habitación 1
habitación 2
habitación 3
Código ventaja

Best Western Hotel of Harbor Springs, Harbor Springs

4.5/5  - basé sur 608 notations.
8514 M-119, 49740-9586, Harbor Springs, United States - Ver el mapa
Best Western of Harbor Springs - Vista Exterior El Best Western of Harbor Springs se encuentra en el centro de Harbor Springs. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Disfrute de todas las ventajas de un hotel de las proximidades de Nub's Nob al alojarse en nuestro establecimiento de Harbor Springs situado junto a las principales atracciones locales. ¿Busca un hotel en las proximidades de los campos de golf de competición o próximo a Little Traverse Bay? Entonces está de suerte, porque nuestro hotel de Harbor Springs goza de una fantástica ubicación junto a todos los lugares que desea visitar y todas las actividades de interés durante su viaje por esta zona de Michigan. En este hotel de Boyne Highlands podrá aproximarse a la belleza natural de este estado en primera persona disfrutando de las mejores tarifas. Este hotel de gestión familiar de Harbor Springs cuenta con una gran cantidad de huéspedes habituales. Situado a poca distancia del Puente Mackinac, la Isla de Mackinac y numerosas actividades al aire libre como golf, esquí, pesca, navegación y pasatiempos junto al lago, aquí podrá disfrutar del lugar perfecto para escapadas en familia, en pareja o viajeros individuales. También nos encontramos a poca distancia del evento de ciclismo Zoo-De-Mackinac, donde los aficionados a la bicicleta podrán recorrer la hermosa zona rural, atravesar pintorescos bosques o incluso recorrer las playas de arena del Lago Michigan. Desde la celebración del desfile del 4 de julio hasta los numerosos festivales celebrados durante todo el año, aquí podrá disfrutar de un asiento de primera fila para disfrutar de todo el encanto de la pequeña ciudad. El Tunnel of Trees, también conocido como la M-119, es una experiencia verdaderamente inigualable. Numerosas bodegas rodean nuestro hotel de Harbor Springs, por lo que podrá disfrutar de una sesión de cata para poner un broche de oro a sus vacaciones. A espaldas del hotel podrá encontrar también un carril para bicicletas que le permitirá recorrer la bahía. Incluso si se encuentra aquí para hacer negocios con Moeller Aerospace, Indian Trails o Daifuku Webb, al estar rodeado por tan impresionante belleza natural y numerosos eventos podrá sacar algo de tiempo para disfrutar de actividades de ocio. Visite uno de los exclusivos restaurantes locales o recorra las rutas de senderismo locales para verdaderamente escapar de todo. Reserve su próxima estancia en el Best Western® of Harbor Springs hoy mismo y disfrute de unas vacaciones inolvidables.

Best Western

Hotel of Harbor Springs

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Spa
    Spa
  • Aparcamiento gratuito
    Aparcamiento gratuito
Ver más Ver menos

Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 609 huéspedes
NOTA EMITIDA
Excelente
455
Muy bueno
117
Normal
25
Malo
10
Pésimo
2
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
69
De negocios De negocios
52
En familia En familia
228
En pareja En pareja
224
En solitario En solitario
17
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Best best western ever"

5
28/10/2018

Everything about this motel is 5 star from phone reservation and directions. Best motel shower. Breakfast had people serving us and clearing. Can take a tray back to your room for leisurely eating.Friendly personnel Jackie at front desk and Cindy in breakfast room. .this is a traveler's delight.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your stay at Best Western of Harbor Springs! Your kind words are music to our ears!! So glad we hit all high marks right from the start; making your reservation on through to check-in, breakfast and check-out! Yes, Jackie and Cindy are wonderful!! Would you believe they are sisters? We are fortunate to have both ladies. Once again, thank you for your kind words. When ready to book your next reservation, please call our office directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Up North"

3
21/10/2018

This hotel was a last minute stay an the choice was alright. The town was a great place to stay and the motel being a best western was even better as my choice of a motel is Best Western as I been a member of best for awhile. It was a nice motel and I would recommend it to a friend.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for being a Best Western Rewards member!! We appreciate your membership! We are glad you enjoyed your stay and will recommend the Best Western of Harbor Springs to your friends. Certainly hope you will return when next in Harbor Springs. When ready to book your next reservation, please call us directly and we will get you all set up. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Pleasant visit"

5
20/10/2018

We arrived late on a windy/rainy/cold night. It was so nice to get into our room and see a nice big king size and clean /comfortable room. Perfect location for Tunnel of Trees. Great breakfast. We didn't use the indoor pool but it look clean and kids were playing.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your day to complete a survey for Best Western of Harbor Springs! Thank you, also, for your kind words. So glad you enjoyed your stay and certainly hope you will return. When ready to book your next stay, please call us directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Awesome motel!"

5
11/10/2018

Opted to stay at this motel because of the reviews. This really is the cleanest "motel" I have ever stayed at. Everyone was very friendly. At check-in they mentioned (and also had a note on the counter) that they were having roofing work done in the morning. This would not bother us, because we would be gone by the time they started. Their prices were very reasonable so we chose a king suite. The suite was extremely large. It included a kitchen area (plates, silverware, utensils, etc) including a stove, dinning table and chairs, a living room area with sofa, TV and fireplace and even a bathroom with shower and sink. The bedroom was large with its own bathroom and glass shower. The sink was on the outside of the bathroom with great lighting and large mirror. The bed was very, very comfortable and there were lots of pillows. Everything including the fireplace was extremely clean. The decor was very nice and didn't look like it was cheap. They are near the road but unless a load truck went by, we didn't hear a thing. It felt more like home than a motel. The breakfast area was a little small, but they were not busy when we were there and it was fine. They had the usual breakfast items, but it also included some breakfast sandwiches which could be microwaved. They lady working the breakfast area kept everything very tidy, she even took some trash from our table and offered to make our waffles for us. We were offered the express check-out with an emailed receipt. That process went very well also. Every motel owner should take lessons from this owner. If ever back in the area, this will be our go to place.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! So glad you enjoyed your stay at Best Western of Harbor Springs and we met your needs while visiting Harbor Springs! Recently completed a total renovation of our property. Took several years, but now that we've completed the project, guests are very happy, which makes everyone happy. When ready to return, please call us directly to make your reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Wonderful hotel"

5
01/10/2018

We stayed for one night, and we paid a fair price. I will admit that when we pulled into the 1960's looking hotel, I was a little concerned. It was very nice to park our car right outside the door to our room. Upon checking in, we received Hersey chocolates, chocolate chip cookies and extra coffee. The rooms were recently updated, and done beautifully. The walk in shower had a glass shower door and a beautiful tile design. The beds and pillows were very comfortable. We were very appreciative of the Keurig in the room. We had to shorten our stay from two to one night, and they were very accommodating to cancel the second night. The lady in the breakfast room was very sweet. They had delicious Panera type lemon bread, make your own waffles, yogurt bar, oatmeal bar, Bob Evans breakfast sandwiches. The staff was lovely. We will definitely stay here again!

MikeErxleben, Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your stay at Best Western of Harbor Springs! Within a year, have just completed a complete renovation of all guest areas: Pool House, Breakfast Room, Fitness Center, Coin Laundry, Lobby, all Guest Rooms. This week, the north wing received a new roof!! Guests have been very happy with the property overhaul. When ready to book your next reservation, please call our office directly and we will get you all set up. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Terrific Accomodations"

5
28/09/2018

This property is truly a hidden gem in a high-traffic tourist area with budget-busting room rates and tired facilities. Family owned for about 40 years, this Best Western is totally renovated with contemporary decor and every modern day amenity any traveler could want...and all this praise from a guy with over 2 Million air miles of travel. This is my go-to place for Up North Michigan trips.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Awwwwwww!! Thank you so much for your kind words! We love your survey! Makes us so happy and it means a lot to us as you are a serious traveler. Certainly hope you will return for another visit. Call us directly when you are ready to book your next stay. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Quiet, Clean, and Spacious"

5
20/09/2018

Our visit at this BW Hotel was a pleasant surprise as their rate was very reasonable and the room was so large, so clean, so quiet, and so well equipped. Parking was very convenient and the allotted parking was more than sufficient. This hotel redefines the word luxury.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay. Your words are music to our ears. We work hard to offer you a clean, safe and friendly place for you to stay. When ready to book your next stay with us, please call us directly and we will get you all set up. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"One night visit"

5
19/09/2018

A nice clean room, well appointed. Sink is outside the bathroom, which took a little getting used to for us. Staff was friendly. Beds and pillows were comfy. There was a littler light coming off the microwave clock and my wife likes it completely dark, so I had to cover it with a magazine. I would recommend a room away from the lobby, if you like to sleep in. There was some noise from the housekeeping carts going by, which woke me up.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay! We put a lot of effort in putting together a comfortable property for you to enjoy. When ready to book your next stay, please call us directly so we may assign a guest room off the beaten path. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Did Not want to leave!!!"

5
17/09/2018

From check in to check out I felt welcomed. This is the nicest family and employees I have been around in years. EVERYONE smiles, talks, cares about your stay. I have stayed here many times and have never been unhappy. The rooms are so clean. Each room has always had everything you could want. We stayed in a suite this time and I felt like I was home. Can't wait to go back. We used the pool, the hot tub, the work out room, sat outside and read, and had a delightful breakfast. This owner goes above and beyond to keep this hotel above and beyond what others do. We will make this our stop for our next vacation up north. Thank you for your hospitality.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Your words are music to our ears!! First of all, thank you for returning time and time again. Welcoming returning guests back to Best Western of Harbor Springs is like welcoming friends and family into our home. Thank you for your kind words. So glad we are on the right track when it comes to offering our guests a clean, friendly and secure property. Looking forward to welcoming you back, once again, to the Best Western of Harbor Springs!

"Very disappointed"

1
13/09/2018

The air conditioner had a foul order and flies in unit kept me awake along with road noise. Although linens were clean they were worn. Staff were very pleasant especially at breakfast . Very disappointed overall

"Comfortable, Clean and Great"

5
10/09/2018

This is a clean, comfortable, family run hotel just outside of Harbor Springs by the airport. It is very quiet with a great breakfast and pool with hot tub.It has a very reasonable price. I was pleasantly surprised. I can't wait to come back!

"Great remodeled old fashion Motel"

5
06/09/2018

Made reservations on line. When we got there we found a great park by your room outside door motel. Great location, Very clean, Staff was outstanding. Room was a king suite with a full kitchen & everything needed, 2 baths with showers, & a fireplace. This was the only place we every stayed in where the owner was in the breakfast area in the mornings greeting guests with a smile & an offer to fix them something to eat or clearing tables so others could eat, never rushing you. We stayed 3 nights and enjoyed every minute.

"Okeyish"

3
31/08/2018

Friendly staff i have to say that . . Bed not too comfortable specially for someone has sensitive ribs..poor breakfast quality not much to choose from.. blow dryer burn after few minutes of use .. good cable though..

"Enjoyable stay"

4
27/08/2018

It was very nice to be able to drive up to our room. They were very proud of their remodeling, as well they should be. It was all updated and modern. We enjoyed the hot tub and pool area. Breakfast was good, and the lady maintaining it was very friendly. Good location for downtown, and for the Vernales restaurant, which we had a delicious dinner at that night. The price was a little high, but so were most of the accommodations in this area. There was a shaded seating spot across from our room that was nice to just sit and relax. It was an enjoyable stay!

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay. Yes, summer is our busiest season. Rates go down after fall color season and will become higher once ski season begins. Rates are higher Friday and Saturdays of each week and lower Sunday through Thursday nights. When ready to reserve your next stay, please call our office directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Harbor Springs Gem"

5
27/08/2018

This was our first visit to North Michigan and first stay at a Best Western. Great staff and clean modern rooms. The breakfast buffet had plenty of options and outstanding staff. Would definitely return.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Welcome to Best Western of Harbor Springs! So glad you enjoyed your first stay in northern Michigan! Thank you for your kind words regarding our property - we appreciate them very much! So glad you wish to return. When ready to reserve your next stay, please call us directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Beautiful quiet rooms"

5
26/08/2018

This place definitely was a surprise in the middle of a country/lake area. Rooms exit to outside, not usually our favorite, but super convenient to packing/unpacking the car! Rooms were beautifully decorated, shower was amazing - gorgeous tile work and glass shower doors. More like a home than an hotel. Breakfast was good, although the area is a little crowded. Would definitely recommend!

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you! Thank you! Thank you for your kind words!! So glad you enjoyed your stay and you found our property comfortable. We have recently completed a complete renovation of all guest rooms and public spaces. Guests have been very happy with the results. Yes, the Breakfast Room is a bit on the small size, but there is absolutely no space in which to expand the area. When ready to book your next stay, please call our office directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great Place to stay"

5
22/08/2018

Rooms are always clean and comfortable.Staff members are genuinely concerned about their customers experience. The grounds are meticulously maintained. The overall experience couldn't get better.Thank you to Mike and his staff!

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind review of Best Western of Harbor Springs! Thank you also for being a return guest - we appreciate your business! Welcoming guests back on property is like welcoming friends and family into our home. Our staff work hard to offer our guests a clean, friendly and safe place to stay. Good to know their efforts are valued! When ready to book your next stay, please be sure to call our office directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Expensive in the high season"

4
17/08/2018

A motel in a popular resort area charges all the traffic will bear, and in the Harbor Springs-Petoskey-Charlevoix area of Michigan, the traffic will bear a lot. This place proves it. Although located on a busy highway intersection a goodly distance from the water (or any attractive scenery), and offering minimal amenities for its price class, it gets into your wallet plenty. I'm not saying that you shouldn't stay here, just that you should go into the deal with your eyes open and understand what you are getting. The amenities are adequate, but not exceptional. The grounds are large and well maintained. The showers are quite good, and it's nice that you can park your car just a few steps from your door. There are some special touches, such as cleaning ladies that are about as friendly and accommodating as you'll find anywhere. There are some oddities too, such as door locks that are completely covered with aluminum foil (never have seen that before!). Bottom line: No major complaints, but the place seems inordinately expensive. Rooms 130 and 131 have a connecting door and can be used in suite-like fashion.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! So glad you enjoyed a clean, secure and friendly stay with us. Due to extreme heat for long durations, the guest rooms on the west side of the property are experiencing lock issues when they become overheated. Have contacted the lock company and have ordered corrective covers. Non have solved the problem. Until a solution is found, we do have aluminum foil covers on the necessary locks. Yes, it does look goofy, but it works until we find a solutions for this issue. Regarding rates, Sunday through Thursday, guest room rates are generally lower than Friday and Saturday. Purchasing a guest room is similar to purchasing an airline ticket; rates will vary according to availability. Yes, summer season is our busiest season, followed by color season and ski season. If there comes a time where you are interested in staying with us again, please call our office directly and we can discuss rates and room type you prefer. We would love the opportunity to work with you and welcome you back to the Best Western of Harbor Springs!

"Perfect"

5
15/08/2018

Everyone at this hotel goes out of their way to make your stay perfect. I would suggest this hotel to everyone. We have been coming to this hotel for over twenty five years. Can't wait to go back in January for a trip with our friends.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Welcome back to Best Western of Harbor Springs! So glad you enjoyed your "summer" stay! Welcoming return guests is like welcoming family and friends into our home. We love our guests who return year after year. Twenty-five years staying with us! That's a very long time. And a huge compliment to us! Carl has owned this property 38 years and we have seen many changes over the years. When ready to reserve your ski stay, please call us directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!!

"Family Friendly"

5
07/08/2018

I really enjoyed my stay here. The staff was welcoming and informative about the surrounding area. The rooms seemed brand new and were very comfortable. The breakfast choices were plentiful and tasty. I will be coming back.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for completing a survey for the Best Western of Harbor Springs! So glad you enjoyed your stay and that we met your needs for a clean, secure and friendly property! Your kind words have made our day! When ready to book your next stay, please call us directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Good Location"

4
05/08/2018

There were 4 of us. We had 2 adjoining rooms .My niece and her son stayed next to us. So 6 all together. After you add on the taxes and resort fees this place becomes expensive. For the amount of money we were paying it would have been nice to have a a couple of bars of soap for a shower.. Fortunately, I brought my own bar of soap but I did say something about it and also asked for additional TP. The air conditioner is noisy but did cool the room. We were way in the back so that was nice. This place is right next to an air strip but that was not a problem. We used the table and chairs on the patio several times and it was lovely.The breakfast room was nice and the coffee and selections are good. They have a lady who works in the breakfast room, Cindy. She is a gem.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! For future hotel stays, please know that unless a hotel property has twenty-four hour housekeeping service, the front desk usually keep a stock of soap, shampoo, conditioner, toothbrushes, toothpaste and toilet tissue. Guests are welcome to call the front desk or stop by for needed supplies. We always want our guests to have what they need to a comfortable stay. You are correct, Cindy is an asset in the Breakfast Room. Certainly hope you will return to the Best Western of Harbor Springs!

"Quick Trip to Petoskey and Harbor Springs"

5
01/08/2018

We had a fabulous time and our hotel was wonderful. Every staff member that we encountered was so nice. Breakfast was nice and we had the pleasure of meeting the owners. What a lovely couple. We will definitely stay here again.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for your kind words and also for completing a survey for Best Western of Harbor Springs! So glad you enjoyed your stay and wish to return! When ready to book your next reservation, please call our office directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Centrally located hotel"

4
30/07/2018

This hotel is only 1 floor so you don't have to worry about lugging your luggage up stairs or elevators. Very clean & well kept. Housekeeping comes around & cleans/straightens every day. They have a single cup Keurig in the room & refill the coffee pods every day! The employees are very friendly & helpful- especially Mike, he's been there for 39 years. If you want to sit outside, you have to sit right outside your door on the sidewalk by the cars. There really is no privacy. They have a small pool, washer & dryer, ice machine, serve continental breakfast daily. The only drawback is that there is not assigned parking so you may or may not get to park near your room and the parking lot is small so if you are pulling a trailer, you have to park it in the back on gravel. It is out of sight so someone may be able to mess with it (someone lowered the front on ours so the back wheels were not on the ground & it was unlevel). There is not much in town but just a short drive away are other towns to be able to go to.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! Should you return to our property, please know that there is a patio on the backside of one wing and a grass area, with picnic tables behind the second wing - even a playground for children. You are correct, not much happening in the immediate vicinity of our property. Most guests use us as a hub so they are centrally located for trips to Harbor Springs, Cross Village, the Tunnel of Trees, Mackinaw City, Mackinac Island, Petoskey and Charlevoix. Should you wish to book a return stay with us, please call our office directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Good location"

4
29/07/2018

Hotel is located between downtown Petoskey and Harbor Springs, and close to Petoskey State Park. A good place to stay if you want to visit both towns and close to a lot of walking/biking paths. Only minor complaint is shower has no shower curtain or door, only half wall/screen so water would get on the bathroom floor after shower

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay. Regarding showers; should you wish for a guest room with a traditional shower/tub combination, we do have four guest rooms with such - and they go quickly! When ready to reserve your next stay, please call our office directly and let us know your bathroom preference and we will do our best to fill your request. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"A wonderful stop and welcoming staff"

5
27/07/2018

Refurbished rooms are beautiful and updated! Pool, spa, and breakfast were great. Perhaps best was the welcoming and helpful attitude of the three Staff members we met ... and we were given a great restaurant recommendation for our dinner! A real treat to stay here ...

"It had been a while"

4
26/07/2018

It had been a while since we stayed at the Best Western of Harbor Springs. Our last stay was more than 5 years ago in the winter for a ski trip. We were very pleased with the updates to the guest room, pool area and breakfast room. The updated bathroom was nice but the glass wall without a door for the shower was not well designed. Water ended up on the floor outside of the shower - slippery and unsafe. Front desk staff and breakfast room attendant very friendly.

