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Promotion code

Best Western Plus Hotel Hershey, Hershey

1800 E Chocolate Avenue, 17033-1181, Hershey, United States - See on a map
Best Western Plus Hershey - There’s no better way to experience Hershey than from the Best Western Plus Hershey. The Best Western Plus Hershey is ideally located in the center of Hershey. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Enjoy a Sweet Time with the Best Western Plus Hershey! Only minutes from Hersheypark, Hershey's Chocolate World, and all major area attractions, our brand new Hershey hotel is the perfect stop for your family trip! You'll love our convenient access to nearby restaurants. Best Western Plus Hershey offers the features to help you travel in comfort. When you stay with us, you get our hot breakfast buffet each morning, indoor heated pool, on-site fitness center, and on-site market. Every guest room is equipped with mini-fridge, microwave, Keurig® coffee maker, HDTV, and high-speed wireless internet connection. Our modern hotel design will make for Instagrammable moments with your loved ones. Bring the entire family! Our pet-friendly hotel is perfect for traveling with your furriest family members(terms and conditions for pet stays apply). Our convenient location is great for business travelers, with easy access to many area companies and government agencies! Whether traveling on business or pleasure, or planning a staycation, wherever you go, Best Western is there.

Best Western Plus

Hotel Hershey

LABEL_ITINERAIRE

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Travelers Choice 2022
 
based on 32 guest reviews
NOTE ISSUED
Excellent
28
Very Good
2
Average
1
Poor
1
Terrible
0
REFER TO NOTICE
Business Business
5
Couples Couples
0
Family Family
6
Friends getaway Friends getaway
0
Solo travel Solo travel
1
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Clean, New and Friendly Staff"

5
User 04/05/2022

The hotel front desk clerk greeted me with a smile and helpful information. She was one of the most pleasant and efficient customer service people I have ever had. The hotel is very clean and everything appears to be new or newly refurbished. The bed was very comfortable as well.

"Decent Stay"

4
FLBfive, Staten Island, New York 25/04/2022

Picked this place as it was a newer property and had a pool. Unfortunately, because the pool was small, and they had a bunch of young boys staying at the hotel that were rough housing, we were not able to take the grandkids to the pool which was quite disappointing. Most of the room was clean, some dusty areas, but comfortable room and bedding. Breakfast was decent. Wished it was a little better price point but would recommend and return if in the area.

"Incredible Stay"

5
User 22/04/2022

Our stay was awesome. The staff was remarkable. We had an early check-in and they made sure the room was ready on time. We traveled with our 3 Pomeranians and the room was spotless. The room was nice and big and the bed was very comfortable. The whole hotel overall was exceptionally clean. The had an area designated outside to take our dogs to go to the bathroom and even had bags and a desiganted trash can to put the waste. The breakfast was amazing. They had a large selection to choose from and everything tasted great. This hotel is great and we would recommend it to anyone. If we need to stay in the Hershey area again we will be staying at the Best Wester Plus Hershey.

"Great place to stay for a concert or park."

5
E5524OGphilipp, Westminster, United States 20/04/2022

The location is the best getting out of the park or concert, because everyone else is going toward Harrisburg, and you sneak right back into the Best Western. The Elton John concert ended at 10:30 PM we were back in the hotel by 10:50 PM.

"Beautiful Property"

5
rhonda242022, Altoona, Pennsylvania 21/03/2022

Very nice property. Staff was very helpful and professional. Room was very clean. Beds are plush beds or I would have gave the night sleep a higher number. I prefer my beds a little firmer. Pool was a good size. Exercise room was one of the best in a hotel this size that I stayed at. Beautiful hallways and rooms. Very clean property.

"Good Experience"

5
Sue S, Clear Spring, Maryland 16/03/2022

Needed a last minute stay in Hershey and this hotel was the perfect fit. Good value for a new property. Room was clean and provided everything I needed for an overnight stay. Would stay again if in the area.

"Great place to stay with family!"

5
danawestga, Butler, Pennsylvania 04/03/2022

We found this new hotel to be lovely. It was clean, comfortable and we experienced none of the issues some of the other reviewers mentioned. Jessica was especially wonderful. We were returning home from Shriners hospital after our daughters surgery and needed adjoining rooms since she is 13 and needed privacy and she was able to accommodate us with a phone call and held two rooms for us. I highly recommend!!

"Great place to stay!"

5
ciaobella120, Newport, Rhode Island 20/02/2022

Stopped at this hotel during our Texas to Rhode Island trip. Found it very clean and the staff was very friendly. Good choice if you want to visit Hershey Park as it is close enough but not within walking distance. Lots of food options in the area and this hotel is pet friendly. Beds were comfy and the price was well worth it. Would recommend staying here.

