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Best Western Plus Hotel Chihuahua Juventud, Chihuahua

Privada plaza del sol 6405, 31250, Chihuahua, Mexico - See on a map
Best Western Plus Chihuahua Juventud - Fachada The Best Western Plus Chihuahua Juventud is ideally located in the center of Chihuahua. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus Chihuahua Juventud is a business class hotel located on the financial and commercial heart of Chihuahua City. Whether you are traveling for pleasure or business, our qualified staff will be always careful to provide you an excellence and personalized service. Walking distance from our property you can enjoy a large variety of excellent restaurants, bars and also the most important mall in Chihuahua City. Spacious and comfortable rooms especially designed for your relaxation. We have 43-inch Smart TV’s, excellent beds and spacious work areas. For free: Internet, movie channels, coffee and purified water. We also have a Jr. Suite´s and with Kitchenette, refrigerator and microwave oven. This property is following all international standards of the We Care Clean® - AHLA program, which guarantees guests a safe stay. For more detailed information on the We Care Clean® - AHLA program, ask the front desk or the website of Bestwestern. com.

Best Western Plus

Hotel Chihuahua Juventud

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
based on 136 guest reviews
NOTE ISSUED
Excellent
102
Very Good
15
Average
4
Poor
5
Terrible
10
REFER TO NOTICE
Business Business
57
Couples Couples
20
Family Family
41
Friends getaway Friends getaway
7
Solo travel Solo travel
4
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"excellent choice"

5
Allenbopp63, Chicago, Illinois 13/03/2022

I stayed here on January, I noticed that my room wasn't as clean as I hoped but I talked with the lady at the front desk and the service was great that was the only reason I came back, the service was so great that I decide I would give this hotel another chance and I didn't regret my choice. it's nice to see that our opinions matter cause every detail was perfect this time. Excellent choice for people who is looking for a great business hotel like me, rooms are clean, breakfast is really good and service is great

Gerencia de Operaciones, Guest Services / Front Office at Best Western Plus Chihuahua Juventud, responded to this review
Dear Mr. BOPP Thank you for choosing our hotel, and for taking the time to write a review, we're so happy to hear that you enjoyed your time at Best Western Plus Chihuahua Juventud Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know Your feedbacks and suggestions are always welcome. Hoping to see you soon! Regards, Sofia Marquez

"Room Cleanliness"

2
User 07/01/2022

Room was not clean and beading was questionable! Receptionist tried to make it right but wasn't able too. Asked to switch rooms and was not able too even tough more rooms available. Breakfast was good that's about it

Cecy Huerta, General Manager at Best Western Plus Chihuahua Juventud, responded to this review
Dear Mr. Jesús: I want to express our gratitude to you for completing the Guest Survey about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not meeting your expectations. Your satisfaction is important to us and we will use your comments and feedback to implement improvements and ensure that in the future we will offer a better and more enjoyable experience to all of our guests. I hope you will consider staying with us again so that we have another opportunity to offer you a superior experience and to greet you. If I can personally be of assistance to you with any matter related to the hotel, please do not hesitate to contact me at + 52-614-346-11-11. Sincerely, Raquel Rivero Gerente de Operaciones Best Western Plus Chihuahua

"Customer service was not good!!!"

3
Eli O, Usa 05/09/2021

It was a nice place to stay, but very loud!!! During night, to close to party venues, we were for doctors visits, we brought it to there attention we had people with the doors open to there room and drinking beer, from 12:30 to 4:30 in the morning . We went to front desk as well other people staying there. They said Nothing they can do. They never offered to make it right. Other than ,leave my phone number , never received a phone call.

Gerencia de Operaciones, Guest Services / Front Office at Best Western Plus Chihuahua Juventud, responded to this review
Estimada Sra. Eli: Quiero expresarle nuestro agradecimiento por completar la Encuesta de Huéspedes, sobre su reciente estancia en nuestro hotel. En nombre de todo nuestro equipo, me gustaría disculparme por no cumplir con sus expectativas. Su satisfacción es importante para nosotros y utilizaremos sus comentarios y opiniones para implementar mejoras y asegurarnos de que en el futuro ofreceremos una mejor y más agradable experiencia a todos nuestros huéspedes. Espero que considere alojarse de nuevo con nosotros de forma que tengamos otra oportunidad para ofrecerle una experiencia superior y poder saludarlo. Si personalmente puedo serle de utilidad para cualquier asunto relacionado con el hotel, no dude en contactarme al +52-614-346-11-11. Atentamente, Raquel Rivero Gerente de Operaciones Best Western Plus Chihuahua Juventud

"Always a pleasure!"

