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Best Western Hotel Winners Circle, Hot Springs

4.5/5  - basé sur 1287 notations.
2520 Central Avenue, 71901-7512, Hot Springs, United States - See map

The Best Western Winners Circle is located across the street from Oaklawn Racing and Gaming. a short drive from Hot Springs National Park, Magic Springs, & Garvan Woodland Gardens. Hot Springs is the home of Major League Baseball Spring Training. Visit the clear lakes of Lake Hamilton, Lake Ouachita, Lake Catherine, and DeGray Lake in the area. Hot Springs National Park is a must-see for every traveler, and it's just minutes from our Hot Springs, Arkansas hotel. We're located right across the street from Oaklawn Racing & Gaming, right in between the lakes and downtown. Our hotel in Hot Springs offers guests the perfect location to enjoy everything Hot Springs, Arkansas, has to offer. Our Hot Springs, AR hotel has a fitness center, free Wi-Fi in every room, outdoor pool, dog park, and motorcycle wash station on site. The free, full hot breakfast gets every guest's morning started on the right track. Enjoy a buffet of hot items, a cereal selection, favorite yogurts and pastries, fresh fruits and 100% Arabica coffee. We're located on Highway AR7, a national scenic highway that's a favorite for motorcycle riders. There's plenty to see near our hotel in Hot Springs, AR like the Gangster Museum of America, art galleries, the Belle of Hot Springs, Bath House Row and Magic Springs and Crystal Falls. Government employees consider us their home away from home while traveling on business. The local convention center hosts many events, tradeshows, music festivals, and basketball games bring guests to our Hot Springs, AR hotel. There is always something going on in Hot Springs, Arkansas.

Best Western

Hotel Winners Circle

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1288 guest reviews
NOTE ISSUED
Excellent
731
Very Good
363
Average
128
Poor
41
Terrible
25
REFER TO NOTICE
Business Business
96
Couples Couples
514
Family Family
403
Friends getaway Friends getaway
159
Solo travel Solo travel
54
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Home"

5
12/07/2018

This was a last minute July 4th week vacation to Hot Springs, Arkansas. First time staying at a Best Western. Staff : Tera and Leslie were very eager to assist me and my family with planning activities for our week at beautiful Hot Springs! They provided warm, caring much needed orientation for so many things! Sam in dining area greeted us daily with a smile and "Good morning and welcome to a delicious hot breakfast!" The hotel staff made us feel like we were at home!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear MarthaPGarcia, I would like to thank you on behalf of our entire staff for choosing to stay with us. Rating your experiences during your stay is most appreciated. Thank you for a wonderful review of your experience of your stay. We realize that people really do make a difference and we think that we have an amazing staff. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"Great breakfast!"

5
02/07/2018

The breakfast was fantastic. Homemade cinnamon rolls, scramble eggs, boiled eggs, sausage, homemade biscuits, waffles to order and all the trimmings. The breakfast bar had a restaurant atmosphere with a TV and spread out tables. This BW was fantastic! And would have clicked everything 5 starts if this website would have allowed me, could be my iPad.. not sure. But 5 starts on value, room and service too.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear marytmartinez126, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. It's always nice to learn about the expectations of our guests. We look forward to your return visit so that we can serve you again. Bests, Jim

"Awesome best kept secret in Hot Springs!"

5
30/06/2018

This is an amazing best western! The news are nicely renovated. Beds are super comfy. Good location. The employees are super friendly!! The desk ladies that worked on the evening of June 27, I wish i had their names. They were very helpful with local restaurants, game me menus, directions etc. You don't get that kind of service friendly, caring service many places anymore. The absolute best part of the stay—- (we've been here faithfully 3 years in a row and never been let down)—- is the hot BREAKFAST! Wow! They really outdo theirselves at this best western. Real old fashioned homemade cinnamon rolls, waffles, eggs, grits gravy etc. Alisa that works at the dining area is AMAZING and takes great pride in her work. She is constantly working, cleaning etc. All around great place to stay, great food and great people!!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear M3786LFsusant, Wow, what and awesome review! Thank you for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"Great value for your money"

5
27/06/2018

The hotel itself was quite average, so there wasn't anything particularly noteworthy about it. But it WAS awesome that the room included 120 channels from Direct TV, very comforbable memory-foam mattresses, and a wonderful breakfast (the breakfast crew was absolutely fantastic!). Added to that, the front desk and housekeeping crews were amazing, very courteous, and highly professional. If you're in the Hot Springs area, this is a great place to stay.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Andre L, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. We look forward to your return visit to Hot Springs. Bests, Jim

"Really great people"

5
26/06/2018

I needed copies made. And the girl at the front desk helped me out. She made the two copies I needed and sorted the pages. When I needed to stay over they were all so helpful. The rooms were nice and very clean. Everything was well taken care of. The maintenance men were out working each morning. The grounds were lovely. The pool was nice and well cared for. The breakfast was excellent. In fact it was better than most free breakfast that I have had.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 105Marsha, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We also appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Helping guests is why we are here. Thanks again for your business and we look forward to your return visit. Bests, Jim

"Clean, friendly stay!"

5
24/06/2018

We have visited Hot Springs many times, but this is our first time to stay at the Best Western Winners Circle. The rooms seem to have been remodeled recently, as the carpets have a spring to them like fresh padding, and very clean/new looking. The beds are smaller than we are used to, (full), but very comfortable, so we didn't really move throughout the night. The pool was very clean with clear water! Breakfast is located in a separate building that looks to formerly been a restaurant on site, with the typical breakfast items, except for the baked daily, fresh cinnamon rolls! The ladies who bake them, take care of keeping the place clean, make your waffles for you, & take your dirty plates away, are just so friendly, and helpful. This is a new experience for a hotel breakfast for us, and we really enjoyed it. They keep everything flowing smoothly! ( Hotels that stay as full as this one does consistently, would benefit greatly from this setup in my opinion.) There are tip jars there too. ??. The parking lot is kept up with fresh asphalt, and painted lines, as well. Overall this is an older hotel, with doors to the outside, but kept updated, and maintained nicely. If there is a horse race the days you are planning on visiting, plannon making reservations a long time in advance. We stayed on a non-race weekend, and I counted 2 parking spaces not taken,( one by a truck taking up 2 spots), when we went to eat breakfast at 6:30; (we walked from the back).

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Christopher O, Thank you for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"Clean with great customer service."

5
22/06/2018

This hotel may look average on the outside, but don't let that stop you. This Best Western is close to downtown tourist sites. The room was exceptionally clean and quiet and the staff was friendly and professional. Two women served us the best continental breakfast we have ever enjoyed during our travels. The breakfast, served from 7-10, is held in a separate "restaurant" setting and these women work hard to make everyone welcome. We were very impressed.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear dallasbound2018, Thank you for choosing to be our guest and for your kind rating of the Best Western Winners Circle. It is always a great pleasure to hear directly from our guests and I'm so glad that we exceeded your expectations. I'm happy that you enjoyed your stay, please come back and stay with us again! Bests, Jim

"Clean, Comfortable, and Convenient"

4
21/06/2018

We chose this hotel based upon its proximity to Oaklawn. The staff was friendly and professional. Our room was clean and comfortable. Because I knew the hotel was located on a busy road, I packed my sound machine. We used the machine, but the road noise was minimal. We would stay again for a short stay in the Hot Springs area especially if we were going to Oaklawn.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Roxanne M, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! We love hearing directly from our guests. I'm glad that you enjoyed your stay and we look forward to serving you again in the very near future. Bests, Jim

"A Motel Hotel"

4
20/06/2018

This is a clean and comfortable place with a very pleasant staff, but it is 1950s style accommodations. Room door's open to the parking area and a potential of noise. The wash area is not enclosed as part of the bathroom, so sleeping in may be difficult if a roommate rises early. And one might, as the breakfast buffet was well stocked. The location was very good.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear MissMem, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. We look forward to your return visit to Hot Springs, Bests, Jim

"Fantastic service and great facilities"

5
11/06/2018

Great place to stay and enjoy Hot Springs National Park! Close to everything! Great staff. We will be back! Very clean! Coffee is excellent! Breakfast buffet yummy! Also very affordable and they welcomed our small fur baby for a very small fee!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Jean Anne D, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing directly from our guests, thank you for your very kind rating. Please come back and visit us again. Bests, Jim

"OK for a night"

4
08/06/2018

Clean comfortable room with adequate space and lighting and comfortable bed. Very old motor court style motel with all exterior doors. Breakfast was OK but monitored by a woman more suited to life as a prison guard. She barked at children dining with their families, demanded my husband not touch waffle maker, and in general made everyone uncomfortable.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear aprilmayd2016, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing directly from our guests, thank you for your kind rating. Please come back and visit us again. Bests, Jim

"Enjoyable stay"

4
07/06/2018

We enjoyed the stay. The rooms were clean and the bed was comfortable. The location is perfect for a trip to the track or casino and is centrally located for everything else. We will be returning to stay here again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear azgeorge6, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. We look forward to your return visit. Bests, Jim

"Very pleased"

5
07/06/2018

Breakfast was great, good variety and quality. Staff was wonderful. Walking distance to casino, affordable prices. Will stay here again when visiting hot springs. Trip advisor wants to many characters for a review ugh.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Connie P, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Great place to stay"

5
03/06/2018

Cruised into Hot Springs for a day to see the Park. The reviews of this hotel are accurate. The location to hot springs is great (around 2 miles). The rooms were clean and large with a little table with two chairs to eat. The room had a refrigerator and microwave. Close to food, gas and supermarkets. Breakfast was good, waffles, eggs, sausage, biscuits & gravy, yogurt, bananas, fruit cup, danish and cinnamon rolls. The pool was great and clean. The employees were extremely welcoming and friendly. Great place to stay and I will again on my next trip to hot springs!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Dan M, Thank you for choosing to be our guest and for your kind rating of the Best Western Winners Circle. It is always a great pleasure to hear directly from our guests about their experiences. We look forward to your return visit! Bests, Jim

"We Would Return"

4
02/06/2018

Older motel, but nicely maintained. Room decor is a bit dated and the room is dark, but the location is decent and the price is very affordable. Bed was extremely comfortable and the room quiet. Got a great night's sleep here. Breakfast here rivals or is better than most anywhere else we ever stay. If we were to return to Hot Springs we would stay here again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear audnbob, Thank you for your positive rating of your experience while staying with us, we appreciate your input. We look forward to your return visit.. Bests, Jim

"Donna Made My DayAn"

5
02/06/2018

My husband and I are retired and have traveled back and forth across the USA seven times. We like staying in BEST Western hotels. In all our travels we have eaten lots of free breakfasts and never had the quality service that Donna provided. She made waffles, served them, cleaned tables(FAST), showed me where the hot biscuits were and even made laugh and smile. She deserves a raise or at least throw her an appreciation party!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Lark M, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"High price for less quality"

1
30/05/2018

Hotel is not good as it looks on picture. More of a Motel 6 type. Breakfast was great though. It is in good (center) location. I wanted to book suites for the family, most of the hotels were all booked. End up booking Best Western. Had a good feeling about this but seems like this is the motel version of Best Western.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear surexhkc, Thank you for choosing to stay with us, we appreciate your business! We love to hear directly from our guests, you are no different. We truly appreciate you taking the time to rate your experience. Please come back and stay with us again, we would like to earn a 5 star review on your return visit. Bests, Jim

"Wonderful time"

5
29/05/2018

I would like to thank the wonderful staff of Best Western for the wonderful treatment the staff showed us during our stay! The friendly and professional way you treat your guests is why we will definitely be returning in the near future! The room was spacious and clean. The breakfast was hot and delicious! The procimity to the places to visit is spot on! We enjoyed ourselves tremendously! Thank you all for a wonderful weekend!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear ladybae, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We also appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. We look forward to your return visit! Bests, Jim

"Off to the races"

5
28/05/2018

We picked the Best Western for the location close to Oaklawn. We were happy with our decision, it was very convenient to the races, and close to other attractions in Hot Springs - BBQ, bath houses, shopping. We loved it! I believe they said newly remodeled so if you have been there when it was run down, check it out again. The price did go up depending on the day if they were racing, but we knew that when making the reservation. Not attending the horse races? You might want to choose somewhere else on racing days.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Sharon F, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing directly from our guests, thank you for your kind comments. Please come back and visit us again. Bests, Jim

"Great place to stay"

5
27/05/2018

While the hotel is an older hotel, it has been remodeled and is great. The office staff was helpful and the room was very comfortable. The breakfast? Amazing. Not only was the food hot and tasty, the facility was neat and clean. To top it off, Donna, Alisia, and Sam didn't just keep the buffet stocked and the area clean, they took care of us!! They were friendly to everyone that walked through the door and got whatever we needed. I highly recommend you stay here!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear skremee, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Very Good Hotel...AWESOME Breakfast Ladies"

4
27/05/2018

Our room was very clean and the bed was comfortable. The property is older, but it's very well kept!! The front desk staff was very, very helpful and friendly. One of the nice thing about this property is that it is located about 1 mile from historic Hot Springs which makes it very convenient. However, the BEST part of our two day stay was the breakfast!! Not only was the food was GOOD, but also, the ladies who worked there, Alisha, Donna, and Sam were absolutely wonderful and were WONDERFUL representatives of this company!! They were friendly, helpful, kept the restaurant clean, and got everyone's day off to a great start!!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear mkremer44, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

"Hot Springs stay"

3
22/05/2018

My stay was okay. I was comfortable and the breakfast was very good with wonderful staff keeping the food hot and the dining area clean. My rating is average due to having got a bedbug bite on my leg. I was surprised it was just one bite so there is no infestation but still it was worrisome for me. I noticed the bite after I had checked out.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Roberto S, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. I'm happy that you enjoyed your stay. I don't know what kind of bite that you have or where you got it, but I feel confident that it wasn't a bedbug from our room. We had our professional pest control service inspect the room after learning of your concern and there was no sign, past or present. We hope that you will come back and stay with us again if your travels bring you back to the Hot Springs area. Bests, Jim

"Service"

4
21/05/2018

Service was excellent. People at the front desk were friendly & helpful from arrival time to departure time. Room was clean, bed very comfortable. The breakfast that Alisa & John prepared every morning was excellent. Could not have a found a better breakfast at any restaurant. They made sure all guests were well taken care of.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear hawgwild2018, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. Thanks again for your business and we look forward to your return visit. Bests, Jim

"Breakfast was amazing!"

4
18/05/2018

The room was lack-luster. Air conditioning didn't work as well as we hoped. Bed wasn't the best I've slept in. But the service is top notch! Breakfast was wonderful and the women running it had the best service. Check in and out was a breeze and very friendly staff, you could tell they enjoyed their job. I'll definadefi come back again for the service when I visit family again!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear rilainlove, Thanks for choosing to stay with us, we truly appreciate your business! Thank you for your thorough review and ultimate favorable rating. We always enjoy hearing about our guests experiences. Sorry about the small issues, we will get that corrected, but you're correct, our people in the breakfast bar are the bomb! They honestly love taking care of people. Thank you again, and we look forward to a return visit so that we may serve you again. Bests, Jim

"Great value for price!"

5
18/05/2018

Great service! Front desk staff was friendly and very accommodating to change of room needs at last minute!!! Breakfast was good and breakfast staff is awesome and welcoming! Clean rooms! Would definitely come back!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Elizabeth B, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We also appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and we look forward to your return visit. Bests, Jim

"Nice Room, Great Breakfast"

5
18/05/2018

I never place reviews, but I felt the need to express the great service at this hotel. Me and my friends had not reservation and just stopped in, we were in our room in 15 mins. The rooms are very clean, they offered free breakfast. The next morning we all went down to check the “BREAKFAST”. To our surprise it was better than a restaurant, the cooks are very friendly and the food was great. I defiantly recommend staying at this hotel and enjoy the breakfast and hospitality.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear cteremodel, We truly appreciate your very positive review of our business. Thank you for your kind words. We are very pleased that you got to enjoy our staff, we think they are pretty great! It is always most rewarding to hear directly from our guests. Please come back and visit us soon and often.

"Good hotel for the price"

4
17/05/2018

Would definitely visit here again. For the price and location it was great. Would opt out for the smoking room, and just have my husband smoke outside. The smoking rooms could use a good airing out. However, the service and staff was great. And it's in walking distance to Oaklawn.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 462shancock, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. It's always nice to learn about the expectations of our guests. We look forward to your return visit so that we can serve you again. Bests, Jim

"Friends vacation to Arkansas"

5
13/05/2018

We decided to stay here because of their Gluten free breakfast for my friend & because it looked nice & had great reviews!! They are very nice here, rooms are comfy, breakfast is great!! The lady in the breakfast building is awesome!! We were disappointed the pool wasn't open yet!!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear wolfdancer819, Thank you so much for your recent visit and subsequent wonderful praise. Feedback from our guests is extremely important to us. Sorry about the pool, had an issue that has since been taken care of. We greatly appreciate you taking the time to share your comments. Thanks and please come back and stay with us again. Bests, Jim

"Nice play to stay"

4
13/05/2018

Wife and I spent the weekend there. Rooms were nice. Staff was great to deal with. Great breakfast. The only concern was 90 degrees and pool was closed during trip and we had looked forward to relaxing by pool.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear pallen838, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. I'm sorry but we were having an unexpected issue with the pool that has since been resolved...safety first. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"We had absolutely nothing to complain about at Best Western Winners Circle. We would stay there again on our travels."

5
08/05/2018

The rooms were clean, quiet, and beds were comfortable. The breakfast was really good too. ALISA was an amazing hostess during breakfast. She was friendly, welcoming, and kept everything clean and replenished. She went out of her way to make sure we had a good experience and that all our needs were being met.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear cmarzolla, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. I also want to thank you for mentioning some of our staff, they really enjoy what they do and they love to please our guests. Please come back and allow us serve you again. Bests, Jim

"NICE PLACE TO STAY"

5
04/05/2018

We spend the weekend in Hot Springs to attend our niece's wedding. The hotel was very nice, clean and the staff was very helpful. The location is right across from the race track but no races were going on so it was real quiet. We enjoyed the breakfast and both of the women working as hostesses were very, very helpful.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Janice S, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"Fantastic motel in Hot Springs Arkansas"

5
02/05/2018

Excellent motel, reasonable, exceptionable location next to race track and gambling, Quiet and one of the best breakfasts in Hot Springs. Staff was exceptional. Location is also close to area dining venues and other attractions. Recommend this motel to families, business travelers, couples, etc.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear geraldsaunders, Thank you for choosing to be our guest and for your kind rating of the Best Western Winners Circle. It is always a great pleasure to hear directly from our guests and I'm so glad that we exceeded your expectations. I'm happy that you enjoyed your stay, please come back and stay with us again! Bests, Jim

"The best breakfast"

5
27/04/2018

After being on the road for two weeks, it was great to have a good hot tasty breakfast. The attendant, Donna, was warm friendly and helpful. She obviously cares about what she serves. This was better than I HOPE. The hotel is older but has been remodeled and is very nice. Everything was very good. Try it...you will be surprised.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Joyce S, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"Breakfast Staff"

5
25/04/2018

We travel quite often and the Breakfast Bar here is excellent. Alisa goes out of her way to serve breakfast and clean as well as witnessed her assisting guests with local attraction information. Alisa gives service with a smile!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Valued Guest, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Bests, Jim

"Great Property"

5
25/04/2018

Love this property and the renovation have been carried out with care. I will stay here every time I am in the area. Great breakfast and the bed was so comfortable. Great place to lay your head down and feel rested.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear candytollett, Thank you for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"Best Comlimentary Breakfast EVER"

5
23/04/2018

For the price of the hotel, you are accommodated greatly. The rooms are clean, roomy and tidy! The breakfast was the best part of the stay. In all the hotels I've stayed at, this was the best complimentary breakfast I have had. Thank you to Donna, who does the cooking. They have homemade cinnamon rolls and other pastries too.10/10 recommend

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Jake B, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! We love hearing directly from our guests. I'm glad that you enjoyed your stay, especially the cinnamon rolls at breakfast, and we look forward to serving you again in the very near future. Bests, Jim

"Breakfast Buffet"

5
23/04/2018

Amazing breakfast! Donna was very kind and attentive to guests. She made sure she was around to bus tables, going above and beyond of her job description. I was very surprised to have homemade cinnamon rolls at a hotel breakfast and they were delightful!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Collin R, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your review validates our mission, and we look forward to serving you again soon. Bests, Jim

"Arkansas Derby annual trip"

5
15/04/2018

Wouldn't stay anywhere else!! Great service, great rooms, great customer service!! DONNA AND Teuton ALISA can't be beat!! They work hard for the customer and never sit down!! great personalities and start ur day off with a smile!!! We've been coming here for about 7 years and we will always come back every year!!!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Valued Guest, We truly appreciate your very positive review of your stay with us this week. We are very pleased that you got to enjoy our staff, we think they are pretty great too! It is always most rewarding to hear directly from our guests. We look forward to your return visit to Hot Springs. Bests, Jim

"Arkansas Derby stay"

5
14/04/2018

BEST PLACE TO STAY!! you won't be disappointed in fact u will be pampered with kindness, great food and friendly customer service...EVERY TIME! Donna and Alisa work hard to please the customer and do an outstanding job!! It's clean and u will enjoy urself every morning you get to breakfast!!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Dawn E, Thank you for choosing to stay with us, we appreciate your business! We love hearing directly from our guest so thanks for taking the time to give us feedback. We we look forward to your return visit. Bests, Jim

"Oaklawn Horse Racing"

5
06/04/2018

Highly recommend to all for a great stay. The overall staff was very professional and friendly. The overall property, office and breakfast area was very clean. Our room was very clean. The décor was great and the beds slept so good. The breakfast was great. They had so much food to choose from. I will be back there for our nice trip.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear lindamay14, Thank you for your recent stay with us and your very favorable rating of your experience. We love return guests and appreciate your business! We look forward to your return visit so that we can serve you again. Bests, Jim

"Breakfast bar service was great."

5
05/04/2018

.Donna and the kitchen crew are exceptional! Breakfast is always amazing! This is a hard working dedicated group of ladies! Over all this is just a great place to stay! We really had a great time there.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear gcgillespie2018, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your review validates our mission, and we look forward to serving you again soon. Bests, Jim

"Best breakfast bar and amazing service"

5
04/04/2018

Although an older hotel, this BW was very adequate. The entire hotel staff were pleasant and helpful. Location was very convenient for our stay, since we came for the races. We walked to the track and had some great pizza next door at Rocky's.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear KWms1953, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing directly from our guests, thank you for your praise and very kind rating. We look forward to your return visit. Bests, Jim

"Bruce and Kelli Caffaro"

5
01/04/2018

We absolutely love staying here. We love the convenience to the track but the staff makes it excellent! Donna and the kitchen crew are exceptional! Breakfast is always amazing! This is a hard working dedicated group of ladies! And I love the fact that the General Manager is always there on the weekends and is always friendly and has a smile on her face. Over all this is just a great place to stay!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Kelli M, Thank you for choosing to stay with us and for your very positive review. We appreciate your business! We love hearing directly from our guests about their experiences. Will feel like staffing matters and that our staff does make a difference in our guest's experiences. Please come back and stay with us again, we look forward to your return visit. Bests, Jim

"Excellent property & staff!"

5
21/03/2018

While we only stayed one night - passing thru - everything was exceptional! Our breakfast this morning - Wednesday, Mar 21, 2018 - was delicious; so many options; a great, nice open & cheery 2-tier breakfast area. However the best part was the 2 attendants; Alisa & Sam certainly know how to make everyone feel welcome & made sure we knew where to find everything. Our 2 queen bed room was spacious; soft towels; comfortable bed; appreciated having a refrigerator. Thank you for having such a great property!!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear DownEast47, Thank you for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"Smoking Property"

1
20/03/2018

I requested a non smoking room and was placed in a smoking room that REAKED of smoke. The staff was not able to move my room or relocate me to a different location. Therefore, I had to stay out of my hotel room for as long as possible. I woke up the next day and all my belongings smelled of smoke as well.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Celeste H, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business. The facts are that the reservation we received for your arrival was for a smoking room, not a non-smoking room. We were very busy the night of your stay and their were no non-smoking rooms available at the time of your arrival and discovery of your wishes. We always save the type of room that is reserved so please always check your reservations for accuracy when you receive the confirmation, especially when you don't make it directly with us. Once again, we appreciate your business and we hope that you will stay with us again on your next trip to the area. Bests, Jim

"perfect"

5
20/03/2018

stayed here one night with my son on spring break. check in and out was fast, staff was friendly, and location was great. while the exterior of the hotel was older, the room was modern and up to date. will stay again in the future.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Mark D, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

"Great Breakfast"

5
14/03/2018

We love to go horse racing and always stay here. The breakfast is free and always hot and delicious. The rooms are very nice too and taken care of. The people are so nice and friendly also. We will definitely always book are stay with them.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Debbie C, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your review validates our mission, and we look forward to serving you again soon. Bests, Jim

"Definitely a winner!"

5
14/03/2018

Wanted to see Hot Springs Arkansas so we stayed here at the Winners Circle. Location was perfect for all we wanted to do. The staff is wonderful, especially Donna who works in the breakfast room. Would come back here again if in the area.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Karen S, Thank you so much for your recent visit and subsequent wonderful praise. Feedback from our guests is extremely important to us. We greatly appreciate you taking the time to share your comments. Thanks and please come back and stay with us again. Bests, Jim

"Ms. "

5
13/03/2018

We enjoy staying here. Rooms are very clean staff is pleasant and helpful. Thanks for great breakfast and service. Cinnamon rolls are to die for, eggs, bacon, biscuits and gravy and good hit coffee!! Dona and Sam are awesome!!! They have a nice fenced area to walk your fur babies. Great place!!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Gail H, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Comfortable Rooms and Perfect breakfast:)"

5
06/03/2018

The beds were extremely comfortable and the rooms well-proportioned (easily fit four to a room). Breakfast was fantastic! Excellent continental spread with Donna as the friendliest hostess. She makes phenomenal biscuits and gravy;)

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Rebekah R, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

"Best Western Hot Springs"

3
02/03/2018

Average, motel style property, out door pool, clean rooms, (could use a few more outlets for electronics). free hot breakfast::scrambled eggs, bacon, sausage, rolls. Directly across the busy street to the horse track.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear CinnMinn2014, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing directly from our guests, thank you for taking the time to rate your experience here. Please come back and visit us again. Bests, Jim

""Bed & Breakfast with the Horses""

5
26/02/2018

convenient, clean, home-away-from-home place to stay for a weekend racing trip. no worry about parking & fees-park, unload at your room door. walk to & from the racetrack. feels like a big family breakfast each morning with a large variety of hot & cold items available & excellent service provided by a very personable waitstaff.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Linda W, We truly appreciate your very positive review of our business. We are very pleased that you got to enjoy our staff, we think they are pretty great! It is always most rewarding to hear directly from our guests. Please come back and visit us soon and often. Bests, Jim

"Horse Racing"

4
21/02/2018

Probably like most hotels in a prime spot the price can vary depending on events around you. In this case the horse race track is across the street. And Oaklawn was running. Our room rates started at $750 for 4 days. Then when we called dropped to $550. When we arrived and asked to compare it went to $430. So due diligence check web rates, sign up for rewards programs, (even if only one night) and check rates at services like this. Trip Advisor. Room was freshly remodeled, only issue was slow tub drain, free food was good. Room included free parking, which is $20/day on racing day, and you walk across the street and your in the track. Can you say convenient!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Hummer1973, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! We love hearing directly from our guests. I'm glad that you enjoyed your stay and we look forward to serving you again in the very near future. Bests, Jim

"Place to stay when you visit the races."

5
16/02/2018

This hotel is adjacent to the race track. No need to join the hectic search for parking, it's right there at the hotel. The beds are comfortable and the rooms are clean. This is not a posh hotel, but it is clean, comfortable and convenient. The staff service is great. The breakfast is good (and the cinnamon rolls are great). The room temperature was comfortable, but the fan ran constantly, which was the only quirk we found. Overall a great place to stay when you visit the races and casino. We'll be back.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear grannyaruba, Thank you so much for your recent visit and subsequent wonderful praise. Feedback from our guests is extremely important to us. We greatly appreciate you taking the time to share your comments. Thanks and please come back and stay with us again. Best, Jim

"Short Stay"

4
15/02/2018

We stayed overnight it is an older hotel that has been updated. You actually pull up to your door to unload. I remember these hotels when we were kids. The room was smaller but clean. The breakfast was fantastic great variety. Alias and John were very kind and helpful and her homemade cinnamon rolls were delicious.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Sheryl B, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. It's always nice to learn that we are exceeding the expectations of our guests. We look forward to your return visit so that we can serve you again. Bests, Jim

"National park experience "

5
13/02/2018

Conviently located, great breakfast (4hrs) and helpful staff. Donna was great. Free wi-fi that worked. Comfortable king bed very clean room. Good restaurant recommendations. Heater worked well in freezing temperatures.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear gpadj, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"SADDLED UP"

5
06/02/2018

My buddies Lance and Woody “saddled up” there- directly across from track! Spacious showers, great mattress, Room was totally Feng shui- they even bedazzled new jeans for Jason. Hotel couldn't have been more accommodating to their needs! Can't wait to stay there in 2 weeks!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear JWDUPY, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing directly from our guests, thank you for your very kind comments. We look forward to your return visit to "Saddle Up" with us again. Bests, Jim

"Perfect Situation"

5
04/02/2018

We have stayed in Hot Springs many times. This was our first stay here. The track is just across the street. Rocky's Corner is next door. The rooms are clean, the people nice and helpful. What more could you want.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear bustdux, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We also appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and we look forward to your return visit. Bests, Jim

"Very Welcoming!!"

4
01/02/2018

This is a pretty big hotel complex with a number of different buildings that house guests. There is a swimming pool, fitness room, laundry facilities and a nice breakfast room. All of the staff that we came in contact with throughput our visit were very nice and welcoming. We were pleased with our room. Both the room and bathroom were spacious. The room was equipped with a refrigerator, microwave, hair dryer and coffee maker. Most importantly, the room and bathroom were clean. Housekeeping was wonderful - every day when we returned to the room, it looked the same as when we first checked in. The bed and pillows were comfortable and we had three good nights rest. There is a very nice breakfast room that is nicely decorated, spacious and has plenty of seating. The food bar is a nice layout that avoids congestion as guests are trying to get something to eat. There is quite an assortment of breakfast items available and you can have a hot or a cold breakfast. The couple that watch over the breakfast room are really, really nice people and make you feel at home. We would definitely stay here again and would not hesitate to recommend this BW to friends and family.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear JayLouW, Thank you for choosing to be our guest and for your kind rating of the Best Western Winners Circle. It is always a great pleasure to hear directly from our guests and I'm so glad that we exceeded your expectations. I'm happy that you enjoyed your stay, please come back and stay with us again! Bests, Jim

"Triple Crown at Winners Circle"

4
30/01/2018

This is an older property that has been updated and seems to get better each stay while I am in Hot Springs. It is only footsteps away from Arkansas's Premier Racing and Gaming Facilities at Oaklawn Park

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear William E, Thank you for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"Road trip"

5
18/01/2018

We have been through 7 states this week, this was our 6th hotel/motel. The Best Western Winners Circle was hands down the top Best Western we've stayed in. It was high class by any means but it was cozy, comfortable and the people were extremely nice! Comfy bed, high water pressure for the shower and tasty breakfast especially for a continental breakfast! I would certainly come back here again not just the motel but this town as well!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear htrofnad, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. We look forward to your return visit to Hot Springs. Bests, Jim

"Can't beat the quality for the price! "

5
15/01/2018

My family and I chose a last minute trip to Hot Springs and we were lucky enough to book a room here. The staff was above and beyond what I anticipated: always a smile and kind greeting, that goes a long way with me! The room was clean and warm which was perfect coming in from the cold night. There were portions of the room that were dated but with how clean and presentable everything was, I barely noticed! The tv and offered channels were impressive. The wifi service was also to good standard for my children's iPads. As with many other reviews, the breakfast was delicious. The nice lady working reminded me of my aunt and I nearly didn't want to leave for chatting with her. This will for sure be a must stay should I be given the chance to go again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear kpryor89, We truly appreciate your very positive review of our business. We are very pleased that you got to enjoy our staff, we think they are pretty great! It is always most rewarding to hear directly from our guests. Please come back and visit us soon and often. Bests, Jim

"Opening day of track 2018"

5
15/01/2018

These rooms were great. Clean and very comfortable. The beds are very comfy. The breakfast they offer is great. Any thing you might want is offered. Alisa & Donna make sure that they keep the food hot and the food bar stocked. They are very friendly and make you feel very welcome.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear jamesandersony714, Thank you for your staying with us and for your kind words about your experience with us, we truly appreciate your business! We love hearing about our guests experiences. Please come back and stay with us again for we love to serve our guests. Bests, Jim

"Oak lawn visit"

5
14/01/2018

The hotel was great, the breakfast was awesome. Alisa and Donna serving breakfast are great! Room was clean and check in easy! Love the easy access to Oaklawn, enjoyed my stay. If you are looking for a great place to stay, I recommend this hotel!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Rebecca R, Thank you for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"81st Birthday"

5
13/01/2018

It was my step fathers' 81st birthday and he wanted to go to Oaklawn Gaming Room at the race track. I picked this motel because it was conveniently located to Oaklawn. I did not know anything particular about this property. I to my surprise was extremely satisfied with the professionalism and friendliness of the staff, to the appointments in the rooms and the breakfast selections! Oh my goodness where do I begin. Everything and everybody was welcoming, courteous and inviting. We got a good nights rest and off to a great start with breakfast they provide. I especially want to point out two individuals who went above and beyond their call of duty and they are Billy at the front desk and Alisa in the breakfast room. We will be back and definitely stay here!

"Fantastic Hotel"

5
03/01/2018

Be sure to have the breakfast. Donna and Sam are the best! Get there early to get the homemade cinnamon rolls. If you are lucky, a jockey or two will come in for breakfast!!! The beds are pillow top and very comfortable. You can walk across the street to the racetrack and casino. We were able to see the jockeys trotting the horses. Love, love this hotel. We will always stay at this hotel when visiting Hot Springs, AR.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear donitam2018, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Bests, Jim

"New Years Eve"

5
03/01/2018

Excellent service from check-in to check-out. Nice, comfortable room and bed. Everyone was friendly and accommodating, and the fact that they were working on a holiday didn't seem to bother them at all.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear V4510ZPdavidh, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"Between Modern City and Historical District"

4
02/01/2018

I needed to use the restroom when we arrived but they did not have one in the lobby so the elderly clerk was rushing to get me into a room and ended up giving me a key to a room that was occupied. So embarrassing. Finally received a room it was nice but you do get the noise of room next to you when they come and go.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Y1142ROkevins, Thank you for being our guest and for telling us about your experience with us. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

"Breakfast "

5
31/12/2017

Sam and Donna Terra were wonderful breakfast was wonderful fresh and hot. We stay here every new year eve. Rooms are always clean and comfortable close to race track casino. We just walk across the street

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear crtweety, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your review validates our mission, and we look forward to serving you again soon. Bests, Jim

"Breakgast"

5
31/12/2017

Sam and Donna provide excellent service and good food. Love the homemade cinnamon rolls and waffles. Sam went out her way to make sure we enjoyed our breakfast best hotel breakfast in hot springs ar One reasons we enjoy staying can't forget Tara on front desk she is too notch

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear bboop68, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

"A great place to stay"

5
27/12/2017

You can't beat this place in Hot Springs, Ark. Very clean. Very nicely decorated. The breakfast was all you could ask for. the price was great also. Hot Springs is a nice place to visit. So plan a visit and stay at the Best Western

"Breakfast"

5
27/12/2017

We got here and the room was priced well, the night lady at the front desk checked us in and was very friendly and helpful. The room was clean and comfortable. The best part was breakfast. This was the best hotel breakfast that would rival any sit down place. The ladies running it were extremely helpful and took great care of us. We will be back next time through.