"Nice, new hotel but a few issues"

3
350kellyr, Richmond, Virginia 06/02/2022

I hate to write this review bc I wanted to love this hotel. True rating is 3.5 stars. There are several wonderful attributes, but they are also really missing the mark on a couple things, and for that I probably would not return. The good: Newly constructed, modern decor, nice rooms, bathrooms, pool, fitness center, and common areas. The included breakfast was pretty good. The in room fridge is larger than the usual size. The Keurig and k cups in the room were nice. Everything was clean and smelled fresh. Lots of outlets and USB ports. The bad: The heating unit was not regulating the temperature correctly and resulted in the room either being way too hot or too cold. The shower water took a while to heat up, and just about the time you lather up, it switches to freezing cold. While we did not hear any noise from adjacent rooms or the hallway, we could hear every single step taken by the occupants of the room above us. There was clearly a short cut taken and no soundproofing or acoustimat used in the flooring system. Also, housekeeping should disable the alarm clock when previous guests vacate. The alarm went off at 6am and I could not figure how to get it off right away. Above all this, probably the biggest issue I had was that they charge $25 for early check in. We spend almost every weekend in hotels and neither Marriott, Hilton, or IHG properties do this. Those brands also accommodate complimentary late checkouts. Check in is not until 4pm which is the latest I've ever heard of. They will not give you your room, even if it is ready, until check in time. I asked them if they would inconvenience a guest by making them sit in the lobby waiting for hours before giving them keys while the room just sat vacant? This is such a bad policy. They finally did acquiesce and let me check in at 1pm without paying the fee. I did not even dare ask for a late checkout after reading the reviews and based on my check in experience. In summary, this is a really nice and new hotel with a perfectly acceptable free breakfast but poor heating/ac, lack of hot water in the shower, and inconvenient policies regarding check in. When we are on the road, which we frequently are, staying at a hotel that is accommodating is so important. For that reason, I plan to stick with Marriott, Hilton, or IHG on our future travels. Even if the water and heating issues were resolved, and even though this is a really nice hotel, I'd still choose one of the many other options that offer more flexibility with check in/out. We were traveling with a group and our experience was consistent with everyone else's. We probably had 15 rooms booked here. No one got a hot shower or had a consistently comfortable temperature in their room.

"Hershey Bears Teddy Bear Toss Game"

5
User 31/01/2022

Our stay at Best Western Plus Hershey was a positive from the start. We were greeted by Jessica at check in with a pleasant helpful attitude. Our room was clean and very comfortable. Our daughter and son in law were given the room right next to ours. We will definitely stay here again when we return to the Hershey area!!

"Excellent hotel"

5
User 30/01/2022

The hotel looked great!!!! It may have been remodel because everything looked brand new. The breakfast in the morning was delicious too! We loved our experience and would stay there again in the future.

"New Building, Great Value for Area!"

5
mikemcd527, Philadelphia, United States 23/01/2022

This is a fantastic option for the Hershey area. Building seems brand-new, amenities are terrific for this price level. Not the greatest location as far as immediate attractions, but a quick drive to most places. We will definitely be back.

"Pet friendly and clean."

5
User 11/01/2022

Spent New Year's Eve with the family. Hotel was nice and clean and dog friendly. Beds were comfortable. Pool a little small but worked for the kids. Breakfast included and coffee station all day a nice perk..

"Barking dogs for hours, breakfast not what was advertised!"

