Best Western Plus Executive Residency Baytown

When I arrived, hotel was closed due to fire. Customer service would not help me find another place to stay stating that I would have to call back the next day because customer relations was closed for the day.

The bed linens had not been changed from the prior guest. There was hair in them and the sheets were wrinkled where others had slept. The shower had been wiped down but had a large amount of hair left in it. There was not a hairdryer in the room. The night worker told me they didn't have hair dryers. The attendant the next day found one for me.

It was a unreserved stay driving home from Houston, It was a beautiful Hotel at a very reasonable price. Everything as clean, working, and met expectations. Breakfast was a typical hotel breakfast. Room was very tastefully decorated.

We stayed one night at this hotel. The staff was friendly. Unfortunately the room was dirty. There was a lot of hair lying on the floor. the carpet was dirty and the furniture was old. The breakfast was very limited. I would not stay at this hotel again, there are better options in the area for a better value for money!

Stayed here while visiting family, and I must say that I am impressed. Checked in late friday night and off to the room, I was. King size bed , very comfortable, with everything you need to cook in, if you want to. Large tv with a decent selection of channels, pool a little too small but that's ok. Internet worked good from the room. Room and lobby both smelled fresh and clean, and no trash to be found anywhere. Bathroom had bright lights, and fan. Definitely worth a try.