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Best Western Hotel Airport 85 Motel, Ascot

4.0/5  - basé sur 371 notations.
40 Lamington Avenue, 4007, Ascot, Australia - See map

10 minutes from Brisbane Airport, Best Western Airport 85 Motel is a convenient and friendly, family-run 4-Star motel located in the heart of Ascot. Guests will enjoy free continental breakfast (max 2 persons), free Foxtel movies and sports channels, free Wi-Fi connectivity and complimentary parking. Our 25 rooms are in a quiet location and offer bright, modern decor and super comfortable King beds - perfect for a restful stay. The popular Racecourse Road, is a short 15 minute stroll where guests will discover a wide variety of dining options and boutique shopping. Gallopers Sports Club (a 5 minute walk from the hotel) offers a delicious dinner menu at affordable prices every evening until 8:30 p. m. Chargebacks to the hotel are available from Gallopers. Guests will be close to the Brisbane Cruise Terminal, Portside Wharf, Cinemas, Eat Street Markets, City Cat Ferry, Direct Factory Shopping Outlets (DFO). The Brisbane Entertainment Centre at Boondall, where major concerts and events are held is approximately 15 minutes by car. Secure off street car parking is available during your stay for one car per room. Coach and larger vehicles on-street parking is available outside the motel. No charges apply. We recommend guests use the shuttle service operated by Con-X-ion to and from the International and Domestic Airports – charges do apply for this service visit con-x-ion. com to book your transfer. We look forward to welcoming you to our Brisbane motel. Check-In Instructions: Our reception is staffed daily from 7 a. m. to 8 p. m. For guests arriving outside of reception hours, we kindly request that you contact the motel directly before 5 p. m. on day of arrival to arrange for your key collection. Our policy for all guests is to check photo ID against credit cards on check-in and to pre-authorize cards to guarantee payment of any incidental charges.

Best Western

Hotel Airport 85 Motel

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Hotel advantages

  • Restaurant
    Restaurant
  • Outdoor pool
    Outdoor pool
  • Outdoor parking
    Outdoor parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 367 guest reviews
NOTE ISSUED
Excellent
111
Very Good
161
Average
55
Poor
18
Terrible
22
REFER TO NOTICE
Business Business
44
Couples Couples
121
Family Family
140
Friends getaway Friends getaway
22
Solo travel Solo travel
30
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Close to Airport. "

5
11/09/2018

Return visit and very convenient to the airport. Here for the Australia vs South Africa game. Clean rooms and very good price compared to the city. Walk to Portside and Restaurants close by. Transfer option great value & service.

"A good place to stay if you need to be near the airport"

4
26/08/2018

This was a convenient location for a traveller headed for the airport. The service was fast and friendly. My room was very comfortable, clean, and quiet. It was a bit of a hike to the nearest restaurant, but then, I needed to stretch after a long drive. The room was fairly expensive, but that is what one expects if one is staying so close to a major international airport. I would stay here again.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thank you Gary for your review Our nearest Restaurant is just the end of our street couple hundred metres. You would not of realised comming in late. We do a chargeback plus also when showing your room key receive a members discount on drinks and food . You may also have booked when we've had a local event on as then our rates would of been higher than normal. As we are very popular when concerts are on at Boondal Entertainment centre We adjust rates so we are very competitive and offer many free benefits like Breakfast Wifi high speed Parking Storage of luggage Discounted Airport Transfers Thanks

"My Ascot Horse Base"

5
19/08/2018

Love staying at this motel. Comfortable, clean and tidy, and very close to all my reasons for being in Brisbane.. All staff efficient and friendly, and always happy to assist. Already looking forward to my next stay.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thanks Tony , hope your feeling better getting back on your feet. And thank you for your business we appreciate your business over the years. Look forward to seeing you again next time

"Nearby Airport "

4
19/08/2018

We booked a room for 5 pax to stay a night as we touch down late. The hotel is just about 10 minutes away from airport. The room is clean and comfortable. Easier check-in process after office hour and there is parking on site.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thanks for your review Everyone loves our position being so close to the Airport plus our Package of all free inclusions Including breakfast Wifi Parking Foxtel Great service All at an affordable price for families Thank you

"My Horse Weekends"

1
15/08/2018

This is a comfortable, easily accessible place to stay which is close to friends and all activities that take me to Brisbane. Totally terrific place to stay, and will hopefully be back soon, Regards, Tony Halloran.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Tony , thanks for your review Tony , We appreciate your business . Your allways very welcome to stay with us. Dont worry I see you made a mistake with the score , as you meant to mark the best score .

"Perfect location, perfect room just a perfect stay."

5
07/07/2018

Just needed a few nights before heading off to Perth. The Hotel is opposite Doomben station which was perfect as I did not have to spend extra money on Uber to get to the station. It is also a few miles (10 minutes-ish) from the airport. I had a ground floor room. It had everything I needed and more. It was very clean and spacious. Had a microwave, toaster, and fridge, however, a basic breakfast was included in the room rate. It was basic but if you only needed coffee, toast, and cereal it was perfect. Only 15-20 minutes walk away is Ascot with shops, bars, and restaurants with plenty of choices. If you need your hair cut I can highly recommend Raceway Barbers. Best experience ever. Wifi was free and fast and never failed. It allowed me to get up to date with expenses and admin which was great. Only two nights but it was perfect. I left quite early in the morning for the airport but I was well refreshed and ready for the day.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thanks Matt Really appreciate your time out to give us a wonderful review Our staff appreciate the reviews as is rewarding for their hard work that at times goes without praise We do our very best to give everyone a great experience with a warm friendly welcome to Brisbane Our location has always been highly sought after being in a very quiet location opposite public transport and walking distance to all facilities required . We urge all to book 7 to 10 days minimum in advance as we do book out and run at high occupancies We reward guests who book in advance with upgrades and discounted rates where possible Thanks Matt

"Never again"

2
05/07/2018

Stayed here for one night to be close to airport. Now it is close to train station, airport and races tracks but that's all it has going for it. I had #25, the neighbor was up around 4.30am, so noisy! The room was only inviting to sleep, you would not stay a minute more. The location had a negative energy and I felt a bit uneasy there. Breakfast was good, very simple continental. Great convince to airport by the pick up service, $15 who arrived on time.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Darby, I,m sorry to read your review. Room 25 is our entry level room not one of our standard rooms. We price this accordingly as is very popular is priced for the economy level guests. This room is booked out close to 100% occupancy due to the cheaper price. I can say its like booking a cheaper airline ticket , this will be non refundable , no frills , walk on luggage only, etc. You most likely came in late at night and not familiar to our property I agree is a little daunting when your tired and just looking for a bed . Our transfer service is extremely well priced and very popular $ 15 for a trip to the airport in a late model mercedes Benz 7 seater, cheaper than uber. I apologise for the noisy neighbour some people have no consideration for other guests. Next time please try one of our King rooms , I,m sure you'll be very happy. Let our booking team know in advance as we do book out regularly. And I,m happy to offer you something for your troubles. We appreciate your business and do appologise for you were not happy with your stay. We take all our reviews very seriously and do our very best to look after all our guest to a very high standard. Thanks once again for letting us know. Safe travels

"lovely and clean"

4
18/06/2018

very handy location to airport and cruise ship terminal, friendly staff, great beds, heaps of tea and coffee including mugs, but extremely disappointed that no Gluten or Lactose free stuff was available for breakfast

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thank you so much for your review We try very hard to keep costs down and pass savings onto guests by offering a genuine package with no hidden extras These savings offer affordable priced rooms including complimentary Wifi Parking Movies and sports Breakfast Transfers to Airport cheapest in area in luxury vehicle Thank you

"Great location"

4
14/06/2018

This motel offers an excellent location, quiet surroundings and well appointed rooms. I stayed for two nights on a business trip. The rooms offer space to set-up a laptop and work or to relax. The location is close to the Doomben railway station (regular trains to the city) and a short walk down to the facilities and transport of the Cruise Liner terminal at Hamilton.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thank you very much for your review Yes our position is really great, not being on any main roads or the need for double glazed windows is a real bonus. We run at very high occupancies and encourage all guests to book early so we can give them their preferred room type as the most popular rooms book out well in advance. W eve got some excellent rates at present giving rewards and discounts to guests booking in advance. We give a Genuine Package deal including FREE - break Fast FOR 2 , PARKING , HIGH SPEED WIFI, FOXTEL MOVIES AND SPORTS CHANNELS. We will not be beaten on our rates. We Specialise in Airport accommodation. Now offering excellent transfers to and from the Airport at exclusive discounted rates thanks again for taking the time to give us a review !!!!

"Neat , clean & friendly"

4
28/05/2018

My wife and I stayed here because it was a short walk to Doomben racecourse. We really just needed a bed but this hotel was much better than that. The room was a little bigger than you expect for a hotel room. The thing I noticed first was how clean the room smelled & looked. The staff were all so helpful and friendly. Breakfast was included, which was a good continental spread. All in all a very pleasant experience.

johnny6345, Manager at Best Western Airport 85 Motel, responded to this review
Thanks for your review Karen we appreciate them and we are glad that your stay was enjoyable and hope you had a win at the races. We look forward to seeing you again in the future cheers John

"The property was a non smoking property."

5
23/05/2018

Did not get the room i booked. When we arrived we found out The property was a non smoking property. Under Property Disclosure on Booking.com it did not say it was a non smoking property. I booked a room with a Balcony so i could smoke and found out in the room i could not. The walls were paper thin so we listened to the room next doors TV all night, and as all Hotels Check out is a 10am and check in 2pm Why start cleaning rooms at 7am when people are trying to sleep. Breakfast Included was advertised beautiful but all we got was cereal and toast.

johnny6345, Manager at Best Western Airport 85 Motel, responded to this review
Our motel is non smoking with the exception of the designated outdoor smoking area ( this non smoking and designated outdoor smoking area is actualy law ind Qld) the Balconies are also non smoking and their is signage everywhere and we impose a $250 fine if guest are caught smoking in the rooms, i wish you would have mentioned this while you were staying here so we could have looked after the issue for you. Our check in time is actualy 12pm so our housekeeping staff start to ensure the rooms are ready for incoming guests as we are an airport motel alot of our guests catch early flights and are gone early. We appreciate your review and feedback regards John

"Perfect after a late flight"

4
11/05/2018

I arrived at the airport at 1am. The check in was great given how late it was (albeit a little confusing to begin with). The room was spacious, the bed was comfy and I had everything I needed to have a relaxing sleep and morning routine following a long haul flight. Great shower, and now little breakfast. The staff were friendly and conversational. Great value for money and only a $25 taxi fare from the international airport.

johnny6345, Manager at Best Western Airport 85 Motel, responded to this review
Thanks for the review Leila were glad your stay was enjoyable and we look forward to seeing you again next time your in Brisbane

"Close to Doomben Racecourse"

4
10/05/2018

My husband & I stayed here to be as close as possible to the racecourse we were attending. The motel is very clean with a friendly, welcoming feel. Our room was very quiet. The motel is incredible value and the light breakfast included was perfect.

johnny6345, Manager at Best Western Airport 85 Motel, responded to this review
Hi Donna thanks for reviewing our motel we are glad that you enjoyed your stay with us and hope you had a win at the races, we look forward to seeing you again next time your here in Brisbane

"Clean accommodation with great service"

4
18/04/2018

Impressed with all elements of this accommodation. Stayed for just the one night after getting to Brisbane Airport relatively late. Location to airport is ideal and facilities very good here. Will be back again

johnny6345, Manager at Best Western Airport 85 Motel, responded to this review
tanks for your review were glad your stay was enjoyable

"A great motel near to airport "

5
28/03/2018

On our road trip from Cairns to Brisbane the last night we stayed at this Excellent recently fully refurbished motel ideally located near to Brisbane Airport. The Reception manager was absolutely brilliant with a Smooth and painless check in and provided us with local information and directions. Our Room was very large and well equipped and above all spotlessly clean, with a very comfortable queen bed plus a single bed. It had a large walk in shower. A complimentary continental breakfast was provided in the price (which was very good value). This was sufficient to see us on our way and tide us over until lunch .

johnny6345, Manager at Best Western Airport 85 Motel, responded to this review
Thanks for your review we are really glad you enjoyed your stay with us and were glad you like the location as we are well located with access to the airport,cruise terminal and several restaurant areas and with the train station across the road and ferry terminal a 10-15 min walk we love it here and are glad you did also cheers John

"Friendly, clean, great value motel"

5
16/03/2018

Stayed here overnight after arriving from Adelaide, our flight was 5hrs late so the 24hr check in was a really bonus as we arrived after midnight. Room very clean, sheets and towels were a spotless white. Amenities in the room were appreciated and the complimentary body wash and shampoo had a great fresh smell. Very convenient for airport and city access. Price is excellent especially given the included continental breakfast. We would definately use again.

"Clean, tidy & neat"

4
15/03/2018

Checked in found the room perfectly clean, plenty of places to eat within walking distance. Staff were very friendly and happy to give advice about the area. Great for an overnight stay. Would happily stay there again.

johnny6345, Manager at Best Western Airport 85 Motel, responded to this review
Thanks for your review were glad your stay was enjoyable and you liked our location and local restaurants/clubs cheer John

"I would stay here again before flying"

5
08/03/2018

room was a good size and modern. Very clean. bed was good. staff very friendly on check in. plenty of parking on site. It was too cold to use the spa but they can not control the weather. If your leaving before breaky hours the breakfast packs are a good option

johnny6345, Manager at Best Western Airport 85 Motel, responded to this review
Thanks for your review and feedback we are glad your stay was enjoyable and with a bit more global warming the spa will be perfect for year round use haha. cheers John

"A convenient, clean and great value overnight stay"

5
04/03/2018

This was our third time staying at the Best Western Airport 85 Motel with our family of 5 and it most definitely will not be the last! Apart from being in a very convenient location, close to most of the long stay airport parking options, it is always clean and tidy with easy check in and check out facilities, even after hours. Coming from the Sunshine Coast we usually check in after 7pm and check out before 6am, so we rarely have any contact with staff but our key is always ready in the key lock box and we simply ring through on the free phone outside the office to get the code. We always stay in the family rooms, and have stayed both upstairs and downstairs. These rooms consist of a comfortable queen size bed, a bunk bed and a roll out bed to accommodate our 3 children perfectly. It is also handy to have the kettle and the fridge in the room (this time we unfortunately forgot our lunch bag with sandwiches for the plane in the fridge though!!). It is always well priced compared to other similar properties around. We can definitely recommend this place as an excellent option for your airport accommodation! We will be back in September :-)

johnny6345, Manager at Best Western Airport 85 Motel, responded to this review
Thanks for your review Marina its always great to get feedback from our guests especially regular guests this show we are keeping up our standards and we look forward to seeing you again next your in Brisbane cheers John & Carmela

"Fantastic,friendly and convenient"

5
12/02/2018

We stayed here following a long flight from the UK,very close to airport and right opposite train station into Brisbane, very friendly and helpful staff,clean apartment and lovely pool and jacuzzi,ideal to freshen up and relax. Breakfast was fab with lots to choose from. Definitely recommend and hope to visit again.

johnny6345, Manager at Best Western Airport 85 Motel, responded to this review
Thanks for the review Rowen we are glad you enjoyed your stay with us and we look forward to seeing you next time your in Brisbane cheers John & Carmela

"Want my money back for cancelled nights stay."

