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Best Western Premier Hotel Freeport Inn & Suites, Calgary

4.5/5  - basé sur 1701 notations.
86 Freeport Boulevard NE, T3J 5J9, Calgary, Canada - See map
Best Western Premier Freeport Inn & Suites - Welcome to the Best Western Premier Freeport Inn & Suites! The Best Western Premier Freeport Inn & Suites is ideally located in the center of Calgary. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Discover all there is to see and do in Calgary from the comfort of this stylish Best Western hotel near the Calgary Airport, Calgary Stampede and more! Located three kilometers from the Calgary International Airport, the Best Western Premier Freeport Inn & Suites makes it easy to experience all that Calgary has to offer. Experience the excitement of the rodeo at the annual Calgary Stampede, or take in views of the city from the iconic Calgary Tower. Hit the links at the nearby Harvest Hills Golf Course or enjoy a relaxing stroll at Devonian Gardens or Prince's Island Park. Shop at Cross Iron Mills or Market Mall, both just a short drive from this Calgary hotel. Outdoor lovers will delight in visiting Banff National Park, Canada's first national park. Traveling on business? The Best Western Premier Freeport Inn & Suites boasts a short commute to major corporations such as Toromont Energy Services, Cardel Place, Shaw Cablesystems, Suncor, Purolator Courier, ExxonMobil and British Petroleum. A perfect event space in Calgary, this Alberta hotel offers business services and flexible meeting facilities that can accommodate up to 115 guests. As one of the only Best Western Premiers in Alberta, this new Calgary hotel boasts modern luxury throughout. The spacious accommodations offer abundant amenities, including cable satellite television, high-speed internet access, desk, coffee maker, microwave, refrigerator and more. Guests can get a wonderful start to each day with a complimentary breakfast, and they can unwind after a long day in the indoor heated pool with waterslide and hot tub. Additional Calgary hotel amenities include a state-of-the-art fitness center and a relaxing onsite bar and lounge. For a memorable visit to Calgary, AB, contact our friendly staff to reserve a stay at the Best Western Premier Freeport Inn & Suites today!

Best Western Premier

Hotel Freeport Inn & Suites

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Hotel advantages

  • Free airport shuttle
    Free airport shuttle
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
based on 1701 guest reviews
NOTE ISSUED
Excellent
1187
Very Good
425
Average
59
Poor
19
Terrible
11
REFER TO NOTICE
Business Business
258
Couples Couples
610
Family Family
594
Friends getaway Friends getaway
92
Solo travel Solo travel
76
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"the "mansion" hotel"

5
06/11/2018

An excellent location for the Airport or the northern Calgary shopping centers. Always a positive experience - helpful staff,clean rooms and other facilities, and a fantastic breakfast that is much better than other 'breakfast included' hotels.

"Wedding in Calgary "

5
05/11/2018

Stayed at the Best Western Premier Freeport Inn & Suites for 3 nights. Service was good and everyone is friendly. The breakfast was good, and the Omlet station was a big plus. Bar service was awesome and they have a food special between 4pm and 6pm. Nice pool and gym.

"Wonderful Staff and beatiful rooms!"

5
05/11/2018

My husband and I stayed at the Freeport for a weekend away. We checked into a room with a fireplace and an extra sitting area. The room was very clean and had lots of space. The bathroom had a large walk in shower. The bathroom not only had a large and sturdy light up makeup mirror but also had really nice plush towels. I really liked that there were 2 bottles of water each night we stayed and it was replaced with our other room amenities during our stay over. The blackout blinds really let us sleep in a little longer. The front desk staff was more than accommodating and made you feel at home even if this was our first stay. The lounge menu had a lot of options to choose from and was open late. When our food arrived it was just right and the server was prompt and attentive. We will definitely stay here again.

"Excellent hotel and breakfast"

5
05/11/2018

The hotel is great with free round trip airport transfers. Very clean, updated and comfortable. The complimentary breakfast has an excellent omlett station, good selection of yogurt, fruit, cereal, bacon, eggs, hasbrowns and juices. The pool and waterslide are really fun and the 24 hour gym is perfect with lots of options. As well coin laundry and an on-site restaurant with great food for dinner and a bar. They offer breakfast in a bag to go for early departures before the breakfast is served. The staff is incredibly friendly and helpful. A place we always stay when flying into Calgary.

"birthday trip to Vancouver"

5
04/11/2018

The hotel is new and very welcoming. There are no places to eat close by but the food in the bar / breakfast room for dinner was lovely. The food was very good and staff helpful very nice to be able to just go down stairs for a lovely meal and not have to drive.Breakfast was nice made to order omelet station very nice. good variety of food and a nice sunny room to enjoy it innews paper was nice to have. will stay again

"Great Hotel near to the airport"

5
01/11/2018

This hotel is a very quite place even though it is very near to the airport. The room was great, ours had a fireplace. The room was spacious, clean and modern. Staff was excellent and very helpful. Breakfast was good with plenty to eat. Would stay here again.

"Great new hotel!"

5
01/11/2018

Great place to stay while on a trip to Calgary. New hotel, free parking, friendly staff, comfortable clean rooms. Close to the airport with a free shuttle. Great Best Western Premier service. Win, win, win!

"A great staff to greet you."

5
30/10/2018

A great staff to greet you starting with the limo driver...Everyone at the hotel bent over backwards to be accommodating. The hotel was clean clean clean and quiet...The food at the restaurant was good and reasonably priced...The free breakfast was a treat. We will stay again.

"Very nice location - newer hotel"

5
28/10/2018

Check in was easy. The hotel looked like new with an upscale feel and decor. The breakfast was delicious with custom made omelets and above average breakfast selections for free! Typical easy self parking at no charge and a shuttle van driver was seen waiting at our service. There is also a fully staffed bar and dinner with high end menu choices. Emmaculate rooms and lobby. Check in was easy and airport, gas stations and eateries were within a couple of miles. Like all other airport hotels I could occasionally hear jets take off, but overall I could tell sound proofing was applied and found my room relatively quiet to street traffic and other guests. I can recommend as an outstanding premium hotel at an excellent value. Friendly staff also.

"Great Hotel very close to Airport."

5
27/10/2018

Upon arriving I notice this hotel was in great location. The staff were great the customer service was awesome. The room was very clean and comfortable. The upkeep of the grounds and living areas are very well maintained. I would stay here again for sure I recommend to anyone needing a room near Calgary Airport.

"Best Western Premier Freeport Inn & Suites, Calgary, Alberta, Canada"

5
25/10/2018

Perfect experience. Super friendly front desk staff that would help and answer all questions and then some. Great hotel, and very well kept. Close to the airport and a very quick shuttle ride. Landscaping, Flowers, Cleanliness, and a Good Price. For sure I will stay here again.

"Looking for a room with a Jacuzzi ... then stay here ..."

4
25/10/2018

The Jacuzzi soaker tub is nicely separated from the main room by French style doors … the fireplace, though it wasn't used during this stay, is nicely appreciated. The bed linens were just a tad noticeably coarse at first. You can order food from the Liberty Lounge downstairs to bring up to your room if you like; ordered a large mushroom soup which was surprisingly laden with mushrooms … however it was quite less than lukewarm and necessitated the use of the microwave in the room to heat it up significantly. Would also skip the pre-made eggs and bland round sausage patties available as part of the other additional offerings with the complimentary breakfast and go instead with the omelettes you can custom order and which are quickly prepared. Nothing better than having an opportunity to soak in a Jacuzzi tub after a long day out.

"Stopover prior to flight next morning."

5
23/10/2018

We booked this hotel for it's proximity to the Calgary airport (5 minutes north) as we had a very early flight. The hotel was excellent. The room was clean, comfortable and the bathroom although small quite functional. Our bed was oh so comfortable making for a great sleep. The best part was the restaurant. Our bartender/waitress was knowledgeable and a very kind and thoughtful person. The food was "awesome" especially my tandoori chicken wrap. It might be to spicy for some people but for us it was over the top. We travel extensively so a good night's rest is important and if the restaurant is both available and great all the better. This BW Premium Hotel was as good as you could want.

"Great free breakfast and waterslide but rude dining staff!"

2
21/10/2018

We chose this hotel for a couple of reasons: -free hot breakfast: there were other hotels that offered the same, but this one also included customized omelette! -waterslide: way smaller than BW Port O Call and Sheraton Cavalier and less sunny than Hioliday Inn, but it met our needs, unfortunately during buffet breakfast, we had to wait a while to get an open table, because some guests stayed around after they were done eating. So I decided to to bring the food to the room, One dining staff, Helen, saw me heading towards the elevator, she was rude and gave me a lecture about eating in the diningroom. It was so bad that other guests were watching. It didn't give me a good feeling about going back, I expect the other guests who witnessed her ranting felt the same way. anyway, The rooms were surprisingly luxurious and it included a microwave and fridge — bonus!

"Sisters 6 Reunion"

4
19/10/2018

My 5 sisters united for a fun visit and relaxation and boy did we get so much more...All our first names start with a D and by the end of our 2 day visit we had adopted 2 more sisters into our family ... Delilah and Daisy are our 2 new sisters...Delilah works with the morning continental breakfast which was wonderful with so many awesome choices and also Daisy who was in the more management area and did also drive the shuttle as well. What fun we had and the whole staff were so very accomodating trying to make everything exciting and fun...and did we ever. We had Chinese brought in the first night and Daisy gave us a name and printed off a menu for us and set us up with plates and utensils to use...wow! We wanted to play cards and they opened up a conference room and let us use a table there 2 different times. We met the Chef Rana and he was willing to prepare anything we would like for our dinner..and also made sure we came to the managers appreciation on Wed. afternoon to enjoy a beverage and appetizers...all complimentary. It was awesome. The staff as a whole were the most accommodating and fun crew I have ever run into for sure. They wanted to make sure that our Sister Reunion was special and so it was...I would highly recommend this hotel to anyone. Thank You to the whole staff for making our Sister Act so much fun. We hope to be back to visit you again. I am sorry if I don't remember all the names, Kim who came to our table in the morning to see if we had everything we needed and also had a nice visit; and the first gentleman that we spoke to when we arrived ... He was going to come and party with us...he never did show up...hahaha. Our gals who took pictures. Allowing us to use one room for a late checkout......... ..And EVERONE SMILED. Thank You, Debbie Z

"Great hotel, breakfast, service...bad location."

4
17/10/2018

Great hotel with awesome service, parking and buffet breakfast. Rooms were spacious, clean and very nice. Had a very comfortable sleep and check-in and check-out was easy. The buffet breakfast was fantastic with the chef-made custom omelettes on-site and also a waffle-maker too so you can make your own. Highlight of the hotel for sure. The only issue was the location as it was kinda far from everywhere and mainly located in an industrial part of town so kind of blah outside.

"A lot of bang for your buck!"

5
14/10/2018

We stayed here for thanksgiving our party rented 4 rooms for three nights, the rooms were very beautiful and clean, the breakfast was wonderful loved the made to order omelette. The beds were very comfortable.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for bringing your group to our hotel over the Thanksgiving long Weekend! We really appreciate the high praise and 5 star rating!

"Favorite hotel in Calgary"

5
02/10/2018

We always stay at this hotel whenever we visit Calgary. It's very close to the airport, just about a 5 to 7-minute drive. It's great that they also provide shuttle service to and from the airport. It's close to restaurants and malls. Room rate includes breakfast - they have an omelet station, waffle station, sausage/patty, hash browns, yogurt, cereal, pastries, juice, coffee, tea and fruits. Always a pleasure to stay here.

"worst sofa bed ever and bad attitude - will not go again !!!"

1
02/10/2018

worst sofa bed ever !!! i will write more when i will find time but realy, it was a bad experience and the hotel manager desk didn't realy care (drop 20 cad $ !!! for 4 persons that couldn't sleep at night at all after international flight !!! we ask them to let 2 of us that came to the hotel after midnight just to sleep in another room because no one can sleep on that sofa and to leave the room before 8:00 am , without even using the shower, but they wanted almost a full price and ' didnt agree for less. not only the sofa was awful it doesn't feet 2 adult - and still they sell the room for 4 adult. that is the first time im writing such feedback - but its because i don't want others to have the terrible night and the bad attitude we received the next morning. due to that we cancelled the last night of our trip there and went to much better hotel - and there are much better. i have to add that the man and woman at front desk at check in were very nice' but this didn help when we found how bad is the sofa bed!!! also, the room wasnt clean. im sorry i had this night at this hotel and i will never go there again.

"continues to impress"

5
02/10/2018

I stayed at this hotel years ago and thought I would try it again.....I was happy to say they are a great hotel. Easy access to many things in the area (airport, Cross Iron Mills Mall) and the staff were amazing!!!

"Calgary near airpot"

4
29/09/2018

Great Hotel near Calgary airport---clean rooms, great breakfast and evening steak sandwich a must. Staff always welcoming. Easy access off of main highway and to airport and mall. Always a pleasure to stay here

"Great property! Would stay there again!"

5
28/09/2018

My husband and I stayed at this BW on Thursday, 9/06, after getting into Calgary around 10:45 PM. The shuttle service promptly picked us up. We both were pleasantly surprised at how nice the hotel was and the contemporary vibe. The guy who drove the shuttle and at the front desk were very courteous and friendly. Our room was better than expected although we had seen pictures on the internet. Here in the U.S., Best Westerns can be hit or miss and this was our first stay at a Best Western Premiere. We stayed here as we were heading up to Banff and then Jasper for vacation and only wish we had booked this same property on our way back down before our flight out of Calgary on 9/15. It is only a few blocks away from the airport. There were no issues or concerns about the shuttle times and making it to the airport. I have stayed at hotels that were much higher and were not as nice. Should we make it to Calgary again, we will be staying at this property!

"Great hotel at a great price"

5
23/09/2018

We were somewhat in shock at the prices for accommodation through our trip to the rockies and it was a welcome respite to come to this hotel on our last night. Within budget, with a large room, huge bed, and a bathroom just big enough to dry our tent in! The breakfast was really good with a wide selection of items (including fresh cooked waffles and an egg station where you can have a omlette made to order). There's a small pool which Mrs GrumblingWanderer tried out and discovered it has a flume! Lots of fun for all the family. The icing on the cake was the staff though. We were able to check in early and the next day we weren't flying until around 8.30pm so we left the bags with the hotel and went to downtown calgary for the day. When we got back to the airport later in the day (via the C-Train and 100 bus) we phoned the hotel and they brought all our bags over in the shuttle bus - we didn't even have to go back to the hotel to collect them. All round a great experience.

"Wonderful place to stay"

5
20/09/2018

Our stay was very pleasant.. good comfortable room with great amenities.. Fridge/microwave in the room made it a lot easier with kids. Staff was extremely helpful and caring. Front desk staff went out of the way to help customers.

"Clean, comfortable and friendly"

5
19/09/2018

My famil (2adults 2children 8&9) absolutely loved the pool/waterslide. The breakfast was hot and fast which made it easy to grab a bite to eat before heading off to the airport for our morning flight.

"Continues to be great!"

5
18/09/2018

This is always my favourite experience in Calgary. Love the staff here - they're so friendly and accommodating. We needed 2 rooms, adjoining with 2 cribs and they were happy to oblige. My only complaint this year, is the heating system. I know it was an early cold spell - with rain and snow - but we could not get the system to stop blowing cold air into our rooms. The staff did provide a space heater for one room and we had brought our own for the other room, but that was disappointing. One other picky thing - lots of puffy pillow provided on each bed - could we please have a couple of flatter pillows to sleep on, as well. :) However, the breakfast continues to be amazing - made to order omelets, fresh waffles, fresh strawberries, all served with a smile. Please commend the staff here - they are great!

"Excellent hotel, facilities and food"

5
16/09/2018

Stayed one night on stop between Edmonton and Black Diamond. Staff are very friendly and welcoming at reception, the restaurant and generally around the hotel. Room was huge, comfy bed and large bathroom. All very clean. Plenty of free parking. The pool was good fun with a big slide although the water was cold! Hot tub was great and fits about 6 people in it. Can't recommend the restaurant enough. Service and food was exceptional. Great choice, price and quality. Breakfast is included and one of the best experienced. Cereals, bagels, omelette bar, hot buffet style. Teas, coffee and fruit juices. Absolutely recommend this hotel and for a variety of stays - friends, families, work, etc.

"Needs better lighting"

3
13/09/2018

This hotel was nice and clean and convenient to the airport. However, I had booked 2 rooms for us a couple of mos ago, hoping they would be connected rooms . They were not able to accommodate that request. Disappointed. Plus , the lighting in the room was terrible- nowhere good to read or apply make-up. Another mirror would have helped too. The beds were comfortable and the breakfast was good.

"Great hotel. Absolutely recommended "

5
08/09/2018

My family and I loved this hotel. Facilities are nice and clean, breakfast is really good and the staff is amazingly friendly. We went to Calgary for tourism and even though the main attractions were in downtown, the location was not big issue. You can easily drive everywhere as traffic is OK. Being close to the airport is also a plus. I would absolutely recommend this hotel and would stay again.

"Great place"

5
08/09/2018

Lovely friendly clean place. Close to airport. To get to town we took courtesy shuttle to airport then bus into town 30 minutes, very simple. Restaurant has fantastic food. Rooms are big, bathroom adequate very clean. Front counter ladies very helpful as are the bar staff. Easy to use coin operated laundry $2 each. Pool looked like fun, we didnt use it but families were especially the pool slide!! Well equiped for early departures, ours was 4.30am. We got a breakfast bag!! Would stay there again!!

"Family Fun Time"

5
03/09/2018

Great value for the dollar at this hotel located close to major thoroughfares. The complimentary breakfast is exceptional compared to others I've experienced. Stayed in a queen room with lots of space and a small kitchen area that was an added bonus for us. Grandsons loved the pool which wasn't too deep and a water slide for added fun.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for choosing our convenient location to spend time with your family! I'm so pleased to hear how much everyone enjoyed the pool and water-slide, spacious room, and complimentary full hot breakfast. We hope you will be back again soon with your grandchildren!

"Very nice visit"

5
03/09/2018

Really enjoyed a very relaxing visit here recently. Room was comfy, well appointed, and quiet. Breakfast was great, pool was nice too, All staff we encountered were friendly and polite and did everything they could to make our stay pleasant. Reasonable rate, we'd go back definitely.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
We really appreciate you taking the time to post your comments about our friendly staff, great breakfast and quiet, comfy rooms. I'm glad you found value for the price paid and look forward to your future visit.

"Great place to stay with wonderful customer service."

5
30/08/2018

We picked this hotel as it was close to the airport and to many of the destinations we wanted to go to. We were greeted by the front desk attendant and she was very nice and friendly. Took her time to explain the facilities and promotions that BW had with Calgary attractions (i.e. up to 25% off Calgary Zoo admissions). Also should mentioned she accomodated our early check-in request as we had flown to Calgary early morning. Thanks! The room was very clean and spacious. I wonder if "Premier" had extra perks than the BW Plus as this hotel also had an omelette station and a water slide in the swimming pool. Also should mention most of the BW staff were very friendly and interacted with my 5 year old son when he was not in the best of moods (i.e. waking too early for breakfast). The minor issue I had was that each time the bathroom toiletries were used, they were thrown away and replaced with new ones. I would have preferred that they wouldn't have been thrown away as I would have continued using them as i'm trying to be environmentally friendly. I think that probably BW had complaints so that is why they do this. I will definitely come back here again when I am back to Calgary.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for sharing your story on TripAdvisor and providing us with a 5 star review. I'm so please the interaction with our staff throughout the hotel left you and your son with a welcoming and warm atmosphere! We are excited to see you again in the future!

"Good for airport "

4
29/08/2018

We used this as a base before our morning flight from Calgary. Nice rooms, but the air cooler below the window made the room freezing so we had to unplug it. Breakfast made for a good start to the day. The hotel also offers a free shuttle to the airport which you can book at reception. Our driver in particular was very friendly and helpful.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for the review Claire! Sorry that you had an issue with the temperature in the room - our housekeeping department should be notifying maintenance of any issues so it can be addressed prior to guests entering the room. I will be following up on this point with our team. I am pleased to see that you enjoyed the balance of your visit and our staff left a memorable impression!

"Great Customer Service"

5
28/08/2018

We stayed at this location 2 years ago and were impressed with the breakfast, especially Helen. So pleasant and helpful. Came back this year and once again she continues to impress. She puts a smile on your face because of her pleasant and friendly demeanour. Also like to mention Kim ( I hope I have the name right, she was mgr on duty on Aug 21) She went out of her way to help us with trip ideas, even though it was clear she was very busy. It's employees like them that keep you coming back and the Best Western should be happy they have them. Good location, great free breakfast and clean rooms.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for returning to our location and providing such a nice review about your recent visit. Helen is a real gem and we are so fortunate to have her leading our breakfast team with such a fabulous attitude and smile. I'm happy that I was able to assist you with your travel plans - I miss my old Concierge days and helping people with portions of their vacation really makes may day! I hope it won't be another 2 years before we see you again!

"Arrival into western Canada vacation"

5
28/08/2018

We started our vacation at this Best Western Premier near Calgary Airport before heading to Banff, Vancouver and Victoria. What a great start. This was the nicest Best Western we've ever stayed at. Very pleased. Friendly staff. Great bartender. Clean and comfortable room!

"Should be your first choice"

5
27/08/2018

As always a great place to stay, the staff and the cleanliness are phenomenal! The restaurant is so good and the breakfast staff are so friendly. All you have to do is relax, go for a swim, then dinner, a drink in the bar/lounge area and go to sleep in the most comfortable bed. Next morning start your day with the best breakfast!

"Located near the airport."

4
21/08/2018

This hotel is indicated if you want to stay out of the city. We stayed only one night before starting a tour to the Rockies from Calgary Airport, it has a good shuttle bus service. Rooms are very comfortable and cleaned, not completely satisfied regarding breakfast, it could be more various.

"Favorite Hotel in Calgary"

5
21/08/2018

This hotel has everything you could be looking for, pool, hot tub, great free breakfast, comfy rooms and amazing staff. The staff I have dealt with have gone above and beyond to ensure my stay and my family's stay was perfect. I can't recommend this hotel enough.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
We truly appreciate the high recommendation and the 5 star review! I'm pleased that you and your family enjoyed your visit and our staff made you feel special. We look forward to your next visit.

"Home away from home"

5
13/08/2018

This property has become my "go-to" place in Calgary. Great value and consistent service. The rooms are spacious and comfortable and amenities very good. The fresh omelet bar for breakfast is fast and delicious. The dinner menu in the lounge is really terrific and I can recommend both the warm kale salad and Nasi Goreng (ask for it extra spicy!) as highlights. Great airport SUV shuttle service and personable, friendly staff. All in all a great experience for my frequent business travels to the Calgary area.

"good hotel"

5
13/08/2018

Great price and great hotel Clean rooms and comfortable beds, the pool was fun for kids although it got busy it was still enjoyable. The food for breakfast was good, lots of variety. We ate at the restaurant instead of ordering take out. the food was good. One minor thing is the pop my kids order was flat but they didnt care

"Nice Hotel"

5
13/08/2018

Jacuzzi tub was wonderful and bed was very comfortable. Hotel staff was friendly and efficient. The rooms seemed a little dated and could use a bit of a revamp, but it was comfortable and had all the required needs for an overnight stay.

"WONDERFUL 3 DAY STAY IN CALGARY"

5
12/08/2018

We booked for 3 nights at the Best Western Freeport Inn & Suites and it was the best thing we could have done. The hotel is by the Airport, but still only minutes away from all the activities around Calgary. The hotel is very presentable and clean with up to date decor and great lobby and onsite restaurant/bar from 4 to 11 every day. The staff is great and very friendly. Our room was great with a comfortable bed with great choices in pillows and great TV, etc. Bathroom area was nice and clean and the cleaining staff each day would leave us a couple waters. The breakfast which is included in the price of your room was wonderful with nice fresh cooked omelettes done by a very pleasant staff and also includes juices, coffee, cereals, oatmeal and sausage plus other choices. If we come back to Calgary this will be our place to stay and the room price was is an excellent value.

"Airport adjacent"

4
11/08/2018

Only minutes to the airport. Clean, comfortable room. Good TV and Wi-fi. Reading lights over the bed( good idea). Switch on the wall that you had to leave the bed to turn off lights( poor idea) . Mediocre food. Both dinner and breakfast. Exceptional wait staff!

"Awesome stay near airport"

5
10/08/2018

If you don't mind being on the outskirts of Calgary, this is an awesome place to stay. The free breakfast will meet anyone's needs, including milk or gluten problems. The pool area is great for kids and adults. A comfortable room, and despite being near the airport, it is still quiet. I highly recommend this hotel.

"Excellent stay with great customer service!"

5
09/08/2018

I booked this hotel because it was near the airport, but it was so great! The staff was friendly and helpful at check in. They have an airport shuttle that you can schedule anytime 24/7. Very convenient. We had an early flight so they made us breakfast to go bags. Rooms were very comfortable and clean. Even their restaurant had good food & service. Much more than I would expect from a Best Western.

"Outstanding everything! "

5
06/08/2018

Checkin and checkout were efficient and friendly. Room was clean and comfortable and well priced. Staff throughout were very accommodating. Breakfast was fabulous with lots of selection and omelette bar was great especially the lady making them on a single frying pan and lots of orders yet had a smile and a laugh that were contagious! Our new hotel of choice in Calgary so we'll be back!

"Great one night stay"

5
04/08/2018

I had booked one night here before our flight back to TO. I called the day before to ask for a suite rather than the king room I had booked. When we arrived the check in person gave us the upgrade complimentary. Lovely room and very comfy bed. One niggle is house keeping could do a better job on the mirrors. I find this is the case in a lot of hotels. We didn't have time to enjoy what I hear is a very good breakfast but we did have dinner in the restaurant. It was delicious! I had the warm kale salad with chicken and it couldn't have been tastier. Great service as well. Next time I'm flying out of Calgary I would stay here again.

"Definitely not a Premier hotel"

2
04/08/2018

My family and I just stayed here for one night on our way up to Edmonton. We have stayed at this hotel before and our previous stays were really good but after this stay I have to say it definitely does not live up to its Premier name. Check in was nice and smooth and the staff member was polite. My husband is diamond elite so we got the king suite. Upon getting into the suite there was pieces of paper all over the floor so I'm going to assume that no one vacuumed while they were cleaning. There was also hair on the top of our bed cover and in the shower which I wasn't impressed with but it's not a huge deal. I was grossed out by the pube that was still on the toilet seat though... There were stains on some of the chairs and couch. I don't want to know what from. If we weren't just getting in a 10pm and going right to bed I would have said something. The shower is definitely showing wear and some of the towels were torn. Not what I expected from a "premier" hotel. Honestly I don't know if I would stay here again, especially with kids.

"The good and the bad"

4
30/07/2018

We have stayed at this hotel on multiple occasions over the last few years. Not as pleased as on previous stays. The good: very clean, comfortable beds, large rooms, great breakfast including custom omelette station, friendly and helpful service by Shanda. Good value. The bad: hotel is definitely starting to show signs of aging without proper upkeep. One elevator was out of service the entire weekend and the other would get stuck on the fourth floor so we had to use the stairs a lot. Water pressure in the shower, sink and toilet was very low. Only one washer and one dryer in the coin laundry. If someone ties up a machine for long periods of time, everyone is at their mercy. Airport shuttle vehicle seatbelt in the middle at the back does not work and windshield is cracked.

"Truly excellent experience"

5
27/07/2018

We were there only 1 night and we were sorry to leave. From the kind Receptionist who found us a room hours before the check-in time, to the terrific service at the restaurant, and delicious food, we couldn't have had a better stay. The room was so large, clean and comfortable. Also best bathroom amenities. Highly recommend this venue, only minutes from the airport.

"Friendly staff, shuttle, great Breakfast."

5
27/07/2018

We stayed 2 days, post Rocky Mountain hiking, at this hotel. We enjoyed the friendly helpful staff, wonderful made-to-orde omelettes and airport shuttle services. Rooms were clean, well appointed and wifi was excellent. The shuttle to the airport would allow you to us public transit to downtown $8 each but we opted for Uber for the two of us for simplicity. (25-27)Our full day in Calgary included a lovely cycle along the bow river pathways and Calgary folk festival

"Clean and comfortable"

5
23/07/2018

Close to the airport with shuttle service, good breakfast, modern installations, clean room, spacious room whit a indoor pool, this was a business trip but next time I will stay here in this hotel for family trips in Calgary

"Amazing Sleep and Delicious Hot breakfast!"

5
23/07/2018

Had a great sleep and the front staff were quick at check in. Breakfast was really good compared to other hotels. Omelette station was a hit! Keep it up. Will be back next year for the Calgary Stampede!

"Excellent breakfast, convenient location"

5
23/07/2018

I'd echo what everyone else has been saying: can't fault it. I stayed because it was fairly close to the airport after a long flight and it was excellent. It's 5-10 mins from the airport so there is no airport noise, and is in quiet location away from traffic. The room has everything you'd need / expect - good working fridge, microwave and coffee maker, generous room size, comfortable bed, good toiletries and fluffy towels in the bathroom. The on site restaurant is open for dinner - the beef stir fry was good. The breakfast was outstanding, with loads of hot and cold options, several choices of coffee, juices and cereals, pastries, sausage, eggs, hash browns, muffins, toast, yogurt etc and the added bonus of an omelette bar. Check in / out was friendly and problem free. Car parking seemed safe. This was the first stop of an 11 night break in the Rockies and got me off to an excellent start!

"Great staff"

5
22/07/2018

The check-in was seamless. Spacious room, ample car parking and 6-10 min drive to the airport. The staff were very pleasant. Breakfast was included and was of good quality. Made to order omelette. Make your own waffle with plenty of fruits. All in all, a good hotel to stay if you want to be close to the airport.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for your rating and recommendation as a good quality hotel close to the Calgary Airport, YYC. I'm please to see that you enjoyed our breakfast and how prompt our shuttle service is.

