GL? Best Western Tulsa-Catoosa East Route 66, Catoosa

We went from a room with a roach on the bed to a room that was filthy from previous occupant. It took housekeeping 2 days to come clean the room up from the others disgusting mess. Front desk was very nice and apologetic but it was out of their control. Breakfast was wonderful, breakfast lady super helpful.

Beautiful place. Malfunctioning door lock, resulting in a 2 hour lock-out of our own room pending a maintenance man. Left in the lobby to wait. Later, never contacted to address issue. Horrible customer service. The clerk was completely lost.

Tulsa BW, General Manager at GLo Best Western Tulsa-Catoosa East Route 66, responded to this review
I am so sorry about the door lock issue you had. Hayden did call me and told me of the issue and I called and sent over maintenance man immediately. I did tell him that you were welcome to use a vacant room until you were able to gain access into yours. I hope he made you aware and as comfortable as you could be while waiting. Kellie Driskell

I typically stay at their location in downtown Tulsa when I visit, but wanted to do something different since it was a new hotel. This place is quite clean, the beds and pillows are comfy, the staff is friendly, and I felt safe in the area. Located only about 10-15 min East of downtown Tulsa, it was easy for me to go to and fro all the places I needed to be for my family Thanksgiving weekend. I was in room 302 which was handicap accessible. The hotel was not at capacity, so I found it odd to be assigned to this type of room. Nonetheless, the room was ok for my needs. There is no carpet which is nice! The bathroom had more than enough room, but no shower liner, the water pressure was so so, and only luke warm at best. The 3rd floor hallway had random holes in the ceiling. Pros: Clean, modern decor Comfy bed and pillows Small fridge in room Good channel selection on TV No carpet on room floors Spacious elevators Friendly staff (Melvin, JoAnn) Continental breakfast (M-F) Hard Rock Casino nearby Safe location Cons: Poor water pressure for shower Luke warm water No shower liner in room 302 No microwave in room Thin walls and doors Hot breakfast on weekends only Have to request room to be made up Rooms only made up after 72 hr stay Staff dress casually, no name tags No ventilation in bathrooms **** I would stay here again. ***** See photos

Altogether okay stay, but I'm rating it low because it SHOULD have been so much better, being a brand-new hotel. First the good. Great price, but then it's Tulsa (good prices everywhere). We had a small dog and it was totally hassle-free having him with us. The room was VERY spacious, and all the floors in the room were hard surfaces (WAY cleaner and we loved that). The place was very clean and the decor is trendy, but unfortunately that choice of trendy decor is going to look terrible in about 7-8 years. The staff was very friendly. Now the bad. The mini-fridge was tiny and had no ice shelf. There was no microwave, even though there was way more than enough room for one. We were able to use the microwave in the lobby but this wasn't convenient. There was NO plug on the nightstand for a phone. We had to search behind the nightstand and move it completely away form the wall in order to access a plug behind it - there was a hole cut in the nightstand for access but it didn't line up with the wall socket. NO bathroom fan. NO ice bucket. NO plastic bag for dirty clothes. Now maybe a few of these things could have been resolved with a call to the front desk, but that's not how I want to spend my time. In addition, there was the continuing and irritating trend of TINY trash cans with no liners in them. Breakfast was just meh, with no hot food cooked at all. The WORST 2 things: barely any hot water on the morning we were leaving. My husband had a 2 minute lukewarm shower and I had none. That was inexcusable. The other issue was that this trendy and impractical decor included ONE sliding door, which either covered the entrance to the bathroom, or (when slid the other direction) covered the closet and opened the bathroom up. So at one point I was looking in the closet for some clothes, when my husband came out from inside the bathroom, slid the door open and hit me right in the head!! Yeah it's petty, but Best Western should KNOW BETTER than this! They have been in this business for how long?? And this is supposed to be their flagship brand. They need to get rid of the ridiculous designers and get some planners who know what PRACTICAL means.

Jamie Hansen, Owner at GLo Best Western Tulsa-Catoosa East Route 66, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Only negative I can say about this was parking lot was way too small, of course I was out late and when I got back there was no open space to park close by because they were all occupied. Other than that, it's a good place to stay in Catoosa and it's close by to a casino

The location was nice. Right off the freeway. Easy to get on and off. This was a major plus considering I had multiple locations that I had to visit during my stay. You could tell that it was a newer hotel. The plug-ins and wireless charging spots in the breakfast area were an awesome perk!

I really enjoyed my stay and Shannon is the best receptionist!! Will be returning! I wish we could've brung our dog along, but overall the best sleep in town for the low! Thinking about planning another trip just to stay at the Glo again. Thank you for providing such friendly services and lots of smiles!!

We have stayed in some hotels that were 5 stars and was no were close to that when we arrived. I was so impressed with this hotel. It was clean and the staff was so nice. It was in a great location and easy to get to.