1
30/01/2018

Please see previous Room smelled of urine and stale cigarette smoke, was not on the top floor as requested, had no outside line to call police or any other emergency help, was told that this was in heart of the city of Brisbane and was NOT - was in a very dangerous, seedy side of outer town, and was noisy and smelled awfully of urine and smoke.

johnny6345, Manager at Best Western Airport 85 Motel, responded to this review
When you arrived at 9.45pm and were checked in by our night management service you contacted them several times and when they contacted me I went to your room and upgraded you as you were a Best Western member (but found none of the complaints you made to them justified) You requested an outside line but as the office was closed I let you use my mobile as you requested to cancel your next nights accommodation and move to a venue because you wanted to watch the NYE fireworks. You also stated we are located in a dangerous seedy side of outer town??? We are located in upmarket Ascot one of the most sort after areas in Brisbane. As you cancelled within our 24 hour cancellation policy and we found no justified cause we charged the fee as per our policy. Your orignal booking was for a smaller room and there was no mention of requesting an upstairs room even though I upgraded you to a larger room with King size bed upstairs when you contacted our night management team. All our rooms are non-smoking and the outside smoking area is at the other end off the building. We went out of our way to satisfy your requests and are dissappointed that you posted this review as it is not a true reflection of your stay.

"Handy for airport"

4
20/01/2018

We needed to drop our hire car of at 6:30 am and this motel was within 5 minutes of the drop off place and also close to the DFO. Clean, tidy and quiet - bowls club is a 5 minute walk and does great meals. Ideal overnight stop for flights.

Kristine P, Manager at Best Western Airport 85 Motel, responded to this review
Thanks for the review Neil were glad your short stay was enjoyable cheers John

"Convenient & Clean"

4
02/01/2018

Needed somewhere close to international airport for an early flight next day. Booked through Wotif easily. Communication and confirmation was very good. Three of us had a triple room - smallest room in complex with very little room for luggage but a friendly check in, clean room and everything you need for an overnighter. Close to Coles and lots of restaurants so good to walk to though many were closed day after public holiday. Thankfully our room had a microwave and crockery for three. Pool looked lovely though we didn't use. There are rooms upstairs so ring direct to book ground floor if you want a ground floor room. We would stay again.

Kristine P, Manager at Best Western Airport 85 Motel, responded to this review
Thanks for the review Tracey unfortunately when booking through an online booking company the room and location is automatically selected by the system so I agree totally with your comment about booking direct with the venue we are glad that your short stay with us was enjoyable and hope to see you again regards John

"Clean comfortable and close to the airport"

4
21/12/2017

With a 4am check-in time for an international flight out of Brisbane. Riom was spacious, bed comfortable. Small minibar which was great for cold water. Only complaint is the aircon tooks hours to make any difference to the room temp...time to replace or upgrade it

Kristine P, Manager at Best Western Airport 85 Motel, responded to this review
Thanks for the review we are glad you found our rooms comfortable, our air conditioners are only a few years old and regularly serviced but sometime guests ( maybe the previous guests in your room) adjust the settings on the ac remote this would cause the unit not to perform to its best regards John

"Convenient location comfortable room"

4
06/12/2017

I wanted a convenient location to break my journey from the airport to road connections.So after a 24 hour flight I just wanted a clean secure room with a comfortable bed and good shower. I got exactly that. Ok it looks a bit tired from the outside but the no frills room was spotless and comfortable. Stocks are limited in the fridge, from memory a can of Coke and a chocolate bar but there is a kettle to make a drink. If you have time for the breakfast (included in the price) it was more than adequate. I will mention the after hours check-in - this I had a problem with as it was dark and the button to press on the key pad (which gives a combination to the key safe) was not obvious to me. Luckily a staff member was around and came to the rescue. By the time I left in the morning I decided that I would use this Best Western again for a quick stop-over.

Kristine P, Owner at Best Western Airport 85 Motel, responded to this review
Thank you very much for your review we appreciate your time. We try very hard to keep the property very clean and tidy. Our position being away from the main roads no need for double glazed windows as it is very quiet of an evening for sleeping. Even though we are opposite the train station this is a positive as the train does not run of a night time and is so convenient for guest to use in getting around. We also have a bus stop and a short walk to the city cat ferry which is a wonderful trip and the cheapest way to get in and out of Brisbane. It is only about 30 minutes On the city cat to get in to Southbank Brisbane CBD etc How highly Our highly sought after position keeps us extremely busy as we run at very high occupancies we encourage all guest where possible to book 7 to 10 days in advance. We are currently running some fantastic and very competitive promotions at the moment in conjunction with Best Western where guest will receive a $10 voucher when staying with us plus reward points that never expire and can be used internationally. We are determined not to be beaten on value for money as we offer a complete package including a complimentary breakfast for two people per room Free Wi-Fi free parking free Foxtel movies and sports channels thank you

"Quiet convenient location, spacious clean comfortable rooms"

5
26/11/2017

A group of friends stayed at this awesome motel after attending a concert at the Brisbane Entertainment Centre which isn't too far away. We all found the rooms to be spacious, clean and very tidy and in a lovely quiet convenient location, Portside is also very close by. Breakfast was great and a lovely surprise to be included in the rate. Thanks for a wonderful stay and would definitely recommend this motel, the staff were so helpful, warm and friendly too.

"Good Location & Great Staff!"

4
17/11/2017

We stayed twice. An overnight stay on the way to MacKay and four nights before our return flight to Canada. Staff were very friendly and helpful. The room was clean. The motel is near the airport and is within walking distance to the Portside Wharf, restaurants and some shops. We would stay here again.

"Less than impresses"

2
23/10/2017

This was the only negative in my holiday, they did let us check in early which was a bonus, but I want happy that they had already charged my CC before I arrived, after all they knew I was coming and should have waited as I was going halves with a friend, also the rooms have very thin walls, so not good if you have noisy neighbors. Rooms are clean a comfortable, if a little on the cramped side, they do have a good complimentary breakfast.

"Excellent Location for Airport or pre Cruise stay"

5
10/10/2017

We stayed the night before a flight. What a lovely motel. Very clean, modern and very helpful and friendly managers. The included continental breakfast was a great bonus. Close to loads of Restaurants. We'll come again!

"Excellent overnight stay near to Airport"

4
09/10/2017

Decided to stay for just one night at a less expensive Motel near to where I was picking up my Motorhome that I was renting but also near to the Airport. Wasn't disappointed. Only a small complex (in area) but is two storey building. Parking is in front of ground floor rooms in quadrangle. Manager very pleasant at check-in. Had pleasant sleep in very nice room. Does have pool but didn't have time to use. Motel is across road from Doomben Train Station so very convenient if needing public transport Only has breakfast facilities (Continental) which was included so went to Gallopers Sports (Bowls) Club nearby for dinner (about 400 metres away).

"24th August"

5
05/10/2017

Great place to stay, very helpful when we came in after the office had closed. I have stayed here more than once. Will stay again when catching flights. Close to airport and train station. Great rooms I havent't stayed long enough to be able to use the pool but there is alway next time.

"Excellent very close to Airport "

5
23/09/2017

Very friendly and warm welcoming staff. Tidy & clean rooms. Great value for money and a nice quiet location. The grounds are very clean and tidy. The pool was inviting with a spa. Was very close to all restaurants including Port side and the cruise ship terminal. Mike.

Kristine P, Manager at Best Western Airport 85 Motel, responded to this review
Thanks for your review and we are happy you enjoyed your stay.

"Convenient Overnight Stay "

4
18/09/2017

We stayed here just one night for convenience so as to be close to family & it was simple, clean & a good choice. Check in (& out) was easy, our room was spacious enough with a very comfy bed & the included buffet breakfast was nice. Everyone we spoke with was lovely & very helpful. Easy access into & out of the city using public transport, the train station is literally across the road & bus stops just along the road.

"Great stay for stopover in Brisbane!"

5
11/09/2017

Friendly staff. Accommodating to early check in ! Great advice on how to spend our day touring Brisbane CBD. Very clean room. New lamp shades. Easy for 2 singles to share. Took a bit to find the second trash can located in a drawer pull out in kitchen area. But that was not a big issue.

"Affordable Weekend Getaway..."

4
06/09/2017

Whilst the Motel may not generally have the Kerb Appeal as some of the Nearby Accommodation - Don't be Fooled! - We found our Ground Floor King Room (11) to be Spacious, Clean, Tidy & Cosy... For your convenience the room had available a Toaster, Tea/Coffee Facilities + Microwave with Plates/Cutlery, an In-room Safe... The Room Tariff was very reasonable for the offered accommodation which included Complimentary (Continental) Breakfast for 2... And What a Handy Location - within minutes to the Cruise Ship Terminal & Bretts Wharf to catch the City Cat, a short 10 minute drive to the Domestic/International Airport, Close to some nice eatery's (could Highly Recommend "Eat Street Northshore" open Friday/Saturday evenings)... We were able to get on the M1 & be at the Boondall Entertainment Centre being only14 K's away.... Free Parking is available Onsite - it is worth noting there is a 2.1 metre height restriction upon entering the Motel Carpark... The Grounds (BBQ Area) + Pool is very well looked after... Thank you to the Friendly Hosts - we could Highly Recommend Best Western Airport 85 Motel!...

"Great little Motel"

4
01/09/2017

We arrived at this hotel after a flight from Adelaide with 3 children (1 of those a baby) it was fairly close to the airport and easy to find with the GPS. On our arrival at approx 9.30pm we had to use the after hours box to obtain our room key which was pretty straight forward, There was only 1 car park left in the motel thankfully as lugging all our stuff and the tired kids would not have been ideal! This property is 2 story so if you are disabled or have trouble getting luggage upstairs make sure you book a ground floor unit. We stayed in a family room which consisted of a king bed plus a single bunk. Beds were comfortable and clean. The room had a small table and 2 chairs, ironing board, safe, microwave, kettle, toaster, plates, bowls and cups, mugs, stuff for tea and coffee. It also had a fridge with a small minibar with coke, fanta, lemonade, water (all $3 each) noodles $4.50 and chips for $3. The office also had a range of other food and toiletries a tired traveler may need. I booked this hotel through wotif for $187 a night as it said it included breakfast upon paying and confirmation email it says breakfast only for 2 people which is very annoying this was my one pet peave with this place. You book for 2a3c you expect to have free breakfast for all included in the room rate. Thankfully upon arriving at the dining room for breakfast children aged 0-3 are free which was 2 of my kids and aged 4-11 is $6, 12 and over $12. The dining room is only open M-F 6.30am-8.30am, Sat-Sun and public holidays 7am-9am. Breakfast selection was continental. They had cereals, weetbix, cornflakes, allbran, a variety of different breads,fruitbread, fruit, peach cups, yogurt, tea coffee and juices all very satisfying. The staff were all very friendly. Would recommend this place for a short stay in Brisbane.

"Great place"

4
27/08/2017

We stayed here 2 weekends in August , both times the rooms and service were great , easy check in , friendly hosts , continental breakfast is included and really good , will stay here again next time we r in Brisbane

David S, Owner at Best Western Airport 85 Motel, responded to this review
Sascha thanks for your review We appreciate your time to review us . Our complete package offering guests Free continental breakfast, wifi, foxtel movies and sports channels and parking is allowing families the opportunity to travel more often. We have family rooms allowing 5 people. Our very close proximity to the airport though still in a quiet area is very unique and keeps our business thriving and in very high demand with corporate and leisure travellers. We are extremely competitive with our rates allways trying to give value and personal friendly service to all our guests. thank you David

"Great host's, comfy and well located."

5
21/08/2017

Awesome location to club and shops. Comfy bed, hot shower, breakfast included. Great club Hamilton Bowls Club about 500 metres away with superb meals. Easy walking to shops, cruise port and doomben race course. Recommended.

"Great for the night before a flight..."

4
06/08/2017

This is a nice location for the Brisbane airport, just a few kilometers away with a gas station along the way to top of the tank of your rental car. We had a nice family room with ample closet and storage space for 2 adults and 2 adult children. Wifi worked well and the hotel was quiet with helpful welcoming staff. We were well rested for our early morning flight...would stay again.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thank you for your review we appreciate your kind words . Our position is gold very quiet though still only 10 minutes to the airport and walking distance to many attractions , amenities, etc. Please book early so we can guarantee your preferred room ground floor or up-stairs with a balcony. As now is our busy season running at very high occupancies. Please where possible book 10 to 14 days out as we are booking out many nights full.

"Clean and easy"

5
02/08/2017

Easy and quick check-in, lovely service with a smile, plus the room is spotless and faultless. With free wifi and a quick 10 minute drive to the Airport, this really is the perfect place! If we visit Brisbane again - we are coming here!

"Very comfortable and clean"

4
25/07/2017

We had a great time as we stayed for a total of 9 nights during two separate stays for our vacation from the US. We were absolutely treated like family by Greg and Kristine and the rooms were always clean and appropriately restocked. They were even understanding of the traveling woes of hauling a toddler around. I would minus 1 star from the overall rating due to inconsistent treatment from managers that covered a weekend. They were not as knowledgeable or friendly as the usual managers, but this only spanned one weekend of our trip... so no big deal. All in, this is a great place to stay and we would not hesitate staying there again.

"Close to Airport and rail system"

4
02/07/2017

We enjoyed our one night stay. It is close to the airport and rail. It includes a continental breakfast. It is in a safe area. We arrived after dark and felt safe and found our room easily. The room was clean. We were satisfied.

Kristine P, Owner at Best Western Airport 85 Motel, responded to this review
Thank you appreciate your review time taken . Our area is certainly our greatest selling point with being so close to the Airport but far enough away to enjoy a quiet nights sleep and then having public transport at out door step. As where not on any busy main roads, everyone loves our spot. Both rail and bus. Though it is very close to walk to many local attractions many restaurants, cafes, and fun places to visit. We encourage all guest to book 7 - 10 days in advance as we run at very high occupancies and this way we can look after all your requests . Look forward in seeing you again in the mean time safe travels from the team at Airport 85 . We travel a lot ourselves so know the value of what people enjoy - so we try and put these things in place with the fully inclusive rate. As when travelling with family can be expensive.

"Pleasant Stay"

5
24/06/2017

We arrived early evening to be greeted by a cheerful and very helpful Chris. She offered an upgrade thanks to the owner. Room was a family room offering plenty of space for our 3 night stay. Breakfast was included, full continental is offered which is more than adequate. Greg was very welcoming in the breakfast room running through the food on offer. Nothing was too much trouble for any of the staff we dealt with during our stay. Opposite station into the city which we thought would be noisy, but never bothered us at night. Loved to have used the pool but unfortunately the weather wasn't in our favour. Room includes parking which is a big plus, along with the free wifi offered. Overall very happy with our stay here and would definitely return when we venture east to Brisvegas again.

"Super Clean!"