"Always stay here...good hotel"

5
19/07/2018

Great staff, awesome breakfast, good bar and restaurant...perfect for easy airport access...highly recommend. Stay here often s they have easy access to airport and a good shuttle service. A very nice hotel...a bit in the middle of nowhere if you're looking for nightlife.

"Great stay"

5
18/07/2018

Room Size was great. Beds were very comfortable. The in room amenities were apprecisted. Breakfast especially the home made omelets were great. Thelocation near the airport was super after a long trip.

"Good cost x benefit ratio."

5
14/07/2018

Large room with upgraded furnishings. They gave us a bag with a cookie, cereal bar and juice as an early breakfast. Very good location, near the airport, with a good shuttle service to and from the airport. Very good cost x benefit ratio. Very good staff.

"First stay at a Best Western"

5
12/07/2018

I found this hotel last November when we decided to attend the Calgary Stampede. Check in was a breeze. Very friendly folks at the front desk. The room was large and very clean. We had a king size bed. The microwave, coffee maker and refrigerator came in handy. The free breakfast included a made to order omelet station as well as the usual pastries, dry cereal, fruit and waffles. The hotel provided shuttle service to the north bus terminal which provided transportation directly to the Stampede grounds. Everything about this hotel was first rate. I will be staying at more Best Westerns after this pleasant experience.

"Great hotel"

5
12/07/2018

Beautiful hotel. Bed comfortable. AC cold. Internet great. Lots of parking. Very friendly staff. Breakfast yummy with lots of selections. They even had an omelet bar and/or eggs to order. Large pool with a slide for the kids. And even an area to do laundry. To wash and dry is $4 CAD. The two things to be aware of, they can change U.S. $ to Canadian $ but at a really bad rate. And they add a $50 incidental charge up front to your card that you have to wait days to get your money back.

"Great customer service and convenient to the airport"

5
12/07/2018

We stayed one night before our early morning flight. The checkin process was a breeze and the agent was proactively helpful regarding dinner options and shuttle information. We were very happy to choose this hotel to end our vacation. The shuttle is free and runs at any time you need. We had a 6am flight and then didn't blink an eye when we asked if a 4am shuttle was possible. The shuttle was a Tahoe xl so it was comfortable for us and our luggage. The on premise restaurant was tasty. There was something for everyone. It had steak, pasta and even an Indian dish which we tried and loved.

"Calgary Stampede 2018"

4
11/07/2018

I was attending a Stampede even in Calgary during July of 2018. When i booked the hotel, the price was a little higher due to the amount of booking I guess. Although, I have stayed at this particular location many times in the (Best Western Premier Freeport Inn & Suites, Calgary, ALBERTA). I really like the location..... Unfortunately the hotel can only have accommodate me for one night unfortunately. I was hoping that the hotel will offer me more nights stay or put me on the waiting list as I am gold member or so. I can completely understand that this is a busy season in Calgary Alberta and the rooms are probably sold out solid. Nevertheless, the hotel should have sold the room to me at a regular rate since I am a valuable long value customer. The rate were very high but i can understand how the business works. Best Western Hotels in this location in Calgary was very nice, the hotel actually offer me an Express Check-in feature prior to my pre-arrival via email? This is the first time ever that Best Western Hotels will make this service available to me. Good hotel and I plan to sty there in the future.

"Great place to stay "

5
10/07/2018

Stayed here on our way home from the Shushwaps. Room was clean, beds were comfy, the pool was great (fun water slide) and the continental was AWESOME! I could've hung out at breakfast all day, awesome waffles and they make omelettes! If we stay in Calgary it'll be there!

Kim R, Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for including us in your family vacation! We really appreciate the 5 star review and hope to see you again soon.

"Didnt even make it past check in"

1
02/07/2018

Extremely dissapointed with this hotel. We went to go check in here and the guy behind the desk was so disorganized and had no clue what to do we just left and drove across calgary to the four points by sheraton where we were treated so much better and got a better room for a lesser rate. We usally stay at BWP chains but not after that experiance.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Dear Jared, I was able to speak with our team regarding your experience at check in and now understand what happened. It is our policy to require a valid credit card at check in and unfortunately both of the cards you presented were expired. This is always a difficult situation and our team tries to help guests as best we can while still being responsible to our ownership.

"Well above your standard Best Western!"

5
30/06/2018

This is the closest BW to the International airport and it really is quite a pleasant surprise. Excellent and prompt shuttle service 24//7; excellent dining facilities and food quality, well laid out rooms and very clean. Nice Bar with extended hours and did I mention the food?!

"Good hotel, nice breakfast"

4
30/06/2018

Good hotel, it served a purpose for a stopover. Comfortable bed, nice room and great shuttle bus option. Would recommend as an airport stopover and looked great fun for kids! Thanks again Best Western!

"The hotel made a bad travel day better"

5
29/06/2018

I had booked this hotel preparing to get in late. Due to delays I was unable to arrive until the next morning. The shuttle came right away. When we arrived at the hotel, they knew exactly who were were. The manager began with “hello I invite you to have some breakfast.” The omelette station and the make your own waffle with fresh strawberries was exactly what I needed. Great breakfast. We then when to check in and understanding our situation they gave us the longest time in the room they possibly could. He let us know that certain packages that we had preordered to the hotel had arrived and were safely being stored for us. Room was immaculately clean, bottles of water waiting and a cozy bed. The man working at the front desk was exceptional, above and beyond customer service. Thank you for making a rough travel day better.

"Best part of our business trip"

5
28/06/2018

I had stayed at the Port O Call many years ago and was very surprised at the upgrades and amenities making this Hotel one of the best of our trip. It is handy to the airport and a short drive to downtown. Food was great and the free breakfast was the best of the trip.

"Outstanding customer service"

5
17/06/2018

I booked this hotel for my husband and I and another couple travelling with us for one night before flying home to the USA. When we arrived the front desk could not find our friends' reservation. Apparently I had mistakenly booked them for the night before where they had been listed as a no show. I had the written confirmation so it was clearly my fault. No worries! The front desk staff quickly transferred their reservation to the correct night and all was well, saving me much embarrassment and stress, not to mention expense. The rooms were very well thought out with good lighting over the beds for reading. There was a light bulb burned out in the bedside lamp. I found a convenient maintenance request form on the bedside table and filled it out and left if at the front desk and the bulb was replaced before we even unloaded the car. Now that is service. There was a magnifying mirror in the bathroom which is unusual to find in less than a luxury hotel. We used the business center, the shuttle to the airport at 4 a.m. all efficient and timely. We borrowed a luggage scale from the front desk. The location to the airport from this hotel is optimal. We were met at 4 a.m. with bagged to go breakfasts. The area around the hotel looks like it will be full of airport hotels within the next 5 years as there were several in the area and room for more. I highly recommend this hotel over others we have stayed in at the Calgary airport for the quality of the stay, location, cleanliness, room condition (hotel is 7 years old) and price. But mostly, I recommend it for the staff which makes the whole thing work. Good job.

"Convenient to Airport"

5
16/06/2018

We are staying here on our way back from a great vacation in the Jasper/Banff area. We chose this hotel because of its close proximity to the airport. Staff is helpful and the facilities are clean and modern.

"Very helpful front desk staff"

4
15/06/2018

We locked our keys in our rental car. The front desk gave us the number to CAA. CAA recognized our AAA membership and quickly unlocked the car. The front desk gave us excellent advice on getting to The Saddledome for the Bryan Adams concert. The free shuttle from the airport was a plus. Our room was clean and comfortable. It had free wi-fi. The hotel has a coin operated laundry room by the fitness center and pool. They have a small indoor pool with a fun slide. The slide is fast. There is a hot tub too. The free breakfast was good. They have an omelette bar. I would stay here again.

"Excellent Airport Hotel"

5
14/06/2018

My husband and I stayed at this hotel whilst flying in and out of Calgary Airport. We later learned that this hotel is a relatively new structure. The rooms were large, clean and comfortable. The restaurant / bar was good quality and the staff helpful and friendly. The breakfast (which was included in the room price) was very good. There was a waffle machine which, unfortunately, I was too much of a coward to use but the waffles looked really good. I did use the omelette station where a very nice lady made omelettes to order using a variety of ingredients of your choice. The shuttle to and from the airport was very useful. I found that the free phone telephone number provided by the hotel to call the shuttle at the airport did not in fact work but the hotel landline number was fine and as it was a local call did not incur a cost.

"Outstanding for service, facility, breakfast, airport pick up and cleaniness"

5
13/06/2018

This Best western chain as far as I am concerned makes it one of my top 10 and I would go as far as putting Premier Plus Freeport Inn number one. The pick up from the airport is prompt and friendly with easy access from the curtesy phone near the information desk to call the hotel. The room, gym, pool, toilets, restaurants, lobby and hotel in general extremely clean. Plenty of towels by the pool and gym areas. Pool ideal for families with children as they have an awesome water slide too! The staff at the front desk are frendly, helpful and very knowledgable in giving information about the area and things to do in Calgary (Especially Shanna, the flower lady). Although the location is closer to the airport than down town, it was an easy ride by bus to down town from the hotel. Just a short walk to the bus stop for the 100 bus than a quick change at the station for a short ride by train right down to the city centre .. all for just 3.30$. The inclusive breakfast was plentiful, with lots of choice and the omlette perfect prepared by Jinig at the omelette station. The best shrimp omlette I ever had!! I would recommend breakfast 100%. Throughly enjoyed the stay -highly recommend it.

"First but not the last visit"

5
12/06/2018

My first time staying here and it was a great experience. I came in after a long day, late at night and the check-in was quick. I was pleasantly surprise by the room - new, clean and equipped. I notice there was a huge pool slide that would be great for children. The staff is honest - I forgot my bag / purse after eating breakfast (included with room) and I received a phone call when I wasn't too far away with the bag being returned with all contents present. All-in-all a great experience - looking forward to my next stay!

"Excellent hotel, avoid the restaurant"

3
11/06/2018

I just spent 2 nights here. The reception staff was helpful and friendly. My room was wonderful. It was clean and quiet. I was on the fourth floor. There are 2 elevators serving the building. Some of the perks were a dual cup coffee maker, a lighted magnifying mirror in the bathroom, real glassware and ceramic mugs (not the usual plastic), and higher quality tissues. They even provide 2 bottles of drinking water to guests. The room had a huge flatscreen TV with many channels available. There is an airport shuttle. The bar in the lobby is open after 4 p.m. This Best Western is close to the airport but it is a bit of a drive to downtown Calgary. The included breakfast was excellent. They even had an omelette station where you could order the ingredients you wanted. Our evening dining experience was terrible. It had nothing to do with the food choices (Indonesian, Indian, pasta, burgers, etc.). All the dishes we ordered were nicely prepared and very tasty. The problem was that there was only ONE person on duty the night we dined. And we had made a reservation several days in advance so they knew to expect us. The ONE server acted as bartender, waitstaff, server and even bussed the tables. It was an impossible job. On top of that one person in our group had her dinner served to another customer at another table so she had to wait another 30 minutes for her meal which she took to her room. Obviously the management had a communication problem. This hotel would have earned 5 stars were it not for the restaurant problem.

"Excellent stay"

5
06/06/2018

I have stayed in Best Western in the U.S. This was a first for us to stay in one in Canada. It was an excellent experience. The rooms were very nice. The staff very accommodating. The restaurant was excellent. The wait staff person in the restaurant was excellent. All in all a very good experience. If I was to visit Calgary again I will/would stay here without hesitation.

"Good value "

4
05/06/2018

We've stayed here twice in the last year. It is a decent hotel at a sensible price. All the facilities you could need for a very comfortable stay while travelling. Breakfast was a bit hectic but a very good offering nonetheless. All staff were very friendly, professional and helpful. None more so than Basil who's welcome and assistance were greatly appreciated. Thank you!

"Nice and clean hotel"

4
30/05/2018

This hotel is conveniently located about 5 minutes from the airport. It does provide shuttle back and forth, but if you are planning to stay longer than a night you might want to consider to rent a car because there are not restaurants around, except for the hotel restaurant. They open from 4-12 pm. I had room service twice under "take out" which I found very convenient. The first time my meal was pretty good for a hotel restaurant but the second time not only I had to call again to find the status of my food it was overcooked. Front desk staff except for one individual was very helpful and friendly. My room was very clean, big and comfortable. I will stay here again because the airport is really close.

"Great Service - Ideal Airport Location"

5
23/05/2018

Ideal for a "night before" your flight from Calgary Airport. We arrived a bit before checkin time but the room was ready for us. It was a very modern room and well equipped with coffee machine and suchlike but we like tea and, after a quick call to the front desk, an electric kettle was in our room as quick as a flash! Without extra charge. To reduce hassle before our flight the next day, and we had time, we decided to return our rental car that afternoon. No problem. Once at the car rental, with the returns all done, we telephoned the hotel and their car came and picked us up without extra charge. Very smooth. We decided to try dinner at the hotel and were very pleasantly surprised. Not the Ritz but very tasty and well prepared food. The restaurant area is the backend of the lobby but it wasn't a problem. Very good service with a smile, and a very fair price. Breakfast in the same area and omelettes cooked to order with a smile. Do try. Strawberries on offer when we were there, juice from a machine, and do it yourself waffles and toaster, with brown bread. Yogurts in a fridge within the central island. There was a selection of pastries and enough food to set you up for your flight, and constantly being restocked. More smiles from the staff. Our flight was not until the afternoon and an hours extension to our checkout time was happily given when requested. On demand the hotel car took us to the airport, at no extra charge. A very pleasant stay with excellent service.

"Best for Calgary Airport"

5
21/05/2018

BW Premier Freeport Inn and Suites is an amazing property. Rooms are clean, quiet, and comfortable. We have stayed here a number of times and always first rate experience. Shuttle to and from the airport is reliable, clean and convenient. Breakfast - non better anywhere. On site restaurant excellent food at reasonable prices. Something for everyone - even a children's menu. Front desk staff are courteous, friendly, approachable, and helpful.

"GREAT waterslide, great breakfast"

5
16/05/2018

We were super happy but everything about our stay. The room was nice and comfortable, the staff is very friendly. But the Highlight was the pool and waterslide for our 3 year old. And the breakfast was quite extensive with an omelet station, waffles, oatmeal and cereal. And very friendly staff.

"Great Airport Location/ Excellent Breakfast"

5
16/05/2018

2nd time staying here in a week. Staff so friendly, especially Shanda. Was upgraded to suite due to rewards status. Room had separate sitting area, king size bed and fireplace... nice. Breakfast is excellent, including made to order omelet and wide selection of breakfast items. Hotel is 5 min from airport and great for over nite stay. Not to close to downtown Calgary. Overall, nice stay.

"best hotel."

5
14/05/2018

very good experience.will recommend friends to stay in this hotel.Breakfast was excellent,swimming pool was clean,fitness room had all the equipment I needed,the kids enjoyed water slide.Staff very friendly.The whole hotel was very clean,even the parking lot was clean.Thank you.

"Best place to stay in Calgary"

5
11/05/2018

Excellent value,quality of services, staff top notch. Close to airport, easy to find, good parking. Restaurant has a good range of menu selections and food is always excellent quality. Staff go out of their way to help

"A Great Place to Stay Close to the Airport"

5
09/05/2018

The hotel was very clean and very welcoming- welcomed me by name as we came in the door! The restaurant was excellent- very good food and the waitress (Ina) was very friendly and helpful. We will definitely be recommending this hotel to friends. Breakfast was great- an omelet station with fresh ingredients! The next time we are in Calgary we will definitely be staying here.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you very much for your wonderful review. I will be sure to thank Ina for giving you a memorable experience! We appreciate your recommendation and look forward to your next visit.

"Excellent"

5
03/05/2018

Hotel was clean and welcoming. The room were very clean and comfortable. The staff were awesome. Appreciated the fact that there was shuttle to airport and was available whenever we needed it. Would recommend to my family and friends

"pleasure"

5
03/05/2018

I would recommend this Best Western Premire Freeport Inn & Suites to y'all. My wife & I stay here as it is close to the airport. It is handy for that purpose. If you have an early flight they will also give you a bag breakfast for you before your flight. That has always come in handy.

"two great nights here"

4
03/05/2018

I was attending a conference at another chain but this property was close so I stayed loyal to my BWR program. The property is really nice. The front desk staff took great care of me. Free parking is great and there is lots of it. The internet worked perfectly. Breakfast was great, the omelette station is a nice touch. Omelettes and waffles - oh my. The bar was also great to catch the game - It is play-offs after all. My room (315) was fine though there was a little truck noise one night from the parking lot. The hot-tub and pool area are nice. The waterslide looks fun though I didn't try it out. They had a robe in the room so that made for a more comfortable walk down to the pool and there are towels at the pool so you don't have to sacrifice your room towels. I'd stay here again if I was in the area. The one thing that's a bit of a miss, but cna't really be helped is that there isn't much you can walk to.

"Calgary stayover"

5
02/05/2018

Best Western Freeport was excellent. Couldn't fault the room, staff and service. Free shuttle to and from airport. Breakfast was very nice. Calgary city visit was ok. Caught bus (300) from airport to city, cost CAD 3.30.

"Nice Hotel, No Views"

4
01/05/2018

First time staying at this property. I usually stay at another hotel when I am in Calgary, but had a Best Western GC/Credit for some stays at B.W.'s recently, so I picked this one (of many B.W.'s) in Calgary. I arrived around 130 p.m and room was ready for me. Check in was friendly and seamless. As a Gold member I received a "gift" bag consisting of juice, chips, chocolate bar. Nothing outstanding but a nice touch all the same. I had chosen a King suite room as it turns out on the 4th (top) floor. The hotel is fairly new, ok very new, the room had a double sided fireplace which served as a room divider as well. Sitting area with sofa (pull out bed) and chair, with coffee table and 2 end tables. There was a closet and good sized set of drawers, coffee station with bar sink and a work desk and chair. Tables, station, tables and drawers had matching granite or quartz (?) tops. Room was done in dark brown, complimentary coloured sofa, chairs etc. Bathroom decent size, very large walk in shower only-which is fine with me, but be sure to check if you prefer bathtub. Large enough breakfast area, doubles as a bar/restaurant in the afternoon/evenings. Breakfast area had omelette station (which is good although I didn't have one), and the usual generally uninspired hotel breakfast buffet-waffle maker, toaster, bagels, limited fruit, juices, cereals etc, but the oatmeal was more of a gruel that a porridge, so I passed on that as well. Besides the omelette, there were "egg patties" is what I'd call them, and there was also a sausage patty available. All of the employees I encountered were friendly and helpful. Although I liked the hotel there are a couple of serious drawbacks. One is the "views". You had a view of a massive car dealership...I mean massive or looking south you were looking at an industrial area. To be fair many of the other hotels in the airport area are the same. The other drawback is when you try to exit the hotel parking lot. To get most places you want to get to, you will want to head east out of the lot, however you cannot turn left, you must turn right, and then make a U-Turn at the first corner, that can be a problem in busy times....again not necessarily the hotels fault, but it is a pain, especially if you don't know about it!! It's best to map the hotel from where you are coming from. All in all, it is a very nice property, with reasonable rates.

"Nice Place"

5
27/04/2018

We stayed only one night in April 2018 but enjoyed our stay. The rooms are spacious and clean with good wifi. The staff we encountered at the front desk and cleaners were exceptionally friendly and really seemed happy to be there. There kind of attitude rubs off on the guests :) Only problem was that the parking lot was full the night we stayed and I had to park next door. Lucky the businesses were closed on Sunday so they did not tow my car.

"Great Place to Stay in Calgary"

5
23/04/2018

Besides being close to the International Airport, this hotel has a very friendly accommodating staff that will make you stay a pleasant one. Nice clean rooms, free WiFi and hot breakfast. Also a dining room for evening dinner, nothing fancy but good.

"Awesome hotel"

4
22/04/2018

Arrived with my family of 4 for a quick stay on our way to Nakiska. Very friendly staff. Room was quite spacious and clean. Pool was great, warm pool with a slide. Breakfast was good. Beautiful lobby. Would definitely stay here again.

"Great breakfast! "

4
12/04/2018

Comfortable and convenient for those flying in and out or who need to do a quick meeting. And a great hot breakfast with an omelet station! Excellent service and a great value for the money. I'll be staying here again.

"excellent room and professional staff"

4
08/04/2018

spent the night near the airport at the Freeport inn. Staff were very accommodating and friendly - breakfast was good and the pool was great for the kids. will definitely stay here again. The rooms are very spacious and with 2 kids the pool was easily accessible.

"Always always a great place to stay"

5
08/04/2018

We have enjoyed staying here on many occasions and always found the quality to be excellent each and every visit Would highly recommend to anyone Breakfast excellent , rooms well maintained , very clean and modern.

"Improved location"

5
07/04/2018

Very convenient to airport. Excellent shuttle service. Friendly staff. Great breakfast buffet with fresh omelets. Pool and hot tub were clean and well maintained. Matt, at front desk on arrival was great, Zhenny in the breakfast area is an excellent, efficient, friendly employee.

"My next first choice in Calgary"

5
06/04/2018

What a nice hotel. This is a 5 star hotel and it deserves all 5 of those stars. The rooms are large, bed is comfortable. Perfect option so close to airport and yet don't hear airplane traffic. Good meeting facilities with large conference room big enough to comfortably host meeting of 25+

"Great stay"

5
02/04/2018

Great Hotel - close to Airport. Clean and appealing. Breakfast choice good along with omelette bar. All staff were helpful and friendly. Basil on reception was extremely helpful to us and made us feel welcome every time we returned. Pool was well maintained.

"Super nice"

5
31/03/2018

Great hotel, great staff, shuttle was great from and to the airport. The room was very nice and very clean. I think this hotel was one of the nicest hotels I have ever stayed at in this price range. The breakfast was over the top and free. Never have I had a free hotel breakfast this good anywhere. Please do not forget to tip the staff that run it as they work very hard to make it perfect. I highly recommend staying at this property.

"Perfect Option Near the Airport"

5
30/03/2018

Although our stay was very brief,this hotel met all of our needs. When we arrived near 2am, we phoned for the shuttle, and within 15 minutes it arrived. The person at the front desk was very nice and made check in very easy.Everyone was very nice and friendly in this family-managed property. The room was well appointed, quiet and comfortable. The breakfast was nicely done and the room was kept clean even when it got busy. We highly recommend it.

"Quiet nights easy access from airport"

4
15/03/2018

We've stayed here many times and cannot say enough about the peace and quiet, a welcome retreat when flying out or in from the airport. Flying is stressful enough without having a good nights sleep. Queen of the kitchen makes omelettes to meet your tastes so you can travel on a full stomach. Thanks again BW for those comfy beds.

"Helen rules!"

4
12/03/2018

As a business man, I travel into Calgary a lot and prefer to stay at a hotel near the airport, specifically the Best Western Premiere Hotel on Freeport Boulevard. The rooms are very nice and comfortable, but more importantly the staff service is great! Particularly from Helen, who works in the little breakfast restaurant in the hotel. She is so joyful, positive and does such a great job of caring for customers, like myself!

"Quiet and centrally located"

5
12/03/2018

I booked this hotel through Hotels.com because it had great Trip Advisor ratings and the price was fantastic. We had booked an accessible queen but it was near the elevator, when we asked to switch rooms they had no more queens so they offered us an Executive King. It was fantastic! The bed was comfy, there was a double sided fireplace, and a separate sitting area. Very nice. It is located within many car dealerships and very quiet. The breakfast was great for me, I have gluten allergies and the omellette bar was an appreciated addition to the normal continental breakfast. I would definitely recommend this hotel to others.

"You will not be disappointed."

5
11/03/2018

We stayed going to and coming from our trip to Loreto. Excellent in every way. Staff are top notch. We were upgraded to a king suite on way back to Victoria. Basil at the front desk was sweet. Breakfast was delicious. Lots to choose from. Perfect for families or layovers. We will definitely be back. Close to airport with a great shuttle.

"great hospitality"

4
03/03/2018

Wonderful welcome from the front-desk staff. Rooms clean with lots of extras. If you're a BW member, there's free bottles of water - nice touch. Lots of amenities in the hotel - restaurant, pool, etc. Unfortunately I didn't use any of them so can't speak to them. Great access to both the main highway and airport.

"Perfect overnight when flying from YYC"

5
03/03/2018

We have been staying here 3-4 times a year when flying out of YYC ever since it opened. Booking is almost essential now as it has not surprisingly grown in popularity.. Rooms are of a high standard, spotlessly clean. The breakfast which is included has everything anyone would want and the chef also cooks items to order. In the evening a lot of the dishes have an East Indian flavour and are great; all freshly made. Waiting staff professional especially INA. There is ashuttle to the airport but we usually leave our car for longer than a week at ParktoGo nearby.Front desk staff welcoming and helpful. ( thanks Shandra) we will always stay here when flying.

"Not my favorite but it just might be yours!"

3
27/02/2018

Enjoyed the king suite with fireplace and the included buffet style breakfast with hot and cold choices including a chef prepared omelette station. However the lobby, pool (with waterslide) and restaurant (restaurant when not serving breakfast) weren't as enjoyable as other nearby hotels. For a fairly new hotel it was aging prematurely in my opinion. For hotels near the airport, there are at least 4 others I would choose ahead of this one for value, style and comfort but if a fireplace and free breakfast are must haves then this might be the hotel for you.

"Service above and beyond"

5
26/02/2018

This hotel just gives you a “welcomed” feeling and it's the staff that create it. Each member of their staff we encountered went out of their way to be obliging, friendly and then went the extra mile to ensure we enjoyed our stay (which we did!) This staff is an amazing asset! Kudos to all of them! The food in the restaurant was exceptional and the free breakfast was amazing... omelette bar...yum! I'd go again in a heartbeat!

"Great stay"

5
23/02/2018

Great room on third floor with fireplace in our room which I loved. Kitchen fridge and all what you need was here. Comfy bed provided with great sleep before taking off in the morning. I would stay here again

"Great airport hotel with free parking"

5
20/02/2018

We stayed here for one night before going to LA and taking a cruise. The fact we could leave our car here for the 7 nights for free and pay for another 3 days made it a good choice. The room was very quiet, dinner and breakfast were great so all in all, we were happy with our choice. The shuttles to YYC and back were on time and were offered at no charge. All of the staff were very friendly and worked hard to attend the number of guests checking in and out. We will be back!

"One of the top Best Western Hotels"

5
19/02/2018

I stay in hotels about 90 nights a year. About 30 of those nights are spent in BW hotels and this one is definitely the best of the best. It is handy to the airport and has I had a mid morning flight on a particularly snowy weekend it just made sense to stay here. I could have parked my car for free while I was away but I chose not to as I was leary about not being able to plug in. the front desk staff were 100% accommodating and I was upgraded to a suite on the airport side. Noise was a zero issue. I actually opened the drapes to see if there were any planes landing. Housekeeping is top notch and Premier is the top level of hotels for BW. In the morning they had an incredible omelette bar with a very friendly young lady. It was a relaxing 10 out 0f 10 experience. Will definitely stay again.

"an excellent hotel"

5
15/02/2018

staff very friendly and accommodating. had great night sleep on our way to Jamaica and on way back. The complimentary buffet is a added touch and very nice. We will be staying here again there was not an issue what so ever and it's very close to the airport with shuttle service.

"Credit card statement"

3
14/02/2018

ALERT: PLEASE: check your credit card statement, as I was billed an amount equivalent to another room on a separate statement......I only received one room statement when I checked out..nothing was given or said about the other amount and yet it showed up on my cc statement. I called front desk to have it rectified, and was given the reason that it was billed for one night and then corrected and charged the correct amount to the card.....HOWEVER, checking my statement daily..nothing has changed. Bank is notified and checking into this.....ALERT We have stayed at this Hotel several times over the yrs and I am disappointed this is happening as there has been changes to hotel personnel.......

"Clean hotel .... few issues"

3
10/02/2018

Not impressed with breakfast staff Seemed more of chore to have to make us a omlette ! Also not happy we were automatically checked out even though asked for late checkout and having cleaning staff enter our room in announced

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
I am really sorry to hear that our team didn't make you feel welcome and valued! This certainly isn't the impression that we usually delivery and I will be discussing your feedback with our breakfast team. Also I will look into how your late check out request was overlooked by our teams and ensure there are procedures in place to avoid this happening to other guests in the future. I appreciate your feedback and hope you will consider staying with us again so we can deliver a "Premier" experience.

"Friendly, welcoming staff, comfortable beds, quiet room, great service"

5
06/02/2018

We stayed 1 night, Monday, February 5 2018 as we had an early morning flight. The friendly staff member who picked us and another couple up from the airport that night was a breath of fresh air. The staff member at the desk was professional, efficient & had us in a room quickly. Our 6:30 am breakfast was delicious, & the staff were welcoming to all the customers, making everyone feel at home. We also noted that they were kind & pleasant to their fellow coworkers. They actually looked like they enjoyed working together. The shuttle back to the airport was equally efficient & friendly as the evening before. We will definately recommend this hotel to others. Great job all!

"EXCELLENT BUSINESS HOTEL"

5
03/02/2018

Three of us stayed here at the conclusion of a business trip. This hotel is close to the airport and has a free scuttle to same. This hotel is large and very new, The lobby is very large and well kept. The staff are very professional and helpful. The rooms are large, well equipped and very clean. Bed was very comfortable and room was very quiet. The room internet was very fast and there were a number of outlets available for power. The breakfast was a buffet style and very tasty. I absolutely would recommend this hotel for any kind of pre/post flight or business stay.

"Good airport hotel"

5
01/02/2018

We recently used this hotel to stay before and after our trip to Mexico, and leave our car there while we were away. It is a very nice hotel, and the rooms and excellent. Comfy beds and all the amenities. The dining room was very good for supper the night before we left. We had to leave too early to have breakfast, so they made us a "to go" bag, which was nice. We did have breakfast the morning after we returned and it was really good - lots of selection, including an omelet station. The shuttle service to and from the airport was good, and the front desk staff were friendly and helpful. We wanted to book there for our next trip, but were told they had rooms but no parking, so we have to go elsewhere. I definitely would recommend this hotel.

