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Hotel Phoenix Hjoerring, BW Signature Collection

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Jernbanegade 6, Hjoerring, 9800 Danemark
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PHONE : +45 98 92 54 55
3.9 / 5
225 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Elevator
Complimentary breakfast
Free Wifi
Multilingual staff
The strong points

Description

Hotel Phoenix Hjoerring, BW Signature Collection is an excellent base for experiencing the atmosphere and sights at the top of Denmark, from the North Sea to Skagen. Hjorring also offers a lively shopping scene, including the large Metropol shopping center. All hotel rooms were fully renovated in 2010. The hotel offers six room types, ranging from single rooms to junior suites, so you can easily choose what best suits your needs. No matter which room you choose, you can look forward to a wonderful stay at Hotel Phonix, BW Signature Collection. The hotel is located in the heart of Hjorring, the capital of Vendsyssel, where it has stood since May 1, 1887. Back then, it was called W. Kyppers Hotel. With three floors and beautiful facade ornaments, it was undoubtedly the town's most beautiful building. It later became Hotel Bristol, and during the occupation, the Germans seized the hotel. After the war, new owners arrived and gave the hotel its current name: Hotel Phoenix. According to mythology, the phoenix bird lives for many years before setting itself on fire and rising again. That is exactly what happened to the hotel. First, it was renovated from cellar to attic, and then it was expanded. At Hotel Phoenix Hjoerring, BW Signature Collection, you can enjoy a cozy bar and relaxation area with comfortable furniture that reflects the hotel's long history. After a long day, or when you need something refreshing, this is the place for freshly ground coffee, draft beer from Bryghuset Vendia or a refreshing drink. The bar also includes Kyppers Terrace, a covered terrace overlooking Jernbanegade. A selection of board games is available for guests to use freely. The hotel is close to sights, experiences, attractions and beautiful nature, both in and around Hjorring. Experience the roaring North Sea, Denmark's northernmost point at Grenen, or take a "desert walk" on Rabjerg Mile. One thing is certain: North Jutland offers many exciting experiences.

Customer reviews

Travellers choice
Tripadvisor
3.9
based on 225 guest reviews
Excellent
98
Very Good
54
Average
41
Poor
19
Terrible
13
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Wonderful stay"
Barry K, 09 Juin 2026

The hotel staff was so very friendly, and accommodating. The room was excellent and the breakfast was very nice

Owner Response, 09 Juin 2026

Hi Barryk Thank you so much for your wonderful review. We are very happy to read that you had a great stay with us, and that you found both the staff, the room and the breakfast to your liking. We hope to welcome you back to Hotel Phønix Hjørring another time. Best regards Christoffer Messmann Hotel Phønix Hjørring

"Clean hotel"
evaursinleiser, 25 Mai 2026

Older hotel but very clean, good breakfast

Owner Response, 25 Mai 2026

Dear Eva Thank you very much for your kind review. We are happy to hear that you found the hotel clean and that you enjoyed the breakfast. We truly appreciate your feedback and your 5 star rating. We hope to welcome you again another time. Best regards Christoffer Messmann Hotel Phønix Hjørring

"Excellent and (cat)friendly hotel"
Myra R, 01 Mars 2026

Excellent hotel, very friendly management and nice rooms. And they are cat-friendly. Looking forward to going back again in March

Owner Response, 01 Mars 2026

Hi Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay, appreciated the rooms and found our team welcoming. It is especially lovely to know that our cat friendly policy made your visit even better. We look forward to welcoming you back in March for another pleasant stay. Best regards Birgitte Messmann Hotel Phønix Hjørring

"Excellent (cat)friendly hotel"
MyraRooselaar, 10 Février 2026

Excellent and (cat)friendly hotel. We enjoyed our stay very much

Owner Response, 10 Février 2026

Hi Thank you very much for your wonderful review. I am glad that you all had a pleasant stay. I hope to welcome you again. Kind regards Birgitte Messmann & co Hotel Phønix Hjørring

"Lovely stay"
AlbanyCk, 07 Septembre 2025

We were experiencing a lovely Bus Tour throughout Denmark and stopped here for 2 nights. We had a lovely stay here, staff were lovely and our room was comfortable and clean. Lovely breakfast each morning also. No request was too hard for them, they always helped out if needed. Highly recommend.

