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Best Western Hotel Groningen Centre, Groningen

Radesingel 50, 9711 EK, Groningen, Netherlands - See on a map
Best Western Hotel Groningen Centre - Best Western Hotel Groningen Centre Exterior The Best Western Hotel Groningen Centre is ideally located in the center of Groningen. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Best Western Hotel Groningen Centre is located within walking distance of the lively center of Groningen, Oosterpoort and Central Train Station. It provides modern accommodations with free Wi-Fi. Guests also have free access to the fitness area. Each carpeted room has a flat-screen cable TV, luxury bedding and a work desk. There are also 5 apartments available with a full kitchen. The in-house Grand Café offers an extensive international breakfast in the morning. Meeting facilities, a private parking garage and a library are available. From Best Western Hotel Groningen Centre, it’s half a kilometer to the Groninger Museum and the Grote Market entertainment area with its wide variety of pubs and restaurants.

Best Western

Hotel Groningen Centre

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Hotel advantages

  • Catering Services
    Catering Services
  • Lounges/bars
    Lounges/bars
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

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Certificate of Excellence 2020
based on 508 guest reviews
NOTE ISSUED
Excellent
136
Very Good
254
Average
90
Poor
18
Terrible
10
REFER TO NOTICE
Business Business
87
Couples Couples
210
Family Family
80
Friends getaway Friends getaway
74
Solo travel Solo travel
31
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Efficient but soul-less"

3
TopsMA, Den Bosch, The Netherlands 09/09/2020

The property was in a great location, close to the city centre & train station but was rather bland & soul-less. We were on one of the upper floors so had a great view but the room, although well appointed was unfriendly and rather bleak. The twin beds pushed together is a big negative for couples who are used to sharing a bed - the constant gap between the mattresses was annoying! I get the need for double to twin adaptation but attach the mattresses please! Also make it clear where to plug in the hairdryer in the bathroom - it took me a long time to work that out!! The staff were friendly, efficient & helpful &, of course, spoke English...it is the Netherlands! Parking was convenient & secure. Breakfast was the usual average continental. Coronavirus precautions were clear & concise.

"Groningen bezoek"

4
User 14/08/2020

Rooms were large, and clean. Internet worked very well. Reception was friendly and quick. Two points could have been better: 1) there was no airco, and those days temperatures were exceptionally high. Opening windows was not a real option due to street noise until 03:00 AM. 2) Parking was good given that we have a big car, but the need to leave the keys at reception is a bit annoying.

"Good location "

3
GlobetrotterNL83, Greater London, United Kingdom 09/08/2020

Friendly staff , both at check in and check out. Decent room with great views, but unfortunately the bed was uncomfortable. The car park is small so we didn't manage to get a space. They have a deal with a car park nearby.

"Great value and location"

4
D2271HHlouisef, Amsterdam, The Netherlands 28/06/2020

Pros: - Room quality: it was spotlessly clean, comfortable bed, tea and coffee making facilities, nice view, very quiet, and good sleep quality. - Location: Very close to the centre but on a very quiet street. It was so easy to get home after our night out, and to walk to the train station the next day. I'd definitely stay here again. - Staff: friendly and helpful upon check in and check out. - Price: overall great value for the location and room. Although see below for slight con. Cons: Air conditioning was €10 extra per night. I expected it to come as standard with the room. I'd definitely stay here again next time I'm in Groningen.

"Nice comfortable canal side hotel just off the centre"

4
rotiel321, United Kingdom 04/03/2020

This is a really nice comfortable hotel sharing a modern canal side property with what I assume is some sort of civic / education centre - anyway, the hotel bit is spotlessly clean and very comfortable indeed - staff were informative and professional - ideally situated within easy flat walking distance of the centre, with loads of nice restaurants and bars nearby - parking in the underground secure car park was approximately 18 euros per night - the actual size of the car park is quite small and the hotel insist you leave your car keys at reception so that they can move your car around to let other guests out - I'm not too keen on this as I love my car and I don't like the thought of anyone else using it - when we arrived I deliberately parked the car in such a position that it would definitely not block anybody in and would therefore not need moving for the duration of our 2 night stay, but on our departure, it had been moved !! - not too happy about that !