"Beautiful and Friendly Staff"

5
31/01/2018

Stayed here for one night to catch a flight early morning. Hotel is brand new, modern and probably the nicest BW I've stayed at. Staff were friendly and attentive. I used the shuttle service to and from the airport and there we were never waiting. It was nice that they used a Chevrolet Suburban as the airport transfer, rather than a transit bus, was a nice added touch. The rooms were huge, very clean, and stocked well, it's pretty clear this is a Premier hotel. The only thing that one may have troubles with is there is a lack of things to do around the hotel because the area is a new part of Calgary that is being built up. However, very close to airport approximately 5 minutes and I would return in a heartbeat just to get out of town. Thanks guys!

"Hotel of choice "

5
27/01/2018

I've stayed at a number of hotels near the airport but this is my preferred hotel. The rooms are nice and spacious, clean and well laid out but for me it comes down to one thing that separates this particular hotel from the rest...the breakfast! It's nice spacious area with everything you need for a quick and delicious breakfast. Plus they have an omelette bar where they custom make you an omelette. The lady running the bar was happy, friendly and had my omelette made by the time I made some toast and it was just delicious.

"Comfortable beds and great breakfast"

5
15/01/2018

This is really an excellent hotel. The room was spotless and the bed was comfortable. The breakfast was superior to any hotel breakfast I have had in some time. There was an omelet station, healthy options, and fresh fruit. When I asked the front desk for clarification on some confusing directions from my Google map (!), I was given a printed version of my entire itinerary, point to point. Bravo BW for this hotel.

"Great stay"

5
14/01/2018

We stayed in two rooms (one with a king size bed and another one with two queen beds), both rooms were very clean and comfortable. Service in general was great. People at front desk were very kind and helpful.

"Best Stay Ever"

5
13/01/2018

WOW!! Love this hotel! We always try to stay here before flying out of Calgary! Kingly Basil at the front desk was very accommodating and friendly. He could answer all our questions with a smile. We also enjoyed his sense of humour. My daughter and her 2 little ones usually drive us to the airport and this time they stayed a bit longer to join us in the pool and hot tub. They squealed with delight flying down the water slide. Said it was the best slide ever! We all worked up an appetite and the dinner was excellent! (Thanks Kim.) Ina was efficient and pleasant and looked after us very well. We haven't had a chance to partake in their complimentary breakfast yet because our flight is so early in the morning but heard it's amazing! We appreciate the shuttle to the airport, too! We highly recommend BW hotels! Their beds are so comfy and this hotel is one of the best!

"Great choice in North side of yyc airport"

5
13/01/2018

We highly prefer the hotels on the north side of the airport for thier easy of getting to the terminal. Havnt tried this one, buy had enough best western points to try for free. Nice and shiney clean as its still fairly new. Large rooms with a chair, desk, microwave, safe, ect with our 2 queen room. No noise from planes that i noticed. Only negative would be that it is not right on the main road, but my GPS took us right to it. Didnt use the shuttle, but there is one available, as well as breakfast in the morning. We leave before it opens ay 6, so they packed us some fruit, juice, and a muffin.

"Best breakfast included!"

5
11/01/2018

This was our first stay at this hotel. We had excellent service. The highlight was the breakfast that was included with the room. First of all, there was rolled oats plus you could order an omelette if you had a few minutes to wait for the order.

"Great Place to Stay"

5
10/01/2018

We come to Calgary quite often to visit family and have stayed at a few hotels but always come back to this one as we find it the best value for the exceptional stay. Friendly accommodating staff, nice guest rooms, excellent breakfast - would recommend staying here.

"Nice "

4
07/01/2018

No complaints here & the price is right. The breakfast is great, staff was good & there's a pool with a water slide :) Ok, maybe one annoyance. One of the two elevators wasn't working & the other sounded like it might be in its death throes. We ended up using the stairs as one elevator servicing the entire hotel was not sufficient. But stuff happens right?

"Nice big rooms"

5
07/01/2018

Excellent rooms, swimming pool, hot tub and water slide. The room was bigger than usual rooms, new and nicely appointed. We left earlier than the full breakfast so we were offered the grab and go, which I thought was a great idea and we really appreciated it.

"Happy New Year Family Gathering"

5
07/01/2018

Amazing breakfast buffet and omelette station. Thanks for the great stay. Price was outstanding and staff were very friendly and helpful. We had 5 rooms booked and the hotel staff had already made sure that we were all on the same floor upon arrival. Thanks for helping make our short and sweet Happy New Year Family gathering a success.

"Great!!!"

4
02/01/2018

We really enjoyed this hotel. Shuttle awesome both ways. Room very nice and very affordable!!! Lounge/restaurant was good with great service. Nice pool and slide area. Would definitely recommend this hotel!

"Awesome again"

5
02/01/2018

Our stay at the BWP Freeport Inn near the Calgary airport was as great as it always is. Clean, comfy, convenient and the friendliest staff ever. We would highly recommend staying at this hotel. The shuttle service is great too.

"Not impresssed this time!"

3
31/12/2017

Drove in from Medicine Hat as we were off to Palm Springs in the am. We got to the hotel after 6:00 pm and was checked in by Basil. We asked for a 6:30am wake up call and got it at 5:00am. Beds were comfortable and turned in around 9:30 pm. Woke up to noise but did not complain to the front desk but did open our door and asked the 6 hockey playing boys to stop as we needed to sleep. A parent (Mom) was in the hallway and asked the boys to stop, they just moved further down the hallway. They continued to run up and down our hallway and to be honest, parents need to control their kids and not the staff. The temp in our room was reading 76 upon arrival, I adjusted the control down to 19 after trying the AC and it did not work. My husband is an electrician so we understand the system. In the morning, our room was at 75. Another couple who took the morning shuttle with us said their room was the same way, hot. Breakfast was great, no complaints here and after our meal we needed to confirm our transfer to the airport because after the wrong wake up call needed to be reassured. Honestly there were 3 front desk people and a vocal older lady was rude and said to make sure we were waiting down in the lobby for the shuttle at 7:20 or we would not be able to get on. I don't understand how that was right when we paid extra to leave our vehicle with your hotel. We did make the time and shuttle. Upon our return we called the hotel to say we need a pick up and was told to callback when we have our luggage, some pickup rule. We called with our luggage In hand and was told 10 minutes the shuttle would arrive and where to wait outside. Well 20 minutes went by and we called again, the shuttle arrived shortly after. We are loyal BW hotel customers and unfortunately will rethink staying at the Freeport in the future, this was our 3rd stay.

"Best Western Calgary Airport"

4
31/12/2017

Very handy for traveling between cities. Convenient shuttle at late hours provided a welcome respite to a long day of traveling. A good breakfast to get you on your way contributed to a pleasant experience.

"Holiday Stay for Hockey Tournament"

4
31/12/2017

We chose this hotel due to proximity to hockey arenas for a tournament we were attending. This BW is on the north side of the Calgary airport area. Access is via Country Hills Blvd and a just a couple of km off highway 2 (Deerfoot Trail). Parking was a full due to number of guests but overflow parking was available adjacent to the hotel property. Lobby was modern and appealing and rooms were roomy. Beds were firm and comfortable. Breakfast was typical of BW and much appreciated. A bonus was the omelet counter which was excellent but so popular it was overwhelmed on some mornings with more demand then ability of staff to accommodate. A great stay and we would return in the future.

"NOT A PREMIER BW. !!!"

2
27/12/2017

hotel was not clean. elevator was very smelly and dirty. room was not well maintained. bathroom vanity and tap were loose. breakfast was average. hash brown was dry. for a best western premier expecting was higher. definitely not coming back. i stayed at this location several time in the past since it was just opened. the maintenance and cleanliness of the hotel are terrible and has gotten worst

"Close to airport if you don't expect anything fancy"

3
24/12/2017

Close to airport, great shuttle service. Simple room, not the cleanest though. Staff is caring but could be more aware of their hotel- the quitest room, food options etc. I didn't get asked how my stay was so didn't get a chance to bring up issues.

"Awesome "

5
24/12/2017

Great spot breakfast is good ! Clean modern and very affordable ! Will be returning ! Easy access to Deerfoot . Shopping at cross iron is minutes away . Staff are very friendly and keen to make your stay awesome

"Excellent Hotel"

5
23/12/2017

We were travelling for a funeral and our stay was stress free. The price of the hotel was excellent and the hotel staff were friendly and helpful. The premises were clean and the lobby was impressive when we entered the hotel. The room was large and very comfortable. All the amenities were included. It was very close to the airport and a free shuttle was provided. i would highly recommend this hotel.

"Excellent overnight stay"

5
21/12/2017

Queen room, very clean and comfortable.Hotel restraunt acceptable good quality food at reasonable cost and excellent service. Breakfast was good with a fair range of choices.Despite size of the hotel it was very quiet. We chose hotel because of it's proximity to the airport and interstate, free shuttle service was excellent. Ina , a server and front desk agent was amazing, very friendly and so helpful with our luggage problem. Matt drove us to and from airport was also ultra friendly. All staff we encountered went out of their way to make our overnight stay a real pleasure

"Always Top Notch"

5
18/12/2017

The service of their team informs me that it is all about customer service. Amazing stay.From the check in to the breakfast the next day. the staff even though we had a family that choose not to control their kids was smiling, wanting to help and look after anything that we needed.

"Wonderful experience"

5
11/12/2017

Awesome and beautiful rooms. I would recommend it to anyone. I love the sulvan lake location as well. The front desk was friendly and helpful when helping us to find a place to eat for dinner. Awesome and filling breakfast too!

"Good accommodations"

5
10/12/2017

Stayed one night and was very comfortable. Excellent front desk staff and the lounge actually had good food as well. The included breakfast the next morning was quite good. Usual buffet and a nice omelette station too. Only criticism would be the parking lot. Extremely tight squeeze between spaces. Nice experience overall though.

"Would recommend."

5
10/12/2017

Speedy shuttle from airport. Excellent front desk staff. Very friendly and welcoming. They even extended the pool hours to accommodate our late arrival. Comfy beds, quiet room and yummy hot breakfast! What more could you ask for in a one night stay?

"Awesome place!"

5
10/12/2017

We spent one night here as we flew into Calgary and were not flying out until the next day. I picked this hotel as it had good reviews, good price, close to airport, free airport shuttle and free breakfast. The young guy that picked us up from the airport was very friendly. We called them once we collected our luggage and they were quick. The staff at the front was friendly and checkin was pretty fast. The room was nice and big and clean. The breakfast was absolutely fantastic! The breakfast area was so clean and the ladies that were working were continually cleaning and refilling. They were busy and were still doing a fantastic job keeping everything in order. They have an omelette station which was great and unusual to see. To return to the airport we just needed to let the front desk know and they take you to the airport. They go on the half hour. This hotel would be our number one pick to stay again if we are having to overnight in Calgary. The cleanliness is such a deciding factor for us. Keep up the great work!!

"Calgary Best Western Plus Freeport"

4
10/12/2017

Close to airport with shuttle. Clean, reasonably priced room with a better than average breakfast including a made-to-order omelet. Shuttle driver was courteous. Front desk was welcoming and courteous. Check-in was quick which I appreciated because it was late after a long trip.

"Close to the airport - Great Value!"

4
04/12/2017

I had an early morning flight 6am so I either had to travel down the night before or leave home at 2 am to be 2 hours early for the flight - so I booked the BW Premier on Freeport. Great hotel. Very new looking, very clean. Friendly staff. The hotel pool was down, but they had a shuttle to another location for those who wanted the pool (i had no time). I will undoubtedly stay here later this month when I travel again.

"Early flight from Calgary"

5
02/12/2017

I had an early morning (International) flight from Calgary which meant I had to rather leave home by 2am to be early screening or drive down the previous day and get a room. For just over $100 CAD it was no choice at all. I booked a king sized bed. Room wasn't huge, but it was large enough but it was modern feeling and clear (did I mention that it was just over $100). I was offered parking for the week at a more competitive price than local park and shuttle services. They also had a shuttle ready at 4am for me as well. I will certainly use this hotel later this month for my next trip.

"Excellant value"

5
24/11/2017

The shuttle service was right on time. The people at the desk and the driver were very friendly. Room was clean and well appointed. Free breakfast was the best we ever had. The breakfast had all regular items plus an omelette bar. We would definitely stay here again.

"Not scent friendly but great breakfast"

4
24/11/2017

If you are scent sensitive let them know ahead as there are no scent free rooms available. Got rather cold in our room when we had to air it out. The omelette bar for breakfast was a real treat. Great shuttle service to the airport.

"Great Stay"

5
22/11/2017

Like the stay there. Near to the airport. Quiet. Stayed there for 3 nights. Breakfast area and lounge are good. Reception is very courteous. I'd recommend the place to others. Best Western offer me good value.

"avoiding stress"

5
21/11/2017

Anytime we need to fly from an airport we book an overnight stay at a nearby hotel so that we do not have to deal with rush hour traffic or bad weather conditions on the morning of our departure. The Best Western Calgary airport hotel is a wonderful new hotel with a great restaurant/bar where we can relax and then have a good night's sleep, wake up all refreshed and enjoy the hotel shuttle to the airport. The room was nice, clean, comfortable and quiet. We will surely stay there again.

"Easy access to Calgary airiport"

5
19/11/2017

I was here for a business meeting and arrived mid-afternoon. My room was ready and staff were great. King size bed with ffp. Buffet bkft was included - hot & cold. My room was close to elevator, but no noise. Dinner in resto was nice - had Liberty salad with striploin and glass of vino - perfect.

"Accommodation for handicapped traveller"

5
16/11/2017

Once hotel realized we had a person in a wheelchair with us, offered to move us to handicapped room which was perfect for our needs. Very nice to see that they recognize that not all handicapped rooms should have only one bed. As a family, we need to stay together. Staff were friendly and accommodating and engaged with all of us . . . . we have found our new hotel in Calgary.

"Great Stay"

5
16/11/2017

The hotel is clean and the staff is very helpful and friendly, the beds are really comfortable. The shuttle service is great to use from the airport and back. I stayed here for one night and will definitely stay here again.

"Great Stay"

5
15/11/2017

We stayed at this hotel on the way back from Mexico. We chose this resort because of the Best Western Brand and its proximity to the Valgary airport. We were not disappointed. A great facility. My only regret was not having the time to enjoy all the amenities

"Best Bed Ever!"

5
15/11/2017

After being on a plane for hours, this room was exactly what I needed: a wonderful sleep in a quiet room. I would recommend this hotel to anyone travelling to or from the Calgary Airport. The free breakfast is a great add on for families as is the pool.

"Always a pleasant stay."

5
14/11/2017

We stay at this hotel a couple times a year. It is well priced, the service has always been friendly, and the breakfast is excellent (especially the omelette station). My only complaint was that on one side of the bed is the a/c, which someone had set at 68, and the other side is a fireplace. My wife was freezing while I was boiling. Once we adjusted the temp, we were able to find a fairly happy medium.

"Stay and Fly"

4
14/11/2017

The room was exactly what we needed and the parking is included with the 2 night stay with the fly and stay. The included breakfast is wonderful with lots of choices and fresh cooked omelettes with a variety of items for it. The shuttle was also included which makes this the perfect place if you are flying away on vacation.

"Great hotel with wonderful staff"

5
09/11/2017

This hotel is located close to the Calgary airport. The staff are very knowledgeable and helpful. The beds are very comfortable. They also have great pillows. They have a very good breakfast service which includes an omelette station and waffle station.

"Our "Go To Hotel" in Calgary"

5
08/11/2017

We have been staying at the hotEl since it opened for any times we have had a need for a hotel room in Calgary. Usually we stay for leisure purposes. Once because we had a funeral to attend. This property was great and continues to be great. The service and room quality are always first rate. The staff are to be commended.

"Great hotel, aweful in room coffee service"

5
08/11/2017

Why do hotels continue to place awful coffee service in their guest rooms? The lobby has 24 hour good coffee and tea. Hotels know the cost and effort to service and maintain in room service. If you are doing to offer, offer a program that adds value. Ok, my rant is over. This hotel surpasses Fairmont cleanliness and guest service. Breakfast included with made to order omelets.

"Lovely "

5
06/11/2017

Had one night here having arrived very late after a long days travel. Lovely room , exceptionally clean room and comfy beds. Breakfast the next day was fab. Kids loved the waffle machine. Didn't have time to try pool but looked great. Staff at breakfast were very friendly and helpful.

"Good hotel near airport"

4
06/11/2017

A good hotel which is situated close to the airport. Check-in was quick and efficiently executed by the cheerful Basil. The room was nice and clean. It had a coffee filter and microwave. The free breakfast was good with a fairly decent selection. Unfortunately we didn't have time to try the pool out. I'd recommend this hotel if you were stopping near the airport.

"Great stay"

5
30/10/2017

Highly recommend this hotel. Timely airport shuttle, friendly front desk staff, great free breakfast and a comfortable modern room. Always clean. Helpful business centre. Close to YYC. Has large pool recreation area with water slide. Decent bar and restaurant open late.

"Outstanding hotel!"

5
30/10/2017

I look online for a hotel within driving distance as we had a few places to go. Location is close to the airport and they provide free shuttle service. We are from Saskatchewan and didn't need the service but it's there for those who do. When we arrived we were greeted with very friendly staff. Check in was seamless. Our room was impeccable. Very clean, tidy and smelt amazing. The housekeeping staff did a very well done job. Unfortunately time wasn't our friend and we couldn't enjoy the pool and hot tub but it was a great atmosphere. Water slide for kids and for this adults who are kids at heart. The breakfast in the mornings was amazing! Cooked fresh omelette for those who wanted it and the selection was incredible. The staff working the breakfast are we're awesome! Very friendly and always had a smile on their face. I highly recommend this place to everyone. When we return to Calgary we will most certainly be staying here. Kudos to the staff for an amazing job!

"Good value"

4
30/10/2017

Nice rooms, excellent breakfast inclusion. Close to airport, but in an unattractive industrial zone. Arrived late, and rooms had no 'takeout' flyers for surrounding restaurants, and hotel restaurant was closed.

"YYC"

5
29/10/2017

Great YYC airport access hotel. Quiet, convenient shuttle, great lounge. they work with you at checkin to ensure a trouble free express check out for flight. Love this hotel and I will be back there again mid Nov.

"Wonderful visit"

5
27/10/2017

This hotel is well run, pleasant and beautifully clean. We stayed here twice at the beginning of our trip to the Canadian Rockies and enjoyed every minute of our stay. Their water slide is an absolute blast! I've never seen anything like it in a hotel. I would certainly return if we are lucky enough to come back to this area.

"Very friendly check in staff"

4
25/10/2017

I will certainly stay at this hotel again.as well as CrossIron Mills Mall. Breakfast Omellette was excellent. Rooms clean, large lobby. If you are looking for a quiet hotel with staff to please do not hesitate to stay.

"Business Travel - The best in 12 months of travel!"

5
24/10/2017

Best BW so far - and I have stayed at BW's throughout Canada for the last 12 months. Staff is professionally dressed, polite and attentive. Rooms are spacious and clean. Breakfast is great - although there could be another meat alternative other than sausage .. perhaps bacon? Pool & slide are pretty fun - if you haven't gone down this slide as an adult, I highly recommend it! Work out facility is adequate and met my needs.

"Always a nice stay."

5
23/10/2017

This hotel is now our go to hotel when ever we are in Calgary.Always clean and have such comfy beds. Comes with a nice breakfast. The pool and hot tub were great. Did not try the water slide but it looked fun.

"Stay there everytime!!"

5
22/10/2017

Always a fantastic experience at this property. I stay there every time i go to Calgary. No reason not to!!! Whether for business or leisure. Easy access to the entire city. Breakfast is fantastic and the staff are always friendly and outgoing!

"Nice place, Great Breakfast"

4
22/10/2017

After a long day of travel it's so nice to come to a place that wants you there. I would recommend this hotel to any one who wants a good nights rest with a superior breakfast to start the day. The arrival front desk was well run, the room clean but the bed was a bit hard but that's to be expected, it's not your own bed. Our breakfast in the morning had a great variety and a great omelet station.

"Great hotel, terrific breakfast"

5
18/10/2017

The best Best Western I have ever stayed at. The accommodations are superb, the staff wonderful, the restaurant is reasonable and the free breakfast was terrific. The free shuttle to the airport was on time and smooth. I love to stay here when I need the Calgary Airport.

"Great hotel near YYC Airport"

5
15/10/2017

Very friendly staff, well appointed rooms, with contemporary decor, comfortable beds and pillows. Busy place on a Friday night and Monday morning, but quiet rooms and cordial staff despite the ‘chaos'. Shuttle to the airport every 1/2 hour is included.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for taking the time to leave us a review and share your feedback on your recent stay. I hope we will have the opportunity to welcome you back in your future travels to Calgary.

"Fair price in a nice facilities hotel close by the airport."

5
12/10/2017

+ Shuttle available all night every 30 minutes. + Possibility to have a breakfast package to take away + Swimming-pool and gym center available. + Close to the airport + Clean room + Comfortable bed + Many international channels available on TV - You have to call to book the shuttle from the airport. It doesn't come with a fixed schedule. So thank you "Red Arrows" counter to let us call the Best Western Premier Freeport Inn & Suites for free. - Only a fixed shower head available in the bathtub. No shower head linked to a flexible hose available.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for taking the time to leave us a review and provide us with your feedback of your recent experience. I hope you had enjoyed your stay and will consider us again in your future travels to Calgary.

"Great place to stay!"

5
08/10/2017

This is a great hotel. The staff at the front desk always make us feel very welcome. We have used this hotel 3 times now. The location so close to the airport is perfect when making connections etc. This hotel has a lounge/restaurant that is open in the evenings which is quite handy. The free breakfast is great. The omelette station is a really nice touch.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for taking the time to leave us a review and for choosing our hotel for the 3rd time. I am so pleased to hear your experience was great yet again. Take care and I look forward to welcoming you back in your next visit to Calgary.

"Overnight Stay between flights"

3
06/10/2017

Dirty Room - found partially eaten hamburger in fridge, 2 food wrappers plus medium sized rock on floor when checked in. Staff receptive when presented with items and reduced bill by 20%. Staff pleasant to deal with.

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for your feedback and I am very sorry to hear that your recent experience is not up to our cleanliness standards. Thank you for bringing these items to our attention, I will make sure these comments are shared with our housekeeping team to ensure this does not happen to another guest. Your understanding is much appreciated and I am glad to hear our front desk staff was quick to resolve this issue for you. Thank you again for choosing our hotel and I hope we have the opportunity to welcome you back next time.

"excellent"

4
05/10/2017

Nice hotel for a good sleep after arriving from Europe and beginning our road trip for three weeks to Western Canada. Although it is out of the center but close to the airport it was a very good quality, room very comfortable and quite, breakfast excellent. Only negative remark : carpet in the room

"excellent hotel"

5
05/10/2017

Stayed here one night when we met friends from BC. We were very impressed with the hotel. The food was delicious, night and morning. The room had a fridge, microwave, sink, TV free WiFi - but no kettle to make a up of tea, only a coffee maker. It seems the Canadians do not cater for anyone other than coffee drinkers room for one night was $247.99 room No. 419

"Snow day"

5
03/10/2017

excellent location, very quite. Stayed here when road to Strathmore was closed due to weather, very comfortable. Everyone was nice and professional .Restaurant and lounge were relaxing. Just a nice place for a break

"A wonderful 2 night stay."

5
03/10/2017

This was our second time staying at this hotel. Everything there that we needed. Very comfortable. Great room at a good price. Able to get both breakfast and dinner there. The hotel was handy areas that we wanted to visit. We would stay there again.

"Nice hotel for business travel"

4
03/10/2017

A good sleep in a quiet room really helps for the next day meetings. The hotel is pretty sufficient for all needs, the restaurant inside has a nice menu for your choices. Business Center has quite a good PC and printer inside which properly installed. Had no problem while using Business Center. But I loved the king bed.

"Comfy"

5
27/09/2017

We have stayed at the Freeport many times in Calgary for pre or post flight stays or just a visit to the city. It is easy access off the freeway and to the airport yet not noisy. It is clean and comfortable, the staff has always been friendly and helpful.

"still a nice quite place"

5
26/09/2017

I continue to stay at this location for a number of reasons. usually priced quite well and fare. A good full breakfast is included. Very close to many amenities and easy to get onto and off of highway 2 or gain quick access onto the Stony ring road.

"Perfect stay pre or post flight"

5
25/09/2017

This was probably our 6 th stay at this hotel right from when it first opened. The staff are welcoming ,efficient and pleasant . The rooms are spotless and equally as nice as any higher end hotels in Calagry. Restaurant meals both evening and breakfast are excellent and good value for money. Again pleasant and efficient staff.

"great hotel...noisy houskeepers"

4
25/09/2017

incredible beds and wonderful staff . my only issue was the housekeeping staff which were yelling back an forth to each other in the hallway most of the morning. very frustrating indeed. approached the front desk and they said they would deal with it..

"Great stay"

5
25/09/2017

We had a great overnight stay. Airport transfers were prompt. Staff helpful and polite. Had dinner there. Food and breakfast was good. Comfortable beds. Thanks for a good stay. Will be back when we comr bk to calgary

"Stayed twice within 2 weeks"

5
14/09/2017

10 minutes from Calgary airport. Free transfer. Front desk was friendly, very helpful. 1st night we were given a king size jacuzzi suite. We had booked a regular king size room. Breakfast was a hot meal with someone making omelettes to your liking.

"First stop in Canada"

4
14/09/2017

Very comfortable hotel after a very long flight, large and well equipped rooms, good and varied breakfast, very good service.A very convenient place to start a long tour in the Canadian Rockies and west canada.

"First stay"

4
13/09/2017

Staff was very friendly, when we got to the room they had already set up a crib for our son to sleep in, the pool was nice and warm, the breakfast was really good our boys were acting out and a staff member came over and helped my wife calm them down as I was getting breakfast for them, never had that happen at any other hotel we have stayed at

"Best service hotel"

5
12/09/2017

We arrived at 1:00 in the morning. We called the hotel and they sent a shuttle limousine to pick us up. The driver was friendly and courteous. The receptionist was pleasant and polite. The breakfast has a wide variety of choices. The eggs are made fresh when ordered. They even have a waffle grill to bake from fresh dough (I suggest they should put a smaller cup for the dough, because 1/3 of the dough is wasted because the cup is too big). I love their swimming pool, but we had no time to try it. Overall I would like to congratulate the service provided from all the staff. Thank you

"One night by airport"

4
12/09/2017

We only needed one night close to the airport. It was very quick to access the airport (did not use shuttle, I was picking up my husband) and get to the highway from the hotel. The room was nice and quiet, great bed, there was a little grit on the bathroom floor. Breakfast was great, really appreciated the cooked to order omlette.

"Nice room, pleasant staff"

4
07/09/2017

We stayed here on points before an early morning flight out of Calgary airport. Room had comfy beds and was well appointed including microwave and fridge. Nice shower. Airport shuttle was timely and quick. Only complaint is that I needed to have breakfast at 6am and they were only just setting up and didn't really get going until after 6:15 when I had to leave. There was a nice pool with a huge indoor water slide but we were too tired to use it. Would definitely return if needed an airport hotel again.

"Great place to stay"

5
07/09/2017

We stayed for only one night, but the service from check in to check out was excellent. We had supper at the restaurant, that was really good, and the included breakfast was great as well. Our kids enjoyed the pool, and the room was very clean.

"Always a great experience"

5
07/09/2017

Love staying here, great breakfast, great parking, friendly staff, clean rooms! Enjoy staying away from downtown Calgary less busy but still great selection of close by restaurants. Will be coming again

"Exceptional Front Desk Staff"

5
05/09/2017

From the moment we pulled in the parking lot with our boat in tow, which had been a nightmare when we stopped at a different hotel in Calgary a week earlier, we experienced outstanding customer service. We were greeted by a helpful lady who gave us great instructions on where to park. Once inside another lady on the front desk was so friendly and warm as we chatted about the big fight weekend. The hotel is beautiful, with comfortable beds and clean rooms. We enjoyed breakfast in the morning, which included custom omelette station. This hotel is a good location if you want to shop at CrossIron Mills.

"Friendly staff!"

5
05/09/2017

We enjoyed our stay, Hotel and room very clean, breakfast was great! The swimming pool has a fun waterslide, we liked it! Also great location, close to Deerfoot Dr. We easily drove to the Zoo and also to Banff from there!

"Excellent value, very comfortable room"

5
01/09/2017

Large, well appointed room - clean and comfy. Very helpful staff on front desk and shuttles (Shanda particularly). Included breakfast was very good as are the pool and laundry facilities. Shuttle to airport very convenient. Excellent value for money.

"best westtern"

5
30/08/2017

Handi to Airport and excellent shuttle service. Close to shopping center and ease to get in and out of city. Quite and very comfortable beds. Water slide for those interested. Free breakfast with limited supper menue

"Clean, Spacious, Well Run Hotel"

5
29/08/2017

We were very pleased with our stay at this BW Hotel. Our room was very clean and comfortable. This hotel is 5 years old but looks new from the outside to the inside. The manager and staff are serious about maintaining this hotel. Great breakfast. Speedy, free shuttle to the airport and wonderful desk staff.

"One night airport stop off"

5
29/08/2017

We stayed for one night before flying home and had lots of "spare time". The staff were really friendly and helpful. Had a lovely evening meal, waitress was efficient and remembered our four different orders and adjustments to the standard menu. Breakfast was varied and tasty. As we did not leave till the following evening we had a full day to kill. Reception staff kindly offered that if we went into Calgary and got the bus back to the airport, they would collect us from there. Drivers were friendly and chatty. The bar/drinks area did not open till four, but one lady offered to make my son a hot chocolate 40 minutes before then. Complimentary tea and coffee was available in the bar area- someone stopped my husband having his second cup, because it needed freshening up, which she promptly did. Nothing was too much trouble. Rooms were lovely, modern, clean and well equipped and felt huge and luxurious after 3 weeks in an RV! Pool was an added bonus. Not perfect for a central Calgary visit really, but for the airport, would highly recommend.

