Best Western Hotel Inn & Suites,  Elkhart

4.0/5  - based on 221 guest reviews.
3326 Cassopolis Street, 46514-6740, Elkhart, United States - See map
+1 574 262 8761 +1 574 266 8984



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> Room 1

1 adult


Hotel advantages

  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
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Notre Dame and Amish Country are a couple of attractions that bring guests to our cozy, comfortable Elkhart hotel. A friendly, caring staff welcomes guests to the Best Western Inn and Suites. Recreational vehicle rentals are nearby, and Quilt Gardens is a popular destination. Whether guests are in town for business or for a leisurely vacation, each of our guests appreciates luxury bedding and well appointed rooms. The Best Western Inn and Suites is known for our cleanliness standards, and guests know that BW Rewards and our brand identity guarantee a peaceful stay. The refreshing indoor pool provides a great way to cool off or get energized for a day of adventure. The Jazz Festival or a Notre Dame football game are both great options for family friendly fun. The Elkhart Airport is nearby to catch a connecting flight, or to take in one of the stellar air shows. Many guests are in town for a sports competition. The region is known for soccer and baton twirling. Of course, attending a Notre Dame graduation is always an exciting reason to visit. The Best Western Inn and Suites, located in the heart of Elkhart has the designation of being the RV capital of the world and a home away from home for employees of Tiara (recreational vehicles), Conn-Selmer Inc. (musical instruments), Harley Davidson and Christiana Creek Country Club. Take advantage of our full, complimentary breakfast before taking care of business. Our buffet features hot waffles and cereals, yogurt and fresh fruits, flaky pastries, 100 percent Arabica coffee and cold juices. We are close to the toll road exit, and the famous Quilt Gardens tour is just a short drive away. Golf is big business in this region, and there are plenty of opportunities to hit the greens. Whether you prefer your getaway to be rich in outdoor adventure, culture, or simply relaxation, our Elkhart hotel is close to everything. Book your room at the Best Western Inn and Suites and enjoy a peaceful escape. Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 221 guest reviews
Certificate of Excellence
Business Business 43
Couples Couples 43
Family Family 88
Friends getaway Friends getaway 24
Solo travel Solo travel 8
Sleep Quality
Best Western Inn & Suites,Elkhart
  • 4
    « Trip to Elkhart »

    Very nice and clean. Good value for the money. Hotel is tucked in behind a convenience store and car wash, entrance is not real obvious. Once you find it , getting in isn't a problem. We will stay there in the future.

    « Friendly and Clean »

    We stopped here unexpectedly after our vehicle broke down. The room was a great value for the price ($71). I've stayed in hotels that cost more and look worse. The room seemed to be recently remodeled. It was decorated in calming blue and silver tones. It looked modern and clean. The mattress and pillows were comfortable and the room was sufficiently dark for sleeping well. The shower had good pressure. The bathroom was roomy and clean. But the thing that impressed me the most was the genuine care and friendliness of the manager at the front desk. I've actually never left a review for a hotel, but I wanted to make sure to leave a good word about this Best Western. I would definitely stay here again. I recommed it highly.

    « nice hotel »

    Nice clean room. Good beds. Tub needed resurfaced soon, only bad thing our room had no curtains to darken room and light from parking lot shone right in window and lite up room like daylight all night. Breakfast was just OK, no milk, no OJ and especially no help.

    « Great hotel very accommodating staff! »

    Traveling on business I stayed for a night and had a great stay! Hotel is really nice inside with friendly staff. Room was large with nice comfy beds, very clean, bathroom clean with everything I needed. Would recommend for a great night's stay!

    « December 31, 2017 stay at BW Elkhart, IN »

    Incredibly pleased with the staff and the remodeled must have been fairly recent. We had a situation that was remedied very quickly. I would definitely stay here again if the opportunity presented itself. I liked the breakfast selection.

    « Our first night stop on our tour back east. »

    This hotel had a sandwich bar with chips and drinks for us when we arrived. The rooms were comfortable with flat screen TV's, nice white comforters with blue throws on the queen beds, refrigerators and microwaves, and nice bathrooms. The breakfast was not very large for our 52 people on the bus. We could get cereal, rolls, biscuits and gravy and a few more items.

    « Nicely Remodeled »

    The room was very pleasant and the bed was wonderful with wonderful pillows. The tub didn't drain very well but the bathroom was large. The pool was a little questionable. There were some things floating in it when we got there and their was a film on top. The floor of the pool was peeling.

    « Great location near South Bend!! »

    This was an amazing hotel. So many things to do near and around this Elkhart location. Easy on and off the highway. I was on my way to Chicago and this location was perfect for me to stop over for the night. The front desk personnel was amazing. Very friendly and efficient. The room was very quiet and comfortable. I truly enjoyed my stay.

