Best Western Hotel of Harbor Springs,  Harbor Springs

4.5/5  - based on 566 guest reviews.
8514 M-119, 49740-9586, Harbor Springs, United States - See map
+1 231 347 9050 +1 231 347 0837

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> Room 1

1 adult

 

Hotel advantages

  • Spa
    Spa
  • Free parking
    Free parking
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based on 568 traveler reviews
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Enjoy the benefits of a hotel near Nub's Nob when staying at our Harbor Springs hotel, conveniently close to all the top attractions. Are you in need of a hotel near championship golf courses or a hotel near Little Traverse Bay? You're in luck, because our Harbor Springs hotel features a prime location that's near everything you want to visit, see or do in this part of Michigan. As a hotel near Boyne Highlands, you can experience the beauty of the state up close and personal when staying with us, all at a value that's budget-friendly. We're a family-operated Harbor Springs hotel with a large amount of customer loyalty. Near Mackinac Bridge, Mackinac Island and close to outdoor activities like golf, skiing, fishing, sailing and lake activities, we offer the perfect getaway for families, couples and solo adventure seekers. We are very close to the Zoo-De-Mackinac biking event, where cyclists can ride through the beautiful country side, through the scenic forests, and even along the sandy beaches of Lake Michigan. From the 4th of July parade to the numerous art festivals held throughout the year, you'll get a front row seat when it comes to small town charm. The Tunnel of Trees, also known as the M-119, is an experience like no other. Wineries surround our Harbor Springs hotel, and a tasting or two is the perfect way to spend your vacation. There's a bike trail right behind the hotel that allows guests to cycle all around the bay. Even if you're here for business with Moeller Aerospace, Indian Trails or Daifuku Webb, being surrounded by all the beauty and events makes it easy to squeeze in some time for leisure and fun. Duck into one of the local fine dining establishments, or take to the trails to really get away from it all. Reserve your next stay at the Best Western of Harbor Springs today and prepare for a memorable vacation!

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Room 1

Guest reviews


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based on 568 guest reviews
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Business Business 50
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Family Family 214
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Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western of Harbor Springs,Harbor Springs
  • 4
    « Very good hotel a bit out of town »

    The rooms were big and comfortable. It is located by the airport and thus is several miles from the city center. For the price, it is an excellent place to stay. The breakfast is fairly standard for hotels of this quality.

    5
    « hope to return soon »

    Family owned and operated, very clean, newly redecorated. personable professional staff.very nice breakfast room. best hotel experience we've had in many years.we highly recommend and will definitely return.

    5
    « Best Western is Your Best Choice »

    This hotel is 4 star. Rooms are very nice and recently updated. Quiet HVAC and comfortable beds. Staff and owner are very friendly. Internet is extremely fast. Breakfast area clean. Heated indoor pool. Stayed here 6 times and love it. 1 mile from Petoskey State Park.

    5
    « Nice location, very good breakfast »

    We have stayed at this property a number of times...remodeling finally done! The location allows easy travel all around area. We like to drive into the Harbor area and look at the old summer homes. Many good resturants.

    5
    « Weekend Stay for Visiting Friends »

    This past weekend we invited several couples to Harbor Springs for a card party. The Best Western accommodated all seven couples with great service and very clean rooms. Every member of our Euchre Club commented on how nice the hotel was and the courtesy call they received once checking in. The staff at the Harbor Springs Best Western went above and beyond assisting us with our party. I have also personally stayed at this hotel on previous occasions and shared the same experience and that is why I placed my friends there. Would strongly recommend this hotel!

    4
    « Nicely Updated and Close to Slopes »

    Best Western Harbor Springs has been nicely updated and the staff really seems to care that you enjoy your stay! The rooms are nice sized with plenty of room for your gear. We had a two queen room. The pool and hot tub area were well kept and indoors. Although, we prefer outdoor hot tubs. Breakfast was continental with pre-made Jimmy Dean sandwich's to heat in a microwave and the other typical items. Doable for a short trip. Hotel seems to be situated between Petoskey and Harbor Springs. Around four miles from Nubs Nob and Boyne Highlands. Also, a short drive to Harbor Springs downtown which is worth the drive. Eat at Pierson's We would definitely stay there again if in the area.

    4
    « Last day of Ski Season »

    Everything was fine at the hotel. check in was easy and so was check out. Only problem I had was TV issues, which when I called the front desk they told me to jiggle the wire which seem to mostly work. But it also lost signal at some point also which could be satellite issues, but not sure. It was close to Boyne and Nubs Nob which is why I was there. Everything else was fine.

    3
    « Good enough, not Best »

    Upon arrival, I was pleased. The room was very clean and looked appealing. There was a working mini fridge (unstocked), a nicely stocked coffee center, and the usual toiletries. They have a cute little play area that we've taken our grandson to before. They also have a little weight room. All looked great. Within half an hour, we even received a phone call checking to see if we needed anything. At night, the troubles began. The heater was so loud that it woke us up every time it cycled on. One of the two beds had an arch in it that bothered my husband. We got two beds. So it was an easy switch. I am not certain why the staff did this, but they put another family right next to us even though there were lots of vacancies. At a little after midnight a bunch of teenagers went running by our windows laughing. The next morning, I heard them getting ready and then leaving. Right after they pulled away, their alarm clock started going off. The next time we go, I will ask for a room with a good heater and bed, as far away as possible from anyone else. For the convenience of being so close to where we wanted and the price, it's good enough.

    5
    « My overnight stay »

    Very nice location close to Petosky. Rooms are large with parking right in front of your door. Great pool and hot tub in a nice warm atmosphere. Nice new shower in the room,very beautifully drone. Looking forward to making more visits when traveling to this area

    5
    « Ski trip »

    Awesome place to stay- very clean with updated rooms.Staff was very helpful and explained everything to us and offered places to eat depending on what we where hungry for. Had a nice breakfast bar with healthy items to pick from.

  • 5
    « Best Western »

    Well appointed rooms, pleasant staff. Great location to ski slopes. Will definitely return next time I'm in the area. I already told everyone I was skiing with how nice the upgrades are from previous years.

    4
    « Good Choice »

    I was hesitant to book at a Best Western. The ratings were good, so decided to try it. My daughter and family stayed the night we got there and she is super fussy! She said it was good and real modern, just noisy as the rooms are not interior. The pool was closed that day which was disappointing to kids. We arrived and the front desk staff was very friendly and helpful and gave us some coupons for local fare! The room was spotless. The in room Mini Keurig was a nice bonus. There were plenty of towels and hot water. The guy (maybe the owner/mgr) was very friendly and helpful in the breakfast dining room, which offered plenty of choices. Would definitely recommend this place for your stay in Harbor Springs/Petoskey !

    5
    « Close to ski slopes »

    staff very polite and friendly room clean very good breakfast buffet wish i had brought a bathing suit very close to Nubs Nob (have dinner at Teddy's) parking right in front of room door had a very good nights sleep

    5
    « Best Western Harbor Springs is top notch »

    Stayed there for one night in February 2018 for a ski trip. Excellent hotel, nicely remodeled, 10 minutes from Nubs Nob and Boyne Highlands, 5 minutes to harbor Springs or Petoskey. Friendly check in and check out. Greatest continental breakfast that I have ever seen. They give you $5 discounts for Nubs Nob. Will be staying there again if we go skiing in that area.

    5
    « Feb 06-09, 2018 »

    Great location, friendly staff, clean and beautiful room, building and property! Snow removal done promptly. Cleaning staff did and do a great job! Pleanty of parking space. We really enjoyed having outside door access to our room.

    5
    « Great spot for skiing »

    The location of this hotel for skiing at Nubs or Boyne and access to restaurants is great. We stay every year for a ski weekend. The rooms are modernized, clean, comfortable. The only negative is the no drinks in the pool/hottub area and they are strict about it!

    5
    « Great Suite w fireplace on Ski trip! »

    And ended up staying here only one night instead of the two that were planned and the office girls and very accommodating to cancel the second night. Stayed here Saturday night January 20, 2018 with a total of five ski buddies. Although the room was $170 plus taxes and fees plus the rollaway bed for $15 out the door total of about $200 I feel it was still a very good value and this Room had so much space it was unbelievable. The two queen beds in the one bedroom at it nice sized 40 inch TV or so with a handicap sized bathroom with a lot of space, the bed was extremely comfortable and so are the pillows, the other room I had a full kitchen all the utensils in full fridge ,four-person table and chairs pull out couch and a wood burning fireplace fully equipped with the wood. I talked briefly with the owner and older gentleman named Carl and he was working the breakfast and had 2waffle machine, Jimmy Dean sausage sandwiches and above average fruit. Although no hot eggs or bacon or sausage. The hot tub accommodated seven people and was just the right temperature to Soak after skiing all day at Boyne Mountain. The second night that we canceled was supposed to be I believe about $100 substantially less money for Sunday night and if you can get this suite on a weeknight for that price and goal ski it is a fabulous about value the two room suite is very large and well worth it in the walk-in from your door from the outside no stairs to climb Thank you to Karel and the management here at the best Western of Harbor Springs I will be back with my wife and grandchildren on future ski trips very well run very clean very accommodating set up I don't know why I have not been involved with best Western they have it all over the choice privileges as far as I'm concerned

    5
    « Great place to stay »

    Friendly staff, clean comfortable rooms, nice continental breakfast, hot tub and pool were well cared for. And it's located a few minutes from Nubs Knob and Boyne Highlands ski resorts. I would definitely recommend staying here.

    3
    « Very clean, like new inside but WAY OVERPRICED! »

    Very nice motel like setting just outside of Petoskey MI. Rooms like new. Nice simple breakfast. Way overpriced! Motel like accommodations for $180 - 200 / night! Overpriced. Really trying to collect $ on holiday visitors. Way overpriced!!

    5
    « Impressed »

    The room was very clean and comfortable. Rented a Jacuzzi suite for a nice adult getaway, was very impressed with the room. Check in was also very pleasant, the reception (older man and women) were very helpful and cheerful. Would definitely stay again.

  • 4
    « Very good value »

    Had to stay in town one night for a funeral. Found the room to be very clean and quiet. We had need of an iron and it was available in the room which was very nice. Internet service was totally acceptable. The only drawback is the room opens to the outside and you had to go outside to get to the free breakfast.

    5
    « Harbor Springs BW in December »

    Very nice staff, very clean room. More then I expected for an external entrance hotel. The breakfast room was clean and well stocked. The parking lot was well lit at night. It is well located about half way between Petoskey and Harbor Spring.

