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Best Western Plus Hotel Stevenson Manor, Calistoga

4.5/5  - basé sur 771 notations.
1830 Lincoln Avenue, 94515-1115, Calistoga, United States - See map

Welcome to Best Western Plus Stevenson Manor! With over 80 wineries in the area, coming to wine country and staying at our Calistoga hotel is the perfect getaway for anyone looking to relax. There are natural spring pools where a mud bath, couples massage and spa services make you feel pampered and spoiled. A top couples destination, our Calistoga hotel is all about making your stay the best it can be. We’re the only franchised hotel in the area so guests know they can count on the Best Western brand to deliver top service, rooms and rates. Our location, minutes from downtown Calistoga, makes us exceptionally popular for those looking to really get away from it all, but still have all the benefits of a charming town. Wineries like Sterling Vineyards and Castello Di Amorosa 'The Castle' are minutes away. Spend the day touring the vineyards, ducking into a legendary special event at The Castle, and perusing the fine dining options in town. Hot air balloon rides are the perfect touch to your romantic escape. However, if you’d like to get a little more active, there’s plenty of cycling options. The Napa Valley Wine Trail is 44 miles of paved class 1 biking. Check out one of the many events at the Napa Valley Fairgrounds. If you're here for medical tourism or to visit a loved one, the Saint Helena Hospital Coon Joint Replacement Institute is a short drive away. Whether you're here for an event at the Culinary Institute of America at Greystone or on your honeymoon, you deserve to be treated like royalty. Enjoy your stay.

Best Western Plus

Hotel Stevenson Manor

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Hotel advantages

  • Outdoor parking
    Outdoor parking
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 772 guest reviews
NOTE ISSUED
Excellent
435
Very Good
264
Average
48
Poor
16
Terrible
9
REFER TO NOTICE
Business Business
37
Couples Couples
410
Family Family
147
Friends getaway Friends getaway
108
Solo travel Solo travel
25
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Warm and Welcoming"

5
19/06/2018

We came to Calistoga to celebrate our daughter attaining her PhD. We had intended to arrive in the late afternoon, but didn't get on the road from Santa Clara until 8pm. We were beat and a bit discouraged when we arrived at 10:30pm. Then we met Sandra the wonderful lady at the desk. She welcomed us so warmly and so sweetly, we forgot our troubles. When we explained we hadn't had time to get dinner, she offered us some snacks from the breakfast supply. She had great recommendations for restaurants. Sandra made our evening. The property is located about two blocks from the center of town, easily walkable to shops and restaurants. Calistoga has that wonderful small town feel, which makes strolling very pleasant. Our room was on the second floor, which is accessible by stairs or elevator. The room is large and well appointed, with a king sized bed and a sofa sleeper that actually sleeps pretty well. The bathroom is wonderful with a large walk-in shower, and a beautiful sink area with lots of room to stow your toiletries. The room has two (!) luggage racks which is wonderful — I always wondered what hotel managers think the second guest in the room is going to do with their luggage. There is a gas fireplace, but since it is summer, we did not try it. The room is spotless and the maids do a great job servicing the room each day. The WiFi is incredibly fast for a hotel system. The desk is nice, but it does not have any USB outlets for charging devices and only one plug-in. There is a regular outlet in the wall next to the desk. The iHome clock radio has the plug-in for older iPhones, not the lightening plug-in. It does have a USB outlet in it. Breakfast is actually a pleasant meal. They have real plates and silverware instead of plastic silverware and paper plates. The eggs are made on sight, so they taste like scrambled eggs. The breads are fresh. The cook comes to visit the tables to make sure everything is good. The pool and hot tub are very nice. The pool deck is large with several tables and chairs, as well as outdoor couches. The hot tub and pool have good stairs with hand rails. There are also a sauna and a steam room, as well as a bathroom which has a shower for washing the chlorine off. In sum, this is a great property. The staff is very friendly and helpful. Especially Sandra!

"Awesome time in Calistoga!"

4
18/06/2018

Newly refurbished rooms are awesome - a great value (when I went) and perfect for walking to anywhere in Calistoga. Will return as soon as possible :)! Had many great meals next door at the Indian Springs restaurant. Went to several wineries in Calistoga - was a great spot!

"Squeaky Clean and Roomy - What's not to like?"

5
04/06/2018

Well there are a couple of things not to like. The most important is that they have only ONE luggage cart. It's a good luggage cart, but any other motel would have two or three or four. The next annoyance is that there isn't a light inside of the door when you come in. And that's where nook for the luggage racks is. I.e., there's not adequate light for your luggage. The fact that the room itself is light colored helps somewhat, so that it's not a total disaster. The other “bad news” was that the hot oatmeal was watery and not so hot. The good news is that a) they tried, b) there's all sorts of condiments for your oatmeal or other cereal, including frozen berries in the fridge, and c) they have both soy milk and almond milk. That is very rare in my experience. And if you're coming west on Lincoln, the sign says “Stevenson Manor” and not Best Western. For all I knew “Stevenson Manor” could have been senior housing. When we got to the other side of town, I had to use the phone to figure out it was a mile back. But when you're driving east, there is a Best Western sign. But all-in-all, it's quite an excellent place: The Décor is light and airy, there's a pool, hot tub, exercise room, sauna and steam room (I didn't try them). No tub in our room, just a shower without a grab bar. The elevator was a little tricky to find the first time. We had a large king-bed room with fridge and microwave and counter with a small sink, and two (two!) luggage racks. There were enough convenient electric outlets, but you wouldn't say plenty. I thought the lighting was a little skimpy, as noted above. The lobby is large, well lit, convenient seating with two computers. And breakfast was better than at most Best Westerns.

"Great location to many wineries in Napa Valley"

5
04/06/2018

So much of the time in wine country is spent enjoying food and wine. Stay at this Best Western so most of your money can be spent on fun! It is competitively priced,watch for specials. Good for couples and friends trips. Not a resort property, simply a great stay. Very attractive building, 2 story with a very modern feel. Small complex with really nice and accommodating rooms. Clean and fresh. Our bed and pillows were so comfortable. Free breakfast was simple but good enough. The woman who checked us in was really great. I am sorry I don't remember her name. She was very informative about the area and helpful during our stay. Just off the Main Street in Calistoga. Great place to rest up for all the fun in the area.

"Love the steam room along with hot tub and pool"

5
28/05/2018

We enjoyed our stay while at Bottlerock. The front desk called us to make sure we had a key upon arrival since they knew we were coming in late. We loved the outside area along with the sauna, steam room and hot tub area.

"Beautiful, very nice rooms, good breakfast and great location"

5
25/05/2018

We had a handicapped room. Very large. Easy to get around lobby, grounds etc. Good selection for breakfast. Cookies upon check-in. Would definitely stay again. Just down the street from the hotels, etc but far enough away for quiet.

"Clean, Comfortable Hotel in Calistoga, CA"

5
18/05/2018

We were pleased with our one-night stay at the BW Plus in Calistoga. The hotel has recently been renovated, and it appeared to be brand new. It's very clean and modern, and the bed was very comfortable. The check-in staff member was efficient. The check-out staff member, Maria, was VERY helpful when we lost our carryon luggage (the rental car trunk popped open, and it fell out!!!). She knew we were distressed and guided us through the process of locking the devices over the Internet. The hotel's manager, Michele helped in this process and was very calm and reassuring. I had met her earlier in the day when she approached me, making sure that our stay had been a good one. Overall, we would definitely stay here again if we're in the area, and I would definitely recomment Stevenson Manor to friends.

"Amazing Property/Value"

5
14/05/2018

Beautifully maintained property, lots of amenities, spotless inside and out. Nice front desk staff. warm chocolate chip cookies are a nice touch and great way to end the day with a sweet snack. Rooms were nicely appointed, comfortable beds, great bathroom/shower, once again spotless. Pool/spa area was also spotless with towels available and nice lounge chairs, tables/umbrellas and two nice sectional seating areas to have a glass of wine, etc. Love this property. Only place I will stay when visiting Calistoga as its a great location to downtown and the value is very good compared to other properties in the area. Great full breakfast as well.

"Wonderful hotel!"

5
10/05/2018

My daughter and I stayed at this hotel two nights in Calistoga on our wine trip. The staff was wonderful and the breakfast couldn't have been better! I recommend this hotel and will stay there again. Don't hesitate making a reservation here - it was great!

"Great spot!"

5
09/04/2018

We stayed 4/6-4/9 and were pleasantly surprised. Easily the nicest Best Western we have seen. Our fireplace room was large, nicely updated and had comfortable bedding. The complimentary breakfast was above average for similar hotels, although choices were limited, what they had was good. Employees were extremely friendly throughout our stay. Walking distance to several good restaurants and downtown. Short drive to many wineries. The only negative was the walls were thin. Each night we could hear our neighbors on both sides too easily. Its not a 5 star hotel, but when you compare similar types of hotels, its a standout in its class. If we were staying in Calistoga again, we wouldn't hesitate to stay here again.

"Enjoying wine country"

4
30/03/2018

We stayed in Calistoga for three days to tour the wineries and celebrate our 45th wedding anniversary. We had an excellent experience at the Best Western Plus; very friendly and helpful staff, a good breakfast to begin each day, a great hot tip/spa in which to relax each evening. A wonderful stay.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for you feed back. We are glad that you enjoyed your stay here in Calistoga. How exciting to celebrate 45 years. We hope to welcome you back soon. It is our pleasure having you stay with us. Thank you again for your feed back. Thank You!

"Husband's bday"

4
29/03/2018

The hotel is cute and clean! The staff is sweet. It is right next door to indian hot springs and Sam's club, for a mineral soak and some great grub. The pool and spa are really nice too. The breakfast was AMAZING!

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Dear Cathryn, Thank you for your review! We are so glad you enjoyed your time with us in Calistoga and look forward to welcoming you back soon! Thanks again!

"Comfortable and Clean"

4
14/03/2018

On a business trip I stayed at the Stevenson Manor for three nights. The rooms were recently renovated, clean and modernly furnished. The front desk staff was friendly and helpful. The breakfast supplied each morning gave a wide variety of options, always changing. The location is within walking distance of downtown, many restaurants, a stroll through Indian Springs (which is directly next door) all available to you. The wi-fi is not secure, however I found that after three evenings (of working) to be solid and steady.

"Nice Best Western"

5
08/03/2018

I thought the price was a bit high, But they have a nice pool I saw a sauna and steam bath, I don't thing the steam room was working, Very nice fitness center, This Best Western is much nicer then others, So the price was not too high.The rooms are larger the other BW's The guide option on the remote works, were as at other BW's it doesn't, The wireless works good,

"A wonderful surprise"

5
27/02/2018

We booked only one night in Calistoga, bridging other plans, but ended up feeling sorry that we didn't spend more time at this hotel. The desk person, Sandra, was welcoming and very helpful in directing us to hiking sites and restaurants. And the breakfast was not just the usual fare, including two amazing fluffy quiche offerings that were better than in many fine restaurants. We would love to return!

"A Valentine Treat"

5
16/02/2018

Easy to find all the way through town, it sits on the corner with the entrance not on Lincoln. Now under going remodeling, it is a nice comfortable place to rest away from crowds and bustle of downtown. The rooms are well appointed with extras and have comfy beds and great pillows. The staff are all friendly and helpful. It has relatively few rooms, so make certain to make a reservation.