"Really excellent and nicely situated"

5
garygarry, Marseille, France 12/02/2020

The hotel lobby might seem a bit impersonal but this is more than compensated for by the fabulous staff. The welcome is warm and friendly, the rooms are spotless and really nicely refurbished, the breakfast is comprehensive and plentiful, and the price is very reasonable for a hotel that manages to combine ease of access to the centre with a calmness more normally associated with a sleepy suburb.

"Very good value for money, right in the center."

5
joanudwilowitz, Nieuw-Vennep, The Netherlands 14/11/2019

Very good value for money. Nice staff, clean rooms, good breakfast, nice goed, next to good restaurants. Just to get to the 200 songs, I really recommend and. Also the museum, city center is very close.

"Quiet place in a nice location"

4
giulonragu, Naples, Italy 02/11/2019

A nice hotel. Rooms are spacious and clean. The staff is very kind and competent. Large common spaces and a better than average breakfast. I was there for a restricted collaboration meeting and also the infrastructures worked properly.

"Friendly and helpful team. "

5
269luch, Oberkochen, Germany 25/10/2019

The hotel is ideally suited close enough to the city centre to be convenient but far enough out to not have the sounds associated with the late night student city activities. Free coffee area makes for a great space to catch up on work without just staying in your room. Parking is offered but try book ahead of time. Breakfasts were typical hotel style but with local touches. Thanks to all who made our stay so comfortable.

"A great 1st trip to Groningen "

5
dougm590, Chester, United Kingdom 20/10/2019

Travelled to Groningen for the first time to meet a new client. Travelled with a colleague and wanted a good quality but comfortable hotel in the centre so we could explore. This hotel has apartments and so we chose to stay in one with 2 bedrooms. Very modern, clean and comfortable. Has all the facilities you would want and was quiet. It is near the centre so we could explore and the breakfast was wide ranging and superb! The staff were also very warm and welcoming.

"Enjoyable stay"

4
SunnyHunnyPaul, Hunstanton, United Kingdom 25/09/2019

the staff are what makes this hotel so enjoyable the are always polite and helpful and i find this make the hotel a very pleasant place to stay, the price paid was a reasnable price for the standard of the hotel

"Upgraded"

5
jackSparrowFamily, Launceston, United Kingdom 18/09/2019

We booked 3 nights at this hotel, on arrival we drove to a parking space outside the front of the hotel. On checking in we were offered a free upgrade to one of their apartments, we assumed it was within the hotel but we were shown across the road to a beautiful looking house. On climbing the stairs to the top floor apartment we were shocked how wonderful it was! Spacious, great views with a balcony overlooking the water. A fully self contained apartment, coffee machine, oven, fridge, dishwasher etc. Separate toilet and bathroom and lovely bedroom area, plenty of towels, hairdryer, lounge had comfy sofa, table and chairs etc. They valet park your car and parking is an extra cost each day, €17 I believe per day, not too bad. If you're in the hotel itself, there's seating area and free hot drinks in the lobby. We had breakfast on our last morning and it was very nice, plenty of choice and good quality. Staff were very friendly and welcoming. I'd recommend this hotel to anyone, location is great, easy to drive to, although mind the cyclists! Groningen is a wonderful city, plenty of places to eat and drink. The hotel hires bikes if needed too.

"Convenient stay"

4
CeesF, Montreux, Switzerland 01/09/2019

Conveniently close to the heart of the city. We really enjoyed our stay. Room was fresh, well apportioned and has a large bathroom. Breakfast was ok. The hotel is in an historically rich building. Convenient parking under the building but make sure that you are not parked in.

"So near but oh, so far!"

5
User 22/08/2019

Once we got to the hotel it was great. However, if you are travelling by car you need instructions on how to get to the hotel. All the old town is either one way or completely blocked to traffic. Maybe an updated sat nav would have done better, but I left the car the other side of the water and walked to the hotel in 2 minutes to get instructions on how to drive there (it took 15 minutes - the draw bridge was open). The staff were extremely helpful. The car was parked by staff in their underground park. The room was comfortable and the view over the canals was great. Free tea and coffee is available downstairs. Breakfast was fine. There are loads of places to eat all around. Watch for the bicycles!

