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Best Western Plus Hotel Stevenson Manor, Calistoga

1830 Lincoln Avenue, 94515-1115, Calistoga, United States - See on a map
Best Western Plus Stevenson Manor - The Stevenson Manor is the perfect spot for your next visit to Calistoga. The Best Western Plus Stevenson Manor is ideally located in the center of Calistoga. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to Best Western Plus Stevenson Manor! Nestled in downtown Calistoga, Best Western Plus Stevenson Manor is a relaxing getaway in the beautiful Napa Valley Wine Country. Enjoy comfort and serenity at our charming boutique hotel in Calistoga. Relax in a well-appointed room or suite with a wet bar, microwave, refrigerator, balcony, fireplace, or jetted tub, and stay connected with free Wi-Fi. Enjoy a refreshing swim in our outdoor heated pool, get a workout in at our fitness facility, soak in the hot tub, and unwind in our sauna and steam room. After a hot breakfast, stroll through downtown Lincoln Avenue restaurants, shops and wine tasting rooms. Venture out to discover Napa Valley wineries, bike trails, hot springs, hot air balloon rides and attractions, such as the Petrified Forest, Sharpsteen Museum and Old Faithful Geyser. Renew your spirit with a Napa Valley Wine Country escape at our inviting Calistoga inn.

Best Western Plus

Hotel Stevenson Manor




Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Steam bath
    Steam bath
  • Onsite laundry
    Onsite laundry
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Guest reviews

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Sleep Quality

"Wonderful Property in Calistoga, CA"

96deannep, United States 26/05/2022

Stevenson Manor was a wonderful property. It was immaculately clean, had large rooms, beautiful and relaxing grounds and great amenities. We loved our stay so much we booked an additional night. The staff was friendly and helpful and the breakfast was more than ample.

"Best Best Western"

WisTrippers, Wisconsin 25/05/2022

I have stayed at a lot of Best Westerns and this one is the best of all of them. The pool area is fantastic. Staff are spot on. Rooms are clean and in good repair. Breakfast was only average but better than most. Hotel is close to town center and short drive to lots of attractions. To top it all off, the price is quite reasonable.

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay here with us. We are glad you enjoyed our facilities this time of the year is perfect. We hope to welcome you back in the near future.

"After The Concert"

David E P, Fremont, California 24/05/2022

Spent the night at this hotel after a concert at the Charles Krug Winery, which is about 90 miles from our home in Fremont. This Best Western, fortunately, was 7-8 miles away from the winery, which was a easy commute after the concert.

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for staying here with us at the Stevenson Manor. We are so glad to hear that you enjoyed your stay herewith us. Charles Krug is a partner and we love them as well!! We hope to welcome you back in the near future.

"Nice and clean great value for money"

User 09/05/2022

For a 3 star hotel it offers a lot, big and very clean rooms, facilities like gim, pool, sauna and jacuzzi. A delicious breakfast and great location in Calistoga. Near the hotel you got the Main Street with restaurants and shop's . No doubt I will be back

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. We are so glad you enjoyed your stay with us. We hope to welcome you back soon.

"Very good service!"

User 29/04/2022

Im a travel nurse and Best Westerns has always been my favorite hotel ever since I got my assignment in Evergreen Park. The service is outstanding. Sunny, Tesh and Cija made sure that I am always being taken care of everytime I check in at the hotel. I wont go to any other hotel but only in Best Western Midway Chicago. Thank you for the great service, Sunny, Tesh and Cija! Keep up the good work!

"Very Consistent Lodging"

fvtan, Los Altos, CA 27/04/2022

We have stayed at this Best Western annually for the past three years and have never been disappointed by our stays. The rooms are always clean and the a/c working well. We also take advantage of their breakfasts which is just enough to make our morning wine tastings more enjoyable.

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for staying with us. We are so excited to see you year after year. We look forward to welcoming you back again.

"Last minute booking"

User 24/04/2022

We booked this booked hotel literals at the last minute when our booking at another hotel fell through. What an amazing pleasant surprise. The Best Western Plus Stevenson is everything you want in booking—nice, clean, and friendly.‘I would definitely stay here again

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you so much for choosing to stay with us here at the Stevenson manor. We are so glad you enjoyed your stay. We hope to welcome you back in the near future.

"My stay in Calistoga"

User 10/04/2022

From the moment we checked in, to the moment I checked out, I was very satisfied with my stay at the Best Western Stevenson Manor. Good complimentary breakfast, fitness Center with lots of fitness options to use. Clean and tidy room, quiet during the night for a good night's rest.

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay with us here at the Best Western. We really enjoyed your group and hope you will return next year. We are so glad you enjoyed your stay. Thank you!

"Cozy Place to Stat in Wine Country"

User 27/03/2022

We always stay at the Stevenson Manor in Calistoga when visiting wine country. Great comfy accommodations and really nice people - Michelle and Rebecca in particular. The only complaints are: (1) the shower water pressure is near zero making for long showers; and (2) the pool doesn't open until 9:00am and I like to swim for exercise in the morning.

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
It was really nice seeing you and your family come back and visit us here at the Stevenson Manor Best Western plus. The pool hours are to give time for maintenance personnel to maintain the pool and check pool chlorine levels for the safety of our guest. We are glad you enjoyed your stay and we hope to welcome you back next year. Thank you for your review!!

"So convenient in Calistoga!"

IsolteleQuite, Rancho Cordova, California 18/03/2022

I was happy to reflect on my stay at the Best Western Plus Stevenson Manor because it was just what I needed, for the one night I needed, at a great price and had a great breakfast. I got in late so I needed to park on the street but it's quiet and it was easy to get to my room and I felt safe. Downtown Calistoga is a short walk (and who doesn't need a walk when you're on a food and wine tour in Napa County?) Beds were comfortable and shower amenities were nice.

Michele Boracchia, Other at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay here with us at Best Western Stevenson Manor. We are so glad you enjoyed your stay with us. We hope to welcome you again soon!


User 26/01/2022

Highly recommend! Terrific hotel. personal, location , breakfast, destine of course swimming pools hot springs- 5 star!! One of the best hotel in calistoga, without any doubt. Thank you for your job guys. Warm regards , Ruslan

Michele Boracchia, Other at Best Western Plus Stevenson Manor, responded to this review
Thank You.. We are so glad that you enjoyed our swimming pool and hot tub. We love to hear our guest enjoyed their stay. We look forward to welcoming you again in the near future.

"A cute hotel in the middle of wine country!"

lauramV2100JO, Louisville, Kentucky 21/01/2022

A beautiful Best Western hotel! Staff was very friendly, room and grounds were the cleanest of a best western I've ever stayed at! Many other best westerns should actually take notes. Nothing in my room was broken or falling apart. Everything appeared to be clean and very nicely maintained. No chipping paint, wood rot or mildew in bathrooms anywhere. Everything just worked and we were very comfortable.

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. I will share your review with my staff so they know their hard work is showing. We are so glad that you enjoyed your stay with us. We strive on cleanliness of our hotel and so glad you were comfortable during your staying with us. We know how important it is to have a nice clean room for our guest. We hope to welcome you back in the near future.

"Check in and out. Very friendly, nice and professional staff. The hotel is clean and quiet. The breakfast was good."

Daydream57767101718, Santa Cruz, California 06/01/2022

The staff was kind and professional. The hotel and room was very clean. We were always greeted coming and going. The breakfast was hot and fresh! We have stayed here before and feel like the price is very reasonable. The location is excellent for wine tasting.

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. We are glad you enjoyed your stay with us. Hope to see you again soon.

"Lovely hotel, friendly staff, warm pool!"

kalide, Sausalito, California 30/12/2021

Lovely hotel for a family stay. Good breakfast and nice big room - King, Mountain view. Pool was 82F and really nice to take a dip even with a cool air temp of 40F. Great hot tub. A little noise from other rooms but definitely a winner. Pull out couch made a great kids bed. Will stay again. Lovely staff!

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. We are glad you enjoyed our breakfast and and pool facilities. We look forward to your return.

"Week day get away"

Leslie112021, Colusa, California 12/11/2021

Nice modern hotel, great location, as easy walk to downtown. Great heated swimming pool and hot tub. Could even swim at night when it was cold outside. Nice hot breakfast and the room was very comfortable.

"Good Value"

User 10/11/2021

Our rooms were clean, bed comfortable and quiet. Having breakfast included with the room was a value and convenience. Food was average, but there were enough of a selection to meet your needs. Location was great! Walking distance to everywhere in town.

"Great Trip"

WJDMSP, Champlin, Minnesota 25/10/2021

This is our go to place to stay in Calistoga. The rooms are very clean and reasonably priced. The staff is very friendly. Breakfast offerings are plentiful. The location is very walkable to the restaurants downtown.

"Look no further…"

amovablefeast, Truckee, California 23/10/2021

Great location (one block off the center street in Calistoga), great staff (specifically Rebecca at check in, she was lovely and so knowledgeable), great room (clean, spacious and well decorated), great breakfast (it had everything you would want or need) and great value (everything else was outrageously expensive and it was a pleasant surprise to get everything they promised for a price that seemed fair). I would absolutely stay there again.

"Serviceable, safe, great location"

LikeItActive, Durham, North Carolina 09/10/2021

For a Best Western Hotel, I thought it was pretty pricey for our weekend stay. But, travel costs for hotels in this area are high, so you need to accept that. The front desk staff were incredibly nice, helpful, and highly competent. The rooms were ordinary. Personally, I found the beds a little soft. The rooms were super clean as was the lobby and breakfast area Guests were covid-aware and mask wearing was uniform. The pool area was well-kept, and also clean (as was the fitness room). The location to town was good.

"Wine trip with friends/family!"

abholtgrieve, Saint Charles, Missouri 03/10/2021

This was our first stay in a hotel in the Napa area and we were pleasantly surprised. The location was awesome. We enjoyed the hot tub and the breakfast amenities. Our room was clean and there were plenty of towels both for the pool and bathroom. We also used the table in the garden area to play cards with our friends. We will definitely stay there again. Our previous stays have always been in a bed and breakfast. The price was great compared to other places we checked.

"Outstanding Property and Caring Staff"

Garvp175, Bethesda, Maryland 12/09/2021

We stayed a few days and the breakfast kept getting better and better. The pool is very nice. The rooms are quiet . The beds comfortable. The fireplace was very nice and easy to use. Easy parking and very close to the center of town.the staff really wants to make your stay delightful.

"Amazing Experience"

kuwnlegit, San Jose, California 07/09/2021

Pros: Clean, Sanitized, Organized, Modern Looking, Kind staff, Spacious Room. Will stay here again next time. So close to the shops and attractions. Cons: Hand Towel Holder is on the wrong location. That's all I can think of.

"Cute Hotel"

Dungan74, Simi Valley, California 29/08/2021

This is a really cute little hotel, especially for a Best Western. The hotel is clean and well kept, and it is within walking distance to the main part of town. I have stayed here a couple of times now for business and it has been a good experience. The internet is a little slow. The breakfast is really good, even with the current pandemic restrictions.

"Not Happy with Best Western"

Ellen333, MA 19/08/2021

The hotel in Chelmsford MA was mostly clean and breakfast good. We saw no families checking in to the hotel. It seems liked mostly homeless people lived there. They sat and stud outside the entrance smoking and talking. I asked the front desk for the $20 gift cards per night and they didn't know anything about it and would check on it. I forgot to ask when leaving and when I called they said I would get them in 2 weeks from the main office. When I didn't get them I called customer support and they said I wasn't eligible because I had a reduced room. I never was told that and the TV never said that. Also said I never registered for the promotion. Why didn't the hotel tell me all this. Shouldn't your hotels know about your promotions. No Best Westerns for us in the future.

"Reasonably Priced Napa Valley Lodging"

DigitalRabbit, Los Gatos, California 02/08/2021

Napa Valley is a destination where one can spend hundreds to thousands of dollars per night on lodging. Best Western Calistoga is a great option for those who want to tour Napa Valley rather than spend most of their time pampered at a destination resort. You'll save money that you can then use to buy wine! To me, the town of Calistoga has always been the laid-back cousin to Napa city. There are many good restaurants, old-school mud baths, and quick access to wineries either on Silverado Trail or Saint Helena Highway. Best Western Calistoga is a relatively new property which is evident as soon you walk in the lobby. Everything is clean and shiny. The decor is modern. Rooms are large with comfortable beds, a microwave, a refrigerator, and air conditioning. My room looked out to an empty field. Because the hotel entrance is in the back, there isn't any noticeable street noise. There is a pool, which I didn't use. Breakfast is included. You'll get a choice of hot and cold entrees—surely something to please every palate. I love the stylish wooden shutters that are in the room. But I would love them even more if there was a blackout roller shade behind them. Staff are helpful and friendly. This will be my new go-to hotel in Napa Valley!

Michele Boracchia, Other at Best Western Plus Stevenson Manor, responded to this review
Thank you for for taking your time to review our property. We are glad you enjoyed your stay with us. I will share your comments with ownership great feedback. We look forward to welcoming you back real soon!

"My stay at Best Westwrn-Stevenson"

User 03/07/2021

The Best Western Hotel in Calistoga was very clean, the front desk was very accommodating and the free breakfast was varied and delicious!!! I would definitely stay there again and recommend it to my friends and family.

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank You for choosing to stay here with us at the Best Western Stevenson Plus. We are so glad that you enjoyed your stay and we hope to welcome you back soon.

"The BEST BW I've been to"

Luke A, Madison, Wisconsin 28/06/2021

The Napa Valley version of a Best Western - great rooms, great pool, right in downtown Calistoga, easy walk to restaurants and several wineries. Staff was excellent and made our stay as good as it could be.

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank You for choosing to stay with us here at the Best Western Stevenson Manor. We are so glad to hear that you enjoyed our pool and Hotel! We look forward to welcoming you back soon.

"Missed expectations"

db7477, Carlsbad, California 22/05/2021

We were a bit disappointed by the BW Plus Stevenson Inn. We expected more. It's conveniently located at the northern end of the Napa Valley and is a perfect spot for wine tasting and exploring. The room and facilities were fine. We loved the walk in shower rather than a tub/shower combo. I wish that we had time to take advantage of the pool. Breakfast was the problem. There were no gluten-free options for my wife. No fruit, no yogurt, nada… the desk clerk found a banana in the back when I asked… I preregistered online the day before and requested gluten-free options… we would have picked up something the night before had we known.

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay here with us at Stevenson Manor Best Western Plus. I am glad you enjoyed our walk- in showers, hopefully next time you will have time to enjoy our salt water pool and hot tub. I apologize our amended COVID-19 breakfast didn't meet your expectations. Due to the ongoing shortages we have been experiencing this past year, we have been unable to provide our guests with items that we have been able to offer in the past. As you noted the front desk provided fruit for you as we do offer it as part of our breakfast so I do apologize for the disconnect in communication on our part. We will use this as a training for our staff moving forward. We appreciate your feed back and we hope to welcome you back soon.

"Would stay here again"

User 08/05/2021

Easy to get to, plenty of parking and clean hotel. They had grab and go breakfast options and a microwave you can heat up your breakfast. The rooms were a good size and the bed was super comfortable. It was hard getting the toiletries out of the dispensers, but other than that, a great stay!

Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay here with us at Stevenson Manor Best Western Plus. I am pleased to hear that our breakfast offerings were to your expectations. Thank you for noting about the dispensers. I am glad that you slept comfortable in our beds. We look forward to welcoming you back soon.

"Mother/daughter getaway"

Jenifoofoo, Mendocino, California, United States 30/04/2021

Excellent stay Friendly efficient staff generous and thoughtful bag breakfast during Covid Property was spotlessly clean. When our TV didn't work they upgraded us to a balcony room where we watched the sunset over Mt St Helena and wildlife, quiet and peaceful. Nice property. Will definitely stay again.

"great location and wonderful service"

carol02481, Boston, Massachusetts 22/04/2021

Great location - easy walking distance to town, restaurants, and shops. Staff was super friendly and helpful. Rooms are spacious and clean. Breakfast service modified due to Covid restrictions but still plenty of options and hot coffee in the lobby for early risers.

"Best Place to Stay in Napa Valley"

marcb690, Anchorage, Alaska 18/04/2021

We have stayed here several times. We love it. The facilities are great - large comfortable rooms, wonderful showers, comfortable beds. And the people are amazing - always friendly, accommodating and informative. Highly recommended.

"Many Best Westerns are now over priced with dated amenities."

User 31/03/2021

Many Best Westerns are now over priced with dated amenities. Have been a rewards member for many years, 72000+ points. Last 11 day trip stayed at BW 2 nights. 1st BW was a poor value (dated rooms). 2nd was OK. Offered $25 BW gift cards with each stay. However, as usual gift BW cards were never sent. By the time I called and received them, they expired same day and BW would not allow me to book a room for a future date. This has happened several times before. Seems like a planned scam. Will think twice before booking with BW again.

"Very clean & well maintained property"

User 17/11/2020

The room was really clean and modern looking. The bed was so comfortable, it feels like we were sleeping on clouds :-) Check-in clerk was friendly, and the process was fast & easy. Breakfast to-go bag was plenty.

"Nice hotel"

User 07/08/2020

So my husband and I are on a two week vacation.. this stay was on our last week .. aesthetically it's a nice hotel at the end of downtown Calistoga... Pros: The staff is friendly and accommodating a big plus in my book.. they're the first people you see! The Hotel is clean and has hand sanitizer stations by elevators which is not the case in most Hotels.. and when I wAs laying out by the pool they did wipe down the chairs so it made me feel safe and like they are adhering to all Covid protocol.. it's walking distance to downtown. Cons: The only negative is we faced the side of the street and I got no sleep! We heard every car and diesel starting at 4 a.m I'm not sure if they're doing construction but it was so noisy... we were going to stay a extra night but I couldn't get another night with no sleep!! Otherwise a lovely Hotel, request a room not facing the street!