    5
    « Harbor Springs Best Western: Boring »

    Always pleasant, helpful staff. Always clean. Always comfortable. Always a solid value. Always the same old, same old...updated, improving, and the place for my family to stay in Harbor Springs. Boring, in the best way.

    4
    « ask more questions when making reservations »

    This property remodeled their handicap access rooms with only ONE bed, be careful if you travel with family or friends. The television reception is not the best. This is a Nice location and pretty property.

    4
    « Nice place to stay »

    The rooms have been nicely remodeled. I have stayed here several times on business trips. In room internet works well. The beds are good. The place is always kept up well, and the rooms are always very clean. The staff is very friendly and helpful.

    5
    « Cleanest hotel ever! »

    Externally, this hotel looked like an old-fashioned style single story building, but what a pleasant surprise inside! It is a new, modern, and extremely clean hotel! I usually never walk barefoot on any hotel floor, but I made an exception here. It was spotless! The breakfast area, equally clean and monitored by a conscientious employee. The price was right on this hotel, and it was nicely located between Harbor Springs and Petoskey.

    5
    « Lovely gem! »

    Staff were extremely friendly and helpful. Sandy was very knowledgeable and made us feel at home. Went during the offseason and got a lovely room for excellent value. Will definitely return and recommend this hotel to friends and family. 5/5

    5
    « Always good. »

    Have stayed there twice so far for business and look forward to staying again. My company has been using this Best Western for years and years and it is highly recommended. Nice and quiet, clean and modernized very nicely.

    5
    « Lovely place to stay »

    This hotel is situated a bit off the beaten path, if traveling I75, however it is well worth the short side trip to get here. The location is beautiful, and the rooms are open and clean. No cramped feeling here! The staff are all very friendly, and the grounds are even quite nice for walking. This is certainly one location that I will return to when traveling between the UP and lower Michigan.

    5
    « Rainy color tour »

    Stayed for two nights last week. Our room exceeded expectations. It looked recently remodeled and was spotless! We felt like we must have been the first people to stay in it, it was so clean! Front desk staff were wonderful. The breakfast was not as complete as some Best Westerns that we have visited.

  • 5
    « Travel in the Harbor Springs area »

    Excellent motel and staff. Rooms were clean and well maintained. The staff was friendly and very helpful with my questions. I have stayed here before and I plan on returning in the future. The motel is in a great location for travel to areas of interest.

    5
    « Easy Stay »

    Traveling home in the fall this was an easy stopping place to rest and visit friends. The rooms are large and comfortable. A little hard to watch TV from anywhere but the bed. Internet, breakfast and other amenities were good.

    5
    « Clean, Friendly and Good Choice for a Stay »

    We dropped in just before 9:00 PM and, fortunately, there were rooms still available. The staff was friendly and professional. The rate was reasonable for the night. The room was clean, spacious and quiet. The breakfast was hot and covered all the bases for an overnight stay. We stayed there in 2016, was our first choice for 2017 and we will be back on our next visit to the area.

    5
    « If you want clean, this motel is for you »

    We were only there for one night, so we did not use the pool. We had a suite with a living, dining and kitchen area along with 2 bathrooms. Bedroom had 2 queen beds and the sink for the master bath was in that bedroom. TV in both the living area and the bedroom. Wood burning fireplace in the living area. The suite appeared to be recently updated. The motel is owned by an older gentleman and his son who live right behind it . The lady who checked us in also recommended a place for dinner that turned out to be an excellent recommendation.

    5
    « great place to stay »

    Clean, nice folks and great value. Have stayed in many different types os places in the area and this was on par or better thn most. Very nice place, close to tunnel of trees and Legs Inn. The help is very respectful and the Inn is located close to all the other attractions in the area.

    5
    « Don't know »

    Would prefer to book directly with the hotel. They were unable to help us and award total points because we didn't book directly with them. Xamkdirhgnskeifhmdkes skin kdkfjs smith jones wilson sandwich Cookin restaurant sunshine

    5
    « Always Excellent Choice »

    We stay at this resort whenever we are in the area. The grounds are beautifully groomed, the rooms are impeccably clean and updated, and the pool area is pristine. The location is perfect for side trips to see the beauty of the area. It is also a great value!

    5
    « Enjoyed our stay »

    We had a wonderful two night stay in a two room suite with a full kitchen and fireplace. Staff was very friendly and helpful. Room was clean and refreshing. We will certainly be back for a visit. Worth every penny to stay there.

    5
    « A real wood burning fireplace!!! »

    Really enjoyed our stay at The Best Western of Harbor Springs. Sandy at the front desk welcomed us like old friends,helpfully explaining everything.Two warm,just baked,chocolate chip cookies to boot! We were on our 28th anniversary vacation doing an Northern Michigan color tour so we asked for the king suite. Boy were we pleasantly surprised.The suite really was two rooms,with a full kitchen completely equipped,two televisions,and one full bath and one three quarter bath too! So much space!! Could not believe it had a real working fireplace,everything was so cozy and clean. The bed was nice and comfy with lots of pillows, the heat a/c unit was super quiet. Lots of thoughtful touches,a clean brand remote,k- cup for in room coffee,and an outstanding breakfast too. This centrally located Hotel will be our go to destination for up north visits.

    5
    « Pleasant Surprise »

    The entire experience from reservation to check-out was efficient and pleasant. The reservationist mentioned that the rooms had been renovated recently. What impressed us the most when we opened the exterior door was the cleanliness and the sleek, modern décor of the room. We liked that we could park right outside our door. The breakfast offered was typical hotel fare, but it was fresh and the attendant was constantly making sure the food was refreshed. This hotel is affordable, easy to find, very clean and updated nicely. The attitudes of all the staff we came in contact with were friendly and cheerful. We wouldn't hesitate to stay here again.

  • 5
    « Great staff »

    The most caring employees I have ever met at a hotel. Good central location between local towns. Easy access and out of traffic congestion. Direct access to room from parking lot. Would highly recommend.

    5
    « Deserves More Stars »

    What an amazing surprise when we arrived at the Best Western after a long drive and working a full day. Chocolate chip cookies to greet you and two friendly ladies helping us check in. I think with all the upgrades this hotel has done they deserve more than the 2.5 stars we have seen for them. In fact this hotel is better than some of the advertised 3.5 stars I've stayed at. The beds and pillows where super comfortable. The room and bathroom spotlessly clean. The bathroom had more than enough towels and supplies for the two of us and housekeeping ladies were super friendly. The free breakfast was really good. Check out was simple with a friendly gentleman. We will be sure to return here next year on our yearly girl trip.

    5
    « Short get-away »

    Easy guest arrival and registration. Wanted a quiet start to our ll foliage trip. Excellent value for the price, Convenient location. Would stay there again. Easy access to downtown Harbor Springs and Petoski.

    4
    « Great Value »

    Super courteous, down to earth staff! Hotel is conveniently located and reasonably priced. Used it as a launching point for a weekend getaway with my wife and it was a good way start out a great weekend!

    5
    « Great Value »

    Clean rooms, good breakfast. One of the few hotels offering breakfast that has actual breakfast sandwiches (Jimmy Dean). Just down the street is one of the best dinner restaurants in the area - Vernales.

    5
    « Best Western of Harbor Springs, Harbor Springs, MICHIGAN »

    Great stay and a very friendly atmosphere. Very clean and well appointed layout. Staff was accommodating, friendly and helpful Great location for our needs Recommend friends and family to stay there and hopefully can make more trips back

    5
    « Book Festival in Harbor Springs »

    A great place to stay. Located in the middle of the areas we wanted to visit. Cannot say enough good things about this hotel. A nice hotel for traveling with a disabled person since it is all on one floor.

    4
    « Just a brief Overnight trip »

    The Staff at the Counter were very friendly and informative. The room was excellent and it appeared to be updated. It was clean and did not have any traces of smoking in it. Being a Motel, I was concerned of the noises from the highway and adjacent rooms but this was not the case. It was quiet and everything in the room worked as expected. We chose this location because we needed to go between Harbor Springs and Petoskey

    5
    « Wonderful Stay »

    This hotel is a very clean, quiet, pleasantly staffed place with great parking, close proximity to attractions, stores etc. Bed was relaxing and felt like home. Spacious room & bathroom. Private with ability to socialize if necessary. Outdoor seating & picnic tables. Fitness room was clean, odor-free and had a variety of equipment.

    5
    « A highly recommended hotel in Harbor Springs »

    The hotel has walk in showers (much appreciated), comfortable beds and is very clean. The included breakfast was above average. It is very conveniently located and definitely can recommend a stay at this Best Western.

  • 4
    « Very nice hotel with good location »

    We enjoyed our stay at this hotel except for some room noise which impaired our sleep; I think a different room would have solved this problem; the location was good and although next to the small airport there was no plane noise; the staff were very pleasant and the room was very comfortable with excellent beds; we would use this hotel again

    5
    « Great place to stay when visiting the Harbor Springs/Petoskey area!! »

    This is the second time we have stayed at this property, but it will not be our last. This site has been completely renovated, both the guest rooms and the common areas. The staff are very welcoming and accessible whenever you need them. The grounds are very well maintained. We were in the area to golf and there are many excellent courses with minutes of the hotel. We will definitely be back!

    5
    « A gem in Harbor Springs »

    What a great experience! This hotel is very clean, modern with the most friendly and helpful staff I have experienced in a long time. It has the charm of a motel from childhood memories but with large, modern rooms with very comfortable beds. Very well maintained. Looks new. They even had a Keurig coffee maker in the room. Excellent location close to Harbor Springs, Boyne Highlands and Petoskey.

    5
    « A beautiful place to celebrate our anniversary »

    Harbor Springs, MI is a beautiful location on Lake Michigan which is a place we like to be on our September anniversary. The Best Western Hotel there is exceptional in comfort and cleanliness. The staff was super friendly. We would certainly come back hear again. The off season price was nice too!

    5
    « Best Western of Harbor Springs »

    Great hotel! Highly recommended. Very clean and extremely up to date. Comfortable mattresses, great amenities in the room like Nice HDTV, very good high speed internet with very secure user name password protected wifi. Walk in shower, they even had a little Keurig coffee maker. All the rooms are ground level so parking in front of your room and getting things in and out of the car is great. Highly recommend this hotel if your in the area. Things that are there that I didn't have time to use (got there very late) pool, whirlpool, laundry including vending for detergent. Next time I plan a trip, if I'm passing through that area I will definitely include this hotel in my travel plan.

    5
    « Great Place »

    The staff was very welcoming, rooms were extremely comfortable, especially the beds, and very clean. On grounds they have play area for children with picnic tables for families. Definitely would stay there again if I was in the area.

