Best Western Cocoa Beach Hotel & Suites

Room was bigger than I expected and very clean , internet speed was adequate and TV channels were plentiful, Air conditioner temperature could of been set a little higher but all in all a pleasurable stay easy access to the roads I needed to get to where I was going to.

Highly recommend this hotel. The breakfast was great and fitness center was one of best hotel fitness centers. A short walk to the beach and pier. We bought the cruise package and left our car at hotel too. Easy experience and would do it again. There was an incident a few doors down early in the morning due to a drunk guest. Hotel handled it very professional and cleaned it up quickly.

Great place to stay, walking distance to the Pier, ocean, stores, restaurants. East access all over and the staff is super awesome. Once you arrive you are greeted and treated professionally and welcomed. Several room options in multiple buildings, breakfast is great and gym is available as well.

Judy is the best! I could sit by the pool all day when she is there! The rooms are set to get renovated but even before they are a good size so with the renovations it will be better. Can't wait to go back and see the new rooms and Judy! Definitely worth it.

If you want a great place to stay in Cocoa Beach this is the best hotel to stay at, the rooms are extremely clean and the staff is very courteous and friendly. WE had the handicap room in the tower with a balcony, You can sit on the balcony and see the beach,

I stay here everytime I cruise from Port Canaveral, which is a few times a year. It's one of my MOST favorite Best Western hotels. The area is amazing! There are so many shops/stores, restaurants and other places to visit. Many within walking distance, too! This hotel has it all. It's on the beach, has laundry machines, fitness center, luggage storage, swimming pools, very clean and comfortable rooms, great views, but mostly great staff, beginning with the manager, Jamie. Huge breakfast area with a truly great variety of breakfast items. Plenty of parking, with cruise parking availabe, as well. You cannot go wrong staying here! Their recognition of Best Western rewards members is one of the best, too!

The hotel has a number of apartments and suites to suit families , lovely sea view balconies , small kitchen area but also provides restaurants , and eating areas in the hotel complex. Nearby are shops , restaurants , bars and supermarket. The beach area was beautiful and very clean , lovely sandy beach . If taking local transport from the airport it costs 2 dollars per person ,but involves changes of 3 buses which takes around 2hrs . Have recommended to the hotel that a shuttle bus should be provided at a small cost to customers as this would make the journey from the airport around just half an hour.

The customer service was excellent. The rooms were clean and comfortable. The adjacent restaurant had good food and great service and was very convenient. This is the only hotel that I use when I visit the Cocoa Beach area. Short drive to visit Kennedy Space Center and other area attractions.

I booked this hotel because it was the only one available with an ocean view for a last minute booking. We stayed in room 407. We just came from the balcony when we seen a roach on the wall. I immediately got disgusted and called front desk. They accommodated us to room 307 right below. Just 10 minutes in and we seen a baby roach. The next morning we seen yet another one. When I mentioned it to front desk they discounted $37. On a booking I paid $300 for 1 night. Totally unacceptable. I will never stay here again and will not reccommend anyone to stay here unless they want roaches traveling with them.

We stayed in an ocean front room on the tower!! It was very spacious and had an AMAZING ocean view. We enjoyed watching the dolphins from our balcony! The staff was very helpful and friendly!! We also enjoyed the fitness room and the complimentary breakfast with many options!! A great hotel for a stay at the beach!!!😀

Clean comfortable room, beds were comfortable, the kitchen was a plus for our leftovers. Maintenance technician was very prompt when the air conditioner was not keeping up with the temperature. Air conditioner was repaired quickly. Awesome dinning staffs. Hotel close to variety of restaurants.

The check in staff was so nice and friendly. They went beyond making sure we were accomadated in a great way. The beds were so comfortable, and I am very picky that I bring my own travel topper that I did not have to use. The Pillows were soft as clouds. I would definately stay there again and again

We had an absolute blast. We were greeted by a friendly front desk crew that immediately upgraded our room. We ended up at the waterfront building on the 6th floor with a great partial view. It was a short walk to the beach or to the pool (pool bar is great, and so is the bartender). The Cocoa beach boardwalk is within sight of the hotel. Parking is plentiful and reasonably priced. The grounds felt reasonably secure and were quite clean. Would highly recommend to a couple looking for a beach getaway. Big shoutout to the ladies up front (Angel, Jaslyn, Brooke). With that kind of service I'm sure a raise is imminent! Thanks for having us!

We had a great stay at the Best Western Cocoa Beach. Angel, Jaslyn, and Brooke at the front desk were excellent and accommodating to us! The room was quiet and comfortable. The only issue we had was the bathtub drain which would not stay up. Otherwise the amenities were great! We enjoyed breakfast on our balcony every morning, then hit the beach for a few hours and then ended the day at the pool. Close to many great bars and restaurants. We would stay here again!

My husband and I are on our Honeymoon and Judy the Bartender at the pool area is amazing she had a terrible flight experience and was still a little anxious from that she made me forget everything and we had a wonderful time. So thankful for her. She's a wonderful soul.

Caroline was attentive and went out of her way to ensure that we were comfortable. Nothing was too much trouble. She was a fantastic very caring helpful person. Great location, gorgeous view. Our service was excellent, and our stay was relaxing,

We just had another fantastic, albeit short stay at the Best Western in Cocoa Beach. We only stayed for one night but were treated as though we'd stayed for a fortnight. To start with, Jaslyn, on the reception desk, greeted us in a way that any traveller would like to be greeted, with a beaming smile and a "Good Morning, how can I help you today". She then sorted out a great room for us, on an upper floor with a sea view. Great for watching the sunrise. The room was excellent, clean and equipped with a coffee maker and microwave and fridge. All the staff around the grounds greeted us with a Good Morning as we walked out. A special mention for the ladies in the breakfast room who were very understanding, as we were a little late and allowed us to help ourselves while they tidied up around us. Thanks so much ladies. The pool was clean and comfortable, and the proximity to the beach is unrivalled. Add to that free parking and we couldn't ask for more. Thank you, Best Western ... We will be back.

Best Western Cocoa Beach is in an ideal location close to many restaurants including the pier. The hotel is clean with plenty of towels, shampoo, conditioner, and soap. The pool is extra clean and the breakfast is wonderful. It is a great place to stay.

We loved this hotel! Beachfront, near the pier, very clean with great pool and pool bar. Restaurant across the street and the hotel gives you coupons. The food there is AMAZING. The staff were friendly and check in/out was seamless. When we come back to Cocoa Beach, we will definitely stay here again! Great value for the money. We went on a cruise and this hotel is very close to the port (within 15 minutes)

What a great trip! Judy the Bartender at the hotel pool bar was amazing. We had a great ground floor room right by the pool and pool bar. The beach was just steps away. Went on the bioluminescence kayak trip at Merritt Island with BK adventures during the new moon over the 4th of July weekend. Bioluminescence is a must see! Shopping at the original Ron Jon is a great time too.

Our first experience with this hotel was getting to our room and trying to open the door. Scanned the card and it seemed to work but the door wouldn't open. Went back to the desk and told the guy at the counter. He redid the cards and said maintenance would meet us at our room. Turns out that the door severely sticks so he shoulders it open. That was the solution, knock the door in. The room itself was fine, except for the fact that the clock didn't work and couldn't be set for the correct time. We also had three shampoo bottles in our room but no lotion or conditioner. My opinion, this is as close to a dive as you can get without actually calling it a dive. There are plenty of places to stay in Cocoa Beach so if we ever go back we'll stay somewhere else.

This could be an amazing hotel, but the rooms are falling apart. The room is dated and not very comfortable. The door was missing the closing mechanism and the bathroom was old and dated. This place has potential, but you have to be willing to do the work.

We hung out by the pool and got to know the bartender named Judy. She was awesome. We couldn't find a table with an umbrella. My friend has to be in the shade. She let us use this umbrella that someone had left . She was so nice and made our stay worthwhile!!

Great service, clean rooms, great location. Two pools, ability to see rocket launches from room and walk to the pier.

We love Best Western at Cocoa Beach. Our children ask to go stay here often. The staff is very friendly and helpful! The family suites are great for staying a few days and being able to get food across the street at Publix.

We went with a large family group and stayed a few days before and after our cruise. The Hotel offered a group rate including transportation - RT from the Orlando airport to the hotel and RT from hotel to cruise port. Was was able to park a car at the hotel during our cruise, uberXL ride to the airport was 85$ for 3 -6 people (great value with more varied times if needed). THANK YOU Cheryl and Jenah!! you did an amazing job. The Hotel was amazing - a large property with room styles to fit all.....Ocean front, balconies, large garden style rooms with kitchenette/microwave, coffee maker, ice bucket and frig). We were close to the pool ( 8 am - 10 pm /3ft to 7 ft) and pool bar. Vending machines with snacks /drinks and ice machines. There are 2 pools on the property - both are nice. The rooms were clean and the beds super comfortable and the room could be COLD if you needed it to be. Great water pressure too. The main pool is surrounded by lovely gardens so a little oasis with nice background music... not too loud. The pool water never felt like bath water - refreshing and there were plenty of pool floaties, toys and noodles available for fun. Plenty of lounge chairs, tables /chairs with umbrellas and pool towels available. Our family all elected ground floor rooms (due to having large bags for the cruise and yes there is one set of steps to the second floor for garden style rooms, but other buildings/ rooms have elevators if that's an issue ). Steps to the pool and the Blue Flip Flop pool bar (Hi Judy!!) with great drinks and snacks and ice cream, quick direct access to the beach, nice large work out facility, fire pit for the evening and great breakfast and restaurant on site (and the restaurant delivered to the pool bar during the day!! Thanks Chris) Camp Fish Grill Restaurant on site - let me tell you!!! Funky fun eatery with a patio, live music, line dancing Thurs an Sat evenings (yup we joined in) with delicious food from frog legs and gator bites, gumbo, wings, fish, sandwiches, burgers, jambalaya and much more. Wash it down with a cold beverage or moonshine during happy hour :). Didn't have to leave the property but, there are lots of other great eateries close by /on the Pier (Coconuts is a good one). There is a Publix grocery store across the street that sells beer, wine and liquor and everything else. The Front Desk was welcoming and helpful, coffee and cold water available in the lobby. Best Western Cocoa Beach is a hidden GEM.

Go visit Judy at The Blue Flip Flop Bar which is located at the pool. She is the best! It's nice to sit at the pool with some drinks from the bar after a day at the beach. The room is fine, but it is SUPER close to the beach so it makes up for the room. The pool is awesome too.

Last minute booking as on holidays and wanted to visit cocoa beach. Easy check in and got upgraded to partial sea view. Room was ok but a very loud air conditioning unit. For price of hotel the breakfast was not good. Try eating cereal from a paper dish, and had paper plates with plastic cutlery. Don't drink the water from machine it was horrific. Plus side had a nice restaurant close by.

Convenient location. Walk to restaurants, Pier, Publix, Ron John...never have to drive. Rooms are clean and spacious. We were in the Tower Building in a corner room, 6th floor with an ocean view....larger room with full sized refrigerator, glass top stove and large microwave (although we didn't cook). Fish Camp restaurant next door and the Pier have great food !!!

We were only there for one day to celebrate my birthday and take a break from our trip to visit the in laws. When we arrived at the hotel Jacklyn and Jasmine were awesome customer service reps. They made my birthday celebration so much better! We got into the room and it was super clean and the view was awesome! We went down to the pool and had a swim in the crystal clear pool. We also had some frozen drinks at the Blue Flip Flop provided by Judy that were so refreshing and delicious! Only one day but everything was perfect. Awesome customer service and clean facility! We will be back again.

The rooms are always clean, well stocked with towels and toiletries. Staff is professional and attentive to guest needs. The breakfast staff go above and beyond to serve good foods, keep the area stocked and clean and extremely friendly. The hotel rooms need to be redone to make modern. Bathrooms are a little outdated.

Before you look at the photos, check out the cost. Arrived hoping to rest from a long drive had to sleep in my clothes. If you're looking to get your money's worth, DO NOT stay at this hotel. 1 positive the staff was friendly. We paid $250 for one night. We had 3 rooms and they were all unacceptable. This is NOT a hotel, it's a cheesy motel.

We stayed at the Best Western Cocoa Beach, FL. Our room was clean and comfortable. We also enjoyed the bar at the pool. Judy, the Bartender, was so helpful and efficient. We had a great time talking with her. She was quick to serve us too! The pool was great. There were a lot of choices for Breakfast and we enjoyed that as well. This BW is very close to the pier at the beach and the beach was nice. This Best Western is a larger complex than we realized. We will definitely be coming back to this place. We cruise a lot out of Port Canaveral and usually need a room in Cocoa Beach because it is a long drive for us.

Brooke at the front desk was very nice and helpful, waived our parking due to a longer stay. Immediately felt at home. Beautiful view from ocean front room, room was nice and had everything we needed as did the hotel, 2 pools, pool bar, restaurant, fitness center, and free breakfast!!!

Clean and very friendly staff in all areas Location is very nice next to the beach breakfast was fresh and hot and well stocked

Myself my mum and Sister travelled from Dublin, Ireland were we stayed here for 2 nights before our cruise, our room was more like an apartment big king size bed and in the living room there was a double fold out bed lots of space to hang our clothes and a gorgeous view of the sea and Cocoa Beach Pier. Housekeeping came in both mornings with fresh towels and tea and coffee etc, but what stands out the most is the girl on reception we never got her name but she was the absolute best so helpful in everything so a massive thank you.

Majority of rooms are not beachfront. Beds are horribly uncomfortable and rooms have roaches. If you must stay here, request a balcony room in the building closest to the beach and maybe bring a cot to sleep on the balcony.

Caroline at the Front desk was fantastic! Informative, friendly and knowledgeable of the area and this resort. Shes an asset!! This property is delightful and well maintained. Location is perfect and pool/breakfast are top notch amenities!!

We stayed here for two nights prior to our cruise. The location was perfect to get to the port. The hotel had everything we needed. The beds were comfortable. The breakfast had a good variety. Close to the beach. The staff was very friendly. Will be staying here agan.

Judy the bartender at the blue flip-flop is awesome! Our room at the best Western is great we love the breakfast and the view of the ocean.

The entire staff is amazing. You can tell the management genuinely cares about the staff the property. Everything is clean, well maintained, and comfortable. Will definitely be back!

Nice place to stay. Great beach and short walk to pier. We visited Kennedy space center. 25 minute drive to Kennedy. Nice partial view of beach from tower room, number 707

This location is great! It was less than a block walk to the beach. We had a suite, and the room was clean. The lines for breakfast were very long. It seems there was only one ice maker, which was empty the two times we checked. Overall, the location makes the hotel! We'd stay here again.

Clean room, excellent location, friendly helpful staff, delicious restaurant. I will be back many times. The room was immaculate. It is a wonderful location right on the beach. The staff was kind and helpful, and the restaurant next door was awesome with many food options, even for picky eaters.

The location of this hotel is what you're paying for. Steps away from the beach and the pier. The hotel rooms are spread out over a few buildings, our block was right next to a beach access point. Breakfast was served in a different block, great customer service, well stocked, breakfast was great. The rooms are not fancy, and we did spot a couple of bugs in our room. It's all about the location here….

We've stayed here a couple times now and will stay again. Clean rooms, friendly staff, great breakfast, can't beat the view and hotel location. Can rent beach chairs and umbrellas for your beach days. Plenty of parking. Restaurants and bars close by. Very accommodating.

Everything you need for a short stay at the Cocoa Beach. Rooms are clean and quiet. Breakfast is included but do not expect a big choice. Area is very close to the beach and there are a lot of magazines nearby. Especially the "Ron Jon Surf Shop" (the biggest I've ever seen...

We had a beachfront room. The view was magnificent. Close to the beach. Watch the sunrise off the ocean every day. Cocoa Beach is not a bad place to stay this time of year. Within 25 minutes off the Kennedy Space Center and 45 minutes to Orlando international airport taking the toll road. The breakfast buffet was the same everyday but included hot food, eggs and sausage, cereal, pancakes, waffles, toast, fruits, yogurts, etc. some of the guests were a bit noisy and slammed their doors often in the middle of the night, but that can happen anywhere. I would would recommend Best Western Cocoa Beach.

Comfy beds snd pillows. Had a kitchenette and balcony. Jaclyn checked us in and got us a better room. Great customer service. Stayed at this hotel 2 years in a row. Will be back. Great Beach access, walking distance to many places. Hotel is old, but very clean.

Upgraded to a suite for free due to length of stay. Short walk to the beach and pier. Friendly and thorough cleaning staff.Kitchenette was a bonus. Liked the fact the bedroom was separate from living area.

The only reason this even has two stars is because of the breakfast and the extremely lovely breakfast attendant. She was amazing and remembered me and my kids everyday and even gave us fruit snacks! This is pretty much the only reason we stayed besides the fact of loading and unloading a 4 and 5 year old is not easy. Other than that the breakfast it was horrible. The air conditioner looked like it was about to fall off the wall the room was barely clean when we arrived seeing there was a used toiletry bottle under the sink and dirty floor. Then the fridge had a busted foot so we had to prop it with a towel. The toilet broke and waited over 2 hours for maintenance after calling twice. And let's not forget the roaches yes roaches. And I used to live in south Florida so wasn't freaked out too bad but come on maybe if the floors were cleaned it would help. Speaking of clean we never received clean sheets or a clean floor the entire 3 nights. Do yourself a favor and pick a different property with breakfast served on hotel grounds.