"Good Comfortable Stay"

4
Llangynog, Carmarthen 14/08/2019

Stayed here with in laws on an overnight stop. Good location and had an excellent view of the city from top floor. Plenty of places to eat out within walking distance. Breakfast was good with a great choice. Room clean and tidy. Staff at reception very helpful. Only issue I had was that you had to leave your car keys at reception as they were double parked in the garage. I am not comfortable with this after seeing all the protective foam around the pillars in the garage. Lucky we found space where we did not have to leave keys.

"Top Location, facility and staff"

5
trilingualtravels, Lucerne, Switzerland 31/07/2019

Can not fault the Hotel. Check in was fast and easy, staff were incredibly friendly. Parking Garage is a big plus! The rooms were nice and great size, very clean too, also the views were amazing from the 3rd and 4th floor. Only thing missing was a safe. Location is fab, little Restaurants right around the corner and you can walk into the center. Gym is small but has everything you need. Our son even got a little info and colouring book of Groningen. We were actually dissapointed that we only stayed for one night.

"Motorbike friendly good staff"

5
pauloO4033IA, Coventry, United Kingdom 17/07/2019

The underground car parking is very good with a lift straight up to your room the bar is good as well as some local beers the staff are very friendly you can help yourself to tea and coffee all day which is good and the breakfast was nice.

"MotoGP"

5
Angela H, Bournemouth, United Kingdom 02/07/2019

Stayed here for 3 nights whilst watching MotoGP. Lovely hotel with very helpful and happy staff. The best western was really clean and the bed very comfortable. Free tea and coffee in the lobby and free fast WiFi in all areas. Will stay again if we come next year

"Nice hotel and location"

3
Seila T, Amsterdam, The Netherlands 09/06/2019

We spoke with 3 receptionist and the 3 of them were friendly and helpful, very good service. Room was nice and compact, with a modern style, and it has a nice view of the city. Good location, very close to the city center and within walking distance from the train station (less than 15 min and a nice stroll). You can buy some local produce as the famous mustard at the reception. However, our room wasn't properly noise isolated. We were accommodate in a room connecting with another one, and unluckily our neighbors were quite noisy at 6:00 am and woke us up. Due to the connecting door, we could hear them speaking as if they were inside our room. There was also some noise coming from the heating furnace pipes. Ultimately, we weren't able to get a good night of sleep.

"Ok"

3
marckarn, Greenock, United Kingdom 04/06/2019

The hotel itself is quite clean and comfortable. But it had very few visible staff and felt like you had to go look for them as there was never anyone on reception. Some aspects of the hotel are a little tired and the location itself can be very noisy at night. Will try somewhere else when next in town.

"A few days in Groningen"

3
User 23/05/2019

Large, clean rooms. Nice place to have breakfast. Friendly staff. Bathroom with toilet, bath and seperate shower. Bike's to hire. The rooms themselves can use an update. Centre for education and students in the hotel.

"friendly hotel near cenre of town"

4
SunnyHunnyPaul, Hunstanton, United Kingdom 16/04/2019

We have stayed in this hotel every year for over 10 years its clean and good value with helpfull staff we hope the prices do not increase too much now it has become a Best Western. this does not appear to be the case

"Excellent mid-scale hotel right at the city centre"

5
woudo, Port Alfred, South Africa 13/04/2019

Great location a stones-throw from the Groningen city centre. Professional staff who was very helpful throughout. The rooms are a bit small; go for the higher floors to enjoy nice views from the city. I really lived the coffee machines in the lobby and Grand Cafe where you can get great coffee / tea free of charge 24 hours per day. There is also a gym which was basic but clean with the basic necessities. Really appreciated the CEO helping us out with the bags - leading by example!

"long buisniess stay"

5
User 09/02/2019

I have stay in this hotel for three times now in previous period. I can say that this is really good ratio of price and service offered. Hotel location is very good, and I really like that I can see improvement of service trough period of time. Staff is very good and helpful. Rooms are quite good and comfortable. Heating is good (I was in winter days) every time. In rooms you have offered coffe or tea for yourselve it is very good.

"Cold and uncomfertable"

2
zhlsk, Eindhoven, The Netherlands 02/02/2019

Stayed one night in a hotel room at the 5th floor. It was freezing outdoor but unfortunately I did not feel warmer in the room. I turned on both the heater and the air conditioner, but they did not help much. The room was still cold. Later, I discovered that the room has a large single glass window, which is definitely not winter proof. I wanted to take a shower to warm myself up, but I found the warm water was not very warm either. Plus, the shower cabin had insufficient lighting, so it was as dark as outdoor. I won't recommend the hotel to anyone.

