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Best Western Plus Kurhotel an der Obermaintherme, Bad Staffelstein

4.5/5  - basé sur 167 notations.
Am Kurpark 7, 96231, Bad Staffelstein, Germany - See map

The KURHOTEL (Health Resort Hotel) is situated in the beautiful landscape of the Upper Main Valley (Obermaintal). It is surrounded by numerous regional landmarks which call for a sight-seeing tour. The spa is right beside the Hotel connected with a skywalk. These are only a couple of the conveniences turning the Kurhotel into a very special place of peace and relaxation. The KURHOTEL owes its name to its proximity to the Upper Main Thermal Spring (Obermaintherme). Nowadays the Kurhotel has come into favour with people of all ages in search of recreation and relaxation. Whether you visit us as a tourist or attend a seminar at our hotel, we will make your stay exciting and unforgettable. 35,000 square meter Wellness – Sauna – Spa – Thermal Bath.

Best Western Plus

Kurhotel an der Obermaintherme

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 165 guest reviews
NOTE ISSUED
Excellent
89
Very Good
61
Average
11
Poor
2
Terrible
2
REFER TO NOTICE
Business Business
57
Couples Couples
75
Family Family
21
Friends getaway Friends getaway
6
Solo travel Solo travel
13
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Overnight stay"

4
06/02/2018

Nice hotel with good staff and room. Swimming pool especially good, but the thermal baths across the walkway are excellent and worth visit. Very good breakfast. Good free wifi and free parking. Quite a lot of business people staying. 5 minutes to the autobahn for easy access.

kurhotel, Guest Relations Manager at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you very much for sharing your impressions! We are happy to know you had a pleasant stay. Did you also have the chance to enjoy a delicious dinner in our regional Bavarian restaurant or the mediterranean "v. Scheffel" gourmet restaurant? We are already looking forward to seeing you again soon! Kind regards from Franconia - Marius Kuttner, Guest Relation Manager

"Wonderful as always"

5
28/01/2018

Stayed here for the 6th time and once again, brilliant. Good service and friendly staff. Good food and plenty of choice. Yeah it's a bit more expensive but totally worth it in my eyes. I will be back there very soon and a lot in 2018.

kurhotel, Guest Relations Manager at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you very much for the fantastic review! We are very happy to know you had a pleasant stay again. Did you also use our skywalk to reach the Obermain Therme and wellness on more than 35.000 m²? We are already looking forward to seeing you again soon! Kind regards from Bad Staffelstein - Marius Kuttner, Guest Relation Manager

"Great Relaxation and Friendly Staff"

4
17/10/2017

Business trip led me into the Kurhotel and it was a pleasure to stay there. Relaxation and SPA is great and the food menu in the restaurant exciting and delicious. Even the bar offers food which are perfectly fine before enjoying the SPA. Personally I can recommend the sauna area (additionally priced!) to fully recharge and get ready to work. A lot of older people are present, the charm of the hotel is more like whisky and piano, don't expect party people and action.

kurhotel, Guest Relations Manager at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you very much for your fantastic review. We are very happy to hear you had a pleasant stay and enjoyed the Obermain Therme. Did you also visit our in-house VITUS SPA area on more than 1.100 m²? There, we offer free sauna, steam bath, pool and many more possibilities to relax. We would love to see you again soon in Bad Staffelstein! Kind regards - Marius Kuttner

"Johnseeey"

4
27/05/2017

Hotel Is situated in Bavaria which a breath taking area off Germany. The hotel rooms were very clean as was the rest off the hotel. Breakfast catered for all. Cooked or European . Plenty of healthy options. Very well equipped gymnasium. The pool was closed but you can use the pool next door to the hotel at obermaine therm. The staff were very friendly and helpful. Evening meals were very nice. Only one thing. I recieved a 100 euro fine for smoking on the balcony. Wasn't very happy about that. Should be better signs for not smoking outside. Apart from that a really pleasant stay

kurhotel, Guest Relations Manager at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you very much for sharing your impressions. It is always very rewarding for our team to hear you were happy about the service and that you enjoyed the food. Did you try the regional Bavarian or the mediterranean "v. Scheffel" - gourmet restaurant? Or the both of them? I´m sorry you had to pay for smoking on the balcony, but as a wellness hotel it is a huge part of our philosophy that our guests are not bothered by smoke. For each of our 38 m² Junior Suite provides a balcony we want to make sure that your neighbours are able to smell fresh Franconian air. And you know, smoke gets everywhere, even inside the rooms and so we need to cash special cleaning efforts. Non-Smoking signs are, by the way, in every room on the table, outside on the balcony and furthermore beside the check-in area at the reception. One more time, thank you very much for you visit! We are already looking forward to seeing you again one day. Kind regards from Bad Staffelstein - Marius Kuttner

"Excellent Hotel!"