    5
    « Clean and comfy »

    The facility and rooms are very clean, and the beds comfortable. The staff is friendly and helpful. Nice pool and hot tub. The location is good, east of Harbor Springs not too far from Petoskey State Park, and right next to the bike path.

    5
    « Home away from home »

    The Harbor Springs Best Western is awesome. The rooms are newly updated and beautiful...the staff it friendly & the owners are the nicest people you'll ever meet! The location is perfectly situated between Harbor Spring and Petoskey. Their prices are competitive (usually much better) than other hotels that don't compare in quality, and much homier, friendlier and comfortable than bed and breakfasts we've tried. They offer a "continental breakfast" but they should drop "continental"...they offer a wide variety of choices. We will always stay there when we go to Harbor! Don't hesitate to choose the Harbor Springs Best Western...you won't be disappointed!

    5
    « Pride of ownership shows »

    This best Western is a great value in the harbor Springs/Petoskey area. The owners take great care of the hotel and it shows! Rooms have been updated recently and are beautiful! Wonderful, friendly employees!

    5
    « Best little place in town »

    This place is wonderful. The staff is kind and always smiling. The internet worked. The breakfast was just what we needed. The Beds are comfortable. The room was clean and nicely decorated. I would recommend staying here when in Petoskey or Harbor springs, MI as both are easily accessed from here.

  • 5
    « Great place to stay »

    We were up in Harbor Springs for a long weekend and stayed at this property for the first time. We reserved a two room suite which was very welcoming, clean and equipped with everything we could possibly need, we even had a real wood burning fireplace in the sitting area. The breakfast has a wide variety of choices and the whole hotel was very clean, would definitely stay there again when in the area.

    5
    « Excellent condition »

    We were pleasantly surprised by the condition and the quality of the finish in our room and throughout the motel. Our room was equipped with a Jacuzzi which we didn't ask for when we booked the room but we made use of with pleasure. So many motel rooms that we have stayed in from the big name brands display poor workmanship on the bathroom tiles and trimwork, etc. This room and the entire motel, was obviously done by people who took pride in their work and used quality products to accomplish it. Our only regret was that we got the last room in the building right next to the highway and the traffic light which provided a lot of exhaust noise every time the light changed. We'd take that to get the Jacuzzi again though.

    5
    « Clean, clean, did I mention clean? »

    The recent renovations create a bright, fresh look to the guest room. The outside landscaping is similarly clean and welcoming. The proximity to both Harbor Springs, Petoskey State Park, and the city of Petoskey is perfect. Would definitely recommend!

    5
    « Jewel of a find »

    Four season treasure of a find either as a couple or with family. The staff was fantastic. The pool was great. Love the unique layout of the rooms and upgrades done with character. We look forward to returning.

    5
    « Awesome Staff and Hotel »

    Great staff at check in. Great hotel. I will go back if I am in that City again. Staff let us know about events going on in the area. Asked if I wanted to know about any restaurants. She was VERY good at her job!

    4
    « Family stay »

    The rooms were clean and comfortable. The exterior was well maintained. The pool was clean and well taken care of. I recommend this hotel. The only downside, the beds were a little too soft for my taste, but not horrible.

    3
    « Great location for visiting the upper part of the mitten in Michigan »

    This motel was our home for five nights as we traveled and bicycled the upper part of the mitten in Michigan. It is a typical Best Western "outside" motel that is all on one floor. We felt very safe there and could drive right up to our door with our car. The breakfast room is small and typically crowded. There is a staff member there keeping it clean and replenishing breakfast items at all times. We did have an incident at our room which left a sour taste in my mouth. After the first night we were there, our room was not cleaned up but our dirty towels were removed from the room. When we came back to the motel there was a card on the outside of our door that said "do not make up the room". Since we got in late and were ready to go to bed I waited until the next morning to talk to the front desk about it. I told the front desk lady about it and the owner was there and he told me, "some kid probably switched the card around for kicks--I used to do that." He told me his son was the staff member that pulled the towels off the floor. But if that sign was on our door, what was he doing in our room? Not once did the owner say something like, " I am sorry, that is not what is supposed to happen here"' all I heard was that some kid was the cause of the issue. I will leave it at that--you draw your own conclusions. I told them we wanted the room cleaned every day we were going to be there no matter what the sign on the door said. The room was clean every day and the our interactions with the staff were great.

    5
    « Lovely Best Western »

    We spent two days, with our grandchildren, at the Best Western. It was a perfect location for Machinac and the surroundings. The motel was strategically located, making travel very easy. The staff could not have been more accommodating.

    4
    « Nice decor, especially attractive shower, great location, breakfast good, staff welcoming »

    We stayed at BW Harbor Springs after two nights in a Holiday Inn Express hotel in Sault Ste Marie, Ontario. All was excellent except for the weak and spotty wifi signal which was very frustrating.The receptionist indicated it was fiber optic, and amenities list "high speed Internet" but the wireless signal didn't get to our four devices in room 135 located in the back of the hotel. The 800 tech support help I was told to call couldn't get the wireless to our device either. I am puzzled that other reviewers describe very satisfactory Internet service. And I would describe breakfast as more than "continental"!

    4
    « Great place for business travel »

    I have stayed here several times. When I go to conferences at Boyne Highlands or other business in the area. They gave breakfast, fitness center, easy ins/outs and friendly staff. If there is a drawback it is an outside entrance and you have to step outside to go to the fitness center or breakfast. I will stay here again as it is significantly lower cost then the nearby resort hotels.

  • 5
    « Family reunion »

    Best Western of Harbor Springs is perfectly situated between Harbor Springs and Petosky MI. The location on the bluff near the airport means you are not too far from anything. We enjoyed the pool with its hot tub.The pool is well maintained and in pristine condition. There are lifts to help those with different abilities access both the pool and hot tub. The flowers added to the ambiance of the property. I would recommend the property to anyone traveling through the area or those we want to spend a few days. Enjoy!

    5
    « Cycyling the shore of Lake Michigan »

    Wife and I were part of the Shoreline West LMB bicycle tour . There was no taxi or uber service in Harbour Springs . Mike the manager came and got us at the middle school and got us back there the next morning . Hotel was clean and fresh and the breakfast was great .

    5
    « Very nice place to stay »

    We have stayed in the Harbor Springs/Petoskey area for several years for our summer vacation. We have always traveled with a group and usually rent a house. This year it was just my husband and I and decided to stay here as we were familiar with the location from prior years. I'm so glad we did. The rooms were clean, amenities were great and the staff were extremely friendly, helpful and professional. The breakfast buffet had a wide variety of items. I would definitely recommend staying here and plan on doing so again next year. The beds are very comfortable which you don't often find in a motel.

    5
    « Cute, Clean and Comfortable »

    The hotel was very well kept, very clean and the rooms were contemporary and nice. The continental breakfast had a wide variety of items...fresh fruit, waffles, hard boiled eggs, oatmeal, cereal, yogurt, and breakfast sandwiches and burritos that you could warm up.. Very nice sitting areas around the property too. I would definitely stay here again.

    4
    « Nice hotel in a good location. »

    This is a one-story ranch style hotel. The room was a nice size for a family of four. Hotel is right off M119 so there is some traffic noise. The room was nice and very clean. Breakfast was pretty standard as far as options go. Hotel staff was very nice. We would stay here again.

    5
    « Best Western of Harbor Springs is a great value »

    As the cost of lodging has steadily risen at our favorite northern ski resorts (and more power to 'em!), the Best Western Harbor Springs has become our preferred place to stay, offering clean, updated rooms at a reasonable price. The included breakfast, and indoor pool add to the value. The staff are consistently friendly and helpful. I like the motor lodge design, with all rooms having their own entrances, on the ground level, with parking at your door. Feels like a local business that we are happy to spend our dollars with.

    5
    « Don't blink, you'll miss this gem »

    The hotel is positioned right on the curve of the road...glad we found it. The staff was fabulous, helpful and attentive to our needs. The hotel is close to the happenings of Harbor Springs and a short distance from Petoskey. Spacious room, beautiful garden area and clean, clean, clean!

    5
    « Harbor Springs »

    This location had beautiful rooms, helpful staff, and excellent amenities. Everything you could possibly want in a motel room. Excellent restaurant, Vernales, close to motel. Rooms all newly decorated. Nice choices for free continental breakfast.

    5
    « Ten Stars! »

    Exceptionally clean and newly, tastefully renovated rooms. All aspects of property were welcoming, well maintained, clean and extra touches. Variety of breakfast items, which were also fresh, made for great start to the day.

    5
    « Hidden Gem in Harbor Springs »

    Fabulous time at Best Western Harbor Springs. Bike trail right behind the property, access to Harbor Springs and Petoskey harbors, dining, and attractions. Might be the best renovation of Best Western I have ever seen

  • 5
    « Nice Place to Stay »

    Clean rooms, perfect location between Petoskey and Harbor Springs. The women that checked us in was very courteous. We stayed in an end room that was next to the highway. Fairly noisy. I would ask for a room away from th eroad next time.

    4
    « Didn't Disappoint!!! »

    Haven driven past this Best Western property for many years, I decided to give it a try and was so happy I did. I was very pleased with everything from the room to the beds and the staff. Everyone was very kind and accommodating. The location is great, right outside of Harbor Springs and Petoskey!!! Will definitely stay here again. Give it a try, I think you will be pleased!!!!

    5
    « Definitely stay here! »

    The best remodel of an older motel I have ever seen. The bathroom in particular was gorgeous! Nice sized rooms with quality furnishings. Breakfast was great! The owner himself was helping out with the breakfast to make sure that everyone had what they wanted. Breakfast sandwiches and enchiladas, and other standard breakfast fare. All around, the pride of ownership was so very apparent. The son of the owner is the general manager and told me that it is important to them that everything is neat and clean. He walks the grounds himself picking up cigarette butts and pulling weeds. The most positive experience. Strongly recommend!

    5
    « Nice surprise! »

    Great place to stay! The rooms were nice and very clean and the property is well maintained. The breakfast was good and the staff were very friendly and helpful. I'd highly recommend this hotel and will definitely stay there when we return to the area!

    5
    « Great location, fantastic owners-we'll be back! »

    This is our second visit staying at this Best Western. The motel is in a great location between Petoskey and Harbor Springs. Our room was updated and very nice. The staff were fantastic. Carl, the owner, talked to us for a bit at the continental breakfast, he even made me my waffle! There was a good selection of foods at breakfast. The pool (indoor) looked nice although we didn't swim. We plan to stay there each time we visit as the price is right, location is great, motel is clean and staff is great! Thanks!