"Great hotel, getting better"

5
11/01/2018

We stayed here in January 2017 and have stayed three more times in the past year (it's a convenient hotel for St Helena Hospital, offers a discount for hospital visits, too). They have been renovating the hotel this whole year and we are very impressed with the changes. The exterior is finished and now they are working on the rooms. The work is done between 9 am and 6 pm, so, for the most part, you are not affected by the noise since you are out and about at that time. Breakfast is great and the staff is friendly and helpful.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your wonderful review, we are so happy you enjoyed your visits with us! The renovations have been incredible and we will have all work completed by mid-March. Looking forward to your next visit! Best, Steve

"Very Nice Stay in Calistoga - Great Staff"

4
10/01/2018

We stayed here as part of a wedding block of rooms in June, 2017. Truthfully, we normally do not stay at Best Western Hotel chains, but we were very surprised with our stay here. Calistoga is very small in general and the price you pay for the type of rooms in Calistoga are a bit over priced in our opinion. However, we felt the Stevenson Manor was definitely an exception. The rooms were newly renovated, nice size, clean and the property nicely situated - a little away from the actual center, but within walking distance. The staff was very friendly and helpful. I can't say anything positive for the breakfast in the morning, as the egg wontons were like hard boiled eggs inside an overcooked dry wonton. But this was in June, and I have read more current reviews so perhaps that has been rectified. Otherwise, our stay was very nice, quiet and welcoming! We would stay here again if coming to Calistoga.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Dear Mary, Thank you for your review! We are so glad you enjoyed your time with us in Calistoga and look forward to welcoming you back soon! Our hot breakfast entrees have been popular and we have definitely perfected the wonton eggs, quiche, and various egg scrambles after getting accustom to our new kitchen since June 2017. Thanks again! Best, Steve

"Excellent"

5
08/01/2018

Excellent location, exceptionally helpful friendly staff, Beautiful rooms, great views. Enjoyed the hot buffet, the won ton egg muffin first morning and the quiche next morning. A few blocks from cute fun downtown Calistoga with great restaurants, 10 minutes to culinary institute of America.and close to Napa. Tons of wineries, and spa's. Pool and spa is heated. Will definitely go back. This hotel was a treat.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Dear Shirley, Thank you for your kind comments regarding our staff and property. The staff works so hard to provide the best possible guest experience and reviews like yours are so much appreciated. Love to have you visit with us again! Best, Steve

"Wedding room blocok"

5
04/01/2018

Excellent! Loved the breakfast in the morning and really cured us when we needed it after a long night. The closeness to the wedding venue so super easy for us to get to! Beautiful views- we loved the steam room and hot tub too!

"Great place to stay in Calistoga."

5
18/12/2017

Walking distance to Sam's Social Club as well as downtown Calistoga. The facilities were updated, our room was very comfortable. Breakfast included was perfect. Free parking and a shuttle that will take you to the wineries in town.

"We had a good stay ...."

4
06/12/2017

The location and amenities are very good. It was our third stay in as many months since we have business in the area. We had the room with a balcony overlooking the pool / spa area. The room would be a ten if it had a fireplace too. We were able to watch part of the Xmas lighted truck parade from the balcony.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your fabulous review! We love our Balcony rooms, and we are glad you do too. Wasn't the Calistoga Lighted Tractor Parade wonderful? It truly embodies an amazing Calistoga Christmas. Thank you for sharing in the experience with us! We hope to see you back real soon!

"Great Value and Killer breakfast"

5
27/11/2017

What a pleasant surprise to find such a clean, conveniently located, well staffed little gem. The breakfast was the best free hotel buffet we've ever had with real scrambled eggs, lots of healthy options, mini fresh waffles with real berry compote, sweets and good coffee. Ground were small but well appointed with a fountain and sitting area, pool and easy, close, free parking. Rooms were super clean and looked like they were a fresh remodel. The safe were genuinely friendly and real people, a pleasure to talk too. The price was lower than most other options so I think it is one of the best values in the area. It's location is exceptional as you can walk across the street to a great restaurant Sam's Social Club (great spot!) and around the block to the downtown shopping street. We rented bikes and did a wine tasting tour via bikes which was fun. Our hot air balloon plans got cancelled at 5:30am due to ground fog so that was bummer but we loved the Old Faithful Geyser for it's history and ability to bring in your wine for no charge, they even supple the opener and glasses! Overall had a great visit in Calistoga and this hotel was terrific.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you 869jesp for the fabulous review. Our beautiful town is absolutely perfect for a nice getaway. And thank you for your detailed review of our property. We hope you can come back and enjoy another Hot Air Balloon Ride!

"Awesome Hotel"

5
27/11/2017

This was one of the nicest Best Western hotels I have stayed in. The hotel lobby was clean and updated. The room was really nice, clean and updated with a balcony. The staff was very pleasant. The breakfast was one of the better ones I have had with a nice selection not your typical hotel breakfast. I would recommend it to anyone wanting to visit wine country.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
C7621MNdeans, thank you for your fantastic review. We definitely take pride in our unique breakfast, and our property! We welcome you back anytime!

"Nice place"

5
23/11/2017

The service was very good. The breakfast was of good quality with a fair amount if options. It was pricey, so I expected the hotel to be good, and it did not disappoint. The place has been renovated since I last spent time there, and it looks better because of it!

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review of Stevenson Manor! We are happy you enjoyed your stay! Thank you for staying with us!

"Greatnotel"

5
20/11/2017

Just got back from a trip to Napa Valley. We stayed at the Stevenson Manor and it could not have been better. The beds were wonderful, rooms clean and breakfast just fine. We were able to walk to restaurants and an easy drive up from Napa. So glad we didn't cancel our trip...so many posts here that said...don't come til December...in the city proper no visual damage..and everyone we saw said...thank you for coming. Would definitely stay here again.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Martha B, Thank you for your review of Stevenson Manor. We agree, that Calistoga is open for business. The air quality has returned to normal and there is no Damage to our town. We hope to see you back real soon!

"Really a treat!"

5
08/11/2017

Comfortable and clean, quiet and really nice staff. Clean pool and lots of choices for breakfast. My family loved our stay here. We walked to town and enjoyed great restaurants and shops (easy walk). This is the right size to provide great service.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
We love to hear wonderful reviews such as this. Thank you so much for coming to visit Stevenson Manor, and Calistoga. We hope you come visit again!

"Repeat stays, nice property"

5
02/11/2017

We've stayed here 3 or 4 times over the years because we can count on a clean and quiet property, convenient location, and good breakfast. We don't splurge on a wine country hotel because we spend so little time in the room. Save that money for wine purchases and fantastic meals!

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for staying, and thank you for the wonderful review! We take pride in our hotel and service, and we appreciate you acknowledging that. We look forward to having you back soon!

"winery tour"

5
16/10/2017

We were to stay for four nights at the hotel last week but had to leave due to the fires. The time we spent there was nice. The rooms have a lot of space and recently upgraded. The sunday night the fires broke out they kept us well informed but we had to leave the next morning. Thank you for being concerned for our safety.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. We look forward to having you back at the Stevenson Manor in the near future, to finish your wine tour! Cody McLain Hotel Manager

"Exxpensive"

3
15/10/2017

$300 a night for a very average room, 2 tiny thin towels, and the room not ready at check in time. Understand Calistoga on October weekends can be expensive, but this was absurd. Due to room not being available at check in time we were late to a wedding event, the whole reason for our trip and why we were paying the outrageous amount for the room. Requests for more towels ignored for 3 days.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Dear I3913BNmichaelp, Thank you for your review. I apologize for the issues you encountered during your stay. We always aim to exceed expectations and we will review our housekeeping procedures to ensure all rooms are ready for check-in at 3pm and all in-room guest requests are properly handled. Our front desk staff is also always ready and willing to assist with any guest requests. If visiting the area again, please contact me directly at the hotel as I would welcome the opportunity to earn your business. Sincerely, Cody McLain Hotel Manager

"Napa Valley wine tasting"

4
12/10/2017

We stopped here for two night on our recent vacation. The hotel is very modern and clean. The staff are very friendly and the rooms a large and clean. It is only a short walk from the town centre where there are loads of restaurants and there are also wine tasting rooms which belong to the local wineries. I would have no hesitation in recommending this hotel to anyone.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your kind words. We take pride in our service here at the Stevenson Manor. We hope to see you again soon! Cody McLain Hotel Manager

"Great stay!"

5
01/10/2017

Have stayed here many times and really like to total remodel. We were wowed by the transformation well done. Also heard when we were there that the rooms are next ( not that they need it ) This hotel is a Napa Valley value. Great staff!

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
We appreciate your kind words on our newly updated hotel. We are excited that you were satisfied with our updates (and soon to come updates). We want to welcome you back anytime, you folks were fantastic.

"Wonderful wine country hotel"

5
30/09/2017

We usually stay at a favorite "chain hotel", but chose this because it was in a good location and reasonably priced. We were so happy with our stay here. It had an intimate feeling, it was so fresh and clean appearing, especially the lobby and breakfast area. The pool and hot tub were amenities we rarely use, but we did here because of ease of access and perfect shade from beautiful trees. The breakfast was wonderful as was our room. The location was great in the wine country, and the town of Carlsburg had many nice options for dinner in the evening.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your stay and response. You've chosen the exact words we love to describe our hotel. We hope to see you back real soon!

"Great Experience!"

5
25/09/2017

We highly recommend Stevenson Manor for your Calistoga stay. Very happy with this hotel in all respects. Large rooms were very comfortable and clean. The hot breakfast buffet was wonderful! (really enjoyed the wonton egg cups!) The staff was very friendly and helpful. We ended up staying here four nights total, moving back for our final night!

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your fantastic review! We love our wonton egg cups as well! We hope you come visit us again!

"Nice Place in Calistoga"

4
24/09/2017

We checked in at 4:30 pm after a long day of driving. Check in was quick and easy and the desk clerk was very friendly, courteous and helpful. Our room was on the second floor (thankfully they do have an elevator) overlooking the pool. The room had a king bed with night stands, TV, fireplace, desk with chair, dresser, small couch with coffee table, one upholstered chair, a nice size closet, two luggage racks, sink, microwave, small fridge and coffeemaker. They really need a floor lamp near the chair for a reading area. The bathroom was roomy with dual sinks and adequate counter space, a combo tub and shower and a nice quiet evacuation fan. It's well situated in Calistoga, within walking distance from the downtown area. The pool is very nice and has an adjacent hot spa. They also feature a fitness center with four machines and free weights. Their complimentary breakfast is very good and the lady in charge features a different main dish each day. Depending on the room, you do get some traffic noise from Lincoln Avenue but nothing that really bothered us.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review of Stevenson Manor. We appreciate your kind words, and will take your comments into consideration. We look forward to having you back!

"Wonderful hotel"

4
21/09/2017

This is a gem in the expensive Napa Valley. We have stayed in more expensive hotels in past visits whose rooms are not nearly as nice and who do not offer breakfast. Stevenson Manor offers a wonderful hot breakfast, good coffee, and very nicely appointed rooms. Would stay here again and would recommend it. It's just at the edge of town but not far to walk to restaurants in town. There was a very friendly host at the desk who helped when needed.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
We appreciate your awesome review of Stevenson manor. We hope to see you again soon!

"Fantastic Stay!"

5
21/09/2017

Welcoming staff, clean room, comfortable bed, great pool/hot tub area. I stayed with a few friends for a spa day for my birthday and we had a great stay. The staff were wonderful, the room clean and perfectly sized and the location was great, right next door a spa for treatments and off the main strip. Thanks!

"Nice place to stay"

5
19/09/2017

great location, very nice décor, helpful staff within walking distance of a lot of restaurants. great price and quality will stay there again most definitely. very good coffee, best I have ever had at a best western hotel

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing Stevenson Manor. We are glad you had a pleasant stay!

"A Great Place to stay"

4
16/09/2017

We had a comfortable one night stay. Staff were friendly and accommodating. The breakfast was appetizing and the entire facility was immaculate. The public areas have undergone major renovations which are very nice. The location of the property is especially great for access to Calistoga and St Helena.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for reviewing the Stevenson Manor. We pride ourselves on our property, and are glad you got to come stay. We hope you return soon!

"Everything is Thumbs Up for this one!"

4
14/09/2017

This is a really nice place to stay while in Calistoga. It is within walking distance of the main street in town. We were put in a standard room right behind the fountain and next to the pool, which turned out to be very noisy. The next day we moved to an upstairs room where we had a very nice quiet night's sleep. The rooms are large, have microwaves, refrigerators and a nice coffee machine. Breakfast is included with great selections from eggs, sausage/bacon, waffles, hot and cold cereals, yogurt, fresh fruit, juices, etc. The staff is friendly and helpful so we would return and recommend this place..

