to still be available...Breakfast being one of them. I was assured when I checked in that a hot breakfast would be served and coffee was available in the room. When I got up I got to enjoy a cup of coffee on my patio. When it came time for breakfast we went to the breakfast bar. We were greeted by Alisa, she explained how "new" way of serving a hot breakfast would work. We told Julie what we wanted and she served it up. My husband said it was the best hotel breakfast he has had, and he was right! Not only did Alisa and Julie serve great food, they were fun to talk to. They also, after finding out this was our first time in Hot Springs, told us some sights we needed to visit and places to eat.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Snowman622, Awesome! Thank you for choosing to stay with us and for your kind words. I'm so very happy that you thoroughly enjoyed your stay, especially breakfast. i agree, our staff is amazing and love taking care of our guests. We invite you to come back and look forward to your return visit. Bests, Jim

This hotel room was very clean. The beds were comfy and the sheets were soft. It was really convenient to be able to walk to the casino. The casino is only about 3 blocks away. Will certainly book here again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear gimmedafood, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business. I also want to thank you for sharing your experience and for your kind words. We look forward to your return visit. Bests, Jim

The stars on this location are very misleading. It is an old motel in need of some renovations. You can see light through the door. The non smoking room reeked heavily of smoke, so much so that we told the front desk so we wouldn't be charged for it. The breakfast was great and the staff was extremely nice. I would not stay here again though.

Jim S, Owner at Best Western Winners Circle, responded to this review
Thank you for choosing to stay with us and for rating your experience with us. It's disheartening to hear that you didn't enjoy your experience while staying here. I can assure you that we have no entry room doors that you can see light through. All our doors are either metal or solid core, heavy duty doors. We went through a total renovation about 2 years ago and the carpet as well as all furnishings were replaced. Our carpet is on a regular shampoo schedule. I don't what room you were it (I wish I did) but it almost sounds like you were in a smoking room. We use ozone machines when needed and our rooms are fogged between each guest use. We appreciate your business and hope to change your mind by inviting you to come back and stay again where we want to earn your 5 star rating. Bests, Jim

Great staff, spotless rooms! With all the COVID-19 stuff going on we have had to change our reservations and staff was very helpful. Upon arrival housekeeping greeted us at our suite and made sure we had extra supplies. The breakfast staff made sure we were not left hungry and it's the BEST hotel breakfast we have had. Front desk and maintenance were very accommodating and I would definitely recommend you stay here

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear 211toni, Thank you for your wonderful and thorough review. As always, we thank you for your business and truly appreciate that you chose to stay with us while visiting the area. Reviews like yours help get the word out that we have safe, quality accommodations at an affordable price and that we are a great value. Once again, thank you for choosing us, and we look forward to your return visit. Bests, Jim

What a gem. This old Motel is right across the street from Oaklawn Race Track. We walked to the Casino yesterday and it was not far to go. It has been upgraded and everything is modern. HVAC works great and is digital so it is easy to set. Flat screen has Direct TV. Wifi works great and it is fast. Bathroom is clean and my fiancée likes the layout of the sink area better than any hotel we have ever staid in. Breakfast, considering the CoVid Pandemic was hot and fresh and good as any. Now let me say something that really puts this place over the top. We have not met an unfriendly, unhelpful person that works here yet. They all make you feel like they are happy to see you and glad you are here. I say here because I still am. I would recommend this place to anyone that listens to me. It is not the Hilton in luxury. It is just a great, clean, old fashioned style Motel, that you wish there were lots of. Best bang for the buck and that is not exaggerating. Thank you to the crew and the Owner.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Paul, Wow! Thank you for your wonderful and thorough review. As always, we thank you for your business and truly appreciate that you chose to stay with us while visiting Hot Springs. I want to especially thank you for mentioning our staff, they really enjoy making sure that people have a great time and great experience while here. They love what they do...people like you make it all worth it for them! Reviews like this help get the word out that we have quality accommodations at an affordable price, in essence, we are a great value. Once again, thank you for choosing us, and we look forward to your return visit. Bests, Jim

This hotel had a mix of positives and negatives. On the balance, because of the price, this was a great stay. It's a motel. Don't be confused by the very high reviews - it's still a motel. The campus is open to the public and it is busy. There's a constant stream of vehicles and people in and out, they're smoking outside of their rooms, and it's noisy. Seriously, I don't know what the deal is with motorcycles in Hot Springs, but they are everywhere. Motorcyclists always believe that the rest of the public is entitled to their noise pollution. Evenings especially, it seemed like every 15 minutes someone was firing up a noisy Harley. Fortunately they stopped before we went to sleep. I wish the motel would require all motorcyclists to stay at the back of the property so they wouldn't be ten feet from your front door. The room is fairly comfortable. The room has sufficient space for a small table and two chairs and the king bed. The sink is adjoining the main room, while the toilet and shower are in a separate room. The toilet and shower room would only be considered spacious on a cruise ship. There is a nice-sized fridge/freezer combo, a microwave, a safe, and a good-sized TV. Sadly, there was something wrong with the speakers on our TV (we reported to maintenance). Bed is firm-ish but just fine. Pillows are the usual too-flat-and-lumpy things. The room has very little ventilation other than the window unit, which seemed unable to pull moisture out of the air. Our towels and swimsuits never dried, and even with the shower in a different room, a normal shower with the door open left the mirror fogged up. We used both cool and heat during our stay and neither dried the air. The pool is nice but chilly. It's extremely deep - 9ft at one end! No shade available. The staff is working very hard. We had an issue with a brush with COVID and the staff allowed us to reschedule a nonrefundable reservation. While most hotels have discontinued breakfast service in favor of crappy muffins and granola bars, they are serving a full breakfast, just served by the staff instead of self-serve. There are a couple of off-balance picnic tables outside, but nearly everyone ate inside at tables that were decently-spaced. Front desk staff was working smoothly, and we interacted with a few housekeepers though they never entered our room and all were friendly and accommodating. We replaced a few towels just because we wanted dry ones. Location is outstanding - near the center of the city, so it's an easy drive to downtown, the National Park, or to attractions like Lakes Hamilton or Catherine. Traffic near downtown is atrocious because the city is laid out like a toddler's train set, and this motel keeps you out of the thick of it.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear John S, Thank you for choosing to stay with us as our guest during your recent visit to Hot Springs, we truly appreciate your business! I also want you to know that I appreciate that you shared your entire experience with us, learning the likes and dislikes of our guests makes us better. We have so many rooms that when we are busy there is a lot of activity, that just can't be helped. Once again, thank you for your stay and we hope that if you find yourself in the area again and need lodging that you will come back to stay with us again. However, next time we strive to earn a 5 out of 5 review! Bests, Jim

Very nice motel. Very clean rooms and great pool. I think that the motel has been completely renovated recently. Great hot breakfast included. The bed was heavenly. Directly across the street from Oaklawn. Lots of fun nearby.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Susan, Thank you for rating your experience with us. We truly appreciate your business. Thank you for your feedback about your stay, it makes us better. We look forward to serving you again in the near future. Bests, Jim

We make a trip to Hot Springs every year and we have never been anywhere with better service! We have not found a better breakfast anywhere! Thank you so much Alisa, Donna, and Julie! We LOVED it! Y'all are the best!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Macy, Thank you for taking the time to rate your experience with us. We appreciate your business and hope that you have found a new home for when you come to Hot Springs! We look forward to your return visit. Bests, Jim

We stayed at this property for one night based on good reviews. Upon entering our room had a strong foul odor of unknown origin The room did not contain enough soap or an ice bucket. We asked housekeeping for an ice bucket which they promised to deliver to our room but never did. The biggest issue was finding a roach crawling in the shower. We would have checked out then but did not think we could find a room at a reasonable rate for a holiday weekend. We really wanted to relax and enjoy our last night of the holiday weekend, but the deficiency of the room put a damper on that.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear StepSeven, Thank you for choosing to stay with us on your recent trip to Hot Springs, we appreciate your business. I also want to thank you for taking the time to write this review and share your experience. It's disheartening to learn you did not enjoy your stay and the room was not properly cleaned according to the high standards of our housekeeping staff. We will have our professional pest control company come and not only take care of that room but all the rooms around it as well. This is a rare event for us. Reviews like yours are extremely helpful in our ambition to continuously improve and I hope you'll return to see how we grow to improve. Bests, Jim

The room was great. Very spacious. The bed was so comfortable. Just the perfect amount of softness to firmness. The shower head was great as well. They had plenty of room to place your stuff. The walls are good thickness. I never heard my neighbors on both sides. The breakfast was amazing. Biscuits, gravy, eggs, bacon , fried potatoes, waffles, cereal, pastry, apple juice, orange juice, milk, and coffee are available. The staff treats you just like family. I have not a single complaint. I enjoyed my stay so much.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Rachel, Thank you for choosing to stay with us and for your very kind rating. I appreciate the time you took to give us a thorough explanation of your experience and I'm so happy that you enjoyed every aspect. We appreciate your business and invite you to come back and stay again real soon! Bests, Jim

We enjoyed our stay at best western winners circle. Clean rooms great location but best of all was the breakfast bar that was offered with our room. Great food and employees were helpful and things to see during my trip to Hot Springs

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Linda, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. I appreciate you taking the time to tell us about your experience. We all look forward to serving you again in the very near future! Bests, Jim

My stay at this motel was one of the best experiences I've had regarding any motel/hotel . The check in staff were friendly, courteous, efficient and very professional. My was room was clean and comfortable. The amenities were outstanding. Those ladies working the breakfast were incredible. I am definitely coming back!!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Bill, Thank you for choosing to stay with us during your recent visit to Hot Springs, we truly appreciate your business! I'm very happy that we exceeded your expectations and that you had a fabulous experience. Thank you for mentioning our staff, we love them too! We are looking forward to your return visit very soon. Bests, Jim

Alisa,Donna,an Rachel are some great cooks, friendly atmosphere, great customer service I will be back to revisit soon. Hospitality is excellent.The rooms was very nice, the front desk has great customer service. Thanks