First time staying at a Best Western GLO and was impressed, very roomy and comfortable. Easy access to room, staff was okay. I will start looking for the Best Western GLO when needing another place to stay.

Lobby very cool decor front desk check-in easy all staff very friendly. The room was a little tight but the bed was comfortable sheets and pillows all clean. Walk in shower no tub enough towels and wash clothes all clean. Due to covid-19 breakfast was microwave pancakes or sausage egg biscuits and oatmeal, cereal fresh juice and coffee. We stayed three days and had no issues if I'm ever in Tulsa,Oklahoma or near Chootsa,Oklahoma I'll stay at the GLo Best Western.

The good; front desk staff, very clean rooms. The downside; Tiny rooms that weren't big enough for two. Breakfast was over 20 minutes late, tough when you're on a schedule. The in between; big fluffy pillows that seemed more like basketballs. It's a common thing in hotels though.

My husband and I loved it here. The employees were fantastic and helpful. It was clean. Peaceful and quiet. We loved the location. Bonus points for the shuttle. This has been one of my fave Best Westerns.We'll be back!!

Beautiful, modern hotel. Decor was stunning. Very clean. Keurig coffee in room. Nice flooring in room. Modified breakfast was sufficient. Very close to shopping, restaurants and very easy to get to. Our first stay here and will always stay here in future. Only negative was street front entrance signage was hard to see and looked like Motel 6 was there.

Kelly was excellent and went to extra measures to ensure that our reservation was made correctly and helped ensure that a few special accommodations were met. I would definitely recommend this property especially knowing that there are people who work there with her ability to ensure 100% guest satisfaction! Thank you for a wonderful stay.

This is a really good hotel just outside of Tulsa and off Route 66. The place is modern, quiet and clean. Check in and out was fast. There are several restaurants in the area and the "Hard Rock" casino is just across the freeway. This place was a solid value.

This hotel was so beautiful. The decor was beautiful and updated. The front desk person(didn't catch his name, maybe the manager) was so friendly and knowledgeable about the hotel and history. The room was also beautiful. The only couple problems we ran into was the shower didn't have that much of hot water. It was lukewarm. Also, the walls in the bathroom were a bit dirty. All in all, I would definitely stay at this hotel again! Any future trips, I will be looking for Glō Hotels from now on!

Most of my experiences have been 5 stars. my last experience was a 4 but still a favorite. I love the location, it is quiet, the facilities are clean, up to date and secure. The mattresses are AMAZING. If you are looking to visit the HARD ROCK, it is super close. There are several restaurants, some shopping and a few other site seeing things fairly close.

Arrived early evening and had to find the check-in staff - whom I finally found in a maintenance room. The hotel had advertised as 'pet friendly' but discovered during check in that they had changed the policy since I mad the reservation. Was forced to cancel the reservation after driving 10 hours. Discovered later that evening that the web site for the hotel was still advertising as pet friendly! One of the worse experiences I have had with a hotel. Management was not sympathetic and rude. Property looked dirty and there appeared to be a problem in the parking lot with a car break in. Stay away!

We just spent one night here and the beds are SO comfortable. The mattresses are great with lots of big, fluffy pillows. It's quiet with a clean, modern design. We slept great and are now well-rested for a day of driving! The bathroom is very large and modern as well.

Very dirty rooms, trash piled up by trash cans around hotel that were full. Terrible odor in hallways. Stained sheets, black hair in all towels. Short staffed and rude employees. We were told by employee that only one breakfast sandwich per person is allowed, as we were using microwave for family of 5 that was sitting nearby.

Really great hotel, modern updated decor. Front desk staff were extremely nice and helpful. Had a very fast check in and check out the next morning. Would definitely recommend this hotel for anyone staying in the area!

We have stayed at Best western for years , and have never been disappointed, this hotel The GLO was outstanding , we choose this for the name and loved the staff and location, just a few blocks from Hard Rock in Catoosa,OK Great place to spend our 38th Anniversary after spending all our money at HR

This place has been the best stay I ever had!!! From the moment you walk in it is bright and friendly. The staff all of them were amazing. Shannon he was totally awesome, I can't say how refreshing it waz to have somebody like that at the front desk!! The Room... 6 pillows on the bed ...I'm a pillow Queen and also I'm Goldilocks girl.. the bed was perfect.. not too hard not too soft. The floors even passed my white sock test!!! It was less than $100 a night. I will be staying at any Glo Best Western that I can find.

Newer hotel. Decor is different, and not my taste, but overall it was fine. The lobby was clean, the rooms were very clean. Our room did not have carpet so I suppose all the rooms are carpet-less. Easy checkin/checkout when we arrived there was ample room for parking but when we left the next morning the lot was full. Did not hear anything in the halls it was very quiet. Beds were comfortable. Had a nice night of sleep. I would stay again.