My stay was phenomenal! The beachside room in the tower was so comfortable and mellow with the ocean surf sound. Great sized balcony! The staff were all very friendly and they have the best breakfast on the space coast!

Pros: Excellent Location, Good Breakfast Variety, Friendly Staff, Easy Parking, Good Water Pressure Cons: Needs Updated, Needs More Cleaning, Needs Touch -Up Maintenance This hotel is in Multiple Buildings of varying ages. All seem dated. The tower has ocean views.

Loved the location by the pier. Checked into a junior suite overlooking the ocean. As we prepared for bed, I lifted my cell phone off the nightstand and cockroaches crawled out . Some guy came and sprayed the carpet and left. We left too. Carpet was filthy .

The hotel itself was nice enough! The breakfast was good. The room was pretty spacious. The gym was very small but it was nice they had a gym. The main issue we had was with the shuttle. Apparently it broke down so we waited at the airport for about 2 hours with several other travelers. The replacement vehicle eventually came and the driver was friendly and helpful, but it was still disappointing to have wasted all that time at the airport. Did not use the outdoor pool since we did not get to the hotel until after dark.

Room was spotless, the exterior was clean and well lit The trail to the beach was well maintained The staff was very friendly and helpful and gave us information about Coco Beach to help us enjoy our stay.

The hotel was very nice! Jaslyn checked is in and was amazing!! She took care of everything from parking for our car to a ride to the ship!! Customer service is such a dying art… It is always wonderful to see someone or someplace doing it right!! We will definitely stay here again because of her!!!! Thank you!!

The hotel was very nice but what made our stay amazing was Jasyln at the front desk. On our trip to Florida, we stayed at 4 resorts and our favorite was Best Western because of her. My wife is very particular and Jasyln went above and beyond accommodating her and me. Thank you for everything you do and for being so sweet.

Fun , clean , great location. Great parking, everything you could want is nearby. Staff is awesome and friendly. Publix across the street, the Pier walking distance, many tasty restaraunts nearby. The tiki bar at the pool is a hoot.

This is a great place to stay. They're always looking out for you. They're always willing to go the extra mile to make things right for your vacation. Always a good time go there before cruise and or after the cruise and they really reach out to help you and make your trip as enjoyable as possible

The moment we walked into the lobby to check in, we were greeted by Arnell and TJ. They were extremely helpful in answering all of our questions and they made sure we had everything we needed for our stay. The room we were given was absolutely perfect. The ocean view is spectacular and the balcony is private and spacious. We will absolutely stay here at the Best Western again, the next time we are in town.

Great place to stay in Cocoa Beach. The room were clean, beautiful view. Enough towels and toiletries for all 4 of our party. Amazing communication from hotel- before, during and after. Beds comfortable. Hotel is spread out among several buildings. They have free breakfast offered but we didn't try it.

We really like the location of the hotel. Only need a short walk to beach. My kids loved the patio with ocean view and complimentary hot breakfast. We can also access the pool even after checking out.

Don't go here. I'd rather you find another one, so they don't increase the price because this one's good. Oceans, pier, restaurants and grocery are all less than 5 minutes away. No hot tub but during the summer was not needed.

The suite we booked in the tower had to be changed since we paid for full ocean view instead got partial. Moved to different room (not a suite) as paid for. Room was damp and musty. Carpet was wet and damp. Cockroaches in room. Main pool and bar closed for repairs. Although there was another pool it was small and crowed.

Close to the beach. (5-minute walk). Nice restaurant on premises. Clean pool. Good breakfast selection. Located on a quiet street. Ocean Beach Boulevard but close enough to many restaurants, grocery/liquor store and shops.

The room smelled very musty and toilet seat broken, old light flickering in bathroom. Brown crumbly substance in tub. Flies buzzing around. Told desk crew they said well send maintenance to take a look. Maintenance guy took one look and told us to pack up that he was having us moved to a Suite. Desk crew Zero, Maintenance guy 10. One would think the desk crew would have been as accommodating as their handy man. Kudos to the Maintenance guy! The next room had drippin from ceiling onto slippery floor so we had to put towel down. At least the new room wasn't smelly. Musty mildew smell is an absolute noo for Me.

Staff was great but the hotel rooms are outdated and in desperate need. Sheets were very old and wrinkled and didn't stay on the bed. The shower curtain was also old and looked dirty. The property itself is old and in need of basic maintenance. I would never go back to this property.

We actually went in July 2022, I couldn't go as far back. We had booked the oceanfront junior suite. The room was nice and big and it was clean. It had a living room separate from the beds. The balcony was big but it had water that wasn't draining. The view was BEAUTIFUL!! I loved how close our building was to the beach, a few steps and you were right there! I would definitely recommend this hotel as I plan to return in the future!

Perfect stop off before a cruise. Enjoyed both pools and the reception staff were very helpful. Breakfast was much more varied than directed, but was simple on paper plates. Very good location for the beach and the pier.

We stayed in the ocean front tower, a 2 queen junior suite room 801 on the corner. The room was wonderful! It smelled super clean and was in good working order. The view was unbeatable! We would stay here again in a heartbeat. The location can't be beat. We were right next to the pier and so many restaurants and even Publix. We had the most amazing vacation here.

The hotel was on the ocean and had a outdoor pool. They had outdoor bar and lunch counter. The rooms were old but clean. Everything worked in the hotel room. The pool was nice but it was a fair walk from parking to the beach with beach support stuff. The biggest problem I had was they charged me to park my car at the hotel. That seem to me like a nickle dime you to death situation.

Stayed here with my husband and 3 kids (14,13 and 10 year old) for an overnight as we were going on a cruise the following day. It is only about 10 minutes to the port. The hotel is clean and staff are very friendly. Our room was clean and the beds were comfortable. It was nice having a balcony too. The block we were in had the pool at the back and had one of the restaurants that serve breakfast. The pool was very quiet when we used it which was great and the beach was a minute walk away. The breakfast had a good variety and you could have as much as you like. Would definitely stay here again.

We stayed at at Blue Tree Resort for one week and visited several parks while we were there. We couldn't fault the apartment. Although a little dated, everything was clean and worked. We had a fully functioning kitchen, a laundrette nearby and there were loads of swimming pools and activities available, but we didn't use them. The parking was free and outside the apartment, however there is a resort fee and no lifts, which could be problematic for some people. They resort does offer shuttles to many of the parks, but we felt the timings were good for us, so we drove. The apartment itself was great, it had one room which was a kitchen/diner/lounge, a bathroom, bedroom (with one bed) and a walk in wardrobe. It also had a safe, and a washing basket, which was handy for taking stuff to the laundrette. The staff were very friendly and knowledgeable too.

Room was clean, staff was welcoming and friendly. Beach access was close and breakfast was great. We'll definitely stay here again when we're in the area. We utilized the on site laundrymat. Parking fee was reasonable.

The room door was hard to open. The price was a bit heavy considering how old the property is. The location was great. It's a 2 minute walk at best to the beach. The breakfast was ok. The pancakes should have been cooked more. They offer a good spread.

Will stay again! This hotel is close to all Cocoa Beach amenities, room was easily accessible and just right for a family beach stay. There are several buildings and not all of them have beach views but are all within a block or two of the beach. Pools are nice and warm.

Best Western is Best for Coco Beach! I stayed here for three nights in boiling hot July! There are several buildings on this property. The one I stayed in was the oceanfront rooms that have a balcony. There is another building that has suites that face the ocean and then there are two two-story buildings that are the traditional motor lodge type accommodations with no view. The grounds are immaculate and it feels like a little resort. The staff are friendly, professional, and remind you of what good customer service used to be like. I could park my car directly outside of my building walk less than 30 seconds to the pool and less than one minute to be on the beach at the oceans edge. There is a Publix with a strip mall, directly across the street that is easily walkable. There is a big breakfast included and you can certainly get plenty of cheap takeout options nearby or use the in room refrigerator and microwave. Plenty of cable TV channels and an air conditioner that you control yourself that worked like a champ despite an incredible heat wave. The room was neat and tidy and smelled good. I will most definitely be back .

Great place to stay! My wife, two kids (both early teens), and I really enjoyed our stay. We stayed in the unit with outdoor access to the rooms behind the tower just steps from the pool and pool bar. The room was larger than we expected. It was clean, the AC worked great, there were two sinks and it was made up daily with fresh towels and toiletries. The breakfast was great for my wife and I. My sleepy, picky eater teens skipped it most days. It starts at 6, nice and early so no time was missed at the beach! Three of the four of us enjoyed the CB Fish Camp which is walking distance from the room...try the Jambalaya, it's half price one of the nights. We used the pool with the bar, it was warm, clean, and not crowded. The margaritas from the Blue Flip Flop were a nice bonus! Try the daiquiri bar on the pier for adult beverages and grab the kids some shaved ice on the way back to the beach..we made this trip a few times over the trip days. If you're looking for a beach vacation, my kids wanted to boogie board and the northeast water is cold year round, this location can't be beat! Warm water, consistent waves, options for food and drink within walking distance...it was great.

I have been staying at this property for 15 years for annual vacations/business and in the 15 years I've been staying it has remained immaculate and a high-level of customer service, which I have come to expect here!

Air con was like a helicopter taking off, balcony railings loose and noise from the car park was mad, avoid room 1512. Location perfect near the pier but being unable to sleep ruined out break. Left three nights before we had planned too.

nice clean room within walking distance to beach, shops and restaurants. family of four with 2 queen beds was appropriate for us. breakfast was great and complementary, great selection and freshly made. definitely will go back

Was a great place if you don't mind loud partying bed bugs and getting bit all night. Filthy bathroom with broken shower head with stains. This was our second time In 5 years that we visited here we thought things may have changed but nope same bad management and same filthy bug infested place. They were willing.to refund the second night of our stay but not the first night of misery. Just keeping it real hope it helps someone else decide before they make our mistake.

We occupied an oceanfront jr. suite for a 3 night visit. The room is well appointed and was generally clean (if you looked in some of the corners, there was a little buildup of dust/dirt). We did experience an issue in the room and the maintenance staff handled the issue without delay. Breakfast offered a good selection and was served by the friendly staff. The location of the beachfront tower is perfect. I will return.

Beautiful remodel of Beach front room with 2 heated pools right next to the Westgate Cocoa Beach Pier this Ocean front hotel has off site rentals of lounge chairs and umbrellas the cape Canaveral ship port 2 miles away great hotel to the Cruze port

Best Western has become my go to brand for a good night sleep, in a clean room on a comfortable bed for a great value. We booked this for 2 night before our cruise out of Port Canaveral and plan on doing again next February.

Great ocean view! A little dated but we were visiting the area to sight see so we didn't spend a ton of time in our room. Everything was clean, housekeeping did a great job daily, good restaurant within walking distance. We'd return!

This place is super outdated. It smells like cigarettes and there was mold. The bathroom door hardly closed and the wind was so loud it was hard to sleep. The pullout bed was the hardest thing i've ever slept on and when I asked for another comforter they sent a small wool blanket. I wouldn't have such an issue with all this if the price wasn't so damn high. It was the same cost as a luxury hotel. It was not worth what we paid for. The ratings are way too high for this stay, something tells me the reviews are padded... a lot.

The hotel room and bathroom was very clean and comfortable. The staff at the front desk was very good. The location was great with restaurants just across the street. Will definitely stay here again soon.

I was minding my own business when this fellow guest started harassing me as I was standing next to my own vehicle and accused me of trying to break into his. This man refused to leave me alone, even suggesting that I wasn't a guest there and that I was on drugs…. It was extremely offensive and the more aggressive he got, the more I feared for my safety as this man did not leave me alone until I got the police involved. I literally did nothing and was profiled by this guest for wearing a hoodie and smoking a cigarette next to my vehicle. I felt like I had to look over my shoulder the rest of my stay anytime I went out to the parking lot as this man was extremely menacing. When I went to the office to complain about the issue, nothing was done. No offer to move me to another room/building, nothing. If Best Western really valued their customers safety, something would've have been done to make me feel safer and secure, but yet it wasn't. Which leads me to believe that Best Western truly does not care about its guest's safety. I will make sure to leave a review online about how my safety was completely disregarded and how I had to get the police involved to ensure that another guest did not physically harm me. I spent my hard-earned money on a vacation only to have a majority of it ruined by your unruly guests. I would truly appreciate it if Best Western would make things right in this situation.

Staff is very friendly, property is kept very clean and the rooms are large with very comfortable beds. I was greeted with a welcome package and received an upgraded room which was very nice. We had a kitchenette with a balcony with a spectacular view of the Cocoa Beach Pier.

This place was very clean and very quiet. We upgraded to an ocean view and did not regret it. We were on the 7th floor and left our door to the patio open all night. These are older rooms renovated, but they were nice and very clean. I t was quiet also. Just a quick walk to the beach and very close to the pier. Very Centrally located, but a car is handy as cocoa beach is quiet spread out. The breakfast was very good. My daughter liked the fact that it was only a few blocks from dunking doughnuts. We would definitely choose this place again. The front reception desk was also very nice

Way over priced, bed bugs with no reponse from front desk and Tripadvisor has it rated as very good, don't trust the rating. We slept with our clothes on. I've been to better Motel 6 and for $275 it was a joke. The least they can do is to reimburse my money.

Two thumbs up to the hospitality of this resort, great accommodations and amenities, not to mention helping us navigate 2 flight changes by airlines. Appreciate Yansari at the front desk for her professionalism and helpfulness. She gets 5 stars!

From checkin to checkout all staff very polite and friendly. Great customer service! Hotel is close to the cocoa beach pier. Nice propane fire pits near the pool to relax at in the evening Judy at the pool bar is awesome!!

Overall it was good. There were only a few key issues. 1- the inside handle of the bathroom door in our room was broken. 2- for a few days they forgot a mat for outside of the shower. 3- when contacted about bringing up a new bath mat, the person brought 8 wash rags. I called the front desk again after this and they said they'd send another person, but never did. 4- they need to fix/replace their coffee machine in the main breakfast area. It is overloaded due to the number of travelers.

This location is excellent, that's about it. The door to our room would not latch unless you lifted up on the handle after closing. Breakfast food quality is lacking compared to similar hotels. Room decor and facilities are very dated. We stayed here because of the price, which makes sense based on the quality of accommodations.

Recently came to this hotel for one night. Cost was over $350 CAD for one night in the outdated motel rooms. Beds were comfy, but the pillows were square and not comfy. There is a crack under the door which I could fit a finger in between, no wonder we could hear all the outside traffic and people yelling at all hours of the night (see pictures attached). Breakfast was a big hot breakfast which was great! Staff members were all friendly!

Arnell hooked me up with a great room at a great price :) I got a better deal as a walk-in than using my travel app. The facility has 2 pools, a workout/weight room, and a big free breakfast every morning. The compound is located right by the beach & shops. Nice area for long walks too.

We arrived without a reservation, very last minute. I had called from 100 miles away looking for a room as another website totally messed up. Todd was very understanding and honored the website pricing. Plus we ended up with a ocean view and a outstanding view of a rocket launch. I can't say enough about the staff. Exceptional service that is very hard to find.

Had a great time and the view of the ocean from my room was beautiful. A big thank you to the General Manager, Jamie, Cheryl and Jennah from Group Sales, and TJ from the front desk for checking us in. TJ made sure everything was perfect for my room and making the check in as easy as it can be.

Stayed once again at this hotel since it is centrally located in the area and a great place to stay. Staff and management are very nice and friendly. Professional in every way and helpful to any need(s) you may have.

I had a great time at my stay here. The view was great and the rooms were clean and the staff friendly. Check in was easy as was check out. Would come again. The beach was not too busy and we saw some pretty cool rocket launches as well. Pretty nice central spot with good stores and such nearby. Seems very friendly. Friendly

A lovely hotel with an amazing view. Was able to watch the rockets launching from the balcony as well! Extremely close to the beach and able to walk barefoot to it. Staff was amazing, especially TJ! He went above and beyond with accommodations!

We paid for ocean view and it was worth it. Beautiful view, clean, comfortable balcony. Breakfast was incredible, with pancakes, French toast, waffles, scrambled eggs, sausage, and more. Pool was so warm it was like a hot tub. Lovely little bar in the pool area. Adorable fire pits near the pool area where we sat to dry off after swimming. Beds were comfortable, lighting was great. Mini fridge was bigger than expected!

Great location with easy access to many nearby attractions. Staff were amazing whether it was front desk , maintenance or the cleaning personnel every one showed that it was liked they owned the facility!

My room was supposed to be oceanfront, upon checking In I was informed my room was moved due to renovation. My view was a parking lot. Zach at the front desk was very pleasant though. Main pool had a bartender that was blasting acid Rick from the 60s and every person left the pool area... I think this was her goal... she was crusty and rude.

One of those places you don't want to tell too many people so it doesn't get overcrowded LOL if you're reading this be smart keep it a secret. Oceanfront Very clean two pools excellent service free breakfast everyday not just hard rolls real breakfast for all and location location location!!!

This hotel is right on the beach while having a marvelous pool area. All the services anyone could want in walking or short driving distance. Staff is friendly especially in the breakfast area. Was served freshly made banana bread in the morning.

We had a horrible experience at this property. After checking into two rooms that had guests already in them, we were given a room that had bed bugs. Assistant Manager was not helpful or apologetic regarding the extremely poor service.