    « Very Clean »

    This Best Western had just been remodeled and was very clean and well decorated. The staff went out of their way to make sure our stay was over the top. We will recommend this Best Western to our family and friends. And the Chubby Trout is right across the street, another plus as this is a very very good restaurant/pub with more friendly people.

    « Impressed »

    Had a great night's sleep and breakfast. Staff is great. I haven't traveled in a while and forgot how nice best westerns can be. Of all the choices out there, this chain has consistently stood up to its name.

  • 4
    « Good Stop »

    Friendly welcome and room assigned was right next to elevator. We returned to front desk and exchanged for a room further down the hall. Room, bed and bathroom were average along with clean and comfortable. Air-conditioner was blessedly quiet. Free breakfast was average and enough variety to choose from. Easy access from Interstate 90. We like Best Western in general as they are not too hard on the wallet and most locations we have stayed with are fairly acceptable with no issues.

    « Excellent stay »

    Thank you for the hospitable stay and comfy rooms. I would recommend this hotel. The staff was helpful and courteous. Rooms were clean and comfortable. After along day of traveling, it felt like home. Very easy to reserve rooms along our route.

    « Convenient To Freeway »

    We were returning from a trip to Missouri. This hotel was convenient to the freeway and was clean and quiet. The staff were very accommodating. It was also only one block from the Chubby Trout which was an excellent restaurant.

    « Clean, quiet, comfortable hotel »

    I stayed at this Best Western twice in the last couple of months. The hotel is quiet and the beds are comfortable. There is a decent breakfast included, and good internet and a reasonable selection of television channels. The entrance to the hotel is a bit difficult to locate, as it is behind and shares a driveway with a gas station/Subway restaurant. This is a great place to stay if you are driving through on the Interstate,

    « Staff is uncaring and unaccommodating »

    Suite bed unmade with no knowledge of their "policy." Nothing was done to fix the problem or make it better. I was traveling to my mom's funeral with another couple and got a suite to stay together. The pull out bed was unmade and when I called the front desk was met with

    « Nice hotel »

    This hotel was great. It was clean, the rooms were new, the bed comfortable, the staff was friendly, it had a good breakfast and check-in and check-out were fast. The price was fair and I would stay here again.

    « Great Stay »

    I had a really nice stay. My family and I stayed for a week and have no complaints. The night front desk agent was very pleasant and helpful. The room was affordable and nice in size. The hotel is clean and updated. The housekeeping attended to my room every day and really did a fantastic job; beds were made each morning, bathroom was cleaned with fresh towel, and the room was vacuumed and dusted. I enjoyed my stay so much I decided to enroll in the rewards program. I look forward to staying at more Best Westerns.

    « Cutting Corners is a Bad Strategy »

    This hotel isn't terrible for its category. It's clean enough and the price is generally fair. However, a few issues were encountered that bothered me and might bother others. First, as other reviewers have mentioned, they appear to turn off the AC in unoccupied rooms. This leads to a hot and humid arrival for guests. This may also lead to the dank odor in both the rooms and the hallway. Second, the towels and sheets don't appear to be washed in hot water, bleach, or quality detergent. All were gray and not crisp. Third, they have the TV/DirectTV in the gym wired so that it powers off when the light is turned off (and it turns off automatically after 10-15 minutes of non-activity in the gym). This means that the DirectTV has to power up and get a signal before you can watch TV during your workout. This process can take 10 or more minutes. Fourth, our room's door did not automatically shut as most hotel room doors do when you leave a room. Surely the maid service has informed the management by now (?). These may be little things to some, but they add up. My advice to management is to stop trying to cut corners for small savings. You're in the hospitality industry and your guests' quality of stay is what will bring you a better reputation and profitability. Final note: I noticed Best Western awarded this hotel several quality awards over the years. If this hotel is representative of Best Western's standards, I should probably avoid staying at this corporation's franchises.

    « Good overall.. »

    FYI: You pull into a gas station and drive back to the hotel. Check-in was fast. The gal wasn't familiar with our CLC card, but it was fixed! The room was already open when we got to the door. The room was very spacious. Nice finishings. 2 beds, both comfy. Linens were clean and had no stains. Coverlet was thin, needed extra blanket. Figured out why door was needed towels....(told at check out they had new towels and were washing them. They apologized for not stocking the room.) Not a big deal, we were there for only one night. The bathroom was clean and had a nice large vanity. The bedside table was missed as was the lamp. The table has fingerprints and sticky stuff and the lamp has a large cobweb going from it to the ceiling. So, housekeeping missed a few things. We travel with cleaning wipes, done. WiFi was spotty. Had a hard time connecting and/or staying connected. TV was a good size for the room and had a nice channel line-up. There was a small fridge and microwave as well. Parking for workers would be tight when full. Overall a nice place. We would stay again!

