Best Western Paradise Hotel Dilijan,  Dilijan

4.5/5  - based on 203 guest reviews.
156 Kamo Str, 3906, Dilijan, Armenia - See map
+374 268 2 40 16 +374 77 72 40 14



Your room

> Room 1

1 adult


Hotel advantages

  • Restaurant
  • Spa
  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Massage services
    Massage services
See more
TripAdvisor Traveler Rating
based on 205 traveler reviews
See more comments >>
Photo gallery :
Built in 2011, Best Western Paradise Hotel Dilijan is a luxury hotel located in the picturesque site of Dilijan Resort Town, on the interstate highway connecting Armenia and Georgia. The Hotel features a spacious Lobby, Conference Hall, Winter Garden, stylish Café, Bar and Restaurant, Wellness Centre and 60 spacious and comfortable guest rooms which convey the sense of peaceful elegance. The Hotel friendly staff, the high quality service that meets the international standards and the unique architectural design creates an excellent environment for your perfect rest and efficient work. We trust your stay will be enjoyable and hope that you continue choosing Best Western Paradise Hotel Dilijan for your lodging needs in the near future. Rooms and suites in Best Western Paradise Hotel Dilijan are professionally designed and decorated for your relaxation, comfort and safety. Here you will enjoy an original combination of modern and classic interior. All of our rooms have a balcony facing the picturesque landscapes of Dilijan National Park. Excellent customer service is committed to making your stay both enjoyable and comfortable. Enjoy your stay.

See rates and availability

Room 1

Guest reviews

in partnership withtrip advisor img
based on 205 guest reviews
Certificate of Excellence
Business Business 26
Couples Couples 38
Family Family 46
Friends getaway Friends getaway 63
Solo travel Solo travel 15
Sleep Quality
Best Western Paradise Hotel Dilijan,Dilijan
  • 3
    « Impressive facade, less impressive room »

    A good location near the river and mineral water springs. Yet the water in the tab are not recommended to drink. The impressive public areas probably reflect a glorious past. The room itself was huge, yet half of it not well-illuminated. No safe in the room. Not enough electricity connections on the walls (no connection for the tea katel) average maintenance. The staff was polite and attentive. The food was rich and in good quality.

    « Not bad »

    We had trip with our office staff. Nice rooms,personal very helpful The main thing we liked there is food and service. You can choose whatever you wish it's totally free of charge so we had good breakfast for whole day:) Price reasonable close to the city location is perfect next to the forest.

    « A decent, comfortable choice. »

    We spent two nights in a standard double, which was huge and quiet. Lots of hot water and free wifi. Only downside was the shower cubicle, small and totally enclosed. A bit claustrophobic! Breakfast and dinner were buffet style and included an excellent and plentiful selection of hot and cold dishes with plenty of fruit and vegetables. The staff were friendly and helpful. Location is good for exploring the surrounding area and is probably the best hotel too. Only downside to such a large hotel is that it lacks a bit of character.

    « Value for money. No complaint »

    Looked around the proximity it seems BW is not a bad choice to stay for one night before heading to Lake Stevan and Yerevan It's a clean and neat hotel with basic amenity (WiFi, shampoo, shower gel, towel). Please bring your own hair conditioning, body lotion, cotton and Qtip It even has a wellness center with gym, swimming pool and sauna. Though the pool is claimed to heated pool, it's just ?not cold' slightly warm. Just manage your expectations Also dine in the hotel which offered buffet dinner. Food in general is ok. People are nice and helpful

    « Great and Comfortable Stay »

    Best Western Paradise Hotel in Dilijan offers wide variety of services that would make your stay comfortable and enjoying. I specifically liked the room and facilities of the hotel. The breakfast, lunch and dinner were diversified and very tasty (vegeterians can find tasty thing to eat as well). The staff is very friendly and nice. Conference facilities are excellent. Overall, I am more than satisfied with the stay. However, I have to note that there are dolphins kept in the hotel pool. Although we were explained that there is sea water available for them, I think that the animals shouldn't be kept there, as the swimming pool is too small and the conditions are not sufficient for them. They must be suffering down there! Also, there is a very bad smell from the pool coming to the restaurant lobby.