5
miriambR2511OH, Chihuahua MX 05/05/2021

Really excellent breakfasts - they haven't used covid as an excuse to stop serving! Very tired that so many hotels are using this as a reason for bad service. Very nice staff with excellent management.

Gerencia de Operaciones, Guest Services / Front Office at Best Western Plus Chihuahua Juventud, responded to this review
I want to express our gratitude to you for completing the Guest Survey about your recent stay at our hotel. Your preference is very important to us and we value your opinions and comments. By telling us what you liked about your stay and how we can improve it, you help us improve ourselves and offer a better and more pleasant experience for both you and each of our guests. We hope to have you with us again. If I can personally be of use to you for any matter related to the hotel, please do not hesitate to contact me at + 614-346-11-11. Thanks again for the time you have taken in completing the survey. We appreciate and value your loyalty to our Brand. Sincerely, Raquel Rivero Operations Manager Best Western Plus Chihuahua

"Great staff"

5
Alexsosin7410, Denver, Colorado 19/11/2020

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. Sophia is incredibly helpful and generous, she helped me and my wife with my transport airport-hotel. i'm Russian and this is what makes Mexico so famous around the world your people always so kind and happy all the time. One of the nicest places we stayed in the four weeks that I've been travelling for work Thanks for making our visit that much better.

Gerencia de Operaciones, Atención al huésped/Recepción at Best Western Plus Chihuahua Juventud, responded to this review
Dear Alexsosin Thank you for completing the survey regarding your recent stay at one of our hotels. Your preference is very important to us and we value your opinions and comments. If I can provide you with any assistance, please feel free to contact me directly at + 52-614-346-11-11. Sincerely, Raquel rivero COO Best Western Plus Chihuahua

"One night stay before Chepe "

5
Gabriela G, London, United Kingdom 12/11/2019

A Very comfortable hotel with helpful reception staff. There are some computers and printers for guest use. The breakfast is pretty basic but good enough for what the hotel is. The rooms are quiet, big and comfortable. Small gym.

ACHG19, Front Office Manager at Best Western Plus Chihuahua Juventud, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +52-614-346-11-11. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Best people!"

5
miriambR2511OH, Chihuahua MX 13/08/2018

Food is always excellent and staff responsive. Huge buffet breakfast and substantial social hour food and drink in the evening. Walking distance to large mall with theater, many options in English with subtitles in Spanish.

ACHG19, Manager at Best Western Plus Chihuahua Juventud, responded to this review
Estimada Miriam Gracias por completar la encuesta relativa a su reciente estadía en uno de nuestros hoteles. Su empresa es muy importante para nosotros y valoramos sus opiniones y comentarios. Al indicarnos lo que le gustó sobre su estadía y cómo podemos mejorar, nos ayuda a ofrecer una mejor experiencia para usted y otros huéspedes en el futuro. Esperamos que vuelva a visitarnos pronto. Si necesita ayuda en el futuro, no dude en ponerse en contacto conmigo al +52-614-346-11-11. Gracias nuevamente por dedicar de su tiempo a completar la encuesta. Apreciamos su fidelidad a nuestra marca. Atentamente, Carolina Torres Gerencia de Operaciones Best Western Cumbres Inn Juventud

"This hotel is a death trap!"

1
User 19/04/2017

The only emergency staircase was obstructed with boxes, cleaning equipment, and other items every time we used the stairs. It is a death trap. We notified reception/manager three different times to no avail. They would not clear it. The manager just said, "Thank you for your interest," and didn't have the stairs cleared.

, Manager at Best Western Plus Chihuahua Juventud, responded to this review
Good afternoon Ms Rocio, I am very sorry you had to pass thru this situation in our hotel. I am manager of this hotel and I didnt here about this, beleive me we would have done something about it. I will really like to speak to you i´ll leave you my personal email gerencia@cumbresjuventud.com. I hope i can get the oportunity to hear about you very soon. Sincerelly Johana Rodriguez Manager

"Great value!"

5
User 04/02/2017

Really nice almost new hotel. Clean rooms and excellent service with full breakfast included and free drinks happy hour a the bar! Would recommend to family and friends. I'm sure we will be back every time we visit Chihuahua!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.