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Best Western Plus Hotel Stadtpalais, Braunschweig

4.0/5  - basé sur 103 notations.
Hinter Liebfrauen 1a, 38100, Braunschweig, Germany - See map

The unique first class Best Western Plus® Hotel StadtPalais is a beautifully restored historic building located in the center of Braunschweig. It is close to the pedestrian area with shopping center, museums and all worth seeing sights. The Best Western Plus® Hotel StadtPalais offers a quiet atmosphere and elegant generous rooms which feature cable television, telephone with dataports, hair dryer and non-smoking rooms are available. The hotel offers a full breakfast buffet and guest laundry. Enjoy your stay.

Best Western Plus

Hotel Stadtpalais

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Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Sauna
    Sauna
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2016
based on 100 guest reviews
NOTE ISSUED
Excellent
33
Very Good
41
Average
16
Poor
6
Terrible
4
REFER TO NOTICE
Business Business
36
Couples Couples
33
Family Family
12
Friends getaway Friends getaway
8
Solo travel Solo travel
10
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"central. but this is all"

3
12/07/2018

I stayed 2 months here with work. The rooms are a bit small for a 4 stars hotel and are not good isolated. You can simply hear everything in the hallway or the other people from other rooms speaking on their phone... I, by myself was also denounced that i listen music to loud... and i was listening Bob Marley at my laptop volume 20%.... They called me from reception and even came at my door to tell me to switch off the music. Besides the fact that this hotel is central, in my opinion it is simply a maximum 2,5-3 stars hotel. Not at all 4 as they write on towels and so on... The shower cabin is not good isolated and water gets everywhere even with doors closed. The internet connection is very slow (but i had worse, in other hotels in Braunschweig, so i think it is a general thing in Deutschland). The receptionists are almost all the same (example of good one is the man african-american - no i am not racist and I personally pay all the respect to him. he washes all the clothes and works a lot on all the shifts.). Everybody else are not so ok. Especially the blonde skinny lady with long nails and Botox and so on. The barbie does nothing all the time, on her shift she even disappears from reception from time to time for a long time... aaand lost a train connection to airport because of her (she put me to wait until she receives a mail from my company despite the fact that all the booking details were already confirmed and also the payment details....) The breakfast is ok. Just ok. not a huge variety. after a few days you get used to it and dislike it. But the ladies which serve you are very very kind and provide one of the best service here around. The hotel is central. But does not worth half the price you pay for one room.

"Old Fashion. The Bible?!"

2
27/03/2018

A little bit stuck in the 80s (fornitures, moquette, hallways etc) First of all we found a copy of the BIBLE next to the bed.. and guys: we are in 2018. Really? Our floor/room had a really strong smell of smoke and that's not good in 2018. The staff was really kind. Breakfast was okay, nothing special: I'd suggest to improve the salty-part serving good ham, good cheese and not the super market-version.

"Perfect location in center of town"

4
18/03/2018

Stayed one night for a short weekendbreak. Citycenter is within 5 minute walk, as most touristlocations, and tramstation is accros the street. There is free parking but places are restricted. Staff was friendly and efficiënt. Room was spacious and with everything you need, including coffee and tea, but no fridge. Had the room accros the stairs, so in the evening you might hear a guest arrive but at night its quiet; slept perfectly. Also the street outside is quiet. Bathroom was ok, but could use a little upgrading. Space was perfect. Free WiFi thru the whole building was stable and fast. The rewardsmember give aways were highly appriciated. The breakfastbuffet in the morning was perfect with lots of different options, there is something for everyone. The offerde fish-items reminded me of the noerwegian breakfastbuffets and were very tasty. For a visit to Braunschweig, business or vacation, I would surely recommend this hotel

"It might be better at a cheaper price"

3
15/11/2017

We stayed there during AgriTechnica, a huge tradeshow in Hannover. The room prices in yhe whole region goes way up ay that time. We paid 190€ per night. It should be 70-80€ compared to our hotels elsewhere in Germany. Room was clean. Parking was free. Breakfast was included and ok - except for all the fruitflies. It was simple to get to the train station -10 minute 2.50 euro tram ride.

"No wifi, no gym"

1
10/06/2017

I stayed for 5 days. The 'free' wifi was completely down the first two days. The rest of the days it was on on and off. Gym was out-of-order. How can a gym be out-of-order??? Front door needed maitenance. Staff needed to open the door manually. Breakfast: ok, but they missed the concept of cold drinks. The juice was 22 degrees (celcius). Bacon was boiled instead of fried. The room was nice. Strange sounds from the AC though. Conclusion: Book another hotel.

, Inhaber at Best Western Plus Hotel Stadtpalais, responded to this review
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Leider sehen Sie uns hier etwas Verwundert, da weder unser WLAN down war (Wir haben hierzu extra noch einmal heute Morgen mit unserem Anbieter gesprochen, der uns nach Prüfung bestätigt hat, das es KEINERLEI Ausfälle in unserem WLAN Netzwerk gab), noch war unsere Eingangstür defekt (Manuell könnten unsere Mitarbeiter eine 3x5m große Tür auch nicht öffnen) Zudem haben wir kein Gym im Haus, welches somit auch nicht out of order sein konnte. Wir arbeiten hier mit einer externen Fitness-Kette zusammen, wo unsere Gäste kostenfrei 7 Tage die Woche trainieren können. Auch hier haben wir uns erkundigt und das Studio war zu keiner Zeit geschlossen. Eventuell liegt hier eine Verwechslung der Hotels vor? In Braunschweig gibt es ja mittlerweile 4 Best Western Häuser. Wir würden uns freuen Sie bei uns begrüßen zu dürfen um Sie von uns überzeugen zu können. Sollten Sie Fragen haben, so stehe ich Ihnen jederzeit gerne zur Verfügung. Mit allerBESTen Grüßen Wieslaw Puzia Inhaber / Direktor Best Western Plus Hotel StadtPalais

"Very Friendly Staff, Good Location"

4
19/03/2017

My friend and I stayed only 1 night in this hotel, but it was very enjoyable. We arrived at night and the hotel is on a corner.The office attendant came out and parked the car for us! The beer was good and the bar was full of friendly people. The room was dated, but clean, and the next morning breakfast was good.