Stephen Patel, General Manager at Best Western Plus Stevenson Manor, responded to this review
Hi and thank you for your review. We are working diligently every day to make sure that the hotel and grounds are thoroughly cleaned and sanitized. Our guests health and safety is our top priority and I am so glad you felt safe here during your stay. I do sincerely apologize for the early morning road noise and completely understand that can affect a good night's rest. It is most unusual for there to be noise that early, which was due to road and power supply line repairs on the side street. Thank you for sharing the kind words regarding our staff, they are a very dedicated group and look to make each guest's stay special. We hope you will come back and visit us again in the near future. Thank you again for trusting us to provide a safe and clean home away from home!

"BEST WESTERN IS THE BEST...Simple and well worth the money at best western plus"

User 03/08/2020

Best western plus in Savannah store number 11215,I must say such friendly faces through the mask ,down from management to housekeeping, always asking if we needed anything, which in return made the guest very friendly!! Very clean and spacious rooms ,,I came with my 2 sons and my friend with her 3 ,we had such amazing time !thank you best western plus for the best experience! STORE #11215 ,FROM ROOM 129.

"Exceeded my expectations"

campbellrosen, Tacoma, Washington 29/07/2020

This property was clean and recently renovated. The amenities in the room were very nice, from a comfortable bed to a wet bar area. The courtyard area was a beautiful, pleasant surprise and used by us to relax during our stay.

"Clean & Comfortable! I didn't post pictures b/c hotel looks EXACTLY like the photos."

sullivankzs, San Francisco, California 23/02/2020

This was perfect for all of us; family & friends touring wine country. Location is perfect for walking to casual restaurants/dinner options. Beds were incredibly comfortable. Hot Tub is salt water, and soothing at the end of the day. Every inch of this hotel was exceptionally clean. Book with confidence!

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing our Hotel for your family ans friends wine touring visit! We are so glad that you enjoyed our Hotel and the amenities here. We hope to welcome you back sometime in the near future!


yellowlan, Walpole, Massachusetts 14/02/2020

This hotel is a secret gem. The price per night is a lot less then the other hotels around. Location is great waking distance to anything in the town. The breakfast was buffet . Had plenty of options and the women working in the kitchen coked something special to fit my husband gluten free allergy restrictions. The pool area was very beautiful, pool extremely clean and refreshing. The hotel allowed our relatives from other hotels to come use the pool. The room were extremely clean, beds very comfortable and rooms had plenty of fresh air/ ac . We would stay there again

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank You for staying here with us at the Stevenson Manor Best Western Plus. We appreciate your review. We are glad that you enjoyed our amenities and hope to welcome you back in the near future .

"RKC from Eureka"

rebeccacU791PW, McKinleyville, California 23/01/2020

This is one of the most well kept BW I have stayed. I stayed during my surgery at St Helena. The hospital is about a 10 minute drive. We arrived early and were able to check in which was nice because we could relax a couple hours before my pre-op appt. There are not very many hotels in the area offering 2 bed rooms. We had to stay an extra day after my surgery. They had to move us to a different room and set up a roll away bed but were so kind and helpful and let us move as soon as the other room was ready. They offered to move our belongings for us and did everything they could to make it a trouble free experience. I am staying here again for my post op visit. I would definitely stay here again, Book out as soon as you can. Rates go up everywhere in wine country during prime months.

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank You for choosing The Stevenson Manor Best Western Plus.I am so glad that we were able to accommodate you for the extra night and that you enjoyed your stay. We look forward to welcoming you back for your second visit.

"A hidden gem!"

susankE157VN, Pleasanton, California 30/12/2019

We stayed one night as a quick get away. This hotel was beyond expectations! Very clean and comfortable. A very nice view of the mountains and a short walk from downtown Calistoga. The fireplace was a nice surprise. The walls are a little thin so you could hear deep voices next door but that would be the only negative. Overall, I would definately recommend this hotel and I hope to return soon.

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for posting about your experience. We are so glad that you enjoyed your stay with us. We hope to welcome you back soon!


D2858LFroberth, benicia 28/12/2019

Our stay was second to was equal to many 5 star hotels around the world...Every detail was/is first class...The "entire" staff was/is outstanding...We will only stay at this location next time we visit Calistoga...

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review and for choosing to stay here with us at the Stevenson Manor Best Western Plus. We are so glad that you enjoyed your stay. We look forward to welcoming you back soon!

"Great motel"

NicholasT342, Melbourne, Australia 11/12/2019

Modern motel not far from centre on Calistoga. Room was generous in size and very clean. Bed possibly a little soft but that is a personal thing. Staff very helpful (my wife left some medication in the bar fridge after we checked out and left). They kept it until we could come back and collect it. Breakfast was quite adequate for a Best Western.

"Great getaway"

Sandi S, Carmichael, CA, United States 30/11/2019

This is the second time we stayed here. Love the location in Calistoga. Close to Indian Springs Spa next door. Great new resturant called Sam's Social Club,you can wak there. Nice firepit outside, while waiting for a table. At the Best Western Stevenson Manor there have redone the eating area, and wifi area. It is fabulous. We will be back.

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
We are so glad to hear that you came back for a second stay. Thank you for choosing our location for your getaway. We love your feedback on our newest renovations. Hope to see you back soon!

"Thank you"

satu32019, Santa Rosa, California 31/10/2019

Thank you staff and management for your kindness and caring during our recent stay. We were fire evacuees and you still took us in even though your area was under an evacuation alert status. Thanks to all the first responders, that didn't happen. Keep up the great job your doing because we notice all the professionalism you provide and we will be back.

Stephen P, Manager at Best Western Plus Stevenson Manor, responded to this review
HI Stephen! We're sorry you were affected by the fire, but we're happy we were able to provide comfort during that stressful time. We hope you are getting settled back in and hopefully we'll see you again under better circumstances!

"Very nice hotel"

Richard U, Rockford, Illinois 24/10/2019

Very nice clean, quiet hotel in a good location for a Napa Valley experience. The staff were all extraordinarily helpful and pleasant. The pool and lounging areas were great, the breakfast was simple but perfect for us. Slept like a baby. I would stay there again.

"Napa visit"

jrtaz, Milwaukee, Wisconsin 11/10/2019

I can not say enough about the staff and hotel. My best stay ever at a Best Western property. We were there when the power was shut down by PG&E for 9 hours. That staff gave us LED lanterns for our rooms during the outage. Loved staying at the hotel. Staff was top notch.

Stephen P, Manager at Best Western Plus Stevenson Manor, responded to this review
It was a pleasure having you! We are so glad that we were still able to met your expectations. We hope to welcome you back in better weather circumstances. Thank you for choosing Stevenson Manor.

"What a great surprise during the heat wave"

John H, Columbus, Ohio 01/10/2019

We were originally scheduled to camp in a local state park - but the day we arrived it was well over 100. We quickly changed plans and booked a room at the Best Western. A great experience - everything was clean, well maintained, a good breakfast selection and only 1/2 mile to many local restaurants. Best of all the room was cool that evening. We would recommend and stay here again if in the area.

Stephen P, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank You for choosing the Best Western Stevenson Manor for your travels. We are so glad that your travel plans turned into staying here with us for the night. We are thrilled to here what a great experience you had here. We hope to welcome you back in the near future.

"Great location, clean and new!"

146breng, Round Lake, Illinois 26/09/2019

Loved this hotel! It was new, modern, clean and comfortable. Great pool and outdoor seating. Good complimentary breakfast selection. Nice staff. Husband was out for work past check out time so they gave me a key to the pool so I could wait for him to return. Great location to wineries and downtown Calistoga. Will definitely return!

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay here with us at the Best Western Stevenson Manor. We are so glad to hear you had an opportunity to enjoy all of our amenities we have available for our guest. We hope to see you back in the near future.

"Awesome Place"

theraq2004, Thousand Oaks, California 25/09/2019

Everything about this place was top notch. Bed was big and comfortable, room was quiet and clean, breakfast was delicious, staff was super helpful. I'd stay in an instant without shopping around. The cookies at the front desk

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
We are thrilled to hear that you enjoyed your stay here with us at Best Western Stevenson Manor.We are so glad you enjoyed our amenities and that our staff met your expectations.We look forward to welcoming you back soon!

"Great place to stay in Napa"

User 13/08/2019

A friend and I used Best Western Plus Stevenson Manor as our base during a four-day girlfriends trip to Napa Valley. The location in Calistoga was perfect. Calistoga is a cute town, very walkable with a nice range of good restaurants and easy driving distance to tons of wineries as well as to other non-wine attractions. I researched every lodging in Calistoga before choosing Stevenson Manor. So many places emphasized romantic rooms, which didn't apply to us. We wanted two queen beds, easy parking, clean accommodations, free breakfast and attractive premises. We got all of that plus a pool, hot tub and beautiful sunsets. The décor was welcoming and modern. It was so nice to come back from a day of sightseeing to warm cookies, cucumber water, iced tea and chocolates in the lobby. The breakfast buffet featured all of my favorites: plain Greek yogurt, soy milk, almond milk and fresh berries. It also had other fruit, a different egg dish daily, a waffle maker and other amenities. The room was comfortable and clean. The bathroom looked like it had been decorated by an HGTV host, with white subway tile and a glass-enclosed shower. There was an extra sink at a wet bar in the room, which was handy. Other pluses to this property: friendly, helpful staff; good wine for purchase in the lobby; quality tea in the rooms.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay here with us at the Best Western. We are so glad that you enjoyed our Hotel. Calistoga is such a lovely town we are so lucky to live here. We do try to offer all different varieties for our breakfast. We have been Finished with our remodel for about a year an half now. It came out so Beautiful. Hearing that our guest enjoy the property as much as we do is a delight. Thank you again for sharing your experience with us that will help many other travelers with their decision when booking a hotel.

"Anniversary Trip"

wedrivelongway, Lee's Summit, Missouri 10/08/2019

There were chocolate chip cookies every afternoon, iced tea & cucumber water all day in the lobby. We stayed in a Mountain View king room with a balcony, see photo. There is a lawn tractor dealership nearby, but otherwise the view of the mountains is great! Our room had a new modern shower, but no bathtub. There is a wet bar with a microwave & fridge too. Breakfast was good. We would definitely stay here again. We used the community shuttle bus to get to the wineries. They'll give you a free pass for the shuttle at check-in.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Great to hear such positive feedback. We are so glad that you enjoyed your stay here with us at the Best Western. Calistoga is a beautiful small town everything so close to walk to. The local shuttle service is so convenient for our guest to utilize. The cookies and Ice tea await for your return.

"Very nice stay in Calistoga!"

donaldh886, Reno, Nevada, United States 08/08/2019

Enjoyed a few days at this property. Very clean, spacious rooms with great bed and bathroom. Excellent pool area along with fitness center. Breakfast each day seemed home cooked as it was not the BW plus usual scrambled eggs. Only criticism is the air conditioner is very noisy while going on and off during the night. Just me, as I am a light sleeper. Nice property for families; plenty of restaurants and shopping close by.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank for choosing to stay here with us at the Best Western. We are so glad that you enjoyed our hotel and facilities. We cook our breakfast fresh every morning for our guest.I will share your comments with our breakfast attendant.I apologize for the A/C noise. When running it can be a challenge for a light sleeper.We hope to welcome you back soon.

"A Visit to Calistoga - centrally located hotel"

Zina E, Orange County, California 24/07/2019

From checking in to breakfast, to cleanliness of the room, to checking out; all of these were excellent. Everyone is friendly and will greet you and willing to assist you. The person who took care of the breakfast was great. She made sure everything was stocked, clean. One morning we had quiche and another morning we had breakfast tacos. The coffee was good and always available. Our room was large and clean, our bed very comfortable. This hotel is centrally located and you can walk to restaurants, store.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for staying here at the Best Western. We strive to fulfill our guest Expectations and sounds like we succeeded with your stay. We appreciate your feedback as it let's us know we are working in the right direction. Thank you Recognizing Dani our breakfast attendant. We hope to welcome you back in the near future.

"Excellent service and breakfast "

Islanderabroad, Nanaimo, Canada 20/07/2019

We are so happy we decided to stay at Best Western. The service was awesome. Breakfast the best we've ever had at a BW. So many options including hot options, this is no ordinary continental breakfast. So many thoughtful options included. Our room was very well appointed, very clean, comfortable beds and linens. The pool and hot tub were clean and inviting. There is also a gym, steam room and sauna. It's a lovely well appointed hotel. You can see the care the staff put into maintaining the property is evident all over the resort. Highly recommend a stay here, you won't be disappointed. My only advice if you are really light sleeper is to request a room on the 2nd floor or a quiet area of the hotel. If you have someone who walks like an elephant above you, you can hear it. No fault of the hotels, just inconsiderate guests.

mboracchia, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay here at the Best Western. We are so glad that you enjoyed our Hotel. It's great to hear that you liked our breakfast and pool area. Hope to welcome you back in the near future.

"Great location to winery's"

mariogjr, San Francisco, California 13/07/2019

I surprised my wife brought her to Calistoga. I decided to stay at the best western. We had a wonderful experience fron check in to check out. We use the pool water, we had breakfast in the morning must say i was surprised full breakfast and the food tasted fresh. Would reccomend any one coming to Calistoga to stay here you will not be dissapointed. Cabt say enough about the great staff

mboracchia, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing The Best Western for your surprise for your wife. We are so excited that we got to play a part. Nice to hear that you enjoyed our facilities,amenities here at the hotel. We look forward to welcoming you back perhaps you can make this an annual trip for the coming years.

"Clean tidy, modern and convenient"

Mark P, Preston, United Kingdom 25/06/2019

Welcoming staff and a great free breakfast. The rooms are great, if not the largest and the little courtyard is a delight to have your above-average motel buffet breakfast. It's a short walk into the centre of town, so it's a bit quieter, but within staggering distance of the excellent Calistoga inn bar. Pool area is lovely, and was very quiet when we were there. Highly recommended

MBBOSS, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay at the Best Western. We know there are many options to stay here in the valley. We are so glad that you enjoyed our Hotel and amenities. We hope to welcome you back in the near future.

"Elegant Hotel"

Bakbouk, Sacramento, CA 21/06/2019

This is a very updated hotel located within a few hundred feet of the center of Calistoga. Park and leave your car! The room, lobby and grounds were spotless, the check-in person (whom I believe was the manager) was extraordinarily nice and welcoming, and orange-infused water and cookies were available in the lobby in the afternoon. My room even had a little wet bar with REAL glasses and mugs! Love that! The pool was shallow but heated only by the sun, so not too hot, and there was a jacuzzi, steam room and sauna. Very quiet at night. The one problem was that breakfast didn't begin until 7am, so that doesn't work for business travellers, and the lobby is actually LOCKED from 11pm until 7am! Two other things I didn't like was that the shape of the sink juts out into your belly when you're trying to wash or put on makeup, and there was no hand-held shower head, which I always prefer. I highly recommend this hotel.

MBBOSS, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your comments. We are so glad that you enjoyed the pool,lobby,grounds during your stay. We appreciate your feedback we look forward to welcoming you back soon.

"No response management"

sbkitelady, Satellite Beach, Florida, United States 13/06/2019

Beautiful location let me say. Great kitchen staff, food was fresh. Rooms were doused in detergent/bleach smell. I discussed with front desk, was told housekeeping would take care of it. Came in later, same issue. We were advised to open the windows and turn up the a/c fan while we slept! I kept asking for the manager, was always told never in, never in. I asked for reimbursement as by the 2nd day I was ill which resulted in two visits to urgent care while on vacation. I also left behind my camera battery charger/battery asked for a room check. NEVER received return call on that either!

MBBOSS, Manager at Best Western Plus Stevenson Manor, responded to this review
We are sorry to hear of your experience during your recent stay. I apologize if communication was lost during your stay. There was a report at the desk that you were requesting the room serviced without chemicals.After housekeeping was in the room for over an hour I personally did an inspection of the room to make sure your request was accommodated. I also received a voicemail, but it seemed as if you called from your cell phone because the call went in and out, all I was able to understand was the room number. I thought the call was coming in to tell us that the room had improved,No other messages were received. If you have any other concerns that I have not addressed please contact the hotel directly. Once again I would like to apologize on the behalf of Best Western Stevenson Manor that your expectations during your stay were not met. Thank you.

"Beautiful Wine Country"

User 03/06/2019

Location is quiet and out of the way. The drive in is littered with great scenery and wine stops galore. Calistoga main street is just around the corner for local eateries and great coffee. Nice amenities.

MBBOSS, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay with Best Western. We are so glad that you enjoyed your stay here. We hope to welcome you back soon.

"Stay Away—Mattresses Causing Massive Pain"

Passenger59655586403, Vallejo, California 26/05/2019

I don't understand how a hotel chain could allow such horrible mattresses. I've stayed in hotels all over the world and this hotel had the most horrible mattresses I've slept on in the last 25 years. So soft and non-supportive. Chiropractors only sanction supportive mattresses. Hotels must swap out mattresses often enough to keep them in good order. This hotel just turns their back on what is good practice. I woke in pain every morning. Even sitting on the bed was horribly painful.

MBBOSS, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing Stevenson Manor Best Western Plus. We apologize for your recent experience. The hotel was recently remodeled and new mattresses were placed in every room within the last year. We never want our guests to have an uncomfortable stay and we apologize our mattress wasn't a fit for you. We appreciate your feedback and your comments will be used to improve future stays with us.

"Ótima ambientação e tranquilidade. "

Jorfran, Londrina, PR 07/05/2019

Hotel gives you the feeling of the countryside and it's very cozy in the inside areas, great breakfast and there is even a Tesla support charger, for those who use Tesla hybrid cars. In the entrance they offer you fresh baked cookies and coffee.

MBBOSS, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing the Best Western. We are so glad that you enjoyed your stay here with us. We look forward to you're return.

"Really nice remodel and location"

Benson1520, Fort Collins, Colorado 02/05/2019

Great service from the front desk, above most other properties we frequent. Rooms and facility are like new. We stayed only one night but would return to this property, all things given in the region. The front desk made several calls to make sure we had everything we need for our stay and to inform us of any issues that we would need to be aware of before our visit.

MBBOSS, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for staying here with us. We are so glad that you enjoyed your stay. We are excited for our return guest to see the end result with the remodel.Front Desk strives for all the guest to have superior customer service. We hope to welcome you back soon. Thank you again.