    « Convenient location »

    Very easy to get to from the Indiana Toll Road. Take a right off the exit and then take a right at the gas station. Actually it feels like you are turning into the gas station, however the driveway runs right next to it. We filled up with gas and then went out back to the hotel. The next morning we were all gassed up and ready to go. The hotel was clean and the room was very nice. There is an elevator to the upper floors which makes it easy to bring in bags. The staff were all very friendly and professional. I would have given them 4.5 stars if it were possible. The only thing that I wasn't pleased with was the breakfast. That particular morning it was sausage and gravy which didn't excite me(admittedly a personal preference). I did end up having a hard boiled egg which seemed to be the popular choice that day. That being said I would stay there again if our timing worked out. I would probably make other arrangements for breakfast.

  • 5
    « Great stay »

    This hotel was clean and comfortable. It is well located next to multiple restaurants and across the street from an Aldi. It was convenient to go get groceries. The pool was clean with warm water. Great stay!

    « Best Western Elkhart IN »

    We have stayed at this Best Western about 5 times. We have always enjoyed our stay and been pleased with the room and staff. It is close to dining and shopping. There is a gas station next to the hotel.

    « Great hotel with small town hospitality »

    Not only efficient but also friendly & concerned front desk staff. Great breakfast and a pool that was actually warm made our stay there A+. Highly recommend this hotel if you are staying inn Elkhardtbor South Bend which is only 20 miles west.

    « Good stop on a road trip »

    My family and I stayed here on our way out east. I had called them to let the front desk know that we would be in late. They were very accommodating and friendly even though we arrived after midnight. The room was spacious and clean. It appeared as though the hotel had been updated recently. Decent pool and fitness room. Breakfast was a typical continental with hot food choices. Would stay here again if we were in the area.

    « Bad Hotel »

    My niece fell in front of the front desk because the girl had just mopped floor and no wet floor signs. The girl at the desk did not react to my niece falling or anything. When we came out later to go to dinner there was sign saying wet floor and a fan. Told her she should have had the sign there before and she said "what sign". Never asked how niece was again. Very unprofessional clerks there with Addidass t shirt on and no name badge. Wrote to General Manager, Priya Patel, and no response!!! Don't use this hotel. Girl at check out was not any friendlier. Never said anything to me when I handed in room keys and only a quick thank you. Not even how was your stay or anything!!!!

    « Best place in ever!!!! »

    I love this place I stayed for one night and I was blown away by the exceptional customer service here!! The staff is so nice, everything is nice and clean!! Very modern updates!!! If you are looking for great quality and excellent customers service come here!! You will not be disappointed!!! I would come here again and again! Best hotel I have seen in a long time!!! So worth it!! Thank you for providing me with an amazing stay best western :)

    « Customer Service? What's that? »

    We arrived at our hotel at about 3:30 in the afternoon. The temp outside was 93 with a heat index of 105 degrees. They were expecting us, we had reserved our room weeks in advance. Yet on this simmering June day we entered a sweltering hotel room. Gosh, would it have been too much to have the air on in the room? ONE ice machine in the whole hotel, on the first floor near the elevator. Oh, the one and only elevator. Breakfast ends at 9am. Show up at 9:05 and the food is gone, no leftovers, no bread crumbs. Thank God there was still coffee. Now I know we were late for the deadline but surely the leftover eggs and such could stay out for a few minutes, don't put out more but would it hurt you to leave the leftovers for a minute? They have recently renovated the rooms and they look nice, they do. But customer service is sadly lacking.

    « Very nice place to stay »

    Staff were very friendly and helpful. Our room was very clean and comfortable. We enjoyed our stay and had a very restful night. We always stay at a Best Western when we have a choice. We have never had any problems at these hotels.

    « why do i need a title? »

    The toilet did not flush properly. There was no attendant for the breakfast. out of waffle mix orange juice and bananas. the desk looked for waffle mix and left without finding any. The desk clerk was notified in the morning about the problem with the toilet but it was not attended to while we were there.

    « Graduation »

    If you are thinking about going to Notre Dame to visit or going to a football game, I would highly recommend the Best Western in Elkhart. Extremely convenient and clean. This motel offers everything you could want. My wife and I throughly enjoyed our stay.

  • 4
    « Very nice and clean! »

    This was a very nice and clean hotel and it was updated and modern. The hotel staff was very friendly. We stayed for a Rugby tournament so the hotel was pretty full.. There were a lot of high school girls running in and out and the staff kept the free breakfast well stocked. The only recommendation I have is to schedule more than one employee at the front desk. On Saturday night, one employee worked the front desk (I think she was the only employee in the hotel) and if you needed something you rang a bell. She took care of everything including checking people in, pool towels, room supplies etc. We observed a couple with a small child who waited over 10 minutes before the staff member came to the front desk to check them in. It wasn't until one of the guests called the hotel to report someone had been waiting to check in that got the attention of the worker. Despite the "high demand" from guests that evening, the employee was still very pleasant and helpful! Very good location in Elkhart-close to highway and restaurants.

