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Sure Hotel by Best Western Arena, Gothenburg

Baldersgatan 6, 411 02, Gothenburg, Sweden - See on a map
Sure Hotel by Best Western Arena - Queen Size bed with Jacuzzi The Sure Hotel by Best Western Arena is ideally located in the center of Gothenburg. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Small, intimate hotel with 58 rooms. Quiet surroundings in the center of Gothenburg. Parking in private courtyard and garage with possibility to charge your electric car. Walking distance to everything: Ullevi arena 300 m, train & shopping center 900 meters, the Avenue 1300 meter, Liseberg & Exhibition centre 1500 meters. Coffee, tea and cookies around the clock at no cost at the hotel.

Sure Hotel

Arena

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
based on 257 guest reviews
NOTE ISSUED
Excellent
43
Very Good
89
Average
64
Poor
39
Terrible
22
REFER TO NOTICE
Business Business
47
Couples Couples
96
Family Family
39
Friends getaway Friends getaway
24
Solo travel Solo travel
28
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great, Quirky Hotel"

4
SwedeAbroad, Dartmouth, Canada 07/11/2021

Location: The hotel is located on a residential street an easy ten minute walk from the train station. Check-in: The room was not ready as we turned up at 1pm. There were cookies and coffee in the breakfast area and we helped ourselves to that as we waited for our room. The receptionist was friendly and helpful. Room: The TV did not work in the first room. The staff were unable to fix the problem and moved us to a different room. The room was fairly big but very sparsely furnished with no art or anything on the walls. There was no bedside tables or anything next to the bed which was not ideal. The bed was very comfortable. The room and bathroom were clean. Wifi: The complimentary wifi was adequate. Breakfast: Plenty of options. Cheese, ham, several types of rolls, bread, croissants, yoghurt, make your own waffles, scrambled eggs and bacon. They did run out of bacon during the second morning of our stay and we did not have time to wait for them to be replenished. Overall, excellent breakfast particularly given the pandemic. Overall: This is a nice slightly quirky hotel. Great staff! The elevator is tiny and not for the faint hearted.

Alexandra Persson, Ägare at Best Western Arena Hotel Gothenburg, responded to this review
Thank you for taking the time to write about your stay with us and how nice to read that you are more than happy with us. How nice to read that you liked the central location of the hotel, close to the train station and other attractions and sights around Gothenburg. A stone's throw from the Center. Great that you could enjoy our coffee and tea station - which seemed to be appreciated before you could check in. Thank you for your nice review about our service and helpful staff who were on site when you would check in with us. Nice to read that it worked out with the room and that you slept well in our beds and that you liked the bathroom. Nice to read that you found something that suited you in our varied breakfast buffet with our different options that suit everyone. A warm welcome back to us! Best Regards, Alexandra Guest Relation Manager

"Good value for money"

4
Anders L, Boras, Sweden 27/01/2021

Hotel centrally located in Gothenburg within walking distance from railway station. The single room was spaciously enough. Everything worked and water kettle with coffee and tea was available. Quiet with no traffic noice.

"Modest accomodation and breakfast, but not as cheap as it is deserves"

2
User 09/02/2020

The room and other parts of the hotel as well was not clean. The tables were for breakfast unclean exactly as at night. Breakfast was modest, not an level as we are use to have for this price of a hotel. Our room was prepared just for one person (towels, pilows etc.), even that we paid for room for two persons... Very kind was a fact that even in the late evening was available coffe, tea, juice and some cakes. The hotel charge cca 150 SEK for parking, but on the street you can park at night for just couple SEK per hour

"Party people in weekend"

2
reiseb4856675, Berlin, Germany 23/06/2019

First about the good thing location is near tram stop and one grocery store. Lobby has coffee and tea included. Worst thing was there was big gang of party people or fighters in the weekend they were fighting all night until morning and somehow worker didn't say them anything maybe worker didn't notice them. Party people didn't have respect for other guests here. Party people were screaming in British English "Oh my God!" and running around the street. I have no idea what they has exactly done but I guess fighting or even more. Something has happen here and it was something bad. Luckily there was no other people on the street in that night when they were running and yelling around the hotel and street. All hotels should always has some night worker or guard for this kind of situations. I felt scared because of those party people hanging around and fighting and vomiting around. There was a gang of them some of them had car under windows they wokeup in the night and daytime they slept. You can't behaviour like in some slum at here or if you can then you can but it's not suitable behaviour and totally lack of respect for other guests. This is a chain hotel and should keep guard.

"Old hotel 1km from centre"

2
xin373663, London, United Kingdom 12/06/2019

This hotel is in old hotel and also the room I got was old. Hotel has stairs before front desk and elevator, it would be good to know before. There was free waffles at the lobby but too many flies around. I don't like bugs. Changing room for getting upgrade is with a fee only. Too expensive and also far 1km from the centre must go by tram.

"Worked For Us"

5
Lyric21, Parksville, Canada 08/10/2018

Stayed two nights with my nephew (both visiting from Canada) to attend Global Series at Skandinavium. Location was perfect for us, 10min walk to the train station and maybe 15min walk to the arena. Found the room to be clean and the breakfast was more than we expected. Would definitely stay again and recommend to others visiting the area.

"Nice, clean, modern hotel!"

4
Eeyore32, Bedford, United Kingdom 03/10/2018

We stopped here for one night on our European road trip. Being Scandinavian myself I appriciated the decor throughout the hotel and rooms and the overall cleanliness. We had prebooked a spot for our car in their car park in the back and when arriving to the hotel they refused to let us park the car before we had checked in. I don't see why my partner had to holler at the front street with no parking blocking the traffic whilst I ran in to do the check-in especially when the hallway from the carpark lead straight to the reception anyway. The reception staff were not rude but a bit bland, no smiley welcome and seems a bit inconvenienced when I asked for more coffee at breakfast when it had run out. The breakfast was amazing variety of scandinavian delicacies with some hot foods to cater for the british travellers. Our room was quite large and had a big bathroom as well. It was modern and very clean. The bed was comfortable and the area quiet for a good night sleep. The hotel is in a quiet are but still in a walking distance from the centre of Gothenburg. 4 stars for the decor and breakfast. Would recommend.

"Excllent hotel"

5
haytham680, Kubang Kerian, Malaysia 16/09/2018

Excllent hotel at the heart of Gothenburgh,excellent receptionists ,beside cental station of train that help me to go to Oslo easily. As well as there is big mall called Femman that contains alot of international brands

"Service is there !"

4
menufretin, Paris, France 12/08/2018

We were surprised because of the size of room but everything needed is there and even more! The warmth of staff dynamic and carefull to your needs is a most! 100M AWAY FROM DIRECT tRAMWAY TO CITY CENTRAL STATION AND ITS full animation center A very good address indeed

"In town for Gothia cup"

4
Phil M, Potomac, Maryland 22/07/2018

Made reservations late so most things were booked for the tournament. But this worked welll. Simple, clean. Good breakfast. Easy to get a few blocks back into the soccer fields and other cafes. But nice that it was a little quieter. I'd stay again.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.