"GREAT place to stay in Calistoga CA"

Omer B, Reno, Nevada 12/04/2019

We spent a GREAT night at this hotel. First impression of the property was very favorable. Modern, clean appearance of the lobby, and mostly the greeting and check-in experience with the staff. They were friendly and professional. The room was well appointed and clean. Best of all, it was quiet. Even though it was close to the road, it was quiet. I think this is definely the place to stay in Calistoga and look forward to returning.

MBBOSS, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for staying with us here at the Best Western. We are so glad that you enjoyed your stay. We strive to achieve the Best Experience for our guest. We look forward to welcoming you back in the near future.

"Napa's Calistoga hidden value gem"

User 07/04/2019

I work in the area since 2004 on business. Yes I can stay at some boutique hotels in the area:however, Best Western Stevenson Manor gives the great value. Save the $$ and use it towards the Napa Winery Experience.

"Worth a return stay ..."

Jim R, Newland, North Carolina 16/03/2019

Though located a quarter-mile from everything it is very walkable. Rooms were well appointed and very clean! The complimentary breakfast buffet was excellent. Along with typical offerings, there was a quiche, which was delicious. The staff was friendly and helpful. We wanted to stay longer but the inn was full.

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for staying here at the Best Western. We are so happy that you enjoyed our breakfast. I will share your comments with my staff. We strive to provide our guest with exemplary service. We hope to welcome you back in the near future.

"Calistoga Hidden Gem"

User 13/03/2019

We have stayed in Calistoga many times and love the town and activities. How we missed this hotel as a choice in the past is something we do not have an answer to. This hotel was perfect for the two nights we stayed. Very clean rooms, comfortable bed, very friendly staff. Enjoyed the pool use, hot tub, The best was the wide variety of choices available for breakfast. We hope to return again soon. Keep up the great work!

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay here with us at the Best Western. We are so glad that you enjoyed our breakfast and pool facilities. We welcome your feedback and appreciate your kind words. I will share your comments with my staff. We look forward to welcoming you back.


donoverandover, Santa Cruz, California 24/02/2019

Quality, smaller size hotel, convenient location. Decent pool and tub, although both attract kids and noise. Breakfast was the normal boring food offered at all hotels. Nothing to brag about. Charming architecture. Easy convenient parking.

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you staying here at the Best Western. We do apologize for the noise as we are kid friendly. We do our best to offer many Breakfast options. We do offer hot items among many other choices as an example two kinds of muffins,bagels,English muffins,white and wheat bread. Hard boiled eggs fresh fruit,oatmeal and cinnamon rolls. If you stay with us again you can request something to you're liking. We hope to welcome you back in the near future.

"Excellent experience!"

PatriceR796, Manhattan Beach, California 07/02/2019

The staff at this hotel went above and beyond expectations of service! Rooms were comfortable and clean. Bathrooms have been recently updated. Beds were comfortable. Great location. Short pleasant walk into town! Enjoyed the jacuzzi, workout area and other amenities.

CurrentHotelManager, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay here at the Best Western. We enjoyed having you all here with us. We are so glad you had a great experience. I will share your comments with my team. We look forward to welcoming you all back real soon.

"Wonderful experience"

Passport15839006250, Dallas, Texas 05/02/2019

Staying at the Best Western was a restful easy experience. Staff was so helpful, polite and friendly.! Breakfast staff was the best. Food was just enough and a lot of choices. Room was clean, beds comfy and bathrooms large. All in all wonderful stay. Will stay again.

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for staying here at the Best Western. We appreciate your feed back and I will share with our entire staff. We are so glad to hear that you enjoyed your stay. We look forward to welcoming you back.

"Convenient location"

skeltonmav, Lutz, Florida 15/01/2019

We were surprised at the location in relation to the wineries. Wineries were just a short drive from the hotel. Hotel was clean and updated. Workout room had adequate equipment and room was spotless.There were many great food places in walking distance. Staff was friendly and pleasant.

"Delightful Stay"

Rita H, Tillamook 14/01/2019

We were just here for one night but we it was a good stay. They have a great breakfast in the morning. The facility is nice and clean with comfortable beds. I especially liked the shower. The only negative that I would say is that the lobby closes at 11 pm.

"Very nice hotel"

X9337GUkens, mpls, United States 19/12/2018

We stayed here in mid December, the staff was very helpful and even offered 2 umbrellas for us to use to walk into town and to a couple of wineries. it was raining and we were having rental car trouble so they save the trip. the rooms are very nice and in a quite safe location.

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you choosing to stay here with us at the Best Western. We are so glad to hear you enjoyed your time here. We hope to welcome you back soon.

"Calistoga Value"

Liz R, Villa Park, California 19/12/2018

The Stevenson is a great value for the Napa Valley. The decor is new and the room spacious. Plenty of parking and secluded enough for quiet. Highly recommend for a good value alternative to accommodations on hwy. 29 and less congested than the city of Napa.

"Great location"

User 22/11/2018

The hotel is located in short walking to downtown Calistoga, nice clean comfortable room, friendly staff. The writer Stevenson did stay there indeed. Breakfast options are limited, it is better to have breakfast in town.

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay here with us and we so glad glad you enjoyed your stay.

"One of the best BW ever"

2Horst2, Affoltern am Albis, Switzerland 13/11/2018

We have been there on our Napa Valley Winery tour. This was the best BW experience we had son far. The place was so well maintained that it looked newly built (though it isn't). The staff, the rooms, the pool area, the breakfast variety - just everything. Is it a more expensive BW? Yes but come on it's Napa Valley and excellent value! We come back again - Thnx

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay with us here at the Best Western. We are so glad that you enjoyed your stay with us. We hope to welcome you back in the near future. Thank You.

"Great place to stay"

Pioneer38400906091, Shreveport, Louisiana 06/11/2018

Spotless, comfortable room. Recently remodeled and it is shows. the beds are very comfortable. the breakfast is filling, not just bagels and cereal. Great location. the staff is friendly and helpful. great value


User 31/10/2018

The room was exceptional, large and comfortable. Breakfast was very good with eggs, quiche etc plus standard continental option. The pool and Jacuzzi area was neat and well maintained. Close to downtown but need to drive to shops and restaurants.

"First 5 star Hotel Rating"

User 14/10/2018

Excellent facility with large clean rooms and great bath. breakfast was above average for a free hotel breakfast. Very quiet location. the staff was friendly and very helpful. We will stay there again.

"Comfortable hotel in a great location"

MermaidFlorida_USA, USA 02/10/2018

We were in Calistoga for a wedding. We were given many choices of where to stay. Most options were much more expensive than this Best Western. We absolutely made the right choice. We were greeted warmly by Sandra on our arrival. Check-in went very smoothly. There is a comfortable seating area with 2 computers in the lobby area. Our room, Room 215, was lovely. It was large, clean and comfortable. There was a gas fireplace that turned on easily with a timer switch. Our adult daughter slept on the sleep sofa. She said that it was very comfortable. Our king bed was also very comfortable. The breakfast was very good. Each morning there was a different egg option. It was an easy walk to the many restaurants in downtown Calistoga. We would definitely stay here again.

"outstanding renovation"

pixer1, Los Angeles, California 12/09/2018

Recently renovated property is very attractive and a great location. Be caredul where you park. Our car was keyed overnight. Very good service and full hot breakfast. Very attractive room with fireplace. Will return when weather will make fireplace desirable.

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. We are so glad that you enjoyed your stay here with us. We are so happy to welcome all of our guest to our newly remolded property. It's nice to hear our guest are enjoying all the renovations that we have done. It was very unfortunate that your car was scratched. We do not here about this often. We hope to welcome you back soon. Thank You!

"Calistoga's "Best""

wilk112018, Thousand Oaks, California 04/09/2018

This Best Western Plus in Calistoga is the 'BEST"........the pool is fabulous; the breakfasts are excellent; the rooms are spacious and CLEAN.....great location just north of the town of Calistoga...within walking distance :)

"Great 3 night stop"

User 18/08/2018

On arrival we were greeted by a lovely friendly lady in reception . Even though we arrived earlier than check in we were allocated our rooms . Our room was on the ground floor overlooking the pool . Lovely clean modern room . Everything you needed was there . The pool area was lovely . Plenty of seating and sun loungers in the shade which was great as the temperatures were very high . The gymn was clean and well air conditioned . The hot tub was very hot . The hotel was just a short walk from Calistoga Main Street with a nice selection of restaurants and a couple of bars . The Napa valley is stunning . We managed to see what we wanted in our three days there . Overall an excellent short stay .


M8377OVbethb, Cleveland, Ohio 14/08/2018

Hotel/pool was very attractive, extremely well maintained and clean. Staff was excellent, helpful and friendly. Free continental breakfast was very good and staff replenished items in a timely manner. My only suggestion would be that the double beds were a tad larger. They seemed to be more like large twin beds. Overall, a lovely experience.

"Loved our room and stay."

User 12/08/2018

Second time staying here and we were super happy with our stay. The room overlooking the pool was so clean and airy. The Breakfast is very good. One morning there was two crustless quiches to choose from mushroom or sausage. They were pretty darn delicious. Next morning there was scrambled egg and bacon. It really is a relaxing delight to stay here.

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing to stay with us for a second time. We are so glad that you enjoyed your room over looking the pool and our breakfast. We love hearing our guest experience so Thank you. We hope to see you soon!

"Calistoga stop over"

Juniper111111, Kent, United Kingdom 07/08/2018

Great location and better than expected hotel. Very clean and brand new with good facilities at no extra cost. Pool was great with the added bonus of steam room, sauna and hot-tub. The breakfast was more than adequate for two hungry teenage sons with plenty of choice. It was an easy walk to the main drag of Calistoga, which is a great location in Napa Valley. Would highly recommend this as a base to stay when in the area. Much better than some higher-end hotels that we stayed in during our road trip around California.

Michele B, Manager at Best Western Plus Stevenson Manor, responded to this review
We want to Thank you for choosing our location. We love that you have mentioned so many different thing's about our hotel that you really enjoyed. Calistoga is such a hidden gem:) We hope to see you and your family back in the near future.

"Warm and Welcoming"

Marc B, Anchorage, Alaska 19/06/2018

We came to Calistoga to celebrate our daughter attaining her PhD. We had intended to arrive in the late afternoon, but didn't get on the road from Santa Clara until 8pm. We were beat and a bit discouraged when we arrived at 10:30pm. Then we met Sandra the wonderful lady at the desk. She welcomed us so warmly and so sweetly, we forgot our troubles. When we explained we hadn't had time to get dinner, she offered us some snacks from the breakfast supply. She had great recommendations for restaurants. Sandra made our evening. The property is located about two blocks from the center of town, easily walkable to shops and restaurants. Calistoga has that wonderful small town feel, which makes strolling very pleasant. Our room was on the second floor, which is accessible by stairs or elevator. The room is large and well appointed, with a king sized bed and a sofa sleeper that actually sleeps pretty well. The bathroom is wonderful with a large walk-in shower, and a beautiful sink area with lots of room to stow your toiletries. The room has two (!) luggage racks which is wonderful — I always wondered what hotel managers think the second guest in the room is going to do with their luggage. There is a gas fireplace, but since it is summer, we did not try it. The room is spotless and the maids do a great job servicing the room each day. The WiFi is incredibly fast for a hotel system. The desk is nice, but it does not have any USB outlets for charging devices and only one plug-in. There is a regular outlet in the wall next to the desk. The iHome clock radio has the plug-in for older iPhones, not the lightening plug-in. It does have a USB outlet in it. Breakfast is actually a pleasant meal. They have real plates and silverware instead of plastic silverware and paper plates. The eggs are made on sight, so they taste like scrambled eggs. The breads are fresh. The cook comes to visit the tables to make sure everything is good. The pool and hot tub are very nice. The pool deck is large with several tables and chairs, as well as outdoor couches. The hot tub and pool have good stairs with hand rails. There are also a sauna and a steam room, as well as a bathroom which has a shower for washing the chlorine off. In sum, this is a great property. The staff is very friendly and helpful. Especially Sandra!

"Awesome time in Calistoga!"

TruckeeHR, Truckee, California 18/06/2018

Newly refurbished rooms are awesome - a great value (when I went) and perfect for walking to anywhere in Calistoga. Will return as soon as possible :)! Had many great meals next door at the Indian Springs restaurant. Went to several wineries in Calistoga - was a great spot!

"Squeaky Clean and Roomy - What's not to like?"

hatetoflySFbayArea, SFbayArea 04/06/2018

Well there are a couple of things not to like. The most important is that they have only ONE luggage cart. It's a good luggage cart, but any other motel would have two or three or four. The next annoyance is that there isn't a light inside of the door when you come in. And that's where nook for the luggage racks is. I.e., there's not adequate light for your luggage. The fact that the room itself is light colored helps somewhat, so that it's not a total disaster. The other “bad news” was that the hot oatmeal was watery and not so hot. The good news is that a) they tried, b) there's all sorts of condiments for your oatmeal or other cereal, including frozen berries in the fridge, and c) they have both soy milk and almond milk. That is very rare in my experience. And if you're coming west on Lincoln, the sign says “Stevenson Manor” and not Best Western. For all I knew “Stevenson Manor” could have been senior housing. When we got to the other side of town, I had to use the phone to figure out it was a mile back. But when you're driving east, there is a Best Western sign. But all-in-all, it's quite an excellent place: The Décor is light and airy, there's a pool, hot tub, exercise room, sauna and steam room (I didn't try them). No tub in our room, just a shower without a grab bar. The elevator was a little tricky to find the first time. We had a large king-bed room with fridge and microwave and counter with a small sink, and two (two!) luggage racks. There were enough convenient electric outlets, but you wouldn't say plenty. I thought the lighting was a little skimpy, as noted above. The lobby is large, well lit, convenient seating with two computers. And breakfast was better than at most Best Westerns.

"Great location to many wineries in Napa Valley"

Debi S, SanFrancisco 04/06/2018

So much of the time in wine country is spent enjoying food and wine. Stay at this Best Western so most of your money can be spent on fun! It is competitively priced,watch for specials. Good for couples and friends trips. Not a resort property, simply a great stay. Very attractive building, 2 story with a very modern feel. Small complex with really nice and accommodating rooms. Clean and fresh. Our bed and pillows were so comfortable. Free breakfast was simple but good enough. The woman who checked us in was really great. I am sorry I don't remember her name. She was very informative about the area and helpful during our stay. Just off the Main Street in Calistoga. Great place to rest up for all the fun in the area.

"Love the steam room along with hot tub and pool"

halleybulger, Auburn, California 28/05/2018

We enjoyed our stay while at Bottlerock. The front desk called us to make sure we had a key upon arrival since they knew we were coming in late. We loved the outside area along with the sauna, steam room and hot tub area.

"Beautiful, very nice rooms, good breakfast and great location"

kathy w, Merced, California 25/05/2018

We had a handicapped room. Very large. Easy to get around lobby, grounds etc. Good selection for breakfast. Cookies upon check-in. Would definitely stay again. Just down the street from the hotels, etc but far enough away for quiet.

"Clean, Comfortable Hotel in Calistoga, CA"

Suzan1028, Gig Harbor, Washington 18/05/2018

We were pleased with our one-night stay at the BW Plus in Calistoga. The hotel has recently been renovated, and it appeared to be brand new. It's very clean and modern, and the bed was very comfortable. The check-in staff member was efficient. The check-out staff member, Maria, was VERY helpful when we lost our carryon luggage (the rental car trunk popped open, and it fell out!!!). She knew we were distressed and guided us through the process of locking the devices over the Internet. The hotel's manager, Michele helped in this process and was very calm and reassuring. I had met her earlier in the day when she approached me, making sure that our stay had been a good one. Overall, we would definitely stay here again if we're in the area, and I would definitely recomment Stevenson Manor to friends.

"Amazing Property/Value"

Hawaiibound02, Seattle, WA 14/05/2018

Beautifully maintained property, lots of amenities, spotless inside and out. Nice front desk staff. warm chocolate chip cookies are a nice touch and great way to end the day with a sweet snack. Rooms were nicely appointed, comfortable beds, great bathroom/shower, once again spotless. Pool/spa area was also spotless with towels available and nice lounge chairs, tables/umbrellas and two nice sectional seating areas to have a glass of wine, etc. Love this property. Only place I will stay when visiting Calistoga as its a great location to downtown and the value is very good compared to other properties in the area. Great full breakfast as well.

"Wonderful hotel!"

User 10/05/2018

My daughter and I stayed at this hotel two nights in Calistoga on our wine trip. The staff was wonderful and the breakfast couldn't have been better! I recommend this hotel and will stay there again. Don't hesitate making a reservation here - it was great!

"Great spot!"

User 09/04/2018

We stayed 4/6-4/9 and were pleasantly surprised. Easily the nicest Best Western we have seen. Our fireplace room was large, nicely updated and had comfortable bedding. The complimentary breakfast was above average for similar hotels, although choices were limited, what they had was good. Employees were extremely friendly throughout our stay. Walking distance to several good restaurants and downtown. Short drive to many wineries. The only negative was the walls were thin. Each night we could hear our neighbors on both sides too easily. Its not a 5 star hotel, but when you compare similar types of hotels, its a standout in its class. If we were staying in Calistoga again, we wouldn't hesitate to stay here again.

"Enjoying wine country"

bradleys761, Salem, Oregon 30/03/2018

We stayed in Calistoga for three days to tour the wineries and celebrate our 45th wedding anniversary. We had an excellent experience at the Best Western Plus; very friendly and helpful staff, a good breakfast to begin each day, a great hot tip/spa in which to relax each evening. A wonderful stay.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for you feed back. We are glad that you enjoyed your stay here in Calistoga. How exciting to celebrate 45 years. We hope to welcome you back soon. It is our pleasure having you stay with us. Thank you again for your feed back. Thank You!

"Husband's bday"

User 29/03/2018

The hotel is cute and clean! The staff is sweet. It is right next door to indian hot springs and Sam's club, for a mineral soak and some great grub. The pool and spa are really nice too. The breakfast was AMAZING!

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Dear Cathryn, Thank you for your review! We are so glad you enjoyed your time with us in Calistoga and look forward to welcoming you back soon! Thanks again!