5
13/01/2017

I stayed here because the hotel I usually stay at was booked up, but I liked this one better anyway! Only stayed one night as this was a stop for me on a longer drive. Resort feel to it, I didn't get to use the amenities, but there seemed to be a few! Would stay here again!

kurhotel, Verkaufsleiter at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
This is one of the greatest praise we can get. Thank you very much. Take some time for the amenities by your next stay. Its worth it. We look forward to you. Pia

"Overnight stay"

4
10/12/2016

Nice hotel with good staff and rooms. Swimming pool especially good. Very good breakfast, but evening meal menu and food not up to the rest of the hotel. Steaks were a bit chewy and not a great choice. Good free wifi and free parking. Quite a lot of business people staying.

kurhotel, Director of Sales at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you for your rating with praise and suggestions. Too bad the steak was not on the point. Please excuse. May we can make it better again with our newly designed gourmet restaurant from February 2017 onwards. A nice time for you. Best wishes Pia

"Perfect Hotel in any means"

5
10/12/2016

I am staying more than 100 nights a year in hotels around the globe. As soon as I knew I will visit Erlangen I decided to stay at the Best Western Plus Hotel in Bad Staffelstein again even when it is approx. 45 minutes north of Erlangen. Even as a very picky visitor this is probably one of the best hotels I know of. What I like - Large, clean rooms with a VERY convenient large bed. This hotel provides arguably the best hotel beds I have found in Germany. High quality material, good in size and the head rest adjustable. - Nice sitting area, both inside the room and on the balcony - Good sound proofing however in the rooms at the end of the floor (e.g. 119) the train can be heard which passes about 500m behind the hotel. - Large bath room with a good size shower and good water pressure - Large flat screen TV with good selection of national and international channels. - Very friendly staff that makes everybody feel welcomed at any time during the stay - Large covered parking for a reasonable fee with automatic doors and elevators leading to the hotel. So even accessible for elderly people and people with luggage - One of the best breakfasts I know of... good selection and high quality - Minibar in the room - Free WiFi and fast - Online check-in possible so all information (e.g. company address) is already in the system at arrival time - Large wellness area with pool and sauna and extra services such as massages. There are only two things that pop in my eyes every time I am here a.) The management clutters the room with signs, welcome papers, rules, announcements to a point where the cozyness is affected. I once counted more than 50 of these signs. Who in the hell will read all of these? I keep on moving them in one place so I have space for other things. b.) Fire security of the hotel is constantly compromised by the staff members. There are fire doors with large signs ("this door has to be closed") throughout the hotel and the staff keeps on blocking them open. I know these doors can be annoying but security is second to none. If you are in the region I highly recommend that you stay here.

kurhotel, Director of Sales at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you for your detailed evaluation. We can only say a big Thank You. I would like to give the praise to my colleagues. Regarding the two notes, I have good news for you. We are checked to bundle information, which is currently in paper form, via a Smart TV. Right, the fire protection doors are open, but they close automatically in case of a fire triggered by smoke detectors. Magnetic connections are installed. You are absoluteley right. Safty first. I wish you a nice Christmas time and a happy new year. Hope we see you soon back. Pia

"nice facility-terrible wifi"

3
17/11/2016

Arrived for business trip. Very nice room. However, the wifi was non-existant. The manager tried to tell me there was no issue with their system and I must have problem with my computer. when I asked them to provide their IT person to "explain" what the issue was, he set an appointment. The person never showed. No one followed up. Amazingly on the last day, I suddenly had usable speed. I felt the manager's attitude was one of if yu don't like it you can leave.

kurhotel, Director of Sales at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thanks for your review. Sorry, that the internet did´nt have the necessary speed. This can to course a hight frequence by other guests or a disturbing Signal, too. In no case we want to give you the impression to go if it does not work. Please excuse, when it looks like this. Best wishes from Bad Staffelstein. Pia Schott - Sales manager

"Love this dog-friendly spa hotel. "

5
12/11/2016

I really like staying here. I've spent about 15 nights here this year. It's expensive, but everything is so well-organized with each detail and amenity thought out, that it makes it a perfect respite from a busy week. Breakfast, free parking, and strong wifi are great. The therme is wonderful, and the staff is very kind. I'll be back!

kurhotel, Director of Sales at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you very much for your so wonderful praise. We are happy to see you again. Have a nice time. Best wishes from Bad Staffelstein. Pia - Sales manager

"OK!"