    3
    « Good Location, Average Motel »

    My husband and I visited the Harbor Springs/Petoskey area during the week of July 4th and were scheduled to stay at this Best Western five nights. The motel is located in a good location, it's clean and well maintained, our room was quiet, and the staff was friendly and helpful. However, the room in which we stayed (room 144) the mattresses were terrible as were the sheets, which made it difficult to get a good nights sleep. This is one of the reasons we checked out one day early. We didn't notify management of the bed issue because we were told upon check-in the hotel was fully booked, so we didn't think another room was available. Plus, we assumed all the mattresses/sheets would be the same throughout the motel. In addition, I think they should add another towel bar in the bathroom due to the fact there are not enough places to hang towels, etc., and invest in higher quality bed sheets. The room rate was high for what you get, but the summer season is short in northern Michigan and there are not a lot of places to stay in the area, so the high rate for an average motel is somewhat understandable. Also, the motel is located next to a small airport, but it wasn't an issue because while we were in the room, we never heard the small planes taking off or landing. Overall, a nice motel with a few minor issues in a good location.

    5
    « Immaculate property »

    Great location near Harbor Springs and Petoskey. Entire property, including common areas are very clean. Close to Petoskey State Park with its great beach area. This was our second stay here, the attention to detail is evident. It's pricy during the season but the season up here is not lengthy. Highly recommended.

    5
    « Up to date, very clean, attentive staff »

    Very nice location between Petoskey and Harbor Springs. Recently updated, VERY clean and staff are very attentive. The breakfast area was well staffed, well stocked and clean. The owners and staff seem to be very proud and appreciate their customers.

    5
    « Friendly and Immaculate »

    The Harbor Springs Best Western is our first choice when staying at a motel in the Petoskey/Harbor Springs, MI area. The rooms and the entire facility are immaculate. Employees are friendly and responsive to needs. We greatly appreciated being provided locked storage for our bikes that got them off our car and out of the rain. We also appreciate that Harbor Springs Best Western is family owned and operated; their care and attention to detail are clearly evident.

    5
    « Wonderful Stay! »

    This is a gem not to be missed. We will definitely stay at this Best Western again! Excellent value for this area! Everyone from the front desk, cleaning staff and breakfast staff were very friendly and helpful. Our room was a King with a sofa bed (which we did not use) and we had a great nights sleep. Four very comfy pillows and thick linens in the bathroom were provided. I always appreciate extra linens and there were plenty. We had a lovely walk in shower that was awesome. Nice TV. The room was very clean and updated. We had a frig, microwave and cabinet space if you were staying and wanted to store grocery items. We did not hear anyone the two nights we were there. We did hear trucks one morning on the highway. We did not use the pool but it was beautiful and the area was very clean. The fitness room was bigger than most and laid out well. There is also a very manicured playground area with a play structure out back if you bring the kids. The free WiFI also worked well. Breakfast was good with healthy choices such as Greek yogurt, yogurt, boiled eggs and fresh fruit. My husband had the waffles and loved them. Good selection of baked goods and bread along with breakfast sandwiches and cereals. Great coffee too. We will be back to stay again!!!

  • 5
    « Great Stay »

    Front office attendant (Jodi) was excellent, room very clean, and grounds tidied nicely. Like home. Hotel was quiet, and a few miles from where my kids were staying. Hotel was close to highways and the charming town of Harbor Springs.

    4
    « Short get away »

    Nice place to stay for a quick get away. Don't let the outside of the hotel deter you from staying here. The rooms are just as nice as some of the other big chain hotels. The bathroom was modern & updated. We slept well & theplace was quiet even though it was sold out.

    5
    « A very pleasant surprise! »

    My fiancé and I stayed here for 2 nights to get away, and explore Petosky. He travels for work and stays in lots of hotels and he could not get over how clean, spacious and nicely updated our room was. All the amenities are there, fridge, microwave, hair dryer etc. We had a wonderful time we even walked about 7 minutes up the road to a bowling alley/arcade/saloon we had a few drinks and played laser tag and felt like kids again. Definitely something to check out young or old ! My only complaint is that the outside wall/window is thin and we were woken up each morning by other guest packing up there cars and leaving. Not the worst thing in the world as we didn't need to be sleeping in anyways ! We will be back !

    4
    « Average stay »

    Hotel was clean and neat. Bed and room were comfortable. Pool area was perfect. Breakfast was ?? Not much to eat, if you are gluten or sugar allergy sufferers. Would be nice to have a reduced rate for those who chose not to have breakfast.

    5
    « Always reliable »

    I stay every year for business at the Best Western Harbor Springs. it's always clean, been remodeled beautifully and consistent in service and overall value. I really like the location if I run to Petosky or Harbor springs town.

    4
    « Exceptional Staff »

    Suspect that the motel is an older motel, but it appears that the owners have spent a significant amount of money updating the motel. Room appeared to be recently updated as were the common areas. Attention has been given to the external appearance of the motel. Good accommodations. Probably the only negative is the motel's location because of highway traffic.

    5
    « Pleasantly suprised! »

    This hotel exceeded all of my expectations. The room was lovely, the beds were comfortable, and the bedding was very nice. All of the staff that we met were extremely friendly and helpful. It was convenient to both Harbor Springs and Petosky. Perfect for a girls' getaway.

    5
    « Review »

    We travel to and from Florida annually and we thought your breakfast was as good or better than any overnight we've had. We appreciated the ground floor room and convenience for repacking our car. I have other history with the motel site and my wife enjoyed the telling of the story.

    5
    « Nothing missing »

    We stumbled across this Best Western two years ago and were so impressed that we made an effort to return. We don't understand why this is not a BW PLUS, since it has everything (and more) fo the BW+ that we often stay at. The grounds are amazing. Their pool and hot tub are among the best that we have seen. We had king room with a jacuzzi (did not use it) The room was well equipped with a Keurig coffee maker, a large fridge with freezer, micro, two comfy chairs, good internet connection. The breakfast was complete and included items not found at other hotels. They offered to keep our bicycles locked up overnight ina room! Very, very nice place and great staff. If ever in the area, we will be back.

    4
    « Good location »

    We were here for a wedding in Boyne City and we have Best Western Reward membership so wanted to stay at a Best Western. This place was very clean and was between downtown Harbor Springs and Petoskey. The rooms are newly renovated and our room had walk in shower which was nice. The breakfast was mainly continental. No hot foods like scrambled eggs or biscuits and gravy or sausage. They did have breakfast sandwiches that you put in microwave but was not that good in our opinion.

  • 5
    « Great hotwl »

    Great hote free breakfast nice area great rate would recommend to anyone! Pool was nice staff was great short drive to petoskey and charlivioix and the odawa casino. Will definitely be back to this hotel for sure!

    5
    « Surprised and pleased »

    This Best western has been recently renovated and is very attractive and comfortable. The hotel staff are excellent and very welcoming and helpful. We would definitely recommend this Best Western to anyone planning to stay in the area.

    5
    « AWESOME STAY »

    Everyone from the front desk to the cleaning crew was amazing. They were very happy, cheerful and helpful. Because we had a late check in they even kept the pool area open late for us. The pool and hot tub were amazing. We can't wait till we can return for another stay. Thanks again to Mike the manger and to Sandy at the front desk and to the rest of the staff for an awesome time.

    5
    « Excellent value, beautifully remodeled property! »

    Mackinaw Island vacation but stayed here based on recommendations of others! Wonderfull property, very tastefully remodeled. Beyond clean, spotless throughout the room and hotel. We would definitely stay here again!

    5
    « This place is amazing! »

    This place was everything great that you've read here already. We checked in kind of late - Around 9PM and Sandy was amazing. We spent about 20 minutes chatting about various items and she was very thorough in info about the area as well as any questions we had. We arrived on motorcycles and she gave us extra small towels to wipe off the bikes if we'd like which has never happened. The room was REALLY nice and really clean. I travel for work and this was close to a newer Marriott room but 1/3 the cost! Very comfy bed and pillows and the room was recently remodeled. Sandy also mentioned that we should talk to Mike about a "motorcycle" wash station that he sets up but she wasnt sure if it was too early in the season for that, but sure enough, in the morning I chatted with Mike and he had it setup in about 30 minutes. Soap, a couple different brushes, a bucket and a few towels with a hose and we were cleaning our dirty bikes (it rained the day before.) Breakfast was small(er) but very good. Waffles, cereal, OJ, coffee, Danishes and a couple breakfast sandwiches. All in all I plan to stay here again. Mike and Sandy made this place feel like home!

    5
    « Great Stay »

    We spent two nights at this hotel. Hotel had recently been remodeled. Room was very nice and clean. Staff went out of their way to offer suggestions of local activities and restaurants. Will definitely be back.

    5
    « Nice place to sTleep »

    This was a place needed to attend a local event. It filled the purpose perfectly with clean room, comfortable bed and good location. In addition the staff was friendly and helpful with directions and recommendations for restaurants.

    5
    « Great service and location »

    Wow, great service. We checked in with bikes on a rack behind our vehicle and the manager moved us to a room with better parking to keep the bikes out of the traffic lane, to a lovely king bed room. Super helpful and welcoming. Other arrival staff was helpful and fun to talk to, highly recommend!

    5
    « Business Trip »

    Everything was spot on service cleanliness breakfast choice internet front desk easy check in and out I would highly recommend this Best Western. Very friendly staff called room to mKe sure was ok and if I needed anything

    5
    « Convenient location »

    First time staying here. Very convenient to Petoskey, Harbor Springs, Boyne Highlands. Lots to do close by. Newly remodeled rooms, very comfortable rooms and s nice selection for breakfast. Will return again to this location next year.

  • 5
    « Lovely staff- wonderful stay! »

    When we checked in we were met by Sandy. She checked us in and was the most friendly, personable, and knowledgeable about the area lady I have met in some time. She was a joy to encounter after such a long drive. The room was nice, clean, and just what we were looking for for a quiet weekend getaway.

    4
    « Ownership That Obviously Cares »

    I have never been a fan of Best Westerns but this one is excellent. The rooms are large and the beds are comfortable. Staff called after we got into the room to make sure that everything was ok. The included breakfast is more than what I think of as continental with a waffle maker, hardboiled eggs and yogurt bowl ingredients. My only criticism is that strident Fox News was playing on the TV in the breakfast room each morning.

    5
    « BEST Western »

    Fantastic Hotel & Staff. Clean, comfortable, great location. Great upscale coffee makers in rooms. Bigger than usual mini-fridges. Great location. Owner & Staff clearly care about the hotel & their customers. I tell everyone going into Northern Michigan to stay there if they are in the area.