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
We look forward to your return to Stevenson Manor! Thank you so much for reviewing us and letting everyone know about your stay!

"Wonderful hotel experience"

5
10/09/2017

Very nice room and an excellent breakfast, convenient location in Napa Valley, right on main road. We have stayed in many hotels along our 26 night western trip from Indiana and this was the nicest stay yet. They met every need and expectation.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
This review was a wonderful one to read! We know you have an expansive choice in lodging, and re proud that you picked us. Thank you so much!

"Stay at Best Western Plus Stevenson Manor"

5
10/09/2017

My husband and I traveled to Calistoga in order for him to photograph the Louie Vermeil Classic at Calistoga Speedway. While in Calistoga, we stayed at the Best Western Plus Stevenson Manor. The hotel was centrally located and just a few minutes from town and the track. The accommodations were very nice and the atmosphere quiet and serene. The breakfast was good, with the home-made vegetarian quiche delicious. The staff was very helpful and assisted us with any of our inquiries. Due to an apparent problem with the system, an issue did arise about a wake-up call. But, management was quick to respond and address the situation. I would recommend staying at this Best Western!

"Lovely hotel with a great pool"

5
08/09/2017

Our room was spacious and clean with a massive bed and good facilities. Hotel staff were friendly and helpful. Best of all is the pool area which had plentiful well maintained sunbeds, seats and comfortable furniture to relax on. The complimentary breakfast was also good. The location is within a short walk of Calistoga centre.

"Best Western Stevenson Manor, Calistoga, Cal."

5
02/09/2017

This Best Western has been completely renovated since our last stay 3 years ago. Rooms are very clean; good beds and showers. Employees are very friendly and helpful. Breakfasts are nicely done with a very comfortable BK room. Great location for northern NAPA wine country.

"Great hotel"

5
30/08/2017

Loved this hotel. Clean comfortable and friendly in a great location. Nice clean modern room. The pool was a welcome extra to cool down at the end of a hot day. Breakfast was good, plenty to choose from and breakfast area was pleasant. Staff were very helpful and the town was lovely. I would recommend.

"Great place"

4
28/08/2017

I finally got a vacation and it was important that I booked a hotel that was at least decent especially for my wife comfort. We booked a room in BW in beautiful Caistoga, Ca. not knowing what to expect. Man what a relief, as soon as I was greeted by gentleman at front desk I knew this hotel was special. The modern design of the hotel, the cleanly indoor and outdoor areas was impressive. Our room was spotless and comfortable I well recommend this Best Western to everyone.

"The Best BW Hotel"

5
25/08/2017

This is the best BW plus we have stayed at. It is completely modern, clean, beautiful and has a great location. It reminds us of a European hotel with the design quality. The rooms were spacious, had a fireplace and a sofa with refrigerator and microwave. The breakfasts were very nice with hot food, real plates and good coffee service. It was also close to town with an easy 10 minute walk. Highly recommended.

"Great location"

5
25/08/2017

Great location for our family trip for a wine wedding. The front desk was so welcoming and remembered our name every time we walked in. Seemed more like a B & B than a chain hotel. Very welcoming. Breakfast was more than your standard hotel food. Beds were so comfortable and we all slept very well.

"Nicely located and very friendly customer service"

4
23/08/2017

The hotel in Calistoga is nicely done. The lobby is very up to date and the rooms are getting there. This Best Western Plus is a "boutique' style hotel now. I would come back and stay again and recommend it to others. Location is great with respect to wineries and restaurants. Breakfast was provided and it was good. Everyone was very friendly and helpful from the time we arrived until we left. Sandy and Cody at the front desk were exceptional and made our stay enjoyable. They are both so friendly and helpful. Very customer focused

"Calistoga vacation"

4
19/08/2017

We have stayed at Stevenson Manor several times. Last year, the hotel was under renovation. What a lovely surprise. The lobby was totally remodeled with modern and bright accessories. The breakfast offered many options for every palette. One morning, Kim offered to make us sausage, since there was none left when we arrived. A very nice person with great customer service skills. I would like to offer a suggestion for the room renovations coming soon. The only downside of our stay was the noise coming from the room next door where a child was yelling and running at 5:30 AM. Soundproofing the walls might alleviate this problem.

"Napa Valley"

5
16/08/2017

I had never been to the Napa Valley. The Best Western made my stay very pleasant. Josh was the name of the front desk clerk that checked us in and he gave us a map and suggestions on where to eat. Very helpful!

Cody M, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review of the Best Western Plus Stevenson Manor. We are pleased to hear you were delighted with your stay. Our staff is trained to give the top notch customer service you were provided with, and to go the extra mile. We are excited you had a such a wonderful experience in Calistoga. We hope to see you again soon!

"A real find"

5
10/08/2017

After searching online unsuccessfully for more "unique" bed and breakfast-type places, we were amazed to find the BW Stevenson Manor, which appears brand new and freshly appointed. Our room had a mountain view and fireplace. Hot breakfast with bacon, eggs, self-made waffles, etc. included in the price: $225/night. I thought it was a great price for a really nice property.

Cody M, General Manager at Best Western Plus Stevenson Manor, responded to this review
We are excited you had such a pleasant stay with us here in Calistoga. We recently upgraded our breakfast to include unique offerings. My staff an I are glad you enjoyed them, as wel as our property! We welcome you back, and hope to see you real soon!

"A Great Spa-cation"

5
09/08/2017

Went here for a much needed get-away. I enjoyed this quaint little hotel. The pool area was my favorite. Staff very professional and friendly. The pillows on the bed were a little uncomfortable but hotel pillows usually are :) Would definitely return!

Cody M, General Manager at Best Western Plus Stevenson Manor, responded to this review
Calistoga is the perfect little town for a nice little getaway. We like to think of Stevenson Manor as the perfect vacation spot in Calistoga, and we are pleased you agree. It is guests like you, who give us feedback, that help make the experience for others more positive. We will look into the pillows and see what options lie ahead for us. Thank you, and we hope to see you soon!

"Very Pleased"

5
08/08/2017

Typical Best Western, doing the important things right. Quiet, clean, comfortable. Pool an absolute delight. Staff all helpful. Breakfast simple but good. Small hotel in a small town, but perhaps that makes it easier to care about what you do. Would definately use again.

"Great stay"

4
07/08/2017

Hotel staff were very welcoming and kind. Nice building, room and amenities. While the hotel itself is small, we only ate breakfast and slept there. A short stay, but would visit again if in the area. Within walking distance to downtown area.

"A gem in Napa Valley"

5
04/08/2017

Very well run hotel, a relative bargain in a very expensive market. Excellent staff, outstanding breakfast, air conditioned exercise room, shady, comfortable pool area, and the WiFi works! Easy walking distance to Calistoga restaurants.

"Excellent Experience"

5
25/07/2017

Stayed at this hotel for two nights in July with my 80 year old Mom while wine tasting. Extremely pleased. Location close to downtown meant we could park and then walk to shopping and food in darling downtown Calistoga. Had a room on the main floor, so no issues with access. Hot days driving around Napa, so the pool was a welcome respite at the end of the day. Beautiful pool, hot tub, sauna, and steam room were clean and quiet. Breakfast is included and was clean, good-tasting, healthy choices like fruit and oatmeal, and a hot eggy entree. Service was excellent. Will come back to this hotel.

"Best experience at a Best Western!"

5
21/07/2017

The staff here is Amazing from the Front desk to Breakfast and Housekeeping, they go out of there way to make you feel Welcomed , I know everyone experience is different but this has been the first Best Western I have stayed at that I actually enjoyed ! It's Walking distance to lots a of food choices and very close to Amazing wine tours!! I recommend walking through the town it's beautiful and has lots of neat stores.

"Great stay at the Best Western Stevenson Manor"

5
19/07/2017

My girlfriend and I recently attended a wedding in Calistoga and had a wonderful experience at the Best Western Stevenson Manor. Sandra and team were wonderful during the check-in and check-out process and throughout our stay, the hotel was beautiful and within walking distance of downtown Calistoga, and our room was great. We'll definitely be back the next time we're in the Napa area!

"Awesome little hotel"

5
19/07/2017

We stayed here for a wedding. Hotel has been updated mostly on the outside. They are still in the process of updating all the rooms. Sandra at the front desk and Mary at the breakfast parlor made our stay AMAZING. Thanks for all ladies :)

"Looking for a Great Stay"

5
19/07/2017

Staff courteous helpful and very pleasant. Hotel extremely clean and attractive.Surrounding amenities like restaurants, mud baths, massages, all within walking distance. Excellent value for the money. We will return.

"Awesome stay"

5
18/07/2017

Friendly Staff, great rooms, affordable price. Pool was at a great temperature, not too cold and very clean all over the property. The location is also a huge bonus. My husband and I walked downtown and it took us 5 minutes. I would definitely stay here again.

"Calistoga gem"

4
17/07/2017

A completely remodeled Best Western in Calistoga within walking distance of downtown. The only problem was the air conditioning fixed vent blew directly onto the bed. We took care of by turning the bedside table sideways. We told the front desk upon departure so hopefully they will install a movable vent.

"North Napa excellent hotel"

5
12/07/2017

Excellent location for your trip to the wine country. Highly recommended. Very nice motel with clean, spacious, well-appointed room for the price point. Friendly check-in staff with lots of tips on seeing the area and helpful with dining and planning the rest of our trip. The breakfast was quite good and the area kept fastidiously clean. Courtyard recently remodeled into a cute atrium lobby/dining area - nicely gardened. Excellent hotel in a convenient location. Quiet, comfortable and clean. definitely would stay again and recommend to others.

"A pleasant time in Calistoga"

4
08/07/2017

We were fortunate to find the Stevenson Manor in expensive Napa County in the wine country. But the great value of this hotel made it all worth it. Hot tub, internet access and its great layout kept the sound of nearby traffic hidden and pleasurable.

"New Hotel a Short Walk To Town"

4
04/07/2017

Never thought I'd be giving a good review to a Best Western, but this was a nice, newer property, just a 5 minute walk to town (and about 2 minutes to Indian Springs). The rooms were modern - we especially liked the large walk-in glass shower instead of the more typical tub shower in most hotels. Breakfast was fairly typical, but adequate. Nice workout facility with a little more equipment than usual. Room was clean and well-cared for. My only complaint is that the lobby is locked until 7:00 in the morning, so an early riser has no place to go to read the complimentary paper, check emails, etc., while my late-rising wife sleeps in. All in all a great value and good location.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. I apologize that we were unable to welcome you into the lobby before 7:00AM. Hopefully the morning was warm enough to relax outside in our courtyard until the lobby did open. I will have the owners review the lobby hours to see if a change in staffing is possible.

"Great Hotel in Calistoga"

5
30/06/2017

Clean room, friendly staff. Awesome pool & jacuzzi. Easy access to down town. Check in and Check out process was easy. Breakfast was really good with fresh fruit and anything else you would want for a breakfast.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! I've shared you comments with our staff. Positive feedback always keeps us motivated to make our guests stay a great one.

"Boutique hotel experience at chain hotel price"

5
29/06/2017

This was our first stay here. From previous reviews, it sounds like they have been renovating the hotel and upgrading their breakfast selections. I would say those things have been a success. I thought the lobby and courtyard were lovely and our room had the kind of amenities I expect at a small boutique hotel rather than a chain. I have stayed in a lot of hotels but have never had a reason to write a glowing review of the breakfast: we had a new item, a house made quiche, that was phenomenal! I very much appreciated the selection of healthy choices as well. But even more impressive was the true hospitality and friendliness of every employee we met. I think we got our money's worth and then some.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! I am so glad that you had a wonderful time with us. We are pleased that you liked the renovations and the changes we've made with the breakfast. We hope to see you again.

"Great stay highly recommended"

5
29/06/2017

Amazing stay. Best western is a great chain. BeaUtiful boutique property and fab value. Highly recommend walking distance to whatever u want to do in town. Unlike the BW of the past. Rooms large light and airy

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for the kind review. We are grateful that you enjoyed your time with us.