"Great hotel"

5
25/07/2018

So pleased with the hotel. The breakfast includes waffles, cereal, quick heat egg sandwiches, yogurts and breads and sweets. The bed is great. Very comfortable. The owner is present for breakfast and extremely pleasant and friendly. The pool is nice and the hot tub is 102. The area is loaded with things to do. The hotel location is perfectly located between the tunnel of trees, Cross Village and St Ignace. Easy drive to Petoskey and Charlevoix. We will return.

"Beautiful Views "

5
23/07/2018

Glad we chose this hotel. We stayed for three days but will stay a week next time. The views were spectacular and it was very relaxing. The pools were great and loved being so close to the ferry. The breakfast was a nice bonus as was the marshmallow roast at night. Loved it here!

"Perfect spot."

5
23/07/2018

Spent two nights here last week. Situated between Harbor Springs and Petoskey it was the perfect spot for us. The hotel itself was also perfect. Nicely remodeled rooms, bathroom fixtures, cabinets very nice with lots of storage and counter space. The grounds were beautifully maintained. A lovely patio with umbrella table and lots of chairs and loungers. In a separate area a really nice playscape. Clean and cozy breakfast area with waffles, cereal, toast, etc. We opted for breakfast sandwiches; they were good. Theresa called us soon after we got to our room to make sure everything was to our liking and whether we needed anything. Really couldn't think of any negatives or improvements. Will definitely stay here again.

"Good Hotel for Night Stay"

4
17/07/2018

It is an upgraded hotel. \\ Nice place to stay overnight. located near Petoskey and nice to spend evening. Great customer service at Checking in and out. Also helped while using its business center. Breakfast personnal was very kind and helpful. I got called after I checked in to verify that I am satisfied with the room or not!!! Great Impressive,

MikeErxleben, Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your stay at Best Western of Harbor Springs! Our staff works hard to offer guests a safe, clean and friendly place to stay while visiting Northern Michigan. Your words are music to our ears!! Please feel free to call us directly. Looking forward to welcoming you back to the Best Western of Harbor Springs.

"A true gem"

4
16/07/2018

Quiet down and out (one level) completely remodeled and beautiful maintained. Very friendly staff with nice amenities like pool, fitness facility and breakfast lounge. Good breakfast assortment. This is conveniently located about halfway between Harbor Springs and Petosky. Nice, secure parking area. Pleasant outside seating area. We plan to be back.

MikeErxleben, Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay while in Harbor Springs! Just one year ago we completed a renovation of all interior guest spaces; Breakfast Room, Adult Fitness Room, Coin Laundry, Front Desk/Lobby, Pool House and all Guest Rooms. Our guests have been very happy with the outcome. Please feel free to call us directly when ready to book your return stay. Looking forward to welcoming you back to the Best Western of Harbor [email protected]

"Fun family getaway!"

5
09/07/2018

Our family decided at the last minute to spend a few days up north during the week of July 4th. Luckily, we landed at the Best Western! I'll be honest, we haven't always had the best experience with Best Western hotels, but this one is fantastic! Right off of M119, halfway between Harbor Springs and Petoskey, this hotel is incredibly clean, great décor, comfortable beds, and extremely friendly staff. We will for sure stay here again!

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words for Best Western of Harbor Springs! So glad you enjoyed your recent stay and that your stay has rebuilt your faith in Best Western. You picked a great time to visit Harbor Springs! Certainly hope you had the opportunity to watch the Harbor Springs Fourth of July parade. Please call us directly when ready to make a reservation for a return stay. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Decent Value for the Price"

4
03/07/2018

My wife and I have stayed here many times. Even though rooms have been upgraded, not all rooms have a walk-in shower as the photos may depict. The room we just stayed in had an older bathtub with a shower head that ways almost too high for a normal-height person to reach. Staff is very friendly, pool and fitness center are clean and up to date. The property always looks very nice. Breakfast is Continental (bagels, cereal, hard-boiled eggs, fruit, coffee/juice, breakfast sandwiches to microwave, etc.) The only entrance/exit is on a curve with a traffic light - be careful to slow down well beforehand if making a left into the property. I've seen a few people almost get hit from behind.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for returning again and again to Best Western of Harbor Springs! Thank you also for taking time out of your busy day to complete a survey for our property. Only four guest rooms have bathtubs. Be sure to request a walk-in shower at the time you make your reservation and we will honor your request as best we can. If we have rooms with walk-in showers available, we will honor your request. When ready to return, please call us directly and we will get your reservation all set up. Looking forward to welcoming you back to Best Western of Harbor Springs!

"Very nice motel - pleasantly surprised! "

5
14/06/2018

This Best Western exceeded our expectations! It's a very nice one story building with recently remodeled rooms. Room was very roomy. For bike rides the motel is next to the Little Traverse Wheelway & 2 miles fm Petoskey -Mackinaw Trail. Owner and staff very nice and friendly!

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! Thank you also for the kind words! So glad you enjoyed our newly renovated guest rooms. Many guests use our property as a hub while they tour the area on bicycles: the Tunnel of Trees and the Bicycle Wheelway. So glad you enjoyed your stay and look forward to welcoming you back to the Best Western of Harbor Springs!

"What A Delightful Gem!!"

5
02/06/2018

Stayed at BW Harbor Springs for Fri/Sat night in conjunction with a wedding. What a hidden gem and delightful stay. Most BW hotels I've stayed in nationally are OK at best. A place to flop, sleep, get back on the road. This one, however, is totally unique. Single story, set back off M-119, VERY nicely remodeled, and just plain comfortable, clean, well-appointed. When we walked into our corner room, I was shocked at how nice it looked. Super nice staff, very nice breakfast bar area. As a pilot it is superb, because it is literally adjacent to the Harbor Springs airport, which itself is a gem in its own regard! G.A. PILOTS: A superb place to fly into for an overnight! Enterprise Rental car not far away. 3.0 miles from downtown Harbor Springs. Avoid the noise, hustle, bustle, hassle of Traverse City or Petoskey and stay in Harbor Springs! Stay at this BW! You will not be disappointed.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words!! It fills our hearts with joy to hear all of the kind things you have to say about the Best Western of Harbor Springs! So nice that you enjoyed your stay and appreciated all of the hard work that goes into offering our guests a clean, safe and friendly place to stay! We have many pilots stay with us on a year round basis. When ready to return, please call us directly and we will set up your reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Simple Pleasures"

5
31/05/2018

Harbor Springs is not Best Western country. It may be the gem of Michigan's lakeside towns, a village of such timeless vintage charm of well-groomed cottages, clubs and associations that it permits its visitors to stare, but not share in its heritage of family privilege and privacy. Its handful of small resorts and overnight accommodations seem to offer their own boundaries, in their own way reminding their guests that they will always be and don't smell the flower boxes. No one really knows why a Best Western ended up in such stuffy surroundings. But its own guests may feel lucky that it did. Located just outside the town beside a two-lane highway that also serves as the village main street, this place is so filled with its own unguarded warmth and hospitality that its visitors feel truly welcomed and not just spectators along a parade route. TA reviewers know that's never easy anywhere: it may have something to do with a couple of family generations who actually live in their adjoining compound year-round and visibly spend their time greeting guests and puttering around the place. They actually treat the hotel as if they owned it, which of course they do; although never in need of a facelift, it recently got one anyway, and the immaculate, fully-equipped rooms are beautifully redecorated in a tailored Sheraton style, like studio apartments. Any land in Harbor Springs is so valuable that even the most imposing bayside cottages sit within a few feet of their neighbors, but this BW has six acres of its own parkland with a courtyard, children's playground, a nicely maintained fitness center, laundry and a community-size indoor pool (remember there are winters and chilly seasons up here, too). The patriarch glad-hands every guest and clearly enjoys his tractor rides around his property like any gentlemen farmer. In short, it is just a restful pleasure to be a part of such scenery. You can always see the sights in town (which now includes a new three-screen movie theatre and all the fudge and ice cream shops you could ever wish for), but this place is always like coming home. There are some advantages in keeping things simple: its roomy wings are still only one-story with walk-up front doors, a welcome return to original motel layouts and a relief from having to navigate through lobbies, steps and elevators. Any complaint in this setting would have to be minor. And so it is: the continental breakfasts are still free, of course, but they are behind other Best Westerns which are now offering just the bare-bones continental, but plentiful, fresh and varying fare too. A Jimmy Dean microwave sausage biscuit is not the best way to start the day. And a tissue box should be in the bathroom, not on a work desk. Such petty points should not keep you from returning to this spot any time your travels take you to the tip of Lake Michigan.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words and for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! We are happy you enjoyed your stay with us and always take into consideration any and all comments and suggestions our guests make - to ensure we are keeping up with our guests' requirements and trends. When ready to return to Harbor Springs, give us a call and we will set up your reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Remodeled, clean, great deal"

5
31/05/2018

My family has stayed here a few times. The rooms have all been nicely remodeled in the past two years. It's a great location between Petoskey and Harbor Springs so you can stop back to your room for anything. There's a playground and land for kids to run on. The management is very nice. Kind of a hidden secret in the area, we have checked out of other hotels and into this Best Western after being disappointed with the quality of other places. This is a reliable deal for the pricey area.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for returning once again to the Best Western of Harbor Springs! We work hard to have a property which is clean, safe and friendly for our guests. So it's great to hear from folks that we are on the right path! When ready to book your next stay, please call our office directly and we will get everything all set up. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Very good hotel a bit out of town"

4
23/05/2018

The rooms were big and comfortable. It is located by the airport and thus is several miles from the city center. For the price, it is an excellent place to stay. The breakfast is fairly standard for hotels of this quality.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! So glad you enjoyed your stay. Many guests us our property as a hub while touring Harbor Springs, Cross Village, Mackinaw City, Mackinac Island, Charlevoix and Petoskey. They appreciate our property is easy to access from either direction and that we have plenty of parking available for our guests. When ready, please call us directly when ready to book your next stay with us. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"hope to return soon"

5
23/05/2018

Family owned and operated, very clean, newly redecorated. personable professional staff.very nice breakfast room. best hotel experience we've had in many years.we highly recommend and will definitely return.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your stay at Best Western of Harbor Springs! Thank you for taking time out of your busy day to complete a survey. Your kind words are like music to our hearts!! To know we met your needs, while traveling away from home, mean a lot to us; a great deal of work goes into supplying a clean and safe guest room, supported by well trained and friendly staff. When ready, call us directly when ready to book your next reservation at the Best Western of Harbor Springs! Looking forward to welcoming you back!

"Best Western is Your Best Choice"

5
15/05/2018

This hotel is 4 star. Rooms are very nice and recently updated. Quiet HVAC and comfortable beds. Staff and owner are very friendly. Internet is extremely fast. Breakfast area clean. Heated indoor pool. Stayed here 6 times and love it. 1 mile from Petoskey State Park.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your day to complete a survey for Best Western of Harbor Springs! Thank you also for your kind words, they mean so much to us. We work hard to supply our guests with a clean, friendly and secure property. We thank you very much for returning time and time again! When ready to book your next reservation, please call our office directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Nice location, very good breakfast"

5
29/04/2018

We have stayed at this property a number of times...remodeling finally done! The location allows easy travel all around area. We like to drive into the Harbor area and look at the old summer homes. Many good resturants.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for returning to Best Western of Harbor Springs! Yes! The renovation if finally completed! Of course, there will be other projects, but it certainly is nice to be this far along! We appreciate you return business - so nice to welcome returning guests. More like welcoming friends and family - very nice. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Weekend Stay for Visiting Friends"

5
23/04/2018

This past weekend we invited several couples to Harbor Springs for a card party. The Best Western accommodated all seven couples with great service and very clean rooms. Every member of our Euchre Club commented on how nice the hotel was and the courtesy call they received once checking in. The staff at the Harbor Springs Best Western went above and beyond assisting us with our party. I have also personally stayed at this hotel on previous occasions and shared the same experience and that is why I placed my friends there. Would strongly recommend this hotel!

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! It was our pleasure welcoming your guests to the Best Western of Harbor Springs! They were friendly and enjoyed their adventure in Northern Michigan! There is something special about having a group of friends and family staying on property - gives a festive feeling! Thank you for trusting us with your group. We appreciate the trust and confidence, you, as a local resident, have shown in us. We are grateful. Do not hesitate to contact us if we can be of assistance again! Looking forward to working with you again!

"Nicely Updated and Close to Slopes"

4
23/04/2018

Best Western Harbor Springs has been nicely updated and the staff really seems to care that you enjoy your stay! The rooms are nice sized with plenty of room for your gear. We had a two queen room. The pool and hot tub area were well kept and indoors. Although, we prefer outdoor hot tubs. Breakfast was continental with pre-made Jimmy Dean sandwich's to heat in a microwave and the other typical items. Doable for a short trip. Hotel seems to be situated between Petoskey and Harbor Springs. Around four miles from Nubs Nob and Boyne Highlands. Also, a short drive to Harbor Springs downtown which is worth the drive. Eat at Pierson's We would definitely stay there again if in the area.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your schedule to complete a survey for Best Western of Harbor Springs! Thank you also for your kind words. So glad you enjoyed your stay and that we were able to meet your needs for clean and safe guest rooms and also friendly service. When you are ready to return, please call our office directly to make your reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Last day of Ski Season"

4
10/04/2018

Everything was fine at the hotel. check in was easy and so was check out. Only problem I had was TV issues, which when I called the front desk they told me to jiggle the wire which seem to mostly work. But it also lost signal at some point also which could be satellite issues, but not sure. It was close to Boyne and Nubs Nob which is why I was there. Everything else was fine.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! We have found four or five guest rooms to have TV issues. They are issues where the TV picture is choppy. We find that the TV cable has become loosened due to a previous guest turning the TV screen to the extreme left or extreme right; thusly loosening the cable. Now that the ski season is over, we intend to replace the current TV cables with longer cables, which will respond better to the TV placement requested by each guest. Certainly hope you will return to the Best Western of Harbor Springs in the future. I look forward to welcoming you back.

"Good enough, not Best"

3
06/04/2018

Upon arrival, I was pleased. The room was very clean and looked appealing. There was a working mini fridge (unstocked), a nicely stocked coffee center, and the usual toiletries. They have a cute little play area that we've taken our grandson to before. They also have a little weight room. All looked great. Within half an hour, we even received a phone call checking to see if we needed anything. At night, the troubles began. The heater was so loud that it woke us up every time it cycled on. One of the two beds had an arch in it that bothered my husband. We got two beds. So it was an easy switch. I am not certain why the staff did this, but they put another family right next to us even though there were lots of vacancies. At a little after midnight a bunch of teenagers went running by our windows laughing. The next morning, I heard them getting ready and then leaving. Right after they pulled away, their alarm clock started going off. The next time we go, I will ask for a room with a good heater and bed, as far away as possible from anyone else. For the convenience of being so close to where we wanted and the price, it's good enough.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for returning to the Best Western of Harbor Springs! We appreciate your business and thank you for taking time out of your busy day to complete a survey. I am sorry your stay was not as wonderful as your first. As your survey does not reflect the name on your reservation, or the dates of your reservation, I am unable to investigate your comments and explain exactly the circumstances for the decisions made by our staff during your recent stay. Normally, we spread guests out, every other guest room, if we do not have a full house. As we become more and more full, this is not always possible. Should you have a noisy heater/air conditioner or neighbors during a future hotel stay, please do not hesitate to contact the front desk. If we are unable to correct the situation, we would offer a room move if possible. We always prefer to rectify the situation, in one way or another, rather than letting the situation escalate. A happy guest is always our aim. When ready to book your next stay with us, please call us directly and request a guest room on the backside, near the fountain. Any further questions regarding future reservations, do not hesitate to ask our on property reservationists/front desk staff. Certainly hope we will have the opportunity to welcome you back to the Best Western of Harbor Springs!

"My overnight stay"

5
25/03/2018

Very nice location close to Petosky. Rooms are large with parking right in front of your door. Great pool and hot tub in a nice warm atmosphere. Nice new shower in the room,very beautifully drone. Looking forward to making more visits when traveling to this area

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay. We have recently completed a three year renovation of all public guest spaces: Lobby, Breakfast Room, Pool House, Fitness Room, Guest Laundry and all Guest Rooms. It was a long project, but the results have been fantastic! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Ski trip"

5
23/03/2018

Awesome place to stay- very clean with updated rooms.Staff was very helpful and explained everything to us and offered places to eat depending on what we where hungry for. Had a nice breakfast bar with healthy items to pick from.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you soooo much for your kind words! We are so happy you enjoyed your stay and that we were able to meet your needs. We work very hard to keep the property clean, inside and out. We do our best to have friendly and helpful staff and your safety is always our top priority. Certainly hope you will return again. When that time comes, please feel free to call us directly and we will get you all set up. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Best Western"

5
19/03/2018

Well appointed rooms, pleasant staff. Great location to ski slopes. Will definitely return next time I'm in the area. I already told everyone I was skiing with how nice the upgrades are from previous years.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for returning to the Best Western of Harbor Springs! Welcoming returning guests is like welcoming family into our home. So glad you enjoyed the new guest room renovations. Took three years, but everything on the interior of the property building have been updated. The guest room footprints have stayed the same, but everything else is new. 2017/2018 has been a superb ski season in Harbor Springs! We are now in the Spring Ski Season. We have special package rates, which include lodging, breakfast and a ski pass for either Nubs Nob in Harbor Springs, or Boyne Mountain, in Boyne Falls. Give us a call if you'd like to squeeze in one more ski weekend! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Good Choice "

4
11/03/2018

I was hesitant to book at a Best Western. The ratings were good, so decided to try it. My daughter and family stayed the night we got there and she is super fussy! She said it was good and real modern, just noisy as the rooms are not interior. The pool was closed that day which was disappointing to kids. We arrived and the front desk staff was very friendly and helpful and gave us some coupons for local fare! The room was spotless. The in room Mini Keurig was a nice bonus. There were plenty of towels and hot water. The guy (maybe the owner/mgr) was very friendly and helpful in the breakfast dining room, which offered plenty of choices. Would definitely recommend this place for your stay in Harbor Springs/Petoskey !

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! So glad you enjoyed your stay at Best Western of Harbor Springs and we were able to meet your needs with a clean guest room and friendly service. Sounds like you encountered Carl, the property owner, in the Breakfast Room. He is wonderful; truly cares about his guests and their experience while with us. Certainly hope you will return. When ready, call us directly and we will get you all set up with a new reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Close to ski slopes"

5
05/03/2018

staff very polite and friendly room clean very good breakfast buffet wish i had brought a bathing suit very close to Nubs Nob (have dinner at Teddy's) parking right in front of room door had a very good nights sleep

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for taking time out of your busy day to write a stellar survey for Best Western of Harbor Springs! Very happy you enjoyed your stay and we were able to meet your travel needs. Many skiers stay with us, as we are only five minutes from Nubs Nob and Boyne Highlands and forty-five minutes from Boyne Mountain. When ready to book your next stay, please feel free to call our office directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Best Western Harbor Springs is top notch"

5
13/02/2018

Stayed there for one night in February 2018 for a ski trip. Excellent hotel, nicely remodeled, 10 minutes from Nubs Nob and Boyne Highlands, 5 minutes to harbor Springs or Petoskey. Friendly check in and check out. Greatest continental breakfast that I have ever seen. They give you $5 discounts for Nubs Nob. Will be staying there again if we go skiing in that area.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for your kind words! So very glad you enjoyed your stay at Best Western of Harbor Springs! Makes all of the hard work worthwhile! When you are ready to return, please feel free to call us directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Feb 06-09, 2018"

5
11/02/2018

Great location, friendly staff, clean and beautiful room, building and property! Snow removal done promptly. Cleaning staff did and do a great job! Pleanty of parking space. We really enjoyed having outside door access to our room.