5
22/06/2017

Stayed for overnight for an early flight. All the amenities you could ask for including Douwe Egbert coffee!! Whole room and bath squeaky clean! I would definitely stay there again. FYI, Cab fare to airport is $26 AU. X-ion shuttle is $15AU and need to schedule the night before on the courtesy phone. There is a breakfast but did not use as my flight was too early.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thanks very much for your lovely review Where fortunate to have great house keepers who take pride in their work and are extremely conscientious. You know the cheapest option on transport to airport is uber up to half the price of a taxi around 14 $ is average includes up to 4 passengers. We've been very busy lately as more and more regulars are returning to Brisbane for cruises, the winter racing carnival and many corporates back and forwards for work. So book where possible 7-10 days out to ensure a reservation Thanks once again

"Disappointed in this "Best Western""

2
12/06/2017

The room was clean and it had a nice bathroom. On two occasions we had to go to the front desk for towels to wipe up water off the tile in the hallway. It was raining so hard it bounced off the pavement at the back door and underneath it into the room. You would have thought the motel staff would have offered to clean it up. Back to the front desk again, this time for batteries for the t.v. remote, which wasn't working upon arrival. We were on ground level and the main door is a patio door. Once the drapes are closed for privacy, it was like you were in a box. We felt this motel is overpriced. Their breakfast is nothing special either. Some positives, they are 10 minutes to the airport and close to Portside, where you can grab a bite to eat and shop or Racecourse Road, where there are more restaurants. There's a couple of race courses within walking distance. The City Cat is close if you want to take a trip into downtown Brisbane on the river. It takes an hour from Portside and is only $4.10 pp. It's a very pretty trip. We would not stay here again.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thank you for time out to give us your feedback Where sorry for the inconvenience caused unfortunately with very heavy rain like this it does make it very wet around the property. We will see what we can do here to stop rain coming in in the future. We never know when batteries are going to go . Glad you enjoyed our great position to all amenities and now can realise that the couple inconveniences were very minor though at the time in the heavy rain a inconvenience. We would of delivered the towels and batteries for you to your room - keep in mind if this happens again Please call us direct if we can help with any other enquiries as where very helpful and would like the opportunity to give you a special stay rememorable

"Clean accomodation - "

5
09/06/2017

We stayed in the motel on our first night before a flight to Phuket - we also returned for our last night before driving home - very friendly hosts - room was adequate but very clean & comfortable - we would stay here again when needed

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thank you very much Being so very close to the Airport and well clear of the Road upgrades on Kingsford Smith drive is certainly driving a lot of business our way We have a lot of fun with our guest and always appreciate comments like yours as makes our staff so proud that all our hard work is working being a small family business we always try to help all guests where we can And having our new packages where by booking direct with us we have our discounted rate including breakfast wifi parking movies etc has been so popular and booking us out . Where receiving great feed back as is excellent value . The best deal available in our area. Where always looking for ways to give guests value for money Thanks for spending time to do the review See you next time

"Great for a brief stopover"

4
05/06/2017

Arrived late having just got off our flight so this was our stopover and was so easy to get too from the airport. Was given very clear instructions and received our key promptly. Room was easy to access and very clean and temperature was spot on. I slept like a log. Breakfast was great, no cooked breakfast but a range of bread to toast, cereals and fruit. Service was excellent. Bonus was breakfast was included in the hotel cost. Great way to start our holiday refreshed and ready to go. Basic minibar, no alcohol.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thank you Kathryn, appreciate your time to give us a review. We try very hard to give all guest a great experience. Being so very close to the airport puts us in high demand, most guest who stay for the first time and have stayed at local properties love the peace and quiet , and being so close to all amenities, walking distance, plus public transport outside our door step is wonderful, very fortunate. . Also now with the up-grade of Kingsford Smith drive being so busy with all the road works - our guest are not bothered by this as your taxi does,t have to go anywhere near this - avoiding all the delays and extra charges. Unlike most properties where there are many extras to pay we have a package so guest can pay one price and relax. Your Breakfast, fast wifi ( no need for upgrading is already fast), parking , Foxtel sports channels popular with our racing people and movies are all INCLUDED IN YOUR PRICE. Sorry about the no alcohol in the mini bar - what we do is well put any items we sell from our wide range in the reception, well stock your fridge before you arrive, this is really popular now. And well also give a 10% discount . Where not a flash 5 star though do the best we can , some good old fashioned personal friendly service, something I thing is lacking these days from larger Properties. So thanks and look forward to welcoming you back again when your next in town. Please book 7 - 10 days in advance where possible , book direct and well give you our very best deals , up-grades etc. Most of the time when we are a little quiet and rooms are available - we will upgrade guest to a larger room FREE of charge . Also a big tip the cheapest way to our motel is by Uber up to 50% saving as low as 11 to 12 $ .

"surprisingly good..."

4
19/05/2017

With a few past horror experiences at airport hotels under my belt, I approached this with great trepidation. Just an overnighter to join an international flight so did not require 5 star. What a pleasant surprise. Initial phone contact was extremely friendly. The check in was OK (rang staff who provided a safe combo) and my room was upstairs (did not appear to be a lift for those with heavy baggage). Very clean, relatively large (queen bed and a single), comfy bed and a good working shower. Good sized TV so pretty much all that was required. Bonus breakfast voucher for a small downstairs cafe and a short cab ride to the airport. My room was 20 and so was at the back of the property and very quiet. Good nights sleep at a reasonable price so will definitely stay here again for transfers.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thank you for your review We try and do our best to look after guests and give personalised friendly service. Our package offers the best value for money. With every booking 2 people receive a complimentary breakfast , WIFI, Parking & Foxtel movies &Sports channels . Also have just introduced our very best deal where we will beat on line booking sites by 10.0% when you book direct with the motel. Thank you

"The United Airlines equivilent of a Hotel"

1
10/05/2017

OK. This is as absolutely bad as it gets for this experienced traveler. We prepaid for a room for 2 nights in November 2016 for a trip in April 2017 staying at the hotel April 30 and May 1st 2017. Had our scheduled flight from Port Moresby been on time we would have arrived in Brisbane around 4:30 pm on April 30. However, that did not happen and we ended up arriving at the hotel on May 1 at around 9:00 am. Upon trying to check in to our prepaid room we were told that since we didn't show up on April 30 the hotel rented out our room and there were no other rooms available for us so we needed to move on. Think of that. The hotel got to sell the same room twice and also screwed us out of our prepaid reservation. As we were starting to drive away the manager ran out and said that they had an vacant room after all. At no time did they offer to reimburse us for the first night that we paid for and that they rented to someone else. So they sold the same room twice. I have filed a complaint with Best Western and am waiting to hear back from this hotel ownership.

Kristine P, Owner at Best Western Airport 85 Motel, responded to this review
Thank you for your review . We are very sorry about your reservation. Had we heard from you we could of made some other arrangements. We have a very accommodating cancellation policy of only 24 hours. As we run at very high occupancies and have rooms constantly in demand from regular guests. We cannot hold a room when 1. we do not hear from you to advise of your changed plans. We can only hold on a paid reservation. I would recomend you take out a travel insurance policy to cover incidences such as this , some credit cards have this included.

"Friendly, clean rooms, handy to airport."

4
03/05/2017

The ample free breakfast in a roomy dining area was a plus after a restful sleep. A short stroll to a local bowling club for a good meal and music. Owners go out of their way to make your stay enjoyable.

"15 mins from airport"

4
02/05/2017

Stayed one night for business, clean, comfortable, staff are friendly, great continental breakfast in the morning, starts early. Train line across the road if needed to get into the city. Felt safe. Thanks for the stay.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thank you As we have a lot of business guest we have breakfast times to suit Mon to Fri 6.30 to 8.30 and 30 minutes later on weekends to suit leisure guest We've just introduced our very best package offering the very best value and inclusions in the area Please be sure to call us direct next time to book and receive many rewards

"Excellent motel near Brisbane airport "

4
21/04/2017

What a find. Clean, quiet, easy to find & continental breakfast included. You won't go hungry. Beds are very comfortable, we had a king in a ground floor room. The managers are very accommodating & will assist in any way. Taxis are easy to book & about a 15 min journey to the airport or take the shuttle bus. If you want to go to the city you catch a train from nearby.

David S, Owner at Best Western Airport 85 Motel, responded to this review
Thank you Pam appreciate your kind words

"Good Location close to Trains and Portside Cruise Terminal"

4
08/04/2017

We were joining a cruise from Portside and selected this motel as it was well rated and close to the Cruise Terminal. We were allocated a upstairs room which required carrying out luggage up the stairs. Lucky for me a staff member came to my assistance. Parking for cars is not allocated and is on a first come first served basis. The room was very quite, spacious and had a king size bed. All this made for a great nights sleep. Breakfast is included and consists the normal Continental style breakfast selections. Just right to send us on our way for the day. I would definitely stay here again.

"2 Night stay with friends"

4
17/03/2017

Located about 10 minutes from the airport, and in a quite side road. Rooms were clean with modern furniture. Breakfast available, but no evening meal. Railway station oppersite, and good restaurant 5 minutes away. Harbour/shope etc 15 minutes walk away.

"A quiet clean place close to the airport"

4
13/03/2017

I booked a room for 3 adults to stay for a night to catch a connecting international flight. I was impressed by the room's cleanliness and found the bed cormfortable. The location was very quiet and Doomben railway station across the road. Restuarants weren't too far away but required a decent walk of 20 minutes plus. There were no beers in the mini fridge which would have been nice. Bathroom was clean and modern enough. Missed out on the breakfast because it only opened 7 a.m. on a Saturday which wasn't relayed to me so that was a shame. In all a happy customer for the price.

"Exceptional Service"

5
12/03/2017

Well where do u start I travel often, From the booking to the arrival at the motel . The greeting by the owners was very welcoming. So friendly genuine service treated like a real person instead of a number. Room was very clean and very quiet . So close to the airport and the area is very close to many restaurants and bars shopping etc Well maintained property will be back again Thank our David you were very kind to us

"Very Disappointed"

1
04/03/2017

If you arrive at this place after 8:00 in the evening the reception is closed. You have to pick up a phone and talk with someone who wants your credit card first to secure the room which is a little uncomfortable not knowing who you are talking with! The room had a very strong cleaner smell that gave me a headache. The air-conditioner also had a smell so we had to turn it off even though it was hot outside. The room was very dated but one thing in its favor is the sheets were nice and clean. The next morning the receptionist was friendly but we left early and didn't even stay for breakfast. We paid way more than we should have for the quality of the room

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for your feed back Being a small family business we operate the office from 7.00am to 8.00pm of an evening. We then transfer to our after hours staff, who have complete reports all information of incoming guest, special request, everything you can imagine plus more. the system is widely used by many properties . With the exception of very large Hotel chains. There are benefits of staying with either a smaller property like ours 1. Personal customer service the time to spend with you 2. Regular staff you may get to know and build friendships with, who know you well to service all special needs Or a larger Corporate chain 1. 24 hour reception 2. extra facilities Comes down to personal preference?? We know from our many years experience within the industry, that our service , operational hours are more than adequate for the majority of traveling people. The information required such as a credit card for security and photo id on arrival is for the safety of all persons staying with us plus security of the property. I know our guest are best looked after with these security measures in place. Unfortunately the world we live in dictates these measures - at times they are inconvenient though very necessary. The deodoriser we use is a very green variety to cater for all persons various conditions, can only say the cleaner on this day may of been a little generous with the spray than normal. We offer a package including FREE Breakfast x 2 persons per room fast wifi parking foxtel movies and sports channels These complimentary extras are included weather or not you choose to use any of them or not. Simply there for your convenience . All rates are fully inclusive of the above . We shop our rates daily so know we offer exceptional Value within our market place. We do our very best to look after all guest , though being human things do get by us at times.

"Sympathetic and helpful - oasis after the cruise!"

4
23/11/2016

We arrived way too early after embarking a cruise, and were met by sympathetic Dave and Denise. We were given a cup of tea and a seat outside in the shade, while our room was made available! We were lucky to get the triple bedded room, but felt that perhaps two beds would have been more comfortable within the space. The room itself as very clean and tidy, and the beds comfy! The breakfast that was included for the first 2 people per booking was adequate with fruit, yoghurt, cereal, juice, toast and tea and coffee. We made full use of the lovely pool as well, and have to say that all staff we met were wonderful, cheerful and helpful. Would stay here again - so handy for cruise ships arriving/departing Brisbane! We paid $15 for a 10 min. taxi from the wharf and pre-booked a 15min. shuttle to the airport the next morning. All went smoothly..

"Great Pace to Stay"

5
19/11/2016

Really enjoyed our stay. The room was comfortable, and obviously recently remodeled. The staff was fantastic and went way above anything expected to help us at every turn. We would highly recommend this property to anyone looking for convenience, comfort and excellent service!

"Convenient "

5
06/11/2016

Exactly what was required. Close to the airport and hire car companies. We were able to check in and drop off our luggage well before check in time. Clean, tidy and easy access. Id recommend this hotel for anyone.

"Good Airport Hotel"

4
02/11/2016

This hotel is located in a great little neighborhood within walking distance of many good little restaurants. Also available are grocery store, pharmacy/drug store and other services. The breakfast was adequate. The grounds are well appointed and maintained. The host is an absolute hoot and was very fun to talk to. Perfect for a one night layover at the Brisbane Airport.

"A wee Gem"

5
02/11/2016

We stayed here for just 1 night after a 24 hour journey from Scotland, it is just 10 minutes from the airport by taxi and we were pleasantly surprised, the rooms are a good size and well appointed, we had a table & 2 chairs , large flat screen TV, microwave, tea and coffee making facilities and a fridge with a minibar and by far the biggest and most comfortable bed I have ever had, Included in our room price was a continental breakfast.

"Quiet retreat only minutes from the Brisbane Airport"

5
24/10/2016

We stayed here prior to meeting family flying in from overseas. The location was perfect for this purpose and was extremely well fitted out for a short stay and the room was spotless & extremely comfortable. The location was quiet & peaceful despite being only 2 blocks from Nudgee Rd. Its location is within easy walking distance to both Eagle Farm & Doomben racecourses as well as the Racecourse Rd café precinct. There was the added benefit of being directly opposite the Doomben railway station which gave us ready access to the city. The included continental breakfast was well provided and available in the garden setting at the front.

"Great location"

5
20/10/2016

Had a great stay here before flying off on holiday. Great location that is near the airport and also Portside restaurants, with friendly staff and clean comfy rooms, just what we needed. Will definitely stay here again.

"Overnight stop for a show"

4
19/10/2016

Very clean. Fluffy towels, comfy beds. Everything in the room you need. Hairdryer, large mirrors, kettle, tv, safe, milk in fridge. Reasonably quiet, bathroom a bit small & parking tight. Breakfast finishes at 8.30am.

"Tricked by the name...."

3
18/10/2016

This is a very small drive in motel. Certainly tricked by the Best Western sign. However small and basic, the staff were wonderful and made up for the let down. The rooms are sparse but clean. Location is close to airport but too far from city center. Overnighting for an early morning flight is the only reason to stay here.

"Very nice motel"

4
11/10/2016

We stayed at this motel due to its location near the airport for 2 one night stays. Its location was great with lots of amenities and shops close at hand. One huge bonus for the motel is the railway station across the road. Travel into central Brisbane would have been so easy if we were staying longer. The managers of this motel are totally lovely and extremely helpful. The included breakfast was basic but extremely nice and well presented. The room was perfect in every way. Clean, comfortable and well appointed. I would definitely stay here again and would recommend it to anyone.