2
islandgetawaygirl, Philadelphia PA 03/01/2022

We stayed here for one night on 12/31. Booked this hotel because of its great reviews and because it was a newer property. Room: Beautiful. New, smelled great, just what we were expecting. Loved the view of the shady red roof in and parking lot. At least I could see my car. We were back from dinner at a local restaurant around 7:30 and were going to rest before we went out to enjoy some New Years Eve festivities. We suddenly hear dogs Barking from down the hall. I figured, ok, dogs are staying here and maybe their owners put them in a strange room and then left so they were barking. We shower, get ready to leave and they are still barking. Non stop barking. We were downtown and saw the festivities with food trucks and the "kiss drop" etc. and decided, it wasn't that great of nightlife so let's just go back to the room and watch a movie instead. The teenagers were bored. We arrive back at the hotel and the dogs are still barking, 10:30 pm. Not just barking, crying, whimpering, howling, barking, non stop. I opened my room door to see if anyone was around. Seems it was about 2 rooms away. We could hear it clearly through our closed door. Barking was continuing until I finally fell asleep at 1:30 am. Who knows when it actually stopped. The walls are paper thin. Thermostat: The room was HOT. No matter what you had it set at, it wouldn't stop pumping heat into the room. Woke up at 3 am sweating, my husband standing by the thermostat for the 4th time, now trying to turn the air on. Heat was set to 67, room was 78!! Tried to turn the heat OFF first, get back in bed, it clicks back on again! I wish we could have opened a window. All 4 of us sweating. Glad to wake up sweating at 3 am because now I can hear the dogs again! Breakfast: I didn't even go down but my husband did and said they had two items: eggs and sausage. No toast, not a bagel, the waffle machine was "broken", no fruit, nothing else. Two items. Last but not least, check out is 11 am. You better have your butt in that lobby AT 11 am or you are getting a phone call! 11:04 as we are walking out of the door, phone ringing asking if we are extending our stay. My husband says no and we are gathering our stuff and walking out of the door now. My teenage son is taking one more sweep of the room, under beds, bathroom, etc and phone rings AGAIN not even 5 minutes later. We take the elevator down and expect LOADS of people checking in by the urgency of 2 calls in under 10 minutes but not a person in sight. Not a CAR in the parking lot! We visit Hershey a few times a year and to be honest, there are MANY other places that we will be spending our money in the future. I will not be recommending this hotel to any family members or friends.

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Dear islandgetawaygirl, On behalf of our entire staff, I would like to apologize for all of the issues that you experienced during your recent stay with us. I hope that the resolution that we came to through our phone conversation was satisfactory for you. We hope you might give us another opportunity to exceed your expectations during another visit to our property. I hope you have a wonderful day!

"Best Western in Hershey"

5
SnuffyPuppy, Philadelphia, Pennsylvania 18/12/2021

This hotel just opened in July and is very clean and modern. The rooms are spacious and the king size bed was comfortable. A hot breakfast is a nice touch. The body lotion in the room reminds me of lemons. The staff is very personable and friendly.

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Hello SnuffyPuppy, We appreciate you taking the time to leave us a review. We are really glad to hear you enjoyed your visit with us and liked our king sized bed! We also enjoy the body lotion and are glad you did as well. Next time you're in the Hershey area we hope to see you again. Thank you very much for choosing Best Western Plus Hershey and we look forward to your next visit.

""One Night Stay""

5
dennis m, Lenhartsville, Pennsylvania 08/12/2021

Our room was ready for a 2PM check which i did not request but the front desk attendant said she would be able to accomodate the request. We were going to a concert at Elizabethtown college and would meet our family and have dinner afterward. Which meant an 8PM check-in which we did not want to do. Our room was on the 4th floor and was clean, nicely furnished with easy access to the elevator and lobby for a great breakfast in the morning. Arriving and departing was an easy access to rt 743 which for our return trip home. This was our second stay at a Best Western Plus in the same week. As a rewards member The Best Western is the best choice for "one night stays".

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Dear Dennis M, We appreciate you taking the time to leave such a positive review regarding your recent stay with us! I'm so happy to hear that you had such an enjoyable experience with us at the new Best Western Plus Hershey! We hope you come back to stay with us again soon!

"Great hotel"

5
User 24/11/2021

Clean, new space; very polite, thoughtful and accommodating staff; spacious and nicely designed rooms; good breakfast — everything you need for a comfortable stay. And you can bring your pet too! I loved it and certainly would consider to use them again when I am in the area.

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Dear Alena A, Thank you for choosing the new Best Western Plus Hershey! We're so pleased to hear that you had such a comfortable stay & that our staff was so accommodating! We hope you come back to stay with us again, the next time you are in the Hershey area!

"Very Accomodating"

5
User 24/11/2021

The staff here went the extra mile (consistently) to ensure that our hockey team had everything they needed, including helping us out with a nice breakout room for a team dinner and ensuring we had items available for an early morning grab-and-go breakfast before an early game. This is a new, fresh, and clean facility near downtown Hershey and Klick Lewis Arena, making this property a "hat trick" for future stays in the area!

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Dear Boxmantech, It was such a pleasure having you & your hockey team as our guests during your time in Hershey, PA! We're so happy to hear that you had such an enjoyable stay with us & we look forward to your next visit to Best Western Plus Hershey! Have a Wonderful Day!

"Nice and perfect"

5
tomandlea, Uniontown, Pennsylvania 22/11/2021

Could not ask for anything more. Pool, breakfast, exercise, convenient to attractions, market, no hassle parking, etc. I felt more comfortable in this hotel than any for along time. We could bring the dog. It was a nice trip beacuse of Best Western.