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear 866latoshah, Thank you for your high praises and very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. I appreciate you taking the time to share your experience with us. Thank you for mentioning our staff, they work hard and love taking care of people. We all look forward to your return visit! Bests, Jim

My boyfriend and I stayed here a few nights ago and Leslie made our whole experience! We had some booking issues and she had so much patience and was nothing but kind! Will be here again because of her! Please give this woman a raise or a promotion, shes very hard working and diligent and deserves to be recognized for being so amazing!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear pyroa2020, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. I appreciate that you mentioned Leslie by name, she loves helping people. We all look forward to serving you again in the very near future during your next trip to Hot Springs! Bests, Jim

Staying here reminded me that staying at a property under a good brand like Best Western only offers the PROMISE of a great experience; that promise frequently proves hollow. Not here. Everything was perfect, from the extraordinary greeting from the impeccably trained desk clerk, the special price she offered without me asking for it; the room that was exactly where I wanted to be, near an overflow parking area that was perfect for my car / RV rig; and a comfortable room was rock-solid WIFI signal. The hot breakfast really was hot -- and personally served by extremely kind staff. Looking around, you could tell, this was actually an older property that was meticulously maintained. You could tell, whoever owns this joint, they want to make absolutely sure visitors are treated like actual guests -- and not just saying it. That's sadly very rare. Here, I really enjoyed my visit. That also is rare.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Joooles_m, Wow... where do I start? Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. I appreciate you taking the time to tell us about your experience, it makes us all better. Thank you for mentioning many aspects that you loved, but I wanted to especially thank you for speaking so kindly of our staff. They work hard and love what they do---making sure that guests have a great time! We all look forward to serving you again in the very near future! Bests, Jim

Highly recommend this location excellent stay. Motorcycle friendly even have a spot to wash your bike. the check-in was fast and easy the clerk was kind to make sure we all had rooms with our bikes out front.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Z3665XIjosh, Thank you for choosing to stay with us and for the high praises as well as your kind rating of your experience. I'm happy that you love the "Hog Wash", it's there for rider like yourself. We appreciate your business and invite you to come back and stay again real soon! Bests, Jim

I booked this hotel to go on the cheap for a business trip. I was so pleased with every aspect. The new beds were amazingly comfortable. The breakfast was awesome, Alisa and Donna we so accommodating and polite. In fact, everyone we came in contact with seemed to perform their job with kindness and a great attitude.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Suzanne, Thank you for choosing to stay with us and for the high praises as well as your kind rating of your experience. Your review confirms what we try to offer which is quality accommodations at an affordable price. I very happy that we exceeded your expectations across the board with your experience. We appreciate your business and invite you to come back and stay again real soon! Bests, Jim

The breakfast food was excellent! The service staff Alisa, Donna and Rachel were so helpful, concerned everyone had what they needed and very friendly! A+++ Our room was very clean too! A great stay!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Cynthia, Thank you for choosing to stay with us on your recent trip to Hot Springs. We appreciate the high rating. I'm happy that you enjoyed your stay and we look forward to return visit! Bests, Jim

Don't turn away when you see this little gem on Central Ave! It may be an older property to the blind eye, but as the saying goes, “don't judge a book by its cover.” Located close to many attractions, with clean and comfortable rooms, nice pool, a tasty free hot breakfast, onsite security, and a wonderful staff! Leslie, and Kim are pure delights, very informative, and so kind!! The rest of the staff was nothing short of awesome as well! For the price, cleanliness, location, and staff...we will be repeat customers for any future visits! Blended family of four - Deputy Hodges Lafayette, La

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Shalenahodges, Thank you for your very kind rating of your experience while staying at the Best Western Winners Circle in Hot Springs. It is always a great pleasure to hear that we are serving our guests well. I appreciate you taking the time to tell us about your experience. We all look forward to serving you again! Bests, Jim

From the outside the hotel doesnt look that wonderful. I even thought I made a bad choice as we were pulling up but that is where the negativity ended. The staff were all friendly and helpful. The room was very clean. The pool was clean. We even received a HOT breakfast when other hotels were only offering a grab and go breakfast. My family and I enjoyed our stay and would definitely stay here again. Also the location to downtown was perfect.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear GlobeTrotting, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. I appreciate you taking the time to tell us about your experience, it makes us all better. We all look forward to serving you again on your next visit to Hot Springs, Arkansas! Bests, Jim

They pretty much said “oh well” when we were over charged. (I was eventually credited) My brother is still fighting since he reserved my room with his card. Even though I paid with my card, and they had no problem getting their money, they still are making my brothers life hell and tying up his time trying to get his card refunded.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Brenda Hanwright, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business. I wish you would state the whole story instead of just a part of it. You had two reservations for two different nights. You didn't show up the night of the first reservation and we charged the credit card on file for the No-Show reservation. You did arrive the next night for the second reservation and was obviously charged for your stay. Once it was brought to our attention of the mistake that you made we refunded the charge for the No-Show reservation even though we were full, turned away many paying customers that would have loved to had that empty room. Since your brother used a debit card to guarantee your reservation the bank will hold the funds up to 5 business days before crediting it back to his account, that's not on our end, we made the refund days ago. Once again, thank you for your business. Bests, Jim

I was skeptical that this hotel could be the #1 traveler ranked on Trip Advisor, when you think there are multiple Hilton brand hotels in the area. Stay here and you will know why. The positive reviews are accurate. Save your self money and frustration and give this a try. The beds, shower pressure, wifi, pool, breakfast and staff were spot on it may not have all the glitz of Double Tree but we could not find anything that would keep us from staying here next time. Great Job!!!!!!!!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Jim W, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

The entire staff is really nice and our room is quiet and clean. The location is convenient. They are pet friendly and they have a fenced in dog area that is well maintained. It's close to the old part of town but still in a newer area. Kim at the front desk went above and beyond to be helpful. Everyone has been wonderful.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear L4827MGkarenw, Thank you for sharing your experience with us and for your very kind rating of the Best Western Winners Circle. I'm glad that you loved your entire stay and that it exceeded your expectations. Thank you for mentioning our staff, we feel like that they really do make a difference. Please come back to stay again, we look forward to your return visit. Bests, Jim

The rooms were very clean and im pretty picky. Beds were comfortable. The full breakfast was absolutely the best i have had while staying at any hotel. These ladies know how to cook. Also picked up our plates from our table after we were done. Very friendly and hospitable. Will definitely stay here again.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear LivintheJeeplife, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm very happy that we exceeded your expectations, especially on breakfast. Thank you for mentioning our staff, they work hard to make sure everyone has a great experience. Please come back and visit us again, we look forward to serving you. Bests, Jim

The breakfast ladies were amazing. Alisa, Sam & Donna were caring, attentive and very enjoyable to be around. These ladies were a great start to every morning for the 6 days were stayed at Best Western.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear T2975HYsusank, Thank you for your very kind rating of the Best Western Winners Circle. I glad that you loved the breakfast as well as our staff there. We appreciate your business and look forward to your return visit. Bests, Jim

Facility is directly across from race track. Overall things were okay although the room (carpet & bath had cleaning persons hair) should have been cleaner. Breakfast was a treat, though limited due to covid the staff was great.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear directorfsm, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business. We love hearing directly from our guests for we feel like it makes us better. Please come back and stay with us again where we hope to earn a 5 circle review. Bests, Jim

We really enjoyed our stay. The room was clean and the beds were comfortable. The staff was friendly and helpful. The location was perfect for what we were doing. And the price was great from such comfort. The pool was clean and they did an excellent job of keeping everything well cleaned.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear cupcakemum77, Thank you for taking the time to review your experience with us. We love hearing directly from our guests. We appreciate your business and we look forward to your return visit. Bests, Jim

very comfy beds, outstanding hot breakfast! Can't say enough good things about this hotel....reasonable rates... stayed there twice and great both times..very clean. I really like this style of hotel...you park your car outside your door

The girls at the front desk were WONDERFUL! And so was the maintenance guys/crew and housekeepers! Very nice, helpful, went above and beyond what I have experienced during stays at hotels in other locations. This Best Western has the cleanest grounds of anything I have seen before. The maintenance guys were picking up even the smallest of trash, weeds, etc. Keeping the whole area pristine! The housekeepers/maids also went out of their way for anything we may have needed. Top Notch Service! BRAVO Staff @ Best Western Winners Circle in Hot Springs, AR! EVERY ONE of y'all DESERVE A RAISE!

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear dopinion, Thank you for choosing to stay with us on your recent trip to Hot Springs. I want to thank you for mentioning our staff. They truly are special and really do enjoy what they do. We appreciate the high praises and high rating, we love hearing directly from our guests. I'm happy that you enjoyed your stay and we look forward to return visit! Bests, Jim

I was a little nervous about booking in this area seeing as some or most of the hotels/motels on the strip are kinda pay by the hour looking places, if you know what I am saying. However, after reading the reviews, I decided to give this place a try. I was glad I made that decision. Check in was rather easy and very quick. They have safety precautions in place due to Covid, which is great. I got room 127 on the top floor across from the office. It was a nice room. The pillows are soft, three per bed. The bed is not too hard and a little soft. TV channels are not that good, but I was able to find something to look at. The next morning, my son went for breakfast and he ended it. They have many things to choose from and it's a hot breakfast, which is great because I haven't went to a hotel lately that has that because of the virus. They have a nice outdoor pool. I didn't get to use the fitness center because I made it in too late. Now it isn't the Ritz and this night I wasn't looking for that, just a quick, clean place to stay. All in all, this is a nice place to stay and the rate is reasonable.