Sheets feel like sand paper and made me paranoid. Bed and pillows uncomfortable which sucked bc I really needed a goodnights rest for my race. Shower reminds me of showering on cruise ship. It was clean and the kitchen was a nice even though I didn't need it. If you plan to come here bring your own pillows and sheets.

building is in bad shape frontdesk/ managment in need of training. poor breakfast , housekeeping kept entering room. even after telling front desk to note our checkout date. Most of all getting locked out of the building and our room every day . Most of all having to go across the street to the office and wait in line for the cranky little girl to reset our key card then telling us its our fault each day. RUN AWAY FROM THIS PLACE!!

Great hotel with clean rooms and choices of different kinds of room. Hotel is quiet. Staff is very friendly and helpful. Lots of food choices for breakfast. Plenty of tables and overflow room. Clean swimming pools. Check in and check out times can be adjusted to meet your travel needs. Short walk to the beach. Great location in Cocoa Beach.

I paid ~$180 for 1 for my family of 6 and I feel like I overpaid. This room NEEDS upgrades and I don't mean painting over the same issues, as it seems now. I didn't feel comfortable bathing or walking around without shoes on. Do not recommend!

Due to a simple act of kindness from the night manager 2 years ago, I will always stay at this location when I'm near Cocoa Beach, as I have twice since then. The staff all have exceptional customer service skills. It is very close to the pier and if you are lucky enough to stay in the suites, you can see the ocean. It's an excellent launch observation site.

Stayed at Best Western Cocoa Beach prior to Cruise at Port Canaveral. Front desk staff was kind & helpful. We were very pleased with our room and breakfast. We used the park & shuttle service which worked out great.

It was ok, but not great. We had a very old room in Building C, made a change to another room, which was better, but everything is old and the picture of the room might be a newer one in another building. There is some renovation going on and you have the noise during the day at the pool. The pool area is lovely and it has long opening hours, what was great! The breakfast is ok, lovely stuff, but they have a lot of plastic and waste, only paper plates and plastic utensils- which is a shame these days! It was not bad, but for this amount of money I would expect better! Don't believe the pictures ;-) The beach near the hotel is very dirty, a lot of trash and old cigarettes in the sand. Go to other beaches!

When we booked this hotel, the picture on the internet showed a really nice and modern building, typical of a Best Western hotel. When we got to this property, we were assigned one of the dumpy looking buildings on the property and not the nice building that was pictured. Also, we had to carry our luggage down the street to get to our room as the check in building was in a building by itself. My advice to anyone staying at this property, is to call ensure that you are assigned a room in the big modern building on the property. Staff are friendly and breakfast was good.

Great hotel. It provided basic amenities. Property is under construction, and they start promptly at 8am. It is not noted on the web site, and staff did not mention it upon check in. When we brought it to the attention of the staff that we woke to the sound of jackhammers and construction equipment, she acted like it was no big deal.

Roon was better than expected although did not use the kitchen area and my view was not great, all the trees and plants in front the window, first floor. Just an overnight stay for cruise the next day. Great value because I used my Best Western rewards free room.

GREAT location. Breakfast was wonderful every morning. I was nervous booking since I'm not familiar with the area, but I couldn't have picked a better hotel. We will definitely be going back, hopefully SOON!!!

Close to beach, pier, restaurants and shops. Clean room, professional staff and great location. I would recommend this Hotel. We had a great view of the sunrise from our room and a good view of the sunset from our frond door of the 5th floor.

Good stay close to the beach. Staff were very nice and accommodating. Room could use some touch ups and a new door. Bed was very uncomfortable as well as the pillows. Close to the beach and the pool was nice. For the price point, it was a decent stay.

The staff is very helpful. The price for the rooms and location is good. Breakfast is hot (not just bread and coffee) and service is great. Pools are clean. Located right on the beach. Good restaurants within 1 mile. You will not regret going to the Carib Brewery

Excellent suite right on cocoa beach pier area! So convenient and we were able to cook and eat here at night. The room was huge and we felt very spoiled. It's also great to be able to park so close, right on hotel property. Everyone here was very pleasant and accomodating .

The staff was very friendly and helpful. The hotel is in a good location near the beach,restaurants and activities. There was a very good selection of breakfast items and drinks. There was also a nice pool and patio area.

Room had a bad odor, every vent cover was rusty, no hot water, stains in ceiling, carpet and vents. Booked three nights but we left after being there 3 hours. Hallways were dirty, other guests were very loud and inconsiderate.

We were given an upgrade to a suite in the building with the breakfast area for my husband's 80th birthday. Clean, large, like a small apartment. Check in personnel were friendly. Breakfast staff were helpful and personable. Lots of decent hot entries like pancakes, eggs, french toast, etc. Will surely be our go to hotel next time we need a reservation in Cocoa Beach.

Stayed one night heading to Kennedy Space Center the next morning. It's an odd hotel since it's spread all over the area, but our room was super close to the beach, although no ocean view but the family enjoyed it very much. The AC was a bit noisy but looks like an old model, I hope they change it to newer models and quieter ones. The bed was very comfortable and could park right in front of our room. Good wifi too. Would recommend it and will be back.

Business and traveling with family. We have stayed at this hotel many times and love coming back! Grandkids travel with us and get excited when we come here. Location is excellent. Rooms clean and always great service. Coffee is actually decent and breakfast too. Steps to the beach.

Been going there for 10 years love the place was on vacation coming back from cruise they aloud us to keep are luggage in a locked room cause we goot there a 7 in the morning so they gave us a place to put arre stuff tell we got are room

Being a Best Western member, we received an upgrade to ocean front upon check-in. This was unexpected and a pleasant surprise. Our room was clean although dated...but very comfortable. Would stay here again. Best price on the beach.

We only stay overnight to see the launch after getting off the cruise. For the price we paid and the location, we thought it was an excellent deal with BF included. BF from 6-10am but bc of the launch, they extended the hours from 5:30-10:30am We're running late n trying to get BF b4 going to see the launch, The ladies making BF asked us to go or stay? I was about to drop my jaw didn't know we had this option. Being running late we said to go. So 4 orders to go with scramble eggs, sausages and cinnamon toast packed to go in Styrofoam box and in the bags. Hats off to these ladies so efficient. Thank you for caring and making it so convenience for your customers. You did us right Best Western. There'a Apples and cookies to help yourself. A bowl of Oranges in the lobby when U walk in to check in. I forgot my toothbrush n toothpaste. The front desk girl was happy to get me those. Just those little things but made us so happy and made us want to come back n give business to BW. Why go elsewhere? Unfortunately, the launch was scrubbed, and the boys were disappointed. We did not use the pool, so can't answered some of the questions. u can book room with ocean view, but having to fight with 200k people came to see the launch n late booking, we're happy with what we had n the price we paid 146.99 with tax n BF for 4PP in 2 queen beds. Excellent deal. The only thing I'd like to see change is instead of using foam box, BW could use paper box to go. We definitely come back to this is hotel n highly recommended it.

While the room needed some minor TLC, like the bathroom fan not working, the shower bar was coming loose, etc, the hotel is a very short walking distance to the beach and Cocoa Beach Pier, had the best breakfast area, good parking, sitting areas, nice pools, close to restaurants, and really great and friendly service.

Let me list them... - A/C was incredibly noisy - Fan in bathroom was not an exhaust fan but blew noisily into the bathroom - refrigerator ran loud - Noise from room next door was loud - just them moving around - hotel was built in 1960 and needs serious updating - bathroom door on the inside at the bottom was warped from water damage

My husband, son & I stayed in a beachfront double queen with balcony for 2 nights prior to a cruise. At check-in reception staff were friendly, location on the beach was good however that is where the positive elements end. The hotel is in major need of overhaul- there was an awful musty smell in the corridors, the room was very outdated, bathroom grubby , there was a microwave & refrigerator however no cutlery/crockery. No safety deposit box in room- had to leave my small laptop & other valuables in a storage room at reception. Laundry room was convenient. Breakfast was not great quality. Pool was v. small, We ate at fish camp grill across the car park which was nice with friendly staff & tasty food. Pier was v quiet- was underwhelmed with it. For the price I paid I was very disappointed & could not recommend this hotel.

Very friendly staff. Clean rooms. Wonderful amenities. Great breakfast. Upgraded our room to a beachfront, was gorgeous! They gave us a little personalized gift bag at check in. Had a couple large bottles of water with a label that had our name on it. Also, contained a few packs of cookies. A personal note inside as well. It is these small things that make a get a way a little more memorable!

This hotel was obviously in an amazing location. But the staff went above and beyond to make my dad's first beach trip AMAZING. He was down from PA to see the ocean for the first time and the ENTIRE staff made him feel welcome and extraordinary!! The manager, Jaime, and EVERY staff member I came in contact with treated us amazing. The gentleman at the pool that was cleaning the restrooms did it joyfully and treated all the guests with such care. Clean hotel, great pool bar, all the way around just an exceptional experience!!

We stayed this past weekend, all rooms are outside entrance, our door was so hard to open you had to literally hit it with a should punch and all of your body weight. Of course, this meant it was almost impossible to open from the inside. We advised the office and were told they would look at it, but the reason was the humidity and wooded doors. It was not fixed by the time we left on Sunday. Huge liability hazard for someone trying to get out of the room if there was a fire. Let's stop making excuses and change the doors to metal doors.

Great location right on the beach. Staff were helpful & very friendly staff. The room was old and needs to be remodeled. Desirable choice of restaurants nearby including the Fish Camp where the folks are friendly with great drink and food specials.

Nothing but relaxing with a great location near the pier and lots of food choices within walking distance. .We come to this Best Western at least 7 times each year .The staff is always warm and friendly and we have become part of the Best Western Cocoa Beach family.

Booking for the vacation of a lifetime for summer 2023 - postponed for 3 years due to covid - we are very excited and planning and researching and reserving - SAM at the front desk was very helpful with advice and guidance - we were able to book with confidence on line due to Sam's assistance - Sam is a great example of friendly customer service and an asset to her hotel and brand - Thanks Sam - we hope to see you next summer !!

Generally happy here as a family, had a King Suite with a great view of the pier! Staff were generally friendly and helpful…always gave us what we asked for.. Breakfast was not so good but we had the suite so wasn't a problem if ine came down early and took breakfast up to room-. We did use the pool and were happy as it was not too busy.

Terrible breakfast. Only one spot for breakfast for all of the buildings No security for the balcony. The whole place was worn out. Way too expensive for what it is. I would not recommend staying here.

Beautiful location, great staff, wonderful breakfast! The ladies serving breakfast were so patient and efficient with the crowds. Suites are great for families with lots of great restaurants within walking distance! Highly recommend! The beach is a quick half block walk from most rooms. We even watched a rocket launch right from the beach! Staff made sure to let guests know where and when do it was great. The on-site gym was clean. Elevators were in need of more regular cleaning/sanitizing.

This place is perfect for what it is. If your looking for a place on the beach to watch the rockets or a place to stay before or after a cruise. This place is perfect. The staff is extremely nice, friendly and helpful. The food at the breakfast was ok. It was free so I wont complain. The ladies working the breakfast are fantastic. The rooms are spacious and clean. What more could you ask for.

Staff was friendly and helpful. Breakfast was great and the rooms were great for what we needed. Would have given a 5 but it does some updating in rooms. We would definitely stay there again. Beach was also not busy and very relaxing

Our room was o.k., musty smell, I took lysol and sprayed. Convenient to many eateries. Grocery store across the highway. Rooms are decent except for the wet carpets near the a/c unit. They are a bit dated but livable. Beware they do charge for parking approx. $8 a day. Which we didn't see on website nor were we told at check in. They did not issue parking pass either. Although I did see some on cars. Staff is very courteous and pleasant. Located nearly adjacent to the Coco Bch.Pier. Short walk from room to beach. Don't get a room near the stairs, much to noisy. The kitchenette rooms are a bit more spacious.

Don't stay here, especially if you have a voucher for a free night, it's a rip-off. Property was noisy, smelly and only few parking spaces. I was charged $400 for a "free night". Staff and management were not cooperative or knowledgeable. Took a week for the manager to call and tell me that my voucher was only good for 5,000 points, not the over 30,000 points it took to stay there! I was not informed how many points it took to stay there until a week later when I questioned the manager. No employee of Best Western gave me that information. No refund or compromise. Had to beg to get my points back, only thing got out of it was a decent breakfast and 1,000 points refunded for my trouble.

This place was a dump. We got a room in building A and it hasn't been updated in 15 years. The carpets made my kids feet black, the walls are paper thin and you can hear everything next door and upstairs. The price tag on these rooms is merely for the location. Yes, it's great to be so close to the beach but it's not so great to pay so much money and feel uncomfortable while sleeping! We stayed two nights and I completely regret not leaving after the first night.

We just stayed one night here but our room was great and the staff was so kind! We had an ocean front view which was amazing. The room was very clean and an excellent location! The beach was easy accessible. We will definitely visit again but for a longer stay next time!

Friendly, courteous, professional, accommodating front desk staff. Staff even arranged to let us use conference room for family coordination and logistics meeting prior to next cruise ship embarkation.

This is a fantastic and affordable location if you are looking for something right on the beach. Simply cross the walk way and your toes are in the sand. I love the beach front rooms. I get up in the morning and sit on the balcony to watch the waves and go to bed at night after doing the same.

Overall American Standard , to Expensive for this kind of Hotel and Service, The amount of plastic every morning for a hotel is a mess. There is nothing sustainable and environmentally friendly here, again us standard

Being in the tower facing the beach with a balcony made our stay exceptional. We have 2 small kids so having beach access was perfect for us. The breakfast was awesome and the ladies who served us made us feel like family. Sam at the front desk was awesome. Super courteous and helpful. We will definitely stay here again when visiting Cocoa Beach.

This was our third stay at the Best Western Cocoa Beach Hotel. We always book an oceanfront room. This will be our second stay this year. I would highly recommend this hotel. The staff if friendly and go out of their way to take care of you. The rooms are clean and it is a fantastic location. From the minute we checked in until the minute we checked out, we felt welcome.

This was our first time getting a room, we've been coming down so often fishing!! Anyways about this hotel, upon arrival we went for early check in and when we got there I discovered I didn't book the right room. Me and hubby needed the suite for our 4 little ones!! Lifesaver "Sam" she was working the front desk helped us out soooo much finding a suite here and checking us in early without a hassle!! We're literally coming back this weekend! Breakfast in the AM was awesome! So much friendly people!! Would recommend this hotel 1,000 times!

This is the best place in Cocoa Beach - wonderful location right on the beach at the Pier - two nice swimming pools - terrific rooms - conveniently located near grocery stores, restaurants, Pizza places and Ron Jon Surf Shop - but the Hotel itself provides a totally delightful and tropical feeling.

The hotel is within walking distance and is visible from the pier. Staff is quite friendly and caring. It's a clean space. If you have any issues they will do their best to resolve it. Has a cute pool and easy access to the beach. The blue umbrellas on the beach are not part of the hotel and will run you about 30 bucks a day.

We just stayed for one night to be close to the beach. Location is great, and the price for amenities is reasonable. The rooms are very basic, nothing fancy but it worked for us for one night. The showers coming back from the beach did not work so there is no place to clean the sand off before going back to your room. No USB charging stations in the room which would have been nice. Overall, a good hotel with a great location.

Upon arriving, our suite balcony door was broken and we could not use it so we requested an upgrade at our expense. We got the ocean view room but no suite and went in to find it dirty (see pics below). We wiped down the table and took pics the 2nd and 3rd wash. We notified management and all they said was to let housekeeping come back up and do their job. I thought it was to be done prior to my arrival. If you want cleanliness, this is not the place. If you want common courtesy, this is not the place. Don't take the chance, it's not worth it. Go anywhere else.

Stayed at this hotel for an event and I definitely was not disappointed. Did not run into one staff member that was not helpful, friendly, and interacted with me with a smile on their faces. I've stayed in both ocean tower and the family suite rooms, both of which are spacious and comfortable. I would recommend anyone looking for a hotel within steps of the beach and two great pools for use to definitely stay here.

This is a must try stop if you're traveling the east coast of Florida Beach within walking distance for enjoying the sand And/Or watching a space launch! Plenty of restaurants to choose from. The motel is first class in cleanliness. Great place for the whole family.

The hotel is okay, some corrosion that I'm sure was cause due to being on the beach. The furniture is a little dated but it worked for a pre-Cruise stay. I was the Tour Guide for a Group of Cruisers. 27 of us stayed at the BW. Our stay included a shuttle to the port. The shuttle company was very unorganized in reference to picking us up.

It's not always to find someone that is curtious in the hospitality field usually they are in a hurry and can be abrupt, but Mr Francis and the staff were amazing. He was kind and made sure we had the perfect stay @ BW. I definitely recommend this Hotel.

Love the staff always friendly to our group and willing to help where they can. Loved our housekeeper she was always smiling. Perfect location to meet needs for the beach, food, or just to hide and have mellow trip.

Best Western Cocoa Beach is one of my favorite stays, staff is great, breakfasts are always hot, rooms are clean but the best part it's waking distance to the beach! Can't miss the Fish Camp Grill in the main lobby hotel area as well, all together a great stay every time!

Since 2015 I have traveled to Cocoa Beach for a size acceptance event that is held here every year minus 2020 and 2021 due to the pandemic but every other year before that and since then I have traveled here and have had the best time. The hotel is located in a great location, food options are accessible, the staff are friendly and helpful. The Maintenace team is amazing and friendly. We truly love this hotel. My husband and I got married in 2019 and spent our honeymoon here. The prices are reasonable, the location is great, everything about this hotel is amazing.