"Awesome experience!!"

5
25/06/2017

Sandra and her crew show a cohesive professional and friendly environment. What hotel has fresh baked cookie to greet their customers? The breakfast was incredible and had a huge variety of foods. The pool was always clean. The have a terrace with running water where we met our friends from the bay area and sat outside for a few drinks.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! I am so glad that you enjoyed your time with us and that the staff made it memorable. I'll share your comments with the staff.

"Average Hotel in Beautiful Area"

3
25/06/2017

We stayed at BW to save money while traveling for a wedding. The other hotels and B&Bs offered were much more expensive. After our experience, I wish we would have paid extra for a more satisfactory stay. Our room had small spiders crawling throughout the bedroom and bathroom. A light bulb was out in the bathroom. The breakfast items were not freshly prepared. The staff provided helpful, yet standard, accommodations. Next time we will invest in a more personal experience while traveling to Calistoga.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
I am so sorry that we failed to meet your needs. I have already had our pest control company out to investigate why spiders were in the room. We are in the process of upgrading our breakfast menu and I apologize that items did not appear fresh. I have shared your concerns with the breakfast staff so that we can make the appropriate improvements. I do appreciate your feedback.

"Overnight stay for the races at Calistoga"

1
24/06/2017

Wow! Not good. The process of making the reservations was extremely difficult. We reserved a balcony room for two nights however when we arrived we were told we were going to have a handicapped room on the ground floor with no balcony. We were told we might be able to get a balcony room for the second night but that would require us moving which was impossible since we were going to be at the racetrack. The rooms are a little bit smelly and don't plan on getting much sleep because the walls and floors are very thin. You hear everything going on at this hotel. They indicated they have free breakfast but when we arrived in the breakfast area they were out of coffee, waffles, all of their breakfast items, milk, And the place was a mess. The one lady working there was working extremely hard but they had her in there by herself on a busy weekend. She was doing the very best she could The property is what you would expect from an extremely low rate budget hotel as far as the rooms are concerned. One positive thing about the hotel is the bed was reasonably comfortable.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Mr Sams, I am truly sorry that we did not exceed your expectations. As explained at check-in, your secretary booked for you the accommodations that were made available to you… two separate rooms/reservations due to the fact that we did not have the same room type available for consecutive nights. We always offer supervised room moves where your presence is not required, though I understand this was not of interest to you, nor what you expected. I am also sorry that breakfast experience fell short of your expectations. We have been in a process of introducing higher quality hot breakfast offerings (quiches, breakfast scrambles, potatoes, etc.) and there were clearly delays in replenishing items and clearing out used dish-ware, etc.. Please know that we are working on evaluating the staffing levels during these high demand periods to ensure this doesn't happen again.

"Beautiful Relaxing Stay"

5
20/06/2017

I was overly impressed with the quality of the hotel in every detail. As well the staff went above and beyond to make my stay comfortable including waiting on hold for over 20 minutes to arrange for a tour reservation at the Castello di Amorosa. The breakfast was not the usual BW spread, but instead A+ variety of items to fulfill the needs of any particular eater. This has to be the best place to stay in Calistoga.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! I'm so glad that the staff and our amenities made your time in Calistoga enjoyable. The positive feedback keeps us motivated!

"Very nice Best Western Plus"

4
17/06/2017

We stayed 3 nights in a king bed suite at this BW and were very pleased with the 2nd floor accommodations. The room was large, clean, had consistently good wifi, Seattle Best in-room coffee, a microwave, refrigerator, good water pressure, and was reasonably quiet. The bed, however, was not that comfortable and the available lighting left a little to be desired. The breakfast included a different hot egg dish each day along with a waffle maker, cereals, breads, and yogurts. The staff did a good job of keeping the offerings replenished. Unlike many hotels / inns, the coffee here was excellent. Check-in and out was quick and efficient with a friendly and courteous staff. Stay here.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! I'm so glad we were a positive part of your time in Calistoga. I appreciate the feedback regarding the bed and lighting. We are in the process of designing new room décor that will include new matresses. I'll see if lighting can be reviewed also.

"Nice hotel in a nice location"

5
16/06/2017

The room was simple but very nice and clean with a balcony, coffee machine and a fridge and even provided wine glasses. The pool was nice. Location is fantastic if you are looking to do wine tastings. Breakfast was very nice

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for the review. We are glad that you enjoyed your time with us.

"Great stay"

5
15/06/2017

Nice place, really good value, great outdoor heated pool, steam room and jacuzzi! Smooth check-in, express check out, lots of parking space. Breakfast selection is a bit basic, but there's everything you might need to kick start your day: cereals with all sorts of healthy add ons, omelette, oats (my personal favorite), fresh waffles (my son's favorite), fruit, toasts, coffee and tea. Close to all the wineries and some of the best dining. Totally recommended !

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for the review. I'm happy that the hotel fit your needs while here in Calistoga.

"Needs soundproofing"

3
12/06/2017

The hotel was very nice but I was on the first floor and you can hear every footstep from the room above. The guests above me sounded like they had guests and I got very little sleep. I recommend the hotel only if you can get a 2nd floor room.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
My sincere apologies that the guests above you were not considerate to their neighbors. I appreciate your recommendation of the second floor to future guests.

"Great hotel horrible guests below my room."

5
10/06/2017

Upon my rather late check in the guests below had loud thumping music playing that not only was too loud but vibrated the floor. The front desk addressed it and they lowered it slightly and resumed it at 6am

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
My apologies that another guest was inconsiderate of their neighbors. I will speak with the staff on ways to be more determined in dealing with guests regarding noise and to enforce our quiet hours.

"The best"

5
09/06/2017

For the las 3 years my wife my brother and his wife we take advantage of the pasaporte in Calistoga Ca For Wine testing and we find this jewel on the heart of the action Remodeling room, sauna, steam Free breakfast very affordable on the month of January and the first week of February just love it

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you. We appreciate the positive comments.

"Clean and Comfortable"

4
07/06/2017

The hotel was clean and comfotable. However, the breakfast does not start until 7 am. And, even at 7 am, the breakfast was not ready as the hostess seemed pre-occupied with talking to guests she knew. Apparently, she was moving out of state and was saying "good-bye". Otherwise, I would recommend a stay at this hotel.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
My apologies that the breakfast wasn't as attentive as she should of been nor as prepared as she should of been for the breakfast start time. Thank you for your feedback.

"Relaxing And Affordable"

5
06/06/2017

I stayed at this property in March and the grounds were under renovation. I was so pleased with the final result when I arrived again a couple of days ago. This was an overnight "girl's" get away. We were greeted at the front desk by Sandy who had a big grin and welcoming demeanor. She represents the property well and was a delight when I met her in March as well. Our room was as represented and the pool area was so peaceful. We brought some afternoon snacks and wine and played cards and visited leisurely. The breakfast is very sufficient and organized and the weather gave us the opportunity to take our food into a courtyard off the dining area. Once again, all was peaceful, clean and serene. I would suggest dining around the corner at Sam's Social Club. It's a Calistoga institution that offer wonderful cocktails, indoor and outdoor dining and great food. I hope to return to this lovely place again soon.

"Nice little hotel with really good breakfast and friendly staff"

5
05/06/2017

A nice rest stop in Calistoga close to a little center where we could find some charming restaurants. The staff all over the wine country is unbelievably knowledgeable and kind, making our experience a memorable one.

"Good Value"

5
29/05/2017

Not knowing Napa Valley, Stevenson Manor was a great choice. The room was very clean and comfortable and the hotel was recently refurbished. Calistoga was a nice town with good access to the vineyards of Northern Napa valley. The breakfast was good, with more variety than typical in similar situations.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
I'm glad that you enjoyed your time in Calistoga and our hotel got to be a part of the experience.

"Great place but frustrating at times"

4
28/05/2017

Havestated here in and off for many years. It is a quiet(usually) getaway that is a walkable distance to the entire town of Calistoga. There is a nice pool and an adequate breakfast. Worth staying here.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
My apologies that noise disrupted your stay with us. I hope that it didn't stop you from enjoying your time in Calistoga.

"Great location and amenities"

4
22/05/2017

Room was great with a mountain view and fireplace. Loved the fact that they have a steam and dry sauna, whirlpool and heated pool. The only issue that I had is that the hotel is not fully active until 07:00 AM (i.e., saunas do not work, hotel lobby is locked and you need to knock on the door for it to be opened)

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. I will discuss the hours of operations for the saunas with the owners to see if the hours of operations can be changed to earlier. My apologies regarding the lobby hours. Being a very small hotel we do have limited lobby hours. Of course a hotel employee is always on site in case of emergencies.

"It went beyond my expectations"

4
20/05/2017

The website needs to be updated as the exterior I found online isn't what it looked like. They had a fitness center, which was a nice surprise as that wasn't mentioned on the website either. Over all it was clean, comfortable and walking distance to shops and restaurants.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for the feedback. We have been under renovations for quite some time now and as our projects (the gym and exterior) are finally complete. Pictures will be forthcoming and be updated to our websites. My apologies that they were not a match. Hopefully it looked better in reality than on the website.

"Newly Renovated"

5
17/05/2017

A great hotel in a beautiful location. The staff was warm and caring. The hotel is in the middle of a part of NAPA valley that has some interesting wine tours. Castello di Amorosa is about three miles from the front door. The breakfast was good and the bed comfortable. The bathroom was roomy and updated. Don't forget to try some of the local fare. We had organic ice cream that was a real hit with the group. Fire places in the room also.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your kind words for the hotel and the area. We appreciate them.

"very good hotel"

5
16/05/2017

we stayed for 3 nights and enjoyed our stay. The hotel has been modernised with a very nice and bright lobby. The staff were very helpful. No noise problems, nice pool, great breakfast. Others in our party stayed at other local hotels and this was the best for the price range. Avoid Carlin Cottages! Would return to the BW if in Calistoga again

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you. I'm so glad we made your time in Calistoga more enjoyable.

"Excellent hotel; excellent value"

5
10/05/2017

This hotel offers everything you need, great breakfast, clean rooms, nice pool/spa area with umbrellas and nice patio furniture. Excellent location to town and amenities. Recently remodeled outside and looks very nice and updated. Staff helpful and friendly.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you. How kind of you to comment. I'll share this with the staff.

"Great location"

4
08/05/2017

Within walking distance from shops & restaurants, nice & clean, complimentary breakfast was good, but walls are paper thin. Had children next door to us and we could hear EVERYTHING! From their blow up mattresses to them signing songs at 11p.m. & then right before they went swimming at 9am.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for letting us know of your experience while staying with us. I'm glad that location worked well for you. I do apologize that noise disturbed your stay.

"Great locatikn"

4
04/05/2017

Calistoga is an expensive place, but this hotel was great! Free breakfast in the foyer, nothing fancy but all you need, cereals juice toast etc. A nice pool and hot tub, and a gym. Not a fancy place but clean and easy to find. I would definitely recommend it!

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you!

"Trip To Wine Country"

4
24/04/2017

We wanted to stay in Calistoga on this trip and this hotel had the best price by far we could find. The room was nice, breakfast was good and the hot tub and steam sauna were just what we needed after a long drive. They are finishing up a renovation so it will be even nicer the next time we stay.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! We are pleased that you enjoyed your time with us.

"Rooms need some updating"

3
21/04/2017

The place was nice and clean and the attendants at the front desk were very nice and helpful. We were disappointed to find out that the bus does not run on Sundays to the wineries and that was the only day we were there - so take note. The bathrooms are VERY dark. Women take note - you can't hardly see to put on makeup or do your hair. They really need to get this fixed. Bathrooms should be bright and cheery. The breakfast was great and the room was quiet and faced a pasture so no cars driving by the room. I would definitely recommend this place except for the bathroom lighting. The pool and hot tub looked nice but we didn't use it.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
My apologies that the Calistoga Shuttle was not available for you. I have passed your concerns on to the city, who manages the service, to possibly add Sundays in April. The current schedule only has the Shuttle available on Sundays during May through October. Thank you for your feedback regarding the bathroom lighting. I am discussing options with the ownership to see what investments can be made to brighten the space up.