    « Great night rest »

    We stayed here only 1 night, but it was restful. The hotel room it self was clean and well appointed. The one thing that it was lacking was screens on the windows and doors. Unable to keep the window open at night. In our particular room the lock (2nd lock) on the door was not functional.

    « Price for everything »

    This is a place where you not just "pay", you pay and you get in return... You get your time to enjoy Dilijan's view , you get to enjoy the best staff , the best service , the best beds ... There's no hotel manager that would call the cook to ask him to come back to work and prepare some sandwiches for us after the restaurant was closed , just because a small missunderstanding .... but they did ... Thank you for the Best Westeran Family :)

    « Excellent hotel »

    I stayed here in August. Efficient, excellent service, lovely staff and the food was delicious with more variety than I'd experienced elsewhere in Armenia. My room was quiet and spacious with all the usual amenities. The hotel bar was very great with a range of Armenian brandies and a pleasant atmosphere. A great place to stay - recommended!

    « The best till now in Armenia »

    Great place and very helpful & congenial staff . I loved the room and we had the best dinner till now ( international not specifically Armenian) and by far the best wine which the very congenial George introduced me ( with very good explanation) in my native language ( Portuguese) . My only request would be that the Instant Nescafe should be changed by the real thing . I loved the room , even better than Hayatt's similar in Yerevan

    « FANTASTIC HOTEL!!!!! »

    This was one of the best hotels I have ever been to. Clean and comfortable rooms. Friendly stuff. unbelievable nature and perfect rest is guaranted. Highly recommended for all kind of spheres. The outdoor swimming pool will make you feel like you are in paradise. The cuisine was perfection. The best choice for business meetings. In one word, this hotel is true paradise!!!

  • 5
    « A piece of paradise on earth »

    It was a heavenly rest, and all thanks to a friendly staff. Location 5+, staff 5+, cleanliness 5+, food 5+ .... I did not rest so well, and my daughter did not leave the playground. I advise everyone!

    « Worth the stay!! »

    A very good and clean hotel, location is excellent specially when one needs an overnight halt when driving from Yerevan to Georgia. The staff were very friendly and always helpful. The rooms were large and spacious and had good facilities provided.

    « Nice place with room for improvement »

    Overall the hotel is not centrally located, however it is nice and has an old path for walking up the mountain. The staff in general is really very very good and friendly, trying to meet all the needs. The food is also fine. The buffet usually offers a variety of dishes so everyone can find something special for themselves. They have a nice playground for children, which, unfortunately, is not being taken care of. It is dirty and is not functioning, like some things are broken and are dangerous for children to play in. So it will be better wither to dismantle them or to fix them. The cleanness - 2 days I was waiting to have the room cleaned and when they came to finally clean the room (which was done in less than 5 minutes) it appeared that they do not clean floors but only change towels and clean surfaces in the bathroom only. The refrigerator in the room was not functioning while I had baby food to keep. On the reception they told me that whatever we had in the room was not a refrigerator but a container to keep the drinks. I was very cross to be taken as a fool because I think I can differentiate between a container and a refrigerator. Anyway, things happen, however I would be more into details if I were the management of the hotel.

    « Amazing! Totally worth it »

    The hotel was amazing, starting from the location where it's surrounded with gorgeous nature, clean hotel , comfortable clean rooms, welcoming employees, delicious food, my group of 24 pax loved it and for sure will come back. Thanks to Gevorg who was very helpful The hotel deserves a 5-star rating, not 4 :) Thank you guys

    « Amazing! Totally worth it »

    Everything was perfect in this hotel, the hospitality, the employees, the food and the variety of it , Clean comfortable rooms and excellent service. it deserves a 5 stars rating... The location of the hotel is amazing surrounded with the beautiful nature. My group loved it and definitely will come back Thanks to Gevorg who was very helpful and welcoming. Totally recommend it.

    « Excellent »

    We stayed here for a night and this property was an excellent choice. The staff are very helpful and friendly. The buffet Dinner and breakfast was superb. The choices available at both meals were excellent. The maitre'd knew so many different languages, I was happy to hear him greet me in my native language.