This was a great affordable property to stay at on Cocoa Beach. The beach is short walk from the standard rooms. The beach was well kept with chair and umbrella rentals available. The pools were clean with towels available. Would definitely stay here again.

The Best Western Cocoa Beach Hotel & Suites was a great hotel for our weekend stay before our cruise. The oceanfront suite was perfect for our family of 5. Lots of room, clean and a beautiful view. I suggest requesting a room level 4 and up for the best views. The location was great; close to the pier, restaurants, shopping and groceries. The included daily breakfast was fantastic! Most importantly and exceptional was Front Desk representative Samantha. She was attentive, kind, friendly and genuine. She was knowledgeable in regards to the hotel and surrounding amenities. She was a joy to deal with and she made our stay stress free and enjoyable. If we needed information or something for our room, she was on top of things and we did not have to wait. Thanks Sam for making our stay a great one!

Loved it, Samantha was exceptional in assisting me. Very knowledgeable and fantastic personality. Literally could not have had a better time. Cocoa beach fish camp was equally entertaining as well. Good times!

For the price was a good choice. Huge breakfast room was clean and decent selection of hot and cold items. The restaurant bar next door was highly rated and very nicely decorated, but the DJ music was a bit loud for us, though outdoor dining was also available and less thumping, didn't try it. They do deliver to the pool. Small pool but not over crowded really as most guest are here for the beachfront access. The bartender was really great, reasonable (borderline cheap drinks). No parking or resort fees! And pet friendly! Multiple buildings. And our partial Oceanview simple meant it was on side of building, but still was a full oceanview facing the pier. Not disappointed at all. There's even several electric vehicle EV charging stations available. We walked to Ron Jon Surf Shop, but most would probably bike or drive. Definitely walking distance to the pier which is only a couple blocks. There's a Dunkin Donuts at the corner. And a huge Publix Grocery and Liquor across the street.

I went with my family, we paid for a room with a view on the ocean for 5 people (higher cost) but they gave a small room with 4 sleeping accomodations. Then they changed the room and since there wasn't any personnel we had a hard time finding the room, the door was difficult to open and my dad had to use the entire body to do so. The sofa bed was not ready and didn't have any sheets, so we went back to the reception (that was in a different building) to ask for the bedding and after a while a janitor brought them, when we asked if he could make up the bed he did so reluctantly (probably wasn't his job), so we had to make it form the start. During the night there was a very strong wind and one of the internal door kept making noises until we put paper under it. The breakfast was fine but it was all served in plastic cups and containers, not very sustainable. On the other hand the rooms we saw were very clean and tidy.

The Best Western Cocoa Beach Inn and Suites was the perfect place for our pre cruise stay. Rooms, service and location were excellent. Most importantly, Samantha the Front Desk representative was awesome. We arrived very early the day of our check in, she was super accomodating and was able to get us into our room at 11 am. She was very knowledgeable about the area. Throughout our 3 night stay anything we needed, she was able to provide. Samantha's definitely the type of individual that we hope all front desk attendants strive to be. Her personality, experience and her ability to accommodate the needs of the traveller are superior. Thank you Samantha for a wonderful time, the Canadians.

This hotel is a disaster for the environment. coming from such a brand as yours, it's hard to believe. at breakfast everything is served in polystyrene boxes and coffee in mugs surrounded by plastic, no waste is sorted, plastic cutlery too. it is an ecological disaster. when there is plastic in your stomachs and we all die of cancer before the age of 40, it will be too late to be interested in the planet. a misery.

After some miscommunication with boarding on a cruise, we decided to not go home and get a room for the weekend. We checked in with Best Western and the staff was great to look for a cozy room with a view of the ocean for the weekend. It was our honeymoon and they went all out for us with the room. We were both happy, the breakfast the next day was great. Will definitely stay again at the Cocoa Beach Best western.

I'd say the hotel was overall good. Service people were great. Room good. They charged me double for my four night stay, which was traumatizing for me, paying for a vacation with four kids. That's a lot of money. After a number of phone calls, I was credited back the next day. They need to update some safety concerns such as the metal bars of the outdoor room patios. I was up on the fifth floor with rusted bars that had been previously “repaired” with a bandaid of a repair. These bars are so rusted at the bottoms, they will crumble to a hard kick of accident big bump by a strong person. There was a 9 inch wide gap on the same floor outside walkway by elevators where looked like a small child could fall through. Rooms were nice though. Breakfast was acceptable, aside from the frozen waffles (why bother).

I was on a business trip & had to work after hours. Small room, not the cleanest. The table I wanted to work at wasn't next to a wall plug so I had to work in bed. Will go back to Marriott next time..

Great hotel and very clean. Perfect location. We were able to walk to many restaurants and bars, including the pier. Less than a block from the beach. The rooms were immaculate and smelled clean too. Great stay

Enjoyed every minute and really look forward to returning. The property is very well located and maintained for maximum enjoyment. It is a great place to have a beach experience - for work or leisure on vacation!

Excellent view of the sea, where I enjoyed seeing the sunrise with my wife, my family and I were delighted, the housekeepers were very friendly, the room was clean with daily service, everyone was very cordial, I hope to return soon and I can stay in the same room because everything was perfect.

This hotel has three buildings plus the lobby. The Suites have an outside door, not on the beach, have a kitchen, bedroom, and "living room" with a pull out couch. It's roomy, but the view is either of the parking lot or street. You can see the ocean a little bit, but the La Quinta is blocking most of the view. The Garden Suites are facing one of the pools and have outside doors. The Tower is where we stayed. This is right on the beach. This review is for the Tower building of the hotel. It's a standard hotel room with an inside door. Pros: *balcony with fantastic views of the ocean (ask for ocean front when reserving; not ocean view) *quiet *It feels safe (need a key to enter the building) *bfast is decent and moves quickly. Portions are large. Some of the tables aren't always cleaned off between guests eating. *quick walk to the beach *umbrella and chair rental for 30 dollars a day. Great deal. *boogie board rental for 10 dollars a day *very close to the Pier, restaurants, and Publix............all walking distance *Water pressure in bathroom is good *Two sinks were nice (one in with the toilet and shower and one outside of the bathroom.........great for multiple people getting ready) *Desk staff was helpful and friendly (sometimes language was a barrier with housekeeping staff, but always very friendly) *temperature of room was good...........air-conditioner made noise, but didn't turn off and on all night like some hotels. Just made a soft humming sound all night. *It was nice having a small fridge, microwave, and hairdryer in the room. Cons: *This place needs some renovating.....new carpet, bedding, and decor. Beds should probably be replaced also. *Pillows were the size of a throw pillow...........not exaggerating. They were tiny! *carpet needs a good cleaning (not just vacuuming.....needs scrubbing) *bathtub didn't drain well, so you will be standing in ankle deep water by the end of your shower. *Housekeeping came, but didn't get sand out of tub..........probably because it didn't drain well. *No safe in the room. : ( Overall, it was a fine hotel. The cons didn't ruin our vacation, but I hope they have plans to renovate and update in the near future.

Right by the cocoa beach pier......great staff.... Excellent pool and breakfast and short walk to the beach! Beach is clean and well organized with umbrella and chair rentals. Walk distance to shops and eating. Right across street is grocery store and shops. Enjoyed Salsas Mexican food also.

Employees not all speak English. If you work in my country I should be able to speak to you and you understand. Bathroom was disgusting. It was Wayyyy overpriced! Hairs on things. Dirty tub. Smelled musty. Stay at the LaQuinta. It's next door and much nicer for the cost.

I love this hotel. It might not be super fancy, but it is CLEAN, the beds are comfortable, the pool is warm and it is right on the ocean and next to the pier! The staff was super friendly and we travel with our dogs and they were welcome there too. We will continue to go back every year.

No need to think twice, book your stay! This hotel met every expectation. All the staff were extremely friendly and very helpful. Our room was spotless and we had a gorgeous view of the beach. Watching the sunset and sunrise over the water from our balcony was breathtaking! No complaints whatsoever.

The location of the hotel is great! Walking distance to the pier, restaurants, and right on the beach. The property has many different buildings, but we stayed in the tower. We loved our ocean view and the room was spotless! The staff are very friendly. There is so much to do here, fire pits, beach, pier, pools, a bar, and a Publix right across the street! I will definitely come back again!

Check-in was easy, and when we needed a room change, they were very accommodating. Clean, easy to find, close to shops and restaurants, decent amenities, right next to the beach! And the pool really is heated (not just heated to the just above freezing point, but a very nice temperature).

The room with balcony overlooking the Beach was great and would have been perfect except for the consistent pot smell. During our six day stay every day we had to put up with the smell of pot being smoked somewhere or in one of the adjoining balconies. The smell also was evident in the common areas. Other then that the breakfast was great and the location was great.

I was pleasantly surprised that this hotel really does have beach access. It is within steps of the pier. Got an oceanfront room and it was wonderful. The pools are lovely and heated. Breakfast was good. Only negative is they keep the air conditioning too cold in the public spaces and hallways otherwise I heartily recommend this hotel.

This hotel is located right on the beach and within walking distance of the Cocoa Beach Pier. The pool is great and it has a small bar with a great bartender. The staff are all very nice and helpful. The location is easy to get anywhere you want to go while visiting the area.

Traveled with young family. Perfect location for morning walk/run on the beach and watching the sunrise. The breakfast was really good. The pool was one of the best hotel pools I've seen. Heated and very warm (above 80 degrees) and surrounded by palm trees in courtyard. Wish I could say the same for the room...it was bad. Strong cleaner smell like they were trying to cover up a musty smell. Carpet was spongy and even the floors in the bathroom made our feet black. Pack and play for crib was stained (yuck) and broken. Lights were very dim in the walkway surrounding hotel, almost made it feel a bit unsafe. We stayed in the courtyard/motel section, so the rooms may be better in the other buildings. So great amenities, bad room.

Pictures look good but not realistic. First room had mold all around the bath tub. Curtains were so old they were dry rotted. Room smelled horrible. Second room not much better. Place is run down. Would never go back.

Travelled with kids. Pools are nice. Breakfast was good. Good location. Rooms are run down. Kitchen ceiling was dirty. Walls are very thin making it hard to sleep. You can even hear people opening their sliding balcony doors very loudly in your room. Overall okay for the price, but I likely wouldn't stay here again.

This staff is AMAZING! Stanley at the front desk is the nicest, kindest and most patient man when dealing with many folks trying to check in. He treated us as though we were the only people staying there and took his time with us. Shalyn, a new manger is fantastic as well as Sam at the front desk. This is a GREAT location near the pier and walking distance to restaurants. Loved the pool that has a bar called the Blue Flipflop. Very cool setting, great music and drinks.

There was an oder in the air but they did try to cover it up with some kind of spray. Carpets in the halls were dirty. Our bathroom fan was broken (a service person did come and fix it), light in room was out, toilet paper holder was falling off the wall, one remote didn't work, no hooks to hang anything up. The view was perfect but I wish there was a way to open the window with a screen in place instead of propping the door open with a cooler. Not enough chairs at the pools. They were quick to give us more towels and toilet paper. One cleaning lady came into my room without knocking - luckily I had just got dressed!!! Breakfast is basic and the same every day. We had to walk a block to get it as there are several buildings spread over the property and ours was the farthest away from the breakfast building. Okay for one night only I would say.

Within walking distance to the Pier, shops, restaurants, adventure park and a grocery store. If not walkable you can take the trolley. Hotel is clean and staff is friendly. Complimentary hot breakfast daily to start your day. Includes 2 pools and a fire pit area. This area has much to offer. Enjoy your stay.

Sleep to the sound of ocean surf with great breezes Stanley @ Front Desk was very helpful trip planning before selection of this hotel. Dave (Night Porter?) was very helpful with after-hours needs (Towels, coffee, etc.) Sam (Front Desk was great at checkout)

We had a great time. Excellent check in staff and Judy at the Blue Flip Flop Pool was outstanding. Judy was friendly, professional, and gave great poolside service and made the day. Housekeeping staff was quick to respond and our room was very nice and clean. We definitely recommend!

We stopped here on way home from DR was not a planned stop and used points and was 11pm. I have to say we were so impressed by Steven at front desk he was so helpful and nice and went out of his way to help us. The hotel/room was cleanvery comfortable and parking areas well lit. Older facility but beautifully upgraded and maintained. The breakfast was amazingly and all staff we interacted with were great. Well done

I stay at this place every time I go to Florida. The location is number one - the hotel is great - clean, cozy and comfortable with a wonderful outside courtyard with fire pits and palm trees and a great swimming pool - and a one minute walk to the beach and the Cocoa Beach Pier. The epitome of relaxed Florida.

I stayed here in August with my two kids. We enjoyed our stay. They upgraded us at check in and we had a beach view with a kitchenette and small living room area. The hotel is older but my only complaint was that the door to the hotel stuck and we had to give an extra push to make sure it closed all the way. Hotel is close to the beach and an easy location to get around Cocoa Beach from. My kids loved the pool and spent more time in the pool than at the beach. We would stay here again.

Facilty was great with extra workers on staff for breakfast. Pool staff was good. Sam (at front desk) did a fantastic job in helping with future reservations, billing and discounts. This place is awesome for families.

This was our second stay at this Best Western. We love Best Western Hotels. We had an oceanfront room with wonderful ocean views. I actually tested positive while there and felt fortunate to be able to be able to sit out on the balcony during a lot of our stay. The staff was very understanding and maids made sure we had everything we needed because we didn't allow them in the room. How many hotels do you go to that give you a welcome bag with 2 bottles of water that say Welcome With your name on the bottle along with other treats and a card. It was fantastic! I highly recommend this hotel .

Great customer service. Even got a free room upgrade when we checked in. Paid extra for shuttle service and the drivers were fantastic and always there when they were supposed to be. Breakfast was served in the dining area and good quality food.

Great view and hot breakfast. Near everything you would ever need. Publix , Fish camp Restaurant, the Cocoa Beach Pieris nearby. The pool and Tiki bar is a lot of fun. There are grills for use and clean picnic tables

We was offered a upgrade to a oceanside balcony room and it was worth it. The view of the beach and ocean was great. The next morning Breakfast was wondering, served by a server of selection of items you wants that was offered. The room was clean and felt like the owner/managers care for their hotel. I can say this was the best stay my family & I ever had at a hotel. Much Thanks

we've stayed here several times, visiting family members. we drive 12 hrs and are very tired when we arrive. quick & simple sign-up and the room is always perfect. it's also nice to have hot breakfast foods ready in the mornings; not just sweet rolls, but eggs/sausage/pancakes/fruit.

Had stayed for a night in 2018 in preparation for a cruise, so when we planned to come back to Cocoa Beach we knew where we wanted to stay. Proximity to the Pier and staff made it our only choice. They did not disappoint. Jaime at the front desk was awesome!

What a shame !!!!! I would never recommend this hotel to anyone staying in cocoa beach. At 180$ a night for a king plus 8$ for self parking, what ?? First no one explain to us where was our room and you have 4 different buildings in the back of the lobby. The room was disgusting. Insonorisation horrible with hair on the bed. The AC was so loud it was worst than being on the plane and cockroache in the bathroom. Housekeeper knocking on our door at 9am, didn't understood one word of English when we had a late check out. Never ever again. I want my money back.

I love Bestwestern's team they never fail me. The entire team is polite and professional. On this stay in particular i received a ocean front upgrade. I simply asked if there were any upgrades available and with no hassle the gave me an ocean front view. The family and I really enjoyed our stay.

We enjoyed everything about our stay with the Best Western in Cocoa Beach. Everyone was professional, courteous and helpful. They always exceed our expectations. Our room was cleaned everyday. We also love the location right next to the beach.

The staff here make it worth the visit. I love coming here due to how nice the staff is and how well they respond to your needs. The location is awesome. You can walk to many restaurants, live music venues, and all the services you will need. The facility is older but well kept.

There is no justification for any hotel to charge guests to park. Period. It's a cash grab. Having said that, the property was adequate. Beds and linens are of higher quality. There is no tub in the motel section of the property and water pressure in the shower is weak. There is no easy chair of any kind, just two dining table-type (uncomfortable) chairs. There is no night light in the bathroom (why?) so you have to leave on the very bright light - even with the door left open only a crack, it's bright and impacts a good sleep. There is good quality coffee in the lobby at all times. Todd, the man who checked us in, was terrific. Decent, hot breakfast. If you need easy access to your vehicle (dogs or mobility issues) ask for a room in the motel building, not the highrise.

I can say, my daughter was followed by a deranged female into the building, and attempted to enter the elevator with her. This person had no right into the building, and because the building is not connected to the registration desk, there is no extra protection for the hotel guests. Be extra careful and keep your room door double-locked !!

We stayed here for one night b/4 a cruise and 3 nights after. I tried so hard to extend our stay but circumstances, on our end, didn't work out. BUT we booked a trip for February! The location is great; right on the beach, near the Cocoa Beach Pier and close to restaurants and stores. Our room was clean. ( Others, one family we talked to, said their room was not, - but who really knows). The Pool. The. Pool!! Warm, warm warm, clean and beautiful! I only went to one but I'm sure both were the same. The grounds are very well kept. The staff was friendly and helpful. I'm quite critical and never trust reviews and never give a positive review unless a place is worthy. Best Western Cocoa Beach is worthy. AND did I mention the open gas fire pits? Just beautiful! They keep the grounds well maintained. And pools and fires go to 10 PM. What a great stay we had. Can't wait to go back! Great breakfast too!