"Super CLEAN and comfortable"

4
20/04/2017

Affordable, clean, free breakfast, small refrigerator/sink area in a good sized room. Bathroom is spacious and includes a jacuzzi tub and separate glassed in shower stall. Fresh fruit always available along with chocolate chip cookies at the front desk. Easy, short walk into town.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for the posiyive review!

"Calistoga "

4
19/04/2017

Found this hotel on Expedia. It had good reviews but was skeptical because it was a Best Western. The hotel was fine. The rooms could use some upgrading. There was construction going on but it wasn't noticeable regarding noise. Location was great walking proximity to the restaurants and shops on Lincoln Ave. the free breakfast buffet was a combination of a few hot items and cold items. Had to settle fir a king; was told the property doesn't have many doubles. Did not use the sauna or pool.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your review. We are currently sprucing up the exterior of the property and just finished the renovations to our public spaces and dining area. We hope to start renovating our guest rooms in the fall.

"great location, new rooms"

5
14/04/2017

Seems like each room here has been recently remodeled. I had a balcony room on the back facing the mountains. Just a okay view. But you could walk to Sam's Social Club and very nice high end restaurant. the free morning breakfast was very adequate. I would stay here again.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. We do hope to see you again.

"Nice Hotel, currently under construction"

4
14/04/2017

The BW+ Stevenson Manor was a nice place. It was small and easy to find, and only a short walk from a main drag in Calistoga. The rooms were nice, the complimentary breakfast was good, and the service was good. The construction outside was a little of an eyesore, but it only means they are trying to improve and it's hard to fault them for that. I enjoyed my stay here and would recommend it to a friend.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for the kind words. So glad you enjoyed your time with us!

"Very Pleasant indeed!"

5
08/04/2017

After motoring north from San Francisco we arrived in the Napa Valley and headed straight for Calistoga for our lodgings, Stevenson Manor, the region has a connection to Robert Lewis Stevenson, with a state park named in his honour, he stayed the Valley in 1880 after his honeymoon. The staff were very welcoming, and great during the two night stay, the hot breakfast, scramble eggs and sausage included, was more than enough to start the day sightseeing. The property in quite new, and has a resort feeling about it, we were aware before arriving that some work was still being carried out, this was limited to 9AM to 5PM, and since we were out most of the time this really did not detract from our stay. An added benefit is that Sam's Social Club restaurant is right next door

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for the kind words. I'm so glad you enjoyed your time in Calistoga.

"great value and location"

5
08/04/2017

Pleasantly surprised with the hotel. Excellent price point with very clean room, good amenities and free breakfast! The staff was ver friendly and helpful. The hotel is in the midst of renovation..No loud noise. But our bathroom sink faucet had low flow when we arrived. We mentioned it to the front desk and they quickly addressed the issue! Restaurants and coffee shops were close by and within walking distance. Highly recommended!

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for the recommendation. I'm sorry that we didn't catch that plumbing issue prior to your check in, but it's nice to hear the staff responded quickly.

"A step up from our normal lodging... and worth it"

5
01/04/2017

When I was searching for places to stay in Calistoga, I was blown away by how expensive places were. This Best Western seemed doable. It had a great location on the edge of downtown, close to restaurants (right next door to Sam's Club), shopping, groceries, outdoor market. We could walk everywhere. Didn't move the car for the three days/nights we spent there. I loved the spa pool. One night I went out just before bed to soak in the warm water. I took off my earrings and watch by the side of the pool, and then forgot them along with my room key (but didn't figure this out until the next morning). I was frantic because the watch, while not expensive, had belonged to my mother. The next morning, while we were at breakfast (also excellent), the earrings and watch had been returned to our room. It will be the integrity and kindness of the staff that I will remember most among an array of excellent amenities.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I am so glad that you enjoyed all that Calistoga and Stevenson Manor has to offer. It's wonderful to read that the staff handled your lost items with the care and concern they deserved. Thank you!

"Exceptional!"

5
01/04/2017

We were very pleased with our experience, so much that we extended our stay! Every area of the hotel is very clean. The beds are so comfortable - I don't remember having a better nights sleep away from home. It was also quiet and although there was minor construction happening, it was not an interference at all. Good rates for the area and the location is excellent. We will stay again next time!

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you. We as so happy that you enjoyed your stay and grateful for the positive feedback.

"Comfortable hotel"

5
24/03/2017

This is a very nice hotel in a fun little town in wine country. The rooms are clean and comfortable, the staff is friendly and helpful, and the area is lovely. Breakfast wasn't exceptional, but was fine.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for taking the time to comment. We appreciate the feedback.

"Winery visits on bike"

5
16/11/2016

A friendly hotel with nice rooms, centrally located in Calistoga, a few minutes' walk from the town centre. No restaurant at the hotel, but a good choice within walking distance. A good complimentary breakfast was served every morning in the newly decorated reception area. The local bike shop provides winery visits on bike, so park your car at the hotel and enjoy some exercise and good wine.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
So glad you enjoyed your stay and got to tour our part of the valley on bikes. It is a unique perspective to pedal around the area, you move a little slower but you get to soak up the atmosphere more.

"Don't be fooled by the name!"

5
10/11/2016

This was a great place to stay on our day trip to the Napa area! They had the best continental breakfast I've ever had and the staff was very friendly. They are currently under construction, but it wasn't a big deal.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you!

"Hotel Under Construction"

3
06/11/2016

Hotel was under construction. We were NEVER told of this. It was incredibly LOUD the entire weekend. The workers were there both Saturday and Sunday. Definitely NOT a relaxing weekend with workers outside your door. PLUS they blew the leaves outside our window at the pool EARLY Saturday morning!

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I am so sorry that patio and landscaping work was being done during the weekend of your stay. It was the first time that this occurred and it seemed to be in an attempt to finish the new patio prior to the rain. It was poor judgment on our part and I do apologize that it made your stay less comfortable.

"Return visit."

4
05/11/2016

Public areas under construction 9AM/5PM. Work should be finished in 6 weeks. Was not a problem, unless you like to sleep till noon. New reception and breakfast area. Bright and airy with good breakfast items available. Waffles, eggs, breakfast meats, juice, etc.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for selecting to stay with us again. Even in the mist of renovation mess. Your patronage is greatly valued.

"Comfortable and Convenient"

4
04/11/2016

As long as you are focusing on the Calistoga area, then you may as well stay in town. The town is so easy to walk. The Stevenson Manor is right at the edge of town and convenient to the Cal-Mart store, restaurants, etc... They are doing some renovation, which means nice rooms, but there is some day time noise. They may be done by now. Simple but good breakfast included.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your review. Renovations still have a few more weeks and we can't wait for the finish!

"Great rooms and Excellent service!"

5
03/11/2016

We have stayed here before and have always appreciated the location, the rooms, and the service. Sandra, the manager is great! Helpful, friendly, accommodating. Wanda, the breakfast queen, was also great! Food selections were always refilled, great selection, and tasty! The coffee they have there is very good! The new lobby/breakfast area is very nice - we were able to watch Sunday night football with our large group and enjoy our snacks and wine! The rooms are a decent size, and some are quite large! The place is a short walk into town and close to the Oat Hill mine trails. If the weather is good, they are worth the exploration!

"Mid Renovation "

3
02/11/2016

Not a bad place, just in the middle of a full renovation. The lobby has been completed with the rooms still to be done. Rooms definitely in need of facelift. Probably the most money I've ever spent for a Best Western, probably due to the great location in Napa.

"Napa visit"

5
27/10/2016

Very clean, friendly staff, well located good breakfast good price for calistoga will definitely be back is under renovation but it was seem less I really enjoyed and felt safe being there by myself can't believe is a 2 stars hotel

"Great stay at this hotel!"

4
26/10/2016

We stayed for 4 nites and enjoyed it. The rooms are very clean and spacious. The small kitchenette in the room was helpful and the refrig actually had a freezer, which is a rare find in most hotel rooms. The breakfast was good and there were plenty of food options available. The construction going on was advised on their website, but it did not affect us at all. You can walk into Calistoga in about 5 minutes from the hotel.....there are lots of great restaurants and nice shops in town. The price may seem a bit high for a Best Western, but being in wine country all the hotels are pricey. Comparatively, I felt the room rates were reasonable.

"Overpriced during construction"

3
23/10/2016

We arrived to find construction at this hotel which I was told I missed on the website 8 months ago when our reservation was made. The room (207) was clean if a little dark and faced the pool and Lincoln Avenue. Pool noise was moderate and the road noise was tolerable at night when sleeping. The staff was friendly. Breakfast was good with hot eggs, bacon or sausage, and fresh made waffles. Parking was very scarce in the evening partially due to construction trailers in the parking lot. So I suppose my main gripe was the construction and the room cost of over $260 per night. This is a rather small hotel and I imagine it will be nice when all the dust settles... Even still, I thought that the hotel was well overpriced for what it is.

"Decent hotel, on pricey side"

2
12/10/2016

Stayed over in July when the entire central courtyard was going through a massive refurb. Didnt look the greatest. Rooms were decent and sizeable however. Is a short walk from the town centre. Place was a lot smaller than how it looked in the photos. Prices were exorbitant, didn't think it warranted it as nothing about the place really stood out.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I am so sorry that the hotel did not meet your expectations. We hope that our renovations will improve the value and make the time spent with us more comfortable.

"Most overpriced hotel in wine country"

2
11/10/2016

The hotel is clean and fine but it is the most over priced hotel I have ever stayed in in my entire life. IT's basic the property is under construction so the appearance is not good the pool area is not nice, very little parking so you have to park on the street and no real strong amenities that make it worth the cost. Spend $40 more and stay at a real luxury property in the are this is not worth your time or money.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I am so sorry that you found the hotel lacking. We are going through renovations and we try to make all our guests aware of the potential inconveniences on our websites, in our email confirmations and during the reservation process. We hope that these renovations will make us better than basic and are very appreciative of your feedback. We are also very price conscious and find that although the rates may be considered high, they are very competitive for the market of Calistoga and comparable hotels.

"Excellent location, spacious rooms, clean and free breakfast!"

5
06/10/2016

Although undergoing renovations, this place is still great! The front staff were helpful and efficient. The rooms are extremely spacious and well equipped. Very quiet. The breakfast had hot and cold items and included bacon/sausage and eggs, Greek yogurt and fruit, hard boiled eggs, cereal, hot oatmeal and waffle maker. The breakfast room was renovated and bright. The woman who made the breakfasts did a tremendous job. There were treats and apples at the front desk and one afternoon we were treated to freshly baked cookies. There was always coffee and water. Walking distance to the wine tasting rooms downtown and to the Oat Hill Mine Hike. We would stay there again. There was a pool that looked nice but we never used.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your review. We appreciate the feedback.

"Great rooms. Good location. "

4
03/10/2016

We stayed for a single night while wine tasting in the Napa. The rooms were great! Spacious and very well appointed. Breakfast was included which was minimal in selection but adequate. The receptionists were very helpful. Best Westerns are always pretty trustworthy as a good solid place to stay. I would recommend this hotel and would definitely go back!

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your review, Elizabeth. We appreciate the feedback.