Owner Response, 07 Septembre 2025

Hi AlbanyCk Thank you so much for your kind words. We are delighted to hear that you enjoyed your stay with us during your bus tour in Denmark. It means a lot to us that you felt well taken care of, and that both the room, breakfast, and service met your expectations. We truly appreciate your recommendation and hope to welcome you again someday. Warm regards The Messmann Family Hotel Phønix Hjørring

"Very nice hotel in great location"
963henrikr, 15 Août 2025

We are in Northern Jutland to visit family about twice a year and always stay at Hotel Phoenix. The location of the hotel is perfect, right in the center of Hjørring and everything in Hjørring is within easy walking distance from the hotel. Our room (we always have the same room) is large and comfortable with very nice amenities such as Smart TV with Youtube and Netflix and the personnel at the hotel are extremely nice and very helpful. The hotel is family run by the Messman family who really want their customers to feel at home. The hotel offers great value for money and I can warmly recommend it to everybody who plans to visit Northern Jutland.

Owner Response, 15 Août 2025

Hi Henrikr Thank you so much for your wonderful review and for choosing to stay with us again and again when visiting Northern Jutland. We are truly happy to hear that you feel at home here and that you enjoy both the room, the amenities and our central location. It means a lot to us that you appreciate the personal service and atmosphere we try to create. Thank you for the kind recommendation, we look forward to welcoming you back on your next visit. Best regards The Messmann Family Hotel Phønix Hjørring

"Danish hospitality"
Jill W, 04 Juillet 2025

We were stranded in Denmark after leaving a cruise due to illness. Hotel Phonix came to our rescue. The staff were helpful and friendly. Our room was comfortable and clean. The hotel was central to the town. If you want a taste of Danish hospitality this the hotel for you

Owner Response, 04 Juillet 2025

Hallo jillwC7770SM Thank you so much for your kind words. We are truly sorry to hear about the circumstances that brought you to us, but very glad we could be of help during a difficult time. It means a lot to us that you felt welcomed and well taken care of. We're happy you enjoyed your stay and got a taste of Danish hospitality. Wishing you all the best and we would love to welcome you back under better circumstances. Warm regards The Messmann Family Hotel Phønix Hjørring

"Lovely place to stay, great atmosphere & very friendly staff."
L0vetoTravel033, 20 Juin 2025

Our room was very comfortable, spacious and well equipped. Nice breakfast. Staff lovely and they provided a great laundry service that was very reasonably priced.

Owner Response, 20 Juin 2025

Hi L0vetoTravel033 Thank you so much for your kind words. We are very happy to hear that you enjoyed your stay with us, and that both the room, breakfast and service met your expectations. It is great to know that our laundry service was helpful and appreciated. We hope to welcome you again if your travels bring you back to Hjørring. Best regards Messmann Family Hotel Phønix Hjørring

"Great little hotel saved the day!"
Sightseer19177795296, 09 Juin 2025

We got lost in Denmark and ended up in this lovely town, but it was late and everything was closed. Thankfully this hotel let us in and took great care of us. Clean, safe, great location, lovely bar, and very kind people. We would still be lost without their help.