Jim S, Owner at Best Western Winners Circle, responded to this review
Dear Nomad689486, Thank you for choosing to stay with us on your recent trip to Hot Springs. We appreciate the high praises and high rating. Thank you for mentioning our free hot breakfast. It took us a couple of months to figure out how to do it safely for everyone but I believe that we have done that. I'm happy that you enjoyed your stay and we look forward to return visit! Bests, Jim

Please keep in mind - I am a bit of a Hotel Snob... Generally, I never stay in a "Motel" Scenario, however, this time was a last minute "quick" trip, with our 2 Yr Old Labradoodle... When reading the reviews I was confident that the hotel would be nice, in an area that I was comfortable staying, and would be helpful with the dog! When we arrived at the hotel, and noticing the seediness of the area in the daylight hours, I was concerned, but told myself it would be OK. Upon checking in, whereas I had requested "Pet Friendly" via the Internet Booking... Nothing was ever mentioned until such time as the Desk Clerk mentioned something about the "cute" dog outside! Oh - that is my dog - she proceeded to tell me that she needed to charge me a fee for the dog - even though that was never mentioned on the webiste, and... they "generally" have a a 30 lb weight limit. In this case, she was kind enough to accept our dog with the $30 deposit. I have no problem with that - but, if you are going to weight limit and charge, make sure to mention that on the website - not leave it as a possible turnaway at checkin! Happily, I paid the $30, was told of breakfast, and where my room way - "hope there is parking as we are full"? OK - not a problem there, we did find parking. Upon entering the room, still telling myself "it will be ok", decided that we would just make the best of it. Now, it did appear that there was newer carpet, ac was cold - loud, TV fine - however, no channel guide, room key card worked fine... We opted to go out for a walk and to find dinner with the dog, which we did downtown. All is well. When we returned, the obvious "capacity" of the hotel was evident. Not much room for parking, noise level with cars coming and going loud, people in the parking lot, etc. It's OK I said! My dog kept finding things on the floor to chew on - obviously trash from a previous guest, bottled water cap, a plastic cover from a disposable razer.... sink will not drain. Crumbs from what I assume trash on the bathroom floor - with bugs, flies evident. I closed the door to the bathroom, and left it at that. In the morning, I noticed that the shower did not drain - I could not bring myself to use the shower at that point. We packed up, left the room, and went to checkout. My husband in his aggravation asked about the "$30 Pet Deposit" - oh no, that is not returned to you... Please... my dog was better behaved that most of the guest at this hotel.

Jim Shamburger, Owner at Best Western Winners Circle, responded to this review
Dear chgaines2002, Thank you for your business and reviewing your experience with us. We are pet friendly but like most other properties we do charge a one time pet cleaning fee of $25 per stay. When pets check out we do extra cleaning because some people are allergic to pet dander. We have a dog park so that your pet can run leash free and we have a lot of travelers that bring their furbaby with them. The channel guide for the TV is actually on the TV, there is a guide button on the remote control. I'm sorry about the slow drain problems, we will definitely take a look at that. I'm sorry that we didn't exceed your expectations but please come back and visit again where we hope to earn a much better review. Bests, Jim

We simply loved this hotel. from the check in with Kim, to the convenience of the location it was just a great experience. Kim was wonderful, efficient and thoughtful and gave great advice! The room was well appointed and VERY CLEAN. The whole property, while being older was very well maintained and well appointed. Other Best Westerns could learn from this hotel and re-open their kitchens. They took orders from customers (everyone masked) and put the food together in a "to-go" container and you took a hot fresh breakfast back to the security of your room or wherever! It was great, hot and fresh! Thank you so much for making our stay in Hot Springs a memorable fun experience!

Jim Shamburger, Owner at Best Western Winners Circle, responded to this review
Dear Linda, Thank you for choosing to stay with us on your recent trip to Hot Springs. We appreciate the high praises and high rating. I'm glad that our staff, our cleanliness, and our breakfast impressed you and exceeded your expectations. I'm happy that you enjoyed your stay and your vacation, we look forward to return visit! Bests, Jim

Staff is always friendly and cordial, rooms are updated and very clean. The location is central and convenient to Casino/Racetrack and plenty of restaurants (we visited The Purple Cow Restaurant and it was awesome!). This is the place to stay when you visit Hot Springs.

Jim Shamburger, Owner at Best Western Winners Circle, responded to this review
Dear 197ken, Thank you for choosing to stay with us and for sharing your experience with us. We appreciate the high praise and high rating. We send families to the Purple Cow all the time, great choice... I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

Not only was the room exceptionally clean, it was also quite large with a specific dressing area and a nice bath. Everything was extremely clean, decorated nicely and the beds were very comfortable but what I liked more than anything was the way the employees make you feel right at home. You can't find a better staff anywhere and I believe they're the reason this place consistently gets superb reviews.

Jim Shamburger, Owner at Best Western Winners Circle, responded to this review
Dear Karen Shillings, Thank you for choosing to stay with us and for sharing your experience with us. We appreciate the high praise and high rating. Thank you for mentioning our staff, they are second to none. I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

I didn't know what to expect at first. All I knew was me going off everyone else reviews. I will say you will always come across a negative review or someone not being satisfied with their stay. I saw plenty of positive reviews and gave this place a try and I'm not from Arkansas so I didn't know what to expect, but I'm glad I chose this place. I have nothing negative to say at all! The whole staff did a great job from greeting me at check in, stopping by the room to see if I needed anything else, breakfast, and check out. I hate I didn't snap any pictures but the family was tired. I will stay here again next time I visit

Jim Shamburger, Owner at Best Western Winners Circle, responded to this review
Dear graydebra1011, Thank you for choosing to stay with us and for sharing your experience with us. We appreciate the high rating and high praise. We love hearing directly from our guests. Thank you for mentioning the staff, they truly love taking care of people. Our staff tries their best to make sure that everyone enjoys themselves while they are here. I'm happy that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

So clean and the staff were super nice and helpful. It felt like a safe area. Comfortable beds. The carpet was clean and the room smelled nice. The pool, laundry and breakfast were all OPEN!!! Would definitely recommend a stay at this hotel.

Jim Shamburger, Owner at Best Western Winners Circle, responded to this review
Dear 994meaganm, Thank you for choosing to stay with us on your recent trip to Hot Springs. We appreciate the high praises. I'm happy that you enjoyed your stay and we look forward to return visit! Bests, Jim

Sam and Alisa, the "breakfast ladies" are the BEST!! Everyone who walks through the door gets a cheery "good Mornin" The mornings fare is shared and they are eager to please. They were not so busy this morning and both took time to share some Hot Springs history with us. We shared some funny stories with them as well. Best Western is lucky to have such vibrant women as Breakfast Ambassadors . So looking forward to tomorrow morning.

Jim Shamburger, Owner at Best Western Winners Circle, responded to this review
Dear Diana D, Thank you for choosing to stay with us and for sharing your experience with us. We appreciate the high praise and high rating. Figuring out breakfast to being served safely has been a challenge, but I truly believe that we have done it. I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

I would to say i had a great time at the best western in hot springs AR 71901 The front desk clerk Leslie was very nice and kind made me feel at home I would recommend all my friends and family to stay at this establishment special thanks to Leslie

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Lamont P, Thank you for choosing to stay with us and for taking the time to share your experience with us. We appreciate the high rating and high praises. I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

The rooms smelled like an ashtray. The first room had a soap wrapper in the bathroom, so I can only assume the surfaces were not cleaned. Because of this and the overwhelming cigarette smell they moved us to the next room, which also had a soap wrapper complete with a used bar of soap. So again, I have to assume they did not clean the counter or other surfaces and we are in a pandemic. Because of the virus they should be going above and beyond with being sanitary and I'm not confident that they even met the basics.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear ashpley, Thank you for taking the time to write this review and share your experience. It's disheartening to learn you did not enjoy your stay and the room was not properly cleaned according to the high standards of our housekeeping staff. Thankfully, your experience is the exception and not normal. Obviously, step will be taken to insure that this doesn't happen again. Reviews like yours are extremely helpful in our ambition to continuously improve and I hope you'll return to see how we grow. Bests, Jim

Best Western Hot Springs #thumbs up. Even though they were busy checkin was quick and easy. Very friendly and efficient service, Kim was awesome. Rooms were clean and comfy beds. Thanks for a great weekend.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Adventure676926, Thank you for choosing to stay with us and for taking the time to share your experience with us. We appreciate the high rating and high praises. I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

Clean and excellent service by the staff. A bit off the main path but not too far. Parking lot well lit. Asked for the Senior Citizen discount and received that. We will be going back soon and will definitely stay there.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear phurdwford, Thank you for your kind review of your experience with us, we really appreciate your business. We all look forward to your return visit! Bests, Jim

I would have to say it was one of the best hotels, I've stayed at in HS! The front desk staff was amazing! They were very informative. The location was perfect. Right next to downtown! Would recommend this place!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear weskei2010, Thank you for your kind review of your experience with us, we really appreciate your business. We all look forward to your return visit! Bests, Jim

The front desk staff was helpful, considerate, took ownership of my requests, and made sure I understood things like where amenities were located.I asked for a late check out the next morning and while most hotels allow this, the staff here didn't act like I was burdening them to ask as most places do. I ended up staying over another night and checked in with overnight staff. She was busy at the front desk, but made sure she took time to welcome me back and accommodated my room requests. The location is convenient, the pool was clean, beds were comfy, and the room was clean. The staff and accommodations exceeded my expectations.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear J T, Thank you for choosing to stay with us and for sharing your experience with us. We appreciate the high praise. I'm glad that you enjoyed your stay and we look forward to taking care of your needs again on your next trip to Hot Springs! Bests, Jim

Front desk clerk was so nice. Room was very clean. Because the virus is ongoing the wonderful breakfast was not offered although they did have a "grab-n-go" breakfast. Loved the pillowtop mattress. The hotel was just about booked full so I would recommend reservations. Pool not open yet do to government mandate regarding virus but will open. We have stayed at this hotel before and will be back. Oaklawn is across the street and an awesome italian restaurant "Rocky's" is a block away and shouldn't be missed.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Debra M, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We love hearing directly from our guests, thank you for your very kind rating. We look forward to your return visit! Bests, Jim

Pillowtop beds were awesome. Front desk personnel were extremely nice. In the middle of the pandemic hotel was full but all precautions were taken by personnel and guests.. stayed here before and we will be back

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear debramathis1956, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We love hearing directly from our guests, thank you for your very kind rating. We look forward to your return visit! Bests, Jim

