Best Western Plus Hotel Duncanville Dallas,  Duncanville

4.5/5  - based on 242 guest reviews.
922 E Highway 67, 75137, Duncanville, United States - See map
+1 972 283 3000 +1 972 283 3003



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> Room 1

1 adult


Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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TripAdvisor Traveler Rating
based on 242 traveler reviews
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Located minutes from Cedar Hill, Desoto and Dallas, there's so much to do and see while staying at this new and conveniently located Duncanville hotel. Just 15 minutes from downtown Dallas, this Duncanville hotel puts you in the center of it all. Our location is a sport enthusiast's or athlete's dream - Bob Knight Fieldhouse, Oak Cliff Country Club, American Airlines Center, Rangers Ballpark and Texas Stadium are all minutes away. Looking to explore not just the area, but nature, too? The Dallas Zoo, Dallas World Aquarium, Museum of Nature and Science and Dallas Arboretum are also nearby. If you want to indulge in some retail therapy or grab a delicious meal, there's a wide selection of wonderful shops and fantastic restaurants including Uptown Village at Cedar Hill and Southwest Mall near this hotel near Desoto. Those traveling on business are ensured a productive stay, as we're conveniently located near many area businesses, including Manheim Auto Auction, Solar Turbines, Texwood Industries, Army Air Forces Exchange Services, Frito-Lay, Adesa Auto Auction and Methodist Charlton Medical Center. Looking for event space in Duncanville? We offer meeting and banquet space for up to 110 attendees. From the abundant onsite amenities to the generous extra touches in the modern, spacious guest rooms, it quickly becomes apparent that we're committed to ensuring you feel right at home. Enjoy the added value of having cable or satellite television on a 42-inch LED TV, a microwave, a refrigerator, a desk, free Wi-Fi and an easy chair in each well-appointed room. On the premises, this hotel near Cedar Hill also offers an outdoor pool, hot tub, exercise facility, 24-hour front desk, 24-hour business center, free parking, daily complimentary full breakfast and much more. Are you ready for the perfect trip to Duncanville? Make a reservation at the Best Western Plus Duncanville Dallas today!

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 242 guest reviews
Certificate of Excellence
GreenLeader Bronze

Business Business 78
Couples Couples 33
Family Family 85
Friends getaway Friends getaway 18
Solo travel Solo travel 19
Sleep Quality
Best Western Plus Duncanville Dallas,Duncanville
  • 5
    « Great Updates Being Made »

    Although the lobby was under construction, the employees went out of their way to make this a good experience. The updates are going to look great when they are done and the hotel was very nice. Great breakfast experience with an employee there and the food was hot and good. Nice place to stay for the price and I will definitely stay again. We were there for a basketball tournament and location is great to get to the Fieldhouse.

    « Always great! »

    Pankaj and his staff always go out of their way to make us feel at home, we have been staying there for a number of years and would not go anywhere else. They are in the process of renovating the lobby area and it looks great. They made sure that no issues were caused by this renovation. I look forward to returning soon to see the finished product. Good job Guys!

    « Stay at Best Western »

    On my stay at the Best Western I had Excellent customer service they were always courteous and if I needed something they would help me to the best of their ability to get it for me or to help me find it to get it I would refer the Best Western to anyone.

    « A pleasant surprise »

    This was my first stay at a Best Western in at least 25 years. I was pleasantly surprised with this excellent hotel, its professional staff, and the overall value! The property is well-maintained and the staff is friendly and efficient. The breakfast is comparable to other chains at this price point and my family had no difficulty finding something tasty. The breakfast attendant was especially eager to help. We're planning on staying at other Best Westerns this summer based on our experience with this one.

    « A very nice hotel »

    We stayed at this hotel for one night as we were on a cross country trip. The hotel was conveniently located and staff members, from the woman who checked us in at the front desk to those who maintained the breakfast area, were very pleasant and helpful. The room was comfortable and nicely furnished, the beds were comfortable. I would definitely stay in this hotel again.

    « Great as usual »

    This location never seems to amaze me. A new amenity that I discovered on my stay there was the Sundry Shop. Several soda beverages to choose from. I loved how they had Blue Bell Ice Cream in stock. This should be mandatory when you visit Texas, grab you some Blue Bell ice cream. I want to also thank your staff for acknowledging that I am a Diamond Member. The free room upgrade didn't hurt either. Keep up the good work.

    « Weekend Get Away »

    I have stayed at the Duncanville location on numerous occasions. It is conveniently located near my family, friends and shopping. The staff is friendly and accommodating and the rooms have been clean and well appointed. Breakfast is plentiful with an assortment of food choices for hot and cold items. There has never been a problem with booking a reservation by calling directly to the front desk and getting online pricing. When in the Dallas area I seldom stay anywhere else. I wish the hotel had a bar, but each room has a mini fridge so bringing my own bottle of wine is no issue.

    « Texas road trip »

    After visiting the Alamo and the river walk, we decided to change plans and go to Dallas,dealy plaza, then to Fort Worth to the money factory,which was amazing to see what billions of dollars looks like. Glad we went.