"Perfect hospitality. "

5
22/12/2017

We stayed at this BW because of the staff. Our visit was due to an unfortunate family incident. The front desk was absolutely accommodating. In the breakfast area staff member Donna was fabulous. Thanks everyone. The BW is under renovation and we didn't hear a thing, well done.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Brian T, Thank you for your staying with us and for your kind words about your experience with us, we truly appreciate your business! We love hearing about our guests experiences. Please come back and stay with us again for we love to serve our guests. Bests, Jim

"Come for the Cinnamon Rolls"

4
22/12/2017

Awesome staff, makes this Best Western a 10. Was a convenient location for exploring the Hot Springs area. Comfortable bed, surprisingly quiet. Well lit so felt very safe. Loved my 1st floor room with the little "patio". Too cold for the pool but it looked nice.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Y6681MLamandaa, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We also appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and we look forward to your return visit. Bests, Jim

"Convenient"

4
18/12/2017

We spent a Thursday night here. The motel is currently undergoing some renovations since it has been there some years. Our kingsized room was clean and well appointed. It had a microwave and a refrigerator and a table and chairs and a small patio with a table and two chairs. Free wi fi was available and worked well. Breakfast was included in the room rate. The hot buffet had scrambled eggs, biscuits, gravy, sausage,and bacon. The attendant would make fried eggs to order and also waffles. There was also an assortment of muffins, bread, jelly, fruit and yogurt available as well as juice, milk coffee, tea, and cereal. This is a very economical place to stay.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear tumblingshoals, Thanks for choosing to stay with us, we truly appreciate your business! Thank you for your thorough review and ultimate favorable rating. We always enjoy hearing about our guests experiences. Thank you again, and we look forward to a return visit so that we may serve you again. Bests, Jim

"Outing in Hot Springs"

5
18/12/2017

We loved the location of the hotel. We attended a concert, Christmas n Arkansas and went to the casino. The breakfast was fresh and has several hot and cold choices. It was served by a friendly host. I would stay there again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear P5507XCjimmym, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Great place to stay"

5
13/12/2017

Hotel is newly renovated and looks very nice. They have an amazing breakfast and laundry facility on property. Love that it's right across from the racetrack. This is my third time staying there and will return.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Tamera W, Thank you for your recent stay with us and your very favorable rating of your experience. We love return guests and appreciate your business! We look forward to your return visit so that we can serve you again. Bests, Jim

"Good hotel at decent location"

4
12/12/2017

We stayed here for a night on our hot springs visit. This is a decent hotel with clean and nice rooms with all the basic amenities. The hotel is located quite close to the downtown and main street. Breakfast had good number of option ( though we didn't take and just picked coffee). Staff was good and changed our room to a non smoking room (we booked a smoking room by mistake). Cons: Nice location Neat and clean room Pros: Could be noisy for the rooms on the road side Pool is almost on the road

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear saurabh s, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We also appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and we look forward to your return visit. Bests, Jim

"Best Value!"

4
08/12/2017

People say you get what you paid for but this hotel was definitely punching above its weight. It is located in a super convenient location, competitively priced, fitness center with an outdoor pool (off season so did not have a chance to use it) and continental breakfast. Shout out to Donna who welcomes all her guest at the breakfast lounge as if they were her own family member. She is an amazing and wonderful person who makes sure you leave with a full stomach. My only complaint is that the walls are paper thin between each unit. I could hear the guest next door and their conversations which woke me up very early. Compared to the other hotels in the star range, I would say the noise level is definitely higher.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Kevin W, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing directly from our guests, thank you for your kind comments. Please come back and visit us again. Bests, Jim

"Donna was great!"

4
04/12/2017

Our stay was good, room was clean and quiet. Donna does an excellent job of making sure your breakfast is exactly what you want and fresh and delicious! She definitely takes her job seriously and goes above and beyond to please! Very appreciated.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear catbros, Thank you for taking the time to tell us about your stay, we truly appreciate your business! It is always a great pleasure to hear how we are serving our guests. Hopefully next time we will deserve your 5 circle rating. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Wonder Breakfast by Donna & Alisa, Southern Hospitality!!"

5
03/12/2017

The rooms are very clean and the beds are great! I would have to say our reason for returning is the great job Donna & Alisa do on the Breakfast and their friendliness while they do it!! This is our second time with BW Winners Circle and it won't be our last, we come to Hot Springs at least once a year and look forward to seeing Donna and Alisa again in the Futures. Great Job Girls!!!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Sandy S, Thanks for choosing to stay with us, we truly appreciate your business! Thank you for your thorough review and ultimate favorable rating. We always enjoy hearing about our guests experiences. You're correct, our people in the breakfast bar are the bomb! They honestly love taking care of people. Thank you again, and we look forward to a return visit so that we may serve you again. Bests, Jim

"Nice and comfortable hotel close to downtown"

4
01/12/2017

Hotel was nice, clean and less than 2 miles from downtown. Staff was very nice and helpful. Price paid was reasonable for what was offered. A hot very good breakfast was included in the price. Would definitely recommend to any traveller visiting Hot Springs.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear greensboro71, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Southern Hospitality"

5
28/11/2017

The staff was very friendly. There was a variety of breakfast items available and all was appetizing, room was very clean and bed was comfortable. ( I plan on asking about the pillow brand so that I can purchase one for home). The hotel was under construction for updates at the time of our visit but was never an issue. Convenient location from Casino and downtown. Best Value in Hot Springs!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 661shainab, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. It's always nice to learn that we are exceeding the expectations of our guests. We look forward to your return visit so that we can serve you again. Bests, Jim

"Very satisfied"

5
28/11/2017

I was extremely pleased with our stay. The bed was great, the cleanliness of the room and grounds was excellent and the breakfast was fantastic. The great price for the room was an added bonus. Definitely stay here again!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear X8127CSpauln, Thank you for staying with us, we appreciate your business! I also appreciate your kind words, especially about our staff, they try very hard to please everyone. I'm glad that you enjoyed your stay and we look forward to serving you again on your return visit. Bests, Jim

"Home away from home and First Class Service"

5
27/11/2017

My husband and I have stayed at this location in the past during the holidays and we continue to be impressed with the excellent service from the hotel employees. The breakfast was delicious, its hosts were welcoming, warm and helpful- thank you Alisa, John and "Sam" (Ellawese), who were constantly checking in to make sure we knew where everything was, if we needed anything, they would immediately respond and took our trash when we finished our meal. I received better service than I do at most restaurants. Where would you ever be able to have waffles made for you? No other hotel I have ever stayed at. The breakfast also has the BEST cinnamon rolls and biscuits/gravy I've had....I have to be honest. The service and breakfast meals are what brings us back. You won't be disappointed at the assortment of food selections. The service, especially during the holidays, is something to be amazed by. Their attitude, professionalism, attentiveness, thoughtful care and positive energy was greatly appreciated. Comfortable and cozy stay in the room. Good water pressure, large fridge at no additional charge and comfortable beds. We were extremely happy with our stay. Strongly recommend anyone to stay here. Felt right at home and this certainly is a place you can call a "home away from home". Check-in and check-out was extremely quick.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear TrishkWalsh, Thank you for choosing us as your place to stay when visiting Hot Springs, we really appreciate your business! We love hearing directly from our guests and appreciate you mentioning our staff...they do work hard to make everyone's stay pleasant. We all look forward to taking care of your needs on every visit you make to Hot Springs. Bests, Jim

"Across the street from Oaklawn"

3
27/11/2017

If it was summer, this would be been an awesome place. There was a pool and a grassy area with picnic tables. Even, though it was October, my kids decided to attempt a swim anyway, because the pool was still open but it was too cold that week. I booked a suite so we had room to spread out, it was clean but needed updating, their were some minor things that needed to be repaired/replaced. Breakfast was included and it was great. The waitress was friendly and helpful, even though she was by herself and it was busy.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear greatvacationsawait, Thank you for your kind words about your stay, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well. We are currently undergoing a complete renovation. Maybe next time we will deserve your 5 circle rating. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Room OK, Breakfast GREAT"

3
26/11/2017

For the price, I don't think the room lived up to what we paid. I expected much better for the price and for a Best Western. The rooms were very outdated and it was a step up from a Motel 6 for twice the price. However, the breakfast was AWESOME!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear cathycI9633GW, We truly appreciate your review of our business. It is always most rewarding to hear directly from our guests. Please come back and visit us soon so that we can earn your 5 circle review. Bests, Jim

"Great Hotel! Amazing Staff!"

5
21/11/2017

The hotel is your typical Best Western. What makes the experience amazing is the staff. Alisa and John do an excellent job with the free breakfast in the morning and have excellent customer service. They accommodate dietary restrictions as well with gluten free, non dairy and vegetarian options. Alisa and John really made the experience worthwhile and if I were to come back I would stay at this hotel again just for them.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear asharma1213, Thank you for your very positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Jewel of a Hotel"

5
20/11/2017

Don't miss breakfast. The staff here want to go out of their way to make your experience enjoyable. I'd stay here again anytime of year. Constant maintenance, good beds, clean, friendly, great location, safe, quiet.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Katherine B, Thank you for choosing to be our guest and for your kind rating of the Best Western Winners Circle. It is always a great pleasure to hear directly from our guests about their experiences. We look forward to your return visit! Bests, Jim

"Great stay! Wonderful Breakfast!"

5
17/11/2017

We stay at The Winners Circle at least twice a year. It is always clean and staff is very friendly! We love Donna and her staff in the breakfast area. They make the best breakfast and homemade cinnamon rolls. Donna, Elise and Sam are all so sweet and friendly. Love staying here! Great location to everything! Across the street from Oaklawn Horse Racing!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear pjsplace5, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Great hotel with a super staff"

5
15/11/2017

This hotel is only a short distance from the historic downtown area of Hot Springs, Bath House Row and Hot Springs National Park. Still, there is easy access to US 270 and other highways. Our check-in took only a few minutes, handled in a friendly, professional manner and we were on the way to room 109 which overlooks the pool square from the upper floor of the northern building. Plenty of parking spaces and, except for the entrance, the entire property is fenced. Good security point for the automobiles. Our room was cool and clean and simply huge. What a great surprise for us. I didn't think we would find such a nice setup in Hot Springs but we did and we loved it. Everything in the room worked as designed and there was plenty of water pressure and ample hot water. The bed was very comfortable and we had so much room for our luggage and other bags of stuff. I wish all of our hotel rooms could be like this. To top it off, the rooms are being upgraded with new furniture; it was being offloaded from the truck on the day we checked out. Every staff member we encountered was cheerful, friendly and professional. Hats off especially to Donna and Alisa for their friendly demeanor and their amazing abilities to keep the breakfast room running like a 5 star restaurant. If a guest wants a waffle here, Donna or Alisa makes it for them and delivers it to the table. The dining area is large but it can fill up on weekend days. We shared our four-place table with a nice couple one morning. All of the food items were standard but delicious. The scrambled eggs were tender and moist, the sausage was cooked properly (well done) and had a wonderful taste. The sausage gravy was wonderful as well. There are even home made sweet rolls served (if you get there early enough). We really liked having breakfast here. This location is without a doubt one of the best properties that we have stayed in in the last few years. We are already talking about returning for another stay. Well done!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear lonestarlizard, Wow! What an awesome and thorough review! We deeply appreciate your very positive review of our business. We are very pleased that you had a pleasant experience while being one our guests. It is always most rewarding to hear directly from our guests. Please come back and let us take care of you again. Bests, Jim

"Great value"

5
14/11/2017

Alisa bakes the best homemade cinnamon rolls. She is friendly & a lovely person. Rooms were clean & beds were comfortable. Located in the center of hot springs and close to all activities & sights. Got a great room @ an excellent price.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear A2740ZPevas, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"This is a 5 star hotel across from oak lawn!"

5
11/11/2017

They have a wonderful staff, An amazing 5 star breakfast!!! Nice rooms and great accommodations!!! My husband and I have had a great time and would choose this hotel again. Right across from oak lawn perfect for the races!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Jennifer U, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We also appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and please come back to visit us again. Bests, Jim

"Hot springs Ar. get away"

5
11/11/2017

My husband and I stayed the night at this motel. Nice spacious room. Very friendly and helpful staff. Room was very clean we had an out door balcony for 2 with a king size bed. We had full breakfast the next morning. Food was very good. Biscuits sasuage gravy, scrambled eggs , potatoes and sasuage patties with coffee. Everything was very good and I would stay here again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Karen M, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Good deal"

4
11/11/2017

Friendly staff. Clean rooms. The full breakfast is a full breakfast and the food was pretty good. I have no complaints. For a 2.5 star hotel it's easily on pat with 4 star places I've stayed in. I have no negative comments about the hotel it's self. The only thing is the main highway is really close so you can hear traffic. The location is good though fir the historic downtown attractions. Good experience.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Mike M, Thank you for your kind words about your visit, I appreciate it. Thank you for taking the time out of your busy schedule to tell us about your experience. Come back and visit us again real soon. Bests, Jim

"Smelly Rooms"

2
06/11/2017

Rooms had an old musty smell that left you wondering what was in the room prior, no shower curtain and shower head would not work. Lots of people hanging around outside of the rooms which made an uncomfortable atmosphere if you needed to step outside at night or by yourself.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear joekellia, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business. Please know that the issues you had are not common and should not have occurred. Steps are being put in place to try to make sure that it doesn't occur again. Please stay with us again the next time your are in the area and give us another chance to earn a 5 circle rating as well as your business. Bests, Jim

"Needs updating "

3
04/11/2017

Friendly helpful staff, clean, good night sleep, and a good breakfast. My only complaint is the chairs, and the 12 inch commode bowl, which is not designed for average size guys, much less big ones. Who wants their junk touching strange porcelain?

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Boyd B, Thank you for taking the time to tell us about your stay, we truly appreciate your business! It is always a great pleasure to hear how we are serving our guests. We are undergoing a complete renovation so hopefully next time we will deserve your 5 circle rating. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Great place to stay"

5
03/11/2017

Close to downtown and major roadways. The staff was friendly and the ladies that fixed the breakfast were helpful with the small children in our group. Rooms were clean and building was well maintained. Will stay here again on my next visit. Family suite was prefect for our group.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear L8547BVmelissab, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

"A place to stay"

4
03/11/2017

Staff very nice and helpful. Bed was uncomfortable and I felt itchy but it looked clean. Breakfast was awesome. Very convenient location to the horse track and casino. That was the main reason for choosing the hotel.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear marjeniat, Thank you so much for your recent visit and subsequent wonderful praise. Feedback from our guests is extremely important to us. We greatly appreciate you taking the time to share your comments. Thanks and please come back and stay with us again. Bests, Jim

"Good Clean Place"

4
02/11/2017

Nice room with everything you need for a nights stay. My wife and I felt very safe. Good location in the middle of the city. The breakfast and the woman, Alisa, were great. I will stay here again just for that reason . The fresh made cinnamon buns were perfect. Alisa and her husband were delightful and friendly and made the whole stay worth wild. If you stay here do not miss the breakfast.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear dandlwilliams1, We truly appreciate your very positive review of our business. We are very pleased that you got to enjoy our staff, we think they are pretty great! It is always most rewarding to hear directly from our guests. Please come back and visit us soon and often. Bests, Jim

"THE BEST BEST WESTERN EVER!!!!"

5
01/11/2017

It was the best best western that I have ever visited. The employees were very polite and courteous. The employees made you feel like family and like you were at their houses. The breakfast and the staff were amazing, I really felt like I was at my grandparents eating homemade biscuits and waffles.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear kimberlyhN301FM, Thank you so much for your recent visit and subsequent wonderful praise. Feedback from our guests is extremely important to us. We greatly appreciate you taking the time to share your comments. Thanks and please come back and stay with us again. Bests, Jim

"Enjoyed stay!"

4
29/10/2017

To be honest, I didn't really know what to expect after booking over the Internet for a two night stay. I'm pretty tight but appreciate a good room with reasonable accomodations - this is exactly what I got. Room was clean and as advertised. Breakfast was much better than normal. I will certainly give this hotel every consideration upon my return to Hot Springs.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Willard E, We truly appreciate your very positive review of our business. We are very pleased that you got to enjoy our full breakfast buffet. It is always most rewarding to hear directly from our guests. Please come back and visit us soon and often. Bests, Jim

"Huge room and small bed"

4
28/10/2017

We got an apartment with several rooms. Huge size, but only a queen size bed, though we told hotels.com that we were traveling three persons (one baby). Great interior and clean surfaces. Ok breakfast, with large selection, though the quality of the food could be better.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear jernhesten, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your favorable rating. I'm not sure what your told hotels.com, but the best place to make your reservation is always on the brand website. That way you for sure know what you are getting. All of our rooms have either one king size bed or two double size beds, we have no rooms with a queen size bed. Thank your for your stay, we do truly appreciate your business! Please come back and stay with us again for we look forward to serving you. Bests, Jim

"Great place"

5
27/10/2017

This hotel was a great place great prices also room was clean whenever I go back I will stay here again and Tera & Briggitt was outstanding very friendly and they have smoking rooms they made sure we new about breakfast gave us a discount booklet also

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Laura N, Thank you for your very positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Great breakfast!"

3
26/10/2017

This place was okay but I have to say the breakfast was extraordinary. There is a woman who gets there at 4 a.m. and bakes the most delicious cinnamon rolls from scratch. She will also whip you up a waffle if you ask.

"Hot springs trip"

5
24/10/2017

We were traveling by motorcycle and chose this hotel for our base while we road the wonderful roads in this area. The hotel is located on one of the main roads in and out of Hot Springs and this gave us a great way to exit and enter the city after a day of site seeing the area attractions. We would chose this site if we should travel to Hot Spings again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Stanley C, Thank you for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

""Hog" Heaven"

2
24/10/2017

Smelly, seedy room. Not clean. Apparently a favorite of bikers and their fat babes. About a dozen checked in each day of my stay. They all love to make as much noise as they can with the revving of their "hogs".

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Sharon W, Thank you for taking the time to tell us about your stay, we truly appreciate your business! It is always a great pleasure to hear how we are serving our guests, your comments are no different. All feedback, good or not so good, makes us better. Hopefully next time we will deserve your 5 circle rating. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Need to be cleaned better"

2
24/10/2017

People need to be friendly at check in and smile. Rooms need to not have mold. We paid to much for this room to have mold in it. The best part of this stay at this hotel was breakfast. the lady in there was very nice and friendly and the food was awesome.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Regina K, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We always like knowing about our guest experiences and yours is no different. Please know that your experience is not typical. Obviously, had we known we would have gladly offered you another room. If you are ever in town again I would like to invite you to come back and stay with us again and receive out usual "Best" experience. Bests, Jim

"Wish all Best Westerns were like this one!!"

5
23/10/2017

Awesome breakfast! Lady who tends to breakfast is fantastic, caring, and super attentive. Wonderful but limited supply of cinnamon rolls, so skip the sleep in option and get to breakfast early if you want one. She makes them from scratch early so she can't just fix more when necessary. They are superb! Office staff - super friendly. Clean surroundings. Pool looked very clean. Room was clean and fresh.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear DebbiePorterOK, Thank you for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"Winners Circle BW is Great!"

5
18/10/2017

The Winners Circle BW is an awesome place to stay in Hot Springs. We really enjoyed the Hot breakfast and the really nice and helpful staff. The front desk staff were very friendly and helpful. The hotel is conviently across the street from the Oaklawn facility.

"Loved our stay!!"

5
18/10/2017

The staff was so helpful and friendly. My hotel bed was SO comfortable! The breakfast was great, the room was clean, and we felt very cozy and safe. I cannot comment enough on the wonderful staff. They were quick, and so patient with my friend and I. They were there to help and made us feel so welcome and like they truly cared about us.

"A great place to stay"

5
17/10/2017

This is outstanding accommodation. definitely one of the best motels we stayed in during our recent trip to the USA. The rooms were nice and clean and the bed was comfortable. The staff at check in and check out were friendly and obliging and were happy to help with any questions we had. The complimentary breakfast was tasty and Alisa was very nice. She greeted us with a smile as we sat, showed us where things were in the dining area and pointed out things on a map that may interest us. Thank you Alisa for giving us a great start to the day. I would have no hesitation in recommending this establishment to anyone staying in the Hot Springs area.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear ramadaga, Thank you for your very positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Hospitality was WOW!!"

5
16/10/2017

This is an older facility, but has been recently redone. The hospitality was through the roof starting with Mary at the front desk. My husband and I were on our motorcycle and she gave us a cleaning cloth and a "motorcycle" discount. The room overlooked the pool and had a balcony. Smaller room, but was clean. The free breakfast was out of this world. Their motto is "If you leave hungry, it's your own fault." We did not get to experience the cinnamon rolls, because they were in between batches, but everything else was very good and the ladies there were so helpful. We would definitely stay there again. It is right across from Oaklawn Raceway and very close to the downtown bath houses.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Annie B, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We also appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and we look forward to your return visit. Bests, Jim

"Outstanding Hospitality!!!!!"

5
14/10/2017

We were traveling from San Antonio, TX and this was to be our first stay on our way back to Michigan. The accommodations were to our satisfaction and the room requests we had made made our stay. Our breakfast was outstanding and Alisa was most courteous and friendly and addressed all of our breakfast needs making sure we had what ever we needed! She even got us maps, from the front desk, and explained them to help us getting around town! The front desk was extremely helpful as we got in late that night and gave us a great walking distance restaurant for pizza! The next day we checked out but didn't even make it out of Hot Springs as our vehicle broke down and we needed to stay over night for repairs, went back to the Winners Circle and they made arrangements without any problems for another night. The hospitality was top notch by all!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear DougBarb G, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Bests, Jim

"Great stay"

5
09/10/2017

Great location and convient to everything. Courteous staff and very helpful. They answered all questions and concerns. Room had a great mattress/bed & breakfast was wonderful. Handicap room was not available. Wish hotel had more walk in showers.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear waynea617, Thank you for your kind words about our staff, I appreciate it. We are always glad to help...thank you for taking the time out of your busy schedule to tell us about your experience. Come back and visit us again real soon. Bests, Jim

"Good for the price"

4
09/10/2017

Really great price. Clean room. Nothing special but fine for our needs. I like softer beds but ours dipped in the middle a little and gave no.support so I woke up with a really sore lower back. Pretty good breakfast; eggs, bacon, sausage, potatoes, biscuits and gravy etc.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear tamsea, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

"Excellent service"

5
06/10/2017

Our stay at Best Western Winner Circle in Hot Springs was excellent, we checked really late, but the staff checked us in promptly. At breakfast time next morning, Donna was very attentive and made us feel welcome.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear mercedese782, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing directly from our guests, thank you for your kind comments. Please come back and visit us again. Bests, Jim

"Overnight-would have liked to stay longer"

5
05/10/2017

Very pleased with the whole experience. The room was clean and smelled good. The beds were comfortable and the bathroom was clean. They had a medium sized refrigerator with a small freezer, just right for my ice packs.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Amanda K, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"Great place!"

4
05/10/2017

We had wanted to stay at the historic Arlington, but read some very poor reviews. After seeing a review about this place, we chose to stay here and I'm so glad we did. It was a straight 5 minute drive into downtown Hot Springs. It was very clean and all of the staff were friendly and professional. The ladies in the breakfast room were so kind, helpful, and brought a smile to everyone's face. The breakfast was excellent. Great selection of hot food. Even though the hotel room doors open to the outside, we felt very safe; we didn't hear noice from the parking lot once. My only critics statement was that we didn't have a towel mat for the bathroom or bottles of soap and shampoo, but at that point in our trip I was too tired to call down and ask, and we had brought shampoo with us. But I'm sure they would have been sent to the room promptly if I had reached out.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear evelyns82017, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Best Western as always above-the-rest in this price range ... PLUS a fenced dog park on the property!"

5
03/10/2017

My husband, I and our dog stayed for two nights while we visited Hot Springs National Park. The staff were courteous, and went out of their way to let me know there was a dog park on the property. What a great idea, and this one was perfect. Double-gate to ensure escape artists stayed in the park; beautiful grass with bushes around the perimeter; and a lovely round concrete bench in the middle for the dog owners to sit under an umbrella for shade. Such a treat for both dogs and dog owners to have some off-leash time. Of course the room was clean, comfortable and quiet - just what we've come to expect from a Best Western. This one is just a bit better than the rest.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear snipe_777, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! We love hearing directly from our guests. Thank you for mentioning our Dog Park facility, we get a lot of great compliments on it. I'm glad that you enjoyed your stay and we look forward to serving you again in the very near future. Bests, Jim

"Awesome breakfast!"

4
02/10/2017

This place is very nice Motel with an awesome breakfast and hostesses at the breakfast. Literally homemade cinnamon buns and many other delicious treats (nothing microwaved that I could see). Never ran out of anything for more than about 2 minutes. The rooms were nice but standard. The pool was nice after our 9.5 mile hike, but it is not heated and there is no hot tub. This Motel appears to be a favorite among older bikers (front desk mentioned it and we saw at least 10 motorcycles with 50+ year old riders). The people were awesome but those motorcycles make some noise in the AM. Don't get me wrong, it is not a Motor Cycle Club hangout - they did not wear colors and many did not seem to know each other, just seemed a popular place for them (probably because of that amazing breakfast). The Motel is about 1.5 miles (or so) out of downtown - quick drive but too far to walk for many people. BTW - eat dinner at Rocky's next door - it was awesome pizza!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear ScottCalder, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. It's always nice to learn that we are exceeding the expectations of our guests. We look forward to your return visit so that we can serve you again. Bests, Jim

"hot Springs"

4
02/10/2017

great place to stay close to everything quite and clean no place to potty pets track across the street convention center 2 miles away great places to eat close buy. hot springs historical district down the street

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Terry S, I would like to thank you on behalf of our entire staff for choosing to stay with us and for your favorable rating. Please come back and stay with us again for we look forward to serving you. Bests, Jim

"Refurbishment taking place"

3
28/09/2017

Not bad. Nice big comfortable bed. Didn't use pool as there were too many workmen around making it a bit off putting. How wants to sit by pool when being watched over by workmen? There is a lot of refurbishment going on but we didn't get a new room. Breakfast was good. Location good, only a few minutes drive into town. Decent restaurant next door. Overall not bad value midweek.

"Great Location and Cinnamon Rolls!"

4
28/09/2017

Undergoing renovations, the updates that are done so far look to make it a great pick when all is finished. Awesome homemade cinnamon rolls at breakfast, not to be missed. Really nice breakfast room. Room appointments are nice and a great value for the price point.

"Good experience"

3
27/09/2017

Beds are very comfortable. Air conditioning workined great. bathrooms very clean and water pressure was good. Room itself was a little musty. Breakfast was wonderful!! Donna is a great employee. She made sure we were all taken care of, made our waffles fresh as we entered, and was enjoyable to visit with.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear jackiemF945MJ, We truly appreciate your very positive review of our business. We are very pleased that you got to enjoy our staff, we think they are pretty great! It is always most rewarding to hear directly from our guests. Please come back and visit us soon and often. Bests, Jim

"Breakfast"

5
26/09/2017

The breakfast was great!!! There was such a variety of food and it is made fresh! Donna had such great service. I really enjoyed it! I stay here a lot and I will definitely be coming back and I will make sure to eat the breakfast every time!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear KaylaMcDonough, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing directly from our guests, thank you for your very kind comments. Please come back and visit us again. Bests, Jim

"Enjoyed our stay"

5
25/09/2017

WE only had time to stay one night. Close to Hot Springs National Park. Breakfast was very good. Room was clean. No issues with staff, they were very friendly. Room was a little small but no big deal since I was not in it much. On the main road but the car noise was not a problem. Would stay again

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Linda T, Thank you for your very positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Great deal in Hot Springs motel"

5
21/09/2017

Motel was very clean with friendly attentive service. Our room was basic but very clean. Remodels were in progress but were unobtrusive during our visit. The breakfast included with the room was the best I ever had in more than 40 years of travel. Every item was fresh and tasted great, not the normal hotel breakfast. Service was top notch and friendly.

"Good place to stay"

5
21/09/2017

The rooms were nice and clean easy to get downtown and if you like to gamble it is right across the street. Breakfast was very good with a number of hot and fresh items which included homemade cinn rolls Would stay here again

"Location and pricing are the pros"

3
20/09/2017

Located directly from the casino and a short ride from downtown made this experience acceptable. The room left a little more to be desired but you get what you pay for and we were only in town for one night. I'd probably stay somewhere else if I had to do it over again but it could have been far worst. It was clean and provided lodging needs... not wants.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Kevin S, Thank you for taking the time to tell us about your stay, we truly appreciate your business! It is always a great pleasure to hear how we are serving our guests. We are undergoing a complete renovation so hopefully next time we will deserve your 5 circle rating. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Nice location"

4
19/09/2017

Hotel is right across the street from Oaklawn Racetrack and Casino. Breakfast was great with wonderful staff. Unfortunately the hotel is a little to far to walk to restaurants, otherwise it is a great location

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear B1063DIedwardc, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. We look forward to your return visit. Bests, Jim

"Enjoyed the Pool and Breakfast "

4
18/09/2017

My family stayed 2 nights. Staff in the breakfast room were friendly and helpful. They had biscuits and gravy in the breakfast room which my 8 year old enjoyed. My kids both enjoyed the pool. They had towels for the pool nearby. Just wish it would open a little earlier so they could spend a couple hours in there before checking out. Was happy that the dead bolt on the inside of the door was high enough that my 3 year old couldn't reach to try and escape from the room (first place we've stayed that we didn't have this problem) the rooms themselves were comfortable enough I've read they will be upgrading things soon which is great. Can't wait to come back when they do as that will boost them up to a 5. I knocked a star off for appearance of rooms/cleanliness. The other thing was annoying was we had to park far away from our room because everyone used up all the parking spots. They may consider assigned parking in the future?

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Amy F, It was a pleasure to have you as one of our guests again and we hope to have the same opportunity often in the future. We appreciate your kind words about our facility, our breakfast, and how you enjoyed your visit with us. Thank you for your support and we look forward to serving you again very soon. Bests, Jim

"Won't stay anywhere else in Hot Springs!!"

5
14/09/2017

First... Alisa and John are the most amazing, friendly, and hard working people I have ever met. The best part is that they rock the breakfast buffet like no others! When I checked in and was told they were known for their breakfast, I didn't believe it. Alisa and John made me a believer!! The hotel itself was super clean, had very friendly staff, and has won me over. I won't stay anyplace else in Hot Springs!!

"Great"

4
14/09/2017

Very nice place to stay. and close to race track. Right across the street. I stay here when I am in Hot Springs. the main reason being when I lived in Hot Springs I did a lot of work for the previous owners. Stay here.

" Classic"

5
13/09/2017

This hotel is well kept and clean. The grounds are lovely. It's older, but perfectly fine because it's kept up. The staff is friendly and out-going, particularly in the breakfast room. There you can get hot and cold selections including almost famous homemade sweet rolls. The hotel has a great location. The back building is away from street noise, but the inner walls are rather thin. The beds are comfy. It's not fancy, but quite nice.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear FSTriptych, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing directly from our guests, thank you for your kind comments. Please come back and visit us again. Bests, Jim

""Winners Cicle" was a winner!"

4
13/09/2017

Spent a couple of days in Hot Springs to explore the only urban National Park. Winners Circle was close to downtown Hot Springs and on the same street as the National Park. The room was a nice size, the beds extremely comfortable, the pool inviting, the breakfast great, and the staff made us feel like welcomed family. An additional perk of the hotel is that it is next door to the best Chicago Style Pizza in Hot Springs ... and probably all of Arkansas. Run by former Chicagoans who know what they're doing!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Steve B, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. We look forward to your return visit. Bests, Jim

"Breakfast was good!!!"

4
11/09/2017

I stayed one night. The property is dated (but they're renovating). Located across the street from a casino and horse track. Room was very clean. Walls were very thin, and I got awakened to the sound of Harleys rumbling outside my door. The best thing about this place is the breakfast!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Kirk M, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you enjoyed the clean room and hot breakfast buffet. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Awesome staff"

4
07/09/2017

We were very pleased with our stay. The staff went our of their way to be friendly and helpful. The breakfast food was hot and fresh. They had plenty of room for our vehicle and trailer. We will definitely stay here again.

"The breakfast"

3
06/09/2017

The breakfast was excellent, and for that it is worth the stay. The room was clean but had a very old musk smell and the bath tub can use some work along with the maid service. I may try it again. Maybe

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear annaeL5211SC, Thank you for taking the time to tell us about your stay, we truly appreciate your business! It is always a great pleasure to hear how we are serving our guests. Hopefully next time we will deserve your 5 circle rating. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Great time"

5
05/09/2017

I was overall very satisfied with my stay at the best Western in Hot Springs Arkansas. I appreciate the friendliness of the staff. There was plenty of parking. My wife and I rested very well. I will return.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear L2394TRstephenm, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

"Great big breakfast!"

5
04/09/2017

Best motel breakfast on the road. Huge variety of hot and cold foods, fresh fruits, pastries, eggs, fresh hot waffles. All attended by the hardest-working, cheeriest two women you can imagine. Breakfast room clean and bright. Stayed 3 nights, was consistently good. All thumbs up.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Kelly B, Thanks for choosing to stay with us, we truly appreciate your business! Thank you for your thorough review and ultimate favorable rating. We always enjoy hearing about our guests experiences. Thank you again, and we look forward to a return visit so that we may serve you again. Bests, Jim

"A Must Stay in Hot Springs."

5
04/09/2017

Excellent Location for the Horseracing Motel across the road from Oaklawn, Clean Throughout with great Breakfast and extremely friendly Staff. " A must Stay " Also adjacent to the Casino where Al Capone came from Chicago to Gamble

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Patrick T, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. It's always nice to learn that we are exceeding the expectations of our guests. We look forward to your return visit so that we can serve you again. Bests, Jim

"Great Place"

5
28/08/2017

This is a nice clean place to stay, the office staff is very friendly...the room was nice, quiet and clean....they serve an excellent breakfast....free WiFi and parking....it is just across the street from the Oaklawn race track .....we will definitely be staying here again and again....

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Mary D, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Great Stay"

5
28/08/2017

Stayed here many times over the past 20+ years. The owners consistently upgrade and remodel to provide all the modern conveniences. A lot of places sell the "old, fill in the blank, style" but not here. They have a nice sized fenced in pet area, a car care area where you can clean the bugs off the windshield or wash the whole car, if needed. Really good breakfast with homemade cinnamon buns; the waffles were popular as well. All interactions with staff were pleasant. Will definitely stay here again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear John B, Thank you for choosing us as your place to stay when visiting Hot Springs, we really appreciate your business! We love hearing directly from our guests and appreciate you mentioning our staff...they do work hard to make everyone's stay pleasant. We all look forward to taking care of your needs on every visit you make to Hot Springs. Bests, Jim

"Experience of our stay"

5
27/08/2017

This was a great experience for us as this is our 2nd trip to Hot Springs and we stayed at this Best Western both times. The people are a great help in finding the things we needed while in town. We will stay on our next trip there as everything is close to there.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear jant861, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"Dusty odorous"

2
27/08/2017

Dusty odorous room. Stained tub. White piled dust along the entire carpet line. Old stained furniture. Clerks and kitchen crew were very pleasant. Management and maintenance staff rude. Location was ok.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear H6289RPlisaj, Thank you for choosing to stay with us, we appreciate having you as one of our guests! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. Thank you for sharing your experiences with us for we feel like it makes us better. We are undergoing a complete renovation that will begin in two weeks. Please come back and stay with us again. Bests, Jim

"Disappointed"

1
25/08/2017

I stay a lot in hotels and have never complained before. I realize things happen like the tv not working for example but I do expect to be offered another room or to be compensated to any degree upon check out. Not to mention the old dog food laying around the room. Nothing at all was done

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear K5432HLjamesm, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We always like knowing about our guest experiences and yours is no different. Please know that your experience is not typical. Obviously, we would have gladly offered you another room. If you are ever in town again I would like to invite you to come back and stay with us again and receive out usual "Best" experience. Bests, Jim

"Best breakfast!"

5
24/08/2017

What with its location (great local bars and music), comfort (the double-beds are lovely and our room was clean), and price (cheaper than you'd think) this has been the best hotel we stayed during cross country travel. AND Alisa makes hands down the best hotel breakfast!! Would stay again!

"Awesome Staff, Comfortable Bed"

4
22/08/2017

You can tell that people like this hotel as it was sold out later in the evening. Breakfast staff were awesome. Bed was comfortable. For the value/cost it was well worth it. Loved the pool in the evening (100 degrees during the day and sure needed it).