Off roading trip with friends to Hot Springs and I couldn't be more satisfied. Hotel was clean, beds were comfortable, and the staff was extremely friendly and helpful. Will be my go-to whenever I'm in Hot Springs.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 640tamb, Thank you for taking the time to review your visit. Your comments are always welcome. We truly appreciate your business and look forward to your return visit. Bests, Jim

The room was spotless upon arrival and smelled clean. The coffee maker worked great! Nice soaps and shampoo for the extremely clean shower. The towels were white but didn't smell of bleach or chemicals. The bed was so comfortable as were the pillows. We have stayed in many motels and hotels where the prices were extreme but could not give them a five star rating. We will be going back.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear rebeccaannmoore, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We love hearing directly from our guests, thank you for your comments concerning the cleanliness. We appreciate your very kind rating and we look forward to your return visit! Bests, Jim

Super friendly and helpful staff - all of them. The bathtub was like new - loved it! Quiet area, close to everything, great TV channels, super comfy beds, heater/AC worked perfectly, lots of pillows...will definately stay there again!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear madelynsuecrain, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We love hearing directly from our guests, thank you for your very kind rating. We look forward to your return visit! Bests, Jim

My husband & I stayed here for the weekend to visit the crystal mines in Arkansas. Found some really good ones. Hotel staff are very welcoming & taking all precautions for covid-19. No worries here. They have the best coffee. Will definately come back to see the horse races!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear daytripping2020, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. We are a true believer that our staff does make a difference! Thank you for your business and we look forward to your return visit! Bests, Jim

Normally people that work the front desk @ a hotel do just that, work it.Well this hotel is SUPER LUCKY to have a woman like Kim on their team. She made our days (stay) awesome & worth every penny.We will absolutely recommend this hotel to friends and family, and stay again when we are back in town!!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear MissKay868601, Thank you for your very kind rating of the Best Western Winners Circle. We love hearing directly from our guests. Kim is great, and it is always a great pleasure to hear that we are serving our guests well. We look forward to your return visit. Bests, Jim

The beds are very comfortable, the hot water is good as is the water pressure, Coffee and breakfast in the morning is nice, the WiFi is good, the location is good, bit the best thing about this hotel is it's amazing staff. Thanks for a great stay we look forward to seeing you again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear CKScubalife, Thank you for taking the time to review your experience with us. I'm glad that you thoroughly enjoyed your stay and our staff. We do, truly, appreciate your business. Please come back and stay with us again. Bests, Jim

The ladies that work the front desk are among the friendliest I have ever experienced, both on the phone and during our visit. So sorry I had to miss the breakfast that was so highly rated (Covid). The room was sufficient and the Pizza at Rocky's (walking distance) was GREAT!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Shawn W, Thank you for reviewing your stay. We truly appreciate your business. Thank you for mentioning our staff, it's nice to know that even during these trying times there is still friendliness in the world. Please come back and stay with us again where we hope to earn a 5 circle review. Bests, Jim

I would strongly recommend the best Western on 2520 central Avenue the worker's are extremely nice and make sure u have what ever u need the rooms are wonderful and the owner is very nice to everyone so if your ever in hot springs Arkansas check out the best Western on 2520 central Avenue across from the oaklawn

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 28sheng, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We love hearing directly from our guests, thank you for your very kind words and rating. We look forward to your return visit! Bests, Jim

The front desk staff were great, I had entered my comments online about requesting a room away from the ice machine and the staff had our room in a quiet area away from the main street - much appreciated. Although the bed quality was outstanding (pillow top firm king mattress), I was very disappointed with the room cleanliness. It seemed to me that the carpet hadn't been vacuumed...other than that, ok location and breakfast to go due to the pandemic was fine.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear TennismumCA, Thank you for taking the time to review your experience with us. We love hearing directly from our guests. We appreciate your business and we look forward to your return visit. Bests, Jim

Mangement could have taking of my issue. Management wouldn't even talk to at all! Will not ever stay there again! With all things that going on in this country management could have at least talk to me or something. I didn't even get a phone call>

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear coreyjohnson2020, Thank you for choosing to stay with us on your recent visit to our area, we appreciate your business. As it was explained to you, because of the social distancing dealing with the covid-19, the government closed all dining rooms at food service locations throughout the state. Curbside, drive-thru, delivery, or carry out service only. Our breakfast area was closed and we were doing a "Grab and Go" breakfast only as directed by Best Western. You were made aware of this at check-in. I'm sorry for your frustration with this but there is nothing I can do about the situation. The safely of our guests and employees is our top priority. Once again, we appreciate your business and would invite you back to stay again. Bests, Jim

We've stayed at this hotel several times in the past; the owners have kept it updated with comfortable beds and good pillows. The free breakfast had really good gravy this last time and although we had to leave early due to the Coronovirus and no fans allowed at the track, the Management was very gracious to grant a prompt refund to our account. Will stay here in the future Lord willing.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 830marilynd, Thank you for taking the time to review your experience with us. We love hearing directly from our guests. I'm sorry that the covid-19 outbreak took its toll on your trip. Obviously, the safety of our guests is of the utmost importance. We appreciate your repeat business and we look forward to your return visit. Bests, Jim

The mattresses were broken down, like sleeping in a hole. The check in service is good, the breakfast is excellent. The location is very good. Previous stays here the mattresses were excellent, that is the main reason why I stayed again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Pamela L, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your repeat business! We love hearing directly from our guests, you are no different. All of the furnishing were replaced recently, but we are definitely going to check the mattress in the room that you were in. I'm glad that the rest of the experience you had was great and thank you for rating your experience. We look forward to your return visit! Bests, Jim

We really enjoyed our stay! The rooms were very clean and kept clean by housekeeping our entire stay, they even checked up on us to make sure we had everything we needed. The breakfast and the ladies that did the breakfast were amazing!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 209andrias, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

I don't recommend this hotel to anyone it's old, dirty, and noisy. Also since it's in front of the horse racing building there's a lot of drunk people. The rooms where not the same as the ones in the picture when I reserved my stay. They smelled and looked old and worn.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear gmoraleskzy, Thank you for taking the time to write this review and share your experience. It's disheartening to learn you did not enjoy your stay and that the property was not up to your standards. I can assure you that the photos of the rooms on our website are photos of our rooms and of the room you were staying in. Reviews like yours are extremely helpful in our ambition to continuously improve and I hope you'll return to see how we grow. Bests, Jim

I cannot say enough about this hotel and their amazing staff! Some of our friends have stayed here for 20 years while visiting Oaklawn. You will not find better customer service anywhere! The housekeepers (ours was Karen I believe) are so kind and always making sure you have what you need. Hard working ladies! The kitchen staff is absolutely the best I've ever seen. Donna, Alisa and Sam are exceptional and very dedicated at serving you. And special thank you to Leslie for always making sure our reservations are perfect. This property is absolutely the model of great customer service!! We will definitely see y'all again soon! Thank you! Kelli and Bruce Caffaro

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 4kellib, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We love hearing directly from our guests, thank you for your very kind rating. Sharing your thorough and detailed description of your experience is appreciated. We look forward to your return visit! Bests, Jim

The hotel was clean and the staff was super friendly and helpful. The breakfast was wonderful with a large selection. I would certainly stay here again. The convenience to the race track was perfect within walking distance

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear griatham55, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We love hearing directly from our guests, thank you for your very kind rating. We look forward to your return visit! Bests, Jim

We went through a third party booking.com and our reservation didn't go to the hotel. But they gave us a room at the same price! Great customer service! Very nice people! Gave us extra pillows too!!❤️❤️

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 243shanea, Thank you for choosing to stay with us, we truly value and appreciate your business. We truly love hearing directly from our guests. We look forward to your return visit. Bests, Jim

We've been visiting Hot Springs for the past 35 years during the racing season. Best Western has always been our hotel of choice. Excellent service and ladies in the breakfast bar the spotlight of the hotel. Price of room is most likely the ugly duckling!!! They keep raising the room rates and if the continues will most likely try The new Double Tree on the lake.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear E6380IYjohnh, Thank you for your continued patronage over the years, we truly appreciate your loyalty and your business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. It's always nice to learn that we are taking care of our guests well. We look forward to your return visit so that we can serve you again. Bests, Jim

Great breakfast and wonderful service by Donna and Alisa. Probably the best free breakfast at a motel that I have ever experienced. Clean rooms and great location, felt very comfortable, will visit again soon.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear ddeano31, Thank you for choosing to stay with us on your recent visit to Hot Springs. I appreciate your kind words about breakfast and the rest of your experience as well as your very kind rating. We look forward to your return visit. Bests, Jim

Our breakfast was totally awesome and the server Donna gets five stars and she is delightful! We would come back just for her delightful personality. The full breakfast with sweet rolls, sausage and bacon and all the trimming was perfect Our room was very comfortable, the bed exceptionally soft. However the heater was not working and was stuck on ac. We reported it at checkout!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear NClyssa, I would like to thank you on behalf of our entire staff for choosing to stay with us, we truly appreciate your business. Rating your experiences during your stay is most appreciated, we love getting feedback. We look forward to your return visit. Bests, Jim

We always love to stay here! It is in a fantastic location, the rooms are clean, food it hot, coffee is delicious and staff is very accommodating. We have stayed here probably 5 times and this will not be our last!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear ahtravelsWORLD, Thank you for your very kind rating of the Best Western Winners Circle. Thank you for your continued patronage, we love our regular guests! It is always a great pleasure to hear that we are serving our guests well. We can't wait for you to come back and visit us again! Bests, Jim

Stayed 2 nights at this Best Western. Was probably the best stay I had in 18 nights in the U.S. Staff was great, especially the breakfast lady. Super friendly. The town is amazing with tons of things to do. I went to Garvan Gardens to see the Anthony Chapel. Well worth seeing. I will come back here at some point. The Barefoot Cdn.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear V7993YCjudyg, Thank you for choosing to stay with us on your recent visit, we appreciate your business! We always love hearing directly from our guests and thank you for your very kind rating. You are correct, this is a great little town with tons to do. I'm happy that you enjoyed your stay and especially the breakfast. We look forward to your return visit. Bests, Jim