"Comfortable and Clean"

User 14/03/2018

On a business trip I stayed at the Stevenson Manor for three nights. The rooms were recently renovated, clean and modernly furnished. The front desk staff was friendly and helpful. The breakfast supplied each morning gave a wide variety of options, always changing. The location is within walking distance of downtown, many restaurants, a stroll through Indian Springs (which is directly next door) all available to you. The wi-fi is not secure, however I found that after three evenings (of working) to be solid and steady.

"Nice Best Western"

User 08/03/2018

I thought the price was a bit high, But they have a nice pool I saw a sauna and steam bath, I don't thing the steam room was working, Very nice fitness center, This Best Western is much nicer then others, So the price was not too high.The rooms are larger the other BW's The guide option on the remote works, were as at other BW's it doesn't, The wireless works good,

"A wonderful surprise"

BetsyR19130, Philadelphia, Pennsylvania 27/02/2018

We booked only one night in Calistoga, bridging other plans, but ended up feeling sorry that we didn't spend more time at this hotel. The desk person, Sandra, was welcoming and very helpful in directing us to hiking sites and restaurants. And the breakfast was not just the usual fare, including two amazing fluffy quiche offerings that were better than in many fine restaurants. We would love to return!

"A Valentine Treat"

Robert M, Danville, California 16/02/2018

Easy to find all the way through town, it sits on the corner with the entrance not on Lincoln. Now under going remodeling, it is a nice comfortable place to rest away from crowds and bustle of downtown. The rooms are well appointed with extras and have comfy beds and great pillows. The staff are all friendly and helpful. It has relatively few rooms, so make certain to make a reservation.

"Great hotel, getting better"

nbc707, Northern California 11/01/2018

We stayed here in January 2017 and have stayed three more times in the past year (it's a convenient hotel for St Helena Hospital, offers a discount for hospital visits, too). They have been renovating the hotel this whole year and we are very impressed with the changes. The exterior is finished and now they are working on the rooms. The work is done between 9 am and 6 pm, so, for the most part, you are not affected by the noise since you are out and about at that time. Breakfast is great and the staff is friendly and helpful.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your wonderful review, we are so happy you enjoyed your visits with us! The renovations have been incredible and we will have all work completed by mid-March. Looking forward to your next visit! Best, Steve

"Very Nice Stay in Calistoga - Great Staff"

Mary D, Petaluma, California 10/01/2018

We stayed here as part of a wedding block of rooms in June, 2017. Truthfully, we normally do not stay at Best Western Hotel chains, but we were very surprised with our stay here. Calistoga is very small in general and the price you pay for the type of rooms in Calistoga are a bit over priced in our opinion. However, we felt the Stevenson Manor was definitely an exception. The rooms were newly renovated, nice size, clean and the property nicely situated - a little away from the actual center, but within walking distance. The staff was very friendly and helpful. I can't say anything positive for the breakfast in the morning, as the egg wontons were like hard boiled eggs inside an overcooked dry wonton. But this was in June, and I have read more current reviews so perhaps that has been rectified. Otherwise, our stay was very nice, quiet and welcoming! We would stay here again if coming to Calistoga.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Dear Mary, Thank you for your review! We are so glad you enjoyed your time with us in Calistoga and look forward to welcoming you back soon! Our hot breakfast entrees have been popular and we have definitely perfected the wonton eggs, quiche, and various egg scrambles after getting accustom to our new kitchen since June 2017. Thanks again! Best, Steve


shirley w, Cottonwood, California 08/01/2018

Excellent location, exceptionally helpful friendly staff, Beautiful rooms, great views. Enjoyed the hot buffet, the won ton egg muffin first morning and the quiche next morning. A few blocks from cute fun downtown Calistoga with great restaurants, 10 minutes to culinary institute of America.and close to Napa. Tons of wineries, and spa's. Pool and spa is heated. Will definitely go back. This hotel was a treat.

jdshotels, Manager at Best Western Plus Stevenson Manor, responded to this review
Dear Shirley, Thank you for your kind comments regarding our staff and property. The staff works so hard to provide the best possible guest experience and reviews like yours are so much appreciated. Love to have you visit with us again! Best, Steve

"Wedding room blocok"

E5711TJrachelt, Chicago, United States 04/01/2018

Excellent! Loved the breakfast in the morning and really cured us when we needed it after a long night. The closeness to the wedding venue so super easy for us to get to! Beautiful views- we loved the steam room and hot tub too!

"Great place to stay in Calistoga."

meaganc942, Rocklin, California 18/12/2017

Walking distance to Sam's Social Club as well as downtown Calistoga. The facilities were updated, our room was very comfortable. Breakfast included was perfect. Free parking and a shuttle that will take you to the wineries in town.

"We had a good stay ...."

sfguesth0use, San Francisco, California 06/12/2017

The location and amenities are very good. It was our third stay in as many months since we have business in the area. We had the room with a balcony overlooking the pool / spa area. The room would be a ten if it had a fireplace too. We were able to watch part of the Xmas lighted truck parade from the balcony.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your fabulous review! We love our Balcony rooms, and we are glad you do too. Wasn't the Calistoga Lighted Tractor Parade wonderful? It truly embodies an amazing Calistoga Christmas. Thank you for sharing in the experience with us! We hope to see you back real soon!

"Great Value and Killer breakfast"

869jesp, San Francisco 27/11/2017

What a pleasant surprise to find such a clean, conveniently located, well staffed little gem. The breakfast was the best free hotel buffet we've ever had with real scrambled eggs, lots of healthy options, mini fresh waffles with real berry compote, sweets and good coffee. Ground were small but well appointed with a fountain and sitting area, pool and easy, close, free parking. Rooms were super clean and looked like they were a fresh remodel. The safe were genuinely friendly and real people, a pleasure to talk too. The price was lower than most other options so I think it is one of the best values in the area. It's location is exceptional as you can walk across the street to a great restaurant Sam's Social Club (great spot!) and around the block to the downtown shopping street. We rented bikes and did a wine tasting tour via bikes which was fun. Our hot air balloon plans got cancelled at 5:30am due to ground fog so that was bummer but we loved the Old Faithful Geyser for it's history and ability to bring in your wine for no charge, they even supple the opener and glasses! Overall had a great visit in Calistoga and this hotel was terrific.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you 869jesp for the fabulous review. Our beautiful town is absolutely perfect for a nice getaway. And thank you for your detailed review of our property. We hope you can come back and enjoy another Hot Air Balloon Ride!

"Awesome Hotel"

C7621MNdeans, Wellington, United States 27/11/2017

This was one of the nicest Best Western hotels I have stayed in. The hotel lobby was clean and updated. The room was really nice, clean and updated with a balcony. The staff was very pleasant. The breakfast was one of the better ones I have had with a nice selection not your typical hotel breakfast. I would recommend it to anyone wanting to visit wine country.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
C7621MNdeans, thank you for your fantastic review. We definitely take pride in our unique breakfast, and our property! We welcome you back anytime!

"Nice place"

User 23/11/2017

The service was very good. The breakfast was of good quality with a fair amount if options. It was pricey, so I expected the hotel to be good, and it did not disappoint. The place has been renovated since I last spent time there, and it looks better because of it!

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review of Stevenson Manor! We are happy you enjoyed your stay! Thank you for staying with us!


Martha B, Raleigh, North Carolina 20/11/2017

Just got back from a trip to Napa Valley. We stayed at the Stevenson Manor and it could not have been better. The beds were wonderful, rooms clean and breakfast just fine. We were able to walk to restaurants and an easy drive up from Napa. So glad we didn't cancel our many posts here that said...don't come til the city proper no visual damage..and everyone we saw said...thank you for coming. Would definitely stay here again.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Martha B, Thank you for your review of Stevenson Manor. We agree, that Calistoga is open for business. The air quality has returned to normal and there is no Damage to our town. We hope to see you back real soon!

"Really a treat!"

D7463LBdavidn, Lodi, United States 08/11/2017

Comfortable and clean, quiet and really nice staff. Clean pool and lots of choices for breakfast. My family loved our stay here. We walked to town and enjoyed great restaurants and shops (easy walk). This is the right size to provide great service.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
We love to hear wonderful reviews such as this. Thank you so much for coming to visit Stevenson Manor, and Calistoga. We hope you come visit again!

"Repeat stays, nice property"

daisygirl2013, Hattiesburg, Mississippi 02/11/2017

We've stayed here 3 or 4 times over the years because we can count on a clean and quiet property, convenient location, and good breakfast. We don't splurge on a wine country hotel because we spend so little time in the room. Save that money for wine purchases and fantastic meals!

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for staying, and thank you for the wonderful review! We take pride in our hotel and service, and we appreciate you acknowledging that. We look forward to having you back soon!

"winery tour"

jeff w, Saint Louis, Missouri 16/10/2017

We were to stay for four nights at the hotel last week but had to leave due to the fires. The time we spent there was nice. The rooms have a lot of space and recently upgraded. The sunday night the fires broke out they kept us well informed but we had to leave the next morning. Thank you for being concerned for our safety.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. We look forward to having you back at the Stevenson Manor in the near future, to finish your wine tour! Cody McLain Hotel Manager


I3913BNmichaelp, Laguna Niguel, United States 15/10/2017

$300 a night for a very average room, 2 tiny thin towels, and the room not ready at check in time. Understand Calistoga on October weekends can be expensive, but this was absurd. Due to room not being available at check in time we were late to a wedding event, the whole reason for our trip and why we were paying the outrageous amount for the room. Requests for more towels ignored for 3 days.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Dear I3913BNmichaelp, Thank you for your review. I apologize for the issues you encountered during your stay. We always aim to exceed expectations and we will review our housekeeping procedures to ensure all rooms are ready for check-in at 3pm and all in-room guest requests are properly handled. Our front desk staff is also always ready and willing to assist with any guest requests. If visiting the area again, please contact me directly at the hotel as I would welcome the opportunity to earn your business. Sincerely, Cody McLain Hotel Manager

"Napa Valley wine tasting"

ronniec902, London, United Kingdom 12/10/2017

We stopped here for two night on our recent vacation. The hotel is very modern and clean. The staff are very friendly and the rooms a large and clean. It is only a short walk from the town centre where there are loads of restaurants and there are also wine tasting rooms which belong to the local wineries. I would have no hesitation in recommending this hotel to anyone.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your kind words. We take pride in our service here at the Stevenson Manor. We hope to see you again soon! Cody McLain Hotel Manager

"Great stay!"

gerhartb2017, Wauwatosa, Wisconsin 01/10/2017

Have stayed here many times and really like to total remodel. We were wowed by the transformation well done. Also heard when we were there that the rooms are next ( not that they need it ) This hotel is a Napa Valley value. Great staff!

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
We appreciate your kind words on our newly updated hotel. We are excited that you were satisfied with our updates (and soon to come updates). We want to welcome you back anytime, you folks were fantastic.

"Wonderful wine country hotel"

InTune, Wisconsin, USA 30/09/2017

We usually stay at a favorite "chain hotel", but chose this because it was in a good location and reasonably priced. We were so happy with our stay here. It had an intimate feeling, it was so fresh and clean appearing, especially the lobby and breakfast area. The pool and hot tub were amenities we rarely use, but we did here because of ease of access and perfect shade from beautiful trees. The breakfast was wonderful as was our room. The location was great in the wine country, and the town of Carlsburg had many nice options for dinner in the evening.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your stay and response. You've chosen the exact words we love to describe our hotel. We hope to see you back real soon!

"Great Experience!"

User 25/09/2017

We highly recommend Stevenson Manor for your Calistoga stay. Very happy with this hotel in all respects. Large rooms were very comfortable and clean. The hot breakfast buffet was wonderful! (really enjoyed the wonton egg cups!) The staff was very friendly and helpful. We ended up staying here four nights total, moving back for our final night!

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your fantastic review! We love our wonton egg cups as well! We hope you come visit us again!

"Nice Place in Calistoga"

Gordon C, Carlsbad, California 24/09/2017

We checked in at 4:30 pm after a long day of driving. Check in was quick and easy and the desk clerk was very friendly, courteous and helpful. Our room was on the second floor (thankfully they do have an elevator) overlooking the pool. The room had a king bed with night stands, TV, fireplace, desk with chair, dresser, small couch with coffee table, one upholstered chair, a nice size closet, two luggage racks, sink, microwave, small fridge and coffeemaker. They really need a floor lamp near the chair for a reading area. The bathroom was roomy with dual sinks and adequate counter space, a combo tub and shower and a nice quiet evacuation fan. It's well situated in Calistoga, within walking distance from the downtown area. The pool is very nice and has an adjacent hot spa. They also feature a fitness center with four machines and free weights. Their complimentary breakfast is very good and the lady in charge features a different main dish each day. Depending on the room, you do get some traffic noise from Lincoln Avenue but nothing that really bothered us.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review of Stevenson Manor. We appreciate your kind words, and will take your comments into consideration. We look forward to having you back!

"Wonderful hotel"

User 21/09/2017

This is a gem in the expensive Napa Valley. We have stayed in more expensive hotels in past visits whose rooms are not nearly as nice and who do not offer breakfast. Stevenson Manor offers a wonderful hot breakfast, good coffee, and very nicely appointed rooms. Would stay here again and would recommend it. It's just at the edge of town but not far to walk to restaurants in town. There was a very friendly host at the desk who helped when needed.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
We appreciate your awesome review of Stevenson manor. We hope to see you again soon!

"Fantastic Stay!"

Mikaela Z, Sacramento, California 21/09/2017

Welcoming staff, clean room, comfortable bed, great pool/hot tub area. I stayed with a few friends for a spa day for my birthday and we had a great stay. The staff were wonderful, the room clean and perfectly sized and the location was great, right next door a spa for treatments and off the main strip. Thanks!

"Nice place to stay"

volpattiK, Livermore, California 19/09/2017

great location, very nice décor, helpful staff within walking distance of a lot of restaurants. great price and quality will stay there again most definitely. very good coffee, best I have ever had at a best western hotel

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for choosing Stevenson Manor. We are glad you had a pleasant stay!

"A Great Place to stay"

CBC46, SAN MATEO 16/09/2017

We had a comfortable one night stay. Staff were friendly and accommodating. The breakfast was appetizing and the entire facility was immaculate. The public areas have undergone major renovations which are very nice. The location of the property is especially great for access to Calistoga and St Helena.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for reviewing the Stevenson Manor. We pride ourselves on our property, and are glad you got to come stay. We hope you return soon!

"Everything is Thumbs Up for this one!"

Gypsies-on-the-go, California 14/09/2017

This is a really nice place to stay while in Calistoga. It is within walking distance of the main street in town. We were put in a standard room right behind the fountain and next to the pool, which turned out to be very noisy. The next day we moved to an upstairs room where we had a very nice quiet night's sleep. The rooms are large, have microwaves, refrigerators and a nice coffee machine. Breakfast is included with great selections from eggs, sausage/bacon, waffles, hot and cold cereals, yogurt, fresh fruit, juices, etc. The staff is friendly and helpful so we would return and recommend this place..

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
We look forward to your return to Stevenson Manor! Thank you so much for reviewing us and letting everyone know about your stay!

"Wonderful hotel experience"

Barry R, Columbus, Indiana 10/09/2017

Very nice room and an excellent breakfast, convenient location in Napa Valley, right on main road. We have stayed in many hotels along our 26 night western trip from Indiana and this was the nicest stay yet. They met every need and expectation.

Cody M, Manager at Best Western Plus Stevenson Manor, responded to this review
This review was a wonderful one to read! We know you have an expansive choice in lodging, and re proud that you picked us. Thank you so much!

"Stay at Best Western Plus Stevenson Manor"

barbmarge, Los Angeles. California 10/09/2017

My husband and I traveled to Calistoga in order for him to photograph the Louie Vermeil Classic at Calistoga Speedway. While in Calistoga, we stayed at the Best Western Plus Stevenson Manor. The hotel was centrally located and just a few minutes from town and the track. The accommodations were very nice and the atmosphere quiet and serene. The breakfast was good, with the home-made vegetarian quiche delicious. The staff was very helpful and assisted us with any of our inquiries. Due to an apparent problem with the system, an issue did arise about a wake-up call. But, management was quick to respond and address the situation. I would recommend staying at this Best Western!

"Lovely hotel with a great pool"

User 08/09/2017

Our room was spacious and clean with a massive bed and good facilities. Hotel staff were friendly and helpful. Best of all is the pool area which had plentiful well maintained sunbeds, seats and comfortable furniture to relax on. The complimentary breakfast was also good. The location is within a short walk of Calistoga centre.

"Best Western Stevenson Manor, Calistoga, Cal."

User 02/09/2017

This Best Western has been completely renovated since our last stay 3 years ago. Rooms are very clean; good beds and showers. Employees are very friendly and helpful. Breakfasts are nicely done with a very comfortable BK room. Great location for northern NAPA wine country.

"Great hotel"

Gill B, Wilmslow, United Kingdom 30/08/2017

Loved this hotel. Clean comfortable and friendly in a great location. Nice clean modern room. The pool was a welcome extra to cool down at the end of a hot day. Breakfast was good, plenty to choose from and breakfast area was pleasant. Staff were very helpful and the town was lovely. I would recommend.

"Great place"

459isaacm, peoria, az., United States 28/08/2017

I finally got a vacation and it was important that I booked a hotel that was at least decent especially for my wife comfort. We booked a room in BW in beautiful Caistoga, Ca. not knowing what to expect. Man what a relief, as soon as I was greeted by gentleman at front desk I knew this hotel was special. The modern design of the hotel, the cleanly indoor and outdoor areas was impressive. Our room was spotless and comfortable I well recommend this Best Western to everyone.

"The Best BW Hotel"

quicktraveler91, Dallas, Texas 25/08/2017

This is the best BW plus we have stayed at. It is completely modern, clean, beautiful and has a great location. It reminds us of a European hotel with the design quality. The rooms were spacious, had a fireplace and a sofa with refrigerator and microwave. The breakfasts were very nice with hot food, real plates and good coffee service. It was also close to town with an easy 10 minute walk. Highly recommended.

"Great location"

Kristin H, Fort Worth, Texas 25/08/2017

Great location for our family trip for a wine wedding. The front desk was so welcoming and remembered our name every time we walked in. Seemed more like a B & B than a chain hotel. Very welcoming. Breakfast was more than your standard hotel food. Beds were so comfortable and we all slept very well.