    « Mrs »

    For the price, this hotel is excellent! Great buffet and an a la carte restaurant. The variety of food and quality is great. There is a nice bar, sauna, gym and game room. One side of the hotel has a breath taking view with the mountains covered with greenery. You won't regret staying here. Totally kid friendly too!

    « Perfect choice both for leisure and business travellers »

    As the organizer of the conference, I express my gratitude to the whole hotel staff for their impeccable work! For the highest level of service! No complaints about any issue! For efficiency, for client-mindedness! Just for humanity! Thank you, GM, for the professional approach and great staff! Lusia Badiryan Head of Education Department VTB Bank Armenia

    « Modern and good hotel !!! »

    Very nice hotel with good service,very attentive and accommodating staff,ready to assist you in any issue. Food was very tasty and they had nice choice at every meal. Really enjoyed my stay, loved the location.

    « in the little corner through the forests »

    the room with french kind of windows,with stunning panoramic view,just place worth visiting all seasons through armenian tasty meals with honesty staff will davantage your trip u can visit with friends or with couple ancyase one of the attracting places of Dilijan-Sanatorium city with an individual kind of architecture

  • 5
    « Amazing »

    Beautiful hotel.Very professional staff.Food is good. I recommend u to try the trout for dinner,the make it excellent here. My room was clean and spacious.Very specific decor,I really liked it. This place is a must to visit if you are in Armenia.

    « 5 minute stay- couple of days of medical treatment »

    The entrance to the family room was all covered with ice- slippery tiles little chance no to fall down. Result- my wife fell and was heavily injured, took urgently for computer tomography. The hotel said it was not liable for the matter, saying it is winter and we could have fallen anywhere. Offered a free night but it was like "it is all your fault and we are super kind to you". Slippery tiles with ice- it is the exact fault of hotel. Will never visit again

    « A Good Choice within the Region »

    We stayed just one night and it should be the best hotel in Dilijan. There was snow in mid October and the view nearby was like paradise. We had buffet dinner and breakfast and foods are various and taste is good (we have fresh fruit juice in breakfast). The day was my friend's birthday and the hotel offered a small birthday cake for her. They are very warm hearted and friendly (the restaurant Manager even said greetings in Chinese - we are from Hong Kong). Room is very spacious and clean. It also had small blemishes: 1. If your luggage is bulky, don't choose 4th floor (the lifts only go to 3rd floor, you have to climb up about 20 steps to 4th floor) 2. In room wifi is very weak, they tell me to go to the Reception to getting online 3. Bath tub design is no good. Usually we shower to the wall (wall at our back) that makes water goes from the tub edge and wets the bath room floor 4. Unluckily, water supply was cut out for 30 minutes that night. After resume, the water running out was as black as ink. :(

    « great service »

    I'm vegetarian. When was'nt a suitable food they prepared especially for me vegetarian food and very tasty. When I got to the pool early, they opened it especially for me. People there are very nice and very attentive

    « EXCELLENT!!! »

    This Hotel is an absolute standout. Spotlessly clean and well appointed rooms only add to the charm of Paradise hotel and this standard is only exceeded by the customer service. The team at Best Western Paradise Hotel, provide a level of customer service that is unmatched. We stayed at Paradise for 5 days and it was a delight and certainly tops our accommodation experience. All staff went above and beyond to help make our stay in Dilijan one of the best travel experiences we have had. We would return to this hotel in a heart beat and we will be recommending Best Western Paradise Hotel to our friends and other travellers.

    « Paradise indeed!! »

    Writing this as we check out after a single nights stay but wish we could have extended the trip.. Nestled in the midst of forests in old Dilijan, this is a fantastic property!! Clean, well kept property, very prompt and welcoming staff with a 24 hr reception. Rooms are spacious, neatly done, pretty balconies in each room overlooking the gorgeous green views. Basic amenities available and the staff is very accommodating of any requests. No aircon but you won't feel the need for one.. The weather is awesome. We had dinner in the hotel and there again 5 stars for the food.. Yummm!! Everything we ordered was perfect. Breakfast spread was delish with a variety of meats and seasonal fruit. The property has beautiful areas for relaxation and also has a huge play area with playground sets for kids. Would definitely recommend this to other travellers.