"Modern and clean"

5
29/08/2017

Easy to get to this hotel, just off the freeway. Our room was very clean. Front desk staff were helpful on check-in, and the restaurant staff were all pleasant. The breakfast was better than most, with not only both hot and cold offerings but there was also a cook who would take your order for a custom made omelette! The breakfast area was nicely laid out and had lots of windows to let in the morning sun. Very pleasant. The water slide I found to be quite fast but our kids liked it. The main pool was a little warmer than I prefer, but again the kids disagreed with me and they thought it was great. Very close to shopping and airport.

"Welcome back"

5
24/08/2017

I used to stay at this Best Western hotel frequently, but over the last 18 months have not had a chance to travel in the Calgary area. This week, when I checked in to the hotel, many of the staff recognized me and actually welcomed me with a hearty "Welcome back!" Note to any frequent travelers, if you are looking for a place in Calgary that feels home, try this hotel. From the General Manager through to the restaurant staff, they do their best to make you part of their "family".

"Perfect Hotel Close to the Airport"

5
23/08/2017

Our stay in Calgary was strictly as an overnight before flying home the following morning. This hotel was perfect for our needs. It was a 6 minute drive to the airport (we had a rental car) but we also noticed that the hotel offers shuttle service. The hotel was extremely clean and customer service was great. They had a pool, workout room and laundry facilities. Dining was nothing extraordinary but it was convenient and that's all that mattered for this visit. They have a breakfast buffet starting at 6 a.m. but if you have to leave before then, you can get a "to-go" bag with fruit, a drink, muffin and breakfast bar. It was so great! If we are ever in Calgary again, we would definitely stay here.

"Beautifully designed location!"

5
23/08/2017

By far one of the nicest Best Western's location's I've stayed at. Close to airport yet close to main highways to get anywhere. Calgary being a HUGE and spread out major city, location is important and after a days work, it's nice to come back to nice and warm setting. Everything in the room was in perfect condition.

"Great Stay"

4
23/08/2017

Our stay at Best Western Premier Freeport Inn & Suites in Calgary ended our vacation nicely. Omelette station was nice at breakfast. Customer service here is a strength. Would recommend for travelers.

"Comfortable, clean hotel with good service"

4
22/08/2017

This hotel is very good, but it is located in the far north end of the city. If you are going to the airport it is convenient, but not as much if going downtown etc. The staff is friendly and helpful and the rooms are clean and comfortable.

"Good stop-over near the airport - great service"

4
16/08/2017

We flew in from the UK and stopped here for 2 nights so we could go to the Calgary Stampede during our tour. The hotel lobby had been themed for the Stampede which was fun. Staff were all really friendly and helpful. Room was a double queen. Beds were comfortable and the room was a good size. Decore is quite dark and a little tired. Its located on a modern business park, so not a romantic spot, nor somewhere to explore. Not too much noise from the airport. We did hear some trains hooting in the morning though. The hotel shuttle service is great. They even took us to the bus terminal to get the bus into the Stampede and the drivers were very chatty and helpful. The restaurant does a good takeaway service which is ideal if you arrive tired and hungry. Breakfast was good - excellent omelettes. Pool is fairly small but has a great slide. Hot tub was good too. We didn't try the fitness room but it looked well equipped.

"Exceptional hotel, staff overall."

5
16/08/2017

Heated pool, full continental breakfast with omelette station. Rooms are clean and tastefully decorated. Absolutely perfect hotel at an amazing price. I only stay at best western hotels and this is the best of the best. Loved it and the staff are all incredible. Even a niece that visited us at our hotel said she and her husband will book a mini stay-cation for her and her family ( even though the live in the same city...,,yes, it was that good lol)

"Great stay!!"

5
15/08/2017

My son and I stayed here on our arrival to Calgary and also the night before we flew home to Ontario. The staff were helpful and friendly. Rooms were very clean and modern. We also ate supper at the hotel restaurant. The food was very good as well. I highly recommend this hotel!! I would stay here again in a heartbeat!!

"Good hotel and good services"

4
15/08/2017

We stay at this hotel almost every August for the last 3-4 years, as our annual family shopping trip. Hotel is clean, rooms are spacious and always clean, have everything we need, free wi-fi. We love the idea of having a mini fridge & a mini microwave in room, these are the most important features on our checklist. Front desk staffs are always welcome us with big smiles & very helpful. Thank you for great stay! And it is very close to outlet shopping mall, CrossIron Mills.

"Always an excellent stay!"

5
15/08/2017

Great Best Western with many ammenities. Water slide is fast and fun. Staff is helpful & courteous. Breakfast is delicious. Great rooms and confortable beds. The omlette bar is a must as are the waffles!!

"Best Western Premier"

4
10/08/2017

The service at this hotel was spot on, and staff in all departments were lovely. I would have liked it had the food been better at the restaurant downstairs, however the breakfast was quite good. Thanks!

"Great stay at Best Western Premier"

5
10/08/2017

Our family of four has stayed at his hotel a few times. The rooms are a good size with nice amenities. The front desk staff are always helpful and friendly. The food in the restaurant is very good. The breakfast offers a variety of food choices and the dinner menu is also varied. The butter chicken, tandoori wrap and quesadillas in particular were excellent and far better than I would have expected from a hotel restaurant. We will definitely stay here again!

"The best hotel this summer"

5
09/08/2017

Very clean rooms, service was excellent, food was very good,pool area nice pool was clean and it was not freezing cold, they do need to stock or check towels at the pool more often most times they didn't have any there , very quiet hotel we never heard anyone.The only thing I would complain about they had no outside seating areas when the weather is so nice it is nice to enjoy outside also.

"Excellent Service"

5
09/08/2017

We stayed 2 days in Best Western Premier Freeport Inn & Suites after 2 weeks travelling in a RV through BC and Alberta. This hotel is situated 4 min. from the airport and 25 min from the centre of Calgary. The rooms are excellent with all the facillities you need including coffeemaker, nicro wave and a very good bed. All employees are very friendly and willing to help you. The free shuttle to the airport is very easy

"neat and cozy"

4
09/08/2017

The room is big, neat, and cozy. My son likes the pool so much. Their breakfast is special, very healthy and tasty. The hotel location is very easy to drive, not many traffic. Eating and gas station are just 2 minutes driving distance.

"Great Stay Again"

4
01/08/2017

This is a great place to stay for a good price. This time we had a lovely jacuzzi room with a fireplace. The front desk welcomed me back and when we said we would be leaving before the included breakfast, the front desk offered us a to go breakfast, which was ready and waiting for us at check out. Will definitely stay again. My only complaint was that there were no towels available in the pool room at first and the pool room did not seem as clean as the rest of the hotel.

"Best hotel to stay for early flight or late arrival "

5
01/08/2017

We stayed here for one night and the service, food and accommodations were good compared to other hotels I have stayed near the airport. They have shuttle service 24/7 and will drop or pick you at your times. The complimentary buffet breakfast was also awesome.

"Highly recommend"

5
31/07/2017

Very friendly helpful staff. Complimentary prompt shuttle service to/from the airport and Iron Mills shopping. Individual packed bags for breakfast were provided since we left for the airport before breakfast started.

"Sooo convenient"

5
31/07/2017

From the size of the room and beds to the Access of laundry services this hotel is good. Fresh complete breakfast. In room sink microwave and fridge convenience. Nice pool for kids. At the price we paid we were very satisfied.

"Another great stay!"

5
30/07/2017

This is the only hotel I will stay agin Calgary. The service is great, rooms are clean and nice. The free breakfast is excellent. The pool is nice and hot tub is great. I wish they had Another pool for lap swimming as it does get crowded with kids. My son loves the water slide. Definitely will be back.

"Excellent property close to airpot"

5
26/07/2017

We stayed here one night and loved it. They sent their shuttle to pick us up at the airport and drive us to the hotel at no extra charge. The driver was very friendly and it was a nice way to start our trip. The property is very clean and up to date. The breakfast was included and a nice bonus. The beds were very comfortable as were the pillows which made for a great night's sleep. It's not a luxury hotel, however the comfort and cleanliness of the rooms really impressed our entire party. We would definitely recommend this hotel to anyone.

"Fantastic Experience"

5
26/07/2017

They had very friendly staff, clean and modern rooms. The omelette bar was great, as well as the variety available for breakfast. The pool area was a little small, but other than this the stay was great and we would stay again!

"Friendly and Helpful"

5
25/07/2017

When checking in the clerks at the front desk were efficient and friendly. The staff at the breakfast were courteous, clean, friendly and respectful. Our rooms were clean and quiet in the evenings. I would recommend this hotel to everyone.

"Convention Delegate review"

5
24/07/2017

We had a convention to attend and despite the hotel begging full of delegates the staff was friendly and accommodating. We also enjoyed the breakfast which had gluten free choices as well. We would definitely recommend this hotel

"Engagement Party Weekend"

5
24/07/2017

I would highly recommend this hotel to anyone!! I was in Calgary for an Engagement Party weekend and enjoyed staying at the Best Western Freeport Inn & Suites. Friendly and professional staff with great amenities. Gym and Pool!!!

"e shuttle"

5
21/07/2017

We spent one night there after a night landing on our way to the Rockies. Excellent large room, limited breakfast, and a free shuttle from and to the airport . that enable us to gain one night on the rented car

"Love this hotel!!!"

5
21/07/2017

This is hands down the best hotel! The rooms are clean and nice and the beds are so comfortable. The free breakfast is absolutely amazing! There is so much selection and you won't go away hungry. They make omlettes special order just for you. The staff is kind and knowledgeable and will answer your questions about things to do or places to see. The pool is great with a fun waterslide. The pool room was crazy hot, but when we told the staff they got it turned down. You won't be disappointed with your stay here. I cannot say enough good things about this hotel. Thank you for a wonderful stay. We will be back next year.

"Affordable, excellent service, super breakfast and great pool!"

5
20/07/2017

We stayed for three nights and had an excellent experience. I would strongly recommend this hotel to both families and professionals. Great pool and water slide for the kids, super hot tub, work out room an bar for the adults. Super stay!

"Crowded and comforable"

5
19/07/2017

Best stay at a motel we have had in many years. The front desk staff were helpful and happy. The breakfast had great variety, and the food was excellent. I was worried that it would be noisy, being so close to the airport, but I didn't hear any sounds at all, not from neighbors, the hallway, or the planes. The bed was very comfortable, and last but not least, the shower head accommodated tall people without bending over. I wish all Best Westerns has this standard of excellence.

"Perfect start to vacation"

5
19/07/2017

This is a either new or newly remodeled hotel that was quite convenient to the airport. Their shuttle was quick to arrive to pick us up. The hotel is clean & comfortable. The onsite restaurant was good, and the breakfast buffet was surprising with all the choices and even an omlette station. We stayed here on the day we arrived before heading to Banff and were so pleased we booked another night for our departure. I would definitely recommend and look forward to visiting this location again in the future.

"The Best Hotel in Calgary "

5
13/07/2017

We just spent a few nights at the Best Western Premier Freeport Inn and Suites in Calgary. This is a very nice hotel. The staff is wonderful. The pool and water slide are a major hit. The pool is super warm. One of the best parts of the hotel is the continental breakfast. They have waffles, cold and hot cereal, fruit, breakfast meats, hash browns. And various other choices. But the best part is the omelette bar. You must try it if you stay there. The rooms are quite big and the hotel is very well kept up. They have a restaurant and lounge on site. The hotel is located near the airport.

"Great room, close to aiport (so you hear it)"

4
12/07/2017

This was our hotel after visiting Banff and lake Louise. Wanted something clean and simple, near the airport, so we wouldn't have to rush to our flights after a long trip. In that regard this hotel was perfect. Nice big room with very good amenities including fridge, microwave, kitchen sink (though no plates or cutlery). Beds and other furniture was good and comfortable. Breakfast was included and was fine and as expected for this type of hotel (i./e. nothing special, but fine). Only weakpoints: Weak shower Definitely airport/plane noise Check in/out could be smoother The other thing that lost a point was there was some sort of weather announcement on the TVs in the lobby. Full red screen. I asked the staff and they said a Tornado in some town which being from out-of-town I have no idea if this is across the province or next door. Would have been better to understand this and to provide a bit further information to a guest to avoid further alarm. All that being said, if I was in the same situation of needing this type of hotel in Calgary again I would likely stay here.

"Fantastic location and price"

5
11/07/2017

The hotel is close to the airport and has a shuttle. It is immaculate, the rooms attractive and have everything you need. Staff made sure they ere always available and service was excellent. For the price the hotel was terrific. Breakfast is included which starts the dY off well especially when you are about to travel by plane elsewhere. Totally recommend this hotel if you want one close to the airport with excellent service.

"Excellent service"

5
10/07/2017

I was a bit desappointed when I saw the environment (new development and construction all around), but the great service and comfort compensated for this. With the time, it will be the perfect hotel for those traveling by plane.

"The Only Place I Stay in Calgary!"

5
05/07/2017

I have been staying at this hotel for the past 4 years. The rooms are spacious, well maintained with all the amenities. The restaurant has an excellent menu and the staff is friendly and very professional. I also like the location minutes from the airport and the main highway #2.

"Convenient"

4
05/07/2017

Very good hotel 15mins away from Calgary and 5mins from the airport....convenient for us for the last 2 nights of our trip. Special mention goes to the very nice receptionist called Basil who went out of his way to help us have a comfortable stay. Rooms are quite big, clean and comfortable. Pool has a big slide which kids loved. Breakfast was big, with a live kitchen for making omelettes and waffles.

"Lovely Stay at a very comfortable and friendly hotel"

5
04/07/2017

We stayed at this hotel on our way home from our vacation in Banff. The hotel was very quiet with big windows that let in lots of nice sunshine which we really liked. The buffet breakfast was very nice with waffles, fresh fruit and omelet made to your liking. The staff went out of their way to help in any way they could. I had left my charging cable for my cell phone at another hotel and the staff let me used a charging cable that another guest had left behind and never claimed at this hotel. This was greatly appreciated. the kids thought the pool and water slide was also impressive. Great place to stay, I highly recommend it.

"Beware: Bed ridden with human waste!"

1
04/07/2017

I stayed at this hotel numerous times as I was greeted and treated like a "friend" visiting by a number of the staff. I often recommended as the food was good, breakfast was always good and thought it to be clean. My last and final time has left an impact on my travel. I awoke through the night and pulled back the sheets as I was warm and then I saw the "filth" I didn't even know I had crawled in. Human feces was on the sheets! I jumped out and tore back the sheets on both beds. I changed and went immediately to the desk and whispered at what I discovered and I was completely shaken. I then was told I should have checked the night prior and it was also insinuated that I had made this mess. It has since gone through their management and I took it to their CEO. I continue to be accused that I made this horrific mess and was offered a $100 gift card to spend at their hotel. Just another insult added to the already open wound. I will never get into a bed again without checking it first. There is nothing that would ever have me stay at this hotel again in any lifetime. I Cannot comprehend why they would accuse a business lady on her own to create this yet they admitted 2 men had stayed for a week and had left the room in quite a dirty mess. I am not saying it was these 2 men, but I brought this forward and continue to speak out as it is unacceptable at any level to accuse the individual who brought it forward and was clearly shaken by the experience. SHAME on all of you at this hotel who have contributed to an obvious lack of cleaning and quality control! SHAME on you as well for continuing to contribute to an already traumatic experience! I want nothing from you but I do want other travellers to be aware.

"Great accommodations"

4
04/07/2017

Handy location if you don't want to deal with city traffic and are just passing through. Friendly staff and the room was clean and comfortable. Breakfast was pretty run of the mill. Would consider using this facility again.

"Family Vacation 2017"

5
28/06/2017

The Best Western is located very close to the airport. It was clean, rooms large enough for 4 adults with plenty walking space, beds were comfortable and WIFI easily accessible. Although we only stayed for one evening, they have a pool and workout room available for those who can't miss a workout. Continental Breakfast had a fabulous selection of items to choose from. The staff were friendly and courteous. Check in/ out was very quick. Should I travel to Calgary again I will definitely book back into the Best Western.

"excellent stay"

5
28/06/2017

the front desk staff and shuttle driver were fantastic. They were always smiling and very helpful. Great work! I would highly recommend this hotel. Rooms were comfy and very clean. Breakfast was very tasty.

"Calgary BW"

5
28/06/2017

Would definitely recommend this hotel. Professional, helpful and very friendly staff, and the room was very clean. The complimentary breakfast was more than expected; great selection of options available with the choice to have a freshly made omelet.

"Business - Would Stay Again"

5
27/06/2017

Restaurant, pool, fitness centre and bar all located within this hotel. Printer in the business centre had a bit of a glitch, but that didn't stop the staff from personally printing my work documents from the office printer. Food was good - somewhat expensive - but great service. Room was comfortable with a large stand up shower and a fireplace. Lots of light in the rooms and ample closet space with a good desk to work at. VERY close to the airport without too much noise. Ample parking. Staff is by far the most courteous and professional that I have experienced so far. Would definitely stay here again. *they also have a tuck shop which stocks snacks and frozen meals. No room service available, however you can order take out from your room.

"Love this hotel"

5
27/06/2017

I love this hotel, everything about this hotel is amazing. The complimentary breakfast is outstanding, the different good they offer for no additional charge is unbelievable. The staff friendly and always goes the extra mile. I can't wait for my next stay.

"Great Stay at Calgary Airport Best Western!"

5
20/06/2017

Had a great stay at this property. Nice room. Friendly staff! Best Breakfast! We were arriving in town and stayed at the airport before going to Banff and Jasper National Parks. This place was great. Highly recommend!

"Excellent hotel"

5
19/06/2017

This is a really lovely hotel. The rooms are very spacious and clean. The location is very good and really quiet. The breakfast is outstanding, the lady who cooks the omelettes to order was amazing. Would definitely stay here again

"Calgary"

5
18/06/2017

I am a long term customer with the Best Western Freeport Inn. I have been a loyal customer for 5 years, this is because of their exception staff. They go out of their way to provide a home like setting.

"Quick Stop!"

5
17/06/2017

We arrived late and left early....shuttle pick-up at airport was quick and we received a warm welcome at the hotel when we arrived. The complimentary breakfast had many options and the dining area nicely appointed. Return shuttle to airport was quick. Thanks!

"Short stay"

4
17/06/2017

This is a great place to stay. The hotel offers a shuttle bus to and from the airport, just book. The public areas are quiet clean and calm. I noticed that this is a very busy hotel but you would never know it. My room was well presented and clean. Complimentary bottles of water and filter coffee/ tear is on offer. The bed was huge and comfortable. The sheets were white and crease free. The bathroom was absolutely spotless. The towels were white, soft and smelt fresh. There are good quality complimentary bath products provided. You will have plenty of space to move around in. Breakfast was good and the staff even found me a teapot. I would stay here again.

"Clean and quiet. "

4
15/06/2017

Stayed here for a couple of nights while visiting Calgary. Specifically picked this place for the price because everything directly in downtown was way too expensive. I am very pleased with this hotel. The front desk staff were very friendly, helpful, knowledgeable and quick. Also, the room was very spacious, clean and comfortable.Unfortunately I can't say the same for the evening restaurant staff. Walked in to have dinner and not on person greeted us. We sat ourselves and sat and sat while multiple people walked by us without an acknowledgement. Note: it was not busy. Finally someone came over, got us drinks and then after receiving drinks and then waiting even longer they finally took our order. Drinks were only refilled when we asked our waitress to refill them. I don't know if she was new or what the deal is, I don't want to jump to any conclusions, just hope they can improve on this for future guests. Side note: the food was good, but not worth the price, but defiantly worth the convenience.

"Very comfortable beds"

4
15/06/2017

This hotel has extremely comfortable beds and their breakfast is excellent quality. The staff are kind, courtious and very professional. The shuttle driver Larry goes above and beyond and the front desk staff make checking in & out quick and effortless. I hightly rccommend this property.

"24 hour shuttle to Calgary airport. "

3
14/06/2017

Due to unexpected flight delays, I arrived totally exhausted at the Calgary airport past 1:00 am. I was very relieved to see the Best Western shuttle drive up within minutes after I called the front desk. This is a convenient Best Western close to the airport. It offers an excellent breakfast, much better than comparable properties. I was dismayed,however, to see a badly stained comforter on the bed. It is difficult to get over this lack of cleanliness impression. Although the concerned and polite front desk immediately offered to move me, I was too tired after a long travel day to do so. There was also an issue with the thermostat and no room heating. It was an uncomfortable cold night that I was not able to resolve until the morning. I appreciated the prompt shuttle back to the airport the next day.

"Great Stay"

4
14/06/2017

We only stayed here for one night but after checking in wished we were here for a longer stay. Hotel was very convenient to the airport but had many other positives like all the extra guest amenities e.g laundry (which we used), the gym, pool & computer room. Our room was very spacious, including a kitchen, very clean and well maintained. The staff were so helpful and friendly which added to the intimate feel of this hotel. We had dinner here which was very delicious and breakfast did not disappoint. The bonus was the shuttle to the airport which was very much appreciated. Highly recommend this hotel.

"Excellent Choice for your Calgary stay"

5
13/06/2017

This hotel is conveniently located just off Trans. Canada Highway and close to Calgary International Airport. It is very family friendly yet has a professional atmosphere as well. There are excellent amenities including restaurant, hot breakfast, spacious rooms and a great fitness centre and pool/hot tub. We have stayed at this hotel 3 or more times in the past several years and each time we have been very pleased with our stay.

"Good hotel"

4
02/06/2017

A good clean hotel to stay at, with a handy shuttle to or from the airport. As a Best Western rewards member, I had a choice between points or a gift bag. Free wifi, excellent hot breakfast, free one week parking and other amenities make this hotel a good choice.

"Best Western has really ramped up its game."

5
01/06/2017

For the past year I have checked out a number of hotels as I was making travel plans. Best Western has won out in most cases because of availability, service and price. When I arrived at hotels I had never been to before I was surprised at how nice the properties were. It seems the chain is upgrading the look of the hotels. BW has always offered a good product but now it is even better. By the way the omelettes at BW Freeport Inn were made to order not out of a box. I just booked my next stay in September at this hotel. Oh yes the shuttle drivers were both very friendly and helpful.

"Good short stay at Premier Best Western"

5
01/06/2017

A well put together hotel near the Calgary International Airport. This is an up and coming area with considerable development happening in the vicinity. The hotel itself is fairly new (3 years old). Right from the airport pickup, the check in, the room, the food, everything has been great at this place. Definitely try their restaurant and speciality drinks. If you are looking at be near the downtown then this is bit far off. Public transit is nearby should you choose to explore the city with that. Recommended for short or long stay.

"Nice hotel, close to airport"

4
31/05/2017

Close to the airport. We were able to leave our vehicle at the hotel for a reasonable cost while we travelled. They offer an airport shuttle to and from the hotel. They have a nice breakfast included in your room price. We ate dinner in the restaurant on site. Food was good, service was great.

"Nice hotel near YCC"

5
31/05/2017

I have stayed here several times, and always find the rooms to be well appointed and clean. The restaurant has good food, though the service was not as prompt this time as I had seen previously. Usually I have to depart before the free breakfast starts, but this time I was able to have that also. BW Premier in general does a great job of this. Unfortunately, on this occasion at least, the staff at the omelet bar were really struggling. They seemed to spend a lot of time discussing and trying to figure things out. There were 2 pans going, but seemed like a lot of empty pan time given the huge backlog of orders. Perhaps it was a new employee training. I would stay there again for sure.

"Very Good Hotel"

4
25/05/2017

Our stay here was fantastic. The check in went super fast with great staff. Our room was well appointed with comfortable beds, wifi, coffee maker and a large T.V. Spotless and quiet for a good night. Waterslide and pool to enjoy with a large well equipped exercise room close by. The restaurant has wonderful servers and the free continental breakfast had an omelet station with made to order selections along with all other breakfast items.

"Great Hotel Experience for our Young Family,"

4
24/05/2017

We stayed here for our son's birthday weekend and had a great time. The pool and waterslide were a highlight. The rooms were very clean and spacious. Staff were friendly and the continental breakfast was a total hit. Thank you for a great stay!

"Great hotel"

5
24/05/2017

We stayed at the Best Western Premier in Calgary for one night. We were warmly greeted at check in. I had requested a room away from the elevator and the request was granted even with a full hotel. The staff were super friendly and the room was very nice and spacious for our family of 5. We had supper at the hotel restaurant. The food was very good and the the waitress was amazing! Breakfast had a lot of options also. The only negative was there were a few teams staying at the hotel, so the pool was completely packed with middleschoolers the whole time we were there. That was a disappointment for our kids who chose not to swim in the chaos. Considering the hotel was completely booked and there were teams at the hotel, it was a completely quiet night. We heard no noise after 10pm. We would definitely return to this hotel next time we are in the Calgary area!

"More than expected"

5
24/05/2017

Very nice and clean hotel, with more amenities than expected for the property type. The room itself was more than properly equipped, as well as the restaurant. Included breakfast with the touch of the omelette station was definitely pleasant surprise, especially when compared with other hotels that advertise included continental breakfast. The only downfall is that the hotel is surrounded by vacant land, car dealership, and some other commercial properties, but it seems that the whole area is still under development.

"One night stay"

5
23/05/2017

Fantastic hotel, clean, full amenities, dinner served until late and full buffet breakfast in the morning. Wonderful service from everyone. Definitely recommend staying here. They have shuttle that runs to the airport!

Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review
Thank you for your review and recommendation on TripAdvisor. I really appreciate your taking the time to share your experience with everyone! We hope you will be back soon

"good airport stay"

4
18/05/2017

choose this one if you want to stay right next to the airport. no worry about noise,we could not hear a plane big room with 2 big beds,very comfortable by the way. friendly staff,good breakfast and airport shuttle available. we took a taxi,which was about 10 euro.

"Quiet Room and Great Airport Service"

5
18/05/2017

We stayed over on our way down to Vegas. The room was quiet, the breakfast bar was above our expectations and the airport shuttle service to and from was fantastic. We will definitely stay here again!

"Meets Expectations"

5
17/05/2017

What can I say, the visit was as expected, everything was great, about the only thing I could find fault with was the tap handle was a bit loose on the bathroom sink, I would have tightened it myself had I had some tools with me. I did find the supper prices in the restaurant a bit high, but considering the market and the area, that is likely typical.

"Exceeded expectations"

5
17/05/2017

Very good place to stay when heading out early from the airport. Free shuttle service was nice, all staff were very helpful. Supper meal prices were a bit on the high side for what I was used to but it was well presented and tasty.

"Jacuzzi Suite"

5
16/05/2017

We had a beautiful suite with fireplace and in suite jacuzzi, Our room was clean, modern and very comfortable bed. We enjoyed the plush white house coats. Breakfast was included and was better than our expectations. We would stay here again.

"Last Minute Trip to Calgary"

5
10/05/2017

What can I say?! We have stayed at this hotel several times and it never disappoints! It is very easy to find, rooms are absolutely beautiful with everything needed. The included breakfast with made to order omelets is outstanding. We have eaten twice at the lounge and the food is great. And to top it off, the staff are great and very attentive. I Would highly recommend this hotel!

"Visiting Calgary"

5
09/05/2017

Good location: We flew to Calgary. Hotel was easy to find. Close to highways. No congestion. Room was attractive. Staff was very friendly. Breakfast was delicious. Enjoyed the pool. We will certainly stay at this hotel again.

"Great hotel"

5
09/05/2017

The hotel and staff was lovely.....the breakfast was one of the best we have ever had and the staff was friendly and they looked after everything and made sure the food was always full...it was like being in a restaurant....they cleaned everything away...

"Best Western Freeport"

4
08/05/2017

Very good hotel. Really like the omelette bar at breakfast- very fast and good. Bed was very comfortable. Location made it very easy to get on the Deerfoot. Lots of parking stalls. However, not many restaurants nor fast foods places to eat by hotel.

"Perfect for Business"

4
08/05/2017

I stayed there for 3 nights, my bed was comfortable and I especially enjoyed the fireplace in my room. Everything I needed was in my room. The breakfast was especially nice with an omelette cook to make your omelette to order.

"Family trip"

4
02/05/2017

Picked this hotel for the pool and Waterslide and breakfast. Travelled with three children. Pool was great. Waterslide was crazy fast, my oldest son almost ended up on the other side of pool when he shot out like a cannon. Had to tame him down a bit or he could have got hurt. Breakfast had many options but my kids liked the fruitloops best of all. The omelets were good, waffles were ok. The room was great. Didn't like that there were no movie channels, only reg tv and the menu channels didn't match the correct tv channel listed. Overall, good experience.

"Great hotel and convenient location"

5
01/05/2017

Very clean hotel and friendly staff. We enjoyed our stay very much and appreciated the shuttle ride to and from the airport! The restaurant has very good food and good service. A little pricey but still good. :) enjoyed our stay and will stay again next time we are in the area!

"Great stay!"

5
01/05/2017

We were there for the Calgary Expo and had a great stay. Friendly staff, nice rooms and facilities. Fantastic breakfast. Close to airport but can't hear planes in the room. Will definitely stay again.

"Nice place to stay"

4
01/05/2017

Nice hotel. Convenient to access main roadways. Limited restaurants in the area. Staff were exceptional. Food in the hotel was great! Clean and comfortable. Limited channels on the TV. Would stay again.

"Go to spot"

5
01/05/2017

This is mine and my wife's hotel of choice in Calgary when we need to just get away or have a reason to stay in the city. Breakfast is great, the staff are very helpful, and the rooms are modern and clean.

"Sleep EZ"

5
27/04/2017

Great place to stay at to rest. Quiet area. Very good hot breakfast. Loved the omelette station. Convenient shuttle service to/from the airport. Room was spacious with comfortable king size bed. Love the complimentary 2 bottles of water per day.

"Great stay !"