    « Conventions »

    The best place with the best amenities for the price. The staff of this location has gone above and beyond. They make you feel comfortable. Treat you with respect and courteous. Comfortable beds. Clean rooms and delicious breakfast.

    « Enjoyable Stay »

    We stayed here for one night at the Best Western in Elkhart after a long day of travel. We had a king suite which was clean and the bed was very comfortable. It's easy in the dark to miss this hotel as it is located in behind a Phillips 66 gas station and difficult to see from the road. Parking was free and lots of parking spaces. Breakfast was included which was a basic Best Western buffet. There was adequate area for seating but the hotel was full that night and the breakfast area was extremely busy in the morning. We would stay here again.

    « Modern. Clean. »

    Modern. Clean. Friendly staff. Small details undone. Location hidden behind gas station. Traditional continental with waffles, biscuits and gravy, etc. Close multiple nice eating places. Close to interstate.

    « A Wonderful Stay! »

    My 4-night stay at Best Western in Elkhart IN went without a hitch. The staff (front desk, hotel manager, and room cleaners) was extremely accommodating and kind. When I checked in, the hotel manager informed me that the rooms were recently remodeled. I was really pleasantly surprised with how nice my room's layout and decor was! The bed was also comfortable. If ever my business travels take me back to Elkhart, I would definitely return to this hotel!

    « Warm and Welcoming »

    After arriving home I am still amazed at the gracious and warm feeling of this hotel. After the many hours of being on the road, and many more to go, the manager was so helpful. It was like being at a friend's home. She was so kind. I would definitely stay in this hotel again. Absolutely perfect in every way!

    « Exceptional Hotel...Best Choice in Elkhart... »

    The Hotel Staff and their attention to details bring me back...I have stayed at this hotel once or twice a week... every week for the last year. Every time I check into a room it has been immaculately cleaned and re-supplied completely. The beds, sheets and pillows are new, clean and incredibly comfortable. The large flat screen television, refrigerator, microwave, desk and furnishings are all new and make my stays an absolute pleasure!!! I enjoy fresh air and all rooms have functioning windows with screens. There are multiple restaurants within walking and short drive distances available.

    « Great Hotel »

    Very helpful staff, clean rooms and good breakfast. Nice flat screen TV. Rooms have refrigerator and microwave. Internet service is very good. Hotel was just remodeled, looks great. Swimming pool and weight room are also available.

    « Great hotel for ND football weekend. »

    We recently stayed at this hotel for a ND football weekend. Like most hotels in the area, it has a 2 night minimum during ND home games. We booked the hotel sight unseen on Trip Advisor. I was a little concerned since some of the reviews weren't that good, however, this is a very good hotel, especially for its price point. Staying in Elkhart, I learned, is much cheaper than staying in South Bend or Mishawaka on game weekends. The hotel was clean and appears to have been recently renovated. Beds were comfortable and clean and the hotel staff was very friendly. The breakfast was typical for hotels of this class--a variety of pastries and cereals with a couple of hot entrees and, of course, the ubiquitous waffle maker! The food was good and plentiful and the staff kept the breakfast buffet well supplied. No complaints whatsoever. Would highly recommend this hotel to anyone traveling to visit Notre Dame or just passing through.

    « Comfort Away From Home »

    I have stayed at this Best Western many times in the past and they never cease to meet my standards. The hotel is very clean and the staff is very personable! The beds are extremely comfortable and I'm always guaranteed a great night's sleep. The indoor heated pool is always a great feature, as I usually travel with my two kids and they LOVE it! Every morning they have a complimentary hot breakfast available, and that is a major perk when traveling! The staff was very accommodating when I need a late check out and promptly handled any requests that I had throughout the duration of my stay. I loved the convenient access of the business center and enjoyed the relaxed pace the hotel provided.

  • 2
    « overpriced »

    On the way to Elkhart, there are numerous billboards stating that there are over 1400 rooms in Elkhart-I would pick one of the other 1200 rooms and avoid this way overpriced hotel. The hotel was generally clean and the housekeeping staff was very helpful, however the front desk was rather rude and not helpful. I understand that all business within a 3o mile radius of Notre Dame capitalize on football weekends, but I don't think I have ever paid so much for so little in my life.

    « Great Hotel! »

    This Hotel is a very great place to stay. With it being right off the toll road it is very convenient. Free hot breakfast was very good and fresh. The morning, Afternoon, and Night shift workers are all excellent with guests and go above and beyond to make sure you are satisfied. Pool was very clean. No complaints what so ever. Would rate 10/10 if possible. Highly recommend anyone traveling in the area stay at this hotel.

    « Oasis for Weary Family »

    It was after a very long day of travel that we finally arrived at the Best Western Inn and Suites in Elkhart. From the very moment we walked in the stay could not have been better. Anessa was amazing, efficient and welcoming! The facilities were all outstanding. Even the breakfast the next day was groovy! Thank you for taking care of us. Peace!