    « Wonderful Staff! »

    The staff was great! Especially Sonia and Iris! Always smiling, always friendly and always helpful! I've been here for over ten days for business and these ladies along with the excellent housekeeping have been a pleasure! Highly recommended!

    « Nothing but the best. »

    Service was Awesome as was the breakfast and the accomodations. The Staff was always there for me when I needed them and often went above and beyond what I was expecting. Room was very clean and was recently updated. Although I had neighbors I rarely heard any noise from their rooms. I would recommend this Hotel for anyone stopping in the area.

  • 5
    « Loved the stay »

    My room had one king bed with a mini living area to the side with a hide away bed. It had a microwave, mini fridge and coffee maker. The room was very clean, cozy and inviting. The hot breakfast was decent, my only complaint although a minor issue was that the eggs seemed like they were egg substitutes, but flavor- wise everything was good. The breakfast consisted of eggs, potatoes, biscuits, gravy, waffles, yogurt, mixed fruit, muffins, bacon, sausage links, coffee, apple juice and orange juice. I am sure these items may change depending on the time you visit. I also worked out in their mini gym, which had a treadmill, Cross training machine for leg workouts, bicycle, and a weight machine for lat pulls, bench press, leg work outs, curls and bar dips. The gym had a tv and drinking fountain as well as towels. I ate my meals at Luby's restaurant next door which you can walk to and it is a buffet style bar where you walk down the line and tell them what you want, and pay for the food at the end of the line. This hotel has an outdoor pool and spa which I did not try out. They have a little snack room including drinks and misc essential items for purchase. I also utilized their computer room which has two computers and printers for personal use. The hotel staff was very friendly. I came for business but would also bring my family here if I am ever in town for personal reasons. You can get super shuttle or Uber to transport to and from the airport.

    « Wonderful Staff, Excellent Stay »

    We came to Dallas for a family gathering and were very fortunate to stay at the Best Western where the staff was extremely friendly and helpful during our visit. The breakfast had plenty of selections and my son really enjoyed the Texas Waffles made fresh to order :) will definitely stay again next time we are in town!

    « Best hotel in this area! »

    We stay here every time we are in Dallas, owner and staff are great! Very fairly priced for this high end hotel. It feels like visiting friends and family every time there. We are there on business and usually book upwards of 10 rooms for a few weeks each time. They always go out of there way to help, whether it be shuttle service for my employees or accommodating us with room service at special times because of our work schedules. The staff there go out of their way to fulfill any needs we have. Would not consider anywhere else!

    « Clean Hotel and Fair Price »

    I travel for business and stay at many different hotels. This was a nice and clean hotel. Other hotels in area are more expensive but not a good value for the price. Hotel looks new and it is very clean and well maintained. Typical breakfast. Staff very nice and helpful. I would recommend to anyone staying the area for the value vs the other hotels in the area.

    « Duncanville High School class of 65' reunion »

    We travel to the Duncanville Texas area every year for our class of 1965 class reunion. We would not stay any other place except the Best Western here in Duncanville. It is a beautiful hotel, everyone is so nice and helpful, it is always clean and neat, the beds are very comfortable, it is close to all kinds of places in the Dallas and surrounding area and the Breakfast is wonderful!

    « Great accommodations and super professional staff »

    The hotel and its amenities were superb. Beds were large, room was spacious and spotless. The included hot buffet breakfast was outstanding. Fitness had everything needed for a workout. Five stars. Highly recommended.

    « Very enjoyable stay. »

    We were visiting some friends in Duncanville and needed a place to stay for one night. We picked the Best Western Plus and we were not disappointed. Our room was clean and well decorated. We had everything we needed and the beds were extremely comfortable. They had a very nice breakfast area with a nice breakfast offering. Everyone at the front desk was friendly, and I was really impressed when we returned later in the the evening and we received a very friendly "Welcome Back". We would definitely stay here gain.

    « Wonderful visit great staff! »

    I who always makes reservations was at a loss for where to stay, I have to have CLC so sometimes it's limited, this hotel was not far from where I was working, walked in and Robert the manager was a delight! Didn't have a room on the 3 rd floor but at that point I was distressed! Room was lovely,clean bed very soft and comfy.But there was a herd of whatever upstairs!!!! I tried it for 2 nights but then with no sleep, Robert found me a room upstairs and they took care of me, breakfast was delish, all in all a great visit will stay there again.

    « Nice and clean hotel for the price and areaa »

    Visiting family and needed a nice, clean hotel to stay in for three nights. Best Western Plus came up in our search and it fit the bill. Staff was friendly, the king size room was spacious and the bed and linens extremely comfortable. Tip: Avoid the Applebee's across the way. It's a loud and obnoxious local spot.

    « Wonderful! »

    This hotel was absolutely the best place I have ever stayed in! It was very clean, the bed very comfortable, the staff very friendly and the breakfast was awesome! I would recommend this place to anyone needing to stay in that area.