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Debra M, Thank you for choosing us as your place to stay when visiting Hot Springs, we really appreciate your business! We love hearing directly from our guests and appreciate you taking the time to tell us about your experience. We all look forward to taking care of your needs on you next visit to Hot Springs. Bests, Jim

"Just ok"

2
21/08/2017

It's just an average motel, with a decent breakfast. Apparently they don't have maintenance? First use of toilet (just pee) it Wouldn't go down & would have overflowed if I didn't shut the water off, the first call to the front desk, we were told "if I can find a plunger you can come get it because I'm the only one here". The next call we were told no plunger maintenance was called, finally an hour after the first call we have a knock on the door. It was the front desk woman carrying a plunger. She hands it to my husband, tells him to just leave it in the room & walks off!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear melissawH5123OU, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We always like knowing about our guest experiences and yours is no different, it makes us better. I'm sorry that we didn't exceed your expectations. I hope that the next time you are in town and need lodging that you would allow us another chance to do so. Bests, Jim

"Best Western a Winner"

4
21/08/2017

We stay at the Best Western on Crntral Ave whenever we visit Oaklawn. The location is super. Our room was excellent. Large, clean, and the king bed was outstanding. This hotel was a bargain during our last stay. Discounts for AARP, seniors, or vets.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Linda C, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"The beds and breakfast staff"

3
17/08/2017

I was disappointed when I arrived because I thought this was walking distance to Bathhouse row. Its not. It is across the street from Oaklawn race track. This is an old hotel. The rooms have been renovated and the beds are comfy but the whole door thing(a sign saying to lock latch) kinda scared me. Luckily we had rooms in the rear of the hotel where it was quiet. I realized once I had gotten into my room that the sitting area next to TV was dirty. There was hair and small indian beads scattered. I was traveling with my older parents and they would not have wanted to change hotels again so I just stayed the one night we paid for. The best part besides the beds is the breakfast. The lady working there is basically waiting tables at breakfast and the cinnamon rolls are delicious.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear funmamabear, Thank you for choosing to stay with us, we appreciate having you as one of our guests! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. Thank you for sharing your experiences with us for we feel like it makes us better. Please come back and stay with us again. Bests, Jim

"Unexpected Gem!"

5
16/08/2017

When we first pulled in to the parking lot, I was afraid I had made a mistake. At first glance, I thought that everything was spread out too much. But those fears were put to rest when we checked in. The staff was friendly and helpful. She went above and beyond to make us feel welcome. The pool is located in the middle of the complex, and what a welcome relief after driving 9 Hours! The breakfast room is beautiful, clean, well stocked. The breakfast staff was so kind and Attentive! The breakfast was very tasty also! And let me say this about the room...it is SPACIOUS and luxurious! The bathtub and toilet is seperated from the sink area, which is terrific for ease of multiple people getting ready at the same time. The location of the hotel is great...right on the main road. Now, we were hungry, but sick of driving. The front desk hostess recommended Rocky's Corner. It is a very short walk (less than 1/2 a block) from the hotel. Remarkable! They home make their pastas and pizza dough. Their home made Italian dressing is out of this world. We had the lasagna, salad, and hot wings. Just Terrific! Worth the trip just for the hotel stay alone!

"Exceptional breakfast"

5
16/08/2017

Donna provided her own home cooked breakfast pastries and they were delicious! She really went above and beyond to provide exceptional service. We highly recommend this Best Western and will definitely stay there again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear B4771CUjeand, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Bests, Jim

"Great place to stay. Nice staff. Great breakfast. A PLACE YOU CAN FEEL AT HOME. WILL TELL EVERYONE OUR NICE STAY"

5
16/08/2017

We had a very nice day. The breakfast was outstanding. We will tell everyone about this wonderful place here in Hot Springs Best Western is an excellent place to stay got a great night's sleep. The staff was very helpful in kind we will stay again

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 248alland, Thank you for your staying with us and for your kind words about your experience with us, we truly appreciate your business! We love hearing about our guests experiences. Please come back and stay with us again for we love to serve our guests. Bests, Jim

"Loved it!"

5
15/08/2017

My husband and I had the pleasure of staying two nights at Best Western in Hot Springs Ark We loved it and plan to go back the breakfast was awesome and so was the service the waitress make sure you have what you need they were very polite the grounds are well keep clean rooms and lovely balcony no complaints.They even have homemaid Cimanon Rolls which were very good.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Lisa H, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

"Perfect"

5
03/08/2017

We had a great room. It was very clean, rates were competitive with other places in the area. Loved the swimming pool, however would have been appreciated if parents watched their children while in the pool area.

"Cheap motel"

2
02/08/2017

The room seemed very dirty sheets did not fit the bed with her stains all over the chairs in the room and everything seemed like it had a sheen on at the pool was not very clean and either lots of things floating in it and lots and lots of hair and gross down by the drain

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear G2997BTians, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We always like knowing about our guest experiences and yours is no different. Please know that your experience is not typical. If you are ever in town again I would like to invite you to come back and stay with us again and receive out usual "Best" experience. Bests, Jim

"Awesome stay!"

4
02/08/2017

This property is by no means a new build but the owner does a very good job of keeping it in good working order. The staff are all awesome!!! The breakfast area was clean, orderly and fully stocked each morning with no waiting for food to be restocked.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear wheelem, Thank you for choosing us as your place to stay when visiting Hot Springs, we really appreciate your business! We love hearing directly from our guests and appreciate you taking the time to tell us about your experience. We all look forward to taking care of your needs on you next visit to Hot Springs. Bests, Jim

"How is this ranked #3?"

2
01/08/2017

I picked this hotel because it looked fairly close to the historic area and we were just staying for one night. My husband is a BW Rewards member and we stay at BW's all the time. This place looks totally sketchy and feels completely run down. The room was dark, tiny and noisy. The one saving grace was that the breakfast was outstanding.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Donna B, Thank you for choosing to stay with us, we appreciate having you as one of our guests! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. Thank you for sharing your experiences with us for we feel like it makes us better. Please come back and stay with us again. Bests, Jim

"BW Winner's Circle"

5
30/07/2017

Kenny Loggins concert with stay at Best Western Winner's Circle. Very convenient to the venue. Family king suite room was very nice and comfortable. Full, hot breakfast had lots of variety and was very satisfying. We'd love to stay again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Joseph H, Thank you for choosing to be our guest and for your kind rating of the Best Western Winners Circle. It is always a great pleasure to hear directly from our guests about their experiences. I'm glad that you enjoyed the concert and the convenience of being right across the street for your stay. We look forward to your return visit! Bests, Jim

"OK"

3
27/07/2017

It's was a ok stay.. The appearance from the outside was just OK. The room was ok but could use a deep clean and dusting. Everyone was nice and the pool area very clean. It's right across from the Horse track if that interest anyone.

"Hot Spring Ark. Vacation"

5
26/07/2017

We went to visit the Hot Spring area of Arkansas and to use it as our home base. The people at the hotel were friend and always will to help in anyway they could. The rooms were very clean and the breakfast was out standing. The breakfast bar had a wide selection of foods for breakfast and the temperature was right for each selection. We greatly enjoyed our stay and would return to this hotel if visiting the area again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear carolinee164, Thank you for choosing to be our guest and for your kind rating of the Best Western Winners Circle. It is always a great pleasure to hear directly from our guests. I'm glad that you enjoyed your stay. Please come back and stay with us again! Bests, Jim

"Short Vacation"

5
24/07/2017

This is an older hotel/motel, but it was clean and neat and the bed's were very comfortable. The staff was outstanding. It's closer to the race track than the Historic Downtown area, but it was a nice place to stay.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 183janicej, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Spa weekend"

5
24/07/2017

Friendly and very comfortable weekend. The bed was one most comfortable in a hotel. We were able to get around the city with the map given by the front desk and their recommendations for eating. Loved our stay. Hope to repeat this weekend when it is cooler and also with the horses are running on the track across the street.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear F1212LPlindar, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. We look forward to your return visit! Bests, Jim

"Surprising"

4
24/07/2017

We stayed in the "family suite"-- we were a bit nervous when we checked in as the motel was a bit run down and honestly, we NEVER stay in motels... we always go for nicer resorts and hotels. But we were traveling with 6 people and Best Western had a family suite so we tried it out. It was perfect! So roomy and spacious with lots of room for everyone. It was very clean and the beds were comfortable including the hide-a-bed. And it was super affordable... a great option for a family traveling with lots of kids.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Erin M, Thank you for choosing to be our guest and for your kind rating of the Best Western Winners Circle. It is always a great pleasure to hear directly from our guests and I'm so glad that we exceeded your expectations. I'm happy that you enjoyed your stay, please come back and stay with us again! Bests, Jim

"Busy spot!"

3
20/07/2017

This is a popular location, and it always seems busy. There is a small swimming pool (which we did not use) and breakfast is available. We had to call housekeeping because the kleenex box was empty (a lapse by staff) but in general everything was satisfactory. It's an older motel, so no elevators, but we are still able to manage stairs. If you need a first-floor room, book well in advance. The further back from busy Central Avenue, the better.

"Good Motorcycle Hotel"

5
18/07/2017

My 2 friends and I stayed here in July and once again found this to be a great motorcycle hotel. They have a bike cleaning station and gave us a micro cloth for wiping down the bikes. Friendly staff, clean hotel and great breakfast. They gave us special treatment as Best Western Rewards members. We had a table and three chairs in each room, which was handy for playing cards at night. The pool was clean and well maintained.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Daryl D, Thank you for choosing to stay with us on your recent motorcycle trip to Hot Springs, we appreciate your business! I want to thank you for sharing your experiences for we do feel like that we represent a great value in the marketplace. Please come back and stay with us again, for we love taking care of your needs. Bests, Jim

"Great Place to Stay"

5
18/07/2017

Rooms are modern and updated and facilities are top notch. Breakfast items were fresh and staff very attentive to customers. We were with a group of motorcyclists and the bike wash station and provided soap, and rags was a nice thought.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Curtis W, Thank you for choosing to stay with us on your bike trip to Hot Springs, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we had everything that you were looking for. Please come back and visit again real soon. Bests, Jim

"Best Western Winners Circle is a Winner!"

4
18/07/2017

This hotel is our favorite place to stay in Hot Springs, AR. It is clean, convenient, and the hotel staff is the best! The rooms are comfortable and the free breakfast provided is very good. The breakfast staff make the experience fantastic as they are friendly and helpful. This is one of the best places in Hot Springs and we will be back to stay here again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear rpnsea, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"Awesome from start to finisha"

5
17/07/2017

Wonder place, clean, friendly safe hotel...We needed mom smoking and we never smelled the smoke from the smoking area at all!!! We really appreciate that, considering I have asthma...Accessible room was perfect!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear margarethY9413LC, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"Great place"

5
11/07/2017

We really had a nice day at this hotel. Everyone was friendly to us, from the lady who checked us in to the man who was weed eating the yard. The rooms are clean and well maintained and I believe that the mattresses are new, but if not new they are comfortable. I have decided to always look for a Best Western if there are other hotels in the area because of the level of customer service that every one of the properties I've ever gone to have given us.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear elizabethaP7960CR, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. We look forward to your return visit. Bests, Jim

"Sandra Williams"

5
09/07/2017

The folks at the front desk the breakfast bar staff housekeeping folks all were extremely friendly. The rooms were fresh and clean. Fitness center was clean. Fresh water and towels. Love Best Western.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Sandra W, Thank you for your staying with us and for your kind words about your experience with us, we truly appreciate your business! We love hearing about our guests experiences. Please come back and stay with us again for we love to serve our guests. Bests, Jim

"Low-Key Awesome"

5
08/07/2017

Very clean, very quiet rooms with comfortable beds. They have a nice pool, and a fantastic breakfast with great coffee. Super friendly locals on staff. My son wants to come back to this place any and every time we are in Hot Springs again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear LDS219, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. By the way, I like the way your son thinks! Please come back and visit again real soon. Bests, Jim

"Our stay at Best Western was sufficient."

3
07/07/2017

The staff was very courteous. The breakfast was great. Our only complaint was that the beds weren't as comfortable as others on our trip. Seniors might wake up with a backache. The room was very clean with a private balcony.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear hollylily, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"would stay here again"

5
06/07/2017

Nice clean room and a great breakfast! Would definitely stay here again. Staff was very friendly and offered assistance each time we interacted. Hotel was full, but service and quality were still very high.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear belindah172, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Awesome!"

5
06/07/2017

This is the 2nd time we have stayed in this hotel and will defiantly stay there the next time we go back. Breakfast is great! Staff is great! Love the room! Internet and pool is wonderful!! No complaints!

"Awesome Stay!!"

5
05/07/2017

My family and I had a wonderful time at this hotel. The breakfast restaurant was a plus!!! All of the staff was friendly and helpful. They all seem to enjoy their jobs. The location is close to all major attractions and the downtown area. We will be back!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Yumeki H, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

"Enjoyable experience"

4
04/07/2017

The staff (Mary) upon checking in was very helpful and accommodating. The room wasn't the same as the pictures that was booked online. ( 2 King beds with separate living quarters. Instead it was a large room that shared hallway with another unit. Liked that it had double security, door outside & door to unit.) Upon arriving in the room, the temperature was on the warm side (set at 65). It never got cool in the room, but was comfortable during the stay. Housekeeping left dirty wash rag on shower rod from previous tenant but overall experience on cleanliness was satisfactory. Breakfast consisted of eggs,biscuits,gravy,potatoes,sausage,waffles,pastery items,cereal, along with coffee,milk,juices. The quaility of the breakfast was satisfactory. The pool was usable but had a lot of bugs in it. They claim to have pillow top mattresses, but the two in this unit was on the firm side. Overall experience is 8 out of 10.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear woundedchicken1997, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your taking the time to tell us about your experiences for we think that it makes us better. We look forward to serving you again in the very near future. Bests, Jim

"Great value!"

5
04/07/2017

Wonderful staff!! We choose this place because we took our small dog (16 lbs) and we were very pleased. We went during the 4th of July weekend and every hotel was quite expensive. We paid an average of $140.00 a night including taxes and pet fees (one charge of $25 per stay) If you don't care about pets, you should be able to find something better for that price.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear mariamD4407EY, We deeply appreciate your very positive review of our business. We are very pleased that you had a pleasant experience while being one our guests. It is always most rewarding to hear directly from our guests. Please come back and let us take care of you again. Bests, Jim

"A wonderful place "

4
28/06/2017

Stayed only one night while passing through but would have loved to stay longer. Nice, clean rooms with comfortable beds, a lovely pool and a wonderful breakfast room with delicious choices. Most of all, the folks here are wonderful. Only downside is that the WiFi was spotty, but otherwise a wonderful visit. Highly recommended.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear RPCyclone, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. I appreciate that you mentioned some of our staff, they really enjoy taking care of people and making sure everyone enjoys their time while they are here in Hot Springs. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"Four things you need to know to convince you this is the place to stay"

5
28/06/2017

I was a little skeptical about staying at a motel style lodging place. Boy was I wrong! This place more than exceeded my expectations for the following reasons: 1. Room - The beds were so comfortable. The sheets were soft and excellent quality. The gentle hum of the air conditioner offered softly neutralized any possible outside noise. We didn't notice any. The bathroom had been upgraded to include a high shower head (my son is 6'8" and had no problems". Very clean. Excellent selection of TV channels and the internet was easy to access and provided great service. We had enough outlet to accommodate our multiple electronic devices. 2. The staff. We only met Tera at the front desk, and Donna in the breakfast area. Both were excellent representatives of Best Western. They were attentive to our needs and very helpful. Donna personally greeted guests and asked if they needed anything. She gets there early to cook and makes every effort to make you feel like a special guest. 3. The breakfast area. The room is set-up like a restaurant. The advertise hot food and that is what you get. The cinnamon rolls (see my picture) alone are a reason to stay at Best Western. They are homemade at the motel and covered in a wonderful glaze. If you want them warmer Donna will help you or you can use the microwave that is there. The biscuits were crisp and freshly baked. The sausage patties had been cooked on a grill and had great crust. Gravy was really very good and had no floury or roux taste that you often find. 4. The grounds were clean and very well maintained The only thing we regret about our stay is that we couldn't stay more than one night. We were in transit from home base (San Antonio) to Memphis.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear NiftyGrammy, WOW, we are honored by the outstanding review you posted about your experience with us! We always enjoy hearing about our guests experiences and this one is over the top. Thank you for sharing your perspective as well as for your business and we look forward to serving you again in the very near future. Bests, Jim

"Hot Springs"

4
27/06/2017

The hotel was very clean. The pool was nice and breakfast was good. The staff went above and beyond to make us comfortable. They were very knowledgable about the area etc. The rates were VERY cheap for this area. The rooms need to be updated but not terrible. Overall we would Def stay here again!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear shannonp357, Thank you for your kind words about our staff, I appreciate it. We are always glad to help...thank you for taking the time out of your busy schedule to tell us about your experience. Come back and visit us again real soon. Bests, Jim

"Convenient Stay"

4
27/06/2017

Good rooms and employees were great! Room by the pool was very noisy until 10:30 at night. Breakfast was good. Convenient to downtown area and directly across the street from the race track. Would stay here again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear jcm-ok, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. Please come back and visit again real soon. Bests, Jim

"Clean & comfortable"

4
26/06/2017

Last minute decision to stay here and we had a good nights rest. Close to Rocky's Corner which is a gem in itself. Filling breakfast. Desk staff was very helpful in giving directions and recommending restaurants. Would stay again -

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Jackie L, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Stay at Best Western"

4
22/06/2017

when writing a review, I always leave room for improvement. Unless we keep striving to improve, excellent becomes average. Keep up the good work and I'll keep staying there. One of the features that I like most is the breakfast. The foods I like are there and it is easy to have breakfast and coffee before heading out to the convention center. I am running out of things to say, the trip was great and the stay was great.

"Pleasant Stay"

4
22/06/2017

Had a wonderful four days in Hot Springs AR, staying at this hotel. Decent rates, friendly, helpful staff. Centrally located close to local attractions. We don't travel much, but if we get a chance to return, we would have no problems staying at this hotel again.

"Our Hot Springs stay."

4
20/06/2017

My husband and I was celebrating our anniversary and stayed for 3 days, the room was a nice size, bed was comfortable, room was clean and breakfast was great. The staff at breakfast was very attentive. The only issue was the shower didn't work and the carpet need "stretched" it was buckling in several places. We would stay there again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear kimkI3074LL, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Best Value in Hot Springs"

5
20/06/2017

The staff was very friendly, the breakfast was delicious, the grounds seemed well maintained and all within walking distance of some great local spots. Overall this is the best value in Hot Springs, AR

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear 647rodneyh, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Smallest room on our trip"

3
19/06/2017

The room was clean. Some of the toweling was worn, bedspread had smudges. This was the only hotel room on our whole trip(4 hotels) which had a bathroom fan, bathroom heater(unneeded), and a night light. Looks like the mattresses were updated to modern style, but all other furniture is in a time warp except the outlet base lamps. Nightstands are 6 inches below the top of the mattress. Quirks: This is an older two-story hotel with no elevators. As an older building, not so much sound insulation; street, parking lots, and pool sounds carried through the walls quite well. We were tired enough from the drive to sleep through most of the noise, but not deeply. Beware of pedestrians darting out from between cars heading to and from the outdoor pool. Not all children are firmly held by parents or even accompanied across the parking lots. While you may have a parking place in front of your room on arrival, you will lose it as the hotel fills in the evening. Loading the vehicle the next day may be more challenging in the narrow parking places. Our room was near the pool and had 2 entry options- pool side patio, no sidewalks to anywhere, and the parking lot side. Mosquitoes entered our room and dined on one of us. For a king size room, this was tight finding space for both our suitcases at the end of a 12 day trip. (Business and pleasure.) Although the room had enough electronic outlets and charging options, the wi-fi the evening we arrived deteriorated from around 63% to 26%. This was truly the worst wi-fi the entire trip we found.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear monswall, Thank you for your rating of the Best Western Winners Circle. It is always a great pleasure to hear directly from our guests for we feel that it makes us better. Please come back and stay with us again so that we have the opportunity to earn a 5 circle rating next time! Bests, Jim

"Breakfast service -- Great!"

5
15/06/2017

The reviews helped me chose this hotel. It was a typical chain hotel. The breakfast was typical food but The service of the two ladies were superb! That was $$$. They make your waffles. They made sure you know where to get stuff and clean up the table. This was the best!

"Cheap Hotel.....near Casino/Horse Racing"

3
14/06/2017

Check-in and Check-out was o.k. If you don't like a lot of Outside Road noise and sometimes lots of motorcycle noise, don't book a room near the front of this hotel/motel....the outside noise was awful...hard to go to sleep with all that noise all night long! Internet was Very Slow!! Beds comfortable. Breakfast staff (Alisa & Donna) are really friendly and efficient....they seem to care about the customers. This Best Western's cleaning staff are very inefficient and lackadaisical in their work habits. They do not seem to care about getting their jobs done in a timely manner.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Ann J, This is the second review you've left from your stay here. Once again, Thank you for your kind words about our staff, and for taking the time to tell us about your experience. Please come back and stay with us again on your next trip to Hot Springs! Bests, Jim

"An Excellent Stay Before a National Park Visit"

5
13/06/2017

We arrived late after getting lost in getting to Hot Springs after sunset, but our room was very accommodating. I can see that the motel's location was designed for the horse racing arena across the street, but it was just as easy to reach the National Park straight down Central Avenue. Beds were comfortable, and wi-fi worked well, especially since my friend needed to connect for an hour in the morning with his office. Breakfast was well represented.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Kerry R, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. It's always nice to learn that we are exceeding the expectations of our guests. We look forward to your return visit so that we can serve you again. Bests, Jim

"Great Place, Great Service, Great Price"

5
13/06/2017

The staff is great, the homemade cinnamon rolls (fresh daily), full breakfast and if that isn't enough the ladies running the breakfast room can give you the information on where to go and what to do in the local area as well, if not better than the Visitor Bureau. Go there, enjoy the scenery and relax!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Pedro L, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Bests, Jim

"A great value!!"

5
11/06/2017

The hotel was clean, the staff was very friendly, and Alisa and Donna go above and beyond at the free breakfast.. we travel a lot and this best western is by far one of the best I've stayed at. Even though it is an older property there was plenty of amenities

"Beds"

4
08/06/2017

I booked the trip in advance for 2 queen beds and when we got there it was 2 double beds, the beds were very uncomfortable....the rooms where clean but after walking all day we were looking for some comfort

"Great place to stay"

5
06/06/2017

Very friendly staff and really clean rooms. We stayed here for two nights because we were going to Magic Springs theme park. Mrs. Donna was really nice and friendly and her food was amazing. I received a very good rate because I am a veteran. I would definitely stay here again.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear TroY H, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Thank you for your service and please come back and stay with us again. Bests, Jim

"Best Western"

5
05/06/2017

I tell everybody to stay here when at Hot Springs. Clean, friendly and safe for the family with its location. Love this place. Easy to check in and out. Never been in the pool but it was very clean. Breakfast is a must when you stay.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Q7040GFmelissas, It was a pleasure to have you as one of our guests again and we hope to have the same opportunity often in the future. We appreciate your kind words about our facility, our breakfast, and how you enjoyed your visit with us. Thank you for your support and we look forward to serving you again very soon. Bests, Jim

"Breakfast Was The Best Ever"

4
31/05/2017

Alisha made the breakfast even better with her sunny personality. We were there hunting for a house and stayed because we had points at Best Western. We were on the back side so it was very quiet. No problems with the room, the bed was comfy and the space was very adequate. The room was very clean and all the staff was friendly.The homemade cinnamon rolls were really good.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Mary M, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Very nice Stay"

4
31/05/2017

Really nice Best Western with friendly staff. No elevators for 2nd floor rooms. Traffic is a barely noticeable in the back building but shouldn't keep you awake. Breakfast pastries are really good and you don't have to fight with the waffle makers because someone will do it for you.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear bderoulet, Thank you for your staying with us and for your kind words about your experience with us, we truly appreciate your business! We love hearing about our guests experiences. Please come back and stay with us again for we love to serve our guests. Bests, Jim

"4th visit here in a year"

5
30/05/2017

The wall next to the bed needed to be washed and or painted, very dirty. Lobby staff helpful and efficient as always. Pool and the area around it was very clean. There is no opening time posted for the pool so after breakfast my granddaughter immediately wanted to swim and the gate was not locked so we went right in. Not long after Lobby staff came out and wanted to know how we got in. Thru the gate!! Lol. It had not been properly secured the night before but after I offered to return at opening time they allowed her to continue to swim. Overall nice stay. I will be back.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Allen N, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"Great as always"

5
30/05/2017

I make it a point to stay at this motel any time I'm near the vicinity. They truly set the standard by which I judge all others. The people working here are happy and extremely helpful. Check in is more of a welcome to their place than a business transaction. The rooms are quiet and clean and the breakfast is conscientiously prepared and presented in a most professional way. The ladies are very personable and attentive to the guests.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Dan H, We truly appreciate your very positive review of our business! We are very pleased that you continue to choose to be our guest and that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our guests. Please come back and visit us soon and often. Bests, Jim

"Best Western Winners Circle is my Choice Everytime I visit Hot Springs, Ar!!"

5
29/05/2017

Staff Very, Very Professional and Polite. Room clean, fully stocked and beds were very comfortable. Buffet Breakfast was fantastic! Service Excellent! Central Location to all Shops. Ice Machine was a Big Plus.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Dana M, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. Please come back and visit again real soon. Bests, Jim

"Very comfortable hotel in a great location"

5
24/05/2017

This hotel is located across from the Oaklawn Racetrack in walking distance. There are multiple restaurants nearby as well which makes this a perfect place to stay. This is an outside hotel meaning the doors open outside but this is not a problem. The rooms are spacious and the AC keeps the room very comfortable. The breakfast here is really good, Donna was running the buffet this time and she saw to everyone's needs including making the waffles. If you can get the homemade cinnamon rolls then you are in for a real treat, the best I have tasted. The television is Direct TV with a lot of premium channels, nice reception and modern set. This is our go to hotel in Hot Springs.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear dlwood, We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our guests. Please come back and let us take care of you again. Bests, Jim

"Great breakfast"

4
24/05/2017

We stayed 2 nights this trip. Hotel is great for the price paid. Breakfast is included and great. Alisa makes homemade cinnamon rolls every day that are fantastic. She also has eggs, sausage, potatoes, biscuits and gravy, waffles, yogurt, cereal of several choices, bagels and more. Coffee is great. We looked forward to Alisa's friendly face and great good every morning. Thanks Alisa

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Pam S, We truly appreciate your very positive review of our business. We are very pleased that you got to enjoy our staff, we think they are pretty great! It is always most rewarding to hear directly from our guests. Please come back and visit us soon and often. Bests, Jim

"Great staff"

5
23/05/2017

Normally I don't like hotel rooms that open directly outside however they have a privacy fence around the property and the set up of the buildings provides a safe feeling. The exterior and grounds are well maintained and the rooms were a good size and clean when we arrived. All of the staff were very friendly and quick to respond to any issues we had. We were in one of the back buildings farther from the office but also away from the busy street and the noise from passing vehicles. Everything is close so I recommend being toward the back. The pool wasn't open yet but was very well maintained. There is a motorcycle wash station and some rooms have little balconies with outdoor chairs. Breakfast is served for several hours, has a great flavor and includes home made cinnamon rolls and the attendants make your waffles. The staff in the breakfast area are great. Our room wasn't cleaned the 2nd day before we got back but housekeeping did check in just slightly after our return. We had one room with an issue with the fridge which was quickly fixed. The rooms are a little dark but other than the office chair were clean.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear everworkingmom, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Bests, Jim

"Rain Rain Rain"

3
23/05/2017

Terrible rain the whole time there so wasn't able to see any of the sights. Instead just stayed the night and headed out in the morning with downpouring rain. Rooms are average and need updating. But their breakfast buffet is good as the staff actually help you and serve you if you need them to. They made my waffle and brought it to my table.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear franzeller, Thank you for choosing to stay with us, we appreciate having you as one of our guests! I'm sorry that the weather didn't cooperate during your time in Hot Springs, but that is a little bit out of my control. It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. Thank you for sharing your experiences with us for we feel like it makes us better. Please come back and stay with us again and maybe next time mother nature will cooperate. Bests, Jim

"Deserves 6 Stars!!!!!!!"

5
21/05/2017

My husband and I just spent the weekend in Hot Springs to attend a friend's wedding. Picked this hotel from reviews on TripAdvisor. It was everything the reviews described and more. CLEAN, CLEAN, CLEAN!! It was great from when we first walked in the door. Mary at the front desk was so friendly, welcoming and helpful. Our room was very clean, nice and comfortable. We were told about the breakfast buffet the next morning which was to include homemade cinnamon rolls, hot food items such as eggs, sausage, biscuits, gravy, potatoes and more. After a great, quiet nights sleep, the breakfast was fabulous. The two hostesses, Alisa and Donna, were so accommodating....cooking waffles for everyone who wanted them...then delivering them to the table. They also checked on everyone to see if anyone needed anything. Truly the best we have ever seen. We will return to this hotel every time we visit Hot Springs. We have stayed in several Best Westerns through the years, but this one is a really the best of them alll. In addition to the above, the location is great....just a short distance from bathhouse row and a short distance from the lakes. We do not go to the Oaklawn racetrack, but it is literally right across the street. As my title says, I would give this hotel 6 Stars if we could. Don't miss out on this family friendly hotel !!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear dt1064, WOW, we are honored by the outstanding review you posted about your experience with us! We always enjoy hearing about our guests experiences and this one is over the top. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"Very good service, and the free morning breakfast is excellent."

4
18/05/2017

This Best Western is the place to stay for the horse track and casino. It's across the street. If your alone the room with the patio is fine because it is kind of tight (small). Other than that for a more open room--larger in size get a regular or you and your better half will just keep bumping into each other. Rooms are fine--clean, beds good, bathroom good--the free stuff--ok, room rates pretty reasonable for out of season for the track--no races they end in mid April. Casino is a nice place to go--payoffs seem to be pretty good. The motel gets you free 10 dollars in free play, give the casino your e-mail address they top that with another 10 dollars in free play--for $20.00 each person in free play--that's hard to beat.

"Traveling to new places"

3
17/05/2017

Full service breakfast was above and beyond. When we first entered the restaurant Donna greeted us with a smile, She made us aware of our options, home made cinnamon rolls and Danish. She cooked all of the waffles and served them to us. She cleaned up our tables as needed and refreshed our coffee and juices. She was helpful, friendly and great to visit with.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear sjhittlefish, Thank you for your kind words about your stay, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well. Maybe next time we will deserve your 5 circle rating. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Hot Springs AR Vacation"

5
16/05/2017

Best accommodation, friendly concierge, clean room highly recommended. Donna who is working at the Breakfast area has an excellent customer service skills always there to assist us made to order waffles to perfection, along with a full buffet no need to look for any other place next time we know we will be back soon.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear TripAdvisor Member, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Nice location"

5
16/05/2017

This hotel is centrally located with restaurants and entertainment within walking distance. It is an older outside hotel, but don't let that discourage you from staying here. The breakfast is awesome and the rooms are quite spacious and comfortable.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear davidwJ8880KJ, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. Please come back and visit again real soon. Bests, Jim

"Breakfast Bar"

4
16/05/2017

Donna at the breakfast bar is wonderful! She is attentive to everyone, and makes sure we all have exactly what we need: hot coffee, hot food, and homemade cinnamon roles. She is very friendly and greets everyone with a smile. The breakfast was one of the best we've seen in hotels. There was a good selection of hot food, including sausage, biscuits, gravy, potatoes, and scrambled eggs. In addition, there was a good selection of cereals and juices.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear denisetinkel, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Our Vacations at Hot Springs"

5
11/05/2017

Will come back to BW again next year (2018). We feel like home and employees are the NICE part of our family. Casino is in front of the Hotel and many places to take a drink and have fun, also to meet friends and make new friends.

"110% EXCELLENT STAFF"

5
09/05/2017

Donna at Breakfast Buffet is the best very Friendly hard working and makes time to talk to her guest she does great job to be there alone and all the guest good job Donna and front desk staff is the best would recommend clean rooms feel safe

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear Jason V, Thank you for staying with us, we appreciate your business! I also appreciate your kind words, especially about our staff, they try very hard to please everyone. I'm glad that you enjoyed your stay and we look forward to serving you again on your return visit. Bests, Jim

"Best Western, Best Value"

4
08/05/2017

Best breakfast ever in many years of travel. The staff was very helpful and courteous. The quality and the taste of the food was superb. Wonderful choices, I'm not used to having such a selection. I wish more properties had breakfast like this.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear vickiem548, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. Thank you for your extra kind comments about breakfast. Please come back and visit again real soon. Bests, Jim

"100% EXCELLENT STAFF"

5
06/05/2017

I Would Like to give Donna A 5 star for her presence and outgoing service, always making me feel special and comfortable in the breakfast bar every morning. Also Tera at the front desk A 5 star for her smile and service, very helpful in every way and has great customer service and cares about her customers . Crystal the night audit auditor was very helpful. I highly recommend this place and kudos to their staff.

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear lizE7047EG, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Great Hotel and Staff"

5
05/05/2017

My husband and I travel a lot and a few years ago we found this little gem. We love staying here and the staff is exceptional The breakfast Donna serves is not your ordinary meal. Her fresh cinnamon rolls are to die for plus she is the hostess with so much hospitality! Donna makes sure everyone is taken care of. She is a 5 star for sure.The rooms are always clean and they had new mattresses this time but the beds are always comfortable. Close to Oaklawn and downtown. We love eating at Rockys Pizza next door. Love this place!

HSDude, Owner at Best Western Winners Circle, responded to this review
Dear pjsplace5, Thank you for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"Great place/Great value"

5
03/05/2017

I love staying here. The staff is very friendly and treat you like family. The breakfast is great and the breakfast person is very friendly and does a great job keeping the breakfast stocked and fresh for each guest. Housekeeping does a great job insuring the rooms are fresh and clean for you. I will chose to stay here again whenever I'm in Hot Springs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Karyn J, I want to thank you for choosing to stay at our hotel this week. Your kind comments regarding our hotel is most appreciated. We appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thank you again for your business and we look forward to your return visit. Bests, Jim

"Awesome place!"

5
03/05/2017

This place is great, we stay here every-time we come to Hot Springs. Very motorcycle friendly, nice clean rooms and a huge breakfast with good people. but you need to make reservations early on holidays, because they will be sold out.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Danny S, Thank you for your continued patronage and for your kind words about Best Western Winners Circle, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Wonderful break from the road!!!! Coul"

5
29/04/2017

Donna was fantastic keeping the breakfast room, food and was great company while working hard. I'll definitely come back. We enjoyed the fresh pasties and felt welcomed and not just a customer. I enjoyed the helpful attitude Donna had.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Diane W, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"Best ever"

4
27/04/2017

We believe this was a much older motel at one time but brought up to date in recent years. Clean room with all of the current amenities. Breakfast was outstanding. We have stayed at numerous Best Westerns' over the years and this had by far the best breakfast. Everything you can imagine for breakfast, was there. Donna went out of her way to make sure everyone had whatever they needed. The area was very clean, bright and cheerful. Outstanding .

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear pennysuevt1, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Wow what a beautiful hotel and staff"

5
27/04/2017

Alyssa made breakfast extra special and the shower and beds were the bomb. Really enjoyed myself. All outside rooms, major plus for those of us that have tons of luggage. Every amenity was thought of. We enjoyed ourselves immensely. Kudos to the whole staff.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Michele D, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing directly from our guests, thank you for your kind comments. Please come back and visit us again. Bests, Jim

"Convenient location"

5
25/04/2017

This Best Western is very central. It is only about 2 miles to downtown Hot Springs, and only a few miles from the restaurants and attractions of Lake Hamilton. If you're a horse racing fan, it is literally across the street from the racetrack. My husband and I had a deluxe king room which was clean and comfortable. The hot breakfast is very good. Look for Alisa in the breakfast room, and she'll not only make you feel at home, but will give you good recommendations on restaurants and things to do.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Patricia B, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"We Will Stay Here Again"

5
25/04/2017

Room was clean. TV nice size screen. Working remote, A/C, Heating, hot water, refrigerator, microwave - everything was excellent. Could have used some plastic forks - but we got our own. 2 miles from downtown. We had a car - this was perfect.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear benettap2015, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Old buildings with southern hospitality"

5
23/04/2017

This is an old construction that has been maintained well. Rooms are clean with microwave and fridge. The workout room is small but adequate. Staff was very nice and helpful. The breakfast was billed as "a pretty good little breakfast," which was an understatement. It was one of the best we have had other than at a restaurant. There were homemade strudel and cinnamon rolls, cereals, waffles, eggs, biscuits, sausage, bacon. I was full and happy! It's right by the track and not downtown hot springs but it was cheaper than hotels in hot springs and only 5 minutes away from bathrow.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Jessica H., We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Thanks, Jim

"Great staff and perfect location!"