    « Great Motel »

    This is the best value in the area. Very clean and well appointed. Has the feel of a much more expensive motel. Great staff. I have stayed in many of the other motels in the area but none better for the value. Very happy and will return the next time I am in the area.

    « Totally worth it. »

    The hotel is in a great location almost right off of highway 80. It is on what seems like the main strip, but surprisingly quite and comfortable. The building seems newly renovated. The room was very comfortable. The beds were amazing, super soft. The breakfast was really good, we loved the eggs and sausage. Super friendly and helpful staff. We will defiantly stay again.

    « Awesome Elkhart »

    If you are heading to the South Bend / Notre Dame area, skip the football crowds and stay in Elkhart at the Best Western. You will not be disappointed. The rooms are recently renovate and look great. The owners are usually onsite and will greet as a part of the family who are having you to their home for the weekend not someone just renting a room.

    « Lovely Accommodations »

    The staff was friendly and helpful; the room was immaculate. The breakfast was great. It was close to the interstate and easy to get to. The hotel met our needs perfectly. It would be a good place to stay for any occasion.

    « Great breakfast »

    One of the best places I have ever stayed. Great breakfast. If you look at my posts that is saying a lot. Great room. Room clean and fresh. Breakfast hot and fresh. Front desk staff great. I definitely recommend.


    an average priced hotel, with free hot complimentary breakfast, well lit lobby and market place, heated pool with a 24 hour weight room, great faculty and staff very polite super nice, it was a great experience very welcoming, had such a goodnight of rest the bed is amazing soft, comfortable. great all together. i would definitely recommended this hotel to all my friends and family.

    « Great location, Friendly staff, New rooms »

    The title says it all. I always stay at this hotel when I am in the area. You cant go wrong. More than you can count nearby places to eat and shop. Plus it's literally right off the toll road. The hotel had a recent remodel of all the rooms. Truckers and RV haulers the parking can be tight so you should call first.

  • 5
    « Visting Family »

    Very nice Hotel, Average prices, average discounts, very nice rooms, we had a king suite, love how they have a shade that pulls down on window, carpet was clean, furniture was clean, bed was very nice, only complaint was not a thick enough blanket ,you can ask for another one. didn't hear any traffic noises we were on front of building. We will stay here again.

    « new area of travel »

    Was not familiar with area and have always had good luck with Best Western Hotels. Read other reviews and they were on the mark. Clean and quiet room. Beds comfortable and the staff were friendly. Easy access to toll road.

    « Not being maintained »

    Apparently this hotel has been renovated in the past couple can tell. However, it is not being maintained adequately!! Some examples is the general odor of the lobby(dank and musty), the fan cover in the bathroom hanging down and the crud in the elevator floor. Don't waste your money....there are other hotels for the same money that would be comparable

    « great location off rt 80 »

    easy to get to off rt 80, comfortable beds, clean, and decent breakfast. location close to restaurants and not far from notre dame. the staff is very friendly and helpful.check in and out was a breeze.

    « Stop on our way home »

    The location was right off the interstate and easy to find. Just a few problems with the room and service. The room smelled like it had just been painted but it was not overly bad. The bathroom door didn't shut all the way and therefore wouldn't lock. I could use my finger to show them all over where they needed to dust and also left them a note about it, There wasn't enough towels in the bathroom for the occupancy of the room, so we had to ask for more, and were given bath mats instead of towels, but didn't find that out until we took a shower. I was disappointed with my stay. I usually don't have issues that are not taken care of at a Best Western. But I'm not sure if I will stay at this one again. I didn't feel like I was welcome their. Just people doing what they have to for their job.

    « Trip To Shipshewana »

    This was a trip to Shipshewana to the Flea Market and other shops. We take our Grandchildren some place before the go back to school in the fall. They really like the local people and and learn a lot about other Cultures. The Elkhart Best Western is right in the middle of the things we wanted to do.

    « Girls' 26 States road trip »

    We had a nice stay at the hotel. Was my first time in Indiana. Wish we had more time to visit the state as I'm sure there would have been some cool hotspots for us girls. I took my friend on a road trip where the destination was not the point but the journey was. Glad we enjoyed ourselves.

    « Clean »

    Steve checked us in. We were impressed with his friendly, charming personality. We felt that he really cared about our comfort. The Room was pleasant and clean, the bed was very comfortable. We will be sleeping here again when we are in the area. Shopping is convenient if you forgot to pack essentials.

    « Don't judge book by its cover »

    The room was 82 degrees on a 95 degree day. Towels were as thin as the coffee was watery. I like BW this one, not so much. Sometimes you buy a book based on the author, hoping its at least as good as the last one. I will say the A/c system was far superior once turned on the other BWs. It was not noisy which allowed a decent sleep. We did use the two soap slivers, one shampoo and the hand towel provided for us.