  • 5
    « Best Hotel in Duncanville »

    This is by far the best hotel in Duncanville. Great customer service from the moment you walk in and the new upgrades are great in the room. New sofa with new pillows, new sitting chair, and lamps are great in the room. King size bed is so comfortable. I slept like a baby. Breakfast is amazing with the all great options to choose from. Express check out is great for the ones on the way out early in the morning. Always get my email bill and save a tree at the same time.

    « Great HOTEL »

    I AM a member of the Best Western rewards program and got a free upgraded room so that was a plus. The hotel has recently been renovated, the hallway smelt like chemicals but our room was nice and in a convenient Dallas location. Next time my wife and I visit Dallas we will be staying at this hotel.

    « Great Property »

    Smells and looks clean from the minute you enter. Everything is spotless. The staff is very professional and friendly and helpful. I can not stress how friendly and helpful the staff are...Kudos to all! Breakfast was hot and tasty and plentiful. I would recommend this hotel to anyone. Great job guys!


    The stay here was all that I wanted it to be, I was very well please. rooms are nice and the staff were very nice and friendly. you want be disappointed if you choose the best western plus hotel in Duncanville texas

    « Great experience »

    This is a beautiful property. My room and bathroom were specious and comfortable. The bed was very clean. I was surprised and happy to see breakfast and choices they had. Check in and check out was a very pleasant experience. It is a very beautiful property at a very reasonable price. I will certainly stay there if my business takes me in that area.

    « Excellent Service and Staff »

    I recently stayed there and have to say the service and staff were excellent. Everyone was very pleasant to talk to and interact with. Nice clean hotel with a great breakfast. The location is also very convenient with plenty of places to eat in the area.

    « Condoms were left in the dresser drawer in my room and on floor....We had to change rooms.. »

    Condoms were left in the dresser drawer in my room and on floor....We had to change rooms..and I had my 10 yr old daughter with me who saw everything that was left...........the service here is horrible....but the breakfast was good...

    « Best Western Plus Duncanville »

    This is a great hotel if you are ever in the Dallas area. I have stayed here on three occasions and it has always provided great service and the location was excellent. There are plenty of restaurants, etc in the area.

    « my experience »

    Great hotel...will be back! Ever since i found this BW I haven't been to another in the area, my advice...come here plus its right next door to Luby's...perfect combination! the staff is awesome and the beds are clean and fresh!

    « JBQ Nationals »

    My family and I loved the breakfast at this hotel. The ladies that run the breakfast room are fantastic! The breakfast room was always clean, the food constantly restocked when it ran low, and the food tasted great. I especially love the vanilla yogurt machine with all the different topping. My family travels a lot for our church Bible Quiz program, and we stay at a lot of hotels that serve complimentary breakfasts, and this hotel by far out-ranked them all. They are hard-working and take pride in their job. Keep up the great work ladies! You are doing a great job!

  • 5
    « State Fair »

    This hotel is a new hotel. Very close to Interstate 20. Easy to get to. Came in for the State Fair of Texas. The hotel was clean and very accommodating. Breakfast was delicious and the rooms were modern and updated. Loved the visit!

    « JBQ Nationals »

    Just have to say that the food is amazing and the lady working there named Adriana was so helpful. The rooms are very clean, just have a great environment. They have a nice pool and a good gym. Also have some restaurants in walking distance.

    « Accomodating experience »

    The only problem we had was with the shower not working, but they accommodated our needs immediately. Great service for spur of the moment needs. We were surprised by the shower not working, so we requested another room and this hotel gave us what we needed. Thanks.

    « Nice hotel »

    My hotel stay was great. The staff were very attentive and pleasant. The bed was very comfortable. I did have a problem with the sink in the bathroom being stopped up, but the hotel staff handled this issue expeditiously.

    « Be careful with this hotel! »

    Wanted to stay at this hotel for one night! I made it very clear to the desk person, that the room was for one night and two people! They said ok. When I got the hotel confirmation I was charged for two nights! I called the hotel to correct the error and the person said no problem that they would correct it the error and take away one night! Waited all day and never received an email confirming the changes. I called them again and ask why I had not gotten a confirmation on the changes? The clerk then told me that there was a 2 night stay minimum! I ask why I was not told this in the first place before it was too late? No answer! None of the emails said anything about a 2 night minimum! The information was not even on their web site! Caution should be used in dealing with this hotel! They do not believe in being up front and honest!!! I will not be staying at this hotel! I got a better deal at a nicer hotel!!!

    « Best Western Duncanville Texas »

    Staff very helpful - but breakfast stops at 9:00 am M-F and 9:30 on weekends. Much too early - should be served at least until 10:00 am. Computer area had only one (out of two) working correctly. Music in lobby (where computers are located) too loud and not appealing to all ages. Rooms are just basic but hotel is centrally located to many things.