"Great Value Motel"

5
05/10/2016

Stayed the night before our trip with my family, smooth, efficient & friendly check in on arrival. The room was spotlessly clean & comfortable. Its location is ideal for the airport & access to the city. Staff were very helpful & knowledgeable regards to local restaurants which were only a short distance away. Would thoroughly recommend this motel, great value for money. .

"Home away from home"

5
03/10/2016

We have stayed here before. As always the place has a home away from home feel. Helpful staff, convenient location, breakfast and rooms are very clean. Will definitely be back again to stay on our next visit.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you Denise We have many regulars that stay weekly and say similar things. Our King beds are very popular. We are very fortunate to be so close to the Brisbane Airport only 10 minutes in a car. Our position is gold Not being on a busy main road and tucked away in a quiet leafy spot but so very close to all amenities. So no worries of traffic noise here, or need for double glazed windows. Our package that gives very fast WIFI, Foxtel movies and sports channels, continental breakfast and parking all included in the price paid. This with good old fashioned real service makes a difference. Also we are a genuine 4* rated property not a self appointed one by the owners, we have Best Western conditions and inspections to keep up with along with AAA to keep our ratings. Thanks once again

"BED BUGS !"

2
02/10/2016

Best Western started well, easy trip from Brisbane airport and with a rather late arrival keys and entry to room was done with ease. However room was dirty, didn't seem to have had a vac, thick dust along carpet, walls marked and to top it off starting itching after 20 mins in the bed and had a rash over most of my arms and legs. Convenient overnight stay, but not clean !

sbm1, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Dear Claudia G, We pride ourselves on our high standards of housekeeping and take such reports very seriously. However, we have had no complaints of this nature from any guest checking out recently and I am wondering if you have us mixed up with another hotel. You are most welcome to contact me at [email protected] Regards, David Owner

"Typical Best Western "

3
02/10/2016

Stayed here due to proximity to the airport before an early flight. The facility is somewhat dated but the rooms are adequate for a one night stay. It was about $ 23 to cab to the airport in the morning. Getting to the hotel from the airport via trains took about an hour due to having to change lines at eagle station and it would have been Cheeper to cab than for 2 of us to train. (Wish we had known). Not a lot around the hotel for meals and activities unless your into horse racing. Prices downtown are less without the ne d tochange limes on the train n if taking transit. So if staying for a night and need an adequate spot a short cab rid away this would work well. If staying longer would recommend the Meriton Herschel street 2 blocks from Roma station with all the amenities and sometimes a lower price.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Dan thank you for your review. We are one of the closest properties to the Airport. Our property even though we are only 10 minutes by car from the airport is not on a direct train line. Like you said isn't suited for a train transfer. Uber is the cheapest, next being a taxi. Dan you should of asked for a local map, as we are right in the middle of a restaurant precinct, we have a sports , bowls club 400 metres down the street, portside on the river filled with restaurants, bars shopping, same with racecourse road, plus eat street, plenty to choose from. Most city properties are additional parking , internet, and breakfast charges. We stayed last week-end and paid on top of the hotels price, $ 40.00 per day for parking, $ 25.00 per person for breakfast , our price is fully inclusive. We run at very high occupancies, because of our distance to the airport and fully inclusive very competitive value for money package. If you find a cheaper property offering similar inclusions we will not only match the price though beat by a further 5.0% . This is our guarantee to all guests.

"Convenient, friendly, clean"

4
30/09/2016

We wanted a nights rest after arriving at Brisbane airport at 10.30pm and found Airport 85 was perfect for our needs. It was almost midnight when we arrived, and it was easy to check in: there was a room key in a safety deposit box for us. Our room was clean and quiet (no traffic or airport noise). Breakfast was served from 7am and the staff were really helpful in giving us tips on tourist attractions, advice and maps for driving around, and even where to get cheap parking in Brisbane CBD.

"Very good Motel accommodation close to the airport."

4
26/09/2016

Very good standard of accommodation and relatively close to the airport.About $22 for taxi to airport.Good pub food available at the Gallopers Bowls club nearby.Check in staff very helpful.Ideal for an overnight stay.

"Good value"

5
24/09/2016

Excellent location to Airport and well maintained property. It is quiet from traffic noise and has very comfortable rooms. The swimming pool is a bit cold but that makes it refreshing.. We would stay there again.

"Basic but perfect for a stop over."

3
22/09/2016

Stayed for two nights white in transit to Roma from the UK. Arrived late at night and reception was closed but there is a phone on the wall. Just press the button and your put through to someone who will give you the safe code to retrieve your key. Safe is to the right hand side of reception door. Although there are signs up saying please be quite as other guests are sleeping some do still drag the bags across the rough floor with the cases with wheels. It does tend to echo in the little court yard. Room was basic but pleasant. Did smell a little like dirty old clothes but not too bad. Bathroom a good size but the best thing is the bed was really comfortable. Along with the key, you get a free breakfast voucher for two people. It's a continental style with tea, coffee, a choice of juices, yogurt, fruit, cereal and toast. Just help yourself. Quite tasty and plenty of it. The lady in reception was very nice and helpful. She advised me where to eat in the evening and having no car, I was relying on things nearby. They have a new map which is vey helpful. This shows all the restaurants in the Ascot area. I settled on a the bowling club a very short walk to the end of the street and turn left. Good food quick service and very friendly. On the Sunday again the lady was very helpful when checking out and showed me that on the phone there are two Taxis you can call. By the phone is a reference number for each company to get to a better rate to the airport. All in I would stay again for a night or two perfect location for airport if it's a quick stop over.

"Small but great service and comfort"

5
22/09/2016

Small motel in middle of residential area. 4 miles from Airport in Brisbane. Clean and everything works. Lots of counter space. The couple that owns it are very friendly and and helpful. If you want a resort this is not it.

"Great Motel"

5
13/09/2016

Stayed overnight, the location was very handy to the airport. We arrived after the office had closed for the evening & check in was well organised with key & paperwork in the safe. The owners are friendly, helpful and accommodating. The room was clean and spacious. The motel was located in a nice quiet area. The breakfast was great too and convenient as we needed to get on the road so we didn't have to stop on the way. Would definitely stay here again and recommend it to others.

"perfect overnighter"

4
30/08/2016

this place is perfect for if you've arrived late in from the airport or you need a quick stay before you fly. although not the flashes of places, everything is clean and tidy. the beds are a bit soft and sunken in for my liking but it's perfectly adequate for 1 night

"Perfect overnight stay."

5
29/08/2016

Stayed overnight with husband and 3 children. Arrived in at midnight and check in was well organised with key in safe etc. The owner is fantastic, friendly, helpful and accommodating. Room was very clean, well equipped. Couldn't have asked for more.

"Very brief visit ( we left)"

1
15/08/2016

This hotel gets good reviews... It depends what you are looking for. It is not a pleasant part of town. But the biggest issue for us was the smell of toilet deodorant in the bed room. Was very overpowering. So much so we left.... ( it looked clean and fine otherwise)

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for your feed back- Sorry your stay was not as expected Our Motel is positioned only 10 minutes from the Airport , a leafy very quiet area and very sought after by our guests. We run at very high occupancies all year round due to our position alone. The suburb Ascot is in high demand being very close to the city , Airport, and all of Brisbane amenities. A very safe area weather walking around anytime of day or night. My managers investigated the smell at the time and found it was a womens fragrance coming from the carpark. If you would of come to the office , where sure we could of assisted you and satisfied your inquiries. We do understand when suffering from asthma, or any allergy symptoms , can be very distressing , as my children are very sensitive to similar conditions.

"Home away from home"

4
28/07/2016

Position was so convenient to airport and transport to city.. Rooms were comfortable and included breakfast was a bonus. Staff were friendly and helpful. On the downside, there was no easy access to eateries for an evening meal, especially when not travelling by car and with young children. Venue was very clean and tidy.

"Comfortable Stay"

3
26/07/2016

We stayed one night in the family room because of its close proximity to the airport. The hotel was very easy to find. The room was basic but clean and comfortable and a good size for 2 adults and 2 children. There was a mini kitchenette in the room which could be handy for those staying longer. Breakfast was basic but had everything we wanted so can't complain. Checking in was super easy and the owners/managers were very friendly and helpful. Would recommend for those needing accommodation near the airport.

"Clean and comfortable, handy to airport"

4
23/07/2016

We stayed one night with our 3 children after a late evening arrival into Brisbane from NZ. Late check in was easy to arrange, the room was clean and comfortable and the complimentary breakfast (for 2 people) was very nice. Good option if you are coming or going from Brisbane Airport.

"A pleasant surprise in Ascot"

5
21/07/2016

We decided to use this motel because of proximity to airport. We were positvely surprised by a motel with hotel standards. The room was large and clean and a self service mini Kitchen. Wifi was excellent throughout the complex. Very nice pool.Small continental breakfast included.Late arrival was arranged through Office phone and keysafe. Perfect.Very helpful staff. 5 min walk to an ok sports cafe. 10-15 minutes walk to Racecourse Road With lot of restaurants etc. Walking totally 30 minuytes you are riverside and can use the ferry to Central Brisbane or you may use bus or Queensland rail stopping NeXT door to hotel. Fixed taxi fare 22AUD to airport.

"Over nighter"

4
08/07/2016

We stayed overnight before an early flight out of Brisbane Airport. We did not have breakfast which I believe is complementary as we had to leave too early. Nice and handy to airport and cruise terminal - we will be staying again if we ever have early flights etc.

"Good but a bit pricey"

3
06/07/2016

Room was fine and breakfast included but a bit overpriced compared to similar motels at which we stayed. The location is a bit remote from facilities if you did not have your own transport. Staff very friendly and amenable.

"Very good for all short stay"

5
25/06/2016

Room is good equipped, bathroom is very nice. A friendly and supporting staff. Included breakfast is called "light, but It contains everything needed. We stayed just one night, just for a stop over. Would choose again.

"As Expected"

4
11/06/2016

Stayed here for one night as we had an early flight, the lady at reception, Christine, was first class. We checked In very early and were given an upgrade. Christine was full of useful info about the hotel, neighbourhood and best way to get to the airport. Not the biggest of hotels. Clean fresh and very comfy bed, what more can you ask for.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for your feed back We are very busy with lots of people like yourself as being so close to the airport we are a convenient stop over. The close proximity to restaurants, shopping etc. Though still a very quiet location , not on busy main roads is the the big winner for us with our regulars.

"Clean, comfy cheap motel with great train links. "

5
11/06/2016

We used this motel because after a 30 hour journey from the uk we just wanted to get some sleep when we arrived. It is only 10 mins in a taxi ride from the airport about $25 but just across the road from the motel is the train station with excellent links to the city for a family ticket 2+2 it was $16 Great hotel for the price we paid clean and fresh with a huge bed with memory foam mattress and bunk beds. We didn't use the pool or the free breakfast so I can't comment.

"Close to Brisbane Airport"

3
05/06/2016

Location is very close to the airport. Train directly across the road, that runs regularly. It does stop at 8 pm. On a busy road, traffic was much lighter in the evening. Building is definitely older looking than the pictures. Room was clean, as was bathroom and towels. When I checked in (around 3 -3:30 pm) the door was open to allow ventilation. Even though every thing was clean, there was a smell of toilet/sewage? This was not just me who noticed this, as I was dropped of by relatives, who noticed this too. It either dissipated or I got used to it, as I turned on the bathroom fan, and had the front and back door open. I had been upgraded to a family room, that had a King bed and a top and bottom bunk bed, which partly obscured the outdoor light coming in, so the room was a bit dark. Staff were friendly, and breakfast was a standard continental style. Would actually rate as 2.5, but the half star is not an option. Nowhere near the 4 star, it was given, when I looked at the options.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank-you Koby for your review. Yes our location is excellent so close to all public transport. And the train stopping of an evening is great as limits noise . My apologies for the smell as we had the local council working on a pipe outside the property doing maintenance. We are a 4 star rated by AAA not self rated as many properties are. We do not give this rating ourselves is done by the regulatory body. You may of booked our economy room which is smaller though is discounted to accommodate the cheaper rate. We have only one room like this to help accommodate guests travelling on a tight budget.

"Avoid Best Western Airport 85 Motel"

3
24/05/2016

These would have to be 2 of the rudest people. They make out to be friendly but offer no assistance or help at all. The woman at the desk (female manager) tries to say everyone else is a liar or that Bookings.com are no good and don't give her the information. Our friend had prebooked with Bookings.com for an early arrival - the female manager denied having those details even though my friend showed her the confirmation email and Airport 85 had the booking and payment. There were 6 of us and we asked if we could then have a room for an hour to change and pay cash, there were several rooms unused but they declined, the male manager informed me how he doubles or more the cost of wine he purchases at Dan Murphy's but the own does not - he only adds a couple of dollars which the manager said is stupid. You book for 4 people and pay for 4 people in a room but only get breakfast for 2, we were offered no free wifi. There is no sign on the cafe door to say the times so we arrived at 905am Sunday morning to be told that breakfast was over and we could not have anything to eat (cafe closes at 9am) hey put a sign on the main door not inside the cafe behind blinds. We ended up going down to Airway Motel which is a short 2 minute walk down the street and they accommodated us to a room for an hour so we could all change and get ready to go out - cash payment and they were so friendly so stay at Airway Motel instead next time. We took our bags back to 85 and later that night the male manager tried to say that they got a room ready at 10am for us and he tried to chase us up the road but we had gone. Lies as we were at our function at 930am and he knew our bags were in the lobby. The next morning on check out the female manager told us to use the free taxi phone and quote a number to get a fixed fare of $37.90 to the airport - I rang the taxi and quoted the number given but the girl said they don't know what that means and that they do not do "fixed fares" with Airport 85...I hung up and told the female manager who came out of the office yelling "they are lies they do I used it 2 weeks ago, they are lying"....that was scary - we got out maxi cab which cost $39.60 so I don't think the "fixed fare" was saving the 6 of us too much money. The motel managers just constantly blamed the Owner, Bookings.com, the taxi company for the poor service and their personalities. Tip would be to avoid this motel and use the Airway Motel 2 minutes up the road for a much nicer friendly welcoming business.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Kim thank-you for your feed back Kim Ill try and cover a few points you have mentioned. After a discussion with my managers about your comments. Firstly you arrived at the property at approximately 8.25 am in the morning , our check in time is 1.00 pm , majority of properties are 2.00 pm. We do this as a courtesy to our guest. And quite regularly allow an early check-in. My managers are extremely experienced , work long hours and receive excellent reviews as a average we are an 8.2 on booking.com and the preferred motel No 1 in the area. We would not receive these recomendations and such a high number if my managers were rude . I can assure you they do a terrific job and are very well suited within the hospitality industry. Unfortunately booking.com may have given incorrect information as the only way to guarantee a early arrival is to pre-book the evening before and pay the nights accommodation - this way leaves your options open to arrive any time at your convenience. This was explained to you by my manager. Yes we may of had rooms availiable , but not your configuration of room type that you had booked. And like I have said the check-in time is 1.00pm not 8.30am in the morning. As we run at very high occupancies, our cleaners are all very busy cleaning rooms for our incomming guests. What we do offer where larger chain properties do not is we will put your room as a priority to be cleaned and advise when completed. As we did not have a mobile no for you , we could not contact you. WIFI is free plus a complimentary breakfast for 2 persons per booking, plus foxtel movies and sports channels and parking. I have sighted the cctv security cameras and see you arrived for breakfast at 9.23 am . We close at 9.00 am. Our manager was kind enough to offer you what was still available at the time, as he was in the middle of cleaning up. You received coffee and cereals, well after our breakfast service time. In all honesty I believe you received good service for the time you arrived, being offered breakfast after we had closed. Also you were given an extra coupon for breakfast free. Not charged. One of your parties also were given a free up-grade from a double room to a Deluxe king single room. I do not know what extra we could of done, to give you the service you may of been expecting. With the exception of getting you in to a room when you arrived. Bearing in mind this was 4.5 hours before our scheduled check-in time. The only way any accommodation property can give you this to be guaranteed is how I've explained within the above feed back. I would recommend with your future travel plans when wanting an early check-in , is to contact the property direct and receive there instructions.