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! So glad you enjoyed your recent stay at Best Western of Harbor Springs! I'm happy you appreciate being able to park outside your guest room. There's very little grey area on this topic; guests either love it or hate it! Glad it was a high note for you. We are very lucky to have a fabulous staff! No matter which department, our staff are dedicated to outstanding guest service! Most of our staff have been with us multiple years. Our head housekeeper has been with us almost thirty years! Certainly hope you will return soon. When ready to do so, please call our office directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great spot for skiing"

5
09/02/2018

The location of this hotel for skiing at Nubs or Boyne and access to restaurants is great. We stay every year for a ski weekend. The rooms are modernized, clean, comfortable. The only negative is the no drinks in the pool/hottub area and they are strict about it!

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! We are very happy you enjoyed your recent stay! Many skiing guests appreciate our location to the local ski hills - Nub's Nob and Boyne Highlands only five minutes away and Boyne Mountain 45 minutes south. When ready to book your next stay, feel free to give us a call directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great Suite w fireplace on Ski trip!"

5
31/01/2018

And ended up staying here only one night instead of the two that were planned and the office girls and very accommodating to cancel the second night. Stayed here Saturday night January 20, 2018 with a total of five ski buddies. Although the room was $170 plus taxes and fees plus the rollaway bed for $15 out the door total of about $200 I feel it was still a very good value and this Room had so much space it was unbelievable. The two queen beds in the one bedroom at it nice sized 40 inch TV or so with a handicap sized bathroom with a lot of space, the bed was extremely comfortable and so are the pillows, the other room I had a full kitchen all the utensils in full fridge ,four-person table and chairs pull out couch and a wood burning fireplace fully equipped with the wood. I talked briefly with the owner and older gentleman named Carl and he was working the breakfast and had 2waffle machine, Jimmy Dean sausage sandwiches and above average fruit. Although no hot eggs or bacon or sausage. The hot tub accommodated seven people and was just the right temperature to Soak after skiing all day at Boyne Mountain. The second night that we canceled was supposed to be I believe about $100 substantially less money for Sunday night and if you can get this suite on a weeknight for that price and goal ski it is a fabulous about value the two room suite is very large and well worth it in the walk-in from your door from the outside no stairs to climb Thank you to Karel and the management here at the best Western of Harbor Springs I will be back with my wife and grandchildren on future ski trips very well run very clean very accommodating set up I don't know why I have not been involved with best Western they have it all over the choice privileges as far as I'm concerned

MikeErxleben, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! So glad you enjoyed your stay at Best Western of Harbor Springs! You're right, our suites are wonderful. Guests enjoy not only the space, but also the stocked kitchen with full size appliances, dining area, and wood burning fireplace; for which we supply the wood. Glad you were able to chat with Carl. He has owned this property for almost forty years and takes great pride in welcoming return guests and making new friends with new guests. When ready to book your next stay, please call us directly and we'll get you all set up. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great place to stay"

5
09/01/2018

Friendly staff, clean comfortable rooms, nice continental breakfast, hot tub and pool were well cared for. And it's located a few minutes from Nubs Knob and Boyne Highlands ski resorts. I would definitely recommend staying here.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your stay at Best Western of Harbor Springs! You chose a great time to ski in northern Michigan; lot's and lot's of snow! Skiers love or close location to Nubs Nob and Boyne Highlands. When ready to schedule your next reservation, please call us directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Very clean, like new inside but WAY OVERPRICED!"

3
04/01/2018

Very nice motel like setting just outside of Petoskey MI. Rooms like new. Nice simple breakfast. Way overpriced! Motel like accommodations for $180 - 200 / night! Overpriced. Really trying to collect $ on holiday visitors. Way overpriced!!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for taking time out of your day to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay. Much time and resources have gone into renovating and upgrading our property to meet current guest standards, whether a hotel or motel setting. Rates have more to do with location, amenities, and availability at the time a reservation is made. We feel confident with our rates because we are able to offer our guest a clean and safe property to enjoy, and also friendly and accommodating staff to take care of you and your guests - an elevated experience. In our opinion, there is more to a hotel/motel property than the physical building.

"Impressed"

5
20/12/2017

The room was very clean and comfortable. Rented a Jacuzzi suite for a nice adult getaway, was very impressed with the room. Check in was also very pleasant, the reception (older man and women) were very helpful and cheerful. Would definitely stay again.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay with us. Jacuzzi guest rooms are very popular, so glad you were able to book one. We are very fortunate to have good staff taking care of our guests. We have been at this location for 38 years and we have some staff who have been employed 30 years! We are very lucky!! When ready to book your next reservation, please call our office directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Very good value"

4
06/12/2017

Had to stay in town one night for a funeral. Found the room to be very clean and quiet. We had need of an iron and it was available in the room which was very nice. Internet service was totally acceptable. The only drawback is the room opens to the outside and you had to go outside to get to the free breakfast.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
So sorry for the reason for your stay at Best Western of Harbor Springs. Glad you found everything you needed during yours stay. Certainly hope there will come a time when you are able to return to enjoy the Harbor Springs and Petoskey area. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Harbor Springs BW in December"

5
05/12/2017

Very nice staff, very clean room. More then I expected for an external entrance hotel. The breakfast room was clean and well stocked. The parking lot was well lit at night. It is well located about half way between Petoskey and Harbor Spring.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time to complete a survey for Best Western of Harbor Springs! So glad you found the property clean and restful during your stay. Many guests use our property as "home base" while visiting Harbor Springs, Cross Village, Mackinaw City, Mackinac Island, Petoskey and Charlevoix. Certainly hope you will return soon. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Harbor Springs Best Western: Boring"

5
27/11/2017

Always pleasant, helpful staff. Always clean. Always comfortable. Always a solid value. Always the same old, same old...updated, improving, and the place for my family to stay in Harbor Springs. Boring, in the best way.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for returning, once again, to Best Western of Harbor Springs! We appreciate your business. Have to say, this is the first time we are happy to be considered same old, same old and boring! For our returning guests to be able to take for granted our property will be clean time after time. For returning guests not to be surprised by caring and pleasant staff. For returning guests not to be surprised by continuous property upgrades. "Boring, in the best way" is good! Thank you! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"ask more questions when making reservations"

4
22/11/2017

This property remodeled their handicap access rooms with only ONE bed, be careful if you travel with family or friends. The television reception is not the best. This is a Nice location and pretty property.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! I am sorry you were disappointed regarding the set-up of your barrier free guest room. We have just completed, June of this year, an extensive renovation of the entire property. It was necessary to upgrade the bathrooms of the barrier free guest rooms, as barrier free regulations have changed since the property was originally built. To comply with ordinances regarding barrier free bathrooms, we were required to enlarge the size of the barrier free bathrooms to ensure a guest confined to a wheel chair may maneuver comfortably. The bathroom enlargement ate up space in the sleeping section of the guest room. A guest room which originally had two queen beds, now has space for one queen bed and a sofa bed. I am sorry this change has been inconvenient for you. Regarding the guest room television; please call the front desk should you have such issues in the future. Our cable supplier has made channel changes which make no sense to us and may be confusing to our guests. A quick call to the front desk and we may be able to alleviate any confusion. Should you wish to return to the Best Western of Harbor Springs, please call us directly. Unless you need commode grab bars in the bathroom, we may be able to recommend another guest room with two queen beds, which you may prefer. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Nice place to stay"

4
14/11/2017

The rooms have been nicely remodeled. I have stayed here several times on business trips. In room internet works well. The beds are good. The place is always kept up well, and the rooms are always very clean. The staff is very friendly and helpful.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
We thank you for returning to Best Western of Harbor Springs! We certainly appreciate your business! Your kind words speak well of our property. We work hard to keep our property clean, safe and well priced. Also helps to have happy, guest friendly employees who do not scare guests away. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Cleanest hotel ever!"

5
07/11/2017

Externally, this hotel looked like an old-fashioned style single story building, but what a pleasant surprise inside! It is a new, modern, and extremely clean hotel! I usually never walk barefoot on any hotel floor, but I made an exception here. It was spotless! The breakfast area, equally clean and monitored by a conscientious employee. The price was right on this hotel, and it was nicely located between Harbor Springs and Petoskey.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! Your words are music to our ears! We have just completed a renovation of all guest rooms and public spaces. The last bit of furniture just arrived late May. Also, our Housekeeping staff does a fantastic job taking care of our guest rooms and many of the public spaces. So glad you enjoyed your stay and certainly look forward to welcoming you back to the Best Western of Harbor Springs!

"Lovely gem!"

5
06/11/2017

Staff were extremely friendly and helpful. Sandy was very knowledgeable and made us feel at home. Went during the offseason and got a lovely room for excellent value. Will definitely return and recommend this hotel to friends and family. 5/5

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! So glad you enjoyed your stay at Best Western of Harbor Springs. Yes, we are very fortunate to have wonderful staff. Sandy has been with us for six years now. We are fortunate to have her as a member of our staff. Please call us directly when ready to book your return reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Always good."

5
02/11/2017

Have stayed there twice so far for business and look forward to staying again. My company has been using this Best Western for years and years and it is highly recommended. Nice and quiet, clean and modernized very nicely.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! We are very appreciative of your company's return business. Welcoming returning guests is like welcoming family and friends into our home. Glad you enjoy your stays at Best Western of Harbor Springs! Looking forward to welcoming you back!

"Lovely place to stay"

5
31/10/2017

This hotel is situated a bit off the beaten path, if traveling I75, however it is well worth the short side trip to get here. The location is beautiful, and the rooms are open and clean. No cramped feeling here! The staff are all very friendly, and the grounds are even quite nice for walking. This is certainly one location that I will return to when traveling between the UP and lower Michigan.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! We are thrilled you enjoyed your stay with us at the Best Western of Harbor Springs. Many guests stay on property while touring Harbor Springs, Cross Village, Mackinaw City, Mackinac Island, Petoskey and Charlevoix. We are centrally located and within easy distance of fabulous restaurants. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Rainy color tour"

5
28/10/2017

Stayed for two nights last week. Our room exceeded expectations. It looked recently remodeled and was spotless! We felt like we must have been the first people to stay in it, it was so clean! Front desk staff were wonderful. The breakfast was not as complete as some Best Westerns that we have visited.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! We are certainly glad you enjoyed your stay with us. We have just completed a renovation of our entire property; thusly the new guest room décor. We are glad you enjoyed. Certainly hope you will return to the Best Western of Harbor Springs next time your visit our area.

"Travel in the Harbor Springs area"

5
28/10/2017

Excellent motel and staff. Rooms were clean and well maintained. The staff was friendly and very helpful with my questions. I have stayed here before and I plan on returning in the future. The motel is in a great location for travel to areas of interest.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Welcoming guests back to the Best Western of Harbor Springs is like welcoming friends into our home. We appreciate your business and certainly hope you will return. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Easy Stay"

5
28/10/2017

Traveling home in the fall this was an easy stopping place to rest and visit friends. The rooms are large and comfortable. A little hard to watch TV from anywhere but the bed. Internet, breakfast and other amenities were good.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your recent stay at Best Western of Harbor Springs! Your words are music to our ears. Makes all of the hard work worth it. Certainly hope you will return in the future. Please call us direct and we will set up your reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Clean, Friendly and Good Choice for a Stay"

5
25/10/2017

We dropped in just before 9:00 PM and, fortunately, there were rooms still available. The staff was friendly and professional. The rate was reasonable for the night. The room was clean, spacious and quiet. The breakfast was hot and covered all the bases for an overnight stay. We stayed there in 2016, was our first choice for 2017 and we will be back on our next visit to the area.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for returning to Best Western of Harbor Springs! Welcoming our return guests is like welcoming family into our home. We work hard to give our guests a friendly, clean, and safe place to stay with a reasonable rate. Please call us directly when you are ready to book your 2018 reservations. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"If you want clean, this motel is for you"

5
24/10/2017

We were only there for one night, so we did not use the pool. We had a suite with a living, dining and kitchen area along with 2 bathrooms. Bedroom had 2 queen beds and the sink for the master bath was in that bedroom. TV in both the living area and the bedroom. Wood burning fireplace in the living area. The suite appeared to be recently updated. The motel is owned by an older gentleman and his son who live right behind it . The lady who checked us in also recommended a place for dinner that turned out to be an excellent recommendation.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your stay at Best Western of Harbor Springs! You are right, the suites are wonderful! Lots of space to spread out! Love the fireplace too! Nice to relax with a wood burning fire. Especially when we supply the firewood. Glad you experienced great area restaurants, we have many. Let us know when you are ready to return and we will set up your reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"great place to stay"

5
23/10/2017

Clean, nice folks and great value. Have stayed in many different types os places in the area and this was on par or better thn most. Very nice place, close to tunnel of trees and Legs Inn. The help is very respectful and the Inn is located close to all the other attractions in the area.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for completing a survey for Best Western of Harbor Springs! Thank you for your kind words. Many guests use our property as a hub while visiting Harbor Springs, Cross Village, Mackinaw City, Mackinac Island, Petoskey and Charlevoix. Give us a call when you are ready to return to Harbor Springs. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Don't know"

5
22/10/2017

Would prefer to book directly with the hotel. They were unable to help us and award total points because we didn't book directly with them. Xamkdirhgnskeifhmdkes skin kdkfjs smith jones wilson sandwich Cookin restaurant sunshine

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! Always feel free to contact our office directly to make reservations for your next stay. We are then able to give individual care to your reservation and ensure you are signed up for your Best Western Rewards, upon arrival. Third party reservation parties don't always share enough information with us. We must obtain information from you at check-in, which may take longer and tie our hands when you may wish to change the peram

"Always Excellent Choice"

5
18/10/2017

We stay at this resort whenever we are in the area. The grounds are beautifully groomed, the rooms are impeccably clean and updated, and the pool area is pristine. The location is perfect for side trips to see the beauty of the area. It is also a great value!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for returning, once again, to the Best Western of Harbor Springs! Welcoming returning guests is like welcoming family into our home. A great deal of work goes into keeping the property in pristine condition and having the right employees on hand to take care of our staff. By you returning once again, you are letting us know we are on the right track. Thank you! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Enjoyed our stay"

5
18/10/2017

We had a wonderful two night stay in a two room suite with a full kitchen and fireplace. Staff was very friendly and helpful. Room was clean and refreshing. We will certainly be back for a visit. Worth every penny to stay there.

"A real wood burning fireplace!!!"

5
16/10/2017

Really enjoyed our stay at The Best Western of Harbor Springs. Sandy at the front desk welcomed us like old friends,helpfully explaining everything.Two warm,just baked,chocolate chip cookies to boot! We were on our 28th anniversary vacation doing an Northern Michigan color tour so we asked for the king suite. Boy were we pleasantly surprised.The suite really was two rooms,with a full kitchen completely equipped,two televisions,and one full bath and one three quarter bath too! So much space!! Could not believe it had a real working fireplace,everything was so cozy and clean. The bed was nice and comfy with lots of pillows, the heat a/c unit was super quiet. Lots of thoughtful touches,a clean brand remote,k- cup for in room coffee,and an outstanding breakfast too. This centrally located Hotel will be our go to destination for up north visits.

"Pleasant Surprise"

5
16/10/2017

The entire experience from reservation to check-out was efficient and pleasant. The reservationist mentioned that the rooms had been renovated recently. What impressed us the most when we opened the exterior door was the cleanliness and the sleek, modern décor of the room. We liked that we could park right outside our door. The breakfast offered was typical hotel fare, but it was fresh and the attendant was constantly making sure the food was refreshed. This hotel is affordable, easy to find, very clean and updated nicely. The attitudes of all the staff we came in contact with were friendly and cheerful. We wouldn't hesitate to stay here again.

"Great staff"

5
16/10/2017

The most caring employees I have ever met at a hotel. Good central location between local towns. Easy access and out of traffic congestion. Direct access to room from parking lot. Would highly recommend.

"Deserves More Stars"

5
11/10/2017

What an amazing surprise when we arrived at the Best Western after a long drive and working a full day. Chocolate chip cookies to greet you and two friendly ladies helping us check in. I think with all the upgrades this hotel has done they deserve more than the 2.5 stars we have seen for them. In fact this hotel is better than some of the advertised 3.5 stars I've stayed at. The beds and pillows where super comfortable. The room and bathroom spotlessly clean. The bathroom had more than enough towels and supplies for the two of us and housekeeping ladies were super friendly. The free breakfast was really good. Check out was simple with a friendly gentleman. We will be sure to return here next year on our yearly girl trip.

"Short get-away"

5
10/10/2017

Easy guest arrival and registration. Wanted a quiet start to our ll foliage trip. Excellent value for the price, Convenient location. Would stay there again. Easy access to downtown Harbor Springs and Petoski.

"Great Value"

4
09/10/2017

Super courteous, down to earth staff! Hotel is conveniently located and reasonably priced. Used it as a launching point for a weekend getaway with my wife and it was a good way start out a great weekend!

"Great Value"

5
07/10/2017

Clean rooms, good breakfast. One of the few hotels offering breakfast that has actual breakfast sandwiches (Jimmy Dean). Just down the street is one of the best dinner restaurants in the area - Vernales.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western. So glad you enjoyed your stay at Best Western of Harbor Springs! Your are right, Vernales is an extremely popular restaurant. Outstanding food and service. When next in Harbor Springs, be sure to give us a call to set up your reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Best Western of Harbor Springs, Harbor Springs, MICHIGAN"

5
04/10/2017

Great stay and a very friendly atmosphere. Very clean and well appointed layout. Staff was accommodating, friendly and helpful Great location for our needs Recommend friends and family to stay there and hopefully can make more trips back

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words. Glad we met your needs for a clean guest room and friendly service. Be sure to give us a call when you are ready to book a reservation for the next time you are in Harbor Springs. Looking forward to welcoming you back to the Best Western of Harbor Springs.

"Book Festival in Harbor Springs"

5
03/10/2017

A great place to stay. Located in the middle of the areas we wanted to visit. Cannot say enough good things about this hotel. A nice hotel for traveling with a disabled person since it is all on one floor.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your recent stay at Best Western of Harbor Springs! Certainly hope you enjoyed the Harbor Springs Book Festival - it was a HUGE success again this year! Thank you so much for your kind words. Should you need one, we do have two barrier free guest rooms - one queen bed, full size sofa bed, walk-in shower and grab-bars at the commode. Be sure to give us a call when you are next ready to make a reservation at Best Western of Harbor Springs! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Just a brief Overnight trip"

4
30/09/2017

The Staff at the Counter were very friendly and informative. The room was excellent and it appeared to be updated. It was clean and did not have any traces of smoking in it. Being a Motel, I was concerned of the noises from the highway and adjacent rooms but this was not the case. It was quiet and everything in the room worked as expected. We chose this location because we needed to go between Harbor Springs and Petoskey

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay and that we exceeded your expectations. When you are ready to return, please call our office directly to make arrangements for your stay. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Wonderful Stay"

5
29/09/2017

This hotel is a very clean, quiet, pleasantly staffed place with great parking, close proximity to attractions, stores etc. Bed was relaxing and felt like home. Spacious room & bathroom. Private with ability to socialize if necessary. Outdoor seating & picnic tables. Fitness room was clean, odor-free and had a variety of equipment.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your recent stay at Best Western of Harbor Springs! Many guests enjoy staying with us because they can be social with other guests or stay as private as they wish. It's all up to each guest. There are times when groups of guests will be sitting together in little groups. Many times people who have never met before, but brought together by the beauty of Northern Michigan. Cool! Certainly hope you will return in the future. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"A highly recommended hotel in Harbor Springs"

5
29/09/2017

The hotel has walk in showers (much appreciated), comfortable beds and is very clean. The included breakfast was above average. It is very conveniently located and definitely can recommend a stay at this Best Western.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words regarding Best Western of Harbor Springs! We are very happy you enjoyed your stay and would recommend our property to others visiting Harbor Springs and Petoskey. Our newly renovated guest rooms have been very popular. Please be sure to call our office when you are ready to book reservations for your next stay. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Very nice hotel with good location"

4
25/09/2017

We enjoyed our stay at this hotel except for some room noise which impaired our sleep; I think a different room would have solved this problem; the location was good and although next to the small airport there was no plane noise; the staff were very pleasant and the room was very comfortable with excellent beds; we would use this hotel again

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! We are happy you enjoyed your stay. Please call us directly when you are ready to book your next reservation - be sure to request a backside room. We will do our best to accommodate your request. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great place to stay when visiting the Harbor Springs/Petoskey area!!"