    « Happy With My Stay »

    Attended a conference in Dallas and chose this hotel because of its proximity to the conference location. Overall, we were pleased with the hotel. The price was great compared to similar hotels in the area. The hotel is very inviting upon entrance and the staff are equally inviting. The staff were very helpful with information, and responded in a professional and courteous manner to whatever assistance you needed. The exterior, interior, breakfast area and rooms are very clean and updated. The king bed was very comfortable, the carpet was in good condition and the furniture was nice. The rooms do look like the online pictures. Breakfast had a decent variety of hot and cold items, but the rooms had refrigerators and microwaves if you wanted to make your own. There was a nice gym and pool area that was also clean. The hotel is very close to plenty of restaurants and stores for everything you would need, but you do need a car to get around.

    « You'll want to stay here »

    Very pleasant experience I've frequented this hotel for the last 6 years! It's one of the best in Texas ! Staff is very friendly.... renovations are underway! I didn't think it could get any better! I would recommend this site to my family and friends!

    « Love this hotel »

    I really enjoyed the stay at this hotel. King bed felt great. I slept like baby. The carpet in the room looked amazing. Breakfast was enjoyable plenty of items to choose from. The Hotel Manager Robert was very helpful getting my boarding pass printed.

    « Family Fun »

    I loved the aroma when walking thru the door and being greeted by a friendly staff. Check in was easy and my room was conveniently on the first floor. My kids were excited about the pool being open. Breakfast was amazing and there was a great variety to choose from. I will definitely be back when I'm in the area.

  • 5
    « It pays to be an Elite Member »

    My favorite home away from home. It's very welcoming being acknowledged as a Platinum Member. Greeted with a big smile and offered a complimentary upgrade for being an Elite Member feels great. The additional perks at check in is great. Breakfast is amazing. Fresh potatoes, fresh biscuits, fresh salsa are all a thumbs up.

    « Great Stzy »

    We are gold rewards members. When we checked in, they informed us that they had a free upgrade to a king suite with a nice sofa for us. They are in the process of replacing the carpet in the rooms. The rooms are very clean, and the staff is great. We were treated great by Robert Aleman, the hotel manager. The breakfast area is large, and clean. It is always great to get a free hot breakfast. The breakfast included biscuits, sausage, bacon, potatoes, and southwestern style eggs in addition to the regular cold items. If we are ever in this area again we would be sure to stay here!

    « Excellence »

    Everyone was very nice it was a pleasant stay. The only problem I had was I had a needed my toilet plunged an the front desk told me I had to come get the plunger do to they was short of staff. But the breakfast, cleaningness was excellent, the hallways, rooms, snack rooms, lobby was very clean. When I come to duncanville again, I found a new home.

    « Excellent stay »

    Came to stay while at a conference. Property with excellent amenities. Tasty breakfast every morning. Helpful employees and customer service. Will definitely return again. Rated A+. Great for families, business, solo travellers

    « Always Our Go-To Hotel in Dallas »

    We keep coming back here when we visit family in Dallas. It's clean, quiet, the bedding is outstanding, fast wifi, immaculate well-lit breakfast room and the complimentary breakfasts are top notch. Even more importantly, the service from the staff here is second to none. Plenty of free parking and well lit outside the hotel.

    « All good except eggs were under cooked »

    The housekeeper moved my wife's contact case from the bed side table to my overnight bag in the bathroom causing confusion. The eggs were under cooked, everything else was great. Very friendly and polite. A+


    Hands down the BEST place to book a hotel in this area. You will NOT be disappointed. The room are nice, clean and smell wonderful. The staff is nice and will accommodate your needs. The breakfast is AMAZING. Trust, you will not be disappointed.

    « Wonderful Place to Stay! »

    We were supposed to stay here two nights and it was so nice we decided to stay another night. This is convenient to Dallas and area attractions without being in the city. The rooms were so clean and it was quiet here. Ms Blanco served us a wonderful breakfast every morning! This was not just microwave food, she put some love in this food! We travel a lot and this was the best breakfast we have experienced!! The front desk people were so helpful to helping us find area things to do, giving us directions, and booking us an extra night! So pleasant, polite and helpful! Don't pass this hotel by! Wonderful place to stay!

    « old timers reunion »

    We walked into the lobby and it smelled so good and we were greeted with smiles and plenty of help. This is our 4th or 5th time to stay at this location. All the flowers were beautiful. We are close to plenty of places to eat also. We slept like babies. WE LOVE IT HERE

    « Comfortable night »

    Had to stop overnight on the way to Austin & found this property through Hotwire. Staff was friendly, the room was clean, and it was located near the highway without being noisy. Breakfast was included and they had a good selection of hot and cold items. Free parking, too.

  • 4
    « clean and efficient »

    I enjoyed the 2 free beers for happy hour every night provided by the front desk. (no bar or restaurant in this hotel) $15-20 Lyft to downtown Dallas and walking distance to Pappadeuxs seafood restaurant that I thought was phenominal.