4
31/08/2016

spacious, elegant and clean hearty breakfast friendly staff cleaning in public areas conversation salons direct connection to the spa of Bad Staffelstein: very convenient! only flaw: restaurant with scarce and expensive menu without international dishes

kurhotel, Director of Sales at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you very much for your Rating. The restaurants will redesigned. The main restaurant in mid-September and the Gourmet in December. We would appreciate if you test it again. Best wishes. Pia Schott

"Nice hotel for the pool lovers!"

4
12/08/2016

The hotel is situated adjacent to Obermaintherme, a very nice spa in Bad Staffelstein. By checking in at the hotel, the guests have three hours free access to the therme. Also the hotel itself has a pool, so for people who love to have access to pools and also a great variation of pools, this hotel is a very good choice. The hotel has also a restaurant with well tasting food, though a little bit expensive. The breakfast was good and all staff very friendly in the restaurant as well as in the other parts of the hotel. The room was very nice but with a small safety box for the wallet or passport, so computers and tablets are to be hidden in the room. Internet: Very difficult to connect to the hotel's Internet system. After 30 minutes I contacted the reception and told them that I have done exactly as the instructions in the room but I could not connect to the Internet. Then they told me that the instructions are wrong and showed me how to do!! Well connected, I found the Internet extremely slow. Only 0,5 Mbit up and 0,5 Mbit down. The hotel is a "must" for pool lovers! But if you need a fast Internet due to your work situation, it's difficult to recommend a stay in this hotel.

kurhotel, Director of Sales at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Many thanks for your great review. We were very pleased. The internet connection is changed in the near future to perform better to obtain. Best wishes from Bad Staffelstein. Pia Schott

"European Summer Holiday Vacation - Stop #5 - Stafelstein"

4
25/07/2016

Hidden gem located next to the famous Thermal Baths and in a lovely location. Staff were friendly, rooms were large, well appointed and there were a lot of small touches in room ( bath robes for kids and adults, pool bag, hanging rack on the balcony etc) that make the difference in terms of Customer service. Parking was undercover and free and access to hotel well signed. We had breakfast next morning in hotel and it was excellent. Go past the Thermal Baths to an amazing park gardens that has a natural outdoor inhalatorium and some amazing sculptures - an absolute surprise find.

kurhotel, Director of Sales at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you very much for your awesome praise. Should you be in Germany again, just take a look at us. Have a nice time. Best wishes. Pia Schott

"Really Best Best Western"

5
15/04/2016

I can say one from the Best of best hotel when I have already stayed! (250 hotels nights per year). Great wellness, breakfast, staff, interier, big room.... Fully recommended for business, family, recreation...

kurhotel, Director of Sales at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you very much for your praise. I am happy to give this also to the colleagues. Best wishes from Bad Staffelstein. Pia Schott

"Best choice in this region"

5
06/01/2016

best choice in this region; excellent place near main station; free parking in the garage; excellent people which make a very good job and do everything for a wonderful stay; very good breakfast; we can also recommend the bar in the hotel which serves a good choice of food; nice spa-area with mid-size swimming-pool; also has a fitness center;

kurhotel, Director of Sales at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you very much. Hope we see you next time, twice.