"Great location"

5
Trail586818, Coventry, United Kingdom 08/12/2018

Super location just 10/15 minute flat walk from the station but also just 10 minute walk into the bars and squares . Overlooks the Canal very pretty at nite when the boats are lite up . Huge most comfy bed I've slept in . Large shower (could have done with more pressure ) big bath . Very clean throughout . Friendly helpful staff .

"Hotel combined with Int'l School of Management"

3
Diemel, Zutphen 20/10/2018

Hotel is situated in the Int'l School of Management. The hotel used to be exclusively for the students. Due to the popularity the hotel was opened to all travelers. Note: the hotel has no restaurant. You can book a dinnerdeal for nearby restaurants. Quick checkin/-out. Friendly reception staff. We booked ourself a DeLuxe room with twin beds. Nice sized room. Great view over city centre. A/C. Working desk with coffee/tea amenities. Mattress is to soft to our liking. Coffee and tea is also available free of charge all day in the Grand Cafe. Breakfast buffet was enough and of good quality. Parking in the streets surrounding the hotel is limited to 1 hour and costs €2.90 Parking in the undergroud hotel parking is €17.50 for 24 hr.

"Excellent in all respects"

5
claire_walker12, Worcester, United Kingdom 10/10/2018

We arrived early but the friendly staff arranged our check-in and stored our luggage till the room was ready. When we checked in they parked the car for us. The room was a good size and the bed was super-comfortable. We had a good choice of tasty food at breakfast and the hotel was only a five minute walk from shops and restaurants. Highly recommended!

"Good location"

4
dca2008, Ottawa 23/08/2018

We stayed in an apartment across the hotel. They offered this because we were 3 adults and a child, and that was available. We enjoyed, quiet location, parking underground, not big, good if not too busy the hotel.... The staff was friendly, location was very good, close to restaurants or to the grocery store.

BestWesternCentre, Guest Relations Manager at Best Western Hotel Groningen Center, responded to this review
Glad to hear that you stay has been satisfactory. We like to welcome you again.

"Great location the centre."

5
mlankveld, Brighton and Hove, United Kingdom 20/08/2018

Comfortable hotel in the city centre. Large, clean room with great view. Staff was very helpfull. Great service. They even parked our car.Breakfast was fine too as was the wifi.A safe in the room would be a plus.

BestWesternCentre, Guest Relations Manager at Best Western Hotel Groningen Center, responded to this review
Thank you for taking time to write an review. We like it to read that you had a good stay in our hotel. Hopefully we may welcome you again when you visit Groningen.

"6 Foor 5006"

5
User 24/06/2018

We arrived early and it wasn't no problem to check-in. Clean and neat rooms. Room service is on point. And a private car to take and pickup from the city...... Good Job guys! One of the best towels we ever had. And the rainshower ?? is amazing to! Two thumbs up for the staff and crew!!!

BestWesternCentre, Guest Relations Manager at Best Western Hotel Groningen Center, responded to this review
Thank you for writing your review! But I think your review is meant for Best Western Plus Hotel Groningen Plaza. Maybe you can delete your review by us, and repost your review to Best Western Plus Hotel Groningen Plaza?

"Motor bike friendly good location "

5
Paul O, Coventry, United Kingdom 02/05/2018

We had a good stay here after some confusion with the room booking due to the booking agency not the hotel rooms clean with a nice view everything works very good breakfast in a good location and underground safe parking for motorbikes Paul

BestWesternCentre, Guest Relations Manager at Best Western Hotel Groningen Center, responded to this review
Dear sir / madam, We enjoyed reading that you have liked your stay with us. Unfortunately the booking agency left some confusion but we are glad that the facilities in our hotel where good. Kind regards

"enjoyable stay"