We stay often at this location as we come up for business. We bring the grandkids and we all love it! Everyone is friendly and the rooms are clean. Breakfast is good and fresh coffee. Heated pool is great and we can relax while kids swim and get a drink from the bar. Also location is perfect to walk to the beach, right by the pier.

This Hotel is very nice for the money! The location is perfect! Right next to the boardwalk and restaurants. The pools are very nice! The beach and views from the room is amazing! I would High recommend this hotel!

This Best Western continues to be a wonderful place to stay. The employees are doing a great job maintaining the property and providing good service to the guests. The breakfast hours of 6-10 every day are very accommodating and easy to remember. The internet access is consistently fast and reliable. The location is perfect for ocean views and beach access.

I made a reservation at this hotel for mid October of 2021 but because of an illness in the family this summer I had to cancel our entire fall Florida trip. So I cancelled the reservations for this hotel directly on the Best Western website around mid summer well in advance of the 24 hr notice they require to cancel without any charges however a few days after what would have been our check in date I received a bill on my credit card for the rooms I had reserved even though I cancelled them months earlier. I contacted Best Western customer service several times on their website to find out what the charge was for but never got a response. Finally after several weeks a customer service rep from the hotel called me and said the reason I was billed for the room was because I had only cancelled one of the two rooms that I had reserved but since I was a loyal Best Western customer for many years he offered a full refund anyways, like a good will gesture. Well this person was flat out lying because I have a copy of the cancellation form and it clearly shows I cancelled both rooms and have the proof in writing to back it up. After getting the refund on my credit card I received a follow up email from Best Western customer service saying that since I finally received a refund everything should be settled now and I should be happy with their assistance and the final outcome. Unfortunately I had to explain to this rep that no I was not happy because the hotel still tried to rip me off by billing me for a room that they knew I had cancelled and then tried to make it look like they were actually doing me a favor by giving me a refund. The Best Western rep wasn't at all interested in actually doing anything about the theft incident on my credit card and simply said she understood how this was a bad experience for me and would use it as a training opportunity for future customers. I was totally shocked by Best Westerns complacency regarding the entire incident so I asked what makes you so sure you will even have future customers if you dont even attempt to take care of your present customers. Unfortunately they dont get it and lost a customer because it!

Stayed for 4 nights in a king suite with kitchen. Pros: Breakfast crew was very friendly, accommodating and attentive! Variety of items were offered Awesome views and location Very close to the beach, within walking distance and had 3 access points Grounds to the hotels very well maintained and relaxing The pools and fire pits were great Room was clean and spacious Cons: Paying 8.00 extra for parking yet numerous other cars parked and went to the beach without paying. No paper towels, dish clothes or towels to wash the dishes we used. Yes we made do with what we had but it would have been better with an actual dish cloth. Doors don't seal that great so you can see light under the door and around it plus you can hear every noise outside your door. The king suite we had only had 2 very tall bar stools to sit on and for short people like myself, not very user friendly. A staff member brought me a chair from another room so I didn't have to just sit on the bed. Last but not least, the exhaust fan in the bathroom is so slow that it basically turns into a sauna while showering.

Best Wester hotel in Coco Beach had a great location to Cruise ports, and food venues, as well as the pier for meals and drinks. Although feel the hotel should have its own bus service for drop offs and pick up for cruises at Port Canaveral., not where one is dependent on outside companies, which do not provide enough vehicles on travel dates or guarantee pick up schedules. The return was from ship was excellent. The rooms were comfortable but needs to be updated and maybe painted. The area for breakfast was excellent, and would recommend the service staff, and front desk staff very helpful. And a secure parking area within the grounds would be just great, that has a locked gate., where security would be a plus.

Close to Port Canaveral and Cruse lines. Great view of Cocoa beach with a short walk for some fun in the waves or a stroll on the board walk. Several shops and restaurants are on board walk. You can shop, stop for a drink, or grab a delicious bite to eat.

Unfortunately, there were too many serious problems for me to recommend this Best Western. After reading the overwhelmingly positive reviews, we were extremely disappointed by our experience. Since I use both Google and Trip Advisor reviews to plan my stays, I always try and contribute a review so that others can benefit from my experience as well. This Cocoa Beach location is a complex of buildings, from drive up motel style rooms, to elevator buildings. We stayed in their oceanfront tower, in a corner mini suite. We splurged for this most expensive room because we haven't gone anywhere since the start of the pandemic, and we were celebrating our wedding anniversary. First, the good. Our view was spectacular, and this BW is in a perfect spot, a short walk to the Cocoa Beach Pier and restaurants. The ladies serving breakfast, (especially Gabrielle and Mora) were fast, considerate, and friendly. They go above and beyond to serve the hotel guests, and make everyone feel welcome. They were indeed the highlight of our visit at this hotel. Now, the bad. Before making our reservation, I called the front desk to ask some questions. I asked if they provided towels to use on the beach. The person I spoke with told me that I could use their pool towels on the beach. When we went to the pool, we saw that there was a serious shortage of towels. Unlike at most hotels, where they bring a large cart to fill up the towel supply, one day at the pool we saw staff bringing just a small handful of towels to the pool. At one of the pools, the towels are located on a shelf inside the Blue Flip Flop bar. When I went to take 4 towels for me and my husband to use on the beach, this older petite woman behind the bar (sorry that I didn't catch her name) said, “Do you need all of those towels?” When I told her what they were for, she told me that there was a shortage of towels, and that we were not permitted to use them for the beach. This hotel is in serious need of renovation. The furniture is very old, and the sofa and chair cushions no longer have any support. There were cleaning issues throughout, especially in the bathroom. I took a photo of the filth in the right outside corner of the tub, then cleaned it up so we wouldn't have to look at it for 8 days. Cleaning staff did not vacuum daily, and that should be the least that they do. We were sure they weren't, judging by the dirt we found on the floor, so we left a small salt packet on the floor one day, and sure enough, it was still there after they made up our room. Their lack of cleaning made me very nervous about standards for cleaning and disinfecting during the pandemic. Even the cheapest motels have toilet paper holders that work. I snapped a photo of this as well. I can't understand why they do not replace this rusty hunk of metal, separating from the wall, with both sides of this double roll holder broken, and not able to hold the rolls on. How can they rent any room, and especially their most expensive room in this condition? During our stay, I found a half dead roach on the floor below the second sink near the bathroom. I say half dead, because it looked dead, but when I went to pick it up to throw it away, it tried to scurry off. I didn't tell my husband, because I didn't want to alarm him, and ruin his stay. I was hoping that it was just one stray roach. Upon checkout, when Megan asked how our stay was, I told her there were some problems, and that I would detail them when I responded to the BW survey and wrote a review. But she asked for details, so I told her. My husband was using the restroom at the time, and I asked Megan not to mention the roach to him, because I didn't want him to know that we spent so much money on a room with roaches. But when he came back from the restroom and heard me detailing the other problems with the room, he told Megan that he saw a roach in the bathroom, but didn't tell me because he didn't want to alarm me. So now that I knew it was a bigger problem than just one lone roach, I was concerned about bringing roaches back home with us in our luggage. I would like to thank Megan, who was genuinely concerned about our experience, and after seeing my photos, asked me to email them to her, which I did later from the airport. Despite all of these issues, we did have a good time in Cocoa Beach. We couldn't have asked for better weather during this November stay, and we wouldn't hesitate to come back to this area for another visit. But for obvious reasons, we will never stay at this Best Western again, and would take pause when contemplating a stay at any other Best Western in the future.

Older well maintained hotel with different bldgs. Across from each other near the beach. Publix across the street and the hotel has a nice restaurant on site. Only complaint, hidden $8.00 parking fee.

I've stayed at this loc twice now so that should speak for itself. The front desk staff is extremely helpful. Covid restrictions have been lifted so I did have housekeeping clean my room. The room view of the ocean is spectacular. My only small complaint was that you are next door to a neighbor so on the balcony you do hear them if they are on theirs as well. People are not thoughtful so you do hear slamming doors but that's with any hotel. no fault of the Best Western. I will stay here again

We stayed at this hotel prior to our cruise the next day. It was clean and well maintained. The breakfast offered a nice variety and everyone was friendly. I will stay here again on our next trip to Cocoa Beach.

Rooms are very small. If you are on second floor you have to take your suitcase upstairs no elevator. Mold or something like it in bathroom. Great location. Next to Cocoa Beach pier. 2 pools. The person that checked us in really act like she cared about our needs.

We were coming back from a funeral and decided on a 2 night beach stay and happened upon this BW at Cocoa Beach. Our oceanfront room had such a nice balcony that we spent most of the first afternoon there, ordering pizza delivery! The sound of the waves was Heaven! The second day we hit the beach and rented 2 lounge chairs and an umbrella for $20 for all day! What a deal! We started our days with the free breakfast and it was delish! The staff were very friendly and made sure we were happy and full! We have decided this is the beach and hotel for us! Perfect location and live the fact our room was real oceanfront!

This hotel has the best views! We stayed in the junior suite, corner room, nice size balcony with an unobstructed view of the entire east coast, including the pier. Maybe 20 yards from the beach tops, such a plus. Parking right outside the lobby door. Huge windows in the living area. Plenty of full size towels available. You can walk to the pier from the beach! We'll be back. Love the hotel, love Cocoa Beach!

I have started making pretty regular surf trips to the east coast of Florida and this is certainly one of the better hotels in their price range. This was my second stay at this location and, now that it is off season, my boyfriend and I immediately noticed that they have done some annual cleaning and the place looked noticeably better than a few months ago. Showers by the pool need maintenance, one was not working at all the other had almost no pressure but we didn't have any real complaints with the facilities.

I really shouldn't write this review because everyone will book here and we may not get a room the next time we stay! This is a gem! First off, upon check in ( way early I might add) Stanley treated us like absolute Royalty. He was professional, polite and had a great sense of humor. He ensures no questions were left unanswered. There are several buildings to the hotel located on two different streets. Stanley actually came from around the desk, walked us out doors and pointed out the appropriate building and the driveway to enter. The room was extremely clean and tidy. All the stuff worked as it should. This property is like 400:yards from the beach, with its own little wooden walk way. Once on the beach you are no more than 200 yards from the pier., which we at lunch on! Did I mention the price was very reasonable? It was. But, we are Best Western members. The hotel is close to a Publix market ( like Vons, Safeway, Harris Teeter etc), and tons of eateries. The breakfast was not memorable, but it was not a sack with a frozen burrito in it and it got us going. The breakfast staff did a very good job. If you are needing a place to flop before your cruise or stay a couple days after to soak up the sun, give this place a shot.

My husband and I stayed there recently for the weekend. My major disappointment was that I left behind my electric heated dry eye mask in a black box by wizard research laboratories on the night table and was unable to recover it. After I unpack the following day and realize that it was missing called the Hotel immediately at 7:12 a.m. I spoke to Sam at The front Desk Who explained that the room had not been cleaned as of yet and no one else had checked into the room so she would send an email to followup with the cleaning staff as soon as they came in to work at 8 a.m. I told her I was concern because I had noticed that after people checked out of their rooms the doors are left opened by the cleaning staff and anyone could just walk in. Since I had not heard from her I called again at 11:20 a.m. and she still didn't have an answer for me. At 2:11 PM she called me to tell me that she had not realize that the cleaning staff leaves early and she has no answer for me so therefore would send another email for the following day. Since I had not heard from her I called her again the following day at 11:17 AM and she told me that my mask was not found. I was very disappointed to hear that because I was pretty sure that I left it on the night table and thought that they would return it to me. I don't understand why someone in the front Desk just couldn't go to the room and check briefly when I first called. I usually do a thorough check when checking out of a room but because the box was black I perhaps did not see it on the night table. I know that I left It on the night table because I used it the night before and placed it on the night table. It could not disappear so I believe that someone took it.

Reserved oceanfront room with balcony as suggested by cruise planner, upon arrival at 2am was given a balcony room overlooking pool, no offer to help resolve, just a "sorry". Very disapointed! I had previously booked with another hotel but cancelled immediately after I spoke with Best Western and was offered a Winter Rate that was only $20.00 more for the same type of room and because my cruise planner highly recommended Best Western, I agreed to it. This was after she offered 4 other prices that just couldn't beat the other hotel. Then she found this great winter rate. So disappointed, as is my cruise planner!

Very polite and professional all the staff . Fresh banana bread baked seems just for us. Everyone make us feel special. We feel very safe with all the COVID precautions taken. Very close to the beach. Quiet time of the year to travel.

Our check in was quick, in addition to us arriving before check in. Samantha at the front desk was so pleasant and helpful. Breakfast was nice as were the ladies serving us. Clean rooms, ours was a little dated, but as long as it's clean I don't mind. Only about 1 block to the beach, which was awesome! Definitely recommend staying here.

Had a great Tim staying on the beach room looking over the ocean from are 3rd floor room great clean building,rooms and employees also enjoyed hanging out at the and having a few drinks at the pool bar we also enjoyed the breakfast and the staff serving along with the employees at the front desk planning the next trip to cocoa beach Best Western. Me and my wife really enjoyed it

Gentleman that checked us in at 2am-230am was outstanding, and recognized my elite member status, but went down here from there; around 11am - when the next desk staff tried to kick me out and charge me extra. reservation was stated until Sunday at noon (as gentleman that checked us in, stated that it would be no problem for late check out, and would not be charged extra. the morning desk staff, stated that i was only there until same morning and to check out at 11am, no mentioning of the agreement/reservation i made, almost 9 hours earlier. why would i drive over 3 hours to stay at the beach for 9 hours? the gentleman gave us a price of $250+ until Sunday as stated above, and the morning desk staff, said oh no, its $179 a night, plus parking. These prices was never mentioned, when we checked in. I have a heart condition, and this did not help my blood pressure; so we abruptly gathered our things and checked out. I have never had issues like this, at this location before; and with morning desk staff like that; i will mostly not return to this location. my family loves Cocoa beach; but their are other beaches out there on each coast.

I spent one night here prior to a cruise in August 2021. Very nice clean grounds and comfortable rooms. We had a balcony overlooking the beach and it was very nice. The pier is a short walk from the property along with souvenir shopping. Parking was readily available.

Hotel was in the perfect location, near the pier and the beach was beautiful At the entrance of the beach there were chairs, umbrellas, surf boards and boogie boards to rent. Also, surfing lessons! The hotel room was very clean, lots of towels, shower worked well. The staff was very helpful, especially the front desk. The restaurant had live music and the food was terrific. The hotel serves a free breakfast and again the staff serving breakfast were amazing! One of the best stays on the beach I have had.

My family and I recently stayed here on a visit to Cocoa Beach. I can't say enough nice things about it. It is in a FANTASTIC location. Very close to the beach and restaurants. The staff were all very nice as well. The young man that checked me in was very friendly. The cleaning lady was also very pleasant. We had our dog with us so we declined daily cleaning - but she was always happy to check with us to see if we needed any supplies. The rooms are older but very clean and everything worked. It had a larger refrigerator, a microwave and the best hotel air conditioner I have ever had! We were able to park right outside of our room - it made it very convenient to get to our car - and to unload and load. It was generally quiet - there was a little foot traffic outside because it is so near the beach but nothing that bothered us. We would definitely stay here again. Great place to stay with a pet!

Excellent location, front desk staff was excellent, helpful and very kind! Free breakfast with many options and to go if wanted. The View of the ocean was amazing especially for the price!!! Love, love, love!!!

The front desk when we check in was not helpfull much super short . Felt like we are bothering him with our question. We asked for crib for our baby we called ahead of time before arrival nothing really happen even after check in the we kept calling through the day nothing happen we only got a crib till later at night. The cleaning of the room was very poor washroom and balcony were filthy the kitchen too.that was very bad experience.. The fridge in the room was filthy and not working we had a baby and that was not helpfull for us at all The air conditioning was so loud the baby had hard time sleeping and same for us. The only positive on the stay is the breakfast the ladies that worked there are amazing they took good care of us . For the rest I don t recommand booking this hotel front desk doesn t care much about you and the room are nkt cleab properly plus the air conditionning is so louad

Lots of great fun great amenity's staff was very helpful would stay here again, easy to find things to do and places to go, very close to restaurants and stores, walking distance to beach access, easy to watch launches from Cape Canaveral.

I called and spoke with Samantha about booking weekend stay.I was very impressed with the nice personality Samantha had.We checked in and Samantha was working at check in.I observe things,was thinking how good she deals with people.Samantha made this get away very pleasant.Thank you Samantha for being nice and pleasant.

The staff is super sweet and amazing! The location is perfect no matter what building your room is in, because it's so close to the beach! There's 2 pools!! Breakfast is very nice as well!! Everyone works really hard to make the experience memorable!

Started off with the front desk and Stanley was to much help. Very friendly and helpful. Room was clean and exactly what we were looking for. Beautiful view of the beach and ocean. Central to walking to near restaurants and shops. Breakfast and coffee was good and the fitness center had a good amount of equipment. Would come back again!

We came in from NJ for our family vacation and had an extra family member with us. We explained to Todd our situation and he immediately accommodated us with a larger room (suite). I want Todd to know that suite changed our entire vacation. Having a larger room that overlooked the beach completely increased our happiness factor! You didn't have to do that, Todd, but you did, and my family and I are very thankful for it. And you did it with a friendly disposition. Thank you again, sir.

We really enjoyed our 5 night stay as always! Our room was clean and comfortable. Also the pool and beach were well maintained! Special shout out to Mr. Stanley at the front desk! We will come back again!