5
24/09/2017

This is the second time we have stayed at this property, but it will not be our last. This site has been completely renovated, both the guest rooms and the common areas. The staff are very welcoming and accessible whenever you need them. The grounds are very well maintained. We were in the area to golf and there are many excellent courses with minutes of the hotel. We will definitely be back!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for returning to Best Western and sharing your wonderful thoughts of our property. So glad you enjoy the renovations which have been made. Please be sure to call us directly when you are ready to make reservations for your next stay. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"A gem in Harbor Springs"

5
20/09/2017

What a great experience! This hotel is very clean, modern with the most friendly and helpful staff I have experienced in a long time. It has the charm of a motel from childhood memories but with large, modern rooms with very comfortable beds. Very well maintained. Looks new. They even had a Keurig coffee maker in the room. Excellent location close to Harbor Springs, Boyne Highlands and Petoskey.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words and for completing a survey for Best Western of Harbor Springs! So glad you enjoyed your stay! Certainly hope you will return. If so, please call us directly to make your new reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"A beautiful place to celebrate our anniversary"

5
13/09/2017

Harbor Springs, MI is a beautiful location on Lake Michigan which is a place we like to be on our September anniversary. The Best Western Hotel there is exceptional in comfort and cleanliness. The staff was super friendly. We would certainly come back hear again. The off season price was nice too!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for your kind words. So glad you enjoyed your stay at Best Western of Harbor Springs! We work hard to make your stay a good one. When you are ready to return for your next anniversary, please give us a call and we'll set up your reservation for your stay. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Best Western of Harbor Springs"

5
13/09/2017

Great hotel! Highly recommended. Very clean and extremely up to date. Comfortable mattresses, great amenities in the room like Nice HDTV, very good high speed internet with very secure user name password protected wifi. Walk in shower, they even had a little Keurig coffee maker. All the rooms are ground level so parking in front of your room and getting things in and out of the car is great. Highly recommend this hotel if your in the area. Things that are there that I didn't have time to use (got there very late) pool, whirlpool, laundry including vending for detergent. Next time I plan a trip, if I'm passing through that area I will definitely include this hotel in my travel plan.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for the Best Western of Harbor Springs! So glad you enjoyed your recent stay. Next time you're in our area, please call us directly and we will set up a guest room reservation for you. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great Place"

5
11/09/2017

The staff was very welcoming, rooms were extremely comfortable, especially the beds, and very clean. On grounds they have play area for children with picnic tables for families. Definitely would stay there again if I was in the area.

"Clean and comfy"

5
11/09/2017

The facility and rooms are very clean, and the beds comfortable. The staff is friendly and helpful. Nice pool and hot tub. The location is good, east of Harbor Springs not too far from Petoskey State Park, and right next to the bike path.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for your kind words. So glad you enjoyed your recent stay at Best Western of Harbor Springs! Glad we were able to offer you a clean, comfortable and safe guest room. Did you have chance to use the beautiful bike path which runs behind our property? The Wheelway starts in Harbor Springs and follows the shoreline down to Charlevoix. Most of the time you are looking over beautiful Little Traverse Bay. Next time you are in town, give us a call and we'll reserve a guest room for you. Looking forward to welcoming you back to the Best Western of Harbor Springs.

"Home away from home"

5
06/09/2017

The Harbor Springs Best Western is awesome. The rooms are newly updated and beautiful...the staff it friendly & the owners are the nicest people you'll ever meet! The location is perfectly situated between Harbor Spring and Petoskey. Their prices are competitive (usually much better) than other hotels that don't compare in quality, and much homier, friendlier and comfortable than bed and breakfasts we've tried. They offer a "continental breakfast" but they should drop "continental"...they offer a wide variety of choices. We will always stay there when we go to Harbor! Don't hesitate to choose the Harbor Springs Best Western...you won't be disappointed!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Wow!! What a wonderful survey! Thank you so much for sharing! Thank you for returning to Best Western of Harbor Springs time and time again. We appreciate your kind words and you returning time and again! Guests like you make all the hard work worth while. Please be sure to call us directly when you are ready to book your next stay. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Pride of ownership shows"

5
03/09/2017

This best Western is a great value in the harbor Springs/Petoskey area. The owners take great care of the hotel and it shows! Rooms have been updated recently and are beautiful! Wonderful, friendly employees!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your stay at Best Western of Harbor Springs! Our property is quite unique. The property owner live on property several months at a time, throughout the year. The General Manager lives on property and is a hands-on manager. His is also the Office Manager and Maintenance Department. Not much he does not touch on a daily basis. We are fortunate to have the employees we have. Two of our lead housekeepers have been with us for over twenty years each! One of our front desk staff the same. Our second newest front desk staff has just celebrated six years on staff. We have outstanding staff who truly care of our guests a take pride in our property. Come see us again. Put our staff to the test. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Best little place in town"

5
01/09/2017

This place is wonderful. The staff is kind and always smiling. The internet worked. The breakfast was just what we needed. The Beds are comfortable. The room was clean and nicely decorated. I would recommend staying here when in Petoskey or Harbor springs, MI as both are easily accessed from here.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for the Best Western of Harbor Springs! Your words are music to our ears! Certainly hope you will return soon. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great place to stay"

5
29/08/2017

We were up in Harbor Springs for a long weekend and stayed at this property for the first time. We reserved a two room suite which was very welcoming, clean and equipped with everything we could possibly need, we even had a real wood burning fireplace in the sitting area. The breakfast has a wide variety of choices and the whole hotel was very clean, would definitely stay there again when in the area.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! So glad you enjoyed your stay and we met your needs while staying at Best Western of Harbor Springs! I agree, our suites are wonderful and quite comfortable for a family of six - in a suite with two queen beds and a pull-out sofa bed. We have a half dozen guests who book suites for one to three months at a time. They love being able to cook their own food spread out. Please call us directly when you are ready to book your next reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Excellent condition"

5
28/08/2017

We were pleasantly surprised by the condition and the quality of the finish in our room and throughout the motel. Our room was equipped with a Jacuzzi which we didn't ask for when we booked the room but we made use of with pleasure. So many motel rooms that we have stayed in from the big name brands display poor workmanship on the bathroom tiles and trimwork, etc. This room and the entire motel, was obviously done by people who took pride in their work and used quality products to accomplish it. Our only regret was that we got the last room in the building right next to the highway and the traffic light which provided a lot of exhaust noise every time the light changed. We'd take that to get the Jacuzzi again though.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words. We are happy you enjoyed your stay at the Best Western of Harbor Springs! Just so you know, we have two guest rooms with in-room jacuzzies and they are the end rooms at the north end of the building, which is where the traffic light is located. Have larger suites, if interested, on the opposite end of the property. Just let us know what you prefer. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Clean, clean, did I mention clean?"

5
28/08/2017

The recent renovations create a bright, fresh look to the guest room. The outside landscaping is similarly clean and welcoming. The proximity to both Harbor Springs, Petoskey State Park, and the city of Petoskey is perfect. Would definitely recommend!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! Your words are music to our ears! So glad you enjoyed your stay and we met your needs while away from home. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Jewel of a find"

5
25/08/2017

Four season treasure of a find either as a couple or with family. The staff was fantastic. The pool was great. Love the unique layout of the rooms and upgrades done with character. We look forward to returning.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Your kind words are music to our ears!! So glad you enjoyed your stay and we were able to meet your expectations. Please call us directly when you are ready to return to Best Western of Harbor Springs. Looking forward to welcoming you back!

"Awesome Staff and Hotel"

5
24/08/2017

Great staff at check in. Great hotel. I will go back if I am in that City again. Staff let us know about events going on in the area. Asked if I wanted to know about any restaurants. She was VERY good at her job!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words about our staff! Customer service is H-U-G-E in our industry!! In many cases, two completing hotel properties have brand new buildings with beautiful guest rooms and new carpet. Often it is the human factor of outstanding customer service, whether housekeeping staff, breakfast room staff or front desk, which elevates one property above another. We strive to offer our guests outstanding customer service. Glad you noticed! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Family stay"

4
21/08/2017

The rooms were clean and comfortable. The exterior was well maintained. The pool was clean and well taken care of. I recommend this hotel. The only downside, the beds were a little too soft for my taste, but not horrible.

"Great location for visiting the upper part of the mitten in Michigan"

3
21/08/2017

This motel was our home for five nights as we traveled and bicycled the upper part of the mitten in Michigan. It is a typical Best Western "outside" motel that is all on one floor. We felt very safe there and could drive right up to our door with our car. The breakfast room is small and typically crowded. There is a staff member there keeping it clean and replenishing breakfast items at all times. We did have an incident at our room which left a sour taste in my mouth. After the first night we were there, our room was not cleaned up but our dirty towels were removed from the room. When we came back to the motel there was a card on the outside of our door that said "do not make up the room". Since we got in late and were ready to go to bed I waited until the next morning to talk to the front desk about it. I told the front desk lady about it and the owner was there and he told me, "some kid probably switched the card around for kicks--I used to do that." He told me his son was the staff member that pulled the towels off the floor. But if that sign was on our door, what was he doing in our room? Not once did the owner say something like, " I am sorry, that is not what is supposed to happen here"' all I heard was that some kid was the cause of the issue. I will leave it at that--you draw your own conclusions. I told them we wanted the room cleaned every day we were going to be there no matter what the sign on the door said. The room was clean every day and the our interactions with the staff were great.

"Lovely Best Western"

5
17/08/2017

We spent two days, with our grandchildren, at the Best Western. It was a perfect location for Machinac and the surroundings. The motel was strategically located, making travel very easy. The staff could not have been more accommodating.

"Nice decor, especially attractive shower, great location, breakfast good, staff welcoming"

4
17/08/2017

We stayed at BW Harbor Springs after two nights in a Holiday Inn Express hotel in Sault Ste Marie, Ontario. All was excellent except for the weak and spotty wifi signal which was very frustrating.The receptionist indicated it was fiber optic, and amenities list "high speed Internet" but the wireless signal didn't get to our four devices in room 135 located in the back of the hotel. The 800 tech support help I was told to call couldn't get the wireless to our device either. I am puzzled that other reviewers describe very satisfactory Internet service. And I would describe breakfast as more than "continental"!

"Great place for business travel"

4
15/08/2017

I have stayed here several times. When I go to conferences at Boyne Highlands or other business in the area. They gave breakfast, fitness center, easy ins/outs and friendly staff. If there is a drawback it is an outside entrance and you have to step outside to go to the fitness center or breakfast. I will stay here again as it is significantly lower cost then the nearby resort hotels.

"Family reunion"

5
13/08/2017

Best Western of Harbor Springs is perfectly situated between Harbor Springs and Petosky MI. The location on the bluff near the airport means you are not too far from anything. We enjoyed the pool with its hot tub.The pool is well maintained and in pristine condition. There are lifts to help those with different abilities access both the pool and hot tub. The flowers added to the ambiance of the property. I would recommend the property to anyone traveling through the area or those we want to spend a few days. Enjoy!

"Cycyling the shore of Lake Michigan"

5
13/08/2017

Wife and I were part of the Shoreline West LMB bicycle tour . There was no taxi or uber service in Harbour Springs . Mike the manager came and got us at the middle school and got us back there the next morning . Hotel was clean and fresh and the breakfast was great .

"Very nice place to stay"

5
10/08/2017

We have stayed in the Harbor Springs/Petoskey area for several years for our summer vacation. We have always traveled with a group and usually rent a house. This year it was just my husband and I and decided to stay here as we were familiar with the location from prior years. I'm so glad we did. The rooms were clean, amenities were great and the staff were extremely friendly, helpful and professional. The breakfast buffet had a wide variety of items. I would definitely recommend staying here and plan on doing so again next year. The beds are very comfortable which you don't often find in a motel.

"Cute, Clean and Comfortable"

5
08/08/2017

The hotel was very well kept, very clean and the rooms were contemporary and nice. The continental breakfast had a wide variety of items...fresh fruit, waffles, hard boiled eggs, oatmeal, cereal, yogurt, and breakfast sandwiches and burritos that you could warm up.. Very nice sitting areas around the property too. I would definitely stay here again.

"Nice hotel in a good location."

4
07/08/2017

This is a one-story ranch style hotel. The room was a nice size for a family of four. Hotel is right off M119 so there is some traffic noise. The room was nice and very clean. Breakfast was pretty standard as far as options go. Hotel staff was very nice. We would stay here again.

"Best Western of Harbor Springs is a great value"

5
06/08/2017

As the cost of lodging has steadily risen at our favorite northern ski resorts (and more power to 'em!), the Best Western Harbor Springs has become our preferred place to stay, offering clean, updated rooms at a reasonable price. The included breakfast, and indoor pool add to the value. The staff are consistently friendly and helpful. I like the motor lodge design, with all rooms having their own entrances, on the ground level, with parking at your door. Feels like a local business that we are happy to spend our dollars with.

"Don't blink, you'll miss this gem"

5
05/08/2017

The hotel is positioned right on the curve of the road...glad we found it. The staff was fabulous, helpful and attentive to our needs. The hotel is close to the happenings of Harbor Springs and a short distance from Petoskey. Spacious room, beautiful garden area and clean, clean, clean!

"Harbor Springs"

5
02/08/2017

This location had beautiful rooms, helpful staff, and excellent amenities. Everything you could possibly want in a motel room. Excellent restaurant, Vernales, close to motel. Rooms all newly decorated. Nice choices for free continental breakfast.

"Ten Stars!"

5
31/07/2017

Exceptionally clean and newly, tastefully renovated rooms. All aspects of property were welcoming, well maintained, clean and extra touches. Variety of breakfast items, which were also fresh, made for great start to the day.

"Hidden Gem in Harbor Springs"

5
27/07/2017

Fabulous time at Best Western Harbor Springs. Bike trail right behind the property, access to Harbor Springs and Petoskey harbors, dining, and attractions. Might be the best renovation of Best Western I have ever seen

"Nice Place to Stay"

5
27/07/2017

Clean rooms, perfect location between Petoskey and Harbor Springs. The women that checked us in was very courteous. We stayed in an end room that was next to the highway. Fairly noisy. I would ask for a room away from th eroad next time.

"Didn't Disappoint!!!"

4
22/07/2017

Haven driven past this Best Western property for many years, I decided to give it a try and was so happy I did. I was very pleased with everything from the room to the beds and the staff. Everyone was very kind and accommodating. The location is great, right outside of Harbor Springs and Petoskey!!! Will definitely stay here again. Give it a try, I think you will be pleased!!!!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! So glad you enjoyed your stay at Best Western of Harbor Springs! When you are ready to return to Harbor Springs, give us a call so we may set up your next reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Definitely stay here!"

5
20/07/2017

The best remodel of an older motel I have ever seen. The bathroom in particular was gorgeous! Nice sized rooms with quality furnishings. Breakfast was great! The owner himself was helping out with the breakfast to make sure that everyone had what they wanted. Breakfast sandwiches and enchiladas, and other standard breakfast fare. All around, the pride of ownership was so very apparent. The son of the owner is the general manager and told me that it is important to them that everything is neat and clean. He walks the grounds himself picking up cigarette butts and pulling weeds. The most positive experience. Strongly recommend!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Wow! Thank you so much for your kind words for Best Western of Harbor Springs! So glad you enjoyed your stay. Yes, Carl, property owner and his son, Mike, take great pride in this property. They are pro-active regarding property upkeep and staffing. This is a good thing! Give us a call when you are ready to book your next reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Nice surprise!"

5
18/07/2017

Great place to stay! The rooms were nice and very clean and the property is well maintained. The breakfast was good and the staff were very friendly and helpful. I'd highly recommend this hotel and will definitely stay there when we return to the area!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! Glad you enjoyed your stay at Best Western of Harbor Springs and would recommend our property to others visiting Harbor Springs. Give us a call when you are ready to book your next reservation. Looking forward to welcoming you back to Best Western of Harbor Springs!

"Great location, fantastic owners-we'll be back!"

5
16/07/2017

This is our second visit staying at this Best Western. The motel is in a great location between Petoskey and Harbor Springs. Our room was updated and very nice. The staff were fantastic. Carl, the owner, talked to us for a bit at the continental breakfast, he even made me my waffle! There was a good selection of foods at breakfast. The pool (indoor) looked nice although we didn't swim. We plan to stay there each time we visit as the price is right, location is great, motel is clean and staff is great! Thanks!

"Good Location, Average Motel"

3
14/07/2017

My husband and I visited the Harbor Springs/Petoskey area during the week of July 4th and were scheduled to stay at this Best Western five nights. The motel is located in a good location, it's clean and well maintained, our room was quiet, and the staff was friendly and helpful. However, the room in which we stayed (room 144) the mattresses were terrible as were the sheets, which made it difficult to get a good nights sleep. This is one of the reasons we checked out one day early. We didn't notify management of the bed issue because we were told upon check-in the hotel was fully booked, so we didn't think another room was available. Plus, we assumed all the mattresses/sheets would be the same throughout the motel. In addition, I think they should add another towel bar in the bathroom due to the fact there are not enough places to hang towels, etc., and invest in higher quality bed sheets. The room rate was high for what you get, but the summer season is short in northern Michigan and there are not a lot of places to stay in the area, so the high rate for an average motel is somewhat understandable. Also, the motel is located next to a small airport, but it wasn't an issue because while we were in the room, we never heard the small planes taking off or landing. Overall, a nice motel with a few minor issues in a good location.

"Immaculate property"

5
08/07/2017

Great location near Harbor Springs and Petoskey. Entire property, including common areas are very clean. Close to Petoskey State Park with its great beach area. This was our second stay here, the attention to detail is evident. It's pricy during the season but the season up here is not lengthy. Highly recommended.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for taking time to complete a survey for Best Western of Harbor Springs! Your kind words are music to our ears. So glad you enjoyed your stay and certainly hope you will return soon!

"Up to date, very clean, attentive staff"

5
07/07/2017

Very nice location between Petoskey and Harbor Springs. Recently updated, VERY clean and staff are very attentive. The breakfast area was well staffed, well stocked and clean. The owners and staff seem to be very proud and appreciate their customers.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words. We enjoy taking care of our guests and ensuring they have a clean and friendly place to stay. Certainly hope you will return soon!

"Friendly and Immaculate"

5
03/07/2017

The Harbor Springs Best Western is our first choice when staying at a motel in the Petoskey/Harbor Springs, MI area. The rooms and the entire facility are immaculate. Employees are friendly and responsive to needs. We greatly appreciated being provided locked storage for our bikes that got them off our car and out of the rain. We also appreciate that Harbor Springs Best Western is family owned and operated; their care and attention to detail are clearly evident.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! Yes, my father and I work very closely in the running of the Best Western of Harbor Springs. Not only is our property family owned and operated, but we also live on property and are "hands on." We believe this makes a huge difference! Our employees know we are available when needed. Guests feel secure because we are visible throughout their stay and available as needed. We certainly hope you will return soon. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Wonderful Stay!"