"Nicely located and very friendly customer service"

BGL46, Los Angeles 23/08/2017

The hotel in Calistoga is nicely done. The lobby is very up to date and the rooms are getting there. This Best Western Plus is a "boutique' style hotel now. I would come back and stay again and recommend it to others. Location is great with respect to wineries and restaurants. Breakfast was provided and it was good. Everyone was very friendly and helpful from the time we arrived until we left. Sandy and Cody at the front desk were exceptional and made our stay enjoyable. They are both so friendly and helpful. Very customer focused

"Calistoga vacation"

Susanne K, Hamilton, New Jersey 19/08/2017

We have stayed at Stevenson Manor several times. Last year, the hotel was under renovation. What a lovely surprise. The lobby was totally remodeled with modern and bright accessories. The breakfast offered many options for every palette. One morning, Kim offered to make us sausage, since there was none left when we arrived. A very nice person with great customer service skills. I would like to offer a suggestion for the room renovations coming soon. The only downside of our stay was the noise coming from the room next door where a child was yelling and running at 5:30 AM. Soundproofing the walls might alleviate this problem.

"Napa Valley"

leahr830, Tulelake, United States 16/08/2017

I had never been to the Napa Valley. The Best Western made my stay very pleasant. Josh was the name of the front desk clerk that checked us in and he gave us a map and suggestions on where to eat. Very helpful!

Cody M, General Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review of the Best Western Plus Stevenson Manor. We are pleased to hear you were delighted with your stay. Our staff is trained to give the top notch customer service you were provided with, and to go the extra mile. We are excited you had a such a wonderful experience in Calistoga. We hope to see you again soon!

"A real find"

markfT5222BP, San Francisco, California 10/08/2017

After searching online unsuccessfully for more "unique" bed and breakfast-type places, we were amazed to find the BW Stevenson Manor, which appears brand new and freshly appointed. Our room had a mountain view and fireplace. Hot breakfast with bacon, eggs, self-made waffles, etc. included in the price: $225/night. I thought it was a great price for a really nice property.

Cody M, General Manager at Best Western Plus Stevenson Manor, responded to this review
We are excited you had such a pleasant stay with us here in Calistoga. We recently upgraded our breakfast to include unique offerings. My staff an I are glad you enjoyed them, as wel as our property! We welcome you back, and hope to see you real soon!

"A Great Spa-cation"

Lenore S, Castro Valley, CA, United States 09/08/2017

Went here for a much needed get-away. I enjoyed this quaint little hotel. The pool area was my favorite. Staff very professional and friendly. The pillows on the bed were a little uncomfortable but hotel pillows usually are :) Would definitely return!

Cody M, General Manager at Best Western Plus Stevenson Manor, responded to this review
Calistoga is the perfect little town for a nice little getaway. We like to think of Stevenson Manor as the perfect vacation spot in Calistoga, and we are pleased you agree. It is guests like you, who give us feedback, that help make the experience for others more positive. We will look into the pillows and see what options lie ahead for us. Thank you, and we hope to see you soon!

"Very Pleased"

Kevin C, Essex 08/08/2017

Typical Best Western, doing the important things right. Quiet, clean, comfortable. Pool an absolute delight. Staff all helpful. Breakfast simple but good. Small hotel in a small town, but perhaps that makes it easier to care about what you do. Would definately use again.

"Great stay"

Nicole M, Dubuque, Iowa 07/08/2017

Hotel staff were very welcoming and kind. Nice building, room and amenities. While the hotel itself is small, we only ate breakfast and slept there. A short stay, but would visit again if in the area. Within walking distance to downtown area.

"A gem in Napa Valley"

RoskieMom, Neuilly-sur-Seine 04/08/2017

Very well run hotel, a relative bargain in a very expensive market. Excellent staff, outstanding breakfast, air conditioned exercise room, shady, comfortable pool area, and the WiFi works! Easy walking distance to Calistoga restaurants.

"Excellent Experience"

Gail M, Santa Cruz, California, United States 25/07/2017

Stayed at this hotel for two nights in July with my 80 year old Mom while wine tasting. Extremely pleased. Location close to downtown meant we could park and then walk to shopping and food in darling downtown Calistoga. Had a room on the main floor, so no issues with access. Hot days driving around Napa, so the pool was a welcome respite at the end of the day. Beautiful pool, hot tub, sauna, and steam room were clean and quiet. Breakfast is included and was clean, good-tasting, healthy choices like fruit and oatmeal, and a hot eggy entree. Service was excellent. Will come back to this hotel.

"Best experience at a Best Western!"

User 21/07/2017

The staff here is Amazing from the Front desk to Breakfast and Housekeeping, they go out of there way to make you feel Welcomed , I know everyone experience is different but this has been the first Best Western I have stayed at that I actually enjoyed ! It's Walking distance to lots a of food choices and very close to Amazing wine tours!! I recommend walking through the town it's beautiful and has lots of neat stores.

"Great stay at the Best Western Stevenson Manor"

User 19/07/2017

My girlfriend and I recently attended a wedding in Calistoga and had a wonderful experience at the Best Western Stevenson Manor. Sandra and team were wonderful during the check-in and check-out process and throughout our stay, the hotel was beautiful and within walking distance of downtown Calistoga, and our room was great. We'll definitely be back the next time we're in the Napa area!

"Awesome little hotel"

Y7649XCpaolaf, Miami, Florida 19/07/2017

We stayed here for a wedding. Hotel has been updated mostly on the outside. They are still in the process of updating all the rooms. Sandra at the front desk and Mary at the breakfast parlor made our stay AMAZING. Thanks for all ladies :)

"Looking for a Great Stay"

cbellet, San Francisco, CA 19/07/2017

Staff courteous helpful and very pleasant. Hotel extremely clean and attractive.Surrounding amenities like restaurants, mud baths, massages, all within walking distance. Excellent value for the money. We will return.

"Awesome stay"

L1035PYamys, Davis 18/07/2017

Friendly Staff, great rooms, affordable price. Pool was at a great temperature, not too cold and very clean all over the property. The location is also a huge bonus. My husband and I walked downtown and it took us 5 minutes. I would definitely stay here again.

"Calistoga gem"

jacque92113, Costa Mesa, California 17/07/2017

A completely remodeled Best Western in Calistoga within walking distance of downtown. The only problem was the air conditioning fixed vent blew directly onto the bed. We took care of by turning the bedside table sideways. We told the front desk upon departure so hopefully they will install a movable vent.

"North Napa excellent hotel"

615tedd, Reno, United States 12/07/2017

Excellent location for your trip to the wine country. Highly recommended. Very nice motel with clean, spacious, well-appointed room for the price point. Friendly check-in staff with lots of tips on seeing the area and helpful with dining and planning the rest of our trip. The breakfast was quite good and the area kept fastidiously clean. Courtyard recently remodeled into a cute atrium lobby/dining area - nicely gardened. Excellent hotel in a convenient location. Quiet, comfortable and clean. definitely would stay again and recommend to others.

"A pleasant time in Calistoga"

David D, santee, United States 08/07/2017

We were fortunate to find the Stevenson Manor in expensive Napa County in the wine country. But the great value of this hotel made it all worth it. Hot tub, internet access and its great layout kept the sound of nearby traffic hidden and pleasurable.

"New Hotel a Short Walk To Town"

TucsonCurt, Tucson 04/07/2017

Never thought I'd be giving a good review to a Best Western, but this was a nice, newer property, just a 5 minute walk to town (and about 2 minutes to Indian Springs). The rooms were modern - we especially liked the large walk-in glass shower instead of the more typical tub shower in most hotels. Breakfast was fairly typical, but adequate. Nice workout facility with a little more equipment than usual. Room was clean and well-cared for. My only complaint is that the lobby is locked until 7:00 in the morning, so an early riser has no place to go to read the complimentary paper, check emails, etc., while my late-rising wife sleeps in. All in all a great value and good location.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. I apologize that we were unable to welcome you into the lobby before 7:00AM. Hopefully the morning was warm enough to relax outside in our courtyard until the lobby did open. I will have the owners review the lobby hours to see if a change in staffing is possible.

"Great Hotel in Calistoga"

999rmi, Placerville 30/06/2017

Clean room, friendly staff. Awesome pool & jacuzzi. Easy access to down town. Check in and Check out process was easy. Breakfast was really good with fresh fruit and anything else you would want for a breakfast.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! I've shared you comments with our staff. Positive feedback always keeps us motivated to make our guests stay a great one.

"Boutique hotel experience at chain hotel price"

User 29/06/2017

This was our first stay here. From previous reviews, it sounds like they have been renovating the hotel and upgrading their breakfast selections. I would say those things have been a success. I thought the lobby and courtyard were lovely and our room had the kind of amenities I expect at a small boutique hotel rather than a chain. I have stayed in a lot of hotels but have never had a reason to write a glowing review of the breakfast: we had a new item, a house made quiche, that was phenomenal! I very much appreciated the selection of healthy choices as well. But even more impressive was the true hospitality and friendliness of every employee we met. I think we got our money's worth and then some.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! I am so glad that you had a wonderful time with us. We are pleased that you liked the renovations and the changes we've made with the breakfast. We hope to see you again.

"Great stay highly recommended"

Dstrishaw, Mendocino, California 29/06/2017

Amazing stay. Best western is a great chain. BeaUtiful boutique property and fab value. Highly recommend walking distance to whatever u want to do in town. Unlike the BW of the past. Rooms large light and airy

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for the kind review. We are grateful that you enjoyed your time with us.

"Awesome experience!!"

User 25/06/2017

Sandra and her crew show a cohesive professional and friendly environment. What hotel has fresh baked cookie to greet their customers? The breakfast was incredible and had a huge variety of foods. The pool was always clean. The have a terrace with running water where we met our friends from the bay area and sat outside for a few drinks.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! I am so glad that you enjoyed your time with us and that the staff made it memorable. I'll share your comments with the staff.

"Average Hotel in Beautiful Area"

courtneyj445, PITTSBURGH, United States 25/06/2017

We stayed at BW to save money while traveling for a wedding. The other hotels and B&Bs offered were much more expensive. After our experience, I wish we would have paid extra for a more satisfactory stay. Our room had small spiders crawling throughout the bedroom and bathroom. A light bulb was out in the bathroom. The breakfast items were not freshly prepared. The staff provided helpful, yet standard, accommodations. Next time we will invest in a more personal experience while traveling to Calistoga.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
I am so sorry that we failed to meet your needs. I have already had our pest control company out to investigate why spiders were in the room. We are in the process of upgrading our breakfast menu and I apologize that items did not appear fresh. I have shared your concerns with the breakfast staff so that we can make the appropriate improvements. I do appreciate your feedback.

"Overnight stay for the races at Calistoga"

User 24/06/2017

Wow! Not good. The process of making the reservations was extremely difficult. We reserved a balcony room for two nights however when we arrived we were told we were going to have a handicapped room on the ground floor with no balcony. We were told we might be able to get a balcony room for the second night but that would require us moving which was impossible since we were going to be at the racetrack. The rooms are a little bit smelly and don't plan on getting much sleep because the walls and floors are very thin. You hear everything going on at this hotel. They indicated they have free breakfast but when we arrived in the breakfast area they were out of coffee, waffles, all of their breakfast items, milk, And the place was a mess. The one lady working there was working extremely hard but they had her in there by herself on a busy weekend. She was doing the very best she could The property is what you would expect from an extremely low rate budget hotel as far as the rooms are concerned. One positive thing about the hotel is the bed was reasonably comfortable.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Mr Sams, I am truly sorry that we did not exceed your expectations. As explained at check-in, your secretary booked for you the accommodations that were made available to you… two separate rooms/reservations due to the fact that we did not have the same room type available for consecutive nights. We always offer supervised room moves where your presence is not required, though I understand this was not of interest to you, nor what you expected. I am also sorry that breakfast experience fell short of your expectations. We have been in a process of introducing higher quality hot breakfast offerings (quiches, breakfast scrambles, potatoes, etc.) and there were clearly delays in replenishing items and clearing out used dish-ware, etc.. Please know that we are working on evaluating the staffing levels during these high demand periods to ensure this doesn't happen again.

"Beautiful Relaxing Stay"

AAlexander99, Lewisville, Texas 20/06/2017

I was overly impressed with the quality of the hotel in every detail. As well the staff went above and beyond to make my stay comfortable including waiting on hold for over 20 minutes to arrange for a tour reservation at the Castello di Amorosa. The breakfast was not the usual BW spread, but instead A+ variety of items to fulfill the needs of any particular eater. This has to be the best place to stay in Calistoga.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! I'm so glad that the staff and our amenities made your time in Calistoga enjoyable. The positive feedback keeps us motivated!

"Very nice Best Western Plus"

JamesHTexas, Texas 17/06/2017

We stayed 3 nights in a king bed suite at this BW and were very pleased with the 2nd floor accommodations. The room was large, clean, had consistently good wifi, Seattle Best in-room coffee, a microwave, refrigerator, good water pressure, and was reasonably quiet. The bed, however, was not that comfortable and the available lighting left a little to be desired. The breakfast included a different hot egg dish each day along with a waffle maker, cereals, breads, and yogurts. The staff did a good job of keeping the offerings replenished. Unlike many hotels / inns, the coffee here was excellent. Check-in and out was quick and efficient with a friendly and courteous staff. Stay here.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! I'm so glad we were a positive part of your time in Calistoga. I appreciate the feedback regarding the bed and lighting. We are in the process of designing new room décor that will include new matresses. I'll see if lighting can be reviewed also.

"Nice hotel in a nice location"

Campbell M, Gold Coast, Queensland, Australia 16/06/2017

The room was simple but very nice and clean with a balcony, coffee machine and a fridge and even provided wine glasses. The pool was nice. Location is fantastic if you are looking to do wine tastings. Breakfast was very nice

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for the review. We are glad that you enjoyed your time with us.

"Great stay"

Igor K, Khabarovsk Krai, Russia 15/06/2017

Nice place, really good value, great outdoor heated pool, steam room and jacuzzi! Smooth check-in, express check out, lots of parking space. Breakfast selection is a bit basic, but there's everything you might need to kick start your day: cereals with all sorts of healthy add ons, omelette, oats (my personal favorite), fresh waffles (my son's favorite), fruit, toasts, coffee and tea. Close to all the wineries and some of the best dining. Totally recommended !

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for the review. I'm happy that the hotel fit your needs while here in Calistoga.

"Needs soundproofing"

bdjetal, Columbus, Ohio 12/06/2017

The hotel was very nice but I was on the first floor and you can hear every footstep from the room above. The guests above me sounded like they had guests and I got very little sleep. I recommend the hotel only if you can get a 2nd floor room.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
My sincere apologies that the guests above you were not considerate to their neighbors. I appreciate your recommendation of the second floor to future guests.

"Great hotel horrible guests below my room."

User 10/06/2017

Upon my rather late check in the guests below had loud thumping music playing that not only was too loud but vibrated the floor. The front desk addressed it and they lowered it slightly and resumed it at 6am

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
My apologies that another guest was inconsiderate of their neighbors. I will speak with the staff on ways to be more determined in dealing with guests regarding noise and to enforce our quiet hours.

"The best"

darkijarkin, Midway City, California 09/06/2017

For the las 3 years my wife my brother and his wife we take advantage of the pasaporte in Calistoga Ca For Wine testing and we find this jewel on the heart of the action Remodeling room, sauna, steam Free breakfast very affordable on the month of January and the first week of February just love it

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you. We appreciate the positive comments.

"Clean and Comfortable"

113lucillec, Lowell, Massachusetts 07/06/2017

The hotel was clean and comfotable. However, the breakfast does not start until 7 am. And, even at 7 am, the breakfast was not ready as the hostess seemed pre-occupied with talking to guests she knew. Apparently, she was moving out of state and was saying "good-bye". Otherwise, I would recommend a stay at this hotel.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
My apologies that the breakfast wasn't as attentive as she should of been nor as prepared as she should of been for the breakfast start time. Thank you for your feedback.

"Relaxing And Affordable"

donnafayesc, Reno, NV 06/06/2017

I stayed at this property in March and the grounds were under renovation. I was so pleased with the final result when I arrived again a couple of days ago. This was an overnight "girl's" get away. We were greeted at the front desk by Sandy who had a big grin and welcoming demeanor. She represents the property well and was a delight when I met her in March as well. Our room was as represented and the pool area was so peaceful. We brought some afternoon snacks and wine and played cards and visited leisurely. The breakfast is very sufficient and organized and the weather gave us the opportunity to take our food into a courtyard off the dining area. Once again, all was peaceful, clean and serene. I would suggest dining around the corner at Sam's Social Club. It's a Calistoga institution that offer wonderful cocktails, indoor and outdoor dining and great food. I hope to return to this lovely place again soon.

"Nice little hotel with really good breakfast and friendly staff"

User 05/06/2017

A nice rest stop in Calistoga close to a little center where we could find some charming restaurants. The staff all over the wine country is unbelievably knowledgeable and kind, making our experience a memorable one.

"Good Value"

frederickp859, Woodstock, GA, United States 29/05/2017

Not knowing Napa Valley, Stevenson Manor was a great choice. The room was very clean and comfortable and the hotel was recently refurbished. Calistoga was a nice town with good access to the vineyards of Northern Napa valley. The breakfast was good, with more variety than typical in similar situations.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
I'm glad that you enjoyed your time in Calistoga and our hotel got to be a part of the experience.

"Great place but frustrating at times"

ericzanes, Lisbon, Portugal 28/05/2017

Havestated here in and off for many years. It is a quiet(usually) getaway that is a walkable distance to the entire town of Calistoga. There is a nice pool and an adequate breakfast. Worth staying here.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
My apologies that noise disrupted your stay with us. I hope that it didn't stop you from enjoying your time in Calistoga.

"Great location and amenities"

memoa2014, St. Petersburg, Florida 22/05/2017

Room was great with a mountain view and fireplace. Loved the fact that they have a steam and dry sauna, whirlpool and heated pool. The only issue that I had is that the hotel is not fully active until 07:00 AM (i.e., saunas do not work, hotel lobby is locked and you need to knock on the door for it to be opened)

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. I will discuss the hours of operations for the saunas with the owners to see if the hours of operations can be changed to earlier. My apologies regarding the lobby hours. Being a very small hotel we do have limited lobby hours. Of course a hotel employee is always on site in case of emergencies.