5
27/04/2017

Wife and I stopped At BW on our way back from a sunny vacation and were very pleased with our choice. Everything from shuttle service,front desk and room comfort was second to none. They even through in a free breakfast . We had a late evening dinner when we arrived and the food and service was terrific. If your doing a stop overnight in Calgary give it a go.

"Awesome hotel!"

5
26/04/2017

Excellent facility, with lovely decor. The restaurant was very good! The Breakfast was awesome, the omelette bar was a great feature and the selection was great. The breakfast staff were very friendly!!

"glenns wedding"

4
25/04/2017

It was a very enjoyable trip with great service and was a very convenient hotel. The rooms were very clean and neat. The hotel was very busy but was quite quiet . will recommend for sure. the restaurant had a wonderful continental breakfast. Very happy with our stay.

"Perfect as always"

5
24/04/2017

Some of the reasons I like this hotel when visiting Calgary are simingly basic, that being said any traveller knows well enough that sometimes even low expectations can't be met even when a chain hotel. As far as best western go, the have all the perks that are advertised as a loyal rewards member, proper greeting based on your membership level (not all that exciting to me but I have see some people really bothered by not being addressed at other locations) room upgrades (huge deal to me, there a numerous BW that just don't have the ability to upgrade you, typically smaller towns) great complimentary breakfast (fresh omelette made just for you.) CLEAN, not just the lobby, not just the restaurant, not just the bathrooms on the main floor... your room is clean and properly stocked and the stairwells are also clean. Front staff is great, I have not had one. Ad experience with any of them. A few extras: guest laundry, (decent machines) swimming pool (water slide) good fitness room - I'll mention all of these are also clean. And finally the price.... great low price - a real steal for Calgary. It is near the airport and easy access to Deerfoot so your set up to get to any area pretty quickly. To list some cons - the window only opens a smidgen... now note that a lot of hotels, very nice hotels, have windows that do not open at all! The pull out couch was also somewhat slanted in this suite, never a problem before. Not a big deal... I personally stick the couch pillows under the cushions between the crack and the exterior of the couch and problem solved. Also that is a picky thing not a hotel complaint. Couch is comfy as a couch! Also to note, in the jacuzzi suite, the doors for the bathroom as frosted glass, I opt for the fireplace suite as I am not a fan of that.

"BW Freeport Inn was great"

5
20/04/2017

Spent one night at the Best Western Premier Freeport Inn before an early flight to Victoria. The hotel was very clean, staff was friendly, wifi worked and the restaurant was very good. I would recommend this for future visits to the Calgary area.

"Family vacation"

5
19/04/2017

Our family of 5 stayed at this hotel for the weekend. Nice, clean, spacious room. We got a cot for our 4 year old and still had lots of space. Comfortable beds. Kids enjoyed the water slide and pool. Would stay again!

"Great hotek"

4
13/04/2017

I recently stayed here while traveling with my husband on his business trip. The hotel is a few years old, but the property itself is gorgeous. The front desk staff upon check in, were super friendly. We received our bag of snacks upon arrival and the front desk staff were super pleasant. We only stayed for 2 nights but the king suites were spectacular. We were at the end of the hall and it was really quiet when we slept. The breakfast buffet was delicious. I happened to see the manager talking with one of the housekeeping or kitchen staff. The employee sounded ill, and it was lovely to see the manager inquire about their overall well being. It's refreshing to see a manager that seems to genuinely care about their employee. For that reason alone, I would return for another stay.

"Weekend getaway with 2 kids under 5"

5
10/04/2017

Wow. We stayed here because of the great deal we got but we will be back for the service and amenities. It's beautiful and looks brand new. An omelette bar for breakfast? Yes please! Staff was excellent,rooms were very spacious and well stocked. Waterslide was fun and pool clean and new. It's a bit further out of the city but it was so fast to get to Crossiron mills and only 15 mins to the Zoo and Telus Spark. And being in an out of the way spot means it was super quiet and I wasn't worried about my car left in free parking overnight!

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for choosing the Best Western Premier Freeport Inn and Suites for your mini vacation in the City. As you mentioned our location is ideal for getting to shopping and attractions in about 10 minutes with little or no traffic! I'm so glad you family enjoyed all our amenities and service and will be back! We look forward to your return.

"thanks for everything"

5
10/04/2017

Service was excellent, from the cheery and helpful front desk staff, to the women making omelets! A special thank you for a late checkout: A woman from the front desk (didn't catch her name) was traveling in the elevator with my husband and I, and overheard us trying to figure out what I would do the next morning while he was in his meeting, and she offered us a late check out :)

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
I am so please to hear that our staff were proactive in helping you with a late check out so you could enjoy your day while your husband was in meetings. I'm so proud of our team here and always enjoy hearing how they enhance our guests experiences! Thank you for your review!

"Excellent Amenities and Room"

5
10/04/2017

This is a newer hotel with excellent décor in the entrance, hallways, and rooms. The lounge bar serves common meals with good quality. The breakfast is 10 out of 10. Lots of seating and food to choose from. Not close to much... except the airport. You cannot hear the planes in the rooms.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for the excellent review! I truly appreciate you taking the time to share how much you enjoyed our complimentary breakfast, on-site restaurant and atmosphere. I'm pleased to hear you had a quiet sleep and enjoyed your stay.

"Best Sleep after a long flight"

5
09/04/2017

The service was outstanding. From the call to the airport requesting pick up , the friendly overall service. Everyone went effortless and smooth. Have not received such friendly service for a while. We'll be back

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for the wonderful review and comments about our friendly staff! I am very lucky to have such a dedicated, happy team to look after our guests. We will look forward to your next visit.

"Very Satisfied"

4
08/04/2017

The only reason I could not give 5-stars is due to the location. Other than the airport and some industrial park, there isn't anything in the area. However, if proximity to the airport and/or local businesses is your main criteria, then you won't go wrong. The facility was clean, the staff were all very friendly and the cooked breakfast was good every morning. The room was a nice size with a good work desk and the bed and pillows were quite comfortable. I would not hesitate to stay here again, but just know, you will need a vehicle to access anything off of the property.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for posting a review and providing your comments. It is hard for me to change our location but I do appreciate your comments that we are more ideal for guests with cars, however we do have an onsite restaurant and there are a couple other choices only a couple blocks away for guests convenience. I am pleased that other than this your visit was a 5 star rating and that you would choose to stay with us again in the future.

"Friendly with all the amenities"

5
22/11/2016

Friendly and knowledgeable staff, clean and spacious rooms, comfortable bed, bed linens new and in great shape, good breakfast, excellent and warm pool, close to airport, airport shuttle - what else you you need! Highly recommend.

"Dissapointed......"

2
21/11/2016

I am a best western frequent user. I booked a stay at this hotel as me and my family had to be at the airport very early in the am for international travel. When booking enquired and was ensured of the shuttle service and wish to leave our vehicle for a week. When my wife checked in they had lost the reservation and it took them half an hour to find the booking. They informed that they had misspelled the name. Funny they had no problem spelling the name to charge my credit card. Then they informed that they had overbooked parking and we could not park for the week. On return flight the shuttle took over an hour to pick us up. After complaining about how deplorable the service was on both occasions they didnt seem the least bit concerned.

"Lay-Over"

3
13/11/2016

Shuttle was parked in front of the main doors preventing anyone from parking and getting their luggage into the hotel. Front desk staff very nice and check in was good. Only one elevator was working at check-in. We reserved the airport shuttle for 04:30 and when we went to leave our fourth floor room, we could not get an elevator. We had to carry our six pieces of luggage down the four levels, making us late leaving the hotel where our breakfast bags were left. The shuttle driver dropped us of at the opposite end of the terminal the we needed, making us even later for check-in. Not an happy stay.

"Five star plus plus"

5
10/11/2016

There is honestly nothing i could say negative about this hotel. Everything is clean, friendly, excellent breakfast beautiful decor. Just perfect. The shuttle too and from the airport was very prompt.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Hi Shelley, thank you for your five star rating. I appreciate your good feedback and I am glad to know that you had a perfect stay. We look forward to having you again in the future.

"Great Value Stay Close By the Airport!"

5
09/11/2016

This Best Western hotel was easily accessible driving south on Highway 2, and took just a few minutes to reach the airport the next day. Parking was free in a large lot out the front of the hotel. Check in was quick and I'd like to say efficient but another person was also keyed into our room opening the door as we were stretched out on the bed resting! The room itself contained two queen size beds, so was a good size. The beds were very comfortable and the linen crisp. The air conditioning unit immediately next to the bed is a mistake and had to be switched off as it was quite loud and you don't want to sleep in a direct air flow. There was plenty of room to store our luggage. A microwave, coffeemaker, fridge and safe are standard fixtures. The bathroom was well lit with a shower over the bath. Pressure was good and hot water plentiful. There were plenty of thick towels and a variety of toiletries provided. Internet was quick and free of charge. The gym was one of the better equipped ones I've encountered in hotels – 2 treadmills, stepper, recline bike, free weights, bench, pin loaded machines, fit ball and mats. Water and towels are available. The pool, slide and hot tub were fully utilised by family groups. There is also a guest laundry. We enjoyed a great dinner – my husband had the signature salad with chicken and I had the salmon and vegetables. The food was fresh, well cooked and beautifully presented. Walls appear to be a little thin and we turned out the lights to the sound of a baby howling. Breakfast was included and consisted of both hot and cold items – plenty of choices. The omelette station was a bonus! I recommend the Best Western Freeport Inn and Suites and would stay here again.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Hi FreoCreatures, thank you for your time in writing a detailed review about your recent stay with us and I appreciate the five star rating. I am sorry to hear about the mix up with the keys, I was able to speak with my staff during that day and reminded them to be very careful next time. I believe my senior desk agent went to your room to personally apologize for the mishap and I truly appreciate the kind gesture that you understand human errors occur sometimes. Again, I apologize for that. I am very delighted to know though that you generally had a great stay and have enjoyed the amenities that we offer. Thank you for recommending us and we look forward to having you back again.

"Excellent"

5
09/11/2016

This is a great BW close to the airport. Nice rooms. Good restaurant. Lots of parking. Well appointed rooms. Free airport shuttle. Great pool and water slide for family's. Awesome breakfast. Definitely recommend it.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you SF222 for your five star rating. I am happy to know that you had an excellent stay and was able to enjoy all that our premier hotel could offer. I appreciate your recommendation and we look forward to having you again.

"Great airport hotel"

4
29/10/2016

This hotel is just a 5 minute drive from the airport terminal and they have a free shuttle bus that will collect you too. The rooms were spacious and very clean. There is a bar and restaurant. Free breakfast which is a bonus. We would definitely stay here again.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Hi clowndog, I am glad to know that you had a great stay and thank you for your time in writing a review about us. We look forward to welcoming you back again!

"Best by airport!"

5
29/10/2016

Staff friendly, new and clean, great pool, tasty and fresh breakfast, large spacious room... what is not to like. We have stayed at 4 or 5 hotels in the airport vicinity and this now the only place we go back to. Conveniently located 5 minutes from the airport with shuttle service. The bed was comfy and the sheets fresh and clean. Well worth the booking.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Hi TheHip Traveller, I am very happy to read your wonderful review about how you enjoyed your stay with us and most especially for writing that you have chosen the Best Western Premier Freeport Inn & Suites to be the only place that you would go back to in the airport vicinity. Thank you very much for your five star rating and we could not wait to welcome you once again.

"An oasis after a long flight"

5
26/10/2016

We stayed at the Freeport Hotel after a long flight from overseas. The bed, linens, room and everything else were a welcome site after a long flight. It is a very comfortable hotel and even though it is close to the airport it was pretty quiet. We would definitely stay there again on any future flights out of Calgary.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Hi FritzieD55, thank you for your great review and for the five star rating. I know how tiring it could be after a long flight and I am glad you have found an "oasis" in us. We look forward to having you back again and provide you the same premier service.

"Premier is a step above"

5
25/10/2016

Had a great stay, Premier is worth the extra bucks. omelette station is a super idea. Rooms very clean. This hotel does not have many dining options close to it. more of a commercial area. but close to airport for those travelers. normally would prefer to stay where you can go for a nice walk or access to other services walking distance.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Hi David, thank you very much for writing a five star rating. I am happy to know that you find great value for the price you paid staying at a premier property like ours. The omelette station is one of the great features of our hotel and I am glad you appreciate that. It is true that there's not much attractions nearby being located in a commercial area, our close proximity to the airport however is one of the advantages why travelers choose our property and thank you for writing that in your review. We hope to have you again in one of your future stays.

"Always a great choice"

5
25/10/2016

Comfy beds; early check in and late check out. Friendly staff and a good included breakfast make this hotel one of my favourites. This was one of many stays at this hotel and is our first choice. We live 100 km from Calgary and stay here when we are going to a concert or whatever.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for your loyalty to the Best Western Premier Freeport Inn and Suites, we truly appreciate you choosing our location. I'm please to hear how much you enjoy our full hot breakfast, the flexibility of our and friendliness of our staff and quality of the beds. I hope to have the opportunity to meet you on your next visit!

"great hotel"

5
24/10/2016

great breakfast, clean rooms ,good value friendly staff ...i would recommend this hotel for business and vacation.. close to highway..close to airport and cross iron mills mall if you enjoy shopping ...

"Decent Airport Hotel"

3
20/10/2016

This location is a little out of the way. And it's located right beneath the flight paths of planes that shake the building (at least top floor) area is a little industrial, nothing around, so plan ahead getting things while out, or prepare to whine and dine etc on site. Scenery out windows lack lustre, it's the front parking lot or a massive Toyota Dealership out the opposite side. There is no underground parking, but security shouldn't be a huge problem given it's out of the way dead location. If your using the airport or interested in shopping cross iron mills I'd recommend this location. If not maybe this isn't the ideal Calgary BW location for you. Could use more then one front desk staff at a time to speed up check in / check out times. But staff very friendly and helpful none the less. Didn't try restaurant, but enjoyed the drinks in liberty lounge. Nice/Friendly maintenance staff and well kept property. No serious complaints, we had amazing hand made omelettes for breakfast! Nice touch. But the Kitchen looked rough as if it recently had fire/heat damage but small issue none the less I guess. We Had room 426 During stay, small damage to entry door and toilet was installed crooked, Not sure how that got overlooked lol.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you very much for taking time to write a detailed review about your stay with us. For it is true that we are located in an industrial area and we could not offer a better scenery, our close proximity to the airport, major roads and the Cross Iron Mills would be the reason why travelers choose the Best Western Premier Freeport Inn & Suites and thank you for mentioning that in your review and for recommending us. I apologize if there was only one front desk staff during your check in/out time, there should be at least two however the other person might either be on break or could be busy assisting another guest outside the desk (room, lobby, back office phone). However, thank you very much for acknowledging the friendliness and helpfulness of my staff. In regards to maintenance issues that you've observed, I've already pass this on to my maintenance department and definitely will look into the kitchen heat damage as well as the room 426 entry door and toilet. I appreciate you giving us this feedback this way we can make some improvements to better serve our guests. We look forward to having you again in the future!

"Perfect choice for Calgary!"

5
20/10/2016

Conveniently located hotel with top notch service and accommodations. Well appointed room with luxurious feeling bed linens, lots of fluffy towels (not just the usual one bath towel per guest). Breakfast was exemplary with real cooked oatmeal bar, many toast selections, waffle maker with fresh strawberries for topping, as well as the usual syrup. Cooked to order (by staff) omelets with a choice of 8 or 9 ingredients, hot breakfast items buffet, great tasting coffee, yogurt, fruit, etc. Walking out after checkout we were feeling we got a quality product and wonderful stay for a reasonable cost. Would definitely make this our first choice of a hotel in Calgary.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you very much for your five star rating. I am glad that you've made the perfect choice of staying with us while in Calgary. I am very happy to know that you had a wonderful stay and had good value for the price you paid. We look forward to welcoming you back some time in the future.

"Great Facility - Great, Accomodating Staff"

5
19/10/2016

The Best Western Freeport Inn is the best place i've stayed at yet in the Calgary area. Been through half a dozen other places. Great staff. Great breakfast and relaxed atmosphere. Stayed two nights and this would be my first choice when visiting Calgary again.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you very much for your five star rating Waldy! Brief and concise your feedback may have been but I must say, it says it all and I truly appreciate your good words. I am very happy that we are now your first choice hotel when in Calgary and we can't wait to welcome you back again!

"Great hotel near the airport"

5
18/10/2016

I spent the first night of my Canada trip here and it was a wonderful start. Although it is a Best Western Premier (the highest level of BW hotels), it was by far the cheapest. I only paid a bit over $100 whereas most others were at least $150. Being a Diamond member, I received an upgrade to a large suite with a fireplace which was really nice. Rooms are very modern and have microwaves, fridges and coffee-makers. Staff was friendly, breakfast (with omelettes made to order) was very good and the location is very convenient, just a couple of miles from the airport (but still very quiet). The surroundings aren't exactly beautiful but that's something I can live with when I stay for only one night. Would definitely stay here again.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Hi Raven25Blue, I am happy to know that we were able to give your Canada trip a wonderful head start. I appreciate your five star review and for putting great words about your recent stay at our property. Our Best Western Rewards members such as you are essential to keep us going and we do our best to provide premier service especially to our very loyal Diamond members and I am glad you appreciate what my staff have demonstrated. Being in an industrial area and close to the airport, we have really not much to offer when it comes to scenery however our close proximity to the major roads make it a good choice for some of our travellers. Thank you for staying with us and we look forward to having you again.

"New airport hotel"

4
16/10/2016

We stayed one night before our flight. It is brand new, modern, and clean. The staff were friendly and efficient. We used the free shuttle to the airport. The hotel is built in a new development area that is quite desolate. Don't plan on walking anywhere. There does not seem to be much to do nearby as far as entertainment or restaurants. There is one restaurant on site but we opted for delivery instead after travelling all day. Would definitely stay here again and recommend.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for writing a review about your recent stay with us Milkdud. I am happy to know that you were able to experience the friendliness and efficiency of my staff. It is true that nothing is walking distance in terms of entertainment for we are located in a development area, some restaurants are between 2-3 minute drive. In spite of this, our close proximity to the airport and the major high ways, make travellers choose the Best Western Premier Freeport Inn and Suites their choice of hotel. I am glad that you would want to stay with us again and thank you for your recommendation. We can't wait to have you back!

"Weekend break"

5
14/10/2016

Good location close to Highway #2 & Airport. Very well appointed family hotel. Excellent breakfast & very friendly, helpful staff. Recommend without reservation & will stay here next time we are in Calgary.

"Great hotel"

5
13/10/2016

I arrived late and left very early; check in staff were very pleasant and offered a breakfast bag to go as my flight was before the breakfast service was available. Great stay and close to the airport for quick easy access

"Desk Staff needs training!"

1
11/10/2016

At check in, the young lady helping me did not smile or say anything to me that was not a question on the form. I had a question about the Best Western Rewards Program. She said she would check on the answer and went to the office in back. She returned with a man dressed in a suit (I assume management), he looked at her screen and went back to the office. He didn't even acknowledge my presence. It was like I wasn't standing there! Check out was the same thing...only with a different man in a suit. This man took my hotel card keys, printed my bill and placed it on the counter. All without even looking at me or saying a word. I have NEVER been to a hotel where the staff did not show interest in our satisfaction with our room or breakfast. Both by the way were excellent. However, all that does not trump being ignored. I would not recommend.

"Great location"

5
08/10/2016

We states before morning flight back to San francisco. Big nice and clean room with good facilities. Breakfast was included and was very good with a lot of choice. The hotel is less than 10 minutes drive to the airport and returned rental cars.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for your five star rating. I am delighted to know that you had a great experience with us. Indeed, our close proximity to the airport gives our guests a convenient stay when they have to travel and catch a flight and I am glad you appreciate the great location that we have. We look forward to having you again in the future!

"Quick to airport"

5
06/10/2016

We have stayed here many times and we are constantly impressed with the convenience of being just a couple of minutes from our flight out. This time we enjoyed the relaxed service of the restaurant and bar which was what we needed before a long day of travel. All the staff are friendly and the driver goes out of his way to make an extra trip to the airport if needed to get you on your way or pick you up upon arriving back from your trip. We love you BW keep up the good quiet relaxing atmosphere.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you very much for being a loyal guest and for giving us a five star rating on TripAdvisor. I am happy to know that you were able to enjoy the relaxing atmosphere at our restaurant and bar. I appreciate your feedback about how friendly my staff members are especially the driver who assisted you. We look forward to your next stay.

"Good hotel"

4
05/10/2016

We stayed here for the last 3 nights of our holiday. Good value for money. Staff were efficient. Room was comfortable and had all we needed. Would just say that the decor could be brighter and cheerier, not a fan of brown. Breakfast was sufficient, a selection of fruit like melon, pineapple etc would be nicer than a banana or Apple otherwise the break dad was a bit carbohydratey. Our stay included a Saturday and Sunday so it was a bit manic in the dining area. The pool, fitness room and hot tub were good and we loved the pool slide! Guest laundry is handy although would be nicer if complimentary as in many other hotels. Location was good for getting to and from the airport but a bit of a drive into Calgary. However, we did prefer to be out of downtown. Overall I would still recommend this hotel.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you Karen for writing a review about your stay at our property. I am glad that you had a comfortable stay in your room and you loved the water slide. I appreciate your suggestions regarding the hotel decor and fruit selection at breakfast and will consider adding those options in the future. I am happy that you had a good stay and thank you for your recommendation. We look forward to having you back in the future.

"Very Comfortable and Enjoyable Stay"

5
01/10/2016

Breakfast was amazing with hot items such as a full omelette bar. What a treat! Got my oatmeal too. Room was clean and spacious. Will come again as had no time for the hot tub. Forgot to report that the sink was clogging up in the bathroom. Got a kettle from them too.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for your five star rating and I am very happy to know that you had a very comfortable and enjoyable stay. I am glad that you were able to have breakfast and was able to try the amazing selection we have including the omelette bar. We look forward to your next visit and please try the hot tub. I apologize for the clogged sink and if something like this happens again next time, please let us know so we can make it right for you and you get to experience nothing but comfort and premier atmosphere. We look forward to welcoming you again in the future.

"Very clean and great breakfast surprise"

5
30/09/2016

Very clean , from the parking lot , lobby to the guest rooms. Getting made to order omelette with real oj ! And all the other breakfast goodies. Friendly staff. Would definitely recommend. Close and easy access to highways. Even the highways are clean.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you Desi for your five star review. I am glad that we were able to provide you a great breakfast surprise! I appreciate your comment about my staff being friendly and that the hotel in general is very clean. Thank you for your future recommendations! We look forward to having you back in the future.

"Great deal"

5
29/09/2016

Easy access to main highway. Very nice and comfortable / clean rooms. Front desk and lounge/restaurant staff very friendly. Great value for the $$$ . Loved the 3 way fireplace. Would highly recommend ! Being on the flight path for the airport , we found the planes were loud our last night of a 4 night stay, but we did have our window wide open that night.

"A really great stay"

5
29/09/2016

As usually is the case, the experience begins and ends with staff interaction. They were all very friendly and great to work with. We had dinner there our first night, and despite there being only one server he did a fabulous job. Front desk staff were excellent, too. The room is very comfy. Wifi was pretty good. Enjoyed the pool and hot tub, and my teen enjoyed the water slide. Airport transfers were excellent. The breakfast buffet was really good, and I loved that they had an omelette station where you could also get other styles of egg preparation to order. If you're wanting to explore Calgary, this may not be the best option as it's a bit out from town, but we were using it as our spot for a 2-day layover where we just wanted to relax and be close to the airport, and this was absolutely perfect.

"POOR VALUE"

2
29/09/2016

This hotel is not cheap, due to it's proximity to the airport, as well as it being a PREMIER Best Western. For the money spent, I expect high standards, which they clearly lack. Front Desk is VERY inefficient and wait times are ridiculous even for the simplest things like check out. Shuttle driver was incredibly rude. The area where this hotel lacks the most is housekeeping. The staff simply needs to be re-trained. We stayed for a week and on more than one occasion, cleaning products were left behind in our rooms. Many things were not cleaned (table tops, tub). Very disappointed. I have since gone back to Calgary and stayed at another hotel nearby that recently opened and had a much better stay at a much lower rate. Will not be returning to this hotel.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Stephan, I am very sorry and disappointing in the experience you had our our hotel. As you can see from our other guests comments we strive to deliver an exceptional experience in all areas and I will be sharing your comments with our team to ensure we improve our consistency. If you have time I would like to learn more about the specifics of your visit and I invite you to contact me directly at the hotel.

"Best Hotel"

5
28/09/2016

I got into Calgary at 10pm, went out to the poll #16 and called them to pick me up. Got there within 10 minutes in a Yukon. Nice ride rather than the typical shuttle. When I entered the doors, the check in gal, welcomed me by name and had all my paperwork ready to sign. Handed me alittle gift bag because I have a rewards number with them and proceeded to my incredible king suite. It had a gas fireplace, microwave, coffee pot, refrig a sofa and table, it was all incredibly clean and inviting. The complimentary breakfast was the best I have ever had. A gal making made to order omlets or scambles, hash browns, waffles, juice, coffee, tea, fruit, you name it. Thank you BW for uping your game and keeping the price a great value for people that travel. I would not change a thing.

"Excellent choice for Calgary to stay near the airport."

5
28/09/2016

We always stay here. We get the king suite that has the small living room area with the fireplace that separates the king bed. Room has always been clean. Nice complimentary breakfast in the morning. They also open in the evening with a bar and menu to order from. Front Staff and kitchen staff is excellent.

"New modern hotel close to the airport"

5
27/09/2016

We stayed here in mid September for one night before our return flight home. This hotel was new , . The rooms were very nicely decorated in modern style with granite counter tops in the bathrooms. The staff at the front desk very efficient . Free breakfast with the usual fare. Pool looked nice Only 5 minutes from airport , in an area that is currently under a lot of construction. Highly recommend this very reasonably priced hotel

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Dear Gwenbry Thank you so much for your 5 star review. Our housekeeping staff always ensures the comfort of our guests and it makes me so happy that your stay was also very comfortable. I am glad that you enjoyed our Premier amenities and we hope to have you back again in the future.

"Clean, friendly, good breakfast"

5
25/09/2016

Check in was fast and friendly. Room was clean and not rundown. The included breakfast was above average (and included to-order omelettes). Great place to stay before/after a flight, being close to the airport.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for your 5 star review. I will convey your message to my staff and they will really appreciate your great feedback. We really look forward to having you stay with us again in the future.

"Great Hotel, stay here"

5
24/09/2016

I was flying out on an early Flight to Las Vegas and decided that it would be a better idea to stay in a hotel near the airport. As I travel with Best Western often for business I used my points to purchase this room. I picked the hotel because of this, but also because of the park and fly program. Great property, great service to and from the airport. Great overall room and experience. Also the best price for parking in the general area. I will be using this property again for any time I have to fly out early, or get in late.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you so much for your 5 star review. I am so glad that it worked out so well for you. Our hotel is just 7 minutes away from the airport and this makes it so convenient for guests like you when catching an early flight. Our Sleep and Fly package is great for vacations and I am so happy that you enjoyed our Premier amenities. We look forward to your stay with us in the future.

"Wonderful Service"

5
23/09/2016

Arrived very late after long flight. Free shuttle arrived very quickly. Wonderful welcome and given a bag with water & a snack and swapped the coffee in our room to decaff. with no fuss. Rooms big & airy with all the usual facilities. Breakfast very good. Free shuttle back to the airport to pick up car. Staff wonderful. Couldn't do enough to help us plan our route and tell us places to go in Calgary.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you so much for your 5 star review. I am so glad that you enjoyed our premier amenities. I will convey your message to my staff and they will be so happy for your great feedback about your experience at our hotel. Breakfast is the most important meal of the day and we always make sure that our guests start their day right with our complimentary Hot breakfast. We look forward to your stay with us again very soon.

"Great stay near the airport"

5
21/09/2016

Very nicely updated and stylish hotel perfect for travelers near the airport. Our suite was roomy, comfortable and quiet, and included a fireplace, fridge and coffeemaker. Would certainly stay here again.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you so much for your 5 star review. I am so glad that you enjoyed our Premier amenities and we really look forward to your stay with us again.

"Top Notch"

5
21/09/2016

Kept this hotel on file...The place was top notch throughout...The homemade omelette was a bonus for us; we specifically look for a great breakfast...Highly recommended for those coming from the north, headed to the mountains, quick and easy to get back on the main stretch...keep up the great work, people talk??...

"Very convenient"

5
20/09/2016

I was very pleased with this hotel. It's just outside the airport and easily accessible from highways. Our room was well equipped, clean, quiet, and comfortable. We left too early for breakfast, and their Grab 'N Go bags weren't ready yet. The desk was happy to give me directions to a gas station and to return my rental car.

"Loved the staff's attitude and style so a pleasant hotel stay."

4
19/09/2016

Stayed for one night in a king room on the fourth floor. Room has current decor/style with lots of storage. There is a clean fridge, microwave and wet bar in the doorway so coffee was easy to make with a few late night beverages and snacks. I arrived early so I expected a delay to get my room and it was quick and NO comment about actual check-in time (just great service). The breakfast is kept fresh and hot with waffles and an omelet station to get the omelet that I loved. Coffee pot was replenished before it was empty with a fresh pot so no waiting around. The hotel exterior has a style similar to most newer hotel-strip projects. The location is just north of the airport with easy access from Country Hills Boulevard and easy to get anywhere along Deer Foot Trail. The location is quiet but industrial.

