Account Log-In
Best Western Rewards
10% off
Free
nights
Private
sales
Club Rewards®
Free registration
Discounts from the first booking
Points valid for life
Exclusive sales all year round

Prestige Rocky Mountain Resort

4.0 / 5
395 Avis Tripadvisor
209 Van Horne Street S, Cranbrook, V1C 6R9 Canada  Copy !
PHONE : (250) 417-0444
REVENIR_AU_DEBUT
My research
update

Hotel advantages

Activities

Swimming pool
Jacuzzi
Hairdressing or beauty salon

Hotel services

Room service
Restaurant on site or nearby
Parking
Indoor pool
Air conditioning in the hotel
Wifi
Fitness center
Elevator
24/7 reception
Lounge bar
Buisness Plus equipment

Room services

Hair dryer
Refrigerators
Microwave
Iron and ironing board
Coffee maker
The strong points

Activities

Swimming pool
Jacuzzi
Hairdressing or beauty salon

Hotel services

Room service
Restaurant on site or nearby
Parking
Indoor pool
Air conditioning in the hotel
Wifi
Fitness center
Elevator
24/7 reception
Lounge bar
Buisness Plus equipment

Room services

Hair dryer
Refrigerators
Microwave
Iron and ironing board
Coffee maker

Description

Conveniently located just off the main highway in Cranbrook, the Prestige Rocky Mountain Resort offers guests a comfortable stay with many amenities nearby. The hotel features 112 rooms with a solid mix of standard rooms, kitchenettes, and Designer Suites. You can even spend the night in a train car! The property also includes the restaurants Fire and Oak, and Don Cherry’s Sports Grill, as well as a hair salon, spa, indoor swimming pool, hot tub, and athletic centre. We are also happy to host your business meeting or event, and we can accommodate groups of up to 500 people. Newly renovated, pool, hot tub, and dining. Great hospitality.

Activités

Customer reviews

4.0
based on 395 guest reviews
Excellent
183
Very Good
144
Average
39
Poor
23
Terrible
6
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Rest Easy - Clean, Roomy, Comfortable"
I5358HSkarenw, 15 Août 2023

I'm very picky about where I stay and this hotel met my requirements. The room was very comfortable with a queen sized bed, couch, dining table for 2, kitchenette, large bathroom. In addition, we were on the third floor, and it was very quite. My grandson enjoyed the pool and hot tub. Two restaurants located within the building and we had breakfast and dinner at one (sorry, I don't remember the name, but it's the one that serves breakfast. The other is a bar and grill.) The thing I insist on is cleanliness and this hotel was very clean with no weird odors. My only complaint is the sheets on the bed are not soft. They're a little stiff, but not so much so that it was uncomfortable.

"Good stay"
D6436N, 14 Août 2023

This is a nice, clean and modern hotel. The staff were really friendly. We found the beds and pillows to be quite uncomfortable and the sound proofing between rooms wasn't great so we could hear one neighbour's conversations. Fortunately they went to bed early so it didn't cause us any issues. Aside from the comfort of the bed and pillows, it was a good stay.

"Very clean, comfortable and great value! "
Jillian S, 06 Août 2023

We needed a last minute place to stay and our expectations were blown away! Jagjeet at the front desk was super helpful, warm and welcoming. The suite was very clean, big and had everything we needed. It was more impressive than the high end resort we left in Invermere! Amazing value and highly recommend for a comfortable stay.

"Very clean and bright. Lacking breakfast"
Chriscraig364, 27 Juillet 2023

Stayed one night with my adult daughter in July 23, The hotel was clean and bright (standard double room) the staff were welcoming and nice. The only reason it didn't get more was due to the lack of breakfast in the morning. We didn't go in but it does have a bar and restaurant attached.