"It went beyond my expectations"

christinemE8523LS, San Francisco, United States 20/05/2017

The website needs to be updated as the exterior I found online isn't what it looked like. They had a fitness center, which was a nice surprise as that wasn't mentioned on the website either. Over all it was clean, comfortable and walking distance to shops and restaurants.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for the feedback. We have been under renovations for quite some time now and as our projects (the gym and exterior) are finally complete. Pictures will be forthcoming and be updated to our websites. My apologies that they were not a match. Hopefully it looked better in reality than on the website.

"Newly Renovated"

Bruce M, Rahway, New Jersey 17/05/2017

A great hotel in a beautiful location. The staff was warm and caring. The hotel is in the middle of a part of NAPA valley that has some interesting wine tours. Castello di Amorosa is about three miles from the front door. The breakfast was good and the bed comfortable. The bathroom was roomy and updated. Don't forget to try some of the local fare. We had organic ice cream that was a real hit with the group. Fire places in the room also.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your kind words for the hotel and the area. We appreciate them.

"very good hotel"

User 16/05/2017

we stayed for 3 nights and enjoyed our stay. The hotel has been modernised with a very nice and bright lobby. The staff were very helpful. No noise problems, nice pool, great breakfast. Others in our party stayed at other local hotels and this was the best for the price range. Avoid Carlin Cottages! Would return to the BW if in Calistoga again

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you. I'm so glad we made your time in Calistoga more enjoyable.

"Excellent hotel; excellent value"

Hawaiibound02, Seattle, WA 10/05/2017

This hotel offers everything you need, great breakfast, clean rooms, nice pool/spa area with umbrellas and nice patio furniture. Excellent location to town and amenities. Recently remodeled outside and looks very nice and updated. Staff helpful and friendly.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you. How kind of you to comment. I'll share this with the staff.

"Great location"

Nicole S, Woodland, California 08/05/2017

Within walking distance from shops & restaurants, nice & clean, complimentary breakfast was good, but walls are paper thin. Had children next door to us and we could hear EVERYTHING! From their blow up mattresses to them signing songs at 11p.m. & then right before they went swimming at 9am.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for letting us know of your experience while staying with us. I'm glad that location worked well for you. I do apologize that noise disturbed your stay.

"Great locatikn"

tillylamp, Newry 04/05/2017

Calistoga is an expensive place, but this hotel was great! Free breakfast in the foyer, nothing fancy but all you need, cereals juice toast etc. A nice pool and hot tub, and a gym. Not a fancy place but clean and easy to find. I would definitely recommend it!

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you!

"Trip To Wine Country"

CSCTO, Thousand Oaks, California 24/04/2017

We wanted to stay in Calistoga on this trip and this hotel had the best price by far we could find. The room was nice, breakfast was good and the hot tub and steam sauna were just what we needed after a long drive. They are finishing up a renovation so it will be even nicer the next time we stay.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you! We are pleased that you enjoyed your time with us.

"Rooms need some updating"

Barb G, Waltham 21/04/2017

The place was nice and clean and the attendants at the front desk were very nice and helpful. We were disappointed to find out that the bus does not run on Sundays to the wineries and that was the only day we were there - so take note. The bathrooms are VERY dark. Women take note - you can't hardly see to put on makeup or do your hair. They really need to get this fixed. Bathrooms should be bright and cheery. The breakfast was great and the room was quiet and faced a pasture so no cars driving by the room. I would definitely recommend this place except for the bathroom lighting. The pool and hot tub looked nice but we didn't use it.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
My apologies that the Calistoga Shuttle was not available for you. I have passed your concerns on to the city, who manages the service, to possibly add Sundays in April. The current schedule only has the Shuttle available on Sundays during May through October. Thank you for your feedback regarding the bathroom lighting. I am discussing options with the ownership to see what investments can be made to brighten the space up.

"Super CLEAN and comfortable"

KACRUNYOGINI, Boston, Massachusetts 20/04/2017

Affordable, clean, free breakfast, small refrigerator/sink area in a good sized room. Bathroom is spacious and includes a jacuzzi tub and separate glassed in shower stall. Fresh fruit always available along with chocolate chip cookies at the front desk. Easy, short walk into town.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for the posiyive review!

"Calistoga "

User 19/04/2017

Found this hotel on Expedia. It had good reviews but was skeptical because it was a Best Western. The hotel was fine. The rooms could use some upgrading. There was construction going on but it wasn't noticeable regarding noise. Location was great walking proximity to the restaurants and shops on Lincoln Ave. the free breakfast buffet was a combination of a few hot items and cold items. Had to settle fir a king; was told the property doesn't have many doubles. Did not use the sauna or pool.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your review. We are currently sprucing up the exterior of the property and just finished the renovations to our public spaces and dining area. We hope to start renovating our guest rooms in the fall.

"great location, new rooms"

rehtiag, Ventura, California 14/04/2017

Seems like each room here has been recently remodeled. I had a balcony room on the back facing the mountains. Just a okay view. But you could walk to Sam's Social Club and very nice high end restaurant. the free morning breakfast was very adequate. I would stay here again.

Tammie Q, Manager at Best Western Plus Stevenson Manor, responded to this review
Thank you for your review. We do hope to see you again.

"Nice Hotel, currently under construction"

thomasbH811VQ, Redding, United States 14/04/2017

The BW+ Stevenson Manor was a nice place. It was small and easy to find, and only a short walk from a main drag in Calistoga. The rooms were nice, the complimentary breakfast was good, and the service was good. The construction outside was a little of an eyesore, but it only means they are trying to improve and it's hard to fault them for that. I enjoyed my stay here and would recommend it to a friend.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for the kind words. So glad you enjoyed your time with us!

"Very Pleasant indeed!"

Robert W, Sydney, Australia 08/04/2017

After motoring north from San Francisco we arrived in the Napa Valley and headed straight for Calistoga for our lodgings, Stevenson Manor, the region has a connection to Robert Lewis Stevenson, with a state park named in his honour, he stayed the Valley in 1880 after his honeymoon. The staff were very welcoming, and great during the two night stay, the hot breakfast, scramble eggs and sausage included, was more than enough to start the day sightseeing. The property in quite new, and has a resort feeling about it, we were aware before arriving that some work was still being carried out, this was limited to 9AM to 5PM, and since we were out most of the time this really did not detract from our stay. An added benefit is that Sam's Social Club restaurant is right next door

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for the kind words. I'm so glad you enjoyed your time in Calistoga.

"great value and location"

Azure95065, Santa Cruz, California 08/04/2017

Pleasantly surprised with the hotel. Excellent price point with very clean room, good amenities and free breakfast! The staff was ver friendly and helpful. The hotel is in the midst of renovation..No loud noise. But our bathroom sink faucet had low flow when we arrived. We mentioned it to the front desk and they quickly addressed the issue! Restaurants and coffee shops were close by and within walking distance. Highly recommended!

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for the recommendation. I'm sorry that we didn't catch that plumbing issue prior to your check in, but it's nice to hear the staff responded quickly.

"A step up from our normal lodging... and worth it"

kayaklady2, Washington State 01/04/2017

When I was searching for places to stay in Calistoga, I was blown away by how expensive places were. This Best Western seemed doable. It had a great location on the edge of downtown, close to restaurants (right next door to Sam's Club), shopping, groceries, outdoor market. We could walk everywhere. Didn't move the car for the three days/nights we spent there. I loved the spa pool. One night I went out just before bed to soak in the warm water. I took off my earrings and watch by the side of the pool, and then forgot them along with my room key (but didn't figure this out until the next morning). I was frantic because the watch, while not expensive, had belonged to my mother. The next morning, while we were at breakfast (also excellent), the earrings and watch had been returned to our room. It will be the integrity and kindness of the staff that I will remember most among an array of excellent amenities.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I am so glad that you enjoyed all that Calistoga and Stevenson Manor has to offer. It's wonderful to read that the staff handled your lost items with the care and concern they deserved. Thank you!


Jacob M, Pittsburgh, Pennsylvania 01/04/2017

We were very pleased with our experience, so much that we extended our stay! Every area of the hotel is very clean. The beds are so comfortable - I don't remember having a better nights sleep away from home. It was also quiet and although there was minor construction happening, it was not an interference at all. Good rates for the area and the location is excellent. We will stay again next time!

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you. We as so happy that you enjoyed your stay and grateful for the positive feedback.

"Comfortable hotel"

Tomh M, Alexandria 24/03/2017

This is a very nice hotel in a fun little town in wine country. The rooms are clean and comfortable, the staff is friendly and helpful, and the area is lovely. Breakfast wasn't exceptional, but was fine.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for taking the time to comment. We appreciate the feedback.

"Winery visits on bike"

dinkytoys, Oslo 16/11/2016

A friendly hotel with nice rooms, centrally located in Calistoga, a few minutes' walk from the town centre. No restaurant at the hotel, but a good choice within walking distance. A good complimentary breakfast was served every morning in the newly decorated reception area. The local bike shop provides winery visits on bike, so park your car at the hotel and enjoy some exercise and good wine.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
So glad you enjoyed your stay and got to tour our part of the valley on bikes. It is a unique perspective to pedal around the area, you move a little slower but you get to soak up the atmosphere more.

"Don't be fooled by the name!"

amanda_griffiths5, Phoenix, Arizona 10/11/2016

This was a great place to stay on our day trip to the Napa area! They had the best continental breakfast I've ever had and the staff was very friendly. They are currently under construction, but it wasn't a big deal.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you!

"Hotel Under Construction"

User 06/11/2016

Hotel was under construction. We were NEVER told of this. It was incredibly LOUD the entire weekend. The workers were there both Saturday and Sunday. Definitely NOT a relaxing weekend with workers outside your door. PLUS they blew the leaves outside our window at the pool EARLY Saturday morning!

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I am so sorry that patio and landscaping work was being done during the weekend of your stay. It was the first time that this occurred and it seemed to be in an attempt to finish the new patio prior to the rain. It was poor judgment on our part and I do apologize that it made your stay less comfortable.

"Return visit."

mexicoamigo, Bedford, Texas 05/11/2016

Public areas under construction 9AM/5PM. Work should be finished in 6 weeks. Was not a problem, unless you like to sleep till noon. New reception and breakfast area. Bright and airy with good breakfast items available. Waffles, eggs, breakfast meats, juice, etc.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for selecting to stay with us again. Even in the mist of renovation mess. Your patronage is greatly valued.

"Comfortable and Convenient"

dafsmith57, San Diego 04/11/2016

As long as you are focusing on the Calistoga area, then you may as well stay in town. The town is so easy to walk. The Stevenson Manor is right at the edge of town and convenient to the Cal-Mart store, restaurants, etc... They are doing some renovation, which means nice rooms, but there is some day time noise. They may be done by now. Simple but good breakfast included.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your review. Renovations still have a few more weeks and we can't wait for the finish!

"Great rooms and Excellent service!"

NRMEdgmont, Edgmont, PA 03/11/2016

We have stayed here before and have always appreciated the location, the rooms, and the service. Sandra, the manager is great! Helpful, friendly, accommodating. Wanda, the breakfast queen, was also great! Food selections were always refilled, great selection, and tasty! The coffee they have there is very good! The new lobby/breakfast area is very nice - we were able to watch Sunday night football with our large group and enjoy our snacks and wine! The rooms are a decent size, and some are quite large! The place is a short walk into town and close to the Oat Hill mine trails. If the weather is good, they are worth the exploration!

"Mid Renovation "

ExtensiveTravels, Florida 02/11/2016

Not a bad place, just in the middle of a full renovation. The lobby has been completed with the rooms still to be done. Rooms definitely in need of facelift. Probably the most money I've ever spent for a Best Western, probably due to the great location in Napa.

"Napa visit"

NIuvis, Miami, Florida 27/10/2016

Very clean, friendly staff, well located good breakfast good price for calistoga will definitely be back is under renovation but it was seem less I really enjoyed and felt safe being there by myself can't believe is a 2 stars hotel

"Great stay at this hotel!"

JoAnn C, Bedminster, New Jersey 26/10/2016

We stayed for 4 nites and enjoyed it. The rooms are very clean and spacious. The small kitchenette in the room was helpful and the refrig actually had a freezer, which is a rare find in most hotel rooms. The breakfast was good and there were plenty of food options available. The construction going on was advised on their website, but it did not affect us at all. You can walk into Calistoga in about 5 minutes from the hotel.....there are lots of great restaurants and nice shops in town. The price may seem a bit high for a Best Western, but being in wine country all the hotels are pricey. Comparatively, I felt the room rates were reasonable.

"Overpriced during construction"

Truthsaayer, Pompano Beach, Florida 23/10/2016

We arrived to find construction at this hotel which I was told I missed on the website 8 months ago when our reservation was made. The room (207) was clean if a little dark and faced the pool and Lincoln Avenue. Pool noise was moderate and the road noise was tolerable at night when sleeping. The staff was friendly. Breakfast was good with hot eggs, bacon or sausage, and fresh made waffles. Parking was very scarce in the evening partially due to construction trailers in the parking lot. So I suppose my main gripe was the construction and the room cost of over $260 per night. This is a rather small hotel and I imagine it will be nice when all the dust settles... Even still, I thought that the hotel was well overpriced for what it is.

"Decent hotel, on pricey side"

44cambo, London, United Kingdom 12/10/2016

Stayed over in July when the entire central courtyard was going through a massive refurb. Didnt look the greatest. Rooms were decent and sizeable however. Is a short walk from the town centre. Place was a lot smaller than how it looked in the photos. Prices were exorbitant, didn't think it warranted it as nothing about the place really stood out.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I am so sorry that the hotel did not meet your expectations. We hope that our renovations will improve the value and make the time spent with us more comfortable.

"Most overpriced hotel in wine country"

a2016236, Nairobi, Kenya 11/10/2016

The hotel is clean and fine but it is the most over priced hotel I have ever stayed in in my entire life. IT's basic the property is under construction so the appearance is not good the pool area is not nice, very little parking so you have to park on the street and no real strong amenities that make it worth the cost. Spend $40 more and stay at a real luxury property in the are this is not worth your time or money.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I am so sorry that you found the hotel lacking. We are going through renovations and we try to make all our guests aware of the potential inconveniences on our websites, in our email confirmations and during the reservation process. We hope that these renovations will make us better than basic and are very appreciative of your feedback. We are also very price conscious and find that although the rates may be considered high, they are very competitive for the market of Calistoga and comparable hotels.

"Excellent location, spacious rooms, clean and free breakfast!"

Bonn_87, Edmonton 06/10/2016

Although undergoing renovations, this place is still great! The front staff were helpful and efficient. The rooms are extremely spacious and well equipped. Very quiet. The breakfast had hot and cold items and included bacon/sausage and eggs, Greek yogurt and fruit, hard boiled eggs, cereal, hot oatmeal and waffle maker. The breakfast room was renovated and bright. The woman who made the breakfasts did a tremendous job. There were treats and apples at the front desk and one afternoon we were treated to freshly baked cookies. There was always coffee and water. Walking distance to the wine tasting rooms downtown and to the Oat Hill Mine Hike. We would stay there again. There was a pool that looked nice but we never used.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your review. We appreciate the feedback.

"Great rooms. Good location. "

Elizabeth B, Brisbane, Australia 03/10/2016

We stayed for a single night while wine tasting in the Napa. The rooms were great! Spacious and very well appointed. Breakfast was included which was minimal in selection but adequate. The receptionists were very helpful. Best Westerns are always pretty trustworthy as a good solid place to stay. I would recommend this hotel and would definitely go back!

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your review, Elizabeth. We appreciate the feedback.

""Will be Nice""

GunnerMO, Osage Beach, Missouri 23/09/2016

We traveled with friends here to visit beautiful Napa Valley. Our friends had booked this hotel for both of us saying they had stayed here before and it was nice. Upon arrival we saw massive construction work being done. According to the front desk this was supposed to have been finished a month ago. But they are no where near being done. They even said they were having a hard time getting permits and did not know if it would take weeks or months to complete! But the rooms themselves were clean. They even had HD reception on the TV which was nice. This property is in a good location as well. The wifi does NOT work well with Apple products, we could not even log on. My suggestion would be to find the best rate before arrival. Our friends booked our rooms with Costco Travel at $195.00 a night. I looked at my phone and the AAA rate was $159.00, when I showed them the discrepancy, they refused to honor the AAA rate since we had already booked the room at the higher rate. I would stay here again ONLY after they get these issues resolved.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Yes, it is true that the property is currently under renovations. Our entrance and central courtyard doesn't look its best due to this. I am so sorry that it made your stay less enjoyable. We do our best to notify and post the renovations during the reservation process. After reviewing your reservation regarding the price you were charged versus what you seen online is a matter of room type booked. Studio suite, balcony and view all increase the price. I apologize that the Wi-Fi was being a challenge. There is an extra step that Apple products need to take, for security, to join a public Wi-Fi. I hope you stopped by the front desk to assist you in activating the connection. I also apologize for the misinformation regarding the renovations. Although there have been a few delays, as of most normal construction projects, everything is on track. The only permit pending is on schedule with Napa County to inspect and approve our newly installed elevator. We hope to have it guest ready within a few weeks. Thank you for sharing your experience with us and we will continue to improve and work to make the guest experience a great one.

"Nice place"

NewIberia_laGbl, new iberia,la 17/09/2016

This is a nice hotel in the downtown area of Calistoga... Room very nice & spacious, very clean , comfortable bed & pillows ... Breakfast good , staff very friendly & accommodating ..only complaint is it was under construction & pretty noisy during the day

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for the kind review. We agree about the renovations; the work being done to improve the hotel can be noisy during the work week. We can't wait for all the changes to be completed!

"Great find in Napa Valley"

User 15/09/2016

The Stevenson Manor was very convenient to down town Calistoga. Breakfast was ample with several options. The hotel is going through extensive renovations which will hopefully improve the facilities. The exterior appears pretty run-down but the interior was nice.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your review. I agree that we do not currently look our best from the exterior. The front entrance and lobby are going through some big changes that have impacted our curb appeal. We can't wait for our new look to be complete!