    « Very good hotel »

    I just spent one night in this hotel. However, I like this hotel for the following reasons. Although our group arrived the hotel very late (by 10:30pm), the staff waited us to take the dinner buffet in the restaurant. The room was large with balcony that guest could taste the fresh air of the valley. Breakfast was also good.

    « The best place in Dilijan »

    1st in my list. my favorite place in Dilijan, it's really a paradise, the staff is amazing and so helpful, the food is the best. I have been to many Best Western hotels around Europe and America but this place was one to remember. See you next year.

    « Holidays in Best Western Paradise hotel »

    Best Western in Dililijan its worth to say that its the Best Highest quality hotel, with good servise and delicious kitchen.I was there in summer with my family ,my children had good time in the play ground and the sweeming pool??.

    « Best Hotel and staff!!!! Highly recommend »

    One of the best experiences I've had! I've traveled a lot to different countries, but haven't been back in Armenia for some time. When traveling Best Western definitely was never on my Luxury hotel list until I have arrived at Best Western Paradise Dilijan Hotel in beautiful mountains of Armenia. It was a Paradise indeed. The view and air was indescribable, and then I walked in to the hotel. Bright, beautiful marble lobby, high ceilings throughout the entire hotel. The hotel also offers a spa, huge pool, food to die for and much more. You can sit on a deck, sip a glass of wine with great food and mesmerizing views, or take a walk, or enjoy night life with live music some nights and all this for a very reasonable price. This place has something for everyone's taste be a child or an adult. This is truly a place to forget about everything even your kids. I highly recommend this hotel, you won't regret it! I specially would like to thank the wonderful staff and management team for making my stay so memorable!!!!

  • 5
    « super nice hotel »

    Had a very nice time at this establishment, very good breakfast and super friendly staff. The rooms were nice and there was hot water. Overall a very pleasant stay! Very helpful with questions and directions. thank you to all the nice employees and staff.

    « Real paradise) »

    This place is a real paradise on earth. Very comfortable rooms with nice interior for both single and family rest. Bathroom was super clean and equipped with everything needed for having a complete relax. I also managed to enjoy the inner pool and I can say that water temperature was quite high. Hotel's location was great; far from noise and very beautiful view of nature from my balcony. Good WIFI connection. Very professional and friendly staff. My special thanks to chief cook for the variety of extremely tasty dishes. Overall, EXCELLENT. Hope to be there again:)

    « No hot water! Hotels are so bad outside Yerevan that this is one was one of the best »

    Reception told us this never happens! Two people came to the room and nothing could be done. Well, taking a cold shower at 7 AM does not put me in the best mood. This was in a ?Deluxe room? The internet worked for a while and then it was really slow. The room faced the highway and since there were very few guests, good business practice would be to give the few guests you have the best rooms. Very nice people, but the rooms are not exactly first class, not even the deluxe room. Toilet and tissues were very hard paper. Basic amenities shampoo, soap and shower gel. The room size was good and the beds comfortable. The TV was nice with one English Channel that repeated the same news show. Carpet needs TLC. It is sad how bad hotels are here, because we also checked the number 2 and the rooms were humid cold and even worse than this hotel. That is the only reason I am giving them more stars than they deserve.

    « One night »

    This hotel is famous for it's breakfasts. So testy and different from all Dillijan hotels.outside playground for kids rooms are great no problem with hot water.bed is soft and you can open balcony door and slip right away, hotel located in the Forrest

    « Unbelievable bad service »

    I have visited this hotel in August. 2016 with my family (with my wife and 4 months old daughter) . Before visit I have orders a business room only because it has single advantage of jaccuzzi; we needed this to be able to make swimming of our daughter easier. Also I have asked to have a baby bad, for my daughter. But when we arrived to the hotel and entered to our so called "business" room we were negatively surprised: - There was bad smell in the room like nasty - The baby bad wasn't there and I had to call to resection 3 times before they brought the bad. Now about the worst part of the story - it was about 8PM we decided to use the bath, opened the water and guess what; the water is green (check attached photos) ! We called the resection and they said that we need to keep it open for sometime and it will clear. Question 1: why such an hotel doesn't make sure it is not done before guests arrive? We kept the water open for about an hour but not result. I called the resection again they said will send someone. No body helped out. And the end they said the water in Dilijan is not that clean as we have in Yerevan, but sorry I pay for the hotel room and hotel is responsible to have corresponding water filters!!! At the end I have requested my money bad, they didn't wanted to pay the full price and keep bill for one day, but I insisted to full return and went back to Yerevan at 11PM.