3
18/04/2017

The staff at this hotel is just wonderful! So friendly and helpful! The hotel itself really needs to be updated but the proximity to Oaklawn makes it perfect! Rates go up substantially for certain events but that is normal and no big deal.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear PPriceTOsborne, Thank you for your kind words about your stay, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well. Maybe next time we will deserve your 5 circle rating. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Great breakfast, nice accommodations, good price"

5
16/04/2017

We stayed one night during the off-season in the suite. The room was very big, quiet and clean, perfect for the four in our family. Bathroom nicely stocked with razors and combs. Best part of the stay was the breakfast complete with super nice host and hostess and homemade cinnamon rolls that were delicious! Best breakfast by far of any hotel on our week-long trip. Would definitely stay here again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Mike B, I want to thank you for choosing to stay at our hotel this week. Your kind comments regarding our hotel is most appreciated. We appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thank you again for your business and please come back to visit us again. Bests, Jim

"Good location, within walking distance of oaklawn."

4
16/04/2017

Very friendly and courteous staff, excellent breakfast selections from cereal, yogurt, bacon, eggs, to waffles. Alisa and Donna were very helpful at breakfast. Clean rooms, quiet location. Within walking distance from restaurants, and Oaklawn racing and casinos.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear lfennell79, Thank you for your kind words about Best Western Winners Circle, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Felt very welcoming!"

5
13/04/2017

Very helpful and friendly staff. Has free wifi and also includes free HBO and Cinemax! Woman at breakfast was very helpful in traveling & site seeing advice. Women at the front desk helpful with our needs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Michael C, Thank you for being our guest and for your kind words. We truly appreciate your business! Every review such as yours confirms that we are a great value. Please come back and allow us serve you again. Bests, Jim

"Best Western Hot Springs"

4
11/04/2017

Clean room, comfortable bed, reasonable rates, near Oaklawn track, near downtown for restaurants, shopping and touring bath house row. Great hot breakfast with room rate. Older facility but still good place to stay.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear LaDonna S, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"Always a good value"

5
08/04/2017

This is our 6th year coming to this hotel for the horse races at Oaklawn Park. We've always been received with friendly, courteous staff. Save $$$ by eating at the full breakfast buffet, great food. We'll be back next year!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear kellysV3478AY, Thank you for your continued business, we truly appreciate you! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"Sadly not a winner for us"

2
07/04/2017

We spent three nights in this hotel and I would like to say that the breakfast was one of the best we have had on our travels.Alisa who was there for two of the three mornings was so pleasant and helpful. She made sure that everyone who had breakfast was happy with what they got. The breakfast area was large and could sit many people. The whole area was spotlessly clean and had a large variety of foods both hot and cold and fruits.Thank you Alisa. We booked into this hotel based on the excellent reviews we had read on Trip advisor. Unfortunately apart from the great breakfast and breakfast room, the room we were given was not up to the standard we associate with Best Western hotels. The room and furniture was cramped and dated. When we opened the fridge door we found a pizza box with a half eaten pizza inside it and a box of sodas. There was food debris on the inside of the microwave door, plus no plastic drinking cups or coffee cups. We also found a man's bathrobe hanging on the bathroom door. We informed the desk. There was also a thick layer of dust on the chest of drawers and the TV. I know we all have a certain amount of dust in our homes, but this was thick enough to run my finger thru it. We moved rooms. On the second day our key didn't work as it was activated for one night, not three nights. On the third day, we arrived back at our room to find all the clean towels, hand towels and face washers on the tv stand and the cups had not been replaced. Apart from all the above I must say that the hotel was very quiet and central to Hot Springs and surroundings areas. If the cleaning staff could operate with the same level of efficiency as the breakfast area, this hotel would tick all the boxes.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Carmen D, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We always like knowing about our guest experiences and yours is no different. Please know that your experience is not typical. If you are ever in town again I would like to invite you to come back and stay with us again and receive out usual "Best" experience. Bests, Jim

"Nice rooms. Donna was extremely nice hostess."

5
06/04/2017

Donna was extremely nice hostess in the breakfast bar. Breakfast bar was good and above average I would say . Room was very nice and good location from downtown. I would stay here again if ever in the area.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear johnmV2296OA, It was a pleasure to have you as one of our guests again and we hope to have the same opportunity often in the future. We appreciate your kind words about our facility, our staff, our breakfast, and how you enjoyed your visit with us. Thank you for your support and we look forward to serving you again very soon. Bests, Jim

"Great Hotel and Great Location!"

5
03/04/2017

The staff is always friendly and you can walk to Oaklawn! Perfect location! It is pricey but the location is great! Free Breakfast is great and the ladies that work it are super nice. We have stayed here several times in the past few years and we will stay again in the future.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear B5460FFthomasc, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Pleasant"

5
28/11/2016

We only stayed one night, but the people at the front desk were efficient and pleasant. The room was clean and the beds were comfortable. Alisa in the breakfast room was friendly and helpful, the God was good, and everything was kept clean and picked up. We will return.

"Getaway Weekend"

5
28/11/2016

Got in at five on Thanksgiving. Ashley was very friendly and gave directions to the room. Ground floor. Clean and neat, dated but well kept. Comfortable mattress, easy to get temperature regulated to our pleasure . Breakfast was typical for hotel fair but very well stocked and friendly staff seeing to needs of guest. Cleaning staff did great job of in stay care. Location very convenient to all areas of town. Price great of course I figure during racing season the prices would much higher.

"Thanksgiving getaway"

5
27/11/2016

My wife and I had a nice stay. When we first arrived the staff was very prompt and courteous. The husband and wife who cooks the breakfast are great. They always have fresh and tasty food. Every time we stay there it is always consistent. We have never had any problems with any staff members. They are always professional and kind. The Best Western is my favorite place to stay in Hot Springs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear L2394TRstephenm, I want to thank you for choosing to stay at our hotel this week. Your kind comments regarding our hotel is most appreciated. We appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thank you again for your business and please come back to visit us again. Bests, Jim

"Happy Thanksgiving"

5
27/11/2016

The Family Suite was perfect for my daughter, 3 preteen daughters and myself. The location was ideal as well. Everything clean and comfortable and staff friendly and helpful. Breakfast had to be eaten in the dining area which can get quite crowded.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Allen N, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Hot Springs Getaway"

3
27/11/2016

I chose the Best Western on my husbands recommendation. It was conveniently located and easy to find after dark. The room was clean and had conveniences beyond my need for just one night, however, the decor is somewhat dated. I had trouble connecting to the Internet but there was tech support available per telephone and the person was courteous and extremely helpful and I could actually understand him. I have plans to stay there again on my next visit to Hot Springs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear globetraveler913, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. We look forward to your return visit where this time we hope to exceed your expectations. Bests, Jim

"Girls Weekend"

5
26/11/2016

This is an older motel but definitely one of the best I've ever visited. The rooms were large & clean. The beds were simply great. One of my friends is planning to purchase a new mattress & has called to ask the make of the ones in our rooms. That's what she intends to buy.....enough said about the wonderful beds. It was very quiet. We were two rooms away from a busy street but there was no noise. Also, there was a group of bikers staying there but we never heard them. The staff was friendly & helpful. Breakfast was great! Be sure to try their home made rolls.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Sandra W, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I'm glad that you enjoyed your stay, loved the beds as well as the location, and that you found everything to your liking. We look forward to you "gals" returning to have another grand time. Bests, Jim

"Excellent Service"

5
26/11/2016

Right in the heart of Hot Springs, excellent service at a very good rate. Clean and comfortable rooms, outstanding breakfast, happy and friendly guests. Front Desk staff went out of their way to correct a mistake I made by leaving an item in the room. The item was found and mailed to my home address the day of my check out.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear James L, Thank you for being our guest on your recent visit to Hot Springs, we appreciate your business! I'm glad that you enjoyed your stay and I really appreciate that you mentioned some of our staff for they do a wonderful job. I'm glad that they found the item you left and got it back to your right away. Please come back and visit us again real soon, we promise that we will do our best to take of your needs once again. Bests, Jim

"Tries hard, but could do better."

3
25/11/2016

I love old motor inns like this place. I also accept that the age of these facilities almost ensures that one will be disappointed relative to more modern hotel room layouts and furnishings. This property was consistent relative to those expectations. Exceeding expectations was the free breakfast, where the food was very descent and the service superb. Disappointing was the cleanliness of the room. Smelled smoky with a strong hint of pet urine.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Dave B, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We always like knowing about our guest experiences and yours is no different. I'm sorry that we didn't exceed your expectations. I hope that the next time you are in town and need lodging that you would allow us another chance to do so. Bests, Jim

"Good motel located in central part of town"

3
22/11/2016

The motel is located across the street from the horse racing. The staff was friendly, and the breakfast was your average continental breakfast. The balcony door had some issue with the lock. The king bed was very comfortable.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear georgebJ512MN, Thank you for electing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing about our guests experiences, it makes us better. Once again, thank you for choosing us and we hope that you will come back and stay with us again in the very near future. Bests, Jim

"Extremely Pleasant Stay"

5
21/11/2016

Could not been more pleased with our stay at the Best Western Winners Circle..It is directly across from Oaklawn Park Racing and Casino.. The rooms are very clean, the bed was comfortable, the staff was really friendly and helpful.. They were ready to answer any questions about Hot Springs and very knowledgable.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Sharon E, Thank you for your wonderful review of our business! Our staff works very hard to deliver an excellent experience in a friendly and courteous manner. Your experience validates our work, and we look forward to a return visit real soon. Bests, Jim

"Outstanding breakfast"

5
20/11/2016

Alisa provides excellent service at breakfast and keeps everything fresh, clean and full. She has a great eye for detail. The entire staff made us feel comfortable and welcome. The room was clean, the hotel is centrally located to all of the attractions in the area

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Susan G, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! I also appreciate your kind words, especially about our staff, I know they try hard to please everyone. Once again, I'm glad that you enjoyed your stay and we look forward to serving you again in the very near future. Bests, Jim

"Friendly place"

4
20/11/2016

This is a small town motel. The front staff was friendly but pretty busy to really give us additional information. The room was very large, clean but dated. The morning breakfast staff was very friendly and helpful. She treated you like family.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Gary W, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. I sure hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Great breakfast"

4
19/11/2016

Our stay was made extra nice by the friendly breakfast attendant and the wide range of breakfast items. You might also want to pick up a brochure for Oaklawn gaming at the hotel for $10 free play (give them your email and get an additional $10 free play)

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear MaMi1976, Thank you for your stay on your recent visit to Hot Springs, we appreciate your business! I also want to thank you for your kind words about your experience. If you find yourself back in town we would love to take care of you again. Bests, Jim

"Donna & Alisa We love all your help! "

5
18/11/2016

Stayed overnight! Very clean. The staff were super helpful! The free breakfast the next morning was absolutely fabulous. Every type of breakfast food was available. They made waffles fresh and hot for you and brought them to you! Special Thanks to Donna & Alisa!! We will be back!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear LIsa L, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! We love hearing about our guest experiences, thank you for your kind words. You're correct, Donna and Alisa are the bomb! Come back and see us again, for we would love to take care of your needs once again. Bests, Jim

"Staying in Hot Springs"

4
18/11/2016

We stayed 3 nights in Hot Springs to check out what's happening there, the history of the area and local attractions. The Winner's Circle is a good choice for staying in Hot Springs. It's convenient to many attractions, well maintained for an older hotel, friendly and courteous employees, reasonable rates and an excellent breakfast.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Dennis R, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Great Value, Clean , Conveniently Located, Friendly & Knowledgable Staff and Fantastic Breakfast!"

5
18/11/2016

Excellent friendly service that aims to please! Room was clean , bright and fresh smelling. Location was conveniently located to all facilities particularly casino. This hotel is high value providing a lot for your dollar. The breakfast is fantastic ! Our club will be back many more times!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Thaddeus F, Thank you for choosing to stay with us on your recent trip to Hot Springs, we appreciate your business! I want to thank you for sharing your experiences for we do feel like that we represent a great value in the marketplace. Please come back and stay with us again, for we love taking care of your needs. Bests, Jim

"Fire assignment to Arkansas"

5
17/11/2016

It was a great stay in Hot Springs. Good food locations nearby with the casino across the street for those that enjoy that kind of entertainment. Lots of activity close by and down town is also nearby!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear R3720ICCarlosm, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"Good Value"

5
17/11/2016

Would recommend to others without hesitation. Breakfast is better than any other. Good beds, clean rooms, great staff who are willing to help. Especially like the distance to local restaurants and the casino. It's safe enough in the area to walk to local food & drink.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Cheryl H, Thank you for choosing to stay with us and for sharing your experiences with us. I appreciate this wonderful feedback of your time spent here! We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Poking around"

5
16/11/2016

We're on a 28 day road trip from New England, exploring both national parks and great golf courses along. We lingered a bit in Hot Springs. Initially I thought how could we have a great experience in a Best Western that was incredibly cheap? It was wonderful. We asked for a king bed. Got it. We asked to be back from the road. Got it. Laundry facilities? Yes. Hot breakfast? Yes. Clean? Yes. Say yes to this motel.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Mary Lou R, Thank you for your positive rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon. Bests, Jim

"Great Stay!!! Enjoyed our first night so had to go back for two more!"

5
14/11/2016

My wife and I reserved a room for our first night. The hotel was very clean and biker friendly. All the employees were extremely nice. I was impressed with how clean the rooms and the grounds were. The free hot breakfast was amazing. Donna and Alisa were very welcoming and made us feel comfortable. We have stayed in many hotels throughout the years and this was one of the best. We left the second day and rode to Eureka Springs and after spending one night there we decided to go back to Hot Springs and stay two more nights. Thank you so much!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Keith A, Thank you for electing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I love that you came back for more!!! We love hearing about our guests experiences, it makes us better. Once again, thank you for choosing us and we look forward to your return visit. Bests, Jim

"They Care About Their Guests"

5
14/11/2016

From the first I felt this hotel cared about my comfort and wanted to make my stay a good experience. The check in went smooth and was handled in an informative and professional way. The rooms are sufficient in every way that counts: comfortable bed, clean, and a good sized. The motel is a short drive from the Hot Springs Park which is downtown Hot Springs, Arkansas.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Robert A, We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our guests. Please come back and let us take care of you again. Bests, Jim

"Hotel sub par breakfast amazing"

3
13/11/2016

Our hotel room the plastic card on the bed had obviously been chewed on by a mouse. The ac/heater vents were nasty and had white powered looking stuff. One of the hand towels had a brown spot on it. The pillows on the king bed was a little bigger than a throw pillow and very uncomfortable. The breakfast almost makes it worth it but not quite. The two lady's at breakfast were friendly and even made my waffles for me and brought them to my table also she made gravy without meat for another guy. Also the breakfast was very good their sausage spicy but not overly so.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Emily R, Thank you for your business, we truly appreciate that you chose to stay with us! We always like hearing directly from our guests, thank you for your comments regarding your experience while visiting. I hope that on your next trip to Hot Springs that you will choose to stay with us for we would love to serve you again. Bests, Jim

"Beware of pet friendly"

3
13/11/2016

Decided to make a reservation online because of being pet friendly and great reviews. After we checked in and paid for our room, I asked where pet park was. She said oh you have a dog. You will have to pay a $25 pet fee. I had to make an additional credit card charge of $25 plus tax to pay for the "extra cleaning". I wish they would have cleaned the room before we checked in. The carpet and moldings need cleaning. I looked behind nightstands for outlet and there is a half inch of dust and dirt back there. We will not return!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Lyn D, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business. We also love to hear about our guests experiences while staying here and yours is no different. Yes, we do charge a $25 cleaning fee per stay, not per night, and require you to sign the pet policy that we have in place. The cleaning fee is to shampoo the carpet and upholstery in the room as well as deep cleaning of the room once you check out. Not everyone travels with their pet and some people are allergic to pet dander. We want to take care of all of our guests needs. I'm sorry that there was a misunderstanding of the pet policy but on our website it asks you to contact us directly for details. If you come back to Hot Springs and find yourself needing lodging I hope that you will reconsider and give us another chance. Bests, Jim

"Nice stay"

5
10/11/2016

Short 2 day visit......My husband and I really enjoyed our stay......the staff was wonderful especially the ladies at the breakfast bar, everything was delicious, wonderful hot coffee and clean.....thank you ??

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear checktwice2309, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"People were very friendly and knowledgeable and gave us good information on places to see in Arkansas."

4
08/11/2016

The most outstanding thing of our stay at Winners Circle was the hospitality provided by the two people (husband and wife) who supervised the breakfasts. In my over 50 years of travel I have never seen two people provide such good service at a breakfast buffet. They offered to make our waffles and bring them to our table. I saw them put whip cream on children's waffles and how much that was appreciated by those children. These people were truly,truly OUTSTANDING!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear tim40622016, Thank you for sharing your glowing experience while staying with us, we love hearing from our guests! I'm happy that every aspect of your trip was over the top, you spelled it out very clearly! Thank you for mentioning our staff, they are great people and do a wonderful job of taking care of their guests. Please come back and stay with us again, we would love the opportunity to take care of you once again. Bests, Jim

"Great stay!"

4
06/11/2016

This place is awesome. The room was clean, the breakfast was amazing. The staff was friendly and helpful. It was a little loud, but there were a ton of bikes, so I'm not sure there's any walls insulated enough to keep motorcycle noises out. We'd stay here again!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Stacy M, Thank you for your kind words about Best Western Winners Circle, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Perfect hotel for an amazing price!!"

5
03/11/2016

I can't say enough good things about this hotel. When my boyfriend got sick on our trip to the area, we had to quickly cut our camping trip short and book the nearest budget hotel we could find. With the Best Western rewards rate, we booked a room with a king-size bed for around $65 on a weeknight. Best freaking $65 we've ever spent! The room was clean, the bed was comfortable, and for the price the room was nothing short of luxurious. In the morning, there was a hot breakfast with a wide variety of good things to eat. Best Western earned two new fans with this hotel!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Emily S, Thank you so much for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! I'm happy that you enjoyed your spur of the moment stay. Thank you for your kind comments and we hope that you will come back and stay with us again on your next visit to the area. Bests, Jim

"older but well taken care of"

5
02/11/2016

This is an older style of motel where your car is parked outside your door. It is very well maintained and the room was very clean. Our room had a small frig, microwave,and coffee maker. Th grounds are well maintained. The pool was usable even in November (unseasonably warm this year). Several smaller touches around that I think would make a difference to certain types of travelers. They have a grill and picnic benches for long term renters, a "hog wash" for bikers, and a large parking area for those travelling with trucks or trailers. I've read some about the free breakfast here, in fact that helped push me to stay here. The attendant is very friendly and helpful to guests. She offered to make each guest a waffle and kept everything clean, stocked and still had fun with the guests. It is located across the street from the track, a couple miles from downtown, and on the main road so it's handy to everywhere. I'd recomend this motel.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear taraeire, Thanks for choosing to stay with us, we truly appreciate your business! Thank you for your thorough review and ultimate favorable rating. We always enjoy hearing about our guests experiences. Thank you again, and we look forward to a return visit so that we may serve you again. Bests, Jim

"Great Place"

4
01/11/2016

This was an impromptu trip with my mom and sister. We spent the weekend and absolutely loved the location as well as the room. I have to say I was a little worried when I pulled up because the layout is kind of confusing but was pleasantly surprised. The beds were very comfortable and the room was spacious. We even had room to pull the round table out from the wall and play cards. There was a little noise from the nearby highway but we slept just fine. The only thing negative was that the shower was difficult to figure out. We had to get a lesson from Mary at the front desk and she was so sweet. I will definietly stay here again and reccomend to friends.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear sbowie, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Thanks, Jim

"We spent 4 nights at this Best Western. The staff was very friendly and helpful."

5
01/11/2016

“Clean room. Great breakfast and breakfast service staff!. Good locations, free parking, we felt very safe and the hotel is located at Central Avenue which is the Main Av. at Hot Springs. You can walk north or south & you will enjoy Arkansas & southern history.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear nmagaly4, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit with us. We look forward to serving you again very soon. Bests, Jim

"Clean room. Great breakfast and breakfast service staff! Good locations felt very safe"

5
31/10/2016

Great hot Breakfast with superior waitress staff. The ladies had great personalities and were extremely knowledgeable of the area and events going on. Rooms were clean and comfortable. Great love location to down town Hot Springs. Pool looked great but we forgot our suits.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Tina R, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Thanks, Jim

"Great place to stay!"

5
31/10/2016

My husband and I took a spur of the moment long weekend get away to Hot Springs and didn't make reservations, which can be risky. But we found Best Western Winners Circle and what a win! The staff was friendly and very accommodating. Room was spotlessly clean and well maintained. We had a nice little balcony and sat out each evening as did most of the guests. It was very well priced and a great value! The included breakfast was freshly prepared, good selection and very tasty.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear ReRe1957, What a wonderful review!!! Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Very friendly and helpful staff"

4
31/10/2016

We spent 4 nights at this Best Western. The staff was very friendly and helpful. We had the most contact with the housekeeping staff, and the breakfast ladies. We stayed at 12 to 15 Best Westerns during the last 3 or 4 years. The staff here were the best of all. They serve a full hot breakfast, including fresh homemade cinnamon rolls. So much for the diet.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Robert C, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit with us. We look forward to serving you again very soon. Bests, Jim

"Trip To Hot Springs Arkansas"

5
31/10/2016

Staying at the Best Western Winners Circle in Hot Springs, Arkansas last weekend was one of the finest hotel experiences I've had in a long time. Staff was extremely customer-oriented and friendly; willing to assist us with interests in the local area over and above issues concerning the hotel. Tera went out of her way to provide help wherever we needed it. Extremely well done!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear fordnh25, Thank you for your recent visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"Excellent Hotel"

5
31/10/2016

Excellent hotel for the price and location in Hot Springs. Excellent breakfast, with multiple items to choose from. You won't leave hungry there. Right across from Oaklawn Race Track and Casino. Multiple dining sites and vacation sites around Hot Springs for a family vacation.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Payton L, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing about our guests experiences, thank you for sharing yours with us. Once again, thank you for your kind words and we look forward to your return visit. Bests, Jim

"Great place to stay and wonderful people"

5
29/10/2016

The staff at this Best Western are some of the nicest and most helpful people I've ever met. On a recent motorcycle trip to Arkansas I found myself stranded with a dead battery on a day when most of the motorcycle shops are closed. I was so grateful to the staff for all their assistance in helping me get back on the road to continue our trip. Thank you again and I cannot recommend a better place to stay while in Hot Springs!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Mike T, Thank you for choosing to stay with us and for sharing your experiences with us. I appreciate this wonderful feedback of your time spent here! We never tire of hearing our guests comments about their stay. I'm sorry that you had the motorcycle problems but I'm glad that we were able to help you get it corrected and got you back on the road to continue your trip. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"very good"

5
28/10/2016

The room was very clean, folks there were very helpful and friendly, especially the people in the office and breakfast , people in office went out of their way to help make stay comfortable. Girls in the breakfast were so wonderful , giving information of the area, great breakfast also. This was the best motel stay I have ever had.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear garyamiller53, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. I appreciate that you mentioned our staff, they do try hard to make sure everyone has a great time. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"Excellent stop on our Journey"

5
28/10/2016

THis was a very super hotel. Very attractive and well kept. The room was simply excellent. The staff was awesome and the breakfast was out of this world I would recommend this hotel to anyone in this area

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Mary D, Thank you for selecting us and for revealing your positive view of our motel with others. We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. Please come back and let us serve you again. Bests, Jim

"Awesome service"

5
27/10/2016

The breakfast was our favorite part. Probably the best ever at a hotel. Customer service was the bomb. The two ladies couldn't have been any sweeter. Check in was simple and easy as well. Cheap and clean rooms although a little dated. Very convenient located to get to the bath house row, woodland gardens, the pier, etc. Would definitely come back!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear X3may, Thank you for continuing to choose us as your place to stay when visiting Hot Springs, we really appreciate your business! We love hearing directly from our guests and appreciate you mentioning our staff...they do work hard to make everyone's stay pleasant. We all look forward to taking care of your needs on every visit you make to Hot Springs. Bests, Jim

"Charlotte "

5
27/10/2016

This was the best Best Western I've been to. They were friendly, helpful and had a wonderful breakfast. The breakfast lady was the best. Check in and out people were great and helpful. Casino right across the street for a few hours of fun. Great restaurants within walking distance. Will definitely go back. Spent 3 days there.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Charlotte B, Thank you for staying with us and for your kind words about your experiences during your stay. Every review like yours helps us get the word out that we represent great value and caring service. Thank you again and we look forward to your next visit to Hot Springs! Bests, Jim

"Best Western Was "A WINNER""

5
27/10/2016

In town for a couple of days of fun at the Hot Springs Casino, a quiet and comfortable room was just what we were seeking for our gambling respites. Walking distance to the Casino was an extra plus. We dealt with Carol by phone prior to booking the room. She was like an old friend that we never met before. She knew almost all the answers and if she didn't know, she looked into it, including Casino and surrounding restaurant information. No extra payment to rent a microwave and refrigerator; they came with the room! Even though they were booked-up, our rooms were surprisingly quiet, clean and comfortable. The colossal free breakfast buffet was the best we've seen with great get ya' going food and coffee. We Highly recommend it and will see you again Carol and Best Western. the Duncans

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Duncan D, Thank you for choosing to stay with us and for sharing your experience with us. I appreciate this wonderful feedback of your experience! Thank you for mentioning our staff, they all work very hard to make sure everyone has a wonderful experience while they are visiting the area. We love hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Bad Choice"

1
27/10/2016

I have read the other reviews and can't believe they are talking about the same place. It was horrible. The room was so bad in cleanliness. There was 1 towel so had I had to get housekeeping to give others for the room. Then I had to use some of those to knock down cobwebs off the ceiling to walls. The door had an inch crack where anything could come under to the room. The walls next to the bed had stuff on them that I don't even want to imagine what it could be!! The room was dark. It was sprayed heavily with air spray as if to cover smells. Just disgusting all the way around. Needless to say my husband and I checked out. The positive was after having to talk to the manager on the cell phone of the desk clerk was they credited the room back to my bank card. I really wanted this motel to work out for us but I guess you don't always get what you want!!!!! ( Hope a lot of cleaning and maintenance comes along for this place)

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear ShaZee61, Thank you for choosing us. We appreciate that there are many competitive businesses to ours and therefore we are delighted that you visited us. This is all the more reason why we are very saddened that you did not have the positive experience that you and all of our guests deserve. Rest assured that we will continue to strive to see that others do not have your regrets. Regarding your situation, I humbly ask that you provide us with another opportunity to validate that our reputation for the "Best" experience is deserved. Bests, Jim

"Weekend Getaway"

5
25/10/2016

I absolutely loved this stay. Staff were awesome. They made the check in process simple and quick. My room was very clean and comfortable. This is a perfect hotel for a weekend getaway. As a travel nurse I experience alot of hotels etc. this is by far one of the best in every way. Keep up the great work guys and thanks for helping make my weekend awesome!!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Ayager, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. Please come back and visit again real soon. Bests, Jim

"A Wonderful Place to Stay in Hot Springs"

5
25/10/2016

Wonderful hotel. The staff is exceptional. Housekeeping and dining room staffs were wonderful. The breakfast was a full breakfast (included with the room) and it was great. We highly recommend this hotel. It was clean, friendly, and safe for our motorcycles. Convenient location to major attractions in town. We will definitely stay here again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear KARLA D, Thank you for your recent stay with us in Hot Springs, we appreciate that you chose to stay with us! I'm glad that you had a wonderful experience during your visit here. Thank you for pointing out our staff, they do try hard to make sure everyone enjoys their time here. Thank you again and we look forward to your return visit! Bests, Jim

"Great Hotel Stay experience"

5
24/10/2016

Comfortable location. Great breakfast experience. The staff were friendly and helpful. The location of the hotel was close to the amenities we were attending. The hotel seemed to be a secure location in that there was a privacy fence set up and the hotel had security cameras.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear David Ray B, Thank you so much for choosing to stay with us, we appreciate your business! I'm happy that you found the location convenient, that you felt safe, as well as the staff friendly and helpful during your stay, we appreciate your kind comments. We sure hope that you will stay with us again so that we can have the same opportunity on your next visit to Hot Springs. Bests, Jim

"Convenient to historic downtown Hot Springs"

4
23/10/2016

The hotel staff was very friendly. The room was clean and the bed was very comfortable. The breakfast was good as well. Hotel was convenient to historic bath house row however not in walking distance.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Candace R, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and please come back to visit us again real soon. Bests, Jim

"Great stay with a dog"

4
23/10/2016

We stayed here for just one night and discovered that they have a fenced-in dog area so we could actually let our dog off-leash and run. It was such a nice thing / the only hotel on our 18-day trip that had such a thing.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear frogperson, Thank you for staying with us on your travels to Hot Springs, we appreciate your business! We appreciate your kind words about your stay, we love hearing from our guests. The recent addition of the "Dog Park" has been a big hit. Thanks again for your business and we hope that you come back to visit us again real soon. Bests, Jim

"Friendly Service--Clean room"

5
23/10/2016

I am very picky about motel rooms. I was pleasantly surprised when I saw this room. It was clean, and the bed was comfortable. It was a place I would come back to. It wasn't perfect, but it was the next thing to perfect for a home away from home. Friendly service from Carol and the staff, and a WONDERFUL breakfast! Yum. We'll be back!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear bluheron44, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Hotel stay"

3
20/10/2016

The location and exterior are looks good. But the quality of the room is not good. The room cleanliness is poor. Found hairs on the bed and pillow when I am check in. And I got another room looks bit more clean and in the midnight someone knock the door and he has the same key for same room and he complaint on the front desk and he got another room. Totally it was a bad experience with my family.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Johnson J, Thank you for staying with us on your recent visit to Hot Springs, we truly appreciate that you chose us! I hate to hear that we didn't meet your expectations and that you were disappointed. Obviously, your experience is not typical, it appears the cleanliness of your room was not up to our standards or yours. It also sounds like that when you changed rooms that the desk clerk didn't change it in the system. We are sorry this happened and it makes us work even harder to make sure that it doesn't happen again. I appreciate your candid comments and hope that you will give us another chance if you are ever back in the area. Bests, Jim

"Surprised"

4
17/10/2016

We stopped for our overnight stay in Hot Springs. I have not stayed at Best Western in years and I was actually happy to have a clean room, not outdated and a great check in experience. Will definitely stay here again or check out other Best Westerns.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear TammyA0815, Thank you for your kind words about Best Western Winners Circle, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Looks like your basic motel on the outside but absolutely wonderful and far superior on the inside"

5
17/10/2016

Well appointed room with refrigerator, microwave, table for two, comfortable bed, and very very clean with outstanding staff. Breakfast includes scrambled eggs, hard boiled eggs, biscuits and gravy, waffles, fruit cups, yogurt, breads, cinnamon rolls, muffins, bananas, sausage patties, cereal, juices, and hot beverages. Driving up it looks like your basic motel with exterior corridors and close to the road so I was a little concerned as I am a light sleeper. However, I spoke with Carol at the front desk and explained my concerns and she took great care of me. The hotel actually has four buildings and she put me in the building the furthest from the road and I heard NO NOISE at all. The room was comfortable, quiet, and as mentioned before, very clean. It's the best non-suite hotel I've stayed at. For those visiting the NP, the hotel is too far for walking to it but there is a free parking garage in town near the park and the hotel is only 6 minutes by car from the downtown area making it very convenient for exploring Hot Springs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear MJStrider, Thank you for choosing to stay with us, we appreciate your business! We know that you have choices and I'm glad that you chose us. I also want to thank you for taking the time for writing this review about your wonderful experience while here, it's a glowing review that I will definitely be sharing with my staff. I'm glad that you enjoyed the location, the clean comfortable room, as well as the Hot Breakfast Buffet breakfast. Our staff is great and we feel like we represent a great value to our guests. Please come back and stay with us again for we would love to take care of you again. Bests, Jim

"Very helpful and friendly"

4
17/10/2016

Great staff here in Hot Springs ,Ark. I remember the a nice lady ,Donna whom made and served us breakfast every morning , she has to win the polite award , A + breakfast and service . The rooms are well laid out and clean , staff went beyond just a job and exceeded my expectations , highly recommend staying here .

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Marlies R, Thank you for your staying with us and for your kind words about your experience with us, we truly appreciate your business! We love hearing about our guests experiences. Please come back and stay with us again for we love to serve our guests. Bests, Jim

"Great"

4
16/10/2016

Good location, great staff. I will be back, really enjoyed my time. Well except for hearing my neighboring room having s hit too much fun if you know what I mean.. lol buy regardless I can live with that

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear randallallan45, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. I hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Room Review"

3
16/10/2016

The rooms were very dated and worn; however, the beds were very comfortable. The staff was very helpful and kind. The walls were thin and the outside noise was noticeable. I must say that the breakfast was pretty good and the breakfast ladies so enthusiastic and helpful.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear BeeLee329, Thank you for electing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing about our guests experiences, it makes us better. Once again, thank you for choosing us and we hope that you will come back and stay with us again in the very near future. Bests, Jim

"room review"

5
16/10/2016

Was a very nice room,,bed slept great,,,,clean,,,,,,i loved that they had a doggie park where you could let them run around without a leash.....great breakfast,,,,,friendly staff,,,you can go wrong here folks,,great room for the price.

"good location"

4
14/10/2016

All was good. Best pizza within walking distance. Had my very picky friend with me and she was thrilled. It is just across from the casino and race track, so I plan to go back in the spring for horse racing.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Elaine S, Thank you for choosing to stay with us, we appreciate your business! I'm glad that you shared your experience with us, we love hearing from our guests. If you find yourself in Hot Springs again and needing lodging we sure hope that you will stay with us again. Bests, Jim

"Good breakfast, everything else was passable"

3
13/10/2016

Best continental breakfast I've ever had. Service was great. But the beds and pillows were pretty bad. It's right off central avenue and closer to the National Park than others, so the road is very busy and loud. If you're staying in Hot Springs, go down to the La Quinta Inn. it's further away from the hustle and bustle, near some good restaurants.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Sleepymoose88, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. I sure hope that the next time you are in Hot Springs that you will reconsider and stay with us again. Bests, Jim

"Just Ok."

3
12/10/2016

Spent 2 nights here in September while we dug for quartz crystal at a nearby mine. Staff was friendly, Breakfast was fantastic! Great fenced doggie area and decent rates. Make sure to go next door to Rocky's Corner for Pizza that is to die for! Ask for a room away from the front of the motel. Unless you want to hear road noise from the 4 lane highway all night. Carpet was ewwwww! Our room needed a full remodel honestly. Probably won't stay here again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Emily J, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. I sure hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Love this place"

5
12/10/2016

This was our second time staying at this hotel. We love the staff especially the breakfast staff. It was nice to see them again. The staff was very helpful and very nice. The room was clean and comfortable. We will be back again next year for a stay.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear slmickey94, I want to thank you for choosing to stay at our hotel this week. Your kind comments regarding our hotel is most appreciated. We appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thank you again for your business and please come back to visit us again. Bests, Jim

"Great breakfast"

5
12/10/2016

Alisa makes the best hotel breakfast I've ever had. Motel style rooms withbig windows, right next to a cool Chicago themed bar called Rocky's and other things to do in Hot Springs, and the ethernet works!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear drummerguy26, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"RUDE BIKERS, TOO MANY EXCUSES"

1
10/10/2016

Came to Hot Springs to enjoy a nice weekend of relaxation and spa. Was informed WHEN I ARRIVED that a biker rally group was staying there as well. Nothing but noise, loitering, and too many excuses from hotel staff. Staff was friendly & nice. Cleaning staff was rude (did not acknowledge or speak). Breakfast was good. I will take my business up the street next time as I have done before. I TRIED IT :)

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear MrsMarsMS, Thank you for your recent stay at our property as well as your review of our business. We are very concerned with the experience you describe. Rest assured that all reviews, especially critical ones, are treated as top priority by me and our staff. We owe our very existence to how our guests regard us. We will continue to strive to make everyone's experience the best it can be. If you are ever in town to visit again, please give us another try. Bests, Jim

"One of the best!"