""Will be Nice""

3
23/09/2016

We traveled with friends here to visit beautiful Napa Valley. Our friends had booked this hotel for both of us saying they had stayed here before and it was nice. Upon arrival we saw massive construction work being done. According to the front desk this was supposed to have been finished a month ago. But they are no where near being done. They even said they were having a hard time getting permits and did not know if it would take weeks or months to complete! But the rooms themselves were clean. They even had HD reception on the TV which was nice. This property is in a good location as well. The wifi does NOT work well with Apple products, we could not even log on. My suggestion would be to find the best rate before arrival. Our friends booked our rooms with Costco Travel at $195.00 a night. I looked at my phone and the AAA rate was $159.00, when I showed them the discrepancy, they refused to honor the AAA rate since we had already booked the room at the higher rate. I would stay here again ONLY after they get these issues resolved.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Yes, it is true that the property is currently under renovations. Our entrance and central courtyard doesn't look its best due to this. I am so sorry that it made your stay less enjoyable. We do our best to notify and post the renovations during the reservation process. After reviewing your reservation regarding the price you were charged versus what you seen online is a matter of room type booked. Studio suite, balcony and view all increase the price. I apologize that the Wi-Fi was being a challenge. There is an extra step that Apple products need to take, for security, to join a public Wi-Fi. I hope you stopped by the front desk to assist you in activating the connection. I also apologize for the misinformation regarding the renovations. Although there have been a few delays, as of most normal construction projects, everything is on track. The only permit pending is on schedule with Napa County to inspect and approve our newly installed elevator. We hope to have it guest ready within a few weeks. Thank you for sharing your experience with us and we will continue to improve and work to make the guest experience a great one.

"Nice place"

4
17/09/2016

This is a nice hotel in the downtown area of Calistoga... Room very nice & spacious, very clean , comfortable bed & pillows ... Breakfast good , staff very friendly & accommodating ..only complaint is it was under construction & pretty noisy during the day

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for the kind review. We agree about the renovations; the work being done to improve the hotel can be noisy during the work week. We can't wait for all the changes to be completed!

"Great find in Napa Valley"

4
15/09/2016

The Stevenson Manor was very convenient to down town Calistoga. Breakfast was ample with several options. The hotel is going through extensive renovations which will hopefully improve the facilities. The exterior appears pretty run-down but the interior was nice.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your review. I agree that we do not currently look our best from the exterior. The front entrance and lobby are going through some big changes that have impacted our curb appeal. We can't wait for our new look to be complete!

"Nice stay"

4
14/09/2016

We stayed here on a weekend and even though the hotel was having a major remodell (inside courtyard and corridors) it was quiet and no inconvenience. Our room was very nice and clean and the bathroom was big and clean. The free breakfast had lots of choices (the best of any Best Western I 've stayed at). The pool was nice also. The hotel is a short walk to downtown Calistoga's resturants and shops. The minus to staying here is that there is just the hotel and parking lot, no grounds or landscaping but it is a good value for Napa Valley.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I'm glad that you enjoyed your time in Calistoga. We will be adding a small patio area outside the new breakfast space to allow guests an additional place to relax outdoors. However, I do understand, that our property is a small one and our space is limited.

"Disappointed in Quality"

2
05/09/2016

I was very disappointed in the quality and value of this property. We had 3 rooms: the first smelled very musty on arrival, the second had a pervious guests toenail clippings on the bathroom floor that weren't even caught on the second days cleaning, and the third room had an ironing board set up in the middle of the room when we checked in. One of our bath towels was visibly dirty and all of the bath towels were thread bare. At this price point we expected more....there's no "plus" in this Best Western property. It's also under a major renovation, which didn't effect us on the weekend, but may have during the week. The only thing this property has going for it is the short walk into town...but there are other places to stay and next visit to Calistoga we will be at one of them.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I am very appreciative of you taking the time to review your stay with us. I understand how the issues you dealt with did not make for an enjoyable stay. I have spoken to the housekeeping staff assigned to cleaning the rooms and although no excuse given for the lack of cleanliness is a good reason, they have been counseled accordingly. We have immediately taken step to replace any dated towels that are in our inventory. A discount has been processed and we wish that you will allow us the opportunity of a second chance.

"Second Great Stay Here!"

5
04/09/2016

We had a wonderful stay at the Best Western Stevenson Manor during our last trip to Calistoga, and we did not even consider staying elsewhere, even when advised that the hotel was undergoing some construction, including the addition of a much-needed elevator. This is a property that listens to its customers and responds accordingly--another reason why we like it so much. So, we booked here once again for our recent three-night stay in Calistoga, and we were extremely pleased with our stay. The entire staff here, from the front desk to the woman who oversees breakfast, to the cleaning staff are welcoming, friendly, efficient and helpful. The new breakfast room is lovely, and this is by far one of the best included breakfasts that we have seen in our travels! The coffee is outstanding and there are many healthy selections each morning. The lobby offers a Keurig coffeemaker , available until around 10:30 PM., cookies (they go quickly), and fresh fruit. Self-parking onsite is free. The pool was open during construction, and we were able to enjoy the pool, the gym, and the steam room during our stay. Everything was well-kept and clean. Our room, which was on the second level, had a king bed, sofabed, fireplace, refrigerator, microwave, wet bar, wine glasses, and a corkscrew. We had previously stayed on the first level, in a room that had two beds, no fireplace, but the other amenities.. The room was exceptionally comfortable and felt very roomy. The television offers a wide selection of channels. Wifi is free. We love the location also. It is close enough to walk to all the restaurants, shops, and spas on Lincoln Avenue, without being in the center of all the traffic. We enjoy being able to leave the car behind so we can stroll down the Avenue to find a place to eat. Plus, it is an easy drive to many fine wineries throughout the area. This place is perfect for families, and for both leisure travel and business travel. I think we liked it even more the second time around, because it felt so familiar and comfortable. This is a place that I HIGHLY recommend if one is looking for a comfortable home base in wine country, wants to stay in charming Calistoga, but does not want to stay at one of the combination hotel/spas.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your detailed review. I'm so glad you enjoyed your time in the Napa Valley and that our hotel was a small part of your joy.

"California Wine Country"

5
01/09/2016

A convenient location to the downtown area with a nice country ambience. Current remodeling efforts should only enhance someone's experience with Calistoga. The feeling was like staying at a private residence..

"Think twice"

2
31/08/2016

The room are extremely outdated as far as the decor. Curtains torn, very dark and smelled musty. The entrance is very difficult to find while under renovation. We circled the area twice. If referencing to the area of Napa Valley, the hotel would fall very short of any expectation.

"Better than it looks from the road"

4
25/08/2016

In process of extensive and sensitive renovation which when finished will enhance the premises hugely. Great large suite with own gas fire. Big good bed. Room smart. Typical breakfast arrangement with range of cereals, pastries, coffee and waffle maker for eating in the small dining room or for taking back to the room. Just few mins from beautiful high street and great selection of bars and restaurants

"we stayed there for 2 nights while visiting wineries"

4
23/08/2016

the hotel was fine. clean room and large bathroom. the town is cute like a step back in time ! would recommend this hotel . we had 2 rooms . we enjoyed the hotel and the town. cute breakfast restaurant and all seasons restaurant for lunch delicious .

"Nice but Noisy"

3
22/08/2016

We had to use this hotel for a extra night in area. We'd stayed before. They are redoing the lobby etc. Let me say the day staff was great. Rooms are very nice and up to date. Bed comfortable. Internet and good morning breakfast. Very clean. Nice place. BUT, the room above our first floor room sounded like they had a herd of cattle. At about 10:30, I went to front desk, thinking they would check. I'm thinking you can't do that much walking at 10:30. Unless you are working out!!! I was told, well the walls are thin!! SO IF you stay hear, get the room above!!!!!!!!!!!!!!!!!!

"Noisy Noisy Noisy"

2
21/08/2016

Spent a weekend here. Pros - breakfast area was nice. Scrambled eggs, bacon, waffles, cereal, oatmeal, fruits, etc. Con - the room! Walls are thin, can hear the people upstairs walking around. The worse thing is noisy AC which was next to the bed so it would generate a loud noise when it turned on. Since it was practically your nightstand it would blow right into your face while you sleep. So every time the AC kicked on, I woke up and I am not a light sleeper. When the AC was off, room got really hot so you alternate between hot and cold all night plus the noise. Essentially two nights of no sleep. Not a fan and won't be back for that.

"Basic Motel"

4
20/08/2016

Good location. Quiet. Comfortable beds. Good AC. Good Wifi.Pretty stark basic room furnishing. Looks like they got their furniture from a garage sale. They were doing construction which didn't effect my stay. Over priced but that is Napa for you. Basic amenities. Usual motel breakfast fare.

"Nice Hotel"

5
13/08/2016

Hotel is clean and staff is friendly. It was our first time in Calistoga and hotel staff guide us around when ever we go back to Calistoga will definitely book with Best Western Plus Stevenson Manor again.

"Great Location!"

4
04/08/2016

This stop for the night was in the middle our wine tasting week. This hotel is really in a nice spot. Within minutes of good dining and bars. Even though the place was currently under construction at the time it was still a pleasant stay.

"Great location, great room - reasonable rate"

4
25/07/2016

This is the third time I have stayed at this hotel. It is currently under renovation in the court yard. We stayed on a Wed & Thurs night. The hotel did inform me prior to our stay of the construction. We opted to stay anyway. Our room was very nice, and the pool (renovated last year during our stay) was lovely. This hotel is walking distance of every Calistoga restaurant. Also, we visited 5 wineries along the Silverado Trail that were within 10 minutes of the hotel...so we didn't get caught up in all the Wine Tasting Traffic!

"Great room for a reasonable price"

5
16/07/2016

The room was very spacious. The layout was nice. The bathroom was good. The bed was comfortable. They had free breakfast which included eggs, sausage, waffles, and some continental choices. No charge for parking. I was pretty impressed really. I'd stay here again.

"A Very Pleasant Stay"

4
16/07/2016

This hotel could be considered "boutique." The location was easy to find, on a main road and walking distance to downtown Calistoga. The room was comfortable with extras such as wine glasses and a corkscrew. The hotel was undergoing renovations but we were not bothered by noise or work crew.

"Good Location, Great Value"

5
13/07/2016

I've stayed at this hotel several times and have always had a great experience. The rooms are big and very clean! The pool area is lovely with a nice jacuzzi, sauna and fitness room. And the breakfast has a good selection of hot and cold food. Finally, the location is fantastic! It's right outside of the center of town within walking distance and a few minutes away from the Silverado Trail.

"Currently under construction"

1
08/07/2016

While being promised by staff upon booking construction would be complete by the time of our stay - it was in full swing. Check out attached photos -the place was seriously overrun by construction work. Breakfast was very basic - eggs and toast in a warming tray, some tea and coffee, orange juice - the type of breakfast you would expect at a roadside motel. If your looking for a retreat - which I expect most folks visiting Sonoma are, then this is certainly not the place to stay. If they promise construction will be complete - I wouldn't trust that. (July '16).

"Shouldn't stay here during construction"

2
07/07/2016

The renovation should result in a much lower cost to stay here. The hotel is not very conducive for a pleasant stay. The lobby and rooms look rather run down and is not very fresh feeling. We were disappointed that a BW Plus was in this condition as we have stayed in many in the past and were very pleased with them.

"Nice Calistoga Option"

4
05/07/2016

Good hotel if looking for reasonable rate for a comfortable, clean and friendly place to stay in Calistoga. Breakfast provided is great to have as a start to the day. Your choice of scrambled eggs, sausage, waffles, oatmeal with fixings, yogurt, fruit and toast. Coffee, milk and juice. Pool area is small but nice and not bad place to relax in the sun or eat breakfast in the morning. Location is walking distance to shops and restaurants along Lincoln Ave.

"Good location for visiting Castello di Amorosa"

4
29/06/2016

Nice clean best western in a good location. I was unsure about where to stay in Napa Valley but I found this little gem. A 5 minute drive from Castello di Amorosa which is beautiful and is a must see, also a 5 minute walk from the Calistoga downtown area which has some good restaurants and bars for the evening time. Room was surprising large and comfortable with a good shower, self service laundry facilities on site which is perfect for getting a quick wash in on a one night stay. The complimentary breakfast was pretty good with decent coffee which set Me up for the day. All in all a very good place to stay in Napa Valley.

"Wow!"

5
27/06/2016

Beautifully appointed room with all of the quality necessities. Comfortable bed and good selection of pillows. We had a ground floor room with a view of the beautiful pool and hot tub. Also have an exercise room, dry sauna and wet sauna. Shorts drive to all of the shops and eateries. Staff was very helpful and friendly. Great breakfast to start the day. Highly recommend when visiting the area.