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Dear tomandlea, Thank you for choosing Best Western Plus Hershey! We're so pleased that we have been able to exceed your expectations & provide you with such a comfortable stay for you with your dog! It's been a pleasure having you as our guests, and I hope you enjoy the rest of your time with us!

"Great option near the park!"

5
beaglebay, Philadelphia 16/11/2021

Excellent experience! The hotel is new but things were running smoothly when we visited. The rooms are efficient and we appreciated the fridge (a larger than mini size) and microwave in the room. Check in and out was smooth and we appreciated the customer service from Kinjal! We enjoyed being able to bring our dogs (we have successfully used the Barking Lot at Hersheypark twice now). Rooms were clean. Breakfast was fairly standard for this hotel class but they did have gluten free options! This is a great option near Hersheypark—higher quality than many at this class near the park. We will stay again next time we're in town!

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Thank you for choosing the new Best Western Plus Hershey & for taking the time to provide us with such positive feedback! We're so happy to hear that you had such an excellent experience during your stay with us & that Kinjal was able to provide you with such a smooth check in process! We look forward to your next visit to our property!

"Best Western Plus Hershey PA"

5
johnvndkmp49, Annapolis, Maryland 07/11/2021

Great team. Great new immaculate modern property. Very accommodating staff. Great location, sumptous breakfast. Would definitely stay there again. Near Hershey town ctr and Hershey Park. Off of Chocolate Avenue

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Dear Johnvndkmp49, It's so pleasing to hear that you had such a great experience during your stay with us at Best Western Plus Hershey! Our team is always happy to accommodate, and I'm glad to know that it doesn't go unnoticed. We definitely look forward to your next stay! Have a great day!

"Really nice"

5
lorib962, Elkhart, Indiana, United States 02/11/2021

This hotel is brand new so of course its clean and really pretty. The hotel room itself was very clean and loved the decor. the front desk was very nice and pleasant as well as the director of cleaning who happened to be there when we checked in. everything was great except the breakfast. Nothing left to eat at 8:30 AM. In all fairness there was a group of kids soccer or softball teams there so it was packed with parents and kids. Overall a very nice hotel and would definitely return.

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Dear Lorib962, We greatly appreciate you taking the time to provide us with such a nice review regarding your recent stay at the Best Western Plus Hershey! We're so pleased to hear that our staff was so pleasant & everything was clean! We hope you come back to stay with us again soon! Have a wonderful weekend!

"Great Stay at the Best Western Plus!"

5
Rojo1664, New York 01/11/2021

We really enjoyed our stay at the Best Western Plus Hershey. Everything is new, so what's not to like! Spotlessly clean room, nice decor. Very comfortable beds and pillows. Extremely nice bathroom and shower. Towels were displayed beautifully. Water pressure in the shower was a little low, but manageable. Odd set up with an older hotel across the parking lot, and signage was odd, as we almost passed by as the older hotel's sign was much larger and prominent, but that has nothing to do with the quality and niceness of the hotel itself. Very nice staff, very friendly and accommodating front desk staff,, as well as employees we met in passing. Very nice lobby, and above average hotel breakfast with pancake maker. All in all, a wonderful stay, we will surely be back!!

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Dear Rojo1664, Thank you for taking the time to leave us such a great review regarding your recent stay at Best Western Plus Hershey! We're so pleased to hear that you enjoyed your stay at our new, clean hotel & that our staff was so friendly & accommodating! We definitely hope you come back to stay with us again, whenever you make it back to the Hershey area! Have a wonderful weekend!

"A-Plus"

5
User 01/11/2021

Everything was beautifully maintained and staff could not do enough to help. Breakfast was fresh and well stocked. What a great trip! Will use this hotel again in the future. Lobby was welcoming and a place for a large group to gather and spend quality time.

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Dear Allen Merz, Thank you for choosing Best Western Plus Hershey! We're so thrilled to hear that you had such an "A-Plus" experience during your recent stay & that our staff was able to provide you with such a great trip! We definitely look forward to a future visit from you! Have a Wonderful Day!

"Friendly Staff & Very Clean"

5
User 25/10/2021

I have no complaints of our stay at this hotel. The staff was very friendly and accommodating. Everything is new at this hotel since it's been open for a few months which is a bonus. The rooms were very clean and totally disinfected and there was toiletries and a hair dryer as well as a steamer in the room with a refrigerator and keurig. The complimentary breakfast was also very good and fresh. I highly recommend this hotel.

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
Dear 25marieeh, We greatly appreciate you taking the time to leave us such an outstanding rating & review! Having only been open for a few months, we're so happy to hear that our staff was so friendly & accommodating, and that you enjoyed your stay with us! We hope to see you again soon!