"Brisbane airport stopover"

4
19/05/2016

Chose this because only 10 minutes drive from the airport; had a king size bed which was very comfortable; had trouble with the pillows as they were too high and firm; friendly efficient check-in; shower has minimal water pressure so was a bit dismal; very noisy fan in the bathroom which was also the light which makes for disruptive midnight toilet visits! free continental breakfast was available but we left very early; no dinner available but an easy 10 minute level walk to the Gallopers Restaurant at the Bowls Club which had great food and was warm and well appointed.

"Close to airport"

5
18/05/2016

We stopped overnight after returning from overseas. We were greeted by a friendly staff member who was very helpful. The room was clean and comfortable. Breakfast was reasonibly priced and decent. I would definitely recommend Airport 85 Motel.

"Good service, friendly staff."

4
15/05/2016

I stayed over to catch an early flight as this hotel is close to the airport; $28.00 taxi fare. I phoned ahead to advise that I would be checking in very late and was pleased to find an easy access key safe, clean room & comfortable bed. I was a bit disappointed not to be able to order bacon & eggs for brekky as they offer continental only breakfast which was nicely presented. Very friendly staff who assisted with taxi info & wished me well on my travels.

"Surprisingly good motel with free continental breakfast"

5
07/05/2016

We decided to stay at Best Western Airport 85 motel so that we could get to the airport instead of being stuck in traffic on the Gateway Motorway, and we were so glad we did. We had a lovely big room with a very comfortable king size bed and the proprietors gave us ideas for takeaway dinner. They also sell a few beers and soft drinks so you don't have to leave the room. They serve a very nice complimentary continental breakfast and have a phone link to a taxi pickup to get us to the airport. We arrived at the airport in good time so that we could arrive in Sydney to be picked up for an 18 day cruise to Honolulu with Carnival, which was also an excellent experience.

"Clean but basic!"

3
07/05/2016

Room was basic but clean. Wasn't advised that breakfast was only from 6:30-8:30am so went down at 9am and kitchen lady was very rude! She wouldn't even give me a bit of bread! Man at reception was very friendly and apologised but after getting off a 24 hour flight with limited sleep, it was very frustrating!

"Pre Airport Stay"

5
01/05/2016

We booked this motel through Qantas as a pre night stay to our overseas trip. The room was spacious with a king & single bed, 2 tub chairs, table, desk and another straight backed chair. The wardrobe housed plenty of hanging space, a safe, microwave, mini fridge, tea/coffee makinf facilities, available for purchase were noodle cups, as well as the usual assortment of chip/drinks etc. The bathroom had a large shower, vanity and toilet, a little more spacious than the norm. Shampoo/conditioner/soap were all supplied. The room had a back door with a pathway leading to an outdoor bbq area, which was a pleasant addition. A continental breakfast was included, which was quite adequate. The motel is situated across the road from Doomben railway station, but this only operates business hrs and is an end of line stop. The motel is in a very quiet street, so no noise except those leaving in the early hours to make their way to the international terminal. All in all a great stay, and we will stay here again when we need an overnight before/after a flight.

"Close to airport"

4
30/04/2016

Clean and basic room. Friendly service. Not far from a street with number of really nice restaurants…..We were literally there overnight, but it impressed as a good place to hang out round the pool too.

"Best Service"

4
29/04/2016

I haven't actually stayed at the motel as yet. However my initial contact with them was SO helpful! I just got off the phone with them and was blown away by the service. The lady I talked with took my booking without having to use the Internet. Love personalised service! Thank you!

"Close to the airport"

3
28/04/2016

Close to the airport so nice and convenient if like us you have an early morning check in. There is a bowls club down the road for nice, cheap, family friendly meals. The room is basic and quite a tight fit if there are 5 of you!!! We checked out too early to get the breakfast, but staff were helpful when we asked about buses to the city. Its pretty basic and a bit shabby but Ok for a quick overnight stay.

"Clean, Friendly and Cheap "

4
23/04/2016

I stayed at this hotel for one night to recover from jetlag (having been on airplanes for 20+ hours before arriving at Brisbane) before continuing onto Melbourne (where my tour was to begin). The hotel is only about 10 or 15 minutes from the airport, was very clean and quiet. Additionally, the hotel was very gracious in providing information and help via email before I arrived. Just what I was looking for - a great place to get a good night's sleep before finishing my air travel to Melbourne.

"Good value"

4
21/04/2016

Nice easy place to stay. Only had an over nighter which we found was handy distance to the airport and easy to get out of Brisbane the next day. We did self checkin after midnight with no issues (just let them know before hand). Breakfast was nice and simple and very friendly staff. Good size family room with bunks and room for port a cot.

"Don't arrive late"

2
21/04/2016

Excellent room. Comfortable bed. Friendly managers. Reasonable breakfast. But beware, there are at least TWO places with the same address - 40 Lamington Ave. If you are not familiar with Brisbane and if you are using sat navigation make sure you find the one in Ascot! Not like us and at least one other person! Oh, and don't arrive late. After the office shuts, you will be reliant on the after hours telephone service to get access to your key. We waited over 45 minutes for them to respond - and we weren't alone. And the phone on the wall didn't work either - we had to use a mobile. As we had just arrived from Singapore and hadn't yet got an Australian SIM we had to borrow a phone from another guest. Allegedly, response time should be 2 or 3 minutes. If that is the case, we were just unlucky. However, it's enough to put us off this motel for our next visit. Beware.

"Good location and good condition"

4
20/04/2016

Very good location : close to airport and train station. Very quiet environment ! Close to Hamilton Eat street market (open on Fri and Sat only) for fanny food and dockside wharf for fine dining. There is a supermarket in Dockside wharf as well.

"Great location to airport"

4
18/04/2016

Really friendly, rooms modern and tidy and came with 2 continental breakfast. Bed was very comfy if you like soft beds. Only negative was a noisey air con inside may need a service and fridge, once we put ear plugs in no issue. Priced at $195 seemed high for the room but maybe comparable to the area due to only being 10mins from airport. Would stay again......

"Good value"

4
12/04/2016

Friendly & tried to accommodate to our needs, just need an easier way to get suitcases up the stairs. convenient location for the airport, clean, comfortable, made use of the tea & coffee available in the room.

"Great Stay"

5
07/04/2016

Great place to stay! Hosts very friendly and it is obvious that their customers matter. Will stay at this place again if I am traveling to Brisbane. Breakfast was fun! Easy to get around to little cafes and to and from the Airport!

"Excellent accommodations"

4
06/04/2016

Staff was very friendly, room was very nice and great location being near the airport! Loved the free breakfast and wifi. Fairly good pricing for the room. Wish there was a fitness room. But an outdoor pool was available.

"Good motel, close to airport"

4
04/04/2016

The Airport 85 Motel was clean, had free parking, AND free Wifi; it also offered a continental breakfast included in the price. Managers were friendly and happy to help guests. Great to have a pool on the premises to cool off too.

"Handy airport motel"

4
02/04/2016

Clean, friendly, pleasant surroundings, nice breakfast. WiFi was great. Only problem was carting our luggage up the outside stairs to our second floor room. If you have heavy suitcases, it is a good idea to request an downstairs room when booking. Good location -- pleasant walk to the shops by the racecourse, where we had a very good lunch. Handy to the airport and within reasonable distance to the cruise ship terminal. (The taxi ride to the terminal was $65, while the shuttle from the airport cost $22.)

"quick break getaway"

3
31/03/2016

excellent location, directly across the road from Doomben railway 30 minutes into centre or a 20 minute stroll to the local warf with great eateries and a local friendly shop. hotel was basic but met our needs, disappointed to have had breakfast included to then be told on arrival it was only for 2 guest and the rest had to pay $12, you are cheaper eating in town. as it was cereal fruit and toast on offer this did not suit the party as we are gluten and dairy intolerant.

"Rude and Unhelpful"

1
26/03/2016

This was the worst hotel we stayed in on our 5 month trip because of the off hand and rude service. We had asked if we could leave some cases for a few days and were assured this would be no problem. When we arrived we were told in a very rude and off hand way that this was no longer possible - no explanation was given and the lady seemed to find it rather funny,

"Perfect when leaving or arriving from Brisbane Int'l Airport."

5
25/03/2016

Our room was immaculate, and the owners attended to all of our needs and answered all of our questions. They could not have been more accomodating. We did our own cooking and so it was handy to have the bar b q right there. Also a nice breky included with the room. Close to shopping, restaurants within walking distance and the train station across the street was awesome. The bus has a stop within 1/2 block. We spent 2 nights and were very happy with everything.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you Robert Thanks to our staff doing a great job , our rooms are immaculately presented. The BBQ is getting well used with the beautiful warm weather we have been receiving . Appreciate your business and thanks for the review

"Convenient, Clean and Friendly"

5
22/03/2016

Very comfortable stay, very quiet and the team were very welcoming. The unit was very clean. Breakfast was a nice touch and a good way to start the day, Would stay here again if needing to be near the airport. The motel also had a nice looking pool, unfortunately I did not have time to use.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you Biglobb appreciate your time to give us a review

"Close to Airport, Clean, Friendly Staff"

3
17/03/2016

We booked this hotel for one night so we could get our flight the next day, it says on the email that they do close check in at 8pm, i think this is a bit of an inconvenience especially as its an airport hotel and people have flights at all different times, we had trouble getting our bags so we ran a bit late so i rang the hotel and they managed to keep it open til we got there which was nice of them. The rooms are clean, spacious and the showers are really good just what you need after a long flight! The room rate included breakfast, tea, coffee, cereal, bread, fruit etc. The man on breakfast was lovely i didn't get his name but he was so friendly and a real credit to the hotel! We checked out at 10am and our flight wasn't til 11.45pm so we had a long wait ahead of us we asked if we could stay by the pool all day and that was fine they even looked after our suitcases for us which was great. However, they don't have any downstairs bathrooms so we only ended up staying there for a little while until we needed the toilet and unfortunately had to stay at the airport for hours. The hotel doesnt include lifts but it does include free wifi. Other than that it was a pleasant stay, lovely staff, beds are comfy, room is clean would stay there again for an overnight stay.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you We are a small family business and mann the office from 7am to 8pm , sometimes a little longer depending on occupancy, etc. We then have our afterhours team take care of till the next morning. Doing our best to accommodate our guest requests where possible. We wouls like to be there 24/7 though being a family business is not viable at this stage. Greg my manager is a character, who enjoys his position and loves talking with the guests and helps where possible to assist with anything he can to make your stay more enjoyable. Sorry about the bathroom non existance , we unfortunately do not have a public bathroom only ones in the rooms. As we are only one level and a smaller size Motel only 25 rooms no real requirement for a lift, though we will happily always assist when requested to help out with luggage, etc, where possible. Glad you enjoyed your stay and look forward in seeing you again. Please let us know of any requests in advance so we can do our very best to look after you. Always a pleasure to assist.

"Convenient to train station, race track and the local Bowlo"

4
16/03/2016

Clean Comfortable rooms, lovely big bed. Continental Breakfast great way to start the day and the train station across the road gets you to the City. Convenient to the airport, cost me $12 by uber to get to the airport the next day. This trip has cost me between $20 and $50 by taxi in the past! The office staff helped drag my bag upstairs, for which I was grateful.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank You Kellie Glad to see you enjoyed our property. Our position is very sought after by many guests as we have public transport within a very short walk, giving access to the Brisbane city, sunshine coast, gold coast, Airports and all local attractions. This combined with our leafy, quiet position away from the day to day traffic chaos of Kingsford Smith drive and other main roads , sees many regulars treat us like home away from home when staying in Brisbane. Our goal is to make all guest feel very welcome and feel relaxed and able to enjoy being away that your needs are catered for and nothing is too much trouble. Personal friendly service, what is lacking in our industry today. Technology is changing daily, though our service remains the same. Glad to see you had a good fare price .

"Close to Airport. Clean, Friendly, Inexpensive, Unpretentious."

4
11/03/2016

We arrived into Brisbane in the late evening and this motel did exactly as it stated on the tin. It provided clean, no-frills, inexpensive accommodation close to the airport allowing me to be there for an 07:45 flight without any hassles or worry. The lovely owners both booked us a cab for our transfer at the time we checked in and opened breakfast for us promptly at 06:30hrs so we could grab a bite before heading off. The room was spacious, clean and the bathroom spotless and bright in white. The air conditioning cooled the room well although it could have done with a service to remove an annoying squeak on the fan blades. There's a swimming pool in the grounds but I never had a chance to use it.... it appeared clean and well maintained. If you are after a luxury hotel, this is not for you. If you want somewhere inexpensive to stay for a night that is clean, spacious and unpretentious this ticks the box.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thankyou Glad to hear all went well , will look into the fan blades being squeaky. Yes we are not a 5 star rated property though a genuine AAA RATE 4 STAR . We specialise in airport accommodation and are very popular with corporate travellers, as we are in a sought after quiet location only 10 minutes to the airport. Being in a quiet leafy position , within walking distance of all amenities. Keep us pretty busy most of the year. So please book early 10 -14 days in advance so we can look after you on any requests you may have .

"Very good"

5
11/03/2016

Very good motel. The room was very good and the bad was very comfortable. In the motel there is a laundery wich is open untii 8 pm The motel is very near to airport and is very good for people who fly early morning!

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you Thanks for your feedback, appreciate your time . Look forward in welcoming you back again

"Booked for 3 singles breakfast included for 2"

3
07/03/2016

I booked for 3 singles and presummed breakfast would be included for all of us - not the case also in the room only blankets for 2 beds. The smell in the room was overpowering from the carpet cleaner, powder that we all ended up with a bad case of hay fever, started sneezing and weezing from when we walked in the door until we left wouldn't stay there again

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thankyou for your review Our breakfast is complimentary and includes 2 persons per booking. This is on all sites with extra persons , a third or more persons an extra small fee. Where sorry you missed the information when you booked. The blankets were in the room in the top cupboard and drawer with the additional pillows. Where always available via the phone in your room , so please feel free next time to give us a call anytime. We have recently changed our cleaning product- it is allergy and green house free so we don't have this problem. I will discuss this with my supplier. As we have not had any other mention of this. It may have been the smoke, as we advised you that we were a no smoking property, as you were smoking right near your room. We do supply a special smoking area well away from any rooms, to allow for smokers.