5
Cara L, Leicestershire 14/04/2018

Visited April 2018 Location: Pleasant walk around ten minutes from Groningen Central Station where we arrived after taking the train post landing at Schipol Airport (train journey took about 2.5 hours- we had a lot of suitcases with us so would advise purchasing first class tickets to ensure adequate leg room / baggage space). Close to centre and in a quiet location. Surroundings were very pleasant with a canal and quite a few restaurants nearby. We booked on a Hampshire Deal which included a voucher for a two course meal at a restaurant of our choice (you have about 6 restaurant choices)- we chose to go to Hemingways (About five minute walk away) where we were allocated a variety of tapas. Staff: Professional, friendly, they kindly booked the table at restaurant for us as part of our deal Food: We also booked breakfast here, good selection of hot items- bacon, eggs, sausages, tea/coffee, continetal breads / pastry. Room: Our room was equipped with a kettle which was great for making tea/coffee. Room was more spacious than expected with good lighting. We would recommend a stay here for anyone visiting Groningen.

BestWesternCentre, Guest Relations Manager at Best Western Hotel Groningen Center, responded to this review
Dear sir / madam, Thank you for your review. We are glad to hear that you have liked our hotel and the environment. Also we are glad to read that the staff was able to exceed your expectations and that we were able to provide a good breakfast and room. We look forward to welcoming you again in the beautiful city of Groningen!

"Very nice room but parking and breakfast overpriced "

4
Krugg31, Nijmegen, The Netherlands 01/04/2018

I really liked the room - felt quite recent, with neutral decoration, a good size and a nice view. Also liked the kettle and instant coffee. The bathroom was also very nice but little was provided except for soap dispensers. This being said I had all the rest so I didn't miss anything. Price of the room was reasonable as well, unlike the price for breakfast (a traditional mid range buffet with nothing special) and for valet parking. With these added, I'm not sure that it's such a good value. The location is good (on the edge of the city centre, about 10 minutes walk from the main square and access by car is very good.

BestWesternCentre, Guest Relations Manager at Best Western Hotel Groningen Centre, responded to this review
Dear sir / madam, We are glad to hear that you have liked our room and the facilities in it. Besides that we are glad to hear that you have enjoyed the location of the hotel. In response to the price value ratio, we are continuously working on ways to improve our facilities and therefore we would like to thank you for your feedback. We are looking forward to welcome you again in Best Western hotel Groningen Centre!

"Awful stay ! "

1
uss-titan, Leeds, United Kingdom 18/03/2018

On arrival we found cold and unwelcoming staff who treated us like peasants. Wanted £15 for breakfast so we ate elsewhere and on checkout the male member of staff totally ignored us then ordered over to the next receptionist. Generally this hotel has the feel and grace of a prison camp and I strongly suggest you find an alternative hotel !

HampshireCentre, Guest Relations Manager at Best Western Hotel Groningen Centre, responded to this review
Dear sir / madam, We find it very unfortunate to read your review and we would like to say that this is not our regular way of working. If we may ask, we would very much appreciate it if you would take the time to help us improve our hotel by contacting us directly on the following mail address: info@hampshire-groningen.nl We are looking forward to your response . Kind regards, Hampshire hotel - Groningen Centre

"Pleasant staff, but ammenities in need for some renovation"

3
Will de d, The Hague, The Netherlands 18/03/2018

This is a centrally located hotel in Groningen within the canals of the inner city in short walking distance of various restaurants and pubs in the city centre. Pleasant and friendly staff and the twin comfort room (418) I stayed in, was large enough and clean. But the hotel is in some urgent need of a revamp and renovation. The television (decoder) wasn't working and neither was the climate control. Even when I put it on 30 degrees Celsius, it remained to cold in the room while it was freezing outside. A good shower and availability of several pillows from soft to hard, but the bed/mattress was to soft for my liking. Best Western is the new owner and will have to invest quite a lot in this property to get it up to date again.

HampshireCentre, Guest Relations Manager at Best Western Hotel Groningen Centre, responded to this review
Dear sir/madam, We are glad to hear that you have liked our team. In response to the rooms, we would like to thank for taking the time to improve our hotel. For the remark on our televisions, we do agree that these are not up to date anymore, therefore we have ordered brand new TV's for all our rooms! For your remark on our air conditioning, there is a combination of the heater and the air conditioning where the air conditioning only works for cooling. We are looking into new ways to clarify this more in our rooms. Thank you again for helping us and we are looking forward to welcoming you again. Kind regards, Hampshire hotel - Groningen Centre

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