SureStay Hotel by Best Western Wenatchee,  East Wenatchee

4.0/5  - based on 19 guest reviews.
580 Valley Mall Parkway, 98802-4836, East Wenatchee, United States - See map
+1 509 888 7378 +1 509 888 0549



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> Room 1

1 adult


Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Valet parking
    Valet parking
TripAdvisor Traveler Rating
based on 20 traveler reviews
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The SureStay? Hotel Wenatchee features 54 newly renovated rooms with interior corridors, pool and a hot tub. All of our rooms include a complimentary enhanced continental breakfast featuring make-your-own waffles as well as biscuits and gravy. Our renovated hotel is the closest hotel to Wenatchee's Pangborn Memorial Airport. The hotel's central location also offers easy access to the Valley Mall, restaurants, bars, Wenatchee's Historic Downtown and other area attractions including Lake Chelan and the charming Bavarian-style village of Leavenworth.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 20 guest reviews
Business Business 2
Couples Couples 5
Family Family 8
Friends getaway Friends getaway 1
Solo travel Solo travel 3
Sleep Quality
SureStay Hotel by Best Western Wenatchee,East Wenatchee
  • 5
    « Great hotel »

    Was in town a day early for business meeting, stayed here on my member perks. Staff was very helpful and friendly, i even found a personalized letter to me from the staff waiting inside my room. They made sure all my needs were met during my stay. Highly recommend this location.

    « No soundproofing = no sleep for your money »

    Taking into full consideration the inexpensive price I paid for my room - I found the room clean, the bed comfortable, and the amenities good. But I wasn't able to get what I paid for - which was a night's sleep. Limited soundproofing - if any - led to a night of being woken repeatedly by traffic on the street as well as by people in the hallway. I am not a particularly light sleeper, yet I was unable to get a night's rest.

    « Good value and comfort »

    We had a three night stay over the weekend. Local friends recommended the SureStay Hotel to us. LOCATION: Easy access to the North South US 97 highway, Grant Road leading to Pangborn Airport and the bridge to South Wenatchee. In addition, it is on the other side of the block and away from these major roads, which eliminates much of the noise. It is within walking distance to food and drink as well as retail stores. ROOMS: Housekeeping was excellent with the beds well made. I asked questions to two of the housekeeping staff and they were pleasant and helpful. There is adequate room for hanging garments and storing luggage with easy access. CONTINENTAL BREAKFAST: This is the one area I would suggest improvement. The eating space was small, but it was not crowded the times were were there. There was the standard fair with waffles, toast, yogurt, coffee, orange juice cider, etc. There were Apples, which one would expect from the Apple Capitol of the World, but at the time we were there, other fresh fruit such as oranges and bananas were absent. The breakfast is basic and adequate, juist not fancy and diverse. In summary, the SureStay Hotel is safe, clean, comfortable, hospitable and convenient, while being reasonably priced.

    « A fair value »

    Stayed here many times. Under new ownership. Gradually getting better with each stay. The construction workers who stay seem to now be in the minority, and the quality of each visit is now very good. Little things have been done (curved shower bar, curtains that stays put) add dramatically to the overall quality of the stay. Better quality guests now mean there is very little slamming of doors, children running in the halls at midnight.... The management is quick to keep the rowdies quiet or absent, and all the guests can now enjoy a comfortable stay. There are buildings in the close vicinity. Who knows, maybe someday a neighboring building could be purchased as a pet wing. Dining & shopping in close walking distance. Overall, a decent price for a decent stay. Plan to return again.

    « We will stay again. »

    This property has gone under some really big over haul to update this Hotel. I was pleasantly surprise. Brian was at the front desk and greeted me with a smile. Very easy check in. The hotel offers a fairly good breakfast. The area is kind of small if the hotel is full. Just take your breakfast to your room that is what I did. Very clean and a good size room. We had a room with a king bed. Comfy bed as well. It does have a laundry room as well which is nice. Free internet of course. I hope you enjoy your stay.!

    « Sure Stay Hotel, East Wenatchee »

    This is an excellent place to stay if you have an early/late flight out of Pangborn. The staff is very friendly and accommodating. I came in without a reservation, during a busy time with all the construction going on in town. They found me a great room at a great price. I will definitely stay here again.

    « Nice & Clean & Convenient to Variety of Places »

    My family & I stayed for 2 nights last weekend. We had an accessible room and it was nice, clean, comfortable. Easy in/out from the handicap parking stall. New queen beds were very comfortable; I slept good & I normally do not sleep well at hotels. Nice décor throughout & the wifi was fast & reliable. Convenient to several restaurants and fast food places; its across from their local mall & a Fred Meyer store is just a few blocks away. Our room was close to the highway but I rarely heard outside traffic. Breakfast area is small so we went elsewhere, but a large part of that was my family member's dietary restrictions. Brian at the Front Desk was pleasant, friendly, and helpful. I will definitely stay here again.