5
10/10/2016

Very busy, attractive hotel with a wonderful complimentary breakfast. It is so nice to meet staff who actually seem to enjoy their work. We will not forget this hotel on our next trip to Hot Springs, AR

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Gale L, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Bests, Jim

"Overnight at Hot Springs"

4
09/10/2016

I stayed at winners circle on a friday night and they were hosting an Indian motorcycle gathering- about 50. The staff was well organized for them & the breakfast was busy but well run by expierenced staff. The food was better than most breakfast bars i've gone to. The hotel was era 1960's - a little worn, but clean & pleasant. I'd stay there again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Kevin S, It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about our facility, our staff, and how you enjoyed your visit with us. We look forward to serving you again very soon. Bests, Jim

"Great hotel and staff"

5
05/10/2016

This was a great Hotel and the staff were very helpful and so kind, always smiling and glad to assist. we had several artist staying st the hotel for the Festival of MAgic, all enjoyed and complimented on the friendliness of the staff.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Maxwell Blade & Staff, Thank you for trusting us with your recent needs for lodging here in Hot Springs! We know that you have many options and appreciate that you chose us. We thoroughly enjoyed taking care of you folks, they were a joy to deal with. I'm glad and happy that everyone enjoyed their stay and we look forward to many other opportunities in the future. Once again, thank you for choosing us. Bests, Jim

"Great Stay!"

5
04/10/2016

We really enjoyed our 3 day getaway to Hot Springs. The Best Western Winners Circle was a delightful surprise. The beds are comfortable an the staff was very helpful. The breakfast is made fresh every morning by a caring, friendly hostess. The location is central so you can go 2 miles to downtown or 5 miles to Lake Hamilton it is across the street from Oaklawn, which we walked to. On the way to Oaklawn we found Rockys Pizza and it was so good. Great 3 days! We will be back!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear pjsplace5, Thank you for selecting us and for revealing your positive view of our hotel with others. We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to your return visit. Bests, Jim

"Definitely a Winner!"

5
02/10/2016

The best western located in Hot Springs, is appropriately named. Staff at check-in was very courteous and willing to get us checked in quickly. Rooms were wonderful! The bed slept great. The breakfast was the best.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear rochelleb91, I want to thank you for visiting our hotel in Hot Springs this week. Your comments regarding our hotel is most appreciated. We appreciate you sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and please come back to visit us again. Bests, Jim

"The best Continental Breakfast!!!"

4
28/09/2016

The cinnamon rolls are made daily and they are wonderful!! They have scrambled eggs, waffles, sausage, biscuit & gravy, cereal, oatmeal, fruit, juices, milk, just about anything you could want. The lady that runs the breakfast is very friendly and on top of things. She's constantly making sure everything is replenished and cleaning up...can't say enough nice things about her.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear melanieblueeyes, Thank you so much for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! I'm happy that you thoroughly enjoyed the Hot Breakfast Buffet as well as our staff. Thank you for your kind comments and we hope that you will come back and stay with us again on your next visit to the area. Bests, Jim

"General downward spiral in these type of Hotels/motels!"

3
26/09/2016

Some people have told me that places like Best Western, Super 8 and the like, are now franchised out to individuals, not sure if its true but it would explain the huge differences in quality, cleanliness and service depending on where you are. My review on the Super 8 in Jackson Mississippi was where I really noticed what was going on and that you can no longer rely on a hotel Brand Name to give you confidence in the accommodation. Torn bed skirts, overused furniture, and suspect cleanliness seem to be the norm these days and please check to make sure your bed sheets have Actually been changed for clean ones and not just straightened up after the previous occupant. What really bugs me is that when you talk to the staff, they all seem to be saying that they keep reporting this stuff to the management, but nothing ever gets done. So to clarify, generally speaking HouseKeeping staff are nice friendly and helpful but we should all send a message to Management, whomever they are that its not acceptable. With regard to this particular establishment there was no Horse racing on in Hot Springs and it was fairly quiet, Breakfast was better than most as you actual got some hot food, Shame about the plastic cutlery which you would expect from a roadside sandwich truck not a "Best Western" in prime position in a tourist town, yet it seems they still did not have enough staff to make sure that my sheets were properly changed, those staff that were there did their best to make it work, top marks to them, but when management does not seem to care about basic standards and presentation???? Check it out before you book and pay. Pro: Bikers can park right outside the room.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear donald p, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. I sure hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Never choose this Best Western"

2
25/09/2016

This Hot Springs location does not live up to the Best Western chain. Teresa at the front Desk was the true example of southern hospitality. Our room was clean but nothing spectacular. The problem began when we were called home before our stay ended. While checking out, we asked for a refund on the night we were not able to stay. Teresa was as sweet as she could be and mentioned that she would have the owner call upon his return. No call came. I called the hotel a couple of days later and talked with another nice person who promised I would receive a call from management asap. No call came. I called hotel again to tell my story once again. Another nice front desk person promised to relay my message. Finally over a week later, I was able to talk with someone in management who couldn't have been any more rude and unprofessional. Needless to say, I was charged for the night I could not stay and had to endure very crude and rude service to learn that fact. I wouldn't recommend this place because it certainly isn't a 'winners circle".

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Aj L, Thank you for choosing to stay with us, we appreciate your business! The reservation you made was during an extremely busy time for us, that is why when you made the reservation we required a 2 night minimum length of stay and you agreed to do so. As you mentioned, you chose to leave early from your stay, that is why Teresa told you that she couldn't refund the 2nd night. You wanted to talk to the manager and she did call you but she got no answer. I'm sorry that you are unhappy and I truly hope that you will consider staying with us again the next time that you visit Hot Springs, we would love to have you as our guest again. Bests, Jim

"Comfortable room, excellent breakfast, great value"

4
25/09/2016

This Best Western ha s a traditional motel layout, with rooms opening directly on the parking lot and stairs to the second floor. However, the property has been well maintained with new bathrooms and mattresses. The result is a very comfortable room although the furniture is a bit dated. Breakfast is a big draw: the two ladies running the operation are exceedingly friendly as well as efficient and run a tight ship, pumping out homemade cinnamon buns, cooking waffles for you, and constantly replenishing the eggs and other hot food, as well as cleaning tables and busing dishes. The result is far better than the usual hotel breakfast. We especially appreciated the very competitive room rate. While the restaurant sits toward the eve of town, it only takes a few minutes in a car to reach Bathhouse Row and the other sights.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Wanderlust777, Thank you for choosing to stay with us and for sharing your experiences with us. I appreciate this wonderful feedback of your time spent here! We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Hot springs bathhouses"

5
24/09/2016

Was great love the city great history best bath houses I have been to Best Western location was in best location. We had friends stay in room next to us that was nice. Would tell all my friends about where to stay in Hot Springs, Arkansas

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Nancy D, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"Great Value!!"

4
18/09/2016

Stayed recently for 3 nights! Room was clean, bed was comfortable, and breakfast was amazing! And its complimentary! Room had a mini fridge and microwave in it which came in handy. The pool was clean although I didn't get the chance to enjoy it. Staff was friendly. It is central to all attractions in just a short drive.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear 274caseyp, Thank you for choosing to stay with us and for sharing your experiences with us. I appreciate this wonderful feedback of your time spent here! We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"ANOTHER ADVENTURE "

5
18/09/2016

This hotel staff is phenomenal. .Ashley at the front desk was so helpful.Donna for breakfast makes the food look so appetizing, her smile and demure makes the Customer so at ease..the environmental staff made sure that our sheets were clean and our room was immaculatant. The pool guys cleaned the pool in a timely manner. The heating in the fitness area was overwhelming, but Ashley fixed that.. there is a place one block down with great service and good food. I ENJOYED my stay..Thanks a lot..

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Myra C, What a wonderful review!!! Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Thanks for all your help!"

5
18/09/2016

My husband and I stayed here with our friend and 12 of her students from Honduras. Everyone at BW was very helpful. Thank you to the ladies at the front desk for help with wifi, towels and information. Especially, thanks to the lady who helped us all with breakfast. Great place to stay. Clean and comfortable.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Cyndi W, Thank you for your recent visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"Plain and simple"

3
13/09/2016

This isn't the fanciest of places to stay, but it's one of the most inexpensive hotels in the area and close enough to bathhouse row. It had all of the amenities I needed for a quick weekend stay. I didn't realize it was a motel (my fault) until I got there, so there was a little noise at night (other guests pulling up and parking with their radios blaring). You get a full meal at breakfast and the front desk personnel were friendly.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear BonBon Travels, Thank you for your recent stay with us, we truly appreciate your business! We love hearing about our guests experiences, thank you for sharing yours with us. Please come back and visit us again real soon for we would love to take care of you once again. Bests, Jim

"Sandra Williams"

5
12/09/2016

We Love staying at Best Western in Hot Springs . Always great friendly staff. Breakfast is always hot and great. Rooms always clean and fresh. Parking lot always clean not trashy. Got lots of room to park your vehicle and trailor

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Sandra W, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit with us. We look forward to serving you again very soon. Bests, Jim

"Hot Springs Rally"

5
12/09/2016

Great place to stay. Friendly very helpful staff. Don't miss the homemade cinnamon rolls and waffles! Rooms are very clean and comfortable. Staff is knowledgeable of the area. We will stay here again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Gene S, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Thanks, Jim

"Great Place to Stay!"

5
11/09/2016

We stay at the BW Winners Circle every year during the Hot Springs Bike Rally. The staff is friendly, room are clean and service is top notch! We always enjoy the ladies that assist with the breakfast bar, they are courteous, friendly and make you feel right at home! Enjoy your stay.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Nicky M, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing about our guests experiences, thank you for sharing yours with us. Once again, thank you for your kind words and we look forward to your return visit. Bests, Jim

"Bugs Bugs and Filth"

1
06/09/2016

The only thing this place has going for them is their staff. Their staff are WONDERFUL! We booked this place according to Trips reviews and boy were we disappointed. The room was filthy and when we woke up, there were BUGS in the sink crawling all over. We thought they were fleas but the front desk lady said they were nats? She graciously knocked off 20 for our room....really! This was our anniversary and only chose it due to the reviews!!!!!!!!!! Never Again

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear cookiejo44, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We always like knowing about our guest experiences and yours is no different. Please know that your experience is not typical. If you are ever in town again I would like to invite you to come back and stay with us again and receive out usual "Best" experience. Thanks, Jim

"Dogs loved the new dog park addition!!"

5
06/09/2016

Great service and staff from the front desk to housekeeping to the breakfast area management. Every staff person we encountered was helpful and friendly. We have stayed here before, but this was the first time for us to bring our two small dogs (both <30 lbs). I had trouble finding pet service before we left out of town. I called Best Western Winners Circle to see if they accepted pets and was told yes, and that they even had a new dog park. Our dogs loved the dog park. It was nice to be able to let them run a little after being stuck in the room for a couple of hours. I recommend this hotel to anyone traveling to Hot Springs. You can walk across the street to the Oaklawn Casino. It's a short drive down to Bath House Row. If you are traveling with pets, they will love it!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear jenalc2016, Thank you for continuing to chose to stay at our property while visiting Hot Springs, we truly appreciate your business! Thank you for all of your kind comments about our staff, I know they try really hard to make sure everyone enjoys their stay. I'm so happy that you were able to bring your small dogs with you on this trip for we know that they are part of the family. I hope that the recently added Dog Park was a nice place for them to run off some energy without having to be on a leash. Please come back and visit us again for we love serving our guests (our furbaby guests too). Bests, Jim

"NOT INVTHE WINNERS CIRCLE"

1
02/09/2016

I'm writing this review as I sit in my car at 2:30 in the morning because though we asked for a non smoking room, the front desk put us in the smoking lounge. To add insult to injury, I would swear housekeeping just made the bed over the last guest's bed linens. Completely wrinkled sheets and pillow cases. Apparently this was the last room available when we pulled in an hour ago. At least Hubs will get a few winks... This hotel is all show, and the view is disgusting.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Lucy P, Thank you for choosing to stay with us, we appreciate your business! I'm sorry that you are confused on how you got a smoking room. The reservation that you made online specified that you wanted a smoking room, therefore, that is what we saved for you. We are typically very busy on holiday weekend so we didn't have anything else to offer you. By looking at your past reviews of other motels, this isn't the first time this has happened to you. When you make your reservations online be careful to pick out a non-smoking room if that is what you prefer. Once again, thank you for choosing us and we hope that you will choose us again the next time you are in town. Bests, Jim

"Nice Enough"

3
01/09/2016

We were only at this hotel for a night. The staff was excellent. Very helpful and guided us to places for dinner easily. Breakfast was great and lady who served breakfast was very friendly. The room was average and needed some updating, but for us it was just a stop on the way home for a night. So we didn't spend much time there other than to sleep. The neighborhood seemed a little sketchy but the property as gated and locked.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Amy F, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated and I'm glad that you enjoyed your stay in Hot Springs. Thanks again for your business and we look forward tor your return visit. Bests, Jim

"Great place and great location"

4
31/08/2016

I would have given it 5 stars but it is a little dated, other than that it was great. The location is just minutes away from downtown and minutes away from the lake. The staff was great, the Breakfast was great, the bed was comfortable.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Morgan P, It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about our facility, location, and how you enjoyed your visit with us. We look forward to serving you again very soon. Bests, Jim

"Girls Trip gone Sour"

2
29/08/2016

We stayed in the Best Western Winners Circle on 08/26 & 08/27/2016. The front desk staff Friday was great, breakfast the next morning was amazing!!! (Those ladies do a great job!) Checked out on Sunday and started the drive home. Got about 4 hours away and realized I left my diamond earrings in the nightstand. Called immediately and the lady working the front desk told me she could't leave the office to go check but housekeeping had already been through, and would have logged them in, the General Manager should return my call the next day. After multiple calls the GM tells the front desk associate to tell me she's not responsible for what I left in the room. I'm not sure if she stole them or housekeeping, but all I've been told multiple times by them and corporate is they aren't responsible for what I left. (Very true, but as soon as I realized my mistake I tried to get it taken care of). Other than that - the room was good for the price! Great breakfast, short on towels, but they gave me extras when I asked. Trash cans had no trash bags and the toilet paper holder was broken and on the floor, but for the price - we couldn't really complain. Main complaint is the manager and the "not finding" of my diamond earrings.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Julie T, Thank you for your recent visit to our property, we appreciate your business! After visiting with you on the phone several times I'm very happy to hear that you found your misplaced earrings. Thank you for your feedback for we love hearing about our guests experiences. I hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Great place"

5
29/08/2016

Very clean, neat and super friendly, helpful staff. Recently updated rooms - looks old from the outside but is nice and clean and the beds are awesome. Centrally located and easy to get to places. Really great value.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Brent B, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. I appreciate that you mentioned some of our staff, they really enjoy taking care of people and making sure everyone enjoys their time while they are here in Hot Springs. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"On a busy street, so a little noisy- but not horrible"

4
28/08/2016

Most hotel staff very polite and helpful, excellent breakfast and service. Very comfortable bed, and clean room. unable to lock bathroom window- at ground level, but braced a wooden clothes hanger in slot to secure. All in all, we were there to visit family for a short vacation. We had a great time, and would stay in this hotel again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Georgia C, We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our guests about their experiences while visiting us. Thank you for continuing to stay with us and we look forward to your return visit. Bests, Jim

"Great Location"

4
28/08/2016

Great location. Directly across the street from the race track and casino. Not a high end hotel but a great value for $75 a night. The breakfast is good. Not packaged pastries and coffee but sausage, eggs, biscuits and gravy, potatoes, cinnamon rolls, etc. Room was clean with comfortable bed, fridge and microwave.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear bcweath, Thank you for your business, we truly appreciate it! I'm glad that you enjoyed your stay, especially the Free Hot Breakfast and that staff in there. They really are a great team and work hard to please everyone. We look forward to your next visit to Hot Springs so that we may serve you again. Bests, Jim

"Had a nice stay!"

4
26/08/2016

The room was very clean. We had a little trouble with the front door and they were other there within minutes to fix it. The breakfast was cooked by a lovely couple the lady's name was Alisa. They were very sweet and helpful. One of the best hotel breakfasts we have ever had and we travel a lot. Lady at the front desk was very sweet as well.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear cweeter74, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"Best so far"

5
26/08/2016

Our experience here at the Best Western has been exceptional. Clean room, heated bath area, fantastic breakfast. Donna even makes your waffles for you. The only hotel that had hot tea available. Would recommend this hotel if your in the area!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Michele S, Thank you for your kind words about Best Western Winners Circle, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Best Western, Winner's Circle Hot Springs Arkansas"

4
26/08/2016

We were very surprised to see ANY hotel with 2 doors to the room. Plus a window in the bathroom! Room was clean. The only thing I would like to see...again in ANY hotel or resort is when one has a king size bed, king size pillows would be nice. Too many "little" pillows to try sleeping with.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Carol H, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. I'm agree with you on the pillows, I'll check into BW standards to see what I can do about it. Thanks again for your business and please come back to visit us again real soon. Bests, Jim

"Great Hotel!"

5
24/08/2016

Loved this hotel from check in to check out, very helpful staff. Donna at the breakfast dining was awesome. I had read negative reviews of this hotel and was worried about it somewhat. But those reviews that I read are totally unfounded, do not pay attention to them. this is the place to stay in Hot Springs!! I will be back!! Thank you everyone that works there!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear MaryRuth555, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"Great value, large room,and two king beds!"

4
24/08/2016

Loved the size of the room and the two king sized beds as we were vacationing with our two daughters age 18 and 21 and needed the space! The mattress on one bed had a low spot, but the rooms were very clean. The hot breakfast was fantastic and the attendants for it above expectation. Extremely good value.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Dejuanna B, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing about our guests experiences, thank you for sharing yours with us. Once again, thank you for your kind words and we look forward to your return visit. Bests, Jim

"Bring your own blanket"

3
21/08/2016

So what is up with motels not having blankets anymore? This is my only complaint. I sleep better in a cool room cuddled up in a blanket. The last two places we have stayed used two sheets with a very thin blanket between them. I was cold all night. No I didn't ask room service for one since it was very late when we got to the room. A simply blanket in one of the drawers would have been very appreciated. As always the best reason to stay here are the ladies that host the breakfast. You really feel like you are at your grandma's house where they are continually checking to make sure you have enough to eat. This trip she brought around fresh biscuits to all the tables. I am on a special diet and she was very concerned that I didn't get enough to eat. This puts the Winners Circle in first place with me!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear talihinagal, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. We do have a duvet type quilted blanket on every bed between the two sheets. Additionally, we have more blankets available at the front desk 24 hours a day. If you call the desk we are happy to bring one to you, your comfort is the reason we are here. I sure hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Adequate but Aggravating"

3
18/08/2016

My room was getting shabby. It looked like the door had been sprung, plus always took 2-3 tries to unlock. Soap bars were a thin 2 x 2 inches. Towels worn. Garbage not removed from room daily. To finish with the aggravating part, Best Western has barraged me with emails that, to unsubscribe, can take up to 7 days. Really?? The better part was the friendly woman in charge of the breakfast bar, though the food selection wasn't as good as at the Hampton Inn or Comfort Suites. Plus, if you have a second-floor room, know that you'll have to bring your luggage up a staircase.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear kehoedds, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and please come back to visit us again real soon. Bests, Jim

"Great stay"

5
18/08/2016

Family suite was huge and just what we needed after a long, fun-filled day in Hot Springs. Room was very clean and comfortable.Staff members were very helpful and pleasant. Breakfast was awesome! Location is great, too.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Sendai Y, Thank you for your kind words about Best Western Winners Circle, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Great Deal"

5
16/08/2016

Loved the hotel from start to finish. Staff was very polite and courteous. It was well maintained, clean and comfy. Pool looked amazing..breakfast was beyond expectations! Good price and good location....far enough to miss the down town noise but only minutes away from the down town fun!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Kristie K, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff, facility, location, and how you enjoyed your visit with us. We look forward to serving you again very soon. Bests, Jim

"Poor Service"

2
16/08/2016

mistake was made and they booked us for the wrong night for 2 rooms and charged us. Called and was refunded but they would not book us for the correct nights due to a 2 night min stay. Said a manager would call me, after 3 calls one called me back and said she would talk to the owner and call me back. Still a week later no call back. VERY DISAPPOINTED

"Very Clean...Great Breakfast"

5
08/08/2016

The staff are very helpful and go out of their way to help you in any way possible. Breakfast was excellent and employee that cooks and serves was awesome! Thank you for a great stay. We checked out after 1 night but decided to stay an extra day and checked back in. They were again very helpful and we enjoyed our stay at Hot Springs!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Robin K, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"Clean rooms"

4
07/08/2016

We stayed here while in Hot Springs. It's across the street from the race track and casino and next door to Rocky's restaurant. The hotel was clean and appeared pretty full. Even though it was full it was pretty quiet. The only thing I wasn't fond of was the traffic. It was sometimes hard to get in and out of the place because of the heavy flow of traffic but there is nothing they can do about it. They also have a pool available and a separate building where they serve breakfast. Overall a good experience.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Shellyb77mac, Thank you for electing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! We love hearing about our guests experiences, it makes us better. Once again, thank you for choosing us and we hope that you will come back and stay with us again in the very near future. Bests, Jim

"Great Place to Stay!"

5
03/08/2016

The hotel is in a great location. The room was very clean and comfortable. The beds were quite comfy. The pool area was nice and clean. The continental breakfast was fantastic, even homemade cinnamon rolls! Elisa and John in the breakfast room were fantastic. They were very warm and welcoming, also very helpful. They are very knowledgeable about the area and so willing to help in any way they can. Our stay was fantastic. I would recommend anyone to stay here. We will definitely stay here when we come back!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear jcakes30, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We also appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and please come back to visit us again. Bests, Jim

"Great hotel / location / breakfast "

5
02/08/2016

We visited from July 29-Aug. 1, 2016. The facility / grounds were clean and well kept. The lady at the front desk was welcoming and pleasant. The check-in process was quick/easy. Our room was clean and spacious. The bed and pillows were very comfortable. The breakfast at the hotel was great! Fresh food. Great selection of hot / cold items. Everything is clean and organized. There were 2 ladies working the breakfast hall that were phenomenal (Donna & Alisa). They make you feel like family during your visit. They are constantly working and catering to everyone while cooking and cleaning all at the same time. Their work ethic and southern hospitality blew me away... We will definitely be back to this hotel on future trips to Hot Springs!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear LisaMO19840, Thank you for choosing to stay with us, we truly appreciate your business! I appreciate that you mentioned our staff, they do work very hard to make sure that everyone enjoys their time here. Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Great Hotel!"

5
02/08/2016

This is the 3rd time I have stayed at this Best Western and each time has been better and better. We decided to bring our dog with us this trip and although their pet policy states 25 pounds as the max, when I called and asked about it the manager made an exception for our 40 pound border collie. All of the staff were very friendly and accommodating. The room was nice and clean and the bed was very comfortable. They even have a double gated grassy dog area where the pups can play off leash! Breakfast was good each morning and the lady who tends to the breakfast area is SO nice and helpful. We loved our stay at the Best Western!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! We love repeat guests! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your continued business and please come back to visit us again real soon. Bests, Jim

"Awesome stay"

5
02/08/2016

Never have we had a bad experience at this Best Western .Very caring and courteous staff !! Rooms are always clean and breakfast is totally awesome ! Very happy and never have to worry about something going wrong .Love the Rewards program too.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Barbara T, It was a pleasure to have you as one of our guests again and we hope to have the same opportunity often in the future. We appreciate your kind words about our facility and how you enjoyed your visit with us. Thank you for your continued support and we look forward to serving you again very soon. Bests, Jim

"Nice Property and staff"

5
31/07/2016

Renovated with updates that make it comfortable and a good value. Employees were all friendly and helpful. Pool area was nice and refreshing. Family rooms are huge, easily hold six with two kings and a fold-out sofa.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Chris C, Thank you for selecting us and for revealing your positive view of our hotel with others. What a wonderful review, I'm glad that you had a wonderful experience. Thanks again for choosing to stay with us and we look forward to serving you again in the near future. Bests, Jim

"Nice hotel & friendly staff"

5
30/07/2016

The rooms are nice and comfortable. It is located across from the Oaklawn race track & casino. We liked the location because we were centrally located to everything. The breakfast staff was great! Super friendly and helpful! We will stay here again!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Leslie T, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Thanks, Jim

"Great Hotel and friendly staff"

5
26/07/2016

The rooms are very nice and comfortable. It is located right next to the casino. The breakfast is also very good with a friendly staff member by the name of Donna. She is very polite and will get you anything you need. WiFi is very good also.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear kota032211, Thank you for choosing to stay with us and for sharing your experience with us. I appreciate this wonderful feedback of your experience! We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Not what I expected"

3
26/07/2016

This is an older Motel...definitely NOT a Hotel! I would consider this a 2 star accommodation, not the 3 star it was advertised as. The rooms are older and basic. The front desk staff was kind and helpful. Breakfast was a plus.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear jdbraun11, Thank you for your recent stay with us during your travels to Hot Springs, we truly appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and please come back to visit us again real soon. Bests, Jim

"Older, nicely renovated motel"

4
25/07/2016

Across from the casino on the main road in to Hot Springs. It's a large, spread out motel with plenty of parking. The room was big, clean, and the beds were comfortable. The best part: the breakfast buffet. There was quite a selection, overseen by helpful employees. They do a great job- leave them a nice tip! (Note- to avoid the potential traffic noise, request a room in the back of the property. It wasn't too loud when we were here- and cinder block motels are so much better insulated- but for light sleepers, farther from the road might be better.)

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear LovedMaui, Thank you for choosing to stay with us, we appreciate your business! I'm glad that you shared your experience with us, we love hearing from our guests. If you find yourself in Hot Springs again and needing lodging we sure hope that you will stay with us again. Bests, Jim

"Great Hotel"

5
25/07/2016

The staff and rooms are great. Very clean and in a great place. Lots of things to do within walking distance. Nobody has a 9ft swimming pool anymore but guess what this Hotel does. My kids loved the rooms and pool it was great.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Lamar R, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"Great stay"

4
25/07/2016

Great place to stay. Very clean, great location. Centrally located to all tourist sites. Great breakfast. Very quiet. Reasonably priced. Would recommend this place to anyone going to Hot Springs. Enjoyed our visit.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Shannon F, Thank you for staying with us on your recent visit to Hot Springs, we truly appreciate your business! I'm glad that your experience was great and that you enjoyed the location, the Hot Breakfast Bar, and that clean, quiet room. We do feel like we are the best value in town. Please come back in visit us again real soon! Bests, Jim

"One employee spoilded it for everyone"

4
24/07/2016

Outstanding desk employees and great housekeeping people. Room was very clean and had great amenities. Micro wave oven and refrigerator were appreciated. Check in and check out were very quick and easy. Too bad "Donna" in the complimentary breakfast area is very rude to the guests.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Rich G, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel and our staff is most appreciated, we love hearing about our guests experiences. Thanks again for your business and please come back to visit us again real soon. Bests, Jim

"Bikers Dream"

5
23/07/2016

We stayed one night as a last minute reservations and were blown away by the biker discount, complimentary bike shammy and "hog wash" station. A+ service all the way and a clean room and nicely situated pool. Wonderful, full breakfast with eager attendants to help you with anything you need (even freshly made waffles!) Went next door to Rocky's bar and grill for wonderful beer selection and great Chicago style pizza. Will definitely be back if ever back to Hot Springs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Cady A, Thank you for choosing to stay with us on your recent trip to Hot Springs, we appreciate your business! I want to thank you for sharing your experiences for we do feel like that we represent a great value in the marketplace. Please come back and stay with us again, for we love taking care of your needs. Bests, Jim

"Too much hype"

3
22/07/2016

Room is fairly clean. The issue was when we drove up about 3 doors were open and people were just sitting in the walkways in chairs. Looked like a meth hotel. Just not what we were used to. Employees were nice. Breakfast was pretty good. Great location.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear dlaf, Thank you for your recent stay with us, we appreciate your business! I'm glad that you enjoyed the breakfast, the location, and that everyone was pleasant with you during your stay. I'm not sure what a "meth hotel" is, but I'm sure that we are not one. Many times when we have a group that has several rooms they will sit outside and visit. Once again, thank you for your stay and please come back and visit us again. Bests, Jim

"Very Comfy"

5
22/07/2016

i had workshops for school and didn't want to drive every day so I just booked and enjoyed to pool after a long day in class. Very comfy, people friendly and very clean. The breakfast was awesome just about anything you wanted and the lady was so helpful.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Vicki Or Len H, Thank you for your recent visit to our property while visiting Hot Springs, we appreciate your business! Thank you for all of your kind comments about our staff, I know they try really hard to make sure everyone enjoys their stay. Please come back and visit us again for we love serving our guests. Bests, Jim

"Great Improvement"

4
20/07/2016

This hotel has come a long way since the first time we stayed there. The rooms have been completely renovated. They are now more modern and up to date. Hotel staff very helpful and breakfast is very good.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Gloria R, Thank you for your recent stay with us, we truly appreciate your business! We love hearing about our guests experiences, thank you for sharing yours with us. Please come back and visit us again real soon for we would love to take care of you once again. Bests, Jim

"Descent hotel for the price"

4
20/07/2016

The hotel was good, bed was comfortable, AC worked great, very friendly staff. Floors were dirty and no trash bags in the trash cans. Swimming area was nice but too much chlorine in the pool. Had a nice stay despite the few imperfections.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Stephanie S, Thank you for choosing to stay with us, we appreciate your business! We love hearing about our guest experiences and yours is no different. I hope that on your next visit to Hot Springs that you will come back and stay with us again. Bests, Jim

"Great place in Hot Springs"

5
18/07/2016

Even though this is an older property, the management has done a great job of keeping the rooms updated, clean and very comfortable. The lobby staff is always friendly and accommodating. The breakfast (which is included) is a great spread offering an assortment of hot and cold options for all tastes and the staff here is great too. Nice place to stay and convenient to all of the downtown Hot Springs attractions.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Krisi C, Thank you for your recent stay with us, we truly appreciate your business! We love hearing about our guests experiences, thank you for sharing yours with us. Please come back and visit us again real soon for we would love to take care of you once again. Bests, Jim

""Best" Western to "Worst" Western"

2
17/07/2016

Room was not clean at all. They did not clean room properly and even did not put towels, shampoos, soaps in the room. Staff and manager was not friendly. I do not recommend this hotel and never stay there.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Tuba D, Thank you for staying with us on your recent visit to Hot Springs, we truly appreciate that you chose us! I hate to hear that we didn't meet your expectations and that you were disappointed. Obviously, your experience is not typical, it appears that your room slipped through the cracks. We are sorry this happened and it makes us work even harder to make sure that it doesn't happen again. I appreciate your candid comments and hope that you will give us another chance if you are ever back in the area. Bests, Jim

"Got stranded and had to work from hotel."

3
15/07/2016

The "high speed" Ethernet is tolerable at best. The speed is 2Mb/s. My house is 350Mb/s. I never got room service because I was working the whole time. I got crap charges on my card which I will be disputing. The vending machine was always out of water. Had to walk 2 miles to get water bottles. Overall though the staff, commodities, and the room itself was fantastic.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Tyler B, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. We have Fiber straight to the hotel, your internet speed should be super fast. We will be checking our access points to make sure that we don't have a problem. Thank you for your feedback. I sure hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Wonderful stay, great breakfast"

4
15/07/2016

This place was awesome just like the reviews said. They had a huge gourmet breakfast. The room was clean, and the bed was comfy. Would recommend. Friendly staff. Waitress at breakfast was great. We only stayed one night, but seemed to be safe.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Mary C, Thank you for your recent stay with us in Hot Springs, we appreciate that you chose to stay with us! I'm glad that you had a wonderful experience during your visit here. Thank you for pointing out our staff, they do try hard to make sure everyone enjoys their time here. Thank you again and we look forward to your return visit! Thanks, Jim

"Enjoyable Hotel - excellent staff and rooms"

5
13/07/2016

This is a very clean hotel = convenient to all locations of interest in Hot Springs. The staff are helpful and are very knowledgeable about the city. They took great care of my Grandkids and treated us like family.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Darrell H, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Thanks, Jim

"Perfect stay"

5
12/07/2016

From the moment we arrived very late in the night we were treated with great service by every staff member we've came into contact with. The beds were huge and so comfortable. The bathroom was clean and every amenity that you'd need. Frig, microwave, great TV, vending. The pool is wonderful and well cared for and the breakfast was fabulous. It was complete with waffles, eggs, gravy & biscuits, fruits, bagels, donuts etc.. we were a little late getting to their breakfast area but the ladies there were so helpful & so very kind. What turned out to be a disaster at a local days inn quickly turned perfect thanks to this great Best Western Winners Circle..highly recommended & we will stay again soon. Thank you so very much for your hospitality.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Shirley W, Thank you for choosing to stay with us on your recent trip to Hot Springs, we appreciate your business! I want to thank you for sharing your experiences for we do feel like that we represent a great value in the marketplace. Please come back and stay with us again for we love taking care of your needs. Bests, Jim

"Great Experience"

5
12/07/2016

This was by far the best hotel of any Best Western that I have stayed in over the years. Loved everything about it.... outdoor swimming pool was nice size and warm, breakfast was good, beds were king size and comfortable, good location for everything we wanted to do plus some we hadn't even known about, best of all was the helpfulness of the employees. The ladies at breakfast were cheerful while helping everyone find what they wanted to eat. My brother and I loved the waffles they made for us each morning, small ones but very good.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Judith S, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit with us. We look forward to serving you again very soon. Bests, Jim

"Decent place to stay"

4
11/07/2016

It's not the best hotel I've stayed in for the price, but it was nice enough. The staff was very helpful and friendly. The hot breakfast was good. I didn't realize when I booked the room that all the rooms are in individual building open to the outside. We were all the way in the back and had to drive up to the front were the pool and breakfast was, and parking was scarce. Otherwise, everything was just fine.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Janet P, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated and I'm glad that you enjoyed your stay. Thanks again for your business and we look forward tor your return visit. Bests, Jim

"Decent room, awesome breakfast!"

3
11/07/2016

Our room was reasonably clean, it was surprisingly quiet for the proximity to traffic and such. The pool was fantastic for my little girl. Breakfast was excellent. Donna and Alisa were the ones monitoring breakfast (among others) and made sure things were steadily supplied and hot. There was a huge group staying at the hotel that was coming through at the same time and there wasn't a shortage on anything!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Aubrey M, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. I sure hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Great Hotel"

5
11/07/2016

This was our first time staying here and we were very pleased with everything for the price. It is on Central Avenue so not far from downtown and other attractions. The breakfast is excellent. We left full both mornings. The ladies that work in there are very friendly and helpful!! Beds were very comfortable. We will definitely stay here again if in the area.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Tina F, Thank you for your kind words about Best Western Winners Circle, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Decent room at a great price! Convenient to Oaklawn."

4
05/07/2016

My husband and I stayed here and had a pleasant experience. The room quality was pretty standard, but everything seemed clean, we got a really good rate, and the staff couldn't be nicer. Loved the location being so close to Oaklawn and the Hot Springs National Park was not far at all. You've gotta try the great pizza place right next door, Rocky's Corner!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear as1967love2, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. You're correct, Rocky's Corner pizza is the bomb! I hope that you will give us the opportunity to take care of you again in the very near future. Bests, Jim

"Great Place to Stay !"

5
05/07/2016

The attention to my comfort was excellent. The city was crowded and I was lucky to even find a room. They treated me very nicely and worked with me to be sure I had a room, instead of acting like if I didn't want it there would be someone else there shortly to take it. I have no complaints about my stay and will be telling others of the wonderful spot in Hot Springs which is so conveniently located to many of the activities in that city. The staff was always accommodating and they did a great job keeping the place clean and comfortable. I will be taking a group there for a long weekend of motorcycle riding now that I have found this location.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Faye E, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. We look forward to serving your motorcycle group when you decide to come back. Bests, Jim

"Great Value"

4
05/07/2016

Courteous staff; clean, spacious rooms, great location close to Hot Springs National Park; breakfast was hot with a lot of variety for everyone; a little noisy from traffic, but overall a great value!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Monica P, Thank you for choosing to stay with us, we appreciate your business! We love hearing from our guests and thank you for sharing your experiences with us, it makes us better. I hope that on your next visit to Hot Springs that you will stay with us again. Bests, Jim

"Hot Springs Vacation 2016"

3
04/07/2016

The rooms were okay but not as I expected. Asked for adjoining rooms but was not given one. Rooms we're suppose to be non smoking but one of my rooms reserved smelled like smoke had been present. Was a stain on comforter on bed before we occupied this room(eww).