    5
    « First class room and amenities »

    First the room greatly exceeded my expectations.The rom had a keurig coffee maker,WOW! The king bed was really comfortable. The staff we dealt with very friendly and accommodating.The complimentary breakfast included a waffle maker, selection of cereal, breads,rolls, juice and of course coffee and teas. Even though, we were near the road, the room was quiet.Needless to say the housekeeping was immaculate. The only criticism I have is the water, although warm, could have been a little hotter. More towel hangers would have been added. Overall it was an awesome stay. I am an airline pilot and have stayed in hundreds of rooms over my 38 + years and I must say this property was stunningly overwhelming for a Best Western, which in my mind puts Best Western up the scale of a Doubketree or MARRIOTT property. Enjoy this motel it will surprise you and Inam sure you would return when in the Northern lower area of Michigan! Also, a beautiful indoor pool.

    5
    « Best Western is the Best! »

    My husband and I have stayed at almost all of the hotels in Petoskey. We prefer the Best Western hotel in Harbor Springs. You can always expect the accommodations to be clean and the staff to be friendly. We have never had a problem at this hotel.

    5
    « Beautifully remodeled rooms! »

    Jetted tub, refrigerator and microwave in the room. Comfortable bed, parking right outside my door. Off the beaten path a bit (not too much traffic) but close to everything you want to see in the area! Wonderful place to stay. Breakfast was a little blah but most hotel free breakfasts are!

    4
    « Room was updated, clean, and maintained. »

    I stayed here for a single night with my son for a one day ski trip. The staff was very friendly. The rooms are accessed from the parking lot. It was a REALLY cold day so walking outside to get to the breakfast area, and the pool had we used it, was NOT fun. So keep that in mind if you are staying. The breakfast room was nice, and it was clean. I had wished they had more selection such as sausage, eggs, etc. They had pre-packed breakfast sandwiches, and the typical continental layout. I would stay here again for a night or two, as it is really close to Nubs! But, I think I would look around too for someplace indoors with a better breakfast. I certainly felt that I got my money's worth.

    5
    « Best Western »

    Excellent hotel. Very friendly/helpful staff. Rooms clean and comfortable. Would definitely recommend this hotel. Great location. The price is right, the rooms are clean, pool clean and nice. Area for kids to play.

    3
    « Best Western's Corporate - not customer oriented! »

    Best Western has changed their logo and their ability to allow their locations to be comfortable. I have stayed at the BW of Harbor Springs for almost 30 years now. Owners are great!!!! Corporate, shame on you!!!! Corporate forced owners to remove a table and 2 chairs from rooms and replace with 1 small chair with a foot-stool the size of 2 shoe boxes taped together side-by-side. How many people sit on shoe boxes tie their shoes? ZERO! Now imagine 1 chair for a 2 person room? Especially one with an indoor Jacuzzi? Not very romantic? Shame shame shame on BW Corporate. It's all about the $$$ and not customer's experience! The Harbor Springs hotel relies on tourism (skiing and site-seeing) and Corporate just took away part of its comfort, hospitality, and style.

    5
    « Great Affordable Motel »

    Rooms very new, pleasant spotless decor. Nice Green Mountain Keurig coffeemaker in room. Fabulous included breakfast with DIY make your own waffles, cereal, oatmeal, hard boiled eggs, assorted breads/pastries/yogurt & coffee/tea/juice from 7-10. Our room had comfortable plus size mini fridge, 2 queen beds, table & 2 chairs plus desk/chair. Fast wifi. Very convenient to Harbor Springs, Petoskey attractions. Can't beat the value for the price! Would stay again for sure.

  • 5
    « Great Motel with a Fantastic Location for Cyclists! »

    Great motel with friendly workers! The rooms were recently renovated and look very modern and neat. Love the updated, tiled shower! The continental breakfast is good, make your own waffles are always a hit. There is also a nice pool area for the kids. The motel is in a great location for snow skiing, cycling, and sightseeing. For cyclists- The Little Traverse Wheelway is right behind the motel, and there is an area at the motel for bicycle storage. The Little Traverse Wheelway is absolutely beautiful. It runs through Bay Village, Petoskey, Bay Harbor, and Charlevoix. The Best Western is in a great location for using the Wheelway.

    5
    « SKI TRIP »

    Stayed for one night after skiing Boyne Highlands and before heading to Nubs the following day. I must say, if you do not mind the fact that this is a motel (exterior corridors) it is a rather nice place. All common areas and the room appear to have been recently renovated. The room was much nicer than the one we had the night before at Boyne. Super clean and really I could not find anything to complain about. After staying at the HIE, Hampton, Boyne and Apple Tree over the past few years I would suggest this just might be the best place to stay in the Petoskey area.

    5
    « Amazing staff and Services »

    Every thing you could possibly want or need is available in a moment's notice from these accommodating people. LOVE the Best Western in Harbor Springs. In addition it is nicely located close to any activity, but not in a busy area.

    5
    « Home away from home »

    I spent three months on a project in Harbor Springs, MI and stayed at the Best Western there. Mike and his staff helped make my stay more enjoyable and less stressful while I was away from home. Sandy and the rest of the desk staff were always ready to offer suggestions on where to go to eat or just relax. Their knowledge about the area was superb and suggestions always spot on.

    5
    « Beautiful and Clean Best Western Harbor Springs! »

    My sister and I were immediately impressed with the beauty and cleanliness of this hotel. The staff were amazing, so very nice. The location is perfect, very close to the scenic Tunnel of Trees drive and to Petoskey. The pool and hot tub area was incredibly clean and the hot tub did not have that strong chemical smell that burns your eyes just walking near it. IT WAS FANTASTIC. It was large and deep, with just the right height for sitting. WELL DONE! We will come back next year for sure. The breakfast was great and again, very clean kitchen area. The owners have done some wonderful updates!

    5
    « Very clean with professional staff »

    I have stayed at this best Western twice now and it is always clean and comfortable. The hotel has vary comfortable beds. the location is also very convenient to both Petoskey and Harbor Springs and the bike paths.

    5
    « Great place to stay »

    Very clean and updated rooms. All seem to be brand new. Suites are amazing and worth the cost for a few nights of "feeling at home." I would recommend this hotel to everyone planning on going to the area

    5
    « Fall colors and great room! »

    We stayed at the Best Western of Harbor Springs. Surprised to find such clean modern bathrooms. Obviously recently redecorated. While there was not a bar/restaurant in the hotel, we were given great recommendations. Would recommend.

    5
    « Great Accomodations »

    We have stayed here on several occasions when we visit northern Michigan. It is one of the best motels in the area, especially for the value. Each time we have stayed there, improvements have been made to keep it very up to date. The rooms are always spotless, linens are always fresh and like new and the beds are comfy. The pool area is pristine with the cleanest hot tub I've ever seen, consistently. The breakfast area again shines with cleanliness. There is a nice variety of offerings to start your day off right. The grounds are well kept and beautiful year round. This is a great place to stay to visit all of the great attractions in the area, including The Tunnel of Trees, Mackinac Island, Cross Village, Petoskey, Charlevoix, and the Boynes. Can't wait until next time!

    5
    « Great place to stay »

    Stayed at this hotel (room 131 and 132) in October. Great quiet rooms with a very helpful and nice staff. The rooms have been renovated and were very nice. Nice job on the bathrooms. They were updated and very modern. The showers were fantastic! They were a walk-in shower no tub. So for families with small children you may want to make note. Keurig coffee maker in the rooms, which was a nice touch. Highly recommend staying at this hotel.

  • 5
    « Tunnel of trees »

    We stayed in one of there suites. It was fantastic fireplace, complete kitchen and two full bathrooms. Very convenient to the Tunnel of Trees. Very friendly staff. We would definitely stay there again!!!!

    5
    « Had a wonderful stay here »

    We were looking to do some biking and color touring in northern Michigan. This hotel is in a perfect spot close to everything we wanted and yet outside of the hustle and bustle of a tourist town. It is all one level and we were able to park right at our door, which allowed us to keep an eye on the car and our bikes! Price was a bit higher than we like to pay, but considering the area and the Fall Color Season rates were in effect everywhere, it was not out of line. Especially for such a modern, clean, and well kept property. Great Job folks!!

    5
    « Great stay »

    This motel is a good example of why we choose Best Western whenever possible on a road trip. Check-in staff very friendly and helpful. The room was up to date and very clean. The bed was very comfortable. The location was great for a fall color tour. Highly recommend.

    4
    « Beautiful area friendly people »

    The hotel was decent for the cost. We booked through Priceline, which saved a lot of money, but in doing so, the hotel management treated us a bit as second class. Did not mind too much was not there for the hotel. The shoreline is incredible. Visited the towns of Harbor Springs, Petoskey, Bay Harbor and Charlevoix. Each quaint town was enjoyable. Petoskey Brewery had a fantastic hamburger with an olive spread. Mustang Salley's in Harbor Springs had one of the best breakfast dishes (incl smoked salmon) "i've ever had. Original Pancake House in Bay Harbor was great as well, plus it is a nice area with some nice upscale shopping. Can not with to head up there again and again. People are very friendly.

    5
    « Amazing »

    The room was clean and updated, I like that the rooms were directly to the outdoors. The shower was pleasant and breakfast was good. I would stay here again. It is in a decent location if you are looking to see beautiful scenery.

    4
    « Renovated rooms »

    My husband and I recently stayed here so we could see the fall colors. Front desk staff was wonderful at check in. They even called the room once we settled in to see if everything was to our liking. The room was spacious and recently updated. New carpet, tile and bathroom fixtures. Location is perfect for visiting the Petoskey area. Plenty of parking.

    5
    « Delightful interlude. »

    Clean. Comfortable. Generous room size. Friendly, efficient staff. Great location between Petoskey and Harbor Springs. This will now be our go-to place to stay. Usual but tasty breakfast choices available in a nice breakfast room.

    5
    « Visiting relatives and color tour »

    We had a very good experience with this motel. Front desk, breakfast people and ladies that clean were all very friendly. Also talked to the owner. Always a very nice and convenient place to stay. Breakfast could have offered eggs, bacon or other meat . Also the breakfast area is very small and crowded during the breakfast time.

    5
    « Great family run hotel »

    Have used this hotel before when we are in this area and we highly recommend them. Very nice rooms, especially remodeled bathrooms, loved the walk-in shower. Indoor pool/hot tub are great. Close to restaurants, Petoskey State Park, short drive to Mackinaw City, etc.