    « Wow! The extra mile! »

    I drive an 18 wheeler. So, I always have to call ahead to make sure they accept Corporate Lodging and have room to park my truck. Pricella answered the phone and took down my info quickly. I had a place to lay my head! Yes! What I didn't expect was the awesome service when I got to the hotel. Pricella walked with me to show me where to park and how to negotiate the surrounding streets. Not only did I receive service with a smile, but the follow through that we need so much these days. I parked, entered the lobby, got my key and information about breakfast (6-9am), and made my way to my room. Best Western Plus never fails to exceed standards. Bravo! Thanks to the entire staff for providing top notch service. I will certainly return!

    « Great hotel »

    Everything you would expect from a Best Western hotel. High class service at an affordable rate! I would highly recommend this hotel to anyone traveling to this area. Location made it very easy to go to and from during our visit.

    « Family weekend. »

    The hotel was nice and clean. Breakfast was good. The room was super cold when we got there. They know that Texas is so hot that they wanted the room to be nice. The outside was very nice and the lobby area was very clean

    « Excellent & Affordable »

    Friends and I stayed in this hotel for a conference at CFNI....the hotel is conveniently located to our destination with easy access. Everything was extremely comfortable on all fronts...the staff, the rooms, breakfast and parking, We all would recommend this hotel. Thank you for a relaxing time.

    « Much Needed Night »

    My boyfriend and I took a much needed one night stay. Everything was great. We were able to relax and unwind. Spend some much needed quite and quality time together. It was well worth it. The room was comfortable, the breakfast was great. The hotel was very nice.

    « Reunion Stay »

    I was at this hotel for a family reunion. Overall, it was clean and the staff was pleasant and helpful. Our group really found it convenient to be next to Luby's where our entire group was able to go for the final day and family meal on Sunday.

    « Would not recommend »

    I usually stay at the regular Best Westerns but decided to stay here last night and being a BW Plus didn't make it any nicer. The breakfast was awful. Eggs were hard, bananas were black, and bacon was rubbery. They had a yogurt dispenser that was out and not a worker in site. I will not be back.

    « Nice place »

    great stay, no problems, breakfast was free, hot and filling with a good selection. Beds were soft and comfortable. Room was clean and well kept. I do not have much else to say but a min of two hundred characters is required so here it is!

    « Very nice place and great service »

    Have been to a number of hotels in the area until we decided on this one a number of years back. Pankaj and his staff have become friends and there seems to be new updates every time I visit. Excellent service and very courteous staff , very clean. Very good product at reasonable prices. Brian Ontario Canada

  • 5
    « Excellent place to stay »

    Best place to stay in the area. The price is reasonable. For the price the quality of the room and service is incredible. I'd highly recommend staying at this hotel if you are traveling to this area. Thank you!

    « Outstanding Service »

    Everything was outstanding, from the greeting to the checkout. The service was great. The front desk clerk was very helpful and friendly. The hotel manager helped with a correction on my bill. The room was very comfortable and spacious. The free full breakfast is a plus with delicious home made waffles.

    « My Stay »

    Best Western is a fantastic hotel. It never fails to go above and beyond expectations. The hotel staff is always polite, noise is always at a minimum and a restaurant with the most delicious food conveniently placed by its side.

    « Best Western »

    Hotel was nice with friendly staff. I arrived late but they called to make sure I was still coming to check in, and informed me my room was waiting. I would recommend to anyone, who is looking for a great place to stay for the money.

    « Overall please »

    Other than the room temperature being turned down extremely to far every day it was a good stay. Maids should pay attention to how the guest sets it. I was moved to this hotel after another hotel overbooked for our meetings.

    « Very nice staff »

    Staff at Best Western Plus Duncanville are all nice. Especially the manager always greets with welcoming us even though we are a big group of young people. We appreciate that every year we stay there.

    « 2016 »

    This is an excellent hotel -- wonderful breakfast and rooms -- very quiet and safe for sleeping. We stay here whenever we are traveling in Texas. This is a well managed hotel with professional and caring staff

    « Good place to stay »

    Good place to stay close to Dallas and surrounding area's I would come back to this hotel again. Staff was friendly and helpful and rooms were clean. Close to the Dallas area so driving in isn't so bad about 20 minutes or so to get into Dallas and see the sites around the city. Pool was a plus and price of the stay was well worth the drive compared to what the hotels in Dallas were asking.

    « Surprised-- »

    Almost every hotel was sold out for the weekend that I needed and I felt that I had to 'settle' for the Best Western Plus. I am happy to say I don't feel like I settled at all. The staff was pleasant and the hotel was clean and inviting. The room and bathroom were clean and spacious and there was a good variety of items offered at the breakfast buffet. I will not be quite as likely to bypass the Best Western logo quite as quickly as I have in the past.

    « Comparable »

    Rooms, decor, staff, breakfast and amenities comparable to HI Express or Comfort Suites. Only complaint would be price...I feel it was about $30-40 overpriced. Stayed for my father's funeral. Staff was friendly & accommodating.

  • 5
    « AWESOME »

    Clean , inviting and a pleasurable stay. 2 thumbs up and I recommend anyone to stay here for comfort. The breakfast was awesome and a good way to kick off your morning. Will always be my first choice in the area also in a safe place as well.