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Stacy B, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. I sure hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Friendly staff"

3
02/07/2016

Hotel looks like a 70's motor court from the outside but the rooms are renovated and clean the bed was comfortable and they are pet friendly It is directly across from the horse track/casino very close to all the restaurants and not far from historic downtown The breakfast is standard hotel Buffett the thing I think sets this hotel apart is its friendly staff I don't think I've come across a more friendly staff anywhere I would have given it 3.75 stars if possible

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Cota252, Thank you for your recent stay with us in Hot Springs, we appreciate that you chose to stay with us! I'm glad that you had a wonderful experience during your visit here. Thank you for pointing out our staff, they do try hard to make sure everyone enjoys their time here. Thank you again and we look forward to your return visit! Bests, Jim

"Adequate hotel"

4
01/07/2016

This hotel was priced a little high for the quality of the accommodations. Room was very clean. Outdoor pool is kind of small but it was clean also. There was not enough seating around the pool area. The staff was very friendly and helpful.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Bill C, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and please come back to visit us again real soon. Bests, Jim

"Number 2? "

3
30/06/2016

Hotel is an old style Motel on a busy main road. Room is clean but very dated as is entire property. Outside pool is small but nice and it has ample seating area. I booked it based on rankings on Trip Advisor and reviews but to be honest I was a little disappointed when I drove up... Thought it would look nicer to have this ranking. But honestly I have no complaints.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Tara B, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. I hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Family Vacation"

5
30/06/2016

This was our first time in Hot Spring and I booked this family room from hotels.com . The room was big enough for 6. 3 beds and only one bathroom that was the only issue . We're planning on coming back in August but this time we are 4 only, we're gonna get the two queen beds.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear J V, Thank you for your staying with us and for your kind words about your experience with us, we truly appreciate your business! We love hearing about our guests experiences. We look forward to your return visit in August for we love to serve our guests. Travel Safe! Bests, Jim

"Disappointed"

2
29/06/2016

We booked this hotel on our way home from Texas. I used TripAdvisor's new booking service. The price went up $20 in a matter of minutes. Upon arrival we found it was an old motor inn where you parked your car in front of the door. There was another door on the other side of the room where you could go out and sit in plastic lawn chairs, Thee air conditioner was so loud that it kept us awake through much of the night. Breakfast was okay.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear 244bernardf, Thank you for staying with us on your recent visit to Hot Springs, we truly appreciate that you chose us! I hate to hear that we didn't meet your expectations and that you were disappointed. I appreciate your candid comments and hope that you will give us another chance if you are ever back in the area. Bests, Jim

"Best Western Winners Circle, Hot Springs, AR"

5
28/06/2016

Great "home away from home..." Rooms were spacious. Breakfast was awesome. Rooms were comfortable. Hotel was easy to find, since it was on Central Avenue right across from the racetrack (hence, Winners Circle). Parking was easy and straight-forward. Highly recommend this hotel to anyone lodging in the Hot Springs area!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Gary L, We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our guests. Please come back and visit us again real soon. Bests, Jim

"Wonderful!!!"

5
26/06/2016

Love it!! The bathrooms are clean & very fancy! The beds are soooooo soft, is definitely stay here again!! The pool was clean and felt wonderful! The staff was very helpful... They got me anything I asked for, even extra pool towels!! Bathtub was big like my home tub!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Stephanie B, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Great service, location, and amenities"

5
26/06/2016

Stayed five nights here and will stay here next time. Good complementary hot breakfasts (biscuits w/sausage gravy, waffles), very friendly service, comfortable beds, free wi-fi, fridge, and microwave. Great location. Not too far from anything in Hot Springs. Right across from Oaklawn Downs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Latresa17, Thank you for choosing to stay with us, we appreciate your business! I'm happy that you enjoyed your entire stay with us, we love hearing that! We look forward to your return visit to Hot Springs. Bests, Jim

"Great place to stay"

5
26/06/2016

We stayed for 3 nights and we were very pleased with best western again. Everyone was so nice to us. We felt at home. The room was very clean. The bed had a very good mattress. Their breakfast is the best. I would recommend this best western to everyone.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Cindy B, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! We love hearing about our guest experiences, thank you for your kind words. Come back and see us again, for we would love to take care of your needs once again. Bests, Jim

"Nice stay"

5
22/06/2016

This is an older motel. The breakfast and fitness room was super! Rooms were clean and comfortable even though they were somewhat dated. Would stay again. Property is spread out so you do incur walking to breakfast and workout facilities.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear John T, It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about our facility and how you enjoyed your visit with us. We look forward to serving you again very soon. Bests, Jim

"LOVE THIS PLACE!! Our "Home away from Home" in Hot Springs"

5
21/06/2016

My wife scheduled us with one of the Grandkids from Louisiana, on a "spur of the moment" trip to Hot Springs to hunt rocks(!!!).....well anyway she said everything is booked..seems like something is going on, but I did find a double at the Best Western Inn across Central from the Race Track....would it be acceptable? My first reaction was....Hey that is the old Stage Coach Inn from 1955!! Been by there a million times....read about some of the "wild" things that happened there in the past of the front page of the Arkansas Democrat/Gazette. So I love local history and said SURE! How bad could it be? WELL!!! What a welcome surprise!! It might be old but it is way more than you get with the "modern,fast track, yuppie" "Hotels"! I like the square arrangement with the security fence around the whole Hotel....one way in...one way out..right by the Office. Super friendly and helpful office staff. And you know how these modern Hotels sometimes skimp on the "hot"(sometimes it is cold) breakfast?? Surprise!! The breakfast here is a multi course affair...I pigged out..Scrambled Eggs(just right), homemade biscuits and gravy, sausage, waffles, oatmeal, cold cereal if you want that(?) and looked like three different kinds of coffee. Swimming pool? Yes the Grandson and I had to try it....does anyone remember the old Jacuzzi Pools that were built around Arkansas in the late 1950's until the late 1960's?? Here is your chance to see what was the normal at the "better" Motels at that time. This one is still 9 feet deep on one end! The diving board is gone, but the pool has not been filled in to make it around 4 or 5 feet deep as per insurance/liability requirements. A Classic...that alone made the stay great for me! Beds were great...everything CLEAN, everything WORKED!! We will be back!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear clarencie, Thank you for sharing your glowing experience while staying with us, we love hearing from our guests! I'm happy that every aspect of your trip was over the top. You spelled it out very clearly! Thank you for mentioning our staff, they are great people and do a wonderful job of taking care of their guests. Please come back and stay with us again, we would love the opportunity to take care of you once again. Bests, Jim

"Perfect Hotel"

5
21/06/2016

Amazing rooms, perfect location, price is unbeatable, if your looking for the best hotel in Hot Springs this is the one! I will stay here every time I head to Hot Springs! Beds are comfortable and the rooms are QUIET!! Staff is amazingly nice and willing to help any way possible!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Daniel H, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and please come back to visit us again real soon. Bests, Jim

"Best Hotel in Hot Springs"

5
20/06/2016

This hotel is amazing. The staff is great. Alisa and Donna were amazing as well as the front desk staff. They were friendly, happy and helpful, and if I owned that hotel, I'd do whatever it took to keep that staff in place! I will never stay anywhere else with service like this. You could tell that they liked their jobs and they did them very well. Whatever the owner is doing to keep the staff happy is working, it shows and I'll never stay anywhere else!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Mark R, Thank you for choosing to stay with us and for sharing your experiences with us. I appreciate this wonderful feedback of your time spent here! We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Wow! Breakfast was good, but..."

2
20/06/2016

Room 106 Pros: Very tasty breakfast and the attendants were excellent! Front desk people were very friendly upon arrival. Cons: Old coffee left in coffee pot, in our room. Air conditioner didn't work properly, as it was very hot in our room. Children were having fun in the pool, but the screaming was very loud and went on until 10pm. Iron didn't work properly, which left marks on my clothes. Both doors leading into the Dining area were filthy. People above us continuously moved their chairs back and forth, which was very noisy. Where our room was located, you could hear the traffic. So perhaps a room in the book would had been a better choice for us. This trip was to be a very relaxing one, but it didn't turn out that way, especially here at Best Western Winners Circle. I was told by Theresa (at the front desk) that someone would call me to discuss my concerns. To-date, I haven't received any communication whatsoever. No compensation was offered for our stay.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Born2Travel1960, Thank you for your business, we truly appreciate that you chose to stay with us! We always like hearing directly from our guests, thank you for your comments regarding your visit. Had you reported your issues, obviously we would have either corrected the problems or moved you to another room of your liking. I hope that on your next trip to Hot Springs that you will choose to stay with us for we would love to serve you again. Bests, Jim

"Clean and comfortable"

4
19/06/2016

My husband and I recently visited Hot Springs for the fist time and loved it. This hotel was in a great location. It is directly across the street from the Oaklawn horse track. We were able to walk to dinner a couple of nights. Just a couple minutes from Bathhouse row. The room: The bathroom area and room were smaller than the places we normally stay. However, the room was clean and the bed was very comfortable. The room also seems to have been recently updated. The room also had a microwave and fridge. Both worked wonderfully! No complaints! There is an outdoor pool and fitness area. I was able to work out in the mornings. You just have to go get the key to the fitness center from the front desk. The complementary breakfast was great!! The area is huge and stocked with surprisingly good food. It was really good!!! The staff were all super sweet. Would definitely stay here again!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear honeymoonMississippi, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"The Breakfast Ladies were friendly and went out of their way to be helpful."

4
15/06/2016

The Breakfast Ladies were friendly and went out of their way to be helpful. The breakfast food was hot and had a good flavor. The Breakfast Ladies made your waffles for you and brought them to you. A very pleasant atmosphere.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear beesjunk2, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! I also appreciate your kind words, especially about our staff, I know they try hard to please everyone. Once again, I'm glad that you enjoyed your stay and we look forward to serving you again in the very near future. Bests, Jim

"Husband Birthday "

2
15/06/2016

We were able to check in a little early , that was nice . Then we drove around town , went to eat dinner . The only thing neg is not enough towels , one roll t p. Breakfast was super ! We would come back again but I'll ask for extra towels before we turn in at night

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Roo5468, Thank you for your business, we truly appreciate that you chose to stay with us! We always like hearing directly from our guests, thank you for your comments regarding your visit. I hope that on your next trip to Hot Springs that you will choose to stay with us for we would love to serve you again. Bests, Jim

"Great Breakfast!!"

4
14/06/2016

Breakfast ladies very kind and helpful! Breakfast all 3 days was great Comfortable beds!!!! And very clean. Great choice for us! We were on the backside and it was nice and quiet. It was located centralized to where we needed and so it made it easier to travel from place to place.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear jcwindancer, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and please come back to visit us again real soon. Bests, Jim

"Very good hotel stay"

4
13/06/2016

This hotel was an excellent choice for our stay. The room was very clean and the lady at the front desk and the breakfast bar attendents were both extremely friendly and helpful. The only issue we had during our 2 night stay was that they picked up our dirty towels, but did not give us replacement clean towels, as we were told they were going to, we never did recieve them. We will definately stay here again next time we are in town!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear jenny0082, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and we look forward to your return visit. Bests, Jim

"Excellent experience"

5
12/06/2016

Absolutely wonderful. We had a family death and needed a hotel to stay at. The assistant manager Tera was so helpful and made sure we had everything we needed. She went above and beyond to make our stay a pleasant one.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear L.K. S, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! We love hearing about our guest experiences, thank you for your kind words. Come back and see us again, for we would love to take care of your needs once again. Bests, Jim

"Great Experience"

5
10/06/2016

The hotel staff was exceptional, the beds were very comfortable and the breakfast was above average for a hotel of this price range! The pool was crystal clear, the room were very clean. No Complaints here.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Rebecca K, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Bests, Jim

"Great stay in Hot Springs ar"

5
06/06/2016

we had a truly great experience at The Best Western Winner's Circle Hotel in Hot Springs Ar. Great breakfast and good location. The staff was great especially the girl at the desk at check out (Teresa) very helpful when I called in for reservation, She even called me back later to confirm and make arrangements.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear tom t, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. I appreciate that you mentioned some of our staff, they really enjoy taking care of people and making sure everyone enjoys their time while they are here in Hot Springs. Thank you for your business and we look forward to serving you again in the very near future. Thanks, Jim

"Really Nice Accommodations But Scrunchy Parking"

4
06/06/2016

Hotel room was nice, but I didn't like the very tight parking spots. The breakfast attendant was awesome! Look for advertisements and brochures in the breakfast room. They are not located at the check-in/out building.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear hrp1776, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Softball Tournament"

5
05/06/2016

Occupied ten rooms for softball tournament. All rooms clean and very comfortable Front desk personnel were friendly and easy to work with. Had some booking problems that were handled expertly. Breakfast here is extraordinary Will be back next year

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear compres1, We deeply appreciate your very positive review of our business. It is always most rewarding to hear directly from our guests about their experiences while visiting us. Thank you for continuing to stay with us and we look forward to your return visit. Bests, Jim

"You Can't do Better for the Price"

5
05/06/2016

We stayed four nights at this facility and couldn't have been more pleased. Alisa, the breakfast bar hostess, was amazing. When she found out we were first time visitors to Hot Springs, she went out of her way to get us a map and tell us the most scenic drives, best restaurants, and most popular attractions. The breakfast bar, itself, was always clean and well stocked with freshly prepared foods. The rooms were clean and very comfortable, and every staff member we ran into was helpful and courteous.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear DukeyG, Thank you for choosing to stay with us on your recent trip to Hot Springs, we appreciate your business! I want to thank you for sharing your experiences for we do feel like that we represent a great value in the marketplace. Please come back and stay with us again, for we love taking care of your needs. Bests, Jim

"A Convenient and Friendly Stop in Hot Springs"

4
04/06/2016

This a conveniently located and fairly priced hotel in Hot Springs. Their complimentary breakfast is probably the best I have experienced. Very friendly staff. Would recommend you ask for one of the rooms away from Central Avenue, especially on weekends, as the traffic is very noisy and HS is a destination for motorcyclists.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear TexasTransplant1, Thank you for choosing to stay with us, we appreciate your business! We love hearing about our guest experiences and yours is no different. I hope that on your next visit to Hot Springs that you will come back and stay with us again. Bests, Jim

"Completely Satisfied"

5
02/06/2016

When we went to our room it had only partially been cleaned. We called the front desk and they quickly gave us another room and it was beautiful.. Everything was good at the hotel, room, breakfast, friendly staff.....

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear johnwN6298ID, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit with us. We look forward to serving you again very soon. Bests, Jim

"Great Hotel"

5
02/06/2016

The room was very clean and the staff (Tera) exceptionally friendly and helpful. The free breakfast was one of the best I have ate at. The bed was very comfortable. I would recommend this Inn to anyone.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear rcgar, Thank you for selecting us and for revealing your positive view of our business with others. What a wonderful review, I'm glad that you had a wonderful experience. Thanks again for choosing to stay with us and we look forward to serving you again in the near future. Bests, Jim

"This place is a dump. Be wary!!!"

1
31/05/2016

Ratings for this hotel are rigged. We arrived with prepaid room. The room was dirty, smelled, and noisy. Room was supposed to be a nonsmoking room but the smell was that of cigarettes. Office smelled of cigarette smoke. The guest facilities are very old. Parking lot for overflow is dirt. We never unpacked. When we asked for a refund, it was denied.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear 933royh, Thank you for choosing us because of our ratings on TripAdvisor, we do welcome your business. I'm sorry that you were unhappy with your stay, however, I can assure you that with 700+ reviews on TripAdvisor that our ratings are NOT "rigged". I'll let reviews from guests speak for themselves. Had you notified us of a problem when you got to your room we would have gladly let you have a different room. We do have an overflow gravel parking lot used mainly by people pulling trailers so that they can easily park them. There is asphalt parking in front of all guest rooms so I'm not sure what your issue is with this. We did refund your second night that you had prepaid for even though it was a non-refundable reservation. Once again, I'm sorry that you were not happy with your stay, but I'm not sure what more we could have done. Bests, Jim

"Great experience"

5
31/05/2016

Clean rooms and parking lot, great helpful breakfast staff, everyone very nice, bathroom cleaned and fresh towels every day. The full breakfast was awesome and there was staff to help serve you if needed.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Linda T, Thank you so much for choosing to stay with us, we appreciate your business! I'm happy that you found everything to your liking during your stay, we appreciate your kind comments. We sure hope that you will stay with us again so that we can have the same opportunity on your next visit to Hot Springs. Bests, Jim

"Stay at Best Western"

5
31/05/2016

Our stay was very enjoyable. Staff was very friendly and helpful. Rooms were clean and the bed was so comfortable I slept so well. We will definitely stay again! The location was perfect! Bath house row close and close to other stores and restaurants for convenience.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Amy A, Thank you for your recent stay with us, we truly appreciate your business! We love hearing about our guests experiences, thank you for sharing yours with us. Please come back and visit us again real soon for we would love to take care of you once again. Bests, Jim

"Very good managed Motel with the best hot breakfast we ever had in a Best Western Hotel."

5
31/05/2016

Breakfast-Buffet is very various: Several Cereals (3 forms of oatmeal - what I saw) and other - scrambled eggs - potatoes - sausages - toast - several yoghurt - fresh bananas - juices - a vitrine with sweets - coffee and 2 sorts of milk - etc The staff is very friendly and helpful special was it Donna - thank you for your assistance. Thanks to the whole staff Moni and Mac from Germany

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Mokimi, Thank you so much for your recent stay with us on your visit to Hot Springs, we truly appreciate your business! I'm happy that you thoroughly enjoyed the Hot Breakfast Buffet as well as our staff. Thank you for your kind comments and we hope that you will come back and stay with us again on your next visit to the area. Bests, Jim

"great location"

5
31/05/2016

great location and clean rooms good value staff was very nice and helpful I would stay here again and recommend this hotel to anyone room were clean and updated even though you could tell it was an older hotel

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear 42rosep, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I'm glad that you enjoyed your stay, loved the location, and that you found everything to your liking. We look forward to your return visit so that we may serve you again. Thanks, Jim

"Nice, quiet, and comfy"

5
30/05/2016

Staff was excellent- checking in and out and breakfast staff . Room was very clean and comfortable. Breakfast was good. Grounds were clean. Pool appeared to be clean although we did not use it. I would stay here again.

"great weekend"

5
30/05/2016

best western winners circle is a great place to stay in hot springs ark. the rooms were comfortable, breakfast was free and very good. internet was great. was pet friendly and even has a dog park that was just great. was close to everything race track and casino was just across the street. very pleasant experience.

"Very great customer service"

5
30/05/2016

Alisa and Donna were very helpful. They went the extra mile, to help out our family. Our room was not the greatest but it was still nice. Overall it was a really nice hotel. The food was excellent. My kids loved it.

"Had a nice time "

4
27/05/2016

My fiance and I had a good time on our trip to hot springs and the Best Western is a good place to stay. The employees were all very nice and the breakfast was good. The room was very decently clean although they did miss a balloon that someone had busted that was not hard to see between the bed and the table and they didn't look evidently in the drawer because there was some plastic in there. The bed was really comfortable and the tv was nice. Great location that is right across from the racetrack and right in the middle of where u want to be in this town.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Tim Spellmen, Thank you for your kind words about our property, we appreciate your continued business! It is always a great to hear about our guests experiences. Thank you for sharing yours and we look forward to serving you again real soon. Bests, Jim

"Excellent customer service"

5
27/05/2016

The room was nothing special, but the hospitality was top notch. From the intake receptionist to the exit receptionist, they were the standard to compare all hotel personnel. The breakfast girls were outstanding. Donna and Tresa went out of their way to ensure all menu items were available and prepared to perfection. The tables and silverware were immaculate and their attention to the customers was beyond reproach. Donna even beat me to the waffle maker when it made the ready sound, served up the waffles and provided me with all the fixins I wanted. And she provided pleasant conversation that was entertaining, brief (so I could eat and be on my way) and made me feel welcome and appreciated. I can't wait to visit again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Karl K, Thank you for your kind words about Best Western Winners Circle, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well. Thank you for sharing your experiences and we look forward to serving you again real soon. Bests, Jim

"Decent hotel"

3
27/05/2016

I'll start with the good, we arrived early but they were nice about getting our room cleaned & ready for us to check in early. The room we had was a little musky smelling but it's an older hotel so that's expected. Now for the bad. There was a window in the bathroom that was only held closed by a stick laying in the window seal. I didn't feel safe with this Especially since it wasn't the best part of hot springs. It's good for those that are gonna be doing the oak lawn casino. The beds were semi comfortable but the double bed my husband & son shared sunk in the middle. The wash cloths & the sheets had a smoke smell to them & we had a smoke free room. All and all it wasn't a bad stay but it wasn't a great one.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Michelle S, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. I sure hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Nice Hotel"

4
26/05/2016

The customer service was awesome! The free hot breakfast was the best I have ever had in a hotel. The ladies that cooked and took care of the dining room were so sweet and very helpful. The rooms were clean. The hotel was clean as well. The hotel was pretty quiet as well. We will defiantly be staying at this hotel again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Phileena S, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated and I'm glad that you enjoyed your stay. Thanks again for your business and we look forward tor your return visit. Bests, Jim

"Awesome weekend"

5
23/05/2016

Hot Springs is a great place to visit and relax. The staff and room at the Best Western were very nice. I would definitely stay again. The food at Rocky's Corner pizzeria and the Bleu Monkey Grill were sooooooo delicious. If you want a great massage visit Chrysalis Day Spa. I thoroughly enjoyed this weekend.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Lenyatta W, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you had a wonderful time in Hot Springs and that we met all of your needs. I hope that you will give us the opportunity to take care of you again in the very near future. Bests, Jim

"Very Good in Hot Springs"

4
23/05/2016

Stopped in Hot Springs as part of a cross-country tour, visiting cities, states, natural wonders, and parks. Hot Springs NP was a very pleasant surprise, The Best Western is a very clean, quiet, easily located, nicely situated motel. If I get another chance to visit Hot Springs, I would not hesitate to stay there.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Stephen F, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and please come back to visit us again. Bests, Jim

"accessibility"

3
23/05/2016

Couldn't enter bathroom in my wheelchair. too small. the room was a converted regular room to what they consider a handicapped room. I don't know what else I can say about my experience Thankfully it was only for one night.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Charles J, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business! I'm sorry that the room you stayed in wasn't what you expected. I can assure you that all of our accessible rooms at the property meet ADA standards. Once again, thank you for your business and I hope that you will stay with us again when you return to the area. Bests, Jim

"Traveled out of state for a graduation in the area."

4
21/05/2016

I would say this is a three star hotel at face value. The staff made made the very good rating possible for the hotel. The facility was somewhat dated on the exterior (very reminiscent of a 1974 Holiday Inn). The interiors have been updated recently and were very nice. The staff was extremely friendly and helpful!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Rick L, Thank you for choosing to stay with us, we truly appreciate your business! It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit. Bests, Jim

"Great value place to atay"

5
21/05/2016

Loved this place. Had just what we needed for an overnight stay before visiting the national park. Rooms were large and we liked the layout of the bathroom area. Motel feel. Even better was the breakfast - it lived up to the reviews! Great way to begin the day. Staff was fabulous.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear ballmom1, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! We love hearing about our guest experiences, thank you for your kind words. Come back and see us again, for we would love to take care of your needs once again. Bests, Jim

"Great Value for the price!"

4
20/05/2016

Stayed for 2 days May11/12 2016.Only good things to say about cleanliness,room,friendly staff.Reason to not give 5 stars...breakfast was typical American{I'm Canadian}but still was able to eat the eggs,Raisin Bran and toast.Coffee was very good but no wonder there is an obesity problem with the sausage/gravy and sugar topped wafflesAnd these hotels/motels should stop using the phrase fitness centre to describe a room with treadmills/bike and nothing else..Laundry on site/pool was very useful and the location to downtown was excellent.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Greg P, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our facility, location, and how you enjoyed your visit with us. I'm glad that you found a selection of items on the Hot Breakfast Bar that you wanted to eat, we have quite a variety. We look forward to serving you again very soon. Thanks, Jim

"Very nice"

4
20/05/2016

We were touring the western part of Arkansas with a small group of motorcyclists. Beautiful country. This seems to be an older motel but it is very clean and comfortable. The staff was extremely friendly and helpful staff. The breakfast was excellent. This is a very "motorcycle friendly" motel. We would definitely stay here again if we're back in this area.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Dan F, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm glad that you enjoyed the convenient location as well as the rest of your stay. We enjoy hearing from our guests, thank you for your kind comments. I hope that you come back to the area that you will choose to stay with us again. Bests, Jim

"Perfect location"

4
19/05/2016

We alternate staying here and the Arlington during our annual trips to Hot Springs during race season. You can not beat the convenience of this property as it is directly across from the racetrack. Although it is a basic motel, we have always found it to be very clean, well maintained, and the beds were extremely comfortable.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear ekelley070, Thank you for continuing to be our guest, we appreciate your business! As you know, if you are going to Oaklawn Racing & Casino there is not a more convenient place to stay than with us. I'm glad that you always enjoy your stay. We do try hard to make sure everyone enjoys their stay. Once again, thank you for your stay and we look forward to your next trip to Hot Springs! Bests, Jim

"Amazing Staff and Nice Rooms!"

5
18/05/2016

The staff was great including Donna who not only made our waffles for us, but also loaded them up with chocolate chips and whipped cream!!! I would definitely recommend staying at this hotel on your way through town and make sure that you take the time to interact with this friendly staff members!!! Also being across from the casino is great for those who gamble and this is a very dog friendly hotel.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear cdm13b, Thank you for your recent stay with us in Hot Springs, we appreciate that you chose to stay with us! I'm glad that you had a wonderful experience during your visit here. Thank you for pointing out our staff, they do try hard to make sure everyone enjoys their time here. Thank you again and we look forward to your return visit! Thanks, Jim

"Love it"

5
18/05/2016

We really enjoy staying here ! Employees there were nice and make us feel welcome ,the breakfast was amazing! And the lady who works there was super nice, we stay next day in a 5 stars hotel just to try something new it was double the price but the quality was the same, but best western has better breakfast, and better people, we will definitely stay there in our next trip to Arkansas

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Carla N, Thank you for choosing to stay with us and for sharing your experience with us. I appreciate this wonderful feedback of your experience! We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Bests, Jim

"Great Hotel"

5
18/05/2016

I loved this hotel--clean---comfortable--great breakfast. Excellent staff. Short drive to downtown historic area. I stay in hotels a lot. I have never given a 5 star rating before. I will definitely go back. My room had a balcony overlooking the pool. The weather was nice for sitting out there. Excellent experience.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Michael M, Thank you for your kind words about the experience you had while staying as our guest. We truly appreciate your business! I'm very happy that you enjoyed your stay and we look forward to your return visit. Bests, Jim

"Like the upstairs back facing the mountains"

5
18/05/2016

Stayed upstairs like the back better then the front. We spent a night there and a night back from and to the east coast. The staff is very professional and the house keepers work very hard and are very pleasant . if you are traveling with family I encourage you to go to the chow early because the Breakfast gets really busy with a line out the door but its worth the wait. Everyone in this town is just so friendly and pleasant . easy access to wal mart and the liquors stores for wine and easy access to crack barrel as you can walk.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Brandie J, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our facility, location, and how you enjoyed your visit with us. We look forward to serving you again very soon. Bests, Jim

"No complaints from us"

4
17/05/2016

We experienced a broken water pipe at our home last week. Needed a reasonably-priced, convenient place to stay to have access to water/toilet/shower until repair could be made at our home. Told the person at the front desk our situation and said we were hoping to stay for only 4 nights, but might have to stay longer. Older hotel but updated. They were even willing to give us some extra time to check out on the day the plumber was coming. Bed really comfortable. They put us in a really quiet area. Breakfast bar is plentiful and all the staff that we came in contact with were extremely helpful and courteous. We weren't able to use the pool because the weather was too cool. Directly across from Oaklawn race track. We also used our AARP discount.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Marsha H, Thank you for your recent stay with us during your plumbing issues at home, we appreciate that you chose us! The fact that someone local chose to stay with us should speak volumes to potential guests reading your comments. Thank you for sharing your experiences regarding our hotel for we love hearing from our guests. Thanks again for choosing to stay with us, it means a lot to us... Bests, Jim

"Pleasant stay"

5
16/05/2016

We spent one night at the Best Western Winners Circle. The room was comfortable and clean. We had a king room with microwave, small refrigerator, and table with chairs. The hotel is within walking distance to the casino/racetrack. Plentiful assortment of items for breakfast. Would definitely stay again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Sharon R, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Bests, Jim

"week of nights"

4
16/05/2016

This is a older property, that served my needs well. The room was quiet and comfortable. There is a full breakfast available each morning with lots of choices and a chipper staff. Very solid value and right next to Oaklawn Park. Would be ideal if it were racing season. This hotel is a good central location for exploring Hot Springs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Michael S, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We appreciate your conveying thoughts with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your patronage and please come back to visit us again. Bests, Jim

"Great Stay"

5
16/05/2016

The beds are comfortable and the staff is very friendly. The free breakfast is fantastic. It really has something for everyone. They have diabetic and low carb options. They have a very friendly staff that waits on you. I would highly recommend this hotel, and you can't beat the price.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Selina S, Thank you for choosing us for your lodging needs on your recent visit to Hot Springs, we appreciate your business. We do feel that we are the best value in town. I'm glad that you had a great experience and we hope that we have to opportunity to serve you again in the near future. Bests, Jim

"GOOD VALUE"

3
16/05/2016

Check-in was welcoming and quick. We were given a first floor room (no ground floor rooms were available) and, as there was no elevator, had to carry our heavy cases up a flight of stairs. The establishment is an old-style motel but, having said that, the room allocated was clean and the two queen beds were comfortable. However, it is only fair to say that the room was chilly and my wife was cold in bed overnight because the bedding provided was very thin. The bath towels provided were small and were quite thin. The breakfast room was crowded but we managed to find a table. The breakfast room staff were most helpful and told us that all the food had been freshly prepared by themselves. In fact, all the staff we met at the Best Western Winners Circle Inn were charming and helpful. The hotel's fitness room was OK but you could not use it before 08.00 (and you had to get a separate key from reception to use it). The free wi-fi worked well. We paid in the region of €90 for our night's stay which was pretty good value in this day and age.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Br1ght0n, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and please come back to visit us again real soon. Bests, Jim

"Great value, not far from downtown"

4
15/05/2016

My criteria for hotels/motels is functionality, no signs of previous human occupation, and basic upkeep. This place had all that. The room had a fridge and microwave, comfortable bed, very friendly staff, and the complimentary breakfast was above average. Eggs, meats, biscuits and gravy, pastries, etc. The room was very clean when we checked in and the bed was comfortable. My only grievance is that I like pancake flat pillows....these were firmer than I prefer. And our room was far enough away from Central Ave to keep out the street noise. They also have a place for bikers to spruce up their motorcycles.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear raillroadvetguy, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our property and how you enjoyed your visit with us. Every review like yours assures guests that we provide a great service at a great value. We look forward to serving you again very soon. Bests, Jim

"Will come back if in town again"

5
15/05/2016

Great service from the employees, they were nothing but nice to me. I had a little trouble with closing my bathroom door, but other than that, everything was amazing. The room was made up nicely, everything was clean. I highly recommend their breakfast.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear CoachOfSoccer, Thank you for your recent visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Bests, Jim

"Nice location "

5
14/05/2016

Spent the weekend in hot springs for a birthday and wedding. This hotel was very reasonably priced with a great location and good breakfast. The couple working the breakfast room was super busy but very friendly. The breakfast room could have been a little bigger. Everyone we ran into there was very friendly. Will be returning if/when we return to hot springs!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear seeled, We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our guests about their experiences while visiting us. Thank you for staying with us and we look forward to your return visit. Bests, Jim

"Its OK"

3
10/05/2016

My first stay here last year was better. I paid 70 something dollars then. This time, I was charged 90 something the first night. We decided to stay in hot springs another day and was offered 80 something for the next stay with a "biker" discount which we didn't get the first night. The hotel is "average" for a best western. For 92 dollars a night, I expect a lot more. They desperately need to change their pillows.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Gene M, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. The pillows we use are used at all BW properties for we are required to use them. Thank you for your feedback. I sure hope that the next time you are in Hot Springs that you will stay with us again. Bests, Jim

"Excellent overall value"

5
10/05/2016

Great location, courteous and professional staff, fabulous breakfast! Room clean, housekeeper and front desk staff very accommodating. Many entertainment options nearby for families and those who are outdoor oriented.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Arnold H, Dear Keri W, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and please come back to visit us again real soon. Bests, Jim

"Enjoyed our stay!"

5
09/05/2016

I travel a good bit for business, and rely on reviews to pick a place to stay. The reviews did not disappoint. We had a very nice visit. The beds were very comfortable, and the bedding was very clean! The Hotel staff was very friendly and helpful! The breakfast was delicious, and the staff worked very hard to make sure the food remained stocked! I would stay here again!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear jwwjh5, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff, our rooms, our beds/bedding, and our Hot Breakfast Bar. I'm happy that you enjoyed your visit. We look forward to the next time you are in Hot Springs! Bests, Jim

"It was good...."

3
09/05/2016

The hotel is a good value. Breakfast staff is funny, friendly, and personable. Check in staff seemed to be inconvenienced to have to speak to us. The room was clean, but dated. The bed was comfortable.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Sharon N, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Bests, Jim

"Hot Springs Arkansas Hotel Stay"

4
08/05/2016

Perfect place to stay if you are on Harley Davidson. Hotel has a great motorcycle wash, including soap, polish, washing towels & drying towels! A separate building houses the breakfast buffett. Complete with morning beverages, hot and cold food items. Let's not forget the custom waffle making machines!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear 782rikr, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our motorcycle care center and our Hot Breakfast Bar. I'm happy that you enjoyed your visit. We look forward to the next time you are in Hot Springs! Thanks, Jim

"wonderful stay for the price!"

5
06/05/2016

it's convenient to Hot Springs National Park and restaurants, no traffic noise, with a wonderful free breakfast, many options, best hotel biscuits I've ever had! Staff is very friendly, pleasant and helpful, especially the breakfast staff!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Mary R, Thank you for selecting us and for revealing your positive view of our business with others. What a wonderful review, I'm glad that you had a wonderful experience. Thanks again for choosing to stay with us and we look forward to serving you again in the near future. Thanks, Jim

"The Best, Best Western."

5
02/05/2016

This hotel was excellent from start to finish. At check-in they offered to change my room to non-smoking. The breakfast was delicious. The lady working the breakfast area was very helpful, giving me a map and suggestions of hiking trails. She also gave me a delicious to-go danish. The rate was very fair.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear 524tinam, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Thanks, Jim

"Awesome stay"

5
02/05/2016

Spent 4 nights and always came back to a clean room. Left money on table accidentally and was never touched. Have never had a bad experience at Best Western. Easy to book reservations on internet and I love the Rewards program

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Barbara T, Thank you for your staying with us and for your kind words about your experience with us, we truly appreciate your business! We love hearing about our guests experiences. Please come back and stay with us again for we love to serve our guests. Thanks, Jim

"Not what I was Expecting!!!!"

2
01/05/2016

First off I booked this hotel through Priceline which represented it as a 2.5 star hotel, now I'm not saying this is a total dive, but it's NOT a 2.5 star hotel, in fact it's not even a hotel, it's an old Motel...that has been refurbished! I was a bit surprised by the motel factor when I arrived here! The staff was okay, they did nothing wrong, but basically when I arrived to check in...they were just mainly upset by the fact that the travel agencies had seemed to have overbooked them AGAIN!!! My room had stains on the wall and stains in a chair...theses are in the pics I posted here! Even with these stains...the room was fairly clean! I just wasn't expecting the motel factor and I surely would not call this a 2.5 star hotel!!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Cary and Kelly R, Thank you for staying with us on your recent visit to Hot Springs, we truly appreciate that you chose us! I hate to hear that we didn't meet your expectations and that you feel like Priceline misrepresented us to you. I agree with you on the fact that chair shouldn't be in the room (it will be replaced today). I still stand by the fact that we offer quality accommodations at a fair price and the best complimentary breakfast in town! I'll put our staff up against any, they are great at what they do. I appreciate your comments and hope that you would give us another chance if you are ever back in the area. Thanks, Jim

"Poor Customer Service"

3
30/04/2016

We checked in at 4:30 pm and were assigned a room that had not been cleaned. Desk staff said to give them 15 minutes and they would have it cleaned. Two housecleaning staff then began to clean it while griping about the person who was supposed to clean that room. It took them a little over 30 minutes to clean it (which was a reasonable amount of time). Before they finished we went back to the front desk and found out that there were comparable rooms that were available but they were never offered to us. I suppose it was easier to inconvenience the customer than to reprogram the key card. When we finally got in the room, the housekeeping staff had done a good job although I am sure they felt pressured with someone waiting in the parking lot. Only complaint about the room itself was the water pressure was pretty low in the shower.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear samd0g13, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. We always try to exceed the expectations of our guests. I'm sorry that we failed to do that while you were here. I would hope that on your next visit to Hot Springs that you would give us another try to do so by allowing us to serve you again. Please come back soon. Thanks, Jim

"A GREAT STAY!"