Steven the night auditor, Megan the morning shift gal and Jamie the General Manager went above and beyond. I've never been treated so good anywhere. We will be coming here for our future vacations. This best western is over the top! Awesome staff, great breakfast, beautiful rooms and views! The pool area is beautiful and big. My family loved it!! We really enjoyed ourselves. Thank you for everything!! I even got a member rewards gift bag with a personalized water bottle with my name on the label, and snacks, with a card. That made my day!!

We were pleasantly surprised by this hotel! Our building didn't look very fancy from the outside. Inside, the room was large, clean and updated nicely! The location is great! It's on the beach, in walking distance to local restaurants and the pier. The breakfast was perfect for my family of 5. The pool and pool bar are a nice place to unwind after a long day at the beach.

Pool was clean with beautiful landscaping. Continental breakfast was delicious with good variety. Staff was friendly and made suggestions of activities and restaurants in the area. Convenient location next to cocoa beach pier and beach access

Came to Cocoa Beach for a softball tournament. Great staff, value and plenty to do with the kids. Staff was great and the close proximity to the beach was awesome! We will definitely stay here again next time we travel to FL

Would I stay here again? Absolutely. Yes, the property is outdated for the most part. Eventually it will be torn down and something new built. Keep in mind though, it is clean and well maintained. Our room was spotless. You're a block or less from the beach, you'd think you might find some stray specs of sand but nothing. When you look around at the rest of the hotel/motel selection in that area of Cocoa Beach, you're going to find a hit or mostly miss experience. Yes, you can pay more for a high tier hotel chain. That higher cost room won't be any cleaner and definitely won't have a more understanding, friendly or accommodating staff.

We cannot say more nice things about the staff of this hotel. Each person we dealt with from checkin to breakfast the housekeeping was just wonderful! The hot breakfast each morning rotated and was delicious and the personal touch of the staff made such a difference! The amenities were clean and as advertised

This hotel was so very close to the beach and had a very clean pool if that's your thing! Stanley gave us first class service amd was incredibly accommodating. I highly recommend this property for couples, families or business.

Stayed in the Tower Building overlooking the ocean. The room looked like it was in need of renovations, the carpet was dirty, the AC made our clothes feel damp, the fridge kept our food cold, but froze up when on high.

We had a great time, the room was nice and the view was awesome. Stanley helped us out at the front desk and even gave us a welcome back goodie bag. Mister Stanley is one the reasons we have returned back to this hotel he is the king of customer service.We want to give a big Thank you to the entire staff of ladies who cook and serve breakfast your awesome.

My family and I enjoy our time here, from the lobby to the room everything was cleaned and organized. Guests Service was exceptional. We recommend this place and would love to see Megan on the Employee of the Month board next time we visit, she did amazing !

First time here. Fast check-in. Clean room. Adequate parking. Nice pool area with BAR!! Walk to the beach in 2 minutes. Was able to rent umbrella and 2 cars for $20 right on the beach. Highly recommend. Received a discount for Military / Govt.

Hotel gets 4 stars for its outstanding hospitality at checkin and for the morning free breakfast. The women that run the breakfast buffet always greet you each morning with a cheery smile & go out of their way to make sure all your needs are met. The rooms are average, and walls are thin but for the price & location really can't complain. Do they need upgrades yes, could they improve the quality of their bath towels & pillows yes. But overall the hotel met our needs. They did miss cleaning our room one day but management was on top of it the next day.

We stayed at the Best Western in Cocoa Beach last week and loved it. They have different buildings but we stayed in one of the ocean front rooms with private balcony overlooking the ocean. It was perfect. From the minute we arrived until the minute we left, we couldn't have been more satisfied. The man at the front desk was so helpful and friendly when we checked in. Our room was clean and had everything we needed including plenty of outlets and USB ports which is a problem in some other hotels especially if you have a CPAP machine and need to plug it up beside bed. The internet service was great. There was a nice cold refrigerator and plenty of closet and drawer space. They had free breakfast in one of the other buildings every morning. It was tasty and the staff was so nice. Check out was a breeze also even though we hated to leave. This was a great hotel and we will definitely be staying there again when we return to Cocoa Beach.

Very clean, convenient to everything and professional staff. I'm very impressed at Best Western's ability to keep the rooms and property so clean and inviting with the amount of guests that frequent here. The beach is beautiful and the hotel is conveniently located. You guys are doing a great job. We will definitely see you next year! If you're looking for lodging at Cocoa Beach, this is the place! Great prices, nice rooms and hard working employees! Thanks for all you do for your guests.

The area and hotel was just great - felt safe and everything was convenient for our family. Definitely would stay again- clean and great service! This was my grandson's first trip to Cocoa Beach and he loved the walkway down to the ocean from our room.

I have stayed at this hotel many times in the past. The location is great next to the Cocoa Beach Pier with the Tower Building right on the beach. But the hotel needs a renovation bad. The reception area has old historic pictures and display of the Space Shuttle program. This program has been scrapped and now is history. Currently there is a resurge in the space program through Space X that would be more appropriate up to date décor for the reception area. The furniture in the room along with the beds and carpet are old and need to be replaced. My room had no USB connection ports. I talked to the front desk and was told the ports were in the lamps. but like I said these were old lamps, like the furniture and beds, with no USB ports. The staff is great. I was recognized by many of the employees and made me feel welcomed back. I like to see the longevity of the employees working at this hotel from the front desk, breakfast staff, cleaning staff etc. I had a complaint about my room not being cleaned and was taken care of by the front desk lady that recognized me as a past guest. She was great and made my unpleasant situation a good one. I will go back to this hotel in Cocoa Beach and hopefully it will be renovated and updated. Great location in Cocoa Beach.

Nice hotel in a great location. Meghan at the front desk was very friendly and efficient and was able to provide us with an early check in after a long red eye flight. We had a nice clean room in the beach tower with amazing ocean/beach views. The housekeeping staff on the 3rd floor went out of there way to ensure we had everything we needed during our stay. The complementary breakfast was good with a variety of options (eggs, potatoes, sausage patty, French/toast, yogurt, hard boiled eggs, cereal, various juices and coffee). All the staff members we encountered during our stay were warm and welcoming. We had an amazing vacation and would highly recommend this hotel.

From the time we checked in it was outstanding. Excellent service with a smile. The room was great, breakfast was outstanding. The beach was right behind us with a fantastic view from the 8th floor. Pool was right across the parking lot. The pool has the Blue Flip Flop bar and they play great music that isn't loud and annoying. Parking was not a problem at all. Staff were very friendly. Daily cleaning service.

The location was very good. Beach access was close by and with in easy driving distance to restaurants and shops. The room itself has a few issues. The door of our room and lot of the others in the building we stayed in were hard to shut completely. Housekeeping didn't close the door completely after cleaning once and we had to be super vigilant when we came and went. Secondly, the air circulation in the room was none existant. The person nearest the a/c unit would be freezing and 10 feet away, it would be muggy and hot. We had 2 small travel fans with us that made it a little more comfortable. The TV picture was dark and DirecTV service spotty. Not that we watched a lot of TV, but our toddler granddaughter liked to watch it when she came by from her room. I have no clue on the breakfast because it was in another building across the street and felt like it was too much trouble to get too. The pool could have been better maintained, however I feel like it was more due to poorly supervised children, than neglect due to the hotel maintenance.

Go some else, to much money, Man at front desk is a scammer, No towels twice at pool side, Lumpy Old Bed, Found room shower dirty looking, TV remote sucks! Charged us $20 per night more for ocean view we already reserved, 3 nights was $800 Final bill,. Please go else where,

Rooms were clean and bed was ok. It was right off the beach which was nice and convenient. Fish camp next door with discount for guests, forgot that first day. Pool was fair. They have fire pits which were very nice in evening

We were here for 3 nights and we did like the view overlooking the beach. It is walking distance to the pier and we did take advantage of that. The only thing I was disappointed with was that they have directTV and of course when the rain came you couldn't watch TV so anyone with kids, beware of that issue. Would we stay again, maybe.

Great place to stay. Beach is right out your door. Great location and great staff. Breakfast, fitness room, many options to go see like the Port, Merritt Island, Cocoa, quick drive to Orlando (40min.) Several places to eat bars, events and things for the kids. Cocoa Beach pier is around the corner and greqat place to visit. Highly recommended.

It was definitely not the cleanest place I have stayed and I was very disappointed at not being able to obtain late check out. Many employees did not speak much English but they were all friendly and most tried very hard to be helpful.

We booked at the last minute as we were passing thru the area and not only did we get a free upgrade but were recognized with a check in gift for our membership! Didn't expect that with only a two hour window from reservation to check in! We will most likely be back if we come this way again

Overall experience during our short stay was great. From the moment we checked in until our check out. Service at the front desk agent upon arrival, breakfast attendants, and housekeepers we interacted with prior to checking out. Rooms were great with the ocean view. Higher floor the better.

I'm so happy I came to this hotel with a great bunch of people. We had a huge group of people and the hotel was amazing. The views from the tower are perfect. All staff was great. Only issue was plumbing and they were very prompt about it. I will be back next May for sure.

I stayed at the Best Western Cocoa Beach from Wednesday to Sunday for the BBW spring break 2021 event! Best stay I've had on a vacation!! Great staff, helpful, and kind! So close to everything you need! The pier was amazing and a few feet from my room!!! I will definitely return!!

I just attended my 5th BBW Bash at this hotel. The hotel is fantastic and clean and offers everything you could need in a hotel. I've stayed in all 3 buildings and will be back again next year! -Tiffany

I'm from NYC and I can say this is one of the cleanest, most polite and friendly hotel. Anything you need they had it for you. They are willing to work with you and help you out as much as possible to accommodate any issue you may have. I will definitely be staying here again in the near future.

What an amazing hotel. Friendly staff , comfy beds and the views lord the views ! I came this previous weekend with a few friends to attend a annual event, and I couldn't have been more pleased ! I can not wait for my next visit! Thank you BRST WESTERN !!

Property is conveniently located. Walking distance to beach (avoid $20 parking at Pier). Walking distance to eatery's and such. Prepare for a noisy experience which generally stays within acceptable limits(except I encountered a noisy guest who only cared about themselves). Safe travels/travails!

We just returned today from our stay at BW Cocoa Beach. From the moment we arrived, the front desk ladies were so very helpful & accommodating. Our room was not quite ready & they offered to securely store my insulin so it would not be left in the hot car. The room was exactly as described and very clean. Our view was fantastic! We enjoyed sitting on the balcony & watching the cruise ship & other container cargo container ships sitting out in the ocean. All areas of the hotel were very clean. The cleaning staff were so friendly. Hot breakfast was very good- different options each day. Thank you for a great stay!

Got a room to watch a rocket launch. Lobby and property were clean. Pool area was clean. My stay was overall a great experience and will definitely go back again next time I need a mini getaway. Hot breakfast is back, but to go.

The third floor on this ocean front was actually the ground floor. Ocean was mostly blocked by bushes. The bed was less than a queen size and very old and very uncomfortable. One scratchy blanket per bed was inadequate. No central air conditioning. Never going back.

Great location. Breakfast service was very good , considering the Covid19. Had eggs and sausage and more. Two pools , one with a bar, very nice. Beach front, great beach. Near the Cocoa Beach Pier. Easy check in and out. Room was very clean.

I stayed here five days and never again. This real is a motel. I was not impressed. The first room we checked in was old. It really should be gutted and rebuilt. The phone didn't work. It had cobwebs coming down from the ceiling. Then, next door, there was a dog that barked incessantly. I complained, and was switched to another room when one came available. It was newer and everything worked, but there were roaches. Also, on the bathroom door was this giant hair ball hanging. I thought it was a spider. Housekeeping was sporadic. For the life of me, I can't understand why this hotel is rated so highly, except it in a decent location by the beach and you can walk to shops and restaurants. Also I should mention there is a $5 car parking fee not disclosed anywhere in the policies. It's a surprise when you check out. I couldn't wait to leave and have had to take precautions not to bring roaches back home. Gross!

Overall, it was a very good experience at the Best Western Cocoa Beach Hotel & Suites. There were various stores and restaurants within walking distance. The beach is easily accessible, and there is plenty of parking available. The set-up for breakfast was quick, and the food was tasty. The front desk staff was very helpful. We would definitely stay there again!

The hotel was clean and free of bugs. Breakfast had many choices. The breakfast was really good. Employees were all nice & if you needed anything they delivered right to your door. The only thing I didn't like was that the breakfast was in a different part of BW(there is 4 parts to BW)Had to walk a little way to get breakfast. We didn't use the pool at all, but it looked very nice. Did use the laundry room, good washers and dryers. Was right by the Pier which is the most popular place at the beach.

Loved the fact our room faced the ocean and it wasn't super expensive! Wish the Internet would have worked out on the Balcony so I could sit and relax w/ Ipad. Also wish there were better chairs on balcony. BW please change your disinfectant to either an odorless or more pleasant smell as it was awful.

If you are going to Cocoa Beach, this is the perfect spot! Walkable to restaurants, stores, and the pier. Right on the beach! The pool was great with awesome frozen drinks for sale! The fire pit area was great with beautiful landscaping on the whole grounds. Breakfast was perfect!

A platinum member, i was asked to move to a room too small for my family because they had given my suite away.. I extended my stay prior to my arrival and checked on it upon arrival and was assured i would not be moved. The rate was extremely high and I am still waiting on my bill. They made no attempt at resolving this issue, simply told me to vacate my suite. I'll never stay again

Had an awesome bartender Jenn! The one thing that didn't make sense was the line of people waiting to get in when there were open tables and spots at the bar. Really didn't seem like the business was into accommodating people or making money.

This hotel has more than one building so call to confirm your room details-only one building is oceanfront and only upper floors have a beach view.We booked ocean view and called to change to oceanfront with balcony. Loved the room and easy beach access.Nice fire pits and poolside bar with music.Very clean but pillows were lumpy,only 3 drawers in the room, no in-room safe.Lots of dining and shopping in walking distance. Jared and Tiffany provided exceptional customer service and housekeeping was always nearby to provide clean towels. Wonderful getaway from the cold northeast weather.

This hotel was exceptional. Found through a locals recommendation through social media. This location to the beach was outstanding, walking distance to restaurants, heated pools. Quick service for extra towels when we needed it. Our room was in a great location at the complex. Better than anticipated. Very happy.

We stayed hear as part of a complimentary stay for a timeshare presentation. Favorite part was walking distance to the beach. Every staff encounter we had was great, and the hotel was clean, especially considering the age of the building, and dated furnishings. The room was very spacious, but I was a little confused at the kitchenette. Although large and has cabinets and some dishes, It is only for reheating food. There isn't a cook top or oven. So if someone wanted to save money by preparing their own meals, you would be limited to cereal, sandwiches and frozen dinners.

We have stayed at this hotel several times before. This time there was a little snafu with our room- not the one we thought we had booked. The manager went out of his way to get us the room we wanted (even though it was quite busy) and check on us to make sure our stay was a good one. We love the location and amenities. Couldn't have been better!

This place deserves a review. Because while it's old (I believe the oldest building dates to the 1960s and most are probably from the 1980s), I get the sense that that they are really trying. And they have done quite a bit of updates/renovations over the last ten years, it appears. We got a good rate for an oceanfront room (about $200).....no resort fee. Reviewers complain about the area being sketchy but we didn't see anything like that. Our stay started poorly when we arrived at 6:00 and our room still wasn't ready. The front desk lady wasn't apologetic....just said that it will be ready when they're done cleaning it. BUT she did give us our parking pass and we changed into swim clothes in the lobby restroom.....then off to the pool. It was VERY warm and seemed clean....really enjoyed it. I had a feeling that she wasn't going to text us when the room was ready, so we called the front desk at 7:00, and sure enough it was now ready. We stayed ocean front in the tall tower building. Our room was on the third floor.....for some reason there is no second floor, so we were actually on the second floor. Which means we could only partly see over the trees, bushes, etc. to the ocean. But I didn't mind that because it was actually kind of nice sitting surrounded by the greenery and still seeing some of the beach/ocean. Two good queen beds and a pull out couch (the mattress was terrible and stained with pee). They had said we could have a cot when we reserved, but we had to ask again for it after we got to the room. They did bring one up and it wasn't too bad. The couch cushion had some food stuck to it in one spot....we are not too picky but the cleaning could obviously be a bit better. Our balcony was awesome. The shower, two TVs, AC and WiFi were all good. We had a microwave, fridge and in-room coffee. It was pretty quiet overall. The elevators in our building were good. For breakfast, they were serving in styrofoam in another building, and it wasn't bad at all. We loaded up and ate in our room. This is a big property....at least five buildings. Two pools, a nice fire pit area with lots of grass, and plenty of parking. You do have to do a bit of walking to get around, but it's not bad. We ate dinner at the restaurant which is kind of attached to the lobby, and it was excellent. The staff was all pretty friendly. What made me bump this up from a three bubble to a four is that they gave us a very late checkout due to us getting into the room so late our first day. This was very helpful to us. If they did some deep cleaning and further renovations, this could be a five bubble place. I liked it and can definitely say we would stay here again.

Very clean property and more than helpfull front desk both on arrival and checkout. Good location close to many restaurants and nice beach area. Plent to do for couples or families. Could use more king beds on the Oceanfront rooms, beds called a queen but more like a double.

