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A Memorable Hotel Experience
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Amazing stay! The hotel was clean, comfortable, and beautifully maintained. The staff was friendly, attentive, and went above and beyond to make sure everything was perfect. The room was spacious, quiet, and had everything I needed for a relaxing visit. I truly enjoyed my time here and would highly recommend this hotel to anyone looking for excellent service and a great overall experience. I can't wait to return!
The hotel as whole was very clean and the staff was friendly and very interactive. I highly recommend this hotel and will be coming back here.
When I arrived, hotel was closed due to fire. Customer service would not help me find another place to stay stating that I would have to call back the next day because customer relations was closed for the day.
Dear Guest, It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.
The bed linens had not been changed from the prior guest. There was hair in them and the sheets were wrinkled where others had slept. The shower had been wiped down but had a large amount of hair left in it. There was not a hairdryer in the room. The night worker told me they didn't have hair dryers. The attendant the next day found one for me.
Dear Guest, We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!
It was a unreserved stay driving home from Houston, It was a beautiful Hotel at a very reasonable price. Everything as clean, working, and met expectations. Breakfast was a typical hotel breakfast. Room was very tastefully decorated.
Dear Guest, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
We stayed one night at this hotel. The staff was friendly. Unfortunately the room was dirty. There was a lot of hair lying on the floor. the carpet was dirty and the furniture was old. The breakfast was very limited. I would not stay at this hotel again, there are better options in the area for a better value for money!
Dear Guest, We are thankful that you have honoured our staff members with praiseworthy words. I would like to apologise for the issue you faced regarding cleanliness during your stay with us. The moment we read our guest's review we pass on the note to the concerned department and starts working on it. Though we follow several procedures for cleanliness we will put extra effort and inspect each area thoroughly.
Stayed here while visiting family, and I must say that I am impressed. Checked in late friday night and off to the room, I was. King size bed , very comfortable, with everything you need to cook in, if you want to. Large tv with a decent selection of channels, pool a little too small but that's ok. Internet worked good from the room. Room and lobby both smelled fresh and clean, and no trash to be found anywhere. Bathroom had bright lights, and fan. Definitely worth a try.
Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We hope your next visit will be even more pleasant than the previous one.
Nous vous répondons sous 48H