5
02/07/2017

This is a gem not to be missed. We will definitely stay at this Best Western again! Excellent value for this area! Everyone from the front desk, cleaning staff and breakfast staff were very friendly and helpful. Our room was a King with a sofa bed (which we did not use) and we had a great nights sleep. Four very comfy pillows and thick linens in the bathroom were provided. I always appreciate extra linens and there were plenty. We had a lovely walk in shower that was awesome. Nice TV. The room was very clean and updated. We had a frig, microwave and cabinet space if you were staying and wanted to store grocery items. We did not hear anyone the two nights we were there. We did hear trucks one morning on the highway. We did not use the pool but it was beautiful and the area was very clean. The fitness room was bigger than most and laid out well. There is also a very manicured playground area with a play structure out back if you bring the kids. The free WiFI also worked well. Breakfast was good with healthy choices such as Greek yogurt, yogurt, boiled eggs and fresh fruit. My husband had the waffles and loved them. Good selection of baked goods and bread along with breakfast sandwiches and cereals. Great coffee too. We will be back to stay again!!!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
We are so happy you enjoyed your stay at Best Western of Harbor Springs! Your words are music to our ears! It's nice to know our hard work and effort has paid off with our guest's appreciation. Please give us a call when you are ready to book another reservation in the Harbor Springs area. We look forward to welcoming you back to the Best Western of Harbor Springs!

"Great Stay"

5
02/07/2017

Front office attendant (Jodi) was excellent, room very clean, and grounds tidied nicely. Like home. Hotel was quiet, and a few miles from where my kids were staying. Hotel was close to highways and the charming town of Harbor Springs.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! So glad you enjoyed your stay with us. Yes, Jodi is an excellent member of our staff! She is a native of Harbor Springs and is always happy and helpful at the front desk. Be sure to give us a call when you are ready to return to Harbor Springs! Looking forward to welcoming you back to Best Western of Harbor Springs!

"Short get away"

4
01/07/2017

Nice place to stay for a quick get away. Don't let the outside of the hotel deter you from staying here. The rooms are just as nice as some of the other big chain hotels. The bathroom was modern & updated. We slept well & theplace was quiet even though it was sold out.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your stay at Best Western of Harbor Springs!Our property renovation has been a great success; our guests really enjoy the new walk-in showers in our new guest rooms! Please give us a call when you are ready to return to Harbor Springs. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"A very pleasant surprise!"

5
01/07/2017

My fiancé and I stayed here for 2 nights to get away, and explore Petosky. He travels for work and stays in lots of hotels and he could not get over how clean, spacious and nicely updated our room was. All the amenities are there, fridge, microwave, hair dryer etc. We had a wonderful time we even walked about 7 minutes up the road to a bowling alley/arcade/saloon we had a few drinks and played laser tag and felt like kids again. Definitely something to check out young or old ! My only complaint is that the outside wall/window is thin and we were woken up each morning by other guest packing up there cars and leaving. Not the worst thing in the world as we didn't need to be sleeping in anyways ! We will be back !

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your outstanding survey for Best Western of Harbor Springs! So glad you enjoyed your stay and we were able to offer you a spacious, clean and comfortable guest room. We are proud to have such guest rooms to offer. Glad you had fun playing laser tag - very popular area activity; not just for kids. Please call us directly when you are ready to book your return reservations. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Average stay"

4
25/06/2017

Hotel was clean and neat. Bed and room were comfortable. Pool area was perfect. Breakfast was ?? Not much to eat, if you are gluten or sugar allergy sufferers. Would be nice to have a reduced rate for those who chose not to have breakfast.

"Always reliable"

5
23/06/2017

I stay every year for business at the Best Western Harbor Springs. it's always clean, been remodeled beautifully and consistent in service and overall value. I really like the location if I run to Petosky or Harbor springs town.

"Exceptional Staff"

4
21/06/2017

Suspect that the motel is an older motel, but it appears that the owners have spent a significant amount of money updating the motel. Room appeared to be recently updated as were the common areas. Attention has been given to the external appearance of the motel. Good accommodations. Probably the only negative is the motel's location because of highway traffic.

"Pleasantly suprised!"

5
19/06/2017

This hotel exceeded all of my expectations. The room was lovely, the beds were comfortable, and the bedding was very nice. All of the staff that we met were extremely friendly and helpful. It was convenient to both Harbor Springs and Petosky. Perfect for a girls' getaway.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for your kind words! They are music to our ears! Many guests stay at Best Western of Harbor Springs while touring the area; Cross Village, Mackinaw City, Mackinac Island, Petoskey and Charlevoix. Our location is central, making daily jaunts easy. Certainly hope you will return soon! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Review"

5
19/06/2017

We travel to and from Florida annually and we thought your breakfast was as good or better than any overnight we've had. We appreciated the ground floor room and convenience for repacking our car. I have other history with the motel site and my wife enjoyed the telling of the story.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your recent stay. It is nice to be able to park close to one's guest room so moving luggage in and out is super easy. Please be sure to give us a call when you are ready to return to Harbor Springs! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Nothing missing"

5
12/06/2017

We stumbled across this Best Western two years ago and were so impressed that we made an effort to return. We don't understand why this is not a BW PLUS, since it has everything (and more) fo the BW+ that we often stay at. The grounds are amazing. Their pool and hot tub are among the best that we have seen. We had king room with a jacuzzi (did not use it) The room was well equipped with a Keurig coffee maker, a large fridge with freezer, micro, two comfy chairs, good internet connection. The breakfast was complete and included items not found at other hotels. They offered to keep our bicycles locked up overnight ina room! Very, very nice place and great staff. If ever in the area, we will be back.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for returning to Best Western of Harbor Springs! We certainly appreciate your business! We would love to be a Best Western Plus property. There are several reasons we do not yet qualify as a Best Western Plus property. The main reason we are not a "Plus" is due to the fact that all of our guest rooms are on one level and each guest room has an exterior entrance, rather than multiple levels with a hallway running down to the front desk and lobby. What really matters, is that we have an up-to-date property, clean guest rooms, Pool House and Lobby and also friendly staff to care for our guests. Give us a call when you are ready to return to the Harbor Springs area. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Good location"

4
09/06/2017

We were here for a wedding in Boyne City and we have Best Western Reward membership so wanted to stay at a Best Western. This place was very clean and was between downtown Harbor Springs and Petoskey. The rooms are newly renovated and our room had walk in shower which was nice. The breakfast was mainly continental. No hot foods like scrambled eggs or biscuits and gravy or sausage. They did have breakfast sandwiches that you put in microwave but was not that good in our opinion.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your stay at Best Western of Harbor Springs! We have just completed a renovation of our entire property and guests have been very happy so far! Regarding the breakfast included in your rate; there are three levels of Best Western properties. We are a base level Best Western; offering a complimentary Continental Breakfast. The next level of Best Western properties would offer the scrambled eggs, breakfast meats, additional breakfast items - the items you were expecting. Certainly hope you will return to us next time you return to the Harbor Springs area. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great hotwl"

5
05/06/2017

Great hote free breakfast nice area great rate would recommend to anyone! Pool was nice staff was great short drive to petoskey and charlivioix and the odawa casino. Will definitely be back to this hotel for sure!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Yahoo! Looks like we received top marks during your stay! Thank you so much for your kind words, they have made our day! Many guests stay with us because we are a hub to all events in Harbor Springs, Cross Village, Mackinaw City, Mackinac Island, Petoskey and Charlevoix. Lot's of fun had by all! Please feel free to call us directly when ready to make your return reservation! See you soon!

"Surprised and pleased"

5
31/05/2017

This Best western has been recently renovated and is very attractive and comfortable. The hotel staff are excellent and very welcoming and helpful. We would definitely recommend this Best Western to anyone planning to stay in the area.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for your wonderful survey for Best Western of Harbor Springs! We have a fantastic staff, of whom all are motivated to ensure guest satisfaction. Several have been on staff for over 15 years each. Our newest full time front desk clerk just celebrated six years of employment with us. Yes, it's hard work, but our staff, from front desk staff, breakfast staff and housekeeping staff are all dedicated to your happiness. Please give us a call when you are ready to return to the Harbor Springs area. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"AWESOME STAY"

5
30/05/2017

Everyone from the front desk to the cleaning crew was amazing. They were very happy, cheerful and helpful. Because we had a late check in they even kept the pool area open late for us. The pool and hot tub were amazing. We can't wait till we can return for another stay. Thanks again to Mike the manger and to Sandy at the front desk and to the rest of the staff for an awesome time.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for your wonderful words of praise for Best Western of Harbor Springs! Your words make us so happy! When ready to return to the Harbor Springs area, please feel free to call us directly to make your guest room reservation(s). Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Excellent value, beautifully remodeled property!"

5
30/05/2017

Mackinaw Island vacation but stayed here based on recommendations of others! Wonderfull property, very tastefully remodeled. Beyond clean, spotless throughout the room and hotel. We would definitely stay here again!

"This place is amazing!"

5
29/05/2017

This place was everything great that you've read here already. We checked in kind of late - Around 9PM and Sandy was amazing. We spent about 20 minutes chatting about various items and she was very thorough in info about the area as well as any questions we had. We arrived on motorcycles and she gave us extra small towels to wipe off the bikes if we'd like which has never happened. The room was REALLY nice and really clean. I travel for work and this was close to a newer Marriott room but 1/3 the cost! Very comfy bed and pillows and the room was recently remodeled. Sandy also mentioned that we should talk to Mike about a "motorcycle" wash station that he sets up but she wasnt sure if it was too early in the season for that, but sure enough, in the morning I chatted with Mike and he had it setup in about 30 minutes. Soap, a couple different brushes, a bucket and a few towels with a hose and we were cleaning our dirty bikes (it rained the day before.) Breakfast was small(er) but very good. Waffles, cereal, OJ, coffee, Danishes and a couple breakfast sandwiches. All in all I plan to stay here again. Mike and Sandy made this place feel like home!

"Great Stay"

5
24/05/2017

We spent two nights at this hotel. Hotel had recently been remodeled. Room was very nice and clean. Staff went out of their way to offer suggestions of local activities and restaurants. Will definitely be back.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
So glad you enjoyed your stay at Best Western of Harbor Springs! We have just completed a total renovation project in which every area of our property has been touched. Our guests have greatly enjoyed the outcome. Glad you found our staff to be helpful - they are one of our greatest assets! Please call us directly when you are ready to return to the Best Western of Harbor Springs!

"Nice place to sTleep"

5
23/05/2017

This was a place needed to attend a local event. It filled the purpose perfectly with clean room, comfortable bed and good location. In addition the staff was friendly and helpful with directions and recommendations for restaurants.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for the Best Western of Harbor Springs! So glad you found your guest room to be clean and comfortable and our staff to be friendly and helpful. When ready to return to Harbor Springs, call us directly to make your reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great service and location"

5
19/05/2017

Wow, great service. We checked in with bikes on a rack behind our vehicle and the manager moved us to a room with better parking to keep the bikes out of the traffic lane, to a lovely king bed room. Super helpful and welcoming. Other arrival staff was helpful and fun to talk to, highly recommend!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for your kind words! Our bicycle guest numbers have increased over the last few years. We have learned what is important to them and how to make their stay with us enjoyable and comfortable. So glad you enjoyed your stay and look forward to welcoming you back to the Best Western of Harbor Springs!

"Business Trip"

5
08/05/2017

Everything was spot on service cleanliness breakfast choice internet front desk easy check in and out I would highly recommend this Best Western. Very friendly staff called room to mKe sure was ok and if I needed anything

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for your kind words and for taking time out of your day to complete a survey for the Best Western of Harbor Springs! Business travel can be monotonous. So glad we were a bright spot in your work travels. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Convenient location"

5
06/05/2017

First time staying here. Very convenient to Petoskey, Harbor Springs, Boyne Highlands. Lots to do close by. Newly remodeled rooms, very comfortable rooms and s nice selection for breakfast. Will return again to this location next year.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for you kind words! We are very proud of our property and are very glad you enjoyed your stay with us while in Harbor Springs! Be sure to give us a call when you are ready to book reservations for your return visit. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Lovely staff- wonderful stay!"

5
06/05/2017

When we checked in we were met by Sandy. She checked us in and was the most friendly, personable, and knowledgeable about the area lady I have met in some time. She was a joy to encounter after such a long drive. The room was nice, clean, and just what we were looking for for a quiet weekend getaway.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! Sandy was born and raised in Harbor Springs and very proud to tell folks, visiting our area, all about scenic drives, wonderful restaurants and fun points of interest. Northern Michigan is very unique and as a visitor, you may not know what's fun and available in season, just by logging into your computer. So glad Sandy was able to make your visit to Harbor Springs an enjoyable one! Be sure to give us a call when you are ready to return. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Ownership That Obviously Cares"

4
01/05/2017

I have never been a fan of Best Westerns but this one is excellent. The rooms are large and the beds are comfortable. Staff called after we got into the room to make sure that everything was ok. The included breakfast is more than what I think of as continental with a waffle maker, hardboiled eggs and yogurt bowl ingredients. My only criticism is that strident Fox News was playing on the TV in the breakfast room each morning.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
We are so glad you are a Best Western fan! Certainly hope you are signed up as a Best Western Reward Member. Thank you for taking time out of your busy day to complete a survey for the Best Western of Harbor Springs! When you are ready to return, please call us directly and we'll get you all set up with a new reservation. Looking forward to welcoming you back!

"BEST Western"

5
26/04/2017

Fantastic Hotel & Staff. Clean, comfortable, great location. Great upscale coffee makers in rooms. Bigger than usual mini-fridges. Great location. Owner & Staff clearly care about the hotel & their customers. I tell everyone going into Northern Michigan to stay there if they are in the area.

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you so much for your kind words! Always wonderful to have guests who have enjoyed their stay at Best Western of Harbor Springs! Believe it or not, we receive lots of comments regarding the new mini-fridges - so much more room! Come back and see us soon!

"First class room and amenities"

5
25/04/2017

First the room greatly exceeded my expectations.The rom had a keurig coffee maker,WOW! The king bed was really comfortable. The staff we dealt with very friendly and accommodating.The complimentary breakfast included a waffle maker, selection of cereal, breads,rolls, juice and of course coffee and teas. Even though, we were near the road, the room was quiet.Needless to say the housekeeping was immaculate. The only criticism I have is the water, although warm, could have been a little hotter. More towel hangers would have been added. Overall it was an awesome stay. I am an airline pilot and have stayed in hundreds of rooms over my 38 + years and I must say this property was stunningly overwhelming for a Best Western, which in my mind puts Best Western up the scale of a Doubketree or MARRIOTT property. Enjoy this motel it will surprise you and Inam sure you would return when in the Northern lower area of Michigan! Also, a beautiful indoor pool.

"Best Western is the Best!"

5
22/04/2017

My husband and I have stayed at almost all of the hotels in Petoskey. We prefer the Best Western hotel in Harbor Springs. You can always expect the accommodations to be clean and the staff to be friendly. We have never had a problem at this hotel.

"Beautifully remodeled rooms!"

5
16/04/2017

Jetted tub, refrigerator and microwave in the room. Comfortable bed, parking right outside my door. Off the beaten path a bit (not too much traffic) but close to everything you want to see in the area! Wonderful place to stay. Breakfast was a little blah but most hotel free breakfasts are!

Mike and Lora E, General Manager at Best Western Of Harbor Springs, responded to this review
Thank you for your kind comments regarding Best Western of Harbor Springs! So glad you found your guest room to be clean and comfortable. Guests will find, in most cases, that once the sun goes down, the passing traffic slows down and it's pretty quiet on property. When you are ready to book your return reservation, please call us directly. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Room was updated, clean, and maintained."

4
14/04/2017

I stayed here for a single night with my son for a one day ski trip. The staff was very friendly. The rooms are accessed from the parking lot. It was a REALLY cold day so walking outside to get to the breakfast area, and the pool had we used it, was NOT fun. So keep that in mind if you are staying. The breakfast room was nice, and it was clean. I had wished they had more selection such as sausage, eggs, etc. They had pre-packed breakfast sandwiches, and the typical continental layout. I would stay here again for a night or two, as it is really close to Nubs! But, I think I would look around too for someplace indoors with a better breakfast. I certainly felt that I got my money's worth.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you and your son enjoyed your stay while skiing at nearby Nubs Nob. Many guests find our location convenient while skiing, sight seeing Harbor Springs, Cross Village, Mackinaw City, Mackinac Island, Petoskey and Charlevoix. We seem to be at the hub of all activities! Thank you very much for your comments regarding breakfast; we do keeping guest comments in mind when making changes/decisions regarding amenities.

"Best Western"

5
09/04/2017

Excellent hotel. Very friendly/helpful staff. Rooms clean and comfortable. Would definitely recommend this hotel. Great location. The price is right, the rooms are clean, pool clean and nice. Area for kids to play.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! Your kind words are music to our ears! Our staff works hard to ensure cleanliness, security and friendliness for each and every one of our guests. Next time you stay in the Harbor Springs and Petoskey area, call us directly to make your return reservations with us. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Best Western's Corporate - not customer oriented!"

3
06/04/2017

Best Western has changed their logo and their ability to allow their locations to be comfortable. I have stayed at the BW of Harbor Springs for almost 30 years now. Owners are great!!!! Corporate, shame on you!!!! Corporate forced owners to remove a table and 2 chairs from rooms and replace with 1 small chair with a foot-stool the size of 2 shoe boxes taped together side-by-side. How many people sit on shoe boxes tie their shoes? ZERO! Now imagine 1 chair for a 2 person room? Especially one with an indoor Jacuzzi? Not very romantic? Shame shame shame on BW Corporate. It's all about the $$$ and not customer's experience! The Harbor Springs hotel relies on tourism (skiing and site-seeing) and Corporate just took away part of its comfort, hospitality, and style.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
We thank you for your 30 years of loyalty to Best Western of Harbor Springs!! Welcoming guests, like you, year after year, is more like welcoming family into our home. A bond is developed over the years. We watch your children grow and you watch changes and improvements made to our property. The Best Western Design Team has worked with us in renovating and updating our guest rooms, lobby, breakfast room and pool house over the last four years. We have worked together to develop a cohesive look and comfort level. Yes, there are certain requirements we must meet and cannot change. But we think our guests will enjoy the updates. We are in the final phase of our interior renovations - we can see the light at the end of the tunnel! Please plan to return to us next time you are staying in the area, maybe another of our guest rooms will meet your comfort needs. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great Affordable Motel"

5
26/03/2017

Rooms very new, pleasant spotless decor. Nice Green Mountain Keurig coffeemaker in room. Fabulous included breakfast with DIY make your own waffles, cereal, oatmeal, hard boiled eggs, assorted breads/pastries/yogurt & coffee/tea/juice from 7-10. Our room had comfortable plus size mini fridge, 2 queen beds, table & 2 chairs plus desk/chair. Fast wifi. Very convenient to Harbor Springs, Petoskey attractions. Can't beat the value for the price! Would stay again for sure.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
So glad you enjoyed your stay with us at Best Western of Harbor Springs! Have just started our final phase of renovations on property. By mid May, early June, the South wing of guest rooms, in addition to the coin laundry and fitness room, will be completed and the entire property will be updated and meet Best Western's standards. What a great feeling to know we have a fabulous property of 50 guest rooms to offer our guests. Thank you for all of your kind words. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great Motel with a Fantastic Location for Cyclists!"

5
24/03/2017

Great motel with friendly workers! The rooms were recently renovated and look very modern and neat. Love the updated, tiled shower! The continental breakfast is good, make your own waffles are always a hit. There is also a nice pool area for the kids. The motel is in a great location for snow skiing, cycling, and sightseeing. For cyclists- The Little Traverse Wheelway is right behind the motel, and there is an area at the motel for bicycle storage. The Little Traverse Wheelway is absolutely beautiful. It runs through Bay Village, Petoskey, Bay Harbor, and Charlevoix. The Best Western is in a great location for using the Wheelway.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
So glad you enjoyed your stay at Best Western of Harbor Springs! Your are correct, our location is great for guests visiting Harbor Springs, Petoskey, Cross Village, Mackinac Island and Charlevoix. The Wheelway Bike Path, between Harbor Springs and Charlevoix is extremely popular for cyclists, walkers, rollerbladers and dog walkers. Much of the Wheelway runs along Little Traverse Bay. Certainly hope you will be returning to the Harbor Springs area soon.