"Nice stay"

jacksonfoodie2016, Jackson, California 14/09/2016

We stayed here on a weekend and even though the hotel was having a major remodell (inside courtyard and corridors) it was quiet and no inconvenience. Our room was very nice and clean and the bathroom was big and clean. The free breakfast had lots of choices (the best of any Best Western I 've stayed at). The pool was nice also. The hotel is a short walk to downtown Calistoga's resturants and shops. The minus to staying here is that there is just the hotel and parking lot, no grounds or landscaping but it is a good value for Napa Valley.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I'm glad that you enjoyed your time in Calistoga. We will be adding a small patio area outside the new breakfast space to allow guests an additional place to relax outdoors. However, I do understand, that our property is a small one and our space is limited.

"Disappointed in Quality"

Jennifer T, Novato, CA 05/09/2016

I was very disappointed in the quality and value of this property. We had 3 rooms: the first smelled very musty on arrival, the second had a pervious guests toenail clippings on the bathroom floor that weren't even caught on the second days cleaning, and the third room had an ironing board set up in the middle of the room when we checked in. One of our bath towels was visibly dirty and all of the bath towels were thread bare. At this price point we expected more....there's no "plus" in this Best Western property. It's also under a major renovation, which didn't effect us on the weekend, but may have during the week. The only thing this property has going for it is the short walk into town...but there are other places to stay and next visit to Calistoga we will be at one of them.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
I am very appreciative of you taking the time to review your stay with us. I understand how the issues you dealt with did not make for an enjoyable stay. I have spoken to the housekeeping staff assigned to cleaning the rooms and although no excuse given for the lack of cleanliness is a good reason, they have been counseled accordingly. We have immediately taken step to replace any dated towels that are in our inventory. A discount has been processed and we wish that you will allow us the opportunity of a second chance.

"Second Great Stay Here!"

Lu-AnnR, USA 04/09/2016

We had a wonderful stay at the Best Western Stevenson Manor during our last trip to Calistoga, and we did not even consider staying elsewhere, even when advised that the hotel was undergoing some construction, including the addition of a much-needed elevator. This is a property that listens to its customers and responds accordingly--another reason why we like it so much. So, we booked here once again for our recent three-night stay in Calistoga, and we were extremely pleased with our stay. The entire staff here, from the front desk to the woman who oversees breakfast, to the cleaning staff are welcoming, friendly, efficient and helpful. The new breakfast room is lovely, and this is by far one of the best included breakfasts that we have seen in our travels! The coffee is outstanding and there are many healthy selections each morning. The lobby offers a Keurig coffeemaker , available until around 10:30 PM., cookies (they go quickly), and fresh fruit. Self-parking onsite is free. The pool was open during construction, and we were able to enjoy the pool, the gym, and the steam room during our stay. Everything was well-kept and clean. Our room, which was on the second level, had a king bed, sofabed, fireplace, refrigerator, microwave, wet bar, wine glasses, and a corkscrew. We had previously stayed on the first level, in a room that had two beds, no fireplace, but the other amenities.. The room was exceptionally comfortable and felt very roomy. The television offers a wide selection of channels. Wifi is free. We love the location also. It is close enough to walk to all the restaurants, shops, and spas on Lincoln Avenue, without being in the center of all the traffic. We enjoy being able to leave the car behind so we can stroll down the Avenue to find a place to eat. Plus, it is an easy drive to many fine wineries throughout the area. This place is perfect for families, and for both leisure travel and business travel. I think we liked it even more the second time around, because it felt so familiar and comfortable. This is a place that I HIGHLY recommend if one is looking for a comfortable home base in wine country, wants to stay in charming Calistoga, but does not want to stay at one of the combination hotel/spas.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your detailed review. I'm so glad you enjoyed your time in the Napa Valley and that our hotel was a small part of your joy.

"California Wine Country"

Alfred L, Cumming, United States 01/09/2016

A convenient location to the downtown area with a nice country ambience. Current remodeling efforts should only enhance someone's experience with Calistoga. The feeling was like staying at a private residence..

"Think twice"

Emma M, GREENVILLE, United States 31/08/2016

The room are extremely outdated as far as the decor. Curtains torn, very dark and smelled musty. The entrance is very difficult to find while under renovation. We circled the area twice. If referencing to the area of Napa Valley, the hotel would fall very short of any expectation.

"Better than it looks from the road"

Kesser48, Sidcup, United Kingdom 25/08/2016

In process of extensive and sensitive renovation which when finished will enhance the premises hugely. Great large suite with own gas fire. Big good bed. Room smart. Typical breakfast arrangement with range of cereals, pastries, coffee and waffle maker for eating in the small dining room or for taking back to the room. Just few mins from beautiful high street and great selection of bars and restaurants

"we stayed there for 2 nights while visiting wineries"

Lisa M, Toms River, New Jersey, United States 23/08/2016

the hotel was fine. clean room and large bathroom. the town is cute like a step back in time ! would recommend this hotel . we had 2 rooms . we enjoyed the hotel and the town. cute breakfast restaurant and all seasons restaurant for lunch delicious .

"Nice but Noisy"

chisoxhack, Kansas City, Missouri 22/08/2016

We had to use this hotel for a extra night in area. We'd stayed before. They are redoing the lobby etc. Let me say the day staff was great. Rooms are very nice and up to date. Bed comfortable. Internet and good morning breakfast. Very clean. Nice place. BUT, the room above our first floor room sounded like they had a herd of cattle. At about 10:30, I went to front desk, thinking they would check. I'm thinking you can't do that much walking at 10:30. Unless you are working out!!! I was told, well the walls are thin!! SO IF you stay hear, get the room above!!!!!!!!!!!!!!!!!!

"Noisy Noisy Noisy"

Beth L, Atlanta, Georgia 21/08/2016

Spent a weekend here. Pros - breakfast area was nice. Scrambled eggs, bacon, waffles, cereal, oatmeal, fruits, etc. Con - the room! Walls are thin, can hear the people upstairs walking around. The worse thing is noisy AC which was next to the bed so it would generate a loud noise when it turned on. Since it was practically your nightstand it would blow right into your face while you sleep. So every time the AC kicked on, I woke up and I am not a light sleeper. When the AC was off, room got really hot so you alternate between hot and cold all night plus the noise. Essentially two nights of no sleep. Not a fan and won't be back for that.

"Basic Motel"

deepchi, California 20/08/2016

Good location. Quiet. Comfortable beds. Good AC. Good Wifi.Pretty stark basic room furnishing. Looks like they got their furniture from a garage sale. They were doing construction which didn't effect my stay. Over priced but that is Napa for you. Basic amenities. Usual motel breakfast fare.

"Nice Hotel"

Rogelio M, Sanger, United States 13/08/2016

Hotel is clean and staff is friendly. It was our first time in Calistoga and hotel staff guide us around when ever we go back to Calistoga will definitely book with Best Western Plus Stevenson Manor again.

"Great Location!"

Randall R, Blue Rock, United States 04/08/2016

This stop for the night was in the middle our wine tasting week. This hotel is really in a nice spot. Within minutes of good dining and bars. Even though the place was currently under construction at the time it was still a pleasant stay.

"Great location, great room - reasonable rate"

carol H, San Francisco, California 25/07/2016

This is the third time I have stayed at this hotel. It is currently under renovation in the court yard. We stayed on a Wed & Thurs night. The hotel did inform me prior to our stay of the construction. We opted to stay anyway. Our room was very nice, and the pool (renovated last year during our stay) was lovely. This hotel is walking distance of every Calistoga restaurant. Also, we visited 5 wineries along the Silverado Trail that were within 10 minutes of the we didn't get caught up in all the Wine Tasting Traffic!

"Great room for a reasonable price"

jfields026, Colorado Springs, Colorado 16/07/2016

The room was very spacious. The layout was nice. The bathroom was good. The bed was comfortable. They had free breakfast which included eggs, sausage, waffles, and some continental choices. No charge for parking. I was pretty impressed really. I'd stay here again.

"A Very Pleasant Stay"

Joan C, Delta 16/07/2016

This hotel could be considered "boutique." The location was easy to find, on a main road and walking distance to downtown Calistoga. The room was comfortable with extras such as wine glasses and a corkscrew. The hotel was undergoing renovations but we were not bothered by noise or work crew.

"Good Location, Great Value"

macdonec, Boston, Massachusetts 13/07/2016

I've stayed at this hotel several times and have always had a great experience. The rooms are big and very clean! The pool area is lovely with a nice jacuzzi, sauna and fitness room. And the breakfast has a good selection of hot and cold food. Finally, the location is fantastic! It's right outside of the center of town within walking distance and a few minutes away from the Silverado Trail.

"Currently under construction"

glenarama, Mountain View, California 08/07/2016

While being promised by staff upon booking construction would be complete by the time of our stay - it was in full swing. Check out attached photos -the place was seriously overrun by construction work. Breakfast was very basic - eggs and toast in a warming tray, some tea and coffee, orange juice - the type of breakfast you would expect at a roadside motel. If your looking for a retreat - which I expect most folks visiting Sonoma are, then this is certainly not the place to stay. If they promise construction will be complete - I wouldn't trust that. (July '16).

"Shouldn't stay here during construction"

mattiedog99, culver city, CA 07/07/2016

The renovation should result in a much lower cost to stay here. The hotel is not very conducive for a pleasant stay. The lobby and rooms look rather run down and is not very fresh feeling. We were disappointed that a BW Plus was in this condition as we have stayed in many in the past and were very pleased with them.

"Nice Calistoga Option"

Eric S, San Francisco, United States 05/07/2016

Good hotel if looking for reasonable rate for a comfortable, clean and friendly place to stay in Calistoga. Breakfast provided is great to have as a start to the day. Your choice of scrambled eggs, sausage, waffles, oatmeal with fixings, yogurt, fruit and toast. Coffee, milk and juice. Pool area is small but nice and not bad place to relax in the sun or eat breakfast in the morning. Location is walking distance to shops and restaurants along Lincoln Ave.

"Good location for visiting Castello di Amorosa"

User 29/06/2016

Nice clean best western in a good location. I was unsure about where to stay in Napa Valley but I found this little gem. A 5 minute drive from Castello di Amorosa which is beautiful and is a must see, also a 5 minute walk from the Calistoga downtown area which has some good restaurants and bars for the evening time. Room was surprising large and comfortable with a good shower, self service laundry facilities on site which is perfect for getting a quick wash in on a one night stay. The complimentary breakfast was pretty good with decent coffee which set Me up for the day. All in all a very good place to stay in Napa Valley.


Wayne E, Beaverton, Oregon, Usa 27/06/2016

Beautifully appointed room with all of the quality necessities. Comfortable bed and good selection of pillows. We had a ground floor room with a view of the beautiful pool and hot tub. Also have an exercise room, dry sauna and wet sauna. Shorts drive to all of the shops and eateries. Staff was very helpful and friendly. Great breakfast to start the day. Highly recommend when visiting the area.

"Best Western Calistoga"

Linda H, San Diego, United States 23/06/2016

Convenient Location, close to Silverado Trail and local Highway , walk to town/restaurants/bars, clean hotel, friendly staff, good breakfast with lots of choices, free parking, free internet, hotel is currently being remodeled so will be nicer.


claudiamP5195WD, Bremen, Germany 19/06/2016

Location: 10 min walking distance from town centre. Spacious room, very clean. Kitchenette in the room. Breakfast included and a good choice at the buffet as well. Very good value for money, friendly staff. Will come again. (Renovations work did not bother us, it never started before 8.30 a.m. and were finished by the time we came back)

"Small hotel at a reasonable price for Napa county."

GritsCa, CA 14/06/2016

Napa county is a pricey area and this is a relatively good value compared to the competition. Our room was very good and clean. Breakfast was in a small room with hot eggs and oatmeal but not much fruit. The hotel is small and undergoing reconstruction. The front desk staff was very helpful with restaurant and winery tour information. The TV is complex which is not unusual in a small market. I wouldn't choose this hotel for a long stay but it was fine for overnight and a quick dinner in Calistoga.

"Good value, all the necessary things"

User 10/06/2016

The hotel was under construction, but the workers didn't start til reasonably late (like 9:30). The place is not fancy, but it provides everything you need: clean room, comfortable bed, functional AC, and a decent breakfast. The staff is very friendly and seem honestly interested and caring. The hotel does have a few nice features (hot tub, sauna and steam bath, exercise room) that I didn't have a chance to use.

"A nice bargain in the Napa Valley"

Richard P, Danville, United States 31/05/2016

The facility was nice and clean, but undergoing some renovations which will make it even nicer. the breakfast room and lobby need to be separated a little and that seems to be part of the renovation. Room was large and nicely appointed. Price was good given that Napa Valley is very expensive.

"Great trip to Calistoga and pleasantly surprised by Stevenson Manor"

mlh1972, San Francisco, CA 30/05/2016

I just returned from a 2 night trip to Calistoga. I was pleasantly surprised by the Best Western Plus Stevenson Manor. Pros: location, cleanliness, comfortable bed, modern appliances and amenities, A/C, HBO on the flat panel TV, great free WiFi, friendly staff, clean pool and jacuzzi, and free continental breakfast. Cons: some might be miffed at the construction going on in the middle part of the hotel but to me it was no problem - I wasn't expecting this to be a luxury property so I don't care if part of the building is being worked on. The only other con was no safe to store valuables in the room. If you are not too hung up on not getting a luxury hotel and can appreciate the value in staying here, I think you will not be disappointed. I was as happy as I have been staying in other hotels where I paid hundreds more a night. At some level when all your needs are met extra things like turndown are nice but not always worth spending so much more on. This hotel is clean, well run and in a good location in northern wine country (Calistoga), within walking distance to downtown Calistoga I'm glad I visited and would definitely return. It's within close proximity to many of my favorite wineries, which are in the northern Napa region.

"Nice place, nice central location for wine tasting"

Mark D, United States 28/05/2016

Nice room, close to the town, breakfast was good, the hotel is expanding so things will be even better. They have nice pool and hot tub. We used the exorcise facilities (treadmill, elliptical and universal) and it was clean.

"A nice stay."

Lee C, Redding, California 27/05/2016

The staff was very friendly, the room was clean, and the motel is in a good location. My wife was in the St Helena Hospital( about 7 miles away), and the motel gave us a discounted rate because of it. A very nice thing to do.

"Great Stay always enjoy staying here."

friskymare, Middletown, California 27/05/2016

Always love staying here. The hot tub was perfect late at night when I needed it the most. Breakfast was great made a gourmet waffle with nuts and dried berries. Room was comfortable and the bed was great.

"Very nice BW with marvelous staff. Comfy beds."

Beetlejuice6, Tampa, Florida 21/05/2016

We chose BW because we could get separate beds, a must for us.The beds were better than average. The staff really excelled with a good breakfast and service to patrons. We left behind some items of sentimental value and the staff promptly (with emphasis) shipped them to us. And the "breakfast lady" cheerfully cleaned up after the careless spill of waffle batter.The hotel was quiet, despite being under renovation, as it was away from the central activities of town--but not far.

"A lovely getaway"

srt60, Ohio 16/05/2016

The Best Western Plus in Calistoga was a pleasant surprise. My well-appointed room was every bit as nice as the much more expensive one in San Francisco where I stayed several previous nights. Staff were accommodating, and even carried my suitcase upstairs for me. This hotel's location is great for a visit to a Calistoga spa, winery tours, or a meal at one of the local restaurants.

"Nice stay overall, hotel could use an upgrade"

Catherine-Rose M, Toronto, Ontario, Canada 16/05/2016

We had a nice 2 night stay at The Best Western Stevenson Manor. The rooms and bathrooms were spacious and clean, but both could use a bit of a facelift and upgrade. Pool area was nice and clean but we didn't use it during the day due to construction on the courtyard of the hotel. Staff were nice and helpful, and had great local recommendations for dinner (Definitely try Sam's Social Club next door). The location of the hotel was walking distance to downtown Calistoga and a nice drive to many vineyards and Old Faithful. The daily breakfast was nice, a few more fresh fruit items would have been nice. All in all, a nice and pleasant stay, rooms just need a bit of an upgrade.

"average hotel except for major renovation"

User 28/04/2016

Two night stay. Rooms are like an average Best Western but with above average prices. However, there is a major renovation ongoing which they did not mention until check-in. I suggest staying elsewhere until late summer considering the price, See pictures of the hallway and view from the doorway of our room.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Chris, Thank you for your review. We appreciate you letting us know that you were not informed of the renovations upon making your reservation. I have reviewed all of our websites and email confirmation letters and they do state renovations and times that noise will be probable. I am sorry that we were not more verbally pro active with your notifications. I will reinforce this with the staff so that our guests can make better booking choices.

"Nice property - will be great after renovations"

murmar, Melbourne, Australia 27/04/2016

We had a one night stay at the Best Western and enjoyed it. The hotel is being renovated however the noise stopped promptly at around 5pm and didn't start up again until after nine in the morning. The pool area nd spa looked lovely. The room was huge, comfortable and quiet and the breakfast great. We walked to the town - an easy, flat 10 minute walk and there were plenty of eating options. Recommneded

"Great hotel"

Ronit30, Hadera 25/04/2016

We arrived and were lucky to get the last room. The room was very comfortable, big, nice fireplace. The breakfast was great with a lot of options: fresh juice, wafer, ?ereal and eggs. Very recomended.

"Lovely hotel but renovating at the moment"

Melissa_Global, London 15/04/2016

This is a great value hotel to stay in Napa Valley. It is very quiet, walkable to Calistoga cafes and restaurants, has spacious rooms, pool, spa and gym. Breakfast was a notch above the usual US fare (almond milk, fresh berries, unsweetened yoghurt, fresh oatmeal toppings). There's a kitchenette area in the room. The only drag was the noise from the renovations (0800-1700) but the new courtyard should be lovely.