"New hotel"

4
jlpGa, Rome, Georgia 20/10/2021

We stayed here for 3 days while visiting the area. The hotel is very new with nice decor. I was surprised that the mattresses were not a little more plush for a new hotel. The breakfast was adequate with eggs, sausage, and pancake maker. I would stay here again.

Best Western Plus Hershey, Guest Services / Front Office at Best Western Plus Hershey, responded to this review
We appreciate you taking the time to provide us with your feedback! We're so pleased that you enjoyed our breakfast & decor! we do hope you come back to stay again soon!

"Very Nice"

5
MSavage, Cary, North Carolina 03/10/2021

Very nice, new hotel near Hershey Park. Far enough away to be away from any traffic and crowds from the park, but very convenient. Breakfast was better than average for a free hotel breakfast. Staff was friendly.

Rupal Patel, Owner at Best Western Plus Hershey, responded to this review
Dear MSavage, Thank you for taking the time to review our hotel Best Western Plus Hershey! We are glad you enjoyed your stay with us and enjoyed our breakfast buffet selections. We hope we have the honor of hosting you again in your future travels. Regards,

"Lovely new hotel with exceptional customer service"

5
User 02/10/2021

Our family recently stayed at this lovely new property for a quick 2 night getaway. All the adult siblings and our parents came in from various states. The first night our mom was rushed to the ER and it wound up being a 10 day stay with multiple surgeries. We never knew when we'd be able to check out and the hotel was so caring and accommodating for us, even when they had a sold out weekend coming up. They were so concerned for our mom's well-being and showed us so much care during a very difficult time. Outside of that, the hotel was beautiful and clean in an area with not too many excellent options. The breakfast was generous for the very reasonable rate and the round-the-clock available coffee and tea was a great help to us, running on no sleep. In short, without the family emergency, we'd highly recommend - in a time of chaos, we couldn't imagine having stayed anywhere else.

Rupal Patel, Owner at Best Western Plus Hershey, responded to this review
Dear whitneyf567, We are so glad we were able to host you and your family during a very difficult time. It was our pleasure. We are so glad your mother is doing better. Thank you for the kind review in regards to our hotel Best Western Plus Hershey. We do hope your family gets to return for the family get away you had planned. It would be a delight to see you and your family again! Take care,

"Great stay"

5
jsmith478, Pennsville, New Jersey 02/10/2021

Pleasant stay - clean, clean, clean which is very important to me. Staff very pleasant, location great. Overall very pleased, even the breakfast in the morning was great. Close to everything the area has to offer.

Rupal Patel, Owner at Best Western Plus Hershey, responded to this review
Dear jsmith478, Thank you for taking the time to review our brand new hotel Best Western Plus Hershey! We are glad you enjoyed our clean hotel and enjoyed our breakfast options. We are glad to be close to all Hershey attractions without having the hassle of being in the traffic! Glad you chose us for your stay and we hope to see you again! Regards,

"Home away from home"

5
Bw36104, Mount Gilead, Ohio 14/09/2021

Brand new & beautiful hotel in Hershey,PA. Very professional management, front desk , housekeeping & breakfast staff .Good experience and Value worth for recommending to friends and family while visiting Hershey, PA.

Best Western Plus Hershey, General Manager at Best Western Plus Hershey, responded to this review
Thank you for your kind words regarding your recent stay at our hotel! We are so happy to know that you had such a good experience with us! We look forward to seeing you again, the next time you visit Hershey, PA!

"excellent"

5
User 14/09/2021

This is a newer hotel and everything was wonderful including the staff. Breakfast was included and they had plenty of options. The parking lot was a tiny bit small if I had to find anything to nitpick at all.

Best Western Plus Hershey, General Manager at Best Western Plus Hershey, responded to this review
Thank you for your positive review of your experience with us! It makes us so happy to hear that everything was so wonderful during your stay! We hope you come back to stay again soon!

"Lovely Stay"

5
User 13/09/2021

This was the second month I believe that they were opened brand new hotel nicely designed the rooms were nice the beds were so comfortable The pillows were a little bit hard for me The breakfasts were excellent I was surprised that the quality of the food very very good, The staff were very catering anything you needed they accommodated you with. I recommend this place to everybody.

Best Western Plus Hershey, General Manager at Best Western Plus Hershey Pa, responded to this review
Thank you for taking the time to provide us with your positive review of our property! We're so pleased to hear that you had such a lovely stay & that our staff was so accommodating! We look forward to seeing you again soon!

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