    « room »

    Very accommodating, clean, worth the money. Staff very friendly and professional. Breakfast was everything they said it would be. Kitchen staff very attentive to food getting low and keeping area clean and clutter free.

    « Weekend getaway »

    Enjoyed my stay there. Loved how the entire hotel is 100% non smoking and non pets. Breakfast was great Yogurt machine was awesome. I want one for home. King bed was comfortable. Walk in shower was spacious. The front desk was very attentive and answered all the questions I had. We be back soon.

    « Great Customer Service »

    The customer service was great because they allowed us to check in early after a long day of traveling. I only have one complaint and that is the shower in our room was less than desirable. A simple repair and cleaning the grout could fix the issue.

    « First Time Traveler to Dallas Area »

    Well, when you google Duncanville Dallas I found a real mix of reviews. I will say THIS hotel was just great! I got the best hospitality I have ever gotten from this a hotel. The room was clean...very clean! The bed was so comfortable, I had traveled down for training with work and they took care of my transportation. Jesse, our driver was honest and knowledgeable of the area on where to eat and where to stay away from.The night i checked, after the flight and shuttle to the hotel, the sweetheart behind the counter was so nice! I wish i would have gotten her name! ALL the staff was wonderful! Checking in and out was a breeze! I would highly recommend this hotel to anyone staying in the Dallas Metropolitan area!

    « Still A First Rate Place to Stay »

    We have stayed at this Best Western Plus a number of times and they have always met or exceeded our expectations. The hotel is clean, quiet and the staff is first rate. We were in the Dallas area visiting family and we checked in for the weekend. The front desk offered to move us to the first floor (originally on the 2nd floor) because my mother uses a walker. We thought that was nice and accepted their kind offer. Not long after checking in we noticed ants crawling on the walls and bathroom floor. We called the front desk and they offered to move us to another room or come in and exterminate. Since we were leaving for a good while, we elected to have them come in and treat for the problem. When we returned the problem was resolved. We always judge a place not so much on what they do when everything is fine, but how they react when you have an issue. This staff is first rate and quickly resolved the problem. I have to mention their breakfast area which is always inviting, clean and they have an excellent selection to complement everyone's eating requirements. If I wasn't now retired, I'd be staying here on all visits to Dallas. They offer everything I could ask for ... and then some.

    « Great Customer Service Wins Every Time »

    I actually had an issue when I stayed at this hotel BUT the manager and staff was so accommodating and rushed to solve the issue that it is not worth mentioning. I don't expect everything to be perfect but at the end of the day I do expect great customer service which I did receive. Overall, I would recommend this hotel.

    « Beautiful Hotel & Great Staff »

    The interior and exterior of the hotel were very appealing and colorful. During our entire stay the staff were friendly and the room was comfortable. Breakfast in the morning had so many options to choose from and the entire hotel was neatly kept. We were within minutes from multiple restaurants and even a Walmart, and being near the highway it was an easy drive to the Dallas area. We will definitely be coming back!

    « Best Western Duncanville »

    The staff is wonderfully accommodating at this hotel, always making sure things are going well and you have everything you need. Breakfast has a good variety of items and great coffee!! Check In and Check Out were quick and correct.

    « Very clean »

    Enjoy our stay at BWP Duncanville, rooms were a nice size and the bed was comfortable, bathroom with walk in shower was roomy. Enjoyed the 42 inch t.v.??. We were on the 2nd floor which was very quiet and walking distance to Luby's was perfect. Breakfast at BWP was good and the hotel lobby was beautiful. Staff was very friendly. Definitely would stay here again??

  • 5
    « Great Hotel »

    Best Western PLUS Duncanville Dallas is a great hotel. It's beautiful; the staff are extremely helpful; and it is located in an easy to get to Dallas location. I went to the Medieval Times and it took only about 30 minutes to get there. My two nights' stay was awesome.

    « Spring Break Best Western »

    This hotel was not only beautiful but very inviting. Location was perfect. Staff went above and beyond for my family & I as we arrived very late and we received a late check out. We did not have the honor of trying breakfast as we slept in but staff had offered to make us a Grab N Go Bag to hold us. I would definitely fr come d this hotel to all my friends and family. We will definitely return. Thank you to the staff at Best Western Plus Duncanville for making our stay home away from home!!

    « above average Best Western »

    Even though an older hotel, it feels that it has been renovated - very clean. Staff was most accommodating. A very good hotel that is convenient to the airports (both DFW and Love field). Only negative was the noisy vending machines on the hall. Get a room far away from them.

    « senionyer »

    hotel was very clean and staff was helpful located in a good spot with nearby shopping bed was comfortable Lobby was large and had hotel had many handicapped parking spots our handicapped room was large and accommodating

    « Better than expected »

    I am a hotel snob. The hotel I usually book at when traveling to Dallas had no availability. Since I knew I would only be sleeping there 1 night I took a chance on Best Western. I was pleasantly surprised. I was greeted immediately when I walked through the door. The hotel was clean and updated. I had a room on 2nd floor. It was quiet and very nice. Shower alone should get 5 stars. I will start using this hotel when I come to the area for business.