5
30/04/2016

My brother stays here frequently for business so he booked rooms for us during the week of the Arkansas Derby. What a delightful place to stay! The staff is incredibly friendly and helpful, and the units are spotlessly clean. Even though this is not the newest hotel, it is pretty impressive and the beds are very comfortable! A particular note of praise to Donna, Alisa, and John for their amazing service for the hot breakfast! I am a vegetarian who loves southern gravy (yes, with sausage or chicken). They were kind enough to make me milk gravy as a special favor! They are keepers and great employees!!! Thanks to everyone there for a fun stay...I'll be back next year for the Derby! B. Lipsmeyer Dunn

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear blips2015, Thank you for staying with us and for your kind words about your experiences during your stay. Every review like yours helps us get the word out that we represent great value and caring service. Thank you again and we look forward to your next visit to Hot Springs! Thanks, Jim

"Can't go wrong with a favorite"

5
30/04/2016

Most of your needs will be anticipated by the staff before asked. There is nothing about our stay here to fault and much to praise. The breakfast was very good, and the breakfast staff warm and welcoming.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Peter J, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Thanks, Jim

"The Good, The Bad, and the Ugly"

2
29/04/2016

I have been reviewing on Trip Advisor for years and have never dished a place but I depend on good reviews when I read others and so I have to be true to the readers who like me, depend on these reviews. First the Good.. Check in was fast, room was clean, and area was quiet at night which surprised us since the neighborhood is not the best. It is the perfect location for the race track and casino as they right across the street. WiFi is free and works well Now the Bad...Not a good neighborhood, you are in fact fenced in on 3 sides, rooms are small and very dated. Clerk was abrupt and clearly did not want to spend time talking when we were trying to get info on area. It is a CAR ride to downtown or out any good restaurant or to the lake. The Ugly: Pool was closed without a reason. Mattress as lumpy as was the pillows. This is not an Inn but a Motel from the 60s. We had thought about staying 2 nights in the Springs but the first night gave up trying to sleep and left at 4 in the morning so no idea on breakfast. On the way out at 4 in morning almost hit a guy walking across the Motel yard with no shoes or shirt on. Overall: Would not stay here again and DO NOT recommend.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear David H, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We always like knowing about our guest experiences and yours is no different. Please know that your experience is not typical. If you are ever in town again I would like to invite you to come back and stay with us again and receive out usual "Best" experience. Thanks, Jim

"Don't be afraid...."

5
25/04/2016

I know most people don't feel safe staying in motels, but don't worry, this one is GREAT! Check-in was fast and easy, room was clean (especially bathroom area), beds were extremely comfortable, has a refrigerator and microwave, new LCD screen TV's, and the breakfast was better than any I've ever been to. Even though the pool was closed (seasonal), it looked very clean and nice with several tables and lounge chairs. There was also two picnic benches available. The motel is right across from the race track and has two bars/eating establishments right next door. One of those you HAVE to try, Rocky's Corner. They have the best pizza in town HANDS DOWN. You are half way between downtown Hot Springs where bath house row and the convention center sits and the newer part of town with the mall, plenty of restaurants and shopping. We actually took a cab to the downtown area one evening and it was only $9.50!! I've stayed at many hotels, even in Hot Springs, and I will always go back to this one. I can't say enough good things about it! Super impressed!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Genesis H, Thank you for choosing to stay with us and for sharing your experiences with us. I appreciate this wonderful feedback of your time spent here! We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Thanks, Jim

"Hospitality at it's best"

5
24/04/2016

We spent a good part of our honeymoon at this hotel and found the rooms clean, attractive and the beds so comfortable that we had them write down the name and brand of the mattresses for us. Front desk staff was super accommodating and friendly. Best of all was the breakfast they offered. A very inviting atmosphere. Meet 'Donna', she made our time at breakfast very enjoyable. She has a true servants heart and I mean that in the kindest way. She loves what she does and enjoys the company. Close to downtown Hot Springs and across the street from the racetrack & casino. You won't be sorry you stayed here!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear kfp2u, Thank you for choosing to stay with us on your honeymoon to Hot Springs, we truly appreciate your business! I'm glad that you enjoyed your stay and that you found everything to your liking. I appreciate that you mentioned our staff, they truly are what make us great! Please come back for a return visit so that we may serve you again. Thanks, Jim

"Great Place To Stay"

5
24/04/2016

This Property Was Great For Me It Is Right Across The St. From The Race Track Bed Was Great Slept Like A Baby Breakfast Was Very Good Friendly Front Desk House Keeper Cant Complain About Anything Will Return

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Iris M, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I'm glad that you enjoyed your stay, loved the location, slept well, and that you found everything to your liking. We look forward to your return visit so that we may serve you again. Thanks, Jim

"My Go To Hotel in Hot Springs "

5
23/04/2016

I have stayed at many high end hotels that were very nice but the staff here cannot be beat -and the rooms are just what you need for a good nights sleep-beds are comfortable, water pressure great, wonderful breakfast and attentive staff -we stay here every time we go to Hot Springs-one thing that always struck me was that I was sitting outside smoking and the cleaning staff would not go in my room until I removed my purses or came in the room -VERY trustworthy. Will be booking our yearly stay soon! Nothing bad to say about this hotel

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear missdina1970, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your continued business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. It's always nice to learn that we are exceeding the expectations of our guests. We look forward to your return visit so that we can serve you again. Thanks, Jim

"Best Economy Hotel"

4
22/04/2016

Have had a great time in Hot Springs, and BW was defiantly a part of it! To top it off, the beds were "Heavenly" and we had the best nights sleep! The room was well appointed, very clean, and the air conditioning kept the room cold:) The free breakfast was acceptable but nothing to brag about...the coffee on the other hand was wonderful! We stayed in room 110 by the pool and will stay here again!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear callen5713, Thank you for choosing to stay with us on your recent trip to Hot Springs, we appreciate your business! We love hearing about our guest experiences and yours is no different. Please come back and stay with us again, for we would love taking care of your needs. Thanks, Jim

"Breakfast id why I stay."

3
22/04/2016

I have been staying at this hotel for 15 years. The breakfast is always everything you want in the morning. Home made rolls, bacon, sausage, eggs, waffles, muffins, yogurt, fruit,etc. The lady in attendance is the BEST. She will cook your waffle, comes to the tables and ask if you need anything. Hotel is showing age, needs updating but the breakfast is the reason we keep coming back.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Mignon G, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your continued business! We love hearing about our guest experiences, thank you for your kind words. We do have a complete renovation planned for this Fall. Come back and see us again, for we would love to take care of your needs once again. Thanks, Jim

"Delightful Breakfast"

5
18/04/2016

We stayed there for two evenings this spring. The breakfast bar was delicious! Excellent biscuits, gravy, yogurt, and fresh fruit! Our last day there those lovely ladies offered us the remainder of the cinnamon rolls to take home! Yes, yes, yes! The dining room is well situated and Alisa and Donna make you feel so welcome. I felt like I was sitting down for dinner at my granny's kitchen! We will definitely be back!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear nicolevtilton, Thank you for your recent stay with us in Hot Springs, we appreciate that you chose to stay with us! I'm glad that you had a wonderful experience during your visit here. Thank you for pointing out our staff, they do try hard to make sure everyone enjoys their time here. Thank you again and we look forward to your return visit! Thanks, Jim

"Great hotel and very convenient"

5
12/04/2016

I would highly recommend this hotel when you are visiting Oaklawn Park Racing and Gaming. The rooms are clean and the staff is very friendly and helpful. There are many restaurants close by and cabs are easy to get as well. I felt very secure at this property. The breakfast is a big plus too!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Lisa W, Thank you for your recent stay with us during your travels to Hot Springs and Oaklawn Racing & Gaming, we appreciate your business! Your comments regarding our hotel is most appreciated and I'm glad that you enjoyed your stay. Thanks again for your business and we look forward tor your return visit. Thanks, Jim

"Always consistent"

5
11/04/2016

Friendly staff, clean, good amenities, always consistent. Location is good, nice groomed grounds, great breakfast, and the gals running the breakfast always ask if there is anything you need or can they help. Convenient parking for those going to horse track.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Keitha315, Thank you for continuing to choose us as your place to stay when visiting Hot Springs, we really appreciate your business! We love hearing directly from our guests and really appreciate you mentioning our staff, they do work hard to make everyone's stay pleasant. Once again, thank you for staying with us, we look forward to taking care of your needs while you are in town. Thanks, Jim

"Great for Bikers"

5
11/04/2016

I would highly recommend this hotel to any biker. Great location and the prices were fantastic. The hotel was right across the street from the horse track if that is of interest to anyone. It is a short distance to the downtown area and has lots of parking for free.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear James L, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! I'm glad that you enjoyed the convenient location as well as the rest of your stay. We enjoy hearing from our guests, thank you for your kind comments. I hope that you come back to the area that you will choose to stay with us again. Thanks, Jim

"Good Nights Stay"

4
10/04/2016

A little more pricey than I would have preferred, BUT it was well spent. The room was clean, well maintained, nicer than expected. Overall I am glad I spent a little more and returned to BW. I had a bad experience at a lesser hotel in Jonesboro and was very apprehensive about staying in a hotel again. The girl at the desk was very helpful and assuring and the hotel more than met my expectations that there would be NO CRITTERS. I slept well.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Howard H, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! We love hearing about our guest experiences, thank you for your kind words. Come back and see us again, for we would love to take care of your needs once again. Thanks, Jim

"Fine Hotel"

5
05/04/2016

Older Hotel but very clean. Staff was top notch and everyone was friendly and helpful. The rooms were older but very clean and in good order. Great location if you are going to Oaklawn Park . I would recommend to family and friends without hesitation.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Thomas C, It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about our facility, location, and how you enjoyed your visit with us. We look forward to serving you again very soon. Thanks, Jim

"Great Hotel"

5
04/04/2016

We love it because it is right across from the track. Perfect spot for racing fans. We never drive anywhere once we park. All you need is right there within walking distance. We usually go downtown once during our stay to eat or visit the Arlington, but it is a $5 each cab ride there and $5 each back.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear dandbmattingly, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you liked the location and that the staff served you well. If you find yourself in the area again please come back and stay with us again. Thanks, Jim

"Wonderful Family Trip"

5
04/04/2016

Excellent location and breakfast was wonderful every day. Staff in restaurant were attentive, clean, pleasant and made our stay relaxing and we had a good time. They visited and showed an interest in every patron. Wonderful food, plenty to eat, great selection.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Kelly B, Thank you for your staying with us and for your kind words about your experience with us, we truly appreciate your business! We love hearing about our guests experiences. Please come back and stay with us again for we love to serve our guests. Thanks, Jim

"Great breakfast"

3
02/04/2016

We stayed there 4 nights and the buffet breakfast was outstanding. Alisa and Donna made us feel like family. The rooms were clean but we could hear traffic noises. Overall, I would recommend. The only minus was hearing the traffic during the night.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Virginia B, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated and I'm glad that you enjoyed your stay. Thanks again for your business and we look forward tor your return visit. Thanks, Jim

"Just like family."

5
31/03/2016

The staff at this hotel makes me feel like family from the receptionist, Housekeeping ,the lady who fixes breakfast, maintenance men and the manager. I stay here 35-40 times a year mostly on business and am on a first name basis with most of the employees.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear David, Thank you for continuing to choose us as your place to stay when visiting Hot Springs, we really appreciate your business! We love hearing directly from our guests and appreciate you mentioning our staff...they do work hard to make everyone's stay pleasant. We all look forward to taking care of your needs on every visit you make to Hot Springs. Thanks, Jim

"Very satisfied"

5
31/03/2016

We were warmly welcomed, with our bicycles. Our room was in back on ground floor and we could bring our bicycles in the room. It was very clean, comfortable beds. Nice shower. Great, friendly breakfast. Sharon

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear msz468 (Sharon), Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and please come back to visit us again real soon. Thanks, Jim

"Good breakfast and comfy beds"

3
30/03/2016

My mother and I traveled and received a good deal from Priceline for this hotel. I was somewhat worried about the neighborhood being around the racetrack and the casino (we're not into this kind of thing). But, we stayed on a Monday and the hotel wasn't busy. When we went to breakfast the next morning, the wait staff was very friendly as were the rest of the hotel guests. The beds were comfy, and the hotel desk staff were also friendly. The room itself isn't fancy; it has the old hotel look on the outside. But, all in all, my mother and I agreed that we received a good night's sleep and a breakfast for a decent price.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Teri W, Thank you for your recent stay with us, we appreciate your business! I'm glad that you found the room to your liking, the bed comfortable, and the Hot Breakfast Bar to be good. Thank you for mentioning our staff, we feel like we have the best staff in town. I hope that you will come back and stay with us again on your next visit to Hot Springs! Thanks, Jim

"Great Stay"

5
23/03/2016

This hotel was very clean, the staff was excellent and professional. It was very quiet too! Beds were very comfortable and clean .The rooms were clean and smelled clean also. We really enjoyed our trip and our stay. Also the hotel is across the street from Oaklawn, so we didn't have to pay to park, we walked to everything. There a very good place to eat dinner right next door to the hotel. The breakfast at the hotel was great, you will not leave hungry. This is one of the best hotels, I have stayed in.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Taffy S, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and please come back to visit us again. Thanks, Jim

"Great Service"

5
18/03/2016

It was clean and the breakfast was pretty good. The service behind the front desk and the kitchen crew was the best part! Everyone was so kind and helpful. Donna and Alisa were awesome! Thankful for all of them and how they make people feel welcome. The location is great. You can drive to the trails or shop downtown! We found out that the casino and horse races are literally across the street (if you're into that kind of thing.) We went to the Garvan Gardens, which was only 15 minutes from the hotel. There's lots of random things you can do within 20 minutes! I'd definitely go back!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Amy F, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! We love hearing about our guest experiences, thank you for your kind words. Come back and see us again, for we would love to take care of your needs once again. Thanks, Jim

"Good value"

4
18/03/2016

Clean, comfortable room with a great bed and excellent water pressure/water temperature in the shower. Very convenient for going to the race track/casino (directly across the street). Will make this my regular place when going to Hot Springs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Eric S, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Thanks, Jim

"Comfortable/ Clean/Internet good!"

4
16/03/2016

Best place to stay if you are going to Oaklawn or the Winner's Circle Gaming wow right across the street! Plenty of places to eat walking distance! Great staff there too!! The Breakfast is the best I have had!! Always been pleased when staying in Hot Springs!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Jimmy H, Thank you for choosing to stay with us again on your recent visit to Hot Springs, we truly appreciate your business! I'm glad that you enjoyed your stay and that you found everything to your liking. We look forward to your return visit so that we may serve you again. Thanks, Jim

"accross from the track"

5
15/03/2016

better than most breakfast buffet, attendant to clean tables make waffles and keep food coming pleasant room attendants , a little pricey at $130. but if you consider free parking for the track and a better than most breakfast, seems good value

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear pj5555, Thank you for your recent visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Thanks, Jim

"Over Priced"

1
14/03/2016

We will not be back. Pubic hair in shower, dried blood on the wall, and a huge throw up stain on the bed skirt. Smelt musky and very noisy outside from car and people traffic. No parking when the races are going on. Décor very outdated. YUCK! Over priced

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Sarah V, Thank you for your business, we appreciate that you chose to stay with us. I'm sorry that we didn't live up to your expectations. I will agree that when we are really busy that parking is tight, but we always have parking for our guests. I can't believe that your room was as you stated and yet you never complained to us. If the room was as you say we would have certainly moved you to another room. After the housekeeper has finished cleaning the guest room, the room is then inspected before it is rented to insure that it was cleaned properly. Once again, I'm sorry that your expectations were not met, however, the next time you come to town I sure hope that you will give us another try. Thanks, Jim

"There was someone in our room"

2
11/03/2016

Let me start by saying the location of this hotel can not be beat, if you are visiting for horse races, which we were. Even upon initial arrival things were great, we arrived early to go to the races, we were given a parking pass and escorted to a parking spot, and told to come back later and pickup our keys for the room after the races. That's when it started going down hill, we got back to get our room keys and they were not in the case with our reservation, the room number was on our parking pass and I had received a receipt showing which room so the desk staff printed our keys. We went to the room and as I started to open the door, my girlfriend screamed their are people in there! We quickly apologized before getting the door completely open and went back to the desk, where they kind of laughed and apologized and called the room to find out who was in it. Then we were informed it was someone who stays with them all the time, so they were going to let them keep that room and just give us their old room. As you can imagine I was extremely nervous about this, they printed us keys for their room, what guarantee did I have no one would walk into our room? I called every other hotel I could find within 30 miles and they were all booked, so we decided to stay. Because it was a weekend the rate was around $180 total, which was the same as the Holiday Inn Express down the street which is very nice. I have stayed in it several times, but because it was my girlfriends first trip to the races, I wanted to stay right across the street so we could enjoy some cocktails and not have far to travel afterwards. Again the location is great, but the quality of this hotel is no where near what I would expect for that rate. I spend a lot of time in hotels and have had some interesting experiences, this is by far the worst and most uncomfortable I have ever felt on an overnight stay anywhere. There was also a dirty sock in the floor of the room that we ended up in, but that was the least of our concerns at that point. I stayed up most of the night, we got up and had breakfast, which was very good, and then drove home. For a guys trip, this hotel would be fine, if you just need a bed to crash in, and you are planning to drink at the races and need somewhere close. I would not recommend bringing a family or spouse, you can find much higher quality for less money.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Preston B, Thank you for choosing to stay with us on your recent visit to Hot Springs, we appreciate your business! We always like knowing about our guest experiences and yours is no different. I'm sorry that there was a mix up on your room, we are human and do make mistakes from time to time. Please know that we value your safety and that your experience is not typical. I would like to invite you to come back and stay with us again and receive out usual "Best" experience. Thanks, Jim

"Cancelled my reservation without permission"

3
11/03/2016

I go with a group of about 25-30 people every year to Hot Springs to do horse racing, hot baths and visiting the city. My sister and I both had reservations under my dad's name. We had different addresses, credit card numbers and reservation numbers...when my sister called the day before to confirm her reservation, she told them she didn't need three rooms, just two rooms without knowing my room was under my dad's name as well, So the front office cancelled my reservation without even calling me or checking to see that it was two totally different reservations, different credit card numbers, different cities, et cetera. I even called the Best Western corporate office the night before to confirm my reservation after she called, and I got a conf. number....When I showed up to check-in, the front office said, we cancelled your reservation. They at first said we only have one room with a king size bed and then it went to two rooms with a king size bed. I said that won't work because there's three of us. They suggested we just stay in the suite with my sister and her husband (not cool)....Finally, they said we have one double bed upstairs that's smoking...so we took it. Then after two days, they said I had to move my room to a nonsmoking because they had my room rented out...What a pain it was to move my stuff....I was so upset....I asked to speak to the manager and she was nice enough to take $65 off my total bill of $608.....I still believe that at least one night of my four nights should have been comp'd...we stay at this hotel every year and always have about 25-30 people when we go......

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Kasey E, Thank you for your continued patronage, we appreciate your business. We always appreciate hearing about our guest experiences. I'm sorry that your sister cancelled your reservation. Since you are obviously splitting up the bill, perhaps next time you could simply put the reservation in your own name. This would help avoid any confusion. Once again, thank you for your stay and we look forward to serving you again in the near future. Thanks, Jim

"Very nice visit!"

5
10/03/2016

The rooms were larger than most we've stayed in, very clean facilities , and the breakfast was awesome ! Thank you Alisa and John for making our mornings so much brighter! We were greeted promptly, and in addition, Alisa and John gave us travel tip information about where we wanted to go in Hot Springs!!! Thank you for the best customer service!! Tera was so kind in helping us to be able to stay in the same room both nights when we originally booked our stay for one!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Thank you for choosing to stay with us, we appreciate your business! I'm glad that you liked your room as well as the Hot Breakfast Bar. Thank you for sharing your experiences with us concerning our staff, we think that they are the best around! Once again, thank you for your stay and please come back to visit us again real soon. Thanks, Jim

"Best breakfast host Alisa and Donna"

5
09/03/2016

The hot breakfast was very yummy and very friendly host Alisa and Donna made it even better. They came to the table and asked for our selection and constantly talked to the guest to see how their day was going and to see if they need anything else. They also guided about the local attractions. Best Host ever in a hotel!!!!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Sanjay G, Thank you for being our guest on your recent visit to Hot Springs, we appreciate your business! I'm glad that you enjoyed your stay and I really appreciate that you mentioned some of our staff. They do a wonderful job and I'm glad that it made your stay more pleasant. Please come back and visit us again real soon, we promise that we will do our best to take of your needs once again. Thanks, Jim

"Very convenient location for Oaklawn Racetrack and Casino"

5
07/03/2016

The location is their 'best amenity'...across the street form Oaklawn Racetrack and Casino. The shuttle carts from rooms to/from overflow parking and the street are very convenient. The hot complimentary breakfast is excellent and the employees very friendly. Our group was sizeable...management and employees did what they could to keep our rooms together. The rooms are comfortable, updated and clean. We will definitely make a return stay.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear bea l, Thank you for your kind words about Best Western Winners Circle, we appreciate your business! It is always a great pleasure to hear that we are serving our guests well and I'm glad that our property works out well for your group. Thank you for sharing your experiences and we look forward to serving you again real soon. Thanks, Jim

"Family Vacation "

3
07/03/2016

This hotel is great but the location is not the best of family with small kids. The staff is nice and helpful. It's nice to have a microwave in the room. Very busy street! We had the top floor. They had lost of outlets for our phones.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Stephanie O, Thank you for your recent visit to our property, we appreciate your business! We love hearing about our guest experiences while staying with us, you are no exception. Thank you for your feedback. I sure hope that the next time you are in Hot Springs that you will stay with us again. Thanks, Jim

"Horse Raceing"

5
01/03/2016

Get location & wonderful breakfast. Free parking if your going to the track.. Walking distance to track & a couple of bars. Fun times..The staff all very nice. Not much noise at nite. Ive stayed there several times with large groups & they always try to get us close together..

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Nancy A, Thank you for continuing to be our guest, we appreciate your business! As you know, if you are going to Oaklawn Racing & Casino there is not a more convenient place to stay than with us. I'm glad that you always enjoy your stay and that the staff is accommodating. We do try hard to make sure everyone enjoys their stay. Once again, thank you for your stay and we look forward to your next trip to Hot Springs! Thanks, Jim

"Convenient location for the Casino/Track"

4
29/02/2016

Very convenient location for people attending Oaklawn Racetrack and Casino.Parking can be difficult, but they do have an overlow lot. The hot breakfast was a great value, and the staff in there was very friendly.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Stephane F, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our facility, location, and how you enjoyed your visit with us. We look forward to serving you again very soon. Thanks, Jim

"This is one of our favorite places to stay!"

5
27/02/2016

We have stayed at Best Western Winners Circle two times now. The location is perfect if you are going to the horse races. If you love pizza, Rocky's Corner is right beside the Winners Circle. While location and the best pizza in town right next door should be enough to encourage you to give them a try - that is not what we think is the reason to stay there. To us the reason to stay at Winners Circle is their employees. You cannot get better customer service anywhere. Tara was so professional and helpful during check-in as well as check-out. When you walk into the lobby area you feel like you are coming home to visit your friends. Keep in mind, we only stayed there one other time and truthfully do not know any of the employees personally. The complimentary breakfast is another great reason to stay at the Winners Circle. The biscuit, sausage and gravy was excellent and the coffee was almost as good as the pot of coffee I brew at my own home. The Winners Circle is for sure where we will stay anytime we plan a trip to Hot Springs. Give them a try!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear 862Anonymous, Thank you for your continued patronage, we truly appreciate your business! I'm so happy that the location works out really well for you. Being directly across the street from Oaklawn Racing & Casino we are definitely very convenient. It thrills me that you "feel the love" from our staff! Our staff truly enjoys what they do and they love to make sure people have a great time while they are in town. Once again, thank you for choosing to be our guest and we look forward to your next return visit. Thanks, Jim

"My visit to Hotsprings"

5
26/02/2016

My husband surprised me for our 5th anniversary with a trip to Hot Springs to go to Oaklawn because he knows how much I love horses. We stayed at Best Western, due to it being across the street from Oaklawn. I have nothing but wonderful things to say about this hotel. From the time we arrived until our departure, the front desk and entire staff was very professional, friendly and accommodating. The rooms had obviously been updated, and when we went to eat breakfast there, Alisa and Jon bent over backwards to serve us. In fact, I stayed and visited with them for quite awhile. They waited on me hand and foot the entire time. GREAT COUPLE! Best western is very blessed to have them! I can't wait to go back and stay there again......??

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Donna T, Thank you for sharing your glowing experience while staying with us, we love hearing from our guests! I'm happy that every aspect of your anniversary trip was over the top. Thank you for mentioning our staff, they are great people and do a wonderful job of taking care of their guests. Please come back and stay with us again, we would love the opportunity to take care of you once again. Thanks, Jim

"Location, Location, Location"

4
24/02/2016

We stayed here last year, off-season, and I still remember the breakfast! If we ever return for the races, I know we will stay here. There are a couple bars within walking distance, and it's right across the street from the race track. You could in essence never have to drive your car in Hot Springs once parking here.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear honolulusurf, Thank you for your kind words about your stay here last year. I'm very happy that the Hot Breakfast Bar was a memorable one for you. Many people do exactly what you said, stay here and walk to the races, to eat, and to have a great time. We have a very convenient location for all. Once again, thank you for your stay and we look forward to your return visit. Thanks, Jim

"Good times!"

5
22/02/2016

Right across the street from Oaklawn Racetrack makes this location Perfect! Friendliness of the staff makes it even better! The Breakfast is excellent and the ladies that prepare it are so sweet - as well as front desk staff! They always treat us like family!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Lori D, We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our guests about their experiences while visiting us. Thank you for continuing to stay with us and we look forward to your return visit. Thanks, Jim

"Wonderful experience-convenient to Oaklawn"

5
21/02/2016

We loved our experience. Staff is friendly and helpful. Wonderful breakfast - food was first rate. Rooms are clean and comfortable. Very convenient to Oaklawn Racing and Gamimg. Free wifi and secure parking. Overall a 10! :)

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Karen M, Thank you for staying with us and for your kind words about your experiences during your stay. Every review like yours helps us get the word out that we represent great value and caring service. Thank you again and we look forward to your next visit to Hot Springs! Thanks, Jim

"Top-notch accommodations and staff!"

5
20/02/2016

I came to Hot Springs on an emergency visit for hospitalized family member. When I called on way there from Indiana, I talked with Theresa at front desk. She was empathetic, professional, and efficient. When I arrived, she had me placed in a room close to office, which I appreciated as someone alone and perhaps needing to leave at all hours of the night and might need their assistance. I felt extremely safe. I thought people coming in for races would be roudy. Not at all. Everyone was great! I had my dog with me, so I asked to not have my room cleaned when I wasn't there. They honored my wishes. One of housekeeping supervisors, I think her name was Alicia (sorry if got name wrong) even came by to stock me up with new towels, etc.! Best place I've stayed in Hot Springs!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Marleen S, Thank you for choosing to stay with us on your unplanned trip to visit in Hot Springs. I hope that we made your stay comfortable while you were here. Thank you for your kind words about our staff and how they took care of you, that really does make me smile! That is why we are here, to serve you. I glad that you made it back home safely and I hope that if you find yourself needing lodging in Hot Springs again that you will count on us again. Thanks, Jim

"Nice hotel, great price!"

4
18/02/2016

We were on a geocaching trip between Christmas and New Years. This was a great choice of hotel in this area. The rooms were large, and clean. The layout was wonderful. The dressing area was outside the bathroom but shielded from the door and the bed portion of the room, this area included a double vanity, the safe, closet and a little bench. The breakfast area was also clean and neat, the girls working the area jumped in and made your waffles for you. All of the employees were courteous and helpful. When we had car trouble and extended our stay by a day, there was no problem. Great stay and we would go back again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Wings1047, Thank you for choosing to stay with us, we truly appreciate your business! It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit. Thanks, Jim

"Good place to get a quiet nite"

4
14/02/2016

We traveled 22 days across the Deep South and by far this was one of the best places for breakfast. There was the usual plus the gal would make your waffles Also the help were courteous and helpful. The room was clean and adequate. We used the laundry facility which worked and was clean also.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Dorothy W, Thank you for staying with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again. Thanks, Jim

"Will not be disappointed"

5
14/02/2016

Very nice accommodations. Bed was comfortable. Clean room, clean carpet and spacious bathroom. Breakfast was delicious. Thanks Donna for the waffles. Plenty selections. Overall, the stay was excellent. Definitely will be returning!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear DLBW, Thank you for choosing to stay with us and for sharing your experience with us. I appreciate this wonderful feedback of your experience! We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Thanks, Jim

"GREAT FOR THE RACES!"

4
12/02/2016

Had a great time. Nice room, great bed, and most importantly close to the races. A bit pricey but everything is during racing season. If you are going to pay the price at least you wont be disappointed! Closer to the races than walking from the parking lot!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Paula R, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We appreciate your conveying thoughts with fellow potential guests who hopefully will be our future satisfied guests as well. You are correct, we are extremely close to the front door of Oaklawn---directly across the street! Thanks again for your patronage and please come back to visit us again. Thanks, Jim

"Hot Springs at the Races"

5
11/02/2016

Winners Circle Best Western is a comfortable, affordable and accessible hotel for not only the Oaklawn Race Track & Casino but it is midway between the Hot Springs Spa Row and the lakes and shopping malls. The staff is accommodating as well as friendly and attentive. One of the best places I've stayed in Hot Springs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Kay Z, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and we hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Thanks, Jim

""Great Location!""

5
09/02/2016

This hotel is located across from Oaklawn Park and convienient to local resturants as well. It is clean and well kept. The complementary hot breakfast is excellent! We stay here every time we go to the races with friends! Highly recommend it!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear DWSmith1966, Thank you for your kind words about the experience you had while staying as our guest. We truly appreciate your business! I'm very happy that you enjoyed your stay and hope that we may serve you again in the near future. Thanks, Jim

"TOP NOTCH"

5
09/02/2016

Hotel staff is the best so far! Always helpful and pleasant. Would HIGHLY recommend them. Cant beat the location if you are going to watch the ponies or go to the casino! No need to drive, just walk on over!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear conwaykim, We are honored by the review you posted about your experience with us. We always enjoy hearing about our guests experiences. Thank you for your business and we look forward to serving you again in the very near future. Thanks, Jim

"Cancelled! you Can't come in!!"

1
08/02/2016

Although their rates were 20 more than the internet rates I decided to book directly with the motel itself. I needed to be sure that I had a room waiting after traveling 5 hours and arriving around midnight. I pulled up and the girl would not let me in the lobby. I can understand safety and all but when she told me she had cancelled my reservation which I had held with my credit card because she needed to do the night audit and I would have to wait in my car until it was over i left.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Jonathan S, I'm sorry for the trouble that you encountered during your visit this past week. We are in the business or renting rooms not cancelling them, we don't cancel them unless told to do so by the guest. Obviously, this is not typical, there has been some kind of misunderstanding and I apologize for that. Your comments and suggestions on how we can do a better job are appreciated. Please know these suggestions don't go unnoticed and we will be sharing your thoughts with the team to continue our goal of providing every customer with an exceptional experience. The next time you are in the area please give us another try and we will give your our "Best" experience. Thanks, Jim

"Comfort and Convenience"

4
08/02/2016

Our group stays in this hotel for our once a year visit to Oaklawn. We enjoy the comfort and convenience of the hotel to the track, nearby restaurants and the downtown area. The rooms are always clean, the bed comfortable and the staff exceptionally friendly.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Cammy H, Thank you for your continued patronage, we truly appreciate your business! I'm glad that the location works out well for you and that you found the rooms to your liking as well. Thank you for mentioning our staff because they do try hard to make sure everyone has a great time while here. Please come back so that we can serve you once again. Thanks, Jim

"Excellent"

5
08/02/2016

We stayed with a group of friends and attended the horse races at Oaklawn. We have stayed here multiple times and will return. Rooms are clean, breakfast was great and the location is perfect. Staff was very helpful.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Sarah S, We appreciate your continued visitation to our property with your group, we love making sure that everyone has a good time. Thank you for sharing your experiences with us for we love hearing from our guests. We look forward to your next visit so that we can serve you once again. Thanks, Jim

"Very nice hotel"

5
07/02/2016

Love the hotel and love the location near the race track. It's easy to get to and clean and the beds are wonderful! Has lots of amenities - microwave, refrigerator, hair dryer, safe, wifi, etc. A wonderful breakfast...

"Annual Trip to Horse Races"

5
07/02/2016

We stay at this Best Western every year for our annual trip to the horse races. Great location right across the street from Oaklawn Park. They even have a golf cart to shuttle you to the track from your room. The rooms are super clean and the staff is always friendly. We love the pillow top beds and the fresh cotton sheets. They serve a hot breakfast and have added a fresh baked cinnamon roll to the menu that is as good as I've had anywhere. We've booked our room for another trip in March. Can't wait to come back.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear greg l, Thank you for continued patronage, we appreciate your business! It's always nice to hear directly from out guests especially when we learn that we have exceeded expectations. We never lose sight that you, as all guests, have a range of options available to them when seeking out a hotel to meet your needs. Once again, thank you for your business and we look forward to your return visit in March. Thanks, Jim

"Great breakfast!"

4
05/02/2016

We chose this because we wanted to be close to Hot Springs National Park and the baths, and we wanted a pool and breakfast. The location was excellent, and the breakfast incredible, but we were disappointed that the pool was outdoor and in January, not available. I guess I didn't read the description well enough. The staff at breakfast was exceptionally attentive and helpful. Rooms were clean and comfortable.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Patricia C, Thank you for being our guest on your recent visit to Hot Springs, we appreciate your business! I'm glad that you found the location as "excellent", the Hot Breakfast Bar "incredible" and the breakfast staff "exceptionally attentive and helpful". I'm also happy that you found your room "clean and comfortable". I'm sorry that you were disappointed that we didn't have an indoor pool, but I would invite you to come back in a few months and enjoy it when it's available. Once again, thank you for your visit and I hope that if you are in the area again and find yourself needing lodging that you will choose to stay with us again. Thanks, Jim

"Great Experience"

5
03/02/2016

From check in to check out everything was A1!! We enjoyed our stayed here. Everyone was super friendly and courteous. Break fast was very tasty and the server was very professional. Next time we visit Hot springs this is our place to stay.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Faizan R, Thank you for your recent stay with us in Hot Springs, we appreciate that you chose to stay with us! I'm glad that you had a wonderful experience during your visit here. Thank you for pointing out our staff, they do try hard to make sure everyone enjoys their time here. Thank you again and we look forward to your return visit! Thanks, Jim

"Excellent Stay"

5
02/02/2016

Hotel was very clean. Staff was very friendly and very helpful. Check in and check out were both painless and efficient. Location to event was excellent and because of amount of people at this location, it had the potential to be a clogged area. The hotel had a person directing traffic that helped the flow tremendously with the event and overflow people. I had a wonderful stay and will stay there again the next time we attend that event.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Keri W, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and please come back to visit us again real soon. Thanks, Jim

"Best Continental Breakfast ever!!"