"Excellent stay! "

swirlinabc, Stockton, CA 15/04/2016

My wife and I were quite pleased to spend our anniversary in Calistoga and selected this Best Western as our base. The hotel is undergoing construction but during our stay there was no interruption of any services. We were told that they were enlarging the dining area which is desperately needed. The rooms are large and beautifully appointed. Breakfast was very good with a nice selection of foods. As mentioned previously, the breakfast room is woefully undersized but the construction will correct that. The location of the hotel is in the far end of Calistoga, but it's not a far walk. For those mobility issues the location might be an issue. Not for us. We would recommend staying here.

"Comfortable and close to the central shopping area of Calistoga "

TXRJ53, Fort Worth, Texas 14/04/2016

Our room was clean, comfortable and close to the center of the city. Tasting rooms, restaurants and shopping are just a few blocks away. The room has a corkscrew and wine glasses, along with a microwave and refrigerator. The check in was quick, easy and friendly.

"Getaway in the Napa Valley"

Teodorita L, Dayton, United States 03/04/2016

We stayed 2 nights at this hotel. It was clean, very comfortable, and had great amenities. I would return and use them again. Staff was friendly. Their breakfast was good, a lot of choices. We did use their pool and hot tub. Well cared for.

"Good Hotel in nice location"

David P, Somerset, United Kingdom 30/03/2016

This is a best western plus and has earned that position. The rooms are clean and comfortable. There is as stated some construction in the center of the hotel but we were made aware if it when we booked and apart from the aesthetics of the construction it did not affect our stay however if you wanted to sleep late during the week then it may present a problem and room selection would be important to check out. The hotel is a short but pleasant walk to the town center. We were offered free passes for a shuttle service which will pick you up and drop you off anywhere in the local area. The breakfast room is definitely on the small side with only 5 tables, this may be due to the construction but I am not sure about that. breakfast selection was adequate, but I have had better. All in all I would stay here again and when the work is finished I am sure it will have been worth the inconvenience.

"Great Location - Big Clean Room"

Cindy S, United States 26/03/2016

If you are wine tasting, this location is a perfect spot in Calistoga. The bed was comfy and it had a large clean bathroom. The room itself is also very large and comfortable. My daughter and I stayed there to celebrate her 21st birthday.

"Calistoga Best Western"

SunMoonSea, San Francisco, California 15/03/2016

Nice room with a nice view of the pool, and quiet despite the construction that's going on in the center of the hotel. I think I might wait out the construction if you're out for a trip to wine country, but my husband was having surgery at St. Helena Hospital and we needed a place close to the hospital that was comfortable and safe. I'd recommend this hotel highly for that purpose, construction or not.

"Comfortable, clean, a great staff"

Susan P, Patterson, California 12/03/2016

Loved our stay. Room was large, the jacuzzi tub outrageous, the beds divine. We could walk down the street to a number of restaurants and the area of the hotel was quiet. Breakfast was varied and delicious and included both hot and cold items, everything from eggs and sausage to waffles to bagels and fruit and yogurt. Staff was pleasant and went out of their way to make us feel welcome.

"A Little disappointed"

HBNY6, Athens, New York 11/03/2016

We tried to stay close to town, which the Best Western is located. It is easily within walking distance. The hotel, which I was aware of, is under construction remodeling. Room was clean and spacious. We had a suite with fireplace. The hotel staff was great and did apologize about the ongoing work and I'm sure it will be very good when done. I would go back in the future, but would check before hand about construction.

"Very nice affordable hotel in wine country"

Mark H, Irvine, California 09/03/2016

Very nice affordable hotel in wine country. In the town of Calistoga which is in the north part of Napa Valley. Close to the castle and Sterling Vineyards. Check in staff friendly. Great waffles for breakfast.

"A Pleasant Stay"

Deb E, Brookline, Massachusetts 06/03/2016

Our room was comfortable and clean, with a fridge and a microwave. The breakfast was good, with everything you want from a hotel breakfast (good coffee, oatmeal, eggs, bacon or sausage, a waffle station, etc.). The staff was friendly and helpful. The location was convenient for everything in Calistoga and Napa Valley in general. Getting to 29 or the Silverado Trail was easy, so navigating was no problem; we generally didn't need the GPS. There was construction right outside of our door (the facility is being expanded), but the noise and disruption was minimized as much as possible. It honestly never bothered us. We would definitely stay here again when we return to Napa Valley.

"Very Quiet"

User 06/03/2016

My stay was due to my husband having surgery at a local hospital. Hotel was conveniently located and quiet. Liked the breakfast options - a little of everything. Room was very clean. Bed was very comfortable. I would stay here again.

"Family Wedding"

Gary W, Roseville, Calif., United States 06/03/2016

Was in Calistoga for the Wedding of my Niece. With approximately 50 plus guests and Family in town for the Wedding, we spread out to several Motels. The Best Western Stevenson Manor was a great location; walking distance into town, plus quite location.Would recommend this Motel.

"Clean and Quiet"

Chiyo K, Calistoga, United States 04/03/2016

No Mud Bath or Spa but if you are looking for a quiet place to stay during your Napa Valley visit, this place is good. 10 to 15 minutes walk to Down Town but it's pretty safe and walkable. There is a small exercise room and laundry.

"Wonderful stay."

User 21/02/2016

Great rooms, great location. The only problem was the construction but that wasn't too bad since we were out during the day. We also enjoyed using the jacuzzi and steam room at the pool. The room we had was large with a "fake" fireplace (heater) which worked well for us. Breakfast was great. I loved visiting Calistoga and I would return to this hotel.

"Lovely hotel "

User 20/02/2016

Really lovely hotel stayed here with my boyfriend whilst travelling around California. The room was huge, modern and clean. The hotel had a lovely feel to it. Breakfast selection was quite limited and not the best quality however you can't really complain as it was included in the price of the room. Calistoga is also lovely very quaint. I would definitely return to this hotel if I was back in Napa Valley.

"Always A Great Napa Valley Value"

User 16/02/2016

A very nice clear hotel with a very courteous and helpful staff. The facility is well maintained and the rooms are good size and well kept. They have a newly remodeled pool area which was very enjoyable after a long day exploring the greater Napa Valley. They offer discounts to local wineries and good suggestions on places to dine in Calistoga. A Gem of a Hotel.

"Centrally located in downtown"

Aurora O, San Jose, United States 08/02/2016

Pros - Centrally located. Easy 10 minute walk to center of town. Our room was spacious and very clean. Loved the breakfast. The breakfast lady attendant was so friendly and helpful. Hotel parking. Cons - Big construction going on in the courtyard (1/23/16) and we did not even get a discount. I would probably have given it a higher rating if there was no construction. Rooms were pretty pricey even for this time of year. Front desk closes at 10pm so there is no attendant and they make you sign a waiver of liability in case your car gets broken into in their parking lot. No reassurance from the front desk that I shouldn't be worried about mine or my vehicles safety.

Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
Thank you for your comments. We do appreciate the feedback. My sincere apologies that you were concerned about the lobby closing and the waiver. Our lobby closes at 11:00PM, yet the hotel is staffed 24 hours to handle any guest needs, just by dialing 0 from your room phone or the call box by the lobby door. The waiver, unfortunately, is pretty standard at all hotels. We point it out on an electronic screen, and at most hotels it is on the fine print of your registration. I do agree that the staff could of eased your concerns regarding your safety. Calistoga is a small town with an extremely low crime rate. Perhaps living here, we take that for granted.


Terry S, Crescent City, United States 03/02/2016

Came for an open house in Santa Rosa and Calistoga. Stayed in Calistoga. Chose B.W because we know what to expect and were not disappointed. Clean, spacious, pool, work out room and nice variety of breakfast. Fast check in and out, with professionalism. Nice décor.

"Very Spacious Rooms and Extremely Comfortable Beds!"

Sylvia C, Redlands, CA 23/01/2016

This hotel has very attentive staff and an owner who cares about his hotel and guests! We had a very comfortable, spacious king room and received knowledgeable information from the front desk staff. They also promptly contacted me with faxes that arrived to my attention!

"Great Stay in Calistoga"

voodoo-d, Los Angeles, California 22/01/2016

I stayed at this hotel because of the great reviews online. I was traveling through the area and needed a place to stay that was affordable and quiet. The BW Calistoga seemed to do be just that. I used the pre-pay option to get a king sized room suite for $135 (taxes included), midweek. The king sized suite is ample space, plantation shutters, really great bed with nice sheets, super clean, nice sized bathroom, it was hard to find fault with anything. The check in was quick. Fairly standard front desk. Great recommendation for the restaurant next door (Sam's Social Club). The hotel is undergoing renovation, so the courtyard area is all fenced off. There is still access to the pool and hot tub and an outdoor seating area if you would like. All of the 2nd floor rooms cost more than the 1st floor rooms -- I paid an extra $20 for a 2nd floor room and I was quite happy -- I slept very well and heard nothing in the night. I think this is a very good, affordable option for lodging in Calistoga. Nice job Best Western.

"Great Stay"

56Clemente, Dixon, California 21/01/2016

Spent three days at this hotel. The property is very nice, good location to downtown and the wineries. Although the hotel is undergoing construction renovations, it did not affect our stay. The staff are great, the room was very ample, clean and comfortable. The heated pool was a treat during the cold winter weather. Looking forward to the new courtyard.

"Great Hotel with wonderful service"

Luke T, Gingoog City, Philippines 14/01/2016

This hotel is quiet and restful, yet in an area with many wonderful restaurants for fine dinning. And not far from so many great winery to tour along with spas to visit for the healing of the body. The staff are great and willing to give advise and help in any way

"Very thoughtful hotel"

Lynne T, Fostoria, United States 04/01/2016

This hotel is great. Clean,spacious with plenty of amenities. DirecTV, kitchenette, free WIFI, What I especially appreciated is the real glass tumblers, wine glasses and mugs. Plus there are more bath amenities then a higher class hotel offers. Truly nothing to criticize.

"Great Service, Good Location, Efficient"

Mark W, Visalia, California, Usa 16/12/2015

I travel 30 to 40 nights per year. This is my favorite hotel. The staff are always top notch, friendly and willing to go out of the way to make sure they have done everything they can to make it a great stay. The rooms are comfortable, quiet, and aesthetically pleasing. The rates are competitive, and the location is close to numerous restaurants.

"Great hotel in the Northern Napa Valley"

Joseph C, San Francisco, United States 11/12/2015

The Stevenson Manor is a wonderful place to stay. It is relatively small and located in Calistoga which is @ the northern end of Napa Valley. Our room was very nice,comfortable and quite spacious. The staff was very nice and professional. The Manor is convenient to the wineries and the great restaurants that abound in the Valley. This time of year (late Fall and Winter) it is relatively quiet.

"Excellent value"

RobM0601, Montgomery, Texas 02/11/2015

We've stayed here many times. Very comfortable rooms and king beds. Great location, walk to town. Staff is very accommodating. Breakfast offers options for everyone. Great value for Napa Valley lodging.

"Love it & you will too!!!"

kdegraw74, Goshen, NY 31/10/2015

Absolutely perfect hotel! Exceptional hospitality and beautiful. Very clean, quiet. Off the beaten path, but walkable to downtown where everything is. If in the area, stay here, you won't be disappointed.

"Nice hotel in Calistoga"

genelary, Texas 27/10/2015

This hotel had a clean, comfortable room, with a very nice bed. The breakfast in the morning was good, offering a variety of items. The price was a little high, but most places in Napa valley are expensive. My only complaint was that the a/c cycled off and on during the night, and was disturbing. Otherwise, a very nice property in wine country.

"Best rate in area"

4bbruce, Ephrata, Pennsylvania 27/10/2015

Hotel was within walking distance of downtown Calistoga. Facility had a nice courtyard area that was perfect for breakfast and a takeout evening meal. It was the best deal in the Calistoga area that met our needs. This was a one night stay during our travels in the Northern California area.

"Our Go-To Hotel In Calistoga"

Mark W, Wauwatosa, United States 25/10/2015

We've stayed at the Calistoga BW twice a year, spring and fall, for over 20 years. Never a disappointment. However the hotel has become a bit pricey, especially after the remodel but remains a good value considering the increase in tourism in the Napa Valley area and the competing resorts. Very friendly staff and very clean rooms. Located on the northern edge of Calistoga it's a 10 minute walk to the downtown. Just booked our room for March 2016.

"Best deal in wine country!"

MGoBlue1163, Zionsville, Indiana 25/10/2015

What a nice surprise! Our room was huge. The pool and hot tub where amazing and even included a sauna and steam room. The only draw back was that the pool area is very shaded so that we had no sun. This property was walking distance to downtown - a very charming little town. We decided to eat dinner next door at Sam's Social Club. Beautiful setting and great food. We woke up the next morning and there was a hot air balloon getting ready to take flight right outside our window. Very cool.

"First Rate Hotel in easy walking distance of the town"

UKtraveller5_7, Buckinghamshire UK 24/10/2015

We really liked this hotel with its big room, super comfy bed and huge tv. There is a nice outdoor pool on the premises and breakfast is part of the rate. Downtown is only a 10 minute walk away and you'll be spoiled for choice by the restaurants and bars.

"nice but noisy"

Harold B, danville, United States 24/10/2015

pleasant except for the outside noise didnt sleep very well, the breakfast was very good but a small eating area inside. check in was easy and so was checking out did not see nor told about express checkout. the hotel was close to town easy walk . beautiful but expensive hotel across the stree , indian springs

"Great hotel and value for this area"

cljensens, Downers Grove, Illinois 23/10/2015

We stayed here for two nights while touring the wine country. The staff was friendly and our room was very nice. It appeared to have been remodeled recently. The bathroom was very nice and the bed comfortable. We enjoyed both the pool and the hot tub. Breakfast was good with many options. My only reason for not rating the hotel five stars is the road noise. We were in room 201 and could not leave the sliding door open due to traffic. I would ask the front desk for a room away from the road but I am not sure they have any as the hotel borders two noisy streets. But considering the prices of other hotels in the area I would return here in a minute.

"Average hotel"

Allie J, Omaha, Nebraska 22/10/2015

I stay at a lot of Best Westerns and I don't think this one lives up to the Plus status. There wasn't anything wrong with it, but nothing exceptional either. The rooms have a good facade, but it lacks on details- no outlets near the bed, mold around the shower. The hotel is in a great location, about a 3 min drive to the main street in Calistoga and 7 mins to great wineries.

"Great hotel for a Calistoga/Napa visit"

User 22/10/2015

Came to visit Napa valley and Calistoga. Affordable quality hotel . Pleasant staff. Great clean amenities. Serves breakfast. Helpful with what is in the area. Good location. Able to walk to town. Quiet place. Has a pool, hot tub and sauna. Rooms are nice and clean and roomy. Good breakfast choices.

"We'd stay here again!"

kirstie101, Elk Grove, California 12/10/2015

Our friends recommended this property to us so we were not hesitant to book it at all. We got more than we were expecting! The motel is very small, not too many rooms. And though it is a motel with outside corridors, all the rooms open up onto a courtyard area rather than a parking lot. This set up contributes to the property being nice and quite. They are just outside the Calistoga downtown area, so once again its very quiet. Yet you can still walk to all the shops and eating places downtown. Personally I think this is the perfect location. Check in was super fast and there were even chocolate chip cookies in the lobby. We had an upstairs room with a balcony. Our balcony looked over a field, towards the mountains and we enjoyed eating our breakfast out there in the morning. Our room was spotless. Bed was comfortable. Free wi-fi worked well. We did not use the pool but it was a good size. Ice machines worked well and there were vending machines available too. The free breakfast in the morning was plenty to get us started out. Front desk staff were all very nice. I thought this was an excellent little place to stay and if we do another Calistoga trip, I'll definitely come back here! The only reason I am giving it 4 stars and not 5 is simply due to the price. I know we were there on a Friday night but i still think the price was on the high side.

"Wonderful visit to Napa"

Kimberly M, Cleveland, Ohio 11/10/2015

We loved our stay at this property. Perfectly located in Northern Napa, it was a quiet place to escape away from the more crowded areas of wine country. Our room was clean, updated, and the breakfasts were very good. Only recommendation I would make is to request an upstairs room, as we could hear our upstairs neighbors quite well through the ceiling in our downstairs room. We would absolutely stay here again!

"Gets The Job Done"

William M, The Woodlands, United States 10/10/2015

This is an average hotel at best but rate and location make it a very good value given the usual expensive options in Napa. The morning breakfast was surprisingly good and convenient. If you want to be pampered and rub noses with the upper class look elsewhere.

"Always a good choice to stay at Best western hotels"

Morris S, Vancouver, Canada 02/10/2015

Just spent 2 nights in Calistoga attending a wedding at a local winery. Had a very nice experience in the hotel. Clean & large room well equipped, large comfortable bed, lovely bathroom, excellent breakfast. Coffee, cookies, apples & cold drink always ready for you in the lobby. Very friendly & accommodating staff. Actually all of my experiences in Best Western hotels in the last 3 years were great.

"Nice Stay"

BFalls-JT, Beaver Falls, Pennsylvania 28/09/2015

My wife and I recently stayed in this hotel for a night while visiting local wineries. The hotel is in a good location, just off of route 29 and set off a bit from the heart of town. The hotel was attractive and clean, and the staff was friendly. Hot and cold breakfast was included (typical Best Western fare). We had one small problem... had to call tech support to fix their wi-fi access. Other than that, the stay was quite enjoyable.

"Loved it"

Bedford_NHElizabeth, Bedford, NH 20/09/2015

We had one of the nicest rooms we've ever stayed in, being spacious, clean, modern and with a gas fireplace. Staff were helpful and the hot breakfast that was included was quite good. Location is walking distance to shops and restaurants. Didn't use pool but enjoyed the hot tub. Would definitely go back.

"Great location fantastic town"

Andrew H, Hemel Hempstead, United Kingdom 19/09/2015

Really nice location at the end of the town - nice pool, sauna, steam room. Rooms are very nice and have nice facilities. Staff very friendly and included breakfast is very nice. Easy to walk into town and use all the restaurants and bars. Very close to start of Oat Mill trail - very nice hike.

"Too expensive for the value"

Nancy P, fair oaks, United States 18/09/2015

This hotel is in a great location, nice and the staff wonderful. But we paid $275 for a basic room with two thin and small towels. We understand it is in a tourist area without a lot of hotels, but for that price, extra effort should be made on simple amenities. And, the sheets seemed very old. Again, for that price, someone should take an extra look at the room.

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