    « Hotel is Not Well Maintained »

    I have stayed at this hotel several times over the years; however, during the last stay, I noticed a marked change. The carpets were filthy, not only in the lobby but on the room floors. Also the hotel staff was not friendly. It appears there has been a change in management or ownership. This hotel no longer measures up to the Best Western standards and I will not stay here again.

    « Great location »

    Love the location of the hotel. Not too close, not far from Dallas. Nice comfortable King size bed with a sofa. The walk in shower is very roomy. The complimentary breakfast was great. Fresh cut fruit was outstanding. For my Platinum status I was offered express check-in and express checkout.

    « Business »

    My night stay was great. The bed was very comfortable room was quite. The breakfast was better than going over to Micky D The ease of getting in and out with my big rig I will consider staying here again whenever I am in the area.

    « Perfectly pleasant! »

    We had a great stay at this hotel. A friend and her young daughter and my young son and I stayed in a room with double queen beds while in town for a basketball tournament. The hotel was very near to the rec center and Bob Knight Fieldhouse. Check-in and check-out were quick and simple. The staff were friendly and most helpful. The room was clean, comfortable, and quiet. It could not have been a more pleasant stay...other than having better toilet paper. Come on. Splurge a little on the toilet paper. :) We also enjoyed the use of your hot tub, room refrigerator, complimentary toothbrush/paste packet/pick, Foosball table, and breakfast area. Thank you for making it a nice weekend for us.

    « Some Down Time »

    Robert Aleman and his staff have been wonderful it's been an excellent stay. It's home for us. Rooms cleaned, Breakfast was awesome!!!! These people make our stays perfect. We have been stay here for the last 6 months. Thank you Robert. Reyes Sanchez and Lisa Marie Clark

  • 5
    « Great Place!! »

    We stay here 30 to 60 days per year, wouldn't consider any place else. Pankaj and his staff have always went out of their way to make us feels at home and take care of any and all of our needs. Rooms are very clean, breakfast is always fresh. I have been staying here for a good number of years. My employees and I are treated like personal friends and have even had Pankaj and his family visit us at our office in Canada. Real friends, great people. I highly recommend anyone gets to know them and their hotel!! Brian L. GMB Industries, Toronto ON

    « Very Good!!!!!! »

    Every time I have stayed at this Hotel I have been very pleased. The staff have always been friendly and ready to serve. The rooms are clean and large. The pool is very nice. I'll always stay at this location when in the area.

    « Could be a lot better »

    I would not recommend this hotel to anyone. The room was musty, had poor ventilation, and the windows didn't open. I couldn't get the heat to turn on the first night and had to wait until the next morning for someone to help me. The registration clerks were rarely at the desk and I waited 20 minutes for someone to show up to check me out.

    « Very clean »

    It's a really nice and clean hotel. The room was big. Sheets clean. Staff was friendly. I would recommend it to anyone staying in this area. Really nicely surprised. Pretty cheap for what you get. Pretty close to downtown Dallas

    « Overcharged »

    I have been overcharged by $412 and is still struggling to get it back, every time they say they have reversed it,but still struggling. I have emailed and called so many times ,it is not funny anymore.

    « Better than expected. »

    Booked through discount site and got a great price for the area, considering how close it was to everything I wanted to see in 3 days/2nights. Originally booked for me and my wife, but then added my nephew without making any changes. Robert at the Front Desk caught my mistake and changed us to double queens without any charges, this could have been considered an upgrade at other hotels. The room was clean and enjoyable, even facing the main road, I could not hear any traffic, which was awesome. The breakfast variety is very complete: waffles, scrambled eggs, muffins, sausage, bacon, toast, bagels, juice, fruits, yogurt, coffee, etc (complimentary). They have 2 computers from where you can print your boarding pass. They have soda machines on all floors and variety machine on 1st floor. Overall really good, better than some 3.5 and higher from other chains.

    « Wait! What?! »

    This review is mixed. The hotel and room were fine. The location is near restaurants and other conveniences and that's great. I was however, disappointed as a business traveler. This hotel advertised a business center! Unfortunately, it costs money to conduct your business here! If you need to send a fax, or make copies, the charge is $1.00 per page (even if you are a rewards member)! Additionally, the internet is dreadfully slow!! If you are traveling for business make another selection!!!

    « One of my favorites »

    I travel for business regularly. This is a great place to stay if you are headed to the south side of Dallas. This is a tough area to find a good hotel in. Staff are exceptional. It's very clean, quiet and has a good breakfast. It's right off the freeway, but set back far enough that you have good freeway access without the freeway noise.