    « Excellent Customer Service and Clean Rooms »

    My husband and I (plus our 2 dogs) had the pleasure of staying one or two trips a month during 2017 and our last trip January 2018, house hunting in the Wenatchee area. The rooms were clean, comfortable and quiet. In the beginning we stayed at a few other hotels in Wenatchee, but found Sure Stay to be the best! It only took a few repeat stays and I was greeted on a first name basis and when calling in for reservations they recognized who I was, which made it very quick and easy to make reservations. Even though they were remodeling during 2017 summer, it did not affect the quality of our stays. The only negative remark would be the breakfast and eating area is very small with limited food choices. The rooms have quality internet, which I never had any problems with. I would highly recommend staying at Sure Stay on your next visit to East Wenatchee or Wenatchee area.

    « Simple, clean, good value »

    Stayed for a single night before a skiing trip. It's a simple place, but it was clean, the room was in great condition, and the breakfast was good (although the breakfast area is a bit small). Overall, a good value; can recommend.

    « Amazing Customer Service »

    The room was fine, its was nice and clean, but the heating unit definitely smelled like old smoke/dust when we first started it up. Fine for a night or two. What made me give it 4 stars was the awesome customer service we received from Jovanna! I forgot a necklace that is somewhat valuable and sentimental to me on the bathroom counter. I called a few hours after we had checked out and she said that housekeeping was still cleaning rooms and she would call me back to let me know if it was located. She called later that day to say they had found it and she'd be mailing it out to me that same day! So appreciate the trustworthiness of the staff and the quick work and follow through by Jovanna. Thank you!

  • 4
    « surprising great room »

    The rooms were remodeled, clean, and the beds were new. Breakfast areas was small, but that was the only negative. It was across from the mall and several restaurants. The staff was friendly. My daughter left her earrings in the room and the staff found them and are mailing them to us.

    « Very nice, clean hotel. Great Quality »

    It had everything I look for in a hotel for a business trip (except a fitness room). The internet worked well. They had a good TV and cable. There was a desk to work at. The bed was comfy. The shower was nice with a newish shower head. And there was a hot tub open year round. The breakfast room was very tiny with not a lot of options, but it was better than many I have seen. There was an OK choice of waffles, cereal, biscuits and gravy, and bananas. Overall, I was impressed.

    « A decent place across from the mall. 30 min from Leavenworth »

    This is your typical best western. The rooms are nice. A little dated but clean. The bed is very nice as are the pillows. It is right across from the north Wenatchee mall and close to restaraunts and wind river bar. Overall a clean cheap place to stay. The breaky is ok but I have had better at best western. They have a pool buy it is outdoor and they do have free WiFi. The stuff was really nice and David was helpful.

    « Great value, clean »

    Stayed one night on business. Price was very good, room was clean and tidy. Bathroom was clean, in good repair, and well-appointed. Free breakfast was just above minimal. Certainly doable, but a very small lobby and limited choices?waffles, cereal, coffee, yogurt, breads, apples. Quality of food was good, just limited selection and seating. Overall, would happily stay again.

    « Best Value anywhere »

    I stay in hotels fairly regularly and every time I come through Wenatchee, this is the place I choose. Rooms are clean, quite, and comfortable. The price is no indication of the type of place you are staying in. Brian at the front desk is always friendly and helpful and I look forward to many more stays.

    « Super good value! »

    Brian at the front desk was super helpful by getting me a ground level room so that I could be closer to my car that had my work stuff in it. The room itself was very nice and updated. I especially liked the shower. Beautiful view out the back. The TV was a bit on the small side but nice channel line up and guide. I have spent more money and stayed in way worse. For the money, this place is well worth it.

    « Don't set your expectations too high and you may not be disappointed. »

    A semi-decent bang-for-the-buck. The price is a little high for what you get but it does compete with the lower-end hotels. We mistakenly agreed to a room next to the hot tub. Some fat middle-aged guys must have had a couple of bowls of loud-mouth soup for dinner and are now right outside our door yucking it up. Not at full volume, but lets just say their not using their indoor voices either. Bathroom door doesn't close.... The new owners are giving it their best effort but don't expect the world.

    « Great price »

    It was the best price we found and convenient to the mall. Really liked the lower room rate, did not mind bare-bones amenities. The renovations helping make the hotel a nice place to stay; clean and comfortable. Extra parking on the North side of the building. We plan to stay here again soon.


Getting to the hotel ...

All directions
·From: Chelen. Start out going east on Manson Highway, WA-150 toward West Manson Highway. Continue to follow WA-150. Turn right onto Columbia Street which is just past North Cedar Street. Turn right onto East Woodin Avenue. Turn right onto West Woodin Avenue, US-97 Alt South. Continue to follow US-97 Alt South. Enter the next roundabout and take the second exit onto State Highway 97A, US-97 Alt South. State Highway 97A, US-97 Alt South becomes Euclid Avenue. Merge onto US-97 North, US-2 East toward WA-28, East Wenatchee and Spokane. Turn right onto Sunset Highway North, US-2 Business West, WA-28. Continue to follow US-2 Business West, WA-28 which is 0. 1 miles past Cascade Avenue NW. Turn le...

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