Convenient location to beach with large number rooms reasonably priced, with excellent breakfas,t with large number hot and cold items. Grounds in very good shape. Extra charge for rooms with beach view

What a great experience at the Best Western Cocoa Beach. After a nightmarish shortened stay down the road at the Beachside Inn, I had an opposite experience here. The staff was fabulous and accommodating. They upgraded me to a King Suite bc the AC was broken in my basic king room. The room was huge and spotless. Jared, the manager, was kind and professional. Dan was also very helpful. The hot breakfast was great and served by masked staff. Even the housekeeping staff was great. Stanley, the other manager, was awesome when I asked to extend my stay 1 day. Great location 1/2 block from the beach. Awesome heated pool. GREAT deal at a top notch chain hotel that clearly takes pride in their business. Would 100% come back here and urge you to do the same!

We spent a night here last week and it was just an average stay. The hotel itself is dated, there's just no way around it. We upgraded to the sea view suite and it was a small step above the room that we upgraded from. Stanley at the front desk was excellent. We'll look elsewhere for our next stay in the area. Price was ok.

Check in was less than par. I paid $180 for a roadside motel. Seems like it's the local hang out for partiers. Not family friendly and way too expensive for an extra small motel room. My room was sold twice (keys given) and a woman come in while my husband was using the restroom. Was locked out when we came back from the pool and had to walk a block, wet and barefoot (no pool towels) to get new keys. Desk clerk did not apologize and was rude.

Excellent location right on the beach, great customer service, rooms are clean with enough towels and comfortable beds, pool are is great and the lady in the tiki bar was vey nice, breakfast was good, We really enjoyed our stay

We had Friends come in from Indiana and they wanted to stay beach side so we planned a trip . Looking at last of prices from the hotels online I called to speak to them Todd was very professional and I let him know why we were renting the room and we would like oceanfront if possible. He accommodated our request and was able to get us the best rate. We enjoyed the private beach access and the poolside fire pits our kids enjoyed the pool. The next morning I walked to dunkin dounuts to grab some dounuts and couldn't seem to get back into the room with my key due to me demagnetizing my room key on my phone at 6:10am I had to walk to the office and Steve greeted me and was very helpful and humbling taken in the consideration it was early morning. I will definitely come back here to enjoy this with my family and friends anytime I'm looking for a place to stay and enjoy a weekend away. Thank you Steve and Todd for the excellent customer service and that is the reason I will come again. With so many hotels in the area this would be my top choice not to confuse this with expense because that could not place a dollar amount on the great customer service I experienced at this hotel.

Why we love Best Western oceanfront. The location is Amazing. We stayed in the tower and partial ocean view and it has amazing views. You have big balconies, microwave and fridge in room. Close to the boardwalk for beach access and the pool is right there. Free hot breakfast each morning. You can walk to the Cocoa Beach Pier for dining and drinks. Publix is right across the street. BW has this new courtyard area with 2 huge stone firepits that they light up in the evening. Perfect for cool night in Jan. Love the Old Florida charm of this area. Easy to get around and reasonable and fantastic seafood. Love seeing the cruise ships too.47 minutes from MCO airport and you only have 2 tolls you can pay cash. It was so nice to getaway for a few days. We always stay before our cruises here , but that is not happening this year so we just decided to have some beach time. Both Disney ships docked out in front of our hotel. Love seeing them. We plan to be back before our cruise Jan 2022.

We stayed in the tower building with a full fridge, stove, and microwave. We were upgraded to a beachview room. Love this hotel. We could see the pool and beach from our balcony. We loved having the kitchen so we could make food for the kids throughout as they eat 7 meals a day. We stayed during Covid. They still had an amazing breakfast. Food was packed in to go containers. You could eat socially distanced in the room or take food elsewhere. Rooms were very clean. Staff was very friendly. Pools were great, very warm.

I decided to give Best Western a try because they were offering $25 gift certs for each night stayed. It's almost not worth it. I arrived at this location and was "upgraded" to a suite without me asking for it. It was a joke. Instead of a water view, the "upgrade" had the view of a parking lot and another hotel. For this price, I should have opted for the other hotel.

We have stayed here more than once and always have a wonderful time. The oceanfront rooms are nice an a very short walk onto the beach. Hot breakfast is above and beyond and all employees are very friendly. Food and shopping is within walking distance. If I could, I would go back again tomorrow.

Spur of the moment decided to stop here, ending a 5 week road trip ! I had stayed here many years ago in Cocoa Beach, and remembered the location. With a balcony room overlooking a lovely beach, it was peaceful and relaxing,,,, just what I needed. Everything was clean and well maintained ~ Walk to get breakfast was a bit long, (would be tough if raining) but great weather made it nice. Def recommend for the price !

we have visited this hotel many times, The staff are very efficient and helpful and the amazing view of the ocean from balcony is so worth it. Being able to walk to beach right from hotel room is another huge plus. They recently opened the breakfast room with safety restrictions and we were so impressed.Wish we could of stayed longer

My wife and I totally enjoyed our stay at the Best Western on Cocoa Beach. The staff and amenities were exceptional. We were greeted with a friendly staff and our room was very clean and comfortable. We had a private balcony with a great view. I will definitely stay here every time I go back to Cocoa Beach.

The staff really went out of their way to make our stay terrific. Todd at the front desk was able to accommodate a special room request and best of all he was so nice! The views from our room of the beach are fantastic. The rooms are clean. The buildings are older but well maintained. It's a great place!

We were in the 'tower' building with a balcony overlooking the beach. Room was very clean. Beds and furniture very comfortable. Room quiet enough so we could hear the surf from our room. Parking was good, lots of places to eat within very short drive and a couple are just a block or so away. Would recommend without a doubt - ask for a room in the tower on an upper floor on the beach side. Costs a little more but still good rates and I think a value for the quality you get.

Nice hotel but parking lot noisy at night with people fighting. Liked · The room was very nice and spacious! Living room, kitchen and bedroom all separated. Very comfortable setting. Breakfast was very good also! All in all a very nice place and would stay there again in the future. Disliked · It was nice to have a spacious balcony, but overlooking the pool and the parking lot was pretty boring. Plus, late at night we heard couples arguing in the parking lot for many hours. Woke us up in the middle of the night. Probably returning from the beach all tanked up and causing a ruckus. Should have some security out there to stop that nonsense when people are trying to sleep. I was minutes away from calling the main desk to complain but my wife talked me out if it. Also, we had the cleaning people just walk right into our room because there was no "do not disturb" sign available on our front door.

killer views from your private balacony,a hot breakfas with scrambled eggs, sausage,pancakes, toast, oatmeal, bagels cereal and fruit, friendly and helpful staff, pool bar, perfect place to rewind and enjoy the great ocean views.

Close to Cocoa Beach Pier. Very large property. Stayed in a room in the oceanfront tower. Beach area in front of hotel is clean. Nice pool area with a bar open on weekends. Bartender very friendly. Great hotel for couples or families.

We stayed in the oceanfront tower. So relaxing sitting on the balcony. Worth the price. The room was spacious and comfortable as well as very clean. Being so close to the sand and surf made this a truly wonderful experience.

Had an awesome time this past weekend with family! Room location was perfect overlooking the ocean! Housekeeping provided all the necessary items for my family and guests and kept the room so nicely kept! They had no issue giving us extra towels and sheets.

Yes I said resort. They have different types of rooms available. From the towers to small bungalow type rooms. With kitchenettes. The staff are very nice. Rooms are super clean and spacious. We stayed in the towers. Directly by the beach board walk, across from the pier. Beaches were lovely. Not crowded. There is a gentleman that rents lounge chairs, umbrellas and cabannas. Surf boards etc. Super nice guy. This is a basic, got everything you need type place. Its not fancy, but its very clean and the beds are heavenly. If your planning a stay in Cocoa Beach, check this out.

Everyone was exceptionally nice and friendly. It is a great atmosphere everything is clean and smells great. Updated rooms and the beds were very comfortable. The breakfast was fast and everything tasted great. Right next to the pier. We can't wait to go back

It was a very enjoyable place, close to amenities and the beach. We got a balcony over looking ocean. It was peaceful. The rooms were decent and breakfast was good. Staff was welcoming. I would recommend.

Great stay with friendly staff. Very easy access to the beach. Nice rooms! Received much more than expected for the stay. Morning coffee is very good ( We are picky) Anything needed was promptly handled with a smile

When booking this particular BW hotel, I had incorrectly assumed this property was nothing more than a simple place to lay my head after a long day of traveling for business; I was quite wrong. From the moment you drive up to the portico-entrance to the main lobby, there is a uniqueness to this hotel. The entrance is large, covered and inviting (remember, Florida is known for it's daily summer thunderstorms as well as it's endless sunshine. When checking-in during the summer months, it is common to get caught in a downpour; such is not a concern at this hotel.) The lobby is spacious and inviting as well sporting a half-circular staircase at one side of this lobby, leading indirectly up to it's "Presidential Suite" on the second floor. The pool area is even larger, and surrounded on three sides by the structure of the hotel so as to shelter guests on the main-socializing area of the hotel from the noise pollution of Interstate-75. In addition, the pool deck area has plenty of chaise lounges, space (you can't have enough of that in these days of CoVid-19) a whirlpool and four gazebos to provide guests with shade to eat/drink and be merry while relaxing outside in this spacious outdoor environment. They even provide a direct-link phone to the sportsbar/grill on-property so guests enjoying the pool area don't have to dry off, get covered up and wear shoes into the building just to grab a bite while outside and enjoying everything this hotel's pool-area has to offer! The staff is friendly, polite and professional whether it is the front desk personnel or the domestic staff and they were always willing to engage you as a guest as well as ask if there was anything they could do to make your stay more pleasurable. This is something most mid-priced hotel chains seem to forget these days, but not BW or in specific, this BW franchise. We shall DEFINITELY be retuning to this hotel in the future when business dictates we stay out overnight or longer!

We had the hotel booked with many rooms for our supposed to be wedding on the Carnival Breeze, the cruise cancelled during the pandemic. We decided to celebrate anyway the no more date anyway and just have a weekend to ourselves. The hotel was fantastic staff was great and even had a hot breakfast. I refer all my clients to this hotel

We had such an amazing time at the Best Western Cocoa Beach. From the very clean and comfortable suite to everything within walking distance it was a perfect choice for my family. We will definitely stay here again and again.

Great stay except they only offered hot breakfast on weekends. Clean room. Clean beds. Great location to the beach. 2 pools to choose from. The elevator in the suites building was super slow. Great stay all in all.

Best Western was so great. The gentleman at front desk was so nice. We asked for recommendations to eat dinner and he was so informative. We stayed in an ocean front room and it was a beautiful view. Our room was very clean and beds were very comfortable. Just to add, I always stay only at embassy suites or Aloft and I have to say I was very very impressed. They had breakfast but in pre-package and the woman was so sweet and then on weekend they served a regular breakfast. I have to say it was good. The entire time we were there I felt very safe regarding the Covid virus. This was my first time staying in a Best Western and Cocoa Beach and I will definitely return. Oh and most importantly I have to say hi to Chelsea. She also is at front desk. What a sweetheart. She let us do late check out. My sister and I had such a great time in Cocoa Beach. I will definitely come back. Oh! forgot one person, the gentleman who was working all over the resort. My sister and I were always teasing him. He sure does work hard.

We were able to snag a room for the 2nd attempt of the SpaceX launch and we were very pleased with our family experience there. This place was super well-maintained and convenient to the beach (it is a full-time job keeping things nice with the corrosive salt air beating on it every day.) The staff was super friendly and the general manager stopped to help me secure a parking pass for our late-arriving daughter in the midst of the tsunami of visitors arriving for the launch. Beautifully landscaped pool area and grills for guests to use! We were very impressed. Our room was spacious enough for a roll-away so that our two adult kids could sleep separately. Awesome and very prompt service on a very busy weekend. Great management for sure! This will be our go-to place from now on.

My wife and I stayed here for her birthday with some friends. We spent the day at the beach - this great hotel is right on the beach! Stanley at the front desk was amazing and friendly. He was there for our check in and check out and was in a great mood. Stanley really made our trip extra special. The room we stayed in was spacious and clean. I highly recommend staying here if you are planning a trip to Cocoa Beach.

Having been in quarantine for over 3 months it was a nice break to go to a hotel on the beach and watch the space X launch. The rooms were clean, the staff super friendly and there are lots of places you can walk too once you arrive. The hotel is dog friendly and really nice to see all the pups with their people around the property and they cleaned up after themselves. The breakfast was limited due to the COVID, but still very nice !!

Stayed for 3 nights hoping to see the shuttle take off. We had a ocean front room with a great view. We only had a few problems. At about 11:30 pm the fire alarm went off. Not good!!!! People scurrying to get down the stairs. Unfortunately the phone in our room did not work so we had to call hotel from our cell phone to find out it was a glitch and they were working on it. This is an older hotel and could use a makeover. Our room was clean but one day maid service never showed up but they immediately brought what we needed. We would definitely return. Not a lot of restaurants within walking distance.

I needed a getaway with a calming view and found it here! I called Best Western directly so didn't get the deals like in some websites. It was a pleasant overall stay. I would go back again soon. Parking was fine.

Looking for a very convenient Cocoa Beach hotel...this it. Close to the pier, right on the beach and close to the space center for launches. Clean and comfortable...but aging gracefully. Front desk staff, while very busy answering the phone and helping guests, were very nice. For some reason ALL hotel reservations ring to the front desk. My room key died and I stood for better than five minutes before the clerk could clear the constantly ringing phone...telling each person that she would connect them to reservations...after she listened to what they needed. Suggestion: Reservations at the facility of this size, should NOT go to the front desk. If so, they should be immediately sent to reservations...which no discussion

Best place to stay!! It is so easy to check in , front desk workers are so nice and willing to answer any questions!!The beach front rooms are nice, and clean! The pools are clean and heated!! This will always be the hotel we stay at from now on!!!

Non smoking room smells of heavy smoke. Carpets were filthy. Wore socks that were quite dirty walking around. Found a love roach in the bathroom. Building C needs a major renovation. Disappointed with the cost to low value.

We came for a mini-vacation/pre-honeymoon the day we got married. We couldn't have asked for a more pleasant stay. Jarrod the handyman really helped us out and we appreciated it a lot! But also, Bernice, really went out of her way to put big smiles on our faces. This was a special time for us as a family but she made it even more special with how wonderful she is! We've stayed here before but will definitely come again with the Hope's to come across her again!

The room was clean and fresh, the view to die for! Pool needs a little more cleaning but over all, it was a fantastic experience. We loved it, we will be back and we are going to make it a yearly vaca!

I was moved to a new another room because the A/C was no good. The new room also was HOT becuse the A/C that was no good and had to be changed to a new unit. I had to leave the room for a couple of hours while this change of A/C was done. I added another night to get to see a rocket launch and I was not given an discount to the new nignt because of the room equipment malfunction when I requested it. I like to stay at this hotel for the waves on the beach since I boogie board but this stay was THE WORST and I am a frequent customer of this hotel. The quality of the rooms and service from the front desk is getting WORSE than ever in my case.!!

This hotel is amazing. Chelsea and Elisa at the front desk were exceptional and made sure to tame care of us. Everything was very clean. Will definitely be staying again. The only complaint we have is that the keys to our room almost never worked and we had some very loud neighbors that were banging late at night, other than that the hotel was great.

We had earned a free night during the stay 2 nights get 1 night free promotion,and the morning of our Cocoa Beach stay I called to ask for an upgrade to an Oceanfront room as it was my birthday and I was informed that they had already given me an upgrade to Oceanfront room. What a nice surprise,excellent guest service!!!

The staff are handling the COVID-19 situations very well. I could smell evidence of increased disinfectants, but not overpowering. This property is always very clean and continues to be so with apparently additional disinfecting.

I don't know what I should have expected but I do rely on reviews from this site so I will share my experience with the room. I booked 3 nights. Unfortunately, all our plans fell apart due to virus cancellations but we were going to make the best of it and just hang at the beach. We had (2) oceanfront rooms. I requested that our rooms be on same floor but they could not make that happen. Manager did allow us to look at rooms so give us a choice to change types so he could try and make them on same floor. When we looked at rooms, I knew this property was not for us. The building is old and smelly. The 6th floor smelled like a nursing home to me when you got off the elevator. I guess it is moisture smell. 5th floor smell was better. Rooms were OK but like I said in my title, property is old. I am big on clean regardless of age so I don't want to see other peoples hair on floor or shower in my bathroom etc. You can be old and keep room paint, flooring, furniture fresh. We stayed one night and left. The $325/night I paid was definitely price of super nice hotel. I would not put this property in that category. The location right on beach was the plus for the property.

We stayed here for three nights to tour the area. Fast and friendly check in. All the staff all week were great! We had a room in the tower overlooking the beach. Amazing views from the room and balcony. Such a great view and sunrise to wake up to each morning. Breakfast was very good. The ladies that prepare and serve breakfast were friendly and happy. The pools were nice. Loved the location. Close to lots of restaurants. Best feature was walking out of the hotel right on to the beach. What an amazing beach to walk or sit and relax on. The hotel was a close drive to Kennedy Space Centre. Loved exploring the area from the hotel. We will definitely be back here and will stay for longer.

Steven was extremely accommodating. I came down at 1am looking for a snack. Steven was the best guy to find, he hooked me up with a little gift bag full of cookies and water. I ended up being super thirsty later that night and was saved by the water Steven gave me. Props to this man and his service.