    5
    « Great customer service and location »

    The hotel was nice and the service was even better. It is in a great location to the tunnel of trees and Petosky. I would recommend this also for those that have difficulty walking as you can pull right up to the rooms.

  • 5
    « Good deal, good crew »

    Pleasant staff at this budget motel in an area where you won't find many budget motels. I got mine through Price line for $65/night midweek early October. Standard free continental breakfast , clean room with walk-in shower, nice pool and hot tub.

    4
    « Enjoyed stay »

    Very nice motel. Friendly staff. Nicely located between Petoskey and Harbor Springs. Nicely located close to the bike and running path. Easy to find. Staff was helpful in recommending places to eat with some history of the places.

    5
    « Above and beyond great experience »

    for a hotel/motel in the this price range, I think we got more than friendly service and sincere, special efforts to create a great experience. Missing items in the room were brought to us quickly. check out was easy and happy. cleanliness superb. Breakfast was done well for what it was.

    5
    « Surprise, suprise! »

    What a treat! Clean. Modern. Affordable. My only complaint was that the bed was a bit soft, but this is personal preference. Everything else was perfect! It is close to M119 and perfectly located between Petoskey and Harbor Springs.

    5
    « Golf Trip »

    Best Hotel for the money in the Petosky/Harbor Springs area. My go to hotel when we golf Bay Harbor and Boyne. We come from Tampa Florida and I never look to stay at any other hotels. Rooms are remodeled and clean. Very convenient location.

    5
    « Planning a return visit »

    My friend and I plan an annual weekend for a home tour in the Petoskey area. Normally we stay at other prominent hotels. Since all of the hotels in the area were booked, we tried the BW of Harbor Springs. I'm so glad we did! Everything was well organized from the check-in to the breakfast. The room was clean with a great deal of space. I will definitely stay again next year.

    4
    « Right next to a small airport and about 2 miles from state park »

    We drove on past Petoskey and stayed overnight at another Best Western right between Petoskey and Harbor Springs. Very interesting observation = there appears to be a paved walking / bike trail all the way between Charlevoix and Harbor springs (good 25 miles). Best Western of Harbor Springs (very nice accommodations with a Jacuzzi in our room). Neat thing about both yesterday's Best Western and this one is everything is brand new and well appointed. The only down side for the pool at this location is they do not allow any liquid refreshments in the pool area. Giving this place a 4 hinge rating (scale of 1-5).

    5
    « A Best Western Boutique »

    A gem in Harbor Springs. Very clean rooms and grounds. very friendly staff. Family owned and operated. Owners are on site daily and want to make your stay comfortable and enjoyable. I recently stayed here while on business. Can't say enough about this property.

    5
    « Surprise »

    Excellent staff, clean everywhere, pleasant experience ! Situated conveniently close to many points of interest in the area of Upper Michigan. Mackinac Island , Cross Village, Petoskey and very good restaurants. Enjoy !

    3
    « Nice room, terrible desk help »

    Making the reservation was okay. We were lied to right away because we mentioned that we would be getting there later because we got out of work at 5pm and the front desk lady said "Well you better not be too late because our office is not 24 hours, we close the office at midnight". Her operating hours obviously because when we did check in around 9:30pm the a different front desk girl said if we had any questions they were open until 2am. Then the conference that my finance was at was running later than expected so I called the front desk and asked if it was possible to check out later and the first desk help lady we made reservations with said " The best I can do is noon because I have people waiting for that room" but it was super degrading the way she said it. Terrible customer service. Spend your money elsewhere where they value you like a paying guest and not an inconvenience. Other than the front desk worker, the room was clean and the bathroom was updated. The breakfast was okay too.

  • 5
    « Can't wait to get back! »

    Best stay experience, period. Staff is excellent, room was perfect, view was amazing, pool as sparkling, clean, clean, clean, the best! Did I say that? Yes! St. Ignace is a working port town and very historical.

    4
    « Harbor Springs MI. »

    the Best Western on a holiday weekend was very hospitable and Clean Clean Clean. the location was easy to find .the Breakfast was fresh and available early at 6 AM . the parking lot was new and landscape was well kept ,

    5
    « Great Place! »

    We needed to stay a night after a golf tournament & this was the most reasonably priced option. We're glad we chose it! The room was spotless & very modern! The breakfast area was spotless & very updated as well! We are big fans of the homemade waffles offered at places we stay & they had a great little station complete with fresh blueberries! We will definitely stay here again next year!

    4
    « A great value in the offseason but gouge fest in the summer! »

    I've stayed at this hotel twice in the past year, once by myself, and once with my fiancee. Both stays were booked through priceline and the prices I'm giving include everything. Both stays were during the week and not on a weekend. The first time, with my fiancee was great! It was March, 2016, and we just took a relaxing trip to northern Michigan to look at real estate. The room was very nice and comfortable, and even though its on a busy corner of 2 highways, the noise from the road at night was not that bad. We stayed 2 nights and the average price was about $60/night with all fees and taxes included. The 2nd time I was by myself in mid-may 2016 and though the room wasnt as nice and was closer to the road, the noise was still not a problem. The cost that time was $68. Still very reasonable. I stopped in on a Monday night in early August just to see what they were charging and they quoted me a price of $180!! I'll go out and buy a tent and sleeping bag and stay at a State Park before I pay that much for one night in an above-average hotel!! At least I get to keep what I bought afterwards. They told me "this is the going rate!" Yeah for suckers! Anyways, this is very common among the hotels in northern Michigan. I then proceeded to drive to Gaylord and got a nice room at the Baymont Inn for <$100. Lesson learned. This is a nice place and the pool and hot tub and breakfast are a great value, and if you like paying through the nose you can stay here in summertime too! PS: If you get Carol at the desk, she is very friendly and helpful.

    5
    « Nice place to stay! »

    We went north to bike and stayed here. Very nice room that was clean. Good location as well. The area is busy In the summers. Would definitely stay here again. We had a king bed with jacuzzi. It was also quiet.

    5
    « Harbor Springs »

    Great place with owner on site wanting to make everything perfect. And they did. Close to Petoskey and all sporting sites. Would go back. Need 200 Characters so will keep writing. Hope this does it. Nope need more - - - Petoskey - is a nice area.

    5
    « Excellent customer service! »

    Very clean hotel with OUTSTANDING customer service! The continental breakfast also was great and exceeded my expectations! There was also a very good restaurant (Polish Kitchen) for dinner - within easy walking distance, and the hotel is a very short drive from all the good stuff in Harbor Springs.

    2
    « Never Again! »

    The location is what we were looking for.....close to the Tunnel of Trees. Since we had a truck with a trailer (motorcycle inside), we chose this motel because of the large, open, flat parking lot. The staff was very accommodating with the parking and we had a clear view of the truck/trailer. We were absolutely gouged on the price of the room ($269) for the first night. Really......its an old motel room with a cheap remodel job. There were no shelves or anything to set things on in the shower. The hot tub does not have grab bars and is very dangerous to get in and out of. The bedspread and carpet are dark and drab. You can see daylight through the door opening. The room did not have a warm feel to it at all. The room was SUCH a disappointment for what we paid. Honestly.....we paid the same amount for a posh historic room at the Island House on Mackinac Island. Shame on the "family owners" for gouging guests like that. There are plenty of other places to stay.....thank goodness!!

    5
    « Best Best Western »

    This is a family-owned facility and very well kept. Extremely clean and recently updated. We have stayed here for the past five years .Breakfast is standard hotel breakfast, well stocked. Employees are willing to fulfill requests promptly. All are friendly and willing to help make your stay pleasant.

    5
    « The first part of the name says it all!!! »

    We have stayed in a few Best Westerns in our travels, but this was absolutely the best one we have stayed in. The staff at the check-in counter were very polite and helpful, and the room was fantastic (especially the shower and the area of the bathroom sink. The bed was very comfortable, and we enjoyed walking on what looked like brand new carpeting. The room must has recently been renovated, because everything looked '"fresh" and clean !

  • 5
    « Excellent!! »

    This hotel was a great place to stay to explore the Harbour Springs area. The room and grounds were spotless. The staff are all very friendly and helpful. We enjoyed the pool and hot tub. The kids loved breakfast making waffles the fresh blueberries were a great touch.

    5
    « Excellent Choice! »

    My husband and I stayed at this hotel while traveling on vacation. Positives: everything was new, rooms were large and clean, breakfast included, helpful and polite staff, keurig coffee maker, hairdryer that worked extremely well. Negatives: doesn't allow pets, need someplace to put soaps and things in the shower (only one tiny shelf). We would definitely stay here again!!

    5
    « Great Value »

    We have stayed multiple times over the past few years and this is a great location and excellent value for Petoskey / Harbor Springs. Excellent, comfortable rooms; clean and neat property, great staff and located in the middle of all resort area activities. It's the only place we stay and I'm a Marriott and Hilton member.

    3
    « Decent stay and grounds »

    Not a bad place to stay. The pool looks nice, but we did not have a chance to swim. The staff is friendly. Make sure you make it to the breakfast on time! We arrived at 10:02 and they were locked up and lights off, not to friendly if you ask me in this department. They start cleaning rooms early, so be sure to leave your sign on your door to do not disturb. You can hear them knocking few doors away, so just weather the noise if you can. Try to stay in a room not facing the main road, too. If you call in advance you could probably get a deal, we called the day before, got a room, but very expensive for just an overnight.

    5
    « Outstanding »

    Easy to find with easy access in and out. VERY CLEAN, wonderful friendly staff. Great breakfast ,nice rooms & very quiet. Well kept grounds and the flowers were beautiful. I would recommend this to anyone heading to Harbor Springs .

    5
    « Great hotel »

    This hotel is newly renovated and one of the best we have stayed in. The pool and hot tub are very nice and the laundry facilities were helpful, too. There is also a little playground for small children and a continental breakfast. My only wish is that there was more hot food for breakfast and that there was bathtub in the room instead of only a shower. While the shower was beautiful, it was difficult with a three year old who prefers the bathtub.

    4
    « Weekend getaway »

    Nice clean stay. Renovated room, comfortable bed with shower but no tub.Good location between petoskey and harbor springs. Friendly staff that was helpful in making suggestions for things to do or places to eat. Would definitely stay again.