"A great hotel"

5
18/11/2015

This is a very nice modern and friendly hotel. Besides for being right alongside a Thermal Spa that I did not visit, it is in a beautiful location, well tended gardens, friendly staff, with all that I would expect from a good hotel I found it to be a perfect hidden gem. I do not know how easy it is to get to here, I think it is about 1.5 hours drive from Nuremberg, but I believe that there is public transport and it is well worth the effort.

kurhotel, Director of Sales at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Thank you for your praise. Since we are very pleased. Pia Schott

"A relaxing place"

5
06/10/2015

This hotel is situated on the outskirts of the small town of Bad Staffelstein but right next to the Obermain Therme which must be a plus for those who wish to indulge in this activity. The hotel itself has its own indoor swimming pool with loungers on which to relax. There is also an adjacent quiet area with comfortable seating.There are also saunas and a spa/massage treatment centre. Rooms are very spacious and all have a balcony with chairs and a small table. There's even a rail on which to hang wet swim suits etc. The bathroom too is large with walk-in shower and heated towel rails. Our double bed was comfortable. Housekeeping is done promptly and very well. We were part of a conference and had all our meals in the hotel. The breakfast buffet is outstanding in choice and quality. I particularly appreciated the wide range of bread available.Lunch and dinner were also buffet style with many choices but I saw that there was an a la carte available to guests. I would have no hesitation in returning to this hotel

kurhotel, Director of Sales at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Since we need to add anything. Thank you for such a great praise. Pia Schott

"Great hotel"

5
20/08/2015

Great hotel with a lot of tiny details to make your stay memorable. The breakfast buffett is great and it is nice to relax in the spa after a busy day. It was really worth the 20 minute drive to/from my customer. For sure I'll come again!

kurhotel, Leiter Front Office at Best Western Plus Kurhotel an der Obermaintherme, responded to this review
Vielen lieben Dank. Wir freuen uns, Sie wieder zu begrüßen. Dies ist ein tolles Lob für uns. Carolin Badum

"Great sized rooms with friendly staff"

4
09/08/2014

I stayed overnight for a nearby meeting. I arrived at around 22.00 and the staff gave me a warm welcome and check-in was quick and efficient. The room itself was huge, plenty of desk space for the laptop and papers. Wi-Fi Internet access had a reasonable speed. The only thing that irritated me was the piped music being played out over the speakers in the lobby. The flute type music was seriously annoying me. I noticed the clientèle were mainly senior citizens and perhaps they find this sort of thing soothing. I'd rather have silence.

kurhotel, Verkaufsleiter at BEST WESTERN PLUS Kurhotel an der Obermaintherme, responded to this review
Vielen Dank für Ihr Lob und Ihre Anregung. Die Hintergrundmusik ist sicherlich immer auch ein wenig Geschmackssache, aber geben Sie uns das nächste Mal gerne einen Tipp und wir können Ihnen eine Alternative zur Flötenmusik bieten. Pia Schott - Verkaufsleiterin

"A welcoming stay"

4
29/07/2014

Stayed here on a business trip on the weekend. Chose this location as it was next to the Obermain Therme. Did not know what to expect, but Best Western premiers are usually quited good in Germany. Free parking in front of or under the hotel. Friendly, welcoming staff. Spotless common areas. Old fashioned key fobs with transponders instead of keys to be returned at the desk as you come and go from the hotel. I don't recall choosing a particular room type, but my room was large and clean with a queen bed, couch and chairs, desk, Television, minibar fridge. Small balcony for every room, it appeared. Bathtub/shower combination. My only disappointment was that it was quite hot and the rooms are unairconditioned. I might think twice about booking this hotel in the summer again. I left the door to the balcony open, but it didnt' do a lot of good. Another letdown was no water kettle in the room. I needed an iron and board and my safe was locked upon arrival. Someone came up right away to open the safe and another to deliver an iron. The women on the housecleaning staff were efficient and friendly. Checked out the hotel's sauna and pool, but did not use them....looked great. Breakfast was excellent and varied. All in all a good stay...if a bit sweaty. Wouldn't hesitate to stay there any time but the summer. Do take advantage of the OBermain Therme....if you just use the pool section it'll be fun. The sauna (textile free) area is excellent.

kurhotel, Leiter Front Office at BEST WESTERN PLUS Kurhotel an der Obermaintherme, responded to this review
Vielen Dank, dass Sie sich die Zeit für eine so ausführliche Bewertung genommen haben. Sie haben mit Ihrer Anregung durchaus recht. Deswegen ist eine Klimatisierung der Hotelzimmer 2015 geplant. Hoffentlich dürfen wir Sie bald wieder begrüßen. Carolin Badum - Empfangsleiterin.

"Happy to return"

4
16/12/2013

This is a modern, well designed hotel with friendly staff and good rooms. Some weird mannequins make it a little other worldly and entertain. Bedroom large, this goes for the whole place. Breakfast excellent. I suspect if I had stayed longer and used more of the facilities I could easily see 5 stars.