Free breakfast with the best ladies. They made us feel like home. Homemade cinnamon rolls. Alisa & Donna made us feel like family. We will stay here again. The ladies that do this free breakfast should be training other people. They were excellent at their jobs and had such a wonderful attitude. Can't wait to visit again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Coastal42924237967, Thank you for choosing to stay with us on your recent visit to Hot Springs. I appreciate your kind words about the breakfast and your very kind rating of your overall experience. We look forward to your return visit. Bests, Jim

Stayed 2/14/2020 through 2/17/2020. Hotel is across street from oaklawn horse track and the oaklawn casino. Great breakfast and the breakfast attendants were helpful and so nice. Check in was a breeze

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 865lynnej, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. I'm so glad that you liked the location, the breakfast, and the staff. We look forward to your return visit! Bests, Jim

Really enjoyed this hotel for a weekend at the races. Access was great. Breakfast was better than 99% of hotels you'll encounter and the staff was super friendly. Only “complaint” is that the walls are a little thin!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear sammL5827MZ, Thank you for your very kind rating of the Best Western Winners Circle. Glad that you loved the breakfast bar, it is always a great pleasure to hear that we are serving our guests well. We are a true believer that our staff does make a difference! Thank you for your business and please come back to visit us again! Bests, Jim

We recently stayed at the hotel for a weekend at the horse races. It is a short walk to the race track and casino across the street, or you can enjoy a ride on the carts the staff provides. The mattress is very nice, sheets and comforter as well. Home made cinnamon rolls for breakfast, and the best sausage patties ever. They must be locally made. Had a nice time until time to go home and the car battery was dead. I went to the office to verify their address before calling my insurance company for a jump start. The man at the front desk immediately called Dan, who brought a dead battery starter and tried to jump the car for me. It was a very dead battery so Dan called the manager, LeAnn, to drive me to Auto Zone. She not only drove me there, but also back again an hour later after Auto Zone tried to recharge it. Back at the hotel w new battery in hand, Dan and another man put the battery in with pleasure. I was so touched by the kindness and swiftness to serve. Locally owned. Locally managed. Rare personal service by everyone: housekeeping; restaurant staff; front desk; maintenance; management.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear KawasakiVulcan, Thank you for choosing to stay with us and for sharing your experience with us. I'm glad that you enjoyed your stay but I'm sorry about all the auto issues that you had. I'm glad that our staff stepped up for you and got you on your way again. Please come back and stay with us again, we look forward to taking care of your needs on your next trip to Hot Springs! Bests, Jim

Finally, I have found a place to stay in Hot Springs that remembers how important is the customer's experience; and at a very reasonable price. We spent a weekend at Oaklawn Park Race Track and generally seeing the sights around Hot Springs. The Best Western Winners Circle is right across the street from the Track, so we gave it a try. This motel is clean, the room smells nice, and the staff is courteous, friendly, and was helpful every time I had a request. I will stay at this motel every time I need lodging near Hot Springs. This is a great motel, owned and run by Americans who pride themselves in first class service to their patrons. Winners Circle, thank you for a great experience. You will be seeing me again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Arkansasdirtbikes, Thank you for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

From the moment we checked in until the moment we checked out was a great experience. Everyone was very nice and made us feel very welcome. Front desk was very helpful with answering any questions we had about the area and attractions. Housekeeping was very attentive and accommodating. Donna made the best breakfasts every morning. We will definitely be returning.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Lynndcarlo1, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Bests, Jim

The place was lovely, the beds very comfortable and the breakfast was a delightful surprise....everything was fresh and tasty. The attendant, Alisa, was friendly and helpful! She made sure we had everything we needed.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear donwN8154AF, Thank you for your kind review of your experience with us, we really appreciate your business. We look forward to your return visit. Bests, Jim

Comfortable, clean, convenient to the track and casino this is the place to stay! The staff is awesome and they will go the extra mile to make your stay great! The homemade cinnamon rolls were fantastic! And thank you Kim, Donna, and everyone for my birthday cake!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 100deborac, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

Great breakfast, clean room, very spacious rooms, Every person that was employed at the hotel that we came in contact with was super nice. it was extremely close to the race track, close to restaurants, great places to park, walking distance to track and casino

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Janet G, I would like to thank you on behalf of our entire staff for choosing to stay with us, we truly appreciate your business. Rating your experiences during your stay is most appreciated, we love getting feedback. We look forward to your return visit. Bests, Jim

We stayed here for two nights while attending the Oaklawn races. From the friendly front desk staff to Sam and Alise in the breakfast room the employees could not have been nicer. Facilities very clean and the old school "park at your door" convenience was most appreciated. If you're visiting Oaklawn Casino or race track or the general Hot Springs area, you won't go wrong with this hotel choice.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Cyclonegup, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your review validates our mission, and we look forward to serving you again soon. Bests, Jim

Breakfast was hot and enjoyable. Donna was helpful and friendly. Plenty of breakfast variety to choose from. Very clean room, peaceful and quiet during our visit . Horse race was the next day and the front desk offered us a free parking permit.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Seaside51898768282, Thank you for taking the time to review your experience with us. I'm so happy that you truly enjoyed the breakfast experience. Donna, like the rest of our staff, truly love taking care of people. We appreciate your business, please come back and stay with us again. Bests, Jim

The Winners Circle Best Western in Hot Springs, AR was a great place to stay! We did not have a prior reservation but upon arrival we requested an ADA room and it was available without hesitation! The room was nice and clean. I like knowing breakfast was available until 10:00 am. Front desk checkout was absolutely quick and easy. We will stay there again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Sunshine572528, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

Clean, well kept property, as expected. Some of the friendliest folks you'll ever meet. The ladies running the breakfast concession are truly wonderful. Two people you really enjoy starting your day with. I'll be back! 5 STARS

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 215steveo, Thank you for choosing to stay with us on your recent visit, we appreciate your business! We always love hearing directly from our guests, thank you for your very kind rating. I appreciate you mentioning our staff, thye love what they do! Please come back and visit us again real soon. Bests, Jim

Service at this Hotel was amazing! Great breakfast and friendly hotel staff. The value was good but what made my stay great was the freshness of the breakfast. Room was average and clean. I would definitely stay here again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear maged593, Thank you for choosing to stay with us on your recent visit, we appreciate your business! We always love hearing directly from our guests, thank you for your very kind rating. I appreciate that you mentioned our staff, they really enjoy making people happy. Please come back and visit us again real soon. Bests, Jim

We had a great stay in Hot Springs at the Winner's Circle! It was across the street from Oaklawn racetrack and casino and very close to Hot Springs National Park. Our hosts were very friendly and had lots of recommendations at check in! Breakfast was very yummy and was served in a very roomy lounge! We would definitely stay here again!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear lovemygirlies, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to our staff to hear that we are serving our guests well. They love what they do! We look forward to your return visit! Bests, Jim

All staff were extremely friendly. The room's cleanliness and decor also exceeded my expectations for this price in Hot Springs next to the racetrack. The breakfast was wonderful, and the attendant was very helpful. She even made my waffles for me, and checked on us several times. It was also quiet, even though it was next to a main road.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear cassandraj506, Thanks for reviewing your experience while staying with us, we love getting feedback from our guests. Thank you for mentioning our staff, they are hard workers. We really appreciate your business! Bests, Jim

Stayed at this smaller BW for a night. Convenient to Oaklawn Track and Historic Downtown Hot Springs. Very comfortable beds and temperature control. Staff were super friendly. Continental breakfast had lots of options. Best price for comparable hotels.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Becky L, I would like to thank you on behalf of our entire staff for choosing to stay with us, we truly appreciate your business. Rating your experiences during your stay is most appreciated, we love getting feedback from our guests. We look forward to your return visit. Bests, Jim

This is one of the best hotels we've stayed at in Hot Springs. The rooms are clean, and ALL of the staff have been top notch. Alissa and Donna (or Diana) have the best continental breakfast. Their service and hospitality alone can make this hotel stay the best! We recommend this hotel! See you guys in a few months

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear WesleyP01, Thank you for choosing to stay with us on your recent visit, we appreciate your business! We always love hearing directly from our guests, thank you for your very kind rating. Thank you for mentioning our breakfast staff, we appreciate you kind comments. Please come back and visit us again real soon. Bests, Jim

Great price, great customer service and great room! My experience was great! Loved the bed and the shower was out of this world.Front desk too great care of me and it was spotless. No trash and friendly service. I will return.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear kendrarivers2020, I would like to thank you on behalf of our entire staff for choosing to stay with us, we truly appreciate your business. Rating your experiences during your stay is most appreciated, we love getting feedback. We look forward to your return visit. Bests, Jim

From the moment I walked in the door to the time I left every member of the staff I meet was caring and friendly . The rooms were clean , smelled great and the food delicious . Bertha one of the house keepers saw me trying to get in my room after I had checked out because I had left my phone in the room she had a wonderful attitude and a wonderful smile that in turn made me smile . she took me to the office where the helped me back into my room so I could get my phone . I can't wait to come back and visit my family and the family at best Western .