    « Comfortable stay in the mountains »

    Yeah, its a chain, but does that really matter? The property was clean and the lobby welcoming with all of that natural light. Check-in was cordial and I ended up in room #105. Large with hairdryer, 'fridge and US language TV. The wifi was good in the room, which was nice. Tap water was not potable but they provided a bottle of water to drink. We had dinner in the dining room and were the only customers there. They started with sushi and went on to serve chopped beef, chicken Caesar salad, pork and peppers, yogurt and cucumber salad. There was no way I could eat all this delicious food... then the cakes came! It was an odd experience, like we were eating for all of those not there? Breakfast buffet in the morning was fair.

    « Nice place for week-end stay »

    The Best Western is probably the best choice in Dilijan since it more or less newly built or renovated and is quite modern. The room are big and the beds are comfortable. The bathrooms are well equipped with everything you need. The territory of the hotel is beautiful as well as location, even though it's a bit off from the city center. The breakfasts are fine. The restaurant has good food, maybe not the food you will remember for ever , but still good for a hotel. In general, in spite that hotel have some cons, there are lots of cons to stay here. It's a good option if you consider to spend some time in Dilijan

    « Best views »

    We stayed in hotel for three nights our room was very clean and calm side with good view. Breakfast was good but same as each other every day. It us 15 minutes to dilijan and two restaurants near hotel the local family restaurant near hotel has tasty foods .we stayed 3 days but one day they coming for cleaning and 2 days bottle water the mattress wasn't comfy.

    « Don't expect much »

    The hotel was chosen due to the fact that it represents quite a famous net of hotels. But in fact the class of the hotel and its service is much lower than we had expected. Boor breakfasts with green apricots ad the period when you can buy good fruit for nothing. There are some really rude people at reception. There is no business center to print documents. Sometimes they forget to clean your room. And... Really terrible smell in some rooms. Though the hotel had quite attractive territory and big parking. Don't' hope that you can have any Spa service here. There is no. Overpriced hotel, with much much lower level than is expected to be under such name

    « Best Western Paradise »

    Even though this hotel is very close to the highway, it is very quite and offers a nice atmosphere of nature and is almost inside the forest. Service was quick and not annoying. Breakfast was ample, organized in a large restaurant. The suit was clean, however, it does not exactly offer the high standard of the Best Western chain. We could not wait for hot water in the night, which was OK in the morning ...

  • 5
    « Professional Staff »

    The hotel exterior and interior is amazing. The staff is professional heading with chief cook. Thanks a lot for the best experience and memories. We hope to come back to you next year.Greetings from America)))

    « avaradge »

    Actually i expected more from the hotel of this chain. From the first sight I undestood that it had been expensive to build, the furniture was not cheap, there are all sorts of fasilities and entertainments, however all that really in bad conditions - dissapointing. We stayed at a deluxe room. The furniture was old and scratched. Behind the entrance door was a whitherd plant (???). The shower cabin leaked, so after taking a shower the bathroom was flooded. Nevertheless that was not the worst. The worst was the children's room! So horrible and ugly places I have never seen! Where does the manadgment look? Walls in the room are complitely covered with paintings of children, all the toys are broken, I saw on the shelves dolls without heads, arms and legs. That was absolutely inadmissible. And the smell there, oh what a disgusting smell like in cellar. Do not bring your children there! Now the spa zone: the sauna hits till 40 degrees only, so we could not even get warm after a chilling swimming pool, and there are not any chairs or benches in the changing rooms, that is funny. The breakfasts are fine, far from the best ones I have had, but definetely not the worst,except instant coffee. The area around is nice with many sitting places, there are several hammocks, and quiet big playgound. This Hotel is fine for a short term stay. It is located outside of a city center. So it is only for tourist groups, travelling with buses or for travellers with a privite car.