    3
    « Nice place but nothing special »

    After reading all the wonderful reviews, I probably expected more than I should have. Understand that this is a motel, not a hotel, one floor with doors opening to the outside. When traveling with younger kids, I'm not fond of this kind of setup, for safety reasons. That said, this is a nice, clean facility, recently renovated. We stayed in a double queen room with two queen beds and the room was a decent size. Beds were pretty comfy and the pillows were plush for a good night's sleep. Relatively quiet if you like to sleep in. The breakfast options were slim: two types of cereal, waffles, boiled eggs, breakfast sandwiches, muffins, coffee and juice. We ate there once because we couldn't fathom eating the same thing every day for 6 days. I think it's worth noting that this facility is located conveniently between Petoskey and Harbor Springs and convenient for day trips to Mackinac Island and other cool towns up north.

    5
    « Excellent Stay! »

    This hotel is a gem! Every aspect of our stay was excellent! The staff does an awesome job. Checkin and checkout was great! Hotel is spotless! Very clean and updated rooms, comfortable beds - my husband and I slept great! The breakfast is by far the best! We will definitely be staying here again. Everyone from the owner to the housekeeping staff made sure that everything was taken care of .

    5
    « Great stay in Harbor Springs/Petosky area »

    Traveling through to the Upper Peninsula and realized this would be about as far as we could go and would need to stop for the night. Decided to be hip and use the smart phone to look for reviews on Trip Advisor. The Best Western in Harbor Springs not only had great reviews, we could book through Trip Advisor and get a rate less than half the rate published elsewhere. Was our first time using the Trip Advisor online booking service, was easy to use and worked perfectly--even for a middle age lady using fingers on the phone from the passenger seat in the car bouncing down a bad road! The check-in process was quick and easy upon arrival, and the front desk staff spent over 30 minutes answering our questions about things to see and do in the area and in the U.P., and the best routes to get there. They even took time to check the weather forecast and advise modifications to our plans so that we'd have good weather for those activities that would require it. The breakfast area is a little small and cramped for the number of folks trying to use it at the same time, but all the guests patiently made it work. It had been listed as "continental breakfast" so I was pleasantly surprised to see there were some hot items as well--make your own waffles and a generous variety of breakfast sandwiches and breakfast burritos that could be microwaved. Our room itself was spotless and obviously recently updated, including a Keurig coffeemaker. Bathroom had a beautifully tiled walk-in shower (no tub) giving the room a more upscale feel. The entire property was very well-maintained and clean. You can't go wrong with staying here.

  • 5
    « One night but wish we had more time! »

    Great place to stop and rest up and even neat a little. Super clean, very pleasant staff. The price was excellent for what we got which included amenities like pool, complimentary breakfast, fitness center and laundry. We picked up pizza from Pipers and got beer and wine from the General Store nearby and had a nice picnic in the large yard. There is ample space to run the kids around and a play set with swings. Hubbie ran on a path around the lake that has access right near the rooms. Would stay here again for sure!

    5
    « Another Great Stay! »

    We stayed here last year and were so impressed that we made a return visit. It's even better! All of the rooms have been upgraded with new bathroom facilities, carpet and new furniture coming soon. The breakfast area has also been updated. The breakfast offerings are above the usual fare, from Jimmy Dean Breakfast sandwiches to fresh picked blueberries, and much more in between. The owner is unobtrusively present in the breakfast room, making sure each guest is comfortable and satisfied. The pool area is pristine; the hot tub one of the best ever. The grounds are lovely and well maintained. There are a variety of rooms to fit every need. You will be very pleased with this establishment!

    4
    « Great Place but could use a Breakfast upgrade. »

    Extremely well maintained exterior and rooms. Very comfortable beds. Very clean. Kureg in the room so we had good coffee. My only disappointment was that the breakfast needs more hot selections. Waffle maker and microwave b'kfast sandwiches were about it. To their defense, it was advertised as continental breakfast and that's what we got. I still highlt recommend the place.

    4
    « Good location for Bike trail riders. »

    Bike path runs around the back of the hotel, so you can enter from the property. The hotel is located so that if your a weekend rider you can take your time and ride comfortably at your own pace. We were novice bikers and had no problem going to Harbor Springs. Both Petoskey and Charevioux had rather challenging hill's on the return trips. But after a week of riding we learned how to navigate the hills easier.

    5
    « Updated, Clean and Spacious! »

    This was a slam dunk for me. Not having much knowledge of the hotel prior I was pleasantly surprised. The pictures did not do it justice. It was very nice and clean. Close to everything in either Petoskey or Harbor Springs. Love the area and will stay again.

    5
    « Great place to stay! »

    Family owned and run very well. Room had been nicely updated. Fridge and microwave was nice to have. Small gym and indoor pool was nice enough. Plenty of seating around the property to enjoy the beautiful summer days. Very convenient to the airport if you need access to it.

    5
    « Outstanding »

    Best Western Harbor Springs is by far the best hotel/motel I have stayed at ever. The owners and employees are passionate about there work and property. I would highly recommend staying here while exploring Harbor Springs and surrounding area.

    5
    « very nice »

    staff very helpful and the room was recently updated and very clean bed was very comfortable would stay there again breakfast had waffles and jimmy dean sausages which were delicious also had a pool which looked very inviting but we did not bring our swimsuits

    5
    « Comfortable and convenient lodging »

    The location of this motel is perfect. It is equidistant between Petoskey and Harbor Springs and on the road to Mackinac Island. The rooms are clean and currently being remodeled. The bathroom in our unit had already been redone. The shower was very well- designed and safe. The staff and owners were pleasant. The lady at the desk gave us great touring and dining advice. Great place for staying while visiting northern Michigan.

    5
    « Clean »

    This is a family owned hotel. Exceptional place. The room we had booked had a large jetted tub and it was so clean. Had an indoor pool, breakfast and wifi. It is close to both Harbor Springs and Petoskey. I am sure you would enjoy you stay as we did.

  • 5
    « Weekend get away »

    Beautiful accommodations. Updated, modern and super clean. Nice pool, hot tub and workout room. Very friendly and helpful staff. Close to area attractions, bike path and Harbor Springs activities. Can't wait to plan a return trip. Will definitely recommend to friends and family.

    5
    « Nice economical place to stay near Harbor Springs! »

    If you are on a budget, but still value having a nice, clean hotel - - this is a great choice for Harbor Springs! - - Vacation rentals are very expensive in this area, so having this very nice Best Western available is a nice choice for budget-minded travelers. - - - We asked for a room around back (to avoid highway noise) and it was very quiet. - - Breakfast was nice, we enjoyed the sandwich. Met one of the owner's sons, very nice gentlemen. Would definitely stay again.

    5
    « One of the best hotels I have stayed at »

    The rooms are impeccably clean. This property is top-notch, very well maintained. They just completed a renovation and are bringing in new furniture, not that it's needed. Spent time talking with the Manager, Mike, great guy. I highly recommend this property.

    5
    « Best place to stay »

    The hotel is always great - the rooms are clean - the staff is helpful & friendly - pool & breakfast areas are outstanding. The recent remodel is another plus - the owner are always improving the property.

    5
    « Very friendly staff! »

    We were totally thrilled with the service we received at this hotel. The staff was extremely helpful, and friendly. The hotel is being renovated, but it isn't a bother at all. Our room was newly renovated and is beautiful with many pillows, and a kuerig coffee maker. The towels were nice and thick and the bed was very comfortable. We met Michael, the manager who went out of his way to talk to us and welcome us to the hotel. I don't think I have ever felt so welcome as I did at this Best Western. It is extremely easy to get into your room because it is a hotel, so no stairs to take! The pool, and hot tub were fantastic. My favorite part was the well supplied continental breakfast. Make your own waffles, complete with fresh blueberries if desired, hard boiled eggs, and to my surprise, even gluten free cereal! Thank you for a very lovely stay at your hotel. I cannot wait to come back!

    5
    « Great hotel »

    It was extremely clean and the staff where great! It was an older building that was completely renovated with an outdoor entry but it is well decorated and spotless. It has a pool and whirlpool. It has a fitness centre that is currently being remodelled The breakfast area is spotless with a very good selection..

    5
    « Great experience »

    Wonderful stay at a property in which the entire staff is totally engaged in making sure your stay meets your needs. From the time we checked in the staff was courteous and informative. They helped us with recommendations for dining experiences and how to be part of the crowd or avoid it if that is what we wanted to do.

    5
    « Great staff, location,property »

    Great stay at a convenient and renovated hotel. The rooms are large and updated, with Keurig coffee machines, new bathrooms, and flat screen televisions. Lots of pillow choices on comfortable beds. The staff are truly inviting, being friendly and efficient. This hotel is a good choice for solos, families, or anyone looking to stay in the Harbor Springs/Petoskey area. Close to all skiing, lakes, and public water access.

    5
    « Hidden gem! »

    This is a wonderful motel in a prime location for outdoor activities. The staff was super and the rooms were perfect for our needs--super clean and very comfy. The pool area is nice and the breakfast in morning was lite but met our needs. We will definitely be staying here again!

    5
    « Great location and value!! »

    For the price this is an excellent place to stay for the beauty that the entire area has to offer. The breakfast nook is small but grab what you need and head back to your room. i had to dress up though because it was chilly and you have to walk outside to get to breakfast and the pool. We are planning to stay here again. the ski resorts are close by and this hotel is a lot cheaper than staying there.

  • 5
    « Clean and affordable »

    If skiing in the Petosky area, this is a great location. Hotel is clean and affordable. The bed was very comfortable. The breakfast was good. Staff was helpful and curteous. They offered a ski discount when we mentioned we'd be skiing the next day. That was an added plus!

    5
    « BEST WESTERN OF HARBOR SPRINGS »

    We stay at this motel each time we ski Nub's Nob... The hotel is 3 miles to the ski hills; its fairly priced; super clean; beautiful new pool and hot tub areas and the hotel staff are so polite and helpful to us! We will definitely stay there again this summer when we take our annually "Up North Trip"... Capt Jim

    5
    « A Gem Among Best Western Hotels »

    In its class, this establishment is among the best, if not the best, hotel at which we have stayed. The staff is marvelous, the rooms comfortable, and the amenities are top notch. We stay at this Harbor Springs Best Western, whenever we go skiing at Nubs Nob and Boyne Highlands. Our experience with this hotel spans a number of years, and they have diligently maintained the excellent quality of their property and services. Only regret is that we did not discover them sooner. Wish we had dis

    5
    « Fun family ski trip »

    This hotel lives up to the hype. Just minutes from Nubs Nob or Boyne Highlands, this place keeps the parents and kids happy while keeping prices in check. Breakfast was great, we used the pool and hot tub daily, and location location location!

    5
    « Favorite Hotel »

    Exceptional operation, squeaky clean, great staff and good value. Easy to find, central location for all seasonal activities. Ample parking ,easy room access with comfortable outside area. Fitness room and pool area are a favorite amenity.