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Bfarris4818, Thank you for choosing to stay with us on your recent visit to the Hot Springs area. We love hearing directly from our guests! I'm so happy that you loved our staff and that they all took care of you, they do enjoy what they do! Please come back and stay with us again. Bests, Jim

I am a stay over at the bestwestern. The main reason I am choosing to stay while I work is the housekeepers. I never have to ask for anything. I work all night and sleep during the day, and they respect that. The main housekeepers name is Bertha. She doesn't treat me like a burden. She is always energetic, smiling and keeping me laughing when some days aren't the best. She made it a priority to know how I want things done and when. She trains the new housekeepers some days so she's constantly busy, and still manages to make sure I am comfortable. She treats me like family. I highly recommend staying at this bestwestern and ask for Berths as a housekeeper. You will be In great hands. Tell them bane sent you!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear bstanley67, We truly appreciate your very positive review of our business. Thank you for your kind words. We are very pleased that you are getting to enjoy our staff, we think they are pretty great! It is always most rewarding to hear directly from our guests. Thank you for your continued business. Bests, Jim

We stayed in this Best Western Winner's Circle and it was a very comfortable stay. The gals at the front desk were very nice and gave us a delicious lead for dinner. At breakfast we found a great buffet of hot items and fresh baked buns. Donna was very welcoming to us and everyone who came in . The buffet area was clean and well kept like your own kitchen. Thank you Donna for a nice send off! I would definitely recommend this BW.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Marie Claire W, Thank you for choosing to stay with us, we appreciate your business. Thank you for your kind words and great rating. We are very pleased that you got to enjoy our staff, we think they are the best! It is always most rewarding to hear directly from our guests. Please come back and visit us soon and often. Bests, Jim

The housekeepers surprised me. I was unfortunately to sick to go with my family to the casino,the housekeepers did above and beyond(yes,I am a needy cry baby when I am sick) and these women took GREAT care of me. After they found out I was alone and sick on a family vacation, they stopped by my room just to check on me..and made sure I had everything I need/wanted without me even asking. I was so impressed when it came time for check out i had to get their names which was Carmen and Breanna. You girls ROCK. Because of you two my family and I will always come back

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 194quintonp, Thank you for choosing to stay with us, we truly appreciate your business! I'm sorry that you got sick on your trip, that's never any fun. Reviews like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words, get well, and we look forward to your return visit. Bests, Jim

Convenient place to stay, especially for casino or races. Room was large and clean. Staff was VERY friendly and helpful from reservation to check out. Great breakfast with very accommodating and friendly lady. Would stay here again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear lwalton48, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Bests, Jim

This motel has been remodeled and was a nice stay. The clerks were very helpful, and the breakfast was hot and a good selection. Even though it is right off a Main Street, it was very quiet. The beds were amazing. I will return when I am in the area

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear nonni0321, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit where we hope to earn a 5 circle rating. Bests, Jim

the service was great even though it was very late. thank you Samantha was very helpful. the room was so spacious and clean and had everything we needed. the location is best since its right across the street from the Oaklawn casino and right next to all the local shopping centers and eatery's. last but most certainly not least was the amazing breakfast. very great deal and we will be staying here every time we come back to hot springs

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear sammydavis1986, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

Great stay. In walking distance to the oaklawn casino and wonderful hot breakfast. We stayed in the smoking room and room didn't smell like smoke to me. Breakfast consisted of waffles fruit pasteries and juice.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear jadams1111, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I also want to thank you for your very positive rating of your experience while staying with us, we appreciate your input. We look forward to your return visit! Bests, Jim

No shower curtain. Only 1 towel. Had a foul odor and they didn't try to fix the issue and said they were booked. The breakfast staff were very rude and refused to make anymore food due to it being 9:15

The room was very clean and spacious. The bed was very comfortable. Geat location. We made our reservation online but I called on the way to make sure it was confirmed. The room was ready when we arrived. Check-in was fast and check-out also. Eerything was in the room that we needed and all worked well. We will definitely stay there again...

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear klparrish04, Thank you for your very kind rating of the Best Western Winners Circle. We love hearing directly from our guests. It is always a great pleasure to hear that we are serving our guests well. We look forward to your return visit. Bests, Jim

Great location, (across street from race track/casino. Cean rooms and excellent customer service. Especially at breakfast. Donna and Alisha were making sure everyone was well fed. Plan to stay here again in the future

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Lori E, Thank you for your kind review of your experience with us, we really appreciate your business. Please come back and stay with us again. Bests, Jim

I would tell you to book this hotel! We booked this hotel due to the convenient location to a NYE Party we were attending. Our expectations were definitely exceeded! We expected a little dated but clean room—- we were pleasantly surprised that our room was totally NEW. (We have stayed at other hotels that say new rooms and the paint is sloppy etc—- not here! The room was totally refreshed.) The ladies at the front desk at check in and check out were so pleasant and the breakfast crew was fantastic! We couldn't have asked for a better stay! A definite hidden gem in Hot Springs!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Kristi C, Thank you for your very kind rating of the Best Western Winners Circle. Glad that you loved the guest room, the staff, and the breakfast bar, it is always a great pleasure to hear that we are serving our guests well. Please come back and visit us again! Bests, Jim

Sam and Alisa at the breakfast bar couldn't have been more happy and helpful. Best women for the job. Rooms were very clean. Enjoyed our stay. Directly across from horse track/casino. 2 miles from bathhouse row.

Length of stay: 3 nights with 2 kids under 5 yrs old. A very clean, friendly hotel. I have had bad experiences in the past with hotels and always am wary to enter a hotel room. (I am very OCD and cannot stand bugs, cobwebs, dust etc.) My husband and I did a walk through of the room before bringing in our luggage and kids. It was REALLY CLEAN. The room smelled good. (we had a non-smoking). The beds were clean as well. No dust anywhere. No cobwebs. The bathroom was really clean too! We were really happy with the room. The TV had pretty good channels. We only watched at night for 20 min or so before bedtime but good options. The hot breakfast was really good too! They had a huge assortment of options and ALISA was a great host. She was really friendly, and made sure to speak with everyone in the breakfast area. She would check up on everyone to see if anyone needed anything. She would pick up our plates for clean up. Constantly busy making sure everyone's needs were met. We were really impressed and delighted by her. The cleaning staff was really friendly as well. They tidied up our rooms and made sure everything was there that we would need. Very good, hardworking, friendly staff. Clean hotel. Really good stay. I would HIGHLY recommend STAYING here to my family and friends. 5/5! Thank you for a wonderful stay!

HSDude, General Manager at Best Western Winners Circle, responded to this review
Dear Jamilaworldtraveler, Thank you for your very thorough, glowing review and for your very kind rating concerning your recent stay at the Best Western Winners Circle. We love hearing directly from our guests about their experiences, we feel like it makes us better. It is truly a great pleasure to hear that we are serving our guests well. Please come back to come stay with us again real soon! Bests, Jim

We were in Hot Spring first time and we were happy to stay here. The room was very clean, smell good and the breakfast was so tasty. The receptionist was friendly and helpful. We will definitely stay here again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear jurajir, Thank you for your very kind rating of the Best Western Winners Circle. Glad that you loved the breakfast bar, it is always a great pleasure to hear that we are serving our guests well. Please come back and visit us again! Bests, Jim

This Best Western is so wonderful and clean. The front office staff is so nice and helpful. Kim was funny and even gave some good recommendations. If you are blessed with Kim she will make sure you have all you need to make your vacation perfect. This hotel has a FREE hot breakfast and the non smoking room is clean and the bed have a pillow top that makes you feel like you are sleeping on a cloud. Great price and great find.

HSDude, Manager at Best Western Winners Circle, responded to this review
Dear 459rebeccaj, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to our staff to hear that we are serving our guests well. They love what they do! Please come back and visit us again! Bests, Jim

Very clean and a very nice stay! The service is great and the staff is very friendly. Breakfast is great and Donna is spectacular at catering to your every need. Close to downtown. I would stay here again!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear hannah7222, I want to thank you for visiting our hotel on your recent visit to Hot Springs. We love hearing directly from our guests. Thank you for mentioning our staff, we do feel like that they make a difference. Thanks again for your business and we look forward to your return visit. Bests, Jim

I stayed here for a total of four weeks in the fall for work. The rooms were always clean and the front desk staff was always very happy and helpful. The breakfast every morning was always fantastic. There are fresh made eggs, potatoes, sausage, biscuits and gravy. Additionally the wonderful women Alisa and Donna prepare fresh danish and cinnamon rolls daily and will even make you a delicious waffle if you ask. The coffee is good and the conversation is better, a truly welcoming place to start the day.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear mattmD3652ZC, I want to thank you for staying with us on your recent extended stay in Hot Springs. We love hearing directly from our guests. We also appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and we look forward to your return visit. Bests, Jim

Staff was very nice but the room was missing towels, refrigerator didn't work, cookie crumbs or something on table, and the carpet was not fully vacuumed. Free breakfast that was included was extremely good. Nice selection.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear tigermountain102, I'm not sure why you feel the need to post a duplicate review written by the other person staying with you back on December 14th, however, I still feel the same way.... I appreciate you for taking the time to review your experience with us. We do love hearing directly from our guests, we feel like it makes us better. I'm sorry that the room wasn't up to our standards, nor yours. We are looking into what happened in order to try to insure this doesn't happen again. In all fairness, in an effort to try to correct the situation, we did offer you another room, but you declined. We appreciate your business and we look forward to your return visit. Bests, Jim

Outstanding stay! Everyone from the front service desk employees to the maids made us feel at home. Complementary breakfast was extraordinary. Our room was very well kept free WiFi. Plus it's location is great (right across the street from Oaklawn Casino). I'm well beyond pleased! Keep up the great work!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear HSFanatic, Thank you for choosing to stay with us, we truly value and appreciate your business. We truly love hearing directly from our guests. We look forward to your return visit. Bests, Jim

The checkin was a breeze and the Two ladies were so helpful and welcoming. I can't remember both of their names but one was name Kim. The breakfast gravy and biscuits are wonderful along with those waffles. The two lady's that work the breakfast area will make your morning cheerful they are funny.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Drimico, I want to thank you for visiting our hotel on your recent visit to Hot Springs. We love hearing directly from our guests. You're correct, the breakfast ladies are the bomb! Thanks again for your business and we look forward to your return visit. Bests, Jim

This motel is the ONLY place to stay in Hotsprings! It is amazing, the rooms are clean, comfortable, and roomy. The staff is outstanding, the comp breakfast is just wonderful!!! Wouldnt stay anywhere else. We visit the at least 6 times a year!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Bmgogx, Thank you for your continued patronage and for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. We look forward to your return visit. Bests, Jim

Great Location. This is an older Hotel, but up to date and very well maintained. Staff was super friendly and very helpful. I love that it is walking distance to some great restaurants and of course Oaklawn.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear jangel1967, Thank you for your very kind review of your experience with us, we really appreciate your business. Please come back and stay with us again. Bests, Jim

Great stay, very nice clean room w an AWESOME breakfast and excellent service too, Thanks Donna!!! We also enjoyed the proximity to Oaklawn (across the street) and to downtown where there's always something interesting to do!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear RSG70, Thank you taking the time to share your experience with us. We truly appreciate your business. Please come back and visit with us again. Bests, Jim

Front desk and breakfast staff were good, but not a great stay overall. We had a connecting door to the adjacent room and were constantly bothered by phone calls and pet noise from the next guests. They weren't terribly loud, but there was no sound proofing at the door. Also, we returned to the room on the second day to find the housekeeper had not visited.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear hagania79, Thank you for your review of your experience with us, we really appreciate your business. We love hearing directly from our guests about their experiences. I'm sorry that you had noisy neighbors, had you told us we could have moved you. Please come back and stay with us again to where we hope to earn a 5 circle review. Bests, Jim

Enjoyed our stay! Rooms are very nice and clean and close to everything on Central. The pillow top beds are NICE! The breakfast is AWESOME!! The staff is friendly and helpful. I would highly recommend this place. We will be staying again for sure.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear cgambill2019, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. I'm glad that you loved the Pillow Top Mattress! Please come back and visit us again! Bests, Jim

Our stay in Hot Springs was great. The hotel was extremely well priced and convenient to the downtown area. All the staff were super friendly and helpful. We had a broken blow dryer which there placed within 10 minutes of reporting it.