Very unique hotel, from the outside to the lobby decor. The staff are amazing, the rooms clean, roomy and comfortable. One of the best beds I have slept on in a hotel in a while! Exceptionally affordable, especially when you have to spend multiple nights in different hotels. No complaints or problems at all. Would highly recommend stopping here if you are in the area!

Decided to stay here because of the reviews, and we were not disappointed. Very comfortable, staff was friendly and accommodating and it was quiet. We visited with a pet, the room was perfect for us and we could easily walk our dog. We will definitely stay here again and would highly recommend it!

Hotel is convenient to interstate. It is new and modern. Breakfast consists of prepackaged items due to covid-19. Our room was clean and beds were comfortable. I would stay here again. I always appreciate a new hotel.

I picked this hotel being a big hesitant as I"m not a fan of Best Westerns, but saw the floors had no carpet, white linens and the new clean vibe and modern look of the trend in hotels. The price was better than we've had at other similar hotels we've experienced so we snagged it. It was AMAZING! Excellent service, super clean room and just a fun feel.

The GLO Best Western in Catoosa was my choice for a recent visit to Tulsa. Arriving late in the afternoon, it is readily accessible just off the Turnpike. The hotel is just over six months old and shines just like a new penny. Everything is CLEAN and the staff do a great job keeping it in that condition. Rooms are nicely equipped with comfortable beds, and I especially liked that sliding doors going into the bathroom. My room was equipped with a shower, but being on the third floor, I was amazed that within seconds I had HOT water after turning it on. The rooms are quiet and well insulated from outside noise. I stayed on the north end of the motel, and the only reason I realized a thunderstorm was raging outside, was the flash of the lightening through the window. Breakfast was perfect for someone on the move. Options included Jimmy Dean sausage/egg/cheese biscuits, as well as cereal, pastries, and waffles. The coffee was fresh! The overall jewel to this establishment is the staff. The gentleman that registered me upon my arrival was very attentive, and by his actions/attitude he displayed that the customer's satisfaction was his top goal. The GLO Best Western will not disappoint if you are looking for a clean, safe place to stay while visiting Tulsa. Sta

This place was great! We stayed one night while passing through with our dog. Rooms were top notch for cleanliness and beds were so comfy! The overall feel of the hotel was a funky modern, cool decor and bright colors in our room.

This property really got our attention with its swanky style. But we had some problems that made us wish for our old stand-bye hotel we normally stay at. We were surprised by the lack of attention to cleanliness in our room. Some pretty obvious details were missed. The hotel staff gave us a new room after we addressed some of the issues I listed below, but though our second room was better, it still wasn't up to snuff of what I expect for an "averagely" clean room. Pros: *Friendly staff *Uber trendy design *Beds were comfy Cons: *Hallways (two separate floors) and Elevator smelled strongly of marijuana smoke *Two different rooms smelled of cigarette smoke *Our first room wasn't clean- trash in bathroom hadn't been changed, and there was broken glass on the floor. *Second room- a cup of coffee made by previous occupants was still in the coffee maker. *The floors looked like they hadn't been swept in both rooms.

My family and I are traveling cross country and since I'm a best western rewards member, we always stay at a best western. I've never been to GLO and it was great. Totally brand new property, extremely clean. The rooms are smaller than I expected but have everything you need including a keurig and super nice tv. Shower was GREAT and the bathroom in general is super nice. Recommend.

Room was great and the property is beautiful. The general manager is very friendly. Checked in Friday night and left out Sunday morning. It was a great nights sleep with 6 pillows on each bed and a keurig in the room.

Check in was friendly and fast all employees are helpful. Our room was clean as expected but if you are best western guest make sure you check out this glo their shower head, toilet all items in bathrooms are high branded and installed professionally highly recommend this one

Amanda B, General Manager at Glo Best Western Tulsa East Route 66, responded to this review
Thank you for your wonderful feedback!

This hotel is right next door to another hotel and in the same parking lot as another. So parking is good but we looked down on another hotel's pool. No pool at this one. Room is a bit smaller than the average hotel room. The heating/cooling unit is poorly placed as it is under the desk. But otherwise, room was clean and decor was nice. Front desk staff were friendly and attentive. COVID breakfast didn't offer drinks, so plan accordingly.

Amanda B, General Manager at Glo Best Western Tulsa East Route 66, responded to this review
Thank you for the feedback! We take guest reviews very seriously and appreciate you taking the time to provide us with your insight on our hotel!

The wife and I finally got 'Date Night' back. After playing at the casino (and consuming a little more than we meant to!) we decided to get a room instead of driving home. The cheaper hotel next door was full (blessing in disguise) THIS PLACE IS BEAUTIFUL! The staff was SUPER friendly, and the difference in price was well worth the peace and quiet, not to mention the most comfortable bed I have ever slept in! We will definitely make this place a planned stay next date night

Amanda B, General Manager at Glo Best Western Tulsa East Route 66, responded to this review
Thank you very much! We hope to see you again!