    5
    « The best motel overall for the price in northern MI »

    We just stayed at this motel again for one night for our son's annual Nubs Nob ski race and again we are very satisfied. The staff our wonderful. The whole facility is very clean. The amenities for a motel and what we expect are very good - hairdryer, microwave, small fridge, soaps, plenty of towels, etc. My side of one of the double beds was uncomfortable this time...felt like a big dip under my back area. We did not report this as it was only the one night. Also, we had very noisy neighbors on one side late at night while we were going to bed (11:30pm) and after asking them twice to quiet down, we called the front desk and promptly heard their phone ring and they did quiet down somewhat. But we know that not the hotel's fault, it happens! We LOVE LOVE LOVE the service at their included continental breakfast. It's continental so we only expect so much but they have a plentiful supply of beverages, yogurts, waffle maker, fresh fruit, cereals incl. oatmeat, breads/bagels/yummy muffins, etc. They even have egg mcmuffin type sandwiches and breakfast burritos in the fridge you can heat up. We also like their pool/hot tub - it's very warm in there but great if you are swimming! I mentioned it's all very clean at this motel. The staff are all very nice, attentive and efficient. We can't say enough about this motel very near the ski resorts!

    5
    « Best place to stay for your Ski Weekend. »

    Wow, we just had another great stay at this motel, if you need a place to stay for any reason you need to stay here. I would not think of any other place to stay in Harbor Springs. This location is " top drawer". We have been staying here for the past 4 years during ski weekends with the family. Great fresh clean rooms,excellent breakfast bar, new indoor pool with handicap lifts if you need one for your family stay. Sandy at the front desk is great.

    5
    « Great Lodging "Up North" »

    This hotel is family run and really knows how to care for their guests. It is very comfortable with an excellent choice of breakfast foods and a relaxing indoor pool and hot tub. Two Queen beds in each room that are very comfortable and recent upgrades include a fridge and microwave plus Keurig coffee available in each room.

    5
    « Better than Excellent »

    If you are planning a trip anywhere near Petoskey or Harbor Springs, you cannot make a better choice than this family run establishment. The staff will make you feel like one of the family and the facility will delight you. The rooms are warm and comfortable, the beds cozy and the pillows, perfect.. The pool and hot tub will float your cares away and the morning breakfast will get your day started with a smile.

    5
    « Impressed -- Felt Like 5 Stars »

    I like nice hotels and this hotel so surprised me. The place was immaculate and totally up to date. Our suite comfortably fit our family of 4 (with 2 late teen/20's children). Complete kitchen, 2 full baths, comfortable sitting area with wood burning stove. They supplied bedding for the pull out sofa without us asking, supplied wood, matches and even kindling. Great breakfast. Small but really nice workout room. 8 minutes from skiing. Really helpful employees, esp front desk man and breakfast woman (she replenished constantly). Perfect stay....has elevated my impression of the Best Western Brand.

  • 5
    « Great Hotel »

    This is a great family friendly hotel. We always have a quality experience. The rooms are modern and well-equipped. The owner, Mike Erxleben, and his staff are always friendly, helpful and welcoming. Our whole family comes back every year during ski season.

    4
    « Nice »

    Nice roadside motel in resort town area. Clean, comfortable, friendly, etc. No problems really, had noisy neighbors, but they quieted down when asked. Place could use some soundproofing, other than that, no problems. Looks like rooms have been recently updated with granite, carpet, etc. Don't really care for Keurig coffee, but hey it's better than nothing. Would stay again.

    5
    « Harbor Springs - Best! »

    Wonderful place to stay! Great Mobile App to make the reservation. Called on the way North - and Sandy was welcoming... and even said I was a few minutes early when I walked in the door. That pretty much says it all...

    5
    « Excellent lodging choice »

    The hotel was a great choice for us. It had very clean rooms with comfortable beds. The location is great. It is close to skiing and not far from local restaurants and casino. Room was quiet and all rooms have their own entrance. The people are very friendly and helpful. We had no issues at all during our stay and I would highly recommend this hotel if you are traveling in the area.

    4
    « Very Nice »

    Room was extremely clean. Bed was good, pool was nice although a little cold. Internet was fast and reliable. Breakfast was good, kids like the waffle maker. I would recommend the Best Western of Harbor Springs. We stayed for a ski weekend and it was very close to the 2 ski hills in the area.

    5
    « A+ customer service »

    My girlfriend and I came in at around 10pm after a night on the slopes at nubs nob that ended with me getting my car stuck in the snow. The staff was nothing but helpful to us. They arranged a ride for me to get back to my car that was stuck in the snow to get my wallet, and even drove us back the next morning AND even helped me out by plowing a path for me to get my car out of the snow in the parking lot of another buisness. The staff was very warm, welcoming, and even seemed concerned about making sure we had safe shelter for the night during the storm. Very professional staff and very tidy and modern rooms. We would definitely consider staying here again. Highly reccommended.

    5
    « A Great Place »

    This Best Western in Petoskey MI is a great location, close to Nubs Nob skiing. The place looks like it has been redone. Rooms and common areas are very neat and new. We got a room with a king bed and a Jacuzzi jet tube for $107 a night (AAA rate). This is about the same rate as a very dated property in Harbor Springs were we used to stay. Also, a full continental breakfast. The 3 electric outlets bolted to the top of the night stand is a nice touch for plugging in phone/computer chargers.

    5
    « Fine 5 star staff in the North »

    Take a lesson from this staff on how to welcome and care for a guest.... even if it's slow! Even if it's really, really busy. This staff gave the whole deal and it was a cold, rainy night late in the evening. They sincerely cared that even though I was only there for one evening that I knew what was available to me as a customer. Detailed information, knowledgeable about the area and disciplined in customer service! 5 star service from a little town in the North. Great Job !!

    4
    « Loved the suite »

    Have stayed in this place or two years in early December. Great staff, clean and spacious suite. Furniture in living room is a bit dated but fine. Bed was very comfortable, but typical heaters a bit noisy for a good night's sleep.

    5
    « Great motel »

    From the moment you drive in to the motel it is very inviting with cleanliness and appearance. The front desk clerks are very helpful and make you feel at home. All of the staff are courteous to the guests and do whatever is needed to make your stay relaxing and enjoyable. I have never experienced an unfriendly word or look from anyone on the staff. The many breakfast options are great. There is a wonderful variety of items. The pool and hot tub are very relaxing as well.

  • 5
    « The best ever!! »

    I was very pleased with this experience- Sandy at the front desk was SO helpful and friendly, seeing to it our stay was everything we expected and more. Rooms were spotless. Breakfast buffet was wonderful, clean, and efficiently maintained. The pool and hot tub were wonderful. Surpassed all our expectations!!

    5
    « Excellence »

    The hotel room was very nice for the price. We had a Jacuzzi room. Very nice! Loved the Keurig coffee in the room. Hotel desk clerk was so helpful with local attractions and other information. Breakfast was fair but filling :)

    5
    « Good hamburger »

    We stopped on our way though we had the hamburger and it was very good it was juicy and I was amazed I'm take one of them over McDonald's any day . Very satisfied . And my husband had the Chicago dog and he really liked it to and good French days too

    5
    « Great stay »

    Very clean. Town clean and neat. A real fairyland. Employes friendly and very helpfull. Great breakfast. Hot sandwiches. Good coffee. Wifi good. Exercise room. Town wonderfull. A must stay if you are in the area.

    5
    « Affordable, clean motel in great location »

    Highly recommend the Best Western in Harbor Springs. Clean, affordable, with a number of amenities including indoor pool, fitness area, and on-site laundry facilities. One of the best features is the free breakfast, which is described as "continental" but which actually offers much more, including make-your-own waffles, breakfast sandwiches, hard-boiled eggs, fruit, yogurt, and a variety of pastries. One word of caution: motel address doesn't work in your GPS; you end up 5 miles past motel's actual location. You can see motel from M-119 as you enter Harbor Springs.

    5
    « Excellent Stay »

    Great location for business in Harbor Springs and Petoskey MI. Clean rooms, excellent breakfast, courteous and pleasant staff. Pool and workout facility available.Easy check in and check out. Will stay again. Highly recommend.

    5
    « Enjoyable stay would definitely recommend this Best Western »

    Large clean rooms, friendly and helpful staff, free wi fi, good free breakfast. Conveniently located, close to dining and mini mart. Close to good restaurants. Dined at Vernales, excellent steak, good staff.

    5
    « Fall Foliage »

    20 out of 10. Great prices. Very clean. Lady at the front desk called the room after about 10 minutes of being here to make sure we had everything we needed and liked the room. She gave us tips on the surrounding area. Told us about a great restaurant and a few hiking spots.

    5
    « good choice »

    Wanted to stay in Petoskey MI area and this hotel was closer to Harbor Springs MI, but still only 5 or 10 minutes from Petoskey. Liked the hotel and thought it was a good value for the cost we paid per night and very friendly staff. The staff was very helpful too.

    5
    « Very special »

    Our stay at Best Western Harbor Spring was so enjoyable, The staff was very friendly and informative of all the city had to offer. The continental breakfast had so many choices and was well stocked. If you left there Hungary, that was your fault. Harbor Springs Best Western is really something special. We will be back.

  • 5
    « Exceptional Owners »

    The owners and employees were very friendly, They were very helpful and made great suggestions. We are planning a group spring trip to this location and they were very accommodating in make those future arrangements. It was one of the very best traveling experiences!!!

    5
    « Our favorite getaway place »

    We have been coming to the Harbor Springs Best Western for the past 15 years. Everything about our stay is perfect. The accommodations are outstanding in every way, the staff is so friendly and it is a perfect location for shopping and golfing that we like to do.

    5
    « Hidden Jewel »

    The staff are superb, friendly & knowledgable in answering questions of area. Hotel located on busy highway, however rooms are so very well insulated, we did not hear a thing once inside. Breakfast (included) had lots of options to include healthy choices. We will be back again.

    4
    « Our trip to Harbor Springs »

    The staff went out of their was to make our stay a pleasant one. The rooms were very clean and well maintained. The breakfast was also a pleasant surprise with lots of choices and a friendly staff. I would recommend this hotel to anyone traveling in the Harbor Springs area. It was a good choice.

    5
    « leisure break »

    always a good price with clean rooms ,good beds for sleeping great location . always very clean rooms. breakfast food is ok you heat up your own. and breakfast area is small but always clean and staffed. price for rooms are less because you are between petoskey and harbor springs.

 

Getting to the hotel ...

All directions
·From: All directions. The Best Western of Harbor Springs is located three miles south of Harbor Springs on M-119.