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Best Western Plus Hotel Groningen Plaza, Groningen

4.0/5  - basé sur 395 notations.
Laan Corpus den Hoorn 300, 9728 JT, Groningen, Netherlands - See map

Best Western Hotel Groningen Plaza is situated at the intersection of the A7 and A28, yet it is in a nature area. The location makes our hotel the ideal basis for business stays, but also for more leisurely visits to the city and the area around Groningen. Parking is free of charge and from Friday to Sundays you can use the shuttle service to the city centre, which is also free of charge. The hotel has 121 rooms, a large number of which have a view of lake Hoornsemeer. The lake is a wonderful place for cycling and walking. the hotel offers bicycle hire and maps of walking routes are available. After a good walk or bike ride you can enjoy the hotel’s pool, leaving you fully refreshed for a special culinary dinner in restaurant Meerwold.

Best Western Plus

Hotel Groningen Plaza

LABEL_ITINERAIRE

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Hotel advantages

  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
GreenLeader Silver
 
based on 394 guest reviews
NOTE ISSUED
Excellent
80
Very Good
191
Average
95
Poor
21
Terrible
7
REFER TO NOTICE
Business Business
86
Couples Couples
189
Family Family
41
Friends getaway Friends getaway
45
Solo travel Solo travel
18
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"So so"

3
03/08/2018

I had high hopes for our stay at the Best Western Plus but in the end it was only my daughter who left impressed - and that's because of the swimming pool. Our early check in was hassle free but when we got into our room it had an odour and looked like it hadn't been dusted in weeks. The room size was ideal - including the kids bed around a little corner - all with a great view of the lake. The decor was dull and a little dated but the beds were clean and comfortable. There was no mini bar as promised in the room literature. The air con didn't work very well and either that and/or the layer of dust gave my wife a cough which she still has one week later. It automatically switched off once the excruciatingly-slow mechanical openers allowed fresh air in through the window. Staff were friendly and helpful - especially the drivers of the excellent free shuttle service into the centre of town. The service is available every 20 minutes on Fridays, Saturdays and Sunday morning but needs to be booked in advance. Be careful of other guests stealing your place which happened to us a few times. Well worth it as it is a lengthy walk into town. The pool was small but welcome. There is no sauna or hot tub but the facilities were adequate. No issues connecting to the free WiFi. Staff confused our room number a few times - including at check out when we narrowly avoided being charged for services we hadn't ordered...

HotelGroningenPlaza, Public Relations Manager at Best Western Plus Hotel Groningen Plaza, responded to this review
Dear guest, On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me. Kind regards, Jorine de Bruin Best Western Plus Hotel Groningen Plaza

"So many things wrong"

2
03/07/2018

I was travelling to this hotel with a large group. 1.Our room's phone line was cut. We reported it and it was never fixed. Some of the rooms had a safe and hot pot. Ours did not. 2.The breakfast was nice, but no gluten free breads or cereals were offered. 3. I wanted to swim in the afternoon, but it was closed to guests, because of public swimming lessons. There was no hot tub in the pool area. 4. The restaurant is only open certain hours. In the afternoon, I asked the if serving a gluten free meal would be a problem....They said no. Well, I came back for dinner and it was a nightmare. They recommended things as being gluten free and then when I ordered them they would come back to me and say that they couldn't make it gluten free. We went back and forth and finally ended with plain meat, rice and salad. Then the price was like 26-28 Euros or something. I was not happy! 6. It's out a ways and takes a bit of a bus trip to get into town. The hotel had just changed hands, but still. I do not recommend this place.

HotelGroningenPlaza, Public Relations Manager at Best Western Plus Hotel Groningen Plaza, responded to this review
Dear Konstantinos guest, Thank you for completing the survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly. Sincerely, Jorine de Bruin Best Western Plus Hotel Groningen Plaza

"5006"

5
24/06/2018

First off..... The best rain ?? shower and towels we ever had!!! The rooms are very nice and neat. Room service was on point too. And a private car to take and pickup from the city.Great job guys! Two thumbs up for the staff and crew. 1 - luv ?

HotelGroningenPlaza, Public Relations Manager at Best Western Plus Hotel Groningen Plaza, responded to this review
Dear guest, Thank you very much for the positive review! How nice that you enjoyed the hotel room and free shuttle service to the center of Groningen. We hope to welcome you again as our guest. Welcome! Sincerely, Jorine de Bruin | Best Western Plus Hotel Groningen Plaza

""Small Gem""

4
14/06/2018

On the outskirts of Groningen so car, taxi or bicycle needed. Excellent restaurant and parking facilities. Room not generous in size so a bit cramped but comfortable. Fairly noisy for room 3026 as there are motors or compressors running intermittently 24\\7.