"Business Trip"

4
27/02/2016

Very neat, comfortable room, pillows were a little big so we used the small ones ( i am fussy with pillows) The staff were helpful and friendly. Good standard breakfast included in room, Happy hour drinks 4-6pm.Opposite the train station (not noisy ) Good area to airport and back through to eatery's at the Gasworks Plaza.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thankyou Jenny. Pillows what we do is have spare ones in the drawer , so you can change if you like, sorry - you may have missed them. Thankyou for staying with us and look forward to seeing you again.

"Near to the airport"

3
26/02/2016

This is a very basic hotel near to the airport. Clean, basic and with free parking and free wifi. It's a cheap reliable motel before catching a flight and not much more. There are some restaurants a short drive away.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. We maintain a steady business with regular repeat business. As these guests value our position and the peaceful surrounds. We have no need for double glazing to reduce outside noise. As there isn't any. Our closest restaurant is only 400 metres down the road, where we can also arrange a charge back for you. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0732684966. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, David Smallbone Director BEST WESTERN Airport 85 Motel

"Excellent"

5
25/02/2016

One overnight stop after flying from London to Brisbane room and facilities were ideal. Checked in very late but everything was made very easy. Don't forget breakfast ends at 8:30am. We missed it! Parking on site very near the rooms. Very well maintained.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Sorry you missed breakfast, glad you enjoyed your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0732684966. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, David Smallbone Director BEST WESTERN Airport 85 Motel

"A great location for the airport "

4
24/02/2016

This modern BW is in a great location ten minutes from the airport. It has a nice pool and they offer complementary breakfast in the morning. The rooms are spacious and well appointed with AC and two beds, and a great shower. All in all a very good place to stay and the owners are terrifically helpful.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0732684966. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, David Smallbone Director BEST WESTERN Airport 85 Motel

"Clean and comfortable"

3
23/02/2016

A good sized room, well fitted out. A bit disappointed that the fourth bed was a roll away. That was not mentioned in the hotel description. Overall a pleasant stay but not necessarily value for money!

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. The forth is a pull out bed ,not a roll a way though a full size single. The family rooms are Great value when considering 4 persons can stay for $ 199.00 including breakfast for 2 + free wifi, foxtel movies and sports channels and parking. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0732684966. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, David Smallbone Director BEST WESTERN Airport 85 Motel

"Great service!!"

5
22/02/2016

Nice tidy rooms, in a good area close to airport and ship terminal would definantly stay there next visit to Brisbane, our room was upgraded for no extra charge so that was a bonus very happy with our stay!!!

"Good enough room. Excellent staff"

3
21/02/2016

Room: Clean, spacious but a little dinghy Staff: very friendly, very helpful and overall will be the only reason I will be going back to this inn Location: 15mins to the airport by car. There's a train station in front of the property but I didn't use it so I have no idea how long it will take the trip to the city. Food: they serve complimentary breakfast of bread, cereals, coffee and juices. Nearby RSL is walking distance about two blocks away but I wouldn't really recommend the food there. Other notes: I stayed in the ground floor and I can hear every movement and cough of the person occupying the floor on top of me.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you Andrea. You may have booked our economy room , this is smaller than our standard though priced accordingly to allow travellers on a budget to accomodation close to the airport. This room books out weeks in advance, very popular. Next time Book direct in advance and we may be able to give the same rate though up-grade to a bigger room , as a bonus of booking & paying in advance. conditions apply. thanks for your business

"Best Western motel"

3
21/02/2016

Was not bad for an overnight stay and close to the airport as we had to catch an early morning flight. Breakfast was continental and good.Staff were nice and helpful. Went to the eat night market for dinner and you could walk there. Would go there again.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank You Janep. Our position is highly sought after, being so close to the airport, though far enough away so you can still have a quiet nights sleep, though walking distance to some great restaurants, markets, etc. The eat street markets and the city cat ferry into the city or Southbank is very popular glad you enjoyed your stay. We welcome you back again soon

"Best Location for the cost conscious"

5
20/02/2016

Motels seem to be the norm in this district. Cheaper than the on airport hotels, this Best Western property is ideally situated next to a railway station. From here you can get right into the city centre in about 20 minutes. It is also close to the airport for early morning flights. The room was excellent, very clean and well provisioned with the usual tourist amenities. Checkin and checkout was very efficient, we just dropped the keys off in the morning as the office wasn't open. The area was very quiet, and the bed was large and comfortable. We used Uber for our lift to the airport as this turned out to be the cheapest option. Would I recommend this motel for a quick stopover? Definitely.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thankyou Jonathan Yes our rates and Free inclusions are far cheaper than the airport properties, Great value. We thankyou for your time to send the feedback. Look forward in seeing you on your return trip.

"Transit stay at BEST WESTERN Airport 85 Motel"

4
20/02/2016

Very plaisant stay and very efficient staff. We were four (my wife, a kid of 5 years old and a baby of 6 months and me). We have decided to stay only one night because we came from Noosaheads and our fligth was very early. Warm wellcome of the staff and the room was like we hoped. The motel is very close to the airport. It was the good choice for one night.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
thankyou appreciate your business

"Convenient to airport and cruise port"

4
18/02/2016

Conveniently situated half way between the two, this property is good value for money. The breakfast has not a lot of variety, but is nicely presented and enough to keep you going for a while. No paper plates and plastic cutlery as experienced in other BW hotels. Clean and comfy rooms, with little kitchenette a big bonus.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you Claudia We try and offer excellent value and refuse to be beaten on price for what we offer. If any guest finds the same rated AAA 4 star rated Motel that offers like we do Free breakfast, wifi, foxtel movies and sports channels, & parking. We will not only match bur beat by 5.0% . Our personalised and friendly service by our managers is greatly appreciated by tired weary travellers when arriving after long hours travelling. We look forward in welcoming you again next time. thankyou for your business.

"Great stay"

5
15/02/2016

Staff were friendly and helpful. Rooms were very clean and spacious and the beds were so comfortable. Breakfast in the tea room was lovely and more than enough. Wouldn't hesitate to stay again. Very handy to the airport and wharf.

David S, Manager at BEST WESTERN Airport 85 Motel, responded to this review
Thanks for your feedback Gayler . appreciate your kind words, will pass onto staff. Please keep up to date with facebook search Best Western Airport 85 Motel And be sure to call direct for personalised service with our best rates and inclusions for your dates required. Advanced bookings are allways discounted be sure if possible to book 10-14 days in advance. Or email on [email protected] . Speak with a real person, this goes direct to reception. Is our hotline.

"Ideally situated for Brisbane Airport"

4
15/02/2016

GOOD room and helpful service from managers. Excellent club nearby for evening meals.A light breakfast is provided as part of the deal which we found useful. In addition we were given sound advice about transport links and cost implications. If needed we will defiantly re -use this motel.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thanks Jacqueline for your feed back. The Bowls club down the road is great, good meals reasonably priced, and family friendly. Our guests are looked after there extremely well. We have a charge back arrangement if required. Very fortunate with our sought after position, close to all facilities , though just far enough away so you enjoy a quiet nights sleep. We look forward to seeing you again soon. Please remember to call direct on 07 32684966 for personalised service. And keep up to date with face book of any specials we may have going. thankyou

"Tiny room"

2
15/02/2016

Worst BW in my life! Ridiculous space at bedroom and bathroom! Small spaces at carpark. Weak internet and noisy air conditioner!! First and last time 10 minutes by car to Brisbane Airport, be careful with traffic at rush hours

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank-you Marcos for your feedback. Unfortunately you have booked our smaller non standard room , though this room is priced accordingly and suited for price conscious travellers. This would of been explained on check-in. We could of up-graded you to a more spacious room with an extra charge, if available at the time of arrival. Our car parking is of a standard size. Our WIFI is managed 24/7 and does review by guests as very good. Air conditioning does have a quiet mode for sleeping , you may have missed this setting. Being Brisbane the traffic is like most capital cities very busy on peak hours, and suggest you organise travel outside of these hours or allow extra time. May I suggest on your next booking to check with reception directly on the room you are booking to ensure it is suitable for your requirements, and any assistance with transport can be also advised. Regards the Best Western team.

"Complaint"

1
12/02/2016

I recently stayed for A night with my family our stay was ok but the advertising is not impressive 1 free wifi n/a airport shuttle n/a breakfast abysmal, not child friendly! If you book with a child surely a cot shouldn't be charged extra!?

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you oisinduffy for your feed back. Our rates do include Free wifi, a light continental breakfast for 2 persons per booking, Foxtel movies and sports & parking. The Shuttle is not included is through a company called conxion ( 1300266946 ) this is clearly marked on all websites as fee applies. We are very busy with families and extremely popular Fri - Sun as our family rooms are great value including breakfast for 2, 0-3 year olds are no charge and 4-11 year olds are half price. Together with our inclusions does make for exceptional value and saving families money. Unfortunately we do have to charge for a cot , the small fee does include linen. Our regular guests are always happy with our rates as we are advised the package is great value for money, when considering the inclusions we provide free of charge , and compare if you were having to pay for these extras individually on top of your accommodation rate. Hope this helps explain for you safe travels

"Hummmmmmmm...."

2
12/02/2016

Small, unattended and the toilet / shower isn't nice i.e. old, yellow and smelly. You'll need to turn the aircon off if you intend to sleep there. If you've served in the army, or spent time in a medium security prison, you'll be ok.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for your comment Uni Bommer Not sure what comparable accommodation you are comparing us to as to be small rooms. You may be accustomed to staying in suites of possibly a 5 star rating. I can assure you our rooms are very comparable and to some in our local area quite large. Rooms will only be a reflection of value for monies paid , more you pay you will be rewarded with more luxurious amenities and space. You booked our smaller room , though also a smaller, economical rate. We can accommodate you next time in one of our King Deluxe rooms , that has more space, though more expensive . Our rooms are of a very high standard , in cleanliness, I refer you to recent and past reviews, including a 8.2 rating from booking.com. The air con does have a quiet mode, maybe you missed the setting. Please on your next visit either call or drop in to reception and we will happily assist in any way we can. Safe travels

"Friendly, clean and comfortable."

5
08/02/2016

I had a great stay here. The hosts were so helpful and accommodating, and nothing was too much trouble - they also sell items you may need e.g. toiletries, ready-meals and drinks, which was perfect as I had not packed my toothbrush. The location is also good for accessing cafe's and restaurants within walking distance.

"Great for airport "

5
05/02/2016

Location is great for the airport although equally for the travelling road holiday. Staff very helpful. Rooms are a good size and clean / comfortable. If you have a little more time there is a pool which is private to guests. Good value if needed accommodation in area would use again.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thankyou for your time to review our property. Our location is extremely popular as we are away from the main busy roads. We do not need any double glazing here. We have been in business for 30 years , and have a great reputation with the corporate market as we are one of the closest 4 star AAA rated not self rated accommodation businesses in the area. We strive to look after all guests and go the extra mile to assist where we can. Being a family business, we take pride in our service we provide genuinely taking care of people with a warm friendly welcome on arrival and any ongoing assistance while you stay with us. Thank You once again and we hope to see you again soon . We offer all guests the opportunity of booking direct on 07 3268 4966, as can offer competitive rates with upgrades on advanced bookings.

"Excellent stopover near the airport"

4
04/02/2016

A really nice place. We arrived late on the 31st December and stayed overnight. Very convenient to the airport, and there are some really nice shops and restaurants on the river a five minute drive away. The hotel room was spacious and comfortable. My only problem was that they charged my credit card without asking me first (doing so attracts an extra fee), however when I complained they were quick to remedy the situation by reversing the payment and letting me pay by Eftpos (debit card).

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for taking the time to give us a review. It is allways appreciated as we have made many improvements over the years through the generous feed back from guests. We have many choices of restaurants very close by, this plus the close proximity to the airportort puts us in high demand from our guests. We now have a 24 hour 7 days a week reasonably priced restaurant very close in Racecourse road, a busy strip with cafes, bars, restaurants, boutique shops, etc. Guests enjoy like yourself being close to all amenities, but far enough away to enjoy a good night rest without the noise of traffic or commercial activity. We do encourage all guests to book 7 to 10 days in advance to take advantage of our discounted book in advance rates, as the rates do increase due to our high demand. We appologise for the card being charged - this was possibly done in the last 24 hours of your booking , if so this is a standard practise as our generous cancellation policy is only 24 hours. Look forward in seeing you again

"Convenient and clean"

4
01/02/2016

Friendly reception at what appears a fairly basic motel. However the ground floor room that we stayed in was very clean and well equipped. Free parking in courtyard area though you might not always get car directly outside your room. There is a small but nice pool and seating area. Overall a good one night stop pre flight. Not a lot of eating options really close but there is a microwave in room. Downside was the hopeless wifi.

"Top of my List!"

5
01/02/2016

Once again, thank you Kristine and Greg for your hospitality and making us feel so welcome. I am so pleased we signed up to become a Best Western Member as you were able to accommodate us with flexibility when we made a last minute booking. Thank you.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thankyou for your review. We work very hard to provide the friendly hospitality to all guests in making everyone feel welcome and comfortable. Karyn, we wish you well with your travels and the benifits of being a Best Western member , Im sure you will find extremely rewarding. The discounts on direct bookings, free upgrades, late checkouts, free nights, gifts and much more, not only in Australia but recognised internationally. Now you are on our vip lists to reap all the discounts, special services we provide. Free drink on arrival, breakfast, wifi, parking, the lists is to long to list all , so from our family to yours thank you and enjoy !! Allways book where posible 7 to 10 days in advance as to give us time to pass on the range of entitlements you can from your membership.

"Quality service and facilities"

5
31/01/2016

The price was fantastic, the facilities were clean and well looked after (the kids especially loved the pool), and the owners/staff were welcoming, friendly and helpful - what more could you want! The buffet continental breakfast in the tea room was a great bonus.

"Ideal for rest prior to long haul to UK"

5
30/01/2016

Great value for money. Very clean and fantastically comfortable beds. Very quiet location,good breakfast and very friendly hosts. Would highly recommend and look forward to staying again. Good nights sleep set us up for the long haul to the UK.

"A great place"

5
25/01/2016

Everything you need. Clean and tidy and bed was amazing to sleep in. Great location .I would stay there again. Convenience of late check in as 24hr reception which helped my stay . My experience was a great one. Everything I needed for my stay.

"Great location"

5
23/01/2016

My room was a good size and spotlessly clean. The gardens, pool and sitting/barbecue areas were very attractive. It is a perfect location for people flying out early with an efficient wake up call system and the cab company used arriving dead on time.

"Great little motel"

5
19/01/2016

This is a great little motel in a convenient location to the airport and eateries. The staff are very friendly and helpful. It has very clean and modern rooms with great beds. Good value for money. I'll be staying at this motel again in the future.

"Great hotel"

5
19/01/2016

We only stayed one night - got there late - 8pm and left early for the airport but would have quite happily stayed longer. Friendly staff, excellent rooms - clean, modern, nice features and extras. Pool area looked nice. Free breakfast was welcome although not much but adequate.

"Fine for quick overnight - keep checking pricing"

4
18/01/2016

Arrived after hours and the directions to get into my room was accurate. Wished I could've been on a lower floor since after 30 hours of traveling to carry up 2 heavy bags was a bit of a hassle. Also would have liked to have had the a/c on a little since it was registering almost 90 degrees in the room. Woke up to a simple breakfast and was picked up as scheduled to make my way down to queensland/gold coast. If you buy cancelable room, keep checking closer to your arrival date and you can probably save some good $$$.