"SKI TRIP"

5
20/03/2017

Stayed for one night after skiing Boyne Highlands and before heading to Nubs the following day. I must say, if you do not mind the fact that this is a motel (exterior corridors) it is a rather nice place. All common areas and the room appear to have been recently renovated. The room was much nicer than the one we had the night before at Boyne. Super clean and really I could not find anything to complain about. After staying at the HIE, Hampton, Boyne and Apple Tree over the past few years I would suggest this just might be the best place to stay in the Petoskey area.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
We are so glad you enjoyed your stay at Best Western of Harbor Springs! Your kind words are music to our ears! Thank you! So glad you enjoyed our newly renovated guest rooms! Please be sure to call us directly when ready to make a new reservation. Looking forward to welcoming you back to Best Western of Harbor Springs!

"Amazing staff and Services"

5
21/11/2016

Every thing you could possibly want or need is available in a moment's notice from these accommodating people. LOVE the Best Western in Harbor Springs. In addition it is nicely located close to any activity, but not in a busy area.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! Your words are music to our ears! Our staff works hard to offer a clean, friendly and secure property for our guests to enjoy. You're right, our location is great for sightseeing! Just a short jaunt to Harbor Springs, Cross Village, Mackinaw City, Petoskey and Charlevoix! Please call us directly when you are ready to make your next reservation at the Best Western of Harbor Springs!

"Home away from home"

5
14/11/2016

I spent three months on a project in Harbor Springs, MI and stayed at the Best Western there. Mike and his staff helped make my stay more enjoyable and less stressful while I was away from home. Sandy and the rest of the desk staff were always ready to offer suggestions on where to go to eat or just relax. Their knowledge about the area was superb and suggestions always spot on.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
So glad you found your three months with us enjoyable. We love having long term guests. We get to know them and they get to know us and the area. There are so many things in the area to keep guests busy and entertained. Please call us directly if we may help setting up your next reservation at the Best Western of Harbor Springs!

"Beautiful and Clean Best Western Harbor Springs!"

5
07/11/2016

My sister and I were immediately impressed with the beauty and cleanliness of this hotel. The staff were amazing, so very nice. The location is perfect, very close to the scenic Tunnel of Trees drive and to Petoskey. The pool and hot tub area was incredibly clean and the hot tub did not have that strong chemical smell that burns your eyes just walking near it. IT WAS FANTASTIC. It was large and deep, with just the right height for sitting. WELL DONE! We will come back next year for sure. The breakfast was great and again, very clean kitchen area. The owners have done some wonderful updates!

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
We are so happy you and your sister enjoyed your stay at Best Western of Harbor Springs! Also, thank you for completing a survey for our property. Your survey will be helpful for folks trying to decide where to stay next time they are in the Harbor Springs and Petoskey area. Looking forward to welcoming you and your sister next year. Be sure to call us directly to set up your reservation. Thank you!

"Very clean with professional staff"

5
07/11/2016

I have stayed at this best Western twice now and it is always clean and comfortable. The hotel has vary comfortable beds. the location is also very convenient to both Petoskey and Harbor Springs and the bike paths.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! We appreciate you being a returning guest. We have guests we have been welcoming back for thirty years! Kind of like welcoming family into our home. Looking forward to welcoming you back again.

"Great place to stay"

5
31/10/2016

Very clean and updated rooms. All seem to be brand new. Suites are amazing and worth the cost for a few nights of "feeling at home." I would recommend this hotel to everyone planning on going to the area

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! So glad you enjoyed your stay. Certainly hope you will return soon. Looking forward to your return.

"Fall colors and great room!"

5
29/10/2016

We stayed at the Best Western of Harbor Springs. Surprised to find such clean modern bathrooms. Obviously recently redecorated. While there was not a bar/restaurant in the hotel, we were given great recommendations. Would recommend.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for the glowing survey for Best Western of Harbor Springs! So glad you enjoyed your stay. Every year, a different portion of the property is designated for renovation. This is necessary to keep up to date and meet our guest's requirements for a clean, friendly and safe experience. Certainly hope you will return soon!

"Great Accomodations"

5
28/10/2016

We have stayed here on several occasions when we visit northern Michigan. It is one of the best motels in the area, especially for the value. Each time we have stayed there, improvements have been made to keep it very up to date. The rooms are always spotless, linens are always fresh and like new and the beds are comfy. The pool area is pristine with the cleanest hot tub I've ever seen, consistently. The breakfast area again shines with cleanliness. There is a nice variety of offerings to start your day off right. The grounds are well kept and beautiful year round. This is a great place to stay to visit all of the great attractions in the area, including The Tunnel of Trees, Mackinac Island, Cross Village, Petoskey, Charlevoix, and the Boynes. Can't wait until next time!

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time to complete a survey for the Best Western of Harbor Springs! What a great review! Your words are music to our ears! We are so happy you enjoyed your stay and have returned year after year! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great place to stay"

5
25/10/2016

Stayed at this hotel (room 131 and 132) in October. Great quiet rooms with a very helpful and nice staff. The rooms have been renovated and were very nice. Nice job on the bathrooms. They were updated and very modern. The showers were fantastic! They were a walk-in shower no tub. So for families with small children you may want to make note. Keurig coffee maker in the rooms, which was a nice touch. Highly recommend staying at this hotel.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you found our staff friendly and the renovated rooms comfortable. All but four of our guest rooms have walk-in showers. We decided to keep four guest rooms with a shower/tub combination for guests preferring a tub and families with small children. When making reservations, please let us know your preference and we will do our best to accommodate. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Tunnel of trees"

5
22/10/2016

We stayed in one of there suites. It was fantastic fireplace, complete kitchen and two full bathrooms. Very convenient to the Tunnel of Trees. Very friendly staff. We would definitely stay there again!!!!

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! So glad you enjoyed your stay! Our suites are very popular due to the space, full kitchen, dining area and living room. Best amenity is the wood burning fireplace - and we supply the wood. Looking forward to welcoming you back soon!

"Had a wonderful stay here"

5
21/10/2016

We were looking to do some biking and color touring in northern Michigan. This hotel is in a perfect spot close to everything we wanted and yet outside of the hustle and bustle of a tourist town. It is all one level and we were able to park right at our door, which allowed us to keep an eye on the car and our bikes! Price was a bit higher than we like to pay, but considering the area and the Fall Color Season rates were in effect everywhere, it was not out of line. Especially for such a modern, clean, and well kept property. Great Job folks!!

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for the Best Western of Harbor Springs! So glad you enjoyed your stay with us! You picked a great time to bike through Northern Michigan for color season! Many cyclists stay with us because we are right on the Wheel Way, which is a paved bicycle path from Harbor Springs to Charlevoix. Many parts of the trail are along Little Traverse Bay - very beautiful year round! Hope you will return again soon.

"Great stay"

5
19/10/2016

This motel is a good example of why we choose Best Western whenever possible on a road trip. Check-in staff very friendly and helpful. The room was up to date and very clean. The bed was very comfortable. The location was great for a fall color tour. Highly recommend.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! So glad you enjoyed your stay with us! This is music to our ears! Also great to hear you are a regular Best Western guest. Certainly hope you are a Best Western Rewards Member. If so, you can earn points every time you stay at a Best Western and your points will never expire. Your points may be used toward future stays at any Best Western, toward Airline Miles, or to purchase gift cards. We love our Best Western Rewards members and appreciate their loyalty! Looking forward to welcoming you back soon to the Best Western of Harbor Springs!

"Beautiful area friendly people"

4
17/10/2016

The hotel was decent for the cost. We booked through Priceline, which saved a lot of money, but in doing so, the hotel management treated us a bit as second class. Did not mind too much was not there for the hotel. The shoreline is incredible. Visited the towns of Harbor Springs, Petoskey, Bay Harbor and Charlevoix. Each quaint town was enjoyable. Petoskey Brewery had a fantastic hamburger with an olive spread. Mustang Salley's in Harbor Springs had one of the best breakfast dishes (incl smoked salmon) "i've ever had. Original Pancake House in Bay Harbor was great as well, plus it is a nice area with some nice upscale shopping. Can not with to head up there again and again. People are very friendly.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for completing a survey for the Best Western of Harbor Springs! Certainly glad you enjoyed your stay in Northern Michigan. I am surprised and sorry to hear you felt "a bit second class" because you booked your guest room through Priceline.com. We serve many guests who book through Priceline, Expedia, Travelocity, and several similar third party booking agencies and this is the first time I have heard this comment. I would be very interested in hearing from you regarding this issue. Please feel free to contact me at 231.347.9050. Situations like this can always be used as a training tool. Thank you! Certainly hope to hear from you and hope you will give us another oppertunity to bowl you over with stellar customer service. Regards! Mike, General Manager

"Amazing"

5
17/10/2016

The room was clean and updated, I like that the rooms were directly to the outdoors. The shower was pleasant and breakfast was good. I would stay here again. It is in a decent location if you are looking to see beautiful scenery.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! So glad you enjoyed your stay! Many guests use our location as a hub when visiting Harbor Springs, Cross Village, Mackinac Island, Petoskey and Charlevoix. Looking forward to your return.

"Renovated rooms"

4
16/10/2016

My husband and I recently stayed here so we could see the fall colors. Front desk staff was wonderful at check in. They even called the room once we settled in to see if everything was to our liking. The room was spacious and recently updated. New carpet, tile and bathroom fixtures. Location is perfect for visiting the Petoskey area. Plenty of parking.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! Thank you for your kind words. We are very happy you enjoyed your stay with us. The renovations have taken time, but have been well worth it. You're right, many guests use our property as a hub while visiting Petoskey, Mackinac Island, Charlevoix and Harbor Springs; we are in the middle of everything in North West Michigan. Certainly hope you will return. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Delightful interlude."

5
15/10/2016

Clean. Comfortable. Generous room size. Friendly, efficient staff. Great location between Petoskey and Harbor Springs. This will now be our go-to place to stay. Usual but tasty breakfast choices available in a nice breakfast room.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So very glad you enjoyed your stay! Your comments have made our day! Thank you! Call us directly when making arrangements to return to Harbor Springs! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Visiting relatives and color tour"

5
13/10/2016

We had a very good experience with this motel. Front desk, breakfast people and ladies that clean were all very friendly. Also talked to the owner. Always a very nice and convenient place to stay. Breakfast could have offered eggs, bacon or other meat . Also the breakfast area is very small and crowded during the breakfast time.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay! Your words are music to our ears! We have made note of your comments regarding breakfast. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great family run hotel"

5
10/10/2016

Have used this hotel before when we are in this area and we highly recommend them. Very nice rooms, especially remodeled bathrooms, loved the walk-in shower. Indoor pool/hot tub are great. Close to restaurants, Petoskey State Park, short drive to Mackinaw City, etc.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for returning to Best Western of Harbor Springs! So glad you enjoy the renovations - especially the new bathrooms with walk-in showers! Please return again - new furniture is still expected. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great customer service and location"

5
10/10/2016

The hotel was nice and the service was even better. It is in a great location to the tunnel of trees and Petosky. I would recommend this also for those that have difficulty walking as you can pull right up to the rooms.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for completing a survey for Best Western of Harbor Springs! So glad you enjoyed your stay! Our staff works hard to ensure our guests have a friendly, clean and secure stay. Certainly hope you will return in the future!

"Good deal, good crew"

5
09/10/2016

Pleasant staff at this budget motel in an area where you won't find many budget motels. I got mine through Price line for $65/night midweek early October. Standard free continental breakfast , clean room with walk-in shower, nice pool and hot tub.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay and found it a good value. Looking forward to welcoming you back in the future.

"Enjoyed stay"

4
06/10/2016

Very nice motel. Friendly staff. Nicely located between Petoskey and Harbor Springs. Nicely located close to the bike and running path. Easy to find. Staff was helpful in recommending places to eat with some history of the places.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for your wonderful survey for Best Western of Harbor Springs! So glad you enjoyed your stay! You are right, there are many things to do in the Harbor Springs and Petoskey area. Lots of wonderful restaurants to explore - if anyone leaves hungry, it's not our fault... There is a plethora of hiking trails, bicycle trails and nature preserves at all levels of experience. Certainly hope you will return soon. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Above and beyond great experience"

5
05/10/2016

for a hotel/motel in the this price range, I think we got more than friendly service and sincere, special efforts to create a great experience. Missing items in the room were brought to us quickly. check out was easy and happy. cleanliness superb. Breakfast was done well for what it was.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! So glad we exceeded your expectations during your stay! Your words are music to our ears! Be sure to call us directly when reserving a room for your return visit to Harbor Springs! Looking forward to welcoming you back to Best Western of Harbor Springs!

"Surprise, suprise!"

5
04/10/2016

What a treat! Clean. Modern. Affordable. My only complaint was that the bed was a bit soft, but this is personal preference. Everything else was perfect! It is close to M119 and perfectly located between Petoskey and Harbor Springs.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for completing a survey for Best Western of Harbor Springs! So glad you enjoyed your stay! We strive for all our guests to be as happy with their stay as you are. Be sure to call us directly when making reservations for your return trip to the Harbor Springs area. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Golf Trip"

5
29/09/2016

Best Hotel for the money in the Petosky/Harbor Springs area. My go to hotel when we golf Bay Harbor and Boyne. We come from Tampa Florida and I never look to stay at any other hotels. Rooms are remodeled and clean. Very convenient location.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time to complete a survey for Best Western of Harbor Springs! First of all, THANK YOU for returning! It is music to our ears that you have returned and that you enjoyed the renovations which have been completed thus far! Looking forward to welcoming you back to Best Western of Harbor Springs next year! Once again, Thank you!

"Planning a return visit"

5
21/09/2016

My friend and I plan an annual weekend for a home tour in the Petoskey area. Normally we stay at other prominent hotels. Since all of the hotels in the area were booked, we tried the BW of Harbor Springs. I'm so glad we did! Everything was well organized from the check-in to the breakfast. The room was clean with a great deal of space. I will definitely stay again next year.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Miss Debbie! Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay and we met your needs while visiting the Harbor Springs area. Certainly hope you will return once again, for next year's home tour. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Right next to a small airport and about 2 miles from state park"

4
21/09/2016

We drove on past Petoskey and stayed overnight at another Best Western right between Petoskey and Harbor Springs. Very interesting observation = there appears to be a paved walking / bike trail all the way between Charlevoix and Harbor springs (good 25 miles). Best Western of Harbor Springs (very nice accommodations with a Jacuzzi in our room). Neat thing about both yesterday's Best Western and this one is everything is brand new and well appointed. The only down side for the pool at this location is they do not allow any liquid refreshments in the pool area. Giving this place a 4 hinge rating (scale of 1-5).

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time to complete your survey for Best Western of Harbor Springs! Thank you for your kind words. The bike path from Harbor Springs to Charlevoix is called the Wheelway, following the old railroad tracks along the coastline; and is open to persons riding bicycles, runners, dog walkers, rollerbladers, but no motorized vehicles. The trip from Harbor Springs to Charlevoix is 35 miles. What a beautiful view!! We do not allow food/beverages in the pool house in order to keep the area clean and the pH correct in the pool and hot tub. If you had seen what we have seen you would most likely feel the same way. Certainly hope you will return to us once again. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"A Best Western Boutique"

5
21/09/2016

A gem in Harbor Springs. Very clean rooms and grounds. very friendly staff. Family owned and operated. Owners are on site daily and want to make your stay comfortable and enjoyable. I recently stayed here while on business. Can't say enough about this property.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your stay. Yes, having "hands on" managers/owners on property makes a huge difference in keeping things running smoothly on property. Not only for our guests, but also, for all employees, maintenance and vendors. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Surprise"

5
18/09/2016

Excellent staff, clean everywhere, pleasant experience ! Situated conveniently close to many points of interest in the area of Upper Michigan. Mackinac Island , Cross Village, Petoskey and very good restaurants. Enjoy !

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete an absolutely fabulous survey for Best Western of Harbor Springs! Your words are music to our ears! Certainly hope potential guests are reading your words! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Nice room, terrible desk help"

3
15/09/2016

Making the reservation was okay. We were lied to right away because we mentioned that we would be getting there later because we got out of work at 5pm and the front desk lady said "Well you better not be too late because our office is not 24 hours, we close the office at midnight". Her operating hours obviously because when we did check in around 9:30pm the a different front desk girl said if we had any questions they were open until 2am. Then the conference that my finance was at was running later than expected so I called the front desk and asked if it was possible to check out later and the first desk help lady we made reservations with said " The best I can do is noon because I have people waiting for that room" but it was super degrading the way she said it. Terrible customer service. Spend your money elsewhere where they value you like a paying guest and not an inconvenience. Other than the front desk worker, the room was clean and the bathroom was updated. The breakfast was okay too.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your day to complete at survey for the Best Western of Harbor Springs. I am sorry you feel you did not receive good customer service in your dealings with our property. As you have hit on several points of interest, I would like to suggest you call our office at 231.347.9050, and ask to speak directly with me regarding these issues. Your input is very important. I look forward to hearing from you. Regards, Mike, General Manager.

"Can't wait to get back!"

5
10/09/2016

Best stay experience, period. Staff is excellent, room was perfect, view was amazing, pool as sparkling, clean, clean, clean, the best! Did I say that? Yes! St. Ignace is a working port town and very historical.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
This survey is not for the Best Western of Harbor Springs. I believe it is for the Best Western in St. Ignace, Michigan.

"Harbor Springs MI."

4
06/09/2016

the Best Western on a holiday weekend was very hospitable and Clean Clean Clean. the location was easy to find .the Breakfast was fresh and available early at 6 AM . the parking lot was new and landscape was well kept ,

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you found our property to your liking. Our staff works very hard to offer guests a clean, hospitable and secure property for our guests to enjoy. Please be sure to call us directly, to set up your reservation, next time you stay in the Harbor Springs area! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great Place!"

5
03/09/2016

We needed to stay a night after a golf tournament & this was the most reasonably priced option. We're glad we chose it! The room was spotless & very modern! The breakfast area was spotless & very updated as well! We are big fans of the homemade waffles offered at places we stay & they had a great little station complete with fresh blueberries! We will definitely stay here again next year!

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for the glowing survey for Best Western of Harbor Springs! So glad you enjoyed yours stay. Be sure to call us directly when you are ready to book a reservation for your next stay. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"A great value in the offseason but gouge fest in the summer!"

4
31/08/2016

I've stayed at this hotel twice in the past year, once by myself, and once with my fiancee. Both stays were booked through priceline and the prices I'm giving include everything. Both stays were during the week and not on a weekend. The first time, with my fiancee was great! It was March, 2016, and we just took a relaxing trip to northern Michigan to look at real estate. The room was very nice and comfortable, and even though its on a busy corner of 2 highways, the noise from the road at night was not that bad. We stayed 2 nights and the average price was about $60/night with all fees and taxes included. The 2nd time I was by myself in mid-may 2016 and though the room wasnt as nice and was closer to the road, the noise was still not a problem. The cost that time was $68. Still very reasonable. I stopped in on a Monday night in early August just to see what they were charging and they quoted me a price of $180!! I'll go out and buy a tent and sleeping bag and stay at a State Park before I pay that much for one night in an above-average hotel!! At least I get to keep what I bought afterwards. They told me "this is the going rate!" Yeah for suckers! Anyways, this is very common among the hotels in northern Michigan. I then proceeded to drive to Gaylord and got a nice room at the Baymont Inn for <$100. Lesson learned. This is a nice place and the pool and hot tub and breakfast are a great value, and if you like paying through the nose you can stay here in summertime too! PS: If you get Carol at the desk, she is very friendly and helpful.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs. Also, thank you so much for returning again; we appreciate your business. Yes, off season room rates, March and mid-May, are lower than ski season and summer season. Off season rates begin after the ski hills close for the season and are low to entice potential guests traveling through the area while we wait for the golf courses to open and for the ice in Little Traverse Bay to melt. Summer season is the busiest time of the year in Harbor Springs, Petoskey and Charlevoix and is reflected in hotel rates. We have a second off season between Fall Color Season and Ski Season starting up again. Guest room rate patterns are different in various regions of the state. Comparing one region to another is like comparing apples and oranges. Hope this helps explain why guest room rates change throughout the year and why rates may be vastly different from one region to another. Certainly hope you will return once again to the Best Western of Harbor Springs!