    « Impressive »

    Great place to relax and enjoy the beautiful nature , surrounded by the mountains paradise hotel is a great place to find your soul. Comfortable rooms , nice food , great bar , swimming pool and other activities made our stay so enjoyanle , the staff are nice and polite . Definitely one of the best hotels I have ever seen .

    « Training »

    This a hotel that is out of the way. Staff are very friendly. I don't know why but the food is more than excellent. Maybe all organic. Very good!! Restaurant staff is excellent. Overall very nice place to stay.

    « Genuine Comfort! »

    Paradise INDEED - Situated in the center of Dilijan, this hotel stands out for its high quality service, CLEAN and spacious rooms, fast internet connection, AFFORDABLE (based on preferences) delicious food, and my favorite-you can see the beautiful nature from every room. The entire staff has a professional approach to each guest-which is undeniable. I almost didn't want to leave since I felt like I was at home.

    « Excellent hotel »

    This hotel is out in the sticks; it's really only any good if you're visiting Dilijan for a specific reason, and expect to use transport to get into the centre. However, for an overnight stop it is EXCELLENT. Lovely clean, big rooms, the bathrooms ensuite super, with hydro-massage in the shower, and the evening meal provided by the hotel was outstanding. The wifi connection was very satisfactory. But the best of all are the staff. Efficient, pleasant and prepared to go to any lengths to be helpful. Our long-suffering waiter answered all our queries about the wine, and produced an excellent vintage for us. A thoroughly enjoyable stay.

    « Celebrating wife's birthday »

    We rested in the BEST WESTERN Paradise Dilijan from the 19th to 21st of December of 2015. We were pleased: comfortable rooms, friendly attitude of the staff. Nice Hotel, Dilijan is wonderful in winter period. Our room is huge. The food is good, enough to complete, but monotonous. Thank you for your work. Gevorg and Gayane.

    « Our wonderful honeymoon.. good impressions..))) »

    Love the nature around so much, calm mornings, good breakfast, friendly staff and smiling reception Helped us to have good impressions in our honeymoon. Thank you so much ))) If any chance will come back again))

    « Travel »

    ?t's one of the best hotels I have ever been to.the staff is merry and smiling.the gym including the trainers are great.its cuisine is worldwide rich with every kind in it.especially for the ones who are on a diet.the pool has spectacular mountain view.

    « A very comfortable hotel »

    The hotel is not very close to the city center but has a nice view over the wood and is very quiet. The rooms are big and comfortable and have all a balcony. The food is good and the staff is always ready to help and to make you feel at ease. There is a swimming pool but the wellness area is not exciting. I think it is by far the best option in Dilijan!

  • 2
    « Visit »

    Definitely not a four star hotel but two. Broken doorways, border moldings falling down, no air conditioning, located off of a main road, thus too much truck noise, worst pool, terrible service, breakfast was ok had much better, I definitely do not recommend

    « Very good hotel near the center of Armenia »

    This was a thoroughly modern facility with most of the amenities one would expect to find at a similar hotel in the U.S. Large, comfortable rooms, adequate bathroom facilities, plenty of outlets for charging devices and a nice restaurant. My only real complaint - and it's probably not the fault of the hotel - is that the internet was much slower than other parts of Armenia that I visited.

    « Excellent management »

    We booked a double room during our way by expedia. It was late in night. When we arrived, they have just family suits, Much expensive. The reception management offered the suits in the same price that was in the internet. We enjoy our staying! A lovely hotel with a nice bar.

    « Not worth the money »

    + breakfast was good + friendly staff + private parking - weak,unstable WiFi - no AC in rooms; had to leave the balcony door open at night and was exposed to the noise of trucks from the nearby road - very poor sound insulation - low water pressure in shower - no hot water when guests in adjacent rooms showered - curtains too small for windows; could not darken the room - empty mini-bar


Getting to the hotel ...

All directions
·From: Yerevan. Take the Yerevan Dilijan Highway, from the last turn to the city on the left hand you can see the billboard, showing the direction to the Best Western Paradise Hotel Dilijan. ·From: Ijevan. Take Ijevan Yerevan Highway, drive straight, after Dilijan city center, before the first turn from the city, on the right hand you will see the Best Western Paradise Hotel Dilijan

Our other hotels nearby