HotelGroningenPlaza, Communicatie at Best Western Plus Hotel Groningen Plaza, responded to this review
Dear guest, Thank you very much for your assessment. How nice that you are satisfied with the restaurant (food) and the free parking in front of the hotel. Annoying that you have experienced the room as too noisy. We hope to receive you again as our guest in the future, so that you can see that it can be done differently. Welcome! Sincerely, Jorine de Bruin | Best Western Plus Hotel Groningen Plaza

"Decent place"

4
03/05/2018

But seems undergoing renovations. My room is fine except no shampoo put in bathroom (trivial issue). Some folks in our group were upset as no hairdryer in their room and indeed not even a plugin for that. Another found the safe in his room was not bolted down so one could just pick it up and go. The safer used were also quite small so I could not put my iMac inside. But as noted the place is undergoing renovations. The free bfast was decent. Some of us had dinner in the restaurant and both the chef's special and the catch of the day were excellent.

HotelGroningenPlaza, Communicatie at Best Western Plus Hotel Groningen Plaza, responded to this review
Dear guest, Thank you for your review on TripAdvisor. It is true that we are working on renovating a number of Standard Rooms into Comfort Rooms, so we will certainly pick up your remark about the lockers. The dispensers hanging in the showers are suitable both as shower gel and shampoo. How nice that you have so enjoyed in the restaurant and the stay in itself is in order. We hope to welcome you again as our guest. Welcome! Kind regards, Jorine de Bruin | Best Western Plus Hotel Groningen Plaza

"Stay over "

5
03/03/2018

Recently was booked a room by the company I worked for in the Hampshire Hotel Plaza. The check in was very professional and effortless after the long day of traveling. The Rooms nice and clean with everything you need nice and fast wifi. The restaurant very accommodating and food of high quality with good service. Deserves a top rating.

HampshirePlaza300, Communicatie Manager at Best Western Plus Hotel Groningen Plaza, responded to this review
Thank you for your nice review! Glad that the stay has been to your liking and you enjoyed in / from our hotel. We would like to receive you again as our guest in the future. Welcome! Sincerely, Jorine de Bruin | Hampshire Hotel - Plaza Groningen

"Lovely hotel "

4
16/02/2018

We stayed one night passing through, The rooms are a good size and clean.we had dinner in the restaurant and the food was very nice. The breakfast was very good lots of options available. The hotel is dog friendly and all staff was very friendly and helpful. I wouldn't definitely stay here again.

HampshirePlaza300, Communicatie at Best Western Plus Hotel Groningen Plaza, responded to this review
Dear guest, Thank you for your review. We are glad that your stay has been satisfactory and would like to see you again at Hampshire Hotel - Plaza Groningen. Kind regards, Jorine de Bruin | Hampshire Hotel - Plaza Groningen

"Nice place if for a midmarket price at most"

3
17/12/2017

Built early nineties as the KPN staff training centre, and at least the standard rooms never got an upgrade from a training centre overnight room to a decent 2017-compatible guest room. Still not bad, with some very good points but also weaker points, as long as for the proper price. Good: very helpful and effective staff (well except room maid, see later). Excellent 4-star bteakfast. Free shuttle to station (needs prebooking). Good restaurant for dinner too. Great location for a walk around the lake, or excursions into city centre. Rooms big enough, but spartanicly equipped: e.g. old TV, smallish bathroom with bad lighting, no coffee/tea making. Not so good: pool area needs a major overhaul. Lockers without keys, no pool towels, messy. Room main left dirty tea cup in the room instead of bringing it back to restaurant. Wifi was fast WHEN it worked but that was hardly longer than 2 minutes, after that ‘SSL problems' on the notebook which mostly got resolved by disconnecting and connecting again. They have a desktop PC down in the hall for shared use, this might be needed as backup; did not use it.

HampshirePlaza300, Communicatie Manager at Best Western Plus Hotel Groningen Plaza, responded to this review
Thank you for your review. Thank you for enjoying the surroundings and the hotel. Our swimming pool will be renovated from February 24th and we invite you cordially to take a refreshing dip in the totally restyled swimming pool. The WiFi also works properly again. We hope to welcome you again as our guests. Kind regards, Jorine de Bruin | Hampshire Hotel - Plaza Groningen

"Comfortable Stay"

4
02/11/2017

Was on a short business trip. Courteous staff, lovely grounds and loads of greenery all around. Room was clean and comfortable. The dining hall is well appointed & well spaced out. The grounds around have loads of walking space.

"Beautiful Modern glass Hotel"

4
06/07/2017

The building is amazing . as you arrive up to it , The Staff are very friendly and helpful. it has lots of relaxing spaces to chill inside and out :-) . The rooms are clean not to small and the bathrooms are a good size , Breakfast is amazing so much choice