"Nice place to stay!"

5
28/08/2016

We went north to bike and stayed here. Very nice room that was clean. Good location as well. The area is busy In the summers. Would definitely stay here again. We had a king bed with jacuzzi. It was also quiet.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey - so glad you enjoyed your recent stay at Best Western of Harbor Springs! The guest rooms with a king bed and in room Jacuzzi are very popular rooms. Glad you enjoyed. Looking forward to welcoming you back to Best Western of Harbor Springs!

"Harbor Springs"

5
26/08/2016

Great place with owner on site wanting to make everything perfect. And they did. Close to Petoskey and all sporting sites. Would go back. Need 200 Characters so will keep writing. Hope this does it. Nope need more - - - Petoskey - is a nice area.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for your survey for Best Western of Harbor Springs! You are right, having the owner on property definitely affects what's happening on property; staffing, guest care and property upkeep. So glad you enjoyed your stay and hope you will return soon. Looking forward to welcoming you back to Best Western of Harbor Springs!

"Excellent customer service! "

5
12/08/2016

Very clean hotel with OUTSTANDING customer service! The continental breakfast also was great and exceeded my expectations! There was also a very good restaurant (Polish Kitchen) for dinner - within easy walking distance, and the hotel is a very short drive from all the good stuff in Harbor Springs.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for your wonderful survey for Best Western of Harbor Springs! Certainly glad you enjoyed your stay. I agree, Ziggy and his staff do a wonderful job at the Polish Kitchen, which is a local favorite. Many guests use our location as a hub while exploring Harbor Springs, Cross Village, Mackinac Island, Mackinaw City and Petoskey. When returning to the Harbor Springs area, please call us directly to set up your reservation. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Never Again!"

2
11/08/2016

The location is what we were looking for.....close to the Tunnel of Trees. Since we had a truck with a trailer (motorcycle inside), we chose this motel because of the large, open, flat parking lot. The staff was very accommodating with the parking and we had a clear view of the truck/trailer. We were absolutely gouged on the price of the room ($269) for the first night. Really......its an old motel room with a cheap remodel job. There were no shelves or anything to set things on in the shower. The hot tub does not have grab bars and is very dangerous to get in and out of. The bedspread and carpet are dark and drab. You can see daylight through the door opening. The room did not have a warm feel to it at all. The room was SUCH a disappointment for what we paid. Honestly.....we paid the same amount for a posh historic room at the Island House on Mackinac Island. Shame on the "family owners" for gouging guests like that. There are plenty of other places to stay.....thank goodness!!

"Best Best Western"

5
10/08/2016

This is a family-owned facility and very well kept. Extremely clean and recently updated. We have stayed here for the past five years .Breakfast is standard hotel breakfast, well stocked. Employees are willing to fulfill requests promptly. All are friendly and willing to help make your stay pleasant.

"The first part of the name says it all!!!"

5
10/08/2016

We have stayed in a few Best Westerns in our travels, but this was absolutely the best one we have stayed in. The staff at the check-in counter were very polite and helpful, and the room was fantastic (especially the shower and the area of the bathroom sink. The bed was very comfortable, and we enjoyed walking on what looked like brand new carpeting. The room must has recently been renovated, because everything looked '"fresh" and clean !

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for your wonderful survey of the Best Western of Harbor Springs! I am so glad we met your needs for a clean and secure guest room and friendly service during your stay! In our world, that is a grand slam!!! Yes, we are in the process of renovating all of our guest rooms. Progress is on hold right now, but this fall, when things slow down a bit, new room furniture, bedspreads, curtains and light fixtures will arrive for installment in the north wing. Then we move on to the south wing. Next time you are staying in the Harbor Springs area, call us directly and we will do our best to reserve a room for you with all the finishing touches. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Excellent!!"

5
06/08/2016

This hotel was a great place to stay to explore the Harbour Springs area. The room and grounds were spotless. The staff are all very friendly and helpful. We enjoyed the pool and hot tub. The kids loved breakfast making waffles the fresh blueberries were a great touch.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you very much for taking time out of your busy day to complete a survey for the Best Western of Harbor Springs! Your words are music to our ears!! A grand slam!! We are so happy you enjoyed your stay with us and that we met all of your needs during your stay. A great deal of time and effort go into ensuring you have a clean, friendly and secure property for you and your family to enjoy. Please call us directly when booking a room for your next trip to the Harbor Springs area. Thanks again for your kind words. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Excellent Choice! "

5
03/08/2016

My husband and I stayed at this hotel while traveling on vacation. Positives: everything was new, rooms were large and clean, breakfast included, helpful and polite staff, keurig coffee maker, hairdryer that worked extremely well. Negatives: doesn't allow pets, need someplace to put soaps and things in the shower (only one tiny shelf). We would definitely stay here again!!

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to write a most excellent survey for Best Western of Harbor Springs! So glad you enjoyed our newly renovated guest rooms! New furniture, bedspreads and light fixtures will arrive this fall and then the North wing will be complete!! You are correct about that shelf in the shower-it's not very big at all. We at the Best Western of Harbor Springs are avid pet lovers, but we are a pet free property due to guest allergies, wear and tear on the guest rooms and messiness on the grounds - especially after spending great amounts of money in renovations to make everything new again. Please be sure to call us to make reservations, when you are ready to return Harbor Springs! Thank you again for your kind words. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great Value"

5
28/07/2016

We have stayed multiple times over the past few years and this is a great location and excellent value for Petoskey / Harbor Springs. Excellent, comfortable rooms; clean and neat property, great staff and located in the middle of all resort area activities. It's the only place we stay and I'm a Marriott and Hilton member.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for taking time out of your busy day to complete a survey for the Best Western of Harbor Springs! It is fantastic to find guests returning year after year! It makes our hearts sing! Our staff works very hard to offer you a clean, friendly and secure property to enjoy! It is good to know we are on the right path on the windy and twisty road in the hospitality industry. Certainly looking forward to welcoming you back to the Best Western of Harbor Springs!

"Decent stay and grounds"

3
24/07/2016

Not a bad place to stay. The pool looks nice, but we did not have a chance to swim. The staff is friendly. Make sure you make it to the breakfast on time! We arrived at 10:02 and they were locked up and lights off, not to friendly if you ask me in this department. They start cleaning rooms early, so be sure to leave your sign on your door to do not disturb. You can hear them knocking few doors away, so just weather the noise if you can. Try to stay in a room not facing the main road, too. If you call in advance you could probably get a deal, we called the day before, got a room, but very expensive for just an overnight.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time to complete a survey for Best Western of Harbor Springs! You are correct, reserving a guest room well in advance will ensure a much better rate than the day prior to arrival. Will also ensure you receive a room away from street side. Many of our guests make their reservation(s) a year in advance, taking advantage of our very best rates. Thank you also for your additional comments. Certainly hope you will return again. Please call us directly so we may try booking a guest room in another part of the property - more to your liking. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Outstanding"

5
22/07/2016

Easy to find with easy access in and out. VERY CLEAN, wonderful friendly staff. Great breakfast ,nice rooms & very quiet. Well kept grounds and the flowers were beautiful. I would recommend this to anyone heading to Harbor Springs .

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for your wonderful survey for Best Western of Harbor Springs! Your words are music to our ears! We work hard to ensure our guests have a clean and secure stay with good guest services. So glad we hit the mark!! We look forward to welcoming you back to the Best Western of Harbor Springs!

"Great hotel"

5
19/07/2016

This hotel is newly renovated and one of the best we have stayed in. The pool and hot tub are very nice and the laundry facilities were helpful, too. There is also a little playground for small children and a continental breakfast. My only wish is that there was more hot food for breakfast and that there was bathtub in the room instead of only a shower. While the shower was beautiful, it was difficult with a three year old who prefers the bathtub.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for your wonderful survey for Best Western of Harbor Springs! So glad you enjoyed your stay. Call us directly when booking your next reservation. All but four guest room bathrooms received brand new walk-in showers during our latest renovation. If a guest room with a bathtub is available for the duration of your stay, we would be happy to reserve it for you. We have made note of your comments regarding breakfast. Thank you. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Weekend getaway"

4
18/07/2016

Nice clean stay. Renovated room, comfortable bed with shower but no tub.Good location between petoskey and harbor springs. Friendly staff that was helpful in making suggestions for things to do or places to eat. Would definitely stay again.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time to fill out a great survey for Best Western of Harbor Springs! We are happy you enjoyed your stay with us. Looking forward to welcoming you back soon.

"Nice place but nothing special"

3
17/07/2016

After reading all the wonderful reviews, I probably expected more than I should have. Understand that this is a motel, not a hotel, one floor with doors opening to the outside. When traveling with younger kids, I'm not fond of this kind of setup, for safety reasons. That said, this is a nice, clean facility, recently renovated. We stayed in a double queen room with two queen beds and the room was a decent size. Beds were pretty comfy and the pillows were plush for a good night's sleep. Relatively quiet if you like to sleep in. The breakfast options were slim: two types of cereal, waffles, boiled eggs, breakfast sandwiches, muffins, coffee and juice. We ate there once because we couldn't fathom eating the same thing every day for 6 days. I think it's worth noting that this facility is located conveniently between Petoskey and Harbor Springs and convenient for day trips to Mackinac Island and other cool towns up north.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for taking time out of your busy day to complete a survey for the Best Western of Harbor Springs! I am glad we were able to offer you and your family a clean, secure and friendly property for your stay in Northern Michigan. I am sorry the layout of our property was not to your preference. Many families, baseball and soccer teams enjoy our property because there are no stairs to maneuver and there is a great deal of green space for children to run around and play. I have made note of your comments regarding breakfast - Thank you. Certainly hope you had a chance to enjoy breakfast at Turkey's, in downtown Harbor Springs. If not, I'm sure you will enjoy that restaurant's breakfast menu next time you are in town. Thanks again for your survey. Looking forward to welcoming your family back to the Best Western of Harbor Springs.

"Excellent Stay!"

5
10/07/2016

This hotel is a gem! Every aspect of our stay was excellent! The staff does an awesome job. Checkin and checkout was great! Hotel is spotless! Very clean and updated rooms, comfortable beds - my husband and I slept great! The breakfast is by far the best! We will definitely be staying here again. Everyone from the owner to the housekeeping staff made sure that everything was taken care of .

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for your most excellent survey for Best Western of Harbor Springs! Words like yours makes us happy to be in the hospitality industry!! So good to know our guests are happy with the big renovation, amenities and our level of customer service. When you are ready to return to beautiful Harbor Springs, please call us directly to make your reservation. Looking forward to welcoming you back to Best Western of Harbor Springs!

"Great stay in Harbor Springs/Petosky area"

5
04/07/2016

Traveling through to the Upper Peninsula and realized this would be about as far as we could go and would need to stop for the night. Decided to be hip and use the smart phone to look for reviews on Trip Advisor. The Best Western in Harbor Springs not only had great reviews, we could book through Trip Advisor and get a rate less than half the rate published elsewhere. Was our first time using the Trip Advisor online booking service, was easy to use and worked perfectly--even for a middle age lady using fingers on the phone from the passenger seat in the car bouncing down a bad road! The check-in process was quick and easy upon arrival, and the front desk staff spent over 30 minutes answering our questions about things to see and do in the area and in the U.P., and the best routes to get there. They even took time to check the weather forecast and advise modifications to our plans so that we'd have good weather for those activities that would require it. The breakfast area is a little small and cramped for the number of folks trying to use it at the same time, but all the guests patiently made it work. It had been listed as "continental breakfast" so I was pleasantly surprised to see there were some hot items as well--make your own waffles and a generous variety of breakfast sandwiches and breakfast burritos that could be microwaved. Our room itself was spotless and obviously recently updated, including a Keurig coffeemaker. Bathroom had a beautifully tiled walk-in shower (no tub) giving the room a more upscale feel. The entire property was very well-maintained and clean. You can't go wrong with staying here.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for your fabulous survey for Best Western of Harbor Springs! Your words are music to our ears! So glad making your reservation on line was easy and accurate. Thrilled you enjoyed the check-in process at the front desk. Also very happy you enjoyed your guest room. Much time and effort goes into keeping our property up to date. So it's good to know you enjoyed all aspects of your stay at Best Western of Harbor Springs! Looking forward to welcoming you back to the Best Western of Harbor Springs in the future.

"One night but wish we had more time!"

5
30/06/2016

Great place to stop and rest up and even neat a little. Super clean, very pleasant staff. The price was excellent for what we got which included amenities like pool, complimentary breakfast, fitness center and laundry. We picked up pizza from Pipers and got beer and wine from the General Store nearby and had a nice picnic in the large yard. There is ample space to run the kids around and a play set with swings. Hubbie ran on a path around the lake that has access right near the rooms. Would stay here again for sure!

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for taking time out of your busy day to write a glowing survey for Best Western of Harbor Springs! So glad you enjoyed your much too brief stay with us. Our location is great - just three miles from downtown Harbor Springs and eight miles from Petoskey. Young families enjoy our property due to all of the green space; broken up in different areas, the most popular swing set, indoor pool and hot tub, and the close viewing area of small jets/planes taking off and landing at the nearby airport. Next time your return, be sure to visit Pond Hill Farm. Your children will love it! Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Another Great Stay!"

5
29/06/2016

We stayed here last year and were so impressed that we made a return visit. It's even better! All of the rooms have been upgraded with new bathroom facilities, carpet and new furniture coming soon. The breakfast area has also been updated. The breakfast offerings are above the usual fare, from Jimmy Dean Breakfast sandwiches to fresh picked blueberries, and much more in between. The owner is unobtrusively present in the breakfast room, making sure each guest is comfortable and satisfied. The pool area is pristine; the hot tub one of the best ever. The grounds are lovely and well maintained. There are a variety of rooms to fit every need. You will be very pleased with this establishment!

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
We are so pleased you returned to Best Western of Harbor Springs and that you enjoy the renovations that have been done! A lot of time and effort has been put into this project and it's great to see our guests happy with the results. We look forward to your comments once our renovations are completed. Come back and see us soon!

"Great Place but could use a Breakfast upgrade."

4
28/06/2016

Extremely well maintained exterior and rooms. Very comfortable beds. Very clean. Kureg in the room so we had good coffee. My only disappointment was that the breakfast needs more hot selections. Waffle maker and microwave b'kfast sandwiches were about it. To their defense, it was advertised as continental breakfast and that's what we got. I still highlt recommend the place.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
We are very happy you enjoyed your stay at Best Western of Harbor Springs and thank you for taking time out of your busy day to complete a survey. Thank you very much for your comments regarding our breakfast. I would like to respond by letting you know all Best Westerns are not created equal. There are several levels of properties within the Best Western brand. Some properties are Base Level and have the most basic standards of lodging and amenities to meet. The next level is known a Plus Level and has more and higher end amenities offered. The very top level is the Premier Level - high end amenities in addition to conference centers, restaurants and lounges. Technically, the Best Western of Harbor Springs is a Base Level property, meeting all but a couple of the amenities requirements of a Plus Level Property. We have upgraded many of our amenities to meet the needs of the type of guests who visit our beautiful resort area. Breakfast is an area in which we struggle meeting our guest's expectations. Our Breakfast Room meets all requirements of a Base Level Best Western, even though we do not serve breakfast in our lobby. As you know, our Breakfast Room is not large enough to set up a true breakfast buffet with scrambled eggs, bacon, hash browns and such - as a Plus Level property would. Also, we do not have a restaurant kitchen on property - as a Premier Level property would. So, we do what we can do on a safe and consistent basis - a Continental Breakfast which is required of all Base Level properties. Please know we respond to guest comments regarding preference of products where we can. Once again, thank you very much for your comments and survey. We look forward to welcoming you back to the Best Western of Harbor Springs!

"Good location for Bike trail riders."

4
25/06/2016

Bike path runs around the back of the hotel, so you can enter from the property. The hotel is located so that if your a weekend rider you can take your time and ride comfortably at your own pace. We were novice bikers and had no problem going to Harbor Springs. Both Petoskey and Charevioux had rather challenging hill's on the return trips. But after a week of riding we learned how to navigate the hills easier.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
We have many cyclists stay at our property due to our close proximity to the Wheel Way and the Tunnel of Trees. The Wheel Way is a paved bicycle trail from Harbor Springs to Charlevoix. What a beautiful ride along the shores of Little Traverse Bay, following the same path as the old scenic railway cars of yesteryear! Your right, the ride back from Charlevoix and Petoskey can be very challenging. Several cycling clubs use our property as a hub while they bike up through the stunning Tunnel of Trees or up to Mackinaw City, where they hop on a ferry to Mackinac Island. We are happy you took part in one of the most beautiful attractions in the Little Traverse Bay region. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Updated, Clean and Spacious!"

5
22/06/2016

This was a slam dunk for me. Not having much knowledge of the hotel prior I was pleasantly surprised. The pictures did not do it justice. It was very nice and clean. Close to everything in either Petoskey or Harbor Springs. Love the area and will stay again.

"Great place to stay! "

5
21/06/2016

Family owned and run very well. Room had been nicely updated. Fridge and microwave was nice to have. Small gym and indoor pool was nice enough. Plenty of seating around the property to enjoy the beautiful summer days. Very convenient to the airport if you need access to it.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for your kind words. We are very happy you enjoyed your stay at Best Western of Harbor Springs! Our staff takes great pride in offering a clean and secure property for our guests. New room furniture, room lighting fixtures, curtains and bedding will arrive this fall capping off our current renovation project. It's been a busy project, but our guests are quite happy with the results - which makes it all worth while. Come see us again and let us know what you think of the completed project. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Outstanding"

5
17/06/2016

Best Western Harbor Springs is by far the best hotel/motel I have stayed at ever. The owners and employees are passionate about there work and property. I would highly recommend staying here while exploring Harbor Springs and surrounding area.

"very nice"

5
14/06/2016

staff very helpful and the room was recently updated and very clean bed was very comfortable would stay there again breakfast had waffles and jimmy dean sausages which were delicious also had a pool which looked very inviting but we did not bring our swimsuits

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for the wonderful survey for Best Western of Harbor Springs! Your words are music to our staff's ears! We all work very hard to ensure guest satisfaction in cleanliness, service and security. We look forward to welcoming you back to Best Western of Harbor Springs!

"Comfortable and convenient lodging"

5
11/06/2016

The location of this motel is perfect. It is equidistant between Petoskey and Harbor Springs and on the road to Mackinac Island. The rooms are clean and currently being remodeled. The bathroom in our unit had already been redone. The shower was very well- designed and safe. The staff and owners were pleasant. The lady at the desk gave us great touring and dining advice. Great place for staying while visiting northern Michigan.

"Clean "

5
02/06/2016

This is a family owned hotel. Exceptional place. The room we had booked had a large jetted tub and it was so clean. Had an indoor pool, breakfast and wifi. It is close to both Harbor Springs and Petoskey. I am sure you would enjoy you stay as we did.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank your for your wonderful survey for Best Western of Harbor Springs! It is our goal for all guests to experience our property as you have. Certainly hope you will return again soon!

"Weekend get away"

5
29/05/2016

Beautiful accommodations. Updated, modern and super clean. Nice pool, hot tub and workout room. Very friendly and helpful staff. Close to area attractions, bike path and Harbor Springs activities. Can't wait to plan a return trip. Will definitely recommend to friends and family.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for your wonderful review of Best Western of Harbor Springs! Our staff takes great pride in fulfilling guests' needs while away from home. So glad you enjoyed your stay with us as well as area attractions. Call us directly when reserving your guest room for your return trip to Harbor Springs! Looking forward to welcoming you back to Best Western of Harbor Springs!