"Best Western Calistoga"

4
23/06/2016

Convenient Location, close to Silverado Trail and local Highway , walk to town/restaurants/bars, clean hotel, friendly staff, good breakfast with lots of choices, free parking, free internet, hotel is currently being remodeled so will be nicer.

"recommended"

5
19/06/2016

Location: 10 min walking distance from town centre. Spacious room, very clean. Kitchenette in the room. Breakfast included and a good choice at the buffet as well. Very good value for money, friendly staff. Will come again. (Renovations work did not bother us, it never started before 8.30 a.m. and were finished by the time we came back)

"Small hotel at a reasonable price for Napa county."

3
14/06/2016

Napa county is a pricey area and this is a relatively good value compared to the competition. Our room was very good and clean. Breakfast was in a small room with hot eggs and oatmeal but not much fruit. The hotel is small and undergoing reconstruction. The front desk staff was very helpful with restaurant and winery tour information. The TV is complex which is not unusual in a small market. I wouldn't choose this hotel for a long stay but it was fine for overnight and a quick dinner in Calistoga.

"Good value, all the necessary things"

4
10/06/2016

The hotel was under construction, but the workers didn't start til reasonably late (like 9:30). The place is not fancy, but it provides everything you need: clean room, comfortable bed, functional AC, and a decent breakfast. The staff is very friendly and seem honestly interested and caring. The hotel does have a few nice features (hot tub, sauna and steam bath, exercise room) that I didn't have a chance to use.

"A nice bargain in the Napa Valley"

5
31/05/2016

The facility was nice and clean, but undergoing some renovations which will make it even nicer. the breakfast room and lobby need to be separated a little and that seems to be part of the renovation. Room was large and nicely appointed. Price was good given that Napa Valley is very expensive.

"Great trip to Calistoga and pleasantly surprised by Stevenson Manor"

5
30/05/2016

I just returned from a 2 night trip to Calistoga. I was pleasantly surprised by the Best Western Plus Stevenson Manor. Pros: location, cleanliness, comfortable bed, modern appliances and amenities, A/C, HBO on the flat panel TV, great free WiFi, friendly staff, clean pool and jacuzzi, and free continental breakfast. Cons: some might be miffed at the construction going on in the middle part of the hotel but to me it was no problem - I wasn't expecting this to be a luxury property so I don't care if part of the building is being worked on. The only other con was no safe to store valuables in the room. If you are not too hung up on not getting a luxury hotel and can appreciate the value in staying here, I think you will not be disappointed. I was as happy as I have been staying in other hotels where I paid hundreds more a night. At some level when all your needs are met extra things like turndown are nice but not always worth spending so much more on. This hotel is clean, well run and in a good location in northern wine country (Calistoga), within walking distance to downtown Calistoga I'm glad I visited and would definitely return. It's within close proximity to many of my favorite wineries, which are in the northern Napa region.

"Nice place, nice central location for wine tasting"

5
28/05/2016

Nice room, close to the town, breakfast was good, the hotel is expanding so things will be even better. They have nice pool and hot tub. We used the exorcise facilities (treadmill, elliptical and universal) and it was clean.

"A nice stay."

4
27/05/2016

The staff was very friendly, the room was clean, and the motel is in a good location. My wife was in the St Helena Hospital( about 7 miles away), and the motel gave us a discounted rate because of it. A very nice thing to do.

"Great Stay always enjoy staying here."

5
27/05/2016

Always love staying here. The hot tub was perfect late at night when I needed it the most. Breakfast was great made a gourmet waffle with nuts and dried berries. Room was comfortable and the bed was great.

"Very nice BW with marvelous staff. Comfy beds."

4
21/05/2016

We chose BW because we could get separate beds, a must for us.The beds were better than average. The staff really excelled with a good breakfast and service to patrons. We left behind some items of sentimental value and the staff promptly (with emphasis) shipped them to us. And the "breakfast lady" cheerfully cleaned up after the careless spill of waffle batter.The hotel was quiet, despite being under renovation, as it was away from the central activities of town--but not far.

"A lovely getaway"

5
16/05/2016

The Best Western Plus in Calistoga was a pleasant surprise. My well-appointed room was every bit as nice as the much more expensive one in San Francisco where I stayed several previous nights. Staff were accommodating, and even carried my suitcase upstairs for me. This hotel's location is great for a visit to a Calistoga spa, winery tours, or a meal at one of the local restaurants.

"Nice stay overall, hotel could use an upgrade"

4
16/05/2016

We had a nice 2 night stay at The Best Western Stevenson Manor. The rooms and bathrooms were spacious and clean, but both could use a bit of a facelift and upgrade. Pool area was nice and clean but we didn't use it during the day due to construction on the courtyard of the hotel. Staff were nice and helpful, and had great local recommendations for dinner (Definitely try Sam's Social Club next door). The location of the hotel was walking distance to downtown Calistoga and a nice drive to many vineyards and Old Faithful. The daily breakfast was nice, a few more fresh fruit items would have been nice. All in all, a nice and pleasant stay, rooms just need a bit of an upgrade.

"average hotel except for major renovation"

2
28/04/2016

Two night stay. Rooms are like an average Best Western but with above average prices. However, there is a major renovation ongoing which they did not mention until check-in. I suggest staying elsewhere until late summer considering the price, See pictures of the hallway and view from the doorway of our room.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Chris, Thank you for your review. We appreciate you letting us know that you were not informed of the renovations upon making your reservation. I have reviewed all of our websites and email confirmation letters and they do state renovations and times that noise will be probable. I am sorry that we were not more verbally pro active with your notifications. I will reinforce this with the staff so that our guests can make better booking choices.

"Nice property - will be great after renovations"

4
27/04/2016

We had a one night stay at the Best Western and enjoyed it. The hotel is being renovated however the noise stopped promptly at around 5pm and didn't start up again until after nine in the morning. The pool area nd spa looked lovely. The room was huge, comfortable and quiet and the breakfast great. We walked to the town - an easy, flat 10 minute walk and there were plenty of eating options. Recommneded

"Great hotel"

5
25/04/2016

We arrived and were lucky to get the last room. The room was very comfortable, big, nice fireplace. The breakfast was great with a lot of options: fresh juice, wafer, ?ereal and eggs. Very recomended.

"Lovely hotel but renovating at the moment"

4
15/04/2016

This is a great value hotel to stay in Napa Valley. It is very quiet, walkable to Calistoga cafes and restaurants, has spacious rooms, pool, spa and gym. Breakfast was a notch above the usual US fare (almond milk, fresh berries, unsweetened yoghurt, fresh oatmeal toppings). There's a kitchenette area in the room. The only drag was the noise from the renovations (0800-1700) but the new courtyard should be lovely.

"Excellent stay! "

4
15/04/2016

My wife and I were quite pleased to spend our anniversary in Calistoga and selected this Best Western as our base. The hotel is undergoing construction but during our stay there was no interruption of any services. We were told that they were enlarging the dining area which is desperately needed. The rooms are large and beautifully appointed. Breakfast was very good with a nice selection of foods. As mentioned previously, the breakfast room is woefully undersized but the construction will correct that. The location of the hotel is in the far end of Calistoga, but it's not a far walk. For those mobility issues the location might be an issue. Not for us. We would recommend staying here.

"Comfortable and close to the central shopping area of Calistoga "

5
14/04/2016

Our room was clean, comfortable and close to the center of the city. Tasting rooms, restaurants and shopping are just a few blocks away. The room has a corkscrew and wine glasses, along with a microwave and refrigerator. The check in was quick, easy and friendly.

"Getaway in the Napa Valley"

5
03/04/2016

We stayed 2 nights at this hotel. It was clean, very comfortable, and had great amenities. I would return and use them again. Staff was friendly. Their breakfast was good, a lot of choices. We did use their pool and hot tub. Well cared for.

"Good Hotel in nice location"

5
30/03/2016

This is a best western plus and has earned that position. The rooms are clean and comfortable. There is as stated some construction in the center of the hotel but we were made aware if it when we booked and apart from the aesthetics of the construction it did not affect our stay however if you wanted to sleep late during the week then it may present a problem and room selection would be important to check out. The hotel is a short but pleasant walk to the town center. We were offered free passes for a shuttle service which will pick you up and drop you off anywhere in the local area. The breakfast room is definitely on the small side with only 5 tables, this may be due to the construction but I am not sure about that. breakfast selection was adequate, but I have had better. All in all I would stay here again and when the work is finished I am sure it will have been worth the inconvenience.

"Great Location - Big Clean Room"

5
26/03/2016

If you are wine tasting, this location is a perfect spot in Calistoga. The bed was comfy and it had a large clean bathroom. The room itself is also very large and comfortable. My daughter and I stayed there to celebrate her 21st birthday.

"Calistoga Best Western"

4
15/03/2016

Nice room with a nice view of the pool, and quiet despite the construction that's going on in the center of the hotel. I think I might wait out the construction if you're out for a trip to wine country, but my husband was having surgery at St. Helena Hospital and we needed a place close to the hospital that was comfortable and safe. I'd recommend this hotel highly for that purpose, construction or not.

"Comfortable, clean, a great staff"

5
12/03/2016

Loved our stay. Room was large, the jacuzzi tub outrageous, the beds divine. We could walk down the street to a number of restaurants and the area of the hotel was quiet. Breakfast was varied and delicious and included both hot and cold items, everything from eggs and sausage to waffles to bagels and fruit and yogurt. Staff was pleasant and went out of their way to make us feel welcome.

"A Little disappointed"

3
11/03/2016

We tried to stay close to town, which the Best Western is located. It is easily within walking distance. The hotel, which I was aware of, is under construction remodeling. Room was clean and spacious. We had a suite with fireplace. The hotel staff was great and did apologize about the ongoing work and I'm sure it will be very good when done. I would go back in the future, but would check before hand about construction.

"Very nice affordable hotel in wine country"

4
09/03/2016

Very nice affordable hotel in wine country. In the town of Calistoga which is in the north part of Napa Valley. Close to the castle and Sterling Vineyards. Check in staff friendly. Great waffles for breakfast.

"A Pleasant Stay"

4
06/03/2016

Our room was comfortable and clean, with a fridge and a microwave. The breakfast was good, with everything you want from a hotel breakfast (good coffee, oatmeal, eggs, bacon or sausage, a waffle station, etc.). The staff was friendly and helpful. The location was convenient for everything in Calistoga and Napa Valley in general. Getting to 29 or the Silverado Trail was easy, so navigating was no problem; we generally didn't need the GPS. There was construction right outside of our door (the facility is being expanded), but the noise and disruption was minimized as much as possible. It honestly never bothered us. We would definitely stay here again when we return to Napa Valley.

"Very Quiet"

4
06/03/2016

My stay was due to my husband having surgery at a local hospital. Hotel was conveniently located and quiet. Liked the breakfast options - a little of everything. Room was very clean. Bed was very comfortable. I would stay here again.

"Family Wedding"

4
06/03/2016

Was in Calistoga for the Wedding of my Niece. With approximately 50 plus guests and Family in town for the Wedding, we spread out to several Motels. The Best Western Stevenson Manor was a great location; walking distance into town, plus quite location.Would recommend this Motel.

"Clean and Quiet"

5
04/03/2016

No Mud Bath or Spa but if you are looking for a quiet place to stay during your Napa Valley visit, this place is good. 10 to 15 minutes walk to Down Town but it's pretty safe and walkable. There is a small exercise room and laundry.

"Wonderful stay."

5
21/02/2016

Great rooms, great location. The only problem was the construction but that wasn't too bad since we were out during the day. We also enjoyed using the jacuzzi and steam room at the pool. The room we had was large with a "fake" fireplace (heater) which worked well for us. Breakfast was great. I loved visiting Calistoga and I would return to this hotel.