Owner Response, 09 Juin 2025

Hi Sightseer Thank you so much for your kind words. We are truly happy that we could help and that you felt safe and well taken care of during your unexpected stop in Hjørring. It means a lot to us that you enjoyed the hotel, the bar, and our hospitality. We hope the rest of your journey went smoothly – and who knows, maybe we will get to welcome you back one day under more planned circumstances. Warm regards The Messmann Family Hotel Phønix Hjørring

"Very enjoyable stay!"
Helen S, 02 Juin 2025

Very lovely and friendly hosts, super comfortable beds and unique breakfast with fresh ginger-juice and waffle-maker - we are definitely coming back! The hotel is located directly in the city with lots of restaurants nearby. Good wifi and very enjoyable bar :)

Owner Response, 02 Juin 2025

Hi R9012EChelens Thank you so much for your lovely review. We are very happy to hear that you enjoyed your stay with us, especially the breakfast, the comfortable beds, and the atmosphere at the bar. It means a lot to us that you felt welcome and well taken care of. We look forward to seeing you again next time you visit Hjørring. Best regards The Messmann Family Hotel Phønix Hjørring

"A great place to stay - Book now!"
RovingViking, 16 Septembre 2024

Fantastic service from booking over stay to farewell ...and absolutely see you next time! We stayed in the junior suite. So cosy that it felt like home away from home. The living room was carefully decorated with furniture that enabled a cosy and relaxed relaxation after a long day on the go. Both the living room and bedroom had modern TV's that in a easy way allow guests to stream from own devices - A major plus. 👍 The bedroom was really cosy. The bed was excellent and both the pillows and blankets provided a rich luxurious feel. We both had a fantastic sleep. There was plenty of free parking in the court. And the location is right in the middle of everything. Both shopping, dining and park areas within a few minutes walk. The breakfast was definately amongst the better hotel breakfasts that I have had. Everything fresh and tastefully arranged. The staff apologized for the limited breakfast due to Sunday being a day with few arrivals - Well, I found the breakfast to offer a rich selection of ...well, everything actually. Plenty of juices, well-crafted breads and some wonderful teas etc etc. Also, since this is difficult for many hotels around the World it should be mentioned that at Phønix in Hjørring the do manage to get the soft boiled eggs perfect. Many could learn from that The staff was friendly, attentive and very serviceminded with a positive 'can do'-attitude. This is not the last time we have stayed at Phønix in Hjørring and they do get ⭐️⭐️⭐️⭐️⭐️ in my book. And I am rather picky when it comes to hotels.

Owner Response, 16 Septembre 2024

Hi RovingViking Thank you for your fantastic review! We're so happy that you had such a positive experience with us at Hotel Phønix Hjørring. It's great to hear that our Junior Suite felt like a home away from home and that you enjoyed the cosy decor and the ability to easily stream from your own devices. We really appreciate your words of appreciation about our beds and luxurious bedding - we know how important a good night's sleep is. We're also pleased that you found the breakfast fresh and inviting, even on a quiet Monday morning. And thank you for the compliment on our perfectly soft-boiled eggs. Our team always strives to deliver the best service, and we're happy to hear that you felt welcomed. We look forward to welcoming you again next time! Best regards Birgitte Messmann Hotel Director Hotel Phønix Hjørring

"Clean, friendly and affordable."
Karen1997, 09 Février 2020

This is officially a three star hotel. It is a family run hotel.It feels more like a really friendly bed and breakfast. It is situated right in the middle of town. The rooms were good size and super clean and quiet. The service is incredibly friendly and the staff go way beyond to make you feel comfortable and welcome. A very nice breakfast with fresh bread and everything you need is included in the price. I have absolutely only positive things to say about this hotel.

"Nice hotel for a good price!"
StormHal, 24 Octobre 2019

For the price of this hotel I think it was very nice! The room had everything I need in a hotel room. A god bed and and a bathroom with a shower, a sink and a toilet. I think this is the first time I've been to a hotel where the pillows were actually comfortable!!! I am amazed! Also the fact that there is free and easy parking here is nice. The service was good as well. I have no complaints for this hotel and would definitely recommend it! We got exactly what we paid for!

Owner Response, 24 Octobre 2019

Thank you so much for your comments. Hope to see you again.

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Is breakfast included in the rate?
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