We stay here pretty frequently. It's close to everything...even work. The launches from 39A are viewable from the beach and the it's quite a sight. The place is clean and believe me I tear a room apart looking for "signs"... if you catch my drift. The people are very nice and we always have a great time.

We stayed a total of 6 nights before and after our Disney Cruise. Due to health issues, I was unable to stay at another nearby hotel. Dan was very professional, understanding and he went the extra mile to get a suite for our family. We would definitely stay at this hotel again. When we returned from our cruise, Chelsea actually greated me by my name! Stanley checked us out and he was very friendly. These people are to be commended. Our suite had a view of the Cocoa Beach Pier and the ocean. We experienced the final launch of SpaceX taking supplies to the International Space Station. There are cabanas, chair and umbrella rentals on the beach. We will be back!

Very nice. Steps away from beach and chair/umbrella rental. Two outdoor pools. Pool bar, but somewhat pricey. One block to pier that has restaurants, shops and tiki bar. Many restaurants and shopping and things to do.

When I booked our one night stay on line, intending to book for Friday March 6th, I accidentally booked for the Thursday night. Immediately, after the on line confirmation was received, I called the hotel advising “Tina” of my mistake, a very helpful lady, she changed my booking to the intended date of Friday March 6th. Checking in on Friday afternoon, I noticed the rate was different and asked Tina to confirm the rate, she confirmed the rate had changed for Friday versus Thursday, I asked why the $100 dollar increase in price? I'm assuming, the day manager for that day, then jumped into the conversation uninvited and he aggressively informed me the rate was indeed different because of the launch and nothing was going to change! I looked at Tina, who had a rather embarrassed look on her face, a combination of his interference and overly assertive response. I thanked Tina for her assistance and after confirming room details took my provided keys and went to our room. The room provided is below par and not worthy of a $277.95 fee for one night! There was no sofa or arm chair in our room, the small kitchenette had a “bar top” with two uncomfortable high back chairs. The king bed was the only place to sit somewhat comfortably. The mattress was very hard and I liken it to sleeping on a sheet of plywood. The bathroom was very small with only a stand up shower enclosed with a shower curtain showing signs of mold and mildew on the bottom cuff. The rooms in this hotel are very dated, 1970's era and are definitely not worth the fee charged. Out of five stars I would rank it 1 overall. Definitely the worst Best Western I have ever stayed in ever.

This was a nice place. Pool was nice and relaxing. Friendly and courteous staff. We had a good time while we were here and would stay here again if in the area again. Fair amount of traffic in the area.

This hotel has amazing location and views. Clean and convenient. Super close to the Cocoa Beach Pier. Enjoy long walks on the beach or watching surfers catch some waves right from your balcony. Has restaurants and grocery store in near walking distance. Only thing we found inconvenient is hotel is in many separated buildings so views will vary and breakfast is across a street and so is lobby. Make sure you have a car or your suitcase has sturdy wheels as we found it difficult getting from the lobby to our room without any assistance as walk way was cobblestones and difficult to roll suitcase. Very warmly heated pool on a cold day which made it very enjoyable and had some nice firepits to enjoy free lobby popcorn around.

This was one amazing vacation with my family. The room they gave us was wonderful. Had a beautiful balcony over looking the ocean. The room had a kitchen and living area big enough for all 4 of us extremely comfortable. Breakfast was included with everything you would need or want to eat. I give this place 5 stars.

We vacation in Cocoa Beach every year, and for the last 12 years, we have stayed at this Best Western in Cocoa Beach. We continue to go back each year for many reasons. The General Manager, Jamie, goes above and beyond to make everyone feel welcome. Chelsea and the front desk crew are always accommodating, making sure we have what we need and check in goes well. Anna, Gabby and Johanna, the breakfast crew, does an outstanding job, even on the busiest days, greeting everyone and making sure breakfast goes smoothly. They offer a big variety of food, it's always fresh and hot, and Anna makes homemade banana bread she passes out to the guests. It is close to the pier and they make improvements every year. Definitely the place to stay in Cocoa Beach!

The rooms were clean, and beds comfortable. The value was not there. The breakfast may have been the best part of the stay. The layout is awkward, but I would definitely stay again, just maybe not for the price I paid.

My friend and I stayed here one night before boarding a cruise ship in Orlando. They do provide a shuttle to the cruise port for a nominal fee. Chelsea, "the Cruise Wrangler" was a ray a sunshine; she was great! Dan, at the front desk was very nice, too. However, there was one gentleman working the front desk the morning we left and he was quite rude and seemed very stressed. The room was clean. I should have done a little more research before booking this property because, there are no elevators. We had lots of luggage so we needed help with our bags. A very nice young man did help us which was helpful. I would probably stay elsewhere next time.

We recently stayed here for two nights - a quick weekend beach trip. It was great! We opted for the oceanfront king room and so glad we did. The view was incredible; we watched the sunrise each morning and sat under the stars at night. When we arrived, it was late but we were greeted with a smile and fruit infused water. Everyone was really kind and helpful. The hotel is in a great location - aside from being right on the beach, it's near the pier which has restaurants, bars, shops, and great views. We walked to nearby restaurants for lunch and dinner. The breakfast at the hotel was your standard continental, overall decent. Parking is free. There is a supermarket just up the street for anything you might need. Aside from being slightly dated, this is an awesome beach hotel. We'd stay again.

Walk to the Pier one minute! Eat at Papa Vito, walking distance. Play mini golf just next the Dollar General in front of Papa Vito.Clean room. Front desk with popcorn, fresh water infuse with oranges. Oranges.

A block from the ocean with rooms to suit the most discerning budget and preferences. Outstanding breakfast, and a heated pool to boot! Spotlessly clean and close to all major central Florida attractions. Friendly staff, and theater popcorn served in the lobby all day! What more do you need?

I've been at Best Western Cocoa Beach for 5 nights. The location is very nice and central. The staff is friendly and helpful. I had a double room. It was OK, although the front door had space below from which noise and air could pass through. The breakfast was OK. It could be much better if there was expresso, fresh-squeezed orange juice, and bacon (there were not, at least in the days I was there). The other negative aspect war the housekeeping. They used to make up the room usually late (in the afternoon) except once. And on the day before our departure they "forgot" to make it up at all, although we had left the "please make up the room" sign hanging out our front door.

We arrived late after a 24hr journey and were greeted by Steven. He was absolutely lovely, super helpful and really informative - just what you need after a long journey! He went well out of his way to help us and to find out extra info for us about launches. He overheard me saying I was hungry and offered me oranges, cookies and water which was very much appreciated. An all round lovely man who was so warm and welcoming - the people really make this place great. My only negative is the extensive use of single-use plastic throughout the hotel, particularly at breakfast. This is not restricted to BW and was present in some of the other hotels I stayed in in Florida. Nonetheless, it is totally unacceptable to use huge masses of single-use plastic in the way that these hotels do and something needs to change. It is not a pleasant eating experience using plastic plates and cutlery and it is so, so, so irresponsible and damaging. Would stay again for the lovely staff, would not stay again for the environmental impact.

We stayed here for a few nights before our cruise. We had a small suite on the 6th floor of the ocean view building. The room was a bit dated but was clean. The beds were comfy. The view and location was fantastic. I really enjoyed the ease of beach access. Breakfast was busy but well organized and good variety. I also found the desk staff super helpful. I would definitely recommend this hotel

This is a pet friendly hotel and grant it there are not many around. However when we were greeted with an oder of pet urine on top of bleach in the room, it maybe very unpleasant. it was late when we returned from our event to the room so we tolerated it. Also hairdryer didn't work, toilet ran all night and there was rust in the tub that was very off putting.

Nicely renovated and very clean. Pools are not crowded. Location of this hotel to restaurants, beach and bars is great. The grounds are well maintained. Most staff are friendly and eager to accommodate.

Our family stayed here for 3 nights after a trip to disney. Had a great stay, the check in staff were excellent, they seen we had two small kids with us and upgraded our room to two queen beds. Location was perfect, steps to the beach and around corner to the warm heated pool. We also had our parking spot outside our door. Breakfast was very good. Lots of good food options, eggs, toast, pancakes, fruits, yogurt, oatmeal, cereal. Will be back next year for 8 days and hoping to get the same room again.

My daughter and I just returned from a three night stay in Cocoa Beach. We were there to attend a baby shower but it was also to celebrate my daughter's birthday (which I mentioned on the reservation comments). They went out of the way to make her feel special. We were given a wonderful room upgrade to an oceanview room and the room was decorated with balloons and flowers. So nice of the staff to do for her. The breakfast was good and everyone was super friendly! Room was clean, location perfect! We will definitely be back!

Rooms are a little dated, however they were clean. Breakfast was your standard continental fare. Front desk was very helpful and accommodating. Hotel is actually 5 different buildings but is right on the beach and also close to the Cocoa Beach Pier.

stayed there 2 days before a cruise. the location is great literally right on the beach and the free breakfast is pretty good. The rooms are very dated and need renovation. the pools are heated and that was nice for the kids. I wouldn't stay there again.

Stayed in a garden view room by the pool in one of the older buildings. Price is too much for a 1970s room. Haven't stayed in a Best Western room like this in 20 years. Room appeared clean but dated. Soap wrapper was stained.. There were no luggage stands so luggage was on the bed or floor. Way over priced for this older motel room. Disappointed. Not the quality we have come to expect from Best Westerns. Also, there is a $5 parking charge which was not mentioned at check in. Would not recommend. Other buildings on the property may be better, but we won't chance it again.

We stayed 2 nights before a cruise, and very happy with our pick! Our room was 1st floor, pool side (in my opinion, the best rooms for location). The lobby, beach and building that had breakfast in it, were all just a short walk. We used Uber for NASA, other bars, etc. We had a pizza delivered to our room from a place that the bartender recommended. It was an awesome pizza, and would order again in a hear beat. Every person we encountered that worked there were nice, smiled, said good morning, etc. A HUGE shout out to our girl Judy at the bar! The best bartender! She's fast, friendly and just a breath of fresh air! Can't wait to hang with her again. The breakfast was above average for a hotel with free breakfast. Organized, fresh, and plenty of options. This will be our go to hotel for our next visit to Cocoa Beach.

Sleeping to the sound of the surf is heavenly and waking to the sunrise is wonderful. Steps from the beach as well as the pier which has very good food, fairly priced. Also close to many other great restaurants as well as a Publix right across the street. Everyone working there is friendly and Stanley is the best!

Upon arrival we were pleasantly surprised to find that we had been upgraded to oceanfront room at no additional cost. The staff was friendly and very helpful. Room was clean, facilities were well maintained and location within walking distance of the pier couldn't have been better.

We stayed with friends an family, both prior to and after our wedding cruise. The staff is wonderful to work with and Cheryl Gromlich, the Director of Sales and Marketing was fabulous to work with! The pool area was wonderful and accommodated all 26 of our guests. The bartender, Ms. Judy was wonderful, attentive and made sure we all had a relaxing experience. The location is fantastic too! Steps away from the beach, pier, restaurants and shopping.

Stayed here during a spring break trip the night before a cruise. We had a large group that we had no problem getting bookings together, as they allowed us to block rooms. The staff was accommodating from beginning to end. Shuttle was offered to us and parking for a very small fee in comparison to the port. The rooms were good, breakfast was great,a nice pool with a tiki bar, fire pit for a late night fire, plenty to do within walking distance, and the beach is right at the end of the street. I would recommend this hotel for sure, as well as I will use in the future.

We booked this hotel as we generally stay at Best Westerns. This was one of the best hotels of this chain or any chain that we have ever stayed at. Great service from everyone we encountered. Easy check in and check out. We got a better deal booking directly with the hotel as opposed to a third-party travel site. Upon arrival, we were upgraded to an ocean view suite at no additional cost with a separate sitting area, two TVs, and a kitchenette. Although the weather did not cooperate during our entire three day stay, we made the best of it and really enjoyed the suite as well as the free breakfast, with a good choice of hot and cold items that varied from day to day. This hotel is very close to the Cocoa Beach pier and within walking distance of a supermarket and several restaurants. Also, an easy drive from the hotel to Port Canaveral and the Kennedy Space Center. Our only issue was with the HVAC system that would not shut off the heat our first night, but this was promptly rectified once we brought it to their attention. Also, the sliding glass door to the balcony was difficult to close, as it appeared to be old and in need of replacement. Overall, a lovely stay and we would definitely return and recommend this hotel to others.

Friendly staff. Great amenities. The firepits are a wonderful feature.We stayed on a whim, and really appreciated how clean and accessible everything is. Right across the highway from a grocery store, just minutes from the Cruise ships.

Wow I was blown away by the hospitality of front desk assistant Steven He was so accommodating and helpful Thanks so much for your help steven! The room was wonderful and I highly recommend Best Western cocoa beach

I was surprised at the size of the property. I arrived with foot issue and found that it was a bit of a hike to our building. The perk of our building - location on the beach with an awesome view. I'm not sure if this is normally the case, but the wind is loud! Due to the wind, we didn't really enjoy spending time on the beach. I mention the sound because the wind could also be heard in the room. The cleaning staff kept entering our room while we were there, even if we were sleeping and even if it was the middle of the afternoon when we had just arrived and obviously didn't need our room tidied only an hour after we arrived. It was a bit odd to us and inquired with the front desk about this. The breakfast was located in a different building and again was quite a walk on a sore foot. If I hadn't been in pain, the distance would have been ok. The oranges available in the lobby (in a different building) were nice for my sons for a healthy snack in the evening.

Front staff was new and was frazzled. so she came off a little unfriendly. No form of line, just people walking up to the counter and cutting in front of other people waiting patiently to check in. Maid did not speak English and so there was communication problem. We had do not disturb sign out but she still knocked and didnt understand we had late checkout.

A great place to stay while our home was having its old tile removed. The inside of the house was covered with grout dust. Pictures on the walls. Every kitchen cabinet and drawer, inside and out. We needed some relaxing time and the Best Western was the BEST..

Stayed at this B/W with a group of 16 golfers. It was great. Great rooms, great breakfast, great people. Best part is at the end of the day anything you want is within walking distance. NO DRIVING. We will be back next year!

We stay here every year for golf trip. Service is excellent and is usually the same people every year. That says a lot about the property. Rooms are always clean and well kept. Gotta try Anna's famous banana bread at breakfast.

We enjoyed our stay at the BW Cocoa Beach Location I was even surprised to see I was I was chosen as member of the day and got to spin a wheel for a price. The customer service was friendly and very helpful Our room was a junior suite King and it was clean and plenty of space. Bed was comfortable. and all the plumping was in good working order. I would gladly stay at this hotel again.

Nice, clean, and comfortable. Easy 1 minute walk to the beach and pier. As an Elite Best Western Rewards member, was very nice to get upgraded to a two room suite with an ocean view. Usually it's like pulling teeth with most Best Western properties to get some kind of upgrade. Only issue, which wasn't completely the hotel's fault, was some idiot thought he was the only guest and figured it was the perfect time to blare music or something at 11 PM with the balcony door open. I was just about ready to complain when he did shut it off.

Had to walk across the street to get to our building. It was old & dingy & I assume BW bought an old motel to convert. Huge gap in door. Tiny/icky bathroom. Don't stay in building A! be sure to ask where your room will be. We paid $200 & got a Motel 6 quality room.

5 star hotel brought down by poor maintenance. Excellent site and location. Loved the heated pool partial shaded by palm trees. Suites are roomy and nice layout. Manager Jaime really cares about his hotel and staff. BUT the place needs some serious maintenance and TLC. 1.Balcony door barely slides due to corroded and bent tracks. Cut my finger on the crumbling recessed finger latch.(picture) 2. Bathroom fixtures need repair. Toilet seat broken. Flush valve had to be manually reset each time. Shower valve leaked (picture). Has to be causing mold growth somewhere. 3. Pool furniture needs to replaced. Twisted my back when I sat on lounge because one support pole broken (picture). Rest of them very tired looking. 4. Carpets need deep cleaning. First time I used shower I noticed muddy water by my feet. I was walking around the room barefoot. When it happened again the second day I realized it was the dirty carpet. Owners need to spend some serious maintenance and renovation money here. You've got a jewel—bring it up to standard!

This was our third time staying at this property, and we'll be back again for sure. We were upgraded to the tower which was a nice surprise. Enjoyed the microwave, cooktop and large fridge. The staff were all very friendly. We had a minor issue, and the staff made things right without hassle. The pools are warm and clean. The breakfast was good, with pancakes, scrambled eggs and a rotating selection of sausage and bacon. The location can't be beat. Right next to the Cocoa Beach Pier, so you don't have to pay for parking to visit the attractions. The beach is directly behind the tower, and easily accessible. Can't wait for our next stay!

We were upgraded to ocean view room upon check in. Room was in tower by ocean. The property had a set of 5 buildings and you have to walk to a different building to check in, eat breakfast and do any computer work.

Highly recommend this hotel. Wonderful service, amenities and breakfast... Beach was wonderful. There are chair, canopy and umbrella rentals right in front of hotel. Close to all kinds of activities! 5 Stars!!!

My friend and I stayed here for 1 day before departing on a cruise. Was nice to visit Coco beach, the pier was so much fun for drinks at sunset! Best Western was clean, nice ocean view, employees were nice and professional. Breakfast was hot with multiple options. Would stay again.

Very close to the beach, rooms are spacious and clean. Nothing fancy but great for 1-2 nights (Kennedy Space center visit f.e.). Good beds, but thin walls. You can hear your neighbours talking when you are in and they are out. Nice pool and friendly staff.