    My family and I stayed in 4 rooms for three nights. After my first day, I asked for housekeeping twice (housekeeper and called front desk) and were told that they would come back later. I returned from my grandmother's birthday celebration to a room that had not been cleaned. I informed the front desk and they had no answer for me. I requested towels and some type of cleaner so that I could clean my tub. I also needed to get rid of trash that was left in my room. Also upon returning that same night we did not have a place to park due to large trucks and trucks with trailers that took up 6 parking spaces. I was also told by management that I would receive points for my inconvenience but did not happen. Also upon arrival my sister paid by cash and her credit card was charged even after she talked to the front desk.

  • 5
    « very satisfied with the hotel »

    Slightly set back from the road by the gas station but the facility was clean, modern and excellent condition. The room was very comfortable and nicely decorated. The morning breakfast was in a very well presented area and the food quality and quantity by far exceed other Best Westerns. Thank you.

    « Amazing »

    I thoroughly enjoyed my stay at Best Western Inn & Suites. The rooms were lovely and the employees were helpful as well. I am definitely going to stay here again sometime and I would highly recommend this hotel to anyone searching for a hotel to stay at.

    « Good place to stop in Elkhart »

    I stayed in the Best Western last week on a Saturday night when they were quite busy. The hotel is located on one of the main streets near the interstate, but is set back behind a gas station. It was quiet - we didn't notice traffic noise at all. It is conveniently located near many restaurant choices (within easy walking distance). Our room was nicely decorated in a calm grey color scheme with some really nice wall art. The beds were super comfortable - yay! and the A/C for once was actually quiet. Friendly people at the front desk and a quick spot for breakfast before hitting the road in the morning - well supplied, and someone was right on it if an item ran low. I would definitely stay here again. The only reason I wouldn't give it a five was that we noticed the carpet in the hall was seriously wrinkled - like it had stretched - and needed repair.

    « Business Trip »

    Great for access to local RV manufactures. The hotel was only a few minutes from the Cargo Mate factory where I had to make a pick up. It is also close to many other trailer manufactures. Any one making a pick up in Elkhart will find this hotel very convient.

    « Family Vacation »

    We had three rooms for three days. There was 11 of us. Breakfast everyday was fresh and was restocked as needed. All staff were very helpful and friendly. Rooms were clean and have been recently updated.

    « Good for One Night »

    We stayed at other BWs while on our 2-week road trip so it seemed like a no-brainer to stay here. The quiet hotel is conveniently located right off the highway behind a gas station (quick fuel-up in the morning). Breakfast was super yummy! Check-in was a breeze--even at midnight. The fitness center has Dumbbells and a weight machine plus cardio machines. Now here's why I gave it an average rating: the sink stopper was broken so water drained slowly, the heater was on when we walked into our room which made the room uncomfortable at first, body lotion was not provided (other BWs provided this), towels are scratchy and well-used, and the light on our phone kept blinking all night but there was no voicemail button. The most annoying part of our experience was the housekeeping guy. He knocked on our door at 0900 and I told him we'd be out by 1100 (check-out time). At 1040, he knocked on our door once and then proceeded to use his key card to open it. My husband was just getting out of the shower so that was awkward. We paid for our room until 11AM but felt as if the hotel was trying to rush us out. It's a horrible feeling, especially since we got in at midnight and needed our rest. Please tell your housekeeping folks to leave guests alone until check-out time. The front desk could also set-up a walkie talkie system where they let housekeeping know when people check-out. This would prevent them from walking in on guests as they get out of the shower. This hotel is good for one or two nights but as it is now, I wouldn't stay longer than that.

    « Great Hotel »

    Hotel is behind a gas station but is very nice & quiet. Restaurants and services & freeway nearby. Very good front desk service. Pool is small but refreshing. Hot tub also available. Walking distance to restaurant.

    « Tired »

    I believe that other guests either got a different remodeled section of the hotel, or they just plain over-rated it. The carpet in the hallways was old and tired, however, when I got into my room, it was clean, if a bit minimalistic in décor. The bed sheets were bleached, but the bath linen was dingy and unbleached. When I opened the refridgerator, I found someone else's Steak-n-Shake leftovers and a half-gallon of milk. My single night stay was a bargain, but I won't stay here with my family on a return trip this summer.

    « Retired »

    I would like to say thank you for the great service and accommodation you gave me while I stay there at the Best Western elkhart indiana northside The breakfast was always fresh and garentee and the lady at the front desk day shift was incredible. She went well beyond when it came to making sure her guess we're all taken care of and their needs. Also I would like to personally thank you for calling to make sure I arrive back in florida safely, not once . But, I believe another member of her family call the next day to make sure I arrive home safe and sound. That was the first time anyone has call from a motel to make sure I was home safe, that really touch me. Anyways I would recommend if your in elkhart indiana or close to there you might want to pick their hotel to stay in. The place is really clean and kept up and there is a exercise room with indoor pool and like I said if they don't have what you need I'm sure the staff there will try to accommodate you. Once again thank you for a great stay at Best Western Elkhart, Indiana. Thank you.