"the place to stay"

5
18/09/2016

we had a wedding to attend in Calgary. found this hotel online. it was perfect. the bed was sooo comfy,the room had a fridge, microwave,sink n counter. it was perfect. There was a beautiful pool and a hot tub. a hot breakfast. service was great. a minute ride to airport. would defenetly stay again

"Great stopover stay"

5
18/09/2016

Flew from Toronto to Calgary - en route to Banff. Stayed over at this property. Free airport shuttle - clean vehicle and courteous, informative driver - call from pillar 16/17 outside terminal. Received a BW Diamond upgrade - be sure to ask if you have the status. Very nice suite with fire place. Ate dinner in the restaurant - good food, reasonable prices, good service and adequate wine list - although no Canadian wines:( Breakfast is excellent - hot and ready and/or omelet station. Full buffet. Quick trip back to airport to pick up rental car. Easy to find my way back to hotel. Going back for overnight ahead of our trip home.

"Awesome Hotel"

5
18/09/2016

This hotel is awesome. I believe it is newer and the decor is unbelievable. For the price, the rooms are fantastic. I requested a walk in shower. However, they could not guarantee it. When entering our room, we had a walk in shower. i was so impressed. The rooms are very spacious. We had a sitting room divided by a glass fire place which separated the sleeping area from everything else. A very nice lay-out. It was very clean and quiet. The breakfast was great. I t served hot and cold items. There was a great variety. The location was good. I was not familiar exactly where this hotel was located to the rest of the city. Yes, it is away from some of the sights but within 30 minutes you could be there. The hotel is close to airport and just off the # 2 or Deerfoot Trail. Great access of getting onto the freeway. Overall, this hotel is a dream come true. I would definitely stay there again without any hesitation.

"Calgary Airport"

5
18/09/2016

In town for a couple of nights and wanted to be close to the airport as the access roads seem to be constantly under construction with detours. Here it's a matter of minutes to drive from the hotel to the terminal. Everyone at this hotel was friendly, room was clean and warm. Enjoyed a great supper and the breakfasts were included, available from 6 am.

"Clean, Friendly and Great Breakfast"

4
16/09/2016

The hotel is clean and very friendly, helpful staff. The free breakfast was not your typical boxes of cereal and a few containers of yogurt and muffins, it was a full on buffet breakfast complete with manned omelette and waffle stations. The shuttle to the airport was fast and efficient. Definitely would stay here again.

"Much improved"

5
13/09/2016

This is the second time I've stayed here and I have to say that now that there is a direct route to the airport, this will become my "go to" hotel. The staff here are fantastic and always attentive to your needs. The rooms are very quiet and comfortable. We also ate dinner in the lounge and found the meal to be very good. We also had breakfast the next morning and really enjoyed the free omelette! We also found a Tim Hortons a block away which was a nice surprise.

"Very enjoyable stay"

5
13/09/2016

We had a two nights stay, we didn't spend much time in the hotel other than sleeping there at night and didn't get to enjoy the facilities. It was a very restful sleep though, very clean, very quiet, very nice bed, nice climate control. Very nice healthy breakfast was included, with omelette station and waffle maker, plenty choice of fruits and decent coffee. Close to airport but didn't hear any noise. Definitely will stay again and highly recommended.

"Good place to stay"

4
12/09/2016

The room was clean and had a comfortable bed. The location is close to the airport and is easy to find. It is in an industrial area so there aren't many restaurants in the area. The breakfast was better than the usual fare you get at other chain hotels and there even was an egg station. The staff were friendly and helpful. The shower was great and there was no tub. There was some noise form airplanes but not too bad.

"Great trip"

4
11/09/2016

What a great place!!! Minutes from airport, super friendly staff, great food (reasonable pricing), clean and spacious rooms. Clean pool with slide, fitness room had good amount of equipment for those who want to keep up on their trip. I stayed with my girls for a week, staff always made that extra effort for being in the "know" of our adventures that day. Really made it nice to come "home" to the hotel. The only downfall is when we checked out...my bill was different than what I was quoted ( prices fluctuate daily, I was told) Not cool! Other than that...fantastic!!!!!

"Great Hotel"

5
09/09/2016

Stayed here with some friends on the long weekend and I have to say it was a great hotel. Very modern and up to date with everything. Room was very spacious and clean. Didn't have a chance to use the pool but it looked very fun and clean as well. The breakfast in the morning was the best I've seen from any hotel that offers breakfast for free. The omelette station was great along with all the other items they had available. The staff were very friendly and helpful. I would recommend this hotel for anyone needing to stay in the Calgary area near the airport or ring road.

"Airport jewel"

5
07/09/2016

We flew into Calgary late in the evening on Aug 24, 2016 and were driven to the Inn by their complimentary shuttle. The bar was still serving food and they were happy to serve us upon our arrival at 10pm. The complimentary breakfast the next day, included an omelette station and many other hot breakfast items. We Have stayed in many Best Western's in Europe and generally found them to be far superior in comfort and service then those in the US. This BW Canadian Freeport Inn was as good if not better then their European counterparts.

"Great hotel"

4
05/09/2016

This is a great little hotel! We stayed for two nights in September 2016. We had a standard two queen bed room which was nothing fancy but only cost us $245 for two nights! We really enjoyed the pool. The temperature is perfect and the kids loved the water slide. The complimentary breakfast is very nice. They offer a made to order omelette bar. My only criticism is the hotel's restaurant. The menu is good, lots of selection, and we had excellent service. However it is overpriced considering the quality of the food. So I wouldn't recommend it. But all in all a great stay!

"Quick Stop"

5
03/09/2016

Beautiful hotel with friendly staff. Breakfast was also great, omelet bar with all the fixings!! This was a pit stop on our way home, and we will definitely be staying again. The location is kinda on the outskirts of Calgary as well, so easy in easy out!

"Friendly staff, family oriented hotel"

5
03/09/2016

We stayed there for one night. The rooms are spacious well equipped. The hotel got a hot tub, pool and water slide. Also gym and laundry room which was convenient after 8 day trip on an RV with young children. The hotel also got shuttle to and from the airport.

"Calgary "

5
03/09/2016

An amazing hotel. Brilliant staff, lovely food and a really useful shuttle to the airport. We then took the service bus to town. Very helpful and cheap. Ideal location and quiet considering how close to the airport the hotel is situated.

"Excellent everything!"

5
31/08/2016

This is probably the best hotel that I have ever stayed in Canada. The rooms were excellent, the bed was great and had the BEST sleep there, noise was little to none from the hallways and this was the greatest breakfast ever from a hotel that I EVER had. I would strongly recommend staying there as everything was above what I expected. The room rates were very reasonable and you were close to Cross Iron Mills shopping centre and to everything else you would need to buy only on the other side of the freeway. Would definitely stay there every time that I go to Calgary!

"Peaceful"

5
30/08/2016

Hotel is located in a new commercial business area close to the airport in a quite area with lots of space. This location has easy access to the Deerfoot Trail, Stoney Trail and Barlow Trail to take you to many amenities. This is an excellent property for a great nights sleep with exceptional services and a full breakfast spread to start your day. This will be our new go to place when visiting Calgary or taking the Shuttle service to the airport for our next flight out.

"Lovely hotel near Calgary airport"

5
29/08/2016

Wish we could have stayed longer! This hotel is not far from the airport, and the service, room and amenities were superb. It was out first stay at a Best Western Premier hotel and I'll be looking for more of them in the future. We arrived after midnight to friendly service, including a gift bag for being a BW Rewards member. Our room was huge, with a fireplace, and the bed was very comfortable. Bath robes were folded on the bed, and the "Made in Canada" toiletries were upmarket.

"Little hidden gem"

5
25/08/2016

You pretty much can not expect much more from any Best Western HoteI or similar Hotels in this class. I travel a fair bit and have send many folks to this place. They have one of the better places to enjoy a free hot breakfast with an Omelet bar. Great place, easy to access off Stoney Trail or Hwy 2.

"Weekend away"

5
24/08/2016

Always look forward to playing in pool with slides and the awesome breakfast. The staff are extremely friendly. Great location- not downtown but very easy to get everywhere. Easy to find this location. Even though close to airport - noise is at minimum.

"Top notch hotel"

5
23/08/2016

The Best Western Premier Freeport Inn & Suites is ideally located for the airport or activities in the north of Calgary (Close to Cross Iron Mall and easy access to Stoney Trail Ring Road that takes you around Calgary). The services is great, the rooms comfortable/modern and the FREE breakfast is amazing. All of this for around $100.

"Amazing experience! Great Breakfast"

5
22/08/2016

The hotel is clean, with spacious rooms, and the service is incredible! The restaurant is not great, but the breakfast is an amazing buffet of different foods! The shuttle to the airport is prompt and the driver courteous. Would definitely stay again!

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you Lyndon for your 5 star rating. Our housekeeping staff ensures that the rooms are well maintained and cleaned nicely just for your comfort. I am so sorry to hear that you had a bad experience in the restaurant. Next time that you are here, please let one of the staff members know and we will do our best to prep the meal for you the way you like it. I am also glad that you loved our breakfast. It is our specialty and also the most important meal of the day so we always make sure it's a big feast for everyone. Our shuttle service is complementary and runs 24 hours just for your convenience. I will definitely convey your kind words to the shuttle staff, they will be so happy for this recognition. We look forward to having you back very soon.

"Great Stay"

5
22/08/2016

New hotel very close to the Airport, but no noise from the planes. Large room, nicely furnished, big TV, King bed, everything we needed. Awesome Full breakfast included. Free parking. We will stay there again on our next trip to Calgary.

"Disappointed in Customer Service Post-Stay"

2
22/08/2016

I booked this hotel using my BW points (by calling central reservations). Everything seemed all fine and well when I checked in and even when I checked out (I even double checked at check out that they used my free night voucher). However, upon checking my visa I noticed that I had been charged for the night (when it should've been free). So I called front desk to inquire why I had been charged. She told me that I didn't have enough points that it was 27000 points per night not 20000 points (the amount central reservation booked for me). Confused I asked if I could speak to a Manager. She told me that it was too busy because it was check out time and that she would have to call me back (so nice to know that I am no longer considered a customer after I check out). Feeling frustrated because nobody made me aware that I didn't have enough points my entire stay and instead charged my card without notifying me, I called Customer Relations at BW and it turns out that they had charged me in error. She said that they did not properly activate the voucher and that I was entitled to a free night. She also called the hotel to fix the issue and told me that I would receive a refund on my Visa. UPDATE: I have not received the refund from the hotel for the night. This place is either full on incompetent staff or they are trying to pull a fast one in not refunding me the charges to my card. Overall what I thought was a good experience turned into a horrible one at this hotel. I am so disappointed with this hotel.

"Excellent Stay"

5
21/08/2016

Every time we go to Calgary, we always stay at this hotel. I was pleasantly surprised by how kind and welcoming the staff were, and by how clean and comfortable our room. Excellent stay,Great Location - highly recommended.

"Stranded in Calgary after lost luggage incident."

5
17/08/2016

My wife and I were stranded in Calgary after an incident with our luggage. We were supposed to drive to Banff after flying in late from Toronto, but unfortunately our luggage didn't make it and we were forced to spend the night in Calgary. We found this place with our GPS and it was in very close proximity to the airport. The man at the front desk was very kind, and our room was extremely nice and clean. My wife and I were both very impressed with the comfort of the bed, the overall ambiance of the room, and the cleanliness of the hotel. If we are ever in Calgary again, we will definitely stay here.

"cleaniness"

5
16/08/2016

great location. clean & neat. Friendly staff. comfortable beds & spacious room. close to airport; Calgary & Cross iron mills mall. Great restaurant located in lobby. Our second stay here .....will be back

"Very accommodating "

5
16/08/2016

We came to Calgary for a mini vacation and while there my son got the stomach flu. He made quite a mess throwing up and I felt like a horrible nuisance bothering the front desk for extra blankets. They were so pleasant to deal with and assured us everything was ok. Check in and out was a breeze. As a FN woman I felt comfortable in the hotel. Breakfast was a little crazy and it was hard to find a table. I'd definitely stay here again. Everyone was friendly oh and the pool always had towels! Hard to say for other places.

"Good choice as gateway to Canadian Rockies"

4
16/08/2016

We stayed one night the day we arrived in Canada at the start of a Rockies travelcation. Very clean and well-maintained hotel near the airport and on the outskirts of Calgary. We were concerned about airport noise, but experienced none, and our room faced the airport. Large modern room, wifi and parking included. Full breakfast also included - rather crowded, but guess we hit it when everyone else did. Perfect place to stay near airport. If visiting Calgary itself, would look for a hotel nearer the city proper, maybe along a public transport route.

"very happy"

4
16/08/2016

The staff were helpful and very pleasant. the restaurant and bar were also very good and the staff friendly.The shower in the room could have been A little cleaner but it wasn't to bad. Overall my wife and I wherever happy with our stay.

"Enjoyed our stay here"

5
15/08/2016

Even though this hotel is not close to the city center it was very quick to get everywhere because of the freeway. The CrossIron Mills outlet mall is only 7 minutes away. Breakfast is above average and service was very good overall. The dining area gets very busy around 9 am and it's hard to find a table. There are not very many restaurants nearby, so you definitely need a car if staying here.

"First night of our Canadian adventure"

4
15/08/2016

Unfortunately our flight was very late so didn't check in until late so really didn't have the opportunity to do the hotel justice. Comfortable enough and staff were very good, Breakfast was good. We only stayed the one night as we were on a tour of our own making!

"Perfect place to live"

5
14/08/2016

Very nice hotel with helpful and smiling staff. Breakfast is good but a bit monotonous if staying for longer periods. Kids love the pool slides. Closer to the city with 20 minutes drive away and also to Zoo

"Best Western Premier Freeport Inn & Suites in Calgary Alberta"

5
12/08/2016

Extremely comfortable, clean hotel in Northeast Calgary just a few minutes from the airport. The room was well appointed and a good size for 3 people. The staff were extremely friendly and helpful. Breakfast was included in the cost of the room and was very nice.

"Good breakfast"

4
09/08/2016

We stayed one night on July 30 2016. The room was a bit noisy with airport traffic, but overall not bad. The breakfast was above par. Liked the custom omelettes. Would stay there again. Request a room facing away from airport.

"Excellent Value"

5
08/08/2016

This Hotel is close to the Calgary Airport, is modern and very clean. Staff are helpful and a good selection is offered for breakfast. Rooms are spacious and very nicely appointed and best of all, the beds are comfortable.

"Great Hotel"

4
08/08/2016

We stayed here for just the one night during our visit to the Calgary Stampede. Initially we were concerned it might be difficult to get to and not then not have easy access to Calgary. Needn't have worried, It is so accessible, either via the Deerfoot Trail or, as we did, straight through Calgary itself. Getting to the Stampede itself was also very easy, we were advised by reception to drive to the Chinook shopping mail, then park up and jump on the train. excellent advice, so straight forward. The area seems new and there are a couple of decent restaurants within 5 mins walk, as for the Hotel, well, its quiet, comfortable and serves an excellent buffet breakfast, much better than many more expensive Hotels and parking is free. The service and staff were brilliant, all in all a great stay and our first choice for any future visits to Calgary. Highly recommend.

"Great for families "

4
07/08/2016

We stayed for 3 nights and although it was very busy we still enjoyed our stay. Our view was of the water slide unfortunately but the kids thought it was cool. The breakfast is incredible and the pool and water slide were perfect for two young boys to burn off some energy. Nice and close to Cross Iron shopping and quick drive to the zoo.

"Great Stay!"

5
06/08/2016

Our first stay in a Best Western Premier. An excellent stay - very clean, great service, large room. Great breakfast (which is kept well-stocked) with lots of choice including having your own customized omelette prepared for you. Rooms have a fridge (with freezer!), microwave and safe which was very much appreciated. Kids love the pool with water slide. The only downside would be if you are a light sleeper, there seems to be planes taking off at 4am every morning which you can hear some of the noise from. Perhaps request room on the front of the hotel if this is an issue.

"Excellent Hotel"

5
05/08/2016

Well located at the north end of Calgary close to the airport and Highway 2. This is our second stay here and really enjoy it. Great service beautiful rooms, well appointed, clean and large. Our room had a microwave, fridge and safe deposit vault. In house restaurant was excellent. Not many restaurants close by as this is largely a commercial district. Good for families as the hotel has a pool with water slide. Would highly recommend unless you want to be closer to or be downtown. Great value for money.

"Good value for family of 4"

4
04/08/2016

We chose this hotel based on the reviews, and the rate including a hot breakfast couldn't be beat! We booked the king suite as it provides some separation for the adults from the kids sleeping on the pullout couch. The wet bar area with fridge and microwave is convenient for preparing snacks and light lunches in the room. The breakfast was a bonus with selections of pastries, bread/bagels/muffins, cereal, waffles, eggs, sausages and an omelette station - just make sure to get there early to avoid the feeding frenzy! The pool area was on the small side and could get crowded and quite noisy, but did include a water slide which the kids enjoyed. We liked the location with direct access to Deerfoot Trail and a number of shopping/restaurant amenities a short distance west along Country Hills Boulevard. This hotel will be a top contender for our future trips to Calgary!

"Very good hotel near Calgary airport"

5
31/07/2016

This was a very good hotel near Calgary Airport. Everythiing was perfect and we had a very good breakfast with our own omelette. The room was very confortable with a small refrigerator and a microwave.

"enjoyable night away"

5
28/07/2016

Our room was adequately spaced with a King Bed and hide-a-bed for our son. We enjoyed the exercise room, pool, hot tub and fast and dark water-slide. The breakfast was large, and I especially enjoyed the cooked to order omelette. While gluten-free bread was provided, it was frozen together. It was suggested that I put it in the toaster. Good thing I'm not celiac, although there was also a microwave. The hotel, as mentioned, is a little out of the way, but I think the extra drive was worth it for the superior accommodations.

"So Convenient !"

4
27/07/2016

We stayed here a couple of nights between flying into to Calgary airport and then driving on to Banff. Very friendly staff who helped us with many aspects of our stay. The free airport shuttle was great with a very large SUV taking us to/from airport. Breakfast was good too with plenty of variety to suit everyone in our group. Thanks to the great staff here for making our stay memorable.

"Excellent Experience.. Will be staying there again"

5
27/07/2016

Our trip was a quick overnight stay however overall the hotel was perfect. Breakfast the next morning was fantastic. The services offered were easy to access. Great friendly staff that were very helpful

"BW FREEPORT, Calgary"

5
25/07/2016

Excellent hotel to treat yourself at a good price. It is a good relaxation spot. Quite environment . Freshly prepared breakfast ,Very close to the airport. Professional employees . I strongly recommend this hotel.

"What a lucky find"

5
25/07/2016

We chose this place bc of the water slide. I normally don't like beat westerns that much but we needed a hotel close to the airport. The water slide was a hit! After 8 hours driving from Penticton the fam went swimming, I had a glass of wine at the bar. Rooms are real clean, the free breakfast is great with omelette station etc. The best is that they keep it well stocked and clean. The customer service is a little over the top pleasant but I'll take it. Better than the looks of misery you get in some places.

"Satisfactory overnight stop-over / good breakfast"

3
25/07/2016

Close to airport but take a map if driving - many neighbouring roads are identical. Spacious room (king-size suite with pulldown couch), competitively priced. Proper buffet breakfast included. And large hotel shuttle provided to/from airport. Hotel designed for and shows evidence of high throughput, and nothing of interest in immediate vicinity - but ideal for stopover before or after flying.

"Excellent value!"

5
25/07/2016

This hotel is a great value for Premier service! Easy access to major routes into the city by vehicle. The bed was almost too comfy to leave! There were plenty of breakfast items to choose from, and it was great to have food and drink service late at night as well.

"Great Place to Stay"

5
24/07/2016

We spent 2 nights here on July 10-11. We had a great room. Everything was clean and it was quiet. We could see the Calgary Skyline from our room. The breakfasts were great. The folks at the front desk were awesome.!!! Just couldn't have been any better. We also had dinner at the Hotel restaurant. The food was beyond delicious. One of us had the fish meal and the other a wonderful burger. So this is a great place to stay and to eat. Thank you Best Western Premier!!!!!!!

"Wonderful Stay"

5
24/07/2016

Clean friendly place to stay, excellent location. Great staff, good food, rooms were clean and attractive and well equipped. Quiet friendly place to stay.Great location close to airport and I would recommend this as a great place to stay.

"Calgary Stampede 2016"

5
23/07/2016

This hotel was one of the best in which I have stayed. Everyone on the staff was gracious, helpful, pleasant and appeared happy to make our time there a great experience during a very busy event. We went for the Calgary Stampede and were shuttled for free to the free public bus that took us to the gate of the park. I liked that it was out of the city and near the airport but not so far away that it was inconvenient. There was close shopping, banking, and eating establishments. I will stay there again when we return next year.

"Excellent stay"

5
22/07/2016

This hotel is clean, nice rooms and great amenities. The staff is very friendly and eager to answer any question. They printed us directions to a restaurant and to the Calgary Stampede. Don't hesitate to book your stay here which is very convenient to the airport.

"Great, as always!"

5
22/07/2016

This is the second time our family has stayed at this hotel and it is always a terrific experience. We especially love the wonderful breakfast! The location works well for those passing through also, as it is close to the new ring road called Stoney Trail, that makes quick work of getting through Calgary to go further south.

"Good hotel near the airport "

5
21/07/2016

Stayed here for two nights before heading off along highway 1 to Vancouver. Staff were friendly, welcoming and professional. The room was comfortable and spacious, also very clean. The hotel in general had good facilities and the breakfast offering was excellent. We also enjoyed an evening meal in the restaurant. It's in a slightly strange location where lots of new hotels and distribution centres are being built, but has good access to the highway system. Would stay here again if we return to Calgary.

"Good value and great breakfast"

4
20/07/2016

We stayed at this hotel just prior to Stampede week in Calgary. It is a new facility near the airport. The service was great and the breakfast was outstanding! If you are flying, this is a very convenient place to stay.

"Excellent Hotel!"

5
20/07/2016

Rooms are clean, enjoyed the large variety of breakfast options, used the business centre, ate in the lounge for supper while watching the Rider football game. One down fall, no TSN on the room TV's. Friendly staff always. I heard the planes more this time then on the east side of the hotel, maybe the windows. The one bed needs mattress changed, a little lumpy, last time beds were awesome!. Otherwise all was great!! Will be staying here again.

"Great place to stay"

5
19/07/2016

The front desk girls were very helpful with assisting us in getting to the Calgary Stampede. The hotels shuttle was comfortable and easy to use to the city bus. The room was clean and restful. We recommend this hotel

"Brilliant staff and close to the airport"

4
18/07/2016

We stayed at this hotel for three nights during the Calgary Stampede fortnight this year. We had asked our travel agent to place us in a downtown hotel as that was nearer the site of the Calgary Stampede, however although disappointed that we hadn't been booked as requested I can only say that the staff at this hotel were very helpful. They arranged for us to have a free shuttle to the nearest bus stop (2 miles away) whenever we wanted to go, then we got the 304 bus to the Stampede ground. On the return journey we did have to ask a local person to ring the hotel for us to pick us up from the bus stop but people were so helpful and not one person refused. The hotel also shuttled us for free to the airport for our return flight. The food we had (breakfasts and two dinners) were good quality and delivered quickly. Our room was very spacious with a full bathroom suite and the cleanliness was second to none. I can only recommend this hotel for its location near to the airport and the friendliness and helpfulness of the staff.

"Awesome Hotel!"

5
18/07/2016

This is the first time we have stayed in this hotel. We absolutely loved the breakfast. Freshly made to order omelets were awesome! The room was amazing. We had a king bed with fireplace. Great time in Calgary.

"Perfect"

5
17/07/2016

We have never been happier traveling. This hotel exceeded our expectations on every level. Superior value, service, clean spacious rooms. If you find something to complain about at this hotel then the problem is in your mirror not the hotel.

"higher quality of hotel"

5
15/07/2016

Picked hotel due to close to the airport and member. Staff very helpful and pleasant. Provide great value for price with great free full service breakfast. . Room new & clean looking with good facilities. very easy to find lots of free parking

"Overnight Visit"

5
13/07/2016

The hotel is located near the airport and is handy to a main thoroughfare. The staff are friendly and courteous. The rooms are spacious and comfortable. The free breakfast is excellent. We had a complaint about the mattress and when we reported it, the looked into it immediately.

"Surpassed expectation"

5
12/07/2016

Some nice little touches like greeting you with a snack pack at check-in, made-to-order omelettes at breakfast, ensuring I got the room preferences in my reservation. I was amazed at the fantastic breakfast service, this has to be the best free hot breakfast service I have experienced in a chain hotel. If you don't have a car to drive out somewhere to eat for dinner, the in-house restaurant meal was quite good. No other places within walking distance as the hotel is located in an isolated industrial area. A quiet hotel with plenty of free parking. Rooms were very nice and clean, and comfortable beds. The free WiFi worked well and TV was the usual Shaw cable. Considering the excellent free hot breakfast and beautiful room, I thought this hotel offers excellent value and I would certainly return.

"quality of hotel"

4
11/07/2016

Picked hotel due to its closeness to the airport. Staff very helpful and pleasant. Provide great value for price with great free breakfast and excellent shuttle service. Liked morning paper. Room clean with good facilities.

"A Short NIGHT"

5
09/07/2016

Excellent service from Shuttle to Check in/out. I was only here for 7 hours but received prompt,efficient,courteous and friendly service throughout. When I requested the 0530 AM shuttle I was offered an apology that I would not be able to stay for the complimentary breakfast and asked if I would like a bag breakfast. Very nice touch

"Good place for the night"

4
08/07/2016

This was just a stop over on the way through. The room was clean. The hotel nice. Breakfast was good, mainly on the strength of made to order omelet, other choices not quite as strong as other best westerns. Not much around there but it was a good night's sleep.

"Highly Recommended"

5
08/07/2016

Great stay. Excellent value. Everything good. Highly recommended. The room was good, nicely decorated, comfortable beds and well equipped. Includes k-cup coffee maker, microwave and fridge. Hotel is nicely decorated and clean, almost spotless. It's new or very well maintained. Our first impression was the friendliness of the front counter staff. The breakfast was excellent and it includes made to order omelette, fruits, yogurt and more. Laundry room was clean. Lots of parking and location to airport was convenient. They offered me transport to the airport but I didn't need it. Great stay. Excellent value. Everything good. Highly recommended. The room was good, nicely decorated, comfortable beds and well equipped. Includes k-cup coffee maker, microwave and fridge. Hotel is nicely decorated and clean, almost spotless. It's new or very well maintained. Our first impression was the friendliness of the front counter staff. The breakfast was excellent and it includes made to order omelette, fruits, yogurt and more. Laundry room was clean. Lots of parking and location to airport was convenient. They offered me transport to the airport but I didn't need it. Great stay. Excellent value. Everything good. Highly recommended. The room was good, nicely decorated, comfortable beds and well equipped. Includes k-cup coffee maker, microwave and fridge. Hotel is nicely decorated and clean, almost spotless. It's new or very well maintained. Our first impression was the friendliness of the front counter staff. The breakfast was excellent and it includes made to order omelette, fruits, yogurt and more. Laundry room was clean. Lots of parking and location to airport was convenient. They offered me transport to the airport but I didn't need it. Great stay. Excellent value. Everything good. Highly recommended. The room was good, nicely decorated, comfortable beds and well equipped. Includes k-cup coffee maker, microwave and fridge. Hotel is nicely decorated and clean, almost spotless. It's new or very well maintained. Our first impression was the friendliness of the front counter staff. The breakfast was excellent and it includes made to order omelette, fruits, yogurt and more. Laundry room was clean. Lots of parking and location to airport was convenient. They offered me transport to the airport but I didn't need it. Great stay. Excellent value. Everything good. Highly recommended. The room was good, nicely decorated, comfortable beds and well equipped. Includes k-cup coffee maker, microwave and fridge. Hotel is nicely decorated and clean, almost spotless. It's new or very well maintained. Our first impression was the friendliness of the front counter staff. The breakfast was excellent and it includes made to order omelette, fruits, yogurt and more. Laundry room was clean. Lots of parking and location to airport was convenient. They offered me transport to the airport but I didn't need it. Great stay. Excellent value. Everything good. Highly recommended. The room was good, nicely decorated, comfortable beds and well equipped. Includes k-cup coffee maker, microwave and fridge. Hotel is nicely decorated and clean, almost spotless. It's new or very well maintained. Our first impression was the friendliness of the front counter staff. The breakfast was excellent and it includes made to order omelette, fruits, yogurt and more. Laundry room was clean. Lots of parking and location to airport was convenient. They offered me transport to the airport but I didn't need it. Great stay. Excellent value. Everything good. Highly recommended. The room was good, nicely decorated, comfortable beds and well equipped. Includes k-cup coffee maker, microwave and fridge. Hotel is nicely decorated and clean, almost spotless. It's new or very well maintained. Our first impression was the friendliness of the front counter staff. The breakfast was excellent and it includes made to order omelette, fruits, yogurt and more. Laundry room was clean. Lots of parking and location to airport was convenient. They offered me transport to the airport but I didn't need it. Great stay. Excellent value. Everything good. Highly recommended. The room was good, nicely decorated, comfortable beds and well equipped. Includes k-cup coffee maker, microwave and fridge. Hotel is nicely decorated and clean, almost spotless. It's new or very well maintained. Our first impression was the friendliness of the front counter staff. The breakfast was excellent and it includes made to order omelette, fruits, yogurt and more. Laundry room was clean. Lots of parking and location to airport was convenient. They offered me transport to the airport but I didn't need it.

"Wow, so nice"

5
07/07/2016

An excellent place to stay in every regard. Great staff, nice large room with quality furnishings. Super clean. Easy to find off CA2 on the north side of Calgary near the airport (but not noisy). Kind of an odd location in an industrial area so you'll have to drive a bit to get food. They have a small bar and restaurant in the lobby, but we didn't try it. Free breakfast was fine.

"Incredible Breakfast"

5
06/07/2016

The complimentary breakfast at this establishment continues to amaze me - made to order omelets, waffles, fresh fruit - what an incredible assortment of yummy food. The staff is friendly and helpful. Our only difficulty was with a faulty iron and pillows that were a little too puffy.

"Hotel near airport"

5
04/07/2016

This hotel was very clean, quiet and you get a lot of space to stretch out. We were only here for one night but it was the perfect location for an early morning flight. Breakfast was included with a good selection. Internet was also included. I would highly recommend.