"An easy option for families"

5
18/01/2016

My family of 4 used this motel as a say over so we could fly out of Brisbane airport early the next morning. It was easy to find and in a good location, clean and the mangers were friendly, helpful and kind. An excellent and relaxing place to start our overseas holiday.

"bad"

1
11/01/2016

the worst accomodation we had in Australia during our 25 days trup;175 AUD for such a room was really exaggerated and not worth the money , room was extremely small, next to the loundry, throught the internal door we heard every word from next room, breakfast lousy, wifi did not work, aircondition slow and week

"Perfect for a quick stop over"

5
07/01/2016

I am on a months holiday with my partner and child, we stopped over at the best western for one night after landing from an evening flight. Very clean, tidy and welcoming. Breakfast is pleasant and the people are very friendly and easy going. I would recommend this place to anyone.

"Welcoming and thoughtful hosts"

4
05/01/2016

Extremely clean and well maintained. Rooms very large and comfortable. Kristine and her husband run a very good establishment that is friendly and welcoming. Continental breakfast is great with good choices. I would recommend this to travellers or race goers

"A good stop over"

4
05/01/2016

We stopped here from northern Queensland going to Sydney for a night. Its very late and no receptionist in the office but they have phone right in front of the reception office for us to contact the in charge and my husband talked to her and via phone communication we got room they have small secured box for room keys ready for new guests so my husband got us a room it's spacious and clean very comfortable and complete with proper facilities and amenities. The only complained we have about thus hotel is the noise in the morning we're still asleep and woken up by people in the kitchen which is next to our room talking to loudy... over all it's good..

"our unit was very dark and clostrophobic"

3
04/01/2016

Nice welcome, all very clean but our unit ( unit 6) was at the end of the building between 2 blocks, very dark and claustrophobic. I booked through booking.com and wonder if we were given the worst unit in the complex because of the reduced rate. breakfast available early. Nice pool area to refresh on a hot day. Handy for airport and central Brisbane.

"Wonderful "

5
04/01/2016

An exceptional motel of the highest standard. King size bed, mini bar, complimentary continental breakfast. In a back street behind Kingsford Smith Dr so no traffic noise etc. Will be staying here from now on when flying in or out of Brisbane.

"Great easy little stay!"

3
03/01/2016

Was a great little stay & was quick & handy. The car park was full and we found it hard to move around in the little space but breaky was handy! Room was very clean and neat. Was a little difficult to have the spare bed at the front door, had to pull it in and out every time we wanted to walk outside.

"Overnight Stay"

4
02/01/2016

8.5km from airport, good late check in system with well lit courtyard. Room & bathroom very clean. King bed & single. Bed was very comfortable. Nice size room with well kept furniture. Continal breakfast was adequate. Building well kept & grounds well maintained. $150ish was a reasonable price booked through Booking.com.

"Close to Portside"

4
02/01/2016

The Owner/Manager was very helpful and had time to chat to us over breakfast. Our room was downstairs and handy to the laundry. Walking distance to portside if you are boarding a cruise. The motel was booked out and this made breakfast a little difficult for all patrons to be seated inside.

"Very happy"

5
01/01/2016

Great customer service friendly and helpful. Nice pool too. Nice TV. Nice shower. Comfortable mattress and bed. Recommended if you are looking for a quick place to stay with kids near the airport or on the way to Sunshine Coast.

"Overnight stay"

5
27/12/2015

great place to stay, very quiet, excellent rooms and friendly staff. I am very happy with my stay. Cost was very reasonable and was a short trip to the airport, travelled to and from with the shuttle service connX ion. very cheap when compared to cab charges. Thanks for a pleasant stay.

"Basic but comfortable"

4
27/12/2015

Location is a few minutes from the airport, arrived in the middle of the night and had to wait for a while for check-in. Instructions were clear enough, to use the telephone outside the reception to call the operator. Operator took quite a while before answering, but after that all was smooth. Stayed only for a night but room was spacious and clean. Okay for a short stay.

"Close to the airport"

4
25/12/2015

We stayed in a family room. Had a queen bed, bunks and a trundle, all very comfortable and clean. close to the airport with easy access. No undercover parking or allocated parking. Quite a busy place and near the train station but not very noisy.

"Very comfortable"

4
21/12/2015

My daughter & I just spent an overnight here whilst in transit. It was clean, comfortable and suited our needs. The beds were super comfy. The location was excellent for easy access to the freeways and there were plenty of dining options very close by. The hosts were wonderful.

"Perfect For Airport"

4
19/12/2015

Our flight arrived late and after picking up rental car the motel was easily found. I had prearranged late check in due to our flight. This was dealt with efficiently. The room was as expected, no frills, but clean and comfortable. Highly recommended for late/early airport transfers.

"Excellent location for a quick getaway"

4
19/12/2015

Nice, clean and modern, reasonable priced and located near a beautiful little shopping stretch - plenty of places to eat. Not too far from the city. If you don't get there early enough though parking can be a bit of an issue. Hosts lovely.

"Comfortable stay"

4
17/12/2015

I only stayed one night, but found the hotel well appointed comfortable and the managers and staff very very friendly and helpful. The continental breakfast was also very nice with plenty of choice. I would gladly stay there again.

"great beds"

5
15/12/2015

The bed was so comfortable and the continental breaky was a bonus .Walking distance to great restaurants at the Brisbane docks . The staff were very helpful and courteous would recommend this motel to all .

"All good"

3
15/12/2015

Clean motel, lovely large king bed, shower head fell down once water was turned on but I think I tightened it up but should be checked (mgt. rm 14 ) close to BAP (parking) which was convenient. Didn't get to try continental breakfast as I left early . The windows were not very soundproof as you can hear people talking in carpark coming and going through night due being an airport hotel . Pool area includes a friendly possum.

"Close to Airport-Great service"

4
13/12/2015

Great place to stay for airport convenience. Room was clean, comfortable with a few items for purchase in the fridge. Staff at check in were friendly, helpful and extremely accommodating. WiFi and cable. Train close by for transport into other areas. Local supermarket, restaurants and café close by-10minute walk. (ask for directions from reception) If you do not want to carry suitcase upstairs request ground floor at time of booking.

"Comfort and Convenience"

4
08/12/2015

Nicely renovated rooms with King Size Bed. Very comfortable. Hosts are friendly and helpful. Really enjoyed the convenience of being so close to Brisbane Airport but not really knowing it. Also really close to excellent eating houses in Racecourse Rd Ascot.

"Good service but isolated location."

3
06/12/2015

For an overnight stay, I had to take a cab from the airport and it took a long (and unusual) 20 minutes. You may find others hotels closer to the airport. Also be mindful that if you arrive late, the only food option you have is to walk 500m in the dark to the Racecourse (Gallopers). The service was friendly but there is nothing too fancy in this motel. Quiet expensive for late booking regarding the room quality.

"okay"

3
05/12/2015

Free parking. Hotel is a little odd. You park facing the sliding glass doors, not regular entry door. Key lock for both, so you can enter in either way. Bathroom so / so. Beds were fine. Lots of plugs. Restaurants 1km away. Good enough for 1 night before extremely early morning flight.

"clean and comfortable"

5
01/12/2015

very helpful staff nice clean rooms did not hear the trains or traffic outside great pool area. Had a microware meal from hotel very tasty. Great if you are to lazy to go out for a meal. Rooms are modern and very clean nice to see rooms of that standard.

"Goog choice if you want a budget grade hotel near the airport"

3
29/11/2015

From the point of saving money, there are hotels closer to the airport than this one which are more expensive. We arrived around 10:30pm just before the hotel office closed and were able to get into our room without an issue. The proprietors seem quite helpful especially when we needed to use a mobile phone to change our flight reservations, provide extra room towels and information no local transport and restaurants. Spent 2 nights in room 15. The hotel, actually motel consists of 2 floors. There is no elevator and we had heavy suitcases but one of the staff actually helped us lift them up the 2 flights of stairs. Our room was clean and everything worked. The view was that of the parking lot but there was also a small balcony on which we could dry clothes. There is a washer and dryer on site and a pool. We enjoyed a simple continental breakfast from 630-830 of fruit, cereal, toast, juice in an uncluttered atmosphere. The hotel is located directly across from a train station and so you can take the train into town but not the airport as it is not connected. Unfortunately it is a costly cab ride to anyplace in Brisbane and it set us back $32 for the 5km cab trip one way! The first night we could hear the TV in the next room until about 11pm but otherwise slept very well. This room has a small table and 2 chairs, a queen bed and a single bed, desk and chair, adequate storage space, closet with 10 hangers, microwave, fridge, team making facilities, kitchen utensils (plates, silverware, glasses), 2 lamps and nightstands, good a/c controls, small flat screen TV and a safe. For US travelers there are Australian plugs and so you must carry an adapter for 110VAC appliances. There is a small takeaway next door and restaurants are a 20 minute walk from the hotel. WIFI is free and works great! We enjoyed our stay and had no problems.

"Exceptional all round"

5
29/11/2015

Very clean, efficient room. Little extras to make you feel welcome and in a home away from home. Staff couldnt help us enough and were extremely friendly. Close to Airport and Cruise ship port and directly opposite a train station for easy access into the city.

"Great place to stay for a quick visit, recommended!"

4
29/11/2015

Very friendly and helpful staff. The free continental breakfast was a great touch with various cereals, toast, spreads, fruits and juice & coffee. Amenities included a microwave, fridge, cutlery and cups, iron & ironing board, bar fridge with mini bar snacks and beverages (included, tea, coffee, decaf coffee etc). Additional drinks, snacks and alcohol also available for purchase from reception (when they're open). Soap, shampoo and conditioner was provided although the bathroom was very small with little space to move around and not many places to put things. If you get a room upstairs then you will have to carry your luggage up the stairs so be prepared for this. There was a swimming pool onsite and lots of outside tables for alfresco dining, and a designated smoker's gazebo. Free parking and close to the city. The TV wasn't that great, there was only 6 or so channels, but that wasn't a problem for us since we were always out during the day. The rooms were very clean and tidy, however our room was a bit too small for our needs - there was 3 of us, the room had 3 single beds but was small and poorly laid out, there was a large table in the way which made walking around the room very difficult. Would not recommend this particular layout, but the other rooms seemed fine. most rooms have a balcony, but ours didn't. Would definitely stay there again as it is in a very convenient location at only 5-10 mins from the airport.

"Only if you're desperate."

1
27/11/2015

Inconsiderate management. Thoughtless. Breakfast is the least possible. They put you in an upstairs room when you check in after midnight, and there's no lift....... they charge $25 per hour after 10am to have a late check-out, even if you check in after midnight... Left a bad taste in the mouth, and the wet paint everywhere was not responsible for that. Safe was locked and did not work as per instructions. It was clean. The bed was decent.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Where sorry you did not receive a good experience. I can asure you our management is extremely considerate and go out of there way to assist where they can. Our breakfast is a Free continental light breakfast to assist travelers on their healthy start to the day. We supply juice, fruits, yogurt, toast , tea & coffee. If you prefer a cooked breakfast next time please visit the many restaurants and cafes our area has to offer. We are only a small property with a 2nd floor not needing a lift. We could of easily arranged a ground floor room for you if we would of had enough notice or if you advised there was any health issues. We do a late check out provided we can accommodate you at the time depending on occupancy and hours staff will be on site. The small fee is to cover additional hours for our cleaners. Unfortunately we have to perform maintenance to keep our property to a high standard & this is always challenging with being open 24/7 . Any problems with anything we are always only a phone call away. We clearly advertise all our property details on line and would suggest in the future if you have any special requirements you contact the property on booking so everything van be prearranged for you and you can be assured on your arrival you have no surprises. Thank you for advising us of your concerns and wish you safe travels for the future

"Don't book this hotel!!!"

1
23/11/2015

Extremely unhappy! Don't book this hotel especially if you are going to the airport... they offer absolutely no leeway! I had issues with my son's passport and unfortunately couldnt stay the date intended so tried to change the booking to a different date... it was slightly out of the 24 hour period so they took 170 plus wanted to charge me an additional 150! I was happy to pay an additional but not 150... absolute joke! Obviously they don't want returning customers. Absolutely no empathy.. I understand if we had cancelled the whole booking but this wasn't the case! I will be telling all friends, family, and all social media not to stay at this hotel! What money hungry horrible owners!

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Where sorry you had problems with your sons passport, but unfortunately we are not able to refund you once you are under 24 hrs of arrival to our property. I would suggest you try your travel insurance. We are very generous with our cancellation policy so guest like yourself have plenty of time for last minute issues. We did manage to offer you a very discounted rate even though we were running at very high occupancy that particular night , to try and assist you with your next booking. We are no different to an airline for example trying to cancel under 24hrs you would forfeit your monies paid. We understand your frustration with traveling when these challenges come up , additional expenses we have not budgeted for are quite distressing. We hope you may be able to claim these expenses on your travel insurance. Safe travels

"Early flight"

3
21/11/2015

Close to airport if you have a early flight to Singapore. King bed meant we had an excellent sleep before early flight. Motel room faces the right way to get rising sun to make sure you do not sleep in with the sun beaming into the room

"Great hotel near the train into Brisbane."

4
21/11/2015

Very good hotel, excellent staff who were very helpful. Clean nice room which was great. Fungrande AC with wonderfully large windows. Close to the train that takes you into the Brisbane city for only a few dollars.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
thank-you for your response, yes we are extremely fortunate to have a bus stop right outside and also a train station opposite. Even better the station is not a busy one as is the last stop on the line, so doesn,t create any undue noise. And a fast ferry walking distance so what ever your preferred travel we can accommodate your needs. This together with our extremely quiet sought after position, makes us a very good choice. We run at very high occupancy and encourage guest where possible to book 7 -10 days in advance. thank-you and safe travels

"Best close to airport"

4
17/11/2015

Stopped in here for a quick overnighter due to a late flight. Late check in was easy using the courtesy phone to het the safe combination where we obtained our key. Kristine and Greg are very nice and extremely helpful. Complimentary continental breakfast was great to have. We have a toddler with us and it was all easy. We got a cheaper room but it was very clean, had all we needed including a microwave, ironing, coffee/tea, fridge. Grounds are well maintained with a swimming pool. Quiet location and train is across the road Recommend place to stay

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
thank you your comments are very much appreciated . It is only by our guests feed back where we can see our measures we put in place are working or not . We always appreciate people like yourselves taking time out to respond to your stay. thank you once again and we look very much forward to seeing you again !

"convenient"

4
17/11/2015

Airport is close to the airport and has a good half hourly shuttle. With traffic issues early Monday morning, we would have left 30 minutes earlier if we had known - also big queues at Virgin Australia. Facilities fine for overnight stay before an early morning flight.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0732684966. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, David Smallbone Director BEST WESTERN Airport 85 Motel

"Exactly what we needed"

5
16/11/2015

Ideal for a one night stay between flights. The managers were friendly and helpful. The room was spotless and the decor beer than expected. The airport was 10 to 15 minutes away -- the shuttle from the airport that stopped at the hotel and the morning taxi to the airport were a reasonable $25 Au each way. Wouln't hesitate to stay there again.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0732684966. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, David Smallbone Director BEST WESTERN Airport 85 Motel

"My Stay"

5
12/11/2015

The accommodation is the best you can ask for and the management makes it easy for you to strongly recommend the motel for other tourists. The motel is ideally located for one looking for quiet and a peaceful environment with a shopping center a short walk away.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. We are overwhelmed at the response lately of feedback and comments from all guest thank you . Thank you to all including the ones we don't reply to . We always encourage future bookings to book in advance 7 - 10 days as we consistently run at high occupancies and by doing this we are able to do our very best to accommodate all your requests . safe travels Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0732684966. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, David Smallbone Director BEST WESTERN Airport 85 Motel

"Comfortable Motel 15 minutes from Airport"

4
10/11/2015

Lovely motel with beautiful complimentary breakfast. Staff very professional and friendly. Good value for money. The rooms were very clean and comfortable. Only 15 minutes from airport. Across road from Railway Station.