Mrs. Donna cooks an amazing breakfast each day here. She so warm and friendly. We loved it.The food was fresh...pastries are baked fresh each day. The whole staff works to make your stay as pleasant as possible. Please do take the time to take advantage of the GREAT breakfast. Thank you Donna.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear shandly2019, I want to thank you for visiting our hotel on your recent visit to Hot Springs. We love hearing directly from our guests. We also appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and we look forward to your return visit. Bests, Jim

This hotel is in an older motor lodge but has been meticulously remodeled. The property is extremely well maintained and is conveniently located to everything Hot Springs has to offer. Very nice, super clean rooms

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear AyletteR, Thank you taking the time to share your experience with us. We truly appreciate your business. Please come back and visit with us again. Bests, Jim

I booked here because the reviews were so positive. The location was convenient, the staff friendly, and my room clean. I am immunosuppressed and I need to be careful about clean environments. I was not disappointed and I would stay here again. Bonus: The breakfast was delicious.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Kauper1458, Thank you for your very kind rating of the Best Western Winners Circle and for sharing your experience while you were out guest. We love hearing directly from our guests. Please come back and visit us again! Bests, Jim

Great service started with Ashley behind the desk. Great chat! We usually stay at Marriotts, so I can't say that the room/building was that standard. The room was small but adequate. The buildings are near the main drag so somewhat noisy. But not so much that I could not sleep. The bed was nice. I loved the comforter. The shower pressure was amazing! But better than all of this was breakfast! Alisa and John prepared great food to include homemade cinnamon rolls!!! My husband had the sausage and said it was unusually tasty, unlike most hotels. They also treated the breakfast room like a restaurant, where they would make the waffles and others services unexpected for a hotel complimentary breakfast. As I thanked Alisa for her great service and told her I was pleasantly surprised with Arkansas and that we were bikers, she stopped me from leaving to give me a bikers guide to rides in Arkansas. More great hospitality! That's why they deserve 5 stars!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear GunnerpaV, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. We do feel like our staff makes a huge different in the experiences of our guests. Please come back and visit us again! Bests, Jim

Best Western should change their name to Best Western, Best Eastern, Best Northern and Best Southern! I say this because Best Western Winners Circle is simply The Best. Best room. Best bed. Even Best toilet with the option of warm air blowing during your toilet visit! Not sure if this last bit will be published! Best service from front desk and Best service during breakfast; they couldn't do enough for us. So, fair to say, they are The Best! If you've already chosen this hotel due to its location, you have made the right choice. Visit Rocky's Corner across the way for another best...Best meal!

Choose this hotel for comfort, cleanness, excellent breakfast, dog friendly and friendly attentive staff. Silence air conditioner unit! This point is important as most hotels still use the outdate very noise units.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear lrodrigues2019, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. We look forward to serving you again real soon! Bests, Jim

Winners circle is walking distance and great location to horse races and casino and bar/ restaurant it has a pool, hot breakfast and friendly staff, is alway a nice experience . The checkin and out is a fast and courteous

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Lori W, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. Please come back and stay with us again where we hope to earn a 5 circle rating. Bests, Jim

Room was spotless. Bed was incredibly comfortable. Check in was seamless. We got to town later than expected and got to our room quickly. The hotel is right across from the Race Track so we didn't need to go far for entertainment. Breakfast was great. The attendants were friendly and helpful. Great experience all around.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear nic123444, Thank you for choosing to stay with us and for your very kind rating of the Best Western Winners Circle. We love hearing directly from our guests. We look forward to your return visit! Bests, Jim

Every time I stay in Hot Springs I stay here! The staff is very professional and friendly! The only way I would ever stay at another place in Hot Springs is if this one was full! Walking distance to the Casino and Race Track.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Kimberly J, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. Thank you for your continued business and we look forward to your return visit! Bests, Jim

I have to say this best western is the best hotel I've stayed at. Everything from checkin to check out was perfect. We stayed 2 nights on our way up to Kentucky and 1 night on the way back from Kentucky and everything was still perfect. Rooms clean, beds comfortable and breakfast was amazing. Donna and Alisa running the breakfast are fantastic ladies! Never in all my travels have a stayed at a place where the employees actually care about what they are serving. These two do! Donna made waffles for my husband and I and even brought them to the table! Wow those two ladies deserve an award!!! Best hotel experience ever and we will return just so I can go to breakfast!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear sabrinamarshallm, Wow! What a wonderful review! Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I also want to thank you for your very thorough review of your experience with us, we love hearing directly from our guests. The breakfast ladies truly love taking care of their guests, and it shows. They are special...If you are ever in the area again and find yourself needing lodging I hope that you will come back and stay with us again. Bests, Jim

This place is where we stay everytime we come to Hot Springs. Staff are excellent. Room was comfortable. Bed was soft. Breakfast was so good as always. Good parking. Check in was quick and so was checkout

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear K8872UNrobertj, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

I was recently away in Hot Springs at a conference for a week. There's no other place to make you feel right at home than the Breakfast ladies at this Best Western! Great food and these ladies were supper friendly! The room was clean and the hotel in a great location.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear KPatAR, Thanks for choosing to stay with us, we truly appreciate your business! Thank you for your thorough review and ultimate favorable rating. We always enjoy hearing about our guests experiences. You're correct, our people in the breakfast bar are the bomb! They honestly love taking care of people. Thank you again, and we look forward to a return visit so that we may serve you again. Bests, Jim

Excellent, a very clean room with an outstanding Breakfast.. Room size is not large, but not small and each room comes with a balcony in case you would like to enjoy the outdoor with a cup of coffee in your hand.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Vacationer727899, Thank you for choosing to stay with us on your recent visit, we appreciate your business! We always love hearing directly from our guests and thank you for your very kind rating. I'm happy that you enjoyed your stay and especially the breakfast. We look forward to your return visit. Bests, Jim

This wqa the end of our week long vacation. Usually the end of a vacation is long and drawn out as everyone is tired. Our stay at the Best Western in Hot Springs was actually refreshing and made the end of our vacation enjoyable. We were only going to stay opne night but stayed two nights because of the friendly and relaxing atmosphere

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear donesimpson, I would like to thank you on behalf of our entire staff for choosing to stay with us, we know that you have choices and we appreciate your business! Rating your experiences during your stay is most appreciated, we always welcome and enjoy feedback. We come back and visit us again real soon. Bests, Jim

Higher priced than what I like to pay for a room and location is not really central to all activities in Hot Springs but overall not a bad stay. Employees were wonderfully helpful, courteous, and were glad to assist my sister and I to ensure we had a ground level room as we both have difficulties with stairs.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Kittye W, I would like to thank you on behalf of our entire staff for choosing to stay with us, we truly appreciate your business! Rating your experiences during your stay is most appreciated, we always welcome and enjoy feedback. We are looking forward to your next visit. Bests, Jim

This room has 2 king size beds and plenty of room. The decor was nice and the room was clean. The front desk receptionist was a true gem!!! I recommend this hotel and choose the double king suite, you won't be disappointed!!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear deundream2016, Thank you for choosing to stay with us on your recent visit, we appreciate your business! We always love hearing directly from our guests about their experiences, thank you for your very kind rating. I'm happy that you loved the mini-suite, it's a great room. We look forward to your return visit! Bests, Jim

This was a very nice hotel for the price. The room was spacious and clean. The staff was very pleasant. I would stay there again when going to Hot Springs. The night light and heater in the bathroom were a welcome surprise.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear sassyelectra, Thank you for choosing to stay with us on your recent visit, we appreciate your business! We always love hearing directly from our guests, thank you for your very kind rating. Please come back and visit us again real soon. Bests, Jim

Conveniently located to bathhouse row and the National Park, as well as the lake. Really nice breakfast, including hot food. The breakfast staff were available and helpful. The front desk staff were great.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Ellenkmr, Thank you for rating your experience with us. We really appreciate your business, we look forward to your return visit. Bests, Jim

Our hotel was across from the racetrack. We were not going to the races but since it was am off season we did not have to deal with the crowds. Our room was comfortable and the beds were great. Anytime we are in Hot Springs when the tracks are not open we will stay here.