"Awesome Hotel"

5
03/07/2016

Best Hotel we have stayed at as a family. My family of 4 stayed for 2 nights and couldn't have asked for a smoother trip. The breakfast isn't your typical cereal and stale toast. Really great omelets made to your liking, waffles, yogurt to many things to name. The pool is small but it has one of the fastest watersides. Rooms are quiet and clean. Great location near airport and Cross Iron Mall. Really easy to get to anywhere from the hotel. We would definitely be going back.

"wow ... value for your dollar"

4
01/07/2016

The check in staff were so helpful, friendly and knowledgeable, the cost of staying at this property was really good, I had earned extra travel voucher dollars for staying at BW, do brought the cost down even more. I have stayed at this property three times in the past three months and will definitely stay there again

"Near the airport!"

4
29/06/2016

Bit odd, this one. Stuck in the middle of an industrial estate / wasteland. Nothing to look at, nowhere to walk to, backing onto the largest second-hand car lot ever. And the food in the restaurant is restricted and average quality. The positives are: the rooms are large and clean (we had one on the second floor with the worst “view” ever – six feet straight onto the water slide and steps to the swimming pool below – we kept the curtains closed). Our room had an armchair, table, desk (with chair), loads of electric sockets, and a large TV. Kitchen sink, microwave, iron and ironing board (laundry on the ground floor). Bathroom was large, modern and clean: soaps and shampoos provided. Breakfast included in the very reasonable rates, as is the shuttle to the airport just a couple of minutes ride away. For those especially wanting a hotel near the airport (perhaps for and early flight), this is just the ticket. Strange location, but a really nice hotel.

"Unbelievable Value for the Money"

5
28/06/2016

This is the nicest Best Western we've ever stayed at. Even with it's close proximity to YYC we did not once hear any air traffic. Hotel is very clean, staff are amazing and went out of their way to make our stay very enjoyable. Included breakfast was excellent and had many choices. Room was great, bed was comfortable. Will definitely stay here again when in Calgary.

"Overnight "

5
25/06/2016

Very much enjoyed our short stay. Breakfast was very good and all staff were very professional. Will definitely stay again. The room was very nice and had all the comforts of home. We are diamond members so they gave us a complimentry upgrade to a king suite which was a very pleasant surprise.Thank you to all the staff and the complimentry breakfast was also great.We Would reccomend this place to everyone.

"enjoyable stay"

5
25/06/2016

we were very impressed with the hotel and staff. Certainly impressed with the cost of the room, it was nice to get a reasonable rate for a nice room. restaurant food we order was very good. Staff were very nice. Room was clean and comfortable.

"Great place to stay"

5
25/06/2016

I have stayed here a few rimes and found it great every time. The breakfast and restaurant is fabulous....no need to go anywhere else. 5 minutes from the airport makes it very handy for early departures.

"Best Western Premier Freeport Inn & Suites Calgary"

4
23/06/2016

This hotel is well situated, close to the Deerfoot Trail one of the main Calgary arteries. Excellent service and one of the better 'breakfast included' for a small hotel with a sufficient choice of items. Unfortunately, did not have neither bathing suit or gym clothes with us otherwise we would have used their well equipped gym and cooled off in the pool. We may or may not return when next in Calgary as we may prefer one of the hotels with a western view of the mountains. However, if you are simply looking for a good night's sleep, don't care about the view and want a decent, quick little breakfast the next morning this place will suit your needs.

"So much better than words can say!"

5
22/06/2016

The staff prepare and continuously restock a fabulous breakfast selection (made-to-order omelet station,waffle makers, fruit, yogurt, pastries). The meals prepared off the menu during the day are reasonably priced and very well done. It may seem strange to begin a hotel review with details of the food, but it's really an unexpected delight.There should be a way to tip the morning shift! They hustle and find time to great guests and smile. We have a tradition where our family gathers from around the province at this hotel once a year to visit in a suite,play games and enjoy the complimentary breakfast. This year we experienced the dinner options and were all very pleased. Don't limit your visit to airport travel. This location is close to outlet shopping and is a surprisingly quiet hotel with views of 2 busy international runways. We enjoy coming back when we fly out of Calgary as well (park and fly). Honestly,I can't say enough good things.

"Beautiful hotel close to airport"

5
22/06/2016

this hotel is a great hotel close to the airport and close to Hwy #2. it is quiet and extremely great service. the place has free in room Wifi but it is slow. the breakfast is simple, no hot food but toast. The rooms are great, beds are awesome.

"Lovely room"

4
21/06/2016

We were very pleased with this hotel. Being a hotel near the Calgary International Airport we were concerned with noise but it was very quiet. Our room was quite spacious with a king size bed. The pillows were very soft which made sleeping hard for a stomach sleeper like me. The breakfast was really good. Having an omelette station was a great idea. The rest of the buffet exceeded our expectations.

"very handy with nice modern rooms"

4
18/06/2016

This is a nice hotel, comfortable rooms, pleasant staff, and a good shuttle to the airport about five minutes away. Our only criticisms were the limited seating for the in house dining room at night. It would be best to book a space on arrival because we had trouble finding a space and there is little else nearby.

"yummy free breakfast and comfy beds"

5
06/06/2016

These days hotels seem pricey, but at least this one provides a grand feast free for breakfast. The beds are comfy and the pool is warm (and salt water) A good destination. Keep your windows closed at night, it is noisy in the morning.

"Ideal airport hotel"

5
05/06/2016

This hotel was a great place to recover after an international flight. There was a very good shuttle service to/from the airport. Most of the staff were very friendly and efficient. There was plenty of choice at breakfast time, including freshly prepared omelettes.

"A Premier Hotel"

5
04/06/2016

This is a very nice hotel. The hotel personnel were friendly and competent. The food in the restaurant was excellent. There is a 24/7 shuttle and, since we had a very early flight, the hotel gave us a bagged breakfast.

"Tops!"

5
03/06/2016

Would stay here again. It's so close to the airport and the airport shuttle worked very well both from and to the airport. Breakfast was excellent with lots of variety. The staff was friendly, efficient and helpful.

"Good place to stay"

4
03/06/2016

Staff are all very nice and amenities are working good. I like the location since it is really convenient for me to stay outside of Calgary and get to where I want to go. The food is good in the liberty lounge and I am lucky the manager held a reception on Wednesday afternoon.

"Pleasant, affordable, well managed airport hotel."

4
02/06/2016

We were allocated a room on the 4th floor with a lovely king bed. Furnishings were in good order and decor is pleasant. Everything was spotlessly clean. Free breakfast was VERY good even offering cooked to order omelettes. Elevators can be a little slow at peak periods but overall we thoroughly enjoyed our stay. Being that this is close to a big city it's a little more expensive than other Best Westerns but I think it's well priced for the location and amenities. I understand that there's a pool and spa but we didn't have time for such. I can recommend this hotel, particularly for those who are looking for an affordable and comfortable stay close to the Calgary airport.

"Great Hotel..Exceptional Staff!!"

5
02/06/2016

I have stayed at this hotel several times and never had a bad night. The rooms are fantastic, the staff are very friendly and the best free breakfast you will find at any hotel! I have stayed for both business and as part of family trips and always leave happy. I have tried some of the other airport area hotels and the BW Premier is by far the best!

"The Best Service"

5
30/05/2016

Rooms were equipped large and clean. Great buffet breakfast included. Would definitely stay again.H hotel staff very friendly. Great location close to airport. Suitable for family gatherings and business meetings.

"airport hotel"

5
30/05/2016

best airport hotel I have every stayed at. Fairly new construction. Shuttle to the Airport Terminal. Nicely appointed rooms (and large). Breakfast was superb, there is even a manned omelet station. Breakfast was included in our room rate - which was quite reasonable.

"Small parking lot, smelly hallways"

3
28/05/2016

The room and service was excellent the smell in the hallway was awful. Let's just say we would hold breath to the elevator. I don't know why the smell was so bad....they did scrub carpets to help it. The other thing was the parking lot size is very small for the hotel size. It was fine our first night there but the 2nd night we had no choice but to park on the road.

"Fresh, new and accommodating "

5
28/05/2016

Newer hotel conveniently located north of the airport. Being newer, the hotel and rooms are in great shape and everything was very clean. Front desk staff was very helpful and courteous. As we stayed on the weekend with the time change ahead, hotel staff even accommodated a much later check out time so we could sleep in after a late night party. Mattress was very comfy and room was quiet - had a great nights sleep. Would definitely book again.

"Very good hotel"

5
25/05/2016

Pleasantly surprised by how nice but this hotel is, very nice staff and rooms. Very accommodating to our family (2 adults one infant) a little far from things but worth it due to how nice the hotel is.

"A pleasant surprise!"

4
23/05/2016

A nicer Best Western than I was expecting to find! Room was great, breakfast buffet better than many (with a station in the corner for fresh cooked eggs and so on). Close to the airport (not much really to do around the hotel) but odds are this will be my new accommodations when in Calgary.

"Great place"

5
23/05/2016

I chose this hotel because they had free airport shuttle. We arrived on a very late flight. , they picked us up and even though it was almost closing time for their restaurant, they still let us order a hot meal. Room was clean and comfortable. Breakfast better than in many hotels.

"Good value; wouldn't hesitate to stay again."

4
23/05/2016

Reception desk staff very friendly and helpful with directions to close by shops, etc.. Room was a little cold but problem was immediately fixed. Had dinner in the restaurant/lounge and it was very good both from a service and food standpoint. Staff take great pride in providing the kind of hospitality that travellers should expect and do get at this hotel.

"Comfortable stay; happy travelers ??"

5
20/05/2016

We enjoyed a comfortable and reasonably priced two-night stay here in an upgraded room. The staff were congenial and accommodating. In spite of the location just north of the airport and below the approach, the room was quiet. The complimentary breakfast buffet was better than most and includes made-to-order omelets. Evening meal in the Liberty Lounge was good, but be aware that both nights half the tables were reserved for a tour group. Wifi worked well with a consistent 5M download speed. All in all, a good place to stay in Calgary, particularly if looking for a location north of the central city.

"Just what we needed"

4
18/05/2016

On a very recent trip to Alberta we needed to overnight in Calgary prior to picking up a rental car for a few days of area travel. A little on -line research revealed this little gem very close to the airport (<3 km) , with it's own shuttle(free), with discount for CAA, AAA< and seniors resulting in a rate suitable for our needs and considerably less than the on-site location. After arrival of our domestic flight we proceeded to stand 16 on the departure level and contacted the hotel on the airport hotel phone provided there giving our name and reservation details. Within a reasonably short time the shuttle appeared and we were quickly there and checked into an excellent room as advertised. Staff were , without exception, friendly, efficient, courteous and helpful. Despite our proximity to the runways, our top (4th) floor room was sufficiently insulated from noise that we had an undisturbed sleep. The following morning we had an excellent full hot breakfast (included in the rate) and were returned to the airport by shuttle to pick up our reserved rental car. Altogether a most satisfying and efficient travel experience. Modern, not high end but great value for the price

"Great stay, excellent customer service"

5
17/05/2016

Brand new hotel right by the airport and intersection to major highways. Staff were very accommodating by letting us check in early. All staff were very friendly, helpful and cheery, from the front desk, to the breakfast area and housekeeping. Room and bathroom were nice. We were facing the airport runway but didn't hear much noise with the curtains closed. Room comes with a fridge and microwave which is very handy as we were travelling with a small child. Pool is nice, could be warmer water though. Although it wasn't noted anywhere, I believe it's a saltwater pool so we didn't smell like chlorine afterwards. Hot tub was lovely. My friends used the water slide and really enjoyed it. Breakfast buffet is ok. Coffee is good, hot selection was hit and miss though. There is a small shop behind the front desk with a few snacks and laundry detergent (coin operated machines across from pool). I would recommend that the hotel put a few more healthy choices in there, I couldn't find a small container of milk and had to drive across the Deerfoot to find one! Will definitely be returning to this hotel the next time we're in Calgary.

"Close enough to Calgary central"

4
17/05/2016

This is a newer BW and not yet over used, clean, friendly and a great breakfast included in your room cost. Rented a car through PriceLine and if your not map challenged it's 20 min to downtown or Olympic Park. There's not much in the core to really stay there anyway unless it's Stampede time. If your on the North facing side there are a few Jack Rabbits wandering about in the new car storage lot. Over all I found it to be a great stay if your not parting downtown or else where.

"Close to Airport with Free Hot Breakfast !!"

5
17/05/2016

We used to book the Hotel across from the airport .. The price was very high but because of the location we decided it was worth it until I found out about this Best Western !!! The Price is so reasonable and the service is the best , we now book this hotel for any overnight stays , The Hotel is around 10 Minutes from Airport , has a Free Shuttle Bus , also includes Free Hot Breakfast and the rooms are very nice and beds very comfortable, When checking in they give you a goodie bag with Water, Chips, and a chocolate bar inside .. I believe these goodie bags are given to people who have a Best Western Rewards Card .. These rewards cards are free and are so easy to apply and get , If leaving early in the morning you can request a breakfast box to go .. The Service at this Best Western is the best I have ever encountered for a hotel , Great Food at the Bar and Friendly Staff at this hotel ... We will definitely continue to book this hotel for all of our overnight stays in Calgary

"Wonderful and Luxurious"

5
16/05/2016

Spent overnight here between flights. Came in after 11 hrs of travel to great service and a super comfy bed. The on-site restaurant had enough variety to fit your travel stomach needs and was well executed (wonton soup and calamari - though slightly too salty that was exactly what we wanted that night!). If you look close enough it's a little rough around the edges - an older hotel that's been remodeled? But it's quite comfy and cozy. The bathroom isn't fancy but the shampoo and conditioner and body lotion were all very nice. My post-mexico hair loved it! The free breakfast was the best I've ever had! They have a make your own breakfast sandwich (sausage on my morning) where you had egg patties and sausage patties and cheese slice to put on the english muffin you toasted. Design your own omelette bar that seemed to only take a few minutes (despite them being slammed with Fort McMurray refugees and their kids). Make your own waffles with fresh and compote strawberries, two kinds of coffee (plus decaf) and delicious little mini pastries. Filled me right up and carried me through my flight to my destination. Didn't get to try the pool as we got in too late. Apparently you can get your order "to go" but they don't have room service. We just opted to eat in the little lobby restaurant. Shout out to our server/bar tender who hit us with a smile and prompt service despite being over run and the only person on the floor!

"Being Stranded Overnight Waiting for Flight to BC - Thoroughly Enjoyable!"

5
12/05/2016

I can't express how much I loved being stranded overnight in Calgary and being offered an overnight by Air Canada to the BW Premier. I was travelling alone and didn't know anyone. My experience at the BW from start to finish was A++++. ALL the staff that i encountered couldn't have been nicer from General Manager, Kim; to front desk staff: Alex, Yasin, Sheekha to driver Farhad and so on. I thoroughly recommend this great establishment. Food was amazing, too.

"Great base in NE Calgary"

5
07/05/2016

Good size comfortable room, complimentary breakfast including omelet station, friendly staff that seemed to really care that we had everything we needed and convenient to major roads. It was a great base for us.

"Best of the Best"

5
02/05/2016

Excellent staff attention throughout stay...cleaning staff was excellent every day. Comfortable room, restaurant was very good...choices for breakfast were exceptional. The property is very clean, staff is very friendly and responsive as needed. The mini-suite is very spacious. The king size bed is very comfortable. I switched last time I was in Calgary back to Best Western Premier from a competitor...no regrets at all.

"Great Airport Location!"

5
30/04/2016

Really enjoyed our stay! Great Rooms, clean and spacious, Great Breakfast, especially the Omelette counter and Great Staff. The manager, Front Desk and Housekeeping staff all were very helpful and went out of their way to make our stay comfortable.

"Birthday party for my grandson!"

3
25/04/2016

The hotel is new and clean. We had a king suite and it had everything we needed. It was roomy and clean. The fire place didn't work but that wasn't a big deal for us as it was April and warmer outside. The breakfast was very good and the lady in charge was super friendly. The supper in the lounge was ok. It was not as good as breakfast but nice it was at the hotel. I was a little disappointed that we couldn't just use a banquet room for a hour for my grandson's birthday. It was offered at a cost but because we had family staying there from all over Alberta and Sask (at least 5 rooms). I thought it would maybe be complimentary for an hour. Because there was no spot for his party we couldn't order pizza as planned. The hotel doesn't allow outside food and we couldn't fit 40 people in our room. They offered the banquet room at almost $100 per hour and we could get pizza through them. We decided to put that money towards the menu in the lounge.They did allow us to use the lounge but the menu wasn't great for 3 year olds. It was over $250 and didn't feed the adults. Approxly 10 kids under 10. We had to get special permission to have a cake for his birthday as it was "outside food" The kids had a great time on the waterslide. Over all it was ok. I wouldn't do a family event here again but it would good for flying out of the airport or business meeting.

"Budget friendly luxury"

5
23/04/2016

This is one of my favorite hotels, because it is both budget friendly and luxurious! A great place to stay in Calgary if you don't mind staying near the outskirts (this is near the airport). The rooms are so clean and fancy looking! Super comfortable beds, and lots of space in even a standard room. The pool and hot tub area is average, but the breakfast that's included is outstanding! One of the best hotel breakfasts I've had. They prepare hot omlettes with your ingredient preferences, and the other continental items are great too. Parking is never an issue-lots of room and the lot feels safe. I've always had great service here.

"Fantastic Choice for Early Morning or Late Evening Flights"

5
22/04/2016

I stayed here for one night as I had an early morning flight out to Las Vegas the next morning. I heard many great things about the Freeport Inn and I can now see why, had a great night's sleep here and was very surprised by how spacious the rooms are, especially for the standard room. I quite liked the mini lounge chair and footstool, made watching TV more comfortable than laying on the bed like in most hotels. Rooms are very quiet, you can't hear any airport activity at all or any planes like at some hotels in the Calgary area. The hotel shuttle was super efficient in the morning and the driver was very courteous and helpful. It was very helpful that breakfast starts at 6am, especially on weekends. I have stayed at previous airport hotels where breakfast starts later on weekends and that doesn't help with early morning departures. If you do have an earlier departure, they will prepare a breakfast to take with you! Love the decor in the lobby. The staff here made my experience a very positive one with smooth check in and check out. I wish I had more time to experience more of the hotel, but this is definitely the place I will be staying at the next time I have a flight leaving early or arriving late and would highly recommend it if looking for a hotel at the Calgary airport!

"Keep coming back"

4
22/04/2016

This is one of my favorite BW hotels as it's so convenient to the airport. All the staff are pleasant so it's really hard to pick out one person who excels.The girls at the front counter are also very pleasant other than the wake up call that was asked for at 4:30am but marked down for 5:30 (that was the time for the limo to drive us to the airport) we have always had great service .......it did no harm as we are always up early when flying and we always get a fantastic nights sleep her as it's so quiet. We'll be back as we've stayed here many times before.

"Great place for airport overnights"

4
22/04/2016

Stayed here while in transit for business travel and thought I would try a new place- was not disappointed! Well appointed décor and staff that just can not do enough for you. The rooms are clean and beds (pillows especially) are comfortable. The location is quiet and I felt very safe there as a woman travelling alone. Had dinner at the restaurant and the food was very tasty (Chicken Alfredo - recommend it) and the service was impeccable. This will be my new "go to" for business travel and airport overnights.

"One night stay"

4
20/04/2016

We stayed here for one night after a trip to Vegas. We were being picked up the next morning by our daughter and son-in-law for the drive home to Edmonton. We called for a complimentary shuttle from Calgary airport and, it arrived within 10 mins - this was at 10.30 at night. The hotel is very nice and the room was clean and modern. Nice toiletries in the bathroom. There is a complimentary breakfast included which we almost missed as we had slept in. The breakfast ladies hadn't quite put it all away and very nicely made sure we had some. Good coffee at the bar.

"Excellent choice"

5
15/04/2016

Overall, the very positive reviews were correct and this proved to be a great place to stay whilst revisiting friends for a week. Very well equipped and clean rooms, efficient cleaning routines, courteous (if occasionally slightly reserved) staff all made for an enjoyable stay at reasonable rates. I liked the location, away from the hubbub but close enough to the airport terminal. Complimentary breakfast is very good. The personal collection from the terminal on arrival within ten minutes of asking was brilliant. The airport shuttle service runs every half hour, on the hour, is reliable and quick. Paccinos restaurant/bar nearby (ten minute stroll) was fine too. A Hortons coffee shop just up the road has recently opened and is recommended. I would certainly stay here again. Thanks!

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you Keith for taking the time to give such positive comments about our hotel. We are always striving to give our guests the best of services and its great to know that we met your expectations. We look forward to seeing you again on your next visit.

"great nights sleep"

5
11/04/2016

This hotel has a great shuttle service from the airport, the staff were friendly and greeted us with a smile after a long day of traveling, our room was clean , we had a tasty breakfast, and best of all our bed was comfortable with fluffy pillows.We enjoyed our stay and would recommend this hotel.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you Michele for the five star rating. We appreciate your great review and I'm happy that our staff was able to provide you with Premier service. Thank you once again for recommending our hotel to your family and friends and we hope to see you soon.

"Excellent"

4
10/04/2016

We had a great stay here. All staff were very helpful and friendly.The restaurant serves good supper. The continental breakfast was amazing. Great tasting and it had so much selection. We especially enjoyed the waffle maker and the omlette station. The pool was warm and the slide was fun! Our room was very nice and spacious. We stayed in the king room with the fireplace. The only downside is the view from the rooms. However we fully new that the location was close to a commercial section and the airport. Whenever we visit Calgary again this would be on our list of hotels to revisit. Thank you Best-Westerm for a superb visit.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you Stephi for your lovely comments. I'm happy to hear that you had a great experience at our hotel and the staff left such a positive impression with you. Our complimentary breakfast is always popular with our guest and we are glad you enjoyed the made to order omelette station. We look forward to your next stay with us and we appreciate your patronage.

"Great location and breakfast"

5
04/04/2016

Very nice hotel. Great rooms, comfortable beds and fantastic all included breakfast. Location is perfect as you can easily head out to the Stony Trail to get to Banff or go into Calgary centre. We will definitely stay here again.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you Judy for giving us a five star rating and I am happy that you were able to enjoy what our hotel has to offer like the great location, complimentary breakfast and comfortable bed. We look forward to your next stay!

"Always a fun family time"

5
01/04/2016

We have stayed at this hotel at least once per year since it has opened. The quality of service and exceptional value continues to exceed our expectations. I have recommended this hotel to friends and they share in our love of the place!

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you Rachel for giving us a five star rating and I truly appreciate your loyalty. I am happy to know that you always have a fun family time whenever you stay with us. Thank you for recommending us to family and friends. We look forward to your next stay.

"Most amazing breakfast facility and food I've ever had!!"

5
29/03/2016

I had never stayed at a best western before till this time. I was impressed with the hotel the moment I walked in till I left. This hotel put Best Western's on the map for me! I now look for Best Western hotels when I go on holidays . If I'm ever going to Calgary again I'm definitely staying here again!

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you very much for your five star review and I am glad that we had given a good impression on how it is like to stay at a Best Western property. We look forward to having you again in the future and rest assured you will experience the same premier service or even more!

"The best best western"

5
25/03/2016

I've stayed at a few best westerns before, but this one is easily the best of the ones I've been to. I booked through a third party site and was surprised to find out we got a room with a king size bed, which is actually comfortable. There's even a mini fridge and microwave in the room. It's very modern but is still warm and welcoming. The complimentary breakfast was very delicious and there was a wide range of foods to choose from (including freshly made omelettes!). It was easy to find driving here and is close to the airport so it would be easy to go anywhere from here. The staff has also been wonderful, from telling us about everything at the hotel and signing us up for a rewards card quickly to checking on us during breakfast and clearing our plates for us. Also they have good wifi so it would be easy to watch videos or even work in your room.

"Gest Western Premier Freeport"

5
24/03/2016

Trip is a short distance from hotel and very handy for overnight stays. It was relatively quiet, you could barely hear airplanes taking off. A relatively new hotel with exceptional service from all staff from reception, room cleaning, airport shuttle and breakfast service. Room was very spacious with sitting area. Bed was very comfortable and choice of pillows. Good assortment of amenities in the bathroom. Everything spotless. Breakfast was most exceptional. The assortment was awesome - waffles, bacon, eggs, hash browns, omelets on demand, toast, pastries,juices and hot drinks. There is a 24/7 shuttle service which was great as we arrived after 11:00, drivers were helpful and friendly.

"Business tripping"

5
24/03/2016

I adore this hotel. The location is fantastic for those flying or driving into the city. The rooms are spacious and clean. The suites are worth the upgrade. A full breakfast is included! And it is amazing!!! The staff are incredible. I have highly recommended this hotel to my friends, coworkers and family.

"Comfortable stay, fantastic breakfast included!"

5
24/03/2016

Our family of 5 stayed at this hotel for one night on our way home from vacation. We were picked up from the airport by the shuttle without much of a wait. The front desk staff were expecting us and we checked in quickly. We received adjoining rooms on the second floor; the rooms were very clean, comfortable and well appointed. We had the opportunity to visit the pool and found that area to be very clean as well, the waterslide is surprisingly fast! Breakfast was fantastic, we had omelettes and waffles, even bacon! Overall this stay was comfortable and a great value.

"Best Wetern Premeir Freeport"

5
24/03/2016

Every thing in this hotel was top notch. All staff were friendly and volunteering. The breakfast buffet can suit all appetites. Waffles, bacon, sausages, toast, hash browns, muffins, yogurt, pastries juices and hot drinks plus more. Room was very spacious with a sitting area. Being so close to the airport the room was still fairly quiet. Bed was comfortable and choice of pillows was great. Amenities in the washroom were more than adequate. Great shuttle with friendly staff.

"Great pool and breakfast included"

5
20/03/2016

The hotel has no outdoor space, but was well located next to the highway and was ideal for a jumping off point for day-trips to the Rockies. The waterslide and pool were well loved by my children. The included breakfast buffet was great too! Everyone we encountered was friendly and helpful. Great experience!

"Great stay"

5
14/03/2016

This hotel has it all! Great friendly staff, amazing free breakfast, and a restaurant with outstanding food. It is in a great location near both the Calgary Airport as well as the Cross Irons Mall. Very good value for your dollar!! Highly recommended to all!!

"Pre Mexico"

5
14/03/2016

We stay at this hotel when we fly out of Calgary, they are close to the airport, have nice large and clean rooms, a fair rate, good hot breakfast and the shuttle to airport is very good. The hotel staff is very friendly.

"Another Great Stay!"

5
14/03/2016

We won't stay anywhere else when in Calgary. I have yet to stay at hotel that can beat their breakfast. The lounge and restaurant are a great feature and they have the best sweet potato fries I have ever had. It's nice to come down for a drink and watch a sports game. The rooms are super comfortable and quite large.The staff is friendly and accommodating. Our kids love the pool area and fitness room. We will certainly return. Thanks for another great stay.

"Great new hotel"

5
13/03/2016

My husband and I stayed at this hotel last night. Nice, new and clean. Rooms were well appointed with a fridge, coffee pot, microwave, hair dryer and a safe. Bedding and pillows were comfie...the bed however, not so much. The room was very clean. Continental breakfast was set up really well and was amazing. Gal at the front desk when we checked in was professional and very informative. I would definitely stay again, next time though I would ask to not be in the ground floor room that butts up next to the public washroom...the noise from the bathroom was disturbing. Seems like a well managed property.

"Excellent Stay"

5
11/03/2016

We arrived late evening at the Calgary airport on the way to Banff (driving next day). The hotel was excellent! Slept well on great beds - unusual for us on first nights away from home. Breakfast was terrific (including egg white, made-to-order omelette). Netflix on internet worked very well. All staff very helpful. Appreciated BW member gift and note from manager. Excellent - already booked for next stay there. Thanks, all!

"Great Hotel to stay"

5
11/03/2016

Nice, excellence service hotel with reason price. Always stay at Best Western Premier when travel to Calgary for business. so far this Hotel is my best choice. The atmosphere is totally different for similar rating class.

"Great Place"

5
08/03/2016

If you want a very nice hotel, close to the airport without the noise, then this is the place. Great rooms and wonderful staff. The rooms are very nice, some with a fireplace and large walk in shower. You will not want to leave.

"Good value"

5
07/03/2016

Close to airport, but not to close, free parking, good range at breakfast free wifi, easy to find , good bed, large room and bathroom , microwave,fridge, coffee maker, glasses and mugs . Airconditioning was noisy.

"Emergency Lay-over"

5
07/03/2016

We had to stay at the Best Western Premier in Calgary as our flight was cancelled. The hotel is lovely, the staff were great, free breakfast was good and the rooms were large. I would stay here again if need be!

"As always - an excellent wee break!"

5
07/03/2016

We chose this Best Western because we have stayed there before and have always enjoyed our stays - this time was no exception. I was able to connect with the hotel days before to confirm an early check in - as it turned out, we were a bit later than we thought we would be! Having a later check out time was lovely as well, although having to pay $20 per hour after noon is a bit over the top...but being able to splash and soak in the pools made it worthwhile!

"Enjoyable Stay"

4
06/03/2016

Great location, near the airport. We really enjoyed having dinner at the restaurant and unwinding by the bar. Our room was spacious & bathroom was great! We had a small kitchen in our room which was perfect, as I've noticed in a lot of hotels in North America, they don't have microwaves. We requested a high floor with a view and this was done for us at check-in!

"weekend stay"

5
05/03/2016

came to calgary for a family weekend to shop and see banff and some rockies. hotel is in an excellent location near freeway as well as outlet mall. staff is awesome as well as hotel cleanliness. will definately stay here again.