    « Excellant stay »

    Check-in was very fast. Room was excellent with no problems for the 2 day stay. Wish the pool had a hot tub. Not a direct driveway into hotel, had to go thru a gas station to get to it. needs a bigger sign to turn off highwasy to get noticed.

  • 4
    « Award winning and easy drive to University of Notre Dame »

    We stayed here two nights. Priya and her husband quickly learned who everyone was by name and made us feel very welcome. The lobby offers pleasant seating, a cozy fireplace, and free USA Today newspapers. There is also free wifi . The beds were comfortable, had large TV, refrig, and many amenities.The rooms were very clean and quiet, even with renovations underway!The complimentary breakfast has numerous fruit and protein options, among many offerings. Just so you know,the depth of the sparkling clean indoor pool is 3 ft-5 ft with ladder style entry/exit from the pool. This instant depth could be a bit more challenging for those with small children.The water was warm, no chill upon entering! There is a swim chair readily available for those with disabilities. Pool hours are 10 a.m.-10 p.m. This property is in a very good location right off I-90 & I-80 , with numerous dining and shopping options within walking distance. An excellent value for the price -with tax under $75 per night ( maybe discounted while renovations are underway?)We may have used AAA or AARP discounts but I am not sure. It is also an easy drive of about 20-25 minutes from the University of Notre Dame. We will be back! Tip #1: Look for the driveway right next to the gas station. The hotel is next door to the Steak 'n Shake restaurant and right behind the gas station/Subway shop. Tip #2 : This pool within sight of the lobby, is without a lifeguard. Parents might enjoy the pool more and worry a bit less by bringing US Coast Guard approved life jackets for their beginner/non-swimming children. It makes playing in the water more fun for all because the parent's hands can be free to twirl and play with the "swimmers".)

    « Old and worn »

    When arriving to the hotel, staff member was on a private call that never ended during check in. Linens were old and ragged. Hotel condition was very rough and well used. Breakfast was offered but all containers were empty or not working correctly. Staff never offered to assist. No hello or good bye when entering the building.

    « Pool was dirty and falling apart when we found the light wish we would have just left it off »

    Was told they had pool and hot tub no hot tub just a heated pool that was hard to get in and out of it only has small steps on the inside of the wall on liner dark and unclean. For breakfast nothing was working except for the cereal . Out of coffee, juice when asked if they had more the guy seemed upset that he had to get off his phone/ computer was Told they were doing construction on 2nd and 3 rd floors but seemed to be done with most I would choose some were else if it's for a family wouldn't do my daughter's birthday there next year

    « Would stay again. »

    They are in the renovation process, so give them a little slack. We took a chance after reading a lot of mixed reviews and were.glad we did. They were more than willing to meet our requests. Very quiet and a good nights rest.

    « Medical visit »

    A family member lives in Indiana that became very ill. There were 10 of us that needed a place right of the toll road. Meena & the other staff were very courteous & compassionate. They are in the middle of remodeling & we got 3 rooms together, that were updated & clean. We had the opportunity to use the work out room & the swimming pool. No complaints at all. The breakfast was always fresh & hot. If you need a place right off the toll road, this is the place to stay. It is right in the middle of restaurants & all different types of stores. We will be going again in the near future and we will be staying there because of the hospitality & price.

    « Will be coming back! »

    We decided to stay here for the night on our way to Chicago and we were happy we did! It seemed like they were renovating as the lobby looked updated and we were lucky to enough to get a updated room as well. They did a good job on the renovations as the rooms were clean and looked more modern. I would recommend this hotel for anyone if you are on I-90 and need a place to stay. The staff was friendly and the breakfast was good as well.

    « Newly renovated and very clean room »

    The rooms are newly renovated, excellent customer service, and breakfast is very good. The rooms are very clean and the room was up to standards. Overall, the stay was great, had no issues at all, and would recommend this hotel to anyone.

    « Price right and service great »

    The staff was always friendly and repeatedly went out of their way to serve. They are in the middle of upgrading the units and it was obvious that our unit had just been completed and was very nice. The located, just off of the toll road, made it easy to get to everywhere we needed to go. There are good restraints close and the Subway next door was great for a quick sandwich. The continental breakfast was fresh and well stocked.

    « stay twice a week every week »

    i am truckdriver who stays twice a week. people at front desk always friendly and help me with computer as i am not very computer literate. rooms are nice,comfortable beds good cable selection on TV,good breakfast. It is my home away from home as I stay there so often

    « excellent customer service »

    The lady at the front desk went out of her way to make sure her guests were comfortable. You don't often get that level of customer service anymore. I certainly recommend this hotel to anyone. Very clean, good breakfast.

  • 5

    Staff were so friendly, made me feel like home. Management husband and wife team were great. I will be going back for sure when in town. Food, gas etc... very close. Highway close by to get on and off.