"Lovely hotel "

4
20/02/2016

Really lovely hotel stayed here with my boyfriend whilst travelling around California. The room was huge, modern and clean. The hotel had a lovely feel to it. Breakfast selection was quite limited and not the best quality however you can't really complain as it was included in the price of the room. Calistoga is also lovely very quaint. I would definitely return to this hotel if I was back in Napa Valley.

"Always A Great Napa Valley Value"

5
16/02/2016

A very nice clear hotel with a very courteous and helpful staff. The facility is well maintained and the rooms are good size and well kept. They have a newly remodeled pool area which was very enjoyable after a long day exploring the greater Napa Valley. They offer discounts to local wineries and good suggestions on places to dine in Calistoga. A Gem of a Hotel.

"Centrally located in downtown"

3
08/02/2016

Pros - Centrally located. Easy 10 minute walk to center of town. Our room was spacious and very clean. Loved the breakfast. The breakfast lady attendant was so friendly and helpful. Hotel parking. Cons - Big construction going on in the courtyard (1/23/16) and we did not even get a discount. I would probably have given it a higher rating if there was no construction. Rooms were pretty pricey even for this time of year. Front desk closes at 10pm so there is no attendant and they make you sign a waiver of liability in case your car gets broken into in their parking lot. No reassurance from the front desk that I shouldn't be worried about mine or my vehicles safety.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your comments. We do appreciate the feedback. My sincere apologies that you were concerned about the lobby closing and the waiver. Our lobby closes at 11:00PM, yet the hotel is staffed 24 hours to handle any guest needs, just by dialing 0 from your room phone or the call box by the lobby door. The waiver, unfortunately, is pretty standard at all hotels. We point it out on an electronic screen, and at most hotels it is on the fine print of your registration. I do agree that the staff could of eased your concerns regarding your safety. Calistoga is a small town with an extremely low crime rate. Perhaps living here, we take that for granted.

"Business"

4
03/02/2016

Came for an open house in Santa Rosa and Calistoga. Stayed in Calistoga. Chose B.W because we know what to expect and were not disappointed. Clean, spacious, pool, work out room and nice variety of breakfast. Fast check in and out, with professionalism. Nice décor.

"Very Spacious Rooms and Extremely Comfortable Beds!"

5
23/01/2016

This hotel has very attentive staff and an owner who cares about his hotel and guests! We had a very comfortable, spacious king room and received knowledgeable information from the front desk staff. They also promptly contacted me with faxes that arrived to my attention!

"Great Stay in Calistoga"

5
22/01/2016

I stayed at this hotel because of the great reviews online. I was traveling through the area and needed a place to stay that was affordable and quiet. The BW Calistoga seemed to do be just that. I used the pre-pay option to get a king sized room suite for $135 (taxes included), midweek. The king sized suite is ample space, plantation shutters, really great bed with nice sheets, super clean, nice sized bathroom, it was hard to find fault with anything. The check in was quick. Fairly standard front desk. Great recommendation for the restaurant next door (Sam's Social Club). The hotel is undergoing renovation, so the courtyard area is all fenced off. There is still access to the pool and hot tub and an outdoor seating area if you would like. All of the 2nd floor rooms cost more than the 1st floor rooms -- I paid an extra $20 for a 2nd floor room and I was quite happy -- I slept very well and heard nothing in the night. I think this is a very good, affordable option for lodging in Calistoga. Nice job Best Western.

"Great Stay"

5
21/01/2016

Spent three days at this hotel. The property is very nice, good location to downtown and the wineries. Although the hotel is undergoing construction renovations, it did not affect our stay. The staff are great, the room was very ample, clean and comfortable. The heated pool was a treat during the cold winter weather. Looking forward to the new courtyard.

"Great Hotel with wonderful service"

5
14/01/2016

This hotel is quiet and restful, yet in an area with many wonderful restaurants for fine dinning. And not far from so many great winery to tour along with spas to visit for the healing of the body. The staff are great and willing to give advise and help in any way

"Very thoughtful hotel"

5
04/01/2016

This hotel is great. Clean,spacious with plenty of amenities. DirecTV, kitchenette, free WIFI, What I especially appreciated is the real glass tumblers, wine glasses and mugs. Plus there are more bath amenities then a higher class hotel offers. Truly nothing to criticize.

"Great Service, Good Location, Efficient"

5
16/12/2015

I travel 30 to 40 nights per year. This is my favorite hotel. The staff are always top notch, friendly and willing to go out of the way to make sure they have done everything they can to make it a great stay. The rooms are comfortable, quiet, and aesthetically pleasing. The rates are competitive, and the location is close to numerous restaurants.

"Great hotel in the Northern Napa Valley"

5
11/12/2015

The Stevenson Manor is a wonderful place to stay. It is relatively small and located in Calistoga which is @ the northern end of Napa Valley. Our room was very nice,comfortable and quite spacious. The staff was very nice and professional. The Manor is convenient to the wineries and the great restaurants that abound in the Valley. This time of year (late Fall and Winter) it is relatively quiet.

"Excellent value"

5
02/11/2015

We've stayed here many times. Very comfortable rooms and king beds. Great location, walk to town. Staff is very accommodating. Breakfast offers options for everyone. Great value for Napa Valley lodging.

"Love it & you will too!!!"

5
31/10/2015

Absolutely perfect hotel! Exceptional hospitality and beautiful. Very clean, quiet. Off the beaten path, but walkable to downtown where everything is. If in the area, stay here, you won't be disappointed.

"Nice hotel in Calistoga"

4
27/10/2015

This hotel had a clean, comfortable room, with a very nice bed. The breakfast in the morning was good, offering a variety of items. The price was a little high, but most places in Napa valley are expensive. My only complaint was that the a/c cycled off and on during the night, and was disturbing. Otherwise, a very nice property in wine country.

"Best rate in area"

4
27/10/2015

Hotel was within walking distance of downtown Calistoga. Facility had a nice courtyard area that was perfect for breakfast and a takeout evening meal. It was the best deal in the Calistoga area that met our needs. This was a one night stay during our travels in the Northern California area.

"Our Go-To Hotel In Calistoga"

4
25/10/2015

We've stayed at the Calistoga BW twice a year, spring and fall, for over 20 years. Never a disappointment. However the hotel has become a bit pricey, especially after the remodel but remains a good value considering the increase in tourism in the Napa Valley area and the competing resorts. Very friendly staff and very clean rooms. Located on the northern edge of Calistoga it's a 10 minute walk to the downtown. Just booked our room for March 2016.

"Best deal in wine country!"

5
25/10/2015

What a nice surprise! Our room was huge. The pool and hot tub where amazing and even included a sauna and steam room. The only draw back was that the pool area is very shaded so that we had no sun. This property was walking distance to downtown - a very charming little town. We decided to eat dinner next door at Sam's Social Club. Beautiful setting and great food. We woke up the next morning and there was a hot air balloon getting ready to take flight right outside our window. Very cool.

"First Rate Hotel in easy walking distance of the town"

5
24/10/2015

We really liked this hotel with its big room, super comfy bed and huge tv. There is a nice outdoor pool on the premises and breakfast is part of the rate. Downtown is only a 10 minute walk away and you'll be spoiled for choice by the restaurants and bars.

"nice but noisy"

4
24/10/2015

pleasant except for the outside noise didnt sleep very well, the breakfast was very good but a small eating area inside. check in was easy and so was checking out did not see nor told about express checkout. the hotel was close to town easy walk . beautiful but expensive hotel across the stree , indian springs

"Great hotel and value for this area"

4
22/10/2015

We stayed here for two nights while touring the wine country. The staff was friendly and our room was very nice. It appeared to have been remodeled recently. The bathroom was very nice and the bed comfortable. We enjoyed both the pool and the hot tub. Breakfast was good with many options. My only reason for not rating the hotel five stars is the road noise. We were in room 201 and could not leave the sliding door open due to traffic. I would ask the front desk for a room away from the road but I am not sure they have any as the hotel borders two noisy streets. But considering the prices of other hotels in the area I would return here in a minute.

"Average hotel"

3
22/10/2015

I stay at a lot of Best Westerns and I don't think this one lives up to the Plus status. There wasn't anything wrong with it, but nothing exceptional either. The rooms have a good facade, but it lacks on details- no outlets near the bed, mold around the shower. The hotel is in a great location, about a 3 min drive to the main street in Calistoga and 7 mins to great wineries.

"Great hotel for a Calistoga/Napa visit"

4
22/10/2015

Came to visit Napa valley and Calistoga. Affordable quality hotel . Pleasant staff. Great clean amenities. Serves breakfast. Helpful with what is in the area. Good location. Able to walk to town. Quiet place. Has a pool, hot tub and sauna. Rooms are nice and clean and roomy. Good breakfast choices.

"We'd stay here again!"

4
12/10/2015

Our friends recommended this property to us so we were not hesitant to book it at all. We got more than we were expecting! The motel is very small, not too many rooms. And though it is a motel with outside corridors, all the rooms open up onto a courtyard area rather than a parking lot. This set up contributes to the property being nice and quite. They are just outside the Calistoga downtown area, so once again its very quiet. Yet you can still walk to all the shops and eating places downtown. Personally I think this is the perfect location. Check in was super fast and there were even chocolate chip cookies in the lobby. We had an upstairs room with a balcony. Our balcony looked over a field, towards the mountains and we enjoyed eating our breakfast out there in the morning. Our room was spotless. Bed was comfortable. Free wi-fi worked well. We did not use the pool but it was a good size. Ice machines worked well and there were vending machines available too. The free breakfast in the morning was plenty to get us started out. Front desk staff were all very nice. I thought this was an excellent little place to stay and if we do another Calistoga trip, I'll definitely come back here! The only reason I am giving it 4 stars and not 5 is simply due to the price. I know we were there on a Friday night but i still think the price was on the high side.

"Wonderful visit to Napa"

5
11/10/2015

We loved our stay at this property. Perfectly located in Northern Napa, it was a quiet place to escape away from the more crowded areas of wine country. Our room was clean, updated, and the breakfasts were very good. Only recommendation I would make is to request an upstairs room, as we could hear our upstairs neighbors quite well through the ceiling in our downstairs room. We would absolutely stay here again!

"Gets The Job Done"

4
10/10/2015

This is an average hotel at best but rate and location make it a very good value given the usual expensive options in Napa. The morning breakfast was surprisingly good and convenient. If you want to be pampered and rub noses with the upper class look elsewhere.

"Always a good choice to stay at Best western hotels"

4
02/10/2015

Just spent 2 nights in Calistoga attending a wedding at a local winery. Had a very nice experience in the hotel. Clean & large room well equipped, large comfortable bed, lovely bathroom, excellent breakfast. Coffee, cookies, apples & cold drink always ready for you in the lobby. Very friendly & accommodating staff. Actually all of my experiences in Best Western hotels in the last 3 years were great.

"Nice Stay"

4
28/09/2015

My wife and I recently stayed in this hotel for a night while visiting local wineries. The hotel is in a good location, just off of route 29 and set off a bit from the heart of town. The hotel was attractive and clean, and the staff was friendly. Hot and cold breakfast was included (typical Best Western fare). We had one small problem... had to call tech support to fix their wi-fi access. Other than that, the stay was quite enjoyable.

"Loved it"

5
20/09/2015

We had one of the nicest rooms we've ever stayed in, being spacious, clean, modern and with a gas fireplace. Staff were helpful and the hot breakfast that was included was quite good. Location is walking distance to shops and restaurants. Didn't use pool but enjoyed the hot tub. Would definitely go back.

"Great location fantastic town"

5
19/09/2015

Really nice location at the end of the town - nice pool, sauna, steam room. Rooms are very nice and have nice facilities. Staff very friendly and included breakfast is very nice. Easy to walk into town and use all the restaurants and bars. Very close to start of Oat Mill trail - very nice hike.

"Too expensive for the value"

4
18/09/2015

This hotel is in a great location, nice and the staff wonderful. But we paid $275 for a basic room with two thin and small towels. We understand it is in a tourist area without a lot of hotels, but for that price, extra effort should be made on simple amenities. And, the sheets seemed very old. Again, for that price, someone should take an extra look at the room.