We had a clean, comfortable room. The hotel is close to restaurants, historic areas, shopping, and even gambling. The breakfast was a real treat. Our breakfast hostess was Alisa, and she was extremely friendly and helpful. She gets there early in the morning to make fresh cinnamon rolls, and they are delicious!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Sharon B, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. I'm happy that you loved the breakfast! We look forward to serving you again! Bests, Jim

My husband and I went, we had a great time, very convenient to Oaklawn Casino and Crosswalk's Restaurant and Bar! Had a great time. Service at front desk was great and breakfast was wonderful and great staff for breakfast.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 565tinat, Thank you for taking the time to review your experience with us, we love hearing directly from our guests. I'm happy that you had a wonderful time and loved the breakfast. We appreciate your business, please come back and stay with us again. Bests, Jim

From the time we approached the reservation desk to the time we left, the staff did everything possible to make our stay pleasant. The breakfast was the BEST ever - especially the homemade cinnamon rolls! Alisa and her kitchen assistants were so friendly and helpful - we couldn't have asked for a better breakfast or a more enjoyable stay! Our room was clean and quiet and amenities were plentiful. Definitely would stay at BWWC again!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear kcmitch2016, Thank you for choosing to stay with us, we truly value and appreciate your business. We truly love hearing directly from our guests. I'm so happy that you loved the breakfast and the staff. The staff really does try hard to make sure everyone has a great time while here. We look forward to your return visit. Bests, Jim

The room was great, Parking great, the room and bed were great,The breakfast was outstanding? The location well lighting and added plus its across the sttreet from Oakawn Park Casino-Racetrack? Enough Said

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear osmith48, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. I'm happy that you loved the breakfast! We look forward to serving you again! Bests, Jim

I have stayed here before, but this time everything was wonderful The breakfast was not and the ladies working in there omg helpfull, . They took was clean and the only thing would have been more pillows. It's close to restaurants and the Casino.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Passenger35569180526, Thank you for taking the time to review your experience with us. I'm so happy that everything was "wonderful"! We appreciate your business, please come back and stay with us again. Bests, Jim

We stayed here for 2 nights while visiting the Hot Springs. It was a great location. I don't usually stay at hotels with the door to the outside but I have to say I was pleasantly surprised by this hotel. It's not luxurious but the bed was good with nice linens and the room was comfortable and quiet. The breakfast was good and the service was outstanding. For the price, you won't be disappointed.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear djpeters, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. We look forward to serving you again! Bests, Jim

We liked everything about this place - nice staff, CLEAN rooms, inexpensive laundry, very good breakfast with a WONDERFUL and friendly dining room staff. Place felt quiet and safe in spite of a heavy presence of workers in big trucks - they were very polite.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Sue S, Thank you for your very kind rating of the Best Western Winners Circle. I'm so happy that you loved the facility and that staff as well. It is always a great pleasure to hear that we are serving our guests well. We look forward to serving you again! Bests, Jim

We knew we wanted to come back, so had reserved a room in advance, but had cut our trip out west short a day, so needed an extra night before that. We were lucky. There was an Indian Motorcycle rally in town and they were full - but had a room. It wasn't quite as nice as the room we had last time - in fact, it was "merely" standard. But we got it. There was a bit of a mix-up between days because I use my landline phone instead of my cellphone number and they had called to see if we wanted to change to our original room. I wouldn't have been able to take the call anyway because we were out in the boonies with no signal. I thought we had said at check-in that we didn't want to be moved, but that was missed somehow and when we got back from banging away at a rock face for hours, our key didn't work. But it all got straightened out. Fresh keys and all was well again and we didn't have to move all our stuff. Oh, and breakfast is always brilliant. My husband loves those cinnamon rolls. Oh, and I said noise level was average because, well, motorcyclists. The machines were really pretty, but the trailers they came in took up a lot of room in the parking lot and they do make noise - but not late at night. I don't recommend staying there during a rally, but they left the next morning and it was all back to normal - which is to say, great!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear marfita, Thank you for choosing to stay with us once again, we truly value and appreciate your business. We love repeat guests! We also love hearing directly from our guests. We look forward to your return visit. Bests, Jim

Donna & Alisa made certain the breakfast bar was fully stocked every morning we were there (6 days total). Breakfast was always hot, the coffee pots were always full, and they made your waffles for you. If you needed something and didn't see it, all you had to do was ask, and they would get it for you. The breakfast area was always clean. Both employees were very pleasant and helpful. They started our days out with a smile everyday. We have booked our room for next year and looking forward to visiting again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear SpyderRider1, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. We look forward to your return visit! Bests, Jim

It was a nice stay for the price. We booked through the BW rewards program and got a better price than through other websites. The hotel was clean. A bit dated. The breakfast was good, they had a nice selection. The beds were comfortable, not too hard. It's across the street from the casino and very close to downtown. Will stay at this hotel again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear gloriazapata2019, Thank you for choosing to stay with us, we truly value and appreciate your business. We love hearing directly from our guests. We look forward to your return visit to where we can hopefully earn a 5 circle rating! Bests, Jim

Room was very clean, bed was comfortable. The girls at front desk was very friendly. The only thing I didn't like about the room, was to much light came into the room, and at times you could here the traffic on the main road. But,of course your going to here some of the traffic, because the motel is on one of the main drags, and close to the Casino. But I would recommend . BW does have a full breakfast, and the ladies who was in charge that morning were just really a super host the ladies get a 5 star.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear huggs1950, Thank you for choosing to stay with us, we truly value and appreciate your business. We love hearing directly from our guests about their experiences. We look forward to your return visit. Bests, Jim

A friend and I stayed two nights at the Best Western Winners Circle, we loved the location. The rooms are clean and very well thought out. Breakfast is one of the best I've seen at a hotel. Check in was the simplest thing! I personally booked on Booking.com and have no issues what so ever! I'll definitely be back!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear burgessautobody, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well---I'm so happy that you loved it! We look forward to serving you again! Bests, Jim

I stayed at the Winners Circle BW for 4 nights last week. This is my 4th year to stay there. This hotel is excellent. From the front desk staff to the dining room staff to the housekeeping staff...they all do an excellent job. The hotel goes above and beyond to accommodate a large group every year that is here for a motorcycle rally. They allow us the freedom to move around and socialize. We are a respectable group and appreciate those liberties. Thank you for another great vacation!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear KARLA D, Thank you for your very kind rating of the Best Western Winners Circle, we appreciate your continued patronage. It is always a great pleasure to have your group back every year and to hear that we are serving you well. Thank you for mentioning our staff, they do try hard to make sure everyone enjoys their stay. We look forward to serving you again (you don't have to wait a whole year to come back)! Bests, Jim

The people at this hotel are friendly and helpful. The motorcycle washing station was extremely nice to have. The rooms were large and clean. It is in a great location. The only challenge was that our air conditioning unit didn't keep the room cool. Other than that, thumbs up!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Sherri C, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. We are going to take a look at that A.C. unit today. Thank you for your kind words and we look forward to your return visit. Bests, Jim

Just spent 4 nights at BW Winners Circle. The staff are friendly and very accommodating. The breakfast was very good: eggs, bacon, biscuits and gravy, credal, fruit, and fresh cinnamon rolls. Alisa and Donna make sure your coffee cup is filled and bus your dish when you finish. I'll be back

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Indianmadman, Thank you for your very kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well---I'm so happy that you loved it! We enjoyed your group and look forward to serving you again! Bests, Jim

The staff were all so kind and helpful. The hotel was reasonably priced and clean. The bed was very comfortable. The best western has really improved there hotel and we will definetly stay again. Thank you Best Western!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Debbie S, Thank you for your kind rating of the Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. We look forward to your return visit! Bests, Jim

Courteous staff, clean rooms, and a full breakfast bar. Close to everything. Oaklawn is 2 blocks away, plenty of places to shop, plenty of places to eat. Pet friendly, handicap accessible swimming pool.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Steve J, Thank you for choosing to stay with us on your recent visit to Hot Springs area. I appreciate your very kind rating of your overall experience, we love hearing directly from our guests. We look forward to your return visit. Bests, Jim

Great place to stay. Kim who checked us in was very friendly and told us where to go for dinner. We were in a room on the second floor and wanted to be on the first. The hotel was booked solid but she was able to move us to the bottom floor. It was comfortable and and good to place to lay our heads for the evening!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear sunyatcamp, Thank you for choosing to stay with us on your recent visit to Hot Springs. I appreciate your kind words about the staff and your very kind rating of your overall experience. We look forward to your return visit. Bests, Jim

away from hot springs. They are pet friendly and the staff was very freindly as well. That have a nice pool and a nice breakfast. Lots of hot foods but would of been nice if that had a gluten free options

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear zeppelin1572482, We deeply appreciate your positive review of our business. We are very pleased that you had a pleasant experience while being one our guests. It is always most rewarding to hear directly from our guests. Please come back and let us take care of you again. Bests, Jim

Employees were very friendly. Rooms are spacious and clean. Speedy check in. Plenty of rooms and parking. We did not do the breakfast. Hotel is right across the street from the Race Track / Casino. Highly recommend.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear mooreshelly09, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

Great place to stay. Paul at the front desk was great! Keep smiling Paul you are doing a great job! The room was clean and the bed was so comfortable. Now let me tell you about Alisa, and John, and their amazing breakfast bar. They were so kind, and made sure we had everything we needed. They even offered to make a waffle for us. The freshly made cinnamon roll was amazing! I would stay there just for the breakfast! This was the first time we had stayed at a Best Western. We will definitely be staying with them again!!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Traveler42829024131, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. It's always nice to learn that we are exceeding the expectations of our guests. Thank you for mentioning our staff, we feel like they are second to none! We look forward to your return visit so that we can serve you again. Bests, Jim

Was greeted by an extremely nice staff. They were very helpful with all of my questions. It is right across from the racetrack, and very central to getting anywhere in the town. Room was very clean, with all of the amenities. Turning on the shower was a bit tricky, until the staff informed me how it worked. Breakfast selection was awesome, and the food was very good. The women working the breakfast are was very helpful and nice, greeted you as you came in. Kim was really quick on my check out.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear KaerukunZ, Thank you for staying with us, we appreciate your business! I also appreciate your kind words, especially about our staff, they try very hard to please everyone. I'm glad that you enjoyed your stay and we look forward to serving you again on your return visit. Bests, Jim

Stayed here on a weekend trip from Oklahoma with my daughter. All of the staff were great! Ashley and Kim at the front desk are so helpful and friendly. The ladies serving breakfast and the housekeeping staff did an excellent job. Definitely will stay there next time we come to town.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Kelly M, Thank you for choosing to stay with us on your recent visit to the Hot Springs area. We love hearing directly from our guests! I'm so happy that you loved our staff and that they all took care of you, they do enjoy what they do! Please come back and stay with us again. Bests, Jim