    « people with attitud »

    i have dnd sign in my room i went to the housekeeping which was working and that floor and ask her just for fresh towels she not even respond to me when i said goodmorning but instead she start ask me stupid questios in very rude tone .. i when to the front desk i ask for towels and also they have the same attitude very bad for a best western brand the room was clean and comfy very nice hotel i don't have any complaint about that but seriously they should be have a training about care a guest

    « For business its Good »

    Nice hotel for business, they have free wifi, direct tv with a huge programming and free breakfast all mornings. Close to highways and like 20 minutes from DFW airport. Its has a poorly gym equipment that need replacement, pool and hot tub that i didnt try it and also they have drier and washer machine on each floor i guess, they have snack machines algo, ice, etc.

  • 5
    « Denyce from chicago »

    I have been to this hotel for the last 7 weeks. They have a very professional staff. Since I have been here so many times they know me by name. Robert is personable and nice. My room is clean and tidy. The breakfast is fresh and hot. I love love love this hotel!! Highly recommend this hotel!!

    « Best front desk »

    This was my first time in Texas, so a little confused and unsure regarding what and where to eat and visit. The young lady at the front desk "Cecilia" is by far the BEST I have ever encountered in my many hotel stays! She was cheerful and helpful in her suggestions for eating out and places to visit. She made my stay most excellent! So kudos to Cecilia :) Brian from Seattle

    « Below OK »

    The hotel is conveniently located for my business travel, but other than that not good. The room had ants in the bathroom. When I told house-keeping on the way out for dinner I was assured they would be taken care of. Came back from dinner....ants in the bathroom. No other rooms to move me to. The breakfast bar was disappointing. Stale bagels and watered down juices. They need to put a bit of effort into this as it is one of the last memories guests have prior to check-out.

    « Great Place for Meetings and Small Events »

    Our Experience was excellent at this Best Western. We had a brunch in the banquet meeting room. Mr. Lad and his staff were very nice and professional. The lobby area is well kept and decorated nicely. Our guest were so impressed with the room and surprised that this type of service was offered at this location. The staff went out of their way to accommodate us. We will definitely look to have other events at this location!


    My experience at the BW Duncanville was awful! It began with a phone call for the reservation. First, the lady was short with me, we had a group reservation for a large family reunion and I called a few days late of the "deadline" and they would not honor the rate. I rented two rooms for two nights, approx. $500 for stay. I also asked about utilizing my CLC card, she said CLC would be honored at check-in. At check-in, the front desk guy, whose name tag said "manager" was not welcoming at all. I requested discount with CLC, he told us rooms were overbooked and he could not allow the CLC discount. Then another customer checked in behind us and she asked if they had any rooms available, he said obviously not overbooked. Did he lie to me? The rooms were mediocre, the beds are hard. I could not believe the poor quality of the construction in the bathrooms, tiles were loose, grout was falling out of joints. Your hotel will be falling apart and then Best Western will pay for poor management at that point. I will not stay at this hotel ever again, nor recommend to my friends and colleagues. After this experience Best Western will be last on my list of choices.

    « Average for Best Western Chain »

    Ask for a room that is away from the front entrance. 2nd floor room near main entrance was noisy due to activity in and out of the hotel. Breakfast area was very small but interior of lobby was neat and nice.

    « Super clean but minor maintanance issues »

    My daughter and I were visiting to attend the State Fair of Texas and stayed here for two nights. I had good first impressions with the lobby and the very nice front desk lady. We asked for a quiet room with working wifi since daughter had a grad school assignment to submit. We had a little trouble with the wifi but eventually she got it running and was able to submit her work. Our first night was very quiet but there was a crying child and some pounding the second night; minor irritant. Also, we ran into minor maintenance issues which when added together were kind of surprising: a three foot crack in window (I reported it right away and the lady at the desk assured me the windows were double-paned and offered to move us), gaping holes where two of the three ceiling sprinklers were, a chip in the tub floor (about a dime sized), and two minor rips in curtain. None of these would cause me not to stay here again, I would. But when added together... The mitigating factor was that the room was VERY clean and the two front desk ladies we encountered were super nice so I would stay here again (unless I ever run into maintenance issues again).

    « Best Hotel »

    it was my first time staying at this hotel, and I got to say that I liked it, because it is a very quiet place, you can actually sleep, not like other hotels that I stayed. The room is very clean, all organized, Very good service. Loved it...


Getting to the hotel ...

All directions
·From: Dallas Love Field Airport Take Interstate 35 South. Merge onto US 67 South. Pass Interstate 20. Exit South Cockrell Hill Road. Make a U-turn. The Best Western Plus Duncanville Dallas is located on your right, behind the Luby's Restaurant. ·From: Dallas-Fort Worth Interna From the terminal buildings, follow the signs for the South Exit. After the toll booth, take exit for Fort Worth. Take exit for 360 South. Stay on 360 for nine miles. Then exit for Interstate 20 East, sign for Dallas. Exit US 67 South. Take exit South Cockrell Hill Road. Make a U-turn. The Best Western Plus Duncanville Dallas is located on your right, behind the Luby's Restaurant. ·From: Cedar Hill. Take US-67 North. ...

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