"Lovely hotel"
Ady_JD, 15 Juin 2023

Really nice hotel. Car park large and easy to park. Friendly staff, nice restaurant from breakfast onwards, good swimming pool and hot tub with dedicated towels provided. Felt safe and a good stay as we were there for a couple of days

"Comfortable, but not great."
829meganj, 20 Mars 2023

For such a “high class” establishment the rooms were dated, the window screen was mangled and hanging out of the window like someone frequently tried to break into the room. The trains with busted out windows was an eyesore, and rather creepy to look at not knowing if people were living inside the empty cars. The pool could use updating as well. Overall it was a comfortable sleep.

"Great hotel with solid service. Nice gym."
D_Willy_S, 04 Mars 2023

Great hotel with nice amenities and excellent front desk service. The hotel was very welcoming to our family even though it was a very busy weekend with sports teams. We hit a deer on the way to the hotel and they did not have a problem arranging for our damaged car pickup a week later.

"Prestige in Cranbrook"
Warren G, 10 Janvier 2023

This hotel is well kept and the staff is friendly and attentive. Easy check in and allowed me to view 3 rooms before deciding. Food and beverage room service is available from 2 onsite restaurants and the service is friendly and the food is decent. A delivery charge on top of an auto gratuity leaves little room for choice.

"Pleasant surprise"
Wacky W, 13 Décembre 2022

This hotel and restaurant is great, we highly recommend. We stayed in an executive suite room, it had a nice sitting area, separate bedroom, and all you needed in a little kitchenette, (toaster, microwave, and small fridge.) The coffee pot is always on in the lobby so no need to make it in your room. The restaurant was a pleasant surprise. We stayed five nights and ended up eating all our meals here. The chef is excellent, the menu had a good variety and all the dishes were very well presented. Portion size was just right and delicious. But probably the biggest reason we kept coming back was the staff. They have been well trained, they are friendly and knowledgeable, hats off to the management team. We really enjoyed our stay.

"Great place to stay. Clean. Friendly staff. Good food"
WayneC4343, 06 Décembre 2022

Great place to stay. Clean. Friendly staff. Good food too. We stayed with son's hockey team and they were very accommodating. Felt like a safe area to stay in too. Will visit again I'm sure. Thanks to the staff!

"2 week business trip"
thannah2022, 06 Décembre 2022

Excellent customer service. Amenities were immaculate. I stayed on the third floor. Bring ear plugs as the train does pass by. This is not really loud, normally noticeable as with all cities. The pool and hot tub are well kept, clean bathrooms. The view is gorgeous!

"Love this place!"
conronwhite, 08 Novembre 2022

Excellent place to stay. All staff super friendly and welcoming and rooms are very clean. Restaurant and pub attached to hotel have great food and atmosphere. Staff members at hotel go out of their way to make your stay best as possible.

"Lovely Overnight"
c4kids, 25 Octobre 2022

I was a part of a group that stayed at the Prestige Rocky Mountain Resort on Wednesday September 14th. Upon arrival, check in for our group was seamless and everything was prepared for our arrival. There's lots of parking out front, and the hotel is right on the main highway so it's both easy to find and close to everything you need. Our rooms were modern and updated, with the same quality bedding that we see at all Prestige hotels. Thank you for the restful stay!

"Mold but still good"
Kaduck24, 12 Octobre 2022

The staffing shortages are noticable in the cleanliness of the rooms. We have some mold in our tub and i found a few items on the floor. A deepcleaning will be required once staffing is addressed. Otherwise, a great place to be on a little holiday as it has 2 restaurants and a pool and hot tub. Nice!

"Great View and Friendly Staffs"
O4416MNjesusm, 29 Septembre 2022

Since located up on hill overlooking the lake and mountains, the view from our room was great and relaxing. The staffs are very accommodating and the rooms are very clean. My family had a wonderful time and felt the room very spacious and again great view right at our windows. I will definitely go back to this hotel.

"Prestige Rocky Mountain Work Trips"
Kevin I, 23 Septembre 2022

I have stayed at this hotel twice in three months and each time, a very pleasant experience. Welcoming staff, clean rooms, pool was clean. Have recommended and will continue to recommend this hotel. I will be booking three rooms for a week long stay and can't wait to go back. First class all the way.

Share the link of
this hotel

Besoin d'aide ?

Nous vous répondons sous 48H