"all you need for a over night stay"

4
09/11/2015

Arrived at the motel shortly after 9pm. The office was closed, but on reception door had all information how to check in. After getting my key and instructions i had no problem finding my room. After a great sleep in a comfy bed and a great hot shower, strolled over to the breakfast room where i was greeted by one of the managers. The breakfast was all i needed to get me through the day and it was free. A quick swim in the pool before having to leave - what a great start for my day. Would i come and stay again? Yes, i would.

"No assistance in getting from airport to hotel"

2
06/11/2015

I was transferring between flights so I just wanted a hotel to stay at overnight near the airport. On booking.com, this is advertised as having a shuttle bus, so I thought that would be ideal and booked the hotel. I didn't realise that you had to book the shuttle bus in advance - it wasn't made clear at the time of booking. I called the hotel, expecting them to tell me which bus to catch, the reception was closed (at 8pm which is ridiculuoulsy early - we're in the 21st century), so I had to talk to someone at the Best Western in general. I had to get an expensive taxi, costing $39. I then asked about a shuttle bus in the morning - again they were willing to offer no assistance, so again I had to arrange a taxi for the morning, costing $31. The hotel isn't that close to the airport. Breakfast was just cereal, toast and jam - it does the job but a continental breakfast often includes ham or cheese, a crossiant a pastry and a boiled in my experience. I talked to the lady on reception in the morning and she said that she is at reception from 7am to 8pm. I suggested they should hire someone else to be there for a few more hours and she said it wasn't worth their while. At AUD$155 per night, I would expect better customer service with someone to welcome me in when I got there. I've had to pay $70 for taxis, so it has been a very expensive overnight stay. I noticed afterwards that perhaps I could have got there using 2 trains, but that wasn't pointed out to me. There also was no information book in the room on transport, hotel amenities or anything else. Usually hotels provide a book with these details. If you want somewhere convenient for the airport, you're better off picking a hotel near a train station on the airport line and it would probably be cheaper to stay there.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
I'm sorry to hear that your experience with our property and service with us has left you disappointed. If you had of booked the shuttle we advertise in advance when you made your reservation you wouldn't have been so much out of pocket. A normal fare between us and the airport is about $25. Unfortunately some taxi drivers take advantage of out of town travelers and take the route via Kingsford Smith drive which extends the time taken hence the more expensive fare. Booking a shuttle bus is exactly like booking transfers when going to any other destination, which has to be booked in advance. The shuttle is a great service booked with a separate company called ConXion, charges do apply. We are a family run business with the office closing at 8.00pm, but we do have a night service operating from 8.00pm to the opening the following morning. The staff are available via our free phone located directly outside the front reception and are only to happy to answer any questions or concerns you may have. You were saying there is no in room information for guests. We do supply a comprehensive compendium in all of our rooms with details of all close by conveniences, transport details, attractions and emergency contacts. In future I,d suggest you ask for assistance on transport advising the budget you are willing to spend and we can give suggestions to help you. As the shuttle when only one person would of been the best option. Though this is not a direct route as they have other passengers to drop off and pick up. So if time is important the taxi is by far the better alternative. As you also commented on our breakfast, most of our guests are quite grateful that we supply free of charge a light continental breakfast – As this is a complimentary service, being the only Motel in the area supplying this service - you would be paying an extra charge for this service anywhere else. Like all capital cities having accommodation close to the Airport unfortunately we are not within the Airport as No other accommodation properties are though in comparism are one of the very closest out of a number of other properties. 10 minutes drive is very close together with our sought after quiet location, demand for our property is very high and we run at very high occupancies, because of our position alone. We feel disappointed that you had this experience, we hope your future journeys are more pleasurable.

"trip to Australia 2015"

1
06/11/2015

the worst hotel I ever visited, nobody at reception, we did not know where to find our room, absolutely terrible. there was no one to tell us how to find our room. we booked weeks in advance why did they not put is in a ground floor room, they were all un occupied. will never stay at BW again

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Where sorry to hear your stay with us was below your expectations. We do close the office at 8.00pm , However we do have a night service who will check you in and give you access to your key, including directions to your room, and answer any questions you may have. After reading your review, we went back to view our cctv security recordings, and noticed that another guest arriving just before you had helped you into the safe to get your envelope without checking in with our night service. Then you appeared to be walking around the property in an attempt to find your room. After about 15 mins you then decided to use our reception phone. Within the envelope where your key was, including a map with directions to your room, this would of been explained if you would of first made contact with our night service on your arrival to the property. We did notice after using the phone you were easily able to find your room quickly.

"Just what we were looking for"

4
05/11/2015

We required a family room for a night near the airport. The managers were friendly and helpful and the rooms a decent size. The linen was clean as was the rest of the room. We initially thought the nearby train would be a noisy problem, but this was not the case. Shut the sliding door and the external noises disappeared. Breakfast was fine, juices, coffee tea, toast and cereals. Plenty of choices too. Limited vehicle parking, with no assigned bays, maybe an issue sometimes, luckily not for us. If you have heavy suitcases, try to pre-book a downstairs room.

"Good location for airport"

5
04/11/2015

We used the Best Western Airport 85 Motel only for an overnight stay and wanted to be close to the airport. The location was ideal, as the Connxion bus transfer took about 15 minutes. Reception was very friendly.The room was clean and had all the facilities we needed, even a microwave, crockery and cutlery. A comprehensive continental breakfast was included. We didn't travel to the city, but a train station right across the road should make this quite easy.

"Rude relief Manager"

2
03/11/2015

We arrived quite late at night and were so ready to fall into bed only to be met with a very hostile welcome all because we had requested a late check-out when we initially booked. We eventually worked out that we had to pay a little extra but that could have been done without all the hostility!

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
I have discussed this with my manager on duty and viewed the cctv footage. On your booking we received an invalid credit card with no payment made for your booking. Out of good will we kept your booking in the system and requested our night staff to take payment on your arrival. As we were unable to contact you prior to your arrival. Unfortunately you were requesting to pay for a single night standard rate , though on a condition that you received a late check-out. Our manager overheard the conversation who came out to assists after her shift had finished and was trying to explain the check-out was at 10am, not 1pm that you were insisting . After explaining the situation you were happy to pay for the room plus the additional charge for the late check out.. As the confusion mis understanding with your rate being charged included a late checkout was never made or requested from your initial booking. Your refusal to pay unless your terms were met, even though we were in the non cancelable period, and a rate we simply do not offer, certainly didn,t make the situation an easy one to solve. The night service did report and are not tolerable to any verbal abuse or bad language. Due to my manager trying to assist you in every way and trying to accomodate your needs we managed to get you a room and a late check out . Not a lot of properties would of proceeded after receiving the non acceptable language.

"Below Expectations"

2
31/10/2015

The hotel is listed as 4 star but it is a basic clean hotel which is fine for an overnight stay. There are no food places nearby. There is no free airport shuttle service. There is a train station and bus stop nearby.

"Short Brisbane Stopover"

4
29/10/2015

Best Western Airport 85 is very handy to the Brisbane Airport as the name suggest, we stayed 1 night prior to flying out to Vanauta, rooms were very comfortable and the management were perfect host, would highly recommand.

"One night"

3
21/10/2015

Glad we only stayed 1 night the toilet smelt like pee and there were hairs on the sheets. Was a pain lugging all our suit cases up stairs for 1 night Other then that the bed was comfortable The pool looked out of use. The staff were friendly

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Kelly , thanks for letting us know as we need to know all feed back not just the good remarks as this alerts us to any weak links in the team. We run daily inspections after the housemaids are completed though this is unacceptable, and I,m very dissapointed this has happened. I will look into this today, once again thankyou for your email. I can asure you this is far from our regular standard. As our pool,does not fill with water close to the surface like most may have looked out of service - though is completly fine and operational. Our beds io agree are great mostly Kings are very comfortable and we are told quite often , thankyou we look forward in taking care of you next time to our regular high service, without any dissapointing concerns. Please book direct with Kristine on 07 32684966 or email [email protected] and we will take good care of you.

"Great value for airport stay"

5
21/10/2015

Free wifi, close to airport, clean and friendly. Got there early and they let us check in at no charge. Is across the road from train station so easy to get around if you like to explore by train, we went to Australia zoo and into the CBD and then caught a cab back to hotel later. Great place to rest your head for one night when travelling through Brisbane and wanting to be close to airport before flight.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for taking the time to review our Motel. Your kind comments are appreciated and keep us on track to deliver exceptional service to our guest. We would like to invite you for all your future bookings to call our priority direct line on 07 32684966 or email [email protected] to save you time and the opportunity to offer you our advanced booking pre paid discounts when available. Please book 7 - 10 days in advance so your not dissapointed as we are in our busiest period at present. We have a large repeat business due to our sought after location. Being an Airport specialist accomodation property due to our location walking distance to restaurants, ect adds real value to your stay with us. Our team enjoy the feedback as is rewarding to know there hard work is appreciated, thanks once again. And we look forward in welcoming you back on your return trip to Brisbane .

"Great Location & Nice & Friendly"

4
18/10/2015

Stayed here prior to International Flight. Staff were very friendly & helpful. Room was clean & tidy with the added bonus of breakfast included. Walking distance to variety of restaurants & cafes. Will be back next time.

"Clean, quiet with complimentary bfast"

4
13/10/2015

Nice accomodation, surprisingly quiet given the close proximity of the rail line. Spotlessly clean and roomy unit. Did not realise it was upstairs with elderly guest but managed ok anyway. Very good location for access to airport if you are traveling by car. Complimentary continental breakfast was a nice touch. Thanks for a lovely stay.

"Average, not so good, not so bad, car park is ok"

3
13/10/2015

location is ok, car park is good, room is clean, a little expensive for the value, Soundproof is not so good, it is depending your neighbours, swimming pool seems not ready for use. Breakfast is ok. So I rate average.

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you for taking the time to reply. Our location is very sought after as we are central to all amenities though far enough away from busy roads to make for a very comfortable quiet nights sleep. Our price does fluctuate depending on occupancy levels , We do encourage guest to pre book early a minimum of 7-10 days in advance as we constantly run at high occupancy due to our preferred location in the area being very quiet surroundings and close location to the airport . This way we can offer you our best discount available . Book direct and save using our direct reservations line 07 32684966 or email : [email protected] .

"very pleasant motel ......."

4
13/10/2015

The hosts greg & kristine of this lovely motel could not have been more helpful. Lovely comfortable room with good facilities. Complementary breakfast. Good location for brisbain airport. Nice eating places nearby. Brilliant hosts who make you very welcome . Highly recommend to anyone

"Near Brisbane Airport"

3
12/10/2015

Clean and convenient accommodation, reasonably close to Brisbane airport. Was within walking distance of reasonably good food choices. We chose Eat Street Market which was an entertaining place with plenty of excellent food.

"Comfortable Hotel for stopover"

4
12/10/2015

Value for money, comfortable room. Very friendly staff. Arrived late due to delays, had to wait a little too long on hold for operator to advise safe code to get the key. Breakfast was a bonus, didn't realise it was included during the week. Would have allowed more time but an apple and a friendly chat made up for that.

"Pleasant motel in nice quiet location"

4
10/10/2015

Stayed recently for 1 night whilst on business. Nice sized room, tidy and modern, quiet location, friendly front-of-house staff. Short drive to restaurants in Ascot for dinner. Basic continental breakfast included in room rate. Will stay again if in area.

"Helpful staff makes the difference"

5
10/10/2015

Our stay at the Best Western Airport 85 was a very pleasant one. The room was clean and had everything we needed after arriving from a longer flight, and the late check-in procedure worked fine. But what makes the difference to other standardized chain hotels was the staff, especially Greg and Kristine, who run the place. They were giving us helpful tips and advice on our further travels. While getting our rental car we were allowed to leave our luggage with them and Greg even gave us a styrofoam cooler that somebody had left in the room a couple of weeks ago for our trip through Australia. The location is great if you arrived at the Airport late and booked a car with Apex or Thrifty for the next day, as they have their stations close around. Thank you very much for a very friendly and pleasant welcome in Brisbane, Australia!

David S, Owner at BEST WESTERN Airport 85 Motel, responded to this review
Thank you very much we appreciate you going to the time and trouble to write the review. Enjoy your stay in Australia and we look forward in welcoming you back on your return trip. It is allways a pleasure in receiving feed back like yours as makes our job even more rewarding and lets us know how we are travelling with our on-going training and commitment to excellent customer service. Even though we run at very high occupancies and are constantly busy with our regular visitors, we try very hard to keep everyone happy. We encourage guest to allways book 10 -14 days in advance so your not dissapointed not being able to get a room. Our direct phone line to reception is 07 3268 4966 and email [email protected] for a fast response and prompt service. Thank you once again and and have a safe trip. Look forward in hearing your news.

"Clean and convenient"

4
09/10/2015

Clean, well maintained and handy to the airport. Parking and continental breakfast included was a bonus. Our room wasn't quite big enough for my family of 5. When the trundle bed was pulled out it was difficult to access the bunks. Fine for one night though

"Nice & Tidy"

5
08/10/2015

Really nice, friendly staff. Very clean rooms. Love the free breakfast in the morning before we hit the road. Would stay again and would recommend to friends. Loved the pool and spa. Great location...

"Best Western"

5
07/10/2015

Best Best Western around comfortable bed great hot showers so very clean plenty of hanging space had a very restful nights sleep the managers were very helpful and happy to greet us and the breakfast was lovely.

"Comfortable and affordable "

4
01/10/2015

This is a good, clean motel close to the airport, comfortable beds and offering a continental breakfast as part of the price. Right near a railway station. An added bonus was having a microwave in the room and a pool. Hosts friendly and attentive.

"Nice motel close to airport"

4
27/09/2015

We arrived on a late flight and thought a night near the airport would be better than a long drive. Found the motel ok and were quickly given access to the safe with our room keys via the reception phone (reception wasn't manned when we arrived). The room was nice and had everything we could have needed, tea, coffee, snacks, TV, Foxtel, shampoo, etc.. There were 2 adults and 3 kids in 1 room so a bit of a squeeze but with bunk-beds and a pull out bed together with a large king sized double we were all sorted. I expected some noise from the nearby rail track but honestly never heard it Breakfast was complimentary and was good, staff were excellent at keeping up with tidying away plates and topping up the supplies. Really couldn't fault this place for a budget motel for a couple of nights.

"VALUE"

5
27/09/2015

Good value for money, close to Brisbane Airport, which was great for our early morning fligh. The receptionist provided information to places for dinner. The room was comfy and clean. Internet was available and offered on arrival.