5
01/02/2016

We spent 2 nights here, to go to Oaklawn Race Track. The staff was wonderful and the rooms were nice. However, Alisa and Donna, who prepare and serve the Continental Breakfast were awesome!! The food was the best we have ever had at a free Continental Breakfast and the service was above and beyond what anyone would expect!! Those girls make real food and serve it with a smile! They made you feel right at home!! Definitely will recommend to others and will be back!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Debbie B, Thank you for your recent stay with us to go to Oaklawn Park, we appreciate your business! Thank you for your kind words about our Hot Breakfast Bar as well as our staff. We love hearing from our guests! We look forward to having you back so that we may serve you again. Thanks, Jim

"A MUST STAY for RACING SEASON"

5
31/01/2016

No better place to stay than right across the street from the race track than BW Winners Circle. This is an older hotel that has been updated and extremely well maintained outside and in the rooms. I ALWAYS call this hotel 1st to see about rooms. If the hotel has no vacancy because I waited to long, only then do i look at other major chains. I continue to call back to make sure no one has canceled at The Winner's Circle. My family always brags about " We got a room right across the track at our favorite hotel" You know you are a Winner even before you get to the track if you got a room at BW Winners Circle.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Sally F, Thank you for your recent stay with us during your travels to Hot Springs and Oaklawn Park, we appreciate your business! Your comments regarding our hotel is most appreciated and I'm glad that you enjoyed your stay. Thanks again for your business and we look forward tor your return visit. Thanks, Jim

"Great stay"

4
31/01/2016

Very satisfied. Allowed to park in motel parking lot before going to horse races and also allowed to move vehicle to gravel parking lot for free the following day when went to races, saving having to pay for parking twice (normally $10 per day). Breakfast was very good,scrambled eggs, sausage, bacon, biscuits gravy,etc.Will be back

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear luv2travelAr, Thank you for your stay last weekend in Hot Springs, we appreciate your business! I'm very happy that you enjoyed your stay and that you plan to come back. You're correct, if you are going to the races at Oaklawn, you can't find a better location! We look forward to your return visit so that we may serve you again. Thanks, Jim

"Management"

2
29/01/2016

A month before our stay I had called and talked to a staff member and worked with her for 2 hours on changing the date of our stay. When we got to the hotel that was 5 hours away, they said my reservations were for the next weekend. It was booked with Expedia and the staff member said that it was all taken care of. When at the hotel they said "sorry, that staff member was fired". I feel that is was not my fault and the changes that were made should have been kept. I was on the phone for 36 min. in their lobby correcting the hotels mistake.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Dawn L, Thank you for choosing to stay with us, we truly appreciate your business! I'm sorry that you got your reservations mixed up that you booked through Expedia. Just so that you know for next time, anytime you make a reservation through a 3rd party such as Expedia instead of the brand website or direct by phone, you have to make any changes through that same 3rd party. We can't make a change to an Expedia reservation, they won't allow us to, only Expedia can make the change. Sorry for the confusion...by the way, we've had one desk clerk quit in the last 6 months, but we haven't fired anyone on the desk since 2008. We don't have a lot of turnover on the desk. I sincerely hope that the next time you plan to come back to Hot Springs that you will stay with us again, we really do welcome your business. Thanks, Jim

"Best breakfast anywhere!!"

5
24/01/2016

Rooms are great. Bed is so comfortable!! Love that it is across from the track. The best part is the free breakfast!! Better food than you would expect. Cinnamon rolls are to die For. They have a great variety of options from the healthy to the kind of food I like. Bacon, eggs, biscuits waffles and pastries. Donna was so helpful and nice. She made the whole experience so much better. Go to Hot springs at least twice a year for horse races and will definitely stay here again!!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Teresa G, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff, our rooms, our location, and our Hot Breakfast Bar. I'm happy that you enjoyed your visit. We look forward to the next time you are in Hot Springs! Thanks, Jim

"Clean Room, Great Rate"

5
21/01/2016

I have stayed at many hotels, but this Hotel was one of the cleanest and most reasonable places that I have stayed in the last 5 years. If I come back through Hot Springs again, this is where I will stay.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Art A, Thank you for choosing to stay with us, we truly appreciate your business! Every review like yours helps us get the word out that we represent great value and caring service. Thank you for your kind words and we look forward to your return visit. Thanks, Jim

"Horse racing"

4
20/01/2016

Hotel is very close to Oaklawn Race Track. Just walk across the street and you're there. They even give you a racing tip sheet each morning. Pleasant staff and good breakfast included. No hassles with parking. Good dining choices close by....Rockey's Corner has good pizza and cold beer.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Dan V, Thank you for your stay and for your comments on your recent visit to Hot Springs. We appreciate that you chose to stay as our guest. I'm glad that you found the convenience and services of staying with us to your liking. We look forward to serving you again on your next visit. Thanks, Jim

"This Hotel is SO convienent to the Race Track."

5
19/01/2016

The ladies in the office are so accommodating and friendly. The housekeeping staff go out of their way to make sure you have everything you need. The breakfast is great too. It's like having a suite at the track.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear BrendaTravis, Thank you for choosing to stay with us, we truly appreciate your business! I'm glad that you found the location directly across from Oaklawn Racing & Casino convenient for you. Thank you for your kind comments, we always like hearing directly from our guests. We hope that on your next trip to Hot Springs and Oaklawn that you will come back and stay with us again. Thanks, Jim

"oaklawn"

4
19/01/2016

The rooms were clean and staff was very friendly. The breakfast was ample but very bland. I am a light sleeper. The closeness of my room to the street kept me awake. Next time I will request a room in the backside.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Ted B, Thank you for your business, we truly appreciate that you chose to stay with us! We always like hearing directly from our guests, thank you for your comments regarding your visit. I hope that on your next trip to Hot Springs that you will choose to stay with us for we would love to serve you again. Thanks, Jim

"Breakfast"

5
17/01/2016

This Hotel has the best continental breakfast. We stay here mostly because of this and the staff is great. Go visit Alisa and Donna. The hotel is good too nice and clean as well as the rest if the staff.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Shena S, Thank you for continuing to choose us as your place to stay when visiting Hot Springs, we really appreciate your business! We love hearing directly from our guests and appreciate you mentioning our staff...they do work hard to make everyone's stay pleasant. We all look forward to taking care of your needs on your next visit to Hot Springs. Thanks, Jim

"Best complimentary "Inn" Breakfast and Hostess, Donna, Ever!"

4
13/01/2016

I felt welcomed by Donna and she was a delightful hostess of the best complimentary breakfast I've had at a hotel like Best Western. She made fresh cinnamon rolls, waffles, southern sytle delicious gravy with warm bisquits, eggs, sausage and made staying at the hotel feel like a home welcome. Thank you Donna and thank you Winners circle for a good breakfast and great start to my day!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Stacy M, Thank you for staying with us on your recent trip to Hot Springs, we appreciate your business! I also appreciate your kind words, especially about our staff, I know they try hard to please everyone. Once again, I'm glad that you enjoyed your stay and we look forward to serving you again in the very near future. Thanks, Jim

"Worst hotel stay ever!! "

1
10/01/2016

Well to begin with they weren't supposed to charge us as we used reward points to stay. Well the next day we had a charge on our card and we did eventually get it back two days after we checked out. The night we checked in I asked to speak with the manager because the front desk clerk didn't know anything about our reward points. I never heard from the Manager all that night and half of the next day. I went to the office to see if the manager was in and it was a no so again I left my name and number with a different front desk clerk. Still never heard from the manager. At about 5 o'clock that evening my husband and I were relaxing after a nap and we heard fumbling and talking at our hotel door so I went over and put the chain lock on and then the door opened I happened to be standing there so I pushed it back shut and said excuse me. The guy at the door apologized and said this is the room we were just given. I immediately called the front desk and informed them that people had a key and had just tried to get in our room. She said oh my I'm showing no one is in that room and said I will take care of this and practically hung up on me. We tried our door keys and they didn't work so I got ready and went down to the front desk. I told the lady who I was and she put her hand up and said we got you all fixed up. I said no you didn't because our keys don't work. I told her I was glad we were there or those people could have taken our stuff. She just kind of brushed me off so I walked out. The next day when we were checking out we informed them of us being charged and still not hearing from the manager. The lady didn't say much and just handed me a paper that said my card was refunded even though we weren't supposed to be charged and didn't actually receive the refund until 2 days after check out. I told her there would be a bad review on trip advisor and her answer was well I hope you won't be too mad at us. Really...... wow I will never stay here again. I'm not a person who usually writes reviews good or bad but I had to on this. Don't stay here their customer service is terrible. It wasn't so much that mistakes were made because they happen sometimes but I couldn't believe the lack of follow up, apology or remedy for the situation. They didn't credit our points back, give a free stay or anything for that matter. I didn't even receive a apology. It has been almost three weeks since we stayed and I still haven't received a call from the Manager and I have left a voice mail with details and my number. So you decide if this is a place you want to stay?! My suggestion....steer clear!!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Cassandra M, Thank you for staying with us, we appreciate your business. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Obviously, your experience is not typical. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with our usual "Best" experience. Thanks, Jim

"Fantastic Experience that won't put that much of a dent into your Wallet"

5
09/01/2016

SUPER FRIENDLY STAFF. We were treated with TRUE southern Hospitality. When we entered the hotel it was like being greeted into someone's home. That was a REAL treat. Rooms are super comfy and REALLY clean! The breakfast was REALLY good for a hotel continental breakfast. I would have to say it's the best I've ever had while traveling. I would totally stay here again! And HIGHLY recommend this place!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Beedo, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We appreciate your sharing your experiences with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your business and please come back to visit us again. Thanks, Jim

"Clean and friendly...great breakfast"

5
08/01/2016

The entire property was clean. Woke up to staff even cleaning the parking lot. Bed was super comfy. Watched the horses trotting on the horse track from the window of our room! We didn't have time to use the pool, but it looked nice. Yummy full breakfast: biscuits and gravy, eggs, waffles, yogurt, cereals, juice and coffee. Thanks to Donna for the friendly breakfast service!!! Would DEFINATELY stay here again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Creininger003, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Thanks, Jim

"Great value, comfy mattress, clean room"

5
08/01/2016

I would unhesitatingly recommend this hotel for any travelers passing through. I personally am usually skeptical of online reviews, but I'm a real person, and during this stay I was purely a leisure traveler. If I ever venture back to Hot Springs, I am staying here. The beds were comfy, and although my room was "smoking" it didn't reek of stale cigarettes the way so many chain hotels do.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Johnny S, We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our guests. Please come back and visit us again real soon. Thanks, Jim

"Well run and clean facility !"

5
07/01/2016

Well run and clean facility! We stayed there to attend a new years eve party across the street. The rooms were basic and very clean. Just what I was looking for! The staff was very helpful. Free breakfast with the room.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear David C, Thank you for your kind words about Best Western Winners Circle. It is always a great pleasure to hear that we are serving our guests well. We look forward to serving you again real soon. Thanks, Jim

"Best kept secret on Central"

5
06/01/2016

Overall great place to stay! Small and built years ago, it is a through back to the motel/motor inn style. Everything was very clean and the staff was super nice. A few steps away from Rocky's Pizza and Oaklawn Racetrack/Casino. Will definitely recommend and stay there again!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Richard C, Thank you for choosing to stay with us on your recent visit to Hot Springs, we truly appreciate your business! I'm glad that you enjoyed your stay and that you found everything to your liking. We look forward to your return visit so that we may serve you again. Thanks, Jim

"More Bang FOR YOUR BUCK!"

5
05/01/2016

I LOVE this Hotel! It's super clean Staff is so friendly and the breakfast is the best hotel free breakfast I have ever had! This Best Western is connected (not attached just connected) with the casino across the street so they gave us players card worth $10...The casino is a completely different story... Please read my review on Oaklawn Casino. In any event, we stayed in Room 229. It's VERY quaint cozy and it's a fairly standard room. Bedding was super comfy and the pillows are nice. Bed is clean...unlike some hotels. It's located near downtown Hot Springs. It's not walkable to downtown but it's within driving distance. There is a washer and dryer located near the front desk that closes at 10 pm. $1.25 to wash and $1.00 to dry. Nice looking small pool and a workout room. I would totally stay here again!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Robert S, Thank you for your recent visit to Hot Springs, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Thanks, Jim

"Great Stay, Great Room, Awesome Staff"

5
05/01/2016

We stayed here for a girls weekend, I rented the family room, it was very clean and there was so much room inside, It was a two room suite with two king sized beds and in the other room was four wing back chairs a pull out sofa, a coffee table a desk with a chair and a round table. The beds were super comfortable. Pleanty of pillows. The room faced Central Ave but the noise was not bad at all. The hotel has two family suites and both are very secure. The check in staff was awesome. Oaklawn Park is just across the street. We planned on visting there, but ran out of time.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear lspence06, Thank you for your recent visit as our guest, we truly appreciate your business! I'm happy that you ladies had a great time. That room is perfect for that kind of trip for sure. We look forward to serving you again on your next trip back to Hot Springs. Thanks, Jim

"Good older hotel for price"

4
04/01/2016

Nice older hotel with very good value. Breakfast was good . Need an elevator for upstairs. Staff was nice and friendly. Concerned with outdoor room security but not unique to older hotels. Very close to casino with open cart transportation (good during warm weather).

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Jroddy W, Thank you for your recent stay with us during your travels to Hot Springs, we appreciate your business! Your comments regarding our hotel is most appreciated, we love hearing from our guests. Thanks again for your business and please come back to visit us again real soon. Thanks, Jim

"Great location"

4
04/01/2016

Very good value at this hotel. The hotel is centrally located to many touristic sites. The room was a little noisy from the busy Avenue, but the bed was very comfortable! The staff went out of their way to be friendly and accommodating.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Javier G, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We appreciate your conveying thoughts with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your patronage and please come back to visit us again. Thanks, Jim

"Enjoyable Stay"

4
03/01/2016

Best Western has a good location - central and across from the race track, making it easy to find. Despite being on a busy thoroughfare, there was no road noise. Our room was clean and a great base for a three day stay. The bed was comfortable. The fitness center was small, but up to date with newer equipment. Breakfast was good with enough selections for a vegetarian and a vegan. Alisa really elevated breakfast with great service, making you feel like part of a happy family. Price wise, this was a wallet friendly motel that was clean, well maintained with friendly, knowledgable and happy staff. Next time we are in Hot Springs, we'll stay here.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear 2937redrose, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again in the very near future. Thanks, Jim

"Great Stay"

5
03/01/2016

Really enjoyed my stay! Location is great! Just across the street from Oaklawn Race Track & Casino. Close to old downtown Hot Springs. Close to restaurants and shopping. Friendly staff and clean comfortable rooms. What more can you ask for? I'll definitely be back!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear MtnGolfer003, Thank you for your recent stay as our guest on your visit to Hot Springs, we appreciate your business! I'm glad that our location was convenient for what you were wanting to do while visiting. Once again, I'm glad that you had a good experience and I hope that you will come back and visit us again real soon. Thanks, Jim

"Wonderful relaxing stay"

5
03/01/2016

We visited Hot Springs for a few days before Christmas. Wanted to catch up on some business and do some Christmas shopping. Had a great stay. Slept well on the comfortable bed, enjoyed the large clean room. It was tastefully decorated and very clean. The room attendant was very sweet and made sure we were taken care of. The breakfast was wonderful and had a great selection. It had something for everyone. The breakfast person was a delight. She was friendly and helpful. I would highly recommend this hotel to everyone from business people to families to those that want yo watch the horses run.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Karyn J, One of the first things I do each morning is check out any new reviews. What a way to start the day....that is by reading what you wrote about what we offer our guests and the manner in which we serve....our greatest asset....our guests. Thank you for choosing to stay with us and please come back to visit us again. Thanks, Jim

"Great price for what you get. "

5
03/01/2016

My husband and I booked our room on hotels.com. $57 a night for New Year's Eve and 2 additional nights. The beds were comfortable! (We went for the double beds to save money and we were able to stretch out on our own bed) :) Granite counter tops in bathroom area. Heat lamp in bathroom to keep you warm. Pantene pro v for the complimentary shampoo and conditioner. Full breakfast! Hot eggs, sausage, biscuits gravy, and hit waffles, potAtoes, Coffee maker, fridge, microwave. Table to eat at in room. We brought our box fan and it blocked out any noise from other guests. Short walk to Rockys corner to eat. They had the best pizza! Across the way from the casino. Although the casino sucks. This was well worth the price!

"Made Our New Year Perfect!"

5
01/01/2016

We went to Hot Springs for a private New Year's Eve party with a group at a friend's restaurant and chose this hotel for the location and because it had a better appearance than the others in the area. We were pleasantly surprised from check-in to check-out by the friendliness of the staff, the comfort, amenities, and cleanliness of the rooms, and most particularly, the free breakfast. The very nice lady that oversaw the breakfast bar was friendly and very conscientious about making sure the diners had everything they needed. She made a point of speaking to each person and frequently checked the breakfast bar to make sure everything was right. We were very impressed with her and this whole experience! We will definitely go back to this establishment!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear rpnsea, Thank you for your business, we truly appreciate it! I'm glad that you enjoyed your stay, especially the Free Hot Breakfast and that staff in there. They really are a great team and work hard to please everyone. We look forward to your next visit to Hot Springs so that we may serve you again. Thanks, Jim

"Great Value"

4
01/01/2016

Usually I stay in expensive hotels but decided to be very cost conscience this trip. It was a good choice. Clean room, good service, very close to the activities we chose. Always felt safe on the property and rooms were quiet. QUALIFIER...we did stay here over Christmas week which would normally be more quiet anyway.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear ColleenFortWorth, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our facility, location, and how you enjoyed your visit with us. We look forward to serving you again very soon. Thanks, Jim

"Excellent value!!"

5
31/12/2015

Recently traveled to Hot Springs last minute for New Year's Eve. Price point was well below other comparably rated hotels, so I booked 3 nights. Check in was easy; front desk was helpful and friendly. It is an old school motel layout; you drive to your room and enter from the outside. Asked for a room in the back away from the street and got it. The rooms are clean and functional. Our king had a comfortable bed, microwave fridge combo, and flat screen with plenty of channels, including HBO. Bathroom is small, but clean and perfectly functional. We took advantage of the free breakfast, which was a notch above most. Alisa made us delicious mini waffles and was very friendly. She answered any questions we had with a smile. It's located right across from Oaklawn and also within walking distance from Rocky's Corner, which had delicious Pizza!! Only 3 miles from downtown, as well. Overall, can't beat the value and we will definitely return when we visit Hot Springs in the future!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Rob J, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay and this is wonderful detailed feedback of your experience! I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Thanks, Jim

"Five stars!"

5
30/12/2015

The rooms where clean. The beds where very soft and comfortable. The breakfast was very delicious. The staff where very nice, friendly, and helpful. Would recommend to everyone I know. Will definitely stay there again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Heather H, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We appreciate your conveying thoughts with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your patronage and please come back to visit us again. Thanks, Jim

"Nice hotel & great breakfast!"

5
29/12/2015

Clean room with comfortable king bed. Yummy breakfast buffet with many choices served by Donna. She was very friendly and helpful - she made sure everyone had everything that they needed and wanted. It was nice to experience true Southern hospitality!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Amy R, Thank you for staying with us, we appreciate your business! It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again. Thanks, Jim

"Great stay, great price"

5
27/12/2015

The bed was comfortable, the breakfast hot and tasty, and all the fitness center equipment worked. GREAT VALUE...WOULD HIGHLY RECOMMEND. My daughter booked this for us, we usually don't stay at Best Westerns.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Connie M, Thank you for revealing your positive view of our business with others. What a wonderful review, I'm glad that you had a wonderful experience. Thanks again for choosing to stay with us and we look forward to serving you again in the near future. (Please thank your daughter for selecting us too!) Thanks, Jim

"Highly Impressed"

5
22/12/2015

From check-in to check-out, my fiancée and I were impressed with every aspect of this establishment. The staff are friendly and welcoming, particularly the lady who runs the breakfast bar! She loves her job and kept everything clean and stocked, attending to and making conversation with the customers. We felt very safe here, as there are cameras all around the grounds, and the areas are well lit. Our room was clean as a whistle and no hint of smoke was detected, unlike most other hotels that claim a "smoke-free room". Our room came with a fridge and microwave, a dinner table, a nice flat screen tv, a terrific shower, and a wonderful comfortable King-Size bed! For all this, we paid less than $60! We'll most certainly be returning here if we ever need to stay in Hot Springs again. At this Best Western, everyone really is a WINNER.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear DunkleDonuts, Thank you for choosing to stay with us and for sharing your experience with us. I'm highly impressed as well, for this is wonderful feedback of your experience! We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Thanks, Jim

"Best Place to Stay"

4
21/12/2015

Love just walking across the street to the casino.The staff at the hotel are always very nice and the staff at the Breakfast Bar are always great they are friendly,nice and have one of the very best breakfast bar's in town. If you want to have a good nights sleep walk to the casino and eat a fantastic breakfast I suggest you stay at the Best Western Winners Circle in Hot Springs Ark. Linda Lester

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Linda L, Thank you so much for your recent visit as well as your wonderful praise of our hotel. Feedback from our guests is very important to us. We greatly appreciate you taking the time to share your comments and feedback with us. Once again, thank you for choosing to stay with us and we hope that you will come back and visit us again! Thanks, Jim

"Super value"

4
20/12/2015

Very clean, comfy bed, friendly staff, well maintained, excellent full breakfast and central location. What more could you ask for? Especially in this price range. I would definitely recommend this place to everyone. Now for my "pet peeves ". The toilet sometimes does not completely flush, the shower is luke warm even though the sink would get very hot, the ice machine in our building never had ice and it is quite a walk fro the back building to where breakfast is served. Also during our 2 night stay maid service did not come to refresh our room until about 3 o'clock when I told her "no thanks" she offered to replace our towels. I gave her ours but she never returned with any replacements. So at 6 o'clock I had to walk down to the office to get some. I guess the older I get the more little things annoy me.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Larry S, We deeply appreciate your very positive review of your experience. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our guests. Please revisit us soon and we will take care of your pet peeves. Thanks, Jim

"Pros & cons"

3
20/12/2015

When we checked into our room we noticed a few things that showed it had not been cleaned really well but after traveling and being tired a comfortable bed made up for it. We had asked for a crib at the front desk and it took awhile before we got it, however it was around lunch time so I assume everyone was on break and when we did get it housekeeping was very nice and assured us if we needed anything else to let them know. Shout out to the breakfast ladies! They were very friendly and polite. The biggest complaint I have is the noise level. There was a big gap at the bottom of our door and we could hear EVERYTHING that happened outside. We had to put a towel down to help keep the cold air from blowing in. Aside from a few things I would stay here again but hopefully the room would be a bit better next time. Not the best place to stay in Hot Springs but there are most definitely worse!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Chris-Ashley-Claire, Thank you for your business and for choosing to stay with us, we appreciate you! We consider reviews by guests to be an important part of our business because it reflects upon how well we serve our guests. We will continue to work extremely hard to please everyone who comes through our doors. If you find yourself needing lodging in Hot Springs we hope that you will choose to stay with us again. Thanks, Jim

"Great Quality for Reasonable Cost"

4
15/12/2015

My car broke down on my trip to Hot Springs, so my stay was longer than expected. I was very thankful that the Best Western was very clean and comfortable and centrally located without being outrageously priced. The room was spacious and clean, the appliances all worked, the grounds were tidy and seemed safe and secure, and the staff were all friendly. This is a good hotel for someone wanting to explore Hot Springs but not wanting to pay the boutique hotel prices of the downtown inns.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear 900charlottes, Every day we count our blessings that our business attracts such nice and kind-hearted guests like you. The fact that you would take your time to so generously honor our staff is totally appreciated. Thank you for staying with us, hopefully next time your car will not be a problem while you are in town. We would love to have you as our guest again. Thanks, Jim

"Great for the Money"

4
14/12/2015

The value you get for this room is great. The location is awesome. There was a smell of pot in our room from people staying 2 doors down. All in all this was a great stay for us and we will stay there again if we are back in the area.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Dennis H, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Thanks, Jim

"Customer Satisfaction"

4
13/12/2015

For the most part we enjoy coming to this Hotel. We just don't like being put in the back part of the Hotel rooms... Love the hot breakfast when it's made for the most part and we don't have to wait 15 minutes because something ran out.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Regina K, Thank you for your kind words about our hotel and for your return visit. It is always a great pleasure to hear directly from our guests. I'm sorry that we couldn't accommodate you with a room near the front. We look forward to serving you again in the very near future. Thanks, Jim

"Winner!"

5
10/12/2015

For this being an older property I wasn't expecting much. Everything was updated and clean and the room was large. Best ever - the mattresses are memory foam! I slept like a baby. The only downside was the noise and lights from the road. Request a room in the back.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear AyletteR, Thank you for staying with us, we appreciate your business! It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about how you enjoyed your visit. We look forward to serving you again. Thanks, Jim

"Third stay at this hotel"

5
05/12/2015

Good location to downtown area where we mainly spend out time. Clean rooms and property. Friendly staff, knowledgable of the area. Comfortable beds with plently of pillows. Have always felt safe in this area. Easy to find with plenty of parking. Have never had a complaint.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear lonerie94, Thank you for staying with us on your recent visit to Hot Springs, we appreciate your continued business! We never lose sight that you have a range of options available to you when seeking out lodging to meet your needs. It's always nice to learn that we are exceeding the expectations of our guests. We look forward to your return visit so that we can serve you again. Thanks, Jim

"Wonderful, absolutely wonderful."

5
04/12/2015

The staff is amazing. We got everything we asked for and then some. The rooms were clean and neat, the beds were comfortable and we had no trouble getting plenty of rest. Breakfast is great. Hot food, friendly staff and all the guests we visited with were very pleased. Great location....nearby everything we wanted to see and do. So much fun to be had. We fully intend to return.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Yvette D, Thank you for choosing to stay with us, we appreciate your business! It was a pleasure to have you as one of our guests and to have you share your experience with us. We appreciate your kind words about our staff and how you enjoyed your visit. We look forward to serving you again on your return visit. Thanks, Jim

"getaway weekend"

5
03/12/2015

Older motel but in very good shape. Breakfast was excellent! Donna and all of the breakfast staff gave superior service. Desk clerks were very friendly and very helpful. Good location and rates. Nice and quiet.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Lewis B, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. Thank you for recognizing our staff, I know they try hard. I'm glad that you enjoyed your stay and we look forward to your return visit. Thanks, Jim

"Very Impressive"

4
01/12/2015

I was very impressed with the rooms. I've stayed at 2 other motels in Hot Springs because I visit frequently. The room at the other motels I visited was more expensive and the quality of the room was on a much lower level than Best Western. It was very clean and much more spacious. The staff was very helpful and Very friendly. I stayed 2 nights and I guess the only small complaint I had was after our day out on the 2nd day, upon our return the maids did a wonderful job cleaning however they didn't restock anything. We were out of shampoo, soap, and coffee. It wasn't a huge problem but it would've been nice to already have that stuff handy when we returned. Overall though, it was a very comfortable stay and very impressive. I will definitely be staying there everytime I am back in Hot Springs. I have definitely found "My Motel."

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Russell H, Thank you for giving us a try on your last visit to Hot Springs, we truly appreciate your business! I'm glad that you enjoyed your stay with us and it's wonderful to hear that you will be coming back to stay with us again. We feel like that we are a great value to our guests. Thanks again and we look forward to serving you again real soon. Thanks, Jim

"The price was right"

3
29/11/2015

Stayed for two nights on a spur of the moment trip to Hot Springs. Got a good rate for a King room upstairs. The room was okay. Seemed clean enough but it had an old musty smell we thought might go away but really never did. Guess I should have reported it but you'd think they would know. The bed was super comfortable and the hot breakfast was one of the best we've had at a hotel. We got scolded a little because we made our own waffle (the nice lady is supposed to make them for you, which we didn't know). Parking spaces are really tight and the last morning, a HUGE truck had parked so close to our car, my husband had to move it before I could get in. Overall, it wasn't bad but I would probably stay elsewhere if coming to the area again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Pam R, Thank you for your recent visit with us, we appreciate your business. I'm glad you chose us! Thank you for sharing your experiences with us, it makes us better. We never tire of hearing from our guests about their experiences. I hope that you will chose to stay with us again on your return visit to Hot Springs. Thanks, Jim

"Best Western, Hot Springs, Ark."

5
29/11/2015

The motel is convenient to downtown and tourist attractions in Hot Springs. The breakfast provided was the highlight of the day. Alisa and her husband provide the food and service which is better than any I have found. The rooms are clean and decorative; the staff is very helpful.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Mary M, Thank you for choosing to stay with us and for sharing your experience with us. We never tire of hearing our guests comments about their stay. I'm glad that you enjoyed your stay and we look forward to serving you again on your next trip to Hot Springs. Thanks, Jim

"A nice stay for what you pay"

4
29/11/2015

Stopped at this hotel for a night. The staff was very helpful at giving us a coupon deal even though we had previously booked a reservation for more. Additionally the complimentary breakfast was very good for a hotel. Our room was clean and showed little signs of wear. Parking was easy as we got to park right outside our room with the more motel style layout. The only downside was the hotel's location wasn't the best for tourists, but as we had a car it wasn't an issue and was a better deal than other's.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Darryl G, Thank you for choosing us for your lodging needs on your recent visit to Hot Springs, we appreciate your business. We do feel that we are the best value in town. I'm glad that you had a great experience and we hope that we have to opportunity to serve you again in the near future. Thanks, Jim

"Comfortable,clean , safe - GREAT VALUE"

5
28/11/2015

This hotel has great pillow top beds, frig and microwave, desk and table with two chairs, large 35 inch flatscreen TV with over 80 channels, roomy dressing area where the sink is located , fluffy towels, and a really good shower. It is an older property but nicely renovated and very clean. This is a motel where rooms open to parking lot or upstairs room open to walkway. I was a little concerned about safety and the surrounding area with this hotel across street from race track - however that was not an issue at all. Nice surroundings including a fabulous restaurant right next door - Rocky's Corner (yummy pizza). We decided to stay a second night due to bad weather and Tera made room for us and even gave us a little discount. That just topped off a perfect stay. The pricing here is one of the best in town and the value for your money is way above average. Thank you Tera and the Winners Circle! We will definitely be back soon.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear JeanP777, Thank you for selecting us and for revealing your positive view of our business with others. What a wonderful review, I'm glad that you had a wonderful experience. Thanks again for choosing to stay with us and we look forward to serving you again in the near future. Thanks, Jim

"good location"

4
28/11/2015

hotel is right across from the race track, downtown 3.5 miles away, places to eat are a wide choice, there was a magic show downtown well worth your time, bath houses were quite interesting to see, will go back

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear paulgX5110FQ, Thank you for your recent visit as our guest, we truly appreciate your business! We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured guests. We look forward to serving you again on your next trip back to Hot Springs. Thanks, Jim

"Great value, comfortable room, short drive to Bathhouse Row"

5
25/11/2015

Stayed for 2 nights while exploring Hot Springs Natl Park and this Best Western was a great value. Got a room for $65/night with a king bed - room was clean, bed very comfortable, free breakfast included hot items like eggs, sausage, biscuits, gravy. Easy 5 minute drive to Bathhouse Row area of Hot Springs. And there is free parking in a big garage once you're in the touristy section of the town. The WiFI went in and out but that wasn't a deal breaker. If you want an affordable and comfortable place to stay in Hot Springs, I'd recommend this hotel.

"Best of the Best Westerns we visited."

5
25/11/2015

This was the best stay of our vacation. Room was very large and the breakfast was the best of all the Best Westerns we visited. We stayed at BW Texarkana, BW at Horn Lake, and BW at Branson, Mo. This by far was the best of the BW.

"No fancy but great place to sleep!"

4
23/11/2015

We just needed a clean place to sleep after getting our passports. Good beds clean. Hot breakfast. Great price! Surprised how many businesses are closed in Hot Springs. Looking like hard times down there. I've always gone to the Arlington for a massage. Don't go. Poor condition and staff is marginal. Bummer!

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Karla S, Thank you for choosing to stay with us this time on your trip to Hot Springs, we appreciate your business! I'm glad that you enjoyed your stay and shared your experiences with us, we love to hear from our guests. We do feel like we are the best value in town. Please come back to stay with us again for we love taking care of our guests. Thanks, Jim

"Great Hotel"

5
23/11/2015

The staff was very friendly both on the phone as well as in person. Normally I do not like to stay in hotels with exterior doors as they often feel out dated and old, but this one was very clean. I stay at a lot of Best Western hotels and this one had the best hot breakfast of any I have stayed at. Donna and Alisa went above and beyond to make sure everyone had a great meal. They checked on me several times to make sure I had what I needed and Donna even prepared my waffles for me. I will definitely recommend this hotel to anyone visiting Hot Springs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Wes Y, Thank you for your business, we truly appreciate that you chose us! I'm glad that you enjoyed your stay, especially the Free Hot Breakfast and that staff in there. They really are a great team and work hard to please everyone. I hope that on your next visit to Hot Springs that you will choose to stay with us again. Thanks, Jim

"Great stay!"

5
23/11/2015

We stayed here for our anniversary, we have stayed here before and have always been happy. The rooms are clean, staff very friendly the hotel is conveniently located right across the street from the race track and close to other places. The breakfast is outstanding! Will definitely be back.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear 183tessaj, Thank you for your business, we truly appreciate it! I'm glad that you enjoyed your stay here for your anniversary. I'm glad that our location was convenient for what you were wanting to do while visiting. I hope that on your next visit to Hot Springs that you will choose to stay with us again. Thanks, Jim

"Good hotel"

5
21/11/2015

Good place to stay, room rates were fairly priced for such a beautiful area. Spent 2 nights and was happy with everything. I went to the front desk and questioned about the area and the staff were more than happy to explain the area. I was given maps and helpful hints to make it easier.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear Matthew B, I would like to thank you on behalf of our entire staff for choosing to stay with us. Sharing your experiences during your stay is most appreciated. We are thrilled that you feel led to share your comments with fellow potential guests. Please come back and stay with us again for we look forward to serving you again. Thanks, Jim

"Great Place to Stay"

5
17/11/2015

We had never been to Hot Springs. We stayed two nights at the Best Western due to reviews we had read. We were very pleased with the room, the service and the breakfast. It is a convenient location. The bath had a very good shower head, clean tub, nice Heat/Light/Vent/Night Light. The Vent was not operational so when we left I reported that to Tera at the front desk. She was most appreciative of my suggestions for other improvements as well. Our room had a balcony that overlooked the courtyard and pool, which was nice. These rooms were a little smaller than others but we found it more than adequate for two persons. The king bed was very comfortable. We couldn't get the Fox Business Chanel on TV to watch the debate was the only downside. The Breakfast was great. The hostesses do an excellent job--especially the homemade cinnamon rolls--get there early to get one. The sausage, bacon, gravy, biscuits, cinnamon rolls, pastries, canned fruit, yogurt, etc. was all good. I would highly recommend this Best Western. We got a very good price in the off-season. Tera told me it was full during Jan-April Racing season since it is across the street from Woodlawn tract.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear rajthja, I want to thank you for visiting our hotel this week. Your comments regarding our hotel is most appreciated. We appreciate your conveying thoughts with fellow potential guests who hopefully will be our future satisfied guests as well. Thanks again for your patronage and please come back to visit us again. Thanks, Jim

"Good location but bad service"

2
16/11/2015

When I arrived at the hotel i was informed I had booked the wrong type of room (suite) due to there being very little on the third party website to delineate the types of rooms. The person at the front desk was not willing at all to relocate me to the room I thought I had reserved despite the fact the room was next door and remained empty all night. The room was dingy and you could tell had not been vacuumed around the baseboards and doorways in a long time. The hotel was conveniently located, but that's about all I can say that turned out positive during this trip. I would not stay here or recommend anyone stay here for pleasure. It will do if you wish to be walking distance from the race track. Good thing they have that going for them. A better brand should take over that property and make it nice again.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear ddava000, Thank you for choosing to stay with us, we really do appreciate your business! I am, however, sad that you chose this public forum to bad mouth us like this. When you called us days before your arrival to tell us you thought that your wife had booked the wrong suite, we told you how to correct your booking error to get the suite that you wanted. When you choose to use a third party website, such as Expedia in this case, and pay them for your room, you have to make changes to your reservation through them as well. You're our guest, but you are their customer. These third party websites will not allow us to make changes to their customers reservations. If you want the hotel to make changes for you then you have to book on the hotel brand website directly. I'm sorry that you didn't have the experience that you wanted, but I am glad that you chose to stay with us and I hope that you will come back to give us another chance. Thanks, Jim

"Not fancy but very nice."

4
14/11/2015

Nice clean place to stay. Very friendly people working here. Great free breakfast, they will even make waffles for you. Good location across from track. Rocky's Corner is next door is a great place for pizza and subs.

HSDude, Owner at BEST WESTERN Winners Circle, responded to this review
Dear B H, Thank you for staying with us and for taking some of your valuable time to provide potential guests with your rich perspective. We appreciate the feedback and look forward to seeing you again soon. Thanks, Jim

"Quiet and comfortable"

5
12/11/2015

Tried this hotel because I had been to another in Hot Springs and had the bed wreck my back. I am delighted to say that the beds at this establishment were extremely Comfortable and clean. The room was equ