    « Nice hotel and good value »

    We stayed here with a school group. Hotel was clean with very comfortable beds. It was a very good value, better than others in the area. Breakfast was included in the rate. Breakfast was very good and had hot and cold items.

    « very quiet »

    This was a good stop on the road for a night, very quiet motel and very quiet AC/heater unit, which is a real plus. The room was large, the bathroom was mostly updated, lighting was good, breakfast was good with hot choices, front desk staff was cordial. There were a few glitches: drapes in the room did not cover the very thin curtains allowing lights to shine through, some things in the room were dusty, the shower looked like it had been caulked with a shovel and looked old , and there were not enough warm covers on the bed for winter weather. Luckily we had a two queen bed room and were able to use the covers from the other bed to supplement. We did not try the wifi, the cable TV had minimal channels. Would we stay again? probably, for the same price.

    « Great for an overnight stop »

    My husband and I stay here enroute when we visit our son and family. It's wonderful to pull off the highway and go a few hundred yards to our overnight stop. The rooms are clean, the beds comfortable, and it's quiet. Breakfast finishes at 9:00 am but that is okay for 99% of travelers. The pool is great if you arrive and want to take a plunge. My only negative was that there were no cooked eggs for breakfast except cold hard boiled eggs or a ready to heat packaged roll with sausage, egg and cheese. I think the breakfast could have been a little more imaginative.

    « Excellent stay »

    Hotel/Motel is being refurbished with very nice appointments. Excellent stay. Very, very clean with helpful and attentive staff. Will stay again and recommend to others as an excellent motel on a thrifty budget.

    « Home Away From Home »

    We choose to stay here because of the family approach by the staff to caring for us. We come several times a year to visit family. There are other Best Western's available but, we have found this one to be the best.

    « Upscale accomodations »

    We were looking for a nice hotel with a budget price and the lady at the front desk made it happen. She was able to find a way to reduce the rack rate to one that was manageable for us. We really appreciated her help. The room had two queen beds and decorated very nicely. Breakfast was spectacular with packaged egg and sausage sandwiches some of which were on a pretzel roll. Scrambled eggs, sausage links, cereal, waffles, yogurt, fresh fruit and more. Great value and a very pleasant stay. Would return if we needed a room in the area.

    « Football Trip »

    Attending a Notre Dame football game and the pricing for this location was outrageous. Our floor was under renovations and check in was an obstacle course getting to our room. Chairs in room were broken and dangerous to sit in. Door didn't have a workable security lock for night time. Toilet ran on continually after flushing. Reported the issues to staff and chairs were removed with no replacements provided. Toilet continued to run on. Getting up in the night, had to wait five minutes to ensure the toilet would shut off properly. Hot breakfast was eggs and sausage and personally witness staff heating the food up in the microwave which all guests were using. Com'on man!

    « Great Trip.. »

    Stayed here with family for ND weekend. Staff was very helpful, hotel was clean! A good deal all in all. Hotel was easily accessible to major highways. It was also close to restaurants and Notre Dame. All in all a great trip.

    « No cleaning service »

    It wasn't too bad. No cleaning service on Saturday and when I explained this to the desk, they said that the maid service had cleaned the room. No management on Sunday, nothing they could do for us. What a joke!! We will probably never stay here again.

  • 4
    « Elkhart IN »

    Stayed two nights for a family wedding. We've stayed at this hotel several times in their nicely remodeled rooms and the free breakfast is one of the nicer ones with a good selection. Their were a couple of little housekeeping issues this trip but were corrected when reported. A good value for the money and easy to get to; right off the toll road exit surrounded by restaurants etc.


    Lobby was clean and remodeled. Carpeting in halls and rooms (we had three rooms) was worn, soiled, and some holes. Towels were thin and grey. Lobby bathroom was filthy. We stayed there last year when owners were remodeling; however, we thought conditions would be improved one year later--especially rooms. Sheets were clean. Internet did not work properly, and TV channels were fuzzy.

    « a good value »

    great location to stay for game weekends . close to highway and plenty of restaurants. the staff was very nice. we left an item in the room and carlos found it and was going to have it shipped to us. also stephanie at thr fromnt desk was very freindly and recommended a pizza place near by as we were too tired to eat out.

    « Good Value for the cost »

    Good place to stay, rooms are clean and comfortable, beds are comfortable, staff is courteous and attentive. Breakfast choices or food options are below average, we have stayed her a few nights in the past 2 years and enjoyed our stay.

    « Great Value »

    The motel looks great. new remodel was done nicely. I had a problem with the bathtub but they were extremely prompt to take care of it. The rooms are spacious and well laid out. The staff were very courteous and helpful. I will stay there again.


Getting to the hotel ...

All directions
·From: Indiana Toll Road. Interstate 80/90. Take Exit 92, one block North on the right to the Best Western Inn and Suites.