"Good spot - just wash the mugs & glasses before use! "

4
05/03/2016

We've stayed here before and it's our preferred spot in Calgary. I would have given a 5 star rating except when I went to make coffee in the "ultra clean" mugs, I found they were anything but. There was dried on coffee at the bottom of the mugs. As well, the glasses were dirty. These were items that were supposed to have been cleaned prior to our arrival. So, that was quite shocking to find and disappointing to see the neglect on the part of the housekeeping staff. I washed the mugs and glasses in the sink and then we used them. I wasn't about to request new ones as I couldn't be certain those would have been clean either....or at least not to my standard. The pros: The decor in the rooms are lovely as are the toiletries. We were on the 4th floor and found it to be quiet (aside from the planes) and quite comfortable. The beds are great - not too firm and not too soft...just right. It made for a great night's sleep. The bathroom has plenty of room to move about. I only mention it because I was at the Rimrock Resort in Banff just prior and the bathroom was cramped (you had to squeeze in and close the door before getting in the tub). The finishes are lovely too. Also, there's a fridge, microwave, and safe in the room. The wifi connections are good - no issues with speed. The rooms are rather dark even with the lights on but that's probably because of the colour scheme but it helps for a good night's sleep - especially with the blackout drapes. :) There's also a free breakfast in the morning with plenty of choices. As well, there's free parking for guests. We didn't use the swimming pool so I can't review it. If we were to stay for more than one night, I would certainly have the "do not disturb" sign up as I'm not confident in the housekeeping staff. Overall, we had a good stay and would return as it's usually just a stop over during our travels. However, I would clean the dish ware before using it.

"Fine hotel"

4
04/03/2016

third or fourth stay at this property. Large rooms, comfy beds. Lots of variety at comp breakfast. No hook on the back of bathroom door for hanging clothes while showering. Will very likely stay here again when in Calgary.

"Solid and Friendly"

4
03/03/2016

The service has been quick and friendly (check in, airport shuttle, meals). Rooms are spacious (stayed in two queen beds bedroom) and clean, bathroom is clean and well kept. Only to complaints: we stayed on the fourth floor and there was a constant fan niose we could not turn off, was ok as we were tired from our international flight but if you stay longer it gets on your neeves. Second, under the room door is a 3 cm wide gap through which the corridor light reaches into the room, makes it quite hard to sleep and you can here everything outside. Overall a solid and friendly yet convenient experience. We will return.

"Overnight stay"

5
01/03/2016

This was great , clean room. The decor was new in looks. The staff was very accommodating as we had to check in early (skiing injury ) We ate at the restaurant. that night and it was delicious. The breakfast buffet was good. T hey do freshly made omelets as well. Very accessible to the airport

"Review - Best Western Premier Hotel"

3
23/02/2016

Very nice and clean hotel. Breakfast was great. Only issue we had was that staff were not welcoming or very friendly. Staff seemed to push us through too quickly and not interested we had and issue with the room during checkout. Willing to go back in future if the service improves.

"Convenient location"

5
22/02/2016

Conveniently located near the airport, great shuttle service, clean, modern hotel. Nice large rooms with big bathroom. Comfortable beds. Nice bar and restaurant. Will definitely stay here again when traveling.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you very much for your five star review! I am happy that you chose to stay with us and you were able to experience the convenience of our location being close to the airport as well as the great amenities that we could offer like the shuttle service, bar and restaurant. We hope to have you back again in the future.

"Excellent Hotel"

5
22/02/2016

Great location to airport - shuttle service available. Also close to shopping at Cross Iron Mills. Comfortable, quiet, clean rooms. Breakfast is excellent.. Staff very friendly and helpful. You will not be disappointed if you choose this hotel for you Calgary stay.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for your five star rating. I am happy to know that we have not disappointed you in any way and that your stay was an excellent one! We look forward to having you again some time in the future!

"Better than average Airport Hotel"

4
22/02/2016

This hotel has a good location close the airport, with pleasant rooms. Although there was a resturant, and the food was good (with several vegetarian options), it was rather soulless. Since we had to leave before breakfast, we were given a 'breakfast to go' bag which was very helpful. Overall a good place to stay before a flight.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for your feedback. I am happy to know that you find our hotel having pleasant rooms and that our location is conveniently located close to the airport. I am glad that you were able to avail of our “breakfast to go bags” which comes really handy for an early morning flight. We wish to welcome you back in another future stay.

"Nice rooms by the airport"

3
20/02/2016

The rooms are nice.. Probably the plus effect? 2km from airport .. With shuttles. Staff were a bit bored and more likely to be on their phone than helping you. There is a breakfast bag you can order to take before 6am which is OK but we found at 5:45 you could still grab a coffee and pastry. Seemed good value overall.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
I am happy to know that you liked our rooms and had a good breakfast. I apologize about the staff being on phone and I have addressed this issue and reiterated that mobile phones are not allowed during work hours - it is an ongoing battle to ensure personal technology is only used during staff's break. Thank you for bringing this to my attention and I appreciate your time in writing a review about us. We look forward to welcoming you back in the future.

"Modern, Clean, Friends, Great Breakfast"

5
17/02/2016

Booked a team into this hotel for a tournament in Northeast Calgary. The location is good because it's extremely close to the Deerfoot & Stony Trail therefore easily accessible. The group booking process was painless and the staff were all friendly and accommodating. Loved the modern, spacious rooms. The breakfast buffet with omelet bar was good although at times they could have used a few more 'hands on deck' to accommodate the rush of guests eager to eat and run. I was happily surprised the near proximity of the airport wasn't an issue and I never heard the aircraft throughout the night. The only small downfall to this location is the lack of restaurants/convenience stores in near proximity. We will be staying here again and have already recommended this location to others.

"Superb stay - great in every respect....."

5
16/02/2016

We stayed following an inbound flight from the UK before driving up to Banff - we were really impressed in all aspects.... Booked through Expedia and had a great rate for a twin double bedded room for the three of us. The hotel was modern, close to the airport, lovely and clean throughout with large oversized rooms. The staff were superbly friendly and did everything they could to make your stay a great one... Bar was nice, menu was good for food, breakfast was superb- plus there were a few other places to eat nearby - although you would need a car or taxi as nothing was in walking distance. We would almost certainly stay again...

"Hotel"

5
16/02/2016

Helpful professional staff. The room was clean. Love to have a bathtub! Location close to the airport. The free breakfast provided a wide variety of foods and an omelette bar! Could use some plain yogurt . Could use a second light in the bathroom separate sink and tub lighting. Te internet worked well.

"Great stay"

5
16/02/2016

Was a great place to stay! Stayed for a layover for a trip to Cancun. Close to the airport. I stayed here with best western points, so was free then got my room upgraded to one with a couch area with a fireplace because I am a platinum member. Have been one for years stayed at many different BW's never been upgraded! The lounge had great food. And the free breakfast was great. Will and have recommended this place already!

"Stop Over"

4
15/02/2016

Thank you for such a great stay. We had to stay in Calgary for a flight cancellation. We were picked up by the shuttle and brought to the Best Western that was just a 5 minute drive. The driver was very informative in giving us a synopsis of the services available including time slots. The staff, service, room and restaurant was exceptional. The shuttle service was on time, clean and the driver was very courteous.

"Very happy with the experience"

5
14/02/2016

One night stop before flying to Perth. Exceeded our expectations as we did not think the hotels location would mean that it wa so neat and tidy. Had a good rest before our trip and the airport was so close.

"A gem"

5
13/02/2016

I wish I could say this place was awful to keep all all others away and keep for myself! Alas I can't. We stayed for two nights in February of 2016. All of the staff were of good service. The rooms were comfortable. The included breakfast is the best we have encountered in our travels. The only caution I would offer is room 301 (see picture) and likely 201 below. The windows open up to look at the waterslide enclosure, so there is no view. People don't stay here for the view in any case as it is set in an industrial area, surrounded by big box businesses to the south and a car dealer and lot to the north. The hotel sits on the north-east corner of Calgary so access to everywhere is straighforward. Though the airport is close there was no noise. The interior is wonderfully done for this class of hotel. There is a small pool, hot tub and waterslide available, but we did not partake. There is also a laundry room available. The breakfast is outstanding and includes omelette, bacon sausage as well as all the other usual items. Highly recommend this hotel.

"Great place to stay and eat"

5
10/02/2016

Just checked into our room here, and had an incredible meal in their Liberty lounge! The food was delicious, and I've never been served food that was so perfectly hot! Service was great too. And our room is very comfortable and clean. Very impressed.

"Great Service Close to the Airport"

4
07/02/2016

We booked a room here as we had a long layover to and from Hawaii. The hotel is close to the airport and has a 24 hour free shuttle. Checkin was quick and easy and staff at the desk were very friendly. Breakfast is included with the price of the room. (Our flight out the next morning was to be very early so they were going to do a breakfast in a box for us. Our flight was changed so we were able to enjoy the regular breakfast that they offer.) They have lots of variety and an omelette station where you can get one made to order as well as the typical scrambled eggs, bacon, waffle station, etc. On our second stay, the staff at the breakfast were supper accommodating to us. We had thought the breakfast time was later than it was so we were a 1/2 hour after it was to be finished. Most things had been put away but the staff set a table for us. There were still some hot foods left, so we were able to have bacon and eggs. They got a toaster back out for us and got us what we wanted to drink as well as some fresh fruit all with a big smile. Rooms are a nice size and clean. Bathroom was spotless. Shuttle drivers super friendly and courteous. Rooms all have a microwave, sink and fridge. Would we stay here again? For sure.

"Good stay & great hamburgers!"

4
06/02/2016

Just a quick note about my Feb. 2016 stay at the Best Western Freeport: I have stayed here several times over the past 2 years and like it very much. Good value, friendly staff, clean & quiet (normally) and last week in their restaurant I had one of the best hamburgers I can remember.

"a great new Best Western Hotel near the Calgary airport"

5
05/02/2016

We were not aware of this new Best Western Hotel and found it just opened and was on line. Great new building. Lovely fresh new decor, close to the airport close to a great italian restaurant and close to the park 2 go secure airport car park and shuttle. Loads of parking at this hotel and great lighting.. very well done .

"Excellent hotel"

5
31/01/2016

Stayed in this hotel end of January, we were very impressed with the comfort of this hotel, and exceptional service. They provide a great breakfast and very efficient staff. Would definitely recommend this hotel.

"close to airport with shuttle"

5
30/01/2016

very nice hotel, friendly staff. the hamburgers were the best I've had in a long time very tasty. the rooms are clean and well stocked. they have an amazing breakfast buffet included. we were flying out early before the dining room opened and they wanted to know if we would like to have a box breakfast. they also have a shuttle service to airport .

"Excellent continental breakfast, very helpful staff "

5
29/01/2016

Right by airport, great staff. Although this hotel usually serves more singles/business folks, they had all we needed to travel with our toddler too (high chair, crib, etc) and were very accommodating with any special requests. And a special thank you to Helen, the breakfast supervisor for making our son so welcome :) The omelette station and waffle makers at the included breakfast were fantastic, too.

"Great quality and service"

5
21/01/2016

We stay here at least twice a year on our way to a sunny destination. Hotel room is beautiful, breakfast is excellent and shuttle service efficient. Every single person at this hotel is friendly and extremely helpful. Wish this hotel was in downtown Calgary.

"Fabulous service, close to airport, quiet!"

5
18/01/2016

This is a great place to stay if you are on the north side of the city or on a quick layover. The staff is fantastic, the rooms are great, very comfortable beds, and a fantastic morning breakfast with almost anything you could want.

"Great Hotel and Service at a great Value"

5
16/01/2016

I have Stayed here twice now, the first was an overnight business trip and the second was a park and fly package. I found the rooms nice, good sized, tastefully decorated and clean. Loved that I was able to use the Business Center and was able to do last minute printing without any additional charge. The internet was fast and dependable. The real treat is the hot breakfast in the morning with everything from waffles, eggs and Sausage along with various fruits, yogurts, cereals etc. Was quite impressed. The park and fly package on the 2nd trip was also a great value. The parking was about the same price as some of the long term lots but enjoyed being picked up in the lobby and delivered right to the airlines door. I find this Hotel is top notch and great bang for the buck.

"Best Best Western"

5
10/01/2016

When looking for an Airport Hotel in Calgary look no further than this fantastic property. Convenient location, and full service hotel with an omelette station in the complimentary breakfast made me feel like my holiday began the day I arrived there.

"Very Nice Hotel in NE Calgary at a Reasonable Price!!"

5
09/01/2016

We stayed for 3 nights at this hotel on a recent trip to Calgary and were very impressed. Located by the airport, this hotel is clean, staff were very friendly and helpful, beds were comfortable and overall experience was excellent. Free breakfast includes an 'omelette bar' where they make you a fresh omelette with whatever fillings you want!! Would definitely stay here again.

"Had trouble getting to sleep"

3
07/01/2016

The service is great but you may have trouble getting to sleep due to the fact that this hotel seems to be under the flight path of planes taking off. I had trouble getting to sleep all 3 nights I stayed at this hotel

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
I am sorry to hear about your trouble getting to sleep due to airplane noise - we don't receive this comment very often and if you do return to stay with us I would suggest requesting a room on the North side of the building on the 2nd or 3rd floor. I am glad that you experienced great service from our hotel and thank you very much for taking time to write your review about your recent stay. Have a great day.

"Hotel"

4
06/01/2016

This is a great hotel to stay at when flying out of Calgary International Airport. Close to airport and has a free shuttle with friendly drivers. You can also leave your car at this hotel free for one week with stay and pay for any additional time. Free hot breakfast and comfy beds.

"Our #1 Choice"

5
02/01/2016

We have stayed at this hotel multiple times and have loved it. The rooms as clean and fresh. The front desk is always helpful. We usually stay here because of the close proximity to the airport, very easy access to the park and jet!

"Best of Best Western"

5
22/12/2015

Everything here is what you could want in a airport hotel. Good food, amenities, complimentary breakfast and quick check in/out. Nice to come back to and leave from. So far above the Best Western Airport Inn that you might find it difficult to believe they are both Best Western Hotels.

"Great place to stay"

5
18/12/2015

Here for a few days of work. Very clean. Great staff. With my rewards points, I was able to upgrade to a King suite. Very nice. The food in the restaurant was great. No need to go out to eat. The selection was great.

"Super"

5
15/12/2015

We only stayed one night waiting for our connection flight to Vancouver. It was great, The hotel is beautiful and clean. Lovely rooms. Indoor pool and gym. Really woth staying there. Would recommend it .

"Very Good Value!"

4
13/12/2015

Great value in this clean, great access hotel. Room was tidy, everything worked well. The bed was comfortable and clean. The omelette, sausages and waffle breakfast was fantastic. Did not get the cooks name but she was very friendly and seemed like she really enjoyed her job. Refreshing!

"Beautiful Hotel"

5
13/12/2015

We always enjoy staying at this hotel before our flight out. The rooms are very comfy and the pool is refreshing. The free shuttle to the airport is greatly appreciated. We have yet to try the breakfast buffet because our flights always leave early but the hotel offers a boxed breakfast.

"Hotel stay"

5
08/12/2015

This hotel gave excellent service and quality. The desk clerks made us feel welcome.They and the shuttle driver were more than willing to help us in any way they could. The hotel offered services not usually given at a hotel. We definitely will be back here again

"Great Hotel"

5
06/12/2015

great shuttle servicet o and from the airport to the hotel -very friendly staff - beautiful modern and clean hotel located close to the airport - excellent breakfast in a large room not cramped & small like most hotels.

"Gret Hotel"

5
03/12/2015

Definitely one of the best BW hotels in Canada and definitely the best in Western Canada. Clean, Quiet, In order, helpful staff and management. It is on the far north end of the city but very close to the airport. Easy to travel south or north.

"Excellent hotel"

5
01/12/2015

A wonderful, top of the line hotel! Enjoyed our visit! This hotel certainly lives up to the Best Western name! Although we were there on a business trip, we turned it into a family getaway that everyone enjoyed, including the use of the pool, water slide and hot tub, and especially an incredible breakfast! The staff were all super friendly!

"Easy access, great look, helpful staff"

4
30/11/2015

Rooms were a nice size, beds comfy, breakfast included and really good. Lobby is really nicely done and welcoming. The pool is a good size with a waterslide. Staff was helpful and friendly. Great Value

"Excellent service"

5
29/11/2015

We did not book the shuttle service early enough and the time we needed was already booked. But instead of having to take a taxi one of the reception staff drove us to the airport in another Best Western vehicle

"Beautiful new Hotel with Excellent Service"

5
26/11/2015

We arrived late evening for check in as we flew out early the next morning. Reservation was still available for us. The front desk was very helpful with booking our transportation to air port (free of charge). They also booked a night stay upon our return as it was after midnight when we flew in. The vehicle was parked in an area for short stays (again no charge). The rooms were very modern, clean, wifi available. Beds were comfortable with crisp new linens.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Sheri thank you for taking the time to post a review about your visit and giving us a 5 star review. Our sleep and fly package includes 7 nights of extended stay parking and is very affordable and convenient for pre and post vacation stays. We look forward to your vacation and visit!

"Holiday"

5
25/11/2015

Very excellent service right from check in to picking up car after return from Bahamas new hotel nice rooms. Pub is good food a little pricey. $16 for burger and fries excellent burger though. The cost included 10 days parking while on holidays with stay and park package

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for including us in your vacation plans and booking our sleep, park and fly package. I am glad that you experienced excellent service from the beginning of your stay to the end. We appreciate your five star review and look forward to welcoming again in the future.

"great place, clean and nice rooms"

5
24/11/2015

stayed here pre and post holiday , near airport and was able to leave vehicle parked here, just remember to prebook the parking , free shuttle service to airport and back, rooms very modern clean and best of all super comfortable beds, also driving distance (meaning a few minutes) to the big outlet mall

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Brenda, thank you for taking the time to post your comments and give us a five star review. Yes it is true that it is advisable to pre-book parking as we have limited space and it gets really full especially during the winter season when everyone wants to travel to somewhere warm. I'm so pleased to hear that you had a great stay and we look forward to your future stay.

"Novice Hockey Tournament "

5
23/11/2015

We were very impressed with Best Western Premier Freeport Inn & Suites. Excellent value! Room was very nice and modern. The kids loved the pool. It was a decent size, had a slide and a hot tub. We also had a complimentary breakfast every morning. Omelette station, waffles, toast, eggs, pastries cereal, fruit and yogurt - something for everybody. Not having to pay for breakfast saved us a lot of money. Friendly staff, great with the kids and always willing to help out. It's also close to the airport. Being on the north side of Calgary, it also allows you to get in an out of Calgary with ease. We were playing hockey in Airdrie (12 minute drive to the arenas). I definitely recommend this hotel to others. Very pleased!!! Jeff H. ~ Sherwood Park, Alberta

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you Jeff for giving us a five star rating and for your impressive words about our hotel. I am happy to know that your kids loved the pool and you all enjoy the complimentary breakfast. Thank you for mentioning my staff for being consistently friendly to all guests particularly with kids - I am very proud of our team. I appreciate you recommending us to others and we look forward to welcoming you again in the future.

"Almost great"

4
22/11/2015

We enjoyed a two night stay in November and enjoyed ourselves. Let me say first I'm not sure if we ever received a room beside the elevator before but it proved to be interesting. The good - service was excellent all around the hotel, we were allowed to check in early, upgraded as Best Western Rewards members, and received a nice King Suite. Well appointed room, everything we need. This might be the first room I've ever been in with true HD television and free movie channels, that was nice after two tiring days walking around and enjoying the city. Oh, and little to no airport noise, nice too. The made to order omelette for breakie was wonderful, great selection of food, great free breakfast. The so-so - The pool was quite cold, couldn't stay in very long, and the water slide is a touch fast, not to mention a slight chance of going into the wall after you come out. Not much, but enough to stop me going down it after just 2 tries. We also noticed that as a fairly new hotel just the beginning signs of wear and tear in the room. Not bad at all, just noticeable. The bad - Now we realize the hotel can't control guests, but for a Best Western Premier to have such noise around us was surprising. Kids running around in the room above us. Kids loud at 3:30 and 6:30 am in the room beside us, we asked and discovered they were checking out so we let it be. Next night loud music in the same room late at night. We called down, something must have been done as the noise stopped a little while later. Again, the hotel can't control guests, but as a newer hotel surely you can control noise suppression between rooms, there didn't seem to be much, and the chief reason my rating went from 5 to 4 stars. Also minimal elevator noise, and given our location, some hall noise as well. These are uncontrollable things, we had bad luck with people around us, those are the breaks. It'll be better next time I'm sure. We would definitely return. This experience won't dampen our enthusiasm for the Best Western brand, we've always been treated well, and while we don't always stay in one, we do give them a running head start when choosing. Thanx again for an enjoyable visit.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you very much for your detailed review. I am happy to know that you had an enjoyable stay despite having guests around you that are noisy. I definitely agree that you will have a better stay next time and I will be very happy to welcome you back and rest assured that you will get the same premier treatment from my staff. I appreciate you telling us about the pool and I have discussed this with my maintenance team to always check the water having the right temperature that is conducive for everybody. I am very glad to know that you remain enthusiastic in considering to come back to our property.

"What a Great Suprise!"

5
07/11/2015

We were in town overnight buying a vehicle, and found the closest place to our destination. This is now our favorite hotel in Calgary. I could find minor faults if I really tried, but overall this place was awesome. Friendly and helpful staff, a full compliment of services, a great place to eat, and the room was was excellent. Thanks for everything, we will be back, again and again!

"Best Western Premier Calgary Airport"

5
27/10/2015

First class experience from beginning to end - from check in to check out, we had no issues and everything met or exceeded our expectations - this is an excellent hotel and though next to the airport, noise was never a factor- a 5 minute drive to the airport makes it very convenient

"Best Place to Stay Near Airport"

5
26/10/2015

Great 24-hour shuttle, comfortable beds and pillows, good breakfast, and if your flight is extremely early you are provided with a basic box breakfast to go, good service and polite staff. Good restaurant on-site.Great ool and water-slide.

"Excellent!!"

5
21/10/2015

Clean Comfortable Room. One night stay as we had a stop over flight in Calgary on-route to Cancun. Made use of the complimentary shuttle service from the airport. They also offered us a breakfast bag to go as our flight was before the complimentary breakfast opened in the am. Very Nice Hotel

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you Stephanie for your five star review. I'm so pleased that you chose our hotel to be your accommodation for the stop over before flying out to Cancun. I know that most Mexico flights leave early in the morning and our complimentary shuttle service is very convenient and and quick, just 7 min., to the airport. Also, it is good to know that you got to take a breakfast box to go with you, something made special for our guests like you who depart before our breakfast is open. We look forward to welcoming you again in the future.

"The Best Choice for Business or Personal"

5
21/10/2015

I have stayed here several times for business and while on holiday. This is a very nice hotel that offers all the ammenities one would need. The full hot breakfast with the omelet bar is most excellent. The beds are extremely comfortable and this is very important in my travels. The pool and hot tub are very relaxing. The staff from check in to check out are very friendly and helpful. The restaurant provides a very nice menu from 4:00pm on. All in all this is my first choice whil in Calgary.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Jamie, we truly appreciate that you have chosen us to be your first choice hotel while in Calgary and thank you very much for your five star rating! It is so nice to hear that you have visited our hotel for both business and pleasure and we met your needs for each experience. Thank you for recognizing the efforts of my staff and we look forward to welcoming you back again.

"Great staff and great breakfast"

5
19/10/2015

Staff were very helpful and friendly, breakfast items were plentiful and good, was great not having to worry about breakfast, food in the restaurant was very good. Water slide was a blast, hot tub was great.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you for taking the time to post your five star review and comments. It is wonderful to know that you had a great experience at our restaurant particularly the breakfast. Thank you for appreciating the helpfulness and friendliness of my staff - I have a fantastic team! We look forward to welcoming you again in the future.

"Awesome Hotel. Awesome Service"

5
17/10/2015

The title says it all. They had an accessible room for my parents. The facilities were fantastic and the food & service was impeccable. We stayed last year at the Hampton and decided to try the Freeport Inn instead. We were not disappointed.

"Yet another Great Best Western Hotel"

5
16/10/2015

Good Brand. Reasonable prices and fairly consistent. This was one of the better ones with a very welcome reception and layout. The room was clean, with a comfortable bed. I was able to get a late checkout for my late afternoon flight and all in all was very pleased to have chosen the Best Western for my stay at the end of my Alberta trip. I have no hesitation in recommending the Best Western chain.

"Convenient Location"

5
14/10/2015

I spent 2 nights at the Best Western Premier Freeport Inn & Suites last week for business purposes. It was conveniently located off of the QEII highway near the airport and was easy to access. The front desk staff was very friendly and greeted me by name upon check in. When I made my online reservation, I had asked for a room on a higher floor away from the elevator (for a more quiet area) and got exactly what I had requested! I stayed in room 429, a king room with a mini kitchen. It was quiet and I didn't hear any hallway nor airplane noise. The room was spacious and clean. My only complaint would be about the shower and a dark mildew stain in the corner of the shower. I wouldn't expect to see this in such a new property. The breakfast selection was good with a variety of hot and cold items available. The best was the made to order omelette station! The breakfast area wasn't very busy when I ate and I didn't have to wait very long for an omelette. The gym had a few treadmills, elliptical trainers and an area for free weights. It was a little warm, but I'm sure the thermostat could have been adjusted to correct this. There was a large laundry facility across from the gym, which I didn't use, but would be convenient for a long term stay. Check out was very quick and easy. Again, the staff were quite friendly and helpful. I had left my gloves on the counter the night before and thought that they were in my vehicle. When I returned to the front desk and asked if they could keep an eye out for them, one of the employees went to the back (lost and found I presume) and retrieved my gloves! I would stay at this hotel again and recommend it to others.

"Recommend to anyone looking for a good night sleep"

5
13/10/2015

Excellent staff, very clean, quick check in/out..no issues with parking a mile away, good comfy bed, soft pillows. will be staying there again and highly recommend to anyone, looking for a good nights sleep at a reasonable price.

"Great Stay"

5
13/10/2015

Top hotel near the airport, with exceptional staff, clean rooms, outstanding breakfast and reasonably priced for Calgary. The free breakfast was the best we have ever seen. They even had an omelet station and waffle iron that included all the toppings. Even with the hotel at full capacity they never ran out of food. The staff are so friendly and always smiling. We will be back here again for our next visit.

"I only stay in this Hotel when visiting Calgary"

5
13/10/2015

Very spacious rooms, always hot water, very clean, friendly staff. Good breakfast with a lot of variety both hot and cold dishes for all ages. Quiet halls. Hot tub has a nice comfortable temperature. Highly recommended.

"Daughters Wedding"

5
12/10/2015

I had a great time in Calgary for the four days i was there,the hotel staff was very friendly and helpful,the food was excellent at restaurant and the room was very clean,quiet and comfortable.I will stay there for sure on my next visit.

"Helpful staff, comfy beds, omelettes to order - we'd stay again"

4
11/10/2015

Good for airport connections - hotel shuttle was easy. Fresh made to order omelettes were a great addition - too bad this service isn't offered more in all hotels w/ hot breakfasts! The staff were helpful - it's obvious they take pride in this Best Western property to keep it looking new. It's not the greatest location being north of the airport & the room view was to an auto dealer parking lot but is great for airport layovers.

"Comfort, convenience, and service at a good price"

5
09/10/2015

Great stopover after a long flight on the way to the Canadian national parks,mHeritage Park and the sights around and near Calgary. Comfortable and quiet rooms, good customer service with a fantastic breakfast as a bonus.

"Another Great Stay!"

5
04/10/2015

We stayed here the night before our flight to Mexico. Great room, comfy beds and excellent service in the restaurant downstairs. Our server was very attentive and made excellent recommendations. The Thai salad was amazing ! The gym was well equipped and lots of free weights and equipment. We will definitely be back !

"Clean and New"

4
04/10/2015

I have stayed at other hotels in the NW of Calgary. This one is a little farther out than I like, but I would stay there again for easy access via Deerfoot to the NW. Exiting the hotel requires a right turn leading to a dead end and then a u-turn on gravel that was really rutted ant pitted. Something needs to be done about that, other than the makeshift asphalt ramp over the median that I assume their shuttles use. The hotel seems really new (or really well maintained). The king suite was lovely, with a three sided fireplace. I found the room hot on a cold night, so I didn't use the fireplace. The air conditioner was running when I got there, and it was a little noisy. Other than that, the place was great. The fitness room is well appointed. The pool and hot tub are fun for families. The breakfast is fantastic, with made-to-order omelettes. The staff was helpful. Our room was clean and spacious.

"Always Consistently Excellent"

5
02/10/2015

I stay in this hotel almost every time I am in Calgary and find it always what I expect and need. The staff is professional and cordial. The breakfast is exceptional, with many varieties of food. When I need the airport shuttle it always functions well.

"Excellent Stay"

5
01/10/2015

Nice hotel, friendly staff with an better than usual complimentary breakfast included with stay. Made to order omelet station was nice plus fresh berries and waffles. Even though close to airport did not hear any noise.

"Great Customer Service"

5
30/09/2015

This hotel was exceptional. Front desk staff were so very helpful when we checked in On Thursday, Sept. 24. We were three couples checking in after traveling all day from Jasper and the two ladies that checked us in were delightful. They gave us much appreciated goodie bags, too. The rooms were lovely, we ate a very late dinner in the lounge which was delicious. We had gone to the Illuminasia show at the Calgary zoo, which the same two ladies, Peache and her coworker (unfortunately, cannot remember her name), had gotten us tix for and gave directions as well. And, then we were pleasantly surprised with our omelets to order breakfast the next morning before our flight back to USA. We were all very impressed with this hotel.

Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review
Thank you very much Lorraine for taking time to write a five star review about our hotel. I am happy to know that you had an exceptional customer service experience particularly from my front desk staff. I informed Peachie and Jhanvi about your great review and they are very happy to know that they made your stay delightful. We recognize and make our Best Western Rewards Members special by providing a goodie bag a simple token of appreciation for your loyalty. Thank you for your feedback about the delicious dinner as well as breakfast. We hope to welcome you again in the future when you come back to Calgary.