"Confortable Hotel in central Braunschweig"

4
18/10/2016

In the centre of Braunschweig, 5 min walk from the old city, Stadtpalais hotel is a cosy and convenient place to stay. Rooms are large and well furnished, hotel has a parking, breakfast is generous (buffet style) and excellent quality. The only weak point is the poor wifi option proposed by the hotel, with ridiculous slow speed that with end-up with your patience. All in all, a recommendable hotel. Staff friendly too.

"Nice upgrade for Diamond Member!"

5
27/09/2016

The hotel is very clean and nice. It reminds me of a boutique hotel. We were upgraded to the junior suite, as a diamond member, and the room is lovely! I peeked in a few of the rooms as we walked by and they are also very nice with hardwood floors. Staff is pleasant, free wifi and breakfast. There is a small parking lot, so if you arrive late, you may be out of luck. Highly recommend.

"Great location and breakfast "

4
24/08/2016

It's my first time to stay at this hotel. The location is great for you to go shopping and take tram. The room is comfortable despite of it's a little bit smaller than my expaction. Breakfast is fruitful but it's same everyday.

"Comfortable and quite hotel in a nice building in Braunschweig"

5
23/05/2016

It is a very comfortable, functional and quite hotel in a nice building, well located for visiting the nice and historical city of Braunschweig. Rooms are wide and quite well distributed, with wardrobe, TV, free wifi and table for working. The bath is also wide, complet in dotation and very, very clean. Breakfast buffet is fantastic and again in a wide and open space with natural light and a big selection of meal and newspapers. There is no restaurant inside but near the hotel. Prices are very valuable related to the quality of the hotel. A good choice. I will be back.

"surprise !"

4
17/05/2016

The hotel was very clean, quiet, welcoming staff, good service, comfort beds, very centrally located, with parking, rich breakfast. the room was not too big, but nicely decorated and well equipped. (there was no bath in the bathroom, just a shower) shopping areas nearby, great selection of restaurants around, tourist attraction within walking distance who could ask for more ?

"Very good hotel in Braunschweig"

4
31/03/2016

Good value for your money in high Best Western Hotels level. Clean and good equiped room. Rich and nice breakfast. Professional staff everywhere. Hotel is in total centre of Brunschweig. Parking inside possible

"Solid Business hotel"

4
23/11/2015

The Hotel is good Great location in the middle of the city Check in was fast, people were friendly Rooms are good Bar was deserted Breakfast ok, solid German style Did not check if they had a gym Parking situation is not good, only fee spaces W-Lan is free but not very fast Not cheap but ok rates All in all a good alternative to the overpriced hotels in Wolfsburg

"Well located, nice rooms"

4
27/09/2015

Stayed for one night only, got a nice room, breakfast was great as well. The location is great ... all within walking distance. Only that the service at late hours even to get a beer can be improved ... tap beer doesn't really work ... receiving your change tricky as they don't have change. Any other than that ... decent place to stay.

"Average Hotel, unhelpful parking"

3
30/06/2015

Central, old but clean and tidy One space left in car park, which was tricky to access and needed keys left at reception. informed that it was to be kept free for emergency only to discover another car parked there when I returned from the local park house.

"B/W Hotel Stadtpalais, Braunschweig/Brunswick"

5
22/06/2015

Great accommodations; clean, comfortable room. Great location in heart of Braunschweig/Brunswick, Lower Saxony, Germany. Friendly, helpful staff. Very nice breakfast. I would highly recommend this hotel for business or pleasure.

"Not what was expected"

3
17/06/2014

Staff at reception quite useless. The morning receptionist speaks english, but doesn't want to help... the afternoon one wants to help, but only speaks german... After a full week there we were treated like strangers... Staff at breakfast service quit better, and smiling... Despite booking 6 week before arrival, we were given a second class room, ground floor on busdy street, and smelling bad. As we have a baby, we just refused it and we were 'upgraded' to the second floor, in a room without real window... Service is almost non-existant: no minibar, nothing but toweels and cheap liquid soap in the bathroom... coffe, tea, iron and iron board, cooton tiges, facial tissues, soap, available at the reception, if you are lucky... How can an hotel pretend to be a four star hotel without staff.service? This been said, the location is very good and the outdoor parking seems to be safe.

"Beautiful hotel with horrible smokersroom"

1
29/04/2014

The hotel is located near the shopping centre and in the middle of the city. Perfect location. It looks good with nice furniture in the lobby. The rooms are not really big, but ok. Unfortunately as soon as you enter the room, you are overwhelmed with a sigarette smell. I have been a smoker for many years and quit for 2 years now, but it really stinked! Of course I asked for a upgrade, that was possible for €180,-. A bit overpriced! As soon as I start threatening with leaving my room to a different hotel, the clerk noticed I was serious. He tried a little bit harder, but did not find me another room. If I'd left, I still have to pay 90% of the room. The breakfast was very good. Parking was a disaster, I had to park my car in a garage 10 minutes away by feet from the hotel. I always arrive late. Conclusion: Nice hotel, horrible smell in the room, moderate service.