"Nice economical place to stay near Harbor Springs!"

5
27/05/2016

If you are on a budget, but still value having a nice, clean hotel - - this is a great choice for Harbor Springs! - - Vacation rentals are very expensive in this area, so having this very nice Best Western available is a nice choice for budget-minded travelers. - - - We asked for a room around back (to avoid highway noise) and it was very quiet. - - Breakfast was nice, we enjoyed the sandwich. Met one of the owner's sons, very nice gentlemen. Would definitely stay again.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to complete a survey for Best Western of Harbor Springs! So glad you enjoyed your recent stay. We pride ourselves on being able to provide clean, friendly and secure lodgings for our guests. Certainly hope we will have an opportunity to welcome you back to Best Western of Harbor Springs!

"One of the best hotels I have stayed at"

5
27/05/2016

The rooms are impeccably clean. This property is top-notch, very well maintained. They just completed a renovation and are bringing in new furniture, not that it's needed. Spent time talking with the Manager, Mike, great guy. I highly recommend this property.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for your kind survey of Best Western of Harbor Springs! We are excited to have completed the first leg of this year's renovations. Guests have been very happy with the new guest room bathrooms and room layouts. In the autumn, new guest room furniture, curtains, bedspreads and lighting fixtures will arrive. Be sure to let us know what you think of the finished project. Looking forward to welcoming you back to Best Western of Harbor Springs!

"Best place to stay"

5
23/05/2016

The hotel is always great - the rooms are clean - the staff is helpful & friendly - pool & breakfast areas are outstanding. The recent remodel is another plus - the owner are always improving the property.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for returning to the Best Western of Harbor Springs and for the excellent survey! Your return is the highest compliment we could receive. The current renovation is coming along nicely. Have received many positive comments from guests as more and more guest rooms become available after renovation. Guests really like the new showers. Come back this fall and let us know what you think of the new guest room furniture and dressings. Looking forward to welcoming you back to Best Western of Harbor Springs!

"Very friendly staff!"

5
26/04/2016

We were totally thrilled with the service we received at this hotel. The staff was extremely helpful, and friendly. The hotel is being renovated, but it isn't a bother at all. Our room was newly renovated and is beautiful with many pillows, and a kuerig coffee maker. The towels were nice and thick and the bed was very comfortable. We met Michael, the manager who went out of his way to talk to us and welcome us to the hotel. I don't think I have ever felt so welcome as I did at this Best Western. It is extremely easy to get into your room because it is a hotel, so no stairs to take! The pool, and hot tub were fantastic. My favorite part was the well supplied continental breakfast. Make your own waffles, complete with fresh blueberries if desired, hard boiled eggs, and to my surprise, even gluten free cereal! Thank you for a very lovely stay at your hotel. I cannot wait to come back!

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for your most kind survey for Best Western of Harbor Springs! We are pleased you enjoyed your stay and we exceeded your expectations, even during an extensive renovation. I'm with you, the waffles are the best! They smell so good - with or without blueberries. Please return soon to see our completed current phase of renovation, which will showcase our updated guest rooms; from new bath design, new carpets, new furniture and décor. Scheduled completion of this phase is autumn, 2016. Looking forward to welcoming you back to the Best Western of Harbor Springs!

"Great hotel"

5
22/03/2016

It was extremely clean and the staff where great! It was an older building that was completely renovated with an outdoor entry but it is well decorated and spotless. It has a pool and whirlpool. It has a fitness centre that is currently being remodelled The breakfast area is spotless with a very good selection..

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for your wonderful survey of Best Western of Harbor Springs! Our staff takes great pride in offering our guests a friendly, clean and secure place to stay and play. Looking forward to welcoming you back!

"Great experience"

5
21/03/2016

Wonderful stay at a property in which the entire staff is totally engaged in making sure your stay meets your needs. From the time we checked in the staff was courteous and informative. They helped us with recommendations for dining experiences and how to be part of the crowd or avoid it if that is what we wanted to do.

"Great staff, location,property"

5
14/03/2016

Great stay at a convenient and renovated hotel. The rooms are large and updated, with Keurig coffee machines, new bathrooms, and flat screen televisions. Lots of pillow choices on comfortable beds. The staff are truly inviting, being friendly and efficient. This hotel is a good choice for solos, families, or anyone looking to stay in the Harbor Springs/Petoskey area. Close to all skiing, lakes, and public water access.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for taking time out of your busy day to write a wonderful survey for Best Western of Harbor Springs! We strive to improve our property on a regular basis, so our guests are comfortable and feel secure. We have started phase one of our most recent renovation projects. Currently in the process of updating each guest room bathroom and bringing our barrier free guest rooms up to current codes. This fall we expect new carpet and furniture to arrive for installation. You should see many updates when you return next ski season. Looking forward to welcoming you back to Best Western of Harbor Springs!

"Hidden gem!"

5
13/03/2016

This is a wonderful motel in a prime location for outdoor activities. The staff was super and the rooms were perfect for our needs--super clean and very comfy. The pool area is nice and the breakfast in morning was lite but met our needs. We will definitely be staying here again!

"Great location and value!!"

5
08/03/2016

For the price this is an excellent place to stay for the beauty that the entire area has to offer. The breakfast nook is small but grab what you need and head back to your room. i had to dress up though because it was chilly and you have to walk outside to get to breakfast and the pool. We are planning to stay here again. the ski resorts are close by and this hotel is a lot cheaper than staying there.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for your kind survey for Best Western of Harbor Springs! You are right, our location is only five minutes from Nubs Nob and Boyne Highlands ski resorts. The Boyne Mountain ski resort is only forty-five minutes south of us. The first flake of snow fills our property with skiers! Certainly hope you will join us again next ski season, or maybe this summer to play golf.

"Clean and affordable"

5
06/03/2016

If skiing in the Petosky area, this is a great location. Hotel is clean and affordable. The bed was very comfortable. The breakfast was good. Staff was helpful and curteous. They offered a ski discount when we mentioned we'd be skiing the next day. That was an added plus!

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for taking the time to write a wonderful review for the Best Western of Harbor Springs! To ensure our guests keep returning, our property is undergoing the first phase of renovations this spring. We have started replacing the bathrooms and bringing the barrier-free guest rooms up to current codes. This fall, guests will find new carpet and furniture in guest rooms. Watch for changes throughout the year!

"BEST WESTERN OF HARBOR SPRINGS"

5
20/02/2016

We stay at this motel each time we ski Nub's Nob... The hotel is 3 miles to the ski hills; its fairly priced; super clean; beautiful new pool and hot tub areas and the hotel staff are so polite and helpful to us! We will definitely stay there again this summer when we take our annually "Up North Trip"... Capt Jim

"A Gem Among Best Western Hotels"

5
13/02/2016

In its class, this establishment is among the best, if not the best, hotel at which we have stayed. The staff is marvelous, the rooms comfortable, and the amenities are top notch. We stay at this Harbor Springs Best Western, whenever we go skiing at Nubs Nob and Boyne Highlands. Our experience with this hotel spans a number of years, and they have diligently maintained the excellent quality of their property and services. Only regret is that we did not discover them sooner. Wish we had dis

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for taking time to write such an outstanding review for the Best Western of Harbor Springs! Our staff strives to offer consistent and friendly service to our guests. Your kind words are reward for all the hard work which goes into presenting Best Western of Harbor Springs in the best light possible. As any business owner will tell you, return guests/patrons/consumers are the bread and butter which keep our small businesses afloat. It is good to know that we are traveling down the correct path. Our wish is to welcome you and your family back for many years to come. Looking forward to your return.

"Fun family ski trip"

5
12/02/2016

This hotel lives up to the hype. Just minutes from Nubs Nob or Boyne Highlands, this place keeps the parents and kids happy while keeping prices in check. Breakfast was great, we used the pool and hot tub daily, and location location location!

"Favorite Hotel"

5
09/02/2016

Exceptional operation, squeaky clean, great staff and good value. Easy to find, central location for all seasonal activities. Ample parking ,easy room access with comfortable outside area. Fitness room and pool area are a favorite amenity.

"The best motel overall for the price in northern MI"

5
08/02/2016

We just stayed at this motel again for one night for our son's annual Nubs Nob ski race and again we are very satisfied. The staff our wonderful. The whole facility is very clean. The amenities for a motel and what we expect are very good - hairdryer, microwave, small fridge, soaps, plenty of towels, etc. My side of one of the double beds was uncomfortable this time...felt like a big dip under my back area. We did not report this as it was only the one night. Also, we had very noisy neighbors on one side late at night while we were going to bed (11:30pm) and after asking them twice to quiet down, we called the front desk and promptly heard their phone ring and they did quiet down somewhat. But we know that not the hotel's fault, it happens! We LOVE LOVE LOVE the service at their included continental breakfast. It's continental so we only expect so much but they have a plentiful supply of beverages, yogurts, waffle maker, fresh fruit, cereals incl. oatmeat, breads/bagels/yummy muffins, etc. They even have egg mcmuffin type sandwiches and breakfast burritos in the fridge you can heat up. We also like their pool/hot tub - it's very warm in there but great if you are swimming! I mentioned it's all very clean at this motel. The staff are all very nice, attentive and efficient. We can't say enough about this motel very near the ski resorts!

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for taking time to write such a great review, about Best Western of Harbor Springs, for all future travelers and skiers to read! We are excited you have returned year after year. With excellent ski conditions, our property has been full the last three weekends. I am sorry your sleep was interrupted, but glad you called to front desk so we could make matters better. When making your next reservation, please request a corner room, which may help with noise control. So glad you enjoyed the Expanded Continental Breakfast - it is very popular. The waffles are always a hit! We strive to make you feel at home when you are with us and there is nothing better than blending your family with our Best Western family. See you again soon!

"Best place to stay for your Ski Weekend."

5
02/02/2016

Wow, we just had another great stay at this motel, if you need a place to stay for any reason you need to stay here. I would not think of any other place to stay in Harbor Springs. This location is " top drawer". We have been staying here for the past 4 years during ski weekends with the family. Great fresh clean rooms,excellent breakfast bar, new indoor pool with handicap lifts if you need one for your family stay. Sandy at the front desk is great.

"Great Lodging "Up North""

5
30/01/2016

This hotel is family run and really knows how to care for their guests. It is very comfortable with an excellent choice of breakfast foods and a relaxing indoor pool and hot tub. Two Queen beds in each room that are very comfortable and recent upgrades include a fridge and microwave plus Keurig coffee available in each room.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you so much for taking time to leave such a positive review. A great deal of energy goes into ensuring the guests of the Best Western of Harbor Springs have a clean and friendly experience. Much thought goes into the upgrading of guest rooms and public spaces. It's nice to know the time and effort of our staff is appreciated by wonderful guests like you. We look forward to welcoming you back to the Best Western of Harbor Springs!

"Better than Excellent"

5
22/01/2016

If you are planning a trip anywhere near Petoskey or Harbor Springs, you cannot make a better choice than this family run establishment. The staff will make you feel like one of the family and the facility will delight you. The rooms are warm and comfortable, the beds cozy and the pillows, perfect.. The pool and hot tub will float your cares away and the morning breakfast will get your day started with a smile.

"Impressed -- Felt Like 5 Stars"

5
22/01/2016

I like nice hotels and this hotel so surprised me. The place was immaculate and totally up to date. Our suite comfortably fit our family of 4 (with 2 late teen/20's children). Complete kitchen, 2 full baths, comfortable sitting area with wood burning stove. They supplied bedding for the pull out sofa without us asking, supplied wood, matches and even kindling. Great breakfast. Small but really nice workout room. 8 minutes from skiing. Really helpful employees, esp front desk man and breakfast woman (she replenished constantly). Perfect stay....has elevated my impression of the Best Western Brand.

Mike and Lora E, General Manager at BEST WESTERN of Harbor Springs, responded to this review
Thank you for such an incredibly nice review! Everyone at the Best Western of Harbor Springs takes great pride in offering clean and friendly service for our guests to enjoy. Our four suites are favorites of families skiing at the near by ski resorts. Many families rebook their suite(s), for the next year, upon check-out. It's fun to watch families grow over the years! We look forward to welcoming your family back to the Best Western of Harbor Springs!

"Great Hotel"

5
19/01/2016

This is a great family friendly hotel. We always have a quality experience. The rooms are modern and well-equipped. The owner, Mike Erxleben, and his staff are always friendly, helpful and welcoming. Our whole family comes back every year during ski season.

"Nice"

4
19/01/2016

Nice roadside motel in resort town area. Clean, comfortable, friendly, etc. No problems really, had noisy neighbors, but they quieted down when asked. Place could use some soundproofing, other than that, no problems. Looks like rooms have been recently updated with granite, carpet, etc. Don't really care for Keurig coffee, but hey it's better than nothing. Would stay again.

"Harbor Springs - Best!"

5
16/01/2016

Wonderful place to stay! Great Mobile App to make the reservation. Called on the way North - and Sandy was welcoming... and even said I was a few minutes early when I walked in the door. That pretty much says it all...

"Excellent lodging choice"

5
11/01/2016

The hotel was a great choice for us. It had very clean rooms with comfortable beds. The location is great. It is close to skiing and not far from local restaurants and casino. Room was quiet and all rooms have their own entrance. The people are very friendly and helpful. We had no issues at all during our stay and I would highly recommend this hotel if you are traveling in the area.

"Very Nice"

4
04/01/2016

Room was extremely clean. Bed was good, pool was nice although a little cold. Internet was fast and reliable. Breakfast was good, kids like the waffle maker. I would recommend the Best Western of Harbor Springs. We stayed for a ski weekend and it was very close to the 2 ski hills in the area.

"A+ customer service"

5
29/12/2015

My girlfriend and I came in at around 10pm after a night on the slopes at nubs nob that ended with me getting my car stuck in the snow. The staff was nothing but helpful to us. They arranged a ride for me to get back to my car that was stuck in the snow to get my wallet, and even drove us back the next morning AND even helped me out by plowing a path for me to get my car out of the snow in the parking lot of another buisness. The staff was very warm, welcoming, and even seemed concerned about making sure we had safe shelter for the night during the storm. Very professional staff and very tidy and modern rooms. We would definitely consider staying here again. Highly reccommended.

"A Great Place"

5
29/12/2015

This Best Western in Petoskey MI is a great location, close to Nubs Nob skiing. The place looks like it has been redone. Rooms and common areas are very neat and new. We got a room with a king bed and a Jacuzzi jet tube for $107 a night (AAA rate). This is about the same rate as a very dated property in Harbor Springs were we used to stay. Also, a full continental breakfast. The 3 electric outlets bolted to the top of the night stand is a nice touch for plugging in phone/computer chargers.

"Fine 5 star staff in the North"

5
16/12/2015

Take a lesson from this staff on how to welcome and care for a guest.... even if it's slow! Even if it's really, really busy. This staff gave the whole deal and it was a cold, rainy night late in the evening. They sincerely cared that even though I was only there for one evening that I knew what was available to me as a customer. Detailed information, knowledgeable about the area and disciplined in customer service! 5 star service from a little town in the North. Great Job !!

"Loved the suite"

4
06/12/2015

Have stayed in this place or two years in early December. Great staff, clean and spacious suite. Furniture in living room is a bit dated but fine. Bed was very comfortable, but typical heaters a bit noisy for a good night's sleep.

"Great motel"

5
22/11/2015

From the moment you drive in to the motel it is very inviting with cleanliness and appearance. The front desk clerks are very helpful and make you feel at home. All of the staff are courteous to the guests and do whatever is needed to make your stay relaxing and enjoyable. I have never experienced an unfriendly word or look from anyone on the staff. The many breakfast options are great. There is a wonderful variety of items. The pool and hot tub are very relaxing as well.

"The best ever!!"

5
09/11/2015

I was very pleased with this experience- Sandy at the front desk was SO helpful and friendly, seeing to it our stay was everything we expected and more. Rooms were spotless. Breakfast buffet was wonderful, clean, and efficiently maintained. The pool and hot tub were wonderful. Surpassed all our expectations!!

"Excellence"

5
03/11/2015

The hotel room was very nice for the price. We had a Jacuzzi room. Very nice! Loved the Keurig coffee in the room. Hotel desk clerk was so helpful with local attractions and other information. Breakfast was fair but filling :)

"Good hamburger"

5
02/11/2015

We stopped on our way though we had the hamburger and it was very good it was juicy and I was amazed I'm take one of them over McDonald's any day . Very satisfied . And my husband had the Chicago dog and he really liked it to and good French days too

"Great stay"

5
01/11/2015

Very clean. Town clean and neat. A real fairyland. Employes friendly and very helpfull. Great breakfast. Hot sandwiches. Good coffee. Wifi good. Exercise room. Town wonderfull. A must stay if you are in the area.

"Affordable, clean motel in great location"

5
29/10/2015

Highly recommend the Best Western in Harbor Springs. Clean, affordable, with a number of amenities including indoor pool, fitness area, and on-site laundry facilities. One of the best features is the free breakfast, which is described as "continental" but which actually offers much more, including make-your-own waffles, breakfast sandwiches, hard-boiled eggs, fruit, yogurt, and a variety of pastries. One word of caution: motel address doesn't work in your GPS; you end up 5 miles past motel's actual location. You can see motel from M-119 as you enter Harbor Springs.

"Excellent Stay"

5
28/10/2015

Great location for business in Harbor Springs and Petoskey MI. Clean rooms, excellent breakfast, courteous and pleasant staff. Pool and workout facility available.Easy check in and check out. Will stay again. Highly recommend.

"Enjoyable stay would definitely recommend this Best Western"

5
26/10/2015

Large clean rooms, friendly and helpful staff, free wi fi, good free breakfast. Conveniently located, close to dining and mini mart. Close to good restaurants. Dined at Vernales, excellent steak, good staff.

"Fall Foliage"

5
26/10/2015

20 out of 10. Great prices. Very clean. Lady at the front desk called the room after about 10 minutes of being here to make sure we had everything we needed and liked the room. She gave us tips on the surrounding area. Told us about a great restaurant and a few hiking spots.

"good choice"

5
18/10/2015

Wanted to stay in Petoskey MI area and this hotel was closer to Harbor Springs MI, but still only 5 or 10 minutes from Petoskey. Liked the hotel and thought it was a good value for the cost we paid per night and very friendly staff. The staff was very helpful too.

"Very special"

5
12/10/2015

Our stay at Best Western Harbor Spring was so enjoyable, The staff was very friendly and informative of all the city had to offer. The continental breakfast had so many choices and was well stocked. If you left there Hungary, that was your fault. Harbor Springs Best Western is really something special. We will be back.

"Exceptional Owners"

5
07/10/2015

The owners and employees were very friendly, They were very helpful and made great suggestions. We are planning a group spring trip to this location and they were very accommodating in make those future arrangements. It was one of the very best traveling experiences!!!

"Our favorite getaway place"

5
05/10/2015

We have been coming to the Harbor Springs Best Western for the past 15 years. Everything about our stay is perfect. The accommodations are outstanding in every way, the staff is so friendly and it is a perfect location for shopping and golfing that we like to do.

"Hidden Jewel"

5
04/10/2015

The staff are superb, friendly & knowledgable in answering questions of area. Hotel located on busy highway, however rooms are so very well insulated, we did not hear a thing once inside. Breakfast (included) had lots of options to include healthy choices. We will be back again.

"Our trip to Harbor Springs"

4
02/10/2015

The staff went out of their was to make our stay a pleasant one. The rooms were very clean and well maintained. The breakfast was also a pleasant surprise with lots of choices and a friendly staff. I would recommend this hotel to anyone traveling in the Harbor Springs area. It was a good choice.

"leisure break"

5
30/09/2015

always a good price with clean rooms ,good beds for sleeping great location . always very clean rooms. breakfast food is ok you heat up your own. and breakfast area is small but always clean and staffed. price for rooms are less because you are between petoskey and harbor springs.